2018 Public Service Employee Survey Results by Theme for Innovation, Science and Economic Development Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - SG

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 28 39 17 9 7 0 0 67 15 266
2018 SG-03 35 29 29 0 6 0 0 65 6 17
2018 SG-04 26 39 18 9 8 0 0 65 17 173
2018 SG-05 33 38 7 12 10 0 0 71 21 42
2018 SG-06 24 48 20 8 0 0 0 72 8 25
2017 SG 22 48 15 10 5 0 0 70 14 286
2017 SG-04 20 48 17 11 4 0 0 68 15 205
2017 SG-05 28 48 10 8 8 0 0 75 15 40
2017 SG-06 21 52 14 10 3 0 0 72 14 29
2014 SG 24 51 15 6 3 0 0 75 9 297
2014 SG-04 22 50 17 7 4 0 0 72 10 211
2014 SG-05 27 54 14 3 3 0 0 81 5 37
2014 SG-06 29 64 4 0 4 0 0 93 4 28
2011 SG 28 46 14 6 5 0 0 75 11 284
2011 SG-03 38 44 19 0 0 0 0 81 0 16
2011 SG-04 25 45 15 8 6 0 1 70 15 186
2011 SG-05 37 44 16 2 0 0 0 81 2 43
2011 SG-06 23 61 10 0 6 0 0 84 6 31
2008 SG 27 46 14 9 5 0 0 73 14 240
2008 SG-03 38 48 8 0 8 0 0 85 8 40
2008 SG-04 21 39 21 13 7 0 0 60 20 112
2008 SG-05 26 51 14 9 0 0 0 77 9 43
2008 SG-06 25 61 4 7 4 0 0 86 11 28

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 24 37 17 13 10 0 0 61 23 265
2018 SG-03 41 29 24 0 6 0 0 71 6 17
2018 SG-04 20 36 17 16 11 1 0 56 27 172
2018 SG-05 31 33 12 10 14 0 0 64 24 42
2018 SG-06 21 42 25 13 0 0 0 63 13 24
2017 SG 22 39 16 13 10 0 0 60 23 286
2017 SG-04 21 38 15 15 11 0 0 59 26 205
2017 SG-05 25 43 18 8 8 0 0 68 15 40
2017 SG-06 14 41 24 14 7 0 0 55 21 29

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 37 37 14 8 4 0 0 73 12 263
2018 SG-03 41 29 24 0 6 0 0 71 6 17
2018 SG-04 33 36 16 11 4 0 0 69 15 170
2018 SG-05 43 36 12 5 5 0 0 79 10 42
2018 SG-06 46 46 8 0 0 0 0 92 0 24
2017 SG 39 39 12 7 3 0 0 78 10 282
2017 SG-04 38 38 12 8 2 0 0 77 11 201
2017 SG-05 35 50 10 0 5 0 0 85 5 40
2017 SG-06 48 28 17 3 3 0 0 76 7 29
2014 SG 46 36 11 4 2 0 0 83 6 297
2014 SG-04 39 40 12 5 2 0 0 80 7 211
2014 SG-05 65 22 11 3 0 0 0 86 3 37
2014 SG-06 64 32 4 0 0 0 0 96 0 28
2011 SG 48 40 7 4 1 0 0 89 5 284
2011 SG-03 50 38 13 0 0 0 0 88 0 16
2011 SG-04 47 41 5 5 2 0 1 89 6 186
2011 SG-05 47 44 9 0 0 0 0 91 0 43
2011 SG-06 58 32 10 0 0 0 0 90 0 31

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 35 41 16 5 3 0 0 76 8 266
2018 SG-03 35 35 24 0 6 0 0 71 6 17
2018 SG-04 35 40 16 5 3 0 0 76 8 172
2018 SG-05 36 40 10 12 2 0 0 76 14 42
2018 SG-06 28 52 20 0 0 0 0 80 0 25
2017 SG 36 43 15 5 1 0 0 79 6 284
2017 SG-04 36 42 15 5 1 0 0 79 6 203
2017 SG-05 40 40 15 5 0 0 0 80 5 40
2017 SG-06 21 52 21 3 3 0 0 72 7 29
2014 SG 38 45 11 4 1 0 0 83 6 297
2014 SG-04 36 45 13 4 1 0 0 81 6 211
2014 SG-05 51 38 8 3 0 0 0 89 3 37
2014 SG-06 46 46 4 4 0 0 0 93 4 28
2011 SG 40 46 8 6 1 0 0 85 7 285
2011 SG-03 44 50 6 0 0 0 0 94 0 16
2011 SG-04 38 45 10 7 1 0 0 82 8 186
2011 SG-05 48 41 9 2 0 0 0 89 2 44
2011 SG-06 39 55 0 3 3 0 0 94 6 31
2008 SG 39 46 8 5 2 0 0 85 6 240
2008 SG-03 43 48 5 0 5 0 0 90 5 40
2008 SG-04 33 45 13 8 2 0 0 78 10 112
2008 SG-05 47 49 5 0 0 0 0 95 0 43
2008 SG-06 43 46 7 4 0 0 0 89 4 28

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 39 34 15 6 5 0 0 74 11 264
2018 SG-03 65 24 6 0 6 0 0 88 6 17
2018 SG-04 35 36 17 8 5 0 0 71 12 173
2018 SG-05 48 24 14 7 7 0 0 71 14 42
2018 SG-06 27 55 14 5 0 0 0 82 5 22
2017 SG 34 38 19 4 5 0 0 72 9 286
2017 SG-04 32 40 19 4 4 0 0 73 9 205
2017 SG-05 35 38 13 8 8 0 0 73 15 40
2017 SG-06 34 28 28 0 10 0 0 62 10 29
2014 SG 35 43 12 6 2 1 0 79 9 296
2014 SG-04 35 43 14 5 1 2 0 80 6 210
2014 SG-05 35 46 5 14 0 0 0 81 14 37
2014 SG-06 39 43 11 4 4 0 0 82 7 28
2011 SG 35 41 13 7 3 1 0 77 10 286
2011 SG-03 69 25 6 0 0 0 0 94 0 16
2011 SG-04 36 38 12 9 4 2 0 76 13 187
2011 SG-05 25 52 14 7 2 0 0 77 9 44
2011 SG-06 23 45 29 0 3 0 0 68 3 31

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 37 35 14 9 5 0 0 72 14 265
2018 SG-03 59 29 0 6 6 0 0 88 12 17
2018 SG-04 34 35 17 9 5 0 0 69 14 172
2018 SG-05 39 29 7 15 10 0 0 68 24 41
2018 SG-06 32 48 16 4 0 0 0 80 4 25
2017 SG 33 39 15 7 5 0 0 73 12 285
2017 SG-04 32 40 15 7 5 0 0 73 12 204
2017 SG-05 30 40 15 10 5 0 0 70 15 40
2017 SG-06 34 38 14 3 10 0 0 72 14 29
2014 SG 34 43 14 7 2 1 0 77 9 295
2014 SG-04 33 42 15 7 1 1 0 76 9 209
2014 SG-05 38 46 8 8 0 0 0 84 8 37
2014 SG-06 36 46 14 4 0 0 0 82 4 28
2011 SG 33 42 14 7 4 0 0 75 11 285
2011 SG-03 31 63 6 0 0 0 0 94 0 16
2011 SG-04 36 37 13 9 5 0 1 73 14 186
2011 SG-05 25 50 16 9 0 0 0 75 9 44
2011 SG-06 26 55 16 0 3 0 0 81 3 31
2008 SG 32 40 15 7 5 0 0 73 12 239
2008 SG-03 45 30 15 3 5 3 0 77 8 40
2008 SG-04 24 44 14 10 8 0 0 68 18 112
2008 SG-05 31 45 17 7 0 0 0 76 7 42
2008 SG-06 32 46 18 4 0 0 0 79 4 28

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 34 29 16 9 5 5 0 67 15 267
2018 SG-03 41 18 6 18 12 6 0 63 31 17
2018 SG-04 33 28 16 11 6 6 0 65 18 173
2018 SG-05 38 29 17 7 2 5 2 72 10 42
2018 SG-06 32 44 20 0 4 0 0 76 4 25
2017 SG 36 28 15 8 7 3 2 67 17 286
2017 SG-04 35 27 16 9 7 3 2 66 18 205
2017 SG-05 35 35 13 5 5 5 3 76 11 40
2017 SG-06 34 28 17 7 14 0 0 62 21 29
2014 SG 31 31 20 7 5 4 1 66 13 296
2014 SG-04 30 34 16 8 5 5 1 69 14 210
2014 SG-05 38 27 24 3 5 0 3 67 8 37
2014 SG-06 36 18 36 4 7 0 0 54 11 28
2011 SG 32 27 21 6 9 4 1 62 16 285
2011 SG-03 31 38 13 6 0 6 6 79 7 16
2011 SG-04 31 24 19 8 12 5 1 58 21 186
2011 SG-05 36 30 25 5 2 2 0 67 7 44
2011 SG-06 29 32 26 0 6 3 3 66 7 31
2008 SG 26 26 17 16 8 5 2 56 25 237
2008 SG-03 33 31 15 5 5 10 0 71 11 39
2008 SG-04 19 24 18 19 13 5 2 47 34 111
2008 SG-05 29 29 19 21 0 2 0 59 22 42
2008 SG-06 29 25 25 14 0 4 4 58 15 28
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 70 18 6 4 2 0 1 89 5 266
2018 SG-03 88 6 0 0 0 0 6 100 0 17
2018 SG-04 71 20 5 2 2 0 1 91 4 173
2018 SG-05 74 5 7 10 2 2 0 80 12 42
2018 SG-06 54 29 8 8 0 0 0 83 8 24
2017 SG 66 22 6 4 2 1 1 89 6 285
2017 SG-04 68 20 5 3 2 1 1 90 5 205
2017 SG-05 59 21 10 8 3 0 0 79 10 39
2017 SG-06 66 21 7 7 0 0 0 86 7 29
2014 SG 62 25 6 3 1 2 0 89 5 297
2014 SG-04 63 26 6 2 1 2 0 90 4 211
2014 SG-05 59 24 11 0 3 3 0 86 3 37
2014 SG-06 57 29 7 7 0 0 0 86 7 28
2011 SG 58 27 9 3 1 1 1 87 4 285
2011 SG-03 75 13 13 0 0 0 0 88 0 16
2011 SG-04 61 24 8 3 1 2 1 88 4 186
2011 SG-05 50 39 7 2 2 0 0 89 5 44
2011 SG-06 45 35 16 3 0 0 0 81 3 31
2008 SG 44 34 8 6 5 2 1 80 12 240
2008 SG-03 45 28 10 5 3 5 5 81 8 40
2008 SG-04 46 29 9 7 5 3 1 78 13 112
2008 SG-05 53 40 2 0 5 0 0 93 5 43
2008 SG-06 21 43 14 11 11 0 0 64 21 28

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 60 30 4 3 2 0 0 90 6 267
2018 SG-03 71 24 0 0 0 0 6 100 0 17
2018 SG-04 61 29 5 3 1 1 0 91 5 173
2018 SG-05 60 26 2 5 7 0 0 86 12 42
2018 SG-06 48 40 8 0 4 0 0 88 4 25
2017 SG 60 25 8 5 2 0 0 85 7 285
2017 SG-04 62 26 7 3 1 0 0 88 5 204
2017 SG-05 50 28 8 15 0 0 0 78 15 40
2017 SG-06 66 17 7 3 7 0 0 83 10 29
2014 SG 55 33 6 4 1 1 0 89 5 296
2014 SG-04 58 30 4 5 1 1 0 89 6 210
2014 SG-05 51 38 8 3 0 0 0 89 3 37
2014 SG-06 39 54 7 0 0 0 0 93 0 28
2011 SG 53 30 10 6 1 0 0 83 7 281
2011 SG-03 69 25 0 6 0 0 0 94 6 16
2011 SG-04 55 27 10 6 2 1 0 82 8 185
2011 SG-05 51 34 10 5 0 0 0 85 5 41
2011 SG-06 35 39 19 6 0 0 0 74 6 31
2008 SG 39 38 9 8 3 2 0 79 12 240
2008 SG-03 50 28 8 10 0 5 0 82 11 40
2008 SG-04 41 37 9 7 4 2 0 79 12 112
2008 SG-05 40 51 0 7 2 0 0 91 9 43
2008 SG-06 14 36 29 14 7 0 0 50 21 28

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 68 21 5 5 2 0 0 89 6 266
2018 SG-03 76 24 0 0 0 0 0 100 0 17
2018 SG-04 68 23 5 3 1 0 0 91 5 173
2018 SG-05 73 7 7 7 5 0 0 80 12 41
2018 SG-06 56 28 4 8 4 0 0 84 12 25
2017 SG 65 22 6 5 2 0 0 87 7 286
2017 SG-04 67 21 5 5 2 0 0 88 7 205
2017 SG-05 65 23 5 5 3 0 0 88 8 40
2017 SG-06 59 24 7 3 7 0 0 83 10 29
2014 SG 69 21 3 3 2 1 0 91 6 297
2014 SG-04 70 21 3 3 2 0 0 91 6 211
2014 SG-05 76 14 8 0 3 0 0 89 3 37
2014 SG-06 61 32 4 4 0 0 0 93 4 28

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 25 21 20 7 9 18 0 56 20 267
2018 SG-03 41 12 6 6 6 29 0 75 17 17
2018 SG-04 23 18 23 6 9 21 0 53 18 173
2018 SG-05 26 19 19 10 17 10 0 50 29 42
2018 SG-06 20 36 12 20 4 8 0 61 26 25
2017 SG 22 31 17 8 9 13 0 61 20 286
2017 SG-04 23 26 17 10 7 17 0 60 20 205
2017 SG-05 15 45 15 5 13 8 0 65 19 40
2017 SG-06 17 38 28 3 14 0 0 55 17 29
2014 SG 21 28 21 5 4 21 1 63 11 296
2014 SG-04 20 27 21 5 2 25 1 62 10 210
2014 SG-05 24 27 22 5 3 19 0 63 10 37
2014 SG-06 32 36 25 4 4 0 0 68 7 28
2011 SG 19 26 24 5 6 20 1 56 14 286
2011 SG-03 19 31 19 0 0 31 0 73 0 16
2011 SG-04 20 24 24 4 6 20 1 56 14 187
2011 SG-05 11 18 39 9 5 16 2 36 17 44
2011 SG-06 19 39 6 10 6 19 0 72 20 31

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 15 27 20 18 17 3 0 44 36 267
2018 SG-03 47 12 18 0 12 12 0 67 13 17
2018 SG-04 13 25 20 20 18 3 0 40 40 173
2018 SG-05 12 36 21 12 19 0 0 48 31 42
2018 SG-06 12 24 32 16 16 0 0 36 32 25
2017 SG 15 28 26 16 13 2 0 44 30 285
2017 SG-04 16 25 25 18 14 2 0 42 32 204
2017 SG-05 15 30 28 13 15 0 0 45 28 40
2017 SG-06 14 34 28 17 7 0 0 48 24 29
2014 SG 14 37 23 17 6 3 0 53 23 296
2014 SG-04 14 34 25 17 5 4 0 51 23 210
2014 SG-05 16 38 16 24 5 0 0 54 30 37
2014 SG-06 7 57 21 14 0 0 0 64 14 28
2011 SG 12 34 27 13 10 4 0 48 24 284
2011 SG-03 19 44 25 6 0 6 0 67 7 16
2011 SG-04 12 34 22 16 11 5 1 49 28 185
2011 SG-05 7 27 45 11 9 0 0 34 20 44
2011 SG-06 6 39 32 10 10 3 0 47 20 31
2008 SG 15 33 21 17 11 3 0 50 28 240
2008 SG-03 30 35 13 8 10 5 0 68 18 40
2008 SG-04 13 29 25 17 14 3 0 42 32 112
2008 SG-05 14 26 26 21 12 2 0 40 33 43
2008 SG-06 11 43 21 25 0 0 0 54 25 28

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 11 17 20 26 21 7 0 29 50 266
2018 SG-03 18 18 12 12 18 24 0 46 38 17
2018 SG-04 11 16 20 25 22 7 0 29 50 173
2018 SG-05 7 20 22 24 22 5 0 28 49 41
2018 SG-06 4 8 20 48 20 0 0 12 68 25
2017 SG 11 24 26 19 14 6 0 37 35 285
2017 SG-04 12 22 25 19 15 7 0 37 37 204
2017 SG-05 13 23 30 20 13 3 0 36 33 40
2017 SG-06 3 28 34 24 10 0 0 31 34 29
2014 SG 7 27 22 25 11 6 1 37 39 295
2014 SG-04 7 27 20 28 10 7 1 37 41 209
2014 SG-05 8 24 24 27 8 8 0 35 38 37
2014 SG-06 4 25 39 18 14 0 0 29 32 28
2011 SG 5 30 24 24 10 6 0 37 37 286
2011 SG-03 6 31 25 6 0 31 0 55 9 16
2011 SG-04 6 29 22 25 11 6 1 37 39 187
2011 SG-05 2 30 27 27 11 2 0 33 40 44
2011 SG-06 0 26 29 35 10 0 0 26 45 31
2008 SG 7 23 24 25 15 6 0 32 43 240
2008 SG-03 18 33 13 15 13 10 0 56 31 40
2008 SG-04 4 20 25 25 19 6 1 26 47 112
2008 SG-05 2 19 33 33 12 2 0 21 45 43
2008 SG-06 4 21 32 36 7 0 0 25 43 28

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 13 24 20 17 21 4 0 39 40 267
2018 SG-03 24 24 12 12 18 12 0 53 33 17
2018 SG-04 13 23 16 18 23 6 0 39 44 173
2018 SG-05 12 24 29 14 21 0 0 36 36 42
2018 SG-06 4 24 40 16 16 0 0 28 32 25
2017 SG 12 31 23 16 13 5 0 45 31 286
2017 SG-04 12 28 23 18 13 7 0 42 32 205
2017 SG-05 13 40 20 15 10 3 0 54 26 40
2017 SG-06 10 34 28 14 14 0 0 45 28 29
2014 SG 15 39 19 16 9 2 0 56 25 296
2014 SG-04 15 39 18 16 9 3 0 56 26 210
2014 SG-05 22 38 16 16 8 0 0 59 24 37
2014 SG-06 7 43 25 14 11 0 0 50 25 28
2011 SG 11 37 25 16 9 2 0 49 26 285
2011 SG-03 6 38 38 6 6 6 0 47 13 16
2011 SG-04 13 39 20 16 9 3 1 54 25 186
2011 SG-05 11 25 32 20 11 0 0 36 32 44
2011 SG-06 0 35 35 19 10 0 0 35 29 31
2008 SG 13 36 20 18 10 3 0 50 29 240
2008 SG-03 18 45 13 18 3 5 0 66 21 40
2008 SG-04 10 37 21 16 12 5 0 49 29 112
2008 SG-05 12 28 23 23 14 0 0 40 37 43
2008 SG-06 4 36 21 29 11 0 0 39 39 28
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 21 35 19 12 12 1 1 57 24 263
2018 SG-03 18 29 18 18 0 6 12 57 21 17
2018 SG-04 21 29 24 12 14 0 0 51 26 170
2018 SG-05 22 44 5 10 17 2 0 68 28 41
2018 SG-06 20 44 20 16 0 0 0 64 16 25
2017 SG 15 36 23 14 11 0 0 52 25 286
2017 SG-04 13 36 23 16 12 0 0 49 27 205
2017 SG-05 28 30 23 10 10 0 0 58 20 40
2017 SG-06 10 41 28 10 10 0 0 52 21 29
2014 SG 15 34 24 21 7 0 0 49 27 297
2014 SG-04 15 31 25 22 6 0 0 46 29 211
2014 SG-05 22 35 19 19 5 0 0 57 24 37
2014 SG-06 7 46 21 18 7 0 0 54 25 28
2011 SG 14 37 23 17 8 1 0 52 25 283
2011 SG-03 25 38 19 6 6 6 0 67 13 16
2011 SG-04 14 37 22 18 10 1 0 51 28 185
2011 SG-05 18 43 16 16 7 0 0 61 23 44
2011 SG-06 3 33 43 20 0 0 0 37 20 30

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 61 30 3 4 2 0 0 91 6 266
2018 SG-03 71 18 12 0 0 0 0 88 0 17
2018 SG-04 63 29 3 4 1 0 0 92 5 172
2018 SG-05 57 29 2 5 7 0 0 86 12 42
2018 SG-06 44 48 4 4 0 0 0 92 4 25
2017 SG 59 30 6 3 2 0 0 89 5 286
2017 SG-04 61 29 5 4 1 0 0 90 5 205
2017 SG-05 58 28 10 3 3 0 0 85 5 40
2017 SG-06 52 34 7 3 3 0 0 86 7 29

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 14 20 16 10 4 33 2 53 22 265
2018 SG-03 12 6 12 0 0 65 6 60 0 17
2018 SG-04 15 17 15 10 4 38 1 52 23 172
2018 SG-05 10 33 12 12 7 21 5 58 26 42
2018 SG-06 12 28 36 20 4 0 0 40 24 25
2017 SG 16 19 17 11 5 31 2 51 23 285
2017 SG-04 16 16 16 9 4 37 2 52 22 204
2017 SG-05 23 13 18 20 8 18 3 44 34 40
2017 SG-06 10 34 31 17 3 3 0 46 21 29
2014 SG 13 26 16 11 5 26 2 55 22 297
2014 SG-04 15 20 17 10 4 32 2 53 21 211
2014 SG-05 11 32 5 22 8 22 0 55 38 37
2014 SG-06 7 54 21 7 11 0 0 61 18 28

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 60 25 9 3 2 0 0 86 5 265
2018 SG-03 65 35 0 0 0 0 0 100 0 17
2018 SG-04 64 25 7 4 1 0 0 88 5 171
2018 SG-05 64 12 17 2 5 0 0 76 7 42
2018 SG-06 36 36 16 8 4 0 0 72 12 25
2017 SG 54 30 8 5 3 0 0 84 8 286
2017 SG-04 57 30 6 4 2 0 0 87 7 205
2017 SG-05 50 25 10 10 5 0 0 75 15 40
2017 SG-06 41 34 14 7 3 0 0 76 10 29
2014 SG 46 39 7 4 2 1 0 86 6 297
2014 SG-04 50 37 7 4 1 1 0 88 5 211
2014 SG-05 41 43 11 5 0 0 0 84 5 37
2014 SG-06 21 61 7 11 0 0 0 82 11 28
2011 SG 44 37 12 6 2 0 0 81 7 281
2011 SG-03 69 19 13 0 0 0 0 88 0 16
2011 SG-04 46 35 12 5 2 0 0 81 7 184
2011 SG-05 50 38 7 5 0 0 0 88 5 42
2011 SG-06 16 52 16 10 6 0 0 68 16 31
2008 SG 35 38 13 11 3 0 0 74 14 239
2008 SG-03 44 41 8 5 0 3 0 87 5 39
2008 SG-04 40 35 13 11 2 0 0 75 13 112
2008 SG-05 35 44 5 12 5 0 0 79 16 43
2008 SG-06 0 43 32 18 7 0 0 43 25 28

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 10 45 24 14 3 3 0 57 18 29
2017 SG 27 45 12 9 0 3 3 77 10 33
2017 SG-06 21 46 14 11 0 4 4 73 12 28
2014 SG 27 49 8 3 8 0 5 80 11 37
2014 SG-06 25 46 11 4 11 0 4 74 15 28

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 41 38 9 8 3 0 0 79 12 266
2018 SG-03 82 18 0 0 0 0 0 100 0 17
2018 SG-04 37 40 9 9 4 0 0 77 13 173
2018 SG-05 41 32 12 12 2 0 0 73 15 41
2018 SG-06 32 48 12 4 4 0 0 80 8 25
2017 SG 36 42 9 8 5 0 0 78 13 286
2017 SG-04 37 43 10 7 3 0 0 80 11 205
2017 SG-05 33 40 5 13 10 0 0 73 23 40
2017 SG-06 31 45 10 7 7 0 0 76 14 29
2014 SG 40 41 7 9 1 0 1 82 11 297
2014 SG-04 41 41 7 9 1 0 1 83 11 211
2014 SG-05 38 41 14 8 0 0 0 78 8 37
2014 SG-06 39 43 11 7 0 0 0 82 7 28
2011 SG 44 38 9 8 1 1 0 82 8 285
2011 SG-03 75 13 6 0 0 6 0 93 0 16
2011 SG-04 46 37 8 9 1 1 0 83 10 186
2011 SG-05 39 45 7 7 2 0 0 84 9 44
2011 SG-06 23 58 19 0 0 0 0 81 0 31
2008 SG 43 45 5 5 1 0 0 89 6 240
2008 SG-03 53 35 8 5 0 0 0 88 5 40
2008 SG-04 38 47 6 6 2 1 0 86 8 112
2008 SG-05 44 47 2 5 2 0 0 91 7 43
2008 SG-06 43 54 4 0 0 0 0 96 0 28

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 41 40 12 6 2 0 0 80 8 264
2018 SG-03 24 41 24 6 6 0 0 65 12 17
2018 SG-04 39 39 13 7 2 0 0 78 9 170
2018 SG-05 52 36 5 2 5 0 0 88 7 42
2018 SG-06 36 52 8 4 0 0 0 88 4 25
2017 SG 39 42 15 2 2 0 0 81 5 286
2017 SG-04 36 43 16 2 3 0 0 79 5 205
2017 SG-05 58 33 8 3 0 0 0 90 3 40
2017 SG-06 31 48 21 0 0 0 0 79 0 29
2014 SG 43 42 10 4 0 0 0 85 4 297
2014 SG-04 40 42 12 4 0 0 0 83 5 211
2014 SG-05 59 38 3 0 0 0 0 97 0 37
2014 SG-06 43 46 11 0 0 0 0 89 0 28
2011 SG 45 39 11 2 2 0 0 85 4 285
2011 SG-03 50 38 13 0 0 0 0 88 0 16
2011 SG-04 46 35 12 3 2 0 1 82 5 186
2011 SG-05 48 41 9 0 2 0 0 89 2 44
2011 SG-06 35 58 3 0 3 0 0 94 3 31
2008 SG 36 44 11 6 3 0 0 80 9 239
2008 SG-03 41 44 8 5 3 0 0 85 8 39
2008 SG-04 31 43 13 9 4 0 0 74 13 112
2008 SG-05 40 49 9 2 0 0 0 88 2 43
2008 SG-06 39 43 11 7 0 0 0 82 7 28

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 53 36 6 3 2 0 0 89 5 266
2018 SG-03 35 41 18 6 0 0 0 76 6 17
2018 SG-04 53 35 5 4 2 0 0 88 6 173
2018 SG-05 57 38 2 0 2 0 0 95 2 42
2018 SG-06 48 44 8 0 0 0 0 92 0 25
2017 SG 51 38 6 3 2 0 0 89 5 285
2017 SG-04 49 39 7 3 2 0 0 88 5 204
2017 SG-05 58 38 0 5 0 0 0 95 5 40
2017 SG-06 41 45 10 3 0 0 0 86 3 29
2014 SG 53 35 7 4 0 0 0 88 4 296
2014 SG-04 48 37 9 4 0 0 0 86 5 211
2014 SG-05 67 33 0 0 0 0 0 100 0 36
2014 SG-06 68 25 4 4 0 0 0 93 4 28
2011 SG 51 39 7 2 1 0 0 90 3 286
2011 SG-03 50 44 6 0 0 0 0 94 0 16
2011 SG-04 50 39 6 3 1 1 1 90 4 187
2011 SG-05 68 25 5 2 0 0 0 93 2 44
2011 SG-06 39 55 3 0 3 0 0 94 3 31
2008 SG 47 43 5 3 2 0 0 89 5 240
2008 SG-03 40 50 5 3 3 0 0 90 5 40
2008 SG-04 46 39 7 4 3 0 0 86 7 112
2008 SG-05 56 42 0 2 0 0 0 98 2 43
2008 SG-06 39 50 7 4 0 0 0 89 4 28

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 16 26 19 23 15 1 0 43 38 267
2018 SG-03 18 24 24 12 6 18 0 50 21 17
2018 SG-04 15 26 18 24 16 1 0 41 41 173
2018 SG-05 19 24 21 21 14 0 0 43 36 42
2018 SG-06 8 32 24 20 16 0 0 40 36 25
2017 SG 18 28 20 19 14 2 0 46 33 285
2017 SG-04 19 27 20 19 14 2 0 47 33 205
2017 SG-05 15 25 25 18 15 3 0 41 33 40
2017 SG-06 10 31 21 17 21 0 0 41 38 29
2014 SG 19 30 21 19 9 2 0 50 28 296
2014 SG-04 18 29 21 20 10 2 0 48 31 210
2014 SG-05 24 27 19 24 3 3 0 53 28 37
2014 SG-06 14 43 25 14 4 0 0 57 18 28
2011 SG 14 33 21 16 14 2 0 48 30 285
2011 SG-03 25 50 6 6 6 6 0 80 13 16
2011 SG-04 14 32 23 12 17 2 0 47 30 186
2011 SG-05 11 32 27 18 11 0 0 43 30 44
2011 SG-06 10 35 10 39 6 0 0 45 45 31
2008 SG 11 34 26 19 9 1 0 46 28 240
2008 SG-03 13 50 20 13 3 3 0 64 15 40
2008 SG-04 11 27 27 23 12 1 0 38 35 112
2008 SG-05 7 30 28 26 9 0 0 37 35 43
2008 SG-06 7 39 39 11 4 0 0 46 14 28

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 13 24 15 20 27 0 0 38 47 267
2018 SG-03 29 24 18 6 18 6 0 56 25 17
2018 SG-04 12 20 14 23 31 0 0 32 54 173
2018 SG-05 7 33 19 21 19 0 0 40 40 42
2018 SG-06 20 24 12 16 28 0 0 44 44 25
2017 SG 11 16 17 28 26 1 0 28 55 285
2017 SG-04 10 17 17 27 28 1 0 27 56 204
2017 SG-05 13 13 23 30 23 0 0 25 53 40
2017 SG-06 14 21 10 34 21 0 0 34 55 29
2014 SG 9 20 17 26 28 1 0 29 54 296
2014 SG-04 10 13 18 27 31 1 0 23 58 210
2014 SG-05 11 30 8 32 19 0 0 41 51 37
2014 SG-06 4 39 25 21 11 0 0 43 32 28
2011 SG 7 21 13 23 33 1 2 29 57 285
2011 SG-03 31 38 13 6 6 6 0 73 13 16
2011 SG-04 6 15 12 27 37 1 2 22 66 187
2011 SG-05 2 34 11 16 32 5 0 38 50 44
2011 SG-06 7 23 23 20 23 0 3 31 45 30
2008 SG 9 34 13 23 20 1 0 43 44 240
2008 SG-03 13 45 15 20 5 3 0 59 26 40
2008 SG-04 5 23 13 30 27 1 0 29 58 112
2008 SG-05 14 44 12 16 14 0 0 58 30 43
2008 SG-06 7 39 11 21 21 0 0 46 43 28

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 13 30 17 19 19 2 0 44 39 266
2018 SG-03 6 24 18 24 12 12 6 36 43 17
2018 SG-04 10 27 18 20 23 1 0 38 43 173
2018 SG-05 17 29 10 22 22 0 0 46 44 41
2018 SG-06 20 48 16 12 4 0 0 68 16 25
2017 SG 15 29 22 20 14 0 0 44 34 284
2017 SG-04 10 28 24 22 16 0 0 38 38 203
2017 SG-05 20 30 13 23 15 0 0 50 38 40
2017 SG-06 28 31 28 10 3 0 0 59 14 29
2014 SG 10 33 22 20 13 0 0 44 34 297
2014 SG-04 9 28 25 23 14 0 0 37 38 211
2014 SG-05 8 54 16 16 5 0 0 62 22 37
2014 SG-06 21 50 18 7 4 0 0 71 11 28
2011 SG 16 34 23 18 8 1 0 50 26 286
2011 SG-03 19 44 25 0 6 6 0 67 7 16
2011 SG-04 13 28 25 23 11 1 0 41 34 187
2011 SG-05 11 50 23 11 5 0 0 61 16 44
2011 SG-06 29 45 16 10 0 0 0 74 10 31

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 14 23 21 18 22 1 0 38 41 265
2018 SG-03 12 12 24 18 24 6 6 27 47 17
2018 SG-04 12 20 24 17 27 1 0 33 44 173
2018 SG-05 20 24 7 29 20 0 0 44 49 41
2018 SG-06 16 36 24 20 4 0 0 52 24 25
2017 SG 12 30 27 16 15 0 0 42 31 284
2017 SG-04 9 29 29 17 16 0 0 38 33 203
2017 SG-05 25 23 20 20 13 0 0 48 33 40
2017 SG-06 7 41 31 7 14 0 0 48 21 29
2014 SG 11 30 25 22 11 1 1 42 33 297
2014 SG-04 9 28 25 23 13 1 0 38 37 211
2014 SG-05 11 35 35 14 3 0 3 47 17 37
2014 SG-06 18 46 18 14 4 0 0 64 18 28

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 28 34 17 11 9 0 0 63 20 266
2018 SG-03 47 24 6 6 6 6 6 80 13 17
2018 SG-04 26 34 19 11 11 0 0 59 22 172
2018 SG-05 29 31 12 17 12 0 0 60 29 42
2018 SG-06 16 52 28 4 0 0 0 68 4 25
2017 SG 24 38 18 12 9 0 0 61 20 284
2017 SG-04 23 38 18 11 9 0 0 61 21 203
2017 SG-05 23 38 15 13 13 0 0 60 25 40
2017 SG-06 21 38 24 14 3 0 0 59 17 29
2014 SG 18 42 23 11 5 0 0 60 16 297
2014 SG-04 19 41 25 10 4 0 0 61 14 211
2014 SG-05 14 46 22 11 8 0 0 59 19 37
2014 SG-06 4 61 21 11 4 0 0 64 14 28
2011 SG 28 43 17 7 2 2 1 73 9 283
2011 SG-03 56 25 19 0 0 0 0 81 0 16
2011 SG-04 34 41 12 5 3 3 1 78 9 185
2011 SG-05 12 53 23 9 2 0 0 65 12 43
2011 SG-06 10 45 29 16 0 0 0 55 16 31

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 9 26 27 15 16 7 0 38 33 267
2018 SG-03 12 24 29 6 12 18 0 43 21 17
2018 SG-04 8 20 30 14 18 10 0 31 36 173
2018 SG-05 12 31 19 17 21 0 0 43 38 42
2018 SG-06 4 52 16 24 4 0 0 56 28 25
2017 SG 10 29 26 17 13 5 0 41 32 285
2017 SG-04 9 26 27 16 15 7 0 38 34 205
2017 SG-05 13 30 20 20 13 3 3 45 34 40
2017 SG-06 10 38 28 21 3 0 0 48 24 29

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 63 29 4 3 2 0 0 91 5 266
2018 SG-03 65 29 6 0 0 0 0 94 0 17
2018 SG-04 65 28 2 2 2 0 0 93 5 173
2018 SG-05 57 24 10 7 2 0 0 81 10 42
2018 SG-06 54 38 4 4 0 0 0 92 4 24
2017 SG 62 26 5 3 2 1 0 90 5 285
2017 SG-04 66 22 5 3 2 1 0 90 5 204
2017 SG-05 53 38 5 3 3 0 0 90 5 40
2017 SG-06 48 41 7 3 0 0 0 90 3 29
2014 SG 55 32 5 5 2 0 1 88 6 296
2014 SG-04 56 32 6 4 1 0 0 89 5 210
2014 SG-05 57 30 3 8 0 0 3 89 8 37
2014 SG-06 64 29 4 4 0 0 0 93 4 28
2011 SG 53 36 4 5 2 0 0 89 7 284
2011 SG-03 63 31 6 0 0 0 0 94 0 16
2011 SG-04 52 36 3 5 3 0 1 89 8 186
2011 SG-05 52 39 2 5 0 2 0 93 5 44
2011 SG-06 57 33 3 7 0 0 0 90 7 30

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 39 27 21 9 4 0 0 67 12 266
2018 SG-03 65 18 18 0 0 0 0 82 0 17
2018 SG-04 39 26 22 9 4 0 0 65 13 172
2018 SG-05 38 24 21 12 5 0 0 62 17 42
2018 SG-06 28 44 16 12 0 0 0 72 12 25
2017 SG 39 31 20 7 2 0 0 70 9 286
2017 SG-04 40 32 19 6 2 0 0 72 9 205
2017 SG-05 38 28 20 13 3 0 0 65 15 40
2017 SG-06 34 31 31 3 0 0 0 66 3 29
2014 SG 40 34 16 6 2 1 0 75 8 297
2014 SG-04 43 32 17 6 1 1 0 76 7 211
2014 SG-05 38 41 16 5 0 0 0 78 5 37
2014 SG-06 43 39 14 0 4 0 0 82 4 28
2011 SG 42 32 18 4 4 0 0 74 8 284
2011 SG-03 50 38 13 0 0 0 0 88 0 16
2011 SG-04 42 31 17 4 5 0 0 73 10 186
2011 SG-05 35 30 33 2 0 0 0 65 2 43
2011 SG-06 45 32 10 10 3 0 0 77 13 31
2008 SG 28 39 20 8 6 0 0 67 13 240
2008 SG-03 30 38 25 3 5 0 0 68 8 40
2008 SG-04 29 39 19 5 7 0 1 68 13 112
2008 SG-05 26 42 16 12 5 0 0 67 16 43
2008 SG-06 25 36 14 18 7 0 0 61 25 28

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 SG 5 71 24 267
2018 SG-03 6 53 41 17
2018 SG-04 4 72 24 173
2018 SG-05 12 71 17 42
2018 SG-06 4 72 24 25
2017 SG 8 74 18 286
2017 SG-04 7 74 19 205
2017 SG-05 8 83 10 40
2017 SG-06 17 62 21 29
2014 SG 7 69 24 297
2014 SG-04 6 75 19 211
2014 SG-05 5 65 30 37
2014 SG-06 18 46 36 28
2011 SG 6 72 22 286
2011 SG-03 0 88 13 16
2011 SG-04 7 66 26 187
2011 SG-05 2 84 14 44
2011 SG-06 6 77 16 31

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 SG 36 36 7 21 0 0 14
2017 SG 33 21 38 0 0 8 24
2017 SG-04 33 27 33 0 0 7 15
2014 SG 41 23 23 9 9999 5 22
2014 SG-04 23 23 31 15 9999 8 13
2011 SG 22 11 39 22 9999 6 18
2011 SG-04 7 7 50 29 9999 7 14
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 47 42 5 3 2 0 0 89 5 265
2018 SG-03 82 12 0 0 6 0 0 94 6 17
2018 SG-04 44 45 7 2 2 0 0 88 5 172
2018 SG-05 49 34 5 10 2 0 0 83 12 41
2018 SG-06 40 60 0 0 0 0 0 100 0 25
2017 SG 50 37 8 3 2 0 0 87 5 286
2017 SG-04 50 36 9 3 1 0 0 86 5 205
2017 SG-05 48 43 3 3 5 0 0 90 8 40
2017 SG-06 52 34 10 0 3 0 0 86 3 29
2014 SG 35 51 8 4 1 1 0 87 5 297
2014 SG-04 36 48 9 5 0 1 0 85 6 211
2014 SG-05 41 46 11 0 3 0 0 86 3 37
2014 SG-06 32 61 4 4 0 0 0 93 4 28
2011 SG 39 45 11 4 1 0 0 84 5 284
2011 SG-03 50 44 6 0 0 0 0 94 0 16
2011 SG-04 40 43 10 5 1 1 0 84 7 185
2011 SG-05 39 45 16 0 0 0 0 84 0 44
2011 SG-06 26 61 10 3 0 0 0 87 3 31
2008 SG 42 41 10 4 2 0 0 83 6 240
2008 SG-03 55 35 8 3 0 0 0 90 3 40
2008 SG-04 38 43 14 3 3 0 0 80 5 112
2008 SG-05 37 44 5 9 5 0 0 81 14 43
2008 SG-06 43 46 11 0 0 0 0 89 0 28

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 27 40 20 9 3 0 0 67 13 267
2018 SG-03 18 65 6 6 0 6 0 88 6 17
2018 SG-04 27 38 21 12 3 0 0 64 14 173
2018 SG-05 26 38 24 2 10 0 0 64 12 42
2018 SG-06 28 44 16 12 0 0 0 72 12 25
2017 SG 29 38 20 8 3 1 0 69 11 286
2017 SG-04 29 39 20 8 2 1 0 69 10 205
2017 SG-05 30 38 18 10 5 0 0 68 15 40
2017 SG-06 24 34 28 7 7 0 0 59 14 29
2014 SG 25 44 17 12 2 1 0 70 13 296
2014 SG-04 24 47 17 9 1 1 0 72 11 210
2014 SG-05 24 38 24 11 3 0 0 62 14 37
2014 SG-06 32 36 11 21 0 0 0 68 21 28
2011 SG 22 45 20 7 3 3 0 69 11 283
2011 SG-03 25 63 6 6 0 0 0 88 6 16
2011 SG-04 26 43 17 6 4 4 0 72 11 184
2011 SG-05 18 32 39 9 2 0 0 50 11 44
2011 SG-06 3 58 26 13 0 0 0 61 13 31

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 4 15 33 30 16 0 1 47 20 267
2018 SG-03 0 0 6 35 47 0 12 93 0 17
2018 SG-04 5 16 34 30 14 0 1 45 21 173
2018 SG-05 5 19 33 29 14 0 0 43 24 42
2018 SG-06 0 8 40 44 8 0 0 52 8 25
2017 SG 7 10 41 25 14 0 3 41 17 284
2017 SG-04 7 11 34 29 17 0 2 47 18 203
2017 SG-05 3 10 58 23 5 0 3 28 13 40
2017 SG-06 7 7 72 3 7 0 3 11 14 29
2014 SG 3 15 41 25 14 1 2 39 19 296
2014 SG-04 2 14 41 24 16 1 2 41 17 211
2014 SG-05 0 16 49 24 8 0 3 33 17 37
2014 SG-06 7 21 36 25 11 0 0 36 29 28
2011 SG 5 19 35 25 13 1 2 39 24 285
2011 SG-03 0 0 19 31 50 0 0 81 0 16
2011 SG-04 5 19 32 27 12 1 4 41 25 186
2011 SG-05 5 18 50 18 7 2 0 26 23 44
2011 SG-06 3 26 39 23 10 0 0 32 29 31
2008 SG 6 14 32 29 15 1 4 46 21 240
2008 SG-03 5 3 35 25 23 3 8 53 8 40
2008 SG-04 6 13 29 30 15 1 5 49 21 112
2008 SG-05 5 12 35 35 14 0 0 49 16 43
2008 SG-06 7 32 32 21 7 0 0 29 39 28

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 2 6 20 35 34 2 2 71 8 265
2018 SG-03 0 0 6 18 71 0 6 94 0 17
2018 SG-04 2 4 18 37 34 2 2 75 6 172
2018 SG-05 2 15 17 32 32 0 2 65 18 41
2018 SG-06 0 12 36 40 12 0 0 52 12 25
2017 SG 2 4 15 39 33 3 4 77 6 284
2017 SG-04 1 3 14 39 35 3 4 79 5 203
2017 SG-05 0 5 25 38 25 5 3 68 5 40
2017 SG-06 7 3 17 41 24 0 7 70 11 29
2014 SG 2 5 17 39 30 1 4 74 8 296
2014 SG-04 2 5 16 36 33 2 6 75 8 211
2014 SG-05 0 5 16 51 24 0 3 78 6 37
2014 SG-06 4 11 29 32 25 0 0 57 14 28
2011 SG 3 4 15 42 29 4 4 76 8 284
2011 SG-03 0 0 0 38 56 6 0 100 0 16
2011 SG-04 2 5 14 39 31 4 5 77 8 185
2011 SG-05 5 2 16 50 18 7 2 75 8 44
2011 SG-06 0 6 32 42 19 0 0 61 6 31
2008 SG 0 5 15 42 30 1 6 78 6 240
2008 SG-03 3 5 18 33 35 0 8 73 8 40
2008 SG-04 0 5 13 44 27 2 9 79 6 112
2008 SG-05 0 2 16 42 37 0 2 81 2 43
2008 SG-06 0 11 14 43 32 0 0 75 11 28

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 6 9 23 29 27 2 3 59 16 265
2018 SG-03 6 0 19 13 50 6 6 71 7 16
2018 SG-04 5 6 21 35 26 2 4 65 12 172
2018 SG-05 5 7 29 24 31 2 2 58 13 42
2018 SG-06 12 32 32 12 12 0 0 24 44 25
2017 SG 5 8 25 31 24 2 6 59 13 284
2017 SG-04 3 5 21 32 30 3 6 68 9 203
2017 SG-05 5 10 28 35 15 3 5 54 16 40
2017 SG-06 10 21 41 24 0 0 3 25 32 29
2014 SG 4 9 24 35 20 2 4 59 15 296
2014 SG-04 3 7 21 37 23 3 5 66 11 211
2014 SG-05 3 5 32 32 22 3 3 57 9 37
2014 SG-06 11 18 32 36 4 0 0 39 29 28
2011 SG 5 12 22 32 22 3 4 58 18 283
2011 SG-03 0 13 13 31 38 6 0 73 13 16
2011 SG-04 5 12 15 34 24 4 6 64 19 185
2011 SG-05 2 9 40 26 21 2 0 48 12 43
2011 SG-06 6 10 45 29 10 0 0 39 16 31
2008 SG 3 11 25 30 20 2 8 56 15 238
2008 SG-03 3 8 30 15 35 3 8 56 11 40
2008 SG-04 2 9 23 32 22 2 12 61 13 111
2008 SG-05 0 7 23 44 19 0 7 68 8 43
2008 SG-06 11 21 32 32 4 0 0 36 32 28

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 12 16 30 24 17 0 1 41 28 267
2018 SG-03 6 6 12 47 24 0 6 75 13 17
2018 SG-04 13 16 32 21 17 0 0 38 29 173
2018 SG-05 21 14 26 19 19 0 0 38 36 42
2018 SG-06 0 20 36 36 8 0 0 44 20 25
2017 SG 13 14 25 27 19 0 1 47 28 284
2017 SG-04 14 13 25 25 22 0 1 48 27 204
2017 SG-05 15 13 23 36 10 0 3 47 29 39
2017 SG-06 3 28 24 34 7 0 3 43 32 29
2014 SG 8 15 29 28 18 2 1 47 24 297
2014 SG-04 6 16 26 27 21 2 2 50 23 211
2014 SG-05 11 8 38 30 14 0 0 43 19 37
2014 SG-06 7 14 32 32 14 0 0 46 21 28
2011 SG 11 13 30 23 20 2 1 45 24 285
2011 SG-03 13 33 7 13 33 0 0 47 47 15
2011 SG-04 13 10 30 23 20 2 2 45 23 187
2011 SG-05 7 18 32 23 16 5 0 40 26 44
2011 SG-06 3 16 35 29 16 0 0 45 19 31
2008 SG 10 20 28 27 10 1 3 39 32 239
2008 SG-03 15 15 28 20 18 3 3 39 32 40
2008 SG-04 14 17 32 23 10 1 5 34 32 111
2008 SG-05 7 28 16 37 9 0 2 48 36 43
2008 SG-06 0 36 25 32 7 0 0 39 36 28

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 13 21 27 21 15 0 3 37 35 267
2018 SG-03 0 6 6 24 41 6 18 85 8 17
2018 SG-04 16 22 27 21 13 0 2 35 38 173
2018 SG-05 17 21 31 14 14 0 2 29 39 42
2018 SG-06 0 28 36 24 12 0 0 36 28 25
2017 SG 11 18 31 20 17 0 2 38 30 285
2017 SG-04 11 17 31 18 19 0 2 38 29 204
2017 SG-05 15 20 13 33 18 0 3 51 36 40
2017 SG-06 3 28 48 10 7 0 3 18 32 29
2014 SG 10 21 31 20 15 1 2 36 32 295
2014 SG-04 10 22 29 19 16 2 3 37 34 210
2014 SG-05 5 24 35 27 8 0 0 35 30 37
2014 SG-06 11 18 39 14 18 0 0 32 29 28
2011 SG 9 21 33 17 16 1 2 34 32 285
2011 SG-03 0 19 19 19 38 0 6 60 20 16
2011 SG-04 12 18 33 19 16 1 2 36 30 186
2011 SG-05 11 23 39 11 11 2 2 24 36 44
2011 SG-06 0 39 32 16 13 0 0 29 39 31
2008 SG 8 20 31 21 15 1 5 38 29 240
2008 SG-03 5 8 25 25 25 5 8 57 14 40
2008 SG-04 9 20 28 23 14 0 6 40 30 112
2008 SG-05 7 21 40 21 9 0 2 31 29 43
2008 SG-06 7 32 36 11 14 0 0 25 39 28

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 1 2 9 30 49 4 6 87 3 265
2018 SG-03 0 6 12 0 59 6 18 77 8 17
2018 SG-04 1 0 5 34 49 5 5 93 1 172
2018 SG-05 0 12 17 19 45 2 5 69 13 42
2018 SG-06 0 0 16 36 48 0 0 84 0 25
2017 SG 1 1 6 31 47 5 8 90 3 285
2017 SG-04 0 1 4 30 51 5 8 94 2 204
2017 SG-05 3 3 10 33 38 5 10 82 6 40
2017 SG-06 3 3 14 34 38 0 7 78 7 29
2014 SG 0 1 6 29 49 5 10 92 1 294
2014 SG-04 0 0 6 24 51 5 12 91 1 210
2014 SG-05 0 0 3 42 44 6 6 97 0 36
2014 SG-06 0 4 11 32 54 0 0 86 4 28
2011 SG 1 1 10 29 43 6 8 85 3 283
2011 SG-03 0 0 0 19 69 13 0 100 0 16
2011 SG-04 2 2 8 27 43 8 11 86 5 184
2011 SG-05 0 0 14 36 39 5 7 85 0 44
2011 SG-06 0 0 26 39 35 0 0 74 0 31
2008 SG 1 3 14 36 31 5 10 79 5 240
2008 SG-03 0 0 15 35 33 3 15 82 0 40
2008 SG-04 2 4 11 31 33 7 12 79 8 112
2008 SG-05 0 2 9 49 28 2 9 87 3 43
2008 SG-06 0 4 29 25 39 0 4 67 4 28

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 4 11 32 27 19 2 4 49 17 267
2018 SG-03 0 12 18 29 29 0 12 67 13 17
2018 SG-04 5 10 31 28 20 3 4 51 16 173
2018 SG-05 7 12 29 31 19 0 2 51 20 42
2018 SG-06 4 12 52 16 16 0 0 32 16 25
2017 SG 5 10 29 27 22 2 4 52 16 285
2017 SG-04 4 11 24 29 25 2 4 58 16 204
2017 SG-05 5 10 33 25 23 0 5 50 16 40
2017 SG-06 10 7 55 21 3 0 3 25 18 29
2014 SG 7 11 33 23 19 5 3 45 20 296
2014 SG-04 7 11 30 21 22 5 4 47 20 211
2014 SG-05 3 11 41 19 22 5 0 43 14 37
2014 SG-06 11 11 43 29 7 0 0 36 21 28

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 54 27 9 5 2 2 0 83 7 266
2018 SG-03 53 24 6 6 0 12 0 87 7 17
2018 SG-04 52 28 9 6 2 2 1 83 8 172
2018 SG-05 62 19 10 5 5 0 0 81 10 42
2018 SG-06 56 28 12 0 4 0 0 84 4 25
2017 SG 56 28 6 6 2 1 1 86 8 286
2017 SG-04 56 28 6 6 1 2 1 86 8 205
2017 SG-05 58 25 8 8 3 0 0 83 10 40
2017 SG-06 48 34 7 7 3 0 0 83 10 29
2014 SG 54 29 7 6 2 2 1 84 8 297
2014 SG-04 54 29 7 5 2 2 1 85 7 211
2014 SG-05 54 27 3 16 0 0 0 81 16 37
2014 SG-06 57 25 18 0 0 0 0 82 0 28

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 65 27 3 3 1 1 0 93 4 266
2018 SG-03 82 12 6 0 0 0 0 94 0 17
2018 SG-04 64 29 3 3 0 1 0 94 3 172
2018 SG-05 74 17 2 2 5 0 0 90 7 42
2018 SG-06 48 40 4 8 0 0 0 88 8 25
2017 SG 58 34 4 3 0 1 0 92 4 286
2017 SG-04 61 31 4 3 0 1 0 93 3 205
2017 SG-05 55 38 0 5 3 0 0 93 8 40
2017 SG-06 38 45 14 3 0 0 0 83 3 29
2014 SG 53 37 5 4 0 1 0 90 5 297
2014 SG-04 54 36 6 2 0 1 0 91 3 211
2014 SG-05 43 43 0 14 0 0 0 86 14 37
2014 SG-06 61 29 7 4 0 0 0 89 4 28

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 38 35 17 4 2 3 1 76 7 266
2018 SG-03 47 24 12 0 0 12 6 86 0 17
2018 SG-04 34 36 18 6 2 3 1 73 8 172
2018 SG-05 48 26 19 2 5 0 0 74 7 42
2018 SG-06 32 56 12 0 0 0 0 88 0 25

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 44 37 11 3 2 3 0 84 5 264
2018 SG-03 59 24 6 6 0 6 0 88 6 17
2018 SG-04 40 40 10 2 2 5 0 85 5 171
2018 SG-05 50 29 14 5 2 0 0 79 7 42
2018 SG-06 40 36 20 4 0 0 0 76 4 25
2017 SG 36 38 14 4 2 5 1 79 7 286
2017 SG-04 34 38 15 4 2 6 1 77 7 205
2017 SG-05 45 33 10 5 3 5 0 82 8 40
2017 SG-06 31 45 17 3 3 0 0 76 7 29
2014 SG 46 34 12 1 0 5 1 86 2 296
2014 SG-04 44 35 12 1 0 6 1 85 2 210
2014 SG-05 46 38 14 0 0 3 0 86 0 37
2014 SG-06 54 32 14 0 0 0 0 86 0 28

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 45 36 12 3 2 2 0 84 5 266
2018 SG-03 82 12 6 0 0 0 0 94 0 17
2018 SG-04 42 38 13 2 2 3 0 82 4 173
2018 SG-05 45 31 12 7 5 0 0 76 12 42
2018 SG-06 38 54 8 0 0 0 0 92 0 24
2017 SG 37 44 12 2 2 2 0 83 5 286
2017 SG-04 39 40 12 3 2 2 0 81 6 205
2017 SG-05 35 55 5 0 5 0 0 90 5 40
2017 SG-06 24 55 21 0 0 0 0 79 0 29
2014 SG 45 40 7 5 1 2 1 87 6 296
2014 SG-04 45 41 4 5 1 2 0 89 7 210
2014 SG-05 49 30 14 5 0 0 3 81 6 37
2014 SG-06 50 32 18 0 0 0 0 82 0 28
2011 SG 35 39 15 4 3 4 0 77 7 286
2011 SG-03 38 50 13 0 0 0 0 88 0 16
2011 SG-04 38 34 14 4 3 6 0 77 8 187
2011 SG-05 27 43 16 7 5 2 0 72 12 44
2011 SG-06 32 52 13 3 0 0 0 84 3 31

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 49 33 9 5 3 0 0 83 8 265
2018 SG-03 82 18 0 0 0 0 0 100 0 17
2018 SG-04 46 34 11 6 2 1 0 81 8 171
2018 SG-05 50 29 5 5 12 0 0 79 17 42
2018 SG-06 40 48 8 4 0 0 0 88 4 25
2017 SG 44 34 10 8 5 0 0 78 12 284
2017 SG-04 42 35 10 7 5 0 0 77 12 203
2017 SG-05 48 35 5 8 5 0 0 83 13 40
2017 SG-06 38 31 14 17 0 0 0 69 17 29
2014 SG 53 33 9 1 2 1 0 87 3 296
2014 SG-04 52 36 9 1 0 2 0 89 2 210
2014 SG-05 54 30 11 3 3 0 0 84 5 37
2014 SG-06 64 18 18 0 0 0 0 82 0 28
2011 SG 46 37 11 3 2 0 0 83 6 284
2011 SG-03 56 31 13 0 0 0 0 88 0 16
2011 SG-04 49 32 12 3 4 1 0 81 6 187
2011 SG-05 35 44 14 7 0 0 0 79 7 43
2011 SG-06 37 60 0 3 0 0 0 97 3 30
2008 SG 33 45 13 5 4 1 0 78 9 240
2008 SG-03 48 33 15 5 0 0 0 80 5 40
2008 SG-04 21 47 16 7 6 2 0 70 14 112
2008 SG-05 33 53 5 5 5 0 0 86 9 43
2008 SG-06 36 46 14 4 0 0 0 82 4 28

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 28 26 14 6 2 17 7 70 11 266
2018 SG-03 24 12 12 0 0 35 18 75 0 17
2018 SG-04 28 27 14 4 2 20 5 73 8 172
2018 SG-05 31 14 17 10 5 10 14 59 19 42
2018 SG-06 20 40 16 20 0 0 4 63 21 25
2017 SG 34 25 13 5 4 12 7 73 11 286
2017 SG-04 38 21 12 4 4 14 8 75 11 205
2017 SG-05 33 18 18 5 8 10 10 63 16 40
2017 SG-06 10 59 17 10 0 3 0 71 11 29
2014 SG 33 36 9 6 1 8 8 81 8 297
2014 SG-04 36 32 9 5 0 9 9 82 6 211
2014 SG-05 30 35 8 8 3 14 3 77 13 37
2014 SG-06 21 61 4 14 0 0 0 82 14 28

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 24 41 17 7 5 4 2 69 12 266
2018 SG-03 47 18 12 12 6 0 6 69 19 17
2018 SG-04 21 40 20 7 5 5 2 66 13 172
2018 SG-05 29 38 12 7 7 5 2 72 15 42
2018 SG-06 20 60 16 4 0 0 0 80 4 25
2017 SG 27 41 12 7 7 3 2 72 15 286
2017 SG-04 26 42 12 8 7 3 2 72 15 205
2017 SG-05 28 35 10 5 10 10 3 71 17 40
2017 SG-06 34 31 21 10 3 0 0 66 14 29
2014 SG 32 40 11 6 3 6 1 77 10 296
2014 SG-04 32 39 13 7 3 5 1 76 11 210
2014 SG-05 27 35 8 8 3 19 0 77 13 37
2014 SG-06 32 57 11 0 0 0 0 89 0 28
2011 SG 27 33 10 15 5 8 2 67 22 284
2011 SG-03 31 63 6 0 0 0 0 94 0 16
2011 SG-04 28 28 11 15 6 9 2 63 24 185
2011 SG-05 18 30 9 16 7 14 7 60 29 44
2011 SG-06 26 48 6 19 0 0 0 74 19 31
2008 SG 18 35 16 16 9 4 3 56 26 240
2008 SG-03 13 50 15 10 3 3 8 69 14 40
2008 SG-04 20 28 15 18 13 4 3 51 33 112
2008 SG-05 14 30 23 21 9 2 0 45 31 43
2008 SG-06 18 50 14 14 0 4 0 70 15 28

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 31 39 17 6 4 2 0 72 10 264
2018 SG-03 63 19 6 0 0 13 0 93 0 16
2018 SG-04 29 37 23 5 4 2 0 67 10 171
2018 SG-05 29 40 10 10 10 2 0 71 20 42
2018 SG-06 24 64 0 12 0 0 0 88 12 25

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 17 21 24 14 11 11 1 44 29 266
2018 SG-03 53 18 0 12 0 18 0 86 14 17
2018 SG-04 15 19 27 12 13 13 1 39 29 172
2018 SG-05 14 31 24 14 12 5 0 48 28 42
2018 SG-06 8 24 28 24 8 8 0 35 35 25
2017 SG 15 28 12 17 14 14 1 50 37 286
2017 SG-04 14 26 11 16 14 18 1 50 37 205
2017 SG-05 18 30 10 13 18 13 0 54 34 40
2017 SG-06 10 28 17 31 14 0 0 38 45 29
2014 SG 14 26 18 17 10 14 2 47 32 296
2014 SG-04 14 24 20 16 9 16 1 47 30 210
2014 SG-05 8 43 14 19 3 14 0 59 25 37
2014 SG-06 14 21 14 32 11 4 4 38 46 28
2011 SG 9 23 21 10 12 23 2 43 29 286
2011 SG-03 13 31 25 0 0 31 0 64 0 16
2011 SG-04 11 24 20 9 13 22 2 45 29 187
2011 SG-05 2 23 25 14 9 25 2 34 31 44
2011 SG-06 3 19 23 19 13 19 3 29 42 31

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SG 6 94 266
2018 SG-03 0 100 17
2018 SG-04 6 94 173

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 SG 67 15

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 SG 53 15
2018 SG-04 50 10

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 SG 0 15
2018 SG-04 0 10

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 SG 0 15
2018 SG-04 0 10

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 SG 0 15
2018 SG-04 0 10

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 SG 33 15

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 SG 40 15

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 SG 40 15

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 SG 33 15

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 SG 33 15

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 SG 47 15

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 SG 0 15
2018 SG-04 0 10

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 SG 33 15

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 SG 53 15
2018 SG-04 50 10

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 SG 33 15

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 SG 0 15
2018 SG-04 0 10

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 SG 0 12

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 SG 0 12

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 SG 0 12

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 SG 0 12

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 SG 50 12

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 17 8 12 2 2 54 5 61 10 267
2018 SG-03 18 12 6 0 0 59 6 83 0 17
2018 SG-04 16 6 12 1 2 58 6 60 8 173
2018 SG-05 17 5 19 2 7 45 5 43 19 42
2018 SG-06 16 16 12 8 0 44 4 62 15 25
2017 SG 13 14 12 4 3 47 8 59 15 286
2017 SG-04 13 12 13 1 1 52 7 60 7 205
2017 SG-05 10 8 8 13 8 38 18 39 44 40
2017 SG-06 14 31 7 10 3 31 3 68 21 29
2014 SG 19 16 11 4 3 39 8 66 13 297
2014 SG-04 18 17 9 3 1 42 9 72 9 211
2014 SG-05 22 8 14 8 8 35 5 50 27 37
2014 SG-06 21 14 21 11 4 25 4 50 20 28

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 36 26 13 3 3 18 0 76 7 266
2018 SG-03 41 24 18 0 0 18 0 79 0 17
2018 SG-04 33 27 12 2 2 24 1 78 6 172
2018 SG-05 36 26 17 2 10 10 0 68 13 42
2018 SG-06 40 24 20 8 4 4 0 67 13 25
2017 SG 33 29 14 4 2 16 1 75 8 286
2017 SG-04 34 26 15 3 2 19 1 75 6 205
2017 SG-05 28 30 13 8 5 15 3 70 15 40
2017 SG-06 28 48 10 7 3 3 0 79 11 29
2014 SG 34 34 13 5 2 11 1 77 8 297
2014 SG-04 32 34 14 4 2 14 1 77 7 211
2014 SG-05 41 27 16 8 3 5 0 71 11 37
2014 SG-06 36 46 11 7 0 0 0 82 7 28
2011 SG 31 32 17 3 1 15 0 75 5 284
2011 SG-03 25 31 13 6 0 25 0 75 8 16
2011 SG-04 32 29 16 3 1 19 0 75 5 186
2011 SG-05 36 34 20 7 0 2 0 72 7 44
2011 SG-06 23 47 23 0 0 7 0 75 0 30

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SG 4 96 266
2018 SG-03 0 100 17
2018 SG-04 4 96 173
2018 SG-06 0 100 25

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 SG 0 10

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 SG 0 10

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 SG 0 10

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 SG 0 10

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 SG 0 10

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 SG 0 10

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 SG 0 10

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 SG 0 10

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 SG 0 10

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 SG 0 10

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 SG 0 10

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 SG 0 10

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 SG 0 10

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 SG 0 10

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 SG 0 10

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 SG 0 10

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 19 8 13 1 2 52 5 64 5 265
2018 SG-03 18 6 12 0 0 59 6 67 0 17
2018 SG-04 18 7 11 1 2 57 5 65 6 171
2018 SG-05 19 12 14 2 2 40 10 62 10 42
2018 SG-06 16 8 24 0 0 52 0 50 0 25
2017 SG 12 13 12 2 4 51 7 58 14 285
2017 SG-04 12 12 12 1 3 52 6 58 12 204
2017 SG-05 8 5 3 8 8 55 15 42 50 40
2017 SG-06 14 17 24 3 0 41 0 53 6 29
2014 SG 16 15 12 0 2 46 8 68 4 297
2014 SG-04 17 15 11 0 1 47 9 72 3 211
2014 SG-05 14 8 27 0 3 43 5 42 5 37
2014 SG-06 14 18 7 0 4 50 7 75 8 28

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 39 26 13 2 2 17 1 80 5 265
2018 SG-03 65 12 6 6 0 6 6 87 7 17
2018 SG-04 34 27 12 2 1 23 1 80 4 171
2018 SG-05 40 29 17 2 5 7 0 74 8 42
2018 SG-06 44 28 16 4 0 8 0 78 4 25
2017 SG 35 27 15 2 3 17 1 76 6 286
2017 SG-04 34 26 15 2 2 19 1 76 5 205
2017 SG-05 35 18 13 3 10 20 3 68 16 40
2017 SG-06 28 45 21 0 0 7 0 78 0 29
2014 SG 35 32 12 3 0 16 1 81 4 297
2014 SG-04 33 32 12 3 0 18 1 81 4 211
2014 SG-05 35 30 16 3 0 16 0 77 3 37
2014 SG-06 43 36 14 0 0 4 4 85 0 28
2011 SG 36 33 12 2 0 15 0 82 3 285
2011 SG-03 25 38 13 0 0 25 0 83 0 16
2011 SG-04 35 32 11 3 0 19 0 83 3 186
2011 SG-05 50 27 14 5 2 2 0 79 7 44
2011 SG-06 29 45 19 0 0 6 0 79 0 31
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 71 15 8 3 3 1 0 87 6 266
2018 SG-03 76 6 18 0 0 0 0 82 0 17
2018 SG-04 71 16 7 3 2 1 0 88 5 172
2018 SG-05 71 14 2 5 7 0 0 86 12 42
2018 SG-06 68 20 8 0 4 0 0 88 4 25
2017 SG 64 22 6 2 4 1 0 88 6 286
2017 SG-04 65 20 6 2 4 1 0 87 6 205
2017 SG-05 63 23 8 3 5 0 0 85 8 40
2017 SG-06 59 34 3 0 3 0 0 93 3 29

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 34 36 16 6 3 4 0 73 10 264
2018 SG-03 47 18 18 0 0 18 0 79 0 17
2018 SG-04 32 36 16 8 4 4 0 71 12 170
2018 SG-05 31 33 21 7 5 2 0 66 12 42
2018 SG-06 40 48 8 4 0 0 0 88 4 25
2017 SG 21 44 18 8 6 4 0 68 14 286
2017 SG-04 20 43 17 9 6 5 0 67 15 205
2017 SG-05 23 43 20 3 10 3 0 67 13 40
2017 SG-06 21 52 17 10 0 0 0 72 10 29

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 30 35 17 9 6 3 0 67 16 265
2018 SG-03 41 35 6 0 6 12 0 87 7 17
2018 SG-04 30 31 19 11 5 4 0 64 17 171
2018 SG-05 29 33 19 2 14 2 0 63 17 42
2018 SG-06 16 52 12 20 0 0 0 68 20 25
2017 SG 22 42 17 12 5 2 0 65 17 285
2017 SG-04 24 41 16 10 5 3 0 68 16 205
2017 SG-05 18 48 23 8 5 0 0 65 13 40
2017 SG-06 11 39 11 36 4 0 0 50 39 28

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 23 34 21 11 11 0 0 57 22 266
2018 SG-03 24 41 0 24 12 0 0 65 35 17
2018 SG-04 27 34 18 12 9 0 1 61 21 172
2018 SG-05 14 31 31 14 10 0 0 45 24 42
2018 SG-06 20 32 32 0 16 0 0 52 16 25
2017 SG 25 28 23 11 12 0 0 54 23 285
2017 SG-04 25 32 22 10 10 0 0 58 20 204
2017 SG-05 30 18 30 13 10 0 0 48 23 40
2017 SG-06 17 21 24 14 24 0 0 38 38 29

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 13 24 33 18 13 0 0 36 30 267
2018 SG-03 24 35 29 12 0 0 0 59 12 17
2018 SG-04 13 25 31 18 13 0 0 38 31 173
2018 SG-05 10 12 43 14 21 0 0 21 36 42
2018 SG-06 8 20 44 20 8 0 0 28 28 25
2017 SG 15 28 28 19 10 0 0 43 29 286
2017 SG-04 16 27 27 18 11 0 0 43 29 205
2017 SG-05 13 33 30 18 8 0 0 45 25 40
2017 SG-06 10 28 34 21 7 0 0 38 28 29

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 22 25 27 15 11 0 0 47 26 267
2018 SG-03 41 35 18 0 6 0 0 76 6 17
2018 SG-04 21 24 27 16 12 0 0 46 28 173
2018 SG-05 17 21 29 17 17 0 0 38 33 42
2018 SG-06 16 32 40 8 4 0 0 48 12 25
2017 SG 23 27 22 15 11 0 1 51 26 284
2017 SG-04 22 27 23 15 13 0 1 49 28 203
2017 SG-05 28 25 15 20 10 0 3 54 31 40
2017 SG-06 24 34 31 10 0 0 0 59 10 29

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 48 26 10 6 4 2 5 79 10 266
2018 SG-03 71 12 0 0 0 0 18 100 0 17
2018 SG-04 54 23 6 4 5 3 5 84 9 172
2018 SG-05 36 29 14 12 2 2 5 69 15 42
2018 SG-06 16 36 36 8 4 0 0 52 12 25
2017 SG 54 19 13 3 2 3 5 80 6 286
2017 SG-04 60 18 8 1 2 4 7 87 3 205
2017 SG-05 55 13 18 10 0 3 3 71 11 40
2017 SG-06 24 34 38 3 0 0 0 59 3 29

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 53 18 12 3 3 2 9 79 7 266
2018 SG-03 75 6 13 0 0 0 6 87 0 16
2018 SG-04 51 18 10 3 3 2 11 80 8 173
2018 SG-05 55 19 17 0 2 0 7 79 3 42
2018 SG-06 44 28 20 4 0 0 4 75 4 25
2017 SG 47 17 15 4 3 1 14 74 8 286
2017 SG-04 48 16 15 4 2 0 14 75 8 205
2017 SG-05 53 13 23 0 3 3 8 72 3 40
2017 SG-06 34 24 14 3 3 0 21 74 9 29

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 39 30 21 6 4 0 0 69 10 267
2018 SG-03 53 29 12 6 0 0 0 82 6 17
2018 SG-04 40 30 21 5 3 0 1 70 8 173
2018 SG-05 36 31 14 17 2 0 0 67 19 42
2018 SG-06 20 40 32 4 4 0 0 60 8 25
2017 SG 44 31 16 6 3 0 0 74 9 285
2017 SG-04 46 30 16 6 2 0 0 76 8 205
2017 SG-05 41 28 23 5 3 0 0 69 8 39
2017 SG-06 34 45 10 7 3 0 0 79 10 29

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 22 31 26 13 6 1 1 54 20 264
2018 SG-03 35 29 12 6 0 6 12 79 7 17
2018 SG-04 21 30 27 13 7 1 1 52 20 171
2018 SG-05 20 29 27 10 12 2 0 50 23 41
2018 SG-06 12 32 32 24 0 0 0 44 24 25
2017 SG 24 36 20 11 7 1 2 61 19 285
2017 SG-04 25 34 20 12 6 1 2 61 19 205
2017 SG-05 26 38 18 3 15 0 0 64 18 39
2017 SG-06 14 41 24 17 3 0 0 55 21 29

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 30 34 21 8 5 0 2 66 13 262
2018 SG-03 59 12 6 0 0 0 24 92 0 17
2018 SG-04 30 35 19 9 5 0 1 66 15 170
2018 SG-05 20 32 34 10 5 0 0 51 15 41
2018 SG-06 16 52 28 4 0 0 0 68 4 25
2017 SG 28 35 20 8 5 0 4 65 14 285
2017 SG-04 32 32 17 9 5 0 5 68 14 205
2017 SG-05 18 46 21 5 8 0 3 66 13 39
2017 SG-06 7 41 41 3 7 0 0 48 10 29

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 52 27 11 5 3 0 2 81 8 262
2018 SG-03 76 0 6 0 0 0 18 93 0 17
2018 SG-04 53 27 11 5 2 0 1 81 8 169
2018 SG-05 46 29 10 7 5 2 0 78 13 41
2018 SG-06 32 48 16 4 0 0 0 80 4 25
2017 SG 50 28 12 3 4 0 4 81 7 284
2017 SG-04 52 27 9 2 4 0 5 84 7 204
2017 SG-05 46 26 18 5 3 0 3 74 8 39
2017 SG-06 34 34 21 3 7 0 0 69 10 29

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 30 29 23 11 5 0 2 60 16 263
2018 SG-03 35 35 12 0 0 0 18 86 0 17
2018 SG-04 31 29 23 12 4 0 1 61 16 170
2018 SG-05 32 34 15 10 7 2 0 68 18 41
2018 SG-06 20 16 48 12 4 0 0 36 16 25
2017 SG 31 33 16 11 5 1 3 67 16 284
2017 SG-04 30 37 14 9 4 0 4 71 14 204
2017 SG-05 44 23 18 8 5 3 0 68 13 39
2017 SG-06 14 28 28 24 7 0 0 41 31 29

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 63 22 8 3 2 1 2 87 5 260
2018 SG-03 60 20 7 7 0 0 7 86 7 15
2018 SG-04 68 18 8 2 1 1 2 88 3 170
2018 SG-05 58 25 5 8 3 3 0 85 10 40
2018 SG-06 44 40 16 0 0 0 0 84 0 25
2017 SG 62 21 9 3 1 0 3 87 4 285
2017 SG-04 64 21 8 1 1 0 4 89 3 205
2017 SG-05 55 25 13 8 0 0 0 80 8 40
2017 SG-06 55 28 14 3 0 0 0 83 3 29

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 74 13 5 1 2 2 5 93 2 263
2018 SG-03 71 12 0 6 0 0 12 93 7 17
2018 SG-04 73 12 6 0 1 2 5 92 1 170
2018 SG-05 73 12 2 2 5 0 5 90 8 41
2018 SG-06 80 20 0 0 0 0 0 100 0 25

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 81 8 3 1 2 1 3 94 3 261
2018 SG-03 81 6 0 0 0 0 13 100 0 16
2018 SG-04 84 6 3 1 2 2 2 94 3 170
2018 SG-05 70 13 5 0 5 0 8 89 5 40
2018 SG-06 76 20 0 0 4 0 0 96 4 25
2017 SG 79 8 3 4 1 1 3 91 5 286
2017 SG-04 80 6 3 3 1 1 4 92 4 205
2017 SG-05 73 10 5 10 0 0 3 85 10 40
2017 SG-06 76 17 3 3 0 0 0 93 3 29

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 73 17 6 1 0 0 2 92 2 263
2018 SG-03 76 12 6 0 0 0 6 94 0 17
2018 SG-04 80 14 4 1 0 0 1 95 1 171
2018 SG-05 63 20 10 2 2 0 2 85 5 41
2018 SG-06 38 46 17 0 0 0 0 83 0 24
2017 SG 76 16 3 1 0 1 3 96 1 286
2017 SG-04 80 12 3 0 0 1 3 96 1 205
2017 SG-05 68 20 5 3 0 0 5 92 3 40
2017 SG-06 62 34 0 0 0 0 3 100 0 29

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 72 14 6 2 4 0 2 88 6 263
2018 SG-03 88 6 0 0 0 0 6 100 0 17
2018 SG-04 73 15 5 2 4 0 1 89 5 170
2018 SG-05 64 10 12 2 10 0 2 76 12 42
2018 SG-06 63 21 8 8 0 0 0 83 8 24
2017 SG 70 14 6 6 2 1 2 87 8 285
2017 SG-04 71 13 6 4 2 1 2 87 7 204
2017 SG-05 65 15 3 15 0 0 3 82 15 40
2017 SG-06 72 17 7 3 0 0 0 90 3 29

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 55 10 3 1 0 0 31 94 2 259
2018 SG-03 81 0 0 0 0 0 19 100 0 16
2018 SG-04 56 6 0 0 0 1 38 100 0 168
2018 SG-05 63 7 0 0 0 0 29 100 0 41
2018 SG-06 13 50 25 8 4 0 0 63 13 24
2017 SG 53 4 3 1 0 1 38 92 2 286
2017 SG-04 57 1 0 0 0 1 41 99 0 205
2017 SG-05 53 3 0 0 0 0 45 100 0 40
2017 SG-06 34 21 31 10 0 0 3 57 11 29

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 69 20 4 2 0 0 5 94 2 261
2018 SG-03 82 6 6 0 0 0 6 94 0 17
2018 SG-04 72 15 5 1 0 0 6 93 1 170
2018 SG-05 76 19 0 2 0 0 2 98 2 42
2018 SG-06 41 55 0 5 0 0 0 95 5 22
2017 SG 67 22 4 0 0 1 7 96 0 283
2017 SG-04 68 20 3 0 0 1 7 96 1 203
2017 SG-05 65 25 3 0 0 0 8 97 0 40
2017 SG-06 61 25 7 0 0 0 7 92 0 28

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 75 19 2 0 1 1 2 97 1 264
2018 SG-03 82 12 0 0 0 0 6 100 0 17
2018 SG-04 74 19 2 0 1 2 1 96 1 171
2018 SG-05 74 24 0 0 0 0 2 100 0 42
2018 SG-06 83 13 4 0 0 0 0 96 0 24
2017 SG 68 19 5 2 1 1 4 92 3 286
2017 SG-04 64 20 5 2 1 1 6 91 4 205
2017 SG-05 78 13 10 0 0 0 0 90 0 40
2017 SG-06 79 17 3 0 0 0 0 97 0 29

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 55 26 15 1 2 0 1 82 3 263
2018 SG-03 29 35 35 0 0 0 0 65 0 17
2018 SG-04 56 26 12 1 2 0 2 84 4 170
2018 SG-05 60 24 14 2 0 0 0 83 2 42
2018 SG-06 54 29 17 0 0 0 0 83 0 24
2017 SG 55 27 11 2 1 1 3 85 3 286
2017 SG-04 52 29 12 1 1 1 4 86 2 205
2017 SG-05 58 28 5 3 5 0 3 87 8 40
2017 SG-06 69 14 14 3 0 0 0 83 3 29

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 20 33 32 12 3 0 0 53 15 266
2018 SG-03 29 53 18 0 0 0 0 82 0 17
2018 SG-04 19 33 33 11 3 0 0 52 15 172
2018 SG-05 19 26 33 14 7 0 0 45 21 42
2018 SG-06 8 36 44 12 0 0 0 44 12 25
2017 SG 18 36 31 12 4 0 0 53 16 284
2017 SG-04 17 39 28 12 4 0 0 57 16 203
2017 SG-05 15 35 38 10 3 0 0 50 13 40
2017 SG-06 17 17 48 17 0 0 0 34 17 29

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 4 15 35 31 16 0 0 46 19 262
2018 SG-03 0 6 41 29 24 0 0 53 6 17
2018 SG-04 4 15 33 32 16 0 0 48 19 169
2018 SG-05 7 19 29 33 12 0 0 45 26 42
2018 SG-06 0 13 58 17 13 0 0 29 13 24
2017 SG 3 13 38 30 14 0 1 45 17 286
2017 SG-04 3 13 37 31 16 0 1 47 16 205
2017 SG-05 5 10 40 35 10 0 0 45 15 40
2017 SG-06 0 24 48 21 7 0 0 28 24 29
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 38 33 14 7 5 3 0 40 60 266
2018 SG-03 47 24 12 6 12 0 0 47 53 17
2018 SG-04 42 32 11 6 4 4 1 44 56 173
2018 SG-05 20 41 24 12 2 0 0 20 80 41
2018 SG-06 32 36 16 4 12 0 0 32 68 25
2017 SG 27 30 17 9 8 8 0 30 70 286
2017 SG-04 31 29 16 8 8 9 0 34 66 205
2017 SG-05 15 33 25 15 3 10 0 17 83 40
2017 SG-06 14 34 21 14 14 3 0 14 86 29

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 SG 15 156
2018 SG-04 14 92
2018 SG-05 12 33
2018 SG-06 12 17
2017 SG 13 184
2017 SG-04 13 124
2017 SG-05 7 30
2017 SG-06 17 24

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 SG 24 156
2018 SG-04 26 92
2018 SG-05 18 33
2018 SG-06 12 17
2017 SG 22 184
2017 SG-04 25 124
2017 SG-05 17 30
2017 SG-06 17 24

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 SG 24 156
2018 SG-04 22 92
2018 SG-05 30 33
2018 SG-06 24 17
2017 SG 22 184
2017 SG-04 23 124
2017 SG-05 23 30
2017 SG-06 21 24

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 SG 35 156
2018 SG-04 24 92
2018 SG-05 55 33
2018 SG-06 65 17
2017 SG 36 184
2017 SG-04 25 124
2017 SG-05 57 30
2017 SG-06 63 24

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 SG 10 156
2018 SG-04 11 92
2018 SG-05 12 33
2018 SG-06 6 17
2017 SG 7 184
2017 SG-04 6 124
2017 SG-05 10 30
2017 SG-06 4 24

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 SG 22 156
2018 SG-04 26 92
2018 SG-05 9 33
2018 SG-06 35 17

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 SG 30 156
2018 SG-04 32 92
2018 SG-05 15 33
2018 SG-06 35 17
2017 SG 50 184
2017 SG-04 49 124
2017 SG-05 47 30
2017 SG-06 58 24

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 SG 9 57 14 9 1 10 151
2018 SG-04 10 59 15 8 1 7 87
2018 SG-05 9 55 15 9 3 9 33
2018 SG-06 0 71 6 12 0 12 17
2017 SG 8 57 22 6 1 7 181
2017 SG-04 7 56 21 6 2 8 121
2017 SG-05 10 63 20 3 0 3 30
2017 SG-06 4 63 25 0 0 8 24

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 SG 54 46 156
2018 SG-04 58 42 92
2018 SG-05 42 58 33
2018 SG-06 53 47 17

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 46 15 10 9 6 1 12 71 17 267
2018 SG-03 29 18 18 12 0 0 24 62 15 17
2018 SG-04 49 15 8 8 5 1 13 75 16 173
2018 SG-05 45 10 21 10 10 0 5 58 20 42
2018 SG-06 44 12 8 16 4 0 16 67 24 25

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 17 21 20 13 21 3 6 42 37 155
2018 SG-04 15 23 22 8 22 2 8 43 33 91
2018 SG-05 27 15 12 21 15 3 6 47 40 33
2018 SG-06 0 29 29 24 12 6 0 31 38 17
2017 SG 15 21 17 10 24 3 10 41 40 184
2017 SG-04 17 25 14 10 21 2 10 48 36 124
2017 SG-05 13 17 23 7 27 3 10 35 38 30
2017 SG-06 8 8 21 13 38 4 8 19 57 24

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 SG 8 11 13 17 41 5 4 21 64 156
2018 SG-04 9 13 13 16 38 5 5 24 61 92
2018 SG-05 9 9 15 18 39 6 3 20 63 33
2018 SG-06 0 12 18 18 47 6 0 13 69 17
2017 SG 3 9 13 14 43 4 14 15 70 184
2017 SG-04 5 10 12 17 37 5 15 18 67 124
2017 SG-05 0 13 10 13 47 3 13 16 72 30
2017 SG-06 0 0 17 4 63 4 13 0 80 24
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