2018 Public Service Employee Survey Results by Theme for Innovation, Science and Economic Development Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 24 49 9 10 8 0 0 73 18 145
2018 IS-03 24 64 0 8 4 0 0 88 12 25
2018 IS-04 27 49 9 13 2 0 0 76 16 45
2018 IS-05 20 37 20 13 10 0 0 57 23 30
2018 IS-06 19 54 4 8 15 0 0 73 23 26
2017 IS 34 37 12 12 4 0 0 72 16 124
2017 IS-02 35 22 22 14 7 0 0 57 22 14
2017 IS-03 40 33 14 13 0 0 0 73 13 30
2017 IS-04 31 49 14 3 3 0 0 80 6 35
2017 IS-05 24 52 8 8 7 0 0 76 15 25
2017 IS-06 46 18 0 30 6 0 0 64 36 17
2014 IS 36 38 9 13 4 0 0 74 17 132
2014 IS-02 36 36 14 14 0 0 0 71 14 14
2014 IS-03 16 63 5 11 5 0 0 79 16 19
2014 IS-04 39 30 9 20 2 0 0 70 22 46
2014 IS-05 45 32 6 6 10 0 0 77 16 31
2014 IS-06 42 37 16 5 0 0 0 79 5 19
2011 IS 31 41 12 9 7 0 0 72 16 137
2011 IS-03 34 38 6 16 6 0 0 72 22 32
2011 IS-04 28 40 17 11 4 0 0 68 15 47
2011 IS-05 37 37 11 4 11 0 0 74 15 27
2011 IS-06 22 56 6 6 11 0 0 78 17 18
2008 IS 23 47 18 5 7 0 0 70 12 125
2008 IS-02 8 62 15 8 8 0 0 69 15 13
2008 IS-03 36 32 18 7 7 0 0 68 14 28
2008 IS-04 23 55 15 8 0 0 0 78 8 40
2008 IS-05 24 41 24 0 12 0 0 65 12 17
2008 IS-06 18 55 14 0 14 0 0 73 14 22

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 30 39 10 10 10 1 0 69 21 145
2018 IS-03 28 52 4 4 12 0 0 80 16 25
2018 IS-04 36 44 9 7 4 0 0 80 11 45
2018 IS-05 30 30 13 7 17 3 0 62 24 30
2018 IS-06 27 31 12 19 12 0 0 58 31 26
2017 IS 29 35 14 16 6 0 0 64 22 124
2017 IS-02 28 36 7 22 7 0 0 64 29 14
2017 IS-03 33 27 20 20 0 0 0 60 20 30
2017 IS-04 34 43 9 6 9 0 0 77 15 35
2017 IS-05 12 40 20 20 8 0 0 52 28 25
2017 IS-06 40 30 6 18 6 0 0 70 24 17

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 36 43 11 5 6 0 0 78 10 143
2018 IS-03 32 48 8 8 4 0 0 80 12 25
2018 IS-04 40 44 12 5 0 0 0 84 5 43
2018 IS-05 33 40 10 3 13 0 0 73 17 30
2018 IS-06 38 38 8 8 8 0 0 77 15 26
2017 IS 41 40 11 6 2 0 0 81 8 122
2017 IS-02 50 22 14 7 7 0 0 71 14 14
2017 IS-03 48 38 11 3 0 0 0 86 3 29
2017 IS-04 43 40 12 3 3 0 0 83 6 35
2017 IS-05 29 50 13 8 0 0 0 80 8 24
2017 IS-06 40 42 6 6 6 0 0 82 12 17
2014 IS 55 27 12 5 2 0 0 82 6 132
2014 IS-02 57 21 21 0 0 0 0 79 0 14
2014 IS-03 47 42 5 5 0 0 0 89 5 19
2014 IS-04 63 22 11 2 2 0 0 85 4 46
2014 IS-05 48 23 16 10 3 0 0 71 13 31
2014 IS-06 58 32 5 5 0 0 0 89 5 19
2011 IS 47 36 7 7 4 0 0 83 10 136
2011 IS-03 44 34 3 13 6 0 0 78 19 32
2011 IS-04 41 48 4 4 2 0 0 89 7 46
2011 IS-05 41 33 15 7 4 0 0 74 11 27
2011 IS-06 61 28 6 0 6 0 0 89 6 18

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 31 42 12 8 7 0 0 73 14 145
2018 IS-03 32 48 8 4 8 0 0 80 12 25
2018 IS-04 38 36 16 9 2 0 0 73 11 45
2018 IS-05 27 37 17 7 13 0 0 63 20 30
2018 IS-06 23 50 4 15 8 0 0 73 23 26
2017 IS 39 34 13 11 3 0 0 72 15 123
2017 IS-02 42 36 14 7 0 0 0 78 7 14
2017 IS-03 43 27 20 10 0 0 0 70 10 30
2017 IS-04 43 31 15 9 3 0 0 74 12 35
2017 IS-05 21 55 4 13 8 0 0 75 20 24
2017 IS-06 46 18 12 18 6 0 0 64 24 17
2014 IS 39 36 15 6 3 0 0 76 9 132
2014 IS-02 36 50 7 7 0 0 0 86 7 14
2014 IS-03 37 42 5 11 5 0 0 79 16 19
2014 IS-04 37 41 13 9 0 0 0 78 9 46
2014 IS-05 42 26 23 0 10 0 0 68 10 31
2014 IS-06 53 21 21 5 0 0 0 74 5 19
2011 IS 40 42 7 7 4 0 0 82 10 137
2011 IS-03 41 38 13 6 3 0 0 78 9 32
2011 IS-04 43 40 9 6 2 0 0 83 9 47
2011 IS-05 48 37 0 7 7 0 0 85 15 27
2011 IS-06 33 50 0 11 6 0 0 83 17 18
2008 IS 31 47 11 5 6 0 0 78 10 125
2008 IS-02 31 54 8 0 8 0 0 85 8 13
2008 IS-03 36 39 14 7 4 0 0 75 11 28
2008 IS-04 30 50 13 8 0 0 0 80 8 40
2008 IS-05 35 47 6 6 6 0 0 82 12 17
2008 IS-06 27 55 5 0 14 0 0 82 14 22

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 30 37 15 9 8 1 0 68 17 141
2018 IS-03 32 40 12 4 12 0 0 72 16 25
2018 IS-04 45 23 20 7 5 0 0 68 11 44
2018 IS-05 17 41 14 10 14 3 0 61 25 29
2018 IS-06 15 50 19 15 0 0 0 65 15 26
2017 IS 29 32 20 11 6 1 0 62 18 124
2017 IS-02 29 35 22 7 7 0 0 64 14 14
2017 IS-03 30 41 16 3 7 3 0 73 10 30
2017 IS-04 37 31 12 15 6 0 0 68 20 35
2017 IS-05 16 27 32 16 8 0 0 44 24 25
2017 IS-06 34 18 30 18 0 0 0 52 18 17
2014 IS 33 42 14 10 2 0 0 74 12 132
2014 IS-02 29 50 0 14 7 0 0 79 21 14
2014 IS-03 32 47 5 16 0 0 0 79 16 19
2014 IS-04 30 41 17 11 0 0 0 72 11 46
2014 IS-05 29 42 23 0 6 0 0 71 6 31
2014 IS-06 53 26 5 16 0 0 0 79 16 19
2011 IS 33 36 16 9 6 0 0 69 15 137
2011 IS-03 31 44 16 6 3 0 0 75 9 32
2011 IS-04 30 38 19 11 2 0 0 68 13 47
2011 IS-05 37 22 22 15 4 0 0 59 19 27
2011 IS-06 22 44 11 6 17 0 0 67 22 18

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 30 37 14 13 5 1 0 68 18 143
2018 IS-03 20 56 4 16 4 0 0 76 20 25
2018 IS-04 42 26 23 5 2 2 0 69 7 43
2018 IS-05 23 37 13 17 7 3 0 62 24 30
2018 IS-06 19 46 15 15 4 0 0 65 19 26
2017 IS 32 30 19 15 5 0 0 62 19 124
2017 IS-02 22 35 22 14 7 0 0 57 22 14
2017 IS-03 40 27 24 3 7 0 0 66 10 30
2017 IS-04 37 34 9 17 3 0 0 71 20 35
2017 IS-05 16 28 36 16 4 0 0 44 20 25
2017 IS-06 40 24 6 30 0 0 0 64 30 17
2014 IS 34 39 14 11 2 0 0 73 13 132
2014 IS-02 29 43 7 14 7 0 0 71 21 14
2014 IS-03 32 47 16 5 0 0 0 79 5 19
2014 IS-04 30 37 20 13 0 0 0 67 13 46
2014 IS-05 35 39 13 6 6 0 0 74 13 31
2014 IS-06 53 26 5 16 0 0 0 79 16 19
2011 IS 29 45 11 10 5 0 0 74 15 137
2011 IS-03 31 47 9 9 3 0 0 78 13 32
2011 IS-04 28 47 13 11 2 0 0 74 13 47
2011 IS-05 33 37 15 11 4 0 0 70 15 27
2011 IS-06 22 44 6 11 17 0 0 67 28 18
2008 IS 28 38 16 9 8 1 0 67 17 125
2008 IS-02 31 31 15 8 15 0 0 62 23 13
2008 IS-03 39 39 11 4 4 4 0 81 7 28
2008 IS-04 18 58 10 13 3 0 0 75 15 40
2008 IS-05 35 12 41 6 6 0 0 47 12 17
2008 IS-06 27 32 14 14 14 0 0 59 27 22

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 26 19 23 17 11 3 0 47 29 144
2018 IS-03 24 28 32 4 12 0 0 52 16 25
2018 IS-04 36 11 20 25 7 0 0 48 32 44
2018 IS-05 17 23 20 20 13 7 0 43 36 30
2018 IS-06 19 15 27 15 15 8 0 38 33 26
2017 IS 27 19 21 15 11 6 1 50 28 124
2017 IS-02 35 7 14 14 22 7 0 46 39 14
2017 IS-03 33 16 20 7 10 14 0 57 19 30
2017 IS-04 28 26 26 15 6 0 0 54 20 35
2017 IS-05 16 20 20 15 16 8 4 41 36 25
2017 IS-06 28 18 18 30 6 0 0 46 36 17
2014 IS 28 24 21 11 9 7 0 56 21 132
2014 IS-02 36 7 21 0 21 14 0 50 25 14
2014 IS-03 26 37 32 0 0 5 0 67 0 19
2014 IS-04 28 22 22 15 9 4 0 52 25 46
2014 IS-05 29 26 16 13 13 3 0 57 27 31
2014 IS-06 26 26 16 11 5 16 0 63 19 19
2011 IS 25 23 19 16 13 4 0 50 30 137
2011 IS-03 22 34 13 13 19 0 0 56 31 32
2011 IS-04 21 19 30 15 11 4 0 42 27 47
2011 IS-05 33 22 15 11 11 7 0 60 24 27
2011 IS-06 17 22 11 28 22 0 0 39 50 18
2008 IS 18 26 25 14 15 3 0 45 30 125
2008 IS-02 15 23 23 8 31 0 0 38 38 13
2008 IS-03 18 39 21 11 7 4 0 59 19 28
2008 IS-04 18 25 30 20 5 3 0 44 26 40
2008 IS-05 29 24 18 0 18 12 0 60 20 17
2008 IS-06 9 18 27 18 27 0 0 27 45 22
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 44 26 12 8 6 3 1 73 14 144
2018 IS-03 48 28 8 12 4 0 0 76 16 25
2018 IS-04 49 29 13 7 2 0 0 78 9 45
2018 IS-05 47 23 3 13 3 10 0 78 19 30
2018 IS-06 40 24 16 4 12 4 0 67 17 25
2017 IS 47 27 12 8 1 4 1 78 9 124
2017 IS-02 58 35 7 0 0 0 0 93 0 14
2017 IS-03 53 24 7 7 3 7 0 82 11 30
2017 IS-04 57 23 6 12 0 3 0 82 12 35
2017 IS-05 20 40 16 12 0 8 4 68 14 25
2017 IS-06 46 24 30 0 0 0 0 70 0 17
2014 IS 48 32 13 4 3 0 0 80 7 132
2014 IS-02 43 36 7 7 7 0 0 79 14 14
2014 IS-03 47 42 11 0 0 0 0 89 0 19
2014 IS-04 50 33 13 2 2 0 0 83 4 46
2014 IS-05 48 26 16 3 6 0 0 74 10 31
2014 IS-06 53 21 16 11 0 0 0 74 11 19
2011 IS 44 30 12 7 4 3 0 76 12 135
2011 IS-03 48 39 10 0 0 3 0 90 0 31
2011 IS-04 40 34 11 6 6 2 0 76 13 47
2011 IS-05 52 19 11 11 4 4 0 73 15 27
2011 IS-06 24 41 18 12 6 0 0 65 18 17
2008 IS 36 34 13 4 11 1 1 72 15 125
2008 IS-02 31 31 15 0 15 8 0 67 17 13
2008 IS-03 36 39 7 4 11 0 4 78 15 28
2008 IS-04 33 33 18 5 13 0 0 65 18 40
2008 IS-05 53 35 6 0 6 0 0 88 6 17
2008 IS-06 41 36 14 5 5 0 0 77 9 22

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 44 28 11 7 7 3 0 74 14 144
2018 IS-03 48 36 8 4 4 0 0 84 8 25
2018 IS-04 53 20 11 9 7 0 0 73 16 45
2018 IS-05 50 23 10 3 7 7 0 79 11 30
2018 IS-06 36 32 4 12 12 4 0 71 25 25
2017 IS 50 24 15 9 2 0 0 74 11 124
2017 IS-02 57 29 7 7 0 0 0 86 7 14
2017 IS-03 60 16 17 3 3 0 0 76 7 30
2017 IS-04 51 23 15 12 0 0 0 74 12 35
2017 IS-05 32 36 8 16 8 0 0 68 24 25
2017 IS-06 52 24 24 0 0 0 0 76 0 17
2014 IS 45 34 7 8 6 0 0 79 14 132
2014 IS-02 43 43 0 0 14 0 0 86 14 14
2014 IS-03 32 58 11 0 0 0 0 89 0 19
2014 IS-04 50 30 7 9 4 0 0 80 13 46
2014 IS-05 45 16 13 16 10 0 0 61 26 31
2014 IS-06 47 37 0 11 5 0 0 84 16 19
2011 IS 46 33 7 10 3 0 0 79 13 136
2011 IS-03 58 32 3 6 0 0 0 90 6 31
2011 IS-04 32 36 13 13 6 0 0 68 19 47
2011 IS-05 52 30 7 11 0 0 0 81 11 27
2011 IS-06 44 44 0 6 6 0 0 89 11 18
2008 IS 34 33 16 6 11 0 0 67 17 125
2008 IS-02 38 31 23 0 8 0 0 69 8 13
2008 IS-03 32 29 18 11 11 0 0 61 21 28
2008 IS-04 30 38 15 5 13 0 0 68 18 40
2008 IS-05 53 29 12 0 6 0 0 82 6 17
2008 IS-06 36 32 14 9 9 0 0 68 18 22

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 50 25 12 8 4 1 0 76 13 144
2018 IS-03 52 24 12 8 4 0 0 76 12 25
2018 IS-04 58 18 11 11 2 0 0 76 13 45
2018 IS-05 47 33 7 3 7 3 0 83 10 30
2018 IS-06 48 24 20 8 0 0 0 72 8 25
2017 IS 47 30 11 7 4 0 0 77 11 124
2017 IS-02 42 36 7 7 7 0 0 78 14 14
2017 IS-03 60 24 10 7 0 0 0 84 7 30
2017 IS-04 43 34 12 12 0 0 0 77 12 35
2017 IS-05 36 36 12 0 16 0 0 72 16 25
2017 IS-06 58 18 18 6 0 0 0 76 6 17
2014 IS 44 36 10 7 3 1 0 80 10 132
2014 IS-02 43 36 7 7 7 0 0 79 14 14
2014 IS-03 53 26 16 5 0 0 0 79 5 19
2014 IS-04 46 35 9 9 2 0 0 80 11 46
2014 IS-05 39 35 10 10 6 0 0 74 16 31
2014 IS-06 47 37 11 0 0 5 0 89 0 19

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 32 32 17 6 9 4 0 67 15 145
2018 IS-03 28 28 20 0 12 12 0 64 14 25
2018 IS-04 36 33 16 7 4 4 0 72 12 45
2018 IS-05 33 33 10 10 10 3 0 69 21 30
2018 IS-06 23 35 27 8 8 0 0 58 15 26
2017 IS 27 30 18 6 9 10 1 64 16 124
2017 IS-02 29 14 22 0 14 21 0 55 18 14
2017 IS-03 27 43 11 7 7 7 0 75 14 30
2017 IS-04 25 31 15 6 6 14 3 68 14 35
2017 IS-05 20 23 32 8 8 8 0 47 18 25
2017 IS-06 36 28 18 0 18 0 0 64 18 17
2014 IS 26 36 14 9 2 12 0 71 13 132
2014 IS-02 7 36 7 7 7 36 0 67 22 14
2014 IS-03 32 26 16 11 0 16 0 69 13 19
2014 IS-04 24 39 17 9 0 11 0 71 10 46
2014 IS-05 32 26 19 13 6 3 0 60 20 31
2014 IS-06 32 47 5 5 0 11 0 88 6 19
2011 IS 23 33 15 10 7 12 1 64 19 137
2011 IS-03 19 31 25 13 3 9 0 55 17 32
2011 IS-04 26 30 11 9 4 21 0 70 16 47
2011 IS-05 19 37 11 15 7 7 4 63 25 27
2011 IS-06 28 39 6 6 17 6 0 71 24 18

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 28 27 19 12 13 1 0 55 25 145
2018 IS-03 16 44 12 12 16 0 0 60 28 25
2018 IS-04 31 24 29 7 7 2 0 57 14 45
2018 IS-05 23 33 10 17 13 3 0 59 31 30
2018 IS-06 27 15 27 15 15 0 0 42 31 26
2017 IS 24 34 20 8 10 2 1 60 18 124
2017 IS-02 14 36 22 0 22 6 0 54 23 14
2017 IS-03 24 36 27 3 3 7 0 64 7 30
2017 IS-04 28 34 20 6 9 0 3 64 15 35
2017 IS-05 24 28 20 12 16 0 0 52 28 25
2017 IS-06 30 34 12 24 0 0 0 64 24 17
2014 IS 23 40 14 12 2 8 1 69 15 132
2014 IS-02 7 36 7 7 7 29 7 67 22 14
2014 IS-03 26 37 16 5 0 16 0 75 6 19
2014 IS-04 20 46 22 9 0 4 0 68 9 46
2014 IS-05 29 26 16 23 3 3 0 57 27 31
2014 IS-06 32 47 0 16 0 5 0 83 17 19
2011 IS 20 31 19 14 11 5 0 54 26 137
2011 IS-03 22 19 28 13 13 6 0 43 27 32
2011 IS-04 23 32 15 13 6 11 0 62 21 47
2011 IS-05 15 33 22 19 11 0 0 48 30 27
2011 IS-06 11 44 6 17 22 0 0 56 39 18
2008 IS 21 35 16 13 10 4 1 59 24 124
2008 IS-02 23 23 23 15 15 0 0 46 31 13
2008 IS-03 33 30 19 7 4 4 4 68 12 27
2008 IS-04 13 38 20 10 13 8 0 54 24 40
2008 IS-05 24 29 12 24 6 6 0 56 31 17
2008 IS-06 23 45 9 14 9 0 0 68 23 22

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 22 28 19 14 13 4 0 52 28 144
2018 IS-03 4 36 20 16 16 8 0 43 35 25
2018 IS-04 24 31 18 11 9 7 0 60 21 45
2018 IS-05 27 20 23 13 13 3 0 48 28 30
2018 IS-06 23 27 23 12 15 0 0 50 27 26
2017 IS 15 24 23 20 12 4 1 41 34 124
2017 IS-02 14 14 14 22 22 14 0 33 50 14
2017 IS-03 13 24 20 23 13 7 0 40 39 30
2017 IS-04 14 26 28 23 6 0 3 41 30 35
2017 IS-05 16 27 16 20 16 4 0 45 38 25
2017 IS-06 24 16 42 12 6 0 0 40 18 17
2014 IS 13 35 23 16 1 12 1 55 19 132
2014 IS-02 7 14 29 7 0 36 7 38 13 14
2014 IS-03 11 47 21 5 0 16 0 69 6 19
2014 IS-04 11 30 26 22 0 11 0 46 24 46
2014 IS-05 16 26 29 19 3 6 0 45 24 31
2014 IS-06 21 53 5 16 0 5 0 78 17 19
2011 IS 9 32 18 20 8 12 1 48 32 137
2011 IS-03 6 31 19 19 6 19 0 46 31 32
2011 IS-04 6 32 21 17 4 17 2 47 26 47
2011 IS-05 7 30 19 26 11 7 0 40 40 27
2011 IS-06 17 33 6 22 22 0 0 50 44 18
2008 IS 12 32 22 14 14 7 0 47 29 125
2008 IS-02 8 31 23 15 15 8 0 42 33 13
2008 IS-03 18 36 18 11 7 11 0 60 20 28
2008 IS-04 3 30 30 13 18 8 0 35 32 40
2008 IS-05 24 12 18 24 12 12 0 40 40 17
2008 IS-06 14 50 14 9 14 0 0 64 23 22

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 19 33 14 17 14 1 0 53 32 145
2018 IS-03 8 36 12 20 20 4 0 46 42 25
2018 IS-04 22 33 13 18 13 0 0 56 31 45
2018 IS-05 23 30 13 17 13 3 0 55 31 30
2018 IS-06 19 42 12 12 15 0 0 62 27 26
2017 IS 15 35 18 20 10 2 1 52 30 124
2017 IS-02 14 14 22 29 14 6 0 31 46 14
2017 IS-03 7 44 26 16 3 3 0 52 20 30
2017 IS-04 22 29 14 20 9 3 3 55 31 35
2017 IS-05 12 36 12 24 16 0 0 48 40 25
2017 IS-06 24 40 18 12 6 0 0 64 18 17
2014 IS 20 38 17 14 6 5 0 61 21 132
2014 IS-02 14 50 7 7 7 14 0 75 17 14
2014 IS-03 16 42 11 21 0 11 0 65 24 19
2014 IS-04 20 37 22 13 7 2 0 58 20 46
2014 IS-05 16 26 23 23 10 3 0 43 33 31
2014 IS-06 42 37 11 5 5 0 0 79 11 19
2011 IS 9 37 17 20 14 4 0 48 35 137
2011 IS-03 9 47 19 13 6 6 0 60 20 32
2011 IS-04 6 32 13 28 15 6 0 41 45 47
2011 IS-05 7 30 19 33 11 0 0 37 44 27
2011 IS-06 6 39 17 6 33 0 0 44 39 18
2008 IS 15 39 15 19 10 2 0 55 30 124
2008 IS-02 15 62 8 15 0 0 0 77 15 13
2008 IS-03 29 29 18 7 14 4 0 59 22 28
2008 IS-04 8 36 18 28 10 0 0 44 38 39
2008 IS-05 12 35 18 24 6 6 0 50 31 17
2008 IS-06 14 50 9 18 9 0 0 64 27 22
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 32 33 18 9 8 1 0 65 17 145
2018 IS-03 40 36 4 12 8 0 0 76 20 25
2018 IS-04 42 29 27 2 0 0 0 71 2 45
2018 IS-05 30 30 13 7 17 3 0 62 24 30
2018 IS-06 8 42 19 19 12 0 0 50 31 26
2017 IS 25 36 18 15 5 1 0 62 20 124
2017 IS-02 21 36 14 14 7 7 0 61 23 14
2017 IS-03 30 43 16 11 0 0 0 73 11 30
2017 IS-04 28 43 17 6 6 0 0 71 12 35
2017 IS-05 12 32 16 28 12 0 0 44 40 25
2017 IS-06 34 24 24 18 0 0 0 58 18 17
2014 IS 28 36 17 13 6 0 0 64 19 132
2014 IS-02 57 14 14 0 14 0 0 71 14 14
2014 IS-03 26 42 16 11 5 0 0 68 16 19
2014 IS-04 20 41 17 17 4 0 0 61 22 46
2014 IS-05 26 35 16 16 6 0 0 61 23 31
2014 IS-06 37 32 26 5 0 0 0 68 5 19
2011 IS 23 45 14 11 7 0 1 68 18 137
2011 IS-03 34 41 6 16 3 0 0 75 19 32
2011 IS-04 11 60 15 9 6 0 0 70 15 47
2011 IS-05 26 37 22 7 7 0 0 63 15 27
2011 IS-06 33 22 17 11 11 0 6 59 24 18

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 25 35 16 12 11 1 0 60 24 145
2018 IS-03 36 24 12 8 20 0 0 60 28 25
2018 IS-04 31 44 11 7 7 0 0 76 13 45
2018 IS-05 20 30 17 13 17 3 0 52 31 30
2018 IS-06 15 31 27 23 4 0 0 46 27 26
2017 IS 23 36 15 20 6 0 1 60 26 124
2017 IS-02 21 29 29 14 0 0 7 53 16 14
2017 IS-03 26 36 17 17 3 0 0 63 20 30
2017 IS-04 28 37 12 15 9 0 0 65 23 35
2017 IS-05 12 32 16 36 4 0 0 44 40 25
2017 IS-06 22 48 0 18 12 0 0 70 30 17

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 9 26 29 8 10 13 5 42 22 143
2018 IS-03 8 32 16 16 16 8 4 45 36 25
2018 IS-04 11 20 36 9 4 9 11 39 17 45
2018 IS-05 3 30 30 3 13 17 3 42 21 30
2018 IS-06 13 29 33 8 8 8 0 45 18 24
2017 IS 9 15 23 14 10 21 8 33 34 122
2017 IS-02 14 7 22 14 14 28 0 30 40 14
2017 IS-03 10 16 20 10 10 30 3 40 30 30
2017 IS-04 11 14 21 15 9 18 12 37 34 34
2017 IS-05 4 16 28 24 4 11 12 26 37 25
2017 IS-06 5 13 32 6 13 19 13 26 28 16
2014 IS 18 19 21 11 11 18 4 47 27 131
2014 IS-02 14 7 14 0 14 43 7 43 29 14
2014 IS-03 11 16 37 0 5 26 5 38 8 19
2014 IS-04 13 20 13 16 11 22 4 45 36 45
2014 IS-05 26 10 23 16 16 6 3 39 36 31
2014 IS-06 26 32 26 11 5 0 0 58 16 19

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 44 30 10 13 3 1 0 74 16 144
2018 IS-03 56 20 4 12 8 0 0 76 20 25
2018 IS-04 47 36 2 16 0 0 0 82 16 45
2018 IS-05 43 23 13 13 3 3 0 69 17 30
2018 IS-06 28 32 20 12 8 0 0 60 20 25
2017 IS 41 30 12 9 7 0 1 72 16 124
2017 IS-02 35 29 14 14 7 0 0 64 22 14
2017 IS-03 57 26 7 11 0 0 0 83 11 30
2017 IS-04 40 31 17 9 3 0 0 71 12 35
2017 IS-05 28 32 12 4 20 0 4 62 25 25
2017 IS-06 40 36 12 6 6 0 0 76 12 17
2014 IS 43 33 13 5 5 0 1 77 10 132
2014 IS-02 36 50 0 0 14 0 0 86 14 14
2014 IS-03 37 37 21 0 0 0 5 78 0 19
2014 IS-04 48 26 17 7 2 0 0 74 9 46
2014 IS-05 45 19 16 10 10 0 0 65 19 31
2014 IS-06 47 47 0 5 0 0 0 95 5 19
2011 IS 39 35 11 8 6 0 1 75 14 136
2011 IS-03 48 35 10 0 3 0 3 87 3 31
2011 IS-04 26 47 11 9 9 0 0 72 17 47
2011 IS-05 44 37 11 4 4 0 0 81 7 27
2011 IS-06 39 22 17 11 11 0 0 61 22 18
2008 IS 30 34 16 10 9 1 1 65 19 125
2008 IS-02 31 31 23 0 15 0 0 62 15 13
2008 IS-03 36 25 14 14 7 0 4 63 22 28
2008 IS-04 30 33 15 13 10 0 0 63 23 40
2008 IS-05 29 53 6 0 6 6 0 88 6 17
2008 IS-06 32 36 18 9 5 0 0 68 14 22

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 21 32 21 12 3 0 12 60 17 34
2018 IS-06 24 33 19 14 0 0 10 63 16 21
2017 IS 14 31 17 10 7 10 10 57 21 29
2017 IS-06 14 34 27 7 0 12 7 58 8 15
2014 IS 37 31 11 3 6 9 3 77 10 35
2014 IS-05 58 0 8 8 17 8 0 64 27 12
2014 IS-06 28 44 17 0 0 6 6 81 0 18

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 26 40 17 11 3 1 1 68 15 145
2018 IS-03 36 24 24 16 0 0 0 60 16 25
2018 IS-04 33 42 11 7 7 0 0 76 13 45
2018 IS-05 17 47 13 13 7 3 0 66 21 30
2018 IS-06 19 46 23 12 0 0 0 65 12 26
2017 IS 31 40 11 13 5 0 0 71 18 124
2017 IS-02 35 36 22 0 7 0 0 71 7 14
2017 IS-03 37 36 4 20 3 0 0 73 23 30
2017 IS-04 37 38 17 6 3 0 0 74 9 35
2017 IS-05 20 36 12 24 8 0 0 56 32 25
2017 IS-06 22 54 6 12 6 0 0 76 18 17
2014 IS 42 39 11 5 2 0 1 82 7 132
2014 IS-02 50 29 7 0 7 0 7 85 8 14
2014 IS-03 42 42 16 0 0 0 0 84 0 19
2014 IS-04 35 48 11 7 0 0 0 83 7 46
2014 IS-05 48 32 10 6 3 0 0 81 10 31
2014 IS-06 47 37 5 11 0 0 0 84 11 19
2011 IS 31 38 14 8 7 1 2 70 15 136
2011 IS-03 52 26 13 3 3 3 0 80 7 31
2011 IS-04 21 51 11 9 4 0 4 76 13 47
2011 IS-05 37 26 19 11 7 0 0 63 19 27
2011 IS-06 6 39 17 11 22 0 6 47 35 18
2008 IS 36 36 19 3 3 1 2 74 7 125
2008 IS-02 31 54 8 0 0 0 8 92 0 13
2008 IS-03 54 25 18 0 4 0 0 79 4 28
2008 IS-04 43 38 15 3 3 0 0 80 5 40
2008 IS-05 18 41 24 6 6 6 0 63 13 17
2008 IS-06 18 41 32 5 0 0 5 62 5 22

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 42 39 10 8 2 0 0 81 10 145
2018 IS-03 32 44 12 8 4 0 0 76 12 25
2018 IS-04 38 42 13 4 2 0 0 80 7 45
2018 IS-05 40 37 10 13 0 0 0 77 13 30
2018 IS-06 58 31 4 4 4 0 0 88 8 26
2017 IS 48 36 5 8 2 0 0 85 10 124
2017 IS-02 57 22 7 0 14 0 0 78 14 14
2017 IS-03 53 27 7 13 0 0 0 80 13 30
2017 IS-04 40 49 3 9 0 0 0 88 9 35
2017 IS-05 52 32 4 8 3 0 0 85 11 25
2017 IS-06 52 36 6 6 0 0 0 88 6 17
2014 IS 40 39 8 10 3 0 0 79 13 132
2014 IS-02 29 50 0 14 7 0 0 79 21 14
2014 IS-03 42 32 11 16 0 0 0 74 16 19
2014 IS-04 37 39 13 9 2 0 0 76 11 46
2014 IS-05 48 35 6 6 3 0 0 84 10 31
2014 IS-06 47 37 5 5 5 0 0 84 11 19
2011 IS 44 36 12 4 4 0 0 80 8 136
2011 IS-03 29 52 10 6 3 0 0 81 10 31
2011 IS-04 51 30 15 2 2 0 0 81 4 47
2011 IS-05 48 33 7 4 7 0 0 81 11 27
2011 IS-06 56 28 6 6 6 0 0 83 11 18
2008 IS 30 47 10 7 4 1 0 78 11 125
2008 IS-02 0 77 8 8 8 0 0 77 15 13
2008 IS-03 25 50 14 4 7 0 0 75 11 28
2008 IS-04 38 45 5 13 0 0 0 83 13 40
2008 IS-05 29 41 18 6 0 6 0 75 6 17
2008 IS-06 41 36 14 5 5 0 0 77 9 22

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 48 40 4 6 3 0 0 87 9 141
2018 IS-03 36 44 4 8 8 0 0 80 16 25
2018 IS-04 51 40 7 2 0 0 0 91 2 43
2018 IS-05 41 48 3 3 3 0 0 90 7 29
2018 IS-06 62 31 0 4 4 0 0 92 8 26
2017 IS 54 35 8 2 1 0 0 89 3 124
2017 IS-02 50 22 29 0 0 0 0 71 0 14
2017 IS-03 53 37 10 0 0 0 0 90 0 30
2017 IS-04 57 34 6 3 0 0 0 91 3 35
2017 IS-05 52 40 0 8 0 0 0 92 8 25
2017 IS-06 58 30 6 0 6 0 0 88 6 17
2014 IS 47 39 6 5 3 0 0 86 8 132
2014 IS-02 43 36 0 14 7 0 0 79 21 14
2014 IS-03 37 42 11 0 11 0 0 79 11 19
2014 IS-04 43 43 7 4 2 0 0 87 7 46
2014 IS-05 55 39 3 3 0 0 0 94 3 31
2014 IS-06 63 26 5 5 0 0 0 89 5 19
2011 IS 54 32 6 7 2 0 0 85 9 136
2011 IS-03 50 41 3 0 6 0 0 91 6 32
2011 IS-04 54 33 4 9 0 0 0 87 9 46
2011 IS-05 59 26 7 7 0 0 0 85 7 27
2011 IS-06 61 22 6 6 6 0 0 83 11 18
2008 IS 49 40 6 4 2 0 0 89 6 125
2008 IS-02 31 62 0 8 0 0 0 92 8 13
2008 IS-03 50 36 7 4 4 0 0 86 7 28
2008 IS-04 45 53 3 0 0 0 0 98 0 40
2008 IS-05 59 18 18 0 6 0 0 76 6 17
2008 IS-06 55 32 5 9 0 0 0 86 9 22

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 19 39 15 12 10 5 0 61 23 142
2018 IS-03 21 38 17 13 13 0 0 58 25 24
2018 IS-04 24 44 13 7 7 4 0 72 14 45
2018 IS-05 20 33 10 13 13 10 0 59 30 30
2018 IS-06 8 36 24 20 8 4 0 46 29 25
2017 IS 26 29 19 12 7 6 1 59 21 123
2017 IS-02 29 22 14 7 7 14 7 64 18 14
2017 IS-03 35 17 27 10 8 3 0 54 18 29
2017 IS-04 28 31 20 9 9 3 0 61 18 35
2017 IS-05 20 28 12 20 8 11 0 55 32 25
2017 IS-06 11 54 18 18 0 0 0 64 18 17
2014 IS 27 37 15 11 7 3 0 66 18 132
2014 IS-02 14 57 7 7 7 7 0 77 15 14
2014 IS-03 21 53 11 5 5 5 0 78 11 19
2014 IS-04 30 35 17 13 4 0 0 65 17 46
2014 IS-05 32 26 16 13 10 3 0 60 23 31
2014 IS-06 32 32 16 5 11 5 0 67 17 19
2011 IS 21 37 14 17 10 1 1 59 27 136
2011 IS-03 25 34 13 16 13 0 0 59 28 32
2011 IS-04 13 43 13 22 4 2 2 59 27 46
2011 IS-05 22 41 15 11 11 0 0 63 22 27
2011 IS-06 28 22 11 17 22 0 0 50 39 18
2008 IS 23 35 19 11 7 3 1 61 19 124
2008 IS-02 31 31 15 8 8 0 8 67 17 13
2008 IS-03 25 32 14 25 4 0 0 57 29 28
2008 IS-04 28 40 20 5 5 3 0 69 10 40
2008 IS-05 19 38 19 6 6 13 0 64 14 16
2008 IS-06 14 32 23 14 14 5 0 48 29 22

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 19 23 19 18 17 3 0 44 36 145
2018 IS-03 12 36 20 8 24 0 0 48 32 25
2018 IS-04 22 16 22 18 18 4 0 40 37 45
2018 IS-05 20 20 20 27 10 3 0 41 38 30
2018 IS-06 12 35 19 19 15 0 0 46 35 26
2017 IS 20 22 16 18 19 4 2 45 39 124
2017 IS-02 14 14 7 35 22 0 7 31 61 14
2017 IS-03 20 20 16 20 20 3 0 42 41 30
2017 IS-04 15 31 17 12 23 3 0 47 36 35
2017 IS-05 36 8 8 20 20 8 0 48 43 25
2017 IS-06 18 36 24 12 6 5 0 56 19 17
2014 IS 15 27 16 17 19 5 1 45 38 132
2014 IS-02 7 36 7 0 36 14 0 50 42 14
2014 IS-03 16 21 11 37 5 11 0 41 47 19
2014 IS-04 13 26 15 20 22 2 2 41 43 46
2014 IS-05 19 29 19 13 16 3 0 50 30 31
2014 IS-06 21 32 21 16 11 0 0 53 26 19
2011 IS 16 26 13 20 23 0 1 43 44 137
2011 IS-03 13 16 13 28 28 0 3 29 58 32
2011 IS-04 11 36 15 17 21 0 0 47 38 47
2011 IS-05 26 26 15 22 7 0 4 54 31 27
2011 IS-06 22 28 6 11 33 0 0 50 44 18
2008 IS 14 31 17 19 18 1 0 45 38 125
2008 IS-02 0 31 23 38 8 0 0 31 46 13
2008 IS-03 14 32 11 25 14 4 0 48 41 28
2008 IS-04 15 35 20 15 15 0 0 50 30 40
2008 IS-05 18 35 12 12 24 0 0 53 35 17
2008 IS-06 18 23 18 18 23 0 0 41 41 22

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 31 30 18 11 9 1 0 62 20 145
2018 IS-03 28 32 16 12 12 0 0 60 24 25
2018 IS-04 33 36 11 11 9 0 0 69 20 45
2018 IS-05 37 23 17 10 10 3 0 62 21 30
2018 IS-06 31 27 23 12 8 0 0 58 19 26
2017 IS 30 34 15 12 7 0 0 65 20 123
2017 IS-02 21 22 22 14 22 0 0 42 36 14
2017 IS-03 33 41 16 6 3 0 0 74 10 30
2017 IS-04 30 32 12 17 9 0 0 62 26 35
2017 IS-05 34 29 12 17 8 0 0 63 25 24
2017 IS-06 34 42 18 6 0 0 0 76 6 17
2014 IS 26 45 9 14 5 0 0 71 20 132
2014 IS-02 21 50 7 7 14 0 0 71 21 14
2014 IS-03 37 32 11 11 11 0 0 68 21 19
2014 IS-04 20 48 9 20 4 0 0 67 24 46
2014 IS-05 23 52 6 16 3 0 0 74 19 31
2014 IS-06 42 42 11 5 0 0 0 84 5 19
2011 IS 30 36 13 14 6 0 1 67 20 137
2011 IS-03 34 38 13 9 6 0 0 72 16 32
2011 IS-04 13 43 19 17 6 0 2 57 24 47
2011 IS-05 41 26 11 15 7 0 0 67 22 27
2011 IS-06 39 39 0 17 6 0 0 78 22 18

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 32 33 15 11 8 1 0 65 20 143
2018 IS-03 42 29 17 4 8 0 0 71 13 24
2018 IS-04 34 34 16 7 9 0 0 68 16 44
2018 IS-05 30 23 17 17 10 3 0 55 28 30
2018 IS-06 23 38 15 12 12 0 0 62 23 26
2017 IS 34 36 13 12 5 0 0 70 17 123
2017 IS-02 35 36 14 14 0 0 0 71 14 14
2017 IS-03 40 37 10 10 3 0 0 77 13 30
2017 IS-04 33 29 14 17 6 0 0 62 23 35
2017 IS-05 29 41 17 4 8 0 0 71 13 24
2017 IS-06 28 36 12 18 6 0 0 64 24 17
2014 IS 33 33 15 15 4 0 0 66 19 131
2014 IS-02 54 15 15 0 15 0 0 69 15 13
2014 IS-03 37 26 16 16 5 0 0 63 21 19
2014 IS-04 28 39 17 15 0 0 0 67 15 46
2014 IS-05 26 29 16 23 6 0 0 55 29 31
2014 IS-06 42 37 11 11 0 0 0 79 11 19

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 30 34 13 15 8 1 0 64 23 145
2018 IS-03 36 32 8 16 8 0 0 68 24 25
2018 IS-04 33 31 16 16 4 0 0 64 20 45
2018 IS-05 27 30 17 10 13 3 0 59 24 30
2018 IS-06 23 35 12 23 8 0 0 58 31 26
2017 IS 29 36 18 13 4 0 0 65 17 123
2017 IS-02 42 22 14 14 7 0 0 64 22 14
2017 IS-03 26 38 16 20 0 0 0 64 20 30
2017 IS-04 30 38 20 9 3 0 0 68 12 35
2017 IS-05 21 33 21 17 8 0 0 54 25 24
2017 IS-06 28 42 18 6 6 0 0 70 12 17
2014 IS 38 35 17 7 3 0 0 73 10 132
2014 IS-02 36 36 14 0 14 0 0 71 14 14
2014 IS-03 32 47 11 11 0 0 0 79 11 19
2014 IS-04 39 35 17 7 2 0 0 74 9 46
2014 IS-05 35 35 19 6 3 0 0 71 10 31
2014 IS-06 53 11 26 11 0 0 0 63 11 19
2011 IS 39 39 10 8 4 0 0 78 12 137
2011 IS-03 47 31 13 6 3 0 0 78 9 32
2011 IS-04 32 51 6 6 4 0 0 83 11 47
2011 IS-05 33 37 19 11 0 0 0 70 11 27
2011 IS-06 50 22 6 11 11 0 0 72 22 18

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 20 43 19 10 5 3 0 65 16 145
2018 IS-03 28 32 24 4 8 4 0 63 13 25
2018 IS-04 11 53 18 13 2 2 0 66 16 45
2018 IS-05 17 40 27 7 3 7 0 61 11 30
2018 IS-06 27 38 19 12 4 0 0 65 15 26
2017 IS 24 40 19 8 7 3 0 65 15 123
2017 IS-02 36 42 0 7 14 0 0 78 22 14
2017 IS-03 16 44 20 13 3 3 0 63 17 30
2017 IS-04 19 40 23 6 6 6 0 63 12 35
2017 IS-05 28 32 24 8 8 0 0 60 16 25
2017 IS-06 32 38 13 6 6 5 0 73 13 16

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 40 35 9 8 7 1 1 75 15 144
2018 IS-03 68 20 0 8 4 0 0 88 12 25
2018 IS-04 49 27 16 9 0 0 0 76 9 45
2018 IS-05 27 37 10 7 17 3 0 66 24 30
2018 IS-06 12 56 12 12 8 0 0 68 20 25
2017 IS 27 39 12 15 6 0 1 66 21 124
2017 IS-02 14 58 22 0 0 0 7 77 0 14
2017 IS-03 33 43 10 11 3 0 0 76 14 30
2017 IS-04 34 35 8 15 9 0 0 69 23 35
2017 IS-05 24 36 8 24 8 0 0 60 32 25
2017 IS-06 16 36 18 24 6 0 0 52 30 17
2014 IS 47 28 10 11 5 0 0 75 15 132
2014 IS-02 43 29 14 7 7 0 0 71 14 14
2014 IS-03 58 37 0 5 0 0 0 95 5 19
2014 IS-04 52 22 9 11 7 0 0 74 17 46
2014 IS-05 48 26 16 6 3 0 0 74 10 31
2014 IS-06 32 32 5 26 5 0 0 63 32 19
2011 IS 40 36 9 12 2 0 1 77 14 137
2011 IS-03 53 31 9 6 0 0 0 84 6 32
2011 IS-04 36 47 6 6 2 0 2 85 9 47
2011 IS-05 37 33 11 19 0 0 0 70 19 27
2011 IS-06 22 33 11 22 6 0 6 59 29 18

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 34 33 19 10 4 0 0 67 14 144
2018 IS-03 32 40 20 8 0 0 0 72 8 25
2018 IS-04 42 29 18 7 4 0 0 71 11 45
2018 IS-05 27 40 17 10 7 0 0 67 17 30
2018 IS-06 12 35 27 19 8 0 0 46 27 26
2017 IS 32 41 12 11 4 0 0 73 15 124
2017 IS-02 28 65 0 7 0 0 0 93 7 14
2017 IS-03 40 39 14 7 0 0 0 80 7 30
2017 IS-04 46 31 6 9 9 0 0 77 17 35
2017 IS-05 20 52 16 4 8 0 0 72 12 25
2017 IS-06 6 34 24 36 0 0 0 40 36 17
2014 IS 38 40 15 6 1 0 0 78 7 132
2014 IS-02 50 50 0 0 0 0 0 100 0 14
2014 IS-03 58 42 0 0 0 0 0 100 0 19
2014 IS-04 35 33 24 9 0 0 0 67 9 46
2014 IS-05 42 35 16 3 3 0 0 77 6 31
2014 IS-06 5 58 21 16 0 0 0 63 16 19
2011 IS 33 38 21 4 5 0 0 71 9 136
2011 IS-03 47 34 16 0 3 0 0 81 3 32
2011 IS-04 37 37 17 4 4 0 0 74 9 46
2011 IS-05 22 52 19 4 4 0 0 74 7 27
2011 IS-06 6 28 50 11 6 0 0 33 17 18
2008 IS 25 42 20 8 5 0 0 67 13 125
2008 IS-02 15 46 15 0 23 0 0 62 23 13
2008 IS-03 36 39 18 4 4 0 0 75 7 28
2008 IS-04 30 43 20 5 3 0 0 73 8 40
2008 IS-05 29 41 24 6 0 0 0 71 6 17
2008 IS-06 9 55 9 23 5 0 0 64 27 22

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 IS 33 30 37 145
2018 IS-03 40 24 36 25
2018 IS-04 24 38 38 45
2018 IS-05 37 20 43 30
2018 IS-06 42 27 31 26
2017 IS 34 35 31 124
2017 IS-02 36 21 43 14
2017 IS-03 30 41 30 30
2017 IS-04 29 34 37 35
2017 IS-05 44 32 24 25
2017 IS-06 36 48 16 17
2014 IS 33 33 34 132
2014 IS-02 43 43 14 14
2014 IS-03 16 42 42 19
2014 IS-04 28 33 39 46
2014 IS-05 35 32 32 31
2014 IS-06 53 26 21 19
2011 IS 39 23 37 137
2011 IS-03 28 31 41 32
2011 IS-04 28 32 40 47
2011 IS-05 48 19 33 27
2011 IS-06 61 6 33 18

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 IS 4 17 60 4 2 13 47
2018 IS-04 0 27 64 0 0 9 11
2018 IS-05 9 18 73 0 0 0 11
2017 IS 12 24 40 12 7 5 42
2017 IS-04 20 30 20 0 19 10 10
2017 IS-05 28 9 54 0 9 0 11
2014 IS 7 23 56 5 9999 9 43
2014 IS-04 0 8 85 0 9999 8 13
2014 IS-05 9 18 45 9 9999 18 11
2014 IS-06 10 40 50 0 9999 0 10
2011 IS 13 11 56 9 9999 11 54
2011 IS-04 0 8 62 15 9999 15 13
2011 IS-05 15 0 54 8 9999 23 13
2011 IS-06 18 18 55 9 9999 0 11
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 37 40 11 9 3 0 0 76 13 144
2018 IS-03 40 32 16 4 8 0 0 72 12 25
2018 IS-04 38 36 16 11 0 0 0 73 11 45
2018 IS-05 31 45 10 10 3 0 0 76 14 29
2018 IS-06 35 46 4 8 8 0 0 81 15 26
2017 IS 30 43 14 7 5 0 0 74 12 124
2017 IS-02 28 43 7 7 14 0 0 71 22 14
2017 IS-03 26 49 15 10 0 0 0 76 10 30
2017 IS-04 34 34 15 6 12 0 0 68 17 35
2017 IS-05 28 44 20 8 0 0 0 72 8 25
2017 IS-06 40 48 6 6 0 0 0 88 6 17
2014 IS 40 43 10 5 2 0 0 83 7 132
2014 IS-02 50 43 0 0 7 0 0 93 7 14
2014 IS-03 26 58 11 5 0 0 0 84 5 19
2014 IS-04 41 39 17 2 0 0 0 80 2 46
2014 IS-05 29 48 6 13 3 0 0 77 16 31
2014 IS-06 58 32 5 5 0 0 0 89 5 19
2011 IS 47 35 8 5 4 0 0 82 9 137
2011 IS-03 50 25 13 9 3 0 0 75 13 32
2011 IS-04 34 51 9 2 4 0 0 85 6 47
2011 IS-05 48 33 7 7 4 0 0 81 11 27
2011 IS-06 61 22 6 0 11 0 0 83 11 18
2008 IS 33 39 15 6 6 1 0 73 12 125
2008 IS-02 23 46 23 8 0 0 0 69 8 13
2008 IS-03 43 25 18 4 7 4 0 70 11 28
2008 IS-04 33 45 18 3 3 0 0 78 5 40
2008 IS-05 24 47 18 6 6 0 0 71 12 17
2008 IS-06 36 36 5 9 14 0 0 73 23 22

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 22 40 15 14 8 2 0 63 22 144
2018 IS-03 21 42 21 0 17 0 0 63 17 24
2018 IS-04 24 40 20 11 2 2 0 66 14 45
2018 IS-05 20 27 13 23 13 3 0 48 38 30
2018 IS-06 19 54 8 15 4 0 0 73 19 26
2017 IS 25 41 15 11 6 2 0 67 17 124
2017 IS-02 14 36 22 7 7 14 0 58 17 14
2017 IS-03 30 40 17 10 3 0 0 70 13 30
2017 IS-04 22 46 12 12 9 0 0 68 20 35
2017 IS-05 24 36 16 12 8 4 0 62 21 25
2017 IS-06 28 42 12 18 0 0 0 70 18 17
2014 IS 20 46 18 11 0 3 1 69 12 132
2014 IS-02 7 57 14 7 0 7 7 75 8 14
2014 IS-03 21 47 21 5 0 5 0 72 6 19
2014 IS-04 26 39 24 11 0 0 0 65 11 46
2014 IS-05 10 58 19 10 0 3 0 70 10 31
2014 IS-06 37 26 5 26 0 5 0 67 28 19
2011 IS 22 39 18 12 5 4 0 63 18 137
2011 IS-03 31 38 9 13 3 6 0 73 17 32
2011 IS-04 17 45 19 11 4 4 0 64 16 47
2011 IS-05 19 30 26 22 0 4 0 50 23 27
2011 IS-06 11 44 17 6 22 0 0 56 28 18

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 24 26 37 10 3 1 0 13 50 144
2018 IS-03 20 16 36 28 0 0 0 28 36 25
2018 IS-04 20 27 40 11 2 0 0 13 47 45
2018 IS-05 27 33 33 3 3 0 0 7 60 30
2018 IS-06 36 28 32 4 0 0 0 4 64 25
2017 IS 25 32 24 10 6 2 1 16 59 124
2017 IS-02 22 29 21 22 7 0 0 29 50 14
2017 IS-03 13 40 34 7 3 3 0 10 55 30
2017 IS-04 25 29 20 11 12 0 3 24 56 35
2017 IS-05 32 24 24 12 4 4 0 17 59 25
2017 IS-06 36 40 24 0 0 0 0 0 76 17
2014 IS 13 30 39 10 5 1 3 15 45 132
2014 IS-02 0 7 57 14 7 0 14 25 8 14
2014 IS-03 11 21 47 5 5 5 5 12 35 19
2014 IS-04 13 35 39 7 4 0 2 11 49 46
2014 IS-05 16 35 29 13 6 0 0 19 52 31
2014 IS-06 16 42 32 11 0 0 0 11 58 19
2011 IS 18 31 28 13 6 0 5 20 51 137
2011 IS-03 13 34 31 6 6 0 9 14 52 32
2011 IS-04 15 34 28 15 4 0 4 20 51 47
2011 IS-05 11 33 26 19 4 0 7 24 48 27
2011 IS-06 44 22 28 0 6 0 0 6 67 18
2008 IS 15 35 33 9 5 0 3 14 52 125
2008 IS-02 8 31 38 0 8 0 15 9 45 13
2008 IS-03 11 21 39 21 4 0 4 26 33 28
2008 IS-04 10 48 38 3 3 0 0 5 58 40
2008 IS-05 12 41 29 6 12 0 0 18 53 17
2008 IS-06 27 27 23 14 5 0 5 19 57 22

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 19 18 27 26 8 1 1 35 38 143
2018 IS-03 12 20 32 28 4 0 4 33 33 25
2018 IS-04 7 18 29 38 7 0 2 45 25 45
2018 IS-05 30 23 17 17 7 7 0 25 57 30
2018 IS-06 25 25 29 17 4 0 0 21 50 24
2017 IS 17 21 27 18 11 3 2 31 40 124
2017 IS-02 29 14 14 22 14 7 0 39 47 14
2017 IS-03 13 30 24 16 10 7 0 28 46 30
2017 IS-04 9 14 37 14 17 3 6 34 25 35
2017 IS-05 20 16 24 24 12 0 4 38 38 25
2017 IS-06 24 30 34 12 0 0 0 12 54 17
2014 IS 4 14 27 31 16 5 5 52 19 132
2014 IS-02 7 0 21 21 21 14 14 60 10 14
2014 IS-03 0 21 21 26 16 11 5 50 25 19
2014 IS-04 4 9 24 39 17 0 7 60 14 46
2014 IS-05 3 16 29 32 13 6 0 48 21 31
2014 IS-06 5 26 26 26 16 0 0 42 32 19
2011 IS 6 12 28 30 14 3 7 49 20 137
2011 IS-03 3 16 25 34 9 3 9 50 21 32
2011 IS-04 6 9 32 32 11 6 4 48 17 47
2011 IS-05 4 11 22 33 22 0 7 60 16 27
2011 IS-06 17 17 33 17 6 0 11 25 38 18
2008 IS 11 23 22 22 14 2 4 39 37 125
2008 IS-02 15 31 23 0 15 0 15 18 55 13
2008 IS-03 7 14 18 29 25 4 4 58 23 28
2008 IS-04 10 28 25 30 5 3 0 36 38 40
2008 IS-05 6 18 18 24 29 6 0 56 25 17
2008 IS-06 14 23 27 18 9 0 9 30 40 22

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 27 32 26 13 0 0 1 13 60 144
2018 IS-03 24 56 16 4 0 0 0 4 80 25
2018 IS-04 33 27 20 16 0 0 4 16 63 45
2018 IS-05 27 23 40 10 0 0 0 10 50 30
2018 IS-06 20 32 28 20 0 0 0 20 52 25
2017 IS 38 25 20 11 3 1 2 14 66 123
2017 IS-02 36 14 22 0 14 6 7 17 58 14
2017 IS-03 46 23 20 11 0 0 0 11 69 30
2017 IS-04 38 29 17 8 5 0 3 14 69 35
2017 IS-05 38 29 17 13 0 0 4 13 69 24
2017 IS-06 34 30 18 18 0 0 0 18 64 17
2014 IS 25 35 27 7 2 1 4 9 63 132
2014 IS-02 0 29 50 0 7 0 14 8 33 14
2014 IS-03 21 37 32 5 0 5 0 6 61 19
2014 IS-04 28 41 15 11 0 0 4 11 73 46
2014 IS-05 35 29 29 0 3 0 3 3 67 31
2014 IS-06 26 32 32 11 0 0 0 11 58 19
2011 IS 30 31 26 9 1 0 4 11 63 137
2011 IS-03 22 31 22 16 0 0 9 17 59 32
2011 IS-04 19 43 30 6 2 0 0 9 62 47
2011 IS-05 41 37 15 4 0 0 4 4 81 27
2011 IS-06 72 6 11 11 0 0 0 11 78 18
2008 IS 32 26 26 11 3 0 2 15 59 125
2008 IS-02 8 38 38 8 0 0 8 8 50 13
2008 IS-03 11 21 39 21 4 0 4 26 33 28
2008 IS-04 30 35 23 13 0 0 0 13 65 40
2008 IS-05 59 6 24 6 6 0 0 12 65 17
2008 IS-06 50 27 9 5 9 0 0 14 77 22

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 22 27 34 15 1 1 0 16 49 144
2018 IS-03 20 28 32 20 0 0 0 20 48 25
2018 IS-04 20 27 40 11 2 0 0 13 47 45
2018 IS-05 20 33 37 7 0 3 0 7 55 30
2018 IS-06 36 32 24 4 4 0 0 8 68 25
2017 IS 22 27 33 14 5 0 0 18 48 124
2017 IS-02 14 14 29 22 21 0 0 42 29 14
2017 IS-03 16 26 41 13 3 0 0 16 43 30
2017 IS-04 32 15 36 15 3 0 0 17 46 35
2017 IS-05 8 48 28 12 4 0 0 16 56 25
2017 IS-06 34 36 24 6 0 0 0 6 70 17
2014 IS 13 29 36 14 5 0 2 20 43 132
2014 IS-02 0 7 36 29 14 0 14 50 8 14
2014 IS-03 5 16 42 32 5 0 0 37 21 19
2014 IS-04 17 37 41 0 2 0 2 2 56 46
2014 IS-05 13 35 23 19 10 0 0 29 48 31
2014 IS-06 21 26 47 5 0 0 0 5 47 19
2011 IS 22 26 32 12 5 0 3 18 49 137
2011 IS-03 13 13 44 19 6 0 6 27 27 32
2011 IS-04 19 36 28 15 2 0 0 17 55 47
2011 IS-05 30 33 33 0 0 0 4 0 65 27
2011 IS-06 44 17 28 11 0 0 0 11 61 18
2008 IS 14 30 27 17 9 2 1 26 46 125
2008 IS-02 8 23 23 23 15 8 0 42 33 13
2008 IS-03 0 11 46 18 18 4 4 38 12 28
2008 IS-04 8 50 25 15 3 0 0 18 58 40
2008 IS-05 35 24 12 24 6 0 0 29 59 17
2008 IS-06 27 32 23 9 9 0 0 18 59 22

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 17 23 33 19 3 1 3 23 42 143
2018 IS-03 4 40 36 12 4 0 4 17 46 25
2018 IS-04 20 18 40 18 4 0 0 22 38 45
2018 IS-05 17 21 34 17 3 3 3 22 41 29
2018 IS-06 28 24 28 20 0 0 0 20 52 25
2017 IS 28 30 21 12 3 2 4 16 61 124
2017 IS-02 36 14 29 14 7 0 0 22 50 14
2017 IS-03 24 30 26 10 7 3 0 18 55 30
2017 IS-04 35 22 15 20 3 0 6 24 60 35
2017 IS-05 20 40 15 8 0 4 12 10 72 25
2017 IS-06 28 42 24 6 0 0 0 6 70 17
2014 IS 12 28 27 19 8 1 5 28 43 132
2014 IS-02 0 14 43 7 21 0 14 33 17 14
2014 IS-03 5 26 26 21 5 5 11 31 38 19
2014 IS-04 13 28 35 20 2 0 2 22 42 46
2014 IS-05 16 29 19 16 13 0 6 31 48 31
2014 IS-06 21 37 16 21 5 0 0 26 58 19
2011 IS 18 28 29 13 5 0 7 20 49 137
2011 IS-03 19 28 22 25 0 0 6 27 50 32
2011 IS-04 11 28 32 17 6 0 6 25 41 47
2011 IS-05 19 26 37 0 7 0 11 8 50 27
2011 IS-06 44 22 22 0 6 0 6 6 71 18
2008 IS 11 26 28 21 10 1 2 32 39 125
2008 IS-02 8 23 31 15 23 0 0 38 31 13
2008 IS-03 7 21 39 14 11 0 7 27 31 28
2008 IS-04 5 28 33 28 8 0 0 35 33 40
2008 IS-05 12 18 18 41 6 6 0 50 31 17
2008 IS-06 23 36 14 9 14 0 5 24 62 22

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 23 25 27 15 3 4 2 19 52 142
2018 IS-03 16 12 52 16 4 0 0 20 28 25
2018 IS-04 18 36 20 18 0 4 4 20 59 45
2018 IS-05 29 25 36 0 7 4 0 7 56 28
2018 IS-06 36 36 8 16 4 0 0 20 72 25
2017 IS 27 24 18 15 8 3 5 25 56 124
2017 IS-02 14 22 21 22 14 0 7 39 39 14
2017 IS-03 33 13 23 13 13 4 0 27 49 30
2017 IS-04 20 26 20 19 6 3 6 28 51 35
2017 IS-05 28 24 16 16 8 4 4 26 56 25
2017 IS-06 30 48 6 6 0 0 11 7 87 17
2014 IS 5 8 24 34 23 2 5 61 13 131
2014 IS-02 7 7 21 14 29 0 21 55 18 14
2014 IS-03 5 5 16 32 32 5 5 71 12 19
2014 IS-04 7 4 18 47 20 0 4 70 12 45
2014 IS-05 0 6 35 29 23 3 3 55 7 31
2014 IS-06 5 16 26 32 21 0 0 53 21 19
2011 IS 4 11 30 26 19 3 7 50 17 137
2011 IS-03 6 19 19 28 19 3 6 52 28 32
2011 IS-04 4 2 34 34 17 4 4 56 7 47
2011 IS-05 0 7 30 26 30 0 7 60 8 27
2011 IS-06 11 17 33 11 11 6 11 27 33 18
2008 IS 8 21 36 18 10 2 5 30 31 124
2008 IS-02 8 8 38 15 8 8 15 30 20 13
2008 IS-03 0 11 46 25 11 0 7 38 12 28
2008 IS-04 8 28 28 21 13 0 3 34 37 39
2008 IS-05 6 24 47 12 12 0 0 24 29 17
2008 IS-06 18 27 23 14 9 5 5 25 50 22

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 19 30 26 16 6 3 0 22 51 143
2018 IS-03 20 28 32 16 0 4 0 17 50 25
2018 IS-04 20 29 22 18 9 2 0 27 50 45
2018 IS-05 24 28 24 17 7 0 0 24 52 29
2018 IS-06 19 42 23 12 4 0 0 15 62 26
2017 IS 28 18 29 15 6 2 2 22 48 123
2017 IS-02 22 36 7 14 7 14 0 24 67 14
2017 IS-03 33 16 28 20 3 0 0 23 49 30
2017 IS-04 33 9 32 15 5 0 6 21 44 34
2017 IS-05 24 24 27 12 12 0 0 24 48 25
2017 IS-06 28 12 48 12 0 0 0 12 40 17
2014 IS 14 28 33 13 6 1 5 20 45 131
2014 IS-02 0 14 36 14 7 0 29 30 20 14
2014 IS-03 11 32 26 16 11 5 0 28 44 19
2014 IS-04 17 22 37 15 4 0 4 20 41 46
2014 IS-05 23 39 23 6 6 0 3 13 63 31
2014 IS-06 6 33 44 11 6 0 0 17 39 18

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 52 27 7 8 6 1 0 80 13 143
2018 IS-03 40 40 4 8 8 0 0 80 16 25
2018 IS-04 64 22 4 4 4 0 0 87 9 45
2018 IS-05 60 30 0 7 0 3 0 93 7 30
2018 IS-06 46 17 21 8 8 0 0 63 17 24
2017 IS 40 35 10 9 6 0 0 76 15 123
2017 IS-02 50 22 22 0 7 0 0 71 7 14
2017 IS-03 40 41 7 6 7 0 0 80 13 30
2017 IS-04 37 28 15 15 6 0 0 65 20 35
2017 IS-05 44 28 8 16 4 0 0 72 20 25
2017 IS-06 37 63 0 0 0 0 0 100 0 16
2014 IS 52 28 5 10 5 0 1 80 15 132
2014 IS-02 57 7 0 14 14 0 7 69 31 14
2014 IS-03 42 42 11 5 0 0 0 84 5 19
2014 IS-04 50 26 7 11 7 0 0 76 17 46
2014 IS-05 55 29 0 13 3 0 0 84 16 31
2014 IS-06 63 21 5 5 5 0 0 84 11 19

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 61 24 6 7 1 1 0 86 8 143
2018 IS-03 64 20 8 4 4 0 0 84 8 25
2018 IS-04 67 24 4 4 0 0 0 91 4 45
2018 IS-05 53 30 3 10 0 3 0 86 10 30
2018 IS-06 63 21 4 13 0 0 0 83 13 24
2017 IS 51 35 2 8 3 0 0 86 11 124
2017 IS-02 50 36 7 7 0 0 0 86 7 14
2017 IS-03 57 27 0 13 3 0 0 84 16 30
2017 IS-04 51 37 0 6 6 0 0 88 12 35
2017 IS-05 44 40 8 8 0 0 0 84 8 25
2017 IS-06 58 36 0 6 0 0 0 94 6 17
2014 IS 46 43 2 7 2 0 0 89 8 132
2014 IS-02 57 29 0 14 0 0 0 86 14 14
2014 IS-03 47 53 0 0 0 0 0 100 0 19
2014 IS-04 35 59 2 4 0 0 0 93 4 46
2014 IS-05 42 35 6 13 3 0 0 77 16 31
2014 IS-06 74 21 0 0 5 0 0 95 5 19

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 49 37 6 5 2 1 0 87 7 143
2018 IS-03 60 24 8 8 0 0 0 84 8 25
2018 IS-04 49 40 9 2 0 0 0 89 2 45
2018 IS-05 50 37 0 7 3 3 0 90 10 30
2018 IS-06 42 46 4 8 0 0 0 88 8 24

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 55 28 12 1 1 2 1 86 2 143
2018 IS-03 52 24 20 0 4 0 0 76 4 25
2018 IS-04 50 39 7 2 0 2 0 91 2 44
2018 IS-05 55 24 10 0 0 7 3 88 0 29
2018 IS-06 69 23 4 4 0 0 0 92 4 26
2017 IS 45 38 14 2 1 1 0 84 2 124
2017 IS-02 57 22 22 0 0 0 0 78 0 14
2017 IS-03 50 37 10 3 0 0 0 87 3 30
2017 IS-04 37 43 17 0 3 0 0 80 3 35
2017 IS-05 44 36 12 4 0 4 0 83 4 25
2017 IS-06 46 42 12 0 0 0 0 88 0 17
2014 IS 43 39 11 2 2 4 0 86 3 132
2014 IS-02 43 36 14 0 7 0 0 79 7 14
2014 IS-03 37 47 11 0 0 5 0 89 0 19
2014 IS-04 46 33 11 2 0 9 0 86 2 46
2014 IS-05 42 39 13 3 3 0 0 81 6 31
2014 IS-06 47 47 5 0 0 0 0 95 0 19

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 49 32 11 6 0 2 0 83 6 141
2018 IS-03 52 28 16 4 0 0 0 80 4 25
2018 IS-04 37 42 16 5 0 0 0 79 5 43
2018 IS-05 45 31 14 3 0 7 0 81 4 29
2018 IS-06 69 19 4 8 0 0 0 88 8 26
2017 IS 35 45 11 6 0 2 0 83 6 124
2017 IS-02 50 14 7 14 0 14 0 75 17 14
2017 IS-03 33 54 7 7 0 0 0 87 7 30
2017 IS-04 31 51 17 0 0 0 0 83 0 35
2017 IS-05 32 48 12 8 0 0 0 80 8 25
2017 IS-06 42 36 12 6 0 5 0 81 6 17
2014 IS 38 48 6 5 2 2 0 88 6 132
2014 IS-02 36 43 7 7 7 0 0 79 14 14
2014 IS-03 37 58 5 0 0 0 0 95 0 19
2014 IS-04 41 41 9 7 0 2 0 84 7 46
2014 IS-05 35 55 3 3 3 0 0 90 6 31
2014 IS-06 42 42 5 5 0 5 0 89 6 19
2011 IS 28 43 11 7 5 6 0 76 12 137
2011 IS-03 31 50 9 3 3 3 0 84 6 32
2011 IS-04 21 47 11 4 4 13 0 78 10 47
2011 IS-05 37 19 22 19 4 0 0 56 22 27
2011 IS-06 11 67 6 0 11 6 0 82 12 18

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 49 32 9 7 2 1 0 82 9 143
2018 IS-03 56 28 4 8 4 0 0 84 12 25
2018 IS-04 50 39 11 0 0 0 0 89 0 44
2018 IS-05 45 24 10 14 3 3 0 71 18 29
2018 IS-06 38 42 8 12 0 0 0 81 12 26
2017 IS 37 46 11 5 2 0 0 83 6 124
2017 IS-02 35 36 14 7 7 0 0 71 14 14
2017 IS-03 36 54 3 7 0 0 0 90 7 30
2017 IS-04 43 46 9 0 3 0 0 88 3 35
2017 IS-05 28 48 20 4 0 0 0 76 4 25
2017 IS-06 46 36 12 6 0 0 0 82 6 17
2014 IS 48 43 6 2 1 0 0 91 3 132
2014 IS-02 50 36 7 7 0 0 0 86 7 14
2014 IS-03 47 42 5 5 0 0 0 89 5 19
2014 IS-04 48 52 0 0 0 0 0 100 0 46
2014 IS-05 42 42 10 3 3 0 0 84 6 31
2014 IS-06 63 26 11 0 0 0 0 89 0 19
2011 IS 39 44 10 4 3 0 1 84 7 135
2011 IS-03 50 41 3 3 3 0 0 91 6 32
2011 IS-04 33 50 9 7 2 0 0 83 9 46
2011 IS-05 37 41 22 0 0 0 0 78 0 27
2011 IS-06 24 53 6 0 12 0 6 81 13 17
2008 IS 36 40 13 5 5 2 0 77 10 125
2008 IS-02 46 31 8 8 8 0 0 77 15 13
2008 IS-03 39 36 11 7 4 4 0 78 11 28
2008 IS-04 28 50 18 3 3 0 0 78 5 40
2008 IS-05 35 35 12 6 6 6 0 75 13 17
2008 IS-06 45 32 14 5 5 0 0 77 9 22

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 25 34 14 8 8 7 4 66 18 143
2018 IS-03 24 32 12 4 12 8 8 67 19 25
2018 IS-04 27 36 13 9 7 2 7 68 17 45
2018 IS-05 27 27 10 13 7 13 3 64 24 30
2018 IS-06 25 42 13 0 13 8 0 73 14 24
2017 IS 31 23 16 10 7 5 7 62 19 124
2017 IS-02 28 29 22 0 7 14 0 66 8 14
2017 IS-03 30 26 7 16 7 7 7 65 27 30
2017 IS-04 25 17 28 3 12 3 12 50 17 35
2017 IS-05 28 28 12 16 4 0 12 63 23 25
2017 IS-06 52 18 12 12 0 6 0 75 13 17
2014 IS 32 35 10 9 5 7 2 73 16 132
2014 IS-02 36 21 0 7 14 7 14 73 27 14
2014 IS-03 26 37 11 11 0 11 5 75 13 19
2014 IS-04 24 48 9 9 4 7 0 77 14 46
2014 IS-05 39 23 16 13 6 3 0 63 20 31
2014 IS-06 47 21 11 5 5 11 0 76 12 19

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 23 32 17 13 6 8 1 61 20 143
2018 IS-03 16 32 12 20 8 8 4 55 32 25
2018 IS-04 30 27 18 14 2 9 0 63 18 44
2018 IS-05 17 31 24 7 10 10 0 54 19 29
2018 IS-06 27 46 12 15 0 0 0 73 15 26
2017 IS 23 36 14 16 7 2 1 62 24 123
2017 IS-02 21 14 22 14 22 7 0 38 39 14
2017 IS-03 23 20 27 20 10 0 0 43 30 30
2017 IS-04 28 35 12 15 3 3 5 68 19 35
2017 IS-05 17 50 8 16 4 4 0 70 21 24
2017 IS-06 22 66 0 12 0 0 0 88 12 17
2014 IS 31 37 14 11 2 4 2 72 14 132
2014 IS-02 29 36 7 14 0 14 0 75 17 14
2014 IS-03 21 53 11 5 0 5 5 82 6 19
2014 IS-04 28 37 15 15 0 2 2 68 16 46
2014 IS-05 29 29 19 13 6 3 0 60 20 31
2014 IS-06 58 26 11 0 5 0 0 84 5 19
2011 IS 35 24 12 11 7 11 0 66 20 137
2011 IS-03 41 28 13 6 6 6 0 73 13 32
2011 IS-04 30 17 17 15 6 15 0 55 25 47
2011 IS-05 33 33 7 7 11 7 0 72 20 27
2011 IS-06 50 28 6 0 6 11 0 88 6 18
2008 IS 21 35 14 14 8 8 0 61 24 124
2008 IS-02 17 33 17 17 17 0 0 50 33 12
2008 IS-03 29 25 21 4 11 11 0 60 16 28
2008 IS-04 13 48 10 20 5 5 0 63 26 40
2008 IS-05 18 47 6 12 0 18 0 79 14 17
2008 IS-06 36 18 14 18 5 9 0 60 25 22

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 32 34 21 5 4 3 1 69 9 145
2018 IS-03 28 28 20 8 8 8 0 61 17 25
2018 IS-04 36 36 22 2 2 0 2 73 5 45
2018 IS-05 30 33 30 3 0 3 0 66 3 30
2018 IS-06 27 50 19 0 4 0 0 77 4 26

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 14 17 23 14 14 14 3 37 34 145
2018 IS-03 12 20 24 12 12 20 0 40 30 25
2018 IS-04 16 20 18 20 2 16 9 47 29 45
2018 IS-05 13 7 33 17 13 17 0 24 36 30
2018 IS-06 15 27 19 12 23 4 0 44 36 26
2017 IS 14 15 19 11 16 19 7 39 35 124
2017 IS-02 14 22 14 14 14 21 0 45 36 14
2017 IS-03 16 20 23 3 13 17 7 48 22 30
2017 IS-04 14 11 28 12 12 20 3 33 30 35
2017 IS-05 8 16 4 24 12 24 12 38 56 25
2017 IS-06 24 0 24 0 34 12 6 29 42 17
2014 IS 8 15 20 20 15 16 5 30 45 132
2014 IS-02 7 14 21 0 21 29 7 33 33 14
2014 IS-03 11 26 11 16 16 21 0 47 40 19
2014 IS-04 0 13 24 26 13 17 7 17 51 46
2014 IS-05 10 13 23 26 16 10 3 26 48 31
2014 IS-06 26 5 21 21 11 11 5 38 38 19
2011 IS 7 17 19 21 11 23 3 32 43 135
2011 IS-03 10 19 29 10 10 19 3 38 25 31
2011 IS-04 4 19 17 26 9 23 2 31 46 47
2011 IS-05 7 15 22 22 15 19 0 27 45 27
2011 IS-06 12 12 0 35 12 24 6 33 67 17

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 15 85 145
2018 IS-02 0 100 15
2018 IS-03 24 76 25
2018 IS-05 30 70 30
2018 IS-06 19 81 26

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 IS 64 22

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 IS 64 22

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 IS 0 22

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 IS 0 22

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 IS 0 22

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 IS 50 22

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 IS 36 22

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 IS 45 22

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 IS 45 22

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 IS 36 22

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 IS 55 22

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 IS 32 22

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 IS 0 22

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 IS 32 22

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 IS 23 22

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 IS 64 22

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 IS 36 22

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 IS 0 22

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 IS 0 22

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 IS 36 22

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 IS 27 22

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 IS 23 22

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 IS 0 22

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 IS 32 22

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 IS 0 22

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 IS 32 22

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 IS 23 22

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 15 14 23 6 5 27 10 47 17 143
2018 IS-03 12 8 32 8 4 32 4 31 19 25
2018 IS-04 9 18 23 0 0 32 18 55 0 44
2018 IS-05 17 7 17 10 7 33 10 41 29 30
2018 IS-06 19 31 19 12 4 8 8 59 18 26
2017 IS 10 7 21 7 7 32 15 33 27 124
2017 IS-02 22 7 22 0 7 28 14 50 13 14
2017 IS-03 7 3 16 10 10 30 24 21 43 30
2017 IS-04 11 5 29 6 6 35 9 29 21 35
2017 IS-05 0 12 24 8 4 32 20 25 25 25
2017 IS-06 24 12 12 12 6 28 6 55 27 17
2014 IS 10 9 25 4 5 37 11 36 16 132
2014 IS-02 0 14 29 7 7 29 14 25 25 14
2014 IS-03 16 0 16 11 5 42 11 33 33 19
2014 IS-04 9 13 22 2 0 41 13 48 5 46
2014 IS-05 3 6 35 0 10 32 13 18 18 31
2014 IS-06 26 5 26 5 5 32 0 46 15 19

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 31 30 15 6 4 13 1 71 12 144
2018 IS-03 24 28 16 4 8 20 0 65 15 25
2018 IS-04 36 34 14 0 2 11 2 82 3 44
2018 IS-05 23 30 17 7 7 13 3 64 16 30
2018 IS-06 38 27 12 12 4 8 0 71 17 26
2017 IS 21 24 23 7 4 19 3 57 14 123
2017 IS-02 22 14 22 7 0 28 7 56 11 14
2017 IS-03 24 21 20 7 3 21 3 60 13 29
2017 IS-04 20 22 26 9 6 17 0 51 18 35
2017 IS-05 8 24 28 8 0 24 8 47 12 25
2017 IS-06 36 42 12 0 6 5 0 81 6 17
2014 IS 19 28 27 3 2 19 2 60 7 132
2014 IS-02 21 50 14 0 7 7 0 77 8 14
2014 IS-03 16 53 11 0 0 21 0 87 0 19
2014 IS-04 15 22 39 2 0 17 4 47 3 46
2014 IS-05 16 13 32 10 6 19 3 38 21 31
2014 IS-06 37 26 11 0 0 26 0 86 0 19
2011 IS 26 30 20 3 3 18 0 68 7 137
2011 IS-03 34 34 13 0 0 19 0 85 0 32
2011 IS-04 19 34 26 2 2 17 0 64 5 47
2011 IS-05 26 19 22 7 4 22 0 57 14 27
2011 IS-06 28 22 28 6 11 6 0 53 18 18

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 7 93 144

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 IS 0 10

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 IS 0 10

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 IS 0 10

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 IS 0 10

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 IS 0 10

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 IS 0 10

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic
(%)
Total responses
2018 IS 0 10

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 IS 0 10

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 IS 0 10

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 IS 0 10

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 IS 0 10

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 IS 0 10

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 IS 0 10

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 IS 0 10

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 IS 0 10

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 IS 0 10

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 IS 0 10

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 IS 50 10

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 IS 0 10

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 IS 0 10

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 IS 0 10

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 IS 0 10

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 IS 0 10

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 IS 0 10

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 17 13 22 1 2 34 11 54 5 144
2018 IS-03 16 4 32 4 0 40 4 36 7 25
2018 IS-04 16 18 16 0 0 33 18 68 0 45
2018 IS-05 13 7 13 0 3 47 17 55 9 30
2018 IS-06 20 16 36 0 0 20 8 50 0 25
2017 IS 10 10 24 1 3 40 11 43 8 123
2017 IS-02 14 14 14 0 7 35 14 57 14 14
2017 IS-03 10 3 33 0 0 41 13 29 0 30
2017 IS-04 11 8 32 0 6 35 9 34 10 35
2017 IS-05 8 13 13 4 0 45 17 56 11 24
2017 IS-06 12 18 18 0 6 40 6 56 11 17
2014 IS 10 13 20 1 2 45 9 50 5 132
2014 IS-02 0 21 14 0 7 36 21 50 17 14
2014 IS-03 11 11 26 0 0 47 5 44 0 19
2014 IS-04 13 11 13 2 0 48 13 61 6 46
2014 IS-05 3 13 32 0 3 42 6 31 6 31
2014 IS-06 21 11 21 0 0 47 0 60 0 19

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 37 26 17 3 0 16 1 75 4 144
2018 IS-03 36 20 24 4 0 16 0 67 5 25
2018 IS-04 38 27 18 2 0 16 0 76 3 45
2018 IS-05 33 23 17 3 0 23 0 74 4 30
2018 IS-06 36 32 12 4 0 12 4 81 5 25
2017 IS 29 30 18 2 2 15 3 73 5 123
2017 IS-02 22 22 22 7 7 14 7 55 18 14
2017 IS-03 34 29 20 0 0 14 3 75 0 29
2017 IS-04 26 28 23 0 3 20 0 67 4 35
2017 IS-05 20 40 16 4 0 16 4 75 5 25
2017 IS-06 46 30 6 0 6 6 6 86 7 17
2014 IS 18 35 15 2 2 26 3 74 4 132
2014 IS-02 21 43 7 0 7 14 7 82 9 14
2014 IS-03 16 58 5 0 0 21 0 93 0 19
2014 IS-04 15 33 24 2 0 22 4 65 3 46
2014 IS-05 10 26 19 3 3 35 3 58 11 31
2014 IS-06 42 21 5 0 0 32 0 92 0 19
2011 IS 36 28 14 1 2 18 0 79 4 137
2011 IS-03 44 28 13 0 0 16 0 85 0 32
2011 IS-04 32 32 15 0 2 19 0 79 3 47
2011 IS-05 26 22 19 7 0 26 0 65 10 27
2011 IS-06 44 28 11 0 11 6 0 76 12 18
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 63 22 6 5 4 1 0 85 9 144
2018 IS-03 68 20 4 0 8 0 0 88 8 25
2018 IS-04 64 20 4 7 4 0 0 84 11 45
2018 IS-05 70 20 0 7 0 3 0 93 7 30
2018 IS-06 52 28 12 4 4 0 0 80 8 25
2017 IS 58 24 8 6 2 2 0 84 7 124
2017 IS-02 64 14 14 0 7 0 0 78 7 14
2017 IS-03 66 17 7 7 0 3 0 86 7 30
2017 IS-04 57 28 12 3 0 0 0 85 3 35
2017 IS-05 56 28 4 8 0 4 0 87 8 25
2017 IS-06 46 36 6 6 0 6 0 87 6 17

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 41 38 10 7 1 3 0 82 9 145
2018 IS-03 40 32 20 4 4 0 0 72 8 25
2018 IS-04 44 36 7 9 0 4 0 84 9 45
2018 IS-05 37 40 10 7 3 3 0 79 10 30
2018 IS-06 46 42 8 4 0 0 0 88 4 26
2017 IS 27 47 14 7 4 2 0 74 11 123
2017 IS-02 21 43 22 7 7 0 0 64 14 14
2017 IS-03 27 49 17 3 0 3 0 79 4 29
2017 IS-04 28 51 6 6 9 0 0 80 15 35
2017 IS-05 20 48 16 12 0 4 0 71 13 25
2017 IS-06 36 30 18 12 5 0 0 66 16 17

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 23 32 14 13 14 4 0 58 28 145
2018 IS-03 20 40 8 16 16 0 0 60 32 25
2018 IS-04 27 36 16 18 2 2 0 64 20 45
2018 IS-05 20 27 7 13 23 10 0 52 41 30
2018 IS-06 15 38 15 8 19 4 0 56 28 26
2017 IS 17 34 21 11 15 2 0 51 27 123
2017 IS-02 22 35 14 7 22 0 0 57 29 14
2017 IS-03 13 39 28 10 6 3 0 54 17 30
2017 IS-04 19 28 20 23 9 0 0 48 32 35
2017 IS-05 16 27 20 8 24 4 0 45 34 25
2017 IS-06 19 43 13 0 25 0 0 62 25 16

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 28 26 23 10 12 1 1 55 22 144
2018 IS-03 28 28 24 4 16 0 0 56 20 25
2018 IS-04 38 22 20 9 11 0 0 60 20 45
2018 IS-05 20 40 13 7 20 0 0 60 27 30
2018 IS-06 19 23 38 15 4 0 0 42 19 26
2017 IS 24 20 22 9 23 0 1 44 33 123
2017 IS-02 14 28 14 7 29 0 7 46 39 14
2017 IS-03 34 23 20 7 16 0 0 57 23 30
2017 IS-04 24 24 21 11 21 0 0 48 32 34
2017 IS-05 24 16 20 8 32 0 0 40 40 25
2017 IS-06 18 6 36 18 18 0 5 25 38 17

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 11 21 37 20 10 0 0 32 30 145
2018 IS-03 8 28 40 16 8 0 0 36 24 25
2018 IS-04 13 20 38 22 7 0 0 33 29 45
2018 IS-05 13 20 37 20 10 0 0 33 30 30
2018 IS-06 0 12 38 35 15 0 0 12 50 26
2017 IS 13 22 24 20 19 0 2 35 41 124
2017 IS-02 21 7 29 7 29 0 7 30 39 14
2017 IS-03 20 30 20 20 6 0 3 52 28 30
2017 IS-04 11 26 31 17 15 0 0 37 32 35
2017 IS-05 8 20 16 32 24 0 0 28 56 25
2017 IS-06 6 6 28 24 36 0 0 12 60 17

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 10 22 28 22 18 0 0 32 40 144
2018 IS-03 8 32 28 12 20 0 0 40 32 25
2018 IS-04 9 18 27 34 11 0 0 27 45 44
2018 IS-05 17 17 33 23 10 0 0 33 33 30
2018 IS-06 4 15 27 12 42 0 0 19 54 26
2017 IS 14 19 26 18 23 0 1 33 41 124
2017 IS-02 21 14 22 0 36 0 7 38 39 14
2017 IS-03 24 23 23 17 13 0 0 47 30 30
2017 IS-04 11 20 31 20 17 0 0 31 38 35
2017 IS-05 8 20 23 16 32 0 0 28 48 25
2017 IS-06 6 6 30 34 24 0 0 12 58 17

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 13 26 32 14 15 0 1 39 29 145
2018 IS-03 16 28 28 12 12 0 4 46 25 25
2018 IS-04 13 18 33 20 16 0 0 31 36 45
2018 IS-05 13 27 37 10 13 0 0 40 23 30
2018 IS-06 4 19 42 12 23 0 0 23 35 26
2017 IS 14 15 24 21 25 0 2 29 47 124
2017 IS-02 28 22 14 7 22 0 7 53 31 14
2017 IS-03 24 10 23 30 13 0 0 34 43 30
2017 IS-04 8 23 19 23 23 0 3 33 48 35
2017 IS-05 7 16 16 20 40 0 0 24 60 25
2017 IS-06 6 0 48 16 30 0 0 6 46 17

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 37 22 22 8 8 1 2 61 17 144
2018 IS-03 44 24 12 4 4 4 8 77 9 25
2018 IS-04 41 14 27 11 5 0 2 56 16 44
2018 IS-05 33 30 20 7 10 0 0 63 17 30
2018 IS-06 8 35 31 12 15 0 0 42 27 26
2017 IS 26 28 19 10 10 2 5 58 22 124
2017 IS-02 28 22 22 0 14 0 14 58 17 14
2017 IS-03 47 30 7 7 3 7 0 82 11 30
2017 IS-04 20 43 20 3 9 0 6 67 12 35
2017 IS-05 20 24 16 24 12 0 4 45 38 25
2017 IS-06 12 6 48 16 18 0 0 18 34 17

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 29 27 22 9 13 0 0 56 22 145
2018 IS-03 36 48 8 4 4 0 0 84 8 25
2018 IS-04 38 24 11 16 11 0 0 62 27 45
2018 IS-05 20 20 33 7 20 0 0 40 27 30
2018 IS-06 8 19 42 12 19 0 0 27 31 26
2017 IS 24 26 25 16 9 0 0 50 25 122
2017 IS-02 42 14 36 7 0 0 0 57 7 14
2017 IS-03 43 30 10 14 3 0 0 73 17 30
2017 IS-04 12 36 28 9 15 0 0 48 25 33
2017 IS-05 20 16 28 23 12 0 0 36 36 25
2017 IS-06 6 18 36 34 6 0 0 24 40 17

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 22 33 22 11 11 1 0 55 22 144
2018 IS-03 32 28 24 4 12 0 0 60 16 25
2018 IS-04 31 31 20 11 7 0 0 62 18 45
2018 IS-05 13 33 20 17 13 3 0 48 31 30
2018 IS-06 8 32 32 12 16 0 0 40 28 25
2017 IS 25 24 22 15 13 1 0 50 28 122
2017 IS-02 22 28 14 14 22 0 0 50 36 14
2017 IS-03 27 30 16 16 10 0 0 57 26 30
2017 IS-04 30 18 24 9 18 0 0 48 28 33
2017 IS-05 27 20 24 12 12 4 0 50 25 25
2017 IS-06 18 18 36 22 6 0 0 36 28 17

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 10 28 26 19 17 0 0 38 35 144
2018 IS-03 16 28 28 12 16 0 0 44 28 25
2018 IS-04 9 33 27 22 9 0 0 42 31 45
2018 IS-05 13 23 30 17 17 0 0 37 33 30
2018 IS-06 0 16 24 24 36 0 0 16 60 25
2017 IS 15 23 18 22 21 0 0 38 43 122
2017 IS-02 14 21 29 22 14 0 0 35 36 14
2017 IS-03 17 33 17 20 13 0 0 50 33 30
2017 IS-04 15 24 15 28 18 0 0 39 46 33
2017 IS-05 16 24 12 16 32 0 0 40 48 25
2017 IS-06 12 6 30 22 30 0 0 18 52 17

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 21 28 19 15 16 0 0 49 31 144
2018 IS-03 20 40 20 4 16 0 0 60 20 25
2018 IS-04 38 20 16 18 9 0 0 58 27 45
2018 IS-05 13 30 7 27 23 0 0 43 50 30
2018 IS-06 8 24 36 12 20 0 0 32 32 25
2017 IS 22 18 24 20 15 0 2 40 35 122
2017 IS-02 14 22 22 22 14 0 7 38 39 14
2017 IS-03 34 16 24 13 13 0 0 50 26 30
2017 IS-04 20 21 31 15 9 0 3 43 25 33
2017 IS-05 19 12 20 28 20 0 0 32 48 25
2017 IS-06 12 24 24 22 18 0 0 36 40 17

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 30 37 15 8 7 1 1 68 16 142
2018 IS-03 16 52 16 4 4 4 4 74 9 25
2018 IS-04 38 31 13 7 9 0 2 70 16 45
2018 IS-05 34 41 14 3 7 0 0 76 10 29
2018 IS-06 20 36 16 20 8 0 0 56 28 25
2017 IS 34 32 17 8 8 0 1 67 17 121
2017 IS-02 35 36 14 0 7 0 7 77 8 14
2017 IS-03 40 40 10 10 0 0 0 80 10 30
2017 IS-04 27 39 22 0 12 0 0 66 12 33
2017 IS-05 48 16 16 8 12 0 0 64 20 25
2017 IS-06 13 32 25 24 6 0 0 44 30 16

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 58 24 10 4 1 0 3 84 6 144
2018 IS-03 56 28 4 4 4 0 4 88 8 25
2018 IS-04 69 13 9 2 2 0 4 86 5 45
2018 IS-05 57 33 3 7 0 0 0 90 7 30
2018 IS-06 52 28 16 4 0 0 0 80 4 25
2017 IS 51 29 10 5 3 0 2 81 8 124
2017 IS-02 64 14 14 7 0 0 0 78 7 14
2017 IS-03 50 34 7 3 3 0 3 86 7 30
2017 IS-04 48 29 12 6 6 0 0 77 12 35
2017 IS-05 48 28 16 4 0 0 4 79 4 25
2017 IS-06 54 36 5 6 0 0 0 89 6 17

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 77 9 4 2 0 1 7 93 2 143
2018 IS-03 76 8 0 0 0 4 12 100 0 25
2018 IS-04 82 7 0 2 0 0 9 98 3 44
2018 IS-05 77 10 7 0 0 0 7 93 0 30
2018 IS-06 80 12 4 4 0 0 0 92 4 25

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 72 9 6 5 3 0 5 85 8 144
2018 IS-03 76 4 0 8 0 0 12 91 9 25
2018 IS-04 91 4 0 0 0 0 4 100 0 45
2018 IS-05 57 17 10 3 10 0 3 76 14 30
2018 IS-06 68 4 16 8 4 0 0 72 12 25
2017 IS 75 10 4 7 1 0 3 88 8 123
2017 IS-02 64 7 7 14 0 0 7 77 16 14
2017 IS-03 70 10 7 6 0 0 7 86 7 30
2017 IS-04 82 9 0 6 3 0 0 91 9 34
2017 IS-05 72 20 0 4 0 0 4 96 4 25
2017 IS-06 78 0 12 11 0 0 0 78 11 17

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 61 26 5 5 1 0 2 89 6 143
2018 IS-03 44 32 4 16 0 0 4 79 17 25
2018 IS-04 62 27 7 0 0 0 4 93 0 45
2018 IS-05 66 21 3 7 3 0 0 86 10 29
2018 IS-06 64 24 8 4 0 0 0 88 4 25
2017 IS 56 26 9 2 2 0 4 86 5 124
2017 IS-02 64 22 0 0 0 0 14 100 0 14
2017 IS-03 57 17 13 3 7 0 3 76 10 30
2017 IS-04 54 34 6 3 3 0 0 88 6 35
2017 IS-05 56 24 12 0 0 0 8 87 0 25
2017 IS-06 60 30 6 5 0 0 0 89 5 17

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 50 18 13 8 9 0 1 70 17 143
2018 IS-03 52 28 0 8 8 0 4 83 17 25
2018 IS-04 56 20 9 7 7 0 2 77 14 45
2018 IS-05 59 3 14 14 10 0 0 62 24 29
2018 IS-06 32 20 28 8 12 0 0 52 20 25
2017 IS 51 25 10 10 3 1 2 77 13 124
2017 IS-02 42 22 7 22 0 0 7 69 23 14
2017 IS-03 60 17 7 6 3 3 3 82 10 30
2017 IS-04 51 38 9 3 0 0 0 88 3 35
2017 IS-05 40 24 16 16 4 0 0 64 20 25
2017 IS-06 60 18 6 11 6 0 0 78 16 17

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 47 13 6 1 1 0 32 89 3 142
2018 IS-03 52 8 4 4 0 0 32 88 6 25
2018 IS-04 41 9 5 0 0 0 45 92 0 44
2018 IS-05 52 14 3 0 3 0 28 90 5 29
2018 IS-06 48 24 16 0 4 0 8 78 4 25
2017 IS 45 14 6 1 0 0 34 89 2 122
2017 IS-02 57 0 7 0 0 0 36 89 0 14
2017 IS-03 43 7 0 3 0 0 47 94 6 30
2017 IS-04 51 9 3 0 0 0 38 95 0 35
2017 IS-05 39 22 9 0 0 0 31 87 0 23
2017 IS-06 36 36 12 5 0 0 12 81 5 17

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 73 11 4 1 4 0 8 92 5 142
2018 IS-03 76 8 4 0 4 0 8 91 4 25
2018 IS-04 69 18 2 0 2 0 9 95 2 45
2018 IS-05 79 11 4 0 0 0 7 96 0 28
2018 IS-06 64 4 8 0 12 0 12 77 14 25
2017 IS 66 17 6 0 1 0 10 92 1 124
2017 IS-02 64 14 7 0 0 0 14 92 0 14
2017 IS-03 60 20 7 0 3 0 10 89 4 30
2017 IS-04 65 15 9 0 0 0 12 90 0 35
2017 IS-05 68 24 0 0 0 0 8 100 0 25
2017 IS-06 84 6 5 0 0 0 6 95 0 17

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 69 9 6 4 2 1 9 87 7 143
2018 IS-03 68 12 8 0 0 4 8 91 0 25
2018 IS-04 69 9 2 4 2 0 13 90 8 45
2018 IS-05 79 7 0 7 0 0 7 93 7 29
2018 IS-06 76 4 12 0 0 0 8 87 0 25
2017 IS 71 10 7 2 3 0 7 87 6 123
2017 IS-02 42 7 14 14 14 0 7 53 31 14
2017 IS-03 63 13 10 3 3 0 7 82 7 30
2017 IS-04 80 6 3 0 0 0 12 97 0 35
2017 IS-05 80 8 4 0 4 0 4 92 4 25
2017 IS-06 76 13 6 0 0 0 5 93 0 16

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 44 27 15 5 2 0 6 76 7 143
2018 IS-03 28 36 24 0 4 0 8 70 4 25
2018 IS-04 53 18 16 7 0 0 7 76 7 45
2018 IS-05 48 31 17 3 0 0 0 79 3 29
2018 IS-06 48 28 8 8 4 0 4 79 13 25
2017 IS 47 27 17 4 2 1 3 77 6 124
2017 IS-02 35 29 29 0 0 0 7 69 0 14
2017 IS-03 43 28 16 3 7 0 3 73 10 30
2017 IS-04 43 28 20 3 0 3 3 75 3 35
2017 IS-05 44 28 16 7 0 0 4 75 8 25
2017 IS-06 66 24 5 6 0 0 0 89 6 17

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 5 34 40 15 6 0 0 39 21 144
2018 IS-03 0 54 29 13 4 0 0 54 17 24
2018 IS-04 7 36 42 13 2 0 0 42 16 45
2018 IS-05 7 33 43 10 7 0 0 40 17 30
2018 IS-06 0 15 54 15 15 0 0 15 31 26
2017 IS 6 28 39 15 12 0 0 34 27 124
2017 IS-02 14 14 29 43 0 0 0 28 43 14
2017 IS-03 7 40 43 7 3 0 0 47 10 30
2017 IS-04 3 43 34 6 15 0 0 46 20 35
2017 IS-05 8 16 48 15 12 0 0 24 27 25
2017 IS-06 0 6 36 30 28 0 0 6 58 17

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 9 22 35 25 9 0 0 34 31 140
2018 IS-03 16 12 20 44 8 0 0 52 28 25
2018 IS-04 2 31 29 26 12 0 0 38 33 42
2018 IS-05 13 20 50 10 7 0 0 17 33 30
2018 IS-06 8 29 42 13 8 0 0 21 38 24
2017 IS 14 19 39 20 9 0 0 28 33 124
2017 IS-02 29 14 22 22 14 0 0 35 43 14
2017 IS-03 13 17 26 30 13 0 0 43 30 30
2017 IS-04 9 20 46 14 11 0 0 25 28 35
2017 IS-05 20 19 48 12 0 0 0 12 40 25
2017 IS-06 5 24 48 24 0 0 0 24 28 17
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 31 27 17 12 10 3 0 32 68 145
2018 IS-03 40 24 12 8 16 0 0 40 60 25
2018 IS-04 27 40 11 16 4 2 0 27 73 45
2018 IS-05 37 17 20 7 17 3 0 38 62 30
2018 IS-06 12 23 35 12 12 8 0 13 88 26
2017 IS 28 18 19 11 19 4 1 29 71 124
2017 IS-02 29 28 0 22 22 0 0 29 71 14
2017 IS-03 40 17 26 0 13 0 3 42 58 30
2017 IS-04 26 17 23 9 16 9 0 28 72 35
2017 IS-05 28 12 24 8 24 4 0 29 71 25
2017 IS-06 12 24 12 30 18 5 0 13 88 17

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 IS 23 96
2018 IS-04 19 32
2018 IS-05 33 18
2018 IS-06 29 21
2017 IS 24 84
2017 IS-02 40 10
2017 IS-03 11 17
2017 IS-04 13 23
2017 IS-05 35 17
2017 IS-06 21 14

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 IS 30 96
2018 IS-04 19 32
2018 IS-05 28 18
2018 IS-06 38 21
2017 IS 30 84
2017 IS-02 20 10
2017 IS-03 23 17
2017 IS-04 31 23
2017 IS-05 52 17
2017 IS-06 14 14

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 IS 18 96
2018 IS-04 16 32
2018 IS-05 11 18
2018 IS-06 10 21
2017 IS 18 84
2017 IS-02 40 10
2017 IS-03 12 17
2017 IS-04 9 23
2017 IS-05 29 17
2017 IS-06 7 14

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 IS 40 96
2018 IS-04 28 32
2018 IS-05 56 18
2018 IS-06 48 21
2017 IS 46 84
2017 IS-02 20 10
2017 IS-03 42 17
2017 IS-04 51 23
2017 IS-05 53 17
2017 IS-06 50 14

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 IS 10 96
2018 IS-04 19 32
2018 IS-05 11 18
2018 IS-06 5 21
2017 IS 7 84
2017 IS-02 0 10
2017 IS-03 0 17
2017 IS-04 9 23
2017 IS-05 17 17
2017 IS-06 7 14

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 IS 17 96
2018 IS-04 16 32
2018 IS-05 28 18
2018 IS-06 14 21

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 IS 35 96
2018 IS-04 38 32
2018 IS-05 28 18
2018 IS-06 48 21
2017 IS 41 84
2017 IS-02 60 10
2017 IS-03 47 17
2017 IS-04 40 23
2017 IS-05 24 17
2017 IS-06 43 14

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 IS 3 45 24 10 2 16 93
2018 IS-04 6 52 26 3 3 10 31
2018 IS-05 6 39 11 11 6 28 18
2018 IS-06 0 48 24 14 0 14 21
2017 IS 1 42 31 14 1 10 84
2017 IS-02 10 49 30 0 0 10 10
2017 IS-03 0 42 29 23 0 6 17
2017 IS-04 0 44 22 13 4 16 23
2017 IS-05 0 48 24 18 0 11 17
2017 IS-06 0 36 43 14 0 7 14

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 33 67 96
2018 IS-04 38 63 32
2018 IS-05 17 83 18
2018 IS-06 29 71 21

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 36 22 19 5 10 1 8 63 17 145
2018 IS-03 48 12 28 4 4 0 4 63 8 25
2018 IS-04 33 20 18 7 11 0 11 60 20 45
2018 IS-05 33 20 17 3 17 0 10 59 22 30
2018 IS-06 31 27 23 4 12 4 0 60 16 26

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 18 17 18 21 20 2 5 37 44 96
2018 IS-04 13 19 19 25 16 0 9 34 45 32
2018 IS-05 11 28 6 28 22 6 0 41 53 18
2018 IS-06 19 19 19 14 24 5 0 40 40 21
2017 IS 2 25 13 26 27 2 4 29 57 84
2017 IS-02 10 9 10 10 61 0 0 19 71 10
2017 IS-03 6 17 19 41 12 6 0 25 56 17
2017 IS-04 0 31 22 22 20 4 0 33 44 23
2017 IS-05 0 24 6 29 30 0 12 27 66 17
2017 IS-06 0 36 0 29 29 0 7 38 62 14

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 IS 4 7 14 26 36 3 9 13 71 96
2018 IS-04 0 3 9 34 44 0 9 3 86 32
2018 IS-05 6 11 11 17 39 11 6 20 67 18
2018 IS-06 5 10 5 33 33 5 10 17 78 21
2017 IS 1 8 6 22 60 1 1 10 84 84
2017 IS-02 10 9 0 0 71 0 10 21 79 10
2017 IS-03 0 6 12 30 52 0 0 6 83 17
2017 IS-04 0 4 4 27 60 4 0 5 91 23
2017 IS-05 0 6 6 30 58 0 0 6 88 17
2017 IS-06 0 14 7 14 64 0 0 14 79 14
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