2018 Public Service Employee Survey Results by Theme for Innovation, Science and Economic Development Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - EN

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 35 39 13 6 5 1 0 75 12 113
2018 EN-03 42 32 16 0 11 0 0 74 11 19
2018 EN-04 33 43 10 5 7 2 0 78 12 42
2018 EN-05 21 55 14 7 3 0 0 76 10 29
2017 EN 30 46 13 6 5 0 0 76 11 107
2017 EN-03 45 40 10 5 0 0 0 85 5 20
2017 EN-04 21 50 14 10 5 0 0 71 14 42
2017 EN-05 29 41 15 7 7 0 0 70 15 27
2017 EN-06 27 53 13 0 7 0 0 80 7 15
2014 EN 17 53 12 13 4 0 0 71 17 116
2014 EN-03 18 45 18 18 0 0 0 64 18 22
2014 EN-04 21 58 9 8 4 0 0 79 11 53
2014 EN-05 12 52 12 20 4 0 0 64 24 25
2014 EN-06 17 58 8 8 8 0 0 75 17 12
2011 EN 34 49 11 4 2 0 0 83 6 167
2011 EN-02 27 73 0 0 0 0 0 100 0 11
2011 EN-03 35 57 5 0 3 0 0 92 3 37
2011 EN-04 37 42 12 5 5 0 0 78 10 60
2011 EN-05 22 56 19 3 0 0 0 78 3 36
2011 EN-06 48 35 9 9 0 0 0 83 9 23
2008 EN 35 47 9 6 3 0 0 82 9 139
2008 EN-03 39 35 13 10 3 0 0 74 13 31
2008 EN-04 35 57 6 2 0 0 0 92 2 49
2008 EN-05 36 42 8 11 3 0 0 78 14 36
2008 EN-06 35 41 12 6 6 0 0 76 12 17

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 34 37 9 11 9 0 1 71 20 113
2018 EN-03 21 32 16 11 16 0 5 56 28 19
2018 EN-04 33 40 10 10 7 0 0 74 17 42
2018 EN-05 31 45 7 10 7 0 0 76 17 29
2017 EN 25 46 7 11 9 1 0 72 21 107
2017 EN-03 35 40 10 10 5 0 0 75 15 20
2017 EN-04 14 50 10 10 14 2 0 66 24 42
2017 EN-05 26 52 4 15 4 0 0 78 19 27
2017 EN-06 33 33 7 13 13 0 0 67 27 15

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 49 38 7 4 3 0 0 86 6 111
2018 EN-03 50 39 0 6 6 0 0 89 11 18
2018 EN-04 50 38 5 5 2 0 0 88 7 42
2018 EN-05 39 39 18 4 0 0 0 79 4 28
2017 EN 45 40 11 4 1 0 0 84 5 107
2017 EN-03 50 35 15 0 0 0 0 85 0 20
2017 EN-04 40 45 10 2 2 0 0 86 5 42
2017 EN-05 37 45 11 7 0 0 0 81 7 27
2017 EN-06 60 20 13 7 0 0 0 80 7 15
2014 EN 46 40 7 6 2 0 0 85 8 116
2014 EN-03 32 55 5 9 0 0 0 86 9 22
2014 EN-04 53 36 8 4 0 0 0 89 4 53
2014 EN-05 40 40 8 4 8 0 0 80 12 25
2014 EN-06 58 25 8 8 0 0 0 83 8 12
2011 EN 55 39 5 1 1 0 0 93 1 166
2011 EN-02 55 45 0 0 0 0 0 100 0 11
2011 EN-03 51 43 5 0 0 0 0 95 0 37
2011 EN-04 54 36 8 0 2 0 0 90 2 59
2011 EN-05 50 44 3 3 0 0 0 94 3 36
2011 EN-06 70 26 4 0 0 0 0 96 0 23

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 37 41 12 6 4 0 0 78 10 113
2018 EN-03 42 42 5 5 5 0 0 84 11 19
2018 EN-04 36 43 10 5 7 0 0 79 12 42
2018 EN-05 24 52 17 7 0 0 0 76 7 29
2017 EN 33 43 10 10 3 0 0 77 13 107
2017 EN-03 55 40 0 5 0 0 0 95 5 20
2017 EN-04 29 40 14 14 2 0 0 69 17 42
2017 EN-05 22 55 11 4 7 0 0 78 11 27
2017 EN-06 33 33 13 20 0 0 0 67 20 15
2014 EN 25 50 11 10 3 0 0 75 14 116
2014 EN-03 27 45 14 14 0 0 0 73 14 22
2014 EN-04 28 53 9 6 4 0 0 81 9 53
2014 EN-05 16 48 12 20 4 0 0 64 24 25
2014 EN-06 33 50 8 8 0 0 0 83 8 12
2011 EN 47 44 5 3 1 0 0 91 4 167
2011 EN-02 55 45 0 0 0 0 0 100 0 11
2011 EN-03 51 46 0 3 0 0 0 97 3 37
2011 EN-04 48 40 3 5 3 0 0 88 8 60
2011 EN-05 36 50 14 0 0 0 0 86 0 36
2011 EN-06 48 43 4 4 0 0 0 91 4 23
2008 EN 42 45 6 6 1 0 0 87 7 139
2008 EN-03 52 35 6 3 3 0 0 87 6 31
2008 EN-04 37 55 8 0 0 0 0 92 0 49
2008 EN-05 44 36 6 14 0 0 0 81 14 36
2008 EN-06 41 47 0 12 0 0 0 88 12 17

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 31 33 22 10 3 2 0 65 13 113
2018 EN-03 47 26 5 16 5 0 0 74 21 19
2018 EN-04 21 33 31 10 2 2 0 56 12 42
2018 EN-05 28 41 21 10 0 0 0 69 10 29
2017 EN 37 34 15 9 5 0 0 71 14 106
2017 EN-03 50 35 0 15 0 0 0 85 15 20
2017 EN-04 33 40 12 5 10 0 0 74 14 42
2017 EN-05 27 35 27 12 0 0 0 61 12 26
2017 EN-06 33 20 27 13 7 0 0 53 20 15
2014 EN 18 32 29 13 8 0 0 50 21 116
2014 EN-03 18 32 36 5 9 0 0 50 14 22
2014 EN-04 19 38 25 13 6 0 0 56 19 53
2014 EN-05 12 28 36 12 12 0 0 40 24 25
2014 EN-06 33 17 17 33 0 0 0 50 33 12
2011 EN 34 37 17 5 5 1 0 72 10 166
2011 EN-02 27 73 0 0 0 0 0 100 0 11
2011 EN-03 51 38 5 3 3 0 0 89 5 37
2011 EN-04 34 31 22 5 7 2 0 66 12 59
2011 EN-05 22 50 17 6 3 3 0 74 9 36
2011 EN-06 26 17 35 13 9 0 0 43 22 23

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 28 38 22 7 4 1 0 66 12 112
2018 EN-03 42 32 5 16 5 0 0 74 21 19
2018 EN-04 21 36 29 10 5 0 0 57 14 42
2018 EN-05 25 46 25 4 0 0 0 71 4 28
2017 EN 32 38 19 6 4 0 0 70 10 107
2017 EN-03 50 30 15 5 0 0 0 80 5 20
2017 EN-04 29 40 19 5 7 0 0 69 12 42
2017 EN-05 22 45 26 7 0 0 0 67 7 27
2017 EN-06 20 40 20 13 7 0 0 60 20 15
2014 EN 12 39 30 13 6 0 0 51 19 116
2014 EN-03 14 32 32 18 5 0 0 45 23 22
2014 EN-04 17 39 30 8 6 0 0 56 13 53
2014 EN-05 4 40 28 20 8 0 0 44 28 25
2014 EN-06 8 42 33 17 0 0 0 50 17 12
2011 EN 33 39 19 7 2 1 0 73 9 166
2011 EN-02 45 36 18 0 0 0 0 82 0 11
2011 EN-03 46 38 11 5 0 0 0 84 5 37
2011 EN-04 32 37 19 8 3 0 0 69 12 59
2011 EN-05 28 47 14 6 0 6 0 79 6 36
2011 EN-06 17 30 39 9 4 0 0 48 13 23
2008 EN 25 47 16 9 2 0 0 73 12 139
2008 EN-03 32 52 6 10 0 0 0 84 10 31
2008 EN-04 29 49 14 6 2 0 0 78 8 49
2008 EN-05 22 44 22 8 3 0 0 67 11 36
2008 EN-06 6 41 29 18 6 0 0 47 24 17

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 25 25 22 14 8 6 0 53 24 113
2018 EN-03 21 32 16 21 5 5 0 56 28 19
2018 EN-04 21 31 24 12 10 2 0 54 22 42
2018 EN-05 21 17 24 21 3 14 0 44 28 29
2017 EN 32 21 18 15 8 5 1 57 25 107
2017 EN-03 45 20 15 10 5 5 0 68 16 20
2017 EN-04 29 26 19 12 10 2 2 58 23 42
2017 EN-05 22 15 22 26 4 11 0 42 33 27
2017 EN-06 27 27 13 13 20 0 0 53 33 15
2014 EN 21 23 27 16 9 4 0 46 26 116
2014 EN-03 23 27 18 23 9 0 0 50 32 22
2014 EN-04 25 22 28 9 9 6 0 50 20 53
2014 EN-05 0 32 32 20 8 8 0 35 30 25
2014 EN-06 42 8 25 25 0 0 0 50 25 12
2011 EN 34 28 20 6 5 7 1 66 12 166
2011 EN-02 45 18 36 0 0 0 0 64 0 11
2011 EN-03 44 31 17 6 3 0 0 75 8 36
2011 EN-04 37 27 12 10 8 7 0 68 20 60
2011 EN-05 22 31 31 3 0 14 0 61 3 36
2011 EN-06 22 26 26 4 9 9 4 55 15 23
2008 EN 23 35 22 9 5 5 1 62 15 139
2008 EN-03 23 42 26 3 6 0 0 65 10 31
2008 EN-04 27 37 22 6 4 4 0 66 11 49
2008 EN-05 19 25 22 22 3 8 0 48 27 36
2008 EN-06 18 41 12 6 6 12 6 71 14 17
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 60 23 5 7 3 1 1 84 10 110
2018 EN-03 61 11 11 6 6 0 6 76 12 18
2018 EN-04 56 27 5 7 2 2 0 85 10 41
2018 EN-05 55 31 7 7 0 0 0 86 7 29
2017 EN 49 35 6 6 2 2 0 86 8 107
2017 EN-03 60 15 10 10 5 0 0 75 15 20
2017 EN-04 55 33 5 2 2 2 0 90 5 42
2017 EN-05 37 48 11 4 0 0 0 85 4 27
2017 EN-06 47 33 0 13 0 7 0 86 14 15
2014 EN 44 35 9 5 4 1 1 81 10 116
2014 EN-03 36 45 9 5 5 0 0 82 9 22
2014 EN-04 49 39 6 2 2 0 2 90 4 53
2014 EN-05 48 28 16 4 0 4 0 79 4 25
2014 EN-06 42 17 8 17 17 0 0 58 33 12
2011 EN 44 28 15 7 3 2 0 74 10 167
2011 EN-02 55 27 9 0 9 0 0 82 9 11
2011 EN-03 51 19 19 8 0 3 0 72 8 37
2011 EN-04 50 32 10 2 5 2 0 83 7 60
2011 EN-05 36 33 11 14 3 3 0 71 17 36
2011 EN-06 26 26 30 13 0 4 0 55 14 23
2008 EN 39 30 14 8 6 2 1 71 15 139
2008 EN-03 45 29 10 3 6 6 0 79 10 31
2008 EN-04 39 35 10 6 6 2 2 77 13 49
2008 EN-05 31 31 25 8 6 0 0 61 14 36
2008 EN-06 47 18 12 18 6 0 0 65 24 17

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 50 32 6 10 2 0 0 82 12 111
2018 EN-03 42 26 5 21 5 0 0 68 26 19
2018 EN-04 48 33 13 8 0 0 0 80 8 40
2018 EN-05 41 45 3 10 0 0 0 86 10 29
2017 EN 49 32 8 8 3 0 0 81 11 107
2017 EN-03 55 30 5 5 5 0 0 85 10 20
2017 EN-04 50 29 14 5 2 0 0 79 7 42
2017 EN-05 37 41 7 15 0 0 0 78 15 27
2017 EN-06 53 33 0 7 7 0 0 87 13 15
2014 EN 40 34 13 8 5 0 1 74 13 116
2014 EN-03 50 18 14 9 9 0 0 68 18 22
2014 EN-04 42 41 8 4 4 0 2 85 8 53
2014 EN-05 40 24 24 8 4 0 0 64 12 25
2014 EN-06 25 42 8 17 8 0 0 67 25 12
2011 EN 41 34 9 11 4 1 1 75 16 167
2011 EN-02 45 36 0 18 0 0 0 82 18 11
2011 EN-03 49 35 5 11 0 0 0 84 11 37
2011 EN-04 43 33 7 8 7 0 2 78 15 60
2011 EN-05 31 36 17 11 6 0 0 67 17 36
2011 EN-06 35 26 13 17 4 4 0 64 23 23
2008 EN 37 33 14 10 6 0 0 70 17 139
2008 EN-03 42 35 10 10 3 0 0 77 13 31
2008 EN-04 39 35 12 4 10 0 0 73 14 49
2008 EN-05 28 28 19 19 6 0 0 56 25 36
2008 EN-06 41 35 6 12 6 0 0 76 18 17

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 58 20 8 8 4 1 0 79 13 113
2018 EN-03 53 16 16 11 5 0 0 68 16 19
2018 EN-04 57 21 7 7 5 2 0 80 12 42
2018 EN-05 62 17 10 7 3 0 0 79 10 29
2017 EN 57 24 9 5 5 0 0 81 9 106
2017 EN-03 55 20 15 0 10 0 0 75 10 20
2017 EN-04 66 22 5 2 5 0 0 88 7 41
2017 EN-05 44 30 15 11 0 0 0 74 11 27
2017 EN-06 53 27 7 7 7 0 0 80 13 15
2014 EN 43 37 4 9 6 0 1 81 15 116
2014 EN-03 45 41 0 14 0 0 0 86 14 22
2014 EN-04 51 38 4 2 4 0 2 90 6 53
2014 EN-05 32 40 12 12 4 0 0 72 16 25
2014 EN-06 33 25 0 17 25 0 0 58 42 12

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 29 34 13 12 4 7 0 68 18 113
2018 EN-03 32 42 16 5 0 5 0 78 6 19
2018 EN-04 29 33 7 14 2 14 0 72 19 42
2018 EN-05 21 34 17 14 10 3 0 57 25 29
2017 EN 26 31 21 7 7 7 0 61 16 107
2017 EN-03 45 20 15 5 5 10 0 72 11 20
2017 EN-04 19 33 26 7 10 5 0 55 18 42
2017 EN-05 19 37 22 7 4 11 0 62 13 27
2017 EN-06 20 27 20 13 13 7 0 50 29 15
2014 EN 14 30 29 9 4 13 1 51 15 116
2014 EN-03 18 18 32 5 9 14 5 44 17 22
2014 EN-04 15 36 28 6 0 15 0 60 7 53
2014 EN-05 8 16 36 16 8 16 0 29 29 25
2014 EN-06 17 58 17 8 0 0 0 75 8 12
2011 EN 20 40 19 10 2 8 1 66 13 166
2011 EN-02 27 45 18 0 0 9 0 80 0 11
2011 EN-03 22 57 8 0 0 14 0 91 0 37
2011 EN-04 22 33 20 12 3 10 0 61 17 60
2011 EN-05 11 37 26 17 3 6 0 52 21 35
2011 EN-06 22 35 22 13 4 0 4 59 18 23

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 26 32 17 16 6 3 0 60 23 112
2018 EN-03 28 28 17 28 0 0 0 56 28 18
2018 EN-04 24 31 17 19 5 5 0 58 25 42
2018 EN-05 24 34 21 14 7 0 0 59 21 29
2017 EN 19 38 17 19 6 1 0 58 25 107
2017 EN-03 40 35 15 5 5 0 0 75 10 20
2017 EN-04 14 36 14 26 7 2 0 51 34 42
2017 EN-05 19 33 30 19 0 0 0 52 19 27
2017 EN-06 7 47 7 20 20 0 0 53 40 15
2014 EN 9 28 28 23 9 2 1 38 34 116
2014 EN-03 18 9 27 27 9 5 5 30 40 22
2014 EN-04 8 39 27 19 6 2 0 48 25 53
2014 EN-05 4 12 32 36 16 0 0 16 52 25
2014 EN-06 8 50 33 0 8 0 0 58 8 12
2011 EN 16 33 27 14 5 4 0 52 20 165
2011 EN-02 36 45 9 9 0 0 0 82 9 11
2011 EN-03 22 43 24 8 3 0 0 65 11 37
2011 EN-04 17 27 29 14 7 7 0 47 22 59
2011 EN-05 11 31 29 23 3 3 0 44 26 35
2011 EN-06 4 30 35 13 13 4 0 36 27 23
2008 EN 11 40 19 17 11 1 0 52 28 139
2008 EN-03 16 45 19 19 0 0 0 61 19 31
2008 EN-04 14 41 18 10 12 4 0 57 23 49
2008 EN-05 3 39 17 28 14 0 0 42 42 36
2008 EN-06 0 29 35 12 24 0 0 29 35 17

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 17 29 19 19 11 5 0 49 31 113
2018 EN-03 21 21 32 21 5 0 0 42 26 19
2018 EN-04 17 36 10 12 14 12 0 59 30 42
2018 EN-05 10 34 24 28 3 0 0 45 31 29
2017 EN 10 37 22 19 7 5 0 49 27 107
2017 EN-03 20 55 15 5 5 0 0 75 10 20
2017 EN-04 12 31 19 19 10 10 0 47 32 42
2017 EN-05 0 37 33 22 4 4 0 38 27 27
2017 EN-06 7 20 27 33 13 0 0 27 47 15
2014 EN 9 21 26 27 12 6 0 31 41 116
2014 EN-03 9 14 23 23 18 14 0 26 47 22
2014 EN-04 9 28 28 21 6 8 0 41 29 53
2014 EN-05 4 12 32 32 20 0 0 16 52 25
2014 EN-06 17 17 8 50 8 0 0 33 58 12
2011 EN 13 34 22 20 7 4 1 49 28 166
2011 EN-02 27 36 27 9 0 0 0 64 9 11
2011 EN-03 22 43 19 11 0 5 0 69 11 37
2011 EN-04 12 36 25 12 8 5 2 51 22 59
2011 EN-05 8 25 14 39 8 6 0 35 50 36
2011 EN-06 0 30 26 30 13 0 0 30 43 23
2008 EN 6 30 25 20 13 5 0 38 35 138
2008 EN-03 10 39 19 19 3 10 0 54 25 31
2008 EN-04 8 31 25 10 19 6 0 42 31 48
2008 EN-05 0 22 33 33 11 0 0 22 44 36
2008 EN-06 0 24 18 29 24 6 0 25 56 17

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 12 33 17 25 12 2 1 45 37 113
2018 EN-03 11 32 26 16 11 0 5 44 28 19
2018 EN-04 10 31 14 29 12 5 0 43 43 42
2018 EN-05 17 28 17 24 14 0 0 45 38 29
2017 EN 8 37 20 21 11 2 0 46 33 107
2017 EN-03 15 35 30 20 0 0 0 50 20 20
2017 EN-04 7 33 19 21 14 5 0 43 38 42
2017 EN-05 4 33 15 33 15 0 0 37 48 27
2017 EN-06 13 40 27 7 13 0 0 53 20 15
2014 EN 6 26 22 27 17 3 0 33 45 116
2014 EN-03 5 14 27 32 23 0 0 18 55 22
2014 EN-04 6 38 23 17 11 6 0 46 30 53
2014 EN-05 4 12 16 40 28 0 0 16 68 25
2014 EN-06 17 25 17 42 0 0 0 42 42 12
2011 EN 13 41 20 17 6 2 0 55 24 166
2011 EN-02 9 64 9 18 0 0 0 73 18 11
2011 EN-03 14 51 19 14 3 0 0 65 16 37
2011 EN-04 20 31 20 17 7 5 0 54 25 59
2011 EN-05 6 42 19 25 8 0 0 47 33 36
2011 EN-06 4 39 30 13 9 4 0 45 23 23
2008 EN 9 34 23 20 9 4 1 45 30 138
2008 EN-03 16 39 16 19 6 3 0 57 27 31
2008 EN-04 10 35 19 17 10 6 2 50 30 48
2008 EN-05 3 31 33 22 8 3 0 34 31 36
2008 EN-06 6 24 29 29 12 0 0 29 41 17
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 26 35 17 13 6 1 2 62 20 112
2018 EN-03 21 26 21 16 11 0 5 50 28 19
2018 EN-04 33 40 10 12 2 2 0 76 15 42
2018 EN-05 7 46 18 18 7 0 4 56 26 28
2017 EN 20 34 19 19 7 0 0 55 26 107
2017 EN-03 35 30 20 10 5 0 0 65 15 20
2017 EN-04 21 31 21 17 10 0 0 52 26 42
2017 EN-05 11 33 30 22 4 0 0 44 26 27
2017 EN-06 13 40 0 33 13 0 0 53 47 15
2014 EN 16 38 11 23 11 0 0 54 35 116
2014 EN-03 14 50 14 14 9 0 0 64 23 22
2014 EN-04 15 38 13 27 8 0 0 53 34 53
2014 EN-05 20 24 12 28 16 0 0 44 44 25
2014 EN-06 17 58 0 17 8 0 0 75 25 12
2011 EN 20 44 17 14 4 1 0 65 18 167
2011 EN-02 18 55 27 0 0 0 0 73 0 11
2011 EN-03 24 51 11 11 3 0 0 76 14 37
2011 EN-04 22 43 17 15 2 2 0 66 17 60
2011 EN-05 14 42 25 17 3 0 0 56 19 36
2011 EN-06 22 35 9 17 13 4 0 59 32 23

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 29 45 10 12 5 0 0 73 17 112
2018 EN-03 16 53 11 16 5 0 0 68 21 19
2018 EN-04 31 52 2 12 2 0 0 83 14 42
2018 EN-05 29 39 14 11 7 0 0 68 18 28
2017 EN 20 44 18 12 5 1 0 65 17 107
2017 EN-03 30 35 25 5 5 0 0 65 10 20
2017 EN-04 14 45 19 12 7 2 0 61 20 42
2017 EN-05 11 52 19 19 0 0 0 63 19 27
2017 EN-06 33 40 7 13 7 0 0 73 20 15

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 8 24 23 14 10 17 5 41 30 111
2018 EN-03 5 32 16 5 16 26 0 50 29 19
2018 EN-04 12 20 22 12 7 22 5 43 27 41
2018 EN-05 3 21 24 21 10 10 10 30 39 29
2017 EN 6 23 24 9 8 26 4 42 24 105
2017 EN-03 15 10 25 10 5 30 5 38 23 20
2017 EN-04 5 20 22 5 15 29 5 37 30 41
2017 EN-05 0 31 31 15 0 23 0 40 20 26
2017 EN-06 7 33 20 13 7 13 7 50 25 15
2014 EN 7 19 24 14 6 25 5 37 28 116
2014 EN-03 5 18 23 14 0 32 9 38 23 22
2014 EN-04 6 17 21 13 8 28 8 35 33 53
2014 EN-05 4 20 32 16 4 24 0 32 26 25
2014 EN-06 8 33 33 17 0 8 0 45 18 12

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 48 29 9 10 4 0 1 78 13 113
2018 EN-03 53 16 5 21 5 0 0 68 26 19
2018 EN-04 48 33 10 7 2 0 0 81 10 42
2018 EN-05 34 45 3 14 0 0 3 82 14 29
2017 EN 48 37 7 5 3 0 0 85 7 107
2017 EN-03 50 30 10 5 5 0 0 80 10 20
2017 EN-04 50 40 2 5 2 0 0 90 7 42
2017 EN-05 44 41 11 4 0 0 0 85 4 27
2017 EN-06 40 33 13 7 7 0 0 73 13 15
2014 EN 34 43 9 9 4 0 1 77 13 116
2014 EN-03 23 50 14 9 5 0 0 73 14 22
2014 EN-04 44 45 4 4 2 0 2 90 6 53
2014 EN-05 32 44 16 8 0 0 0 76 8 25
2014 EN-06 25 17 17 25 17 0 0 42 42 12
2011 EN 35 38 13 8 5 0 0 74 13 167
2011 EN-02 45 36 9 0 9 0 0 82 9 11
2011 EN-03 43 41 8 8 0 0 0 84 8 37
2011 EN-04 33 38 15 5 8 0 0 72 13 60
2011 EN-05 33 42 11 11 3 0 0 75 14 36
2011 EN-06 26 30 22 17 4 0 0 57 22 23
2008 EN 29 36 17 12 6 1 0 65 18 139
2008 EN-03 32 39 13 10 3 3 0 73 13 31
2008 EN-04 39 29 14 12 6 0 0 67 18 49
2008 EN-05 17 39 22 19 3 0 0 56 22 36
2008 EN-06 18 41 24 6 12 0 0 59 18 17

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 26 31 17 6 0 6 14 71 7 35
2018 EN-05 18 24 24 6 0 6 24 58 8 17
2017 EN 15 47 18 0 3 0 18 75 4 34
2017 EN-05 9 41 23 0 0 0 27 69 0 22
2017 EN-06 30 60 10 0 0 0 0 90 0 10
2014 EN 14 32 24 14 0 5 11 55 16 37
2014 EN-05 11 26 21 21 0 11 11 47 27 19
2014 EN-06 25 25 33 8 0 0 8 55 9 12

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 22 59 8 6 3 1 1 83 9 113
2018 EN-03 5 68 0 16 5 0 5 78 22 19
2018 EN-04 21 52 14 7 2 2 0 76 10 42
2018 EN-05 24 69 3 0 3 0 0 93 3 29
2017 EN 18 45 19 16 1 0 2 64 17 107
2017 EN-03 15 60 15 5 5 0 0 75 10 20
2017 EN-04 14 48 14 21 0 0 2 63 22 42
2017 EN-05 15 44 22 19 0 0 0 59 19 27
2017 EN-06 27 20 33 13 0 0 7 50 14 15
2014 EN 14 41 20 16 8 0 1 56 24 116
2014 EN-03 9 55 14 18 5 0 0 64 23 22
2014 EN-04 15 38 26 11 8 0 2 54 19 53
2014 EN-05 8 40 12 28 12 0 0 48 40 25
2014 EN-06 25 50 17 8 0 0 0 75 8 12
2011 EN 19 47 20 8 4 0 1 67 12 167
2011 EN-02 18 82 0 0 0 0 0 100 0 11
2011 EN-03 19 49 16 16 0 0 0 68 16 37
2011 EN-04 13 50 17 10 10 0 0 63 20 60
2011 EN-05 14 44 33 6 0 0 3 60 6 36
2011 EN-06 43 26 26 0 0 0 4 73 0 23
2008 EN 16 45 19 16 4 0 1 62 20 139
2008 EN-03 13 55 19 10 3 0 0 68 13 31
2008 EN-04 22 41 16 16 4 0 0 63 20 49
2008 EN-05 14 39 17 22 6 0 3 54 29 36
2008 EN-06 6 47 29 18 0 0 0 53 18 17

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 44 38 7 10 2 0 0 81 12 112
2018 EN-03 37 37 16 11 0 0 0 74 11 19
2018 EN-04 43 36 5 12 5 0 0 79 17 42
2018 EN-05 36 54 4 7 0 0 0 89 7 28
2017 EN 40 42 12 5 1 0 0 82 6 107
2017 EN-03 65 30 5 0 0 0 0 95 0 20
2017 EN-04 29 52 14 5 0 0 0 81 5 42
2017 EN-05 33 41 11 11 4 0 0 74 15 27
2017 EN-06 47 33 20 0 0 0 0 80 0 15
2014 EN 34 47 8 9 2 1 0 82 10 116
2014 EN-03 41 41 5 14 0 0 0 82 14 22
2014 EN-04 34 53 6 4 2 2 0 88 6 53
2014 EN-05 28 48 12 12 0 0 0 76 12 25
2014 EN-06 42 33 17 0 8 0 0 75 8 12
2011 EN 53 37 7 3 1 0 0 89 4 167
2011 EN-02 55 45 0 0 0 0 0 100 0 11
2011 EN-03 54 38 3 3 3 0 0 92 5 37
2011 EN-04 52 33 8 5 2 0 0 85 7 60
2011 EN-05 44 47 6 3 0 0 0 92 3 36
2011 EN-06 65 22 13 0 0 0 0 87 0 23
2008 EN 43 42 12 2 1 0 0 85 3 139
2008 EN-03 42 42 16 0 0 0 0 84 0 31
2008 EN-04 45 45 8 0 2 0 0 90 2 49
2008 EN-05 44 36 17 3 0 0 0 81 3 36
2008 EN-06 47 35 12 6 0 0 0 82 6 17

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 49 41 4 5 3 0 0 89 7 111
2018 EN-03 44 33 11 11 0 0 0 78 11 18
2018 EN-04 51 44 0 0 5 0 0 95 5 41
2018 EN-05 34 59 0 3 3 0 0 93 7 29
2017 EN 50 35 10 4 1 0 0 85 5 106
2017 EN-03 65 30 5 0 0 0 0 95 0 20
2017 EN-04 41 39 17 0 2 0 0 80 2 41
2017 EN-05 44 37 4 15 0 0 0 81 15 27
2017 EN-06 67 20 13 0 0 0 0 87 0 15
2014 EN 39 46 8 4 3 1 0 85 7 116
2014 EN-03 32 50 9 5 5 0 0 82 9 22
2014 EN-04 44 45 6 2 2 2 0 90 4 53
2014 EN-05 24 60 12 4 0 0 0 84 4 25
2014 EN-06 67 17 0 8 8 0 0 83 17 12
2011 EN 54 40 3 3 0 0 0 94 3 167
2011 EN-02 36 55 9 0 0 0 0 91 0 11
2011 EN-03 57 38 3 3 0 0 0 95 3 37
2011 EN-04 57 35 3 5 0 0 0 92 5 60
2011 EN-05 39 58 0 3 0 0 0 97 3 36
2011 EN-06 74 22 4 0 0 0 0 96 0 23
2008 EN 49 45 4 2 0 0 0 94 2 139
2008 EN-03 52 45 3 0 0 0 0 97 0 31
2008 EN-04 39 57 2 2 0 0 0 96 2 49
2008 EN-05 50 42 6 3 0 0 0 92 3 36
2008 EN-06 65 24 6 6 0 0 0 88 6 17

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 18 32 20 21 6 2 2 52 28 112
2018 EN-03 21 32 16 16 11 0 5 56 28 19
2018 EN-04 17 29 17 22 10 5 0 49 33 41
2018 EN-05 14 38 21 24 3 0 0 52 28 29
2017 EN 24 42 16 8 6 2 1 68 15 107
2017 EN-03 50 25 10 5 10 0 0 75 15 20
2017 EN-04 26 45 12 5 10 0 2 73 15 42
2017 EN-05 7 48 22 15 4 4 0 58 19 27
2017 EN-06 13 40 27 13 0 7 0 57 14 15
2014 EN 8 40 25 11 14 3 0 49 26 116
2014 EN-03 5 32 32 14 18 0 0 36 32 22
2014 EN-04 9 51 19 4 13 4 0 63 18 53
2014 EN-05 4 24 32 16 20 4 0 29 38 25
2014 EN-06 17 42 25 17 0 0 0 58 17 12
2011 EN 17 38 22 12 8 3 0 56 21 167
2011 EN-02 36 18 27 9 0 9 0 60 10 11
2011 EN-03 22 49 16 8 3 3 0 72 11 37
2011 EN-04 10 35 22 13 17 3 0 47 31 60
2011 EN-05 14 47 17 17 6 0 0 61 22 36
2011 EN-06 22 22 39 9 4 4 0 45 14 23
2008 EN 12 42 20 17 8 1 0 55 25 139
2008 EN-03 6 48 23 10 10 3 0 57 20 31
2008 EN-04 12 41 24 12 10 0 0 53 22 49
2008 EN-05 17 36 17 22 6 3 0 54 29 36
2008 EN-06 6 47 18 29 0 0 0 53 29 17

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 21 19 15 26 15 0 4 41 43 112
2018 EN-03 32 5 21 21 16 0 5 39 39 19
2018 EN-04 17 20 17 24 22 0 0 37 46 41
2018 EN-05 17 21 14 38 3 0 7 41 44 29
2017 EN 17 33 15 10 19 2 5 53 31 106
2017 EN-03 30 30 15 10 15 0 0 60 25 20
2017 EN-04 14 36 24 2 19 0 5 53 23 42
2017 EN-05 4 44 4 19 26 0 4 50 46 27
2017 EN-06 14 14 14 21 14 7 14 36 45 14
2014 EN 9 26 18 16 28 1 3 36 46 116
2014 EN-03 18 18 18 5 36 5 0 38 43 22
2014 EN-04 8 27 22 13 27 0 4 35 41 53
2014 EN-05 4 32 12 20 32 0 0 36 52 25
2014 EN-06 8 25 17 33 8 0 8 36 45 12
2011 EN 12 26 22 17 19 2 1 40 37 167
2011 EN-02 9 36 36 18 0 0 0 45 18 11
2011 EN-03 27 27 22 14 8 3 0 56 22 37
2011 EN-04 3 27 22 17 27 5 0 32 46 60
2011 EN-05 8 22 19 25 25 0 0 31 50 36
2011 EN-06 17 26 22 13 13 0 9 48 29 23
2008 EN 18 35 15 18 12 1 1 54 30 139
2008 EN-03 10 58 16 6 10 0 0 68 16 31
2008 EN-04 24 24 12 18 14 4 2 52 35 49
2008 EN-05 14 25 22 28 11 0 0 39 39 36
2008 EN-06 12 47 6 18 12 0 6 63 31 17

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 30 46 9 9 5 1 0 76 15 111
2018 EN-03 33 39 11 11 6 0 0 72 17 18
2018 EN-04 22 54 10 7 5 2 0 78 13 41
2018 EN-05 24 55 3 10 7 0 0 79 17 29
2017 EN 26 37 18 17 3 0 0 63 19 107
2017 EN-03 30 45 10 15 0 0 0 75 15 20
2017 EN-04 17 36 21 19 7 0 0 52 26 42
2017 EN-05 22 45 19 15 0 0 0 67 15 27
2017 EN-06 47 13 20 20 0 0 0 60 20 15
2014 EN 16 51 16 12 5 0 0 67 17 116
2014 EN-03 18 36 27 9 9 0 0 55 18 22
2014 EN-04 19 53 17 9 2 0 0 72 11 53
2014 EN-05 8 56 4 24 8 0 0 64 32 25
2014 EN-06 25 58 8 8 0 0 0 83 8 12
2011 EN 36 42 15 6 1 0 0 78 7 166
2011 EN-02 36 64 0 0 0 0 0 100 0 11
2011 EN-03 51 30 19 0 0 0 0 81 0 37
2011 EN-04 32 39 19 10 0 0 0 71 10 59
2011 EN-05 19 56 17 8 0 0 0 75 8 36
2011 EN-06 48 39 4 4 4 0 0 87 9 23

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 33 35 16 12 4 0 0 68 16 113
2018 EN-03 37 11 21 16 16 0 0 47 32 19
2018 EN-04 33 36 19 10 2 0 0 69 12 42
2018 EN-05 21 52 14 14 0 0 0 72 14 29
2017 EN 29 32 14 19 6 0 0 60 26 107
2017 EN-03 40 35 10 10 5 0 0 75 15 20
2017 EN-04 17 40 14 19 10 0 0 57 29 42
2017 EN-05 26 30 15 22 7 0 0 55 30 27
2017 EN-06 40 7 20 33 0 0 0 47 33 15
2014 EN 24 40 18 10 7 0 0 65 17 116
2014 EN-03 36 27 18 14 5 0 0 64 18 22
2014 EN-04 19 51 21 9 0 0 0 70 9 53
2014 EN-05 20 28 20 12 20 0 0 48 32 25
2014 EN-06 33 50 8 8 0 0 0 83 8 12

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 29 39 13 14 4 0 1 68 19 112
2018 EN-03 42 21 11 11 11 0 5 67 22 19
2018 EN-04 26 38 17 12 7 0 0 64 19 42
2018 EN-05 18 46 11 25 0 0 0 64 25 28
2017 EN 22 40 21 11 2 2 2 64 14 107
2017 EN-03 40 35 20 0 5 0 0 75 5 20
2017 EN-04 12 43 21 12 2 5 5 61 16 42
2017 EN-05 15 44 22 19 0 0 0 59 19 27
2017 EN-06 20 40 27 13 0 0 0 60 13 15
2014 EN 13 37 26 18 3 2 1 51 22 116
2014 EN-03 14 45 18 23 0 0 0 59 23 22
2014 EN-04 13 38 27 15 4 4 0 53 20 53
2014 EN-05 12 32 32 20 4 0 0 44 24 25
2014 EN-06 17 42 17 17 0 0 8 64 18 12
2011 EN 32 44 15 5 2 1 1 77 7 166
2011 EN-02 27 55 18 0 0 0 0 82 0 11
2011 EN-03 39 44 8 3 0 3 3 88 3 36
2011 EN-04 35 40 15 5 3 2 0 76 8 60
2011 EN-05 22 50 17 8 3 0 0 72 11 36
2011 EN-06 30 39 22 4 4 0 0 70 9 23

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 19 37 27 9 4 4 0 59 14 113
2018 EN-03 21 32 37 5 5 0 0 53 11 19
2018 EN-04 17 36 26 12 5 5 0 55 18 42
2018 EN-05 14 41 31 3 3 7 0 59 7 29
2017 EN 15 39 19 19 4 5 0 56 24 107
2017 EN-03 30 40 10 15 0 5 0 74 16 20
2017 EN-04 12 38 14 19 7 10 0 55 29 42
2017 EN-05 11 33 33 22 0 0 0 44 22 27
2017 EN-06 7 40 20 27 7 0 0 47 33 15

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 48 34 9 4 4 0 1 82 9 113
2018 EN-03 37 47 5 0 11 0 0 84 11 19
2018 EN-04 57 29 7 5 2 0 0 86 7 42
2018 EN-05 45 28 14 7 3 0 3 75 11 29
2017 EN 37 41 11 7 2 1 0 79 9 106
2017 EN-03 50 35 0 15 0 0 0 85 15 20
2017 EN-04 34 51 7 2 2 2 0 88 5 41
2017 EN-05 26 33 26 11 4 0 0 59 15 27
2017 EN-06 33 47 13 7 0 0 0 80 7 15
2014 EN 22 49 15 8 4 1 1 73 12 116
2014 EN-03 23 59 9 5 0 5 0 86 5 22
2014 EN-04 32 49 13 4 2 0 0 81 6 53
2014 EN-05 12 40 20 16 8 0 4 54 25 25
2014 EN-06 8 58 8 8 17 0 0 67 25 12
2011 EN 38 40 11 8 1 1 2 80 9 167
2011 EN-02 55 27 9 0 0 9 0 90 0 11
2011 EN-03 49 41 8 3 0 0 0 89 3 37
2011 EN-04 40 40 5 12 2 0 2 81 14 60
2011 EN-05 25 53 14 8 0 0 0 78 8 36
2011 EN-06 30 22 30 9 0 0 9 57 10 23

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 25 40 17 13 4 1 1 66 17 113
2018 EN-03 32 63 5 0 0 0 0 95 0 19
2018 EN-04 36 33 21 7 0 2 0 71 7 42
2018 EN-05 14 38 14 17 14 0 3 54 32 29
2017 EN 26 40 24 9 1 0 0 66 10 107
2017 EN-03 50 25 20 5 0 0 0 75 5 20
2017 EN-04 29 50 17 5 0 0 0 79 5 42
2017 EN-05 15 33 33 19 0 0 0 48 19 27
2017 EN-06 0 40 40 13 7 0 0 40 20 15
2014 EN 21 35 27 14 3 0 1 57 17 116
2014 EN-03 27 41 23 9 0 0 0 68 9 22
2014 EN-04 21 47 24 8 0 0 0 68 8 53
2014 EN-05 16 28 20 32 4 0 0 44 36 25
2014 EN-06 8 0 58 17 8 0 8 9 27 12
2011 EN 30 39 18 9 4 0 0 69 13 166
2011 EN-02 45 45 9 0 0 0 0 91 0 11
2011 EN-03 46 46 8 0 0 0 0 92 0 37
2011 EN-04 27 45 18 2 8 0 0 72 10 60
2011 EN-05 23 29 31 14 3 0 0 51 17 35
2011 EN-06 17 22 17 39 4 0 0 39 43 23
2008 EN 21 42 19 11 5 1 0 64 16 139
2008 EN-03 19 55 10 6 3 6 0 79 10 31
2008 EN-04 29 43 18 8 2 0 0 71 10 49
2008 EN-05 17 31 25 19 8 0 0 47 28 36
2008 EN-06 0 41 35 12 12 0 0 41 24 17

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 EN 15 45 40 113
2018 EN-03 11 42 47 19
2018 EN-04 17 50 33 42
2018 EN-05 10 38 52 29
2017 EN 15 45 41 107
2017 EN-03 0 55 45 20
2017 EN-04 17 48 36 42
2017 EN-05 22 33 45 27
2017 EN-06 7 40 53 15
2014 EN 19 41 40 116
2014 EN-03 18 45 36 22
2014 EN-04 17 53 30 53
2014 EN-05 28 8 64 25
2014 EN-06 0 58 42 12
2011 EN 16 52 32 167
2011 EN-02 0 64 36 11
2011 EN-03 8 65 27 37
2011 EN-04 17 55 28 60
2011 EN-05 11 50 39 36
2011 EN-06 39 22 39 23

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 EN 29 12 35 6 6 12 17
2017 EN 19 13 32 13 11 13 15
2014 EN 23 27 36 9 9999 5 22
2011 EN 54 31 8 4 9999 4 26
2011 EN-04 50 30 10 10 9999 0 10
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 44 39 11 4 2 0 0 83 6 113
2018 EN-03 47 32 5 11 5 0 0 79 16 19
2018 EN-04 33 48 14 5 0 0 0 81 5 42
2018 EN-05 48 41 7 3 0 0 0 90 3 29
2017 EN 32 47 15 6 0 0 0 79 6 107
2017 EN-03 25 70 5 0 0 0 0 95 0 20
2017 EN-04 21 45 21 12 0 0 0 67 12 42
2017 EN-05 29 52 11 7 0 0 0 81 7 27
2017 EN-06 67 13 20 0 0 0 0 80 0 15
2014 EN 31 44 15 7 3 1 0 76 10 116
2014 EN-03 18 41 27 5 5 5 0 62 10 22
2014 EN-04 28 51 13 8 0 0 0 79 8 53
2014 EN-05 36 40 16 4 4 0 0 76 8 25
2014 EN-06 58 25 0 8 8 0 0 83 17 12
2011 EN 40 46 10 4 0 1 0 86 4 166
2011 EN-02 45 36 18 0 0 0 0 82 0 11
2011 EN-03 42 50 3 6 0 0 0 92 6 36
2011 EN-04 42 45 12 2 0 0 0 87 2 60
2011 EN-05 25 53 14 8 0 0 0 78 8 36
2011 EN-06 52 35 4 4 0 4 0 91 5 23
2008 EN 35 42 14 6 3 0 0 77 9 139
2008 EN-03 35 29 29 6 0 0 0 65 6 31
2008 EN-04 39 45 10 4 2 0 0 84 6 49
2008 EN-05 33 44 11 6 6 0 0 78 11 36
2008 EN-06 29 47 12 6 6 0 0 76 12 17

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 20 45 20 12 3 1 1 65 15 112
2018 EN-03 17 44 28 0 6 0 6 65 6 18
2018 EN-04 21 36 24 14 2 2 0 59 17 42
2018 EN-05 14 55 10 21 0 0 0 69 21 29
2017 EN 19 45 20 10 4 2 0 65 14 107
2017 EN-03 20 55 20 5 0 0 0 75 5 20
2017 EN-04 19 48 14 7 7 5 0 70 15 42
2017 EN-05 19 33 22 26 0 0 0 52 26 27
2017 EN-06 13 40 40 0 7 0 0 53 7 15
2014 EN 9 39 28 20 3 2 0 49 23 116
2014 EN-03 9 36 23 32 0 0 0 45 32 22
2014 EN-04 11 45 25 13 2 4 0 59 16 53
2014 EN-05 8 28 40 16 8 0 0 36 24 25
2014 EN-06 8 42 25 25 0 0 0 50 25 12
2011 EN 18 39 22 18 3 0 0 57 21 167
2011 EN-02 36 27 18 18 0 0 0 64 18 11
2011 EN-03 27 38 24 8 3 0 0 65 11 37
2011 EN-04 15 45 22 15 3 0 0 60 18 60
2011 EN-05 14 31 25 31 0 0 0 44 31 36
2011 EN-06 9 43 17 22 9 0 0 52 30 23

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 5 31 42 13 6 1 1 20 37 112
2018 EN-03 0 37 26 21 11 0 5 33 39 19
2018 EN-04 10 31 43 10 5 2 0 15 41 42
2018 EN-05 7 32 50 11 0 0 0 11 39 28
2017 EN 9 41 28 13 6 2 1 20 52 107
2017 EN-03 5 30 30 15 15 0 5 32 37 20
2017 EN-04 10 43 38 5 2 2 0 7 54 42
2017 EN-05 15 52 15 11 4 4 0 15 69 27
2017 EN-06 7 40 27 13 13 0 0 27 47 15
2014 EN 17 31 44 3 4 0 0 8 48 116
2014 EN-03 18 32 45 0 5 0 0 5 50 22
2014 EN-04 11 32 47 6 4 0 0 9 44 53
2014 EN-05 20 36 40 0 4 0 0 4 56 25
2014 EN-06 17 25 42 8 8 0 0 17 42 12
2011 EN 7 23 36 23 10 0 2 33 30 166
2011 EN-02 0 27 36 9 27 0 0 36 27 11
2011 EN-03 0 22 33 28 14 0 3 43 23 36
2011 EN-04 3 17 40 30 8 0 2 39 20 60
2011 EN-05 17 28 33 19 3 0 0 22 44 36
2011 EN-06 13 30 35 9 9 0 4 18 45 23
2008 EN 10 23 38 22 4 1 1 27 34 139
2008 EN-03 3 13 32 39 10 3 0 50 17 31
2008 EN-04 10 27 39 20 2 0 2 23 38 49
2008 EN-05 11 25 42 17 3 0 3 20 37 36
2008 EN-06 18 35 29 18 0 0 0 18 53 17

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 7 20 24 31 14 1 3 47 28 111
2018 EN-03 5 21 16 16 32 0 11 53 29 19
2018 EN-04 14 24 24 29 7 2 0 37 39 42
2018 EN-05 0 26 37 30 4 0 4 35 27 27
2017 EN 7 21 27 27 13 4 1 42 30 107
2017 EN-03 0 10 20 50 15 5 0 68 11 20
2017 EN-04 12 26 38 17 5 2 0 22 39 42
2017 EN-05 4 22 26 26 15 4 4 44 28 27
2017 EN-06 13 27 13 20 20 7 0 43 43 15
2014 EN 16 37 28 12 4 1 1 17 54 116
2014 EN-03 18 41 27 14 0 0 0 14 59 22
2014 EN-04 11 38 34 11 2 2 2 14 51 53
2014 EN-05 24 44 12 12 8 0 0 20 68 25
2014 EN-06 0 25 42 17 17 0 0 33 25 12
2011 EN 2 14 36 23 20 1 3 46 17 167
2011 EN-02 0 9 36 18 36 0 0 55 9 11
2011 EN-03 3 16 30 16 32 0 3 50 19 37
2011 EN-04 2 12 28 27 27 2 3 56 14 60
2011 EN-05 0 14 50 33 0 3 0 34 14 36
2011 EN-06 4 22 43 13 9 0 9 24 29 23
2008 EN 9 17 31 30 9 3 2 41 27 139
2008 EN-03 0 10 35 29 13 13 0 48 11 31
2008 EN-04 10 14 29 35 10 0 2 46 25 49
2008 EN-05 11 17 33 31 6 0 3 37 29 36
2008 EN-06 12 41 29 18 0 0 0 18 53 17

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 18 32 27 15 5 2 1 21 51 112
2018 EN-03 16 26 37 16 0 0 5 17 44 19
2018 EN-04 19 31 21 24 2 2 0 27 51 42
2018 EN-05 14 39 21 14 11 0 0 25 54 28
2017 EN 29 27 20 14 6 3 2 20 58 107
2017 EN-03 15 25 25 10 15 5 5 28 44 20
2017 EN-04 36 29 17 17 2 0 0 19 64 42
2017 EN-05 26 18 33 11 4 4 4 16 48 27
2017 EN-06 40 47 7 0 7 0 0 7 87 15
2014 EN 38 32 17 9 3 1 1 12 72 115
2014 EN-03 36 36 9 14 0 5 0 14 76 22
2014 EN-04 32 31 21 12 2 0 2 14 65 52
2014 EN-05 48 24 20 0 8 0 0 8 72 25
2014 EN-06 33 58 8 0 0 0 0 0 92 12
2011 EN 22 29 23 16 8 1 2 25 52 166
2011 EN-02 0 45 27 9 18 0 0 27 45 11
2011 EN-03 11 28 25 19 14 0 3 34 40 36
2011 EN-04 13 27 25 23 8 0 3 33 41 60
2011 EN-05 36 25 22 14 0 3 0 14 63 36
2011 EN-06 48 35 13 0 4 0 0 4 83 23
2008 EN 17 34 22 17 7 1 1 25 52 139
2008 EN-03 6 32 26 16 16 3 0 33 40 31
2008 EN-04 12 31 20 24 8 2 2 34 45 49
2008 EN-05 25 33 28 14 0 0 0 14 58 36
2008 EN-06 35 53 6 6 0 0 0 6 88 17

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 6 15 41 25 11 1 2 36 21 110
2018 EN-03 0 16 37 26 16 0 5 44 17 19
2018 EN-04 12 15 34 29 5 2 2 36 28 41
2018 EN-05 7 22 44 19 7 0 0 26 30 27
2017 EN 12 21 34 22 9 0 1 32 33 105
2017 EN-03 0 20 15 35 30 0 0 65 20 20
2017 EN-04 17 19 40 21 2 0 0 24 36 42
2017 EN-05 15 27 42 8 4 0 4 12 44 26
2017 EN-06 14 21 36 21 7 0 0 29 36 14
2014 EN 16 26 37 17 3 1 0 21 42 115
2014 EN-03 18 14 32 27 5 5 0 33 33 22
2014 EN-04 9 26 42 19 4 0 0 23 36 53
2014 EN-05 25 33 33 4 4 0 0 8 58 24
2014 EN-06 17 33 42 8 0 0 0 8 50 12
2011 EN 10 21 25 31 12 0 1 44 31 165
2011 EN-02 0 9 18 45 27 0 0 73 9 11
2011 EN-03 0 9 23 40 26 0 3 68 9 35
2011 EN-04 8 17 33 32 8 0 2 41 25 60
2011 EN-05 19 28 19 28 6 0 0 33 47 36
2011 EN-06 17 43 22 13 4 0 0 17 61 23
2008 EN 6 22 29 32 10 0 2 43 28 139
2008 EN-03 3 3 35 35 19 0 3 57 7 31
2008 EN-04 6 24 16 41 10 0 2 52 31 49
2008 EN-05 3 31 33 25 6 0 3 31 34 36
2008 EN-06 18 35 41 6 0 0 0 6 53 17

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 13 29 25 21 5 3 4 28 46 112
2018 EN-03 5 21 32 26 11 0 5 39 28 19
2018 EN-04 21 29 17 21 5 5 2 28 54 42
2018 EN-05 14 32 32 11 4 0 7 15 50 28
2017 EN 18 25 25 21 8 1 2 30 44 107
2017 EN-03 10 15 25 30 20 0 0 50 25 20
2017 EN-04 19 24 40 14 2 0 0 17 43 42
2017 EN-05 19 33 11 22 7 4 4 32 56 27
2017 EN-06 27 33 13 7 13 0 7 21 64 15
2014 EN 25 40 22 10 2 1 1 12 66 115
2014 EN-03 32 27 27 14 0 0 0 14 59 22
2014 EN-04 25 40 21 12 0 0 2 12 67 52
2014 EN-05 28 40 16 8 8 0 0 16 68 25
2014 EN-06 8 58 33 0 0 0 0 0 67 12
2011 EN 14 29 27 17 11 2 1 28 44 167
2011 EN-02 0 9 64 9 18 0 0 27 9 11
2011 EN-03 3 32 19 19 22 3 3 43 37 37
2011 EN-04 12 30 27 17 10 3 2 28 44 60
2011 EN-05 22 25 28 22 3 0 0 25 47 36
2011 EN-06 30 35 22 9 4 0 0 13 65 23
2008 EN 17 24 29 17 10 1 1 28 42 139
2008 EN-03 16 10 35 26 10 3 0 37 27 31
2008 EN-04 12 29 22 20 14 0 2 35 42 49
2008 EN-05 17 28 42 8 6 0 0 14 44 36
2008 EN-06 35 41 18 0 0 0 6 0 81 17

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 7 15 27 25 17 5 4 47 24 110
2018 EN-03 5 16 37 21 11 5 5 35 24 19
2018 EN-04 15 15 24 24 15 7 0 42 32 41
2018 EN-05 4 18 36 25 14 0 4 41 22 28
2017 EN 8 12 27 33 16 1 2 51 21 107
2017 EN-03 5 5 15 40 35 0 0 75 10 20
2017 EN-04 10 19 29 43 0 0 0 43 29 42
2017 EN-05 7 15 29 22 19 0 7 44 24 27
2017 EN-06 13 0 40 27 20 0 0 47 13 15
2014 EN 8 15 28 34 7 2 7 44 24 116
2014 EN-03 5 18 41 27 0 5 5 30 25 22
2014 EN-04 9 13 28 32 6 0 11 43 25 53
2014 EN-05 12 16 20 36 16 0 0 52 28 25
2014 EN-06 0 8 25 50 8 0 8 64 9 12
2011 EN 0 9 21 33 30 2 6 67 10 166
2011 EN-02 0 18 18 18 27 9 9 56 22 11
2011 EN-03 0 11 17 22 42 3 6 70 12 36
2011 EN-04 0 3 17 37 30 2 12 77 4 60
2011 EN-05 0 14 25 39 22 0 0 61 14 36
2011 EN-06 0 9 35 35 22 0 0 57 9 23
2008 EN 3 8 25 37 21 2 4 62 12 139
2008 EN-03 3 6 16 39 32 3 0 73 10 31
2008 EN-04 0 8 14 45 20 2 10 74 9 49
2008 EN-05 0 14 39 31 14 0 3 46 14 36
2008 EN-06 18 0 47 29 6 0 0 35 18 17

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 13 24 35 18 5 3 3 24 39 111
2018 EN-03 16 32 26 16 0 5 5 18 53 19
2018 EN-04 14 26 29 21 5 2 2 28 43 42
2018 EN-05 7 15 48 22 4 0 4 27 23 27
2017 EN 20 20 32 16 7 3 1 24 42 107
2017 EN-03 10 20 35 20 15 0 0 35 30 20
2017 EN-04 26 24 29 14 5 2 0 20 51 42
2017 EN-05 11 15 41 11 11 7 4 25 29 27
2017 EN-06 40 27 20 13 0 0 0 13 67 15
2014 EN 29 30 23 9 4 2 2 14 62 116
2014 EN-03 32 27 18 9 0 9 5 11 68 22
2014 EN-04 22 25 32 11 8 0 2 19 48 53
2014 EN-05 28 48 12 12 0 0 0 12 76 25
2014 EN-06 50 25 17 0 8 0 0 8 75 12

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 42 31 8 12 7 0 0 73 19 111
2018 EN-03 37 32 11 16 5 0 0 68 21 19
2018 EN-04 44 34 2 15 5 0 0 78 20 41
2018 EN-05 48 21 14 10 7 0 0 69 17 29
2017 EN 41 37 7 8 7 0 0 78 15 106
2017 EN-03 55 25 10 5 5 0 0 80 10 20
2017 EN-04 33 43 5 10 10 0 0 76 19 42
2017 EN-05 31 46 12 12 0 0 0 77 12 26
2017 EN-06 47 33 0 7 13 0 0 80 20 15
2014 EN 39 39 11 7 3 2 0 79 10 116
2014 EN-03 27 55 9 5 5 0 0 82 9 22
2014 EN-04 44 34 11 8 2 2 0 79 10 53
2014 EN-05 28 48 12 4 4 4 0 79 8 25
2014 EN-06 67 17 0 17 0 0 0 83 17 12

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 55 37 5 3 1 0 0 92 4 111
2018 EN-03 58 32 11 0 0 0 0 89 0 19
2018 EN-04 54 44 2 0 0 0 0 98 0 41
2018 EN-05 55 34 3 3 3 0 0 90 7 29
2017 EN 50 39 7 3 1 0 0 90 4 106
2017 EN-03 55 35 5 5 0 0 0 90 5 20
2017 EN-04 54 39 5 0 2 0 0 93 2 41
2017 EN-05 41 44 11 4 0 0 0 85 4 27
2017 EN-06 47 40 7 7 0 0 0 87 7 15
2014 EN 47 41 9 3 0 0 0 88 3 116
2014 EN-03 55 41 5 0 0 0 0 95 0 22
2014 EN-04 38 45 11 6 0 0 0 83 6 53
2014 EN-05 56 36 8 0 0 0 0 92 0 25
2014 EN-06 42 42 8 8 0 0 0 83 8 12

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 41 39 8 5 5 2 0 82 10 111
2018 EN-03 32 42 11 5 5 5 0 78 11 19
2018 EN-04 41 37 12 5 2 2 0 80 8 41
2018 EN-05 48 34 3 7 7 0 0 83 14 29

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 39 41 12 3 1 4 0 84 4 112
2018 EN-03 50 33 6 0 6 6 0 88 6 18
2018 EN-04 31 45 14 0 0 10 0 84 0 42
2018 EN-05 41 38 21 0 0 0 0 79 0 29
2017 EN 32 47 12 1 2 6 0 84 3 107
2017 EN-03 35 45 10 0 5 5 0 84 5 20
2017 EN-04 36 38 17 2 0 7 0 79 3 42
2017 EN-05 18 63 11 0 0 7 0 88 0 27
2017 EN-06 33 47 7 0 7 7 0 86 7 15
2014 EN 35 48 9 2 1 4 0 87 3 116
2014 EN-03 41 45 0 5 0 9 0 95 5 22
2014 EN-04 38 49 11 0 0 2 0 88 0 53
2014 EN-05 24 48 12 4 4 8 0 78 9 25
2014 EN-06 33 58 8 0 0 0 0 92 0 12

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 40 42 12 4 1 2 1 84 5 113
2018 EN-03 32 37 0 16 5 5 5 76 24 19
2018 EN-04 43 40 17 0 0 0 0 83 0 42
2018 EN-05 38 48 14 0 0 0 0 86 0 29
2017 EN 35 49 9 5 1 1 0 85 6 107
2017 EN-03 45 40 5 5 5 0 0 85 10 20
2017 EN-04 38 43 12 5 0 2 0 83 5 42
2017 EN-05 19 70 11 0 0 0 0 89 0 27
2017 EN-06 40 40 7 13 0 0 0 80 13 15
2014 EN 31 52 10 3 1 3 0 85 4 116
2014 EN-03 36 55 5 5 0 0 0 91 5 22
2014 EN-04 36 47 13 0 0 4 0 86 0 53
2014 EN-05 12 72 8 0 4 4 0 88 4 25
2014 EN-06 42 33 8 17 0 0 0 75 17 12
2011 EN 33 44 16 2 1 3 1 80 4 165
2011 EN-02 64 36 0 0 0 0 0 100 0 11
2011 EN-03 31 53 11 3 0 3 0 86 3 36
2011 EN-04 32 39 20 3 2 2 2 74 5 59
2011 EN-05 28 47 14 0 3 8 0 82 3 36
2011 EN-06 35 39 22 4 0 0 0 74 4 23

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 46 42 9 3 1 0 0 88 4 113
2018 EN-03 58 26 11 5 0 0 0 84 5 19
2018 EN-04 38 50 12 0 0 0 0 88 0 42
2018 EN-05 48 41 3 3 3 0 0 90 7 29
2017 EN 44 42 7 4 2 1 0 87 6 107
2017 EN-03 60 25 5 10 0 0 0 85 10 20
2017 EN-04 43 43 7 0 5 2 0 88 5 42
2017 EN-05 22 67 11 0 0 0 0 89 0 27
2017 EN-06 53 27 7 13 0 0 0 80 13 15
2014 EN 36 44 13 5 1 1 0 81 6 116
2014 EN-03 41 41 5 14 0 0 0 82 14 22
2014 EN-04 36 45 13 4 0 2 0 83 4 53
2014 EN-05 24 52 20 0 4 0 0 76 4 25
2014 EN-06 58 25 17 0 0 0 0 83 0 12
2011 EN 40 39 15 4 2 0 0 79 6 165
2011 EN-02 55 27 9 9 0 0 0 82 9 11
2011 EN-03 51 41 5 3 0 0 0 92 3 37
2011 EN-04 41 37 19 2 2 0 0 78 3 59
2011 EN-05 26 46 17 6 6 0 0 71 11 35
2011 EN-06 35 35 22 4 4 0 0 70 9 23
2008 EN 30 47 12 5 5 1 0 78 10 138
2008 EN-03 39 52 6 3 0 0 0 90 3 31
2008 EN-04 38 42 8 4 4 4 0 83 9 48
2008 EN-05 22 44 19 6 8 0 0 67 14 36
2008 EN-06 6 59 18 12 6 0 0 65 18 17

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 25 26 20 11 3 11 4 61 16 110
2018 EN-03 26 21 11 11 5 16 11 64 21 19
2018 EN-04 32 22 17 10 2 12 5 65 15 41
2018 EN-05 11 29 29 18 4 11 0 44 24 28
2017 EN 29 32 14 7 6 7 5 69 15 107
2017 EN-03 50 30 10 5 5 0 0 80 10 20
2017 EN-04 24 36 12 2 7 12 7 74 12 42
2017 EN-05 11 37 22 15 4 7 4 54 21 27
2017 EN-06 33 27 13 13 7 0 7 64 21 15
2014 EN 26 39 20 3 3 8 3 72 6 116
2014 EN-03 27 59 5 0 0 9 0 95 0 22
2014 EN-04 25 28 25 4 4 11 4 62 9 53
2014 EN-05 24 44 20 0 4 4 4 74 4 25
2014 EN-06 42 33 17 8 0 0 0 75 8 12

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 23 32 20 16 4 5 2 58 21 111
2018 EN-03 26 21 26 16 0 5 5 53 18 19
2018 EN-04 17 31 26 17 5 5 0 50 23 42
2018 EN-05 11 41 15 19 4 7 4 58 25 27
2017 EN 24 34 17 9 5 8 3 66 16 107
2017 EN-03 30 30 15 5 5 15 0 71 12 20
2017 EN-04 14 33 21 10 7 12 2 56 19 42
2017 EN-05 22 41 19 7 4 4 4 68 12 27
2017 EN-06 47 27 7 20 0 0 0 73 20 15
2014 EN 18 49 13 10 2 8 0 73 13 116
2014 EN-03 14 64 9 5 0 9 0 85 5 22
2014 EN-04 19 43 17 13 2 6 0 66 16 53
2014 EN-05 12 48 12 12 4 12 0 68 18 25
2014 EN-06 42 33 8 8 0 8 0 82 9 12
2011 EN 22 26 22 15 7 7 1 52 24 167
2011 EN-02 18 45 18 18 0 0 0 64 18 11
2011 EN-03 24 32 14 14 5 8 3 64 21 37
2011 EN-04 13 25 23 18 8 10 2 43 30 60
2011 EN-05 17 22 33 14 8 6 0 41 24 36
2011 EN-06 48 13 17 9 9 4 0 64 18 23
2008 EN 19 27 20 16 12 6 1 49 29 139
2008 EN-03 16 16 19 23 16 6 3 36 43 31
2008 EN-04 16 31 16 14 10 10 2 53 28 49
2008 EN-05 22 31 25 14 6 3 0 54 20 36
2008 EN-06 24 24 18 18 18 0 0 47 35 17

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 25 38 21 12 2 3 0 65 14 112
2018 EN-03 21 58 11 5 0 5 0 83 6 19
2018 EN-04 24 31 21 17 2 5 0 58 20 42
2018 EN-05 18 39 29 14 0 0 0 57 14 28

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 10 20 12 13 23 19 4 39 47 113
2018 EN-03 5 37 11 11 5 26 5 62 23 19
2018 EN-04 7 26 14 7 29 14 2 40 43 42
2018 EN-05 10 7 14 24 21 24 0 23 59 29
2017 EN 10 25 13 14 19 17 2 43 41 107
2017 EN-03 10 45 10 15 10 10 0 61 28 20
2017 EN-04 7 21 14 7 26 21 2 38 44 42
2017 EN-05 11 11 19 22 19 19 0 27 50 27
2017 EN-06 13 20 7 20 20 13 7 42 50 15
2014 EN 5 16 16 21 23 17 1 26 54 116
2014 EN-03 0 23 14 23 14 23 5 31 50 22
2014 EN-04 6 20 17 17 25 15 0 31 49 53
2014 EN-05 4 8 16 24 28 20 0 15 65 25
2014 EN-06 17 8 17 33 17 8 0 27 55 12
2011 EN 10 17 22 16 14 16 5 35 37 166
2011 EN-02 9 27 18 18 0 9 18 50 25 11
2011 EN-03 14 38 24 3 8 11 3 59 13 37
2011 EN-04 5 15 20 17 18 22 3 27 47 60
2011 EN-05 9 9 17 29 20 14 3 21 59 35
2011 EN-06 22 0 35 13 9 13 9 28 28 23

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 8 92 113
2018 EN-03 0 100 19
2018 EN-04 12 88 42
2018 EN-06 0 100 17

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 16 15 19 4 4 35 7 54 14 113
2018 EN-03 26 11 16 5 0 32 11 64 9 19
2018 EN-04 14 19 19 0 2 36 10 61 4 42
2018 EN-05 7 14 24 10 3 41 0 35 24 29
2017 EN 11 8 14 6 3 48 10 46 20 107
2017 EN-03 15 15 10 0 0 45 15 75 0 20
2017 EN-04 7 10 12 2 2 52 14 50 14 42
2017 EN-05 4 4 22 11 4 55 0 17 33 27
2017 EN-06 20 7 13 13 7 33 7 44 33 15
2014 EN 9 16 18 7 3 39 9 47 18 116
2014 EN-03 9 14 14 9 0 36 18 50 20 22
2014 EN-04 6 23 11 2 6 42 11 60 16 53
2014 EN-05 0 8 36 12 0 40 4 14 21 25
2014 EN-06 33 8 17 8 0 33 0 63 13 12

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 25 40 16 4 2 13 0 74 7 113
2018 EN-03 32 42 5 5 0 16 0 88 6 19
2018 EN-04 24 38 14 5 0 19 0 76 6 42
2018 EN-05 10 48 28 3 3 7 0 63 7 29
2017 EN 25 28 19 6 3 19 0 65 11 107
2017 EN-03 60 15 10 0 0 15 0 88 0 20
2017 EN-04 19 29 17 7 2 26 0 65 13 42
2017 EN-05 7 29 33 15 0 15 0 43 17 27
2017 EN-06 27 33 20 0 13 7 0 64 14 15
2014 EN 17 36 18 7 2 19 1 67 11 116
2014 EN-03 23 45 9 5 0 18 0 83 6 22
2014 EN-04 17 36 13 6 2 25 2 72 10 53
2014 EN-05 4 36 36 8 4 12 0 45 14 25
2014 EN-06 33 25 17 17 0 8 0 64 18 12
2011 EN 22 32 28 4 2 11 1 62 7 167
2011 EN-02 18 36 27 9 0 9 0 60 10 11
2011 EN-03 27 35 27 0 0 8 3 70 0 37
2011 EN-04 18 32 27 3 5 13 2 59 10 60
2011 EN-05 11 39 28 6 3 14 0 58 10 36
2011 EN-06 43 13 30 4 0 9 0 62 5 23

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 6 94 113

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 15 15 19 4 3 36 8 55 11 111
2018 EN-03 17 6 22 0 6 33 17 44 11 18
2018 EN-04 17 17 19 0 2 38 7 61 4 42
2018 EN-05 4 21 29 4 0 39 4 44 6 28
2017 EN 8 11 16 3 2 49 11 49 12 107
2017 EN-03 20 10 15 0 5 35 15 60 10 20
2017 EN-04 2 12 14 0 2 55 14 46 8 42
2017 EN-05 0 15 19 11 0 52 4 33 25 27
2017 EN-06 13 7 20 0 0 53 7 50 0 15
2014 EN 8 15 22 0 2 43 10 48 4 116
2014 EN-03 14 5 27 0 0 45 9 40 0 22
2014 EN-04 6 21 13 0 0 49 11 67 0 53
2014 EN-05 4 8 32 0 4 36 16 25 8 25
2014 EN-06 8 8 42 0 0 42 0 29 0 12

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 26 39 16 4 2 12 1 74 7 112
2018 EN-03 17 50 6 0 6 17 6 86 7 18
2018 EN-04 29 33 21 0 0 17 0 74 0 42
2018 EN-05 21 45 28 3 0 3 0 68 4 29
2017 EN 22 39 13 3 2 21 0 78 6 107
2017 EN-03 50 25 5 0 5 15 0 88 6 20
2017 EN-04 17 31 19 2 2 29 0 67 7 42
2017 EN-05 4 52 19 7 0 19 0 68 9 27
2017 EN-06 33 53 0 0 0 13 0 100 0 15
2014 EN 21 34 21 0 2 22 1 70 2 116
2014 EN-03 27 41 18 0 0 14 0 79 0 22
2014 EN-04 19 34 22 0 0 25 0 70 0 53
2014 EN-05 12 28 24 0 4 28 4 59 6 25
2014 EN-06 33 25 25 0 0 17 0 70 0 12
2011 EN 26 37 18 2 2 14 1 74 5 165
2011 EN-02 45 27 9 9 0 9 0 80 10 11
2011 EN-03 33 39 17 0 0 11 0 81 0 36
2011 EN-04 18 38 17 2 3 20 2 72 6 60
2011 EN-05 26 40 11 6 3 14 0 77 10 35
2011 EN-06 26 30 39 0 0 4 0 59 0 23
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 62 19 8 5 4 1 0 82 10 113
2018 EN-03 53 21 11 5 11 0 0 74 16 19
2018 EN-04 67 19 5 7 0 2 0 88 7 42
2018 EN-05 55 21 17 3 3 0 0 76 7 29
2017 EN 59 26 7 3 5 1 0 86 8 106
2017 EN-03 65 20 5 0 10 0 0 85 10 20
2017 EN-04 68 22 5 2 2 0 0 90 5 41
2017 EN-05 41 37 11 4 4 4 0 81 8 27
2017 EN-06 53 27 7 7 7 0 0 80 13 15

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 45 38 10 4 0 4 0 85 5 112
2018 EN-03 37 37 11 11 0 5 0 78 11 19
2018 EN-04 43 31 14 7 0 5 0 78 8 42
2018 EN-05 43 50 7 0 0 0 0 93 0 28
2017 EN 19 39 21 12 3 6 0 62 16 107
2017 EN-03 30 30 20 10 5 5 0 63 16 20
2017 EN-04 14 40 24 12 0 10 0 61 13 42
2017 EN-05 22 33 19 19 4 4 0 58 23 27
2017 EN-06 13 60 13 7 7 0 0 73 13 15

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 25 38 16 12 4 6 0 67 16 113
2018 EN-03 26 37 11 11 5 11 0 71 18 19
2018 EN-04 26 33 19 12 7 2 0 61 20 42
2018 EN-05 21 41 14 14 0 10 0 69 15 29
2017 EN 21 41 16 11 8 3 0 64 20 107
2017 EN-03 55 10 20 10 5 0 0 65 15 20
2017 EN-04 12 43 19 12 10 5 0 58 23 42
2017 EN-05 11 59 11 7 7 4 0 73 15 27
2017 EN-06 20 33 13 20 13 0 0 53 33 15

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 21 27 23 14 12 1 3 50 27 113
2018 EN-03 26 11 26 11 11 5 11 44 25 19
2018 EN-04 19 36 17 12 14 0 2 56 27 42
2018 EN-05 10 31 21 24 14 0 0 41 38 29
2017 EN 27 33 12 13 15 0 0 60 28 107
2017 EN-03 35 40 5 10 10 0 0 75 20 20
2017 EN-04 26 31 14 14 14 0 0 57 29 42
2017 EN-05 30 26 15 15 15 0 0 56 30 27
2017 EN-06 13 40 13 7 27 0 0 53 33 15

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 12 28 31 19 8 1 2 41 27 113
2018 EN-03 11 26 32 26 0 0 5 39 28 19
2018 EN-04 10 21 38 24 5 2 0 32 29 42
2018 EN-05 10 34 28 10 17 0 0 45 28 29
2017 EN 10 30 29 20 9 1 0 40 30 107
2017 EN-03 15 40 30 10 5 0 0 55 15 20
2017 EN-04 14 26 24 31 5 0 0 40 36 42
2017 EN-05 4 26 33 22 15 0 0 30 37 27
2017 EN-06 0 33 33 7 20 7 0 36 29 15

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 10 33 32 13 8 1 3 44 22 112
2018 EN-03 11 47 16 21 0 0 5 61 22 19
2018 EN-04 10 29 33 12 12 2 2 40 25 42
2018 EN-05 4 39 29 18 11 0 0 43 29 28
2017 EN 15 33 23 17 11 1 0 48 28 107
2017 EN-03 35 35 15 10 5 0 0 70 15 20
2017 EN-04 10 36 19 19 17 0 0 45 36 42
2017 EN-05 11 19 37 26 7 0 0 30 33 27
2017 EN-06 7 40 27 7 13 7 0 50 21 15

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 13 21 32 15 15 1 2 36 31 112
2018 EN-03 26 5 42 16 5 0 5 33 22 19
2018 EN-04 12 24 29 12 21 2 0 37 34 42
2018 EN-05 10 21 34 17 17 0 0 31 34 29
2017 EN 14 31 23 20 11 0 0 45 32 107
2017 EN-03 40 25 10 15 10 0 0 65 25 20
2017 EN-04 7 38 21 21 12 0 0 45 33 42
2017 EN-05 4 26 30 29 11 0 0 30 41 27
2017 EN-06 20 13 40 13 13 0 0 33 27 15

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 30 35 17 7 4 2 5 70 12 112
2018 EN-03 37 42 11 0 0 5 5 88 0 19
2018 EN-04 36 26 14 10 2 2 10 70 14 42
2018 EN-05 29 36 18 7 11 0 0 64 18 28
2017 EN 34 24 25 8 1 1 6 63 10 107
2017 EN-03 70 10 5 10 0 0 5 84 11 20
2017 EN-04 31 33 24 2 2 0 7 69 5 42
2017 EN-05 15 19 41 15 0 4 7 38 17 27
2017 EN-06 13 33 33 13 0 0 7 50 14 15

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 17 35 29 11 7 0 1 52 18 112
2018 EN-03 5 42 32 11 5 0 5 50 17 19
2018 EN-04 27 34 22 7 10 0 0 61 17 41
2018 EN-05 14 31 31 17 7 0 0 45 24 29
2017 EN 21 42 19 14 5 0 0 63 19 107
2017 EN-03 30 45 15 10 0 0 0 75 10 20
2017 EN-04 21 40 17 17 5 0 0 62 21 42
2017 EN-05 4 41 26 18 11 0 0 45 29 27
2017 EN-06 20 53 20 7 0 0 0 73 7 15

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 13 31 24 19 8 4 1 47 28 112
2018 EN-03 6 33 11 44 0 0 6 41 47 18
2018 EN-04 17 26 26 12 10 10 0 47 24 42
2018 EN-05 10 34 31 14 10 0 0 45 24 29
2017 EN 16 36 25 18 6 0 0 52 23 107
2017 EN-03 20 50 15 5 10 0 0 70 15 20
2017 EN-04 12 38 24 19 7 0 0 50 26 42
2017 EN-05 19 22 37 22 0 0 0 41 22 27
2017 EN-06 7 33 27 27 7 0 0 40 33 15

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 12 29 32 17 8 1 1 42 25 113
2018 EN-03 11 32 26 21 5 0 5 44 28 19
2018 EN-04 7 29 31 21 10 2 0 37 32 42
2018 EN-05 7 28 52 7 7 0 0 34 14 29
2017 EN 12 31 24 22 9 0 1 44 32 107
2017 EN-03 30 20 30 15 5 0 0 50 20 20
2017 EN-04 10 29 24 29 10 0 0 38 38 42
2017 EN-05 0 45 22 26 7 0 0 45 33 27
2017 EN-06 7 27 27 13 20 0 7 36 36 15

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 11 40 22 19 6 1 1 52 25 112
2018 EN-03 11 26 26 21 11 0 5 39 33 19
2018 EN-04 10 38 26 19 5 2 0 49 24 42
2018 EN-05 3 52 21 17 7 0 0 55 24 29
2017 EN 14 39 20 19 7 1 0 53 26 107
2017 EN-03 25 35 25 10 5 0 0 60 15 20
2017 EN-04 10 45 14 21 7 2 0 56 29 42
2017 EN-05 4 45 26 22 4 0 0 48 26 27
2017 EN-06 20 27 13 20 20 0 0 47 40 15

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 27 34 25 6 5 2 1 62 12 112
2018 EN-03 26 26 26 11 5 0 5 56 17 19
2018 EN-04 22 37 20 12 5 5 0 62 18 41
2018 EN-05 21 45 28 0 7 0 0 66 7 29
2017 EN 33 37 17 8 3 1 1 72 11 107
2017 EN-03 40 35 10 15 0 0 0 75 15 20
2017 EN-04 26 40 21 7 2 2 0 68 10 42
2017 EN-05 30 45 11 7 4 0 4 77 12 27
2017 EN-06 33 27 27 7 7 0 0 60 13 15

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 51 19 12 5 9 0 3 73 15 113
2018 EN-03 58 11 21 0 5 0 5 72 6 19
2018 EN-04 40 24 12 5 14 0 5 68 20 42
2018 EN-05 55 21 3 10 10 0 0 76 21 29
2017 EN 62 17 10 6 4 0 2 80 9 107
2017 EN-03 65 20 5 5 5 0 0 85 10 20
2017 EN-04 55 17 14 7 5 0 2 73 12 42
2017 EN-05 67 11 7 7 4 0 4 81 12 27
2017 EN-06 60 27 13 0 0 0 0 87 0 15

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 65 21 5 2 3 0 4 90 5 112
2018 EN-03 67 17 6 0 0 0 11 94 0 18
2018 EN-04 62 21 5 2 7 0 2 85 10 42
2018 EN-05 66 17 10 3 0 0 3 86 4 29

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 65 13 12 1 4 1 4 82 6 113
2018 EN-03 63 21 0 0 5 5 5 94 6 19
2018 EN-04 64 12 14 0 5 0 5 80 5 42
2018 EN-05 69 14 14 0 0 0 3 86 0 29
2017 EN 71 14 3 3 5 1 4 89 8 107
2017 EN-03 90 5 0 0 5 0 0 95 5 20
2017 EN-04 67 14 5 2 2 2 7 89 5 42
2017 EN-05 67 22 4 4 0 0 4 92 4 27
2017 EN-06 60 13 0 7 20 0 0 73 27 15

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 48 35 10 2 4 0 2 85 5 112
2018 EN-03 50 22 17 0 0 0 11 81 0 18
2018 EN-04 55 33 5 2 5 0 0 88 7 42
2018 EN-05 34 45 14 3 3 0 0 79 7 29
2017 EN 59 31 6 3 0 1 0 91 3 107
2017 EN-03 65 35 0 0 0 0 0 100 0 20
2017 EN-04 50 40 5 5 0 0 0 90 5 42
2017 EN-05 78 7 15 0 0 0 0 85 0 27
2017 EN-06 40 40 7 7 0 7 0 86 7 15

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 46 26 13 7 6 0 2 73 14 112
2018 EN-03 32 32 16 5 5 0 11 71 12 19
2018 EN-04 55 21 7 7 10 0 0 76 17 42
2018 EN-05 36 36 21 7 0 0 0 71 7 28
2017 EN 54 20 12 5 7 1 1 75 12 107
2017 EN-03 65 25 5 0 5 0 0 90 5 20
2017 EN-04 48 31 7 5 7 0 2 80 12 42
2017 EN-05 48 15 26 7 4 0 0 63 11 27
2017 EN-06 53 0 13 7 20 7 0 57 29 15

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 48 19 7 1 0 0 26 89 1 113
2018 EN-03 53 0 5 0 0 0 42 91 0 19
2018 EN-04 48 12 0 2 0 0 38 96 4 42
2018 EN-05 52 31 14 0 0 0 3 86 0 29
2017 EN 44 22 6 1 3 0 24 88 5 106
2017 EN-03 45 15 0 0 0 0 40 100 0 20
2017 EN-04 32 29 5 2 0 0 32 89 4 41
2017 EN-05 63 15 11 0 7 0 4 81 8 27
2017 EN-06 27 33 7 0 7 0 27 82 9 15

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 58 31 5 2 2 0 3 91 4 113
2018 EN-03 63 26 5 0 0 0 5 94 0 19
2018 EN-04 62 29 5 0 0 0 5 95 0 42
2018 EN-05 48 34 7 7 3 0 0 83 10 29
2017 EN 68 19 5 5 1 1 2 89 6 107
2017 EN-03 75 15 10 0 0 0 0 90 0 20
2017 EN-04 52 36 2 7 0 0 2 90 7 42
2017 EN-05 78 7 7 4 4 0 0 85 7 27
2017 EN-06 80 0 0 7 0 7 7 92 8 15

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 58 25 11 3 1 0 4 85 4 113
2018 EN-03 37 32 16 5 0 0 11 76 6 19
2018 EN-04 64 21 7 0 2 0 5 90 3 42
2018 EN-05 52 34 10 3 0 0 0 86 3 29
2017 EN 58 30 4 6 1 0 2 90 7 107
2017 EN-03 60 25 10 5 0 0 0 85 5 20
2017 EN-04 62 29 2 2 2 0 2 93 5 42
2017 EN-05 48 45 4 4 0 0 0 93 4 27
2017 EN-06 60 13 0 20 0 0 7 79 21 15

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 41 42 12 4 1 0 1 83 5 113
2018 EN-03 26 47 5 16 0 0 5 78 17 19
2018 EN-04 45 38 12 2 2 0 0 83 5 42
2018 EN-05 34 52 14 0 0 0 0 86 0 29
2017 EN 48 37 7 4 1 0 3 87 5 106
2017 EN-03 15 60 10 10 0 0 5 79 11 20
2017 EN-04 45 43 2 5 2 0 2 90 7 42
2017 EN-05 58 23 15 0 0 0 4 84 0 26
2017 EN-06 73 20 7 0 0 0 0 93 0 15

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 9 34 36 19 2 0 1 43 21 113
2018 EN-03 5 37 32 21 0 0 5 44 22 19
2018 EN-04 14 36 33 12 5 0 0 50 17 42
2018 EN-05 7 38 31 24 0 0 0 45 24 29
2017 EN 6 30 41 17 6 0 0 36 23 107
2017 EN-03 15 35 30 10 10 0 0 50 20 20
2017 EN-04 5 36 40 12 7 0 0 40 19 42
2017 EN-05 4 26 41 26 4 0 0 30 30 27
2017 EN-06 0 7 60 27 7 0 0 7 33 15

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 7 23 36 23 9 1 1 32 31 111
2018 EN-03 5 37 21 32 0 0 5 33 44 19
2018 EN-04 10 15 39 22 12 2 0 35 25 41
2018 EN-05 11 21 43 14 11 0 0 25 32 28
2017 EN 6 21 40 22 10 0 0 32 28 107
2017 EN-03 0 25 40 20 15 0 0 35 25 20
2017 EN-04 10 7 52 24 7 0 0 31 17 42
2017 EN-05 4 37 29 15 15 0 0 30 41 27
2017 EN-06 13 33 33 20 0 0 0 20 47 15
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 27 30 15 16 9 3 1 28 72 113
2018 EN-03 37 16 11 16 16 0 5 39 61 19
2018 EN-04 31 31 10 19 7 2 0 32 68 42
2018 EN-05 14 34 21 17 7 7 0 15 85 29
2017 EN 34 21 17 10 13 4 1 36 64 107
2017 EN-03 60 10 10 5 10 5 0 63 37 20
2017 EN-04 26 26 21 12 10 2 2 28 73 42
2017 EN-05 33 22 7 15 15 7 0 36 64 27
2017 EN-06 20 27 20 7 27 0 0 20 80 15

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 EN 16 79
2018 EN-04 7 28
2018 EN-05 17 23
2017 EN 11 66
2017 EN-04 10 29
2017 EN-05 19 16
2017 EN-06 0 12

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 EN 37 79
2018 EN-04 29 28
2018 EN-05 35 23
2017 EN 42 66
2017 EN-04 31 29
2017 EN-05 63 16
2017 EN-06 50 12

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 EN 19 79
2018 EN-04 14 28
2018 EN-05 26 23
2017 EN 6 66
2017 EN-04 7 29
2017 EN-05 6 16
2017 EN-06 0 12

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 EN 30 79
2018 EN-04 25 28
2018 EN-05 43 23
2017 EN 44 66
2017 EN-04 34 29
2017 EN-05 75 16
2017 EN-06 42 12

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 EN 1 79
2018 EN-04 4 28
2018 EN-05 0 23
2017 EN 3 66
2017 EN-04 7 29
2017 EN-05 0 16
2017 EN-06 0 12

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 EN 32 79
2018 EN-04 29 28
2018 EN-05 52 23

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 EN 34 79
2018 EN-04 36 28
2018 EN-05 22 23
2017 EN 44 66
2017 EN-04 55 29
2017 EN-05 6 16
2017 EN-06 42 12

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 EN 8 33 16 16 9 18 76
2018 EN-04 7 32 18 21 11 11 28
2018 EN-05 9 32 18 9 9 23 22
2017 EN 8 46 20 5 6 15 65
2017 EN-04 11 46 29 4 0 11 28
2017 EN-05 6 31 13 6 25 19 16
2017 EN-06 8 58 8 0 0 25 12

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 51 49 79
2018 EN-04 50 50 28
2018 EN-05 48 52 23

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 35 19 18 7 10 1 11 61 19 113
2018 EN-03 26 37 16 5 5 5 5 71 12 19
2018 EN-04 26 17 24 12 5 0 17 51 20 42
2018 EN-05 41 21 14 3 14 0 7 67 19 29

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 24 22 15 15 14 3 6 51 32 78
2018 EN-04 18 18 14 14 18 4 14 43 39 28
2018 EN-05 17 30 13 22 9 4 4 52 33 23
2017 EN 15 26 8 14 24 1 12 47 44 66
2017 EN-04 14 34 3 14 21 0 14 56 40 29
2017 EN-05 13 19 13 13 31 6 6 36 50 16
2017 EN-06 8 8 8 17 33 0 25 22 67 12

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 6 18 10 22 32 4 9 28 61 79
2018 EN-04 14 18 7 18 32 4 7 36 56 28
2018 EN-05 0 17 9 26 26 4 17 22 67 23
2017 EN 2 20 12 17 35 3 12 25 61 66
2017 EN-04 0 24 17 14 28 3 14 29 50 29
2017 EN-05 0 25 0 25 38 6 6 29 71 16
2017 EN-06 0 0 0 25 50 0 25 0 100 12
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