2018 Public Service Employee Survey Results by Theme for Innovation, Science and Economic Development Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - EL

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 24 41 17 9 10 0 0 65 19 139
2018 EL-05 20 42 12 13 13 0 0 62 26 69
2018 EL-07 26 46 17 6 6 0 0 71 11 35
2017 EL 25 45 15 9 6 0 0 70 15 152
2017 EL-03 24 47 18 6 6 0 0 71 12 17
2017 EL-05 21 44 19 11 5 0 0 64 16 73
2017 EL-07 21 52 10 10 7 0 0 74 17 42
2014 EL 28 45 16 10 2 0 0 73 12 160
2014 EL-01 20 60 0 10 10 0 0 80 20 10
2014 EL-03 36 55 9 0 0 0 0 91 0 11
2014 EL-05 24 45 16 15 0 0 0 69 15 75
2014 EL-06 58 25 17 0 0 0 0 83 0 12
2014 EL-07 30 40 21 7 2 0 0 70 9 43
2011 EL 39 42 9 6 3 0 0 81 10 178
2011 EL-03 50 40 10 0 0 0 0 90 0 20
2011 EL-05 33 47 9 7 3 0 0 80 10 87
2011 EL-06 44 44 0 6 6 0 0 89 11 18
2011 EL-07 45 32 14 7 2 0 0 77 9 44
2008 EL 39 44 8 4 4 0 0 83 9 156
2008 EL-03 67 25 8 0 0 0 0 92 0 12
2008 EL-05 35 40 11 6 8 0 0 75 14 72
2008 EL-06 42 50 0 8 0 0 0 92 8 12
2008 EL-07 39 50 9 2 0 0 0 89 2 46

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 21 33 19 12 14 1 0 55 26 138
2018 EL-05 13 36 22 12 17 0 0 49 29 69
2018 EL-07 26 29 21 18 3 3 0 58 21 34
2017 EL 21 38 18 14 9 0 0 59 22 152
2017 EL-03 18 35 24 18 6 0 0 53 24 17
2017 EL-05 15 37 22 16 10 0 0 52 26 73
2017 EL-07 24 43 14 10 10 0 0 67 19 42

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 40 35 16 6 3 0 0 75 9 136
2018 EL-05 37 32 18 9 4 0 0 69 13 68
2018 EL-07 35 44 18 0 3 0 0 79 3 34
2017 EL 43 39 13 3 3 0 0 82 5 152
2017 EL-03 53 18 29 0 0 0 0 71 0 17
2017 EL-05 42 38 11 5 3 0 0 81 8 73
2017 EL-07 31 55 10 0 5 0 0 86 5 42
2014 EL 55 32 8 3 1 0 1 87 4 159
2014 EL-01 80 10 0 0 10 0 0 90 10 10
2014 EL-03 91 9 0 0 0 0 0 100 0 11
2014 EL-05 46 39 8 7 0 0 0 85 7 74
2014 EL-06 83 8 8 0 0 0 0 92 0 12
2014 EL-07 56 33 7 0 2 0 2 91 2 43
2011 EL 66 25 6 1 2 0 0 92 3 178
2011 EL-03 80 20 0 0 0 0 0 100 0 20
2011 EL-05 63 30 3 1 2 0 0 93 3 87
2011 EL-06 72 17 11 0 0 0 0 89 0 18
2011 EL-07 64 25 9 2 0 0 0 89 2 44

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 31 37 14 12 5 0 0 69 18 137
2018 EL-05 25 38 10 18 9 0 0 63 26 68
2018 EL-07 26 44 26 0 3 0 0 71 3 34
2017 EL 34 40 14 7 6 0 0 74 13 152
2017 EL-03 35 47 6 12 0 0 0 82 12 17
2017 EL-05 30 41 18 5 5 0 0 71 11 73
2017 EL-07 26 48 14 5 7 0 0 74 12 42
2014 EL 33 44 14 4 4 0 0 78 8 160
2014 EL-01 30 40 20 0 10 0 0 70 10 10
2014 EL-03 64 36 0 0 0 0 0 100 0 11
2014 EL-05 20 56 15 5 4 0 0 76 9 75
2014 EL-06 67 17 17 0 0 0 0 83 0 12
2014 EL-07 40 42 12 2 5 0 0 81 7 43
2011 EL 47 42 6 3 2 0 0 89 5 178
2011 EL-03 55 40 5 0 0 0 0 95 0 20
2011 EL-05 47 44 5 2 2 0 0 91 5 87
2011 EL-06 61 28 6 6 0 0 0 89 6 18
2011 EL-07 41 43 11 5 0 0 0 84 5 44
2008 EL 45 43 6 4 1 0 0 88 6 157
2008 EL-03 67 33 0 0 0 0 0 100 0 12
2008 EL-05 36 48 8 5 3 0 0 84 8 73
2008 EL-06 50 42 0 8 0 0 0 92 8 12
2008 EL-07 46 46 7 2 0 0 0 91 2 46

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 25 33 20 12 9 0 1 58 21 138
2018 EL-05 14 35 22 16 13 0 0 49 29 69
2018 EL-07 35 35 24 0 6 0 0 71 6 34
2017 EL 27 37 21 8 7 0 0 64 15 152
2017 EL-03 35 29 29 6 0 0 0 65 6 17
2017 EL-05 16 44 19 10 11 0 0 60 21 73
2017 EL-07 29 33 24 7 7 0 0 62 14 42
2014 EL 33 34 17 7 6 2 0 69 13 160
2014 EL-01 60 20 0 0 10 10 0 89 11 10
2014 EL-03 55 36 9 0 0 0 0 91 0 11
2014 EL-05 24 36 21 9 8 1 0 61 18 75
2014 EL-06 33 58 0 0 0 8 0 100 0 12
2014 EL-07 37 30 19 7 7 0 0 67 14 43
2011 EL 38 35 16 6 4 1 1 73 10 178
2011 EL-03 65 30 5 0 0 0 0 95 0 20
2011 EL-05 32 39 15 8 5 1 0 72 13 87
2011 EL-06 50 28 17 0 6 0 0 78 6 18
2011 EL-07 34 32 27 7 0 0 0 66 7 44

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 24 31 23 12 9 0 0 55 22 138
2018 EL-05 14 35 23 17 10 0 0 49 28 69
2018 EL-07 35 26 29 3 6 0 0 62 9 34
2017 EL 21 43 22 9 5 0 0 64 14 152
2017 EL-03 24 47 29 0 0 0 0 71 0 17
2017 EL-05 11 48 21 14 7 0 0 59 21 73
2017 EL-07 24 40 21 7 7 0 0 64 14 42
2014 EL 33 36 16 8 6 1 0 70 14 160
2014 EL-01 50 30 0 20 0 0 0 80 20 10
2014 EL-03 55 36 9 0 0 0 0 91 0 11
2014 EL-05 25 35 19 12 8 1 0 61 20 75
2014 EL-06 42 50 0 0 0 8 0 100 0 12
2014 EL-07 35 37 18 2 7 0 0 72 9 43
2011 EL 32 40 17 6 5 0 1 72 11 177
2011 EL-03 50 45 5 0 0 0 0 95 0 20
2011 EL-05 28 38 20 9 6 0 0 66 15 87
2011 EL-06 41 41 12 6 0 0 0 82 6 17
2011 EL-07 32 39 23 5 2 0 0 70 7 44
2008 EL 30 41 19 6 4 1 0 71 10 157
2008 EL-03 50 33 8 8 0 0 0 83 8 12
2008 EL-05 16 47 22 7 7 1 0 64 14 73
2008 EL-06 42 42 8 8 0 0 0 83 8 12
2008 EL-07 37 37 24 2 0 0 0 74 2 46

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 23 29 17 12 17 1 0 53 29 138
2018 EL-05 20 28 13 14 23 1 0 49 38 69
2018 EL-07 26 38 24 9 3 0 0 65 12 34
2017 EL 24 32 22 12 8 3 0 57 20 152
2017 EL-03 24 24 47 6 0 0 0 47 6 17
2017 EL-05 19 29 19 15 12 5 0 51 29 73
2017 EL-07 24 43 17 12 5 0 0 67 17 42
2014 EL 39 29 12 9 8 4 0 70 17 160
2014 EL-01 50 10 10 0 10 20 0 75 13 10
2014 EL-03 64 27 9 0 0 0 0 91 0 11
2014 EL-05 27 33 15 12 11 3 0 62 23 75
2014 EL-06 33 42 17 0 0 8 0 82 0 12
2014 EL-07 56 23 7 7 5 2 0 81 12 43
2011 EL 38 32 11 7 7 3 2 74 14 177
2011 EL-03 47 42 5 0 0 0 5 94 0 19
2011 EL-05 34 31 11 10 6 6 1 70 17 87
2011 EL-06 50 22 17 6 6 0 0 72 11 18
2011 EL-07 41 32 11 5 9 2 0 74 14 44
2008 EL 37 31 13 7 4 6 1 74 12 157
2008 EL-03 33 42 17 8 0 0 0 75 8 12
2008 EL-05 33 30 12 5 8 8 3 71 15 73
2008 EL-06 50 8 17 17 0 8 0 64 18 12
2008 EL-07 41 35 13 4 2 4 0 80 7 46
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 39 34 13 10 3 1 0 74 13 139
2018 EL-05 28 38 17 13 4 0 0 65 17 69
2018 EL-07 51 31 11 6 0 0 0 83 6 35
2017 EL 47 31 15 4 3 0 0 78 7 152
2017 EL-03 41 35 24 0 0 0 0 76 0 17
2017 EL-05 44 30 16 7 3 0 0 74 10 73
2017 EL-07 43 38 10 2 7 0 0 81 10 42
2014 EL 51 31 9 2 6 1 0 82 8 160
2014 EL-01 80 10 0 0 10 0 0 90 10 10
2014 EL-03 55 27 9 0 0 9 0 90 0 11
2014 EL-05 41 32 15 3 9 0 0 73 12 75
2014 EL-06 58 25 8 0 8 0 0 83 8 12
2014 EL-07 56 35 5 2 2 0 0 91 5 43
2011 EL 47 28 11 8 4 1 1 77 12 178
2011 EL-03 70 20 5 0 5 0 0 90 5 20
2011 EL-05 43 26 14 11 3 1 1 71 15 87
2011 EL-06 61 17 17 6 0 0 0 78 6 18
2011 EL-07 43 43 9 5 0 0 0 86 5 44
2008 EL 36 41 8 7 6 1 0 78 13 157
2008 EL-03 67 25 0 8 0 0 0 92 8 12
2008 EL-05 29 33 14 10 14 1 0 63 24 73
2008 EL-06 25 67 0 8 0 0 0 92 8 12
2008 EL-07 41 48 7 4 0 0 0 89 4 46

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 38 33 14 7 6 1 0 73 13 138
2018 EL-05 29 35 16 10 7 1 0 66 18 68
2018 EL-07 49 31 17 0 0 3 0 82 0 35
2017 EL 43 34 12 5 5 1 0 78 10 152
2017 EL-03 35 47 12 0 6 0 0 82 6 17
2017 EL-05 41 32 16 5 4 1 0 74 10 73
2017 EL-07 48 36 5 5 7 0 0 83 12 42
2014 EL 41 37 9 6 6 1 1 80 11 160
2014 EL-01 60 20 10 0 0 10 0 89 0 10
2014 EL-03 36 45 9 0 0 9 0 90 0 11
2014 EL-05 36 35 15 5 9 0 0 71 15 75
2014 EL-06 50 33 0 17 0 0 0 83 17 12
2014 EL-07 44 46 0 7 2 0 0 91 9 43
2011 EL 42 35 12 5 5 1 1 78 10 178
2011 EL-03 50 35 10 0 5 0 0 85 5 20
2011 EL-05 43 30 14 6 7 1 0 73 13 87
2011 EL-06 33 44 17 6 0 0 0 78 6 18
2011 EL-07 43 48 7 2 0 0 0 91 2 44
2008 EL 33 41 10 9 8 0 0 74 17 157
2008 EL-03 58 25 0 17 0 0 0 83 17 12
2008 EL-05 29 36 10 10 16 0 0 64 26 73
2008 EL-06 17 50 25 8 0 0 0 67 8 12
2008 EL-07 39 43 11 7 0 0 0 83 7 46

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 44 27 13 9 6 0 0 71 16 139
2018 EL-05 35 30 13 13 9 0 0 65 22 69
2018 EL-07 51 29 17 3 0 0 0 80 3 35
2017 EL 48 34 11 1 6 0 0 82 7 151
2017 EL-03 47 24 24 0 6 0 0 71 6 17
2017 EL-05 46 35 11 3 6 0 0 81 8 72
2017 EL-07 50 38 5 0 7 0 0 88 7 42
2014 EL 52 29 9 3 8 0 0 81 11 160
2014 EL-01 60 20 0 0 20 0 0 80 20 10
2014 EL-03 73 18 0 0 9 0 0 91 9 11
2014 EL-05 39 32 13 7 9 0 0 71 16 75
2014 EL-06 50 33 8 0 8 0 0 83 8 12
2014 EL-07 72 21 5 0 2 0 0 93 2 43

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 20 25 26 10 13 6 0 48 25 138
2018 EL-05 16 25 26 13 16 3 0 42 30 68
2018 EL-07 29 17 31 9 6 9 0 50 16 35
2017 EL 23 30 16 11 11 11 0 59 24 152
2017 EL-03 12 35 18 12 6 18 0 57 21 17
2017 EL-05 19 25 16 12 15 12 0 50 31 73
2017 EL-07 24 38 14 10 10 5 0 65 20 42
2014 EL 33 35 13 8 9 3 0 69 18 160
2014 EL-01 60 20 0 10 10 0 0 80 20 10
2014 EL-03 64 27 9 0 0 0 0 91 0 11
2014 EL-05 28 37 9 9 13 3 0 67 23 75
2014 EL-06 25 33 33 0 8 0 0 58 8 12
2014 EL-07 30 37 12 9 7 5 0 71 17 43
2011 EL 20 31 25 8 12 3 1 53 21 178
2011 EL-03 35 40 15 5 5 0 0 75 10 20
2011 EL-05 22 29 24 9 14 2 0 52 24 87
2011 EL-06 17 17 44 11 0 11 0 38 13 18
2011 EL-07 16 39 23 9 14 0 0 55 23 44

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 17 26 27 14 16 1 0 43 30 139
2018 EL-05 9 28 25 20 19 0 0 36 39 69
2018 EL-07 29 20 31 11 9 0 0 49 20 35
2017 EL 17 30 19 17 14 3 0 49 32 152
2017 EL-03 18 18 18 35 12 0 0 35 47 17
2017 EL-05 10 32 23 12 19 4 0 43 33 73
2017 EL-07 21 26 17 21 12 2 0 49 34 42
2014 EL 25 34 18 10 11 2 0 60 21 159
2014 EL-03 36 45 18 0 0 0 0 82 0 11
2014 EL-05 21 29 19 15 15 1 0 51 30 75
2014 EL-06 25 25 33 8 8 0 0 50 17 12
2014 EL-07 28 37 16 9 7 2 0 67 17 43
2011 EL 22 29 20 14 14 0 1 51 28 177
2011 EL-03 35 50 5 5 5 0 0 85 10 20
2011 EL-05 24 21 19 19 17 0 0 45 36 86
2011 EL-06 17 44 28 11 0 0 0 61 11 18
2011 EL-07 16 32 27 11 14 0 0 48 25 44
2008 EL 20 31 19 16 13 1 0 52 29 157
2008 EL-03 50 8 25 17 0 0 0 58 17 12
2008 EL-05 14 36 21 16 14 0 0 49 30 73
2008 EL-06 17 25 25 33 0 0 0 42 33 12
2008 EL-07 26 26 15 15 15 2 0 53 31 46

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 11 25 29 19 14 3 0 37 34 138
2018 EL-05 7 20 33 23 13 3 0 28 37 69
2018 EL-07 12 35 21 21 12 0 0 47 32 34
2017 EL 13 26 22 20 14 5 0 41 37 152
2017 EL-03 6 24 24 18 24 6 0 31 44 17
2017 EL-05 10 22 25 22 16 5 0 33 41 73
2017 EL-07 17 29 17 24 14 0 0 45 38 42
2014 EL 21 30 23 14 11 3 0 52 25 160
2014 EL-01 50 30 0 0 10 10 0 89 11 10
2014 EL-03 36 36 18 0 0 9 0 80 0 11
2014 EL-05 16 24 27 17 13 3 0 41 32 75
2014 EL-06 17 33 17 25 8 0 0 50 33 12
2014 EL-07 21 35 21 14 9 0 0 56 23 43
2011 EL 15 33 22 15 10 4 1 50 26 178
2011 EL-03 30 45 10 10 5 0 0 75 15 20
2011 EL-05 15 32 23 13 14 3 0 49 27 87
2011 EL-06 6 44 17 22 0 11 0 56 25 18
2011 EL-07 14 25 30 23 7 2 0 40 30 44
2008 EL 7 37 20 19 12 4 0 46 33 157
2008 EL-03 42 8 33 17 0 0 0 50 17 12
2008 EL-05 5 38 22 15 16 3 0 45 32 73
2008 EL-06 0 25 25 25 17 8 0 27 45 12
2008 EL-07 2 37 20 28 9 4 0 41 39 46

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 12 24 19 24 17 4 0 38 42 139
2018 EL-05 12 23 14 28 20 3 0 36 49 69
2018 EL-07 11 31 26 17 11 3 0 44 29 35
2017 EL 14 31 18 20 14 2 0 46 36 152
2017 EL-03 29 24 18 18 12 0 0 53 29 17
2017 EL-05 10 27 19 23 16 4 0 39 41 73
2017 EL-07 12 29 24 21 14 0 0 40 36 42
2014 EL 16 38 22 14 10 1 0 54 24 160
2014 EL-01 40 30 10 10 0 10 0 78 11 10
2014 EL-03 9 64 18 9 0 0 0 73 9 11
2014 EL-05 15 33 25 11 16 0 0 48 27 75
2014 EL-06 17 42 8 33 0 0 0 58 33 12
2014 EL-07 14 44 23 14 5 0 0 58 19 43
2011 EL 17 38 24 9 10 2 1 56 19 178
2011 EL-03 45 40 10 0 5 0 0 85 5 20
2011 EL-05 15 40 21 9 13 2 0 56 22 87
2011 EL-06 6 44 39 11 0 0 0 50 11 18
2011 EL-07 16 32 32 14 7 0 0 48 20 44
2008 EL 17 36 18 18 9 2 0 54 27 157
2008 EL-03 33 33 17 8 0 8 0 73 9 12
2008 EL-05 16 32 19 18 14 1 0 49 32 73
2008 EL-06 0 33 17 33 8 8 0 36 45 12
2008 EL-07 20 35 24 20 2 0 0 54 22 46
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 17 39 17 12 15 0 0 56 27 139
2018 EL-05 14 38 14 13 20 0 0 52 33 69
2018 EL-07 20 46 17 9 9 0 0 66 17 35
2017 EL 18 37 20 15 10 0 0 55 25 152
2017 EL-03 24 24 41 12 0 0 0 47 12 17
2017 EL-05 14 32 22 22 11 0 0 45 33 73
2017 EL-07 21 45 12 10 12 0 0 67 21 42
2014 EL 20 36 24 11 8 0 1 57 19 160
2014 EL-01 40 30 10 0 20 0 0 70 20 10
2014 EL-03 9 55 27 9 0 0 0 64 9 11
2014 EL-05 17 31 27 15 11 0 0 48 25 75
2014 EL-06 8 67 17 0 8 0 0 75 8 12
2014 EL-07 26 35 26 9 2 0 2 62 12 43
2011 EL 18 44 19 10 9 0 0 62 19 178
2011 EL-03 25 40 15 15 5 0 0 65 20 20
2011 EL-05 18 39 18 13 11 0 0 57 24 87
2011 EL-06 17 61 17 0 6 0 0 78 6 18
2011 EL-07 16 52 23 5 5 0 0 68 9 44

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 21 45 16 11 6 1 0 67 17 139
2018 EL-05 23 39 17 13 7 0 0 62 20 69
2018 EL-07 14 57 14 6 6 3 0 74 12 35
2017 EL 22 45 21 7 5 0 0 67 12 150
2017 EL-03 24 29 35 6 6 0 0 53 12 17
2017 EL-05 23 48 18 8 3 0 0 70 11 71
2017 EL-07 21 45 19 5 10 0 0 67 14 42

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 11 20 21 14 18 14 2 37 38 139
2018 EL-05 3 22 20 19 22 12 3 29 47 69
2018 EL-07 23 17 26 9 11 11 3 47 23 35
2017 EL 11 26 21 17 11 13 2 43 33 151
2017 EL-03 6 35 18 24 12 6 0 44 38 17
2017 EL-05 10 19 25 19 11 14 1 34 36 72
2017 EL-07 14 31 19 12 12 12 0 51 27 42
2014 EL 14 25 21 13 10 15 2 47 28 159
2014 EL-01 30 30 0 0 10 30 0 86 14 10
2014 EL-03 9 18 9 18 0 45 0 50 33 11
2014 EL-05 11 24 24 16 11 13 1 41 31 75
2014 EL-06 9 18 27 9 9 18 9 38 25 11
2014 EL-07 14 33 23 14 9 7 0 50 25 43

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 39 37 8 12 4 0 0 76 17 139
2018 EL-05 32 43 3 17 4 0 0 75 22 69
2018 EL-07 46 31 17 6 0 0 0 77 6 35
2017 EL 37 41 13 5 4 0 0 78 9 152
2017 EL-03 47 35 18 0 0 0 0 82 0 17
2017 EL-05 33 41 15 8 3 0 0 74 11 73
2017 EL-07 36 43 12 2 7 0 0 79 10 42
2014 EL 42 37 9 5 5 1 1 80 10 160
2014 EL-01 60 30 0 10 0 0 0 90 10 10
2014 EL-03 36 36 18 0 0 9 0 80 0 11
2014 EL-05 40 35 11 7 8 0 0 75 15 75
2014 EL-06 50 25 8 8 8 0 0 75 17 12
2014 EL-07 44 46 5 2 2 0 0 91 5 43
2011 EL 34 42 13 6 4 0 1 76 10 178
2011 EL-03 45 45 0 10 0 0 0 90 10 20
2011 EL-05 36 34 18 5 7 0 0 70 11 87
2011 EL-06 39 44 11 6 0 0 0 83 6 18
2011 EL-07 30 52 14 5 0 0 0 82 5 44
2008 EL 31 38 15 10 7 1 0 69 17 157
2008 EL-03 50 33 8 8 0 0 0 83 8 12
2008 EL-05 27 32 18 8 14 1 0 60 22 73
2008 EL-06 33 33 8 25 0 0 0 67 25 12
2008 EL-07 30 46 15 7 2 0 0 76 9 46

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 20 30 25 15 5 0 5 53 21 20
2017 EL 32 44 12 4 8 0 0 76 12 25
2017 EL-07 27 45 14 5 9 0 0 73 14 22
2014 EL 23 41 18 9 5 5 0 67 14 22
2014 EL-07 24 38 19 10 5 5 0 65 15 21

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 21 48 12 14 4 0 0 69 19 139
2018 EL-05 17 51 12 14 6 0 0 68 20 69
2018 EL-07 23 54 17 6 0 0 0 77 6 35
2017 EL 20 43 16 13 7 0 0 64 20 152
2017 EL-03 24 35 12 18 12 0 0 59 29 17
2017 EL-05 15 44 21 15 5 0 0 59 21 73
2017 EL-07 17 52 12 12 7 0 0 69 19 42
2014 EL 26 37 18 11 7 0 0 63 19 160
2014 EL-01 40 40 10 0 10 0 0 80 10 10
2014 EL-03 36 45 0 18 0 0 0 82 18 11
2014 EL-05 23 35 17 16 9 0 0 57 25 75
2014 EL-06 33 33 33 0 0 0 0 67 0 12
2014 EL-07 28 37 19 7 9 0 0 65 16 43
2011 EL 34 48 11 4 3 0 1 82 7 178
2011 EL-03 55 40 5 0 0 0 0 95 0 20
2011 EL-05 37 48 6 6 3 0 0 85 9 87
2011 EL-06 17 56 28 0 0 0 0 72 0 18
2011 EL-07 30 45 18 5 2 0 0 75 7 44
2008 EL 30 46 8 13 4 0 0 76 17 156
2008 EL-03 50 42 0 8 0 0 0 92 8 12
2008 EL-05 22 49 13 11 6 0 0 71 17 72
2008 EL-06 8 58 8 17 8 0 0 67 25 12
2008 EL-07 39 43 4 13 0 0 0 83 13 46

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 32 43 12 7 6 0 0 75 13 139
2018 EL-05 35 38 12 10 6 0 0 72 16 69
2018 EL-07 20 60 17 0 3 0 0 80 3 35
2017 EL 40 44 7 3 6 0 0 83 9 151
2017 EL-03 38 31 19 6 6 0 0 69 13 16
2017 EL-05 40 44 7 4 5 0 0 84 10 73
2017 EL-07 33 55 5 0 7 0 0 88 7 42
2014 EL 37 45 11 4 3 1 0 83 6 160
2014 EL-01 30 40 10 0 10 10 0 78 11 10
2014 EL-03 45 55 0 0 0 0 0 100 0 11
2014 EL-05 36 48 11 3 3 0 0 84 5 75
2014 EL-06 50 42 0 8 0 0 0 92 8 12
2014 EL-07 37 42 16 2 0 2 0 81 2 43
2011 EL 53 35 7 4 1 0 0 88 6 178
2011 EL-03 70 25 5 0 0 0 0 95 0 20
2011 EL-05 55 34 6 3 1 0 0 90 5 87
2011 EL-06 50 39 6 6 0 0 0 89 6 18
2011 EL-07 43 39 11 7 0 0 0 82 7 44
2008 EL 41 41 10 6 1 0 0 83 7 157
2008 EL-03 75 17 0 8 0 0 0 92 8 12
2008 EL-05 29 51 11 8 1 0 0 79 10 73
2008 EL-06 58 25 17 0 0 0 0 83 0 12
2008 EL-07 43 43 11 2 0 0 0 87 2 46

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 36 43 11 5 5 0 0 79 10 137
2018 EL-05 35 38 13 7 6 0 0 74 13 68
2018 EL-07 26 63 6 3 3 0 0 89 6 35
2017 EL 44 38 9 3 5 0 0 83 9 151
2017 EL-03 31 50 6 6 6 0 0 81 13 16
2017 EL-05 45 36 11 3 5 0 0 81 8 73
2017 EL-07 38 50 5 0 7 0 0 88 7 42
2014 EL 40 46 7 5 2 1 0 86 7 160
2014 EL-01 30 50 10 10 0 0 0 80 10 10
2014 EL-03 45 45 0 9 0 0 0 91 9 11
2014 EL-05 39 48 8 4 1 0 0 87 5 75
2014 EL-06 50 42 0 8 0 0 0 92 8 12
2014 EL-07 44 42 9 0 2 2 0 88 2 43
2011 EL 54 38 4 2 2 0 1 93 3 178
2011 EL-03 70 30 0 0 0 0 0 100 0 20
2011 EL-05 56 38 1 3 1 0 0 94 5 87
2011 EL-06 56 39 6 0 0 0 0 94 0 18
2011 EL-07 48 43 7 0 2 0 0 91 2 44
2008 EL 49 38 8 4 1 0 0 87 6 157
2008 EL-03 67 25 8 0 0 0 0 92 0 12
2008 EL-05 45 40 7 5 3 0 0 85 8 73
2008 EL-06 50 42 8 0 0 0 0 92 0 12
2008 EL-07 50 39 9 2 0 0 0 89 2 46

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 18 33 22 13 14 0 0 51 27 138
2018 EL-05 10 32 32 9 17 0 0 42 26 69
2018 EL-07 26 43 11 20 0 0 0 69 20 35
2017 EL 16 45 16 11 9 2 1 63 20 152
2017 EL-03 0 41 35 6 12 6 0 44 19 17
2017 EL-05 16 41 16 15 10 0 1 58 25 73
2017 EL-07 21 45 14 10 7 2 0 68 17 42
2014 EL 20 47 14 9 9 1 0 68 18 160
2014 EL-01 30 30 10 0 20 10 0 67 22 10
2014 EL-03 18 73 9 0 0 0 0 91 0 11
2014 EL-05 15 47 13 15 9 1 0 62 24 75
2014 EL-06 17 50 25 0 8 0 0 67 8 12
2014 EL-07 28 51 9 5 7 0 0 79 12 43
2011 EL 26 39 14 11 8 1 1 66 19 178
2011 EL-03 50 30 15 5 0 0 0 80 5 20
2011 EL-05 28 37 13 9 13 1 0 65 22 87
2011 EL-06 17 50 11 17 0 6 0 71 18 18
2011 EL-07 23 41 18 14 5 0 0 64 18 44
2008 EL 23 36 24 8 9 0 0 59 17 157
2008 EL-03 50 33 17 0 0 0 0 83 0 12
2008 EL-05 15 33 27 12 12 0 0 48 25 73
2008 EL-06 8 33 50 0 8 0 0 42 8 12
2008 EL-07 30 39 22 7 2 0 0 70 9 46

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 12 29 15 18 24 1 0 42 42 139
2018 EL-05 10 29 12 17 30 1 0 40 49 69
2018 EL-07 14 40 20 17 9 0 0 54 26 35
2017 EL 16 34 14 17 17 1 1 51 35 152
2017 EL-03 12 41 18 12 12 6 0 56 25 17
2017 EL-05 12 29 14 25 19 0 1 42 44 73
2017 EL-07 24 33 14 10 19 0 0 57 29 42
2014 EL 21 39 16 9 14 1 1 61 23 160
2014 EL-01 30 50 0 0 20 0 0 80 20 10
2014 EL-03 36 45 0 0 9 9 0 90 10 11
2014 EL-05 11 37 21 11 20 0 0 48 31 75
2014 EL-06 17 42 8 25 8 0 0 58 33 12
2014 EL-07 37 37 12 5 7 0 2 76 12 43
2011 EL 19 32 15 12 19 1 2 52 32 177
2011 EL-03 40 50 10 0 0 0 0 90 0 20
2011 EL-05 20 28 13 11 26 1 1 48 39 87
2011 EL-06 6 29 24 24 18 0 0 35 41 17
2011 EL-07 16 34 18 16 11 2 2 52 29 44
2008 EL 17 26 19 17 18 1 2 44 36 157
2008 EL-03 33 33 8 17 0 8 0 73 18 12
2008 EL-05 10 22 21 19 25 1 3 33 46 73
2008 EL-06 17 17 25 0 42 0 0 33 42 12
2008 EL-07 22 26 22 22 7 0 2 49 29 46

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 19 38 14 17 12 0 0 57 30 138
2018 EL-05 13 38 16 17 16 0 0 51 33 69
2018 EL-07 26 38 12 21 3 0 0 65 24 34
2017 EL 16 41 19 13 11 0 0 57 24 152
2017 EL-03 18 29 24 18 12 0 0 47 29 17
2017 EL-05 11 37 21 16 15 0 0 48 32 73
2017 EL-07 19 50 19 5 7 0 0 69 12 42
2014 EL 16 44 17 13 10 1 0 60 23 160
2014 EL-01 20 50 10 0 20 0 0 70 20 10
2014 EL-03 9 36 45 9 0 0 0 45 9 11
2014 EL-05 9 41 19 19 12 0 0 51 31 75
2014 EL-06 33 50 8 0 8 0 0 83 8 12
2014 EL-07 26 44 12 7 9 2 0 71 17 43
2011 EL 35 40 15 3 7 0 0 75 10 177
2011 EL-03 35 45 15 5 0 0 0 80 5 20
2011 EL-05 33 38 16 5 8 0 0 71 13 86
2011 EL-06 44 33 11 0 11 0 0 78 11 18
2011 EL-07 39 41 18 2 0 0 0 80 2 44

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 19 33 21 11 15 0 0 52 26 136
2018 EL-05 13 35 22 12 19 0 0 48 30 69
2018 EL-07 24 30 21 15 9 0 0 55 24 33
2017 EL 21 34 18 13 14 0 0 55 27 152
2017 EL-03 24 29 24 18 6 0 0 53 24 17
2017 EL-05 15 32 15 18 21 0 0 47 38 73
2017 EL-07 26 33 19 10 12 0 0 60 21 42
2014 EL 23 39 14 8 15 1 0 63 23 160
2014 EL-01 30 50 0 0 20 0 0 80 20 10
2014 EL-03 27 45 18 0 9 0 0 73 9 11
2014 EL-05 13 45 15 11 16 0 0 59 27 75
2014 EL-06 50 25 17 0 8 0 0 75 8 12
2014 EL-07 35 28 12 5 19 2 0 64 24 43

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 20 31 25 9 13 1 0 52 23 138
2018 EL-05 14 35 26 10 14 0 0 49 25 69
2018 EL-07 21 29 26 12 9 3 0 52 21 34
2017 EL 24 41 15 13 7 0 0 65 20 152
2017 EL-03 35 47 6 6 6 0 0 82 12 17
2017 EL-05 18 37 18 19 8 0 0 55 27 73
2017 EL-07 26 40 17 10 7 0 0 67 17 42
2014 EL 27 40 13 12 7 1 1 68 19 160
2014 EL-01 40 40 10 10 0 0 0 80 10 10
2014 EL-03 36 45 9 9 0 0 0 82 9 11
2014 EL-05 17 45 9 15 13 0 0 63 28 75
2014 EL-06 33 42 25 0 0 0 0 75 0 12
2014 EL-07 37 30 16 12 2 2 0 69 14 43
2011 EL 38 43 9 6 3 0 1 82 9 178
2011 EL-03 55 40 0 0 5 0 0 95 5 20
2011 EL-05 37 45 8 7 3 0 0 82 10 87
2011 EL-06 39 44 11 0 0 0 6 88 0 18
2011 EL-07 34 45 14 7 0 0 0 80 7 44

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 9 35 29 10 12 4 1 46 23 139
2018 EL-05 4 32 35 9 16 3 1 38 26 69
2018 EL-07 17 43 17 14 6 3 0 62 21 35
2017 EL 11 34 25 15 12 3 0 47 27 151
2017 EL-03 18 24 24 18 12 6 0 44 31 17
2017 EL-05 8 29 26 19 15 3 0 38 35 73
2017 EL-07 12 41 24 12 10 0 0 54 22 41

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 42 32 15 4 6 0 0 75 10 139
2018 EL-05 35 33 17 4 10 0 0 68 14 69
2018 EL-07 46 40 11 0 3 0 0 86 3 35
2017 EL 40 35 13 5 6 1 0 75 11 151
2017 EL-03 50 25 25 0 0 0 0 75 0 16
2017 EL-05 33 40 11 8 8 0 0 73 16 73
2017 EL-07 38 36 12 5 7 2 0 76 12 42
2014 EL 38 34 13 8 6 1 0 73 14 160
2014 EL-01 40 40 0 10 10 0 0 80 20 10
2014 EL-03 55 27 9 0 9 0 0 82 9 11
2014 EL-05 32 37 16 9 4 1 0 70 14 75
2014 EL-06 42 42 0 0 17 0 0 83 17 12
2014 EL-07 44 28 16 5 5 2 0 74 9 43
2011 EL 42 35 13 6 3 0 0 78 9 178
2011 EL-03 50 35 10 0 5 0 0 85 5 20
2011 EL-05 44 29 17 8 2 0 0 72 10 87
2011 EL-06 33 44 11 6 6 0 0 78 11 18
2011 EL-07 36 48 9 5 2 0 0 84 7 44

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 33 43 16 5 2 1 0 77 7 139
2018 EL-05 33 46 14 3 3 0 0 80 6 69
2018 EL-07 6 51 29 9 3 3 0 59 12 35
2017 EL 37 39 16 3 2 1 1 78 5 152
2017 EL-03 65 29 6 0 0 0 0 94 0 17
2017 EL-05 41 42 10 4 1 0 1 85 6 73
2017 EL-07 14 38 31 5 5 5 2 56 10 42
2014 EL 29 41 19 6 5 0 0 70 11 160
2014 EL-01 30 50 10 10 0 0 0 80 10 10
2014 EL-03 55 36 9 0 0 0 0 91 0 11
2014 EL-05 27 41 16 11 5 0 0 68 16 75
2014 EL-06 8 83 0 0 8 0 0 92 8 12
2014 EL-07 26 28 39 0 7 0 0 54 7 43
2011 EL 33 37 18 7 5 0 0 70 12 177
2011 EL-03 35 45 15 0 5 0 0 80 5 20
2011 EL-05 40 35 13 8 5 0 0 74 13 86
2011 EL-06 22 50 28 0 0 0 0 72 0 18
2011 EL-07 25 32 25 14 5 0 0 57 18 44
2008 EL 26 46 18 8 2 0 0 73 10 157
2008 EL-03 67 25 8 0 0 0 0 92 0 12
2008 EL-05 22 53 12 10 3 0 0 75 12 73
2008 EL-06 17 42 42 0 0 0 0 58 0 12
2008 EL-07 22 43 24 9 2 0 0 65 11 46

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 EL 16 57 27 139
2018 EL-05 23 49 28 69
2018 EL-07 6 71 23 35
2017 EL 14 61 25 152
2017 EL-03 6 53 41 17
2017 EL-05 16 58 26 73
2017 EL-07 17 64 19 42
2014 EL 16 56 29 160
2014 EL-01 10 80 10 10
2014 EL-03 9 73 18 11
2014 EL-05 20 48 32 75
2014 EL-06 0 58 42 12
2014 EL-07 16 56 28 43
2011 EL 18 61 21 178
2011 EL-03 0 90 10 20
2011 EL-05 15 59 26 87
2011 EL-06 22 61 17 18
2011 EL-07 30 52 18 44

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 EL 14 10 43 19 0 14 21
2018 EL-05 13 7 53 20 0 7 15
2017 EL 32 14 32 5 5 14 22
2017 EL-05 25 8 33 8 8 17 12
2014 EL 36 32 8 20 9999 4 25
2014 EL-05 27 33 13 20 9999 7 15
2011 EL 41 22 13 19 9999 6 32
2011 EL-05 38 15 15 15 9999 15 13
2011 EL-07 38 31 8 23 9999 0 13
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 26 52 15 6 1 0 0 78 7 137
2018 EL-05 26 50 18 6 0 0 0 76 6 68
2018 EL-07 26 50 21 0 3 0 0 76 3 34
2017 EL 31 43 10 11 5 1 0 74 16 150
2017 EL-03 35 35 6 18 6 0 0 71 24 17
2017 EL-05 25 43 14 10 7 1 0 69 17 72
2017 EL-07 29 49 5 12 5 0 0 78 17 41
2014 EL 37 41 14 4 3 1 0 78 7 160
2014 EL-01 40 40 0 10 10 0 0 80 20 10
2014 EL-03 45 36 9 0 9 0 0 82 9 11
2014 EL-05 35 44 16 4 1 0 0 79 5 75
2014 EL-06 58 25 8 0 0 8 0 91 0 12
2014 EL-07 35 46 12 5 0 2 0 83 5 43
2011 EL 37 49 10 2 2 0 0 85 4 178
2011 EL-03 45 50 5 0 0 0 0 95 0 20
2011 EL-05 38 45 10 5 2 0 0 83 7 87
2011 EL-06 22 67 11 0 0 0 0 89 0 18
2011 EL-07 39 45 14 0 2 0 0 84 2 44
2008 EL 41 41 10 3 4 1 0 83 6 157
2008 EL-03 58 33 8 0 0 0 0 92 0 12
2008 EL-05 37 45 7 4 5 1 0 83 10 73
2008 EL-06 25 67 8 0 0 0 0 92 0 12
2008 EL-07 50 30 15 2 2 0 0 80 4 46

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 12 41 25 14 7 1 0 54 21 139
2018 EL-05 12 39 28 12 9 1 0 51 21 69
2018 EL-07 14 34 34 11 6 0 0 49 17 35
2017 EL 18 36 22 15 7 1 0 55 23 152
2017 EL-03 18 35 12 24 12 0 0 53 35 17
2017 EL-05 16 40 21 14 7 3 0 58 21 73
2017 EL-07 19 26 29 19 7 0 0 45 26 42
2014 EL 23 43 21 9 1 2 0 68 11 160
2014 EL-01 30 50 0 10 0 10 0 89 11 10
2014 EL-03 27 55 9 9 0 0 0 82 9 11
2014 EL-05 23 48 16 11 1 1 0 72 12 75
2014 EL-06 17 42 42 0 0 0 0 58 0 12
2014 EL-07 23 35 28 9 2 2 0 60 12 43
2011 EL 23 40 21 10 5 1 1 63 15 177
2011 EL-03 26 42 26 5 0 0 0 68 5 19
2011 EL-05 22 43 18 11 6 0 0 64 17 87
2011 EL-06 17 44 33 0 0 6 0 65 0 18
2011 EL-07 27 39 20 9 5 0 0 66 14 44

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 14 26 37 19 4 0 0 23 40 139
2018 EL-05 17 30 35 14 3 0 0 17 48 69
2018 EL-07 9 26 43 20 3 0 0 23 34 35
2017 EL 8 26 40 17 6 1 1 24 35 150
2017 EL-03 12 18 41 12 12 6 0 25 31 17
2017 EL-05 11 27 36 18 5 1 1 24 39 73
2017 EL-07 5 29 44 15 5 0 2 20 35 41
2014 EL 11 29 38 15 5 1 1 20 41 160
2014 EL-01 10 10 60 10 10 0 0 20 20 10
2014 EL-03 9 27 27 36 0 0 0 36 36 11
2014 EL-05 11 29 40 13 5 0 1 19 41 75
2014 EL-06 8 42 33 8 0 0 8 9 55 12
2014 EL-07 14 33 35 14 5 0 0 19 46 43
2011 EL 7 23 38 21 10 1 1 31 30 177
2011 EL-03 5 15 40 20 15 5 0 37 21 20
2011 EL-05 6 25 34 22 11 0 1 34 31 87
2011 EL-06 6 33 39 22 0 0 0 22 39 18
2011 EL-07 9 16 49 19 7 0 0 26 26 43
2008 EL 6 29 41 18 6 0 0 24 35 157
2008 EL-03 8 17 17 33 25 0 0 58 25 12
2008 EL-05 4 27 45 21 3 0 0 23 32 73
2008 EL-06 8 33 50 8 0 0 0 8 42 12
2008 EL-07 9 30 48 7 7 0 0 13 39 46

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 8 17 28 31 12 4 0 45 26 139
2018 EL-05 9 25 28 28 9 3 0 37 34 69
2018 EL-07 9 17 23 37 14 0 0 51 26 35
2017 EL 8 18 29 27 12 4 3 41 28 150
2017 EL-03 6 18 24 41 12 0 0 53 24 17
2017 EL-05 10 22 22 27 11 5 3 42 34 73
2017 EL-07 10 15 43 15 13 0 5 29 26 40
2014 EL 10 19 23 31 13 3 2 45 30 160
2014 EL-01 10 0 20 40 20 10 0 67 11 10
2014 EL-03 18 0 0 64 9 0 9 80 20 11
2014 EL-05 8 25 25 27 12 3 0 40 34 75
2014 EL-06 0 8 25 42 8 0 17 60 10 12
2014 EL-07 14 19 26 28 12 2 0 41 33 43
2011 EL 3 15 28 35 16 1 3 53 19 178
2011 EL-03 0 5 15 45 25 5 5 78 6 20
2011 EL-05 3 15 29 33 15 1 3 51 19 87
2011 EL-06 0 28 17 39 17 0 0 56 28 18
2011 EL-07 2 16 34 32 14 0 2 47 19 44
2008 EL 8 18 25 33 13 1 1 47 27 157
2008 EL-03 0 0 25 25 42 0 8 73 0 12
2008 EL-05 8 16 30 34 10 0 1 44 25 73
2008 EL-06 8 25 25 25 17 0 0 42 33 12
2008 EL-07 11 24 24 33 9 0 0 41 35 46

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 19 29 32 12 5 2 1 18 49 139
2018 EL-05 16 38 28 13 4 0 1 18 54 69
2018 EL-07 23 26 29 11 6 3 3 18 52 35
2017 EL 15 30 26 20 5 1 2 26 47 150
2017 EL-03 6 35 35 18 6 0 0 24 41 17
2017 EL-05 15 34 25 18 7 1 0 25 50 73
2017 EL-07 23 25 23 20 3 3 5 24 51 40
2014 EL 28 26 25 13 6 1 1 19 55 159
2014 EL-01 10 20 30 30 0 10 0 33 33 10
2014 EL-03 27 9 36 27 0 0 0 27 36 11
2014 EL-05 28 29 23 11 7 1 1 18 59 75
2014 EL-06 8 17 50 17 0 0 8 18 27 12
2014 EL-07 40 24 19 10 7 0 0 17 64 42
2011 EL 12 22 33 15 15 2 1 31 36 178
2011 EL-03 5 15 30 20 25 5 0 47 21 20
2011 EL-05 9 21 37 16 16 1 0 33 30 87
2011 EL-06 6 28 39 11 17 0 0 28 33 18
2011 EL-07 20 27 25 14 9 2 2 24 50 44
2008 EL 15 24 36 14 10 1 1 24 39 157
2008 EL-03 0 8 42 8 33 8 0 45 9 12
2008 EL-05 8 23 37 22 8 0 1 31 32 73
2008 EL-06 17 33 42 8 0 0 0 8 50 12
2008 EL-07 28 30 28 7 7 0 0 13 59 46

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 4 18 32 31 14 1 1 46 22 137
2018 EL-05 3 19 32 35 12 0 0 46 22 69
2018 EL-07 6 26 35 24 6 3 0 30 33 34
2017 EL 3 10 34 33 17 2 1 52 13 149
2017 EL-03 0 6 29 47 12 6 0 63 6 17
2017 EL-05 1 11 31 36 17 3 1 55 13 72
2017 EL-07 8 15 35 30 10 0 3 41 23 40
2014 EL 8 14 36 30 11 1 1 41 22 159
2014 EL-01 10 0 10 70 0 10 0 78 11 10
2014 EL-03 0 9 9 64 18 0 0 82 9 11
2014 EL-05 8 19 36 25 12 0 0 37 27 75
2014 EL-06 8 8 42 33 0 0 8 36 18 12
2014 EL-07 12 14 51 19 5 0 0 23 25 43
2011 EL 5 12 37 29 15 0 1 45 17 177
2011 EL-03 0 5 30 25 40 0 0 65 5 20
2011 EL-05 5 13 36 31 14 0 1 46 18 86
2011 EL-06 6 6 39 33 17 0 0 50 11 18
2011 EL-07 7 18 39 30 5 0 2 35 26 44
2008 EL 4 12 42 32 10 0 0 42 17 156
2008 EL-03 0 17 8 42 33 0 0 75 17 12
2008 EL-05 4 15 36 36 10 0 0 45 19 73
2008 EL-06 0 17 75 8 0 0 0 8 17 12
2008 EL-07 9 7 57 26 2 0 0 28 15 46

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 27 28 27 10 6 2 0 17 56 139
2018 EL-05 33 25 26 12 3 1 0 15 59 69
2018 EL-07 23 40 23 9 6 0 0 14 63 35
2017 EL 17 30 30 11 9 1 1 20 48 151
2017 EL-03 18 29 24 12 12 6 0 25 50 17
2017 EL-05 16 33 30 12 5 1 1 18 51 73
2017 EL-07 24 29 29 7 7 0 2 15 55 41
2014 EL 21 33 24 14 6 2 1 21 55 160
2014 EL-01 10 0 40 30 10 10 0 44 11 10
2014 EL-03 9 36 36 9 0 9 0 10 50 11
2014 EL-05 27 33 24 12 4 0 0 16 60 75
2014 EL-06 8 33 25 17 8 0 8 27 45 12
2014 EL-07 23 37 21 12 7 0 0 19 60 43
2011 EL 18 29 24 20 8 0 1 29 47 178
2011 EL-03 0 25 40 15 20 0 0 35 25 20
2011 EL-05 17 32 23 18 8 0 1 27 50 87
2011 EL-06 17 22 28 28 6 0 0 33 39 18
2011 EL-07 27 30 16 20 7 0 0 27 57 44
2008 EL 16 25 36 13 8 1 1 21 42 157
2008 EL-03 8 8 17 33 25 0 8 64 18 12
2008 EL-05 18 25 38 11 7 0 1 18 43 73
2008 EL-06 17 25 42 0 17 0 0 17 42 12
2008 EL-07 17 35 37 7 2 2 0 9 53 46

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 4 12 26 38 14 6 0 56 17 139
2018 EL-05 3 10 35 30 17 4 0 50 14 69
2018 EL-07 9 11 23 49 9 0 0 57 20 35
2017 EL 3 14 22 27 25 7 3 57 19 149
2017 EL-03 0 6 25 25 31 13 0 64 7 16
2017 EL-05 1 14 21 27 26 8 3 60 17 73
2017 EL-07 8 20 28 28 13 0 5 42 29 40
2014 EL 8 14 25 33 17 1 3 52 23 159
2014 EL-01 10 10 0 60 10 10 0 78 22 10
2014 EL-03 0 0 27 36 18 9 9 67 0 11
2014 EL-05 8 16 30 28 18 0 0 46 24 74
2014 EL-06 0 8 17 33 33 0 8 73 9 12
2014 EL-07 14 16 23 35 7 0 5 44 32 43
2011 EL 4 11 26 31 23 0 6 57 15 178
2011 EL-03 0 5 20 20 45 0 10 72 6 20
2011 EL-05 5 13 31 25 21 0 6 49 18 87
2011 EL-06 6 6 17 44 28 0 0 72 11 18
2011 EL-07 2 11 27 34 20 0 5 57 14 44
2008 EL 3 15 25 27 24 1 4 54 19 157
2008 EL-03 0 17 0 17 58 8 0 82 18 12
2008 EL-05 4 16 22 27 21 0 10 53 23 73
2008 EL-06 0 25 33 17 25 0 0 42 25 12
2008 EL-07 4 13 35 33 15 0 0 48 17 46

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 21 23 27 19 6 4 1 26 46 139
2018 EL-05 22 25 26 20 6 1 0 26 47 69
2018 EL-07 20 20 34 20 3 3 0 24 41 35
2017 EL 15 25 33 11 9 5 1 21 43 150
2017 EL-03 12 24 41 12 0 12 0 13 40 17
2017 EL-05 22 21 33 11 8 4 1 20 45 73
2017 EL-07 13 33 33 10 8 3 3 18 47 40
2014 EL 22 26 24 16 8 1 3 25 50 160
2014 EL-01 10 10 40 40 0 0 0 40 20 10
2014 EL-03 27 36 9 18 0 9 0 20 70 11
2014 EL-05 21 32 19 15 12 0 1 27 54 75
2014 EL-06 8 17 42 17 0 0 17 20 30 12
2014 EL-07 26 23 30 12 7 0 2 19 50 43

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 36 24 14 14 10 1 1 60 25 138
2018 EL-05 19 32 19 19 12 0 0 51 30 69
2018 EL-07 57 17 9 9 6 0 3 76 15 35
2017 EL 41 28 13 11 8 1 0 69 19 152
2017 EL-03 41 35 18 0 6 0 0 76 6 17
2017 EL-05 38 19 18 18 7 0 0 58 25 73
2017 EL-07 43 38 5 2 10 2 0 83 12 42
2014 EL 43 35 8 7 7 0 1 78 14 160
2014 EL-01 60 20 10 10 0 0 0 80 10 10
2014 EL-03 55 36 9 0 0 0 0 91 0 11
2014 EL-05 33 39 8 8 11 0 1 73 19 75
2014 EL-06 50 25 0 17 8 0 0 75 25 12
2014 EL-07 49 37 7 5 2 0 0 86 7 43

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 41 37 12 6 4 0 0 78 11 139
2018 EL-05 35 39 13 6 7 0 0 74 13 69
2018 EL-07 46 37 14 0 3 0 0 83 3 35
2017 EL 34 40 13 8 3 1 0 76 11 151
2017 EL-03 29 53 6 6 6 0 0 82 12 17
2017 EL-05 31 36 17 13 3 1 0 68 15 72
2017 EL-07 33 45 10 5 5 2 0 80 10 42
2014 EL 43 40 9 4 3 0 0 83 8 159
2014 EL-01 60 20 10 10 0 0 0 80 10 10
2014 EL-03 73 27 0 0 0 0 0 100 0 11
2014 EL-05 36 43 13 4 4 0 0 79 8 75
2014 EL-06 64 18 9 0 9 0 0 82 9 11
2014 EL-07 40 49 5 5 2 0 0 88 7 43

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 31 37 17 10 4 1 0 68 14 139
2018 EL-05 22 41 19 10 7 1 0 63 18 69
2018 EL-07 40 37 17 6 0 0 0 77 6 35

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 35 30 21 4 2 5 3 71 6 138
2018 EL-05 32 26 22 7 3 6 4 65 11 69
2018 EL-07 44 35 15 0 3 3 0 82 3 34
2017 EL 36 32 23 3 4 3 1 70 7 151
2017 EL-03 29 53 12 6 0 0 0 82 6 17
2017 EL-05 27 30 32 4 3 4 0 60 7 73
2017 EL-07 46 29 15 0 10 0 0 76 10 41
2014 EL 43 36 12 2 3 4 0 83 5 159
2014 EL-01 60 30 0 0 0 10 0 100 0 10
2014 EL-03 64 36 0 0 0 0 0 100 0 11
2014 EL-05 39 39 13 3 3 4 0 81 6 75
2014 EL-06 27 27 9 0 9 27 0 75 13 11
2014 EL-07 47 37 12 2 2 0 0 84 5 43

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 33 42 13 7 3 1 1 77 10 138
2018 EL-05 26 39 19 10 4 1 0 66 15 69
2018 EL-07 44 44 9 0 3 0 0 88 3 34
2017 EL 28 45 13 6 5 3 0 76 12 152
2017 EL-03 35 53 12 0 0 0 0 88 0 17
2017 EL-05 22 42 12 11 5 7 0 69 18 73
2017 EL-07 31 43 14 2 10 0 0 74 12 42
2014 EL 38 37 15 6 3 1 0 75 9 159
2014 EL-01 50 30 0 10 10 0 0 80 20 10
2014 EL-03 55 36 9 0 0 0 0 91 0 11
2014 EL-05 29 40 17 11 3 0 0 69 13 75
2014 EL-06 27 27 27 0 9 9 0 60 10 11
2014 EL-07 49 35 12 2 2 0 0 84 5 43
2011 EL 32 32 21 4 5 4 1 67 10 178
2011 EL-03 55 30 10 0 0 5 0 89 0 20
2011 EL-05 26 28 28 7 6 6 0 57 13 87
2011 EL-06 22 50 11 11 0 6 0 76 12 18
2011 EL-07 41 32 20 0 5 2 0 74 5 44

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 35 42 11 8 4 0 1 77 12 137
2018 EL-05 21 46 15 15 4 0 0 66 19 68
2018 EL-07 53 38 6 0 3 0 0 91 3 34
2017 EL 39 38 11 6 5 0 0 78 11 152
2017 EL-03 35 41 18 6 0 0 0 76 6 17
2017 EL-05 33 40 15 7 5 0 0 73 12 73
2017 EL-07 40 40 7 2 10 0 0 81 12 42
2014 EL 45 35 11 8 1 0 0 80 9 160
2014 EL-01 60 20 0 20 0 0 0 80 20 10
2014 EL-03 82 18 0 0 0 0 0 100 0 11
2014 EL-05 32 41 16 9 1 0 0 73 11 75
2014 EL-06 42 33 17 8 0 0 0 75 8 12
2014 EL-07 58 25 9 5 2 0 0 84 7 43
2011 EL 39 35 15 6 3 1 1 75 10 178
2011 EL-03 65 30 5 0 0 0 0 95 0 20
2011 EL-05 34 36 18 6 5 1 0 71 10 87
2011 EL-06 39 44 11 6 0 0 0 83 6 18
2011 EL-07 36 36 18 7 2 0 0 73 9 44
2008 EL 35 43 11 6 4 0 0 78 11 157
2008 EL-03 58 17 17 8 0 0 0 75 8 12
2008 EL-05 22 52 11 8 7 0 0 74 15 73
2008 EL-06 25 58 17 0 0 0 0 83 0 12
2008 EL-07 46 35 11 4 4 0 0 80 9 46

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 19 29 27 5 14 4 1 51 20 139
2018 EL-05 10 26 33 7 20 1 1 37 28 69
2018 EL-07 31 40 9 6 9 6 0 76 15 35
2017 EL 20 33 19 10 11 5 3 57 22 152
2017 EL-03 18 29 18 12 18 0 6 50 31 17
2017 EL-05 22 29 21 12 12 3 1 53 26 73
2017 EL-07 19 40 21 5 7 5 2 64 13 42
2014 EL 33 30 17 4 8 4 3 68 13 160
2014 EL-01 30 30 0 10 10 20 0 75 25 10
2014 EL-03 27 27 18 0 0 18 9 75 0 11
2014 EL-05 27 33 15 5 12 3 5 65 19 75
2014 EL-06 50 17 25 0 8 0 0 67 8 12
2014 EL-07 40 33 23 0 2 2 0 74 2 43

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 21 38 15 13 8 4 1 62 22 138
2018 EL-05 22 36 16 13 10 1 1 60 24 69
2018 EL-07 26 40 14 9 6 6 0 70 15 35
2017 EL 26 40 16 6 7 4 1 70 13 152
2017 EL-03 24 41 18 0 12 0 6 69 13 17
2017 EL-05 25 41 14 8 5 7 0 71 15 73
2017 EL-07 26 36 21 5 7 2 2 65 13 42
2014 EL 36 39 13 5 4 3 1 77 10 160
2014 EL-01 50 30 0 10 10 0 0 80 20 10
2014 EL-03 73 9 0 0 9 0 9 90 10 11
2014 EL-05 33 39 16 5 3 4 0 75 8 75
2014 EL-06 42 33 8 8 8 0 0 75 17 12
2014 EL-07 30 42 16 5 5 2 0 74 10 43
2011 EL 31 31 14 8 11 4 1 65 20 178
2011 EL-03 50 30 5 10 5 0 0 80 15 20
2011 EL-05 31 26 15 7 13 8 0 63 21 87
2011 EL-06 17 22 33 17 11 0 0 39 28 18
2011 EL-07 32 39 11 7 9 0 2 72 16 44
2008 EL 27 32 18 11 8 3 1 62 19 157
2008 EL-03 33 33 8 8 8 8 0 73 18 12
2008 EL-05 19 36 18 12 12 3 0 56 25 73
2008 EL-06 8 25 25 33 0 8 0 36 36 12
2008 EL-07 39 35 20 4 0 2 0 76 4 46

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 16 42 21 15 4 1 0 59 19 137
2018 EL-05 13 37 21 24 4 1 0 51 28 68
2018 EL-07 17 43 26 9 3 3 0 62 12 35

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 12 26 22 11 19 9 1 42 34 139
2018 EL-05 9 23 26 9 25 7 1 35 37 69
2018 EL-07 17 34 17 11 14 6 0 55 27 35
2017 EL 13 28 18 13 13 13 2 49 30 152
2017 EL-03 12 24 24 18 18 6 0 38 38 17
2017 EL-05 11 27 21 10 16 14 1 45 31 73
2017 EL-07 17 31 12 19 10 10 2 54 32 42
2014 EL 17 32 17 12 15 6 1 53 29 160
2014 EL-01 30 30 10 0 10 20 0 75 13 10
2014 EL-03 27 27 18 0 9 9 9 67 11 11
2014 EL-05 9 32 20 15 19 5 0 44 35 75
2014 EL-06 8 33 17 17 17 8 0 45 36 12
2014 EL-07 26 39 12 9 12 0 2 67 21 43
2011 EL 15 28 16 15 18 8 1 46 36 178
2011 EL-03 15 40 20 10 5 5 5 61 17 20
2011 EL-05 17 23 11 15 25 8 0 44 44 87
2011 EL-06 11 28 28 17 0 17 0 47 20 18
2011 EL-07 11 32 18 20 14 5 0 45 36 44

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EL 9 91 139
2018 EL-05 10 90 69

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 EL 58 12

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 EL 58 12

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 EL 0 12

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 EL 0 12

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 EL 0 12

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 EL 50 12

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 EL 42 12

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 EL 42 12

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 EL 0 12

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 EL 0 12

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 EL 58 12

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 EL 0 12

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 EL 0 11

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 EL 0 11

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 EL 0 11

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 EL 45 11

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 EL 55 11

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 14 22 17 3 9 28 8 55 19 138
2018 EL-05 12 25 19 3 13 20 9 51 22 69
2018 EL-07 24 18 21 3 6 21 9 58 13 34
2017 EL 17 18 18 6 9 22 11 52 22 152
2017 EL-03 12 18 29 0 12 24 6 42 17 17
2017 EL-05 12 19 22 10 10 18 10 43 26 73
2017 EL-07 19 24 10 2 10 24 12 67 19 42
2014 EL 24 15 18 6 3 26 9 60 12 160
2014 EL-01 50 10 0 10 0 30 0 86 14 10
2014 EL-03 27 18 27 0 0 9 18 63 0 11
2014 EL-05 17 21 24 9 3 23 3 52 16 75
2014 EL-06 25 8 8 0 8 42 8 67 17 12
2014 EL-07 30 9 12 2 2 28 16 71 8 43

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 25 28 27 4 6 9 1 59 11 138
2018 EL-05 17 23 33 6 9 10 1 46 16 69
2018 EL-07 38 38 15 3 3 3 0 79 6 34
2017 EL 28 29 19 5 8 11 0 64 15 152
2017 EL-03 18 35 24 6 0 18 0 64 7 17
2017 EL-05 23 30 18 8 10 11 0 60 20 73
2017 EL-07 33 26 19 2 12 7 0 64 15 42
2014 EL 39 23 23 4 2 9 1 68 6 160
2014 EL-01 50 10 10 0 0 30 0 86 0 10
2014 EL-03 55 18 9 9 0 0 9 80 10 11
2014 EL-05 29 29 27 7 1 7 0 63 9 75
2014 EL-06 42 17 33 0 8 0 0 58 8 12
2014 EL-07 49 21 16 0 2 12 0 79 3 43
2011 EL 29 38 16 6 5 5 1 71 11 178
2011 EL-03 50 35 10 0 5 0 0 85 5 20
2011 EL-05 31 34 16 9 6 3 0 68 15 87
2011 EL-06 17 44 22 0 0 11 6 73 0 18
2011 EL-07 23 45 20 5 0 7 0 73 5 44

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EL 6 94 136

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 15 14 20 5 6 30 10 49 18 136
2018 EL-05 10 16 21 7 9 26 10 42 26 68
2018 EL-07 23 20 23 0 3 23 9 63 4 35
2017 EL 17 17 16 5 5 29 11 57 16 152
2017 EL-03 12 29 24 0 0 24 12 64 0 17
2017 EL-05 14 14 18 8 7 30 10 45 25 73
2017 EL-07 21 24 17 5 5 21 7 63 13 42
2014 EL 23 14 17 2 3 32 9 64 7 160
2014 EL-01 50 0 10 0 0 40 0 83 0 10
2014 EL-03 18 18 36 0 0 9 18 50 0 11
2014 EL-05 21 20 21 3 3 27 5 61 8 75
2014 EL-06 17 8 8 0 8 50 8 60 20 12
2014 EL-07 23 9 9 2 2 37 16 70 10 43

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 28 27 24 5 7 8 1 61 13 137
2018 EL-05 19 24 32 6 9 10 0 48 16 68
2018 EL-07 43 34 14 3 3 3 0 79 6 35
2017 EL 32 24 20 5 5 12 3 65 12 152
2017 EL-03 35 35 12 0 0 6 12 86 0 17
2017 EL-05 25 23 19 8 7 15 3 58 18 73
2017 EL-07 36 29 19 5 5 7 0 69 10 42
2014 EL 38 26 19 2 3 13 1 73 5 160
2014 EL-01 60 0 10 0 0 30 0 86 0 10
2014 EL-03 36 27 27 0 0 0 9 70 0 11
2014 EL-05 33 29 17 3 3 15 0 73 6 75
2014 EL-06 25 33 25 0 8 8 0 64 9 12
2014 EL-07 42 26 18 2 2 9 0 74 5 43
2011 EL 30 38 15 5 3 8 0 74 9 178
2011 EL-03 45 45 5 5 0 0 0 90 5 20
2011 EL-05 31 33 20 5 3 8 0 70 9 87
2011 EL-06 17 44 11 6 0 22 0 79 7 18
2011 EL-07 30 43 14 5 2 7 0 78 7 44
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 45 29 14 5 6 1 0 75 11 139
2018 EL-05 36 32 14 9 9 0 0 68 17 69
2018 EL-07 54 29 11 3 0 3 0 85 3 35
2017 EL 53 32 6 3 6 1 0 85 9 152
2017 EL-03 53 29 12 0 6 0 0 82 6 17
2017 EL-05 51 32 4 5 7 1 0 83 13 73
2017 EL-07 48 38 5 2 7 0 0 86 10 42

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 23 45 15 11 3 2 1 70 14 138
2018 EL-05 20 41 14 17 4 3 0 63 22 69
2018 EL-07 26 51 20 0 3 0 0 77 3 35
2017 EL 18 37 28 7 5 5 0 58 12 152
2017 EL-03 6 41 47 0 0 6 0 50 0 17
2017 EL-05 16 37 27 10 7 3 0 55 17 73
2017 EL-07 21 38 29 5 5 2 0 61 10 42

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 19 36 17 12 14 2 1 56 27 139
2018 EL-05 13 36 12 13 23 3 0 51 37 69
2018 EL-07 20 37 26 14 0 3 0 59 15 35
2017 EL 16 35 26 11 11 2 0 52 22 152
2017 EL-03 12 35 35 12 6 0 0 47 18 17
2017 EL-05 15 30 22 16 15 1 0 46 32 73
2017 EL-07 21 36 24 7 10 2 0 59 17 42

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 24 26 17 21 10 1 1 51 32 138
2018 EL-05 19 23 25 20 10 1 1 43 31 69
2018 EL-07 31 31 6 20 11 0 0 63 31 35
2017 EL 21 20 23 19 16 0 1 41 36 152
2017 EL-03 12 12 35 24 18 0 0 24 41 17
2017 EL-05 26 15 25 19 15 0 0 41 34 73
2017 EL-07 14 33 17 19 14 0 2 49 34 42

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 14 32 26 19 9 0 0 45 29 139
2018 EL-05 7 33 26 23 10 0 0 41 33 69
2018 EL-07 6 23 34 20 17 0 0 29 37 35
2017 EL 9 28 36 16 11 1 1 37 27 152
2017 EL-03 18 35 35 6 6 0 0 53 12 17
2017 EL-05 8 26 37 18 11 0 0 34 29 73
2017 EL-07 2 19 43 17 14 2 2 23 33 42

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 21 35 32 7 4 0 1 56 12 139
2018 EL-05 19 35 33 6 6 0 1 54 12 69
2018 EL-07 9 34 40 11 6 0 0 43 17 35
2017 EL 20 38 30 7 3 1 1 59 10 152
2017 EL-03 29 47 18 6 0 0 0 76 6 17
2017 EL-05 22 36 32 7 3 0 1 58 10 73
2017 EL-07 5 36 38 7 7 5 2 44 15 42

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 13 23 22 26 15 0 0 36 41 138
2018 EL-05 12 22 21 25 21 0 0 34 46 68
2018 EL-07 3 23 26 31 17 0 0 26 49 35
2017 EL 13 24 27 20 14 1 1 38 34 152
2017 EL-03 18 18 35 18 12 0 0 35 29 17
2017 EL-05 14 26 22 23 15 0 0 40 38 73
2017 EL-07 10 17 31 19 17 5 2 28 38 42

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 55 28 9 3 1 0 4 87 4 139
2018 EL-05 57 30 9 3 0 0 1 88 3 69
2018 EL-07 40 37 11 3 6 0 3 79 9 35
2017 EL 52 26 9 3 1 1 7 85 5 152
2017 EL-03 71 18 6 0 0 0 6 94 0 17
2017 EL-05 56 25 8 3 1 1 5 87 4 73
2017 EL-07 38 33 14 5 2 2 5 77 8 42

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 32 32 20 11 4 1 1 64 15 139
2018 EL-05 29 33 20 10 4 1 1 64 15 69
2018 EL-07 17 43 20 14 6 0 0 60 20 35
2017 EL 35 35 14 10 5 0 1 70 15 152
2017 EL-03 59 35 0 6 0 0 0 94 6 17
2017 EL-05 29 36 15 11 8 0 1 65 19 73
2017 EL-07 31 36 19 10 5 0 0 67 14 42

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 18 36 23 12 9 1 1 55 21 139
2018 EL-05 9 41 23 17 7 0 3 51 25 69
2018 EL-07 29 29 26 9 9 0 0 57 17 35
2017 EL 22 32 28 11 7 1 0 55 17 152
2017 EL-03 35 41 12 6 6 0 0 76 12 17
2017 EL-05 16 34 30 11 8 0 0 51 19 73
2017 EL-07 24 26 29 14 7 0 0 50 21 42

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 15 33 27 14 10 1 1 49 24 138
2018 EL-05 13 31 29 15 12 0 0 44 26 68
2018 EL-07 11 40 31 11 6 0 0 51 17 35
2017 EL 18 30 29 17 5 0 1 48 23 151
2017 EL-03 35 12 41 12 0 0 0 47 12 17
2017 EL-05 15 32 21 24 7 0 1 48 31 72
2017 EL-07 14 26 38 14 7 0 0 40 21 42

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 22 31 25 14 6 1 1 54 20 139
2018 EL-05 26 29 26 14 4 0 0 55 19 69
2018 EL-07 14 37 29 14 3 0 3 53 18 35
2017 EL 30 29 20 11 8 1 1 60 19 152
2017 EL-03 29 35 18 6 12 0 0 65 18 17
2017 EL-05 32 25 19 15 7 3 0 58 23 73
2017 EL-07 26 29 24 10 10 0 2 56 20 42

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 17 28 26 15 12 1 1 46 28 138
2018 EL-05 15 25 26 19 15 0 0 40 34 68
2018 EL-07 14 26 26 23 9 0 3 41 32 35
2017 EL 18 27 22 24 9 0 1 45 33 152
2017 EL-03 24 29 18 18 12 0 0 53 29 17
2017 EL-05 14 23 27 23 12 0 0 37 36 73
2017 EL-07 14 31 17 31 7 0 0 45 38 42

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 49 31 9 7 2 1 1 81 10 136
2018 EL-05 46 35 7 7 1 1 1 83 9 68
2018 EL-07 44 32 12 9 3 0 0 76 12 34
2017 EL 58 19 16 3 4 0 0 77 7 151
2017 EL-03 63 25 6 6 0 0 0 88 6 16
2017 EL-05 59 16 19 3 3 0 0 75 5 73
2017 EL-07 50 17 19 5 10 0 0 67 14 42

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 66 20 5 3 2 1 2 89 5 138
2018 EL-05 65 20 4 3 3 3 1 89 6 69
2018 EL-07 66 29 3 3 0 0 0 94 3 35

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 68 15 4 4 7 1 1 85 11 136
2018 EL-05 57 20 6 6 10 0 1 78 16 69
2018 EL-07 83 11 0 3 3 0 0 94 6 35
2017 EL 70 14 7 3 6 0 1 84 9 152
2017 EL-03 76 12 6 6 0 0 0 88 6 17
2017 EL-05 59 19 12 3 7 0 0 78 10 73
2017 EL-07 76 7 2 2 10 0 2 85 12 42

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 53 28 9 6 4 0 1 81 9 139
2018 EL-05 42 32 12 10 3 0 1 75 13 69
2018 EL-07 63 26 6 3 3 0 0 89 6 35
2017 EL 55 30 9 3 3 1 0 85 6 152
2017 EL-03 53 29 18 0 0 0 0 82 0 17
2017 EL-05 45 38 8 4 3 1 0 85 7 73
2017 EL-07 62 24 5 5 5 0 0 86 10 42

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 49 22 9 10 9 0 0 71 20 138
2018 EL-05 35 23 13 14 14 0 0 58 29 69
2018 EL-07 54 29 9 6 3 0 0 83 9 35
2017 EL 56 24 7 4 9 0 1 81 13 152
2017 EL-03 59 29 6 0 6 0 0 88 6 17
2017 EL-05 45 27 7 7 12 0 1 74 19 73
2017 EL-07 69 19 2 2 7 0 0 88 10 42

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 53 8 7 3 0 0 28 86 4 137
2018 EL-05 57 3 4 1 0 0 34 91 2 68
2018 EL-07 40 20 14 6 0 0 20 75 7 35
2017 EL 50 12 6 2 0 1 29 89 3 152
2017 EL-03 59 0 0 0 0 0 41 100 0 17
2017 EL-05 51 11 3 0 0 3 33 96 0 73
2017 EL-07 38 17 17 7 0 0 21 70 9 42

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 56 28 10 1 1 0 4 87 2 138
2018 EL-05 55 23 14 1 0 0 6 83 2 69
2018 EL-07 47 41 6 3 3 0 0 88 6 34
2017 EL 54 28 11 3 1 1 1 84 4 151
2017 EL-03 71 24 0 6 0 0 0 94 6 17
2017 EL-05 52 29 14 1 0 3 1 84 1 73
2017 EL-07 49 29 10 5 5 0 2 80 10 41

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 65 19 7 4 2 1 1 86 7 139
2018 EL-05 59 19 7 9 1 1 3 82 11 69
2018 EL-07 71 17 9 0 3 0 0 89 3 35
2017 EL 64 21 10 2 1 1 1 87 3 152
2017 EL-03 65 18 6 6 0 0 6 88 6 17
2017 EL-05 59 21 15 0 3 3 0 82 3 73
2017 EL-07 71 19 5 5 0 0 0 90 5 42

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 40 38 9 10 1 0 1 79 12 139
2018 EL-05 30 43 12 12 0 0 3 76 12 69
2018 EL-07 51 34 3 9 3 0 0 86 11 35
2017 EL 42 37 16 4 1 0 1 79 5 152
2017 EL-03 65 24 12 0 0 0 0 88 0 17
2017 EL-05 33 40 19 7 1 0 0 73 8 73
2017 EL-07 45 40 12 0 0 0 2 88 0 42

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 12 25 37 19 6 1 0 37 25 139
2018 EL-05 13 20 36 23 7 0 0 33 30 69
2018 EL-07 3 26 51 14 6 0 0 29 20 35
2017 EL 8 29 45 14 4 0 0 37 18 152
2017 EL-03 18 41 35 6 0 0 0 59 6 17
2017 EL-05 5 30 41 18 5 0 0 36 23 73
2017 EL-07 5 19 57 14 5 0 0 24 19 42

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 10 27 34 20 9 0 0 29 37 139
2018 EL-05 12 28 33 23 4 0 0 28 39 69
2018 EL-07 9 31 43 9 9 0 0 17 40 35
2017 EL 6 24 35 31 5 0 0 36 30 152
2017 EL-03 0 12 24 59 6 0 0 65 12 17
2017 EL-05 10 27 34 25 4 0 0 29 37 73
2017 EL-07 5 24 43 24 5 0 0 29 29 42
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 29 29 22 9 7 2 1 30 70 139
2018 EL-05 28 25 29 12 7 0 0 28 72 69
2018 EL-07 29 31 17 9 6 6 3 31 69 35
2017 EL 26 25 20 16 8 5 0 28 72 152
2017 EL-03 18 29 18 18 12 6 0 19 81 17
2017 EL-05 21 29 22 16 5 7 0 22 78 73
2017 EL-07 38 24 17 19 2 0 0 38 62 42

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 EL 14 94
2018 EL-05 12 50
2018 EL-07 9 22
2017 EL 15 101
2017 EL-03 8 13
2017 EL-05 16 51
2017 EL-07 4 25

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 EL 36 94
2018 EL-05 26 50
2018 EL-07 41 22
2017 EL 29 101
2017 EL-03 54 13
2017 EL-05 14 51
2017 EL-07 28 25

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 EL 11 94
2018 EL-05 18 50
2018 EL-07 5 22
2017 EL 6 101
2017 EL-03 8 13
2017 EL-05 8 51
2017 EL-07 4 25

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 EL 47 94
2018 EL-05 54 50
2018 EL-07 64 22
2017 EL 54 101
2017 EL-03 31 13
2017 EL-05 61 51
2017 EL-07 68 25

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 EL 7 94
2018 EL-05 14 50
2018 EL-07 0 22
2017 EL 8 101
2017 EL-03 0 13
2017 EL-05 14 51
2017 EL-07 4 25

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 EL 22 94
2018 EL-05 22 50
2018 EL-07 27 22

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 EL 26 94
2018 EL-05 28 50
2018 EL-07 14 22
2017 EL 38 101
2017 EL-03 46 13
2017 EL-05 35 51
2017 EL-07 32 25

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 EL 5 50 22 9 3 11 92
2018 EL-05 4 50 18 10 2 16 50
2018 EL-07 10 48 24 10 5 5 21
2017 EL 7 47 24 4 6 13 103
2017 EL-03 15 46 15 0 8 15 13
2017 EL-05 8 51 23 2 6 11 53
2017 EL-07 4 44 32 12 0 8 25

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EL 57 43 94
2018 EL-05 46 54 50
2018 EL-07 64 36 22

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 51 20 9 7 4 1 9 78 12 138
2018 EL-05 45 26 6 9 7 1 6 77 17 69
2018 EL-07 71 9 6 3 3 0 9 87 6 34

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 9 22 26 10 26 3 5 34 38 94
2018 EL-05 6 22 22 12 32 2 4 30 47 50
2018 EL-07 5 14 36 5 27 9 5 21 37 22
2017 EL 8 19 22 19 20 4 8 30 45 104
2017 EL-03 0 23 23 15 23 0 15 27 45 13
2017 EL-05 8 11 25 21 21 6 9 22 49 53
2017 EL-07 4 23 23 19 23 4 4 29 46 26

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EL 3 14 22 15 38 2 5 18 57 94
2018 EL-05 2 14 18 18 40 0 8 17 63 50
2018 EL-07 5 9 36 9 32 9 0 15 45 22
2017 EL 1 7 16 21 43 6 6 9 73 104
2017 EL-03 0 0 15 38 38 0 8 0 83 13
2017 EL-05 2 4 21 19 36 9 9 7 67 53
2017 EL-07 0 8 12 19 58 4 0 8 80 26
Date modified: