2018 Public Service Employee Survey Results by Theme for Innovation, Science and Economic Development Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	31	40	14	11	3	0	1	72	13	188
2018	CS-01	39	39	13	9	0	0	0	78	9	23
2018	CS-02	27	43	14	12	4	0	0	71	16	51
2018	CS-03	38	36	14	7	3	0	2	75	11	58
2018	CS-04	26	40	12	19	2	0	0	67	21	42
2017	CS	32	47	10	10	2	0	0	78	12	214
2017	CS-01	8	75	8	8	0	0	0	83	8	12
2017	CS-02	30	45	14	11	1	0	0	74	12	74
2017	CS-03	40	38	10	8	4	0	0	78	12	76
2017	CS-04	32	53	5	10	0	0	0	85	10	41
2014	CS	31	44	13	6	6	0	0	75	12	256
2014	CS-01	14	64	7	7	7	0	0	79	14	14
2014	CS-02	33	41	12	8	6	0	0	74	14	108
2014	CS-03	32	45	15	4	4	0	0	77	7	84
2014	CS-04	32	39	12	5	12	0	0	71	17	41
2011	CS	31	41	14	8	6	0	0	72	14	348
2011	CS-01	29	38	17	8	8	0	0	67	17	24
2011	CS-02	31	39	14	7	9	0	0	71	15	137
2011	CS-03	30	45	14	9	3	0	0	75	11	116
2011	CS-04	36	36	11	10	7	0	0	72	16	61
2008	CS	31	40	15	7	6	0	0	72	13	300
2008	CS-01	36	39	12	6	6	0	0	76	12	33
2008	CS-02	22	43	18	8	8	1	0	66	16	123
2008	CS-03	38	36	12	8	6	0	0	74	14	86
2008	CS-04	37	40	19	5	0	0	0	77	5	43
2008	CS-05	45	45	9	0	0	0	0	91	0	11

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	29	41	11	11	8	1	1	70	19	188
2018	CS-01	39	30	13	13	4	0	0	70	17	23
2018	CS-02	20	45	10	14	12	0	0	65	25	51
2018	CS-03	38	34	14	9	2	2	2	75	11	58
2018	CS-04	26	50	5	7	12	0	0	76	19	42
2017	CS	32	37	18	10	4	0	0	69	14	214
2017	CS-01	0	58	33	8	0	0	0	58	8	12
2017	CS-02	34	31	20	9	5	0	0	65	15	74
2017	CS-03	33	42	16	5	4	0	0	75	9	76
2017	CS-04	36	37	10	15	2	0	0	73	17	41

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	43	41	11	2	3	0	84	5	187
2018	CS-01	43	52	0	0	4	0	96	4	23
2018	CS-02	32	42	18	4	4	0	74	8	50
2018	CS-03	52	34	9	2	3	0	86	5	58
2018	CS-04	48	38	10	2	2	0	86	5	42
2017	CS	50	36	10	3	1	0	86	4	212
2017	CS-01	17	67	8	8	0	0	83	8	12
2017	CS-02	46	39	7	7	1	0	85	8	72
2017	CS-03	50	37	12	0	1	0	87	1	76
2017	CS-04	66	22	12	0	0	0	88	0	41
2014	CS	58	28	9	2	3	0	86	5	256
2014	CS-01	50	36	7	0	7	0	86	7	14
2014	CS-02	55	31	8	2	3	1	87	5	108
2014	CS-03	68	21	8	1	1	0	89	2	84
2014	CS-04	56	27	10	2	5	0	83	7	41
2011	CS	55	32	8	3	3	1	87	5	348
2011	CS-01	38	46	8	4	4	0	83	8	24
2011	CS-02	53	31	9	2	4	1	85	6	137
2011	CS-03	58	29	8	3	1	1	88	4	116
2011	CS-04	57	31	7	2	3	0	89	5	61

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	35	38	14	10	3	0	73	13	188
2018	CS-01	39	48	9	0	4	0	87	4	23
2018	CS-02	25	37	16	16	6	0	63	22	51
2018	CS-03	50	29	10	9	2	0	79	10	58
2018	CS-04	29	40	17	12	2	0	69	14	42
2017	CS	38	39	13	7	2	0	78	9	213
2017	CS-01	25	42	25	0	8	0	67	8	12
2017	CS-02	40	37	11	8	4	0	77	12	73
2017	CS-03	43	34	14	7	1	0	78	8	76
2017	CS-04	32	53	10	5	0	0	85	5	41
2014	CS	41	39	9	8	3	0	81	11	256
2014	CS-01	36	50	7	0	7	0	86	7	14
2014	CS-02	45	31	9	10	3	1	78	13	108
2014	CS-03	43	42	10	5	1	0	85	6	84
2014	CS-04	32	49	5	10	5	0	80	15	41
2011	CS	37	43	11	7	3	0	79	10	347
2011	CS-01	25	50	21	0	4	0	75	4	24
2011	CS-02	38	40	9	7	6	0	78	12	137
2011	CS-03	39	42	12	5	2	0	81	7	116
2011	CS-04	35	43	8	12	2	0	78	13	60
2008	CS	39	43	9	6	4	0	82	10	304
2008	CS-01	52	33	6	3	6	0	85	9	33
2008	CS-02	28	50	10	8	5	0	78	13	125
2008	CS-03	48	34	9	6	3	0	82	9	88
2008	CS-04	44	44	7	5	0	0	88	5	43
2008	CS-05	36	64	0	0	0	0	100	0	11

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	37	34	22	5	2	0	1	71	7	189
2018	CS-01	52	22	26	0	0	0	0	74	0	23
2018	CS-02	33	33	27	6	0	0	0	67	6	51
2018	CS-03	38	40	17	3	0	0	2	79	4	58
2018	CS-04	37	40	7	9	7	0	0	77	16	43
2017	CS	33	39	18	6	2	1	0	73	9	212
2017	CS-01	17	42	33	8	0	0	0	58	8	12
2017	CS-02	37	36	18	5	3	1	0	74	8	73
2017	CS-03	33	46	14	3	3	1	0	80	5	76
2017	CS-04	29	37	20	12	2	0	0	66	15	41
2014	CS	34	42	14	4	6	1	0	76	10	256
2014	CS-01	36	50	0	14	0	0	0	86	14	14
2014	CS-02	35	40	18	4	3	1	0	76	7	108
2014	CS-03	33	45	10	5	7	0	0	79	12	84
2014	CS-04	34	39	12	0	12	2	0	75	13	41
2011	CS	24	38	21	10	5	2	1	64	15	346
2011	CS-01	33	33	13	4	8	4	4	73	14	24
2011	CS-02	22	37	22	11	5	2	1	61	17	136
2011	CS-03	28	38	23	8	3	0	0	66	11	115
2011	CS-04	18	41	18	15	7	2	0	60	22	61

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	35	34	21	7	2	0	1	70	10	189
2018	CS-01	43	35	17	4	0	0	0	78	4	23
2018	CS-02	33	35	22	8	2	0	0	69	10	51
2018	CS-03	40	34	21	3	0	0	2	75	4	58
2018	CS-04	33	35	12	14	7	0	0	67	21	43
2017	CS	35	42	13	7	3	0	0	77	10	213
2017	CS-01	17	50	25	8	0	0	0	67	8	12
2017	CS-02	38	38	12	8	3	0	0	77	11	73
2017	CS-03	36	47	11	3	3	1	0	84	5	76
2017	CS-04	29	41	12	12	5	0	0	71	17	41
2014	CS	36	40	13	6	4	0	0	77	10	256
2014	CS-01	43	43	0	7	7	0	0	86	14	14
2014	CS-02	36	41	16	6	1	0	0	77	7	108
2014	CS-03	38	39	12	5	6	0	0	77	11	84
2014	CS-04	34	42	10	5	10	0	0	76	15	41
2011	CS	22	42	21	9	5	1	0	65	14	345
2011	CS-01	33	38	13	4	8	4	0	74	13	24
2011	CS-02	21	42	21	10	4	1	1	64	15	136
2011	CS-03	24	43	22	6	5	0	0	67	11	115
2011	CS-04	18	41	21	13	7	0	0	59	20	61
2008	CS	25	40	19	9	8	0	0	64	17	304
2008	CS-01	21	33	15	21	9	0	0	55	30	33
2008	CS-02	20	38	22	7	12	0	0	58	19	125
2008	CS-03	31	44	13	8	5	0	0	75	13	88
2008	CS-04	26	40	23	9	2	0	0	65	12	43
2008	CS-05	45	36	18	0	0	0	0	82	0	11

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	32	30	21	11	5	2	1	63	16	189
2018	CS-01	48	22	22	4	4	0	0	70	9	23
2018	CS-02	27	37	18	10	6	2	0	66	16	51
2018	CS-03	36	29	19	10	0	3	2	69	11	58
2018	CS-04	28	30	23	7	12	0	0	58	19	43
2017	CS	32	33	18	8	4	4	0	68	13	213
2017	CS-01	8	50	25	8	8	0	0	58	17	12
2017	CS-02	36	30	19	8	4	3	0	68	13	73
2017	CS-03	37	33	16	7	4	4	0	73	11	76
2017	CS-04	29	34	17	12	5	2	0	65	17	41
2014	CS	35	30	18	7	7	3	1	67	15	256
2014	CS-01	29	36	7	0	14	7	7	75	17	14
2014	CS-02	32	32	17	8	5	5	1	69	14	108
2014	CS-03	42	25	17	7	7	2	0	68	15	84
2014	CS-04	32	34	20	7	7	0	0	66	15	41
2011	CS	28	26	22	12	8	4	1	57	20	345
2011	CS-01	29	21	29	4	13	0	4	52	17	24
2011	CS-02	26	29	20	10	9	6	1	58	20	136
2011	CS-03	29	32	17	16	4	3	0	63	20	114
2011	CS-04	31	10	33	11	10	5	0	43	22	61
2008	CS	25	29	17	12	13	4	0	56	26	304
2008	CS-01	24	30	12	15	15	3	0	56	31	33
2008	CS-02	20	22	21	14	15	8	1	46	32	125
2008	CS-03	32	34	13	9	13	0	0	66	22	88
2008	CS-04	28	28	23	9	9	2	0	57	19	43
2008	CS-05	18	55	9	0	18	0	0	73	18	11

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	50	29	12	5	2	1	1	80	7	185
2018	CS-01	57	33	5	5	0	0	0	90	5	21
2018	CS-02	44	34	12	10	0	0	0	78	10	50
2018	CS-03	60	21	11	2	4	2	2	84	5	57
2018	CS-04	51	28	12	7	2	0	0	79	9	43
2017	CS	49	33	9	4	3	1	0	83	8	214
2017	CS-01	33	33	25	0	0	8	0	73	0	12
2017	CS-02	51	31	7	7	3	1	0	84	10	74
2017	CS-03	53	33	8	3	4	0	0	86	7	76
2017	CS-04	46	37	10	2	5	0	0	83	7	41
2014	CS	48	29	13	5	3	2	1	79	8	256
2014	CS-01	50	43	7	0	0	0	0	93	0	14
2014	CS-02	45	26	18	6	1	2	3	75	7	108
2014	CS-03	52	26	10	4	7	1	0	79	11	84
2014	CS-04	44	37	10	5	2	2	0	82	8	41
2011	CS	42	32	12	7	5	2	1	76	12	347
2011	CS-01	38	21	29	4	4	0	4	61	9	24
2011	CS-02	41	36	9	7	1	4	1	82	8	137
2011	CS-03	44	28	11	8	8	0	1	73	16	116
2011	CS-04	43	32	12	8	5	0	0	75	13	60
2008	CS	36	35	14	8	5	1	1	72	13	304
2008	CS-01	42	21	15	12	9	0	0	64	21	33
2008	CS-02	31	38	15	8	6	0	2	71	14	125
2008	CS-03	41	33	10	9	5	2	0	76	14	88
2008	CS-04	40	40	19	2	0	0	0	79	2	43
2008	CS-05	27	45	18	0	0	9	0	80	0	11

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	46	33	11	7	2	1	0	80	9	184
2018	CS-01	43	43	10	5	0	0	0	86	5	21
2018	CS-02	42	32	12	10	4	0	0	74	14	50
2018	CS-03	57	25	9	5	2	2	0	84	7	56
2018	CS-04	49	33	9	9	0	0	0	81	9	43
2017	CS	49	36	9	4	2	0	0	85	7	212
2017	CS-01	27	45	27	0	0	0	0	73	0	11
2017	CS-02	55	27	10	7	1	0	0	82	8	73
2017	CS-03	50	37	8	1	4	0	0	87	5	76
2017	CS-04	46	44	0	7	2	0	0	90	10	41
2014	CS	49	33	7	7	3	0	1	83	11	256
2014	CS-01	50	43	7	0	0	0	0	93	0	14
2014	CS-02	47	31	6	10	3	0	2	80	13	108
2014	CS-03	49	32	8	6	5	0	0	81	11	84
2014	CS-04	49	42	2	5	2	0	0	90	7	41
2011	CS	38	34	11	9	7	1	1	73	15	347
2011	CS-01	38	25	13	17	8	0	0	63	25	24
2011	CS-02	37	36	11	10	4	1	1	75	14	137
2011	CS-03	39	35	8	6	10	1	1	75	17	116
2011	CS-04	42	32	15	5	7	0	0	73	12	60
2008	CS	34	36	13	11	6	1	0	70	17	304
2008	CS-01	48	12	18	9	12	0	0	61	21	33
2008	CS-02	28	36	13	16	6	1	0	65	23	125
2008	CS-03	38	35	10	11	6	0	0	73	17	88
2008	CS-04	35	51	9	2	0	2	0	88	2	43
2008	CS-05	27	45	27	0	0	0	0	73	0	11

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	54	33	5	5	3	0	0	87	8	184
2018	CS-01	48	43	5	0	5	0	0	90	5	21
2018	CS-02	51	27	6	12	4	0	0	78	16	51
2018	CS-03	71	20	5	2	2	0	0	91	4	56
2018	CS-04	51	42	0	2	5	0	0	93	7	43
2017	CS	59	29	6	4	3	0	0	87	7	214
2017	CS-01	50	42	0	8	0	0	0	92	8	12
2017	CS-02	55	28	8	4	4	0	0	84	8	74
2017	CS-03	61	30	5	1	3	0	0	91	4	76
2017	CS-04	63	27	2	5	2	0	0	90	7	41
2014	CS	52	32	8	5	2	0	0	85	7	256
2014	CS-01	57	43	0	0	0	0	0	100	0	14
2014	CS-02	50	30	11	5	3	1	1	81	8	108
2014	CS-03	52	33	5	7	2	0	0	86	10	84
2014	CS-04	54	34	7	2	2	0	0	88	5	41

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	31	30	20	7	4	8	1	67	12	189
2018	CS-01	48	26	13	0	0	9	4	85	0	23
2018	CS-02	22	37	18	6	4	14	0	68	11	51
2018	CS-03	33	28	26	3	0	9	2	67	4	58
2018	CS-04	35	26	12	16	9	2	0	62	26	43
2017	CS	24	36	23	7	3	6	0	65	11	214
2017	CS-01	0	67	33	0	0	0	0	67	0	12
2017	CS-02	26	28	26	5	4	11	0	61	11	74
2017	CS-03	21	42	21	7	3	7	0	68	10	76
2017	CS-04	29	37	17	12	5	0	0	66	17	41
2014	CS	25	33	18	5	6	13	0	66	13	256
2014	CS-01	14	43	21	7	7	7	0	62	15	14
2014	CS-02	26	31	21	6	5	12	0	64	12	108
2014	CS-03	24	36	14	5	6	15	0	70	13	84
2014	CS-04	27	32	15	5	10	12	0	67	17	41
2011	CS	15	27	24	9	9	14	1	51	21	346
2011	CS-01	17	33	13	0	21	17	0	60	25	24
2011	CS-02	12	23	24	10	9	20	2	45	24	137
2011	CS-03	18	30	24	6	9	12	1	55	17	116
2011	CS-04	17	31	29	14	5	5	0	50	20	59

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	23	30	23	11	9	2	1	55	20	188
2018	CS-01	48	22	22	4	0	0	4	73	5	23
2018	CS-02	16	43	22	4	14	2	0	60	18	51
2018	CS-03	23	30	23	14	4	5	2	57	19	57
2018	CS-04	23	21	19	23	14	0	0	44	37	43
2017	CS	20	34	27	11	6	2	0	55	17	213
2017	CS-01	0	42	42	17	0	0	0	42	17	12
2017	CS-02	24	26	26	14	5	5	0	53	20	74
2017	CS-03	17	42	29	7	4	1	0	60	11	76
2017	CS-04	20	32	25	10	13	0	0	52	23	40
2014	CS	20	41	19	8	8	4	0	64	17	256
2014	CS-01	7	43	21	7	14	7	0	54	23	14
2014	CS-02	20	42	21	8	6	3	0	64	14	108
2014	CS-03	23	40	19	5	8	5	0	66	14	84
2014	CS-04	20	36	12	15	12	5	0	59	28	41
2011	CS	11	31	24	17	14	3	0	44	32	345
2011	CS-01	13	33	13	13	21	4	4	50	36	24
2011	CS-02	12	28	24	18	14	4	0	42	34	136
2011	CS-03	12	34	24	16	12	2	0	46	29	116
2011	CS-04	8	32	27	19	14	0	0	41	32	59
2008	CS	14	32	21	18	12	3	0	47	31	303
2008	CS-01	3	33	21	18	21	3	0	38	41	33
2008	CS-02	14	24	25	19	14	4	0	39	35	125
2008	CS-03	17	39	18	17	9	0	0	56	26	88
2008	CS-04	14	43	14	17	10	2	0	59	27	42
2008	CS-05	18	36	36	9	0	0	0	55	9	11

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	16	25	25	17	8	6	1	45	28	189
2018	CS-01	35	30	22	9	0	0	4	68	9	23
2018	CS-02	12	35	22	12	10	10	0	52	24	51
2018	CS-03	17	22	31	14	5	9	2	44	21	58
2018	CS-04	14	16	16	33	16	5	0	32	51	43
2017	CS	12	28	28	17	8	7	0	43	27	213
2017	CS-01	0	25	42	33	0	0	0	25	33	12
2017	CS-02	17	28	24	12	5	11	1	52	20	74
2017	CS-03	12	28	28	19	7	7	0	43	27	75
2017	CS-04	5	29	27	15	20	5	0	36	36	41
2014	CS	15	34	21	13	7	9	0	54	23	255
2014	CS-01	0	36	29	0	14	14	7	45	18	14
2014	CS-02	20	35	25	10	4	7	0	58	15	107
2014	CS-03	17	32	15	14	10	12	0	55	27	84
2014	CS-04	7	37	14	24	12	5	0	46	39	41
2011	CS	9	26	23	23	10	9	1	38	36	348
2011	CS-01	8	42	17	4	13	13	4	60	20	24
2011	CS-02	12	20	23	23	7	14	1	38	36	137
2011	CS-03	7	34	25	18	9	7	0	44	30	116
2011	CS-04	7	16	20	39	16	2	0	23	57	61
2008	CS	5	25	26	22	13	9	0	33	39	303
2008	CS-01	3	24	21	21	18	12	0	31	45	33
2008	CS-02	3	21	30	20	14	11	0	27	39	125
2008	CS-03	7	29	26	22	13	3	0	37	36	87
2008	CS-04	5	30	16	33	9	7	0	38	45	43
2008	CS-05	9	36	36	0	9	9	0	50	10	11

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	13	32	21	19	13	1	1	46	33	189
2018	CS-01	22	30	26	22	0	0	0	52	22	23
2018	CS-02	12	35	20	18	16	0	0	47	33	51
2018	CS-03	19	29	22	17	9	2	2	50	27	58
2018	CS-04	7	33	14	19	28	0	0	40	47	43
2017	CS	10	34	24	19	10	3	0	46	30	214
2017	CS-01	0	42	25	25	8	0	0	42	33	12
2017	CS-02	13	28	26	15	9	8	0	45	27	74
2017	CS-03	9	41	22	22	5	0	0	50	28	76
2017	CS-04	10	32	22	15	20	2	0	42	35	41
2014	CS	14	39	17	17	7	6	0	56	26	256
2014	CS-01	14	43	14	7	14	7	0	62	23	14
2014	CS-02	13	33	21	22	4	6	0	50	28	108
2014	CS-03	17	41	14	14	7	7	0	62	23	84
2014	CS-04	10	44	12	17	15	2	0	55	33	41
2011	CS	9	27	22	22	17	3	1	37	41	347
2011	CS-01	9	35	26	9	17	4	0	45	27	23
2011	CS-02	10	26	19	22	17	5	1	39	41	137
2011	CS-03	9	30	22	19	19	1	1	39	39	116
2011	CS-04	7	23	23	28	18	2	0	30	47	61
2008	CS	11	32	16	26	13	2	1	43	40	304
2008	CS-01	9	24	21	24	12	3	6	37	40	33
2008	CS-02	10	28	19	23	17	2	0	39	41	125
2008	CS-03	9	36	11	28	14	1	0	46	43	88
2008	CS-04	12	44	5	30	9	0	0	56	40	43
2008	CS-05	27	9	36	27	0	0	0	36	27	11

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	27	37	15	11	11	0	0	64	22	185
2018	CS-01	35	30	9	13	13	0	0	65	26	23
2018	CS-02	26	28	26	8	12	0	0	54	20	50
2018	CS-03	35	40	12	7	5	0	0	75	12	57
2018	CS-04	19	48	7	12	14	0	0	67	26	42
2017	CS	27	39	19	11	5	0	0	65	15	214
2017	CS-01	0	50	33	17	0	0	0	50	17	12
2017	CS-02	24	39	23	7	7	0	0	63	14	74
2017	CS-03	32	39	16	9	4	0	0	71	13	76
2017	CS-04	31	34	15	15	5	0	0	66	20	41
2014	CS	25	38	17	12	6	1	0	64	19	256
2014	CS-01	21	43	14	7	14	0	0	64	21	14
2014	CS-02	21	41	20	12	4	1	1	63	16	108
2014	CS-03	33	35	12	14	6	0	0	68	20	84
2014	CS-04	24	41	15	12	7	0	0	66	20	41
2011	CS	23	35	21	12	8	1	1	59	20	346
2011	CS-01	13	39	13	26	9	0	0	52	35	23
2011	CS-02	24	34	22	12	7	1	1	58	19	136
2011	CS-03	24	30	22	15	6	2	1	56	21	116
2011	CS-04	21	46	20	5	8	0	0	67	13	61

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	28	40	15	11	5	1	0	69	16	187
2018	CS-01	39	26	9	22	4	0	0	65	26	23
2018	CS-02	25	45	18	10	2	0	0	71	12	51
2018	CS-03	33	31	17	12	5	2	0	65	18	58
2018	CS-04	22	59	2	7	10	0	0	80	17	41
2017	CS	31	42	15	9	2	0	0	73	11	214
2017	CS-01	0	67	25	8	0	0	0	67	8	12
2017	CS-02	33	46	9	9	3	0	0	78	12	74
2017	CS-03	34	37	21	7	1	0	0	71	8	76
2017	CS-04	32	39	12	12	2	0	2	72	15	41

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	13	23	19	20	9	14	3	43	34	187
2018	CS-01	22	4	30	13	4	26	0	35	24	23
2018	CS-02	10	24	22	16	8	16	4	43	30	50
2018	CS-03	18	16	18	25	7	14	4	40	38	57
2018	CS-04	7	40	9	14	16	12	2	54	35	43
2017	CS	10	23	23	17	8	15	3	41	30	214
2017	CS-01	0	42	17	0	17	25	0	56	22	12
2017	CS-02	12	19	19	16	9	22	3	41	34	74
2017	CS-03	9	26	28	16	5	12	4	42	25	76
2017	CS-04	12	22	29	20	5	10	2	39	28	41
2014	CS	15	21	24	14	9	14	4	43	28	255
2014	CS-01	7	14	29	14	14	7	14	27	36	14
2014	CS-02	9	18	27	16	9	18	3	34	32	107
2014	CS-03	19	17	24	13	11	14	2	43	29	84
2014	CS-04	22	34	15	12	5	7	5	64	19	41

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	44	31	12	6	4	1	1	77	11	186
2018	CS-01	43	29	5	14	5	0	5	75	20	21
2018	CS-02	41	31	16	8	4	0	0	73	12	51
2018	CS-03	51	26	14	2	4	2	2	80	5	57
2018	CS-04	49	28	12	5	7	0	0	77	12	43
2017	CS	41	38	13	5	3	0	0	78	8	214
2017	CS-01	25	67	8	0	0	0	0	92	0	12
2017	CS-02	44	31	18	3	4	0	0	76	7	74
2017	CS-03	38	43	11	5	3	0	0	82	8	76
2017	CS-04	41	37	12	5	5	0	0	78	10	41
2014	CS	40	39	10	6	4	1	1	80	10	256
2014	CS-01	50	43	7	0	0	0	0	93	0	14
2014	CS-02	39	40	10	6	3	1	2	81	9	108
2014	CS-03	41	40	10	5	5	0	0	81	10	84
2014	CS-04	34	39	15	5	5	2	0	75	10	41
2011	CS	35	37	14	7	5	0	1	73	13	347
2011	CS-01	33	29	29	0	8	0	0	63	8	24
2011	CS-02	35	38	16	7	4	0	0	73	11	137
2011	CS-03	34	39	10	9	7	0	1	74	16	116
2011	CS-04	38	38	10	10	3	0	0	77	13	60
2008	CS	29	38	15	11	8	0	0	67	18	304
2008	CS-01	48	18	15	6	12	0	0	67	18	33
2008	CS-02	22	42	14	16	6	0	0	63	22	125
2008	CS-03	31	36	14	8	10	0	1	68	18	88
2008	CS-04	37	40	16	5	2	0	0	77	7	43
2008	CS-05	18	45	18	18	0	0	0	64	18	11

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	23	36	19	4	3	5	10	69	8	73
2018	CS-03	29	36	14	4	0	4	14	78	4	28
2018	CS-04	18	32	24	6	3	9	9	61	11	34
2017	CS	23	34	18	11	4	7	4	65	16	85
2017	CS-03	24	39	12	7	2	7	7	74	11	41
2017	CS-04	24	27	24	9	6	9	0	56	17	33
2014	CS	37	29	13	5	6	4	7	74	12	85
2014	CS-03	33	33	10	6	8	4	6	73	16	49
2014	CS-04	43	32	14	4	4	0	4	78	7	28

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	26	48	11	7	6	1	2	76	13	188
2018	CS-01	22	57	4	13	0	0	4	82	14	23
2018	CS-02	31	45	10	8	6	0	0	76	14	51
2018	CS-03	29	45	9	7	7	2	2	77	14	58
2018	CS-04	14	57	14	5	7	0	2	73	12	42
2017	CS	32	42	11	9	5	0	1	74	14	214
2017	CS-01	42	42	17	0	0	0	0	83	0	12
2017	CS-02	32	37	11	14	5	0	1	70	19	74
2017	CS-03	32	51	7	4	7	0	0	83	11	76
2017	CS-04	32	32	17	14	2	0	2	65	17	41
2014	CS	36	37	10	12	5	0	0	73	17	256
2014	CS-01	36	43	7	7	7	0	0	79	14	14
2014	CS-02	34	34	11	15	6	0	0	69	20	108
2014	CS-03	43	32	12	8	4	0	1	76	12	84
2014	CS-04	27	46	5	17	5	0	0	73	22	41
2011	CS	27	40	14	12	4	0	1	69	16	346
2011	CS-01	25	50	8	8	8	0	0	75	17	24
2011	CS-02	27	42	15	10	2	0	3	71	13	137
2011	CS-03	26	35	17	14	7	0	1	61	21	115
2011	CS-04	32	43	10	12	3	0	0	75	15	60
2008	CS	30	40	12	12	5	0	1	71	16	303
2008	CS-01	30	39	21	9	0	0	0	70	9	33
2008	CS-02	19	47	12	13	8	0	1	67	21	124
2008	CS-03	39	34	13	9	3	0	2	74	13	88
2008	CS-04	47	35	5	9	2	0	2	83	12	43
2008	CS-05	27	45	18	9	0	0	0	73	9	11

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	37	40	13	6	3	0	1	78	10	188
2018	CS-01	39	35	17	4	4	0	0	74	9	23
2018	CS-02	22	51	16	8	4	0	0	73	12	51
2018	CS-03	45	40	9	3	2	0	2	86	5	58
2018	CS-04	43	31	10	12	5	0	0	74	17	42
2017	CS	40	44	8	7	1	0	0	84	8	213
2017	CS-01	8	67	17	8	0	0	0	75	8	12
2017	CS-02	42	37	10	11	0	0	0	79	11	73
2017	CS-03	42	42	9	3	4	0	0	84	7	76
2017	CS-04	44	53	0	2	0	0	0	98	2	41
2014	CS	40	41	9	5	4	0	0	81	9	256
2014	CS-01	21	50	21	0	7	0	0	71	7	14
2014	CS-02	40	38	8	8	6	0	0	78	14	108
2014	CS-03	46	43	7	2	1	0	0	89	4	84
2014	CS-04	39	39	10	7	5	0	0	78	12	41
2011	CS	45	36	11	5	3	0	0	80	9	346
2011	CS-01	48	22	22	0	9	0	0	70	9	23
2011	CS-02	45	36	8	4	6	1	0	82	10	137
2011	CS-03	42	39	10	8	1	0	0	81	9	115
2011	CS-04	46	33	15	5	2	0	0	79	7	61
2008	CS	37	42	11	7	4	0	0	79	11	304
2008	CS-01	27	48	12	9	3	0	0	76	12	33
2008	CS-02	31	43	11	10	5	0	0	74	14	125
2008	CS-03	43	35	11	7	3	0	0	78	10	88
2008	CS-04	42	47	9	0	2	0	0	88	2	43
2008	CS-05	64	36	0	0	0	0	0	100	0	11

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	45	40	6	6	2	1	85	9	187
2018	CS-01	52	35	4	4	4	0	87	9	23
2018	CS-02	31	51	6	8	4	0	82	12	51
2018	CS-03	53	35	5	4	2	2	89	5	57
2018	CS-04	52	31	5	12	0	0	83	12	42
2017	CS	47	43	5	4	2	0	89	6	214
2017	CS-01	17	75	0	0	8	0	92	8	12
2017	CS-02	51	38	4	5	1	0	89	7	74
2017	CS-03	46	39	8	4	3	0	86	7	76
2017	CS-04	49	49	2	0	0	0	98	0	41
2014	CS	50	33	8	5	4	0	82	10	256
2014	CS-01	43	43	7	0	7	0	86	7	14
2014	CS-02	46	31	8	8	6	0	77	15	108
2014	CS-03	56	30	10	4	1	0	86	5	84
2014	CS-04	54	34	2	5	5	0	88	10	41
2011	CS	48	38	7	5	2	0	86	7	347
2011	CS-01	38	42	8	8	4	0	79	13	24
2011	CS-02	42	42	8	3	5	0	84	8	137
2011	CS-03	51	35	7	7	0	0	86	7	115
2011	CS-04	61	31	3	5	0	0	92	5	61
2008	CS	39	43	8	5	4	0	83	9	304
2008	CS-01	39	33	15	9	3	0	73	12	33
2008	CS-02	32	46	10	6	5	0	78	11	125
2008	CS-03	48	41	5	2	5	0	89	7	88
2008	CS-04	40	51	5	2	2	0	91	5	43
2008	CS-05	64	27	9	0	0	0	91	0	11

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	21	36	16	19	6	2	1	59	25	186
2018	CS-01	41	36	9	9	0	5	0	81	10	22
2018	CS-02	14	38	18	22	6	2	0	53	29	50
2018	CS-03	23	39	12	16	7	2	2	64	24	57
2018	CS-04	21	33	9	28	7	2	0	55	36	43
2017	CS	22	37	17	11	10	1	1	61	22	214
2017	CS-01	0	58	25	8	8	0	0	58	17	12
2017	CS-02	21	35	15	12	14	1	1	58	26	74
2017	CS-03	25	35	22	8	9	0	0	60	17	76
2017	CS-04	24	37	12	12	10	2	2	64	23	41
2014	CS	21	37	18	12	7	4	0	60	21	256
2014	CS-01	21	29	29	0	7	14	0	58	8	14
2014	CS-02	21	36	18	15	8	2	0	58	24	108
2014	CS-03	23	36	20	13	6	2	0	60	19	84
2014	CS-04	17	41	12	12	10	7	0	63	24	41
2011	CS	20	33	19	14	12	1	1	54	27	346
2011	CS-01	29	33	13	13	13	0	0	63	25	24
2011	CS-02	20	26	21	16	15	1	1	47	31	137
2011	CS-03	18	32	23	14	12	0	1	50	27	114
2011	CS-04	23	43	13	11	8	2	0	67	20	61
2008	CS	18	35	22	13	10	1	0	54	23	303
2008	CS-01	18	27	21	18	12	3	0	47	31	33
2008	CS-02	14	34	27	14	11	1	0	48	25	125
2008	CS-03	27	33	17	10	11	1	0	61	22	88
2008	CS-04	12	50	19	12	5	2	0	63	17	42
2008	CS-05	27	45	18	9	0	0	0	73	9	11

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	17	29	16	19	15	2	2	48	35	189
2018	CS-01	26	39	9	22	4	0	0	65	26	23
2018	CS-02	12	31	18	20	18	2	0	44	38	51
2018	CS-03	19	29	21	14	14	2	2	50	29	58
2018	CS-04	21	19	12	23	21	2	2	41	46	43
2017	CS	13	29	15	21	18	1	3	43	41	212
2017	CS-01	0	33	8	33	25	0	0	33	58	12
2017	CS-02	9	27	18	16	26	1	1	38	44	73
2017	CS-03	17	34	8	24	13	1	3	53	38	76
2017	CS-04	15	22	20	20	15	0	8	40	38	40
2014	CS	16	20	18	19	22	2	3	38	43	256
2014	CS-01	7	14	14	14	43	0	7	23	62	14
2014	CS-02	16	16	16	22	26	3	2	33	50	108
2014	CS-03	20	19	23	20	15	1	1	40	37	84
2014	CS-04	10	27	22	12	20	2	7	41	35	41
2011	CS	9	19	19	16	32	2	4	29	50	347
2011	CS-01	0	17	21	8	50	4	0	17	61	24
2011	CS-02	10	11	20	23	31	1	4	22	57	137
2011	CS-03	9	22	17	11	36	2	3	32	50	115
2011	CS-04	8	30	20	13	21	2	7	41	38	61
2008	CS	9	24	15	24	25	1	1	34	50	304
2008	CS-01	3	15	21	36	21	3	0	19	59	33
2008	CS-02	6	18	15	28	30	2	2	25	60	125
2008	CS-03	15	32	11	20	22	0	0	47	42	88
2008	CS-04	12	37	19	7	21	0	5	51	29	43
2008	CS-05	18	18	18	27	18	0	0	36	45	11

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	32	37	14	11	5	1	1	69	17	187
2018	CS-01	35	30	22	9	4	0	0	65	13	23
2018	CS-02	27	37	14	16	6	0	0	65	22	51
2018	CS-03	40	40	10	5	2	2	2	82	7	58
2018	CS-04	27	37	15	12	10	0	0	63	22	41
2017	CS	32	45	13	7	3	0	0	77	10	213
2017	CS-01	0	83	17	0	0	0	0	83	0	12
2017	CS-02	29	38	21	7	4	0	1	68	11	73
2017	CS-03	34	50	8	3	5	0	0	84	8	76
2017	CS-04	42	34	10	15	0	0	0	75	15	41
2014	CS	28	40	13	12	7	0	0	68	19	256
2014	CS-01	29	57	7	0	7	0	0	86	7	14
2014	CS-02	24	37	14	19	6	0	0	61	25	108
2014	CS-03	33	40	12	8	6	0	0	74	14	84
2014	CS-04	29	39	14	10	7	0	0	68	17	41
2011	CS	29	41	12	10	7	0	1	70	17	347
2011	CS-01	25	46	8	13	8	0	0	71	21	24
2011	CS-02	24	38	13	13	11	0	1	63	24	136
2011	CS-03	34	41	14	7	5	0	0	74	12	116
2011	CS-04	33	46	8	10	3	0	0	79	13	61

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	40	32	14	8	6	0	1	72	14	187
2018	CS-01	52	43	0	4	0	0	0	96	4	23
2018	CS-02	33	33	16	10	8	0	0	67	18	51
2018	CS-03	46	30	12	9	2	0	2	77	11	57
2018	CS-04	43	24	17	7	10	0	0	67	17	42
2017	CS	34	40	12	8	6	0	0	74	13	213
2017	CS-01	0	67	33	0	0	0	0	67	0	12
2017	CS-02	34	40	10	7	8	0	1	75	15	73
2017	CS-03	43	37	8	7	5	0	0	80	12	76
2017	CS-04	32	36	20	10	2	0	0	68	12	41
2014	CS	34	38	12	10	6	0	0	72	16	256
2014	CS-01	29	43	21	0	7	0	0	71	7	14
2014	CS-02	31	34	13	15	6	1	0	66	21	108
2014	CS-03	42	34	12	6	6	0	0	76	12	84
2014	CS-04	32	46	7	10	5	0	0	78	15	41

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	31	41	15	6	6	0	1	73	12	186
2018	CS-01	41	50	5	0	5	0	0	91	5	22
2018	CS-02	26	44	18	4	8	0	0	70	12	50
2018	CS-03	41	34	16	5	2	0	2	77	7	58
2018	CS-04	26	43	7	10	14	0	0	69	24	42
2017	CS	31	42	17	6	3	0	0	73	9	213
2017	CS-01	0	83	8	8	0	0	0	83	8	12
2017	CS-02	37	36	18	5	3	1	0	74	8	73
2017	CS-03	38	43	12	3	3	0	1	83	5	76
2017	CS-04	22	39	25	10	5	0	0	61	15	41
2014	CS	31	40	14	11	4	0	0	72	14	256
2014	CS-01	36	43	14	0	7	0	0	79	7	14
2014	CS-02	30	42	13	15	1	0	0	71	16	108
2014	CS-03	36	38	14	6	6	0	0	74	12	84
2014	CS-04	27	36	20	12	5	0	0	63	17	41
2011	CS	39	37	12	7	3	1	1	78	10	347
2011	CS-01	54	25	13	0	4	0	4	83	4	24
2011	CS-02	40	40	9	7	2	1	1	81	9	137
2011	CS-03	37	35	16	8	3	1	1	73	12	115
2011	CS-04	39	41	7	11	2	0	0	80	13	61

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	23	40	22	7	4	3	2	66	12	189
2018	CS-01	26	39	13	9	0	4	9	75	10	23
2018	CS-02	16	45	24	8	4	4	0	63	12	51
2018	CS-03	31	34	22	5	3	2	2	68	9	58
2018	CS-04	21	49	12	9	7	2	0	71	17	43
2017	CS	20	34	25	11	4	5	0	57	16	214
2017	CS-01	0	25	67	8	0	0	0	25	8	12
2017	CS-02	23	26	22	14	7	9	0	54	22	74
2017	CS-03	20	41	25	8	3	4	0	63	11	76
2017	CS-04	25	34	27	10	5	0	0	58	15	41

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	44	29	10	10	4	1	1	75	14	187
2018	CS-01	39	26	17	13	0	4	0	68	14	23
2018	CS-02	47	31	8	6	8	0	0	78	14	51
2018	CS-03	56	23	9	5	2	2	4	83	7	57
2018	CS-04	36	33	7	19	5	0	0	69	24	42
2017	CS	49	33	8	4	4	0	1	83	8	214
2017	CS-01	25	67	8	0	0	0	0	92	0	12
2017	CS-02	54	30	8	3	4	0	1	85	7	74
2017	CS-03	55	26	8	4	5	0	1	83	9	76
2017	CS-04	44	39	10	7	0	0	0	83	7	41
2014	CS	46	32	12	7	4	0	0	78	10	256
2014	CS-01	57	29	7	7	0	0	0	86	7	14
2014	CS-02	41	37	14	6	3	0	0	78	8	108
2014	CS-03	56	24	10	7	4	0	0	80	11	84
2014	CS-04	39	39	10	5	7	0	0	78	12	41
2011	CS	46	33	12	6	3	0	1	79	9	347
2011	CS-01	54	38	4	0	4	0	0	92	4	24
2011	CS-02	45	34	12	7	1	1	1	80	8	136
2011	CS-03	46	25	15	9	4	0	1	71	14	116
2011	CS-04	49	39	10	0	2	0	0	89	2	61

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	33	34	18	8	5	1	1	68	14	189
2018	CS-01	43	39	17	0	0	0	0	83	0	23
2018	CS-02	39	43	12	6	0	0	0	82	6	51
2018	CS-03	45	24	19	7	2	2	2	71	9	58
2018	CS-04	12	33	19	19	19	0	0	44	37	43
2017	CS	40	34	12	10	3	0	1	75	13	214
2017	CS-01	58	25	8	8	0	0	0	83	8	12
2017	CS-02	51	37	4	5	1	0	1	89	7	74
2017	CS-03	47	30	13	9	0	0	0	78	9	76
2017	CS-04	10	41	20	17	12	0	0	51	29	41
2014	CS	40	38	13	6	2	0	1	79	9	256
2014	CS-01	36	50	14	0	0	0	0	86	0	14
2014	CS-02	51	32	7	6	1	0	3	86	7	108
2014	CS-03	39	39	15	5	1	0	0	79	6	84
2014	CS-04	22	39	20	10	10	0	0	61	20	41
2011	CS	38	42	15	3	2	0	1	80	5	348
2011	CS-01	46	50	4	0	0	0	0	96	0	24
2011	CS-02	42	40	15	1	0	0	1	84	1	137
2011	CS-03	36	35	21	4	3	0	0	72	8	116
2011	CS-04	30	54	8	2	7	0	0	84	8	61
2008	CS	33	41	15	7	4	0	0	75	10	304
2008	CS-01	33	36	24	3	3	0	0	70	6	33
2008	CS-02	38	44	11	5	1	0	1	83	6	125
2008	CS-03	35	42	15	5	2	1	0	78	7	88
2008	CS-04	21	37	16	12	14	0	0	58	26	43
2008	CS-05	9	27	36	27	0	0	0	36	27	11

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	CS	23	45	31	188
2018	CS-01	13	52	35	23
2018	CS-02	20	44	36	50
2018	CS-03	17	53	29	58
2018	CS-04	30	42	28	43
2017	CS	20	44	35	214
2017	CS-01	17	33	50	12
2017	CS-02	23	53	24	74
2017	CS-03	16	49	35	76
2017	CS-04	19	32	49	41
2014	CS	18	46	36	256
2014	CS-01	21	43	36	14
2014	CS-02	18	47	35	108
2014	CS-03	12	49	39	84
2014	CS-04	27	44	29	41
2011	CS	22	45	33	347
2011	CS-01	29	38	33	24
2011	CS-02	20	46	34	137
2011	CS-03	18	50	32	115
2011	CS-04	31	34	34	61

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	CS	11	20	34	5	9	20	44
2018	CS-02	10	40	20	10	0	20	10
2018	CS-03	10	10	30	0	10	40	10
2018	CS-04	23	15	38	8	0	15	13
2017	CS	23	18	43	0	2	14	44
2017	CS-02	23	18	53	0	0	6	17
2017	CS-03	25	25	33	0	0	17	12
2014	CS	24	28	31	11	9999	7	46
2014	CS-02	21	32	21	16	9999	11	19
2014	CS-03	30	19	40	10	9999	0	10
2014	CS-04	18	36	36	9	9999	0	11
2011	CS	22	13	45	9	9999	11	76
2011	CS-02	19	11	44	7	9999	19	27
2011	CS-03	19	19	38	14	9999	10	21
2011	CS-04	32	5	47	11	9999	5	19

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	38	45	11	2	3	1	1	84	5	188
2018	CS-01	52	35	4	4	4	0	0	87	9	23
2018	CS-02	27	55	10	2	4	2	0	84	6	51
2018	CS-03	34	48	10	2	2	2	2	86	4	58
2018	CS-04	50	33	12	2	2	0	0	83	5	42
2017	CS	40	40	14	5	1	0	0	80	6	213
2017	CS-01	0	75	17	8	0	0	0	75	8	12
2017	CS-02	42	38	12	3	3	1	0	82	6	73
2017	CS-03	42	39	12	7	0	0	0	82	7	76
2017	CS-04	41	39	15	2	2	0	0	80	5	41
2014	CS	41	38	12	4	4	0	0	80	8	256
2014	CS-01	29	36	21	14	0	0	0	64	14	14
2014	CS-02	40	39	13	4	5	0	0	79	8	108
2014	CS-03	43	37	13	5	2	0	0	80	7	84
2014	CS-04	51	34	5	2	7	0	0	85	10	41
2011	CS	35	43	12	5	3	1	0	79	8	348
2011	CS-01	46	21	21	8	0	4	0	70	9	24
2011	CS-02	34	40	11	8	4	2	1	77	12	137
2011	CS-03	35	43	15	3	3	1	0	79	6	116
2011	CS-04	33	52	8	3	3	0	0	85	7	61
2008	CS	38	41	11	6	4	0	0	80	10	304
2008	CS-01	42	45	6	0	6	0	0	88	6	33
2008	CS-02	30	42	13	7	6	1	0	73	14	125
2008	CS-03	42	35	13	8	2	0	0	77	10	88
2008	CS-04	40	51	7	2	0	0	0	91	2	43
2008	CS-05	73	27	0	0	0	0	0	100	0	11

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	23	40	21	11	4	1	1	64	15	188
2018	CS-01	35	43	13	9	0	0	0	78	9	23
2018	CS-02	18	42	26	10	4	0	0	60	14	50
2018	CS-03	24	40	21	12	2	0	2	65	14	58
2018	CS-04	26	33	19	9	12	2	0	60	21	43
2017	CS	18	44	22	9	5	0	0	63	15	214
2017	CS-01	0	58	25	17	0	0	0	58	17	12
2017	CS-02	21	45	22	7	4	1	0	67	11	74
2017	CS-03	14	46	26	9	4	0	0	61	13	76
2017	CS-04	24	31	20	12	12	0	0	56	25	41
2014	CS	24	37	21	9	4	4	0	64	14	256
2014	CS-01	21	29	21	14	0	14	0	58	17	14
2014	CS-02	27	39	20	6	5	3	0	68	11	108
2014	CS-03	24	42	19	10	1	5	0	69	11	84
2014	CS-04	19	27	27	12	12	2	0	47	25	41
2011	CS	15	38	20	17	7	3	1	55	25	347
2011	CS-01	17	33	17	8	17	4	4	55	27	24
2011	CS-02	16	37	21	15	6	4	1	56	22	137
2011	CS-03	13	45	17	19	6	0	0	58	25	115
2011	CS-04	15	28	26	20	7	5	0	45	28	61

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	14	25	38	16	6	1	1	22	40	189
2018	CS-01	22	22	26	22	9	0	0	30	43	23
2018	CS-02	10	29	37	16	6	2	0	22	40	51
2018	CS-03	9	21	41	19	7	2	2	27	30	58
2018	CS-04	26	19	42	9	5	0	0	14	44	43
2017	CS	8	24	40	18	7	1	3	25	32	213
2017	CS-01	0	42	58	0	0	0	0	0	42	12
2017	CS-02	4	21	40	21	7	3	5	30	27	73
2017	CS-03	4	25	37	21	9	0	4	32	30	76
2017	CS-04	25	17	44	10	5	0	0	15	42	41
2014	CS	9	28	38	15	6	2	3	22	39	255
2014	CS-01	7	21	21	29	7	0	14	42	33	14
2014	CS-02	4	21	45	19	5	3	4	25	27	108
2014	CS-03	8	35	35	12	7	1	1	20	44	83
2014	CS-04	22	29	29	12	7	0	0	19	51	41
2011	CS	10	26	36	19	5	1	2	25	38	347
2011	CS-01	4	25	33	17	8	4	8	29	33	24
2011	CS-02	7	18	39	27	4	2	3	33	26	136
2011	CS-03	10	31	35	16	6	0	1	23	42	116
2011	CS-04	21	34	28	11	3	0	2	15	57	61
2008	CS	10	28	39	17	4	1	2	21	39	303
2008	CS-01	3	18	48	21	6	3	0	28	22	33
2008	CS-02	10	24	37	22	2	1	4	25	36	124
2008	CS-03	10	38	35	10	6	0	1	16	48	88
2008	CS-04	14	30	40	14	2	0	0	16	44	43
2008	CS-05	9	27	55	9	0	0	0	9	36	11

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	10	17	27	30	13	2	1	45	27	187
2018	CS-01	9	26	9	26	30	0	0	57	35	23
2018	CS-02	6	20	25	33	10	6	0	46	27	51
2018	CS-03	9	12	26	37	12	2	2	51	22	57
2018	CS-04	19	17	33	19	12	0	0	31	36	42
2017	CS	8	17	27	25	15	4	5	43	27	212
2017	CS-01	8	17	42	8	17	0	8	27	27	12
2017	CS-02	3	11	32	22	18	8	7	47	16	73
2017	CS-03	7	19	23	29	15	3	5	48	28	75
2017	CS-04	20	19	20	27	12	0	2	40	40	41
2014	CS	9	15	29	27	14	2	3	44	26	253
2014	CS-01	7	7	14	21	21	7	21	60	20	14
2014	CS-02	3	16	32	26	17	3	4	46	20	107
2014	CS-03	11	17	28	28	13	2	1	43	29	83
2014	CS-04	20	13	30	30	8	0	0	38	33	40
2011	CS	11	16	26	25	15	5	3	43	29	346
2011	CS-01	13	13	17	25	8	17	8	44	33	24
2011	CS-02	7	14	21	29	18	8	3	53	23	136
2011	CS-03	10	16	34	22	14	2	3	37	27	115
2011	CS-04	20	25	25	20	10	2	0	30	45	61
2008	CS	10	25	31	21	8	2	3	30	37	302
2008	CS-01	6	30	27	18	12	3	3	32	39	33
2008	CS-02	9	24	35	21	7	2	3	29	34	123
2008	CS-03	13	27	27	18	9	3	2	29	42	88
2008	CS-04	14	26	30	23	5	0	2	29	40	43
2008	CS-05	9	18	36	27	9	0	0	36	27	11

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	15	24	33	16	7	2	3	24	41	188
2018	CS-01	9	4	30	22	30	0	4	55	14	23
2018	CS-02	14	24	33	18	6	4	2	25	40	51
2018	CS-03	12	26	34	19	2	2	5	22	41	58
2018	CS-04	24	36	31	5	5	0	0	10	60	42
2017	CS	16	25	33	13	8	1	5	22	44	212
2017	CS-01	8	17	25	25	8	0	17	40	30	12
2017	CS-02	14	18	38	11	10	3	7	23	35	73
2017	CS-03	12	29	28	16	9	1	4	27	44	75
2017	CS-04	29	29	34	5	2	0	0	7	58	41
2014	CS	15	32	29	12	6	4	3	19	50	255
2014	CS-01	7	7	14	29	7	0	36	56	22	14
2014	CS-02	7	35	35	11	6	6	1	18	45	107
2014	CS-03	17	32	26	14	7	2	1	22	51	84
2014	CS-04	34	32	24	5	5	0	0	10	66	41
2011	CS	18	27	30	12	7	3	3	20	48	346
2011	CS-01	21	25	25	4	8	4	13	15	55	24
2011	CS-02	13	27	30	16	7	5	3	25	43	135
2011	CS-03	18	26	34	14	6	1	2	20	45	116
2011	CS-04	30	30	23	7	8	0	3	15	61	61
2008	CS	18	35	30	11	3	1	2	14	55	303
2008	CS-01	12	39	30	15	3	0	0	18	52	33
2008	CS-02	14	37	31	10	2	2	5	13	54	124
2008	CS-03	24	25	33	13	5	1	0	17	49	88
2008	CS-04	23	42	26	7	2	0	0	9	65	43
2008	CS-05	18	64	9	9	0	0	0	9	82	11

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	13	14	32	23	16	1	1	40	27	188
2018	CS-01	4	13	22	26	35	0	0	61	17	23
2018	CS-02	6	12	38	22	20	2	0	43	18	50
2018	CS-03	10	10	31	31	14	2	2	46	21	58
2018	CS-04	26	16	33	16	9	0	0	26	42	43
2017	CS	8	13	35	28	12	1	3	42	21	212
2017	CS-01	0	0	33	33	17	0	17	60	0	12
2017	CS-02	1	7	33	33	19	3	4	56	9	73
2017	CS-03	7	16	32	33	11	0	1	45	23	75
2017	CS-04	22	17	44	12	5	0	0	17	39	41
2014	CS	7	16	37	25	11	2	2	37	25	256
2014	CS-01	0	14	29	14	21	7	14	45	18	14
2014	CS-02	2	12	42	25	16	2	2	42	14	108
2014	CS-03	8	19	32	30	10	1	0	40	28	84
2014	CS-04	24	17	37	20	2	0	0	22	41	41
2011	CS	8	12	32	31	13	2	2	46	20	346
2011	CS-01	0	8	25	29	29	4	4	64	9	24
2011	CS-02	4	10	30	36	14	4	3	53	15	135
2011	CS-03	9	12	32	33	13	1	1	46	21	116
2011	CS-04	15	18	38	21	5	2	2	27	34	61
2008	CS	8	16	39	28	8	0	1	37	24	303
2008	CS-01	3	18	30	36	6	0	6	45	23	33
2008	CS-02	5	13	38	33	10	0	2	43	18	124
2008	CS-03	11	14	38	27	10	0	0	38	25	88
2008	CS-04	12	19	51	16	2	0	0	19	30	43
2008	CS-05	9	55	27	9	0	0	0	9	64	11

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	22	22	33	14	5	1	2	20	46	189
2018	CS-01	13	9	43	22	13	0	0	35	22	23
2018	CS-02	20	24	27	18	8	2	2	27	45	51
2018	CS-03	17	24	34	16	3	2	3	20	44	58
2018	CS-04	37	23	28	7	2	0	2	10	62	43
2017	CS	16	28	25	15	11	1	4	27	47	213
2017	CS-01	8	17	0	33	33	0	8	73	27	12
2017	CS-02	5	27	27	15	16	3	7	34	36	74
2017	CS-03	16	25	32	17	7	1	1	25	42	75
2017	CS-04	32	39	17	7	5	0	0	12	71	41
2014	CS	14	24	34	16	8	1	3	25	40	256
2014	CS-01	7	7	36	14	14	7	14	36	18	14
2014	CS-02	3	27	34	19	12	2	4	32	31	108
2014	CS-03	19	23	33	19	5	0	1	24	42	84
2014	CS-04	34	22	34	5	2	0	2	8	58	41
2011	CS	17	23	31	17	7	1	4	25	43	347
2011	CS-01	0	25	33	21	8	4	8	33	29	24
2011	CS-02	13	17	31	24	10	1	5	35	31	136
2011	CS-03	16	28	35	14	5	0	3	19	44	116
2011	CS-04	33	28	25	7	3	3	2	10	64	61
2008	CS	18	25	29	17	8	1	2	26	44	303
2008	CS-01	15	12	18	42	9	0	3	53	28	33
2008	CS-02	11	23	35	19	10	1	2	30	35	124
2008	CS-03	18	28	28	14	8	0	3	22	48	88
2008	CS-04	33	30	30	2	2	2	0	5	64	43
2008	CS-05	45	45	9	0	0	0	0	0	91	11

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	12	20	28	19	16	4	2	37	34	187
2018	CS-01	9	4	39	9	30	9	0	43	14	23
2018	CS-02	10	20	33	10	20	4	2	33	33	49
2018	CS-03	7	26	16	31	14	5	2	48	35	58
2018	CS-04	23	19	33	19	7	0	0	26	42	43
2017	CS	8	16	26	26	16	1	7	46	26	210
2017	CS-01	0	8	25	33	8	0	25	56	11	12
2017	CS-02	4	8	21	28	24	4	11	61	15	72
2017	CS-03	9	19	28	24	16	0	3	42	29	74
2017	CS-04	15	19	34	22	7	0	2	30	35	41
2014	CS	4	8	26	37	20	3	3	60	12	256
2014	CS-01	0	0	29	14	29	14	14	60	0	14
2014	CS-02	1	10	22	36	22	5	4	64	12	108
2014	CS-03	5	8	27	39	18	0	2	59	13	84
2014	CS-04	12	2	27	42	17	0	0	58	15	41
2011	CS	3	9	22	35	22	3	6	62	14	346
2011	CS-01	8	17	13	25	17	8	13	53	32	24
2011	CS-02	3	7	19	36	24	4	7	68	11	135
2011	CS-03	2	9	26	35	22	0	6	61	12	116
2011	CS-04	7	7	25	36	20	2	5	60	14	61
2008	CS	7	12	27	34	15	1	4	52	20	304
2008	CS-01	6	18	33	15	21	6	0	39	26	33
2008	CS-02	6	14	22	38	14	0	5	55	22	125
2008	CS-03	13	8	24	35	14	1	6	52	22	88
2008	CS-04	2	7	30	37	19	2	2	59	10	43
2008	CS-05	0	9	64	27	0	0	0	27	9	11

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	15	24	32	19	6	2	2	26	41	189
2018	CS-01	4	30	17	22	26	0	0	48	35	23
2018	CS-02	18	22	37	12	6	4	2	19	42	51
2018	CS-03	12	24	33	24	2	2	3	27	38	58
2018	CS-04	26	26	26	19	5	0	0	23	51	43
2017	CS	11	17	41	15	7	4	4	24	31	212
2017	CS-01	8	17	33	17	17	0	8	36	27	12
2017	CS-02	5	12	44	16	10	7	5	30	20	73
2017	CS-03	13	16	41	15	7	4	4	23	32	75
2017	CS-04	19	29	32	12	2	2	2	15	51	41
2014	CS	14	22	33	19	7	3	2	28	37	256
2014	CS-01	7	14	7	29	14	14	14	60	30	14
2014	CS-02	7	23	36	19	8	5	2	29	33	108
2014	CS-03	12	19	43	18	7	0	1	25	31	84
2014	CS-04	32	27	15	24	2	0	0	27	59	41

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	43	38	7	6	4	1	1	82	11	187
2018	CS-01	52	35	9	4	0	0	0	87	4	23
2018	CS-02	44	36	6	6	6	2	0	82	12	50
2018	CS-03	46	33	11	7	2	0	2	80	9	57
2018	CS-04	37	49	0	5	9	0	0	86	14	43
2017	CS	45	30	9	11	3	1	0	76	14	214
2017	CS-01	33	33	17	17	0	0	0	67	17	12
2017	CS-02	50	20	7	18	3	3	0	72	21	74
2017	CS-03	40	38	13	4	5	0	0	78	9	76
2017	CS-04	54	36	2	5	2	0	0	90	7	41
2014	CS	52	28	6	7	5	1	1	81	13	256
2014	CS-01	57	29	0	7	7	0	0	86	14	14
2014	CS-02	43	31	7	10	6	1	1	75	17	108
2014	CS-03	55	25	6	7	4	2	1	83	11	84
2014	CS-04	68	22	5	2	2	0	0	90	5	41

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	48	34	7	7	3	1	1	83	10	184
2018	CS-01	45	45	9	0	0	0	0	91	0	22
2018	CS-02	55	29	4	8	2	2	0	85	10	49
2018	CS-03	47	39	7	5	0	0	2	88	5	57
2018	CS-04	45	29	7	12	7	0	0	74	19	42
2017	CS	40	41	12	5	2	0	0	81	7	214
2017	CS-01	33	58	8	0	0	0	0	92	0	12
2017	CS-02	43	37	11	4	4	1	0	81	8	74
2017	CS-03	34	45	14	5	1	0	0	79	7	76
2017	CS-04	46	37	7	7	2	0	0	83	10	41
2014	CS	53	33	7	5	2	0	0	87	7	255
2014	CS-01	57	21	14	7	0	0	0	79	7	14
2014	CS-02	44	39	9	6	2	0	0	83	7	107
2014	CS-03	58	30	5	4	2	0	1	89	6	84
2014	CS-04	63	29	2	2	2	0	0	93	5	41

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	39	40	13	5	2	1	1	80	7	186
2018	CS-01	35	43	22	0	0	0	0	78	0	23
2018	CS-02	39	35	14	6	2	4	0	77	9	49
2018	CS-03	42	44	11	2	0	0	2	88	2	57
2018	CS-04	37	40	12	7	5	0	0	77	12	43

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	44	32	14	3	2	4	1	80	5	187
2018	CS-01	59	14	18	9	0	0	0	73	9	22
2018	CS-02	37	47	8	0	0	8	0	91	0	51
2018	CS-03	50	24	16	2	2	5	2	80	4	58
2018	CS-04	40	36	17	2	5	0	0	76	7	42
2017	CS	34	37	17	3	2	7	0	76	5	214
2017	CS-01	8	67	17	8	0	0	0	75	8	12
2017	CS-02	35	31	16	4	3	11	0	74	8	74
2017	CS-03	30	38	25	0	3	4	0	71	3	76
2017	CS-04	46	36	7	2	0	7	0	89	3	41
2014	CS	46	31	14	2	1	5	1	82	3	256
2014	CS-01	36	21	21	7	0	14	0	67	8	14
2014	CS-02	41	33	16	2	1	5	3	80	3	108
2014	CS-03	49	32	15	0	1	2	0	83	1	84
2014	CS-04	58	17	7	5	2	10	0	84	8	41

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	45	37	11	3	2	3	1	85	4	189
2018	CS-01	48	39	4	9	0	0	0	87	9	23
2018	CS-02	39	45	6	0	2	8	0	91	2	51
2018	CS-03	52	29	16	0	0	2	2	84	0	58
2018	CS-04	44	40	7	5	5	0	0	84	9	43
2017	CS	35	46	14	2	1	3	0	83	3	213
2017	CS-01	0	75	25	0	0	0	0	75	0	12
2017	CS-02	38	40	15	3	1	3	0	80	4	73
2017	CS-03	32	55	9	0	1	3	0	89	1	76
2017	CS-04	42	36	12	5	0	5	0	82	5	41
2014	CS	50	32	9	3	1	5	0	86	5	256
2014	CS-01	43	36	7	7	0	7	0	85	8	14
2014	CS-02	45	37	10	4	0	4	0	86	4	108
2014	CS-03	55	29	8	4	1	4	0	86	5	84
2014	CS-04	54	22	10	0	5	10	0	84	5	41
2011	CS	30	37	16	5	4	7	0	73	10	348
2011	CS-01	29	25	25	13	0	8	0	59	14	24
2011	CS-02	27	39	15	7	4	9	1	73	11	137
2011	CS-03	35	38	14	4	6	3	0	75	11	116
2011	CS-04	30	39	20	3	2	7	0	74	5	61

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	45	40	9	4	1	0	1	86	5	189
2018	CS-01	52	39	4	0	4	0	0	91	4	23
2018	CS-02	41	47	8	4	0	0	0	88	4	51
2018	CS-03	47	41	9	2	0	0	2	89	2	58
2018	CS-04	49	30	9	9	2	0	0	79	12	43
2017	CS	43	43	9	3	1	1	0	87	4	212
2017	CS-01	8	83	0	8	0	0	0	92	8	12
2017	CS-02	46	33	14	4	1	1	0	81	6	73
2017	CS-03	40	54	3	1	1	1	0	95	3	76
2017	CS-04	52	33	13	3	0	0	0	85	3	40
2014	CS	51	33	9	4	2	1	0	85	6	256
2014	CS-01	50	29	14	0	7	0	0	79	7	14
2014	CS-02	49	36	10	4	1	0	0	85	5	108
2014	CS-03	54	33	6	5	2	0	0	87	7	84
2014	CS-04	51	27	12	2	2	5	0	82	5	41
2011	CS	34	40	17	3	4	2	0	76	7	348
2011	CS-01	33	25	33	4	0	4	0	61	4	24
2011	CS-02	37	38	14	4	4	2	1	77	8	137
2011	CS-03	35	40	16	2	6	2	0	76	8	116
2011	CS-04	28	46	20	2	3	2	0	75	5	61
2008	CS	31	41	14	7	7	1	0	72	14	303
2008	CS-01	24	39	18	9	9	0	0	64	18	33
2008	CS-02	25	44	14	10	6	2	0	70	16	124
2008	CS-03	35	42	13	3	7	0	0	77	10	88
2008	CS-04	44	37	9	5	5	0	0	81	9	43
2008	CS-05	36	36	18	9	0	0	0	73	9	11

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	29	28	21	12	3	4	2	61	17	187
2018	CS-01	57	17	17	4	0	4	0	77	5	23
2018	CS-02	26	26	20	12	4	6	6	59	18	50
2018	CS-03	30	37	18	12	0	2	2	69	13	57
2018	CS-04	23	30	21	12	9	5	0	56	22	43
2017	CS	29	34	16	14	2	3	2	66	17	214
2017	CS-01	17	67	8	0	0	8	0	91	0	12
2017	CS-02	37	28	16	14	3	1	1	67	17	74
2017	CS-03	28	37	18	11	3	4	0	67	14	76
2017	CS-04	22	34	15	20	2	2	5	60	24	41
2014	CS	32	36	11	5	7	6	2	75	13	256
2014	CS-01	43	36	14	0	0	7	0	85	0	14
2014	CS-02	25	41	12	6	6	6	4	72	14	108
2014	CS-03	31	36	13	4	7	7	2	74	12	84
2014	CS-04	46	27	7	7	7	5	0	77	15	41

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	30	37	18	7	3	3	2	70	11	189
2018	CS-01	43	39	4	4	0	4	4	90	5	23
2018	CS-02	12	47	24	8	4	4	2	63	13	51
2018	CS-03	40	33	16	9	0	2	2	75	9	58
2018	CS-04	35	30	16	5	9	2	2	68	15	43
2017	CS	26	40	16	10	4	4	0	69	15	214
2017	CS-01	8	50	17	17	0	8	0	64	18	12
2017	CS-02	27	31	19	12	7	4	0	60	20	74
2017	CS-03	24	46	14	5	4	7	0	75	10	76
2017	CS-04	29	41	12	15	0	0	2	72	15	41
2014	CS	33	39	12	7	5	4	1	75	12	256
2014	CS-01	36	36	21	0	0	7	0	77	0	14
2014	CS-02	31	38	11	7	6	4	2	74	15	108
2014	CS-03	38	32	14	7	4	4	1	74	11	84
2014	CS-04	29	51	5	7	5	2	0	82	13	41
2011	CS	25	28	18	12	10	5	1	57	24	348
2011	CS-01	38	13	29	0	4	17	0	60	5	24
2011	CS-02	20	27	18	15	12	7	1	51	29	137
2011	CS-03	25	31	18	13	9	3	1	59	23	116
2011	CS-04	30	33	15	10	10	3	0	64	20	61
2008	CS	22	33	16	14	8	6	2	59	23	304
2008	CS-01	18	24	30	18	9	0	0	42	27	33
2008	CS-02	14	37	11	17	10	9	3	57	30	125
2008	CS-03	30	27	20	10	6	6	1	61	17	88
2008	CS-04	33	37	14	9	7	0	0	70	16	43
2008	CS-05	36	45	9	9	0	0	0	82	9	11

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	30	34	20	7	5	3	1	67	12	187
2018	CS-01	61	22	4	9	0	4	0	86	9	23
2018	CS-02	18	49	22	4	4	4	0	69	8	51
2018	CS-03	33	37	18	9	0	2	2	73	9	57
2018	CS-04	30	26	21	7	14	2	0	57	21	43

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	15	30	22	11	10	11	1	51	24	189
2018	CS-01	22	39	13	9	0	13	4	74	11	23
2018	CS-02	20	27	25	14	8	6	0	50	23	51
2018	CS-03	17	31	24	10	7	9	2	54	19	58
2018	CS-04	7	26	16	9	23	19	0	40	40	43
2017	CS	12	23	26	16	10	11	2	40	29	213
2017	CS-01	0	25	33	8	17	17	0	30	30	12
2017	CS-02	15	19	20	20	12	11	3	39	38	74
2017	CS-03	9	29	27	20	5	8	1	43	28	75
2017	CS-04	12	19	32	5	15	15	2	38	24	41
2014	CS	16	24	20	11	12	13	3	48	28	256
2014	CS-01	29	21	14	7	7	21	0	64	18	14
2014	CS-02	12	25	21	11	12	16	3	45	28	108
2014	CS-03	18	23	18	14	11	13	4	49	30	84
2014	CS-04	17	22	24	5	20	7	5	45	28	41
2011	CS	8	20	22	15	16	16	3	34	38	347
2011	CS-01	17	17	21	4	13	29	0	47	24	24
2011	CS-02	9	19	21	13	22	12	4	33	42	137
2011	CS-03	7	19	22	21	12	16	3	32	41	116
2011	CS-04	5	23	28	12	17	15	0	33	33	60

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	13	87	187
2018	CS-01	0	100	23
2018	CS-02	16	84	51
2018	CS-03	13	88	56
2018	CS-04	12	88	43

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	CS	38	24

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	CS	67	24

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	CS	21	24

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	CS	0	24

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	CS	0	24

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	CS	29	24

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	CS	33	24

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	CS	25	24

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	CS	38	24

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	CS	25	24

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	CS	42	24

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	CS	0	24

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	CS	46	24

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	CS	33	24

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	CS	50	24

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	CS	33	24

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	CS	0	23

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	CS	0	23

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	CS	0	23

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	CS	26	23

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	CS	57	23

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	CS	0	23

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	CS	57	23

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	CS	0	23

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	CS	30	23

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	14	17	20	4	8	30	6	50	18	188
2018	CS-01	26	22	17	0	4	22	9	69	6	23
2018	CS-02	12	18	16	2	6	37	10	56	15	51
2018	CS-03	9	19	26	5	4	32	5	44	14	57
2018	CS-04	19	12	12	7	16	30	5	46	36	43
2017	CS	15	21	20	6	7	26	6	52	19	214
2017	CS-01	17	25	25	0	8	17	8	56	11	12
2017	CS-02	15	24	16	5	8	27	4	57	20	74
2017	CS-03	14	21	21	4	4	29	7	55	12	76
2017	CS-04	15	17	22	12	10	19	5	42	29	41
2014	CS	16	18	16	3	4	33	10	61	11	256
2014	CS-01	7	7	14	7	0	57	7	40	20	14
2014	CS-02	17	22	14	2	1	32	12	70	5	108
2014	CS-03	15	14	15	4	7	38	6	53	19	84
2014	CS-04	17	20	22	0	5	22	15	58	8	41

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	27	36	20	4	5	9	1	69	9	188
2018	CS-01	43	39	17	0	0	0	0	83	0	23
2018	CS-02	29	37	10	8	2	12	2	77	11	51
2018	CS-03	18	39	28	2	2	11	2	64	4	57
2018	CS-04	26	35	16	5	12	7	0	65	18	43
2017	CS	21	36	21	5	5	11	0	65	11	214
2017	CS-01	8	42	25	0	8	8	8	60	10	12
2017	CS-02	26	33	14	7	5	16	0	69	15	74
2017	CS-03	21	41	22	4	4	8	0	67	9	76
2017	CS-04	20	34	32	5	2	7	0	58	8	41
2014	CS	28	30	21	1	4	17	0	70	6	256
2014	CS-01	29	21	29	0	0	21	0	64	0	14
2014	CS-02	28	32	17	1	3	19	0	75	5	108
2014	CS-03	26	26	26	2	5	14	0	61	8	84
2014	CS-04	29	32	20	0	5	15	0	71	6	41
2011	CS	23	32	20	2	4	18	1	68	7	348
2011	CS-01	38	21	17	0	4	21	0	74	5	24
2011	CS-02	23	33	15	3	2	23	1	73	7	137
2011	CS-03	22	32	23	2	7	13	1	63	10	116
2011	CS-04	21	34	28	0	3	13	0	64	4	61

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	7	93	186
2018	CS-01	0	100	23
2018	CS-02	10	90	49

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	CS	38	13

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	CS	0	13

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	CS	0	13

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	CS	0	13

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	CS	0	13

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	CS	0	13

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	CS	0	13

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	CS	0	13

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	CS	38	13

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	CS	46	13

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	CS	0	13

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	CS	0	13

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	CS	0	13

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	CS	46	13

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	CS	0	13

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	CS	0	13

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	CS	0	13

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	CS	0	13

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	CS	0	13

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	CS	0	13

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	CS	0	13

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	CS	0	13

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	CS	46	13

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	CS	0	13

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	19	17	17	3	5	31	7	59	14	189
2018	CS-01	35	22	17	4	0	13	9	72	6	23
2018	CS-02	18	22	10	0	4	35	12	74	7	51
2018	CS-03	14	19	22	0	3	34	7	56	6	58
2018	CS-04	19	9	12	9	12	35	5	46	35	43
2017	CS	12	17	21	4	3	33	10	51	12	214
2017	CS-01	0	33	17	0	8	25	17	57	14	12
2017	CS-02	13	20	19	1	3	38	5	59	7	74
2017	CS-03	12	18	21	4	3	33	9	52	11	76
2017	CS-04	12	7	27	7	2	29	15	35	17	41
2014	CS	15	18	14	2	2	40	9	64	8	256
2014	CS-01	14	0	7	7	0	64	7	50	25	14
2014	CS-02	10	21	16	4	0	43	6	62	7	108
2014	CS-03	15	18	12	1	2	42	10	68	7	84
2014	CS-04	22	15	22	0	5	27	10	58	8	41

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	31	33	20	2	4	10	1	72	7	189
2018	CS-01	52	26	22	0	0	0	0	78	0	23
2018	CS-02	31	35	16	0	4	12	2	77	5	51
2018	CS-03	28	31	26	0	2	12	2	68	2	58
2018	CS-04	28	37	9	9	7	9	0	72	18	43
2017	CS	24	37	20	2	3	14	0	71	6	213
2017	CS-01	8	58	25	0	8	0	0	67	8	12
2017	CS-02	23	37	16	1	0	22	1	77	2	74
2017	CS-03	22	39	22	1	4	11	0	69	6	76
2017	CS-04	34	27	22	5	2	10	0	67	8	41
2014	CS	28	33	15	1	2	20	1	77	4	256
2014	CS-01	21	21	21	0	0	29	7	67	0	14
2014	CS-02	26	34	14	0	2	24	0	79	2	108
2014	CS-03	26	34	17	2	2	17	1	74	6	84
2014	CS-04	36	29	15	2	2	15	0	77	6	41
2011	CS	27	28	21	2	3	19	0	69	6	347
2011	CS-01	38	13	21	0	4	25	0	67	6	24
2011	CS-02	22	32	15	4	2	24	1	72	8	136
2011	CS-03	32	24	27	1	3	13	0	64	5	116
2011	CS-04	26	28	23	2	2	20	0	67	4	61

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	59	28	7	2	4	1	1	87	5	184
2018	CS-01	52	38	5	0	5	0	0	90	5	21
2018	CS-02	52	26	6	4	10	2	0	80	14	50
2018	CS-03	72	21	4	2	0	0	2	95	2	57
2018	CS-04	63	28	7	0	2	0	0	91	2	43
2017	CS	60	27	7	3	3	0	0	87	6	214
2017	CS-01	50	42	8	0	0	0	0	92	0	12
2017	CS-02	57	24	8	4	5	1	0	82	10	74
2017	CS-03	64	24	8	1	3	0	0	88	4	76
2017	CS-04	66	27	5	2	0	0	0	93	2	41

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	34	40	19	3	2	3	1	76	4	188
2018	CS-01	35	43	17	4	0	0	0	78	4	23
2018	CS-02	29	47	20	0	0	4	0	80	0	51
2018	CS-03	36	40	17	2	3	0	2	77	5	58
2018	CS-04	40	31	17	7	2	2	0	73	10	42
2017	CS	24	42	17	5	6	5	0	70	11	213
2017	CS-01	0	73	18	0	9	0	0	73	9	11
2017	CS-02	26	41	15	4	9	5	0	70	14	74
2017	CS-03	22	42	17	5	7	7	0	69	13	76
2017	CS-04	25	39	22	7	0	5	2	69	8	41

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	22	38	21	14	3	1	1	61	18	187
2018	CS-01	39	35	22	4	0	0	0	74	4	23
2018	CS-02	20	41	18	16	4	2	0	62	20	51
2018	CS-03	21	38	24	16	0	0	2	60	16	58
2018	CS-04	20	37	15	20	10	0	0	56	29	41
2017	CS	20	39	23	9	6	3	0	61	15	213
2017	CS-01	17	42	25	8	8	0	0	58	17	12
2017	CS-02	27	32	22	5	7	5	1	63	13	73
2017	CS-03	17	45	24	9	4	1	0	63	13	76
2017	CS-04	12	44	20	15	5	5	0	59	20	41

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	36	21	21	9	10	1	2	59	20	188
2018	CS-01	39	26	13	4	17	0	0	65	22	23
2018	CS-02	35	18	22	10	16	0	0	53	25	51
2018	CS-03	39	16	23	12	7	2	2	56	20	57
2018	CS-04	37	33	16	5	5	0	5	73	10	43
2017	CS	32	23	16	12	14	1	2	57	26	214
2017	CS-01	25	25	8	25	17	0	0	50	42	12
2017	CS-02	31	16	19	12	16	1	4	50	30	74
2017	CS-03	33	26	16	12	11	1	1	61	23	76
2017	CS-04	39	24	15	7	14	0	0	64	22	41

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	19	21	30	16	12	1	1	40	29	189
2018	CS-01	13	30	35	13	9	0	0	43	22	23
2018	CS-02	22	20	39	14	6	0	0	41	20	51
2018	CS-03	28	22	21	17	9	2	2	52	27	58
2018	CS-04	9	19	23	26	23	0	0	28	49	43
2017	CS	16	32	24	17	8	0	2	49	26	213
2017	CS-01	25	42	25	0	8	0	0	67	8	12
2017	CS-02	20	38	24	9	4	0	4	61	14	74
2017	CS-03	16	32	25	21	5	0	1	48	27	76
2017	CS-04	10	20	25	28	18	0	0	30	45	40

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	24	25	25	13	10	1	2	50	24	187
2018	CS-01	26	35	17	17	4	0	0	61	22	23
2018	CS-02	27	18	29	18	2	0	6	48	21	51
2018	CS-03	30	26	26	7	7	2	2	58	15	57
2018	CS-04	12	29	19	17	24	0	0	40	40	42
2017	CS	23	32	20	15	8	0	1	56	23	210
2017	CS-01	42	42	8	8	0	0	0	83	8	12
2017	CS-02	29	36	19	8	3	1	3	68	12	72
2017	CS-03	20	32	22	17	7	0	1	53	25	74
2017	CS-04	17	22	20	22	20	0	0	39	42	41

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	15	18	27	24	13	1	2	34	39	188
2018	CS-01	22	17	30	22	9	0	0	39	30	23
2018	CS-02	18	20	18	31	10	0	4	39	43	51
2018	CS-03	18	25	23	21	11	2	2	44	33	57
2018	CS-04	7	9	37	19	26	0	2	17	45	43
2017	CS	16	24	25	17	14	0	4	42	32	214
2017	CS-01	33	25	25	8	8	0	0	58	17	12
2017	CS-02	27	22	27	11	5	0	8	53	17	74
2017	CS-03	8	32	25	22	12	0	1	40	35	76
2017	CS-04	10	17	22	22	29	0	0	27	51	41

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	47	21	15	8	3	1	5	71	12	189
2018	CS-01	61	17	9	4	9	0	0	78	13	23
2018	CS-02	53	20	12	4	2	2	8	80	7	51
2018	CS-03	55	17	16	3	0	2	7	79	4	58
2018	CS-04	26	26	21	19	7	0	2	52	26	43
2017	CS	50	22	12	4	4	0	8	79	8	214
2017	CS-01	58	8	8	8	0	0	17	80	10	12
2017	CS-02	65	14	4	1	1	1	14	92	3	74
2017	CS-03	50	28	13	4	0	0	5	82	4	76
2017	CS-04	29	29	22	7	12	0	0	58	20	41

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	32	26	23	9	9	1	59	18	189
2018	CS-01	43	13	30	9	4	0	57	13	23
2018	CS-02	35	31	20	6	8	0	67	14	51
2018	CS-03	41	26	21	5	5	2	68	11	58
2018	CS-04	16	28	21	16	19	0	44	35	43
2017	CS	31	34	18	9	6	2	66	16	213
2017	CS-01	33	33	0	33	0	0	67	33	12
2017	CS-02	33	32	19	10	4	3	66	14	73
2017	CS-03	38	33	14	5	7	3	73	12	76
2017	CS-04	22	37	22	12	7	0	58	20	41

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	22	39	24	8	5	1	1	63	13	187
2018	CS-01	32	36	27	5	0	0	0	68	5	22
2018	CS-02	20	44	30	4	2	0	0	64	6	50
2018	CS-03	28	38	16	10	3	2	3	69	15	58
2018	CS-04	19	28	30	9	14	0	0	47	23	43
2017	CS	32	29	23	11	2	0	2	63	13	214
2017	CS-01	25	42	25	8	0	0	0	67	8	12
2017	CS-02	39	24	20	9	0	1	5	68	10	74
2017	CS-03	34	35	18	9	1	0	1	71	11	76
2017	CS-04	22	22	32	17	7	0	0	44	25	41

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	17	35	23	16	9	1	1	52	25	187
2018	CS-01	23	32	32	9	5	0	0	55	14	22
2018	CS-02	18	42	18	18	4	0	0	60	22	50
2018	CS-03	19	45	17	7	9	2	2	66	16	58
2018	CS-04	9	19	30	26	16	0	0	28	42	43
2017	CS	22	32	25	11	7	0	3	55	19	214
2017	CS-01	8	33	42	17	0	0	0	42	17	12
2017	CS-02	30	34	24	4	3	0	5	67	7	74
2017	CS-03	21	29	28	16	4	0	3	51	20	76
2017	CS-04	17	32	15	12	25	0	0	49	37	41

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	22	35	25	9	7	1	1	58	17	187
2018	CS-01	27	50	18	5	0	0	0	77	5	22
2018	CS-02	20	36	26	12	6	0	0	56	18	50
2018	CS-03	31	34	17	7	7	2	2	68	14	58
2018	CS-04	14	28	30	12	16	0	0	42	28	43
2017	CS	28	39	15	9	7	0	2	68	16	214
2017	CS-01	8	58	17	17	0	0	0	67	17	12
2017	CS-02	35	42	11	3	5	0	4	80	8	74
2017	CS-03	29	34	18	12	4	0	3	65	16	76
2017	CS-04	19	37	20	10	15	0	0	56	25	41

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	25	29	29	11	5	1	1	55	16	185
2018	CS-01	32	23	32	14	0	0	0	55	14	22
2018	CS-02	28	26	34	10	2	0	0	54	12	50
2018	CS-03	30	30	21	12	4	2	2	62	16	57
2018	CS-04	14	29	36	10	12	0	0	43	21	42
2017	CS	29	36	18	9	6	0	2	66	15	213
2017	CS-01	25	25	25	8	8	0	8	55	18	12
2017	CS-02	34	35	16	5	5	1	3	72	11	74
2017	CS-03	31	39	16	9	4	0	1	70	13	75
2017	CS-04	22	34	24	10	10	0	0	56	20	41

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	52	24	10	5	5	1	3	79	11	186
2018	CS-01	55	27	9	5	5	0	0	82	9	22
2018	CS-02	52	20	8	10	4	2	4	77	15	50
2018	CS-03	49	26	11	2	4	2	7	83	6	57
2018	CS-04	58	19	5	7	12	0	0	77	19	43
2017	CS	57	16	15	7	3	0	2	74	10	214
2017	CS-01	42	25	25	8	0	0	0	67	8	12
2017	CS-02	61	8	20	7	1	0	3	71	8	74
2017	CS-03	57	17	14	7	3	0	3	76	9	76
2017	CS-04	53	22	7	7	10	0	0	75	17	41

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	67	15	8	3	2	1	5	87	5	186
2018	CS-01	62	19	10	10	0	0	0	81	10	21
2018	CS-02	66	14	8	2	2	0	8	87	4	50
2018	CS-03	66	16	5	2	2	2	9	90	4	58
2018	CS-04	77	9	7	2	2	0	2	88	5	43

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	70	9	9	4	4	2	3	83	8	187
2018	CS-01	77	14	5	5	0	0	0	91	5	22
2018	CS-02	70	12	6	2	4	4	2	87	6	50
2018	CS-03	71	7	9	3	3	2	5	83	7	58
2018	CS-04	70	7	9	7	5	0	2	79	12	43
2017	CS	68	14	7	3	2	0	6	87	6	214
2017	CS-01	75	0	0	8	8	0	8	82	18	12
2017	CS-02	69	12	8	3	1	1	5	87	4	74
2017	CS-03	68	12	8	4	1	0	7	86	6	76
2017	CS-04	64	22	5	2	2	0	5	90	5	41

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	61	23	9	3	2	2	86	5	189
2018	CS-01	74	13	4	4	4	0	87	9	23
2018	CS-02	65	14	14	4	4	0	78	8	51
2018	CS-03	60	24	7	3	0	5	89	4	58
2018	CS-04	49	42	7	0	2	0	91	2	43
2017	CS	52	30	12	2	0	4	85	2	213
2017	CS-01	50	25	8	8	0	8	82	9	12
2017	CS-02	61	19	12	1	0	7	85	1	74
2017	CS-03	45	32	16	3	1	3	80	4	75
2017	CS-04	49	41	10	0	0	0	90	0	41

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	55	22	11	7	3	0	2	78	11	189
2018	CS-01	61	26	4	9	0	0	0	87	9	23
2018	CS-02	55	18	14	10	4	0	0	73	14	51
2018	CS-03	59	19	10	3	3	0	5	82	7	58
2018	CS-04	51	26	14	5	5	0	0	77	9	43
2017	CS	62	19	7	4	4	1	3	84	8	213
2017	CS-01	67	17	0	0	8	0	8	91	9	12
2017	CS-02	60	16	8	5	4	1	4	81	10	73
2017	CS-03	60	21	8	4	3	1	3	85	7	76
2017	CS-04	66	17	7	5	5	0	0	83	10	41

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	52	18	5	4	0	22	88	5	186
2018	CS-01	65	9	0	4	0	22	94	6	23
2018	CS-02	57	4	2	6	0	31	89	9	51
2018	CS-03	54	21	2	4	0	20	93	4	56
2018	CS-04	44	28	12	2	0	14	84	3	43
2017	CS	51	18	7	4	0	20	87	5	214
2017	CS-01	58	8	0	8	0	25	89	11	12
2017	CS-02	59	11	1	0	0	28	98	0	74
2017	CS-03	47	18	9	7	1	17	79	9	76
2017	CS-04	42	34	12	2	0	10	84	3	41

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	62	14	12	3	1	1	6	82	5	189
2018	CS-01	65	4	22	9	0	0	0	70	9	23
2018	CS-02	61	12	10	4	0	2	12	84	5	51
2018	CS-03	64	17	9	2	0	2	7	89	2	58
2018	CS-04	65	14	14	2	2	0	2	81	5	43
2017	CS	66	17	4	1	0	0	12	94	1	214
2017	CS-01	83	0	8	0	0	0	8	91	0	12
2017	CS-02	72	14	1	0	0	0	14	98	0	74
2017	CS-03	67	18	4	0	0	0	10	96	0	76
2017	CS-04	54	22	10	5	0	0	10	84	5	41

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	70	14	8	2	3	1	2	86	5	189
2018	CS-01	35	13	26	9	17	0	0	48	26	23
2018	CS-02	75	12	8	0	0	4	2	92	0	51
2018	CS-03	72	16	3	2	2	0	5	93	4	58
2018	CS-04	79	14	7	0	0	0	0	93	0	43
2017	CS	68	17	6	2	1	0	6	91	3	214
2017	CS-01	50	17	8	8	8	0	8	73	18	12
2017	CS-02	62	18	7	4	0	1	8	88	4	74
2017	CS-03	68	18	7	1	1	0	4	90	3	76
2017	CS-04	75	20	0	0	0	0	5	100	0	41

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	55	22	13	6	1	3	79	7	189
2018	CS-01	52	13	26	9	0	0	65	9	23
2018	CS-02	47	22	14	10	2	6	73	13	51
2018	CS-03	60	22	7	5	2	3	86	7	58
2018	CS-04	63	23	12	2	0	0	86	2	43
2017	CS	49	25	15	5	3	3	76	8	214
2017	CS-01	33	33	25	0	8	0	67	8	12
2017	CS-02	46	20	15	9	5	4	69	16	74
2017	CS-03	55	21	14	5	1	3	78	7	76
2017	CS-04	49	39	12	0	0	0	88	0	41

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	18	33	34	11	4	0	0	51	14	189
2018	CS-01	13	48	26	13	0	0	0	61	13	23
2018	CS-02	24	31	35	6	4	0	0	55	10	51
2018	CS-03	24	29	38	7	2	0	0	53	9	58
2018	CS-04	12	30	30	19	9	0	0	42	28	43
2017	CS	12	32	38	13	5	0	0	44	17	214
2017	CS-01	25	42	17	8	8	0	0	67	17	12
2017	CS-02	17	37	34	7	3	1	1	55	10	74
2017	CS-03	11	34	41	9	5	0	0	45	14	76
2017	CS-04	5	17	44	29	5	0	0	22	34	41

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	10	18	40	24	9	0	0	33	27	188
2018	CS-01	4	13	43	30	9	0	0	39	17	23
2018	CS-02	10	20	33	27	10	0	0	37	29	51
2018	CS-03	5	12	43	26	14	0	0	40	17	58
2018	CS-04	21	24	38	12	5	0	0	17	45	42
2017	CS	5	25	40	17	12	1	0	29	30	214
2017	CS-01	8	17	42	17	17	0	0	33	25	12
2017	CS-02	4	21	30	26	16	1	1	43	26	74
2017	CS-03	3	22	50	13	12	0	0	25	25	76
2017	CS-04	7	39	39	10	5	0	0	14	46	41

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	40	24	17	9	6	4	1	42	58	188
2018	CS-01	52	17	9	4	13	4	0	55	45	23
2018	CS-02	36	24	20	8	6	6	0	38	62	50
2018	CS-03	31	33	10	17	2	5	2	33	67	58
2018	CS-04	53	21	19	0	7	0	0	53	47	43
2017	CS	43	24	13	9	6	5	0	46	54	214
2017	CS-01	42	8	8	8	8	25	0	56	44	12
2017	CS-02	47	22	15	7	5	3	1	49	51	74
2017	CS-03	38	29	12	12	3	7	0	41	59	76
2017	CS-04	51	22	12	5	7	2	0	53	47	41

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	CS	13	105
2018	CS-01	20	10
2018	CS-02	14	29
2018	CS-03	8	36
2018	CS-04	15	20
2017	CS	11	109
2017	CS-02	9	35
2017	CS-03	17	42
2017	CS-04	0	19

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	CS	32	105
2018	CS-01	50	10
2018	CS-02	34	29
2018	CS-03	28	36
2018	CS-04	20	20
2017	CS	31	109
2017	CS-02	29	35
2017	CS-03	31	42
2017	CS-04	32	19

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	CS	15	105
2018	CS-01	20	10
2018	CS-02	17	29
2018	CS-03	11	36
2018	CS-04	15	20
2017	CS	9	109
2017	CS-02	9	35
2017	CS-03	10	42
2017	CS-04	5	19

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	CS	39	105
2018	CS-01	40	10
2018	CS-02	34	29
2018	CS-03	36	36
2018	CS-04	50	20
2017	CS	45	109
2017	CS-02	17	35
2017	CS-03	52	42
2017	CS-04	73	19

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	CS	8	105
2018	CS-01	10	10
2018	CS-02	7	29
2018	CS-03	6	36
2018	CS-04	10	20
2017	CS	9	109
2017	CS-02	11	35
2017	CS-03	7	42
2017	CS-04	5	19

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	CS	29	105
2018	CS-01	30	10
2018	CS-02	28	29
2018	CS-03	28	36
2018	CS-04	25	20

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	CS	38	105
2018	CS-01	40	10
2018	CS-02	45	29
2018	CS-03	44	36
2018	CS-04	25	20
2017	CS	47	109
2017	CS-02	54	35
2017	CS-03	50	42
2017	CS-04	37	19

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	CS	8	45	19	10	2	17	101
2018	CS-02	10	48	24	3	3	10	29
2018	CS-03	9	47	18	6	0	21	34
2018	CS-04	5	35	25	15	5	15	20
2017	CS	7	54	10	11	8	10	106
2017	CS-02	9	56	9	12	3	12	34
2017	CS-03	5	59	7	10	10	10	41
2017	CS-04	0	61	17	6	6	11	18

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	41	59	104
2018	CS-01	60	40	10
2018	CS-02	34	66	29
2018	CS-03	44	56	36
2018	CS-04	30	70	20

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	42	12	14	7	15	1	8	60	25	188
2018	CS-01	48	9	4	9	4	0	26	76	18	23
2018	CS-02	39	6	25	6	16	4	4	49	23	51
2018	CS-03	47	10	7	5	21	0	10	63	29	58
2018	CS-04	40	21	14	7	19	0	0	60	26	43

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	10	20	23	17	12	4	14	36	36	105
2018	CS-01	30	30	20	20	0	0	0	60	20	10
2018	CS-02	0	21	17	24	10	3	24	29	48	29
2018	CS-03	8	14	33	11	17	6	11	27	33	36
2018	CS-04	20	10	20	10	15	5	20	40	33	20
2017	CS	10	22	15	17	20	4	11	38	44	110
2017	CS-02	19	19	17	17	11	3	14	47	33	36
2017	CS-03	7	24	17	10	26	5	12	37	43	42
2017	CS-04	5	32	16	16	27	5	0	39	45	19

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	4	14	15	24	30	3	10	21	62	105
2018	CS-01	20	20	40	0	10	0	10	44	11	10
2018	CS-02	0	21	14	31	28	0	7	22	63	29
2018	CS-03	3	8	19	22	36	3	8	13	66	36
2018	CS-04	5	5	0	25	30	10	25	15	85	20
2017	CS	4	11	14	14	50	1	7	16	69	110
2017	CS-02	6	6	14	11	50	0	14	13	71	36
2017	CS-03	5	19	14	17	40	0	5	25	60	42
2017	CS-04	0	11	16	0	74	0	0	11	74	19

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for Innovation, Science and Economic Development Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CS

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources