2018 Public Service Employee Survey Results by Theme for Innovation, Science and Economic Development Canada by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	32	41	13	8	5	0	0	73	14	3168
2018	Term	36	38	15	6	4	0	0	74	11	111
2018	Casual	43	45	1	6	0	2	2	92	6	72
2018	Student	41	41	8	8	1	1	0	83	9	88
2017	Indeterminate (permanent)	31	43	12	9	5	0	0	75	13	3300
2017	Term	40	37	12	8	3	0	0	77	11	131
2017	Casual	39	42	9	8	2	0	0	81	10	47
2017	Student	26	51	12	7	4	0	0	77	12	95
2014	Indeterminate (permanent)	28	44	13	9	5	0	0	72	15	3397
2014	Term	26	52	5	11	6	0	0	77	17	78
2014	Casual	39	58	3	0	0	0	0	97	0	34
2014	Student	20	52	17	5	7	0	0	71	12	42
2011	Indeterminate (permanent)	32	40	14	8	5	0	0	72	14	3749
2011	Term	31	46	10	6	7	0	0	77	13	127
2011	Casual	77	15	0	7	0	0	0	93	7	13
2011	Student	33	40	22	5	0	0	0	73	5	18
2008	Indeterminate (permanent)	31	43	12	9	5	0	0	74	14	3349
2008	Term	47	32	12	5	4	1	0	79	9	103
2008	Casual	41	37	12	10	0	0	0	78	10	29
2008	Student	27	46	7	16	4	0	0	74	19	46

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	32	37	13	10	8	0	69	18	3169
2018	Term	40	38	11	8	3	0	78	11	112
2018	Casual	48	35	7	8	0	2	85	8	72
2018	Student	57	30	9	2	1	0	88	3	89
2017	Indeterminate (permanent)	30	36	14	11	8	0	67	19	3298
2017	Term	43	37	15	3	2	0	80	5	131
2017	Casual	49	36	9	4	2	0	85	7	47
2017	Student	40	41	11	6	2	0	81	8	95

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	46	36	11	5	2	82	7	3150
2018	Term	44	44	8	3	2	88	4	111
2018	Casual	53	34	8	1	3	87	5	73
2018	Student	54	26	16	3	1	80	4	89
2017	Indeterminate (permanent)	47	36	11	4	2	83	6	3292
2017	Term	54	36	9	0	2	90	2	131
2017	Casual	48	30	18	2	2	78	4	46
2017	Student	42	35	17	5	1	77	6	95
2014	Indeterminate (permanent)	54	32	9	3	2	86	5	3394
2014	Term	59	30	6	4	0	89	4	77
2014	Casual	71	23	6	0	0	94	0	34
2014	Student	49	32	14	2	3	81	5	42
2011	Indeterminate (permanent)	52	35	9	3	1	87	4	3756
2011	Term	56	36	5	2	2	92	4	128
2011	Casual	93	7	0	0	0	100	0	13
2011	Student	61	17	22	0	0	78	0	18

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	38	38	13	7	4	0	0	76	10	3178
2018	Term	44	38	13	3	3	0	0	82	5	112
2018	Casual	55	35	4	3	3	0	0	90	6	73
2018	Student	51	33	11	4	1	0	0	83	6	89
2017	Indeterminate (permanent)	38	39	12	7	3	0	0	78	10	3295
2017	Term	50	38	6	4	2	0	0	88	6	131
2017	Casual	46	41	7	4	2	0	0	87	6	46
2017	Student	44	41	9	2	3	1	0	86	5	95
2014	Indeterminate (permanent)	37	41	12	6	4	0	0	78	10	3398
2014	Term	40	34	10	13	3	0	0	75	15	78
2014	Casual	74	23	3	0	0	0	0	97	0	34
2014	Student	34	45	14	2	5	0	0	78	7	42
2011	Indeterminate (permanent)	37	43	10	6	3	0	0	81	8	3753
2011	Term	39	44	6	7	3	0	0	84	10	128
2011	Casual	93	7	0	0	0	0	0	100	0	13
2011	Student	33	46	17	5	0	0	0	78	5	18
2008	Indeterminate (permanent)	38	43	9	6	3	0	0	81	10	3361
2008	Term	59	28	4	5	3	1	1	88	8	105
2008	Casual	51	39	6	0	4	0	0	90	4	29
2008	Student	41	43	6	10	0	0	0	84	10	46

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	38	33	17	7	5	0	0	71	12	3168
2018	Term	48	32	14	4	3	0	0	80	6	110
2018	Casual	65	21	7	0	0	4	2	92	0	70
2018	Student	71	20	6	1	0	2	0	93	1	87
2017	Indeterminate (permanent)	37	33	17	7	6	1	0	70	13	3289
2017	Term	56	25	10	5	2	3	0	83	7	130
2017	Casual	56	26	13	0	2	2	0	84	2	46
2017	Student	74	13	9	3	1	0	0	87	4	95
2014	Indeterminate (permanent)	33	37	16	8	5	1	0	71	14	3398
2014	Term	37	33	19	4	5	1	0	71	9	78
2014	Casual	73	24	3	0	0	0	0	97	0	34
2014	Student	61	26	9	2	2	0	0	86	5	42
2011	Indeterminate (permanent)	29	36	20	9	5	1	0	66	14	3748
2011	Term	41	33	15	5	4	1	0	75	10	127
2011	Casual	69	24	0	7	0	0	0	93	7	13
2011	Student	49	23	17	5	0	6	0	77	5	18

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	36	35	15	8	5	0	0	72	12	3153
2018	Term	42	35	17	4	2	0	0	77	7	111
2018	Casual	66	21	10	0	0	2	2	90	0	71
2018	Student	73	18	6	2	0	1	0	92	2	88
2017	Indeterminate (permanent)	35	36	15	8	5	0	0	72	13	3296
2017	Term	53	31	6	5	2	2	0	86	8	131
2017	Casual	60	27	7	2	2	2	0	89	4	47
2017	Student	62	24	10	2	1	0	1	87	3	94
2014	Indeterminate (permanent)	32	38	16	9	5	1	0	71	13	3396
2014	Term	37	37	13	10	3	0	0	74	13	78
2014	Casual	71	27	3	0	0	0	0	97	0	34
2014	Student	63	26	11	0	0	0	0	89	0	42
2011	Indeterminate (permanent)	29	40	17	9	5	0	0	69	14	3747
2011	Term	38	34	18	6	4	0	0	72	10	126
2011	Casual	77	16	0	7	0	0	0	93	7	13
2011	Student	35	35	24	5	0	0	0	70	5	17
2008	Indeterminate (permanent)	28	40	15	10	6	0	0	69	16	3361
2008	Term	40	39	8	6	6	1	1	80	12	105
2008	Casual	62	28	5	4	0	0	0	91	4	29
2008	Student	47	37	11	3	2	0	0	84	5	46

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	33	25	19	11	8	3	0	60	20	3174
2018	Term	30	28	25	9	5	3	0	59	15	111
2018	Casual	43	13	12	13	1	11	7	68	17	72
2018	Student	45	20	17	8	2	5	2	71	11	88
2017	Indeterminate (permanent)	32	26	19	11	8	4	1	60	20	3296
2017	Term	46	19	17	7	7	5	0	68	14	131
2017	Casual	40	11	17	8	6	9	9	62	18	47
2017	Student	40	23	12	13	3	6	2	69	18	95
2014	Indeterminate (permanent)	30	26	19	11	8	4	1	59	20	3396
2014	Term	37	20	20	9	9	4	2	60	19	78
2014	Casual	39	38	9	5	0	6	3	85	6	34
2014	Student	29	22	19	16	2	10	2	58	21	42
2011	Indeterminate (permanent)	29	27	19	11	9	5	1	59	21	3744
2011	Term	39	20	19	11	6	4	2	62	18	128
2011	Casual	70	23	0	0	0	0	7	100	0	13
2011	Student	22	17	27	11	11	11	0	44	25	18
2008	Indeterminate (permanent)	26	29	18	13	9	5	0	58	23	3359
2008	Term	31	25	16	7	11	7	2	62	20	104
2008	Casual	28	27	18	3	4	10	10	69	9	29
2008	Student	27	17	14	9	10	17	5	57	24	46

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	51	27	10	6	4	1	0	80	10	3155
2018	Term	49	21	18	5	3	2	1	73	8	109
2018	Casual	60	27	5	1	0	3	5	93	1	72
2018	Student	69	23	6	0	0	1	1	94	0	88
2017	Indeterminate (permanent)	48	29	11	5	4	2	1	80	9	3298
2017	Term	64	25	3	2	3	2	0	91	5	131
2017	Casual	70	17	7	4	0	0	2	89	4	47
2017	Student	68	24	4	2	1	0	1	93	3	95
2014	Indeterminate (permanent)	46	31	11	5	4	2	1	79	10	3397
2014	Term	53	24	9	6	2	4	0	81	9	78
2014	Casual	73	15	3	0	0	6	3	97	0	34
2014	Student	63	33	2	0	0	0	2	98	0	42
2011	Indeterminate (permanent)	44	32	11	7	4	2	0	77	11	3751
2011	Term	47	33	7	5	5	2	2	82	10	128
2011	Casual	85	15	0	0	0	0	0	100	0	13
2011	Student	55	17	17	11	0	0	0	72	11	18
2008	Indeterminate (permanent)	38	33	12	8	6	2	1	73	14	3361
2008	Term	43	28	9	8	7	4	2	74	16	105
2008	Casual	61	20	11	7	0	0	0	82	7	29
2008	Student	48	26	6	7	5	5	2	80	13	45

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	47	32	9	7	4	1	0	80	11	3154
2018	Term	48	25	14	6	5	1	1	74	11	110
2018	Casual	51	25	11	4	2	4	3	82	6	71
2018	Student	67	22	8	1	0	0	1	91	1	89
2017	Indeterminate (permanent)	46	32	10	7	4	1	0	79	11	3294
2017	Term	64	24	3	4	3	1	1	89	8	131
2017	Casual	74	20	2	2	0	2	0	96	2	46
2017	Student	56	31	4	5	2	0	1	88	7	95
2014	Indeterminate (permanent)	44	34	9	7	5	0	0	79	12	3395
2014	Term	53	23	8	8	5	1	1	79	13	78
2014	Casual	62	20	9	0	3	6	0	87	3	34
2014	Student	58	28	7	2	5	0	0	86	7	42
2011	Indeterminate (permanent)	40	35	11	8	5	1	0	76	14	3748
2011	Term	49	28	9	9	2	1	2	79	12	128
2011	Casual	92	8	0	0	0	0	0	100	0	13
2011	Student	50	29	11	11	0	0	0	78	11	18
2008	Indeterminate (permanent)	35	35	11	10	7	1	0	71	18	3360
2008	Term	40	37	11	5	5	3	0	79	10	105
2008	Casual	68	13	11	8	0	0	0	81	8	29
2008	Student	47	26	13	5	7	2	0	74	12	45

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	52	27	10	6	5	0	0	80	11	3162
2018	Term	53	28	9	7	3	0	1	81	10	110
2018	Casual	61	20	10	4	0	2	3	85	5	70
2018	Student	70	22	6	1	0	1	0	93	1	89
2017	Indeterminate (permanent)	53	27	9	5	5	0	0	80	10	3294
2017	Term	68	18	5	3	5	2	0	87	8	131
2017	Casual	79	13	4	0	4	0	0	91	4	47
2017	Student	70	19	4	4	2	0	0	90	6	95
2014	Indeterminate (permanent)	50	30	9	6	4	0	0	81	10	3397
2014	Term	56	28	4	7	6	0	0	83	13	78
2014	Casual	82	15	0	3	0	0	0	97	3	34
2014	Student	55	33	7	2	2	0	0	89	5	42

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	30	31	16	9	7	7	0	65	17	3183
2018	Term	45	26	11	4	3	10	1	80	8	112
2018	Casual	61	16	7	4	1	8	2	86	6	73
2018	Student	69	20	7	0	1	3	0	92	1	89
2017	Indeterminate (permanent)	28	32	17	8	7	8	0	65	17	3300
2017	Term	41	31	12	2	5	9	0	80	8	129
2017	Casual	57	19	0	4	0	17	2	94	6	47
2017	Student	58	22	4	0	3	11	1	92	4	95
2014	Indeterminate (permanent)	26	35	16	8	6	10	0	67	15	3395
2014	Term	33	34	18	4	5	7	0	72	10	78
2014	Casual	47	26	3	0	0	24	0	96	0	34
2014	Student	62	19	5	5	0	7	2	90	5	42
2011	Indeterminate (permanent)	22	31	20	9	7	10	1	59	18	3757
2011	Term	37	30	13	5	6	8	1	74	12	128
2011	Casual	46	31	0	0	0	23	0	100	0	13
2011	Student	11	33	28	5	0	23	0	58	6	18

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	26	32	18	12	10	2	0	60	22	3181
2018	Term	39	35	11	7	5	2	1	76	12	110
2018	Casual	60	23	6	4	1	4	2	88	6	73
2018	Student	63	25	8	1	1	2	0	90	2	89
2017	Indeterminate (permanent)	25	32	20	11	9	3	0	59	21	3298
2017	Term	44	30	15	2	3	5	0	78	6	130
2017	Casual	56	28	4	2	0	7	2	93	3	46
2017	Student	56	28	7	2	2	3	1	88	4	95
2014	Indeterminate (permanent)	23	35	19	13	7	3	0	60	21	3395
2014	Term	30	42	10	8	6	4	0	75	15	78
2014	Casual	50	23	6	3	0	18	0	89	4	34
2014	Student	68	18	5	2	0	7	0	93	2	42
2011	Indeterminate (permanent)	18	33	21	13	11	3	0	53	25	3739
2011	Term	31	35	14	11	6	2	0	68	18	128
2011	Casual	54	38	0	7	0	0	0	93	7	13
2011	Student	22	29	17	16	0	16	0	61	20	18
2008	Indeterminate (permanent)	18	35	19	15	11	2	0	54	26	3359
2008	Term	35	28	16	9	4	7	1	68	15	105
2008	Casual	58	22	7	7	4	0	3	82	11	28
2008	Student	36	28	11	2	5	11	7	78	8	45

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	18	31	21	15	11	5	0	51	27	3179
2018	Term	34	29	21	5	5	5	1	67	10	112
2018	Casual	46	22	7	9	3	10	2	78	14	72
2018	Student	48	27	11	3	2	8	0	81	6	88
2017	Indeterminate (permanent)	17	31	21	15	10	6	0	51	27	3295
2017	Term	35	32	14	7	5	8	0	72	13	130
2017	Casual	45	26	11	0	0	15	2	87	0	46
2017	Student	39	20	12	3	4	19	2	75	10	94
2014	Indeterminate (permanent)	15	32	21	16	9	6	0	51	27	3393
2014	Term	18	45	16	4	7	10	0	70	12	78
2014	Casual	41	24	9	3	0	24	0	85	4	34
2014	Student	45	29	5	9	0	12	0	84	11	42
2011	Indeterminate (permanent)	12	31	22	18	9	6	0	46	30	3754
2011	Term	24	37	16	11	5	7	0	66	17	128
2011	Casual	24	38	0	7	0	23	8	90	10	13
2011	Student	6	39	16	23	0	17	0	53	27	18
2008	Indeterminate (permanent)	9	32	22	19	11	7	0	43	33	3359
2008	Term	20	31	20	12	6	11	0	58	20	105
2008	Casual	37	35	11	6	4	3	3	77	11	29
2008	Student	15	39	15	7	5	18	2	67	15	45

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	33	18	17	13	2	0	50	31	3182
2018	Term	30	31	19	11	6	3	0	62	18	112
2018	Casual	37	28	14	10	3	7	2	71	13	73
2018	Student	46	28	15	8	3	0	0	74	11	89
2017	Indeterminate (permanent)	17	34	18	16	11	3	0	53	28	3292
2017	Term	40	28	12	9	8	4	0	70	17	131
2017	Casual	43	22	22	0	0	11	2	75	0	46
2017	Student	44	25	10	5	5	9	2	77	12	95
2014	Indeterminate (permanent)	16	37	19	16	10	3	0	55	26	3394
2014	Term	21	37	28	5	5	4	0	61	11	78
2014	Casual	29	33	9	14	0	15	0	73	16	34
2014	Student	38	31	11	12	5	2	0	71	18	42
2011	Indeterminate (permanent)	13	34	20	19	12	3	0	48	32	3751
2011	Term	29	28	16	13	9	5	1	60	23	128
2011	Casual	40	37	7	7	8	0	0	77	15	13
2011	Student	28	45	6	11	0	11	0	82	12	18
2008	Indeterminate (permanent)	13	35	17	21	11	3	0	49	33	3359
2008	Term	22	35	21	11	6	5	0	60	18	105
2008	Casual	42	35	7	10	4	3	0	79	14	29
2008	Student	32	32	15	2	6	12	0	73	9	46

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	30	34	16	11	9	0	0	64	20	3173
2018	Term	36	35	12	8	9	1	0	72	16	111
2018	Casual	50	32	10	8	0	0	0	82	8	71
2018	Student	59	23	10	5	2	0	1	83	7	88
2017	Indeterminate (permanent)	27	37	16	12	8	0	0	64	20	3298
2017	Term	38	40	12	7	3	0	0	78	10	131
2017	Casual	49	34	6	2	2	0	7	88	5	47
2017	Student	48	38	8	4	1	0	1	87	5	94
2014	Indeterminate (permanent)	23	36	18	14	9	0	0	60	23	3394
2014	Term	31	37	11	12	8	1	0	69	20	77
2014	Casual	53	33	9	0	0	6	0	91	0	34
2014	Student	36	35	5	17	7	0	0	72	24	42
2011	Indeterminate (permanent)	22	39	17	13	9	0	0	61	21	3751
2011	Term	29	45	11	8	5	0	2	75	14	128
2011	Casual	69	23	0	8	0	0	0	92	8	13
2011	Student	33	57	6	0	5	0	0	89	5	18

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	33	40	13	10	5	0	73	14	3181
2018	Term	37	31	15	13	4	0	68	17	111
2018	Casual	45	31	11	11	1	0	76	13	72
2018	Student	44	35	11	7	2	0	80	9	88
2017	Indeterminate (permanent)	32	41	13	10	5	0	73	14	3297
2017	Term	39	41	13	5	1	1	81	6	131
2017	Casual	45	34	15	4	2	0	78	7	47
2017	Student	32	38	15	13	2	0	70	15	95

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	13	25	20	14	11	15	3	46	30	3165
2018	Term	21	16	22	22	11	8	0	40	35	111
2018	Casual	18	15	19	7	2	33	6	54	14	72
2018	Student	40	17	10	6	5	17	6	74	14	84
2017	Indeterminate (permanent)	14	23	19	14	10	17	3	45	30	3295
2017	Term	20	21	14	13	8	20	4	54	28	129
2017	Casual	19	13	11	7	0	44	6	65	13	47
2017	Student	18	17	7	3	2	41	11	73	11	95
2014	Indeterminate (permanent)	12	23	20	16	11	15	3	43	33	3392
2014	Term	15	16	21	7	12	25	4	43	27	78
2014	Casual	12	15	18	6	6	28	15	47	22	34
2014	Student	26	7	8	9	5	45	0	61	25	42

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	43	34	11	7	5	0	0	77	12	3162
2018	Term	49	25	13	8	3	0	1	75	11	110
2018	Casual	52	29	6	5	0	0	7	88	6	72
2018	Student	63	29	2	3	0	2	0	94	3	89
2017	Indeterminate (permanent)	40	35	12	7	4	0	0	76	11	3301
2017	Term	52	34	8	4	1	1	0	87	5	131
2017	Casual	61	21	0	2	4	2	9	93	7	47
2017	Student	50	32	8	6	3	0	0	82	10	95
2014	Indeterminate (permanent)	39	38	11	7	5	1	0	77	12	3399
2014	Term	44	30	8	15	1	0	1	75	17	78
2014	Casual	56	32	6	0	0	3	3	94	0	34
2014	Student	38	41	5	16	0	0	0	79	16	42
2011	Indeterminate (permanent)	36	37	12	9	5	0	0	74	14	3751
2011	Term	37	39	8	7	6	0	2	78	13	128
2011	Casual	84	8	0	0	0	0	8	100	0	13
2011	Student	44	23	22	6	5	0	0	67	11	18
2008	Indeterminate (permanent)	30	36	14	11	8	1	1	68	19	3363
2008	Term	37	27	14	9	9	2	2	66	19	105
2008	Casual	53	32	10	0	0	0	4	89	0	29
2008	Student	43	26	16	12	2	2	0	70	14	44

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	28	35	17	7	4	3	6	69	12	858
2017	Indeterminate (permanent)	28	36	13	9	4	3	7	71	14	865
2014	Indeterminate (permanent)	30	34	14	7	5	3	6	72	13	839

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	30	44	11	10	4	0	0	75	15	3180
2018	Term	28	42	12	12	5	0	1	71	17	111
2018	Casual	32	42	11	7	0	0	8	81	7	72
2018	Student	39	49	6	5	1	0	1	89	6	88
2017	Indeterminate (permanent)	33	38	11	11	6	0	0	72	17	3303
2017	Term	31	35	15	15	3	0	1	67	18	131
2017	Casual	40	27	13	4	2	2	11	78	7	47
2017	Student	37	45	7	4	5	0	1	83	10	95
2014	Indeterminate (permanent)	34	39	11	10	5	0	0	73	15	3397
2014	Term	26	36	13	12	9	0	4	65	22	78
2014	Casual	40	37	6	9	0	0	9	84	9	34
2014	Student	30	28	17	19	0	0	5	62	21	42
2011	Indeterminate (permanent)	32	41	13	9	4	0	1	74	13	3751
2011	Term	24	41	16	8	7	0	4	68	16	128
2011	Casual	61	16	7	0	7	0	8	84	8	13
2011	Student	28	57	11	5	0	0	0	84	5	18
2008	Indeterminate (permanent)	31	43	13	9	3	0	1	74	13	3359
2008	Term	29	39	14	10	6	1	2	70	16	104
2008	Casual	27	39	4	10	8	0	12	75	20	29
2008	Student	22	47	9	13	2	0	7	75	16	46

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	38	39	12	8	3	0	0	77	11	3177
2018	Term	35	38	18	4	4	0	1	74	8	111
2018	Casual	46	34	7	4	6	0	3	82	11	71
2018	Student	44	30	13	10	3	0	0	74	14	88
2017	Indeterminate (permanent)	38	40	12	6	4	0	0	78	10	3300
2017	Term	45	34	12	7	2	0	1	80	9	131
2017	Casual	39	34	8	10	8	0	0	73	19	47
2017	Student	22	45	14	10	8	0	0	68	18	95
2014	Indeterminate (permanent)	37	40	12	7	4	0	0	77	11	3397
2014	Term	35	40	9	12	4	0	0	75	16	78
2014	Casual	45	41	8	0	3	0	3	88	3	34
2014	Student	27	40	19	12	2	0	0	67	15	42
2011	Indeterminate (permanent)	41	37	12	6	4	0	0	78	10	3745
2011	Term	42	31	12	9	5	0	0	73	15	127
2011	Casual	62	31	0	7	0	0	0	93	7	13
2011	Student	27	39	17	5	0	0	12	75	6	18
2008	Indeterminate (permanent)	35	42	12	7	4	0	0	77	11	3359
2008	Term	48	30	13	4	3	2	0	80	7	105
2008	Casual	40	37	19	0	4	0	0	77	4	29
2008	Student	33	36	13	12	5	0	0	69	17	46

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	44	39	7	6	3	0	0	83	9	3151
2018	Term	46	32	11	8	3	0	0	78	11	109
2018	Casual	47	33	7	7	3	0	3	82	11	71
2018	Student	43	39	11	6	1	0	0	82	7	88
2017	Indeterminate (permanent)	46	37	8	6	3	0	0	83	9	3296
2017	Term	50	34	9	5	2	0	1	84	6	131
2017	Casual	43	32	15	6	2	0	2	76	9	47
2017	Student	27	54	11	4	4	0	0	81	8	95
2014	Indeterminate (permanent)	43	38	9	6	3	0	0	81	10	3392
2014	Term	37	35	9	15	4	0	0	72	19	77
2014	Casual	54	40	3	0	0	0	3	97	0	34
2014	Student	31	36	10	15	7	0	0	68	22	41
2011	Indeterminate (permanent)	44	38	8	6	3	0	0	83	8	3748
2011	Term	45	33	6	7	8	0	1	79	15	128
2011	Casual	69	24	7	0	0	0	0	93	0	13
2011	Student	38	40	0	17	0	0	6	82	18	18
2008	Indeterminate (permanent)	42	41	8	5	3	0	0	84	9	3364
2008	Term	48	36	6	5	3	1	0	85	8	104
2008	Casual	47	34	3	15	0	0	0	81	15	29
2008	Student	36	44	12	5	0	0	4	83	6	46

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	23	34	17	14	10	2	0	58	24	3170
2018	Term	27	38	21	4	7	2	0	66	12	110
2018	Casual	36	28	15	4	3	11	3	75	8	71
2018	Student	56	25	8	1	1	9	0	89	2	89
2017	Indeterminate (permanent)	28	35	16	11	8	2	0	64	20	3293
2017	Term	31	37	12	8	3	8	1	75	12	131
2017	Casual	40	11	6	6	8	19	9	71	20	47
2017	Student	42	31	11	3	1	10	1	83	5	95
2014	Indeterminate (permanent)	24	35	17	13	9	2	0	60	23	3394
2014	Term	22	34	19	11	7	4	3	61	19	78
2014	Casual	30	29	9	6	0	21	6	79	8	34
2014	Student	28	29	10	12	0	9	12	72	15	42
2011	Indeterminate (permanent)	24	35	16	13	10	2	0	61	23	3753
2011	Term	32	29	12	13	9	4	2	65	23	128
2011	Casual	37	16	23	0	15	0	8	59	17	13
2011	Student	28	22	23	11	0	11	6	60	13	18
2008	Indeterminate (permanent)	20	38	18	13	9	2	0	59	22	3358
2008	Term	24	36	19	9	7	4	2	64	16	105
2008	Casual	30	24	22	10	4	3	7	60	15	29
2008	Student	24	40	13	10	2	12	0	72	13	46

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	20	27	15	16	19	2	1	49	36	3179
2018	Term	23	31	16	13	10	4	2	58	24	110
2018	Casual	38	19	9	4	8	7	16	73	16	72
2018	Student	52	26	6	7	3	3	3	83	11	89
2017	Indeterminate (permanent)	21	26	15	16	18	2	2	49	36	3295
2017	Term	29	27	15	10	8	6	4	63	20	131
2017	Casual	30	15	6	4	6	19	19	73	17	47
2017	Student	32	27	9	7	2	9	14	77	12	95
2014	Indeterminate (permanent)	16	23	16	18	22	2	2	42	41	3396
2014	Term	14	26	22	12	16	5	5	44	31	78
2014	Casual	18	20	17	6	9	20	9	55	21	34
2014	Student	24	26	14	9	5	15	7	63	18	42
2011	Indeterminate (permanent)	14	25	17	17	24	1	2	40	42	3746
2011	Term	18	21	16	20	21	2	2	41	43	128
2011	Casual	8	31	0	14	8	0	38	63	37	13
2011	Student	34	33	17	0	5	6	6	75	6	18
2008	Indeterminate (permanent)	15	29	16	18	19	2	1	45	39	3362
2008	Term	19	34	10	15	13	5	4	58	31	105
2008	Casual	18	24	14	10	12	4	18	54	28	28
2008	Student	27	23	20	10	4	7	9	59	16	45

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	30	39	13	11	7	0	0	69	18	3162
2018	Term	36	35	14	6	7	0	2	73	13	112
2018	Casual	38	37	10	7	3	0	5	78	11	72
2018	Student	47	30	12	6	1	0	3	80	7	89
2017	Indeterminate (permanent)	30	38	14	11	7	0	0	69	18	3291
2017	Term	37	35	14	9	5	0	0	72	14	131
2017	Casual	38	40	13	5	2	0	2	80	7	45
2017	Student	46	28	13	8	1	2	2	77	10	94
2014	Indeterminate (permanent)	23	41	14	13	8	0	0	65	21	3398
2014	Term	28	41	16	8	6	0	1	70	14	78
2014	Casual	41	50	6	0	0	3	0	94	0	34
2014	Student	31	39	16	9	2	0	2	71	12	42
2011	Indeterminate (permanent)	30	39	14	11	6	0	0	69	17	3754
2011	Term	33	46	14	2	5	0	1	79	7	128
2011	Casual	61	16	7	0	0	0	16	91	0	13
2011	Student	44	39	6	5	0	0	6	89	5	18

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	34	33	15	10	8	0	0	67	18	3155
2018	Term	43	32	15	5	5	0	0	75	10	112
2018	Casual	44	31	14	6	1	2	2	78	7	73
2018	Student	49	31	11	3	2	0	2	83	6	89
2017	Indeterminate (permanent)	32	35	15	10	8	0	0	67	18	3293
2017	Term	47	32	8	8	5	0	0	79	12	129
2017	Casual	52	30	13	2	0	2	0	84	2	46
2017	Student	46	32	15	6	1	0	0	78	8	94
2014	Indeterminate (permanent)	28	35	15	13	8	0	0	63	21	3397
2014	Term	36	36	13	7	9	0	0	72	16	77
2014	Casual	42	40	15	0	0	3	0	84	0	34
2014	Student	34	45	12	5	5	0	0	79	9	42

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	32	36	15	10	6	0	1	69	16	3166
2018	Term	46	30	13	7	4	0	0	76	11	109
2018	Casual	50	37	7	2	2	1	2	89	4	73
2018	Student	52	33	13	0	1	1	0	85	1	89
2017	Indeterminate (permanent)	33	38	14	9	6	0	1	71	14	3294
2017	Term	45	31	13	7	3	1	0	77	10	131
2017	Casual	52	39	7	0	2	0	0	91	2	46
2017	Student	48	36	10	4	0	0	1	85	4	95
2014	Indeterminate (permanent)	28	39	16	10	5	1	0	69	15	3395
2014	Term	35	37	17	9	1	0	0	72	10	78
2014	Casual	50	41	3	3	0	0	3	94	3	34
2014	Student	36	41	7	9	3	2	2	80	12	42
2011	Indeterminate (permanent)	34	41	14	6	3	1	1	77	9	3749
2011	Term	42	35	11	7	2	1	2	80	9	128
2011	Casual	84	16	0	0	0	0	0	100	0	13
2011	Student	50	22	11	6	0	11	0	81	6	18

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	21	37	21	10	7	4	0	60	18	3181
2018	Term	26	39	18	5	2	7	2	72	8	110
2018	Casual	48	24	14	3	0	10	2	81	3	73
2018	Student	47	27	15	6	1	4	0	78	7	89
2017	Indeterminate (permanent)	21	35	21	11	7	4	0	59	19	3293
2017	Term	34	36	14	5	5	7	0	75	10	131
2017	Casual	39	43	6	4	0	6	2	89	5	47
2017	Student	34	41	13	2	1	6	3	83	4	95

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	47	31	9	8	4	0	0	79	12	3173
2018	Term	43	30	15	8	3	1	1	74	11	111
2018	Casual	60	18	10	7	0	1	3	82	8	72
2018	Student	63	19	9	5	1	2	1	85	6	88
2017	Indeterminate (permanent)	46	31	10	7	5	0	0	78	12	3299
2017	Term	53	29	10	3	4	2	0	83	7	131
2017	Casual	56	35	4	0	2	0	2	93	2	46
2017	Student	69	19	8	3	0	0	1	88	3	95
2014	Indeterminate (permanent)	43	33	10	8	5	0	0	77	13	3396
2014	Term	36	35	16	9	4	0	0	71	13	78
2014	Casual	65	30	6	0	0	0	0	94	0	34
2014	Student	62	21	10	5	3	0	0	83	7	42
2011	Indeterminate (permanent)	44	36	10	6	3	0	1	81	10	3752
2011	Term	45	29	14	4	4	1	2	77	8	128
2011	Casual	78	22	0	0	0	0	0	100	0	13
2011	Student	73	16	6	5	0	0	0	89	5	18

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	36	32	17	9	5	0	0	69	14	3181
2018	Term	51	30	14	2	2	0	1	82	4	112
2018	Casual	70	18	6	2	0	1	3	92	2	73
2018	Student	66	21	7	3	1	0	1	89	5	89
2017	Indeterminate (permanent)	36	35	17	8	3	0	1	72	11	3303
2017	Term	56	33	6	4	1	1	0	89	5	131
2017	Casual	61	23	4	4	2	0	5	89	7	47
2017	Student	72	24	2	1	0	1	0	97	1	95
2014	Indeterminate (permanent)	36	37	17	6	3	0	0	73	9	3397
2014	Term	46	35	14	3	2	0	0	81	5	78
2014	Casual	53	42	3	0	3	0	0	94	3	34
2014	Student	65	26	7	0	0	0	2	93	0	42
2011	Indeterminate (permanent)	35	38	17	6	4	0	0	73	10	3748
2011	Term	41	43	9	6	1	0	0	84	7	128
2011	Casual	85	8	0	7	0	0	0	93	7	13
2011	Student	61	39	0	0	0	0	0	100	0	18
2008	Indeterminate (permanent)	27	39	20	9	5	0	0	66	14	3365
2008	Term	43	39	12	5	0	2	0	83	5	105
2008	Casual	46	33	14	3	4	0	0	79	7	29
2008	Student	30	48	14	3	6	0	0	77	9	46

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Indeterminate (permanent)	28	37	35	3180
2018	Term	35	27	38	112
2018	Casual	32	31	37	72
2018	Student	38	21	40	89
2017	Indeterminate (permanent)	27	39	33	3301
2017	Term	27	33	40	131
2017	Casual	45	26	30	47
2017	Student	37	17	46	95
2014	Indeterminate (permanent)	27	39	34	3398
2014	Term	35	33	32	78
2014	Casual	44	23	32	34
2014	Student	50	14	36	42
2011	Indeterminate (permanent)	28	40	32	3757
2011	Term	31	32	37	127
2011	Casual	61	15	25	13
2011	Student	27	28	45	18

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Indeterminate (permanent)	14	27	46	5	0	8	901
2018	Term	5	34	22	7	25	7	40
2018	Student	0	0	15	3	82	0	33
2017	Indeterminate (permanent)	17	25	43	6	1	8	903
2017	Term	10	17	22	11	28	12	35
2017	Casual	14	0	9	5	72	0	21
2017	Student	0	3	5	6	87	0	36
2014	Indeterminate (permanent)	20	25	38	8	9999	8	913
2014	Term	7	18	33	18	9999	24	27
2014	Casual	7	7	32	7	9999	46	15
2014	Student	0	5	14	20	9999	61	21
2011	Indeterminate (permanent)	19	25	41	8	9999	7	1047
2011	Term	5	12	35	20	9999	28	40

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	45	40	9	4	2	0	0	85	6	3177
2018	Term	51	39	7	3	0	0	0	90	3	112
2018	Casual	55	33	7	1	2	0	2	90	3	73
2018	Student	56	38	4	0	1	0	0	94	1	89
2017	Indeterminate (permanent)	42	39	10	6	3	0	0	81	9	3294
2017	Term	48	41	8	2	1	1	0	90	2	129
2017	Casual	57	23	17	2	0	0	0	81	2	47
2017	Student	39	42	11	6	0	0	1	82	6	94
2014	Indeterminate (permanent)	37	42	11	5	3	1	0	81	8	3398
2014	Term	44	36	12	7	0	1	0	81	7	78
2014	Casual	60	37	3	0	0	0	0	97	0	34
2014	Student	34	43	7	12	3	2	0	78	15	42
2011	Indeterminate (permanent)	37	42	11	6	3	1	0	80	8	3752
2011	Term	46	39	6	5	2	0	1	86	8	127
2011	Casual	77	14	0	8	0	0	0	92	8	13
2011	Student	39	56	6	0	0	0	0	94	0	18
2008	Indeterminate (permanent)	39	40	11	5	4	1	0	80	9	3361
2008	Term	52	28	10	6	2	1	1	81	8	105
2008	Casual	44	38	7	8	4	0	0	82	11	29
2008	Student	38	29	18	5	9	0	0	67	15	46

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	25	44	17	9	4	1	0	70	14	3177
2018	Term	34	43	11	7	4	2	0	78	11	110
2018	Casual	36	38	16	5	0	4	2	78	6	72
2018	Student	42	45	7	4	0	2	0	89	5	89
2017	Indeterminate (permanent)	27	44	16	8	4	1	0	72	12	3300
2017	Term	42	33	14	5	2	3	1	77	8	130
2017	Casual	42	39	11	2	0	4	2	86	2	47
2017	Student	49	38	4	3	1	3	1	91	5	94
2014	Indeterminate (permanent)	25	43	18	9	3	2	0	70	12	3398
2014	Term	32	39	20	7	1	1	0	72	8	78
2014	Casual	23	44	18	3	3	9	0	74	6	34
2014	Student	24	62	7	0	7	0	0	86	7	42
2011	Indeterminate (permanent)	23	41	18	11	5	2	0	65	16	3746
2011	Term	36	37	14	9	3	1	0	73	12	128
2011	Casual	47	37	0	7	0	8	0	92	8	13
2011	Student	28	50	17	6	0	0	0	77	6	18

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	10	24	38	20	7	1	1	28	34	3175
2018	Term	11	25	22	24	11	1	6	38	38	112
2018	Casual	4	13	31	18	28	3	3	49	18	73
2018	Student	9	13	20	31	20	3	2	55	24	89
2017	Indeterminate (permanent)	10	23	36	19	9	1	3	29	34	3287
2017	Term	5	14	32	23	20	1	5	46	20	131
2017	Casual	6	9	28	23	19	8	6	50	18	47
2017	Student	2	6	41	20	25	1	4	48	9	94
2014	Indeterminate (permanent)	8	26	38	18	7	1	2	25	35	3394
2014	Term	8	19	34	22	12	0	5	35	29	78
2014	Casual	0	18	25	30	12	3	12	49	21	34
2014	Student	5	18	19	27	23	2	5	54	25	42
2011	Indeterminate (permanent)	10	26	34	19	7	1	2	27	37	3749
2011	Term	6	17	30	30	13	0	4	44	24	127
2011	Casual	0	23	8	30	24	0	15	63	27	13
2011	Student	0	11	44	34	11	0	0	45	11	18
2008	Indeterminate (permanent)	10	29	35	18	6	1	2	25	40	3358
2008	Term	5	19	26	26	19	3	2	47	25	104
2008	Casual	4	28	34	14	13	3	3	29	34	29
2008	Student	7	15	29	25	15	5	4	44	24	46

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	8	15	28	30	15	2	2	47	25	3163
2018	Term	7	15	18	33	18	2	6	55	25	112
2018	Casual	3	5	13	22	44	4	9	76	8	73
2018	Student	6	4	16	25	40	7	2	72	11	89
2017	Indeterminate (permanent)	8	15	26	27	17	3	4	47	25	3281
2017	Term	5	10	15	28	34	1	8	67	16	131
2017	Casual	2	13	19	20	22	8	16	55	20	46
2017	Student	1	1	14	25	39	11	9	80	3	95
2014	Indeterminate (permanent)	6	17	27	29	15	3	3	47	24	3389
2014	Term	9	8	29	25	26	1	2	52	18	78
2014	Casual	0	9	23	31	15	9	12	59	12	34
2014	Student	0	9	11	32	38	5	5	77	10	42
2011	Indeterminate (permanent)	8	15	28	28	15	3	4	46	24	3744
2011	Term	7	18	23	27	17	2	5	48	27	127
2011	Casual	0	7	16	23	31	8	15	70	10	13
2011	Student	6	0	33	28	22	6	5	56	6	18
2008	Indeterminate (permanent)	9	21	28	26	12	2	3	39	31	3354
2008	Term	6	8	30	18	26	9	3	50	16	102
2008	Casual	8	13	18	25	30	3	3	59	22	29
2008	Student	3	11	24	31	21	7	4	58	15	46

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	22	32	18	8	1	2	28	39	3173
2018	Term	16	20	22	21	13	2	6	37	39	111
2018	Casual	7	14	26	18	22	8	6	46	24	73
2018	Student	7	8	26	21	25	9	4	53	17	89
2017	Indeterminate (permanent)	17	24	29	17	9	2	4	27	43	3285
2017	Term	13	15	21	21	23	2	6	47	30	130
2017	Casual	2	15	29	15	19	8	11	42	21	47
2017	Student	7	12	30	8	24	6	12	39	24	95
2014	Indeterminate (permanent)	20	26	27	14	8	2	3	23	48	3387
2014	Term	19	17	30	15	13	3	3	30	38	78
2014	Casual	11	20	26	18	6	6	12	30	38	34
2014	Student	10	17	21	22	21	3	7	47	29	42
2011	Indeterminate (permanent)	18	24	27	16	9	2	3	26	45	3748
2011	Term	17	24	21	18	8	6	5	30	46	126
2011	Casual	7	7	24	30	8	0	23	50	19	13
2011	Student	16	11	22	23	16	11	0	44	31	18
2008	Indeterminate (permanent)	17	26	30	15	7	2	3	24	45	3353
2008	Term	15	22	28	13	17	4	1	31	39	104
2008	Casual	20	14	39	17	7	0	3	25	35	29
2008	Student	8	13	33	15	15	7	10	36	25	46

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	9	17	34	27	12	1	1	39	27	3158
2018	Term	7	14	23	29	24	0	3	55	21	111
2018	Casual	1	8	10	30	40	6	6	78	11	73
2018	Student	1	6	12	35	40	4	1	80	7	89
2017	Indeterminate (permanent)	9	16	32	26	13	1	2	41	26	3276
2017	Term	6	8	18	33	29	1	6	66	15	131
2017	Casual	0	7	13	31	36	2	11	77	8	47
2017	Student	1	0	7	37	50	1	4	91	1	94
2014	Indeterminate (permanent)	8	18	36	25	11	1	2	37	26	3385
2014	Term	3	11	22	38	24	0	3	63	14	78
2014	Casual	3	3	12	49	14	6	12	78	7	34
2014	Student	2	0	15	26	50	2	5	82	2	42
2011	Indeterminate (permanent)	8	17	34	27	12	1	2	39	26	3740
2011	Term	6	7	27	32	22	2	5	58	14	127
2011	Casual	0	0	14	38	24	0	23	81	0	13
2011	Student	6	0	28	22	38	0	5	64	6	18
2008	Indeterminate (permanent)	9	20	34	25	9	1	2	35	30	3349
2008	Term	5	11	16	36	25	5	1	65	17	104
2008	Casual	3	16	21	25	32	0	3	58	20	29
2008	Student	5	6	10	31	39	4	5	77	13	46

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	22	30	19	10	1	2	30	40	3176
2018	Term	9	14	25	22	20	3	7	47	25	112
2018	Casual	4	12	14	18	37	4	12	65	18	72
2018	Student	3	3	13	27	36	10	7	76	8	89
2017	Indeterminate (permanent)	15	22	29	18	12	1	3	31	39	3286
2017	Term	5	13	24	20	26	3	9	52	21	131
2017	Casual	0	4	13	17	30	11	26	73	7	47
2017	Student	2	3	8	25	48	2	12	85	6	94
2014	Indeterminate (permanent)	15	24	31	17	9	1	3	27	41	3387
2014	Term	4	17	27	24	20	5	4	48	22	78
2014	Casual	6	6	15	20	27	9	18	64	16	34
2014	Student	0	5	9	22	40	10	14	81	7	42
2011	Indeterminate (permanent)	15	24	30	18	10	1	4	29	40	3748
2011	Term	4	22	26	25	17	1	5	45	28	126
2011	Casual	0	15	16	23	24	0	23	61	19	13
2011	Student	0	6	38	28	29	0	0	56	6	18
2008	Indeterminate (permanent)	15	24	30	18	9	1	3	29	40	3348
2008	Term	5	8	22	28	28	1	8	62	15	104
2008	Casual	4	10	20	22	33	3	7	61	16	28
2008	Student	3	14	18	14	31	4	16	56	21	46

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	12	19	26	24	15	3	2	40	32	3161
2018	Term	12	14	20	17	23	6	7	47	30	112
2018	Casual	2	11	22	20	31	5	9	60	14	73
2018	Student	6	6	13	20	38	10	7	70	14	89
2017	Indeterminate (permanent)	11	16	25	23	17	3	4	44	30	3287
2017	Term	7	14	19	20	24	8	8	53	25	131
2017	Casual	2	9	25	10	19	15	20	45	16	47
2017	Student	0	3	16	22	34	13	12	74	4	95
2014	Indeterminate (permanent)	6	12	24	31	20	2	5	54	20	3385
2014	Term	6	9	27	23	24	6	5	52	17	78
2014	Casual	3	9	26	18	11	21	12	43	18	34
2014	Student	3	2	9	21	46	5	14	82	6	42
2011	Indeterminate (permanent)	6	14	26	27	18	3	6	50	22	3736
2011	Term	4	8	21	29	25	7	5	62	14	126
2011	Casual	0	8	15	23	31	0	24	70	11	13
2011	Student	0	6	22	28	22	17	5	64	7	18
2008	Indeterminate (permanent)	11	19	25	24	14	2	4	41	32	3354
2008	Term	6	8	16	28	29	8	4	65	17	104
2008	Casual	10	18	28	18	14	3	9	37	32	29
2008	Student	9	18	16	14	24	4	14	47	33	46

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	13	22	34	20	8	2	2	29	36	3173
2018	Term	12	16	30	17	17	3	6	37	30	112
2018	Casual	7	7	22	22	29	8	5	58	16	73
2018	Student	4	11	17	17	35	9	7	61	19	89
2017	Indeterminate (permanent)	13	20	34	18	10	3	3	29	35	3286
2017	Term	8	18	27	15	21	5	6	41	29	131
2017	Casual	2	11	23	28	17	9	11	56	16	47
2017	Student	6	6	21	19	30	10	7	60	15	95
2014	Indeterminate (permanent)	16	23	32	15	9	3	3	26	41	3391
2014	Term	10	21	32	21	11	3	2	33	32	78
2014	Casual	14	28	20	12	13	0	12	29	48	33
2014	Student	5	9	7	38	22	9	9	73	18	42

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	43	32	9	9	6	1	0	76	15	3159
2018	Term	47	29	7	9	7	1	0	77	16	111
2018	Casual	59	22	3	6	4	4	2	86	11	72
2018	Student	70	15	8	5	1	1	0	86	6	87
2017	Indeterminate (permanent)	45	31	9	9	6	1	0	77	15	3299
2017	Term	63	18	7	6	5	1	1	81	11	129
2017	Casual	66	21	7	2	2	2	0	89	4	47
2017	Student	71	22	3	2	0	2	0	95	2	94
2014	Indeterminate (permanent)	44	30	9	9	6	1	0	76	15	3397
2014	Term	40	39	7	5	8	1	0	80	13	78
2014	Casual	59	30	3	0	3	6	0	94	3	34
2014	Student	62	21	2	9	2	2	0	86	12	42

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	50	34	7	6	3	0	0	84	9	3162
2018	Term	54	29	8	9	1	0	0	82	10	111
2018	Casual	69	20	3	1	2	3	2	94	3	72
2018	Student	74	21	5	0	1	0	0	94	1	87
2017	Indeterminate (permanent)	46	36	8	6	3	0	0	83	9	3294
2017	Term	57	27	6	6	3	1	0	84	10	131
2017	Casual	63	26	7	0	0	4	0	93	0	47
2017	Student	75	24	1	0	0	0	0	99	0	95
2014	Indeterminate (permanent)	44	39	8	6	2	0	0	84	8	3393
2014	Term	46	38	8	6	2	0	0	85	8	78
2014	Casual	73	21	3	0	3	0	0	94	3	34
2014	Student	76	19	5	0	0	0	0	95	0	42

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	42	38	11	5	3	1	0	80	8	3168
2018	Term	49	27	16	5	2	1	0	77	6	111
2018	Casual	57	31	4	1	2	2	3	93	3	72
2018	Student	64	23	10	0	0	1	1	89	0	86

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	46	35	12	3	2	3	0	83	5	3161
2018	Term	50	27	12	7	2	1	1	79	9	111
2018	Casual	59	17	11	6	0	5	2	81	6	71
2018	Student	63	25	3	1	0	5	2	95	1	87
2017	Indeterminate (permanent)	39	36	14	3	3	4	1	78	6	3298
2017	Term	49	28	12	5	2	4	0	80	7	131
2017	Casual	50	24	9	2	0	15	0	87	3	46
2017	Student	55	28	7	3	0	5	1	89	3	95
2014	Indeterminate (permanent)	44	34	12	3	2	5	0	82	5	3394
2014	Term	43	35	16	2	0	4	0	81	3	78
2014	Casual	41	32	3	3	0	21	0	93	4	34
2014	Student	56	15	12	15	0	3	0	73	15	42

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	43	38	11	5	2	1	0	82	7	3171
2018	Term	47	34	12	6	1	0	0	81	7	112
2018	Casual	66	23	3	3	0	3	2	94	3	72
2018	Student	66	20	8	1	1	3	0	89	2	88
2017	Indeterminate (permanent)	37	41	12	4	3	2	0	80	8	3295
2017	Term	55	31	6	3	3	2	0	87	6	131
2017	Casual	53	32	6	2	2	4	0	89	4	47
2017	Student	66	28	0	3	0	2	0	97	3	95
2014	Indeterminate (permanent)	41	38	11	4	2	3	0	82	7	3396
2014	Term	43	39	12	6	0	0	0	82	6	78
2014	Casual	59	26	12	3	0	0	0	85	3	34
2014	Student	59	29	3	7	2	0	0	88	9	42
2011	Indeterminate (permanent)	32	37	16	6	4	4	0	73	10	3752
2011	Term	45	32	10	5	2	5	0	81	8	128
2011	Casual	69	24	0	7	0	0	0	93	7	13
2011	Student	44	44	0	0	0	11	0	100	0	18

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	48	35	9	4	3	0	0	84	7	3172
2018	Term	54	34	8	3	2	0	0	87	5	110
2018	Casual	77	15	3	1	0	2	2	95	1	72
2018	Student	78	15	3	1	0	2	0	95	1	88
2017	Indeterminate (permanent)	45	37	8	5	4	0	0	83	9	3294
2017	Term	67	27	1	2	2	0	0	94	5	131
2017	Casual	70	23	2	2	0	2	0	96	2	47
2017	Student	82	13	3	0	1	0	0	96	1	95
2014	Indeterminate (permanent)	47	36	10	4	2	1	0	84	7	3394
2014	Term	45	38	11	5	0	1	0	84	5	78
2014	Casual	68	32	0	0	0	0	0	100	0	34
2014	Student	74	22	5	0	0	0	0	95	0	42
2011	Indeterminate (permanent)	39	38	13	6	3	1	0	78	9	3742
2011	Term	52	31	8	6	2	1	0	84	8	125
2011	Casual	85	15	0	0	0	0	0	100	0	13
2011	Student	56	28	11	5	0	0	0	84	5	18
2008	Indeterminate (permanent)	33	42	13	7	5	1	0	75	12	3357
2008	Term	49	34	9	5	2	1	0	84	8	103
2008	Casual	66	27	3	0	4	0	0	93	4	29
2008	Student	61	23	7	0	7	0	2	86	7	46

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	24	32	18	9	7	7	3	62	18	3163
2018	Term	29	25	24	13	5	3	2	57	18	111
2018	Casual	40	16	12	4	3	16	9	74	10	72
2018	Student	48	21	9	5	1	8	8	82	7	87
2017	Indeterminate (permanent)	28	32	14	9	7	5	4	66	18	3301
2017	Term	36	27	11	4	8	6	7	73	14	131
2017	Casual	40	15	9	4	0	11	21	81	6	47
2017	Student	47	19	3	1	0	8	21	94	2	95
2014	Indeterminate (permanent)	30	32	16	8	6	5	4	67	15	3392
2014	Term	30	27	20	4	7	6	6	65	12	78
2014	Casual	41	23	3	0	3	26	3	91	4	34
2014	Student	55	22	7	2	0	9	5	89	3	42

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	28	37	15	10	6	3	1	68	17	3177
2018	Term	36	31	16	10	6	2	0	68	16	111
2018	Casual	41	20	9	10	4	13	3	72	17	73
2018	Student	45	25	13	7	1	7	2	78	9	88
2017	Indeterminate (permanent)	31	37	13	9	5	4	1	71	15	3297
2017	Term	39	30	10	8	7	5	1	74	16	130
2017	Casual	43	21	6	11	2	11	6	77	15	47
2017	Student	42	27	6	9	5	9	2	77	16	94
2014	Indeterminate (permanent)	34	38	12	8	4	4	1	75	12	3395
2014	Term	26	47	14	6	2	3	1	76	9	78
2014	Casual	39	33	6	9	9	0	3	75	19	33
2014	Student	36	31	9	2	5	7	9	81	8	42
2011	Indeterminate (permanent)	30	32	15	10	6	5	1	67	17	3748
2011	Term	34	32	13	13	3	5	0	69	17	128
2011	Casual	62	0	7	7	0	16	8	81	9	13
2011	Student	34	33	11	15	0	6	0	72	16	18
2008	Indeterminate (permanent)	26	33	15	12	7	5	2	63	21	3360
2008	Term	33	24	11	11	10	7	4	65	23	105
2008	Casual	38	41	3	3	7	3	4	85	11	29
2008	Student	28	20	18	14	8	10	2	55	25	45

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	29	38	20	7	4	2	0	69	11	3171
2018	Term	40	32	16	7	2	3	0	74	9	108
2018	Casual	44	27	12	6	0	7	3	80	6	73
2018	Student	55	30	7	2	2	3	0	88	5	89

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	15	23	21	14	14	11	3	44	32	3178
2018	Term	21	22	21	12	3	17	3	54	19	111
2018	Casual	30	17	14	5	1	23	10	70	9	73
2018	Student	38	23	14	3	3	13	7	75	8	88
2017	Indeterminate (permanent)	15	21	19	14	16	12	4	42	35	3298
2017	Term	25	22	19	8	9	15	2	56	20	130
2017	Casual	28	13	7	4	2	32	15	76	12	47
2017	Student	32	23	7	3	3	19	13	80	9	94
2014	Indeterminate (permanent)	14	21	19	15	15	12	3	41	36	3396
2014	Term	15	16	20	9	14	15	9	42	31	78
2014	Casual	17	27	15	3	9	17	12	62	17	34
2014	Student	24	22	12	0	7	29	7	71	11	42
2011	Indeterminate (permanent)	12	19	20	15	15	16	4	39	37	3754
2011	Term	20	27	15	7	12	15	4	59	23	128
2011	Casual	16	14	16	15	0	23	16	50	25	13
2011	Student	6	22	21	6	6	28	11	46	19	18

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	13	87	3184
2018	Term	9	91	108
2018	Casual	8	92	73
2018	Student	7	93	89

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	50	405

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	65	405

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	8	405
2018	Term	0	10

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Term	0	10

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	5	405
2018	Term	0	10

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	6	405
2018	Term	0	10

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	3	405
2018	Term	0	10

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	39	405

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	35	405
2018	Term	51	10

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	46	405

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	38	405

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	28	405

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	50	405

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	29	405

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	Term	0	10

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	6	405

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	10	405
2018	Term	0	10

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	43	405

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	24	405

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	15	405

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	52	406

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	22	406

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	406
2018	Term	0	10

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	12	406

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	8	406
2018	Term	0	10

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	406
2018	Term	0	10

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	13	406

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	12	406

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	27	406

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	8	390
2018	Term	0	10

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	20	390

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	6	390
2018	Term	0	10

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	390
2018	Term	0	10

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	390
2018	Term	0	10

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	390

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	390

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	390

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	14	390

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	33	390

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	390

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	49	390
2018	Term	50	10

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Term	0	10

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	54	390

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	5	390
2018	Term	0	10

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	15	390

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	15	16	21	6	6	30	7	48	18	3177
2018	Term	24	14	20	3	4	28	8	59	10	112
2018	Casual	31	9	14	1	2	28	14	70	5	73
2018	Student	30	13	12	3	2	25	13	71	9	89
2017	Indeterminate (permanent)	15	16	17	6	7	31	9	50	21	3303
2017	Term	20	15	18	1	4	34	8	60	8	131
2017	Casual	13	11	8	2	0	47	19	69	6	47
2017	Student	17	17	8	1	3	33	20	73	9	95
2014	Indeterminate (permanent)	16	16	19	5	5	32	8	53	16	3397
2014	Term	11	18	19	3	0	31	19	58	5	78
2014	Casual	15	15	6	6	0	47	11	71	15	34
2014	Student	19	5	7	5	0	45	19	67	14	42

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	29	31	18	6	5	10	1	68	12	3178
2018	Term	36	25	21	1	4	9	3	70	6	112
2018	Casual	44	25	12	3	0	11	4	82	3	73
2018	Student	53	16	10	1	1	18	1	85	3	89
2017	Indeterminate (permanent)	26	29	18	6	5	14	1	65	13	3301
2017	Term	39	29	12	2	2	16	0	81	5	130
2017	Casual	34	19	13	0	0	32	2	80	0	47
2017	Student	35	27	9	3	1	16	9	83	6	95
2014	Indeterminate (permanent)	28	30	19	5	4	14	1	68	10	3396
2014	Term	22	34	17	1	0	22	4	75	2	78
2014	Casual	26	24	9	3	0	35	3	81	5	34
2014	Student	36	21	5	7	0	29	2	83	10	42
2011	Indeterminate (permanent)	27	33	19	5	4	11	0	68	10	3748
2011	Term	40	26	17	5	1	10	2	74	6	128
2011	Casual	47	15	0	0	0	30	7	100	0	13
2011	Student	23	38	22	6	0	11	0	69	6	18

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	7	93	3179
2018	Term	4	96	110

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	30	232

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	84	232

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	232

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	6	232

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	232

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	5	232

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	24	232

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	20	232

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	13	232

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	232

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	35	232

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	27	232

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	232

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	232

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	14	232

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	12	232

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	232

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	19	232

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	29	232

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	13	232

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	232

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	8	232

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	5	232

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	3	232

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	6	232

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	232

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	54	232

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	223

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	20	223

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	223

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	2	223

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	2	223

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	223

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	223

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	12	223

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	14	223

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	28	223

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	8	223

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	45	223

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	60	223

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	5	223

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	13	223

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	17	15	20	3	3	35	7	54	11	3167
2018	Term	24	17	18	2	3	29	8	64	8	112
2018	Casual	31	11	8	3	0	35	12	79	6	73
2018	Student	38	6	10	0	0	32	15	81	0	88
2017	Indeterminate (permanent)	15	15	18	3	3	38	9	56	11	3300
2017	Term	23	13	16	0	3	39	5	65	5	130
2017	Casual	22	11	6	0	0	48	13	83	0	46
2017	Student	26	12	4	4	0	37	17	82	9	95
2014	Indeterminate (permanent)	15	15	18	2	2	39	8	57	8	3394
2014	Term	18	17	23	0	1	32	10	59	2	78
2014	Casual	15	12	6	0	0	50	17	82	0	34
2014	Student	27	3	5	2	0	40	23	81	6	42

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	31	31	18	3	3	12	1	71	7	3167
2018	Term	38	26	19	2	3	10	1	72	6	112
2018	Casual	48	19	11	3	0	13	6	83	3	73
2018	Student	57	15	11	0	0	15	2	86	0	88
2017	Indeterminate (permanent)	29	29	18	3	3	16	2	71	7	3293
2017	Term	42	25	15	0	4	14	1	78	4	130
2017	Casual	45	19	4	0	0	25	6	94	0	47
2017	Student	43	21	6	3	0	20	6	88	4	95
2014	Indeterminate (permanent)	29	29	17	2	2	19	2	73	6	3393
2014	Term	29	28	22	0	1	18	2	71	2	78
2014	Casual	29	17	9	3	0	35	6	80	5	34
2014	Student	43	12	9	2	0	23	9	83	3	42
2011	Indeterminate (permanent)	31	32	17	3	2	14	0	74	6	3748
2011	Term	45	24	14	2	2	13	0	79	5	128
2011	Casual	39	23	7	0	0	31	0	90	0	13
2011	Student	29	33	27	6	0	5	0	65	6	18

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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	59	23	9	4	4	1	0	83	8	3151
2018	Term	59	24	8	4	1	5	0	87	5	108
2018	Casual	66	17	9	0	0	4	3	90	0	72
2018	Student	73	20	6	0	1	0	0	93	1	89
2017	Indeterminate (permanent)	57	24	8	4	4	1	0	83	9	3299
2017	Term	71	19	3	2	2	2	0	92	5	131
2017	Casual	78	15	2	2	0	2	0	95	2	46
2017	Student	73	17	3	3	1	2	0	93	4	95

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	40	38	12	5	3	2	0	80	7	3175
2018	Term	39	40	14	3	4	1	0	79	6	112
2018	Casual	40	39	7	1	3	8	2	88	5	72
2018	Student	51	24	9	5	1	10	0	84	6	88
2017	Indeterminate (permanent)	29	41	15	6	5	4	0	73	11	3294
2017	Term	32	35	18	6	1	7	0	73	8	130
2017	Casual	30	38	8	4	0	19	0	85	5	47
2017	Student	21	51	10	6	1	9	1	81	8	95

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	27	36	16	11	7	2	0	65	19	3182
2018	Term	35	36	17	6	5	1	0	71	12	112
2018	Casual	46	29	12	4	4	4	2	79	9	73
2018	Student	53	25	15	2	2	2	0	80	5	88
2017	Indeterminate (permanent)	21	39	18	11	9	2	0	61	20	3293
2017	Term	39	35	9	9	5	4	0	77	14	130
2017	Casual	36	40	7	4	0	13	0	88	5	47
2017	Student	34	44	11	5	1	4	0	82	7	95

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	24	26	22	13	13	0	2	51	27	3167
2018	Term	28	26	23	9	11	0	3	55	21	111
2018	Casual	33	21	17	14	10	6	0	57	25	73
2018	Student	40	21	17	9	8	1	3	65	18	89
2017	Indeterminate (permanent)	24	23	20	15	16	0	2	48	32	3292
2017	Term	19	23	19	18	18	1	2	43	37	131
2017	Casual	22	15	32	5	24	0	2	38	29	46
2017	Student	25	28	24	11	9	0	2	54	21	95

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	15	26	29	17	12	0	1	42	28	3179
2018	Term	21	30	28	13	6	0	3	53	19	112
2018	Casual	46	28	19	1	0	1	5	79	1	73
2018	Student	39	35	16	4	4	0	1	75	9	89
2017	Indeterminate (permanent)	16	28	28	16	11	0	1	44	27	3297
2017	Term	32	29	21	10	5	1	2	63	16	131
2017	Casual	42	34	13	6	0	0	4	80	7	47
2017	Student	55	23	15	4	1	0	2	80	5	95

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	20	30	26	14	9	0	1	51	23	3173
2018	Term	36	23	16	16	5	1	3	61	22	109
2018	Casual	57	21	8	3	1	4	6	87	4	72
2018	Student	58	27	7	2	2	0	3	88	5	89
2017	Indeterminate (permanent)	21	31	24	13	9	0	2	54	22	3286
2017	Term	42	26	12	8	8	1	5	71	16	131
2017	Casual	50	30	4	9	2	0	4	85	11	47
2017	Student	64	19	7	5	1	0	3	86	6	95

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	19	25	24	17	13	1	2	45	30	3171
2018	Term	25	27	22	16	7	1	3	53	24	112
2018	Casual	57	16	12	4	1	4	5	81	6	73
2018	Student	51	22	13	3	8	0	2	75	11	89
2017	Indeterminate (permanent)	21	24	23	16	12	1	2	47	29	3299
2017	Term	31	24	23	7	11	0	4	58	18	130
2017	Casual	51	17	15	6	2	0	9	75	9	47
2017	Student	50	29	9	7	1	1	3	83	8	95

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	43	23	15	7	4	1	6	72	12	3158
2018	Term	54	21	8	5	3	3	7	83	9	111
2018	Casual	66	13	4	0	0	3	15	95	0	72
2018	Student	74	13	5	0	3	0	6	92	4	88
2017	Indeterminate (permanent)	41	24	15	6	4	1	9	72	11	3300
2017	Term	57	17	10	2	1	2	10	85	4	131
2017	Casual	46	21	2	2	2	0	26	91	6	47
2017	Student	65	17	3	4	2	1	7	90	7	95

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	30	28	22	11	9	0	1	58	20	3174
2018	Term	39	22	16	10	9	2	3	64	20	111
2018	Casual	60	21	11	3	0	3	3	85	3	73
2018	Student	51	21	17	3	7	0	1	73	10	89
2017	Indeterminate (permanent)	30	30	20	11	7	0	1	60	19	3288
2017	Term	43	26	19	8	4	0	0	69	12	131
2017	Casual	42	32	12	2	4	0	7	80	7	47
2017	Student	50	22	11	12	2	0	2	74	15	95

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	24	34	23	11	5	1	1	60	17	3163
2018	Term	32	28	24	8	1	2	5	65	9	110
2018	Casual	44	31	13	4	1	1	6	81	6	73
2018	Student	56	20	15	5	1	1	2	79	6	88
2017	Indeterminate (permanent)	27	32	22	11	6	1	2	60	17	3289
2017	Term	39	32	14	7	4	2	2	73	12	131
2017	Casual	46	28	15	0	2	2	7	81	2	47
2017	Student	52	26	15	5	0	0	2	80	5	95

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	21	32	25	13	7	1	1	54	21	3161
2018	Term	27	35	18	12	5	0	2	64	18	111
2018	Casual	46	27	15	1	1	1	8	81	3	73
2018	Student	47	23	18	3	5	2	2	73	8	88
2017	Indeterminate (permanent)	22	32	23	14	7	0	2	55	22	3287
2017	Term	40	28	20	5	4	0	3	70	9	131
2017	Casual	42	32	11	2	4	0	9	81	7	47
2017	Student	48	26	16	7	0	0	2	76	7	95

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	28	31	21	12	7	0	1	60	19	3161
2018	Term	29	38	19	4	6	0	4	70	11	110
2018	Casual	38	33	17	4	1	1	5	76	6	73
2018	Student	39	22	24	8	5	1	2	62	13	88
2017	Indeterminate (permanent)	29	31	20	11	7	0	2	61	19	3292
2017	Term	41	23	22	5	5	0	3	67	10	131
2017	Casual	48	30	4	4	6	0	7	84	11	47
2017	Student	33	26	27	8	3	0	3	61	12	95

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	28	32	23	11	5	0	1	61	16	3144
2018	Term	38	26	21	7	5	0	3	66	12	109
2018	Casual	59	23	7	6	0	1	3	86	7	71
2018	Student	38	36	11	3	6	3	2	78	10	88
2017	Indeterminate (permanent)	30	33	19	9	6	1	2	65	15	3282
2017	Term	43	31	14	5	5	0	3	77	9	131
2017	Casual	43	26	17	7	0	0	7	75	7	46
2017	Student	51	22	18	4	1	1	3	76	5	95

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	53	22	12	6	4	0	3	78	10	3151
2018	Term	57	21	11	4	3	1	4	81	7	110
2018	Casual	65	18	4	3	1	1	7	91	5	72
2018	Student	70	11	10	2	1	1	3	86	4	88
2017	Indeterminate (permanent)	57	21	12	5	3	0	2	80	8	3296
2017	Term	59	19	12	6	2	0	2	80	8	131
2017	Casual	61	19	9	2	0	2	7	88	2	46
2017	Student	75	14	4	4	1	0	2	91	5	95

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	71	14	6	2	2	1	5	90	4	3153
2018	Term	66	12	8	6	0	1	7	85	6	110
2018	Casual	72	7	7	1	3	1	9	88	5	73
2018	Student	80	8	1	1	2	1	7	95	4	88

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	69	12	6	3	4	1	4	86	8	3158
2018	Term	62	15	10	2	4	3	6	84	6	110
2018	Casual	80	5	4	3	0	1	6	92	3	73
2018	Student	82	7	5	1	1	1	3	93	2	88
2017	Indeterminate (permanent)	71	12	6	4	3	1	4	86	8	3300
2017	Term	73	9	4	5	3	1	5	86	9	131
2017	Casual	80	7	0	2	2	2	7	95	5	46
2017	Student	90	3	2	0	3	0	2	95	3	95

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	55	26	11	4	3	0	1	82	7	3163
2018	Term	54	23	13	1	5	1	4	81	6	110
2018	Casual	77	9	4	3	0	1	6	93	3	73
2018	Student	81	13	3	1	0	0	2	95	1	88
2017	Indeterminate (permanent)	56	26	9	4	2	0	3	85	6	3295
2017	Term	61	23	8	5	2	2	1	86	6	130
2017	Casual	70	13	4	0	2	2	9	93	2	47
2017	Student	83	9	3	1	2	0	2	94	3	95

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	54	21	11	6	6	0	2	77	12	3147
2018	Term	52	25	9	4	5	2	4	82	9	110
2018	Casual	75	9	7	1	1	1	6	90	3	73
2018	Student	84	10	2	1	0	0	2	97	1	88
2017	Indeterminate (permanent)	57	19	9	7	5	0	2	79	12	3292
2017	Term	68	10	9	8	1	2	2	81	9	131
2017	Casual	70	13	0	6	0	2	9	93	7	47
2017	Student	79	10	4	1	3	1	2	92	4	95

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	51	15	5	2	1	0	26	89	4	3135
2018	Term	59	6	2	1	0	1	32	96	1	108
2018	Casual	64	1	2	0	0	3	30	98	0	73
2018	Student	76	0	1	0	0	0	23	99	0	88
2017	Indeterminate (permanent)	52	14	5	2	1	0	26	89	4	3289
2017	Term	62	9	3	0	0	1	25	96	0	131
2017	Casual	67	8	2	0	0	2	20	97	0	47
2017	Student	79	2	2	2	0	0	15	95	2	95

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	63	20	8	2	1	0	5	88	3	3147
2018	Term	68	12	6	1	1	1	11	91	2	110
2018	Casual	71	18	3	0	0	1	8	97	0	73
2018	Student	87	1	2	1	1	0	7	95	2	87
2017	Indeterminate (permanent)	64	19	7	2	1	0	7	90	3	3282
2017	Term	71	13	9	1	0	2	4	90	1	131
2017	Casual	77	7	0	0	0	2	14	100	0	45
2017	Student	84	6	5	0	0	0	5	95	0	95

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	75	14	4	2	1	0	4	92	3	3166
2018	Term	27	19	19	11	18	0	5	48	31	111
2018	Casual	42	13	15	10	12	0	8	60	24	73
2018	Student	59	17	13	5	3	1	2	79	8	87
2017	Indeterminate (permanent)	71	15	5	2	2	1	5	91	4	3297
2017	Term	31	18	16	16	15	0	4	51	32	131
2017	Casual	39	10	15	2	27	2	4	53	32	47
2017	Student	58	19	9	10	2	0	2	79	13	95

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	48	27	15	4	2	0	3	77	7	3161
2018	Term	45	20	15	6	4	0	10	72	11	111
2018	Casual	58	17	15	1	0	1	8	82	1	73
2018	Student	50	25	14	5	5	0	2	77	9	88
2017	Indeterminate (permanent)	50	27	13	4	2	0	3	80	6	3290
2017	Term	51	27	16	2	2	0	2	79	5	130
2017	Casual	57	19	8	4	0	2	9	86	5	47
2017	Student	59	25	10	5	0	0	1	84	5	94

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	13	32	36	14	5	0	0	46	19	3183
2018	Term	13	38	33	15	1	0	0	51	16	112
2018	Casual	38	43	15	4	0	0	0	81	4	73
2018	Student	29	45	18	7	1	0	0	74	8	89
2017	Indeterminate (permanent)	11	31	36	15	6	0	0	43	21	3297
2017	Term	22	37	26	10	3	1	2	60	13	131
2017	Casual	31	50	15	4	0	0	0	81	4	46
2017	Student	26	55	17	2	0	0	0	81	2	95

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	9	20	37	24	11	0	34	28	3144
2018	Term	9	18	34	25	14	0	39	27	111
2018	Casual	0	14	23	32	29	2	62	14	72
2018	Student	7	4	28	37	24	0	61	11	89
2017	Indeterminate (permanent)	8	19	38	24	10	1	34	27	3296
2017	Term	5	11	31	28	22	2	51	17	131
2017	Casual	4	11	20	37	26	2	64	15	46
2017	Student	2	12	21	32	32	1	64	14	95

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	32	26	19	11	9	2	1	33	67	3180
2018	Term	29	28	19	8	10	2	4	31	69	112
2018	Casual	37	24	18	8	7	5	0	39	61	73
2018	Student	41	22	17	10	6	2	2	43	57	88
2017	Indeterminate (permanent)	31	24	19	12	11	3	1	32	68	3301
2017	Term	19	19	23	14	18	4	2	21	79	131
2017	Casual	17	13	28	6	19	6	11	20	80	47
2017	Student	33	21	16	14	8	4	3	36	64	95

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	19	2074
2018	Term	30	75
2018	Casual	48	42
2018	Student	31	48
2017	Indeterminate (permanent)	16	2156
2017	Term	45	97
2017	Casual	48	31
2017	Student	48	57

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	34	2074
2018	Term	37	75
2018	Casual	31	42
2018	Student	40	48
2017	Indeterminate (permanent)	35	2156
2017	Term	34	97
2017	Casual	55	31
2017	Student	71	57

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	18	2074
2018	Term	18	75
2018	Casual	30	42
2018	Student	35	48
2017	Indeterminate (permanent)	14	2156
2017	Term	19	97
2017	Casual	28	31
2017	Student	29	57

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	37	2074
2018	Term	14	75
2018	Casual	7	42
2018	Student	2	48
2017	Indeterminate (permanent)	42	2156
2017	Term	13	97
2017	Casual	13	31
2017	Student	5	57

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	8	2074
2018	Term	0	75
2018	Casual	2	42
2018	Student	0	48
2017	Indeterminate (permanent)	8	2156
2017	Term	3	97
2017	Casual	0	31
2017	Student	2	57

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	29	2074
2018	Term	22	75
2018	Casual	7	42
2018	Student	10	48

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	35	2074
2018	Term	40	75
2018	Casual	29	42
2018	Student	38	48
2017	Indeterminate (permanent)	44	2156
2017	Term	33	97
2017	Casual	36	31
2017	Student	29	57

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Indeterminate (permanent)	5	44	20	12	4	16	2002
2018	Term	9	53	18	8	3	9	67
2018	Casual	10	69	7	3	0	10	38
2018	Student	11	67	13	4	0	4	45
2017	Indeterminate (permanent)	6	48	21	9	4	12	2112
2017	Term	3	54	16	10	2	15	97
2017	Casual	3	40	19	20	4	13	30
2017	Student	4	72	8	7	4	5	57

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	39	61	2063
2018	Term	47	53	75
2018	Casual	52	48	42
2018	Student	47	53	47

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	39	17	15	10	11	1	8	61	22	3179
2018	Term	45	16	8	3	6	4	18	77	12	112
2018	Casual	41	17	8	4	4	4	22	79	10	73
2018	Student	56	10	9	0	3	1	20	84	4	88

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	13	23	18	16	20	3	7	39	40	2067
2018	Term	23	26	16	12	18	2	3	51	32	74
2018	Casual	33	22	14	9	9	3	9	62	21	42
2018	Student	31	27	21	2	6	4	8	67	10	48
2017	Indeterminate (permanent)	11	21	16	16	22	2	10	37	44	2161
2017	Term	21	28	15	11	19	2	4	52	32	98
2017	Casual	29	3	16	23	19	0	9	36	46	31
2017	Student	22	31	14	14	14	0	4	55	30	57

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	4	13	15	19	41	3	6	18	66	2073
2018	Term	9	18	19	20	26	2	5	29	50	74
2018	Casual	15	19	19	16	12	8	11	43	34	42
2018	Student	17	23	15	13	17	8	8	48	35	48
2017	Indeterminate (permanent)	3	9	12	18	49	3	7	13	74	2159
2017	Term	4	14	17	15	42	4	3	20	61	98
2017	Casual	10	0	16	16	45	3	10	11	70	31
2017	Student	7	22	25	13	22	0	11	33	39	57

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for Innovation, Science and Economic Development Canada by Question 77. What is your current employee status?

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored