2018 Public Service Employee Survey Results by Theme for Innovation, Science and Economic Development Canada by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 39 11 7 2 0 0 80 9 857
2018 Non-supervisor 30 41 14 9 6 0 0 72 14 2572
2017 Supervisor 40 43 9 6 2 0 0 83 8 876
2017 Non-supervisor 29 43 13 9 5 0 0 72 15 2700
2014 Supervisor 35 46 11 6 3 0 0 80 9 852
2014 Non-supervisor 26 44 14 10 6 0 0 70 16 2722
2011 Supervisor 38 40 12 7 3 0 0 78 10 988
2011 Non-supervisor 30 41 15 9 6 0 0 71 15 2939
2008 Supervisor 39 43 8 6 3 0 0 82 10 858
2008 Non-supervisor 29 43 13 9 6 0 0 72 15 2669

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 34 11 8 6 0 0 75 13 857
2018 Non-supervisor 32 37 13 10 8 0 0 69 18 2575
2017 Supervisor 38 36 10 9 6 0 0 75 15 875
2017 Non-supervisor 29 37 15 10 8 0 0 66 19 2699

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 33 8 3 1 0 0 88 4 853
2018 Non-supervisor 43 36 13 5 3 0 0 80 8 2560
2017 Supervisor 56 33 8 2 1 0 0 89 3 877
2017 Non-supervisor 44 37 12 4 2 0 0 81 7 2689
2014 Supervisor 60 31 6 2 0 0 0 92 2 852
2014 Non-supervisor 52 32 10 4 2 0 0 84 6 2717
2011 Supervisor 59 31 6 2 1 0 0 90 4 991
2011 Non-supervisor 50 36 9 3 1 0 0 86 4 2944

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 36 11 5 2 0 0 82 7 863
2018 Non-supervisor 37 38 14 7 4 0 0 75 11 2579
2017 Supervisor 45 39 9 5 2 0 0 84 7 877
2017 Non-supervisor 37 39 12 7 4 0 0 77 11 2692
2014 Supervisor 42 42 10 5 2 0 0 84 6 852
2014 Non-supervisor 35 40 12 7 4 0 0 76 11 2722
2011 Supervisor 42 42 9 5 2 0 0 85 7 990
2011 Non-supervisor 36 44 11 6 3 0 0 80 9 2942
2008 Supervisor 43 45 6 5 2 0 0 87 7 859
2008 Non-supervisor 38 42 10 7 3 0 0 80 10 2682

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 32 16 5 2 0 0 77 7 860
2018 Non-supervisor 39 32 16 7 5 1 0 72 12 2563
2017 Supervisor 44 32 15 6 3 1 0 76 9 873
2017 Non-supervisor 38 32 16 7 6 1 0 70 13 2691
2014 Supervisor 39 37 14 6 3 0 0 76 9 847
2014 Non-supervisor 32 37 16 9 6 1 0 69 14 2715
2011 Supervisor 31 35 19 8 5 1 0 67 13 988
2011 Non-supervisor 30 35 20 9 5 1 0 66 14 2938

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 34 15 6 2 0 0 77 8 860
2018 Non-supervisor 37 34 15 8 5 0 0 72 13 2551
2017 Supervisor 42 35 13 6 3 0 0 78 9 873
2017 Non-supervisor 36 35 15 8 5 0 0 72 13 2697
2014 Supervisor 37 39 14 7 3 0 0 77 10 847
2014 Non-supervisor 32 38 16 9 5 1 0 70 14 2713
2011 Supervisor 31 39 16 9 5 0 0 70 14 988
2011 Non-supervisor 28 39 18 10 5 0 0 68 14 2935
2008 Supervisor 31 41 15 10 4 0 0 72 14 859
2008 Non-supervisor 28 40 15 10 6 1 0 69 16 2682

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 25 20 10 5 2 0 64 16 863
2018 Non-supervisor 32 25 19 11 9 3 1 59 21 2570
2017 Supervisor 38 25 19 9 5 3 0 65 15 876
2017 Non-supervisor 31 26 19 11 9 4 1 59 21 2696
2014 Supervisor 36 27 18 10 5 3 0 66 15 846
2014 Non-supervisor 28 26 20 12 9 4 1 57 22 2714
2011 Supervisor 30 27 20 10 8 4 0 60 19 990
2011 Non-supervisor 29 26 19 11 9 5 1 58 22 2933
2008 Supervisor 29 30 18 12 7 3 1 61 20 857
2008 Non-supervisor 26 28 18 13 10 5 1 57 24 2681
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 27 10 5 3 1 0 81 9 862
2018 Non-supervisor 51 27 10 6 3 1 1 80 9 2552
2017 Supervisor 51 29 10 5 3 1 1 82 8 876
2017 Non-supervisor 50 29 10 5 4 2 1 81 9 2698
2014 Supervisor 50 29 10 6 3 2 0 80 10 852
2014 Non-supervisor 46 31 12 5 4 2 1 79 9 2721
2011 Supervisor 43 32 10 8 4 2 0 77 12 987
2011 Non-supervisor 45 31 11 6 4 2 1 78 11 2943
2008 Supervisor 40 34 12 8 5 1 0 75 13 859
2008 Non-supervisor 38 32 12 7 7 3 1 73 14 2681

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 34 8 6 3 0 0 83 9 860
2018 Non-supervisor 47 31 10 7 4 1 0 79 12 2554
2017 Supervisor 51 32 7 6 3 0 0 83 9 875
2017 Non-supervisor 47 31 10 7 4 1 0 79 11 2694
2014 Supervisor 47 35 7 7 3 0 0 82 10 851
2014 Non-supervisor 43 34 10 7 5 1 0 78 13 2720
2011 Supervisor 42 36 10 7 5 0 0 77 13 986
2011 Non-supervisor 41 34 11 9 5 1 0 75 14 2941
2008 Supervisor 38 37 11 9 5 1 0 75 14 859
2008 Non-supervisor 35 34 12 10 8 1 0 70 18 2680

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 29 9 6 3 0 0 82 9 861
2018 Non-supervisor 53 26 10 6 5 1 0 80 11 2561
2017 Supervisor 57 24 10 5 4 0 0 81 9 874
2017 Non-supervisor 53 27 9 5 5 0 0 81 10 2694
2014 Supervisor 52 31 8 5 4 0 0 83 9 851
2014 Non-supervisor 51 29 9 6 4 0 0 80 11 2722

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 32 15 11 5 3 0 69 16 865
2018 Non-supervisor 31 30 16 7 7 8 0 67 16 2581
2017 Supervisor 33 33 16 8 7 3 0 68 16 876
2017 Non-supervisor 29 31 16 7 7 10 0 67 16 2698
2014 Supervisor 31 39 13 7 5 4 0 74 12 850
2014 Non-supervisor 25 33 16 8 6 11 0 66 16 2716
2011 Supervisor 27 33 19 11 5 5 0 63 17 990
2011 Non-supervisor 21 30 21 9 7 11 1 58 18 2946

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 33 16 13 7 1 0 64 19 864
2018 Non-supervisor 28 32 17 11 10 3 0 61 21 2578
2017 Supervisor 30 35 17 10 7 1 0 66 17 874
2017 Non-supervisor 26 31 20 10 9 3 0 59 20 2698
2014 Supervisor 29 39 15 11 5 1 0 69 16 850
2014 Non-supervisor 22 34 19 13 8 4 0 58 22 2716
2011 Supervisor 19 35 20 13 11 2 0 56 24 989
2011 Non-supervisor 19 32 22 13 11 4 0 53 25 2930
2008 Supervisor 19 39 18 14 9 1 0 59 23 859
2008 Non-supervisor 19 33 19 14 11 3 0 54 26 2678

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 34 19 17 7 2 0 55 25 861
2018 Non-supervisor 20 29 20 13 11 6 0 53 26 2579
2017 Supervisor 19 36 21 15 8 2 0 56 23 874
2017 Non-supervisor 19 28 20 14 10 8 0 52 26 2694
2014 Supervisor 19 40 17 15 7 2 0 60 23 850
2014 Non-supervisor 15 30 22 16 9 7 0 49 27 2714
2011 Supervisor 12 33 21 20 10 3 0 47 31 989
2011 Non-supervisor 12 31 23 17 9 8 0 47 29 2944
2008 Supervisor 8 37 20 22 9 3 0 47 32 859
2008 Non-supervisor 10 30 23 18 11 8 0 44 32 2679

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 39 17 17 9 0 0 57 26 866
2018 Non-supervisor 18 31 19 16 13 3 0 50 30 2581
2017 Supervisor 19 39 16 16 9 1 0 58 25 873
2017 Non-supervisor 20 31 18 15 11 4 0 54 27 2695
2014 Supervisor 18 43 15 16 7 1 0 62 23 849
2014 Non-supervisor 15 36 20 15 10 4 0 53 27 2716
2011 Supervisor 11 36 19 20 11 2 0 49 32 988
2011 Non-supervisor 14 33 20 18 12 3 0 49 31 2942
2008 Supervisor 11 38 18 23 9 1 0 50 31 857
2008 Non-supervisor 15 34 17 19 12 3 0 50 32 2682
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 36 14 11 6 0 0 70 17 861
2018 Non-supervisor 31 32 17 10 9 0 0 64 20 2572
2017 Supervisor 32 38 14 11 6 0 0 70 17 876
2017 Non-supervisor 27 37 16 12 8 0 0 64 20 2697
2014 Supervisor 27 41 14 11 6 0 0 68 18 851
2014 Non-supervisor 23 35 18 15 9 0 0 58 24 2718
2011 Supervisor 24 40 16 13 7 0 0 64 20 990
2011 Non-supervisor 22 39 17 13 9 0 0 61 22 2940

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 41 13 9 4 0 0 74 13 863
2018 Non-supervisor 34 39 12 10 5 0 0 73 15 2579
2017 Supervisor 34 43 10 9 3 0 0 78 12 876
2017 Non-supervisor 32 40 13 10 5 0 0 72 15 2697

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 36 18 15 8 5 1 56 25 857
2018 Non-supervisor 14 20 20 13 11 19 3 43 32 2565
2017 Supervisor 18 34 18 14 7 6 3 57 24 874
2017 Non-supervisor 13 18 19 13 10 23 4 43 32 2695
2014 Supervisor 16 35 19 17 8 4 1 54 26 851
2014 Non-supervisor 12 18 21 15 12 19 3 39 35 2717

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 35 11 7 4 0 0 78 11 861
2018 Non-supervisor 44 32 10 7 4 1 1 78 12 2563
2017 Supervisor 41 36 12 6 5 0 0 77 11 875
2017 Non-supervisor 42 35 12 7 4 0 1 77 11 2702
2014 Supervisor 37 40 10 9 4 0 0 77 13 852
2014 Non-supervisor 39 37 12 6 5 1 0 77 11 2723
2011 Supervisor 34 38 12 10 5 0 0 73 15 989
2011 Non-supervisor 37 37 12 8 5 0 0 74 13 2941
2008 Supervisor 29 39 12 11 7 0 1 69 19 859
2008 Non-supervisor 32 35 14 11 8 1 1 67 19 2682

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 35 17 7 4 3 6 69 12 866
2017 Supervisor 28 36 13 9 4 3 7 71 14 876
2014 Supervisor 30 35 14 7 5 3 6 71 13 851

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 47 10 7 3 0 0 81 9 864
2018 Non-supervisor 30 43 11 11 5 0 1 73 16 2577
2017 Supervisor 38 38 11 9 4 0 0 76 12 877
2017 Non-supervisor 32 39 11 12 6 0 1 71 18 2702
2014 Supervisor 40 39 10 9 2 0 0 79 11 851
2014 Non-supervisor 31 39 12 11 6 0 1 71 17 2722
2011 Supervisor 36 40 13 7 3 0 1 77 10 987
2011 Non-supervisor 30 41 13 9 4 0 1 73 14 2943
2008 Supervisor 34 41 14 8 2 0 1 76 10 860
2008 Non-supervisor 29 43 12 10 4 0 1 74 14 2678

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 36 7 4 1 0 0 87 6 864
2018 Non-supervisor 34 39 14 8 4 0 0 74 13 2573
2017 Supervisor 48 39 8 3 2 0 0 87 5 874
2017 Non-supervisor 35 40 13 7 5 0 0 75 12 2702
2014 Supervisor 43 41 10 4 2 0 0 84 6 851
2014 Non-supervisor 34 39 13 8 5 0 0 74 13 2722
2011 Supervisor 48 37 9 5 2 0 0 85 7 988
2011 Non-supervisor 39 36 13 7 4 0 0 75 11 2935
2008 Supervisor 44 40 8 6 1 0 0 85 7 859
2008 Non-supervisor 32 42 13 8 4 0 0 75 12 2680

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 37 4 3 1 0 0 91 5 860
2018 Non-supervisor 41 40 9 7 4 0 0 80 11 2550
2017 Supervisor 57 34 4 4 1 0 0 91 5 873
2017 Non-supervisor 41 39 10 6 4 0 0 80 10 2699
2014 Supervisor 52 37 6 4 1 0 0 89 5 850
2014 Non-supervisor 40 38 10 7 4 0 0 78 11 2716
2011 Supervisor 54 36 5 4 1 0 0 90 5 987
2011 Non-supervisor 41 39 9 6 3 0 0 81 10 2940
2008 Supervisor 53 38 6 2 1 0 0 91 3 860
2008 Non-supervisor 39 42 8 6 4 0 0 81 10 2683

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 39 15 12 5 1 0 68 17 858
2018 Non-supervisor 24 32 18 13 10 3 0 57 24 2571
2017 Supervisor 34 38 14 9 5 1 0 72 14 875
2017 Non-supervisor 27 33 16 11 9 3 1 63 21 2694
2014 Supervisor 29 41 13 11 4 1 0 71 15 849
2014 Non-supervisor 22 33 18 14 10 3 1 57 25 2713
2011 Supervisor 27 37 16 12 6 1 0 65 19 989
2011 Non-supervisor 24 34 16 13 11 2 0 59 24 2943
2008 Supervisor 22 42 18 12 5 1 0 65 17 857
2008 Non-supervisor 20 36 18 13 10 2 0 58 24 2681

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 32 13 13 12 1 2 60 27 864
2018 Non-supervisor 20 26 16 16 19 2 1 48 36 2576
2017 Supervisor 27 32 12 13 12 2 2 62 25 872
2017 Non-supervisor 20 25 16 16 19 3 3 47 37 2698
2014 Supervisor 23 29 15 16 12 1 3 55 30 848
2014 Non-supervisor 14 22 17 18 25 3 2 38 45 2715
2011 Supervisor 17 30 17 15 18 1 3 49 34 989
2011 Non-supervisor 13 23 17 18 25 2 2 38 45 2937
2008 Supervisor 18 32 17 17 13 1 2 51 31 859
2008 Non-supervisor 15 27 15 18 20 2 1 44 40 2681

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 39 9 6 3 0 0 81 10 857
2018 Non-supervisor 27 38 14 12 8 0 1 66 20 2568
2017 Supervisor 43 37 9 7 3 0 0 81 10 875
2017 Non-supervisor 27 38 15 12 7 0 1 65 19 2688
2014 Supervisor 35 45 9 7 4 0 0 80 11 852
2014 Non-supervisor 20 40 15 14 9 0 0 61 24 2722
2011 Supervisor 40 40 8 7 4 0 0 80 11 991
2011 Non-supervisor 26 39 16 11 7 0 0 65 18 2942

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 33 11 9 4 0 0 76 13 858
2018 Non-supervisor 32 33 17 10 8 0 0 65 18 2561
2017 Supervisor 41 36 11 7 5 0 0 77 12 875
2017 Non-supervisor 31 34 16 10 8 0 0 65 19 2689
2014 Supervisor 37 37 11 9 5 0 0 74 15 852
2014 Non-supervisor 25 35 17 14 9 0 0 61 23 2720

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 35 14 9 4 0 0 73 13 857
2018 Non-supervisor 32 36 15 10 6 0 1 69 16 2570
2017 Supervisor 38 37 13 8 3 0 0 76 11 877
2017 Non-supervisor 33 37 14 8 6 0 1 71 14 2691
2014 Supervisor 34 40 12 9 4 0 0 75 13 851
2014 Non-supervisor 27 39 17 10 5 1 0 67 16 2721
2011 Supervisor 35 42 13 6 3 0 1 78 9 986
2011 Non-supervisor 35 41 14 6 3 1 1 77 10 2942

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 41 16 7 3 2 0 73 11 864
2018 Non-supervisor 20 34 22 10 8 5 1 58 19 2578
2017 Supervisor 28 41 18 7 4 2 0 70 12 872
2017 Non-supervisor 20 34 21 11 8 5 1 58 20 2697

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 35 7 10 3 0 0 79 14 862
2018 Non-supervisor 49 29 10 7 4 0 1 79 11 2572
2017 Supervisor 43 33 10 9 5 0 0 76 14 875
2017 Non-supervisor 49 30 9 6 5 1 0 80 11 2700
2014 Supervisor 40 35 10 9 5 0 1 76 14 851
2014 Non-supervisor 44 33 10 7 5 0 0 77 12 2721
2011 Supervisor 40 36 11 8 4 0 1 77 12 988
2011 Non-supervisor 46 35 9 6 3 0 1 82 9 2943

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 30 22 17 10 0 0 51 26 866
2018 Non-supervisor 44 32 15 6 3 0 0 77 9 2579
2017 Supervisor 19 34 25 14 7 0 1 54 21 877
2017 Non-supervisor 45 35 13 5 2 0 1 80 7 2702
2014 Supervisor 23 35 22 12 6 0 1 58 19 852
2014 Non-supervisor 41 37 15 4 2 0 0 78 6 2721
2011 Supervisor 21 37 21 13 8 0 0 58 21 988
2011 Non-supervisor 41 38 15 3 2 0 1 79 6 2939
2008 Supervisor 15 36 24 15 10 0 0 52 24 860
2008 Non-supervisor 32 39 18 7 3 0 0 71 10 2685

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 35 33 32 862
2018 Non-supervisor 27 37 36 2579
2017 Supervisor 32 37 32 876
2017 Non-supervisor 27 38 35 2701
2014 Supervisor 28 37 35 847
2014 Non-supervisor 27 40 34 2715
2011 Supervisor 34 37 29 991
2011 Non-supervisor 26 41 33 2946

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 15 28 46 3 0 7 303
2018 Non-supervisor 11 24 41 6 10 8 689
2017 Supervisor 19 26 41 5 0 8 279
2017 Non-supervisor 14 22 39 6 11 8 716
2014 Supervisor 23 28 36 7 9999 5 244
2014 Non-supervisor 18 23 38 9 9999 12 734
2011 Supervisor 24 24 40 7 9999 5 342
2011 Non-supervisor 17 24 41 8 9999 10 767
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 37 6 2 1 0 0 91 3 863
2018 Non-supervisor 43 41 9 4 2 0 0 84 7 2578
2017 Supervisor 48 40 7 3 1 0 0 88 5 873
2017 Non-supervisor 40 39 11 6 3 1 0 80 10 2694
2014 Supervisor 47 40 7 3 2 0 0 88 5 852
2014 Non-supervisor 35 43 12 6 3 1 0 78 9 2722
2011 Supervisor 44 40 8 4 2 1 0 85 6 991
2011 Non-supervisor 35 43 12 6 3 1 0 79 9 2939
2008 Supervisor 46 40 8 4 2 0 0 86 6 859
2008 Non-supervisor 38 39 12 6 4 1 0 78 10 2682

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 47 14 8 2 0 0 76 10 864
2018 Non-supervisor 26 43 17 9 4 1 0 69 14 2573
2017 Supervisor 29 44 15 9 3 0 0 73 12 875
2017 Non-supervisor 29 43 15 8 4 2 0 73 12 2699
2014 Supervisor 27 45 17 9 2 1 0 72 11 850
2014 Non-supervisor 24 43 18 9 4 2 0 69 13 2719
2011 Supervisor 20 43 18 14 5 1 0 63 19 987
2011 Non-supervisor 24 40 18 10 4 2 0 66 15 2938

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 25 44 16 4 0 0 20 36 861
2018 Non-supervisor 9 22 34 22 10 1 2 33 32 2577
2017 Supervisor 12 25 39 16 6 0 1 22 38 872
2017 Non-supervisor 9 20 35 20 11 1 4 33 30 2689
2014 Supervisor 9 29 39 16 5 0 1 21 39 851
2014 Non-supervisor 8 25 37 18 8 1 3 27 34 2718
2011 Supervisor 13 32 35 16 4 0 1 20 45 988
2011 Non-supervisor 9 24 34 21 9 1 3 31 34 2939
2008 Supervisor 10 34 37 15 3 0 0 19 44 858
2008 Non-supervisor 10 26 34 19 8 1 2 28 37 2679

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 18 32 31 11 0 1 42 25 856
2018 Non-supervisor 8 14 25 29 19 3 2 51 23 2571
2017 Supervisor 7 17 29 29 14 2 3 45 25 871
2017 Non-supervisor 8 14 23 26 20 4 5 51 23 2684
2014 Supervisor 6 19 28 31 14 1 2 46 25 851
2014 Non-supervisor 6 15 27 28 16 3 4 48 23 2713
2011 Supervisor 9 18 32 26 10 2 2 38 28 990
2011 Non-supervisor 7 14 26 28 17 3 4 49 23 2932
2008 Supervisor 10 25 29 25 9 1 1 35 35 857
2008 Non-supervisor 8 19 28 25 14 3 3 42 29 2674

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 26 36 16 5 0 1 21 43 859
2018 Non-supervisor 15 20 30 19 11 2 3 32 37 2577
2017 Supervisor 19 29 30 15 6 1 1 21 48 873
2017 Non-supervisor 15 21 28 17 11 2 5 31 39 2686
2014 Supervisor 23 29 29 13 5 0 1 18 53 850
2014 Non-supervisor 19 24 27 15 9 2 3 25 46 2713
2011 Supervisor 25 28 28 12 5 1 1 18 54 992
2011 Non-supervisor 16 23 27 17 11 2 4 30 41 2933
2008 Supervisor 24 29 30 11 4 0 1 16 54 858
2008 Non-supervisor 15 24 30 16 9 2 3 27 42 2674

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 22 39 21 5 0 0 27 34 856
2018 Non-supervisor 8 15 29 29 17 1 2 47 23 2565
2017 Supervisor 11 22 36 24 5 0 1 30 33 868
2017 Non-supervisor 8 12 29 28 19 2 3 49 21 2682
2014 Supervisor 11 22 40 20 6 0 0 27 34 850
2014 Non-supervisor 6 16 34 27 13 2 2 42 23 2710
2011 Supervisor 11 22 40 20 5 0 1 25 34 989
2011 Non-supervisor 7 14 31 29 14 1 3 46 22 2929
2008 Supervisor 13 27 39 17 3 0 0 20 41 856
2008 Non-supervisor 7 17 32 28 12 1 2 41 26 2672

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 29 30 15 4 1 0 19 50 858
2018 Non-supervisor 13 18 28 21 14 2 3 37 34 2581
2017 Supervisor 18 29 33 12 5 0 2 18 49 873
2017 Non-supervisor 12 18 25 21 17 2 5 40 32 2687
2014 Supervisor 21 30 30 13 6 0 0 19 50 849
2014 Non-supervisor 13 22 30 18 11 2 4 31 37 2714
2011 Supervisor 23 30 31 11 3 0 1 15 54 991
2011 Non-supervisor 11 21 30 20 12 1 5 34 34 2934
2008 Supervisor 20 30 32 11 4 1 1 16 52 857
2008 Non-supervisor 12 21 29 21 12 1 4 35 35 2670

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 19 32 24 9 1 1 33 34 858
2018 Non-supervisor 10 18 23 23 19 4 3 45 30 2567
2017 Supervisor 11 21 28 26 11 1 2 38 33 873
2017 Non-supervisor 11 14 23 22 21 4 6 48 27 2689
2014 Supervisor 6 12 28 35 15 1 2 52 19 850
2014 Non-supervisor 6 12 23 28 21 3 6 55 20 2710
2011 Supervisor 6 16 33 29 13 1 3 43 23 989
2011 Non-supervisor 6 13 24 26 21 4 7 52 21 2924
2008 Supervisor 13 21 32 22 10 1 2 32 35 858
2008 Non-supervisor 10 18 22 25 16 3 5 45 31 2675

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 26 39 16 4 0 0 21 40 861
2018 Non-supervisor 12 19 31 21 12 3 2 35 33 2576
2017 Supervisor 14 24 39 15 5 1 1 20 39 873
2017 Non-supervisor 12 17 31 19 13 4 4 35 32 2688
2014 Supervisor 18 26 34 14 6 1 1 21 44 850
2014 Non-supervisor 14 22 30 16 10 4 3 28 39 2716

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 31 7 7 4 1 0 82 11 857
2018 Non-supervisor 43 31 9 9 7 1 0 74 16 2562
2017 Supervisor 53 33 5 5 3 0 0 86 9 873
2017 Non-supervisor 45 29 9 9 7 1 0 75 16 2699
2014 Supervisor 52 32 6 7 2 0 0 84 9 850
2014 Non-supervisor 42 30 9 10 7 1 0 74 17 2723

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 35 5 6 2 0 0 86 9 856
2018 Non-supervisor 51 32 7 6 3 0 0 84 9 2566
2017 Supervisor 50 37 7 5 1 0 0 87 6 872
2017 Non-supervisor 48 34 8 6 3 1 0 83 9 2698
2014 Supervisor 49 40 6 4 2 0 0 89 6 851
2014 Non-supervisor 43 39 9 6 3 0 0 83 9 2718

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 37 7 4 2 0 0 88 5 858
2018 Non-supervisor 40 37 13 5 3 1 0 78 8 2569

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 33 10 3 1 1 0 86 4 858
2018 Non-supervisor 45 34 12 3 2 3 1 82 5 2560
2017 Supervisor 44 39 12 2 1 2 0 85 4 875
2017 Non-supervisor 39 33 15 4 3 5 1 77 7 2698
2014 Supervisor 49 36 9 2 1 2 0 88 3 846
2014 Non-supervisor 42 34 13 3 2 6 1 81 5 2712

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 38 8 3 1 1 0 88 4 860
2018 Non-supervisor 43 36 12 5 3 2 0 80 7 2572
2017 Supervisor 43 40 11 4 1 2 0 84 5 875
2017 Non-supervisor 38 40 12 5 3 3 0 80 8 2696
2014 Supervisor 47 39 8 3 1 1 0 88 4 847
2014 Non-supervisor 39 38 12 5 2 3 0 80 8 2713
2011 Supervisor 34 38 16 5 3 3 0 75 9 989
2011 Non-supervisor 32 37 16 6 4 5 0 72 11 2942

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 33 7 3 2 0 0 88 5 865
2018 Non-supervisor 48 35 9 4 3 0 0 83 7 2565
2017 Supervisor 50 36 7 5 1 0 0 87 6 875
2017 Non-supervisor 47 36 8 5 4 1 0 83 9 2695
2014 Supervisor 54 34 8 3 1 0 0 89 4 846
2014 Non-supervisor 46 36 10 5 3 1 0 82 7 2713
2011 Supervisor 39 41 12 5 3 0 0 80 8 982
2011 Non-supervisor 40 37 13 6 3 1 0 78 9 2936
2008 Supervisor 36 43 10 6 4 0 0 79 11 859
2008 Non-supervisor 34 40 13 7 5 1 0 75 12 2676

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 38 15 10 5 3 2 70 15 856
2018 Non-supervisor 25 28 18 9 7 8 4 61 18 2567
2017 Supervisor 33 36 12 8 4 3 3 74 13 876
2017 Non-supervisor 28 29 14 9 7 6 6 66 19 2701
2014 Supervisor 37 35 12 7 5 2 2 75 12 851
2014 Non-supervisor 28 30 17 8 6 7 4 65 16 2717

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 40 10 7 4 1 1 79 11 863
2018 Non-supervisor 26 35 16 11 6 4 1 65 18 2575
2017 Supervisor 40 40 10 6 2 1 1 81 8 873
2017 Non-supervisor 29 34 13 10 7 5 1 68 18 2698
2014 Supervisor 41 40 9 6 2 2 0 82 9 850
2014 Non-supervisor 31 37 13 8 5 4 1 72 13 2714
2011 Supervisor 36 33 14 9 4 3 1 72 14 988
2011 Non-supervisor 28 32 15 11 6 6 2 65 19 2940
2008 Supervisor 33 36 13 11 4 3 1 71 16 859
2008 Non-supervisor 24 32 15 13 8 6 2 61 23 2680

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 39 17 6 3 1 0 74 8 861
2018 Non-supervisor 30 37 20 7 5 3 0 68 12 2569

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 24 21 15 12 8 3 47 30 860
2018 Non-supervisor 16 23 20 13 13 13 3 45 31 2579
2017 Supervisor 18 22 21 13 13 8 6 46 30 875
2017 Non-supervisor 16 20 18 13 15 14 4 44 34 2697
2014 Supervisor 17 22 18 14 12 9 7 47 32 850
2014 Non-supervisor 13 21 19 15 16 13 2 40 37 2715
2011 Supervisor 13 19 19 17 13 12 8 39 37 989
2011 Non-supervisor 12 19 20 14 15 17 3 39 36 2945

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 11 89 866
2018 Non-supervisor 13 87 2576

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 33 95
2018 Non-supervisor 57 330

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 64 95
2018 Non-supervisor 63 330

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 24 95
2018 Non-supervisor 3 330

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 95
2018 Non-supervisor 5 330

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 95
2018 Non-supervisor 1 330

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 53 95
2018 Non-supervisor 34 330

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Supervisor 42 95
2018 Non-supervisor 33 330

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Supervisor 44 95
2018 Non-supervisor 45 330

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 39 95
2018 Non-supervisor 36 330

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Supervisor 31 95
2018 Non-supervisor 27 330

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Supervisor 47 95
2018 Non-supervisor 51 330

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Supervisor 33 95
2018 Non-supervisor 27 330

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 95
2018 Non-supervisor 8 330

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Supervisor 33 95
2018 Non-supervisor 44 330

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Supervisor 31 95
2018 Non-supervisor 22 330

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 95
2018 Non-supervisor 15 330

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 68 95
2018 Non-supervisor 48 331

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 23 95
2018 Non-supervisor 20 331

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 95
2018 Non-supervisor 4 331

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 95
2018 Non-supervisor 13 331

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 95
2018 Non-supervisor 7 331

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 95
2018 Non-supervisor 14 331

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 95
2018 Non-supervisor 11 331

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 21 95
2018 Non-supervisor 31 331

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 92
2018 Non-supervisor 9 317

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 18 92
2018 Non-supervisor 22 317

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 92
2018 Non-supervisor 9 317

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 92
2018 Non-supervisor 7 317

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 92
2018 Non-supervisor 11 317

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 92
2018 Non-supervisor 13 317

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 92
2018 Non-supervisor 13 317

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 35 92
2018 Non-supervisor 32 317

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 92
2018 Non-supervisor 10 317

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 56 92
2018 Non-supervisor 46 317

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 56 92
2018 Non-supervisor 53 317

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 18 92
2018 Non-supervisor 14 317

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 22 20 6 5 21 6 57 16 865
2018 Non-supervisor 15 13 21 5 6 33 8 47 18 2573
2017 Supervisor 21 20 16 6 5 24 7 60 16 876
2017 Non-supervisor 13 14 17 5 7 34 10 49 21 2703
2014 Supervisor 23 19 19 4 3 25 6 62 11 847
2014 Non-supervisor 14 15 18 5 5 34 9 50 17 2712

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 34 15 6 4 6 1 73 11 864
2018 Non-supervisor 29 29 19 5 5 12 1 67 12 2576
2017 Supervisor 32 31 18 7 4 7 1 69 12 876
2017 Non-supervisor 25 28 18 6 5 16 2 65 13 2700
2014 Supervisor 34 34 16 4 2 9 0 75 7 847
2014 Non-supervisor 25 29 19 5 4 16 1 66 11 2710
2011 Supervisor 28 36 21 5 3 7 0 69 9 986
2011 Non-supervisor 27 32 18 5 4 13 0 68 10 2939

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 5 95 864
2018 Non-supervisor 7 93 2574

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 24 46
2018 Non-supervisor 32 195

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 85 46
2018 Non-supervisor 82 195

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 46
2018 Non-supervisor 3 195

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 46
2018 Non-supervisor 5 195

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Supervisor 25 46
2018 Non-supervisor 23 195

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 46
2018 Non-supervisor 21 195

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 46
2018 Non-supervisor 13 195

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Supervisor 45 46
2018 Non-supervisor 33 195

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 46
2018 Non-supervisor 25 195

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 46
2018 Non-supervisor 5 195

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 46
2018 Non-supervisor 15 195

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 46
2018 Non-supervisor 0 195

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 29 46
2018 Non-supervisor 28 195

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 21 46
2018 Non-supervisor 12 195

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 53 46
2018 Non-supervisor 55 195

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 44
2018 Non-supervisor 21 188

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 44
2018 Non-supervisor 4 188

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 28 44
2018 Non-supervisor 28 188

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 47 44
2018 Non-supervisor 44 188

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 54 44
2018 Non-supervisor 60 188

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 19 20 3 2 28 5 63 7 861
2018 Non-supervisor 17 13 20 3 3 36 8 53 12 2568
2017 Supervisor 21 17 19 3 1 31 8 63 6 877
2017 Non-supervisor 14 14 17 2 3 40 10 55 12 2698
2014 Supervisor 22 16 16 2 1 35 8 67 5 847
2014 Non-supervisor 14 14 19 2 2 40 9 54 9 2706

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 35 16 2 2 8 1 78 5 859
2018 Non-supervisor 31 28 19 3 3 13 1 70 8 2571
2017 Supervisor 36 33 15 3 1 11 2 78 5 873
2017 Non-supervisor 29 27 17 3 3 18 3 71 7 2695
2014 Supervisor 37 30 16 2 1 13 1 78 3 847
2014 Non-supervisor 27 28 18 2 2 21 2 71 6 2705
2011 Supervisor 33 34 18 2 2 10 0 75 5 987
2011 Non-supervisor 31 31 17 4 2 15 0 73 7 2935
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 62 22 8 4 4 0 0 84 7 856
2018 Non-supervisor 59 23 9 3 4 1 0 83 7 2554
2017 Supervisor 60 24 7 4 3 1 0 85 7 876
2017 Non-supervisor 58 24 8 4 4 1 0 84 9 2696

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 38 9 3 1 1 0 87 4 863
2018 Non-supervisor 38 38 13 5 3 3 0 78 9 2571
2017 Supervisor 37 42 13 4 2 2 0 80 7 876
2017 Non-supervisor 26 41 16 7 5 5 0 71 12 2693

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 39 16 12 4 1 0 68 16 863
2018 Non-supervisor 29 34 16 10 8 2 0 65 18 2580
2017 Supervisor 24 40 17 10 7 1 0 65 17 874
2017 Non-supervisor 22 39 17 11 9 3 0 62 20 2692

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 30 20 14 10 0 1 54 25 863
2018 Non-supervisor 25 25 21 13 13 1 2 51 27 2565
2017 Supervisor 24 22 21 15 17 0 2 47 32 875
2017 Non-supervisor 23 23 20 14 16 0 2 48 31 2692

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 21 30 22 18 0 0 30 40 864
2018 Non-supervisor 20 29 28 14 9 0 1 49 22 2577
2017 Supervisor 8 23 30 23 16 0 1 31 39 874
2017 Non-supervisor 22 29 26 13 8 0 2 52 21 2699

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 30 28 18 12 0 0 42 30 864
2018 Non-supervisor 26 29 23 12 7 0 2 57 19 2568
2017 Supervisor 11 29 30 17 11 0 1 41 28 873
2017 Non-supervisor 28 31 20 10 7 0 3 61 18 2689

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 24 28 21 19 0 0 32 40 863
2018 Non-supervisor 26 25 21 15 10 1 2 52 25 2571
2017 Supervisor 9 24 29 20 17 0 1 33 37 877
2017 Non-supervisor 28 25 20 14 10 1 3 55 25 2697

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 26 22 12 8 0 3 57 21 859
2018 Non-supervisor 51 21 12 4 3 1 8 79 8 2559
2017 Supervisor 26 30 22 11 7 0 4 58 20 876
2017 Non-supervisor 48 22 11 4 3 1 10 79 8 2700

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 26 27 13 12 0 0 48 26 863
2018 Non-supervisor 35 27 20 9 7 0 1 63 17 2573
2017 Supervisor 20 32 25 14 9 0 0 52 23 872
2017 Non-supervisor 35 28 18 10 6 0 1 65 17 2692

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 37 23 12 5 0 0 60 17 857
2018 Non-supervisor 27 32 22 11 5 1 2 61 16 2566
2017 Supervisor 27 35 22 11 5 0 1 62 16 874
2017 Non-supervisor 29 30 21 10 6 1 2 62 17 2691

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 32 27 17 9 0 0 47 26 859
2018 Non-supervisor 25 32 23 11 6 1 2 58 18 2563
2017 Supervisor 16 32 28 16 7 0 1 49 23 873
2017 Non-supervisor 26 31 20 12 7 0 3 59 20 2690

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 34 23 12 7 0 0 57 20 860
2018 Non-supervisor 30 30 20 11 7 0 2 62 18 2561
2017 Supervisor 25 33 23 12 6 0 1 59 18 875
2017 Non-supervisor 31 30 19 10 7 0 3 63 18 2693

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 32 26 14 6 0 0 54 20 857
2018 Non-supervisor 31 32 20 9 5 1 1 65 14 2544
2017 Supervisor 25 33 21 13 6 1 1 59 19 870
2017 Non-supervisor 34 32 18 8 5 1 3 68 13 2687

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 23 11 7 3 0 1 78 11 858
2018 Non-supervisor 54 21 12 5 4 1 3 79 9 2552
2017 Supervisor 60 20 12 4 2 0 1 81 7 875
2017 Non-supervisor 57 21 11 5 3 0 3 80 8 2696

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 74 15 4 1 1 0 4 93 3 858
2018 Non-supervisor 70 13 6 2 2 1 6 89 4 2554

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 74 10 6 4 3 1 3 87 7 860
2018 Non-supervisor 68 12 7 3 4 1 4 86 7 2557
2017 Supervisor 77 11 5 3 2 0 2 90 5 877
2017 Non-supervisor 70 11 5 4 4 1 4 86 8 2698

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 31 12 3 1 0 1 83 4 860
2018 Non-supervisor 58 24 10 4 3 0 2 83 7 2564
2017 Supervisor 55 30 10 2 1 0 1 86 3 874
2017 Non-supervisor 58 23 8 4 2 0 3 85 6 2696

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 23 11 8 4 0 1 76 12 856
2018 Non-supervisor 57 20 10 5 6 0 2 79 11 2552
2017 Supervisor 60 19 10 6 4 0 1 80 10 875
2017 Non-supervisor 58 18 9 7 5 1 3 79 12 2693

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 36 15 6 2 0 1 76 9 855
2018 Non-supervisor 57 6 2 1 0 0 34 96 1 2540
2017 Supervisor 43 34 14 6 2 0 1 77 9 876
2017 Non-supervisor 57 6 2 1 0 1 33 95 2 2689

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 62 23 10 1 1 0 2 87 3 856
2018 Non-supervisor 65 17 7 2 1 1 7 90 3 2552
2017 Supervisor 64 24 6 2 1 0 2 91 3 870
2017 Non-supervisor 66 17 7 2 1 1 8 90 3 2686

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 84 10 3 1 1 0 1 95 2 860
2018 Non-supervisor 68 15 6 3 3 1 5 88 6 2566
2017 Supervisor 78 15 4 1 0 0 2 95 1 875
2017 Non-supervisor 66 15 6 3 3 1 5 87 7 2698

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 26 12 4 2 0 1 83 5 860
2018 Non-supervisor 46 26 16 5 3 0 4 75 8 2562
2017 Supervisor 57 27 11 3 1 0 1 85 4 873
2017 Non-supervisor 49 27 14 4 2 0 4 79 7 2691

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 28 40 18 6 0 0 36 24 865
2018 Non-supervisor 16 35 33 12 4 0 0 51 16 2580
2017 Supervisor 6 26 40 22 7 0 0 32 28 876
2017 Non-supervisor 15 35 33 12 5 0 0 50 17 2696

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 24 42 17 6 0 0 24 35 856
2018 Non-supervisor 8 17 35 27 13 0 0 40 25 2549
2017 Supervisor 8 26 40 19 7 0 0 26 34 877
2017 Non-supervisor 7 16 36 26 14 0 1 40 24 2693
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 27 21 10 7 2 0 33 67 862
2018 Non-supervisor 33 26 19 11 9 2 1 34 66 2579
2017 Supervisor 30 26 18 11 11 3 1 31 69 876
2017 Non-supervisor 30 23 19 12 11 4 1 32 68 2700

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 567
2018 Non-supervisor 21 1664
2017 Supervisor 14 584
2017 Non-supervisor 21 1758

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 567
2018 Non-supervisor 35 1664
2017 Supervisor 33 584
2017 Non-supervisor 39 1758

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 567
2018 Non-supervisor 20 1664
2017 Supervisor 10 584
2017 Non-supervisor 17 1758

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 50 567
2018 Non-supervisor 30 1664
2017 Supervisor 55 584
2017 Non-supervisor 34 1758

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 567
2018 Non-supervisor 8 1664
2017 Supervisor 6 584
2017 Non-supervisor 8 1758

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 567
2018 Non-supervisor 26 1664

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 33 567
2018 Non-supervisor 36 1664
2017 Supervisor 44 584
2017 Non-supervisor 43 1758

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 4 44 22 11 3 16 547
2018 Non-supervisor 6 46 18 11 4 15 1597
2017 Supervisor 7 47 20 9 4 15 576
2017 Non-supervisor 5 50 20 9 4 11 1721

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 37 63 561
2018 Non-supervisor 41 59 1657

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 19 15 7 10 0 6 67 18 864
2018 Non-supervisor 39 16 14 10 10 1 10 62 22 2576

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 25 20 16 17 2 6 42 37 566
2018 Non-supervisor 14 22 18 16 20 3 7 41 40 1657
2017 Supervisor 12 19 16 17 24 2 9 35 47 581
2017 Non-supervisor 13 23 16 16 21 2 9 40 42 1767

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 3 11 16 22 38 2 8 15 67 567
2018 Non-supervisor 5 14 14 18 39 3 5 21 63 1662
2017 Supervisor 2 8 11 18 52 2 7 10 77 582
2017 Non-supervisor 3 10 13 17 46 3 7 15 70 1764
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