2018 Public Service Employee Survey Results by Theme for Statistics Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 31 47 13 5 4 0 0 78 9 479
2018 CS-01 47 33 14 2 2 2 0 82 4 51
2018 CS-02 30 46 14 6 3 0 0 77 9 222
2018 CS-03 24 55 13 4 5 0 0 78 8 130
2018 CS-04 32 46 10 4 8 0 0 78 12 50
2018 CS-05 50 40 0 0 10 0 0 90 10 10
2017 CS 34 46 10 6 3 0 0 80 10 566
2017 CS-01 40 39 10 5 6 0 0 79 11 62
2017 CS-02 30 51 10 5 4 0 0 81 9 291
2017 CS-03 35 45 10 9 1 0 0 80 10 145
2017 CS-04 44 38 8 6 4 0 0 81 10 48
2017 CS-05 53 24 8 15 0 0 0 77 15 13
2014 CS 29 49 11 7 3 0 0 79 10 607
2014 CS-01 36 48 9 3 4 0 0 85 6 77
2014 CS-02 29 48 12 7 3 0 0 77 11 319
2014 CS-03 26 59 6 6 3 0 0 84 9 140
2014 CS-04 32 36 16 14 2 0 0 68 16 50
2011 CS 35 44 12 6 3 0 0 79 9 756
2011 CS-01 35 49 5 8 3 0 0 84 11 113
2011 CS-02 34 42 14 6 3 1 0 76 10 355
2011 CS-03 30 49 14 5 1 0 0 80 6 209
2011 CS-04 44 34 11 3 8 0 0 78 11 64
2011 CS-05 58 42 0 0 0 0 0 100 0 12
2008 CS 36 42 13 4 4 0 0 78 9 833
2008 CS-01 48 34 11 4 4 0 0 82 7 166
2008 CS-02 31 42 16 5 6 0 0 73 10 381
2008 CS-03 33 50 11 5 2 0 0 83 6 198
2008 CS-04 47 33 14 5 2 0 0 80 6 64
2008 CS-05 31 54 0 0 15 0 0 85 15 13

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 31 43 13 8 5 0 0 74 13 479
2018 CS-01 35 47 10 6 2 0 0 82 8 49
2018 CS-02 30 42 15 9 3 0 0 73 12 222
2018 CS-03 27 47 11 8 6 0 0 74 15 131
2018 CS-04 32 44 10 8 6 0 0 76 14 50
2018 CS-05 45 45 9 0 0 0 0 91 0 11
2017 CS 31 43 13 8 5 0 0 74 13 565
2017 CS-01 29 40 13 10 8 0 0 69 18 62
2017 CS-02 32 43 14 7 5 0 0 75 12 291
2017 CS-03 30 46 15 8 1 0 0 76 10 144
2017 CS-04 31 48 8 8 4 0 0 79 13 48
2017 CS-05 53 8 8 15 16 0 0 61 32 13

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 46 40 9 4 2 0 0 86 6 478
2018 CS-01 54 40 4 2 0 0 0 94 2 50
2018 CS-02 46 37 10 5 1 0 0 84 6 221
2018 CS-03 40 47 8 2 2 0 0 88 4 131
2018 CS-04 50 34 8 6 2 0 0 84 8 50
2018 CS-05 64 18 18 0 0 0 0 82 0 11
2017 CS 50 39 7 3 1 0 0 89 5 566
2017 CS-01 55 32 5 6 2 0 0 87 8 62
2017 CS-02 48 41 7 3 1 0 0 89 4 292
2017 CS-03 52 39 6 3 0 0 0 91 3 145
2017 CS-04 50 33 13 0 4 0 0 83 4 48
2017 CS-05 66 16 8 10 0 0 0 82 10 12
2014 CS 53 37 7 1 1 0 0 91 2 606
2014 CS-01 58 33 8 0 1 0 0 91 1 77
2014 CS-02 53 37 7 2 1 0 0 90 3 318
2014 CS-03 52 40 6 0 2 0 0 92 2 140
2014 CS-04 52 36 12 0 0 0 0 88 0 50
2011 CS 54 35 8 2 1 0 0 90 3 758
2011 CS-01 60 31 5 3 1 1 0 91 4 114
2011 CS-02 52 37 7 3 1 0 0 89 3 355
2011 CS-03 53 36 10 0 0 0 1 89 0 210
2011 CS-04 56 31 9 3 0 0 0 88 3 64
2011 CS-05 83 17 0 0 0 0 0 100 0 12

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 38 43 11 4 3 0 0 82 8 479
2018 CS-01 54 40 4 2 0 0 0 94 2 50
2018 CS-02 37 43 11 5 3 0 0 81 8 221
2018 CS-03 30 50 14 4 2 0 0 80 6 131
2018 CS-04 38 38 8 8 8 0 0 76 16 50
2018 CS-05 64 18 9 9 0 0 0 82 9 11
2017 CS 44 39 10 5 2 0 0 83 7 565
2017 CS-01 48 37 11 3 0 0 0 85 3 62
2017 CS-02 44 40 10 5 2 0 0 83 7 291
2017 CS-03 43 42 8 6 1 0 0 85 7 145
2017 CS-04 44 38 13 0 6 0 0 81 6 48
2017 CS-05 58 8 25 0 10 0 0 66 10 12
2014 CS 36 46 10 6 2 0 0 82 8 607
2014 CS-01 46 39 8 3 4 0 0 86 6 77
2014 CS-02 38 43 10 7 2 0 0 81 9 319
2014 CS-03 29 56 9 4 1 0 0 85 6 140
2014 CS-04 30 46 14 10 0 0 0 76 10 50
2011 CS 40 45 9 3 2 0 0 85 6 761
2011 CS-01 42 43 9 4 3 0 0 84 7 115
2011 CS-02 38 46 10 4 3 0 0 84 6 356
2011 CS-03 38 48 8 3 1 1 0 88 4 211
2011 CS-04 44 39 13 3 2 0 0 83 5 64
2011 CS-05 75 25 0 0 0 0 0 100 0 12
2008 CS 41 44 9 4 2 0 0 85 6 833
2008 CS-01 53 38 3 5 1 0 0 91 6 166
2008 CS-02 37 45 12 4 3 0 0 81 7 382
2008 CS-03 38 49 9 4 1 0 0 87 4 197
2008 CS-04 48 41 8 3 0 0 0 89 3 64
2008 CS-05 46 38 0 0 15 0 0 85 15 13

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 43 36 13 5 4 0 0 79 9 481
2018 CS-01 45 37 8 8 2 0 0 82 10 51
2018 CS-02 41 33 16 5 3 0 0 75 9 221
2018 CS-03 38 42 13 5 3 0 0 80 8 132
2018 CS-04 50 34 8 2 6 0 0 84 8 50
2018 CS-05 55 36 0 9 0 0 0 91 9 11
2017 CS 45 32 12 7 2 1 0 78 10 563
2017 CS-01 39 40 15 2 2 3 0 82 3 62
2017 CS-02 47 31 11 8 3 1 1 78 11 290
2017 CS-03 43 35 13 8 1 0 0 78 9 143
2017 CS-04 52 25 13 8 2 0 0 77 10 48
2017 CS-05 46 15 23 8 9 0 0 61 16 13
2014 CS 37 37 16 8 3 0 0 74 11 607
2014 CS-01 46 29 14 6 4 0 0 75 10 77
2014 CS-02 37 36 16 8 3 0 0 73 11 319
2014 CS-03 29 46 15 7 2 0 0 76 9 140
2014 CS-04 42 30 20 8 0 0 0 72 8 50
2011 CS 43 35 14 5 2 1 0 79 7 755
2011 CS-01 46 34 13 2 3 2 0 82 4 114
2011 CS-02 40 35 15 6 3 1 0 76 9 355
2011 CS-03 42 38 13 6 0 0 0 80 7 209
2011 CS-04 48 32 16 3 2 0 0 79 5 63
2011 CS-05 73 27 0 0 0 0 0 100 0 11

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 41 40 10 6 3 0 0 80 9 480
2018 CS-01 45 37 12 2 4 0 0 82 6 51
2018 CS-02 41 38 11 9 2 0 0 79 10 221
2018 CS-03 33 48 11 5 3 0 0 80 8 132
2018 CS-04 50 32 10 4 4 0 0 82 8 50
2018 CS-05 45 45 0 9 0 0 0 91 9 11
2017 CS 43 35 12 7 2 0 0 79 9 566
2017 CS-01 40 37 19 0 2 2 0 79 2 62
2017 CS-02 45 35 10 7 3 0 0 80 10 291
2017 CS-03 40 37 13 9 1 0 0 77 10 145
2017 CS-04 52 27 17 2 2 0 0 79 4 48
2017 CS-05 46 23 8 15 9 0 0 68 24 13
2014 CS 36 37 15 9 3 0 0 73 12 607
2014 CS-01 48 27 15 6 4 0 0 74 10 77
2014 CS-02 35 38 15 9 3 0 0 73 12 319
2014 CS-03 30 46 14 7 3 0 0 76 10 140
2014 CS-04 42 24 24 10 0 0 0 66 10 50
2011 CS 39 38 13 6 2 1 0 78 9 756
2011 CS-01 43 38 11 4 3 1 0 82 7 113
2011 CS-02 38 38 14 7 3 1 0 77 9 356
2011 CS-03 36 41 15 7 1 0 0 77 8 209
2011 CS-04 44 35 11 6 3 0 0 79 10 63
2011 CS-05 67 33 0 0 0 0 0 100 0 12
2008 CS 44 40 9 4 3 0 0 84 7 837
2008 CS-01 48 38 6 4 4 0 0 86 8 167
2008 CS-02 39 41 10 6 3 1 0 81 9 387
2008 CS-03 45 42 8 3 2 1 0 87 5 195
2008 CS-04 59 31 8 0 2 0 0 91 2 64
2008 CS-05 54 23 8 0 15 0 0 77 15 13

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 43 29 14 8 5 1 0 73 13 481
2018 CS-01 41 35 16 2 4 2 0 78 6 51
2018 CS-02 42 28 14 8 6 1 0 71 14 221
2018 CS-03 41 30 15 11 3 1 0 71 14 132
2018 CS-04 42 34 12 8 4 0 0 76 12 50
2018 CS-05 82 0 0 18 0 0 0 82 18 11
2017 CS 40 28 16 8 4 4 0 71 12 565
2017 CS-01 39 24 15 8 5 10 0 70 14 62
2017 CS-02 41 28 16 7 4 3 0 71 12 290
2017 CS-03 37 32 16 11 1 3 0 71 12 145
2017 CS-04 52 23 15 4 2 4 0 78 7 48
2017 CS-05 53 15 15 8 9 0 0 68 16 13
2014 CS 37 28 17 10 5 3 0 67 16 607
2014 CS-01 40 28 14 9 5 4 0 70 15 77
2014 CS-02 36 29 16 11 5 3 1 68 16 319
2014 CS-03 34 30 22 9 4 2 0 65 12 140
2014 CS-04 38 22 18 10 6 4 2 64 17 50
2011 CS 42 28 15 8 3 5 0 73 12 756
2011 CS-01 44 23 11 12 4 5 0 71 18 113
2011 CS-02 40 26 17 8 4 6 0 70 13 356
2011 CS-03 39 34 14 7 1 4 0 77 9 209
2011 CS-04 52 22 11 11 2 2 0 76 13 63
2011 CS-05 58 25 0 0 0 0 17 100 0 12
2008 CS 39 28 15 8 5 4 0 70 14 836
2008 CS-01 41 26 14 8 4 4 1 72 13 167
2008 CS-02 36 28 17 10 6 4 0 67 16 386
2008 CS-03 43 31 13 4 5 4 1 77 9 195
2008 CS-04 47 25 17 6 2 3 0 74 8 64
2008 CS-05 46 15 0 8 23 0 8 67 33 13
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 46 35 10 4 2 1 1 83 7 479
2018 CS-01 57 24 10 6 4 0 0 80 10 51
2018 CS-02 48 34 9 4 1 3 1 86 5 220
2018 CS-03 35 42 15 4 3 1 1 78 7 132
2018 CS-04 44 40 8 8 0 0 0 84 8 50
2018 CS-05 55 36 0 9 0 0 0 91 9 11
2017 CS 49 33 10 2 3 2 1 84 5 566
2017 CS-01 44 32 15 2 5 3 0 78 7 62
2017 CS-02 50 33 9 2 4 2 1 85 6 292
2017 CS-03 53 31 10 3 1 1 1 86 4 144
2017 CS-04 50 35 6 4 2 0 2 87 6 48
2017 CS-05 46 30 15 0 9 0 0 76 9 13
2014 CS 53 31 10 2 2 2 0 86 4 607
2014 CS-01 58 25 10 0 1 5 0 88 1 77
2014 CS-02 53 33 9 0 2 2 1 88 2 319
2014 CS-03 53 30 9 5 1 1 0 84 7 140
2014 CS-04 50 28 12 6 2 0 2 80 8 50
2011 CS 46 34 10 3 2 4 1 84 6 756
2011 CS-01 54 30 7 2 1 5 1 90 3 112
2011 CS-02 48 30 11 4 2 4 1 82 6 356
2011 CS-03 39 42 11 3 2 2 0 83 5 210
2011 CS-04 44 33 11 5 5 2 0 79 10 63
2011 CS-05 58 42 0 0 0 0 0 100 0 12
2008 CS 46 31 11 4 4 4 1 80 8 839
2008 CS-01 56 25 9 4 2 5 0 85 6 166
2008 CS-02 45 31 10 5 4 4 1 80 10 387
2008 CS-03 43 31 16 4 4 2 2 77 7 198
2008 CS-04 39 44 8 0 6 3 0 85 6 64
2008 CS-05 38 38 8 0 15 0 0 77 15 13

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 43 34 11 7 3 1 0 78 10 480
2018 CS-01 47 25 12 8 2 4 2 77 10 51
2018 CS-02 43 33 13 7 3 1 0 77 10 221
2018 CS-03 36 39 11 8 4 1 1 77 12 132
2018 CS-04 42 42 6 6 4 0 0 84 10 50
2018 CS-05 64 36 0 0 0 0 0 100 0 11
2017 CS 46 36 9 6 3 1 0 82 8 567
2017 CS-01 45 31 13 3 5 2 2 78 8 62
2017 CS-02 44 38 9 5 3 1 0 83 8 292
2017 CS-03 51 31 8 8 1 1 1 83 8 145
2017 CS-04 46 42 2 10 0 0 0 88 10 48
2017 CS-05 53 23 24 0 0 0 0 76 0 13
2014 CS 47 36 9 5 2 1 0 83 7 607
2014 CS-01 49 32 12 3 1 4 0 84 4 77
2014 CS-02 47 35 10 5 3 0 0 82 8 319
2014 CS-03 46 40 7 4 2 1 0 87 6 140
2014 CS-04 48 28 12 8 2 0 2 78 10 50
2011 CS 42 38 11 5 4 1 0 80 9 755
2011 CS-01 44 37 9 5 4 0 1 81 10 112
2011 CS-02 44 35 11 5 4 1 0 80 9 355
2011 CS-03 37 44 11 5 3 0 0 81 8 209
2011 CS-04 41 41 9 6 3 0 0 81 9 64
2011 CS-05 67 17 17 0 0 0 0 83 0 12
2008 CS 41 34 10 6 6 1 1 77 13 839
2008 CS-01 48 33 7 5 5 2 0 83 10 166
2008 CS-02 40 34 10 7 7 1 1 75 14 387
2008 CS-03 39 35 12 8 5 0 2 75 12 198
2008 CS-04 42 36 9 3 8 2 0 79 11 64
2008 CS-05 31 38 15 0 15 0 0 69 15 13

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 46 33 11 5 4 1 0 80 9 478
2018 CS-01 52 28 8 6 4 2 0 82 10 50
2018 CS-02 50 30 12 4 4 1 0 81 7 221
2018 CS-03 36 39 14 6 5 1 0 76 11 132
2018 CS-04 47 37 6 6 4 0 0 84 10 49
2018 CS-05 55 45 0 0 0 0 0 100 0 11
2017 CS 55 30 7 4 3 0 0 86 7 566
2017 CS-01 48 29 8 2 11 2 0 79 13 62
2017 CS-02 53 33 8 3 3 0 0 86 6 291
2017 CS-03 62 27 6 4 1 0 1 90 5 145
2017 CS-04 63 25 2 10 0 0 0 88 10 48
2017 CS-05 53 23 15 9 0 0 0 76 9 13
2014 CS 52 33 9 4 2 0 0 84 7 607
2014 CS-01 57 32 6 3 1 1 0 90 4 77
2014 CS-02 51 33 9 4 3 0 0 84 7 319
2014 CS-03 54 32 6 6 1 0 0 86 8 140
2014 CS-04 46 28 18 4 2 0 2 76 6 50

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 25 37 17 5 3 12 0 71 10 481
2018 CS-01 26 38 14 4 2 16 0 76 7 50
2018 CS-02 25 36 14 5 3 15 1 73 10 222
2018 CS-03 20 38 23 5 5 9 0 63 11 132
2018 CS-04 24 44 22 2 2 6 0 72 4 50
2018 CS-05 55 27 9 9 0 0 0 82 9 11
2017 CS 33 32 16 6 4 9 1 72 11 566
2017 CS-01 34 31 16 0 8 10 2 73 9 62
2017 CS-02 33 31 16 4 3 12 1 73 9 291
2017 CS-03 33 32 15 10 3 6 1 70 13 145
2017 CS-04 40 33 17 6 2 2 0 74 9 48
2017 CS-05 38 38 8 16 0 0 0 76 16 13
2014 CS 25 35 16 6 3 15 1 71 10 604
2014 CS-01 27 31 14 7 1 16 4 72 10 76
2014 CS-02 25 31 18 4 4 17 1 68 10 318
2014 CS-03 20 41 16 6 4 13 0 71 11 140
2014 CS-04 30 44 10 10 0 4 2 79 11 50
2011 CS 21 34 18 6 3 17 1 67 11 752
2011 CS-01 21 29 16 8 3 22 1 65 14 112
2011 CS-02 22 31 20 3 3 20 1 68 7 353
2011 CS-03 18 39 19 8 4 12 0 65 14 208
2011 CS-04 31 31 14 9 5 8 2 69 16 64
2011 CS-05 17 58 0 17 0 8 0 82 18 12

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 23 39 20 9 6 3 0 64 16 479
2018 CS-01 32 44 10 8 2 4 0 79 10 50
2018 CS-02 23 38 19 10 5 4 1 64 16 221
2018 CS-03 16 35 27 11 8 3 0 53 20 131
2018 CS-04 16 56 16 4 6 2 0 73 10 50
2018 CS-05 45 27 18 9 0 0 0 73 9 11
2017 CS 28 35 17 10 5 3 1 66 16 566
2017 CS-01 27 37 13 8 8 6 0 69 17 62
2017 CS-02 29 37 17 8 4 4 1 69 13 291
2017 CS-03 27 30 21 14 6 1 1 58 20 145
2017 CS-04 27 46 15 8 4 0 0 73 13 48
2017 CS-05 38 15 15 32 0 0 0 53 32 13
2014 CS 21 36 19 14 5 5 1 60 20 606
2014 CS-01 30 27 22 5 5 9 3 64 12 77
2014 CS-02 21 34 20 13 5 6 1 59 20 319
2014 CS-03 15 44 16 18 7 1 0 59 25 140
2014 CS-04 26 36 18 16 2 2 0 63 18 50
2011 CS 17 40 21 10 6 5 0 60 18 754
2011 CS-01 18 42 17 9 5 10 0 66 16 113
2011 CS-02 16 39 25 8 7 5 1 58 15 352
2011 CS-03 13 42 20 14 8 3 0 57 23 210
2011 CS-04 23 34 20 16 5 2 0 59 21 64
2011 CS-05 33 58 8 0 0 0 0 92 0 12
2008 CS 26 42 16 7 4 5 0 71 12 837
2008 CS-01 35 36 9 7 5 8 1 77 13 167
2008 CS-02 23 41 19 7 4 5 1 68 12 385
2008 CS-03 23 50 13 9 3 3 0 75 11 197
2008 CS-04 30 38 20 9 3 0 0 67 13 64
2008 CS-05 15 54 15 0 15 0 0 69 15 13

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 18 30 24 13 6 8 0 52 21 479
2018 CS-01 28 26 26 8 2 10 0 60 11 50
2018 CS-02 21 26 25 12 5 10 1 53 19 221
2018 CS-03 7 36 27 13 10 7 0 46 25 131
2018 CS-04 14 38 22 16 8 2 0 53 24 50
2018 CS-05 36 36 0 27 0 0 0 73 27 11
2017 CS 18 35 18 12 6 9 1 59 20 565
2017 CS-01 18 42 15 8 8 10 0 66 18 62
2017 CS-02 21 35 17 10 4 11 2 64 16 291
2017 CS-03 16 32 24 16 6 5 1 51 24 144
2017 CS-04 10 40 19 19 6 6 0 53 27 48
2017 CS-05 23 38 8 24 8 0 0 61 32 13
2014 CS 16 30 22 15 5 11 1 52 23 604
2014 CS-01 23 24 23 6 4 15 4 58 13 77
2014 CS-02 17 29 22 11 5 14 1 55 19 319
2014 CS-03 10 30 23 23 7 7 0 43 32 138
2014 CS-04 16 34 20 22 6 2 0 51 29 50
2011 CS 12 33 24 13 7 11 1 50 23 756
2011 CS-01 14 31 21 11 5 18 0 55 19 114
2011 CS-02 13 31 24 11 7 13 1 51 21 352
2011 CS-03 8 31 27 18 8 7 0 43 28 211
2011 CS-04 13 42 19 16 8 3 0 56 24 64
2011 CS-05 8 75 17 0 0 0 0 83 0 12
2008 CS 14 38 19 11 5 12 0 60 19 839
2008 CS-01 23 37 9 9 5 16 1 72 17 167
2008 CS-02 11 36 23 12 3 14 0 55 18 386
2008 CS-03 13 41 19 12 5 10 1 60 19 198
2008 CS-04 13 45 22 11 9 0 0 58 20 64
2008 CS-05 0 62 15 8 15 0 0 62 23 13

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 15 34 21 14 11 5 0 51 27 480
2018 CS-01 24 36 24 2 8 6 0 64 11 50
2018 CS-02 16 33 23 12 10 6 1 52 23 221
2018 CS-03 6 33 21 23 13 4 0 40 38 132
2018 CS-04 12 38 16 22 12 0 0 50 34 50
2018 CS-05 36 45 9 0 9 0 0 82 9 11
2017 CS 20 34 17 15 9 4 1 57 25 565
2017 CS-01 23 32 19 8 11 6 0 59 21 62
2017 CS-02 22 36 18 12 7 6 1 61 20 290
2017 CS-03 19 30 16 22 10 3 1 50 34 145
2017 CS-04 13 42 13 23 10 0 0 54 33 48
2017 CS-05 23 30 16 23 8 0 0 53 30 13
2014 CS 15 34 23 13 9 6 0 52 24 604
2014 CS-01 18 36 26 6 5 8 1 59 13 77
2014 CS-02 17 34 22 12 7 8 1 55 20 318
2014 CS-03 9 32 24 18 14 2 0 43 32 139
2014 CS-04 12 40 16 12 20 0 0 52 32 50
2011 CS 14 36 20 18 7 5 0 53 26 756
2011 CS-01 13 40 20 14 4 8 0 58 20 113
2011 CS-02 15 35 21 17 7 6 0 53 25 354
2011 CS-03 12 36 19 20 10 2 0 50 31 210
2011 CS-04 16 34 17 27 6 0 0 50 33 64
2011 CS-05 25 58 17 0 0 0 0 83 0 12
2008 CS 17 43 17 12 6 5 0 63 19 839
2008 CS-01 30 39 10 11 4 7 0 74 16 167
2008 CS-02 14 43 19 12 7 5 0 60 20 386
2008 CS-03 13 46 20 11 7 4 0 61 19 198
2008 CS-04 20 47 14 13 6 0 0 67 19 64
2008 CS-05 8 54 15 15 8 0 0 62 23 13
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 25 39 19 10 7 1 0 64 17 477
2018 CS-01 35 35 16 8 4 2 0 72 12 51
2018 CS-02 25 38 19 10 7 0 1 64 17 220
2018 CS-03 17 42 21 12 8 0 0 59 20 130
2018 CS-04 29 39 18 6 6 2 0 69 13 49
2018 CS-05 45 27 9 18 0 0 0 73 18 11
2017 CS 28 41 16 10 5 0 0 69 15 566
2017 CS-01 32 37 18 3 8 0 2 70 11 62
2017 CS-02 26 43 18 8 4 0 0 69 13 291
2017 CS-03 27 42 12 12 6 0 1 69 18 145
2017 CS-04 35 40 8 13 4 0 0 75 17 48
2017 CS-05 30 15 8 47 0 0 0 46 47 13
2014 CS 21 42 18 12 5 0 0 64 18 607
2014 CS-01 30 41 15 6 6 1 0 72 13 77
2014 CS-02 20 43 19 10 6 1 1 64 17 319
2014 CS-03 17 48 19 13 3 0 0 65 16 140
2014 CS-04 28 24 18 26 4 0 0 52 30 50
2011 CS 19 46 19 11 4 1 0 66 15 761
2011 CS-01 23 47 15 10 3 1 1 72 13 115
2011 CS-02 20 44 20 10 4 1 0 65 15 356
2011 CS-03 16 48 18 13 4 0 0 65 17 211
2011 CS-04 20 41 19 11 8 2 0 62 19 64
2011 CS-05 17 42 25 17 0 0 0 58 17 12

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 27 44 15 9 4 0 0 72 13 480
2018 CS-01 39 37 18 4 0 2 0 78 4 51
2018 CS-02 31 45 13 8 3 0 0 76 11 222
2018 CS-03 15 49 20 11 5 0 0 64 16 130
2018 CS-04 26 40 14 16 4 0 0 66 20 50
2018 CS-05 27 55 18 0 0 0 0 82 0 11
2017 CS 30 46 12 7 5 0 0 76 12 565
2017 CS-01 35 37 15 6 6 0 0 73 13 62
2017 CS-02 30 46 12 6 5 0 0 77 11 290
2017 CS-03 30 50 10 7 3 0 0 79 10 145
2017 CS-04 23 52 13 10 2 0 0 75 13 48
2017 CS-05 23 23 30 15 9 0 0 46 24 13

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 12 30 21 10 8 16 3 52 22 477
2018 CS-01 16 28 22 8 6 18 2 55 18 50
2018 CS-02 12 23 20 10 6 25 4 49 23 220
2018 CS-03 8 32 24 12 11 9 3 46 27 131
2018 CS-04 14 48 16 10 6 4 2 66 17 50
2018 CS-05 9 64 9 0 9 9 0 80 10 11
2017 CS 13 23 19 12 7 21 5 49 25 565
2017 CS-01 21 8 19 13 13 24 2 39 35 62
2017 CS-02 11 19 18 9 5 31 7 48 23 290
2017 CS-03 14 32 21 12 10 8 3 51 25 145
2017 CS-04 13 40 19 23 2 2 2 54 26 48
2017 CS-05 30 46 8 9 8 0 0 76 16 13
2014 CS 15 26 18 13 4 17 6 54 22 607
2014 CS-01 19 26 15 6 4 23 6 63 15 77
2014 CS-02 16 20 18 11 5 24 7 52 22 319
2014 CS-03 9 34 21 19 4 6 6 50 27 140
2014 CS-04 14 44 20 14 2 2 4 62 17 50

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 35 41 13 6 4 0 1 77 10 481
2018 CS-01 39 41 10 4 6 0 0 80 10 51
2018 CS-02 38 36 14 5 4 0 2 76 9 222
2018 CS-03 26 45 17 7 4 1 0 72 11 132
2018 CS-04 30 52 4 10 4 0 0 82 14 50
2018 CS-05 55 45 0 0 0 0 0 100 0 11
2017 CS 42 39 10 5 4 0 0 81 9 567
2017 CS-01 42 35 11 2 10 0 0 77 11 62
2017 CS-02 43 38 11 4 4 0 0 81 8 292
2017 CS-03 44 39 8 6 2 0 1 83 8 145
2017 CS-04 35 48 8 4 2 2 0 85 6 48
2017 CS-05 38 30 8 24 0 0 0 68 24 13
2014 CS 44 39 8 6 2 0 0 84 7 607
2014 CS-01 52 33 10 1 1 3 0 87 3 77
2014 CS-02 45 40 8 5 3 0 0 85 8 319
2014 CS-03 42 41 6 10 0 0 0 84 10 140
2014 CS-04 40 36 16 4 2 0 2 78 6 50
2011 CS 38 39 13 5 3 1 1 79 9 757
2011 CS-01 39 42 13 4 1 2 0 83 5 112
2011 CS-02 40 37 12 6 3 1 1 79 10 355
2011 CS-03 36 39 15 4 3 2 1 77 7 211
2011 CS-04 31 41 13 8 5 0 3 74 13 64
2011 CS-05 33 50 8 8 0 0 0 83 8 12
2008 CS 33 38 13 9 6 0 0 72 15 839
2008 CS-01 47 32 8 8 5 0 0 79 13 166
2008 CS-02 34 40 11 8 6 1 0 75 14 387
2008 CS-03 28 38 18 11 5 0 1 67 15 198
2008 CS-04 20 39 25 9 6 0 0 59 16 64
2008 CS-05 0 46 15 15 23 0 0 46 38 13

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 18 34 20 13 3 5 9 59 18 182
2018 CS-02 29 36 14 0 0 21 0 82 0 14
2018 CS-03 12 34 23 11 4 6 11 55 17 103
2018 CS-04 20 37 17 20 0 0 7 60 21 46
2018 CS-05 50 30 10 10 0 0 0 80 10 10
2017 CS 27 33 14 10 5 2 8 67 17 185
2017 CS-02 13 27 27 13 0 13 7 50 17 15
2017 CS-03 30 31 12 9 7 1 9 68 18 106
2017 CS-04 20 44 9 11 4 2 9 73 18 45
2017 CS-05 49 16 26 0 8 0 0 66 8 12
2014 CS 20 32 19 11 4 5 9 61 17 224
2014 CS-02 27 39 18 0 0 6 9 79 0 33
2014 CS-03 16 26 24 12 6 6 11 50 21 125
2014 CS-04 22 41 11 13 4 4 4 69 19 46

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 22 43 14 15 5 0 1 66 20 479
2018 CS-01 27 51 6 10 6 0 0 78 16 51
2018 CS-02 20 41 19 13 4 0 2 63 18 220
2018 CS-03 17 45 12 22 4 0 0 62 26 131
2018 CS-04 32 48 4 10 6 0 0 80 16 50
2018 CS-05 55 27 9 0 9 0 0 82 9 11
2017 CS 23 41 15 13 8 0 0 64 21 567
2017 CS-01 23 32 15 11 18 0 2 56 30 62
2017 CS-02 21 42 18 13 5 0 0 63 19 292
2017 CS-03 26 43 9 12 10 0 0 69 22 145
2017 CS-04 29 46 13 6 6 0 0 75 13 48
2017 CS-05 30 23 15 32 0 0 0 53 32 13
2014 CS 21 39 18 13 7 1 0 61 20 606
2014 CS-01 27 32 13 18 6 3 1 61 25 77
2014 CS-02 21 38 22 12 7 1 0 60 18 319
2014 CS-03 17 46 17 12 7 1 0 64 20 139
2014 CS-04 18 40 18 16 6 0 2 59 22 50
2011 CS 26 40 16 10 4 1 2 68 15 755
2011 CS-01 29 37 18 8 4 1 4 68 13 112
2011 CS-02 23 40 17 13 4 1 1 65 18 355
2011 CS-03 25 45 14 9 5 0 1 72 14 211
2011 CS-04 34 32 18 10 2 2 3 69 12 62
2011 CS-05 67 25 8 0 0 0 0 92 0 12
2008 CS 28 41 17 10 4 1 1 70 13 836
2008 CS-01 32 36 17 10 4 1 1 69 13 166
2008 CS-02 26 44 14 11 4 0 1 71 15 385
2008 CS-03 26 40 21 10 3 0 0 66 13 197
2008 CS-04 39 38 16 2 2 3 2 80 3 64
2008 CS-05 31 31 15 8 8 0 8 67 17 13

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 36 47 9 4 4 0 0 83 8 479
2018 CS-01 53 33 6 4 4 0 0 86 8 51
2018 CS-02 35 44 13 4 4 0 0 79 8 221
2018 CS-03 25 63 6 2 3 0 0 88 5 130
2018 CS-04 46 40 4 8 2 0 0 86 10 50
2018 CS-05 45 45 9 0 0 0 0 91 0 11
2017 CS 42 43 7 6 2 0 0 85 8 566
2017 CS-01 47 37 8 3 5 0 0 84 8 62
2017 CS-02 38 46 8 6 1 0 0 84 8 291
2017 CS-03 46 43 5 4 3 0 0 88 7 145
2017 CS-04 48 38 0 8 6 0 0 85 15 48
2017 CS-05 46 38 8 9 0 0 0 84 9 13
2014 CS 38 45 9 5 2 0 0 84 7 605
2014 CS-01 35 51 6 3 5 0 0 86 8 77
2014 CS-02 38 44 10 5 2 0 0 82 7 318
2014 CS-03 38 47 8 3 3 1 0 86 6 139
2014 CS-04 40 38 12 10 0 0 0 78 10 50
2011 CS 41 44 9 4 2 0 0 86 6 756
2011 CS-01 29 55 11 4 2 0 0 84 5 114
2011 CS-02 42 42 9 4 2 1 0 85 6 352
2011 CS-03 40 48 7 3 1 0 0 89 4 211
2011 CS-04 50 31 8 9 2 0 0 81 11 64
2011 CS-05 58 42 0 0 0 0 0 100 0 12
2008 CS 39 43 10 6 2 0 0 82 8 838
2008 CS-01 43 40 10 5 2 0 1 84 7 166
2008 CS-02 34 45 11 8 2 0 0 79 10 386
2008 CS-03 37 48 7 5 4 0 0 85 8 198
2008 CS-04 59 25 11 5 0 0 0 84 5 64
2008 CS-05 62 23 0 0 15 0 0 85 15 13

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 41 44 8 5 2 0 0 85 7 474
2018 CS-01 56 36 4 2 2 0 0 92 4 50
2018 CS-02 37 47 8 7 2 0 0 83 9 219
2018 CS-03 38 50 9 2 1 0 0 88 3 128
2018 CS-04 48 36 6 4 6 0 0 84 10 50
2018 CS-05 55 45 0 0 0 0 0 100 0 11
2017 CS 46 42 5 5 2 0 0 88 7 566
2017 CS-01 55 32 3 8 2 0 0 87 10 62
2017 CS-02 41 45 7 5 2 0 0 86 8 291
2017 CS-03 48 45 3 2 1 0 0 93 3 145
2017 CS-04 50 38 6 4 2 0 0 88 6 48
2017 CS-05 61 32 0 8 0 0 0 92 8 13
2014 CS 42 44 7 5 2 0 0 86 7 606
2014 CS-01 40 43 5 6 4 1 0 84 10 77
2014 CS-02 39 45 7 6 3 0 0 85 8 319
2014 CS-03 45 44 9 2 1 0 0 88 3 139
2014 CS-04 44 44 4 4 4 0 0 88 8 50
2011 CS 44 44 6 4 2 0 0 89 6 756
2011 CS-01 43 43 8 1 4 0 0 87 5 113
2011 CS-02 42 45 6 5 2 1 0 88 7 356
2011 CS-03 45 44 5 3 1 0 0 91 4 209
2011 CS-04 52 38 5 5 0 0 0 90 5 63
2011 CS-05 75 17 8 0 0 0 0 92 0 12
2008 CS 42 44 7 5 2 0 0 86 7 838
2008 CS-01 46 39 7 7 2 0 0 84 9 166
2008 CS-02 38 47 8 5 2 0 0 85 7 386
2008 CS-03 40 47 6 4 3 1 0 88 7 198
2008 CS-04 58 34 3 5 0 0 0 92 5 64
2008 CS-05 77 8 8 0 8 0 0 85 8 13

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 17 39 18 13 10 3 0 58 23 481
2018 CS-01 29 35 10 10 10 6 0 69 21 51
2018 CS-02 14 38 20 14 10 3 1 54 25 221
2018 CS-03 11 39 23 14 12 1 0 50 27 132
2018 CS-04 20 48 14 8 6 4 0 71 15 50
2018 CS-05 36 64 0 0 0 0 0 100 0 11
2017 CS 20 39 16 15 8 2 0 61 23 564
2017 CS-01 24 35 13 6 13 8 0 65 21 62
2017 CS-02 19 37 17 16 9 2 1 57 26 290
2017 CS-03 20 41 15 16 7 1 0 62 23 144
2017 CS-04 17 52 19 10 2 0 0 69 13 48
2017 CS-05 30 38 8 24 0 0 0 68 24 13
2014 CS 18 37 21 15 7 2 0 56 22 607
2014 CS-01 28 43 10 8 5 4 1 76 14 77
2014 CS-02 17 34 22 17 8 2 0 52 25 319
2014 CS-03 13 40 26 15 6 1 0 53 21 140
2014 CS-04 16 40 22 10 6 4 2 60 17 50
2011 CS 24 38 18 10 6 3 1 65 17 754
2011 CS-01 31 30 23 6 5 2 3 64 12 113
2011 CS-02 20 38 18 12 7 4 0 61 20 354
2011 CS-03 22 43 18 11 5 1 0 66 16 210
2011 CS-04 38 38 14 6 2 0 2 77 8 63
2011 CS-05 45 55 0 0 0 0 0 100 0 11
2008 CS 24 43 17 8 6 1 0 68 14 838
2008 CS-01 32 32 18 8 7 4 1 66 15 165
2008 CS-02 18 48 18 9 6 1 0 66 15 387
2008 CS-03 25 45 17 10 4 0 0 70 13 198
2008 CS-04 41 41 11 3 2 2 2 84 5 64
2008 CS-05 38 38 0 0 23 0 0 77 23 13

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 19 36 15 13 15 2 1 57 28 482
2018 CS-01 29 31 14 10 14 0 2 62 24 51
2018 CS-02 14 31 15 16 18 3 2 47 36 222
2018 CS-03 18 38 18 14 11 0 1 56 25 132
2018 CS-04 30 48 8 6 8 0 0 78 14 50
2018 CS-05 36 64 0 0 0 0 0 100 0 11
2017 CS 21 31 13 15 16 2 1 54 32 564
2017 CS-01 15 21 15 13 29 8 0 39 46 62
2017 CS-02 18 29 15 16 18 1 2 49 36 289
2017 CS-03 26 34 11 18 9 1 1 61 27 145
2017 CS-04 35 33 10 6 13 0 2 70 19 48
2017 CS-05 23 61 9 0 8 0 0 84 8 13
2014 CS 15 29 19 18 16 2 2 46 35 607
2014 CS-01 13 32 13 15 21 4 3 48 39 77
2014 CS-02 13 26 19 18 19 2 2 41 39 319
2014 CS-03 16 33 23 21 6 1 1 50 27 140
2014 CS-04 20 30 14 12 16 2 6 54 30 50
2011 CS 15 29 17 16 19 3 2 46 36 754
2011 CS-01 23 23 9 14 25 4 3 49 42 113
2011 CS-02 8 24 22 16 24 5 1 35 42 353
2011 CS-03 18 36 17 18 10 0 1 54 29 210
2011 CS-04 22 41 10 10 13 2 3 67 23 63
2011 CS-05 42 25 0 17 0 8 8 80 20 12
2008 CS 18 31 15 17 16 1 1 50 34 835
2008 CS-01 29 27 15 13 15 1 0 56 28 165
2008 CS-02 9 32 17 20 20 1 1 42 40 384
2008 CS-03 22 36 13 16 12 1 1 58 28 198
2008 CS-04 33 34 14 9 6 0 3 69 16 64
2008 CS-05 8 15 0 38 15 8 15 30 70 13

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 30 43 12 9 5 1 0 74 13 479
2018 CS-01 32 38 16 6 6 2 0 71 12 50
2018 CS-02 30 41 12 11 5 0 0 72 16 222
2018 CS-03 26 50 12 8 4 0 0 76 12 130
2018 CS-04 36 44 12 8 0 0 0 80 8 50
2018 CS-05 55 36 9 0 0 0 0 91 0 11
2017 CS 34 44 10 6 4 0 0 79 11 566
2017 CS-01 35 47 5 5 6 0 2 84 11 62
2017 CS-02 32 43 13 6 5 0 0 76 11 292
2017 CS-03 37 44 10 8 2 0 0 81 10 145
2017 CS-04 35 50 6 4 4 0 0 85 8 48
2017 CS-05 49 33 18 0 0 0 0 82 0 12
2014 CS 27 44 14 10 5 0 0 71 15 607
2014 CS-01 32 40 9 12 5 0 3 74 17 77
2014 CS-02 25 43 16 11 5 0 0 68 16 319
2014 CS-03 24 52 13 6 4 0 0 76 11 140
2014 CS-04 34 32 18 16 0 0 0 66 16 50
2011 CS 29 46 12 9 3 1 0 76 12 755
2011 CS-01 34 42 13 6 3 2 1 78 9 112
2011 CS-02 25 47 14 10 3 0 0 72 13 354
2011 CS-03 30 47 11 9 2 0 0 78 11 210
2011 CS-04 34 45 5 9 6 0 0 80 16 64
2011 CS-05 50 42 8 0 0 0 0 92 0 12

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 33 41 13 8 5 0 0 74 13 477
2018 CS-01 30 50 10 4 4 2 0 82 8 50
2018 CS-02 27 43 14 10 5 0 1 71 15 221
2018 CS-03 30 40 16 8 5 0 0 71 13 129
2018 CS-04 52 30 10 4 4 0 0 82 8 50
2018 CS-05 91 9 0 0 0 0 0 100 0 11
2017 CS 35 43 11 7 4 1 0 79 11 565
2017 CS-01 42 34 8 10 2 3 2 80 12 62
2017 CS-02 32 44 13 7 4 0 0 77 10 291
2017 CS-03 34 46 6 8 6 0 0 81 13 145
2017 CS-04 44 38 15 2 2 0 0 81 4 48
2017 CS-05 49 41 0 0 10 0 0 90 10 12
2014 CS 34 40 15 7 3 0 0 75 10 606
2014 CS-01 40 32 19 4 4 1 0 73 8 77
2014 CS-02 33 41 16 7 3 0 0 74 10 318
2014 CS-03 31 46 12 7 3 0 0 78 10 140
2014 CS-04 36 38 12 10 4 0 0 74 14 50

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 28 43 16 7 5 0 0 71 12 476
2018 CS-01 34 40 18 6 2 0 0 74 8 50
2018 CS-02 29 45 15 7 4 1 0 74 11 220
2018 CS-03 19 47 21 6 6 0 0 67 12 129
2018 CS-04 32 36 16 10 6 0 0 68 16 50
2018 CS-05 55 27 9 0 9 0 0 82 9 11
2017 CS 34 43 11 7 4 1 0 77 11 566
2017 CS-01 35 37 11 10 3 0 3 75 13 62
2017 CS-02 33 46 12 5 4 1 0 79 9 292
2017 CS-03 36 41 8 8 6 1 0 78 14 145
2017 CS-04 35 40 13 8 4 0 0 75 13 48
2017 CS-05 41 25 16 8 10 0 0 66 18 12
2014 CS 30 42 15 8 4 1 0 73 12 607
2014 CS-01 40 34 14 3 5 3 1 77 8 77
2014 CS-02 30 45 14 6 4 1 0 75 10 319
2014 CS-03 26 47 13 11 3 0 0 74 14 140
2014 CS-04 32 28 26 12 2 0 0 60 14 50
2011 CS 37 43 11 6 1 1 1 82 7 756
2011 CS-01 43 42 10 2 2 2 0 86 4 113
2011 CS-02 37 42 11 7 1 1 1 81 8 355
2011 CS-03 30 52 11 4 1 0 0 84 5 210
2011 CS-04 44 27 16 11 2 0 0 71 13 63
2011 CS-05 67 33 0 0 0 0 0 100 0 12

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 19 42 19 9 6 4 1 64 16 481
2018 CS-01 18 45 12 14 6 4 2 67 21 51
2018 CS-02 16 39 23 8 7 7 1 60 16 221
2018 CS-03 14 46 23 11 4 2 1 61 15 132
2018 CS-04 28 48 6 6 8 4 0 79 15 50
2018 CS-05 64 36 0 0 0 0 0 100 0 11
2017 CS 21 38 22 7 4 7 1 64 13 564
2017 CS-01 19 35 21 8 11 5 0 58 20 62
2017 CS-02 18 37 22 7 3 10 1 63 12 289
2017 CS-03 21 40 20 11 3 4 1 64 14 145
2017 CS-04 31 46 19 0 2 2 0 79 2 48
2017 CS-05 38 30 23 0 9 0 0 68 9 13

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 47 35 10 4 3 1 1 83 7 479
2018 CS-01 47 37 8 4 0 4 0 88 4 51
2018 CS-02 49 34 9 4 3 0 0 83 7 222
2018 CS-03 43 34 12 7 2 0 2 78 9 130
2018 CS-04 44 48 6 0 2 0 0 92 2 50
2018 CS-05 40 30 10 10 0 0 10 78 11 10
2017 CS 49 32 9 6 3 1 1 82 9 566
2017 CS-01 45 26 19 6 2 2 0 72 8 62
2017 CS-02 49 31 8 5 3 1 2 83 9 291
2017 CS-03 52 30 7 6 4 0 0 83 10 145
2017 CS-04 48 40 6 4 2 0 0 88 6 48
2017 CS-05 38 46 0 8 9 0 0 84 16 13
2014 CS 39 37 13 5 2 1 2 79 8 605
2014 CS-01 37 36 16 3 3 4 1 77 5 77
2014 CS-02 41 35 14 5 2 1 2 78 7 319
2014 CS-03 41 39 11 6 1 0 1 81 8 139
2014 CS-04 27 49 10 8 2 2 2 79 11 49
2011 CS 49 36 9 4 2 1 1 86 5 760
2011 CS-01 43 43 8 3 0 2 1 88 4 115
2011 CS-02 51 32 11 4 1 1 1 84 5 355
2011 CS-03 51 37 7 1 3 0 0 89 5 211
2011 CS-04 45 39 5 8 3 0 0 84 11 64
2011 CS-05 33 50 8 8 0 0 0 83 8 12

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 44 35 13 4 3 1 0 80 7 480
2018 CS-01 61 29 8 0 0 2 0 92 0 51
2018 CS-02 54 33 8 2 1 0 1 89 3 221
2018 CS-03 33 38 17 7 5 0 0 71 12 131
2018 CS-04 26 40 20 6 6 2 0 67 12 50
2018 CS-05 9 18 36 18 18 0 0 27 36 11
2017 CS 48 35 10 4 2 0 1 83 7 567
2017 CS-01 50 37 5 2 2 2 3 92 3 62
2017 CS-02 58 31 5 3 1 0 1 90 4 292
2017 CS-03 38 39 16 3 4 0 1 77 7 145
2017 CS-04 25 40 15 17 4 0 0 65 21 48
2017 CS-05 0 30 38 16 15 0 0 30 32 13
2014 CS 42 36 15 5 2 0 0 77 7 607
2014 CS-01 49 39 5 6 0 0 0 88 6 77
2014 CS-02 52 33 11 3 1 0 0 85 4 319
2014 CS-03 29 44 21 4 2 0 0 73 6 140
2014 CS-04 12 30 34 16 8 0 0 42 24 50
2011 CS 37 42 13 5 2 0 0 79 7 757
2011 CS-01 51 34 10 3 2 0 1 86 4 113
2011 CS-02 42 44 12 1 1 0 0 86 2 355
2011 CS-03 28 44 18 6 4 0 0 72 10 210
2011 CS-04 19 45 11 20 5 0 0 64 25 64
2011 CS-05 8 33 25 17 17 0 0 42 33 12
2008 CS 37 39 16 5 2 0 0 77 8 838
2008 CS-01 50 40 5 4 1 0 1 91 4 166
2008 CS-02 42 41 12 3 1 0 1 84 4 386
2008 CS-03 26 39 24 6 6 0 0 65 12 198
2008 CS-04 17 36 31 11 3 0 2 54 14 64
2008 CS-05 23 15 15 38 8 0 0 38 46 13

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 CS 20 52 28 482
2018 CS-01 16 55 29 51
2018 CS-02 19 50 31 222
2018 CS-03 20 52 27 132
2018 CS-04 22 48 30 50
2018 CS-05 27 73 0 11
2017 CS 20 49 31 567
2017 CS-01 10 40 50 62
2017 CS-02 19 49 32 292
2017 CS-03 20 52 28 145
2017 CS-04 31 50 19 48
2017 CS-05 47 53 0 13
2014 CS 16 49 34 607
2014 CS-01 15 49 36 77
2014 CS-02 16 50 34 319
2014 CS-03 15 53 32 140
2014 CS-04 22 38 40 50
2011 CS 15 54 31 759
2011 CS-01 15 47 38 115
2011 CS-02 14 54 32 356
2011 CS-03 16 55 29 209
2011 CS-04 17 61 22 64
2011 CS-05 8 75 17 12

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 CS 23 33 31 5 3 4 96
2018 CS-02 33 30 26 5 2 5 43
2018 CS-03 11 44 41 4 0 0 27
2018 CS-04 36 18 27 18 0 0 11
2017 CS 21 36 26 5 0 11 112
2017 CS-02 16 42 29 4 0 9 55
2017 CS-03 21 48 17 3 0 10 29
2017 CS-04 50 14 7 14 0 14 14
2014 CS 19 42 23 12 9999 4 100
2014 CS-01 8 25 42 8 9999 17 12
2014 CS-02 25 42 13 15 9999 4 52
2014 CS-03 14 52 19 14 9999 0 21
2014 CS-04 18 55 27 0 9999 0 11
2011 CS 17 39 31 3 9999 9 116
2011 CS-01 12 41 29 6 9999 12 17
2011 CS-02 18 41 27 6 9999 8 51
2011 CS-03 18 47 26 0 9999 9 34
2011 CS-04 18 9 64 0 9999 9 11
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 43 41 10 5 1 0 0 83 6 480
2018 CS-01 60 26 10 2 2 0 0 86 4 50
2018 CS-02 43 37 11 6 1 0 0 81 8 222
2018 CS-03 33 54 8 5 1 0 0 87 5 131
2018 CS-04 42 38 18 0 2 0 0 80 2 50
2018 CS-05 73 18 9 0 0 0 0 91 0 11
2017 CS 45 40 9 3 3 0 0 85 6 565
2017 CS-01 53 26 15 3 3 0 0 79 6 62
2017 CS-02 42 42 9 3 3 0 0 84 7 290
2017 CS-03 48 41 8 3 1 0 0 88 4 145
2017 CS-04 44 44 10 0 2 0 0 88 2 48
2017 CS-05 61 15 8 8 9 0 0 76 16 13
2014 CS 40 45 10 4 1 0 0 85 4 606
2014 CS-01 41 36 19 4 0 0 0 77 4 77
2014 CS-02 40 47 9 2 1 1 0 87 3 318
2014 CS-03 38 47 7 6 1 1 0 86 7 140
2014 CS-04 40 46 10 4 0 0 0 86 4 50
2011 CS 40 46 9 3 1 1 0 87 4 759
2011 CS-01 43 39 12 4 1 2 0 83 4 114
2011 CS-02 39 45 9 4 1 2 0 86 5 355
2011 CS-03 37 50 9 1 1 0 0 88 3 211
2011 CS-04 34 56 8 2 0 0 0 91 2 64
2011 CS-05 58 42 0 0 0 0 0 100 0 12
2008 CS 44 41 9 3 2 0 0 86 5 835
2008 CS-01 52 34 10 3 0 0 1 87 3 166
2008 CS-02 43 39 11 3 2 1 0 83 6 383
2008 CS-03 39 49 6 4 1 1 0 89 5 198
2008 CS-04 47 44 3 5 2 0 0 91 6 64
2008 CS-05 38 46 0 0 15 0 0 85 15 13

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 22 47 17 10 1 2 0 71 12 481
2018 CS-01 22 50 18 4 0 6 0 77 4 50
2018 CS-02 23 45 17 9 2 3 0 71 12 222
2018 CS-03 18 47 20 12 1 1 1 66 13 132
2018 CS-04 18 54 16 10 2 0 0 72 12 50
2018 CS-05 45 36 9 9 0 0 0 82 9 11
2017 CS 28 46 14 7 2 1 0 76 10 565
2017 CS-01 37 39 18 5 2 0 0 76 6 62
2017 CS-02 30 48 14 4 2 2 0 80 6 290
2017 CS-03 23 45 14 13 3 0 1 69 17 145
2017 CS-04 23 56 8 13 0 0 0 79 13 48
2017 CS-05 46 24 15 8 8 0 0 70 15 13
2014 CS 26 43 19 7 3 2 0 71 10 606
2014 CS-01 31 45 17 8 0 0 0 76 8 77
2014 CS-02 25 42 21 6 3 3 0 69 9 319
2014 CS-03 23 47 16 9 5 1 0 70 14 139
2014 CS-04 32 40 22 4 0 2 0 73 4 50
2011 CS 22 43 18 10 3 4 0 67 14 755
2011 CS-01 21 48 16 6 4 4 0 72 11 113
2011 CS-02 23 39 20 9 3 5 0 66 13 352
2011 CS-03 20 45 17 12 3 2 1 67 16 211
2011 CS-04 25 41 14 17 3 0 0 66 20 64
2011 CS-05 17 67 17 0 0 0 0 83 0 12

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 10 24 35 23 5 1 2 28 36 480
2018 CS-01 10 12 31 37 8 0 2 46 22 51
2018 CS-02 9 21 33 27 6 1 3 35 31 220
2018 CS-03 9 32 42 12 3 0 2 15 42 132
2018 CS-04 14 34 32 18 2 0 0 20 48 50
2018 CS-05 27 27 36 9 0 0 0 9 55 11
2017 CS 9 23 38 18 9 1 2 28 33 563
2017 CS-01 11 21 28 11 21 2 5 35 35 61
2017 CS-02 7 18 38 22 11 2 4 34 26 291
2017 CS-03 10 27 44 16 2 1 0 18 37 144
2017 CS-04 19 33 35 10 2 0 0 13 52 48
2017 CS-05 30 32 23 15 0 0 0 15 62 13
2014 CS 9 28 38 15 5 2 3 21 38 606
2014 CS-01 6 17 35 23 10 6 3 36 26 77
2014 CS-02 6 25 39 18 5 3 5 24 33 318
2014 CS-03 11 34 43 7 4 1 1 11 46 140
2014 CS-04 18 36 30 8 4 0 4 13 56 50
2011 CS 10 23 41 17 6 1 3 23 34 757
2011 CS-01 11 18 34 23 8 2 5 33 30 114
2011 CS-02 8 21 43 18 7 1 3 25 30 355
2011 CS-03 13 24 42 13 3 2 3 17 39 209
2011 CS-04 11 31 44 13 2 0 0 14 42 64
2011 CS-05 0 42 33 17 8 0 0 25 42 12
2008 CS 7 23 39 20 7 2 2 28 32 836
2008 CS-01 6 15 36 19 15 4 5 37 23 165
2008 CS-02 6 22 39 23 6 2 3 30 29 386
2008 CS-03 11 29 36 17 6 0 1 23 41 197
2008 CS-04 5 22 59 14 0 0 0 14 27 64
2008 CS-05 15 23 46 8 8 0 0 15 38 13

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 5 17 27 30 16 3 3 49 22 477
2018 CS-01 12 8 24 24 24 4 4 52 22 50
2018 CS-02 4 13 21 35 21 3 3 59 18 218
2018 CS-03 4 23 33 29 8 2 2 39 28 132
2018 CS-04 4 18 42 26 8 0 2 35 22 50
2018 CS-05 0 18 27 36 18 0 0 55 18 11
2017 CS 5 12 28 29 18 4 6 51 18 560
2017 CS-01 7 13 41 11 20 3 5 34 21 61
2017 CS-02 3 8 19 32 24 5 9 65 13 288
2017 CS-03 5 19 34 31 8 2 1 40 24 144
2017 CS-04 8 10 44 27 8 0 2 36 19 48
2017 CS-05 8 8 23 47 15 0 0 62 15 13
2014 CS 5 16 31 28 11 5 5 43 23 605
2014 CS-01 9 9 22 28 15 12 5 52 22 77
2014 CS-02 3 13 29 31 12 5 7 49 18 318
2014 CS-03 4 23 37 23 7 4 2 32 29 139
2014 CS-04 8 20 38 24 6 0 4 31 29 50
2011 CS 6 15 26 29 14 5 6 48 23 755
2011 CS-01 4 11 20 30 15 10 10 56 19 113
2011 CS-02 5 12 25 29 18 4 7 53 19 354
2011 CS-03 8 19 31 25 9 4 4 37 30 209
2011 CS-04 9 20 28 33 8 2 0 41 30 64
2011 CS-05 8 25 8 50 8 0 0 58 33 12
2008 CS 3 9 18 38 24 4 5 68 13 833
2008 CS-01 1 9 10 34 28 9 9 75 13 163
2008 CS-02 4 7 16 41 23 4 5 70 12 385
2008 CS-03 4 8 26 39 20 0 3 61 12 197
2008 CS-04 0 16 19 38 28 0 0 66 16 64
2008 CS-05 8 8 31 31 23 0 0 54 15 13

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 11 26 32 18 8 3 2 27 39 481
2018 CS-01 6 18 35 22 12 4 4 36 26 51
2018 CS-02 8 19 33 22 12 4 3 36 29 221
2018 CS-03 14 35 32 11 5 2 1 16 51 132
2018 CS-04 16 38 38 8 0 0 0 8 54 50
2018 CS-05 18 27 18 36 0 0 0 36 45 11
2017 CS 11 17 33 19 12 2 6 33 31 562
2017 CS-01 7 20 38 11 20 2 3 33 28 61
2017 CS-02 8 13 27 22 16 4 9 44 25 289
2017 CS-03 16 16 42 18 4 0 4 23 33 144
2017 CS-04 17 38 29 15 2 0 0 17 54 48
2017 CS-05 15 32 38 15 0 0 0 15 47 13
2014 CS 14 24 32 16 7 3 5 25 41 603
2014 CS-01 12 23 31 8 15 8 3 26 40 77
2014 CS-02 10 21 33 20 6 3 7 29 34 316
2014 CS-03 14 27 35 16 4 2 1 21 43 139
2014 CS-04 28 32 26 6 4 0 4 10 63 50
2011 CS 10 23 31 19 8 3 6 29 36 757
2011 CS-01 8 22 30 18 12 3 8 34 33 115
2011 CS-02 9 22 30 20 8 5 7 32 34 353
2011 CS-03 11 24 32 20 7 2 5 28 37 210
2011 CS-04 16 33 38 11 2 0 2 13 49 64
2011 CS-05 8 17 58 8 8 0 0 17 25 12
2008 CS 6 16 33 24 12 4 4 39 24 835
2008 CS-01 5 10 28 23 19 10 6 49 17 164
2008 CS-02 5 16 32 27 11 5 5 42 23 385
2008 CS-03 7 16 41 24 10 2 1 34 23 198
2008 CS-04 9 30 31 20 9 0 0 30 39 64
2008 CS-05 23 23 31 8 15 0 0 23 46 13

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 6 16 35 26 14 1 3 41 22 479
2018 CS-01 0 12 18 41 22 2 6 68 13 51
2018 CS-02 2 9 35 30 21 0 3 52 12 219
2018 CS-03 11 20 45 19 5 0 2 24 31 132
2018 CS-04 14 28 36 16 6 0 0 22 42 50
2018 CS-05 18 45 27 9 0 0 0 9 64 11
2017 CS 6 12 34 29 14 1 3 45 19 561
2017 CS-01 0 15 28 21 30 3 3 54 16 61
2017 CS-02 4 7 30 35 19 1 5 57 11 289
2017 CS-03 9 17 42 26 4 0 2 31 26 144
2017 CS-04 15 27 44 10 4 0 0 15 42 48
2017 CS-05 8 23 38 32 0 0 0 32 30 13
2014 CS 7 18 35 24 10 2 4 36 26 606
2014 CS-01 4 13 16 31 25 7 5 63 19 76
2014 CS-02 5 12 36 30 10 2 4 43 18 319
2014 CS-03 10 24 43 17 4 1 1 22 34 140
2014 CS-04 10 40 38 4 4 0 4 8 52 50
2011 CS 5 13 31 31 13 2 4 47 19 755
2011 CS-01 3 11 23 32 25 2 6 61 14 114
2011 CS-02 4 9 30 35 15 3 5 55 13 354
2011 CS-03 7 15 38 28 6 1 5 36 24 208
2011 CS-04 9 31 33 23 3 0 0 27 41 64
2011 CS-05 8 25 42 17 8 0 0 25 33 12
2008 CS 4 11 33 33 16 1 2 50 16 838
2008 CS-01 2 5 17 37 32 3 4 74 8 166
2008 CS-02 4 9 33 37 14 1 2 53 13 386
2008 CS-03 6 16 41 27 10 0 1 37 22 198
2008 CS-04 3 25 47 20 5 0 0 25 28 64
2008 CS-05 8 31 31 15 8 0 8 25 42 13

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 13 24 28 20 12 1 3 33 38 480
2018 CS-01 2 16 22 39 14 4 4 57 19 51
2018 CS-02 7 19 30 25 16 2 3 42 27 220
2018 CS-03 19 31 30 13 6 0 2 19 51 132
2018 CS-04 28 36 22 6 6 2 0 12 65 50
2018 CS-05 27 36 27 0 9 0 0 9 64 11
2017 CS 10 22 31 19 12 3 4 33 34 563
2017 CS-01 10 26 25 3 26 5 5 33 40 61
2017 CS-02 7 15 29 25 15 3 6 44 24 289
2017 CS-03 12 30 37 16 4 1 0 20 43 145
2017 CS-04 19 25 38 15 4 0 0 19 44 48
2017 CS-05 8 53 24 15 0 0 0 15 61 13
2014 CS 15 25 31 14 8 2 4 24 43 606
2014 CS-01 5 17 30 16 19 9 4 41 25 77
2014 CS-02 12 20 33 18 9 2 6 30 35 318
2014 CS-03 24 34 31 8 2 1 1 10 59 140
2014 CS-04 22 36 32 4 2 0 4 6 60 50
2011 CS 10 25 29 19 8 3 5 30 38 755
2011 CS-01 8 17 27 23 13 4 9 41 28 113
2011 CS-02 9 18 31 22 11 3 6 36 30 353
2011 CS-03 12 34 27 18 2 3 4 21 49 210
2011 CS-04 13 42 34 6 2 2 2 8 56 64
2011 CS-05 8 42 33 8 8 0 0 17 50 12
2008 CS 10 21 32 20 11 1 4 33 33 835
2008 CS-01 2 9 26 25 24 5 9 57 13 164
2008 CS-02 8 18 33 25 11 1 4 37 28 386
2008 CS-03 18 30 33 13 6 1 0 18 48 197
2008 CS-04 11 34 41 9 5 0 0 14 45 64
2008 CS-05 23 38 23 0 0 0 15 0 73 13

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 7 12 29 28 17 3 3 48 20 477
2018 CS-01 4 10 18 31 22 10 6 63 16 51
2018 CS-02 6 11 27 27 23 3 3 53 18 220
2018 CS-03 11 13 35 26 12 1 2 39 25 129
2018 CS-04 6 12 40 30 6 2 4 38 19 50
2018 CS-05 0 9 45 36 9 0 0 45 9 11
2017 CS 6 13 25 28 16 5 6 50 21 562
2017 CS-01 8 19 16 21 18 8 10 47 33 62
2017 CS-02 6 9 20 28 20 7 9 58 17 288
2017 CS-03 3 15 35 32 10 1 2 44 19 145
2017 CS-04 13 17 29 31 10 0 0 42 29 48
2017 CS-05 0 23 53 16 8 0 0 24 23 13
2014 CS 4 13 29 28 13 5 7 47 20 606
2014 CS-01 3 10 21 25 19 10 12 57 16 77
2014 CS-02 4 11 26 31 14 6 8 52 17 319
2014 CS-03 6 18 35 28 9 1 2 38 25 139
2014 CS-04 4 18 44 20 8 2 4 30 23 50
2011 CS 4 15 31 25 13 5 7 43 21 754
2011 CS-01 2 14 23 23 22 9 6 53 19 111
2011 CS-02 3 13 26 29 13 6 9 49 20 355
2011 CS-03 5 19 36 22 8 3 6 33 26 209
2011 CS-04 3 14 47 23 11 0 2 35 17 64
2011 CS-05 0 0 75 8 17 0 0 25 0 12
2008 CS 5 18 31 23 14 4 5 40 25 836
2008 CS-01 3 11 20 18 29 9 12 58 18 164
2008 CS-02 3 16 31 27 13 4 6 44 21 386
2008 CS-03 9 25 34 22 8 2 0 30 35 198
2008 CS-04 6 23 48 20 2 0 0 22 30 64
2008 CS-05 0 23 38 15 8 0 15 27 27 13

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 12 22 34 19 7 3 3 28 36 479
2018 CS-01 4 20 31 27 6 4 8 38 27 51
2018 CS-02 8 18 33 23 11 4 3 36 28 219
2018 CS-03 15 26 38 16 3 2 0 19 42 132
2018 CS-04 24 26 38 8 4 0 0 12 50 50
2018 CS-05 9 18 64 0 9 0 0 9 27 11
2017 CS 9 19 36 17 10 4 5 30 31 564
2017 CS-01 8 16 35 19 11 5 5 34 27 62
2017 CS-02 8 15 30 19 15 5 8 39 26 289
2017 CS-03 10 22 45 17 3 1 2 21 33 145
2017 CS-04 13 40 35 4 6 0 2 11 53 48
2017 CS-05 15 15 70 0 0 0 0 0 30 13
2014 CS 9 21 35 19 7 5 4 29 33 607
2014 CS-01 7 19 35 13 13 8 5 30 30 77
2014 CS-02 8 16 34 23 7 7 5 34 27 319
2014 CS-03 11 22 40 19 5 0 3 25 34 140
2014 CS-04 14 34 36 10 2 0 4 13 50 50

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 43 40 9 5 2 1 1 84 7 478
2018 CS-01 43 39 8 6 2 2 0 84 8 51
2018 CS-02 38 41 11 5 3 1 1 81 8 221
2018 CS-03 42 46 5 7 1 0 0 88 8 131
2018 CS-04 53 33 6 4 0 2 2 89 4 49
2018 CS-05 73 9 9 9 0 0 0 82 9 11
2017 CS 51 32 7 6 3 1 0 84 9 566
2017 CS-01 42 32 8 6 8 3 0 77 15 62
2017 CS-02 48 34 8 5 3 2 0 83 9 291
2017 CS-03 57 28 6 7 2 0 0 85 9 145
2017 CS-04 63 33 2 2 0 0 0 96 2 48
2017 CS-05 46 38 0 8 9 0 0 84 16 13
2014 CS 51 33 8 5 1 2 0 86 6 607
2014 CS-01 48 34 8 4 1 5 0 86 5 77
2014 CS-02 50 32 10 5 2 2 0 83 7 319
2014 CS-03 51 37 5 6 0 1 0 89 6 140
2014 CS-04 62 26 6 4 0 0 2 90 4 50

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 52 38 5 3 1 0 0 92 4 479
2018 CS-01 57 37 0 2 4 0 0 94 6 51
2018 CS-02 52 35 6 4 1 1 0 89 5 221
2018 CS-03 47 47 4 2 1 0 0 94 2 131
2018 CS-04 54 40 4 0 0 0 2 96 0 50
2018 CS-05 55 36 0 9 0 0 0 91 9 11
2017 CS 51 37 7 3 2 0 0 88 5 564
2017 CS-01 50 32 10 2 6 0 0 82 8 62
2017 CS-02 50 37 8 3 2 0 0 87 5 289
2017 CS-03 53 38 6 3 1 0 0 91 3 145
2017 CS-04 60 35 2 2 0 0 0 96 2 48
2017 CS-05 53 38 0 0 9 0 0 91 9 13
2014 CS 52 39 5 2 1 0 0 91 3 607
2014 CS-01 57 32 6 3 0 1 0 91 3 77
2014 CS-02 49 41 5 3 2 0 0 91 4 319
2014 CS-03 54 39 4 3 1 0 0 92 4 140
2014 CS-04 62 30 4 2 0 0 2 94 2 50

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 39 45 9 4 1 1 0 86 5 480
2018 CS-01 43 35 10 8 2 2 0 80 10 51
2018 CS-02 39 43 12 4 1 1 1 83 5 222
2018 CS-03 34 55 8 2 1 0 0 89 3 131
2018 CS-04 44 44 4 4 2 2 0 90 6 50
2018 CS-05 55 45 0 0 0 0 0 100 0 11

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 43 38 10 3 1 4 0 85 4 480
2018 CS-01 45 43 6 2 2 2 0 90 4 51
2018 CS-02 42 36 12 2 2 5 1 83 4 221
2018 CS-03 39 42 9 5 1 5 0 85 6 132
2018 CS-04 50 36 14 0 0 0 0 86 0 50
2018 CS-05 50 40 0 0 0 10 0 100 0 10
2017 CS 43 36 11 2 2 5 0 84 4 566
2017 CS-01 44 34 8 0 6 8 0 84 7 62
2017 CS-02 40 37 11 2 3 5 1 82 5 291
2017 CS-03 46 35 12 2 1 3 0 84 3 145
2017 CS-04 50 33 10 2 0 4 0 87 2 48
2017 CS-05 30 53 9 0 0 8 0 90 0 13
2014 CS 47 36 10 2 0 3 0 87 3 604
2014 CS-01 44 38 14 1 0 3 0 84 1 77
2014 CS-02 43 36 14 2 1 4 0 83 3 318
2014 CS-03 55 35 3 3 0 3 1 94 3 139
2014 CS-04 56 38 2 0 0 4 0 98 0 50

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 42 41 10 2 2 3 0 86 4 481
2018 CS-01 45 47 4 0 2 2 0 94 2 51
2018 CS-02 41 38 12 1 3 5 0 83 4 222
2018 CS-03 38 46 12 2 1 2 0 85 2 131
2018 CS-04 50 38 8 4 0 0 0 88 4 50
2018 CS-05 64 36 0 0 0 0 0 100 0 11
2017 CS 44 39 11 3 1 2 0 84 5 563
2017 CS-01 45 29 18 3 2 3 0 77 5 62
2017 CS-02 42 39 11 3 1 3 1 84 5 290
2017 CS-03 45 41 10 3 1 0 0 86 4 143
2017 CS-04 52 38 8 0 0 2 0 91 0 48
2017 CS-05 46 38 0 8 9 0 0 84 16 13
2014 CS 45 36 14 3 1 2 0 82 4 605
2014 CS-01 46 30 16 3 3 4 0 78 5 76
2014 CS-02 40 38 15 3 1 2 0 79 5 319
2014 CS-03 50 35 11 1 0 1 1 87 1 140
2014 CS-04 56 36 6 2 0 0 0 92 2 50
2011 CS 38 42 12 2 1 4 0 84 4 757
2011 CS-01 38 38 12 3 2 8 0 82 5 114
2011 CS-02 38 42 13 2 2 4 0 83 4 354
2011 CS-03 34 49 10 3 1 2 0 85 4 210
2011 CS-04 48 38 11 2 0 2 0 87 2 64
2011 CS-05 67 33 0 0 0 0 0 100 0 12

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 47 39 8 3 2 1 0 88 5 479
2018 CS-01 51 35 8 2 2 2 0 88 4 51
2018 CS-02 43 42 9 3 1 1 0 87 4 220
2018 CS-03 47 39 9 4 2 0 0 86 5 132
2018 CS-04 54 38 2 4 2 0 0 92 6 50
2018 CS-05 82 18 0 0 0 0 0 100 0 11
2017 CS 49 37 9 2 2 0 0 87 5 566
2017 CS-01 45 35 11 3 5 0 0 81 8 62
2017 CS-02 47 38 10 2 2 1 1 87 3 291
2017 CS-03 52 37 6 3 2 0 0 88 6 145
2017 CS-04 58 38 2 2 0 0 0 96 2 48
2017 CS-05 61 15 15 0 9 0 0 76 9 13
2014 CS 46 40 10 3 1 0 0 86 4 607
2014 CS-01 49 36 9 5 1 0 0 85 6 77
2014 CS-02 43 43 12 2 1 0 0 85 3 319
2014 CS-03 49 39 6 4 1 1 0 89 5 140
2014 CS-04 50 36 10 4 0 0 0 86 4 50
2011 CS 42 42 11 3 2 1 0 84 5 755
2011 CS-01 49 36 11 2 1 1 0 86 3 114
2011 CS-02 39 41 12 3 3 1 0 81 7 352
2011 CS-03 37 49 11 1 1 0 0 86 2 210
2011 CS-04 48 36 8 5 3 0 0 84 8 64
2011 CS-05 83 17 0 0 0 0 0 100 0 12
2008 CS 41 40 12 4 3 1 0 82 7 839
2008 CS-01 47 35 10 2 3 1 1 84 5 167
2008 CS-02 37 41 13 4 3 2 0 79 7 386
2008 CS-03 40 44 9 4 3 0 0 84 7 198
2008 CS-04 52 36 11 0 2 0 0 88 2 64
2008 CS-05 46 31 15 0 8 0 0 77 8 13

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 24 43 14 3 4 7 5 76 8 480
2018 CS-01 37 24 14 2 4 12 8 76 7 51
2018 CS-02 23 38 16 4 3 10 6 74 8 222
2018 CS-03 15 54 14 5 5 4 3 75 11 131
2018 CS-04 28 52 12 0 2 2 4 85 2 50
2018 CS-05 36 45 9 0 0 9 0 90 0 11
2017 CS 31 33 12 6 3 7 7 75 11 566
2017 CS-01 29 31 13 8 3 8 8 71 13 62
2017 CS-02 29 31 13 5 4 8 10 73 11 291
2017 CS-03 34 36 9 9 2 5 5 78 12 145
2017 CS-04 31 44 15 2 0 8 0 82 2 48
2017 CS-05 53 30 8 0 9 0 0 84 9 13
2014 CS 38 31 13 5 3 5 5 76 9 607
2014 CS-01 42 23 14 4 0 8 9 78 5 77
2014 CS-02 38 27 16 5 3 6 6 73 9 319
2014 CS-03 36 38 11 5 4 3 4 79 9 140
2014 CS-04 36 42 8 6 2 2 4 83 9 50

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 23 45 15 7 4 3 2 73 11 481
2018 CS-01 22 43 12 10 6 4 4 70 17 51
2018 CS-02 25 39 18 5 5 6 2 70 11 222
2018 CS-03 17 53 15 11 2 0 1 71 14 132
2018 CS-04 32 50 10 0 2 2 4 87 2 50
2018 CS-05 45 45 0 0 9 0 0 91 9 11
2017 CS 33 39 12 6 4 4 2 77 10 566
2017 CS-01 32 34 19 2 5 5 3 72 7 62
2017 CS-02 31 38 12 6 4 6 3 75 11 291
2017 CS-03 33 46 9 6 5 2 0 80 11 145
2017 CS-04 42 35 10 8 2 2 0 79 11 48
2017 CS-05 46 38 16 0 0 0 0 84 0 13
2014 CS 29 42 13 6 4 5 2 76 10 607
2014 CS-01 24 38 15 6 5 9 1 70 13 77
2014 CS-02 26 42 13 7 3 5 3 75 11 319
2014 CS-03 34 43 14 4 3 2 1 79 7 140
2014 CS-04 34 44 4 6 8 4 0 81 15 50
2011 CS 35 40 10 6 2 5 2 80 9 756
2011 CS-01 35 44 9 4 1 5 2 86 5 113
2011 CS-02 31 39 12 6 3 6 2 77 10 355
2011 CS-03 38 40 8 7 2 4 1 82 10 210
2011 CS-04 46 32 6 11 2 2 2 80 13 63
2011 CS-05 58 33 8 0 0 0 0 92 0 12
2008 CS 30 36 14 7 5 6 2 72 13 837
2008 CS-01 32 32 14 7 5 6 4 71 13 167
2008 CS-02 23 39 15 8 5 8 2 69 15 386
2008 CS-03 34 37 14 7 4 3 1 74 12 198
2008 CS-04 52 27 13 5 3 0 0 79 8 62
2008 CS-05 38 38 8 0 8 8 0 83 8 13

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 29 45 14 5 2 3 0 77 8 478
2018 CS-01 29 51 10 4 2 4 0 84 6 51
2018 CS-02 31 43 14 6 1 4 1 78 8 219
2018 CS-03 21 47 17 7 5 3 0 71 12 131
2018 CS-04 42 42 14 0 2 0 0 84 2 50
2018 CS-05 36 55 9 0 0 0 0 91 0 11

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 17 28 19 12 9 13 2 53 24 482
2018 CS-01 27 27 16 8 10 12 0 62 20 51
2018 CS-02 16 26 23 10 7 15 2 51 21 222
2018 CS-03 12 27 18 18 10 13 2 46 33 132
2018 CS-04 18 36 14 6 10 12 4 64 19 50
2018 CS-05 18 45 27 9 0 0 0 64 9 11
2017 CS 16 26 17 13 9 16 2 52 27 566
2017 CS-01 16 31 13 10 10 21 0 59 24 62
2017 CS-02 15 25 17 12 8 20 3 52 26 291
2017 CS-03 17 27 19 15 8 11 3 50 27 145
2017 CS-04 17 31 19 17 8 6 2 52 27 48
2017 CS-05 15 8 15 23 24 8 8 27 55 13
2014 CS 12 24 20 13 11 16 3 46 29 607
2014 CS-01 21 25 17 10 9 14 4 56 24 77
2014 CS-02 11 26 21 12 11 16 3 46 29 319
2014 CS-03 9 26 21 15 9 18 2 44 29 140
2014 CS-04 16 14 20 18 14 14 4 37 39 50
2011 CS 13 22 23 13 9 17 4 44 28 756
2011 CS-01 17 21 19 9 9 19 6 51 23 115
2011 CS-02 13 21 24 11 10 19 3 44 26 353
2011 CS-03 10 22 25 16 10 15 3 39 31 210
2011 CS-04 10 29 17 19 8 14 3 46 33 63
2011 CS-05 8 33 25 8 0 8 17 56 11 12

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CS 8 92 480
2018 CS-01 10 90 51
2018 CS-02 10 90 220
2018 CS-03 8 92 132

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 CS 50 40
2018 CS-02 52 21

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 CS 50 40
2018 CS-02 38 21

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 CS 0 40
2018 CS-02 0 21
2018 CS-03 0 11

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 CS 0 40
2018 CS-02 0 21
2018 CS-03 0 11

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 CS 50 40
2018 CS-02 48 21
2018 CS-03 45 11

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 CS 18 40

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 CS 38 40
2018 CS-02 33 21

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 CS 25 40
2018 CS-02 29 21

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 CS 25 40
2018 CS-02 24 21

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 CS 58 40
2018 CS-02 52 21

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 CS 30 40
2018 CS-02 24 21
2018 CS-03 45 11

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 CS 0 40
2018 CS-02 0 21
2018 CS-03 0 11

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 CS 18 40

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 CS 38 40
2018 CS-02 24 21
2018 CS-03 55 11

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 CS 20 40

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 CS 53 40
2018 CS-02 38 21

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 CS 20 40

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 CS 15 40

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 CS 30 40
2018 CS-02 43 21

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 CS 22 37
2018 CS-02 24 21

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 CS 16 37

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 CS 0 37
2018 CS-02 0 21

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 CS 19 37
2018 CS-02 24 21

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 CS 14 37

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 CS 27 37

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 CS 41 37
2018 CS-02 38 21

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 CS 0 37
2018 CS-02 0 21

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 CS 51 37
2018 CS-02 48 21

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 CS 0 37
2018 CS-02 0 21

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 CS 16 37

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 19 22 15 4 3 32 6 64 12 481
2018 CS-01 27 12 24 0 6 24 8 57 9 51
2018 CS-02 17 23 14 4 3 34 5 66 11 221
2018 CS-03 15 20 17 7 4 33 4 57 17 132
2018 CS-04 16 30 8 2 2 32 10 79 7 50
2018 CS-05 45 36 0 0 0 18 0 100 0 11
2017 CS 20 20 16 4 2 32 7 65 9 565
2017 CS-01 15 15 21 3 3 34 8 51 11 61
2017 CS-02 18 20 14 3 2 35 8 66 10 291
2017 CS-03 23 20 19 6 1 28 4 64 9 145
2017 CS-04 23 23 17 4 0 25 8 69 6 48
2017 CS-05 38 30 8 0 0 24 0 90 0 13
2014 CS 17 19 13 4 1 35 10 65 11 607
2014 CS-01 15 20 12 1 1 32 18 72 5 77
2014 CS-02 16 18 14 5 1 36 10 62 12 319
2014 CS-03 14 21 13 4 2 39 8 64 12 140
2014 CS-04 22 24 14 4 2 28 6 70 9 50

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 35 37 14 3 2 9 1 79 6 482
2018 CS-01 41 35 10 2 2 10 0 85 4 51
2018 CS-02 32 36 17 2 2 10 1 77 5 222
2018 CS-03 33 38 15 5 3 5 0 75 9 132
2018 CS-04 38 42 10 2 2 6 0 85 4 50
2018 CS-05 64 27 0 0 0 9 0 100 0 11
2017 CS 37 34 11 4 2 12 1 81 6 564
2017 CS-01 30 31 10 5 3 21 0 77 10 61
2017 CS-02 36 34 10 3 2 13 2 82 6 290
2017 CS-03 40 32 13 4 1 9 1 80 5 145
2017 CS-04 38 40 8 6 0 6 2 84 7 48
2017 CS-05 53 23 8 0 0 16 0 91 0 13
2014 CS 33 34 13 3 1 14 2 80 5 607
2014 CS-01 31 38 10 3 0 15 3 84 3 77
2014 CS-02 31 34 13 3 1 16 2 79 5 319
2014 CS-03 32 34 14 4 1 13 2 78 6 140
2014 CS-04 44 32 10 2 2 8 2 84 4 50
2011 CS 43 41 8 2 2 5 0 88 4 755
2011 CS-01 41 32 9 1 1 16 0 88 2 114
2011 CS-02 44 40 8 3 2 3 0 87 5 353
2011 CS-03 39 49 7 2 0 4 0 91 2 210
2011 CS-04 44 41 8 3 3 0 0 86 6 63
2011 CS-05 67 25 8 0 0 0 0 92 0 12

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CS 5 95 479
2018 CS-02 6 94 219
2018 CS-03 5 95 132
2018 CS-05 0 100 11

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 CS 32 25

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 CS 72 25
2018 CS-02 62 13

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 CS 0 25
2018 CS-02 0 13

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 CS 20 25

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 CS 20 25

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 CS 24 25

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 CS 20 25

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 CS 32 25

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 CS 0 25
2018 CS-02 0 13

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 CS 0 25
2018 CS-02 0 13

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 CS 24 25

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 CS 0 25
2018 CS-02 0 13

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 CS 0 25
2018 CS-02 0 13

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 CS 0 25
2018 CS-02 0 13

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 CS 48 25
2018 CS-02 46 13

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 CS 0 24
2018 CS-02 0 13

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 CS 0 24
2018 CS-02 0 13

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 CS 0 24
2018 CS-02 0 13

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 CS 29 24

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 CS 21 24

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 CS 46 24
2018 CS-02 38 13

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 CS 0 24
2018 CS-02 0 13

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 CS 71 24
2018 CS-02 62 13

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 19 21 15 2 2 35 6 68 7 482
2018 CS-01 27 12 20 0 2 27 12 65 3 51
2018 CS-02 18 22 13 2 3 37 5 70 8 222
2018 CS-03 14 19 18 3 2 39 4 59 9 132
2018 CS-04 20 26 6 2 0 36 10 85 4 50
2018 CS-05 36 36 9 0 0 18 0 89 0 11
2017 CS 20 18 16 1 2 35 7 66 5 565
2017 CS-01 13 11 25 2 2 39 8 47 6 61
2017 CS-02 20 19 15 1 1 36 8 69 4 292
2017 CS-03 23 19 17 1 2 34 4 67 6 144
2017 CS-04 21 19 13 4 2 31 10 68 11 48
2017 CS-05 30 15 8 0 0 39 8 86 0 13
2014 CS 19 19 15 1 1 38 8 70 3 607
2014 CS-01 21 17 13 1 0 32 15 73 2 77
2014 CS-02 17 20 16 1 1 37 8 67 4 319
2014 CS-03 16 20 15 1 0 40 7 69 3 140
2014 CS-04 18 18 12 0 0 46 6 75 0 50

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 33 38 12 2 2 11 1 81 5 481
2018 CS-01 39 33 6 0 2 16 4 90 2 51
2018 CS-02 30 39 14 2 2 11 1 79 5 221
2018 CS-03 33 38 14 4 2 10 0 78 6 132
2018 CS-04 38 42 10 2 2 4 2 85 4 50
2018 CS-05 45 45 0 0 0 9 0 100 0 11
2017 CS 37 32 11 2 1 14 2 83 4 564
2017 CS-01 34 23 13 5 2 23 0 74 9 61
2017 CS-02 37 32 10 1 1 16 2 85 3 291
2017 CS-03 40 35 13 1 1 9 1 84 2 144
2017 CS-04 35 35 6 6 2 8 6 83 10 48
2017 CS-05 38 30 15 0 0 16 0 82 0 13
2014 CS 34 34 13 2 0 14 2 82 3 607
2014 CS-01 41 27 10 3 0 14 5 84 3 77
2014 CS-02 31 34 14 2 1 15 2 79 3 319
2014 CS-03 34 38 13 1 0 12 1 83 2 140
2014 CS-04 38 34 14 0 0 12 2 84 0 50
2011 CS 44 40 8 1 1 6 0 89 2 757
2011 CS-01 44 31 6 1 1 18 0 90 2 114
2011 CS-02 41 43 9 1 1 5 0 89 2 355
2011 CS-03 44 43 7 1 0 4 0 91 1 210
2011 CS-04 53 31 9 5 0 2 0 86 5 64
2011 CS-05 75 25 0 0 0 0 0 100 0 12
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 50 31 10 3 4 2 0 83 7 480
2018 CS-01 53 27 12 4 2 2 0 82 6 51
2018 CS-02 52 29 9 3 3 4 0 84 7 222
2018 CS-03 42 38 12 3 5 0 0 80 8 131
2018 CS-04 48 34 10 4 4 0 0 82 8 50
2018 CS-05 73 27 0 0 0 0 0 100 0 11
2017 CS 58 26 9 2 3 2 1 85 5 566
2017 CS-01 53 24 8 6 6 2 0 79 13 62
2017 CS-02 55 28 8 2 4 2 1 86 6 291
2017 CS-03 63 24 10 1 0 1 1 89 1 145
2017 CS-04 71 17 8 2 0 2 0 89 2 48
2017 CS-05 46 30 24 0 0 0 0 76 0 13

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 30 45 16 4 2 2 0 77 7 482
2018 CS-01 33 39 20 2 2 4 0 76 4 51
2018 CS-02 33 42 15 5 2 3 1 78 7 222
2018 CS-03 24 52 14 5 4 1 0 76 9 132
2018 CS-04 26 52 16 2 0 4 0 81 2 50
2018 CS-05 27 45 27 0 0 0 0 73 0 11
2017 CS 26 40 16 6 4 8 0 71 11 566
2017 CS-01 27 37 18 2 5 11 0 73 7 62
2017 CS-02 27 36 15 7 4 10 0 70 12 291
2017 CS-03 23 45 17 8 3 4 0 71 12 145
2017 CS-04 31 40 17 4 2 6 0 76 7 48
2017 CS-05 15 54 23 0 8 0 0 70 8 13

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 29 42 16 7 3 2 0 73 10 481
2018 CS-01 31 47 12 6 2 2 0 80 8 51
2018 CS-02 33 40 16 5 2 3 0 76 8 221
2018 CS-03 23 43 19 10 4 2 0 67 14 132
2018 CS-04 26 44 20 6 2 2 0 71 8 50
2018 CS-05 36 27 9 27 0 0 0 64 27 11
2017 CS 25 39 19 7 5 5 0 67 13 565
2017 CS-01 29 35 23 2 3 8 0 70 5 62
2017 CS-02 24 41 17 5 6 6 1 69 12 292
2017 CS-03 24 40 20 12 2 2 0 66 14 143
2017 CS-04 25 40 19 8 6 2 0 66 15 48
2017 CS-05 30 30 23 9 8 0 0 61 16 13

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 39 27 19 8 5 0 2 68 13 479
2018 CS-01 38 32 10 12 6 0 2 71 18 50
2018 CS-02 47 22 19 6 4 0 2 71 10 221
2018 CS-03 27 31 23 11 5 0 3 61 16 131
2018 CS-04 42 34 14 4 6 0 0 76 10 50
2018 CS-05 18 36 27 18 0 0 0 55 18 11
2017 CS 41 27 15 7 7 0 3 70 14 563
2017 CS-01 30 33 12 7 17 2 0 64 24 60
2017 CS-02 42 27 18 7 4 0 3 71 11 291
2017 CS-03 43 26 12 9 8 0 2 70 18 145
2017 CS-04 44 25 17 6 4 0 4 72 11 48
2017 CS-05 38 39 8 8 8 0 0 77 15 13

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 19 29 30 14 7 0 1 49 21 477
2018 CS-01 34 32 28 4 0 0 2 67 4 50
2018 CS-02 26 35 27 6 4 0 1 62 11 218
2018 CS-03 10 19 36 23 11 0 1 29 34 132
2018 CS-04 4 30 26 30 10 0 0 34 40 50
2018 CS-05 0 9 45 27 18 0 0 9 45 11
2017 CS 21 33 23 13 8 1 1 55 22 564
2017 CS-01 28 31 25 8 7 2 0 60 15 61
2017 CS-02 26 37 20 11 4 1 2 65 15 291
2017 CS-03 13 32 24 19 11 0 1 45 31 145
2017 CS-04 13 21 33 19 15 0 0 33 33 48
2017 CS-05 0 15 38 15 32 0 0 15 47 13

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 25 31 23 15 5 0 1 57 20 476
2018 CS-01 34 46 10 8 0 0 2 82 8 50
2018 CS-02 36 30 22 8 3 0 1 67 11 219
2018 CS-03 11 28 30 22 8 0 1 40 30 130
2018 CS-04 10 34 16 30 10 0 0 44 40 50
2018 CS-05 0 18 36 18 27 0 0 18 45 11
2017 CS 24 33 20 14 6 1 2 59 21 562
2017 CS-01 36 25 20 7 7 0 5 64 14 59
2017 CS-02 30 35 18 10 3 1 2 67 14 291
2017 CS-03 17 32 23 18 9 0 1 49 27 145
2017 CS-04 8 33 23 23 13 0 0 42 35 48
2017 CS-05 0 23 23 39 15 0 0 23 54 13

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 23 27 23 16 9 1 1 51 25 477
2018 CS-01 40 28 18 6 6 0 2 69 12 50
2018 CS-02 32 26 20 13 5 1 1 60 19 219
2018 CS-03 11 25 30 20 12 1 2 37 33 131
2018 CS-04 4 30 22 28 14 0 2 35 43 50
2018 CS-05 0 27 27 9 36 0 0 27 45 11
2017 CS 24 28 21 16 9 1 2 53 25 565
2017 CS-01 33 28 21 10 8 0 0 61 18 61
2017 CS-02 28 31 18 11 6 2 3 63 18 292
2017 CS-03 17 24 27 21 10 0 1 42 31 145
2017 CS-04 8 27 21 29 13 0 2 36 43 48
2017 CS-05 8 15 15 30 32 0 0 23 62 13

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 54 21 10 4 3 0 7 81 8 478
2018 CS-01 66 22 6 0 2 0 4 92 2 50
2018 CS-02 64 18 5 2 3 1 8 90 5 220
2018 CS-03 44 20 14 8 4 0 9 71 13 132
2018 CS-04 35 41 14 6 2 0 2 77 8 49
2018 CS-05 18 18 55 0 9 0 0 36 9 11
2017 CS 50 24 6 6 3 1 11 83 10 563
2017 CS-01 61 17 5 5 2 2 8 87 8 59
2017 CS-02 53 23 3 3 2 1 14 90 6 292
2017 CS-03 48 23 8 9 4 0 7 77 14 145
2017 CS-04 33 38 13 8 2 0 6 76 11 48
2017 CS-05 15 15 15 23 24 0 8 33 51 13

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 36 26 23 8 5 0 1 63 14 480
2018 CS-01 46 22 18 10 4 0 0 68 14 50
2018 CS-02 45 28 16 5 5 0 2 74 10 221
2018 CS-03 24 24 34 11 7 0 0 48 17 132
2018 CS-04 20 34 34 6 6 0 0 54 12 50
2018 CS-05 18 27 9 36 9 0 0 45 45 11
2017 CS 34 32 18 8 5 0 1 68 14 564
2017 CS-01 48 30 15 5 2 0 2 78 7 61
2017 CS-02 36 30 16 10 5 0 2 68 15 292
2017 CS-03 29 37 20 7 6 0 1 66 13 144
2017 CS-04 35 31 19 10 4 0 0 67 15 48
2017 CS-05 0 39 46 8 8 0 0 39 15 13

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 21 39 24 10 4 1 1 61 14 481
2018 CS-01 31 39 24 6 0 0 0 71 6 51
2018 CS-02 25 36 22 9 4 1 2 63 14 222
2018 CS-03 15 44 27 10 2 0 1 60 12 131
2018 CS-04 6 44 28 18 4 0 0 50 22 50
2018 CS-05 27 27 27 9 9 0 0 55 18 11
2017 CS 29 35 21 9 4 1 2 65 13 565
2017 CS-01 38 31 16 10 3 2 0 70 13 61
2017 CS-02 32 35 21 7 3 1 2 69 10 292
2017 CS-03 23 38 21 11 5 0 2 62 16 144
2017 CS-04 21 35 25 10 8 0 0 56 19 48
2017 CS-05 38 8 32 23 0 0 0 46 23 13

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 21 33 24 14 7 1 1 55 21 479
2018 CS-01 35 33 24 4 2 2 0 70 6 51
2018 CS-02 29 34 19 9 6 1 1 65 15 221
2018 CS-03 6 35 33 20 6 0 0 41 26 131
2018 CS-04 4 31 27 24 14 0 0 35 39 49
2018 CS-05 9 18 18 45 9 0 0 27 55 11
2017 CS 20 35 23 12 7 1 2 57 20 565
2017 CS-01 34 28 15 13 7 3 0 64 20 61
2017 CS-02 23 36 24 7 7 0 3 61 14 292
2017 CS-03 12 37 26 17 7 0 1 50 24 145
2017 CS-04 10 33 25 17 15 0 0 44 31 48
2017 CS-05 0 46 8 39 8 0 0 46 47 13

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 25 33 23 11 7 0 1 59 18 480
2018 CS-01 33 33 24 4 4 0 2 68 8 51
2018 CS-02 31 31 23 8 6 1 1 63 14 222
2018 CS-03 16 37 21 17 8 0 0 53 25 131
2018 CS-04 12 31 35 16 6 0 0 43 22 49
2018 CS-05 27 36 9 18 9 0 0 64 27 11
2017 CS 26 34 22 9 6 1 2 61 16 566
2017 CS-01 28 31 21 10 8 0 2 60 18 61
2017 CS-02 29 34 20 8 5 1 2 66 14 292
2017 CS-03 25 34 21 10 8 0 1 60 18 145
2017 CS-04 13 40 33 8 6 0 0 52 15 48
2017 CS-05 30 15 23 24 8 0 0 46 32 13

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 30 33 22 9 4 1 1 64 13 478
2018 CS-01 37 39 18 4 0 0 2 78 4 51
2018 CS-02 39 31 20 5 3 1 2 72 8 222
2018 CS-03 18 40 25 12 5 0 1 58 17 129
2018 CS-04 18 22 30 22 8 0 0 40 30 50
2018 CS-05 9 27 36 27 0 0 0 36 27 11
2017 CS 34 34 19 6 4 1 2 70 10 562
2017 CS-01 40 25 20 8 5 0 2 66 14 60
2017 CS-02 39 32 18 3 3 1 3 75 7 290
2017 CS-03 30 39 19 7 4 1 1 70 11 145
2017 CS-04 19 40 21 15 6 0 0 58 21 48
2017 CS-05 8 23 39 23 8 0 0 30 30 13

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 47 27 14 5 4 1 3 76 10 480
2018 CS-01 55 31 8 2 4 0 0 86 6 51
2018 CS-02 48 21 16 6 5 1 3 73 11 221
2018 CS-03 40 29 14 8 5 0 4 72 13 131
2018 CS-04 46 38 10 2 2 0 2 86 4 50
2018 CS-05 55 36 9 0 0 0 0 91 0 11
2017 CS 52 26 12 4 4 0 2 80 8 562
2017 CS-01 62 21 11 0 3 0 2 85 3 61
2017 CS-02 52 25 12 3 4 0 3 79 8 289
2017 CS-03 48 31 11 6 3 0 1 80 8 145
2017 CS-04 48 27 15 8 2 0 0 75 10 48
2017 CS-05 53 24 23 0 0 0 0 77 0 13

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 67 15 7 2 1 1 6 89 3 479
2018 CS-01 75 12 6 2 0 0 6 92 2 51
2018 CS-02 65 13 10 3 2 1 5 84 5 220
2018 CS-03 66 17 6 0 1 2 8 92 1 131
2018 CS-04 70 22 2 0 0 2 4 98 0 50
2018 CS-05 82 0 0 0 0 0 18 100 0 11

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 73 11 4 3 4 2 4 89 7 479
2018 CS-01 80 10 0 4 4 0 2 92 8 51
2018 CS-02 72 11 5 2 5 2 4 89 7 221
2018 CS-03 71 9 5 3 5 2 5 86 9 130
2018 CS-04 76 12 2 0 2 2 6 96 2 50
2018 CS-05 73 9 0 0 0 0 18 100 0 11
2017 CS 71 14 4 2 4 1 4 89 7 563
2017 CS-01 75 12 2 3 7 2 0 88 10 60
2017 CS-02 67 16 3 3 4 2 4 89 7 291
2017 CS-03 76 10 6 0 3 1 4 91 4 144
2017 CS-04 75 15 4 2 2 0 2 91 4 48
2017 CS-05 77 15 0 0 8 0 0 92 8 13

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 53 30 9 4 2 0 2 85 6 482
2018 CS-01 69 18 2 8 4 0 0 86 12 51
2018 CS-02 54 29 10 2 2 1 2 85 5 222
2018 CS-03 48 36 10 5 2 0 1 84 6 132
2018 CS-04 54 32 10 0 2 0 2 88 2 50
2018 CS-05 45 27 18 0 0 0 9 80 0 11
2017 CS 55 26 10 3 2 1 3 85 5 563
2017 CS-01 59 21 10 5 5 0 0 80 10 61
2017 CS-02 56 27 7 3 1 1 5 88 4 290
2017 CS-03 52 24 16 3 2 0 3 79 5 145
2017 CS-04 56 33 4 2 2 0 2 91 4 48
2017 CS-05 46 23 15 8 9 0 0 68 16 13

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 58 23 9 4 3 1 2 83 7 480
2018 CS-01 69 14 10 2 4 0 2 84 6 51
2018 CS-02 61 21 10 2 3 1 2 85 5 220
2018 CS-03 52 30 6 8 4 0 2 82 12 132
2018 CS-04 52 26 14 2 4 0 2 80 6 50
2018 CS-05 64 0 27 0 0 0 9 70 0 11
2017 CS 62 19 7 4 4 1 4 84 8 565
2017 CS-01 64 18 3 5 7 2 2 85 12 61
2017 CS-02 61 20 6 3 4 1 5 86 8 292
2017 CS-03 66 12 12 4 3 0 3 80 7 145
2017 CS-04 57 32 2 2 4 0 2 91 7 47
2017 CS-05 53 23 8 8 9 0 0 76 16 13

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 52 18 7 3 1 0 19 88 4 480
2018 CS-01 76 2 0 0 0 0 22 100 0 51
2018 CS-02 58 9 1 1 1 1 29 95 3 221
2018 CS-03 39 32 12 7 1 0 9 78 8 132
2018 CS-04 45 29 20 0 0 0 6 78 0 49
2018 CS-05 18 45 18 0 0 0 18 78 0 11
2017 CS 51 20 5 2 1 0 21 90 4 562
2017 CS-01 58 10 0 2 2 0 28 95 5 60
2017 CS-02 53 12 2 0 1 0 32 96 1 290
2017 CS-03 47 32 9 5 1 0 6 84 7 145
2017 CS-04 48 35 8 0 4 0 4 87 4 48
2017 CS-05 38 23 23 16 0 0 0 61 16 13

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 68 13 5 1 2 1 10 91 3 482
2018 CS-01 76 12 4 0 2 0 6 94 2 51
2018 CS-02 69 10 6 0 2 1 11 90 3 222
2018 CS-03 61 19 4 2 1 2 12 92 4 132
2018 CS-04 80 14 4 0 2 0 0 94 2 50
2018 CS-05 55 0 18 0 9 0 18 67 11 11
2017 CS 67 14 3 1 1 1 12 93 3 561
2017 CS-01 72 15 3 0 2 0 8 95 2 61
2017 CS-02 64 15 2 1 1 1 17 96 2 291
2017 CS-03 68 12 6 3 1 0 10 88 5 143
2017 CS-04 77 15 2 0 6 0 0 91 6 47
2017 CS-05 70 8 15 8 0 0 0 77 8 13

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 69 14 6 2 3 1 4 88 6 481
2018 CS-01 57 22 4 4 10 0 4 82 14 51
2018 CS-02 70 14 7 1 4 1 4 88 5 221
2018 CS-03 66 14 8 4 2 1 5 85 6 132
2018 CS-04 84 10 0 0 2 0 4 98 2 50
2018 CS-05 91 0 9 0 0 0 0 91 0 11
2017 CS 64 19 5 3 4 1 4 87 7 564
2017 CS-01 51 18 8 2 15 2 5 74 18 61
2017 CS-02 61 22 6 3 1 1 5 89 4 291
2017 CS-03 69 14 4 5 6 0 2 85 11 145
2017 CS-04 73 21 4 0 2 0 0 94 2 48
2017 CS-05 92 8 0 0 0 0 0 100 0 13

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 47 28 16 4 3 1 2 77 7 480
2018 CS-01 48 26 22 2 2 0 0 74 4 50
2018 CS-02 44 30 16 4 2 1 2 77 7 222
2018 CS-03 44 26 18 4 5 1 3 73 9 131
2018 CS-04 60 28 8 0 2 0 2 90 2 50
2018 CS-05 55 27 9 9 0 0 0 82 9 11
2017 CS 48 29 11 5 3 0 3 79 9 564
2017 CS-01 48 36 10 2 3 0 2 85 5 61
2017 CS-02 43 29 14 7 3 0 4 75 10 291
2017 CS-03 57 25 9 3 4 0 2 84 7 145
2017 CS-04 46 33 6 6 6 0 2 81 13 48
2017 CS-05 70 15 8 8 0 0 0 85 8 13

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 17 34 33 10 5 0 0 51 15 481
2018 CS-01 20 49 24 2 6 0 0 69 8 51
2018 CS-02 22 38 31 6 2 0 1 60 9 222
2018 CS-03 11 29 39 15 6 0 0 40 21 131
2018 CS-04 10 26 36 18 10 0 0 36 28 50
2018 CS-05 0 9 55 18 18 0 0 9 36 11
2017 CS 13 31 39 11 5 0 1 44 16 567
2017 CS-01 19 37 29 6 5 2 2 58 12 62
2017 CS-02 15 32 39 10 4 0 1 47 14 292
2017 CS-03 10 33 40 10 6 1 0 44 16 145
2017 CS-04 8 21 50 17 4 0 0 29 21 48
2017 CS-05 0 0 61 32 8 0 0 0 39 13

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 6 16 38 27 12 0 0 39 23 478
2018 CS-01 10 8 33 33 14 0 2 48 18 51
2018 CS-02 3 12 38 31 15 0 0 47 16 220
2018 CS-03 7 20 44 22 6 1 0 29 27 130
2018 CS-04 10 24 30 26 10 0 0 36 34 50
2018 CS-05 18 27 36 9 9 0 0 18 45 11
2017 CS 5 16 38 28 12 1 0 40 22 566
2017 CS-01 3 8 48 25 16 0 0 41 11 61
2017 CS-02 5 14 36 31 12 1 0 44 20 292
2017 CS-03 4 21 40 23 12 0 0 35 25 145
2017 CS-04 8 17 35 31 8 0 0 40 25 48
2017 CS-05 15 39 38 8 0 0 0 8 54 13
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 62 20 8 4 2 2 1 64 36 481
2018 CS-01 47 31 6 8 6 0 2 48 52 51
2018 CS-02 67 18 5 3 2 3 1 70 30 221
2018 CS-03 61 20 15 2 1 1 0 61 39 132
2018 CS-04 64 18 4 8 2 4 0 67 33 50
2018 CS-05 36 36 9 9 9 0 0 36 64 11
2017 CS 60 18 7 2 2 9 1 67 33 567
2017 CS-01 53 21 11 3 5 6 0 57 43 62
2017 CS-02 64 17 5 1 2 9 2 72 28 292
2017 CS-03 61 17 6 3 1 11 1 69 31 145
2017 CS-04 54 19 13 10 0 2 2 57 43 48
2017 CS-05 30 23 32 8 8 0 0 30 70 13

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 CS 17 166
2018 CS-01 23 26
2018 CS-02 14 63
2018 CS-03 14 50
2017 CS 16 167
2017 CS-01 44 25
2017 CS-02 7 71
2017 CS-03 8 40
2017 CS-04 20 20

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 CS 27 166
2018 CS-01 50 26
2018 CS-02 27 63
2018 CS-03 22 50
2017 CS 26 167
2017 CS-01 40 25
2017 CS-02 20 71
2017 CS-03 15 40
2017 CS-04 40 20

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 CS 24 166
2018 CS-01 38 26
2018 CS-02 27 63
2018 CS-03 12 50
2017 CS 13 167
2017 CS-01 40 25
2017 CS-02 10 71
2017 CS-03 13 40
2017 CS-04 0 20

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 CS 31 166
2018 CS-01 15 26
2018 CS-02 14 63
2018 CS-03 42 50
2017 CS 31 167
2017 CS-01 20 25
2017 CS-02 14 71
2017 CS-03 45 40
2017 CS-04 60 20

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 CS 7 166
2018 CS-01 0 26
2018 CS-02 8 63
2018 CS-03 8 50
2017 CS 9 167
2017 CS-01 0 25
2017 CS-02 10 71
2017 CS-03 13 40
2017 CS-04 5 20

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 CS 24 166
2018 CS-01 19 26
2018 CS-02 19 63
2018 CS-03 24 50

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 CS 28 166
2018 CS-01 19 26
2018 CS-02 24 63
2018 CS-03 28 50
2017 CS 43 167
2017 CS-01 28 25
2017 CS-02 61 71
2017 CS-03 33 40
2017 CS-04 30 20

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 CS 15 51 16 8 4 6 158
2018 CS-01 12 65 8 4 8 4 26
2018 CS-02 16 47 16 12 5 4 57
2018 CS-03 18 51 18 8 2 2 49
2017 CS 14 62 12 4 4 3 162
2017 CS-01 17 48 17 4 9 4 23
2017 CS-02 17 63 10 4 4 3 72
2017 CS-03 16 68 11 0 3 3 37
2017 CS-04 5 68 11 11 0 5 19

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CS 68 32 164
2018 CS-01 73 27 26
2018 CS-02 67 33 61
2018 CS-03 73 27 51

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 55 17 9 5 5 1 9 79 11 482
2018 CS-01 53 20 14 0 6 0 8 79 6 51
2018 CS-02 55 16 6 7 5 1 10 81 13 222
2018 CS-03 53 17 11 7 4 0 8 76 11 132
2018 CS-04 52 18 10 0 8 2 10 80 9 50
2018 CS-05 64 27 0 9 0 0 0 91 9 11

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 25 32 14 10 8 2 10 64 20 167
2018 CS-01 31 23 12 15 8 8 4 61 26 26
2018 CS-02 16 35 16 8 10 2 14 60 21 63
2018 CS-03 25 37 16 8 6 0 8 68 15 51
2017 CS 17 27 14 12 13 5 12 53 30 170
2017 CS-01 12 48 12 4 12 8 4 68 18 25
2017 CS-02 14 28 12 14 14 7 12 52 33 74
2017 CS-03 23 13 13 10 15 5 23 48 34 40
2017 CS-04 25 20 25 20 5 0 5 47 26 20

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CS 10 23 16 10 10 5 26 49 29 167
2018 CS-01 15 35 12 12 8 15 4 62 24 26
2018 CS-02 6 30 13 13 13 0 25 49 34 63
2018 CS-03 14 14 20 8 10 6 29 42 27 51
2017 CS 7 15 18 11 16 8 25 33 40 170
2017 CS-01 4 32 24 4 20 4 12 43 29 25
2017 CS-02 9 15 19 9 15 8 24 36 36 74
2017 CS-03 5 8 18 13 18 8 33 21 50 40
2017 CS-04 5 5 15 20 10 15 30 18 55 20
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