2018 Public Service Employee Survey Results by Theme for Health Canada by Question 91. Have you ever served in the Canadian military?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 42 37 13 5 2 0 0 79 7 83
2018 Has not served in the Canadian military 36 42 11 7 4 0 0 78 11 4234
2017 Has served in the Canadian military 36 37 10 10 7 0 0 73 17 140
2017 Has not served in the Canadian military 34 43 10 8 4 0 0 77 12 5835

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 39 33 15 10 3 0 0 72 13 81
2018 Has not served in the Canadian military 35 37 12 9 6 0 0 72 16 4254
2017 Has served in the Canadian military 34 34 12 8 12 1 0 68 20 140
2017 Has not served in the Canadian military 31 37 12 11 9 0 0 68 19 5825

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 57 29 11 1 1 0 0 86 2 83
2018 Has not served in the Canadian military 50 35 10 3 2 0 0 85 5 4226
2017 Has served in the Canadian military 55 32 7 4 2 0 0 87 6 140
2017 Has not served in the Canadian military 52 35 9 3 2 0 0 87 4 5822

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 44 40 11 4 1 0 0 83 5 83
2018 Has not served in the Canadian military 40 41 10 5 3 0 0 81 8 4249
2017 Has served in the Canadian military 41 36 11 6 5 0 0 78 12 140
2017 Has not served in the Canadian military 40 40 11 5 4 0 0 80 9 5811

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 30 37 22 7 4 0 0 67 11 82
2018 Has not served in the Canadian military 40 33 16 6 4 1 0 73 11 4240
2017 Has served in the Canadian military 30 37 14 10 8 0 0 67 19 140
2017 Has not served in the Canadian military 35 33 17 8 6 1 0 69 14 5823

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 34 39 11 11 4 0 0 73 15 83
2018 Has not served in the Canadian military 38 36 14 7 4 0 0 75 11 4216
2017 Has served in the Canadian military 32 35 14 10 8 0 0 67 18 140
2017 Has not served in the Canadian military 34 36 15 8 5 0 0 71 14 5834

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 26 31 23 10 11 0 0 57 20 84
2018 Has not served in the Canadian military 34 26 19 10 7 4 0 63 17 4250
2017 Has served in the Canadian military 26 28 17 15 13 1 0 55 28 140
2017 Has not served in the Canadian military 31 26 18 11 9 4 0 59 22 5824
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 52 32 11 2 3 1 0 84 5 84
2018 Has not served in the Canadian military 50 29 11 5 4 2 0 80 9 4217
2017 Has served in the Canadian military 53 26 8 6 4 4 0 81 10 139
2017 Has not served in the Canadian military 48 28 11 7 5 2 1 78 12 5832

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 48 33 4 8 5 1 0 82 13 83
2018 Has not served in the Canadian military 48 31 9 7 4 1 0 80 11 4204
2017 Has served in the Canadian military 45 31 6 8 7 2 0 78 16 139
2017 Has not served in the Canadian military 45 31 9 8 5 1 1 77 14 5832

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 52 25 11 7 5 0 0 77 12 84
2018 Has not served in the Canadian military 52 27 10 6 4 0 0 79 11 4229
2017 Has served in the Canadian military 54 27 6 7 5 1 0 81 13 139
2017 Has not served in the Canadian military 52 25 10 7 5 0 0 78 12 5824

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 34 24 20 9 1 11 0 66 12 84
2018 Has not served in the Canadian military 32 30 15 8 5 9 0 68 15 4256
2017 Has served in the Canadian military 21 30 13 17 7 10 1 58 27 140
2017 Has not served in the Canadian military 27 32 16 10 7 9 1 65 18 5837

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 22 40 12 14 8 4 0 64 23 84
2018 Has not served in the Canadian military 29 32 17 12 7 3 0 63 20 4244
2017 Has served in the Canadian military 16 40 14 17 9 4 0 58 27 139
2017 Has not served in the Canadian military 23 32 18 13 9 3 0 58 23 5832

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 15 35 16 16 13 6 0 52 31 84
2018 Has not served in the Canadian military 20 30 20 15 8 7 1 54 25 4240
2017 Has served in the Canadian military 10 30 23 17 11 9 0 44 31 140
2017 Has not served in the Canadian military 17 29 20 17 10 7 0 49 29 5831

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 17 36 15 14 16 2 0 54 31 84
2018 Has not served in the Canadian military 18 31 17 19 10 4 0 52 30 4252
2017 Has served in the Canadian military 14 32 21 17 12 4 0 48 30 140
2017 Has not served in the Canadian military 16 31 18 18 13 4 0 50 32 5834
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 30 35 19 12 4 0 0 65 16 83
2018 Has not served in the Canadian military 31 35 15 11 7 0 0 66 18 4245
2017 Has served in the Canadian military 28 33 15 11 12 1 0 61 24 140
2017 Has not served in the Canadian military 28 36 15 12 9 0 0 64 22 5837

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 38 32 14 11 4 1 0 71 15 83
2018 Has not served in the Canadian military 36 40 11 9 4 0 0 76 13 4246
2017 Has served in the Canadian military 30 40 11 12 7 0 0 70 19 139
2017 Has not served in the Canadian military 33 42 10 9 5 0 0 76 14 5830

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 20 21 19 19 7 10 4 48 30 84
2018 Has not served in the Canadian military 14 22 18 13 10 20 4 47 30 4230
2017 Has served in the Canadian military 15 23 14 18 11 19 1 47 35 140
2017 Has not served in the Canadian military 13 21 17 16 12 18 3 43 35 5830

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 42 38 11 6 1 1 0 81 7 83
2018 Has not served in the Canadian military 43 34 11 8 4 1 1 78 12 4226
2017 Has served in the Canadian military 49 23 10 12 5 1 0 73 17 139
2017 Has not served in the Canadian military 44 32 11 7 6 1 1 76 13 5837

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 26 25 16 20 9 4 0 53 30 26
2018 Has not served in the Canadian military 28 30 17 8 5 3 8 66 15 983
2017 Has served in the Canadian military 20 38 9 9 17 2 4 62 28 51
2017 Has not served in the Canadian military 28 35 12 11 5 3 6 69 18 1356

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 27 40 16 12 4 0 1 67 16 83
2018 Has not served in the Canadian military 27 44 11 12 4 0 1 72 17 4245
2017 Has served in the Canadian military 24 38 12 20 5 1 0 63 25 140
2017 Has not served in the Canadian military 27 39 12 14 7 0 0 67 21 5834

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 49 38 7 4 2 0 0 87 6 83
2018 Has not served in the Canadian military 40 41 10 6 3 0 0 81 9 4238
2017 Has served in the Canadian military 46 36 10 5 3 0 0 81 8 140
2017 Has not served in the Canadian military 42 38 10 7 4 0 0 80 11 5832

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 57 30 4 5 4 0 0 86 9 82
2018 Has not served in the Canadian military 45 40 8 5 2 0 0 85 8 4215
2017 Has served in the Canadian military 54 30 5 8 3 0 0 84 11 138
2017 Has not served in the Canadian military 48 36 7 6 3 0 0 84 9 5826

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 18 36 23 10 14 0 0 54 23 83
2018 Has not served in the Canadian military 22 32 18 14 10 3 0 57 25 4237
2017 Has served in the Canadian military 18 33 16 21 10 2 0 52 31 138
2017 Has not served in the Canadian military 23 32 16 15 11 2 0 57 27 5823

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 12 33 14 19 17 5 0 47 38 84
2018 Has not served in the Canadian military 18 29 15 15 17 3 2 50 34 4236
2017 Has served in the Canadian military 18 25 16 12 24 1 4 46 38 140
2017 Has not served in the Canadian military 18 24 15 17 21 3 2 45 40 5821

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 36 40 12 8 5 0 0 76 12 83
2018 Has not served in the Canadian military 31 40 13 10 5 0 0 72 15 4239
2017 Has served in the Canadian military 32 39 16 8 5 1 0 71 13 140
2017 Has not served in the Canadian military 31 41 11 10 6 0 0 72 17 5819

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 42 32 15 6 4 0 0 74 11 81
2018 Has not served in the Canadian military 35 34 15 9 5 0 0 70 15 4220
2017 Has served in the Canadian military 33 39 6 14 7 0 0 72 22 140
2017 Has not served in the Canadian military 35 35 14 10 6 0 0 70 16 5828

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 43 33 7 12 4 0 0 77 16 83
2018 Has not served in the Canadian military 34 36 14 10 5 0 0 71 15 4241
2017 Has served in the Canadian military 35 33 12 16 4 0 0 68 20 140
2017 Has not served in the Canadian military 34 36 13 10 6 0 0 71 16 5817

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 16 41 27 9 5 1 0 58 15 84
2018 Has not served in the Canadian military 22 37 22 9 5 4 0 62 15 4244
2017 Has served in the Canadian military 19 36 23 14 7 2 0 56 21 140
2017 Has not served in the Canadian military 20 36 20 12 7 5 0 59 20 5825

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 47 41 5 1 6 0 0 88 7 83
2018 Has not served in the Canadian military 47 32 9 7 4 0 0 80 11 4241
2017 Has served in the Canadian military 47 34 5 8 6 1 0 81 14 140
2017 Has not served in the Canadian military 45 31 9 8 6 0 0 77 14 5827

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 33 41 9 9 7 0 2 75 16 83
2018 Has not served in the Canadian military 37 33 16 8 5 0 1 71 13 4263
2017 Has served in the Canadian military 34 32 16 8 9 0 1 66 17 140
2017 Has not served in the Canadian military 34 37 16 8 4 0 1 72 12 5835

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Has served in the Canadian military 31 37 32 83
2018 Has not served in the Canadian military 30 33 37 4257
2017 Has served in the Canadian military 34 39 27 140
2017 Has not served in the Canadian military 31 35 35 5831

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Has served in the Canadian military 23 30 36 11 0 0 27
2018 Has not served in the Canadian military 12 33 33 3 13 5 1227
2017 Has served in the Canadian military 18 19 39 14 3 7 45
2017 Has not served in the Canadian military 12 32 35 7 7 8 1803
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 49 38 7 4 2 0 0 87 6 83
2018 Has not served in the Canadian military 48 38 7 4 2 0 0 87 6 4254
2017 Has served in the Canadian military 42 38 8 10 3 1 0 80 12 140
2017 Has not served in the Canadian military 42 40 9 5 3 0 0 83 9 5830

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 24 47 18 8 3 0 0 71 11 83
2018 Has not served in the Canadian military 27 42 17 9 3 1 0 70 12 4238
2017 Has served in the Canadian military 23 38 24 7 5 3 0 62 13 140
2017 Has not served in the Canadian military 26 42 17 9 5 2 0 69 14 5827

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 16 22 32 21 9 0 0 29 38 83
2018 Has not served in the Canadian military 9 23 36 20 9 1 2 29 33 4251
2017 Has served in the Canadian military 16 19 40 11 7 2 5 20 37 139
2017 Has not served in the Canadian military 10 24 37 18 8 1 3 26 36 5808

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 12 19 33 18 15 1 1 35 32 82
2018 Has not served in the Canadian military 8 16 29 27 16 3 3 45 25 4227
2017 Has served in the Canadian military 14 18 30 18 14 2 4 34 34 138
2017 Has not served in the Canadian military 11 18 29 23 13 2 4 38 30 5796

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 20 26 28 19 7 0 0 26 46 82
2018 Has not served in the Canadian military 19 25 29 15 8 2 3 25 45 4233
2017 Has served in the Canadian military 25 27 20 12 10 3 3 23 56 140
2017 Has not served in the Canadian military 21 25 28 14 7 2 3 22 48 5803

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 13 20 27 27 14 0 0 41 32 83
2018 Has not served in the Canadian military 10 18 32 24 13 1 2 39 28 4217
2017 Has served in the Canadian military 10 18 32 22 13 1 4 37 30 138
2017 Has not served in the Canadian military 11 17 32 24 11 1 3 37 29 5780

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 21 29 18 19 12 1 0 31 51 83
2018 Has not served in the Canadian military 15 22 28 19 11 2 3 31 39 4237
2017 Has served in the Canadian military 17 27 25 16 7 2 5 25 48 138
2017 Has not served in the Canadian military 18 23 27 17 9 2 4 28 44 5806

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 14 20 24 24 13 3 2 39 36 83
2018 Has not served in the Canadian military 11 18 26 24 14 4 4 41 30 4229
2017 Has served in the Canadian military 15 20 28 19 11 3 4 32 38 139
2017 Has not served in the Canadian military 13 18 29 21 12 3 5 36 33 5806

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 16 23 32 15 11 3 0 27 40 83
2018 Has not served in the Canadian military 15 22 32 16 9 3 3 27 40 4245
2017 Has served in the Canadian military 20 26 30 9 7 3 5 17 50 139
2017 Has not served in the Canadian military 17 23 33 14 8 3 3 23 42 5810

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 57 24 6 9 5 0 0 81 13 83
2018 Has not served in the Canadian military 45 30 8 9 6 1 0 76 16 4237
2017 Has served in the Canadian military 42 31 10 10 6 1 0 74 16 140
2017 Has not served in the Canadian military 43 29 9 10 8 1 0 73 18 5832

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 56 28 9 5 1 0 0 84 7 84
2018 Has not served in the Canadian military 52 32 7 6 3 0 0 84 9 4237
2017 Has served in the Canadian military 47 36 8 6 3 0 0 83 9 140
2017 Has not served in the Canadian military 45 36 8 8 4 0 0 81 12 5828

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 50 31 16 1 1 1 0 82 2 83
2018 Has not served in the Canadian military 44 37 10 5 3 1 0 82 8 4241

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 44 35 14 3 1 1 1 81 4 84
2018 Has not served in the Canadian military 45 35 12 3 2 3 0 83 5 4240
2017 Has served in the Canadian military 38 40 11 1 1 7 1 86 2 139
2017 Has not served in the Canadian military 41 35 14 3 3 4 0 79 6 5824

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 46 36 12 5 0 1 0 83 5 84
2018 Has not served in the Canadian military 44 37 10 5 2 1 0 83 7 4244
2017 Has served in the Canadian military 35 46 8 6 1 4 0 84 8 140
2017 Has not served in the Canadian military 40 39 11 5 3 2 0 81 8 5830

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 48 35 12 4 1 0 0 83 5 84
2018 Has not served in the Canadian military 50 35 8 4 3 0 0 85 6 4220
2017 Has served in the Canadian military 44 36 8 9 3 0 0 80 12 140
2017 Has not served in the Canadian military 45 37 9 5 4 0 0 82 9 5829

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 27 25 8 5 4 1 61 13 83
2018 Has not served in the Canadian military 25 30 17 9 6 7 5 63 18 4245
2017 Has served in the Canadian military 26 28 19 10 6 8 3 60 19 140
2017 Has not served in the Canadian military 26 31 15 11 9 5 4 63 21 5830

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 34 43 10 6 5 1 1 79 11 83
2018 Has not served in the Canadian military 31 38 13 9 4 3 2 73 14 4245
2017 Has served in the Canadian military 43 34 4 11 3 4 1 81 15 140
2017 Has not served in the Canadian military 34 37 12 8 5 3 1 74 14 5826

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 45 18 2 1 2 0 78 4 84
2018 Has not served in the Canadian military 32 39 18 6 4 2 0 72 10 4231

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 18 26 14 11 20 8 1 49 35 83
2018 Has not served in the Canadian military 17 22 20 14 13 11 3 46 31 4238
2017 Has served in the Canadian military 20 22 17 9 20 10 2 48 33 139
2017 Has not served in the Canadian military 17 22 17 15 16 11 3 44 36 5826

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Has served in the Canadian military 10 90 84
2018 Has not served in the Canadian military 12 88 4258

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 14 19 23 6 8 29 1 47 21 83
2018 Has not served in the Canadian military 15 15 19 6 5 30 9 50 18 4248
2017 Has served in the Canadian military 14 14 17 8 8 33 6 46 26 140
2017 Has not served in the Canadian military 15 17 18 7 8 27 8 49 23 5836

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 26 41 22 5 5 2 0 68 9 83
2018 Has not served in the Canadian military 30 32 17 5 4 10 1 71 10 4246
2017 Has served in the Canadian military 30 28 20 6 5 10 0 65 12 140
2017 Has not served in the Canadian military 29 31 17 7 6 10 1 67 14 5827

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Has served in the Canadian military 7 93 84
2018 Has not served in the Canadian military 7 93 4240

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 16 18 25 6 2 31 2 51 11 83
2018 Has not served in the Canadian military 16 15 20 3 3 35 8 54 10 4244
2017 Has served in the Canadian military 16 12 19 3 3 41 8 54 10 140
2017 Has not served in the Canadian military 16 16 20 3 4 34 8 55 11 5829

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 29 41 22 3 1 4 0 73 5 82
2018 Has not served in the Canadian military 31 31 18 3 3 13 2 73 7 4250
2017 Has served in the Canadian military 34 28 17 3 3 14 1 74 6 139
2017 Has not served in the Canadian military 31 32 16 3 3 13 2 73 7 5820
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 55 24 12 7 2 0 0 79 9 83
2018 Has not served in the Canadian military 59 23 9 3 4 1 0 83 8 4215
2017 Has served in the Canadian military 60 21 8 4 6 1 0 82 10 139
2017 Has not served in the Canadian military 56 23 10 4 5 2 0 81 9 5830

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 53 36 9 2 0 1 0 90 2 83
2018 Has not served in the Canadian military 38 40 12 5 3 2 0 80 8 4249
2017 Has served in the Canadian military 41 33 12 7 5 2 0 75 12 141
2017 Has not served in the Canadian military 33 40 13 6 5 2 0 75 11 5830

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 24 44 15 10 7 0 0 68 17 84
2018 Has not served in the Canadian military 27 37 15 12 7 2 0 65 19 4255
2017 Has served in the Canadian military 20 43 16 9 12 1 0 63 22 141
2017 Has not served in the Canadian military 20 40 15 14 10 2 0 61 24 5831

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 15 23 25 17 18 0 2 39 36 84
2018 Has not served in the Canadian military 17 24 23 14 18 1 2 43 33 4249
2017 Has served in the Canadian military 17 23 19 21 17 0 3 42 39 139
2017 Has not served in the Canadian military 18 24 20 14 21 1 2 43 36 5824

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 14 28 28 16 14 0 0 42 30 84
2018 Has not served in the Canadian military 15 27 29 17 11 1 1 43 28 4246
2017 Has served in the Canadian military 16 27 25 23 9 0 1 43 32 140
2017 Has not served in the Canadian military 16 27 27 17 13 0 1 43 30 5822

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 21 32 26 11 9 0 1 53 21 84
2018 Has not served in the Canadian military 21 30 24 14 9 1 2 52 23 4239
2017 Has served in the Canadian military 25 24 23 15 10 1 2 51 25 140
2017 Has not served in the Canadian military 21 30 23 14 9 1 2 52 24 5813

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 11 26 26 19 16 1 2 38 35 84
2018 Has not served in the Canadian military 19 25 25 16 13 1 2 45 30 4241
2017 Has served in the Canadian military 15 23 23 20 18 0 1 39 38 140
2017 Has not served in the Canadian military 18 24 23 17 15 1 2 43 33 5821

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 47 27 9 8 3 1 4 78 12 84
2018 Has not served in the Canadian military 42 25 14 6 5 1 7 73 12 4230
2017 Has served in the Canadian military 38 22 15 7 8 1 9 67 16 140
2017 Has not served in the Canadian military 40 25 15 6 5 1 9 71 12 5808

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 35 12 7 15 0 0 65 22 83
2018 Has not served in the Canadian military 29 28 20 12 9 1 1 58 21 4242
2017 Has served in the Canadian military 30 29 21 13 6 0 1 59 19 139
2017 Has not served in the Canadian military 27 31 22 11 8 0 1 58 20 5811

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 26 33 22 9 9 0 0 59 19 84
2018 Has not served in the Canadian military 25 35 23 9 5 1 2 61 15 4238
2017 Has served in the Canadian military 27 33 21 9 9 1 1 61 18 139
2017 Has not served in the Canadian military 26 33 21 11 7 1 2 60 19 5808

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 18 36 27 10 8 0 0 55 18 84
2018 Has not served in the Canadian military 21 33 26 12 6 1 1 55 19 4240
2017 Has served in the Canadian military 18 33 25 16 6 1 1 52 22 138
2017 Has not served in the Canadian military 21 32 23 14 8 1 2 54 22 5802

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 34 28 20 11 6 1 0 63 17 84
2018 Has not served in the Canadian military 27 34 21 11 6 1 1 61 18 4231
2017 Has served in the Canadian military 23 36 20 10 9 0 1 60 19 139
2017 Has not served in the Canadian military 26 32 20 11 8 1 2 60 19 5805

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 26 40 14 14 6 0 0 66 21 84
2018 Has not served in the Canadian military 28 33 22 10 5 1 1 62 16 4217
2017 Has served in the Canadian military 25 36 22 12 4 0 1 61 17 139
2017 Has not served in the Canadian military 29 32 21 10 6 1 2 62 16 5791

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 57 20 11 7 3 0 1 78 11 83
2018 Has not served in the Canadian military 49 25 13 6 5 1 2 76 11 4228
2017 Has served in the Canadian military 57 18 14 8 1 0 2 77 9 140
2017 Has not served in the Canadian military 48 26 13 6 4 0 2 76 11 5829

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 72 10 7 1 1 0 9 90 2 84
2018 Has not served in the Canadian military 66 15 6 3 2 1 6 88 6 4240

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 78 6 4 6 2 0 4 87 9 84
2018 Has not served in the Canadian military 68 13 6 4 4 2 4 86 8 4227
2017 Has served in the Canadian military 71 10 9 3 4 1 3 84 7 140
2017 Has not served in the Canadian military 68 13 6 4 4 1 4 85 8 5827

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 60 27 8 2 1 0 1 89 3 83
2018 Has not served in the Canadian military 56 26 10 4 2 1 1 84 6 4238
2017 Has served in the Canadian military 60 25 10 2 1 0 3 87 2 139
2017 Has not served in the Canadian military 52 28 10 4 3 0 3 83 7 5829

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 53 28 12 4 2 0 1 82 6 84
2018 Has not served in the Canadian military 56 20 10 6 5 1 2 78 11 4232
2017 Has served in the Canadian military 54 22 10 7 5 0 3 78 12 138
2017 Has not served in the Canadian military 56 21 9 6 5 0 3 79 11 5824

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 59 13 5 0 1 0 22 92 1 84
2018 Has not served in the Canadian military 50 12 5 2 1 1 29 88 5 4217
2017 Has served in the Canadian military 55 10 6 1 3 0 25 87 5 139
2017 Has not served in the Canadian military 51 13 5 2 1 0 27 89 5 5822

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 69 16 8 2 0 0 6 90 2 84
2018 Has not served in the Canadian military 64 19 7 2 1 1 7 89 3 4219
2017 Has served in the Canadian military 65 22 4 1 2 0 7 93 3 137
2017 Has not served in the Canadian military 62 20 7 3 1 1 7 88 4 5796

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 70 19 3 2 1 0 5 93 4 84
2018 Has not served in the Canadian military 65 16 6 3 4 1 5 86 8 4239
2017 Has served in the Canadian military 69 21 4 1 2 0 3 92 3 140
2017 Has not served in the Canadian military 61 18 8 4 4 1 4 83 9 5828

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 49 28 18 2 1 0 1 78 3 84
2018 Has not served in the Canadian military 47 29 13 4 2 1 3 79 7 4235
2017 Has served in the Canadian military 49 34 10 4 2 0 2 84 6 140
2017 Has not served in the Canadian military 49 30 12 4 2 0 3 82 6 5817

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 13 34 33 17 2 0 1 47 19 83
2018 Has not served in the Canadian military 14 33 36 12 4 0 0 47 17 4266
2017 Has served in the Canadian military 12 26 38 12 11 0 1 38 24 139
2017 Has not served in the Canadian military 11 31 38 13 7 0 0 42 20 5829

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 9 18 36 28 9 0 0 37 27 83
2018 Has not served in the Canadian military 9 18 39 22 10 0 0 33 27 4211
2017 Has served in the Canadian military 12 20 31 25 11 0 1 36 32 141
2017 Has not served in the Canadian military 9 19 41 21 8 0 0 30 29 5827
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 27 25 25 10 11 1 0 27 73 84
2018 Has not served in the Canadian military 26 25 22 12 12 3 1 27 73 4258
2017 Has served in the Canadian military 21 27 27 9 13 4 0 22 78 141
2017 Has not served in the Canadian military 26 23 20 13 15 3 1 27 73 5841

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 11 62
2018 Has not served in the Canadian military 24 3073
2017 Has served in the Canadian military 16 105
2017 Has not served in the Canadian military 24 4050

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 44 62
2018 Has not served in the Canadian military 42 3072
2017 Has served in the Canadian military 30 105
2017 Has not served in the Canadian military 40 4050

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 21 62
2018 Has not served in the Canadian military 25 3073
2017 Has served in the Canadian military 10 105
2017 Has not served in the Canadian military 20 4050

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 30 62
2018 Has not served in the Canadian military 38 3072
2017 Has served in the Canadian military 38 105
2017 Has not served in the Canadian military 42 4050

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 4 62
2018 Has not served in the Canadian military 8 3072
2017 Has served in the Canadian military 4 105
2017 Has not served in the Canadian military 8 4050

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 40 62
2018 Has not served in the Canadian military 38 3073

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 43 62
2018 Has not served in the Canadian military 30 3072
2017 Has served in the Canadian military 49 105
2017 Has not served in the Canadian military 41 4050

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Has served in the Canadian military 4 32 27 9 5 23 59
2018 Has not served in the Canadian military 4 37 20 12 6 20 2959
2017 Has served in the Canadian military 3 54 16 16 6 6 105
2017 Has not served in the Canadian military 4 44 19 11 6 16 3961

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Has served in the Canadian military 33 67 62
2018 Has not served in the Canadian military 28 72 3050

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 29 28 15 10 12 0 6 61 24 83
2018 Has not served in the Canadian military 34 18 15 10 11 2 10 58 25 4252

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 11 34 13 24 10 5 3 49 37 62
2018 Has not served in the Canadian military 11 22 18 18 23 2 6 35 45 3061
2017 Has served in the Canadian military 13 17 15 19 22 3 12 34 48 106
2017 Has not served in the Canadian military 10 21 16 18 25 3 8 35 48 4062

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 4 11 13 22 45 3 1 17 70 62
2018 Has not served in the Canadian military 3 11 15 19 45 2 5 15 69 3056
2017 Has served in the Canadian military 4 8 9 26 48 2 3 13 78 106
2017 Has not served in the Canadian military 2 8 10 18 52 3 6 12 77 4058
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