2018 Public Service Employee Survey Results by Theme for Health Canada by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 43 11 6 5 0 0 78 11 1085
2018 Non-visible minority 36 42 11 7 4 0 0 78 11 3185
2017 Visible minority 33 44 11 7 5 0 0 77 12 1359
2017 Non-visible minority 34 43 10 8 5 0 0 77 13 4575
2014 Visible minority 31 43 12 9 6 0 0 74 14 1360
2014 Non-visible minority 29 45 10 10 6 0 0 74 15 5198
2011 Visible minority 33 41 13 7 5 0 0 74 13 1464
2011 Non-visible minority 35 40 11 8 5 0 0 75 13 5735
2008 Visible minority 36 39 12 8 4 0 0 75 12 1241
2008 Non-visible minority 37 40 11 8 4 0 0 77 12 5466

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 36 14 9 7 0 0 70 16 1091
2018 Non-visible minority 36 37 11 9 6 0 0 73 15 3195
2017 Visible minority 30 38 13 10 9 0 0 68 19 1356
2017 Non-visible minority 32 36 12 11 9 0 0 68 20 4570

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 50 35 10 3 2 0 0 85 5 1082
2018 Non-visible minority 50 35 10 3 1 0 0 85 5 3179
2017 Visible minority 53 32 10 3 2 0 0 85 5 1352
2017 Non-visible minority 52 35 9 3 1 0 0 87 4 4569
2014 Visible minority 61 28 7 2 1 0 0 89 3 1358
2014 Non-visible minority 58 30 7 3 1 0 0 89 4 5197
2011 Visible minority 58 30 7 3 1 0 0 88 4 1467
2011 Non-visible minority 58 31 7 2 1 0 0 89 4 5751

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 42 40 11 5 2 0 0 82 7 1090
2018 Non-visible minority 40 41 10 5 3 0 0 81 9 3193
2017 Visible minority 41 39 12 4 4 0 0 80 8 1352
2017 Non-visible minority 40 40 11 6 4 0 0 80 10 4558
2014 Visible minority 42 38 11 5 3 0 0 80 9 1360
2014 Non-visible minority 38 40 11 7 4 0 0 78 11 5197
2011 Visible minority 39 40 11 6 3 0 0 80 9 1467
2011 Non-visible minority 41 40 9 6 3 0 0 82 9 5748
2008 Visible minority 43 38 10 5 3 0 0 81 8 1248
2008 Non-visible minority 43 40 7 7 3 0 0 83 9 5498

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 32 17 5 5 1 0 73 10 1080
2018 Non-visible minority 39 34 16 7 4 1 0 73 11 3194
2017 Visible minority 36 35 16 7 5 1 0 71 12 1350
2017 Non-visible minority 35 33 17 9 7 0 0 68 15 4573
2014 Visible minority 29 39 18 7 6 1 0 69 13 1359
2014 Non-visible minority 26 37 18 11 8 1 0 63 19 5198
2011 Visible minority 30 34 21 7 6 2 0 66 13 1464
2011 Non-visible minority 29 35 18 10 7 1 0 65 17 5747

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 35 15 7 4 0 0 74 11 1076
2018 Non-visible minority 38 37 14 8 3 0 0 75 11 3179
2017 Visible minority 33 38 16 8 5 0 0 71 13 1354
2017 Non-visible minority 34 36 15 9 6 0 0 70 14 4579
2014 Visible minority 29 39 17 8 6 1 0 69 14 1359
2014 Non-visible minority 26 38 16 12 7 0 0 64 20 5198
2011 Visible minority 29 38 18 9 5 1 0 67 14 1465
2011 Non-visible minority 29 39 16 11 6 0 0 67 17 5745
2008 Visible minority 31 37 17 10 6 0 0 68 15 1244
2008 Non-visible minority 31 40 13 10 6 0 0 71 17 5493

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 26 20 8 8 5 1 62 17 1086
2018 Non-visible minority 34 26 19 10 7 3 0 63 18 3201
2017 Visible minority 28 26 20 12 10 4 0 57 22 1354
2017 Non-visible minority 31 26 18 12 9 4 0 59 22 4569
2014 Visible minority 26 27 19 13 11 4 0 56 24 1360
2014 Non-visible minority 26 26 19 14 11 4 0 54 26 5201
2011 Visible minority 25 26 20 14 11 4 0 54 26 1465
2011 Non-visible minority 28 25 18 13 10 4 0 56 25 5745
2008 Visible minority 26 27 20 12 12 4 1 55 24 1245
2008 Non-visible minority 28 28 17 13 8 5 1 59 23 5497
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 48 29 11 5 5 3 0 79 10 1078
2018 Non-visible minority 51 29 11 5 3 2 0 81 9 3175
2017 Visible minority 46 28 11 6 6 2 0 76 13 1352
2017 Non-visible minority 49 28 10 7 4 2 1 78 11 4578
2014 Visible minority 42 31 13 6 5 2 1 75 11 1358
2014 Non-visible minority 45 29 11 7 5 2 0 76 13 5200
2011 Visible minority 38 32 14 6 6 2 1 73 13 1464
2011 Non-visible minority 43 30 11 8 6 2 1 75 14 5750
2008 Visible minority 36 30 13 9 8 3 1 69 17 1247
2008 Non-visible minority 41 30 11 9 7 2 0 73 16 5496

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 30 10 7 4 1 1 79 11 1072
2018 Non-visible minority 48 31 9 8 4 1 0 80 11 3168
2017 Visible minority 45 32 8 7 6 1 0 78 14 1354
2017 Non-visible minority 45 31 9 9 5 1 1 77 14 4577
2014 Visible minority 42 34 10 7 5 1 1 77 13 1357
2014 Non-visible minority 42 33 9 9 6 1 0 75 15 5199
2011 Visible minority 38 35 11 8 6 1 0 74 15 1460
2011 Non-visible minority 40 33 10 10 6 1 0 74 16 5747
2008 Visible minority 35 32 13 10 8 1 0 68 18 1247
2008 Non-visible minority 38 33 10 11 8 1 0 71 19 5496

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 50 28 10 6 6 0 0 78 11 1081
2018 Non-visible minority 53 26 10 7 4 0 0 79 11 3183
2017 Visible minority 51 26 10 6 6 1 0 77 12 1353
2017 Non-visible minority 53 25 9 7 5 0 0 78 12 4569
2014 Visible minority 45 31 11 6 6 1 0 76 12 1356
2014 Non-visible minority 49 27 10 8 5 0 0 77 13 5198

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 29 16 6 6 10 1 69 14 1090
2018 Non-visible minority 32 30 15 9 5 8 0 68 15 3202
2017 Visible minority 27 28 17 9 7 11 1 63 18 1357
2017 Non-visible minority 27 33 15 10 7 8 1 65 18 4580
2014 Visible minority 24 29 21 8 6 11 1 61 16 1353
2014 Non-visible minority 23 33 17 11 6 9 0 63 19 5201
2011 Visible minority 23 29 19 10 8 10 1 58 20 1460
2011 Non-visible minority 24 31 17 11 9 7 1 59 22 5745

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 30 18 9 7 5 1 64 17 1085
2018 Non-visible minority 28 33 16 13 7 3 0 63 21 3195
2017 Visible minority 24 30 20 11 9 5 0 58 21 1356
2017 Non-visible minority 23 33 17 14 10 3 0 58 24 4575
2014 Visible minority 22 30 24 11 8 4 1 55 20 1353
2014 Non-visible minority 19 32 20 15 10 3 0 53 26 5194
2011 Visible minority 21 31 22 10 11 4 0 55 22 1463
2011 Non-visible minority 20 33 18 15 12 3 0 55 27 5737
2008 Visible minority 23 33 21 9 9 5 1 60 18 1247
2008 Non-visible minority 24 35 16 12 10 3 0 61 23 5496

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 28 20 12 7 9 1 56 21 1084
2018 Non-visible minority 19 31 19 16 8 6 0 53 26 3192
2017 Visible minority 17 28 21 15 10 8 0 50 27 1356
2017 Non-visible minority 16 30 20 17 10 6 0 49 30 4575
2014 Visible minority 15 29 23 16 8 8 1 48 27 1352
2014 Non-visible minority 13 28 22 19 12 6 0 44 33 5202
2011 Visible minority 14 31 23 14 9 8 0 49 25 1460
2011 Non-visible minority 12 33 20 19 11 6 0 47 32 5744
2008 Visible minority 14 35 21 13 10 8 0 52 25 1246
2008 Non-visible minority 12 34 19 18 11 6 0 49 31 5490

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 30 18 13 10 5 1 56 25 1085
2018 Non-visible minority 17 32 17 20 10 3 0 51 32 3203
2017 Visible minority 18 31 18 15 11 6 0 53 28 1356
2017 Non-visible minority 16 31 18 18 13 4 0 48 33 4578
2014 Visible minority 17 29 21 17 10 5 1 49 29 1353
2014 Non-visible minority 14 31 18 20 14 3 0 46 35 5197
2011 Visible minority 15 31 20 17 12 4 0 48 30 1455
2011 Non-visible minority 12 32 17 23 13 2 0 45 37 5740
2008 Visible minority 17 35 18 17 10 3 0 54 28 1247
2008 Non-visible minority 14 35 14 22 13 3 0 50 36 5493
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 35 17 10 9 0 1 63 19 1085
2018 Non-visible minority 32 35 14 11 7 0 0 68 18 3196
2017 Visible minority 25 35 16 12 11 1 0 61 23 1358
2017 Non-visible minority 28 36 14 12 9 0 0 64 21 4578
2014 Visible minority 22 34 18 15 10 0 0 56 26 1359
2014 Non-visible minority 24 36 16 14 10 0 0 60 24 5200
2011 Visible minority 23 35 18 13 10 1 0 59 23 1463
2011 Non-visible minority 24 38 14 14 9 0 0 63 23 5755

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 38 11 7 4 0 0 78 11 1087
2018 Non-visible minority 35 40 11 9 4 0 0 76 13 3195
2017 Visible minority 35 41 11 8 5 0 0 76 13 1353
2017 Non-visible minority 33 42 10 10 5 0 0 75 15 4575

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 20 18 10 10 24 4 48 27 1082
2018 Non-visible minority 14 22 18 14 10 18 3 46 31 3184
2017 Visible minority 13 20 18 13 11 22 3 44 32 1356
2017 Non-visible minority 13 22 17 17 13 17 3 43 36 4573
2014 Visible minority 13 22 20 13 12 18 3 43 31 1356
2014 Non-visible minority 12 22 18 19 15 13 2 40 40 5198

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 35 10 7 4 1 1 78 12 1080
2018 Non-visible minority 42 34 11 8 4 1 1 77 12 3181
2017 Visible minority 44 33 9 7 6 1 0 78 13 1358
2017 Non-visible minority 44 31 11 8 6 1 1 76 13 4578
2014 Visible minority 40 35 12 7 5 1 0 76 12 1359
2014 Non-visible minority 40 34 10 9 6 1 0 75 15 5201
2011 Visible minority 37 35 12 9 6 0 1 72 16 1463
2011 Non-visible minority 37 35 11 10 7 0 0 72 17 5742
2008 Visible minority 33 34 13 11 7 1 0 68 19 1249
2008 Non-visible minority 33 35 12 11 9 0 1 69 19 5499

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 33 16 9 5 2 9 66 16 159
2018 Non-visible minority 28 30 17 8 5 4 8 66 15 831
2017 Visible minority 26 33 14 11 5 3 8 67 17 226
2017 Non-visible minority 27 36 12 11 5 3 5 69 18 1173
2014 Visible minority 23 37 19 10 5 1 5 64 16 228
2014 Non-visible minority 26 36 12 10 7 3 5 68 19 1357

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 43 12 11 5 0 1 72 16 1088
2018 Non-visible minority 27 45 11 12 4 0 1 72 17 3194
2017 Visible minority 26 41 13 13 7 0 0 67 20 1356
2017 Non-visible minority 28 39 12 14 7 0 0 67 21 4577
2014 Visible minority 24 39 14 15 7 0 0 64 22 1360
2014 Non-visible minority 22 39 13 17 8 0 0 61 26 5197
2011 Visible minority 26 40 14 11 6 1 1 67 18 1465
2011 Non-visible minority 27 40 12 13 6 0 1 68 20 5751
2008 Visible minority 27 41 14 11 6 0 1 69 17 1248
2008 Non-visible minority 29 42 12 11 5 0 1 72 16 5497

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 40 12 7 4 0 0 77 11 1085
2018 Non-visible minority 41 41 10 6 2 0 0 82 8 3189
2017 Visible minority 39 39 10 7 4 0 0 79 11 1357
2017 Non-visible minority 43 37 9 7 4 0 0 80 10 4574
2014 Visible minority 38 38 12 7 5 0 0 76 12 1358
2014 Non-visible minority 41 38 9 8 4 0 0 78 12 5202
2011 Visible minority 40 36 12 7 5 0 0 77 12 1461
2011 Non-visible minority 44 35 10 7 4 0 0 79 11 5749
2008 Visible minority 37 41 10 8 4 0 0 78 12 1249
2008 Non-visible minority 40 40 9 7 4 0 0 81 11 5499

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 42 9 6 3 0 0 82 9 1081
2018 Non-visible minority 47 39 7 5 2 0 0 86 7 3169
2017 Visible minority 43 38 8 7 4 0 0 81 11 1354
2017 Non-visible minority 49 35 7 6 3 0 0 85 9 4569
2014 Visible minority 43 36 9 6 5 0 0 79 12 1356
2014 Non-visible minority 45 37 7 7 4 0 0 82 11 5200
2011 Visible minority 41 37 9 7 5 0 0 78 12 1469
2011 Non-visible minority 47 39 6 5 3 0 0 86 8 5745
2008 Visible minority 42 40 8 6 4 0 0 82 10 1249
2008 Non-visible minority 46 39 6 5 3 0 0 86 8 5498

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 29 19 13 12 4 0 54 26 1084
2018 Non-visible minority 22 34 18 15 9 3 0 57 24 3187
2017 Visible minority 22 30 17 15 13 3 0 54 29 1352
2017 Non-visible minority 23 33 15 16 11 2 0 57 27 4568
2014 Visible minority 17 27 20 17 16 3 1 46 34 1360
2014 Non-visible minority 17 30 18 19 14 2 0 48 34 5197
2011 Visible minority 21 30 18 16 12 3 1 52 29 1465
2011 Non-visible minority 22 34 15 15 11 2 1 57 27 5755
2008 Visible minority 23 35 18 12 9 3 0 60 22 1248
2008 Non-visible minority 25 38 14 13 8 2 0 64 21 5495

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 27 17 14 18 4 3 48 35 1085
2018 Non-visible minority 19 30 15 16 17 3 2 51 34 3187
2017 Visible minority 16 23 15 17 23 4 2 41 43 1349
2017 Non-visible minority 19 25 14 17 20 3 2 46 39 4572
2014 Visible minority 13 20 16 18 28 3 2 35 48 1358
2014 Non-visible minority 13 23 15 20 25 2 3 38 47 5198
2011 Visible minority 13 24 18 17 22 4 1 40 41 1465
2011 Non-visible minority 15 27 15 18 21 2 2 44 41 5751
2008 Visible minority 18 32 14 16 16 3 1 52 33 1247
2008 Non-visible minority 18 33 14 16 15 2 2 53 33 5487

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 40 15 9 5 0 0 71 14 1089
2018 Non-visible minority 31 41 12 10 5 0 0 72 15 3184
2017 Visible minority 28 42 13 9 6 0 0 71 16 1351
2017 Non-visible minority 32 40 10 10 6 0 0 73 17 4566
2014 Visible minority 23 42 15 11 8 0 0 66 19 1360
2014 Non-visible minority 22 43 12 14 8 0 0 65 23 5202
2011 Visible minority 31 41 13 10 5 1 0 72 14 1464
2011 Non-visible minority 32 41 10 10 6 0 0 73 17 5745

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 34 15 10 6 0 0 68 16 1083
2018 Non-visible minority 37 34 15 9 5 0 0 71 14 3169
2017 Visible minority 32 35 17 9 7 0 0 68 16 1354
2017 Non-visible minority 36 34 13 10 6 0 0 71 16 4573
2014 Visible minority 27 37 16 10 8 1 0 65 18 1359
2014 Non-visible minority 29 37 14 12 7 0 0 66 19 5202

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 36 17 8 6 0 1 69 14 1086
2018 Non-visible minority 34 36 14 11 4 0 0 71 15 3189
2017 Visible minority 32 37 15 9 7 1 1 70 15 1351
2017 Non-visible minority 34 36 13 11 5 0 0 71 16 4565
2014 Visible minority 28 39 17 9 6 1 0 67 16 1359
2014 Non-visible minority 28 39 14 12 7 0 0 67 19 5197
2011 Visible minority 34 39 14 7 3 1 1 74 11 1462
2011 Non-visible minority 36 41 11 7 4 0 1 77 11 5737

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 31 25 9 7 6 1 55 18 1087
2018 Non-visible minority 22 40 21 9 5 3 0 64 14 3192
2017 Visible minority 18 32 24 11 8 6 1 53 21 1354
2017 Non-visible minority 21 37 19 12 6 5 0 61 19 4570

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 44 33 11 6 4 0 1 78 10 1087
2018 Non-visible minority 49 31 8 7 4 0 0 80 11 3190
2017 Visible minority 43 32 11 8 6 0 0 75 14 1353
2017 Non-visible minority 45 31 8 8 6 0 0 77 15 4573
2014 Visible minority 37 35 12 9 6 1 0 73 15 1358
2014 Non-visible minority 39 35 10 9 6 0 0 74 15 5197
2011 Visible minority 39 38 10 8 4 1 0 77 12 1465
2011 Non-visible minority 43 34 9 8 5 0 0 78 14 5751

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 36 13 7 3 0 1 76 10 1093
2018 Non-visible minority 36 32 17 8 6 0 1 69 14 3204
2017 Visible minority 36 40 13 6 4 0 0 76 10 1357
2017 Non-visible minority 34 36 16 9 5 0 1 70 13 4578
2014 Visible minority 35 40 15 5 3 0 1 76 9 1359
2014 Non-visible minority 32 36 18 8 5 0 1 68 13 5199
2011 Visible minority 36 38 17 6 3 0 0 75 9 1462
2011 Non-visible minority 34 34 19 8 5 0 0 68 13 5753
2008 Visible minority 26 37 22 9 4 0 0 64 14 1246
2008 Non-visible minority 27 34 21 10 7 0 0 61 17 5493

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Visible minority 28 31 41 1087
2018 Non-visible minority 30 34 36 3206
2017 Visible minority 29 32 39 1358
2017 Non-visible minority 31 35 33 4572
2014 Visible minority 29 32 39 1360
2014 Non-visible minority 30 35 35 5201
2011 Visible minority 34 29 38 1466
2011 Non-visible minority 33 35 33 5750

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Visible minority 4 34 38 3 18 4 292
2018 Non-visible minority 14 32 32 4 12 5 946
2017 Visible minority 5 34 42 6 7 6 390
2017 Non-visible minority 14 31 33 7 7 8 1449
2014 Visible minority 5 34 43 7 9999 11 389
2014 Non-visible minority 13 29 38 10 9999 11 1565
2011 Visible minority 5 38 38 9 9999 10 497
2011 Non-visible minority 14 30 39 8 9999 10 1907
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 53 34 7 4 1 0 0 87 6 1091
2018 Non-visible minority 47 40 7 4 2 0 0 87 6 3197
2017 Visible minority 46 39 8 4 3 1 0 85 7 1357
2017 Non-visible minority 42 40 9 6 3 0 0 82 9 4572
2014 Visible minority 45 39 10 4 2 0 0 84 6 1360
2014 Non-visible minority 37 42 12 6 3 0 0 79 9 5196
2011 Visible minority 45 38 10 4 2 1 0 84 6 1468
2011 Non-visible minority 38 41 10 6 3 1 0 80 10 5746
2008 Visible minority 49 36 8 4 3 1 0 85 7 1247
2008 Non-visible minority 42 39 10 6 3 0 0 81 9 5497

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 41 17 7 4 1 0 71 11 1085
2018 Non-visible minority 26 43 18 9 3 1 0 70 12 3187
2017 Visible minority 27 40 17 8 5 3 0 69 13 1355
2017 Non-visible minority 25 42 17 9 5 1 0 69 14 4572
2014 Visible minority 26 41 18 10 4 2 0 68 14 1356
2014 Non-visible minority 22 42 19 9 5 2 0 66 15 5201
2011 Visible minority 27 43 17 7 4 2 0 72 11 1466
2011 Non-visible minority 23 43 17 11 5 1 0 67 16 5738

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 9 22 38 19 8 1 3 28 32 1089
2018 Non-visible minority 9 24 35 20 9 1 2 30 34 3196
2017 Visible minority 11 22 36 17 7 1 6 26 36 1346
2017 Non-visible minority 11 24 37 17 8 1 2 26 36 4563
2014 Visible minority 11 25 38 16 6 1 3 23 37 1349
2014 Non-visible minority 11 28 38 16 5 1 1 21 40 5189
2011 Visible minority 11 23 38 18 6 1 4 24 36 1461
2011 Non-visible minority 12 27 35 17 6 1 2 24 39 5751
2008 Visible minority 11 25 37 16 5 1 3 23 38 1244
2008 Non-visible minority 11 28 37 16 6 1 1 22 40 5487

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 7 14 26 28 17 4 4 49 24 1084
2018 Non-visible minority 8 16 30 26 15 3 2 43 26 3176
2017 Visible minority 10 17 27 24 11 4 7 39 31 1342
2017 Non-visible minority 11 18 30 22 14 2 3 38 30 4553
2014 Visible minority 11 19 30 21 10 5 5 35 33 1348
2014 Non-visible minority 13 22 31 20 9 2 2 31 37 5184
2011 Visible minority 10 18 29 22 11 4 5 37 31 1455
2011 Non-visible minority 12 19 29 23 12 2 3 37 33 5732
2008 Visible minority 12 18 29 20 12 4 4 36 33 1241
2008 Non-visible minority 13 21 30 22 11 2 2 34 35 5481

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 22 29 19 8 2 5 29 39 1083
2018 Non-visible minority 20 26 29 14 8 1 2 23 47 3183
2017 Visible minority 19 22 29 14 7 3 6 24 44 1348
2017 Non-visible minority 21 26 28 13 7 2 3 22 49 4556
2014 Visible minority 23 25 26 13 6 3 5 20 52 1347
2014 Non-visible minority 28 29 25 11 5 1 2 16 58 5183
2011 Visible minority 18 23 31 15 6 3 5 23 44 1457
2011 Non-visible minority 21 27 28 14 6 1 3 21 50 5739
2008 Visible minority 18 22 31 15 7 3 4 23 44 1233
2008 Non-visible minority 19 26 30 14 6 2 3 22 47 5478

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 8 14 30 26 17 1 3 45 23 1082
2018 Non-visible minority 10 19 33 24 12 1 2 37 30 3169
2017 Visible minority 10 14 31 27 11 1 6 40 26 1339
2017 Non-visible minority 11 18 33 24 11 1 2 36 30 4541
2014 Visible minority 8 16 36 25 10 1 4 37 25 1351
2014 Non-visible minority 11 21 34 23 8 1 2 32 33 5176
2011 Visible minority 8 15 33 26 11 1 5 40 24 1452
2011 Non-visible minority 10 19 34 24 10 1 2 35 30 5737
2008 Visible minority 9 16 34 24 11 1 4 37 27 1236
2008 Non-visible minority 10 20 34 24 9 1 2 34 31 5477

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 19 27 21 13 2 5 36 35 1087
2018 Non-visible minority 15 24 28 18 10 2 2 30 41 3184
2017 Visible minority 18 19 27 18 9 2 6 30 41 1345
2017 Non-visible minority 18 24 27 17 9 2 3 27 44 4560
2014 Visible minority 20 22 29 16 8 2 4 25 44 1349
2014 Non-visible minority 24 27 27 13 6 1 2 20 52 5188
2011 Visible minority 14 20 32 18 10 1 5 30 36 1459
2011 Non-visible minority 17 24 29 17 9 1 3 28 42 5736
2008 Visible minority 16 21 29 18 10 2 4 30 39 1235
2008 Non-visible minority 15 23 29 19 10 1 3 30 39 5485

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 10 16 23 24 15 7 5 44 30 1078
2018 Non-visible minority 11 18 28 23 14 3 3 40 31 3185
2017 Visible minority 13 16 28 21 10 4 8 35 33 1341
2017 Non-visible minority 13 18 29 21 12 3 4 36 33 4564
2014 Visible minority 11 14 25 28 10 4 8 43 29 1348
2014 Non-visible minority 12 18 28 24 13 2 3 38 32 5187
2011 Visible minority 13 16 27 22 11 4 8 37 33 1461
2011 Non-visible minority 12 18 28 23 13 2 4 38 32 5733
2008 Visible minority 15 21 28 18 9 4 6 30 39 1241
2008 Non-visible minority 16 23 28 18 9 2 4 28 42 5487

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 12 18 29 20 10 4 6 34 33 1085
2018 Non-visible minority 16 24 33 14 9 3 2 24 42 3194
2017 Visible minority 15 18 34 16 7 3 6 27 36 1345
2017 Non-visible minority 17 24 32 14 8 2 3 22 44 4564
2014 Visible minority 19 18 30 16 8 3 6 26 41 1351
2014 Non-visible minority 22 28 29 12 6 2 2 18 51 5187

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 29 9 7 9 1 0 74 16 1085
2018 Non-visible minority 46 31 8 9 6 1 0 77 15 3188
2017 Visible minority 42 29 9 9 9 1 0 73 18 1357
2017 Non-visible minority 44 29 9 10 8 1 0 73 18 4575
2014 Visible minority 42 26 12 11 7 1 0 69 18 1357
2014 Non-visible minority 42 30 8 11 8 1 0 73 19 5201

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 52 31 8 6 3 0 0 83 10 1087
2018 Non-visible minority 53 32 6 6 3 0 0 85 8 3186
2017 Visible minority 44 36 9 7 5 0 0 79 12 1355
2017 Non-visible minority 45 36 7 8 4 0 0 81 12 4572
2014 Visible minority 44 37 10 7 3 0 0 81 9 1357
2014 Non-visible minority 41 39 8 8 4 0 0 80 12 5199

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 38 11 5 3 1 0 80 9 1088
2018 Non-visible minority 45 37 10 4 2 1 0 83 7 3188

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 35 14 5 3 3 0 77 9 1082
2018 Non-visible minority 46 35 11 2 2 4 0 84 4 3194
2017 Visible minority 35 37 15 4 5 4 0 75 9 1354
2017 Non-visible minority 43 34 13 3 2 4 1 81 5 4568
2014 Visible minority 41 35 13 4 4 3 0 79 8 1358
2014 Non-visible minority 45 35 11 3 1 4 0 84 4 5197

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 42 35 12 6 3 2 0 79 9 1083
2018 Non-visible minority 45 38 9 4 2 1 0 84 6 3197
2017 Visible minority 37 39 12 5 4 2 0 78 9 1352
2017 Non-visible minority 40 39 10 6 3 2 0 81 8 4578
2014 Visible minority 40 37 12 5 4 2 0 78 9 1359
2014 Non-visible minority 41 38 11 5 2 2 0 81 7 5199
2011 Visible minority 32 38 15 8 4 3 0 72 13 1458
2011 Non-visible minority 35 39 13 6 4 2 0 76 11 5744

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 48 35 9 4 4 1 0 84 7 1080
2018 Non-visible minority 51 35 8 4 2 0 0 86 6 3179
2017 Visible minority 43 38 10 4 4 1 0 81 9 1354
2017 Non-visible minority 46 37 9 5 4 0 0 83 9 4574
2014 Visible minority 44 38 10 4 3 1 0 82 7 1358
2014 Non-visible minority 45 37 9 5 3 0 0 83 8 5199
2011 Visible minority 38 38 13 5 5 1 0 77 10 1460
2011 Non-visible minority 40 37 11 6 4 1 0 78 11 5745
2008 Visible minority 34 40 14 6 5 2 0 75 11 1246
2008 Non-visible minority 38 38 11 8 4 0 0 77 12 5496

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 28 19 9 7 8 6 59 19 1088
2018 Non-visible minority 25 31 16 9 6 7 5 64 17 3192
2017 Visible minority 24 32 14 10 8 7 5 63 21 1355
2017 Non-visible minority 27 30 15 11 9 5 4 62 22 4574
2014 Visible minority 31 29 14 10 8 4 4 65 19 1356
2014 Non-visible minority 28 32 14 11 9 3 3 64 21 5201

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 38 17 7 5 4 2 69 13 1084
2018 Non-visible minority 32 38 11 9 4 3 2 74 14 3195
2017 Visible minority 31 36 13 8 5 5 1 72 14 1352
2017 Non-visible minority 35 37 11 8 5 3 1 75 14 4573
2014 Visible minority 32 37 12 8 5 6 1 74 14 1358
2014 Non-visible minority 33 38 11 8 4 3 1 75 13 5202
2011 Visible minority 29 34 13 9 6 7 1 69 17 1461
2011 Non-visible minority 32 34 12 10 6 4 1 70 18 5737
2008 Visible minority 27 34 15 9 7 7 1 67 17 1245
2008 Non-visible minority 31 34 11 11 7 4 1 69 19 5493

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 36 19 6 5 3 1 69 11 1084
2018 Non-visible minority 32 40 18 6 3 1 0 73 9 3182

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 22 21 11 12 11 5 47 28 1087
2018 Non-visible minority 17 23 19 15 13 11 3 46 32 3185
2017 Visible minority 16 20 19 12 16 13 4 43 34 1352
2017 Non-visible minority 17 22 17 16 16 10 2 44 37 4573
2014 Visible minority 13 20 21 15 17 11 2 38 37 1357
2014 Non-visible minority 13 20 18 17 19 11 2 38 41 5201
2011 Visible minority 12 17 20 15 18 15 4 35 40 1464
2011 Non-visible minority 13 19 18 17 18 13 3 38 41 5749

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 12 88 1089
2018 Non-visible minority 12 88 3206

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 47 143
2018 Non-visible minority 43 386

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 72 143
2018 Non-visible minority 65 385

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 8 143
2018 Non-visible minority 5 385

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Visible minority 6 143
2018 Non-visible minority 4 385

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 6 143
2018 Non-visible minority 5 385

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 7 143
2018 Non-visible minority 3 385

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Visible minority 42 143
2018 Non-visible minority 32 387

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Visible minority 41 143
2018 Non-visible minority 44 387

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Visible minority 51 143
2018 Non-visible minority 49 387

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Visible minority 46 143
2018 Non-visible minority 46 388

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Visible minority 36 143
2018 Non-visible minority 34 387

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Visible minority 59 143
2018 Non-visible minority 53 389

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Visible minority 37 143
2018 Non-visible minority 37 387

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Visible minority 5 143
2018 Non-visible minority 7 388

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Visible minority 18 143
2018 Non-visible minority 11 387

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Visible minority 61 143
2018 Non-visible minority 46 388

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Visible minority 29 143
2018 Non-visible minority 23 387

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 18 143
2018 Non-visible minority 14 387

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 44 143
2018 Non-visible minority 53 386

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 23 143
2018 Non-visible minority 23 387

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 8 143
2018 Non-visible minority 9 386

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Visible minority 18 143
2018 Non-visible minority 16 386

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 10 143
2018 Non-visible minority 11 386

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 5 143
2018 Non-visible minority 4 386

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 5 143
2018 Non-visible minority 12 387

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 15 143
2018 Non-visible minority 12 386

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 38 143
2018 Non-visible minority 30 387

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 8 136
2018 Non-visible minority 7 373

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 16 136
2018 Non-visible minority 23 372

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 6 136
2018 Non-visible minority 7 372

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 6 136
2018 Non-visible minority 7 372

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 11 136
2018 Non-visible minority 11 372

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 6 136
2018 Non-visible minority 7 372

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 14 136
2018 Non-visible minority 16 372

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 14 136
2018 Non-visible minority 9 372

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 14 136
2018 Non-visible minority 12 373

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 34 136
2018 Non-visible minority 28 372

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 8 136
2018 Non-visible minority 7 372

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 53 136
2018 Non-visible minority 49 373

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 54 136
2018 Non-visible minority 54 373

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 6 136
2018 Non-visible minority 3 372

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 15 136
2018 Non-visible minority 13 372

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 15 19 5 5 29 12 50 17 1083
2018 Non-visible minority 15 16 19 6 5 31 8 50 19 3200
2017 Visible minority 15 16 18 5 8 29 8 50 21 1357
2017 Non-visible minority 15 17 18 8 8 27 7 48 24 4578
2014 Visible minority 13 15 19 6 6 29 12 47 20 1359
2014 Non-visible minority 13 17 19 8 8 29 7 47 24 5201

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 31 17 5 5 13 3 69 11 1081
2018 Non-visible minority 31 33 17 6 3 9 1 71 10 3200
2017 Visible minority 29 29 17 5 6 12 1 67 12 1357
2017 Non-visible minority 28 31 17 7 6 9 1 66 15 4570
2014 Visible minority 23 25 19 6 5 19 3 62 13 1357
2014 Non-visible minority 22 29 20 7 6 14 2 61 16 5202
2011 Visible minority 29 30 18 6 5 12 0 67 13 1461
2011 Non-visible minority 29 33 17 8 5 8 0 67 14 5751

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 11 89 1086
2018 Non-visible minority 5 95 3191

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 34 126
2018 Non-visible minority 28 171

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 78 126
2018 Non-visible minority 77 170

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Visible minority 7 126
2018 Non-visible minority 9 171

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 5 126
2018 Non-visible minority 4 170

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 10 126
2018 Non-visible minority 13 170

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Visible minority 52 127
2018 Non-visible minority 8 169

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Visible minority 40 127
2018 Non-visible minority 11 169

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Visible minority 33 127
2018 Non-visible minority 4 169

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Visible minority 18 127
2018 Non-visible minority 28 170

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Visible minority 12 127
2018 Non-visible minority 27 169

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 127
2018 Non-visible minority 8 169

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Visible minority 10 127
2018 Non-visible minority 24 169

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Visible minority 6 127
2018 Non-visible minority 24 169

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 127
2018 Non-visible minority 0 169

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 21 127
2018 Non-visible minority 25 170

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 24 127
2018 Non-visible minority 30 170

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 10 127
2018 Non-visible minority 16 170

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Visible minority 13 127
2018 Non-visible minority 22 170

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 7 127
2018 Non-visible minority 5 170

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 5 127
2018 Non-visible minority 8 170

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 6 127
2018 Non-visible minority 7 170

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 8 127
2018 Non-visible minority 11 170

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 52 127
2018 Non-visible minority 45 171

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 14 120
2018 Non-visible minority 11 156

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 11 120
2018 Non-visible minority 11 156

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 12 120
2018 Non-visible minority 9 156

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 14 120
2018 Non-visible minority 12 157

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 30 120
2018 Non-visible minority 29 157

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 5 120
2018 Non-visible minority 9 156

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 48 120
2018 Non-visible minority 45 157

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 61 120
2018 Non-visible minority 67 156

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 10 120
2018 Non-visible minority 14 156

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 14 20 4 5 32 11 52 14 1087
2018 Non-visible minority 16 15 21 3 2 35 8 55 8 3194
2017 Visible minority 15 17 20 3 5 32 8 53 13 1356
2017 Non-visible minority 16 15 20 3 3 35 8 55 10 4572
2014 Visible minority 13 16 22 4 5 30 11 49 14 1358
2014 Non-visible minority 14 15 20 3 2 37 8 54 9 5194

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 28 18 4 4 14 2 68 10 1086
2018 Non-visible minority 32 32 17 3 2 12 1 74 6 3198
2017 Visible minority 27 31 18 4 4 15 2 69 9 1356
2017 Non-visible minority 32 32 16 3 3 12 1 74 7 4564
2014 Visible minority 24 27 20 4 3 18 3 65 10 1358
2014 Non-visible minority 27 29 19 3 2 19 2 70 7 5198
2011 Visible minority 32 32 17 4 4 12 0 73 9 1464
2011 Non-visible minority 37 34 14 4 2 9 0 78 7 5734
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 55 25 9 4 5 2 0 81 10 1076
2018 Non-visible minority 61 22 9 3 4 1 0 84 7 3175
2017 Visible minority 53 25 10 4 6 3 0 80 10 1353
2017 Non-visible minority 58 23 10 4 4 1 0 82 8 4576

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 39 15 5 4 4 0 75 9 1092
2018 Non-visible minority 40 40 11 5 2 2 0 82 7 3191
2017 Visible minority 32 40 14 5 5 3 0 75 11 1354
2017 Non-visible minority 34 40 13 6 5 2 0 76 12 4575

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 35 17 10 7 3 0 65 18 1090
2018 Non-visible minority 27 38 15 12 7 1 0 66 19 3201
2017 Visible minority 22 39 16 11 9 3 0 63 21 1358
2017 Non-visible minority 20 40 15 14 10 1 0 60 25 4573

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 26 22 10 18 1 3 48 29 1086
2018 Non-visible minority 16 24 24 15 18 0 2 41 34 3199
2017 Visible minority 19 23 21 12 20 1 4 44 34 1348
2017 Non-visible minority 17 24 20 15 22 0 1 42 37 4574

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 29 27 16 10 1 1 46 26 1088
2018 Non-visible minority 15 26 30 17 11 0 0 41 29 3193
2017 Visible minority 16 29 25 15 13 1 1 46 28 1352
2017 Non-visible minority 15 27 27 17 13 0 1 42 30 4569

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 30 23 11 9 1 3 56 20 1081
2018 Non-visible minority 20 30 24 15 9 0 1 51 24 3193
2017 Visible minority 20 31 24 11 10 1 3 53 22 1351
2017 Non-visible minority 21 30 23 15 9 0 2 52 24 4562

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 24 22 14 14 1 4 49 29 1082
2018 Non-visible minority 18 25 26 17 13 1 1 43 30 3195
2017 Visible minority 17 23 23 16 15 2 4 42 34 1349
2017 Non-visible minority 18 24 23 17 16 1 1 43 33 4573

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 25 13 6 6 1 9 72 13 1082
2018 Non-visible minority 43 26 14 6 5 1 6 74 12 3183
2017 Visible minority 36 25 14 6 6 1 12 70 13 1347
2017 Non-visible minority 40 25 15 6 5 1 8 72 12 4561

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 28 19 10 9 1 2 61 19 1084
2018 Non-visible minority 28 28 21 12 9 0 1 57 21 3192
2017 Visible minority 26 32 21 9 10 1 1 59 19 1350
2017 Non-visible minority 27 30 22 12 8 0 1 58 20 4559

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 34 22 10 6 1 3 61 16 1077
2018 Non-visible minority 25 35 23 9 5 1 1 61 15 3195
2017 Visible minority 23 31 23 11 8 1 3 56 20 1348
2017 Non-visible minority 26 33 21 11 7 1 1 61 18 4559

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 31 26 10 6 1 3 57 17 1075
2018 Non-visible minority 21 33 26 13 6 1 1 54 19 3199
2017 Visible minority 20 31 23 13 9 1 3 54 22 1344
2017 Non-visible minority 21 32 23 14 8 1 1 54 22 4556

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 33 20 11 7 1 3 61 18 1075
2018 Non-visible minority 27 34 21 11 6 1 1 61 18 3190
2017 Visible minority 23 31 21 11 9 2 3 57 21 1345
2017 Non-visible minority 27 33 20 11 8 0 1 61 19 4558

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 35 21 8 5 1 3 64 14 1071
2018 Non-visible minority 28 32 22 11 5 1 1 61 16 3181
2017 Visible minority 27 32 21 9 6 1 4 62 15 1345
2017 Non-visible minority 29 32 21 10 6 1 2 62 16 4547

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 48 23 13 6 5 1 5 75 11 1075
2018 Non-visible minority 49 25 13 6 5 1 2 76 11 3187
2017 Visible minority 43 28 15 6 4 1 3 74 10 1356
2017 Non-visible minority 50 25 13 6 5 0 1 76 11 4573

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 58 18 7 4 3 1 9 84 8 1077
2018 Non-visible minority 70 15 5 3 2 1 5 90 5 3198

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 59 14 8 5 5 3 6 80 11 1075
2018 Non-visible minority 72 12 5 3 3 1 3 88 7 3186
2017 Visible minority 56 17 8 5 6 2 6 79 12 1353
2017 Non-visible minority 71 12 5 4 3 1 3 87 7 4573

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 57 23 10 4 3 1 3 83 7 1082
2018 Non-visible minority 56 27 10 4 2 0 1 84 6 3192
2017 Visible minority 50 25 12 4 3 1 5 80 8 1353
2017 Non-visible minority 53 29 10 4 2 0 2 84 7 4573

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 55 18 9 8 6 1 3 76 14 1085
2018 Non-visible minority 56 22 11 6 4 0 1 79 10 3185
2017 Visible minority 50 21 10 6 7 1 4 76 14 1352
2017 Non-visible minority 57 21 9 5 5 0 2 80 10 4569

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 53 9 5 3 1 1 28 88 5 1074
2018 Non-visible minority 50 12 5 2 1 0 29 88 4 3180
2017 Visible minority 49 13 5 3 1 1 28 87 6 1351
2017 Non-visible minority 51 13 5 2 1 0 27 89 4 4568

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 61 19 7 2 1 1 9 89 3 1076
2018 Non-visible minority 65 19 7 2 1 1 6 90 3 3181
2017 Visible minority 56 20 9 2 2 1 11 86 4 1346
2017 Non-visible minority 64 20 7 3 1 0 6 89 4 4548

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 55 17 8 5 7 1 7 79 12 1085
2018 Non-visible minority 69 15 5 3 3 1 4 88 6 3191
2017 Visible minority 52 20 7 6 6 2 7 79 13 1354
2017 Non-visible minority 64 17 8 3 4 1 4 85 7 4572

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 48 27 13 4 2 1 5 80 7 1084
2018 Non-visible minority 47 30 14 4 2 1 2 79 7 3189
2017 Visible minority 49 28 11 4 1 1 5 82 6 1351
2017 Non-visible minority 49 31 12 4 2 0 2 81 6 4565

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 34 34 11 4 0 0 51 15 1091
2018 Non-visible minority 13 33 36 13 5 0 0 46 17 3210
2017 Visible minority 11 30 38 12 7 1 1 42 19 1356
2017 Non-visible minority 11 31 37 14 7 0 0 42 21 4573

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 7 15 39 24 14 0 1 38 23 1076
2018 Non-visible minority 9 19 40 22 9 0 0 31 29 3170
2017 Visible minority 9 16 45 21 7 1 1 28 26 1354
2017 Non-visible minority 10 20 40 22 8 0 0 30 30 4573
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 25 21 10 13 3 2 27 73 1088
2018 Non-visible minority 26 25 22 12 12 2 1 26 74 3206
2017 Visible minority 25 21 20 12 16 3 1 27 73 1358
2017 Non-visible minority 25 24 20 13 14 3 1 27 73 4583

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 25 771
2018 Non-visible minority 23 2332
2017 Visible minority 23 937
2017 Non-visible minority 25 3190

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 42 771
2018 Non-visible minority 42 2331
2017 Visible minority 42 937
2017 Non-visible minority 39 3190

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 23 771
2018 Non-visible minority 25 2332
2017 Visible minority 17 937
2017 Non-visible minority 21 3190

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 32 771
2018 Non-visible minority 40 2331
2017 Visible minority 40 937
2017 Non-visible minority 43 3190

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Visible minority 8 771
2018 Non-visible minority 8 2331
2017 Visible minority 7 937
2017 Non-visible minority 8 3190

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 36 771
2018 Non-visible minority 38 2332

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 27 771
2018 Non-visible minority 31 2331
2017 Visible minority 39 937
2017 Non-visible minority 42 3190

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Visible minority 4 44 21 9 6 15 740
2018 Non-visible minority 4 35 21 13 6 21 2248
2017 Visible minority 4 47 21 8 5 15 913
2017 Non-visible minority 4 43 19 12 6 16 3125

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 33 67 766
2018 Non-visible minority 26 74 2315

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 17 15 9 9 3 14 62 21 1083
2018 Non-visible minority 33 18 16 11 12 1 8 57 26 3204

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 22 19 16 21 1 6 39 40 768
2018 Non-visible minority 10 22 18 20 23 2 6 34 46 2326
2017 Visible minority 10 24 15 19 22 3 8 38 45 944
2017 Non-visible minority 10 20 16 18 26 3 7 34 49 3196

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 5 15 16 18 41 1 5 21 62 767
2018 Non-visible minority 3 10 14 20 46 2 5 13 71 2322
2017 Visible minority 3 9 11 20 47 2 6 14 74 944
2017 Non-visible minority 2 8 10 17 54 3 6 11 78 3192
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