2018 Public Service Employee Survey Results by Theme for Health Canada by Question 88. Are you a person with a disability?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 30 36 14 11 8 0 0 67 20 267
2018 Not a person with a disability 36 43 11 6 4 0 0 79 10 4033
2017 Person with a disability 28 37 12 13 9 1 0 65 23 370
2017 Not a person with a disability 34 43 10 7 4 0 0 78 12 5588
2014 Person with a disability 27 37 10 15 11 0 0 64 26 416
2014 Not a person with a disability 30 45 11 9 5 0 0 75 14 6183
2011 Person with a disability 29 36 13 10 11 0 0 66 22 476
2011 Not a person with a disability 35 41 12 8 5 0 0 76 13 6729
2008 Person with a disability 35 35 13 11 6 0 0 70 17 417
2008 Not a person with a disability 37 40 11 8 4 0 0 77 12 6308

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 29 33 13 12 14 0 0 62 26 270
2018 Not a person with a disability 36 37 12 9 6 0 0 73 15 4049
2017 Person with a disability 22 29 14 16 18 1 0 52 34 369
2017 Not a person with a disability 32 37 12 10 8 0 0 69 18 5580

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 49 30 11 7 3 0 0 79 10 269
2018 Not a person with a disability 50 35 10 3 1 0 0 86 4 4024
2017 Person with a disability 46 34 11 5 3 1 0 81 8 369
2017 Not a person with a disability 52 35 9 3 1 0 0 87 4 5577
2014 Person with a disability 56 32 6 3 2 0 0 88 6 415
2014 Not a person with a disability 59 30 7 3 1 0 0 89 4 6181
2011 Person with a disability 57 26 8 4 4 0 0 84 8 476
2011 Not a person with a disability 58 31 7 2 1 0 0 89 4 6748

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 33 38 14 9 6 0 0 71 15 269
2018 Not a person with a disability 41 41 10 5 3 0 0 82 8 4048
2017 Person with a disability 30 35 16 10 7 1 0 66 18 368
2017 Not a person with a disability 41 40 11 5 3 0 0 81 9 5566
2014 Person with a disability 33 34 13 11 10 0 0 66 21 416
2014 Not a person with a disability 39 40 11 6 3 0 0 79 10 6183
2011 Person with a disability 33 37 12 11 8 0 0 70 18 477
2011 Not a person with a disability 41 41 9 6 3 0 0 82 9 6745
2008 Person with a disability 39 35 11 9 6 0 0 74 16 421
2008 Not a person with a disability 43 40 8 6 2 0 0 83 9 6343

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 31 29 20 10 10 1 0 60 20 270
2018 Not a person with a disability 40 33 16 6 4 1 0 74 10 4035
2017 Person with a disability 26 27 22 10 15 1 0 53 25 369
2017 Not a person with a disability 36 34 16 8 6 1 0 70 14 5578
2014 Person with a disability 19 30 17 16 17 1 0 49 33 416
2014 Not a person with a disability 27 37 18 10 7 1 0 65 17 6183
2011 Person with a disability 21 28 19 15 15 1 0 50 30 476
2011 Not a person with a disability 30 36 18 9 6 1 0 66 15 6743

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 31 31 17 12 8 1 0 63 20 270
2018 Not a person with a disability 39 37 14 7 3 0 0 76 10 4011
2017 Person with a disability 22 31 20 13 13 1 0 54 26 370
2017 Not a person with a disability 35 37 15 8 5 0 0 72 13 5587
2014 Person with a disability 18 34 16 18 14 0 0 52 32 414
2014 Not a person with a disability 27 39 16 11 6 0 0 66 18 6185
2011 Person with a disability 19 32 17 15 15 1 0 52 31 477
2011 Not a person with a disability 29 39 16 10 5 0 0 68 15 6740
2008 Person with a disability 21 33 15 16 14 0 0 54 30 421
2008 Not a person with a disability 31 40 13 10 5 0 0 71 15 6334

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 31 18 16 14 16 4 1 51 31 271
2018 Not a person with a disability 34 27 19 9 6 4 0 63 16 4048
2017 Person with a disability 24 17 20 11 23 5 0 43 36 370
2017 Not a person with a disability 31 26 18 12 9 4 0 60 21 5577
2014 Person with a disability 21 17 15 18 22 7 1 41 43 416
2014 Not a person with a disability 26 27 20 13 10 4 0 55 24 6186
2011 Person with a disability 21 21 18 17 19 4 0 44 38 477
2011 Not a person with a disability 28 25 19 13 10 4 0 56 24 6740
2008 Person with a disability 22 24 15 14 20 5 1 48 36 422
2008 Not a person with a disability 28 28 17 13 8 5 1 59 23 6338
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 43 28 10 5 11 2 1 73 17 266
2018 Not a person with a disability 51 29 11 5 3 2 0 81 8 4018
2017 Person with a disability 41 24 13 11 9 2 0 67 20 369
2017 Not a person with a disability 49 28 10 6 4 2 1 78 11 5585
2014 Person with a disability 38 25 12 9 12 2 1 65 22 415
2014 Not a person with a disability 45 30 12 7 5 2 0 76 12 6185
2011 Person with a disability 38 26 12 11 11 2 1 65 22 478
2011 Not a person with a disability 43 31 12 7 5 2 1 75 13 6744
2008 Person with a disability 34 26 13 12 11 3 1 63 23 420
2008 Not a person with a disability 41 30 11 9 7 2 0 73 16 6341

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 41 31 7 10 10 2 0 73 20 266
2018 Not a person with a disability 48 31 9 7 3 1 0 80 11 4004
2017 Person with a disability 37 29 9 13 11 1 0 67 24 370
2017 Not a person with a disability 46 32 9 8 5 1 1 78 13 5585
2014 Person with a disability 34 29 10 13 12 1 1 65 25 416
2014 Not a person with a disability 42 34 9 9 6 1 0 76 14 6182
2011 Person with a disability 38 28 9 12 12 1 0 67 24 478
2011 Not a person with a disability 40 34 10 10 6 0 0 74 16 6735
2008 Person with a disability 30 30 11 13 14 1 1 62 27 420
2008 Not a person with a disability 38 33 10 10 8 1 0 71 18 6341

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 46 22 13 7 11 0 1 69 18 269
2018 Not a person with a disability 53 27 9 6 4 0 0 80 10 4027
2017 Person with a disability 44 22 12 10 11 2 0 67 21 367
2017 Not a person with a disability 52 26 9 7 5 0 0 79 12 5578
2014 Person with a disability 45 23 10 11 11 1 0 68 22 416
2014 Not a person with a disability 48 28 10 7 5 0 0 77 13 6180

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 27 27 15 12 10 8 1 59 24 271
2018 Not a person with a disability 32 30 15 8 5 9 0 69 14 4052
2017 Person with a disability 21 22 18 14 15 10 0 48 31 370
2017 Not a person with a disability 27 32 15 10 6 9 1 65 18 5591
2014 Person with a disability 18 28 18 13 14 9 0 50 30 416
2014 Not a person with a disability 24 33 18 10 6 10 0 63 17 6180
2011 Person with a disability 19 27 16 12 17 9 0 50 32 477
2011 Not a person with a disability 24 31 18 11 8 7 1 60 21 6736

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 24 26 19 16 13 2 1 51 30 270
2018 Not a person with a disability 29 33 16 12 7 3 0 64 19 4041
2017 Person with a disability 19 24 18 17 18 4 0 45 37 370
2017 Not a person with a disability 24 33 18 13 9 3 0 59 23 5585
2014 Person with a disability 17 23 19 17 19 4 0 42 38 415
2014 Not a person with a disability 20 32 21 14 9 3 0 54 24 6174
2011 Person with a disability 16 27 16 17 21 3 0 45 39 476
2011 Not a person with a disability 20 33 19 14 11 3 0 55 25 6731
2008 Person with a disability 18 28 18 16 17 2 1 47 34 422
2008 Not a person with a disability 24 35 17 11 9 3 0 61 21 6339

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 14 25 20 18 14 8 1 44 34 270
2018 Not a person with a disability 20 31 19 15 7 7 1 55 24 4037
2017 Person with a disability 12 24 22 17 17 7 0 40 36 369
2017 Not a person with a disability 17 30 20 17 10 7 0 50 29 5584
2014 Person with a disability 11 25 17 21 20 6 0 39 43 415
2014 Not a person with a disability 14 28 23 19 10 6 0 45 31 6181
2011 Person with a disability 10 29 17 19 17 8 0 42 39 477
2011 Not a person with a disability 12 33 21 18 10 6 0 48 30 6734
2008 Person with a disability 8 25 21 22 18 5 1 35 42 422
2008 Not a person with a disability 13 34 19 17 10 7 0 50 29 6332

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 14 30 18 15 18 5 0 46 35 270
2018 Not a person with a disability 19 32 17 19 10 4 0 53 30 4050
2017 Person with a disability 15 24 16 22 20 4 0 40 43 370
2017 Not a person with a disability 16 32 18 17 12 4 0 50 31 5588
2014 Person with a disability 12 23 16 18 27 4 0 37 47 416
2014 Not a person with a disability 14 31 19 20 12 3 0 47 33 6176
2011 Person with a disability 12 25 14 24 22 2 0 38 48 476
2011 Not a person with a disability 13 32 18 21 12 3 0 47 35 6727
2008 Person with a disability 11 28 12 26 20 3 1 40 48 421
2008 Not a person with a disability 14 35 15 21 12 3 0 51 33 6337
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 28 28 19 12 14 0 0 55 26 270
2018 Not a person with a disability 32 35 15 11 7 0 0 67 18 4041
2017 Person with a disability 21 26 18 16 18 1 0 48 35 369
2017 Not a person with a disability 28 36 15 12 9 0 0 65 21 5591
2014 Person with a disability 19 30 14 18 19 0 0 49 37 416
2014 Not a person with a disability 24 36 16 14 9 0 0 60 24 6184
2011 Person with a disability 22 31 13 19 16 0 0 53 35 478
2011 Not a person with a disability 24 38 15 13 9 0 0 63 22 6747

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 31 36 11 14 7 1 0 68 21 270
2018 Not a person with a disability 37 40 11 8 3 0 0 77 12 4042
2017 Person with a disability 27 35 13 13 11 1 0 63 24 369
2017 Not a person with a disability 34 42 10 9 4 0 0 76 14 5583

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 12 19 19 13 14 20 3 40 35 270
2018 Not a person with a disability 14 22 18 13 9 20 4 47 29 4027
2017 Person with a disability 8 19 18 18 17 17 3 34 43 370
2017 Not a person with a disability 13 22 17 16 12 18 3 44 35 5584
2014 Person with a disability 10 19 17 16 22 13 3 35 45 416
2014 Not a person with a disability 12 22 18 18 14 14 2 41 38 6181

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 40 27 13 9 10 0 0 67 19 269
2018 Not a person with a disability 43 34 10 7 3 1 1 79 11 4023
2017 Person with a disability 36 26 14 13 10 1 0 62 23 370
2017 Not a person with a disability 44 32 10 7 5 1 1 77 13 5590
2014 Person with a disability 36 32 10 9 12 1 1 69 21 416
2014 Not a person with a disability 40 34 11 9 5 1 0 75 14 6186
2011 Person with a disability 36 28 11 11 12 1 0 65 24 476
2011 Not a person with a disability 37 35 12 10 6 0 0 72 16 6735
2008 Person with a disability 31 30 10 13 13 1 1 62 27 421
2008 Not a person with a disability 33 35 12 11 8 0 1 69 19 6345

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 27 35 14 16 3 2 4 65 20 55
2018 Not a person with a disability 28 30 17 8 5 3 8 66 15 943
2017 Person with a disability 14 30 16 17 17 0 6 48 36 72
2017 Not a person with a disability 28 36 12 11 5 3 5 70 17 1334
2014 Person with a disability 17 33 14 11 14 5 6 56 28 99
2014 Not a person with a disability 26 36 13 10 6 3 5 68 18 1491

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 28 37 14 12 8 0 1 66 20 270
2018 Not a person with a disability 27 45 11 12 4 0 1 73 16 4041
2017 Person with a disability 20 36 15 17 11 1 0 56 29 370
2017 Not a person with a disability 28 40 12 13 7 0 0 68 20 5587
2014 Person with a disability 16 34 16 20 13 0 0 50 34 416
2014 Not a person with a disability 23 39 13 17 8 0 0 62 24 6183
2011 Person with a disability 24 32 12 15 15 0 1 57 30 477
2011 Not a person with a disability 27 41 12 13 6 0 1 69 19 6747
2008 Person with a disability 26 36 10 14 12 1 1 63 26 422
2008 Not a person with a disability 29 42 12 10 5 0 1 72 15 6341

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 28 47 13 6 5 0 0 75 11 268
2018 Not a person with a disability 41 41 10 6 2 0 0 81 9 4036
2017 Person with a disability 31 36 12 11 9 1 0 67 20 370
2017 Not a person with a disability 43 38 9 7 3 0 0 81 10 5585
2014 Person with a disability 32 34 11 11 11 0 0 67 22 415
2014 Not a person with a disability 40 38 10 8 4 0 0 78 12 6187
2011 Person with a disability 37 32 11 10 10 0 0 69 20 476
2011 Not a person with a disability 44 36 10 7 4 0 0 80 10 6741
2008 Person with a disability 37 34 10 10 9 0 0 72 19 420
2008 Not a person with a disability 40 41 9 7 3 0 0 81 10 6346

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 42 37 8 8 5 0 0 78 13 269
2018 Not a person with a disability 46 40 7 5 2 0 0 85 7 4012
2017 Person with a disability 40 33 9 11 7 1 0 73 18 369
2017 Not a person with a disability 48 36 7 6 3 0 0 84 9 5578
2014 Person with a disability 38 33 9 11 8 0 0 71 19 416
2014 Not a person with a disability 45 37 7 7 4 0 0 82 11 6182
2011 Person with a disability 40 34 8 7 11 0 0 74 18 475
2011 Not a person with a disability 46 38 6 6 3 0 0 85 8 6746
2008 Person with a disability 43 33 9 9 6 0 0 76 15 422
2008 Not a person with a disability 45 40 6 5 3 0 0 86 8 6343

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 23 22 14 15 3 1 46 31 267
2018 Not a person with a disability 22 33 17 14 9 3 0 57 25 4036
2017 Person with a disability 15 23 17 20 22 3 0 39 43 369
2017 Not a person with a disability 23 33 16 15 10 2 0 58 26 5575
2014 Person with a disability 12 23 16 23 24 2 0 36 48 416
2014 Not a person with a disability 17 30 18 19 14 2 0 48 33 6183
2011 Person with a disability 17 25 16 16 20 4 1 44 38 478
2011 Not a person with a disability 22 34 16 15 11 2 1 57 27 6749
2008 Person with a disability 18 34 16 13 16 2 1 54 30 422
2008 Not a person with a disability 25 37 15 13 8 2 0 64 21 6339

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 15 20 16 14 30 2 3 37 46 271
2018 Not a person with a disability 19 30 15 15 16 3 2 51 33 4033
2017 Person with a disability 13 13 13 18 38 2 2 27 59 368
2017 Not a person with a disability 19 25 15 17 19 3 2 46 38 5576
2014 Person with a disability 9 15 11 20 41 3 1 25 63 416
2014 Not a person with a disability 13 23 15 20 24 3 3 38 46 6181
2011 Person with a disability 11 20 14 17 33 3 1 33 52 477
2011 Not a person with a disability 15 27 16 18 20 2 2 44 40 6746
2008 Person with a disability 13 24 12 19 29 3 1 38 50 422
2008 Not a person with a disability 19 33 14 16 14 2 2 54 32 6329

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 27 35 16 13 10 0 0 61 23 270
2018 Not a person with a disability 32 41 13 10 5 0 0 73 14 4037
2017 Person with a disability 21 38 14 15 11 1 0 59 26 367
2017 Not a person with a disability 32 41 11 10 6 0 0 73 16 5573
2014 Person with a disability 17 34 13 18 16 0 0 52 35 416
2014 Not a person with a disability 22 43 13 13 8 0 0 66 21 6188
2011 Person with a disability 29 33 13 13 11 0 0 63 24 475
2011 Not a person with a disability 32 41 11 10 5 0 0 73 16 6740

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 35 25 18 14 9 0 0 60 22 266
2018 Not a person with a disability 36 35 15 9 5 0 0 71 14 4019
2017 Person with a disability 24 32 16 14 12 1 0 57 26 369
2017 Not a person with a disability 36 35 14 10 6 0 0 71 15 5581
2014 Person with a disability 21 36 15 13 14 1 0 58 27 416
2014 Not a person with a disability 29 37 15 12 7 0 0 66 19 6187

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 30 33 13 13 10 0 1 63 24 270
2018 Not a person with a disability 34 37 14 10 4 0 0 71 14 4039
2017 Person with a disability 27 31 19 14 9 1 0 58 23 369
2017 Not a person with a disability 34 37 13 10 5 0 0 71 16 5571
2014 Person with a disability 22 36 15 14 13 0 0 59 27 416
2014 Not a person with a disability 28 39 15 11 6 0 0 67 17 6182
2011 Person with a disability 29 38 12 11 9 0 0 67 21 477
2011 Not a person with a disability 36 41 12 7 3 1 1 77 11 6730

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 32 22 11 14 3 0 53 25 269
2018 Not a person with a disability 22 38 22 9 5 4 1 62 15 4042
2017 Person with a disability 12 29 20 18 15 6 0 44 35 369
2017 Not a person with a disability 21 36 20 11 6 5 0 60 19 5579

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 46 29 9 7 8 1 0 75 16 268
2018 Not a person with a disability 48 32 9 7 3 0 0 80 11 4039
2017 Person with a disability 38 30 9 12 11 1 0 68 22 370
2017 Not a person with a disability 45 32 9 8 6 0 0 77 14 5580
2014 Person with a disability 32 32 10 13 13 0 0 64 26 416
2014 Not a person with a disability 39 35 11 9 6 0 0 74 15 6181
2011 Person with a disability 38 31 9 10 12 0 0 69 22 477
2011 Not a person with a disability 43 35 9 8 5 0 0 78 13 6746

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 34 32 16 8 8 0 2 67 17 270
2018 Not a person with a disability 38 33 16 8 5 0 1 71 12 4059
2017 Person with a disability 30 37 16 8 6 1 2 69 15 370
2017 Not a person with a disability 35 37 16 8 4 0 1 72 12 5588
2014 Person with a disability 28 35 18 8 8 1 2 65 17 416
2014 Not a person with a disability 33 37 18 7 5 0 1 70 12 6184
2011 Person with a disability 31 33 22 6 7 0 1 64 14 477
2011 Not a person with a disability 34 35 18 7 5 0 0 70 12 6746
2008 Person with a disability 25 28 23 12 9 1 2 54 22 420
2008 Not a person with a disability 27 35 21 10 6 0 0 62 16 6337

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Person with a disability 38 23 39 270
2018 Not a person with a disability 29 34 37 4053
2017 Person with a disability 35 27 38 369
2017 Not a person with a disability 30 35 34 5585
2014 Person with a disability 36 26 38 416
2014 Not a person with a disability 29 35 36 6187
2011 Person with a disability 43 23 34 477
2011 Not a person with a disability 32 35 34 6747

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Person with a disability 14 27 36 3 13 7 101
2018 Not a person with a disability 12 33 33 4 13 5 1143
2017 Person with a disability 9 23 45 8 3 12 129
2017 Not a person with a disability 12 32 34 7 7 7 1718
2014 Person with a disability 8 27 46 7 9999 12 152
2014 Not a person with a disability 11 30 38 10 9999 11 1816
2011 Person with a disability 14 25 44 8 9999 10 208
2011 Not a person with a disability 12 32 38 8 9999 10 2188
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 41 37 9 6 6 1 0 79 12 269
2018 Not a person with a disability 49 38 7 4 1 0 0 87 5 4053
2017 Person with a disability 36 36 12 8 8 2 0 72 16 369
2017 Not a person with a disability 43 40 8 5 3 0 0 83 8 5583
2014 Person with a disability 33 40 12 7 6 1 0 75 13 416
2014 Not a person with a disability 39 41 11 5 3 0 0 80 8 6181
2011 Person with a disability 36 37 12 8 6 1 0 74 14 477
2011 Not a person with a disability 40 41 10 6 3 1 0 81 9 6744
2008 Person with a disability 44 35 6 7 7 1 0 79 14 420
2008 Not a person with a disability 43 39 10 5 3 0 0 82 8 6342

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 26 39 19 9 6 1 0 67 14 267
2018 Not a person with a disability 27 43 17 9 3 1 0 71 12 4037
2017 Person with a disability 22 35 21 12 8 2 1 58 20 369
2017 Not a person with a disability 26 42 17 9 4 2 0 70 14 5584
2014 Person with a disability 20 34 20 14 8 4 0 56 23 416
2014 Not a person with a disability 23 42 19 9 4 2 0 67 14 6182
2011 Person with a disability 20 38 18 13 9 2 0 59 22 474
2011 Not a person with a disability 24 43 17 10 5 1 0 68 15 6738

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 10 29 32 15 10 1 4 26 40 269
2018 Not a person with a disability 9 23 36 20 9 1 2 29 33 4048
2017 Person with a disability 17 27 30 14 6 2 4 21 47 367
2017 Not a person with a disability 10 24 37 18 8 1 3 26 35 5563
2014 Person with a disability 16 27 34 15 6 1 2 21 45 416
2014 Not a person with a disability 11 28 38 16 6 1 2 22 39 6162
2011 Person with a disability 17 29 33 12 5 1 2 18 47 478
2011 Not a person with a disability 11 26 36 18 6 1 2 25 38 6743
2008 Person with a disability 16 28 32 17 4 1 2 22 46 421
2008 Not a person with a disability 11 27 37 16 6 1 2 22 39 6328

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 10 17 32 19 17 1 4 38 28 268
2018 Not a person with a disability 8 16 28 27 16 3 3 45 25 4026
2017 Person with a disability 14 21 29 18 8 3 6 29 39 368
2017 Not a person with a disability 10 17 30 23 13 2 4 39 30 5549
2014 Person with a disability 22 22 28 16 7 2 2 25 46 414
2014 Not a person with a disability 12 22 31 21 10 3 3 32 36 6158
2011 Person with a disability 18 23 26 15 9 4 4 27 45 477
2011 Not a person with a disability 11 19 29 23 12 2 4 38 31 6720
2008 Person with a disability 18 25 28 18 6 2 3 25 45 421
2008 Not a person with a disability 12 20 30 22 11 2 2 35 34 6320

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 24 24 22 13 12 2 3 26 50 266
2018 Not a person with a disability 18 25 29 16 8 2 3 25 45 4032
2017 Person with a disability 26 25 25 11 8 2 4 19 54 369
2017 Not a person with a disability 21 25 28 14 7 2 3 22 48 5557
2014 Person with a disability 33 25 20 11 6 2 3 18 61 411
2014 Not a person with a disability 26 28 26 11 5 2 2 17 57 6160
2011 Person with a disability 26 28 23 12 6 2 3 19 56 476
2011 Not a person with a disability 20 26 29 14 6 1 3 21 48 6729
2008 Person with a disability 23 23 28 14 7 3 3 22 49 420
2008 Not a person with a disability 18 26 30 14 7 2 3 22 46 6310

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 14 17 29 20 16 0 3 37 32 265
2018 Not a person with a disability 9 18 32 25 13 1 2 39 28 4018
2017 Person with a disability 18 21 23 23 10 1 4 35 41 366
2017 Not a person with a disability 10 17 33 24 11 1 3 37 29 5535
2014 Person with a disability 16 22 30 21 8 0 2 30 39 414
2014 Not a person with a disability 10 20 35 24 9 1 2 33 31 6154
2011 Person with a disability 15 19 32 21 9 1 3 31 35 476
2011 Not a person with a disability 9 18 34 25 10 1 3 36 28 6722
2008 Person with a disability 13 19 35 22 8 1 3 30 34 421
2008 Not a person with a disability 10 19 34 24 10 1 2 35 30 6311

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 22 26 18 10 2 3 29 43 268
2018 Not a person with a disability 14 22 28 19 11 2 3 32 39 4036
2017 Person with a disability 27 21 21 15 8 4 5 25 52 369
2017 Not a person with a disability 18 23 27 17 9 2 4 28 43 5559
2014 Person with a disability 32 27 22 10 6 1 3 17 61 415
2014 Not a person with a disability 22 26 28 14 7 1 2 21 50 6163
2011 Person with a disability 22 25 28 12 7 2 3 20 50 475
2011 Not a person with a disability 16 23 30 18 9 1 3 29 40 6728
2008 Person with a disability 26 23 21 16 8 1 3 25 52 421
2008 Not a person with a disability 14 23 30 19 10 2 3 30 39 6317

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 13 22 26 20 11 5 3 34 38 266
2018 Not a person with a disability 10 17 26 24 14 4 4 41 30 4028
2017 Person with a disability 15 19 24 22 11 5 5 37 37 369
2017 Not a person with a disability 13 18 29 21 12 3 5 36 33 5559
2014 Person with a disability 19 21 24 18 11 2 4 31 43 414
2014 Not a person with a disability 11 17 28 25 12 2 4 40 30 6161
2011 Person with a disability 18 24 25 16 10 2 5 28 45 474
2011 Not a person with a disability 12 18 28 23 12 2 5 38 31 6728
2008 Person with a disability 25 24 26 14 5 2 4 21 52 420
2008 Not a person with a disability 15 23 28 18 9 3 4 29 41 6326

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 22 28 13 11 2 3 25 45 269
2018 Not a person with a disability 14 22 32 16 9 3 3 27 39 4042
2017 Person with a disability 22 24 28 12 5 3 5 19 51 368
2017 Not a person with a disability 17 23 33 14 8 3 3 23 42 5565
2014 Person with a disability 29 25 26 10 6 2 2 17 56 414
2014 Not a person with a disability 20 26 30 13 6 2 3 20 49 6165

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 36 31 9 9 14 0 0 67 24 270
2018 Not a person with a disability 46 30 8 9 6 1 0 77 15 4033
2017 Person with a disability 34 26 9 13 18 1 0 61 31 369
2017 Not a person with a disability 44 29 9 10 7 1 0 74 17 5587
2014 Person with a disability 33 25 10 15 17 0 0 58 32 415
2014 Not a person with a disability 42 30 9 10 7 1 0 73 18 6184

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 49 30 5 9 8 0 0 79 16 269
2018 Not a person with a disability 53 32 7 6 2 0 0 85 8 4035
2017 Person with a disability 39 32 8 13 8 1 0 71 21 369
2017 Not a person with a disability 45 36 8 7 4 0 0 81 11 5582
2014 Person with a disability 39 35 8 10 8 0 0 74 18 416
2014 Not a person with a disability 42 38 8 8 3 0 0 81 11 6183

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 37 34 13 8 6 2 0 72 15 268
2018 Not a person with a disability 45 37 10 4 2 1 0 83 7 4039

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 39 33 15 5 5 3 0 74 10 271
2018 Not a person with a disability 45 35 11 3 2 3 0 83 5 4036
2017 Person with a disability 39 28 16 6 7 4 0 69 14 369
2017 Not a person with a disability 41 35 13 3 3 4 1 80 6 5577
2014 Person with a disability 39 33 13 6 4 4 0 75 11 416
2014 Not a person with a disability 44 35 12 3 2 4 0 83 5 6181

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 40 31 15 7 6 1 0 72 13 271
2018 Not a person with a disability 45 37 9 5 2 2 0 84 7 4040
2017 Person with a disability 31 36 13 9 8 3 0 69 18 370
2017 Not a person with a disability 40 40 11 5 3 2 0 81 8 5584
2014 Person with a disability 32 33 15 10 7 3 0 67 17 415
2014 Not a person with a disability 41 38 12 4 2 2 0 81 7 6185
2011 Person with a disability 28 35 13 10 13 2 0 64 23 474
2011 Not a person with a disability 35 39 13 6 3 2 0 76 10 6735

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 45 32 10 6 7 0 0 77 13 268
2018 Not a person with a disability 51 35 8 3 2 0 0 86 6 4019
2017 Person with a disability 33 32 15 8 10 1 0 66 19 370
2017 Not a person with a disability 46 37 8 5 3 0 0 83 8 5583
2014 Person with a disability 35 35 13 9 8 0 0 70 17 415
2014 Not a person with a disability 45 38 9 5 3 0 0 83 8 6184
2011 Person with a disability 30 34 13 11 12 1 0 64 23 475
2011 Not a person with a disability 41 37 11 6 4 1 0 79 10 6736
2008 Person with a disability 25 34 17 12 11 1 0 60 24 422
2008 Not a person with a disability 38 39 11 7 4 1 0 78 11 6337

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 24 24 15 8 16 6 7 55 27 270
2018 Not a person with a disability 25 31 17 9 6 8 5 64 17 4041
2017 Person with a disability 22 26 16 14 17 3 2 50 33 369
2017 Not a person with a disability 26 31 15 11 8 5 4 63 21 5584
2014 Person with a disability 24 26 14 14 16 4 2 53 32 416
2014 Not a person with a disability 29 32 14 10 8 4 3 65 20 6183

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 34 33 12 10 7 2 2 70 18 269
2018 Not a person with a disability 30 39 13 9 4 3 2 73 13 4042
2017 Person with a disability 31 32 10 11 10 4 1 67 22 369
2017 Not a person with a disability 35 37 12 8 5 3 1 75 13 5580
2014 Person with a disability 32 35 9 11 9 3 1 70 20 416
2014 Not a person with a disability 33 38 12 8 4 4 1 75 13 6186
2011 Person with a disability 35 26 10 11 13 5 1 64 25 475
2011 Not a person with a disability 31 34 12 10 6 5 1 70 17 6731
2008 Person with a disability 28 30 12 10 13 5 1 62 25 422
2008 Not a person with a disability 31 35 12 11 7 5 1 69 19 6334

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 33 32 17 9 6 3 0 67 16 270
2018 Not a person with a disability 32 39 18 6 4 2 0 72 9 4028

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 14 21 17 13 23 8 3 40 41 270
2018 Not a person with a disability 17 23 20 14 12 11 3 47 30 4034
2017 Person with a disability 12 17 13 18 31 8 1 31 54 368
2017 Not a person with a disability 17 22 18 15 15 11 3 45 34 5580
2014 Person with a disability 11 14 12 20 33 8 1 29 59 416
2014 Not a person with a disability 13 20 19 17 17 11 2 38 39 6184
2011 Person with a disability 12 12 15 19 31 9 1 27 56 477
2011 Not a person with a disability 13 19 19 16 17 14 4 38 39 6744

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 27 73 271
2018 Not a person with a disability 11 89 4054

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Person with a disability 51 78
2018 Not a person with a disability 43 456

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Person with a disability 76 78
2018 Not a person with a disability 66 455

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Person with a disability 9 78
2018 Not a person with a disability 5 455

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 78
2018 Not a person with a disability 1 456

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Person with a disability 9 78
2018 Not a person with a disability 4 455

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Person with a disability 36 79
2018 Not a person with a disability 34 456

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Person with a disability 53 79
2018 Not a person with a disability 41 456

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 Person with a disability 67 79
2018 Not a person with a disability 47 456

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Person with a disability 56 79
2018 Not a person with a disability 44 457

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 Person with a disability 50 79
2018 Not a person with a disability 31 456

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Person with a disability 60 79
2018 Not a person with a disability 54 458

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 Person with a disability 44 79
2018 Not a person with a disability 36 456

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 Person with a disability 20 79
2018 Not a person with a disability 12 456

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Person with a disability 69 79
2018 Not a person with a disability 47 457

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 Person with a disability 26 79
2018 Not a person with a disability 25 456

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 23 79
2018 Not a person with a disability 13 456

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 59 79
2018 Not a person with a disability 49 455

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 22 79
2018 Not a person with a disability 23 456

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 8 79
2018 Not a person with a disability 8 455

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 33 79
2018 Not a person with a disability 13 455

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 22 79
2018 Not a person with a disability 9 455

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 9 79
2018 Not a person with a disability 3 455

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 10 79
2018 Not a person with a disability 9 456

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 19 79
2018 Not a person with a disability 11 455

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 23 79
2018 Not a person with a disability 34 456

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 7 72
2018 Not a person with a disability 23 439

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 12 72
2018 Not a person with a disability 11 439

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 10 72
2018 Not a person with a disability 6 439

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 20 72
2018 Not a person with a disability 15 439

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 15 72
2018 Not a person with a disability 10 439

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 25 72
2018 Not a person with a disability 10 440

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Person with a disability 39 72
2018 Not a person with a disability 28 439

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 12 72
2018 Not a person with a disability 6 439

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Person with a disability 67 72
2018 Not a person with a disability 47 440

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 71 72
2018 Not a person with a disability 52 440

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 14 72
2018 Not a person with a disability 13 439

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 16 13 20 9 13 24 6 41 30 270
2018 Not a person with a disability 15 15 19 6 4 31 9 51 17 4044
2017 Person with a disability 13 13 20 10 21 20 4 34 40 370
2017 Not a person with a disability 15 17 18 7 7 28 8 50 22 5590
2014 Person with a disability 11 15 18 14 15 24 2 36 40 416
2014 Not a person with a disability 13 17 19 7 7 29 8 48 22 6185

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 29 27 16 8 9 9 1 62 19 268
2018 Not a person with a disability 30 33 17 5 3 10 1 71 10 4044
2017 Person with a disability 23 25 19 11 13 8 0 52 26 370
2017 Not a person with a disability 29 31 17 6 6 10 1 68 14 5581
2014 Person with a disability 18 26 18 11 14 13 1 50 29 414
2014 Not a person with a disability 22 28 20 7 5 16 2 62 14 6185
2011 Person with a disability 24 28 18 13 10 6 0 56 25 475
2011 Not a person with a disability 29 33 17 7 5 9 0 68 13 6745

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 19 81 266
2018 Not a person with a disability 6 94 4042

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Person with a disability 36 55
2018 Not a person with a disability 29 247

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Person with a disability 86 55
2018 Not a person with a disability 76 246

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 13 55
2018 Not a person with a disability 11 246

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 Person with a disability 15 55
2018 Not a person with a disability 30 246

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 Person with a disability 15 55
2018 Not a person with a disability 26 246

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 Person with a disability 10 55
2018 Not a person with a disability 17 246

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 Person with a disability 21 55
2018 Not a person with a disability 26 247

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 Person with a disability 23 55
2018 Not a person with a disability 21 246

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 Person with a disability 14 55
2018 Not a person with a disability 20 246

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 Person with a disability 74 55
2018 Not a person with a disability 3 246

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 19 55
2018 Not a person with a disability 24 247

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 48 55
2018 Not a person with a disability 23 247

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 27 55
2018 Not a person with a disability 10 247

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 39 55
2018 Not a person with a disability 12 247

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 14 55
2018 Not a person with a disability 4 247

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 13 55
2018 Not a person with a disability 5 247

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 12 55
2018 Not a person with a disability 5 247

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 15 55
2018 Not a person with a disability 9 247

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 34 55
2018 Not a person with a disability 52 248

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 0 47
2018 Not a person with a disability 3 234

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 15 47
2018 Not a person with a disability 11 234

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 15 47
2018 Not a person with a disability 9 234

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 29 47
2018 Not a person with a disability 10 235

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Person with a disability 46 47
2018 Not a person with a disability 26 235

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 15 47
2018 Not a person with a disability 6 234

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Person with a disability 77 47
2018 Not a person with a disability 41 235

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 76 47
2018 Not a person with a disability 62 234

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 11 47
2018 Not a person with a disability 13 233

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 17 11 25 5 9 27 7 42 21 270
2018 Not a person with a disability 16 15 20 3 2 35 9 55 9 4039
2017 Person with a disability 13 16 22 7 12 25 6 41 28 369
2017 Not a person with a disability 16 16 20 3 3 35 8 56 10 5584
2014 Person with a disability 12 15 21 6 11 30 5 41 26 416
2014 Not a person with a disability 14 15 20 3 2 36 9 54 9 6178

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 30 22 21 6 8 11 2 60 16 269
2018 Not a person with a disability 31 32 17 3 2 13 1 74 6 4044
2017 Person with a disability 23 30 16 9 9 13 1 61 21 368
2017 Not a person with a disability 31 32 17 3 3 13 2 74 7 5574
2014 Person with a disability 21 26 19 6 9 18 1 58 18 416
2014 Not a person with a disability 26 28 19 3 2 19 2 69 6 6182
2011 Person with a disability 29 31 16 8 8 8 0 65 17 473
2011 Not a person with a disability 36 34 14 3 2 10 0 78 6 6733
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 51 22 11 3 10 2 1 75 14 267
2018 Not a person with a disability 60 23 9 4 4 1 0 84 7 4015
2017 Person with a disability 48 22 11 6 11 2 0 72 17 367
2017 Not a person with a disability 57 23 10 4 4 2 0 82 8 5586

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 35 40 13 7 4 1 0 75 12 268
2018 Not a person with a disability 39 39 11 5 3 2 0 81 8 4048
2017 Person with a disability 29 38 14 7 9 2 1 69 17 370
2017 Not a person with a disability 34 40 13 6 5 2 0 76 11 5583

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 32 19 14 13 1 0 54 27 270
2018 Not a person with a disability 27 37 15 11 6 2 0 66 18 4052
2017 Person with a disability 14 31 14 21 17 1 1 46 39 370
2017 Not a person with a disability 21 40 15 13 9 2 0 62 23 5585

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 20 18 20 17 23 0 2 39 41 270
2018 Not a person with a disability 17 25 24 14 18 1 2 43 33 4046
2017 Person with a disability 15 23 18 15 28 1 2 39 43 369
2017 Not a person with a disability 18 24 20 14 21 1 2 43 36 5577

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 16 21 29 19 12 0 3 38 32 266
2018 Not a person with a disability 15 28 29 17 11 1 1 43 28 4047
2017 Person with a disability 16 26 26 16 14 1 1 44 30 368
2017 Not a person with a disability 15 27 27 17 13 0 1 43 30 5577

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 22 21 27 14 13 0 3 44 28 271
2018 Not a person with a disability 21 31 24 13 9 1 2 53 23 4034
2017 Person with a disability 17 32 18 16 14 1 3 51 31 368
2017 Not a person with a disability 21 30 23 14 9 1 2 53 23 5569

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 17 18 23 16 21 1 3 37 39 270
2018 Not a person with a disability 19 25 25 16 12 1 2 45 29 4037
2017 Person with a disability 18 22 20 15 21 2 2 41 38 369
2017 Not a person with a disability 18 24 23 17 15 1 2 43 33 5576

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 41 24 12 4 6 1 12 75 11 270
2018 Not a person with a disability 42 26 14 7 5 1 7 73 12 4027
2017 Person with a disability 39 24 12 5 6 2 11 72 13 367
2017 Not a person with a disability 40 25 15 6 5 1 9 71 12 5565

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 28 19 21 15 15 0 2 48 31 268
2018 Not a person with a disability 30 29 20 11 9 1 1 59 20 4040
2017 Person with a disability 20 29 22 14 14 1 1 49 28 367
2017 Not a person with a disability 27 31 22 11 8 0 1 59 20 5566

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 27 26 12 10 2 3 49 24 271
2018 Not a person with a disability 25 36 23 9 5 1 1 62 14 4034
2017 Person with a disability 18 25 25 16 12 1 3 45 29 364
2017 Not a person with a disability 26 33 21 11 7 1 1 61 18 5567

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 18 25 29 15 9 1 3 45 25 271
2018 Not a person with a disability 22 33 25 12 6 1 1 56 18 4037
2017 Person with a disability 17 25 24 18 14 1 2 43 32 365
2017 Not a person with a disability 21 32 23 14 7 1 2 55 22 5558

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 22 30 18 17 11 1 1 54 28 269
2018 Not a person with a disability 27 34 21 11 6 1 1 62 17 4029
2017 Person with a disability 19 25 23 13 16 1 2 45 30 364
2017 Not a person with a disability 27 33 20 11 7 1 2 61 19 5563

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 28 29 20 12 8 1 2 59 21 268
2018 Not a person with a disability 28 33 22 10 5 1 1 62 15 4016
2017 Person with a disability 25 28 20 12 10 2 3 56 23 364
2017 Not a person with a disability 29 32 21 10 6 1 2 63 16 5552

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 40 23 12 9 12 2 3 66 22 270
2018 Not a person with a disability 50 24 13 6 4 1 2 76 10 4024
2017 Person with a disability 33 28 17 9 10 1 2 63 19 369
2017 Not a person with a disability 49 26 13 6 4 0 2 77 10 5583

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 43 23 11 7 12 1 4 69 20 270
2018 Not a person with a disability 68 15 6 3 2 1 6 89 5 4039

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 53 15 7 7 12 3 3 73 20 271
2018 Not a person with a disability 69 12 6 4 3 1 4 87 7 4023
2017 Person with a disability 47 17 10 11 11 1 3 67 23 369
2017 Not a person with a disability 69 13 6 4 3 1 4 87 7 5582

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 55 22 9 7 4 1 2 80 12 271
2018 Not a person with a disability 56 26 10 4 2 0 1 84 6 4034
2017 Person with a disability 45 31 10 6 6 1 2 78 12 368
2017 Not a person with a disability 53 28 10 4 2 0 3 83 7 5583

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 46 19 9 10 12 1 3 68 23 270
2018 Not a person with a disability 56 21 10 6 4 1 1 79 10 4030
2017 Person with a disability 40 23 11 11 12 1 2 65 24 368
2017 Not a person with a disability 57 21 9 5 5 0 3 80 10 5577

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 51 9 4 3 2 1 32 88 6 268
2018 Not a person with a disability 50 12 5 2 1 1 29 88 4 4017
2017 Person with a disability 45 13 6 2 2 1 32 86 6 369
2017 Not a person with a disability 51 13 5 2 1 0 27 89 5 5575

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 61 20 5 2 1 1 10 91 3 270
2018 Not a person with a disability 64 19 7 2 1 1 6 89 3 4017
2017 Person with a disability 57 22 8 2 2 1 9 88 4 366
2017 Not a person with a disability 62 19 7 3 1 1 7 88 4 5550

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 58 16 10 4 5 1 6 80 10 269
2018 Not a person with a disability 66 16 6 3 4 1 5 86 7 4038
2017 Person with a disability 50 21 11 6 6 1 4 75 13 368
2017 Not a person with a disability 62 18 7 4 4 1 4 84 8 5583

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 38 26 18 9 5 1 2 67 14 270
2018 Not a person with a disability 48 29 13 4 2 0 3 80 6 4033
2017 Person with a disability 31 29 21 10 6 1 3 62 16 369
2017 Not a person with a disability 50 30 11 4 1 0 3 83 6 5572

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 6 31 33 19 11 0 0 37 30 269
2018 Not a person with a disability 14 34 36 12 4 0 0 48 16 4063
2017 Person with a disability 6 22 40 18 13 0 1 29 31 369
2017 Not a person with a disability 11 31 37 13 6 0 0 43 19 5583

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 20 20 36 15 9 0 0 24 40 269
2018 Not a person with a disability 8 18 40 23 10 0 0 34 26 4008
2017 Person with a disability 20 22 39 11 6 0 1 18 43 368
2017 Not a person with a disability 9 19 41 22 8 0 0 31 28 5584
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 25 22 20 12 15 4 2 26 74 270
2018 Not a person with a disability 26 25 22 12 12 3 1 27 73 4055
2017 Person with a disability 24 23 16 12 20 3 2 25 75 370
2017 Not a person with a disability 25 23 20 13 14 4 1 27 73 5595

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 25 189
2018 Not a person with a disability 24 2930
2017 Person with a disability 30 261
2017 Not a person with a disability 24 3883

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 39 189
2018 Not a person with a disability 42 2929
2017 Person with a disability 35 261
2017 Not a person with a disability 40 3883

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 24 189
2018 Not a person with a disability 25 2930
2017 Person with a disability 24 261
2017 Not a person with a disability 20 3883

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 36 189
2018 Not a person with a disability 38 2929
2017 Person with a disability 38 261
2017 Not a person with a disability 43 3883

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Person with a disability 14 189
2018 Not a person with a disability 8 2929
2017 Person with a disability 12 261
2017 Not a person with a disability 7 3883

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 38 189
2018 Not a person with a disability 38 2930

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 35 189
2018 Not a person with a disability 30 2929
2017 Person with a disability 48 261
2017 Not a person with a disability 41 3883

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Person with a disability 1 28 23 13 3 32 178
2018 Not a person with a disability 4 38 20 12 6 19 2824
2017 Person with a disability 4 36 20 15 5 20 256
2017 Not a person with a disability 4 45 19 11 6 15 3801

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 24 76 187
2018 Not a person with a disability 28 72 2911

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 30 12 16 9 19 1 12 49 33 270
2018 Not a person with a disability 34 18 15 11 11 2 10 59 24 4048

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 12 15 23 21 20 1 9 30 45 190
2018 Not a person with a disability 11 22 18 19 23 2 6 36 45 2918
2017 Person with a disability 11 21 13 15 31 1 8 35 51 261
2017 Not a person with a disability 10 21 16 18 25 3 8 35 48 3896

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 7 9 17 15 45 1 6 17 65 189
2018 Not a person with a disability 3 11 14 19 45 2 5 15 69 2916
2017 Person with a disability 4 6 8 17 58 1 5 11 80 261
2017 Not a person with a disability 2 9 11 18 52 3 6 12 77 3892
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