2018 Public Service Employee Survey Results by Theme for Health Canada by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 36 42 10 7 5 0 0 78 12 3261
2018 First official language - French 35 44 12 5 4 0 0 79 9 1074
2017 First official language - English 35 42 10 8 5 0 0 77 13 4606
2017 First official language - French 31 46 12 7 4 0 0 77 11 1385
2014 First official language - English 30 44 10 10 6 0 0 74 16 5036
2014 First official language - French 27 46 14 8 5 0 0 74 13 1585
2011 First official language - English 34 40 11 9 5 0 0 75 14 5467
2011 First official language - French 35 41 12 7 5 0 0 76 11 1775
2008 First official language - English 37 40 10 8 5 0 0 77 13 4990
2008 First official language - French 37 40 13 7 3 0 0 77 10 1740

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 36 36 12 10 7 0 0 72 16 3273
2018 First official language - French 32 41 14 8 5 0 0 73 13 1080
2017 First official language - English 32 36 11 11 9 0 0 69 20 4602
2017 First official language - French 28 39 17 10 6 0 0 67 16 1378

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 50 34 10 4 2 0 0 84 5 3252
2018 First official language - French 48 39 9 3 1 0 0 88 4 1075
2017 First official language - English 54 32 9 3 2 0 0 87 5 4597
2017 First official language - French 44 43 9 2 1 0 0 87 4 1380
2014 First official language - English 61 28 7 3 1 0 0 89 4 5034
2014 First official language - French 52 34 10 2 1 0 0 87 3 1584
2011 First official language - English 58 30 7 3 1 0 0 89 4 5482
2011 First official language - French 56 34 6 3 1 0 0 90 4 1779

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 41 39 10 6 3 0 0 81 9 3268
2018 First official language - French 37 46 10 4 3 0 0 83 6 1082
2017 First official language - English 42 38 11 5 4 0 0 80 9 4593
2017 First official language - French 36 44 12 5 3 0 0 80 8 1374
2014 First official language - English 40 38 11 7 4 0 0 78 11 5036
2014 First official language - French 34 45 12 5 4 0 0 79 9 1585
2011 First official language - English 40 40 9 7 3 0 0 81 10 5483
2011 First official language - French 41 41 10 5 3 0 0 83 8 1776
2008 First official language - English 43 39 8 7 3 0 0 83 10 5021
2008 First official language - French 41 42 9 6 2 0 0 83 8 1748

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 40 32 16 7 4 1 0 72 11 3263
2018 First official language - French 38 35 17 4 4 1 0 74 8 1077
2017 First official language - English 36 32 15 9 7 1 0 69 16 4596
2017 First official language - French 32 36 21 7 4 0 0 68 11 1382
2014 First official language - English 27 36 17 11 8 1 0 63 19 5037
2014 First official language - French 25 40 19 9 6 1 0 65 15 1585
2011 First official language - English 29 35 18 10 7 1 0 64 17 5481
2011 First official language - French 30 37 19 7 5 1 0 68 12 1774

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 39 35 13 8 4 0 0 74 12 3246
2018 First official language - French 36 39 16 5 3 1 0 76 8 1071
2017 First official language - English 35 35 14 9 6 0 0 70 15 4605
2017 First official language - French 30 41 18 7 3 0 0 71 10 1384
2014 First official language - English 27 38 16 12 7 0 0 65 20 5036
2014 First official language - French 25 41 19 9 6 1 0 66 15 1586
2011 First official language - English 29 37 16 11 7 0 0 66 18 5478
2011 First official language - French 28 42 18 7 4 1 0 70 12 1775
2008 First official language - English 30 39 13 11 6 0 0 69 18 5016
2008 First official language - French 31 41 15 8 4 0 0 72 12 1744

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 34 26 19 10 7 4 0 62 18 3273
2018 First official language - French 34 27 19 9 6 4 1 64 16 1080
2017 First official language - English 31 25 17 12 10 4 0 59 24 4598
2017 First official language - French 28 28 22 10 6 5 1 60 17 1381
2014 First official language - English 26 25 19 14 11 4 0 54 26 5039
2014 First official language - French 23 28 20 13 9 5 1 54 24 1586
2011 First official language - English 28 25 19 14 11 4 0 55 26 5479
2011 First official language - French 28 28 19 12 8 5 0 59 22 1776
2008 First official language - English 27 27 17 13 10 5 1 57 24 5019
2008 First official language - French 29 28 17 13 7 6 1 61 21 1746
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 51 27 11 5 4 2 0 80 9 3249
2018 First official language - French 45 33 11 5 3 2 0 80 9 1071
2017 First official language - English 49 27 10 7 5 2 1 78 12 4606
2017 First official language - French 43 33 13 5 3 2 0 78 9 1380
2014 First official language - English 46 28 11 7 6 1 1 75 13 5035
2014 First official language - French 39 35 14 6 4 2 0 75 10 1586
2011 First official language - English 43 29 11 8 6 2 0 74 15 5482
2011 First official language - French 40 34 13 6 4 3 1 76 11 1776
2008 First official language - English 41 29 11 9 7 2 0 72 17 5017
2008 First official language - French 37 32 13 9 5 3 1 72 14 1749

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 48 30 9 8 4 1 0 80 12 3235
2018 First official language - French 45 33 10 7 4 1 0 80 10 1071
2017 First official language - English 46 30 8 9 6 1 1 77 15 4605
2017 First official language - French 41 36 11 7 4 1 0 78 10 1381
2014 First official language - English 43 31 9 9 6 1 0 75 16 5033
2014 First official language - French 37 39 11 8 5 1 0 76 13 1586
2011 First official language - English 40 32 9 10 7 1 0 73 17 5475
2011 First official language - French 37 37 13 8 5 1 0 74 12 1777
2008 First official language - English 38 32 9 11 9 1 0 71 20 5018
2008 First official language - French 36 34 13 10 6 1 0 71 16 1748

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 53 26 10 6 5 0 0 79 11 3256
2018 First official language - French 50 29 9 7 4 0 0 80 11 1075
2017 First official language - English 53 24 9 7 6 0 0 78 13 4595
2017 First official language - French 49 30 11 6 4 0 0 79 10 1382
2014 First official language - English 49 26 10 8 6 1 0 76 14 5034
2014 First official language - French 44 33 12 7 4 0 0 77 11 1584

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 34 29 15 9 5 8 0 69 15 3281
2018 First official language - French 27 33 17 8 6 10 1 66 15 1078
2017 First official language - English 28 31 15 10 8 8 0 65 19 4611
2017 First official language - French 21 35 19 10 4 10 1 63 16 1381
2014 First official language - English 25 32 17 10 6 9 0 62 19 5031
2014 First official language - French 20 34 20 10 5 11 0 61 17 1587
2011 First official language - English 25 29 17 12 10 7 1 58 23 5475
2011 First official language - French 22 34 19 10 6 9 1 61 18 1775

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 29 32 16 12 8 3 0 64 20 3269
2018 First official language - French 26 33 20 13 5 3 1 61 18 1078
2017 First official language - English 24 32 16 13 10 3 0 59 24 4605
2017 First official language - French 19 34 23 13 7 4 1 56 21 1381
2014 First official language - English 21 31 19 15 10 3 0 54 26 5025
2014 First official language - French 16 34 26 12 9 4 0 52 21 1586
2011 First official language - English 21 32 17 15 12 2 0 54 28 5472
2011 First official language - French 18 34 23 12 9 4 0 54 22 1771
2008 First official language - English 24 35 15 12 11 3 0 61 24 5020
2008 First official language - French 23 35 21 10 7 3 1 60 18 1746

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 21 29 18 16 9 7 0 54 26 3270
2018 First official language - French 16 34 24 14 6 6 1 54 21 1073
2017 First official language - English 17 29 18 18 12 6 0 49 31 4602
2017 First official language - French 14 30 27 14 6 9 1 48 22 1382
2014 First official language - English 14 28 20 20 12 6 0 45 34 5031
2014 First official language - French 11 29 29 16 8 8 0 43 26 1587
2011 First official language - English 12 33 19 18 12 6 0 48 32 5479
2011 First official language - French 12 32 25 16 7 8 0 47 25 1769
2008 First official language - English 12 34 17 19 12 6 0 50 32 5014
2008 First official language - French 12 33 25 14 8 8 0 49 24 1744

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 20 30 16 19 11 4 0 52 31 3278
2018 First official language - French 15 35 22 16 9 3 0 52 26 1077
2017 First official language - English 17 30 16 18 14 4 0 49 34 4607
2017 First official language - French 15 34 25 15 8 3 0 50 24 1382
2014 First official language - English 14 29 17 21 15 4 0 45 37 5028
2014 First official language - French 13 34 25 16 8 3 0 49 25 1586
2011 First official language - English 13 31 16 23 15 3 0 45 39 5471
2011 First official language - French 14 35 23 18 8 2 0 50 26 1768
2008 First official language - English 14 34 14 22 13 3 0 50 37 5022
2008 First official language - French 15 37 19 17 9 3 0 53 27 1741
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 34 15 11 8 0 0 65 19 3266
2018 First official language - French 32 37 15 9 6 0 0 69 15 1080
2017 First official language - English 28 35 14 12 10 0 0 63 23 4608
2017 First official language - French 26 38 17 11 7 0 0 65 18 1384
2014 First official language - English 24 35 15 15 11 0 0 59 26 5036
2014 First official language - French 22 36 20 13 8 0 0 59 21 1586
2011 First official language - English 24 38 14 14 10 0 0 62 25 5486
2011 First official language - French 25 38 18 12 7 0 0 63 19 1777

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 37 39 11 9 4 0 0 76 13 3267
2018 First official language - French 33 44 12 8 3 0 1 77 11 1080
2017 First official language - English 35 41 10 10 5 0 0 75 15 4601
2017 First official language - French 29 45 13 9 3 0 0 75 12 1383

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 14 20 18 13 10 20 4 45 31 3259
2018 First official language - French 13 26 17 13 8 18 4 51 27 1073
2017 First official language - English 13 21 17 16 13 17 3 43 36 4603
2017 First official language - French 11 22 19 16 10 19 3 43 32 1382
2014 First official language - English 12 22 18 18 15 13 2 40 39 5033
2014 First official language - French 10 22 20 16 14 15 3 39 36 1585

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 43 33 11 8 4 1 1 77 12 3253
2018 First official language - French 41 37 10 7 4 1 1 79 11 1074
2017 First official language - English 45 30 10 8 6 1 1 76 14 4610
2017 First official language - French 37 38 14 6 5 0 1 76 11 1381
2014 First official language - English 42 33 10 9 6 1 0 75 15 5037
2014 First official language - French 35 38 13 8 5 1 0 74 13 1586
2011 First official language - English 37 34 11 11 7 0 0 71 18 5476
2011 First official language - French 36 37 14 7 5 0 1 74 12 1774
2008 First official language - English 33 35 11 11 9 1 0 69 20 5022
2008 First official language - French 33 35 15 9 7 0 1 68 16 1749

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 29 31 16 8 5 3 9 67 15 754
2018 First official language - French 27 29 19 8 6 5 6 62 16 259
2017 First official language - English 30 35 11 11 6 3 5 70 18 1061
2017 First official language - French 21 37 17 12 3 4 6 64 16 351
2014 First official language - English 27 35 13 11 7 3 5 67 19 1230
2014 First official language - French 22 38 15 10 7 3 6 66 18 364

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 27 44 10 13 4 0 1 72 18 3266
2018 First official language - French 27 45 14 9 4 0 1 72 13 1080
2017 First official language - English 27 39 11 14 8 0 0 66 22 4607
2017 First official language - French 27 41 15 12 4 0 0 69 16 1382
2014 First official language - English 22 39 12 18 8 0 0 61 27 5038
2014 First official language - French 24 40 17 12 7 0 1 64 19 1583
2011 First official language - English 26 40 12 14 7 0 1 67 21 5481
2011 First official language - French 29 41 14 10 5 0 1 71 15 1778
2008 First official language - English 28 42 12 11 6 0 1 71 17 5022
2008 First official language - French 32 41 14 8 3 0 1 75 12 1746

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 40 41 10 7 3 0 0 81 9 3261
2018 First official language - French 40 42 11 5 3 0 0 81 8 1078
2017 First official language - English 44 36 9 7 4 0 0 80 11 4603
2017 First official language - French 37 42 12 6 3 0 0 79 9 1383
2014 First official language - English 42 36 10 8 4 0 0 78 13 5038
2014 First official language - French 34 42 12 7 4 0 0 77 11 1586
2011 First official language - English 44 35 10 7 4 0 0 79 11 5479
2011 First official language - French 41 37 11 6 4 0 0 79 10 1775
2008 First official language - English 40 40 8 7 4 0 0 81 11 5023
2008 First official language - French 38 40 11 7 3 0 0 78 10 1748

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 46 40 7 6 2 0 0 85 8 3249
2018 First official language - French 44 39 10 4 3 0 0 83 7 1067
2017 First official language - English 49 35 6 6 3 0 0 84 9 4598
2017 First official language - French 43 38 10 6 3 0 0 81 9 1381
2014 First official language - English 47 35 7 7 4 0 0 82 11 5037
2014 First official language - French 38 41 10 7 4 0 0 79 11 1583
2011 First official language - English 47 37 6 6 3 0 0 84 9 5482
2011 First official language - French 42 41 8 5 3 0 0 84 8 1775
2008 First official language - English 46 39 6 5 3 0 0 86 8 5023
2008 First official language - French 42 40 8 6 3 0 0 83 9 1747

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 32 16 15 11 3 0 56 27 3259
2018 First official language - French 20 35 22 13 7 3 1 57 21 1079
2017 First official language - English 23 31 14 16 13 2 0 56 30 4594
2017 First official language - French 19 36 22 13 6 3 0 57 20 1382
2014 First official language - English 17 28 17 19 16 2 0 47 36 5036
2014 First official language - French 16 32 21 17 10 3 0 50 28 1586
2011 First official language - English 22 32 15 16 13 2 1 55 29 5486
2011 First official language - French 21 36 18 14 8 3 1 58 23 1778
2008 First official language - English 24 37 14 14 9 2 0 62 24 5020
2008 First official language - French 26 38 20 9 5 2 0 66 14 1746

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 19 28 15 15 18 3 2 50 35 3264
2018 First official language - French 17 32 17 15 13 4 2 51 30 1074
2017 First official language - English 19 23 14 17 22 3 2 44 41 4596
2017 First official language - French 16 28 18 16 15 4 3 48 33 1380
2014 First official language - English 14 21 14 20 27 2 2 36 49 5035
2014 First official language - French 10 26 17 19 21 3 4 38 43 1585
2011 First official language - English 14 26 15 18 23 2 2 42 42 5484
2011 First official language - French 15 28 18 18 17 3 1 45 36 1776
2008 First official language - English 17 32 12 17 17 2 2 52 35 5013
2008 First official language - French 21 33 17 14 10 2 2 56 26 1743

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 32 40 12 10 6 0 0 72 15 3261
2018 First official language - French 30 41 15 10 4 1 0 72 13 1079
2017 First official language - English 32 40 10 10 7 0 0 73 17 4593
2017 First official language - French 27 43 15 10 5 0 0 70 15 1380
2014 First official language - English 23 42 11 13 9 0 0 66 23 5039
2014 First official language - French 18 43 17 15 7 0 0 62 21 1587
2011 First official language - English 32 40 10 11 6 0 0 73 17 5480
2011 First official language - French 31 41 14 9 5 0 0 73 14 1775

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 36 34 15 10 6 0 0 70 16 3248
2018 First official language - French 34 36 16 8 4 0 0 71 13 1072
2017 First official language - English 36 33 13 10 7 0 0 70 17 4601
2017 First official language - French 31 40 15 9 4 0 0 71 13 1382
2014 First official language - English 30 36 14 12 8 0 0 66 20 5039
2014 First official language - French 26 38 18 11 6 0 0 65 17 1586

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 35 35 14 10 5 0 0 71 15 3263
2018 First official language - French 32 39 14 10 4 0 1 71 14 1079
2017 First official language - English 35 35 12 11 6 0 0 71 17 4595
2017 First official language - French 29 41 17 9 4 0 0 70 13 1377
2014 First official language - English 28 38 14 12 7 1 0 67 19 5033
2014 First official language - French 26 41 18 10 5 0 0 67 15 1587
2011 First official language - English 36 40 12 8 4 1 1 77 12 5468
2011 First official language - French 33 43 12 7 3 1 0 77 10 1775

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 22 37 21 10 6 4 0 62 16 3267
2018 First official language - French 20 39 24 7 5 5 1 62 13 1079
2017 First official language - English 21 35 19 13 7 5 0 59 21 4598
2017 First official language - French 17 38 24 9 5 6 1 59 15 1382

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 47 32 9 8 4 0 0 79 11 3262
2018 First official language - French 48 33 9 6 4 0 1 82 10 1080
2017 First official language - English 45 31 8 9 7 0 0 76 16 4602
2017 First official language - French 42 34 12 7 4 0 1 77 11 1380
2014 First official language - English 39 34 10 10 7 0 0 73 17 5034
2014 First official language - French 36 37 13 7 4 1 1 75 12 1585
2011 First official language - English 42 35 9 8 5 0 0 77 14 5485
2011 First official language - French 43 34 10 7 4 0 1 78 11 1775

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 32 16 8 5 0 1 71 13 3281
2018 First official language - French 37 34 17 7 5 0 1 71 12 1083
2017 First official language - English 34 36 16 8 5 0 1 71 13 4604
2017 First official language - French 36 39 14 7 4 0 1 75 10 1385
2014 First official language - English 31 36 19 8 5 0 1 67 13 5036
2014 First official language - French 37 40 14 6 3 0 1 77 9 1586
2011 First official language - English 33 35 19 7 5 0 0 68 12 5483
2011 First official language - French 37 35 16 7 4 0 0 73 11 1776
2008 First official language - English 26 34 22 10 7 0 1 61 17 5016
2008 First official language - French 30 35 19 11 5 0 0 65 16 1745

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 First official language - English 30 32 38 3281
2018 First official language - French 28 38 34 1079
2017 First official language - English 30 34 36 4602
2017 First official language - French 32 38 30 1382
2014 First official language - English 29 33 37 5039
2014 First official language - French 30 38 31 1587
2011 First official language - English 33 32 35 5485
2011 First official language - French 32 38 29 1777

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 First official language - English 11 33 33 4 15 5 963
2018 First official language - French 16 32 37 2 8 5 294
2017 First official language - English 11 31 34 8 8 8 1411
2017 First official language - French 14 33 39 3 5 6 447
2014 First official language - English 11 30 38 10 9999 11 1500
2014 First official language - French 12 29 42 8 9999 9 474
2011 First official language - English 12 31 38 9 9999 10 1825
2011 First official language - French 12 33 40 6 9999 9 585
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 50 37 7 4 2 0 0 87 6 3273
2018 First official language - French 42 43 9 4 2 0 0 85 6 1082
2017 First official language - English 45 39 8 5 3 0 0 84 9 4601
2017 First official language - French 35 44 12 5 3 1 0 80 8 1383
2014 First official language - English 40 40 11 5 3 0 0 81 9 5034
2014 First official language - French 31 46 14 5 2 0 0 78 8 1585
2011 First official language - English 40 40 10 6 3 1 0 81 9 5485
2011 First official language - French 36 44 11 5 3 1 0 81 8 1773
2008 First official language - English 44 38 9 5 3 0 0 82 9 5020
2008 First official language - French 40 40 11 5 2 0 0 81 7 1747

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 28 42 16 9 3 1 0 71 13 3259
2018 First official language - French 22 45 21 8 3 2 0 68 11 1080
2017 First official language - English 27 41 16 10 5 2 0 69 15 4600
2017 First official language - French 23 45 20 8 2 2 0 69 10 1383
2014 First official language - English 24 41 18 10 5 3 0 66 15 5035
2014 First official language - French 20 44 21 9 3 2 0 66 13 1586
2011 First official language - English 24 41 17 11 5 1 0 66 17 5477
2011 First official language - French 24 47 17 8 3 1 0 72 11 1771

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 22 36 20 9 1 2 30 32 3275
2018 First official language - French 9 27 36 18 7 1 1 26 37 1078
2017 First official language - English 11 23 37 18 8 1 3 27 35 4588
2017 First official language - French 9 28 35 17 7 1 3 25 39 1374
2014 First official language - English 11 26 38 16 6 1 2 22 38 5019
2014 First official language - French 10 33 36 15 4 0 2 20 44 1581
2011 First official language - English 12 25 36 18 7 1 2 25 38 5482
2011 First official language - French 11 29 34 17 6 1 3 23 41 1773
2008 First official language - English 12 26 38 16 6 1 2 23 39 5010
2008 First official language - French 11 31 35 15 5 1 2 21 43 1744

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 8 15 29 27 17 3 3 46 24 3253
2018 First official language - French 9 18 29 25 12 3 3 39 30 1075
2017 First official language - English 11 17 29 23 14 2 4 39 30 4577
2017 First official language - French 9 20 31 20 11 4 4 35 31 1372
2014 First official language - English 13 21 30 21 10 2 2 32 36 5012
2014 First official language - French 11 24 31 19 8 3 3 29 38 1581
2011 First official language - English 12 19 29 23 12 2 3 37 32 5467
2011 First official language - French 10 19 29 22 11 4 5 36 32 1764
2008 First official language - English 13 20 30 22 12 2 2 35 34 5004
2008 First official language - French 12 23 31 19 9 3 3 30 37 1741

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 17 23 29 17 9 2 3 27 43 3257
2018 First official language - French 23 28 28 11 5 2 3 17 53 1077
2017 First official language - English 20 23 29 15 8 2 3 24 46 4583
2017 First official language - French 23 31 26 10 4 2 4 15 57 1375
2014 First official language - English 26 27 26 12 5 2 2 18 54 5015
2014 First official language - French 30 31 22 8 4 2 3 12 65 1578
2011 First official language - English 20 25 29 15 7 1 3 23 47 5469
2011 First official language - French 21 30 28 11 5 2 4 17 54 1769
2008 First official language - English 19 25 31 15 7 2 3 23 45 4992
2008 First official language - French 19 28 29 12 6 3 3 19 50 1742

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 17 32 25 15 1 2 41 26 3241
2018 First official language - French 12 21 33 22 9 1 3 32 34 1078
2017 First official language - English 11 16 32 25 12 1 3 39 28 4559
2017 First official language - French 11 22 35 20 7 1 3 29 35 1373
2014 First official language - English 10 18 35 24 9 1 2 35 30 5011
2014 First official language - French 10 25 35 20 6 0 2 27 36 1579
2011 First official language - English 9 16 34 26 11 1 3 39 26 5469
2011 First official language - French 12 25 33 19 7 1 3 27 39 1764
2008 First official language - English 9 17 35 26 10 1 2 37 27 4999
2008 First official language - French 12 25 32 19 8 1 3 27 39 1737

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 14 22 28 20 11 2 3 33 38 3259
2018 First official language - French 15 25 29 17 8 2 4 27 43 1080
2017 First official language - English 19 22 27 17 10 2 4 28 43 4585
2017 First official language - French 17 25 27 15 9 2 4 25 46 1374
2014 First official language - English 23 25 27 14 7 1 2 21 50 5019
2014 First official language - French 21 29 27 12 6 1 3 19 52 1581
2011 First official language - English 16 22 30 18 10 1 3 28 40 5468
2011 First official language - French 16 25 28 18 8 1 4 27 43 1771
2008 First official language - English 16 22 29 19 10 2 3 30 40 5001
2008 First official language - French 12 24 30 18 10 1 4 30 38 1741

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 16 27 25 15 4 4 43 28 3251
2018 First official language - French 14 22 26 21 10 3 4 33 39 1080
2017 First official language - English 12 17 29 22 12 3 5 37 32 4583
2017 First official language - French 13 22 27 20 10 3 5 33 38 1377
2014 First official language - English 12 16 27 26 12 2 4 41 30 5012
2014 First official language - French 12 21 28 22 10 2 5 35 35 1584
2011 First official language - English 12 17 28 23 13 2 5 38 31 5470
2011 First official language - French 11 22 26 21 11 4 5 36 36 1768
2008 First official language - English 16 21 29 18 10 2 4 30 39 5008
2008 First official language - French 16 28 26 16 7 3 4 24 48 1743

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 15 21 32 16 10 3 3 28 38 3268
2018 First official language - French 13 27 32 15 6 3 4 22 43 1079
2017 First official language - English 18 22 32 15 8 2 3 24 42 4587
2017 First official language - French 15 26 34 12 6 3 4 20 44 1377
2014 First official language - English 22 24 30 13 6 2 3 20 49 5020
2014 First official language - French 17 31 30 11 6 2 3 18 50 1581

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 45 29 8 9 7 1 0 75 17 3266
2018 First official language - French 48 32 7 8 5 1 0 81 12 1072
2017 First official language - English 44 27 9 10 9 1 0 72 19 4605
2017 First official language - French 42 35 10 8 5 0 0 78 12 1383
2014 First official language - English 42 28 9 11 8 1 0 71 20 5035
2014 First official language - French 40 35 9 9 6 1 0 76 15 1586

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 53 31 7 6 3 0 0 84 9 3267
2018 First official language - French 50 35 8 5 2 0 0 85 7 1073
2017 First official language - English 45 35 7 8 4 0 0 80 13 4604
2017 First official language - French 42 40 9 6 2 0 0 83 8 1379
2014 First official language - English 43 36 8 9 4 0 0 79 13 5035
2014 First official language - French 38 45 9 5 3 0 0 83 8 1585

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 46 35 10 5 3 1 0 82 8 3268
2018 First official language - French 39 44 10 4 2 1 0 84 6 1074

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 46 33 12 3 2 3 0 82 6 3264
2018 First official language - French 41 39 12 2 2 4 0 83 4 1077
2017 First official language - English 43 33 13 3 3 4 0 79 7 4594
2017 First official language - French 36 41 14 2 2 4 1 80 5 1384
2014 First official language - English 46 33 12 3 2 4 0 82 6 5034
2014 First official language - French 38 41 12 3 1 5 1 83 4 1586

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 45 36 10 5 2 1 0 82 8 3263
2018 First official language - French 43 41 9 3 2 2 0 85 5 1083
2017 First official language - English 41 37 10 6 3 2 0 80 9 4601
2017 First official language - French 35 46 11 4 2 2 0 83 6 1384
2014 First official language - English 42 36 11 5 3 2 0 80 8 5038
2014 First official language - French 36 42 13 3 3 3 0 81 6 1585
2011 First official language - English 35 37 13 7 5 2 0 75 12 5473
2011 First official language - French 33 43 14 5 2 3 0 78 8 1773

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 51 34 9 4 3 0 0 85 7 3249
2018 First official language - French 48 38 8 3 2 1 0 87 5 1074
2017 First official language - English 47 35 9 5 4 0 0 82 10 4603
2017 First official language - French 40 44 10 4 2 0 0 84 6 1381
2014 First official language - English 46 36 9 5 3 0 0 82 9 5037
2014 First official language - French 40 42 10 5 2 0 0 83 7 1585
2011 First official language - English 40 36 11 6 5 1 0 77 11 5478
2011 First official language - French 39 40 13 6 2 1 0 79 8 1767
2008 First official language - English 38 37 11 8 5 1 0 76 13 5016
2008 First official language - French 37 41 13 5 3 1 0 79 8 1748

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 29 17 8 7 8 5 62 18 3270
2018 First official language - French 23 34 15 10 5 6 5 65 17 1076
2017 First official language - English 28 30 14 11 9 5 4 63 22 4605
2017 First official language - French 21 34 18 9 7 7 5 62 19 1380
2014 First official language - English 31 31 13 11 9 4 3 65 21 5036
2014 First official language - French 21 33 17 10 8 4 5 60 21 1585

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 38 13 9 4 4 2 73 14 3265
2018 First official language - French 30 40 13 9 4 2 1 72 14 1081
2017 First official language - English 36 36 11 8 5 4 1 75 14 4598
2017 First official language - French 30 41 12 9 4 3 1 74 14 1383
2014 First official language - English 35 36 11 8 4 4 1 75 13 5037
2014 First official language - French 28 43 12 8 5 3 1 74 14 1587
2011 First official language - English 32 33 12 10 7 5 1 70 18 5477
2011 First official language - French 29 35 13 11 5 5 2 69 17 1767
2008 First official language - English 30 34 11 11 8 5 1 68 20 5015
2008 First official language - French 31 36 12 10 6 5 1 71 17 1746

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 32 38 18 6 4 2 0 72 10 3257
2018 First official language - French 29 42 19 5 3 1 1 72 8 1076

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 18 22 19 14 13 11 3 46 31 3264
2018 First official language - French 14 24 20 14 11 12 4 45 30 1075
2017 First official language - English 18 22 16 15 17 10 2 45 37 4596
2017 First official language - French 12 22 20 15 12 14 5 42 33 1384
2014 First official language - English 15 20 18 17 19 10 2 39 41 5035
2014 First official language - French 10 20 21 17 18 12 3 35 41 1586
2011 First official language - English 13 18 18 16 19 13 3 37 41 5481
2011 First official language - French 11 19 19 17 15 15 5 37 40 1776

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 12 88 3280
2018 First official language - French 11 89 1082

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 First official language - English 45 419
2018 First official language - French 41 123

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 First official language - English 68 418
2018 First official language - French 67 123

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 First official language - English 6 418
2018 First official language - French 7 123

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 First official language - English 4 418
2018 First official language - French 6 123

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 4 418
2018 First official language - French 4 123

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 First official language - English 37 419
2018 First official language - French 28 124

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 First official language - English 44 419
2018 First official language - French 41 124

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 First official language - English 50 419
2018 First official language - French 53 124

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 First official language - English 47 420
2018 First official language - French 42 124

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 First official language - English 35 419
2018 First official language - French 34 124

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 First official language - English 54 421
2018 First official language - French 59 124

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 First official language - English 36 419
2018 First official language - French 40 124

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 First official language - English 13 419
2018 First official language - French 12 124

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 First official language - English 49 420
2018 First official language - French 53 124

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 First official language - English 27 419
2018 First official language - French 19 124

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 15 419
2018 First official language - French 15 124

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 First official language - English 52 419
2018 First official language - French 46 123

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 First official language - English 21 420
2018 First official language - French 29 123

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 First official language - English 8 419
2018 First official language - French 8 123

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 First official language - English 16 419
2018 First official language - French 18 123

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 First official language - English 10 419
2018 First official language - French 12 123

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 First official language - English 10 420
2018 First official language - French 10 123

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 13 419
2018 First official language - French 11 123

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 First official language - English 32 420
2018 First official language - French 32 123

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 First official language - English 7 399
2018 First official language - French 7 121

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 First official language - English 22 398
2018 First official language - French 16 121

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 First official language - English 6 398
2018 First official language - French 9 121

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 First official language - English 7 398
2018 First official language - French 7 121

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 First official language - English 11 398
2018 First official language - French 12 121

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 First official language - English 7 398
2018 First official language - French 4 121

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 First official language - English 14 398
2018 First official language - French 21 121

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 First official language - English 9 398
2018 First official language - French 14 121

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 First official language - English 12 399
2018 First official language - French 12 121

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 First official language - English 31 398
2018 First official language - French 28 121

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 First official language - English 6 398
2018 First official language - French 12 121

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 First official language - English 50 399
2018 First official language - French 52 121

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 First official language - English 58 399
2018 First official language - French 45 121

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 First official language - English 3 398
2018 First official language - French 4 121

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 14 398
2018 First official language - French 11 121

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 15 15 18 6 5 30 9 50 19 3270
2018 First official language - French 14 16 21 5 4 30 10 50 16 1080
2017 First official language - English 16 17 19 7 9 26 7 48 24 4607
2017 First official language - French 13 17 17 7 6 32 9 50 21 1383
2014 First official language - English 14 17 19 8 8 28 8 48 24 5037
2014 First official language - French 10 17 20 6 7 32 9 45 22 1587

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 31 17 6 4 10 1 70 11 3266
2018 First official language - French 28 37 16 5 3 9 2 73 9 1082
2017 First official language - English 29 29 17 7 7 10 1 66 15 4600
2017 First official language - French 25 37 18 6 4 10 1 69 11 1380
2014 First official language - English 23 27 20 8 6 15 2 61 16 5036
2014 First official language - French 18 32 21 6 5 17 2 61 13 1586
2011 First official language - English 29 31 18 8 5 9 0 66 15 5483
2011 First official language - French 27 37 16 6 3 11 0 72 11 1772

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 7 93 3268
2018 First official language - French 7 93 1076

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 First official language - English 32 231
2018 First official language - French 25 75

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 First official language - English 75 230
2018 First official language - French 86 75

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 13 230
2018 First official language - French 10 75

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 First official language - English 28 230
2018 First official language - French 25 75

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 First official language - English 25 230
2018 First official language - French 18 75

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 First official language - English 17 230
2018 First official language - French 15 75

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 First official language - English 27 231
2018 First official language - French 19 75

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 First official language - English 20 230
2018 First official language - French 24 75

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 First official language - English 9 230
2018 First official language - French 9 75

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 First official language - English 17 230
2018 First official language - French 25 75

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 First official language - English 17 230
2018 First official language - French 14 75

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 21 231
2018 First official language - French 28 75

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 First official language - English 28 231
2018 First official language - French 25 75

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 First official language - English 12 231
2018 First official language - French 17 75

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 First official language - English 4 231
2018 First official language - French 7 75

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 First official language - English 17 231
2018 First official language - French 21 75

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 First official language - English 7 231
2018 First official language - French 7 75

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 First official language - English 5 231
2018 First official language - French 11 75

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 11 231
2018 First official language - French 8 75

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 First official language - English 49 232
2018 First official language - French 47 75

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 First official language - English 13 215
2018 First official language - French 9 70

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 First official language - English 5 215
2018 First official language - French 0 70

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 First official language - English 9 215
2018 First official language - French 17 70

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 First official language - English 9 215
2018 First official language - French 13 70

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 First official language - English 14 216
2018 First official language - French 14 70

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 First official language - English 31 216
2018 First official language - French 25 70

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 First official language - English 5 215
2018 First official language - French 15 70

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 First official language - English 49 216
2018 First official language - French 42 70

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 First official language - English 64 215
2018 First official language - French 63 70

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 13 214
2018 First official language - French 10 70

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 17 14 21 3 3 35 8 54 10 3266
2018 First official language - French 14 18 20 3 3 33 8 54 11 1080
2017 First official language - English 17 15 20 3 4 33 8 54 11 4601
2017 First official language - French 12 19 19 3 2 37 8 56 9 1382
2014 First official language - English 15 14 21 3 3 35 9 52 11 5032
2014 First official language - French 11 18 18 2 3 38 9 55 10 1585

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 32 30 18 3 3 13 1 72 7 3269
2018 First official language - French 28 35 18 3 2 12 2 73 7 1081
2017 First official language - English 32 30 16 3 3 13 2 73 8 4593
2017 First official language - French 26 38 17 3 2 13 1 74 6 1379
2014 First official language - English 28 27 19 4 2 18 2 68 7 5036
2014 First official language - French 20 33 19 3 2 21 2 69 7 1585
2011 First official language - English 36 32 15 4 3 10 0 76 8 5468
2011 First official language - French 33 38 13 3 2 11 1 79 5 1774
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 60 22 9 3 4 1 0 83 8 3243
2018 First official language - French 58 25 8 4 4 0 0 84 8 1074
2017 First official language - English 57 22 10 4 5 2 0 81 9 4600
2017 First official language - French 53 28 10 4 4 2 0 82 8 1384

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 39 39 11 5 3 2 0 79 9 3276
2018 First official language - French 37 42 12 3 2 3 0 82 6 1075
2017 First official language - English 34 39 13 7 6 2 0 75 12 4601
2017 First official language - French 32 44 14 5 3 3 0 78 8 1383

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 28 35 15 12 7 2 0 65 20 3277
2018 First official language - French 23 41 17 11 6 2 0 66 17 1082
2017 First official language - English 21 38 14 14 11 2 0 61 25 4600
2017 First official language - French 17 44 18 13 6 1 0 62 19 1385

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 17 26 23 13 18 1 2 45 31 3275
2018 First official language - French 17 18 24 17 20 0 3 36 39 1077
2017 First official language - English 19 25 20 14 20 1 2 45 35 4593
2017 First official language - French 14 22 21 15 25 0 3 37 41 1384

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 16 27 28 17 11 1 1 44 28 3270
2018 First official language - French 12 26 33 17 11 0 1 39 28 1079
2017 First official language - English 16 28 26 16 13 0 1 45 29 4594
2017 First official language - French 13 25 31 19 12 0 1 38 31 1382

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 30 23 13 9 1 2 54 22 3268
2018 First official language - French 15 29 27 16 10 1 2 45 27 1073
2017 First official language - English 23 31 22 13 9 1 2 55 23 4591
2017 First official language - French 15 27 28 18 10 0 2 43 28 1376

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 20 25 24 16 13 1 2 46 30 3264
2018 First official language - French 15 24 29 18 13 0 2 40 31 1079
2017 First official language - English 18 24 23 17 16 1 2 43 33 4591
2017 First official language - French 16 23 25 18 15 1 2 40 34 1384

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 43 25 13 6 5 1 7 74 12 3260
2018 First official language - French 39 26 16 6 4 1 8 71 11 1072
2017 First official language - English 41 25 14 6 6 1 8 72 13 4581
2017 First official language - French 36 25 17 6 4 1 11 69 12 1381

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 29 29 20 11 9 0 1 59 21 3271
2018 First official language - French 29 27 22 12 9 1 1 57 21 1073
2017 First official language - English 27 31 21 11 9 0 0 59 20 4585
2017 First official language - French 25 29 23 13 8 0 1 56 21 1379

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 35 22 9 6 1 1 62 15 3264
2018 First official language - French 23 35 26 9 5 1 2 60 14 1075
2017 First official language - English 26 32 21 12 7 1 1 60 19 4580
2017 First official language - French 24 34 22 11 6 1 2 60 18 1381

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 22 33 25 11 7 1 1 56 18 3266
2018 First official language - French 19 33 27 14 6 1 2 53 20 1075
2017 First official language - English 21 32 23 14 8 1 2 55 22 4575
2017 First official language - French 21 30 25 14 8 0 2 52 22 1379

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 27 33 20 11 7 1 1 62 18 3253
2018 First official language - French 24 34 22 11 6 0 2 60 18 1079
2017 First official language - English 27 32 20 11 8 1 2 60 19 4580
2017 First official language - French 24 33 20 12 8 1 2 59 20 1377

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 28 33 22 10 5 1 1 63 15 3242
2018 First official language - French 26 32 22 12 5 1 2 59 18 1076
2017 First official language - English 29 32 20 9 6 1 2 63 16 4570
2017 First official language - French 26 31 23 11 6 1 3 59 17 1374

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 49 25 13 6 5 1 2 75 11 3255
2018 First official language - French 49 24 12 6 4 1 4 77 10 1074
2017 First official language - English 47 27 13 6 5 0 1 75 11 4598
2017 First official language - French 52 22 13 6 3 0 3 77 9 1385

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 67 15 6 3 3 1 5 88 6 3267
2018 First official language - French 64 15 6 3 2 1 8 88 6 1074

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 69 13 6 4 4 2 4 86 8 3251
2018 First official language - French 65 13 6 5 4 2 5 84 9 1076
2017 First official language - English 69 13 6 4 4 1 3 86 8 4600
2017 First official language - French 65 13 7 5 3 1 6 84 9 1381

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 56 27 9 4 2 1 1 84 6 3270
2018 First official language - French 56 23 11 5 2 0 2 82 7 1070
2017 First official language - English 53 29 10 4 2 0 2 84 6 4598
2017 First official language - French 51 26 12 4 3 0 4 81 7 1383

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 55 21 11 6 5 1 1 78 11 3267
2018 First official language - French 57 18 10 7 5 0 3 78 12 1068
2017 First official language - English 56 21 10 6 5 1 2 79 11 4597
2017 First official language - French 57 20 8 4 5 0 5 81 10 1379

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 51 12 5 2 1 1 29 89 4 3256
2018 First official language - French 50 11 6 3 2 1 28 85 7 1065
2017 First official language - English 51 13 5 2 1 0 27 88 5 4596
2017 First official language - French 49 13 5 2 1 0 29 89 5 1378

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 63 20 7 2 1 1 6 89 3 3256
2018 First official language - French 66 16 7 2 1 1 8 89 3 1066
2017 First official language - English 61 21 7 3 1 1 6 88 4 4575
2017 First official language - French 64 15 7 2 1 1 10 88 4 1371

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 65 16 6 3 4 1 4 86 7 3274
2018 First official language - French 67 14 6 4 4 0 6 86 8 1068
2017 First official language - English 61 18 7 4 4 1 4 83 9 4600
2017 First official language - French 62 16 7 3 4 1 7 85 7 1381

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 48 30 13 4 2 1 3 80 7 3269
2018 First official language - French 46 28 16 5 3 0 3 76 8 1069
2017 First official language - English 50 30 11 4 1 1 3 82 6 4589
2017 First official language - French 47 29 13 4 3 0 4 79 7 1381

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 14 34 35 12 5 0 0 48 17 3282
2018 First official language - French 12 33 37 13 4 0 0 45 17 1086
2017 First official language - English 11 31 37 13 7 0 0 42 20 4602
2017 First official language - French 9 30 40 13 6 0 1 40 20 1380

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 18 39 23 10 0 0 33 28 3240
2018 First official language - French 7 19 41 22 11 0 1 33 26 1071
2017 First official language - English 10 19 41 21 8 0 0 29 30 4601
2017 First official language - French 6 19 41 22 10 0 1 32 26 1381
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 26 22 11 11 3 1 26 74 3277
2018 First official language - French 26 22 22 13 14 2 1 27 73 1082
2017 First official language - English 25 24 20 13 14 4 1 26 74 4612
2017 First official language - French 27 21 21 12 15 2 1 28 72 1384

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 24 2362
2018 First official language - French 22 786
2017 First official language - English 25 3207
2017 First official language - French 22 960

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 43 2361
2018 First official language - French 39 786
2017 First official language - English 40 3207
2017 First official language - French 38 960

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 24 2362
2018 First official language - French 25 786
2017 First official language - English 20 3207
2017 First official language - French 21 960

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 37 2361
2018 First official language - French 40 786
2017 First official language - English 43 3207
2017 First official language - French 40 960

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 First official language - English 7 2361
2018 First official language - French 11 786
2017 First official language - English 7 3207
2017 First official language - French 9 960

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 37 2362
2018 First official language - French 39 786

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 29 2361
2018 First official language - French 33 786
2017 First official language - English 41 3207
2017 First official language - French 43 960

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 First official language - English 4 38 21 12 6 20 2266
2018 First official language - French 5 35 20 14 6 20 762
2017 First official language - English 4 44 19 11 5 16 3137
2017 First official language - French 5 43 20 11 6 15 942

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 29 71 2344
2018 First official language - French 25 75 780

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 34 18 15 10 11 2 10 59 23 3270
2018 First official language - French 30 17 16 13 13 1 11 53 29 1084

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 12 22 18 18 23 2 6 37 44 2351
2018 First official language - French 8 21 20 20 22 2 7 32 46 786
2017 First official language - English 11 21 15 18 26 3 7 35 48 3215
2017 First official language - French 7 21 17 18 24 2 12 32 49 965

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 4 11 14 18 46 2 5 16 70 2348
2018 First official language - French 3 11 16 22 41 1 6 15 67 784
2017 First official language - English 2 8 10 18 53 3 6 12 77 3213
2017 First official language - French 2 8 12 19 50 2 7 11 76 963
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