2018 Public Service Employee Survey Results by Theme for Health Canada by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 39 42 10 6 3 0 0 81 10 1278
2018 3 to 10 years in current department or agency 30 46 11 8 6 0 0 76 13 1476
2018 11 to 20 years in current department or agency 37 40 12 7 4 0 0 77 11 1231
2018 More than 20 years in current department or agency 45 38 9 4 3 0 0 83 7 272
2017 Less than 3 years in current department or agency 37 42 10 6 4 0 0 80 10 1426
2017 3 to 10 years in current department or agency 32 44 10 9 5 0 0 76 14 2358
2017 11 to 20 years in current department or agency 32 44 11 8 5 0 0 76 13 1714
2017 More than 20 years in current department or agency 42 41 9 5 3 0 0 82 9 408
2014 Less than 3 years in current department or agency 32 44 11 7 5 0 0 76 13 963
2014 3 to 10 years in current department or agency 28 44 11 11 6 0 0 72 17 3604
2014 11 to 20 years in current department or agency 31 45 10 9 5 0 0 76 14 1538
2014 More than 20 years in current department or agency 33 46 9 8 4 0 0 79 12 444

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 43 38 10 5 4 0 0 81 9 1283
2018 3 to 10 years in current department or agency 30 37 13 11 9 0 0 67 20 1475
2018 11 to 20 years in current department or agency 31 37 13 11 7 0 0 69 18 1240
2018 More than 20 years in current department or agency 37 32 13 11 7 0 0 69 18 276
2017 Less than 3 years in current department or agency 40 37 11 7 5 0 0 77 12 1423
2017 3 to 10 years in current department or agency 29 37 12 12 10 0 0 66 22 2355
2017 11 to 20 years in current department or agency 27 38 12 13 10 0 0 65 22 1711
2017 More than 20 years in current department or agency 35 36 14 7 8 0 0 71 15 408

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 50 35 11 3 1 0 0 84 5 1277
2018 3 to 10 years in current department or agency 46 38 10 4 2 0 0 84 6 1467
2018 11 to 20 years in current department or agency 52 34 9 3 1 0 0 87 4 1230
2018 More than 20 years in current department or agency 63 28 7 2 0 0 0 91 2 274
2017 Less than 3 years in current department or agency 52 34 10 2 2 0 0 86 5 1423
2017 3 to 10 years in current department or agency 49 36 10 4 2 0 0 85 5 2353
2017 11 to 20 years in current department or agency 53 34 8 3 1 0 0 88 4 1710
2017 More than 20 years in current department or agency 62 31 4 2 0 0 0 93 3 408
2014 Less than 3 years in current department or agency 58 30 8 3 1 0 0 89 3 964
2014 3 to 10 years in current department or agency 57 30 8 3 1 0 0 88 4 3604
2014 11 to 20 years in current department or agency 61 30 6 2 1 0 0 91 3 1537
2014 More than 20 years in current department or agency 66 25 5 2 1 0 0 91 3 442

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 46 38 9 4 3 0 0 84 7 1281
2018 3 to 10 years in current department or agency 35 45 10 6 4 0 0 80 10 1475
2018 11 to 20 years in current department or agency 40 41 12 6 3 0 0 80 8 1239
2018 More than 20 years in current department or agency 44 39 10 5 2 0 0 83 7 276
2017 Less than 3 years in current department or agency 46 36 10 4 4 0 0 82 8 1422
2017 3 to 10 years in current department or agency 38 40 12 6 4 0 0 78 10 2346
2017 11 to 20 years in current department or agency 38 42 11 5 4 0 0 80 9 1710
2017 More than 20 years in current department or agency 48 38 9 4 2 0 0 86 6 406
2014 Less than 3 years in current department or agency 43 36 10 6 4 0 0 80 10 965
2014 3 to 10 years in current department or agency 36 41 12 8 4 0 0 77 12 3605
2014 11 to 20 years in current department or agency 40 41 10 5 4 0 0 81 9 1537
2014 More than 20 years in current department or agency 44 39 10 5 2 0 0 83 7 442

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 54 28 10 4 3 1 0 83 7 1275
2018 3 to 10 years in current department or agency 31 35 19 8 5 1 0 67 13 1474
2018 11 to 20 years in current department or agency 33 35 20 7 5 1 0 68 12 1239
2018 More than 20 years in current department or agency 35 35 18 7 5 0 0 70 12 276
2017 Less than 3 years in current department or agency 49 30 12 6 3 0 0 79 9 1422
2017 3 to 10 years in current department or agency 31 34 18 9 7 1 0 66 16 2356
2017 11 to 20 years in current department or agency 29 35 18 9 8 1 0 65 17 1712
2017 More than 20 years in current department or agency 36 33 17 7 6 0 0 70 13 408
2014 Less than 3 years in current department or agency 35 36 14 7 8 1 0 72 14 965
2014 3 to 10 years in current department or agency 25 37 18 11 8 1 0 63 19 3607
2014 11 to 20 years in current department or agency 25 37 19 11 7 1 0 63 19 1536
2014 More than 20 years in current department or agency 26 36 20 11 6 0 0 62 18 442

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 52 32 9 5 2 1 0 84 7 1265
2018 3 to 10 years in current department or agency 30 38 17 10 4 1 0 69 14 1475
2018 11 to 20 years in current department or agency 32 39 16 9 4 0 0 71 13 1227
2018 More than 20 years in current department or agency 37 36 16 7 4 0 0 73 11 276
2017 Less than 3 years in current department or agency 48 32 12 5 3 0 0 80 8 1424
2017 3 to 10 years in current department or agency 30 38 17 9 6 0 0 68 16 2360
2017 11 to 20 years in current department or agency 29 38 16 10 7 0 0 67 17 1714
2017 More than 20 years in current department or agency 37 36 15 7 5 0 0 73 12 408
2014 Less than 3 years in current department or agency 37 36 12 9 6 1 0 73 15 961
2014 3 to 10 years in current department or agency 25 38 17 12 7 0 0 63 19 3607
2014 11 to 20 years in current department or agency 24 40 17 11 7 0 0 65 18 1538
2014 More than 20 years in current department or agency 26 37 19 13 5 0 0 63 18 444

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 40 24 17 8 6 4 1 67 14 1280
2018 3 to 10 years in current department or agency 29 27 21 11 9 4 0 58 20 1481
2018 11 to 20 years in current department or agency 31 28 20 11 7 3 0 61 19 1240
2018 More than 20 years in current department or agency 39 26 18 9 5 1 1 67 15 277
2017 Less than 3 years in current department or agency 37 24 18 10 6 5 0 64 17 1422
2017 3 to 10 years in current department or agency 27 27 19 13 11 4 0 56 24 2357
2017 11 to 20 years in current department or agency 29 25 18 12 11 5 1 57 24 1709
2017 More than 20 years in current department or agency 40 27 16 8 6 2 1 69 15 408
2014 Less than 3 years in current department or agency 30 25 18 12 10 4 0 57 23 965
2014 3 to 10 years in current department or agency 24 25 20 15 12 4 0 51 29 3607
2014 11 to 20 years in current department or agency 25 28 19 12 10 5 1 57 24 1538
2014 More than 20 years in current department or agency 35 31 18 9 4 2 0 67 14 443
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 56 27 8 3 2 3 0 86 5 1275
2018 3 to 10 years in current department or agency 44 31 12 7 5 1 0 77 11 1464
2018 11 to 20 years in current department or agency 48 28 12 6 5 1 0 77 11 1233
2018 More than 20 years in current department or agency 54 23 13 5 3 1 0 78 8 270
2017 Less than 3 years in current department or agency 54 26 9 5 3 2 1 83 8 1427
2017 3 to 10 years in current department or agency 47 29 10 7 5 1 1 77 13 2357
2017 11 to 20 years in current department or agency 46 28 12 7 5 2 0 75 12 1713
2017 More than 20 years in current department or agency 47 29 13 7 4 1 0 76 11 406
2014 Less than 3 years in current department or agency 53 26 10 4 4 2 1 81 9 965
2014 3 to 10 years in current department or agency 43 30 12 8 5 1 0 74 13 3607
2014 11 to 20 years in current department or agency 42 31 13 6 6 1 1 74 13 1535
2014 More than 20 years in current department or agency 47 31 7 7 6 2 0 80 13 444

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 53 30 7 6 3 1 1 85 8 1268
2018 3 to 10 years in current department or agency 44 32 10 8 4 1 0 77 13 1459
2018 11 to 20 years in current department or agency 45 31 10 8 5 1 0 77 13 1231
2018 More than 20 years in current department or agency 52 25 13 7 3 0 0 77 10 270
2017 Less than 3 years in current department or agency 50 31 7 6 4 1 1 83 10 1424
2017 3 to 10 years in current department or agency 44 32 9 9 5 1 0 76 15 2361
2017 11 to 20 years in current department or agency 44 31 8 9 6 1 1 75 16 1714
2017 More than 20 years in current department or agency 44 33 10 7 5 0 0 78 12 406
2014 Less than 3 years in current department or agency 47 31 9 6 5 1 1 80 11 965
2014 3 to 10 years in current department or agency 41 33 10 10 6 1 0 74 16 3603
2014 11 to 20 years in current department or agency 40 35 9 9 6 0 0 76 15 1537
2014 More than 20 years in current department or agency 43 33 7 8 7 1 0 78 15 444

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 59 25 7 5 3 1 0 85 8 1277
2018 3 to 10 years in current department or agency 48 28 11 8 5 0 0 76 13 1469
2018 11 to 20 years in current department or agency 49 27 11 7 5 0 0 76 12 1235
2018 More than 20 years in current department or agency 53 25 12 5 4 0 0 78 9 272
2017 Less than 3 years in current department or agency 57 24 8 6 4 1 0 82 10 1426
2017 3 to 10 years in current department or agency 52 26 9 7 6 0 0 78 13 2353
2017 11 to 20 years in current department or agency 49 25 12 7 6 1 0 75 13 1711
2017 More than 20 years in current department or agency 52 27 8 7 6 0 0 79 12 405
2014 Less than 3 years in current department or agency 54 26 8 6 5 1 0 81 11 965
2014 3 to 10 years in current department or agency 46 29 11 8 6 0 0 75 14 3601
2014 11 to 20 years in current department or agency 48 28 10 8 6 0 0 76 14 1536
2014 More than 20 years in current department or agency 51 27 10 5 5 0 0 79 10 444

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 47 27 9 5 3 9 1 82 8 1282
2018 3 to 10 years in current department or agency 23 33 19 11 7 8 0 61 19 1482
2018 11 to 20 years in current department or agency 26 30 19 10 7 8 0 62 18 1241
2018 More than 20 years in current department or agency 25 30 23 9 5 8 0 60 15 276
2017 Less than 3 years in current department or agency 41 28 10 6 3 11 1 78 10 1427
2017 3 to 10 years in current department or agency 22 34 16 11 7 9 1 62 21 2360
2017 11 to 20 years in current department or agency 22 32 19 11 9 8 0 58 21 1715
2017 More than 20 years in current department or agency 23 34 17 11 9 6 0 61 21 407
2014 Less than 3 years in current department or agency 32 29 15 7 5 12 0 70 13 963
2014 3 to 10 years in current department or agency 22 34 18 10 7 9 0 62 19 3604
2014 11 to 20 years in current department or agency 21 32 20 12 6 9 0 59 19 1537
2014 More than 20 years in current department or agency 20 32 20 11 5 11 0 59 18 443

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 44 30 10 6 3 5 1 79 10 1278
2018 3 to 10 years in current department or agency 20 34 20 15 9 2 0 55 25 1480
2018 11 to 20 years in current department or agency 22 32 20 15 9 2 0 55 25 1235
2018 More than 20 years in current department or agency 21 34 22 15 6 2 0 56 22 276
2017 Less than 3 years in current department or agency 38 31 14 7 5 5 0 73 12 1425
2017 3 to 10 years in current department or agency 19 33 19 15 10 3 1 54 26 2357
2017 11 to 20 years in current department or agency 18 33 19 15 12 3 0 52 28 1713
2017 More than 20 years in current department or agency 20 36 18 14 10 2 0 56 25 408
2014 Less than 3 years in current department or agency 30 32 16 10 7 5 1 66 17 960
2014 3 to 10 years in current department or agency 18 32 21 15 10 3 0 52 26 3601
2014 11 to 20 years in current department or agency 18 30 23 16 10 3 0 50 26 1537
2014 More than 20 years in current department or agency 16 33 23 15 10 3 1 51 25 443

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 32 29 14 9 4 10 1 69 15 1277
2018 3 to 10 years in current department or agency 12 31 23 18 10 5 0 46 30 1478
2018 11 to 20 years in current department or agency 15 30 21 19 10 5 0 48 30 1235
2018 More than 20 years in current department or agency 14 30 25 16 7 8 1 48 25 275
2017 Less than 3 years in current department or agency 27 31 15 12 5 9 1 64 20 1424
2017 3 to 10 years in current department or agency 13 28 21 19 12 6 0 45 33 2360
2017 11 to 20 years in current department or agency 11 29 24 17 12 6 0 43 31 1711
2017 More than 20 years in current department or agency 16 30 21 17 10 5 0 49 29 407
2014 Less than 3 years in current department or agency 22 28 17 14 8 10 1 55 25 962
2014 3 to 10 years in current department or agency 12 28 22 20 11 6 0 43 33 3605
2014 11 to 20 years in current department or agency 11 29 26 18 11 5 0 42 31 1537
2014 More than 20 years in current department or agency 12 27 22 20 12 7 0 42 34 443

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 30 30 14 14 5 6 1 65 20 1280
2018 3 to 10 years in current department or agency 11 32 19 21 15 3 0 44 37 1482
2018 11 to 20 years in current department or agency 14 33 18 21 12 3 0 48 34 1241
2018 More than 20 years in current department or agency 16 33 21 19 8 3 0 51 27 275
2017 Less than 3 years in current department or agency 26 32 15 13 8 5 0 61 23 1427
2017 3 to 10 years in current department or agency 14 29 19 19 14 4 0 45 35 2357
2017 11 to 20 years in current department or agency 12 32 19 19 15 4 0 45 35 1716
2017 More than 20 years in current department or agency 17 35 16 19 11 2 0 53 30 406
2014 Less than 3 years in current department or agency 22 32 17 13 11 5 0 57 25 961
2014 3 to 10 years in current department or agency 13 30 19 21 14 3 0 44 36 3602
2014 11 to 20 years in current department or agency 12 31 20 21 13 3 0 44 35 1536
2014 More than 20 years in current department or agency 14 32 19 21 9 4 0 48 32 444
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 40 36 14 6 3 0 1 76 9 1281
2018 3 to 10 years in current department or agency 26 35 16 13 10 0 0 61 23 1478
2018 11 to 20 years in current department or agency 27 34 16 14 9 0 0 61 24 1234
2018 More than 20 years in current department or agency 32 32 15 12 9 0 0 64 20 275
2017 Less than 3 years in current department or agency 37 36 13 9 4 1 0 74 13 1426
2017 3 to 10 years in current department or agency 24 36 15 14 11 0 0 60 25 2359
2017 11 to 20 years in current department or agency 24 36 16 12 11 0 0 60 24 1715
2017 More than 20 years in current department or agency 31 36 16 9 8 0 0 66 17 408
2014 Less than 3 years in current department or agency 32 36 14 11 7 1 0 68 18 963
2014 3 to 10 years in current department or agency 21 35 17 17 10 0 0 56 27 3605
2014 11 to 20 years in current department or agency 23 37 17 13 10 0 0 60 23 1538
2014 More than 20 years in current department or agency 27 37 13 11 12 0 0 64 22 444

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 40 37 12 8 3 0 0 77 11 1280
2018 3 to 10 years in current department or agency 31 44 11 10 5 0 0 75 14 1481
2018 11 to 20 years in current department or agency 36 40 12 9 3 0 0 76 12 1233
2018 More than 20 years in current department or agency 43 38 9 7 3 0 0 81 10 275
2017 Less than 3 years in current department or agency 37 40 10 9 4 0 0 77 13 1424
2017 3 to 10 years in current department or agency 31 43 10 11 5 0 0 75 15 2355
2017 11 to 20 years in current department or agency 31 42 12 9 6 0 0 73 15 1715
2017 More than 20 years in current department or agency 42 39 9 7 3 0 0 81 10 407

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 17 19 16 9 5 29 5 54 21 1272
2018 3 to 10 years in current department or agency 11 21 19 16 14 16 3 39 37 1476
2018 11 to 20 years in current department or agency 13 24 19 16 11 15 2 45 32 1232
2018 More than 20 years in current department or agency 19 30 16 13 7 11 4 57 24 274
2017 Less than 3 years in current department or agency 17 17 15 12 7 28 3 50 28 1423
2017 3 to 10 years in current department or agency 11 21 18 17 14 15 3 40 38 2356
2017 11 to 20 years in current department or agency 11 24 18 17 13 14 3 42 36 1717
2017 More than 20 years in current department or agency 13 30 19 15 13 9 1 48 31 407
2014 Less than 3 years in current department or agency 15 19 16 14 12 23 3 44 34 963
2014 3 to 10 years in current department or agency 10 21 19 19 16 13 3 37 41 3603
2014 11 to 20 years in current department or agency 12 25 19 18 13 10 2 42 35 1537
2014 More than 20 years in current department or agency 17 28 15 14 12 11 2 52 30 443

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 47 33 9 5 3 1 2 82 8 1278
2018 3 to 10 years in current department or agency 39 35 12 9 5 0 1 74 14 1466
2018 11 to 20 years in current department or agency 41 35 11 8 4 1 0 76 13 1234
2018 More than 20 years in current department or agency 48 30 9 9 4 0 0 78 14 271
2017 Less than 3 years in current department or agency 48 28 10 7 5 1 1 78 11 1426
2017 3 to 10 years in current department or agency 42 33 11 8 6 0 0 76 13 2361
2017 11 to 20 years in current department or agency 41 33 11 7 7 1 0 75 14 1713
2017 More than 20 years in current department or agency 46 31 11 7 6 0 0 77 12 407
2014 Less than 3 years in current department or agency 46 31 9 7 5 1 1 79 12 965
2014 3 to 10 years in current department or agency 38 34 12 9 6 1 0 73 15 3607
2014 11 to 20 years in current department or agency 40 36 10 8 5 1 1 77 14 1536
2014 More than 20 years in current department or agency 44 32 9 10 4 0 0 76 15 444

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 33 27 18 7 5 5 6 67 13 158
2018 3 to 10 years in current department or agency 26 31 18 8 5 3 8 65 15 327
2018 11 to 20 years in current department or agency 26 30 18 9 5 4 9 64 16 402
2018 More than 20 years in current department or agency 36 30 14 8 3 1 8 72 12 113
2017 Less than 3 years in current department or agency 26 34 12 13 3 6 6 68 18 199
2017 3 to 10 years in current department or agency 26 36 11 15 4 3 5 68 20 496
2017 11 to 20 years in current department or agency 28 36 13 8 6 2 6 70 16 532
2017 More than 20 years in current department or agency 32 33 15 8 6 1 4 69 15 165
2014 Less than 3 years in current department or agency 32 36 10 5 8 5 5 75 14 164
2014 3 to 10 years in current department or agency 23 35 15 12 8 3 5 63 21 721
2014 11 to 20 years in current department or agency 26 37 12 11 6 3 5 69 18 520
2014 More than 20 years in current department or agency 29 37 13 7 5 3 5 72 13 175

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 31 42 10 12 4 0 1 74 16 1278
2018 3 to 10 years in current department or agency 23 46 12 13 5 0 0 70 18 1480
2018 11 to 20 years in current department or agency 25 46 13 11 4 0 1 72 15 1235
2018 More than 20 years in current department or agency 38 41 9 8 2 0 1 80 11 275
2017 Less than 3 years in current department or agency 31 37 10 14 6 0 0 69 21 1423
2017 3 to 10 years in current department or agency 25 40 13 15 7 0 0 65 22 2360
2017 11 to 20 years in current department or agency 26 41 13 13 7 0 0 67 20 1714
2017 More than 20 years in current department or agency 34 38 9 10 8 0 1 73 18 408
2014 Less than 3 years in current department or agency 25 38 14 16 7 0 0 63 23 965
2014 3 to 10 years in current department or agency 21 39 14 17 9 0 0 60 26 3605
2014 11 to 20 years in current department or agency 24 38 12 17 7 0 0 63 25 1536
2014 More than 20 years in current department or agency 28 40 13 12 7 0 0 68 19 443

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 37 41 12 7 3 0 0 78 9 1280
2018 3 to 10 years in current department or agency 37 43 9 7 3 0 0 80 10 1475
2018 11 to 20 years in current department or agency 44 40 9 6 2 0 0 84 8 1232
2018 More than 20 years in current department or agency 51 36 9 2 2 0 0 87 4 274
2017 Less than 3 years in current department or agency 41 38 9 8 4 0 0 79 12 1425
2017 3 to 10 years in current department or agency 41 38 10 7 4 0 0 79 11 2361
2017 11 to 20 years in current department or agency 43 38 10 6 3 0 0 81 9 1710
2017 More than 20 years in current department or agency 54 32 6 6 2 0 0 86 7 408
2014 Less than 3 years in current department or agency 39 36 11 9 5 0 0 75 14 963
2014 3 to 10 years in current department or agency 37 38 11 9 5 0 0 75 14 3608
2014 11 to 20 years in current department or agency 44 38 9 6 3 0 0 82 10 1537
2014 More than 20 years in current department or agency 52 35 6 5 2 0 0 87 7 444

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 42 42 8 6 2 0 0 84 8 1273
2018 3 to 10 years in current department or agency 42 41 7 6 3 0 0 84 9 1464
2018 11 to 20 years in current department or agency 51 36 7 4 2 0 0 87 6 1230
2018 More than 20 years in current department or agency 60 30 5 4 1 0 0 90 4 272
2017 Less than 3 years in current department or agency 47 34 8 7 3 0 0 81 10 1424
2017 3 to 10 years in current department or agency 46 37 7 6 3 0 0 83 10 2360
2017 11 to 20 years in current department or agency 50 36 6 5 3 0 0 86 8 1705
2017 More than 20 years in current department or agency 57 29 5 7 1 0 0 86 8 407
2014 Less than 3 years in current department or agency 40 39 8 8 4 0 0 79 12 964
2014 3 to 10 years in current department or agency 42 37 8 8 4 0 0 79 12 3604
2014 11 to 20 years in current department or agency 50 36 6 5 4 0 0 85 9 1537
2014 More than 20 years in current department or agency 57 31 5 5 2 0 0 88 7 444

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 33 34 14 8 4 6 1 72 13 1280
2018 3 to 10 years in current department or agency 17 31 17 19 14 2 0 48 34 1474
2018 11 to 20 years in current department or agency 16 31 22 17 13 1 0 48 30 1231
2018 More than 20 years in current department or agency 20 40 19 10 8 2 0 61 19 275
2017 Less than 3 years in current department or agency 34 31 13 9 6 6 1 69 16 1424
2017 3 to 10 years in current department or agency 19 32 16 18 13 2 0 52 32 2354
2017 11 to 20 years in current department or agency 18 33 17 18 13 1 0 52 31 1710
2017 More than 20 years in current department or agency 23 36 15 15 10 1 0 60 25 408
2014 Less than 3 years in current department or agency 24 28 18 12 9 6 2 57 23 964
2014 3 to 10 years in current department or agency 15 28 18 21 17 2 0 44 38 3607
2014 11 to 20 years in current department or agency 15 32 18 19 14 1 0 48 33 1535
2014 More than 20 years in current department or agency 20 33 19 17 10 1 0 53 27 444

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 25 33 15 9 8 6 3 64 19 1272
2018 3 to 10 years in current department or agency 15 27 15 19 22 2 1 43 42 1476
2018 11 to 20 years in current department or agency 15 27 17 18 20 1 1 43 39 1235
2018 More than 20 years in current department or agency 13 28 16 17 20 1 5 44 40 276
2017 Less than 3 years in current department or agency 28 27 15 11 10 7 3 60 23 1422
2017 3 to 10 years in current department or agency 17 24 14 20 24 2 1 41 45 2358
2017 11 to 20 years in current department or agency 14 24 16 18 23 2 2 40 44 1707
2017 More than 20 years in current department or agency 16 26 16 16 23 1 3 43 40 407
2014 Less than 3 years in current department or agency 19 23 14 15 17 7 5 47 36 963
2014 3 to 10 years in current department or agency 12 22 14 22 27 2 2 35 51 3606
2014 11 to 20 years in current department or agency 12 23 16 19 26 1 2 36 47 1537
2014 More than 20 years in current department or agency 12 22 20 17 22 2 5 37 42 443

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 37 39 12 7 4 1 0 77 11 1282
2018 3 to 10 years in current department or agency 26 41 14 12 7 0 0 68 18 1473
2018 11 to 20 years in current department or agency 30 40 14 11 5 0 0 70 16 1232
2018 More than 20 years in current department or agency 35 41 11 9 4 0 0 76 13 274
2017 Less than 3 years in current department or agency 37 40 11 6 5 1 0 77 11 1421
2017 3 to 10 years in current department or agency 29 41 11 12 7 0 0 70 19 2350
2017 11 to 20 years in current department or agency 30 40 11 11 8 0 0 70 19 1711
2017 More than 20 years in current department or agency 34 41 15 7 3 0 0 75 10 407
2014 Less than 3 years in current department or agency 27 41 13 10 8 0 1 68 18 965
2014 3 to 10 years in current department or agency 21 43 13 15 9 0 0 64 23 3607
2014 11 to 20 years in current department or agency 23 44 12 13 8 0 0 66 22 1538
2014 More than 20 years in current department or agency 23 46 10 13 7 0 0 70 20 444

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 41 35 13 6 4 1 0 77 10 1276
2018 3 to 10 years in current department or agency 32 34 15 12 7 0 0 66 19 1462
2018 11 to 20 years in current department or agency 34 32 17 12 5 0 0 66 17 1227
2018 More than 20 years in current department or agency 39 34 15 7 5 0 0 73 12 276
2017 Less than 3 years in current department or agency 42 33 12 9 4 0 0 75 13 1423
2017 3 to 10 years in current department or agency 33 35 14 11 7 0 0 68 18 2357
2017 11 to 20 years in current department or agency 33 35 14 10 7 0 0 68 18 1711
2017 More than 20 years in current department or agency 35 35 17 8 5 0 1 70 13 408
2014 Less than 3 years in current department or agency 34 34 14 9 7 1 1 69 16 965
2014 3 to 10 years in current department or agency 28 36 16 12 8 0 0 64 20 3608
2014 11 to 20 years in current department or agency 28 39 14 11 7 0 0 68 18 1536
2014 More than 20 years in current department or agency 30 35 13 14 7 0 0 66 21 444

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 40 37 12 6 4 1 1 78 10 1286
2018 3 to 10 years in current department or agency 28 38 15 13 6 0 0 66 19 1472
2018 11 to 20 years in current department or agency 33 35 17 10 5 0 0 68 15 1231
2018 More than 20 years in current department or agency 38 32 14 12 3 0 0 70 16 274
2017 Less than 3 years in current department or agency 44 34 11 8 3 0 1 78 11 1423
2017 3 to 10 years in current department or agency 30 37 14 11 6 0 0 68 18 2351
2017 11 to 20 years in current department or agency 30 38 14 11 7 1 0 68 18 1708
2017 More than 20 years in current department or agency 39 34 13 10 3 0 1 73 13 407
2014 Less than 3 years in current department or agency 34 38 12 9 6 1 0 73 15 965
2014 3 to 10 years in current department or agency 26 40 15 12 7 0 0 66 19 3602
2014 11 to 20 years in current department or agency 27 38 16 12 7 0 0 65 19 1538
2014 More than 20 years in current department or agency 30 37 15 11 7 0 0 67 18 443

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 29 40 18 5 3 4 1 72 9 1275
2018 3 to 10 years in current department or agency 18 36 24 11 7 4 0 56 19 1479
2018 11 to 20 years in current department or agency 18 36 24 12 6 3 0 56 19 1238
2018 More than 20 years in current department or agency 21 36 25 7 5 5 1 60 13 275
2017 Less than 3 years in current department or agency 29 36 17 9 4 5 1 69 13 1422
2017 3 to 10 years in current department or agency 18 35 21 13 8 4 1 56 22 2355
2017 11 to 20 years in current department or agency 17 35 22 13 8 5 0 55 22 1715
2017 More than 20 years in current department or agency 17 39 21 11 5 6 0 60 18 406

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 53 30 9 4 2 1 1 84 7 1280
2018 3 to 10 years in current department or agency 42 34 9 10 5 0 0 77 15 1479
2018 11 to 20 years in current department or agency 46 33 9 8 4 0 0 79 12 1232
2018 More than 20 years in current department or agency 53 28 9 7 3 0 0 81 10 273
2017 Less than 3 years in current department or agency 51 30 8 5 5 1 0 82 10 1424
2017 3 to 10 years in current department or agency 43 32 9 9 7 0 0 75 16 2359
2017 11 to 20 years in current department or agency 41 33 9 10 7 0 0 74 17 1710
2017 More than 20 years in current department or agency 48 31 11 6 4 0 0 79 10 407
2014 Less than 3 years in current department or agency 43 33 10 8 6 0 0 77 14 965
2014 3 to 10 years in current department or agency 37 36 11 9 7 0 0 73 16 3606
2014 11 to 20 years in current department or agency 38 34 11 10 6 1 0 73 17 1533
2014 More than 20 years in current department or agency 40 33 12 9 5 1 0 74 14 444

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 49 30 11 5 4 0 1 80 9 1285
2018 3 to 10 years in current department or agency 32 34 19 8 6 0 0 66 15 1483
2018 11 to 20 years in current department or agency 31 34 20 10 5 0 1 65 15 1241
2018 More than 20 years in current department or agency 34 35 17 8 5 0 1 70 13 276
2017 Less than 3 years in current department or agency 42 35 12 6 4 0 1 77 10 1427
2017 3 to 10 years in current department or agency 32 38 16 8 5 0 0 71 13 2359
2017 11 to 20 years in current department or agency 32 36 18 9 5 0 1 68 14 1712
2017 More than 20 years in current department or agency 34 37 16 7 5 0 2 72 12 408
2014 Less than 3 years in current department or agency 37 35 16 6 4 1 1 73 10 965
2014 3 to 10 years in current department or agency 33 37 18 7 4 0 1 71 12 3605
2014 11 to 20 years in current department or agency 30 37 19 7 5 0 0 68 13 1538
2014 More than 20 years in current department or agency 28 33 21 10 7 0 1 62 17 442

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Less than 3 years in current department or agency 32 29 39 1286
2018 3 to 10 years in current department or agency 30 32 38 1481
2018 11 to 20 years in current department or agency 25 40 35 1239
2018 More than 20 years in current department or agency 33 37 29 276
2017 Less than 3 years in current department or agency 34 33 33 1423
2017 3 to 10 years in current department or agency 31 33 36 2357
2017 11 to 20 years in current department or agency 27 38 35 1714
2017 More than 20 years in current department or agency 31 40 29 406
2014 Less than 3 years in current department or agency 33 32 35 965
2014 3 to 10 years in current department or agency 32 31 37 3609
2014 11 to 20 years in current department or agency 23 41 36 1537
2014 More than 20 years in current department or agency 28 43 29 444

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Less than 3 years in current department or agency 2 28 29 4 33 4 396
2018 3 to 10 years in current department or agency 7 41 41 4 2 5 443
2018 11 to 20 years in current department or agency 16 35 37 4 0 8 309
2018 More than 20 years in current department or agency 76 12 9 0 2 0 91
2017 Less than 3 years in current department or agency 1 32 33 5 21 8 499
2017 3 to 10 years in current department or agency 6 35 40 8 2 9 738
2017 11 to 20 years in current department or agency 17 33 36 8 1 6 463
2017 More than 20 years in current department or agency 69 8 14 3 2 3 124
2014 Less than 3 years in current department or agency 4 22 38 12 9999 24 312
2014 3 to 10 years in current department or agency 5 34 42 10 9999 9 1154
2014 11 to 20 years in current department or agency 15 31 40 8 9999 7 362
2014 More than 20 years in current department or agency 71 14 6 4 9999 5 123
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 54 33 6 4 2 1 0 88 6 1283
2018 3 to 10 years in current department or agency 44 40 8 5 2 0 0 84 7 1480
2018 11 to 20 years in current department or agency 46 42 7 3 2 0 0 88 5 1238
2018 More than 20 years in current department or agency 51 38 9 1 1 0 0 90 2 276
2017 Less than 3 years in current department or agency 47 37 7 5 2 1 0 85 7 1419
2017 3 to 10 years in current department or agency 39 42 9 6 3 0 0 81 9 2360
2017 11 to 20 years in current department or agency 41 40 9 5 4 1 0 82 9 1713
2017 More than 20 years in current department or agency 51 35 8 3 2 0 0 87 5 407
2014 Less than 3 years in current department or agency 43 39 9 5 2 0 0 83 8 963
2014 3 to 10 years in current department or agency 36 42 12 6 3 1 0 78 10 3604
2014 11 to 20 years in current department or agency 39 42 11 4 3 0 0 81 8 1536
2014 More than 20 years in current department or agency 44 40 10 4 2 1 0 85 5 444

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 35 42 12 7 3 1 0 79 10 1275
2018 3 to 10 years in current department or agency 21 42 21 11 4 1 0 64 15 1478
2018 11 to 20 years in current department or agency 23 43 21 9 3 1 0 67 13 1233
2018 More than 20 years in current department or agency 28 44 18 7 1 2 0 74 8 274
2017 Less than 3 years in current department or agency 35 40 14 7 3 2 0 76 9 1426
2017 3 to 10 years in current department or agency 22 42 17 11 6 2 0 66 17 2353
2017 11 to 20 years in current department or agency 24 42 19 9 5 1 0 66 15 1712
2017 More than 20 years in current department or agency 28 41 16 10 3 2 0 71 13 408
2014 Less than 3 years in current department or agency 28 41 15 7 4 4 0 72 12 964
2014 3 to 10 years in current department or agency 22 41 20 10 5 2 0 65 15 3607
2014 11 to 20 years in current department or agency 22 42 19 10 4 2 0 66 14 1537
2014 More than 20 years in current department or agency 21 45 17 9 5 3 0 68 15 443

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 6 17 33 22 15 3 4 40 25 1277
2018 3 to 10 years in current department or agency 11 27 36 19 6 0 1 25 39 1484
2018 11 to 20 years in current department or agency 11 26 39 17 5 0 1 23 38 1236
2018 More than 20 years in current department or agency 6 25 41 19 6 1 2 25 32 277
2017 Less than 3 years in current department or agency 7 20 32 24 12 1 4 38 28 1423
2017 3 to 10 years in current department or agency 12 24 38 16 7 1 3 24 37 2344
2017 11 to 20 years in current department or agency 12 27 38 14 6 1 2 20 40 1708
2017 More than 20 years in current department or agency 10 25 39 16 7 0 2 24 37 407
2014 Less than 3 years in current department or agency 8 23 36 19 10 1 3 30 33 963
2014 3 to 10 years in current department or agency 11 27 38 17 5 1 2 22 39 3594
2014 11 to 20 years in current department or agency 13 30 38 13 4 1 2 17 43 1530
2014 More than 20 years in current department or agency 11 32 40 10 5 1 1 15 44 443

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 5 11 21 27 26 5 5 59 18 1269
2018 3 to 10 years in current department or agency 11 17 33 26 10 2 1 38 29 1477
2018 11 to 20 years in current department or agency 9 19 33 26 11 1 2 37 29 1230
2018 More than 20 years in current department or agency 8 17 32 25 12 3 2 39 27 274
2017 Less than 3 years in current department or agency 7 13 24 27 20 3 5 51 22 1418
2017 3 to 10 years in current department or agency 12 19 31 22 11 2 4 35 32 2345
2017 11 to 20 years in current department or agency 12 20 31 21 10 3 3 33 34 1701
2017 More than 20 years in current department or agency 10 18 32 20 15 2 3 37 29 406
2014 Less than 3 years in current department or agency 10 19 26 22 15 5 3 40 32 961
2014 3 to 10 years in current department or agency 13 22 30 21 9 2 2 32 36 3589
2014 11 to 20 years in current department or agency 14 22 34 19 8 3 2 28 37 1532
2014 More than 20 years in current department or agency 14 24 33 17 8 2 2 27 39 440

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 12 20 26 19 14 3 5 36 36 1278
2018 3 to 10 years in current department or agency 21 27 30 14 5 1 1 20 49 1474
2018 11 to 20 years in current department or agency 22 27 30 13 5 1 2 19 51 1228
2018 More than 20 years in current department or agency 23 26 31 11 5 2 2 17 50 276
2017 Less than 3 years in current department or agency 14 20 27 19 11 3 5 33 38 1420
2017 3 to 10 years in current department or agency 22 26 29 12 6 2 3 19 51 2346
2017 11 to 20 years in current department or agency 24 28 28 11 6 1 2 17 54 1706
2017 More than 20 years in current department or agency 26 25 27 11 9 0 2 21 52 407
2014 Less than 3 years in current department or agency 21 24 26 14 8 4 4 24 48 962
2014 3 to 10 years in current department or agency 26 28 26 12 4 1 2 17 56 3588
2014 11 to 20 years in current department or agency 29 31 24 9 4 1 2 13 63 1533
2014 More than 20 years in current department or agency 34 27 24 8 4 1 3 12 64 441

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 6 12 23 28 25 2 4 57 19 1270
2018 3 to 10 years in current department or agency 11 20 34 24 8 0 1 33 32 1471
2018 11 to 20 years in current department or agency 12 21 39 20 6 0 1 27 33 1228
2018 More than 20 years in current department or agency 11 18 39 22 7 1 1 30 30 272
2017 Less than 3 years in current department or agency 7 12 24 31 19 2 4 53 21 1415
2017 3 to 10 years in current department or agency 11 17 34 24 10 1 4 35 29 2334
2017 11 to 20 years in current department or agency 13 21 37 19 7 1 2 27 35 1697
2017 More than 20 years in current department or agency 12 20 33 22 9 2 2 32 33 406
2014 Less than 3 years in current department or agency 7 14 30 29 15 2 3 46 23 961
2014 3 to 10 years in current department or agency 10 20 35 25 9 1 2 34 30 3586
2014 11 to 20 years in current department or agency 11 24 38 19 5 1 2 24 36 1531
2014 More than 20 years in current department or agency 16 23 36 17 6 0 2 24 39 443

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 8 15 23 24 20 5 6 49 25 1276
2018 3 to 10 years in current department or agency 18 25 30 18 7 1 1 25 44 1477
2018 11 to 20 years in current department or agency 19 28 31 15 4 1 2 20 48 1232
2018 More than 20 years in current department or agency 13 26 35 15 8 2 1 24 40 276
2017 Less than 3 years in current department or agency 12 15 24 23 18 4 5 45 29 1419
2017 3 to 10 years in current department or agency 20 24 27 16 7 2 4 25 47 2346
2017 11 to 20 years in current department or agency 21 28 28 14 5 1 3 19 52 1709
2017 More than 20 years in current department or agency 21 22 34 13 8 0 2 22 44 406
2014 Less than 3 years in current department or agency 17 19 26 17 14 3 4 33 39 960
2014 3 to 10 years in current department or agency 22 27 27 15 6 1 2 21 51 3596
2014 11 to 20 years in current department or agency 25 28 29 10 4 1 3 15 55 1536
2014 More than 20 years in current department or agency 28 27 29 10 5 1 1 15 56 440

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 7 11 21 23 23 8 6 54 21 1273
2018 3 to 10 years in current department or agency 13 21 30 23 10 2 2 34 35 1472
2018 11 to 20 years in current department or agency 12 22 29 24 9 1 3 35 35 1231
2018 More than 20 years in current department or agency 11 18 26 28 12 1 4 42 30 276
2017 Less than 3 years in current department or agency 11 14 25 22 16 6 7 43 28 1421
2017 3 to 10 years in current department or agency 14 20 30 20 10 2 4 33 36 2343
2017 11 to 20 years in current department or agency 13 19 31 21 11 1 4 34 34 1709
2017 More than 20 years in current department or agency 10 19 30 23 12 2 4 37 31 407
2014 Less than 3 years in current department or agency 12 18 22 22 15 6 5 42 34 964
2014 3 to 10 years in current department or agency 12 17 28 26 12 1 4 40 31 3586
2014 11 to 20 years in current department or agency 11 18 30 24 11 2 4 37 31 1534
2014 More than 20 years in current department or agency 13 18 28 24 11 1 5 38 33 443

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 10 16 27 20 16 5 5 41 29 1281
2018 3 to 10 years in current department or agency 17 26 32 16 6 2 2 23 44 1481
2018 11 to 20 years in current department or agency 18 25 36 12 6 2 2 18 44 1229
2018 More than 20 years in current department or agency 17 27 38 10 5 2 2 15 46 277
2017 Less than 3 years in current department or agency 12 17 32 18 12 4 5 34 31 1420
2017 3 to 10 years in current department or agency 17 23 33 14 6 2 4 21 43 2347
2017 11 to 20 years in current department or agency 19 25 34 12 5 2 3 18 46 1710
2017 More than 20 years in current department or agency 22 28 29 9 8 1 3 17 52 406
2014 Less than 3 years in current department or agency 17 22 28 15 9 4 5 27 43 962
2014 3 to 10 years in current department or agency 21 25 30 14 6 1 3 20 48 3595
2014 11 to 20 years in current department or agency 22 29 30 10 5 2 3 16 53 1532
2014 More than 20 years in current department or agency 28 25 28 9 4 2 3 14 56 441

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 56 27 6 6 4 1 0 84 10 1278
2018 3 to 10 years in current department or agency 37 32 9 12 8 1 0 70 20 1474
2018 11 to 20 years in current department or agency 42 30 10 9 8 0 0 73 17 1232
2018 More than 20 years in current department or agency 48 31 5 9 4 2 0 80 14 276
2017 Less than 3 years in current department or agency 54 25 8 7 5 1 0 80 12 1426
2017 3 to 10 years in current department or agency 39 30 10 11 9 1 0 71 20 2360
2017 11 to 20 years in current department or agency 40 31 9 10 9 1 0 71 19 1712
2017 More than 20 years in current department or agency 47 26 8 10 8 0 0 74 18 406
2014 Less than 3 years in current department or agency 47 26 9 9 7 1 0 75 16 965
2014 3 to 10 years in current department or agency 40 30 10 12 8 1 0 70 20 3605
2014 11 to 20 years in current department or agency 41 31 8 10 8 1 0 73 19 1535
2014 More than 20 years in current department or agency 49 29 7 8 6 1 0 79 14 444

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 65 25 5 3 2 0 0 90 6 1276
2018 3 to 10 years in current department or agency 44 36 9 7 3 0 0 80 11 1475
2018 11 to 20 years in current department or agency 46 35 8 7 3 0 0 81 11 1235
2018 More than 20 years in current department or agency 56 32 5 5 2 0 0 88 7 275
2017 Less than 3 years in current department or agency 56 30 5 7 3 0 0 86 10 1424
2017 3 to 10 years in current department or agency 41 38 9 9 4 0 0 79 13 2355
2017 11 to 20 years in current department or agency 42 37 8 7 5 0 0 80 12 1713
2017 More than 20 years in current department or agency 41 40 8 6 4 0 0 81 10 408
2014 Less than 3 years in current department or agency 50 32 7 7 3 0 0 82 11 963
2014 3 to 10 years in current department or agency 40 39 9 8 4 0 0 79 12 3604
2014 11 to 20 years in current department or agency 41 40 8 8 3 0 0 81 11 1537
2014 More than 20 years in current department or agency 44 40 5 8 3 0 0 84 10 444

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 52 34 8 3 1 1 0 87 5 1277
2018 3 to 10 years in current department or agency 40 38 11 6 4 1 0 79 10 1477
2018 11 to 20 years in current department or agency 40 39 11 5 3 1 0 81 8 1235
2018 More than 20 years in current department or agency 44 38 9 4 3 2 0 84 7 277

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 52 32 9 2 1 4 0 88 3 1276
2018 3 to 10 years in current department or agency 40 36 14 3 3 3 0 79 7 1479
2018 11 to 20 years in current department or agency 40 38 13 4 2 3 0 80 7 1238
2018 More than 20 years in current department or agency 54 30 10 2 1 3 0 86 3 271
2017 Less than 3 years in current department or agency 49 30 12 3 2 4 1 83 5 1422
2017 3 to 10 years in current department or agency 38 36 15 3 3 5 0 78 6 2355
2017 11 to 20 years in current department or agency 37 37 15 4 3 4 1 78 7 1712
2017 More than 20 years in current department or agency 46 38 9 2 3 2 0 85 5 408
2014 Less than 3 years in current department or agency 50 31 9 3 2 5 0 85 5 964
2014 3 to 10 years in current department or agency 44 34 12 3 2 4 0 82 6 3606
2014 11 to 20 years in current department or agency 41 39 12 2 2 3 0 83 5 1536
2014 More than 20 years in current department or agency 43 39 10 3 1 3 0 85 4 442

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 56 31 7 3 1 2 0 89 4 1276
2018 3 to 10 years in current department or agency 37 41 12 6 3 1 0 79 9 1474
2018 11 to 20 years in current department or agency 39 40 11 6 3 1 0 80 9 1242
2018 More than 20 years in current department or agency 47 36 10 4 1 2 0 84 6 277
2017 Less than 3 years in current department or agency 51 35 8 3 2 2 0 87 5 1424
2017 3 to 10 years in current department or agency 37 40 11 7 3 2 0 78 10 2359
2017 11 to 20 years in current department or agency 33 42 12 6 4 2 0 78 10 1712
2017 More than 20 years in current department or agency 42 42 9 3 2 1 0 85 6 408
2014 Less than 3 years in current department or agency 49 34 8 4 3 2 0 85 7 963
2014 3 to 10 years in current department or agency 39 38 12 5 3 2 0 79 8 3608
2014 11 to 20 years in current department or agency 38 39 13 5 3 2 0 79 8 1536
2014 More than 20 years in current department or agency 38 40 13 5 2 2 0 80 7 444

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 66 27 4 1 1 1 0 94 2 1267
2018 3 to 10 years in current department or agency 41 40 11 5 3 0 0 81 8 1466
2018 11 to 20 years in current department or agency 43 37 11 5 4 0 0 81 8 1238
2018 More than 20 years in current department or agency 49 33 11 3 3 0 0 83 6 276
2017 Less than 3 years in current department or agency 60 29 6 3 2 0 0 89 4 1422
2017 3 to 10 years in current department or agency 41 40 10 5 4 0 0 81 9 2360
2017 11 to 20 years in current department or agency 40 39 9 6 5 1 0 79 11 1712
2017 More than 20 years in current department or agency 43 39 7 7 3 0 0 82 10 407
2014 Less than 3 years in current department or agency 57 32 5 4 2 0 0 89 6 965
2014 3 to 10 years in current department or agency 44 38 9 5 3 0 0 82 9 3606
2014 11 to 20 years in current department or agency 42 38 10 5 4 0 0 81 9 1536
2014 More than 20 years in current department or agency 39 40 12 6 2 1 0 80 9 443

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 29 29 14 5 4 11 8 72 10 1276
2018 3 to 10 years in current department or agency 20 31 19 11 8 6 4 57 22 1479
2018 11 to 20 years in current department or agency 25 31 17 11 8 5 4 62 20 1236
2018 More than 20 years in current department or agency 30 30 19 7 6 5 3 66 14 277
2017 Less than 3 years in current department or agency 33 26 11 9 6 8 7 69 18 1427
2017 3 to 10 years in current department or agency 24 32 15 11 10 5 3 60 23 2358
2017 11 to 20 years in current department or agency 23 33 17 11 9 4 3 60 22 1712
2017 More than 20 years in current department or agency 29 32 14 12 9 2 1 63 22 405
2014 Less than 3 years in current department or agency 34 27 12 7 8 7 5 69 17 964
2014 3 to 10 years in current department or agency 26 31 14 12 9 4 3 62 23 3604
2014 11 to 20 years in current department or agency 30 32 14 10 9 3 3 65 20 1537
2014 More than 20 years in current department or agency 31 37 12 9 7 2 2 71 16 444

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 33 35 11 8 4 6 3 75 14 1277
2018 3 to 10 years in current department or agency 26 41 14 10 5 2 1 70 15 1480
2018 11 to 20 years in current department or agency 32 39 14 8 4 2 1 73 13 1235
2018 More than 20 years in current department or agency 34 36 14 7 2 4 2 74 10 275
2017 Less than 3 years in current department or agency 38 32 12 9 4 5 1 74 14 1420
2017 3 to 10 years in current department or agency 33 37 12 8 5 3 1 74 14 2357
2017 11 to 20 years in current department or agency 33 39 11 8 6 2 1 75 14 1714
2017 More than 20 years in current department or agency 37 42 10 5 4 3 0 81 9 407
2014 Less than 3 years in current department or agency 38 36 10 7 4 4 1 77 12 964
2014 3 to 10 years in current department or agency 31 38 12 9 5 4 1 73 15 3607
2014 11 to 20 years in current department or agency 33 39 11 7 4 3 1 76 12 1538
2014 More than 20 years in current department or agency 37 41 10 7 2 4 0 81 9 443

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 40 36 14 3 3 3 1 79 7 1275
2018 3 to 10 years in current department or agency 24 41 21 7 5 1 0 67 12 1475
2018 11 to 20 years in current department or agency 29 40 19 7 4 0 0 70 11 1233
2018 More than 20 years in current department or agency 35 39 16 5 2 2 0 76 8 271

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 24 23 16 7 7 16 6 61 19 1276
2018 3 to 10 years in current department or agency 13 21 21 18 16 9 2 38 38 1478
2018 11 to 20 years in current department or agency 13 23 22 16 15 8 2 41 35 1232
2018 More than 20 years in current department or agency 16 24 18 17 12 9 3 46 33 275
2017 Less than 3 years in current department or agency 22 21 17 11 10 15 4 53 26 1425
2017 3 to 10 years in current department or agency 15 22 18 16 18 10 2 42 38 2353
2017 11 to 20 years in current department or agency 14 21 17 16 19 10 3 40 40 1712
2017 More than 20 years in current department or agency 16 24 18 17 16 7 2 44 36 407
2014 Less than 3 years in current department or agency 16 19 20 12 13 15 4 43 32 964
2014 3 to 10 years in current department or agency 12 19 19 17 20 10 2 36 43 3606
2014 11 to 20 years in current department or agency 14 20 17 19 19 9 2 38 43 1537
2014 More than 20 years in current department or agency 18 23 17 16 15 10 1 46 35 443

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 8 92 1284
2018 3 to 10 years in current department or agency 14 86 1482
2018 11 to 20 years in current department or agency 14 86 1241
2018 More than 20 years in current department or agency 12 88 277

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 47 115
2018 3 to 10 years in current department or agency 47 208
2018 11 to 20 years in current department or agency 43 174
2018 More than 20 years in current department or agency 27 33

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 60 115
2018 3 to 10 years in current department or agency 66 208
2018 11 to 20 years in current department or agency 75 173
2018 More than 20 years in current department or agency 70 33

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 6 208
2018 11 to 20 years in current department or agency 6 173

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 8 115
2018 3 to 10 years in current department or agency 5 208

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 7 208
2018 11 to 20 years in current department or agency 3 173

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 6 115
2018 3 to 10 years in current department or agency 3 208
2018 11 to 20 years in current department or agency 4 173
2018 More than 20 years in current department or agency 0 33

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 33 115
2018 3 to 10 years in current department or agency 39 207
2018 11 to 20 years in current department or agency 32 176
2018 More than 20 years in current department or agency 25 33

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 47 115
2018 3 to 10 years in current department or agency 47 207
2018 11 to 20 years in current department or agency 38 176
2018 More than 20 years in current department or agency 37 33

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 41 115
2018 3 to 10 years in current department or agency 54 207
2018 11 to 20 years in current department or agency 53 176
2018 More than 20 years in current department or agency 48 33

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 51 115
2018 3 to 10 years in current department or agency 47 207
2018 11 to 20 years in current department or agency 44 177
2018 More than 20 years in current department or agency 32 33

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 39 115
2018 3 to 10 years in current department or agency 29 207
2018 11 to 20 years in current department or agency 35 176
2018 More than 20 years in current department or agency 43 33

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 59 115
2018 3 to 10 years in current department or agency 53 207
2018 11 to 20 years in current department or agency 55 178
2018 More than 20 years in current department or agency 44 33

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 32 115
2018 3 to 10 years in current department or agency 39 207
2018 11 to 20 years in current department or agency 38 176
2018 More than 20 years in current department or agency 36 33

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 115
2018 More than 20 years in current department or agency 0 33

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 8 207
2018 11 to 20 years in current department or agency 5 177

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 12 115
2018 3 to 10 years in current department or agency 13 207
2018 11 to 20 years in current department or agency 12 176
2018 More than 20 years in current department or agency 16 33

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 49 115
2018 3 to 10 years in current department or agency 50 207
2018 11 to 20 years in current department or agency 50 177
2018 More than 20 years in current department or agency 57 33

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 21 115
2018 3 to 10 years in current department or agency 32 207
2018 11 to 20 years in current department or agency 18 176
2018 More than 20 years in current department or agency 23 33

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 24 115
2018 3 to 10 years in current department or agency 13 207
2018 11 to 20 years in current department or agency 11 176
2018 More than 20 years in current department or agency 17 33

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 46 113
2018 3 to 10 years in current department or agency 50 208
2018 11 to 20 years in current department or agency 59 176
2018 More than 20 years in current department or agency 38 33

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 26 113
2018 3 to 10 years in current department or agency 22 208
2018 11 to 20 years in current department or agency 22 177
2018 More than 20 years in current department or agency 29 33

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 8 208
2018 11 to 20 years in current department or agency 6 176

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 17 113
2018 3 to 10 years in current department or agency 16 208
2018 11 to 20 years in current department or agency 18 176
2018 More than 20 years in current department or agency 15 33

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 11 208
2018 11 to 20 years in current department or agency 11 176

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 5 208
2018 11 to 20 years in current department or agency 5 176

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 9 208
2018 11 to 20 years in current department or agency 9 177

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 12 208
2018 11 to 20 years in current department or agency 9 176

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 34 113
2018 3 to 10 years in current department or agency 34 208
2018 11 to 20 years in current department or agency 27 177
2018 More than 20 years in current department or agency 39 33

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 8 112
2018 3 to 10 years in current department or agency 7 195
2018 11 to 20 years in current department or agency 9 169
2018 More than 20 years in current department or agency 0 32

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 25 195
2018 11 to 20 years in current department or agency 19 168

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 7 195
2018 11 to 20 years in current department or agency 6 168

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 8 195
2018 11 to 20 years in current department or agency 7 168

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 11 195
2018 11 to 20 years in current department or agency 12 168

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 6 195
2018 11 to 20 years in current department or agency 5 168

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 11 195
2018 11 to 20 years in current department or agency 11 168

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 12 195
2018 11 to 20 years in current department or agency 4 168

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 11 195
2018 11 to 20 years in current department or agency 15 169

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 33 112
2018 3 to 10 years in current department or agency 30 195
2018 11 to 20 years in current department or agency 30 168
2018 More than 20 years in current department or agency 20 32

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 7 195
2018 11 to 20 years in current department or agency 9 168

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 50 112
2018 3 to 10 years in current department or agency 50 195
2018 11 to 20 years in current department or agency 54 169
2018 More than 20 years in current department or agency 43 32

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 More than 20 years in current department or agency 0 32

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 56 112
2018 3 to 10 years in current department or agency 55 195
2018 11 to 20 years in current department or agency 51 169
2018 More than 20 years in current department or agency 60 32

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 5 195
2018 11 to 20 years in current department or agency 3 168

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 14 112
2018 3 to 10 years in current department or agency 14 195
2018 11 to 20 years in current department or agency 10 168
2018 More than 20 years in current department or agency 25 32

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 17 12 15 3 3 37 14 59 11 1281
2018 3 to 10 years in current department or agency 12 17 21 8 6 28 7 45 22 1482
2018 11 to 20 years in current department or agency 15 17 21 7 7 27 6 47 21 1233
2018 More than 20 years in current department or agency 16 20 20 9 4 26 5 52 19 277
2017 Less than 3 years in current department or agency 18 12 16 5 4 35 12 55 16 1426
2017 3 to 10 years in current department or agency 14 19 18 8 9 24 8 48 25 2361
2017 11 to 20 years in current department or agency 14 17 20 9 10 26 5 45 27 1714
2017 More than 20 years in current department or agency 18 22 20 7 9 21 4 53 21 407
2014 Less than 3 years in current department or agency 17 14 16 5 5 34 9 54 18 964
2014 3 to 10 years in current department or agency 12 16 19 8 8 29 9 45 25 3607
2014 11 to 20 years in current department or agency 13 18 20 7 8 27 6 47 23 1538
2014 More than 20 years in current department or agency 16 21 22 7 7 22 4 51 20 443

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 36 29 13 3 2 14 3 79 6 1280
2018 3 to 10 years in current department or agency 26 34 20 7 5 8 0 66 13 1479
2018 11 to 20 years in current department or agency 27 34 18 7 4 8 1 67 13 1236
2018 More than 20 years in current department or agency 35 35 14 8 1 6 0 75 10 277
2017 Less than 3 years in current department or agency 34 28 15 4 3 14 3 74 8 1424
2017 3 to 10 years in current department or agency 27 31 17 8 7 10 1 64 17 2361
2017 11 to 20 years in current department or agency 26 31 18 7 7 9 1 64 16 1708
2017 More than 20 years in current department or agency 32 36 14 5 7 6 0 72 13 405
2014 Less than 3 years in current department or agency 26 25 16 6 5 20 2 66 13 964
2014 3 to 10 years in current department or agency 20 28 20 7 6 16 2 59 16 3606
2014 11 to 20 years in current department or agency 22 30 20 8 6 13 1 60 16 1537
2014 More than 20 years in current department or agency 28 30 21 8 3 10 1 64 12 443

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 4 96 1278
2018 3 to 10 years in current department or agency 9 91 1474
2018 11 to 20 years in current department or agency 7 93 1239
2018 More than 20 years in current department or agency 8 92 274

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 41 56
2018 3 to 10 years in current department or agency 26 131
2018 11 to 20 years in current department or agency 32 92
2018 More than 20 years in current department or agency 21 22

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 78 131
2018 11 to 20 years in current department or agency 79 91

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 56
2018 3 to 10 years in current department or agency 4 131

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 0 131

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 6 131
2018 11 to 20 years in current department or agency 7 92

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 8 131
2018 More than 20 years in current department or agency 0 22

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 12 131
2018 11 to 20 years in current department or agency 14 91

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 31 55
2018 3 to 10 years in current department or agency 26 131
2018 11 to 20 years in current department or agency 24 91
2018 More than 20 years in current department or agency 32 23

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 27 55
2018 3 to 10 years in current department or agency 22 131
2018 11 to 20 years in current department or agency 19 91
2018 More than 20 years in current department or agency 32 23

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 15 131
2018 11 to 20 years in current department or agency 18 91

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 7 131
2018 11 to 20 years in current department or agency 8 91

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 16 55
2018 3 to 10 years in current department or agency 27 131
2018 11 to 20 years in current department or agency 25 92
2018 More than 20 years in current department or agency 39 23

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 28 131
2018 11 to 20 years in current department or agency 18 91

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 More than 20 years in current department or agency 0 23

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in current department or agency 0 91
2018 More than 20 years in current department or agency 0 23

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 9 131
2018 11 to 20 years in current department or agency 6 91

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 20 131
2018 11 to 20 years in current department or agency 23 91

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 55
2018 3 to 10 years in current department or agency 0 131

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 20 55
2018 3 to 10 years in current department or agency 14 131
2018 11 to 20 years in current department or agency 22 91
2018 More than 20 years in current department or agency 0 23

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 55
2018 11 to 20 years in current department or agency 0 91

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 26 55
2018 3 to 10 years in current department or agency 19 131
2018 11 to 20 years in current department or agency 24 92
2018 More than 20 years in current department or agency 20 23

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 24 131
2018 11 to 20 years in current department or agency 32 91

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 12 131
2018 11 to 20 years in current department or agency 13 91

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in current department or agency 8 91

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 16 131
2018 11 to 20 years in current department or agency 24 91

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 5 131
2018 11 to 20 years in current department or agency 5 91

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 5 131
2018 11 to 20 years in current department or agency 12 91

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 10 56
2018 3 to 10 years in current department or agency 8 131

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 11 131
2018 11 to 20 years in current department or agency 12 91

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 40 56
2018 3 to 10 years in current department or agency 50 131
2018 11 to 20 years in current department or agency 48 92
2018 More than 20 years in current department or agency 60 23

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 21 53
2018 3 to 10 years in current department or agency 12 124
2018 11 to 20 years in current department or agency 8 80
2018 More than 20 years in current department or agency 0 23

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 4 124
2018 11 to 20 years in current department or agency 8 80

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 3 124
2018 11 to 20 years in current department or agency 0 80

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 More than 20 years in current department or agency 0 23

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 More than 20 years in current department or agency 0 23

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 10 124
2018 11 to 20 years in current department or agency 8 80

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 11 53
2018 3 to 10 years in current department or agency 15 124

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 16 124
2018 11 to 20 years in current department or agency 14 81

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 35 124
2018 11 to 20 years in current department or agency 27 81

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 8 124
2018 11 to 20 years in current department or agency 7 80

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 51 53
2018 3 to 10 years in current department or agency 47 124
2018 11 to 20 years in current department or agency 46 81
2018 More than 20 years in current department or agency 40 23

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 53
2018 More than 20 years in current department or agency 0 23

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 63 53
2018 3 to 10 years in current department or agency 66 124
2018 11 to 20 years in current department or agency 65 80
2018 More than 20 years in current department or agency 58 23

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 53
2018 3 to 10 years in current department or agency 5 124

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 9 53
2018 3 to 10 years in current department or agency 12 123
2018 11 to 20 years in current department or agency 9 80
2018 More than 20 years in current department or agency 28 23

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 19 11 15 1 2 39 13 62 7 1280
2018 3 to 10 years in current department or agency 13 17 24 4 3 32 7 49 12 1481
2018 11 to 20 years in current department or agency 16 17 22 4 4 33 5 52 12 1232
2018 More than 20 years in current department or agency 18 20 23 4 2 30 3 56 9 275
2017 Less than 3 years in current department or agency 18 10 16 2 2 41 11 59 8 1423
2017 3 to 10 years in current department or agency 15 17 21 3 4 32 8 53 12 2359
2017 11 to 20 years in current department or agency 15 17 21 3 5 33 6 53 12 1712
2017 More than 20 years in current department or agency 20 21 21 2 4 28 4 60 8 408
2014 Less than 3 years in current department or agency 17 12 17 2 2 38 12 58 8 964
2014 3 to 10 years in current department or agency 13 15 21 3 3 36 9 51 11 3602
2014 11 to 20 years in current department or agency 14 17 21 3 3 35 7 53 11 1536
2014 More than 20 years in current department or agency 19 18 23 4 2 31 4 56 9 443

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 39 26 13 2 2 15 3 80 4 1283
2018 3 to 10 years in current department or agency 26 33 20 4 3 12 1 69 9 1480
2018 11 to 20 years in current department or agency 28 33 21 4 3 11 1 68 8 1234
2018 More than 20 years in current department or agency 33 37 15 5 1 8 1 77 6 275
2017 Less than 3 years in current department or agency 36 29 13 2 2 16 3 79 5 1422
2017 3 to 10 years in current department or agency 28 32 18 4 3 13 1 71 9 2356
2017 11 to 20 years in current department or agency 29 32 18 3 4 12 1 71 8 1708
2017 More than 20 years in current department or agency 36 37 14 3 3 7 1 78 6 405
2014 Less than 3 years in current department or agency 32 24 17 3 1 20 3 72 6 965
2014 3 to 10 years in current department or agency 24 29 19 3 3 20 2 68 8 3604
2014 11 to 20 years in current department or agency 26 29 20 3 3 18 2 68 7 1537
2014 More than 20 years in current department or agency 31 28 21 3 3 12 1 69 7 443
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 67 21 6 2 3 1 0 89 5 1271
2018 3 to 10 years in current department or agency 55 23 11 5 5 1 1 80 9 1467
2018 11 to 20 years in current department or agency 56 23 11 4 5 1 0 80 9 1231
2018 More than 20 years in current department or agency 60 21 9 3 5 2 0 82 9 271
2017 Less than 3 years in current department or agency 62 22 8 3 4 2 0 86 6 1426
2017 3 to 10 years in current department or agency 56 23 10 4 5 2 0 80 10 2357
2017 11 to 20 years in current department or agency 53 25 10 4 5 2 0 80 9 1715
2017 More than 20 years in current department or agency 53 24 14 3 6 0 0 77 9 404

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 38 37 12 4 3 5 1 80 7 1279
2018 3 to 10 years in current department or agency 36 41 13 6 3 1 0 78 9 1483
2018 11 to 20 years in current department or agency 40 42 10 5 2 1 0 82 7 1236
2018 More than 20 years in current department or agency 53 32 8 2 4 1 0 86 6 274
2017 Less than 3 years in current department or agency 35 36 14 6 3 5 0 75 10 1424
2017 3 to 10 years in current department or agency 32 41 13 6 6 2 0 74 13 2359
2017 11 to 20 years in current department or agency 34 42 12 6 5 1 0 77 11 1714
2017 More than 20 years in current department or agency 39 41 10 3 4 2 0 82 8 405

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 34 37 14 7 4 3 0 74 12 1282
2018 3 to 10 years in current department or agency 22 36 17 15 9 1 0 59 24 1482
2018 11 to 20 years in current department or agency 24 37 17 14 7 1 0 62 21 1244
2018 More than 20 years in current department or agency 28 41 12 8 9 2 0 70 17 272
2017 Less than 3 years in current department or agency 28 39 13 11 6 2 0 69 17 1426
2017 3 to 10 years in current department or agency 16 40 16 15 11 1 0 57 26 2358
2017 11 to 20 years in current department or agency 18 39 16 14 11 1 0 58 26 1711
2017 More than 20 years in current department or agency 22 43 12 12 8 1 0 67 21 408

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 19 25 23 14 16 1 2 46 30 1282
2018 3 to 10 years in current department or agency 14 23 24 15 22 0 2 37 38 1481
2018 11 to 20 years in current department or agency 17 25 24 14 17 0 3 43 32 1235
2018 More than 20 years in current department or agency 24 24 22 11 17 0 1 49 29 276
2017 Less than 3 years in current department or agency 15 24 21 16 22 1 1 40 39 1426
2017 3 to 10 years in current department or agency 15 23 21 15 24 0 2 39 40 2350
2017 11 to 20 years in current department or agency 21 25 19 14 18 1 3 47 33 1713
2017 More than 20 years in current department or agency 28 29 16 12 13 0 2 58 26 406

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 22 32 27 11 7 1 1 55 18 1280
2018 3 to 10 years in current department or agency 10 26 30 21 13 0 0 36 34 1479
2018 11 to 20 years in current department or agency 11 24 30 21 13 0 1 36 34 1236
2018 More than 20 years in current department or agency 17 25 31 11 13 0 2 43 25 276
2017 Less than 3 years in current department or agency 22 31 25 13 9 0 1 53 22 1426
2017 3 to 10 years in current department or agency 14 27 27 17 14 0 1 42 31 2354
2017 11 to 20 years in current department or agency 12 25 28 19 15 0 1 38 34 1708
2017 More than 20 years in current department or agency 16 28 27 16 13 0 0 44 29 407

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 33 31 18 9 6 1 2 66 15 1279
2018 3 to 10 years in current department or agency 16 30 26 16 11 0 1 47 27 1478
2018 11 to 20 years in current department or agency 13 30 28 16 11 0 1 44 28 1232
2018 More than 20 years in current department or agency 14 32 29 14 8 0 3 48 23 275
2017 Less than 3 years in current department or agency 30 31 20 9 7 1 2 63 17 1421
2017 3 to 10 years in current department or agency 20 30 23 14 9 0 2 52 24 2355
2017 11 to 20 years in current department or agency 16 28 26 17 11 1 2 45 29 1707
2017 More than 20 years in current department or agency 19 33 23 14 9 0 2 53 23 403

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 28 27 21 11 8 1 3 57 21 1276
2018 3 to 10 years in current department or agency 15 23 27 19 16 0 1 38 35 1477
2018 11 to 20 years in current department or agency 13 24 26 19 15 0 1 38 35 1237
2018 More than 20 years in current department or agency 13 29 28 13 12 1 3 44 27 276
2017 Less than 3 years in current department or agency 26 26 19 15 11 2 2 54 27 1422
2017 3 to 10 years in current department or agency 16 23 23 18 17 1 2 40 36 2358
2017 11 to 20 years in current department or agency 14 22 26 18 18 1 2 37 37 1708
2017 More than 20 years in current department or agency 17 25 26 15 13 1 2 43 30 406

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 53 22 10 4 3 1 6 81 8 1274
2018 3 to 10 years in current department or agency 37 27 16 7 6 0 7 69 14 1475
2018 11 to 20 years in current department or agency 36 27 14 9 6 0 8 69 16 1231
2018 More than 20 years in current department or agency 37 29 13 6 5 0 9 73 13 275
2017 Less than 3 years in current department or agency 50 22 12 4 5 1 7 78 10 1423
2017 3 to 10 years in current department or agency 39 25 15 6 5 1 9 71 13 2347
2017 11 to 20 years in current department or agency 33 26 16 7 6 1 11 67 15 1704
2017 More than 20 years in current department or agency 36 27 15 4 5 1 12 72 10 406

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 40 28 17 7 6 1 1 69 13 1277
2018 3 to 10 years in current department or agency 24 27 23 15 10 0 1 52 25 1476
2018 11 to 20 years in current department or agency 23 28 21 13 12 0 1 53 26 1237
2018 More than 20 years in current department or agency 29 33 21 9 7 0 2 62 16 277
2017 Less than 3 years in current department or agency 34 30 19 9 8 0 0 64 17 1420
2017 3 to 10 years in current department or agency 26 30 22 13 9 0 1 56 22 2352
2017 11 to 20 years in current department or agency 22 31 24 13 9 0 1 54 22 1704
2017 More than 20 years in current department or agency 31 35 20 7 6 0 0 67 13 405

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 36 32 19 7 3 2 2 70 10 1281
2018 3 to 10 years in current department or agency 19 37 26 10 6 1 1 57 17 1470
2018 11 to 20 years in current department or agency 19 36 25 11 7 1 1 56 18 1237
2018 More than 20 years in current department or agency 22 42 17 11 6 1 2 66 17 273
2017 Less than 3 years in current department or agency 35 33 16 8 5 1 1 70 14 1420
2017 3 to 10 years in current department or agency 23 33 22 12 7 1 2 57 20 2349
2017 11 to 20 years in current department or agency 20 33 24 13 8 1 1 54 21 1704
2017 More than 20 years in current department or agency 26 33 22 11 7 0 0 60 18 407

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 32 33 20 8 4 1 2 67 13 1278
2018 3 to 10 years in current department or agency 16 33 29 13 8 1 1 49 21 1468
2018 11 to 20 years in current department or agency 14 33 28 15 8 1 1 48 24 1240
2018 More than 20 years in current department or agency 21 31 30 12 5 0 1 52 17 276
2017 Less than 3 years in current department or agency 31 33 20 10 5 1 1 65 15 1417
2017 3 to 10 years in current department or agency 20 31 23 14 9 1 2 52 24 2347
2017 11 to 20 years in current department or agency 15 31 26 17 8 0 2 47 26 1703
2017 More than 20 years in current department or agency 19 35 23 14 7 0 1 55 21 405

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 32 30 19 10 6 1 1 64 17 1279
2018 3 to 10 years in current department or agency 24 35 21 11 7 0 1 60 19 1466
2018 11 to 20 years in current department or agency 22 35 22 13 6 1 1 58 19 1234
2018 More than 20 years in current department or agency 31 37 19 9 4 0 1 69 13 275
2017 Less than 3 years in current department or agency 32 31 19 9 7 1 2 64 17 1418
2017 3 to 10 years in current department or agency 26 32 20 11 9 1 2 59 21 2347
2017 11 to 20 years in current department or agency 21 35 22 12 8 1 2 57 20 1704
2017 More than 20 years in current department or agency 30 34 18 10 6 0 2 66 16 407

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 32 35 20 8 3 1 1 68 12 1273
2018 3 to 10 years in current department or agency 26 33 22 11 6 1 1 61 17 1462
2018 11 to 20 years in current department or agency 24 31 24 12 6 0 2 57 18 1231
2018 More than 20 years in current department or agency 26 30 23 13 6 0 2 58 19 273
2017 Less than 3 years in current department or agency 33 34 19 8 4 1 2 69 12 1418
2017 3 to 10 years in current department or agency 29 31 21 9 6 1 2 63 16 2345
2017 11 to 20 years in current department or agency 25 32 23 11 7 1 2 58 19 1694
2017 More than 20 years in current department or agency 25 31 22 13 7 0 1 57 21 406

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 57 22 11 3 3 1 3 82 6 1272
2018 3 to 10 years in current department or agency 46 26 14 7 5 1 2 73 12 1468
2018 11 to 20 years in current department or agency 43 27 14 7 6 0 3 72 14 1235
2018 More than 20 years in current department or agency 47 25 13 6 5 0 4 75 11 275
2017 Less than 3 years in current department or agency 56 24 11 4 3 0 1 82 7 1426
2017 3 to 10 years in current department or agency 46 26 14 7 5 0 2 74 12 2361
2017 11 to 20 years in current department or agency 45 26 14 7 6 1 2 72 13 1706
2017 More than 20 years in current department or agency 52 26 10 5 4 0 1 79 10 407

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 74 11 4 2 2 1 7 92 4 1281
2018 3 to 10 years in current department or agency 63 17 7 3 3 1 6 86 6 1472
2018 11 to 20 years in current department or agency 62 18 7 4 3 1 5 85 8 1235
2018 More than 20 years in current department or agency 62 21 7 2 0 1 7 89 3 275

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 77 9 3 2 3 1 4 91 5 1273
2018 3 to 10 years in current department or agency 63 16 8 4 4 1 4 83 9 1468
2018 11 to 20 years in current department or agency 65 13 6 5 5 3 4 83 10 1231
2018 More than 20 years in current department or agency 67 15 6 4 4 1 4 86 8 276
2017 Less than 3 years in current department or agency 78 10 4 2 3 1 3 91 5 1424
2017 3 to 10 years in current department or agency 65 13 7 5 4 1 4 83 10 2356
2017 11 to 20 years in current department or agency 63 16 7 5 4 1 4 83 10 1713
2017 More than 20 years in current department or agency 69 14 6 3 3 1 3 87 6 406

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 66 20 7 3 1 1 2 88 4 1274
2018 3 to 10 years in current department or agency 49 30 11 4 3 1 1 81 7 1473
2018 11 to 20 years in current department or agency 53 27 11 5 3 0 1 81 8 1242
2018 More than 20 years in current department or agency 55 30 8 4 1 1 1 86 5 275
2017 Less than 3 years in current department or agency 62 22 9 3 2 0 2 86 5 1422
2017 3 to 10 years in current department or agency 49 29 12 5 3 0 3 81 7 2356
2017 11 to 20 years in current department or agency 49 31 9 5 3 1 3 83 8 1713
2017 More than 20 years in current department or agency 56 30 7 3 1 0 2 88 5 408

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 69 15 7 4 3 1 2 86 7 1269
2018 3 to 10 years in current department or agency 49 23 13 8 6 1 2 73 14 1475
2018 11 to 20 years in current department or agency 49 24 12 7 6 1 1 74 14 1241
2018 More than 20 years in current department or agency 54 29 8 4 4 0 1 83 9 274
2017 Less than 3 years in current department or agency 68 16 6 4 3 0 2 86 7 1421
2017 3 to 10 years in current department or agency 53 22 11 7 5 0 3 77 12 2357
2017 11 to 20 years in current department or agency 51 23 11 6 6 1 2 76 12 1711
2017 More than 20 years in current department or agency 58 23 7 4 5 0 3 83 10 404

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 61 6 4 1 1 1 27 93 2 1265
2018 3 to 10 years in current department or agency 46 13 6 3 1 1 31 86 6 1472
2018 11 to 20 years in current department or agency 43 16 6 3 2 0 30 84 7 1233
2018 More than 20 years in current department or agency 49 19 6 2 1 0 22 89 3 275
2017 Less than 3 years in current department or agency 61 11 3 1 1 0 24 93 3 1421
2017 3 to 10 years in current department or agency 49 13 5 3 1 0 29 87 6 2356
2017 11 to 20 years in current department or agency 46 16 5 3 1 1 28 87 5 1708
2017 More than 20 years in current department or agency 49 17 7 2 1 0 23 86 5 407

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 70 16 5 1 1 1 6 93 2 1262
2018 3 to 10 years in current department or agency 58 21 9 3 1 1 7 86 4 1473
2018 11 to 20 years in current department or agency 62 20 8 2 1 0 7 88 3 1238
2018 More than 20 years in current department or agency 64 21 5 1 1 0 7 92 2 274
2017 Less than 3 years in current department or agency 68 17 6 2 1 0 5 90 4 1415
2017 3 to 10 years in current department or agency 60 21 8 3 1 1 7 87 4 2345
2017 11 to 20 years in current department or agency 59 21 7 3 1 1 8 88 4 1703
2017 More than 20 years in current department or agency 66 21 4 2 1 0 6 92 3 402

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 59 16 8 5 7 1 5 79 13 1273
2018 3 to 10 years in current department or agency 66 16 6 3 3 1 4 87 6 1475
2018 11 to 20 years in current department or agency 71 15 5 1 2 1 5 92 3 1242
2018 More than 20 years in current department or agency 78 11 3 1 2 1 4 94 4 276
2017 Less than 3 years in current department or agency 56 17 9 6 8 1 3 76 15 1421
2017 3 to 10 years in current department or agency 61 19 8 3 4 1 5 84 7 2359
2017 11 to 20 years in current department or agency 65 18 6 3 3 1 4 88 6 1711
2017 More than 20 years in current department or agency 70 17 6 1 1 0 5 92 2 408

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 52 26 12 4 3 0 2 81 7 1273
2018 3 to 10 years in current department or agency 45 30 15 5 2 1 3 78 7 1476
2018 11 to 20 years in current department or agency 44 32 13 5 2 1 3 79 8 1238
2018 More than 20 years in current department or agency 48 30 15 2 3 1 2 80 5 276
2017 Less than 3 years in current department or agency 53 28 12 3 1 0 2 83 5 1421
2017 3 to 10 years in current department or agency 48 30 11 5 2 0 3 81 7 2353
2017 11 to 20 years in current department or agency 45 31 13 5 2 1 4 80 7 1709
2017 More than 20 years in current department or agency 54 31 8 3 2 0 2 87 5 407

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 21 41 28 7 3 0 0 62 10 1285
2018 3 to 10 years in current department or agency 10 29 41 15 6 0 0 39 20 1485
2018 11 to 20 years in current department or agency 11 29 39 16 5 0 0 40 21 1243
2018 More than 20 years in current department or agency 14 35 36 10 4 0 0 49 14 277
2017 Less than 3 years in current department or agency 15 37 34 9 5 0 0 52 14 1424
2017 3 to 10 years in current department or agency 9 30 38 14 7 0 0 40 22 2356
2017 11 to 20 years in current department or agency 9 27 39 15 8 0 0 36 24 1716
2017 More than 20 years in current department or agency 13 29 39 12 5 2 1 43 17 405

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 6 12 36 27 17 0 0 45 19 1275
2018 3 to 10 years in current department or agency 11 21 41 19 7 0 0 26 32 1460
2018 11 to 20 years in current department or agency 10 22 41 21 6 0 0 27 32 1222
2018 More than 20 years in current department or agency 6 21 41 24 9 0 0 32 27 276
2017 Less than 3 years in current department or agency 7 15 36 28 13 0 1 41 22 1423
2017 3 to 10 years in current department or agency 10 20 43 19 8 0 0 27 30 2359
2017 11 to 20 years in current department or agency 11 23 41 18 6 0 1 24 34 1710
2017 More than 20 years in current department or agency 7 19 42 26 5 0 0 32 26 408
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 26 23 22 11 11 4 2 28 72 1283
2018 3 to 10 years in current department or agency 21 24 24 14 15 1 0 21 79 1482
2018 11 to 20 years in current department or agency 28 26 21 11 11 2 1 29 71 1238
2018 More than 20 years in current department or agency 32 29 20 7 9 1 1 33 67 277
2017 Less than 3 years in current department or agency 18 23 21 14 20 3 2 19 81 1426
2017 3 to 10 years in current department or agency 22 22 21 14 16 3 1 23 77 2363
2017 11 to 20 years in current department or agency 33 25 18 10 10 4 1 34 66 1716
2017 More than 20 years in current department or agency 36 24 17 9 6 7 1 39 61 408

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 30 896
2018 3 to 10 years in current department or agency 24 1159
2018 11 to 20 years in current department or agency 17 859
2018 More than 20 years in current department or agency 16 184
2017 Less than 3 years in current department or agency 33 1093
2017 3 to 10 years in current department or agency 25 1721
2017 11 to 20 years in current department or agency 17 1075
2017 More than 20 years in current department or agency 10 229

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 42 896
2018 3 to 10 years in current department or agency 44 1159
2018 11 to 20 years in current department or agency 40 858
2018 More than 20 years in current department or agency 38 184
2017 Less than 3 years in current department or agency 44 1093
2017 3 to 10 years in current department or agency 43 1721
2017 11 to 20 years in current department or agency 33 1075
2017 More than 20 years in current department or agency 26 229

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 26 896
2018 3 to 10 years in current department or agency 25 1159
2018 11 to 20 years in current department or agency 24 859
2018 More than 20 years in current department or agency 18 184
2017 Less than 3 years in current department or agency 22 1093
2017 3 to 10 years in current department or agency 20 1721
2017 11 to 20 years in current department or agency 19 1075
2017 More than 20 years in current department or agency 13 229

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 32 896
2018 3 to 10 years in current department or agency 44 1159
2018 11 to 20 years in current department or agency 38 858
2018 More than 20 years in current department or agency 31 184
2017 Less than 3 years in current department or agency 33 1093
2017 3 to 10 years in current department or agency 47 1721
2017 11 to 20 years in current department or agency 45 1075
2017 More than 20 years in current department or agency 38 229

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 5 896
2018 3 to 10 years in current department or agency 12 1159
2018 11 to 20 years in current department or agency 8 858
2018 More than 20 years in current department or agency 3 184
2017 Less than 3 years in current department or agency 5 1093
2017 3 to 10 years in current department or agency 11 1721
2017 11 to 20 years in current department or agency 6 1075
2017 More than 20 years in current department or agency 3 229

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 24 896
2018 3 to 10 years in current department or agency 45 1159
2018 11 to 20 years in current department or agency 43 859
2018 More than 20 years in current department or agency 44 184

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 33 896
2018 3 to 10 years in current department or agency 27 1159
2018 11 to 20 years in current department or agency 30 858
2018 More than 20 years in current department or agency 36 184
2017 Less than 3 years in current department or agency 47 1093
2017 3 to 10 years in current department or agency 35 1721
2017 11 to 20 years in current department or agency 44 1075
2017 More than 20 years in current department or agency 50 229

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Less than 3 years in current department or agency 4 44 20 11 5 16 863
2018 3 to 10 years in current department or agency 3 33 22 12 8 23 1123
2018 11 to 20 years in current department or agency 5 36 19 14 5 20 824
2018 More than 20 years in current department or agency 7 37 21 11 8 16 177
2017 Less than 3 years in current department or agency 3 45 19 11 5 16 1079
2017 3 to 10 years in current department or agency 4 41 20 12 6 17 1684
2017 11 to 20 years in current department or agency 6 47 18 11 5 13 1048
2017 More than 20 years in current department or agency 5 51 19 8 5 12 225

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 35 65 892
2018 3 to 10 years in current department or agency 24 76 1153
2018 11 to 20 years in current department or agency 26 74 850
2018 More than 20 years in current department or agency 25 75 180

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 35 19 14 8 7 2 14 65 18 1278
2018 3 to 10 years in current department or agency 31 18 16 13 14 1 7 53 29 1479
2018 11 to 20 years in current department or agency 33 17 16 11 14 1 8 55 27 1241
2018 More than 20 years in current department or agency 40 16 14 9 11 1 9 63 22 277

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 18 25 16 15 17 3 5 47 35 892
2018 3 to 10 years in current department or agency 7 21 19 20 26 1 5 30 49 1156
2018 11 to 20 years in current department or agency 7 20 19 20 25 2 6 29 50 856
2018 More than 20 years in current department or agency 11 22 21 18 19 3 7 36 41 183
2017 Less than 3 years in current department or agency 14 24 14 17 22 2 7 42 43 1098
2017 3 to 10 years in current department or agency 8 19 15 19 28 3 7 31 52 1723
2017 11 to 20 years in current department or agency 8 21 18 18 24 3 9 33 47 1076
2017 More than 20 years in current department or agency 9 24 14 16 24 5 8 37 46 232

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 5 14 16 19 39 2 6 21 62 894
2018 3 to 10 years in current department or agency 2 9 14 19 50 1 5 12 73 1152
2018 11 to 20 years in current department or agency 2 10 14 20 48 2 5 13 72 855
2018 More than 20 years in current department or agency 5 13 18 20 36 2 5 20 60 182
2017 Less than 3 years in current department or agency 3 9 11 17 53 2 5 13 75 1096
2017 3 to 10 years in current department or agency 2 7 9 19 56 3 5 9 81 1724
2017 11 to 20 years in current department or agency 2 9 12 18 48 3 8 13 74 1074
2017 More than 20 years in current department or agency 4 11 12 18 44 4 7 17 69 231
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