2018 Public Service Employee Survey Results by Theme for Health Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - Student

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 34 47 6 10 3 0 0 80 14 86
2017 Student 42 40 10 4 5 0 0 82 9 105
2014 Student 30 58 7 1 4 0 0 88 5 70
2011 Student 36 39 14 11 0 0 0 75 11 28

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 44 36 8 6 5 1 0 81 11 86
2017 Student 46 36 13 2 4 0 0 82 6 105

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 42 38 13 6 1 0 0 80 7 85
2017 Student 48 33 14 0 4 0 0 82 4 105
2014 Student 61 32 6 1 0 0 0 93 1 70
2011 Student 46 46 4 4 0 0 0 93 4 28

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 39 45 9 2 4 1 0 85 6 85
2017 Student 50 34 6 5 4 1 0 85 9 105
2014 Student 50 34 8 5 3 0 0 84 8 70
2011 Student 50 39 7 4 0 0 0 89 4 28

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 62 25 8 1 2 1 0 88 4 85
2017 Student 71 20 7 0 2 0 0 91 2 105
2014 Student 56 30 10 1 3 0 0 86 5 70
2011 Student 68 25 7 0 0 0 0 93 0 28

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 58 28 6 5 1 1 0 88 6 81
2017 Student 70 19 7 2 2 0 0 89 4 105
2014 Student 56 32 4 5 3 0 0 88 8 70
2011 Student 61 32 7 0 0 0 0 93 0 28

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 38 18 20 7 6 7 4 63 15 84
2017 Student 42 22 16 9 2 7 2 70 12 105
2014 Student 38 24 9 11 7 9 1 70 20 70
2011 Student 50 25 14 0 4 7 0 81 4 28
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 59 29 6 2 1 2 0 90 4 85
2017 Student 60 24 10 3 1 0 2 86 4 104
2014 Student 67 26 2 4 0 1 0 94 4 70
2011 Student 79 11 11 0 0 0 0 89 0 28

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 54 35 5 4 2 0 1 89 6 84
2017 Student 55 28 5 6 2 1 3 87 8 104
2014 Student 60 23 8 7 1 1 1 85 8 70
2011 Student 64 25 4 4 4 0 0 89 7 28

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 65 23 5 5 2 0 0 88 7 86
2017 Student 63 24 7 5 1 0 1 87 6 105
2014 Student 66 25 5 3 1 0 0 91 5 70

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 53 23 5 0 5 12 2 89 5 86
2017 Student 57 22 7 3 1 10 1 88 4 105
2014 Student 46 23 8 6 2 15 0 81 10 70
2011 Student 54 25 11 0 4 7 0 85 4 28

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 51 27 5 1 5 9 2 88 7 85
2017 Student 58 25 6 3 3 5 0 88 6 104
2014 Student 40 35 10 5 5 5 1 79 10 70
2011 Student 50 32 4 7 4 4 0 85 11 28

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 38 23 11 2 5 18 4 77 9 84
2017 Student 46 27 7 5 4 9 3 83 10 105
2014 Student 33 29 9 10 5 14 1 73 17 70
2011 Student 30 33 15 7 4 11 0 71 13 27

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 39 21 11 8 5 14 2 72 15 85
2017 Student 46 24 9 8 3 9 1 78 12 105
2014 Student 32 36 13 3 5 10 1 77 9 69
2011 Student 25 39 21 7 4 4 0 67 11 28
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 44 37 14 3 0 0 1 82 4 86
2017 Student 48 40 5 6 1 0 0 88 7 105
2014 Student 40 45 4 6 5 0 0 85 11 70
2011 Student 68 21 7 4 0 0 0 89 4 28

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 45 36 7 8 2 0 1 82 11 85
2017 Student 44 38 10 6 2 0 0 82 8 105

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 24 18 7 4 4 34 11 74 13 85
2017 Student 26 12 8 9 5 34 7 65 22 105
2014 Student 20 13 7 13 10 32 6 52 37 70

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 44 41 8 4 1 0 2 87 5 85
2017 Student 53 29 7 2 6 0 4 85 8 103
2014 Student 58 30 5 7 0 0 0 88 7 70
2011 Student 57 29 7 4 0 0 4 89 4 28

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 35 41 12 7 2 0 2 78 10 85
2017 Student 47 34 7 7 4 1 0 82 11 105
2014 Student 36 38 9 13 3 0 0 75 16 70
2011 Student 39 29 11 14 0 0 7 73 15 28

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 30 43 16 8 2 0 0 73 10 86
2017 Student 42 38 9 7 5 0 0 80 12 105
2014 Student 43 36 12 6 3 0 0 79 9 70
2011 Student 43 21 21 11 4 0 0 64 14 28

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 35 48 11 6 0 0 0 84 6 85
2017 Student 46 29 15 6 4 0 0 75 10 105
2014 Student 35 45 14 5 1 0 0 80 7 70
2011 Student 39 36 11 7 7 0 0 75 14 28

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 41 31 12 5 2 6 3 79 8 86
2017 Student 54 29 7 2 2 5 2 89 4 105
2014 Student 33 30 15 5 4 9 5 73 10 70
2011 Student 43 39 11 0 0 7 0 88 0 28

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 25 35 11 0 6 9 14 78 8 85
2017 Student 46 20 10 1 4 11 8 82 6 103
2014 Student 15 12 14 14 13 11 22 39 40 69
2011 Student 25 29 14 4 0 11 18 75 5 28

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 34 41 13 6 5 1 0 76 11 85
2017 Student 47 30 13 5 2 0 3 80 7 105
2014 Student 36 40 14 5 3 0 1 78 8 70
2011 Student 46 36 14 4 0 0 0 82 4 28

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 42 38 11 2 6 1 0 81 8 84
2017 Student 52 35 6 4 3 0 0 87 7 105
2014 Student 45 25 16 4 5 2 2 74 9 70

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 37 43 9 6 1 2 1 83 7 86
2017 Student 55 32 5 2 3 0 3 90 5 105
2014 Student 40 43 9 3 0 5 1 87 3 70
2011 Student 64 32 4 0 0 0 0 96 0 28

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 33 34 15 4 2 8 4 76 7 85
2017 Student 45 31 11 2 3 4 4 83 5 105

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 51 24 19 2 0 1 2 78 2 86
2017 Student 61 27 4 3 3 0 2 90 6 105
2014 Student 46 33 17 3 0 1 1 80 3 70
2011 Student 50 39 0 0 0 4 7 100 0 28

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 65 28 5 1 0 0 1 94 1 85
2017 Student 62 36 2 0 0 0 0 98 0 105
2014 Student 63 21 4 2 7 0 2 87 9 70
2011 Student 61 29 11 0 0 0 0 89 0 28

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Student 40 15 45 86
2017 Student 47 17 36 105
2014 Student 56 14 30 70
2011 Student 61 18 21 28

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Student 0 0 0 3 97 0 34
2017 Student 0 2 0 0 98 0 49
2014 Student 0 18 5 19 9999 58 40
2011 Student 0 12 12 12 9999 65 17
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 51 33 3 9 2 1 0 85 12 86
2017 Student 58 26 8 4 3 0 1 85 7 105
2014 Student 49 34 11 6 0 0 0 83 6 70
2011 Student 36 46 11 4 4 0 0 82 7 28

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 41 36 11 8 4 0 0 78 12 85
2017 Student 47 41 7 1 1 4 0 91 2 105
2014 Student 30 42 11 8 0 8 0 79 9 70
2011 Student 32 50 11 4 4 0 0 82 7 28

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 2 14 33 22 17 4 8 44 19 83
2017 Student 4 10 30 26 25 1 4 54 14 105
2014 Student 2 20 41 19 11 2 5 32 24 70
2011 Student 0 18 46 14 18 4 0 33 19 28

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 1 10 12 24 36 6 11 72 13 83
2017 Student 3 7 16 27 38 3 7 72 10 105
2014 Student 3 17 17 26 27 7 4 59 22 70
2011 Student 4 4 11 39 43 0 0 82 7 28

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Student 11 20 21 12 26 6 5 42 34 104
2014 Student 24 10 25 12 11 8 9 28 41 69
2011 Student 11 7 39 7 21 4 11 33 21 28

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Student 0 11 12 35 37 1 5 76 11 104
2014 Student 0 1 22 37 37 1 3 77 1 70
2011 Student 4 4 11 25 50 4 4 81 8 28

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 1 8 17 27 31 4 12 69 11 83
2017 Student 0 11 14 27 37 5 6 72 12 105
2014 Student 6 8 15 26 35 4 7 68 15 70
2011 Student 4 7 18 32 29 4 7 68 12 28

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 0 5 14 17 36 14 13 73 7 83
2017 Student 1 7 20 20 33 10 9 65 10 105
2014 Student 5 9 17 26 29 9 5 64 16 69
2011 Student 7 4 4 29 39 7 11 83 13 28

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Student 3 12 34 19 22 6 5 46 16 105
2014 Student 14 16 20 20 18 8 4 44 33 69

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 66 24 3 1 3 1 0 92 5 86
2017 Student 66 24 5 4 1 0 0 90 5 105
2014 Student 55 22 8 9 1 5 1 81 10 70

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 84 12 2 1 1 0 0 95 2 85
2017 Student 76 20 2 1 1 0 0 96 2 105
2014 Student 69 19 11 2 0 0 0 88 2 70

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 58 32 4 2 1 2 1 93 4 85

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 49 36 5 1 0 10 0 93 1 84
2017 Student 69 19 4 4 1 3 0 91 5 104
2014 Student 64 23 4 3 0 6 0 93 3 70

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 67 26 2 2 0 2 0 95 2 84
2017 Student 69 27 3 0 1 0 0 96 1 105
2014 Student 71 20 1 0 8 0 0 92 8 70
2011 Student 61 32 7 0 0 0 0 93 0 28

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 77 14 5 0 1 2 0 94 1 83
2017 Student 81 15 3 1 0 0 0 96 1 104
2014 Student 69 21 0 7 3 0 0 90 10 70
2011 Student 79 14 7 0 0 0 0 93 0 28

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 33 26 8 2 1 14 15 83 5 85
2017 Student 42 17 6 7 2 10 16 80 12 105
2014 Student 47 19 8 6 1 5 14 81 9 70

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 21 30 12 11 2 15 8 67 17 84
2017 Student 42 26 15 7 3 5 2 73 10 105
2014 Student 37 25 10 13 4 8 3 70 19 70
2011 Student 32 29 14 7 0 14 4 74 9 28

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 40 33 16 0 4 4 4 78 4 85

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 26 20 14 4 4 21 12 68 11 85
2017 Student 34 23 12 6 4 12 11 73 12 105
2014 Student 16 28 19 5 12 13 7 55 22 70
2011 Student 25 25 11 4 0 25 11 78 6 28

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 15 9 4 1 2 40 28 78 11 85
2017 Student 25 12 9 3 1 35 15 73 8 104
2014 Student 23 4 11 4 0 43 16 65 9 70

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 36 27 6 0 1 21 8 90 2 85
2017 Student 51 21 7 2 0 17 3 89 2 104
2014 Student 33 18 10 2 0 32 5 81 4 69
2011 Student 56 26 4 0 0 15 0 96 0 27

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 17 7 6 0 1 44 24 78 4 86
2017 Student 29 5 9 0 0 38 19 79 0 105
2014 Student 23 13 5 1 0 38 20 87 2 70

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 41 22 6 0 1 22 8 90 2 86
2017 Student 48 22 6 2 0 18 3 89 2 105
2014 Student 40 15 9 0 0 25 11 85 0 70
2011 Student 57 29 4 0 0 11 0 96 0 28
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 69 24 2 0 2 2 0 95 2 83
2017 Student 73 17 4 1 2 1 2 93 3 105

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 26 46 7 4 5 11 2 82 9 85
2017 Student 29 43 14 4 3 7 0 78 7 105

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 35 39 11 2 4 8 1 82 6 85
2017 Student 38 37 14 5 3 4 0 78 8 105

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 22 26 25 12 11 1 4 51 23 85
2017 Student 19 36 15 14 16 0 1 55 29 104

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 29 35 27 4 1 1 2 67 5 85
2017 Student 35 37 20 6 2 0 0 72 8 105

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 52 26 11 2 2 2 5 84 5 85
2017 Student 52 27 16 2 0 0 2 81 2 105

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 38 27 15 6 5 0 9 71 12 85
2017 Student 50 25 14 4 5 1 2 77 8 105

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 56 23 8 1 0 1 11 89 1 84
2017 Student 72 18 3 1 0 0 7 96 1 105

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 42 31 18 7 0 2 0 75 7 85
2017 Student 36 32 23 8 1 0 1 68 9 105

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 43 31 13 3 2 1 6 80 6 86
2017 Student 38 39 11 5 2 0 5 81 7 105

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 38 34 17 0 3 1 6 78 4 86
2017 Student 40 31 14 9 1 2 3 75 10 104

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 25 35 16 12 8 0 4 62 21 85
2017 Student 37 26 24 8 3 0 2 65 11 105

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 27 42 24 4 1 0 2 71 5 85
2017 Student 35 44 14 4 1 0 1 81 5 104

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 62 20 10 2 0 1 5 86 2 86
2017 Student 62 23 10 4 0 0 1 86 4 105

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 76 9 1 1 0 1 12 97 1 86

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 83 6 1 2 0 0 8 96 3 86
2017 Student 86 9 1 1 0 0 4 98 1 105

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 83 7 2 2 1 0 5 94 4 86
2017 Student 81 8 5 1 1 1 3 93 2 104

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 85 7 1 4 0 0 4 95 4 84
2017 Student 85 7 2 3 1 0 3 94 4 105

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 77 2 1 0 0 0 20 99 0 86
2017 Student 82 2 0 0 0 0 16 100 0 104

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 79 10 2 1 0 1 6 96 1 86
2017 Student 80 11 1 1 0 1 6 98 1 103

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 45 25 8 6 6 1 9 78 13 85
2017 Student 51 16 12 9 7 1 4 70 17 104

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 50 27 12 4 2 0 5 81 6 84
2017 Student 59 27 8 3 2 0 1 87 5 105

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 30 48 19 3 0 0 0 78 3 86
2017 Student 21 48 28 2 1 1 0 69 3 105

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 2 9 35 28 24 0 1 52 12 85
2017 Student 1 12 37 34 16 1 0 50 13 105
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 29 21 17 8 8 10 6 35 65 86
2017 Student 26 24 12 17 13 3 6 28 72 105

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Student 40 47
2017 Student 52 67

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Student 38 47
2017 Student 75 67

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Student 30 47
2017 Student 35 67

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Student 17 47
2017 Student 12 67

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Student 0 47
2017 Student 2 67

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Student 6 47

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Student 28 47
2017 Student 23 67

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Student 7 64 20 2 0 7 44
2017 Student 3 59 20 9 0 9 66

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Student 48 52 46

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 29 14 9 6 5 4 33 69 17 85

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 26 22 22 4 20 2 4 51 26 46
2017 Student 29 26 18 6 16 3 3 58 23 69

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Student 4 21 21 11 30 2 11 29 46 47
2017 Student 6 13 19 10 39 4 9 21 57 69
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