2018 Public Service Employee Survey Results by Theme for Health Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - SG

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 29 50 11 6 4 0 0 79 10 604
2018 SG-02 46 35 12 0 8 0 0 81 8 26
2018 SG-03 39 50 3 8 0 0 0 89 8 36
2018 SG-04 19 55 15 7 4 0 0 74 12 260
2018 SG-05 31 51 8 6 4 0 0 82 10 182
2018 SG-06 42 44 4 7 2 0 0 87 9 45
2018 SG-07 34 47 9 6 3 0 0 81 9 32
2018 SG-08 67 25 8 0 0 0 0 92 0 12
2017 SG 33 45 11 7 4 0 0 78 11 594
2017 SG-02 40 49 11 0 0 0 0 89 0 18
2017 SG-03 55 29 12 0 4 0 0 83 4 24
2017 SG-04 25 50 14 6 5 0 0 74 12 269
2017 SG-05 38 41 7 9 4 0 1 80 13 188
2017 SG-06 38 43 9 7 2 0 0 82 9 55
2017 SG-07 41 37 4 15 4 0 0 78 19 27
2014 SG 27 50 9 11 4 0 0 77 14 570
2014 SG-02 30 64 6 0 0 0 0 94 0 17
2014 SG-03 14 57 0 21 7 0 0 71 29 14
2014 SG-04 24 50 12 12 3 0 0 74 15 260
2014 SG-05 28 51 8 9 4 0 0 78 13 178
2014 SG-06 36 44 5 13 2 0 0 80 15 55
2014 SG-07 25 56 6 6 6 0 0 81 13 32
2011 SG 29 46 12 8 4 0 0 76 12 539
2011 SG-02 22 39 17 6 17 0 0 61 22 18
2011 SG-03 20 45 5 25 0 5 0 68 26 20
2011 SG-04 28 47 13 9 4 0 0 75 12 268
2011 SG-05 31 47 10 8 3 1 0 79 11 156
2011 SG-06 31 49 14 4 2 0 0 80 6 51
2011 SG-07 45 40 15 0 0 0 0 85 0 20
2008 SG 33 43 13 7 3 0 0 76 11 455
2008 SG-03 31 62 8 0 0 0 0 92 0 13
2008 SG-04 32 45 12 8 3 0 0 77 11 247
2008 SG-05 32 37 19 7 5 0 0 69 12 108
2008 SG-06 37 41 7 12 2 0 0 78 15 41
2008 SG-07 32 44 20 4 0 0 0 76 4 25

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 30 40 13 9 7 0 0 71 16 602
2018 SG-02 35 58 0 4 4 0 0 92 8 26
2018 SG-03 44 36 3 3 14 0 0 81 17 36
2018 SG-04 25 43 14 13 6 0 0 67 19 261
2018 SG-05 28 43 14 7 8 0 0 71 15 181
2018 SG-06 56 21 16 5 2 0 0 77 7 43
2018 SG-07 31 34 19 9 6 0 0 66 16 32
2018 SG-08 42 25 17 17 0 0 0 67 17 12
2017 SG 28 41 14 10 8 0 0 69 18 594
2017 SG-02 29 44 17 5 5 0 0 72 11 18
2017 SG-03 62 21 17 0 0 0 0 83 0 24
2017 SG-04 22 43 16 10 10 0 0 65 20 269
2017 SG-05 31 40 11 11 6 0 0 71 18 188
2017 SG-06 27 47 11 9 5 0 0 75 15 55
2017 SG-07 22 37 19 11 11 0 0 59 22 27

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 42 45 10 2 1 0 0 87 4 600
2018 SG-02 54 35 8 4 0 0 0 88 4 26
2018 SG-03 42 42 17 0 0 0 0 83 0 36
2018 SG-04 35 49 11 3 2 0 0 84 5 258
2018 SG-05 41 48 9 2 1 0 0 89 2 182
2018 SG-06 65 30 5 0 0 0 0 95 0 43
2018 SG-07 47 38 9 3 3 0 0 84 6 32
2018 SG-08 67 17 8 8 0 0 0 83 8 12
2017 SG 47 40 8 4 1 0 0 87 5 591
2017 SG-02 40 49 11 0 0 0 0 89 0 18
2017 SG-03 57 30 9 4 0 0 0 87 4 23
2017 SG-04 41 41 11 5 2 0 0 82 7 268
2017 SG-05 50 42 4 4 1 0 0 91 4 187
2017 SG-06 56 36 7 0 0 0 0 93 0 55
2017 SG-07 56 37 0 4 0 4 0 96 4 27
2014 SG 53 35 9 2 1 0 0 88 3 570
2014 SG-02 41 53 6 0 0 0 0 94 0 17
2014 SG-03 43 36 21 0 0 0 0 79 0 14
2014 SG-04 45 41 10 3 1 0 0 86 4 260
2014 SG-05 57 33 7 2 1 0 0 90 3 178
2014 SG-06 73 24 4 0 0 0 0 96 0 55
2014 SG-07 63 25 9 0 3 0 0 88 3 32
2011 SG 50 38 9 3 1 0 0 88 3 541
2011 SG-02 28 44 17 11 0 0 0 72 11 18
2011 SG-03 40 40 10 10 0 0 0 80 10 20
2011 SG-04 49 39 9 3 0 0 0 88 3 270
2011 SG-05 51 40 6 1 2 0 0 91 3 156
2011 SG-06 61 29 6 2 2 0 0 90 4 51
2011 SG-07 50 30 20 0 0 0 0 80 0 20

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 35 48 11 4 2 0 0 83 7 603
2018 SG-02 54 38 8 0 0 0 0 92 0 26
2018 SG-03 40 49 9 3 0 0 0 89 3 35
2018 SG-04 29 50 14 4 3 0 0 79 7 262
2018 SG-05 36 48 9 5 2 1 0 85 7 182
2018 SG-06 47 44 2 7 0 0 0 91 7 43
2018 SG-07 34 47 13 6 0 0 0 81 6 32
2018 SG-08 50 25 17 0 8 0 0 75 8 12
2017 SG 37 44 9 6 3 1 0 82 9 592
2017 SG-02 29 60 11 0 0 0 0 89 0 18
2017 SG-03 59 33 4 0 4 0 0 92 4 24
2017 SG-04 34 44 9 7 4 1 0 79 12 268
2017 SG-05 38 48 7 4 3 1 0 86 7 187
2017 SG-06 40 36 16 7 0 0 0 76 7 55
2017 SG-07 41 37 15 7 0 0 0 78 7 27
2014 SG 34 48 9 7 3 0 0 81 9 569
2014 SG-02 30 64 0 6 0 0 0 94 6 17
2014 SG-03 29 50 7 14 0 0 0 79 14 14
2014 SG-04 30 50 10 8 2 0 0 80 10 259
2014 SG-05 36 47 8 6 4 0 0 83 10 178
2014 SG-06 44 40 9 7 0 0 0 84 7 55
2014 SG-07 41 38 13 3 6 0 0 78 9 32
2011 SG 35 47 11 6 2 0 0 82 7 540
2011 SG-02 33 39 11 11 6 0 0 72 17 18
2011 SG-03 25 55 20 0 0 0 0 80 0 20
2011 SG-04 33 48 12 6 1 0 0 81 7 269
2011 SG-05 35 46 10 6 2 1 0 82 8 156
2011 SG-06 39 47 6 6 2 0 0 86 8 51
2011 SG-07 50 40 10 0 0 0 0 90 0 20
2008 SG 40 42 10 6 2 0 0 82 8 455
2008 SG-03 46 46 0 8 0 0 0 92 8 13
2008 SG-04 40 44 9 5 2 0 0 84 7 247
2008 SG-05 39 39 16 6 0 0 0 78 6 108
2008 SG-06 44 37 7 12 0 0 0 80 12 41
2008 SG-07 40 44 8 8 0 0 0 84 8 25

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 37 38 15 5 5 1 0 75 10 598
2018 SG-02 50 35 8 8 0 0 0 85 8 26
2018 SG-03 49 29 9 9 6 0 0 77 14 35
2018 SG-04 37 36 18 5 5 1 0 73 9 260
2018 SG-05 34 41 15 4 6 1 0 75 10 179
2018 SG-06 44 37 7 2 9 0 0 81 12 43
2018 SG-07 16 53 16 6 6 3 0 71 13 32
2018 SG-08 50 33 8 8 0 0 0 83 8 12
2017 SG 34 38 16 7 5 0 0 72 12 593
2017 SG-02 40 33 16 0 11 0 0 73 11 18
2017 SG-03 62 26 8 0 4 0 0 88 4 24
2017 SG-04 30 40 18 7 4 0 0 70 12 268
2017 SG-05 34 39 14 8 5 1 0 73 13 188
2017 SG-06 40 36 14 7 2 0 0 76 9 55
2017 SG-07 30 33 19 15 4 0 0 63 19 27
2014 SG 24 47 15 7 5 1 0 72 13 570
2014 SG-02 41 47 6 6 0 0 0 88 6 17
2014 SG-03 29 64 7 0 0 0 0 93 0 14
2014 SG-04 22 50 16 7 5 0 0 73 12 260
2014 SG-05 25 46 16 7 5 1 0 72 12 178
2014 SG-06 33 42 9 13 4 0 0 75 16 55
2014 SG-07 19 31 28 6 16 0 0 50 22 32
2011 SG 30 41 17 6 4 1 0 72 10 539
2011 SG-02 17 56 22 0 6 0 0 72 6 18
2011 SG-03 45 35 15 5 0 0 0 80 5 20
2011 SG-04 27 44 18 4 4 2 0 73 9 268
2011 SG-05 31 39 17 9 3 1 0 71 12 156
2011 SG-06 37 33 14 12 4 0 0 71 16 51
2011 SG-07 40 30 15 0 15 0 0 70 15 20

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 33 42 15 5 5 0 0 75 10 602
2018 SG-02 46 42 8 4 0 0 0 88 4 26
2018 SG-03 49 34 6 0 11 0 0 83 11 35
2018 SG-04 33 39 19 4 5 1 0 72 9 261
2018 SG-05 31 45 13 6 5 1 0 76 11 181
2018 SG-06 32 50 7 5 7 0 0 82 11 44
2018 SG-07 22 50 19 9 0 0 0 72 9 32
2018 SG-08 42 33 8 17 0 0 0 75 17 12
2017 SG 32 39 17 8 5 0 0 71 12 592
2017 SG-02 29 43 16 0 11 0 0 73 11 18
2017 SG-03 71 8 12 4 4 0 0 79 8 24
2017 SG-04 27 42 18 8 4 0 0 69 12 267
2017 SG-05 33 40 14 7 5 0 0 73 12 188
2017 SG-06 35 34 20 9 2 0 0 69 11 55
2017 SG-07 30 33 15 22 0 0 0 63 22 27
2014 SG 22 48 15 11 4 0 0 69 15 570
2014 SG-02 35 53 6 6 0 0 0 88 6 17
2014 SG-03 14 79 0 7 0 0 0 93 7 14
2014 SG-04 20 50 15 11 3 0 0 71 14 260
2014 SG-05 24 46 16 8 6 0 0 70 14 178
2014 SG-06 25 42 11 18 4 0 0 67 22 55
2014 SG-07 19 28 31 16 6 0 0 47 22 32
2011 SG 27 45 19 6 4 0 0 71 10 539
2011 SG-02 22 50 22 0 6 0 0 72 6 18
2011 SG-03 25 55 20 0 0 0 0 80 0 20
2011 SG-04 25 46 19 7 3 0 0 72 10 269
2011 SG-05 29 43 19 6 3 0 0 72 10 156
2011 SG-06 26 42 16 10 6 0 0 68 16 50
2011 SG-07 30 35 20 5 10 0 0 65 15 20
2008 SG 33 42 12 9 4 0 0 75 13 453
2008 SG-03 31 62 8 0 0 0 0 92 0 13
2008 SG-04 36 41 12 9 2 0 0 77 12 247
2008 SG-05 34 39 11 12 4 0 0 73 16 106
2008 SG-06 29 34 22 7 7 0 0 63 15 41
2008 SG-07 20 52 12 12 4 0 0 72 16 25

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 30 33 17 9 7 4 0 66 16 603
2018 SG-02 38 42 12 4 0 4 0 84 4 26
2018 SG-03 34 37 14 0 11 3 0 74 12 35
2018 SG-04 26 34 18 8 8 5 0 64 17 261
2018 SG-05 31 35 14 10 7 3 0 68 18 182
2018 SG-06 39 23 23 5 7 5 0 64 12 44
2018 SG-07 19 31 28 16 0 6 0 53 17 32
2018 SG-08 42 17 33 8 0 0 0 58 8 12
2017 SG 29 29 19 10 8 5 0 61 19 592
2017 SG-02 17 62 11 0 5 5 0 83 6 18
2017 SG-03 57 13 9 9 9 4 0 73 18 23
2017 SG-04 24 28 21 11 10 5 0 56 22 268
2017 SG-05 31 31 16 11 5 5 1 66 17 188
2017 SG-06 33 27 23 7 7 2 0 61 15 55
2017 SG-07 26 33 19 7 7 4 4 64 16 27
2014 SG 22 33 19 12 7 6 0 58 21 570
2014 SG-02 47 36 6 6 6 0 0 82 12 17
2014 SG-03 14 43 14 14 0 14 0 67 17 14
2014 SG-04 19 32 20 15 7 7 0 55 23 260
2014 SG-05 21 35 20 11 8 4 0 58 21 178
2014 SG-06 27 31 18 9 5 9 0 64 16 55
2014 SG-07 34 28 13 3 13 9 0 69 17 32
2011 SG 26 29 21 12 7 5 0 58 20 540
2011 SG-02 17 33 22 17 6 6 0 53 24 18
2011 SG-03 20 40 5 20 5 10 0 67 28 20
2011 SG-04 23 27 25 12 7 5 0 53 21 269
2011 SG-05 29 30 19 12 6 4 1 62 19 156
2011 SG-06 27 31 20 8 10 4 0 61 18 51
2011 SG-07 40 30 15 15 0 0 0 70 15 20
2008 SG 33 28 15 10 6 6 0 66 18 453
2008 SG-03 38 15 15 15 0 15 0 64 18 13
2008 SG-04 32 32 14 12 5 5 0 68 18 246
2008 SG-05 39 19 20 7 10 6 0 61 18 107
2008 SG-06 34 27 15 12 2 10 0 68 16 41
2008 SG-07 20 28 16 8 12 8 8 57 24 25
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 43 33 12 4 4 3 0 79 9 602
2018 SG-02 50 31 12 0 4 4 0 84 4 26
2018 SG-03 53 28 14 0 6 0 0 81 6 36
2018 SG-04 39 34 13 6 5 4 0 75 11 261
2018 SG-05 48 31 9 4 4 3 0 82 9 181
2018 SG-06 43 39 9 2 7 0 0 82 9 44
2018 SG-07 35 45 13 3 3 0 0 81 6 31
2018 SG-08 58 25 17 0 0 0 0 83 0 12
2017 SG 48 29 12 5 5 1 0 79 9 593
2017 SG-02 67 16 6 5 5 0 0 83 11 18
2017 SG-03 54 42 0 4 0 0 0 96 4 24
2017 SG-04 46 31 10 6 6 2 0 78 11 269
2017 SG-05 53 27 12 4 3 1 1 81 6 187
2017 SG-06 42 26 20 5 5 2 0 69 11 55
2017 SG-07 37 37 15 4 7 0 0 74 11 27
2014 SG 42 33 11 7 4 2 1 78 11 569
2014 SG-02 53 18 18 6 0 6 0 75 6 17
2014 SG-03 71 29 0 0 0 0 0 100 0 14
2014 SG-04 44 32 13 7 2 1 1 77 9 259
2014 SG-05 39 38 10 6 6 2 1 78 12 178
2014 SG-06 40 40 5 7 2 4 2 85 10 55
2014 SG-07 41 25 19 3 9 3 0 68 13 32
2011 SG 39 36 10 8 4 3 1 78 12 538
2011 SG-02 47 29 0 18 6 0 0 76 24 17
2011 SG-03 35 55 5 5 0 0 0 90 5 20
2011 SG-04 41 33 12 8 3 3 1 77 11 268
2011 SG-05 34 42 10 6 3 4 1 80 10 156
2011 SG-06 37 37 6 6 12 2 0 76 18 51
2011 SG-07 60 10 15 15 0 0 0 70 15 20
2008 SG 36 34 13 9 5 2 1 72 14 456
2008 SG-03 62 23 0 8 0 8 0 92 8 13
2008 SG-04 35 34 15 8 5 2 1 71 14 248
2008 SG-05 35 35 11 11 6 1 1 72 17 108
2008 SG-06 32 44 7 12 0 5 0 79 13 41
2008 SG-07 32 20 20 8 20 0 0 52 28 25

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 46 34 9 6 3 2 1 81 10 599
2018 SG-02 54 31 4 0 4 8 0 92 4 26
2018 SG-03 49 31 9 3 3 0 6 85 6 35
2018 SG-04 41 39 9 7 3 2 0 81 10 259
2018 SG-05 48 29 11 7 3 1 1 79 10 180
2018 SG-06 57 18 11 7 5 2 0 77 12 44
2018 SG-07 44 38 6 9 3 0 0 81 13 32
2018 SG-08 58 33 0 8 0 0 0 92 8 12
2017 SG 44 36 9 6 4 0 0 81 10 594
2017 SG-02 62 21 0 11 5 0 0 83 17 18
2017 SG-03 54 42 0 0 0 0 4 100 0 24
2017 SG-04 43 36 10 7 4 0 1 79 10 269
2017 SG-05 43 38 10 6 3 0 0 80 10 188
2017 SG-06 42 31 11 9 5 2 0 74 15 55
2017 SG-07 41 41 11 0 7 0 0 81 7 27
2014 SG 40 37 9 8 5 1 0 78 14 569
2014 SG-02 59 18 6 18 0 0 0 77 18 17
2014 SG-03 71 29 0 0 0 0 0 100 0 14
2014 SG-04 41 37 10 7 4 0 0 78 11 259
2014 SG-05 34 43 8 7 6 1 0 78 14 178
2014 SG-06 40 36 4 9 9 2 0 78 19 55
2014 SG-07 47 19 6 16 9 3 0 68 26 32
2011 SG 36 38 9 10 6 1 0 75 16 538
2011 SG-02 29 35 12 12 12 0 0 65 24 17
2011 SG-03 25 50 10 10 5 0 0 75 15 20
2011 SG-04 41 34 10 10 4 0 0 75 15 268
2011 SG-05 28 48 6 9 7 2 0 77 16 156
2011 SG-06 39 33 8 8 10 2 0 74 18 51
2011 SG-07 50 30 10 5 5 0 0 80 10 20
2008 SG 34 36 11 12 6 1 0 71 18 456
2008 SG-03 38 23 15 8 15 0 0 62 23 13
2008 SG-04 34 36 13 11 5 1 0 71 16 248
2008 SG-05 34 35 8 13 7 2 0 71 21 108
2008 SG-06 29 39 12 20 0 0 0 68 20 41
2008 SG-07 32 24 8 16 20 0 0 56 36 25

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 47 28 11 7 5 1 0 76 13 603
2018 SG-02 50 38 8 0 4 0 0 88 4 26
2018 SG-03 61 19 11 3 6 0 0 81 8 36
2018 SG-04 44 26 15 9 5 1 0 71 15 261
2018 SG-05 48 29 7 8 6 2 0 79 14 181
2018 SG-06 50 30 9 5 7 0 0 80 11 44
2018 SG-07 47 31 13 3 6 0 0 78 9 32
2018 SG-08 67 25 0 8 0 0 0 92 8 12
2017 SG 51 27 10 6 6 1 0 79 11 594
2017 SG-02 67 22 0 5 5 0 0 89 11 18
2017 SG-03 58 42 0 0 0 0 0 100 0 24
2017 SG-04 49 26 10 7 6 1 0 77 13 269
2017 SG-05 51 31 11 3 4 1 0 82 7 188
2017 SG-06 51 16 14 9 9 0 0 67 18 55
2017 SG-07 56 26 7 4 7 0 0 81 11 27
2014 SG 45 31 11 7 5 1 0 77 12 570
2014 SG-02 59 6 18 12 6 0 0 65 18 17
2014 SG-03 50 43 7 0 0 0 0 93 0 14
2014 SG-04 44 31 13 7 4 0 0 76 11 260
2014 SG-05 47 34 7 4 6 1 0 82 11 178
2014 SG-06 55 25 5 11 2 2 0 81 13 55
2014 SG-07 38 28 25 0 9 0 0 66 9 32

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 26 33 16 8 5 11 0 67 15 606
2018 SG-02 35 38 12 0 4 12 0 83 4 26
2018 SG-03 44 31 6 6 8 6 0 79 15 36
2018 SG-04 25 29 17 9 4 15 0 64 16 262
2018 SG-05 25 35 17 9 4 9 0 66 15 183
2018 SG-06 22 49 11 2 11 4 0 74 14 45
2018 SG-07 26 29 26 10 6 3 0 57 17 31
2018 SG-08 42 17 8 25 0 8 0 64 27 12
2017 SG 23 32 18 7 6 14 0 64 16 594
2017 SG-02 18 27 5 11 5 27 5 67 25 18
2017 SG-03 54 17 17 0 0 12 0 81 0 24
2017 SG-04 21 28 22 8 6 16 0 58 16 269
2017 SG-05 23 32 16 7 6 15 0 66 16 188
2017 SG-06 16 49 13 5 9 5 2 71 16 55
2017 SG-07 19 41 7 19 7 7 0 64 28 27
2014 SG 17 32 19 10 5 15 0 59 18 568
2014 SG-02 29 18 18 6 0 29 0 66 9 17
2014 SG-03 36 43 0 0 0 21 0 100 0 14
2014 SG-04 17 29 21 11 4 18 0 56 18 258
2014 SG-05 15 33 19 10 8 15 0 57 21 178
2014 SG-06 24 40 18 7 4 5 2 69 12 55
2014 SG-07 16 44 13 16 6 6 0 63 23 32
2011 SG 20 32 20 10 7 10 1 58 20 540
2011 SG-02 33 28 17 0 0 22 0 79 0 18
2011 SG-03 0 45 30 15 0 10 0 50 17 20
2011 SG-04 20 32 18 10 8 12 1 59 20 269
2011 SG-05 22 31 21 10 7 8 1 58 19 156
2011 SG-06 20 31 24 10 10 6 0 54 21 51
2011 SG-07 15 35 25 15 10 0 0 50 25 20

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 22 33 20 14 8 3 0 56 23 603
2018 SG-02 23 50 12 8 4 4 0 76 12 26
2018 SG-03 39 31 8 6 11 6 0 74 18 36
2018 SG-04 23 28 21 16 8 4 0 53 24 261
2018 SG-05 18 37 21 15 7 2 0 56 22 182
2018 SG-06 20 40 20 9 11 0 0 60 20 45
2018 SG-07 10 23 30 20 13 3 0 34 34 30
2018 SG-08 42 17 8 25 8 0 0 58 33 12
2017 SG 19 32 22 15 9 3 0 53 25 593
2017 SG-02 18 27 22 11 17 5 0 48 29 18
2017 SG-03 54 30 8 4 4 0 0 83 8 24
2017 SG-04 18 26 28 16 7 4 0 47 24 268
2017 SG-05 17 37 17 15 12 2 0 55 27 188
2017 SG-06 11 49 16 14 9 0 0 60 24 55
2017 SG-07 19 30 22 22 7 0 0 48 30 27
2014 SG 12 33 24 18 9 4 0 47 28 569
2014 SG-02 29 30 18 6 6 12 0 67 13 17
2014 SG-03 36 29 21 0 0 14 0 75 0 14
2014 SG-04 11 31 27 20 6 5 0 44 28 259
2014 SG-05 13 35 21 17 10 4 0 50 28 178
2014 SG-06 9 40 22 20 7 0 2 50 28 55
2014 SG-07 3 25 31 19 19 3 0 29 39 32
2011 SG 15 35 21 14 11 5 0 53 25 540
2011 SG-02 17 44 17 11 0 11 0 69 13 18
2011 SG-03 15 30 25 20 10 0 0 45 30 20
2011 SG-04 17 33 19 13 11 6 0 54 25 269
2011 SG-05 16 37 21 13 10 4 0 55 23 156
2011 SG-06 4 35 29 16 16 0 0 39 31 51
2011 SG-07 10 45 10 20 15 0 0 55 35 20
2008 SG 21 39 17 12 9 2 0 61 21 455
2008 SG-03 38 31 23 0 0 8 0 75 0 13
2008 SG-04 20 43 18 9 7 3 0 64 17 248
2008 SG-05 21 36 19 16 6 2 0 58 23 108
2008 SG-06 13 33 10 20 20 3 3 47 42 40
2008 SG-07 24 32 12 12 20 0 0 56 32 25

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 15 27 22 20 10 5 0 45 32 604
2018 SG-02 23 35 19 12 4 8 0 63 17 26
2018 SG-03 25 25 14 8 14 14 0 58 26 36
2018 SG-04 16 23 23 21 10 7 1 42 33 262
2018 SG-05 14 30 24 21 8 3 0 46 30 182
2018 SG-06 9 36 24 20 11 0 0 44 31 45
2018 SG-07 6 29 13 29 23 0 0 35 52 31
2018 SG-08 17 33 17 17 17 0 0 50 33 12
2017 SG 12 28 23 19 12 7 0 43 33 593
2017 SG-02 11 18 11 33 17 5 5 32 55 18
2017 SG-03 49 34 8 4 0 4 0 87 4 24
2017 SG-04 12 24 24 22 9 9 0 39 35 268
2017 SG-05 11 30 21 17 14 7 0 44 33 188
2017 SG-06 4 35 33 16 11 2 0 39 28 55
2017 SG-07 15 30 15 11 30 0 0 44 41 27
2014 SG 8 25 25 23 12 7 0 35 38 569
2014 SG-02 18 18 18 29 0 18 0 43 36 17
2014 SG-03 14 29 29 0 0 29 0 60 0 14
2014 SG-04 7 24 29 23 9 9 0 33 35 259
2014 SG-05 10 29 21 21 14 5 0 41 37 178
2014 SG-06 4 25 24 31 14 0 2 30 46 55
2014 SG-07 6 13 25 31 25 0 0 19 56 32
2011 SG 8 31 21 21 10 8 0 43 34 538
2011 SG-02 11 11 28 33 0 17 0 27 40 18
2011 SG-03 5 30 25 25 10 5 0 37 37 20
2011 SG-04 8 31 21 21 10 9 1 43 34 268
2011 SG-05 9 38 21 17 9 6 0 50 28 155
2011 SG-06 4 27 22 24 16 8 0 34 43 51
2011 SG-07 15 15 15 35 20 0 0 30 55 20
2008 SG 9 38 17 20 11 6 0 50 33 456
2008 SG-03 31 23 0 15 0 31 0 78 22 13
2008 SG-04 7 41 18 20 9 6 0 51 30 248
2008 SG-05 6 44 18 18 9 5 0 53 28 108
2008 SG-06 7 24 15 24 22 7 0 34 50 41
2008 SG-07 20 12 16 36 16 0 0 32 52 25

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 13 33 19 20 12 3 0 47 33 604
2018 SG-02 23 35 15 12 12 4 0 60 24 26
2018 SG-03 23 29 11 17 17 3 0 53 35 35
2018 SG-04 14 32 19 17 13 5 0 48 32 262
2018 SG-05 10 32 23 24 10 2 0 42 35 182
2018 SG-06 9 31 24 24 11 0 0 40 36 45
2018 SG-07 6 55 13 16 10 0 0 61 26 31
2018 SG-08 25 25 8 33 8 0 0 50 42 12
2017 SG 11 31 21 20 13 4 0 44 35 594
2017 SG-02 16 16 24 28 16 0 0 32 44 18
2017 SG-03 45 34 8 12 0 0 0 79 12 24
2017 SG-04 13 28 21 20 12 6 0 43 34 269
2017 SG-05 7 37 19 19 15 3 0 46 35 188
2017 SG-06 5 33 16 31 15 0 0 38 46 55
2017 SG-07 4 22 44 7 19 4 0 27 27 27
2014 SG 8 28 22 24 14 3 0 37 39 569
2014 SG-02 18 24 23 12 12 12 0 47 27 17
2014 SG-03 7 43 14 21 0 14 0 58 25 14
2014 SG-04 8 27 27 21 13 4 0 37 36 260
2014 SG-05 9 27 18 28 15 3 0 37 45 178
2014 SG-06 5 38 18 27 11 0 0 44 38 55
2014 SG-07 10 19 16 29 26 0 0 29 55 31
2011 SG 9 34 20 20 13 3 0 45 34 538
2011 SG-02 6 33 33 22 0 6 0 41 24 18
2011 SG-03 10 35 30 0 25 0 0 45 25 20
2011 SG-04 10 37 18 19 13 3 0 49 33 268
2011 SG-05 10 32 22 22 11 3 0 43 34 155
2011 SG-06 4 31 20 25 18 2 0 36 44 51
2011 SG-07 10 25 20 30 15 0 0 35 45 20
2008 SG 14 38 15 21 12 1 0 52 33 453
2008 SG-03 38 15 23 8 0 15 0 64 9 13
2008 SG-04 13 43 14 19 10 1 0 57 30 247
2008 SG-05 12 36 16 25 10 0 0 49 36 107
2008 SG-06 10 25 15 23 28 0 0 35 50 40
2008 SG-07 16 20 8 24 32 0 0 36 56 25
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 24 39 17 10 9 0 0 64 20 603
2018 SG-02 24 60 8 0 4 0 4 88 4 25
2018 SG-03 25 47 8 11 8 0 0 72 19 36
2018 SG-04 23 34 21 11 10 0 0 58 21 261
2018 SG-05 23 41 14 12 9 1 1 65 21 181
2018 SG-06 27 47 13 2 9 0 2 75 11 45
2018 SG-07 25 38 13 19 6 0 0 63 25 32
2018 SG-08 33 25 33 0 8 0 0 58 8 12
2017 SG 25 39 16 10 10 0 0 64 20 593
2017 SG-02 29 44 11 11 5 0 0 72 16 18
2017 SG-03 54 29 17 0 0 0 0 83 0 24
2017 SG-04 20 40 18 13 9 0 0 60 22 268
2017 SG-05 26 41 13 8 12 0 1 67 20 188
2017 SG-06 27 42 15 7 9 0 0 69 16 55
2017 SG-07 26 26 19 15 15 0 0 52 30 27
2014 SG 18 36 22 15 9 0 0 54 24 570
2014 SG-02 47 12 18 18 6 0 0 59 23 17
2014 SG-03 21 64 7 7 0 0 0 86 7 14
2014 SG-04 13 37 23 18 8 0 0 50 26 260
2014 SG-05 21 35 20 13 10 0 0 57 24 178
2014 SG-06 22 38 20 11 9 0 0 60 20 55
2014 SG-07 22 19 25 16 19 0 0 41 34 32
2011 SG 18 36 20 16 10 0 0 54 26 540
2011 SG-02 17 33 28 11 11 0 0 50 22 18
2011 SG-03 35 20 15 25 5 0 0 55 30 20
2011 SG-04 17 35 22 15 10 0 1 52 25 269
2011 SG-05 19 38 17 17 10 0 0 57 26 156
2011 SG-06 14 41 18 16 12 0 0 55 27 51
2011 SG-07 20 45 10 20 5 0 0 65 25 20

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 29 48 11 8 4 0 0 77 13 605
2018 SG-02 27 62 8 0 4 0 0 88 4 26
2018 SG-03 39 33 8 8 11 0 0 72 19 36
2018 SG-04 26 51 11 9 3 0 0 77 12 261
2018 SG-05 28 45 12 10 5 0 0 73 15 182
2018 SG-06 36 44 13 2 4 0 0 80 7 45
2018 SG-07 25 56 9 9 0 0 0 81 9 32
2018 SG-08 33 42 8 8 8 0 0 75 17 12
2017 SG 29 51 9 7 4 0 0 80 11 593
2017 SG-02 38 46 11 0 5 0 0 84 5 18
2017 SG-03 42 42 8 4 4 0 0 83 8 24
2017 SG-04 27 54 8 7 3 0 0 81 10 268
2017 SG-05 29 47 10 9 5 0 0 77 14 188
2017 SG-06 29 51 13 4 4 0 0 80 7 55
2017 SG-07 26 52 7 11 4 0 0 78 15 27

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 12 20 21 12 10 22 4 43 30 600
2018 SG-02 15 38 15 8 4 15 4 67 14 26
2018 SG-03 9 23 17 3 14 29 6 48 26 35
2018 SG-04 9 14 24 14 10 25 4 33 33 259
2018 SG-05 12 18 21 12 9 25 4 42 29 182
2018 SG-06 14 34 18 16 11 7 0 51 29 44
2018 SG-07 16 32 16 23 6 3 3 52 31 31
2018 SG-08 33 42 8 0 17 0 0 75 17 12
2017 SG 10 20 20 13 10 23 4 42 32 594
2017 SG-02 11 27 16 5 11 16 13 54 23 18
2017 SG-03 25 25 8 4 4 25 8 75 12 24
2017 SG-04 9 14 21 15 13 26 2 32 39 269
2017 SG-05 10 19 18 14 10 24 5 41 34 188
2017 SG-06 13 42 18 7 5 9 5 64 15 55
2017 SG-07 7 30 33 15 4 11 0 42 21 27
2014 SG 8 20 20 19 13 16 3 36 40 569
2014 SG-02 23 6 23 18 6 24 0 38 31 17
2014 SG-03 14 14 14 21 14 21 0 36 45 14
2014 SG-04 4 20 22 21 13 16 4 30 42 259
2014 SG-05 7 18 18 16 16 20 4 33 43 178
2014 SG-06 18 29 16 14 13 7 2 52 30 55
2014 SG-07 19 38 19 13 6 6 0 60 20 32

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 38 35 11 9 4 1 0 75 14 601
2018 SG-02 46 35 8 4 4 0 4 84 8 26
2018 SG-03 44 28 17 3 3 0 6 76 6 36
2018 SG-04 33 37 12 12 5 2 0 71 16 260
2018 SG-05 40 33 9 9 6 2 0 75 15 181
2018 SG-06 42 44 7 5 2 0 0 86 7 43
2018 SG-07 41 31 16 9 3 0 0 72 13 32
2018 SG-08 58 25 8 0 8 0 0 83 8 12
2017 SG 40 38 10 7 5 0 1 78 12 594
2017 SG-02 67 22 5 0 5 0 0 89 5 18
2017 SG-03 62 33 0 4 0 0 0 96 4 24
2017 SG-04 36 38 11 7 5 1 1 76 13 269
2017 SG-05 44 37 11 6 3 0 1 81 9 188
2017 SG-06 33 38 9 11 9 0 0 71 20 55
2017 SG-07 26 48 7 7 11 0 0 74 19 27
2014 SG 33 39 12 11 5 1 0 72 16 570
2014 SG-02 53 6 12 23 6 0 0 59 29 17
2014 SG-03 64 36 0 0 0 0 0 100 0 14
2014 SG-04 30 42 13 11 3 0 1 73 14 260
2014 SG-05 32 41 11 9 6 2 0 74 15 178
2014 SG-06 31 40 9 11 7 2 0 72 19 55
2014 SG-07 41 16 13 22 9 0 0 56 31 32
2011 SG 28 39 13 14 5 1 0 67 20 538
2011 SG-02 17 44 11 11 17 0 0 61 28 18
2011 SG-03 40 30 10 20 0 0 0 70 20 20
2011 SG-04 30 36 13 17 4 0 0 66 21 268
2011 SG-05 27 43 14 9 6 1 0 71 15 155
2011 SG-06 18 45 12 18 8 0 0 63 25 51
2011 SG-07 35 35 5 15 10 0 0 70 25 20
2008 SG 25 38 13 15 10 0 0 62 25 456
2008 SG-03 46 23 15 8 8 0 0 69 15 13
2008 SG-04 25 39 12 15 9 0 0 64 24 248
2008 SG-05 24 33 14 19 9 0 0 57 29 108
2008 SG-06 24 46 5 15 10 0 0 71 24 41
2008 SG-07 20 28 16 12 24 0 0 48 36 25

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 18 38 16 11 6 4 8 63 19 113
2018 SG-05 18 39 14 14 0 7 7 67 17 28
2018 SG-06 10 44 13 10 10 3 10 62 24 39
2018 SG-07 15 35 23 12 12 0 4 52 24 26
2017 SG 19 40 17 8 3 6 6 68 13 110
2017 SG-05 12 56 16 8 0 4 4 74 9 25
2017 SG-06 20 35 22 4 2 9 9 66 8 46
2017 SG-07 20 32 4 20 8 8 8 62 33 25
2014 SG 15 37 16 15 6 5 5 58 23 110
2014 SG-05 8 58 8 13 4 4 4 73 18 24
2014 SG-06 12 40 15 10 10 5 7 60 23 40
2014 SG-07 23 30 13 20 3 3 7 59 26 30

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 17 49 13 16 5 0 0 66 21 604
2018 SG-02 31 50 4 15 0 0 0 81 15 26
2018 SG-03 31 44 11 6 8 0 0 75 14 36
2018 SG-04 18 43 14 18 7 0 0 62 25 261
2018 SG-05 12 57 11 15 4 0 0 69 20 181
2018 SG-06 18 42 20 18 2 0 0 60 20 45
2018 SG-07 13 53 22 13 0 0 0 66 13 32
2018 SG-08 17 58 8 8 8 0 0 75 17 12
2017 SG 20 41 12 19 8 0 0 60 27 594
2017 SG-02 34 38 17 5 5 0 0 72 11 18
2017 SG-03 45 38 4 4 8 0 0 83 12 24
2017 SG-04 17 40 14 20 9 0 0 58 29 269
2017 SG-05 22 40 9 21 9 0 0 62 29 188
2017 SG-06 15 44 18 16 7 0 0 58 24 55
2017 SG-07 7 44 15 33 0 0 0 52 33 27
2014 SG 15 43 15 20 7 0 0 58 27 570
2014 SG-02 41 29 12 12 6 0 0 71 18 17
2014 SG-03 29 43 14 14 0 0 0 71 14 14
2014 SG-04 14 45 16 22 3 0 0 59 25 260
2014 SG-05 13 43 14 16 13 0 0 56 30 178
2014 SG-06 13 46 16 18 7 0 0 58 25 55
2014 SG-07 22 38 6 28 6 0 0 59 34 32
2011 SG 19 47 11 16 7 0 0 66 23 539
2011 SG-02 28 56 6 11 0 0 0 83 11 18
2011 SG-03 35 35 0 20 10 0 0 70 30 20
2011 SG-04 16 48 12 19 5 0 0 64 24 268
2011 SG-05 19 47 10 14 10 0 1 66 24 156
2011 SG-06 29 37 16 10 8 0 0 67 18 51
2011 SG-07 15 55 10 15 5 0 0 70 20 20
2008 SG 18 45 14 15 8 0 0 63 23 455
2008 SG-03 46 31 8 8 8 0 0 77 15 13
2008 SG-04 15 45 15 17 9 0 0 60 26 247
2008 SG-05 16 44 13 19 8 1 0 60 27 108
2008 SG-06 22 54 12 10 2 0 0 76 12 41
2008 SG-07 24 40 24 4 8 0 0 64 12 25

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 39 45 8 6 2 0 0 84 8 600
2018 SG-02 56 36 4 4 0 0 0 92 4 25
2018 SG-03 39 36 19 6 0 0 0 75 6 36
2018 SG-04 30 51 8 8 3 0 0 81 11 259
2018 SG-05 43 42 9 3 2 0 0 85 6 180
2018 SG-06 44 49 0 7 0 0 0 93 7 45
2018 SG-07 50 38 6 3 3 0 0 88 6 32
2018 SG-08 75 8 8 0 8 0 0 83 8 12
2017 SG 37 44 8 7 4 0 0 80 11 594
2017 SG-02 51 49 0 0 0 0 0 100 0 18
2017 SG-03 46 33 8 4 8 0 0 79 12 24
2017 SG-04 29 47 10 9 6 0 0 75 14 269
2017 SG-05 43 39 8 7 3 0 0 82 10 188
2017 SG-06 38 54 4 2 2 0 0 93 4 55
2017 SG-07 52 30 7 7 4 0 0 81 11 27
2014 SG 34 46 10 7 3 0 0 80 10 569
2014 SG-02 29 65 6 0 0 0 0 94 0 17
2014 SG-03 21 36 21 14 7 0 0 57 21 14
2014 SG-04 29 48 13 6 4 0 0 77 10 260
2014 SG-05 35 48 6 8 3 0 0 83 11 177
2014 SG-06 51 38 2 9 0 0 0 89 9 55
2014 SG-07 41 41 9 9 0 0 0 81 9 32
2011 SG 40 39 12 7 2 0 0 79 8 541
2011 SG-02 33 39 11 6 11 0 0 72 17 18
2011 SG-03 20 50 15 10 5 0 0 70 15 20
2011 SG-04 38 41 13 7 1 0 0 79 8 270
2011 SG-05 40 40 10 8 1 0 0 81 9 156
2011 SG-06 49 31 12 6 0 2 0 82 6 51
2011 SG-07 60 30 10 0 0 0 0 90 0 20
2008 SG 36 49 6 7 2 0 0 85 9 455
2008 SG-03 15 77 0 0 8 0 0 92 8 13
2008 SG-04 34 48 8 7 3 0 0 82 10 247
2008 SG-05 40 44 6 7 2 0 0 84 9 108
2008 SG-06 41 46 5 7 0 0 0 88 7 41
2008 SG-07 48 44 0 8 0 0 0 92 8 25

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 41 44 8 5 2 0 0 85 7 597
2018 SG-02 50 42 0 8 0 0 0 92 8 26
2018 SG-03 33 42 17 8 0 0 0 75 8 36
2018 SG-04 31 50 11 6 2 0 0 81 9 258
2018 SG-05 48 41 5 5 1 0 0 89 6 178
2018 SG-06 56 42 0 0 2 0 0 98 2 45
2018 SG-07 52 35 10 0 3 0 0 87 3 31
2018 SG-08 67 25 0 0 8 0 0 92 8 12
2017 SG 41 43 7 7 3 0 0 84 9 594
2017 SG-02 34 49 11 5 0 0 0 84 5 18
2017 SG-03 51 33 4 4 8 0 0 83 12 24
2017 SG-04 34 44 9 9 4 0 0 78 13 269
2017 SG-05 47 44 3 5 2 0 0 91 6 188
2017 SG-06 47 42 5 5 0 0 0 89 5 55
2017 SG-07 48 37 7 7 0 0 0 85 7 27
2014 SG 40 41 10 6 4 0 0 81 10 568
2014 SG-02 30 64 6 0 0 0 0 94 0 17
2014 SG-03 21 36 7 29 7 0 0 57 36 14
2014 SG-04 32 43 15 5 4 0 0 76 9 259
2014 SG-05 46 38 5 6 5 0 0 84 11 177
2014 SG-06 51 36 4 7 2 0 0 87 9 55
2014 SG-07 50 44 3 3 0 0 0 94 3 32
2011 SG 36 49 9 4 2 0 0 85 6 540
2011 SG-02 11 61 6 11 11 0 0 72 22 18
2011 SG-03 35 45 10 5 5 0 0 80 10 20
2011 SG-04 32 51 12 4 1 0 0 83 6 269
2011 SG-05 37 50 7 4 2 0 0 87 6 156
2011 SG-06 49 39 6 4 2 0 0 88 6 51
2011 SG-07 55 45 0 0 0 0 0 100 0 20
2008 SG 37 49 6 6 2 0 0 87 7 455
2008 SG-03 31 62 0 8 0 0 0 92 8 13
2008 SG-04 33 51 7 6 2 0 0 84 9 247
2008 SG-05 44 43 7 6 1 0 0 86 6 108
2008 SG-06 54 41 0 5 0 0 0 95 5 41
2008 SG-07 36 60 0 4 0 0 0 96 4 25

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 18 32 20 16 11 3 0 52 27 600
2018 SG-02 27 42 23 4 0 4 0 72 4 26
2018 SG-03 23 31 6 17 17 6 0 58 36 35
2018 SG-04 20 27 22 17 11 3 0 48 29 260
2018 SG-05 14 36 19 19 9 3 0 51 29 179
2018 SG-06 11 44 16 16 11 2 0 57 27 45
2018 SG-07 19 31 28 6 16 0 0 50 22 32
2018 SG-08 33 33 25 8 0 0 0 67 8 12
2017 SG 17 34 18 15 14 3 0 52 30 593
2017 SG-02 13 54 16 11 5 0 0 67 16 18
2017 SG-03 66 17 4 0 8 4 0 87 9 24
2017 SG-04 13 30 20 16 17 4 0 45 34 268
2017 SG-05 16 37 17 15 14 1 0 53 29 188
2017 SG-06 11 36 22 24 5 2 0 48 30 55
2017 SG-07 19 44 11 7 15 4 0 65 23 27
2014 SG 11 33 19 21 13 2 0 46 35 569
2014 SG-02 29 30 6 18 12 6 0 63 31 17
2014 SG-03 21 7 21 21 14 14 0 33 42 14
2014 SG-04 9 35 19 21 14 2 1 45 35 260
2014 SG-05 13 31 20 20 14 2 0 45 35 177
2014 SG-06 13 33 16 31 5 2 0 46 37 55
2014 SG-07 6 44 22 16 13 0 0 50 28 32
2011 SG 17 34 19 20 9 2 1 52 29 540
2011 SG-02 22 33 28 17 0 0 0 56 17 18
2011 SG-03 20 35 30 5 10 0 0 55 15 20
2011 SG-04 16 30 20 22 9 3 1 48 32 269
2011 SG-05 17 39 13 21 8 1 1 57 29 156
2011 SG-06 18 39 16 16 12 0 0 57 27 51
2011 SG-07 25 10 30 20 15 0 0 35 35 20
2008 SG 19 39 18 14 8 2 0 59 22 454
2008 SG-03 38 38 0 8 0 15 0 91 9 13
2008 SG-04 18 38 17 16 9 2 0 57 26 247
2008 SG-05 20 36 21 17 7 0 0 56 23 107
2008 SG-06 20 46 22 7 5 0 0 66 12 41
2008 SG-07 16 48 16 8 12 0 0 64 20 25

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 15 33 16 16 17 2 0 50 34 598
2018 SG-02 20 36 24 8 8 4 0 58 17 25
2018 SG-03 14 43 9 17 14 3 0 59 32 35
2018 SG-04 14 29 19 15 19 3 0 45 35 259
2018 SG-05 15 34 13 21 14 2 1 51 36 180
2018 SG-06 25 36 14 7 18 0 0 61 25 44
2018 SG-07 6 47 9 13 25 0 0 53 38 32
2018 SG-08 42 42 8 0 8 0 0 83 8 12
2017 SG 16 27 15 18 21 2 0 44 40 593
2017 SG-02 11 34 22 16 16 0 0 45 33 18
2017 SG-03 60 14 13 0 9 4 0 77 9 23
2017 SG-04 11 20 17 21 27 4 0 33 49 269
2017 SG-05 18 35 12 17 18 1 1 53 35 188
2017 SG-06 15 33 13 20 18 2 0 48 39 55
2017 SG-07 19 26 19 11 22 0 4 46 35 27
2014 SG 10 24 17 23 23 2 1 35 48 570
2014 SG-02 18 35 6 12 30 0 0 53 41 17
2014 SG-03 0 14 29 36 14 7 0 15 54 14
2014 SG-04 8 20 20 23 26 2 1 29 51 260
2014 SG-05 12 28 11 22 24 2 2 41 48 178
2014 SG-06 7 26 16 31 16 0 4 34 49 55
2014 SG-07 19 25 22 16 16 3 0 45 32 32
2011 SG 12 30 17 19 18 3 1 44 39 541
2011 SG-02 17 39 11 22 6 0 6 59 29 18
2011 SG-03 15 15 15 25 25 5 0 32 53 20
2011 SG-04 12 26 19 20 19 3 1 40 41 270
2011 SG-05 12 35 15 17 20 2 1 47 38 156
2011 SG-06 10 39 16 20 14 0 2 50 34 51
2011 SG-07 20 25 25 20 10 0 0 45 30 20
2008 SG 16 38 14 17 12 3 1 56 30 452
2008 SG-03 15 54 8 8 0 0 15 82 9 13
2008 SG-04 13 39 14 17 13 4 0 54 32 245
2008 SG-05 16 34 16 19 13 2 1 51 32 108
2008 SG-06 12 46 17 20 5 0 0 59 24 41
2008 SG-07 44 20 8 12 16 0 0 64 28 25

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 29 45 12 9 4 0 0 74 14 602
2018 SG-02 31 54 8 8 0 0 0 85 8 26
2018 SG-03 39 36 19 0 6 0 0 75 6 36
2018 SG-04 24 44 15 12 5 0 0 68 18 262
2018 SG-05 29 47 9 9 4 1 0 77 14 182
2018 SG-06 44 47 7 2 0 0 0 91 2 43
2018 SG-07 43 33 13 3 7 0 0 77 10 30
2018 SG-08 42 42 0 17 0 0 0 83 17 12
2017 SG 30 45 10 9 5 0 0 75 15 591
2017 SG-02 32 51 11 0 5 0 0 83 5 18
2017 SG-03 46 38 12 0 0 4 0 87 0 24
2017 SG-04 26 44 11 9 9 0 0 71 18 268
2017 SG-05 32 45 9 12 2 0 0 77 14 186
2017 SG-06 27 58 5 7 2 0 0 85 9 55
2017 SG-07 33 41 4 15 7 0 0 74 22 27
2014 SG 17 48 14 14 8 0 0 65 21 570
2014 SG-02 36 35 18 12 0 0 0 71 12 17
2014 SG-03 21 43 21 14 0 0 0 64 14 14
2014 SG-04 13 50 15 16 7 0 0 63 23 260
2014 SG-05 19 49 13 8 10 1 0 68 18 178
2014 SG-06 26 47 4 16 7 0 0 73 24 55
2014 SG-07 16 41 16 22 6 0 0 56 28 32
2011 SG 28 46 12 8 5 0 0 74 13 541
2011 SG-02 39 33 11 6 11 0 0 72 17 18
2011 SG-03 25 45 20 10 0 0 0 70 10 20
2011 SG-04 26 48 12 8 5 0 0 74 13 270
2011 SG-05 28 47 10 10 4 1 0 75 14 156
2011 SG-06 29 43 12 8 8 0 0 73 16 51
2011 SG-07 40 40 15 0 5 0 0 80 5 20

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 30 35 18 10 6 0 0 65 16 597
2018 SG-02 19 50 27 0 4 0 0 69 4 26
2018 SG-03 43 34 14 0 9 0 0 77 9 35
2018 SG-04 23 35 20 14 7 0 0 59 21 260
2018 SG-05 34 31 19 11 5 0 0 65 16 179
2018 SG-06 55 33 12 0 0 0 0 88 0 42
2018 SG-07 34 38 9 9 9 0 0 72 19 32
2018 SG-08 33 33 25 8 0 0 0 67 8 12
2017 SG 31 38 15 9 7 0 0 68 16 593
2017 SG-02 34 55 0 6 5 0 0 89 11 18
2017 SG-03 55 12 25 0 4 0 4 70 4 24
2017 SG-04 23 37 20 10 10 0 0 61 20 269
2017 SG-05 35 41 9 10 6 0 0 75 16 187
2017 SG-06 33 44 13 5 5 0 0 76 11 55
2017 SG-07 30 37 19 7 7 0 0 67 15 27
2014 SG 22 40 18 13 7 0 0 62 19 570
2014 SG-02 30 29 29 6 6 0 0 59 12 17
2014 SG-03 43 36 0 21 0 0 0 79 21 14
2014 SG-04 19 40 21 13 6 0 0 60 19 260
2014 SG-05 23 43 15 12 7 0 0 66 19 178
2014 SG-06 29 38 11 16 5 0 0 67 22 55
2014 SG-07 22 38 16 6 19 0 0 59 25 32

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 28 38 18 11 5 0 0 66 16 602
2018 SG-02 42 54 4 0 0 0 0 96 0 26
2018 SG-03 36 33 17 6 8 0 0 69 14 36
2018 SG-04 21 41 18 14 5 0 0 62 20 262
2018 SG-05 28 37 22 9 4 0 0 66 13 180
2018 SG-06 42 33 14 9 2 0 0 74 12 43
2018 SG-07 41 19 22 9 6 0 3 61 16 32
2018 SG-08 33 42 8 17 0 0 0 75 17 12
2017 SG 29 42 12 11 6 0 0 71 17 592
2017 SG-02 45 33 17 0 5 0 0 78 5 18
2017 SG-03 55 24 17 4 0 0 0 79 4 24
2017 SG-04 25 46 13 9 7 0 0 70 16 268
2017 SG-05 32 40 9 14 5 0 0 72 19 187
2017 SG-06 27 45 13 11 4 0 0 73 15 55
2017 SG-07 15 44 7 22 11 0 0 59 33 27
2014 SG 22 46 14 12 5 0 0 69 17 570
2014 SG-02 36 59 0 0 6 0 0 94 6 17
2014 SG-03 36 43 14 7 0 0 0 79 7 14
2014 SG-04 17 50 17 13 3 0 0 67 16 260
2014 SG-05 26 44 11 11 8 1 0 70 19 178
2014 SG-06 26 45 9 11 7 0 2 72 19 55
2014 SG-07 25 31 19 16 9 0 0 56 25 32
2011 SG 32 43 13 8 3 1 0 76 10 539
2011 SG-02 50 22 11 11 0 6 0 76 12 18
2011 SG-03 30 40 20 5 0 0 5 74 5 20
2011 SG-04 30 47 14 7 1 0 0 78 8 269
2011 SG-05 34 40 12 8 5 2 0 76 13 155
2011 SG-06 35 41 10 8 6 0 0 76 14 51
2011 SG-07 35 25 10 20 5 5 0 63 26 20

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 17 42 25 8 6 3 0 61 14 603
2018 SG-02 12 62 19 0 4 4 0 76 4 26
2018 SG-03 14 49 23 3 9 3 0 65 12 35
2018 SG-04 15 37 28 10 7 3 0 53 17 261
2018 SG-05 21 38 25 9 4 3 0 61 13 181
2018 SG-06 22 49 16 7 4 2 0 73 11 45
2018 SG-07 13 59 16 3 6 3 0 74 10 32
2018 SG-08 42 42 17 0 0 0 0 83 0 12
2017 SG 17 40 21 11 6 4 0 60 19 593
2017 SG-02 11 62 16 5 5 0 0 73 11 18
2017 SG-03 49 26 12 4 4 4 0 78 9 24
2017 SG-04 13 36 24 14 7 6 0 53 22 269
2017 SG-05 18 41 17 12 7 4 0 62 20 187
2017 SG-06 20 51 20 4 5 0 0 71 9 55
2017 SG-07 7 56 22 7 7 0 0 63 15 27

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 38 35 12 9 6 0 0 74 15 605
2018 SG-02 54 31 8 4 4 0 0 85 8 26
2018 SG-03 47 31 8 3 8 0 3 80 11 36
2018 SG-04 33 42 10 8 7 0 0 75 15 261
2018 SG-05 42 29 13 10 5 1 0 72 15 182
2018 SG-06 44 29 13 11 2 0 0 73 13 45
2018 SG-07 31 28 25 13 3 0 0 59 16 32
2018 SG-08 58 17 8 8 8 0 0 75 17 12
2017 SG 38 36 10 9 6 0 0 74 16 593
2017 SG-02 51 16 16 0 17 0 0 67 17 18
2017 SG-03 59 21 20 0 0 0 0 80 0 24
2017 SG-04 38 37 7 9 9 0 0 75 18 268
2017 SG-05 39 37 10 10 4 0 0 76 14 188
2017 SG-06 33 36 14 11 5 0 0 69 16 55
2017 SG-07 19 41 15 26 0 0 0 59 26 27
2014 SG 35 40 9 10 6 1 0 75 16 568
2014 SG-02 47 29 12 12 0 0 0 77 12 17
2014 SG-03 57 36 0 7 0 0 0 93 7 14
2014 SG-04 34 42 10 8 5 1 0 76 13 259
2014 SG-05 34 43 7 11 5 0 0 77 16 177
2014 SG-06 36 33 7 15 9 0 0 69 24 55
2014 SG-07 31 31 16 13 9 0 0 63 22 32
2011 SG 35 41 11 8 5 1 0 77 13 540
2011 SG-02 39 28 6 0 6 17 6 86 7 18
2011 SG-03 35 55 0 5 5 0 0 90 10 20
2011 SG-04 33 46 12 5 3 0 0 79 9 269
2011 SG-05 40 37 11 9 4 0 0 76 13 156
2011 SG-06 35 31 10 14 10 0 0 67 24 51
2011 SG-07 25 30 10 20 15 0 0 55 35 20

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 23 35 21 13 6 0 0 59 19 605
2018 SG-02 50 38 8 0 4 0 0 88 4 26
2018 SG-03 36 31 17 11 3 0 3 69 14 36
2018 SG-04 25 37 21 12 4 0 1 63 16 261
2018 SG-05 21 38 23 10 8 0 0 60 17 183
2018 SG-06 14 25 20 25 16 0 0 39 41 44
2018 SG-07 6 25 38 22 9 0 0 31 31 32
2018 SG-08 0 25 25 42 8 0 0 25 50 12
2017 SG 26 40 18 10 5 0 0 66 16 593
2017 SG-02 52 36 6 0 6 0 0 88 6 17
2017 SG-03 42 29 21 4 0 0 4 74 4 24
2017 SG-04 28 46 13 10 3 0 0 75 12 269
2017 SG-05 25 39 20 9 7 0 1 64 16 188
2017 SG-06 7 38 26 18 11 0 0 45 29 55
2017 SG-07 7 19 37 22 15 0 0 26 37 27
2014 SG 24 43 20 8 5 0 0 67 13 569
2014 SG-02 41 47 12 0 0 0 0 88 0 17
2014 SG-03 14 64 14 0 0 0 7 85 0 14
2014 SG-04 23 48 20 6 2 0 0 71 8 260
2014 SG-05 29 38 21 4 7 1 0 67 12 178
2014 SG-06 17 33 22 17 11 0 0 50 28 54
2014 SG-07 16 38 13 19 16 0 0 53 34 32
2011 SG 27 35 21 11 6 0 0 62 17 541
2011 SG-02 56 33 11 0 0 0 0 89 0 18
2011 SG-03 60 30 5 0 5 0 0 90 5 20
2011 SG-04 25 39 23 9 4 0 0 64 12 270
2011 SG-05 29 34 19 12 5 0 0 63 17 156
2011 SG-06 16 22 25 22 16 0 0 37 37 51
2011 SG-07 0 35 25 20 20 0 0 35 40 20
2008 SG 21 35 22 14 7 0 0 56 22 454
2008 SG-03 46 38 8 0 0 0 8 92 0 13
2008 SG-04 23 41 20 10 6 0 0 64 16 246
2008 SG-05 18 29 29 17 7 1 0 47 24 108
2008 SG-06 20 27 24 17 12 0 0 46 29 41
2008 SG-07 12 20 24 28 16 0 0 32 44 25

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 SG 25 34 40 605
2018 SG-02 19 50 31 26
2018 SG-03 39 22 39 36
2018 SG-04 22 33 45 262
2018 SG-05 23 38 39 181
2018 SG-06 38 27 36 45
2018 SG-07 44 25 31 32
2018 SG-08 33 33 33 12
2017 SG 24 40 36 594
2017 SG-02 35 27 38 18
2017 SG-03 21 55 24 24
2017 SG-04 23 35 42 269
2017 SG-05 22 48 30 188
2017 SG-06 24 40 36 55
2017 SG-07 26 30 44 27
2014 SG 25 37 38 570
2014 SG-02 23 23 53 17
2014 SG-03 29 21 50 14
2014 SG-04 25 38 37 260
2014 SG-05 22 39 39 178
2014 SG-06 25 47 27 55
2014 SG-07 22 28 50 32
2011 SG 32 35 33 539
2011 SG-02 39 39 22 18
2011 SG-03 35 15 50 20
2011 SG-04 32 35 33 269
2011 SG-05 29 36 35 156
2011 SG-06 38 36 26 50
2011 SG-07 40 40 20 20

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 SG 8 54 24 3 5 7 153
2018 SG-03 0 57 21 0 14 7 14
2018 SG-04 5 52 26 3 9 5 58
2018 SG-05 8 55 20 8 0 10 40
2018 SG-06 12 59 24 0 0 6 17
2018 SG-07 29 36 36 0 0 0 14
2017 SG 6 54 26 5 4 5 140
2017 SG-04 3 42 40 8 2 5 62
2017 SG-05 10 61 12 5 2 10 41
2017 SG-06 8 77 15 0 0 0 13
2014 SG 8 53 23 7 9999 10 144
2014 SG-04 5 53 23 11 9999 9 66
2014 SG-05 8 51 23 5 9999 13 39
2014 SG-06 22 43 29 0 9999 7 14
2011 SG 8 54 23 10 9999 5 173
2011 SG-04 8 49 33 6 9999 4 85
2011 SG-05 4 62 13 13 9999 7 45
2011 SG-06 5 63 16 11 9999 5 19
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 41 47 6 4 2 0 0 88 5 604
2018 SG-02 46 50 4 0 0 0 0 96 0 26
2018 SG-03 47 39 11 3 0 0 0 86 3 36
2018 SG-04 37 50 6 5 2 0 0 88 7 262
2018 SG-05 41 47 7 4 2 0 0 87 6 182
2018 SG-06 53 44 2 0 0 0 0 98 0 43
2018 SG-07 44 41 6 6 3 0 0 84 9 32
2018 SG-08 50 42 0 0 8 0 0 92 8 12
2017 SG 41 46 6 5 2 0 0 87 7 593
2017 SG-02 45 44 5 0 5 0 0 89 5 18
2017 SG-03 62 29 8 0 0 0 0 92 0 24
2017 SG-04 36 50 6 5 3 0 0 86 8 269
2017 SG-05 40 45 7 5 2 1 0 86 7 187
2017 SG-06 45 45 5 2 2 0 0 91 4 55
2017 SG-07 44 37 4 15 0 0 0 81 15 27
2014 SG 35 48 11 5 2 0 0 83 6 570
2014 SG-02 30 70 0 0 0 0 0 100 0 17
2014 SG-03 36 50 7 7 0 0 0 86 7 14
2014 SG-04 32 48 12 7 1 0 0 80 8 260
2014 SG-05 34 48 11 3 3 0 0 83 6 178
2014 SG-06 42 47 7 2 2 0 0 89 4 55
2014 SG-07 44 38 9 6 3 0 0 81 9 32
2011 SG 35 49 9 5 2 0 0 84 7 539
2011 SG-02 33 44 11 11 0 0 0 78 11 18
2011 SG-03 30 60 0 10 0 0 0 90 10 20
2011 SG-04 35 48 11 4 1 1 0 83 6 269
2011 SG-05 32 52 8 6 2 0 0 84 8 155
2011 SG-06 37 51 8 2 2 0 0 88 4 51
2011 SG-07 40 50 0 0 10 0 0 90 10 20
2008 SG 43 41 10 5 1 0 0 84 6 455
2008 SG-03 62 23 8 8 0 0 0 85 8 13
2008 SG-04 37 45 12 5 1 0 0 82 6 247
2008 SG-05 47 36 11 6 0 0 0 83 6 108
2008 SG-06 46 41 5 7 0 0 0 88 7 41
2008 SG-07 52 36 4 0 8 0 0 88 8 25

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 19 48 20 9 4 1 0 67 13 600
2018 SG-02 23 58 15 4 0 0 0 81 4 26
2018 SG-03 28 42 19 6 6 0 0 69 11 36
2018 SG-04 18 45 21 9 5 2 0 65 14 258
2018 SG-05 18 47 21 9 4 1 0 66 13 181
2018 SG-06 24 42 22 4 7 0 0 67 11 45
2018 SG-07 13 56 9 22 0 0 0 69 22 32
2018 SG-08 27 64 9 0 0 0 0 91 0 11
2017 SG 22 44 19 11 4 1 0 66 15 591
2017 SG-02 18 43 22 16 0 0 0 62 16 18
2017 SG-03 58 34 8 0 0 0 0 92 0 24
2017 SG-04 20 44 22 10 3 1 0 64 14 268
2017 SG-05 20 45 17 13 5 0 0 65 18 187
2017 SG-06 17 48 15 9 9 2 0 66 19 54
2017 SG-07 15 44 26 15 0 0 0 59 15 27
2014 SG 16 46 22 10 5 2 0 63 15 570
2014 SG-02 18 59 12 0 6 6 0 81 6 17
2014 SG-03 36 29 29 7 0 0 0 64 7 14
2014 SG-04 14 49 23 8 4 2 0 64 12 260
2014 SG-05 17 46 17 14 4 2 0 64 18 178
2014 SG-06 20 36 27 9 7 0 0 56 16 55
2014 SG-07 13 41 22 19 6 0 0 53 25 32
2011 SG 24 45 18 9 3 0 0 69 12 535
2011 SG-02 24 53 12 6 0 6 0 81 6 17
2011 SG-03 50 40 10 0 0 0 0 90 0 20
2011 SG-04 24 43 22 10 2 0 0 67 11 266
2011 SG-05 25 48 13 10 4 0 0 73 14 155
2011 SG-06 16 43 22 12 8 0 0 59 20 51
2011 SG-07 20 50 15 5 10 0 0 70 15 20

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 14 29 38 13 4 1 1 18 43 603
2018 SG-02 4 20 40 20 8 0 8 30 26 25
2018 SG-03 6 22 36 28 6 3 0 34 29 36
2018 SG-04 13 26 42 13 5 1 2 18 39 261
2018 SG-05 15 31 37 13 3 1 1 16 47 182
2018 SG-06 25 34 32 9 0 0 0 9 59 44
2018 SG-07 25 38 25 9 3 0 0 13 63 32
2018 SG-08 8 33 50 8 0 0 0 8 42 12
2017 SG 15 25 37 16 4 1 2 21 41 592
2017 SG-02 12 23 36 23 6 0 0 29 35 17
2017 SG-03 4 17 33 24 8 0 12 37 25 24
2017 SG-04 14 25 36 17 5 1 1 23 40 268
2017 SG-05 16 26 39 13 3 1 2 16 43 188
2017 SG-06 20 20 42 18 0 0 0 18 40 55
2017 SG-07 19 37 41 4 0 0 0 4 56 27
2014 SG 14 30 37 15 3 0 1 19 44 568
2014 SG-02 6 18 53 18 6 0 0 23 23 17
2014 SG-03 21 0 36 36 0 7 0 38 23 14
2014 SG-04 8 29 40 19 3 0 0 22 37 259
2014 SG-05 15 33 34 13 5 0 1 18 48 177
2014 SG-06 24 33 33 9 2 0 0 11 56 55
2014 SG-07 25 34 28 13 0 0 0 13 59 32
2011 SG 10 29 39 14 5 1 1 19 41 537
2011 SG-02 6 22 44 17 11 0 0 28 28 18
2011 SG-03 0 42 47 5 5 0 0 11 42 19
2011 SG-04 9 28 39 16 6 0 2 23 38 269
2011 SG-05 10 28 40 14 6 1 1 20 39 156
2011 SG-06 24 36 34 6 0 0 0 6 60 50
2011 SG-07 16 42 37 5 0 0 0 5 58 19
2008 SG 15 32 35 13 5 1 1 18 47 453
2008 SG-03 8 23 31 8 15 8 8 27 36 13
2008 SG-04 11 29 39 16 4 0 1 20 41 245
2008 SG-05 19 32 30 12 5 1 1 17 53 108
2008 SG-06 22 44 22 7 5 0 0 12 66 41
2008 SG-07 24 32 36 4 4 0 0 8 56 25

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 15 21 29 23 9 2 2 33 37 599
2018 SG-02 8 21 17 21 21 4 8 48 33 24
2018 SG-03 11 14 19 25 22 8 0 52 27 36
2018 SG-04 16 20 29 20 10 2 2 32 38 259
2018 SG-05 15 23 29 24 7 1 1 32 38 181
2018 SG-06 18 23 32 25 2 0 0 27 41 44
2018 SG-07 22 22 34 19 3 0 0 22 44 32
2018 SG-08 17 0 50 33 0 0 0 33 17 12
2017 SG 15 23 31 19 9 1 2 29 39 593
2017 SG-02 6 31 23 23 17 0 0 40 37 17
2017 SG-03 0 17 13 16 42 0 12 66 19 24
2017 SG-04 14 23 31 20 9 1 2 30 38 269
2017 SG-05 18 21 32 21 5 2 1 27 40 188
2017 SG-06 16 35 29 16 4 0 0 20 51 55
2017 SG-07 11 22 56 4 4 4 0 8 35 27
2014 SG 16 24 32 20 6 2 1 26 41 568
2014 SG-02 0 35 41 23 0 0 0 23 35 17
2014 SG-03 0 14 7 57 7 14 0 75 17 14
2014 SG-04 13 23 34 20 7 2 2 28 37 259
2014 SG-05 20 25 33 15 4 2 1 20 47 178
2014 SG-06 20 24 31 15 9 0 0 24 44 54
2014 SG-07 25 19 25 31 0 0 0 31 44 32
2011 SG 14 22 27 22 10 2 3 34 38 538
2011 SG-02 6 33 11 28 22 0 0 50 39 18
2011 SG-03 15 30 15 25 15 0 0 40 45 20
2011 SG-04 13 19 27 23 12 3 4 37 34 269
2011 SG-05 13 21 28 26 8 1 3 35 36 156
2011 SG-06 22 33 33 8 4 0 0 12 55 49
2011 SG-07 25 30 20 15 5 0 5 21 58 20
2008 SG 15 22 31 18 11 2 2 30 38 454
2008 SG-03 8 15 8 23 23 15 8 60 30 13
2008 SG-04 12 18 32 23 11 2 2 35 32 246
2008 SG-05 15 28 31 15 9 1 1 25 43 108
2008 SG-06 20 27 32 2 12 2 5 16 50 41
2008 SG-07 36 28 28 0 8 0 0 8 64 25

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 21 28 30 13 4 1 1 18 51 602
2018 SG-02 16 12 24 32 4 0 12 41 32 25
2018 SG-03 17 19 33 14 14 3 0 29 37 36
2018 SG-04 17 30 31 14 5 2 2 19 49 261
2018 SG-05 23 28 33 12 3 0 1 16 51 181
2018 SG-06 32 36 20 11 0 0 0 11 68 44
2018 SG-07 41 28 19 9 3 0 0 13 69 32
2018 SG-08 33 42 25 0 0 0 0 0 75 12
2017 SG 23 28 26 14 5 2 2 19 53 591
2017 SG-02 23 35 23 14 6 0 0 19 58 17
2017 SG-03 12 26 17 20 8 0 17 34 46 24
2017 SG-04 21 26 27 15 6 3 2 22 49 269
2017 SG-05 22 28 32 12 4 1 1 16 51 186
2017 SG-06 35 38 14 11 2 0 0 13 73 55
2017 SG-07 37 37 19 7 0 0 0 7 74 27
2014 SG 28 31 27 10 3 1 1 13 59 567
2014 SG-02 41 6 23 24 6 0 0 30 47 17
2014 SG-03 14 21 36 21 7 0 0 29 36 14
2014 SG-04 19 34 30 12 3 2 1 15 54 259
2014 SG-05 30 31 27 8 2 1 1 10 62 176
2014 SG-06 45 22 18 11 4 0 0 15 67 55
2014 SG-07 50 38 9 3 0 0 0 3 88 32
2011 SG 22 27 31 12 6 1 1 18 50 539
2011 SG-02 33 11 28 11 17 0 0 28 44 18
2011 SG-03 35 15 30 10 10 0 0 20 50 20
2011 SG-04 14 28 33 15 7 1 2 22 43 269
2011 SG-05 20 28 34 10 5 2 1 16 49 155
2011 SG-06 41 33 18 4 2 0 2 6 76 51
2011 SG-07 50 30 15 5 0 0 0 5 80 20
2008 SG 19 29 31 11 7 2 1 18 50 452
2008 SG-03 23 15 38 8 8 8 0 17 42 13
2008 SG-04 16 26 35 12 7 2 1 20 44 245
2008 SG-05 18 36 29 10 7 1 0 17 54 107
2008 SG-06 34 37 17 10 0 0 2 10 73 41
2008 SG-07 32 20 32 12 4 0 0 16 52 25

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 12 20 36 23 7 1 1 31 33 596
2018 SG-02 4 8 16 40 20 4 8 68 14 25
2018 SG-03 8 22 17 31 14 3 6 48 33 36
2018 SG-04 10 15 37 29 9 1 0 38 25 257
2018 SG-05 13 21 39 20 4 1 2 25 35 179
2018 SG-06 18 39 36 5 2 0 0 7 57 44
2018 SG-07 16 34 41 9 0 0 0 9 50 32
2018 SG-08 25 25 50 0 0 0 0 0 50 12
2017 SG 10 18 38 23 9 1 1 33 29 590
2017 SG-02 13 6 30 33 18 0 0 51 19 16
2017 SG-03 0 17 30 33 12 0 8 49 18 24
2017 SG-04 8 14 40 24 12 1 1 37 22 269
2017 SG-05 11 19 40 25 4 1 1 30 30 186
2017 SG-06 16 29 33 15 7 0 0 22 45 55
2017 SG-07 19 30 41 4 7 0 0 11 48 27
2014 SG 10 17 37 28 7 1 0 35 27 568
2014 SG-02 0 0 41 47 12 0 0 59 0 17
2014 SG-03 14 0 43 36 7 0 0 43 14 14
2014 SG-04 5 14 35 36 9 0 1 45 19 258
2014 SG-05 9 20 40 24 6 1 0 30 29 178
2014 SG-06 24 27 31 11 7 0 0 18 51 55
2014 SG-07 28 19 47 6 0 0 0 6 47 32
2011 SG 9 15 35 29 10 1 1 40 24 538
2011 SG-02 0 11 17 39 33 0 0 72 11 18
2011 SG-03 5 5 30 40 15 0 5 58 11 20
2011 SG-04 6 10 36 33 13 1 1 47 16 268
2011 SG-05 6 19 34 30 8 2 0 39 26 155
2011 SG-06 22 31 37 10 0 0 0 10 53 51
2011 SG-07 25 35 40 0 0 0 0 0 60 20
2008 SG 8 19 35 27 9 0 1 37 27 451
2008 SG-03 0 15 15 46 15 0 8 67 17 13
2008 SG-04 5 15 36 32 10 0 2 43 21 243
2008 SG-05 7 21 41 20 9 1 0 30 29 108
2008 SG-06 22 29 29 17 2 0 0 20 51 41
2008 SG-07 24 32 28 8 8 0 0 16 56 25

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 19 30 26 15 5 2 2 21 51 600
2018 SG-02 12 20 16 36 8 0 8 48 35 25
2018 SG-03 17 17 22 22 14 3 6 39 36 36
2018 SG-04 20 30 25 14 7 3 1 22 51 261
2018 SG-05 18 33 28 15 3 2 1 19 53 181
2018 SG-06 33 38 17 12 0 0 0 12 71 42
2018 SG-07 16 28 38 13 3 0 3 16 45 32
2018 SG-08 25 8 58 8 0 0 0 8 33 12
2017 SG 21 28 26 15 6 2 1 22 51 593
2017 SG-02 18 23 23 31 6 0 0 37 41 17
2017 SG-03 8 17 17 24 25 0 8 54 28 24
2017 SG-04 19 27 25 17 7 3 1 26 48 269
2017 SG-05 22 29 28 13 5 1 1 19 53 188
2017 SG-06 27 31 31 9 0 0 2 9 59 55
2017 SG-07 30 41 22 4 0 0 4 4 73 27
2014 SG 25 27 29 14 4 1 0 18 53 567
2014 SG-02 12 6 35 36 12 0 0 47 18 17
2014 SG-03 21 7 43 21 7 0 0 29 29 14
2014 SG-04 22 27 31 17 3 0 0 20 49 258
2014 SG-05 20 32 29 10 5 2 1 16 54 177
2014 SG-06 40 24 29 4 4 0 0 7 64 55
2014 SG-07 47 22 16 16 0 0 0 16 69 32
2011 SG 15 26 30 19 7 2 2 27 43 537
2011 SG-02 11 22 17 17 17 6 11 40 40 18
2011 SG-03 5 20 30 35 10 0 0 45 25 20
2011 SG-04 13 21 33 21 9 1 2 30 36 268
2011 SG-05 14 28 31 19 6 3 0 26 42 155
2011 SG-06 28 44 18 6 2 0 2 8 73 50
2011 SG-07 30 35 25 10 0 0 0 10 65 20
2008 SG 19 24 27 17 7 3 3 26 45 453
2008 SG-03 31 8 8 23 8 15 8 40 50 13
2008 SG-04 18 20 29 21 7 2 3 29 41 245
2008 SG-05 14 36 22 16 10 2 0 26 51 108
2008 SG-06 32 22 34 5 2 2 2 8 56 41
2008 SG-07 32 16 32 12 4 0 4 17 50 25

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 16 23 26 23 8 2 3 32 41 603
2018 SG-02 12 12 27 27 12 4 8 43 26 26
2018 SG-03 8 22 19 25 17 6 3 45 33 36
2018 SG-04 17 23 22 24 8 3 3 34 42 261
2018 SG-05 16 25 30 20 7 1 2 27 42 182
2018 SG-06 19 26 33 19 5 0 0 23 44 43
2018 SG-07 16 19 25 31 6 0 3 39 35 32
2018 SG-08 17 25 42 17 0 0 0 17 42 12
2017 SG 13 18 31 22 9 3 3 34 33 594
2017 SG-02 11 11 45 16 11 5 0 29 23 18
2017 SG-03 0 13 21 24 25 8 8 59 16 24
2017 SG-04 13 20 30 19 11 3 3 32 35 269
2017 SG-05 14 17 35 23 6 2 3 31 33 188
2017 SG-06 20 16 29 24 9 0 2 33 37 55
2017 SG-07 11 22 30 33 4 0 0 37 33 27
2014 SG 13 19 27 29 9 1 2 39 33 568
2014 SG-02 6 6 47 41 0 0 0 41 12 17
2014 SG-03 14 14 36 14 14 7 0 31 31 14
2014 SG-04 14 17 22 35 9 1 2 45 32 258
2014 SG-05 11 21 30 25 10 1 3 35 34 178
2014 SG-06 20 16 27 29 7 0 0 36 36 55
2014 SG-07 13 22 41 13 13 0 0 25 34 32
2011 SG 12 21 31 21 10 3 4 32 35 540
2011 SG-02 0 11 33 28 28 0 0 56 11 18
2011 SG-03 10 35 30 15 5 0 5 21 47 20
2011 SG-04 12 16 28 26 12 3 3 40 30 269
2011 SG-05 13 24 36 15 7 2 4 23 39 156
2011 SG-06 14 33 29 12 6 2 4 19 50 51
2011 SG-07 15 20 40 15 5 0 5 21 37 20
2008 SG 16 21 25 20 11 3 4 33 39 454
2008 SG-03 23 0 23 15 8 15 15 33 33 13
2008 SG-04 13 23 21 22 13 4 4 38 39 246
2008 SG-05 17 23 28 19 10 1 3 30 41 108
2008 SG-06 17 22 44 12 2 0 2 15 40 41
2008 SG-07 28 12 32 16 12 0 0 28 40 25

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 17 28 33 14 6 1 2 20 46 603
2018 SG-02 12 23 31 15 12 0 8 29 38 26
2018 SG-03 11 14 42 22 8 0 3 31 26 36
2018 SG-04 15 29 30 16 7 2 2 24 46 261
2018 SG-05 15 30 35 12 6 1 2 18 46 181
2018 SG-06 30 32 34 5 0 0 0 5 61 44
2018 SG-07 34 13 41 9 3 0 0 13 47 32
2018 SG-08 17 33 42 8 0 0 0 8 50 12
2017 SG 20 24 34 13 6 2 2 19 46 593
2017 SG-02 18 23 40 14 6 0 0 19 41 17
2017 SG-03 0 34 12 20 17 0 17 44 41 24
2017 SG-04 19 24 31 16 7 3 1 23 45 269
2017 SG-05 19 23 40 12 3 1 2 15 44 188
2017 SG-06 26 26 33 7 5 2 2 13 53 55
2017 SG-07 33 22 41 4 0 0 0 4 56 27
2014 SG 21 27 34 12 5 1 1 17 49 566
2014 SG-02 6 30 41 23 0 0 0 23 36 17
2014 SG-03 29 14 21 21 7 7 0 31 46 14
2014 SG-04 20 24 36 12 5 1 2 17 45 258
2014 SG-05 19 30 32 14 5 1 0 18 49 177
2014 SG-06 30 20 31 11 7 0 0 19 50 54
2014 SG-07 38 34 25 3 0 0 0 3 72 32

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 44 31 10 8 7 1 0 75 15 602
2018 SG-02 42 42 12 0 4 0 0 85 4 26
2018 SG-03 54 26 6 3 11 0 0 80 14 35
2018 SG-04 40 30 12 9 7 2 0 71 17 260
2018 SG-05 42 32 8 10 7 1 0 75 17 182
2018 SG-06 56 24 11 4 4 0 0 80 9 45
2018 SG-07 45 35 13 3 3 0 0 81 6 31
2018 SG-08 58 25 8 0 8 0 0 83 8 12
2017 SG 46 30 6 9 7 1 0 78 16 594
2017 SG-02 46 27 0 11 17 0 0 72 28 18
2017 SG-03 71 8 8 4 8 0 0 79 12 24
2017 SG-04 41 32 7 10 8 2 0 75 18 269
2017 SG-05 45 32 7 10 5 1 0 78 15 188
2017 SG-06 46 34 5 13 2 0 0 80 14 55
2017 SG-07 63 26 4 4 4 0 0 89 7 27
2014 SG 46 30 9 9 4 1 0 77 14 569
2014 SG-02 65 18 6 12 0 0 0 82 12 17
2014 SG-03 64 29 7 0 0 0 0 93 0 14
2014 SG-04 42 32 12 10 4 0 0 74 14 259
2014 SG-05 43 29 8 12 5 2 0 74 17 178
2014 SG-06 53 31 4 5 4 2 2 87 9 55
2014 SG-07 59 25 0 3 9 3 0 87 13 32

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 48 37 7 6 2 0 0 85 8 602
2018 SG-02 42 46 8 4 0 0 0 88 4 26
2018 SG-03 65 21 6 3 6 0 0 85 9 34
2018 SG-04 45 38 10 5 2 0 0 84 7 262
2018 SG-05 47 36 7 8 3 1 0 83 10 182
2018 SG-06 51 38 7 2 2 0 0 89 4 45
2018 SG-07 53 33 0 13 0 0 0 87 13 30
2018 SG-08 50 42 0 8 0 0 0 92 8 12
2017 SG 47 36 7 6 3 0 0 83 9 592
2017 SG-02 40 43 17 0 0 0 0 83 0 18
2017 SG-03 71 16 0 8 4 0 0 88 12 24
2017 SG-04 47 35 9 6 3 0 0 82 9 268
2017 SG-05 44 41 7 5 4 0 0 85 9 188
2017 SG-06 47 36 5 11 0 0 0 84 11 55
2017 SG-07 46 31 4 12 8 0 0 77 19 26
2014 SG 45 40 7 6 2 0 0 85 8 569
2014 SG-02 77 23 0 0 0 0 0 100 0 17
2014 SG-03 79 14 7 0 0 0 0 93 0 14
2014 SG-04 43 41 7 7 2 0 0 84 8 259
2014 SG-05 42 40 8 7 2 1 0 84 9 178
2014 SG-06 47 38 5 7 2 0 0 86 9 55
2014 SG-07 44 38 9 9 0 0 0 81 9 32

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 41 39 11 5 3 1 0 81 9 604
2018 SG-02 35 54 8 0 4 0 0 88 4 26
2018 SG-03 54 31 6 6 3 0 0 86 9 35
2018 SG-04 35 39 15 6 3 2 0 75 9 262
2018 SG-05 46 36 7 5 4 2 0 84 9 182
2018 SG-06 47 44 7 2 0 0 0 91 2 45
2018 SG-07 32 52 6 3 6 0 0 84 10 31
2018 SG-08 50 17 17 17 0 0 0 67 17 12

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 39 41 12 3 3 3 0 83 5 600
2018 SG-02 46 42 4 0 4 0 4 92 4 26
2018 SG-03 46 37 9 3 3 3 0 85 6 35
2018 SG-04 35 42 12 3 3 6 0 82 6 260
2018 SG-05 40 40 14 2 3 2 0 81 4 181
2018 SG-06 47 30 14 5 5 0 0 77 9 43
2018 SG-07 44 44 9 3 0 0 0 88 3 32
2018 SG-08 33 58 8 0 0 0 0 92 0 12
2017 SG 39 38 13 3 3 4 0 80 6 594
2017 SG-02 35 60 0 0 5 0 0 95 5 18
2017 SG-03 58 22 17 0 0 4 0 83 0 24
2017 SG-04 35 39 15 3 4 3 1 78 7 269
2017 SG-05 41 34 14 3 3 5 0 79 6 188
2017 SG-06 42 42 9 2 2 3 0 87 4 55
2017 SG-07 44 41 11 4 0 0 0 85 4 27
2014 SG 44 37 10 3 2 3 1 85 5 569
2014 SG-02 47 35 12 0 0 6 0 88 0 17
2014 SG-03 50 43 0 0 0 7 0 100 0 14
2014 SG-04 44 41 8 2 2 3 1 88 4 260
2014 SG-05 44 37 10 3 2 3 0 84 6 178
2014 SG-06 49 29 18 4 0 0 0 78 4 55
2014 SG-07 35 29 19 10 0 6 0 69 10 31

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 41 39 10 6 3 1 0 81 9 600
2018 SG-02 46 38 8 4 0 4 0 88 4 26
2018 SG-03 50 32 6 6 6 0 0 82 12 34
2018 SG-04 39 38 11 7 3 1 0 79 10 261
2018 SG-05 39 44 9 3 3 2 0 84 7 181
2018 SG-06 48 27 11 7 7 0 0 75 14 44
2018 SG-07 31 50 9 9 0 0 0 81 9 32
2018 SG-08 50 42 8 0 0 0 0 92 0 12
2017 SG 36 45 9 5 3 2 0 82 9 593
2017 SG-02 46 32 5 6 5 5 0 82 12 18
2017 SG-03 58 22 17 4 0 0 0 79 4 24
2017 SG-04 33 47 11 4 3 2 0 82 7 268
2017 SG-05 34 43 10 8 4 2 0 78 12 188
2017 SG-06 33 58 4 2 4 0 0 91 5 55
2017 SG-07 37 44 4 15 0 0 0 81 15 27
2014 SG 38 42 11 4 2 2 0 82 7 568
2014 SG-02 30 47 18 0 0 6 0 81 0 17
2014 SG-03 54 38 0 0 8 0 0 92 8 13
2014 SG-04 37 45 10 5 2 2 0 83 7 260
2014 SG-05 39 39 10 4 3 4 0 82 8 178
2014 SG-06 44 38 15 4 0 0 0 82 4 55
2014 SG-07 35 48 6 3 3 3 0 87 7 31
2011 SG 32 40 16 5 4 3 0 74 10 539
2011 SG-02 22 56 0 6 6 11 0 88 13 18
2011 SG-03 45 40 10 0 5 0 0 85 5 20
2011 SG-04 33 39 16 5 4 3 0 74 9 269
2011 SG-05 32 37 17 6 3 4 0 72 10 155
2011 SG-06 25 47 16 4 8 0 0 73 12 51
2011 SG-07 35 45 5 15 0 0 0 80 15 20

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 46 40 8 3 4 0 0 85 6 600
2018 SG-02 54 35 12 0 0 0 0 88 0 26
2018 SG-03 54 34 0 3 9 0 0 89 11 35
2018 SG-04 44 39 10 3 3 0 0 83 6 261
2018 SG-05 45 42 5 2 5 0 1 88 7 179
2018 SG-06 55 30 9 2 5 0 0 84 7 44
2018 SG-07 38 41 16 3 3 0 0 78 6 32
2018 SG-08 50 42 8 0 0 0 0 92 0 12
2017 SG 44 41 7 4 4 1 0 86 7 593
2017 SG-02 46 33 11 0 11 0 0 78 11 18
2017 SG-03 71 21 4 4 0 0 0 92 4 24
2017 SG-04 41 45 6 3 3 1 0 87 7 268
2017 SG-05 44 41 7 3 4 1 0 85 7 188
2017 SG-06 44 44 5 3 4 0 0 87 7 55
2017 SG-07 37 37 11 7 7 0 0 74 15 27
2014 SG 44 41 9 4 2 0 0 86 6 569
2014 SG-02 53 41 6 0 0 0 0 94 0 17
2014 SG-03 57 36 7 0 0 0 0 93 0 14
2014 SG-04 43 45 8 3 1 0 0 87 4 260
2014 SG-05 46 37 8 5 3 1 0 84 8 178
2014 SG-06 51 35 9 5 0 0 0 85 5 55
2014 SG-07 39 45 6 3 6 0 0 84 10 31
2011 SG 40 41 12 4 3 0 0 81 7 539
2011 SG-02 28 56 6 0 6 6 0 88 6 18
2011 SG-03 70 20 10 0 0 0 0 90 0 20
2011 SG-04 40 41 13 4 2 0 0 81 6 269
2011 SG-05 41 40 11 5 3 1 0 81 8 155
2011 SG-06 31 47 12 4 6 0 0 78 10 51
2011 SG-07 35 35 20 5 5 0 0 70 10 20
2008 SG 35 43 11 6 4 1 0 79 9 452
2008 SG-03 46 46 8 0 0 0 0 92 0 13
2008 SG-04 37 42 12 5 2 1 0 80 8 246
2008 SG-05 35 45 7 7 6 1 0 80 12 107
2008 SG-06 29 56 7 5 2 0 0 85 7 41
2008 SG-07 25 38 21 8 8 0 0 63 17 24

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 21 30 19 8 7 9 6 60 18 604
2018 SG-02 19 46 12 4 4 15 0 77 9 26
2018 SG-03 26 29 3 3 14 17 9 73 23 35
2018 SG-04 18 26 21 10 6 12 6 54 20 262
2018 SG-05 20 27 24 7 9 5 8 55 18 182
2018 SG-06 29 44 9 4 7 4 2 79 12 45
2018 SG-07 23 42 19 10 3 0 3 67 13 31
2018 SG-08 33 42 8 8 0 8 0 82 9 12
2017 SG 23 33 14 10 7 7 6 65 19 593
2017 SG-02 5 56 11 17 5 0 5 65 23 18
2017 SG-03 44 21 13 0 4 4 13 79 5 23
2017 SG-04 20 31 15 10 7 9 7 61 21 269
2017 SG-05 25 32 13 9 7 5 7 66 19 188
2017 SG-06 22 36 14 11 5 9 2 66 18 55
2017 SG-07 30 44 4 11 7 4 0 77 19 27
2014 SG 29 31 13 11 6 5 5 67 19 569
2014 SG-02 36 18 23 12 0 0 12 60 13 17
2014 SG-03 64 14 7 0 7 7 0 85 8 14
2014 SG-04 28 30 12 11 6 7 5 67 20 260
2014 SG-05 25 34 13 15 5 3 5 64 21 177
2014 SG-06 33 29 22 4 5 4 4 67 10 55
2014 SG-07 28 47 0 9 9 3 3 80 20 32

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 23 39 17 11 5 3 1 65 17 601
2018 SG-02 27 46 12 4 4 8 0 79 8 26
2018 SG-03 17 34 23 14 11 0 0 51 26 35
2018 SG-04 23 36 17 14 7 3 1 61 21 261
2018 SG-05 21 43 19 9 3 4 1 67 13 180
2018 SG-06 34 32 16 9 7 2 0 67 16 44
2018 SG-07 28 47 16 6 3 0 0 75 9 32
2018 SG-08 33 25 33 8 0 0 0 58 8 12
2017 SG 30 38 13 10 5 4 1 71 16 590
2017 SG-02 22 29 22 22 6 0 0 51 28 18
2017 SG-03 54 22 21 4 0 0 0 75 4 24
2017 SG-04 25 38 13 10 7 6 1 68 18 266
2017 SG-05 31 37 14 10 5 3 1 70 15 188
2017 SG-06 35 44 7 9 2 2 0 81 11 54
2017 SG-07 48 37 4 7 0 4 0 88 8 27
2014 SG 27 43 10 9 5 5 1 74 15 570
2014 SG-02 18 53 12 0 18 0 0 70 18 17
2014 SG-03 29 36 14 7 0 14 0 75 8 14
2014 SG-04 23 45 12 10 4 5 1 73 15 260
2014 SG-05 29 42 7 10 8 4 1 74 19 178
2014 SG-06 29 44 11 5 5 5 0 77 12 55
2014 SG-07 47 38 13 3 0 0 0 84 3 32
2011 SG 25 37 12 10 8 7 1 67 20 537
2011 SG-02 28 44 17 6 6 0 0 72 11 18
2011 SG-03 25 30 5 10 5 15 10 73 20 20
2011 SG-04 20 38 13 12 9 8 1 64 22 266
2011 SG-05 29 35 10 10 7 6 3 70 19 156
2011 SG-06 24 45 12 8 6 6 0 73 15 51
2011 SG-07 35 30 15 5 15 0 0 65 20 20
2008 SG 23 38 15 13 5 6 0 65 20 455
2008 SG-03 31 38 8 8 0 15 0 82 9 13
2008 SG-04 21 40 13 14 6 6 0 65 21 248
2008 SG-05 21 38 19 10 6 6 0 63 17 108
2008 SG-06 25 40 10 15 8 3 0 67 23 40
2008 SG-07 40 20 20 12 4 4 0 63 17 25

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 23 43 21 7 4 1 0 67 12 601
2018 SG-02 27 50 12 4 0 4 4 83 4 26
2018 SG-03 34 31 17 3 11 3 0 68 15 35
2018 SG-04 22 41 24 7 4 2 0 65 11 261
2018 SG-05 19 46 23 6 4 1 1 66 10 180
2018 SG-06 18 51 9 13 9 0 0 69 22 45
2018 SG-07 26 39 16 19 0 0 0 65 19 31
2018 SG-08 42 33 17 8 0 0 0 75 8 12

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 13 24 22 14 13 11 2 43 31 599
2018 SG-02 23 31 23 4 8 12 0 61 13 26
2018 SG-03 26 17 11 11 17 14 3 52 34 35
2018 SG-04 12 21 21 17 15 11 2 38 37 261
2018 SG-05 9 26 27 13 12 11 2 40 29 178
2018 SG-06 18 29 22 7 16 9 0 51 24 45
2018 SG-07 16 48 13 10 10 3 0 67 20 31
2018 SG-08 25 17 25 25 8 0 0 42 33 12
2017 SG 13 22 18 15 16 13 3 42 37 592
2017 SG-02 16 29 27 5 22 0 0 45 28 18
2017 SG-03 41 8 34 0 4 4 8 56 5 24
2017 SG-04 9 25 19 17 17 12 2 39 39 268
2017 SG-05 13 20 14 18 16 14 5 41 42 188
2017 SG-06 15 22 13 13 17 19 2 47 37 54
2017 SG-07 22 15 30 15 4 15 0 43 22 27
2014 SG 11 20 17 20 18 12 2 36 44 570
2014 SG-02 12 23 18 29 6 12 0 40 40 17
2014 SG-03 14 21 7 14 14 21 7 50 40 14
2014 SG-04 10 18 18 22 18 14 0 32 47 260
2014 SG-05 11 22 17 18 16 12 3 39 40 178
2014 SG-06 13 22 16 15 25 5 4 38 44 55
2014 SG-07 22 28 16 19 16 0 0 50 34 32
2011 SG 9 15 19 19 19 16 3 30 47 540
2011 SG-02 11 22 11 17 11 22 6 46 38 18
2011 SG-03 10 25 5 20 20 15 5 44 50 20
2011 SG-04 9 15 20 17 19 16 3 31 44 269
2011 SG-05 7 13 21 17 21 19 3 26 48 156
2011 SG-06 12 18 12 31 22 6 0 31 56 51
2011 SG-07 10 15 25 20 15 10 5 29 41 20

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SG 12 88 605
2018 SG-04 12 88 260
2018 SG-05 11 89 183
2018 SG-06 18 82 45

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 SG 35 72
2018 SG-04 28 32
2018 SG-05 43 21

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 SG 61 72
2018 SG-04 63 32
2018 SG-05 76 21

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 SG 0 72
2018 SG-04 0 32
2018 SG-05 0 21

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 SG 7 72

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 SG 15 72
2018 SG-04 16 32

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 SG 42 72
2018 SG-04 44 32
2018 SG-05 43 21

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 SG 38 72
2018 SG-04 38 32
2018 SG-05 48 21

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 SG 38 72
2018 SG-04 41 32
2018 SG-05 48 21

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 SG 42 72
2018 SG-04 28 32
2018 SG-05 67 21

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 SG 42 72
2018 SG-04 41 32
2018 SG-05 38 21

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 SG 43 72
2018 SG-04 44 32
2018 SG-05 43 21

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 SG 31 72
2018 SG-04 31 32
2018 SG-05 33 21

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 SG 0 72
2018 SG-04 0 32
2018 SG-05 0 21

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 SG 7 72

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 SG 13 72
2018 SG-04 16 32

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 SG 54 72
2018 SG-04 56 32
2018 SG-05 71 21

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 SG 24 72
2018 SG-04 16 32
2018 SG-05 33 21

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 SG 17 72
2018 SG-05 29 21

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 SG 43 72
2018 SG-04 34 32
2018 SG-05 43 21

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 SG 19 72
2018 SG-05 29 21

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 SG 7 72
2018 SG-04 0 32

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 SG 15 72
2018 SG-04 25 32

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 SG 8 72

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 SG 7 72
2018 SG-05 0 21

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 SG 13 72

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 SG 44 72
2018 SG-04 53 32
2018 SG-05 48 21

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 SG 9 69

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 SG 35 69
2018 SG-04 37 30
2018 SG-05 25 20

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 SG 7 69

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 SG 12 69

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 SG 14 69

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 SG 14 69

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 SG 9 69

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 SG 36 69
2018 SG-04 30 30
2018 SG-05 45 20

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 SG 58 69
2018 SG-04 67 30
2018 SG-05 50 20

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 SG 0 69
2018 SG-04 0 30
2018 SG-05 0 20

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 SG 57 69
2018 SG-04 57 30
2018 SG-05 60 20

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 SG 10 69

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 11 15 20 6 6 33 10 44 21 604
2018 SG-02 15 27 12 8 4 19 15 65 18 26
2018 SG-03 17 3 19 3 14 36 8 35 30 36
2018 SG-04 9 13 19 4 7 39 10 42 22 259
2018 SG-05 10 14 22 6 4 34 10 43 18 183
2018 SG-06 7 27 24 7 9 20 7 45 21 45
2018 SG-07 13 22 19 16 3 22 6 48 26 32
2018 SG-08 25 33 17 8 0 17 0 70 10 12
2017 SG 12 15 16 5 6 37 8 51 20 594
2017 SG-02 5 32 22 0 11 24 5 53 15 18
2017 SG-03 29 4 12 4 0 38 12 66 8 24
2017 SG-04 12 12 15 4 5 41 11 49 19 269
2017 SG-05 10 17 14 7 7 38 6 49 26 188
2017 SG-06 13 18 22 9 2 34 2 49 17 55
2017 SG-07 19 33 15 0 15 19 0 64 18 27
2014 SG 10 12 17 9 5 38 11 42 25 570
2014 SG-02 18 6 12 12 0 41 12 50 25 17
2014 SG-03 7 7 14 0 14 57 0 33 33 14
2014 SG-04 8 12 18 8 4 37 12 39 24 260
2014 SG-05 8 10 17 8 3 43 11 39 25 178
2014 SG-06 15 20 15 5 9 24 13 54 23 55
2014 SG-07 25 16 9 19 6 25 0 54 33 32

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 22 37 18 7 6 10 0 66 14 603
2018 SG-02 31 42 12 4 0 8 4 83 4 26
2018 SG-03 23 23 17 6 14 17 0 55 24 35
2018 SG-04 22 34 22 6 6 10 0 62 14 259
2018 SG-05 19 41 15 7 4 13 1 69 13 183
2018 SG-06 20 51 11 9 7 2 0 73 16 45
2018 SG-07 34 22 22 13 6 3 0 58 19 32
2018 SG-08 33 50 17 0 0 0 0 83 0 12
2017 SG 24 34 17 5 4 14 2 69 11 591
2017 SG-02 40 38 5 0 11 5 0 83 12 18
2017 SG-03 43 14 17 0 0 26 0 77 0 23
2017 SG-04 21 32 19 6 4 17 2 64 12 269
2017 SG-05 24 34 16 5 5 14 2 69 12 188
2017 SG-06 19 50 15 7 2 7 0 74 10 54
2017 SG-07 27 42 19 0 4 8 0 75 4 26
2014 SG 18 29 22 6 4 19 2 60 13 570
2014 SG-02 18 36 23 0 0 23 0 69 0 17
2014 SG-03 29 14 0 7 7 43 0 75 25 14
2014 SG-04 15 29 22 7 5 21 2 57 14 260
2014 SG-05 17 28 22 4 4 21 3 60 11 178
2014 SG-06 25 29 24 4 5 11 2 63 10 55
2014 SG-07 31 31 16 16 3 3 0 65 19 32
2011 SG 27 33 17 8 3 12 0 68 13 540
2011 SG-02 39 28 11 6 6 11 0 75 13 18
2011 SG-03 30 30 25 5 0 10 0 67 6 20
2011 SG-04 24 35 17 7 4 13 0 68 12 269
2011 SG-05 29 32 15 10 3 10 1 69 14 156
2011 SG-06 29 27 18 6 6 14 0 66 14 51
2011 SG-07 30 30 20 10 0 10 0 67 11 20

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SG 7 93 604
2018 SG-04 8 92 262
2018 SG-05 7 93 181
2018 SG-07 0 100 31

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 SG 26 42

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 SG 74 42
2018 SG-04 75 20

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 SG 0 42
2018 SG-04 0 20
2018 SG-05 0 13

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 SG 12 42

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 SG 12 42

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 SG 24 41
2018 SG-04 32 19

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 SG 17 41

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 SG 17 41

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 SG 29 41
2018 SG-04 42 19

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 SG 20 41
2018 SG-04 26 19

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 SG 0 41
2018 SG-04 0 19
2018 SG-05 0 13

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 SG 22 41

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 SG 34 41
2018 SG-04 32 19

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 SG 0 41
2018 SG-04 0 19
2018 SG-05 0 13

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 SG 20 41
2018 SG-05 38 13

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 SG 0 41
2018 SG-04 0 19
2018 SG-05 0 13

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 SG 12 41

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 SG 36 42
2018 SG-04 40 20
2018 SG-05 46 13

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 SG 19 42

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 SG 17 42

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 SG 52 42
2018 SG-04 50 20
2018 SG-05 54 13

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 SG 15 40

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 SG 0 40
2018 SG-04 0 19
2018 SG-05 0 12

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 SG 13 40

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 SG 23 40

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 SG 18 40

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 SG 28 40

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 SG 40 40
2018 SG-04 42 19
2018 SG-05 50 12

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 SG 0 40
2018 SG-04 0 19
2018 SG-05 0 12

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 SG 65 40
2018 SG-04 63 19

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 12 15 21 2 4 38 8 51 11 604
2018 SG-02 23 19 15 0 0 23 19 73 0 26
2018 SG-03 14 8 14 0 8 47 8 50 19 36
2018 SG-04 11 12 21 2 5 40 9 45 14 261
2018 SG-05 11 14 23 3 3 38 8 46 11 182
2018 SG-06 11 27 25 5 0 27 5 57 7 44
2018 SG-07 16 31 16 0 3 34 0 71 5 32
2018 SG-08 17 33 25 0 0 25 0 67 0 12
2017 SG 12 15 16 3 2 42 10 57 10 594
2017 SG-02 13 32 11 6 5 27 5 67 17 18
2017 SG-03 29 4 17 0 0 38 12 66 0 24
2017 SG-04 10 13 16 2 2 45 12 53 10 269
2017 SG-05 12 15 15 3 4 44 9 56 13 188
2017 SG-06 15 26 22 0 0 33 5 65 0 55
2017 SG-07 15 19 11 7 0 41 7 64 14 27
2014 SG 10 11 17 4 2 45 12 48 12 570
2014 SG-02 18 12 12 0 0 53 6 71 0 17
2014 SG-03 0 21 0 7 0 64 7 75 25 14
2014 SG-04 8 10 17 5 2 46 14 43 16 260
2014 SG-05 9 11 19 3 2 44 12 46 12 178
2014 SG-06 15 16 20 2 0 40 7 59 3 55
2014 SG-07 25 16 19 3 3 28 6 62 10 32

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 24 36 19 4 4 12 1 69 9 602
2018 SG-02 35 46 12 0 0 4 4 88 0 26
2018 SG-03 22 25 8 3 8 31 3 71 17 36
2018 SG-04 23 34 22 4 5 11 0 65 10 260
2018 SG-05 23 36 19 4 3 14 1 69 8 182
2018 SG-06 24 42 18 7 2 7 0 71 10 45
2018 SG-07 32 39 16 0 3 10 0 79 4 31
2018 SG-08 25 50 17 0 0 8 0 82 0 12
2017 SG 26 33 16 3 3 17 2 73 7 591
2017 SG-02 29 43 11 0 5 11 0 82 6 18
2017 SG-03 45 13 12 0 4 21 4 78 6 24
2017 SG-04 22 32 17 3 2 21 3 71 7 268
2017 SG-05 26 34 16 2 4 16 2 73 7 187
2017 SG-06 27 42 16 2 0 13 0 79 2 55
2017 SG-07 38 35 15 8 0 4 0 76 8 26
2014 SG 22 30 17 4 2 23 2 70 8 569
2014 SG-02 30 29 6 0 0 35 0 91 0 17
2014 SG-03 7 36 0 7 0 43 7 86 14 14
2014 SG-04 19 30 17 4 2 25 2 68 9 259
2014 SG-05 22 31 18 4 1 21 2 70 7 178
2014 SG-06 27 31 16 4 0 20 2 74 5 55
2014 SG-07 38 25 16 6 3 13 0 71 11 32
2011 SG 33 35 15 3 2 12 0 77 6 539
2011 SG-02 44 33 6 0 6 11 0 88 6 18
2011 SG-03 30 35 15 5 5 5 5 72 11 20
2011 SG-04 30 36 18 3 1 12 0 75 5 269
2011 SG-05 35 32 14 4 1 13 0 78 6 155
2011 SG-06 35 39 8 4 2 12 0 84 7 51
2011 SG-07 40 40 5 0 10 5 0 84 11 20
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 55 24 8 5 5 1 0 81 11 601
2018 SG-02 64 28 4 0 4 0 0 92 4 25
2018 SG-03 67 17 11 3 3 0 0 83 6 36
2018 SG-04 48 27 11 7 5 2 0 76 13 260
2018 SG-05 60 25 4 4 6 1 0 86 11 181
2018 SG-06 59 20 9 7 5 0 0 80 11 44
2018 SG-07 56 22 9 3 9 0 0 78 13 32
2018 SG-08 67 17 8 8 0 0 0 83 8 12
2017 SG 56 24 8 4 6 2 0 82 10 594
2017 SG-02 67 16 6 5 5 0 0 83 11 18
2017 SG-03 62 25 4 0 4 4 0 91 4 24
2017 SG-04 53 26 6 4 8 2 0 81 13 269
2017 SG-05 57 26 10 3 3 2 0 85 5 188
2017 SG-06 55 18 9 9 9 0 0 73 18 55
2017 SG-07 56 22 7 0 7 7 0 84 8 27

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 29 45 15 7 5 1 0 74 12 600
2018 SG-02 31 42 23 4 0 0 0 73 4 26
2018 SG-03 37 31 11 3 14 3 0 71 18 35
2018 SG-04 24 44 15 9 7 1 0 69 16 259
2018 SG-05 31 48 15 4 3 0 0 79 7 183
2018 SG-06 37 35 16 7 2 2 0 74 10 43
2018 SG-07 23 58 10 3 6 0 0 81 10 31
2018 SG-08 58 42 0 0 0 0 0 100 0 12
2017 SG 28 45 14 6 5 1 0 74 12 594
2017 SG-02 27 56 5 5 5 0 0 84 11 18
2017 SG-03 22 33 21 8 0 16 0 65 10 24
2017 SG-04 26 44 14 7 7 1 0 71 14 269
2017 SG-05 27 44 18 4 5 1 0 72 10 188
2017 SG-06 31 51 7 9 2 0 0 82 11 55
2017 SG-07 37 52 0 7 4 0 0 89 11 27

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 22 38 17 13 9 1 0 61 22 602
2018 SG-02 38 27 4 15 8 8 0 71 25 26
2018 SG-03 37 26 11 11 11 3 0 65 24 35
2018 SG-04 21 35 20 13 8 2 0 57 22 261
2018 SG-05 22 42 17 11 9 0 0 64 20 181
2018 SG-06 16 44 16 13 9 2 0 61 23 45
2018 SG-07 10 45 13 19 10 3 0 57 30 31
2018 SG-08 33 50 0 17 0 0 0 83 17 12
2017 SG 15 44 16 14 9 2 0 60 23 593
2017 SG-02 16 51 11 5 16 0 0 67 22 18
2017 SG-03 21 42 29 4 4 0 0 63 8 24
2017 SG-04 18 39 18 14 10 2 0 58 24 268
2017 SG-05 11 49 14 13 9 4 0 62 23 188
2017 SG-06 13 51 15 18 4 0 0 64 22 55
2017 SG-07 7 44 7 26 11 0 4 54 38 27

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 11 22 25 18 23 0 1 33 41 604
2018 SG-02 8 38 19 8 27 0 0 46 35 26
2018 SG-03 17 28 22 11 19 0 3 46 31 36
2018 SG-04 10 20 23 18 27 1 1 31 46 262
2018 SG-05 13 23 28 17 19 0 1 36 37 181
2018 SG-06 5 20 36 20 18 0 0 25 39 44
2018 SG-07 9 16 31 31 13 0 0 25 44 32
2018 SG-08 17 25 8 25 25 0 0 42 50 12
2017 SG 10 22 22 16 27 0 2 33 44 594
2017 SG-02 6 18 22 16 38 0 0 24 55 18
2017 SG-03 12 20 30 8 21 4 4 36 32 24
2017 SG-04 9 20 22 16 30 0 2 30 48 269
2017 SG-05 12 25 23 16 21 1 2 38 39 188
2017 SG-06 7 24 24 20 25 0 0 31 45 55
2017 SG-07 4 26 15 15 41 0 0 30 56 27

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 7 23 30 23 17 0 0 31 40 602
2018 SG-02 23 35 27 4 12 0 0 58 15 26
2018 SG-03 17 33 19 17 14 0 0 50 31 36
2018 SG-04 7 25 31 23 15 0 0 31 38 261
2018 SG-05 6 25 30 23 16 0 0 31 39 180
2018 SG-06 2 9 23 34 32 0 0 11 66 44
2018 SG-07 3 6 31 28 31 0 0 9 59 32
2018 SG-08 8 8 58 17 8 0 0 17 25 12
2017 SG 9 22 31 21 15 0 1 32 36 592
2017 SG-02 16 23 38 5 17 0 0 40 22 18
2017 SG-03 21 29 26 8 8 4 4 54 18 24
2017 SG-04 10 25 33 18 13 0 1 35 32 268
2017 SG-05 7 22 31 25 13 0 2 30 39 187
2017 SG-06 7 13 31 29 20 0 0 20 49 55
2017 SG-07 4 11 11 41 33 0 0 15 74 27

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 11 31 26 19 12 0 1 43 31 602
2018 SG-02 42 35 12 12 0 0 0 77 12 26
2018 SG-03 14 49 11 9 14 0 3 65 24 35
2018 SG-04 13 34 27 14 10 0 1 48 25 261
2018 SG-05 9 30 27 22 13 0 1 39 34 181
2018 SG-06 5 14 30 36 16 0 0 18 52 44
2018 SG-07 3 16 25 38 19 0 0 19 56 32
2018 SG-08 0 33 42 0 25 0 0 33 25 12
2017 SG 15 30 27 15 10 1 2 47 26 594
2017 SG-02 22 34 16 6 16 0 5 59 23 18
2017 SG-03 25 37 17 0 12 4 4 67 14 24
2017 SG-04 16 33 26 14 7 0 3 51 22 269
2017 SG-05 14 29 26 18 11 1 1 44 29 188
2017 SG-06 7 31 31 16 14 0 0 38 31 55
2017 SG-07 4 11 41 19 26 0 0 15 44 27

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 12 22 26 22 18 0 1 33 40 604
2018 SG-02 31 8 35 15 12 0 0 38 27 26
2018 SG-03 14 31 33 6 17 0 0 44 22 36
2018 SG-04 11 23 24 20 19 0 1 35 40 262
2018 SG-05 12 21 28 23 17 0 0 33 40 181
2018 SG-06 2 16 23 30 27 0 2 19 58 44
2018 SG-07 3 19 28 38 13 0 0 22 50 32
2018 SG-08 17 33 8 25 17 0 0 50 42 12
2017 SG 13 20 28 22 15 1 2 33 38 592
2017 SG-02 11 18 27 27 17 0 0 29 44 18
2017 SG-03 29 25 21 12 8 4 0 56 22 24
2017 SG-04 14 23 25 22 14 0 1 38 37 268
2017 SG-05 12 17 30 23 15 1 3 30 39 187
2017 SG-06 7 16 34 26 16 0 0 24 42 55
2017 SG-07 4 7 37 22 26 4 0 12 50 27

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 34 29 17 8 8 1 4 66 17 599
2018 SG-02 77 15 8 0 0 0 0 92 0 26
2018 SG-03 50 28 11 0 11 0 0 78 11 36
2018 SG-04 37 28 15 5 6 1 7 71 13 260
2018 SG-05 30 31 20 8 8 1 3 63 17 179
2018 SG-06 20 27 23 14 16 0 0 48 30 44
2018 SG-07 6 34 22 19 19 0 0 41 38 32
2018 SG-08 8 58 8 17 8 0 0 67 25 12
2017 SG 30 30 20 6 7 1 6 65 14 593
2017 SG-02 35 27 33 0 0 0 5 65 0 18
2017 SG-03 29 25 12 8 8 8 8 65 20 24
2017 SG-04 38 30 18 4 5 0 6 72 9 268
2017 SG-05 28 28 19 10 7 1 8 62 18 188
2017 SG-06 15 40 25 7 7 2 4 58 15 55
2017 SG-07 0 22 37 7 26 0 7 24 36 27

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 21 28 23 13 15 0 0 49 28 604
2018 SG-02 50 31 19 0 0 0 0 81 0 26
2018 SG-03 39 25 17 8 11 0 0 64 19 36
2018 SG-04 20 30 24 11 15 0 0 50 26 262
2018 SG-05 20 28 20 17 15 0 0 48 31 181
2018 SG-06 14 20 18 18 30 0 0 34 48 44
2018 SG-07 9 19 34 16 22 0 0 28 38 32
2018 SG-08 17 33 25 0 25 0 0 50 25 12
2017 SG 21 31 22 14 12 0 1 52 26 591
2017 SG-02 33 29 11 16 11 0 0 62 28 18
2017 SG-03 37 25 21 8 8 0 0 63 17 24
2017 SG-04 24 30 21 11 14 0 0 54 25 268
2017 SG-05 18 34 23 15 10 1 1 52 25 186
2017 SG-06 11 31 27 18 13 0 0 42 31 55
2017 SG-07 7 15 26 37 15 0 0 22 52 27

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 18 36 27 12 7 1 1 54 19 600
2018 SG-02 35 35 23 8 0 0 0 69 8 26
2018 SG-03 21 55 6 9 6 0 3 78 16 33
2018 SG-04 19 31 28 12 8 1 1 51 20 259
2018 SG-05 15 36 29 12 7 1 0 52 19 183
2018 SG-06 14 43 27 11 5 0 0 57 16 44
2018 SG-07 9 34 22 22 13 0 0 44 34 32
2018 SG-08 17 50 25 0 8 0 0 67 8 12
2017 SG 22 32 26 12 8 1 1 55 19 591
2017 SG-02 22 45 11 17 5 0 0 67 22 18
2017 SG-03 42 25 8 8 8 8 0 73 18 24
2017 SG-04 22 29 29 12 6 0 2 52 18 268
2017 SG-05 23 33 23 12 8 1 1 57 21 186
2017 SG-06 16 35 33 9 7 0 0 51 16 55
2017 SG-07 4 41 33 7 15 0 0 44 22 27

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 12 30 30 17 10 0 1 43 27 597
2018 SG-02 42 19 31 4 4 0 0 62 8 26
2018 SG-03 29 26 26 10 6 0 3 57 17 31
2018 SG-04 12 32 29 17 10 1 0 44 27 259
2018 SG-05 10 32 29 17 11 0 1 43 28 182
2018 SG-06 7 25 36 18 14 0 0 32 32 44
2018 SG-07 0 25 41 22 13 0 0 25 34 32
2018 SG-08 8 25 17 33 17 0 0 33 50 12
2017 SG 15 29 26 18 11 0 1 44 29 591
2017 SG-02 22 34 22 11 11 0 0 56 22 18
2017 SG-03 37 33 17 8 4 0 0 70 12 24
2017 SG-04 17 26 26 18 11 0 1 44 30 268
2017 SG-05 10 33 25 21 11 1 0 43 32 186
2017 SG-06 11 36 24 15 14 0 0 47 29 55
2017 SG-07 0 26 48 11 15 0 0 26 26 27

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 20 34 23 14 8 0 1 54 22 598
2018 SG-02 31 46 19 0 4 0 0 77 4 26
2018 SG-03 34 16 28 9 13 0 0 50 22 32
2018 SG-04 19 33 26 14 7 0 2 53 21 258
2018 SG-05 20 34 22 14 9 0 1 55 23 183
2018 SG-06 14 36 20 14 16 0 0 50 30 44
2018 SG-07 19 34 13 31 3 0 0 53 34 32
2018 SG-08 8 42 25 17 8 0 0 50 25 12
2017 SG 22 36 19 12 9 1 1 59 21 590
2017 SG-02 27 45 11 5 11 0 0 72 16 18
2017 SG-03 43 26 14 9 9 0 0 69 17 23
2017 SG-04 22 37 20 12 7 1 3 60 19 268
2017 SG-05 20 32 23 12 12 1 1 53 24 186
2017 SG-06 16 44 13 13 14 0 0 60 27 55
2017 SG-07 19 41 22 15 4 0 0 59 19 27

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 18 34 22 15 9 0 1 53 25 598
2018 SG-02 27 35 27 4 8 0 0 62 12 26
2018 SG-03 33 39 6 12 9 0 0 73 21 33
2018 SG-04 16 33 25 16 9 0 1 50 25 258
2018 SG-05 21 32 22 17 7 0 1 54 24 183
2018 SG-06 9 34 20 14 23 0 0 43 36 44
2018 SG-07 13 44 13 19 13 0 0 56 31 32
2018 SG-08 9 45 27 9 9 0 0 55 18 11
2017 SG 25 28 24 14 7 1 1 55 21 590
2017 SG-02 33 27 18 5 17 0 0 60 22 18
2017 SG-03 58 29 8 0 4 0 0 88 4 24
2017 SG-04 23 31 24 13 6 1 1 56 19 268
2017 SG-05 25 23 26 15 8 3 1 49 23 186
2017 SG-06 14 33 26 16 11 0 0 47 27 55
2017 SG-07 19 31 15 31 4 0 0 50 35 26

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 44 27 14 7 6 0 2 73 13 598
2018 SG-02 73 19 4 4 0 0 0 92 4 26
2018 SG-03 45 30 12 6 3 0 3 78 9 33
2018 SG-04 39 27 18 7 7 0 3 68 14 259
2018 SG-05 51 27 10 7 4 0 1 78 11 181
2018 SG-06 43 25 14 7 9 0 2 70 16 44
2018 SG-07 38 25 13 19 6 0 0 63 25 32
2018 SG-08 42 25 25 0 8 0 0 67 8 12
2017 SG 45 26 14 8 3 0 2 73 12 591
2017 SG-02 44 27 18 11 0 0 0 71 11 18
2017 SG-03 58 21 8 4 4 0 4 83 9 24
2017 SG-04 42 29 15 7 4 0 1 73 12 269
2017 SG-05 49 24 12 9 3 0 4 76 12 185
2017 SG-06 42 22 20 15 2 0 0 64 16 55
2017 SG-07 48 22 15 11 0 0 4 73 12 27

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 62 17 7 3 5 0 6 84 9 600
2018 SG-02 69 15 4 0 12 0 0 85 12 26
2018 SG-03 61 24 0 3 6 0 6 90 10 33
2018 SG-04 57 19 6 4 6 0 7 82 11 259
2018 SG-05 68 13 6 4 4 0 6 85 8 183
2018 SG-06 50 23 14 2 5 0 7 78 7 44
2018 SG-07 72 22 6 0 0 0 0 94 0 32
2018 SG-08 83 0 17 0 0 0 0 83 0 12

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 67 14 7 4 5 1 4 84 9 599
2018 SG-02 73 15 0 4 4 0 4 92 8 26
2018 SG-03 72 16 0 3 9 0 0 88 13 32
2018 SG-04 60 18 9 3 4 1 5 83 7 259
2018 SG-05 71 10 5 4 6 1 3 85 10 183
2018 SG-06 75 11 9 5 0 0 0 86 5 44
2018 SG-07 72 13 3 9 3 0 0 84 13 32
2018 SG-08 75 17 8 0 0 0 0 92 0 12
2017 SG 70 14 5 3 3 1 4 88 6 594
2017 SG-02 62 21 6 0 11 0 0 83 11 18
2017 SG-03 71 17 4 0 4 0 4 91 4 24
2017 SG-04 70 13 6 4 3 1 4 87 7 269
2017 SG-05 71 14 5 3 3 1 3 88 6 188
2017 SG-06 62 22 7 2 2 2 3 89 4 55
2017 SG-07 70 15 4 0 7 0 4 88 8 27

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 52 30 11 3 3 0 1 83 6 603
2018 SG-02 58 23 8 8 4 0 0 81 12 26
2018 SG-03 54 37 6 0 3 0 0 91 3 35
2018 SG-04 50 33 9 3 3 0 2 84 7 261
2018 SG-05 55 23 15 3 3 0 1 78 6 182
2018 SG-06 47 38 11 0 4 0 0 84 4 45
2018 SG-07 52 35 10 3 0 0 0 87 3 31
2018 SG-08 58 17 8 8 0 0 8 82 9 12
2017 SG 54 27 10 3 3 0 2 83 7 592
2017 SG-02 35 32 22 5 5 0 0 67 11 18
2017 SG-03 66 13 4 4 8 0 4 83 13 24
2017 SG-04 54 25 11 4 3 0 3 81 8 268
2017 SG-05 53 30 11 2 2 1 1 85 4 188
2017 SG-06 51 35 5 5 4 0 0 86 9 55
2017 SG-07 62 23 8 4 4 0 0 85 8 26

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 55 19 11 7 6 0 1 75 13 602
2018 SG-02 69 19 0 8 4 0 0 88 12 26
2018 SG-03 74 3 6 9 9 0 0 77 17 35
2018 SG-04 48 23 13 7 6 1 2 74 13 260
2018 SG-05 59 16 11 8 5 0 1 75 14 183
2018 SG-06 62 16 9 9 4 0 0 78 13 45
2018 SG-07 47 33 13 3 3 0 0 80 7 30
2018 SG-08 50 0 25 0 17 0 8 55 18 12
2017 SG 57 20 9 5 6 0 2 79 12 592
2017 SG-02 57 21 5 6 11 0 0 78 17 18
2017 SG-03 75 12 0 0 8 0 4 91 9 24
2017 SG-04 58 19 8 6 7 0 3 79 13 267
2017 SG-05 58 20 11 4 4 1 2 80 9 188
2017 SG-06 51 27 7 3 9 0 2 80 13 55
2017 SG-07 52 22 15 4 7 0 0 74 11 27

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 47 10 5 4 2 0 32 84 8 600
2018 SG-02 65 12 0 4 0 0 19 95 5 26
2018 SG-03 69 3 0 0 3 0 26 96 4 35
2018 SG-04 47 6 2 2 1 0 42 92 5 259
2018 SG-05 45 10 6 3 2 0 34 83 7 182
2018 SG-06 36 27 14 11 7 0 5 67 19 44
2018 SG-07 48 10 23 10 6 0 3 60 17 31
2018 SG-08 33 33 8 17 0 0 8 73 18 12
2017 SG 48 13 4 3 1 0 31 88 6 594
2017 SG-02 38 16 6 0 5 0 35 83 8 18
2017 SG-03 78 12 0 0 0 0 9 100 0 24
2017 SG-04 48 8 2 1 1 0 41 94 3 269
2017 SG-05 50 13 5 2 0 0 31 91 2 188
2017 SG-06 42 26 9 16 2 0 5 71 19 55
2017 SG-07 33 30 11 19 4 0 4 65 23 27

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 52 26 13 3 2 0 3 80 6 601
2018 SG-02 62 31 4 0 4 0 0 92 4 26
2018 SG-03 61 24 6 3 3 0 3 88 6 33
2018 SG-04 44 28 18 5 2 0 3 74 8 261
2018 SG-05 62 23 9 2 2 0 3 87 3 182
2018 SG-06 49 29 13 4 4 0 0 78 9 45
2018 SG-07 48 29 13 6 0 0 3 80 7 31
2018 SG-08 67 17 17 0 0 0 0 83 0 12
2017 SG 53 24 12 4 2 0 4 81 6 593
2017 SG-02 22 33 22 13 5 0 5 58 19 18
2017 SG-03 74 8 8 0 0 0 9 91 0 24
2017 SG-04 48 26 14 5 3 0 4 77 8 268
2017 SG-05 59 23 11 3 1 0 4 85 4 188
2017 SG-06 56 24 11 2 4 0 4 83 6 55
2017 SG-07 56 30 11 0 0 4 0 88 0 27

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 63 19 5 4 5 0 4 86 9 604
2018 SG-02 31 35 12 12 8 0 4 68 20 26
2018 SG-03 60 11 9 11 6 0 3 74 18 35
2018 SG-04 55 24 5 5 7 0 4 82 12 261
2018 SG-05 75 11 5 2 4 0 3 89 6 183
2018 SG-06 80 18 0 0 0 0 2 100 0 45
2018 SG-07 61 26 3 6 3 0 0 87 10 31
2018 SG-08 83 8 0 0 0 0 8 100 0 12
2017 SG 63 17 6 3 5 1 4 85 9 594
2017 SG-02 16 43 11 5 24 0 0 60 29 18
2017 SG-03 63 12 8 4 4 4 4 82 9 24
2017 SG-04 58 16 8 5 7 1 4 78 13 269
2017 SG-05 71 16 5 1 2 1 4 92 3 188
2017 SG-06 71 22 0 0 3 0 4 96 4 55
2017 SG-07 70 22 0 0 0 7 0 100 0 27

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 44 33 14 4 3 0 2 79 7 604
2018 SG-02 38 42 12 8 0 0 0 81 8 26
2018 SG-03 66 31 0 0 3 0 0 97 3 35
2018 SG-04 37 32 19 4 3 1 4 72 8 261
2018 SG-05 47 33 12 3 3 0 1 81 7 183
2018 SG-06 44 33 11 4 4 0 2 80 9 45
2018 SG-07 55 35 6 3 0 0 0 90 3 31
2018 SG-08 58 25 0 17 0 0 0 83 17 12
2017 SG 47 30 14 4 2 1 3 79 6 594
2017 SG-02 22 45 17 0 5 0 11 75 6 18
2017 SG-03 66 22 4 0 4 0 4 91 4 24
2017 SG-04 41 30 17 6 2 0 4 74 9 269
2017 SG-05 49 27 15 4 1 1 3 79 4 188
2017 SG-06 51 36 9 2 2 0 0 88 3 55
2017 SG-07 67 26 4 0 4 0 0 93 4 27

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 7 29 43 17 5 0 0 35 22 607
2018 SG-02 15 54 23 4 4 0 0 69 8 26
2018 SG-03 11 36 36 11 6 0 0 47 17 36
2018 SG-04 5 29 48 11 5 0 0 35 16 262
2018 SG-05 8 27 39 21 5 0 0 36 26 183
2018 SG-06 4 20 42 24 9 0 0 24 33 45
2018 SG-07 0 6 50 38 6 0 0 6 44 32
2018 SG-08 8 33 33 17 8 0 0 42 25 12
2017 SG 7 28 42 17 6 1 0 35 23 593
2017 SG-02 5 40 32 17 5 0 0 46 22 18
2017 SG-03 17 51 24 4 4 0 0 67 8 24
2017 SG-04 7 30 40 15 7 1 0 37 23 268
2017 SG-05 6 25 48 16 4 1 0 32 20 188
2017 SG-06 5 16 45 25 7 0 0 22 33 55
2017 SG-07 0 15 33 37 15 0 0 15 52 27

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 11 21 41 20 8 0 0 28 32 602
2018 SG-02 4 15 35 27 19 0 0 46 19 26
2018 SG-03 14 14 37 17 17 0 0 34 29 35
2018 SG-04 9 21 41 20 8 0 0 29 30 260
2018 SG-05 10 17 45 21 6 0 0 27 28 183
2018 SG-06 23 28 23 21 5 0 0 26 51 43
2018 SG-07 9 47 41 3 0 0 0 3 56 32
2018 SG-08 8 25 42 17 8 0 0 25 33 12
2017 SG 11 19 42 21 7 0 0 29 30 594
2017 SG-02 17 5 32 33 13 0 0 46 22 18
2017 SG-03 8 4 33 38 17 0 0 54 12 24
2017 SG-04 11 17 40 25 7 1 0 31 28 269
2017 SG-05 10 18 46 19 9 0 0 27 27 188
2017 SG-06 13 26 45 13 4 0 0 16 38 55
2017 SG-07 15 48 37 0 0 0 0 0 63 27
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 14 23 27 15 18 3 0 15 85 603
2018 SG-02 23 23 8 23 19 0 4 24 76 26
2018 SG-03 29 20 31 6 9 6 0 30 70 35
2018 SG-04 13 20 25 17 21 3 1 13 87 262
2018 SG-05 11 25 31 14 17 2 0 11 89 180
2018 SG-06 16 24 31 13 16 0 0 16 84 45
2018 SG-07 19 22 31 16 9 3 0 19 81 32
2018 SG-08 25 17 8 8 33 8 0 27 73 12
2017 SG 12 22 25 16 20 5 0 13 87 593
2017 SG-02 14 23 23 17 23 0 0 14 86 17
2017 SG-03 25 21 21 12 17 0 4 26 74 24
2017 SG-04 11 20 23 16 24 5 0 12 88 269
2017 SG-05 13 24 26 16 15 5 1 14 86 188
2017 SG-06 7 29 29 13 20 2 0 7 93 55
2017 SG-07 15 19 26 19 19 4 0 15 85 27

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 SG 27 497
2018 SG-03 43 23
2018 SG-04 31 219
2018 SG-05 17 155
2018 SG-06 34 38
2018 SG-07 12 25
2017 SG 23 490
2017 SG-02 54 15
2017 SG-03 29 17
2017 SG-04 26 225
2017 SG-05 18 151
2017 SG-06 22 50
2017 SG-07 9 22

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 SG 48 497
2018 SG-03 57 23
2018 SG-04 53 219
2018 SG-05 43 155
2018 SG-06 45 38
2018 SG-07 48 25
2017 SG 53 490
2017 SG-02 73 15
2017 SG-03 54 17
2017 SG-04 58 225
2017 SG-05 46 151
2017 SG-06 42 50
2017 SG-07 59 22

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 SG 28 497
2018 SG-03 22 23
2018 SG-04 27 219
2018 SG-05 30 155
2018 SG-06 26 38
2018 SG-07 20 25
2017 SG 23 490
2017 SG-02 40 15
2017 SG-03 30 17
2017 SG-04 23 225
2017 SG-05 21 151
2017 SG-06 24 50
2017 SG-07 27 22

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 SG 39 497
2018 SG-03 17 23
2018 SG-04 39 219
2018 SG-05 37 155
2018 SG-06 55 38
2018 SG-07 52 25
2017 SG 42 490
2017 SG-02 33 15
2017 SG-03 30 17
2017 SG-04 37 225
2017 SG-05 44 151
2017 SG-06 52 50
2017 SG-07 55 22

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 SG 12 497
2018 SG-03 0 23
2018 SG-04 13 219
2018 SG-05 14 155
2018 SG-06 13 38
2018 SG-07 0 25
2017 SG 11 490
2017 SG-02 13 15
2017 SG-03 0 17
2017 SG-04 10 225
2017 SG-05 15 151
2017 SG-06 4 50
2017 SG-07 5 22

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 SG 55 497
2018 SG-03 22 23
2018 SG-04 55 219
2018 SG-05 57 155
2018 SG-06 74 38
2018 SG-07 60 25

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 SG 23 497
2018 SG-03 17 23
2018 SG-04 25 219
2018 SG-05 25 155
2018 SG-06 11 38
2018 SG-07 12 25
2017 SG 46 490
2017 SG-02 40 15
2017 SG-03 47 17
2017 SG-04 47 225
2017 SG-05 46 151
2017 SG-06 34 50
2017 SG-07 50 22

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 SG 2 28 23 14 8 24 485
2018 SG-03 4 57 22 9 0 9 23
2018 SG-04 2 26 24 13 7 28 214
2018 SG-05 1 30 26 14 9 21 152
2018 SG-06 3 30 16 22 11 19 37
2018 SG-07 4 21 13 29 4 29 24
2017 SG 2 39 25 12 6 15 481
2017 SG-02 0 53 20 13 7 7 15
2017 SG-03 0 52 25 6 6 12 17
2017 SG-04 0 38 26 13 8 15 223
2017 SG-05 5 38 23 13 6 15 146
2017 SG-06 4 40 29 10 4 13 48
2017 SG-07 0 32 23 14 5 27 22

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SG 21 79 493
2018 SG-03 43 57 23
2018 SG-04 23 77 218
2018 SG-05 19 81 154
2018 SG-06 16 84 38
2018 SG-07 5 95 22

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 30 21 19 9 11 1 8 56 22 606
2018 SG-02 54 19 15 0 0 4 8 83 0 26
2018 SG-03 19 19 19 8 0 0 33 58 13 36
2018 SG-04 26 22 19 11 13 2 9 53 26 262
2018 SG-05 34 19 19 10 13 1 5 56 24 182
2018 SG-06 33 27 22 7 7 0 4 63 14 45
2018 SG-07 38 13 28 6 13 3 0 52 19 32
2018 SG-08 42 25 8 8 17 0 0 67 25 12

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 7 19 20 23 24 1 6 29 50 498
2018 SG-03 13 17 13 30 17 0 9 33 52 23
2018 SG-04 10 19 19 22 24 1 5 31 49 219
2018 SG-05 3 20 21 25 25 1 6 25 53 155
2018 SG-06 13 8 29 18 24 0 8 23 46 38
2018 SG-07 0 28 32 12 24 0 4 29 38 25
2017 SG 7 17 18 22 26 3 8 26 54 491
2017 SG-02 13 26 13 20 27 0 0 40 47 15
2017 SG-03 13 29 12 12 18 12 6 50 36 17
2017 SG-04 6 17 18 20 29 3 7 26 54 225
2017 SG-05 7 18 19 22 22 3 9 28 50 152
2017 SG-06 4 16 16 32 22 2 8 22 60 50
2017 SG-07 5 0 18 14 50 5 9 5 74 22

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 3 8 12 24 50 0 3 11 77 498
2018 SG-03 4 9 26 9 48 0 4 14 59 23
2018 SG-04 4 7 14 24 47 0 4 11 74 219
2018 SG-05 1 10 8 26 53 0 2 10 81 156
2018 SG-06 5 3 13 29 50 0 0 8 79 38
2018 SG-07 0 0 8 33 54 4 0 0 91 24
2017 SG 2 8 11 19 53 2 5 11 78 489
2017 SG-02 0 6 0 20 74 0 0 6 94 15
2017 SG-03 0 17 18 13 41 12 0 19 61 17
2017 SG-04 1 8 11 17 58 1 4 9 79 224
2017 SG-05 3 8 13 22 44 3 7 12 73 151
2017 SG-06 4 8 6 28 46 0 8 13 80 50
2017 SG-07 5 0 5 14 68 5 5 5 90 22
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