2018 Public Service Employee Survey Results by Theme for Health Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - SE

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 57 29 7 2 5 0 0 86 7 42
2018 SE-02 54 42 0 4 0 0 0 96 4 24
2018 SE-03 58 17 17 0 8 0 0 75 8 12
2017 SE 45 40 0 7 8 0 0 85 15 40
2017 SE-02 44 40 0 4 12 0 0 84 16 25
2014 SE 44 40 4 10 2 0 0 84 12 50
2014 SE-02 37 42 4 13 4 0 0 79 17 24
2014 SE-03 45 45 9 0 0 0 0 91 0 11
2011 SE 40 43 7 7 3 0 0 82 10 68
2011 SE-02 37 37 13 11 3 0 0 74 13 38
2011 SE-03 50 42 0 0 8 0 0 92 8 12
2008 SE 44 47 2 5 2 0 0 91 7 43
2008 SE-02 46 42 4 4 4 0 0 88 8 26

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 36 48 7 5 5 0 0 83 10 42
2018 SE-02 38 46 8 8 0 0 0 83 8 24
2018 SE-03 42 42 8 0 8 0 0 83 8 12
2017 SE 30 35 13 10 12 0 0 65 22 40
2017 SE-02 28 32 12 12 16 0 0 60 28 25

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 61 32 5 2 0 0 0 93 2 41
2018 SE-02 58 38 4 0 0 0 0 96 0 24
2018 SE-03 82 9 9 0 0 0 0 91 0 11
2017 SE 67 20 3 8 3 0 0 87 10 40
2017 SE-02 60 24 4 8 4 0 0 84 12 25
2014 SE 76 20 2 2 0 0 0 96 2 50
2014 SE-02 71 25 0 4 0 0 0 96 4 24
2014 SE-03 82 9 9 0 0 0 0 91 0 11
2011 SE 76 21 1 0 1 0 0 97 1 68
2011 SE-02 71 24 3 0 3 0 0 95 3 38
2011 SE-03 75 25 0 0 0 0 0 100 0 12

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 57 36 2 0 5 0 0 93 5 42
2018 SE-02 54 42 4 0 0 0 0 96 0 24
2018 SE-03 67 25 0 0 8 0 0 92 8 12
2017 SE 58 23 3 5 13 0 0 80 17 40
2017 SE-02 48 28 4 4 16 0 0 76 20 25
2014 SE 52 36 6 4 2 0 0 88 6 50
2014 SE-02 46 37 4 8 4 0 0 83 13 24
2014 SE-03 64 36 0 0 0 0 0 100 0 11
2011 SE 38 49 4 6 3 0 0 87 9 68
2011 SE-02 42 42 5 8 3 0 0 84 11 38
2011 SE-03 42 50 0 0 8 0 0 92 8 12
2008 SE 44 47 0 7 2 0 0 91 9 43
2008 SE-02 42 46 0 8 4 0 0 88 12 26

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 36 29 14 14 7 0 0 64 21 42
2018 SE-02 42 21 21 13 4 0 0 63 17 24
2018 SE-03 25 42 8 17 8 0 0 67 25 12
2017 SE 30 30 15 15 8 3 0 62 23 40
2017 SE-02 28 28 20 8 12 4 0 58 21 25
2014 SE 28 46 14 6 6 0 0 74 12 50
2014 SE-02 34 42 8 4 13 0 0 75 17 24
2014 SE-03 18 73 9 0 0 0 0 91 0 11
2011 SE 26 35 18 7 10 3 0 64 18 68
2011 SE-02 29 32 18 8 8 5 0 64 17 38
2011 SE-03 17 33 25 8 17 0 0 50 25 12

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 37 27 12 20 5 0 0 63 24 41
2018 SE-02 43 17 22 17 0 0 0 61 17 23
2018 SE-03 25 50 0 17 8 0 0 75 25 12
2017 SE 30 30 20 8 12 0 0 60 20 40
2017 SE-02 32 24 24 4 16 0 0 56 20 25
2014 SE 26 42 18 8 6 0 0 68 14 50
2014 SE-02 34 29 20 4 13 0 0 63 17 24
2014 SE-03 27 73 0 0 0 0 0 100 0 11
2011 SE 25 35 19 10 7 3 0 62 18 68
2011 SE-02 26 34 18 11 8 3 0 62 19 38
2011 SE-03 17 25 42 8 0 8 0 45 9 12
2008 SE 16 44 16 16 7 0 0 60 23 43
2008 SE-02 19 50 12 12 8 0 0 69 19 26

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 43 12 19 14 10 2 0 56 24 42
2018 SE-02 42 13 25 17 4 0 0 54 21 24
2018 SE-03 50 8 8 8 17 8 0 64 27 12
2017 SE 20 38 13 10 12 8 0 62 24 40
2017 SE-02 20 28 16 12 12 12 0 55 27 25
2014 SE 36 28 18 8 10 0 0 64 18 50
2014 SE-02 38 20 17 8 17 0 0 58 25 24
2014 SE-03 55 27 9 9 0 0 0 82 9 11
2011 SE 21 40 21 10 3 6 0 64 14 68
2011 SE-02 26 32 21 13 5 3 0 59 19 38
2011 SE-03 17 50 17 8 0 8 0 73 9 12
2008 SE 37 30 16 9 2 5 0 71 12 43
2008 SE-02 42 23 15 12 4 4 0 68 16 26
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 57 29 7 5 2 0 0 86 7 42
2018 SE-02 67 17 13 4 0 0 0 83 4 24
2018 SE-03 50 33 0 8 8 0 0 83 17 12
2017 SE 38 23 15 15 5 0 5 63 21 40
2017 SE-02 36 16 20 20 4 0 4 54 25 25
2014 SE 44 36 8 10 2 0 0 80 12 50
2014 SE-02 46 25 4 21 4 0 0 71 25 24
2014 SE-03 45 36 18 0 0 0 0 82 0 11
2011 SE 32 28 21 10 6 1 1 62 17 68
2011 SE-02 32 21 21 13 8 3 3 56 22 38
2011 SE-03 33 25 33 0 8 0 0 58 8 12
2008 SE 30 30 14 14 7 2 2 63 22 43
2008 SE-02 35 31 4 15 8 4 4 71 25 26

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 57 31 2 5 5 0 0 88 10 42
2018 SE-02 67 25 4 0 4 0 0 92 4 24
2018 SE-03 50 33 0 8 8 0 0 83 17 12
2017 SE 43 20 3 22 10 0 3 64 33 40
2017 SE-02 40 20 4 24 12 0 0 60 36 25
2014 SE 40 38 8 10 4 0 0 78 14 50
2014 SE-02 38 33 8 13 8 0 0 71 21 24
2014 SE-03 36 36 9 18 0 0 0 73 18 11
2011 SE 26 38 15 10 7 1 1 67 18 68
2011 SE-02 26 37 16 8 11 3 0 65 19 38
2011 SE-03 17 42 17 17 8 0 0 58 25 12
2008 SE 28 35 9 12 16 0 0 63 28 43
2008 SE-02 31 31 12 8 19 0 0 62 27 26

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 64 17 10 7 2 0 0 81 10 42
2018 SE-02 71 8 8 13 0 0 0 79 13 24
2018 SE-03 58 17 17 0 8 0 0 75 8 12
2017 SE 40 23 10 25 0 0 3 64 26 40
2017 SE-02 40 20 8 32 0 0 0 60 32 25
2014 SE 50 26 16 4 2 0 2 77 6 50
2014 SE-02 55 16 13 8 4 0 4 74 13 24
2014 SE-03 45 36 18 0 0 0 0 82 0 11

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 36 21 26 2 2 12 0 65 5 42
2018 SE-02 33 25 29 4 0 8 0 64 5 24
2018 SE-03 25 17 33 0 0 25 0 56 0 12
2017 SE 10 35 15 20 3 15 3 55 27 40
2017 SE-02 4 40 16 20 4 16 0 52 29 25
2014 SE 24 36 16 10 2 12 0 68 14 50
2014 SE-02 17 37 13 17 4 13 0 62 24 24
2014 SE-03 27 27 36 0 0 9 0 60 0 11
2011 SE 18 28 22 9 6 15 3 55 18 68
2011 SE-02 18 29 16 11 5 16 5 60 20 38
2011 SE-03 17 17 42 0 8 17 0 40 10 12

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 31 21 17 19 10 2 0 54 29 42
2018 SE-02 33 33 13 17 4 0 0 67 21 24
2018 SE-03 25 0 33 25 8 8 0 27 36 12
2017 SE 18 28 13 23 15 5 0 47 39 40
2017 SE-02 16 24 16 20 20 4 0 42 42 25
2014 SE 14 38 22 16 2 8 0 56 20 50
2014 SE-02 13 33 21 21 4 8 0 50 27 24
2014 SE-03 36 36 27 0 0 0 0 73 0 11
2011 SE 12 29 22 19 10 6 1 44 32 68
2011 SE-02 16 29 24 18 8 3 3 47 28 38
2011 SE-03 8 25 17 25 8 17 0 40 40 12
2008 SE 16 28 14 12 23 7 0 48 38 43
2008 SE-02 19 35 19 8 12 8 0 58 21 26

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 17 24 24 19 12 5 0 43 33 42
2018 SE-02 21 25 21 21 8 4 0 48 30 24
2018 SE-03 8 17 42 17 8 8 0 27 27 12
2017 SE 3 38 15 23 18 5 0 42 42 40
2017 SE-02 0 44 8 24 20 4 0 46 46 25
2014 SE 4 26 22 30 8 10 0 33 42 50
2014 SE-02 0 34 13 33 8 13 0 38 47 24
2014 SE-03 18 18 36 18 9 0 0 36 27 11
2011 SE 7 28 22 21 10 12 0 40 35 68
2011 SE-02 5 26 24 24 11 11 0 35 38 38
2011 SE-03 25 0 33 17 0 25 0 33 22 12
2008 SE 2 23 19 26 26 5 0 27 54 43
2008 SE-02 0 31 23 23 19 4 0 32 44 26

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 19 21 33 14 10 2 0 41 24 42
2018 SE-02 29 17 25 21 8 0 0 46 29 24
2018 SE-03 0 33 42 8 8 8 0 36 18 12
2017 SE 5 28 28 13 22 5 0 34 37 40
2017 SE-02 4 28 28 16 20 4 0 33 38 25
2014 SE 14 30 22 18 6 10 0 49 26 50
2014 SE-02 17 21 13 29 13 8 0 41 45 24
2014 SE-03 27 27 36 0 0 9 0 60 0 11
2011 SE 6 21 35 24 9 6 0 28 34 68
2011 SE-02 5 21 37 24 11 3 0 27 35 38
2011 SE-03 8 17 25 25 8 17 0 30 40 12
2008 SE 12 30 12 28 19 0 0 42 47 43
2008 SE-02 12 31 15 31 12 0 0 42 42 26
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 33 31 17 14 2 0 2 66 17 42
2018 SE-02 33 29 21 13 0 0 4 65 13 24
2018 SE-03 33 33 8 17 8 0 0 67 25 12
2017 SE 20 40 13 10 15 3 0 62 26 40
2017 SE-02 24 32 12 12 16 4 0 58 29 25
2014 SE 24 46 14 6 8 0 2 71 14 50
2014 SE-02 13 54 8 8 13 0 4 69 22 24
2014 SE-03 36 27 27 0 9 0 0 64 9 11
2011 SE 12 41 18 19 9 1 0 54 28 68
2011 SE-02 16 37 24 13 8 3 0 54 22 38
2011 SE-03 0 42 17 25 17 0 0 42 42 12

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 50 40 0 7 2 0 0 90 10 42
2018 SE-02 54 38 0 8 0 0 0 92 8 24
2018 SE-03 58 33 0 8 0 0 0 92 8 12
2017 SE 45 28 13 10 5 0 0 73 15 40
2017 SE-02 36 32 20 8 4 0 0 68 12 25

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 14 33 12 14 7 14 5 59 26 42
2018 SE-02 17 42 4 17 8 4 8 67 29 24
2018 SE-03 8 17 25 8 8 33 0 38 25 12
2017 SE 3 18 15 30 17 15 3 24 58 40
2017 SE-02 4 12 20 28 20 16 0 19 57 25
2014 SE 2 30 18 22 12 16 0 38 40 50
2014 SE-02 0 34 17 25 12 13 0 38 42 24
2014 SE-03 0 27 18 9 27 18 0 33 44 11

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 48 36 2 10 2 0 2 85 12 42
2018 SE-02 46 46 4 4 0 0 0 92 4 24
2018 SE-03 50 17 0 17 8 0 8 73 27 12
2017 SE 38 28 13 15 8 0 0 65 22 40
2017 SE-02 40 24 16 12 8 0 0 64 20 25
2014 SE 34 46 8 10 2 0 0 80 12 50
2014 SE-02 29 54 0 17 0 0 0 83 17 24
2014 SE-03 36 36 9 9 9 0 0 73 18 11
2011 SE 21 35 16 13 13 1 0 57 27 68
2011 SE-02 13 37 18 13 16 3 0 51 30 38
2011 SE-03 25 33 17 8 17 0 0 58 25 12
2008 SE 21 28 33 9 9 0 0 49 19 43
2008 SE-02 27 27 27 8 12 0 0 54 19 26

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 24 28 14 7 7 3 17 65 17 29
2018 SE-02 31 38 6 6 6 6 6 79 14 16
2017 SE 14 39 18 4 14 4 7 60 20 28
2017 SE-02 11 37 16 5 16 5 11 56 25 19
2014 SE 18 47 8 13 5 0 8 71 20 38
2014 SE-02 21 42 11 21 5 0 0 63 27 19

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 36 40 10 7 5 0 2 78 12 42
2018 SE-02 38 46 8 4 4 0 0 83 8 24
2018 SE-03 25 33 17 8 8 0 8 64 18 12
2017 SE 15 43 15 17 8 0 3 59 26 40
2017 SE-02 24 36 16 12 8 0 4 63 21 25
2014 SE 22 36 24 4 12 0 2 59 16 50
2014 SE-02 29 33 17 4 17 0 0 62 21 24
2014 SE-03 9 45 27 9 9 0 0 55 18 11
2011 SE 19 39 21 3 10 0 7 63 15 67
2011 SE-02 21 45 16 3 8 0 8 71 11 38
2011 SE-03 18 36 27 9 9 0 0 55 18 11
2008 SE 26 44 5 7 12 0 7 75 20 43
2008 SE-02 35 42 4 8 8 0 4 80 16 26

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 71 17 7 5 0 0 0 88 5 42
2018 SE-02 71 21 4 4 0 0 0 92 4 24
2018 SE-03 75 8 8 8 0 0 0 83 8 12
2017 SE 73 13 0 12 3 0 0 85 15 40
2017 SE-02 64 20 0 12 4 0 0 84 16 25
2014 SE 68 24 2 4 2 0 0 92 6 50
2014 SE-02 59 29 4 4 4 0 0 87 8 24
2014 SE-03 82 9 0 9 0 0 0 91 9 11
2011 SE 62 26 6 3 3 0 0 88 6 68
2011 SE-02 55 32 5 5 3 0 0 87 8 38
2011 SE-03 75 8 8 0 8 0 0 83 8 12
2008 SE 63 30 2 2 2 0 0 93 5 43
2008 SE-02 65 27 0 4 4 0 0 92 8 26

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 64 29 5 2 0 0 0 93 2 42
2018 SE-02 63 33 4 0 0 0 0 96 0 24
2018 SE-03 75 17 0 8 0 0 0 92 8 12
2017 SE 65 22 0 8 5 0 0 87 13 40
2017 SE-02 60 24 0 12 4 0 0 84 16 25
2014 SE 82 14 0 2 2 0 0 96 4 50
2014 SE-02 80 16 0 0 4 0 0 96 4 24
2014 SE-03 82 9 0 9 0 0 0 91 9 11
2011 SE 76 18 4 1 0 0 0 94 1 67
2011 SE-02 74 18 5 3 0 0 0 92 3 38
2011 SE-03 73 18 9 0 0 0 0 91 0 11
2008 SE 63 28 7 0 2 0 0 91 2 43
2008 SE-02 62 31 4 0 4 0 0 92 4 26

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 14 33 17 26 10 0 0 48 36 42
2018 SE-02 25 38 13 21 4 0 0 63 25 24
2018 SE-03 0 33 17 33 17 0 0 33 50 12
2017 SE 8 30 13 33 17 0 0 38 50 40
2017 SE-02 12 36 4 36 12 0 0 48 48 25
2014 SE 20 36 18 14 8 4 0 58 23 50
2014 SE-02 21 20 25 25 8 0 0 41 34 24
2014 SE-03 36 36 18 9 0 0 0 73 9 11
2011 SE 21 30 25 10 12 1 0 52 23 67
2011 SE-02 24 32 21 13 8 3 0 57 22 38
2011 SE-03 18 18 36 18 9 0 0 36 27 11
2008 SE 16 37 16 14 12 5 0 56 27 43
2008 SE-02 12 38 19 15 8 8 0 54 25 26

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 32 32 7 17 7 2 2 67 26 41
2018 SE-02 35 26 4 22 4 4 4 67 29 23
2018 SE-03 25 50 8 8 8 0 0 75 17 12
2017 SE 15 28 10 13 30 3 3 45 45 40
2017 SE-02 16 32 12 8 28 4 0 50 38 25
2014 SE 28 32 20 4 8 4 4 65 13 50
2014 SE-02 29 25 25 4 13 0 4 56 18 24
2014 SE-03 45 36 18 0 0 0 0 82 0 11
2011 SE 21 39 12 13 12 3 0 62 26 67
2011 SE-02 24 37 13 8 16 3 0 62 24 38
2011 SE-03 18 36 9 27 9 0 0 55 36 11
2008 SE 21 30 9 21 16 0 2 52 38 43
2008 SE-02 19 31 12 19 15 0 4 52 36 26

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 38 43 2 12 5 0 0 81 17 42
2018 SE-02 42 50 0 4 4 0 0 92 8 24
2018 SE-03 33 42 8 8 8 0 0 75 17 12
2017 SE 35 35 13 8 10 0 0 70 18 40
2017 SE-02 48 20 12 8 12 0 0 68 20 25
2014 SE 34 40 10 12 4 0 0 74 16 50
2014 SE-02 34 29 4 25 8 0 0 62 34 24
2014 SE-03 36 64 0 0 0 0 0 100 0 11
2011 SE 32 47 7 7 6 0 0 79 13 68
2011 SE-02 18 55 11 8 8 0 0 74 16 38
2011 SE-03 33 58 0 0 8 0 0 92 8 12

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 51 22 17 10 0 0 0 73 10 41
2018 SE-02 54 25 13 8 0 0 0 79 8 24
2018 SE-03 45 27 27 0 0 0 0 73 0 11
2017 SE 35 28 15 10 13 0 0 63 23 40
2017 SE-02 44 24 12 0 20 0 0 68 20 25
2014 SE 39 32 12 10 6 0 0 71 16 49
2014 SE-02 29 33 8 17 13 0 0 62 29 24
2014 SE-03 50 30 20 0 0 0 0 80 0 10

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 50 17 17 10 7 0 0 67 17 42
2018 SE-02 58 21 8 8 4 0 0 79 13 24
2018 SE-03 42 0 42 8 8 0 0 42 17 12
2017 SE 26 26 18 18 10 0 3 53 29 39
2017 SE-02 28 24 8 20 16 0 4 54 38 25
2014 SE 32 32 18 12 6 0 0 64 18 50
2014 SE-02 21 33 17 17 13 0 0 54 29 24
2014 SE-03 64 27 9 0 0 0 0 91 0 11
2011 SE 19 42 19 12 4 3 0 63 17 67
2011 SE-02 16 46 16 16 3 3 0 64 19 37
2011 SE-03 25 8 42 8 8 8 0 36 18 12

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 31 48 19 2 0 0 0 79 2 42
2018 SE-02 33 46 17 4 0 0 0 79 4 24
2018 SE-03 25 42 33 0 0 0 0 67 0 12
2017 SE 10 40 20 20 5 5 0 53 26 40
2017 SE-02 16 40 16 16 8 4 0 58 25 25

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 57 31 5 5 2 0 0 88 7 42
2018 SE-02 54 33 4 8 0 0 0 88 8 24
2018 SE-03 67 17 8 0 8 0 0 83 8 12
2017 SE 35 38 8 15 5 0 0 73 20 40
2017 SE-02 32 32 12 24 0 0 0 64 24 25
2014 SE 40 34 14 2 8 2 0 75 10 50
2014 SE-02 42 33 13 0 13 0 0 75 13 24
2014 SE-03 36 36 9 9 0 9 0 80 10 11
2011 SE 28 38 13 12 9 0 0 66 21 68
2011 SE-02 32 37 16 11 5 0 0 68 16 38
2011 SE-03 33 17 17 17 17 0 0 50 33 12

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 21 29 19 17 10 0 5 53 28 42
2018 SE-02 25 17 21 25 13 0 0 42 38 24
2018 SE-03 17 42 17 0 8 0 17 70 10 12
2017 SE 17 33 25 15 3 0 8 54 19 40
2017 SE-02 16 24 28 16 4 0 12 45 23 25
2014 SE 20 20 26 20 10 0 4 41 31 50
2014 SE-02 13 33 21 8 21 0 4 47 31 24
2014 SE-03 27 9 27 36 0 0 0 36 36 11
2011 SE 10 28 24 12 19 0 6 41 33 67
2011 SE-02 5 42 21 8 16 0 8 51 26 38
2011 SE-03 9 9 36 27 18 0 0 18 45 11
2008 SE 5 30 28 19 14 0 5 37 34 43
2008 SE-02 8 23 35 19 15 0 0 31 35 26

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 SE 21 55 24 42
2018 SE-02 38 42 21 24
2018 SE-03 0 75 25 12
2017 SE 20 50 30 40
2017 SE-02 28 36 36 25
2014 SE 20 54 26 50
2014 SE-02 17 46 37 24
2014 SE-03 27 55 18 11
2011 SE 19 53 28 68
2011 SE-02 16 55 29 38
2011 SE-03 33 42 25 12

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2014 SE 60 30 0 10 9999 0 10
2011 SE 15 15 15 46 9999 8 13
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 60 33 2 2 2 0 0 93 5 42
2018 SE-02 71 29 0 0 0 0 0 100 0 24
2018 SE-03 58 33 0 8 0 0 0 92 8 12
2017 SE 45 35 8 5 8 0 0 80 13 40
2017 SE-02 48 28 8 8 8 0 0 76 16 25
2014 SE 62 22 6 10 0 0 0 84 10 50
2014 SE-02 59 25 0 17 0 0 0 83 17 24
2014 SE-03 64 18 18 0 0 0 0 82 0 11
2011 SE 41 43 10 0 6 0 0 84 6 68
2011 SE-02 50 32 16 0 3 0 0 82 3 38
2011 SE-03 33 42 0 0 25 0 0 75 25 12
2008 SE 51 37 5 5 2 0 0 88 7 43
2008 SE-02 50 42 4 0 4 0 0 92 4 26

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 26 33 21 14 5 0 0 60 19 42
2018 SE-02 33 38 13 13 4 0 0 71 17 24
2018 SE-03 17 25 42 17 0 0 0 42 17 12
2017 SE 18 35 18 20 5 5 0 55 26 40
2017 SE-02 12 36 16 24 8 4 0 50 33 25
2014 SE 18 46 22 6 2 6 0 68 9 50
2014 SE-02 21 42 25 4 4 4 0 66 9 24
2014 SE-03 18 45 18 9 0 9 0 70 10 11
2011 SE 18 51 13 13 3 1 0 70 16 68
2011 SE-02 16 53 18 11 0 3 0 70 11 38
2011 SE-03 17 42 17 8 17 0 0 58 25 12

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 5 26 45 14 7 0 2 22 32 42
2018 SE-02 0 33 46 8 8 0 4 17 35 24
2018 SE-03 8 17 50 25 0 0 0 25 25 12
2017 SE 5 10 59 18 0 0 8 19 17 39
2017 SE-02 4 13 54 21 0 0 8 23 18 24
2014 SE 8 32 36 20 2 0 2 23 41 50
2014 SE-02 13 38 29 21 0 0 0 21 50 24
2014 SE-03 0 36 36 9 9 0 9 20 40 11
2011 SE 7 33 37 22 0 0 0 22 40 67
2011 SE-02 11 32 27 30 0 0 0 30 43 37
2011 SE-03 0 50 33 17 0 0 0 17 50 12
2008 SE 0 31 55 10 5 0 0 14 31 42
2008 SE-02 0 31 58 12 0 0 0 12 31 26

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 5 24 26 33 10 0 2 44 29 42
2018 SE-02 0 13 25 42 17 0 4 61 13 24
2018 SE-03 8 42 42 8 0 0 0 8 50 12
2017 SE 10 18 31 33 0 0 8 36 31 39
2017 SE-02 13 17 29 33 0 0 8 36 32 24
2014 SE 8 28 31 20 10 2 0 31 37 49
2014 SE-02 9 30 31 18 13 0 0 31 39 23
2014 SE-03 0 27 27 27 9 9 0 40 30 11
2011 SE 5 21 36 24 9 2 3 35 27 66
2011 SE-02 5 16 41 19 14 3 3 34 23 37
2011 SE-03 0 25 33 42 0 0 0 42 25 12
2008 SE 17 10 48 21 5 0 0 26 26 42
2008 SE-02 15 4 54 23 4 0 0 27 19 26

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 48 21 19 12 0 0 0 12 69 42
2018 SE-02 42 13 25 21 0 0 0 21 54 24
2018 SE-03 67 33 0 0 0 0 0 0 100 12
2017 SE 41 36 23 0 0 0 0 0 77 39
2017 SE-02 38 33 29 0 0 0 0 0 71 24
2014 SE 46 38 14 2 0 0 0 2 84 50
2014 SE-02 38 41 21 0 0 0 0 0 79 24
2014 SE-03 45 27 18 9 0 0 0 9 73 11
2011 SE 41 32 15 9 1 0 1 10 75 68
2011 SE-02 37 32 21 8 3 0 0 11 68 38
2011 SE-03 50 33 0 17 0 0 0 17 83 12
2008 SE 43 24 31 2 0 0 0 2 67 42
2008 SE-02 38 23 35 4 0 0 0 4 62 26

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 5 19 43 29 2 0 2 32 24 42
2018 SE-02 0 25 50 21 4 0 0 25 25 24
2018 SE-03 8 8 50 25 0 0 8 27 18 12
2017 SE 5 10 49 26 5 0 5 32 16 39
2017 SE-02 4 13 58 13 4 0 8 18 18 24
2014 SE 8 28 40 16 4 0 4 21 37 50
2014 SE-02 8 37 38 13 0 0 4 13 47 24
2014 SE-03 0 18 27 36 9 0 9 50 20 11
2011 SE 10 22 40 21 3 0 3 25 34 67
2011 SE-02 3 35 35 22 3 0 3 25 39 37
2011 SE-03 17 8 50 25 0 0 0 25 25 12
2008 SE 16 30 35 19 0 0 0 19 47 43
2008 SE-02 12 35 38 15 0 0 0 15 46 26

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 33 19 29 7 7 0 5 15 55 42
2018 SE-02 33 21 21 8 13 0 4 22 57 24
2018 SE-03 25 17 42 8 0 0 8 9 45 12
2017 SE 23 37 30 8 3 0 0 10 60 40
2017 SE-02 24 40 20 12 4 0 0 16 64 25
2014 SE 24 28 34 12 0 0 2 12 53 50
2014 SE-02 29 33 25 13 0 0 0 13 62 24
2014 SE-03 0 36 36 18 0 0 9 20 40 11
2011 SE 18 45 21 10 3 0 3 14 65 67
2011 SE-02 19 46 19 11 5 0 0 16 65 37
2011 SE-03 8 58 33 0 0 0 0 0 67 12
2008 SE 21 33 29 12 5 0 0 17 55 42
2008 SE-02 15 38 31 12 4 0 0 15 54 26

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 12 29 26 24 10 0 0 33 40 42
2018 SE-02 8 25 29 25 13 0 0 38 33 24
2018 SE-03 17 42 17 17 8 0 0 25 58 12
2017 SE 10 13 38 15 20 0 5 37 24 40
2017 SE-02 8 16 36 12 24 0 4 38 25 25
2014 SE 12 16 23 31 14 2 2 47 30 49
2014 SE-02 9 17 18 31 22 4 0 55 27 23
2014 SE-03 0 9 36 27 18 0 9 50 10 11
2011 SE 4 21 38 19 10 1 6 32 27 68
2011 SE-02 5 13 39 24 13 3 3 39 19 38
2011 SE-03 0 33 17 17 17 0 17 40 40 12
2008 SE 7 21 43 21 2 0 5 25 30 42
2008 SE-02 0 19 46 27 0 0 8 29 21 26

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 34 32 24 7 2 0 0 10 66 41
2018 SE-02 38 17 33 8 4 0 0 13 54 24
2018 SE-03 27 55 9 9 0 0 0 9 82 11
2017 SE 33 35 28 3 0 0 3 3 69 40
2017 SE-02 28 32 36 0 0 0 4 0 63 25
2014 SE 38 28 24 8 2 0 0 10 66 50
2014 SE-02 42 29 21 4 4 0 0 8 71 24
2014 SE-03 18 18 55 9 0 0 0 9 36 11

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 36 38 14 5 2 5 0 78 8 42
2018 SE-02 38 50 0 8 4 0 0 88 13 24
2018 SE-03 33 17 33 0 0 17 0 60 0 12
2017 SE 35 33 10 12 8 3 0 69 20 40
2017 SE-02 32 36 12 8 8 4 0 71 17 25
2014 SE 36 34 10 8 10 2 0 72 18 50
2014 SE-02 29 29 13 13 16 0 0 59 29 24
2014 SE-03 36 36 9 9 9 0 0 73 18 11

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 57 29 10 2 2 0 0 86 5 42
2018 SE-02 54 33 4 4 4 0 0 88 8 24
2018 SE-03 50 33 17 0 0 0 0 83 0 12
2017 SE 33 53 8 3 0 5 0 89 3 40
2017 SE-02 36 44 12 4 0 4 0 83 4 25
2014 SE 44 30 18 8 0 0 0 74 8 50
2014 SE-02 50 25 13 12 0 0 0 75 12 24
2014 SE-03 27 45 18 9 0 0 0 73 9 11

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 48 31 14 2 2 2 0 80 5 42
2018 SE-02 38 50 13 0 0 0 0 88 0 24
2018 SE-03 50 8 25 8 0 8 0 64 9 12

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 43 40 12 0 2 2 0 85 2 42
2018 SE-02 46 42 8 0 4 0 0 88 4 24
2018 SE-03 33 42 17 0 0 8 0 82 0 12
2017 SE 30 43 10 3 5 5 5 81 8 40
2017 SE-02 40 36 12 0 4 4 4 83 4 25
2014 SE 58 30 8 0 0 4 0 92 0 50
2014 SE-02 59 20 17 0 0 4 0 82 0 24
2014 SE-03 55 45 0 0 0 0 0 100 0 11

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 49 29 7 12 0 2 0 80 13 41
2018 SE-02 52 26 4 17 0 0 0 78 17 23
2018 SE-03 33 42 17 0 0 8 0 82 0 12
2017 SE 28 43 18 3 2 8 0 76 5 40
2017 SE-02 28 44 16 4 0 8 0 78 4 25
2014 SE 50 30 12 2 0 6 0 85 2 50
2014 SE-02 50 16 21 4 0 8 0 73 5 24
2014 SE-03 45 45 9 0 0 0 0 91 0 11
2011 SE 25 50 13 7 1 3 0 77 9 68
2011 SE-02 21 53 16 8 0 3 0 76 8 38
2011 SE-03 17 50 17 8 0 8 0 73 9 12

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 45 31 14 7 2 0 0 76 10 42
2018 SE-02 46 29 13 13 0 0 0 75 13 24
2018 SE-03 33 42 25 0 0 0 0 75 0 12
2017 SE 38 38 5 15 3 3 0 77 18 40
2017 SE-02 40 28 4 20 4 4 0 71 25 25
2014 SE 48 42 6 2 2 0 0 90 4 50
2014 SE-02 50 29 13 4 4 0 0 79 8 24
2014 SE-03 55 45 0 0 0 0 0 100 0 11
2011 SE 28 41 18 7 3 3 0 71 11 68
2011 SE-02 21 42 21 11 0 5 0 67 11 38
2011 SE-03 25 50 17 0 8 0 0 75 8 12
2008 SE 28 37 19 7 9 0 0 65 16 43
2008 SE-02 35 35 19 4 8 0 0 69 12 26

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 29 29 21 5 7 5 5 63 13 42
2018 SE-02 42 29 17 4 4 0 4 74 9 24
2018 SE-03 8 17 33 8 8 17 8 33 22 12
2017 SE 10 30 23 13 17 5 3 43 32 40
2017 SE-02 8 24 24 16 20 4 4 35 39 25
2014 SE 26 34 12 8 12 8 0 65 21 50
2014 SE-02 17 34 13 13 16 8 0 55 31 24
2014 SE-03 27 36 9 0 18 9 0 70 20 11

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 36 33 17 7 5 2 0 71 12 42
2018 SE-02 50 29 8 8 4 0 0 79 13 24
2018 SE-03 8 33 33 8 8 8 0 45 18 12
2017 SE 33 30 13 13 0 12 0 71 14 40
2017 SE-02 36 32 16 12 0 4 0 71 13 25
2014 SE 28 36 14 8 4 8 2 71 13 50
2014 SE-02 34 34 16 13 0 0 4 70 13 24
2014 SE-03 9 27 9 9 18 27 0 50 38 11
2011 SE 29 24 19 15 7 6 0 56 23 68
2011 SE-02 34 24 13 16 8 5 0 61 25 38
2011 SE-03 8 17 42 17 8 8 0 27 27 12
2008 SE 23 28 12 21 14 2 0 52 36 43
2008 SE-02 23 31 4 27 12 4 0 56 40 26

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 36 38 17 7 2 0 0 74 10 42
2018 SE-02 42 42 13 4 0 0 0 83 4 24
2018 SE-03 25 25 33 17 0 0 0 50 17 12

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 12 29 21 19 12 2 5 44 33 42
2018 SE-02 13 42 8 17 8 4 8 62 29 24
2018 SE-03 0 8 33 33 25 0 0 8 58 12
2017 SE 13 13 18 13 30 13 3 29 50 40
2017 SE-02 12 12 16 16 28 12 4 29 52 25
2014 SE 14 18 20 14 20 14 0 37 40 50
2014 SE-02 25 17 8 13 29 8 0 46 46 24
2014 SE-03 0 36 27 18 18 0 0 36 36 11
2011 SE 13 18 13 15 25 15 1 37 47 68
2011 SE-02 8 24 11 11 29 16 3 39 48 38
2011 SE-03 17 8 17 17 17 25 0 33 44 12

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SE 14 86 42

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 24 12 22 5 5 24 7 54 14 41
2018 SE-02 38 8 21 8 0 21 4 61 11 24
2018 SE-03 8 8 25 0 8 42 8 33 17 12
2017 SE 13 13 10 15 10 33 7 42 42 40
2017 SE-02 12 16 12 12 12 32 4 44 38 25
2014 SE 12 12 16 8 10 34 8 42 31 50
2014 SE-02 17 4 21 16 13 25 4 30 41 24
2014 SE-03 9 18 18 0 18 36 0 43 29 11

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 37 34 15 5 2 7 0 76 8 41
2018 SE-02 46 29 13 8 0 4 0 78 9 24
2018 SE-03 25 33 25 0 0 17 0 70 0 12
2017 SE 20 35 10 8 10 15 2 67 21 40
2017 SE-02 16 44 12 4 8 16 0 71 14 25
2014 SE 26 26 28 4 2 12 2 61 7 50
2014 SE-02 25 29 29 4 4 4 4 60 9 24
2014 SE-03 18 45 27 0 0 9 0 70 0 11
2011 SE 26 31 21 7 4 10 0 64 13 68
2011 SE-02 32 29 24 8 3 5 0 64 11 38
2011 SE-03 17 33 25 0 8 17 0 60 10 12

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 21 14 19 2 0 38 5 63 4 42
2018 SE-02 25 17 21 4 0 29 4 63 6 24
2018 SE-03 17 8 25 0 0 50 0 50 0 12
2017 SE 8 15 20 3 0 43 12 50 6 40
2017 SE-02 4 12 28 4 0 40 12 33 8 25
2014 SE 10 12 14 2 2 46 14 55 10 50
2014 SE-02 17 8 17 4 4 37 13 50 17 24
2014 SE-03 0 18 18 0 0 55 9 50 0 11

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 36 36 14 0 2 12 0 81 3 42
2018 SE-02 42 29 21 0 4 4 0 74 4 24
2018 SE-03 25 42 8 0 0 25 0 89 0 12
2017 SE 15 35 20 5 0 20 5 67 7 40
2017 SE-02 16 36 24 4 0 16 4 65 5 25
2014 SE 28 30 18 2 2 14 6 73 5 50
2014 SE-02 38 21 21 4 4 4 8 67 10 24
2014 SE-03 18 45 18 0 0 18 0 78 0 11
2011 SE 32 32 19 7 1 7 0 70 10 68
2011 SE-02 37 34 21 3 3 3 0 73 5 38
2011 SE-03 25 33 17 8 0 17 0 70 10 12
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 71 17 5 2 2 2 0 90 5 42
2018 SE-02 71 13 8 4 0 4 0 87 4 24
2018 SE-03 67 25 0 0 8 0 0 92 8 12
2017 SE 45 25 10 10 5 5 0 74 16 40
2017 SE-02 40 20 12 16 4 8 0 65 22 25

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 33 45 10 5 7 0 0 79 12 42
2018 SE-02 33 42 13 8 4 0 0 75 13 24
2018 SE-03 33 50 8 0 8 0 0 83 8 12
2017 SE 25 40 17 8 8 3 0 67 15 40
2017 SE-02 24 48 16 4 8 0 0 72 12 25

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 24 40 14 7 12 2 0 66 20 42
2018 SE-02 29 33 13 13 13 0 0 63 25 24
2018 SE-03 8 50 25 0 8 8 0 64 9 12
2017 SE 15 38 8 23 10 8 0 57 35 40
2017 SE-02 16 36 4 28 12 4 0 54 42 25

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 21 31 17 12 12 0 7 56 26 42
2018 SE-02 17 29 21 13 21 0 0 46 33 24
2018 SE-03 33 25 17 8 0 0 17 70 10 12
2017 SE 25 25 27 10 10 0 3 51 21 40
2017 SE-02 16 24 32 12 12 0 4 42 25 25

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 7 26 31 21 12 2 0 34 34 42
2018 SE-02 4 33 25 21 17 0 0 38 38 24
2018 SE-03 8 25 33 17 8 8 0 36 27 12
2017 SE 10 33 43 10 5 0 0 43 15 40
2017 SE-02 8 28 48 12 4 0 0 36 16 25

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 7 43 33 7 10 0 0 50 17 42
2018 SE-02 4 42 33 8 13 0 0 46 21 24
2018 SE-03 17 42 25 8 8 0 0 58 17 12
2017 SE 13 40 23 15 7 0 3 54 23 40
2017 SE-02 8 40 28 16 8 0 0 48 24 25

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 2 14 40 24 19 0 0 17 43 42
2018 SE-02 4 17 42 13 25 0 0 21 38 24
2018 SE-03 0 8 42 33 17 0 0 8 50 12
2017 SE 3 20 35 30 13 0 0 23 42 40
2017 SE-02 0 32 28 28 12 0 0 32 40 25

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 17 38 17 17 10 0 2 56 27 42
2018 SE-02 17 42 13 13 17 0 0 58 29 24
2018 SE-03 25 25 17 25 0 0 8 55 27 12
2017 SE 20 38 25 5 7 0 5 61 13 40
2017 SE-02 16 44 20 8 8 0 4 63 17 25

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 17 40 17 12 12 2 0 59 24 42
2018 SE-02 17 42 13 8 21 0 0 58 29 24
2018 SE-03 25 33 17 17 0 8 0 64 18 12
2017 SE 35 30 15 13 7 0 0 65 20 40
2017 SE-02 28 36 12 20 4 0 0 64 24 25

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 12 31 33 17 5 0 2 44 22 42
2018 SE-02 13 25 42 13 8 0 0 38 21 24
2018 SE-03 0 50 25 17 0 0 8 55 18 12
2017 SE 13 33 28 20 7 0 0 45 27 40
2017 SE-02 12 40 24 20 4 0 0 52 24 25

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 10 38 36 10 2 0 5 50 13 42
2018 SE-02 13 38 33 13 0 0 4 52 13 24
2018 SE-03 8 50 33 0 0 0 8 64 0 12
2017 SE 15 30 35 13 5 0 3 46 18 40
2017 SE-02 16 32 24 20 4 0 4 50 25 25

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 17 50 21 5 5 0 2 68 10 42
2018 SE-02 13 50 25 8 4 0 0 63 13 24
2018 SE-03 17 50 25 0 0 0 8 73 0 12
2017 SE 25 38 18 15 5 0 0 63 20 40
2017 SE-02 28 40 12 16 4 0 0 68 20 25

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 33 26 21 12 2 0 5 63 15 42
2018 SE-02 33 25 17 21 4 0 0 58 25 24
2018 SE-03 42 25 17 0 0 0 17 80 0 12
2017 SE 33 23 31 10 3 0 0 56 13 39
2017 SE-02 25 25 38 8 4 0 0 50 13 24

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 33 29 14 7 12 2 2 65 20 42
2018 SE-02 25 50 17 4 4 0 0 75 8 24
2018 SE-03 42 0 17 8 17 8 8 50 30 12
2017 SE 33 28 22 13 5 0 0 60 18 40
2017 SE-02 28 40 12 16 4 0 0 68 20 25

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 74 17 2 0 0 2 5 97 0 42
2018 SE-02 75 21 4 0 0 0 0 96 0 24
2018 SE-03 67 8 0 0 0 8 17 100 0 12

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 74 10 5 0 5 2 5 90 5 42
2018 SE-02 75 13 8 0 4 0 0 88 4 24
2018 SE-03 67 8 0 0 0 8 17 100 0 12
2017 SE 60 8 10 10 5 5 3 73 16 40
2017 SE-02 68 8 4 16 4 0 0 76 20 25

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 50 29 14 0 2 0 5 83 3 42
2018 SE-02 42 33 25 0 0 0 0 75 0 24
2018 SE-03 58 25 0 0 0 0 17 100 0 12
2017 SE 48 32 18 0 0 0 3 82 0 40
2017 SE-02 48 36 16 0 0 0 0 84 0 25

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 45 38 10 0 2 0 5 88 3 42
2018 SE-02 38 46 13 0 4 0 0 83 4 24
2018 SE-03 58 17 8 0 0 0 17 90 0 12
2017 SE 48 23 13 15 3 0 0 70 17 40
2017 SE-02 48 20 12 16 4 0 0 68 20 25

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 43 29 10 5 2 0 12 81 8 42
2018 SE-02 33 33 17 8 4 0 4 70 13 24
2018 SE-03 50 25 0 0 0 0 25 100 0 12
2017 SE 43 30 15 8 0 3 2 76 8 40
2017 SE-02 44 24 24 8 0 0 0 68 8 25

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 67 14 10 0 5 0 5 85 5 42
2018 SE-02 67 21 13 0 0 0 0 88 0 24
2018 SE-03 67 8 8 0 0 0 17 90 0 12
2017 SE 58 23 8 5 0 3 5 87 5 40
2017 SE-02 64 20 8 4 0 0 4 88 4 25

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 83 5 2 0 2 2 5 95 3 42
2018 SE-02 92 0 4 0 4 0 0 92 4 24
2018 SE-03 67 8 0 0 0 8 17 100 0 12
2017 SE 75 13 5 0 5 2 0 90 5 40
2017 SE-02 88 4 4 0 4 0 0 92 4 25

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 48 31 12 2 2 0 5 83 5 42
2018 SE-02 42 42 8 4 4 0 0 83 8 24
2018 SE-03 58 17 8 0 0 0 17 90 0 12
2017 SE 62 25 8 0 0 0 5 92 0 40
2017 SE-02 52 36 12 0 0 0 0 88 0 25

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 7 29 45 17 2 0 0 36 19 42
2018 SE-02 8 21 50 21 0 0 0 29 21 24
2018 SE-03 8 42 42 0 8 0 0 50 8 12
2017 SE 5 35 40 17 3 0 0 40 20 40
2017 SE-02 0 32 40 24 4 0 0 32 28 25

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 7 33 33 19 5 0 2 24 41 42
2018 SE-02 13 38 33 17 0 0 0 17 50 24
2018 SE-03 0 25 33 17 17 0 8 36 27 12
2017 SE 13 10 50 25 3 0 0 28 22 40
2017 SE-02 16 12 44 24 4 0 0 28 28 25
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 36 29 14 10 10 2 0 37 63 42
2018 SE-02 29 25 13 13 17 4 0 30 70 24
2018 SE-03 42 33 25 0 0 0 0 42 58 12
2017 SE 40 15 15 10 5 15 0 47 53 40
2017 SE-02 36 12 16 12 8 16 0 43 57 25

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 SE 12 26
2018 SE-02 19 16
2017 SE 17 18
2017 SE-02 25 12

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 SE 62 26
2018 SE-02 63 16
2017 SE 39 18
2017 SE-02 50 12

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 SE 4 26
2018 SE-02 6 16
2017 SE 11 18
2017 SE-02 17 12

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 SE 8 26
2018 SE-02 13 16
2017 SE 28 18
2017 SE-02 42 12

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 SE 8 26
2018 SE-02 13 16
2017 SE 11 18
2017 SE-02 8 12

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 SE 58 26
2018 SE-02 44 16

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 SE 19 26
2018 SE-02 25 16
2017 SE 33 18
2017 SE-02 17 12

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 SE 8 38 15 19 8 12 26
2018 SE-02 0 38 19 19 13 13 16
2017 SE 0 44 28 6 17 6 18
2017 SE-02 0 42 33 8 8 8 12

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SE 23 77 26
2018 SE-02 31 69 16

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 57 12 17 5 5 0 5 73 10 42
2018 SE-02 54 13 17 8 4 0 4 70 13 24
2018 SE-03 67 0 25 0 0 0 8 73 0 12

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 4 31 15 19 23 4 4 38 46 26
2018 SE-02 6 31 6 13 31 6 6 43 50 16
2017 SE 11 39 11 28 5 0 6 53 35 18
2017 SE-02 17 33 17 25 0 0 8 55 27 12

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SE 0 12 23 8 50 0 8 13 63 26
2018 SE-02 0 6 31 6 56 0 0 6 63 16
2017 SE 0 11 11 17 50 0 11 13 75 18
2017 SE-02 0 8 17 17 50 0 8 9 73 12
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