2018 Public Service Employee Survey Results by Theme for Health Canada by Question 79. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 37 41 10 8 4 0 0 78 12 59
2018 Health care practitioners 43 44 7 4 1 1 0 88 5 89
2018 Federal regulators 38 44 10 5 4 0 0 82 8 578
2018 Compliance, inspection and enforcement 29 49 10 7 5 0 0 78 12 437
2018 Communications or public affairs 29 46 9 11 5 0 0 75 16 196
2018 Access to information and privacy 44 38 11 7 0 0 0 82 7 52
2018 Security 37 29 14 13 6 0 0 67 19 35
2018 Science and technology 41 41 8 6 4 0 0 82 10 511
2018 Legal services 21 69 5 0 5 0 0 90 5 19
2018 Administration and operations 36 37 13 8 6 0 0 73 14 491
2018 Human resources 35 41 13 5 6 0 0 76 11 190
2018 Financial management 35 42 11 7 5 0 0 77 12 144
2018 Procurement 52 27 4 16 0 0 0 79 16 18
2018 Real property 31 37 7 19 6 0 0 68 25 24
2018 Information management 31 39 17 9 4 0 0 70 13 122
2018 Information technology 33 42 16 4 4 0 1 76 8 145
2018 Evaluation 39 45 10 4 2 0 0 85 5 353
2018 Data sciences 41 45 2 7 4 0 0 86 11 79
2018 Policy 40 41 9 6 4 0 0 81 10 379
2018 Project management 30 45 15 7 2 0 1 76 9 153
2018 Other services to the public 32 46 5 14 3 0 0 77 18 51
2018 None of the above 29 38 12 12 9 0 0 67 20 149
2017 Client contact centre 37 42 12 6 3 0 0 79 9 139
2017 Health care practitioners 44 35 9 7 5 0 0 79 12 383
2017 Federal regulators 39 41 9 7 4 0 0 80 11 563
2017 Compliance, inspection and enforcement 28 46 12 9 4 0 0 75 13 393
2017 Communications or public affairs 27 50 10 9 4 0 0 77 13 224
2017 Access to information and privacy 43 46 5 5 2 0 0 89 7 60
2017 Security 22 38 7 24 10 0 0 60 33 38
2017 Science and technology 36 46 8 6 4 0 0 83 10 609
2017 Legal services 35 47 9 5 5 0 0 82 9 21
2017 Administration and operations 28 44 13 9 5 0 0 73 14 897
2017 Human resources 31 44 13 8 4 0 0 75 12 246
2017 Financial management 33 45 10 8 3 0 0 79 11 212
2017 Procurement 33 46 13 2 6 0 0 79 8 36
2017 Real property 33 50 7 3 8 0 0 82 11 51
2017 Materiel management 37 53 10 0 0 0 0 90 0 14
2017 Information management 21 45 13 11 10 0 0 67 20 162
2017 Information technology 27 45 14 10 4 0 0 72 14 216
2017 Evaluation 36 47 8 7 3 0 0 83 9 334
2017 Data sciences 37 49 7 6 1 0 0 86 7 97
2017 Policy 34 45 7 8 5 0 0 79 14 511
2017 Project management 35 40 13 7 6 0 0 74 13 229
2017 Other services to the public 54 28 9 6 4 0 0 81 9 89
2017 None of the above 38 36 12 6 6 0 0 75 12 357
2014 Client contact centre 26 47 13 10 4 0 1 74 13 178
2014 Health care practitioners 35 45 6 9 5 0 0 80 14 515
2014 Federal regulators 33 45 9 8 5 0 0 78 13 724
2014 Compliance, inspection and enforcement 24 52 10 11 3 0 0 76 14 430
2014 Communications or public affairs 30 44 10 10 6 0 0 74 16 261
2014 Access to information and privacy 28 34 5 16 17 0 0 62 33 36
2014 Security 31 28 17 13 10 0 0 60 23 51
2014 Science and technology 33 47 8 9 3 0 0 80 12 727
2014 Legal services 33 54 10 3 0 0 0 86 3 29
2014 Administration and operations 27 43 13 10 7 0 0 70 17 1150
2014 Human resources 36 40 7 12 5 0 0 76 17 297
2014 Financial management 33 40 14 8 5 0 0 73 14 297
2014 Procurement 27 41 17 5 10 0 0 68 15 39
2014 Real property 36 43 11 7 3 0 0 79 10 84
2014 Materiel management 47 53 0 0 0 0 0 100 0 13
2014 Information management 25 44 11 13 8 0 0 68 21 214
2014 Information technology 21 47 16 9 8 0 0 68 16 285
2014 Evaluation 27 47 13 9 4 0 0 74 13 415
2014 Other services to the public 38 37 9 8 8 0 0 75 16 164
2014 None of the above 25 45 12 11 7 0 0 71 17 624

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 37 39 12 6 6 0 0 76 12 59
2018 Health care practitioners 43 34 12 5 7 0 0 77 12 89
2018 Federal regulators 34 38 12 9 6 0 0 72 16 582
2018 Compliance, inspection and enforcement 31 40 15 9 6 0 0 71 15 433
2018 Communications or public affairs 32 40 13 11 4 0 0 72 15 198
2018 Access to information and privacy 46 29 13 4 9 0 0 75 13 52
2018 Security 37 22 26 3 12 0 0 60 15 35
2018 Science and technology 34 38 12 9 7 0 0 71 16 517
2018 Legal services 31 39 16 10 5 0 0 69 15 19
2018 Administration and operations 41 35 8 9 7 0 0 76 16 494
2018 Human resources 34 35 9 12 10 0 0 69 22 192
2018 Financial management 37 31 14 12 6 1 0 68 18 144
2018 Procurement 40 50 0 5 5 0 0 90 10 19
2018 Real property 26 35 17 16 7 0 0 60 23 22
2018 Information management 28 39 15 11 7 0 0 67 18 123
2018 Information technology 38 36 13 8 5 0 0 73 14 147
2018 Evaluation 32 41 13 9 4 0 0 74 13 355
2018 Data sciences 47 30 12 6 4 0 0 77 10 78
2018 Policy 41 37 8 9 5 0 0 78 14 381
2018 Project management 34 33 15 10 6 2 0 69 16 151
2018 Other services to the public 39 28 20 7 6 0 0 67 13 52
2018 None of the above 21 41 16 13 9 0 0 62 23 149
2017 Client contact centre 25 38 16 10 10 0 0 63 21 139
2017 Health care practitioners 32 31 11 13 12 1 0 63 26 381
2017 Federal regulators 34 36 10 12 8 0 0 70 19 564
2017 Compliance, inspection and enforcement 26 40 14 11 9 0 0 67 19 393
2017 Communications or public affairs 28 42 10 14 6 0 0 70 20 222
2017 Access to information and privacy 42 40 12 5 2 0 0 82 6 60
2017 Security 20 39 4 22 14 0 0 59 37 37
2017 Science and technology 31 40 11 10 8 0 0 71 18 608
2017 Legal services 34 43 5 15 5 0 0 76 19 21
2017 Administration and operations 31 37 12 9 10 0 0 68 20 895
2017 Human resources 37 34 12 9 7 0 0 72 16 246
2017 Financial management 36 38 9 7 9 1 0 74 16 212
2017 Procurement 36 35 2 16 11 0 0 71 27 36
2017 Real property 34 32 14 6 13 2 0 67 19 51
2017 Materiel management 24 36 19 20 0 0 0 61 20 14
2017 Information management 26 33 18 13 9 1 0 60 22 160
2017 Information technology 27 41 13 11 7 0 0 68 18 217
2017 Evaluation 29 43 13 9 6 1 0 72 15 334
2017 Data sciences 37 39 15 6 2 0 0 76 8 96
2017 Policy 33 36 11 13 7 0 0 69 20 510
2017 Project management 37 33 11 13 6 0 0 70 19 229
2017 Other services to the public 28 46 6 14 6 0 0 74 20 89
2017 None of the above 36 29 16 8 10 0 0 66 18 357

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 61 26 6 6 0 0 0 87 6 59
2018 Health care practitioners 63 28 8 1 0 0 0 91 1 88
2018 Federal regulators 49 38 8 3 1 0 0 88 5 578
2018 Compliance, inspection and enforcement 42 42 11 3 2 0 0 84 4 428
2018 Communications or public affairs 42 41 10 4 2 0 0 84 7 197
2018 Access to information and privacy 58 32 11 0 0 0 0 89 0 52
2018 Security 44 32 18 6 0 0 0 76 6 35
2018 Science and technology 55 34 8 2 1 0 0 89 3 511
2018 Legal services 36 50 10 0 5 0 0 85 5 19
2018 Administration and operations 55 30 11 3 2 0 0 84 5 492
2018 Human resources 51 35 8 2 4 0 0 86 6 189
2018 Financial management 51 32 10 7 1 0 0 83 8 142
2018 Procurement 52 37 11 0 0 0 0 89 0 18
2018 Real property 54 25 21 0 0 0 0 79 0 23
2018 Information management 43 37 17 1 2 0 0 81 3 124
2018 Information technology 51 34 7 4 3 1 1 86 7 147
2018 Evaluation 54 35 8 2 0 0 0 89 2 352
2018 Data sciences 46 37 11 5 0 0 0 84 5 78
2018 Policy 51 34 11 3 2 0 0 84 4 379
2018 Project management 46 33 13 5 2 0 1 79 7 152
2018 Other services to the public 37 40 12 9 2 0 0 77 11 52
2018 None of the above 43 34 13 8 2 0 0 77 10 150
2017 Client contact centre 58 29 10 1 3 0 0 87 3 139
2017 Health care practitioners 61 28 7 3 1 0 0 89 4 381
2017 Federal regulators 56 30 9 4 1 0 0 87 5 562
2017 Compliance, inspection and enforcement 43 42 10 4 1 0 0 85 5 392
2017 Communications or public affairs 43 37 13 5 2 0 0 80 7 223
2017 Access to information and privacy 48 45 4 3 0 0 0 92 3 60
2017 Security 38 31 5 17 9 0 0 69 26 38
2017 Science and technology 55 34 7 2 1 0 0 89 3 608
2017 Legal services 54 37 0 5 5 0 0 91 9 21
2017 Administration and operations 49 35 11 3 2 0 0 84 5 896
2017 Human resources 47 37 12 3 1 0 0 84 4 244
2017 Financial management 51 40 6 2 1 0 0 91 3 212
2017 Procurement 57 37 0 3 3 0 0 94 6 35
2017 Real property 67 22 9 2 0 0 0 89 2 51
2017 Materiel management 81 19 0 0 0 0 0 100 0 14
2017 Information management 46 37 9 2 5 0 1 83 7 162
2017 Information technology 47 38 11 4 1 0 0 85 5 217
2017 Evaluation 58 33 6 1 1 0 0 91 2 332
2017 Data sciences 52 39 9 0 0 0 0 91 0 97
2017 Policy 48 37 10 3 2 0 0 85 5 510
2017 Project management 49 38 6 5 2 0 0 87 7 229
2017 Other services to the public 68 20 9 2 1 0 0 88 4 89
2017 None of the above 56 32 8 2 1 1 0 88 3 357
2014 Client contact centre 62 30 5 2 1 1 1 93 2 178
2014 Health care practitioners 65 27 5 2 1 0 0 92 3 513
2014 Federal regulators 58 32 6 3 1 0 0 90 4 723
2014 Compliance, inspection and enforcement 51 35 11 3 1 0 0 86 4 430
2014 Communications or public affairs 56 29 8 4 2 0 0 86 6 260
2014 Access to information and privacy 42 36 11 11 0 0 0 78 11 36
2014 Security 60 14 22 0 4 0 0 74 4 51
2014 Science and technology 62 29 6 2 1 0 0 91 3 727
2014 Legal services 66 30 4 0 0 0 0 96 0 29
2014 Administration and operations 60 28 8 2 2 0 0 88 4 1150
2014 Human resources 60 29 7 3 1 0 0 89 4 297
2014 Financial management 62 29 5 3 1 0 0 91 4 297
2014 Procurement 63 27 7 0 2 0 0 90 2 39
2014 Real property 74 20 3 4 0 0 0 93 4 84
2014 Materiel management 85 15 0 0 0 0 0 100 0 13
2014 Information management 57 29 10 3 1 0 0 86 4 215
2014 Information technology 55 30 8 4 3 0 0 85 7 285
2014 Evaluation 56 32 8 4 0 0 0 88 4 415
2014 Other services to the public 66 23 8 1 1 1 0 89 2 165
2014 None of the above 53 34 8 3 1 0 0 87 5 623

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 54 33 9 2 2 0 0 87 3 59
2018 Health care practitioners 51 40 4 6 0 0 0 90 6 89
2018 Federal regulators 40 42 11 5 2 0 0 82 7 582
2018 Compliance, inspection and enforcement 34 46 11 5 4 0 0 81 8 434
2018 Communications or public affairs 37 42 9 8 2 2 0 80 10 198
2018 Access to information and privacy 53 32 9 4 2 0 0 85 6 51
2018 Security 40 29 9 13 8 0 0 69 21 35
2018 Science and technology 42 42 9 4 2 0 0 84 7 515
2018 Legal services 25 61 0 5 10 0 0 85 15 19
2018 Administration and operations 43 38 11 5 3 0 0 81 8 491
2018 Human resources 40 39 8 5 8 0 0 80 12 193
2018 Financial management 39 38 10 10 3 0 0 77 12 144
2018 Procurement 50 36 15 0 0 0 0 85 0 19
2018 Real property 35 39 6 13 7 0 0 74 20 22
2018 Information management 37 37 16 6 3 0 0 74 9 124
2018 Information technology 37 41 13 5 3 1 1 79 7 147
2018 Evaluation 43 45 7 4 1 0 0 88 5 354
2018 Data sciences 43 39 6 9 2 0 0 82 11 79
2018 Policy 41 40 11 5 3 0 0 81 8 379
2018 Project management 33 48 13 3 3 0 0 81 6 152
2018 Other services to the public 39 34 14 11 3 0 0 72 14 52
2018 None of the above 34 36 15 8 8 0 0 69 16 150
2017 Client contact centre 41 37 18 2 3 0 0 78 5 139
2017 Health care practitioners 48 34 9 5 4 0 0 82 9 379
2017 Federal regulators 43 39 10 5 3 0 0 81 8 562
2017 Compliance, inspection and enforcement 34 47 10 6 4 0 0 80 10 392
2017 Communications or public affairs 31 48 10 8 4 0 0 79 11 223
2017 Access to information and privacy 44 44 9 3 0 0 0 88 3 60
2017 Security 35 49 2 4 10 0 0 84 14 38
2017 Science and technology 44 39 8 5 3 0 0 83 9 608
2017 Legal services 35 38 9 14 5 0 0 73 18 21
2017 Administration and operations 37 37 14 7 4 0 0 75 11 895
2017 Human resources 38 41 13 6 2 0 0 79 8 244
2017 Financial management 44 40 7 5 4 0 0 84 9 212
2017 Procurement 48 36 6 5 5 0 0 84 10 36
2017 Real property 53 30 7 6 4 0 0 83 10 50
2017 Materiel management 63 32 5 0 0 0 0 95 0 14
2017 Information management 31 45 10 4 9 0 0 76 13 162
2017 Information technology 34 43 14 5 3 0 0 78 8 217
2017 Evaluation 42 43 10 4 1 0 0 85 5 331
2017 Data sciences 40 47 11 2 0 0 0 87 2 97
2017 Policy 36 41 13 6 4 0 0 77 10 510
2017 Project management 38 39 12 7 3 0 0 78 10 228
2017 Other services to the public 57 29 6 6 2 1 0 86 7 89
2017 None of the above 43 36 11 5 5 1 0 80 10 354
2014 Client contact centre 38 41 10 6 4 0 1 80 10 178
2014 Health care practitioners 42 40 10 5 2 0 0 83 7 514
2014 Federal regulators 41 40 9 6 4 0 0 81 10 724
2014 Compliance, inspection and enforcement 34 46 11 6 2 0 0 80 9 429
2014 Communications or public affairs 40 37 11 8 4 0 0 77 12 262
2014 Access to information and privacy 31 39 5 14 11 0 0 70 25 36
2014 Security 39 33 14 7 7 0 0 72 14 51
2014 Science and technology 42 43 9 5 2 0 0 84 7 727
2014 Legal services 46 47 0 7 0 0 0 93 7 29
2014 Administration and operations 35 40 12 9 4 0 0 75 13 1148
2014 Human resources 44 38 8 7 2 0 0 82 9 296
2014 Financial management 39 39 11 7 5 0 0 78 12 297
2014 Procurement 34 41 14 8 2 0 0 76 10 39
2014 Real property 50 38 3 6 2 0 0 88 8 84
2014 Materiel management 73 21 6 0 0 0 0 94 0 13
2014 Information management 40 32 13 7 8 1 0 72 15 216
2014 Information technology 30 43 14 8 6 0 0 73 13 285
2014 Evaluation 38 40 11 7 3 0 0 78 10 415
2014 Other services to the public 43 34 13 3 7 0 0 78 10 165
2014 None of the above 33 40 15 7 5 0 0 72 13 624

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 37 42 8 3 8 2 0 81 11 59
2018 Health care practitioners 42 33 15 6 4 1 0 75 10 88
2018 Federal regulators 39 34 15 6 5 0 0 74 11 579
2018 Compliance, inspection and enforcement 37 38 14 4 5 2 0 76 9 433
2018 Communications or public affairs 37 32 18 8 5 0 0 69 13 198
2018 Access to information and privacy 46 32 13 4 6 0 0 78 9 50
2018 Security 33 29 20 9 9 0 0 62 18 34
2018 Science and technology 41 31 17 8 3 0 0 72 11 512
2018 Legal services 43 30 22 5 0 0 0 73 5 18
2018 Administration and operations 48 30 13 5 3 1 0 79 8 493
2018 Human resources 32 40 15 8 5 0 0 72 13 194
2018 Financial management 39 29 20 5 4 3 0 70 10 145
2018 Procurement 60 20 15 0 5 0 0 80 5 19
2018 Real property 19 32 32 15 2 0 0 51 17 24
2018 Information management 36 33 21 6 3 0 0 70 10 124
2018 Information technology 26 31 28 9 5 2 0 58 14 145
2018 Evaluation 42 30 20 5 3 1 0 72 8 355
2018 Data sciences 51 35 7 3 4 0 0 86 7 79
2018 Policy 42 34 16 5 3 1 0 76 8 377
2018 Project management 39 35 16 6 4 0 0 74 10 150
2018 Other services to the public 39 35 10 12 3 0 0 74 15 52
2018 None of the above 29 35 14 13 8 1 0 64 22 151
2017 Client contact centre 29 35 13 12 8 3 0 66 20 138
2017 Health care practitioners 33 28 16 11 11 1 0 61 22 383
2017 Federal regulators 39 32 18 7 4 0 0 71 11 562
2017 Compliance, inspection and enforcement 33 40 14 8 5 1 0 73 13 392
2017 Communications or public affairs 33 31 19 11 5 1 0 65 16 224
2017 Access to information and privacy 44 42 10 3 2 0 0 86 5 60
2017 Security 24 42 11 13 10 0 0 66 23 38
2017 Science and technology 33 37 16 7 6 1 0 71 13 609
2017 Legal services 42 34 19 0 5 0 0 77 5 21
2017 Administration and operations 36 32 18 8 7 0 0 68 14 891
2017 Human resources 31 40 18 7 4 0 0 71 11 246
2017 Financial management 40 34 14 7 4 1 0 75 11 211
2017 Procurement 32 40 3 8 14 3 0 74 23 34
2017 Real property 43 16 17 14 8 2 0 60 22 51
2017 Materiel management 63 17 20 0 0 0 0 80 0 14
2017 Information management 37 29 17 8 9 1 0 67 17 162
2017 Information technology 29 31 22 10 8 1 0 60 18 217
2017 Evaluation 37 37 17 6 3 0 0 75 8 334
2017 Data sciences 39 34 22 5 0 0 0 73 5 97
2017 Policy 31 37 17 11 4 1 0 68 15 510
2017 Project management 33 37 15 7 6 1 0 71 13 230
2017 Other services to the public 52 19 12 11 5 0 0 72 16 89
2017 None of the above 40 28 16 7 8 1 0 69 15 356
2014 Client contact centre 21 31 21 14 10 2 1 54 25 178
2014 Health care practitioners 23 32 19 13 12 2 0 56 25 514
2014 Federal regulators 28 40 17 9 5 0 0 69 14 723
2014 Compliance, inspection and enforcement 28 43 16 7 6 0 0 72 12 430
2014 Communications or public affairs 31 39 15 10 4 2 0 71 14 262
2014 Access to information and privacy 26 39 6 22 8 0 0 64 30 36
2014 Security 19 33 21 11 16 0 0 52 27 51
2014 Science and technology 30 40 17 8 4 0 0 71 12 727
2014 Legal services 56 34 10 0 0 0 0 90 0 29
2014 Administration and operations 26 37 19 10 8 1 0 64 18 1150
2014 Human resources 27 38 18 9 7 1 0 66 16 296
2014 Financial management 31 37 15 8 6 2 0 69 15 296
2014 Procurement 24 35 5 22 12 2 0 60 35 39
2014 Real property 38 29 24 6 4 0 0 67 9 84
2014 Materiel management 26 52 17 5 0 0 0 78 5 13
2014 Information management 26 34 18 12 11 0 0 59 23 216
2014 Information technology 20 32 22 16 9 1 0 53 25 285
2014 Evaluation 28 40 17 9 6 1 0 68 15 416
2014 Other services to the public 24 33 16 14 12 0 1 57 26 164
2014 None of the above 20 38 18 13 9 2 0 59 23 624

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 38 42 9 3 6 2 0 81 10 59
2018 Health care practitioners 39 36 14 8 3 0 0 75 11 89
2018 Federal regulators 38 36 15 6 5 0 0 74 11 581
2018 Compliance, inspection and enforcement 34 40 14 6 4 2 0 76 10 435
2018 Communications or public affairs 37 39 12 11 2 0 0 76 13 196
2018 Access to information and privacy 46 36 7 5 4 2 0 83 9 52
2018 Security 28 30 19 13 9 0 0 58 22 34
2018 Science and technology 40 34 13 10 3 0 0 74 13 509
2018 Legal services 40 34 21 5 0 0 0 74 5 19
2018 Administration and operations 48 32 12 5 3 0 0 80 8 487
2018 Human resources 32 42 13 8 4 1 0 74 12 195
2018 Financial management 39 27 21 9 3 1 0 67 12 142
2018 Procurement 55 20 20 0 5 0 0 75 5 19
2018 Real property 19 32 36 4 9 0 0 51 13 24
2018 Information management 36 35 17 9 2 0 0 71 11 121
2018 Information technology 29 37 20 9 4 1 0 66 13 146
2018 Evaluation 40 37 15 6 2 0 0 77 8 352
2018 Data sciences 47 39 9 1 4 0 0 86 5 79
2018 Policy 40 38 12 7 2 0 0 79 9 371
2018 Project management 36 43 11 8 2 0 0 80 10 148
2018 Other services to the public 38 34 18 6 3 0 0 73 10 52
2018 None of the above 27 38 11 16 8 0 1 65 24 148
2017 Client contact centre 29 38 19 9 5 0 0 67 14 139
2017 Health care practitioners 33 30 15 11 11 0 0 63 22 383
2017 Federal regulators 36 36 17 8 3 0 0 72 11 562
2017 Compliance, inspection and enforcement 31 40 14 8 7 0 0 71 14 392
2017 Communications or public affairs 34 35 14 10 5 1 0 70 15 224
2017 Access to information and privacy 49 40 7 3 2 0 0 89 5 60
2017 Security 24 44 11 9 12 0 0 68 21 38
2017 Science and technology 30 41 15 8 5 1 0 72 13 609
2017 Legal services 36 45 14 0 5 0 0 81 5 21
2017 Administration and operations 35 36 16 8 6 0 0 71 13 897
2017 Human resources 30 42 15 9 3 0 0 73 12 246
2017 Financial management 41 35 13 6 4 0 0 77 10 210
2017 Procurement 38 30 6 15 11 0 0 68 26 35
2017 Real property 39 28 9 12 11 0 0 68 23 51
2017 Materiel management 48 32 14 6 0 0 0 80 6 14
2017 Information management 37 33 16 6 7 1 0 70 13 162
2017 Information technology 29 32 18 15 6 1 0 61 20 217
2017 Evaluation 35 39 16 7 3 0 0 75 10 335
2017 Data sciences 40 39 17 4 0 0 0 79 4 97
2017 Policy 30 42 16 9 4 0 0 72 12 513
2017 Project management 34 40 12 8 6 0 0 74 14 230
2017 Other services to the public 51 23 14 6 6 0 0 74 12 89
2017 None of the above 41 30 15 8 6 1 0 71 14 356
2014 Client contact centre 20 37 18 15 10 1 1 58 25 178
2014 Health care practitioners 24 32 17 15 10 1 0 57 26 515
2014 Federal regulators 27 41 17 10 5 0 0 69 15 724
2014 Compliance, inspection and enforcement 25 43 17 9 5 0 0 68 15 430
2014 Communications or public affairs 34 39 11 12 4 1 0 73 16 261
2014 Access to information and privacy 23 41 3 24 8 0 0 64 33 36
2014 Security 24 33 22 9 13 0 0 57 21 51
2014 Science and technology 28 41 16 10 4 0 0 70 14 726
2014 Legal services 56 34 7 3 0 0 0 90 3 29
2014 Administration and operations 27 39 16 10 7 0 0 66 18 1150
2014 Human resources 30 39 16 7 7 0 0 70 14 296
2014 Financial management 32 39 15 7 6 1 0 72 13 297
2014 Procurement 24 32 10 24 10 0 0 56 34 39
2014 Real property 33 30 25 8 5 0 0 63 12 84
2014 Materiel management 15 53 12 20 0 0 0 68 20 13
2014 Information management 27 36 16 11 9 0 0 63 20 215
2014 Information technology 21 36 18 16 7 1 0 58 24 284
2014 Evaluation 27 41 14 13 5 0 0 68 18 416
2014 Other services to the public 23 38 18 11 11 0 0 60 22 165
2014 None of the above 22 38 19 14 7 1 0 60 21 624

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 32 26 23 7 6 5 2 62 13 59
2018 Health care practitioners 35 29 23 4 6 2 0 66 11 89
2018 Federal regulators 35 27 17 8 7 5 0 66 16 582
2018 Compliance, inspection and enforcement 29 34 17 7 7 6 0 67 15 434
2018 Communications or public affairs 28 29 22 10 9 3 0 59 19 198
2018 Access to information and privacy 44 34 10 5 5 0 0 79 11 52
2018 Security 27 15 27 22 6 3 0 43 29 35
2018 Science and technology 33 23 21 12 5 5 1 59 18 514
2018 Legal services 36 20 25 6 5 9 0 61 12 19
2018 Administration and operations 44 21 18 8 6 2 1 67 15 493
2018 Human resources 33 27 17 10 11 3 0 62 21 194
2018 Financial management 37 22 21 10 6 4 0 62 16 144
2018 Procurement 55 5 20 15 5 0 0 60 20 19
2018 Real property 19 23 36 8 13 0 0 43 21 24
2018 Information management 29 21 24 14 6 6 0 53 21 124
2018 Information technology 27 28 19 8 14 3 0 57 23 146
2018 Evaluation 35 27 23 10 3 3 0 64 13 355
2018 Data sciences 35 28 23 6 8 0 0 63 14 79
2018 Policy 34 30 17 11 4 3 1 67 16 378
2018 Project management 30 23 20 11 9 7 0 57 22 152
2018 Other services to the public 29 31 13 19 8 0 0 61 27 52
2018 None of the above 26 26 16 13 15 2 2 54 29 150
2017 Client contact centre 32 24 17 10 9 8 0 60 21 139
2017 Health care practitioners 31 20 17 12 14 5 1 55 27 382
2017 Federal regulators 31 28 18 11 7 5 0 62 19 562
2017 Compliance, inspection and enforcement 26 29 18 11 10 5 1 58 22 392
2017 Communications or public affairs 31 23 17 13 13 3 0 56 27 222
2017 Access to information and privacy 46 20 18 13 2 2 0 67 15 60
2017 Security 25 19 16 9 15 17 0 53 28 37
2017 Science and technology 26 29 19 13 8 5 0 58 22 608
2017 Legal services 34 38 10 5 9 5 0 76 14 21
2017 Administration and operations 31 24 20 12 10 3 0 56 23 897
2017 Human resources 32 26 20 12 7 4 0 59 20 246
2017 Financial management 40 23 14 12 7 4 0 66 19 209
2017 Procurement 30 34 14 5 17 0 0 65 22 35
2017 Real property 24 18 25 20 11 2 0 43 31 50
2017 Materiel management 53 36 10 0 0 0 0 90 0 14
2017 Information management 32 21 20 9 13 6 0 56 23 161
2017 Information technology 25 28 18 14 11 4 0 55 26 217
2017 Evaluation 33 30 18 11 4 4 1 66 16 335
2017 Data sciences 35 33 21 10 1 1 0 68 11 96
2017 Policy 26 30 18 13 9 4 0 59 23 512
2017 Project management 33 22 19 12 10 3 1 57 23 230
2017 Other services to the public 36 23 18 6 12 5 1 63 18 89
2017 None of the above 37 21 16 10 10 5 0 62 21 356
2014 Client contact centre 23 24 20 14 15 4 1 48 30 178
2014 Health care practitioners 26 27 16 13 13 5 0 56 27 514
2014 Federal regulators 27 27 19 15 7 4 0 57 23 722
2014 Compliance, inspection and enforcement 24 30 19 12 8 6 0 57 22 430
2014 Communications or public affairs 32 30 15 10 10 4 0 64 21 262
2014 Access to information and privacy 20 31 13 17 14 6 0 54 32 36
2014 Security 20 21 16 21 19 3 0 42 41 51
2014 Science and technology 29 29 20 12 7 4 1 60 19 727
2014 Legal services 54 13 31 3 0 0 0 66 3 29
2014 Administration and operations 26 24 20 15 12 3 0 52 28 1151
2014 Human resources 27 22 20 15 10 4 1 52 27 297
2014 Financial management 30 28 20 10 9 4 0 60 20 297
2014 Procurement 17 22 12 24 22 2 0 40 47 39
2014 Real property 30 20 30 6 7 6 0 54 14 84
2014 Materiel management 36 47 12 5 0 0 0 83 5 13
2014 Information management 22 23 22 12 13 6 1 49 28 216
2014 Information technology 21 24 21 18 11 5 0 48 30 285
2014 Evaluation 27 25 18 13 11 4 1 55 26 416
2014 Other services to the public 26 24 23 9 15 3 1 51 25 165
2014 None of the above 21 26 19 15 14 6 0 49 31 624
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 46 32 10 5 4 1 1 81 9 59
2018 Health care practitioners 51 34 9 4 2 0 0 85 6 88
2018 Federal regulators 46 29 13 5 5 1 0 77 10 577
2018 Compliance, inspection and enforcement 45 30 13 5 3 3 0 78 8 433
2018 Communications or public affairs 51 27 9 8 3 2 0 79 11 196
2018 Access to information and privacy 61 24 4 2 4 4 2 90 6 51
2018 Security 46 29 22 0 3 0 0 75 3 35
2018 Science and technology 53 27 9 4 5 2 0 82 9 511
2018 Legal services 56 24 5 10 5 0 0 80 15 19
2018 Administration and operations 56 25 9 4 4 2 0 83 8 488
2018 Human resources 43 36 8 10 2 2 0 80 12 192
2018 Financial management 48 28 13 4 7 1 0 76 11 144
2018 Procurement 66 19 5 5 5 0 0 85 10 19
2018 Real property 28 27 13 29 2 0 0 55 32 22
2018 Information management 48 22 20 7 1 1 1 71 8 123
2018 Information technology 50 29 9 4 5 3 1 81 9 146
2018 Evaluation 50 28 12 5 3 2 1 80 8 353
2018 Data sciences 55 33 10 0 1 0 0 89 1 78
2018 Policy 52 30 8 4 3 2 0 84 7 376
2018 Project management 46 33 9 4 3 5 0 82 8 151
2018 Other services to the public 41 40 11 3 5 0 0 81 8 52
2018 None of the above 50 28 5 7 6 3 1 81 13 148
2017 Client contact centre 37 35 12 10 5 1 1 73 14 139
2017 Health care practitioners 48 25 11 9 6 1 1 74 15 381
2017 Federal regulators 45 30 12 6 5 2 0 76 11 564
2017 Compliance, inspection and enforcement 47 28 12 6 5 2 0 77 11 393
2017 Communications or public affairs 50 27 11 4 5 2 0 79 10 223
2017 Access to information and privacy 56 26 10 6 0 2 0 84 6 60
2017 Security 55 27 9 0 7 3 0 83 7 38
2017 Science and technology 49 30 7 6 3 2 1 82 10 608
2017 Legal services 53 38 5 5 0 0 0 91 5 21
2017 Administration and operations 47 27 11 7 5 2 0 77 12 896
2017 Human resources 48 28 11 7 4 1 0 78 11 246
2017 Financial management 54 27 8 7 4 0 0 82 10 210
2017 Procurement 56 18 9 6 12 0 0 74 18 36
2017 Real property 52 27 7 7 4 3 0 81 11 51
2017 Materiel management 34 21 26 19 0 0 0 55 19 14
2017 Information management 45 26 15 7 6 1 0 72 13 161
2017 Information technology 47 29 12 6 4 1 1 78 10 217
2017 Evaluation 50 30 8 8 3 2 0 81 11 335
2017 Data sciences 54 33 6 5 1 1 0 88 6 97
2017 Policy 52 22 12 7 4 2 1 76 12 512
2017 Project management 47 33 8 4 6 2 0 82 10 230
2017 Other services to the public 55 24 11 6 3 1 0 80 9 88
2017 None of the above 48 28 9 5 5 2 2 79 11 357
2014 Client contact centre 32 36 15 7 8 2 1 70 15 178
2014 Health care practitioners 41 28 13 8 8 1 1 70 16 513
2014 Federal regulators 47 31 10 7 3 1 1 80 10 724
2014 Compliance, inspection and enforcement 46 29 11 7 5 2 0 77 12 430
2014 Communications or public affairs 48 30 9 6 5 2 0 79 12 261
2014 Access to information and privacy 22 42 14 8 14 0 0 64 22 36
2014 Security 51 36 2 5 5 0 0 87 11 51
2014 Science and technology 43 34 12 7 3 1 0 77 10 727
2014 Legal services 52 24 17 7 0 0 0 76 7 29
2014 Administration and operations 45 29 14 6 5 1 0 75 11 1151
2014 Human resources 46 30 13 6 4 1 1 77 10 297
2014 Financial management 43 31 11 5 7 2 0 77 12 297
2014 Procurement 35 34 12 12 8 0 0 68 19 39
2014 Real property 45 31 12 2 9 1 1 77 11 84
2014 Materiel management 37 26 0 25 6 5 0 67 33 13
2014 Information management 47 27 9 8 7 2 0 76 15 216
2014 Information technology 47 26 11 6 6 3 0 76 13 285
2014 Evaluation 43 31 10 7 7 3 0 76 14 415
2014 Other services to the public 45 23 14 12 4 1 2 69 17 164
2014 None of the above 44 27 12 8 5 2 1 74 14 623

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 41 45 3 5 4 0 1 88 9 59
2018 Health care practitioners 52 34 6 6 2 0 0 86 8 87
2018 Federal regulators 46 32 10 6 5 1 0 79 11 576
2018 Compliance, inspection and enforcement 46 33 9 7 2 2 1 81 10 428
2018 Communications or public affairs 45 35 7 8 3 1 0 81 11 195
2018 Access to information and privacy 56 32 7 2 4 0 0 87 6 51
2018 Security 42 37 15 3 3 0 0 79 6 35
2018 Science and technology 49 27 9 8 5 1 1 77 13 511
2018 Legal services 56 24 5 10 5 0 0 80 15 19
2018 Administration and operations 54 25 9 7 4 1 0 80 11 486
2018 Human resources 44 34 8 7 6 0 0 78 13 193
2018 Financial management 46 31 12 5 6 1 0 77 11 144
2018 Procurement 64 25 5 6 0 0 0 89 6 18
2018 Real property 23 38 13 15 11 0 0 61 26 23
2018 Information management 49 31 9 9 1 1 0 81 10 123
2018 Information technology 41 33 13 6 5 2 1 76 11 146
2018 Evaluation 47 31 10 7 4 1 1 80 10 353
2018 Data sciences 55 25 9 12 0 0 0 79 12 79
2018 Policy 48 32 7 9 3 1 1 81 12 373
2018 Project management 46 33 7 11 2 1 0 81 12 151
2018 Other services to the public 40 37 8 10 5 0 0 78 14 52
2018 None of the above 46 25 10 10 5 3 1 74 15 145
2017 Client contact centre 39 36 10 9 6 1 1 75 15 139
2017 Health care practitioners 42 32 8 9 7 0 2 75 16 381
2017 Federal regulators 42 31 12 8 5 0 1 75 13 562
2017 Compliance, inspection and enforcement 42 38 6 9 4 0 1 81 13 393
2017 Communications or public affairs 42 34 8 10 5 1 0 77 15 223
2017 Access to information and privacy 59 21 9 8 2 0 0 81 10 60
2017 Security 35 47 9 0 7 3 0 83 7 38
2017 Science and technology 45 33 7 8 5 1 1 79 14 608
2017 Legal services 50 36 5 9 0 0 0 86 9 21
2017 Administration and operations 46 28 10 8 6 1 0 75 14 896
2017 Human resources 45 33 6 9 5 1 0 80 14 246
2017 Financial management 53 27 8 7 5 0 0 80 12 212
2017 Procurement 41 35 9 8 8 0 0 76 16 36
2017 Real property 43 27 14 8 7 2 0 71 15 51
2017 Materiel management 24 20 32 24 0 0 0 44 24 14
2017 Information management 44 32 10 6 6 1 1 77 12 161
2017 Information technology 45 31 10 8 6 0 0 76 14 216
2017 Evaluation 48 31 8 7 5 0 1 80 12 335
2017 Data sciences 47 39 4 8 1 0 0 87 9 97
2017 Policy 47 30 7 9 6 1 0 77 15 513
2017 Project management 49 32 5 9 5 0 0 82 13 230
2017 Other services to the public 54 27 5 10 4 0 0 81 14 88
2017 None of the above 48 28 9 7 5 2 1 78 13 357
2014 Client contact centre 32 37 13 10 8 0 1 68 18 177
2014 Health care practitioners 38 33 9 13 7 1 0 71 20 514
2014 Federal regulators 44 35 9 7 4 1 0 80 11 723
2014 Compliance, inspection and enforcement 43 33 9 8 6 1 0 77 14 430
2014 Communications or public affairs 43 33 9 9 5 1 1 77 14 262
2014 Access to information and privacy 20 45 11 13 11 0 0 64 25 36
2014 Security 46 33 9 7 5 0 0 79 12 51
2014 Science and technology 39 36 11 8 4 1 1 76 13 727
2014 Legal services 40 36 14 10 0 0 0 76 10 28
2014 Administration and operations 43 32 10 9 6 0 0 75 15 1151
2014 Human resources 45 34 9 8 4 0 0 79 12 297
2014 Financial management 44 33 9 7 6 1 0 78 13 297
2014 Procurement 34 34 10 10 10 2 0 70 20 39
2014 Real property 40 35 11 7 8 0 0 75 14 84
2014 Materiel management 42 21 5 25 6 0 0 63 32 13
2014 Information management 48 28 8 11 4 1 0 77 15 216
2014 Information technology 44 28 11 9 6 0 0 73 16 285
2014 Evaluation 43 35 6 8 7 1 0 79 15 414
2014 Other services to the public 40 27 12 13 8 0 1 67 21 164
2014 None of the above 40 34 10 7 7 1 0 75 15 623

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 50 32 4 6 6 0 1 83 13 59
2018 Health care practitioners 55 32 6 4 4 0 0 86 8 88
2018 Federal regulators 47 28 13 7 5 0 0 75 12 577
2018 Compliance, inspection and enforcement 50 28 11 7 4 1 0 78 11 433
2018 Communications or public affairs 50 29 11 4 6 0 0 79 10 197
2018 Access to information and privacy 55 34 2 6 4 0 0 89 9 51
2018 Security 55 27 15 0 3 0 0 82 3 35
2018 Science and technology 54 26 9 6 5 0 0 80 11 514
2018 Legal services 50 30 0 15 5 0 0 80 20 19
2018 Administration and operations 61 22 6 6 4 0 1 83 11 492
2018 Human resources 52 27 6 7 6 1 1 80 14 192
2018 Financial management 47 28 12 6 7 0 0 75 12 146
2018 Procurement 61 29 5 0 5 0 0 90 5 19
2018 Real property 44 17 13 15 11 0 0 61 26 23
2018 Information management 52 23 14 8 2 0 1 75 10 124
2018 Information technology 51 22 12 7 5 1 1 75 13 146
2018 Evaluation 50 29 10 7 2 1 1 80 9 353
2018 Data sciences 49 34 8 6 3 0 0 83 9 78
2018 Policy 53 27 9 7 5 1 0 80 11 375
2018 Project management 50 25 15 6 4 1 0 76 10 152
2018 Other services to the public 50 27 14 5 5 0 0 76 10 52
2018 None of the above 50 28 11 6 3 1 1 78 10 148
2017 Client contact centre 48 26 15 4 6 0 1 74 10 137
2017 Health care practitioners 50 22 14 8 6 0 0 72 14 381
2017 Federal regulators 48 28 9 8 5 1 0 77 14 563
2017 Compliance, inspection and enforcement 51 27 10 5 7 0 0 78 12 393
2017 Communications or public affairs 47 28 9 9 5 1 0 76 14 224
2017 Access to information and privacy 69 19 5 5 3 0 0 87 8 60
2017 Security 57 20 11 3 7 3 0 79 10 38
2017 Science and technology 52 28 6 9 4 1 0 81 13 608
2017 Legal services 68 23 4 0 0 0 5 95 0 21
2017 Administration and operations 55 23 9 7 6 0 0 78 13 896
2017 Human resources 57 21 8 9 4 1 0 78 14 246
2017 Financial management 59 22 10 5 4 0 0 81 9 210
2017 Procurement 46 25 14 9 6 0 0 71 15 36
2017 Real property 51 32 10 2 5 0 0 83 7 50
2017 Materiel management 24 56 19 0 0 0 0 81 0 14
2017 Information management 53 26 12 4 6 0 0 78 10 161
2017 Information technology 52 28 9 8 3 0 0 80 11 214
2017 Evaluation 51 29 7 7 6 0 0 80 13 334
2017 Data sciences 59 29 7 2 3 0 0 88 5 97
2017 Policy 50 25 9 8 7 1 0 75 16 512
2017 Project management 58 24 7 6 4 0 0 83 10 230
2017 Other services to the public 47 25 15 7 6 0 0 73 12 89
2017 None of the above 52 25 10 5 6 1 1 79 11 357
2014 Client contact centre 33 37 12 9 7 1 1 72 16 178
2014 Health care practitioners 44 26 10 10 9 1 0 71 19 513
2014 Federal regulators 50 28 10 7 4 0 0 79 11 724
2014 Compliance, inspection and enforcement 49 27 12 5 6 1 0 76 11 430
2014 Communications or public affairs 49 32 7 5 6 0 0 82 12 262
2014 Access to information and privacy 25 45 6 11 14 0 0 70 24 36
2014 Security 56 19 12 5 7 0 0 75 12 51
2014 Science and technology 47 32 11 6 3 0 0 80 10 727
2014 Legal services 55 32 9 0 3 0 0 87 3 29
2014 Administration and operations 50 28 10 6 5 0 0 78 12 1148
2014 Human resources 55 26 11 6 2 0 0 80 8 297
2014 Financial management 50 24 9 10 6 1 0 75 16 295
2014 Procurement 37 20 24 12 8 0 0 56 20 39
2014 Real property 53 30 8 3 6 0 0 83 10 84
2014 Materiel management 42 27 0 25 6 0 0 68 32 13
2014 Information management 54 26 8 4 7 0 0 80 11 216
2014 Information technology 51 26 9 7 6 0 0 77 14 285
2014 Evaluation 48 27 9 9 5 1 0 76 15 415
2014 Other services to the public 48 25 12 10 4 1 0 74 14 165
2014 None of the above 46 26 11 9 7 0 0 72 17 622

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 41 22 17 6 6 5 3 68 13 60
2018 Health care practitioners 39 22 16 7 2 15 1 72 10 89
2018 Federal regulators 32 31 16 8 6 7 0 68 15 584
2018 Compliance, inspection and enforcement 29 29 17 7 5 12 1 67 14 436
2018 Communications or public affairs 31 35 10 12 4 8 0 71 18 197
2018 Access to information and privacy 46 24 11 5 7 6 0 75 13 51
2018 Security 26 25 24 19 3 3 0 53 22 35
2018 Science and technology 31 28 17 8 5 11 0 67 15 516
2018 Legal services 34 34 17 0 10 5 0 72 10 19
2018 Administration and operations 37 32 13 7 6 5 0 73 13 493
2018 Human resources 25 35 15 9 7 9 0 66 18 193
2018 Financial management 27 30 19 8 7 9 0 62 17 144
2018 Procurement 51 34 5 0 0 10 0 94 0 19
2018 Real property 31 12 24 23 10 0 0 43 33 24
2018 Information management 27 33 18 9 4 9 0 66 14 122
2018 Information technology 30 27 16 11 4 9 2 65 17 147
2018 Evaluation 32 24 21 8 3 12 1 64 12 356
2018 Data sciences 33 40 6 8 5 7 0 79 15 79
2018 Policy 40 27 13 8 5 8 0 72 13 378
2018 Project management 29 41 10 7 5 8 0 76 13 153
2018 Other services to the public 26 38 20 8 5 3 0 66 13 52
2018 None of the above 23 30 15 13 9 8 1 59 24 150
2017 Client contact centre 34 23 29 5 6 3 0 59 12 139
2017 Health care practitioners 25 28 14 10 12 11 1 59 25 383
2017 Federal regulators 24 33 14 11 6 10 0 65 20 564
2017 Compliance, inspection and enforcement 24 29 18 7 6 15 0 62 17 393
2017 Communications or public affairs 28 31 14 10 6 10 0 66 18 224
2017 Access to information and privacy 30 35 6 10 5 11 3 76 17 60
2017 Security 20 29 17 11 5 0 17 60 19 38
2017 Science and technology 25 33 16 9 5 12 0 67 15 609
2017 Legal services 38 26 14 5 5 5 9 73 11 21
2017 Administration and operations 27 33 17 10 8 5 0 64 19 896
2017 Human resources 20 38 14 14 6 8 0 62 22 246
2017 Financial management 27 33 20 7 8 5 0 63 16 212
2017 Procurement 23 27 19 13 8 10 0 56 23 36
2017 Real property 43 14 17 11 4 12 0 64 17 51
2017 Materiel management 18 41 14 0 0 17 10 80 0 14
2017 Information management 33 29 15 12 7 3 1 65 20 162
2017 Information technology 22 38 19 8 5 9 0 65 13 217
2017 Evaluation 26 35 13 9 3 13 0 71 14 334
2017 Data sciences 34 22 17 14 3 10 0 62 19 97
2017 Policy 31 33 10 11 8 6 0 69 20 513
2017 Project management 28 34 18 10 6 4 0 65 16 229
2017 Other services to the public 37 36 8 7 4 7 1 79 12 89
2017 None of the above 27 31 14 11 7 10 1 65 20 356
2014 Client contact centre 21 31 20 12 8 8 1 56 22 178
2014 Health care practitioners 21 29 22 13 6 8 0 55 21 512
2014 Federal regulators 23 35 16 11 4 10 0 65 17 723
2014 Compliance, inspection and enforcement 20 32 19 7 4 17 0 63 14 429
2014 Communications or public affairs 29 36 11 8 7 10 0 72 16 262
2014 Access to information and privacy 31 25 3 13 11 16 0 67 29 36
2014 Security 14 36 20 19 9 2 0 51 28 51
2014 Science and technology 24 30 18 11 5 13 1 62 18 726
2014 Legal services 33 50 14 0 0 3 0 86 0 29
2014 Administration and operations 24 37 16 10 6 6 0 65 18 1151
2014 Human resources 21 35 16 13 4 11 0 63 19 297
2014 Financial management 28 33 17 8 6 7 0 66 15 297
2014 Procurement 17 29 25 14 12 3 0 47 28 39
2014 Real property 30 27 19 13 7 4 0 59 21 84
2014 Materiel management 5 68 11 0 5 0 10 82 6 13
2014 Information management 30 26 19 7 6 11 1 64 15 216
2014 Information technology 23 30 20 11 4 11 0 60 17 284
2014 Evaluation 25 29 19 10 7 11 0 60 18 414
2014 Other services to the public 30 26 15 6 10 12 1 64 19 165
2014 None of the above 20 31 19 10 8 12 0 58 20 623

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 38 20 18 8 6 5 4 64 16 59
2018 Health care practitioners 35 26 15 13 4 6 1 65 19 88
2018 Federal regulators 25 33 19 13 7 2 0 60 21 582
2018 Compliance, inspection and enforcement 25 31 20 14 7 3 1 58 22 436
2018 Communications or public affairs 27 38 12 13 6 3 0 68 19 197
2018 Access to information and privacy 48 29 11 2 7 2 0 79 9 51
2018 Security 22 20 24 22 9 3 0 44 32 35
2018 Science and technology 26 30 17 13 9 6 0 59 23 514
2018 Legal services 29 40 10 11 10 0 0 69 21 19
2018 Administration and operations 36 32 14 8 7 2 0 70 15 491
2018 Human resources 25 36 18 13 7 1 0 61 20 192
2018 Financial management 26 33 17 13 6 4 0 62 20 145
2018 Procurement 40 40 14 0 5 0 0 80 5 19
2018 Real property 23 20 28 19 10 0 0 43 29 24
2018 Information management 28 33 20 9 5 5 0 64 15 124
2018 Information technology 26 22 23 17 7 3 2 50 25 147
2018 Evaluation 29 34 18 12 4 2 0 64 17 355
2018 Data sciences 30 38 16 7 6 2 0 70 14 79
2018 Policy 35 33 12 11 6 3 0 70 18 376
2018 Project management 26 42 9 12 7 4 0 70 20 153
2018 Other services to the public 23 41 23 10 2 2 0 64 12 51
2018 None of the above 23 32 14 18 10 3 1 57 29 148
2017 Client contact centre 30 23 27 7 8 4 1 56 16 139
2017 Health care practitioners 21 28 19 14 14 4 0 52 29 383
2017 Federal regulators 20 37 17 15 9 3 0 58 25 563
2017 Compliance, inspection and enforcement 22 25 22 17 10 4 0 49 28 393
2017 Communications or public affairs 26 36 15 13 7 3 0 64 21 224
2017 Access to information and privacy 26 40 10 8 3 8 5 76 13 60
2017 Security 11 23 18 21 10 0 17 41 37 37
2017 Science and technology 18 35 18 14 10 4 0 56 25 609
2017 Legal services 28 44 5 9 10 0 5 76 19 21
2017 Administration and operations 25 34 17 12 9 2 0 61 22 894
2017 Human resources 20 39 18 11 8 3 0 61 20 245
2017 Financial management 26 32 20 12 7 2 0 60 20 212
2017 Procurement 22 28 14 16 13 8 0 54 31 36
2017 Real property 32 23 13 11 19 3 0 57 30 51
2017 Materiel management 18 32 19 10 6 6 10 59 18 14
2017 Information management 27 29 19 12 10 3 1 58 22 161
2017 Information technology 18 32 21 17 8 4 0 52 26 216
2017 Evaluation 22 34 20 12 6 5 0 59 20 334
2017 Data sciences 31 29 20 13 7 0 0 60 20 97
2017 Policy 27 35 13 14 8 2 0 64 23 511
2017 Project management 22 41 17 8 10 2 0 65 18 230
2017 Other services to the public 37 32 13 10 4 3 0 72 15 89
2017 None of the above 26 28 17 12 10 6 1 58 24 358
2014 Client contact centre 17 27 27 14 12 3 1 45 27 178
2014 Health care practitioners 19 27 21 16 14 3 0 48 31 509
2014 Federal regulators 19 35 20 17 6 3 0 55 25 722
2014 Compliance, inspection and enforcement 14 31 24 16 8 6 0 48 26 430
2014 Communications or public affairs 29 38 14 7 9 3 0 69 16 262
2014 Access to information and privacy 25 25 14 16 16 3 0 52 34 36
2014 Security 16 31 26 12 16 0 0 47 28 51
2014 Science and technology 18 30 23 15 9 5 0 51 25 727
2014 Legal services 34 40 20 3 0 3 0 76 4 29
2014 Administration and operations 22 34 20 13 8 2 0 58 22 1150
2014 Human resources 17 40 18 14 8 2 0 59 22 295
2014 Financial management 24 32 24 10 7 3 1 58 18 297
2014 Procurement 22 20 29 10 20 0 0 42 29 39
2014 Real property 23 25 30 11 9 2 0 49 20 84
2014 Materiel management 21 46 12 5 5 10 0 75 12 13
2014 Information management 27 21 23 13 11 4 0 51 25 216
2014 Information technology 18 34 19 13 14 3 0 53 28 284
2014 Evaluation 22 30 21 15 8 4 0 55 23 414
2014 Other services to the public 26 26 16 16 12 3 1 55 29 164
2014 None of the above 14 35 21 14 11 5 0 51 26 622

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 26 29 18 10 9 5 3 61 20 60
2018 Health care practitioners 27 28 13 15 6 10 1 62 24 87
2018 Federal regulators 18 31 22 16 8 6 0 52 26 583
2018 Compliance, inspection and enforcement 17 28 21 18 10 5 1 48 30 435
2018 Communications or public affairs 17 34 17 19 5 8 0 55 27 195
2018 Access to information and privacy 24 44 9 9 7 7 0 73 17 52
2018 Security 20 20 23 28 10 0 0 40 38 35
2018 Science and technology 17 28 20 16 8 9 0 50 27 513
2018 Legal services 25 24 27 5 10 10 0 54 16 19
2018 Administration and operations 27 32 17 12 7 5 0 63 20 490
2018 Human resources 19 24 24 18 8 7 0 47 28 191
2018 Financial management 20 30 20 17 6 8 0 54 24 145
2018 Procurement 35 35 15 10 5 0 0 70 15 19
2018 Real property 13 24 33 24 7 0 0 36 30 23
2018 Information management 20 28 28 11 7 6 0 51 20 123
2018 Information technology 17 25 24 17 9 5 2 46 28 145
2018 Evaluation 20 26 22 15 5 11 1 53 22 356
2018 Data sciences 16 46 10 16 6 6 0 66 24 79
2018 Policy 25 33 15 16 6 6 0 61 24 377
2018 Project management 16 43 13 11 9 8 0 64 22 153
2018 Other services to the public 19 24 28 12 7 9 0 48 21 52
2018 None of the above 14 27 19 11 16 9 4 47 31 149
2017 Client contact centre 23 23 29 13 6 7 0 48 21 138
2017 Health care practitioners 15 26 17 19 16 7 0 45 38 384
2017 Federal regulators 14 31 20 19 10 7 0 48 30 563
2017 Compliance, inspection and enforcement 13 23 24 19 12 8 0 40 34 391
2017 Communications or public affairs 18 36 19 17 6 4 0 57 23 224
2017 Access to information and privacy 16 33 20 10 4 12 5 59 17 60
2017 Security 13 18 18 15 17 19 0 38 40 38
2017 Science and technology 13 27 23 17 11 8 0 44 31 608
2017 Legal services 25 30 11 9 10 9 5 64 23 20
2017 Administration and operations 19 32 19 14 10 6 0 54 26 894
2017 Human resources 13 31 20 22 9 5 1 46 33 245
2017 Financial management 19 30 22 14 10 4 1 52 25 212
2017 Procurement 10 32 13 16 15 12 0 49 36 36
2017 Real property 16 30 14 16 19 5 0 48 37 51
2017 Materiel management 12 21 36 10 6 6 10 39 18 14
2017 Information management 21 26 23 12 11 6 1 51 24 162
2017 Information technology 12 30 21 22 10 5 0 44 34 216
2017 Evaluation 14 28 26 17 5 10 0 47 24 335
2017 Data sciences 20 25 21 17 9 6 1 50 28 97
2017 Policy 19 34 15 16 12 5 0 55 29 513
2017 Project management 16 37 21 12 10 5 0 55 23 230
2017 Other services to the public 22 38 14 16 5 4 0 63 22 88
2017 None of the above 20 28 18 16 9 8 1 52 28 357
2014 Client contact centre 9 24 31 18 12 5 1 35 32 177
2014 Health care practitioners 14 22 22 19 16 6 0 39 38 512
2014 Federal regulators 11 32 23 20 8 6 0 45 30 723
2014 Compliance, inspection and enforcement 8 25 24 21 12 10 0 37 37 430
2014 Communications or public affairs 21 36 17 13 8 4 0 60 22 262
2014 Access to information and privacy 20 28 14 22 11 5 0 51 35 36
2014 Security 11 21 33 14 19 1 0 32 34 51
2014 Science and technology 12 26 24 19 9 9 0 42 32 727
2014 Legal services 26 36 17 10 3 7 0 67 15 29
2014 Administration and operations 16 33 21 15 9 5 0 52 26 1151
2014 Human resources 10 33 20 22 9 5 0 46 33 297
2014 Financial management 17 27 24 18 9 5 1 47 28 297
2014 Procurement 22 10 29 14 22 2 0 33 37 39
2014 Real property 19 21 29 13 12 5 0 43 27 84
2014 Materiel management 5 32 32 15 5 10 0 41 23 13
2014 Information management 19 24 21 17 12 5 1 46 31 216
2014 Information technology 12 26 19 25 12 6 0 41 39 284
2014 Evaluation 15 28 22 16 9 8 0 47 28 414
2014 Other services to the public 19 24 20 19 13 5 1 45 34 165
2014 None of the above 10 27 21 22 12 8 0 40 37 622

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 23 39 10 11 13 2 3 65 25 60
2018 Health care practitioners 27 31 12 19 6 5 1 61 27 89
2018 Federal regulators 16 32 19 20 10 3 0 50 30 582
2018 Compliance, inspection and enforcement 16 30 20 17 12 3 1 48 31 436
2018 Communications or public affairs 15 34 14 22 10 5 0 52 34 197
2018 Access to information and privacy 28 41 7 13 7 4 0 71 21 51
2018 Security 19 15 17 37 10 0 2 35 48 34
2018 Science and technology 19 27 19 19 11 5 0 48 31 515
2018 Legal services 25 35 15 11 15 0 0 60 26 19
2018 Administration and operations 23 33 16 17 9 3 0 58 26 493
2018 Human resources 21 31 18 17 12 3 0 53 29 193
2018 Financial management 17 28 16 25 8 5 0 48 35 145
2018 Procurement 35 25 9 20 5 5 0 64 26 19
2018 Real property 15 4 43 16 21 0 0 19 37 24
2018 Information management 22 34 19 15 8 2 0 57 24 124
2018 Information technology 16 29 16 20 11 5 2 49 34 147
2018 Evaluation 18 31 17 17 10 7 0 53 29 355
2018 Data sciences 16 41 19 16 7 1 0 58 23 79
2018 Policy 18 36 12 20 10 4 0 56 31 377
2018 Project management 12 44 13 19 7 6 0 59 27 153
2018 Other services to the public 20 18 30 23 9 2 0 38 32 52
2018 None of the above 18 27 15 19 17 5 0 47 38 149
2017 Client contact centre 21 26 24 18 10 1 1 48 28 138
2017 Health care practitioners 17 26 16 14 21 5 0 46 37 384
2017 Federal regulators 13 34 19 21 11 3 0 48 32 563
2017 Compliance, inspection and enforcement 10 29 23 18 15 4 0 41 35 393
2017 Communications or public affairs 18 36 19 16 7 4 0 56 24 224
2017 Access to information and privacy 22 44 10 17 5 2 0 68 23 60
2017 Security 15 16 22 18 12 17 0 37 36 38
2017 Science and technology 12 32 20 19 11 6 0 47 32 608
2017 Legal services 19 28 19 9 14 6 5 52 26 21
2017 Administration and operations 19 31 18 17 12 3 0 51 30 895
2017 Human resources 11 38 16 20 11 3 1 51 32 246
2017 Financial management 21 30 20 13 13 4 0 52 26 212
2017 Procurement 16 27 15 13 23 6 0 45 38 36
2017 Real property 21 29 13 13 17 7 0 54 31 50
2017 Materiel management 24 22 24 18 11 0 0 47 29 13
2017 Information management 21 31 20 12 13 3 0 53 26 161
2017 Information technology 18 30 17 17 14 4 0 50 32 217
2017 Evaluation 15 30 17 22 10 7 0 49 33 334
2017 Data sciences 23 28 17 21 9 1 0 52 31 97
2017 Policy 16 33 13 21 15 3 0 51 36 513
2017 Project management 20 34 15 18 12 2 0 55 30 230
2017 Other services to the public 22 43 14 8 10 3 0 67 19 89
2017 None of the above 17 28 16 19 13 7 1 49 34 358
2014 Client contact centre 10 32 23 16 14 4 1 44 32 178
2014 Health care practitioners 14 27 17 21 18 3 0 43 40 511
2014 Federal regulators 13 32 19 22 12 3 0 46 35 722
2014 Compliance, inspection and enforcement 10 29 22 23 10 6 0 41 35 430
2014 Communications or public affairs 21 36 16 14 10 2 0 58 25 262
2014 Access to information and privacy 20 30 6 25 19 0 0 50 44 36
2014 Security 12 27 12 28 18 3 0 41 47 51
2014 Science and technology 13 31 21 18 11 4 0 47 31 727
2014 Legal services 26 30 17 14 6 7 0 60 22 28
2014 Administration and operations 17 32 16 19 13 3 0 50 33 1150
2014 Human resources 13 36 18 20 10 3 0 50 31 297
2014 Financial management 18 30 20 17 13 3 0 49 31 297
2014 Procurement 15 22 25 19 20 0 0 37 39 39
2014 Real property 17 29 20 21 11 2 0 47 32 84
2014 Materiel management 0 48 22 15 15 0 0 48 31 13
2014 Information management 20 27 18 14 15 4 1 50 31 216
2014 Information technology 14 27 20 19 17 3 0 43 37 284
2014 Evaluation 14 32 21 21 10 3 0 48 31 414
2014 Other services to the public 16 22 19 22 16 5 1 40 40 164
2014 None of the above 11 28 19 22 15 4 0 41 39 622
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 28 36 9 16 12 0 0 63 28 59
2018 Health care practitioners 37 30 10 8 12 2 0 69 21 89
2018 Federal regulators 27 36 16 12 9 0 0 63 21 581
2018 Compliance, inspection and enforcement 23 40 18 9 8 1 1 64 18 436
2018 Communications or public affairs 32 39 15 7 7 0 0 70 14 198
2018 Access to information and privacy 46 27 14 7 5 0 0 73 13 52
2018 Security 47 22 13 10 8 0 0 69 18 35
2018 Science and technology 30 32 18 11 7 0 2 63 19 515
2018 Legal services 40 35 10 15 0 0 0 75 15 19
2018 Administration and operations 41 30 12 9 8 0 0 71 17 493
2018 Human resources 31 33 13 16 7 0 0 65 22 192
2018 Financial management 36 29 14 15 6 1 0 65 21 145
2018 Procurement 52 42 0 0 6 0 0 94 6 18
2018 Real property 15 40 11 21 13 0 0 55 33 24
2018 Information management 34 31 12 16 8 0 1 65 24 122
2018 Information technology 28 34 21 12 5 0 0 63 17 145
2018 Evaluation 27 33 21 12 6 1 0 61 18 354
2018 Data sciences 37 40 9 10 5 0 0 76 15 79
2018 Policy 40 35 11 7 6 0 0 75 13 377
2018 Project management 26 47 12 9 4 1 1 74 13 153
2018 Other services to the public 23 32 20 19 6 0 0 54 26 51
2018 None of the above 22 38 18 13 8 1 0 60 21 148
2017 Client contact centre 21 34 20 10 15 0 0 55 25 139
2017 Health care practitioners 24 35 13 12 15 1 0 60 27 383
2017 Federal regulators 26 37 13 14 8 1 0 64 23 563
2017 Compliance, inspection and enforcement 23 38 18 12 9 0 0 61 21 393
2017 Communications or public affairs 29 34 17 14 6 0 0 63 20 224
2017 Access to information and privacy 39 46 10 3 2 0 0 85 5 60
2017 Security 26 31 26 7 10 0 0 58 17 38
2017 Science and technology 28 35 15 11 10 0 0 63 21 609
2017 Legal services 32 33 14 17 5 0 0 65 22 21
2017 Administration and operations 29 33 16 13 9 0 0 62 22 898
2017 Human resources 32 37 11 11 8 0 0 70 20 246
2017 Financial management 29 43 9 8 10 0 0 72 18 212
2017 Procurement 24 40 12 13 11 0 0 64 24 36
2017 Real property 28 40 10 14 8 0 0 68 22 51
2017 Materiel management 31 14 25 10 19 0 0 45 30 14
2017 Information management 26 34 15 16 8 1 0 61 24 161
2017 Information technology 22 41 19 11 7 0 0 63 18 217
2017 Evaluation 22 40 16 13 7 1 0 63 21 334
2017 Data sciences 38 34 15 8 5 0 0 72 13 97
2017 Policy 32 37 11 13 7 0 0 70 20 512
2017 Project management 29 35 12 15 8 0 0 65 23 229
2017 Other services to the public 32 39 9 9 10 0 0 71 19 89
2017 None of the above 33 27 16 10 12 0 1 61 23 357
2014 Client contact centre 17 32 25 16 9 0 1 49 26 178
2014 Health care practitioners 20 32 16 18 14 0 0 52 32 515
2014 Federal regulators 23 39 17 12 9 0 0 62 21 724
2014 Compliance, inspection and enforcement 22 34 22 14 9 0 0 55 23 430
2014 Communications or public affairs 34 32 10 14 10 0 0 67 24 260
2014 Access to information and privacy 17 28 22 14 19 0 0 45 33 36
2014 Security 32 26 20 18 4 0 0 58 22 51
2014 Science and technology 21 39 17 15 8 0 0 60 23 727
2014 Legal services 38 27 22 10 3 0 0 64 14 29
2014 Administration and operations 26 37 14 14 10 0 0 63 23 1151
2014 Human resources 28 36 13 15 8 1 0 65 22 297
2014 Financial management 23 35 17 14 11 0 0 59 24 297
2014 Procurement 21 30 10 22 17 0 0 51 39 39
2014 Real property 27 35 13 20 5 0 0 62 25 84
2014 Materiel management 10 33 21 15 20 0 0 44 36 13
2014 Information management 23 37 15 13 12 0 0 60 25 215
2014 Information technology 25 33 20 12 9 1 0 59 21 285
2014 Evaluation 20 38 14 19 9 1 0 58 28 415
2014 Other services to the public 27 29 14 11 17 1 0 57 29 165
2014 None of the above 23 37 17 13 10 0 0 60 23 623

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 38 43 9 5 5 0 0 81 10 60
2018 Health care practitioners 46 39 8 6 1 0 0 85 7 89
2018 Federal regulators 37 42 11 7 4 0 0 79 10 582
2018 Compliance, inspection and enforcement 30 46 12 9 3 0 0 76 12 436
2018 Communications or public affairs 31 40 11 14 2 0 2 72 17 198
2018 Access to information and privacy 54 28 13 0 5 0 0 82 5 52
2018 Security 36 34 17 10 3 0 0 70 12 35
2018 Science and technology 42 39 8 7 3 0 0 81 10 512
2018 Legal services 44 26 16 15 0 0 0 69 15 19
2018 Administration and operations 42 37 8 9 4 0 0 80 13 493
2018 Human resources 31 43 8 11 8 0 0 74 19 192
2018 Financial management 28 43 16 10 3 0 0 70 13 145
2018 Procurement 37 47 0 11 4 0 0 85 15 18
2018 Real property 28 44 7 11 10 0 0 72 21 24
2018 Information management 35 37 16 8 4 0 0 72 12 123
2018 Information technology 28 43 13 9 5 0 1 72 14 145
2018 Evaluation 41 39 12 6 2 0 0 80 8 353
2018 Data sciences 41 37 7 12 3 0 0 78 15 79
2018 Policy 33 39 12 13 3 0 0 72 16 379
2018 Project management 33 34 16 10 6 0 1 67 16 153
2018 Other services to the public 27 35 20 12 5 2 0 63 17 51
2018 None of the above 30 36 18 8 8 0 0 66 16 148
2017 Client contact centre 35 40 12 10 3 0 0 75 13 139
2017 Health care practitioners 33 45 9 7 5 0 0 78 12 383
2017 Federal regulators 36 42 9 9 4 0 0 78 13 563
2017 Compliance, inspection and enforcement 27 51 10 8 4 0 0 78 11 393
2017 Communications or public affairs 26 46 9 16 3 0 0 72 19 224
2017 Access to information and privacy 52 38 3 5 2 0 0 91 6 60
2017 Security 19 41 5 9 9 17 0 72 22 38
2017 Science and technology 36 44 8 9 3 0 0 80 12 607
2017 Legal services 24 44 18 9 5 0 0 68 14 21
2017 Administration and operations 35 38 12 10 5 0 0 74 15 897
2017 Human resources 34 37 11 12 5 0 0 72 17 246
2017 Financial management 35 41 11 9 4 0 0 76 13 212
2017 Procurement 30 48 9 8 6 0 0 77 14 35
2017 Real property 38 23 17 9 13 0 0 61 22 51
2017 Materiel management 44 41 15 0 0 0 0 85 0 14
2017 Information management 34 34 14 12 5 0 0 69 17 162
2017 Information technology 29 40 12 14 4 0 0 69 19 217
2017 Evaluation 39 43 9 7 2 0 0 82 9 331
2017 Data sciences 36 40 12 9 4 0 0 76 13 97
2017 Policy 26 45 9 13 7 0 0 71 19 511
2017 Project management 25 46 11 12 5 0 0 72 17 229
2017 Other services to the public 51 29 7 6 7 0 1 80 13 89
2017 None of the above 40 35 11 7 7 0 0 74 14 356

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 13 26 17 15 11 11 6 47 32 59
2018 Health care practitioners 13 22 21 8 11 20 5 47 25 89
2018 Federal regulators 12 23 16 12 11 22 3 48 30 583
2018 Compliance, inspection and enforcement 13 21 20 11 9 21 4 45 27 432
2018 Communications or public affairs 15 21 15 12 8 20 10 51 28 196
2018 Access to information and privacy 25 24 10 13 11 9 7 59 28 52
2018 Security 23 31 15 10 21 0 0 54 31 35
2018 Science and technology 15 16 19 18 9 18 4 40 35 511
2018 Legal services 0 25 25 16 20 15 0 29 42 19
2018 Administration and operations 20 23 19 12 10 13 2 51 27 491
2018 Human resources 9 29 14 12 14 19 3 49 33 193
2018 Financial management 13 20 23 20 11 12 2 37 36 144
2018 Procurement 10 25 25 15 5 20 0 43 26 19
2018 Real property 11 21 29 15 15 10 0 36 32 24
2018 Information management 14 28 18 12 9 18 0 52 26 122
2018 Information technology 16 26 18 13 8 16 3 51 27 144
2018 Evaluation 9 17 17 13 7 33 4 42 32 353
2018 Data sciences 10 26 15 11 7 25 5 53 26 76
2018 Policy 12 23 17 11 7 25 5 50 26 378
2018 Project management 15 17 15 15 13 23 2 43 37 151
2018 Other services to the public 5 30 27 16 11 7 3 39 30 50
2018 None of the above 15 15 19 13 9 23 6 42 31 150
2017 Client contact centre 12 27 25 11 15 9 2 43 29 139
2017 Health care practitioners 11 21 17 16 16 17 2 40 40 382
2017 Federal regulators 12 24 16 16 12 19 2 44 35 563
2017 Compliance, inspection and enforcement 11 20 20 11 10 23 5 43 30 393
2017 Communications or public affairs 13 24 15 16 9 18 4 48 32 222
2017 Access to information and privacy 22 20 20 10 5 18 4 55 19 59
2017 Security 17 23 13 11 28 7 0 44 42 38
2017 Science and technology 9 20 15 20 12 21 4 38 42 609
2017 Legal services 10 24 5 19 14 23 5 48 46 21
2017 Administration and operations 15 23 16 16 12 14 3 46 35 897
2017 Human resources 13 26 17 16 10 16 2 47 32 245
2017 Financial management 17 27 15 16 8 12 4 53 30 211
2017 Procurement 15 24 15 7 19 20 0 48 33 36
2017 Real property 16 24 18 21 11 5 5 45 36 51
2017 Materiel management 18 10 36 17 10 10 0 31 29 14
2017 Information management 14 23 20 13 15 14 1 44 33 160
2017 Information technology 14 21 22 17 13 12 2 41 34 217
2017 Evaluation 10 18 16 16 11 25 3 40 37 335
2017 Data sciences 19 16 17 13 7 20 9 49 28 96
2017 Policy 12 20 17 15 11 22 4 43 34 511
2017 Project management 12 21 17 14 15 19 2 43 36 230
2017 Other services to the public 16 16 14 22 10 23 0 41 40 89
2017 None of the above 16 18 17 16 12 19 3 43 35 358
2014 Client contact centre 6 23 22 20 19 8 2 32 43 178
2014 Health care practitioners 13 22 17 19 18 10 2 39 42 513
2014 Federal regulators 12 23 18 18 11 15 4 42 36 723
2014 Compliance, inspection and enforcement 12 21 19 16 10 18 3 42 34 430
2014 Communications or public affairs 15 24 17 17 13 13 2 46 34 262
2014 Access to information and privacy 11 20 17 22 16 14 0 36 44 36
2014 Security 16 34 16 18 11 5 0 52 31 51
2014 Science and technology 10 21 21 17 12 16 4 38 36 726
2014 Legal services 11 20 35 16 7 7 4 35 26 29
2014 Administration and operations 13 22 18 18 16 12 2 41 39 1150
2014 Human resources 12 31 11 20 13 11 2 50 38 297
2014 Financial management 13 24 17 16 16 12 2 43 37 297
2014 Procurement 8 26 23 10 22 10 2 38 36 39
2014 Real property 20 27 16 22 10 4 0 49 34 83
2014 Materiel management 5 48 37 0 5 0 5 56 5 13
2014 Information management 9 26 18 19 16 11 2 39 40 214
2014 Information technology 12 20 22 17 14 13 1 38 37 284
2014 Evaluation 9 16 18 15 13 24 3 36 39 415
2014 Other services to the public 15 15 16 17 19 16 2 37 44 165
2014 None of the above 10 20 20 19 15 14 3 35 41 624

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 41 38 11 3 6 0 1 80 9 59
2018 Health care practitioners 46 38 8 4 4 0 0 84 7 88
2018 Federal regulators 38 36 12 8 5 0 0 74 14 576
2018 Compliance, inspection and enforcement 39 37 10 9 3 1 1 77 12 433
2018 Communications or public affairs 42 34 12 7 5 0 0 76 12 197
2018 Access to information and privacy 53 30 6 8 2 0 2 84 10 50
2018 Security 38 48 9 3 3 0 0 86 5 35
2018 Science and technology 44 32 10 8 4 0 2 77 12 514
2018 Legal services 36 45 5 5 10 0 0 80 15 19
2018 Administration and operations 53 27 7 6 4 1 1 82 11 489
2018 Human resources 38 34 11 12 4 0 1 73 16 193
2018 Financial management 41 33 14 6 6 0 0 74 12 145
2018 Procurement 65 20 0 15 0 0 0 85 15 19
2018 Real property 23 38 4 32 2 0 0 61 35 23
2018 Information management 43 32 16 8 1 1 0 75 9 124
2018 Information technology 40 34 11 9 4 1 1 75 13 145
2018 Evaluation 41 38 10 6 3 1 1 80 9 355
2018 Data sciences 47 35 9 9 0 0 0 83 9 79
2018 Policy 41 39 8 5 5 2 0 82 10 375
2018 Project management 40 32 17 6 2 2 1 74 8 152
2018 Other services to the public 37 36 17 5 5 0 0 73 10 51
2018 None of the above 40 32 12 8 4 2 2 75 12 148
2017 Client contact centre 40 32 11 9 7 0 1 73 16 139
2017 Health care practitioners 44 28 12 7 8 1 1 73 15 383
2017 Federal regulators 41 34 10 9 5 0 1 76 13 564
2017 Compliance, inspection and enforcement 38 39 10 7 5 0 0 78 13 393
2017 Communications or public affairs 39 38 8 8 6 1 0 77 15 224
2017 Access to information and privacy 62 23 7 8 0 0 0 86 8 60
2017 Security 65 14 11 0 7 3 0 81 7 38
2017 Science and technology 45 34 9 6 6 1 0 79 11 609
2017 Legal services 49 36 10 5 0 0 0 85 5 21
2017 Administration and operations 44 31 10 7 6 1 1 76 14 897
2017 Human resources 44 28 12 10 6 1 0 72 16 245
2017 Financial management 50 28 9 8 4 1 0 79 13 212
2017 Procurement 41 32 17 2 8 0 0 73 10 36
2017 Real property 41 33 13 4 9 0 0 75 13 51
2017 Materiel management 24 31 35 10 0 0 0 55 10 14
2017 Information management 44 31 12 6 6 1 0 76 12 162
2017 Information technology 43 32 12 8 4 0 1 76 12 217
2017 Evaluation 45 33 10 6 5 0 1 79 11 335
2017 Data sciences 53 31 8 6 2 0 0 84 8 95
2017 Policy 45 30 9 10 6 0 0 75 16 513
2017 Project management 44 35 8 6 5 1 0 80 12 230
2017 Other services to the public 52 22 11 8 4 0 2 76 12 88
2017 None of the above 43 31 12 6 5 1 2 76 12 356
2014 Client contact centre 30 40 15 8 5 1 1 71 13 178
2014 Health care practitioners 40 29 11 12 6 1 0 70 19 514
2014 Federal regulators 40 36 10 8 5 0 1 78 13 724
2014 Compliance, inspection and enforcement 37 34 12 11 6 1 0 71 17 430
2014 Communications or public affairs 41 39 7 7 5 0 0 81 13 262
2014 Access to information and privacy 20 50 11 11 8 0 0 70 19 36
2014 Security 54 29 4 11 2 0 0 84 12 51
2014 Science and technology 39 36 13 8 3 0 0 76 12 727
2014 Legal services 46 40 7 7 0 0 0 86 7 29
2014 Administration and operations 42 33 11 8 5 0 0 75 13 1151
2014 Human resources 41 35 12 6 6 0 0 76 12 297
2014 Financial management 41 36 11 6 5 1 0 78 11 297
2014 Procurement 42 22 12 17 7 0 0 64 24 39
2014 Real property 48 31 14 3 5 0 0 78 8 84
2014 Materiel management 42 22 0 31 6 0 0 63 37 13
2014 Information management 42 35 7 11 5 1 0 77 16 216
2014 Information technology 42 29 12 9 6 2 0 73 15 285
2014 Evaluation 39 37 9 8 6 1 1 77 14 415
2014 Other services to the public 41 30 13 9 7 0 0 72 15 165
2014 None of the above 39 34 10 7 8 1 0 74 16 622

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Health care practitioners 26 36 19 6 5 0 9 68 12 18
2018 Federal regulators 30 35 14 6 4 1 10 72 11 173
2018 Compliance, inspection and enforcement 27 31 13 9 8 5 7 66 19 80
2018 Communications or public affairs 22 38 21 5 5 1 8 66 11 67
2018 Access to information and privacy 41 30 7 7 0 8 7 83 9 14
2018 Security 10 46 12 0 12 0 20 70 15 10
2018 Science and technology 25 22 18 15 8 5 8 54 25 115
2018 Administration and operations 38 27 15 7 5 2 6 71 13 92
2018 Human resources 24 28 21 10 2 4 12 62 14 53
2018 Financial management 28 32 19 14 6 0 2 60 21 51
2018 Real property 22 32 24 6 10 0 6 57 17 16
2018 Information management 27 17 18 8 22 4 4 48 33 23
2018 Information technology 29 24 30 5 1 5 6 59 7 58
2018 Evaluation 16 50 7 19 0 4 4 71 21 26
2018 Data sciences 19 19 30 6 6 12 6 47 16 16
2018 Policy 34 32 14 5 3 1 11 75 10 96
2018 Project management 26 30 22 6 3 14 0 65 10 37
2018 None of the above 23 18 12 13 6 6 23 57 26 35
2017 Client contact centre 36 34 17 10 0 3 0 72 10 27
2017 Health care practitioners 28 34 6 18 11 1 2 64 30 87
2017 Federal regulators 28 37 15 6 4 4 5 72 11 160
2017 Compliance, inspection and enforcement 26 34 13 6 5 6 9 72 13 67
2017 Communications or public affairs 25 41 10 12 2 5 5 73 15 59
2017 Access to information and privacy 57 25 12 6 0 0 0 82 6 16
2017 Security 26 48 17 8 0 0 0 74 8 11
2017 Science and technology 22 33 17 11 8 2 7 61 21 130
2017 Administration and operations 31 29 12 12 6 3 7 67 20 188
2017 Human resources 30 38 11 11 3 1 6 73 15 64
2017 Financial management 24 38 10 11 6 2 9 70 19 91
2017 Real property 35 23 14 10 9 5 4 64 21 19
2017 Information management 23 42 16 7 9 0 2 66 17 43
2017 Information technology 31 31 12 16 3 4 3 67 20 65
2017 Evaluation 29 44 10 13 3 0 0 73 16 30
2017 Data sciences 25 25 13 19 0 6 13 61 23 16
2017 Policy 21 38 13 14 3 5 6 67 19 142
2017 Project management 22 51 7 11 3 2 5 78 15 56
2017 Other services to the public 39 44 6 9 0 0 3 85 9 17
2017 None of the above 32 31 14 6 8 4 5 69 15 88
2014 Client contact centre 23 26 15 27 8 0 0 50 35 26
2014 Health care practitioners 29 38 11 11 9 0 2 69 20 126
2014 Federal regulators 27 42 15 7 2 3 4 73 10 214
2014 Compliance, inspection and enforcement 20 36 16 8 8 4 7 63 19 71
2014 Communications or public affairs 35 36 11 4 4 7 3 79 9 74
2014 Access to information and privacy 0 30 20 0 10 20 20 50 17 10
2014 Security 16 59 8 0 16 0 0 76 16 12
2014 Science and technology 19 41 13 9 7 3 9 68 17 154
2014 Administration and operations 26 32 12 14 8 4 4 62 25 280
2014 Human resources 27 41 9 8 5 3 7 75 14 86
2014 Financial management 24 37 16 8 4 2 9 69 13 108
2014 Real property 24 35 15 20 6 0 0 59 25 32
2014 Information management 34 25 7 7 23 3 0 61 32 56
2014 Information technology 35 27 17 7 3 4 6 69 12 96
2014 Evaluation 13 32 21 19 10 3 3 47 31 38
2014 Other services to the public 31 35 15 8 0 5 5 74 9 33
2014 None of the above 22 33 14 13 9 3 6 61 24 145

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 30 39 11 10 8 3 0 71 18 60
2018 Health care practitioners 32 40 8 15 5 0 0 72 20 89
2018 Federal regulators 25 47 12 12 4 0 0 72 16 583
2018 Compliance, inspection and enforcement 20 48 14 15 3 0 0 68 18 436
2018 Communications or public affairs 27 42 11 14 4 0 2 70 19 198
2018 Access to information and privacy 39 37 8 15 0 0 0 77 15 52
2018 Security 20 48 15 14 3 0 0 68 17 35
2018 Science and technology 27 51 8 9 4 1 1 79 13 516
2018 Legal services 40 45 0 15 0 0 0 85 15 19
2018 Administration and operations 34 41 10 9 5 0 1 76 14 492
2018 Human resources 22 44 12 15 7 0 0 66 22 187
2018 Financial management 32 38 12 8 10 1 0 70 18 145
2018 Procurement 53 16 15 5 6 0 5 73 11 18
2018 Real property 19 48 0 28 4 0 0 68 32 24
2018 Information management 40 35 9 11 4 0 1 76 15 124
2018 Information technology 22 49 14 9 5 0 1 72 14 144
2018 Evaluation 22 46 13 15 3 0 2 69 18 354
2018 Data sciences 36 41 12 10 1 0 0 77 11 79
2018 Policy 25 46 9 15 4 0 0 72 19 378
2018 Project management 26 40 17 13 3 0 2 67 16 152
2018 Other services to the public 27 35 22 14 2 0 0 62 16 52
2018 None of the above 24 43 10 15 7 0 1 68 22 148
2017 Client contact centre 25 43 16 10 6 0 0 68 16 139
2017 Health care practitioners 23 40 11 18 8 0 0 64 26 384
2017 Federal regulators 25 40 11 15 8 0 0 66 23 563
2017 Compliance, inspection and enforcement 19 39 15 18 9 0 0 58 27 393
2017 Communications or public affairs 28 42 11 12 6 0 0 71 18 223
2017 Access to information and privacy 42 35 4 16 3 0 0 77 19 60
2017 Security 37 30 11 14 6 0 3 68 20 38
2017 Science and technology 23 40 14 14 8 0 0 64 22 608
2017 Legal services 58 15 23 4 0 0 0 73 4 21
2017 Administration and operations 33 37 11 13 6 0 0 70 19 897
2017 Human resources 34 37 9 13 7 0 0 71 20 246
2017 Financial management 32 44 10 9 5 0 0 76 14 212
2017 Procurement 31 36 11 14 8 0 0 66 22 36
2017 Real property 35 24 16 13 13 0 0 59 25 51
2017 Materiel management 40 30 5 6 10 0 10 78 17 14
2017 Information management 35 37 15 10 3 1 0 73 13 162
2017 Information technology 31 37 12 11 8 0 1 69 20 217
2017 Evaluation 25 40 14 15 5 1 0 65 20 333
2017 Data sciences 34 44 12 8 2 0 0 78 10 95
2017 Policy 24 43 12 13 6 0 1 68 20 512
2017 Project management 22 43 13 16 7 0 0 65 23 230
2017 Other services to the public 28 34 12 20 5 0 0 62 25 89
2017 None of the above 26 41 10 13 9 0 0 68 22 357
2014 Client contact centre 19 39 14 16 10 0 1 59 26 178
2014 Health care practitioners 17 36 13 24 12 0 0 52 35 515
2014 Federal regulators 23 41 12 17 6 0 0 64 24 723
2014 Compliance, inspection and enforcement 16 46 16 15 7 0 0 62 22 430
2014 Communications or public affairs 27 43 9 16 5 0 0 70 21 259
2014 Access to information and privacy 20 41 17 11 11 0 0 61 22 36
2014 Security 25 33 14 11 17 0 0 58 28 51
2014 Science and technology 25 39 16 16 5 0 0 63 21 727
2014 Legal services 46 34 14 3 0 3 0 82 3 29
2014 Administration and operations 25 38 11 17 8 0 0 63 26 1150
2014 Human resources 31 38 11 14 5 0 1 69 20 297
2014 Financial management 27 42 12 13 5 0 0 70 18 297
2014 Procurement 17 36 12 20 15 0 0 53 35 39
2014 Real property 30 34 11 12 12 1 0 66 24 84
2014 Materiel management 53 5 10 32 0 0 0 58 32 13
2014 Information management 24 37 15 12 10 0 1 62 22 216
2014 Information technology 21 35 16 18 10 0 0 56 28 285
2014 Evaluation 21 40 15 18 6 0 1 61 24 415
2014 Other services to the public 22 38 13 18 9 0 0 60 28 165
2014 None of the above 18 41 15 17 9 0 0 59 26 623

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 35 46 12 5 2 0 0 82 6 60
2018 Health care practitioners 53 39 2 5 1 0 0 92 6 89
2018 Federal regulators 43 43 7 6 2 0 0 85 8 582
2018 Compliance, inspection and enforcement 35 45 8 8 4 0 0 80 11 434
2018 Communications or public affairs 41 45 7 6 2 0 0 85 7 198
2018 Access to information and privacy 36 44 15 4 2 0 0 80 5 52
2018 Security 39 40 12 3 7 0 0 79 10 35
2018 Science and technology 48 38 9 4 1 0 0 86 5 512
2018 Legal services 39 37 10 5 10 0 0 75 15 19
2018 Administration and operations 33 39 15 9 5 0 0 72 14 492
2018 Human resources 40 36 14 5 5 0 0 76 10 192
2018 Financial management 44 37 11 6 3 0 0 81 8 145
2018 Procurement 52 27 10 11 0 0 0 79 11 18
2018 Real property 43 39 7 4 6 0 0 82 11 24
2018 Information management 28 38 20 10 3 0 0 66 14 122
2018 Information technology 34 54 5 6 1 1 1 88 7 145
2018 Evaluation 49 39 9 3 0 0 0 87 3 352
2018 Data sciences 44 43 8 4 1 0 0 87 5 79
2018 Policy 41 42 8 7 2 0 0 83 9 378
2018 Project management 30 45 15 8 3 0 0 74 11 150
2018 Other services to the public 35 43 12 6 3 0 0 78 10 51
2018 None of the above 38 32 17 9 4 0 0 70 13 149
2017 Client contact centre 37 41 13 6 3 0 0 77 10 139
2017 Health care practitioners 59 27 6 5 3 0 0 86 8 384
2017 Federal regulators 48 36 8 6 4 0 0 83 9 562
2017 Compliance, inspection and enforcement 33 45 9 7 5 0 0 79 12 393
2017 Communications or public affairs 40 40 8 8 3 0 0 80 11 222
2017 Access to information and privacy 34 50 4 10 2 0 0 84 12 60
2017 Security 33 27 16 19 5 0 0 60 24 38
2017 Science and technology 52 35 6 5 2 0 0 87 7 607
2017 Legal services 51 30 9 9 0 0 0 81 9 20
2017 Administration and operations 30 39 15 10 5 0 0 70 15 896
2017 Human resources 42 36 11 8 3 0 0 78 11 246
2017 Financial management 43 41 8 5 3 0 0 84 8 212
2017 Procurement 48 38 6 6 3 0 0 86 8 36
2017 Real property 48 37 13 0 2 0 0 85 2 51
2017 Materiel management 40 55 5 0 0 0 0 95 0 14
2017 Information management 28 39 18 9 7 0 0 66 16 162
2017 Information technology 40 37 10 9 3 0 0 78 12 217
2017 Evaluation 48 39 6 4 2 0 0 88 6 334
2017 Data sciences 42 46 8 4 1 0 0 88 5 96
2017 Policy 42 40 9 5 4 0 0 82 9 512
2017 Project management 37 40 9 8 5 0 0 78 13 230
2017 Other services to the public 54 32 2 6 6 0 0 86 12 89
2017 None of the above 43 36 8 8 5 1 0 80 12 358
2014 Client contact centre 32 40 17 8 3 0 1 72 11 178
2014 Health care practitioners 57 30 5 6 2 0 0 87 8 515
2014 Federal regulators 44 40 7 6 3 0 0 84 9 723
2014 Compliance, inspection and enforcement 35 44 11 7 3 0 0 80 9 430
2014 Communications or public affairs 40 40 6 10 4 0 0 80 14 262
2014 Access to information and privacy 25 45 5 14 11 0 0 70 25 36
2014 Security 46 31 10 7 7 0 0 76 14 51
2014 Science and technology 48 38 7 5 2 0 0 86 7 725
2014 Legal services 46 44 4 7 0 0 0 90 7 29
2014 Administration and operations 30 37 14 11 8 0 0 67 19 1151
2014 Human resources 43 35 8 8 5 0 0 79 13 297
2014 Financial management 40 38 10 8 4 0 0 78 11 297
2014 Procurement 32 35 19 10 2 0 2 68 12 39
2014 Real property 47 38 9 6 1 0 0 84 7 84
2014 Materiel management 62 38 0 0 0 0 0 100 0 13
2014 Information management 26 40 17 10 6 0 0 67 16 216
2014 Information technology 34 42 10 10 4 0 0 75 14 285
2014 Evaluation 43 38 10 5 3 0 0 82 9 415
2014 Other services to the public 47 29 8 9 7 0 0 76 16 165
2014 None of the above 36 38 13 10 4 0 0 74 14 624

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 52 30 6 10 3 0 0 82 12 60
2018 Health care practitioners 59 35 2 2 2 0 0 94 4 88
2018 Federal regulators 48 39 6 5 2 0 0 87 7 577
2018 Compliance, inspection and enforcement 39 44 10 4 3 0 0 82 7 432
2018 Communications or public affairs 48 38 6 6 3 0 0 86 9 197
2018 Access to information and privacy 47 39 6 8 0 0 0 86 8 52
2018 Security 57 29 6 3 4 0 0 87 7 35
2018 Science and technology 54 35 6 4 1 0 0 89 5 512
2018 Legal services 36 55 0 10 0 0 0 90 10 19
2018 Administration and operations 42 35 11 8 4 0 0 77 12 489
2018 Human resources 43 39 9 8 1 0 0 82 9 190
2018 Financial management 49 37 7 5 2 0 0 86 6 144
2018 Procurement 52 43 0 5 0 0 0 95 5 18
2018 Real property 54 34 8 4 0 0 0 88 4 23
2018 Information management 37 38 11 11 3 0 0 75 15 122
2018 Information technology 42 47 5 3 2 1 0 89 5 144
2018 Evaluation 49 44 5 2 1 0 0 92 3 349
2018 Data sciences 54 34 4 5 2 0 0 89 8 79
2018 Policy 45 43 6 5 1 0 0 88 7 376
2018 Project management 36 49 9 4 2 0 0 85 6 152
2018 Other services to the public 26 53 8 10 3 0 0 79 13 51
2018 None of the above 41 38 6 9 6 0 0 79 15 147
2017 Client contact centre 46 36 5 10 3 0 0 82 14 139
2017 Health care practitioners 57 31 3 5 3 0 0 89 8 384
2017 Federal regulators 52 35 5 6 2 0 0 87 8 562
2017 Compliance, inspection and enforcement 39 42 9 6 4 0 0 81 10 393
2017 Communications or public affairs 50 36 6 6 3 0 0 85 8 222
2017 Access to information and privacy 42 41 9 7 2 0 0 83 8 60
2017 Security 35 26 13 21 5 0 0 61 26 38
2017 Science and technology 54 34 5 5 2 0 0 89 6 605
2017 Legal services 55 35 5 5 0 0 0 91 5 20
2017 Administration and operations 40 35 11 8 5 0 0 76 13 893
2017 Human resources 52 30 10 6 2 0 0 82 8 246
2017 Financial management 49 38 7 4 1 0 0 87 6 212
2017 Procurement 57 28 3 12 0 0 0 85 12 34
2017 Real property 61 25 9 4 2 0 0 85 6 51
2017 Materiel management 46 38 10 5 0 0 0 85 5 14
2017 Information management 37 41 10 7 6 0 0 78 13 162
2017 Information technology 49 35 6 7 3 0 0 84 10 217
2017 Evaluation 52 39 4 3 2 0 0 91 5 334
2017 Data sciences 52 38 6 3 1 0 0 90 4 96
2017 Policy 47 37 7 6 3 0 0 84 8 511
2017 Project management 45 36 5 9 4 0 0 82 13 230
2017 Other services to the public 59 30 4 4 4 0 0 88 8 89
2017 None of the above 45 37 7 6 4 1 0 83 10 358
2014 Client contact centre 39 35 9 12 5 0 1 74 17 177
2014 Health care practitioners 55 33 4 6 2 0 0 88 8 515
2014 Federal regulators 49 37 6 5 3 0 0 87 8 723
2014 Compliance, inspection and enforcement 42 38 10 6 4 0 0 80 9 429
2014 Communications or public affairs 45 41 4 7 3 0 0 86 10 262
2014 Access to information and privacy 31 36 17 14 3 0 0 67 17 36
2014 Security 47 33 8 5 7 0 0 80 12 51
2014 Science and technology 52 36 6 4 2 0 0 88 6 725
2014 Legal services 45 45 4 7 0 0 0 90 7 29
2014 Administration and operations 36 38 10 9 7 0 0 74 16 1151
2014 Human resources 46 35 6 10 3 0 0 82 13 297
2014 Financial management 48 31 9 8 4 0 0 78 12 297
2014 Procurement 41 42 10 5 2 0 0 83 7 39
2014 Real property 57 36 3 4 0 0 0 93 4 84
2014 Materiel management 68 27 0 5 0 0 0 95 5 13
2014 Information management 33 43 11 8 5 1 0 77 12 216
2014 Information technology 39 39 8 10 4 0 0 78 14 284
2014 Evaluation 47 38 8 5 3 0 0 85 8 415
2014 Other services to the public 55 24 5 6 10 0 0 79 16 165
2014 None of the above 40 38 9 8 5 0 0 79 13 623

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 32 18 24 11 12 3 0 51 24 60
2018 Health care practitioners 28 27 14 13 12 5 0 58 27 88
2018 Federal regulators 19 33 19 15 12 2 0 53 28 575
2018 Compliance, inspection and enforcement 20 33 19 16 8 3 1 55 25 433
2018 Communications or public affairs 25 38 11 12 7 6 1 67 21 195
2018 Access to information and privacy 41 31 16 7 3 2 0 73 11 52
2018 Security 26 23 26 13 12 0 0 50 24 35
2018 Science and technology 20 29 20 16 12 2 1 50 29 515
2018 Legal services 32 25 12 5 21 5 0 61 27 18
2018 Administration and operations 31 32 14 11 9 3 0 65 20 493
2018 Human resources 21 34 21 13 9 2 0 57 22 192
2018 Financial management 18 38 17 13 10 4 0 58 25 145
2018 Procurement 29 35 10 15 5 0 5 68 22 19
2018 Real property 8 39 26 16 6 4 0 49 24 24
2018 Information management 25 31 22 10 10 2 0 57 20 124
2018 Information technology 19 27 25 11 14 3 1 48 26 145
2018 Evaluation 17 30 18 20 8 7 0 50 30 353
2018 Data sciences 20 41 15 14 9 1 0 62 23 79
2018 Policy 22 37 15 15 7 3 1 61 23 378
2018 Project management 25 35 14 13 10 4 0 62 24 153
2018 Other services to the public 11 37 17 19 16 0 0 48 35 52
2018 None of the above 18 30 18 15 14 5 0 51 31 149
2017 Client contact centre 19 39 16 13 11 1 1 59 25 139
2017 Health care practitioners 22 31 16 16 12 2 0 55 29 381
2017 Federal regulators 20 30 15 19 13 3 0 51 33 563
2017 Compliance, inspection and enforcement 17 34 18 15 14 1 0 51 30 393
2017 Communications or public affairs 29 35 14 12 5 3 0 67 18 223
2017 Access to information and privacy 44 33 11 10 2 0 0 77 12 59
2017 Security 19 29 16 27 9 0 0 48 36 38
2017 Science and technology 16 29 20 18 15 2 0 45 34 607
2017 Legal services 31 25 28 9 0 6 0 60 10 21
2017 Administration and operations 27 31 16 13 9 3 1 60 23 896
2017 Human resources 23 43 12 11 7 3 0 68 19 245
2017 Financial management 31 36 14 10 7 2 0 68 18 211
2017 Procurement 20 30 17 13 15 5 0 53 30 36
2017 Real property 33 18 15 14 18 2 0 52 33 51
2017 Materiel management 16 6 25 28 6 10 10 27 41 14
2017 Information management 30 29 15 13 11 2 0 60 24 160
2017 Information technology 24 31 20 15 9 1 1 56 24 217
2017 Evaluation 20 27 19 20 12 2 0 48 33 335
2017 Data sciences 23 39 9 16 9 3 0 64 26 97
2017 Policy 20 34 10 21 11 4 0 56 34 509
2017 Project management 23 38 14 11 11 3 0 63 23 230
2017 Other services to the public 24 37 10 19 7 2 0 63 27 88
2017 None of the above 26 29 15 15 12 3 0 57 28 356
2014 Client contact centre 13 28 18 22 15 3 1 43 38 178
2014 Health care practitioners 14 27 18 21 17 2 0 43 39 514
2014 Federal regulators 14 30 19 21 13 2 1 46 35 724
2014 Compliance, inspection and enforcement 18 33 19 16 12 1 1 52 29 429
2014 Communications or public affairs 24 32 12 19 12 2 0 57 32 262
2014 Access to information and privacy 17 36 25 14 8 0 0 53 22 36
2014 Security 18 24 29 15 14 0 0 42 29 51
2014 Science and technology 14 30 18 22 14 2 0 44 37 727
2014 Legal services 38 39 23 0 0 0 0 77 0 29
2014 Administration and operations 19 29 17 17 14 2 0 50 32 1149
2014 Human resources 21 34 14 17 12 2 0 57 29 296
2014 Financial management 25 34 15 15 10 2 0 60 25 297
2014 Procurement 19 32 19 12 15 2 0 53 28 39
2014 Real property 29 21 19 15 14 2 0 52 29 84
2014 Materiel management 27 46 10 0 17 0 0 73 17 13
2014 Information management 18 27 18 17 16 2 2 48 34 216
2014 Information technology 16 26 19 21 14 4 0 44 37 285
2014 Evaluation 12 29 21 18 17 2 0 42 36 416
2014 Other services to the public 19 20 20 20 15 5 1 42 37 165
2014 None of the above 14 26 18 21 17 4 1 41 39 623

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 20 25 14 20 21 0 0 45 41 60
2018 Health care practitioners 20 33 9 11 18 6 4 58 32 88
2018 Federal regulators 18 28 13 19 19 2 2 48 39 573
2018 Compliance, inspection and enforcement 16 37 15 13 16 3 1 55 30 431
2018 Communications or public affairs 17 33 12 15 15 4 4 54 33 196
2018 Access to information and privacy 32 36 17 5 9 0 0 69 14 52
2018 Security 21 23 13 21 21 2 0 45 42 35
2018 Science and technology 16 22 14 20 18 4 5 43 42 516
2018 Legal services 17 21 27 5 26 5 0 39 33 18
2018 Administration and operations 21 29 17 12 17 3 2 52 31 494
2018 Human resources 24 35 18 10 11 1 0 60 22 191
2018 Financial management 16 26 19 19 15 3 3 44 35 146
2018 Procurement 25 35 15 4 15 0 5 63 21 19
2018 Real property 11 36 25 11 13 4 0 49 25 24
2018 Information management 18 29 17 14 19 2 2 48 34 124
2018 Information technology 16 23 13 17 25 4 3 41 45 145
2018 Evaluation 17 25 18 17 17 3 2 45 36 354
2018 Data sciences 20 35 13 20 8 2 1 58 29 79
2018 Policy 22 33 14 12 13 3 2 58 26 379
2018 Project management 22 28 17 14 13 5 1 53 29 152
2018 Other services to the public 11 26 25 12 26 0 0 37 38 52
2018 None of the above 12 30 14 17 22 4 2 44 41 149
2017 Client contact centre 18 24 26 15 14 1 1 43 30 138
2017 Health care practitioners 16 24 18 13 18 6 4 45 34 383
2017 Federal regulators 20 23 13 21 20 2 1 44 42 563
2017 Compliance, inspection and enforcement 14 25 14 18 25 2 1 40 45 392
2017 Communications or public affairs 21 33 10 16 17 3 0 56 33 224
2017 Access to information and privacy 43 21 15 8 10 3 0 66 18 60
2017 Security 13 12 9 13 43 0 9 28 62 37
2017 Science and technology 13 22 16 20 23 3 2 37 45 608
2017 Legal services 27 15 14 19 25 0 0 42 44 21
2017 Administration and operations 21 24 13 17 21 3 2 46 40 896
2017 Human resources 22 28 13 15 14 5 3 54 31 244
2017 Financial management 26 27 15 13 17 2 0 54 31 209
2017 Procurement 15 24 21 9 22 5 3 43 34 36
2017 Real property 20 21 15 16 23 3 2 44 41 51
2017 Materiel management 16 12 14 23 25 0 10 31 53 14
2017 Information management 17 28 14 12 26 3 1 47 39 161
2017 Information technology 15 20 15 17 29 2 1 37 47 216
2017 Evaluation 15 23 16 22 20 3 1 40 44 333
2017 Data sciences 23 29 9 21 14 2 1 54 36 97
2017 Policy 21 26 12 18 18 4 1 49 38 512
2017 Project management 16 29 13 16 21 3 1 48 39 230
2017 Other services to the public 18 27 20 5 25 2 3 48 31 89
2017 None of the above 21 22 14 17 20 4 2 46 39 354
2014 Client contact centre 11 19 19 20 23 4 5 33 47 177
2014 Health care practitioners 13 25 14 18 23 4 4 41 44 515
2014 Federal regulators 13 24 15 26 20 2 2 38 47 724
2014 Compliance, inspection and enforcement 12 24 17 20 24 1 2 37 45 429
2014 Communications or public affairs 18 26 10 18 23 1 3 47 43 261
2014 Access to information and privacy 17 25 25 11 19 3 0 43 31 36
2014 Security 14 12 29 7 35 2 0 27 43 51
2014 Science and technology 12 20 13 23 27 4 2 34 53 727
2014 Legal services 34 22 31 7 7 0 0 55 13 29
2014 Administration and operations 13 24 14 18 26 3 2 39 46 1148
2014 Human resources 13 27 15 19 22 2 3 42 42 297
2014 Financial management 16 27 13 19 21 2 2 45 42 297
2014 Procurement 5 22 17 17 39 0 0 27 56 39
2014 Real property 22 16 20 17 20 3 2 40 39 84
2014 Materiel management 6 24 11 12 41 0 6 32 56 12
2014 Information management 12 22 18 15 26 3 4 36 44 216
2014 Information technology 13 23 13 17 29 1 3 38 49 285
2014 Evaluation 9 18 13 24 31 3 2 28 58 416
2014 Other services to the public 17 13 18 19 27 3 2 32 49 164
2014 None of the above 11 20 16 21 28 2 3 32 51 624

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 43 39 12 2 5 0 0 82 6 60
2018 Health care practitioners 33 38 12 9 9 0 0 70 18 89
2018 Federal regulators 31 39 15 9 6 0 0 71 15 579
2018 Compliance, inspection and enforcement 28 45 14 9 3 0 0 73 12 434
2018 Communications or public affairs 29 41 11 15 4 0 0 70 19 198
2018 Access to information and privacy 43 33 13 9 2 0 0 76 11 51
2018 Security 35 40 10 13 3 0 0 75 15 35
2018 Science and technology 34 39 12 10 5 0 0 73 15 510
2018 Legal services 29 41 5 25 0 0 0 71 25 19
2018 Administration and operations 33 40 13 7 6 0 1 73 14 491
2018 Human resources 28 40 13 13 7 0 0 68 19 191
2018 Financial management 28 39 15 11 7 0 0 67 18 144
2018 Procurement 54 20 10 10 5 0 0 75 15 19
2018 Real property 25 50 3 13 9 0 0 75 22 23
2018 Information management 31 37 17 10 5 0 0 68 14 122
2018 Information technology 29 41 13 12 4 0 1 70 16 147
2018 Evaluation 29 42 15 11 3 1 0 71 14 354
2018 Data sciences 37 43 12 3 5 0 0 80 8 79
2018 Policy 40 36 11 10 4 0 0 76 13 379
2018 Project management 32 48 6 7 4 2 0 82 12 153
2018 Other services to the public 21 45 12 11 11 0 0 66 22 52
2018 None of the above 20 36 19 14 10 0 0 56 25 149
2017 Client contact centre 29 39 12 12 7 1 0 69 19 138
2017 Health care practitioners 29 33 13 11 14 0 0 62 25 380
2017 Federal regulators 35 39 9 10 6 0 0 74 17 562
2017 Compliance, inspection and enforcement 27 46 10 10 7 0 0 73 17 392
2017 Communications or public affairs 31 39 11 13 6 0 0 70 19 224
2017 Access to information and privacy 46 39 7 6 0 0 2 87 7 60
2017 Security 48 29 4 9 10 0 0 77 19 38
2017 Science and technology 30 45 11 11 3 0 0 75 14 608
2017 Legal services 28 51 10 5 0 0 6 85 5 21
2017 Administration and operations 30 39 13 10 8 0 0 69 18 895
2017 Human resources 28 43 14 11 3 0 1 72 14 244
2017 Financial management 31 44 10 8 5 1 1 76 14 212
2017 Procurement 31 50 0 11 8 0 0 81 19 36
2017 Real property 42 33 9 12 3 0 0 75 16 50
2017 Materiel management 40 51 0 10 0 0 0 90 10 14
2017 Information management 29 41 7 14 7 1 0 71 22 162
2017 Information technology 28 44 14 7 6 0 1 72 13 217
2017 Evaluation 27 49 11 9 4 0 0 75 13 332
2017 Data sciences 37 41 12 8 0 0 1 79 8 97
2017 Policy 32 42 11 9 6 0 0 75 15 511
2017 Project management 39 42 8 7 3 0 0 81 10 229
2017 Other services to the public 34 44 6 10 5 1 0 79 15 87
2017 None of the above 39 27 15 12 6 1 0 67 18 355
2014 Client contact centre 17 43 12 15 12 0 1 60 28 178
2014 Health care practitioners 16 42 11 17 13 0 1 59 30 515
2014 Federal regulators 25 45 12 13 5 0 0 70 18 724
2014 Compliance, inspection and enforcement 18 49 14 12 7 0 0 67 19 430
2014 Communications or public affairs 25 41 8 16 8 0 1 67 25 262
2014 Access to information and privacy 19 31 22 14 14 0 0 50 27 36
2014 Security 20 43 5 25 7 0 0 63 32 51
2014 Science and technology 23 45 13 14 6 0 0 67 20 726
2014 Legal services 21 41 24 14 0 0 0 62 14 29
2014 Administration and operations 24 41 13 11 10 0 0 66 22 1151
2014 Human resources 22 43 16 14 5 0 0 65 19 297
2014 Financial management 24 43 15 12 6 0 0 67 18 297
2014 Procurement 17 44 20 7 12 0 0 61 19 39
2014 Real property 29 45 12 7 6 0 0 74 13 84
2014 Materiel management 27 41 12 15 5 0 0 68 20 13
2014 Information management 26 38 14 13 9 1 0 64 22 216
2014 Information technology 25 40 11 15 8 0 0 66 24 285
2014 Evaluation 23 43 12 13 8 0 0 67 21 415
2014 Other services to the public 28 35 11 12 13 0 0 64 26 165
2014 None of the above 19 43 15 15 8 0 0 62 23 624

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 29 32 23 5 9 0 2 62 14 59
2018 Health care practitioners 39 32 14 7 7 2 0 72 14 88
2018 Federal regulators 32 36 14 11 6 0 0 69 17 577
2018 Compliance, inspection and enforcement 31 34 21 10 5 0 0 65 15 431
2018 Communications or public affairs 38 27 14 11 9 0 0 65 21 196
2018 Access to information and privacy 44 26 23 6 2 0 0 70 7 51
2018 Security 38 38 12 9 3 0 0 77 12 35
2018 Science and technology 37 32 13 11 5 1 0 70 16 513
2018 Legal services 29 45 21 0 5 0 0 74 5 19
2018 Administration and operations 42 35 10 7 6 0 0 77 13 491
2018 Human resources 32 39 11 10 6 0 0 72 16 190
2018 Financial management 35 30 19 11 5 0 0 65 16 141
2018 Procurement 55 30 15 0 0 0 0 85 0 19
2018 Real property 30 39 17 7 7 0 0 69 14 22
2018 Information management 34 33 20 10 3 0 0 67 13 122
2018 Information technology 36 31 19 8 6 0 0 67 14 147
2018 Evaluation 31 36 19 10 3 1 0 67 14 349
2018 Data sciences 40 38 12 8 3 0 0 78 10 79
2018 Policy 41 34 12 10 3 0 0 75 13 380
2018 Project management 38 41 9 4 6 1 1 80 11 149
2018 Other services to the public 25 37 18 13 8 0 0 62 20 52
2018 None of the above 26 36 17 11 9 0 0 63 20 148
2017 Client contact centre 30 37 15 9 8 0 1 68 17 139
2017 Health care practitioners 32 31 12 14 11 0 0 63 25 383
2017 Federal regulators 36 31 16 11 6 0 0 67 17 562
2017 Compliance, inspection and enforcement 30 36 18 8 8 0 0 66 16 393
2017 Communications or public affairs 31 35 13 14 7 0 0 67 20 224
2017 Access to information and privacy 53 26 13 5 2 0 2 80 6 60
2017 Security 36 22 26 7 10 0 0 58 17 38
2017 Science and technology 36 34 14 11 4 0 0 70 15 608
2017 Legal services 33 47 5 5 0 5 6 89 5 21
2017 Administration and operations 36 36 12 9 6 0 0 72 15 896
2017 Human resources 36 43 12 5 4 0 0 79 9 245
2017 Financial management 38 33 17 6 6 0 0 71 11 212
2017 Procurement 38 37 14 8 3 0 0 75 11 36
2017 Real property 37 38 5 13 7 0 0 75 20 50
2017 Materiel management 24 56 10 10 0 0 0 81 10 14
2017 Information management 33 38 12 8 8 1 0 72 16 162
2017 Information technology 34 35 16 9 6 0 0 70 14 217
2017 Evaluation 26 40 18 10 5 0 0 67 15 332
2017 Data sciences 46 31 14 6 3 0 0 77 9 97
2017 Policy 35 34 12 12 7 0 0 69 19 511
2017 Project management 41 36 9 10 4 0 0 77 14 228
2017 Other services to the public 48 31 6 11 4 0 0 79 15 89
2017 None of the above 40 29 17 8 6 0 0 69 14 357
2014 Client contact centre 22 39 21 9 9 0 1 61 18 178
2014 Health care practitioners 24 35 12 18 10 0 0 60 28 515
2014 Federal regulators 30 38 15 11 6 0 0 68 17 724
2014 Compliance, inspection and enforcement 22 41 17 14 7 0 0 63 21 430
2014 Communications or public affairs 37 32 12 12 6 0 0 69 19 262
2014 Access to information and privacy 25 39 16 11 8 0 0 64 19 36
2014 Security 44 32 11 7 5 0 0 77 13 51
2014 Science and technology 31 33 16 13 6 0 0 65 19 726
2014 Legal services 31 55 11 3 0 0 0 86 3 29
2014 Administration and operations 32 38 13 9 7 0 0 71 16 1151
2014 Human resources 33 39 13 10 6 0 0 71 15 297
2014 Financial management 29 39 16 9 7 0 0 68 16 297
2014 Procurement 27 30 19 10 14 0 0 57 24 39
2014 Real property 35 44 10 8 3 0 0 79 11 84
2014 Materiel management 32 26 25 12 5 0 0 58 17 13
2014 Information management 33 31 18 8 9 0 0 65 17 216
2014 Information technology 29 36 15 11 7 1 0 66 18 285
2014 Evaluation 26 37 17 13 7 1 0 63 20 414
2014 Other services to the public 30 34 13 14 10 0 0 63 23 165
2014 None of the above 26 35 15 14 9 0 0 62 23 624

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 40 37 9 7 7 0 0 77 14 60
2018 Health care practitioners 38 34 9 12 5 0 2 74 17 89
2018 Federal regulators 30 37 18 9 4 1 2 68 14 579
2018 Compliance, inspection and enforcement 28 39 18 11 3 0 0 68 14 432
2018 Communications or public affairs 33 37 12 11 7 0 0 70 18 198
2018 Access to information and privacy 46 29 9 16 0 0 0 75 16 52
2018 Security 46 24 16 12 3 0 0 69 15 35
2018 Science and technology 33 35 18 10 5 0 0 68 15 514
2018 Legal services 25 50 10 11 5 0 0 74 16 19
2018 Administration and operations 42 36 8 9 4 0 0 79 13 491
2018 Human resources 35 36 12 11 5 0 0 72 16 191
2018 Financial management 35 30 18 12 4 0 0 65 16 144
2018 Procurement 45 46 4 0 5 0 0 90 5 19
2018 Real property 16 46 16 22 0 0 0 62 22 23
2018 Information management 33 38 16 8 5 0 0 71 13 124
2018 Information technology 28 36 18 11 6 0 0 64 17 144
2018 Evaluation 32 38 17 9 3 0 1 71 12 354
2018 Data sciences 39 36 10 14 1 0 0 75 15 79
2018 Policy 37 37 11 10 4 0 1 74 15 379
2018 Project management 35 37 15 5 6 2 0 73 12 153
2018 Other services to the public 28 35 16 14 7 0 0 63 21 52
2018 None of the above 27 35 12 13 13 1 0 62 26 149
2017 Client contact centre 29 39 18 9 6 0 0 68 15 139
2017 Health care practitioners 32 33 11 14 10 0 0 64 25 382
2017 Federal regulators 35 34 15 10 5 0 0 69 16 563
2017 Compliance, inspection and enforcement 27 43 13 11 6 0 0 71 16 393
2017 Communications or public affairs 29 43 14 10 4 0 0 73 14 224
2017 Access to information and privacy 42 42 10 6 0 0 0 84 6 60
2017 Security 33 30 4 23 10 0 0 63 33 38
2017 Science and technology 32 39 14 9 4 1 1 72 14 606
2017 Legal services 43 43 0 9 5 0 0 86 14 21
2017 Administration and operations 36 36 13 10 5 0 0 72 15 895
2017 Human resources 36 35 11 11 6 0 1 72 17 245
2017 Financial management 38 38 11 8 5 0 0 76 13 212
2017 Procurement 43 27 14 10 5 0 0 70 15 36
2017 Real property 43 26 9 17 5 0 0 69 22 49
2017 Materiel management 50 31 5 14 0 0 0 81 14 14
2017 Information management 35 34 14 11 6 0 1 70 17 162
2017 Information technology 33 35 12 12 8 0 1 69 20 217
2017 Evaluation 31 41 15 8 3 1 0 73 12 331
2017 Data sciences 39 42 11 4 2 0 1 83 6 97
2017 Policy 32 38 13 11 4 1 1 71 16 508
2017 Project management 35 40 11 9 5 0 1 75 14 229
2017 Other services to the public 52 26 8 9 5 0 0 78 15 89
2017 None of the above 38 29 18 9 6 0 0 67 15 354
2014 Client contact centre 18 50 15 9 7 0 1 68 17 178
2014 Health care practitioners 20 38 15 15 12 0 0 58 27 515
2014 Federal regulators 30 39 15 12 4 0 1 69 16 724
2014 Compliance, inspection and enforcement 24 46 13 10 6 0 0 71 16 430
2014 Communications or public affairs 36 37 11 10 5 0 0 74 15 261
2014 Access to information and privacy 28 33 11 14 14 0 0 62 28 36
2014 Security 44 31 13 2 11 0 0 75 12 51
2014 Science and technology 25 42 18 9 5 1 0 68 14 727
2014 Legal services 39 40 11 10 0 0 0 79 10 29
2014 Administration and operations 31 37 16 10 6 0 0 68 16 1148
2014 Human resources 35 40 8 13 3 0 0 75 16 296
2014 Financial management 32 40 13 10 5 0 0 72 15 297
2014 Procurement 22 32 17 15 12 0 2 55 27 39
2014 Real property 38 30 10 13 9 0 0 68 22 84
2014 Materiel management 37 21 10 26 6 0 0 58 32 13
2014 Information management 32 35 14 13 6 0 0 67 19 215
2014 Information technology 28 32 15 14 11 1 0 60 25 285
2014 Evaluation 24 40 18 11 5 2 0 65 17 414
2014 Other services to the public 27 35 14 17 7 1 0 63 24 165
2014 None of the above 23 42 17 10 7 1 1 66 17 624

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 22 33 25 5 12 3 0 56 18 58
2018 Health care practitioners 30 31 23 9 5 3 0 62 14 89
2018 Federal regulators 21 36 23 10 6 5 0 60 17 578
2018 Compliance, inspection and enforcement 18 43 21 8 5 3 1 64 14 435
2018 Communications or public affairs 23 38 19 10 8 3 0 63 18 194
2018 Access to information and privacy 40 25 16 9 4 6 0 69 14 52
2018 Security 18 32 27 20 3 0 0 50 23 35
2018 Science and technology 20 36 25 9 5 5 1 59 15 517
2018 Legal services 26 28 21 5 10 10 0 60 17 18
2018 Administration and operations 26 36 20 9 5 4 0 64 14 490
2018 Human resources 24 38 20 8 6 4 0 65 14 193
2018 Financial management 20 30 29 10 9 2 0 51 19 146
2018 Procurement 30 49 5 10 5 0 0 79 16 19
2018 Real property 11 40 20 19 2 8 0 56 23 24
2018 Information management 23 31 27 13 6 0 0 54 19 124
2018 Information technology 18 37 25 9 7 4 1 58 16 146
2018 Evaluation 18 37 24 10 5 5 1 58 16 356
2018 Data sciences 26 43 21 5 2 4 0 71 8 79
2018 Policy 24 41 20 8 3 3 0 68 11 379
2018 Project management 27 39 19 6 2 7 0 71 8 153
2018 Other services to the public 13 50 19 12 7 0 0 63 19 52
2018 None of the above 10 43 19 11 9 5 3 57 22 148
2017 Client contact centre 24 33 21 10 7 5 0 60 18 139
2017 Health care practitioners 19 34 15 14 12 6 1 56 28 383
2017 Federal regulators 19 36 20 13 7 5 0 58 21 561
2017 Compliance, inspection and enforcement 16 40 22 11 5 4 0 59 17 393
2017 Communications or public affairs 25 36 19 13 5 2 1 63 18 223
2017 Access to information and privacy 30 34 20 7 1 8 0 69 9 59
2017 Security 14 40 15 3 29 0 0 53 31 38
2017 Science and technology 16 38 23 12 6 5 0 57 19 609
2017 Legal services 22 43 10 10 0 5 10 77 11 21
2017 Administration and operations 22 35 21 11 7 4 1 60 19 896
2017 Human resources 20 44 19 10 4 3 0 66 14 245
2017 Financial management 23 35 22 7 7 7 0 62 15 209
2017 Procurement 25 38 19 9 5 3 0 65 15 36
2017 Real property 28 29 18 13 11 2 0 57 24 50
2017 Materiel management 18 25 42 14 0 0 0 44 14 14
2017 Information management 21 34 20 11 9 4 1 58 21 162
2017 Information technology 19 30 30 10 7 4 0 51 18 215
2017 Evaluation 15 33 25 15 5 6 0 52 22 334
2017 Data sciences 28 43 15 8 3 3 1 73 12 97
2017 Policy 21 38 18 12 6 6 0 62 19 512
2017 Project management 19 41 19 11 6 3 0 62 18 230
2017 Other services to the public 25 29 16 16 4 10 1 61 22 89
2017 None of the above 25 30 19 11 7 6 1 60 20 357

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 38 32 12 8 6 0 4 73 14 60
2018 Health care practitioners 46 34 7 6 6 1 0 82 12 88
2018 Federal regulators 43 33 9 9 5 1 0 77 14 581
2018 Compliance, inspection and enforcement 39 36 12 8 4 0 0 75 12 436
2018 Communications or public affairs 48 32 8 9 4 0 0 79 13 198
2018 Access to information and privacy 59 28 4 9 0 0 0 87 9 51
2018 Security 50 29 16 3 3 0 0 79 6 35
2018 Science and technology 51 28 11 6 4 0 0 79 10 512
2018 Legal services 44 51 0 5 0 0 0 95 5 19
2018 Administration and operations 52 31 6 6 3 0 1 84 10 493
2018 Human resources 51 29 8 7 3 0 2 81 10 191
2018 Financial management 44 32 11 8 4 0 0 77 12 146
2018 Procurement 51 33 11 6 0 0 0 84 6 18
2018 Real property 29 42 7 8 15 0 0 70 23 24
2018 Information management 49 28 13 3 4 2 1 79 7 124
2018 Information technology 41 35 12 7 3 0 0 77 11 145
2018 Evaluation 49 35 8 6 2 0 0 84 7 353
2018 Data sciences 65 21 6 4 4 0 0 86 8 79
2018 Policy 49 32 6 10 3 0 0 81 13 378
2018 Project management 56 28 6 7 3 0 0 84 10 151
2018 Other services to the public 37 45 12 5 2 0 0 81 7 51
2018 None of the above 41 34 9 8 7 0 1 76 15 148
2017 Client contact centre 35 27 19 6 11 0 1 63 17 138
2017 Health care practitioners 39 27 11 13 10 0 0 66 24 384
2017 Federal regulators 41 32 11 9 6 0 0 74 15 563
2017 Compliance, inspection and enforcement 38 37 10 8 6 0 0 75 15 393
2017 Communications or public affairs 42 35 5 11 6 0 1 78 17 223
2017 Access to information and privacy 69 18 7 6 0 0 0 87 6 60
2017 Security 54 36 0 3 7 0 0 91 9 38
2017 Science and technology 49 33 6 7 4 1 0 83 11 607
2017 Legal services 65 21 0 9 0 5 0 90 10 20
2017 Administration and operations 46 31 9 8 6 1 0 77 14 895
2017 Human resources 50 30 7 10 2 0 0 80 13 246
2017 Financial management 49 31 9 7 4 0 0 80 10 211
2017 Procurement 41 39 3 9 8 0 0 80 17 36
2017 Real property 46 24 11 10 6 0 3 72 16 51
2017 Materiel management 52 24 24 0 0 0 0 76 0 14
2017 Information management 40 34 14 4 8 0 0 75 12 161
2017 Information technology 52 27 8 8 4 1 0 80 12 217
2017 Evaluation 49 32 8 8 3 0 0 81 11 335
2017 Data sciences 54 28 6 8 2 0 1 84 10 96
2017 Policy 40 36 8 8 7 0 0 76 15 511
2017 Project management 46 36 6 6 6 0 0 82 12 228
2017 Other services to the public 48 35 3 8 6 0 0 83 14 89
2017 None of the above 49 26 10 7 6 0 1 76 14 358
2014 Client contact centre 25 36 16 11 9 0 2 62 21 178
2014 Health care practitioners 30 33 13 13 10 0 0 64 23 515
2014 Federal regulators 40 36 10 10 4 0 0 76 15 721
2014 Compliance, inspection and enforcement 36 39 12 8 4 1 0 75 13 429
2014 Communications or public affairs 39 36 8 9 7 1 0 76 16 262
2014 Access to information and privacy 30 39 9 11 8 0 3 71 20 36
2014 Security 37 28 19 7 9 0 0 65 16 51
2014 Science and technology 41 38 10 6 3 1 1 80 10 727
2014 Legal services 59 28 3 10 0 0 0 87 10 29
2014 Administration and operations 40 34 11 7 7 0 0 75 14 1150
2014 Human resources 47 36 6 8 3 0 0 84 11 297
2014 Financial management 40 35 9 10 6 0 0 75 16 297
2014 Procurement 24 41 18 5 12 0 0 65 17 39
2014 Real property 41 34 7 12 6 0 0 75 18 84
2014 Materiel management 39 32 17 5 6 0 0 72 12 12
2014 Information management 41 32 10 8 8 0 0 74 16 216
2014 Information technology 40 32 13 8 5 1 1 73 14 285
2014 Evaluation 39 33 11 11 5 0 0 73 16 415
2014 Other services to the public 40 28 14 9 9 0 0 68 18 165
2014 None of the above 37 35 9 11 7 1 0 73 18 622

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 50 27 13 7 3 0 0 76 11 60
2018 Health care practitioners 33 41 13 8 4 0 0 74 13 89
2018 Federal regulators 32 30 19 13 6 0 0 62 19 584
2018 Compliance, inspection and enforcement 27 36 20 10 6 0 1 64 16 435
2018 Communications or public affairs 38 28 17 9 8 0 0 66 17 196
2018 Access to information and privacy 37 31 11 13 8 0 0 68 21 52
2018 Security 41 28 17 8 5 0 0 69 14 35
2018 Science and technology 40 36 12 7 3 0 1 78 10 514
2018 Legal services 30 39 21 10 0 0 0 69 10 18
2018 Administration and operations 46 29 16 5 3 0 0 76 8 496
2018 Human resources 27 34 20 9 8 0 2 63 17 193
2018 Financial management 38 32 19 9 2 0 0 69 11 147
2018 Procurement 24 55 15 5 0 0 0 80 5 19
2018 Real property 22 33 30 11 4 0 0 55 15 24
2018 Information management 54 28 7 5 2 0 3 85 7 124
2018 Information technology 34 35 18 4 8 0 0 69 13 147
2018 Evaluation 42 36 16 4 2 0 1 78 6 354
2018 Data sciences 52 27 10 7 5 0 0 79 12 79
2018 Policy 35 30 19 10 7 0 0 65 17 380
2018 Project management 34 36 19 7 4 1 0 70 11 153
2018 Other services to the public 56 29 5 4 3 1 2 87 8 52
2018 None of the above 34 36 16 3 9 0 2 71 13 151
2017 Client contact centre 36 36 14 8 5 0 1 72 13 139
2017 Health care practitioners 25 34 19 13 7 1 1 60 21 383
2017 Federal regulators 29 37 18 10 5 0 1 66 15 562
2017 Compliance, inspection and enforcement 27 43 14 9 7 0 0 70 16 393
2017 Communications or public affairs 30 40 16 8 4 0 0 71 13 224
2017 Access to information and privacy 39 25 20 6 8 0 2 65 15 60
2017 Security 44 30 9 16 0 0 3 75 16 38
2017 Science and technology 37 40 13 6 3 0 1 78 9 607
2017 Legal services 43 35 18 5 0 0 0 77 5 21
2017 Administration and operations 37 36 14 8 4 0 1 73 12 897
2017 Human resources 23 40 23 11 3 0 0 63 14 246
2017 Financial management 39 37 13 5 5 0 0 77 10 212
2017 Procurement 44 38 9 8 1 0 0 82 10 36
2017 Real property 16 47 27 5 2 0 3 65 7 51
2017 Materiel management 58 32 10 0 0 0 0 90 0 14
2017 Information management 51 29 11 5 2 1 1 82 7 161
2017 Information technology 39 41 8 5 7 0 0 80 12 216
2017 Evaluation 42 39 15 2 2 0 1 81 4 335
2017 Data sciences 48 33 15 4 0 0 1 81 4 97
2017 Policy 29 35 20 11 5 0 0 64 16 512
2017 Project management 35 37 18 7 2 0 0 72 9 230
2017 Other services to the public 36 39 17 4 2 0 2 77 6 89
2017 None of the above 39 34 13 6 5 1 3 76 11 358
2014 Client contact centre 34 34 16 10 4 0 2 69 14 178
2014 Health care practitioners 25 37 21 10 7 0 0 62 17 514
2014 Federal regulators 26 41 18 8 7 0 1 67 15 722
2014 Compliance, inspection and enforcement 31 39 20 6 4 0 0 70 10 430
2014 Communications or public affairs 28 40 20 6 3 0 1 69 10 262
2014 Access to information and privacy 20 33 25 8 11 0 3 55 20 36
2014 Security 38 38 10 10 3 0 0 76 14 51
2014 Science and technology 34 38 18 7 3 0 1 72 10 727
2014 Legal services 42 38 11 9 0 0 0 80 9 29
2014 Administration and operations 35 36 18 5 5 0 1 72 10 1151
2014 Human resources 28 36 21 8 5 0 1 65 14 297
2014 Financial management 33 40 16 7 3 0 0 73 11 296
2014 Procurement 20 29 17 19 15 0 0 49 34 39
2014 Real property 24 26 24 19 5 0 1 51 24 84
2014 Materiel management 22 52 21 5 0 0 0 74 5 13
2014 Information management 45 31 15 4 2 0 2 78 7 216
2014 Information technology 37 35 16 7 3 1 1 73 10 285
2014 Evaluation 43 36 13 5 3 0 0 79 8 414
2014 Other services to the public 41 29 13 10 7 0 0 70 17 165
2014 None of the above 34 35 18 9 4 1 0 69 13 624

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Client contact centre 28 37 34 58
2018 Health care practitioners 27 45 29 88
2018 Federal regulators 28 36 36 582
2018 Compliance, inspection and enforcement 24 40 36 436
2018 Communications or public affairs 36 23 41 198
2018 Access to information and privacy 20 37 42 51
2018 Security 44 30 25 35
2018 Science and technology 25 38 36 517
2018 Legal services 26 36 39 19
2018 Administration and operations 31 31 38 496
2018 Human resources 33 30 37 191
2018 Financial management 40 27 32 146
2018 Procurement 30 34 36 19
2018 Real property 45 26 29 24
2018 Information management 31 28 41 124
2018 Information technology 28 36 36 147
2018 Evaluation 15 44 41 356
2018 Data sciences 30 35 35 79
2018 Policy 39 26 36 379
2018 Project management 38 23 39 151
2018 Other services to the public 35 28 37 51
2018 None of the above 33 28 40 151
2017 Client contact centre 29 33 39 139
2017 Health care practitioners 27 43 30 382
2017 Federal regulators 29 41 30 562
2017 Compliance, inspection and enforcement 27 37 36 393
2017 Communications or public affairs 39 32 29 224
2017 Access to information and privacy 19 43 38 59
2017 Security 34 29 37 38
2017 Science and technology 21 44 35 609
2017 Legal services 5 48 48 20
2017 Administration and operations 37 25 38 896
2017 Human resources 37 28 36 246
2017 Financial management 28 39 33 212
2017 Procurement 37 32 31 36
2017 Real property 36 35 30 51
2017 Materiel management 12 56 33 14
2017 Information management 31 29 40 162
2017 Information technology 33 31 36 217
2017 Evaluation 17 51 32 334
2017 Data sciences 30 38 32 97
2017 Policy 44 23 32 511
2017 Project management 42 23 36 230
2017 Other services to the public 30 30 41 88
2017 None of the above 26 39 35 356
2014 Client contact centre 26 39 35 178
2014 Health care practitioners 22 43 35 514
2014 Federal regulators 26 38 36 724
2014 Compliance, inspection and enforcement 27 40 33 430
2014 Communications or public affairs 37 23 40 262
2014 Access to information and privacy 42 30 28 36
2014 Security 40 21 39 51
2014 Science and technology 20 44 36 727
2014 Legal services 20 45 35 29
2014 Administration and operations 37 29 35 1151
2014 Human resources 44 24 32 297
2014 Financial management 35 30 35 297
2014 Procurement 42 17 41 39
2014 Real property 27 43 30 84
2014 Materiel management 16 41 43 13
2014 Information management 26 29 44 216
2014 Information technology 28 29 43 285
2014 Evaluation 20 47 33 415
2014 Other services to the public 27 35 38 165
2014 None of the above 38 27 35 624

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Client contact centre 15 29 34 0 11 12 17
2018 Health care practitioners 41 23 19 14 4 0 23
2018 Federal regulators 12 40 32 1 10 5 157
2018 Compliance, inspection and enforcement 11 49 20 5 11 5 105
2018 Communications or public affairs 4 20 55 3 13 5 70
2018 Access to information and privacy 10 44 37 0 0 9 11
2018 Security 11 12 53 24 0 0 15
2018 Science and technology 14 27 24 6 26 3 121
2018 Administration and operations 12 33 37 0 12 5 156
2018 Human resources 11 29 31 4 22 3 60
2018 Financial management 11 43 29 4 7 5 57
2018 Real property 37 9 45 9 0 0 11
2018 Information management 29 34 17 4 8 9 43
2018 Information technology 13 22 55 9 2 0 41
2018 Evaluation 17 26 25 6 19 7 48
2018 Data sciences 0 29 46 4 21 0 21
2018 Policy 6 43 31 3 13 4 145
2018 Project management 6 35 33 2 18 6 57
2018 Other services to the public 15 19 29 0 28 10 16
2018 None of the above 11 13 56 3 3 14 54
2017 Client contact centre 25 26 35 3 3 9 41
2017 Health care practitioners 25 9 20 33 3 10 99
2017 Federal regulators 14 50 23 5 4 4 161
2017 Compliance, inspection and enforcement 12 39 23 5 15 7 105
2017 Communications or public affairs 6 23 51 5 5 10 87
2017 Access to information and privacy 0 17 56 0 0 26 11
2017 Security 13 27 39 15 6 0 15
2017 Science and technology 13 36 29 7 9 6 126
2017 Administration and operations 9 36 37 3 8 7 333
2017 Human resources 6 36 36 3 6 13 91
2017 Financial management 12 33 38 3 4 10 59
2017 Procurement 8 35 50 0 7 0 14
2017 Real property 26 10 54 5 0 5 18
2017 Information management 17 33 38 3 2 7 52
2017 Information technology 9 15 63 5 8 0 72
2017 Evaluation 15 35 30 3 12 5 54
2017 Data sciences 3 36 29 4 17 10 29
2017 Policy 5 36 40 5 7 7 226
2017 Project management 7 39 36 3 8 6 95
2017 Other services to the public 27 5 31 9 14 13 27
2017 None of the above 16 24 37 7 6 10 101
2014 Client contact centre 8 25 42 8 9999 17 48
2014 Health care practitioners 20 17 25 28 9999 10 105
2014 Federal regulators 9 45 30 9 9999 7 190
2014 Compliance, inspection and enforcement 14 39 29 9 9999 10 113
2014 Communications or public affairs 4 39 33 7 9999 17 96
2014 Access to information and privacy 13 27 53 0 9999 7 15
2014 Security 17 22 47 10 9999 4 20
2014 Science and technology 12 33 28 12 9999 15 144
2014 Administration and operations 8 33 43 5 9999 10 425
2014 Human resources 12 21 41 8 9999 17 130
2014 Financial management 13 34 44 5 9999 4 105
2014 Procurement 18 30 47 6 9999 0 16
2014 Real property 23 21 51 4 9999 0 24
2014 Information management 8 23 47 6 9999 17 56
2014 Information technology 9 25 49 9 9999 9 82
2014 Evaluation 9 35 33 15 9999 8 79
2014 Other services to the public 6 17 43 20 9999 14 50
2014 None of the above 13 28 44 5 9999 9 240
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 54 30 9 2 3 2 0 86 5 60
2018 Health care practitioners 54 35 8 2 1 0 0 89 3 89
2018 Federal regulators 54 38 5 3 1 0 0 92 4 582
2018 Compliance, inspection and enforcement 41 44 7 5 2 0 0 86 7 434
2018 Communications or public affairs 41 45 8 5 1 0 0 87 6 198
2018 Access to information and privacy 52 39 5 4 0 0 0 91 4 52
2018 Security 47 47 6 0 0 0 0 94 0 35
2018 Science and technology 48 38 7 6 2 0 0 86 8 517
2018 Legal services 36 60 5 0 0 0 0 95 0 19
2018 Administration and operations 46 39 8 3 2 1 0 86 6 492
2018 Human resources 45 37 9 7 3 0 0 82 10 192
2018 Financial management 41 41 10 5 1 1 0 83 6 145
2018 Procurement 50 36 9 5 0 0 0 85 5 19
2018 Real property 36 30 27 7 0 0 0 66 7 23
2018 Information management 47 37 8 5 3 0 0 84 8 123
2018 Information technology 44 44 5 4 3 1 0 88 7 146
2018 Evaluation 56 36 7 1 0 0 0 92 1 354
2018 Data sciences 53 40 6 1 0 0 0 93 1 79
2018 Policy 57 32 4 5 3 0 0 89 7 381
2018 Project management 50 38 8 2 1 2 0 89 3 153
2018 Other services to the public 57 28 7 6 2 0 0 85 8 52
2018 None of the above 39 33 15 9 4 1 0 72 13 149
2017 Client contact centre 39 48 6 5 2 0 0 87 7 139
2017 Health care practitioners 37 38 10 8 5 1 0 76 14 381
2017 Federal regulators 53 36 5 3 3 0 0 89 6 564
2017 Compliance, inspection and enforcement 34 51 8 5 2 0 0 85 7 393
2017 Communications or public affairs 40 42 8 7 3 0 0 82 10 222
2017 Access to information and privacy 58 31 9 2 0 0 0 89 2 60
2017 Security 35 30 9 19 7 0 0 65 26 38
2017 Science and technology 44 40 7 6 3 1 0 84 9 609
2017 Legal services 28 42 19 10 0 0 0 71 10 21
2017 Administration and operations 40 40 11 5 4 1 0 80 9 895
2017 Human resources 46 35 11 5 2 1 1 82 7 246
2017 Financial management 39 44 9 4 3 1 0 84 7 211
2017 Procurement 46 38 11 2 3 0 0 84 5 36
2017 Real property 46 39 5 8 2 0 0 85 10 49
2017 Materiel management 55 45 0 0 0 0 0 100 0 14
2017 Information management 41 40 8 4 7 0 0 81 11 162
2017 Information technology 37 37 14 7 4 0 0 75 11 217
2017 Evaluation 49 42 5 4 1 0 0 91 4 334
2017 Data sciences 40 48 2 9 1 0 0 88 10 97
2017 Policy 44 37 9 7 3 0 0 81 11 511
2017 Project management 43 42 6 5 3 0 0 86 8 228
2017 Other services to the public 62 28 3 1 4 1 0 91 5 89
2017 None of the above 46 35 12 4 3 1 0 81 7 358
2014 Client contact centre 30 49 12 6 3 0 1 79 9 178
2014 Health care practitioners 36 40 12 8 3 1 0 76 12 515
2014 Federal regulators 46 41 8 4 2 0 0 87 5 723
2014 Compliance, inspection and enforcement 33 47 12 5 2 0 0 80 7 430
2014 Communications or public affairs 45 36 8 6 3 1 0 83 9 260
2014 Access to information and privacy 30 39 14 6 11 0 0 70 17 36
2014 Security 39 36 12 3 8 2 0 76 11 51
2014 Science and technology 41 40 11 5 2 0 0 81 8 727
2014 Legal services 45 41 11 0 3 0 0 86 3 29
2014 Administration and operations 35 43 12 6 3 1 0 79 9 1151
2014 Human resources 41 40 12 5 2 0 0 81 7 296
2014 Financial management 43 37 12 5 3 0 0 81 8 297
2014 Procurement 27 52 13 0 7 0 0 80 7 38
2014 Real property 38 39 16 4 3 0 0 77 6 84
2014 Materiel management 37 58 0 0 5 0 0 95 5 13
2014 Information management 44 35 12 5 4 0 0 79 8 215
2014 Information technology 37 38 14 7 4 0 0 75 11 285
2014 Evaluation 44 38 12 5 1 0 0 82 6 415
2014 Other services to the public 48 34 9 4 4 1 0 83 8 164
2014 None of the above 30 46 12 5 5 1 0 77 10 624

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 31 42 15 3 6 3 0 75 9 59
2018 Health care practitioners 25 47 17 9 1 1 0 72 10 87
2018 Federal regulators 27 44 19 8 3 0 0 71 10 577
2018 Compliance, inspection and enforcement 21 47 18 9 4 1 0 68 13 432
2018 Communications or public affairs 25 46 16 8 4 1 0 72 12 196
2018 Access to information and privacy 38 42 11 7 2 0 0 80 9 52
2018 Security 26 28 26 17 3 0 0 54 20 35
2018 Science and technology 25 41 18 11 4 1 0 67 15 516
2018 Legal services 43 25 17 0 15 0 0 68 15 18
2018 Administration and operations 33 43 13 8 3 1 0 77 11 493
2018 Human resources 23 44 19 11 3 0 0 67 14 193
2018 Financial management 26 40 20 8 2 4 0 69 11 147
2018 Procurement 45 31 24 0 0 0 0 76 0 19
2018 Real property 15 36 28 19 2 0 0 51 21 24
2018 Information management 27 35 21 9 3 4 0 65 13 124
2018 Information technology 31 33 22 7 3 3 0 67 10 146
2018 Evaluation 24 44 19 9 2 1 0 69 12 353
2018 Data sciences 27 50 11 11 0 1 0 78 11 79
2018 Policy 30 44 12 8 4 1 0 75 13 376
2018 Project management 23 49 15 8 3 1 0 73 11 153
2018 Other services to the public 29 42 21 8 0 0 0 71 8 51
2018 None of the above 25 39 20 9 7 1 0 64 16 149
2017 Client contact centre 25 39 24 5 6 1 0 65 11 138
2017 Health care practitioners 23 38 18 9 10 3 0 62 20 384
2017 Federal regulators 26 44 16 10 3 1 0 70 13 562
2017 Compliance, inspection and enforcement 16 46 22 10 5 0 0 62 15 392
2017 Communications or public affairs 30 45 13 8 2 2 0 77 10 224
2017 Access to information and privacy 33 45 14 5 0 2 2 80 5 60
2017 Security 19 31 16 9 24 0 0 51 33 38
2017 Science and technology 23 40 18 11 5 3 0 65 17 605
2017 Legal services 29 48 14 10 0 0 0 77 10 21
2017 Administration and operations 28 40 17 8 4 2 0 70 12 897
2017 Human resources 24 51 15 6 2 1 0 76 8 246
2017 Financial management 27 42 15 9 4 2 0 71 14 212
2017 Procurement 23 44 17 11 5 0 0 67 16 36
2017 Real property 39 21 20 11 7 2 0 61 19 51
2017 Materiel management 21 56 6 10 0 6 0 83 10 14
2017 Information management 40 31 14 10 3 1 1 72 14 162
2017 Information technology 24 40 20 10 3 2 0 65 14 216
2017 Evaluation 26 45 17 8 2 2 0 72 11 334
2017 Data sciences 26 48 14 9 2 1 0 75 11 97
2017 Policy 26 45 13 11 4 2 0 72 15 512
2017 Project management 28 40 16 10 5 0 0 69 16 230
2017 Other services to the public 36 45 7 5 4 2 0 84 9 89
2017 None of the above 31 37 17 10 4 1 0 69 14 354
2014 Client contact centre 17 44 23 7 6 3 1 63 14 178
2014 Health care practitioners 23 38 18 12 7 2 0 62 20 514
2014 Federal regulators 22 42 19 10 4 2 0 66 15 724
2014 Compliance, inspection and enforcement 16 45 21 10 5 3 0 63 15 430
2014 Communications or public affairs 30 42 15 7 3 3 0 74 11 262
2014 Access to information and privacy 23 36 17 8 8 8 0 64 18 36
2014 Security 30 23 23 13 9 3 0 55 22 51
2014 Science and technology 21 44 18 9 5 3 0 66 15 726
2014 Legal services 30 36 31 4 0 0 0 66 4 29
2014 Administration and operations 27 41 18 8 3 2 0 69 12 1151
2014 Human resources 21 47 19 9 3 2 0 69 11 297
2014 Financial management 26 44 19 6 3 2 0 72 9 297
2014 Procurement 19 27 30 5 20 0 0 46 24 39
2014 Real property 29 37 20 7 6 0 0 66 14 83
2014 Materiel management 15 48 15 6 5 10 0 70 12 13
2014 Information management 28 36 19 9 4 4 1 67 13 216
2014 Information technology 19 39 21 13 5 3 0 60 18 285
2014 Evaluation 23 42 19 10 3 2 0 67 14 415
2014 Other services to the public 28 38 16 9 6 2 1 68 16 164
2014 None of the above 20 46 16 11 5 2 0 67 16 622

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 11 23 25 28 8 2 3 37 36 59
2018 Health care practitioners 7 23 33 21 15 0 1 36 31 89
2018 Federal regulators 9 22 41 20 7 1 1 27 31 584
2018 Compliance, inspection and enforcement 15 29 36 13 5 1 1 19 44 434
2018 Communications or public affairs 11 25 36 16 8 4 0 25 38 196
2018 Access to information and privacy 5 32 26 17 20 0 0 37 37 52
2018 Security 18 35 32 11 3 0 3 14 54 35
2018 Science and technology 7 17 37 27 11 1 1 38 24 513
2018 Legal services 11 20 39 20 5 0 6 26 33 19
2018 Administration and operations 9 24 33 17 13 2 2 32 34 493
2018 Human resources 12 25 36 18 7 0 2 25 38 194
2018 Financial management 12 22 35 19 12 0 1 31 34 146
2018 Procurement 0 20 54 20 5 0 0 25 20 19
2018 Real property 19 44 22 11 4 0 0 15 63 24
2018 Information management 5 26 36 21 7 2 4 30 33 124
2018 Information technology 13 28 39 13 6 1 1 20 41 146
2018 Evaluation 5 16 38 22 10 2 6 35 23 351
2018 Data sciences 5 17 39 25 11 1 1 37 23 78
2018 Policy 10 24 38 17 6 1 4 24 36 381
2018 Project management 7 25 38 22 4 2 2 27 34 152
2018 Other services to the public 10 19 36 20 12 2 2 33 30 52
2018 None of the above 7 25 33 23 10 0 2 33 33 151
2017 Client contact centre 10 24 38 17 9 1 1 27 35 137
2017 Health care practitioners 12 23 36 18 8 1 1 26 36 380
2017 Federal regulators 11 23 37 18 7 1 4 26 36 561
2017 Compliance, inspection and enforcement 14 23 41 15 5 0 1 21 38 392
2017 Communications or public affairs 9 28 38 16 7 0 2 23 38 222
2017 Access to information and privacy 12 16 41 21 6 2 2 28 29 59
2017 Security 10 39 40 4 7 0 0 12 49 37
2017 Science and technology 7 20 40 20 8 1 4 30 28 607
2017 Legal services 14 15 33 19 15 0 5 36 30 21
2017 Administration and operations 12 25 31 18 9 1 4 29 38 892
2017 Human resources 11 31 36 16 4 1 2 21 43 244
2017 Financial management 7 22 41 18 8 1 2 27 31 212
2017 Procurement 5 18 30 24 13 3 7 41 26 36
2017 Real property 16 30 21 17 9 0 7 28 50 51
2017 Materiel management 10 30 39 15 6 0 0 21 40 14
2017 Information management 10 24 31 17 11 1 5 30 37 160
2017 Information technology 11 30 37 15 5 0 1 21 42 216
2017 Evaluation 7 18 40 18 10 2 5 30 27 334
2017 Data sciences 7 18 39 27 8 0 1 35 26 96
2017 Policy 11 30 36 15 6 0 2 21 42 513
2017 Project management 12 26 38 15 6 1 3 21 40 229
2017 Other services to the public 9 11 43 8 16 1 11 28 24 88
2017 None of the above 10 22 34 21 6 1 5 30 34 354
2014 Client contact centre 13 32 33 16 4 1 2 21 46 178
2014 Health care practitioners 10 27 40 13 6 1 2 20 38 508
2014 Federal regulators 11 27 39 17 5 1 1 22 38 721
2014 Compliance, inspection and enforcement 12 25 40 17 4 1 1 21 38 428
2014 Communications or public affairs 10 23 48 10 7 0 2 17 34 261
2014 Access to information and privacy 11 17 50 17 3 0 3 20 29 36
2014 Security 7 28 42 21 2 0 0 23 35 51
2014 Science and technology 6 25 39 22 6 0 2 28 32 725
2014 Legal services 0 13 47 33 3 0 4 38 13 29
2014 Administration and operations 12 29 34 16 6 1 2 22 43 1150
2014 Human resources 11 35 34 12 6 0 2 18 46 297
2014 Financial management 10 24 42 14 6 2 1 22 35 296
2014 Procurement 17 34 39 8 0 0 2 8 52 39
2014 Real property 23 31 27 14 6 0 0 19 54 83
2014 Materiel management 5 31 58 0 5 0 0 5 36 13
2014 Information management 12 25 34 15 8 0 5 24 39 216
2014 Information technology 17 33 38 9 2 0 0 12 50 282
2014 Evaluation 7 22 38 21 8 1 3 30 30 412
2014 Other services to the public 11 23 34 21 9 1 1 31 35 164
2014 None of the above 13 30 38 13 4 1 2 17 44 623

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 14 11 32 22 13 1 7 38 27 59
2018 Health care practitioners 10 14 40 14 20 2 0 35 24 89
2018 Federal regulators 8 16 33 26 14 1 2 41 25 575
2018 Compliance, inspection and enforcement 16 23 27 21 9 4 1 31 40 431
2018 Communications or public affairs 5 15 26 34 14 3 2 51 21 196
2018 Access to information and privacy 4 21 26 20 29 0 0 49 25 52
2018 Security 12 34 22 14 10 3 6 26 50 34
2018 Science and technology 6 13 29 29 19 2 2 50 20 513
2018 Legal services 17 5 22 51 5 0 0 56 22 18
2018 Administration and operations 7 15 28 25 18 5 4 46 23 491
2018 Human resources 13 18 31 23 12 2 1 36 31 194
2018 Financial management 7 13 31 27 21 0 1 49 20 145
2018 Procurement 0 5 34 35 15 0 10 56 6 19
2018 Real property 10 41 33 8 0 4 3 9 56 24
2018 Information management 6 14 27 27 19 3 4 49 22 123
2018 Information technology 14 24 33 15 9 3 2 25 40 146
2018 Evaluation 3 10 26 32 17 6 6 56 15 352
2018 Data sciences 1 10 30 39 16 1 2 58 11 78
2018 Policy 4 14 26 33 18 2 4 54 18 379
2018 Project management 7 15 25 31 15 4 2 50 23 148
2018 Other services to the public 10 15 18 29 18 8 2 52 28 51
2018 None of the above 11 12 32 28 13 1 2 43 24 150
2017 Client contact centre 16 17 26 26 10 5 1 38 34 137
2017 Health care practitioners 15 20 31 16 12 2 3 30 37 379
2017 Federal regulators 12 19 29 22 13 2 3 37 32 561
2017 Compliance, inspection and enforcement 13 25 31 19 9 2 1 28 40 393
2017 Communications or public affairs 10 21 30 25 9 2 3 36 32 223
2017 Access to information and privacy 5 3 35 33 16 4 3 53 9 57
2017 Security 9 34 23 26 9 0 0 34 43 38
2017 Science and technology 8 17 30 25 15 2 3 43 26 601
2017 Legal services 9 5 25 19 28 5 9 55 15 21
2017 Administration and operations 12 15 29 21 15 3 6 39 30 891
2017 Human resources 10 21 33 23 9 2 3 33 32 243
2017 Financial management 6 15 27 29 17 2 4 48 23 212
2017 Procurement 19 10 25 26 10 3 7 40 32 36
2017 Real property 17 18 29 14 13 0 9 30 38 51
2017 Materiel management 10 6 46 10 28 0 0 38 16 14
2017 Information management 9 15 30 25 13 2 6 42 26 159
2017 Information technology 12 28 27 18 9 4 3 29 42 217
2017 Evaluation 5 15 27 27 18 3 5 49 22 334
2017 Data sciences 8 17 20 38 16 0 1 55 25 96
2017 Policy 8 18 33 26 11 2 2 39 27 510
2017 Project management 11 16 35 23 10 1 3 35 29 228
2017 Other services to the public 4 16 28 15 20 4 12 42 24 89
2017 None of the above 11 15 26 25 15 3 6 44 28 353
2014 Client contact centre 19 19 37 16 5 2 2 22 40 177
2014 Health care practitioners 18 24 31 15 9 1 2 24 43 512
2014 Federal regulators 11 18 32 27 9 2 1 37 30 721
2014 Compliance, inspection and enforcement 14 20 33 20 10 2 2 31 35 429
2014 Communications or public affairs 6 17 36 24 13 1 2 38 24 260
2014 Access to information and privacy 19 19 31 16 8 3 3 26 41 36
2014 Security 12 25 28 21 5 2 7 28 41 51
2014 Science and technology 9 19 30 26 11 3 2 39 30 723
2014 Legal services 3 0 34 34 21 3 4 59 4 29
2014 Administration and operations 13 23 30 19 10 3 3 30 38 1148
2014 Human resources 16 25 30 19 7 1 3 26 42 295
2014 Financial management 8 20 28 26 11 4 4 40 30 297
2014 Procurement 27 22 37 14 0 0 0 14 49 39
2014 Real property 25 20 27 18 8 2 0 26 46 84
2014 Materiel management 0 6 66 16 5 0 6 23 6 12
2014 Information management 12 22 31 15 11 3 6 28 38 214
2014 Information technology 19 29 28 13 8 2 1 21 50 282
2014 Evaluation 8 18 25 26 14 5 4 44 28 412
2014 Other services to the public 11 29 23 17 15 2 2 34 42 162
2014 None of the above 12 22 32 21 7 4 2 30 37 624

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 22 8 39 18 2 0 11 22 34 59
2018 Health care practitioners 13 26 27 14 15 2 2 31 41 89
2018 Federal regulators 16 23 30 19 9 0 1 29 40 579
2018 Compliance, inspection and enforcement 23 29 30 10 6 2 1 16 53 434
2018 Communications or public affairs 35 28 22 6 7 2 1 13 64 197
2018 Access to information and privacy 16 22 21 17 22 2 0 40 38 52
2018 Security 27 28 27 8 3 0 8 11 60 33
2018 Science and technology 21 26 24 15 9 3 3 25 50 511
2018 Legal services 5 21 45 25 0 0 5 26 27 19
2018 Administration and operations 18 25 29 15 8 2 3 25 45 494
2018 Human resources 23 24 26 14 8 1 3 23 49 193
2018 Financial management 17 18 29 21 14 0 1 36 35 146
2018 Procurement 15 39 25 5 15 0 0 20 55 19
2018 Real property 23 37 32 4 4 0 0 8 60 24
2018 Information management 9 22 34 16 9 3 6 28 35 123
2018 Information technology 30 28 22 9 6 1 4 16 61 145
2018 Evaluation 7 20 31 22 8 5 6 34 31 351
2018 Data sciences 17 27 26 16 10 2 1 27 46 78
2018 Policy 16 26 34 14 7 1 3 22 44 379
2018 Project management 17 23 31 22 2 2 4 25 42 150
2018 Other services to the public 16 27 34 8 12 0 4 21 44 50
2018 None of the above 22 17 27 23 8 0 4 32 40 148
2017 Client contact centre 19 29 20 15 11 2 3 28 51 137
2017 Health care practitioners 24 24 24 13 10 3 3 24 51 380
2017 Federal regulators 17 23 30 17 8 2 3 26 42 561
2017 Compliance, inspection and enforcement 25 26 31 11 6 1 0 17 51 393
2017 Communications or public affairs 33 25 22 11 5 0 3 17 60 223
2017 Access to information and privacy 19 17 26 18 11 2 7 31 40 58
2017 Security 35 23 35 4 2 0 0 7 58 37
2017 Science and technology 23 28 26 10 7 2 5 18 55 605
2017 Legal services 9 23 32 18 14 0 5 33 33 21
2017 Administration and operations 20 25 27 14 7 2 4 23 49 893
2017 Human resources 27 30 27 8 4 2 3 12 60 243
2017 Financial management 12 21 35 17 9 1 4 28 35 212
2017 Procurement 21 36 18 8 15 3 0 23 58 36
2017 Real property 28 19 36 4 5 0 7 10 51 51
2017 Materiel management 29 25 19 10 17 0 0 27 54 14
2017 Information management 20 19 25 18 10 2 5 30 43 157
2017 Information technology 28 32 21 11 5 1 2 16 62 216
2017 Evaluation 13 22 32 18 8 2 4 28 38 334
2017 Data sciences 21 20 29 17 11 0 1 29 42 96
2017 Policy 18 25 33 16 5 1 1 21 45 512
2017 Project management 20 29 32 12 5 1 2 17 50 230
2017 Other services to the public 11 17 32 13 17 3 6 33 32 88
2017 None of the above 19 21 32 14 6 2 5 22 43 354
2014 Client contact centre 23 28 27 12 5 1 5 17 54 177
2014 Health care practitioners 28 31 22 10 5 1 3 15 62 508
2014 Federal regulators 22 26 30 13 6 1 1 19 50 723
2014 Compliance, inspection and enforcement 32 29 24 10 3 2 1 13 62 428
2014 Communications or public affairs 29 27 31 7 5 1 1 12 56 260
2014 Access to information and privacy 20 19 33 17 8 0 3 26 40 36
2014 Security 23 28 35 10 4 0 0 14 51 51
2014 Science and technology 27 27 22 14 5 1 3 20 57 725
2014 Legal services 0 21 31 31 7 3 7 42 23 29
2014 Administration and operations 28 28 25 12 4 2 2 16 58 1148
2014 Human resources 35 30 21 8 3 1 2 11 67 296
2014 Financial management 22 24 31 14 6 2 1 20 47 296
2014 Procurement 20 25 45 7 2 0 0 10 45 39
2014 Real property 41 26 12 10 6 1 2 17 70 83
2014 Materiel management 58 30 6 6 0 0 0 6 88 12
2014 Information management 22 26 22 10 8 4 7 21 55 213
2014 Information technology 36 29 21 7 3 2 1 10 68 284
2014 Evaluation 11 25 33 16 8 2 5 25 39 411
2014 Other services to the public 29 25 25 10 7 2 1 17 56 162
2014 None of the above 26 30 25 10 4 3 2 15 58 623

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 5 9 31 34 14 0 8 52 15 59
2018 Health care practitioners 8 12 31 31 16 1 1 48 20 88
2018 Federal regulators 10 21 38 20 11 1 1 31 31 578
2018 Compliance, inspection and enforcement 11 18 31 26 12 1 2 38 30 430
2018 Communications or public affairs 14 24 37 14 7 2 1 22 40 195
2018 Access to information and privacy 7 26 19 24 24 0 0 48 33 52
2018 Security 13 25 27 15 17 0 3 33 40 34
2018 Science and technology 6 11 29 34 18 1 1 53 18 513
2018 Legal services 5 25 27 44 0 0 0 44 29 19
2018 Administration and operations 11 16 31 22 16 1 3 39 28 489
2018 Human resources 15 20 37 17 10 0 1 27 36 193
2018 Financial management 10 23 31 20 14 0 2 35 33 144
2018 Procurement 15 20 45 14 5 0 0 20 35 19
2018 Real property 18 12 44 16 11 0 0 26 30 24
2018 Information management 2 13 24 39 16 1 6 59 16 122
2018 Information technology 13 22 34 21 10 1 0 31 35 146
2018 Evaluation 7 13 32 26 13 3 6 43 21 350
2018 Data sciences 10 10 20 34 22 1 2 58 21 77
2018 Policy 11 26 35 18 7 0 2 26 38 379
2018 Project management 8 20 28 27 13 2 1 41 29 151
2018 Other services to the public 7 12 33 18 26 0 3 46 19 50
2018 None of the above 10 15 25 30 18 0 3 49 25 147
2017 Client contact centre 11 10 28 32 16 1 2 50 21 136
2017 Health care practitioners 9 14 34 26 11 2 4 40 25 376
2017 Federal regulators 9 18 35 22 12 1 2 35 29 562
2017 Compliance, inspection and enforcement 10 16 38 24 11 1 1 35 27 391
2017 Communications or public affairs 11 27 37 17 7 0 2 24 39 222
2017 Access to information and privacy 7 21 37 21 9 2 4 31 30 59
2017 Security 20 32 32 11 2 0 3 14 54 37
2017 Science and technology 6 11 32 32 14 1 3 48 18 606
2017 Legal services 16 5 38 16 21 0 5 38 22 20
2017 Administration and operations 12 20 31 20 12 1 4 34 34 884
2017 Human resources 17 19 31 22 7 1 3 30 37 243
2017 Financial management 10 17 34 20 16 0 3 37 28 210
2017 Procurement 8 21 18 33 18 3 0 52 29 36
2017 Real property 14 19 26 21 15 0 5 38 35 51
2017 Materiel management 0 23 23 24 30 0 0 54 23 13
2017 Information management 10 12 26 27 19 2 5 49 23 158
2017 Information technology 13 14 34 27 9 0 2 37 28 216
2017 Evaluation 7 15 36 25 15 0 2 42 22 331
2017 Data sciences 6 14 30 32 16 0 1 49 21 95
2017 Policy 15 29 33 15 7 0 1 22 44 511
2017 Project management 11 17 37 26 6 1 2 33 29 228
2017 Other services to the public 4 15 21 37 11 0 12 54 21 87
2017 None of the above 12 14 30 25 10 4 5 38 28 352
2014 Client contact centre 10 16 36 26 10 1 2 36 26 177
2014 Health care practitioners 9 21 34 23 9 1 3 33 31 507
2014 Federal regulators 8 21 41 23 6 1 1 29 30 722
2014 Compliance, inspection and enforcement 8 15 32 34 9 0 1 43 24 429
2014 Communications or public affairs 13 23 36 18 8 1 1 27 36 260
2014 Access to information and privacy 14 16 42 11 14 0 3 26 31 36
2014 Security 20 12 29 24 12 0 4 38 32 51
2014 Science and technology 7 14 35 31 10 1 2 43 21 726
2014 Legal services 0 9 45 35 3 0 7 42 10 29
2014 Administration and operations 12 24 34 21 7 1 2 29 36 1146
2014 Human resources 17 24 37 15 6 0 2 21 41 295
2014 Financial management 12 21 36 20 8 1 2 28 34 297
2014 Procurement 10 32 40 15 2 0 0 18 43 38
2014 Real property 23 23 22 19 10 0 4 30 47 84
2014 Materiel management 0 31 42 27 0 0 0 27 31 13
2014 Information management 8 15 29 25 16 1 7 44 25 215
2014 Information technology 10 20 40 18 9 2 1 28 31 282
2014 Evaluation 7 15 34 28 10 1 4 41 23 410
2014 Other services to the public 13 15 33 25 10 2 3 37 29 163
2014 None of the above 12 25 33 20 7 2 2 28 38 621

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 14 12 26 28 11 0 9 43 28 60
2018 Health care practitioners 16 21 20 27 11 2 3 40 39 89
2018 Federal regulators 16 27 30 13 10 1 2 24 45 579
2018 Compliance, inspection and enforcement 17 26 26 19 8 2 2 28 45 432
2018 Communications or public affairs 16 25 31 16 8 2 2 25 43 196
2018 Access to information and privacy 11 25 22 13 27 0 2 41 37 51
2018 Security 14 37 25 8 13 0 3 22 53 34
2018 Science and technology 12 19 30 21 15 1 2 38 31 513
2018 Legal services 20 25 26 25 5 0 0 29 44 19
2018 Administration and operations 14 18 28 20 13 2 5 36 35 494
2018 Human resources 21 25 34 15 4 0 1 19 47 193
2018 Financial management 17 22 24 23 12 1 1 36 40 146
2018 Procurement 5 31 44 10 5 0 5 16 38 19
2018 Real property 26 39 23 8 0 4 0 8 68 24
2018 Information management 19 18 24 21 13 2 3 35 39 124
2018 Information technology 19 26 32 14 6 2 1 20 46 146
2018 Evaluation 10 17 33 17 11 6 6 32 30 352
2018 Data sciences 12 15 22 30 16 2 1 48 28 77
2018 Policy 12 24 27 21 8 3 4 31 40 379
2018 Project management 12 27 22 22 12 1 3 35 41 152
2018 Other services to the public 6 25 20 27 17 0 3 46 33 50
2018 None of the above 14 17 28 23 8 5 5 35 34 149
2017 Client contact centre 23 13 19 26 13 2 5 42 38 139
2017 Health care practitioners 19 28 25 12 9 3 3 23 50 378
2017 Federal regulators 20 24 30 15 7 1 3 23 45 561
2017 Compliance, inspection and enforcement 20 28 26 16 7 3 1 24 49 392
2017 Communications or public affairs 22 22 30 15 8 0 2 24 45 224
2017 Access to information and privacy 21 15 25 17 9 3 9 30 42 58
2017 Security 16 35 35 9 2 0 3 12 52 37
2017 Science and technology 13 22 30 20 8 3 3 30 38 608
2017 Legal services 14 29 19 14 19 0 5 35 45 21
2017 Administration and operations 19 21 25 18 10 2 5 30 43 890
2017 Human resources 22 24 28 14 8 2 3 23 47 244
2017 Financial management 13 26 28 18 12 0 3 31 40 212
2017 Procurement 18 17 27 15 18 5 0 35 37 36
2017 Real property 23 34 16 13 9 0 5 23 60 51
2017 Materiel management 16 19 28 25 12 0 0 37 35 14
2017 Information management 20 24 19 16 15 2 5 33 47 159
2017 Information technology 21 23 26 17 8 1 3 27 46 215
2017 Evaluation 17 23 25 17 11 2 4 30 43 334
2017 Data sciences 8 22 19 33 13 1 3 48 32 96
2017 Policy 18 23 32 16 8 2 2 24 42 512
2017 Project management 21 22 30 15 5 3 4 21 46 229
2017 Other services to the public 11 16 31 16 15 0 12 34 31 88
2017 None of the above 19 17 26 20 12 2 5 34 38 354
2014 Client contact centre 27 21 27 13 6 1 4 20 51 177
2014 Health care practitioners 26 32 22 11 6 1 3 17 60 508
2014 Federal regulators 20 27 33 12 4 2 2 17 49 723
2014 Compliance, inspection and enforcement 21 22 33 16 6 1 1 23 44 428
2014 Communications or public affairs 20 26 29 14 7 1 2 22 48 262
2014 Access to information and privacy 22 16 39 6 14 3 0 20 40 36
2014 Security 18 24 38 14 3 0 2 18 43 51
2014 Science and technology 19 24 27 18 8 1 2 28 44 725
2014 Legal services 0 27 20 42 3 0 7 49 30 29
2014 Administration and operations 23 29 24 13 7 1 2 20 54 1149
2014 Human resources 28 24 31 11 4 0 2 16 53 296
2014 Financial management 22 24 27 14 7 1 3 23 49 297
2014 Procurement 53 20 17 10 0 0 0 10 73 39
2014 Real property 41 22 18 8 11 0 0 19 64 84
2014 Materiel management 36 27 32 5 0 0 0 5 63 13
2014 Information management 24 24 22 15 9 1 6 25 52 215
2014 Information technology 23 28 28 12 6 2 2 18 53 282
2014 Evaluation 15 27 28 17 7 2 4 26 45 412
2014 Other services to the public 28 22 23 11 13 2 2 25 52 165
2014 None of the above 22 24 31 14 5 1 3 20 48 620

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 11 20 29 17 10 2 11 31 36 59
2018 Health care practitioners 13 12 27 25 17 3 2 44 27 89
2018 Federal regulators 9 19 28 25 13 3 3 41 30 577
2018 Compliance, inspection and enforcement 16 20 26 22 10 4 2 35 38 435
2018 Communications or public affairs 10 15 34 24 11 5 1 37 27 196
2018 Access to information and privacy 9 25 29 10 23 2 2 35 35 52
2018 Security 6 26 36 12 17 0 3 30 33 34
2018 Science and technology 7 14 25 26 21 3 4 52 22 513
2018 Legal services 11 0 34 50 5 0 0 55 11 19
2018 Administration and operations 11 19 27 22 13 4 4 38 32 492
2018 Human resources 18 22 28 18 6 6 2 26 43 189
2018 Financial management 11 28 28 19 12 1 2 31 40 145
2018 Procurement 4 10 41 30 10 0 5 42 15 19
2018 Real property 11 20 48 8 0 8 4 10 36 23
2018 Information management 15 17 21 19 19 7 2 42 35 122
2018 Information technology 14 27 27 16 6 4 5 24 46 146
2018 Evaluation 4 12 22 33 14 7 7 55 19 351
2018 Data sciences 5 8 25 33 23 5 1 60 13 77
2018 Policy 8 14 26 29 16 3 4 48 24 381
2018 Project management 11 20 21 25 15 3 5 44 33 151
2018 Other services to the public 5 21 21 22 24 6 2 50 27 50
2018 None of the above 13 17 26 17 18 2 7 38 33 150
2017 Client contact centre 21 20 21 21 12 2 2 34 43 137
2017 Health care practitioners 19 24 27 15 9 3 3 26 45 380
2017 Federal regulators 10 15 32 23 14 2 4 39 27 560
2017 Compliance, inspection and enforcement 14 18 29 22 12 2 2 36 34 392
2017 Communications or public affairs 18 24 30 15 9 2 2 24 44 224
2017 Access to information and privacy 4 27 31 22 9 3 3 34 33 59
2017 Security 7 36 32 16 0 0 10 17 47 37
2017 Science and technology 7 13 31 25 16 2 6 44 22 607
2017 Legal services 0 9 19 34 24 0 14 67 10 21
2017 Administration and operations 15 20 27 18 9 4 7 31 39 891
2017 Human resources 10 20 31 21 9 2 6 33 33 245
2017 Financial management 9 16 33 21 14 2 5 38 27 211
2017 Procurement 19 13 34 13 17 5 0 31 33 36
2017 Real property 13 19 30 23 7 0 7 32 35 50
2017 Materiel management 6 19 25 21 28 0 0 49 25 14
2017 Information management 13 16 26 20 15 3 7 40 32 160
2017 Information technology 15 18 30 21 10 2 4 33 34 216
2017 Evaluation 5 15 27 28 18 4 4 49 22 333
2017 Data sciences 8 17 17 35 18 1 4 56 26 97
2017 Policy 11 16 31 26 11 2 2 39 29 512
2017 Project management 15 17 29 25 7 3 5 34 35 229
2017 Other services to the public 7 14 25 19 18 3 14 44 25 88
2017 None of the above 12 16 29 18 12 6 6 34 32 354
2014 Client contact centre 19 16 31 21 6 2 5 29 37 178
2014 Health care practitioners 16 23 27 19 9 1 3 30 42 511
2014 Federal regulators 8 13 30 31 13 2 3 47 22 720
2014 Compliance, inspection and enforcement 12 16 27 30 12 1 2 44 29 428
2014 Communications or public affairs 7 20 32 24 11 3 3 37 29 262
2014 Access to information and privacy 33 16 28 9 8 3 3 18 53 36
2014 Security 9 11 25 29 18 4 4 51 22 50
2014 Science and technology 7 12 25 32 16 2 5 51 21 723
2014 Legal services 0 14 24 42 10 0 11 57 15 29
2014 Administration and operations 13 21 29 21 9 2 4 32 37 1150
2014 Human resources 20 19 25 22 10 1 3 33 41 297
2014 Financial management 9 18 30 23 12 3 5 38 29 297
2014 Procurement 25 29 22 20 5 0 0 24 54 39
2014 Real property 17 16 25 14 23 0 5 39 35 83
2014 Materiel management 0 21 51 11 0 0 16 14 25 13
2014 Information management 12 20 23 22 14 2 7 39 36 215
2014 Information technology 10 16 32 24 12 4 3 38 28 283
2014 Evaluation 6 12 20 34 18 3 7 58 19 411
2014 Other services to the public 19 16 22 19 18 2 4 40 37 164
2014 None of the above 11 18 30 24 9 4 4 36 31 620

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 11 13 33 16 9 2 16 31 29 60
2018 Health care practitioners 16 17 26 22 12 6 2 36 35 89
2018 Federal regulators 12 26 32 18 10 1 1 29 39 578
2018 Compliance, inspection and enforcement 18 26 33 14 6 2 1 21 45 434
2018 Communications or public affairs 25 26 27 10 9 2 1 20 53 198
2018 Access to information and privacy 10 14 29 27 16 4 0 44 25 52
2018 Security 23 38 24 13 0 0 3 13 63 34
2018 Science and technology 16 24 30 12 11 4 4 25 43 512
2018 Legal services 16 20 30 29 5 0 0 34 36 19
2018 Administration and operations 13 22 31 17 10 2 4 29 37 492
2018 Human resources 16 20 36 16 8 0 4 25 38 194
2018 Financial management 12 20 39 17 11 0 2 28 33 146
2018 Procurement 25 30 25 15 5 0 0 20 55 19
2018 Real property 10 44 37 4 0 4 0 4 57 24
2018 Information management 14 12 29 23 11 7 3 38 29 123
2018 Information technology 26 25 30 9 4 3 4 13 54 147
2018 Evaluation 7 17 32 22 10 7 6 36 27 353
2018 Data sciences 13 28 21 17 12 5 4 32 45 78
2018 Policy 15 22 35 14 8 2 4 24 39 379
2018 Project management 14 20 35 16 6 7 2 24 37 152
2018 Other services to the public 11 20 30 21 12 2 4 36 33 52
2018 None of the above 17 13 36 15 10 4 5 27 33 151
2017 Client contact centre 17 22 25 12 16 3 5 30 42 137
2017 Health care practitioners 21 26 22 15 7 4 5 24 52 379
2017 Federal regulators 14 22 38 15 8 2 2 24 37 563
2017 Compliance, inspection and enforcement 18 25 37 12 5 2 0 18 44 393
2017 Communications or public affairs 21 25 36 10 5 1 2 15 48 224
2017 Access to information and privacy 17 19 27 18 9 3 7 30 39 58
2017 Security 21 47 23 4 2 0 3 7 69 37
2017 Science and technology 15 25 31 14 7 2 4 22 44 607
2017 Legal services 9 9 55 9 9 5 5 20 20 21
2017 Administration and operations 18 21 31 15 7 2 5 24 43 892
2017 Human resources 18 24 32 14 6 3 2 21 45 244
2017 Financial management 11 15 40 21 9 1 4 32 27 211
2017 Procurement 20 18 37 15 7 3 0 23 40 36
2017 Real property 17 20 39 10 5 2 7 17 41 51
2017 Materiel management 0 30 52 12 6 0 0 18 30 14
2017 Information management 13 16 35 12 16 3 5 30 31 159
2017 Information technology 21 30 29 13 6 0 1 19 52 216
2017 Evaluation 11 19 33 17 11 5 4 31 33 334
2017 Data sciences 15 21 28 21 14 0 1 35 37 96
2017 Policy 17 21 37 14 7 2 2 22 40 513
2017 Project management 22 21 37 12 3 2 3 16 45 230
2017 Other services to the public 4 22 44 9 12 4 6 23 29 88
2017 None of the above 17 20 29 16 6 7 5 25 41 356
2014 Client contact centre 16 27 34 9 6 4 4 17 46 177
2014 Health care practitioners 27 29 25 10 5 1 3 16 59 511
2014 Federal regulators 16 22 34 19 7 1 2 26 39 721
2014 Compliance, inspection and enforcement 24 28 30 10 5 2 2 15 54 429
2014 Communications or public affairs 19 24 36 12 7 1 1 20 44 262
2014 Access to information and privacy 17 33 28 8 8 3 3 17 53 36
2014 Security 18 19 28 19 11 0 4 31 39 50
2014 Science and technology 22 24 27 13 7 2 4 22 50 724
2014 Legal services 0 18 35 26 7 3 11 39 21 29
2014 Administration and operations 22 28 29 13 4 2 3 18 52 1145
2014 Human resources 24 29 28 12 5 1 2 17 54 297
2014 Financial management 13 25 35 16 7 2 3 24 39 297
2014 Procurement 22 28 39 12 0 0 0 12 50 39
2014 Real property 33 31 16 8 11 0 2 19 65 84
2014 Materiel management 36 11 42 10 0 0 0 10 47 13
2014 Information management 15 23 30 14 8 2 9 24 42 216
2014 Information technology 34 23 29 8 4 2 0 12 59 284
2014 Evaluation 10 20 32 19 10 4 6 32 33 413
2014 Other services to the public 25 20 25 13 11 2 3 26 48 163
2014 None of the above 21 27 31 10 6 3 3 17 51 623

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 45 36 6 6 8 0 0 81 13 60
2018 Health care practitioners 48 34 5 9 5 0 0 81 14 87
2018 Federal regulators 43 31 8 10 8 1 0 74 18 583
2018 Compliance, inspection and enforcement 47 29 10 9 5 1 0 76 13 434
2018 Communications or public affairs 46 30 6 9 5 2 0 79 15 196
2018 Access to information and privacy 51 19 11 9 9 2 0 71 19 52
2018 Security 46 25 12 14 3 0 0 71 17 35
2018 Science and technology 42 32 9 11 5 1 0 75 16 511
2018 Legal services 34 19 6 31 10 0 0 54 40 19
2018 Administration and operations 48 30 7 8 7 0 0 77 16 492
2018 Human resources 48 29 7 10 5 0 0 77 16 193
2018 Financial management 41 32 11 6 10 0 0 73 17 144
2018 Procurement 65 20 0 10 5 0 0 85 15 19
2018 Real property 42 21 8 19 10 0 0 63 29 24
2018 Information management 37 37 10 9 4 2 0 76 14 123
2018 Information technology 50 29 4 5 10 2 0 81 15 146
2018 Evaluation 43 31 10 9 5 2 0 76 14 354
2018 Data sciences 48 28 7 8 6 2 0 78 14 78
2018 Policy 54 28 6 7 5 0 0 82 12 375
2018 Project management 43 32 8 8 6 2 0 77 15 151
2018 Other services to the public 38 29 12 4 17 0 0 67 22 51
2018 None of the above 43 28 7 11 10 1 0 72 21 150
2017 Client contact centre 35 34 11 10 10 0 0 70 19 138
2017 Health care practitioners 37 23 12 16 11 1 0 61 27 383
2017 Federal regulators 44 30 7 10 7 2 0 76 17 564
2017 Compliance, inspection and enforcement 43 33 8 8 7 1 0 77 15 393
2017 Communications or public affairs 40 33 9 10 7 0 0 73 17 223
2017 Access to information and privacy 61 21 8 10 0 0 0 82 10 59
2017 Security 28 25 11 28 7 0 0 54 35 38
2017 Science and technology 41 32 9 9 8 1 0 74 17 609
2017 Legal services 33 38 0 15 10 0 5 74 26 21
2017 Administration and operations 44 27 10 9 10 1 0 71 19 893
2017 Human resources 53 25 7 8 6 0 0 78 15 246
2017 Financial management 47 29 9 9 6 0 0 77 15 211
2017 Procurement 43 25 15 8 5 0 3 70 14 36
2017 Real property 48 36 3 6 7 0 0 84 13 51
2017 Materiel management 59 41 0 0 0 0 0 100 0 14
2017 Information management 47 28 7 10 7 0 0 75 18 161
2017 Information technology 51 30 6 7 7 0 0 81 13 217
2017 Evaluation 40 31 12 9 6 2 0 72 15 335
2017 Data sciences 53 32 8 3 4 0 0 85 7 97
2017 Policy 42 31 8 10 8 1 0 74 18 513
2017 Project management 46 30 7 8 8 0 0 76 16 230
2017 Other services to the public 50 25 10 9 5 0 0 75 15 88
2017 None of the above 47 25 8 11 8 1 0 72 20 358
2014 Client contact centre 31 31 9 14 12 2 1 63 28 178
2014 Health care practitioners 34 31 8 15 11 0 1 66 26 514
2014 Federal regulators 47 29 7 10 6 0 0 77 16 724
2014 Compliance, inspection and enforcement 44 30 11 8 5 2 0 75 13 429
2014 Communications or public affairs 45 30 7 9 7 0 0 76 17 262
2014 Access to information and privacy 50 23 3 14 11 0 0 72 25 36
2014 Security 39 31 10 17 2 0 0 71 19 51
2014 Science and technology 43 30 11 10 5 2 0 74 15 726
2014 Legal services 37 40 11 9 3 0 0 76 13 29
2014 Administration and operations 41 29 10 12 8 0 0 70 20 1151
2014 Human resources 50 28 9 8 4 0 0 79 12 297
2014 Financial management 42 29 9 10 9 1 1 72 19 297
2014 Procurement 27 31 10 17 15 0 0 58 32 39
2014 Real property 55 23 8 11 4 0 0 78 14 84
2014 Materiel management 47 41 6 0 5 0 0 89 5 13
2014 Information management 45 27 7 11 9 0 1 73 20 216
2014 Information technology 50 26 8 8 6 1 0 77 14 285
2014 Evaluation 38 33 11 8 9 2 0 72 17 413
2014 Other services to the public 38 29 8 15 10 0 0 68 25 165
2014 None of the above 40 29 9 10 11 1 0 70 20 624

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 45 37 8 6 3 0 0 83 10 59
2018 Health care practitioners 60 32 2 4 1 0 0 93 5 88
2018 Federal regulators 50 33 6 7 4 0 0 84 10 583
2018 Compliance, inspection and enforcement 53 33 7 5 2 1 0 86 6 436
2018 Communications or public affairs 57 28 8 6 1 0 0 86 7 196
2018 Access to information and privacy 58 19 10 7 5 0 0 77 13 52
2018 Security 45 29 14 3 8 0 0 74 11 35
2018 Science and technology 49 36 8 5 3 0 0 84 8 513
2018 Legal services 40 29 11 10 10 0 0 69 20 19
2018 Administration and operations 52 31 7 6 3 0 0 84 10 489
2018 Human resources 51 35 3 8 3 0 0 86 11 194
2018 Financial management 47 34 6 10 3 0 0 81 12 144
2018 Procurement 64 15 5 5 10 0 0 79 15 19
2018 Real property 44 13 17 13 13 0 0 57 26 23
2018 Information management 48 30 12 7 4 0 0 77 11 124
2018 Information technology 53 34 8 2 3 0 0 87 5 146
2018 Evaluation 54 31 7 6 2 0 0 85 8 353
2018 Data sciences 60 28 6 5 1 0 0 87 7 77
2018 Policy 63 28 4 3 1 0 0 92 4 377
2018 Project management 52 34 4 8 3 0 0 86 11 149
2018 Other services to the public 37 37 13 9 3 0 0 75 12 51
2018 None of the above 51 26 9 9 5 0 0 78 14 151
2017 Client contact centre 32 40 9 12 8 0 0 71 19 139
2017 Health care practitioners 37 39 9 8 6 0 0 77 14 381
2017 Federal regulators 46 39 6 6 2 0 0 85 9 564
2017 Compliance, inspection and enforcement 45 35 9 7 3 1 0 81 10 389
2017 Communications or public affairs 46 39 6 7 3 0 0 85 10 224
2017 Access to information and privacy 47 42 3 6 2 0 0 89 8 60
2017 Security 35 24 30 9 2 0 0 59 11 38
2017 Science and technology 48 38 6 6 2 0 0 86 9 609
2017 Legal services 52 24 15 9 0 0 0 75 9 20
2017 Administration and operations 43 35 8 9 5 0 0 78 14 895
2017 Human resources 51 32 5 10 2 0 0 83 12 246
2017 Financial management 43 37 7 7 6 0 0 80 13 212
2017 Procurement 41 32 16 3 8 0 0 73 11 36
2017 Real property 48 30 11 6 5 0 0 78 11 51
2017 Materiel management 59 25 10 6 0 0 0 85 6 14
2017 Information management 40 29 13 14 4 0 0 69 18 161
2017 Information technology 50 39 5 3 3 0 0 89 6 217
2017 Evaluation 48 35 7 7 2 0 0 84 9 335
2017 Data sciences 56 33 7 3 1 0 0 89 4 97
2017 Policy 51 32 5 7 4 0 0 84 11 512
2017 Project management 42 38 7 9 4 0 0 80 13 230
2017 Other services to the public 39 38 8 13 2 1 0 78 14 88
2017 None of the above 42 33 9 10 5 1 0 76 15 356
2014 Client contact centre 29 41 15 8 6 0 1 71 14 178
2014 Health care practitioners 34 39 9 13 6 0 0 72 19 513
2014 Federal regulators 49 35 6 7 2 0 0 85 9 723
2014 Compliance, inspection and enforcement 46 40 6 6 2 0 0 86 8 430
2014 Communications or public affairs 50 32 7 6 4 0 0 83 10 262
2014 Access to information and privacy 28 42 11 19 0 0 0 70 19 36
2014 Security 35 37 22 3 3 0 0 72 7 51
2014 Science and technology 45 39 10 6 1 0 0 83 7 725
2014 Legal services 46 41 6 7 0 0 0 87 7 29
2014 Administration and operations 38 41 9 8 4 0 0 79 12 1151
2014 Human resources 49 39 5 6 1 0 0 88 7 297
2014 Financial management 41 41 6 7 4 0 0 82 12 297
2014 Procurement 34 31 22 5 8 0 0 65 12 39
2014 Real property 38 43 9 7 3 0 0 81 10 83
2014 Materiel management 37 42 0 15 6 0 0 79 21 13
2014 Information management 44 33 8 9 5 0 0 78 15 215
2014 Information technology 46 39 6 6 2 0 0 85 8 285
2014 Evaluation 45 35 8 7 3 1 0 82 10 415
2014 Other services to the public 33 41 11 7 8 0 0 74 16 165
2014 None of the above 41 35 10 9 4 0 0 77 13 624

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 44 42 8 3 3 0 0 86 6 60
2018 Health care practitioners 47 40 6 2 4 1 0 88 6 89
2018 Federal regulators 41 40 10 4 4 1 0 81 8 583
2018 Compliance, inspection and enforcement 43 39 8 5 2 1 1 84 7 436
2018 Communications or public affairs 45 43 7 4 0 0 1 89 4 197
2018 Access to information and privacy 51 26 13 8 2 0 0 77 10 48
2018 Security 44 37 13 3 3 0 0 82 6 35
2018 Science and technology 44 39 10 5 2 1 0 84 7 513
2018 Legal services 44 30 10 6 10 0 0 74 16 19
2018 Administration and operations 43 36 10 6 3 1 0 80 9 490
2018 Human resources 41 40 8 6 2 4 0 84 8 194
2018 Financial management 44 30 16 5 6 0 0 73 10 144
2018 Procurement 60 30 5 0 5 0 0 90 5 19
2018 Real property 26 44 25 0 4 0 0 71 4 24
2018 Information management 44 33 16 5 2 0 0 77 7 124
2018 Information technology 46 34 12 3 3 2 0 81 6 146
2018 Evaluation 46 33 15 3 2 1 0 80 5 352
2018 Data sciences 54 36 5 4 1 0 0 90 5 78
2018 Policy 58 31 5 5 1 0 0 89 6 378
2018 Project management 44 42 7 4 3 1 0 86 7 151
2018 Other services to the public 29 44 18 2 8 0 0 73 10 51
2018 None of the above 38 38 12 8 4 1 0 76 12 150

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 45 32 12 5 3 3 0 80 8 59
2018 Health care practitioners 47 32 14 1 2 4 0 83 3 87
2018 Federal regulators 43 34 12 4 3 5 0 81 7 580
2018 Compliance, inspection and enforcement 39 41 11 2 3 4 0 83 5 435
2018 Communications or public affairs 44 37 9 4 1 6 0 86 5 196
2018 Access to information and privacy 49 38 7 2 4 0 0 87 5 52
2018 Security 36 33 22 3 6 0 0 69 8 35
2018 Science and technology 42 36 12 4 2 4 1 81 6 512
2018 Legal services 40 39 21 0 0 0 0 79 0 19
2018 Administration and operations 53 30 10 3 3 2 0 84 6 492
2018 Human resources 44 44 7 1 1 3 0 91 2 194
2018 Financial management 46 27 19 5 2 1 0 74 7 143
2018 Procurement 56 9 35 0 0 0 0 65 0 19
2018 Real property 36 32 20 9 2 0 0 69 11 23
2018 Information management 40 36 13 3 2 5 0 80 6 123
2018 Information technology 46 35 13 3 1 2 0 82 5 146
2018 Evaluation 45 33 12 4 1 5 0 83 5 354
2018 Data sciences 46 38 7 2 1 5 0 88 4 79
2018 Policy 48 36 8 3 1 3 0 86 5 379
2018 Project management 42 40 11 4 0 2 1 84 4 151
2018 Other services to the public 33 43 15 7 0 0 2 77 8 52
2018 None of the above 45 29 15 3 5 2 1 77 8 150
2017 Client contact centre 34 37 16 5 5 1 1 73 11 138
2017 Health care practitioners 38 32 16 3 3 6 1 75 7 378
2017 Federal regulators 42 34 13 4 2 4 1 80 6 564
2017 Compliance, inspection and enforcement 40 37 12 4 3 3 0 80 8 393
2017 Communications or public affairs 43 36 11 3 2 4 0 83 5 223
2017 Access to information and privacy 48 35 5 4 0 5 4 90 4 59
2017 Security 30 23 23 2 0 22 0 68 3 38
2017 Science and technology 39 40 12 2 3 4 1 83 5 608
2017 Legal services 32 33 25 0 0 10 0 73 0 21
2017 Administration and operations 43 32 15 3 3 3 1 78 7 896
2017 Human resources 41 41 12 1 1 3 0 85 2 245
2017 Financial management 46 30 12 3 4 5 0 80 8 210
2017 Procurement 35 29 26 3 5 3 0 65 8 36
2017 Real property 53 19 16 4 6 2 0 74 10 51
2017 Materiel management 34 47 19 0 0 0 0 81 0 14
2017 Information management 49 29 15 0 4 3 0 81 4 162
2017 Information technology 39 41 11 4 1 3 0 83 5 217
2017 Evaluation 39 40 12 2 2 5 0 83 4 333
2017 Data sciences 40 44 9 3 1 2 0 86 5 97
2017 Policy 37 37 13 4 4 5 0 78 8 513
2017 Project management 46 34 12 3 4 1 0 80 8 230
2017 Other services to the public 47 26 19 2 3 3 0 76 5 89
2017 None of the above 45 31 13 4 3 5 0 80 7 356
2014 Client contact centre 34 36 17 3 4 4 1 75 7 178
2014 Health care practitioners 40 35 14 4 2 4 0 79 6 513
2014 Federal regulators 50 30 11 3 2 4 0 84 5 723
2014 Compliance, inspection and enforcement 42 39 11 3 2 3 0 84 5 430
2014 Communications or public affairs 45 31 10 4 3 7 0 82 8 262
2014 Access to information and privacy 42 36 11 6 0 6 0 82 6 36
2014 Security 42 33 14 9 2 0 0 75 11 51
2014 Science and technology 47 37 10 2 1 2 1 86 4 726
2014 Legal services 46 30 13 0 0 10 0 85 0 29
2014 Administration and operations 44 37 11 3 2 3 0 84 5 1150
2014 Human resources 49 39 7 1 1 2 0 91 2 296
2014 Financial management 47 32 10 3 3 4 1 83 7 297
2014 Procurement 20 37 24 7 8 5 0 59 16 39
2014 Real property 50 31 15 1 1 1 1 82 2 84
2014 Materiel management 37 36 27 0 0 0 0 73 0 13
2014 Information management 47 32 13 2 2 3 1 82 4 216
2014 Information technology 47 30 12 3 2 5 0 82 5 285
2014 Evaluation 43 34 12 2 3 6 0 82 5 416
2014 Other services to the public 42 33 14 6 1 4 0 78 7 165
2014 None of the above 38 38 12 4 1 7 1 82 6 623

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 40 40 12 2 3 3 0 83 5 58
2018 Health care practitioners 46 36 14 3 2 0 0 81 5 88
2018 Federal regulators 42 36 11 6 3 1 0 79 10 580
2018 Compliance, inspection and enforcement 42 39 10 4 3 2 0 83 6 434
2018 Communications or public affairs 41 42 8 5 1 1 0 85 7 198
2018 Access to information and privacy 43 42 5 2 6 2 0 87 8 51
2018 Security 40 38 11 9 3 0 0 78 12 35
2018 Science and technology 45 36 10 6 2 1 0 82 8 513
2018 Legal services 39 35 21 5 0 0 0 74 5 19
2018 Administration and operations 52 34 6 5 2 1 0 87 7 491
2018 Human resources 41 44 9 5 1 0 0 85 6 194
2018 Financial management 46 33 14 4 3 1 0 80 7 144
2018 Procurement 61 15 20 5 0 0 0 75 5 19
2018 Real property 43 26 21 6 4 0 0 69 11 24
2018 Information management 44 38 14 1 3 1 0 82 3 124
2018 Information technology 45 37 11 4 1 1 1 84 5 146
2018 Evaluation 43 39 11 3 2 2 0 84 5 355
2018 Data sciences 49 42 4 4 1 0 0 91 5 79
2018 Policy 43 38 9 6 1 2 0 83 8 379
2018 Project management 45 37 8 6 1 3 0 85 7 151
2018 Other services to the public 39 41 12 4 2 0 2 81 6 52
2018 None of the above 41 36 10 6 5 2 0 79 11 151
2017 Client contact centre 37 37 13 9 4 1 0 74 13 138
2017 Health care practitioners 37 36 11 7 5 4 0 76 13 383
2017 Federal regulators 39 41 10 7 2 1 0 81 9 564
2017 Compliance, inspection and enforcement 36 46 8 4 5 2 0 83 9 392
2017 Communications or public affairs 38 40 9 9 2 1 0 79 11 224
2017 Access to information and privacy 54 37 3 0 0 7 0 97 0 60
2017 Security 26 36 31 5 0 3 0 64 5 38
2017 Science and technology 36 44 11 5 2 2 0 82 7 609
2017 Legal services 36 43 16 0 0 6 0 83 0 21
2017 Administration and operations 43 38 11 4 2 2 0 82 7 895
2017 Human resources 41 44 8 3 2 2 0 86 6 246
2017 Financial management 44 34 10 4 3 4 0 82 8 211
2017 Procurement 50 28 11 0 5 6 0 82 6 35
2017 Real property 45 33 14 4 4 0 0 78 8 51
2017 Materiel management 58 32 10 0 0 0 0 90 0 14
2017 Information management 41 37 16 2 4 1 1 79 5 161
2017 Information technology 40 44 9 4 2 0 0 84 7 217
2017 Evaluation 38 44 9 5 1 2 0 84 6 334
2017 Data sciences 43 44 9 2 1 1 0 88 3 97
2017 Policy 32 43 11 9 3 2 0 77 12 511
2017 Project management 44 37 9 6 3 0 0 81 9 230
2017 Other services to the public 48 39 7 4 2 0 0 86 7 89
2017 None of the above 47 29 13 6 3 3 0 78 9 357
2014 Client contact centre 32 45 14 3 3 2 2 80 5 178
2014 Health care practitioners 35 36 12 9 4 3 0 74 14 515
2014 Federal regulators 43 37 10 6 3 2 0 81 9 723
2014 Compliance, inspection and enforcement 39 43 11 3 2 2 0 83 5 429
2014 Communications or public affairs 47 33 9 6 4 1 0 81 10 261
2014 Access to information and privacy 39 30 19 8 0 3 0 71 9 36
2014 Security 34 42 17 3 2 2 0 77 6 51
2014 Science and technology 44 38 11 4 1 2 0 83 6 727
2014 Legal services 56 24 17 0 0 4 0 83 0 29
2014 Administration and operations 42 38 11 4 3 1 0 82 7 1151
2014 Human resources 43 44 9 2 1 2 0 88 3 297
2014 Financial management 48 33 10 3 4 2 0 83 7 297
2014 Procurement 20 46 22 2 5 5 0 69 8 39
2014 Real property 42 39 14 1 1 1 1 83 2 84
2014 Materiel management 27 52 21 0 0 0 0 79 0 13
2014 Information management 44 37 12 5 1 0 0 82 7 216
2014 Information technology 44 33 12 5 3 3 0 79 8 285
2014 Evaluation 39 40 11 3 4 4 0 82 7 416
2014 Other services to the public 40 28 16 7 5 2 1 71 12 165
2014 None of the above 34 38 15 6 3 3 0 75 9 624

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 55 31 8 2 4 0 0 86 6 59
2018 Health care practitioners 60 27 9 2 2 0 0 87 4 89
2018 Federal regulators 47 36 8 6 4 0 0 82 10 576
2018 Compliance, inspection and enforcement 48 37 8 3 3 1 0 87 6 433
2018 Communications or public affairs 47 43 3 4 1 2 0 92 6 194
2018 Access to information and privacy 51 36 9 0 4 0 0 87 4 52
2018 Security 44 34 19 0 3 0 0 78 3 35
2018 Science and technology 51 32 11 3 2 0 0 84 6 510
2018 Legal services 40 50 10 0 0 0 0 90 0 19
2018 Administration and operations 56 31 6 3 3 0 0 88 6 488
2018 Human resources 45 42 7 3 2 0 0 87 5 194
2018 Financial management 51 29 12 5 3 0 0 80 8 142
2018 Procurement 65 20 10 5 0 0 0 85 5 19
2018 Real property 43 20 31 6 0 0 0 63 6 24
2018 Information management 49 33 11 4 3 0 0 82 6 122
2018 Information technology 44 39 10 4 2 1 1 84 6 145
2018 Evaluation 48 37 7 4 2 1 0 86 7 354
2018 Data sciences 64 27 5 3 1 0 0 91 4 78
2018 Policy 55 34 6 2 2 0 0 90 4 377
2018 Project management 47 41 9 2 2 0 0 88 4 151
2018 Other services to the public 47 31 15 5 2 0 0 78 7 52
2018 None of the above 46 28 11 8 6 1 0 75 14 150
2017 Client contact centre 41 39 9 7 4 0 0 80 11 139
2017 Health care practitioners 42 32 10 8 7 0 0 75 15 383
2017 Federal regulators 45 38 10 5 2 0 0 83 7 564
2017 Compliance, inspection and enforcement 44 41 8 4 4 0 0 85 8 392
2017 Communications or public affairs 44 39 11 4 2 1 0 83 6 223
2017 Access to information and privacy 64 32 3 0 0 0 0 97 0 60
2017 Security 33 50 7 2 7 0 0 84 9 38
2017 Science and technology 42 41 8 5 4 1 0 83 9 607
2017 Legal services 37 63 0 0 0 0 0 100 0 21
2017 Administration and operations 47 35 9 5 4 0 0 82 9 895
2017 Human resources 49 35 10 5 2 0 0 84 6 245
2017 Financial management 48 36 8 3 4 2 0 85 7 211
2017 Procurement 44 31 11 9 5 0 0 75 14 35
2017 Real property 48 24 11 3 11 2 0 74 15 51
2017 Materiel management 53 47 0 0 0 0 0 100 0 14
2017 Information management 49 31 10 4 5 1 0 81 9 161
2017 Information technology 48 37 10 3 2 0 0 85 5 217
2017 Evaluation 46 40 7 5 2 0 0 86 7 335
2017 Data sciences 50 37 9 4 0 0 0 87 4 97
2017 Policy 41 41 9 6 3 0 0 82 9 512
2017 Project management 47 41 5 4 3 0 0 87 7 230
2017 Other services to the public 60 26 9 2 4 0 0 85 5 88
2017 None of the above 48 31 9 6 5 1 0 79 11 357
2014 Client contact centre 36 43 10 6 4 0 1 80 10 178
2014 Health care practitioners 38 39 11 6 6 0 0 78 12 515
2014 Federal regulators 47 35 9 5 2 1 0 83 7 723
2014 Compliance, inspection and enforcement 46 40 6 4 3 0 0 87 7 430
2014 Communications or public affairs 56 29 6 6 3 0 0 85 8 262
2014 Access to information and privacy 34 44 17 6 0 0 0 78 6 36
2014 Security 42 38 10 5 4 0 0 81 9 51
2014 Science and technology 45 37 10 5 2 0 0 83 7 727
2014 Legal services 53 44 3 0 0 0 0 97 0 29
2014 Administration and operations 45 39 10 4 3 0 0 84 6 1149
2014 Human resources 51 36 8 3 2 0 0 88 5 297
2014 Financial management 48 39 6 4 3 0 0 87 7 297
2014 Procurement 32 44 14 0 10 0 0 76 10 39
2014 Real property 48 33 10 6 1 0 3 83 7 84
2014 Materiel management 27 41 26 6 0 0 0 68 6 13
2014 Information management 46 35 8 8 3 0 0 82 10 216
2014 Information technology 48 32 9 8 2 0 0 81 10 285
2014 Evaluation 45 36 10 5 4 1 0 82 9 415
2014 Other services to the public 43 31 10 9 8 0 0 74 16 165
2014 None of the above 41 40 9 6 4 1 0 82 10 623

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 24 32 20 9 8 5 2 61 18 60
2018 Health care practitioners 28 34 10 6 8 5 8 72 17 89
2018 Federal regulators 21 32 17 8 8 9 4 61 19 583
2018 Compliance, inspection and enforcement 24 30 17 9 5 9 6 63 16 435
2018 Communications or public affairs 23 30 15 10 5 10 7 64 18 197
2018 Access to information and privacy 41 26 11 7 7 4 4 73 16 52
2018 Security 29 22 17 18 11 3 0 53 30 35
2018 Science and technology 23 28 18 11 7 8 5 59 20 513
2018 Legal services 25 25 11 20 10 5 5 55 33 19
2018 Administration and operations 30 34 15 8 6 4 2 68 16 491
2018 Human resources 22 37 16 11 3 6 5 66 16 194
2018 Financial management 26 30 23 6 7 2 6 61 15 145
2018 Procurement 20 34 15 15 0 10 5 64 18 19
2018 Real property 11 29 16 16 21 6 0 43 40 24
2018 Information management 24 34 22 8 6 3 3 63 14 124
2018 Information technology 25 36 21 5 4 6 4 67 10 146
2018 Evaluation 20 27 18 10 5 13 8 59 18 352
2018 Data sciences 33 24 18 7 6 11 0 64 16 78
2018 Policy 31 30 14 6 4 6 8 70 13 379
2018 Project management 19 26 19 12 9 11 5 54 24 150
2018 Other services to the public 27 20 19 9 12 9 3 54 24 51
2018 None of the above 23 28 13 9 10 7 11 62 23 149
2017 Client contact centre 26 31 16 12 12 2 1 59 25 138
2017 Health care practitioners 21 32 15 13 13 4 1 57 28 383
2017 Federal regulators 25 32 14 11 7 5 5 64 21 564
2017 Compliance, inspection and enforcement 22 30 17 11 6 9 6 60 20 392
2017 Communications or public affairs 27 28 19 11 5 5 4 62 18 223
2017 Access to information and privacy 37 35 9 3 7 3 6 80 11 60
2017 Security 13 22 20 9 31 5 0 38 41 38
2017 Science and technology 24 33 13 11 8 7 4 65 21 606
2017 Legal services 33 28 9 5 10 0 15 73 17 21
2017 Administration and operations 27 30 15 11 10 4 3 61 23 895
2017 Human resources 28 35 10 9 6 7 5 72 17 246
2017 Financial management 32 29 11 10 7 7 3 68 19 212
2017 Procurement 31 30 13 10 5 5 5 68 17 36
2017 Real property 42 29 5 9 9 1 4 76 19 51
2017 Materiel management 28 51 16 6 0 0 0 79 6 14
2017 Information management 26 28 21 10 10 2 3 57 21 161
2017 Information technology 31 32 17 7 6 3 4 68 14 216
2017 Evaluation 26 27 19 9 7 7 5 60 18 335
2017 Data sciences 32 32 13 4 3 7 8 76 8 97
2017 Policy 25 31 15 9 8 5 7 64 19 513
2017 Project management 28 34 12 12 7 5 2 66 20 230
2017 Other services to the public 25 35 12 14 9 3 3 64 24 89
2017 None of the above 29 24 13 15 10 5 3 58 28 356
2014 Client contact centre 16 35 14 17 13 2 4 54 31 178
2014 Health care practitioners 21 30 13 15 16 3 1 53 33 513
2014 Federal regulators 33 32 13 8 6 5 4 71 16 723
2014 Compliance, inspection and enforcement 26 31 16 10 6 5 6 65 18 430
2014 Communications or public affairs 35 30 11 9 8 5 3 70 18 262
2014 Access to information and privacy 39 26 16 8 11 0 0 64 19 36
2014 Security 37 32 14 12 3 1 0 70 16 51
2014 Science and technology 30 31 15 11 6 4 4 66 18 727
2014 Legal services 32 30 18 7 3 10 0 69 11 29
2014 Administration and operations 28 31 15 12 9 3 2 62 22 1149
2014 Human resources 31 34 10 10 7 4 3 71 18 297
2014 Financial management 31 28 16 10 9 2 3 63 21 297
2014 Procurement 22 29 20 19 8 0 2 53 27 39
2014 Real property 38 37 13 8 2 1 1 77 10 84
2014 Materiel management 31 43 21 0 5 0 0 74 5 13
2014 Information management 28 31 12 11 11 3 4 64 23 216
2014 Information technology 32 32 12 7 8 5 5 70 16 285
2014 Evaluation 28 28 17 7 9 6 5 63 18 415
2014 Other services to the public 25 34 9 12 14 2 4 63 27 165
2014 None of the above 27 32 14 9 10 4 4 64 21 623

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 41 39 10 4 3 2 0 82 8 60
2018 Health care practitioners 29 35 18 5 8 1 4 67 14 89
2018 Federal regulators 31 40 12 10 5 2 1 73 15 575
2018 Compliance, inspection and enforcement 25 39 17 7 5 4 2 69 13 435
2018 Communications or public affairs 32 36 9 11 8 3 1 71 20 196
2018 Access to information and privacy 34 41 5 11 4 5 0 79 16 52
2018 Security 33 37 15 10 5 0 0 69 15 35
2018 Science and technology 25 36 18 9 4 4 3 66 15 517
2018 Legal services 34 32 0 12 11 11 0 74 26 17
2018 Administration and operations 34 38 11 6 5 3 3 76 12 493
2018 Human resources 40 36 11 8 3 1 1 78 11 193
2018 Financial management 31 41 15 10 1 1 0 73 11 145
2018 Procurement 40 35 15 5 0 0 5 79 6 19
2018 Real property 41 33 16 8 2 0 0 74 10 24
2018 Information management 31 44 9 8 5 2 1 78 13 123
2018 Information technology 33 40 13 8 2 3 1 77 10 144
2018 Evaluation 28 39 14 8 2 7 2 73 11 356
2018 Data sciences 31 30 21 11 4 2 0 63 15 79
2018 Policy 34 39 10 8 2 3 4 78 11 379
2018 Project management 27 39 11 12 5 6 1 70 18 153
2018 Other services to the public 27 42 7 13 5 6 0 74 19 52
2018 None of the above 28 33 12 13 8 5 1 65 22 149
2017 Client contact centre 35 36 14 7 6 3 1 73 13 138
2017 Health care practitioners 30 34 13 10 10 4 1 67 20 384
2017 Federal regulators 34 38 11 9 4 4 1 75 13 562
2017 Compliance, inspection and enforcement 29 41 13 9 4 3 1 73 14 390
2017 Communications or public affairs 32 45 8 7 3 3 1 81 11 224
2017 Access to information and privacy 47 33 7 5 5 3 0 83 10 60
2017 Security 33 36 26 2 2 0 0 69 4 38
2017 Science and technology 27 38 12 10 6 4 2 70 17 608
2017 Legal services 38 28 9 11 9 0 5 70 21 21
2017 Administration and operations 36 37 10 7 4 4 1 78 12 898
2017 Human resources 47 33 10 5 3 2 0 82 8 244
2017 Financial management 39 38 10 4 5 3 1 81 9 211
2017 Procurement 33 40 14 10 3 0 0 73 13 36
2017 Real property 44 27 14 4 4 3 3 77 8 51
2017 Materiel management 33 27 19 5 0 16 0 71 6 14
2017 Information management 39 35 9 7 6 2 1 76 14 162
2017 Information technology 35 35 17 8 3 2 0 72 11 216
2017 Evaluation 29 39 13 8 5 5 1 72 14 334
2017 Data sciences 29 39 13 14 0 3 1 71 15 97
2017 Policy 35 36 12 9 4 3 1 74 13 510
2017 Project management 38 38 10 8 5 3 0 77 13 230
2017 Other services to the public 42 37 8 5 5 2 1 81 11 89
2017 None of the above 42 32 9 6 7 3 2 77 14 357
2014 Client contact centre 27 40 13 10 5 4 1 71 15 178
2014 Health care practitioners 30 38 11 10 7 3 1 70 18 513
2014 Federal regulators 34 37 11 10 4 4 1 74 14 724
2014 Compliance, inspection and enforcement 32 42 11 6 6 3 0 76 12 430
2014 Communications or public affairs 37 36 10 10 4 2 1 75 14 262
2014 Access to information and privacy 26 41 8 8 6 11 0 75 15 36
2014 Security 37 35 15 3 5 3 2 76 9 51
2014 Science and technology 30 38 13 9 4 5 2 73 13 727
2014 Legal services 39 28 10 13 7 4 0 69 20 29
2014 Administration and operations 35 37 11 9 4 4 1 76 13 1151
2014 Human resources 49 33 7 6 2 2 0 84 9 297
2014 Financial management 32 42 15 6 2 3 1 77 8 296
2014 Procurement 30 46 7 2 12 2 0 78 15 39
2014 Real property 44 36 14 3 2 0 0 80 5 84
2014 Materiel management 21 57 15 0 0 6 0 84 0 13
2014 Information management 35 40 10 4 5 3 3 80 9 216
2014 Information technology 33 40 13 3 3 6 1 78 7 285
2014 Evaluation 28 36 13 10 5 6 2 69 16 415
2014 Other services to the public 32 35 13 13 5 2 0 69 18 165
2014 None of the above 31 38 12 8 5 4 0 73 14 624

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 37 29 18 6 8 2 1 67 14 60
2018 Health care practitioners 26 44 23 4 3 0 0 70 7 89
2018 Federal regulators 29 40 19 7 3 1 0 70 11 576
2018 Compliance, inspection and enforcement 24 43 21 5 4 2 1 69 9 434
2018 Communications or public affairs 28 38 22 6 5 2 0 67 11 195
2018 Access to information and privacy 42 38 9 9 2 0 0 80 11 52
2018 Security 32 31 15 20 3 0 0 63 22 35
2018 Science and technology 30 38 20 7 3 2 0 70 10 514
2018 Legal services 37 36 17 5 5 0 0 73 10 18
2018 Administration and operations 38 38 13 5 4 1 1 77 9 491
2018 Human resources 37 37 16 5 3 2 0 75 9 192
2018 Financial management 35 38 18 4 3 1 0 75 7 145
2018 Procurement 40 35 20 5 0 0 0 75 5 19
2018 Real property 23 45 25 4 2 0 0 69 7 23
2018 Information management 31 41 18 4 4 2 0 73 8 123
2018 Information technology 37 38 16 3 4 3 0 77 7 145
2018 Evaluation 33 40 17 5 3 1 0 74 8 353
2018 Data sciences 27 49 9 10 4 0 1 77 14 78
2018 Policy 35 37 16 6 2 3 0 75 8 379
2018 Project management 25 37 22 6 6 3 0 64 13 151
2018 Other services to the public 30 42 14 12 2 0 0 72 14 52
2018 None of the above 26 36 22 4 8 0 3 64 13 149

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 31 24 19 6 11 8 2 61 19 59
2018 Health care practitioners 21 20 13 11 11 17 8 54 30 89
2018 Federal regulators 17 21 20 14 14 11 3 44 33 578
2018 Compliance, inspection and enforcement 14 29 21 12 12 10 3 49 28 433
2018 Communications or public affairs 11 24 22 15 12 13 3 42 32 196
2018 Access to information and privacy 28 20 14 13 11 13 2 56 28 52
2018 Security 21 18 25 22 14 0 0 39 36 35
2018 Science and technology 15 21 19 14 15 11 5 43 34 514
2018 Legal services 15 17 27 5 26 10 0 36 35 18
2018 Administration and operations 24 22 19 12 11 9 3 53 26 492
2018 Human resources 18 24 22 15 10 9 3 47 28 190
2018 Financial management 20 24 22 13 12 7 2 49 27 145
2018 Procurement 30 21 29 5 0 5 10 60 6 19
2018 Real property 8 33 12 28 19 0 0 41 47 24
2018 Information management 18 27 23 9 13 9 2 50 24 123
2018 Information technology 16 18 23 16 11 10 5 40 32 146
2018 Evaluation 14 22 22 16 9 14 4 43 31 355
2018 Data sciences 22 21 17 15 12 12 1 49 31 79
2018 Policy 14 20 17 14 13 16 5 44 35 379
2018 Project management 13 23 15 15 19 14 1 42 40 153
2018 Other services to the public 12 26 10 34 6 10 2 42 46 52
2018 None of the above 16 20 17 11 20 15 1 42 37 148
2017 Client contact centre 23 19 19 13 14 7 4 48 31 138
2017 Health care practitioners 17 26 15 14 19 7 2 47 36 384
2017 Federal regulators 14 20 17 17 13 15 4 42 37 563
2017 Compliance, inspection and enforcement 12 25 18 15 18 10 2 42 37 392
2017 Communications or public affairs 13 23 16 19 15 11 3 42 39 224
2017 Access to information and privacy 28 23 12 14 11 10 2 57 29 60
2017 Security 17 35 20 19 7 3 0 53 27 38
2017 Science and technology 14 22 16 16 16 13 3 43 38 608
2017 Legal services 9 19 15 14 15 14 14 39 40 21
2017 Administration and operations 18 20 16 16 17 10 3 43 38 897
2017 Human resources 17 22 19 14 13 10 5 46 32 246
2017 Financial management 21 26 17 10 12 11 2 54 26 211
2017 Procurement 18 29 14 14 14 10 0 53 31 36
2017 Real property 32 23 11 11 22 2 0 56 33 50
2017 Materiel management 18 16 41 10 15 0 0 34 25 14
2017 Information management 19 26 16 10 19 7 3 50 32 160
2017 Information technology 19 19 25 13 15 7 3 41 31 216
2017 Evaluation 12 21 19 18 13 15 2 40 38 333
2017 Data sciences 22 21 19 13 11 10 4 50 27 97
2017 Policy 14 16 19 16 19 13 3 36 42 511
2017 Project management 16 23 16 15 17 12 3 45 37 228
2017 Other services to the public 20 21 20 16 12 10 1 45 32 89
2017 None of the above 22 22 15 11 16 12 3 51 31 356
2014 Client contact centre 10 21 20 18 16 14 1 36 40 178
2014 Health care practitioners 14 21 18 14 22 9 2 40 40 513
2014 Federal regulators 13 19 20 17 18 12 2 37 40 724
2014 Compliance, inspection and enforcement 13 23 17 18 16 11 2 42 39 430
2014 Communications or public affairs 14 18 20 16 20 10 2 36 41 262
2014 Access to information and privacy 14 12 22 22 14 13 3 31 43 36
2014 Security 18 17 20 13 25 1 5 38 40 51
2014 Science and technology 12 20 19 18 17 14 2 37 40 727
2014 Legal services 33 11 32 6 14 3 0 46 21 28
2014 Administration and operations 15 20 18 18 19 9 2 39 41 1151
2014 Human resources 16 25 17 19 14 4 4 45 36 297
2014 Financial management 15 21 18 15 17 11 3 42 36 296
2014 Procurement 7 12 27 12 27 12 2 23 46 39
2014 Real property 29 19 17 10 21 3 0 50 33 84
2014 Materiel management 21 20 31 21 6 0 0 42 27 13
2014 Information management 12 19 19 13 22 12 2 36 41 216
2014 Information technology 13 19 22 16 17 11 2 37 38 285
2014 Evaluation 10 18 17 19 18 15 2 35 44 415
2014 Other services to the public 14 17 22 18 20 7 3 34 42 165
2014 None of the above 11 15 19 18 21 13 3 31 46 623

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Client contact centre 11 89 60
2018 Health care practitioners 15 85 89
2018 Federal regulators 12 88 582
2018 Compliance, inspection and enforcement 11 89 435
2018 Communications or public affairs 13 87 198
2018 Access to information and privacy 12 88 52
2018 Security 19 81 35
2018 Science and technology 11 89 514
2018 Administration and operations 14 86 495
2018 Human resources 12 88 195
2018 Financial management 13 87 147
2018 Real property 33 67 24
2018 Information management 9 91 123
2018 Information technology 11 89 147
2018 Evaluation 10 90 355
2018 Data sciences 9 91 79
2018 Policy 11 89 379
2018 Project management 16 84 151
2018 Other services to the public 12 88 52
2018 None of the above 15 85 151

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 41 14
2018 Federal regulators 33 69
2018 Compliance, inspection and enforcement 36 49
2018 Communications or public affairs 46 28
2018 Science and technology 54 61
2018 Administration and operations 51 70
2018 Human resources 38 26
2018 Financial management 42 21
2018 Information technology 35 17
2018 Evaluation 51 36
2018 Policy 36 44
2018 Project management 33 23
2018 None of the above 61 24

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 60 14
2018 Federal regulators 77 69
2018 Compliance, inspection and enforcement 57 49
2018 Communications or public affairs 68 28
2018 Science and technology 65 61
2018 Administration and operations 73 70
2018 Human resources 66 26
2018 Financial management 71 21
2018 Information technology 65 17
2018 Evaluation 57 36
2018 Policy 66 44
2018 Project management 77 23
2018 None of the above 77 24

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 0 14
2018 Federal regulators 7 69
2018 Communications or public affairs 0 28
2018 Information technology 0 17

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 0 69
2018 Compliance, inspection and enforcement 0 49
2018 Communications or public affairs 0 28
2018 Administration and operations 0 70
2018 Human resources 0 26
2018 Financial management 0 21
2018 Information management 0 12
2018 Information technology 0 17
2018 Evaluation 0 36
2018 Policy 0 44
2018 Project management 0 23

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 0 14
2018 Communications or public affairs 0 28
2018 Financial management 0 21
2018 Information technology 0 17
2018 Policy 0 44

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 0 14
2018 Compliance, inspection and enforcement 16 49
2018 Human resources 0 26
2018 Financial management 0 21
2018 Information management 0 12
2018 Evaluation 0 36
2018 None of the above 0 24

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Financial management 0 21
2018 Information management 0 12
2018 None of the above 0 24

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 35 14
2018 Federal regulators 32 69
2018 Compliance, inspection and enforcement 41 49
2018 Communications or public affairs 33 28
2018 Science and technology 27 61
2018 Administration and operations 33 69
2018 Human resources 20 27
2018 Financial management 44 21
2018 Information management 53 12
2018 Information technology 41 17
2018 Evaluation 27 36
2018 Policy 41 44
2018 Project management 36 24
2018 None of the above 46 24

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 54 14
2018 Federal regulators 51 69
2018 Compliance, inspection and enforcement 25 49
2018 Communications or public affairs 38 28
2018 Science and technology 33 61
2018 Administration and operations 44 69
2018 Human resources 59 27
2018 Financial management 43 21
2018 Information technology 46 17
2018 Evaluation 32 36
2018 Policy 48 44
2018 Project management 58 24
2018 None of the above 60 24

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 47 14
2018 Federal regulators 48 69
2018 Compliance, inspection and enforcement 39 49
2018 Communications or public affairs 47 28
2018 Science and technology 49 61
2018 Administration and operations 54 69
2018 Human resources 37 27
2018 Financial management 70 21
2018 Information management 63 12
2018 Information technology 35 17
2018 Evaluation 47 36
2018 Policy 50 44
2018 Project management 55 24
2018 None of the above 77 24

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 44 69
2018 Compliance, inspection and enforcement 33 49
2018 Communications or public affairs 58 28
2018 Science and technology 41 61
2018 Administration and operations 47 69
2018 Human resources 64 27
2018 Financial management 44 21
2018 Information management 43 12
2018 Evaluation 44 36
2018 Policy 52 44
2018 Project management 56 24
2018 None of the above 56 25

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 41 14
2018 Federal regulators 37 69
2018 Compliance, inspection and enforcement 34 49
2018 Communications or public affairs 31 28
2018 Science and technology 31 61
2018 Administration and operations 25 69
2018 Human resources 29 27
2018 Financial management 36 21
2018 Evaluation 29 36
2018 Policy 41 44
2018 Project management 44 24
2018 None of the above 39 24

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 40 69
2018 Compliance, inspection and enforcement 50 49
2018 Communications or public affairs 60 28
2018 Science and technology 43 61
2018 Administration and operations 58 69
2018 Human resources 53 27
2018 Financial management 58 21
2018 Information management 63 12
2018 Information technology 58 17
2018 Evaluation 57 36
2018 Policy 64 44
2018 Project management 70 24
2018 None of the above 65 25

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 34 14
2018 Federal regulators 39 69
2018 Compliance, inspection and enforcement 30 49
2018 Communications or public affairs 28 28
2018 Science and technology 38 61
2018 Administration and operations 29 69
2018 Human resources 47 27
2018 Financial management 34 21
2018 Information management 45 12
2018 Information technology 35 17
2018 Evaluation 22 36
2018 Policy 50 44
2018 Project management 56 24
2018 None of the above 26 24

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 0 14
2018 Compliance, inspection and enforcement 0 49
2018 Communications or public affairs 0 28
2018 Human resources 0 27
2018 Financial management 0 21
2018 Information management 0 12
2018 Information technology 0 17
2018 Evaluation 0 36
2018 Policy 0 44
2018 Project management 0 24
2018 None of the above 0 24

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 0 14
2018 Compliance, inspection and enforcement 10 49
2018 Financial management 0 21
2018 Policy 0 44
2018 Project management 0 24

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 16 69
2018 Compliance, inspection and enforcement 14 49
2018 Communications or public affairs 0 28
2018 Science and technology 17 61
2018 Administration and operations 6 69
2018 Human resources 19 27
2018 Policy 14 44

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 61 14
2018 Federal regulators 57 69
2018 Compliance, inspection and enforcement 45 49
2018 Communications or public affairs 42 28
2018 Science and technology 50 61
2018 Administration and operations 49 69
2018 Human resources 48 27
2018 Financial management 56 21
2018 Information management 45 12
2018 Evaluation 36 36
2018 Policy 46 44
2018 Project management 71 24
2018 None of the above 64 25

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 24 69
2018 Compliance, inspection and enforcement 26 49
2018 Communications or public affairs 26 28
2018 Science and technology 23 61
2018 Administration and operations 32 69
2018 Human resources 20 27
2018 Evaluation 22 36
2018 Policy 29 44
2018 None of the above 18 24

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 10 69
2018 Compliance, inspection and enforcement 12 49
2018 Science and technology 14 61
2018 Administration and operations 19 69
2018 Human resources 19 27
2018 Financial management 24 21
2018 Policy 12 44

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 53 14
2018 Federal regulators 40 69
2018 Compliance, inspection and enforcement 50 49
2018 Communications or public affairs 75 28
2018 Science and technology 53 61
2018 Administration and operations 46 70
2018 Human resources 57 27
2018 Financial management 76 21
2018 Information management 49 12
2018 Information technology 37 17
2018 Evaluation 42 36
2018 Policy 61 44
2018 Project management 57 23
2018 None of the above 48 24

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 22 69
2018 Compliance, inspection and enforcement 22 49
2018 Communications or public affairs 25 28
2018 Science and technology 24 61
2018 Administration and operations 22 70
2018 Human resources 23 27
2018 Financial management 25 21
2018 Evaluation 13 36
2018 Policy 23 44
2018 Project management 37 23
2018 None of the above 24 24

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 7 69
2018 Science and technology 0 61
2018 Evaluation 0 36
2018 Policy 12 44
2018 Project management 28 23

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Federal regulators 16 69
2018 Compliance, inspection and enforcement 14 49
2018 Communications or public affairs 24 28
2018 Science and technology 14 61
2018 Administration and operations 14 70
2018 Policy 28 44

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 9 69
2018 Compliance, inspection and enforcement 10 49
2018 Science and technology 13 61
2018 Administration and operations 9 70
2018 Information technology 0 17
2018 Policy 14 44

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Communications or public affairs 0 28
2018 Human resources 0 27
2018 Information management 0 12
2018 Information technology 0 17
2018 None of the above 0 24

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 9 69
2018 Science and technology 10 61
2018 Administration and operations 11 70
2018 Project management 0 23

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 7 69
2018 Compliance, inspection and enforcement 16 49
2018 Science and technology 10 61
2018 Administration and operations 12 70
2018 Policy 18 44

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 45 69
2018 Compliance, inspection and enforcement 36 49
2018 Science and technology 30 61
2018 Administration and operations 36 70
2018 Human resources 28 27
2018 Information technology 47 17
2018 Evaluation 41 36
2018 Policy 27 44
2018 Project management 24 23
2018 None of the above 32 25

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Compliance, inspection and enforcement 10 47
2018 Science and technology 19 57
2018 Financial management 0 19
2018 None of the above 0 24

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 21 65
2018 Compliance, inspection and enforcement 38 47
2018 Communications or public affairs 18 28
2018 Science and technology 22 57
2018 Administration and operations 23 68
2018 Financial management 27 19
2018 Information management 0 12
2018 Information technology 29 17
2018 Evaluation 22 35
2018 Policy 20 41
2018 Project management 22 23

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Communications or public affairs 0 28
2018 Information technology 0 17
2018 Project management 0 23

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Communications or public affairs 0 28
2018 Science and technology 10 57
2018 Administration and operations 13 68
2018 Information management 0 12
2018 Project management 0 23

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Compliance, inspection and enforcement 17 47
2018 Science and technology 12 57
2018 Administration and operations 10 68
2018 Human resources 17 27
2018 Information technology 0 17

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Administration and operations 11 68
2018 Policy 15 41
2018 None of the above 0 24

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 17 65
2018 Compliance, inspection and enforcement 11 47
2018 Communications or public affairs 33 28
2018 Administration and operations 19 68
2018 Human resources 22 27
2018 Policy 17 41
2018 Project management 24 23

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 8 65
2018 Compliance, inspection and enforcement 15 47
2018 Administration and operations 9 68
2018 Information management 0 12

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 7 65
2018 Communications or public affairs 21 28
2018 Science and technology 10 57
2018 Administration and operations 13 68
2018 Evaluation 14 35
2018 Policy 15 41
2018 None of the above 30 25

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 25 65
2018 Compliance, inspection and enforcement 37 47
2018 Communications or public affairs 37 28
2018 Science and technology 20 57
2018 Administration and operations 32 68
2018 Human resources 22 27
2018 Financial management 25 19
2018 Information technology 29 17
2018 Evaluation 31 35
2018 Policy 22 41
2018 Project management 49 23
2018 None of the above 42 24

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Science and technology 8 57
2018 Administration and operations 10 68
2018 Information technology 0 17
2018 Evaluation 0 35
2018 Project management 0 23

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 58 13
2018 Federal regulators 47 65
2018 Compliance, inspection and enforcement 58 47
2018 Communications or public affairs 53 28
2018 Science and technology 45 57
2018 Administration and operations 47 68
2018 Human resources 51 27
2018 Financial management 56 19
2018 Evaluation 39 35
2018 Policy 46 41
2018 Project management 73 23
2018 None of the above 64 25

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 0 13
2018 Communications or public affairs 0 28
2018 Science and technology 0 57
2018 Administration and operations 0 68
2018 Information management 0 12
2018 Information technology 0 17
2018 Policy 0 41
2018 Project management 0 23

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 56 13
2018 Federal regulators 59 65
2018 Compliance, inspection and enforcement 48 47
2018 Communications or public affairs 50 28
2018 Science and technology 55 57
2018 Administration and operations 57 68
2018 Human resources 40 27
2018 Financial management 73 19
2018 Information management 59 12
2018 Information technology 70 17
2018 Evaluation 52 35
2018 Policy 54 41
2018 Project management 69 23
2018 None of the above 63 25

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 0 13
2018 Administration and operations 0 68
2018 Information technology 0 17
2018 Evaluation 0 35
2018 Policy 0 41

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 0 13
2018 Federal regulators 10 65
2018 Compliance, inspection and enforcement 15 47
2018 Science and technology 13 57
2018 Administration and operations 10 68
2018 Information technology 32 17
2018 Evaluation 19 35

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 25 17 21 2 3 21 11 62 7 58
2018 Health care practitioners 22 9 19 5 8 26 10 50 21 88
2018 Federal regulators 14 14 20 6 6 34 7 47 20 582
2018 Compliance, inspection and enforcement 11 15 18 6 4 36 11 48 18 430
2018 Communications or public affairs 10 20 14 8 5 33 10 52 23 198
2018 Access to information and privacy 24 16 19 5 4 25 7 59 13 52
2018 Security 10 17 31 15 9 14 4 33 30 35
2018 Science and technology 13 14 18 7 5 30 14 48 21 514
2018 Legal services 15 9 29 5 0 42 0 41 8 19
2018 Administration and operations 21 16 18 8 4 25 8 55 18 492
2018 Human resources 18 22 17 8 4 25 6 58 17 194
2018 Financial management 16 14 27 5 5 26 6 45 15 147
2018 Procurement 10 21 20 0 0 35 14 61 0 19
2018 Real property 9 16 49 4 11 12 0 28 17 23
2018 Information management 27 19 23 3 6 15 7 59 12 122
2018 Information technology 18 11 21 6 2 34 8 49 14 147
2018 Evaluation 11 14 20 4 4 38 10 47 15 356
2018 Data sciences 15 11 14 5 1 38 16 56 13 79
2018 Policy 11 16 17 5 6 35 10 49 20 380
2018 Project management 11 16 17 5 10 31 10 45 25 152
2018 Other services to the public 12 24 19 6 2 21 17 57 12 52
2018 None of the above 13 16 16 7 12 29 7 44 30 151
2017 Client contact centre 19 22 22 6 13 15 4 51 23 139
2017 Health care practitioners 13 17 18 11 13 23 6 43 33 383
2017 Federal regulators 16 16 18 7 6 30 7 51 20 564
2017 Compliance, inspection and enforcement 12 16 16 4 7 38 8 52 19 393
2017 Communications or public affairs 12 18 20 8 6 28 8 47 22 224
2017 Access to information and privacy 18 18 26 2 2 24 10 55 5 60
2017 Security 16 16 16 9 24 14 5 39 41 37
2017 Science and technology 13 16 14 6 6 34 11 52 22 609
2017 Legal services 15 5 20 5 5 28 24 40 19 21
2017 Administration and operations 15 18 21 9 9 21 7 46 25 897
2017 Human resources 19 24 16 6 6 22 7 60 18 245
2017 Financial management 16 22 17 7 7 25 7 56 19 212
2017 Procurement 11 25 21 3 8 23 10 53 16 36
2017 Real property 30 12 25 3 7 20 2 54 14 51
2017 Materiel management 21 16 30 6 0 11 16 51 8 14
2017 Information management 22 19 16 9 9 20 6 55 23 162
2017 Information technology 18 22 19 6 6 23 7 56 16 216
2017 Evaluation 11 15 17 4 7 38 9 48 20 335
2017 Data sciences 18 11 15 4 3 40 10 56 14 97
2017 Policy 11 11 17 9 9 33 9 38 32 513
2017 Project management 13 14 22 7 8 28 7 42 24 230
2017 Other services to the public 18 22 13 5 6 28 7 63 17 88
2017 None of the above 19 14 20 7 11 24 6 47 24 357
2014 Client contact centre 12 18 22 4 12 25 7 45 23 178
2014 Health care practitioners 12 18 22 10 13 18 6 40 31 512
2014 Federal regulators 14 14 17 8 5 33 10 49 21 724
2014 Compliance, inspection and enforcement 11 15 16 6 5 37 9 49 21 430
2014 Communications or public affairs 11 17 17 7 7 33 8 48 24 262
2014 Access to information and privacy 9 11 19 11 8 36 6 34 33 36
2014 Security 14 27 16 9 7 20 7 56 22 51
2014 Science and technology 12 14 20 5 5 35 10 46 18 727
2014 Legal services 25 3 27 0 7 38 0 45 11 29
2014 Administration and operations 14 19 18 8 8 26 7 49 24 1151
2014 Human resources 20 21 18 10 5 22 5 55 20 297
2014 Financial management 15 21 21 7 6 21 9 52 19 297
2014 Procurement 9 32 22 7 3 22 5 56 14 39
2014 Real property 25 20 22 13 3 10 7 54 19 84
2014 Materiel management 21 21 26 0 0 0 32 61 0 13
2014 Information management 14 17 17 8 9 23 12 48 26 216
2014 Information technology 15 15 20 6 6 32 6 48 19 285
2014 Evaluation 12 11 16 5 6 38 12 45 22 416
2014 Other services to the public 17 20 17 6 10 23 7 53 23 165
2014 None of the above 10 15 20 8 8 33 6 41 26 624

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 34 32 17 0 8 6 3 73 9 58
2018 Health care practitioners 32 27 21 6 5 10 0 65 12 89
2018 Federal regulators 27 32 18 6 6 10 1 66 13 583
2018 Compliance, inspection and enforcement 27 35 17 6 3 12 1 70 10 431
2018 Communications or public affairs 28 29 22 5 2 12 1 66 9 198
2018 Access to information and privacy 46 31 7 5 2 9 0 84 8 52
2018 Security 27 32 15 21 3 3 0 61 24 35
2018 Science and technology 30 31 19 5 3 10 2 70 9 515
2018 Legal services 29 24 26 0 0 21 0 68 0 19
2018 Administration and operations 35 32 14 5 4 9 1 74 10 493
2018 Human resources 35 35 11 3 3 8 4 80 8 194
2018 Financial management 32 30 18 5 6 10 0 69 11 146
2018 Procurement 45 26 10 10 0 10 0 78 11 19
2018 Real property 16 52 21 7 0 4 0 71 7 23
2018 Information management 36 31 20 5 2 5 0 71 8 122
2018 Information technology 37 28 17 4 1 10 2 75 5 147
2018 Evaluation 27 35 18 5 2 13 0 72 8 355
2018 Data sciences 34 42 12 4 1 6 0 82 5 78
2018 Policy 29 30 16 6 5 12 2 69 13 379
2018 Project management 22 33 17 7 4 17 0 66 13 152
2018 Other services to the public 20 48 7 9 3 5 7 78 14 52
2018 None of the above 25 36 18 8 6 7 0 65 15 149
2017 Client contact centre 27 35 20 5 10 3 0 64 16 139
2017 Health care practitioners 25 29 14 10 12 8 1 60 24 379
2017 Federal regulators 29 31 17 7 4 12 1 69 12 562
2017 Compliance, inspection and enforcement 23 40 15 5 5 11 2 72 11 392
2017 Communications or public affairs 28 36 17 6 4 8 2 71 11 224
2017 Access to information and privacy 38 32 13 3 2 8 3 80 5 60
2017 Security 25 28 16 7 22 0 3 54 30 37
2017 Science and technology 26 34 15 6 4 13 1 70 12 608
2017 Legal services 29 23 15 9 0 14 10 68 12 21
2017 Administration and operations 29 28 19 7 6 9 1 64 15 897
2017 Human resources 33 36 11 7 5 7 0 75 13 245
2017 Financial management 34 32 15 5 5 8 1 73 10 212
2017 Procurement 24 32 26 0 10 8 0 60 11 36
2017 Real property 43 28 18 6 2 4 0 73 8 51
2017 Materiel management 47 21 17 10 0 0 6 72 10 14
2017 Information management 37 28 15 5 7 7 1 70 13 162
2017 Information technology 37 31 17 4 6 6 0 71 11 217
2017 Evaluation 28 33 18 3 4 14 1 70 8 335
2017 Data sciences 31 31 19 6 2 9 2 70 9 97
2017 Policy 20 31 17 9 7 15 2 61 19 510
2017 Project management 29 26 20 8 6 11 2 62 16 230
2017 Other services to the public 47 14 15 2 4 12 6 74 7 89
2017 None of the above 30 23 18 7 8 13 1 61 18 356
2014 Client contact centre 16 36 21 5 9 12 2 60 16 178
2014 Health care practitioners 19 25 23 10 11 11 1 50 24 514
2014 Federal regulators 24 24 18 8 4 19 2 61 15 724
2014 Compliance, inspection and enforcement 21 33 22 4 4 15 1 64 9 430
2014 Communications or public affairs 20 29 20 7 5 16 3 60 15 262
2014 Access to information and privacy 23 17 22 14 0 19 6 53 18 36
2014 Security 24 30 23 11 5 7 0 58 17 51
2014 Science and technology 23 29 20 6 3 17 2 64 11 727
2014 Legal services 36 17 20 0 0 27 0 73 0 29
2014 Administration and operations 22 31 20 7 5 13 2 62 14 1151
2014 Human resources 30 32 17 6 3 10 2 71 10 297
2014 Financial management 24 31 17 6 5 14 2 66 13 296
2014 Procurement 15 34 19 7 5 15 5 60 16 39
2014 Real property 36 22 23 8 2 7 3 64 11 84
2014 Materiel management 37 31 16 6 0 0 10 76 7 13
2014 Information management 27 26 14 8 9 12 3 64 19 216
2014 Information technology 24 27 20 5 4 18 1 63 12 285
2014 Evaluation 22 22 18 6 4 25 3 62 14 414
2014 Other services to the public 22 29 16 10 8 13 1 60 22 165
2014 None of the above 17 26 22 8 6 19 1 55 18 623

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Health care practitioners 15 85 87
2018 Federal regulators 7 93 582
2018 Compliance, inspection and enforcement 6 94 436
2018 Communications or public affairs 5 95 197
2018 Science and technology 6 94 515
2018 Legal services 0 100 19
2018 Administration and operations 7 93 492
2018 Human resources 6 94 194
2018 Financial management 6 94 145
2018 Procurement 0 100 19
2018 Information management 7 93 121
2018 Information technology 8 92 146
2018 Evaluation 6 94 351
2018 Policy 7 93 378
2018 Project management 8 92 152
2018 None of the above 9 91 150

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 31 14
2018 Federal regulators 23 43
2018 Compliance, inspection and enforcement 29 27
2018 Communications or public affairs 48 11
2018 Science and technology 32 34
2018 Administration and operations 23 35
2018 Policy 27 29
2018 Project management 63 12
2018 None of the above 58 14

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 58 14
2018 Federal regulators 85 43
2018 Compliance, inspection and enforcement 75 27
2018 Science and technology 80 34
2018 Administration and operations 82 35
2018 Information technology 50 13
2018 Policy 76 29

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 0 14
2018 Communications or public affairs 0 11
2018 Financial management 0 10
2018 Information technology 0 13
2018 Evaluation 0 21
2018 Project management 0 12
2018 None of the above 0 13

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 0 43
2018 Compliance, inspection and enforcement 0 27
2018 Communications or public affairs 0 11
2018 Administration and operations 0 35
2018 Human resources 0 12
2018 Financial management 0 10
2018 Information technology 0 13
2018 Evaluation 0 21
2018 Policy 0 29
2018 Project management 0 12

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Compliance, inspection and enforcement 0 27
2018 Communications or public affairs 0 11
2018 Financial management 0 10
2018 Evaluation 0 21

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Compliance, inspection and enforcement 18 27
2018 Communications or public affairs 0 11
2018 Human resources 0 12
2018 Financial management 0 10
2018 Information technology 0 13
2018 Evaluation 0 21
2018 Policy 0 29
2018 None of the above 0 13

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 14 43
2018 Science and technology 15 34
2018 Administration and operations 14 35
2018 Financial management 0 10

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 36 14
2018 Federal regulators 33 44
2018 Compliance, inspection and enforcement 25 27
2018 Communications or public affairs 0 11
2018 Science and technology 36 34
2018 Administration and operations 33 35
2018 Evaluation 38 21
2018 Policy 23 29

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 20 44
2018 Compliance, inspection and enforcement 28 27
2018 Communications or public affairs 0 11
2018 Science and technology 30 34
2018 Administration and operations 18 35
2018 Evaluation 37 21
2018 Policy 22 29

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 15 44
2018 Compliance, inspection and enforcement 18 27
2018 Communications or public affairs 0 11
2018 Science and technology 19 34

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 0 14
2018 Communications or public affairs 0 11
2018 Science and technology 14 34
2018 Evaluation 0 21
2018 Project management 0 12
2018 None of the above 0 13

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 23 44
2018 Compliance, inspection and enforcement 32 27
2018 Communications or public affairs 44 11
2018 Science and technology 16 34
2018 Administration and operations 41 35
2018 Policy 29 29
2018 Project management 33 12

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 20 44
2018 Compliance, inspection and enforcement 22 27
2018 Administration and operations 22 35
2018 Information technology 39 12
2018 Policy 20 29

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 0 44
2018 Communications or public affairs 0 11
2018 Science and technology 0 34
2018 Administration and operations 0 35
2018 Financial management 0 10
2018 Evaluation 0 21
2018 Policy 0 29
2018 Project management 0 12

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 0 44
2018 Compliance, inspection and enforcement 0 27
2018 Science and technology 0 34
2018 Administration and operations 0 35
2018 Human resources 0 12
2018 Financial management 0 10
2018 Information technology 0 12
2018 Evaluation 0 21
2018 None of the above 0 13

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Compliance, inspection and enforcement 18 27
2018 Communications or public affairs 0 11
2018 Financial management 0 10
2018 Information technology 0 12

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 20 44
2018 Compliance, inspection and enforcement 29 27
2018 Administration and operations 18 35
2018 Financial management 0 10
2018 Evaluation 24 21
2018 Policy 27 29

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 0 14
2018 Federal regulators 0 44
2018 Compliance, inspection and enforcement 0 27
2018 Communications or public affairs 0 11
2018 Science and technology 0 34
2018 Administration and operations 0 35
2018 Human resources 0 12
2018 Financial management 0 10
2018 Information technology 0 12
2018 Evaluation 0 21
2018 Project management 0 12
2018 None of the above 0 13

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 24 44
2018 Science and technology 14 34
2018 Information technology 0 12
2018 Policy 17 29

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 0 14
2018 Federal regulators 0 44
2018 Compliance, inspection and enforcement 0 27
2018 Communications or public affairs 0 11
2018 Science and technology 0 34
2018 Administration and operations 0 35
2018 Human resources 0 12
2018 Financial management 0 10
2018 Information technology 0 12
2018 Evaluation 0 21
2018 Policy 0 29
2018 Project management 0 12
2018 None of the above 0 13

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 14 44
2018 Communications or public affairs 56 11
2018 Science and technology 27 34
2018 Administration and operations 35 35
2018 Evaluation 23 21
2018 Policy 17 29

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 33 44
2018 Compliance, inspection and enforcement 25 27
2018 Science and technology 16 34
2018 Administration and operations 33 35
2018 Human resources 39 12
2018 Financial management 47 10
2018 Policy 27 29
2018 Project management 37 12

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 21 44
2018 Communications or public affairs 0 11
2018 Administration and operations 18 35

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 0 14
2018 Compliance, inspection and enforcement 0 27
2018 Communications or public affairs 0 11
2018 Science and technology 0 34
2018 Administration and operations 0 35
2018 None of the above 0 13

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Science and technology 15 34
2018 Administration and operations 14 35
2018 Policy 27 29

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 0 14
2018 Communications or public affairs 0 11
2018 Information technology 0 13
2018 None of the above 0 13

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 0 14
2018 Communications or public affairs 0 11
2018 Human resources 0 12

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Information technology 0 13
2018 Evaluation 0 21
2018 None of the above 0 13

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 0 14
2018 Federal regulators 13 44
2018 Communications or public affairs 0 11
2018 Policy 21 29
2018 Project management 0 12

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 50 44
2018 Compliance, inspection and enforcement 49 27
2018 Communications or public affairs 43 11
2018 Science and technology 59 34
2018 Administration and operations 55 35
2018 Information technology 59 13
2018 Evaluation 67 21
2018 Policy 45 29
2018 None of the above 47 14

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Communications or public affairs 0 11
2018 Science and technology 0 31
2018 Information technology 0 12
2018 Evaluation 0 19
2018 Project management 0 11

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 14 43
2018 Compliance, inspection and enforcement 19 26
2018 Project management 34 11
2018 None of the above 0 12

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Communications or public affairs 0 11
2018 Administration and operations 0 33
2018 Project management 0 11
2018 None of the above 0 12

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Communications or public affairs 0 11
2018 Science and technology 0 31
2018 Administration and operations 0 33
2018 Human resources 0 12
2018 Information technology 0 12
2018 Evaluation 0 19
2018 Policy 0 25
2018 Project management 0 11

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Compliance, inspection and enforcement 0 26
2018 Communications or public affairs 0 11
2018 Science and technology 0 31
2018 Information technology 0 12
2018 Evaluation 0 19
2018 Project management 0 11

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 0 14
2018 Federal regulators 0 43
2018 Communications or public affairs 0 11
2018 Science and technology 0 31
2018 Information technology 0 12
2018 Policy 0 25
2018 Project management 0 11
2018 None of the above 0 12

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Administration and operations 25 33
2018 Evaluation 0 19
2018 None of the above 0 12

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 14 43
2018 Communications or public affairs 0 11
2018 Policy 0 25

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 0 14
2018 Federal regulators 13 43
2018 Compliance, inspection and enforcement 22 26
2018 Information technology 0 12
2018 Policy 20 25

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 21 43
2018 Compliance, inspection and enforcement 33 26
2018 Communications or public affairs 56 11
2018 Science and technology 31 31
2018 Administration and operations 31 33
2018 Evaluation 36 19
2018 Policy 19 25

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 0 14
2018 Project management 0 11

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 43 43
2018 Compliance, inspection and enforcement 48 26
2018 Science and technology 51 31
2018 Administration and operations 56 33
2018 Human resources 54 12
2018 Evaluation 46 19
2018 Policy 31 25
2018 Project management 57 11
2018 None of the above 63 13

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 0 14
2018 Compliance, inspection and enforcement 0 26
2018 Communications or public affairs 0 11
2018 Science and technology 0 31
2018 Administration and operations 0 33
2018 Information technology 0 12
2018 Evaluation 0 19
2018 Project management 0 11
2018 None of the above 0 12

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 47 14
2018 Federal regulators 63 43
2018 Compliance, inspection and enforcement 64 26
2018 Science and technology 51 31
2018 Administration and operations 55 33
2018 Human resources 61 12
2018 Evaluation 74 19
2018 Policy 68 25

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Health care practitioners 0 14
2018 Federal regulators 0 43
2018 Communications or public affairs 0 11
2018 Administration and operations 0 33
2018 Information technology 0 12
2018 Evaluation 0 19
2018 Policy 0 25

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Federal regulators 14 43
2018 Science and technology 16 31
2018 Administration and operations 13 33
2018 Evaluation 0 19
2018 Project management 0 11

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 28 14 26 0 4 21 6 58 6 58
2018 Health care practitioners 21 12 16 4 6 31 10 56 16 89
2018 Federal regulators 15 12 21 3 4 39 7 49 12 580
2018 Compliance, inspection and enforcement 13 15 19 2 2 40 9 55 9 435
2018 Communications or public affairs 11 20 17 2 3 40 7 59 9 197
2018 Access to information and privacy 21 19 21 0 5 26 7 61 8 52
2018 Security 14 16 37 6 4 17 4 39 14 34
2018 Science and technology 13 15 18 3 3 37 11 55 10 516
2018 Legal services 20 9 25 5 0 42 0 50 8 19
2018 Administration and operations 23 16 21 3 2 28 7 61 7 492
2018 Human resources 16 23 18 4 3 31 6 62 10 193
2018 Financial management 18 11 28 2 5 29 7 45 11 146
2018 Procurement 15 10 30 0 0 39 5 47 0 19
2018 Real property 9 30 36 11 0 15 0 45 13 23
2018 Information management 24 21 23 2 3 19 8 61 7 123
2018 Information technology 19 15 22 2 4 32 6 55 9 145
2018 Evaluation 12 10 21 4 2 41 9 44 13 353
2018 Data sciences 15 11 13 2 0 40 18 62 6 79
2018 Policy 13 13 17 3 3 41 10 53 13 378
2018 Project management 10 18 23 3 2 34 10 50 9 153
2018 Other services to the public 16 14 27 5 3 21 13 45 13 52
2018 None of the above 13 17 20 5 3 33 8 51 15 151
2017 Client contact centre 23 19 26 1 5 22 4 57 9 138
2017 Health care practitioners 16 11 25 2 6 34 6 45 13 381
2017 Federal regulators 16 16 18 4 2 33 10 57 11 564
2017 Compliance, inspection and enforcement 11 17 15 2 4 43 8 58 12 393
2017 Communications or public affairs 12 15 22 4 1 34 12 51 9 223
2017 Access to information and privacy 23 21 14 2 1 29 10 73 5 60
2017 Security 9 23 23 0 20 22 5 43 27 37
2017 Science and technology 15 17 16 3 3 38 10 59 10 609
2017 Legal services 9 15 29 0 0 23 24 45 0 21
2017 Administration and operations 18 18 23 3 4 27 7 55 11 895
2017 Human resources 19 20 18 3 4 28 9 61 11 245
2017 Financial management 17 19 16 1 6 32 9 62 11 212
2017 Procurement 17 16 30 0 0 34 3 52 0 36
2017 Real property 24 17 22 2 4 28 4 59 8 51
2017 Materiel management 21 16 18 0 0 16 29 67 0 14
2017 Information management 25 18 21 1 6 22 7 61 9 161
2017 Information technology 18 19 21 2 2 32 6 60 6 217
2017 Evaluation 9 14 18 4 2 42 10 49 12 333
2017 Data sciences 14 13 15 0 0 47 10 64 0 97
2017 Policy 11 10 19 5 3 44 7 44 17 513
2017 Project management 13 10 23 4 4 38 7 43 15 230
2017 Other services to the public 19 16 13 4 3 39 4 63 13 89
2017 None of the above 24 14 21 2 4 30 6 58 9 357
2014 Client contact centre 11 21 24 1 4 32 8 52 8 178
2014 Health care practitioners 14 17 25 4 3 29 8 49 12 513
2014 Federal regulators 14 14 16 2 2 40 12 58 9 723
2014 Compliance, inspection and enforcement 11 13 17 2 2 45 9 53 10 430
2014 Communications or public affairs 11 12 17 2 4 46 9 49 13 262
2014 Access to information and privacy 14 11 19 3 0 47 6 54 6 36
2014 Security 14 20 29 4 0 26 7 52 5 50
2014 Science and technology 13 12 16 3 2 42 11 54 11 726
2014 Legal services 25 7 27 0 3 37 0 51 5 29
2014 Administration and operations 15 17 23 3 3 31 8 53 9 1148
2014 Human resources 20 21 18 2 3 31 5 63 8 296
2014 Financial management 16 18 22 5 3 29 7 53 13 297
2014 Procurement 8 22 34 5 3 20 10 41 11 39
2014 Real property 22 23 22 2 1 21 9 64 4 84
2014 Materiel management 26 27 32 0 0 5 10 62 0 13
2014 Information management 16 18 19 4 5 27 12 56 13 216
2014 Information technology 17 11 23 2 3 38 6 49 9 285
2014 Evaluation 11 13 15 2 4 44 10 53 14 415
2014 Other services to the public 20 18 20 4 5 27 6 57 13 165
2014 None of the above 12 12 23 4 3 38 8 45 13 624

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 36 26 25 0 4 6 3 68 5 58
2018 Health care practitioners 34 34 17 6 2 7 1 73 8 89
2018 Federal regulators 29 31 19 4 4 12 1 69 9 580
2018 Compliance, inspection and enforcement 29 33 16 3 3 15 2 74 7 434
2018 Communications or public affairs 28 29 20 2 2 19 1 71 5 198
2018 Access to information and privacy 47 27 11 2 2 10 0 83 4 52
2018 Security 31 19 24 9 4 9 4 57 15 35
2018 Science and technology 31 33 17 2 2 13 1 75 5 517
2018 Legal services 29 24 26 0 0 21 0 68 0 19
2018 Administration and operations 37 29 16 3 2 12 1 76 6 493
2018 Human resources 34 37 10 3 3 11 2 82 7 194
2018 Financial management 36 27 15 5 5 11 1 71 11 146
2018 Procurement 44 23 28 0 0 6 0 71 0 17
2018 Real property 20 52 21 7 0 0 0 72 7 23
2018 Information management 34 32 23 4 2 6 1 70 6 123
2018 Information technology 39 30 16 2 4 9 1 76 6 145
2018 Evaluation 26 30 22 5 2 15 1 66 8 354
2018 Data sciences 34 39 13 2 0 10 1 82 3 79
2018 Policy 31 29 15 5 3 15 2 73 9 379
2018 Project management 23 31 22 3 1 19 1 68 5 153
2018 Other services to the public 21 36 22 3 3 8 7 67 7 52
2018 None of the above 25 30 25 6 4 9 3 62 11 150
2017 Client contact centre 32 33 18 3 5 9 1 72 8 138
2017 Health care practitioners 30 29 20 4 5 13 1 67 10 378
2017 Federal regulators 31 32 14 4 1 15 1 76 7 562
2017 Compliance, inspection and enforcement 26 38 14 2 3 14 1 76 7 393
2017 Communications or public affairs 28 37 15 5 1 10 4 75 7 223
2017 Access to information and privacy 38 30 12 2 0 12 7 83 2 59
2017 Security 24 32 18 0 19 5 3 60 21 38
2017 Science and technology 29 36 15 2 2 14 1 77 6 607
2017 Legal services 20 24 31 5 0 9 11 55 6 20
2017 Administration and operations 33 28 20 3 4 12 1 70 8 895
2017 Human resources 36 33 12 4 2 10 3 79 7 246
2017 Financial management 36 32 13 1 5 11 0 77 7 212
2017 Procurement 23 42 19 3 3 10 0 73 6 36
2017 Real property 44 28 15 6 2 5 0 76 8 51
2017 Materiel management 47 29 14 0 0 0 10 84 0 14
2017 Information management 39 30 16 2 6 5 3 75 8 161
2017 Information technology 34 36 20 1 2 7 1 75 4 216
2017 Evaluation 30 31 16 4 1 17 1 74 7 332
2017 Data sciences 33 33 13 4 0 15 2 79 5 96
2017 Policy 24 33 15 5 3 18 2 71 10 513
2017 Project management 29 31 16 3 5 15 2 72 10 230
2017 Other services to the public 37 23 14 5 2 19 0 74 8 89
2017 None of the above 35 24 18 2 3 15 2 71 7 357
2014 Client contact centre 17 37 21 3 3 17 2 67 7 178
2014 Health care practitioners 25 28 20 5 4 16 2 65 10 515
2014 Federal regulators 26 27 16 3 2 22 3 72 7 723
2014 Compliance, inspection and enforcement 23 33 16 3 2 20 2 72 7 429
2014 Communications or public affairs 24 31 14 4 3 21 2 72 9 262
2014 Access to information and privacy 25 31 13 0 0 30 0 81 0 36
2014 Security 23 31 23 6 2 14 2 64 9 50
2014 Science and technology 26 29 18 3 2 20 2 70 6 727
2014 Legal services 35 25 16 0 3 20 0 75 4 29
2014 Administration and operations 28 29 21 2 2 16 2 68 6 1150
2014 Human resources 33 33 18 2 1 10 2 76 3 297
2014 Financial management 29 27 18 4 3 18 1 70 9 296
2014 Procurement 17 27 24 5 5 20 2 56 13 39
2014 Real property 34 31 21 0 2 10 3 74 2 84
2014 Materiel management 44 11 22 0 0 12 11 72 0 12
2014 Information management 30 25 17 4 5 17 2 68 11 216
2014 Information technology 29 22 19 4 1 22 1 68 7 285
2014 Evaluation 21 26 19 2 4 26 3 66 8 416
2014 Other services to the public 31 23 23 4 3 15 1 65 8 165
2014 None of the above 22 26 22 5 2 21 2 62 9 624
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 61 22 6 5 4 0 1 84 9 57
2018 Health care practitioners 61 22 10 2 4 0 0 83 6 88
2018 Federal regulators 53 26 11 4 5 1 0 80 9 576
2018 Compliance, inspection and enforcement 56 25 8 5 4 1 0 82 10 433
2018 Communications or public affairs 61 24 8 1 5 1 0 85 6 196
2018 Access to information and privacy 67 22 4 0 8 0 0 89 8 50
2018 Security 55 21 21 0 3 0 0 76 3 35
2018 Science and technology 60 23 7 4 4 1 0 85 8 513
2018 Legal services 50 25 15 5 5 0 0 75 10 19
2018 Administration and operations 65 19 7 3 4 1 0 85 8 492
2018 Human resources 59 19 11 6 6 0 0 78 11 192
2018 Financial management 53 25 12 2 6 1 0 79 8 145
2018 Procurement 75 14 0 0 5 5 0 94 6 19
2018 Real property 49 16 11 4 15 4 0 68 20 23
2018 Information management 58 23 13 4 3 0 0 81 7 121
2018 Information technology 56 22 10 5 3 3 1 81 9 146
2018 Evaluation 60 22 11 4 2 1 1 83 6 354
2018 Data sciences 63 22 8 5 3 0 0 85 8 79
2018 Policy 65 23 6 2 4 1 0 88 6 371
2018 Project management 59 22 11 1 4 3 0 84 5 151
2018 Other services to the public 56 21 12 3 7 1 0 78 10 51
2018 None of the above 55 23 9 2 6 4 1 82 9 147
2017 Client contact centre 52 22 15 3 7 2 1 75 10 137
2017 Health care practitioners 53 21 14 5 5 1 0 75 10 383
2017 Federal regulators 53 25 10 5 5 1 0 79 11 563
2017 Compliance, inspection and enforcement 54 24 10 4 7 1 0 78 11 393
2017 Communications or public affairs 55 25 8 6 4 2 0 81 11 224
2017 Access to information and privacy 75 15 7 2 0 1 0 92 2 60
2017 Security 64 20 6 2 5 3 0 86 7 38
2017 Science and technology 57 24 7 4 4 3 0 84 8 608
2017 Legal services 71 9 16 0 0 0 5 84 0 21
2017 Administration and operations 57 23 9 3 6 2 0 82 9 897
2017 Human resources 62 21 6 5 3 3 0 86 8 246
2017 Financial management 60 21 11 3 3 1 0 83 6 211
2017 Procurement 51 21 16 5 8 0 0 71 13 36
2017 Real property 60 22 11 2 5 0 0 82 7 50
2017 Materiel management 52 24 24 0 0 0 0 76 0 14
2017 Information management 54 28 8 1 6 1 1 85 7 162
2017 Information technology 57 25 11 3 3 0 0 83 6 216
2017 Evaluation 59 25 7 3 5 1 0 85 7 334
2017 Data sciences 65 20 7 4 1 1 1 88 5 97
2017 Policy 59 22 9 5 4 2 0 82 9 512
2017 Project management 63 21 7 4 4 1 0 85 8 230
2017 Other services to the public 52 29 10 2 6 0 0 81 9 88
2017 None of the above 54 23 10 3 6 4 1 80 9 357

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 32 41 21 2 2 3 0 75 3 60
2018 Health care practitioners 41 29 16 5 3 4 1 74 8 88
2018 Federal regulators 35 42 10 6 4 2 0 79 10 581
2018 Compliance, inspection and enforcement 30 45 15 4 3 3 0 77 8 431
2018 Communications or public affairs 39 39 9 7 1 4 0 82 9 198
2018 Access to information and privacy 58 34 4 2 2 0 0 92 4 51
2018 Security 46 28 18 7 0 0 0 75 7 35
2018 Science and technology 36 40 11 6 3 3 1 79 10 516
2018 Legal services 35 40 20 5 0 0 0 75 5 19
2018 Administration and operations 45 34 10 4 3 3 0 82 7 494
2018 Human resources 50 37 8 1 2 1 2 89 3 193
2018 Financial management 44 35 15 5 1 0 0 79 6 147
2018 Procurement 50 31 10 4 0 5 0 85 4 19
2018 Real property 54 40 4 2 0 0 0 94 2 24
2018 Information management 43 35 14 3 2 3 0 80 5 123
2018 Information technology 54 35 6 4 1 1 0 90 5 146
2018 Evaluation 31 44 16 6 0 2 0 77 7 354
2018 Data sciences 40 44 9 2 4 1 0 85 6 78
2018 Policy 32 43 11 7 5 2 0 76 12 379
2018 Project management 37 41 13 6 2 0 1 79 8 152
2018 Other services to the public 24 44 14 6 3 9 0 75 10 52
2018 None of the above 32 43 14 2 6 3 0 77 8 150
2017 Client contact centre 22 37 19 11 10 1 0 60 21 139
2017 Health care practitioners 22 39 18 8 10 3 0 63 19 382
2017 Federal regulators 32 42 12 7 5 2 0 75 12 564
2017 Compliance, inspection and enforcement 29 46 14 4 5 1 0 76 10 393
2017 Communications or public affairs 45 36 10 4 3 1 0 83 7 224
2017 Access to information and privacy 65 26 6 0 0 3 0 94 0 60
2017 Security 43 31 5 3 19 0 0 74 22 38
2017 Science and technology 27 45 12 8 4 4 0 75 13 608
2017 Legal services 20 48 23 5 0 5 0 71 5 21
2017 Administration and operations 37 38 11 6 4 3 0 78 11 896
2017 Human resources 49 40 4 1 3 3 0 92 4 245
2017 Financial management 52 35 6 2 3 2 0 88 5 212
2017 Procurement 43 34 16 2 3 2 0 79 5 36
2017 Real property 50 28 13 4 0 2 3 82 4 51
2017 Materiel management 50 40 11 0 0 0 0 89 0 13
2017 Information management 48 27 16 4 5 1 0 75 9 161
2017 Information technology 55 31 7 3 3 1 0 87 5 216
2017 Evaluation 28 48 14 5 2 3 0 78 8 333
2017 Data sciences 28 51 11 6 2 2 0 80 8 97
2017 Policy 26 44 14 7 7 2 0 71 14 512
2017 Project management 33 42 10 9 4 2 0 77 13 230
2017 Other services to the public 19 41 27 2 8 2 0 62 10 88
2017 None of the above 31 34 16 8 5 4 1 69 14 357

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 24 39 23 7 7 0 0 63 14 60
2018 Health care practitioners 38 31 17 3 10 1 0 69 14 88
2018 Federal regulators 25 36 16 11 9 3 0 63 21 582
2018 Compliance, inspection and enforcement 24 38 16 12 7 3 0 64 20 434
2018 Communications or public affairs 23 43 10 13 7 4 0 69 21 198
2018 Access to information and privacy 43 36 9 5 7 0 0 79 12 52
2018 Security 21 35 17 16 11 0 0 56 27 35
2018 Science and technology 27 36 16 10 7 3 0 65 18 516
2018 Legal services 35 31 25 10 0 0 0 66 10 19
2018 Administration and operations 32 38 14 7 7 1 0 71 14 496
2018 Human resources 30 34 14 13 5 1 2 66 19 192
2018 Financial management 30 32 15 15 6 2 0 63 21 147
2018 Procurement 50 31 5 9 5 0 0 80 15 19
2018 Real property 23 33 9 15 15 4 0 59 32 23
2018 Information management 31 35 14 12 6 2 0 68 18 123
2018 Information technology 30 29 20 13 7 1 0 60 20 146
2018 Evaluation 24 40 18 12 4 2 0 65 16 356
2018 Data sciences 26 48 11 7 7 0 0 74 15 79
2018 Policy 23 42 11 17 5 2 0 67 21 380
2018 Project management 30 31 17 15 7 0 0 61 22 150
2018 Other services to the public 16 43 12 14 8 7 0 64 23 52
2018 None of the above 19 32 22 16 10 1 0 52 26 151
2017 Client contact centre 18 36 19 16 10 1 0 55 26 139
2017 Health care practitioners 19 36 13 14 17 1 0 55 32 384
2017 Federal regulators 19 40 17 13 8 2 0 60 22 564
2017 Compliance, inspection and enforcement 15 46 18 11 8 2 0 63 19 392
2017 Communications or public affairs 18 42 14 15 11 0 0 60 26 224
2017 Access to information and privacy 41 32 11 8 3 5 0 77 12 60
2017 Security 19 27 18 11 24 0 0 47 36 38
2017 Science and technology 18 44 16 12 8 2 0 63 21 608
2017 Legal services 9 48 20 23 0 0 0 57 23 21
2017 Administration and operations 21 37 15 13 11 3 0 60 25 894
2017 Human resources 22 46 11 16 4 1 0 68 20 246
2017 Financial management 27 42 14 7 8 2 0 71 15 210
2017 Procurement 20 34 19 14 13 0 0 54 27 36
2017 Real property 28 38 11 12 9 1 0 67 22 50
2017 Materiel management 24 56 10 10 0 0 0 81 10 14
2017 Information management 24 40 17 13 7 0 0 63 20 162
2017 Information technology 28 35 15 14 6 1 0 64 21 217
2017 Evaluation 20 44 15 13 8 0 0 65 21 335
2017 Data sciences 30 35 17 12 6 1 0 66 18 97
2017 Policy 16 42 13 17 10 2 0 59 28 511
2017 Project management 18 39 15 17 11 0 0 57 27 229
2017 Other services to the public 9 50 15 10 13 3 0 61 24 89
2017 None of the above 26 31 14 14 10 3 1 60 25 357

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 28 12 17 16 17 0 9 44 37 59
2018 Health care practitioners 15 28 30 8 19 0 0 43 27 89
2018 Federal regulators 15 28 23 13 19 0 1 44 33 582
2018 Compliance, inspection and enforcement 10 23 23 19 24 0 1 34 43 435
2018 Communications or public affairs 13 29 22 15 17 2 1 44 34 197
2018 Access to information and privacy 18 27 26 11 19 0 0 44 30 52
2018 Security 18 24 22 21 16 0 0 42 37 35
2018 Science and technology 16 22 26 13 20 0 2 39 34 515
2018 Legal services 15 20 16 10 40 0 0 34 50 19
2018 Administration and operations 22 19 22 16 18 0 3 42 35 493
2018 Human resources 20 25 23 11 16 1 4 47 28 192
2018 Financial management 20 23 20 15 19 0 2 44 35 146
2018 Procurement 10 20 20 14 35 0 0 31 49 19
2018 Real property 19 16 32 20 10 0 3 36 31 24
2018 Information management 19 36 19 7 16 0 4 57 24 123
2018 Information technology 21 22 24 14 15 1 2 45 30 145
2018 Evaluation 17 28 24 12 15 1 3 47 28 355
2018 Data sciences 11 23 23 22 20 1 0 34 42 79
2018 Policy 20 27 23 13 16 0 1 47 29 380
2018 Project management 16 28 27 10 15 0 4 46 26 151
2018 Other services to the public 17 23 27 19 14 0 0 40 33 52
2018 None of the above 21 19 22 13 19 3 3 43 34 150
2017 Client contact centre 15 20 22 16 25 1 2 36 41 138
2017 Health care practitioners 13 19 21 14 32 1 1 32 46 384
2017 Federal regulators 15 28 19 13 22 0 1 44 36 562
2017 Compliance, inspection and enforcement 10 18 23 15 32 0 3 28 48 393
2017 Communications or public affairs 17 24 22 13 21 1 3 42 34 223
2017 Access to information and privacy 17 28 27 9 14 0 5 47 24 60
2017 Security 17 16 29 16 22 0 0 34 38 38
2017 Science and technology 17 27 20 16 17 1 2 45 35 606
2017 Legal services 15 24 20 16 20 0 5 41 38 20
2017 Administration and operations 18 22 21 16 20 0 3 41 37 896
2017 Human resources 18 18 16 21 24 0 2 38 46 246
2017 Financial management 21 24 18 15 19 0 2 46 35 211
2017 Procurement 18 24 15 12 31 0 0 42 44 36
2017 Real property 15 20 17 28 20 0 0 36 48 51
2017 Materiel management 6 33 24 6 25 0 6 41 34 14
2017 Information management 17 30 21 15 14 1 3 48 30 161
2017 Information technology 23 26 18 12 19 1 2 50 31 216
2017 Evaluation 18 28 22 11 18 0 2 48 29 334
2017 Data sciences 24 23 18 19 15 0 0 47 35 97
2017 Policy 23 27 19 13 14 0 3 52 28 511
2017 Project management 20 28 23 10 17 0 2 49 28 229
2017 Other services to the public 18 22 21 18 20 1 0 40 38 89
2017 None of the above 22 27 17 12 19 2 2 51 32 355

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 27 15 33 13 10 0 3 43 24 60
2018 Health care practitioners 12 32 35 13 8 0 0 44 21 89
2018 Federal regulators 9 24 31 22 14 0 0 33 36 580
2018 Compliance, inspection and enforcement 9 24 32 20 14 0 0 33 34 432
2018 Communications or public affairs 16 24 26 23 10 2 0 40 34 198
2018 Access to information and privacy 15 36 18 17 14 0 0 51 31 52
2018 Security 29 7 33 21 10 0 0 36 31 34
2018 Science and technology 17 30 30 14 8 1 0 47 22 517
2018 Legal services 10 30 26 15 15 0 5 42 31 19
2018 Administration and operations 23 29 27 12 7 1 1 53 20 494
2018 Human resources 9 26 33 16 15 1 0 35 31 192
2018 Financial management 21 23 27 17 11 0 1 44 28 145
2018 Procurement 25 15 31 25 5 0 0 40 30 19
2018 Real property 19 23 35 15 8 0 0 42 23 24
2018 Information management 24 33 25 13 4 0 1 58 17 122
2018 Information technology 17 22 25 25 10 0 1 39 36 146
2018 Evaluation 13 29 27 17 12 1 1 43 29 354
2018 Data sciences 16 35 27 13 8 0 0 51 22 79
2018 Policy 10 27 31 17 13 0 2 37 31 379
2018 Project management 10 31 32 15 11 0 1 41 26 152
2018 Other services to the public 22 31 30 11 7 0 0 52 18 51
2018 None of the above 18 29 21 18 12 2 1 48 31 151
2017 Client contact centre 18 21 25 24 12 0 0 39 36 138
2017 Health care practitioners 14 26 29 13 18 0 0 40 31 384
2017 Federal regulators 11 23 30 19 15 0 1 35 35 563
2017 Compliance, inspection and enforcement 10 26 26 23 14 0 1 37 37 392
2017 Communications or public affairs 12 27 26 22 11 0 2 40 33 223
2017 Access to information and privacy 11 22 26 21 19 0 0 34 40 60
2017 Security 5 35 35 18 7 0 0 39 25 38
2017 Science and technology 16 31 28 15 10 0 1 47 25 608
2017 Legal services 6 30 26 28 5 0 5 39 34 20
2017 Administration and operations 18 29 25 15 12 0 1 47 28 894
2017 Human resources 12 23 31 18 17 0 0 35 34 246
2017 Financial management 15 29 29 15 11 0 1 44 26 211
2017 Procurement 7 40 29 13 10 0 0 47 23 36
2017 Real property 26 23 21 21 9 0 0 49 30 51
2017 Materiel management 21 42 22 5 10 0 0 64 14 14
2017 Information management 26 30 21 14 8 0 2 57 22 160
2017 Information technology 23 26 21 15 13 1 2 50 28 216
2017 Evaluation 9 30 28 20 11 0 1 40 32 334
2017 Data sciences 24 30 25 14 7 0 0 54 21 97
2017 Policy 11 27 29 20 12 0 0 38 33 510
2017 Project management 15 29 28 14 12 1 1 45 27 230
2017 Other services to the public 24 24 27 14 10 0 1 49 23 89
2017 None of the above 23 27 22 14 12 0 1 51 26 356

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 30 31 13 14 6 0 7 65 21 60
2018 Health care practitioners 22 38 25 7 5 3 1 61 13 89
2018 Federal regulators 13 30 28 18 9 0 1 44 27 579
2018 Compliance, inspection and enforcement 19 30 27 14 10 0 1 49 24 434
2018 Communications or public affairs 18 25 26 16 13 2 1 44 29 197
2018 Access to information and privacy 20 41 16 16 7 0 0 61 23 52
2018 Security 27 10 16 40 7 0 0 36 47 35
2018 Science and technology 24 38 21 8 6 0 2 63 15 513
2018 Legal services 20 26 25 15 10 0 5 48 26 19
2018 Administration and operations 26 31 21 13 6 0 3 58 20 492
2018 Human resources 11 33 26 14 13 2 0 45 28 193
2018 Financial management 23 22 29 15 11 0 1 45 26 144
2018 Procurement 15 25 30 30 0 0 0 40 30 19
2018 Real property 15 24 31 8 15 0 7 41 25 24
2018 Information management 35 28 23 7 4 0 3 65 11 124
2018 Information technology 19 24 31 16 10 0 1 43 25 145
2018 Evaluation 22 31 22 10 10 3 1 55 21 354
2018 Data sciences 29 35 16 11 7 0 1 65 18 79
2018 Policy 16 27 25 16 14 0 2 44 31 378
2018 Project management 17 32 22 16 10 0 3 50 27 151
2018 Other services to the public 29 31 22 10 6 0 2 61 17 51
2018 None of the above 30 26 21 11 9 2 3 58 21 150
2017 Client contact centre 28 26 22 12 10 1 1 55 22 139
2017 Health care practitioners 25 32 21 10 8 1 2 59 19 384
2017 Federal regulators 16 30 27 16 10 0 2 46 27 563
2017 Compliance, inspection and enforcement 17 33 23 15 9 0 2 51 25 393
2017 Communications or public affairs 13 31 27 14 11 0 3 46 26 224
2017 Access to information and privacy 17 24 26 21 8 0 4 43 30 60
2017 Security 26 20 29 20 5 0 0 46 25 38
2017 Science and technology 23 34 21 11 5 1 5 60 18 607
2017 Legal services 16 25 29 20 5 0 5 43 27 20
2017 Administration and operations 22 30 21 15 9 0 2 53 25 890
2017 Human resources 16 28 25 17 11 0 2 45 29 246
2017 Financial management 21 28 27 13 9 1 1 50 22 211
2017 Procurement 23 38 19 9 12 0 0 61 20 36
2017 Real property 35 21 15 21 5 0 3 58 27 51
2017 Materiel management 15 40 21 14 0 0 10 61 16 14
2017 Information management 31 37 13 9 7 0 3 70 17 160
2017 Information technology 24 27 23 11 12 0 2 53 24 216
2017 Evaluation 17 30 29 13 8 1 2 49 21 332
2017 Data sciences 33 30 22 10 5 0 1 63 15 97
2017 Policy 12 25 28 21 14 0 1 37 35 510
2017 Project management 18 31 24 16 7 1 1 51 24 228
2017 Other services to the public 36 29 16 9 4 0 6 70 14 88
2017 None of the above 27 27 21 11 11 2 1 56 23 355

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 20 22 20 24 12 0 3 43 37 60
2018 Health care practitioners 12 30 28 13 12 5 1 44 26 89
2018 Federal regulators 11 27 26 19 13 1 2 40 33 579
2018 Compliance, inspection and enforcement 16 19 24 20 19 0 1 36 40 434
2018 Communications or public affairs 20 23 22 19 15 0 1 44 34 197
2018 Access to information and privacy 26 25 16 19 14 0 0 51 33 51
2018 Security 12 13 27 31 16 0 0 26 47 35
2018 Science and technology 23 25 27 14 9 1 2 49 24 516
2018 Legal services 20 5 31 29 10 0 5 26 41 19
2018 Administration and operations 25 27 24 11 10 1 2 53 22 491
2018 Human resources 10 21 28 16 21 1 1 32 39 193
2018 Financial management 22 24 30 12 11 0 1 46 24 146
2018 Procurement 25 15 40 20 0 0 0 40 20 19
2018 Real property 12 18 30 20 16 0 3 32 37 24
2018 Information management 28 21 17 16 14 0 4 51 32 124
2018 Information technology 17 23 26 19 13 1 1 40 33 144
2018 Evaluation 20 27 24 11 13 2 4 50 25 354
2018 Data sciences 33 24 26 10 6 0 1 58 16 79
2018 Policy 14 29 24 15 14 0 3 44 30 375
2018 Project management 12 30 19 25 11 0 2 43 37 151
2018 Other services to the public 25 28 28 14 4 0 0 53 18 52
2018 None of the above 23 23 25 13 14 1 2 47 27 151
2017 Client contact centre 17 20 16 22 22 2 1 38 45 139
2017 Health care practitioners 17 20 27 14 22 0 1 37 37 383
2017 Federal regulators 13 21 28 19 16 1 2 35 36 563
2017 Compliance, inspection and enforcement 16 22 25 20 14 0 2 39 35 392
2017 Communications or public affairs 12 24 26 21 15 0 2 37 36 223
2017 Access to information and privacy 20 31 8 18 19 0 4 53 38 60
2017 Security 7 6 36 16 35 0 0 13 51 38
2017 Science and technology 17 27 23 17 12 1 4 46 30 607
2017 Legal services 11 24 25 26 9 0 5 37 37 20
2017 Administration and operations 22 23 19 16 16 1 3 47 33 896
2017 Human resources 12 25 25 18 17 1 2 39 36 245
2017 Financial management 21 25 27 15 9 1 3 48 25 210
2017 Procurement 20 26 27 9 15 0 2 47 25 36
2017 Real property 22 25 16 21 16 0 0 47 37 51
2017 Materiel management 21 25 28 6 10 10 0 52 17 14
2017 Information management 22 25 20 17 14 1 2 48 32 162
2017 Information technology 17 23 19 17 19 1 3 42 38 215
2017 Evaluation 15 25 27 16 13 3 1 42 30 334
2017 Data sciences 28 35 15 14 7 0 1 64 21 97
2017 Policy 15 24 24 19 15 0 2 41 35 512
2017 Project management 18 24 22 18 16 2 1 43 34 229
2017 Other services to the public 21 21 29 15 11 2 2 43 27 89
2017 None of the above 24 25 20 13 15 2 1 51 29 356

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 49 18 6 6 6 0 15 79 14 60
2018 Health care practitioners 37 27 16 7 7 0 5 68 15 88
2018 Federal regulators 33 28 16 8 8 1 6 66 18 577
2018 Compliance, inspection and enforcement 40 27 15 6 6 1 4 71 13 431
2018 Communications or public affairs 28 33 17 11 7 2 3 63 19 195
2018 Access to information and privacy 56 22 5 2 6 2 7 85 9 52
2018 Security 40 22 17 8 2 0 11 69 11 35
2018 Science and technology 46 29 11 7 3 0 5 79 10 514
2018 Legal services 36 35 15 5 5 0 5 74 10 19
2018 Administration and operations 55 18 12 5 3 0 8 79 8 493
2018 Human resources 39 25 13 7 5 1 9 72 14 192
2018 Financial management 42 28 16 5 2 0 6 75 8 144
2018 Procurement 50 30 10 0 0 0 10 88 0 19
2018 Real property 35 36 21 0 4 4 0 74 4 24
2018 Information management 60 11 9 2 3 0 15 83 6 123
2018 Information technology 47 21 11 10 4 1 6 73 15 144
2018 Evaluation 43 24 11 6 2 1 13 78 9 354
2018 Data sciences 55 23 6 7 2 0 6 83 10 79
2018 Policy 29 32 18 6 10 0 5 64 17 377
2018 Project management 36 29 16 8 5 1 6 69 13 150
2018 Other services to the public 50 30 11 3 0 0 7 85 3 52
2018 None of the above 46 20 16 6 4 2 7 72 11 151
2017 Client contact centre 46 18 10 4 5 3 13 77 11 136
2017 Health care practitioners 38 28 15 7 8 0 3 69 16 383
2017 Federal regulators 31 29 17 7 6 1 9 66 15 562
2017 Compliance, inspection and enforcement 36 27 17 6 5 0 7 69 12 393
2017 Communications or public affairs 29 31 20 9 6 0 6 63 16 224
2017 Access to information and privacy 51 21 8 5 6 0 8 79 12 60
2017 Security 30 26 36 0 0 0 9 61 0 37
2017 Science and technology 40 27 15 4 5 0 9 74 10 605
2017 Legal services 30 44 5 5 5 0 11 84 11 20
2017 Administration and operations 45 22 12 5 4 1 11 76 10 890
2017 Human resources 40 24 15 6 3 0 12 73 10 246
2017 Financial management 41 22 13 5 8 2 10 71 15 208
2017 Procurement 47 16 15 1 0 0 20 79 2 36
2017 Real property 41 20 18 4 6 0 12 70 10 50
2017 Materiel management 44 10 11 0 0 0 35 83 0 14
2017 Information management 52 21 8 4 1 1 14 86 5 161
2017 Information technology 45 21 14 3 4 1 13 76 8 216
2017 Evaluation 40 25 14 5 3 0 12 75 9 334
2017 Data sciences 47 22 14 5 1 1 10 78 7 97
2017 Policy 26 28 20 12 9 1 4 57 22 511
2017 Project management 36 26 17 6 5 1 8 69 12 229
2017 Other services to the public 59 15 7 6 2 2 9 83 9 89
2017 None of the above 44 24 12 4 7 1 7 74 12 354

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 36 16 12 15 15 0 5 55 32 59
2018 Health care practitioners 29 29 21 14 8 0 0 57 22 88
2018 Federal regulators 25 30 19 14 12 0 0 54 26 581
2018 Compliance, inspection and enforcement 23 27 26 12 12 0 0 50 24 434
2018 Communications or public affairs 21 27 19 19 11 2 1 49 31 197
2018 Access to information and privacy 50 24 16 5 5 0 0 73 11 51
2018 Security 26 32 28 9 5 0 0 58 14 35
2018 Science and technology 29 36 17 10 7 1 0 65 17 514
2018 Legal services 32 15 34 5 10 0 5 49 15 19
2018 Administration and operations 37 26 20 9 7 0 1 64 16 495
2018 Human resources 30 32 18 7 9 1 3 65 16 191
2018 Financial management 33 22 21 13 10 1 1 56 22 146
2018 Procurement 58 26 6 5 6 0 0 84 11 18
2018 Real property 20 27 27 11 12 0 3 49 24 24
2018 Information management 51 15 21 9 5 0 0 66 14 123
2018 Information technology 36 21 17 16 9 1 1 58 25 145
2018 Evaluation 29 34 20 10 5 1 2 64 16 352
2018 Data sciences 27 32 20 10 12 0 0 58 22 79
2018 Policy 23 26 25 10 15 1 0 50 25 379
2018 Project management 26 29 19 14 12 0 1 55 26 152
2018 Other services to the public 32 39 17 8 3 0 2 72 11 51
2018 None of the above 28 26 19 18 7 1 2 55 26 151
2017 Client contact centre 30 32 19 8 10 0 1 62 19 138
2017 Health care practitioners 23 33 22 13 9 0 0 56 22 382
2017 Federal regulators 20 35 22 14 9 0 0 55 23 562
2017 Compliance, inspection and enforcement 21 30 23 14 12 0 0 51 26 391
2017 Communications or public affairs 22 24 25 16 11 0 1 47 27 223
2017 Access to information and privacy 26 35 21 10 6 0 2 62 17 60
2017 Security 23 28 38 3 7 0 2 52 10 37
2017 Science and technology 25 37 21 10 6 1 0 63 16 605
2017 Legal services 29 44 14 0 9 0 5 76 9 21
2017 Administration and operations 31 31 19 12 7 0 1 62 19 890
2017 Human resources 30 28 26 10 7 0 0 57 17 244
2017 Financial management 30 26 26 9 8 1 0 56 18 211
2017 Procurement 36 26 19 6 13 0 0 62 19 36
2017 Real property 40 28 22 9 1 0 0 68 10 51
2017 Materiel management 44 36 20 0 0 0 0 80 0 14
2017 Information management 38 24 22 6 8 2 1 63 15 160
2017 Information technology 32 33 17 8 9 1 1 66 17 216
2017 Evaluation 28 31 22 12 5 0 1 60 18 333
2017 Data sciences 36 22 27 8 5 0 1 59 13 97
2017 Policy 18 31 25 16 10 0 0 50 26 512
2017 Project management 27 24 22 14 12 0 0 52 26 229
2017 Other services to the public 44 27 11 11 7 0 1 71 18 89
2017 None of the above 30 27 22 9 11 0 1 58 20 356

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 34 25 22 12 5 0 2 60 17 59
2018 Health care practitioners 31 27 24 11 6 1 0 58 17 88
2018 Federal regulators 21 34 25 11 7 1 2 57 18 581
2018 Compliance, inspection and enforcement 20 36 27 9 7 1 1 57 16 433
2018 Communications or public affairs 19 36 24 16 4 0 0 55 20 196
2018 Access to information and privacy 44 30 16 7 0 3 0 76 7 51
2018 Security 11 35 33 9 9 3 0 47 19 35
2018 Science and technology 25 36 23 8 6 2 1 62 14 514
2018 Legal services 34 46 20 0 0 0 0 80 0 19
2018 Administration and operations 31 37 17 7 4 1 4 71 11 488
2018 Human resources 30 33 24 6 4 2 1 65 10 191
2018 Financial management 23 38 20 14 3 2 1 62 18 146
2018 Procurement 15 59 21 0 5 0 0 74 5 19
2018 Real property 21 29 32 9 2 0 7 53 12 23
2018 Information management 32 36 19 7 3 2 2 70 10 123
2018 Information technology 20 29 30 10 10 0 1 50 20 147
2018 Evaluation 27 35 23 7 4 2 2 64 12 356
2018 Data sciences 27 39 22 11 1 0 0 66 12 79
2018 Policy 22 37 22 10 6 1 2 60 17 376
2018 Project management 16 39 24 15 4 1 1 56 19 152
2018 Other services to the public 26 38 23 4 4 3 2 67 9 52
2018 None of the above 25 30 22 11 11 1 1 56 22 150
2017 Client contact centre 30 26 25 8 8 3 1 58 16 138
2017 Health care practitioners 24 30 18 14 12 1 1 55 27 383
2017 Federal regulators 24 30 25 12 7 0 1 55 19 563
2017 Compliance, inspection and enforcement 22 32 26 11 6 0 2 55 18 391
2017 Communications or public affairs 20 35 18 16 9 0 2 56 26 222
2017 Access to information and privacy 32 37 23 6 0 0 2 70 6 60
2017 Security 22 26 30 16 5 0 0 48 21 37
2017 Science and technology 23 33 24 11 6 0 2 58 17 605
2017 Legal services 44 29 9 9 5 0 5 77 14 21
2017 Administration and operations 31 34 16 11 5 1 2 67 16 891
2017 Human resources 23 38 21 10 7 0 1 61 18 245
2017 Financial management 30 37 17 7 6 2 1 69 14 211
2017 Procurement 29 27 20 13 11 0 0 55 24 36
2017 Real property 41 20 18 14 3 0 3 63 18 51
2017 Materiel management 28 31 41 0 0 0 0 59 0 14
2017 Information management 24 30 23 13 5 1 3 57 19 161
2017 Information technology 20 36 23 13 6 1 1 57 19 215
2017 Evaluation 23 36 27 8 5 1 1 59 14 333
2017 Data sciences 30 38 20 8 3 0 1 69 11 97
2017 Policy 19 34 26 12 9 0 1 53 21 512
2017 Project management 22 39 17 13 7 1 1 62 20 227
2017 Other services to the public 38 31 17 9 2 2 1 71 12 89
2017 None of the above 34 28 13 13 8 2 2 64 22 354

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 35 33 13 14 5 0 0 68 19 59
2018 Health care practitioners 23 37 26 6 6 0 1 61 13 88
2018 Federal regulators 18 33 27 15 6 1 1 52 21 580
2018 Compliance, inspection and enforcement 15 31 30 14 9 1 1 46 23 431
2018 Communications or public affairs 17 34 27 16 6 0 0 51 22 195
2018 Access to information and privacy 38 29 18 10 4 2 0 68 14 52
2018 Security 12 26 19 26 15 3 0 39 42 35
2018 Science and technology 24 34 28 8 4 0 1 59 12 513
2018 Legal services 29 24 31 11 5 0 0 54 16 19
2018 Administration and operations 26 31 25 10 5 1 2 59 15 491
2018 Human resources 18 41 17 14 7 1 2 61 22 193
2018 Financial management 22 32 22 15 6 2 0 55 22 146
2018 Procurement 10 40 40 9 0 0 0 51 9 19
2018 Real property 26 30 21 16 6 0 0 57 23 24
2018 Information management 28 31 23 10 6 1 1 61 16 122
2018 Information technology 17 25 30 20 8 1 1 42 28 147
2018 Evaluation 26 29 24 12 4 2 3 58 17 356
2018 Data sciences 29 32 25 11 2 0 0 61 14 79
2018 Policy 16 32 30 10 8 1 4 50 18 377
2018 Project management 13 34 29 11 11 1 1 48 22 152
2018 Other services to the public 23 48 16 5 5 3 0 73 10 52
2018 None of the above 25 33 20 8 11 1 2 60 20 150
2017 Client contact centre 32 23 24 11 7 1 1 56 19 136
2017 Health care practitioners 24 31 21 12 10 1 1 56 22 381
2017 Federal regulators 18 33 24 13 9 0 3 52 23 562
2017 Compliance, inspection and enforcement 16 30 25 17 11 1 1 47 28 391
2017 Communications or public affairs 17 31 26 17 8 0 1 49 25 222
2017 Access to information and privacy 26 38 23 12 2 0 0 64 13 59
2017 Security 9 22 23 33 12 0 0 32 45 37
2017 Science and technology 22 37 21 12 5 0 2 61 17 602
2017 Legal services 30 19 23 13 10 0 5 52 24 21
2017 Administration and operations 24 28 23 17 6 1 1 53 24 891
2017 Human resources 17 33 25 16 9 0 1 50 25 244
2017 Financial management 28 32 21 11 5 2 2 62 17 211
2017 Procurement 21 35 33 8 3 0 0 56 10 36
2017 Real property 34 19 17 19 7 0 3 55 27 51
2017 Materiel management 17 54 28 0 0 0 0 72 0 13
2017 Information management 25 29 23 13 7 1 3 56 21 161
2017 Information technology 14 35 25 15 9 1 1 51 24 216
2017 Evaluation 20 35 25 11 6 1 2 57 17 332
2017 Data sciences 28 35 19 11 6 0 1 63 17 97
2017 Policy 14 31 27 16 10 0 1 46 27 512
2017 Project management 18 34 21 16 9 1 1 53 25 229
2017 Other services to the public 27 39 18 8 6 1 1 67 15 89
2017 None of the above 25 30 20 12 8 2 3 58 20 355

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 36 30 9 15 7 0 3 68 22 59
2018 Health care practitioners 43 37 18 0 2 0 1 80 2 88
2018 Federal regulators 26 34 21 13 5 0 1 61 18 581
2018 Compliance, inspection and enforcement 21 34 23 13 7 1 1 56 20 431
2018 Communications or public affairs 20 36 22 14 7 0 1 57 22 196
2018 Access to information and privacy 46 23 18 8 2 3 0 71 11 52
2018 Security 6 45 12 23 9 0 5 54 34 35
2018 Science and technology 30 32 22 9 5 0 1 63 15 512
2018 Legal services 39 26 20 11 5 0 0 64 16 19
2018 Administration and operations 31 32 19 9 6 1 2 65 15 488
2018 Human resources 24 37 15 15 8 2 0 62 23 194
2018 Financial management 25 33 24 9 8 1 0 58 18 144
2018 Procurement 30 55 10 5 0 0 0 85 5 19
2018 Real property 24 34 24 12 6 0 0 58 19 24
2018 Information management 33 25 21 12 5 1 2 61 18 123
2018 Information technology 26 26 25 14 9 1 0 53 23 145
2018 Evaluation 28 37 17 11 4 2 2 68 15 356
2018 Data sciences 28 35 24 9 4 0 0 64 12 79
2018 Policy 20 34 25 11 9 0 1 54 20 374
2018 Project management 16 35 23 15 10 1 1 51 26 153
2018 Other services to the public 33 41 15 3 5 3 0 77 8 52
2018 None of the above 31 31 17 7 12 0 1 63 20 148
2017 Client contact centre 32 30 17 11 8 1 1 63 20 137
2017 Health care practitioners 29 36 17 6 9 1 1 67 16 383
2017 Federal regulators 25 36 19 10 8 0 2 62 18 562
2017 Compliance, inspection and enforcement 21 36 22 11 9 0 1 58 20 390
2017 Communications or public affairs 18 31 23 16 9 0 1 50 26 222
2017 Access to information and privacy 36 33 21 2 5 0 3 72 7 60
2017 Security 16 49 11 7 15 0 2 67 22 37
2017 Science and technology 27 34 19 9 7 1 3 64 16 605
2017 Legal services 30 38 9 14 5 0 5 71 19 21
2017 Administration and operations 28 29 21 12 7 1 2 60 19 888
2017 Human resources 23 27 23 16 9 0 2 51 26 244
2017 Financial management 28 34 21 8 6 2 1 65 14 211
2017 Procurement 36 27 24 8 5 0 0 63 13 36
2017 Real property 40 13 19 16 7 0 5 55 24 51
2017 Materiel management 31 42 27 0 0 0 0 73 0 14
2017 Information management 28 26 20 17 4 1 3 57 22 161
2017 Information technology 23 33 25 11 5 1 2 57 17 216
2017 Evaluation 28 35 20 10 5 0 2 64 15 333
2017 Data sciences 32 29 14 17 7 0 1 62 24 96
2017 Policy 17 32 23 15 13 0 1 49 28 512
2017 Project management 26 31 18 16 9 1 0 57 25 228
2017 Other services to the public 33 33 15 8 8 1 3 68 16 89
2017 None of the above 31 29 19 10 9 1 1 62 19 355

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 32 28 21 10 7 0 3 62 17 59
2018 Health care practitioners 34 37 18 9 2 0 0 71 11 87
2018 Federal regulators 27 32 25 10 5 0 1 59 16 577
2018 Compliance, inspection and enforcement 17 34 22 17 9 0 1 51 26 430
2018 Communications or public affairs 29 29 23 12 6 0 0 58 19 196
2018 Access to information and privacy 36 30 18 12 2 3 0 67 14 52
2018 Security 26 29 21 21 3 0 0 55 25 35
2018 Science and technology 31 35 20 9 2 1 2 68 12 513
2018 Legal services 27 44 15 5 5 0 5 74 10 19
2018 Administration and operations 31 32 20 9 5 1 2 65 14 489
2018 Human resources 22 41 20 9 5 2 0 65 14 191
2018 Financial management 26 36 22 10 4 1 2 63 14 146
2018 Procurement 25 50 15 10 0 0 0 75 10 19
2018 Real property 27 40 20 8 2 0 3 69 11 24
2018 Information management 31 29 28 9 3 1 0 60 12 123
2018 Information technology 25 27 27 11 7 1 3 54 18 147
2018 Evaluation 27 35 23 10 2 2 2 64 12 352
2018 Data sciences 32 32 18 12 4 1 1 65 16 79
2018 Policy 27 32 24 11 5 0 1 59 16 372
2018 Project management 23 37 24 9 5 1 1 61 14 152
2018 Other services to the public 34 33 15 13 3 3 0 68 17 51
2018 None of the above 40 28 12 8 8 2 2 71 17 147
2017 Client contact centre 32 28 20 12 4 1 3 62 17 136
2017 Health care practitioners 25 30 22 11 9 0 2 57 21 383
2017 Federal regulators 26 34 21 12 5 1 2 62 17 560
2017 Compliance, inspection and enforcement 23 33 23 12 9 1 1 56 21 390
2017 Communications or public affairs 25 31 23 14 5 0 1 57 19 221
2017 Access to information and privacy 36 28 18 11 3 0 4 66 14 60
2017 Security 16 33 40 4 5 0 2 50 9 37
2017 Science and technology 30 33 18 9 5 1 3 66 15 603
2017 Legal services 41 25 25 5 5 0 0 66 9 20
2017 Administration and operations 29 32 18 11 6 1 2 64 18 885
2017 Human resources 25 32 23 10 8 0 2 59 18 245
2017 Financial management 30 30 28 5 3 2 2 63 8 211
2017 Procurement 38 29 17 14 3 0 0 67 16 36
2017 Real property 35 20 26 13 2 0 5 57 16 51
2017 Materiel management 30 49 21 0 0 0 0 79 0 14
2017 Information management 34 25 24 9 4 0 4 61 14 161
2017 Information technology 29 30 21 12 6 1 1 60 18 215
2017 Evaluation 31 31 25 8 3 1 2 63 11 332
2017 Data sciences 30 38 19 4 6 1 1 70 11 96
2017 Policy 28 38 21 7 5 0 2 67 12 512
2017 Project management 28 36 18 8 8 1 1 65 16 228
2017 Other services to the public 26 48 12 5 6 1 2 76 12 88
2017 None of the above 34 25 23 7 8 1 3 62 15 354

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 48 21 14 7 5 0 5 72 12 57
2018 Health care practitioners 47 28 14 6 3 1 1 76 9 87
2018 Federal regulators 43 26 15 7 7 0 2 71 14 581
2018 Compliance, inspection and enforcement 46 27 13 6 6 1 1 74 13 432
2018 Communications or public affairs 49 28 12 5 3 0 3 79 9 195
2018 Access to information and privacy 54 20 15 9 0 0 2 75 10 51
2018 Security 44 17 22 5 9 3 0 63 14 35
2018 Science and technology 46 23 16 6 5 1 3 72 12 512
2018 Legal services 51 5 15 0 25 0 5 59 26 19
2018 Administration and operations 58 21 10 4 3 1 4 82 7 486
2018 Human resources 51 23 12 6 3 2 3 78 9 193
2018 Financial management 54 24 9 3 3 1 6 84 6 144
2018 Procurement 59 26 10 0 5 0 0 85 5 19
2018 Real property 49 23 11 8 2 0 7 77 11 24
2018 Information management 55 18 15 3 5 2 2 76 8 123
2018 Information technology 57 21 10 4 3 1 4 82 8 146
2018 Evaluation 44 27 14 6 6 1 2 73 13 356
2018 Data sciences 44 26 21 5 5 0 0 70 10 79
2018 Policy 46 28 12 7 5 0 0 75 13 377
2018 Project management 50 25 13 7 2 0 2 77 10 150
2018 Other services to the public 47 38 8 2 1 3 2 89 3 52
2018 None of the above 48 24 14 5 6 1 3 75 11 149
2017 Client contact centre 47 28 12 9 4 0 1 75 13 139
2017 Health care practitioners 40 30 15 7 6 0 1 71 14 384
2017 Federal regulators 43 26 17 7 5 1 1 70 12 564
2017 Compliance, inspection and enforcement 46 27 13 9 4 1 1 74 13 392
2017 Communications or public affairs 48 28 15 3 3 0 2 78 6 224
2017 Access to information and privacy 59 18 17 2 1 0 3 79 3 60
2017 Security 45 37 7 4 5 0 3 84 9 38
2017 Science and technology 40 29 16 8 5 0 2 71 13 608
2017 Legal services 45 40 0 0 10 0 5 89 11 21
2017 Administration and operations 56 22 11 5 3 0 3 80 8 897
2017 Human resources 56 23 10 4 6 0 2 81 9 246
2017 Financial management 54 25 10 3 4 1 3 82 7 212
2017 Procurement 37 31 13 8 9 0 3 70 17 36
2017 Real property 64 20 13 0 3 0 0 84 3 51
2017 Materiel management 55 36 10 0 0 0 0 90 0 14
2017 Information management 52 21 11 7 5 2 2 77 12 162
2017 Information technology 59 22 11 4 2 0 2 83 6 216
2017 Evaluation 37 33 15 7 6 0 2 72 13 333
2017 Data sciences 55 21 13 6 2 0 3 79 8 97
2017 Policy 46 25 15 8 6 0 1 71 15 510
2017 Project management 52 22 14 7 4 0 1 75 11 228
2017 Other services to the public 58 22 11 3 4 0 3 82 7 89
2017 None of the above 54 24 11 6 3 1 2 80 9 355

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 61 13 12 5 5 2 2 77 10 59
2018 Health care practitioners 60 15 9 1 4 5 7 84 6 87
2018 Federal regulators 65 16 5 3 4 1 7 87 7 580
2018 Compliance, inspection and enforcement 62 16 7 3 5 1 5 83 9 433
2018 Communications or public affairs 65 20 4 1 0 0 9 94 2 196
2018 Access to information and privacy 72 11 9 6 0 0 2 85 6 52
2018 Security 61 12 13 6 0 0 9 80 6 35
2018 Science and technology 67 16 6 3 2 1 6 89 5 514
2018 Legal services 71 10 5 0 10 0 5 85 10 19
2018 Administration and operations 66 19 5 3 1 0 5 90 4 491
2018 Human resources 68 14 4 2 1 1 10 92 4 191
2018 Financial management 73 12 3 1 2 1 8 93 3 146
2018 Procurement 75 15 5 0 0 0 5 94 0 19
2018 Real property 74 10 8 0 0 0 7 91 0 24
2018 Information management 65 13 9 4 4 1 5 82 8 122
2018 Information technology 69 11 9 1 2 3 6 88 3 147
2018 Evaluation 67 14 6 2 2 1 8 88 5 355
2018 Data sciences 68 12 8 2 5 1 4 84 8 79
2018 Policy 70 14 6 3 2 0 5 88 5 377
2018 Project management 73 14 3 6 1 0 4 89 7 153
2018 Other services to the public 60 27 0 7 0 3 3 93 7 52
2018 None of the above 70 11 5 3 3 2 6 88 7 150

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 70 13 5 4 3 3 2 87 8 57
2018 Health care practitioners 69 10 9 4 4 2 3 83 8 88
2018 Federal regulators 65 14 7 3 4 1 5 84 8 578
2018 Compliance, inspection and enforcement 70 15 5 3 4 1 3 88 7 431
2018 Communications or public affairs 66 16 4 4 2 1 7 89 6 193
2018 Access to information and privacy 72 9 7 5 2 3 2 85 8 52
2018 Security 61 19 8 3 3 6 0 85 6 34
2018 Science and technology 72 11 4 3 4 1 4 88 7 511
2018 Legal services 71 15 0 0 5 0 10 95 5 19
2018 Administration and operations 67 11 8 4 5 1 5 82 9 489
2018 Human resources 65 18 7 2 2 1 5 89 4 191
2018 Financial management 66 12 4 6 5 2 4 84 12 146
2018 Procurement 74 15 5 5 0 0 0 90 5 19
2018 Real property 51 12 0 21 12 0 3 66 34 24
2018 Information management 66 9 9 6 3 2 4 80 10 123
2018 Information technology 71 10 6 3 2 3 6 88 6 147
2018 Evaluation 65 13 7 3 4 3 5 84 8 354
2018 Data sciences 74 16 0 5 4 0 1 91 9 79
2018 Policy 74 12 5 2 3 2 3 90 5 377
2018 Project management 71 11 6 7 2 1 2 84 9 152
2018 Other services to the public 69 17 3 3 3 3 2 90 7 52
2018 None of the above 67 11 3 5 7 5 2 84 13 150
2017 Client contact centre 60 18 9 4 8 0 2 79 12 137
2017 Health care practitioners 60 17 6 7 5 1 4 81 12 382
2017 Federal regulators 71 13 6 4 3 2 3 87 7 564
2017 Compliance, inspection and enforcement 71 13 6 4 3 1 3 87 7 393
2017 Communications or public affairs 70 12 3 5 4 0 6 87 10 223
2017 Access to information and privacy 70 8 7 2 5 0 8 86 7 60
2017 Security 56 13 0 4 4 20 3 89 11 37
2017 Science and technology 67 12 6 4 4 2 5 85 9 607
2017 Legal services 72 24 0 0 0 0 5 100 0 20
2017 Administration and operations 67 13 8 5 4 1 3 83 9 897
2017 Human resources 74 11 5 4 2 2 2 89 6 244
2017 Financial management 68 12 6 3 6 1 6 85 9 212
2017 Procurement 71 16 0 7 0 3 3 92 8 36
2017 Real property 73 13 4 2 2 0 7 92 4 51
2017 Materiel management 75 0 6 0 0 10 10 93 0 14
2017 Information management 66 14 6 4 3 4 2 85 8 162
2017 Information technology 70 14 5 3 2 1 5 89 5 217
2017 Evaluation 65 15 6 4 3 2 5 87 7 334
2017 Data sciences 79 13 3 0 2 0 3 95 2 97
2017 Policy 71 14 4 4 4 0 2 88 8 513
2017 Project management 64 15 8 7 3 0 3 82 10 229
2017 Other services to the public 75 11 5 3 1 3 2 90 4 89
2017 None of the above 70 10 6 5 4 1 4 85 9 357

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 50 23 9 7 7 3 2 76 14 59
2018 Health care practitioners 53 27 11 2 3 1 3 83 5 88
2018 Federal regulators 55 29 8 4 2 0 2 86 6 579
2018 Compliance, inspection and enforcement 56 27 9 4 2 0 1 84 6 435
2018 Communications or public affairs 54 24 13 6 0 0 3 80 6 198
2018 Access to information and privacy 57 27 5 5 5 0 0 84 10 52
2018 Security 37 22 23 8 3 3 3 63 12 35
2018 Science and technology 54 28 9 3 3 0 2 84 6 514
2018 Legal services 52 15 17 5 10 0 0 68 15 18
2018 Administration and operations 56 25 9 7 2 0 1 82 9 492
2018 Human resources 67 19 8 2 2 1 1 87 5 193
2018 Financial management 53 22 16 5 3 0 1 76 8 145
2018 Procurement 70 15 5 10 0 0 0 85 10 19
2018 Real property 41 40 4 0 11 4 0 84 11 23
2018 Information management 58 21 14 2 2 2 0 81 4 123
2018 Information technology 57 29 7 3 2 0 2 88 5 147
2018 Evaluation 58 25 9 3 1 1 3 87 4 354
2018 Data sciences 63 22 6 8 1 0 0 85 9 78
2018 Policy 60 30 7 1 1 0 0 90 3 376
2018 Project management 54 23 15 2 4 1 1 79 6 152
2018 Other services to the public 63 20 9 3 3 0 2 84 7 51
2018 None of the above 59 22 10 4 2 1 1 83 6 148
2017 Client contact centre 39 38 11 5 6 1 1 78 11 137
2017 Health care practitioners 44 32 10 6 5 0 3 78 12 383
2017 Federal regulators 53 31 10 3 2 0 2 85 5 562
2017 Compliance, inspection and enforcement 56 25 11 3 3 0 2 83 6 391
2017 Communications or public affairs 50 30 11 4 1 0 3 83 6 224
2017 Access to information and privacy 58 26 10 1 2 0 3 87 3 60
2017 Security 42 18 11 6 19 0 3 62 26 38
2017 Science and technology 56 26 10 4 1 0 3 85 5 609
2017 Legal services 38 38 5 5 10 0 5 80 16 21
2017 Administration and operations 54 25 12 4 2 0 3 80 7 898
2017 Human resources 63 22 10 3 1 0 2 86 4 244
2017 Financial management 47 30 10 5 3 1 4 81 8 210
2017 Procurement 42 44 9 0 6 0 0 85 6 36
2017 Real property 66 25 4 2 2 0 2 93 4 51
2017 Materiel management 52 33 6 0 0 0 10 94 0 14
2017 Information management 53 28 8 4 3 1 2 84 8 162
2017 Information technology 57 27 8 1 2 0 5 88 3 217
2017 Evaluation 55 28 10 3 2 0 2 85 4 335
2017 Data sciences 63 27 6 2 1 0 1 91 3 97
2017 Policy 58 31 6 3 1 0 1 90 4 512
2017 Project management 47 32 12 4 3 0 2 81 7 230
2017 Other services to the public 42 34 16 4 1 1 3 78 5 89
2017 None of the above 51 24 11 8 2 1 2 77 11 356

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 61 12 8 8 5 3 3 78 14 59
2018 Health care practitioners 55 24 8 7 3 2 1 81 11 87
2018 Federal regulators 49 25 12 7 6 0 1 75 13 578
2018 Compliance, inspection and enforcement 60 17 10 7 5 0 1 78 12 434
2018 Communications or public affairs 45 27 13 7 4 1 3 75 11 197
2018 Access to information and privacy 65 20 1 4 7 3 0 87 11 52
2018 Security 36 24 21 9 3 4 3 65 13 34
2018 Science and technology 56 21 9 5 4 1 3 81 10 512
2018 Legal services 68 12 10 0 5 0 5 84 5 18
2018 Administration and operations 61 15 11 7 5 0 1 77 11 493
2018 Human resources 58 18 11 8 4 1 1 77 12 193
2018 Financial management 60 17 8 8 6 0 1 77 15 144
2018 Procurement 75 15 5 5 0 0 0 90 5 19
2018 Real property 41 26 9 11 11 3 0 69 23 23
2018 Information management 58 17 8 8 4 2 2 79 13 123
2018 Information technology 52 24 14 5 3 0 1 76 9 147
2018 Evaluation 53 24 10 6 5 1 2 79 11 354
2018 Data sciences 67 19 5 5 4 0 0 86 9 79
2018 Policy 59 23 9 3 4 0 0 83 7 376
2018 Project management 52 24 11 8 4 1 1 77 12 152
2018 Other services to the public 60 16 17 2 3 0 2 77 5 52
2018 None of the above 53 22 10 6 8 1 1 76 14 148
2017 Client contact centre 59 21 8 5 6 0 1 81 11 138
2017 Health care practitioners 48 25 9 6 8 0 3 76 15 383
2017 Federal regulators 55 22 12 4 5 0 1 79 9 562
2017 Compliance, inspection and enforcement 59 18 8 5 7 0 2 79 12 391
2017 Communications or public affairs 50 23 13 6 4 0 4 77 10 223
2017 Access to information and privacy 62 15 10 5 2 0 7 83 7 60
2017 Security 44 25 17 4 7 0 3 71 12 38
2017 Science and technology 57 19 10 6 4 1 3 79 11 604
2017 Legal services 57 39 0 0 0 0 5 100 0 21
2017 Administration and operations 57 19 10 6 5 0 3 79 11 895
2017 Human resources 62 18 7 6 4 0 2 82 11 246
2017 Financial management 57 24 7 4 4 1 3 84 9 212
2017 Procurement 44 39 13 4 0 0 0 83 4 36
2017 Real property 60 22 4 7 2 0 5 87 9 51
2017 Materiel management 53 31 6 0 0 0 10 93 0 14
2017 Information management 59 18 10 4 5 1 3 80 9 161
2017 Information technology 55 20 9 6 5 0 5 80 11 215
2017 Evaluation 50 25 11 5 5 1 3 78 10 335
2017 Data sciences 67 21 5 3 3 0 1 89 6 97
2017 Policy 55 21 11 7 4 0 1 77 11 512
2017 Project management 58 22 8 6 3 0 1 81 10 230
2017 Other services to the public 61 17 7 7 5 1 2 81 12 89
2017 None of the above 60 20 7 4 6 2 2 82 10 356

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 53 14 3 3 2 3 23 90 6 59
2018 Health care practitioners 45 14 7 2 1 1 29 85 4 86
2018 Federal regulators 44 15 6 3 1 0 30 84 7 578
2018 Compliance, inspection and enforcement 50 9 5 2 1 1 31 87 6 433
2018 Communications or public affairs 46 17 6 3 0 0 27 86 5 196
2018 Access to information and privacy 52 12 0 4 4 0 29 90 10 52
2018 Security 49 9 7 3 3 3 26 82 8 35
2018 Science and technology 53 13 5 1 1 0 26 90 3 511
2018 Legal services 63 10 0 0 0 0 27 100 0 18
2018 Administration and operations 55 7 6 2 1 0 29 88 4 488
2018 Human resources 50 11 4 4 0 1 28 88 6 191
2018 Financial management 48 14 10 4 2 0 21 79 8 144
2018 Procurement 65 4 0 0 0 0 30 100 0 19
2018 Real property 44 36 7 9 0 0 4 84 9 23
2018 Information management 56 9 6 2 2 2 23 87 5 122
2018 Information technology 47 20 7 2 0 0 24 89 3 146
2018 Evaluation 46 9 3 0 0 1 41 95 0 356
2018 Data sciences 60 7 5 4 0 0 25 89 5 79
2018 Policy 48 11 5 1 1 1 34 90 2 373
2018 Project management 57 9 4 3 1 1 26 90 5 151
2018 Other services to the public 64 13 1 3 0 0 18 94 4 51
2018 None of the above 52 14 3 2 1 1 27 92 4 149
2017 Client contact centre 61 9 4 4 3 0 20 88 8 138
2017 Health care practitioners 43 20 5 4 2 1 27 86 7 384
2017 Federal regulators 49 15 8 2 1 0 25 86 4 564
2017 Compliance, inspection and enforcement 47 11 4 3 0 0 34 89 5 393
2017 Communications or public affairs 44 14 5 3 0 0 34 87 5 222
2017 Access to information and privacy 48 16 2 3 2 2 28 91 7 60
2017 Security 63 11 5 2 0 0 19 92 3 38
2017 Science and technology 51 14 4 2 0 0 29 92 3 608
2017 Legal services 50 18 0 0 0 0 32 100 0 21
2017 Administration and operations 55 10 4 2 1 0 28 90 5 895
2017 Human resources 52 12 7 2 2 1 25 86 4 246
2017 Financial management 54 18 7 2 3 1 16 86 6 210
2017 Procurement 45 10 0 0 3 0 42 95 5 36
2017 Real property 51 20 5 7 0 0 17 85 9 50
2017 Materiel management 36 17 0 0 0 0 46 100 0 14
2017 Information management 55 14 6 2 1 2 20 89 4 160
2017 Information technology 57 12 6 3 0 0 21 88 4 214
2017 Evaluation 42 12 2 2 1 0 40 92 5 333
2017 Data sciences 62 11 4 2 1 0 20 91 4 97
2017 Policy 52 12 5 2 1 0 28 90 3 511
2017 Project management 55 14 6 3 2 0 20 87 6 229
2017 Other services to the public 55 10 9 9 0 0 17 79 10 89
2017 None of the above 51 15 4 1 1 1 27 91 4 357

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 52 25 9 5 2 4 3 83 7 58
2018 Health care practitioners 49 31 12 2 1 1 4 84 3 88
2018 Federal regulators 56 25 10 2 1 0 5 85 4 578
2018 Compliance, inspection and enforcement 53 25 13 3 2 1 3 82 5 433
2018 Communications or public affairs 63 21 7 1 0 0 7 91 2 197
2018 Access to information and privacy 58 22 10 0 0 0 9 89 0 52
2018 Security 71 11 8 6 0 3 0 86 6 35
2018 Science and technology 69 16 5 1 1 1 8 92 2 510
2018 Legal services 68 22 0 5 0 0 5 95 5 18
2018 Administration and operations 74 14 3 1 0 0 8 95 2 492
2018 Human resources 68 16 6 2 0 2 6 92 2 191
2018 Financial management 63 19 6 2 2 1 6 89 4 144
2018 Procurement 45 29 21 0 0 0 5 78 0 19
2018 Real property 64 19 13 0 0 0 4 87 0 23
2018 Information management 67 12 6 1 2 3 9 90 3 122
2018 Information technology 58 19 10 4 0 1 9 85 4 146
2018 Evaluation 62 17 7 1 0 1 11 90 2 353
2018 Data sciences 72 12 7 2 0 0 5 90 3 77
2018 Policy 69 19 5 1 1 0 7 94 1 373
2018 Project management 66 19 8 1 1 1 5 91 1 151
2018 Other services to the public 56 34 4 2 0 0 4 94 2 52
2018 None of the above 74 12 3 3 0 1 7 94 3 149
2017 Client contact centre 52 26 10 4 3 1 3 82 8 137
2017 Health care practitioners 45 30 10 6 3 1 5 79 10 383
2017 Federal regulators 60 23 8 2 1 1 6 89 3 559
2017 Compliance, inspection and enforcement 51 23 14 7 3 0 4 76 10 388
2017 Communications or public affairs 64 19 5 0 2 0 9 92 3 224
2017 Access to information and privacy 56 17 10 2 3 0 12 83 6 59
2017 Security 75 16 9 0 0 0 0 91 0 38
2017 Science and technology 67 15 5 2 0 1 10 91 3 603
2017 Legal services 47 34 0 5 0 0 14 95 5 20
2017 Administration and operations 66 17 5 2 1 1 9 91 3 888
2017 Human resources 75 14 5 0 1 0 5 94 1 241
2017 Financial management 65 21 4 2 2 1 6 92 4 209
2017 Procurement 66 26 0 0 3 0 6 97 3 36
2017 Real property 65 18 8 2 2 0 5 88 4 51
2017 Materiel management 49 31 5 6 0 0 10 88 6 14
2017 Information management 68 12 7 3 1 1 9 88 4 162
2017 Information technology 71 13 6 3 1 0 5 89 5 216
2017 Evaluation 59 20 6 1 0 1 12 91 1 334
2017 Data sciences 74 17 4 0 1 0 4 95 1 97
2017 Policy 66 22 5 1 0 0 6 93 2 510
2017 Project management 65 21 7 2 0 0 4 90 2 227
2017 Other services to the public 67 14 11 3 0 0 4 85 3 89
2017 None of the above 64 17 6 2 1 1 9 90 3 356

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 53 8 10 7 14 3 5 66 23 59
2018 Health care practitioners 65 18 9 0 3 0 5 87 3 88
2018 Federal regulators 67 18 4 3 3 0 5 89 6 579
2018 Compliance, inspection and enforcement 64 18 5 3 5 1 4 86 9 435
2018 Communications or public affairs 69 14 4 4 3 0 6 88 7 197
2018 Access to information and privacy 71 13 3 2 4 0 7 91 6 52
2018 Security 53 22 6 11 3 3 3 79 15 35
2018 Science and technology 62 16 8 3 5 2 4 83 8 514
2018 Legal services 85 0 5 0 5 0 5 89 5 18
2018 Administration and operations 65 16 8 3 5 0 3 84 8 492
2018 Human resources 68 16 5 2 1 1 7 91 3 192
2018 Financial management 69 14 6 3 2 0 6 89 5 146
2018 Procurement 90 0 0 0 0 0 10 100 0 19
2018 Real property 65 24 0 0 4 0 7 95 5 23
2018 Information management 54 22 9 2 7 2 3 81 10 123
2018 Information technology 75 9 5 2 2 1 6 90 5 147
2018 Evaluation 60 17 8 3 3 1 7 84 7 355
2018 Data sciences 72 9 7 2 5 0 4 84 8 78
2018 Policy 74 13 4 1 4 0 4 91 5 376
2018 Project management 62 17 5 8 3 1 4 83 12 153
2018 Other services to the public 52 26 12 3 2 0 5 82 5 52
2018 None of the above 66 9 7 2 9 2 4 80 12 148
2017 Client contact centre 59 23 7 3 6 1 2 83 10 137
2017 Health care practitioners 59 18 10 3 4 2 4 81 8 382
2017 Federal regulators 66 19 5 3 2 1 4 89 5 564
2017 Compliance, inspection and enforcement 60 16 9 4 6 1 4 80 11 393
2017 Communications or public affairs 69 14 6 3 3 0 4 87 6 221
2017 Access to information and privacy 63 12 10 2 4 0 10 83 6 60
2017 Security 43 22 21 4 4 3 2 69 9 38
2017 Science and technology 60 19 7 4 5 1 5 84 9 606
2017 Legal services 66 10 10 0 0 5 9 88 0 21
2017 Administration and operations 58 19 9 5 4 1 4 81 9 897
2017 Human resources 60 17 8 4 4 1 6 83 9 246
2017 Financial management 58 19 8 5 4 1 3 82 9 212
2017 Procurement 53 21 8 9 3 0 5 79 13 36
2017 Real property 57 17 12 6 7 0 2 75 13 51
2017 Materiel management 38 28 10 6 10 0 10 73 17 14
2017 Information management 58 18 8 6 4 1 4 81 11 162
2017 Information technology 60 20 6 5 4 1 5 85 9 217
2017 Evaluation 66 19 5 4 3 1 3 89 7 334
2017 Data sciences 70 20 4 0 3 1 2 93 3 97
2017 Policy 69 17 5 3 2 0 4 90 5 513
2017 Project management 66 13 6 5 4 1 4 83 10 229
2017 Other services to the public 59 12 10 1 12 1 5 75 14 88
2017 None of the above 60 18 7 3 6 1 5 83 9 357

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 52 16 18 3 6 3 2 71 9 59
2018 Health care practitioners 50 32 7 5 3 1 2 84 8 88
2018 Federal regulators 50 30 12 4 0 1 3 83 5 581
2018 Compliance, inspection and enforcement 43 32 15 4 3 0 3 78 7 435
2018 Communications or public affairs 43 28 17 8 1 0 3 73 10 197
2018 Access to information and privacy 39 37 13 3 4 0 4 78 7 51
2018 Security 34 24 14 24 3 0 0 58 28 35
2018 Science and technology 47 30 14 4 2 0 3 80 6 512
2018 Legal services 44 39 0 11 0 0 5 88 12 17
2018 Administration and operations 45 32 15 4 3 0 2 78 7 492
2018 Human resources 53 23 12 4 6 1 1 78 10 192
2018 Financial management 49 26 14 2 3 1 5 80 6 145
2018 Procurement 59 30 5 0 5 0 0 90 5 19
2018 Real property 59 32 0 4 4 0 0 91 9 23
2018 Information management 42 33 10 8 4 1 1 78 12 123
2018 Information technology 50 19 20 2 3 1 5 74 5 147
2018 Evaluation 47 29 15 2 2 2 3 80 4 355
2018 Data sciences 46 31 16 5 1 0 0 77 7 78
2018 Policy 49 30 15 2 3 0 1 80 5 374
2018 Project management 45 31 15 5 2 0 2 77 7 153
2018 Other services to the public 53 26 10 7 3 0 2 80 10 52
2018 None of the above 53 33 6 3 1 2 2 89 5 149
2017 Client contact centre 54 30 8 2 3 1 2 86 6 136
2017 Health care practitioners 49 34 10 4 1 0 2 85 5 381
2017 Federal regulators 52 29 10 4 1 0 3 84 5 562
2017 Compliance, inspection and enforcement 46 30 13 5 2 1 3 79 7 393
2017 Communications or public affairs 48 32 11 4 3 0 2 81 7 222
2017 Access to information and privacy 46 29 21 3 2 0 0 74 5 60
2017 Security 32 26 16 23 0 0 3 59 24 38
2017 Science and technology 50 29 11 3 2 1 4 83 5 604
2017 Legal services 32 48 6 5 5 0 5 84 9 21
2017 Administration and operations 48 32 10 4 2 0 4 83 6 895
2017 Human resources 49 29 14 4 3 0 2 78 8 246
2017 Financial management 47 31 11 5 2 1 3 82 7 211
2017 Procurement 47 39 5 5 3 0 0 87 8 36
2017 Real property 55 35 7 2 0 0 2 91 2 50
2017 Materiel management 52 39 0 0 0 0 10 100 0 14
2017 Information management 44 29 14 9 1 1 3 75 10 162
2017 Information technology 49 27 13 4 3 1 3 79 8 216
2017 Evaluation 44 33 13 6 1 1 3 80 7 335
2017 Data sciences 52 21 18 4 2 1 1 75 6 97
2017 Policy 48 31 13 4 2 0 2 80 6 513
2017 Project management 52 27 11 5 3 1 2 81 8 229
2017 Other services to the public 54 16 22 5 2 1 1 71 7 89
2017 None of the above 52 27 11 3 1 1 3 83 5 355

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 13 33 38 13 3 0 0 45 17 60
2018 Health care practitioners 17 33 38 9 3 0 0 49 13 89
2018 Federal regulators 11 32 38 13 6 0 0 42 20 585
2018 Compliance, inspection and enforcement 10 30 39 15 5 0 0 40 21 437
2018 Communications or public affairs 9 28 43 13 6 0 0 37 20 197
2018 Access to information and privacy 20 36 23 16 5 0 0 55 21 51
2018 Security 22 14 42 14 9 0 0 36 22 34
2018 Science and technology 14 36 34 11 4 0 0 51 15 517
2018 Legal services 11 40 34 15 0 0 0 51 15 19
2018 Administration and operations 19 32 35 8 4 0 1 52 12 494
2018 Human resources 12 34 36 13 4 0 0 46 18 195
2018 Financial management 20 29 31 13 7 0 0 49 20 147
2018 Procurement 20 45 25 10 0 0 0 65 10 19
2018 Real property 12 20 41 19 4 4 0 33 24 24
2018 Information management 21 43 26 5 4 1 0 65 9 124
2018 Information technology 14 31 37 15 3 0 1 45 18 146
2018 Evaluation 14 37 33 11 3 1 0 52 15 356
2018 Data sciences 16 40 30 10 5 0 0 56 15 79
2018 Policy 9 35 36 15 5 0 0 44 19 379
2018 Project management 7 37 42 12 2 0 0 44 14 153
2018 Other services to the public 15 40 37 5 3 0 0 55 8 52
2018 None of the above 13 30 35 17 5 0 1 43 22 151
2017 Client contact centre 13 35 29 12 10 0 1 48 22 138
2017 Health care practitioners 9 31 33 13 12 2 0 41 26 382
2017 Federal regulators 7 29 42 14 7 0 0 37 21 564
2017 Compliance, inspection and enforcement 5 27 42 19 6 0 0 33 26 392
2017 Communications or public affairs 8 31 37 19 5 0 0 39 24 224
2017 Access to information and privacy 6 35 46 8 5 0 0 41 13 59
2017 Security 9 22 48 12 9 0 0 31 21 38
2017 Science and technology 9 37 36 14 4 0 0 46 18 609
2017 Legal services 15 30 37 9 9 0 0 45 18 21
2017 Administration and operations 13 28 38 13 7 0 0 41 20 894
2017 Human resources 7 24 49 11 7 1 0 32 18 246
2017 Financial management 15 34 35 10 5 0 1 49 15 212
2017 Procurement 8 40 34 12 5 0 0 48 18 36
2017 Real property 15 28 37 14 4 0 2 44 19 50
2017 Materiel management 28 32 30 10 0 0 0 60 10 14
2017 Information management 15 37 34 9 5 0 0 52 14 160
2017 Information technology 13 34 34 9 8 1 0 48 18 216
2017 Evaluation 9 32 40 10 6 0 1 42 17 334
2017 Data sciences 20 29 36 13 1 0 1 49 14 97
2017 Policy 9 27 42 15 7 0 0 37 21 513
2017 Project management 13 32 33 15 6 0 1 46 21 230
2017 Other services to the public 11 29 36 17 6 0 0 40 24 89
2017 None of the above 17 32 33 11 7 1 0 49 17 357

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 9 13 45 17 16 0 0 34 22 59
2018 Health care practitioners 6 18 40 24 11 0 0 35 24 88
2018 Federal regulators 9 19 42 21 9 0 0 30 28 578
2018 Compliance, inspection and enforcement 10 21 40 22 8 0 0 29 31 435
2018 Communications or public affairs 9 25 39 20 4 0 2 25 35 192
2018 Access to information and privacy 7 20 35 25 14 0 0 39 26 52
2018 Security 16 16 37 22 8 0 0 31 32 35
2018 Science and technology 6 16 41 25 13 0 0 37 22 509
2018 Legal services 5 34 40 16 5 0 0 21 39 19
2018 Administration and operations 9 15 38 23 13 0 1 37 25 485
2018 Human resources 14 20 43 16 7 0 0 23 33 191
2018 Financial management 12 21 37 17 13 0 1 29 33 143
2018 Procurement 11 11 42 36 0 0 0 36 22 18
2018 Real property 9 21 38 23 8 0 0 32 30 24
2018 Information management 7 11 37 29 16 0 0 45 18 117
2018 Information technology 10 22 39 22 7 0 1 30 31 147
2018 Evaluation 6 17 38 27 11 1 0 38 23 354
2018 Data sciences 12 20 29 29 9 0 1 38 32 78
2018 Policy 11 19 38 22 10 0 0 32 30 376
2018 Project management 7 22 35 29 7 1 0 36 29 153
2018 Other services to the public 10 8 54 18 9 0 0 27 19 52
2018 None of the above 9 22 37 21 11 1 0 32 30 147
2017 Client contact centre 13 16 40 22 9 0 1 31 29 139
2017 Health care practitioners 13 26 36 20 4 0 0 24 40 382
2017 Federal regulators 10 19 43 20 7 0 1 28 29 563
2017 Compliance, inspection and enforcement 8 20 42 21 7 0 0 29 29 393
2017 Communications or public affairs 10 24 47 13 6 0 0 19 34 224
2017 Access to information and privacy 6 23 39 24 8 0 0 32 30 59
2017 Security 12 20 39 19 9 0 0 28 33 38
2017 Science and technology 7 14 44 25 9 0 1 35 21 608
2017 Legal services 14 15 53 14 5 0 0 19 28 21
2017 Administration and operations 11 19 41 20 9 0 0 29 29 898
2017 Human resources 9 27 40 18 5 0 0 24 37 245
2017 Financial management 9 17 38 24 11 1 1 36 26 211
2017 Procurement 11 15 35 31 8 0 0 39 26 35
2017 Real property 7 21 37 20 14 0 0 35 28 51
2017 Materiel management 0 19 43 21 16 0 0 37 19 14
2017 Information management 11 11 44 23 11 0 0 34 22 161
2017 Information technology 11 18 38 24 7 0 1 32 30 217
2017 Evaluation 5 19 39 26 11 0 1 37 24 335
2017 Data sciences 6 17 34 25 15 1 2 42 23 96
2017 Policy 9 22 43 19 7 0 0 26 31 511
2017 Project management 9 18 40 22 10 0 1 32 28 229
2017 Other services to the public 9 14 44 30 3 0 0 33 23 89
2017 None of the above 8 18 38 23 11 1 1 35 26 355
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 43 20 16 10 5 0 6 46 54 60
2018 Health care practitioners 24 24 28 7 17 1 0 25 75 89
2018 Federal regulators 22 26 25 12 12 2 0 23 77 582
2018 Compliance, inspection and enforcement 15 20 24 15 20 5 2 16 84 437
2018 Communications or public affairs 29 27 22 9 10 2 0 30 70 197
2018 Access to information and privacy 25 32 16 13 12 1 0 25 75 52
2018 Security 27 43 21 2 7 0 0 27 73 35
2018 Science and technology 19 27 23 15 12 4 1 20 80 514
2018 Legal services 10 29 30 11 20 0 0 10 90 19
2018 Administration and operations 32 23 20 12 10 2 1 33 67 493
2018 Human resources 34 23 24 9 8 2 1 34 66 194
2018 Financial management 34 25 18 11 13 0 1 34 66 146
2018 Procurement 16 11 26 21 21 5 0 17 83 18
2018 Real property 28 35 24 4 10 0 0 28 72 24
2018 Information management 34 30 19 9 6 1 0 34 66 123
2018 Information technology 30 27 22 7 10 3 0 31 69 147
2018 Evaluation 22 24 22 16 10 4 1 24 76 355
2018 Data sciences 21 15 25 16 18 5 1 22 78 78
2018 Policy 27 25 21 9 13 4 2 28 72 379
2018 Project management 23 26 22 12 14 4 1 24 76 153
2018 Other services to the public 37 23 18 1 17 1 2 38 62 52
2018 None of the above 32 20 20 9 15 1 2 34 66 150
2017 Client contact centre 30 18 20 16 12 3 1 31 69 139
2017 Health care practitioners 17 23 20 16 22 2 1 17 83 384
2017 Federal regulators 20 23 23 12 15 6 0 22 78 563
2017 Compliance, inspection and enforcement 11 23 23 14 25 4 1 12 88 393
2017 Communications or public affairs 30 19 20 15 13 3 0 31 69 224
2017 Access to information and privacy 17 33 23 10 9 5 3 18 82 60
2017 Security 27 28 14 18 9 5 0 28 72 38
2017 Science and technology 28 21 21 12 13 4 0 29 71 609
2017 Legal services 19 44 15 9 9 5 0 19 81 21
2017 Administration and operations 30 23 18 11 14 3 1 32 68 898
2017 Human resources 26 21 24 15 11 2 2 27 73 246
2017 Financial management 26 28 19 11 13 1 0 27 73 212
2017 Procurement 21 25 23 15 10 6 0 23 77 36
2017 Real property 18 20 30 10 19 1 2 18 82 51
2017 Materiel management 21 34 22 6 16 0 0 21 79 14
2017 Information management 38 23 15 8 15 1 0 38 62 162
2017 Information technology 28 31 18 12 10 1 0 28 72 217
2017 Evaluation 24 26 18 12 13 6 1 26 74 335
2017 Data sciences 28 24 15 15 13 5 1 29 71 97
2017 Policy 29 27 18 10 12 4 1 30 70 513
2017 Project management 30 22 22 12 11 3 1 31 69 230
2017 Other services to the public 23 15 19 16 22 2 3 24 76 89
2017 None of the above 30 21 20 11 11 5 2 32 68 357

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Client contact centre 37 31
2018 Health care practitioners 21 68
2018 Federal regulators 23 451
2018 Compliance, inspection and enforcement 27 349
2018 Communications or public affairs 25 137
2018 Access to information and privacy 16 37
2018 Security 11 25
2018 Science and technology 20 405
2018 Legal services 16 17
2018 Administration and operations 23 325
2018 Human resources 27 129
2018 Financial management 16 97
2018 Procurement 47 14
2018 Real property 11 17
2018 Information management 31 80
2018 Information technology 21 100
2018 Evaluation 20 260
2018 Data sciences 39 59
2018 Policy 26 258
2018 Project management 25 111
2018 Other services to the public 13 34
2018 None of the above 26 96
2017 Client contact centre 19 90
2017 Health care practitioners 35 299
2017 Federal regulators 21 412
2017 Compliance, inspection and enforcement 27 331
2017 Communications or public affairs 20 148
2017 Access to information and privacy 25 45
2017 Security 24 24
2017 Science and technology 19 408
2017 Legal services 11 16
2017 Administration and operations 25 589
2017 Human resources 24 174
2017 Financial management 17 152
2017 Procurement 18 26
2017 Real property 19 39
2017 Materiel management 20 10
2017 Information management 25 98
2017 Information technology 16 154
2017 Evaluation 22 231
2017 Data sciences 19 64
2017 Policy 24 341
2017 Project management 22 152
2017 Other services to the public 37 65
2017 None of the above 27 226

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Client contact centre 41 31
2018 Health care practitioners 40 68
2018 Federal regulators 55 451
2018 Compliance, inspection and enforcement 46 349
2018 Communications or public affairs 29 137
2018 Access to information and privacy 40 37
2018 Security 15 25
2018 Science and technology 50 405
2018 Legal services 32 17
2018 Administration and operations 34 325
2018 Human resources 31 129
2018 Financial management 34 97
2018 Procurement 54 14
2018 Real property 33 17
2018 Information management 25 80
2018 Information technology 34 100
2018 Evaluation 49 260
2018 Data sciences 49 59
2018 Policy 39 258
2018 Project management 44 111
2018 Other services to the public 48 34
2018 None of the above 41 95
2017 Client contact centre 38 90
2017 Health care practitioners 43 299
2017 Federal regulators 50 412
2017 Compliance, inspection and enforcement 51 331
2017 Communications or public affairs 37 148
2017 Access to information and privacy 41 45
2017 Security 55 24
2017 Science and technology 45 408
2017 Legal services 23 16
2017 Administration and operations 31 589
2017 Human resources 30 174
2017 Financial management 28 152
2017 Procurement 30 26
2017 Real property 33 39
2017 Materiel management 47 10
2017 Information management 34 98
2017 Information technology 32 154
2017 Evaluation 42 231
2017 Data sciences 53 64
2017 Policy 41 341
2017 Project management 39 152
2017 Other services to the public 21 65
2017 None of the above 40 226

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Client contact centre 19 31
2018 Health care practitioners 27 68
2018 Federal regulators 22 451
2018 Compliance, inspection and enforcement 30 349
2018 Communications or public affairs 21 137
2018 Access to information and privacy 19 37
2018 Security 27 25
2018 Science and technology 27 405
2018 Legal services 28 17
2018 Administration and operations 21 325
2018 Human resources 26 129
2018 Financial management 23 97
2018 Procurement 7 14
2018 Real property 11 17
2018 Information management 25 80
2018 Information technology 26 100
2018 Evaluation 21 260
2018 Data sciences 29 59
2018 Policy 31 258
2018 Project management 22 111
2018 Other services to the public 26 34
2018 None of the above 30 96
2017 Client contact centre 14 90
2017 Health care practitioners 20 299
2017 Federal regulators 23 412
2017 Compliance, inspection and enforcement 22 331
2017 Communications or public affairs 16 148
2017 Access to information and privacy 16 45
2017 Security 27 24
2017 Science and technology 23 408
2017 Legal services 25 16
2017 Administration and operations 23 589
2017 Human resources 23 174
2017 Financial management 18 152
2017 Procurement 14 26
2017 Real property 9 39
2017 Materiel management 8 10
2017 Information management 24 98
2017 Information technology 19 154
2017 Evaluation 18 231
2017 Data sciences 20 64
2017 Policy 17 341
2017 Project management 15 152
2017 Other services to the public 16 65
2017 None of the above 16 226

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Client contact centre 34 31
2018 Health care practitioners 40 68
2018 Federal regulators 38 451
2018 Compliance, inspection and enforcement 42 349
2018 Communications or public affairs 47 137
2018 Access to information and privacy 53 37
2018 Security 48 25
2018 Science and technology 27 405
2018 Legal services 39 17
2018 Administration and operations 40 325
2018 Human resources 34 129
2018 Financial management 37 97
2018 Procurement 41 14
2018 Real property 62 17
2018 Information management 31 80
2018 Information technology 56 100
2018 Evaluation 29 260
2018 Data sciences 29 59
2018 Policy 41 258
2018 Project management 40 111
2018 Other services to the public 27 34
2018 None of the above 50 95
2017 Client contact centre 36 90
2017 Health care practitioners 51 299
2017 Federal regulators 43 412
2017 Compliance, inspection and enforcement 45 331
2017 Communications or public affairs 52 148
2017 Access to information and privacy 35 45
2017 Security 39 24
2017 Science and technology 36 408
2017 Legal services 33 16
2017 Administration and operations 45 589
2017 Human resources 35 174
2017 Financial management 42 152
2017 Procurement 34 26
2017 Real property 67 39
2017 Materiel management 12 10
2017 Information management 41 98
2017 Information technology 53 154
2017 Evaluation 33 231
2017 Data sciences 33 64
2017 Policy 40 341
2017 Project management 44 152
2017 Other services to the public 28 65
2017 None of the above 42 226

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Client contact centre 17 31
2018 Health care practitioners 3 68
2018 Federal regulators 9 451
2018 Compliance, inspection and enforcement 12 349
2018 Communications or public affairs 8 137
2018 Access to information and privacy 8 37
2018 Security 4 25
2018 Science and technology 7 405
2018 Legal services 5 17
2018 Administration and operations 8 325
2018 Human resources 10 129
2018 Financial management 5 97
2018 Procurement 0 14
2018 Real property 6 17
2018 Information management 8 80
2018 Information technology 5 100
2018 Evaluation 10 260
2018 Data sciences 8 59
2018 Policy 8 258
2018 Project management 8 111
2018 Other services to the public 3 34
2018 None of the above 6 95
2017 Client contact centre 3 90
2017 Health care practitioners 7 299
2017 Federal regulators 8 412
2017 Compliance, inspection and enforcement 11 331
2017 Communications or public affairs 8 148
2017 Access to information and privacy 0 45
2017 Security 6 24
2017 Science and technology 11 408
2017 Legal services 12 16
2017 Administration and operations 8 589
2017 Human resources 9 174
2017 Financial management 5 152
2017 Procurement 0 26
2017 Real property 7 39
2017 Materiel management 0 10
2017 Information management 5 98
2017 Information technology 3 154
2017 Evaluation 10 231
2017 Data sciences 11 64
2017 Policy 7 341
2017 Project management 10 152
2017 Other services to the public 11 65
2017 None of the above 5 226

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Client contact centre 32 31
2018 Health care practitioners 33 68
2018 Federal regulators 50 451
2018 Compliance, inspection and enforcement 57 349
2018 Communications or public affairs 26 137
2018 Access to information and privacy 32 37
2018 Security 11 25
2018 Science and technology 44 405
2018 Legal services 34 17
2018 Administration and operations 23 325
2018 Human resources 27 129
2018 Financial management 27 97
2018 Procurement 40 14
2018 Real property 40 17
2018 Information management 28 80
2018 Information technology 29 100
2018 Evaluation 48 260
2018 Data sciences 40 59
2018 Policy 33 258
2018 Project management 34 111
2018 Other services to the public 28 34
2018 None of the above 34 96

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Client contact centre 17 31
2018 Health care practitioners 43 68
2018 Federal regulators 26 451
2018 Compliance, inspection and enforcement 26 349
2018 Communications or public affairs 32 137
2018 Access to information and privacy 39 37
2018 Security 32 25
2018 Science and technology 23 405
2018 Legal services 61 17
2018 Administration and operations 33 325
2018 Human resources 34 129
2018 Financial management 46 97
2018 Procurement 27 14
2018 Real property 46 17
2018 Information management 36 80
2018 Information technology 37 100
2018 Evaluation 26 260
2018 Data sciences 27 59
2018 Policy 26 258
2018 Project management 23 111
2018 Other services to the public 43 34
2018 None of the above 35 95
2017 Client contact centre 38 90
2017 Health care practitioners 42 299
2017 Federal regulators 43 412
2017 Compliance, inspection and enforcement 42 331
2017 Communications or public affairs 38 148
2017 Access to information and privacy 45 45
2017 Security 46 24
2017 Science and technology 48 408
2017 Legal services 51 16
2017 Administration and operations 36 589
2017 Human resources 47 174
2017 Financial management 43 152
2017 Procurement 40 26
2017 Real property 23 39
2017 Materiel management 49 10
2017 Information management 46 98
2017 Information technology 38 154
2017 Evaluation 43 231
2017 Data sciences 40 64
2017 Policy 42 341
2017 Project management 38 152
2017 Other services to the public 46 65
2017 None of the above 41 226

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Client contact centre 3 44 25 10 0 19 29
2018 Health care practitioners 2 40 21 11 5 21 63
2018 Federal regulators 5 32 22 10 8 23 442
2018 Compliance, inspection and enforcement 3 28 23 12 7 27 340
2018 Communications or public affairs 4 45 17 6 6 22 133
2018 Access to information and privacy 3 30 42 7 5 13 36
2018 Security 4 53 19 12 4 8 22
2018 Science and technology 4 36 22 12 6 19 391
2018 Legal services 0 33 16 23 5 23 17
2018 Administration and operations 5 41 19 13 5 18 315
2018 Human resources 4 45 18 13 5 15 119
2018 Financial management 3 45 20 13 3 16 94
2018 Procurement 7 28 8 22 21 15 13
2018 Real property 13 19 23 6 13 26 15
2018 Information management 6 51 16 9 5 13 76
2018 Information technology 4 37 15 14 7 23 96
2018 Evaluation 3 40 22 12 7 17 255
2018 Data sciences 0 35 23 20 3 19 58
2018 Policy 5 40 21 13 4 17 246
2018 Project management 7 37 17 16 7 17 105
2018 Other services to the public 5 43 17 5 10 20 32
2018 None of the above 5 32 27 10 3 22 92
2017 Client contact centre 7 48 20 8 3 14 89
2017 Health care practitioners 4 33 20 14 8 22 286
2017 Federal regulators 3 46 22 10 4 15 404
2017 Compliance, inspection and enforcement 3 37 20 14 7 19 330
2017 Communications or public affairs 3 40 21 14 7 15 147
2017 Access to information and privacy 7 38 23 12 4 16 44
2017 Security 0 22 10 6 35 26 24
2017 Science and technology 2 42 22 11 6 17 403
2017 Legal services 0 63 25 6 0 6 16
2017 Administration and operations 5 47 15 12 7 14 573
2017 Human resources 4 49 24 9 5 10 171
2017 Financial management 5 49 14 9 5 19 150
2017 Procurement 21 41 15 15 4 4 24
2017 Real property 0 45 18 8 7 22 39
2017 Information management 5 57 19 7 4 9 93
2017 Information technology 5 46 19 10 4 15 151
2017 Evaluation 6 50 14 12 4 15 230
2017 Data sciences 3 50 16 16 5 9 60
2017 Policy 2 44 27 11 3 13 334
2017 Project management 3 51 17 10 6 13 152
2017 Other services to the public 12 41 14 10 0 22 64
2017 None of the above 6 46 18 10 5 15 222

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Client contact centre 38 62 31
2018 Health care practitioners 26 74 66
2018 Federal regulators 22 78 447
2018 Compliance, inspection and enforcement 22 78 347
2018 Communications or public affairs 27 73 137
2018 Access to information and privacy 22 78 37
2018 Security 28 72 25
2018 Science and technology 24 76 402
2018 Legal services 11 89 17
2018 Administration and operations 30 70 319
2018 Human resources 38 62 127
2018 Financial management 32 68 95
2018 Procurement 33 67 14
2018 Real property 25 75 17
2018 Information management 43 57 80
2018 Information technology 36 64 99
2018 Evaluation 27 73 260
2018 Data sciences 25 75 59
2018 Policy 25 75 258
2018 Project management 30 70 109
2018 Other services to the public 32 68 33
2018 None of the above 38 62 97

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 32 19 17 12 6 0 13 59 22 59
2018 Health care practitioners 38 17 14 9 8 3 11 64 20 89
2018 Federal regulators 39 18 13 10 8 1 11 65 20 582
2018 Compliance, inspection and enforcement 32 19 16 8 13 1 10 58 24 436
2018 Communications or public affairs 27 14 18 12 16 0 12 47 32 197
2018 Access to information and privacy 38 17 18 20 6 3 0 56 26 52
2018 Security 31 19 14 13 12 3 8 56 28 35
2018 Science and technology 38 16 16 8 8 2 13 62 18 515
2018 Legal services 31 5 34 11 20 0 0 36 31 19
2018 Administration and operations 30 17 12 16 17 1 7 51 36 491
2018 Human resources 33 18 15 10 12 0 12 58 25 192
2018 Financial management 33 20 19 9 15 1 3 56 25 147
2018 Procurement 20 10 24 25 20 0 0 31 45 19
2018 Real property 35 12 19 19 3 0 11 53 25 24
2018 Information management 36 20 15 9 7 4 10 64 18 123
2018 Information technology 30 17 20 9 14 1 8 52 26 147
2018 Evaluation 36 18 13 10 5 3 15 67 17 354
2018 Data sciences 28 16 21 14 12 4 5 47 29 79
2018 Policy 32 19 16 9 15 2 7 55 27 377
2018 Project management 26 21 16 9 15 1 12 54 28 152
2018 Other services to the public 29 24 8 12 14 0 13 61 30 52
2018 None of the above 38 19 11 7 10 2 13 67 20 151

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 9 14 18 31 12 0 15 28 51 31
2018 Health care practitioners 14 20 16 15 23 1 11 38 43 68
2018 Federal regulators 8 22 19 19 25 2 5 33 46 450
2018 Compliance, inspection and enforcement 8 21 19 22 24 2 4 31 49 349
2018 Communications or public affairs 8 23 13 22 21 4 10 36 50 136
2018 Access to information and privacy 19 31 20 20 7 0 2 51 28 37
2018 Security 13 31 5 12 30 0 10 49 46 25
2018 Science and technology 10 17 21 20 26 3 4 29 49 399
2018 Legal services 5 22 27 5 34 0 7 29 42 17
2018 Administration and operations 13 25 19 16 19 2 5 42 38 323
2018 Human resources 20 21 10 22 18 4 5 45 44 129
2018 Financial management 12 24 24 13 21 2 5 38 36 96
2018 Procurement 20 26 14 6 34 0 0 46 40 14
2018 Real property 6 17 20 32 15 0 11 25 52 17
2018 Information management 18 15 28 18 13 1 7 36 34 79
2018 Information technology 17 22 17 15 18 1 11 43 37 98
2018 Evaluation 5 22 24 18 24 1 6 29 45 261
2018 Data sciences 17 10 20 22 24 2 5 29 50 59
2018 Policy 10 23 10 23 28 2 4 35 54 258
2018 Project management 8 27 14 16 20 3 12 41 42 111
2018 Other services to the public 13 17 20 18 21 2 8 34 44 34
2018 None of the above 14 24 17 9 28 0 7 42 40 97
2017 Client contact centre 8 21 16 33 15 0 7 31 51 90
2017 Health care practitioners 9 20 11 15 32 4 9 33 54 296
2017 Federal regulators 7 24 17 20 21 3 6 34 46 414
2017 Compliance, inspection and enforcement 7 17 20 19 29 2 6 26 52 332
2017 Communications or public affairs 11 18 12 25 27 0 7 31 56 149
2017 Access to information and privacy 12 29 11 18 17 0 13 47 40 45
2017 Security 3 4 22 17 23 28 3 10 58 24
2017 Science and technology 9 21 17 19 24 3 7 34 48 411
2017 Legal services 18 25 27 0 30 0 0 43 30 16
2017 Administration and operations 11 21 16 14 28 1 10 35 46 589
2017 Human resources 13 20 20 16 20 1 11 37 41 174
2017 Financial management 12 23 14 13 29 2 6 38 47 153
2017 Procurement 8 10 20 16 29 0 17 22 54 26
2017 Real property 13 21 14 16 23 2 12 39 45 39
2017 Materiel management 8 45 27 12 8 0 0 53 20 10
2017 Information management 12 27 16 18 22 1 4 41 42 100
2017 Information technology 13 21 18 13 24 3 9 38 42 154
2017 Evaluation 10 19 17 22 19 2 11 33 47 233
2017 Data sciences 8 27 11 12 25 9 8 43 44 65
2017 Policy 8 19 15 21 28 3 6 30 54 341
2017 Project management 17 19 16 19 21 5 4 40 43 152
2017 Other services to the public 8 23 14 15 32 3 3 34 51 65
2017 None of the above 13 28 11 16 22 3 8 45 43 227

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Client contact centre 9 6 9 29 38 0 9 16 74 31
2018 Health care practitioners 3 9 17 13 45 4 9 14 66 68
2018 Federal regulators 4 6 15 21 49 2 4 10 74 449
2018 Compliance, inspection and enforcement 2 8 11 22 54 1 2 10 78 348
2018 Communications or public affairs 3 13 8 19 43 3 10 18 72 135
2018 Access to information and privacy 3 27 13 11 47 0 0 30 58 36
2018 Security 0 23 6 16 45 0 10 26 67 25
2018 Science and technology 2 8 17 19 45 2 5 11 70 397
2018 Legal services 0 16 11 11 62 0 0 16 73 17
2018 Administration and operations 3 15 17 22 37 2 5 19 62 323
2018 Human resources 7 13 9 20 41 3 6 23 67 129
2018 Financial management 3 10 15 13 53 1 5 14 70 97
2018 Procurement 0 7 7 19 67 0 0 7 86 14
2018 Real property 0 31 17 6 40 0 6 33 49 17
2018 Information management 5 19 24 19 26 0 7 26 48 79
2018 Information technology 6 14 13 17 42 0 7 22 64 98
2018 Evaluation 2 11 17 18 45 2 5 14 68 261
2018 Data sciences 3 5 10 17 56 3 5 9 80 59
2018 Policy 4 7 11 21 50 2 5 13 76 258
2018 Project management 5 14 15 17 38 2 9 22 62 111
2018 Other services to the public 3 21 24 7 45 0 0 24 52 34
2018 None of the above 7 14 13 17 46 1 3 21 65 97
2017 Client contact centre 3 10 12 29 39 2 5 13 73 90
2017 Health care practitioners 3 8 10 17 54 3 6 12 78 297
2017 Federal regulators 2 9 10 20 49 4 7 12 77 413
2017 Compliance, inspection and enforcement 2 7 11 18 56 2 4 10 78 331
2017 Communications or public affairs 2 6 10 20 56 1 5 8 82 149
2017 Access to information and privacy 0 12 14 11 51 2 11 13 71 45
2017 Security 0 0 13 7 74 3 4 0 87 24
2017 Science and technology 2 9 13 15 52 3 7 12 74 410
2017 Legal services 12 14 14 12 43 6 0 27 59 16
2017 Administration and operations 2 7 11 19 55 1 5 10 79 588
2017 Human resources 2 9 10 13 58 2 7 12 77 174
2017 Financial management 1 7 10 16 57 1 7 8 80 153
2017 Procurement 8 6 6 4 58 3 14 17 76 26
2017 Real property 0 9 12 18 59 0 2 9 79 39
2017 Materiel management 0 28 32 20 19 0 0 28 40 10
2017 Information management 6 8 16 14 51 2 3 15 68 100
2017 Information technology 3 11 10 18 48 4 5 16 73 154
2017 Evaluation 2 7 10 21 43 4 12 11 77 233
2017 Data sciences 4 8 9 25 45 5 5 12 78 65
2017 Policy 1 6 8 16 56 5 8 8 83 340
2017 Project management 3 8 14 16 51 3 4 12 73 153
2017 Other services to the public 0 20 5 20 49 2 3 21 74 65
2017 None of the above 2 13 9 20 46 3 6 17 73 226
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