2018 Public Service Employee Survey Results by Theme for Health Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - PC

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 27 39 15 13 5 1 0 66 18 93
2018 PC-02 30 40 15 10 5 0 0 70 15 20
2018 PC-03 29 33 17 15 6 0 0 63 21 48
2017 PC 21 45 13 11 10 0 0 66 21 113
2017 PC-02 15 52 6 10 18 0 0 66 27 30
2017 PC-03 27 35 21 10 8 0 0 62 17 52
2017 PC-04 14 67 5 10 5 0 0 81 14 21
2014 PC 30 45 6 14 5 0 0 75 19 110
2014 PC-02 24 52 10 9 5 0 0 76 14 21
2014 PC-03 26 39 9 19 7 0 0 65 26 57
2014 PC-04 36 55 0 5 5 0 0 91 9 22
2011 PC 27 41 14 12 5 1 0 69 17 135
2011 PC-02 17 38 14 21 10 0 0 55 31 29
2011 PC-03 20 45 15 14 5 2 0 66 19 65
2011 PC-04 50 40 7 0 3 0 0 90 3 30
2008 PC 30 49 10 9 3 0 0 79 11 105
2008 PC-02 32 47 11 5 5 0 0 79 11 19
2008 PC-03 29 49 8 10 3 0 0 78 14 59
2008 PC-04 50 44 6 0 0 0 0 94 0 16

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 24 39 17 14 6 0 0 63 20 95
2018 PC-02 25 45 10 15 5 0 0 70 20 20
2018 PC-03 29 33 17 17 4 0 0 63 21 48
2018 PC-04 19 31 38 6 6 0 0 50 13 16
2017 PC 22 40 16 8 13 0 0 63 21 113
2017 PC-02 15 38 20 16 11 0 0 53 27 30
2017 PC-03 27 35 21 4 13 0 0 62 17 52
2017 PC-04 14 62 0 10 14 0 0 76 24 21

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 41 38 14 4 2 1 0 80 6 95
2018 PC-02 35 40 20 0 5 0 0 75 5 20
2018 PC-03 42 40 15 4 0 0 0 81 4 48
2018 PC-04 25 50 6 13 0 6 0 80 13 16
2017 PC 42 39 12 4 4 0 0 81 7 113
2017 PC-02 27 49 13 3 7 0 0 77 10 30
2017 PC-03 46 31 15 4 4 0 0 77 8 52
2017 PC-04 43 48 5 5 0 0 0 90 5 21
2014 PC 56 26 9 4 4 0 0 83 8 110
2014 PC-02 72 28 0 0 0 0 0 100 0 21
2014 PC-03 44 28 16 5 7 0 0 72 12 57
2014 PC-04 64 27 0 5 5 0 0 91 9 22
2011 PC 54 30 11 3 1 0 0 85 4 136
2011 PC-02 38 38 21 3 0 0 0 76 3 29
2011 PC-03 50 35 9 5 2 0 0 85 6 66
2011 PC-04 80 13 3 0 3 0 0 93 3 30

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 29 41 16 9 3 1 0 71 13 95
2018 PC-02 45 30 15 5 5 0 0 75 10 20
2018 PC-03 29 40 17 10 4 0 0 69 15 48
2018 PC-04 6 69 13 6 0 6 0 80 7 16
2017 PC 28 39 18 8 7 0 0 67 15 113
2017 PC-02 21 48 10 11 10 0 0 69 21 30
2017 PC-03 36 21 29 8 6 0 0 58 13 52
2017 PC-04 14 67 5 10 5 0 0 81 14 21
2014 PC 36 37 14 8 4 0 0 74 12 110
2014 PC-02 29 52 14 5 0 0 0 81 5 21
2014 PC-03 30 35 18 14 4 0 0 65 18 57
2014 PC-04 41 45 5 0 9 0 0 86 9 22
2011 PC 38 41 9 9 4 0 0 79 13 136
2011 PC-02 31 41 3 17 7 0 0 72 24 29
2011 PC-03 30 44 14 9 3 0 0 74 12 66
2011 PC-04 67 30 0 0 3 0 0 97 3 30
2008 PC 33 52 9 6 0 0 0 86 6 105
2008 PC-02 32 63 5 0 0 0 0 95 0 19
2008 PC-03 34 51 10 5 0 0 0 85 5 59
2008 PC-04 50 44 0 6 0 0 0 94 6 16

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 27 29 24 14 4 1 0 57 18 95
2018 PC-02 35 30 10 25 0 0 0 65 25 20
2018 PC-03 27 29 27 15 2 0 0 56 17 48
2018 PC-04 13 31 38 6 6 6 0 47 13 16
2017 PC 25 34 20 13 7 0 0 59 20 113
2017 PC-02 24 33 30 10 3 0 0 58 13 30
2017 PC-03 25 33 21 17 4 0 0 58 21 52
2017 PC-04 14 48 10 14 14 0 0 62 29 21
2014 PC 29 36 13 14 7 0 1 66 21 110
2014 PC-02 33 43 14 5 0 0 4 80 5 21
2014 PC-03 25 33 12 19 11 0 0 58 30 57
2014 PC-04 32 41 14 5 9 0 0 73 14 22
2011 PC 30 43 13 9 5 0 0 74 14 136
2011 PC-02 21 41 21 14 3 0 0 62 17 29
2011 PC-03 26 42 12 12 8 0 0 68 20 66
2011 PC-04 43 47 10 0 0 0 0 90 0 30

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 28 33 18 14 6 1 0 62 20 95
2018 PC-02 30 35 10 15 10 0 0 65 25 20
2018 PC-03 29 29 21 17 4 0 0 58 21 48
2018 PC-04 25 38 19 13 0 6 0 67 13 16
2017 PC 26 39 14 13 8 0 0 65 21 113
2017 PC-02 32 29 17 16 6 0 0 61 23 30
2017 PC-03 25 38 15 17 4 0 0 63 21 52
2017 PC-04 14 52 14 5 14 0 0 67 19 21
2014 PC 31 34 14 15 6 0 1 65 21 110
2014 PC-02 38 24 24 10 0 0 4 65 10 21
2014 PC-03 25 35 11 21 9 0 0 60 30 57
2014 PC-04 32 45 9 9 5 0 0 77 14 22
2011 PC 29 46 10 10 4 0 0 75 15 136
2011 PC-02 24 41 24 7 3 0 0 66 10 29
2011 PC-03 29 39 9 17 6 0 0 68 23 66
2011 PC-04 30 63 3 3 0 0 0 93 3 30
2008 PC 32 39 18 8 2 1 0 72 10 105
2008 PC-02 37 42 11 11 0 0 0 79 11 19
2008 PC-03 25 41 20 10 2 2 0 67 12 59
2008 PC-04 50 31 19 0 0 0 0 81 0 16

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 17 26 21 19 12 4 1 46 32 95
2018 PC-02 25 25 15 15 20 0 0 50 35 20
2018 PC-03 15 29 19 23 8 6 0 47 33 48
2018 PC-04 6 19 44 13 13 6 0 27 27 16
2017 PC 21 29 15 16 16 3 0 52 33 113
2017 PC-02 21 37 13 7 19 3 0 59 27 30
2017 PC-03 19 27 15 23 12 4 0 48 36 52
2017 PC-04 14 33 19 14 19 0 0 48 33 21
2014 PC 24 24 24 15 10 5 0 50 26 110
2014 PC-02 19 19 38 14 0 10 0 42 16 21
2014 PC-03 25 17 21 18 14 5 0 44 33 57
2014 PC-04 14 45 23 9 9 0 0 59 18 22
2011 PC 29 25 19 15 7 4 1 57 23 136
2011 PC-02 17 21 31 21 3 3 3 41 26 29
2011 PC-03 27 24 17 17 12 2 2 53 30 66
2011 PC-04 43 30 13 10 0 3 0 76 10 30
2008 PC 26 27 21 16 5 6 0 56 22 105
2008 PC-02 32 32 21 5 0 11 0 71 6 19
2008 PC-03 22 19 22 25 7 5 0 43 34 59
2008 PC-04 25 44 25 6 0 0 0 69 6 16
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 52 27 12 6 2 1 0 80 9 95
2018 PC-02 45 30 15 10 0 0 0 75 10 20
2018 PC-03 56 21 13 8 2 0 0 77 10 48
2018 PC-04 38 44 13 0 0 6 0 87 0 16
2017 PC 43 35 9 7 3 3 1 81 10 113
2017 PC-02 47 36 3 6 0 8 0 90 7 30
2017 PC-03 38 38 12 8 2 2 0 78 10 52
2017 PC-04 48 24 14 5 5 0 5 75 10 21
2014 PC 42 39 10 5 5 0 0 81 9 109
2014 PC-02 62 19 14 5 0 0 0 81 5 21
2014 PC-03 33 44 11 4 9 0 0 77 12 57
2014 PC-04 38 52 5 5 0 0 0 90 5 21
2011 PC 43 34 7 7 7 1 0 78 14 136
2011 PC-02 59 17 10 7 7 0 0 76 14 29
2011 PC-03 35 42 6 6 8 3 0 80 14 66
2011 PC-04 43 37 7 10 3 0 0 80 13 30
2008 PC 39 29 15 12 3 2 0 69 16 105
2008 PC-02 37 32 16 0 5 11 0 76 6 19
2008 PC-03 36 27 17 17 3 0 0 63 20 59
2008 PC-04 56 25 13 6 0 0 0 81 6 16

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 47 27 13 7 4 1 0 76 12 95
2018 PC-02 40 35 5 10 10 0 0 75 20 20
2018 PC-03 48 25 17 8 2 0 0 73 10 48
2018 PC-04 38 31 19 6 0 6 0 73 7 16
2017 PC 47 38 5 4 4 2 0 87 8 113
2017 PC-02 45 35 6 3 3 8 0 86 7 30
2017 PC-03 48 40 6 4 2 0 0 88 6 52
2017 PC-04 43 43 5 0 10 0 0 86 10 21
2014 PC 40 35 9 9 6 0 0 75 16 109
2014 PC-02 57 33 5 0 5 0 0 90 5 21
2014 PC-03 33 33 14 14 5 0 0 67 19 57
2014 PC-04 33 52 5 5 5 0 0 86 10 21
2011 PC 36 39 9 9 7 1 0 75 16 135
2011 PC-02 43 29 7 14 7 0 0 71 21 28
2011 PC-03 33 35 14 12 5 2 0 69 17 66
2011 PC-04 27 60 3 0 10 0 0 87 10 30
2008 PC 35 34 12 14 5 1 0 69 19 104
2008 PC-02 32 37 11 16 5 0 0 68 21 19
2008 PC-03 34 26 16 19 3 2 0 61 23 58
2008 PC-04 50 38 6 0 6 0 0 88 6 16

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 53 26 13 4 3 1 0 80 7 95
2018 PC-02 55 20 15 5 5 0 0 75 10 20
2018 PC-03 54 23 15 6 2 0 0 77 8 48
2018 PC-04 44 38 13 0 0 6 0 87 0 16
2017 PC 53 29 8 5 5 0 0 82 11 113
2017 PC-02 56 31 3 6 3 0 0 87 10 30
2017 PC-03 46 33 12 6 4 0 0 79 10 52
2017 PC-04 57 29 5 0 10 0 0 86 10 21
2014 PC 52 20 11 13 2 1 1 74 15 109
2014 PC-02 67 14 10 5 0 0 4 85 5 21
2014 PC-03 46 23 14 14 4 0 0 68 18 57
2014 PC-04 52 29 10 5 0 5 0 85 5 21

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 29 22 18 15 2 13 1 60 20 95
2018 PC-02 35 20 15 10 5 15 0 65 18 20
2018 PC-03 31 19 17 17 0 15 2 60 20 48
2018 PC-04 13 38 25 19 0 6 0 53 20 16
2017 PC 18 35 21 12 3 13 0 60 16 112
2017 PC-02 13 46 17 3 3 18 0 72 8 30
2017 PC-03 17 25 25 17 0 15 0 50 20 52
2017 PC-04 25 40 20 5 5 5 0 68 11 20
2014 PC 24 25 18 8 4 21 0 61 16 110
2014 PC-02 38 14 10 5 5 29 0 73 13 21
2014 PC-03 23 23 26 7 3 18 0 55 13 57
2014 PC-04 5 45 9 5 9 27 0 69 19 22
2011 PC 18 34 16 16 7 8 1 56 26 136
2011 PC-02 24 17 28 17 3 7 3 46 23 29
2011 PC-03 14 36 14 21 11 5 0 52 33 66
2011 PC-04 17 50 7 7 3 17 0 80 12 30

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 23 29 18 17 9 3 0 54 27 95
2018 PC-02 30 20 15 15 15 5 0 53 32 20
2018 PC-03 23 27 23 17 8 2 0 51 26 48
2018 PC-04 13 31 19 25 6 6 0 47 33 16
2017 PC 10 33 23 17 11 6 0 46 30 113
2017 PC-02 10 30 23 13 16 8 0 43 32 30
2017 PC-03 8 29 27 23 6 8 0 40 31 52
2017 PC-04 9 43 24 10 14 0 0 52 24 21
2014 PC 16 27 28 14 8 6 0 47 23 110
2014 PC-02 38 10 29 5 5 14 0 56 11 21
2014 PC-03 11 26 30 18 10 5 0 39 30 57
2014 PC-04 5 45 32 9 5 5 0 52 14 22
2011 PC 14 35 22 17 11 1 1 49 28 136
2011 PC-02 14 34 17 21 10 0 3 50 32 29
2011 PC-03 11 29 26 18 15 2 0 40 34 66
2011 PC-04 20 47 20 13 0 0 0 67 13 30
2008 PC 22 39 17 16 5 1 0 62 21 105
2008 PC-02 37 26 21 16 0 0 0 63 16 19
2008 PC-03 15 32 22 20 8 2 0 48 29 59
2008 PC-04 25 63 6 6 0 0 0 88 6 16

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 13 30 18 19 11 8 1 47 33 93
2018 PC-02 15 35 5 15 20 10 0 56 39 20
2018 PC-03 11 28 20 24 9 7 2 43 36 46
2018 PC-04 13 25 25 25 6 6 0 40 33 16
2017 PC 7 29 22 22 13 7 0 38 38 113
2017 PC-02 6 29 31 10 16 8 0 38 28 30
2017 PC-03 6 21 19 35 10 10 0 30 49 52
2017 PC-04 5 48 24 10 14 0 0 52 24 21
2014 PC 10 27 21 20 10 12 0 42 34 109
2014 PC-02 19 29 14 10 10 19 0 59 23 21
2014 PC-03 9 25 19 25 10 12 0 38 40 57
2014 PC-04 5 29 33 14 10 10 0 37 26 21
2011 PC 8 29 23 21 15 4 0 38 38 135
2011 PC-02 14 24 21 21 17 3 0 39 39 29
2011 PC-03 6 23 29 23 15 5 0 30 40 66
2011 PC-04 7 43 13 23 10 3 0 52 34 30
2008 PC 9 30 27 20 9 6 0 41 30 105
2008 PC-02 16 42 16 11 16 0 0 58 26 19
2008 PC-03 8 24 32 24 5 7 0 35 31 59
2008 PC-04 6 38 25 19 6 6 0 47 27 16

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 12 28 20 26 11 4 0 41 38 94
2018 PC-02 20 25 15 15 20 5 0 47 37 20
2018 PC-03 6 27 21 31 10 4 0 35 43 48
2018 PC-04 13 13 40 27 0 7 0 29 29 15
2017 PC 10 31 15 26 17 2 0 41 43 113
2017 PC-02 6 19 27 23 16 8 0 28 43 30
2017 PC-03 6 33 12 31 19 0 0 38 50 52
2017 PC-04 19 43 10 19 10 0 0 62 29 21
2014 PC 12 27 17 25 16 4 0 40 42 109
2014 PC-02 29 29 15 19 10 0 0 57 28 21
2014 PC-03 5 23 21 25 19 7 0 30 47 57
2014 PC-04 10 33 19 29 10 0 0 43 38 21
2011 PC 5 42 15 26 10 2 0 48 36 136
2011 PC-02 14 31 17 24 14 0 0 45 38 29
2011 PC-03 2 39 14 30 11 5 0 43 43 66
2011 PC-04 3 57 23 17 0 0 0 60 17 30
2008 PC 12 38 15 22 10 1 1 51 33 105
2008 PC-02 16 32 16 21 11 0 5 50 33 19
2008 PC-03 12 41 19 19 10 0 0 53 29 59
2008 PC-04 6 38 13 31 6 6 0 47 40 16
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 20 41 15 14 8 1 1 63 22 93
2018 PC-02 25 55 0 15 0 0 5 84 16 20
2018 PC-03 21 40 17 15 8 0 0 60 23 48
2017 PC 19 38 18 14 11 0 1 57 25 113
2017 PC-02 15 38 20 17 10 0 0 53 27 30
2017 PC-03 25 33 21 12 10 0 0 58 21 52
2017 PC-04 5 52 14 9 14 0 5 60 25 21
2014 PC 19 45 16 11 8 0 0 65 19 110
2014 PC-02 24 33 38 5 0 0 0 57 5 21
2014 PC-03 17 46 14 12 11 0 0 63 23 57
2014 PC-04 14 64 9 9 5 0 0 77 14 22
2011 PC 18 42 14 14 12 0 0 60 26 136
2011 PC-02 21 31 10 21 17 0 0 52 38 29
2011 PC-03 18 39 15 14 14 0 0 58 27 66
2011 PC-04 13 57 17 13 0 0 0 70 13 30

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 25 47 10 14 3 1 0 73 17 93
2018 PC-02 45 40 5 10 0 0 0 85 10 20
2018 PC-03 19 54 10 13 4 0 0 73 17 48
2017 PC 24 43 8 18 8 0 0 66 26 113
2017 PC-02 13 53 6 20 8 0 0 66 28 30
2017 PC-03 35 31 8 17 10 0 0 65 27 52
2017 PC-04 19 43 14 19 5 0 0 62 24 21

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 10 19 26 16 9 19 1 36 31 93
2018 PC-02 15 20 25 10 15 15 0 41 29 20
2018 PC-03 9 13 23 17 9 30 0 30 36 47
2018 PC-04 0 27 40 20 0 7 7 31 23 15
2017 PC 10 14 21 19 10 23 4 33 39 112
2017 PC-02 10 10 29 10 17 25 0 26 35 30
2017 PC-03 4 12 18 22 8 29 8 25 47 51
2017 PC-04 19 24 24 19 5 10 0 47 26 21
2014 PC 9 25 13 12 12 23 6 49 33 110
2014 PC-02 19 33 5 14 5 19 4 69 25 21
2014 PC-03 4 18 9 14 17 32 7 34 51 57
2014 PC-04 5 41 27 0 9 9 9 56 11 22

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 41 39 8 6 3 1 1 82 10 95
2018 PC-02 40 40 10 10 0 0 0 80 10 20
2018 PC-03 42 33 10 6 6 0 2 77 13 48
2018 PC-04 25 63 6 0 0 6 0 93 0 16
2017 PC 40 33 16 5 5 0 1 74 11 113
2017 PC-02 43 47 10 0 0 0 0 90 0 30
2017 PC-03 38 25 21 10 6 0 0 63 15 52
2017 PC-04 38 33 10 5 10 0 5 75 15 21
2014 PC 40 33 12 9 5 0 2 74 14 110
2014 PC-02 62 28 5 5 0 0 0 90 5 21
2014 PC-03 37 26 18 12 5 0 2 64 18 57
2014 PC-04 23 59 9 5 0 0 5 86 5 22
2011 PC 29 37 15 10 8 0 1 67 18 136
2011 PC-02 38 38 7 10 7 0 0 76 17 29
2011 PC-03 26 33 21 11 9 0 0 59 20 66
2011 PC-04 27 43 13 10 3 0 3 72 14 30
2008 PC 17 38 21 13 10 1 0 56 23 105
2008 PC-02 11 42 26 11 5 5 0 56 17 19
2008 PC-03 19 37 20 14 10 0 0 56 24 59
2008 PC-04 31 31 19 13 6 0 0 63 19 16

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 17 28 31 7 7 3 7 50 15 29
2018 PC-04 21 21 29 0 14 7 7 50 17 14
2017 PC 21 17 17 27 7 7 3 43 38 29
2017 PC-04 20 27 7 27 7 7 7 54 38 15
2014 PC 24 31 5 8 11 5 16 70 24 38
2014 PC-04 16 32 11 5 11 5 21 64 21 19

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 29 53 8 10 0 1 0 83 10 93
2018 PC-02 35 60 5 0 0 0 0 95 0 20
2018 PC-03 25 54 6 15 0 0 0 79 15 48
2017 PC 17 49 13 16 4 1 0 67 20 113
2017 PC-02 19 49 7 16 3 5 0 72 20 30
2017 PC-03 19 44 15 17 4 0 0 63 21 52
2017 PC-04 10 62 24 5 0 0 0 71 5 21
2014 PC 21 48 11 16 4 1 0 70 19 110
2014 PC-02 29 38 9 19 0 5 0 70 20 21
2014 PC-03 16 56 9 14 5 0 0 72 19 57
2014 PC-04 23 45 14 14 5 0 0 68 18 22
2011 PC 25 47 10 14 3 1 0 73 17 136
2011 PC-02 28 45 10 14 3 0 0 72 17 29
2011 PC-03 18 52 12 15 3 0 0 70 18 66
2011 PC-04 33 40 10 13 3 0 0 73 17 30
2008 PC 30 45 12 9 4 0 0 75 12 105
2008 PC-02 32 42 5 11 11 0 0 74 21 19
2008 PC-03 25 51 12 8 3 0 0 76 12 59
2008 PC-04 50 31 13 6 0 0 0 81 6 16

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 27 51 13 8 2 0 0 77 10 93
2018 PC-02 30 45 10 10 5 0 0 75 15 20
2018 PC-03 27 54 10 6 2 0 0 81 8 48
2017 PC 36 42 8 8 6 0 0 78 14 113
2017 PC-02 37 43 0 13 7 0 0 80 20 30
2017 PC-03 40 35 13 4 8 0 0 75 12 52
2017 PC-04 24 57 9 5 5 0 0 81 10 21
2014 PC 35 42 12 7 5 0 0 76 12 110
2014 PC-02 34 43 5 14 5 0 0 76 19 21
2014 PC-03 28 38 21 7 5 0 0 67 12 57
2014 PC-04 41 50 0 5 5 0 0 91 9 22
2011 PC 38 44 6 9 4 0 0 82 13 136
2011 PC-02 24 45 3 14 14 0 0 69 28 29
2011 PC-03 27 55 8 9 2 0 0 82 11 66
2011 PC-04 63 27 3 7 0 0 0 90 7 30
2008 PC 36 48 9 7 1 0 0 84 8 105
2008 PC-02 21 68 11 0 0 0 0 89 0 19
2008 PC-03 39 41 12 7 2 0 0 80 8 59
2008 PC-04 56 38 0 6 0 0 0 94 6 16

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 33 48 6 9 3 0 0 82 12 93
2018 PC-02 35 35 10 15 5 0 0 70 20 20
2018 PC-03 31 54 6 6 2 0 0 85 8 48
2017 PC 44 37 10 5 4 0 0 81 10 113
2017 PC-02 42 32 14 6 6 0 0 74 13 30
2017 PC-03 50 31 10 6 4 0 0 81 10 52
2017 PC-04 29 62 5 5 0 0 0 90 5 21
2014 PC 39 44 5 7 4 0 0 84 11 110
2014 PC-02 38 48 0 9 5 0 0 86 14 21
2014 PC-03 33 44 11 9 4 0 0 77 12 57
2014 PC-04 41 50 0 5 5 0 0 91 9 22
2011 PC 39 45 7 5 4 0 0 84 9 135
2011 PC-02 21 43 14 11 11 0 0 64 21 28
2011 PC-03 32 55 6 6 2 0 0 86 8 66
2011 PC-04 67 30 0 0 3 0 0 97 3 30
2008 PC 39 44 9 8 1 0 0 83 9 105
2008 PC-02 32 53 11 5 0 0 0 84 5 19
2008 PC-03 37 42 8 10 2 0 0 80 12 59
2008 PC-04 69 25 6 0 0 0 0 94 0 16

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 16 36 19 17 12 1 0 52 29 95
2018 PC-02 15 50 10 15 10 0 0 65 25 20
2018 PC-03 19 25 23 23 10 0 0 44 33 48
2018 PC-04 6 31 31 13 13 6 0 40 27 16
2017 PC 24 31 18 16 12 0 0 54 28 113
2017 PC-02 32 22 17 16 13 0 0 54 29 30
2017 PC-03 21 27 25 13 13 0 0 48 27 52
2017 PC-04 14 52 10 19 5 0 0 67 24 21
2014 PC 17 38 11 25 4 4 0 58 31 110
2014 PC-02 14 34 10 33 0 9 0 53 37 21
2014 PC-03 19 32 14 26 7 2 0 52 34 57
2014 PC-04 14 55 9 18 0 5 0 71 19 22
2011 PC 26 32 19 15 6 3 0 59 21 136
2011 PC-02 45 17 7 21 7 3 0 64 29 29
2011 PC-03 21 30 23 17 9 0 0 52 26 66
2011 PC-04 13 47 27 7 0 7 0 64 7 30
2008 PC 30 39 15 8 3 5 0 73 11 105
2008 PC-02 21 37 11 16 11 5 0 61 28 19
2008 PC-03 31 41 17 7 2 3 0 74 9 59
2008 PC-04 38 38 19 6 0 0 0 75 6 16

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 8 27 16 24 19 2 3 38 46 95
2018 PC-02 5 35 10 30 20 0 0 40 50 20
2018 PC-03 13 19 17 29 19 2 2 33 50 48
2018 PC-04 6 31 25 13 19 6 0 40 33 16
2017 PC 9 29 11 22 25 3 0 39 49 113
2017 PC-02 4 29 13 17 29 8 0 36 50 30
2017 PC-03 8 27 8 31 25 2 0 35 57 52
2017 PC-04 5 43 14 14 24 0 0 48 38 21
2014 PC 7 30 12 23 25 1 2 38 49 110
2014 PC-02 5 29 10 24 29 0 5 35 55 21
2014 PC-03 7 26 9 26 30 2 0 34 57 57
2014 PC-04 0 50 18 14 18 0 0 50 32 22
2011 PC 16 26 16 15 24 1 1 43 40 136
2011 PC-02 17 14 17 17 31 3 0 32 50 29
2011 PC-03 12 30 15 17 26 0 0 42 42 66
2011 PC-04 17 33 23 3 20 0 3 52 24 30
2008 PC 12 31 12 22 16 4 2 46 40 105
2008 PC-02 5 47 11 11 11 11 5 63 25 19
2008 PC-03 14 25 14 27 19 2 0 40 47 59
2008 PC-04 13 50 6 19 6 0 6 67 27 16

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 24 40 12 14 9 1 0 65 23 95
2018 PC-02 35 25 10 25 5 0 0 60 30 20
2018 PC-03 21 48 13 6 13 0 0 69 19 48
2018 PC-04 19 38 13 19 6 6 0 60 27 16
2017 PC 20 45 16 12 6 1 0 66 18 113
2017 PC-02 13 42 23 11 6 5 0 58 18 30
2017 PC-03 29 35 15 13 8 0 0 63 21 52
2017 PC-04 14 62 14 10 0 0 0 76 10 21
2014 PC 18 45 12 18 6 0 0 64 25 110
2014 PC-02 19 48 10 24 0 0 0 67 24 21
2014 PC-03 14 42 18 21 5 0 0 56 26 57
2014 PC-04 18 55 5 14 9 0 0 73 23 22
2011 PC 28 48 10 10 4 0 0 76 14 136
2011 PC-02 21 55 3 14 7 0 0 76 21 29
2011 PC-03 23 52 11 11 5 0 0 74 15 66
2011 PC-04 40 33 20 7 0 0 0 73 7 30

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 28 35 14 14 7 1 1 65 22 95
2018 PC-02 40 30 10 10 5 0 5 74 16 20
2018 PC-03 27 40 13 15 6 0 0 67 21 48
2018 PC-04 13 25 31 19 6 6 0 40 27 16
2017 PC 25 32 20 17 6 0 0 57 23 113
2017 PC-02 19 44 15 19 3 0 0 63 22 30
2017 PC-03 27 27 21 17 8 0 0 54 25 52
2017 PC-04 24 29 29 10 9 0 0 52 19 21
2014 PC 22 42 15 16 5 0 0 64 22 110
2014 PC-02 34 43 10 14 0 0 0 76 14 21
2014 PC-03 16 40 19 18 7 0 0 56 25 57
2014 PC-04 27 41 14 9 9 0 0 68 18 22

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 29 27 19 13 12 1 0 56 25 94
2018 PC-02 35 35 10 5 15 0 0 70 20 20
2018 PC-03 26 28 17 23 6 0 0 53 30 47
2018 PC-04 19 19 44 0 13 6 0 40 13 16
2017 PC 21 37 20 18 3 1 0 59 21 113
2017 PC-02 15 45 24 10 3 3 0 61 13 30
2017 PC-03 31 27 21 19 2 0 0 58 21 52
2017 PC-04 10 52 14 19 5 0 0 62 24 21
2014 PC 27 39 14 13 5 0 1 67 18 110
2014 PC-02 38 43 19 0 0 0 0 81 0 21
2014 PC-03 25 32 19 16 7 0 2 57 23 57
2014 PC-04 23 50 5 18 5 0 0 73 23 22
2011 PC 34 44 10 8 3 1 0 79 11 135
2011 PC-02 34 45 10 7 0 3 0 82 7 29
2011 PC-03 28 43 14 12 3 0 0 71 15 65
2011 PC-04 47 47 0 3 0 3 0 97 3 30

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 16 40 24 8 9 1 1 57 18 95
2018 PC-02 20 35 25 5 10 0 5 58 16 20
2018 PC-03 19 35 29 8 8 0 0 54 17 48
2018 PC-04 6 50 13 19 6 6 0 60 27 16
2017 PC 13 30 25 19 10 2 0 44 30 112
2017 PC-02 10 22 28 26 6 8 0 35 35 30
2017 PC-03 12 31 29 16 12 0 0 43 27 51
2017 PC-04 14 33 19 19 14 0 0 48 33 21

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 49 29 5 10 5 0 1 79 15 93
2018 PC-02 45 30 0 20 5 0 0 75 25 20
2018 PC-03 52 27 8 6 4 0 2 81 11 48
2017 PC 50 34 2 7 6 1 0 85 14 113
2017 PC-02 55 26 0 11 3 5 0 85 15 30
2017 PC-03 46 38 4 6 6 0 0 85 12 52
2017 PC-04 52 33 0 10 5 0 0 86 14 21
2014 PC 43 36 8 5 7 0 0 79 13 110
2014 PC-02 52 33 10 0 5 0 0 86 5 21
2014 PC-03 42 35 9 11 4 0 0 77 14 57
2014 PC-04 32 45 9 0 14 0 0 77 14 22
2011 PC 49 32 5 10 4 0 0 80 15 136
2011 PC-02 52 31 3 10 3 0 0 83 14 29
2011 PC-03 44 38 6 8 5 0 0 82 12 66
2011 PC-04 57 23 7 10 3 0 0 80 13 30

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 44 31 19 4 1 1 0 76 5 95
2018 PC-02 55 25 20 0 0 0 0 80 0 20
2018 PC-03 46 33 19 2 0 0 0 79 2 48
2018 PC-04 50 31 6 0 6 6 0 87 7 16
2017 PC 37 38 15 5 4 0 1 76 9 113
2017 PC-02 47 39 10 4 0 0 0 86 4 30
2017 PC-03 40 40 15 2 2 0 0 81 4 52
2017 PC-04 19 43 24 5 5 0 5 65 10 21
2014 PC 40 37 12 8 2 0 1 78 10 110
2014 PC-02 62 29 9 0 0 0 0 91 0 21
2014 PC-03 40 39 14 5 0 0 2 80 5 57
2014 PC-04 32 45 5 14 5 0 0 77 18 22
2011 PC 29 37 18 7 8 0 0 66 15 136
2011 PC-02 52 28 17 3 0 0 0 79 3 29
2011 PC-03 23 42 21 8 6 0 0 65 14 66
2011 PC-04 27 37 13 10 13 0 0 63 23 30
2008 PC 26 36 16 12 10 0 0 62 22 105
2008 PC-02 32 53 5 5 5 0 0 84 11 19
2008 PC-03 31 34 22 8 5 0 0 64 14 59
2008 PC-04 6 31 13 38 13 0 0 38 50 16

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 PC 39 24 37 95
2018 PC-02 45 15 40 20
2018 PC-03 35 25 40 48
2018 PC-04 50 25 25 16
2017 PC 36 30 34 113
2017 PC-02 55 26 19 30
2017 PC-03 27 33 40 52
2017 PC-04 38 24 38 21
2014 PC 28 28 44 110
2014 PC-02 38 29 34 21
2014 PC-03 28 25 47 57
2014 PC-04 23 36 41 22
2011 PC 33 33 34 136
2011 PC-02 38 31 31 29
2011 PC-03 35 29 36 66
2011 PC-04 27 50 23 30

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 PC 8 27 46 3 11 5 37
2018 PC-03 0 24 41 6 18 12 17
2017 PC 10 23 39 12 11 5 40
2017 PC-02 0 31 36 6 15 12 16
2017 PC-03 7 14 43 29 7 0 14
2014 PC 3 36 42 13 9999 6 31
2014 PC-03 6 38 44 13 9999 0 16
2011 PC 11 27 42 7 9999 13 45
2011 PC-02 0 9 55 18 9999 18 11
2011 PC-03 9 30 52 0 9999 9 23
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 35 42 11 9 3 0 0 77 13 95
2018 PC-02 60 25 5 5 5 0 0 85 10 20
2018 PC-03 31 46 8 13 2 0 0 77 15 48
2018 PC-04 19 50 25 6 0 0 0 69 6 16
2017 PC 36 38 11 7 8 0 0 74 15 113
2017 PC-02 22 48 13 14 3 0 0 70 17 30
2017 PC-03 42 31 10 8 10 0 0 73 17 52
2017 PC-04 29 52 14 0 5 0 0 81 5 21
2014 PC 37 35 14 6 7 0 0 73 14 110
2014 PC-02 48 33 14 0 5 0 0 81 5 21
2014 PC-03 28 37 14 12 9 0 0 65 21 57
2014 PC-04 32 41 18 0 9 0 0 73 9 22
2011 PC 36 48 6 6 4 0 0 84 10 135
2011 PC-02 28 52 0 14 7 0 0 79 21 29
2011 PC-03 30 52 11 5 3 0 0 82 8 66
2011 PC-04 52 41 3 0 3 0 0 93 3 29
2008 PC 31 48 10 9 2 0 0 79 10 105
2008 PC-02 32 53 5 5 5 0 0 84 11 19
2008 PC-03 29 47 10 12 2 0 0 76 14 59
2008 PC-04 56 25 13 6 0 0 0 81 6 16

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 14 44 16 15 10 2 0 59 25 94
2018 PC-02 30 45 0 15 5 5 0 79 21 20
2018 PC-03 11 38 23 15 13 0 0 49 28 47
2018 PC-04 0 56 19 13 6 6 0 60 20 16
2017 PC 18 32 25 15 10 0 0 50 25 112
2017 PC-02 24 30 26 13 6 0 0 54 19 30
2017 PC-03 15 29 27 19 10 0 0 44 29 52
2017 PC-04 20 35 20 10 15 0 0 55 25 20
2014 PC 19 35 24 15 6 1 0 55 21 109
2014 PC-02 24 43 24 5 5 0 0 66 10 21
2014 PC-03 14 28 30 18 9 2 0 43 27 57
2014 PC-04 19 43 19 14 5 0 0 62 19 21
2011 PC 18 45 21 13 4 0 0 63 16 136
2011 PC-02 24 38 17 17 3 0 0 62 21 29
2011 PC-03 17 44 26 11 3 0 0 61 14 66
2011 PC-04 13 50 17 13 7 0 0 63 20 30

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 11 23 31 29 4 1 1 34 34 95
2018 PC-02 10 15 30 35 5 0 5 42 26 20
2018 PC-03 10 27 29 27 6 0 0 33 38 48
2018 PC-04 6 13 44 31 0 6 0 33 20 16
2017 PC 13 26 33 20 5 1 2 26 40 113
2017 PC-02 14 20 42 13 8 0 3 22 35 30
2017 PC-03 8 31 31 23 4 2 2 28 40 52
2017 PC-04 24 29 29 14 5 0 0 19 52 21
2014 PC 9 21 44 18 6 0 2 24 31 109
2014 PC-02 0 15 43 29 10 0 5 40 15 21
2014 PC-03 5 27 45 16 5 0 2 22 33 56
2014 PC-04 14 18 41 23 5 0 0 27 32 22
2011 PC 10 30 38 17 4 1 0 21 41 135
2011 PC-02 7 46 21 18 7 0 0 25 54 28
2011 PC-03 9 29 44 12 5 2 0 17 38 66
2011 PC-04 17 20 40 23 0 0 0 23 37 30
2008 PC 6 30 38 19 5 0 2 24 37 105
2008 PC-02 5 37 32 16 11 0 0 26 42 19
2008 PC-03 2 27 42 24 2 0 3 26 30 59
2008 PC-04 13 38 31 6 13 0 0 19 50 16

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 7 13 33 33 12 2 1 46 21 95
2018 PC-02 5 10 20 40 20 0 5 63 16 20
2018 PC-03 6 13 31 38 10 2 0 49 19 48
2018 PC-04 6 19 50 19 0 6 0 20 27 16
2017 PC 14 20 29 26 9 1 2 36 34 112
2017 PC-02 14 20 29 26 8 0 3 35 35 30
2017 PC-03 10 19 31 23 13 2 2 38 30 52
2017 PC-04 20 20 35 20 5 0 0 25 40 20
2014 PC 8 20 32 24 10 2 3 36 30 108
2014 PC-02 5 10 24 33 14 10 5 56 17 21
2014 PC-03 7 25 34 18 12 0 4 31 33 56
2014 PC-04 14 10 38 33 5 0 0 38 24 21
2011 PC 10 17 39 24 7 2 1 32 27 132
2011 PC-02 15 15 44 19 7 0 0 26 30 27
2011 PC-03 9 14 41 25 8 3 0 34 24 64
2011 PC-04 7 27 37 17 7 3 3 25 36 30
2008 PC 8 23 30 22 11 3 3 35 32 105
2008 PC-02 16 11 32 21 16 5 0 39 28 19
2008 PC-03 2 27 34 22 8 2 5 33 31 59
2008 PC-04 6 19 38 19 13 6 0 33 27 16

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 34 24 22 12 5 2 1 17 60 95
2018 PC-02 40 5 30 10 15 0 0 25 45 20
2018 PC-03 29 27 23 13 4 2 2 17 59 48
2018 PC-04 25 50 13 6 0 6 0 7 80 16
2017 PC 41 21 25 10 1 2 1 11 64 113
2017 PC-02 39 17 22 13 0 5 3 14 62 30
2017 PC-03 33 31 23 10 2 2 0 12 65 52
2017 PC-04 62 9 29 0 0 0 0 0 71 21
2014 PC 37 27 26 6 1 0 2 7 66 110
2014 PC-02 34 14 38 5 0 0 10 5 53 21
2014 PC-03 39 30 21 9 2 0 0 10 68 57
2014 PC-04 32 32 32 5 0 0 0 5 64 22
2011 PC 25 36 23 11 2 1 2 14 62 134
2011 PC-02 37 19 26 15 4 0 0 19 56 27
2011 PC-03 21 39 20 12 3 2 3 16 63 66
2011 PC-04 23 40 27 7 0 0 3 7 66 30
2008 PC 36 27 23 9 3 1 2 12 65 105
2008 PC-02 32 21 32 11 5 0 0 16 53 19
2008 PC-03 39 29 19 5 3 2 3 9 71 59
2008 PC-04 38 38 13 13 0 0 0 13 75 16

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 10 20 28 28 13 1 1 41 30 94
2018 PC-02 0 10 30 40 20 0 0 60 10 20
2018 PC-03 11 19 32 28 11 0 0 38 30 47
2018 PC-04 6 25 31 19 13 6 0 33 33 16
2017 PC 11 23 37 23 3 1 2 27 35 112
2017 PC-02 3 21 32 32 8 0 3 42 25 30
2017 PC-03 8 25 42 19 2 2 2 22 34 52
2017 PC-04 25 25 35 15 0 0 0 15 50 20
2014 PC 15 21 35 23 5 0 2 29 36 110
2014 PC-02 14 14 19 33 14 0 5 50 30 21
2014 PC-03 14 19 39 21 5 0 2 27 34 57
2014 PC-04 9 36 36 18 0 0 0 18 45 22
2011 PC 12 25 35 20 5 2 2 26 38 133
2011 PC-02 12 8 31 42 8 0 0 50 19 26
2011 PC-03 11 24 36 17 8 3 2 25 37 66
2011 PC-04 13 37 40 7 0 0 3 7 52 30
2008 PC 14 20 28 28 9 0 2 37 35 105
2008 PC-02 0 5 26 58 11 0 0 68 5 19
2008 PC-03 12 20 34 24 7 0 3 32 33 59
2008 PC-04 25 38 13 13 13 0 0 25 63 16

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 14 28 26 26 4 2 1 31 43 94
2018 PC-02 10 15 35 35 5 0 0 40 25 20
2018 PC-03 11 34 23 28 2 0 2 30 46 47
2018 PC-04 13 25 38 13 6 6 0 20 40 16
2017 PC 22 25 26 20 3 1 3 24 48 112
2017 PC-02 21 16 32 22 5 0 3 28 39 30
2017 PC-03 17 23 29 21 4 2 4 27 43 52
2017 PC-04 25 45 10 20 0 0 0 20 70 20
2014 PC 20 24 31 17 5 0 3 23 45 110
2014 PC-02 19 19 19 33 10 0 0 43 38 21
2014 PC-03 18 28 33 11 5 0 5 17 48 57
2014 PC-04 18 23 32 23 5 0 0 27 41 22
2011 PC 12 27 32 21 4 1 1 27 40 135
2011 PC-02 4 36 32 21 4 4 0 26 41 28
2011 PC-03 15 23 24 27 6 2 3 35 40 66
2011 PC-04 13 30 43 10 3 0 0 13 43 30
2008 PC 12 18 33 19 12 3 4 33 32 104
2008 PC-02 11 11 26 32 11 5 5 47 24 19
2008 PC-03 5 17 40 19 10 3 5 32 25 58
2008 PC-04 19 38 25 6 13 0 0 19 56 16

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 9 13 30 29 15 2 2 46 22 93
2018 PC-02 5 15 30 25 20 5 0 47 21 20
2018 PC-03 11 9 34 30 15 0 2 46 20 47
2018 PC-04 7 20 27 33 7 7 0 43 29 15
2017 PC 16 17 34 22 7 2 2 30 35 112
2017 PC-02 15 10 31 32 6 3 3 41 26 30
2017 PC-03 13 19 33 19 12 2 2 32 34 52
2017 PC-04 20 20 45 15 0 0 0 15 40 20
2014 PC 8 14 27 26 17 2 5 47 24 110
2014 PC-02 10 10 19 24 19 4 15 53 24 21
2014 PC-03 9 18 25 32 12 0 5 46 28 57
2014 PC-04 5 14 41 9 27 5 0 38 19 22
2011 PC 11 13 30 30 12 3 1 44 25 134
2011 PC-02 7 15 22 41 11 4 0 54 23 27
2011 PC-03 8 15 30 27 14 3 3 44 24 66
2011 PC-04 23 10 27 27 10 3 0 38 34 30
2008 PC 12 23 24 23 8 3 8 34 39 105
2008 PC-02 16 16 21 26 5 11 5 38 38 19
2008 PC-03 8 20 25 25 8 2 10 38 33 59
2008 PC-04 19 31 25 25 0 0 0 25 50 16

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 22 28 26 17 3 2 1 21 52 95
2018 PC-02 25 10 30 35 0 0 0 35 35 20
2018 PC-03 17 31 31 17 2 2 0 19 49 48
2018 PC-04 25 44 19 0 6 6 0 7 73 16
2017 PC 31 24 28 14 0 1 3 14 57 113
2017 PC-02 30 17 29 18 0 0 6 19 50 30
2017 PC-03 21 37 31 8 0 2 2 8 60 52
2017 PC-04 52 14 19 14 0 0 0 14 67 21
2014 PC 26 25 30 12 1 2 5 14 54 110
2014 PC-02 19 19 47 5 5 0 5 10 40 21
2014 PC-03 30 21 23 17 0 2 7 19 56 57
2014 PC-04 14 41 36 5 0 5 0 5 57 22

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 52 28 6 10 4 0 0 80 14 93
2018 PC-02 50 15 10 15 10 0 0 65 25 20
2018 PC-03 49 30 9 11 2 0 0 79 13 47
2018 PC-04 47 47 0 7 0 0 0 93 7 15
2017 PC 49 31 7 10 4 0 0 79 14 113
2017 PC-02 44 22 13 18 3 0 0 66 21 30
2017 PC-03 50 31 8 10 2 0 0 81 12 52
2017 PC-04 38 52 0 5 5 0 0 90 10 21
2014 PC 57 22 11 8 1 1 0 80 9 110
2014 PC-02 57 24 10 5 0 5 0 85 5 21
2014 PC-03 44 26 14 14 2 0 0 70 16 57
2014 PC-04 86 9 5 0 0 0 0 95 0 22

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 51 41 3 4 1 0 0 91 5 93
2018 PC-02 45 45 10 0 0 0 0 90 0 20
2018 PC-03 57 34 2 4 2 0 0 91 6 47
2018 PC-04 33 60 0 7 0 0 0 93 7 15
2017 PC 44 44 5 5 1 0 0 89 6 113
2017 PC-02 47 44 3 3 3 0 0 90 6 30
2017 PC-03 42 42 8 8 0 0 0 85 8 52
2017 PC-04 43 48 5 5 0 0 0 90 5 21
2014 PC 48 37 7 6 1 0 0 85 7 110
2014 PC-02 52 38 5 5 0 0 0 90 5 21
2014 PC-03 45 35 12 5 2 0 0 81 7 57
2014 PC-04 45 50 0 5 0 0 0 95 5 22

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 43 43 3 8 1 1 1 88 9 93
2018 PC-02 45 35 5 10 0 0 5 84 11 20
2018 PC-03 47 38 4 9 2 0 0 85 11 47
2018 PC-04 13 80 0 0 0 7 0 100 0 15

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 44 35 16 1 2 2 0 81 3 95
2018 PC-02 50 30 15 0 5 0 0 80 5 20
2018 PC-03 42 40 17 0 0 2 0 83 0 48
2018 PC-04 38 38 13 6 0 6 0 80 7 16
2017 PC 32 39 20 4 2 3 0 74 5 113
2017 PC-02 35 40 14 3 3 5 0 79 7 30
2017 PC-03 33 35 25 4 2 2 0 69 6 52
2017 PC-04 24 48 24 0 0 5 0 75 0 21
2014 PC 46 34 8 5 0 7 0 86 5 110
2014 PC-02 43 29 14 0 0 14 0 83 0 21
2014 PC-03 46 32 9 7 0 7 0 83 7 57
2014 PC-04 41 50 5 0 0 5 0 95 0 22

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 37 44 6 6 3 3 0 84 10 95
2018 PC-02 50 30 10 5 5 0 0 80 10 20
2018 PC-03 31 50 8 4 2 4 0 85 7 48
2018 PC-04 19 63 0 13 0 6 0 87 13 16
2017 PC 37 41 15 6 0 1 0 79 6 113
2017 PC-02 51 38 7 3 0 0 0 90 3 30
2017 PC-03 33 38 17 10 0 2 0 73 10 52
2017 PC-04 24 52 24 0 0 0 0 76 0 21
2014 PC 42 40 10 5 0 4 0 85 5 110
2014 PC-02 43 33 19 0 0 5 0 80 0 21
2014 PC-03 35 42 11 7 0 5 0 82 7 57
2014 PC-04 45 50 5 0 0 0 0 95 0 22
2011 PC 32 42 15 5 3 3 0 77 8 136
2011 PC-02 41 34 14 3 0 7 0 81 4 29
2011 PC-03 23 47 17 6 6 2 0 71 12 66
2011 PC-04 37 43 13 3 0 3 0 83 3 30

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 42 43 7 5 1 1 0 86 6 95
2018 PC-02 45 40 10 5 0 0 0 85 5 20
2018 PC-03 42 44 8 4 2 0 0 85 6 48
2018 PC-04 31 56 6 0 0 6 0 93 0 16
2017 PC 36 47 5 5 6 0 0 83 11 113
2017 PC-02 37 47 6 6 3 0 0 84 10 30
2017 PC-03 38 44 8 4 6 0 0 83 10 52
2017 PC-04 24 62 0 5 10 0 0 86 14 21
2014 PC 44 38 8 8 0 1 0 83 8 110
2014 PC-02 48 43 5 5 0 0 0 90 5 21
2014 PC-03 42 33 12 10 0 2 0 77 11 57
2014 PC-04 45 45 5 5 0 0 0 91 5 22
2011 PC 40 43 9 4 3 1 0 84 7 136
2011 PC-02 28 45 17 7 3 0 0 72 10 29
2011 PC-03 33 50 9 5 3 0 0 83 8 66
2011 PC-04 60 30 3 3 0 3 0 93 3 30
2008 PC 38 44 11 4 3 0 0 82 7 105
2008 PC-02 63 21 11 0 5 0 0 84 5 19
2008 PC-03 29 53 10 7 2 0 0 81 8 59
2008 PC-04 38 44 19 0 0 0 0 81 0 16

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 18 29 26 11 5 6 4 53 18 93
2018 PC-02 30 10 30 20 10 0 0 40 30 20
2018 PC-03 21 30 19 4 6 11 9 63 13 47
2018 PC-04 0 47 40 7 0 7 0 50 7 15
2017 PC 24 33 15 11 5 7 5 64 18 112
2017 PC-02 19 32 17 14 3 8 6 60 20 30
2017 PC-03 31 24 18 12 2 8 6 64 16 51
2017 PC-04 14 48 14 5 14 0 5 65 20 21
2014 PC 34 31 13 9 6 5 3 70 17 110
2014 PC-02 52 24 14 0 5 5 0 80 5 21
2014 PC-03 19 37 16 14 5 4 5 62 21 57
2014 PC-04 45 27 5 9 5 9 0 80 15 22

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 23 46 8 15 3 2 2 73 19 95
2018 PC-02 30 45 15 5 0 5 0 79 5 20
2018 PC-03 19 48 8 15 4 2 4 71 20 48
2018 PC-04 6 63 0 25 6 0 0 69 31 16
2017 PC 28 37 16 13 2 4 0 68 15 113
2017 PC-02 24 32 20 16 0 8 0 61 17 30
2017 PC-03 27 42 15 10 2 4 0 72 12 52
2017 PC-04 38 29 19 10 5 0 0 67 14 21
2014 PC 34 46 6 6 4 4 0 83 10 110
2014 PC-02 38 43 5 0 5 9 0 89 5 21
2014 PC-03 30 42 9 12 3 4 0 75 16 57
2014 PC-04 23 68 5 0 5 0 0 91 5 22
2011 PC 29 33 13 13 7 5 1 66 20 136
2011 PC-02 31 21 7 21 3 17 0 63 29 29
2011 PC-03 26 41 11 14 6 3 0 69 20 66
2011 PC-04 37 30 13 3 10 0 7 71 14 30
2008 PC 25 33 15 20 3 2 2 60 24 105
2008 PC-02 16 37 16 16 11 0 5 56 28 19
2008 PC-03 22 31 14 29 2 3 0 54 32 59
2008 PC-04 25 44 25 0 0 0 6 73 0 16

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 26 43 19 11 0 1 0 70 11 95
2018 PC-02 40 40 10 10 0 0 0 80 10 20
2018 PC-03 21 44 21 15 0 0 0 65 15 48
2018 PC-04 19 44 25 6 0 6 0 67 7 16

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 14 21 20 15 16 13 1 41 36 94
2018 PC-02 10 35 10 10 15 20 0 56 31 20
2018 PC-03 17 13 21 19 15 13 2 35 40 47
2018 PC-04 6 19 31 19 13 13 0 29 36 16
2017 PC 12 23 18 21 17 8 1 39 42 113
2017 PC-02 6 32 20 24 10 8 0 42 36 30
2017 PC-03 15 15 15 21 21 10 2 35 48 52
2017 PC-04 10 24 19 24 19 5 0 35 45 21
2014 PC 13 20 15 14 19 19 0 40 40 110
2014 PC-02 19 29 19 5 9 19 0 59 17 21
2014 PC-03 9 12 19 16 21 23 0 27 48 57
2014 PC-04 5 32 9 23 14 18 0 44 44 22
2011 PC 7 25 22 16 14 12 3 38 36 135
2011 PC-02 10 17 34 17 10 10 0 31 31 29
2011 PC-03 3 31 18 17 17 11 3 39 39 65
2011 PC-04 13 27 23 10 10 13 3 48 24 30

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 13 87 94
2018 PC-02 25 75 20
2018 PC-03 11 89 47

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 PC 50 12

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 PC 0 12

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 PC 0 12

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 PC 0 12

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 PC 0 12

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 PC 0 12

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 PC 50 12

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 PC 42 12

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 PC 42 12

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 PC 0 12

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 PC 0 12

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 PC 0 12

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 PC 58 12

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 PC 58 12

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 PC 0 12

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 PC 0 12

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 PC 0 12

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 PC 42 12

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 PC 0 12

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 PC 0 12

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 PC 0 12

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 PC 58 12

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 PC 0 12

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 PC 50 12

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 PC 0 12

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 7 18 11 7 8 41 7 49 31 95
2018 PC-02 15 10 15 10 5 35 10 45 27 20
2018 PC-03 6 6 8 6 10 52 10 33 44 48
2018 PC-04 6 50 0 13 6 25 0 75 25 16
2017 PC 9 15 22 10 9 25 10 37 29 113
2017 PC-02 3 6 24 6 10 35 16 19 32 30
2017 PC-03 10 8 19 13 6 31 13 31 34 52
2017 PC-04 14 29 24 10 14 10 0 47 26 21
2014 PC 13 18 10 5 4 43 7 62 18 110
2014 PC-02 14 24 14 0 0 43 5 73 0 21
2014 PC-03 10 14 7 7 7 47 7 54 31 57
2014 PC-04 9 27 9 5 0 41 9 73 9 22

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 25 40 16 9 2 7 0 70 13 95
2018 PC-02 30 35 10 10 5 10 0 72 17 20
2018 PC-03 21 44 21 6 2 6 0 69 9 48
2018 PC-04 31 31 13 19 0 6 0 67 20 16
2017 PC 22 31 22 11 4 8 0 58 17 112
2017 PC-02 23 34 14 10 7 12 0 65 19 29
2017 PC-03 15 31 25 15 2 12 0 52 20 52
2017 PC-04 29 29 29 10 5 0 0 57 14 21
2014 PC 28 28 17 7 3 16 0 67 12 110
2014 PC-02 38 24 14 0 0 24 0 81 0 21
2014 PC-03 21 32 16 11 4 18 0 64 17 57
2014 PC-04 27 36 23 5 5 5 0 67 10 22
2011 PC 26 42 17 9 1 5 0 72 10 135
2011 PC-02 28 28 28 3 0 14 0 64 4 29
2011 PC-03 24 44 17 12 2 2 0 69 14 66
2011 PC-04 24 52 14 7 0 3 0 79 7 29

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 6 94 95
2018 PC-04 0 100 16

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 12 15 14 5 3 41 11 54 17 95
2018 PC-02 15 10 5 0 5 50 15 71 14 20
2018 PC-03 6 8 15 8 2 46 15 37 26 48
2018 PC-04 25 31 13 6 0 25 0 75 8 16
2017 PC 10 16 25 3 5 32 9 43 13 113
2017 PC-02 6 13 16 0 6 45 13 46 15 30
2017 PC-03 8 12 31 4 2 35 10 34 10 52
2017 PC-04 19 24 29 5 10 10 5 50 17 21
2014 PC 12 9 13 2 1 51 13 57 8 110
2014 PC-02 19 5 19 0 0 34 24 56 0 21
2014 PC-03 9 7 16 2 0 56 11 47 5 57
2014 PC-04 5 18 5 0 0 64 9 83 0 22

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 27 38 13 6 4 11 1 73 12 94
2018 PC-02 30 30 5 5 10 20 0 75 19 20
2018 PC-03 21 42 17 6 4 8 2 70 12 48
2018 PC-04 38 31 19 6 0 6 0 73 7 16
2017 PC 25 35 19 4 3 13 1 69 8 113
2017 PC-02 29 26 20 0 6 19 0 67 8 30
2017 PC-03 19 35 23 6 0 15 2 65 7 52
2017 PC-04 29 43 19 10 0 0 0 71 10 21
2014 PC 26 34 16 2 1 21 0 76 3 110
2014 PC-02 29 33 14 0 0 24 0 81 0 21
2014 PC-03 25 26 21 4 0 25 0 67 5 57
2014 PC-04 18 55 14 0 0 14 0 84 0 22
2011 PC 35 38 16 3 1 7 0 78 5 136
2011 PC-02 31 38 17 3 0 10 0 77 4 29
2011 PC-03 30 41 15 5 3 6 0 76 8 66
2011 PC-04 37 40 20 0 0 3 0 79 0 30
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 64 22 7 1 4 1 0 87 5 95
2018 PC-02 60 20 10 0 10 0 0 80 10 20
2018 PC-03 65 23 10 0 2 0 0 88 2 48
2018 PC-04 63 25 0 6 0 6 0 93 7 16
2017 PC 57 28 6 2 6 1 0 86 8 113
2017 PC-02 67 20 3 3 6 0 0 87 10 30
2017 PC-03 48 33 12 2 4 2 0 82 6 52
2017 PC-04 62 29 0 0 10 0 0 90 10 21

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 35 44 9 9 0 3 0 82 9 93
2018 PC-02 45 40 10 0 0 5 0 89 0 20
2018 PC-03 33 44 8 13 0 2 0 79 13 48
2018 PC-04 33 40 7 13 0 7 0 79 14 15
2017 PC 29 47 11 7 5 1 0 77 12 113
2017 PC-02 38 30 14 6 6 5 0 72 13 30
2017 PC-03 27 54 12 2 6 0 0 81 8 52
2017 PC-04 24 57 5 14 0 0 0 81 14 21

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 18 42 14 16 9 1 0 61 26 95
2018 PC-02 25 30 20 20 5 0 0 55 25 20
2018 PC-03 19 40 13 21 8 0 0 58 29 48
2018 PC-04 0 63 19 6 6 6 0 67 13 16
2017 PC 12 36 25 12 13 2 0 49 25 113
2017 PC-02 6 35 21 19 13 5 0 44 34 30
2017 PC-03 15 33 29 12 12 0 0 48 23 52
2017 PC-04 10 43 29 0 14 5 0 55 15 21

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 9 33 23 17 18 0 0 42 35 95
2018 PC-02 10 25 35 20 10 0 0 35 30 20
2018 PC-03 4 33 25 15 23 0 0 38 38 48
2018 PC-04 19 31 13 25 13 0 0 50 38 16
2017 PC 15 28 19 15 23 0 1 43 38 113
2017 PC-02 16 19 17 28 19 0 0 35 48 30
2017 PC-03 10 35 17 8 29 0 2 45 37 52
2017 PC-04 29 29 14 10 19 0 0 57 29 21

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 15 32 33 12 7 1 1 47 19 95
2018 PC-02 15 55 15 5 10 0 0 70 15 20
2018 PC-03 15 27 38 17 4 0 0 42 21 48
2018 PC-04 19 25 44 0 6 6 0 47 7 16
2017 PC 21 23 28 18 9 0 2 44 27 113
2017 PC-02 18 35 26 14 4 0 3 55 18 30
2017 PC-03 23 19 31 19 6 0 2 43 25 52
2017 PC-04 19 19 29 19 14 0 0 38 33 21

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 17 43 18 11 9 1 1 61 20 95
2018 PC-02 30 50 15 5 0 0 0 80 5 20
2018 PC-03 19 42 10 15 15 0 0 60 29 48
2018 PC-04 6 50 31 6 0 6 0 60 7 16
2017 PC 21 29 24 12 12 1 2 51 25 113
2017 PC-02 31 29 19 10 8 0 3 61 18 30
2017 PC-03 19 33 25 13 6 2 2 54 20 52
2017 PC-04 10 24 24 14 29 0 0 33 43 21

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 19 26 24 17 11 1 2 47 28 95
2018 PC-02 25 40 15 15 5 0 0 65 20 20
2018 PC-03 19 23 31 15 10 0 2 43 26 48
2018 PC-04 19 25 31 19 0 6 0 47 20 16
2017 PC 20 25 22 17 14 0 3 46 32 112
2017 PC-02 22 33 13 20 9 0 3 57 30 29
2017 PC-03 21 23 27 17 8 0 4 46 26 52
2017 PC-04 19 24 19 14 24 0 0 43 38 21

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 45 30 12 9 2 1 2 77 11 94
2018 PC-02 60 20 10 5 5 0 0 80 10 20
2018 PC-03 45 36 9 6 2 0 2 83 9 47
2018 PC-04 50 19 19 6 0 6 0 73 7 16
2017 PC 44 26 18 1 8 0 3 72 9 113
2017 PC-02 47 27 16 0 3 0 7 79 3 30
2017 PC-03 42 33 19 0 4 0 2 76 4 52
2017 PC-04 52 10 19 5 14 0 0 62 19 21

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 33 25 23 9 7 0 2 59 17 95
2018 PC-02 40 30 5 10 15 0 0 70 25 20
2018 PC-03 31 25 27 10 4 0 2 57 15 48
2018 PC-04 38 25 31 6 0 0 0 63 6 16
2017 PC 30 23 30 11 6 0 1 54 16 113
2017 PC-02 31 30 26 3 11 0 0 60 14 30
2017 PC-03 31 21 31 12 4 0 2 53 16 52
2017 PC-04 33 24 29 10 5 0 0 57 14 21

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 11 41 24 11 12 1 1 53 23 95
2018 PC-02 20 35 35 5 5 0 0 55 10 20
2018 PC-03 10 46 23 10 10 0 0 56 21 48
2018 PC-04 6 25 25 25 13 6 0 33 40 16
2017 PC 20 32 24 11 13 0 1 52 24 113
2017 PC-02 21 46 13 13 8 0 0 67 20 30
2017 PC-03 17 29 29 6 17 0 2 47 24 52
2017 PC-04 29 9 29 24 10 0 0 38 33 21

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 13 35 33 9 8 1 1 48 18 95
2018 PC-02 5 50 35 0 10 0 0 55 10 20
2018 PC-03 21 31 33 6 8 0 0 52 15 48
2018 PC-04 0 31 31 25 6 6 0 33 33 16
2017 PC 16 33 21 18 10 0 2 50 28 113
2017 PC-02 24 38 20 6 8 0 3 65 14 30
2017 PC-03 15 33 21 21 8 0 2 49 29 52
2017 PC-04 9 29 14 29 19 0 0 38 48 21

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 18 35 26 7 12 1 1 54 19 95
2018 PC-02 25 35 25 0 15 0 0 60 15 20
2018 PC-03 19 35 25 8 13 0 0 54 21 48
2018 PC-04 13 31 31 13 6 6 0 47 20 16
2017 PC 14 28 28 16 13 1 1 43 29 113
2017 PC-02 19 22 35 7 14 3 0 43 21 30
2017 PC-03 13 33 19 15 17 0 2 47 33 52
2017 PC-04 9 24 29 38 0 0 0 33 38 21

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 23 38 22 11 5 0 1 62 16 95
2018 PC-02 35 50 5 5 5 0 0 85 10 20
2018 PC-03 27 33 23 13 4 0 0 60 17 48
2018 PC-04 13 31 38 19 0 0 0 44 19 16
2017 PC 24 32 28 7 8 0 2 57 15 113
2017 PC-02 21 42 31 0 3 0 3 65 3 30
2017 PC-03 33 27 25 4 10 0 2 61 14 52
2017 PC-04 10 29 29 19 14 0 0 38 33 21

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 48 26 13 9 2 1 2 76 11 94
2018 PC-02 50 30 15 0 5 0 0 80 5 20
2018 PC-03 45 26 15 13 0 0 2 72 13 47
2018 PC-04 44 25 6 13 6 6 0 73 20 16
2017 PC 49 30 11 5 3 1 1 80 8 113
2017 PC-02 40 37 13 3 6 0 0 78 10 30
2017 PC-03 56 21 13 6 0 2 2 80 6 52
2017 PC-04 38 38 10 10 5 0 0 76 14 21

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 77 13 3 2 1 1 3 93 3 95
2018 PC-02 80 10 5 0 5 0 0 90 5 20
2018 PC-03 77 15 2 2 0 0 4 96 2 48
2018 PC-04 63 19 6 6 0 6 0 87 7 16

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 71 11 3 6 3 3 3 87 10 95
2018 PC-02 65 0 5 10 15 5 0 68 26 20
2018 PC-03 77 10 0 6 0 2 4 93 7 48
2018 PC-04 63 25 0 6 0 6 0 93 7 16
2017 PC 68 11 5 6 5 0 4 83 12 113
2017 PC-02 68 3 6 6 10 0 6 76 17 30
2017 PC-03 69 13 4 6 2 0 6 88 8 52
2017 PC-04 62 14 10 5 10 0 0 76 14 21

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 55 28 10 3 2 1 1 85 5 94
2018 PC-02 70 5 10 10 5 0 0 75 15 20
2018 PC-03 53 34 11 0 2 0 0 87 2 47
2018 PC-04 44 38 6 6 0 6 0 87 7 16
2017 PC 63 22 10 1 2 0 3 87 3 113
2017 PC-02 60 19 14 0 3 0 3 82 3 30
2017 PC-03 60 23 12 2 0 0 4 86 2 52
2017 PC-04 62 29 5 0 5 0 0 90 5 21

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 55 22 9 7 5 1 1 79 12 92
2018 PC-02 55 20 10 5 10 0 0 75 15 20
2018 PC-03 58 22 9 7 4 0 0 80 11 45
2018 PC-04 50 31 6 6 0 6 0 87 7 16
2017 PC 55 27 4 4 8 0 2 84 12 113
2017 PC-02 57 24 3 3 10 0 3 83 13 30
2017 PC-03 48 35 6 4 6 0 2 84 10 52
2017 PC-04 67 19 0 5 10 0 0 86 14 21

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 49 15 6 0 1 1 28 90 1 94
2018 PC-02 70 0 0 0 0 0 30 100 0 20
2018 PC-03 45 11 4 0 0 0 40 93 0 47
2018 PC-04 44 31 19 0 0 6 0 80 0 16
2017 PC 47 16 3 1 1 0 32 92 3 113
2017 PC-02 49 3 3 0 3 0 41 89 5 30
2017 PC-03 44 12 0 2 0 0 42 97 3 52
2017 PC-04 48 38 9 0 0 0 5 90 0 21

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 55 23 11 1 1 2 6 86 2 94
2018 PC-02 75 10 5 0 5 0 5 89 5 20
2018 PC-03 47 23 19 0 0 2 9 79 0 47
2018 PC-04 56 31 0 6 0 6 0 93 7 16
2017 PC 64 21 6 2 1 0 6 91 3 112
2017 PC-02 64 27 0 0 3 0 6 97 3 30
2017 PC-03 60 17 10 4 0 0 10 85 4 52
2017 PC-04 75 20 5 0 0 0 0 95 0 20

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 67 13 5 3 5 3 3 85 9 94
2018 PC-02 70 15 5 0 10 0 0 85 10 20
2018 PC-03 62 13 6 4 6 4 4 81 12 47
2018 PC-04 69 19 6 0 0 6 0 93 0 16
2017 PC 58 20 6 3 10 1 2 81 13 113
2017 PC-02 57 10 10 8 13 0 3 68 22 30
2017 PC-03 52 25 8 0 12 2 2 80 12 52
2017 PC-04 67 29 0 5 0 0 0 95 5 21

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 52 24 16 3 1 1 3 79 4 93
2018 PC-02 60 30 5 0 0 0 5 95 0 20
2018 PC-03 43 24 24 4 0 0 4 70 5 46
2018 PC-04 50 19 19 0 6 6 0 73 7 16
2017 PC 52 26 10 6 3 1 1 80 9 113
2017 PC-02 35 26 22 8 6 0 3 63 14 30
2017 PC-03 60 27 6 6 0 2 0 88 6 52
2017 PC-04 62 24 5 5 5 0 0 86 10 21

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 7 43 34 11 4 1 0 51 15 95
2018 PC-02 15 45 30 0 10 0 0 60 10 20
2018 PC-03 6 42 38 13 2 0 0 48 15 48
2018 PC-04 6 38 44 6 0 6 0 47 7 16
2017 PC 4 33 39 13 11 0 0 37 24 113
2017 PC-02 6 43 30 6 14 0 0 50 20 30
2017 PC-03 6 25 46 15 8 0 0 31 23 52
2017 PC-04 0 38 38 10 14 0 0 38 24 21

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 15 14 38 27 6 0 0 33 29 93
2018 PC-02 21 0 32 37 11 0 0 47 21 19
2018 PC-03 15 21 36 26 2 0 0 28 36 47
2018 PC-04 6 6 56 19 13 0 0 31 13 16
2017 PC 12 20 38 17 13 1 0 30 32 113
2017 PC-02 14 20 19 26 21 0 0 47 34 30
2017 PC-03 12 15 44 15 12 2 0 27 27 52
2017 PC-04 14 24 38 14 10 0 0 24 38 21
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 14 37 23 17 8 1 0 14 86 95
2018 PC-02 20 25 30 20 5 0 0 20 80 20
2018 PC-03 8 38 29 13 10 2 0 9 91 48
2018 PC-04 25 25 13 31 6 0 0 25 75 16
2017 PC 24 16 28 16 14 2 0 25 75 113
2017 PC-02 22 6 29 27 16 0 0 22 78 30
2017 PC-03 23 19 27 13 17 0 0 23 77 52
2017 PC-04 38 14 24 9 10 5 0 40 60 21

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 PC 24 80
2018 PC-02 19 16
2018 PC-03 29 42
2018 PC-04 17 12
2017 PC 20 83
2017 PC-02 21 23
2017 PC-03 23 40
2017 PC-04 8 12

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 PC 50 80
2018 PC-02 50 16
2018 PC-03 52 42
2018 PC-04 50 12
2017 PC 38 83
2017 PC-02 47 23
2017 PC-03 30 40
2017 PC-04 50 12

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 PC 23 80
2018 PC-02 13 16
2018 PC-03 26 42
2018 PC-04 33 12
2017 PC 27 83
2017 PC-02 23 23
2017 PC-03 25 40
2017 PC-04 33 12

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 PC 44 80
2018 PC-02 50 16
2018 PC-03 43 42
2018 PC-04 25 12
2017 PC 42 83
2017 PC-02 33 23
2017 PC-03 45 40
2017 PC-04 50 12

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 PC 8 80
2018 PC-02 0 16
2018 PC-03 10 42
2018 PC-04 8 12
2017 PC 13 83
2017 PC-02 12 23
2017 PC-03 18 40
2017 PC-04 8 12

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 PC 39 80
2018 PC-02 38 16
2018 PC-03 36 42
2018 PC-04 33 12

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 PC 24 80
2018 PC-02 19 16
2018 PC-03 31 42
2018 PC-04 25 12
2017 PC 42 83
2017 PC-02 31 23
2017 PC-03 57 40
2017 PC-04 42 12

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 PC 4 37 15 11 10 23 81
2018 PC-02 0 56 6 19 6 13 16
2018 PC-03 2 30 19 7 12 30 43
2018 PC-04 8 33 8 25 8 17 12
2017 PC 0 40 18 15 5 23 83
2017 PC-02 0 31 42 18 0 9 23
2017 PC-03 0 40 10 12 0 38 40
2017 PC-04 0 33 0 17 33 17 12

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PC 31 69 80
2018 PC-02 44 56 16
2018 PC-03 29 71 42
2018 PC-04 33 67 12

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 41 19 13 8 14 0 5 63 23 95
2018 PC-02 40 25 15 5 5 0 10 72 11 20
2018 PC-03 46 15 10 8 17 0 4 63 26 48
2018 PC-04 38 6 25 13 13 0 6 47 27 16

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 9 30 21 12 23 2 2 40 38 81
2018 PC-02 19 31 25 13 6 0 6 53 20 16
2018 PC-03 5 28 23 19 26 0 0 33 44 43
2018 PC-04 0 25 17 0 33 17 8 33 44 12
2017 PC 11 13 14 27 31 0 4 24 61 83
2017 PC-02 12 20 8 21 30 0 8 36 55 23
2017 PC-03 10 13 15 30 33 0 0 23 62 40
2017 PC-04 8 0 25 17 42 0 8 9 64 12

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PC 1 6 20 15 48 1 9 8 69 80
2018 PC-02 6 6 38 6 31 0 13 14 43 16
2018 PC-03 0 2 19 21 49 0 9 3 77 43
2018 PC-04 0 0 8 17 58 8 8 0 90 12
2017 PC 4 4 11 8 66 2 5 8 80 83
2017 PC-02 4 4 18 8 57 4 4 9 71 23
2017 PC-03 3 3 8 8 75 3 3 5 87 40
2017 PC-04 8 0 17 8 50 0 17 10 70 12
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