2018 Public Service Employee Survey Results by Theme for Health Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - MD

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 35 48 10 6 0 0 0 84 6 31
2018 MD-02 43 39 13 4 0 0 0 83 4 23
2017 MD 35 51 5 5 3 0 0 86 8 37
2017 MD-02 27 50 9 9 5 0 0 77 14 22
2014 MD 42 45 6 8 0 0 0 86 8 65
2014 MD-02 35 50 8 8 0 0 0 85 8 40
2014 MD-03 50 39 6 6 0 0 0 89 6 18
2011 MD 54 30 11 1 3 0 0 84 4 70
2011 MD-02 49 30 14 3 5 0 0 78 8 37
2011 MD-03 48 38 14 0 0 0 0 86 0 21
2008 MD 55 29 9 3 2 2 0 86 5 58
2008 MD-02 50 32 11 4 0 4 0 85 4 28
2008 MD-03 58 26 11 5 0 0 0 84 5 19

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 39 42 0 9 9 0 0 82 18 33
2018 MD-02 33 50 0 8 8 0 0 83 17 24
2017 MD 22 39 14 14 11 0 0 61 25 36
2017 MD-02 18 50 5 14 14 0 0 68 27 22

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 59 34 6 0 0 0 0 94 0 32
2018 MD-02 52 39 9 0 0 0 0 91 0 23
2017 MD 57 33 5 5 0 0 0 89 5 37
2017 MD-02 50 36 5 9 0 0 0 86 9 22
2014 MD 68 28 5 0 0 0 0 95 0 65
2014 MD-02 60 35 5 0 0 0 0 95 0 40
2014 MD-03 78 22 0 0 0 0 0 100 0 18
2011 MD 72 21 4 3 0 0 0 93 3 71
2011 MD-02 63 26 5 5 0 0 0 89 5 38
2011 MD-03 76 19 5 0 0 0 0 95 0 21

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 33 52 0 12 3 0 0 85 15 33
2018 MD-02 38 42 0 17 4 0 0 79 21 24
2017 MD 34 40 9 11 6 0 0 74 17 35
2017 MD-02 19 43 10 19 10 0 0 62 29 21
2014 MD 43 40 8 8 2 0 0 83 9 65
2014 MD-02 38 43 8 10 3 0 0 80 13 40
2014 MD-03 50 44 6 0 0 0 0 94 0 18
2011 MD 55 34 10 0 1 0 0 89 1 71
2011 MD-02 50 34 13 0 3 0 0 84 3 38
2011 MD-03 52 38 10 0 0 0 0 90 0 21
2008 MD 60 34 3 0 0 2 0 96 0 58
2008 MD-02 54 39 4 0 0 4 0 96 0 28
2008 MD-03 53 42 5 0 0 0 0 95 0 19

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 33 39 18 6 3 0 0 73 9 33
2018 MD-02 29 42 17 8 4 0 0 71 13 24
2017 MD 30 27 19 14 11 0 0 57 24 37
2017 MD-02 27 18 18 23 14 0 0 45 36 22
2014 MD 32 28 18 11 9 2 0 61 20 65
2014 MD-02 30 28 13 15 13 3 0 59 28 40
2014 MD-03 39 28 28 6 0 0 0 67 6 18
2011 MD 27 37 21 11 4 0 0 63 15 71
2011 MD-02 18 42 21 16 3 0 0 61 18 38
2011 MD-03 33 29 24 10 5 0 0 62 14 21

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 33 42 9 12 3 0 0 76 15 33
2018 MD-02 29 46 8 13 4 0 0 75 17 24
2017 MD 24 35 16 16 8 0 0 59 24 37
2017 MD-02 23 23 18 23 14 0 0 45 36 22
2014 MD 34 26 17 17 6 0 0 60 23 65
2014 MD-02 33 30 8 23 8 0 0 63 30 40
2014 MD-03 39 22 33 6 0 0 0 61 6 18
2011 MD 28 41 15 10 6 0 0 69 15 71
2011 MD-02 21 47 13 13 5 0 0 68 18 38
2011 MD-03 33 33 19 10 5 0 0 67 14 21
2008 MD 36 40 10 10 3 0 0 76 14 58
2008 MD-02 39 43 7 11 0 0 0 82 11 28
2008 MD-03 37 32 21 11 0 0 0 68 11 19

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 36 27 12 9 3 12 0 72 14 33
2018 MD-02 33 33 8 8 4 13 0 76 14 24
2017 MD 22 16 25 11 8 11 6 46 23 36
2017 MD-02 23 9 32 14 9 9 5 37 26 22
2014 MD 37 26 15 8 11 3 0 65 19 65
2014 MD-02 38 25 8 13 15 3 0 64 28 40
2014 MD-03 39 28 22 0 6 6 0 71 6 18
2011 MD 34 25 21 6 7 4 3 64 14 71
2011 MD-02 32 29 11 11 8 5 5 68 21 38
2011 MD-03 38 14 33 0 10 5 0 55 10 21
2008 MD 43 19 12 16 2 9 0 68 19 58
2008 MD-02 43 21 7 18 0 11 0 72 20 28
2008 MD-03 42 5 21 16 5 11 0 53 24 19
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 53 31 3 13 0 0 0 84 13 32
2018 MD-02 52 35 0 13 0 0 0 87 13 23
2017 MD 32 33 14 8 8 5 0 68 17 37
2017 MD-02 32 32 14 5 14 5 0 67 19 22
2014 MD 58 18 8 5 6 2 3 81 11 65
2014 MD-02 60 15 10 0 10 0 5 79 11 40
2014 MD-03 56 28 0 11 0 6 0 88 12 18
2011 MD 58 23 10 7 3 0 0 80 10 71
2011 MD-02 55 18 13 8 5 0 0 74 13 38
2011 MD-03 62 24 5 10 0 0 0 86 10 21
2008 MD 55 28 7 3 5 2 0 84 9 58
2008 MD-02 54 32 11 0 0 4 0 89 0 28
2008 MD-03 53 21 0 11 16 0 0 74 26 19

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 50 38 9 3 0 0 0 88 3 32
2018 MD-02 48 43 9 0 0 0 0 91 0 23
2017 MD 32 41 14 8 3 3 0 75 11 37
2017 MD-02 32 41 9 9 5 5 0 76 14 22
2014 MD 49 34 6 6 5 0 0 83 11 65
2014 MD-02 45 35 5 10 5 0 0 80 15 40
2014 MD-03 56 39 6 0 0 0 0 94 0 18
2011 MD 52 31 7 6 3 0 1 84 9 71
2011 MD-02 53 29 11 3 3 0 3 84 5 38
2011 MD-03 52 29 0 14 5 0 0 81 19 21
2008 MD 55 22 3 9 5 0 5 82 15 58
2008 MD-02 54 36 4 4 0 0 4 93 4 28
2008 MD-03 53 5 5 16 16 0 5 61 33 19

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 66 19 9 3 3 0 0 84 6 32
2018 MD-02 70 22 4 0 4 0 0 91 4 23
2017 MD 32 33 8 14 11 0 3 67 25 37
2017 MD-02 36 32 9 14 9 0 0 68 23 22
2014 MD 54 18 14 8 5 0 2 73 13 65
2014 MD-02 53 25 8 10 5 0 0 78 15 40
2014 MD-03 56 11 22 0 6 0 6 71 6 18

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 27 27 9 9 6 18 3 69 19 33
2018 MD-02 21 38 8 8 8 17 0 70 20 24
2017 MD 30 30 16 11 8 5 0 63 20 37
2017 MD-02 32 32 9 14 9 5 0 67 24 22
2014 MD 30 23 17 9 5 16 0 63 17 64
2014 MD-02 33 21 18 13 5 10 0 60 20 39
2014 MD-03 22 22 11 6 6 33 0 67 17 18
2011 MD 30 28 21 7 6 8 0 63 14 71
2011 MD-02 24 29 26 3 8 11 0 59 12 38
2011 MD-03 29 24 19 14 5 10 0 58 21 21

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 27 36 15 12 6 3 0 66 19 33
2018 MD-02 25 38 13 13 8 4 0 65 22 24
2017 MD 22 32 16 16 11 3 0 55 28 37
2017 MD-02 27 27 14 23 9 0 0 55 32 22
2014 MD 20 25 17 28 3 6 0 48 33 64
2014 MD-02 23 23 18 28 5 3 0 47 34 39
2014 MD-03 22 17 22 22 0 17 0 47 27 18
2011 MD 21 37 13 15 10 4 0 60 26 71
2011 MD-02 11 45 13 13 11 8 0 60 26 38
2011 MD-03 38 24 5 24 10 0 0 62 33 21
2008 MD 31 38 14 9 5 3 0 71 14 58
2008 MD-02 32 43 11 11 0 4 0 78 11 28
2008 MD-03 26 26 16 11 16 5 0 56 28 19

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 18 27 24 6 12 12 0 52 21 33
2018 MD-02 17 25 17 8 17 17 0 50 30 24
2017 MD 19 32 22 14 5 8 0 56 21 37
2017 MD-02 18 36 14 14 9 9 0 60 25 22
2014 MD 19 28 17 25 5 6 0 50 32 64
2014 MD-02 21 28 21 26 3 3 0 50 29 39
2014 MD-03 22 17 11 22 11 17 0 47 40 18
2011 MD 14 38 20 11 10 7 0 56 23 71
2011 MD-02 5 39 21 11 11 13 0 52 24 38
2011 MD-03 19 43 19 10 10 0 0 62 19 21
2008 MD 16 38 14 17 5 10 0 60 25 58
2008 MD-02 18 46 7 14 4 11 0 72 20 28
2008 MD-03 21 21 21 16 11 11 0 47 29 19

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 18 33 18 15 9 6 0 55 26 33
2018 MD-02 17 29 21 13 13 8 0 50 27 24
2017 MD 19 35 16 19 5 5 0 57 26 37
2017 MD-02 9 45 9 23 9 5 0 57 33 22
2014 MD 22 27 19 19 6 8 0 53 27 64
2014 MD-02 21 28 21 18 8 5 0 51 27 39
2014 MD-03 28 22 17 17 0 17 0 60 20 18
2011 MD 17 39 14 15 10 4 0 59 26 71
2011 MD-02 8 50 11 16 8 8 0 63 26 38
2011 MD-03 24 19 24 19 14 0 0 43 33 21
2008 MD 24 47 12 12 3 2 0 72 16 58
2008 MD-02 29 50 4 11 4 4 0 81 15 28
2008 MD-03 26 47 16 5 5 0 0 74 11 19
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 34 41 3 9 9 3 0 77 19 32
2018 MD-02 35 48 0 4 9 4 0 86 14 23
2017 MD 19 43 11 11 16 0 0 62 27 37
2017 MD-02 18 50 5 14 14 0 0 68 27 22
2014 MD 32 32 17 12 6 0 0 65 18 65
2014 MD-02 30 33 20 13 5 0 0 63 18 40
2014 MD-03 33 33 11 11 11 0 0 67 22 18
2011 MD 31 42 10 13 4 0 0 73 17 71
2011 MD-02 26 53 8 11 3 0 0 79 13 38
2011 MD-03 38 14 19 19 10 0 0 52 29 21

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 47 31 16 6 0 0 0 78 6 32
2018 MD-02 52 26 13 9 0 0 0 78 9 23
2017 MD 30 41 11 14 5 0 0 70 19 37
2017 MD-02 32 36 9 18 5 0 0 68 23 22

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 15 12 12 9 6 42 3 50 28 33
2018 MD-02 8 8 8 13 8 54 0 36 45 24
2017 MD 11 16 11 11 19 30 3 40 44 37
2017 MD-02 5 9 18 18 14 32 5 21 50 22
2014 MD 20 14 20 14 17 15 0 40 36 65
2014 MD-02 20 10 23 15 13 20 0 38 34 40
2014 MD-03 28 11 11 17 22 11 0 44 44 18

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 50 28 16 3 3 0 0 78 6 32
2018 MD-02 52 26 17 0 4 0 0 78 4 23
2017 MD 38 22 22 8 11 0 0 59 19 37
2017 MD-02 36 23 14 14 14 0 0 59 27 22
2014 MD 54 22 8 12 3 0 2 77 16 65
2014 MD-02 48 30 5 10 5 0 3 79 15 40
2014 MD-03 61 11 11 17 0 0 0 72 17 18
2011 MD 46 37 10 3 4 0 0 83 7 70
2011 MD-02 41 32 16 3 8 0 0 73 11 37
2011 MD-03 57 33 5 5 0 0 0 90 5 21
2008 MD 41 33 9 9 7 2 0 75 16 58
2008 MD-02 43 43 7 0 4 4 0 89 4 28
2008 MD-03 37 16 11 21 16 0 0 53 37 19

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MD 42 17 8 8 17 8 0 64 27 12

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 9 56 9 25 0 0 0 66 25 32
2018 MD-02 4 57 9 30 0 0 0 61 30 23
2017 MD 14 35 24 19 8 0 0 49 27 37
2017 MD-02 18 27 14 27 14 0 0 45 41 22
2014 MD 25 34 14 14 14 0 0 58 28 65
2014 MD-02 23 28 15 15 20 0 0 50 35 40
2014 MD-03 33 44 6 11 6 0 0 78 17 18
2011 MD 30 44 7 10 7 0 3 75 17 71
2011 MD-02 37 39 5 8 8 0 3 78 16 38
2011 MD-03 24 48 10 10 5 0 5 75 15 21
2008 MD 29 43 10 10 5 0 2 74 16 58
2008 MD-02 32 32 7 18 11 0 0 64 29 28
2008 MD-03 21 68 5 5 0 0 0 89 5 19

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 50 44 0 6 0 0 0 94 6 32
2018 MD-02 52 39 0 9 0 0 0 91 9 23
2017 MD 49 43 5 3 0 0 0 92 3 37
2017 MD-02 45 41 9 5 0 0 0 86 5 22
2014 MD 63 29 3 5 0 0 0 92 5 65
2014 MD-02 55 35 3 8 0 0 0 90 8 40
2014 MD-03 78 22 0 0 0 0 0 100 0 18
2011 MD 57 37 3 1 1 0 0 94 3 70
2011 MD-02 57 38 3 3 0 0 0 95 3 37
2011 MD-03 57 38 0 0 5 0 0 95 5 21
2008 MD 64 28 5 2 0 2 0 93 2 58
2008 MD-02 54 32 7 4 0 4 0 89 4 28
2008 MD-03 63 32 5 0 0 0 0 95 0 19

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 56 41 0 3 0 0 0 97 3 32
2018 MD-02 52 48 0 0 0 0 0 100 0 23
2017 MD 49 41 3 8 0 0 0 89 8 37
2017 MD-02 41 50 0 9 0 0 0 91 9 22
2014 MD 55 35 3 5 2 0 0 91 6 65
2014 MD-02 45 43 3 8 3 0 0 88 10 40
2014 MD-03 72 28 0 0 0 0 0 100 0 18
2011 MD 56 34 6 4 0 0 0 90 4 71
2011 MD-02 45 42 11 3 0 0 0 87 3 38
2011 MD-03 67 24 0 10 0 0 0 90 10 21
2008 MD 59 36 0 5 0 0 0 95 5 58
2008 MD-02 50 43 0 7 0 0 0 93 7 28
2008 MD-03 53 42 0 5 0 0 0 95 5 19

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 21 33 12 15 9 9 0 60 27 33
2018 MD-02 21 33 13 13 13 8 0 59 27 24
2017 MD 19 30 11 16 24 0 0 49 41 37
2017 MD-02 23 23 14 14 27 0 0 45 41 22
2014 MD 18 29 12 18 14 8 0 52 35 65
2014 MD-02 13 33 13 15 18 10 0 50 36 40
2014 MD-03 33 22 11 17 11 6 0 59 29 18
2011 MD 28 27 13 17 11 4 0 57 29 71
2011 MD-02 32 24 16 11 11 8 0 60 23 38
2011 MD-03 33 29 5 19 14 0 0 62 33 21
2008 MD 19 45 10 19 3 2 2 66 23 58
2008 MD-02 18 57 7 7 7 4 0 78 15 28
2008 MD-03 16 37 16 32 0 0 0 53 32 19

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 15 15 18 18 21 6 6 34 45 33
2018 MD-02 13 13 25 17 25 4 4 27 45 24
2017 MD 14 24 8 16 24 5 8 44 47 37
2017 MD-02 18 23 5 18 32 5 0 43 52 22
2014 MD 17 26 14 12 18 3 9 49 35 65
2014 MD-02 15 28 13 15 18 3 10 49 37 40
2014 MD-03 22 22 6 11 22 6 11 53 40 18
2011 MD 18 14 25 7 21 3 11 38 33 71
2011 MD-02 21 13 21 5 21 5 13 42 32 38
2011 MD-03 19 10 24 5 29 0 14 33 39 21
2008 MD 21 23 11 21 5 9 11 54 33 57
2008 MD-02 25 21 11 18 4 14 7 59 27 28
2008 MD-03 26 26 0 21 11 5 11 63 38 19

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 31 34 19 6 9 0 0 66 16 32
2018 MD-02 22 43 17 9 9 0 0 65 17 23
2017 MD 27 33 11 19 11 0 0 59 30 37
2017 MD-02 18 27 14 23 18 0 0 45 41 22
2014 MD 17 46 12 11 14 0 0 63 25 65
2014 MD-02 13 48 15 10 15 0 0 60 25 40
2014 MD-03 22 50 6 6 17 0 0 72 22 18
2011 MD 38 42 6 8 6 0 0 80 14 71
2011 MD-02 39 37 5 11 8 0 0 76 18 38
2011 MD-03 33 43 10 10 5 0 0 76 14 21

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 26 42 16 6 6 3 0 70 13 31
2018 MD-02 18 45 18 5 9 5 0 67 14 22
2017 MD 27 24 16 19 11 0 3 53 31 37
2017 MD-02 18 18 18 23 18 0 5 38 43 22
2014 MD 25 34 23 11 8 0 0 58 18 65
2014 MD-02 18 38 30 5 10 0 0 55 15 40
2014 MD-03 33 33 11 17 6 0 0 67 22 18

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 27 39 15 12 3 0 3 69 16 33
2018 MD-02 25 42 13 13 4 0 4 70 17 24
2017 MD 30 22 16 22 11 0 0 51 33 37
2017 MD-02 27 18 18 23 14 0 0 45 36 22
2014 MD 29 34 17 11 9 0 0 63 20 65
2014 MD-02 23 38 13 18 10 0 0 60 28 40
2014 MD-03 33 33 22 0 11 0 0 67 11 18
2011 MD 39 36 10 14 1 0 0 74 16 70
2011 MD-02 29 45 11 13 3 0 0 74 16 38
2011 MD-03 40 30 5 25 0 0 0 70 25 20

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 18 33 33 3 6 6 0 55 10 33
2018 MD-02 13 38 33 4 8 4 0 52 13 24
2017 MD 8 38 16 16 14 8 0 50 32 37
2017 MD-02 14 32 9 18 18 9 0 50 40 22

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 43 40 0 3 13 0 0 83 17 30
2018 MD-02 43 43 0 4 9 0 0 87 13 23
2017 MD 32 30 16 14 8 0 0 62 22 37
2017 MD-02 32 18 18 23 9 0 0 50 32 22
2014 MD 42 25 15 11 5 2 2 68 16 65
2014 MD-02 40 25 18 13 5 0 0 65 18 40
2014 MD-03 44 28 11 6 0 6 6 81 6 18
2011 MD 52 28 11 4 4 0 0 80 8 71
2011 MD-02 61 26 5 3 5 0 0 87 8 38
2011 MD-03 48 24 24 5 0 0 0 71 5 21

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 33 55 0 6 6 0 0 88 12 33
2018 MD-02 38 58 0 4 0 0 0 96 4 24
2017 MD 41 24 14 11 8 3 0 67 19 37
2017 MD-02 41 32 9 9 5 5 0 76 14 22
2014 MD 38 34 17 5 6 0 0 72 11 65
2014 MD-02 43 40 10 5 3 0 0 83 8 40
2014 MD-03 44 22 22 0 11 0 0 67 11 18
2011 MD 48 27 13 6 6 1 0 76 11 71
2011 MD-02 55 18 11 5 8 3 0 76 14 38
2011 MD-03 43 38 10 5 5 0 0 81 10 21
2008 MD 28 33 16 14 10 0 0 60 24 58
2008 MD-02 36 43 11 4 7 0 0 79 11 28
2008 MD-03 26 26 11 26 11 0 0 53 37 19

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 MD 18 48 33 33
2018 MD-02 17 50 33 24
2017 MD 19 38 43 37
2017 MD-02 23 41 36 22
2014 MD 9 65 26 65
2014 MD-02 5 73 23 40
2014 MD-03 11 56 33 18
2011 MD 25 34 41 71
2011 MD-02 29 29 42 38
2011 MD-03 19 48 33 21

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2011 MD 50 11 11 28 9999 0 18
2011 MD-02 45 9 9 36 9999 0 11
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 70 24 3 3 0 0 0 94 3 33
2018 MD-02 67 25 4 4 0 0 0 92 4 24
2017 MD 41 43 8 8 0 0 0 84 8 37
2017 MD-02 36 45 9 9 0 0 0 82 9 22
2014 MD 45 35 11 6 3 0 0 80 9 65
2014 MD-02 48 30 13 5 5 0 0 78 10 40
2014 MD-03 33 50 11 6 0 0 0 83 6 18
2011 MD 46 35 11 6 0 1 0 83 6 71
2011 MD-02 45 37 13 5 0 0 0 82 5 38
2011 MD-03 33 43 14 5 0 5 0 80 5 21
2008 MD 48 40 10 2 0 0 0 88 2 58
2008 MD-02 50 39 11 0 0 0 0 89 0 28
2008 MD-03 47 37 11 5 0 0 0 84 5 19

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 30 48 12 9 0 0 0 79 9 33
2018 MD-02 21 54 13 13 0 0 0 75 13 24
2017 MD 30 22 32 8 5 3 0 53 14 37
2017 MD-02 27 32 23 9 9 0 0 59 18 22
2014 MD 31 34 18 11 3 3 0 67 14 65
2014 MD-02 25 33 20 15 5 3 0 59 21 40
2014 MD-03 33 44 17 0 0 6 0 82 0 18
2011 MD 24 46 23 3 4 0 0 70 7 70
2011 MD-02 22 54 24 0 0 0 0 76 0 37
2011 MD-03 29 38 24 5 5 0 0 67 10 21

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 3 18 39 21 12 3 3 35 23 33
2018 MD-02 4 17 33 25 17 4 0 43 22 24
2017 MD 8 14 40 24 8 0 5 34 23 37
2017 MD-02 14 18 32 27 5 0 5 33 33 22
2014 MD 8 17 41 16 19 0 0 34 25 64
2014 MD-02 8 21 33 15 23 0 0 38 28 39
2014 MD-03 6 0 56 22 17 0 0 39 6 18
2011 MD 4 17 38 27 13 0 1 40 21 71
2011 MD-02 5 5 47 26 13 0 3 41 11 38
2011 MD-03 0 33 29 24 14 0 0 38 33 21
2008 MD 2 17 41 19 10 5 5 33 21 58
2008 MD-02 0 7 39 25 18 11 0 48 8 28
2008 MD-03 5 26 42 11 5 0 11 18 35 19

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 6 16 41 25 13 0 0 38 22 32
2018 MD-02 9 22 26 26 17 0 0 43 30 23
2017 MD 8 30 30 16 8 3 5 27 41 37
2017 MD-02 14 32 23 23 5 0 5 29 48 22
2014 MD 11 16 39 14 19 0 2 33 27 64
2014 MD-02 10 21 31 13 26 0 0 38 31 39
2014 MD-03 6 6 56 17 11 0 6 29 12 18
2011 MD 10 13 34 25 17 0 1 43 23 71
2011 MD-02 5 16 34 29 16 0 0 45 21 38
2011 MD-03 10 14 24 24 24 0 5 50 25 21
2008 MD 7 17 36 14 19 5 2 35 26 58
2008 MD-02 0 14 39 11 25 7 4 40 16 28
2008 MD-03 16 16 26 26 11 5 0 39 33 19

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 18 18 30 12 21 0 0 33 36 33
2018 MD-02 21 13 29 13 25 0 0 38 33 24
2017 MD 16 16 30 24 8 0 5 34 34 37
2017 MD-02 18 14 27 27 9 0 5 38 33 22
2014 MD 13 23 33 17 14 0 0 31 36 64
2014 MD-02 13 21 31 18 18 0 0 36 33 39
2014 MD-03 6 22 44 17 11 0 0 28 28 18
2011 MD 15 21 30 18 14 0 1 33 37 71
2011 MD-02 8 24 29 26 13 0 0 39 32 38
2011 MD-03 14 24 33 5 19 0 5 25 40 21
2008 MD 7 22 31 19 10 7 3 33 33 58
2008 MD-02 4 14 29 29 14 7 4 48 20 28
2008 MD-03 5 32 26 11 11 11 5 25 44 19

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 6 15 36 33 9 0 0 42 21 33
2018 MD-02 4 17 38 33 8 0 0 42 21 24
2017 MD 8 14 40 16 16 0 5 34 23 37
2017 MD-02 14 14 41 14 14 0 5 29 29 22
2014 MD 5 13 30 35 17 0 0 52 17 63
2014 MD-02 5 8 37 29 21 0 0 50 13 38
2014 MD-03 0 11 28 44 17 0 0 61 11 18
2011 MD 3 13 38 31 13 1 1 45 16 71
2011 MD-02 3 11 42 32 11 3 0 43 14 38
2011 MD-03 0 14 24 43 14 0 5 60 15 21
2008 MD 7 14 40 19 14 2 5 35 22 58
2008 MD-02 4 11 32 25 21 4 4 50 15 28
2008 MD-03 5 21 53 5 11 0 5 17 28 19

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 15 24 30 15 6 6 3 23 43 33
2018 MD-02 17 25 25 17 8 8 0 27 45 24
2017 MD 24 21 27 14 5 3 5 21 50 37
2017 MD-02 27 14 32 18 0 5 5 20 45 22
2014 MD 22 13 31 19 16 0 0 34 34 64
2014 MD-02 26 10 26 21 18 0 0 38 36 39
2014 MD-03 11 17 39 17 17 0 0 33 28 18
2011 MD 11 13 36 26 13 1 0 39 25 70
2011 MD-02 13 13 34 21 16 3 0 38 27 38
2011 MD-03 10 10 24 48 10 0 0 57 19 21
2008 MD 19 16 28 14 16 2 7 32 38 58
2008 MD-02 11 7 32 11 25 4 11 42 21 28
2008 MD-03 21 21 32 16 11 0 0 26 42 19

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 3 13 25 34 13 3 9 54 18 32
2018 MD-02 4 17 13 43 13 4 4 62 24 23
2017 MD 11 19 32 24 5 3 5 32 32 37
2017 MD-02 14 27 18 32 0 5 5 35 45 22
2014 MD 8 14 38 23 16 0 2 40 22 64
2014 MD-02 3 18 31 28 21 0 0 49 21 39
2014 MD-03 11 11 50 11 11 0 6 24 24 18
2011 MD 11 23 23 30 8 4 1 40 36 71
2011 MD-02 11 13 29 26 16 5 0 44 25 38
2011 MD-03 5 38 10 38 0 5 5 42 47 21
2008 MD 5 28 31 14 10 2 10 27 37 58
2008 MD-02 0 18 29 21 18 4 11 46 21 28
2008 MD-03 5 47 26 11 5 0 5 17 56 19

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 12 21 24 24 9 9 0 37 37 33
2018 MD-02 13 21 21 25 13 8 0 41 36 24
2017 MD 14 27 27 11 8 3 11 22 47 37
2017 MD-02 23 14 32 9 9 5 9 21 42 22
2014 MD 13 27 31 17 8 2 3 26 41 64
2014 MD-02 13 28 33 13 10 3 0 24 42 39
2014 MD-03 11 22 33 22 6 0 6 29 35 18

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 39 42 6 9 3 0 0 82 12 33
2018 MD-02 38 42 8 8 4 0 0 79 13 24
2017 MD 36 28 6 19 8 3 0 66 29 36
2017 MD-02 27 27 5 27 9 5 0 57 38 22
2014 MD 52 20 15 6 5 0 2 73 11 65
2014 MD-02 45 23 20 5 5 0 3 69 10 40
2014 MD-03 61 11 11 11 6 0 0 72 17 18

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 52 36 9 3 0 0 0 88 3 33
2018 MD-02 46 42 8 4 0 0 0 88 4 24
2017 MD 40 38 8 8 5 0 0 78 14 37
2017 MD-02 27 50 5 9 9 0 0 77 18 22
2014 MD 55 23 5 9 8 0 0 78 17 65
2014 MD-02 53 20 5 13 10 0 0 73 23 40
2014 MD-03 56 33 6 0 6 0 0 89 6 18

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 33 55 6 0 6 0 0 88 6 33
2018 MD-02 29 58 4 0 8 0 0 88 8 24

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 58 27 6 0 0 9 0 93 0 33
2018 MD-02 46 33 8 0 0 13 0 90 0 24
2017 MD 40 26 17 3 6 9 0 72 9 35
2017 MD-02 41 18 23 0 9 9 0 65 10 22
2014 MD 48 25 17 3 5 2 2 75 8 65
2014 MD-02 43 28 20 3 5 3 0 72 8 40
2014 MD-03 50 28 17 0 6 0 0 78 6 18

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 42 42 6 0 3 6 0 90 3 33
2018 MD-02 29 54 4 0 4 8 0 91 5 24
2017 MD 35 40 8 3 11 3 0 78 14 37
2017 MD-02 32 32 14 0 18 5 0 67 19 22
2014 MD 46 28 14 5 8 0 0 74 12 65
2014 MD-02 40 30 18 5 8 0 0 70 13 40
2014 MD-03 44 33 11 6 6 0 0 78 11 18
2011 MD 36 37 13 7 4 3 0 75 12 70
2011 MD-02 32 37 11 11 5 5 0 72 17 38
2011 MD-03 40 35 20 5 0 0 0 75 5 20

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 63 22 6 6 3 0 0 84 9 32
2018 MD-02 61 26 4 4 4 0 0 87 9 23
2017 MD 43 33 11 8 5 0 0 76 14 37
2017 MD-02 32 36 14 14 5 0 0 68 18 22
2014 MD 52 28 8 8 5 0 0 80 12 65
2014 MD-02 48 28 8 13 5 0 0 75 18 40
2014 MD-03 56 28 11 0 6 0 0 83 6 18
2011 MD 42 41 7 7 3 0 0 83 10 71
2011 MD-02 37 45 11 8 0 0 0 82 8 38
2011 MD-03 43 38 5 10 5 0 0 81 14 21
2008 MD 53 29 9 5 3 0 0 83 9 58
2008 MD-02 57 25 7 7 4 0 0 82 11 28
2008 MD-03 42 37 11 5 5 0 0 79 11 19

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 24 36 12 6 6 12 3 71 14 33
2018 MD-02 25 29 17 4 8 17 0 65 15 24
2017 MD 17 30 22 6 17 3 6 51 24 36
2017 MD-02 18 32 23 5 18 5 0 52 24 22
2014 MD 32 23 11 9 15 5 5 61 27 65
2014 MD-02 33 15 15 8 18 5 8 54 29 40
2014 MD-03 39 17 6 17 17 6 0 59 35 18

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 33 36 9 9 6 0 6 74 16 33
2018 MD-02 25 46 8 13 8 0 0 71 21 24
2017 MD 38 32 14 11 3 0 3 72 14 37
2017 MD-02 36 23 23 14 5 0 0 59 18 22
2014 MD 33 33 11 9 6 8 0 71 17 64
2014 MD-02 23 36 13 13 8 8 0 64 22 39
2014 MD-03 33 33 11 6 6 11 0 75 13 18
2011 MD 32 39 7 10 4 6 1 77 15 71
2011 MD-02 26 53 3 11 3 5 0 83 14 38
2011 MD-03 38 24 14 5 10 10 0 68 16 21
2008 MD 38 33 7 12 5 5 0 75 18 58
2008 MD-02 36 39 11 7 0 7 0 81 8 28
2008 MD-03 32 26 0 21 16 5 0 61 39 19

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 21 45 21 6 6 0 0 67 12 33
2018 MD-02 21 38 25 8 8 0 0 58 17 24

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 12 18 15 6 12 33 3 48 29 33
2018 MD-02 8 21 13 8 13 38 0 47 33 24
2017 MD 19 13 14 11 19 19 5 43 39 37
2017 MD-02 18 9 18 5 23 23 5 38 38 22
2014 MD 20 16 17 14 19 13 2 42 38 64
2014 MD-02 15 10 21 13 23 18 0 31 44 39
2014 MD-03 22 17 11 22 17 6 6 44 44 18
2011 MD 17 14 20 6 11 27 6 46 25 71
2011 MD-02 13 13 21 3 11 34 5 43 22 38
2011 MD-03 19 14 19 10 14 24 0 44 31 21

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 15 12 9 3 6 52 3 60 20 33
2018 MD-02 8 8 8 4 8 63 0 44 33 24
2017 MD 8 11 8 11 8 46 8 41 41 37
2017 MD-02 5 5 9 14 9 55 5 22 56 22
2014 MD 20 9 14 14 8 22 13 45 33 64
2014 MD-02 13 5 18 15 13 31 5 28 44 39
2014 MD-03 28 11 11 11 0 11 28 64 18 18

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 27 39 15 3 0 15 0 79 4 33
2018 MD-02 21 42 13 4 0 21 0 79 5 24
2017 MD 32 14 24 3 8 19 0 57 13 37
2017 MD-02 27 14 23 5 9 23 0 53 18 22
2014 MD 28 16 17 13 6 19 2 55 24 64
2014 MD-02 18 15 18 15 8 23 3 45 31 39
2014 MD-03 39 17 22 11 0 11 0 63 13 18
2011 MD 34 34 15 3 4 10 0 75 8 71
2011 MD-02 24 32 24 0 5 16 0 66 6 38
2011 MD-03 38 33 10 10 5 5 0 75 15 21

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 16 10 16 0 0 52 6 62 0 31
2018 MD-02 13 9 17 0 0 61 0 56 0 23
2017 MD 8 5 24 0 3 46 14 33 7 37
2017 MD-02 9 0 27 0 0 55 9 25 0 22
2014 MD 25 8 15 5 2 29 17 60 11 65
2014 MD-02 18 5 20 5 3 38 13 45 15 40
2014 MD-03 28 6 11 6 0 22 28 67 11 18

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 28 34 22 0 0 16 0 74 0 32
2018 MD-02 26 26 26 0 0 22 0 67 0 23
2017 MD 33 19 16 0 3 28 0 73 4 36
2017 MD-02 27 18 18 0 0 36 0 71 0 22
2014 MD 35 18 12 2 3 25 5 76 7 65
2014 MD-02 28 18 10 3 5 33 5 72 12 40
2014 MD-03 44 17 22 0 0 11 6 73 0 18
2011 MD 42 27 13 3 1 14 0 80 5 71
2011 MD-02 39 21 13 0 3 24 0 79 3 38
2011 MD-03 38 33 14 10 0 5 0 75 10 21
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 66 19 9 0 6 0 0 84 6 32
2018 MD-02 70 22 4 0 4 0 0 91 4 23
2017 MD 35 27 22 5 8 3 0 64 14 37
2017 MD-02 41 27 14 9 9 0 0 68 18 22

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 39 36 12 3 0 9 0 83 3 33
2018 MD-02 29 42 13 4 0 13 0 81 5 24
2017 MD 36 28 14 11 6 3 3 68 18 36
2017 MD-02 29 24 14 14 10 5 5 58 26 21

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 24 42 21 3 9 0 0 67 12 33
2018 MD-02 17 46 21 4 13 0 0 63 17 24
2017 MD 27 24 16 14 19 0 0 51 33 37
2017 MD-02 27 18 9 18 27 0 0 45 45 22

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 21 42 15 9 3 3 6 70 13 33
2018 MD-02 25 38 17 8 4 4 4 68 14 24
2017 MD 32 35 19 8 0 3 3 71 9 37
2017 MD-02 27 50 14 5 0 5 0 81 5 22

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 0 24 42 15 12 3 3 26 29 33
2018 MD-02 0 25 50 13 8 4 0 26 22 24
2017 MD 14 33 24 13 16 0 0 46 30 37
2017 MD-02 5 36 27 9 23 0 0 41 32 22

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 18 24 33 9 6 6 3 47 17 33
2018 MD-02 17 21 42 8 4 8 0 41 14 24
2017 MD 19 38 21 5 11 0 5 60 17 37
2017 MD-02 14 36 23 9 14 0 5 52 24 22

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 0 24 30 15 18 9 3 28 38 33
2018 MD-02 0 29 25 17 17 13 0 33 38 24
2017 MD 11 22 30 14 21 3 0 33 36 37
2017 MD-02 5 32 27 14 23 0 0 36 36 22

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 30 36 12 9 6 3 3 71 16 33
2018 MD-02 29 38 17 13 0 4 0 70 13 24
2017 MD 19 41 16 5 5 0 14 69 12 37
2017 MD-02 14 41 18 5 9 0 14 63 16 22

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 30 27 12 12 12 3 3 61 26 33
2018 MD-02 29 29 17 13 8 4 0 61 22 24
2017 MD 27 46 19 0 8 0 0 73 8 37
2017 MD-02 23 32 32 0 14 0 0 55 14 22

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 21 27 36 9 6 0 0 48 15 33
2018 MD-02 25 21 38 8 8 0 0 46 17 24
2017 MD 24 27 24 16 8 0 0 51 24 37
2017 MD-02 18 27 27 14 14 0 0 45 27 22

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 15 36 33 6 6 3 0 53 13 33
2018 MD-02 17 33 33 8 4 4 0 52 13 24
2017 MD 24 38 19 11 8 0 0 62 19 37
2017 MD-02 23 36 18 9 14 0 0 59 23 22

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 42 36 18 3 0 0 0 79 3 33
2018 MD-02 42 33 21 4 0 0 0 75 4 24
2017 MD 27 43 19 3 8 0 0 70 11 37
2017 MD-02 27 36 18 5 14 0 0 64 18 22

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 30 33 18 12 3 3 0 66 16 33
2018 MD-02 29 33 21 8 4 4 0 65 13 24
2017 MD 22 43 16 5 8 0 5 69 14 37
2017 MD-02 23 45 14 9 9 0 0 68 18 22

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 52 27 12 6 3 0 0 79 9 33
2018 MD-02 46 29 17 4 4 0 0 75 8 24
2017 MD 41 24 13 14 5 0 3 67 19 37
2017 MD-02 27 32 14 14 9 0 5 62 24 22

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 73 9 12 0 0 3 3 87 0 33
2018 MD-02 71 8 17 0 0 4 0 83 0 24

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 85 6 3 0 3 3 0 94 3 33
2018 MD-02 83 8 0 0 4 4 0 96 4 24
2017 MD 59 14 5 5 0 5 11 87 6 37
2017 MD-02 64 14 0 5 0 9 9 94 6 22

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 66 31 3 0 0 0 0 97 0 32
2018 MD-02 61 35 4 0 0 0 0 96 0 23
2017 MD 46 35 11 0 3 3 3 86 3 37
2017 MD-02 55 32 9 0 5 0 0 86 5 22

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 53 34 0 6 6 0 0 88 13 32
2018 MD-02 52 35 0 4 9 0 0 87 13 23
2017 MD 51 16 16 5 8 0 3 69 14 37
2017 MD-02 59 18 5 9 9 0 0 77 18 22

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 45 10 0 0 0 0 45 100 0 31
2018 MD-02 43 0 0 0 0 0 57 100 0 23
2017 MD 35 11 5 3 0 0 46 85 5 37
2017 MD-02 36 9 5 0 0 0 50 91 0 22

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 41 22 25 3 0 0 9 69 3 32
2018 MD-02 43 17 22 4 0 0 13 70 5 23
2017 MD 51 22 8 0 0 0 19 90 0 37
2017 MD-02 59 23 0 0 0 0 18 100 0 22

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 66 22 0 6 0 3 3 93 7 32
2018 MD-02 61 26 0 4 0 4 4 95 5 23
2017 MD 59 22 3 3 0 3 11 94 3 37
2017 MD-02 64 23 0 5 0 0 9 95 5 22

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 56 25 6 9 0 3 0 84 10 32
2018 MD-02 48 30 9 9 0 4 0 82 9 23
2017 MD 57 21 8 5 0 0 8 85 6 37
2017 MD-02 55 23 9 9 0 0 5 81 10 22

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 9 27 48 15 0 0 0 36 15 33
2018 MD-02 13 17 58 13 0 0 0 29 13 24
2017 MD 11 30 40 14 5 0 0 41 19 37
2017 MD-02 9 27 36 18 9 0 0 36 27 22

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 6 16 41 22 16 0 0 38 22 32
2018 MD-02 0 17 43 26 13 0 0 39 17 23
2017 MD 8 16 27 41 8 0 0 49 24 37
2017 MD-02 14 18 23 45 0 0 0 45 32 22
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 39 27 18 9 3 3 0 41 59 33
2018 MD-02 42 25 17 8 4 4 0 43 57 24
2017 MD 30 33 11 14 5 3 5 32 68 37
2017 MD-02 32 27 9 18 5 5 5 35 65 22

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 MD 11 19
2018 MD-02 15 13
2017 MD 18 22
2017 MD-02 8 13

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 MD 42 19
2018 MD-02 38 13
2017 MD 36 22
2017 MD-02 38 13

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 MD 21 19
2018 MD-02 31 13
2017 MD 5 22
2017 MD-02 8 13

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 MD 16 19
2018 MD-02 8 13
2017 MD 23 22
2017 MD-02 23 13

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 MD 0 19
2018 MD-02 0 13
2017 MD 9 22
2017 MD-02 15 13

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 MD 16 19
2018 MD-02 15 13

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 MD 53 19
2018 MD-02 54 13
2017 MD 50 22
2017 MD-02 46 13

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 MD 5 58 11 11 5 11 19
2018 MD-02 8 46 8 15 8 15 13
2017 MD 9 36 27 18 0 9 22
2017 MD-02 0 38 31 15 0 15 13

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 MD 37 63 19
2018 MD-02 31 69 13

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 42 24 9 0 12 0 12 76 14 33
2018 MD-02 50 17 13 0 8 0 13 76 10 24

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 16 37 21 11 0 0 16 63 13 19
2018 MD-02 8 31 23 15 0 0 23 50 20 13
2017 MD 0 35 4 22 17 4 17 44 50 23
2017 MD-02 0 38 0 23 23 0 15 45 55 13

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 MD 0 5 16 37 11 5 26 8 69 19
2018 MD-02 0 0 15 46 8 8 23 0 78 13
2017 MD 4 13 0 9 48 9 17 24 76 23
2017 MD-02 8 8 0 15 54 8 8 18 82 13
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