2018 Public Service Employee Survey Results by Theme for Health Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	33	41	18	4	4	0	0	74	8	138
2018	CS-01	50	36	7	7	0	0	0	86	7	14
2018	CS-02	23	46	23	4	4	0	0	69	8	48
2018	CS-03	26	46	17	0	11	0	0	71	11	35
2018	CS-04	48	28	16	8	0	0	0	76	8	25
2018	CS-05	38	38	23	0	0	0	0	77	0	13
2017	CS	26	45	14	10	5	0	0	71	15	203
2017	CS-01	16	49	16	13	6	0	0	65	19	32
2017	CS-02	33	44	13	5	5	0	0	77	11	76
2017	CS-03	23	47	9	14	7	0	0	70	21	56
2017	CS-04	32	32	21	15	0	0	0	64	15	28
2014	CS	21	46	16	10	8	0	0	67	18	256
2014	CS-01	23	39	23	7	9	0	0	61	16	44
2014	CS-02	17	44	19	14	6	0	0	61	20	91
2014	CS-03	23	49	13	8	8	0	0	72	15	78
2014	CS-04	30	41	11	7	11	0	0	70	19	27
2011	CS	25	41	14	10	10	0	0	66	19	391
2011	CS-01	32	40	16	5	6	0	1	73	11	108
2011	CS-02	20	44	13	13	10	0	0	63	23	128
2011	CS-03	27	36	10	12	15	0	0	63	27	108
2011	CS-04	22	51	19	5	3	0	0	73	8	37
2008	CS	33	40	13	7	7	0	0	73	14	389
2008	CS-01	39	36	13	4	8	0	0	75	11	105
2008	CS-02	30	44	14	7	5	1	0	74	12	147
2008	CS-03	30	38	14	10	8	0	0	67	18	98
2008	CS-04	37	41	7	7	7	0	0	78	15	27

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	39	36	13	7	5	0	75	12	139
2018	CS-01	53	27	7	13	0	0	80	13	15
2018	CS-02	31	35	17	10	6	0	67	17	48
2018	CS-03	29	51	9	6	6	0	80	11	35
2018	CS-04	56	20	20	0	4	0	76	4	25
2018	CS-05	46	38	8	0	8	0	85	8	13
2017	CS	25	39	13	15	7	0	65	22	204
2017	CS-01	21	25	13	28	9	3	48	39	32
2017	CS-02	22	45	15	9	9	0	67	19	76
2017	CS-03	27	45	7	16	5	0	72	22	56
2017	CS-04	24	34	25	11	7	0	58	18	29

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	51	36	7	3	2	1	0	88	5	139
2018	CS-01	73	20	7	0	0	0	0	93	0	15
2018	CS-02	46	44	2	6	2	0	0	90	8	48
2018	CS-03	37	43	9	3	6	3	0	82	9	35
2018	CS-04	60	24	16	0	0	0	0	84	0	25
2018	CS-05	62	31	8	0	0	0	0	92	0	13
2017	CS	44	40	11	4	1	0	0	84	5	204
2017	CS-01	41	34	16	9	0	0	0	75	9	32
2017	CS-02	48	36	11	4	1	0	0	84	5	76
2017	CS-03	37	48	9	4	2	0	0	86	5	56
2017	CS-04	46	45	10	0	0	0	0	90	0	29
2014	CS	54	31	7	4	4	0	0	85	7	256
2014	CS-01	59	23	14	0	5	0	0	82	5	44
2014	CS-02	44	41	8	4	3	0	0	85	8	91
2014	CS-03	60	27	4	4	5	0	0	87	9	78
2014	CS-04	67	19	7	7	0	0	0	85	7	27
2011	CS	49	33	9	4	4	0	0	83	8	390
2011	CS-01	54	27	12	2	4	1	1	82	6	108
2011	CS-02	46	38	9	4	3	0	0	84	7	127
2011	CS-03	49	30	8	7	6	0	0	79	13	108
2011	CS-04	57	30	11	3	0	0	0	86	3	37

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	36	43	13	5	2	1	0	80	7	139
2018	CS-01	60	33	0	0	7	0	0	93	7	15
2018	CS-02	31	46	15	6	2	0	0	77	8	48
2018	CS-03	29	46	14	6	3	3	0	76	9	35
2018	CS-04	48	36	12	4	0	0	0	84	4	25
2018	CS-05	23	54	15	8	0	0	0	77	8	13
2017	CS	32	47	13	4	3	0	0	79	8	204
2017	CS-01	27	51	16	0	6	0	0	78	6	32
2017	CS-02	36	48	7	5	4	0	0	84	9	76
2017	CS-03	32	45	16	4	4	0	0	77	7	56
2017	CS-04	34	38	18	11	0	0	0	72	11	29
2014	CS	29	45	15	6	5	0	0	73	12	256
2014	CS-01	27	45	18	2	7	0	0	73	9	44
2014	CS-02	20	47	21	9	3	0	0	67	12	91
2014	CS-03	32	46	9	6	6	0	0	78	13	78
2014	CS-04	48	33	7	4	7	0	0	81	11	27
2011	CS	31	44	12	7	6	0	0	75	13	391
2011	CS-01	36	43	12	1	7	0	1	79	8	108
2011	CS-02	27	44	13	9	6	0	0	71	16	128
2011	CS-03	35	37	10	11	6	0	0	72	18	108
2011	CS-04	24	57	14	5	0	0	0	81	5	37
2008	CS	38	45	9	6	3	0	0	82	9	391
2008	CS-01	42	43	9	2	4	0	0	85	6	106
2008	CS-02	35	48	10	6	1	0	0	83	7	147
2008	CS-03	36	43	10	8	3	0	0	79	11	98
2008	CS-04	41	44	0	11	4	0	0	85	15	27

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	25	30	29	8	6	2	56	14	136
2018	CS-01	38	15	8	31	8	0	54	38	13
2018	CS-02	19	42	23	4	8	4	63	13	48
2018	CS-03	24	26	38	3	6	3	52	9	34
2018	CS-04	32	32	24	12	0	0	64	12	25
2018	CS-05	23	15	54	0	8	0	38	8	13
2017	CS	24	35	20	11	9	1	60	21	204
2017	CS-01	31	25	13	16	9	6	59	27	32
2017	CS-02	23	36	24	9	8	0	59	17	76
2017	CS-03	25	44	11	7	13	0	69	20	56
2017	CS-04	20	23	35	14	7	0	44	21	29
2014	CS	18	32	23	16	10	0	51	27	256
2014	CS-01	18	23	30	18	11	0	41	30	44
2014	CS-02	11	32	24	23	9	1	43	32	91
2014	CS-03	23	31	22	12	13	0	54	24	78
2014	CS-04	26	41	15	15	4	0	67	19	27
2011	CS	14	22	23	18	22	1	36	40	390
2011	CS-01	22	23	19	13	19	4	47	33	108
2011	CS-02	6	21	30	20	22	0	28	43	127
2011	CS-03	14	23	19	17	26	1	37	43	108
2011	CS-04	19	14	22	32	14	0	32	46	37

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	26	38	21	10	4	1	65	14	138
2018	CS-01	36	21	14	21	7	0	57	29	14
2018	CS-02	23	44	21	6	6	0	67	13	48
2018	CS-03	26	37	26	9	0	3	65	9	35
2018	CS-04	36	36	16	12	0	0	72	12	25
2018	CS-05	8	46	31	8	8	0	54	15	13
2017	CS	26	35	17	14	8	0	61	22	204
2017	CS-01	37	25	13	16	9	0	62	25	32
2017	CS-02	21	35	21	13	8	1	57	21	76
2017	CS-03	27	46	7	13	7	0	73	20	56
2017	CS-04	20	27	32	14	7	0	47	21	29
2014	CS	21	35	19	17	8	0	56	25	256
2014	CS-01	20	25	27	16	11	0	45	27	44
2014	CS-02	13	35	22	24	4	1	49	29	91
2014	CS-03	25	35	17	10	13	0	60	23	78
2014	CS-04	22	56	7	15	0	0	78	15	27
2011	CS	15	25	21	20	18	1	41	38	388
2011	CS-01	24	24	17	19	14	2	50	33	107
2011	CS-02	8	27	23	24	18	0	35	43	127
2011	CS-03	15	24	22	14	24	1	39	38	108
2011	CS-04	19	19	28	28	6	0	39	33	36
2008	CS	19	34	21	16	9	1	54	25	391
2008	CS-01	32	29	17	13	8	1	62	21	106
2008	CS-02	11	40	26	16	7	0	51	23	147
2008	CS-03	15	30	22	20	10	2	46	31	98
2008	CS-04	26	41	7	19	7	0	67	26	27

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	28	26	22	8	12	3	0	56	21	138
2018	CS-01	43	0	21	14	14	7	0	46	31	14
2018	CS-02	21	35	17	8	15	4	0	59	24	48
2018	CS-03	29	26	23	6	14	3	0	56	21	35
2018	CS-04	36	24	24	8	8	0	0	60	16	25
2018	CS-05	23	23	38	8	8	0	0	46	15	13
2017	CS	25	26	19	13	13	3	0	52	28	204
2017	CS-01	25	25	16	6	22	6	0	53	30	32
2017	CS-02	25	33	14	13	12	3	0	59	26	76
2017	CS-03	28	18	23	14	14	2	0	47	29	56
2017	CS-04	17	21	28	18	11	6	0	40	30	29
2014	CS	22	21	21	17	13	5	1	46	32	256
2014	CS-01	20	16	20	18	20	2	2	38	40	44
2014	CS-02	19	17	26	15	11	10	1	41	30	91
2014	CS-03	25	21	18	19	14	3	0	47	34	78
2014	CS-04	26	48	7	11	7	0	0	74	19	27
2011	CS	14	20	23	17	23	3	0	36	41	389
2011	CS-01	20	18	22	16	20	5	0	39	37	107
2011	CS-02	8	24	26	17	24	2	0	32	42	127
2011	CS-03	15	23	20	14	25	3	0	39	40	108
2011	CS-04	22	11	24	24	19	0	0	32	43	37
2008	CS	22	22	23	18	11	3	0	46	30	391
2008	CS-01	30	24	16	18	10	2	0	55	29	106
2008	CS-02	18	24	23	18	11	5	1	44	31	147
2008	CS-03	18	18	30	20	11	2	0	38	32	98
2008	CS-04	26	30	26	15	4	0	0	56	19	27

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	49	29	9	6	4	1	1	80	10	138
2018	CS-01	71	7	7	7	7	0	0	79	14	14
2018	CS-02	40	35	10	4	6	2	2	78	11	48
2018	CS-03	49	23	11	11	3	3	0	74	15	35
2018	CS-04	48	40	12	0	0	0	0	88	0	25
2018	CS-05	77	15	0	0	8	0	0	92	8	13
2017	CS	43	31	13	7	4	1	1	75	11	204
2017	CS-01	46	32	6	16	0	0	0	78	16	32
2017	CS-02	37	39	11	3	8	1	1	78	11	76
2017	CS-03	48	22	14	9	4	2	2	72	13	56
2017	CS-04	41	24	28	7	0	0	0	65	7	29
2014	CS	46	30	10	4	6	3	0	79	11	256
2014	CS-01	39	27	11	7	11	2	2	69	19	44
2014	CS-02	39	41	7	6	7	2	0	81	12	91
2014	CS-03	52	22	13	1	6	5	0	78	8	78
2014	CS-04	59	22	11	4	0	4	0	85	4	27
2011	CS	39	30	15	8	7	1	0	70	15	391
2011	CS-01	44	22	19	6	6	1	0	67	13	108
2011	CS-02	30	37	13	8	10	2	0	68	18	128
2011	CS-03	43	29	16	8	4	1	0	72	12	108
2011	CS-04	49	38	3	8	3	0	0	86	11	37
2008	CS	34	31	16	9	6	3	1	68	15	390
2008	CS-01	40	26	11	8	8	5	1	70	18	106
2008	CS-02	32	32	18	10	5	3	0	65	15	146
2008	CS-03	30	34	20	6	4	3	3	67	11	98
2008	CS-04	48	26	7	15	0	4	0	77	15	27

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	40	34	12	8	4	2	1	76	12	138
2018	CS-01	64	14	7	14	0	0	0	79	14	14
2018	CS-02	40	27	13	8	6	4	2	71	16	48
2018	CS-03	31	31	17	14	3	3	0	65	18	35
2018	CS-04	32	56	12	0	0	0	0	88	0	25
2018	CS-05	62	31	0	0	8	0	0	92	8	13
2017	CS	38	33	12	8	6	0	1	73	15	203
2017	CS-01	34	28	19	13	3	0	3	64	16	32
2017	CS-02	34	42	7	8	7	0	3	78	15	76
2017	CS-03	41	32	13	7	5	2	0	74	13	56
2017	CS-04	43	21	18	7	11	0	0	64	18	28
2014	CS	43	31	12	8	7	0	0	74	14	256
2014	CS-01	43	34	11	5	7	0	0	77	11	44
2014	CS-02	36	34	14	8	8	0	0	70	15	91
2014	CS-03	51	21	13	8	8	0	0	72	15	78
2014	CS-04	48	33	7	7	4	0	0	81	11	27
2011	CS	37	33	12	11	6	0	0	70	17	388
2011	CS-01	41	30	13	11	5	0	1	71	16	108
2011	CS-02	29	38	13	12	7	1	0	68	19	126
2011	CS-03	41	29	11	12	7	0	0	69	19	108
2011	CS-04	49	35	11	3	3	0	0	84	5	37
2008	CS	31	34	19	8	7	1	0	65	16	390
2008	CS-01	45	21	14	8	10	2	0	67	18	106
2008	CS-02	22	39	23	10	5	0	0	62	15	147
2008	CS-03	29	35	22	7	6	1	0	65	14	97
2008	CS-04	37	33	15	7	7	0	0	70	15	27

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	51	22	14	7	4	1	1	74	12	138
2018	CS-01	64	14	7	7	7	0	0	79	14	14
2018	CS-02	46	23	19	6	4	0	2	70	11	48
2018	CS-03	43	23	14	11	6	3	0	68	18	35
2018	CS-04	60	20	12	8	0	0	0	80	8	25
2018	CS-05	69	23	0	0	8	0	0	92	8	13
2017	CS	51	27	9	7	5	1	0	78	12	202
2017	CS-01	49	16	25	9	0	0	0	65	9	32
2017	CS-02	46	34	5	5	9	0	0	80	15	75
2017	CS-03	57	20	9	9	4	2	0	78	13	56
2017	CS-04	52	31	7	4	4	3	0	86	7	29
2014	CS	51	27	8	7	7	0	0	78	14	256
2014	CS-01	43	30	7	14	7	0	0	73	20	44
2014	CS-02	46	30	11	4	9	0	0	76	13	91
2014	CS-03	54	26	5	8	6	1	0	80	14	78
2014	CS-04	67	22	0	7	4	0	0	89	11	27

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	24	33	19	11	3	11	0	63	15	138
2018	CS-01	47	13	13	7	7	13	0	69	15	15
2018	CS-02	17	38	23	11	2	9	0	60	14	47
2018	CS-03	20	37	23	9	0	11	0	65	10	35
2018	CS-04	32	24	12	16	0	16	0	67	19	25
2018	CS-05	23	38	8	8	15	8	0	67	25	13
2017	CS	21	36	20	9	5	9	0	63	16	204
2017	CS-01	27	28	22	3	3	16	0	66	8	32
2017	CS-02	13	37	24	9	5	11	0	57	16	76
2017	CS-03	21	43	14	11	7	4	0	67	19	56
2017	CS-04	28	35	18	11	4	6	0	66	15	29
2014	CS	22	31	21	11	5	11	0	59	17	255
2014	CS-01	23	33	14	16	5	9	0	62	23	43
2014	CS-02	13	28	22	14	7	15	1	49	25	91
2014	CS-03	25	30	26	6	4	9	0	60	11	78
2014	CS-04	30	37	22	4	4	4	0	69	8	27
2011	CS	13	25	22	13	19	8	0	41	35	390
2011	CS-01	18	24	20	13	16	9	0	46	32	108
2011	CS-02	9	17	30	14	23	7	0	28	40	127
2011	CS-03	14	30	18	10	17	11	1	49	31	108
2011	CS-04	11	43	11	14	22	0	0	54	35	37

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	20	27	27	16	8	2	0	49	24	139
2018	CS-01	60	7	13	13	7	0	0	67	20	15
2018	CS-02	19	29	25	13	8	6	0	51	22	48
2018	CS-03	11	23	43	14	9	0	0	34	23	35
2018	CS-04	12	40	24	20	4	0	0	52	24	25
2018	CS-05	23	23	15	31	8	0	0	46	38	13
2017	CS	16	31	21	18	10	4	0	49	30	203
2017	CS-01	19	19	38	6	9	9	0	41	17	32
2017	CS-02	11	33	21	17	12	6	0	47	31	76
2017	CS-03	22	38	13	18	9	0	0	60	28	55
2017	CS-04	14	20	21	28	11	6	0	37	41	29
2014	CS	15	35	19	14	15	3	0	51	30	255
2014	CS-01	12	23	33	7	23	2	0	36	31	43
2014	CS-02	10	28	20	22	18	3	0	39	41	91
2014	CS-03	18	40	15	14	10	3	0	59	25	78
2014	CS-04	26	48	11	7	7	0	0	74	15	27
2011	CS	7	22	20	19	29	2	0	30	49	391
2011	CS-01	11	21	24	16	25	3	0	33	42	108
2011	CS-02	4	19	22	19	34	3	0	23	54	128
2011	CS-03	7	25	18	20	28	2	0	33	49	108
2011	CS-04	8	22	14	24	32	0	0	30	57	37
2008	CS	16	24	21	18	18	3	0	41	37	391
2008	CS-01	25	22	20	10	18	5	0	50	30	106
2008	CS-02	9	27	25	18	17	3	1	38	36	147
2008	CS-03	11	18	21	23	22	3	0	31	47	98
2008	CS-04	26	30	7	30	7	0	0	56	37	27

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	14	27	28	17	9	4	0	43	27	137
2018	CS-01	47	13	20	0	20	0	0	60	20	15
2018	CS-02	15	27	33	13	4	8	0	45	18	48
2018	CS-03	6	29	29	21	15	0	0	35	35	34
2018	CS-04	13	21	25	33	4	4	0	35	39	24
2018	CS-05	0	38	31	8	15	8	0	42	25	13
2017	CS	11	29	21	23	11	5	0	42	36	203
2017	CS-01	22	16	33	13	7	9	0	43	22	31
2017	CS-02	5	36	19	17	14	9	0	45	34	76
2017	CS-03	14	29	22	21	14	0	0	43	35	56
2017	CS-04	11	13	17	49	7	3	0	25	58	29
2014	CS	10	27	19	25	15	4	0	38	42	255
2014	CS-01	7	19	21	26	21	5	2	28	50	43
2014	CS-02	7	22	20	30	18	4	0	30	49	91
2014	CS-03	15	28	21	19	13	4	0	45	33	78
2014	CS-04	7	44	15	30	4	0	0	52	33	27
2011	CS	5	18	20	26	24	7	0	25	53	391
2011	CS-01	10	21	20	21	18	9	0	35	43	108
2011	CS-02	2	17	20	27	25	9	0	21	57	128
2011	CS-03	5	17	20	26	29	4	0	22	57	108
2011	CS-04	5	22	16	32	22	3	0	28	56	37
2008	CS	7	25	19	26	18	4	1	34	46	390
2008	CS-01	12	26	19	16	18	8	1	42	38	105
2008	CS-02	5	27	22	26	17	3	1	33	45	147
2008	CS-03	4	21	17	32	22	3	0	26	56	98
2008	CS-04	11	26	15	37	11	0	0	37	48	27

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	13	33	17	21	12	4	0	48	34	139
2018	CS-01	47	13	13	13	13	0	0	60	27	15
2018	CS-02	10	38	21	15	6	10	0	53	23	48
2018	CS-03	11	29	17	17	23	3	0	41	41	35
2018	CS-04	8	28	12	44	8	0	0	36	52	25
2018	CS-05	0	54	23	15	8	0	0	54	23	13
2017	CS	17	27	19	19	15	3	0	45	35	204
2017	CS-01	15	31	16	28	9	0	0	46	38	32
2017	CS-02	16	24	25	13	16	6	0	42	31	76
2017	CS-03	19	32	16	18	14	0	0	52	32	56
2017	CS-04	14	14	13	31	25	3	0	29	57	29
2014	CS	12	28	19	20	18	3	0	41	39	255
2014	CS-01	14	23	16	14	26	5	2	40	43	43
2014	CS-02	8	28	15	25	20	4	0	37	47	91
2014	CS-03	13	30	23	21	13	1	0	43	34	78
2014	CS-04	15	30	22	19	15	0	0	44	33	27
2011	CS	8	21	19	26	24	2	0	30	51	388
2011	CS-01	15	19	21	22	19	4	0	35	43	108
2011	CS-02	2	18	19	30	28	2	0	21	60	127
2011	CS-03	10	21	19	24	24	2	0	31	50	107
2011	CS-04	6	33	11	25	25	0	0	39	50	36
2008	CS	11	24	19	26	17	2	0	36	44	391
2008	CS-01	25	22	20	17	12	4	0	49	30	106
2008	CS-02	6	26	24	29	14	1	0	32	43	147
2008	CS-03	4	22	16	31	26	1	0	27	57	98
2008	CS-04	7	33	7	33	15	4	0	42	50	27

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	28	35	20	12	4	0	0	64	16	137
2018	CS-01	43	36	7	14	0	0	0	79	14	14
2018	CS-02	21	30	28	17	4	0	0	51	21	47
2018	CS-03	26	29	26	14	6	0	0	54	20	35
2018	CS-04	36	40	16	8	0	0	0	76	8	25
2018	CS-05	31	54	8	0	8	0	0	85	8	13
2017	CS	20	40	19	14	7	0	0	61	21	204
2017	CS-01	21	25	22	22	9	0	0	46	32	32
2017	CS-02	15	44	18	13	9	0	0	59	23	76
2017	CS-03	25	38	23	7	7	0	0	63	14	56
2017	CS-04	17	52	14	18	0	0	0	68	18	29
2014	CS	23	36	21	10	9	1	0	60	19	256
2014	CS-01	25	20	23	16	16	0	0	45	32	44
2014	CS-02	11	40	28	12	9	1	0	51	21	91
2014	CS-03	29	41	15	8	5	1	0	71	13	78
2014	CS-04	41	37	15	0	7	0	0	78	7	27
2011	CS	18	35	19	13	14	1	0	53	28	390
2011	CS-01	19	33	19	13	12	2	1	54	26	108
2011	CS-02	17	31	18	17	18	0	0	47	35	127
2011	CS-03	18	35	23	11	12	1	0	53	23	108
2011	CS-04	22	49	8	8	14	0	0	70	22	37

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	31	38	16	10	4	70	14	138
2018	CS-01	64	14	14	7	0	79	7	14
2018	CS-02	23	46	25	6	0	69	6	48
2018	CS-03	23	40	14	14	9	63	23	35
2018	CS-04	36	36	4	16	8	72	24	25
2018	CS-05	38	38	15	0	8	77	8	13
2017	CS	26	40	13	15	6	66	21	204
2017	CS-01	28	37	13	16	6	65	22	32
2017	CS-02	27	45	11	13	5	71	18	76
2017	CS-03	25	41	12	13	9	66	22	56
2017	CS-04	14	35	23	21	7	49	28	29

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	16	24	21	13	10	14	2	48	27	136
2018	CS-01	27	20	0	13	20	13	7	58	42	15
2018	CS-02	6	19	32	15	11	15	2	31	31	47
2018	CS-03	21	24	21	9	9	15	0	54	21	33
2018	CS-04	20	28	16	12	4	16	4	60	20	25
2018	CS-05	23	38	15	15	8	0	0	62	23	13
2017	CS	12	21	23	18	13	13	0	38	36	204
2017	CS-01	9	32	19	9	13	18	0	50	27	32
2017	CS-02	8	18	26	14	11	22	0	34	32	76
2017	CS-03	16	18	29	21	11	5	0	36	34	56
2017	CS-04	14	18	11	35	18	6	0	34	55	29
2014	CS	12	22	22	16	14	12	2	40	35	256
2014	CS-01	18	7	25	18	16	14	2	30	41	44
2014	CS-02	3	24	26	15	13	17	1	33	35	91
2014	CS-03	15	22	23	18	12	9	1	41	33	78
2014	CS-04	19	33	11	11	19	7	0	56	32	27

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	42	31	14	9	3	0	1	74	12	138
2018	CS-01	57	14	7	7	7	0	7	77	15	14
2018	CS-02	38	33	17	10	0	0	2	72	11	48
2018	CS-03	31	43	14	6	6	0	0	74	11	35
2018	CS-04	48	24	16	12	0	0	0	72	12	25
2018	CS-05	69	23	0	0	8	0	0	92	8	13
2017	CS	38	34	14	9	5	1	0	72	14	204
2017	CS-01	30	32	22	13	3	0	0	62	16	32
2017	CS-02	35	41	13	5	5	0	0	76	11	76
2017	CS-03	45	28	11	7	7	2	0	75	15	56
2017	CS-04	35	27	14	18	4	3	0	64	22	29
2014	CS	42	30	11	8	6	2	0	74	15	256
2014	CS-01	36	27	18	9	9	0	0	64	18	44
2014	CS-02	32	42	12	7	6	2	0	75	12	91
2014	CS-03	52	21	8	10	6	3	0	75	17	78
2014	CS-04	52	30	7	7	4	0	0	81	11	27
2011	CS	32	35	14	12	7	0	0	66	20	389
2011	CS-01	35	31	20	10	4	0	0	66	14	106
2011	CS-02	29	34	13	14	10	0	0	63	24	128
2011	CS-03	33	32	12	14	8	0	0	66	22	108
2011	CS-04	32	51	5	5	5	0	0	84	11	37
2008	CS	25	35	17	10	10	1	1	61	21	391
2008	CS-01	33	30	14	8	12	1	2	65	20	106
2008	CS-02	19	37	18	13	12	1	1	57	25	147
2008	CS-03	24	35	20	10	8	0	2	60	19	98
2008	CS-04	30	41	15	11	4	0	0	70	15	27

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	26	26	32	4	2	4	6	58	7	50
2018	CS-03	13	33	33	0	0	0	20	58	0	15
2018	CS-04	33	29	29	5	5	0	0	62	10	21
2017	CS	30	39	7	15	3	3	3	74	20	60
2017	CS-03	30	34	7	20	0	3	6	71	22	30
2017	CS-04	28	45	5	9	9	4	0	76	19	22
2014	CS	35	31	14	7	4	4	6	73	12	81
2014	CS-03	35	26	15	7	4	7	7	70	13	46
2014	CS-04	35	43	4	13	0	0	4	82	14	23

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	22	53	15	6	4	0	1	75	10	137
2018	CS-01	29	50	0	7	14	0	0	79	21	14
2018	CS-02	17	55	19	2	6	0	0	72	9	47
2018	CS-03	20	49	17	9	3	0	3	71	12	35
2018	CS-04	20	60	12	8	0	0	0	80	8	25
2018	CS-05	31	46	15	8	0	0	0	77	8	13
2017	CS	29	42	10	11	6	0	1	72	18	204
2017	CS-01	21	44	6	19	6	0	3	67	26	32
2017	CS-02	25	43	11	12	9	0	0	68	21	76
2017	CS-03	36	37	13	9	5	0	0	73	14	56
2017	CS-04	30	46	10	7	4	0	4	79	11	29
2014	CS	20	35	16	18	11	0	1	56	29	256
2014	CS-01	16	27	9	25	23	0	0	43	48	44
2014	CS-02	14	36	23	19	8	0	0	50	26	91
2014	CS-03	20	44	12	14	9	0	1	65	23	78
2014	CS-04	37	22	11	19	7	4	0	61	27	27
2011	CS	12	18	17	26	26	0	1	30	53	390
2011	CS-01	13	16	16	29	24	0	3	30	54	108
2011	CS-02	7	15	18	28	31	0	0	22	60	127
2011	CS-03	11	20	19	23	25	1	1	32	49	108
2011	CS-04	27	27	8	19	19	0	0	54	38	37
2008	CS	27	40	17	9	7	1	1	67	16	391
2008	CS-01	26	31	20	11	9	1	1	59	21	106
2008	CS-02	23	43	16	10	7	1	0	66	17	147
2008	CS-03	31	39	18	6	6	0	0	69	12	98
2008	CS-04	41	44	4	4	4	0	4	88	8	27

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	35	54	6	4	1	1	89	5	138
2018	CS-01	50	43	0	0	7	0	93	7	14
2018	CS-02	25	60	8	4	2	0	85	6	48
2018	CS-03	34	51	6	6	0	3	88	6	35
2018	CS-04	52	40	4	4	0	0	92	4	25
2018	CS-05	23	69	8	0	0	0	92	0	13
2017	CS	41	36	11	7	4	0	77	11	204
2017	CS-01	28	37	16	9	9	0	65	19	32
2017	CS-02	48	35	11	4	3	0	83	7	76
2017	CS-03	39	34	12	9	5	0	74	14	56
2017	CS-04	48	30	11	11	0	0	79	11	29
2014	CS	35	41	11	9	4	0	77	13	256
2014	CS-01	32	36	14	14	5	0	68	18	44
2014	CS-02	32	41	19	6	3	0	72	9	91
2014	CS-03	33	50	4	9	4	0	83	13	78
2014	CS-04	52	30	4	11	4	0	81	15	27
2011	CS	37	37	11	10	5	0	74	15	390
2011	CS-01	42	31	14	9	4	0	73	13	107
2011	CS-02	32	40	13	9	6	1	72	15	128
2011	CS-03	38	37	6	11	7	0	75	19	108
2011	CS-04	41	41	5	14	0	0	81	14	37
2008	CS	37	43	10	5	4	0	81	9	391
2008	CS-01	44	40	8	2	6	0	84	8	106
2008	CS-02	35	45	12	5	3	0	80	9	147
2008	CS-03	34	41	14	8	2	1	75	10	98
2008	CS-04	37	48	0	7	7	0	85	15	27

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	44	43	6	3	3	1	0	88	6	136
2018	CS-01	43	43	7	0	7	0	0	86	7	14
2018	CS-02	35	50	8	2	4	0	0	85	6	48
2018	CS-03	36	48	3	9	0	3	0	88	9	33
2018	CS-04	60	32	8	0	0	0	0	92	0	25
2018	CS-05	62	31	0	0	8	0	0	92	8	13
2017	CS	47	36	7	6	3	0	0	83	10	204
2017	CS-01	37	38	9	13	3	0	0	75	16	32
2017	CS-02	51	36	7	5	1	0	0	87	7	76
2017	CS-03	47	35	4	5	9	0	0	82	14	56
2017	CS-04	55	27	14	4	0	0	0	82	4	29
2014	CS	41	38	9	9	4	0	0	78	13	256
2014	CS-01	34	34	14	16	2	0	0	68	18	44
2014	CS-02	33	42	14	8	3	0	0	75	11	91
2014	CS-03	49	35	4	8	5	0	0	83	13	78
2014	CS-04	52	37	0	7	4	0	0	89	11	27
2011	CS	39	40	9	8	3	0	0	79	12	388
2011	CS-01	40	35	13	8	3	0	1	75	11	106
2011	CS-02	33	47	8	9	3	0	0	80	13	128
2011	CS-03	44	36	8	7	4	0	0	81	11	108
2011	CS-04	47	39	3	6	6	0	0	86	11	36
2008	CS	40	45	8	4	3	0	0	85	7	391
2008	CS-01	42	43	6	4	5	0	0	86	8	106
2008	CS-02	36	46	12	3	3	0	0	82	6	147
2008	CS-03	41	47	4	5	3	0	0	88	8	98
2008	CS-04	48	37	7	4	4	0	0	85	7	27

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	16	31	27	9	15	1	0	48	25	137
2018	CS-01	33	13	27	0	27	0	0	47	27	15
2018	CS-02	15	21	34	17	13	0	0	36	30	47
2018	CS-03	9	34	26	9	20	3	0	44	29	35
2018	CS-04	20	48	24	4	4	0	0	68	8	25
2018	CS-05	8	50	17	8	17	0	0	58	25	12
2017	CS	19	32	20	16	10	3	0	52	27	204
2017	CS-01	24	22	16	19	16	3	0	48	36	32
2017	CS-02	14	36	22	16	9	2	0	51	26	76
2017	CS-03	19	32	20	16	13	0	0	52	29	56
2017	CS-04	21	25	21	18	7	9	0	50	27	29
2014	CS	14	27	18	21	16	3	0	43	39	256
2014	CS-01	5	20	14	27	32	2	0	26	60	44
2014	CS-02	7	30	23	27	10	3	0	38	39	91
2014	CS-03	16	33	17	15	15	3	0	51	32	78
2014	CS-04	30	22	15	19	11	4	0	54	31	27
2011	CS	6	20	16	25	31	2	1	26	57	390
2011	CS-01	7	15	19	24	28	5	2	24	55	108
2011	CS-02	4	16	19	26	34	1	1	20	61	128
2011	CS-03	6	26	10	23	32	3	0	33	57	107
2011	CS-04	8	22	14	32	24	0	0	30	57	37
2008	CS	17	36	18	16	10	2	0	54	27	391
2008	CS-01	20	28	19	14	13	6	0	51	29	106
2008	CS-02	12	41	17	18	11	1	0	54	29	147
2008	CS-03	18	35	23	16	7	0	0	53	23	98
2008	CS-04	33	37	7	15	7	0	0	70	22	27

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	17	23	16	15	25	2	2	41	42	137
2018	CS-01	29	7	21	7	29	7	0	38	38	14
2018	CS-02	9	17	21	21	28	0	4	27	51	47
2018	CS-03	17	20	14	14	31	3	0	38	47	35
2018	CS-04	20	40	16	8	8	4	4	65	17	25
2018	CS-05	23	31	0	15	31	0	0	54	46	13
2017	CS	13	20	15	15	32	3	2	34	49	204
2017	CS-01	15	9	16	16	38	6	0	26	57	32
2017	CS-02	5	22	16	16	40	1	0	27	56	76
2017	CS-03	18	19	11	20	29	2	2	39	50	56
2017	CS-04	18	28	21	4	21	6	4	50	27	29
2014	CS	12	23	15	16	30	1	3	36	48	256
2014	CS-01	5	20	5	18	48	0	5	26	69	44
2014	CS-02	2	28	20	13	35	1	1	30	49	91
2014	CS-03	16	21	21	15	23	1	3	39	40	78
2014	CS-04	37	15	4	30	11	0	4	54	42	27
2011	CS	5	13	17	23	40	2	1	19	64	391
2011	CS-01	5	6	16	24	46	3	1	11	73	108
2011	CS-02	3	13	15	20	47	2	1	16	69	128
2011	CS-03	6	19	18	21	35	1	0	25	57	108
2011	CS-04	11	22	22	24	22	0	0	32	46	37
2008	CS	13	32	16	18	19	2	1	45	38	390
2008	CS-01	16	27	17	15	22	3	0	45	38	106
2008	CS-02	8	29	21	22	18	1	1	37	41	146
2008	CS-03	13	42	8	16	20	0	0	55	37	98
2008	CS-04	26	30	15	19	7	0	4	58	27	27

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	29	46	9	12	4	0	0	75	16	139
2018	CS-01	47	33	13	7	0	0	0	80	7	15
2018	CS-02	27	44	15	10	4	0	0	71	15	48
2018	CS-03	17	49	11	14	9	0	0	66	23	35
2018	CS-04	36	44	0	20	0	0	0	80	20	25
2018	CS-05	38	54	0	0	8	0	0	92	8	13
2017	CS	28	43	14	7	6	0	1	72	14	204
2017	CS-01	31	35	6	16	9	0	2	68	26	32
2017	CS-02	26	45	17	5	5	0	1	72	11	76
2017	CS-03	27	45	14	9	5	0	0	72	14	56
2017	CS-04	28	41	17	4	11	0	0	69	14	29
2014	CS	23	42	11	16	8	0	0	65	24	256
2014	CS-01	18	34	18	14	16	0	0	52	30	44
2014	CS-02	10	50	13	18	8	1	0	61	26	91
2014	CS-03	32	41	8	17	3	0	0	73	19	78
2014	CS-04	41	30	7	15	7	0	0	70	22	27
2011	CS	24	35	14	16	11	0	0	59	27	389
2011	CS-01	25	33	15	18	8	0	1	59	26	108
2011	CS-02	20	36	17	13	13	0	0	57	26	127
2011	CS-03	28	33	7	18	13	1	0	62	31	108
2011	CS-04	22	36	19	22	0	0	0	58	22	36

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	37	30	17	9	6	0	0	68	15	139
2018	CS-01	53	20	20	0	7	0	0	73	7	15
2018	CS-02	40	29	13	13	6	0	0	69	19	48
2018	CS-03	23	40	17	9	11	0	0	63	20	35
2018	CS-04	56	20	16	8	0	0	0	76	8	25
2018	CS-05	23	38	31	0	8	0	0	62	8	13
2017	CS	33	35	16	8	7	0	0	68	15	204
2017	CS-01	34	28	22	6	9	0	0	62	16	32
2017	CS-02	33	34	16	6	9	0	1	68	16	76
2017	CS-03	32	43	16	4	5	0	0	75	9	56
2017	CS-04	24	42	11	21	4	0	0	65	24	29
2014	CS	28	37	16	10	8	2	0	66	18	256
2014	CS-01	27	32	27	2	11	0	0	59	14	44
2014	CS-02	13	43	19	18	6	2	0	57	24	91
2014	CS-03	38	36	12	5	8	1	0	75	13	78
2014	CS-04	48	26	0	15	7	4	0	77	23	27

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	28	39	15	11	7	0	0	68	18	137
2018	CS-01	47	27	7	13	7	0	0	73	20	15
2018	CS-02	28	40	15	13	4	0	0	68	17	47
2018	CS-03	18	47	21	6	9	0	0	65	15	34
2018	CS-04	36	32	12	16	4	0	0	68	20	25
2018	CS-05	31	38	15	8	8	0	0	69	15	13
2017	CS	29	37	13	11	9	0	1	67	20	204
2017	CS-01	37	28	16	9	9	0	0	65	19	32
2017	CS-02	28	41	11	9	8	0	3	71	18	76
2017	CS-03	25	43	13	10	9	0	0	68	19	56
2017	CS-04	24	28	13	21	14	0	0	51	35	29
2014	CS	27	32	15	14	10	1	0	60	25	256
2014	CS-01	30	32	16	14	9	0	0	61	23	44
2014	CS-02	14	38	20	17	9	2	0	54	26	91
2014	CS-03	28	32	14	12	14	0	0	60	26	78
2014	CS-04	52	15	7	15	7	4	0	69	23	27
2011	CS	28	41	14	10	6	0	0	69	16	390
2011	CS-01	41	33	15	8	3	0	0	74	11	108
2011	CS-02	20	40	20	10	7	1	1	62	18	127
2011	CS-03	26	46	10	10	7	0	0	72	18	108
2011	CS-04	30	46	3	14	8	0	0	76	22	37

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	17	38	28	9	6	2	1	56	15	138
2018	CS-01	40	20	20	7	13	0	0	60	20	15
2018	CS-02	17	26	38	9	4	4	2	45	14	47
2018	CS-03	9	43	31	9	6	3	0	53	15	35
2018	CS-04	16	56	12	16	0	0	0	72	16	25
2018	CS-05	15	46	31	0	8	0	0	62	8	13
2017	CS	17	29	32	12	8	3	0	47	21	202
2017	CS-01	22	18	38	9	9	3	0	41	20	32
2017	CS-02	12	34	25	20	5	4	0	47	27	75
2017	CS-03	15	33	36	4	11	2	0	48	15	55
2017	CS-04	21	27	27	18	7	0	0	48	25	29

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	44	33	14	6	3	0	0	78	9	138
2018	CS-01	36	43	14	7	0	0	0	79	7	14
2018	CS-02	44	38	10	4	4	0	0	81	8	48
2018	CS-03	46	31	14	6	3	0	0	77	9	35
2018	CS-04	60	12	20	8	0	0	0	72	8	25
2018	CS-05	15	54	15	8	8	0	0	69	15	13
2017	CS	50	31	9	6	3	0	0	82	9	203
2017	CS-01	43	25	19	9	0	3	0	71	10	32
2017	CS-02	48	35	8	7	3	0	0	83	9	75
2017	CS-03	61	25	7	4	4	0	0	86	7	56
2017	CS-04	48	42	4	4	4	0	0	89	7	29
2014	CS	41	34	11	8	5	0	1	75	13	256
2014	CS-01	36	20	14	9	20	0	0	57	30	44
2014	CS-02	37	36	12	7	4	1	2	76	11	91
2014	CS-03	42	41	10	6	0	0	0	83	6	78
2014	CS-04	52	22	15	7	4	0	0	74	11	27
2011	CS	35	36	11	9	8	0	1	72	18	391
2011	CS-01	39	36	9	8	7	0	0	75	16	108
2011	CS-02	27	37	13	12	11	0	1	64	23	128
2011	CS-03	39	35	10	7	6	1	2	76	13	108
2011	CS-04	46	32	11	3	8	0	0	78	11	37

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	37	34	17	6	6	0	0	71	12	139
2018	CS-01	40	53	0	7	0	0	0	93	7	15
2018	CS-02	50	31	17	2	0	0	0	81	2	48
2018	CS-03	40	20	26	9	6	0	0	60	14	35
2018	CS-04	12	56	20	4	8	0	0	68	12	25
2018	CS-05	23	15	15	8	38	0	0	38	46	13
2017	CS	41	40	8	4	5	0	0	82	10	203
2017	CS-01	50	38	6	3	0	0	3	91	3	32
2017	CS-02	52	34	7	0	7	0	0	87	7	75
2017	CS-03	40	46	10	4	0	0	0	86	4	56
2017	CS-04	18	49	13	11	11	0	0	66	21	29
2014	CS	39	36	15	5	3	1	1	76	8	256
2014	CS-01	45	36	11	0	2	0	5	86	2	44
2014	CS-02	47	35	13	3	0	0	1	83	3	91
2014	CS-03	40	40	12	6	1	1	0	80	8	78
2014	CS-04	7	37	33	11	7	4	0	46	19	27
2011	CS	34	40	17	5	3	0	0	74	8	389
2011	CS-01	41	44	12	2	1	0	0	85	3	108
2011	CS-02	39	43	12	5	2	0	0	82	6	126
2011	CS-03	31	37	20	6	5	0	1	69	10	108
2011	CS-04	11	30	38	16	5	0	0	41	22	37
2008	CS	24	39	22	9	5	0	0	64	14	388
2008	CS-01	27	42	22	6	2	0	1	70	8	106
2008	CS-02	32	38	20	7	3	0	0	70	10	144
2008	CS-03	18	42	22	11	6	0	0	60	17	98
2008	CS-04	7	19	37	22	15	0	0	26	37	27

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	CS	25	39	36	139
2018	CS-01	20	40	40	15
2018	CS-02	17	31	52	48
2018	CS-03	34	43	23	35
2018	CS-04	20	48	32	25
2018	CS-05	38	38	23	13
2017	CS	29	30	41	204
2017	CS-01	28	18	54	32
2017	CS-02	26	26	47	76
2017	CS-03	29	46	25	56
2017	CS-04	38	24	38	29
2014	CS	25	31	44	256
2014	CS-01	16	23	61	44
2014	CS-02	18	31	52	91
2014	CS-03	33	32	35	78
2014	CS-04	30	48	22	27
2011	CS	34	24	42	389
2011	CS-01	35	20	46	107
2011	CS-02	31	21	48	127
2011	CS-03	33	32	34	108
2011	CS-04	35	30	35	37

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	CS	14	17	63	3	0	3	35
2018	CS-03	8	17	75	0	0	0	12
2017	CS	10	16	63	7	2	2	59
2017	CS-02	5	15	60	15	0	4	20
2017	CS-03	6	18	69	6	0	0	16
2017	CS-04	28	17	46	0	9	0	11
2014	CS	10	21	49	11	9999	10	63
2014	CS-02	13	6	56	19	9999	6	16
2014	CS-03	4	23	58	8	9999	8	26
2011	CS	2	14	71	6	9999	7	131
2011	CS-01	3	19	58	11	9999	8	36
2011	CS-02	0	13	74	5	9999	8	39
2011	CS-03	3	11	78	6	9999	3	36
2011	CS-04	0	15	77	0	9999	8	13

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	44	46	5	2	2	1	0	91	4	138
2018	CS-01	60	33	7	0	0	0	0	93	0	15
2018	CS-02	43	53	2	0	2	0	0	96	2	47
2018	CS-03	23	60	6	3	6	3	0	85	9	35
2018	CS-04	56	32	8	4	0	0	0	88	4	25
2018	CS-05	69	23	8	0	0	0	0	92	0	13
2017	CS	34	40	14	7	5	0	0	74	12	204
2017	CS-01	37	32	16	9	6	0	0	69	15	32
2017	CS-02	33	46	12	5	4	0	0	79	9	76
2017	CS-03	32	38	16	5	9	0	0	70	14	56
2017	CS-04	28	45	17	10	0	0	0	73	10	29
2014	CS	36	37	15	6	5	0	1	74	11	256
2014	CS-01	32	34	20	7	7	0	0	66	14	44
2014	CS-02	28	41	18	9	3	0	1	70	12	91
2014	CS-03	40	41	12	1	5	1	0	82	7	78
2014	CS-04	48	30	4	11	7	0	0	78	19	27
2011	CS	30	41	14	11	5	0	0	71	16	391
2011	CS-01	28	40	16	11	6	0	0	68	17	108
2011	CS-02	25	40	20	13	3	0	0	65	16	128
2011	CS-03	35	41	6	11	6	0	0	76	18	108
2011	CS-04	35	41	14	8	3	0	0	76	11	37
2008	CS	39	37	14	6	5	0	1	76	11	391
2008	CS-01	44	35	13	3	3	0	2	81	6	106
2008	CS-02	35	40	12	7	5	0	0	76	12	147
2008	CS-03	35	35	16	7	6	1	0	70	13	98
2008	CS-04	48	33	11	4	4	0	0	81	7	27

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	29	33	25	7	4	4	0	64	11	138
2018	CS-01	40	13	13	13	13	7	0	57	29	15
2018	CS-02	23	40	23	4	2	6	0	68	7	47
2018	CS-03	29	29	34	3	3	3	0	59	6	35
2018	CS-04	28	36	20	12	4	0	0	64	16	25
2018	CS-05	38	31	31	0	0	0	0	69	0	13
2017	CS	22	39	20	11	5	2	0	62	17	203
2017	CS-01	22	32	25	9	3	8	0	59	14	32
2017	CS-02	25	35	24	7	7	3	0	61	14	75
2017	CS-03	23	43	16	14	4	0	0	66	18	56
2017	CS-04	13	42	17	21	7	0	0	55	28	29
2014	CS	19	37	23	12	5	4	0	58	18	256
2014	CS-01	25	25	20	16	7	5	2	54	24	44
2014	CS-02	11	39	23	12	9	6	0	53	22	91
2014	CS-03	23	40	24	9	1	3	0	64	11	78
2014	CS-04	18	41	19	22	0	0	0	59	22	27
2011	CS	13	34	21	16	14	2	0	49	30	390
2011	CS-01	14	35	18	16	16	2	0	50	32	108
2011	CS-02	8	35	24	18	13	2	0	43	32	127
2011	CS-03	16	32	22	15	13	2	0	49	28	108
2011	CS-04	19	32	19	16	11	3	0	53	28	37

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	14	30	36	12	6	1	0	18	45	138
2018	CS-01	0	33	33	20	13	0	0	33	33	15
2018	CS-02	11	28	38	15	9	0	0	23	38	47
2018	CS-03	20	34	34	3	6	3	0	9	56	35
2018	CS-04	4	36	40	20	0	0	0	20	40	25
2018	CS-05	46	8	38	8	0	0	0	8	54	13
2017	CS	11	32	39	14	3	0	1	17	44	203
2017	CS-01	6	16	44	19	9	0	6	29	24	32
2017	CS-02	9	28	49	10	3	1	0	13	38	76
2017	CS-03	12	34	34	16	4	0	0	20	46	56
2017	CS-04	18	52	20	10	0	0	0	10	70	29
2014	CS	17	33	39	8	2	0	0	10	51	253
2014	CS-01	24	38	24	12	2	0	0	14	62	42
2014	CS-02	18	37	33	10	1	1	0	11	55	91
2014	CS-03	13	29	49	7	3	0	0	9	42	77
2014	CS-04	19	26	48	4	4	0	0	7	45	27
2011	CS	22	31	34	9	3	1	1	12	53	390
2011	CS-01	18	24	38	17	2	1	1	19	42	108
2011	CS-02	16	38	35	9	2	1	0	11	54	127
2011	CS-03	28	32	31	2	5	0	2	7	61	108
2011	CS-04	35	22	30	14	0	0	0	14	57	37
2008	CS	19	37	29	9	3	1	2	13	57	389
2008	CS-01	12	31	30	11	9	1	6	21	47	105
2008	CS-02	17	38	34	9	1	1	0	10	56	146
2008	CS-03	23	36	27	10	3	1	0	13	60	98
2008	CS-04	37	48	11	4	0	0	0	4	85	27

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	14	25	34	16	8	2	1	24	41	139
2018	CS-01	20	13	27	27	7	0	7	36	36	15
2018	CS-02	10	25	35	17	10	2	0	28	36	48
2018	CS-03	23	31	26	9	9	3	0	18	56	35
2018	CS-04	8	28	32	20	8	4	0	29	38	25
2018	CS-05	15	15	62	8	0	0	0	8	31	13
2017	CS	12	30	28	17	6	4	2	25	45	204
2017	CS-01	9	19	35	16	12	6	3	30	31	32
2017	CS-02	11	34	27	16	4	7	3	21	49	76
2017	CS-03	16	28	29	16	9	2	0	25	46	56
2017	CS-04	18	25	35	14	4	3	4	18	45	29
2014	CS	20	31	29	12	6	1	1	18	52	254
2014	CS-01	30	23	28	7	9	2	0	17	55	43
2014	CS-02	20	39	27	11	1	1	1	12	60	90
2014	CS-03	13	27	32	16	9	1	1	26	41	78
2014	CS-04	26	26	30	15	4	0	0	18	52	27
2011	CS	27	28	26	12	5	2	1	17	56	390
2011	CS-01	20	21	27	20	6	2	4	27	44	108
2011	CS-02	28	31	24	9	5	4	0	14	61	127
2011	CS-03	32	30	22	9	5	1	1	14	63	108
2011	CS-04	27	30	32	8	3	0	0	11	57	37
2008	CS	27	32	22	10	6	2	1	16	61	389
2008	CS-01	12	30	24	15	13	2	4	30	44	105
2008	CS-02	25	36	24	8	5	1	0	13	63	146
2008	CS-03	39	30	20	8	1	2	0	9	70	98
2008	CS-04	44	30	22	4	0	0	0	4	74	27

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	31	27	23	12	5	1	2	17	59	137
2018	CS-01	7	27	20	13	13	7	13	33	42	15
2018	CS-02	22	24	28	17	9	0	0	26	46	46
2018	CS-03	46	6	31	11	3	0	3	15	53	35
2018	CS-04	44	40	8	8	0	0	0	8	84	25
2018	CS-05	31	62	8	0	0	0	0	0	92	13
2017	CS	28	31	23	10	4	1	2	15	62	203
2017	CS-01	16	35	16	13	12	6	3	27	56	32
2017	CS-02	22	31	30	12	1	1	3	14	55	75
2017	CS-03	30	32	23	9	5	0	0	14	62	56
2017	CS-04	56	24	11	6	0	0	4	6	83	29
2014	CS	36	32	21	5	2	2	1	8	70	255
2014	CS-01	37	30	16	5	5	5	2	10	73	43
2014	CS-02	36	32	24	3	1	2	1	5	71	91
2014	CS-03	36	31	19	11	3	0	0	14	67	78
2014	CS-04	45	33	18	0	0	4	0	0	81	27
2011	CS	31	31	26	8	2	1	1	10	64	389
2011	CS-01	25	30	28	11	2	2	3	14	57	108
2011	CS-02	34	33	26	4	1	2	0	5	69	126
2011	CS-03	30	32	25	10	2	0	1	12	63	108
2011	CS-04	43	24	24	5	3	0	0	8	68	37
2008	CS	29	32	22	9	4	2	2	13	64	388
2008	CS-01	24	26	25	10	7	4	5	19	54	105
2008	CS-02	26	36	24	6	4	1	2	11	64	145
2008	CS-03	33	35	19	11	1	1	0	12	68	98
2008	CS-04	44	30	19	4	4	0	0	7	74	27

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	10	22	36	23	7	1	1	31	33	137
2018	CS-01	7	0	7	60	13	7	7	85	8	15
2018	CS-02	6	15	48	23	8	0	0	31	21	48
2018	CS-03	11	26	37	14	9	3	0	24	38	35
2018	CS-04	9	43	26	22	0	0	0	22	52	23
2018	CS-05	31	23	38	8	0	0	0	8	54	13
2017	CS	13	17	32	28	9	1	2	38	30	202
2017	CS-01	6	9	13	38	28	0	6	70	16	32
2017	CS-02	12	7	40	34	4	1	3	39	20	75
2017	CS-03	7	21	34	27	11	0	0	38	28	56
2017	CS-04	32	28	31	10	0	0	0	10	59	29
2014	CS	10	19	43	19	7	2	0	26	29	254
2014	CS-01	12	10	38	21	19	0	0	40	21	42
2014	CS-02	7	18	45	24	4	1	1	29	25	91
2014	CS-03	9	21	44	16	6	4	0	24	31	78
2014	CS-04	15	33	48	4	0	0	0	4	48	27
2011	CS	11	20	37	22	7	1	2	30	31	390
2011	CS-01	5	14	30	37	10	1	4	50	19	108
2011	CS-02	6	17	47	21	6	1	1	28	24	127
2011	CS-03	15	24	38	13	8	0	2	22	40	108
2011	CS-04	27	30	30	11	3	0	0	14	57	37
2008	CS	12	21	34	22	8	1	2	31	34	388
2008	CS-01	5	14	28	33	13	2	5	49	21	104
2008	CS-02	8	20	40	22	9	1	1	31	28	146
2008	CS-03	20	18	37	18	5	1	0	24	39	98
2008	CS-04	15	52	33	0	0	0	0	0	67	27

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	21	25	32	14	5	1	1	19	47	139
2018	CS-01	13	7	40	13	20	7	0	36	21	15
2018	CS-02	13	23	44	13	6	0	2	19	36	48
2018	CS-03	29	29	20	17	3	3	0	21	59	35
2018	CS-04	28	36	12	20	0	0	4	21	67	25
2018	CS-05	31	15	54	0	0	0	0	0	46	13
2017	CS	19	25	28	16	7	1	3	24	46	202
2017	CS-01	13	22	25	13	18	3	6	34	38	32
2017	CS-02	15	22	35	23	2	3	1	26	38	75
2017	CS-03	14	31	30	14	9	0	2	24	46	56
2017	CS-04	40	28	11	11	0	0	10	12	76	28
2014	CS	22	28	29	13	5	1	2	19	51	253
2014	CS-01	38	19	26	5	10	0	2	15	59	42
2014	CS-02	14	27	34	18	4	1	1	23	43	91
2014	CS-03	22	25	29	15	5	1	3	21	49	77
2014	CS-04	19	48	22	11	0	0	0	11	67	27
2011	CS	23	28	30	12	5	1	2	18	52	390
2011	CS-01	18	25	33	18	2	2	3	20	45	108
2011	CS-02	23	26	32	12	6	0	1	18	49	127
2011	CS-03	26	30	27	11	5	0	2	16	57	108
2011	CS-04	32	30	24	5	8	0	0	14	62	37
2008	CS	19	30	28	15	5	1	2	21	50	390
2008	CS-01	15	25	25	19	10	2	4	31	42	105
2008	CS-02	18	27	31	15	5	1	3	20	47	147
2008	CS-03	23	35	28	12	1	1	0	13	59	98
2008	CS-04	26	37	30	7	0	0	0	7	63	27

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	14	28	29	15	6	4	4	23	45	138
2018	CS-01	20	20	7	20	7	20	7	36	55	15
2018	CS-02	13	17	38	15	9	2	6	26	33	47
2018	CS-03	11	37	26	14	6	3	3	21	52	35
2018	CS-04	12	36	16	24	4	4	4	30	52	25
2018	CS-05	23	23	54	0	0	0	0	0	46	13
2017	CS	15	18	31	19	9	2	6	30	35	203
2017	CS-01	13	9	25	16	25	3	9	46	25	32
2017	CS-02	12	20	33	19	6	3	8	28	35	76
2017	CS-03	17	20	28	27	7	0	2	35	37	55
2017	CS-04	21	14	39	14	0	6	6	16	40	29
2014	CS	9	15	32	27	11	4	3	40	25	254
2014	CS-01	7	14	29	14	19	10	7	40	26	42
2014	CS-02	9	18	30	27	10	4	2	40	28	91
2014	CS-03	10	13	32	32	8	3	3	42	24	78
2014	CS-04	11	19	33	26	11	0	0	37	30	27
2011	CS	17	21	31	19	9	1	3	29	40	390
2011	CS-01	18	15	32	18	11	3	4	31	35	108
2011	CS-02	15	24	26	21	10	2	2	33	41	127
2011	CS-03	19	20	32	19	5	0	4	25	41	108
2011	CS-04	19	27	35	14	5	0	0	19	46	37
2008	CS	17	28	26	15	6	4	4	23	48	389
2008	CS-01	14	22	19	21	10	7	7	36	42	105
2008	CS-02	12	29	29	14	7	3	5	23	45	146
2008	CS-03	24	31	29	11	2	2	1	14	57	98
2008	CS-04	26	41	26	7	0	0	0	7	67	27

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	27	24	32	10	4	2	2	14	53	139
2018	CS-01	7	13	27	27	7	13	7	42	25	15
2018	CS-02	19	19	42	13	4	2	2	17	39	48
2018	CS-03	40	20	26	11	3	0	0	14	60	35
2018	CS-04	24	40	28	0	4	0	4	4	67	25
2018	CS-05	46	38	15	0	0	0	0	0	85	13
2017	CS	22	29	28	12	5	1	2	18	53	203
2017	CS-01	13	19	25	9	18	6	9	33	37	32
2017	CS-02	16	40	27	12	3	1	1	15	57	75
2017	CS-03	27	18	34	18	4	0	0	21	44	56
2017	CS-04	42	24	28	6	0	0	0	6	66	29
2014	CS	33	26	30	6	3	2	0	10	60	255
2014	CS-01	30	26	26	7	7	5	0	15	59	43
2014	CS-02	35	21	35	6	2	1	0	8	57	91
2014	CS-03	32	28	25	9	4	1	0	13	61	78
2014	CS-04	37	26	33	4	0	0	0	4	63	27

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	50	28	4	8	9	1	79	17	138
2018	CS-01	60	27	7	0	7	0	87	7	15
2018	CS-02	36	30	9	9	15	2	67	24	47
2018	CS-03	49	31	3	11	6	0	80	17	35
2018	CS-04	76	16	0	8	0	0	92	8	25
2018	CS-05	46	38	0	8	8	0	85	15	13
2017	CS	46	30	8	7	7	1	77	15	204
2017	CS-01	34	32	13	13	6	3	67	20	32
2017	CS-02	38	34	13	8	5	1	73	13	76
2017	CS-03	55	29	0	5	11	0	84	16	56
2017	CS-04	55	20	11	7	7	0	75	14	29
2014	CS	49	28	9	8	6	0	78	14	256
2014	CS-01	36	30	14	11	9	0	66	20	44
2014	CS-02	40	32	10	9	9	1	72	18	91
2014	CS-03	63	24	5	5	3	0	87	8	78
2014	CS-04	70	22	0	7	0	0	93	7	27

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	54	35	6	3	2	89	5	138
2018	CS-01	60	40	0	0	0	100	0	15
2018	CS-02	45	43	4	4	4	87	9	47
2018	CS-03	63	20	14	3	0	83	3	35
2018	CS-04	64	36	0	0	0	100	0	25
2018	CS-05	46	38	8	0	8	85	8	13
2017	CS	49	39	5	4	2	88	7	204
2017	CS-01	46	38	6	6	3	84	9	32
2017	CS-02	44	44	8	3	1	88	4	76
2017	CS-03	59	32	4	4	2	91	5	56
2017	CS-04	48	38	4	7	4	86	11	29
2014	CS	44	42	5	6	2	86	8	255
2014	CS-01	42	40	12	7	0	81	7	43
2014	CS-02	37	49	3	8	2	87	10	91
2014	CS-03	49	40	5	4	3	88	6	78
2014	CS-04	56	33	7	0	4	89	4	27

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	49	34	10	4	2	1	84	6	138
2018	CS-01	67	27	0	7	0	0	93	7	15
2018	CS-02	34	45	13	4	2	2	80	7	47
2018	CS-03	49	31	11	3	3	3	82	6	35
2018	CS-04	56	28	16	0	0	0	84	0	25
2018	CS-05	69	23	0	0	8	0	92	8	13

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	49	34	13	3	1	1	83	4	138
2018	CS-01	50	43	0	7	0	0	93	7	14
2018	CS-02	48	31	17	0	2	2	81	2	48
2018	CS-03	37	43	11	9	0	0	80	9	35
2018	CS-04	60	24	16	0	0	0	84	0	25
2018	CS-05	62	23	15	0	0	0	85	0	13
2017	CS	38	42	12	2	1	3	83	4	204
2017	CS-01	43	32	16	0	3	6	80	3	32
2017	CS-02	30	49	11	3	1	6	84	4	76
2017	CS-03	43	34	18	4	2	0	77	5	56
2017	CS-04	42	51	7	0	0	0	93	0	29
2014	CS	43	36	12	4	2	4	82	6	256
2014	CS-01	39	25	18	2	7	9	70	10	44
2014	CS-02	29	48	11	4	2	6	81	7	91
2014	CS-03	52	35	9	3	0	1	88	3	78
2014	CS-04	63	15	15	7	0	0	78	7	27

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	44	37	13	4	1	1	0	82	5	138
2018	CS-01	57	36	0	7	0	0	0	93	7	14
2018	CS-02	42	31	19	4	2	2	0	74	6	48
2018	CS-03	34	51	9	6	0	0	0	86	6	35
2018	CS-04	56	28	16	0	0	0	0	84	0	25
2018	CS-05	38	38	15	0	8	0	0	77	8	13
2017	CS	35	48	10	4	2	1	0	83	7	204
2017	CS-01	34	41	16	6	0	3	0	77	7	32
2017	CS-02	30	49	13	4	3	1	0	80	7	76
2017	CS-03	41	46	5	2	5	0	0	87	7	56
2017	CS-04	35	55	11	0	0	0	0	89	0	29
2014	CS	40	36	13	5	4	2	0	78	9	256
2014	CS-01	43	27	18	5	5	2	0	72	9	44
2014	CS-02	29	48	13	4	2	3	0	80	7	91
2014	CS-03	46	31	13	4	6	0	0	77	10	78
2014	CS-04	52	22	15	11	0	0	0	74	11	27
2011	CS	24	37	18	10	7	4	0	64	17	391
2011	CS-01	31	28	23	12	3	2	1	61	15	108
2011	CS-02	13	38	23	11	9	6	0	54	22	128
2011	CS-03	24	44	10	9	8	4	0	71	18	108
2011	CS-04	43	38	14	5	0	0	0	81	5	37

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	45	37	12	4	2	0	0	82	6	137
2018	CS-01	50	29	0	14	7	0	0	79	21	14
2018	CS-02	42	38	17	2	2	0	0	79	4	48
2018	CS-03	34	49	14	3	0	0	0	83	3	35
2018	CS-04	60	24	12	4	0	0	0	84	4	25
2018	CS-05	42	50	0	0	8	0	0	92	8	12
2017	CS	46	39	9	3	2	0	0	85	6	204
2017	CS-01	43	38	13	0	6	0	0	81	6	32
2017	CS-02	42	37	13	5	3	0	0	79	8	76
2017	CS-03	48	41	5	4	2	0	0	89	5	56
2017	CS-04	51	45	4	0	0	0	0	96	0	29
2014	CS	46	34	9	8	3	0	0	80	11	256
2014	CS-01	41	25	16	11	7	0	0	66	18	44
2014	CS-02	34	46	11	7	2	0	0	80	9	91
2014	CS-03	52	31	5	10	1	0	0	83	12	78
2014	CS-04	70	15	4	7	4	0	0	85	11	27
2011	CS	26	37	17	7	11	1	1	63	19	390
2011	CS-01	34	27	19	6	11	2	2	63	17	108
2011	CS-02	16	37	24	9	13	0	0	53	23	127
2011	CS-03	26	42	13	8	10	1	0	68	19	108
2011	CS-04	35	46	8	5	5	0	0	81	11	37
2008	CS	29	40	15	10	5	1	0	70	15	390
2008	CS-01	42	32	10	8	6	2	0	76	13	106
2008	CS-02	21	45	20	8	5	1	0	66	14	146
2008	CS-03	22	44	14	15	4	0	0	66	19	98
2008	CS-04	44	41	7	4	4	0	0	85	7	27

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	29	36	18	7	3	4	4	70	10	138
2018	CS-01	40	33	20	0	0	0	7	79	0	15
2018	CS-02	23	30	19	13	6	9	0	58	21	47
2018	CS-03	34	37	11	6	3	3	6	78	9	35
2018	CS-04	24	40	28	0	0	0	8	70	0	25
2018	CS-05	38	46	15	0	0	0	0	85	0	13
2017	CS	30	32	17	9	7	3	2	65	17	203
2017	CS-01	21	28	28	9	6	3	3	53	17	32
2017	CS-02	23	37	17	9	7	5	3	64	17	76
2017	CS-03	41	31	12	5	7	2	1	74	13	56
2017	CS-04	26	28	15	22	7	3	0	55	30	28
2014	CS	32	32	12	7	7	5	5	71	16	256
2014	CS-01	27	23	16	16	11	5	2	54	29	44
2014	CS-02	30	38	9	4	11	0	8	74	17	91
2014	CS-03	41	27	14	5	4	6	3	75	10	78
2014	CS-04	33	37	15	4	0	11	0	79	4	27

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	32	44	14	6	2	1	1	77	8	138
2018	CS-01	40	33	13	7	0	7	0	79	7	15
2018	CS-02	32	40	19	6	0	0	2	74	7	47
2018	CS-03	23	49	20	3	6	0	0	71	9	35
2018	CS-04	36	48	4	8	4	0	0	84	12	25
2018	CS-05	46	38	8	8	0	0	0	85	8	13
2017	CS	33	38	16	7	3	2	0	73	11	203
2017	CS-01	28	41	19	13	0	0	0	68	13	32
2017	CS-02	23	46	15	9	4	3	0	71	14	75
2017	CS-03	37	31	20	5	5	2	0	69	11	56
2017	CS-04	46	38	13	0	0	4	0	86	0	29
2014	CS	31	43	13	3	3	4	2	79	7	256
2014	CS-01	20	45	9	7	2	9	7	78	11	44
2014	CS-02	18	52	20	2	3	2	3	73	6	91
2014	CS-03	41	39	12	3	3	4	0	83	5	78
2014	CS-04	52	37	11	0	0	0	0	89	0	27
2011	CS	30	34	15	9	8	4	0	67	18	389
2011	CS-01	29	30	16	11	7	7	0	63	20	107
2011	CS-02	17	41	16	9	12	5	0	61	22	127
2011	CS-03	38	31	17	6	5	3	1	71	12	108
2011	CS-04	41	41	8	5	3	3	0	83	8	37
2008	CS	26	37	16	9	7	3	1	66	17	389
2008	CS-01	34	29	17	12	4	4	0	66	17	106
2008	CS-02	18	42	16	8	10	4	1	64	19	146
2008	CS-03	21	41	19	7	9	2	1	64	17	97
2008	CS-04	59	30	4	7	0	0	0	89	7	27

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	37	39	18	3	2	1	76	5	137
2018	CS-01	47	33	7	7	7	0	80	13	15
2018	CS-02	37	41	15	4	0	2	80	4	46
2018	CS-03	31	43	23	0	3	0	74	3	35
2018	CS-04	44	36	20	0	0	0	80	0	25
2018	CS-05	31	38	23	0	8	0	69	8	13

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	20	18	25	14	12	8	4	43	30	138
2018	CS-01	47	27	7	7	7	7	0	79	14	15
2018	CS-02	15	11	32	11	15	13	4	31	31	47
2018	CS-03	14	29	34	14	9	0	0	43	23	35
2018	CS-04	20	8	20	24	8	12	8	35	40	25
2018	CS-05	15	31	8	23	15	8	0	50	42	13
2017	CS	17	22	22	14	15	7	2	43	32	203
2017	CS-01	25	19	19	9	16	12	0	50	29	32
2017	CS-02	11	25	19	16	19	9	1	40	39	75
2017	CS-03	21	23	27	11	10	5	2	48	23	56
2017	CS-04	14	21	31	14	18	3	0	36	33	29
2014	CS	11	20	22	18	17	11	2	35	40	256
2014	CS-01	9	20	16	16	27	9	2	33	49	44
2014	CS-02	4	17	21	23	19	14	2	25	50	91
2014	CS-03	16	23	28	14	8	8	3	44	24	78
2014	CS-04	19	22	11	18	22	7	0	44	44	27
2011	CS	10	15	19	19	27	10	1	28	51	390
2011	CS-01	11	15	20	13	26	14	1	30	46	108
2011	CS-02	6	8	20	25	31	9	1	15	63	127
2011	CS-03	12	18	19	18	24	7	2	33	46	108
2011	CS-04	16	27	8	19	22	8	0	47	44	37

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	11	89	139
2018	CS-01	0	100	15
2018	CS-02	15	85	48

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	CS	47	15

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	CS	67	15

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	CS	0	15

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	CS	0	15

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	CS	0	15

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	CS	0	15

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	CS	33	15

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	CS	47	15

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	CS	47	15

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	CS	47	15

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	CS	60	15

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	CS	33	15

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	CS	0	15

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	CS	0	15

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	CS	47	15

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	CS	0	15

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	CS	0	15

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	CS	47	15

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	CS	0	15

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	CS	0	15

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	CS	0	15

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	CS	0	15

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	CS	0	15

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	CS	67	15

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	CS	0	15

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	CS	33	15

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	17	12	24	6	4	32	5	46	16	139
2018	CS-01	33	7	13	0	0	27	20	75	0	15
2018	CS-02	21	10	19	4	6	38	2	52	17	48
2018	CS-03	6	14	34	11	3	31	0	29	21	35
2018	CS-04	8	12	24	4	0	44	8	42	8	25
2018	CS-05	31	15	31	15	0	8	0	50	17	13
2017	CS	17	22	20	6	5	24	5	56	16	204
2017	CS-01	16	25	19	0	6	25	9	61	10	32
2017	CS-02	13	23	20	11	7	22	5	49	24	76
2017	CS-03	22	22	20	4	7	19	7	59	15	56
2017	CS-04	21	21	18	7	0	34	0	63	11	29
2014	CS	13	17	20	6	5	31	8	49	19	256
2014	CS-01	11	14	11	11	7	32	14	46	33	44
2014	CS-02	8	17	28	4	3	33	7	42	13	91
2014	CS-03	18	18	21	6	6	23	8	52	19	78
2014	CS-04	22	15	7	4	7	33	11	67	20	27

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	40	27	19	6	1	6	0	72	8	139
2018	CS-01	53	20	13	0	0	13	0	85	0	15
2018	CS-02	44	19	23	2	2	10	0	70	5	48
2018	CS-03	31	26	26	9	3	6	0	61	12	35
2018	CS-04	40	48	8	4	0	0	0	88	4	25
2018	CS-05	38	23	23	15	0	0	0	62	15	13
2017	CS	33	31	19	5	5	6	0	68	12	204
2017	CS-01	28	34	19	6	3	9	0	69	10	32
2017	CS-02	27	36	16	8	7	6	0	67	16	76
2017	CS-03	39	32	20	4	5	0	0	71	9	56
2017	CS-04	31	24	21	0	7	17	0	66	8	29
2014	CS	23	27	22	6	4	16	2	61	12	256
2014	CS-01	18	25	14	2	9	27	5	63	17	44
2014	CS-02	13	31	30	4	1	19	2	55	7	91
2014	CS-03	33	28	18	6	5	8	1	68	13	78
2014	CS-04	26	22	22	15	0	15	0	56	17	27
2011	CS	20	32	22	8	5	13	0	61	14	389
2011	CS-01	23	36	19	7	5	11	0	66	13	107
2011	CS-02	12	30	28	11	3	17	0	50	17	127
2011	CS-03	26	29	20	6	4	14	1	64	12	108
2011	CS-04	27	38	19	5	5	5	0	69	11	37

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	5	95	139
2018	CS-04	0	100	25

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	17	15	28	3	2	33	3	49	8	138
2018	CS-01	43	7	7	7	0	21	14	78	11	14
2018	CS-02	19	15	27	2	2	33	2	52	6	48
2018	CS-03	9	14	40	3	3	31	0	33	8	35
2018	CS-04	8	16	28	0	0	48	0	46	0	25
2018	CS-05	23	23	23	0	8	23	0	60	10	13
2017	CS	17	21	23	2	1	31	5	59	5	204
2017	CS-01	19	13	16	0	0	35	18	67	0	32
2017	CS-02	12	24	32	4	3	23	2	48	9	76
2017	CS-03	20	22	16	2	2	34	5	68	6	56
2017	CS-04	21	21	20	0	0	34	4	68	0	29
2014	CS	15	12	23	2	4	37	7	49	10	256
2014	CS-01	14	16	20	2	7	32	9	50	15	44
2014	CS-02	11	14	26	1	3	39	6	45	8	91
2014	CS-03	17	13	30	1	1	29	9	48	4	78
2014	CS-04	26	4	7	4	4	52	4	67	17	27

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	38	28	20	3	2	8	0	72	6	138
2018	CS-01	57	29	0	7	0	7	0	92	8	14
2018	CS-02	40	23	23	2	2	10	0	70	5	48
2018	CS-03	23	31	34	3	3	6	0	58	6	35
2018	CS-04	48	32	16	0	0	4	0	83	0	25
2018	CS-05	38	31	8	0	8	15	0	82	9	13
2017	CS	31	38	21	2	2	6	1	74	3	202
2017	CS-01	32	36	20	0	0	13	0	78	0	31
2017	CS-02	24	37	25	4	3	6	0	66	7	76
2017	CS-03	35	41	20	0	2	2	0	78	2	56
2017	CS-04	25	43	17	0	0	11	4	80	0	28
2014	CS	26	24	19	5	2	22	2	66	8	256
2014	CS-01	20	25	16	7	5	25	2	63	16	44
2014	CS-02	19	26	23	2	1	25	3	63	5	91
2014	CS-03	34	23	19	4	1	15	3	70	6	78
2014	CS-04	37	19	15	7	0	22	0	71	10	27
2011	CS	25	33	20	3	4	15	0	69	8	388
2011	CS-01	24	33	24	3	5	11	0	64	8	107
2011	CS-02	16	33	23	4	4	20	0	61	10	126
2011	CS-03	29	35	12	3	4	17	1	78	8	108
2011	CS-04	46	27	19	0	0	8	0	79	0	37

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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	56	22	12	5	4	1	1	79	9	138
2018	CS-01	57	29	0	14	0	0	0	86	14	14
2018	CS-02	48	23	15	6	8	0	0	71	15	48
2018	CS-03	57	20	17	3	0	0	3	79	3	35
2018	CS-04	68	12	16	4	0	0	0	80	4	25
2018	CS-05	69	15	0	0	8	8	0	92	8	13
2017	CS	55	26	13	1	3	1	0	82	5	204
2017	CS-01	49	16	32	3	0	0	0	65	3	32
2017	CS-02	51	32	11	0	7	0	0	83	7	76
2017	CS-03	61	18	14	2	4	2	0	80	6	56
2017	CS-04	55	39	0	4	0	3	0	96	4	29

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	55	36	7	2	0	1	91	2	138
2018	CS-01	50	36	0	7	0	7	92	8	14
2018	CS-02	58	35	4	2	0	0	94	2	48
2018	CS-03	49	37	11	3	0	0	86	3	35
2018	CS-04	56	40	4	0	0	0	96	0	25
2018	CS-05	69	15	15	0	0	0	85	0	13
2017	CS	60	29	7	1	2	0	89	4	204
2017	CS-01	41	40	16	0	3	0	81	3	32
2017	CS-02	52	37	7	1	3	0	89	4	76
2017	CS-03	73	20	4	2	2	0	93	4	56
2017	CS-04	68	21	7	0	4	0	89	4	29

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	28	36	18	13	5	1	0	64	18	138
2018	CS-01	43	21	7	14	7	7	0	69	23	14
2018	CS-02	29	48	8	13	2	0	0	77	15	48
2018	CS-03	23	31	26	14	6	0	0	54	20	35
2018	CS-04	28	28	32	8	4	0	0	56	12	25
2018	CS-05	23	23	23	15	15	0	0	46	31	13
2017	CS	28	37	14	14	5	1	0	66	20	204
2017	CS-01	31	34	16	13	3	3	0	67	16	32
2017	CS-02	26	40	16	12	4	1	1	68	16	76
2017	CS-03	34	38	12	9	7	0	0	72	16	56
2017	CS-04	19	39	14	21	7	0	0	58	28	29

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	18	23	26	12	18	1	1	43	31	137
2018	CS-01	14	29	36	7	14	0	0	43	21	14
2018	CS-02	23	23	21	11	15	2	4	50	27	47
2018	CS-03	20	20	23	11	26	0	0	40	37	35
2018	CS-04	12	24	36	12	16	0	0	36	28	25
2018	CS-05	15	31	8	23	23	0	0	46	46	13
2017	CS	24	27	18	12	18	0	1	52	30	203
2017	CS-01	16	28	21	13	19	0	3	46	32	32
2017	CS-02	20	29	20	8	18	1	3	51	28	75
2017	CS-03	30	34	16	11	9	0	0	65	19	56
2017	CS-04	28	10	10	20	32	0	0	38	52	29

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	14	28	25	25	8	0	1	42	33	138
2018	CS-01	14	29	21	21	7	0	7	46	31	14
2018	CS-02	19	38	33	6	4	0	0	56	10	48
2018	CS-03	17	23	23	31	6	0	0	40	37	35
2018	CS-04	8	24	20	40	8	0	0	32	48	25
2018	CS-05	0	15	8	46	31	0	0	15	77	13
2017	CS	23	28	23	14	10	0	2	52	25	203
2017	CS-01	34	32	13	12	6	0	3	68	19	32
2017	CS-02	20	34	24	12	7	1	1	56	19	75
2017	CS-03	23	25	30	13	5	0	4	50	19	56
2017	CS-04	20	11	21	31	18	0	0	30	49	29

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	18	26	29	18	8	1	44	26	137
2018	CS-01	21	36	21	0	7	14	67	8	14
2018	CS-02	25	35	29	6	4	0	60	10	48
2018	CS-03	23	11	37	23	6	0	34	29	35
2018	CS-04	8	29	21	38	4	0	38	42	24
2018	CS-05	0	8	31	23	38	0	8	62	13
2017	CS	24	31	20	11	10	3	57	22	203
2017	CS-01	50	28	3	9	6	3	81	16	32
2017	CS-02	22	34	24	11	5	4	58	17	75
2017	CS-03	23	30	28	11	4	4	55	15	56
2017	CS-04	3	31	17	18	32	0	34	49	29

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	15	20	31	22	12	0	1	35	34	137
2018	CS-01	23	15	8	8	38	0	8	42	50	13
2018	CS-02	25	29	31	8	6	0	0	54	15	48
2018	CS-03	14	17	26	31	11	0	0	31	43	35
2018	CS-04	0	12	44	36	8	0	0	12	44	25
2018	CS-05	0	15	46	31	8	0	0	15	38	13
2017	CS	15	25	22	15	20	1	3	41	36	202
2017	CS-01	25	25	19	16	13	0	3	51	29	32
2017	CS-02	9	28	23	12	20	1	5	40	35	74
2017	CS-03	20	23	25	18	13	0	2	43	31	56
2017	CS-04	16	14	18	14	38	0	0	30	52	29

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	48	22	13	8	1	0	8	76	10	136
2018	CS-01	43	14	21	0	0	0	21	73	0	14
2018	CS-02	60	17	9	2	0	0	13	88	2	47
2018	CS-03	54	20	14	9	0	0	3	76	9	35
2018	CS-04	36	44	8	4	4	0	4	83	8	25
2018	CS-05	17	8	17	50	8	0	0	25	58	12
2017	CS	46	21	11	3	3	1	15	79	7	202
2017	CS-01	60	12	9	3	0	3	13	86	4	32
2017	CS-02	44	22	8	1	1	0	24	86	4	75
2017	CS-03	51	25	9	0	2	0	13	87	2	55
2017	CS-04	31	25	28	10	4	0	3	57	14	29

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	35	23	20	15	7	1	59	21	137
2018	CS-01	43	14	7	21	7	7	62	31	14
2018	CS-02	35	31	21	8	4	0	67	13	48
2018	CS-03	43	17	23	11	6	0	60	17	35
2018	CS-04	28	32	16	16	8	0	60	24	25
2018	CS-05	17	0	33	42	8	0	17	50	12
2017	CS	33	35	16	6	8	1	69	14	203
2017	CS-01	32	34	16	6	13	0	65	19	32
2017	CS-02	29	38	13	7	11	3	68	18	75
2017	CS-03	44	36	14	4	2	0	80	5	56
2017	CS-04	31	27	28	11	3	0	58	13	29

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	16	33	29	12	8	1	1	50	20	139
2018	CS-01	33	13	27	7	13	0	7	50	21	15
2018	CS-02	15	40	27	13	4	2	0	55	17	48
2018	CS-03	14	23	31	17	14	0	0	37	31	35
2018	CS-04	8	40	36	12	4	0	0	48	16	25
2018	CS-05	15	46	23	8	8	0	0	62	15	13
2017	CS	20	34	24	14	6	0	1	55	21	202
2017	CS-01	28	44	6	13	6	0	3	74	20	32
2017	CS-02	18	33	32	12	3	0	1	52	15	75
2017	CS-03	16	36	23	18	7	0	0	52	25	56
2017	CS-04	17	21	28	21	13	0	0	37	35	29

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	15	25	29	21	8	1	1	41	29	138
2018	CS-01	27	20	20	13	7	7	7	54	23	15
2018	CS-02	19	25	35	15	6	0	0	44	21	48
2018	CS-03	12	29	24	24	12	0	0	41	35	34
2018	CS-04	12	36	16	32	4	0	0	48	36	25
2018	CS-05	0	8	54	31	8	0	0	8	38	13
2017	CS	15	33	25	15	9	0	2	49	25	203
2017	CS-01	28	41	19	6	3	0	3	71	10	32
2017	CS-02	14	39	20	15	8	0	4	55	24	75
2017	CS-03	13	30	27	22	9	0	0	43	30	56
2017	CS-04	7	16	42	14	21	0	0	23	35	29

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	24	30	22	17	7	1	0	54	24	137
2018	CS-01	43	14	21	14	0	7	0	62	15	14
2018	CS-02	26	34	19	17	4	0	0	60	21	47
2018	CS-03	20	34	20	14	11	0	0	54	26	35
2018	CS-04	16	32	24	24	4	0	0	48	28	25
2018	CS-05	23	23	38	0	15	0	0	46	15	13
2017	CS	23	34	23	12	6	0	1	58	19	203
2017	CS-01	28	31	35	0	3	3	0	61	3	32
2017	CS-02	26	34	22	11	5	0	3	61	17	75
2017	CS-03	20	34	20	16	9	0	2	54	25	56
2017	CS-04	7	38	23	25	7	0	0	45	32	29

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	24	28	27	12	7	1	2	53	19	139
2018	CS-01	40	13	13	13	7	7	7	62	23	15
2018	CS-02	31	25	29	4	8	0	2	57	13	48
2018	CS-03	20	31	29	11	6	0	3	53	18	35
2018	CS-04	16	40	24	8	12	0	0	56	20	25
2018	CS-05	8	23	31	38	0	0	0	31	38	13
2017	CS	30	33	21	9	6	0	1	63	15	202
2017	CS-01	40	35	15	6	3	0	0	75	9	32
2017	CS-02	24	30	27	7	9	0	3	56	16	74
2017	CS-03	32	37	18	11	2	0	0	69	13	56
2017	CS-04	28	24	25	11	13	0	0	51	24	29

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	55	20	12	5	3	1	4	80	8	139
2018	CS-01	53	7	27	0	0	7	7	69	0	15
2018	CS-02	50	19	17	2	6	2	4	73	9	48
2018	CS-03	66	23	3	3	3	0	3	91	6	35
2018	CS-04	48	24	8	16	0	0	4	75	17	25
2018	CS-05	69	23	8	0	0	0	0	92	0	13
2017	CS	57	24	11	4	3	0	1	81	7	203
2017	CS-01	49	32	9	3	3	0	3	84	7	32
2017	CS-02	53	26	12	4	3	0	1	81	7	75
2017	CS-03	57	20	13	4	5	0	2	78	9	56
2017	CS-04	58	20	14	7	0	0	0	79	7	29

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	65	16	9	2	2	6	88	2	139
2018	CS-01	60	27	0	0	7	7	100	0	15
2018	CS-02	54	15	10	6	2	13	80	7	48
2018	CS-03	69	14	11	0	0	6	88	0	35
2018	CS-04	76	12	8	0	4	0	92	0	25
2018	CS-05	77	15	8	0	0	0	92	0	13

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	72	9	6	4	1	3	5	88	5	139
2018	CS-01	73	7	0	0	0	7	13	100	0	15
2018	CS-02	69	10	8	0	4	4	4	86	5	48
2018	CS-03	74	9	3	9	0	0	6	88	9	35
2018	CS-04	80	8	4	0	0	4	4	96	0	25
2018	CS-05	62	15	8	15	0	0	0	77	15	13
2017	CS	68	16	4	3	2	1	5	89	6	204
2017	CS-01	66	13	3	3	0	6	9	93	4	32
2017	CS-02	58	21	5	5	5	0	5	83	11	76
2017	CS-03	73	13	4	4	2	0	5	90	6	56
2017	CS-04	82	14	4	0	0	0	0	96	0	29

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	60	24	9	2	1	1	2	87	4	139
2018	CS-01	73	13	7	0	0	0	7	93	0	15
2018	CS-02	52	27	8	6	2	2	2	83	9	48
2018	CS-03	63	31	3	0	3	0	0	94	3	35
2018	CS-04	72	12	12	0	0	0	4	88	0	25
2018	CS-05	46	38	15	0	0	0	0	85	0	13
2017	CS	56	30	7	1	1	0	5	90	3	204
2017	CS-01	56	25	3	0	0	0	15	96	0	32
2017	CS-02	59	24	8	2	3	0	4	86	5	76
2017	CS-03	56	32	7	2	0	0	4	91	2	56
2017	CS-04	51	39	11	0	0	0	0	89	0	29

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	50	22	17	6	3	1	1	74	9	138
2018	CS-01	60	20	7	7	0	0	7	86	7	15
2018	CS-02	50	21	15	4	8	2	0	72	13	48
2018	CS-03	50	24	21	6	0	0	0	74	6	34
2018	CS-04	56	20	12	8	0	0	4	79	8	25
2018	CS-05	23	38	31	8	0	0	0	62	8	13
2017	CS	54	23	8	6	5	0	5	81	12	202
2017	CS-01	53	19	13	0	6	0	9	79	7	32
2017	CS-02	49	30	3	9	5	0	4	82	15	76
2017	CS-03	59	16	5	7	5	0	7	81	14	56
2017	CS-04	60	15	22	4	0	0	0	74	4	28

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	47	21	9	1	1	21	87	2	138
2018	CS-01	53	13	0	0	0	33	100	0	15
2018	CS-02	56	0	8	4	2	29	82	6	48
2018	CS-03	47	26	9	0	0	18	89	0	34
2018	CS-04	36	48	8	0	0	8	91	0	25
2018	CS-05	38	38	23	0	0	0	77	0	13
2017	CS	53	15	7	3	0	21	87	4	202
2017	CS-01	56	6	3	0	0	34	95	0	32
2017	CS-02	48	8	7	3	0	34	86	4	74
2017	CS-03	56	26	2	4	0	13	94	4	56
2017	CS-04	61	21	11	7	0	0	82	7	29

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	63	18	9	2	0	1	7	88	2	138
2018	CS-01	67	20	7	0	0	0	7	93	0	15
2018	CS-02	66	9	13	0	0	2	11	85	0	47
2018	CS-03	57	29	3	6	0	0	6	91	6	35
2018	CS-04	72	12	8	4	0	0	4	88	4	25
2018	CS-05	46	38	15	0	0	0	0	85	0	13
2017	CS	72	13	4	3	1	0	6	90	5	203
2017	CS-01	72	6	6	6	3	0	6	83	10	32
2017	CS-02	66	14	7	4	0	0	9	88	4	76
2017	CS-03	71	16	4	4	0	0	6	92	4	55
2017	CS-04	83	14	0	0	4	0	0	96	4	29

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	76	12	4	2	2	1	3	92	5	139
2018	CS-01	80	13	0	0	0	0	7	100	0	15
2018	CS-02	65	15	6	4	4	4	2	84	9	48
2018	CS-03	74	14	6	0	3	0	3	91	3	35
2018	CS-04	80	12	0	4	0	0	4	96	4	25
2018	CS-05	100	0	0	0	0	0	0	100	0	13
2017	CS	59	23	5	5	3	0	5	86	8	204
2017	CS-01	43	25	6	9	6	3	6	76	17	32
2017	CS-02	52	30	5	4	4	0	4	86	8	76
2017	CS-03	66	17	4	5	0	0	7	90	6	56
2017	CS-04	75	11	7	0	4	0	4	89	4	29

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	53	17	19	5	3	4	72	8	139
2018	CS-01	67	0	13	13	0	7	71	14	15
2018	CS-02	48	23	15	2	8	4	74	11	48
2018	CS-03	49	17	23	9	0	3	68	9	35
2018	CS-04	52	20	20	4	0	4	75	4	25
2018	CS-05	69	15	15	0	0	0	85	0	13
2017	CS	49	29	12	6	2	2	79	9	203
2017	CS-01	44	30	13	6	3	3	77	10	32
2017	CS-02	42	28	16	8	4	3	72	12	76
2017	CS-03	46	34	13	4	2	2	82	6	56
2017	CS-04	67	26	0	7	0	0	93	7	28

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	14	36	33	15	2	1	50	18	138
2018	CS-01	21	21	36	14	0	7	46	15	14
2018	CS-02	17	44	27	10	2	0	60	13	48
2018	CS-03	14	31	37	17	0	0	46	17	35
2018	CS-04	8	36	32	20	4	0	44	24	25
2018	CS-05	0	31	38	23	8	0	31	31	13
2017	CS	14	37	34	9	6	0	51	15	204
2017	CS-01	6	56	28	6	3	0	63	9	32
2017	CS-02	15	29	44	7	4	1	45	11	76
2017	CS-03	16	41	32	7	4	0	57	10	56
2017	CS-04	14	24	28	25	11	0	37	35	29

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	9	24	37	20	9	0	1	29	33	139
2018	CS-01	7	27	20	33	7	0	7	43	36	15
2018	CS-02	10	13	42	25	10	0	0	35	23	48
2018	CS-03	0	43	31	14	11	0	0	26	43	35
2018	CS-04	20	20	36	16	8	0	0	24	40	25
2018	CS-05	15	15	54	15	0	0	0	15	31	13
2017	CS	10	16	40	26	8	0	0	34	26	204
2017	CS-01	9	13	35	25	15	0	3	41	23	32
2017	CS-02	11	15	42	28	3	1	0	32	26	76
2017	CS-03	5	16	40	28	11	0	0	39	21	56
2017	CS-04	14	21	38	20	6	0	0	27	35	29

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	26	31	24	10	9	1	26	74	139
2018	CS-01	13	20	53	0	13	0	13	87	15
2018	CS-02	38	27	19	8	8	0	38	63	48
2018	CS-03	20	40	14	14	11	0	20	80	35
2018	CS-04	28	20	28	16	4	4	29	71	25
2018	CS-05	15	54	15	8	8	0	15	85	13
2017	CS	26	30	20	13	10	2	26	74	204
2017	CS-01	16	47	13	9	12	3	16	84	32
2017	CS-02	40	21	22	8	8	1	40	60	76
2017	CS-03	19	27	22	21	5	5	21	79	56
2017	CS-04	14	42	13	14	18	0	14	86	29

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	CS	19	102
2018	CS-01	38	13
2018	CS-02	27	30
2018	CS-03	7	28
2018	CS-04	18	17
2018	CS-05	9	11
2017	CS	18	147
2017	CS-01	19	26
2017	CS-02	16	45
2017	CS-03	14	42
2017	CS-04	29	25

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	CS	33	102
2018	CS-01	31	13
2018	CS-02	27	30
2018	CS-03	25	28
2018	CS-04	53	17
2018	CS-05	45	11
2017	CS	35	147
2017	CS-01	34	26
2017	CS-02	34	45
2017	CS-03	26	42
2017	CS-04	44	25

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	CS	27	102
2018	CS-01	31	13
2018	CS-02	33	30
2018	CS-03	21	28
2018	CS-04	35	17
2018	CS-05	18	11
2017	CS	20	147
2017	CS-01	23	26
2017	CS-02	15	45
2017	CS-03	24	42
2017	CS-04	20	25

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	CS	56	102
2018	CS-01	23	13
2018	CS-02	43	30
2018	CS-03	68	28
2018	CS-04	71	17
2018	CS-05	82	11
2017	CS	52	147
2017	CS-01	39	26
2017	CS-02	45	45
2017	CS-03	62	42
2017	CS-04	55	25

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	CS	5	102
2018	CS-01	8	13
2018	CS-02	10	30
2018	CS-03	0	28
2018	CS-04	6	17
2018	CS-05	0	11
2017	CS	3	147
2017	CS-01	4	26
2017	CS-02	0	45
2017	CS-03	7	42
2017	CS-04	4	25

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	CS	25	102
2018	CS-01	23	13
2018	CS-02	13	30
2018	CS-03	32	28
2018	CS-04	35	17
2018	CS-05	27	11

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	CS	39	102
2018	CS-01	38	13
2018	CS-02	47	30
2018	CS-03	39	28
2018	CS-04	29	17
2018	CS-05	36	11
2017	CS	38	147
2017	CS-01	34	26
2017	CS-02	33	45
2017	CS-03	43	42
2017	CS-04	44	25

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	CS	3	35	18	17	6	20	98
2018	CS-01	8	25	33	8	17	8	12
2018	CS-02	4	37	26	26	4	4	27
2018	CS-03	0	39	11	14	4	32	28
2018	CS-04	6	24	6	18	12	35	17
2018	CS-05	0	45	9	18	0	27	11
2017	CS	5	48	18	10	5	14	145
2017	CS-01	8	63	16	0	0	12	25
2017	CS-02	2	50	19	18	5	7	44
2017	CS-03	7	38	21	10	7	16	42
2017	CS-04	4	44	16	12	4	19	25

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	38	62	101
2018	CS-01	38	62	13
2018	CS-02	40	60	30
2018	CS-03	43	57	28
2018	CS-04	24	76	17
2018	CS-05	40	60	10

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	32	19	15	9	19	2	5	54	29	139
2018	CS-01	27	13	33	13	7	7	0	43	21	15
2018	CS-02	35	19	10	6	19	0	10	60	28	48
2018	CS-03	29	20	14	3	31	3	0	50	35	35
2018	CS-04	40	20	8	16	8	4	4	65	26	25
2018	CS-05	15	23	31	0	23	0	8	42	25	13

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	15	23	21	13	19	1	7	42	35	99
2018	CS-01	18	27	18	9	18	0	9	50	30	11
2018	CS-02	17	27	10	17	13	3	13	52	36	30
2018	CS-03	19	19	15	15	30	0	4	38	46	27
2018	CS-04	0	35	41	12	6	0	6	38	19	17
2018	CS-05	27	0	36	9	27	0	0	27	36	11
2017	CS	13	19	17	18	23	3	7	36	45	147
2017	CS-01	27	8	15	23	16	4	8	39	44	26
2017	CS-02	11	18	18	15	27	2	8	33	47	45
2017	CS-03	10	29	21	14	16	0	10	42	34	42
2017	CS-04	12	16	12	19	29	7	3	32	54	25

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	6	14	12	20	41	0	6	22	66	99
2018	CS-01	9	27	9	9	36	0	9	40	50	11
2018	CS-02	3	17	10	27	30	0	13	23	65	30
2018	CS-03	0	22	4	22	48	0	4	23	73	27
2018	CS-04	6	0	24	18	53	0	0	6	71	17
2018	CS-05	27	0	18	9	45	0	0	27	55	11
2017	CS	5	7	10	18	50	4	5	13	75	147
2017	CS-01	15	4	12	26	27	4	12	22	64	26
2017	CS-02	7	4	7	20	54	5	4	12	81	45
2017	CS-03	0	10	14	24	45	0	7	10	74	42
2017	CS-04	0	12	12	3	60	12	0	14	73	25

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for Health Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CS

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation