2018 Public Service Employee Survey Results by Theme for Health Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	38	37	11	7	7	75	14	167
2018	CR-03	53	29	6	6	6	82	12	17
2018	CR-04	38	33	11	11	7	71	18	90
2018	CR-05	34	44	12	2	8	78	10	59
2017	CR	31	40	14	8	5	72	14	490
2017	CR-03	30	37	11	19	3	67	22	27
2017	CR-04	29	41	15	8	7	70	15	282
2017	CR-05	37	40	13	8	3	77	10	173
2014	CR	25	43	12	12	8	68	20	628
2014	CR-03	33	47	7	11	2	80	13	44
2014	CR-04	25	44	11	11	9	69	20	366
2014	CR-05	24	42	14	13	6	66	20	213
2011	CR	33	39	13	8	7	72	15	826
2011	CR-03	42	39	16	3	0	81	3	67
2011	CR-04	34	37	12	8	9	71	17	498
2011	CR-05	29	44	12	9	6	73	15	256
2008	CR	31	41	13	8	7	72	14	905
2008	CR-03	26	52	11	6	6	77	12	66
2008	CR-04	32	39	13	8	8	71	15	621
2008	CR-05	31	42	15	7	3	74	11	204

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	34	43	8	9	5	1	77	14	167
2018	CR-03	29	47	0	6	12	6	81	19	17
2018	CR-04	33	43	9	12	3	0	76	15	91
2018	CR-05	36	43	10	3	7	0	79	10	58
2017	CR	32	32	15	9	12	0	64	21	488
2017	CR-03	33	37	15	15	0	0	70	15	27
2017	CR-04	31	33	15	7	13	1	65	20	281
2017	CR-05	33	30	15	10	13	0	62	23	172

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	52	31	11	3	2	83	5	166
2018	CR-03	65	24	6	6	0	88	6	17
2018	CR-04	46	34	14	3	2	80	6	90
2018	CR-05	57	29	9	2	3	86	5	58
2017	CR	51	31	13	3	2	82	5	488
2017	CR-03	52	34	15	0	0	85	0	27
2017	CR-04	46	35	12	4	3	81	7	280
2017	CR-05	59	27	11	2	1	86	3	173
2014	CR	60	30	7	2	1	90	3	629
2014	CR-03	67	29	4	0	0	96	0	44
2014	CR-04	61	29	6	3	1	90	4	366
2014	CR-05	56	31	10	1	1	88	2	214
2011	CR	59	28	8	3	3	87	5	827
2011	CR-03	60	33	6	1	0	93	1	67
2011	CR-04	59	25	8	3	4	85	7	501
2011	CR-05	58	32	8	1	1	90	2	254

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	46	34	11	6	4	0	0	80	10	167
2018	CR-03	65	24	6	0	6	0	0	88	6	17
2018	CR-04	42	34	12	9	3	0	0	76	12	91
2018	CR-05	45	38	10	3	3	0	0	83	7	58
2017	CR	38	36	15	6	4	0	0	74	11	487
2017	CR-03	41	37	19	4	0	0	0	78	4	27
2017	CR-04	37	34	16	7	5	0	0	71	13	279
2017	CR-05	39	39	13	5	3	1	0	78	8	173
2014	CR	37	38	12	6	6	0	0	76	13	629
2014	CR-03	54	36	9	0	0	0	0	91	0	43
2014	CR-04	38	39	10	5	7	1	0	78	12	366
2014	CR-05	32	37	15	9	7	0	0	69	16	215
2011	CR	37	40	10	7	5	0	0	77	13	827
2011	CR-03	45	42	10	3	0	0	0	87	3	67
2011	CR-04	38	37	11	7	6	0	0	75	14	499
2011	CR-05	34	45	9	9	4	0	0	79	13	256
2008	CR	37	42	8	9	4	0	0	79	13	910
2008	CR-03	33	44	14	8	0	0	2	78	8	66
2008	CR-04	37	41	7	9	6	0	0	78	15	622
2008	CR-05	37	45	10	8	1	0	0	81	9	208

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	46	33	12	7	4	0	78	10	169
2018	CR-03	47	24	6	18	6	0	71	24	17
2018	CR-04	43	35	12	5	4	0	78	10	91
2018	CR-05	48	32	13	5	2	0	80	7	60
2017	CR	36	30	17	9	7	1	67	16	484
2017	CR-03	45	30	4	14	4	4	77	19	27
2017	CR-04	37	30	18	7	7	0	67	14	277
2017	CR-05	33	30	17	10	8	1	64	18	172
2014	CR	28	32	17	10	12	1	62	22	628
2014	CR-03	42	31	16	4	7	0	73	11	44
2014	CR-04	29	35	16	10	10	1	64	20	366
2014	CR-05	25	29	18	10	15	2	56	26	213
2011	CR	32	31	18	8	9	1	64	18	829
2011	CR-03	39	31	24	6	0	0	70	6	67
2011	CR-04	35	30	16	8	10	2	66	18	501
2011	CR-05	24	35	19	10	11	1	60	21	256

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	46	35	9	7	2	0	0	81	10	166
2018	CR-03	53	29	12	0	6	0	0	82	6	17
2018	CR-04	44	37	6	11	2	0	0	81	13	89
2018	CR-05	47	34	14	3	2	0	0	81	5	59
2017	CR	36	33	16	7	7	1	0	70	13	485
2017	CR-03	41	37	11	0	7	4	0	81	8	27
2017	CR-04	36	34	15	6	8	0	0	71	14	279
2017	CR-05	35	33	18	9	4	1	1	69	13	171
2014	CR	28	35	14	12	10	1	0	64	22	630
2014	CR-03	37	38	11	7	7	0	0	75	13	44
2014	CR-04	28	36	15	11	9	1	0	65	20	366
2014	CR-05	25	34	12	14	13	1	0	60	27	215
2011	CR	32	35	15	8	10	1	0	67	18	829
2011	CR-03	40	40	13	3	3	0	0	81	6	67
2011	CR-04	35	32	15	8	10	1	0	68	18	500
2011	CR-05	24	39	16	9	12	1	0	63	21	257
2008	CR	34	37	12	10	8	1	0	71	18	911
2008	CR-03	35	33	15	8	9	0	0	68	17	66
2008	CR-04	36	37	10	9	8	1	0	73	17	622
2008	CR-05	28	37	16	12	6	0	0	65	19	210

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	42	21	18	8	7	3	1	65	15	169
2018	CR-03	47	18	12	6	18	0	0	65	24	17
2018	CR-04	40	22	15	11	7	3	2	65	19	91
2018	CR-05	43	20	25	3	5	3	0	66	9	60
2017	CR	33	22	20	8	12	5	0	58	21	485
2017	CR-03	37	26	7	4	18	7	0	68	23	27
2017	CR-04	33	23	19	8	13	4	0	59	21	279
2017	CR-05	33	19	22	8	11	7	0	57	20	171
2014	CR	29	23	19	10	15	4	1	54	26	630
2014	CR-03	31	27	22	9	4	4	2	62	14	44
2014	CR-04	29	23	20	10	14	4	1	54	25	366
2014	CR-05	27	22	18	11	18	4	0	51	30	215
2011	CR	30	21	18	12	13	5	1	54	27	826
2011	CR-03	33	32	18	6	3	6	2	70	10	66
2011	CR-04	33	19	18	12	13	5	1	55	26	500
2011	CR-05	23	20	20	16	14	7	0	46	32	255
2008	CR	26	27	16	11	12	6	1	58	25	911
2008	CR-03	23	27	20	15	9	5	2	53	26	66
2008	CR-04	28	27	15	10	13	6	1	59	25	622
2008	CR-05	21	30	20	12	10	6	1	55	24	210

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	52	29	13	2	3	0	0	82	5	164
2018	CR-03	47	41	6	0	6	0	0	88	6	17
2018	CR-04	54	24	14	4	2	0	0	79	7	90
2018	CR-05	50	34	13	0	4	0	0	84	4	56
2017	CR	46	27	12	6	6	2	1	76	12	490
2017	CR-03	40	34	15	7	0	4	0	77	8	27
2017	CR-04	50	24	11	5	6	2	2	77	11	282
2017	CR-05	41	33	12	7	7	1	0	74	14	173
2014	CR	41	28	15	6	6	2	1	72	13	630
2014	CR-03	35	36	27	0	2	0	0	71	2	44
2014	CR-04	44	27	14	6	5	2	1	73	12	366
2014	CR-05	39	29	14	8	8	2	0	69	17	215
2011	CR	41	29	12	6	9	2	1	72	15	829
2011	CR-03	47	30	12	5	3	3	0	80	8	66
2011	CR-04	45	27	10	6	9	2	1	73	16	501
2011	CR-05	35	33	16	7	10	0	0	68	16	257
2008	CR	41	28	12	8	9	2	0	71	17	910
2008	CR-03	47	26	8	11	8	2	0	74	18	66
2008	CR-04	43	28	11	7	8	2	0	73	16	621
2008	CR-05	33	30	14	10	11	1	0	64	21	209

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	52	31	7	5	4	0	0	84	9	162
2018	CR-03	50	38	6	0	6	0	0	88	6	16
2018	CR-04	52	31	6	7	5	0	0	83	11	88
2018	CR-05	53	32	11	4	2	0	0	84	5	57
2017	CR	44	28	12	7	7	1	1	74	14	490
2017	CR-03	33	37	15	11	0	4	0	73	12	27
2017	CR-04	47	27	12	5	7	1	1	76	13	282
2017	CR-05	42	28	11	10	7	2	0	72	17	173
2014	CR	40	34	9	9	7	0	0	74	17	630
2014	CR-03	38	37	11	11	2	0	0	75	13	44
2014	CR-04	42	32	10	8	7	1	0	74	16	366
2014	CR-05	37	35	8	11	8	0	0	73	19	215
2011	CR	40	32	10	8	9	1	1	73	17	828
2011	CR-03	45	36	8	2	8	2	0	83	9	66
2011	CR-04	43	31	8	8	9	1	1	75	17	500
2011	CR-05	35	32	14	9	9	0	1	68	18	257
2008	CR	39	32	11	8	9	1	1	72	17	909
2008	CR-03	42	30	11	8	9	0	0	73	17	66
2008	CR-04	40	32	10	8	9	1	1	73	17	621
2008	CR-05	33	34	15	9	8	1	0	67	18	208

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	58	24	10	3	4	0	1	84	7	166
2018	CR-03	59	29	6	0	6	0	0	88	6	17
2018	CR-04	60	20	10	4	3	0	2	82	8	90
2018	CR-05	55	29	10	2	3	0	0	84	5	58
2017	CR	49	25	13	4	8	0	0	75	12	488
2017	CR-03	37	34	15	4	11	0	0	70	15	27
2017	CR-04	53	26	10	4	7	0	0	79	11	281
2017	CR-05	47	24	16	4	9	0	1	71	13	173
2014	CR	47	27	13	7	7	0	0	74	13	628
2014	CR-03	46	22	22	7	2	0	0	69	9	44
2014	CR-04	49	29	9	6	6	1	0	78	13	364
2014	CR-05	44	24	17	7	7	0	0	68	14	215

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	41	29	13	6	5	7	0	75	12	165
2018	CR-03	47	24	0	6	18	6	0	75	25	17
2018	CR-04	38	29	16	7	3	8	0	72	11	90
2018	CR-05	42	32	12	5	4	5	0	78	9	57
2017	CR	30	29	18	9	6	7	1	64	16	489
2017	CR-03	30	26	18	7	0	19	0	69	9	27
2017	CR-04	31	29	17	9	6	7	1	66	16	281
2017	CR-05	31	29	19	11	6	4	1	63	17	173
2014	CR	24	32	19	8	8	9	1	62	17	630
2014	CR-03	33	36	11	2	2	13	2	82	5	44
2014	CR-04	24	33	18	7	8	8	1	63	16	366
2014	CR-05	23	29	21	11	8	9	0	57	20	215
2011	CR	26	29	17	8	10	7	1	61	20	828
2011	CR-03	22	42	16	4	1	9	4	74	7	67
2011	CR-04	29	28	15	9	10	8	1	63	21	501
2011	CR-05	22	29	22	8	11	7	0	56	21	255

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	40	30	11	9	5	5	0	73	15	166
2018	CR-03	35	24	6	12	12	12	0	67	27	17
2018	CR-04	38	31	9	11	7	4	0	72	18	91
2018	CR-05	42	32	16	5	2	4	0	76	7	57
2017	CR	29	26	20	10	8	6	1	59	19	489
2017	CR-03	26	26	19	7	0	18	4	67	10	27
2017	CR-04	30	24	22	9	8	6	1	58	18	282
2017	CR-05	30	27	16	12	10	4	1	60	23	172
2014	CR	23	29	20	12	11	5	1	55	25	629
2014	CR-03	26	29	24	11	4	4	0	58	16	44
2014	CR-04	24	29	20	11	11	5	1	56	23	366
2014	CR-05	20	30	19	15	12	4	0	52	28	214
2011	CR	26	30	17	10	12	4	0	59	23	827
2011	CR-03	31	33	16	9	3	6	1	69	13	67
2011	CR-04	29	29	16	10	11	4	1	60	23	501
2011	CR-05	20	33	18	10	16	3	0	55	27	255
2008	CR	29	34	14	9	10	3	1	66	20	911
2008	CR-03	29	26	24	11	9	2	0	55	20	66
2008	CR-04	31	33	12	9	10	3	1	67	20	622
2008	CR-05	24	38	18	8	10	2	1	64	18	209

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	35	27	15	10	7	6	0	65	19	166
2018	CR-03	35	18	6	6	24	12	0	60	33	17
2018	CR-04	31	31	14	12	7	4	0	65	20	90
2018	CR-05	40	22	19	9	3	7	0	67	13	58
2017	CR	23	25	22	12	9	9	1	53	23	488
2017	CR-03	15	22	19	14	4	22	4	50	24	27
2017	CR-04	23	27	22	11	8	8	1	55	21	281
2017	CR-05	23	24	21	13	10	8	1	52	25	172
2014	CR	18	28	19	14	12	8	1	50	29	629
2014	CR-03	17	36	18	11	9	9	0	58	22	44
2014	CR-04	21	29	17	12	13	8	1	54	27	366
2014	CR-05	14	25	23	18	12	7	0	43	33	214
2011	CR	18	33	18	12	10	8	0	55	25	827
2011	CR-03	25	33	21	7	1	10	1	66	10	67
2011	CR-04	20	31	18	11	10	9	0	57	23	498
2011	CR-05	11	37	17	16	13	6	1	51	31	257
2008	CR	21	31	18	12	10	8	0	56	24	910
2008	CR-03	22	29	17	11	14	8	0	55	27	65
2008	CR-04	21	32	17	11	10	8	0	58	23	621
2008	CR-05	18	30	18	16	10	7	1	52	28	210

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	35	30	12	11	10	3	0	67	21	164
2018	CR-03	31	25	6	6	25	6	0	60	33	16
2018	CR-04	34	31	10	12	9	3	0	68	22	90
2018	CR-05	35	30	16	11	7	2	0	66	18	57
2017	CR	23	26	16	13	14	7	1	54	29	489
2017	CR-03	22	26	22	4	11	11	4	57	17	27
2017	CR-04	25	24	17	13	13	7	1	53	28	281
2017	CR-05	22	30	12	14	16	5	1	55	32	173
2014	CR	18	29	18	16	13	5	1	50	31	630
2014	CR-03	18	33	22	11	7	9	0	56	19	44
2014	CR-04	19	29	19	16	12	5	1	50	29	366
2014	CR-05	18	29	15	17	16	5	0	49	35	215
2011	CR	19	32	15	16	14	4	0	53	31	826
2011	CR-03	22	40	21	7	4	4	0	66	13	67
2011	CR-04	22	30	14	17	14	4	0	54	32	498
2011	CR-05	13	33	17	17	16	3	0	48	35	256
2008	CR	19	33	16	15	12	4	0	55	28	911
2008	CR-03	18	38	15	8	14	6	2	61	23	66
2008	CR-04	20	33	16	16	11	4	0	55	28	622
2008	CR-05	17	33	15	17	13	4	0	53	31	210

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	38	32	11	8	10	1	70	18	167
2018	CR-03	31	44	6	0	13	6	80	13	16
2018	CR-04	37	31	10	12	10	0	68	22	91
2018	CR-05	42	31	14	5	8	0	73	14	59
2017	CR	28	33	17	11	10	1	62	21	489
2017	CR-03	22	30	30	15	4	0	52	19	27
2017	CR-04	29	34	16	10	9	1	64	20	282
2017	CR-05	27	33	15	12	12	0	61	24	172
2014	CR	22	32	18	15	13	0	54	28	629
2014	CR-03	24	29	27	13	7	0	53	20	44
2014	CR-04	25	31	17	15	12	0	56	27	366
2014	CR-05	18	34	17	16	15	0	52	31	214
2011	CR	25	35	13	13	13	0	60	27	830
2011	CR-03	28	37	12	15	7	0	66	22	67
2011	CR-04	28	35	12	12	13	1	63	25	502
2011	CR-05	18	35	15	15	16	0	53	32	256

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	46	37	11	4	2	83	6	167
2018	CR-03	47	41	0	12	0	88	12	17
2018	CR-04	47	32	14	5	1	79	7	91
2018	CR-05	43	43	10	0	3	86	3	58
2017	CR	40	36	11	8	6	75	13	488
2017	CR-03	40	45	11	4	0	85	4	27
2017	CR-04	39	37	10	6	7	77	13	280
2017	CR-05	41	33	11	10	5	74	14	173

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	17	25	20	11	8	17	1	51	24	167
2018	CR-03	6	35	24	12	18	6	0	44	31	17
2018	CR-04	22	22	17	17	7	14	1	53	28	90
2018	CR-05	10	27	24	3	8	25	2	51	16	59
2017	CR	14	21	16	15	14	17	2	44	36	488
2017	CR-03	18	30	22	7	7	11	4	56	18	27
2017	CR-04	15	21	17	13	11	20	3	47	31	280
2017	CR-05	12	19	14	20	19	15	1	37	46	173
2014	CR	11	19	19	15	21	13	1	35	43	629
2014	CR-03	15	20	16	16	15	18	0	43	38	44
2014	CR-04	13	21	18	14	19	14	2	40	39	365
2014	CR-05	7	17	20	19	25	12	0	28	49	215

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	52	31	13	2	3	0	0	82	5	165
2018	CR-03	47	29	18	0	6	0	0	76	6	17
2018	CR-04	54	29	12	2	2	0	0	83	4	90
2018	CR-05	47	35	12	2	4	0	0	82	5	57
2017	CR	44	27	14	7	7	0	1	72	14	490
2017	CR-03	37	41	19	4	0	0	0	78	4	27
2017	CR-04	47	25	15	6	5	1	2	74	11	282
2017	CR-05	41	29	10	9	10	0	1	70	20	173
2014	CR	39	33	12	8	6	1	0	73	15	629
2014	CR-03	40	36	13	9	2	0	0	76	11	44
2014	CR-04	40	35	11	7	6	1	1	76	13	365
2014	CR-05	36	31	14	10	8	0	0	67	18	215
2011	CR	39	31	12	7	9	1	1	71	17	829
2011	CR-03	46	28	12	4	6	3	0	77	11	67
2011	CR-04	41	31	11	7	9	1	1	73	17	501
2011	CR-05	33	32	15	9	10	0	1	66	19	256
2008	CR	37	33	11	9	9	0	1	70	18	911
2008	CR-03	42	34	9	2	12	0	2	77	14	65
2008	CR-04	39	32	10	9	9	0	1	72	18	622
2008	CR-05	30	32	17	11	8	0	1	64	19	210

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2014	CR	41	19	21	10	9	0	0	60	19	10

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	35	43	10	8	1	1	1	80	10	167
2018	CR-03	35	41	6	12	0	6	0	81	13	17
2018	CR-04	39	40	11	7	2	0	1	80	9	90
2018	CR-05	29	49	10	10	0	0	2	79	10	59
2017	CR	30	38	12	14	6	0	0	68	20	490
2017	CR-03	29	52	7	11	0	0	0	81	11	27
2017	CR-04	31	36	11	15	6	0	0	68	21	282
2017	CR-05	29	39	13	11	7	1	0	68	19	173
2014	CR	23	38	12	17	9	0	0	61	27	630
2014	CR-03	33	38	7	18	4	0	0	71	22	44
2014	CR-04	23	35	13	17	10	0	0	59	28	366
2014	CR-05	22	41	12	17	9	0	0	62	26	215
2011	CR	27	40	11	13	8	0	1	67	22	830
2011	CR-03	31	37	12	15	3	0	1	70	18	67
2011	CR-04	28	38	9	14	9	0	1	67	23	502
2011	CR-05	24	44	13	11	7	0	0	68	18	256
2008	CR	29	36	13	13	7	0	1	67	20	911
2008	CR-03	27	30	20	9	6	2	6	62	16	66
2008	CR-04	29	36	12	14	8	0	1	66	22	622
2008	CR-05	30	38	16	13	3	0	0	68	16	210

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	30	38	17	9	6	0	0	68	15	167
2018	CR-03	35	41	24	0	0	0	0	76	0	17
2018	CR-04	25	36	20	10	9	0	0	62	19	91
2018	CR-05	34	40	12	10	3	0	0	74	14	58
2017	CR	30	37	17	9	6	0	0	68	16	489
2017	CR-03	37	22	11	11	14	0	4	62	26	27
2017	CR-04	27	39	16	10	8	0	0	66	18	281
2017	CR-05	33	39	18	7	3	0	0	72	10	173
2014	CR	23	38	17	12	10	0	0	61	22	630
2014	CR-03	24	45	16	7	9	0	0	69	16	44
2014	CR-04	23	38	15	13	10	0	1	62	24	366
2014	CR-05	24	36	20	11	9	0	0	60	20	215
2011	CR	33	33	15	9	8	0	0	67	18	828
2011	CR-03	42	34	18	1	4	0	0	76	6	67
2011	CR-04	33	31	14	10	11	0	0	64	21	500
2011	CR-05	32	37	16	9	5	0	1	69	15	256
2008	CR	26	41	14	12	7	0	0	67	19	910
2008	CR-03	26	36	20	8	9	0	2	63	17	66
2008	CR-04	26	38	14	13	9	0	0	65	22	620
2008	CR-05	25	50	13	10	2	1	0	75	12	210

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	35	36	12	11	6	0	71	17	166
2018	CR-03	41	53	0	6	0	0	94	6	17
2018	CR-04	29	34	16	13	8	0	63	21	89
2018	CR-05	41	36	10	8	5	0	76	14	59
2017	CR	37	35	12	10	5	0	72	16	490
2017	CR-03	37	37	4	11	7	4	77	19	27
2017	CR-04	34	35	12	11	7	0	70	18	282
2017	CR-05	41	35	13	9	2	0	76	10	173
2014	CR	31	36	13	10	10	0	67	20	630
2014	CR-03	34	42	7	9	9	0	75	18	44
2014	CR-04	30	35	13	10	11	0	66	21	366
2014	CR-05	32	36	14	10	8	0	68	18	215
2011	CR	35	37	11	9	9	0	71	18	827
2011	CR-03	43	25	19	10	1	0	69	12	67
2011	CR-04	33	35	9	10	11	0	69	22	499
2011	CR-05	35	43	11	5	6	0	78	11	256
2008	CR	33	39	10	10	8	0	72	17	911
2008	CR-03	27	33	15	14	11	0	61	24	66
2008	CR-04	33	37	11	10	10	0	70	20	622
2008	CR-05	37	46	8	7	2	0	83	9	210

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	31	29	17	11	8	4	0	62	20	166
2018	CR-03	18	29	12	18	12	12	0	53	33	17
2018	CR-04	30	24	18	13	9	6	0	57	24	89
2018	CR-05	34	37	17	7	5	0	0	71	12	59
2017	CR	26	28	15	15	11	3	1	57	27	488
2017	CR-03	26	37	7	19	4	4	4	68	24	27
2017	CR-04	30	26	15	15	11	3	1	57	27	280
2017	CR-05	21	32	15	14	10	5	2	57	26	173
2014	CR	21	27	16	14	18	3	1	50	33	630
2014	CR-03	20	20	20	7	18	11	4	47	29	44
2014	CR-04	22	27	14	14	18	3	1	52	33	366
2014	CR-05	18	27	19	16	18	2	0	47	34	215
2011	CR	24	31	12	15	14	3	1	57	31	827
2011	CR-03	27	33	15	10	10	1	3	63	22	67
2011	CR-04	26	31	10	15	14	3	1	59	31	498
2011	CR-05	20	31	14	18	15	2	0	52	33	257
2008	CR	28	32	14	12	11	2	1	62	24	911
2008	CR-03	24	32	15	11	17	0	2	57	28	66
2008	CR-04	29	32	14	12	10	3	1	63	23	621
2008	CR-05	27	32	16	12	11	1	1	60	24	210

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	17	32	16	13	16	4	2	52	31	167
2018	CR-03	12	41	12	12	18	6	0	56	31	17
2018	CR-04	16	24	19	13	19	6	3	44	35	90
2018	CR-05	22	39	14	12	12	0	2	62	24	59
2017	CR	20	22	17	13	22	2	3	45	37	484
2017	CR-03	26	26	4	11	19	7	7	61	35	27
2017	CR-04	22	20	17	15	23	2	3	43	39	278
2017	CR-05	18	25	19	12	20	2	3	46	34	171
2014	CR	13	19	16	14	31	3	3	34	48	628
2014	CR-03	20	16	18	7	22	7	11	43	35	44
2014	CR-04	12	19	15	13	33	4	3	34	50	365
2014	CR-05	14	19	18	17	29	1	2	34	48	214
2011	CR	12	24	15	17	27	3	2	37	47	831
2011	CR-03	19	19	18	13	21	3	6	43	38	67
2011	CR-04	11	25	13	16	30	3	2	38	48	502
2011	CR-05	11	23	19	18	25	2	2	35	45	257
2008	CR	15	32	14	14	20	3	2	49	36	909
2008	CR-03	11	26	12	18	27	0	6	39	48	66
2008	CR-04	16	34	12	15	19	3	2	52	35	620
2008	CR-05	14	29	20	12	22	3	0	45	35	209

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	30	38	15	8	8	1	0	69	16	164
2018	CR-03	38	25	13	6	13	6	0	67	20	16
2018	CR-04	28	38	11	12	9	1	0	67	22	89
2018	CR-05	31	41	21	2	5	0	0	72	7	58
2017	CR	28	38	14	10	8	1	1	68	18	488
2017	CR-03	18	45	7	22	7	0	0	63	30	27
2017	CR-04	28	38	15	9	8	1	1	67	17	280
2017	CR-05	31	38	11	10	9	1	1	70	19	173
2014	CR	20	38	17	12	13	0	0	58	25	630
2014	CR-03	25	37	18	11	9	0	0	62	20	44
2014	CR-04	22	37	17	12	12	0	0	59	24	366
2014	CR-05	15	42	18	12	13	0	0	57	25	215
2011	CR	29	40	11	10	8	1	1	70	19	827
2011	CR-03	30	42	15	9	1	1	1	74	11	67
2011	CR-04	32	37	11	10	8	1	1	70	18	499
2011	CR-05	25	43	9	11	11	0	1	69	22	256

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	34	38	12	11	5	0	0	72	16	166
2018	CR-03	24	41	12	12	12	0	0	65	24	17
2018	CR-04	31	40	10	15	3	0	0	72	18	89
2018	CR-05	41	32	15	7	5	0	0	73	12	59
2017	CR	31	35	16	10	7	1	1	67	17	489
2017	CR-03	22	45	11	19	4	0	0	66	22	27
2017	CR-04	31	35	17	10	6	1	1	66	17	281
2017	CR-05	33	34	15	9	7	1	1	68	17	173
2014	CR	27	35	18	9	10	0	1	62	19	630
2014	CR-03	31	34	25	7	4	0	0	64	11	44
2014	CR-04	29	36	16	8	10	0	1	66	18	366
2014	CR-05	23	34	20	11	12	0	0	57	23	215

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	40	37	13	5	4	1	0	77	10	168
2018	CR-03	41	35	0	6	12	6	0	81	19	17
2018	CR-04	36	36	18	8	2	0	0	73	10	91
2018	CR-05	46	37	10	2	5	0	0	83	7	59
2017	CR	35	36	16	7	5	0	0	72	13	488
2017	CR-03	33	41	22	0	4	0	0	74	4	27
2017	CR-04	35	36	17	8	4	1	0	71	12	281
2017	CR-05	36	37	12	9	6	0	0	73	15	172
2014	CR	30	37	15	10	8	0	0	67	18	627
2014	CR-03	40	37	14	2	5	0	2	79	7	43
2014	CR-04	31	36	16	8	8	0	0	68	16	365
2014	CR-05	26	37	14	13	10	0	0	63	23	214
2011	CR	38	38	12	5	5	1	0	77	11	827
2011	CR-03	35	41	12	6	3	2	2	78	9	66
2011	CR-04	42	35	12	4	5	1	0	79	9	500
2011	CR-05	30	45	11	8	7	0	0	75	14	256

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	24	37	19	11	5	4	1	64	16	167
2018	CR-03	12	65	0	12	6	6	0	81	19	17
2018	CR-04	26	29	20	16	6	3	1	57	22	90
2018	CR-05	25	42	22	3	3	3	0	70	7	59
2017	CR	22	29	22	10	9	6	2	55	21	486
2017	CR-03	18	37	15	19	4	0	7	60	24	27
2017	CR-04	22	29	23	9	10	5	1	55	20	279
2017	CR-05	20	30	20	12	9	8	1	55	22	172

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	52	32	7	5	3	1	1	85	8	168
2018	CR-03	59	24	12	0	6	0	0	82	6	17
2018	CR-04	49	32	5	8	3	1	1	83	11	91
2018	CR-05	56	32	7	2	2	2	0	90	3	59
2017	CR	45	30	12	7	6	0	0	75	13	488
2017	CR-03	48	30	7	7	4	4	0	81	12	27
2017	CR-04	47	29	11	7	5	0	0	77	12	280
2017	CR-05	41	32	13	6	8	0	1	73	14	173
2014	CR	33	34	14	8	9	0	1	68	18	630
2014	CR-03	36	37	13	4	4	4	0	77	9	44
2014	CR-04	36	33	14	8	8	0	1	69	16	366
2014	CR-05	29	35	13	10	12	0	1	65	22	215
2011	CR	42	32	10	7	7	0	1	75	15	828
2011	CR-03	42	37	7	7	6	0	0	79	13	67
2011	CR-04	46	29	10	7	6	0	1	76	14	500
2011	CR-05	34	37	11	7	10	0	0	72	18	256

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	56	25	12	2	3	0	2	83	5	169
2018	CR-03	71	24	6	0	0	0	0	94	0	17
2018	CR-04	62	22	10	2	1	0	3	86	3	91
2018	CR-05	45	28	18	2	7	0	0	73	8	60
2017	CR	47	36	10	4	2	1	0	84	6	487
2017	CR-03	44	45	7	4	0	0	0	89	4	27
2017	CR-04	51	34	10	3	2	1	0	85	5	281
2017	CR-05	44	37	11	5	2	1	0	81	7	173
2014	CR	43	32	15	4	4	0	1	76	9	630
2014	CR-03	53	33	11	0	2	0	0	87	2	44
2014	CR-04	44	34	16	3	2	0	1	78	6	366
2014	CR-05	38	31	14	7	8	0	1	70	16	215
2011	CR	48	30	14	4	4	0	1	78	8	828
2011	CR-03	59	20	18	2	2	0	0	79	3	66
2011	CR-04	50	29	12	4	4	0	0	80	7	500
2011	CR-05	41	33	15	4	6	0	1	75	10	257
2008	CR	36	33	20	7	4	0	1	69	10	911
2008	CR-03	58	23	14	0	6	0	0	80	6	66
2008	CR-04	35	35	19	6	3	1	1	71	9	621
2008	CR-05	31	30	24	9	6	0	1	61	15	210

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	CR	29	34	37	166
2018	CR-03	29	41	29	17
2018	CR-04	32	29	39	90
2018	CR-05	24	40	36	58
2017	CR	32	31	37	487
2017	CR-03	18	45	37	27
2017	CR-04	38	27	35	281
2017	CR-05	25	36	40	173
2014	CR	31	31	37	630
2014	CR-03	11	51	38	44
2014	CR-04	34	29	37	366
2014	CR-05	31	30	39	215
2011	CR	33	30	37	829
2011	CR-03	22	39	39	67
2011	CR-04	36	30	34	502
2011	CR-05	29	29	43	255

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	CR	8	35	29	6	19	2	48
2018	CR-04	3	31	28	10	24	3	29
2017	CR	11	33	29	5	15	8	155
2017	CR-04	10	34	27	5	18	8	106
2017	CR-05	14	35	35	2	5	9	43
2014	CR	9	25	46	6	9999	14	196
2014	CR-04	10	25	44	6	9999	15	124
2014	CR-05	7	28	49	4	9999	12	66
2011	CR	10	28	45	7	9999	10	270
2011	CR-03	33	13	27	7	9999	20	15
2011	CR-04	9	28	45	4	9999	13	179
2011	CR-05	5	30	51	14	9999	0	73

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	51	33	10	4	2	1	84	6	168
2018	CR-03	53	35	6	6	0	0	88	6	17
2018	CR-04	54	29	11	4	1	1	83	6	91
2018	CR-05	46	39	8	3	3	0	85	7	59
2017	CR	42	42	8	3	4	1	85	8	490
2017	CR-03	48	45	7	0	0	0	93	0	27
2017	CR-04	40	42	7	3	5	2	84	9	282
2017	CR-05	45	41	7	4	3	1	86	6	173
2014	CR	36	42	12	6	3	1	78	9	628
2014	CR-03	57	29	9	0	2	2	89	2	44
2014	CR-04	37	42	11	6	2	1	80	9	365
2014	CR-05	29	44	15	8	3	0	74	11	214
2011	CR	44	36	10	5	3	2	82	9	829
2011	CR-03	53	30	14	2	0	2	85	2	66
2011	CR-04	45	35	8	5	4	2	82	9	502
2011	CR-05	42	38	11	6	3	1	80	9	256
2008	CR	44	38	11	5	3	0	82	7	909
2008	CR-03	45	35	12	2	5	2	82	6	66
2008	CR-04	44	37	10	5	3	0	82	8	621
2008	CR-05	41	41	13	4	0	0	83	5	208

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	38	33	17	7	3	2	0	72	10	167
2018	CR-03	29	29	24	6	6	6	0	63	13	17
2018	CR-04	39	31	17	7	4	1	0	72	11	89
2018	CR-05	38	35	17	8	0	2	0	75	8	60
2017	CR	29	36	18	7	7	3	0	67	14	490
2017	CR-03	18	56	15	7	0	4	0	77	8	27
2017	CR-04	32	34	17	7	7	3	0	68	14	282
2017	CR-05	28	36	19	7	7	3	1	66	14	173
2014	CR	24	40	18	6	6	4	1	67	13	630
2014	CR-03	26	54	9	4	2	4	0	84	7	44
2014	CR-04	26	39	19	5	7	4	1	68	12	366
2014	CR-05	21	39	20	9	7	4	0	63	16	215
2011	CR	29	37	18	7	6	2	1	68	14	829
2011	CR-03	34	36	19	4	1	4	0	73	6	67
2011	CR-04	31	36	17	8	5	2	1	69	14	502
2011	CR-05	24	40	18	8	8	2	0	65	16	255

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	5	14	33	28	16	2	3	46	20	169
2018	CR-03	6	24	35	29	0	6	0	31	31	17
2018	CR-04	5	12	30	31	18	2	2	51	18	91
2018	CR-05	5	13	35	23	18	0	5	44	19	60
2017	CR	11	17	30	22	13	1	5	38	30	484
2017	CR-03	8	12	27	23	23	4	4	50	21	26
2017	CR-04	12	14	30	24	12	1	7	40	27	278
2017	CR-05	10	23	30	19	13	1	4	34	35	172
2014	CR	10	24	35	18	8	1	3	27	36	629
2014	CR-03	7	27	37	16	9	2	2	26	35	44
2014	CR-04	9	24	33	20	8	2	4	30	35	365
2014	CR-05	13	24	37	16	8	0	1	24	38	215
2011	CR	11	20	32	21	10	1	5	33	33	825
2011	CR-03	1	21	31	24	16	0	6	43	24	67
2011	CR-04	10	19	31	22	11	2	5	35	32	498
2011	CR-05	16	21	35	18	6	0	4	25	38	255
2008	CR	10	25	33	20	8	1	2	29	36	909
2008	CR-03	6	15	28	29	18	2	2	49	22	65
2008	CR-04	11	25	33	20	8	1	2	29	37	621
2008	CR-05	10	27	38	17	6	0	2	24	37	209

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	6	11	24	25	26	4	4	55	19	168
2018	CR-03	6	18	35	6	24	12	0	33	27	17
2018	CR-04	8	12	24	23	26	3	3	53	21	91
2018	CR-05	3	7	22	34	25	3	5	65	11	59
2017	CR	13	14	26	20	16	5	6	40	30	482
2017	CR-03	4	19	19	15	31	8	4	52	26	26
2017	CR-04	12	12	26	23	15	5	8	43	27	277
2017	CR-05	14	17	27	18	15	4	5	36	34	171
2014	CR	14	24	24	18	11	4	4	32	42	627
2014	CR-03	8	32	16	16	16	9	2	36	46	43
2014	CR-04	13	24	24	19	11	4	5	33	41	364
2014	CR-05	18	24	25	18	11	2	2	30	44	215
2011	CR	13	17	23	21	16	3	7	41	34	822
2011	CR-03	8	22	17	22	20	2	9	47	33	64
2011	CR-04	12	16	23	20	17	3	8	42	32	499
2011	CR-05	17	17	24	21	12	3	6	36	37	254
2008	CR	11	16	27	24	15	3	4	42	29	906
2008	CR-03	6	20	23	25	18	2	6	47	28	65
2008	CR-04	12	15	28	24	16	3	3	42	28	618
2008	CR-05	11	18	28	24	11	5	3	38	31	209

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	6	17	29	20	18	2	7	42	26	166
2018	CR-03	7	33	33	7	7	13	0	15	46	15
2018	CR-04	8	18	29	18	19	2	8	40	28	91
2018	CR-05	3	12	29	29	20	0	7	53	16	59
2017	CR	16	19	23	18	13	4	7	35	39	480
2017	CR-03	8	23	12	19	27	8	4	52	35	26
2017	CR-04	19	19	20	17	13	4	7	34	43	276
2017	CR-05	13	18	28	21	11	2	7	35	33	170
2014	CR	20	24	25	15	7	3	6	24	48	621
2014	CR-03	14	25	21	19	9	5	7	32	45	43
2014	CR-04	21	25	25	14	6	3	6	22	50	363
2014	CR-05	18	23	25	17	8	3	6	27	45	210
2011	CR	15	20	27	19	10	3	7	32	39	821
2011	CR-03	9	13	28	16	20	8	6	42	25	64
2011	CR-04	16	20	25	18	10	3	8	31	40	497
2011	CR-05	15	21	29	21	7	2	4	30	39	255
2008	CR	13	19	32	17	11	2	5	30	35	903
2008	CR-03	14	9	31	22	14	2	8	40	26	64
2008	CR-04	14	20	30	17	11	3	6	30	37	617
2008	CR-05	10	20	41	15	10	2	2	26	31	208

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	2	6	27	30	30	1	5	63	8	167
2018	CR-03	0	0	35	24	35	6	0	63	0	17
2018	CR-04	2	8	22	30	32	0	7	66	11	91
2018	CR-05	2	5	33	31	26	0	3	59	7	58
2017	CR	7	9	23	31	21	3	7	57	18	475
2017	CR-03	4	8	12	38	31	4	4	75	13	26
2017	CR-04	6	9	23	31	20	3	8	58	17	274
2017	CR-05	9	11	23	30	21	1	5	55	21	167
2014	CR	6	17	29	27	14	2	5	45	24	628
2014	CR-03	2	11	25	28	21	7	7	56	15	43
2014	CR-04	5	18	27	30	13	1	6	46	25	366
2014	CR-05	7	16	33	24	16	1	4	41	25	214
2011	CR	5	11	28	29	19	1	7	52	18	822
2011	CR-03	2	8	25	22	30	2	13	60	11	64
2011	CR-04	5	12	26	30	19	2	6	54	18	498
2011	CR-05	8	11	31	28	15	0	6	46	20	255
2008	CR	6	12	29	31	16	1	4	50	19	902
2008	CR-03	6	8	20	34	23	2	8	63	15	65
2008	CR-04	6	11	29	31	17	1	4	50	18	615
2008	CR-05	6	16	32	32	12	1	1	45	23	208

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	8	14	24	27	21	2	4	51	23	168
2018	CR-03	0	18	24	47	6	6	0	56	19	17
2018	CR-04	9	12	27	19	25	3	4	48	23	91
2018	CR-05	8	17	19	34	20	0	2	55	26	59
2017	CR	15	17	19	21	17	3	7	43	36	482
2017	CR-03	8	19	12	31	23	4	4	58	29	26
2017	CR-04	14	17	19	20	18	3	9	43	35	277
2017	CR-05	18	17	21	23	14	3	5	40	37	171
2014	CR	21	22	26	15	9	2	5	25	47	626
2014	CR-03	17	29	13	22	9	2	7	34	51	44
2014	CR-04	20	22	28	13	9	2	6	24	45	363
2014	CR-05	24	22	24	17	8	0	4	26	49	214
2011	CR	14	16	25	20	17	2	6	40	33	820
2011	CR-03	16	16	17	13	25	2	11	44	36	63
2011	CR-04	12	15	25	22	17	2	7	43	30	498
2011	CR-05	17	19	26	17	15	2	4	34	39	254
2008	CR	12	17	26	23	16	2	5	41	31	906
2008	CR-03	11	11	23	20	24	5	8	50	24	66
2008	CR-04	12	16	25	23	17	2	5	43	30	618
2008	CR-05	11	22	29	26	8	1	2	35	34	208

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	11	14	22	26	19	4	5	49	27	167
2018	CR-03	18	0	35	29	12	6	0	44	19	17
2018	CR-04	11	18	19	25	18	4	5	48	32	91
2018	CR-05	9	12	24	26	22	3	3	52	22	58
2017	CR	14	17	23	18	16	5	7	39	35	482
2017	CR-03	12	15	15	19	23	8	8	50	32	26
2017	CR-04	14	16	22	17	16	6	9	39	35	278
2017	CR-05	13	19	26	21	15	2	4	38	34	170
2014	CR	17	18	24	19	11	3	7	34	39	627
2014	CR-03	14	21	21	14	19	5	7	37	40	43
2014	CR-04	16	19	24	18	12	3	8	34	39	364
2014	CR-05	19	16	26	21	8	3	7	33	38	215
2011	CR	16	16	23	19	15	4	8	39	36	822
2011	CR-03	14	14	19	17	22	2	13	45	33	64
2011	CR-04	16	15	22	18	16	5	9	39	36	500
2011	CR-05	17	18	24	20	13	2	5	36	38	253
2008	CR	17	20	24	17	13	4	5	33	41	906
2008	CR-03	25	17	15	20	15	3	5	38	45	65
2008	CR-04	16	19	24	17	14	4	6	34	39	618
2008	CR-05	17	22	27	18	8	6	2	28	42	209

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	4	14	30	20	20	4	7	46	20	167
2018	CR-03	0	12	24	35	12	18	0	57	14	17
2018	CR-04	7	14	29	19	19	4	8	43	24	90
2018	CR-05	2	12	34	19	25	0	8	48	15	59
2017	CR	13	14	29	19	13	4	7	37	31	484
2017	CR-03	4	12	15	31	15	12	12	60	20	26
2017	CR-04	15	15	29	18	12	4	8	34	33	278
2017	CR-05	12	13	31	20	15	2	6	38	28	172
2014	CR	14	25	28	15	8	3	7	26	44	628
2014	CR-03	4	20	26	9	22	11	7	38	30	44
2014	CR-04	16	27	25	15	6	3	7	24	49	365
2014	CR-05	12	23	34	16	8	1	6	26	38	214

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	48	29	7	10	6	1	0	78	16	166
2018	CR-03	44	31	6	6	13	0	0	75	19	16
2018	CR-04	48	26	7	12	7	1	0	74	19	90
2018	CR-05	49	34	7	7	3	0	0	83	10	59
2017	CR	39	30	12	8	11	1	0	69	18	487
2017	CR-03	25	26	22	15	7	4	0	54	23	27
2017	CR-04	40	31	11	6	10	1	0	72	17	280
2017	CR-05	40	28	12	9	11	0	0	68	20	173
2014	CR	35	29	11	12	11	1	0	65	24	629
2014	CR-03	46	29	7	11	2	2	2	78	14	43
2014	CR-04	35	29	11	13	11	0	0	64	24	366
2014	CR-05	33	31	12	12	12	1	0	64	24	215

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	50	31	8	7	4	0	82	11	169
2018	CR-03	41	29	6	18	6	0	71	24	17
2018	CR-04	48	30	11	8	3	0	78	11	91
2018	CR-05	55	35	3	3	3	0	90	7	60
2017	CR	38	34	10	11	6	0	72	17	488
2017	CR-03	25	45	15	15	0	0	70	15	27
2017	CR-04	41	33	9	11	6	0	74	16	280
2017	CR-05	35	36	11	10	8	0	71	18	173
2014	CR	35	38	10	9	7	0	73	16	630
2014	CR-03	43	35	11	4	4	2	80	9	44
2014	CR-04	37	39	8	11	6	0	75	17	366
2014	CR-05	30	39	14	8	9	0	69	17	215

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	41	36	14	4	4	1	78	8	168
2018	CR-03	29	47	12	6	0	6	81	6	17
2018	CR-04	44	32	14	5	4	0	76	10	91
2018	CR-05	39	39	15	0	5	2	79	5	59

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	49	27	16	2	4	3	0	78	6	167
2018	CR-03	41	29	6	6	6	12	0	80	13	17
2018	CR-04	51	20	21	2	4	1	0	72	7	90
2018	CR-05	46	37	12	0	2	3	0	86	2	59
2017	CR	41	27	17	4	4	5	2	73	9	486
2017	CR-03	33	34	19	4	0	7	4	75	4	27
2017	CR-04	44	23	18	4	5	4	2	71	10	279
2017	CR-05	40	33	14	3	4	5	1	77	7	172
2014	CR	43	30	14	3	4	4	1	78	8	629
2014	CR-03	51	27	4	7	2	9	0	85	10	44
2014	CR-04	44	30	15	2	5	4	1	77	7	366
2014	CR-05	42	31	15	4	3	4	1	76	7	214

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	50	32	13	3	2	1	0	82	5	168
2018	CR-03	47	29	12	6	6	0	0	76	12	17
2018	CR-04	48	31	14	4	2	0	0	79	7	91
2018	CR-05	53	34	10	0	2	2	0	88	2	59
2017	CR	44	31	14	4	5	2	1	77	9	483
2017	CR-03	52	26	7	4	4	7	0	84	8	27
2017	CR-04	45	32	13	3	4	1	1	79	8	278
2017	CR-05	41	30	14	5	6	3	1	73	12	171
2014	CR	41	35	13	5	4	2	1	78	9	629
2014	CR-03	46	25	16	5	2	7	0	76	7	43
2014	CR-04	43	34	12	3	5	1	1	79	8	366
2014	CR-05	36	38	13	7	3	1	1	76	10	215
2011	CR	37	35	13	7	7	2	0	73	14	823
2011	CR-03	33	42	12	8	3	2	0	77	11	66
2011	CR-04	41	32	11	7	6	3	0	75	13	495
2011	CR-05	28	38	16	8	8	2	0	68	16	257

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	58	31	7	2	2	0	0	88	4	165
2018	CR-03	59	29	6	0	6	0	0	88	6	17
2018	CR-04	51	35	9	2	2	0	0	86	5	88
2018	CR-05	66	25	5	2	2	0	0	92	3	59
2017	CR	48	31	10	5	6	1	0	79	11	485
2017	CR-03	52	34	7	7	0	0	0	85	7	27
2017	CR-04	48	31	10	4	6	1	0	79	10	278
2017	CR-05	48	31	8	6	5	1	0	80	12	172
2014	CR	44	36	9	6	4	0	0	81	10	629
2014	CR-03	55	31	2	4	2	2	2	91	7	44
2014	CR-04	46	34	10	7	3	1	0	80	10	365
2014	CR-05	42	38	11	5	4	0	0	80	9	215
2011	CR	43	35	10	6	6	0	0	77	12	826
2011	CR-03	49	30	12	4	3	1	0	80	8	67
2011	CR-04	46	33	10	4	6	0	0	79	11	497
2011	CR-05	35	38	11	8	8	0	0	73	16	257
2008	CR	41	35	11	7	6	0	0	77	13	912
2008	CR-03	36	33	14	11	6	0	0	70	17	66
2008	CR-04	42	36	10	6	5	0	0	78	12	623
2008	CR-05	40	33	12	7	7	0	0	74	14	210

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	32	34	15	8	6	1	4	69	15	168
2018	CR-03	29	35	6	12	12	0	6	69	25	17
2018	CR-04	32	34	13	10	7	1	3	69	17	91
2018	CR-05	32	32	22	5	3	2	3	68	9	59
2017	CR	24	27	19	12	10	4	4	55	24	487
2017	CR-03	19	30	7	22	7	4	11	57	34	27
2017	CR-04	25	26	19	11	8	5	4	57	22	280
2017	CR-05	24	27	18	13	13	3	3	54	27	172
2014	CR	24	28	16	11	15	3	3	56	27	630
2014	CR-03	31	38	11	7	4	4	4	76	12	44
2014	CR-04	25	29	16	10	14	2	4	58	25	366
2014	CR-05	21	24	19	13	17	4	1	48	32	215

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	34	43	7	7	5	1	4	81	13	167
2018	CR-03	41	41	0	12	6	0	0	82	18	17
2018	CR-04	37	39	7	7	7	1	3	79	14	90
2018	CR-05	27	51	8	7	2	2	3	82	9	59
2017	CR	35	34	12	7	7	4	2	73	14	489
2017	CR-03	48	30	7	7	4	4	0	81	12	27
2017	CR-04	36	36	11	6	6	4	2	76	12	281
2017	CR-05	34	31	13	9	7	4	1	69	18	173
2014	CR	31	37	14	7	6	4	2	72	14	629
2014	CR-03	37	43	7	4	0	7	2	88	5	44
2014	CR-04	33	35	15	8	5	4	1	71	13	365
2014	CR-05	26	40	13	7	7	5	2	70	16	215
2011	CR	31	35	12	8	7	4	2	70	17	829
2011	CR-03	30	46	9	6	1	4	3	82	8	67
2011	CR-04	35	31	13	8	7	5	2	70	16	501
2011	CR-05	23	39	12	9	10	4	2	66	20	257
2008	CR	32	33	12	9	7	5	1	70	17	912
2008	CR-03	25	42	14	8	8	3	2	69	16	65
2008	CR-04	34	32	11	9	7	6	1	71	17	623
2008	CR-05	30	35	13	10	7	3	1	68	18	210

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	39	36	12	5	5	2	77	11	165
2018	CR-03	41	18	12	12	12	6	63	25	17
2018	CR-04	38	39	10	8	5	1	77	13	88
2018	CR-05	41	39	15	0	3	2	81	3	59

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	22	29	23	8	7	8	4	57	17	167
2018	CR-03	18	29	29	12	6	6	0	50	19	17
2018	CR-04	20	26	22	10	8	9	6	53	21	90
2018	CR-05	25	34	20	5	5	7	3	66	11	59
2017	CR	21	22	16	11	18	9	3	48	33	488
2017	CR-03	22	15	22	11	18	11	0	42	33	27
2017	CR-04	23	22	14	11	18	9	3	51	34	281
2017	CR-05	17	23	18	11	17	9	4	46	33	173
2014	CR	15	18	19	17	19	11	2	37	41	628
2014	CR-03	24	13	13	18	18	11	2	43	41	44
2014	CR-04	15	19	18	17	19	11	2	39	41	365
2014	CR-05	12	18	22	16	20	10	2	34	41	214
2011	CR	15	22	18	13	18	11	4	43	36	828
2011	CR-03	17	33	14	12	9	9	6	59	25	66
2011	CR-04	17	20	16	12	19	11	4	43	37	500
2011	CR-05	12	23	21	14	18	10	2	39	36	257

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	9	91	168
2018	CR-04	10	90	90

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	CR	67	15

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	CR	60	15

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	CR	0	15

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	CR	0	15

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	CR	40	15

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	CR	60	15

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	CR	60	15

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	CR	60	15

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	CR	67	15

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	CR	47	15

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	CR	0	15

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	CR	60	15

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	CR	0	15

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	CR	0	15

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	CR	47	15

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	CR	0	15

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	CR	40	15

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	CR	67	15

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	CR	0	15

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	CR	47	15

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	CR	0	15

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	29	17	19	4	3	22	6	64	9	167
2018	CR-03	41	24	12	6	6	12	0	73	13	17
2018	CR-04	32	11	24	4	1	20	7	59	8	90
2018	CR-05	22	24	14	2	5	27	7	69	10	59
2017	CR	19	16	23	6	10	20	6	47	22	489
2017	CR-03	19	30	15	7	7	22	0	62	19	27
2017	CR-04	20	17	20	6	10	20	7	50	22	281
2017	CR-05	19	12	26	7	10	20	6	41	24	173
2014	CR	16	18	19	7	10	24	7	49	24	630
2014	CR-03	22	20	20	2	4	22	9	61	10	44
2014	CR-04	16	18	19	7	8	23	8	50	22	366
2014	CR-05	15	17	19	8	13	24	4	44	29	215

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	43	32	12	2	4	6	1	81	7	165
2018	CR-03	53	18	6	6	12	6	0	75	19	17
2018	CR-04	44	34	10	3	2	4	2	83	6	89
2018	CR-05	38	34	16	0	3	9	0	79	4	58
2017	CR	31	27	19	6	9	7	2	63	16	489
2017	CR-03	37	30	15	4	7	7	0	72	11	27
2017	CR-04	31	27	19	5	8	8	2	64	15	281
2017	CR-05	30	28	19	6	9	6	2	62	17	173
2014	CR	26	27	17	7	8	13	2	62	18	630
2014	CR-03	35	22	20	7	2	13	0	67	10	44
2014	CR-04	26	28	15	9	6	13	3	64	18	366
2014	CR-05	24	26	19	5	12	12	1	58	19	215
2011	CR	33	31	15	8	8	5	0	68	16	825
2011	CR-03	37	37	12	4	1	7	0	81	6	67
2011	CR-04	35	28	15	8	8	6	0	67	17	498
2011	CR-05	29	36	15	9	8	3	0	67	17	255

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	10	90	167
2018	CR-04	11	89	90

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	CR	0	16
2018	CR-04	0	10

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	CR	0	16
2018	CR-04	0	10

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	(%)	Total responses
2018	CR	0	16
2018	CR-04	0	10

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	CR	0	16
2018	CR-04	0	10

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	CR	0	16
2018	CR-04	0	10

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	CR	0	16
2018	CR-04	0	10

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	CR	31	16

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	CR	0	16
2018	CR-04	0	10

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	CR	0	16
2018	CR-04	0	10

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	CR	31	16

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	CR	0	16
2018	CR-04	0	10

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	CR	38	16
2018	CR-04	50	10

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	CR	0	16
2018	CR-04	0	10

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	CR	0	16
2018	CR-04	0	10

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	CR	44	16

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	CR	50	16
2018	CR-04	50	10

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	CR	0	16
2018	CR-04	0	10

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	CR	56	16

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	CR	0	16
2018	CR-04	0	10

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	29	21	19	2	4	20	6	67	8	167
2018	CR-03	35	29	12	0	18	6	0	69	19	17
2018	CR-04	30	18	21	2	2	21	6	65	6	90
2018	CR-05	25	24	17	2	3	22	7	69	7	59
2017	CR	21	15	26	2	5	24	7	52	10	486
2017	CR-03	41	22	19	4	0	14	0	74	4	27
2017	CR-04	21	15	26	2	4	25	7	53	10	280
2017	CR-05	20	12	27	1	6	26	8	49	11	172
2014	CR	18	17	24	3	5	27	6	52	13	630
2014	CR-03	24	13	20	2	2	29	9	61	7	44
2014	CR-04	18	19	22	3	5	27	7	55	12	366
2014	CR-05	18	14	26	3	7	27	6	46	15	215

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	41	31	16	1	4	6	1	78	5	168
2018	CR-03	47	12	18	0	18	6	0	63	19	17
2018	CR-04	42	32	14	1	3	5	2	80	5	91
2018	CR-05	37	36	19	0	2	7	0	78	2	59
2017	CR	34	26	18	2	5	11	3	71	9	487
2017	CR-03	52	22	15	0	0	11	0	83	0	27
2017	CR-04	33	26	18	3	5	12	3	70	9	280
2017	CR-05	35	27	17	2	6	9	4	71	9	173
2014	CR	29	26	20	3	4	16	2	67	9	629
2014	CR-03	35	25	22	2	2	13	0	69	5	44
2014	CR-04	30	28	18	2	4	15	2	71	8	365
2014	CR-05	28	22	24	5	5	16	0	60	12	215
2011	CR	38	31	14	5	4	7	0	75	10	826
2011	CR-03	39	33	13	1	1	10	1	81	3	67
2011	CR-04	40	29	14	5	5	7	1	74	10	497
2011	CR-05	35	35	12	6	4	7	0	76	11	257

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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	61	21	11	2	3	1	1	84	5	164
2018	CR-03	59	18	12	0	6	6	0	81	6	17
2018	CR-04	62	21	10	2	2	1	1	85	5	89
2018	CR-05	60	23	12	2	4	0	0	82	5	57
2017	CR	52	25	11	2	6	3	1	80	9	488
2017	CR-03	29	37	7	7	11	7	0	72	20	27
2017	CR-04	54	26	9	2	5	3	1	83	7	280
2017	CR-05	53	21	13	2	8	2	1	77	10	173

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	46	32	15	3	2	2	79	5	168
2018	CR-03	35	24	24	12	0	6	63	13	17
2018	CR-04	45	32	13	3	3	3	80	7	91
2018	CR-05	50	33	15	0	2	0	83	2	60
2017	CR	32	34	17	7	6	3	68	14	487
2017	CR-03	33	19	37	4	4	4	54	8	27
2017	CR-04	32	36	19	5	5	3	70	11	280
2017	CR-05	34	32	12	10	8	4	69	19	173

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	32	40	14	10	3	2	0	73	13	168
2018	CR-03	18	29	24	18	6	6	0	50	25	17
2018	CR-04	29	45	11	12	2	1	0	74	14	91
2018	CR-05	41	36	15	3	3	2	0	78	7	59
2017	CR	22	35	18	12	10	2	0	59	23	488
2017	CR-03	7	41	30	11	11	0	0	48	22	27
2017	CR-04	23	36	17	11	9	3	1	61	21	280
2017	CR-05	24	33	16	14	13	1	0	57	27	173

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	35	17	19	13	12	1	4	54	26	167
2018	CR-03	47	6	18	18	6	0	6	56	25	17
2018	CR-04	37	15	20	13	8	1	5	56	22	91
2018	CR-05	28	22	17	10	19	2	2	52	30	58
2017	CR	18	21	22	13	22	2	2	41	36	486
2017	CR-03	35	8	19	12	23	4	0	44	36	26
2017	CR-04	16	21	22	13	24	2	3	39	38	280
2017	CR-05	17	25	23	13	19	1	1	43	33	172

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	34	30	24	8	2	2	1	65	10	166
2018	CR-03	41	29	24	0	0	0	6	75	0	17
2018	CR-04	40	27	21	8	2	2	0	69	10	91
2018	CR-05	23	33	28	11	4	2	0	57	14	57
2017	CR	24	30	21	13	10	0	2	55	24	484
2017	CR-03	34	22	22	18	4	0	0	56	22	27
2017	CR-04	27	29	20	10	11	1	2	57	22	279
2017	CR-05	18	33	21	18	10	0	1	51	28	171

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	43	27	17	7	2	1	3	73	9	166
2018	CR-03	47	35	12	0	0	0	6	88	0	17
2018	CR-04	48	22	18	5	2	1	3	74	8	91
2018	CR-05	33	32	19	11	2	2	2	67	13	57
2017	CR	37	30	15	7	7	1	3	70	14	487
2017	CR-03	48	30	11	11	0	0	0	78	11	27
2017	CR-04	39	28	15	7	6	2	4	71	14	280
2017	CR-05	32	33	16	6	9	1	4	68	16	173

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	33	26	19	9	8	1	3	62	18	167
2018	CR-03	41	29	18	0	6	0	6	75	6	17
2018	CR-04	37	25	14	9	9	1	4	66	19	91
2018	CR-05	24	26	28	12	9	2	0	51	21	58
2017	CR	26	25	17	11	17	2	2	53	29	488
2017	CR-03	29	37	19	4	7	0	4	69	12	27
2017	CR-04	28	24	18	10	15	3	2	55	26	281
2017	CR-05	21	23	17	16	21	1	1	45	37	172

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	63	16	6	1	1	1	12	91	2	166
2018	CR-03	71	18	0	0	0	0	12	100	0	17
2018	CR-04	63	15	8	1	1	0	12	89	3	91
2018	CR-05	63	18	5	2	0	2	11	92	2	57
2017	CR	55	17	7	2	2	1	16	87	5	481
2017	CR-03	59	15	4	0	0	0	22	95	0	27
2017	CR-04	57	15	6	3	3	1	16	86	7	275
2017	CR-05	51	21	8	1	2	1	16	87	3	171

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	51	18	16	7	3	1	4	72	11	165
2018	CR-03	59	18	12	6	0	0	6	81	6	17
2018	CR-04	50	20	14	10	2	0	3	72	13	90
2018	CR-05	49	16	21	4	5	2	4	69	9	57
2017	CR	37	29	18	7	8	0	2	67	15	487
2017	CR-03	52	34	4	4	7	0	0	85	11	27
2017	CR-04	36	28	18	7	9	1	3	66	16	280
2017	CR-05	35	30	20	6	7	0	2	66	14	172

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	37	32	13	5	3	4	5	76	9	164
2018	CR-03	56	19	25	0	0	0	0	75	0	16
2018	CR-04	33	35	11	8	3	5	5	75	13	88
2018	CR-05	39	31	14	3	3	5	5	77	8	59
2017	CR	33	28	17	9	7	3	3	65	17	484
2017	CR-03	40	37	15	7	0	0	0	78	7	27
2017	CR-04	31	28	16	10	7	3	5	65	18	277
2017	CR-05	35	27	19	7	7	3	1	65	15	172

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	38	31	15	7	3	3	3	74	10	166
2018	CR-03	50	44	6	0	0	0	0	94	0	16
2018	CR-04	40	26	17	9	3	2	3	69	13	90
2018	CR-05	32	37	14	5	3	5	3	76	9	59
2017	CR	33	28	16	11	7	2	3	65	18	483
2017	CR-03	52	26	7	11	4	0	0	78	15	27
2017	CR-04	32	30	15	12	5	3	3	66	18	278
2017	CR-05	33	26	18	9	10	1	3	62	20	170

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	48	29	13	3	2	4	2	81	5	165
2018	CR-03	75	19	6	0	0	0	0	94	0	16
2018	CR-04	42	31	13	4	3	3	2	77	8	89
2018	CR-05	51	29	12	2	0	5	2	85	2	59
2017	CR	35	26	18	9	7	2	3	65	17	483
2017	CR-03	63	19	15	0	4	0	0	81	4	27
2017	CR-04	34	27	18	10	7	2	3	64	17	276
2017	CR-05	34	27	18	9	9	2	3	64	18	172

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	38	36	14	4	1	4	3	79	6	166
2018	CR-03	75	25	0	0	0	0	0	100	0	16
2018	CR-04	34	34	18	6	2	3	2	73	8	90
2018	CR-05	34	41	14	3	0	5	3	81	4	59
2017	CR	33	31	16	9	6	2	4	68	15	482
2017	CR-03	59	22	7	4	7	0	0	81	11	27
2017	CR-04	32	32	17	9	5	2	3	67	15	276
2017	CR-05	31	30	16	9	7	2	5	66	17	171

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	58	21	8	3	2	3	4	85	6	165
2018	CR-03	81	13	0	0	6	0	0	94	6	16
2018	CR-04	54	22	11	4	3	2	2	80	8	89
2018	CR-05	59	22	7	2	0	5	5	91	2	59
2017	CR	54	21	11	6	5	1	3	78	11	489
2017	CR-03	70	11	11	4	4	0	0	81	7	27
2017	CR-04	54	22	10	6	4	1	3	79	10	281
2017	CR-05	51	21	12	5	6	1	3	75	12	173

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	71	15	4	1	2	3	5	93	3	165
2018	CR-03	75	13	0	0	6	6	0	93	7	16
2018	CR-04	73	16	2	2	1	1	4	94	4	89
2018	CR-05	68	14	7	0	2	5	5	91	2	59

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	67	10	8	3	4	4	4	84	7	166
2018	CR-03	59	24	0	0	12	6	0	88	13	17
2018	CR-04	69	9	9	4	3	2	3	82	8	90
2018	CR-05	67	9	9	2	2	7	5	86	4	58
2017	CR	63	14	8	5	5	2	4	82	10	485
2017	CR-03	63	22	4	4	7	0	0	85	11	27
2017	CR-04	67	11	7	5	4	2	3	83	9	278
2017	CR-05	56	17	9	4	6	2	5	79	11	172

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	60	23	9	4	1	2	1	86	4	169
2018	CR-03	71	12	6	6	0	6	0	88	6	17
2018	CR-04	59	26	10	3	1	0	0	86	4	91
2018	CR-05	60	20	10	3	0	5	2	86	4	60
2017	CR	49	26	11	5	5	1	3	78	10	486
2017	CR-03	59	22	7	4	7	0	0	81	11	27
2017	CR-04	53	22	11	4	5	1	3	79	10	279
2017	CR-05	40	34	12	5	5	0	4	77	10	172

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	67	14	4	6	3	4	2	86	9	168
2018	CR-03	41	35	0	12	0	12	0	87	13	17
2018	CR-04	68	12	6	6	4	1	3	84	10	90
2018	CR-05	72	12	3	5	2	5	2	89	7	60
2017	CR	58	19	8	5	6	1	4	81	11	485
2017	CR-03	63	11	7	7	7	0	4	77	15	27
2017	CR-04	60	20	7	4	5	1	3	83	10	278
2017	CR-05	56	19	9	4	7	1	4	79	12	172

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	61	7	2	1	0	3	26	97	1	163
2018	CR-03	69	6	0	0	0	13	13	100	0	16
2018	CR-04	64	5	3	0	0	0	28	95	0	86
2018	CR-05	57	8	0	2	0	5	28	98	3	60
2017	CR	59	7	2	1	1	1	30	95	3	487
2017	CR-03	59	7	0	0	4	0	30	95	5	27
2017	CR-04	60	7	1	0	1	1	30	97	2	279
2017	CR-05	58	6	3	1	1	0	31	93	3	173

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	68	16	4	1	1	3	8	95	1	167
2018	CR-03	76	6	0	0	0	6	12	100	0	17
2018	CR-04	68	19	6	0	0	0	8	94	0	90
2018	CR-05	66	15	2	2	2	7	7	94	4	59
2017	CR	61	20	6	2	2	1	9	89	5	481
2017	CR-03	74	7	4	0	4	0	11	92	4	27
2017	CR-04	63	19	4	2	1	1	9	92	4	276
2017	CR-05	55	22	9	2	3	1	8	84	6	170

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	59	19	9	2	5	2	4	83	8	167
2018	CR-03	71	12	6	0	6	6	0	88	6	17
2018	CR-04	53	21	10	2	8	0	6	79	11	90
2018	CR-05	63	17	8	3	0	5	3	87	4	59
2017	CR	49	20	11	6	6	2	5	75	13	487
2017	CR-03	67	4	7	15	3	0	4	74	19	27
2017	CR-04	48	21	9	5	8	3	6	75	14	279
2017	CR-05	50	23	13	6	3	1	5	77	10	173

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	53	29	9	4	2	2	2	85	6	168
2018	CR-03	76	12	0	6	0	6	0	94	6	17
2018	CR-04	56	27	7	6	3	0	2	84	9	90
2018	CR-05	43	37	13	0	0	3	3	86	0	60
2017	CR	49	29	11	5	1	1	3	81	7	483
2017	CR-03	48	34	11	7	0	0	0	81	7	27
2017	CR-04	51	28	11	5	1	1	4	82	6	276
2017	CR-05	48	31	12	4	2	1	3	81	6	172

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	28	39	26	2	3	0	1	68	5	168
2018	CR-03	53	24	18	6	0	0	0	76	6	17
2018	CR-04	23	42	28	2	2	0	2	67	5	90
2018	CR-05	28	40	25	2	5	0	0	68	7	60
2017	CR	18	28	37	9	7	1	1	47	16	487
2017	CR-03	15	52	26	4	4	0	0	66	7	27
2017	CR-04	22	25	35	9	8	0	1	48	17	280
2017	CR-05	12	28	42	10	5	1	1	42	16	173

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	5	5	37	30	20	0	1	51	11	166
2018	CR-03	0	6	35	29	29	0	0	59	6	17
2018	CR-04	8	6	39	26	20	0	2	47	14	90
2018	CR-05	3	5	34	38	19	0	0	57	9	58
2017	CR	10	14	39	23	13	0	1	37	24	485
2017	CR-03	4	7	48	22	19	0	0	41	11	27
2017	CR-04	10	14	36	23	14	1	1	38	24	279
2017	CR-05	9	15	41	23	10	0	2	34	25	171

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	45	19	20	7	7	1	1	45	55	166
2018	CR-03	41	18	12	6	18	0	6	44	56	17
2018	CR-04	48	21	17	9	4	1	0	48	52	90
2018	CR-05	41	17	28	5	9	0	0	41	59	58
2017	CR	31	21	16	10	16	4	2	33	67	489
2017	CR-03	41	18	7	15	15	0	4	43	57	27
2017	CR-04	31	20	17	9	15	5	2	33	67	281
2017	CR-05	31	23	15	11	16	4	2	32	68	173

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	CR	24	90
2018	CR-04	26	46
2017	CR	30	306
2017	CR-03	47	15
2017	CR-04	31	174
2017	CR-05	26	111

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	CR	23	90
2018	CR-04	17	46
2017	CR	27	306
2017	CR-03	27	15
2017	CR-04	28	174
2017	CR-05	25	111

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	CR	23	90
2018	CR-04	20	46
2017	CR	23	306
2017	CR-03	34	15
2017	CR-04	25	174
2017	CR-05	20	111

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	CR	28	90
2018	CR-04	28	46
2017	CR	29	306
2017	CR-03	19	15
2017	CR-04	31	174
2017	CR-05	28	111

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	CR	13	90
2018	CR-04	15	46
2017	CR	7	306
2017	CR-03	7	15
2017	CR-04	7	174
2017	CR-05	8	111

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	CR	17	90
2018	CR-04	13	46

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	CR	37	90
2018	CR-04	33	46
2017	CR	42	306
2017	CR-03	20	15
2017	CR-04	41	174
2017	CR-05	48	111

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	CR	5	48	21	10	5	11	80
2018	CR-04	7	50	25	5	7	7	44
2017	CR	4	51	15	9	7	14	294
2017	CR-03	7	53	27	7	0	7	15
2017	CR-04	2	50	16	12	8	11	168
2017	CR-05	6	51	11	5	6	21	109

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	42	58	90
2018	CR-04	43	57	46

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	40	19	12	11	7	2	10	67	20	167
2018	CR-03	71	0	6	12	0	12	0	80	13	17
2018	CR-04	38	23	8	11	8	1	11	70	22	90
2018	CR-05	36	17	20	10	7	0	10	58	19	59

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	16	29	23	14	11	2	4	48	27	90
2018	CR-04	13	33	26	15	7	2	4	49	23	46
2017	CR	10	26	18	15	24	2	6	38	42	305
2017	CR-03	13	27	7	26	20	0	7	43	49	15
2017	CR-04	10	25	19	14	24	3	6	38	42	173
2017	CR-05	9	28	18	15	24	1	5	39	42	111

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CR	6	20	24	17	23	3	7	28	44	90
2018	CR-04	9	26	28	15	15	2	4	37	33	46
2017	CR	4	10	12	17	54	2	2	14	73	305
2017	CR-03	13	7	20	26	27	7	0	22	57	15
2017	CR-04	3	10	15	14	56	1	2	13	72	173
2017	CR-05	3	10	7	18	57	2	3	14	78	111

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for Health Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CR

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack