2018 Public Service Employee Survey Results by Theme for Health Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CH

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	34	43	13	5	5	0	0	77	10	196
2018	CH-02	29	45	17	3	6	0	0	74	9	65
2018	CH-03	33	40	15	6	6	0	0	73	12	67
2018	CH-04	35	50	5	10	0	0	0	85	10	40
2018	CH-05	52	29	14	0	5	0	0	81	5	21
2017	CH	42	44	10	3	2	0	0	86	5	208
2017	CH-02	38	54	7	0	1	0	0	91	1	69
2017	CH-03	40	44	9	4	3	0	0	84	7	73
2017	CH-04	43	42	14	0	0	0	0	86	0	34
2017	CH-05	56	26	9	9	0	0	0	82	9	22
2014	CH	32	48	10	8	1	0	0	80	9	261
2014	CH-02	33	50	11	6	1	0	0	83	7	102
2014	CH-03	34	42	8	13	2	0	0	77	15	87
2014	CH-04	31	46	17	6	0	0	0	77	6	44
2014	CH-05	28	60	4	8	0	0	0	88	8	23
2011	CH	38	39	11	8	4	0	0	77	12	275
2011	CH-02	37	40	11	8	3	0	1	78	11	110
2011	CH-03	38	32	15	9	7	0	0	70	15	92
2011	CH-04	38	46	8	5	3	0	0	84	8	37
2011	CH-05	48	38	3	10	0	0	0	86	10	29
2008	CH	41	37	11	7	3	0	0	79	10	254
2008	CH-02	41	40	13	4	3	0	0	80	7	96
2008	CH-03	40	36	11	9	3	0	0	76	13	96
2008	CH-04	33	42	8	13	0	4	0	78	13	24
2008	CH-05	48	37	7	7	0	0	0	85	7	27

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	27	39	20	9	5	66	14	197
2018	CH-02	23	37	26	9	5	60	14	65
2018	CH-03	25	37	19	12	6	63	18	67
2018	CH-04	25	50	13	8	5	75	13	40
2018	CH-05	50	23	23	5	0	73	5	22
2017	CH	34	40	14	5	6	74	11	209
2017	CH-02	32	51	14	0	3	83	3	69
2017	CH-03	36	34	16	5	9	70	15	74
2017	CH-04	32	45	12	12	0	77	12	34
2017	CH-05	35	35	13	4	12	70	16	22

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	50	35	9	5	2	85	6	195
2018	CH-02	45	36	14	3	2	81	5	64
2018	CH-03	51	36	4	7	1	87	9	67
2018	CH-04	53	33	8	5	3	85	8	40
2018	CH-05	62	29	10	0	0	90	0	21
2017	CH	60	32	7	0	1	92	1	209
2017	CH-02	61	30	7	0	1	91	1	69
2017	CH-03	58	34	7	0	1	92	1	74
2017	CH-04	52	39	9	0	0	91	0	34
2017	CH-05	65	26	9	0	0	91	0	22
2014	CH	58	34	6	1	1	92	2	261
2014	CH-02	56	34	8	1	1	90	2	102
2014	CH-03	57	35	5	2	1	91	3	87
2014	CH-04	66	25	6	0	2	92	2	44
2014	CH-05	56	44	0	0	0	100	0	23
2011	CH	62	29	7	2	1	91	3	276
2011	CH-02	62	30	5	3	0	92	3	110
2011	CH-03	56	29	11	2	2	85	4	93
2011	CH-04	70	24	5	0	0	95	0	37
2011	CH-05	69	31	0	0	0	100	0	29

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	38	42	11	6	3	0	80	9	196
2018	CH-02	37	40	15	5	3	0	77	8	65
2018	CH-03	33	45	12	5	5	0	79	9	66
2018	CH-04	40	43	8	10	0	0	83	10	40
2018	CH-05	50	36	0	9	5	0	86	14	22
2017	CH	48	37	10	3	1	0	85	5	209
2017	CH-02	48	43	7	0	1	0	91	1	69
2017	CH-03	44	37	12	5	1	0	81	7	74
2017	CH-04	46	40	12	3	0	0	86	3	34
2017	CH-05	53	30	13	4	0	0	82	4	22
2014	CH	38	47	7	5	3	0	85	8	261
2014	CH-02	39	49	9	1	3	0	87	4	102
2014	CH-03	35	45	6	10	3	0	81	13	87
2014	CH-04	39	46	8	4	2	0	85	6	44
2014	CH-05	32	56	4	8	0	0	88	8	23
2011	CH	41	42	10	5	2	0	83	7	276
2011	CH-02	45	42	7	5	1	0	87	5	110
2011	CH-03	37	39	12	8	5	0	75	13	93
2011	CH-04	43	43	14	0	0	0	86	0	37
2011	CH-05	45	41	10	3	0	0	86	3	29
2008	CH	44	39	9	6	2	1	83	8	256
2008	CH-02	43	42	9	3	2	1	85	5	96
2008	CH-03	44	40	9	6	1	0	84	7	98
2008	CH-04	46	33	4	13	0	4	83	13	24
2008	CH-05	44	37	11	7	0	0	81	7	27

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	36	32	21	6	4	1	69	10	192
2018	CH-02	34	42	16	5	3	0	77	8	64
2018	CH-03	28	29	29	5	8	2	58	13	65
2018	CH-04	39	29	24	5	3	0	68	8	38
2018	CH-05	59	14	14	14	0	0	73	14	22
2017	CH	40	37	13	5	4	0	78	9	209
2017	CH-02	46	39	12	1	1	0	86	3	69
2017	CH-03	38	34	13	7	7	1	73	13	74
2017	CH-04	37	45	12	3	3	0	83	6	34
2017	CH-05	40	34	22	4	0	0	74	4	22
2014	CH	29	41	17	8	5	0	70	13	261
2014	CH-02	29	50	14	3	4	0	80	7	102
2014	CH-03	27	35	22	8	6	1	62	15	87
2014	CH-04	29	36	17	10	8	0	65	19	44
2014	CH-05	40	28	16	16	0	0	68	16	23
2011	CH	31	43	17	5	4	1	74	8	275
2011	CH-02	36	42	13	6	3	0	78	9	110
2011	CH-03	29	45	18	1	5	1	75	7	93
2011	CH-04	22	42	25	8	3	0	64	11	36
2011	CH-05	38	31	21	7	3	0	69	10	29

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	33	39	16	8	3	1	73	11	196
2018	CH-02	29	51	14	3	3	0	80	6	65
2018	CH-03	25	34	22	12	4	1	61	17	67
2018	CH-04	38	38	13	8	3	0	77	10	39
2018	CH-05	59	18	14	9	0	0	77	9	22
2017	CH	38	39	14	6	3	0	77	8	209
2017	CH-02	43	41	13	1	1	0	84	3	69
2017	CH-03	32	44	13	8	4	0	75	12	74
2017	CH-04	40	34	23	3	0	0	74	3	34
2017	CH-05	35	43	13	9	0	0	78	9	22
2014	CH	27	43	16	9	4	0	71	13	261
2014	CH-02	25	53	11	8	3	0	79	11	102
2014	CH-03	25	40	19	8	6	1	66	15	87
2014	CH-04	33	32	17	12	6	0	65	19	44
2014	CH-05	40	31	20	8	0	0	72	8	23
2011	CH	27	45	17	7	4	0	72	11	275
2011	CH-02	28	50	12	7	3	0	78	10	109
2011	CH-03	28	43	22	2	5	0	71	8	93
2011	CH-04	22	41	19	19	0	0	62	19	37
2011	CH-05	34	24	28	7	7	0	59	14	29
2008	CH	30	44	15	6	5	0	73	11	257
2008	CH-02	34	44	13	5	2	1	79	7	97
2008	CH-03	26	42	17	9	6	0	67	15	98
2008	CH-04	25	46	21	0	8	0	71	8	24
2008	CH-05	37	44	4	7	7	0	81	15	27

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	27	23	27	9	7	6	1	54	17	196
2018	CH-02	28	18	35	5	8	5	2	49	13	65
2018	CH-03	19	28	25	12	9	6	0	51	22	67
2018	CH-04	33	21	23	10	5	5	3	58	17	39
2018	CH-05	36	23	14	14	0	14	0	68	16	22
2017	CH	29	30	20	11	5	4	0	61	18	209
2017	CH-02	27	33	25	7	3	4	0	64	11	69
2017	CH-03	25	31	20	12	9	3	0	58	21	74
2017	CH-04	32	31	23	9	0	6	0	67	9	34
2017	CH-05	35	21	13	31	0	0	0	56	31	22
2014	CH	27	24	25	12	7	4	0	54	20	261
2014	CH-02	24	28	26	10	8	4	0	54	18	102
2014	CH-03	26	20	25	13	9	7	0	49	23	87
2014	CH-04	31	21	25	14	6	2	0	53	21	44
2014	CH-05	44	32	8	12	4	0	0	76	16	23
2011	CH	26	26	21	14	7	5	0	55	23	276
2011	CH-02	26	24	25	13	7	5	0	53	21	110
2011	CH-03	26	30	17	16	8	3	0	58	24	93
2011	CH-04	27	32	19	14	5	3	0	61	19	37
2011	CH-05	31	10	24	14	10	7	3	46	27	29
2008	CH	25	33	21	9	9	4	0	60	18	255
2008	CH-02	27	38	20	10	3	2	0	66	14	97
2008	CH-03	22	33	20	9	11	5	0	58	22	97
2008	CH-04	21	25	25	4	17	8	0	50	23	24
2008	CH-05	38	19	23	8	12	0	0	58	19	26

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	40	30	16	7	6	1	1	71	13	192
2018	CH-02	32	32	18	6	6	3	2	68	14	62
2018	CH-03	37	27	18	10	6	0	1	65	17	67
2018	CH-04	45	33	13	5	5	0	0	78	10	40
2018	CH-05	55	30	10	0	5	0	0	85	5	20
2017	CH	44	32	12	5	5	2	0	79	9	209
2017	CH-02	48	26	16	6	4	0	0	74	10	69
2017	CH-03	40	40	5	7	4	3	1	83	11	74
2017	CH-04	51	29	12	0	3	6	0	85	3	34
2017	CH-05	40	25	26	0	4	4	0	68	5	22
2014	CH	35	35	14	9	5	3	0	72	14	261
2014	CH-02	29	43	13	9	4	3	0	74	13	102
2014	CH-03	36	30	14	10	6	3	1	69	17	87
2014	CH-04	42	29	11	10	6	2	0	73	17	44
2014	CH-05	40	36	16	4	0	4	0	79	4	23
2011	CH	38	32	13	7	6	3	1	73	13	276
2011	CH-02	35	35	14	7	2	5	3	75	10	110
2011	CH-03	42	31	11	8	8	1	0	74	15	93
2011	CH-04	43	32	8	3	8	5	0	80	11	37
2011	CH-05	34	28	28	0	7	3	0	64	7	29
2008	CH	31	33	14	12	9	2	0	65	21	257
2008	CH-02	30	30	20	12	6	2	0	61	19	97
2008	CH-03	34	34	12	7	10	2	1	69	18	98
2008	CH-04	33	33	0	29	4	0	0	67	33	24
2008	CH-05	19	44	11	7	19	0	0	63	26	27

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	40	29	16	9	5	1	1	70	14	193
2018	CH-02	29	37	19	8	5	2	0	67	13	62
2018	CH-03	40	25	16	10	6	0	1	67	17	67
2018	CH-04	50	20	13	15	3	0	0	70	18	40
2018	CH-05	57	29	10	0	5	0	0	86	5	21
2017	CH	41	33	11	9	5	1	0	75	14	209
2017	CH-02	39	39	12	9	1	0	0	78	10	69
2017	CH-03	38	36	6	9	8	1	1	76	18	74
2017	CH-04	54	23	12	6	0	6	0	82	6	34
2017	CH-05	35	22	22	12	9	0	0	57	21	22
2014	CH	32	40	11	7	7	2	1	74	15	261
2014	CH-02	25	43	12	7	11	3	0	70	18	102
2014	CH-03	35	37	13	7	4	2	1	75	12	87
2014	CH-04	39	36	4	6	10	2	2	79	17	44
2014	CH-05	44	40	12	4	0	0	0	84	4	23
2011	CH	33	35	13	13	5	1	0	69	18	276
2011	CH-02	27	42	11	11	6	3	0	71	18	110
2011	CH-03	42	27	11	16	4	0	0	69	20	93
2011	CH-04	27	49	5	14	5	0	0	76	19	37
2011	CH-05	34	17	38	7	3	0	0	52	10	29
2008	CH	29	35	13	12	8	2	0	66	21	257
2008	CH-02	31	37	10	14	5	2	0	69	20	97
2008	CH-03	30	31	17	10	9	2	1	62	20	98
2008	CH-04	21	54	4	13	8	0	0	75	21	24
2008	CH-05	22	37	19	11	11	0	0	59	22	27

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	39	34	13	9	6	0	72	15	194
2018	CH-02	35	40	13	8	5	0	75	13	63
2018	CH-03	37	30	15	10	7	0	67	18	67
2018	CH-04	40	30	15	8	8	0	70	15	40
2018	CH-05	48	33	5	10	5	0	81	14	21
2017	CH	47	32	8	7	5	0	79	13	208
2017	CH-02	49	36	9	1	4	0	86	6	69
2017	CH-03	48	24	12	11	7	0	71	17	74
2017	CH-04	48	43	0	3	3	3	94	6	34
2017	CH-05	32	40	9	14	5	0	72	18	21
2014	CH	40	34	12	8	4	1	75	13	261
2014	CH-02	34	42	9	9	7	0	76	16	102
2014	CH-03	43	28	17	7	2	3	73	10	87
2014	CH-04	46	25	11	10	6	2	73	17	44
2014	CH-05	48	40	4	8	0	0	88	8	23

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	27	32	20	7	3	11	1	66	11	197
2018	CH-02	20	42	14	5	3	15	2	74	9	65
2018	CH-03	28	27	21	10	4	9	0	61	16	67
2018	CH-04	30	23	28	5	3	13	0	60	9	40
2018	CH-05	36	36	23	5	0	0	0	73	5	22
2017	CH	24	37	15	8	5	11	0	68	15	209
2017	CH-02	30	35	17	6	1	10	0	73	8	69
2017	CH-03	20	39	13	9	5	14	0	68	17	74
2017	CH-04	23	42	14	6	3	12	0	74	10	34
2017	CH-05	26	22	18	21	9	4	0	51	31	22
2014	CH	26	32	19	7	4	12	1	65	13	261
2014	CH-02	22	33	20	6	6	13	0	63	13	102
2014	CH-03	23	30	19	8	4	13	2	63	15	87
2014	CH-04	33	27	14	10	4	11	0	68	16	44
2014	CH-05	40	36	16	4	0	4	0	79	4	23
2011	CH	25	31	16	9	7	11	0	64	18	274
2011	CH-02	15	37	19	8	5	15	0	62	16	110
2011	CH-03	34	25	16	9	4	10	1	67	15	91
2011	CH-04	32	38	5	5	16	3	0	72	22	37
2011	CH-05	28	17	21	17	14	3	0	46	32	29

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	22	35	24	10	6	4	1	59	16	197
2018	CH-02	15	40	25	8	5	6	2	60	13	65
2018	CH-03	25	30	22	9	10	3	0	57	20	67
2018	CH-04	20	40	25	10	3	3	0	62	13	40
2018	CH-05	36	23	23	18	0	0	0	59	18	22
2017	CH	19	38	16	16	6	5	0	60	23	209
2017	CH-02	32	32	16	13	3	4	0	67	17	69
2017	CH-03	15	42	13	18	7	5	0	60	26	74
2017	CH-04	9	45	26	14	3	3	0	55	18	34
2017	CH-05	13	35	13	25	13	0	0	48	38	22
2014	CH	21	32	23	13	6	5	0	56	20	261
2014	CH-02	20	31	21	14	7	7	0	55	22	102
2014	CH-03	15	40	17	16	4	6	1	60	22	87
2014	CH-04	27	21	27	13	8	4	0	50	22	44
2014	CH-05	28	28	35	4	4	0	0	57	8	23
2011	CH	19	36	20	13	9	2	0	57	23	275
2011	CH-02	15	40	26	9	8	2	0	56	18	110
2011	CH-03	24	36	20	10	9	2	0	61	19	92
2011	CH-04	14	38	11	22	14	3	0	53	36	37
2011	CH-05	28	17	14	24	14	3	0	46	39	29
2008	CH	19	35	21	14	6	5	0	57	21	257
2008	CH-02	23	33	24	11	2	5	1	60	14	96
2008	CH-03	14	40	16	15	8	6	0	58	25	99
2008	CH-04	21	13	29	13	17	8	0	36	32	24
2008	CH-05	15	48	19	11	4	4	0	65	15	27

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	14	28	27	16	5	9	1	47	23	195
2018	CH-02	12	26	31	14	3	12	2	45	20	65
2018	CH-03	17	26	23	18	8	9	0	47	28	66
2018	CH-04	8	28	33	13	8	10	0	40	23	39
2018	CH-05	18	45	14	23	0	0	0	64	23	22
2017	CH	15	31	21	15	9	9	0	51	27	209
2017	CH-02	25	26	23	16	4	6	0	54	21	69
2017	CH-03	12	30	20	13	12	13	0	49	28	74
2017	CH-04	12	34	32	12	3	9	0	49	16	34
2017	CH-05	0	48	4	26	16	4	0	51	45	22
2014	CH	15	25	26	14	9	10	0	45	25	261
2014	CH-02	19	22	20	15	10	13	0	48	28	102
2014	CH-03	9	31	26	15	9	10	1	44	27	87
2014	CH-04	21	19	23	17	11	11	0	44	31	44
2014	CH-05	20	28	43	4	4	0	0	48	8	23
2011	CH	11	35	19	18	7	9	0	51	28	276
2011	CH-02	9	34	26	15	5	11	0	48	22	110
2011	CH-03	16	38	14	20	5	6	0	57	28	93
2011	CH-04	3	41	14	19	14	11	0	48	36	37
2011	CH-05	10	24	21	24	14	7	0	37	41	29
2008	CH	13	28	26	15	7	11	0	46	24	257
2008	CH-02	14	28	28	14	2	13	0	49	19	97
2008	CH-03	13	29	27	12	10	9	0	46	25	98
2008	CH-04	17	17	25	21	13	8	0	36	36	24
2008	CH-05	7	30	22	26	4	11	0	42	33	27

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	15	31	23	18	9	4	1	48	28	197
2018	CH-02	11	40	18	18	6	5	2	54	26	65
2018	CH-03	16	24	27	21	10	1	0	41	32	67
2018	CH-04	15	30	23	13	13	8	0	49	27	40
2018	CH-05	23	32	18	23	5	0	0	55	27	22
2017	CH	12	39	20	17	7	6	0	54	25	207
2017	CH-02	19	39	18	16	6	3	0	60	22	69
2017	CH-03	11	38	22	16	4	9	0	54	22	73
2017	CH-04	6	46	21	18	6	3	0	54	25	33
2017	CH-05	4	40	18	26	12	0	0	44	38	22
2014	CH	15	32	22	17	10	4	0	49	28	261
2014	CH-02	17	30	20	17	11	5	0	50	29	102
2014	CH-03	11	39	20	14	9	5	1	53	25	87
2014	CH-04	16	23	27	15	15	4	0	41	31	44
2014	CH-05	20	32	28	20	0	0	0	52	20	23
2011	CH	13	35	23	16	11	4	0	49	28	275
2011	CH-02	13	39	22	14	10	3	0	53	24	110
2011	CH-03	14	33	25	16	8	4	0	49	25	92
2011	CH-04	8	27	19	19	22	5	0	37	43	37
2011	CH-05	14	31	21	17	14	3	0	46	32	29
2008	CH	13	37	19	21	7	3	1	52	29	257
2008	CH-02	15	36	25	17	2	4	1	54	20	96
2008	CH-03	12	43	15	18	9	1	1	57	28	99
2008	CH-04	13	17	13	46	13	0	0	29	58	24
2008	CH-05	15	33	15	26	7	4	0	50	35	27

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	23	30	22	15	8	1	1	54	23	196
2018	CH-02	20	29	32	8	9	0	2	50	17	65
2018	CH-03	24	16	19	28	9	1	1	42	38	67
2018	CH-04	15	53	13	10	10	0	0	68	20	40
2018	CH-05	38	33	24	5	0	0	0	71	5	21
2017	CH	28	38	18	8	8	0	0	66	16	209
2017	CH-02	35	38	17	7	3	0	0	73	10	69
2017	CH-03	21	47	17	5	9	0	0	68	15	74
2017	CH-04	32	36	12	12	9	0	0	68	20	34
2017	CH-05	22	26	35	4	12	0	0	48	16	22
2014	CH	20	34	19	18	9	0	0	54	27	261
2014	CH-02	19	33	22	17	9	0	0	52	25	102
2014	CH-03	15	33	20	20	12	0	0	48	32	87
2014	CH-04	27	29	15	21	8	0	0	56	29	44
2014	CH-05	32	48	12	8	0	0	0	80	8	23
2011	CH	19	39	18	14	9	1	0	59	23	276
2011	CH-02	20	39	20	14	4	3	1	61	18	110
2011	CH-03	17	40	16	13	14	0	0	57	27	93
2011	CH-04	22	41	11	19	8	0	0	62	27	37
2011	CH-05	24	31	21	10	14	0	0	55	24	29

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	39	36	15	8	2	1	75	10	196
2018	CH-02	38	31	18	9	2	2	70	11	65
2018	CH-03	34	43	9	9	4	0	78	13	67
2018	CH-04	40	33	20	8	0	0	73	8	40
2018	CH-05	57	29	14	0	0	0	86	0	21
2017	CH	36	47	9	7	1	0	82	8	207
2017	CH-02	36	54	4	6	0	0	90	6	69
2017	CH-03	36	41	14	8	1	0	77	9	72
2017	CH-04	40	42	6	9	3	0	83	12	34
2017	CH-05	35	38	22	0	4	0	74	4	22

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	8	19	18	19	12	18	5	36	41	195
2018	CH-02	3	13	23	17	14	27	3	22	44	64
2018	CH-03	6	20	17	23	12	17	6	33	45	66
2018	CH-04	13	15	15	25	13	15	5	34	47	40
2018	CH-05	23	41	14	5	9	5	5	70	15	22
2017	CH	7	22	19	15	10	22	4	39	35	209
2017	CH-02	9	23	20	22	3	19	4	42	32	69
2017	CH-03	3	21	22	12	12	28	3	35	34	74
2017	CH-04	6	22	14	12	12	31	3	43	35	34
2017	CH-05	13	26	18	13	21	0	9	43	37	22
2014	CH	8	20	25	14	11	19	3	36	32	261
2014	CH-02	8	12	26	12	12	28	3	28	34	102
2014	CH-03	8	18	28	17	12	16	2	31	35	87
2014	CH-04	12	27	17	11	14	17	2	49	31	44
2014	CH-05	8	52	16	16	0	4	4	65	18	23

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	29	39	15	12	4	0	1	69	16	194
2018	CH-02	25	40	14	16	5	0	0	65	21	63
2018	CH-03	30	36	16	12	4	0	1	67	17	67
2018	CH-04	25	48	18	8	3	0	0	73	10	40
2018	CH-05	48	29	10	10	5	0	0	76	14	21
2017	CH	40	38	10	5	6	0	0	78	12	209
2017	CH-02	33	46	12	4	4	0	0	80	9	69
2017	CH-03	43	32	11	4	9	0	0	75	13	74
2017	CH-04	51	32	6	6	3	3	0	85	9	34
2017	CH-05	31	35	13	12	9	0	0	66	21	22
2014	CH	33	35	15	12	4	2	0	69	16	261
2014	CH-02	28	37	17	11	7	1	0	66	18	102
2014	CH-03	37	33	12	12	3	3	0	73	15	87
2014	CH-04	39	23	15	18	2	2	0	64	21	44
2014	CH-05	32	40	20	8	0	0	0	72	8	23
2011	CH	31	38	13	12	5	1	1	70	17	276
2011	CH-02	31	35	18	11	1	2	2	69	12	110
2011	CH-03	33	37	8	12	11	0	0	70	23	93
2011	CH-04	32	46	3	16	3	0	0	78	19	37
2011	CH-05	28	38	21	7	7	0	0	66	14	29
2008	CH	29	34	17	12	7	0	0	63	19	258
2008	CH-02	29	36	19	10	6	0	0	65	16	97
2008	CH-03	32	31	16	11	7	1	1	65	19	99
2008	CH-04	17	46	17	17	4	0	0	63	21	24
2008	CH-05	19	30	22	19	11	0	0	48	30	27

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	43	17	7	10	7	3	13	72	20	30
2018	CH-05	48	24	5	10	0	0	14	83	11	21
2017	CH	27	28	18	15	3	0	9	60	20	31
2017	CH-05	26	26	22	16	4	0	4	55	22	22
2014	CH	31	29	17	9	8	3	3	64	18	32
2014	CH-05	29	43	14	5	0	5	5	79	5	21

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	24	46	11	13	5	1	71	17	196
2018	CH-02	23	57	8	8	5	0	80	12	65
2018	CH-03	24	39	13	16	7	0	63	24	67
2018	CH-04	18	40	18	20	3	3	59	23	40
2018	CH-05	43	48	5	5	0	0	90	5	21
2017	CH	27	44	13	10	5	0	71	15	209
2017	CH-02	36	48	10	3	3	0	84	6	69
2017	CH-03	24	36	20	13	8	0	59	21	74
2017	CH-04	20	39	12	23	6	0	60	29	34
2017	CH-05	31	52	9	9	0	0	82	9	22
2014	CH	26	36	14	18	7	0	61	24	261
2014	CH-02	31	32	17	14	6	0	63	19	102
2014	CH-03	21	35	14	23	6	0	56	30	87
2014	CH-04	21	48	4	17	11	0	69	27	44
2014	CH-05	32	40	16	8	4	0	72	12	23
2011	CH	26	44	13	13	4	1	70	17	275
2011	CH-02	26	48	12	11	3	0	75	14	110
2011	CH-03	22	46	10	16	6	0	68	23	93
2011	CH-04	33	33	14	14	3	3	69	17	36
2011	CH-05	24	38	24	7	3	3	64	11	29
2008	CH	27	47	11	11	4	1	74	15	256
2008	CH-02	31	45	8	10	3	2	78	14	97
2008	CH-03	25	48	11	10	5	0	73	15	97
2008	CH-04	21	46	21	13	0	0	67	13	24
2008	CH-05	30	44	11	7	7	0	74	15	27

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	44	36	13	5	2	0	80	7	194
2018	CH-02	34	41	17	5	3	0	75	8	64
2018	CH-03	46	28	16	7	1	0	75	9	67
2018	CH-04	49	44	5	3	0	0	92	3	39
2018	CH-05	57	29	10	0	5	0	86	5	21
2017	CH	53	35	7	4	1	0	87	5	209
2017	CH-02	49	41	9	1	0	0	90	1	69
2017	CH-03	49	33	8	7	3	0	83	9	74
2017	CH-04	57	40	0	3	0	0	97	3	34
2017	CH-05	60	22	13	4	0	0	82	4	22
2014	CH	45	41	10	3	1	0	86	4	260
2014	CH-02	46	42	12	0	0	0	88	0	101
2014	CH-03	42	39	10	6	3	0	81	10	87
2014	CH-04	45	42	13	0	0	0	87	0	44
2014	CH-05	44	44	4	8	0	0	88	8	23
2011	CH	47	37	8	5	3	0	84	8	275
2011	CH-02	45	38	9	5	3	0	84	7	110
2011	CH-03	46	33	9	8	5	0	78	13	92
2011	CH-04	59	32	5	3	0	0	92	3	37
2011	CH-05	48	38	10	0	3	0	86	3	29
2008	CH	45	38	9	6	2	0	83	8	258
2008	CH-02	42	39	12	4	2	0	81	6	97
2008	CH-03	45	35	10	7	1	1	82	8	99
2008	CH-04	46	46	0	8	0	0	92	8	24
2008	CH-05	48	41	7	4	0	0	89	4	27

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	47	38	9	5	2	0	85	7	195
2018	CH-02	38	37	17	5	3	0	75	8	65
2018	CH-03	46	40	4	7	1	0	87	9	67
2018	CH-04	51	36	8	5	0	0	87	5	39
2018	CH-05	67	33	0	0	0	0	100	0	21
2017	CH	61	32	5	1	1	0	93	2	209
2017	CH-02	57	39	1	1	1	0	96	3	69
2017	CH-03	57	31	9	1	1	0	88	3	74
2017	CH-04	66	31	0	3	0	0	97	3	34
2017	CH-05	69	22	9	0	0	0	91	0	22
2014	CH	47	41	8	3	1	0	87	4	260
2014	CH-02	44	45	7	3	1	0	89	4	101
2014	CH-03	41	44	11	4	1	0	84	5	87
2014	CH-04	58	29	8	2	2	0	87	4	44
2014	CH-05	52	36	8	4	0	0	88	4	23
2011	CH	51	39	4	4	2	0	90	6	275
2011	CH-02	49	43	5	3	1	0	92	4	110
2011	CH-03	47	37	5	5	5	0	84	11	92
2011	CH-04	68	27	3	3	0	0	95	3	37
2011	CH-05	52	45	0	3	0	0	97	3	29
2008	CH	50	39	7	3	1	0	89	4	258
2008	CH-02	49	39	7	4	0	0	89	4	97
2008	CH-03	45	43	8	1	1	1	90	2	99
2008	CH-04	54	29	13	4	0	0	83	4	24
2008	CH-05	59	33	4	4	0	0	93	4	27

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	17	26	27	17	10	2	1	44	28	197
2018	CH-02	17	22	32	14	11	3	2	40	26	65
2018	CH-03	13	27	24	22	13	0	0	40	36	67
2018	CH-04	18	23	28	20	10	3	0	41	31	40
2018	CH-05	27	41	23	9	0	0	0	68	9	22
2017	CH	17	30	22	20	11	0	0	47	31	209
2017	CH-02	20	31	25	19	6	0	0	51	25	69
2017	CH-03	16	25	27	17	15	0	0	41	32	74
2017	CH-04	11	46	14	20	9	0	0	57	29	34
2017	CH-05	18	26	18	34	4	0	0	44	38	22
2014	CH	11	25	21	23	17	3	0	37	41	261
2014	CH-02	11	29	20	19	17	4	0	41	37	102
2014	CH-03	8	23	23	26	18	3	0	32	45	87
2014	CH-04	18	21	17	23	19	2	0	40	42	44
2014	CH-05	16	24	23	24	12	0	0	40	36	23
2011	CH	18	35	18	16	11	1	0	54	27	276
2011	CH-02	18	34	18	16	10	4	0	54	27	110
2011	CH-03	17	35	16	14	17	0	0	53	31	93
2011	CH-04	19	35	24	11	8	0	3	56	19	37
2011	CH-05	21	34	17	24	3	0	0	55	28	29
2008	CH	15	43	20	12	7	3	0	60	20	256
2008	CH-02	13	41	24	11	7	3	1	55	20	96
2008	CH-03	16	44	16	12	8	3	0	62	21	98
2008	CH-04	13	33	29	17	8	0	0	46	25	24
2008	CH-05	22	56	7	7	4	4	0	81	12	27

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	14	25	20	20	18	2	1	41	39	197
2018	CH-02	9	25	20	28	14	3	2	35	44	65
2018	CH-03	12	22	19	24	21	1	0	35	45	67
2018	CH-04	13	35	13	15	23	3	0	49	38	40
2018	CH-05	36	18	32	0	14	0	0	55	14	22
2017	CH	13	24	17	22	21	2	1	38	44	209
2017	CH-02	12	25	20	25	14	3	1	38	41	69
2017	CH-03	9	27	18	23	19	3	1	37	44	74
2017	CH-04	14	26	17	12	29	3	0	41	42	34
2017	CH-05	22	18	13	26	21	0	0	40	47	22
2014	CH	13	21	15	23	27	1	0	34	51	261
2014	CH-02	13	18	9	31	28	1	0	31	60	102
2014	CH-03	8	23	17	19	31	2	0	32	51	87
2014	CH-04	16	19	17	19	27	0	2	36	47	44
2014	CH-05	28	28	12	24	8	0	0	56	32	23
2011	CH	12	27	15	18	23	3	1	41	43	276
2011	CH-02	8	24	16	25	21	6	0	34	49	110
2011	CH-03	14	30	16	14	26	0	0	44	40	93
2011	CH-04	16	27	8	16	30	0	3	44	47	37
2011	CH-05	17	28	10	14	21	3	7	50	38	29
2008	CH	16	32	15	17	17	3	2	49	35	257
2008	CH-02	15	31	19	18	13	3	1	48	32	97
2008	CH-03	19	32	13	15	18	2	0	52	34	98
2008	CH-04	8	38	0	25	25	4	0	48	52	24
2008	CH-05	11	33	22	15	11	4	4	48	28	27

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	25	39	21	12	3	0	64	15	195
2018	CH-02	20	37	28	12	3	0	57	15	65
2018	CH-03	26	32	21	17	5	0	58	21	66
2018	CH-04	23	54	13	8	3	0	77	10	39
2018	CH-05	36	41	18	5	0	0	77	5	22
2017	CH	28	46	13	10	3	0	74	13	209
2017	CH-02	27	52	9	9	3	0	80	12	69
2017	CH-03	27	38	22	8	5	0	65	13	74
2017	CH-04	17	65	9	9	0	0	83	9	34
2017	CH-05	40	30	13	18	0	0	69	18	22
2014	CH	23	42	17	12	6	0	65	17	261
2014	CH-02	19	41	22	11	7	0	60	17	102
2014	CH-03	23	44	15	12	6	0	67	18	87
2014	CH-04	33	27	15	17	6	2	62	23	44
2014	CH-05	28	64	4	4	0	0	92	4	23
2011	CH	26	45	15	11	3	0	71	14	275
2011	CH-02	24	46	16	10	4	0	70	14	110
2011	CH-03	25	47	13	12	3	0	72	15	92
2011	CH-04	27	38	16	16	3	0	65	19	37
2011	CH-05	38	45	10	3	3	0	83	7	29

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	26	34	23	13	3	1	1	61	16	195
2018	CH-02	22	34	25	14	5	0	2	56	19	65
2018	CH-03	26	29	27	14	3	2	0	55	17	66
2018	CH-04	23	46	18	10	3	0	0	69	13	39
2018	CH-05	41	32	14	14	0	0	0	73	14	22
2017	CH	30	41	19	6	4	0	0	71	10	209
2017	CH-02	29	43	17	6	3	0	1	74	9	69
2017	CH-03	29	37	21	7	7	0	0	66	13	74
2017	CH-04	20	57	14	9	0	0	0	77	9	34
2017	CH-05	43	26	22	4	4	0	0	69	9	22
2014	CH	23	35	19	15	7	0	0	58	23	260
2014	CH-02	19	36	24	12	8	1	0	56	20	102
2014	CH-03	25	33	18	15	9	0	0	58	24	86
2014	CH-04	23	31	17	23	6	0	0	54	29	44
2014	CH-05	40	48	4	8	0	0	0	88	8	23

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	23	39	24	10	3	0	1	63	13	195
2018	CH-02	17	49	23	6	5	0	0	66	11	65
2018	CH-03	24	33	24	15	3	0	0	58	18	66
2018	CH-04	21	38	26	10	3	0	3	61	13	39
2018	CH-05	41	32	18	9	0	0	0	73	9	22
2017	CH	30	43	16	6	5	0	0	73	11	209
2017	CH-02	30	55	10	1	3	0	0	86	4	69
2017	CH-03	28	41	24	4	4	0	0	68	8	74
2017	CH-04	35	39	14	6	6	0	0	74	12	34
2017	CH-05	35	26	4	22	12	0	0	62	34	22
2014	CH	24	41	18	11	5	0	0	66	16	261
2014	CH-02	25	46	19	4	5	0	1	72	9	102
2014	CH-03	19	45	19	13	4	0	0	64	17	87
2014	CH-04	27	29	13	21	10	0	0	56	31	44
2014	CH-05	40	36	16	8	0	0	0	76	8	23
2011	CH	36	43	13	4	1	1	1	82	5	275
2011	CH-02	37	46	11	2	2	1	1	85	4	110
2011	CH-03	38	40	15	3	0	1	2	81	3	92
2011	CH-04	30	41	11	11	3	3	3	74	14	37
2011	CH-05	41	45	10	3	0	0	0	86	3	29

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	16	35	26	10	7	6	55	18	197
2018	CH-02	11	32	35	6	6	9	47	14	65
2018	CH-03	15	33	24	12	12	4	50	25	67
2018	CH-04	15	40	20	13	5	8	59	19	40
2018	CH-05	36	36	18	9	0	0	73	9	22
2017	CH	15	42	22	11	5	4	60	17	209
2017	CH-02	14	57	19	1	4	4	74	6	69
2017	CH-03	12	34	30	12	7	5	49	20	74
2017	CH-04	14	40	23	20	0	3	55	21	34
2017	CH-05	22	35	13	25	4	0	57	30	22

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	45	36	7	7	5	0	1	82	11	194
2018	CH-02	43	35	8	5	8	0	2	79	13	63
2018	CH-03	48	36	4	9	3	0	0	84	12	67
2018	CH-04	40	38	5	10	5	0	3	79	15	40
2018	CH-05	48	38	14	0	0	0	0	86	0	21
2017	CH	45	34	13	4	3	0	0	80	7	209
2017	CH-02	51	33	10	1	3	0	1	85	4	69
2017	CH-03	40	33	17	7	4	0	0	73	11	74
2017	CH-04	51	40	3	3	3	0	0	91	6	34
2017	CH-05	44	34	18	0	4	0	0	78	4	22
2014	CH	39	36	14	8	3	0	1	76	11	261
2014	CH-02	40	39	14	4	1	1	2	81	5	102
2014	CH-03	34	40	13	9	4	0	0	75	13	87
2014	CH-04	36	25	16	19	4	0	0	61	23	44
2014	CH-05	72	20	8	0	0	0	0	92	0	23
2011	CH	46	37	7	7	4	0	0	83	11	276
2011	CH-02	48	38	8	4	1	1	0	87	5	110
2011	CH-03	45	35	5	8	5	0	1	82	13	93
2011	CH-04	49	30	8	5	8	0	0	78	14	37
2011	CH-05	41	34	3	17	3	0	0	76	21	29

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	37	43	9	8	2	0	2	81	10	197
2018	CH-02	45	40	6	6	0	0	3	87	6	65
2018	CH-03	43	43	6	4	1	0	1	88	6	67
2018	CH-04	23	45	18	13	0	0	3	69	13	40
2018	CH-05	23	41	14	18	5	0	0	64	23	22
2017	CH	39	36	17	3	5	0	0	75	8	209
2017	CH-02	52	41	4	0	3	0	0	93	3	69
2017	CH-03	38	34	15	6	5	1	0	73	12	74
2017	CH-04	37	26	29	6	3	0	0	62	9	34
2017	CH-05	18	40	34	0	9	0	0	57	9	22
2014	CH	31	41	17	7	3	0	0	72	10	261
2014	CH-02	39	42	16	3	0	0	0	81	3	102
2014	CH-03	29	40	20	8	1	0	1	70	10	87
2014	CH-04	19	42	17	13	10	0	0	61	23	44
2014	CH-05	24	44	12	8	12	0	0	68	20	23
2011	CH	39	40	12	7	3	0	0	79	9	274
2011	CH-02	48	36	13	2	1	0	0	85	3	110
2011	CH-03	37	42	15	4	1	0	1	79	5	93
2011	CH-04	31	40	9	14	6	0	0	71	20	35
2011	CH-05	24	34	7	24	10	0	0	59	34	29
2008	CH	30	36	19	9	5	0	0	66	15	257
2008	CH-02	41	37	14	4	2	0	1	79	6	97
2008	CH-03	29	38	24	7	2	0	0	66	9	98
2008	CH-04	17	38	8	25	13	0	0	54	38	24
2008	CH-05	11	26	22	19	22	0	0	37	41	27

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	CH	17	47	35	196
2018	CH-02	17	47	36	64
2018	CH-03	18	37	45	67
2018	CH-04	15	58	28	40
2018	CH-05	23	55	23	22
2017	CH	18	53	30	209
2017	CH-02	16	57	27	69
2017	CH-03	20	54	26	74
2017	CH-04	9	57	34	34
2017	CH-05	31	43	26	22
2014	CH	15	44	41	261
2014	CH-02	13	45	43	102
2014	CH-03	18	39	42	87
2014	CH-04	17	42	41	44
2014	CH-05	0	64	36	23
2011	CH	24	41	36	276
2011	CH-02	23	45	32	110
2011	CH-03	29	34	37	93
2011	CH-04	3	51	46	37
2011	CH-05	41	28	31	29

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	CH	12	29	44	6	0	9	34
2018	CH-02	9	36	45	0	0	9	11
2018	CH-03	0	25	58	8	0	8	12
2017	CH	8	58	21	5	3	5	38
2017	CH-02	0	64	18	9	0	9	11
2017	CH-03	7	60	27	0	7	0	15
2014	CH	10	29	37	12	9999	12	39
2014	CH-02	15	31	46	8	9999	0	13
2014	CH-03	0	41	35	18	9999	6	17
2011	CH	22	34	29	8	9999	8	65
2011	CH-02	16	40	36	4	9999	4	25
2011	CH-03	19	33	26	11	9999	11	27
2011	CH-05	33	25	25	8	9999	8	12

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	46	45	5	4	1	0	91	5	197
2018	CH-02	37	54	3	5	2	0	91	6	65
2018	CH-03	45	42	7	6	0	0	87	6	67
2018	CH-04	53	43	3	0	3	0	95	3	40
2018	CH-05	64	32	5	0	0	0	95	0	22
2017	CH	45	46	6	2	1	0	91	3	209
2017	CH-02	48	44	6	1	1	0	91	3	69
2017	CH-03	43	47	8	1	1	0	89	3	74
2017	CH-04	46	51	0	3	0	0	97	3	34
2017	CH-05	52	35	9	4	0	0	87	4	22
2014	CH	40	44	12	3	1	1	85	3	261
2014	CH-02	36	48	12	3	0	2	85	3	102
2014	CH-03	36	48	11	4	0	0	84	4	87
2014	CH-04	54	31	11	0	4	0	85	4	44
2014	CH-05	44	40	16	0	0	0	84	0	23
2011	CH	40	41	12	5	2	0	80	7	276
2011	CH-02	37	38	16	6	2	0	75	8	110
2011	CH-03	45	42	5	5	2	0	87	8	93
2011	CH-04	38	46	11	5	0	0	84	5	37
2011	CH-05	41	34	17	3	3	0	76	7	29
2008	CH	46	39	9	4	2	1	86	5	258
2008	CH-02	52	37	7	1	2	1	90	3	97
2008	CH-03	40	42	8	6	1	2	85	7	99
2008	CH-04	46	46	4	4	0	0	92	4	24
2008	CH-05	44	30	22	4	0	0	74	4	27

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	21	45	23	8	2	1	1	67	10	197
2018	CH-02	20	51	18	6	2	2	2	73	8	65
2018	CH-03	16	45	25	10	3	0	0	61	13	67
2018	CH-04	20	43	30	8	0	0	0	63	8	40
2018	CH-05	41	32	18	9	0	0	0	73	9	22
2017	CH	26	45	18	9	3	0	0	71	12	207
2017	CH-02	29	43	19	4	3	1	0	73	7	68
2017	CH-03	25	42	19	8	5	0	0	67	13	74
2017	CH-04	18	46	21	15	0	0	0	64	15	33
2017	CH-05	22	47	13	18	0	0	0	69	18	22
2014	CH	23	41	19	10	4	4	0	67	14	261
2014	CH-02	24	42	21	6	5	2	0	67	11	102
2014	CH-03	21	46	12	12	2	7	0	72	15	87
2014	CH-04	23	33	17	21	4	2	0	58	26	44
2014	CH-05	32	20	43	0	4	0	0	52	4	23
2011	CH	23	46	19	8	3	1	0	70	11	275
2011	CH-02	20	50	18	7	1	3	1	73	8	110
2011	CH-03	25	46	18	8	3	0	0	71	11	92
2011	CH-04	16	51	11	14	8	0	0	68	22	37
2011	CH-05	34	28	28	3	7	0	0	62	10	29

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	7	18	43	23	8	1	1	31	25	197
2018	CH-02	9	18	40	22	11	0	0	32	28	65
2018	CH-03	7	9	45	25	10	1	1	37	17	67
2018	CH-04	5	23	45	23	3	0	3	26	28	40
2018	CH-05	0	36	36	23	5	0	0	27	36	22
2017	CH	6	19	40	20	7	1	6	29	27	209
2017	CH-02	4	10	42	23	12	1	7	38	16	69
2017	CH-03	6	19	37	17	8	3	11	29	29	74
2017	CH-04	6	26	45	23	0	0	0	23	32	34
2017	CH-05	0	30	48	18	4	0	0	22	30	22
2014	CH	5	25	44	17	6	0	3	24	31	260
2014	CH-02	4	23	43	18	10	0	3	28	27	101
2014	CH-03	6	26	41	18	6	0	2	25	33	87
2014	CH-04	6	29	38	17	4	2	4	22	38	44
2014	CH-05	4	16	68	12	0	0	0	12	20	23
2011	CH	5	19	39	24	8	2	4	33	26	275
2011	CH-02	2	15	40	25	10	3	5	38	19	110
2011	CH-03	3	15	43	26	6	2	4	34	20	93
2011	CH-04	14	24	41	11	5	0	5	17	40	37
2011	CH-05	14	41	17	24	3	0	0	28	55	29
2008	CH	7	22	36	23	8	2	2	32	30	257
2008	CH-02	6	15	42	26	9	2	0	36	21	96
2008	CH-03	8	19	33	24	8	2	5	35	29	99
2008	CH-04	8	25	42	17	8	0	0	25	33	24
2008	CH-05	7	48	22	19	4	0	0	22	56	27

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	3	13	34	30	18	1	2	49	16	197
2018	CH-02	6	15	26	26	23	0	3	51	22	65
2018	CH-03	1	10	34	30	21	1	1	52	12	67
2018	CH-04	0	15	40	35	5	3	3	42	16	40
2018	CH-05	0	14	45	27	14	0	0	41	14	22
2017	CH	5	13	32	25	14	4	6	44	20	209
2017	CH-02	6	6	27	29	23	4	4	57	13	69
2017	CH-03	5	13	34	22	9	4	12	38	22	74
2017	CH-04	3	17	43	20	11	6	0	33	21	34
2017	CH-05	4	18	34	40	4	0	0	44	22	22
2014	CH	9	19	27	27	12	3	4	41	30	261
2014	CH-02	11	19	24	26	12	4	4	41	33	102
2014	CH-03	5	22	26	32	8	2	5	43	30	87
2014	CH-04	8	13	27	19	25	6	2	48	23	44
2014	CH-05	4	20	40	32	4	0	0	36	24	23
2011	CH	8	13	28	28	15	4	3	46	23	275
2011	CH-02	5	13	27	28	20	6	3	52	19	109
2011	CH-03	9	14	28	30	11	4	4	45	25	93
2011	CH-04	11	11	35	24	11	3	5	38	24	37
2011	CH-05	14	21	31	24	10	0	0	34	34	29
2008	CH	7	15	29	23	17	5	5	44	25	256
2008	CH-02	4	11	29	23	26	3	3	52	17	96
2008	CH-03	10	15	23	22	13	6	9	42	30	98
2008	CH-04	4	17	38	33	4	4	0	39	22	24
2008	CH-05	11	22	41	19	7	0	0	26	33	27

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	9	29	30	18	7	4	4	27	41	195
2018	CH-02	5	28	23	22	9	9	5	36	38	65
2018	CH-03	13	27	28	19	7	1	3	28	42	67
2018	CH-04	11	34	45	5	0	0	5	6	47	38
2018	CH-05	9	32	27	27	5	0	0	32	41	22
2017	CH	13	31	27	13	6	1	10	22	48	209
2017	CH-02	4	35	23	12	13	0	13	28	45	69
2017	CH-03	16	29	23	16	7	1	9	25	49	74
2017	CH-04	22	29	29	12	0	3	6	13	56	34
2017	CH-05	9	43	40	9	0	0	0	9	52	22
2014	CH	17	31	23	16	7	1	5	24	52	259
2014	CH-02	10	33	16	24	9	2	7	36	47	100
2014	CH-03	22	22	34	10	6	0	5	17	47	87
2014	CH-04	17	37	21	17	4	2	2	22	57	44
2014	CH-05	20	48	24	4	4	0	0	8	68	23
2011	CH	13	23	36	15	9	1	4	25	37	273
2011	CH-02	6	22	32	19	13	2	6	34	31	108
2011	CH-03	13	14	48	13	8	1	3	21	28	93
2011	CH-04	27	30	24	14	3	0	3	17	58	37
2011	CH-05	21	43	29	0	7	0	0	7	64	28
2008	CH	11	19	34	20	7	4	5	30	32	254
2008	CH-02	5	15	34	25	12	5	4	41	22	95
2008	CH-03	12	16	37	19	5	2	8	27	32	98
2008	CH-04	22	22	30	13	4	4	4	19	48	23
2008	CH-05	15	26	37	15	4	4	0	19	42	27

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	7	16	30	32	12	2	2	46	23	197
2018	CH-02	5	11	25	40	17	2	2	59	16	65
2018	CH-03	7	18	30	25	16	1	1	43	26	67
2018	CH-04	8	25	35	28	0	3	3	29	34	40
2018	CH-05	9	5	41	41	5	0	0	45	14	22
2017	CH	6	14	38	28	9	1	4	39	20	207
2017	CH-02	3	4	35	42	10	1	4	55	8	69
2017	CH-03	9	12	38	23	11	0	8	36	23	73
2017	CH-04	3	29	38	21	9	0	0	30	32	33
2017	CH-05	9	25	44	18	4	0	0	22	34	22
2014	CH	5	14	38	29	8	1	5	39	20	259
2014	CH-02	4	9	37	32	12	2	4	47	14	101
2014	CH-03	5	7	41	31	9	0	7	43	13	86
2014	CH-04	6	27	38	20	2	2	4	24	36	44
2014	CH-05	4	20	44	31	0	0	0	31	24	23
2011	CH	5	14	29	33	14	1	3	49	21	275
2011	CH-02	5	9	28	33	18	1	6	55	15	109
2011	CH-03	3	8	26	44	14	2	3	61	11	93
2011	CH-04	11	19	41	24	5	0	0	30	30	37
2011	CH-05	10	48	28	7	7	0	0	14	59	29
2008	CH	7	16	31	26	14	2	4	43	24	257
2008	CH-02	4	13	24	29	23	4	3	56	18	96
2008	CH-03	6	14	32	30	10	1	6	43	22	99
2008	CH-04	8	21	46	17	8	0	0	25	29	24
2008	CH-05	15	37	37	7	4	0	0	11	52	27

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	9	26	30	20	10	2	3	32	37	197
2018	CH-02	3	20	31	26	14	3	3	43	25	65
2018	CH-03	9	34	25	15	13	1	1	29	45	67
2018	CH-04	18	25	35	13	3	3	5	16	46	40
2018	CH-05	9	23	32	32	5	0	0	36	32	22
2017	CH	14	24	26	21	9	2	5	32	41	209
2017	CH-02	7	19	23	32	13	1	4	48	28	69
2017	CH-03	16	25	23	19	7	4	8	29	46	74
2017	CH-04	20	19	43	8	6	3	0	15	41	34
2017	CH-05	18	38	18	22	4	0	0	26	56	22
2014	CH	16	20	34	17	7	2	5	25	39	260
2014	CH-02	10	19	32	22	11	2	5	35	31	101
2014	CH-03	16	19	36	17	3	3	5	22	38	87
2014	CH-04	25	23	27	14	4	0	6	20	51	44
2014	CH-05	20	20	44	8	8	0	0	15	40	23
2011	CH	11	16	28	29	9	3	4	40	29	276
2011	CH-02	9	14	27	29	12	5	5	45	25	110
2011	CH-03	8	13	29	34	9	4	3	47	22	93
2011	CH-04	16	27	32	19	3	0	3	22	44	37
2011	CH-05	24	28	21	21	7	0	0	28	52	29
2008	CH	10	22	28	21	12	3	3	36	34	257
2008	CH-02	4	12	25	32	22	3	2	57	17	97
2008	CH-03	12	19	35	15	9	3	6	27	34	99
2008	CH-04	13	35	30	17	4	0	0	22	48	23
2008	CH-05	15	48	22	7	4	4	0	12	65	27

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	5	15	26	28	19	4	3	51	21	197
2018	CH-02	5	11	31	25	26	3	0	52	16	65
2018	CH-03	3	18	21	27	21	7	3	53	23	67
2018	CH-04	5	25	18	40	5	0	8	49	32	40
2018	CH-05	9	5	45	18	23	0	0	41	14	22
2017	CH	9	14	30	22	17	3	6	43	25	209
2017	CH-02	10	6	25	26	26	1	6	56	17	69
2017	CH-03	8	13	32	20	12	5	11	38	25	74
2017	CH-04	6	22	29	23	17	3	0	42	29	34
2017	CH-05	0	22	43	26	9	0	0	35	22	22
2014	CH	6	15	25	32	12	4	6	48	24	258
2014	CH-02	6	17	23	31	13	4	7	49	26	100
2014	CH-03	4	14	27	29	13	6	7	48	21	86
2014	CH-04	10	10	27	33	12	0	6	49	22	44
2014	CH-05	4	16	24	52	0	0	4	54	21	23
2011	CH	5	10	22	36	19	3	5	60	16	275
2011	CH-02	4	6	19	38	22	5	6	67	11	109
2011	CH-03	3	11	22	39	16	4	5	61	15	93
2011	CH-04	8	14	19	43	11	0	5	57	23	37
2011	CH-05	7	21	38	14	21	0	0	34	28	29
2008	CH	8	16	25	25	16	5	5	46	27	257
2008	CH-02	1	10	22	33	22	7	4	62	13	96
2008	CH-03	11	19	26	15	13	6	9	33	36	99
2008	CH-04	0	17	33	29	21	0	0	50	17	24
2008	CH-05	22	15	26	26	7	4	0	35	38	27

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	9	24	34	15	9	5	4	26	36	196
2018	CH-02	5	17	38	12	11	9	8	28	26	65
2018	CH-03	11	26	27	18	12	5	2	32	39	66
2018	CH-04	13	20	45	15	0	3	5	16	35	40
2018	CH-05	9	45	23	14	9	0	0	23	55	22
2017	CH	10	25	30	17	7	3	8	26	40	209
2017	CH-02	7	16	35	19	10	6	7	33	27	69
2017	CH-03	9	28	25	17	7	3	12	28	42	74
2017	CH-04	17	37	31	12	3	0	0	14	54	34
2017	CH-05	18	30	31	22	0	0	0	22	47	22
2014	CH	13	22	30	19	9	3	6	30	37	260
2014	CH-02	11	19	25	24	12	2	8	39	33	101
2014	CH-03	13	17	33	17	9	5	6	29	34	87
2014	CH-04	19	21	32	14	8	2	4	24	42	44
2014	CH-05	12	40	32	16	0	0	0	16	52	23

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	35	35	8	11	9	2	1	71	20	196
2018	CH-02	28	43	9	11	8	0	2	72	19	65
2018	CH-03	31	28	9	16	12	3	0	62	29	67
2018	CH-04	40	35	8	5	10	3	0	77	15	40
2018	CH-05	59	27	5	9	0	0	0	86	9	22
2017	CH	40	33	12	6	7	1	0	74	14	209
2017	CH-02	38	48	7	1	4	1	0	87	6	69
2017	CH-03	40	24	18	5	11	3	0	65	16	74
2017	CH-04	40	34	9	9	9	0	0	74	17	34
2017	CH-05	44	26	9	21	0	0	0	70	21	22
2014	CH	36	36	10	11	5	1	0	73	16	261
2014	CH-02	36	35	13	10	6	1	0	72	16	102
2014	CH-03	32	34	10	17	5	2	0	68	23	87
2014	CH-04	41	36	10	4	6	2	0	79	11	44
2014	CH-05	48	44	8	0	0	0	0	92	0	23

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	42	36	13	6	3	0	78	9	197
2018	CH-02	32	45	14	8	2	0	77	9	65
2018	CH-03	43	36	12	4	4	0	79	9	67
2018	CH-04	43	30	15	10	3	0	73	13	40
2018	CH-05	64	18	14	0	5	0	82	5	22
2017	CH	46	41	7	5	1	0	87	6	209
2017	CH-02	48	42	7	1	1	0	90	3	69
2017	CH-03	49	36	8	5	3	0	84	8	74
2017	CH-04	46	40	6	9	0	0	86	9	34
2017	CH-05	31	56	4	9	0	0	87	9	22
2014	CH	38	46	8	5	2	1	84	8	261
2014	CH-02	38	43	11	7	2	0	81	9	102
2014	CH-03	44	43	3	4	4	1	88	9	87
2014	CH-04	31	46	12	8	0	2	79	9	44
2014	CH-05	28	68	4	0	0	0	96	0	23

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	37	41	14	5	3	1	78	8	196
2018	CH-02	30	45	17	6	2	0	75	8	64
2018	CH-03	31	39	16	7	4	1	71	12	67
2018	CH-04	43	45	8	3	3	0	88	5	40
2018	CH-05	59	27	14	0	0	0	86	0	22

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	36	36	16	5	3	4	1	76	8	194
2018	CH-02	35	42	15	3	3	2	0	78	6	65
2018	CH-03	28	40	13	7	4	4	1	73	13	67
2018	CH-04	42	26	16	5	0	8	3	76	6	38
2018	CH-05	55	18	27	0	0	0	0	73	0	22
2017	CH	41	39	11	2	3	4	0	83	6	209
2017	CH-02	39	41	13	1	4	1	0	81	6	69
2017	CH-03	31	47	13	0	3	5	1	83	3	74
2017	CH-04	54	26	6	6	3	6	0	85	9	34
2017	CH-05	44	35	9	8	4	0	0	79	12	22
2014	CH	42	41	9	2	3	3	0	85	6	261
2014	CH-02	43	44	9	1	2	1	1	88	3	102
2014	CH-03	38	41	8	5	4	4	0	82	10	87
2014	CH-04	46	29	14	2	4	4	0	78	7	44
2014	CH-05	52	39	4	0	0	4	0	96	0	23

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	38	41	13	4	3	1	1	80	7	194
2018	CH-02	43	35	13	6	3	0	0	78	10	63
2018	CH-03	31	45	13	4	3	1	1	78	8	67
2018	CH-04	33	46	13	3	3	3	0	82	5	39
2018	CH-05	50	32	18	0	0	0	0	82	0	22
2017	CH	36	47	11	2	3	1	0	84	5	209
2017	CH-02	41	39	12	3	3	3	0	82	6	69
2017	CH-03	28	53	13	1	3	1	1	83	4	74
2017	CH-04	40	46	6	6	3	0	0	86	9	34
2017	CH-05	35	47	13	0	4	0	0	82	4	22
2014	CH	41	41	10	3	4	1	0	82	7	261
2014	CH-02	44	42	9	3	2	1	0	86	5	102
2014	CH-03	40	38	11	2	8	1	0	80	10	87
2014	CH-04	35	36	14	6	4	4	0	74	11	44
2014	CH-05	40	48	8	4	0	0	0	88	4	23
2011	CH	33	42	11	5	5	3	0	78	10	276
2011	CH-02	34	44	12	4	4	4	0	80	8	110
2011	CH-03	37	38	12	5	6	1	1	76	12	93
2011	CH-04	24	43	14	8	5	5	0	71	14	37
2011	CH-05	34	48	3	10	3	0	0	83	14	29

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	44	37	12	4	3	1	81	6	194
2018	CH-02	43	43	12	0	2	0	86	2	65
2018	CH-03	35	35	15	8	5	2	72	13	65
2018	CH-04	54	31	10	3	3	0	85	5	39
2018	CH-05	59	27	9	5	0	0	86	5	22
2017	CH	49	36	7	4	3	0	86	7	207
2017	CH-02	52	40	6	0	3	0	91	3	68
2017	CH-03	43	41	7	5	4	0	84	9	73
2017	CH-04	62	26	9	3	0	0	88	3	34
2017	CH-05	40	35	13	12	0	0	75	12	22
2014	CH	46	39	8	4	3	1	86	7	261
2014	CH-02	46	42	9	3	1	0	87	4	102
2014	CH-03	47	41	3	2	6	1	88	9	87
2014	CH-04	46	27	14	8	2	2	74	11	44
2014	CH-05	48	39	8	4	0	0	88	4	23
2011	CH	40	38	11	6	4	1	79	10	276
2011	CH-02	37	43	9	5	5	1	81	10	110
2011	CH-03	43	40	9	3	4	1	84	8	93
2011	CH-04	49	19	11	14	8	0	68	22	37
2011	CH-05	34	31	28	7	0	0	66	7	29
2008	CH	33	45	12	6	3	1	79	9	256
2008	CH-02	34	48	9	5	2	1	83	7	96
2008	CH-03	35	42	13	7	3	0	77	10	98
2008	CH-04	25	50	13	8	4	0	75	13	24
2008	CH-05	37	44	11	4	0	4	85	4	27

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	19	30	17	14	6	7	7	57	23	197
2018	CH-02	12	28	22	22	5	6	6	46	30	65
2018	CH-03	16	25	21	13	9	6	9	49	26	67
2018	CH-04	28	30	13	5	5	15	5	72	13	40
2018	CH-05	27	50	5	14	0	0	5	81	14	22
2017	CH	23	33	19	10	7	5	3	61	19	209
2017	CH-02	20	33	22	10	4	4	6	60	16	69
2017	CH-03	23	29	18	12	9	7	3	57	23	74
2017	CH-04	31	34	14	9	6	6	0	69	15	34
2017	CH-05	31	38	18	9	4	0	0	69	13	22
2014	CH	22	34	19	11	6	4	4	60	19	261
2014	CH-02	19	25	20	15	9	5	6	50	27	102
2014	CH-03	19	30	21	12	7	5	4	54	22	87
2014	CH-04	27	48	13	6	2	4	0	78	9	44
2014	CH-05	32	52	12	4	0	0	0	84	4	23

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	25	44	17	6	5	2	2	72	11	197
2018	CH-02	14	49	17	6	8	3	3	67	15	65
2018	CH-03	28	40	16	7	4	1	1	71	12	67
2018	CH-04	23	53	18	3	3	3	0	77	5	40
2018	CH-05	55	23	14	9	0	0	0	77	9	22
2017	CH	32	38	14	7	5	2	1	72	13	208
2017	CH-02	25	47	10	7	7	0	3	74	15	68
2017	CH-03	25	37	18	8	7	5	0	66	15	74
2017	CH-04	34	43	12	9	0	3	0	79	9	34
2017	CH-05	52	22	22	4	0	0	0	74	4	22
2014	CH	28	39	15	8	4	5	1	72	12	261
2014	CH-02	31	42	14	7	3	4	0	76	10	102
2014	CH-03	21	34	21	10	3	8	2	62	14	87
2014	CH-04	31	36	12	11	6	4	0	70	18	44
2014	CH-05	44	48	4	0	4	0	0	92	4	23
2011	CH	23	40	12	11	6	8	1	69	18	275
2011	CH-02	18	43	13	11	4	10	2	69	16	110
2011	CH-03	26	35	15	8	6	8	2	68	15	93
2011	CH-04	14	46	3	19	14	5	0	63	34	37
2011	CH-05	39	29	14	11	4	4	0	70	15	28
2008	CH	20	41	14	11	5	8	1	67	18	257
2008	CH-02	18	47	13	5	4	10	2	74	11	97
2008	CH-03	21	34	14	17	4	8	1	61	24	98
2008	CH-04	13	50	13	13	8	4	0	65	22	24
2008	CH-05	30	41	22	4	4	0	0	70	7	27

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	28	41	22	3	5	2	1	70	7	196
2018	CH-02	23	45	20	3	5	3	2	71	8	65
2018	CH-03	25	40	21	4	7	1	0	67	12	67
2018	CH-04	33	35	30	0	3	0	0	68	3	40
2018	CH-05	38	43	19	0	0	0	0	81	0	21

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	15	26	24	13	11	9	3	46	27	197
2018	CH-02	14	34	17	15	11	6	3	53	29	65
2018	CH-03	13	24	24	13	15	7	3	42	32	67
2018	CH-04	10	25	28	8	10	18	3	44	22	40
2018	CH-05	27	18	32	18	0	5	0	48	19	22
2017	CH	16	26	14	16	13	12	2	50	33	208
2017	CH-02	22	26	13	16	9	13	1	56	29	69
2017	CH-03	13	28	14	14	16	11	3	48	35	73
2017	CH-04	14	26	17	17	9	17	0	48	31	34
2017	CH-05	13	26	18	13	16	4	9	46	34	22
2014	CH	14	22	21	17	13	11	1	42	34	261
2014	CH-02	16	21	19	17	15	12	1	42	36	102
2014	CH-03	12	26	18	15	13	14	2	45	33	87
2014	CH-04	16	17	16	21	17	11	2	38	43	44
2014	CH-05	16	24	35	16	4	4	0	42	21	23
2011	CH	11	19	17	17	14	19	3	38	40	274
2011	CH-02	9	19	17	21	10	22	2	37	40	110
2011	CH-03	14	23	20	11	16	10	5	44	32	91
2011	CH-04	5	16	11	11	24	32	0	32	52	37
2011	CH-05	17	10	17	28	10	14	3	33	46	29

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CH	9	91	197
2018	CH-02	9	91	65
2018	CH-03	10	90	67

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	CH	61	18

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	CH	56	18

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	CH	0	18

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	CH	0	18

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	CH	0	18

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	CH	33	18

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	CH	39	18

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	CH	50	18

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	CH	39	18

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	CH	39	18

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	CH	61	18

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	CH	39	18

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	CH	0	18

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	CH	0	18

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	CH	50	18

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	CH	28	18

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	CH	0	18

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	CH	33	18

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	CH	0	17

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	CH	0	17

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	CH	0	17

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	CH	35	17

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	CH	0	17

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	CH	71	17

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	13	16	19	8	3	31	11	50	17	196
2018	CH-02	9	17	20	11	3	31	9	44	23	65
2018	CH-03	15	13	22	7	1	27	13	48	15	67
2018	CH-04	8	20	13	5	5	43	8	55	20	40
2018	CH-05	27	18	18	5	0	18	14	67	7	22
2017	CH	16	14	16	5	7	32	9	52	21	209
2017	CH-02	22	15	16	4	4	32	7	60	14	69
2017	CH-03	9	20	12	4	7	38	11	57	20	74
2017	CH-04	12	6	14	12	6	37	14	36	36	34
2017	CH-05	18	13	31	4	16	13	4	37	25	22
2014	CH	14	12	21	4	6	32	10	46	17	261
2014	CH-02	9	12	23	5	8	32	12	36	22	102
2014	CH-03	10	17	14	3	7	36	13	52	21	87
2014	CH-04	23	8	21	4	6	32	6	50	17	44
2014	CH-05	40	0	31	0	0	24	4	56	0	23

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	28	38	18	5	2	8	2	73	7	195
2018	CH-02	29	34	22	6	2	8	0	68	8	65
2018	CH-03	25	39	16	6	1	9	3	73	8	67
2018	CH-04	23	46	13	3	3	10	3	79	6	39
2018	CH-05	41	32	23	0	0	5	0	76	0	22
2017	CH	30	33	17	5	4	11	0	71	10	209
2017	CH-02	41	35	14	1	1	7	0	81	3	69
2017	CH-03	20	32	20	6	4	18	0	63	13	74
2017	CH-04	29	36	17	3	3	12	0	74	7	34
2017	CH-05	31	35	18	9	8	0	0	66	16	22
2014	CH	27	26	19	5	5	18	1	65	12	261
2014	CH-02	20	29	22	8	5	13	2	59	15	102
2014	CH-03	28	30	12	1	8	21	0	73	12	87
2014	CH-04	31	17	16	8	2	25	0	64	14	44
2014	CH-05	44	12	31	0	0	12	0	64	0	23
2011	CH	27	36	15	6	4	13	0	72	11	275
2011	CH-02	27	37	15	5	4	12	1	74	9	110
2011	CH-03	25	39	11	7	7	12	0	73	15	92
2011	CH-04	27	22	16	11	0	24	0	64	14	37
2011	CH-05	31	38	24	3	0	3	0	71	4	29

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CH	8	92	194
2018	CH-03	9	91	64

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	CH	50	16

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	CH	69	16

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	CH	0	16

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	CH	0	16

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	CH	50	16

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	CH	31	16

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	CH	31	16

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	CH	0	16

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	CH	0	16

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	CH	0	16

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	CH	0	16

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	CH	56	16

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	CH	0	16

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	CH	0	16

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	CH	0	16

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	CH	0	16

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	CH	38	16

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	CH	0	16

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	CH	0	16

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	CH	0	16

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	14	18	19	5	3	31	11	54	13	196
2018	CH-02	8	23	18	8	2	29	12	53	16	65
2018	CH-03	18	12	20	6	5	29	11	50	18	66
2018	CH-04	5	20	15	3	3	45	10	56	11	40
2018	CH-05	32	14	27	0	0	14	14	63	0	22
2017	CH	16	16	17	4	3	36	9	58	12	209
2017	CH-02	28	14	12	1	3	33	9	73	7	69
2017	CH-03	7	24	13	1	4	42	9	63	11	74
2017	CH-04	9	9	14	12	3	39	14	38	31	34
2017	CH-05	18	18	31	8	0	22	4	48	10	22
2014	CH	14	14	17	4	2	39	10	54	11	260
2014	CH-02	10	13	18	6	3	39	12	45	18	102
2014	CH-03	11	17	14	2	2	46	8	60	9	86
2014	CH-04	14	11	21	4	2	34	14	48	12	44
2014	CH-05	32	12	16	0	0	32	8	73	0	23

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	27	36	17	5	3	10	2	72	9	197
2018	CH-02	26	40	12	6	5	9	2	74	12	65
2018	CH-03	22	33	21	6	4	10	3	64	12	67
2018	CH-04	28	43	13	3	0	13	3	82	3	40
2018	CH-05	45	18	32	0	0	5	0	67	0	22
2017	CH	31	35	13	4	3	14	0	77	8	209
2017	CH-02	45	35	7	3	3	6	1	86	6	69
2017	CH-03	23	34	13	3	3	25	0	76	7	74
2017	CH-04	20	42	12	9	3	14	0	73	14	34
2017	CH-05	26	35	26	8	0	4	0	64	8	22
2014	CH	27	31	15	2	2	20	2	75	6	261
2014	CH-02	24	36	17	3	3	15	2	73	7	102
2014	CH-03	26	36	9	2	2	24	1	83	6	87
2014	CH-04	31	17	21	2	2	23	4	66	6	44
2014	CH-05	40	16	24	0	0	20	0	70	0	23
2011	CH	36	34	15	1	2	12	0	80	4	275
2011	CH-02	34	39	14	1	3	9	1	81	4	110
2011	CH-03	34	33	17	2	3	11	0	74	6	92
2011	CH-04	32	24	16	0	0	27	0	78	0	37
2011	CH-05	55	38	7	0	0	0	0	93	0	29

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	44	34	11	6	4	1	1	79	10	194
2018	CH-02	38	35	16	6	3	2	0	74	10	63
2018	CH-03	37	39	10	7	4	1	0	77	12	67
2018	CH-04	58	28	8	3	5	0	0	85	8	40
2018	CH-05	48	29	10	5	5	0	5	80	10	21
2017	CH	54	24	11	4	5	2	0	80	9	208
2017	CH-02	45	36	12	3	3	1	0	82	6	69
2017	CH-03	58	16	13	3	8	3	0	75	11	74
2017	CH-04	68	23	3	0	3	3	0	94	3	34
2017	CH-05	46	22	18	14	0	0	0	68	14	21

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	34	40	16	4	4	2	76	8	197
2018	CH-02	35	38	15	6	5	0	74	11	65
2018	CH-03	25	40	22	3	4	4	69	8	67
2018	CH-04	33	50	10	3	3	3	85	5	40
2018	CH-05	59	23	14	5	0	0	82	5	22
2017	CH	30	48	11	4	4	3	80	9	209
2017	CH-02	31	46	16	4	1	1	78	6	69
2017	CH-03	24	49	9	4	7	8	79	12	74
2017	CH-04	38	51	9	0	3	0	88	3	34
2017	CH-05	35	47	9	9	0	0	82	9	22

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	26	36	17	12	7	2	1	64	19	196
2018	CH-02	26	35	15	12	8	2	2	63	21	65
2018	CH-03	23	35	21	12	8	2	0	58	20	66
2018	CH-04	20	43	15	13	8	3	0	64	21	40
2018	CH-05	45	27	18	9	0	0	0	73	9	22
2017	CH	24	43	15	11	5	1	1	69	16	209
2017	CH-02	32	46	14	4	1	0	1	79	6	69
2017	CH-03	19	38	15	16	9	3	1	59	26	74
2017	CH-04	29	39	14	14	3	0	0	68	17	34
2017	CH-05	18	47	22	13	0	0	0	65	13	22

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	10	24	32	16	17	0	2	35	33	197
2018	CH-02	8	31	22	11	26	0	3	40	38	65
2018	CH-03	13	19	36	19	10	0	1	33	30	67
2018	CH-04	5	25	40	20	10	0	0	30	30	40
2018	CH-05	14	23	36	9	18	0	0	36	27	22
2017	CH	14	24	22	18	18	1	4	40	38	208
2017	CH-02	17	23	18	19	22	0	1	41	41	69
2017	CH-03	9	29	25	16	15	3	4	41	32	74
2017	CH-04	17	23	20	9	25	0	6	43	36	34
2017	CH-05	13	22	22	30	9	0	4	37	40	22

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	10	26	36	17	11	0	1	36	28	197
2018	CH-02	12	29	34	14	9	0	2	42	23	65
2018	CH-03	13	25	33	16	12	0	0	39	28	67
2018	CH-04	3	20	48	18	13	0	0	23	30	40
2018	CH-05	5	27	32	23	14	0	0	32	36	22
2017	CH	12	24	31	20	11	0	1	37	32	209
2017	CH-02	14	27	31	14	13	0	0	42	27	69
2017	CH-03	13	22	25	25	10	1	3	37	37	74
2017	CH-04	0	28	35	29	9	0	0	28	37	34
2017	CH-05	13	26	35	16	9	0	0	40	25	22

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	13	38	28	9	10	1	2	53	19	194
2018	CH-02	19	44	27	2	8	0	2	63	10	64
2018	CH-03	18	36	21	8	14	0	3	56	22	66
2018	CH-04	5	33	31	18	10	3	0	39	29	39
2018	CH-05	0	36	41	18	5	0	0	36	23	22
2017	CH	19	33	26	12	6	2	3	54	19	209
2017	CH-02	20	44	26	4	4	0	1	65	9	69
2017	CH-03	22	24	24	13	6	3	8	52	22	74
2017	CH-04	11	29	29	20	12	0	0	40	31	34
2017	CH-05	4	48	25	22	0	0	0	53	22	22

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	18	31	22	15	13	0	2	50	28	196
2018	CH-02	25	30	25	11	8	0	2	56	19	64
2018	CH-03	19	33	16	9	19	0	3	54	29	67
2018	CH-04	8	25	30	25	13	0	0	33	38	40
2018	CH-05	14	36	18	23	9	0	0	50	32	22
2017	CH	15	25	27	18	12	2	1	41	31	209
2017	CH-02	14	32	29	15	7	0	3	48	23	69
2017	CH-03	15	24	17	24	16	4	1	40	41	74
2017	CH-04	11	26	34	12	14	3	0	38	27	34
2017	CH-05	13	22	26	22	16	0	0	35	38	22

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	46	26	8	3	4	1	13	83	8	196
2018	CH-02	55	25	9	0	3	0	8	86	3	64
2018	CH-03	51	15	4	4	3	1	21	85	10	67
2018	CH-04	40	28	10	3	5	0	15	79	9	40
2018	CH-05	18	55	9	9	5	0	5	76	14	22
2017	CH	40	27	16	2	5	0	10	75	8	209
2017	CH-02	52	25	12	3	1	0	7	83	5	69
2017	CH-03	35	28	11	3	5	1	17	78	9	74
2017	CH-04	43	17	20	3	9	0	9	66	13	34
2017	CH-05	22	47	26	0	4	0	0	69	4	22

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	29	33	20	8	9	0	1	63	16	196
2018	CH-02	33	39	11	8	9	0	0	72	17	64
2018	CH-03	39	21	22	6	9	0	3	62	15	67
2018	CH-04	18	35	30	10	8	0	0	53	18	40
2018	CH-05	9	50	23	9	9	0	0	59	18	22
2017	CH	25	38	20	9	8	0	0	63	17	207
2017	CH-02	32	40	16	6	6	0	0	72	12	68
2017	CH-03	24	38	19	8	9	1	1	63	17	74
2017	CH-04	25	23	23	20	9	0	0	48	29	34
2017	CH-05	13	52	26	4	4	0	0	65	9	22

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	20	38	29	7	4	1	1	59	11	197
2018	CH-02	17	45	29	3	5	2	0	63	8	65
2018	CH-03	19	31	31	9	4	1	3	53	14	67
2018	CH-04	25	38	25	10	3	0	0	63	13	40
2018	CH-05	23	36	32	5	5	0	0	59	9	22
2017	CH	22	32	28	11	4	2	2	56	15	207
2017	CH-02	32	35	23	4	3	1	0	69	7	68
2017	CH-03	17	35	28	12	2	1	4	55	15	74
2017	CH-04	22	29	35	12	3	0	0	51	14	34
2017	CH-05	9	31	35	16	9	0	0	40	25	22

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	22	30	30	11	4	1	2	54	16	197
2018	CH-02	26	32	26	9	3	2	2	60	13	65
2018	CH-03	22	30	31	9	4	1	1	54	14	67
2018	CH-04	18	30	30	15	5	0	3	49	21	40
2018	CH-05	14	32	36	14	5	0	0	45	18	22
2017	CH	19	38	22	13	5	1	3	59	18	204
2017	CH-02	23	45	18	6	5	0	3	70	11	66
2017	CH-03	21	34	22	14	3	1	4	59	18	74
2017	CH-04	12	45	23	17	0	3	0	58	18	34
2017	CH-05	13	26	31	21	9	0	0	40	30	22

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	28	36	23	8	3	1	2	65	11	196
2018	CH-02	29	35	25	5	3	2	2	67	8	65
2018	CH-03	25	37	25	3	4	1	3	66	8	67
2018	CH-04	20	43	15	20	3	0	0	63	23	40
2018	CH-05	43	29	19	10	0	0	0	71	10	21
2017	CH	26	38	20	8	5	1	3	67	13	207
2017	CH-02	31	43	15	4	3	1	3	77	8	68
2017	CH-03	24	41	20	4	4	3	5	70	9	74
2017	CH-04	26	28	32	9	6	0	0	54	14	34
2017	CH-05	22	31	18	25	4	0	0	53	30	22

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	28	35	20	11	4	2	1	64	15	196
2018	CH-02	34	35	17	11	2	2	0	70	13	65
2018	CH-03	32	33	17	11	3	2	3	68	14	66
2018	CH-04	10	43	23	15	8	3	0	54	23	40
2018	CH-05	27	32	27	9	5	0	0	59	14	22
2017	CH	29	29	23	10	4	1	3	61	15	206
2017	CH-02	32	32	28	6	1	0	0	65	7	68
2017	CH-03	32	24	20	12	3	3	7	62	16	73
2017	CH-04	26	31	17	14	12	0	0	57	26	34
2017	CH-05	18	40	26	9	8	0	0	57	16	22

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	49	24	12	5	5	2	4	77	10	197
2018	CH-02	58	26	9	2	3	2	0	86	5	65
2018	CH-03	36	25	12	9	6	3	9	69	17	67
2018	CH-04	50	23	15	3	8	0	3	74	10	40
2018	CH-05	55	18	18	5	0	0	5	76	5	22
2017	CH	41	28	15	5	7	1	4	72	12	209
2017	CH-02	48	27	16	3	4	0	1	77	7	69
2017	CH-03	33	25	15	9	10	3	5	63	21	74
2017	CH-04	38	39	14	3	3	0	3	79	6	34
2017	CH-05	47	18	22	4	4	0	4	68	9	22

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	66	14	4	3	3	1	10	90	6	197
2018	CH-02	74	17	2	2	2	2	3	95	3	65
2018	CH-03	52	13	6	3	6	0	19	81	11	67
2018	CH-04	65	15	5	3	3	0	10	89	6	40
2018	CH-05	86	5	0	5	0	0	5	95	5	22

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	65	15	6	3	3	2	7	88	6	196
2018	CH-02	64	20	5	3	3	2	3	89	7	64
2018	CH-03	61	10	10	1	3	3	10	83	5	67
2018	CH-04	68	13	5	3	3	0	10	89	6	40
2018	CH-05	73	23	0	5	0	0	0	95	5	22
2017	CH	67	13	5	4	4	0	7	87	8	209
2017	CH-02	74	12	4	1	3	0	6	91	5	69
2017	CH-03	59	13	5	5	5	1	11	82	12	74
2017	CH-04	71	20	6	3	0	0	0	91	3	34
2017	CH-05	57	18	4	8	4	0	9	82	13	22

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	47	35	10	3	3	1	2	84	6	195
2018	CH-02	38	42	9	5	5	2	0	81	9	65
2018	CH-03	56	26	8	5	0	2	5	87	5	66
2018	CH-04	43	43	10	0	5	0	0	85	5	40
2018	CH-05	48	33	19	0	0	0	0	81	0	21
2017	CH	53	27	9	4	3	0	5	84	7	209
2017	CH-02	52	29	7	7	0	0	4	85	8	69
2017	CH-03	54	24	10	3	3	0	7	83	6	74
2017	CH-04	55	34	6	0	3	0	3	91	3	34
2017	CH-05	44	25	13	9	4	0	4	72	14	22

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	49	27	9	7	5	1	2	78	13	195
2018	CH-02	47	33	13	3	2	2	2	82	5	64
2018	CH-03	48	28	4	6	9	0	4	80	16	67
2018	CH-04	43	23	10	20	5	0	0	65	25	40
2018	CH-05	67	19	10	0	5	0	0	86	5	21
2017	CH	53	23	11	5	4	0	5	80	9	209
2017	CH-02	58	26	7	1	1	0	6	89	3	69
2017	CH-03	50	17	14	5	4	1	8	74	10	74
2017	CH-04	57	26	9	3	6	0	0	83	9	34
2017	CH-05	40	26	13	16	0	0	4	69	17	22

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	46	15	4	0	1	1	34	94	1	196
2018	CH-02	51	12	0	0	0	2	35	100	0	65
2018	CH-03	52	9	1	0	0	0	37	98	0	67
2018	CH-04	38	15	5	0	0	0	43	91	0	40
2018	CH-05	24	48	19	0	5	0	5	75	5	21
2017	CH	46	13	4	1	1	0	35	91	3	209
2017	CH-02	55	9	1	0	0	0	35	98	0	69
2017	CH-03	45	12	0	1	0	0	42	98	2	74
2017	CH-04	35	12	6	0	0	0	48	89	0	34
2017	CH-05	35	35	21	4	0	0	4	74	5	22

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	64	19	7	1	0	1	9	92	1	195
2018	CH-02	68	15	5	0	0	2	11	95	0	65
2018	CH-03	63	21	6	0	0	0	10	93	0	67
2018	CH-04	53	28	10	0	0	0	10	89	0	40
2018	CH-05	75	15	5	5	0	0	0	90	5	20
2017	CH	64	16	5	2	1	1	11	91	3	208
2017	CH-02	73	12	3	1	0	0	12	95	2	69
2017	CH-03	60	13	5	2	1	3	16	89	4	74
2017	CH-04	62	15	17	0	3	0	3	79	3	33
2017	CH-05	62	34	0	0	0	0	4	100	0	22

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	64	14	10	2	4	2	5	84	6	196
2018	CH-02	63	12	11	5	3	2	5	80	8	65
2018	CH-03	52	16	13	1	6	4	6	77	8	67
2018	CH-04	73	13	8	0	0	0	8	92	0	40
2018	CH-05	86	10	0	0	5	0	0	95	5	21
2017	CH	56	21	7	4	5	1	6	83	9	209
2017	CH-02	49	20	10	7	7	0	6	74	15	69
2017	CH-03	54	25	8	3	3	0	8	86	6	74
2017	CH-04	60	26	3	3	3	0	6	91	6	34
2017	CH-05	74	18	0	4	0	0	4	95	5	22

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	46	32	12	5	1	1	3	81	6	196
2018	CH-02	45	31	11	9	2	2	2	78	11	65
2018	CH-03	51	28	9	3	1	0	7	85	5	67
2018	CH-04	28	45	23	3	0	3	0	74	3	40
2018	CH-05	67	24	10	0	0	0	0	90	0	21
2017	CH	44	35	10	5	1	0	5	83	6	208
2017	CH-02	43	33	17	3	1	0	1	78	4	69
2017	CH-03	41	31	11	5	1	1	9	80	7	74
2017	CH-04	33	50	6	9	0	0	3	85	9	33
2017	CH-05	69	22	0	4	0	0	4	95	5	22

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	11	35	39	11	6	0	45	16	197
2018	CH-02	17	34	32	12	5	0	51	17	65
2018	CH-03	7	36	40	9	7	0	43	16	67
2018	CH-04	8	40	38	10	5	0	48	15	40
2018	CH-05	9	27	45	14	5	0	36	18	22
2017	CH	8	33	42	10	5	2	42	15	208
2017	CH-02	7	45	41	4	3	0	52	7	69
2017	CH-03	7	22	46	17	3	5	30	21	74
2017	CH-04	15	32	32	9	12	0	47	21	33
2017	CH-05	4	31	52	4	9	0	35	13	22

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	6	15	45	23	11	0	34	21	194
2018	CH-02	8	14	38	23	17	0	41	22	64
2018	CH-03	5	20	46	20	9	0	29	25	65
2018	CH-04	5	13	53	25	5	0	30	18	40
2018	CH-05	5	5	55	27	9	0	36	9	22
2017	CH	5	10	49	24	11	1	35	15	209
2017	CH-02	3	1	46	35	14	0	49	4	69
2017	CH-03	4	12	54	14	13	3	28	16	74
2017	CH-04	12	14	42	23	9	0	32	26	34
2017	CH-05	0	13	52	31	4	0	35	13	22

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	15	21	28	20	13	3	0	15	85	197
2018	CH-02	15	23	20	22	18	2	0	16	84	65
2018	CH-03	19	21	27	22	9	1	0	20	80	67
2018	CH-04	10	15	40	13	15	8	0	11	89	40
2018	CH-05	9	27	36	23	5	0	0	9	91	22
2017	CH	23	19	27	14	14	2	1	24	76	209
2017	CH-02	23	17	29	12	17	1	0	23	77	69
2017	CH-03	23	22	25	15	12	1	1	23	77	74
2017	CH-04	17	26	26	14	14	3	0	18	82	34
2017	CH-05	34	9	35	9	9	4	0	36	64	22

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	CH	15	163
2018	CH-02	19	54
2018	CH-03	17	53
2018	CH-04	12	33
2018	CH-05	5	20
2017	CH	17	154
2017	CH-02	20	51
2017	CH-03	20	55
2017	CH-04	14	27
2017	CH-05	0	14

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	CH	54	163
2018	CH-02	48	54
2018	CH-03	49	53
2018	CH-04	64	33
2018	CH-05	65	20
2017	CH	52	154
2017	CH-02	51	51
2017	CH-03	55	55
2017	CH-04	53	27
2017	CH-05	50	14

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	CH	18	163
2018	CH-02	15	54
2018	CH-03	21	53
2018	CH-04	18	33
2018	CH-05	15	20
2017	CH	15	154
2017	CH-02	20	51
2017	CH-03	14	55
2017	CH-04	14	27
2017	CH-05	14	14

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	CH	36	163
2018	CH-02	24	54
2018	CH-03	40	53
2018	CH-04	42	33
2018	CH-05	45	20
2017	CH	45	154
2017	CH-02	37	51
2017	CH-03	42	55
2017	CH-04	61	27
2017	CH-05	71	14

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	CH	10	163
2018	CH-02	9	54
2018	CH-03	9	53
2018	CH-04	18	33
2018	CH-05	0	20
2017	CH	8	154
2017	CH-02	12	51
2017	CH-03	7	55
2017	CH-04	7	27
2017	CH-05	0	14

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	CH	52	163
2018	CH-02	52	54
2018	CH-03	45	53
2018	CH-04	67	33
2018	CH-05	50	20

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	CH	27	163
2018	CH-02	26	54
2018	CH-03	40	53
2018	CH-04	18	33
2018	CH-05	10	20
2017	CH	46	154
2017	CH-02	49	51
2017	CH-03	51	55
2017	CH-04	32	27
2017	CH-05	29	14

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	CH	1	32	24	16	6	21	160
2018	CH-02	0	40	28	13	0	19	53
2018	CH-03	0	31	22	20	6	22	51
2018	CH-04	0	24	27	21	6	21	33
2018	CH-05	10	25	15	5	25	20	20
2017	CH	1	48	20	13	4	15	152
2017	CH-02	2	45	20	10	2	22	51
2017	CH-03	2	51	20	11	4	12	55
2017	CH-04	0	60	11	14	7	7	27
2017	CH-05	0	23	46	23	0	8	13

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CH	21	79	162
2018	CH-02	28	72	54
2018	CH-03	19	81	52
2018	CH-04	15	85	33
2018	CH-05	15	85	20

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	38	14	18	10	5	3	11	60	18	195
2018	CH-02	35	18	22	6	6	3	9	61	14	65
2018	CH-03	34	14	15	14	3	5	15	60	21	65
2018	CH-04	43	8	15	18	5	0	13	57	26	40
2018	CH-05	50	14	18	0	9	5	5	70	10	22

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	6	19	20	20	28	2	5	27	51	162
2018	CH-02	7	15	15	28	24	6	6	25	58	54
2018	CH-03	4	25	17	15	31	2	6	31	50	52
2018	CH-04	3	21	27	21	27	0	0	24	48	33
2018	CH-05	10	15	25	10	30	0	10	28	44	20
2017	CH	10	26	18	18	20	3	6	39	42	155
2017	CH-02	15	25	17	19	17	0	6	43	39	52
2017	CH-03	5	19	16	19	30	4	7	27	55	55
2017	CH-04	7	36	21	11	14	4	7	48	28	27
2017	CH-05	7	21	29	29	7	7	0	31	38	14

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CH	2	7	16	19	53	1	1	10	74	162
2018	CH-02	2	6	9	31	48	2	2	8	83	54
2018	CH-03	2	13	17	12	56	0	0	15	67	52
2018	CH-04	0	3	30	12	55	0	0	3	67	33
2018	CH-05	5	0	10	20	60	0	5	5	84	20
2017	CH	3	8	11	21	51	3	3	11	77	155
2017	CH-02	6	12	10	21	50	0	2	18	73	52
2017	CH-03	2	9	12	16	54	4	4	11	75	55
2017	CH-04	0	4	14	24	47	7	4	4	80	27
2017	CH-05	0	7	14	21	50	7	0	8	77	14

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for Health Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CH

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources