2018 Public Service Employee Survey Results by Theme for Health Canada by Question 78.1. Occupational category (variable derived from question 78)

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 60 34 3 1 2 0 0 94 2 123
2018 Scientific and Professional 36 44 10 6 4 0 0 80 10 2338
2018 Administration and Foreign Services 34 40 14 7 5 0 0 74 12 1371
2018 Technical 37 42 10 9 2 0 0 79 11 125
2018 Administrative Support 38 36 11 7 7 0 0 75 14 168
2018 Operational 37 56 7 0 0 0 0 93 0 15
2018 Other 34 46 6 10 4 0 0 80 14 118
2017 Executive 60 36 1 4 0 0 0 95 4 130
2017 Scientific and Professional 36 44 9 7 4 0 0 80 11 2761
2017 Administration and Foreign Services 29 45 12 9 5 0 0 74 14 1978
2017 Technical 38 39 7 10 6 0 0 77 15 229
2017 Administrative Support 32 40 14 8 5 0 0 72 14 491
2017 Operational 60 17 16 6 0 1 0 77 6 43
2017 Other 42 37 11 5 5 0 0 79 10 118
2014 Executive 53 37 1 5 3 0 0 90 8 168
2014 Scientific and Professional 29 47 9 10 4 0 0 77 14 2889
2014 Administration and Foreign Services 28 42 13 10 6 0 0 71 16 2281
2014 Technical 35 46 9 7 4 0 0 81 10 308
2014 Administrative Support 25 44 12 12 8 0 0 69 20 630
2014 Operational 49 38 9 0 5 0 0 86 5 60
2014 Other 30 56 9 1 3 0 0 86 5 86

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 57 28 7 5 2 0 0 85 7 124
2018 Scientific and Professional 33 39 13 9 6 0 0 72 15 2349
2018 Administration and Foreign Services 36 34 13 10 7 0 0 70 18 1377
2018 Technical 30 41 10 11 8 0 0 70 19 125
2018 Administrative Support 33 43 8 9 5 1 0 77 14 168
2018 Operational 30 35 28 0 7 0 0 65 7 15
2018 Other 43 36 9 6 5 1 0 80 11 118
2017 Executive 54 31 5 6 3 0 0 85 9 130
2017 Scientific and Professional 30 38 12 11 8 0 0 69 19 2760
2017 Administration and Foreign Services 31 37 12 11 9 0 0 68 20 1971
2017 Technical 29 35 9 16 10 0 0 64 27 229
2017 Administrative Support 32 32 15 9 12 0 0 64 21 489
2017 Operational 36 39 9 7 7 1 0 76 15 43
2017 Other 44 33 12 6 5 0 0 77 11 118

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 71 24 4 1 1 0 0 94 2 123
2018 Scientific and Professional 49 37 10 3 1 0 0 86 4 2334
2018 Administration and Foreign Services 50 34 10 4 2 0 0 84 6 1372
2018 Technical 53 36 7 1 2 0 1 90 2 124
2018 Administrative Support 52 31 11 3 2 0 0 83 5 167
2018 Operational 65 28 7 0 0 0 0 93 0 15
2018 Other 43 37 13 6 1 0 0 80 7 116
2017 Executive 74 24 2 0 1 0 0 98 1 130
2017 Scientific and Professional 53 35 8 3 1 0 0 87 4 2755
2017 Administration and Foreign Services 48 37 10 3 2 0 0 86 5 1975
2017 Technical 54 34 7 2 1 0 0 89 4 228
2017 Administrative Support 51 31 13 3 2 0 0 83 5 489
2017 Operational 73 18 3 5 0 1 0 92 5 43
2017 Other 48 32 15 0 5 0 0 80 5 118
2014 Executive 75 21 1 2 1 0 0 96 2 167
2014 Scientific and Professional 57 32 7 3 1 0 0 89 4 2886
2014 Administration and Foreign Services 59 28 8 3 2 0 0 87 5 2282
2014 Technical 67 26 5 2 0 0 0 93 2 308
2014 Administrative Support 60 30 7 2 1 0 0 90 3 631
2014 Operational 73 21 5 1 0 0 0 94 1 60
2014 Other 60 33 6 1 0 0 0 94 1 86

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 57 36 3 2 2 0 0 93 3 122
2018 Scientific and Professional 39 43 10 6 3 0 0 82 8 2347
2018 Administration and Foreign Services 39 39 12 6 4 0 0 78 10 1380
2018 Technical 40 44 11 5 1 0 0 83 6 124
2018 Administrative Support 46 34 11 6 4 0 0 80 10 168
2018 Operational 72 21 7 0 0 0 0 93 0 15
2018 Other 40 44 9 2 4 1 0 84 6 117
2017 Executive 59 36 2 1 2 0 0 95 2 129
2017 Scientific and Professional 40 41 10 5 3 0 0 81 9 2752
2017 Administration and Foreign Services 36 41 12 6 4 0 0 78 10 1974
2017 Technical 46 35 9 5 4 0 0 82 9 227
2017 Administrative Support 39 35 15 6 4 0 0 74 11 488
2017 Operational 67 28 4 0 0 1 0 96 0 43
2017 Other 50 32 6 5 5 1 0 83 11 118
2014 Executive 61 27 2 8 1 0 0 89 9 167
2014 Scientific and Professional 37 41 11 7 3 0 0 79 10 2888
2014 Administration and Foreign Services 36 40 12 7 4 0 0 76 11 2280
2014 Technical 44 44 8 2 1 0 0 88 4 309
2014 Administrative Support 37 38 12 6 6 0 0 76 13 631
2014 Operational 68 23 3 2 3 0 0 91 5 60
2014 Other 49 35 8 5 3 0 0 85 7 86

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 62 25 10 2 1 0 1 87 3 125
2018 Scientific and Professional 37 35 17 6 4 1 0 72 11 2336
2018 Administration and Foreign Services 35 33 18 7 5 1 0 69 13 1375
2018 Technical 40 35 14 7 4 0 0 75 11 126
2018 Administrative Support 46 32 12 6 4 0 0 78 10 170
2018 Operational 44 35 21 0 0 0 0 79 0 15
2018 Other 61 25 9 2 3 1 0 86 5 116
2017 Executive 53 29 12 3 2 0 0 83 5 130
2017 Scientific and Professional 33 35 17 9 5 1 0 69 14 2760
2017 Administration and Foreign Services 32 34 17 9 7 1 0 67 16 1974
2017 Technical 32 34 17 9 8 0 0 66 17 229
2017 Administrative Support 36 30 17 9 7 1 0 67 16 485
2017 Operational 75 12 3 2 5 3 0 90 8 43
2017 Other 66 19 9 2 5 0 0 84 7 118
2014 Executive 42 39 11 5 3 0 0 81 8 168
2014 Scientific and Professional 25 39 17 11 7 1 0 65 18 2889
2014 Administration and Foreign Services 24 36 19 11 8 1 0 61 19 2282
2014 Technical 28 40 18 9 5 0 0 68 14 308
2014 Administrative Support 28 32 17 10 12 1 0 61 22 630
2014 Operational 47 37 9 4 3 0 0 84 7 60
2014 Other 51 30 11 3 4 0 0 82 7 86

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 62 29 4 3 1 0 1 92 4 122
2018 Scientific and Professional 35 39 15 7 4 0 0 74 11 2333
2018 Administration and Foreign Services 36 35 16 8 4 1 0 72 13 1368
2018 Technical 36 39 12 11 2 0 0 75 13 123
2018 Administrative Support 46 35 9 7 2 0 0 81 10 167
2018 Operational 51 42 7 0 0 0 0 93 0 15
2018 Other 57 28 7 6 2 1 0 85 7 113
2017 Executive 56 29 11 3 1 0 0 85 4 130
2017 Scientific and Professional 32 38 16 9 5 0 0 70 14 2764
2017 Administration and Foreign Services 32 38 15 9 6 0 0 70 15 1979
2017 Technical 30 36 18 8 8 0 0 66 16 229
2017 Administrative Support 36 33 16 7 7 1 0 70 13 486
2017 Operational 75 12 5 1 6 1 0 88 7 43
2017 Other 65 18 8 5 5 0 0 83 10 118
2014 Executive 44 38 10 4 4 0 0 82 8 168
2014 Scientific and Professional 25 39 17 13 6 0 0 64 19 2889
2014 Administration and Foreign Services 26 38 17 11 7 0 0 65 18 2278
2014 Technical 30 39 17 9 4 1 0 69 13 309
2014 Administrative Support 28 35 14 12 10 1 0 64 22 632
2014 Operational 43 37 10 7 3 0 0 79 11 60
2014 Other 51 32 7 5 4 0 0 83 10 86

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 47 24 20 6 2 2 0 72 7 124
2018 Scientific and Professional 32 29 19 10 6 4 0 63 17 2345
2018 Administration and Foreign Services 33 25 19 10 9 3 0 60 20 1380
2018 Technical 32 26 22 10 6 4 1 61 17 125
2018 Administrative Support 42 21 18 8 7 3 1 66 15 170
2018 Operational 37 28 21 7 7 0 0 65 14 15
2018 Other 38 18 20 8 6 7 3 62 16 116
2017 Executive 43 25 18 11 1 2 1 70 12 129
2017 Scientific and Professional 29 28 18 12 8 4 0 59 21 2762
2017 Administration and Foreign Services 30 24 19 12 11 3 0 57 24 1973
2017 Technical 27 24 15 10 16 8 0 56 28 229
2017 Administrative Support 33 22 20 8 12 5 0 59 21 486
2017 Operational 53 19 6 5 5 11 0 82 11 43
2017 Other 40 19 15 12 5 6 2 65 19 118
2014 Executive 37 26 21 10 5 2 0 64 15 168
2014 Scientific and Professional 25 28 19 14 10 4 0 55 25 2888
2014 Administration and Foreign Services 25 25 20 15 11 4 0 52 28 2283
2014 Technical 27 29 21 12 6 5 0 59 19 309
2014 Administrative Support 29 23 19 10 15 4 1 54 26 632
2014 Operational 41 22 20 5 6 5 1 67 11 60
2014 Other 36 22 12 12 8 9 1 65 22 85
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 65 25 6 2 1 1 1 91 3 124
2018 Scientific and Professional 48 29 11 5 4 2 0 79 10 2332
2018 Administration and Foreign Services 49 27 11 6 4 2 0 78 10 1367
2018 Technical 53 28 7 4 5 2 0 83 9 124
2018 Administrative Support 53 29 13 2 3 0 0 82 5 165
2018 Operational 51 35 14 0 0 0 0 86 0 15
2018 Other 58 29 6 3 1 2 0 89 4 117
2017 Executive 63 21 5 7 3 0 1 84 10 129
2017 Scientific and Professional 48 28 11 7 5 2 1 77 12 2765
2017 Administration and Foreign Services 47 29 11 7 4 2 0 78 11 1974
2017 Technical 48 31 6 7 5 1 0 81 13 229
2017 Administrative Support 46 27 12 6 6 2 1 76 12 491
2017 Operational 68 16 9 4 1 3 0 86 5 43
2017 Other 59 24 9 4 2 0 2 85 6 116
2014 Executive 60 24 4 5 7 0 0 84 12 168
2014 Scientific and Professional 43 31 11 7 5 2 1 76 13 2886
2014 Administration and Foreign Services 45 30 12 6 6 2 0 76 12 2283
2014 Technical 43 29 12 7 6 2 1 74 13 309
2014 Administrative Support 41 28 15 6 6 2 1 72 13 632
2014 Operational 57 21 9 6 6 0 0 78 12 60
2014 Other 59 31 3 6 0 1 0 91 7 86

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 65 23 4 4 2 0 2 90 6 124
2018 Scientific and Professional 47 31 9 8 4 1 0 79 12 2324
2018 Administration and Foreign Services 46 31 10 7 4 1 0 78 12 1366
2018 Technical 49 27 12 7 5 0 0 76 12 124
2018 Administrative Support 52 32 7 5 4 0 0 84 9 163
2018 Operational 44 42 7 7 0 0 0 86 7 15
2018 Other 53 33 5 4 3 0 1 87 7 116
2017 Executive 61 22 8 5 4 0 1 83 9 129
2017 Scientific and Professional 45 32 8 8 5 1 0 78 14 2762
2017 Administration and Foreign Services 45 31 9 9 5 1 0 77 14 1976
2017 Technical 42 35 6 10 5 1 0 78 15 229
2017 Administrative Support 44 28 12 7 7 1 1 74 14 491
2017 Operational 54 25 9 4 2 1 5 84 7 43
2017 Other 53 29 4 7 3 1 3 86 10 117
2014 Executive 60 27 4 4 5 0 0 88 8 168
2014 Scientific and Professional 40 35 9 9 6 1 0 76 15 2885
2014 Administration and Foreign Services 42 32 10 9 6 0 0 75 15 2281
2014 Technical 40 37 10 7 6 1 0 77 13 309
2014 Administrative Support 40 34 9 9 7 0 0 74 17 632
2014 Operational 55 24 6 7 8 0 0 79 15 60
2014 Other 53 27 9 7 2 1 1 82 9 86

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 62 26 7 2 2 0 1 89 4 124
2018 Scientific and Professional 49 28 11 7 5 0 0 77 12 2335
2018 Administration and Foreign Services 52 26 10 7 5 1 0 78 12 1374
2018 Technical 52 29 8 7 3 0 0 81 10 124
2018 Administrative Support 59 24 10 3 4 0 1 84 7 167
2018 Operational 58 42 0 0 0 0 0 100 0 15
2018 Other 64 24 5 5 3 0 0 87 8 118
2017 Executive 61 20 6 9 2 0 1 82 12 130
2017 Scientific and Professional 50 27 10 7 6 0 0 77 13 2761
2017 Administration and Foreign Services 54 24 9 7 5 0 0 79 12 1970
2017 Technical 51 29 8 7 5 0 0 80 12 229
2017 Administrative Support 50 25 13 4 8 0 0 75 12 489
2017 Operational 59 22 14 1 2 1 0 82 4 43
2017 Other 61 22 7 7 3 0 1 83 10 118
2014 Executive 60 26 4 3 7 0 0 86 10 166
2014 Scientific and Professional 46 29 10 9 6 1 0 75 15 2887
2014 Administration and Foreign Services 50 27 9 7 6 0 0 78 13 2280
2014 Technical 49 32 9 6 4 0 0 80 10 309
2014 Administrative Support 47 27 13 7 7 0 0 74 13 630
2014 Operational 62 20 8 4 5 0 0 83 9 60
2014 Other 58 28 9 4 1 0 0 86 6 86

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 53 27 9 6 3 1 0 81 10 124
2018 Scientific and Professional 29 30 17 9 5 10 0 66 15 2351
2018 Administration and Foreign Services 28 32 16 10 6 7 0 65 18 1380
2018 Technical 31 28 17 8 5 11 0 66 14 126
2018 Administrative Support 41 29 13 6 5 7 0 75 12 166
2018 Operational 44 21 35 0 0 0 0 65 0 15
2018 Other 52 23 5 1 5 11 2 87 7 118
2017 Executive 42 39 8 6 5 0 0 81 11 130
2017 Scientific and Professional 24 33 15 10 7 11 0 64 19 2766
2017 Administration and Foreign Services 26 33 17 10 8 6 0 63 19 1977
2017 Technical 28 26 17 11 5 12 0 62 18 229
2017 Administrative Support 30 29 18 9 6 7 1 64 16 490
2017 Operational 35 24 6 5 10 13 6 74 19 43
2017 Other 53 21 9 4 3 9 1 81 9 118
2014 Executive 40 42 8 6 3 2 0 83 9 168
2014 Scientific and Professional 21 32 19 10 6 12 0 60 18 2883
2014 Administration and Foreign Services 23 34 17 11 6 8 0 62 19 2281
2014 Technical 26 35 18 8 5 9 0 66 14 308
2014 Administrative Support 24 32 19 8 8 9 1 62 17 632
2014 Operational 42 21 17 6 4 7 3 69 11 60
2014 Other 43 22 10 6 4 14 1 76 12 86

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 60 25 8 4 2 0 0 85 7 123
2018 Scientific and Professional 24 33 18 14 7 3 0 59 22 2341
2018 Administration and Foreign Services 26 33 18 13 7 2 0 61 21 1379
2018 Technical 24 33 22 12 6 2 0 59 19 126
2018 Administrative Support 40 30 11 9 5 5 0 73 15 167
2018 Operational 37 35 21 0 7 0 0 72 7 15
2018 Other 49 26 6 2 5 9 2 85 8 117
2017 Executive 42 38 10 5 5 0 0 80 10 130
2017 Scientific and Professional 20 34 18 15 9 3 0 55 26 2764
2017 Administration and Foreign Services 22 35 18 13 9 2 0 59 23 1974
2017 Technical 21 32 18 12 11 5 0 56 25 228
2017 Administrative Support 29 26 20 10 8 6 1 59 19 490
2017 Operational 43 20 6 9 7 9 6 74 18 43
2017 Other 54 24 7 5 6 4 0 81 11 117
2014 Executive 36 40 13 7 3 1 0 77 10 168
2014 Scientific and Professional 17 32 22 15 10 4 0 51 26 2883
2014 Administration and Foreign Services 20 34 20 14 10 2 0 55 24 2279
2014 Technical 20 29 24 15 7 5 0 51 24 306
2014 Administrative Support 23 29 20 12 11 5 1 55 25 631
2014 Operational 40 17 21 12 6 4 0 60 18 60
2014 Other 36 33 15 5 6 4 2 73 11 86

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 41 40 7 9 2 0 1 82 11 123
2018 Scientific and Professional 16 30 21 18 8 6 0 50 28 2342
2018 Administration and Foreign Services 18 32 21 16 8 5 0 52 26 1375
2018 Technical 16 32 20 13 10 10 0 53 25 126
2018 Administrative Support 35 26 15 10 7 6 0 65 19 167
2018 Operational 9 56 21 0 7 7 0 70 8 15
2018 Other 37 22 12 3 5 17 4 74 11 116
2017 Executive 32 40 13 9 5 0 0 72 15 130
2017 Scientific and Professional 13 29 21 19 11 7 0 46 32 2765
2017 Administration and Foreign Services 15 32 20 17 10 5 0 50 29 1972
2017 Technical 16 31 19 13 11 10 0 52 27 229
2017 Administrative Support 23 25 22 12 9 9 1 53 23 489
2017 Operational 33 25 9 9 7 16 1 69 20 42
2017 Other 43 24 8 8 6 8 3 75 16 118
2014 Executive 20 44 19 14 4 1 0 64 17 168
2014 Scientific and Professional 11 27 23 20 11 7 0 41 34 2884
2014 Administration and Foreign Services 14 29 22 19 11 5 0 45 32 2281
2014 Technical 13 26 27 17 8 9 0 43 27 308
2014 Administrative Support 18 28 19 14 12 8 1 50 29 631
2014 Operational 34 14 27 10 11 4 0 49 22 60
2014 Other 30 27 12 11 7 12 2 66 21 86

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 35 44 10 8 2 1 0 80 11 124
2018 Scientific and Professional 15 32 19 20 11 3 0 48 32 2345
2018 Administration and Foreign Services 16 32 17 21 10 3 0 50 33 1385
2018 Technical 17 29 21 18 11 3 0 48 30 126
2018 Administrative Support 35 30 12 11 10 3 0 67 21 165
2018 Operational 16 35 42 0 7 0 0 51 7 15
2018 Other 38 21 11 8 6 13 2 70 17 117
2017 Executive 34 42 11 7 6 0 0 76 13 130
2017 Scientific and Professional 13 32 18 20 13 4 0 47 35 2764
2017 Administration and Foreign Services 16 31 20 18 12 3 0 49 31 1976
2017 Technical 16 30 20 19 11 5 0 48 32 229
2017 Administrative Support 24 26 16 13 14 7 1 54 29 490
2017 Operational 24 37 10 4 13 13 0 70 19 42
2017 Other 43 23 10 10 5 8 1 73 16 118
2014 Executive 29 46 13 9 3 0 0 75 12 167
2014 Scientific and Professional 11 29 20 22 14 3 0 42 37 2884
2014 Administration and Foreign Services 15 31 18 20 14 2 0 47 34 2278
2014 Technical 12 36 18 20 9 5 0 51 31 308
2014 Administrative Support 18 29 18 16 13 5 1 50 31 632
2014 Operational 31 17 21 16 9 6 0 51 27 60
2014 Other 28 36 14 5 5 9 2 73 12 85
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 47 30 12 8 3 0 0 77 11 124
2018 Scientific and Professional 28 36 17 11 8 1 0 64 19 2340
2018 Administration and Foreign Services 33 33 14 12 8 0 0 66 20 1378
2018 Technical 23 40 14 15 8 0 0 63 23 126
2018 Administrative Support 38 32 11 8 10 1 0 71 18 168
2018 Operational 16 42 21 14 7 0 0 58 21 15
2018 Other 43 36 14 3 1 0 1 81 5 118
2017 Executive 44 28 14 9 5 0 0 73 13 130
2017 Scientific and Professional 26 37 15 12 10 0 0 63 22 2764
2017 Administration and Foreign Services 28 35 15 13 9 0 0 63 22 1978
2017 Technical 28 31 13 13 12 1 1 60 26 229
2017 Administrative Support 28 33 17 11 10 1 0 62 21 490
2017 Operational 31 39 19 1 9 1 0 71 10 43
2017 Other 47 36 4 10 2 0 0 83 12 118
2014 Executive 39 40 5 10 6 0 0 79 16 168
2014 Scientific and Professional 20 37 18 15 10 0 0 57 26 2889
2014 Administration and Foreign Services 26 35 15 14 9 0 0 61 23 2281
2014 Technical 28 37 17 12 7 0 0 65 18 308
2014 Administrative Support 22 32 18 15 13 0 0 54 28 631
2014 Operational 37 33 13 7 8 2 0 71 16 60
2014 Other 37 44 7 6 6 0 0 81 12 86

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 56 33 6 2 2 0 0 90 4 124
2018 Scientific and Professional 34 42 12 9 3 0 0 76 12 2343
2018 Administration and Foreign Services 33 38 12 11 5 0 0 72 16 1378
2018 Technical 41 42 5 9 2 1 0 84 11 125
2018 Administrative Support 45 37 11 4 2 0 0 83 6 168
2018 Operational 40 53 8 0 0 0 0 92 0 14
2018 Other 45 36 7 8 2 0 1 82 11 117
2017 Executive 53 37 6 2 2 0 0 89 5 129
2017 Scientific and Professional 31 46 9 9 4 0 0 77 13 2758
2017 Administration and Foreign Services 30 41 11 13 5 0 0 71 18 1979
2017 Technical 37 41 10 7 4 1 0 79 11 229
2017 Administrative Support 40 36 11 8 6 0 0 76 13 489
2017 Operational 63 13 13 1 2 8 0 82 4 42
2017 Other 42 40 11 6 2 0 0 81 7 118

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 40 40 7 6 1 2 4 85 7 123
2018 Scientific and Professional 11 20 19 14 10 22 4 42 32 2334
2018 Administration and Foreign Services 14 23 19 15 11 15 3 45 32 1372
2018 Technical 14 17 18 15 11 22 3 41 35 125
2018 Administrative Support 17 25 20 11 8 18 1 51 24 168
2018 Operational 28 28 21 14 7 0 2 57 21 15
2018 Other 23 18 8 4 4 33 10 72 14 117
2017 Executive 33 47 10 5 4 1 0 81 9 130
2017 Scientific and Professional 10 20 17 16 11 22 3 41 37 2764
2017 Administration and Foreign Services 14 23 18 16 12 13 3 44 34 1974
2017 Technical 10 21 17 16 19 14 2 38 42 229
2017 Administrative Support 14 21 16 15 14 17 2 44 36 489
2017 Operational 20 10 17 17 17 16 2 36 43 43
2017 Other 24 12 10 11 6 31 6 58 26 118
2014 Executive 27 42 8 17 5 1 0 69 22 168
2014 Scientific and Professional 10 21 19 18 13 17 3 38 38 2885
2014 Administration and Foreign Services 12 24 18 19 14 10 2 42 38 2280
2014 Technical 14 17 22 17 16 13 1 36 38 309
2014 Administrative Support 11 19 18 15 21 13 1 35 43 631
2014 Operational 28 26 19 5 12 10 0 60 19 59
2014 Other 17 16 8 15 10 28 5 50 37 86

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 54 34 6 3 2 0 2 89 5 124
2018 Scientific and Professional 40 36 10 8 4 1 1 77 13 2336
2018 Administration and Foreign Services 44 31 12 8 4 1 1 76 13 1371
2018 Technical 44 35 9 9 4 0 0 78 13 124
2018 Administrative Support 52 31 13 2 3 0 0 82 5 166
2018 Operational 58 21 14 0 7 0 0 79 7 15
2018 Other 43 40 9 4 2 0 2 85 6 117
2017 Executive 50 28 8 10 2 0 1 79 13 128
2017 Scientific and Professional 42 33 10 8 6 0 0 76 14 2766
2017 Administration and Foreign Services 44 32 10 8 5 1 0 76 13 1978
2017 Technical 42 36 10 6 6 0 0 79 11 229
2017 Administrative Support 44 27 14 7 7 0 1 72 14 491
2017 Operational 69 15 9 3 2 3 0 86 5 43
2017 Other 51 29 8 2 6 0 3 83 8 116
2014 Executive 51 32 5 5 7 0 0 83 12 168
2014 Scientific and Professional 38 35 11 9 5 1 0 74 15 2888
2014 Administration and Foreign Services 41 34 11 9 5 1 0 75 14 2282
2014 Technical 43 35 10 7 4 1 0 79 11 309
2014 Administrative Support 39 33 12 8 6 1 0 73 15 631
2014 Operational 63 18 8 8 3 0 0 81 11 60
2014 Other 51 34 6 7 2 1 0 85 9 86

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 57 24 11 2 2 1 4 85 3 121
2018 Scientific and Professional 24 31 16 10 5 4 10 64 17 491
2018 Administration and Foreign Services 25 30 20 9 6 3 7 62 16 364
2017 Executive 46 38 4 8 2 1 2 86 10 129
2017 Scientific and Professional 22 37 14 11 6 4 6 66 19 610
2017 Administration and Foreign Services 30 32 13 11 5 3 7 69 18 560
2017 Technical 13 53 0 20 13 0 0 67 33 15
2014 Executive 41 38 7 8 4 1 2 81 12 163
2014 Scientific and Professional 23 35 15 11 7 3 5 64 20 640
2014 Administration and Foreign Services 26 35 13 9 7 3 6 68 18 670
2014 Technical 9 41 12 23 6 3 6 55 32 32
2014 Administrative Support 41 19 21 10 9 0 0 60 19 10

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 46 39 10 4 1 0 0 86 5 125
2018 Scientific and Professional 22 48 12 14 4 0 0 70 18 2344
2018 Administration and Foreign Services 29 41 11 12 5 0 1 71 18 1373
2018 Technical 33 47 9 8 3 1 0 80 11 126
2018 Administrative Support 35 43 10 8 1 1 1 80 10 168
2018 Operational 44 21 14 7 14 0 0 65 21 15
2018 Other 35 41 12 8 3 0 2 77 11 117
2017 Executive 48 40 4 7 1 0 0 88 8 130
2017 Scientific and Professional 23 41 13 16 7 0 0 64 23 2762
2017 Administration and Foreign Services 31 38 11 13 6 0 1 69 19 1977
2017 Technical 30 37 12 12 9 0 0 67 21 229
2017 Administrative Support 30 38 12 13 6 0 0 68 20 491
2017 Operational 29 44 11 6 7 1 1 75 14 43
2017 Other 42 35 7 10 5 1 0 78 15 118
2014 Executive 39 41 7 10 2 1 0 81 13 167
2014 Scientific and Professional 19 40 15 19 8 0 0 59 27 2888
2014 Administration and Foreign Services 25 39 12 15 8 0 0 64 23 2280
2014 Technical 23 39 15 15 7 0 0 63 22 309
2014 Administrative Support 23 38 12 17 9 0 0 61 27 632
2014 Operational 31 37 12 9 8 0 4 70 18 59
2014 Other 33 38 10 13 6 0 0 71 18 86

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 66 30 2 2 1 0 0 96 2 125
2018 Scientific and Professional 44 41 8 5 2 0 0 84 7 2336
2018 Administration and Foreign Services 36 42 11 7 3 0 0 79 10 1375
2018 Technical 38 44 10 6 2 0 1 82 8 124
2018 Administrative Support 30 38 17 9 6 0 0 68 15 168
2018 Operational 37 35 14 14 0 0 0 72 14 15
2018 Other 32 42 16 8 2 0 0 73 11 118
2017 Executive 70 26 3 2 0 0 0 95 2 130
2017 Scientific and Professional 46 38 7 6 3 0 0 84 9 2761
2017 Administration and Foreign Services 36 40 11 8 4 0 0 76 12 1976
2017 Technical 51 32 8 5 3 0 0 83 9 229
2017 Administrative Support 30 37 17 9 6 0 0 68 15 490
2017 Operational 62 18 7 11 0 1 0 81 11 43
2017 Other 42 38 8 6 6 0 0 80 12 118
2014 Executive 59 33 4 3 2 0 0 92 5 168
2014 Scientific and Professional 43 39 8 7 3 0 0 82 10 2887
2014 Administration and Foreign Services 37 37 11 9 5 0 0 74 14 2283
2014 Technical 54 32 8 5 1 0 0 86 5 308
2014 Administrative Support 23 38 17 12 10 0 0 61 22 632
2014 Operational 64 27 6 1 2 0 0 91 3 60
2014 Other 43 39 10 5 3 0 0 82 8 86

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 69 28 2 1 1 0 0 97 2 124
2018 Scientific and Professional 47 41 6 4 2 0 0 88 6 2325
2018 Administration and Foreign Services 45 38 8 6 3 0 0 83 8 1366
2018 Technical 51 34 5 7 2 0 1 86 10 126
2018 Administrative Support 35 36 12 11 6 0 0 71 17 167
2018 Operational 44 28 7 7 14 0 0 72 21 15
2018 Other 36 47 11 6 0 0 0 84 6 117
2017 Executive 76 21 2 2 0 0 0 97 2 130
2017 Scientific and Professional 50 37 5 5 2 0 0 87 8 2760
2017 Administration and Foreign Services 45 36 8 7 3 0 0 82 10 1972
2017 Technical 58 29 5 5 2 0 0 88 7 229
2017 Administrative Support 37 35 12 10 5 0 0 72 16 491
2017 Operational 58 28 3 10 0 1 0 87 10 42
2017 Other 45 31 14 5 5 0 0 76 10 118
2014 Executive 65 29 2 4 1 0 0 93 5 168
2014 Scientific and Professional 47 38 6 6 3 0 0 85 9 2886
2014 Administration and Foreign Services 42 37 8 8 5 0 0 79 13 2280
2014 Technical 61 28 7 4 0 0 0 89 4 308
2014 Administrative Support 31 36 13 10 10 0 0 67 20 632
2014 Operational 63 29 3 3 2 0 0 93 4 60
2014 Other 37 44 13 5 1 0 0 81 7 86

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 40 38 14 6 1 1 0 79 7 125
2018 Scientific and Professional 18 32 19 17 11 3 0 52 29 2334
2018 Administration and Foreign Services 22 33 18 13 11 3 0 57 24 1377
2018 Technical 14 33 17 17 14 4 0 50 32 126
2018 Administrative Support 31 29 17 11 8 4 0 62 20 167
2018 Operational 23 35 14 14 14 0 0 58 28 15
2018 Other 40 32 12 5 3 6 3 79 8 117
2017 Executive 36 44 11 8 2 0 0 80 9 129
2017 Scientific and Professional 19 32 16 18 13 2 0 52 32 2758
2017 Administration and Foreign Services 25 33 16 14 9 2 0 60 23 1973
2017 Technical 19 26 16 16 19 3 0 47 37 229
2017 Administrative Support 27 28 15 15 11 3 1 57 27 489
2017 Operational 18 52 5 17 4 4 1 73 22 43
2017 Other 49 29 7 4 4 5 2 84 9 118
2014 Executive 31 42 13 9 5 0 0 73 14 168
2014 Scientific and Professional 13 29 19 21 15 2 0 43 37 2888
2014 Administration and Foreign Services 19 31 17 18 13 2 0 51 32 2280
2014 Technical 14 28 21 19 15 2 0 43 35 309
2014 Administrative Support 21 27 16 14 18 3 1 50 33 632
2014 Operational 35 12 22 20 7 2 1 49 28 59
2014 Other 30 30 14 8 5 8 4 69 15 86

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 45 38 7 8 2 0 1 83 10 125
2018 Scientific and Professional 17 29 16 17 17 3 1 48 36 2334
2018 Administration and Foreign Services 18 28 16 15 19 2 1 48 35 1380
2018 Technical 11 20 10 28 28 2 2 32 58 123
2018 Administrative Support 17 32 16 13 16 4 2 52 31 168
2018 Operational 7 14 21 35 14 7 2 23 54 15
2018 Other 24 35 11 1 7 9 13 76 10 116
2017 Executive 45 29 12 8 5 1 1 75 13 130
2017 Scientific and Professional 17 25 15 19 20 3 1 43 41 2758
2017 Administration and Foreign Services 19 26 13 17 21 3 1 47 40 1979
2017 Technical 10 17 20 18 28 4 4 29 50 228
2017 Administrative Support 20 22 17 13 22 2 3 45 37 485
2017 Operational 16 27 21 5 21 9 1 48 28 43
2017 Other 41 21 9 2 8 11 7 76 13 116
2014 Executive 36 36 8 8 8 1 2 75 17 167
2014 Scientific and Professional 11 23 14 22 25 3 2 36 49 2889
2014 Administration and Foreign Services 13 24 15 20 25 2 2 38 46 2281
2014 Technical 12 17 17 21 26 5 2 31 51 309
2014 Administrative Support 13 19 16 14 31 3 3 34 48 630
2014 Operational 22 13 25 8 25 0 7 37 35 59
2014 Other 13 13 16 14 14 11 19 37 41 85

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 65 27 5 1 2 0 0 92 3 124
2018 Scientific and Professional 31 41 13 10 5 0 0 72 14 2342
2018 Administration and Foreign Services 30 40 12 12 5 0 0 70 18 1378
2018 Technical 37 33 15 11 4 0 0 70 15 123
2018 Administrative Support 30 38 15 8 8 1 0 69 16 165
2018 Operational 16 56 21 0 7 0 0 72 7 15
2018 Other 34 42 13 6 5 1 0 76 11 117
2017 Executive 64 29 2 3 2 0 0 93 5 130
2017 Scientific and Professional 30 42 11 11 6 0 0 72 17 2754
2017 Administration and Foreign Services 30 41 11 11 6 0 0 72 17 1973
2017 Technical 31 40 13 8 7 1 0 72 15 226
2017 Administrative Support 28 38 14 10 8 1 1 68 18 489
2017 Operational 45 32 10 3 9 1 0 79 11 43
2017 Other 46 31 12 6 3 0 3 78 9 118
2014 Executive 49 38 4 7 2 0 0 87 10 168
2014 Scientific and Professional 20 45 12 15 8 0 0 65 23 2888
2014 Administration and Foreign Services 23 42 12 14 8 0 0 66 22 2283
2014 Technical 23 46 13 12 5 0 0 70 17 309
2014 Administrative Support 20 38 17 12 13 0 0 58 25 632
2014 Operational 39 41 3 14 2 0 2 81 16 60
2014 Other 32 41 16 6 4 1 1 74 10 86

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 59 31 5 2 2 0 0 90 5 123
2018 Scientific and Professional 33 34 16 11 5 0 0 68 16 2331
2018 Administration and Foreign Services 37 33 15 9 6 0 0 70 15 1368
2018 Technical 38 32 15 12 3 0 0 70 15 124
2018 Administrative Support 34 38 12 11 5 0 0 72 16 167
2018 Operational 23 42 21 7 7 0 0 65 14 15
2018 Other 41 38 11 2 6 1 0 81 9 116
2017 Executive 55 34 5 6 0 0 0 89 6 129
2017 Scientific and Professional 32 36 14 11 6 0 0 68 18 2760
2017 Administration and Foreign Services 36 35 14 9 6 0 0 72 14 1977
2017 Technical 40 26 15 12 6 0 0 66 19 227
2017 Administrative Support 31 35 16 10 7 1 1 67 17 490
2017 Operational 52 19 19 1 7 1 0 72 9 43
2017 Other 50 35 6 3 6 0 0 85 9 118
2014 Executive 46 39 5 7 3 0 0 85 10 168
2014 Scientific and Professional 26 37 16 14 8 0 0 62 22 2887
2014 Administration and Foreign Services 31 38 13 11 6 0 0 69 17 2283
2014 Technical 35 35 16 10 4 0 0 70 14 309
2014 Administrative Support 27 35 18 9 10 0 1 62 19 632
2014 Operational 40 40 12 6 2 0 0 81 7 60
2014 Other 40 29 16 5 7 3 2 71 12 86

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 56 31 7 3 2 0 0 87 6 122
2018 Scientific and Professional 30 37 16 11 5 0 1 68 16 2344
2018 Administration and Foreign Services 36 34 13 11 5 0 0 70 17 1374
2018 Technical 31 41 15 10 2 0 0 72 12 123
2018 Administrative Support 40 37 13 5 4 1 0 77 10 169
2018 Operational 44 42 7 0 7 0 0 86 7 15
2018 Other 38 42 9 6 2 2 1 82 8 118
2017 Executive 54 32 6 5 2 0 1 87 7 129
2017 Scientific and Professional 31 39 14 11 5 0 0 70 17 2753
2017 Administration and Foreign Services 34 36 13 11 6 0 0 70 16 1974
2017 Technical 35 34 13 12 5 1 0 69 18 227
2017 Administrative Support 35 36 16 7 5 0 0 72 13 489
2017 Operational 59 17 7 7 7 1 0 77 15 43
2017 Other 53 31 6 2 5 0 3 86 7 118
2014 Executive 42 41 7 7 3 0 1 84 10 167
2014 Scientific and Professional 24 40 17 12 7 0 0 64 19 2888
2014 Administration and Foreign Services 31 37 14 12 6 0 0 68 18 2281
2014 Technical 30 37 15 12 6 0 0 67 18 309
2014 Administrative Support 30 37 15 10 8 0 0 67 18 629
2014 Operational 34 54 6 2 4 0 0 88 6 60
2014 Other 36 44 11 5 0 4 1 83 5 86

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 50 35 10 2 2 1 1 87 3 125
2018 Scientific and Professional 19 39 24 9 6 4 0 60 16 2345
2018 Administration and Foreign Services 21 36 23 10 6 3 0 60 17 1376
2018 Technical 16 43 18 10 6 6 1 63 17 126
2018 Administrative Support 24 37 19 11 5 4 1 64 16 168
2018 Operational 16 28 28 7 14 7 0 47 23 15
2018 Other 32 34 16 4 2 8 3 75 7 116
2017 Executive 48 35 9 5 2 1 0 84 7 129
2017 Scientific and Professional 17 36 20 13 7 5 0 57 22 2764
2017 Administration and Foreign Services 20 37 22 10 6 4 0 60 17 1973
2017 Technical 14 39 21 13 9 5 0 55 23 229
2017 Administrative Support 22 29 22 10 9 6 2 55 21 487
2017 Operational 32 31 5 14 7 11 0 71 24 43
2017 Other 43 30 11 3 6 3 3 79 9 118

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 38 33 10 15 3 0 1 72 19 125
2018 Scientific and Professional 45 34 8 8 4 0 0 80 12 2337
2018 Administration and Foreign Services 49 31 9 7 5 0 0 80 12 1376
2018 Technical 56 26 13 2 2 0 0 82 5 125
2018 Administrative Support 52 31 7 5 3 1 1 85 8 169
2018 Operational 44 49 0 7 0 0 0 93 7 15
2018 Other 51 24 18 2 1 1 2 78 3 118
2017 Executive 34 35 11 11 9 0 0 69 21 130
2017 Scientific and Professional 42 33 9 9 6 0 0 76 16 2762
2017 Administration and Foreign Services 47 31 8 8 5 0 0 79 13 1973
2017 Technical 47 30 9 7 6 1 0 78 13 229
2017 Administrative Support 45 30 12 7 6 0 0 75 13 489
2017 Operational 61 12 15 1 6 3 1 77 8 43
2017 Other 59 27 5 4 4 0 2 87 8 118
2014 Executive 34 38 11 12 5 1 0 72 17 168
2014 Scientific and Professional 37 36 11 10 6 0 0 73 16 2884
2014 Administration and Foreign Services 41 34 9 9 6 0 0 76 15 2281
2014 Technical 38 37 12 7 4 1 1 76 11 308
2014 Administrative Support 33 34 14 8 9 0 1 68 18 632
2014 Operational 51 31 10 4 3 0 1 83 7 60
2014 Other 44 34 16 3 2 1 1 79 5 86

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 10 18 23 22 26 0 2 28 48 125
2018 Scientific and Professional 33 34 17 10 5 0 1 67 15 2350
2018 Administration and Foreign Services 35 34 19 7 5 0 0 69 12 1386
2018 Technical 52 40 6 0 0 0 2 93 0 124
2018 Administrative Support 56 25 12 2 3 0 2 83 5 170
2018 Operational 51 42 7 0 0 0 0 93 0 15
2018 Other 63 28 5 2 0 0 1 92 2 117
2017 Executive 5 25 24 26 19 0 2 30 46 130
2017 Scientific and Professional 31 37 18 8 5 0 0 69 13 2763
2017 Administration and Foreign Services 34 37 16 8 4 0 1 72 12 1979
2017 Technical 41 40 11 3 2 0 2 83 6 228
2017 Administrative Support 47 36 10 4 2 1 0 84 6 488
2017 Operational 36 40 11 5 1 1 5 81 7 43
2017 Other 57 35 5 2 2 0 0 91 4 118
2014 Executive 7 30 23 21 16 0 3 38 38 168
2014 Scientific and Professional 30 39 19 7 5 0 0 69 12 2886
2014 Administration and Foreign Services 32 37 18 7 4 0 1 69 12 2282
2014 Technical 39 34 17 7 2 0 0 74 9 308
2014 Administrative Support 43 32 15 4 4 0 1 76 9 632
2014 Operational 51 29 11 6 2 0 1 81 8 60
2014 Other 59 25 6 2 7 0 2 85 9 86

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Executive 42 38 20 124
2018 Scientific and Professional 25 37 37 2345
2018 Administration and Foreign Services 35 29 36 1386
2018 Technical 21 46 33 126
2018 Administrative Support 29 34 37 167
2018 Operational 7 44 49 15
2018 Other 39 16 45 118
2017 Executive 48 32 20 129
2017 Scientific and Professional 27 40 33 2760
2017 Administration and Foreign Services 35 29 36 1978
2017 Technical 22 43 35 229
2017 Administrative Support 32 31 37 488
2017 Operational 18 38 44 43
2017 Other 47 17 36 118
2014 Executive 42 31 27 168
2014 Scientific and Professional 26 39 35 2889
2014 Administration and Foreign Services 35 28 37 2283
2014 Technical 16 49 35 309
2014 Administrative Support 31 31 38 632
2014 Operational 15 53 32 60
2014 Other 53 18 28 86

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Executive 17 35 42 0 0 6 52
2018 Scientific and Professional 12 41 33 4 4 6 587
2018 Administration and Foreign Services 14 32 43 3 4 5 479
2018 Administrative Support 8 35 29 6 19 2 48
2018 Other 0 1 2 3 93 0 43
2017 Executive 13 31 45 5 0 6 62
2017 Scientific and Professional 13 36 31 10 2 8 737
2017 Administration and Foreign Services 11 31 44 4 3 7 702
2017 Technical 20 26 32 12 6 4 50
2017 Administrative Support 11 33 29 5 15 8 155
2017 Other 0 2 6 0 88 4 54
2014 Executive 19 39 31 9 9999 3 70
2014 Scientific and Professional 11 35 34 12 9999 8 742
2014 Administration and Foreign Services 10 29 44 6 9999 10 798
2014 Technical 33 22 19 18 9999 8 50
2014 Administrative Support 9 25 46 6 9999 14 196
2014 Operational 51 18 31 0 9999 0 10
2014 Other 2 19 10 17 9999 52 46
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 76 22 2 0 1 0 0 98 1 124
2018 Scientific and Professional 50 39 6 3 1 0 0 89 5 2350
2018 Administration and Foreign Services 45 39 9 4 2 1 0 85 6 1377
2018 Technical 38 41 9 8 4 1 0 79 12 125
2018 Administrative Support 51 33 10 4 2 1 0 84 6 169
2018 Operational 44 35 14 0 7 0 0 79 7 15
2018 Other 51 33 4 9 2 1 0 85 11 118
2017 Executive 74 23 1 2 0 0 0 98 2 130
2017 Scientific and Professional 43 42 7 5 3 0 0 85 8 2762
2017 Administration and Foreign Services 39 41 11 6 4 0 0 80 9 1972
2017 Technical 39 41 10 5 4 1 0 81 9 228
2017 Administrative Support 42 41 8 3 4 1 0 85 8 491
2017 Operational 69 10 7 10 1 3 0 81 11 43
2017 Other 57 24 10 5 4 0 1 82 8 118
2014 Executive 71 24 2 1 1 0 0 95 2 168
2014 Scientific and Professional 38 43 10 6 3 0 0 81 8 2886
2014 Administration and Foreign Services 37 40 12 6 4 0 0 78 10 2282
2014 Technical 40 39 15 3 1 1 0 80 4 308
2014 Administrative Support 36 42 12 6 3 1 0 78 9 630
2014 Operational 56 34 7 1 3 0 0 89 4 60
2014 Other 46 37 11 6 0 0 0 83 6 86

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 47 43 8 2 0 0 0 90 2 125
2018 Scientific and Professional 23 45 18 10 3 1 0 69 13 2331
2018 Administration and Foreign Services 26 42 18 9 3 2 0 70 12 1381
2018 Technical 21 46 21 6 4 2 0 69 10 126
2018 Administrative Support 38 33 17 7 3 2 0 72 10 168
2018 Operational 44 14 35 0 7 0 0 58 7 15
2018 Other 40 37 11 8 4 0 0 77 12 116
2017 Executive 44 42 12 2 1 0 0 85 3 130
2017 Scientific and Professional 23 43 17 11 5 1 0 67 16 2758
2017 Administration and Foreign Services 27 43 16 9 4 1 0 71 13 1974
2017 Technical 23 43 19 9 5 2 0 67 14 229
2017 Administrative Support 30 35 18 7 7 3 0 67 14 491
2017 Operational 44 25 12 1 11 6 0 74 13 43
2017 Other 43 40 9 4 2 3 0 85 6 118
2014 Executive 39 43 11 5 1 1 0 82 7 168
2014 Scientific and Professional 21 42 19 11 5 2 0 64 16 2886
2014 Administration and Foreign Services 24 42 19 9 4 2 0 67 13 2281
2014 Technical 21 45 20 7 4 2 0 67 12 308
2014 Administrative Support 24 40 18 6 6 4 1 67 13 632
2014 Operational 42 32 14 5 3 4 0 76 9 60
2014 Other 28 46 10 8 0 8 0 81 9 86

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 8 22 41 23 6 0 1 29 30 125
2018 Scientific and Professional 10 23 39 19 7 1 1 27 33 2346
2018 Administration and Foreign Services 11 28 34 17 8 1 1 25 40 1381
2018 Technical 6 14 32 30 16 1 1 47 20 125
2018 Administrative Support 5 14 33 28 16 2 3 46 20 170
2018 Operational 0 28 35 28 7 0 2 36 29 15
2018 Other 3 15 33 21 17 3 8 43 20 114
2017 Executive 6 30 39 16 6 0 2 23 37 130
2017 Scientific and Professional 11 23 38 18 7 1 2 26 35 2754
2017 Administration and Foreign Services 11 29 36 15 5 1 3 21 42 1966
2017 Technical 8 16 42 18 11 1 3 31 25 229
2017 Administrative Support 11 17 30 22 13 2 5 38 30 485
2017 Operational 4 17 28 21 19 1 10 45 24 43
2017 Other 5 15 31 24 22 1 3 48 20 117
2014 Executive 8 28 42 16 7 0 0 22 36 167
2014 Scientific and Professional 10 27 40 16 5 1 1 21 37 2876
2014 Administration and Foreign Services 14 31 36 12 5 0 2 18 45 2276
2014 Technical 6 24 36 24 8 0 2 33 30 306
2014 Administrative Support 10 24 35 18 8 1 3 27 36 631
2014 Operational 12 12 31 27 14 2 2 43 25 59
2014 Other 4 19 42 19 9 2 5 30 25 86

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 2 10 23 40 24 0 1 64 12 124
2018 Scientific and Professional 8 15 31 29 13 2 2 43 25 2331
2018 Administration and Foreign Services 10 19 30 24 13 3 2 38 30 1376
2018 Technical 7 9 33 27 18 4 2 48 17 124
2018 Administrative Support 6 11 24 25 26 4 4 55 19 169
2018 Operational 7 14 35 28 7 7 2 38 23 15
2018 Other 2 10 12 24 36 6 10 71 14 114
2017 Executive 3 17 32 28 18 0 2 47 21 130
2017 Scientific and Professional 10 19 30 23 12 2 3 37 31 2747
2017 Administration and Foreign Services 11 19 31 22 10 3 4 35 32 1966
2017 Technical 9 17 24 23 18 3 7 45 29 226
2017 Administrative Support 13 14 26 20 16 5 6 41 30 483
2017 Operational 10 0 23 24 33 1 9 64 11 43
2017 Other 6 9 17 26 34 3 6 66 16 118
2014 Executive 7 21 35 27 9 1 0 36 29 168
2014 Scientific and Professional 12 20 33 22 9 2 2 32 34 2875
2014 Administration and Foreign Services 15 23 31 18 9 2 3 28 39 2270
2014 Technical 9 17 30 26 12 3 2 40 28 309
2014 Administrative Support 14 24 24 18 11 4 4 32 42 629
2014 Operational 10 11 18 28 25 2 5 58 23 59
2014 Other 4 16 20 26 24 6 3 55 23 85

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 14 16 38 22 10 0 0 32 30 125
2018 Scientific and Professional 18 26 30 16 7 1 2 24 45 2337
2018 Administration and Foreign Services 25 25 28 12 6 1 2 19 52 1380
2018 Technical 11 23 36 12 11 2 5 25 37 123
2018 Administrative Support 6 18 29 20 18 2 7 42 26 167
2018 Operational 8 23 15 38 15 0 2 54 31 14
2018 Other 13 18 20 15 18 4 11 39 37 113
2017 Executive 11 25 36 20 5 0 1 26 37 130
2017 Scientific and Professional 20 26 29 14 7 2 3 22 48 2756
2017 Administration and Foreign Services 24 28 27 12 5 1 3 17 54 1968
2017 Technical 19 20 29 13 11 3 6 26 42 227
2017 Administrative Support 16 19 23 18 13 4 7 35 39 481
2017 Operational 17 10 36 6 21 8 2 30 31 43
2017 Other 13 21 21 11 23 5 6 38 38 116
2014 Executive 29 25 28 14 5 0 0 19 54 167
2014 Scientific and Professional 24 30 27 12 5 1 2 17 56 2875
2014 Administration and Foreign Services 32 29 24 9 3 1 2 13 62 2278
2014 Technical 23 28 24 14 6 2 3 21 54 308
2014 Administrative Support 20 24 25 15 7 3 6 24 48 623
2014 Operational 21 17 27 17 12 5 2 31 40 58
2014 Other 23 13 26 12 9 7 9 25 43 85

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 15 20 43 17 4 0 1 21 35 123
2018 Scientific and Professional 10 19 34 24 10 1 1 35 30 2329
2018 Administration and Foreign Services 13 21 34 21 9 1 2 30 35 1372
2018 Technical 1 6 25 44 22 0 2 68 7 125
2018 Administrative Support 2 6 27 30 30 1 5 63 8 168
2018 Operational 0 7 21 35 35 0 2 71 7 15
2018 Other 3 8 10 30 38 2 8 76 12 113
2017 Executive 11 31 42 13 3 0 0 16 42 130
2017 Scientific and Professional 10 18 36 23 10 1 2 35 28 2745
2017 Administration and Foreign Services 15 20 33 22 7 1 3 30 35 1958
2017 Technical 4 8 28 34 19 2 5 57 13 226
2017 Administrative Support 7 9 23 31 21 3 7 57 18 476
2017 Operational 6 8 20 28 23 8 8 60 16 42
2017 Other 1 13 15 32 33 1 6 69 15 116
2014 Executive 16 27 42 13 2 0 0 15 43 168
2014 Scientific and Professional 9 20 37 25 7 1 2 33 30 2871
2014 Administration and Foreign Services 14 23 36 18 6 1 2 25 38 2268
2014 Technical 4 10 30 35 17 1 2 55 15 309
2014 Administrative Support 6 17 29 27 14 2 5 45 24 630
2014 Operational 5 11 27 30 21 2 4 54 17 59
2014 Other 0 3 21 36 34 1 5 74 3 86

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 15 24 32 19 10 0 1 28 39 124
2018 Scientific and Professional 15 24 29 19 8 2 2 28 41 2337
2018 Administration and Foreign Services 19 24 29 17 7 1 2 25 45 1380
2018 Technical 7 18 36 18 19 0 2 38 25 124
2018 Administrative Support 8 14 24 27 21 2 4 51 23 169
2018 Operational 0 14 28 28 21 0 9 54 15 15
2018 Other 2 9 17 26 31 3 11 66 13 114
2017 Executive 14 32 39 12 4 0 0 15 46 130
2017 Scientific and Professional 19 25 28 16 8 2 3 25 46 2753
2017 Administration and Foreign Services 22 24 26 16 7 1 4 24 48 1967
2017 Technical 13 17 31 18 14 3 5 34 32 228
2017 Administrative Support 15 17 19 21 17 3 7 43 36 483
2017 Operational 4 11 29 24 17 6 8 48 17 43
2017 Other 4 13 15 25 33 4 5 64 19 117
2014 Executive 26 29 32 9 5 0 0 14 54 168
2014 Scientific and Professional 21 28 29 14 5 1 2 19 51 2877
2014 Administration and Foreign Services 26 27 26 12 6 1 2 19 55 2275
2014 Technical 19 19 30 19 10 1 2 30 39 307
2014 Administrative Support 21 22 26 15 9 2 5 25 47 628
2014 Operational 15 14 26 16 25 2 2 43 30 60
2014 Other 9 12 14 26 30 4 6 62 23 86

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 4 14 38 26 18 1 1 44 18 125
2018 Scientific and Professional 10 16 27 28 13 3 3 44 28 2335
2018 Administration and Foreign Services 14 23 29 18 10 3 3 29 40 1375
2018 Technical 5 19 26 21 20 4 6 46 26 124
2018 Administrative Support 11 14 22 26 19 4 5 49 27 168
2018 Operational 7 7 14 35 35 0 2 71 14 15
2018 Other 1 5 16 17 35 14 12 71 8 114
2017 Executive 5 10 45 28 11 0 1 39 15 130
2017 Scientific and Professional 11 17 30 24 12 2 4 37 31 2754
2017 Administration and Foreign Services 15 22 30 19 8 2 5 28 40 1970
2017 Technical 10 12 27 20 20 2 9 45 25 227
2017 Administrative Support 14 17 23 19 16 5 7 39 35 483
2017 Operational 6 9 21 14 32 9 9 56 18 43
2017 Other 4 8 21 19 30 10 8 59 15 117
2014 Executive 4 15 40 27 14 0 1 41 19 168
2014 Scientific and Professional 10 16 28 29 11 2 4 42 28 2871
2014 Administration and Foreign Services 14 19 30 21 10 2 4 33 36 2280
2014 Technical 7 17 21 24 21 2 8 50 26 308
2014 Administrative Support 17 18 24 19 11 3 7 34 39 629
2014 Operational 6 3 16 27 44 2 2 75 9 58
2014 Other 7 9 17 26 27 9 6 61 19 85

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 12 21 40 14 11 1 1 26 33 125
2018 Scientific and Professional 15 24 32 17 8 2 2 25 41 2340
2018 Administration and Foreign Services 20 23 33 14 6 3 2 21 45 1386
2018 Technical 12 18 34 19 9 3 6 31 32 125
2018 Administrative Support 4 14 30 20 20 4 7 46 20 168
2018 Operational 7 7 28 21 28 0 9 54 15 15
2018 Other 6 13 24 15 23 8 11 47 23 113
2017 Executive 11 23 46 13 5 0 2 19 34 130
2017 Scientific and Professional 17 24 32 14 7 3 3 22 44 2758
2017 Administration and Foreign Services 19 25 33 13 5 2 3 19 47 1968
2017 Technical 15 19 32 15 11 3 6 28 37 227
2017 Administrative Support 13 14 29 19 13 4 7 37 31 485
2017 Operational 9 11 38 10 21 9 2 34 22 43
2017 Other 5 14 34 17 20 6 4 41 22 117
2014 Executive 22 34 31 8 4 1 0 13 56 167
2014 Scientific and Professional 21 25 31 13 6 2 2 20 47 2879
2014 Administration and Foreign Services 24 27 30 11 5 2 2 16 53 2275
2014 Technical 18 27 22 15 8 4 6 25 50 308
2014 Administrative Support 14 25 28 15 8 3 7 26 44 630
2014 Operational 17 8 20 28 22 2 4 52 26 59
2014 Other 14 17 22 20 16 7 4 40 35 85

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 69 24 2 4 0 0 1 94 4 123
2018 Scientific and Professional 43 32 9 10 6 1 0 75 16 2335
2018 Administration and Foreign Services 44 29 8 9 8 1 0 74 18 1378
2018 Technical 37 34 8 15 6 0 0 71 21 124
2018 Administrative Support 48 29 7 10 6 1 0 78 16 167
2018 Operational 37 42 14 0 7 0 0 79 7 15
2018 Other 65 24 4 2 4 1 0 90 6 118
2017 Executive 71 24 2 3 1 0 0 95 4 130
2017 Scientific and Professional 41 30 9 10 7 1 0 73 18 2767
2017 Administration and Foreign Services 45 28 8 9 8 0 0 74 17 1973
2017 Technical 36 27 11 13 11 2 0 64 25 229
2017 Administrative Support 39 30 12 8 11 1 0 69 18 488
2017 Operational 55 17 7 16 2 3 0 73 19 43
2017 Other 63 23 5 6 3 0 0 86 9 118
2014 Executive 63 28 2 3 3 0 1 92 6 168
2014 Scientific and Professional 41 31 9 11 8 1 0 72 19 2884
2014 Administration and Foreign Services 45 28 9 11 8 1 0 73 18 2283
2014 Technical 36 33 13 11 5 1 0 70 17 309
2014 Administrative Support 35 29 11 12 11 1 0 65 24 631
2014 Operational 50 30 6 12 3 0 0 80 14 60
2014 Other 51 24 9 10 2 4 1 78 12 86

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 64 31 2 2 1 0 0 94 3 124
2018 Scientific and Professional 50 34 7 6 2 0 0 85 8 2335
2018 Administration and Foreign Services 50 31 8 7 4 0 0 82 11 1375
2018 Technical 42 35 10 11 1 0 0 78 12 125
2018 Administrative Support 50 31 8 7 4 0 0 82 11 170
2018 Operational 44 42 7 0 7 0 0 86 7 15
2018 Other 81 13 3 2 1 0 0 94 3 117
2017 Executive 58 32 2 5 3 0 0 90 8 130
2017 Scientific and Professional 46 37 7 7 3 0 0 83 10 2762
2017 Administration and Foreign Services 44 35 7 8 5 0 0 80 13 1975
2017 Technical 38 37 10 11 4 0 0 75 15 229
2017 Administrative Support 38 34 10 11 6 0 0 73 17 489
2017 Operational 34 42 19 1 2 1 0 77 4 43
2017 Other 71 19 3 4 3 0 0 90 7 118
2014 Executive 60 32 3 4 2 0 0 91 6 168
2014 Scientific and Professional 43 38 8 8 3 0 0 81 11 2885
2014 Administration and Foreign Services 41 40 8 7 3 0 0 82 10 2281
2014 Technical 38 38 11 9 4 1 0 77 12 309
2014 Administrative Support 35 38 10 9 7 0 0 73 16 632
2014 Operational 44 31 11 8 6 0 0 75 13 59
2014 Other 62 23 11 3 0 0 0 85 3 86

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 72 24 4 0 0 0 0 96 0 124
2018 Scientific and Professional 44 38 10 5 2 1 0 83 7 2339
2018 Administration and Foreign Services 41 38 11 5 3 1 0 80 8 1376
2018 Technical 40 40 10 4 5 1 0 81 9 125
2018 Administrative Support 41 36 14 4 4 1 0 78 8 169
2018 Operational 30 35 28 0 7 0 0 65 7 15
2018 Other 56 32 4 3 1 2 1 91 4 117

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 70 26 3 1 0 0 0 96 1 123
2018 Scientific and Professional 42 37 12 3 2 4 0 82 6 2341
2018 Administration and Foreign Services 46 34 12 3 2 2 0 82 6 1377
2018 Technical 39 42 11 3 2 2 1 83 6 125
2018 Administrative Support 48 27 16 2 4 3 0 78 6 168
2018 Operational 47 23 23 0 8 0 0 70 8 14
2018 Other 49 35 5 1 1 9 0 92 2 116
2017 Executive 60 34 5 1 1 0 0 94 2 130
2017 Scientific and Professional 38 38 14 3 3 4 0 79 6 2762
2017 Administration and Foreign Services 43 35 13 3 3 3 0 81 6 1973
2017 Technical 38 40 12 1 5 4 0 80 7 228
2017 Administrative Support 41 27 17 4 4 5 2 73 9 487
2017 Operational 54 16 11 1 0 17 0 85 2 43
2017 Other 65 21 5 3 3 3 0 88 7 117
2014 Executive 57 33 4 2 2 1 0 91 5 168
2014 Scientific and Professional 43 36 12 3 2 4 0 82 5 2886
2014 Administration and Foreign Services 44 37 11 3 2 4 0 84 5 2280
2014 Technical 44 37 13 1 2 3 0 84 3 309
2014 Administrative Support 43 30 14 3 4 4 1 78 8 631
2014 Operational 55 27 13 2 0 1 2 85 2 60
2014 Other 60 26 5 3 0 6 0 91 4 86

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 60 38 0 2 0 0 0 98 2 125
2018 Scientific and Professional 40 39 10 6 3 2 0 81 9 2343
2018 Administration and Foreign Services 44 37 11 5 2 1 0 82 7 1379
2018 Technical 40 46 8 3 2 1 0 87 5 125
2018 Administrative Support 50 31 12 3 2 1 0 82 5 169
2018 Operational 47 38 8 0 8 0 0 85 8 14
2018 Other 65 26 4 2 0 2 0 94 2 115
2017 Executive 57 36 3 3 1 0 0 93 4 130
2017 Scientific and Professional 35 43 11 6 3 2 0 79 9 2764
2017 Administration and Foreign Services 41 39 10 5 2 2 0 82 8 1978
2017 Technical 39 41 9 4 5 1 0 81 9 229
2017 Administrative Support 44 31 14 4 5 2 1 77 9 484
2017 Operational 59 21 9 4 0 7 0 87 4 43
2017 Other 66 26 4 0 3 1 0 93 3 118
2014 Executive 59 32 3 3 2 0 0 92 5 167
2014 Scientific and Professional 38 39 12 6 3 3 0 79 9 2888
2014 Administration and Foreign Services 41 38 12 4 3 2 0 81 7 2282
2014 Technical 45 36 12 3 2 1 1 83 5 309
2014 Administrative Support 41 35 13 5 4 2 1 78 9 631
2014 Operational 45 42 11 0 0 1 1 89 0 60
2014 Other 67 23 3 0 6 1 0 90 7 86

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 73 21 2 2 2 0 0 94 3 124
2018 Scientific and Professional 47 37 9 4 3 0 0 84 7 2331
2018 Administration and Foreign Services 47 37 9 4 3 0 0 84 7 1371
2018 Technical 48 36 10 3 2 0 1 85 5 124
2018 Administrative Support 58 31 7 2 2 0 0 89 4 166
2018 Operational 51 35 14 0 0 0 0 86 0 15
2018 Other 75 15 6 1 1 2 0 92 2 115
2017 Executive 58 32 5 3 2 0 0 90 5 130
2017 Scientific and Professional 42 39 9 6 3 0 0 82 9 2763
2017 Administration and Foreign Services 46 36 10 5 3 0 0 83 8 1976
2017 Technical 42 37 10 4 7 0 0 80 11 229
2017 Administrative Support 48 31 10 5 6 1 0 80 11 486
2017 Operational 63 26 3 1 6 1 0 90 8 43
2017 Other 77 15 3 2 3 0 0 92 5 117
2014 Executive 62 26 4 5 3 0 0 89 8 167
2014 Scientific and Professional 43 39 9 5 3 1 0 82 9 2888
2014 Administration and Foreign Services 45 37 9 5 3 0 0 83 8 2281
2014 Technical 51 32 10 4 2 0 0 83 6 309
2014 Administrative Support 45 35 9 6 4 0 0 81 10 631
2014 Operational 55 34 9 2 0 0 1 90 2 60
2014 Other 63 27 1 6 3 0 0 90 8 86

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 51 34 7 4 0 2 2 88 4 124
2018 Scientific and Professional 22 29 18 10 7 9 5 60 19 2339
2018 Administration and Foreign Services 24 32 18 9 7 6 4 62 18 1379
2018 Technical 24 30 19 9 11 4 3 58 22 125
2018 Administrative Support 31 34 15 8 6 1 4 69 15 169
2018 Operational 35 28 35 0 0 0 2 64 0 15
2018 Other 32 25 9 3 2 14 15 80 7 117
2017 Executive 44 48 3 3 1 0 1 93 4 129
2017 Scientific and Professional 23 32 15 11 9 6 5 62 22 2764
2017 Administration and Foreign Services 29 31 15 10 9 4 3 64 20 1975
2017 Technical 26 26 16 16 10 4 2 55 28 228
2017 Administrative Support 24 26 19 12 10 4 4 56 24 488
2017 Operational 36 27 7 15 9 6 0 67 25 43
2017 Other 38 18 6 10 4 10 15 74 18 118
2014 Executive 51 39 3 2 4 1 0 91 6 168
2014 Scientific and Professional 26 32 14 11 9 5 4 64 21 2885
2014 Administration and Foreign Services 30 31 14 11 8 3 3 65 20 2281
2014 Technical 27 32 15 11 11 3 2 61 23 309
2014 Administrative Support 24 28 16 11 14 3 3 56 27 632
2014 Operational 37 41 9 4 5 2 2 81 10 60
2014 Other 43 19 12 7 1 6 12 75 10 86

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 62 35 2 2 0 0 0 97 2 125
2018 Scientific and Professional 28 39 14 10 5 3 1 70 15 2339
2018 Administration and Foreign Services 33 39 12 8 4 2 2 75 13 1381
2018 Technical 26 33 20 9 5 6 2 64 15 126
2018 Administrative Support 33 43 7 7 5 1 4 81 13 168
2018 Operational 44 42 7 0 7 0 0 86 7 15
2018 Other 22 30 12 10 3 15 8 68 17 115
2017 Executive 65 29 2 2 2 0 0 95 3 129
2017 Scientific and Professional 31 38 12 9 5 4 1 72 15 2759
2017 Administration and Foreign Services 37 38 10 7 4 2 1 78 12 1974
2017 Technical 27 38 10 10 10 3 2 69 20 229
2017 Administrative Support 36 34 12 7 7 4 2 73 14 490
2017 Operational 47 21 15 0 6 10 1 76 7 43
2017 Other 40 27 14 8 5 4 2 72 13 118
2014 Executive 64 27 4 4 1 0 0 91 5 168
2014 Scientific and Professional 30 39 11 10 5 4 1 73 16 2888
2014 Administration and Foreign Services 36 39 11 7 4 3 1 77 11 2283
2014 Technical 32 42 11 7 4 3 1 77 11 308
2014 Administrative Support 31 37 14 7 6 4 2 72 14 631
2014 Operational 42 32 16 5 2 4 0 77 7 60
2014 Other 36 28 10 13 3 7 3 71 18 86

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 44 49 5 2 1 0 0 93 2 123
2018 Scientific and Professional 28 40 20 7 4 1 0 69 11 2338
2018 Administration and Foreign Services 33 38 18 6 4 2 0 72 10 1372
2018 Technical 28 46 14 8 3 1 0 74 11 126
2018 Administrative Support 39 36 12 5 5 2 0 77 11 166
2018 Operational 44 28 21 0 7 0 0 72 7 15
2018 Other 39 33 17 0 4 3 3 78 4 116

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 34 33 9 6 6 4 8 75 15 125
2018 Scientific and Professional 14 22 20 15 14 12 2 43 34 2337
2018 Administration and Foreign Services 18 21 21 15 14 9 2 44 33 1377
2018 Technical 17 21 14 18 15 13 1 45 39 126
2018 Administrative Support 22 29 23 8 7 8 4 57 17 168
2018 Operational 14 35 14 28 7 0 2 50 36 15
2018 Other 26 20 14 4 4 20 11 67 12 116
2017 Executive 27 31 11 6 8 3 14 70 17 130
2017 Scientific and Professional 15 20 17 17 16 13 2 41 39 2760
2017 Administration and Foreign Services 17 22 18 15 17 9 2 44 36 1972
2017 Technical 14 22 17 14 20 12 2 41 39 228
2017 Administrative Support 21 22 16 11 18 9 3 48 33 489
2017 Operational 28 35 19 6 9 3 0 65 15 43
2017 Other 30 24 11 7 6 11 9 69 18 118
2014 Executive 35 23 11 10 7 5 8 67 20 168
2014 Scientific and Professional 12 19 18 18 19 13 2 36 43 2887
2014 Administration and Foreign Services 13 20 20 17 19 9 3 37 41 2283
2014 Technical 14 27 20 15 16 6 2 44 34 308
2014 Administrative Support 15 18 19 17 19 11 2 37 41 630
2014 Operational 26 19 24 14 11 4 3 48 26 60
2014 Other 14 28 20 7 12 13 7 52 23 86

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Executive 7 93 124
2018 Scientific and Professional 12 88 2346
2018 Administration and Foreign Services 15 85 1388
2018 Technical 11 89 126
2018 Administrative Support 9 91 169

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 41 275
2018 Administration and Foreign Services 42 208
2018 Technical 54 13
2018 Administrative Support 67 15

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 65 275
2018 Administration and Foreign Services 71 208
2018 Technical 62 13
2018 Administrative Support 60 15

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 5 275
2018 Administration and Foreign Services 5 208

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 208
2018 Administrative Support 0 15

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 4 275
2018 Administration and Foreign Services 4 208

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 6 275
2018 Administration and Foreign Services 3 208

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 3 275
2018 Administration and Foreign Services 4 208
2018 Administrative Support 0 15

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 34 275
2018 Administration and Foreign Services 35 209
2018 Administrative Support 40 15

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 41 275
2018 Administration and Foreign Services 44 209
2018 Administrative Support 60 15

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 46 275
2018 Administration and Foreign Services 54 209
2018 Technical 38 13
2018 Administrative Support 60 15

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 40 275
2018 Administration and Foreign Services 49 209
2018 Technical 36 14
2018 Administrative Support 60 15

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 37 275
2018 Administration and Foreign Services 31 209

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 51 275
2018 Administration and Foreign Services 57 209
2018 Technical 64 14
2018 Administrative Support 67 15

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 35 275
2018 Administration and Foreign Services 39 209
2018 Technical 38 13
2018 Administrative Support 47 15

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Administrative Support 0 15

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 4 275
2018 Administration and Foreign Services 6 209

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 15 275
2018 Administration and Foreign Services 11 209

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 50 275
2018 Administration and Foreign Services 48 209
2018 Technical 36 14
2018 Administrative Support 60 15

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 23 275
2018 Administration and Foreign Services 26 209

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 11 275
2018 Administration and Foreign Services 16 209

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 48 275
2018 Administration and Foreign Services 57 208

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 21 275
2018 Administration and Foreign Services 25 208

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 8 275
2018 Administration and Foreign Services 8 208
2018 Technical 0 13
2018 Administrative Support 0 15

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 15 275
2018 Administration and Foreign Services 18 208

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 12 275
2018 Administration and Foreign Services 10 208
2018 Technical 0 13

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 4 275
2018 Administration and Foreign Services 4 208
2018 Administrative Support 0 15

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 9 275
2018 Administration and Foreign Services 9 208

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 12 275
2018 Administration and Foreign Services 13 208

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 36 275
2018 Administration and Foreign Services 25 208
2018 Administrative Support 47 15

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 8 262
2018 Administration and Foreign Services 5 200
2018 Technical 42 12
2018 Administrative Support 0 15

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 25 262
2018 Administration and Foreign Services 17 200

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 7 262
2018 Administration and Foreign Services 5 200

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 6 262
2018 Administration and Foreign Services 7 200

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 11 262
2018 Administration and Foreign Services 11 200

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 6 262
2018 Administration and Foreign Services 6 200
2018 Technical 0 12

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 12 262
2018 Administration and Foreign Services 23 200

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 9 262
2018 Administration and Foreign Services 11 200

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 10 262
2018 Administration and Foreign Services 12 200

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 29 262
2018 Administration and Foreign Services 31 200
2018 Administrative Support 40 15

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 6 262
2018 Administration and Foreign Services 10 200
2018 Technical 0 12

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 51 262
2018 Administration and Foreign Services 49 200
2018 Technical 46 13
2018 Administrative Support 67 15

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Technical 0 12
2018 Administrative Support 0 15

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 55 262
2018 Administration and Foreign Services 55 200
2018 Technical 38 13
2018 Administrative Support 47 15

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 3 262
2018 Administration and Foreign Services 5 200
2018 Technical 0 12
2018 Administrative Support 0 15

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 11 262
2018 Administration and Foreign Services 12 200

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 36 33 6 7 4 11 2 80 13 124
2018 Scientific and Professional 12 14 19 6 6 34 9 46 20 2344
2018 Administration and Foreign Services 15 17 22 8 5 26 7 47 20 1381
2018 Technical 13 19 20 4 2 35 6 54 11 124
2018 Administrative Support 29 17 19 4 3 22 6 64 9 168
2018 Operational 38 0 38 0 8 8 10 45 9 14
2018 Other 15 10 5 2 3 38 27 73 13 117
2017 Executive 29 36 11 7 7 8 2 72 15 130
2017 Scientific and Professional 12 14 17 7 8 33 8 45 25 2767
2017 Administration and Foreign Services 15 19 20 8 8 23 7 49 23 1976
2017 Technical 17 17 18 10 9 22 7 48 26 229
2017 Administrative Support 19 16 23 6 10 20 6 47 22 490
2017 Operational 26 28 11 0 6 21 7 76 9 43
2017 Other 22 14 9 3 4 34 14 68 14 117
2014 Executive 33 35 11 7 4 9 2 76 11 168
2014 Scientific and Professional 11 14 18 7 7 33 9 44 25 2888
2014 Administration and Foreign Services 13 18 20 8 7 26 7 47 23 2282
2014 Technical 13 18 24 5 8 25 6 45 20 308
2014 Administrative Support 16 18 19 7 10 23 7 49 24 632
2014 Operational 28 20 13 3 5 21 9 69 12 60
2014 Other 20 6 11 5 2 40 16 60 15 86

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 58 30 6 5 2 0 1 88 6 125
2018 Scientific and Professional 26 34 18 6 4 11 1 68 12 2342
2018 Administration and Foreign Services 32 31 19 6 4 8 1 68 11 1383
2018 Technical 26 42 18 4 2 10 0 74 6 125
2018 Administrative Support 43 32 11 2 4 6 1 81 7 166
2018 Operational 47 30 15 0 8 0 0 77 8 14
2018 Other 36 28 7 0 2 20 8 88 2 116
2017 Executive 48 33 5 5 5 3 0 84 10 130
2017 Scientific and Professional 25 31 18 7 6 13 1 65 15 2757
2017 Administration and Foreign Services 30 31 18 7 5 8 1 67 13 1978
2017 Technical 27 33 15 9 5 10 1 68 16 229
2017 Administrative Support 31 27 19 6 9 7 2 64 16 490
2017 Operational 59 15 3 1 12 5 5 82 15 42
2017 Other 45 22 8 2 4 16 3 83 7 117
2014 Executive 45 36 10 5 2 2 0 83 7 168
2014 Scientific and Professional 20 27 21 7 5 18 2 58 16 2887
2014 Administration and Foreign Services 22 30 21 7 5 14 2 61 14 2281
2014 Technical 21 34 21 6 5 11 2 62 13 309
2014 Administrative Support 26 27 17 7 8 13 2 62 18 632
2014 Operational 37 27 14 9 2 7 4 73 12 60
2014 Other 29 18 13 4 1 30 5 73 7 85

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Executive 0 100 123
2018 Scientific and Professional 7 93 2342
2018 Administration and Foreign Services 7 93 1378
2018 Technical 8 92 125
2018 Administrative Support 10 90 168
2018 Operational 0 100 15
2018 Other 2 98 117

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 30 165
2018 Administration and Foreign Services 28 99

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 76 165
2018 Administration and Foreign Services 77 99

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 3 165
2018 Administrative Support 0 16

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 99
2018 Administrative Support 0 16

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 8 165
2018 Administration and Foreign Services 7 99

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 6 165

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 9 165
2018 Administration and Foreign Services 15 99

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 32 165
2018 Administration and Foreign Services 21 99

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 23 165
2018 Administration and Foreign Services 21 99

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 16 165
2018 Administration and Foreign Services 16 99

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 5 165
2018 Administration and Foreign Services 10 99

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 28 165
2018 Administration and Foreign Services 22 99

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 22 165
2018 Administration and Foreign Services 25 99

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 5 99
2018 Administrative Support 0 16

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Administrative Support 0 16

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 12 165
2018 Administration and Foreign Services 5 99
2018 Administrative Support 0 16

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 23 165
2018 Administration and Foreign Services 16 99

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 99
2018 Administrative Support 0 16

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 16 165
2018 Administration and Foreign Services 16 99
2018 Administrative Support 31 16

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 0 99
2018 Administrative Support 0 16

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 14 165
2018 Administration and Foreign Services 31 99

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 25 166
2018 Administration and Foreign Services 34 99

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 12 166
2018 Administration and Foreign Services 16 99

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 4 166
2018 Administration and Foreign Services 6 99
2018 Administrative Support 0 16

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 14 166
2018 Administration and Foreign Services 20 99
2018 Administrative Support 31 16

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 7 166
2018 Administration and Foreign Services 6 99

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 6 166
2018 Administration and Foreign Services 8 99
2018 Administrative Support 0 16

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 5 166
2018 Administration and Foreign Services 6 99

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 11 166
2018 Administration and Foreign Services 9 99

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 55 166
2018 Administration and Foreign Services 42 99
2018 Administrative Support 38 16

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 3 155
2018 Administrative Support 0 16

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 13 155
2018 Administration and Foreign Services 11 91

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 4 155

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 3 155
2018 Administrative Support 0 16

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 5 91

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 8 155
2018 Administration and Foreign Services 12 91

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 10 155
2018 Administration and Foreign Services 10 91

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 12 155
2018 Administration and Foreign Services 9 91
2018 Administrative Support 44 16

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 26 155
2018 Administration and Foreign Services 27 91
2018 Administrative Support 50 16

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 6 155
2018 Administration and Foreign Services 11 91

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 43 155
2018 Administration and Foreign Services 46 91

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Administrative Support 0 16

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 65 155
2018 Administration and Foreign Services 65 91
2018 Administrative Support 56 16

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Administration and Foreign Services 5 91
2018 Administrative Support 0 16

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 9 155
2018 Administration and Foreign Services 17 91

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 37 26 10 0 2 23 3 85 2 125
2018 Scientific and Professional 13 13 20 3 3 39 9 49 12 2339
2018 Administration and Foreign Services 16 17 24 3 3 31 6 53 9 1379
2018 Technical 16 18 19 4 4 33 6 56 13 126
2018 Administrative Support 29 21 19 2 4 20 6 67 8 168
2018 Operational 16 24 41 0 0 16 3 50 0 13
2018 Other 18 7 8 0 1 42 24 72 4 118
2017 Executive 40 27 9 2 2 15 5 84 4 130
2017 Scientific and Professional 13 14 19 3 3 40 8 51 12 2764
2017 Administration and Foreign Services 16 18 21 3 4 31 7 55 11 1976
2017 Technical 16 17 22 2 5 32 6 53 11 228
2017 Administrative Support 21 14 26 2 5 24 7 52 10 487
2017 Operational 48 13 5 0 6 24 4 85 9 43
2017 Other 26 6 9 1 2 36 19 71 8 118
2014 Executive 35 25 12 2 1 18 6 79 5 166
2014 Scientific and Professional 11 13 19 3 3 41 10 50 12 2886
2014 Administration and Foreign Services 14 16 22 3 3 34 8 53 10 2279
2014 Technical 14 17 23 2 2 33 9 52 7 309
2014 Administrative Support 18 17 24 3 5 27 6 52 13 632
2014 Operational 36 22 22 0 2 14 4 71 3 60
2014 Other 21 15 8 1 0 35 20 80 1 86

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 63 26 6 0 0 3 1 93 0 125
2018 Scientific and Professional 27 33 19 4 3 13 1 70 8 2343
2018 Administration and Foreign Services 32 30 20 3 2 12 1 71 6 1379
2018 Technical 29 33 17 2 3 15 0 73 7 126
2018 Administrative Support 41 31 16 1 4 6 1 78 5 169
2018 Operational 35 41 16 0 8 0 0 76 8 13
2018 Other 40 23 7 0 1 21 8 89 2 118
2017 Executive 59 30 3 4 1 2 1 92 5 130
2017 Scientific and Professional 27 33 17 4 3 15 1 72 7 2753
2017 Administration and Foreign Services 31 33 18 3 3 11 1 72 7 1975
2017 Technical 31 33 17 5 3 11 0 72 9 228
2017 Administrative Support 34 26 18 2 5 11 3 71 9 488
2017 Operational 59 16 5 0 5 14 1 88 6 43
2017 Other 46 22 8 3 2 17 3 84 7 118
2014 Executive 55 29 8 2 1 4 1 89 3 168
2014 Scientific and Professional 23 29 18 4 3 21 2 68 8 2889
2014 Administration and Foreign Services 26 29 20 3 2 18 2 68 7 2279
2014 Technical 24 31 22 3 2 17 2 67 5 309
2014 Administrative Support 29 26 20 3 4 16 2 67 9 631
2014 Operational 55 12 24 0 0 6 3 74 0 60
2014 Other 36 19 11 0 0 24 10 83 0 86
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 67 20 5 3 2 2 1 90 5 122
2018 Scientific and Professional 58 24 9 4 4 1 0 83 9 2330
2018 Administration and Foreign Services 59 21 10 4 5 1 0 81 8 1370
2018 Technical 60 26 6 4 4 0 0 85 8 124
2018 Administrative Support 61 21 11 2 3 1 1 84 5 165
2018 Operational 51 21 28 0 0 0 0 72 0 15
2018 Other 68 24 3 0 3 2 0 93 3 115
2017 Executive 60 23 6 7 2 1 1 84 9 130
2017 Scientific and Professional 56 24 9 4 5 2 0 81 9 2763
2017 Administration and Foreign Services 58 22 10 3 5 1 0 82 8 1975
2017 Technical 55 23 10 7 5 1 0 78 12 228
2017 Administrative Support 52 25 11 2 6 3 1 80 9 489
2017 Operational 55 20 20 0 2 3 0 77 3 43
2017 Other 71 17 3 2 5 1 2 90 7 118

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 67 28 4 1 1 0 0 94 2 123
2018 Scientific and Professional 34 42 13 6 3 2 0 77 9 2343
2018 Administration and Foreign Services 45 37 11 4 2 2 0 83 6 1381
2018 Technical 40 40 10 5 4 2 0 81 9 126
2018 Administrative Support 46 32 15 3 2 2 0 79 5 169
2018 Operational 32 45 15 0 8 0 0 77 8 14
2018 Other 26 46 7 4 5 10 2 82 10 117
2017 Executive 57 35 5 1 2 0 0 92 3 129
2017 Scientific and Professional 27 44 14 7 5 2 0 73 13 2764
2017 Administration and Foreign Services 44 37 9 5 4 2 0 82 9 1978
2017 Technical 25 39 16 8 7 4 0 67 16 228
2017 Administrative Support 32 33 18 7 6 3 0 68 14 488
2017 Operational 27 34 22 0 13 1 2 64 13 42
2017 Other 26 43 14 6 5 6 0 74 11 118

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 44 36 10 8 2 0 0 81 10 124
2018 Scientific and Professional 24 37 16 13 8 2 0 62 21 2348
2018 Administration and Foreign Services 28 35 16 13 8 1 0 63 21 1383
2018 Technical 23 46 15 11 4 1 0 69 15 125
2018 Administrative Support 32 40 14 10 3 2 0 73 13 169
2018 Operational 32 53 8 0 8 0 0 85 8 14
2018 Other 34 38 11 3 4 8 1 80 8 117
2017 Executive 29 46 8 11 5 0 0 75 16 130
2017 Scientific and Professional 18 41 15 15 10 2 0 59 25 2765
2017 Administration and Foreign Services 22 39 15 14 9 1 0 62 23 1974
2017 Technical 19 40 17 13 10 0 0 59 23 227
2017 Administrative Support 22 35 18 12 10 2 0 59 23 489
2017 Operational 34 40 7 1 14 2 1 77 15 43
2017 Other 35 36 13 8 6 3 0 73 14 118

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 28 31 21 11 7 0 2 60 19 124
2018 Scientific and Professional 14 26 24 15 19 0 1 41 35 2347
2018 Administration and Foreign Services 17 23 23 14 19 0 3 42 34 1379
2018 Technical 13 22 26 14 23 0 1 36 38 126
2018 Administrative Support 35 17 19 13 12 1 4 54 26 168
2018 Operational 17 8 23 15 30 8 0 27 49 14
2018 Other 22 26 25 12 11 1 3 50 24 117
2017 Executive 35 25 18 10 10 1 2 61 21 130
2017 Scientific and Professional 16 25 21 14 22 0 2 42 37 2759
2017 Administration and Foreign Services 18 24 20 15 20 0 2 43 37 1974
2017 Technical 20 25 22 13 19 0 2 46 32 229
2017 Administrative Support 18 21 22 13 21 2 2 41 36 487
2017 Operational 22 20 18 19 20 1 0 43 39 43
2017 Other 19 33 15 14 16 1 2 53 31 117

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 6 17 34 22 22 0 0 23 44 124
2018 Scientific and Professional 10 26 30 20 13 0 1 37 33 2343
2018 Administration and Foreign Services 16 26 29 18 11 0 1 42 29 1382
2018 Technical 21 33 34 10 3 0 0 54 13 125
2018 Administrative Support 34 30 24 8 2 2 1 65 10 167
2018 Operational 25 38 30 8 0 0 0 62 8 14
2018 Other 29 35 27 4 2 1 2 66 7 117
2017 Executive 7 16 30 22 24 0 0 23 46 130
2017 Scientific and Professional 12 26 29 18 14 0 1 39 32 2759
2017 Administration and Foreign Services 15 27 27 18 12 0 1 42 31 1974
2017 Technical 23 33 23 13 8 0 0 56 21 229
2017 Administrative Support 24 30 21 13 10 0 2 55 24 485
2017 Operational 29 41 22 0 7 1 0 70 8 43
2017 Other 31 35 21 7 6 0 0 66 13 118

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 6 26 34 20 14 0 0 32 34 124
2018 Scientific and Professional 16 32 25 15 11 1 1 48 26 2339
2018 Administration and Foreign Services 18 29 26 16 10 0 1 48 26 1377
2018 Technical 29 38 21 5 3 0 5 70 8 126
2018 Administrative Support 43 27 17 7 2 1 3 73 9 167
2018 Operational 32 30 8 15 0 0 15 73 18 14
2018 Other 50 26 11 3 3 2 4 82 7 117
2017 Executive 7 23 31 24 15 0 0 30 39 130
2017 Scientific and Professional 18 31 25 14 10 1 2 50 25 2755
2017 Administration and Foreign Services 17 30 24 17 10 0 2 48 28 1966
2017 Technical 31 34 18 8 4 0 6 68 13 229
2017 Administrative Support 37 30 15 7 7 1 3 70 14 488
2017 Operational 50 24 11 12 0 1 1 76 13 43
2017 Other 47 25 19 4 3 1 2 74 7 118

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 10 19 37 19 14 0 1 30 33 125
2018 Scientific and Professional 15 26 26 17 14 1 1 42 32 2339
2018 Administration and Foreign Services 17 23 26 18 14 1 1 41 32 1380
2018 Technical 25 22 26 16 7 1 2 49 24 126
2018 Administrative Support 33 26 19 9 8 1 3 62 18 168
2018 Operational 40 23 8 23 8 0 0 62 30 14
2018 Other 37 26 16 6 6 0 9 70 13 116
2017 Executive 11 16 34 25 12 0 1 28 38 130
2017 Scientific and Professional 14 24 25 19 16 1 2 39 35 2761
2017 Administration and Foreign Services 16 23 22 19 17 1 2 40 37 1971
2017 Technical 23 31 20 11 11 1 3 56 22 228
2017 Administrative Support 26 25 17 11 17 2 2 53 29 489
2017 Operational 42 21 19 2 13 3 0 65 15 42
2017 Other 46 22 15 3 11 1 2 70 15 118

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 13 24 23 21 19 0 0 37 40 124
2018 Scientific and Professional 37 28 15 8 6 1 6 69 15 2336
2018 Administration and Foreign Services 43 25 14 6 4 1 7 74 11 1373
2018 Technical 55 23 5 5 2 0 10 88 7 125
2018 Administrative Support 63 16 6 1 1 1 12 91 2 167
2018 Operational 62 8 8 0 0 0 23 90 0 14
2018 Other 55 23 8 2 1 1 10 88 3 116
2017 Executive 12 27 21 19 18 0 3 41 38 130
2017 Scientific and Professional 33 28 18 7 6 1 7 67 14 2759
2017 Administration and Foreign Services 40 24 14 6 4 1 11 73 11 1965
2017 Technical 50 22 10 3 3 1 12 83 6 229
2017 Administrative Support 55 17 7 2 2 1 16 87 5 482
2017 Operational 67 7 11 0 6 1 7 81 7 43
2017 Other 68 19 3 3 1 0 6 93 5 118

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 10 24 25 20 19 0 1 35 40 124
2018 Scientific and Professional 24 30 21 13 11 0 1 55 24 2344
2018 Administration and Foreign Services 31 27 21 11 9 0 1 59 20 1380
2018 Technical 38 29 15 10 6 1 0 67 17 124
2018 Administrative Support 51 18 16 7 3 1 4 72 11 166
2018 Operational 32 45 0 8 15 0 0 77 23 14
2018 Other 42 30 18 7 1 2 0 73 9 117
2017 Executive 8 31 27 19 16 0 0 39 35 130
2017 Scientific and Professional 23 32 23 13 9 0 0 55 22 2754
2017 Administration and Foreign Services 29 31 21 11 8 0 1 60 19 1967
2017 Technical 30 32 18 12 6 1 0 63 18 228
2017 Administrative Support 37 28 18 7 8 0 2 67 15 488
2017 Operational 52 16 22 1 7 1 0 69 9 43
2017 Other 32 33 22 9 2 0 1 66 11 118

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 42 39 9 6 4 0 1 81 10 124
2018 Scientific and Professional 20 37 26 10 6 1 1 57 16 2342
2018 Administration and Foreign Services 24 34 24 11 6 1 1 59 16 1375
2018 Technical 23 41 17 10 6 3 0 66 17 125
2018 Administrative Support 37 32 13 5 3 4 5 76 9 165
2018 Operational 55 23 15 0 0 8 0 84 0 14
2018 Other 42 31 14 4 3 1 6 78 7 117
2017 Executive 38 35 15 7 5 0 0 73 12 130
2017 Scientific and Professional 22 33 24 12 7 1 1 56 20 2754
2017 Administration and Foreign Services 25 34 20 13 7 0 1 60 20 1967
2017 Technical 31 31 20 9 6 1 3 64 15 229
2017 Administrative Support 33 28 17 9 7 3 3 66 17 485
2017 Operational 53 21 12 6 6 1 0 75 13 43
2017 Other 37 37 11 5 5 0 5 78 11 118

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 21 40 28 6 4 0 1 61 11 124
2018 Scientific and Professional 17 32 28 13 7 1 1 51 21 2338
2018 Administration and Foreign Services 19 32 26 15 7 1 1 52 22 1379
2018 Technical 31 36 25 4 3 0 1 68 7 125
2018 Administrative Support 38 31 15 7 3 3 3 74 10 167
2018 Operational 47 23 23 8 0 0 0 70 8 14
2018 Other 37 33 18 0 4 1 6 76 5 117
2017 Executive 23 36 24 13 3 1 0 59 16 130
2017 Scientific and Professional 18 33 24 14 8 1 2 52 23 2749
2017 Administration and Foreign Services 19 30 25 16 8 0 1 50 25 1968
2017 Technical 26 39 17 7 8 0 3 67 15 228
2017 Administrative Support 34 28 16 11 7 2 3 65 18 484
2017 Operational 44 37 3 13 3 1 0 82 15 42
2017 Other 36 29 14 11 4 2 3 69 16 117

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 43 33 16 4 3 0 0 76 7 123
2018 Scientific and Professional 24 35 22 12 6 0 1 59 18 2337
2018 Administration and Foreign Services 25 32 21 13 7 1 1 58 21 1375
2018 Technical 34 35 17 6 6 0 2 70 12 124
2018 Administrative Support 48 29 13 3 2 4 2 81 5 166
2018 Operational 47 23 8 8 0 0 15 82 9 14
2018 Other 25 35 16 12 9 0 4 62 21 116
2017 Executive 41 29 20 4 4 0 2 72 8 129
2017 Scientific and Professional 24 35 20 11 8 1 1 60 19 2754
2017 Administration and Foreign Services 24 30 22 14 8 1 2 55 22 1967
2017 Technical 33 34 13 9 7 0 4 70 16 228
2017 Administrative Support 36 26 17 9 7 2 3 65 17 484
2017 Operational 46 40 8 1 4 1 0 86 5 42
2017 Other 35 26 23 9 5 0 2 63 14 118

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 31 30 23 10 5 0 1 62 15 122
2018 Scientific and Professional 26 33 22 12 5 1 1 59 18 2326
2018 Administration and Foreign Services 27 31 23 11 6 1 1 59 18 1376
2018 Technical 35 40 14 6 2 0 3 78 8 124
2018 Administrative Support 38 36 14 4 1 4 3 79 6 167
2018 Operational 43 24 16 8 0 0 8 73 9 13
2018 Other 28 41 23 4 2 0 2 71 6 116
2017 Executive 27 32 27 9 2 1 2 60 12 129
2017 Scientific and Professional 27 33 22 10 6 1 2 61 16 2746
2017 Administration and Foreign Services 27 32 22 11 6 1 2 60 17 1961
2017 Technical 33 32 19 6 7 0 3 68 13 229
2017 Administrative Support 33 31 15 9 6 2 4 68 15 483
2017 Operational 45 25 17 6 5 1 0 71 11 43
2017 Other 33 41 16 5 5 0 1 74 10 117

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 64 23 9 2 1 0 1 88 3 124
2018 Scientific and Professional 43 26 15 7 6 1 2 71 14 2336
2018 Administration and Foreign Services 52 23 12 5 4 1 3 78 10 1370
2018 Technical 48 26 17 3 4 0 2 75 7 124
2018 Administrative Support 58 21 8 3 2 3 4 85 6 166
2018 Operational 40 23 23 15 0 0 0 62 15 14
2018 Other 61 20 10 3 1 1 5 86 4 117
2017 Executive 74 18 5 1 1 0 2 94 2 130
2017 Scientific and Professional 42 28 15 8 5 0 1 71 13 2760
2017 Administration and Foreign Services 53 24 12 4 4 0 2 79 8 1975
2017 Technical 45 29 15 6 4 0 1 75 11 229
2017 Administrative Support 54 21 11 6 5 1 3 78 11 490
2017 Operational 64 23 5 1 6 1 0 88 8 43
2017 Other 58 25 12 3 1 0 1 84 5 118

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 84 9 2 2 0 0 2 95 2 124
2018 Scientific and Professional 65 16 6 3 3 1 6 87 7 2340
2018 Administration and Foreign Services 66 16 7 3 2 1 6 88 5 1380
2018 Technical 59 21 10 4 2 1 3 83 6 124
2018 Administrative Support 71 15 4 1 2 3 5 93 3 166
2018 Operational 70 8 8 8 0 0 8 84 8 14
2018 Other 75 9 1 1 1 1 11 96 2 117

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 81 11 2 2 1 0 3 95 3 123
2018 Scientific and Professional 68 13 6 3 4 2 4 86 8 2334
2018 Administration and Foreign Services 65 14 6 5 4 1 4 84 9 1372
2018 Technical 67 11 9 4 4 2 2 82 8 123
2018 Administrative Support 67 10 8 3 4 4 4 84 7 167
2018 Operational 62 15 8 8 8 0 0 77 15 14
2018 Other 81 6 2 3 0 0 8 95 3 117
2017 Executive 79 11 3 2 2 1 2 92 5 130
2017 Scientific and Professional 68 15 6 4 3 1 3 86 8 2763
2017 Administration and Foreign Services 67 13 6 5 4 1 4 85 9 1976
2017 Technical 68 10 9 4 4 1 5 82 8 228
2017 Administrative Support 63 14 8 5 5 2 4 82 10 486
2017 Operational 76 6 0 1 3 7 7 96 4 43
2017 Other 82 8 1 1 4 0 3 93 5 118

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 60 33 5 2 0 0 1 93 2 124
2018 Scientific and Professional 54 29 10 3 2 0 2 85 6 2338
2018 Administration and Foreign Services 55 24 11 5 3 1 1 80 8 1374
2018 Technical 50 29 10 9 2 0 1 79 11 126
2018 Administrative Support 60 23 9 4 1 2 1 86 4 170
2018 Operational 47 30 15 0 8 0 0 77 8 14
2018 Other 81 8 3 2 1 0 4 93 4 117
2017 Executive 62 27 9 0 2 0 1 90 2 130
2017 Scientific and Professional 53 30 9 4 2 0 2 85 6 2760
2017 Administration and Foreign Services 52 27 11 4 2 0 3 82 7 1977
2017 Technical 53 28 12 3 1 0 3 83 4 229
2017 Administrative Support 49 26 11 5 5 1 3 78 10 487
2017 Operational 37 25 11 6 12 1 6 68 20 43
2017 Other 76 11 5 2 3 1 3 89 5 117

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 58 23 10 4 4 1 1 82 8 125
2018 Scientific and Professional 52 23 11 6 5 0 2 78 12 2333
2018 Administration and Foreign Services 53 20 13 7 5 1 1 74 13 1375
2018 Technical 52 25 13 5 4 0 2 78 9 126
2018 Administrative Support 67 14 4 6 3 4 2 86 9 169
2018 Operational 62 15 8 8 8 0 0 77 15 14
2018 Other 82 7 2 4 1 0 3 92 5 115
2017 Executive 64 17 9 6 2 0 1 82 8 130
2017 Scientific and Professional 55 22 10 6 5 0 2 79 11 2759
2017 Administration and Foreign Services 55 21 9 6 5 0 3 79 11 1974
2017 Technical 57 18 10 6 4 0 4 78 11 228
2017 Administrative Support 59 19 8 5 6 1 4 81 11 486
2017 Operational 57 22 5 2 6 1 6 85 9 43
2017 Other 79 8 3 4 3 0 3 89 8 118

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 41 39 14 4 1 0 1 81 5 125
2018 Scientific and Professional 47 12 5 2 1 0 33 88 5 2330
2018 Administration and Foreign Services 49 12 7 3 1 1 27 85 6 1368
2018 Technical 48 10 3 3 1 0 36 89 6 126
2018 Administrative Support 61 7 2 1 0 3 27 97 1 164
2018 Operational 55 15 0 0 8 0 23 90 10 14
2018 Other 76 3 2 0 0 0 20 98 0 117
2017 Executive 39 38 16 4 2 0 0 77 6 129
2017 Scientific and Professional 49 14 5 2 1 0 30 89 5 2764
2017 Administration and Foreign Services 50 14 6 3 1 0 26 87 5 1969
2017 Technical 55 8 4 2 0 0 31 91 3 229
2017 Administrative Support 59 7 2 1 1 1 30 95 3 488
2017 Operational 49 20 5 5 1 1 19 86 8 43
2017 Other 77 4 1 1 2 0 15 95 4 117

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 63 26 6 3 0 0 1 90 3 125
2018 Scientific and Professional 60 21 9 2 1 0 7 87 3 2330
2018 Administration and Foreign Services 65 18 7 2 0 1 7 90 3 1367
2018 Technical 62 21 5 1 1 0 11 93 2 126
2018 Administrative Support 68 16 4 1 1 3 8 95 1 168
2018 Operational 40 45 0 8 8 0 0 85 15 14
2018 Other 79 10 2 1 0 1 6 96 1 116
2017 Executive 57 29 5 6 2 0 1 87 8 129
2017 Scientific and Professional 60 21 8 3 1 0 7 87 4 2749
2017 Administration and Foreign Services 66 17 6 2 1 0 8 90 4 1964
2017 Technical 54 24 11 3 1 0 7 84 4 226
2017 Administrative Support 61 19 6 2 2 1 9 89 5 482
2017 Operational 65 23 7 1 0 1 2 91 1 43
2017 Other 75 14 1 2 2 1 5 95 4 115

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 87 9 1 0 1 0 2 98 1 125
2018 Scientific and Professional 68 15 6 3 3 1 4 88 6 2339
2018 Administration and Foreign Services 68 13 6 3 4 1 5 86 8 1376
2018 Technical 53 24 6 2 9 2 5 82 11 126
2018 Administrative Support 59 19 9 3 5 2 4 83 8 168
2018 Operational 32 38 0 8 15 0 8 76 24 14
2018 Other 45 24 8 6 6 1 9 77 13 116
2017 Executive 84 9 4 0 0 0 2 96 0 130
2017 Scientific and Professional 65 18 6 3 3 1 4 87 7 2765
2017 Administration and Foreign Services 61 18 8 4 3 1 5 84 8 1972
2017 Technical 54 21 11 6 4 1 4 78 11 228
2017 Administrative Support 50 20 11 6 6 2 5 75 13 488
2017 Operational 59 7 9 2 15 1 6 71 18 43
2017 Other 50 17 11 9 9 1 4 70 19 117

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 59 30 7 1 1 0 2 91 2 125
2018 Scientific and Professional 46 31 14 4 2 1 2 80 6 2338
2018 Administration and Foreign Services 47 27 15 5 3 0 2 76 9 1374
2018 Technical 36 38 14 4 4 0 3 77 8 125
2018 Administrative Support 53 29 9 4 2 2 2 85 6 169
2018 Operational 47 30 8 15 0 0 0 77 15 14
2018 Other 51 27 12 4 2 0 5 81 7 115
2017 Executive 64 27 5 1 0 0 2 94 1 129
2017 Scientific and Professional 49 31 12 4 2 0 3 82 6 2760
2017 Administration and Foreign Services 47 31 12 5 3 1 3 80 8 1972
2017 Technical 50 29 14 2 1 1 3 82 3 227
2017 Administrative Support 50 29 11 5 1 1 3 81 7 484
2017 Operational 49 30 7 10 0 1 3 82 10 43
2017 Other 58 28 8 3 2 0 1 87 5 118

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 8 23 41 23 5 0 0 31 28 125
2018 Scientific and Professional 10 33 38 14 5 0 0 42 19 2354
2018 Administration and Foreign Services 13 31 37 12 5 0 0 45 18 1385
2018 Technical 21 33 35 9 2 0 0 55 10 126
2018 Administrative Support 28 39 26 2 3 0 1 68 5 169
2018 Operational 25 45 23 0 8 0 0 70 8 14
2018 Other 30 46 19 5 1 0 0 76 5 118
2017 Executive 6 25 42 19 8 0 0 31 27 130
2017 Scientific and Professional 8 30 40 14 7 0 0 38 21 2763
2017 Administration and Foreign Services 11 31 38 13 7 0 0 42 20 1974
2017 Technical 11 36 34 12 7 0 0 47 19 228
2017 Administrative Support 18 28 36 9 7 1 1 47 16 488
2017 Operational 24 37 20 7 6 5 0 65 14 43
2017 Other 18 46 26 6 3 1 0 65 9 118

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 12 29 37 15 7 1 0 21 41 122
2018 Scientific and Professional 9 19 40 22 9 0 0 31 28 2327
2018 Administration and Foreign Services 11 21 40 21 7 0 0 28 32 1365
2018 Technical 2 17 37 28 16 0 0 44 19 125
2018 Administrative Support 5 5 37 30 20 0 1 51 11 167
2018 Operational 8 0 23 47 23 0 0 70 8 14
2018 Other 3 10 35 28 23 0 1 52 14 114
2017 Executive 11 23 41 19 5 0 0 24 35 130
2017 Scientific and Professional 9 20 41 21 8 0 0 29 29 2762
2017 Administration and Foreign Services 10 21 41 19 8 0 1 27 32 1976
2017 Technical 7 15 40 26 11 0 0 37 22 229
2017 Administrative Support 10 14 39 23 13 0 1 37 24 486
2017 Operational 6 10 39 39 5 0 1 44 16 43
2017 Other 3 16 34 33 14 1 0 48 18 118
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 43 23 18 6 5 3 1 45 55 125
2018 Scientific and Professional 20 25 24 13 15 2 0 21 79 2348
2018 Administration and Foreign Services 29 27 20 10 11 2 1 30 70 1383
2018 Technical 15 33 25 13 11 2 2 16 84 126
2018 Administrative Support 44 19 20 7 7 1 1 45 55 167
2018 Operational 23 21 35 14 7 0 0 23 77 15
2018 Other 29 20 18 9 8 10 5 34 66 118
2017 Executive 43 29 12 6 6 3 1 45 55 129
2017 Scientific and Professional 21 23 22 13 16 4 1 22 78 2768
2017 Administration and Foreign Services 28 24 20 12 12 2 1 29 71 1980
2017 Technical 33 23 19 8 14 3 1 34 66 229
2017 Administrative Support 31 21 16 10 16 4 2 33 67 490
2017 Operational 15 21 19 22 16 5 1 16 84 43
2017 Other 27 23 13 17 11 4 5 29 71 118

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Executive 14 66
2018 Scientific and Professional 23 1812
2018 Administration and Foreign Services 23 943
2018 Technical 18 103
2018 Administrative Support 24 91
2018 Operational 36 11
2018 Other 39 69
2017 Executive 16 68
2017 Scientific and Professional 23 2027
2017 Administration and Foreign Services 20 1350
2017 Technical 24 146
2017 Administrative Support 30 307
2017 Operational 40 34
2017 Other 49 74

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Executive 44 66
2018 Scientific and Professional 50 1812
2018 Administration and Foreign Services 34 943
2018 Technical 33 102
2018 Administrative Support 23 91
2018 Operational 27 11
2018 Other 39 69
2017 Executive 32 68
2017 Scientific and Professional 47 2027
2017 Administration and Foreign Services 31 1350
2017 Technical 32 146
2017 Administrative Support 27 307
2017 Operational 24 34
2017 Other 72 74

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Executive 17 66
2018 Scientific and Professional 24 1812
2018 Administration and Foreign Services 23 943
2018 Technical 47 103
2018 Administrative Support 23 91
2018 Operational 18 11
2018 Other 28 69
2017 Executive 12 68
2017 Scientific and Professional 20 2027
2017 Administration and Foreign Services 19 1350
2017 Technical 20 146
2017 Administrative Support 23 307
2017 Operational 13 34
2017 Other 33 74

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Executive 52 66
2018 Scientific and Professional 36 1812
2018 Administration and Foreign Services 47 943
2018 Technical 25 102
2018 Administrative Support 28 91
2018 Operational 27 11
2018 Other 17 69
2017 Executive 51 68
2017 Scientific and Professional 43 2027
2017 Administration and Foreign Services 47 1350
2017 Technical 40 146
2017 Administrative Support 29 307
2017 Operational 31 34
2017 Other 16 74

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Executive 6 66
2018 Scientific and Professional 9 1812
2018 Administration and Foreign Services 8 943
2018 Technical 6 102
2018 Administrative Support 13 91
2018 Operational 9 11
2018 Other 0 69
2017 Executive 6 68
2017 Scientific and Professional 8 2027
2017 Administration and Foreign Services 7 1350
2017 Technical 15 146
2017 Administrative Support 7 307
2017 Operational 6 34
2017 Other 1 74

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Executive 50 66
2018 Scientific and Professional 48 1812
2018 Administration and Foreign Services 29 943
2018 Technical 43 103
2018 Administrative Support 17 91
2018 Operational 27 11
2018 Other 9 69

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Executive 21 66
2018 Scientific and Professional 27 1812
2018 Administration and Foreign Services 35 943
2018 Technical 31 102
2018 Administrative Support 37 91
2018 Operational 36 11
2018 Other 28 69
2017 Executive 47 68
2017 Scientific and Professional 43 2027
2017 Administration and Foreign Services 40 1350
2017 Technical 39 146
2017 Administrative Support 42 307
2017 Operational 39 34
2017 Other 27 74

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Executive 3 47 27 10 5 8 62
2018 Scientific and Professional 3 34 23 12 7 21 1767
2018 Administration and Foreign Services 4 38 18 14 5 21 901
2018 Technical 11 37 18 12 3 20 95
2018 Administrative Support 5 47 21 10 5 11 81
2018 Operational 0 18 9 27 18 27 11
2018 Other 7 62 19 4 0 8 64
2017 Executive 13 45 19 10 2 11 67
2017 Scientific and Professional 3 41 22 13 5 16 1987
2017 Administration and Foreign Services 5 45 18 10 6 16 1333
2017 Technical 3 48 20 8 5 16 142
2017 Administrative Support 4 51 15 9 7 14 295
2017 Operational 8 47 12 3 20 10 31
2017 Other 3 59 18 8 1 12 73

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Executive 35 65 66
2018 Scientific and Professional 24 76 1801
2018 Administration and Foreign Services 29 71 932
2018 Technical 22 78 103
2018 Administrative Support 42 58 91
2018 Operational 55 45 11
2018 Other 47 53 68

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 54 15 13 5 3 0 10 77 9 125
2018 Scientific and Professional 35 19 16 10 10 1 9 60 22 2344
2018 Administration and Foreign Services 30 17 16 13 17 1 6 51 32 1383
2018 Technical 35 17 18 8 8 2 12 61 19 125
2018 Administrative Support 40 19 12 11 7 2 10 67 20 168
2018 Operational 40 15 15 23 0 0 8 59 24 14
2018 Other 29 15 10 6 5 4 32 68 17 117

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 15 32 12 14 20 0 8 51 36 66
2018 Scientific and Professional 8 21 18 20 25 2 5 31 49 1810
2018 Administration and Foreign Services 11 22 17 19 21 2 7 37 44 936
2018 Technical 12 24 20 17 17 1 8 39 38 103
2018 Administrative Support 16 29 23 14 11 2 4 48 27 91
2018 Operational 18 55 0 9 18 0 0 73 27 11
2018 Other 25 21 22 6 19 2 5 50 27 68
2017 Executive 12 25 18 10 13 4 18 47 30 68
2017 Scientific and Professional 9 21 15 19 26 2 7 33 50 2027
2017 Administration and Foreign Services 11 20 16 17 26 2 9 34 48 1356
2017 Technical 14 21 12 20 19 3 11 41 46 146
2017 Administrative Support 10 26 18 15 24 2 6 38 42 306
2017 Operational 10 14 20 17 16 19 3 31 43 34
2017 Other 26 25 17 6 19 3 4 55 27 76

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Executive 3 11 12 12 47 3 12 16 70 66
2018 Scientific and Professional 3 8 14 20 50 2 4 11 74 1808
2018 Administration and Foreign Services 4 12 13 19 45 2 5 17 69 935
2018 Technical 5 11 21 28 27 3 6 17 60 101
2018 Administrative Support 6 20 24 17 23 3 7 29 44 91
2018 Operational 18 9 9 36 27 0 0 27 64 11
2018 Other 4 21 20 11 31 2 11 29 48 69
2017 Executive 1 9 12 21 34 7 16 14 71 68
2017 Scientific and Professional 2 7 10 18 52 3 7 11 78 2026
2017 Administration and Foreign Services 2 8 10 17 56 2 6 10 79 1355
2017 Technical 2 10 14 24 41 3 6 14 71 145
2017 Administrative Support 4 10 12 17 54 2 2 15 73 306
2017 Operational 2 22 6 24 38 6 2 27 67 34
2017 Other 5 12 18 9 43 4 9 19 60 76
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