2018 Public Service Employee Survey Results by Theme for Health Canada by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 35 42 11 7 5 0 0 77 11 3900
2018 Term 45 39 10 4 1 0 0 85 5 280
2018 Student 34 47 6 10 3 0 0 80 14 86
2017 Indeterminate (permanent) 33 43 10 8 5 0 0 77 13 5412
2017 Term 42 40 12 4 2 0 0 82 6 350
2017 Casual 41 37 9 10 3 0 0 78 13 117
2017 Student 42 40 10 4 5 0 0 82 9 105
2014 Indeterminate (permanent) 29 45 11 10 6 0 0 74 16 6114
2014 Term 36 41 12 7 3 0 0 77 11 377
2014 Casual 48 37 10 3 1 0 0 85 4 65
2014 Student 30 58 7 1 4 0 0 88 5 70
2011 Indeterminate (permanent) 34 41 12 8 5 0 0 75 13 6806
2011 Term 42 40 8 5 5 0 0 82 10 319
2011 Casual 37 40 14 7 2 0 0 77 9 67
2011 Student 43 37 10 10 0 0 0 80 10 40
2008 Indeterminate (permanent) 36 40 11 8 4 0 0 76 13 6136
2008 Term 42 41 8 4 5 0 0 82 9 396
2008 Casual 42 34 12 9 2 1 0 77 11 129
2008 Student 28 47 14 7 4 0 0 75 11 73

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 33 37 13 10 7 0 0 71 17 3920
2018 Term 44 34 12 6 3 1 0 79 8 280
2018 Student 44 36 8 6 5 1 0 81 11 86
2017 Indeterminate (permanent) 30 37 12 12 9 0 0 67 21 5405
2017 Term 42 37 13 5 4 0 0 79 8 348
2017 Casual 37 42 10 10 1 0 1 79 11 116
2017 Student 46 36 13 2 4 0 0 82 6 105

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 50 35 10 3 2 0 0 85 5 3896
2018 Term 56 32 9 2 1 0 0 89 3 279
2018 Student 42 38 13 6 1 0 0 80 7 85
2017 Indeterminate (permanent) 52 35 9 3 2 0 0 87 5 5401
2017 Term 60 30 8 1 1 0 0 89 2 349
2017 Casual 54 27 10 8 1 0 0 81 9 116
2017 Student 48 33 14 0 4 0 0 82 4 105
2014 Indeterminate (permanent) 58 30 7 3 1 0 0 89 4 6111
2014 Term 65 25 8 2 1 0 0 90 2 377
2014 Casual 74 18 8 0 0 0 0 92 0 65
2014 Student 61 32 6 1 0 0 0 93 1 70
2011 Indeterminate (permanent) 58 31 7 3 1 0 0 89 4 6823
2011 Term 61 31 4 3 2 0 0 92 4 317
2011 Casual 47 40 11 0 0 1 0 89 0 68
2011 Student 58 37 2 2 0 0 0 95 2 40

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 39 41 10 6 3 0 0 81 9 3918
2018 Term 54 33 8 3 1 0 0 87 4 281
2018 Student 39 45 9 2 4 1 0 85 6 85
2017 Indeterminate (permanent) 39 40 11 6 4 0 0 79 10 5392
2017 Term 52 35 9 2 2 0 0 87 4 348
2017 Casual 54 34 9 3 1 0 0 88 3 115
2017 Student 50 34 6 5 4 1 0 85 9 105
2014 Indeterminate (permanent) 37 40 11 7 4 0 0 78 11 6114
2014 Term 47 38 9 4 2 0 0 85 6 377
2014 Casual 67 21 6 5 0 0 0 88 5 65
2014 Student 50 34 8 5 3 0 0 84 8 70
2011 Indeterminate (permanent) 40 41 10 6 3 0 0 81 9 6823
2011 Term 49 38 5 4 3 0 0 87 7 319
2011 Casual 48 39 7 3 3 0 0 86 6 66
2011 Student 55 35 5 5 0 0 0 90 5 40
2008 Indeterminate (permanent) 42 40 8 7 3 0 0 83 9 6170
2008 Term 50 37 5 6 3 0 0 87 8 401
2008 Casual 48 36 11 3 2 0 0 84 5 129
2008 Student 43 37 14 5 1 0 0 80 6 73

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 36 34 18 7 5 1 0 71 11 3907
2018 Term 58 26 8 6 2 0 0 83 8 280
2018 Student 62 25 8 1 2 1 0 88 4 85
2017 Indeterminate (permanent) 32 34 17 9 7 1 0 67 16 5402
2017 Term 52 28 13 5 2 0 0 80 7 349
2017 Casual 51 31 13 4 1 0 0 82 5 116
2017 Student 71 20 7 0 2 0 0 91 2 105
2014 Indeterminate (permanent) 25 37 18 11 8 1 0 63 19 6115
2014 Term 39 35 15 6 6 0 0 74 11 377
2014 Casual 43 35 9 10 3 0 0 78 13 65
2014 Student 56 30 10 1 3 0 0 86 5 70
2011 Indeterminate (permanent) 28 35 19 10 7 1 0 64 17 6817
2011 Term 44 33 11 6 5 0 0 77 12 318
2011 Casual 42 39 11 1 7 0 0 80 9 68
2011 Student 68 25 7 0 0 0 0 93 0 40

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 35 37 15 8 4 0 0 73 12 3890
2018 Term 55 32 6 5 2 0 0 87 7 278
2018 Student 58 28 6 5 1 1 0 88 6 81
2017 Indeterminate (permanent) 32 37 16 9 6 0 0 69 15 5412
2017 Term 52 31 11 4 2 0 0 83 6 350
2017 Casual 50 30 14 6 0 0 0 80 6 116
2017 Student 70 19 7 2 2 0 0 89 4 105
2014 Indeterminate (permanent) 25 39 17 12 7 0 0 64 19 6117
2014 Term 40 34 13 8 6 0 0 74 13 376
2014 Casual 44 41 7 6 2 1 0 85 7 64
2014 Student 56 32 4 5 3 0 0 88 8 70
2011 Indeterminate (permanent) 28 38 17 11 6 0 0 66 17 6814
2011 Term 41 41 8 4 6 0 0 81 11 319
2011 Casual 47 35 11 1 6 0 0 82 7 68
2011 Student 63 25 7 2 3 0 0 88 5 40
2008 Indeterminate (permanent) 29 40 14 11 6 0 0 69 17 6161
2008 Term 44 35 11 6 3 0 0 79 10 402
2008 Casual 35 37 14 9 4 1 1 73 13 129
2008 Student 52 36 4 4 2 1 0 90 6 72

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 32 27 20 10 7 4 0 62 18 3920
2018 Term 44 25 13 8 7 3 1 72 15 280
2018 Student 38 18 20 7 6 7 4 63 15 84
2017 Indeterminate (permanent) 29 26 18 12 10 4 0 58 23 5403
2017 Term 42 24 16 8 5 5 0 70 14 350
2017 Casual 41 18 18 8 5 9 1 65 15 115
2017 Student 42 22 16 9 2 7 2 70 12 105
2014 Indeterminate (permanent) 25 26 20 14 11 4 0 53 26 6118
2014 Term 36 27 16 11 7 3 1 65 19 377
2014 Casual 46 24 15 5 4 1 4 75 10 65
2014 Student 38 24 9 11 7 9 1 70 20 70
2011 Indeterminate (permanent) 27 25 19 14 10 4 0 55 25 6816
2011 Term 36 23 16 15 7 4 0 61 22 319
2011 Casual 34 27 18 4 6 4 7 69 11 68
2011 Student 50 24 10 2 5 8 0 81 8 40
2008 Indeterminate (permanent) 27 28 18 13 9 5 0 58 24 6168
2008 Term 34 27 14 12 7 5 1 65 20 400
2008 Casual 31 22 16 12 6 9 4 61 21 129
2008 Student 34 26 13 14 5 6 3 65 21 72
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 48 29 11 5 4 1 0 79 10 3888
2018 Term 58 25 10 2 1 4 0 87 3 278
2018 Student 59 29 6 2 1 2 0 90 4 85
2017 Indeterminate (permanent) 47 28 11 7 5 2 0 77 12 5410
2017 Term 53 28 7 4 4 3 1 85 8 349
2017 Casual 58 23 11 2 0 4 2 86 2 117
2017 Student 60 24 10 3 1 0 2 86 4 104
2014 Indeterminate (permanent) 43 30 12 7 6 2 0 74 13 6114
2014 Term 52 28 9 4 3 3 1 83 7 377
2014 Casual 66 18 8 4 1 1 1 86 6 65
2014 Student 67 26 2 4 0 1 0 94 4 70
2011 Indeterminate (permanent) 41 31 12 8 6 2 1 74 14 6820
2011 Term 54 27 6 5 4 3 1 85 9 318
2011 Casual 50 31 7 2 8 3 0 82 10 68
2011 Student 75 15 7 0 3 0 0 90 3 40
2008 Indeterminate (permanent) 39 30 12 9 7 2 0 71 17 6166
2008 Term 47 27 9 8 5 3 1 77 13 402
2008 Casual 51 27 9 4 4 4 2 82 8 129
2008 Student 60 25 7 5 0 1 1 87 5 73

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 47 31 9 8 4 1 0 78 12 3878
2018 Term 56 27 8 6 0 3 0 86 6 276
2018 Student 54 35 5 4 2 0 1 89 6 84
2017 Indeterminate (permanent) 44 32 9 9 6 1 0 77 15 5409
2017 Term 53 31 6 5 4 0 1 85 9 350
2017 Casual 54 27 8 6 1 2 2 85 8 117
2017 Student 55 28 5 6 2 1 3 87 8 104
2014 Indeterminate (permanent) 41 34 10 9 6 1 0 75 16 6112
2014 Term 49 32 8 6 4 1 1 82 10 377
2014 Casual 58 23 13 4 1 0 0 81 5 65
2014 Student 60 23 8 7 1 1 1 85 8 70
2011 Indeterminate (permanent) 39 33 10 10 6 1 0 73 16 6813
2011 Term 46 34 8 8 3 1 1 81 11 319
2011 Casual 44 30 12 7 7 0 0 73 14 67
2011 Student 68 20 5 5 2 0 0 88 7 40
2008 Indeterminate (permanent) 37 33 10 11 9 1 0 70 19 6167
2008 Term 45 27 11 9 6 1 1 74 15 402
2008 Casual 38 36 12 7 4 1 2 76 12 128
2008 Student 46 39 6 6 4 0 0 84 10 73

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 50 27 10 7 5 0 0 78 12 3898
2018 Term 59 23 8 6 2 1 0 83 8 279
2018 Student 65 23 5 5 2 0 0 88 7 86
2017 Indeterminate (permanent) 51 26 10 7 6 0 0 77 13 5400
2017 Term 56 26 10 4 3 0 0 82 7 350
2017 Casual 68 17 8 3 3 0 0 86 6 117
2017 Student 63 24 7 5 1 0 1 87 6 105
2014 Indeterminate (permanent) 47 28 10 8 6 0 0 76 14 6111
2014 Term 57 28 7 3 4 1 0 86 7 377
2014 Casual 71 19 8 1 1 0 0 89 3 65
2014 Student 66 25 5 3 1 0 0 91 5 70

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 31 17 9 6 8 0 65 16 3926
2018 Term 50 23 8 6 3 9 1 81 10 278
2018 Student 53 23 5 0 5 12 2 89 5 86
2017 Indeterminate (permanent) 25 33 16 11 7 8 0 63 20 5415
2017 Term 40 28 10 5 4 13 0 79 10 350
2017 Casual 47 22 7 5 1 11 7 84 7 117
2017 Student 57 22 7 3 1 10 1 88 4 105
2014 Indeterminate (permanent) 22 33 18 11 6 10 0 61 19 6113
2014 Term 34 30 14 7 5 9 1 71 13 375
2014 Casual 40 26 14 1 4 13 1 77 7 65
2014 Student 46 23 8 6 2 15 0 81 10 70
2011 Indeterminate (permanent) 23 30 18 12 9 7 1 58 22 6813
2011 Term 34 32 11 6 6 10 1 75 13 318
2011 Casual 38 26 12 7 8 5 3 71 17 68
2011 Student 47 26 15 0 5 7 0 79 5 40

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 25 33 18 14 7 2 0 60 22 3913
2018 Term 48 26 9 7 4 5 2 78 12 280
2018 Student 51 27 5 1 5 9 2 88 7 85
2017 Indeterminate (permanent) 21 33 18 14 10 3 0 56 25 5410
2017 Term 40 28 14 5 5 7 0 74 11 349
2017 Casual 42 22 12 10 1 6 7 73 13 117
2017 Student 58 25 6 3 3 5 0 88 6 104
2014 Indeterminate (permanent) 18 32 22 15 10 3 0 52 26 6107
2014 Term 31 33 16 10 7 3 0 66 17 374
2014 Casual 43 24 14 3 7 9 0 74 11 65
2014 Student 40 35 10 5 5 5 1 79 10 70
2011 Indeterminate (permanent) 19 33 19 14 12 3 0 53 27 6809
2011 Term 32 33 14 8 8 5 0 69 17 317
2011 Casual 40 32 10 7 9 1 0 74 16 67
2011 Student 42 33 10 5 5 5 0 79 10 40
2008 Indeterminate (permanent) 23 35 17 12 10 3 0 59 23 6167
2008 Term 39 29 13 7 6 5 1 72 14 401
2008 Casual 31 36 18 6 2 5 3 72 8 129
2008 Student 37 45 5 4 4 4 0 86 8 73

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 17 31 21 17 8 6 0 51 27 3910
2018 Term 34 25 14 9 6 10 1 66 18 280
2018 Student 38 23 11 2 5 18 4 77 9 84
2017 Indeterminate (permanent) 14 30 21 17 11 6 0 47 30 5409
2017 Term 30 27 15 14 5 10 0 63 21 347
2017 Casual 37 22 10 9 4 18 1 73 15 117
2017 Student 46 27 7 5 4 9 3 83 10 105
2014 Indeterminate (permanent) 12 28 23 19 11 6 0 43 33 6113
2014 Term 21 31 17 13 8 8 1 57 24 375
2014 Casual 32 22 17 9 7 13 0 62 19 65
2014 Student 33 29 9 10 5 14 1 73 17 70
2011 Indeterminate (permanent) 11 32 21 18 11 6 0 47 31 6811
2011 Term 19 37 18 10 7 9 0 62 19 318
2011 Casual 31 35 11 10 4 9 0 72 15 68
2011 Student 28 31 18 5 5 12 0 68 12 39
2008 Indeterminate (permanent) 11 34 19 18 11 6 0 48 31 6160
2008 Term 22 33 16 12 8 9 0 60 22 400
2008 Casual 21 31 14 15 4 13 2 61 23 129
2008 Student 24 46 12 7 4 8 0 76 11 73

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 16 32 18 20 11 3 0 49 32 3922
2018 Term 30 29 13 15 7 5 1 63 24 279
2018 Student 39 21 11 8 5 14 2 72 15 85
2017 Indeterminate (permanent) 14 31 18 19 14 4 0 47 33 5413
2017 Term 27 32 17 12 7 6 0 62 20 349
2017 Casual 37 23 12 8 3 16 0 72 14 117
2017 Student 46 24 9 8 3 9 1 78 12 105
2014 Indeterminate (permanent) 13 30 19 20 14 3 0 45 35 6110
2014 Term 23 29 19 16 9 3 1 54 26 375
2014 Casual 27 27 13 17 8 7 0 58 28 65
2014 Student 32 36 13 3 5 10 1 77 9 69
2011 Indeterminate (permanent) 12 32 18 22 13 3 0 45 37 6800
2011 Term 25 32 19 15 6 3 0 58 22 319
2011 Casual 30 36 11 12 8 3 0 67 21 68
2011 Student 25 38 15 10 5 7 0 68 16 40
2008 Indeterminate (permanent) 13 35 15 22 13 2 0 49 35 6165
2008 Term 24 35 14 15 8 3 0 61 24 402
2008 Casual 25 29 14 18 2 11 1 61 23 129
2008 Student 28 43 9 12 4 3 0 74 17 71
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 29 34 15 12 8 0 0 64 20 3914
2018 Term 42 35 15 3 4 1 1 78 7 279
2018 Student 44 37 14 3 0 0 1 82 4 86
2017 Indeterminate (permanent) 26 35 15 13 10 0 0 62 23 5414
2017 Term 38 36 13 7 4 1 0 76 11 350
2017 Casual 37 34 20 7 3 0 0 70 9 117
2017 Student 48 40 5 6 1 0 0 88 7 105
2014 Indeterminate (permanent) 22 35 17 15 10 0 0 58 25 6115
2014 Term 35 35 13 11 6 0 0 71 17 377
2014 Casual 41 41 4 9 5 0 0 82 14 65
2014 Student 40 45 4 6 5 0 0 85 11 70
2011 Indeterminate (permanent) 23 37 15 14 10 0 0 61 24 6826
2011 Term 29 43 10 8 8 1 0 73 16 317
2011 Casual 49 28 10 11 3 0 0 76 14 68
2011 Student 60 30 5 2 3 0 0 90 5 40

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 35 40 12 9 4 0 0 75 13 3913
2018 Term 48 36 9 5 2 0 0 84 7 280
2018 Student 45 36 7 8 2 0 1 82 11 85
2017 Indeterminate (permanent) 33 42 11 10 5 0 0 74 15 5409
2017 Term 40 42 8 6 3 1 0 82 9 349
2017 Casual 35 44 9 5 1 6 1 84 6 116
2017 Student 44 38 10 6 2 0 0 82 8 105

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 13 23 19 15 11 17 3 45 31 3902
2018 Term 19 17 14 8 5 32 4 57 21 276
2018 Student 24 18 7 4 4 34 11 74 13 85
2017 Indeterminate (permanent) 12 22 18 16 13 16 3 42 36 5409
2017 Term 17 21 12 11 7 28 3 55 27 348
2017 Casual 22 10 17 8 7 29 7 50 23 117
2017 Student 26 12 8 9 5 34 7 65 22 105
2014 Indeterminate (permanent) 12 22 19 18 14 13 2 40 38 6112
2014 Term 13 21 15 16 14 19 1 43 38 376
2014 Casual 19 17 12 9 12 28 3 53 30 65
2014 Student 20 13 7 13 10 32 6 52 37 70

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 42 34 11 8 4 1 1 76 13 3895
2018 Term 51 29 11 5 1 2 1 83 6 279
2018 Student 44 41 8 4 1 0 2 87 5 85
2017 Indeterminate (permanent) 43 32 10 8 6 0 0 76 14 5415
2017 Term 47 29 12 6 4 1 1 78 10 350
2017 Casual 50 21 17 4 1 3 3 76 6 117
2017 Student 53 29 7 2 6 0 4 85 8 103
2014 Indeterminate (permanent) 39 34 11 9 6 1 0 74 15 6116
2014 Term 43 37 9 7 3 1 1 81 10 377
2014 Casual 57 18 14 7 1 3 0 77 8 65
2014 Student 58 30 5 7 0 0 0 88 7 70
2011 Indeterminate (permanent) 36 35 12 10 7 0 0 71 17 6817
2011 Term 43 33 11 7 5 1 1 77 12 318
2011 Casual 36 35 11 10 6 2 0 72 17 66
2011 Student 59 28 5 5 0 0 3 90 5 39
2008 Indeterminate (permanent) 32 35 12 11 9 1 1 68 20 6172
2008 Term 39 34 11 10 6 0 0 73 16 401
2008 Casual 37 37 12 9 3 1 1 75 12 129
2008 Student 39 44 8 5 4 0 0 83 9 73

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Indeterminate (permanent) 27 35 12 11 5 3 6 69 18 1399
2017 Term 33 25 18 17 0 8 0 63 18 11
2014 Indeterminate (permanent) 26 36 13 10 7 3 5 67 19 1578
2014 Term 19 58 0 14 0 9 0 84 16 20

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 45 11 12 4 0 0 72 17 3912
2018 Term 34 42 7 12 4 0 1 77 16 280
2018 Student 35 41 12 7 2 0 2 78 10 85
2017 Indeterminate (permanent) 27 39 12 14 7 0 0 66 22 5412
2017 Term 27 41 12 14 5 0 1 69 19 350
2017 Casual 36 38 10 9 4 1 2 76 13 116
2017 Student 47 34 7 7 4 1 0 82 11 105
2014 Indeterminate (permanent) 21 39 14 17 8 0 0 61 25 6114
2014 Term 30 36 10 16 8 0 0 66 24 377
2014 Casual 35 35 9 14 4 0 1 72 19 65
2014 Student 36 38 9 13 3 0 0 75 16 70
2011 Indeterminate (permanent) 27 40 13 13 7 0 1 67 20 6821
2011 Term 31 42 11 10 4 0 2 75 14 319
2011 Casual 24 33 10 8 3 0 21 73 14 67
2011 Student 41 35 7 13 0 0 5 79 13 40
2008 Indeterminate (permanent) 29 42 12 11 5 0 1 72 16 6169
2008 Term 32 39 10 12 5 0 2 73 17 401
2008 Casual 25 34 17 7 6 0 10 66 15 129
2008 Student 41 35 11 7 3 0 3 78 10 73

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 40 41 10 6 3 0 0 81 9 3905
2018 Term 46 37 11 5 1 0 0 82 7 279
2018 Student 30 43 16 8 2 0 0 73 10 86
2017 Indeterminate (permanent) 42 38 10 7 4 0 0 80 11 5408
2017 Term 45 37 10 6 3 0 0 82 8 350
2017 Casual 46 26 8 15 5 0 0 72 20 117
2017 Student 42 38 9 7 5 0 0 80 12 105
2014 Indeterminate (permanent) 40 38 10 8 4 0 0 78 12 6117
2014 Term 38 39 11 9 3 0 0 77 12 377
2014 Casual 51 25 13 9 0 0 1 77 9 65
2014 Student 43 36 12 6 3 0 0 79 9 70
2011 Indeterminate (permanent) 43 36 10 7 4 0 0 79 11 6818
2011 Term 48 33 9 6 3 0 0 81 9 319
2011 Casual 44 38 9 4 4 0 0 82 9 68
2011 Student 47 31 12 7 2 0 0 78 10 40
2008 Indeterminate (permanent) 40 40 9 7 4 0 0 80 11 6172
2008 Term 43 38 7 9 4 0 0 80 13 401
2008 Casual 33 44 12 6 5 0 0 77 11 129
2008 Student 30 42 9 13 5 0 1 72 18 73

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 46 39 7 5 2 0 0 85 8 3884
2018 Term 46 39 8 6 2 0 0 84 8 278
2018 Student 35 48 11 6 0 0 0 84 6 85
2017 Indeterminate (permanent) 48 36 7 6 3 0 0 84 9 5402
2017 Term 49 34 9 5 2 0 0 83 7 349
2017 Casual 52 25 9 10 3 0 0 78 13 117
2017 Student 46 29 15 6 4 0 0 75 10 105
2014 Indeterminate (permanent) 45 36 7 7 4 0 0 81 11 6114
2014 Term 44 35 10 8 3 0 0 80 11 376
2014 Casual 50 38 7 1 3 0 0 89 4 65
2014 Student 35 45 14 5 1 0 0 80 7 70
2011 Indeterminate (permanent) 46 38 7 6 3 0 0 84 9 6818
2011 Term 52 31 5 7 4 0 0 83 12 319
2011 Casual 35 47 9 4 4 0 0 82 9 68
2011 Student 43 42 5 5 5 0 0 85 10 40
2008 Indeterminate (permanent) 45 40 7 5 3 0 0 85 8 6171
2008 Term 48 35 6 7 5 0 0 83 12 401
2008 Casual 39 44 7 5 6 0 0 83 11 129
2008 Student 33 47 6 8 6 0 0 80 14 73

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 20 33 19 15 11 2 0 54 27 3905
2018 Term 30 31 14 13 5 6 1 65 20 280
2018 Student 41 31 12 5 2 6 3 79 8 86
2017 Indeterminate (permanent) 21 33 16 16 12 2 0 55 29 5401
2017 Term 33 30 15 10 5 6 0 67 16 349
2017 Casual 39 17 17 11 4 8 5 64 16 116
2017 Student 54 29 7 2 2 5 2 89 4 105
2014 Indeterminate (permanent) 16 29 18 20 15 2 0 46 35 6115
2014 Term 25 29 17 12 10 5 2 58 23 377
2014 Casual 36 15 8 13 7 14 8 65 25 65
2014 Student 33 30 15 5 4 9 5 73 10 70
2011 Indeterminate (permanent) 21 33 16 16 12 2 0 55 28 6828
2011 Term 26 34 12 11 10 5 1 65 22 318
2011 Casual 30 30 7 10 3 6 14 75 16 67
2011 Student 45 35 10 3 0 5 3 86 3 40
2008 Indeterminate (permanent) 24 38 15 13 8 2 0 63 22 6167
2008 Term 34 32 13 11 5 4 1 70 17 401
2008 Casual 27 32 17 7 9 4 4 64 18 129
2008 Student 37 35 9 6 3 8 2 80 10 73

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 17 29 16 17 18 2 1 47 36 3907
2018 Term 21 30 14 15 10 6 3 56 28 279
2018 Student 25 35 11 0 6 9 14 78 8 85
2017 Indeterminate (permanent) 17 25 15 18 22 2 1 43 41 5404
2017 Term 26 24 14 12 12 8 4 57 27 349
2017 Casual 31 14 14 5 15 8 14 57 25 115
2017 Student 46 20 10 1 4 11 8 82 6 103
2014 Indeterminate (permanent) 12 23 15 20 26 2 2 36 48 6115
2014 Term 18 23 15 16 20 6 3 45 39 377
2014 Casual 18 9 9 8 22 4 30 40 46 64
2014 Student 15 12 14 14 13 11 22 39 40 69
2011 Indeterminate (permanent) 14 27 15 18 22 2 1 42 42 6823
2011 Term 17 26 19 15 14 6 3 47 32 318
2011 Casual 15 19 11 9 14 6 27 50 33 68
2011 Student 25 30 10 5 3 11 17 76 10 40
2008 Indeterminate (permanent) 18 33 14 16 16 2 1 52 33 6157
2008 Term 19 32 14 15 10 4 4 56 28 401
2008 Casual 12 28 14 11 9 6 20 54 28 129
2008 Student 25 30 10 6 5 7 17 72 15 73

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 30 41 13 10 5 0 0 71 16 3909
2018 Term 41 36 12 6 3 1 1 78 9 279
2018 Student 34 41 13 6 5 1 0 76 11 85
2017 Indeterminate (permanent) 30 41 11 11 7 0 0 71 17 5396
2017 Term 41 39 9 7 4 0 0 80 11 349
2017 Casual 40 34 10 9 4 2 1 76 14 117
2017 Student 47 30 13 5 2 0 3 80 7 105
2014 Indeterminate (permanent) 21 43 13 14 9 0 0 64 23 6119
2014 Term 29 41 12 11 6 0 0 71 17 377
2014 Casual 30 45 8 11 6 0 0 75 17 65
2014 Student 36 40 14 5 3 0 1 78 8 70
2011 Indeterminate (permanent) 31 41 11 11 6 0 0 72 17 6816
2011 Term 37 41 10 7 4 0 0 78 12 317
2011 Casual 32 34 14 13 6 0 2 67 19 68
2011 Student 46 34 12 5 3 0 0 80 7 40

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 35 34 15 10 6 0 0 69 16 3889
2018 Term 41 31 17 7 3 1 0 73 10 279
2018 Student 42 38 11 2 6 1 0 81 8 84
2017 Indeterminate (permanent) 34 35 14 10 7 0 0 69 17 5406
2017 Term 44 32 12 8 3 0 1 77 11 348
2017 Casual 41 26 19 9 2 1 1 69 12 117
2017 Student 52 35 6 4 3 0 0 87 7 105
2014 Indeterminate (permanent) 28 37 15 12 8 0 0 65 20 6119
2014 Term 35 37 15 7 5 0 0 73 13 376
2014 Casual 40 35 12 7 7 0 0 75 13 65
2014 Student 45 25 16 4 5 2 2 74 9 70

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 33 36 15 11 5 0 0 69 16 3908
2018 Term 45 32 13 5 4 0 1 78 9 281
2018 Student 37 43 9 6 1 2 1 83 7 86
2017 Indeterminate (permanent) 32 36 14 11 6 0 0 69 17 5396
2017 Term 43 38 10 7 1 0 0 82 8 349
2017 Casual 42 34 11 11 1 0 1 77 12 116
2017 Student 55 32 5 2 3 0 3 90 5 105
2014 Indeterminate (permanent) 26 39 15 12 7 0 0 66 19 6114
2014 Term 38 38 12 7 5 0 0 77 12 376
2014 Casual 47 34 11 4 4 0 0 81 8 65
2014 Student 40 43 9 3 0 5 1 87 3 70
2011 Indeterminate (permanent) 35 41 12 8 4 1 0 76 12 6807
2011 Term 45 39 6 5 3 1 1 86 8 318
2011 Casual 49 38 3 4 3 0 3 90 7 67
2011 Student 62 30 8 0 0 0 0 92 0 40

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 20 37 23 10 6 3 0 59 17 3914
2018 Term 25 42 17 5 3 7 1 73 9 280
2018 Student 33 34 15 4 2 8 4 76 7 85
2017 Indeterminate (permanent) 19 36 21 12 7 5 0 58 21 5404
2017 Term 29 32 20 8 4 7 1 66 13 350
2017 Casual 26 32 17 7 6 11 1 66 15 115
2017 Student 45 31 11 2 3 4 4 83 5 105

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 46 33 9 8 4 0 0 79 12 3908
2018 Term 51 33 8 3 2 1 2 87 5 279
2018 Student 51 24 19 2 0 1 2 78 2 86
2017 Indeterminate (permanent) 43 32 9 9 6 0 0 76 15 5405
2017 Term 52 30 9 3 5 1 0 83 8 349
2017 Casual 57 23 10 5 3 2 1 81 8 117
2017 Student 61 27 4 3 3 0 2 90 6 105
2014 Indeterminate (permanent) 37 35 11 9 7 0 0 73 16 6112
2014 Term 48 32 10 6 3 0 1 81 9 377
2014 Casual 47 26 18 3 4 0 1 74 7 65
2014 Student 46 33 17 3 0 1 1 80 3 70
2011 Indeterminate (permanent) 42 35 9 8 5 0 0 77 13 6824
2011 Term 51 26 10 8 4 1 0 78 12 318
2011 Casual 44 36 4 8 4 1 2 83 13 67
2011 Student 49 38 3 0 0 2 7 97 0 40

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 33 34 18 9 6 0 1 68 14 3931
2018 Term 55 27 9 5 2 0 1 83 7 280
2018 Student 65 28 5 1 0 0 1 94 1 85
2017 Indeterminate (permanent) 32 37 16 8 5 0 1 70 13 5412
2017 Term 44 37 11 5 2 0 1 82 7 349
2017 Casual 55 25 15 2 2 0 0 81 4 117
2017 Student 62 36 2 0 0 0 0 98 0 105
2014 Indeterminate (permanent) 31 37 19 8 5 0 1 69 13 6116
2014 Term 46 34 13 5 2 0 0 81 6 377
2014 Casual 47 37 12 1 1 0 0 85 3 65
2014 Student 63 21 4 2 7 0 2 87 9 70
2011 Indeterminate (permanent) 33 35 19 8 5 0 0 69 13 6820
2011 Term 46 35 14 3 4 0 0 80 6 319
2011 Casual 53 34 12 1 0 0 0 87 1 68
2011 Student 58 32 7 3 0 0 0 90 3 40
2008 Indeterminate (permanent) 25 34 22 11 7 0 0 60 18 6163
2008 Term 40 33 20 5 2 0 0 74 7 400
2008 Casual 48 32 14 4 1 0 1 80 5 129
2008 Student 58 30 10 2 0 0 1 89 2 73

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Indeterminate (permanent) 29 35 37 3923
2018 Term 29 38 33 281
2018 Student 40 15 45 86
2017 Indeterminate (permanent) 31 35 34 5410
2017 Term 21 38 41 347
2017 Casual 44 26 30 116
2017 Student 47 17 36 105
2014 Indeterminate (permanent) 29 35 36 6120
2014 Term 26 32 41 376
2014 Casual 51 30 19 65
2014 Student 56 14 30 70
2011 Indeterminate (permanent) 32 34 34 6823
2011 Term 30 36 34 318
2011 Casual 58 13 29 68
2011 Student 58 15 27 40

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Indeterminate (permanent) 14 38 39 4 0 5 1125
2018 Term 4 20 23 4 42 8 77
2018 Student 0 0 0 3 97 0 34
2017 Indeterminate (permanent) 13 34 38 7 0 8 1672
2017 Term 5 21 25 6 30 13 79
2017 Casual 0 7 9 7 72 5 54
2017 Student 0 2 0 0 98 0 49
2014 Indeterminate (permanent) 11 32 41 9 9999 8 1804
2014 Term 12 21 34 10 9999 23 99
2014 Casual 20 8 9 13 9999 50 37
2014 Student 0 18 5 19 9999 58 40
2011 Indeterminate (permanent) 12 32 40 7 9999 8 2251
2011 Term 8 28 27 13 9999 25 96
2011 Casual 7 15 7 23 9999 48 40
2011 Student 0 13 9 9 9999 70 23
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 47 39 7 4 2 0 0 87 6 3923
2018 Term 56 32 9 1 0 1 0 89 2 279
2018 Student 51 33 3 9 2 1 0 85 12 86
2017 Indeterminate (permanent) 41 40 9 6 3 1 0 82 9 5406
2017 Term 53 37 7 3 0 1 0 90 3 350
2017 Casual 52 31 4 9 3 0 0 84 12 117
2017 Student 58 26 8 4 3 0 1 85 7 105
2014 Indeterminate (permanent) 38 42 11 6 3 0 0 80 9 6113
2014 Term 45 40 10 4 1 0 0 85 5 376
2014 Casual 54 31 11 1 1 1 0 86 3 65
2014 Student 49 34 11 6 0 0 0 83 6 70
2011 Indeterminate (permanent) 39 41 10 6 3 1 0 80 9 6821
2011 Term 43 43 7 3 4 1 0 86 6 318
2011 Casual 54 29 10 4 3 0 0 83 7 67
2011 Student 32 50 12 2 2 0 0 83 5 40
2008 Indeterminate (permanent) 43 38 9 6 3 0 0 82 9 6168
2008 Term 48 37 8 4 2 1 0 86 6 401
2008 Casual 41 44 12 2 1 0 0 84 4 129
2008 Student 32 53 7 2 5 1 0 87 7 73

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 24 43 18 9 3 1 0 69 13 3907
2018 Term 41 37 14 4 3 2 0 79 7 279
2018 Student 41 36 11 8 4 0 0 78 12 85
2017 Indeterminate (permanent) 24 42 17 10 5 2 0 67 15 5406
2017 Term 36 41 14 4 3 1 1 78 7 348
2017 Casual 39 33 14 4 6 4 1 75 10 117
2017 Student 47 41 7 1 1 4 0 91 2 105
2014 Indeterminate (permanent) 22 42 19 10 5 2 0 65 15 6116
2014 Term 31 42 15 8 3 2 0 74 11 376
2014 Casual 36 34 15 4 3 8 0 76 7 64
2014 Student 30 42 11 8 0 8 0 79 9 70
2011 Indeterminate (permanent) 23 43 17 10 5 1 0 67 16 6810
2011 Term 30 42 15 8 2 2 0 74 10 318
2011 Casual 37 39 9 7 7 1 0 77 14 68
2011 Student 37 45 13 2 2 0 0 82 5 40

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 10 25 37 19 7 1 1 27 35 3921
2018 Term 7 16 28 23 15 6 6 43 25 280
2018 Student 2 14 33 22 17 4 8 44 19 83
2017 Indeterminate (permanent) 11 25 37 17 7 1 3 24 38 5390
2017 Term 6 16 35 25 11 2 5 39 23 344
2017 Casual 2 13 39 24 17 2 4 43 16 117
2017 Student 4 10 30 26 25 1 4 54 14 105
2014 Indeterminate (permanent) 11 28 38 15 5 1 2 21 41 6095
2014 Term 9 21 38 19 9 2 3 29 31 375
2014 Casual 3 11 46 26 10 0 4 38 14 65
2014 Student 2 20 41 19 11 2 5 32 24 70
2011 Indeterminate (permanent) 12 27 36 17 6 1 2 23 39 6815
2011 Term 7 17 32 25 13 4 3 40 25 319
2011 Casual 7 14 36 24 9 1 8 36 23 68
2011 Student 3 17 36 20 20 5 0 42 21 40
2008 Indeterminate (permanent) 12 28 37 15 5 1 1 21 41 6161
2008 Term 9 22 35 22 10 1 2 33 32 399
2008 Casual 8 18 22 29 12 4 7 46 29 127
2008 Student 8 12 36 17 15 0 12 37 23 73

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 9 17 31 27 13 2 2 42 26 3897
2018 Term 9 9 21 21 25 10 6 55 20 280
2018 Student 1 10 12 24 36 6 11 72 13 83
2017 Indeterminate (permanent) 11 19 30 22 12 2 4 36 32 5376
2017 Term 9 12 28 23 19 4 5 46 23 346
2017 Casual 3 10 21 28 28 4 6 62 14 116
2017 Student 3 7 16 27 38 3 7 72 10 105
2014 Indeterminate (permanent) 13 22 31 20 9 2 2 31 37 6090
2014 Term 15 17 28 21 12 3 4 36 34 374
2014 Casual 12 16 18 23 18 9 5 47 32 64
2014 Student 3 17 17 26 27 7 4 59 22 70
2011 Indeterminate (permanent) 11 19 30 23 11 2 3 36 33 6798
2011 Term 10 16 22 21 20 7 4 47 29 313
2011 Casual 10 13 24 22 24 1 6 50 24 68
2011 Student 7 5 10 32 40 3 3 76 13 40
2008 Indeterminate (permanent) 13 21 31 21 10 2 2 33 35 6154
2008 Term 8 17 22 25 19 5 4 48 28 399
2008 Casual 9 12 27 23 18 5 6 47 23 126
2008 Student 5 14 23 22 22 4 10 51 21 72

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 20 26 30 15 7 1 2 22 47 3906
2018 Term 14 19 25 19 12 4 7 35 37 278
2017 Indeterminate (permanent) 22 26 28 13 7 1 3 20 50 5384
2017 Term 14 16 30 19 10 4 7 32 34 347
2017 Casual 8 15 29 23 13 6 5 41 26 117
2017 Student 11 20 21 12 26 6 5 42 34 104
2014 Indeterminate (permanent) 27 29 25 11 4 1 2 16 58 6090
2014 Term 21 22 26 17 7 3 4 26 46 374
2014 Casual 15 11 38 10 17 5 4 30 28 65
2014 Student 24 10 25 12 11 8 9 28 41 69
2011 Indeterminate (permanent) 21 27 29 14 6 1 3 21 49 6801
2011 Term 13 18 30 17 12 6 5 32 34 317
2011 Casual 14 13 28 15 19 2 9 38 30 68
2011 Student 15 10 32 15 12 5 11 33 29 40
2008 Indeterminate (permanent) 19 26 30 14 6 2 2 21 47 6143
2008 Term 12 22 32 16 10 4 4 29 36 398
2008 Casual 12 13 23 22 16 4 10 44 30 127
2008 Student 17 17 18 17 11 7 13 35 43 72

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 11 19 35 23 10 1 1 34 31 3891
2018 Term 7 9 20 28 26 3 7 60 17 279
2017 Indeterminate (permanent) 11 18 34 23 10 1 3 34 31 5364
2017 Term 5 10 24 33 19 3 6 58 16 341
2017 Casual 4 12 18 31 28 2 5 64 18 117
2017 Student 0 11 12 35 37 1 5 76 11 104
2014 Indeterminate (permanent) 11 21 36 22 7 1 2 30 33 6086
2014 Term 5 12 26 36 16 2 3 55 18 374
2014 Casual 3 10 28 28 25 0 5 57 13 65
2014 Student 0 1 22 37 37 1 3 77 1 70
2011 Indeterminate (permanent) 10 19 35 24 9 1 3 34 30 6797
2011 Term 3 10 23 31 26 2 5 62 14 316
2011 Casual 1 5 28 24 35 2 4 62 7 68
2011 Student 5 5 12 23 47 2 6 76 11 40
2008 Indeterminate (permanent) 10 20 35 23 8 1 2 32 31 6145
2008 Term 5 10 25 35 20 1 4 58 15 397
2008 Casual 4 7 16 33 30 1 10 69 12 128
2008 Student 11 3 16 32 28 2 8 67 16 72

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 16 25 30 18 8 1 2 27 42 3908
2018 Term 10 14 17 22 20 7 10 51 28 279
2018 Student 1 8 17 27 31 4 12 69 11 83
2017 Indeterminate (permanent) 20 24 28 16 8 2 3 24 46 5387
2017 Term 9 14 21 28 18 3 7 51 25 344
2017 Casual 5 6 25 25 28 4 7 60 12 117
2017 Student 0 11 14 27 37 5 6 72 12 105
2014 Indeterminate (permanent) 24 27 27 13 5 1 2 19 52 6100
2014 Term 17 17 29 20 11 2 5 33 36 372
2014 Casual 10 18 21 16 29 1 6 48 30 63
2014 Student 6 8 15 26 35 4 7 68 15 70
2011 Indeterminate (permanent) 17 24 30 17 8 1 3 27 42 6801
2011 Term 8 13 22 25 22 5 5 52 24 318
2011 Casual 3 12 28 23 21 6 9 51 17 68
2011 Student 7 7 18 25 27 7 8 62 18 40
2008 Indeterminate (permanent) 16 24 30 18 9 1 3 28 41 6150
2008 Term 7 14 25 25 23 2 4 51 22 397
2008 Casual 4 8 21 21 30 5 12 61 14 128
2008 Student 7 5 17 28 23 6 14 64 15 72

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 12 19 28 25 12 2 2 38 32 3900
2018 Term 10 12 19 20 21 8 9 50 27 278
2018 Student 0 5 14 17 36 14 13 73 7 83
2017 Indeterminate (permanent) 13 19 29 21 11 2 4 34 34 5386
2017 Term 10 15 26 19 18 6 6 42 28 347
2017 Casual 4 15 20 23 17 8 14 51 23 117
2017 Student 1 7 20 20 33 10 9 65 10 105
2014 Indeterminate (permanent) 12 18 28 25 11 2 4 39 31 6092
2014 Term 13 19 24 22 12 4 6 38 35 375
2014 Casual 8 9 16 22 26 13 5 59 22 65
2014 Student 5 9 17 26 29 9 5 64 16 69
2011 Indeterminate (permanent) 12 18 28 23 12 2 5 37 33 6802
2011 Term 13 15 19 21 18 7 7 46 32 316
2011 Casual 10 5 25 24 20 7 9 52 19 67
2011 Student 7 5 8 30 30 12 7 74 15 40
2008 Indeterminate (permanent) 16 23 29 17 8 2 4 27 42 6158
2008 Term 14 18 18 24 15 5 7 44 36 398
2008 Casual 12 14 20 19 12 11 12 40 34 129
2008 Student 6 4 27 14 28 7 13 54 13 72

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 16 24 33 15 7 2 2 24 42 3915
2018 Term 9 18 19 22 15 7 11 45 32 281
2017 Indeterminate (permanent) 18 24 33 13 7 2 3 21 44 5389
2017 Term 10 15 31 20 13 5 6 37 29 346
2017 Casual 7 16 26 21 17 6 7 45 26 117
2017 Student 3 12 34 19 22 6 5 46 16 105
2014 Indeterminate (permanent) 22 26 30 12 6 2 3 19 50 6097
2014 Term 15 18 31 18 10 3 5 30 36 375
2014 Casual 13 11 25 19 18 4 11 43 28 65
2014 Student 14 16 20 20 18 8 4 44 33 69

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 43 31 8 10 7 1 0 74 17 3904
2018 Term 53 28 8 8 2 1 0 82 10 279
2018 Student 66 24 3 1 3 1 0 92 5 86
2017 Indeterminate (permanent) 42 29 9 10 8 1 0 72 19 5409
2017 Term 54 26 7 6 5 2 0 81 12 350
2017 Casual 59 20 5 13 1 2 0 81 14 117
2017 Student 66 24 5 4 1 0 0 90 5 105
2014 Indeterminate (permanent) 41 30 9 11 8 1 0 71 19 6114
2014 Term 49 30 8 7 5 0 0 80 13 377
2014 Casual 64 25 4 4 3 0 1 89 7 65
2014 Student 55 22 8 9 1 5 1 81 10 70

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 49 34 7 7 3 0 0 83 10 3907
2018 Term 64 25 5 3 2 0 0 89 6 278
2018 Student 84 12 2 1 1 0 0 95 2 85
2017 Indeterminate (permanent) 43 37 8 8 4 0 0 80 12 5409
2017 Term 53 31 5 7 3 0 0 85 10 348
2017 Casual 62 22 11 5 0 0 0 84 5 117
2017 Student 76 20 2 1 1 0 0 96 2 105
2014 Indeterminate (permanent) 41 39 9 8 4 0 0 80 12 6114
2014 Term 49 37 5 4 5 0 0 86 9 376
2014 Casual 57 27 5 6 5 0 0 84 11 65
2014 Student 69 19 11 2 0 0 0 88 2 70

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 43 38 11 5 3 1 0 81 8 3908
2018 Term 50 34 10 3 2 2 0 85 5 280
2018 Student 58 32 4 2 1 2 1 93 4 85

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 43 36 13 3 2 3 0 81 6 3910
2018 Term 53 30 8 3 2 3 1 86 5 279
2018 Student 49 36 5 1 0 10 0 93 1 84
2017 Indeterminate (permanent) 40 36 14 3 3 4 0 79 6 5403
2017 Term 45 30 14 2 4 4 0 79 6 350
2017 Casual 49 20 17 2 0 10 2 78 3 115
2017 Student 69 19 4 4 1 3 0 91 5 104
2014 Indeterminate (permanent) 43 36 12 3 2 4 0 82 5 6113
2014 Term 52 30 9 2 2 3 1 86 5 377
2014 Casual 55 24 13 1 1 5 1 84 3 65
2014 Student 64 23 4 3 0 6 0 93 3 70

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 41 39 11 5 3 1 0 81 8 3915
2018 Term 58 30 8 2 1 2 0 89 3 279
2018 Student 67 26 2 2 0 2 0 95 2 84
2017 Indeterminate (permanent) 38 40 11 6 3 2 0 80 9 5410
2017 Term 51 31 10 2 2 3 0 85 4 348
2017 Casual 57 26 12 2 0 2 1 85 2 116
2017 Student 69 27 3 0 1 0 0 96 1 105
2014 Indeterminate (permanent) 39 39 12 5 3 2 0 79 8 6117
2014 Term 53 32 8 3 1 2 1 87 5 376
2014 Casual 55 34 2 3 3 1 1 92 6 65
2014 Student 71 20 1 0 8 0 0 92 8 70
2011 Indeterminate (permanent) 33 40 13 7 4 2 0 75 11 6808
2011 Term 48 30 10 6 4 2 0 80 10 318
2011 Casual 59 29 7 3 1 1 0 89 4 68
2011 Student 63 30 5 0 3 0 0 93 3 40

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 47 37 9 4 3 0 0 84 7 3900
2018 Term 63 30 4 1 2 0 0 93 3 276
2018 Student 77 14 5 0 1 2 0 94 1 83
2017 Indeterminate (permanent) 42 38 9 5 4 0 0 81 9 5409
2017 Term 63 27 5 2 2 1 0 91 4 349
2017 Casual 68 24 7 1 0 0 0 92 1 116
2017 Student 81 15 3 1 0 0 0 96 1 104
2014 Indeterminate (permanent) 43 38 10 5 3 0 0 82 9 6115
2014 Term 59 29 5 4 2 0 0 89 6 377
2014 Casual 71 22 2 3 1 0 0 93 4 65
2014 Student 69 21 0 7 3 0 0 90 10 70
2011 Indeterminate (permanent) 39 38 12 6 4 1 0 77 11 6807
2011 Term 56 32 5 3 5 0 0 87 8 319
2011 Casual 67 23 6 3 1 0 0 90 4 68
2011 Student 73 20 5 0 3 0 0 93 3 40
2008 Indeterminate (permanent) 36 39 12 7 5 1 0 76 12 6165
2008 Term 51 33 9 4 2 1 0 85 6 402
2008 Casual 53 28 7 9 0 2 1 84 9 129
2008 Student 65 24 6 1 3 1 0 90 4 72

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 24 31 18 10 7 6 4 61 19 3913
2018 Term 33 27 14 8 3 12 4 71 12 279
2018 Student 33 26 8 2 1 14 15 83 5 85
2017 Indeterminate (permanent) 25 31 15 11 9 5 3 61 22 5408
2017 Term 33 29 15 9 5 5 4 68 15 350
2017 Casual 34 20 14 5 10 7 9 65 18 116
2017 Student 42 17 6 7 2 10 16 80 12 105
2014 Indeterminate (permanent) 28 32 14 11 9 4 3 63 22 6114
2014 Term 34 30 11 8 8 4 5 71 17 377
2014 Casual 39 24 7 4 3 12 10 83 9 65
2014 Student 47 19 8 6 1 5 14 81 9 70

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 31 39 13 9 5 2 1 73 14 3916
2018 Term 35 36 10 9 4 5 2 75 14 279
2018 Student 21 30 12 11 2 15 8 67 17 84
2017 Indeterminate (permanent) 34 38 11 8 5 3 1 75 14 5406
2017 Term 39 29 13 7 4 6 2 75 11 347
2017 Casual 36 29 14 7 5 7 2 72 13 117
2017 Student 42 26 15 7 3 5 2 73 10 105
2014 Indeterminate (permanent) 33 38 12 8 4 4 1 74 13 6117
2014 Term 36 38 12 6 5 3 1 77 11 377
2014 Casual 41 35 10 4 4 4 1 81 8 65
2014 Student 37 25 10 13 4 8 3 70 19 70
2011 Indeterminate (permanent) 31 34 12 10 6 5 1 69 18 6808
2011 Term 34 33 9 8 7 8 1 73 16 316
2011 Casual 32 32 9 10 7 6 4 71 19 68
2011 Student 27 30 7 15 3 16 2 69 22 40
2008 Indeterminate (permanent) 30 35 11 10 7 5 1 69 19 6162
2008 Term 35 31 10 12 8 3 1 69 20 402
2008 Casual 34 23 18 6 4 12 2 66 12 128
2008 Student 27 20 21 16 6 8 3 52 24 73

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 30 40 18 7 4 1 0 71 11 3902
2018 Term 42 33 15 4 4 2 1 78 7 279
2018 Student 40 33 16 0 4 4 4 78 4 85

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 16 22 20 15 14 10 2 43 34 3909
2018 Term 25 25 15 8 8 14 5 62 19 279
2018 Student 26 20 14 4 4 21 12 68 11 85
2017 Indeterminate (permanent) 15 22 17 16 17 10 2 42 38 5405
2017 Term 25 19 17 12 8 15 3 54 25 347
2017 Casual 23 26 21 4 4 14 8 62 10 117
2017 Student 34 23 12 6 4 12 11 73 12 105
2014 Indeterminate (permanent) 13 19 19 18 19 10 2 37 42 6114
2014 Term 17 19 23 11 15 11 4 42 31 377
2014 Casual 25 21 6 10 13 17 8 61 30 65
2014 Student 16 28 19 5 12 13 7 55 22 70
2011 Indeterminate (permanent) 12 18 19 17 18 13 3 36 42 6821
2011 Term 19 18 17 10 10 22 4 49 27 317
2011 Casual 27 11 17 4 9 15 18 56 19 68
2011 Student 26 17 10 5 3 32 7 71 12 40

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 13 87 3926
2018 Term 9 91 281
2018 Casual 6 94 82

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 43 513
2018 Term 59 26

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 69 512
2018 Term 61 26

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 512

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 1 513
2018 Term 0 26

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 512

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 5 512

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 512
2018 Term 0 26

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 35 514
2018 Term 32 26

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 43 514
2018 Term 41 26

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 51 514
2018 Term 35 26

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 45 515
2018 Term 52 26

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 34 514
2018 Term 32 26

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 54 516
2018 Term 65 26

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 37 514
2018 Term 32 26

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 1 514
2018 Term 0 26

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 515

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 514

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 50 515
2018 Term 58 26

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 25 514
2018 Term 22 26

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 14 514

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 52 514
2018 Term 40 25

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 23 515

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 514

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 16 514
2018 Term 21 25

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 11 514

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 514
2018 Term 0 25

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 515
2018 Term 21 25

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 514

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 30 515
2018 Term 49 25

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 491

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 20 490
2018 Term 20 26

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 490

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 490

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 490
2018 Term 25 26

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 490

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 15 490
2018 Term 24 26

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 490
2018 Term 24 26

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 491

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 30 490
2018 Term 34 26

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 490
2018 Term 0 26

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 50 491
2018 Term 55 26

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 1 490
2018 Term 0 26

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 55 491
2018 Term 58 26

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 490

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 490

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 14 16 21 7 6 29 7 48 20 3917
2018 Term 22 11 12 3 3 37 14 66 11 278
2018 Student 15 9 4 1 2 40 28 78 11 85
2017 Indeterminate (permanent) 14 17 19 8 9 27 7 47 24 5413
2017 Term 22 13 15 4 5 31 9 60 15 350
2017 Casual 18 8 14 4 7 32 17 51 21 116
2017 Student 25 12 9 3 1 35 15 73 8 104
2014 Indeterminate (permanent) 13 17 19 8 8 28 8 46 24 6117
2014 Term 19 14 16 6 5 30 10 55 18 377
2014 Casual 19 14 13 5 3 34 11 61 15 65
2014 Student 23 4 11 4 0 43 16 65 9 70

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 29 33 18 6 4 9 1 68 11 3917
2018 Term 40 28 12 2 2 14 1 81 5 278
2018 Student 36 27 6 0 1 21 8 90 2 85
2017 Indeterminate (permanent) 27 31 17 7 6 10 1 66 15 5403
2017 Term 36 24 16 2 4 13 4 73 8 350
2017 Casual 34 24 11 4 6 17 4 73 13 116
2017 Student 51 21 7 2 0 17 3 89 2 104
2014 Indeterminate (permanent) 21 28 20 7 6 15 2 60 16 6116
2014 Term 30 29 16 5 3 15 3 71 10 377
2014 Casual 28 20 13 10 1 24 4 66 16 65
2014 Student 33 18 10 2 0 32 5 81 4 69
2011 Indeterminate (permanent) 28 33 17 8 5 9 0 67 14 6816
2011 Term 40 25 17 5 3 9 1 72 9 320
2011 Casual 43 27 13 3 4 11 0 78 8 68
2011 Student 48 23 5 6 3 15 0 84 10 39

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 7 93 3909
2018 Term 5 95 280

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 29 290

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 79 289

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 289
2018 Term 0 14

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Term 0 14

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 290

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 289

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 11 289

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 28 290

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 23 290

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 17 290

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 290

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 26 291

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 22 290

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 2 291
2018 Term 0 13

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Term 0 13

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 290
2018 Term 0 13

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 19 290
2018 Term 0 13

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Term 0 13

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 16 290

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Term 0 13

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 23 291
2018 Term 36 13

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 26 290
2018 Term 45 14

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 290

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 290

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 18 290

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 290

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 290
2018 Term 0 14

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 290

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 290

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 50 291
2018 Term 49 14

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 269
2018 Term 0 14

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 269

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 269

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 2 269
2018 Term 0 14

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 269

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 269
2018 Term 0 14

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 11 269

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 269

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 270

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 29 270

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 269

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 46 270
2018 Term 66 14

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Term 0 14

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 64 269
2018 Term 46 14

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 269
2018 Term 0 14

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 269

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 15 16 22 3 3 34 7 52 11 3911
2018 Term 22 13 14 1 3 35 12 67 7 279
2018 Student 17 7 6 0 1 44 24 78 4 86
2017 Indeterminate (permanent) 15 16 21 3 4 34 8 53 11 5407
2017 Term 24 14 15 2 2 34 8 66 8 348
2017 Casual 19 11 13 1 6 38 13 61 13 116
2017 Student 29 5 9 0 0 38 19 79 0 105
2014 Indeterminate (permanent) 14 15 21 3 3 36 8 52 11 6110
2014 Term 20 14 17 2 2 34 11 60 8 377
2014 Casual 17 13 14 4 1 35 16 60 11 65
2014 Student 23 13 5 1 0 38 20 87 2 70

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 29 32 19 4 3 11 1 70 7 3914
2018 Term 40 26 14 2 2 15 1 79 4 280
2018 Student 41 22 6 0 1 22 8 90 2 86
2017 Indeterminate (permanent) 30 32 17 3 3 13 1 72 8 5397
2017 Term 39 27 12 2 2 16 1 81 5 348
2017 Casual 35 23 11 1 6 20 5 77 9 115
2017 Student 48 22 6 2 0 18 3 89 2 105
2014 Indeterminate (permanent) 25 29 20 3 3 19 2 67 8 6114
2014 Term 36 27 14 3 2 16 2 77 5 377
2014 Casual 36 18 14 4 3 19 6 72 9 65
2014 Student 40 15 9 0 0 25 11 85 0 70
2011 Indeterminate (permanent) 35 34 15 4 3 10 0 76 7 6804
2011 Term 44 29 13 2 2 9 0 81 5 318
2011 Casual 51 21 9 1 2 15 0 85 4 67
2011 Student 50 22 8 3 0 17 0 87 4 40
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 58 23 10 4 5 1 0 82 9 3887
2018 Term 66 21 6 3 2 2 0 89 5 279
2018 Student 69 24 2 0 2 2 0 95 2 83
2017 Indeterminate (permanent) 55 24 10 4 5 2 0 80 9 5407
2017 Term 59 24 7 2 3 4 0 87 6 349
2017 Casual 67 17 7 2 1 6 0 90 2 117
2017 Student 73 17 4 1 2 1 2 93 3 105

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 40 39 12 5 3 1 0 80 8 3920
2018 Term 37 37 14 5 2 4 0 78 8 278
2018 Student 26 46 7 4 5 11 2 82 9 85
2017 Indeterminate (permanent) 34 40 12 6 5 2 0 76 12 5409
2017 Term 35 35 16 5 4 5 0 74 10 348
2017 Casual 20 37 17 4 9 13 0 65 15 116
2017 Student 29 43 14 4 3 7 0 78 7 105

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 25 37 16 13 8 1 0 63 21 3925
2018 Term 34 38 13 7 4 2 0 74 12 280
2018 Student 35 39 11 2 4 8 1 82 6 85
2017 Indeterminate (permanent) 19 40 15 14 10 1 0 60 25 5407
2017 Term 29 39 16 8 5 3 1 70 13 350
2017 Casual 26 39 13 7 10 6 0 69 17 116
2017 Student 38 37 14 5 3 4 0 78 8 105

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 16 24 24 14 19 0 2 41 34 3918
2018 Term 22 26 19 14 16 1 2 49 32 280
2018 Student 22 26 25 12 11 1 4 51 23 85
2017 Indeterminate (permanent) 18 24 20 15 21 1 2 43 37 5402
2017 Term 13 26 19 13 26 1 1 40 41 349
2017 Casual 24 20 24 9 19 0 4 46 30 116
2017 Student 19 36 15 14 16 0 1 55 29 104

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 12 26 30 19 12 0 1 39 31 3918
2018 Term 27 32 22 12 6 2 1 60 18 277
2018 Student 29 35 27 4 1 1 2 67 5 85
2017 Indeterminate (permanent) 14 27 27 18 14 0 1 41 32 5400
2017 Term 26 30 24 11 7 1 2 58 18 349
2017 Casual 34 35 23 6 2 0 1 69 8 116
2017 Student 35 37 20 6 2 0 0 72 8 105

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 17 31 26 15 10 0 1 48 25 3909
2018 Term 35 31 14 11 4 1 3 69 16 278
2018 Student 52 26 11 2 2 2 5 84 5 85
2017 Indeterminate (permanent) 19 30 24 15 10 1 2 50 26 5393
2017 Term 31 33 20 6 5 1 3 67 12 349
2017 Casual 42 34 13 5 1 0 4 80 6 115
2017 Student 52 27 16 2 0 0 2 81 2 105

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 16 24 26 18 14 1 1 41 32 3912
2018 Term 31 28 18 11 8 2 2 62 19 277
2018 Student 38 27 15 6 5 0 9 71 12 85
2017 Indeterminate (permanent) 16 23 24 18 16 1 2 40 35 5398
2017 Term 27 29 17 13 11 1 2 58 25 350
2017 Casual 41 26 12 7 12 2 1 68 19 116
2017 Student 50 25 14 4 5 1 2 77 8 105

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 39 26 14 7 5 1 7 71 14 3902
2018 Term 54 22 10 5 2 1 6 82 8 277
2018 Student 56 23 8 1 0 1 11 89 1 84
2017 Indeterminate (permanent) 37 26 15 6 6 1 9 70 13 5385
2017 Term 54 19 11 3 3 1 9 82 6 350
2017 Casual 54 12 16 1 2 0 15 78 3 115
2017 Student 72 18 3 1 0 0 7 96 1 105

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 28 21 12 10 0 1 55 23 3915
2018 Term 42 30 11 10 5 1 2 74 15 275
2018 Student 42 31 18 7 0 2 0 75 7 85
2017 Indeterminate (permanent) 25 31 22 12 9 0 1 57 21 5391
2017 Term 38 30 19 6 6 0 1 69 12 346
2017 Casual 48 26 18 5 2 0 1 74 8 116
2017 Student 36 32 23 8 1 0 1 68 9 105

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 22 36 24 10 6 1 1 59 16 3906
2018 Term 37 27 21 7 4 3 2 67 11 280
2018 Student 43 31 13 3 2 1 6 80 6 86
2017 Indeterminate (permanent) 24 33 22 12 7 1 1 58 20 5387
2017 Term 40 33 13 7 3 1 2 75 11 347
2017 Casual 47 22 18 6 1 2 4 74 7 116
2017 Student 38 39 11 5 2 0 5 81 7 105

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 33 27 13 7 1 1 52 20 3908
2018 Term 34 31 19 9 4 1 1 67 14 280
2018 Student 38 34 17 0 3 1 6 78 4 86
2017 Indeterminate (permanent) 19 31 24 15 8 1 2 52 24 5383
2017 Term 33 36 18 7 4 0 2 70 12 346
2017 Casual 45 29 10 9 2 2 3 78 11 115
2017 Student 40 31 14 9 1 2 3 75 10 104

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 34 21 11 6 1 1 60 18 3900
2018 Term 36 30 19 10 3 1 2 68 13 280
2018 Student 25 35 16 12 8 0 4 62 21 85
2017 Indeterminate (permanent) 25 32 20 12 8 1 2 59 20 5387
2017 Term 36 33 17 7 6 1 2 70 13 344
2017 Casual 44 32 12 4 2 3 3 80 7 115
2017 Student 37 26 24 8 3 0 2 65 11 105

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 32 22 12 5 1 1 60 17 3888
2018 Term 34 35 17 8 3 2 2 71 11 278
2018 Student 27 42 24 4 1 0 2 71 5 85
2017 Indeterminate (permanent) 27 32 21 10 6 1 2 61 17 5373
2017 Term 37 31 19 8 3 1 2 70 11 346
2017 Casual 43 29 18 6 1 0 3 74 7 115
2017 Student 35 44 14 4 1 0 1 81 5 104

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 46 26 13 6 5 1 2 74 12 3899
2018 Term 60 17 13 3 3 1 3 80 6 276
2018 Student 62 20 10 2 0 1 5 86 2 86
2017 Indeterminate (permanent) 47 26 14 6 5 0 2 75 11 5406
2017 Term 56 25 11 4 3 1 1 82 6 350
2017 Casual 59 26 9 2 2 0 2 87 4 116
2017 Student 62 23 10 4 0 0 1 86 4 105

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 65 16 7 3 3 1 6 87 6 3909
2018 Term 74 10 3 3 3 1 5 90 7 279
2018 Student 76 9 1 1 0 1 12 97 1 86

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 66 14 6 4 4 2 4 85 9 3899
2018 Term 75 8 5 4 4 2 2 86 8 276
2018 Student 83 6 1 2 0 0 8 96 3 86
2017 Indeterminate (permanent) 66 14 6 5 4 1 4 84 9 5407
2017 Term 76 10 3 2 2 2 4 92 4 346
2017 Casual 78 7 5 0 1 6 4 94 1 116
2017 Student 86 9 1 1 0 0 4 98 1 105

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 53 28 11 4 2 1 1 83 7 3904
2018 Term 64 20 8 5 1 1 1 86 7 281
2018 Student 83 7 2 2 1 0 5 94 4 86
2017 Indeterminate (permanent) 51 29 10 4 3 0 2 82 7 5406
2017 Term 59 24 11 2 1 0 3 86 3 349
2017 Casual 70 16 3 2 6 0 3 89 8 116
2017 Student 81 8 5 1 1 1 3 93 2 104

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 52 22 12 7 5 1 1 76 12 3903
2018 Term 67 17 5 6 3 2 2 86 9 279
2018 Student 85 7 1 4 0 0 4 95 4 84
2017 Indeterminate (permanent) 54 22 10 6 5 1 2 78 11 5402
2017 Term 67 16 5 6 3 0 3 86 9 348
2017 Casual 66 18 9 2 0 1 5 89 2 115
2017 Student 85 7 2 3 1 0 3 94 4 105

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 47 13 6 3 1 1 30 86 5 3888
2018 Term 62 4 3 1 1 1 28 93 3 279
2018 Student 77 2 1 0 0 0 20 99 0 86
2017 Indeterminate (permanent) 49 14 5 3 1 0 28 88 5 5399
2017 Term 60 9 3 0 0 0 27 95 1 350
2017 Casual 70 4 3 1 0 0 23 95 1 115
2017 Student 82 2 0 0 0 0 16 100 0 104

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 62 20 8 2 1 1 7 88 3 3892
2018 Term 70 15 4 0 1 2 8 94 2 275
2018 Student 79 10 2 1 0 1 6 96 1 86
2017 Indeterminate (permanent) 61 20 7 2 1 1 7 88 4 5378
2017 Term 64 17 8 3 1 1 6 87 5 344
2017 Casual 75 12 3 2 0 1 8 95 2 116
2017 Student 80 11 1 1 0 1 6 98 1 103

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 71 15 5 2 2 1 5 91 4 3909
2018 Term 19 20 18 16 24 1 2 40 41 279
2018 Student 45 25 8 6 6 1 9 78 13 85
2017 Indeterminate (permanent) 65 18 6 3 2 1 4 88 5 5406
2017 Term 22 15 19 16 25 1 2 38 43 350
2017 Casual 31 18 18 10 16 1 7 53 27 115
2017 Student 51 16 12 9 7 1 4 70 17 104

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 46 30 14 4 2 1 2 79 7 3904
2018 Term 56 25 10 5 1 1 3 83 7 281
2018 Student 50 27 12 4 2 0 5 81 6 84
2017 Indeterminate (permanent) 48 30 12 4 2 0 3 81 7 5397
2017 Term 51 30 13 2 0 1 4 84 2 348
2017 Casual 59 25 3 8 1 1 2 87 9 115
2017 Student 59 27 8 3 2 0 1 87 5 105

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 12 32 38 14 5 0 0 44 19 3932
2018 Term 18 39 29 8 4 1 1 58 12 280
2018 Student 30 48 19 3 0 0 0 78 3 86
2017 Indeterminate (permanent) 10 30 38 14 7 0 0 40 21 5406
2017 Term 15 35 37 10 3 0 0 50 13 349
2017 Casual 23 41 28 3 3 1 1 66 6 115
2017 Student 21 48 28 2 1 1 0 69 3 105

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 10 20 40 21 9 0 0 30 30 3880
2018 Term 5 9 38 29 17 0 1 47 15 277
2018 Student 2 9 35 28 24 0 1 52 12 85
2017 Indeterminate (permanent) 10 20 41 21 7 0 0 28 30 5407
2017 Term 6 14 39 26 14 0 1 40 20 348
2017 Casual 3 6 37 28 25 0 0 54 9 115
2017 Student 1 12 37 34 16 1 0 50 13 105
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 25 26 23 12 13 2 1 25 75 3924
2018 Term 30 22 20 9 13 4 1 32 68 280
2018 Student 29 21 17 8 8 10 6 35 65 86
2017 Indeterminate (permanent) 26 23 20 12 14 3 1 27 73 5421
2017 Term 16 20 24 14 22 3 1 17 83 348
2017 Casual 22 24 18 7 19 6 3 24 76 116
2017 Student 26 24 12 17 13 3 6 28 72 105

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 21 2892
2018 Term 37 178
2018 Student 40 47
2017 Indeterminate (permanent) 22 3750
2017 Term 39 273
2017 Casual 50 76
2017 Student 52 67

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 42 2891
2018 Term 41 178
2018 Student 38 47
2017 Indeterminate (permanent) 38 3750
2017 Term 42 273
2017 Casual 46 76
2017 Student 75 67

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 24 2892
2018 Term 22 178
2018 Student 30 47
2017 Indeterminate (permanent) 20 3750
2017 Term 21 273
2017 Casual 20 76
2017 Student 35 67

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 41 2891
2018 Term 21 178
2018 Student 17 47
2017 Indeterminate (permanent) 46 3750
2017 Term 20 273
2017 Casual 14 76
2017 Student 12 67

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 2891
2018 Term 5 178
2018 Student 0 47
2017 Indeterminate (permanent) 8 3750
2017 Term 3 273
2017 Casual 0 76
2017 Student 2 67

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 41 2892
2018 Term 24 178
2018 Student 6 47

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 30 2891
2018 Term 32 178
2018 Student 28 47
2017 Indeterminate (permanent) 41 3750
2017 Term 49 273
2017 Casual 38 76
2017 Student 23 67

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Indeterminate (permanent) 4 35 21 13 6 21 2784
2018 Term 5 45 18 11 6 16 169
2018 Student 7 64 20 2 0 7 44
2017 Indeterminate (permanent) 4 43 20 12 6 16 3671
2017 Term 2 52 17 7 5 17 266
2017 Casual 6 46 14 10 14 10 74
2017 Student 3 59 20 9 0 9 66

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 26 74 2869
2018 Term 37 63 178
2018 Student 48 52 46

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 33 18 16 11 13 1 8 56 26 3919
2018 Term 43 17 12 8 4 2 13 71 14 281
2018 Student 29 14 9 6 5 4 33 69 17 85

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 9 22 18 19 23 2 6 34 46 2882
2018 Term 16 26 13 18 19 3 5 45 40 178
2018 Student 26 22 22 4 20 2 4 51 26 46
2017 Indeterminate (permanent) 9 21 16 19 26 3 8 33 50 3759
2017 Term 18 25 15 15 21 2 5 46 38 274
2017 Casual 20 27 13 7 19 10 3 55 30 77
2017 Student 29 26 18 6 16 3 3 58 23 69

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 3 10 14 20 47 2 5 14 72 2876
2018 Term 8 15 18 21 32 3 4 25 56 178
2018 Student 4 21 21 11 30 2 11 29 46 47
2017 Indeterminate (permanent) 2 7 10 18 53 3 6 10 79 3755
2017 Term 3 16 13 18 48 1 2 19 68 274
2017 Casual 3 16 17 12 47 0 5 20 62 77
2017 Student 6 13 19 10 39 4 9 21 57 69
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