2018 Public Service Employee Survey Results by Theme for Health Canada by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 39 9 5 3 0 0 83 9 1010
2018 Non-supervisor 34 43 11 7 5 0 0 77 12 3330
2017 Supervisor 39 42 7 7 4 0 0 82 11 1413
2017 Non-supervisor 32 43 11 8 5 0 0 76 13 4579
2014 Supervisor 35 44 8 9 4 0 0 79 13 1604
2014 Non-supervisor 28 45 12 10 6 0 0 73 16 5053
2011 Supervisor 40 39 9 7 4 0 0 80 11 1849
2011 Non-supervisor 32 41 12 9 6 0 0 74 14 5436
2008 Supervisor 44 38 8 6 3 0 0 83 9 1629
2008 Non-supervisor 34 40 12 8 5 0 0 75 13 5105

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 33 13 8 6 0 0 72 15 1018
2018 Non-supervisor 34 38 12 9 6 0 0 72 16 3339
2017 Supervisor 35 36 11 10 8 0 0 71 18 1413
2017 Non-supervisor 30 37 13 11 9 0 0 67 20 4568

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 32 7 3 1 0 0 90 3 1011
2018 Non-supervisor 48 36 11 3 2 0 0 84 5 3320
2017 Supervisor 58 33 6 2 1 0 0 91 3 1412
2017 Non-supervisor 50 35 10 3 2 0 0 85 5 4566
2014 Supervisor 65 26 5 3 1 0 0 92 4 1603
2014 Non-supervisor 57 31 8 3 1 0 0 88 4 5051
2011 Supervisor 64 28 5 2 1 0 0 92 3 1859
2011 Non-supervisor 56 32 8 3 2 0 0 88 4 5445

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 40 8 4 2 0 0 85 7 1014
2018 Non-supervisor 39 41 11 6 3 0 0 80 9 3341
2017 Supervisor 43 39 10 5 3 0 0 83 8 1406
2017 Non-supervisor 39 40 11 6 4 0 0 79 10 4562
2014 Supervisor 42 38 9 7 3 0 0 81 10 1604
2014 Non-supervisor 37 40 12 7 4 0 0 78 11 5054
2011 Supervisor 45 40 8 6 2 0 0 84 8 1859
2011 Non-supervisor 39 41 10 6 3 0 0 80 10 5443
2008 Supervisor 48 39 6 5 2 0 0 87 8 1635
2008 Non-supervisor 41 40 9 7 3 0 0 81 10 5138

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 33 18 7 4 0 0 71 11 1018
2018 Non-supervisor 40 33 16 6 4 1 0 74 10 3327
2017 Supervisor 34 35 15 9 6 0 0 70 15 1415
2017 Non-supervisor 35 33 17 8 6 1 0 68 14 4564
2014 Supervisor 26 38 17 11 8 1 0 64 19 1600
2014 Non-supervisor 26 37 18 10 7 1 0 64 18 5037
2011 Supervisor 29 35 18 10 7 0 0 65 17 1858
2011 Non-supervisor 29 35 19 9 7 1 0 65 16 5439

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 37 15 9 3 0 0 73 12 1015
2018 Non-supervisor 39 36 14 7 4 1 0 75 11 3306
2017 Supervisor 35 37 15 9 5 0 0 72 14 1415
2017 Non-supervisor 34 36 15 8 6 0 0 70 14 4575
2014 Supervisor 28 38 16 12 7 0 0 66 18 1601
2014 Non-supervisor 26 38 17 12 7 1 0 65 19 5036
2011 Supervisor 29 38 16 11 6 0 0 67 17 1855
2011 Non-supervisor 29 38 16 10 6 0 0 67 16 5440
2008 Supervisor 29 41 12 11 6 0 0 71 17 1629
2008 Non-supervisor 31 38 14 10 6 0 0 70 16 5135

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 26 20 10 6 3 0 63 17 1020
2018 Non-supervisor 33 26 19 10 7 4 0 62 18 3337
2017 Supervisor 32 26 18 14 7 3 0 60 22 1413
2017 Non-supervisor 30 26 18 11 10 5 0 59 22 4567
2014 Supervisor 26 28 19 13 10 3 0 56 24 1599
2014 Non-supervisor 26 25 19 14 11 5 0 54 26 5041
2011 Supervisor 28 26 20 13 10 3 1 56 23 1857
2011 Non-supervisor 28 25 18 14 10 5 0 55 25 5440
2008 Supervisor 29 28 18 13 7 4 1 60 21 1632
2008 Non-supervisor 27 27 17 13 10 6 0 58 24 5137
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 30 11 5 4 1 0 79 9 1011
2018 Non-supervisor 50 28 11 5 4 2 0 80 9 3314
2017 Supervisor 47 28 12 8 4 1 0 76 12 1412
2017 Non-supervisor 48 28 10 7 5 2 1 78 11 4576
2014 Supervisor 43 30 11 8 6 1 0 74 15 1603
2014 Non-supervisor 45 30 12 6 5 2 1 76 12 5055
2011 Supervisor 41 33 12 8 5 1 0 75 13 1857
2011 Non-supervisor 43 30 12 8 6 2 1 74 14 5443
2008 Supervisor 39 31 12 9 6 2 1 71 16 1635
2008 Non-supervisor 41 29 11 9 7 3 0 72 16 5135

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 33 9 7 4 0 0 80 11 1013
2018 Non-supervisor 48 30 9 7 4 1 0 79 11 3298
2017 Supervisor 47 30 8 8 6 1 0 78 14 1412
2017 Non-supervisor 44 32 9 8 5 1 1 77 14 4576
2014 Supervisor 42 32 8 10 6 0 0 75 16 1603
2014 Non-supervisor 41 33 10 9 6 1 0 75 15 5053
2011 Supervisor 40 36 10 8 6 1 0 76 14 1856
2011 Non-supervisor 39 33 10 10 6 1 0 73 17 5437
2008 Supervisor 38 35 9 11 7 0 0 73 18 1636
2008 Non-supervisor 37 32 11 10 9 1 0 70 19 5134

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 28 10 7 5 0 0 78 12 1015
2018 Non-supervisor 53 26 10 6 4 0 0 79 11 3321
2017 Supervisor 53 23 10 8 5 0 0 77 13 1407
2017 Non-supervisor 52 26 9 7 6 0 0 78 12 4573
2014 Supervisor 48 28 9 8 6 0 0 77 14 1604
2014 Non-supervisor 48 28 10 7 6 0 0 77 13 5052

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 31 17 10 6 4 0 65 17 1019
2018 Non-supervisor 32 30 15 8 5 10 1 69 14 3344
2017 Supervisor 28 35 15 12 7 3 0 65 20 1415
2017 Non-supervisor 26 31 16 9 7 10 1 64 18 4579
2014 Supervisor 25 35 16 13 6 5 0 63 19 1604
2014 Non-supervisor 23 32 18 9 6 11 0 61 18 5043
2011 Supervisor 24 34 17 11 10 4 0 60 22 1857
2011 Non-supervisor 24 29 18 11 9 9 1 59 22 5435

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 34 18 14 7 0 0 60 21 1013
2018 Non-supervisor 29 32 16 11 7 4 1 64 19 3338
2017 Supervisor 24 36 17 14 9 1 0 60 23 1414
2017 Non-supervisor 23 31 18 13 9 4 1 57 24 4573
2014 Supervisor 22 34 19 15 9 1 0 57 24 1601
2014 Non-supervisor 19 31 21 14 10 4 0 53 25 5036
2011 Supervisor 19 36 17 16 12 1 0 55 28 1853
2011 Non-supervisor 20 32 19 13 11 4 0 54 26 5431
2008 Supervisor 23 35 15 14 12 1 0 59 26 1632
2008 Non-supervisor 24 34 17 11 9 3 0 61 21 5138

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 34 20 19 8 2 0 52 28 1012
2018 Non-supervisor 21 29 19 14 8 8 1 55 24 3335
2017 Supervisor 15 35 21 17 11 2 0 50 28 1414
2017 Non-supervisor 17 28 20 17 10 8 0 49 29 4572
2014 Supervisor 12 32 21 21 11 2 0 45 33 1602
2014 Non-supervisor 14 27 23 18 11 8 0 44 31 5042
2011 Supervisor 9 35 19 21 12 3 0 45 35 1854
2011 Non-supervisor 13 32 21 17 10 7 0 49 29 5437
2008 Supervisor 10 35 18 20 14 3 0 46 35 1632
2008 Non-supervisor 13 33 19 17 10 8 0 51 28 5130

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 36 17 21 10 1 0 51 31 1020
2018 Non-supervisor 19 30 17 18 10 5 0 52 30 3339
2017 Supervisor 17 34 18 18 11 1 0 52 29 1415
2017 Non-supervisor 16 30 18 18 13 5 0 49 32 4575
2014 Supervisor 15 32 18 20 13 1 0 48 34 1599
2014 Non-supervisor 14 30 19 20 13 4 0 46 34 5041
2011 Supervisor 10 34 16 24 14 1 0 45 39 1853
2011 Non-supervisor 14 31 18 21 12 3 0 46 35 5429
2008 Supervisor 12 36 14 24 14 1 0 48 38 1632
2008 Non-supervisor 15 34 15 20 12 3 0 51 33 5136
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 36 15 12 7 0 0 65 19 1018
2018 Non-supervisor 32 34 15 10 8 0 0 67 18 3333
2017 Supervisor 28 36 14 13 9 0 0 64 22 1415
2017 Non-supervisor 27 36 15 12 10 0 0 63 22 4578
2014 Supervisor 24 37 14 15 10 0 0 61 25 1605
2014 Non-supervisor 23 35 17 14 10 0 0 59 25 5053
2011 Supervisor 22 40 13 15 10 0 0 62 25 1858
2011 Non-supervisor 25 37 15 13 9 0 0 62 23 5447

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 40 11 8 4 0 0 76 12 1018
2018 Non-supervisor 36 40 11 9 4 0 0 76 13 3334
2017 Supervisor 34 41 11 9 5 0 0 75 14 1415
2017 Non-supervisor 33 42 10 10 5 0 0 75 14 4570

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 35 16 15 9 5 2 57 26 1012
2018 Non-supervisor 13 18 19 13 10 24 4 43 31 3325
2017 Supervisor 17 34 14 19 11 4 2 54 31 1411
2017 Non-supervisor 11 18 18 15 13 22 3 39 37 4575
2014 Supervisor 15 33 16 20 12 3 1 51 33 1604
2014 Non-supervisor 11 19 19 17 15 17 3 36 40 5051

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 35 12 8 4 0 1 76 12 1013
2018 Non-supervisor 43 33 10 7 4 1 1 78 11 3319
2017 Supervisor 42 33 11 8 6 0 0 76 14 1411
2017 Non-supervisor 44 31 11 7 6 1 1 76 13 4582
2014 Supervisor 39 34 10 9 6 0 0 74 16 1604
2014 Non-supervisor 40 34 11 8 5 1 0 75 14 5056
2011 Supervisor 34 38 11 10 6 0 0 72 17 1858
2011 Non-supervisor 37 34 11 10 7 0 0 72 17 5437
2008 Supervisor 30 37 12 12 8 0 0 68 20 1635
2008 Non-supervisor 34 34 12 10 8 1 1 69 19 5140

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 30 17 8 5 3 8 66 15 1019
2017 Supervisor 27 35 12 11 5 3 5 69 18 1415
2014 Supervisor 26 36 13 10 7 3 5 67 19 1603

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 47 11 10 3 0 1 76 13 1019
2018 Non-supervisor 27 44 11 13 5 0 1 71 18 3332
2017 Supervisor 30 38 12 13 6 0 0 69 19 1415
2017 Non-supervisor 26 40 12 14 7 0 0 67 21 4575
2014 Supervisor 25 39 11 16 8 0 0 65 24 1602
2014 Non-supervisor 21 39 14 17 8 0 0 60 25 5055
2011 Supervisor 31 40 11 11 5 0 1 72 17 1855
2011 Non-supervisor 25 40 13 13 7 0 1 67 20 5447
2008 Supervisor 33 44 12 8 4 0 1 77 12 1634
2008 Non-supervisor 28 41 12 11 6 0 1 70 17 5138

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 37 7 4 1 0 0 88 5 1016
2018 Non-supervisor 37 42 11 7 3 0 0 79 10 3328
2017 Supervisor 50 35 7 5 2 0 0 86 7 1413
2017 Non-supervisor 40 38 10 7 4 0 0 78 12 4574
2014 Supervisor 49 35 7 7 2 0 0 84 9 1604
2014 Non-supervisor 37 38 11 8 5 0 0 76 13 5056
2011 Supervisor 51 34 7 5 2 0 0 85 8 1857
2011 Non-supervisor 40 36 11 7 5 0 0 77 12 5441
2008 Supervisor 48 40 6 4 2 0 0 88 6 1635
2008 Non-supervisor 37 40 10 8 4 0 0 77 12 5140

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 57 34 4 3 1 0 0 92 4 1013
2018 Non-supervisor 42 41 8 6 3 0 0 83 9 3307
2017 Supervisor 57 32 5 4 2 0 0 89 6 1410
2017 Non-supervisor 45 37 8 7 3 0 0 82 10 4570
2014 Supervisor 55 33 4 6 2 0 0 88 8 1604
2014 Non-supervisor 42 37 9 7 5 0 0 79 12 5052
2011 Supervisor 56 35 4 4 1 0 0 91 5 1857
2011 Non-supervisor 43 39 7 6 4 0 0 82 11 5443
2008 Supervisor 55 36 4 3 1 0 0 92 4 1634
2008 Non-supervisor 42 41 7 6 4 0 0 83 10 5140

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 39 18 14 8 1 0 59 23 1015
2018 Non-supervisor 23 31 18 14 10 4 0 56 26 3328
2017 Supervisor 24 37 15 14 9 1 0 62 23 1409
2017 Non-supervisor 22 31 16 16 12 3 0 55 29 4568
2014 Supervisor 20 33 15 20 12 1 0 53 32 1601
2014 Non-supervisor 16 28 19 19 15 3 1 46 35 5039
2011 Supervisor 23 37 15 14 10 1 0 60 25 1859
2011 Non-supervisor 21 32 16 16 12 3 1 55 29 5447
2008 Supervisor 26 40 15 13 6 1 0 66 18 1631
2008 Non-supervisor 24 36 15 13 9 3 0 62 22 5139

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 35 13 13 14 1 1 58 28 1015
2018 Non-supervisor 17 27 16 16 18 4 2 48 36 3327
2017 Supervisor 23 31 13 15 16 2 1 55 32 1412
2017 Non-supervisor 17 23 15 18 22 4 2 42 42 4565
2014 Supervisor 18 28 14 19 18 2 1 48 37 1601
2014 Non-supervisor 11 20 15 20 28 3 3 33 51 5038
2011 Supervisor 18 32 15 17 15 1 1 51 33 1857
2011 Non-supervisor 13 25 16 18 23 3 2 40 44 5446
2008 Supervisor 21 35 13 15 13 1 1 58 29 1630
2008 Non-supervisor 17 31 14 16 16 3 2 51 34 5130

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 39 8 9 4 0 0 78 14 1015
2018 Non-supervisor 29 41 14 10 5 0 0 70 15 3330
2017 Supervisor 38 41 8 8 4 0 0 79 13 1411
2017 Non-supervisor 29 41 12 11 7 0 0 70 18 4564
2014 Supervisor 28 43 9 12 8 0 0 71 20 1605
2014 Non-supervisor 20 43 14 14 9 0 0 63 23 5057
2011 Supervisor 38 40 8 8 5 0 0 78 14 1856
2011 Non-supervisor 30 41 12 11 6 0 0 71 17 5439

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 35 11 8 5 0 0 76 12 1014
2018 Non-supervisor 34 34 16 10 5 0 0 68 15 3311
2017 Supervisor 41 33 12 9 5 0 0 75 14 1411
2017 Non-supervisor 33 35 15 10 7 0 0 68 17 4573
2014 Supervisor 35 37 10 12 6 0 0 72 18 1604
2014 Non-supervisor 27 36 16 12 8 0 0 64 20 5057

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 32 15 11 5 0 0 69 16 1015
2018 Non-supervisor 33 37 14 10 5 0 1 71 15 3333
2017 Supervisor 35 34 13 12 6 0 0 69 18 1409
2017 Non-supervisor 33 37 13 10 6 0 0 71 16 4565
2014 Supervisor 30 36 12 14 7 0 0 67 21 1603
2014 Non-supervisor 27 40 16 11 7 0 0 67 17 5053
2011 Supervisor 37 40 11 8 4 1 0 77 12 1854
2011 Non-supervisor 35 41 12 7 4 1 1 77 11 5433

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 41 19 9 3 2 0 68 13 1017
2018 Non-supervisor 20 37 23 9 6 5 1 60 16 3333
2017 Supervisor 26 40 16 10 5 2 0 68 15 1413
2017 Non-supervisor 18 34 22 12 7 6 1 56 21 4568

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 31 10 11 5 0 0 73 16 1017
2018 Non-supervisor 49 32 9 6 3 0 0 81 10 3330
2017 Supervisor 40 32 9 11 8 0 0 72 19 1414
2017 Non-supervisor 46 31 9 8 5 0 0 78 13 4569
2014 Supervisor 36 35 10 11 7 0 0 71 18 1604
2014 Non-supervisor 39 35 11 8 6 0 1 74 15 5051
2011 Supervisor 37 37 9 11 6 0 0 74 17 1860
2011 Non-supervisor 44 34 9 7 5 0 0 79 12 5443

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 28 22 17 13 0 1 46 31 1022
2018 Non-supervisor 43 34 15 5 3 0 1 77 8 3347
2017 Supervisor 17 32 23 17 11 0 1 49 28 1414
2017 Non-supervisor 39 38 14 5 3 0 1 78 8 4577
2014 Supervisor 17 35 23 14 11 0 1 52 25 1604
2014 Non-supervisor 38 37 16 5 3 0 1 75 8 5055
2011 Supervisor 18 33 23 15 10 0 1 51 26 1859
2011 Non-supervisor 39 36 17 5 3 0 0 76 8 5442
2008 Supervisor 13 26 27 19 14 0 0 39 34 1634
2008 Non-supervisor 32 37 20 7 4 0 1 69 11 5131

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 33 37 30 1020
2018 Non-supervisor 29 32 39 3345
2017 Supervisor 35 35 31 1411
2017 Non-supervisor 30 35 36 4577
2014 Supervisor 32 33 35 1601
2014 Non-supervisor 29 35 36 5040
2011 Supervisor 34 33 33 1858
2011 Non-supervisor 32 34 34 5445

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 18 32 42 2 1 6 337
2018 Non-supervisor 10 33 31 4 17 5 922
2017 Supervisor 16 32 40 5 0 7 497
2017 Non-supervisor 10 31 34 7 9 8 1358
2014 Supervisor 15 30 41 7 9999 7 519
2014 Non-supervisor 10 30 38 10 9999 12 1459
2011 Supervisor 15 32 40 6 9999 8 647
2011 Non-supervisor 11 32 38 8 9999 11 1778
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 36 7 2 1 0 0 90 3 1018
2018 Non-supervisor 47 39 8 5 2 0 0 86 7 3341
2017 Supervisor 49 36 8 4 2 0 0 85 6 1413
2017 Non-supervisor 40 41 9 6 4 1 0 82 9 4573
2014 Supervisor 45 38 8 5 3 0 0 84 8 1604
2014 Non-supervisor 36 42 12 6 3 1 0 79 9 5051
2011 Supervisor 44 39 8 6 3 0 0 83 9 1858
2011 Non-supervisor 38 41 11 6 3 1 0 80 9 5444
2008 Supervisor 49 35 8 5 3 0 0 84 8 1634
2008 Non-supervisor 41 40 10 5 3 0 0 81 9 5137

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 45 18 9 3 1 0 71 12 1014
2018 Non-supervisor 27 42 17 9 3 1 0 70 12 3330
2017 Supervisor 28 44 16 9 4 0 0 72 12 1411
2017 Non-supervisor 25 41 17 9 5 2 0 68 15 4572
2014 Supervisor 24 44 16 11 4 1 0 69 15 1602
2014 Non-supervisor 23 41 20 9 5 3 0 66 14 5045
2011 Supervisor 21 44 16 12 6 1 0 66 18 1851
2011 Non-supervisor 25 42 17 9 5 2 0 68 14 5440

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 30 37 16 3 1 0 19 44 1021
2018 Non-supervisor 8 21 36 21 10 1 2 32 31 3336
2017 Supervisor 14 30 37 13 4 0 2 17 45 1407
2017 Non-supervisor 10 22 36 19 9 1 3 29 33 4556
2014 Supervisor 14 32 39 11 3 0 1 14 46 1600
2014 Non-supervisor 10 26 37 17 7 1 2 24 37 5037
2011 Supervisor 15 32 36 13 3 0 1 16 47 1853
2011 Non-supervisor 10 24 36 19 7 1 3 27 35 5443
2008 Supervisor 16 33 37 11 3 0 0 13 49 1633
2008 Non-supervisor 10 25 37 18 7 1 2 25 37 5124

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 19 34 27 9 1 1 37 29 1016
2018 Non-supervisor 8 15 27 26 17 3 3 47 24 3317
2017 Supervisor 11 21 34 21 8 1 2 31 34 1407
2017 Non-supervisor 10 17 28 23 15 3 4 40 29 4543
2014 Supervisor 15 25 33 19 6 1 1 25 41 1596
2014 Non-supervisor 12 21 30 21 11 3 3 34 35 5034
2011 Supervisor 14 23 33 19 8 1 2 28 38 1850
2011 Non-supervisor 10 17 28 24 13 3 4 40 30 5423
2008 Supervisor 18 24 33 17 6 0 1 23 43 1632
2008 Non-supervisor 11 19 29 23 13 3 3 38 32 5116

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 28 28 12 3 0 1 16 56 1019
2018 Non-supervisor 17 24 29 16 10 2 4 27 42 3321
2017 Supervisor 27 29 29 10 3 0 1 13 57 1406
2017 Non-supervisor 19 24 28 15 8 2 4 25 46 4553
2014 Supervisor 37 30 22 8 3 0 1 10 67 1601
2014 Non-supervisor 24 27 26 12 5 2 3 19 53 5029
2011 Supervisor 28 31 27 10 2 0 1 13 60 1852
2011 Non-supervisor 18 24 29 16 7 2 4 24 44 5428
2008 Supervisor 26 30 28 12 2 0 1 15 57 1633
2008 Non-supervisor 16 24 31 15 8 2 3 24 43 5105

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 25 37 16 3 0 0 20 43 1012
2018 Non-supervisor 8 16 31 26 16 1 3 44 24 3312
2017 Supervisor 16 27 35 16 4 1 2 20 44 1401
2017 Non-supervisor 9 15 32 26 13 1 3 42 25 4533
2014 Supervisor 18 28 37 13 3 0 1 17 46 1600
2014 Non-supervisor 8 18 34 26 10 1 3 38 27 5027
2011 Supervisor 17 27 37 14 4 0 1 18 44 1853
2011 Non-supervisor 7 15 33 28 12 1 3 42 23 5423
2008 Supervisor 17 28 37 14 3 0 0 17 45 1631
2008 Non-supervisor 7 17 33 28 12 1 3 41 25 5109

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 28 31 13 3 0 1 17 53 1017
2018 Non-supervisor 12 21 28 20 13 2 4 35 35 3327
2017 Supervisor 28 30 28 9 3 1 2 12 59 1409
2017 Non-supervisor 16 21 27 19 11 2 4 32 39 4551
2014 Supervisor 32 33 25 7 2 0 1 9 65 1603
2014 Non-supervisor 20 24 28 16 8 2 3 25 46 5034
2011 Supervisor 24 31 30 11 3 0 1 14 56 1853
2011 Non-supervisor 13 20 29 20 11 2 4 33 36 5427
2008 Supervisor 23 31 30 12 3 0 0 15 55 1634
2008 Non-supervisor 12 20 29 21 12 2 4 35 34 5112

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 22 32 23 8 1 1 31 36 1013
2018 Non-supervisor 10 17 25 24 16 5 4 44 29 3321
2017 Supervisor 15 21 34 21 6 0 3 28 37 1407
2017 Non-supervisor 12 17 27 21 13 4 5 38 32 4554
2014 Supervisor 14 20 33 22 9 0 1 31 35 1601
2014 Non-supervisor 11 17 26 26 13 3 5 42 30 5032
2011 Supervisor 15 21 34 21 7 1 2 29 36 1851
2011 Non-supervisor 11 17 26 23 14 3 6 41 31 5428
2008 Supervisor 20 27 33 14 4 0 2 18 48 1634
2008 Non-supervisor 14 21 27 19 11 3 5 32 39 5121

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 29 35 11 3 1 0 13 52 1019
2018 Non-supervisor 13 20 31 17 11 4 4 30 36 3333
2017 Supervisor 23 26 36 10 3 1 1 13 50 1409
2017 Non-supervisor 15 22 32 15 9 3 4 26 40 4555
2014 Supervisor 29 32 27 8 3 0 1 11 61 1603
2014 Non-supervisor 18 24 30 14 7 2 4 23 45 5035

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 32 6 7 5 0 0 82 12 1013
2018 Non-supervisor 44 30 9 9 7 1 0 75 16 3331
2017 Supervisor 50 30 7 7 6 0 0 80 13 1412
2017 Non-supervisor 41 29 10 11 8 1 0 71 19 4576
2014 Supervisor 52 29 5 8 5 0 0 81 13 1605
2014 Non-supervisor 39 30 10 12 9 1 0 69 20 5053

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 33 7 6 3 0 0 84 9 1011
2018 Non-supervisor 53 31 7 6 3 0 0 84 9 3333
2017 Supervisor 44 38 7 7 4 0 0 82 11 1412
2017 Non-supervisor 45 35 8 8 4 0 0 80 12 4572
2014 Supervisor 42 41 5 8 3 0 0 84 11 1605
2014 Non-supervisor 42 37 9 8 4 0 0 79 12 5052

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 36 9 3 2 1 0 86 5 1015
2018 Non-supervisor 43 37 10 5 3 1 0 81 8 3332

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 35 11 3 1 1 0 85 4 1014
2018 Non-supervisor 43 35 12 3 2 4 0 82 6 3332
2017 Supervisor 46 36 11 3 2 1 0 84 5 1413
2017 Non-supervisor 40 34 14 3 3 5 1 78 7 4566
2014 Supervisor 48 35 10 3 1 2 0 85 4 1599
2014 Non-supervisor 43 35 12 3 2 5 0 82 6 5036

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 39 10 4 1 1 0 84 6 1019
2018 Non-supervisor 45 37 10 5 3 2 0 82 8 3331
2017 Supervisor 42 41 9 5 2 1 0 84 7 1415
2017 Non-supervisor 39 39 11 6 3 2 0 79 9 4571
2014 Supervisor 45 37 10 4 2 1 0 83 7 1599
2014 Non-supervisor 39 38 12 5 3 2 0 79 8 5039
2011 Supervisor 34 43 12 7 3 1 0 78 10 1857
2011 Non-supervisor 35 37 14 7 4 3 0 74 12 5432

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 34 10 5 2 0 0 83 7 1015
2018 Non-supervisor 50 35 8 3 3 1 0 86 6 3313
2017 Supervisor 46 36 8 6 3 0 0 83 9 1413
2017 Non-supervisor 45 37 9 5 4 0 0 82 9 4572
2014 Supervisor 48 36 8 5 3 0 0 84 8 1598
2014 Non-supervisor 44 38 10 5 3 0 0 82 8 5039
2011 Supervisor 39 38 11 7 4 0 0 77 11 1854
2011 Non-supervisor 40 37 12 6 4 1 0 78 10 5434
2008 Supervisor 35 41 11 7 5 0 0 76 12 1632
2008 Non-supervisor 38 38 12 7 4 1 0 77 12 5136

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 37 16 8 6 3 2 68 15 1017
2018 Non-supervisor 24 29 17 9 7 9 6 62 18 3334
2017 Supervisor 29 37 12 11 7 2 2 68 19 1410
2017 Non-supervisor 25 29 15 11 9 6 4 61 22 4576
2014 Supervisor 32 38 11 10 7 2 1 72 17 1605
2014 Non-supervisor 27 29 15 11 9 4 4 62 22 5053

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 39 11 7 2 1 1 80 9 1016
2018 Non-supervisor 28 38 13 9 5 4 2 70 15 3334
2017 Supervisor 45 38 8 6 3 1 0 83 8 1412
2017 Non-supervisor 31 37 12 9 6 4 1 72 15 4570
2014 Supervisor 43 37 9 6 3 2 0 82 10 1602
2014 Non-supervisor 30 38 12 9 5 5 1 72 14 5042
2011 Supervisor 39 35 10 8 5 2 1 77 13 1849
2011 Non-supervisor 29 33 13 11 7 6 2 67 19 5437
2008 Supervisor 37 36 9 9 6 2 0 76 15 1628
2008 Non-supervisor 28 34 12 11 8 6 1 66 20 5137

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 41 16 6 3 1 0 74 10 1011
2018 Non-supervisor 31 38 18 6 4 2 0 71 10 3326

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 27 18 15 13 6 2 49 31 1016
2018 Non-supervisor 17 21 20 14 13 12 4 45 31 3327
2017 Supervisor 20 22 18 15 14 7 3 48 32 1411
2017 Non-supervisor 15 21 17 15 17 12 3 43 37 4570
2014 Supervisor 18 23 18 16 16 7 2 45 35 1601
2014 Non-supervisor 12 18 19 17 19 12 2 35 42 5040
2011 Supervisor 15 21 18 16 17 9 4 41 38 1856
2011 Non-supervisor 12 17 18 16 18 15 3 36 42 5442

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 12 88 1021
2018 Non-supervisor 12 88 3343

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 30 124
2018 Non-supervisor 49 420

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 67 124
2018 Non-supervisor 68 419

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 18 124
2018 Non-supervisor 3 419

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 124
2018 Non-supervisor 2 420

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 41 125
2018 Non-supervisor 33 420

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Supervisor 48 125
2018 Non-supervisor 42 420

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Supervisor 44 125
2018 Non-supervisor 52 420

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 45 125
2018 Non-supervisor 47 421

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Supervisor 37 125
2018 Non-supervisor 34 420

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Supervisor 48 125
2018 Non-supervisor 57 422

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Supervisor 39 125
2018 Non-supervisor 37 420

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 125
2018 Non-supervisor 13 420

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Supervisor 42 125
2018 Non-supervisor 52 421

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 125
2018 Non-supervisor 22 420

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 125
2018 Non-supervisor 15 420

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 57 125
2018 Non-supervisor 49 419

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 26 125
2018 Non-supervisor 22 420

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 18 125
2018 Non-supervisor 5 419

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 125
2018 Non-supervisor 17 419

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 125
2018 Non-supervisor 11 419

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 125
2018 Non-supervisor 11 420

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 125
2018 Non-supervisor 13 419

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 23 125
2018 Non-supervisor 34 420

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 121
2018 Non-supervisor 8 401

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 121
2018 Non-supervisor 22 400

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 121
2018 Non-supervisor 7 400

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 121
2018 Non-supervisor 11 400

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 121
2018 Non-supervisor 7 400

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 121
2018 Non-supervisor 17 400

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 121
2018 Non-supervisor 11 400

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 121
2018 Non-supervisor 13 401

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 30 121
2018 Non-supervisor 30 400

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 121
2018 Non-supervisor 7 400

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 45 121
2018 Non-supervisor 52 401

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 54 121
2018 Non-supervisor 54 401

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 121
2018 Non-supervisor 3 400

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 121
2018 Non-supervisor 13 400

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 20 22 7 6 23 5 52 17 1017
2018 Non-supervisor 14 14 18 6 5 33 10 49 19 3335
2017 Supervisor 18 23 18 8 9 19 5 54 22 1415
2017 Non-supervisor 14 15 19 7 8 30 8 46 24 4575
2014 Supervisor 18 23 19 8 7 20 5 54 21 1601
2014 Non-supervisor 12 14 19 7 7 32 9 44 24 5037

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 33 18 7 3 5 0 70 11 1019
2018 Non-supervisor 29 32 17 5 4 11 2 71 10 3332
2017 Supervisor 33 34 15 7 5 6 0 71 13 1411
2017 Non-supervisor 27 30 18 6 6 11 2 65 15 4569
2014 Supervisor 28 32 19 8 5 8 1 65 14 1601
2014 Non-supervisor 20 27 20 7 6 18 2 59 16 5035
2011 Supervisor 30 36 17 8 4 5 0 69 13 1858
2011 Non-supervisor 28 31 17 7 5 11 0 66 14 5436

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 5 95 1015
2018 Non-supervisor 7 93 3331

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 33 54
2018 Non-supervisor 30 253

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 69 54
2018 Non-supervisor 80 252

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 54
2018 Non-supervisor 11 252

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Supervisor 21 55
2018 Non-supervisor 28 251

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Supervisor 20 55
2018 Non-supervisor 24 251

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 55
2018 Non-supervisor 16 251

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Supervisor 25 55
2018 Non-supervisor 25 252

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Supervisor 37 55
2018 Non-supervisor 18 251

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 24 55
2018 Non-supervisor 18 251

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 55
2018 Non-supervisor 18 251

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 55
2018 Non-supervisor 23 252

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 23 55
2018 Non-supervisor 28 252

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 55
2018 Non-supervisor 19 252

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 55
2018 Non-supervisor 7 252

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 55
2018 Non-supervisor 9 252

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 47 55
2018 Non-supervisor 49 253

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 52
2018 Non-supervisor 5 234

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 52
2018 Non-supervisor 5 234

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 22 52
2018 Non-supervisor 31 235

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 39 52
2018 Non-supervisor 50 235

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 56 52
2018 Non-supervisor 65 234

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 52
2018 Non-supervisor 12 233

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 21 23 3 2 29 5 58 7 1019
2018 Non-supervisor 15 13 20 3 3 36 9 53 11 3330
2017 Supervisor 20 21 20 3 3 27 6 61 9 1413
2017 Non-supervisor 15 14 20 3 4 36 8 52 12 4570
2014 Supervisor 20 19 20 3 2 30 7 61 7 1596
2014 Non-supervisor 12 14 21 3 3 37 9 50 11 5030

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 35 18 3 2 7 1 76 5 1020
2018 Non-supervisor 30 30 18 3 3 14 2 71 7 3333
2017 Supervisor 36 34 16 3 2 8 1 77 6 1412
2017 Non-supervisor 29 31 17 3 3 15 2 72 8 4562
2014 Supervisor 34 32 16 4 2 12 1 75 6 1598
2014 Non-supervisor 24 27 20 3 3 21 2 66 8 5032
2011 Supervisor 39 36 14 4 2 6 0 80 6 1849
2011 Non-supervisor 34 33 15 4 3 11 0 76 8 5424
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 21 10 4 5 1 1 81 9 1011
2018 Non-supervisor 59 23 9 3 4 1 0 84 8 3312
2017 Supervisor 58 21 10 5 5 1 0 80 10 1411
2017 Non-supervisor 56 24 10 3 5 2 0 81 8 4575

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 39 10 4 2 1 0 84 6 1014
2018 Non-supervisor 37 40 12 5 3 3 0 79 8 3340
2017 Supervisor 43 38 10 5 4 1 0 81 9 1413
2017 Non-supervisor 31 41 14 6 5 3 0 74 12 4570

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 35 17 13 8 1 0 61 21 1018
2018 Non-supervisor 27 37 15 11 7 2 0 66 19 3344
2017 Supervisor 19 41 15 15 9 1 0 60 25 1412
2017 Non-supervisor 21 39 15 13 10 2 0 61 23 4573

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 26 24 15 17 0 2 43 33 1019
2018 Non-supervisor 17 24 23 14 19 1 2 43 33 3336
2017 Supervisor 20 23 19 16 20 0 1 44 37 1413
2017 Non-supervisor 17 24 21 14 21 1 2 42 36 4565

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 6 18 29 27 20 0 0 24 47 1020
2018 Non-supervisor 18 30 29 14 8 1 1 48 23 3332
2017 Supervisor 8 20 27 23 21 0 0 29 44 1413
2017 Non-supervisor 18 30 27 15 10 0 1 48 25 4564

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 25 30 22 16 0 1 32 38 1013
2018 Non-supervisor 25 32 22 11 7 1 2 58 19 3331
2017 Supervisor 10 26 27 21 15 0 1 36 36 1409
2017 Non-supervisor 24 31 22 12 7 1 3 57 20 4559

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 20 29 25 19 0 1 27 44 1019
2018 Non-supervisor 22 26 24 14 11 1 2 49 26 3327
2017 Supervisor 8 18 27 24 21 0 1 26 46 1413
2017 Non-supervisor 21 25 22 15 14 1 2 48 30 4563

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 29 21 14 11 0 2 52 26 1017
2018 Non-supervisor 48 24 12 4 3 1 8 79 8 3319
2017 Supervisor 26 28 21 10 11 0 3 56 22 1407
2017 Non-supervisor 43 24 13 4 4 1 11 76 9 4555

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 27 25 17 15 0 0 43 32 1017
2018 Non-supervisor 33 29 19 10 8 1 1 63 18 3330
2017 Supervisor 20 30 24 15 11 0 0 50 26 1403
2017 Non-supervisor 29 31 21 10 8 0 1 60 18 4562

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 37 25 11 7 0 1 57 18 1017
2018 Non-supervisor 26 34 23 9 5 1 2 63 14 3326
2017 Supervisor 23 36 21 13 7 0 0 59 20 1405
2017 Non-supervisor 26 32 21 11 7 1 2 60 18 4557

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 32 29 18 9 0 0 43 28 1019
2018 Non-supervisor 24 33 25 10 6 1 2 58 16 3327
2017 Supervisor 15 29 29 16 10 0 0 44 27 1408
2017 Non-supervisor 23 33 21 13 7 1 2 57 21 4548

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 35 24 11 7 0 0 57 18 1016
2018 Non-supervisor 28 33 20 11 6 1 1 62 18 3320
2017 Supervisor 23 33 22 12 8 0 1 57 21 1405
2017 Non-supervisor 27 32 19 11 8 1 2 61 19 4553

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 33 24 14 8 0 1 54 22 1013
2018 Non-supervisor 30 33 21 10 4 1 2 64 14 3309
2017 Supervisor 22 30 26 12 8 0 1 53 21 1401
2017 Non-supervisor 30 33 20 9 5 1 2 65 15 4545

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 26 12 8 5 0 2 75 13 1016
2018 Non-supervisor 49 24 13 5 5 1 3 76 10 3317
2017 Supervisor 51 24 13 6 4 0 1 76 10 1414
2017 Non-supervisor 48 26 13 6 5 0 2 75 11 4570

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 70 15 6 2 1 1 5 89 4 1017
2018 Non-supervisor 65 15 6 3 3 1 6 88 6 3328

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 71 12 5 5 3 1 3 86 9 1015
2018 Non-supervisor 68 13 6 3 4 2 4 86 8 3315
2017 Supervisor 70 13 6 4 4 1 2 86 8 1412
2017 Non-supervisor 67 13 6 4 4 1 4 85 8 4569

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 28 12 4 2 0 1 82 6 1016
2018 Non-supervisor 57 25 9 4 2 1 2 84 6 3327
2017 Supervisor 50 32 10 5 2 0 1 83 7 1412
2017 Non-supervisor 53 27 10 4 3 0 3 83 7 4571

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 24 13 7 5 0 1 75 12 1016
2018 Non-supervisor 57 20 10 6 5 1 2 79 11 3323
2017 Supervisor 56 22 10 6 5 0 1 79 11 1413
2017 Non-supervisor 56 21 9 5 5 1 3 79 11 4564

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 35 15 7 3 0 1 74 10 1012
2018 Non-supervisor 54 5 2 1 0 1 37 94 2 3311
2017 Supervisor 42 32 14 8 3 0 1 75 11 1410
2017 Non-supervisor 53 8 2 1 1 0 35 94 2 4566

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 61 24 8 3 1 0 3 88 4 1015
2018 Non-supervisor 64 18 7 1 1 1 8 90 3 3311
2017 Supervisor 62 24 7 2 2 1 3 89 4 1403
2017 Non-supervisor 62 18 7 2 1 1 8 88 4 4544

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 80 12 3 2 1 0 2 95 3 1019
2018 Non-supervisor 61 17 7 3 5 1 5 83 9 3326
2017 Supervisor 72 16 5 2 2 1 2 91 4 1413
2017 Non-supervisor 58 19 8 4 5 1 5 81 10 4570

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 30 12 4 1 0 2 83 5 1017
2018 Non-supervisor 46 29 14 4 3 1 3 78 7 3324
2017 Supervisor 56 28 10 2 1 0 2 86 4 1410
2017 Non-supervisor 47 31 12 5 2 1 3 80 7 4561

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 26 40 20 7 0 0 32 28 1023
2018 Non-supervisor 16 35 35 10 4 0 0 51 14 3349
2017 Supervisor 5 26 38 20 10 0 0 32 30 1412
2017 Non-supervisor 12 32 38 11 6 1 0 45 17 4571

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 25 40 15 5 0 0 21 40 1003
2018 Non-supervisor 7 16 39 25 12 0 0 36 24 3312
2017 Supervisor 14 25 40 17 4 0 0 21 39 1415
2017 Non-supervisor 8 17 41 23 9 0 1 33 26 4566
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 27 23 11 10 1 0 27 73 1020
2018 Non-supervisor 25 24 22 12 13 3 1 26 74 3344
2017 Supervisor 26 26 19 12 13 3 0 27 73 1414
2017 Non-supervisor 25 22 20 13 15 4 1 27 73 4582

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 735
2018 Non-supervisor 25 2422
2017 Supervisor 18 993
2017 Non-supervisor 26 3168

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 45 735
2018 Non-supervisor 41 2421
2017 Supervisor 40 993
2017 Non-supervisor 39 3168

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 22 735
2018 Non-supervisor 25 2422
2017 Supervisor 16 993
2017 Non-supervisor 21 3168

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 53 735
2018 Non-supervisor 34 2421
2017 Supervisor 56 993
2017 Non-supervisor 38 3168

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 735
2018 Non-supervisor 8 2421
2017 Supervisor 5 993
2017 Non-supervisor 8 3168

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 41 735
2018 Non-supervisor 37 2422

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 27 735
2018 Non-supervisor 31 2421
2017 Supervisor 39 993
2017 Non-supervisor 42 3168

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 4 35 19 13 7 22 709
2018 Non-supervisor 4 38 21 12 6 19 2326
2017 Supervisor 5 40 20 12 6 18 981
2017 Non-supervisor 4 45 19 11 6 15 3093

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 22 78 726
2018 Non-supervisor 30 70 2407

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 17 18 10 13 1 6 56 25 1021
2018 Non-supervisor 33 18 15 11 11 2 11 58 25 3337

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 22 20 20 23 1 6 32 47 734
2018 Non-supervisor 12 22 18 18 22 2 6 37 44 2412
2017 Supervisor 7 20 16 19 26 2 10 31 51 1000
2017 Non-supervisor 11 22 15 17 25 3 7 36 47 3174

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 3 7 14 19 52 2 4 10 76 733
2018 Non-supervisor 4 12 15 19 43 2 6 17 67 2408
2017 Supervisor 1 6 11 17 54 2 8 8 80 999
2017 Non-supervisor 3 9 10 18 52 3 6 12 76 3171
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