2018 Public Service Employee Survey Results by Theme for Fisheries and Oceans Canada by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 42 12 6 3 0 0 79 9 514
2018 Non-visible minority 37 43 10 6 3 0 0 80 10 6202
2017 Visible minority 34 50 8 4 3 0 0 84 8 420
2017 Non-visible minority 40 42 9 6 3 0 0 82 9 5232
2014 Visible minority 34 40 13 8 5 0 0 74 13 389
2014 Non-visible minority 32 44 11 8 5 0 0 76 13 5276
2011 Visible minority 34 42 12 7 4 0 0 77 11 494
2011 Non-visible minority 38 41 10 7 4 0 0 79 11 6862
2008 Visible minority 39 41 11 6 4 0 0 80 9 389
2008 Non-visible minority 38 42 10 6 3 0 0 81 10 5978

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 37 14 10 6 0 0 70 16 517
2018 Non-visible minority 28 40 14 10 7 0 0 69 17 6218
2017 Visible minority 29 43 12 7 9 0 0 72 16 418
2017 Non-visible minority 29 37 13 12 9 0 0 66 20 5231

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 50 35 10 3 1 0 0 85 5 519
2018 Non-visible minority 54 35 7 3 1 0 0 89 4 6186
2017 Visible minority 59 31 7 2 1 0 0 90 3 420
2017 Non-visible minority 56 33 7 2 1 0 0 89 3 5226
2014 Visible minority 61 26 10 0 2 0 0 87 2 389
2014 Non-visible minority 59 29 7 3 1 0 0 89 4 5273
2011 Visible minority 58 33 6 2 1 0 0 92 2 494
2011 Non-visible minority 59 32 6 2 1 0 0 91 3 6855

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 39 13 4 3 0 0 80 7 517
2018 Non-visible minority 45 40 9 5 2 0 0 85 7 6218
2017 Visible minority 51 33 9 3 3 0 0 85 6 419
2017 Non-visible minority 46 37 9 5 2 0 0 84 7 5216
2014 Visible minority 45 36 12 4 3 0 0 81 6 389
2014 Non-visible minority 42 39 10 5 3 0 0 82 8 5275
2011 Visible minority 43 44 10 2 1 0 0 87 4 494
2011 Non-visible minority 46 40 7 4 2 0 0 86 7 6867
2008 Visible minority 42 42 9 4 2 0 0 85 6 391
2008 Non-visible minority 46 41 6 4 2 0 0 87 6 6017

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 32 18 7 4 1 0 71 11 518
2018 Non-visible minority 35 35 16 9 5 1 0 70 14 6214
2017 Visible minority 36 36 16 8 3 1 0 73 11 420
2017 Non-visible minority 33 33 17 10 6 0 0 67 16 5229
2014 Visible minority 30 31 21 11 6 1 0 61 17 390
2014 Non-visible minority 22 35 19 14 9 1 0 58 23 5285
2011 Visible minority 30 31 19 10 8 1 0 62 19 494
2011 Non-visible minority 26 37 18 12 6 1 0 63 18 6864

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 34 18 8 4 1 0 70 12 519
2018 Non-visible minority 31 38 16 10 5 0 0 69 15 6210
2017 Visible minority 37 35 13 9 5 0 0 73 14 420
2017 Non-visible minority 32 35 16 10 6 0 0 67 16 5229
2014 Visible minority 29 28 23 13 6 1 0 57 19 390
2014 Non-visible minority 20 36 18 16 9 0 0 57 25 5282
2011 Visible minority 29 32 19 10 10 0 0 61 20 493
2011 Non-visible minority 23 39 17 13 8 0 0 62 21 6858
2008 Visible minority 33 36 17 8 5 0 0 70 13 389
2008 Non-visible minority 26 40 16 12 7 0 0 66 18 6006

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 25 21 8 7 4 0 62 16 518
2018 Non-visible minority 34 29 18 10 6 3 1 65 16 6231
2017 Visible minority 32 29 19 8 10 2 0 63 18 420
2017 Non-visible minority 33 30 18 10 6 3 1 64 17 5234
2014 Visible minority 28 25 21 10 9 5 1 56 21 390
2014 Non-visible minority 27 27 20 12 9 4 1 57 22 5282
2011 Visible minority 30 23 17 14 11 4 0 56 27 494
2011 Non-visible minority 30 29 18 11 8 4 1 61 20 6864
2008 Visible minority 33 26 17 10 9 4 1 62 20 388
2008 Non-visible minority 29 31 17 10 7 5 1 64 18 6003
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 28 11 7 4 3 1 77 12 513
2018 Non-visible minority 45 31 12 6 4 1 1 78 10 6177
2017 Visible minority 46 27 15 6 4 2 0 75 10 420
2017 Non-visible minority 45 30 11 7 5 2 1 77 12 5233
2014 Visible minority 43 29 13 8 5 1 1 74 13 390
2014 Non-visible minority 41 32 13 7 5 1 1 74 12 5282
2011 Visible minority 40 29 14 7 8 1 0 70 16 493
2011 Non-visible minority 39 33 13 8 5 2 0 74 14 6862
2008 Visible minority 40 31 12 7 5 4 1 75 13 388
2008 Non-visible minority 37 33 13 8 7 2 1 71 15 6017

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 44 31 8 8 5 3 0 78 14 510
2018 Non-visible minority 40 35 11 8 5 0 0 75 13 6171
2017 Visible minority 42 31 12 9 5 0 0 73 15 420
2017 Non-visible minority 41 32 11 9 6 0 0 74 15 5232
2014 Visible minority 41 34 11 8 6 0 0 75 14 390
2014 Non-visible minority 36 37 11 10 5 0 0 73 16 5284
2011 Visible minority 39 33 10 10 8 0 0 73 17 492
2011 Non-visible minority 35 37 10 11 6 1 0 72 17 6860
2008 Visible minority 38 33 11 10 8 2 0 72 17 389
2008 Non-visible minority 34 36 11 11 8 1 0 70 19 6016

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 48 27 11 6 5 2 1 77 11 514
2018 Non-visible minority 47 30 11 7 5 0 0 77 12 6186
2017 Visible minority 52 21 12 8 5 1 0 74 14 419
2017 Non-visible minority 48 28 10 8 6 0 0 76 13 5230
2014 Visible minority 45 30 13 6 5 0 0 75 12 390
2014 Non-visible minority 44 32 11 7 5 0 0 77 12 5277

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 34 14 10 4 6 1 69 15 518
2018 Non-visible minority 27 33 18 9 7 6 0 64 17 6216
2017 Visible minority 30 35 9 10 7 7 1 71 19 420
2017 Non-visible minority 27 33 16 11 7 5 0 64 20 5232
2014 Visible minority 25 30 17 10 7 10 0 62 19 390
2014 Non-visible minority 21 31 21 12 9 7 0 55 23 5276
2011 Visible minority 21 29 20 9 12 9 0 55 23 493
2011 Non-visible minority 18 32 20 13 11 6 1 53 26 6855

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 35 17 11 7 4 1 63 19 517
2018 Non-visible minority 24 32 18 14 10 2 0 57 24 6209
2017 Visible minority 30 30 21 9 7 3 1 62 17 420
2017 Non-visible minority 23 33 16 16 11 2 0 57 27 5235
2014 Visible minority 22 30 20 15 10 3 0 53 26 390
2014 Non-visible minority 16 29 21 17 14 2 0 46 33 5272
2011 Visible minority 21 28 21 13 15 2 1 51 28 492
2011 Non-visible minority 16 29 20 18 15 2 0 47 33 6849
2008 Visible minority 26 35 18 9 9 2 0 63 19 390
2008 Non-visible minority 18 32 19 15 14 2 0 51 30 6010

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 28 23 14 7 8 1 53 23 514
2018 Non-visible minority 15 30 20 18 13 4 0 47 32 6200
2017 Visible minority 23 29 16 14 9 8 0 57 25 420
2017 Non-visible minority 15 29 19 20 13 4 0 45 34 5233
2014 Visible minority 15 27 20 20 12 5 0 45 34 390
2014 Non-visible minority 10 25 22 23 17 4 0 36 42 5276
2011 Visible minority 14 29 19 16 16 6 0 46 34 493
2011 Non-visible minority 8 28 20 23 16 4 0 38 41 6862
2008 Visible minority 17 30 20 16 10 6 0 51 27 389
2008 Non-visible minority 9 30 20 22 15 4 0 40 39 6011

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 32 16 16 11 5 1 54 29 515
2018 Non-visible minority 13 30 19 21 14 2 0 44 36 6217
2017 Visible minority 23 28 16 15 12 3 4 54 29 420
2017 Non-visible minority 15 30 17 20 16 2 0 46 36 5223
2014 Visible minority 16 23 23 18 16 3 0 41 35 389
2014 Non-visible minority 10 27 20 23 18 2 0 38 41 5278
2011 Visible minority 14 27 18 21 17 3 0 43 39 493
2011 Non-visible minority 10 30 18 23 16 2 0 41 40 6857
2008 Visible minority 19 38 17 14 8 4 0 59 23 387
2008 Non-visible minority 12 34 18 21 12 3 0 47 34 6006
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 34 17 13 6 1 0 63 19 515
2018 Non-visible minority 24 37 17 12 9 1 0 61 21 6205
2017 Visible minority 28 41 10 7 12 1 0 70 20 420
2017 Non-visible minority 26 34 15 14 11 0 0 60 24 5231
2014 Visible minority 25 31 19 12 13 0 0 56 25 387
2014 Non-visible minority 20 35 18 15 11 0 0 56 26 5277
2011 Visible minority 25 31 18 12 14 0 0 56 26 493
2011 Non-visible minority 21 37 17 15 11 0 0 58 25 6864

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 39 15 9 4 0 0 72 13 517
2018 Non-visible minority 27 44 13 10 5 0 0 72 15 6214
2017 Visible minority 30 45 11 7 6 0 0 76 13 419
2017 Non-visible minority 28 43 12 11 5 0 0 72 16 5227

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 22 19 13 12 14 3 46 30 514
2018 Non-visible minority 12 25 20 16 14 11 2 42 35 6205
2017 Visible minority 18 20 12 16 13 18 3 48 36 420
2017 Non-visible minority 10 22 19 20 16 12 2 37 41 5229
2014 Visible minority 13 22 22 16 14 11 1 40 34 390
2014 Non-visible minority 9 22 21 21 17 8 2 35 41 5280

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 32 14 6 5 1 1 74 11 513
2018 Non-visible minority 37 37 12 9 5 1 0 74 14 6187
2017 Visible minority 44 34 7 8 6 1 0 79 14 421
2017 Non-visible minority 37 35 11 10 5 0 0 73 16 5239
2014 Visible minority 40 32 13 10 4 0 0 72 14 390
2014 Non-visible minority 34 37 13 9 6 0 0 71 16 5282
2011 Visible minority 36 35 11 9 8 1 0 72 17 494
2011 Non-visible minority 31 39 12 10 6 0 0 71 17 6863
2008 Visible minority 36 33 11 11 9 1 0 69 20 388
2008 Non-visible minority 29 37 13 11 9 1 0 66 20 6016

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 38 16 15 2 3 7 63 19 127
2018 Non-visible minority 19 35 19 14 7 3 4 57 22 1972
2017 Visible minority 29 31 13 10 6 4 8 68 17 105
2017 Non-visible minority 18 34 17 15 8 3 5 57 25 1615
2014 Visible minority 24 34 12 13 10 2 5 62 25 100
2014 Non-visible minority 17 37 17 13 8 2 5 59 22 1783

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 47 11 11 6 0 1 72 17 518
2018 Non-visible minority 24 47 9 14 5 0 0 71 19 6213
2017 Visible minority 29 37 12 12 9 0 0 66 22 421
2017 Non-visible minority 25 38 11 15 10 0 0 64 25 5236
2014 Visible minority 22 35 13 17 13 0 0 57 29 388
2014 Non-visible minority 19 37 13 19 12 0 1 56 31 5277
2011 Visible minority 28 39 12 12 8 0 1 68 20 493
2011 Non-visible minority 27 39 12 14 7 0 0 67 21 6864
2008 Visible minority 27 38 13 14 6 1 2 66 21 389
2008 Non-visible minority 24 41 14 14 7 0 1 66 21 6014

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 41 10 7 4 1 0 80 10 517
2018 Non-visible minority 48 38 7 5 1 0 0 86 6 6209
2017 Visible minority 51 34 7 5 3 0 0 85 8 419
2017 Non-visible minority 51 36 7 4 2 0 0 87 6 5230
2014 Visible minority 40 40 10 5 4 1 0 80 9 389
2014 Non-visible minority 44 39 9 5 3 0 0 84 7 5276
2011 Visible minority 43 36 12 5 4 1 0 80 8 492
2011 Non-visible minority 48 37 8 4 2 0 0 86 7 6862
2008 Visible minority 41 39 9 6 4 1 0 80 10 390
2008 Non-visible minority 45 40 8 5 2 0 0 85 7 6022

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 39 9 6 3 0 0 82 9 515
2018 Non-visible minority 50 38 6 4 2 0 0 89 6 6178
2017 Visible minority 52 37 5 4 3 0 0 89 6 420
2017 Non-visible minority 55 33 5 4 2 0 0 89 6 5223
2014 Visible minority 44 39 7 6 3 0 0 83 10 388
2014 Non-visible minority 49 37 7 5 2 0 0 86 7 5273
2011 Visible minority 48 37 8 3 3 0 0 86 6 494
2011 Non-visible minority 51 38 5 4 2 0 0 89 6 6867
2008 Visible minority 41 41 10 6 2 0 0 83 7 389
2008 Non-visible minority 46 42 6 4 2 0 0 88 5 6017

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 32 18 13 8 3 0 59 22 519
2018 Non-visible minority 19 36 18 15 10 2 0 56 25 6220
2017 Visible minority 30 28 15 13 10 3 1 61 23 420
2017 Non-visible minority 22 34 17 14 10 2 0 58 25 5230
2014 Visible minority 23 28 17 14 15 2 0 53 30 390
2014 Non-visible minority 15 31 18 18 15 2 1 48 34 5282
2011 Visible minority 21 31 17 15 15 2 1 53 30 494
2011 Non-visible minority 20 33 16 16 13 2 0 54 30 6864
2008 Visible minority 20 35 19 14 10 2 0 56 25 387
2008 Non-visible minority 17 35 17 17 12 1 0 52 30 6016

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 29 17 12 13 4 1 55 27 518
2018 Non-visible minority 22 34 15 14 12 2 1 58 27 6223
2017 Visible minority 32 22 12 15 13 4 2 57 30 419
2017 Non-visible minority 23 32 14 13 14 2 2 58 28 5225
2014 Visible minority 19 27 16 14 21 1 2 48 36 390
2014 Non-visible minority 16 29 16 16 19 2 2 47 37 5285
2011 Visible minority 18 23 18 16 21 2 2 42 39 494
2011 Non-visible minority 18 30 14 17 18 1 2 49 36 6864
2008 Visible minority 23 33 17 9 15 3 2 58 24 389
2008 Non-visible minority 17 33 15 15 16 1 2 52 32 6014

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 41 14 8 4 1 0 74 12 518
2018 Non-visible minority 28 42 13 10 6 0 0 71 16 6198
2017 Visible minority 35 37 13 6 8 1 0 73 15 420
2017 Non-visible minority 30 43 10 11 6 0 0 73 17 5218
2014 Visible minority 21 38 20 11 9 0 1 59 21 389
2014 Non-visible minority 22 42 13 13 9 0 0 64 22 5274
2011 Visible minority 29 40 14 8 8 1 0 70 16 494
2011 Non-visible minority 29 42 11 10 7 0 0 72 17 6856

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 33 17 8 4 0 0 71 12 511
2018 Non-visible minority 34 38 15 8 5 0 0 72 13 6198
2017 Visible minority 36 34 15 7 7 1 1 71 14 420
2017 Non-visible minority 36 36 13 9 5 0 0 72 14 5221
2014 Visible minority 29 33 18 12 7 0 0 63 19 388
2014 Non-visible minority 27 38 16 11 8 0 0 65 19 5278

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 33 20 10 4 0 0 66 14 515
2018 Non-visible minority 28 39 17 10 5 0 0 68 15 6206
2017 Visible minority 34 37 16 7 6 0 0 71 13 419
2017 Non-visible minority 32 38 13 10 6 0 0 70 16 5220
2014 Visible minority 28 34 17 11 10 0 0 62 21 388
2014 Non-visible minority 25 38 17 12 8 0 0 63 20 5278
2011 Visible minority 34 38 13 8 6 1 0 72 14 493
2011 Non-visible minority 32 39 14 8 4 1 1 73 13 6866

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 39 24 9 5 5 0 61 14 518
2018 Non-visible minority 20 39 23 10 5 3 0 61 16 6238
2017 Visible minority 27 33 16 11 9 4 1 63 21 418
2017 Non-visible minority 21 40 18 13 5 3 0 63 19 5230

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 37 11 10 4 0 0 75 14 517
2018 Non-visible minority 36 35 13 9 6 0 1 72 15 6211
2017 Visible minority 41 33 9 9 7 0 1 75 16 420
2017 Non-visible minority 37 32 12 10 8 0 1 70 18 5224
2014 Visible minority 33 35 13 9 9 0 0 69 19 389
2014 Non-visible minority 30 33 14 12 9 0 1 64 21 5275
2011 Visible minority 34 41 9 8 7 0 0 75 15 493
2011 Non-visible minority 35 35 12 10 7 0 1 70 17 6865

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 36 19 8 4 0 1 68 12 518
2018 Non-visible minority 32 33 18 9 6 0 1 66 15 6220
2017 Visible minority 29 36 24 6 4 1 1 66 11 420
2017 Non-visible minority 29 36 19 9 4 0 2 67 13 5235
2014 Visible minority 32 32 22 8 5 0 1 64 13 389
2014 Non-visible minority 28 36 20 9 6 0 1 65 15 5276
2011 Visible minority 30 35 20 9 4 0 1 66 14 494
2011 Non-visible minority 26 34 23 10 6 0 1 61 16 6860
2008 Visible minority 27 35 24 7 6 0 0 62 14 390
2008 Non-visible minority 24 35 23 11 7 0 1 59 18 6018

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Visible minority 31 33 36 513
2018 Non-visible minority 23 45 32 6206
2017 Visible minority 26 39 35 421
2017 Non-visible minority 22 45 33 5236
2014 Visible minority 26 39 35 390
2014 Non-visible minority 24 45 31 5281
2011 Visible minority 29 42 29 493
2011 Non-visible minority 24 50 27 6866

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Visible minority 10 30 30 8 11 10 160
2018 Non-visible minority 24 36 19 10 6 5 1467
2017 Visible minority 12 34 29 5 15 5 123
2017 Non-visible minority 23 34 18 7 10 9 1198
2014 Visible minority 12 27 31 18 9999 11 108
2014 Non-visible minority 29 31 18 12 9999 12 1317
2011 Visible minority 5 35 38 9 9999 14 146
2011 Non-visible minority 31 29 20 10 9999 9 1629
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 51 34 9 4 2 0 0 85 6 518
2018 Non-visible minority 41 42 9 5 2 0 0 84 7 6221
2017 Visible minority 42 39 11 5 3 0 0 81 8 417
2017 Non-visible minority 39 41 10 7 3 0 0 80 10 5225
2014 Visible minority 39 34 16 7 3 1 0 73 10 389
2014 Non-visible minority 33 41 13 7 4 1 0 76 11 5275
2011 Visible minority 36 43 11 5 3 1 0 80 8 492
2011 Non-visible minority 34 44 12 6 3 1 0 78 10 6863
2008 Visible minority 41 43 8 4 2 1 0 86 6 390
2008 Non-visible minority 39 41 11 5 3 1 0 81 8 6012

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 39 18 10 4 2 0 66 15 520
2018 Non-visible minority 19 44 20 12 5 1 0 63 17 6216
2017 Visible minority 28 40 18 7 5 1 0 69 13 420
2017 Non-visible minority 22 39 19 13 6 1 0 62 20 5234
2014 Visible minority 20 38 23 11 7 2 0 59 18 390
2014 Non-visible minority 14 38 23 14 9 2 0 53 24 5285
2011 Visible minority 21 38 18 11 9 3 0 60 21 493
2011 Non-visible minority 16 40 21 15 8 2 0 56 23 6865

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 8 28 38 17 7 1 2 25 37 515
2018 Non-visible minority 9 24 39 18 7 1 1 26 35 6200
2017 Visible minority 13 22 37 15 7 2 4 24 37 418
2017 Non-visible minority 8 24 39 17 8 1 3 26 34 5221
2014 Visible minority 12 32 32 12 7 1 4 20 46 389
2014 Non-visible minority 11 30 36 17 5 1 1 22 41 5260
2011 Visible minority 13 28 36 13 5 1 3 19 43 490
2011 Non-visible minority 11 29 36 16 6 1 2 22 41 6834
2008 Visible minority 10 26 39 18 3 2 3 22 38 384
2008 Non-visible minority 10 29 37 16 6 0 2 22 40 5989

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 11 18 29 24 12 3 3 38 31 513
2018 Non-visible minority 12 22 31 21 11 2 1 33 35 6179
2017 Visible minority 12 21 26 19 10 5 5 33 37 417
2017 Non-visible minority 11 23 30 19 12 2 3 32 36 5205
2014 Visible minority 16 22 30 15 10 2 5 27 41 389
2014 Non-visible minority 17 27 31 14 7 2 1 22 46 5260
2011 Visible minority 13 24 31 16 9 3 4 27 40 491
2011 Non-visible minority 13 23 32 18 9 2 2 28 38 6822
2008 Visible minority 11 18 30 23 10 3 4 36 32 385
2008 Non-visible minority 12 23 32 20 9 2 2 30 37 5984

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 23 32 15 8 2 3 25 42 512
2018 Non-visible minority 18 28 30 15 7 2 2 22 47 6187
2017 Visible minority 17 26 30 9 8 5 5 19 47 415
2017 Non-visible minority 16 25 31 14 8 2 4 23 44 5215
2014 Visible minority 29 24 24 9 8 2 3 19 56 388
2014 Non-visible minority 29 28 24 11 5 1 2 16 59 5253
2011 Visible minority 19 25 28 15 5 3 5 22 48 490
2011 Non-visible minority 19 27 29 14 6 2 3 21 48 6825
2008 Visible minority 16 22 32 15 6 5 4 24 42 383
2008 Non-visible minority 15 26 31 16 7 2 3 23 44 5973

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 6 13 33 31 14 1 3 46 20 511
2018 Non-visible minority 7 16 33 28 12 1 2 42 24 6163
2017 Visible minority 10 11 35 23 12 4 5 39 23 417
2017 Non-visible minority 7 14 32 27 15 1 5 44 22 5205
2014 Visible minority 9 19 31 23 13 1 5 38 30 389
2014 Non-visible minority 9 18 33 26 11 1 3 38 28 5248
2011 Visible minority 8 14 37 22 13 1 4 37 24 489
2011 Non-visible minority 9 17 34 25 10 1 3 37 27 6817
2008 Visible minority 7 14 38 24 12 3 2 38 22 383
2008 Non-visible minority 7 19 35 25 11 1 3 37 27 5977

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 11 24 32 18 11 1 3 30 37 512
2018 Non-visible minority 16 23 28 19 9 2 2 30 41 6195
2017 Visible minority 13 25 30 12 12 3 5 26 41 418
2017 Non-visible minority 16 21 28 17 12 1 5 30 40 5214
2014 Visible minority 26 25 24 9 12 1 3 22 53 386
2014 Non-visible minority 26 27 24 13 7 1 2 21 55 5265
2011 Visible minority 22 22 26 13 10 1 4 25 47 491
2011 Non-visible minority 22 27 26 14 7 1 3 22 51 6828
2008 Visible minority 16 22 30 19 9 2 3 29 40 387
2008 Non-visible minority 19 27 27 16 8 1 2 25 48 5983

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 11 23 28 17 12 4 5 32 38 509
2018 Non-visible minority 15 22 27 20 12 2 2 33 38 6184
2017 Visible minority 13 16 31 15 11 5 9 31 34 417
2017 Non-visible minority 14 21 27 20 12 3 4 34 37 5217
2014 Visible minority 13 20 27 19 13 3 5 35 36 389
2014 Non-visible minority 16 21 28 21 9 2 3 32 39 5256
2011 Visible minority 14 22 25 18 9 3 8 31 41 488
2011 Non-visible minority 12 20 28 22 12 2 5 36 34 6827
2008 Visible minority 14 22 23 22 8 4 7 34 40 387
2008 Non-visible minority 14 23 27 20 11 2 4 32 39 5982

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 22 31 14 10 3 4 26 40 513
2018 Non-visible minority 17 25 32 14 7 2 2 23 44 6194
2017 Visible minority 18 21 32 12 6 5 5 20 44 417
2017 Non-visible minority 16 24 32 14 8 3 4 24 42 5224
2014 Visible minority 22 24 26 11 9 4 5 21 50 388
2014 Non-visible minority 25 27 28 10 6 2 2 17 54 5263

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 32 10 9 7 1 1 74 16 516
2018 Non-visible minority 38 34 9 11 6 1 0 73 17 6203
2017 Visible minority 43 28 10 9 7 2 1 73 16 419
2017 Non-visible minority 40 31 10 10 7 1 1 72 18 5229
2014 Visible minority 44 26 12 9 7 1 0 71 17 390
2014 Non-visible minority 38 33 10 11 7 0 1 72 18 5282

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 32 11 7 3 1 0 79 10 515
2018 Non-visible minority 42 40 8 7 3 0 0 82 10 6204
2017 Visible minority 46 34 8 7 3 0 1 82 10 420
2017 Non-visible minority 39 40 9 8 4 0 0 79 12 5225
2014 Visible minority 44 33 12 6 5 0 0 77 11 390
2014 Non-visible minority 35 43 10 8 3 0 0 79 11 5282

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 37 12 6 2 1 1 79 8 514
2018 Non-visible minority 36 43 12 5 3 1 0 80 8 6211

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 32 16 5 5 4 1 73 11 518
2018 Non-visible minority 34 39 17 4 2 3 1 76 6 6225
2017 Visible minority 34 36 13 5 9 4 1 73 14 418
2017 Non-visible minority 34 35 17 5 3 5 2 74 8 5226
2014 Visible minority 34 32 18 7 5 3 0 68 13 390
2014 Non-visible minority 32 37 17 5 2 6 1 74 7 5274

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 37 11 5 4 3 1 79 10 516
2018 Non-visible minority 34 42 15 6 2 2 0 77 8 6222
2017 Visible minority 39 36 13 4 5 3 0 77 9 420
2017 Non-visible minority 34 41 13 6 3 2 1 77 9 5231
2014 Visible minority 33 34 17 7 6 3 0 69 13 390
2014 Non-visible minority 30 40 16 7 3 3 0 73 10 5278
2011 Visible minority 29 38 16 5 9 2 0 68 15 493
2011 Non-visible minority 26 40 17 8 5 3 0 68 14 6861

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 36 11 4 3 0 1 82 7 516
2018 Non-visible minority 41 39 10 6 3 0 0 81 9 6220
2017 Visible minority 46 34 11 4 5 1 0 80 9 418
2017 Non-visible minority 41 36 11 7 4 0 0 78 11 5236
2014 Visible minority 42 35 14 5 4 0 0 77 9 390
2014 Non-visible minority 36 40 12 8 4 0 0 76 12 5282
2011 Visible minority 35 37 14 6 7 0 0 73 13 494
2011 Non-visible minority 33 40 13 8 6 1 0 73 14 6858
2008 Visible minority 39 37 15 5 3 1 0 77 8 389
2008 Non-visible minority 29 43 13 9 6 0 0 72 15 6007

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 33 16 11 7 6 4 63 20 514
2018 Non-visible minority 20 37 18 11 8 4 2 61 20 6213
2017 Visible minority 31 26 16 7 10 5 5 63 19 420
2017 Non-visible minority 25 32 15 11 9 4 3 62 22 5236
2014 Visible minority 32 28 16 9 9 3 2 63 19 389
2014 Non-visible minority 26 36 15 10 8 3 2 65 19 5283

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 35 15 11 4 3 1 68 16 519
2018 Non-visible minority 29 40 13 10 5 2 1 71 15 6225
2017 Visible minority 34 33 14 8 4 6 1 72 12 419
2017 Non-visible minority 35 36 12 8 6 2 1 73 14 5224
2014 Visible minority 31 39 11 9 4 5 1 75 14 388
2014 Non-visible minority 35 39 12 7 5 2 1 76 12 5282
2011 Visible minority 36 32 13 8 6 4 2 72 14 493
2011 Non-visible minority 35 37 11 8 5 4 1 75 13 6863
2008 Visible minority 32 35 14 8 6 3 1 70 15 390
2008 Non-visible minority 31 37 12 10 6 3 1 71 16 6012

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 39 17 9 6 1 0 68 15 519
2018 Non-visible minority 27 41 19 9 4 1 0 68 13 6212

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 25 18 13 12 10 2 51 28 519
2018 Non-visible minority 18 28 19 15 12 6 1 51 29 6218
2017 Visible minority 19 23 17 13 14 11 3 49 32 419
2017 Non-visible minority 19 29 16 15 13 7 1 52 30 5220
2014 Visible minority 19 25 16 16 14 8 2 49 33 389
2014 Non-visible minority 17 26 18 17 15 6 1 46 35 5285
2011 Visible minority 16 17 22 12 19 11 3 39 36 494
2011 Non-visible minority 15 27 17 17 15 7 2 46 35 6854

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 15 85 516
2018 Non-visible minority 15 85 6235

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 51 76
2018 Non-visible minority 52 872

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 63 74
2018 Non-visible minority 60 871

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 74
2018 Non-visible minority 12 862

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 14 75
2018 Non-visible minority 11 863

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Visible minority 46 74
2018 Non-visible minority 41 865

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Visible minority 45 74
2018 Non-visible minority 41 865

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Visible minority 45 74
2018 Non-visible minority 44 864

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Visible minority 39 74
2018 Non-visible minority 38 867

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Visible minority 35 74
2018 Non-visible minority 32 860

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Visible minority 57 76
2018 Non-visible minority 58 869

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Visible minority 34 75
2018 Non-visible minority 34 868

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 74
2018 Non-visible minority 2 859

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Visible minority 10 74
2018 Non-visible minority 14 862

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Visible minority 45 74
2018 Non-visible minority 43 863

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Visible minority 26 74
2018 Non-visible minority 36 864

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 74
2018 Non-visible minority 14 861

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 52 73
2018 Non-visible minority 51 865

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 29 73
2018 Non-visible minority 31 865

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 13 73
2018 Non-visible minority 8 862

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Visible minority 16 73
2018 Non-visible minority 13 866

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 10 73
2018 Non-visible minority 10 863

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 14 73
2018 Non-visible minority 21 864

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 73
2018 Non-visible minority 11 862

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 36 75
2018 Non-visible minority 29 866

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 10 70
2018 Non-visible minority 11 820

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 28 70
2018 Non-visible minority 22 817

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 15 70
2018 Non-visible minority 10 817

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 70
2018 Non-visible minority 11 818

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 15 70
2018 Non-visible minority 11 818

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 19 70
2018 Non-visible minority 11 819

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 8 70
2018 Non-visible minority 9 818

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 24 70
2018 Non-visible minority 27 821

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 49 71
2018 Non-visible minority 42 823

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 68 72
2018 Non-visible minority 56 823

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 7 70
2018 Non-visible minority 13 818

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 20 21 7 6 24 8 51 19 516
2018 Non-visible minority 15 22 22 9 7 20 4 49 21 6214
2017 Visible minority 17 18 18 8 7 23 9 52 22 421
2017 Non-visible minority 16 20 21 9 9 19 5 48 23 5234
2014 Visible minority 16 16 22 10 8 22 6 44 25 389
2014 Non-visible minority 14 24 20 9 8 20 5 50 23 5281

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 31 19 7 4 10 1 67 12 515
2018 Non-visible minority 28 36 18 7 5 6 0 68 13 6212
2017 Visible minority 28 29 13 9 5 14 2 69 16 418
2017 Non-visible minority 27 31 20 8 6 8 1 63 15 5228
2014 Visible minority 23 27 22 8 7 10 2 58 18 389
2014 Non-visible minority 24 33 20 8 6 8 1 62 16 5283
2011 Visible minority 29 35 13 9 7 6 0 69 17 491
2011 Non-visible minority 29 40 16 7 3 4 0 72 11 6850

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 8 92 518
2018 Non-visible minority 7 93 6224

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 34 44
2018 Non-visible minority 39 364

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 68 44
2018 Non-visible minority 72 371

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 44
2018 Non-visible minority 2 363

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Visible minority 15 44
2018 Non-visible minority 7 363

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Visible minority 61 44
2018 Non-visible minority 12 364

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Visible minority 26 44
2018 Non-visible minority 12 365

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Visible minority 29 44
2018 Non-visible minority 7 365

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Visible minority 27 44
2018 Non-visible minority 22 364

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Visible minority 23 44
2018 Non-visible minority 39 368

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 14 44
2018 Non-visible minority 20 367

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 26 44
2018 Non-visible minority 33 369

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 15 44
2018 Non-visible minority 20 367

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Visible minority 12 44
2018 Non-visible minority 14 369

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 51 44
2018 Non-visible minority 47 367

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 40
2018 Non-visible minority 5 349

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 24 40
2018 Non-visible minority 20 348

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 40
2018 Non-visible minority 4 348

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 14 40
2018 Non-visible minority 10 349

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 16 40
2018 Non-visible minority 25 350

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 26 40
2018 Non-visible minority 44 353

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 59 40
2018 Non-visible minority 62 355

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 18 23 3 3 29 8 54 10 517
2018 Non-visible minority 17 22 25 4 3 25 4 54 11 6218
2017 Visible minority 21 19 17 3 5 29 6 61 12 420
2017 Non-visible minority 18 20 22 4 4 26 6 56 11 5233
2014 Visible minority 14 17 22 6 5 29 7 49 18 389
2014 Non-visible minority 15 21 24 5 3 27 5 54 11 5276

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 31 18 4 3 13 3 70 9 517
2018 Non-visible minority 29 35 20 5 3 9 1 70 8 6196
2017 Visible minority 30 29 14 4 4 16 1 72 11 420
2017 Non-visible minority 30 32 18 5 3 11 2 71 9 5219
2014 Visible minority 23 29 17 7 6 17 2 64 16 390
2014 Non-visible minority 26 32 20 5 3 13 1 67 10 5271
2011 Visible minority 31 34 14 5 8 8 0 71 14 493
2011 Non-visible minority 32 39 16 5 2 6 0 75 8 6853
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 54 26 9 4 4 4 0 83 8 513
2018 Non-visible minority 53 27 11 4 4 1 0 81 8 6182
2017 Visible minority 55 21 13 4 5 2 0 77 9 419
2017 Non-visible minority 53 26 10 5 5 1 0 81 9 5233

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 33 15 10 4 5 1 70 15 519
2018 Non-visible minority 26 41 16 9 5 2 0 69 14 6221
2017 Visible minority 27 37 18 5 5 7 0 70 11 421
2017 Non-visible minority 21 40 18 11 6 4 0 63 18 5232

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 33 21 11 7 3 0 59 19 516
2018 Non-visible minority 21 39 19 13 7 1 0 60 21 6232
2017 Visible minority 24 36 19 12 8 2 1 61 20 419
2017 Non-visible minority 17 38 18 14 10 1 0 57 25 5230

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 22 19 15 23 1 2 41 39 517
2018 Non-visible minority 10 19 23 19 29 0 0 29 48 6230
2017 Visible minority 26 16 18 13 22 1 4 44 37 419
2017 Non-visible minority 11 19 21 18 30 0 1 30 48 5226

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 28 29 15 8 1 2 46 24 515
2018 Non-visible minority 17 29 28 15 10 0 0 46 25 6220
2017 Visible minority 19 30 27 14 8 0 2 50 23 419
2017 Non-visible minority 20 28 28 15 9 0 0 48 24 5230

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 31 21 14 7 1 3 56 21 516
2018 Non-visible minority 26 31 24 11 6 1 1 59 17 6200
2017 Visible minority 27 30 17 12 7 3 4 61 20 417
2017 Non-visible minority 28 32 21 11 5 0 3 62 16 5222

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 25 25 16 11 1 3 46 28 515
2018 Non-visible minority 20 25 23 16 14 1 1 47 30 6213
2017 Visible minority 21 23 21 18 9 1 8 48 30 418
2017 Non-visible minority 22 23 24 16 13 0 2 46 30 5228

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 29 16 7 5 1 5 70 13 517
2018 Non-visible minority 40 27 17 7 5 1 2 70 13 6211
2017 Visible minority 35 30 14 4 6 4 7 73 11 417
2017 Non-visible minority 41 27 15 7 5 0 4 71 13 5220

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 24 28 13 10 1 1 47 24 516
2018 Non-visible minority 24 28 23 14 10 1 1 52 24 6221
2017 Visible minority 27 31 21 10 10 0 1 59 20 418
2017 Non-visible minority 23 30 25 13 9 0 1 53 22 5205

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 32 23 11 4 2 3 60 16 515
2018 Non-visible minority 25 36 23 10 4 1 1 62 14 6215
2017 Visible minority 27 28 20 13 6 4 2 59 20 417
2017 Non-visible minority 28 34 22 10 6 0 1 62 16 5196

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 37 25 10 6 1 3 57 17 515
2018 Non-visible minority 22 34 25 12 6 1 1 57 18 6216
2017 Visible minority 23 27 21 15 6 3 3 54 23 417
2017 Non-visible minority 23 34 23 13 5 1 1 58 18 5201

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 33 21 10 6 1 2 61 17 512
2018 Non-visible minority 28 34 21 10 5 0 1 63 16 6215
2017 Visible minority 27 27 17 15 6 5 2 59 23 417
2017 Non-visible minority 29 33 20 11 5 0 1 63 17 5201

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 31 22 9 5 1 2 63 14 512
2018 Non-visible minority 29 33 22 10 5 0 1 63 15 6200
2017 Visible minority 27 33 18 9 5 4 4 65 15 415
2017 Non-visible minority 32 32 21 9 4 0 1 65 14 5192

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 28 13 4 5 1 4 78 9 515
2018 Non-visible minority 48 27 14 6 3 0 1 76 9 6205
2017 Visible minority 53 25 11 5 2 0 4 82 7 418
2017 Non-visible minority 50 25 14 5 4 0 1 76 9 5232

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 60 20 7 2 2 2 6 88 4 511
2018 Non-visible minority 68 17 6 2 1 1 4 89 4 6198

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 59 18 8 4 5 1 5 82 10 515
2018 Non-visible minority 68 16 7 3 3 1 2 86 6 6205
2017 Visible minority 65 14 5 4 4 4 3 86 9 414
2017 Non-visible minority 71 14 7 4 2 0 2 87 6 5231

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 28 14 4 4 1 3 76 9 517
2018 Non-visible minority 49 30 13 4 2 0 1 80 7 6234
2017 Visible minority 54 20 11 5 3 3 2 79 9 417
2017 Non-visible minority 50 31 12 4 2 0 1 82 6 5230

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 51 21 12 7 5 1 3 75 13 512
2018 Non-visible minority 52 25 12 6 4 0 1 78 11 6225
2017 Visible minority 55 19 8 7 5 4 2 78 13 418
2017 Non-visible minority 56 22 11 6 4 0 1 79 10 5229

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 51 15 5 3 2 0 23 87 6 509
2018 Non-visible minority 52 17 7 2 1 0 20 86 4 6204
2017 Visible minority 55 12 4 2 1 4 22 92 3 416
2017 Non-visible minority 54 17 7 2 1 0 19 87 4 5225

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 53 23 12 3 1 1 8 84 3 516
2018 Non-visible minority 61 24 8 2 1 0 4 88 4 6214
2017 Visible minority 61 17 7 3 1 4 8 88 4 410
2017 Non-visible minority 63 23 7 2 1 0 5 90 3 5200

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 53 17 9 9 6 1 5 75 16 516
2018 Non-visible minority 65 16 7 4 5 0 2 83 10 6231
2017 Visible minority 58 16 6 6 9 1 4 77 16 418
2017 Non-visible minority 62 18 8 5 4 0 3 82 9 5231

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 30 14 5 3 1 2 77 8 513
2018 Non-visible minority 47 31 14 4 2 0 1 79 6 6217
2017 Visible minority 49 28 12 3 2 3 4 82 5 418
2017 Non-visible minority 48 32 14 4 2 0 1 80 5 5227

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 35 34 10 5 1 1 51 15 518
2018 Non-visible minority 12 33 36 14 5 0 0 45 19 6244
2017 Visible minority 15 31 35 10 8 1 0 46 18 421
2017 Non-visible minority 12 29 37 15 7 0 0 42 21 5240

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 9 15 38 23 13 0 1 36 25 510
2018 Non-visible minority 9 17 39 24 11 0 0 35 26 6199
2017 Visible minority 8 15 42 23 10 1 0 34 23 416
2017 Non-visible minority 7 18 41 22 12 0 1 34 25 5222
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 23 21 16 13 2 1 24 76 517
2018 Non-visible minority 15 24 25 17 17 2 0 15 85 6229
2017 Visible minority 27 18 23 12 15 3 1 29 71 419
2017 Non-visible minority 15 22 23 17 19 2 0 16 84 5238

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 34 370
2018 Non-visible minority 32 5037
2017 Visible minority 31 292
2017 Non-visible minority 31 4061

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 47 370
2018 Non-visible minority 45 5050
2017 Visible minority 44 292
2017 Non-visible minority 42 4061

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 24 371
2018 Non-visible minority 26 5024
2017 Visible minority 16 292
2017 Non-visible minority 18 4061

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 46 371
2018 Non-visible minority 60 5068
2017 Visible minority 58 292
2017 Non-visible minority 67 4061

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Visible minority 6 369
2018 Non-visible minority 6 5007
2017 Visible minority 6 292
2017 Non-visible minority 5 4061

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 37 370
2018 Non-visible minority 37 5032

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 37 372
2018 Non-visible minority 36 5026
2017 Visible minority 35 292
2017 Non-visible minority 35 4061

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Visible minority 3 35 23 11 3 25 350
2018 Non-visible minority 3 29 19 14 6 30 4880
2017 Visible minority 4 44 14 13 6 19 283
2017 Non-visible minority 3 35 19 13 6 24 3984

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 24 76 369
2018 Non-visible minority 24 76 5063

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 20 15 9 10 3 8 62 21 516
2018 Non-visible minority 34 18 16 12 12 2 7 57 26 6232

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 11 25 18 18 23 1 3 38 43 372
2018 Non-visible minority 9 23 19 21 23 1 3 34 46 5073
2017 Visible minority 15 24 14 15 25 2 6 42 43 293
2017 Non-visible minority 10 22 15 21 24 2 6 34 49 4078

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 5 12 15 21 43 2 2 18 66 372
2018 Non-visible minority 4 13 15 21 42 2 3 17 67 5079
2017 Visible minority 5 16 7 13 50 4 4 24 68 294
2017 Non-visible minority 3 9 12 20 48 2 6 14 74 4077
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