2018 Public Service Employee Survey Results by Theme for Fisheries and Oceans Canada by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 40 9 6 3 0 0 82 8 2156
2018 3 to 10 years in current department or agency 35 46 9 7 3 0 0 80 10 2031
2018 11 to 20 years in current department or agency 33 45 12 6 4 0 0 78 10 1642
2018 More than 20 years in current department or agency 36 43 10 7 4 0 0 79 11 893
2017 Less than 3 years in current department or agency 47 40 6 4 2 0 0 87 6 1434
2017 3 to 10 years in current department or agency 39 44 9 6 3 0 0 83 9 1870
2017 11 to 20 years in current department or agency 34 43 12 7 4 0 0 77 11 1446
2017 More than 20 years in current department or agency 42 41 7 7 3 0 0 83 10 865
2014 Less than 3 years in current department or agency 40 41 11 6 2 0 0 81 8 693
2014 3 to 10 years in current department or agency 31 44 12 9 4 0 0 75 13 2205
2014 11 to 20 years in current department or agency 31 43 9 10 7 0 0 74 16 1556
2014 More than 20 years in current department or agency 30 47 10 7 5 0 0 78 12 1190

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 41 11 6 3 0 0 79 9 2166
2018 3 to 10 years in current department or agency 26 41 14 11 7 0 0 67 18 2035
2018 11 to 20 years in current department or agency 23 38 17 14 8 0 0 61 22 1645
2018 More than 20 years in current department or agency 23 40 14 14 9 0 0 64 22 893
2017 Less than 3 years in current department or agency 40 40 9 6 5 0 0 81 10 1435
2017 3 to 10 years in current department or agency 28 34 16 12 9 0 0 62 21 1869
2017 11 to 20 years in current department or agency 21 36 16 14 11 0 1 58 26 1444
2017 More than 20 years in current department or agency 25 39 11 14 11 0 0 64 25 864

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 34 8 3 1 0 0 88 4 2156
2018 3 to 10 years in current department or agency 52 36 7 3 1 0 0 88 4 2032
2018 11 to 20 years in current department or agency 52 36 8 3 2 0 0 88 4 1634
2018 More than 20 years in current department or agency 59 31 6 2 2 0 0 90 4 888
2017 Less than 3 years in current department or agency 61 28 8 2 1 0 0 89 3 1432
2017 3 to 10 years in current department or agency 52 37 8 2 1 0 0 90 3 1871
2017 11 to 20 years in current department or agency 52 35 7 2 2 0 1 88 4 1442
2017 More than 20 years in current department or agency 65 27 6 2 1 0 0 91 3 863
2014 Less than 3 years in current department or agency 63 28 6 2 1 0 0 91 3 688
2014 3 to 10 years in current department or agency 59 29 8 3 1 0 0 88 4 2205
2014 11 to 20 years in current department or agency 57 29 8 4 2 0 0 87 5 1557
2014 More than 20 years in current department or agency 59 30 6 3 2 0 0 89 5 1190

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 35 7 4 2 0 0 87 6 2163
2018 3 to 10 years in current department or agency 43 41 9 5 2 0 0 84 7 2040
2018 11 to 20 years in current department or agency 39 42 11 5 3 0 0 81 8 1644
2018 More than 20 years in current department or agency 45 40 9 4 2 0 0 85 6 892
2017 Less than 3 years in current department or agency 56 31 6 4 1 0 0 88 6 1428
2017 3 to 10 years in current department or agency 44 39 11 4 2 0 0 82 7 1868
2017 11 to 20 years in current department or agency 41 39 11 6 4 0 0 80 9 1440
2017 More than 20 years in current department or agency 46 39 8 4 3 0 0 86 6 862
2014 Less than 3 years in current department or agency 51 35 8 4 2 0 0 86 6 691
2014 3 to 10 years in current department or agency 42 39 11 5 3 0 0 81 8 2204
2014 11 to 20 years in current department or agency 39 40 11 6 3 0 0 79 10 1557
2014 More than 20 years in current department or agency 42 40 10 5 2 0 0 83 7 1190

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 31 11 4 2 1 0 83 6 2168
2018 3 to 10 years in current department or agency 30 38 17 10 5 0 0 68 15 2033
2018 11 to 20 years in current department or agency 27 36 19 11 7 0 0 63 18 1646
2018 More than 20 years in current department or agency 26 35 20 11 6 0 0 62 17 889
2017 Less than 3 years in current department or agency 51 33 9 4 2 1 0 85 5 1433
2017 3 to 10 years in current department or agency 30 34 20 9 7 0 0 64 16 1872
2017 11 to 20 years in current department or agency 24 33 20 15 8 1 0 57 23 1446
2017 More than 20 years in current department or agency 28 31 20 13 8 0 0 59 21 861
2014 Less than 3 years in current department or agency 40 36 13 8 3 1 0 76 10 692
2014 3 to 10 years in current department or agency 24 35 20 13 7 0 0 59 20 2207
2014 11 to 20 years in current department or agency 18 34 20 16 12 1 0 52 28 1562
2014 More than 20 years in current department or agency 18 34 21 15 11 0 0 52 27 1192

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 35 11 4 2 1 0 83 6 2168
2018 3 to 10 years in current department or agency 27 39 18 11 5 0 0 66 16 2032
2018 11 to 20 years in current department or agency 23 39 18 13 8 0 0 61 20 1639
2018 More than 20 years in current department or agency 24 37 20 12 6 0 0 61 18 893
2017 Less than 3 years in current department or agency 51 33 9 5 1 0 0 84 6 1434
2017 3 to 10 years in current department or agency 29 35 17 12 6 0 0 65 18 1873
2017 11 to 20 years in current department or agency 22 36 20 13 8 0 0 59 21 1444
2017 More than 20 years in current department or agency 24 38 18 13 8 0 0 62 21 861
2014 Less than 3 years in current department or agency 36 36 15 10 2 1 0 73 12 691
2014 3 to 10 years in current department or agency 21 36 19 15 7 0 0 58 23 2208
2014 11 to 20 years in current department or agency 16 35 19 17 12 1 0 51 29 1559
2014 More than 20 years in current department or agency 17 34 19 17 12 0 0 51 30 1192

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 26 16 8 4 4 1 71 13 2170
2018 3 to 10 years in current department or agency 31 31 18 10 7 3 0 64 18 2041
2018 11 to 20 years in current department or agency 29 30 20 11 8 3 1 60 19 1648
2018 More than 20 years in current department or agency 34 29 19 8 7 3 1 65 15 896
2017 Less than 3 years in current department or agency 42 27 17 7 3 3 0 72 11 1435
2017 3 to 10 years in current department or agency 31 28 19 10 8 3 1 61 19 1874
2017 11 to 20 years in current department or agency 26 31 20 13 7 3 0 59 20 1447
2017 More than 20 years in current department or agency 31 32 15 10 7 3 1 66 18 861
2014 Less than 3 years in current department or agency 34 24 19 10 7 5 1 62 18 691
2014 3 to 10 years in current department or agency 27 24 22 13 9 4 1 53 24 2207
2014 11 to 20 years in current department or agency 24 29 20 14 9 3 2 56 24 1560
2014 More than 20 years in current department or agency 29 29 18 9 8 4 3 62 19 1192
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 30 8 5 2 3 1 84 7 2154
2018 3 to 10 years in current department or agency 43 32 13 6 5 1 0 76 11 2020
2018 11 to 20 years in current department or agency 42 31 13 8 4 1 0 74 12 1633
2018 More than 20 years in current department or agency 40 33 13 7 4 1 1 75 12 886
2017 Less than 3 years in current department or agency 55 27 9 4 3 2 1 84 6 1435
2017 3 to 10 years in current department or agency 45 30 11 8 4 1 1 77 12 1872
2017 11 to 20 years in current department or agency 40 31 13 9 6 1 0 72 15 1444
2017 More than 20 years in current department or agency 41 32 12 7 6 3 0 74 14 865
2014 Less than 3 years in current department or agency 56 24 9 5 2 2 1 83 8 693
2014 3 to 10 years in current department or agency 41 32 14 7 5 2 0 74 11 2208
2014 11 to 20 years in current department or agency 39 32 13 8 6 2 1 72 15 1561
2014 More than 20 years in current department or agency 36 35 15 7 5 1 0 72 13 1188

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 35 8 7 3 1 1 82 10 2152
2018 3 to 10 years in current department or agency 38 35 12 8 6 1 0 74 14 2018
2018 11 to 20 years in current department or agency 37 34 14 8 5 0 0 72 14 1631
2018 More than 20 years in current department or agency 39 33 10 10 7 0 1 73 17 883
2017 Less than 3 years in current department or agency 53 28 8 7 3 0 1 82 10 1430
2017 3 to 10 years in current department or agency 39 33 11 9 7 0 0 73 16 1876
2017 11 to 20 years in current department or agency 36 34 13 11 6 0 0 70 17 1445
2017 More than 20 years in current department or agency 37 32 11 10 9 1 0 69 19 865
2014 Less than 3 years in current department or agency 49 29 10 7 4 0 1 79 11 692
2014 3 to 10 years in current department or agency 37 36 12 10 5 0 0 74 15 2208
2014 11 to 20 years in current department or agency 33 39 10 11 6 1 0 73 18 1560
2014 More than 20 years in current department or agency 32 38 13 10 7 0 0 70 17 1192

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 27 9 6 3 1 0 82 9 2158
2018 3 to 10 years in current department or agency 45 30 10 8 6 0 0 76 14 2025
2018 11 to 20 years in current department or agency 43 31 13 7 5 1 0 74 12 1631
2018 More than 20 years in current department or agency 43 34 11 8 5 0 0 77 13 888
2017 Less than 3 years in current department or agency 58 24 9 4 4 0 0 83 9 1430
2017 3 to 10 years in current department or agency 47 26 11 9 6 0 1 74 15 1876
2017 11 to 20 years in current department or agency 44 29 13 8 6 0 0 73 14 1446
2017 More than 20 years in current department or agency 43 31 8 10 8 1 0 75 18 861
2014 Less than 3 years in current department or agency 55 27 9 4 4 0 0 83 8 693
2014 3 to 10 years in current department or agency 45 32 10 7 5 0 0 77 12 2202
2014 11 to 20 years in current department or agency 43 31 12 7 6 0 0 75 13 1560
2014 More than 20 years in current department or agency 39 35 13 6 7 0 1 74 13 1190

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 33 11 5 2 7 0 80 8 2167
2018 3 to 10 years in current department or agency 23 34 19 10 8 5 0 60 19 2035
2018 11 to 20 years in current department or agency 21 33 20 11 10 4 0 57 22 1641
2018 More than 20 years in current department or agency 20 31 21 12 10 6 0 54 23 894
2017 Less than 3 years in current department or agency 44 35 7 5 2 7 0 86 7 1433
2017 3 to 10 years in current department or agency 24 33 17 11 9 5 0 60 22 1877
2017 11 to 20 years in current department or agency 16 35 19 17 9 4 0 53 27 1442
2017 More than 20 years in current department or agency 23 30 20 12 9 5 0 56 22 862
2014 Less than 3 years in current department or agency 39 28 16 7 3 7 1 72 11 691
2014 3 to 10 years in current department or agency 22 32 20 13 8 6 0 57 22 2201
2014 11 to 20 years in current department or agency 16 30 21 13 11 9 0 50 27 1560
2014 More than 20 years in current department or agency 16 31 23 13 10 6 0 50 25 1191

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 34 13 6 3 4 0 76 10 2162
2018 3 to 10 years in current department or agency 19 32 20 16 11 2 0 52 28 2032
2018 11 to 20 years in current department or agency 16 31 19 18 14 1 0 47 33 1641
2018 More than 20 years in current department or agency 16 31 22 17 13 1 0 47 30 895
2017 Less than 3 years in current department or agency 41 37 9 5 3 3 0 81 9 1435
2017 3 to 10 years in current department or agency 20 31 18 17 12 2 0 52 30 1876
2017 11 to 20 years in current department or agency 12 31 19 22 14 1 0 44 37 1444
2017 More than 20 years in current department or agency 18 29 18 16 16 2 0 49 32 863
2014 Less than 3 years in current department or agency 34 32 15 9 5 4 0 70 14 690
2014 3 to 10 years in current department or agency 16 30 22 17 13 2 0 47 30 2199
2014 11 to 20 years in current department or agency 12 27 22 20 17 2 0 40 38 1559
2014 More than 20 years in current department or agency 13 26 22 19 19 2 0 39 39 1191

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 33 16 11 4 7 0 66 17 2162
2018 3 to 10 years in current department or agency 12 29 21 21 14 4 0 42 36 2030
2018 11 to 20 years in current department or agency 10 27 22 22 18 2 0 37 41 1636
2018 More than 20 years in current department or agency 9 28 25 19 17 2 0 37 37 891
2017 Less than 3 years in current department or agency 28 37 13 9 4 7 0 71 15 1433
2017 3 to 10 years in current department or agency 13 26 21 20 15 4 0 41 37 1877
2017 11 to 20 years in current department or agency 7 25 21 27 18 2 0 33 45 1444
2017 More than 20 years in current department or agency 12 27 21 22 16 2 0 40 39 862
2014 Less than 3 years in current department or agency 22 33 18 14 8 6 0 58 23 690
2014 3 to 10 years in current department or agency 10 25 22 23 15 4 0 37 40 2201
2014 11 to 20 years in current department or agency 7 23 22 26 20 3 0 31 47 1560
2014 More than 20 years in current department or agency 6 22 23 24 21 3 0 29 47 1193

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 35 17 15 7 4 0 60 23 2169
2018 3 to 10 years in current department or agency 11 28 19 23 17 2 0 39 41 2034
2018 11 to 20 years in current department or agency 8 29 19 24 19 1 0 37 43 1640
2018 More than 20 years in current department or agency 9 29 23 22 16 1 0 39 38 894
2017 Less than 3 years in current department or agency 28 34 14 11 7 6 1 66 19 1433
2017 3 to 10 years in current department or agency 12 30 17 22 16 2 1 44 39 1872
2017 11 to 20 years in current department or agency 7 28 19 23 22 1 0 36 46 1442
2017 More than 20 years in current department or agency 14 27 18 22 17 1 0 42 40 860
2014 Less than 3 years in current department or agency 23 32 15 17 9 4 0 57 27 690
2014 3 to 10 years in current department or agency 9 27 21 23 18 2 0 37 42 2203
2014 11 to 20 years in current department or agency 7 26 19 24 21 2 0 34 46 1560
2014 More than 20 years in current department or agency 9 26 23 22 19 1 0 35 42 1192
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 39 14 7 4 1 0 75 11 2158
2018 3 to 10 years in current department or agency 21 38 18 14 9 0 0 59 23 2036
2018 11 to 20 years in current department or agency 18 34 20 15 12 0 0 53 27 1643
2018 More than 20 years in current department or agency 21 34 18 16 11 0 0 55 27 890
2017 Less than 3 years in current department or agency 40 36 13 7 4 0 1 77 10 1433
2017 3 to 10 years in current department or agency 24 34 17 16 10 0 0 58 26 1871
2017 11 to 20 years in current department or agency 18 34 17 17 15 0 0 52 31 1446
2017 More than 20 years in current department or agency 20 35 15 13 17 0 0 55 30 864
2014 Less than 3 years in current department or agency 33 37 17 8 4 1 1 71 12 692
2014 3 to 10 years in current department or agency 19 36 20 14 11 0 0 55 24 2203
2014 11 to 20 years in current department or agency 18 34 15 18 14 0 0 53 32 1557
2014 More than 20 years in current department or agency 17 33 18 19 13 0 0 50 31 1190

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 43 12 9 4 1 0 75 13 2159
2018 3 to 10 years in current department or agency 27 44 14 11 5 0 0 71 15 2035
2018 11 to 20 years in current department or agency 24 46 13 11 5 0 0 71 16 1647
2018 More than 20 years in current department or agency 27 44 14 9 5 0 0 72 14 895
2017 Less than 3 years in current department or agency 33 44 10 8 4 0 0 78 12 1430
2017 3 to 10 years in current department or agency 28 44 13 11 4 0 0 72 16 1872
2017 11 to 20 years in current department or agency 23 42 12 14 8 0 1 66 22 1443
2017 More than 20 years in current department or agency 30 42 13 10 5 0 0 72 15 864

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 21 19 12 8 18 3 50 26 2164
2018 3 to 10 years in current department or agency 9 22 21 19 17 9 2 36 41 2032
2018 11 to 20 years in current department or agency 9 27 21 17 16 8 2 40 36 1635
2018 More than 20 years in current department or agency 12 30 19 17 14 7 2 46 33 891
2017 Less than 3 years in current department or agency 17 22 17 12 7 21 3 52 25 1434
2017 3 to 10 years in current department or agency 9 19 17 23 21 10 2 32 49 1873
2017 11 to 20 years in current department or agency 7 22 22 20 19 9 1 32 43 1443
2017 More than 20 years in current department or agency 8 25 21 23 14 8 2 37 40 862
2014 Less than 3 years in current department or agency 14 21 20 16 11 15 3 43 33 691
2014 3 to 10 years in current department or agency 9 19 21 21 20 9 2 31 45 2206
2014 11 to 20 years in current department or agency 9 23 22 20 17 7 2 35 41 1560
2014 More than 20 years in current department or agency 8 28 22 21 13 5 2 39 37 1191

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 35 11 7 3 1 1 78 11 2158
2018 3 to 10 years in current department or agency 35 37 12 9 6 0 0 73 15 2023
2018 11 to 20 years in current department or agency 34 37 13 9 6 0 0 71 15 1632
2018 More than 20 years in current department or agency 35 37 14 8 5 0 0 73 13 890
2017 Less than 3 years in current department or agency 48 33 9 6 3 1 1 82 10 1436
2017 3 to 10 years in current department or agency 37 35 11 10 5 0 1 73 15 1878
2017 11 to 20 years in current department or agency 32 36 13 14 5 0 0 68 19 1446
2017 More than 20 years in current department or agency 31 39 10 11 9 0 0 70 20 863
2014 Less than 3 years in current department or agency 45 32 10 8 3 1 0 78 11 693
2014 3 to 10 years in current department or agency 35 38 12 9 5 0 0 73 15 2208
2014 11 to 20 years in current department or agency 33 36 12 10 8 0 0 69 18 1561
2014 More than 20 years in current department or agency 29 38 16 10 7 1 0 67 17 1188

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 33 15 9 2 8 6 69 13 339
2018 3 to 10 years in current department or agency 18 34 20 14 7 2 5 56 23 632
2018 11 to 20 years in current department or agency 17 33 20 16 7 3 4 54 25 669
2018 More than 20 years in current department or agency 18 39 17 14 8 1 3 60 22 457
2017 Less than 3 years in current department or agency 21 42 12 7 1 9 8 75 10 192
2017 3 to 10 years in current department or agency 17 40 18 12 5 2 6 62 19 544
2017 11 to 20 years in current department or agency 18 31 18 15 11 3 4 52 29 566
2017 More than 20 years in current department or agency 20 29 16 19 10 2 3 53 30 408
2014 Less than 3 years in current department or agency 24 43 20 5 2 5 1 71 7 100
2014 3 to 10 years in current department or agency 19 35 17 13 7 3 6 59 22 548
2014 11 to 20 years in current department or agency 18 36 16 14 8 3 5 59 24 601
2014 More than 20 years in current department or agency 16 39 17 13 10 1 4 58 24 626

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 44 8 12 5 1 0 74 17 2160
2018 3 to 10 years in current department or agency 22 48 10 15 6 0 0 70 20 2036
2018 11 to 20 years in current department or agency 21 50 11 13 5 0 0 71 18 1645
2018 More than 20 years in current department or agency 24 45 9 15 5 0 1 70 21 894
2017 Less than 3 years in current department or agency 33 37 9 13 7 0 1 71 20 1436
2017 3 to 10 years in current department or agency 23 40 11 16 10 0 0 63 26 1877
2017 11 to 20 years in current department or agency 21 37 14 17 10 0 0 58 28 1446
2017 More than 20 years in current department or agency 25 38 9 15 12 0 1 64 27 862
2014 Less than 3 years in current department or agency 28 35 12 16 9 0 0 63 26 693
2014 3 to 10 years in current department or agency 19 38 12 19 12 0 0 57 31 2205
2014 11 to 20 years in current department or agency 17 36 14 20 14 0 0 53 33 1554
2014 More than 20 years in current department or agency 17 37 13 19 12 0 2 54 32 1191

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 37 8 6 2 0 0 84 8 2154
2018 3 to 10 years in current department or agency 48 38 8 4 2 0 0 86 6 2035
2018 11 to 20 years in current department or agency 45 41 8 5 2 0 0 86 7 1647
2018 More than 20 years in current department or agency 49 38 7 4 1 0 0 87 5 895
2017 Less than 3 years in current department or agency 54 33 7 4 2 0 0 87 6 1433
2017 3 to 10 years in current department or agency 51 36 7 4 2 0 0 87 6 1875
2017 11 to 20 years in current department or agency 45 40 7 4 3 0 0 86 7 1443
2017 More than 20 years in current department or agency 53 35 6 4 1 0 0 88 6 862
2014 Less than 3 years in current department or agency 48 35 9 5 3 0 0 83 8 693
2014 3 to 10 years in current department or agency 43 38 10 6 3 0 0 82 9 2202
2014 11 to 20 years in current department or agency 44 39 9 5 3 0 0 83 9 1556
2014 More than 20 years in current department or agency 43 43 9 2 2 0 1 87 5 1192

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 37 6 5 2 0 0 87 7 2152
2018 3 to 10 years in current department or agency 50 38 6 4 2 0 0 89 5 2021
2018 11 to 20 years in current department or agency 48 40 6 4 2 0 0 88 6 1639
2018 More than 20 years in current department or agency 54 37 5 3 2 0 0 91 5 889
2017 Less than 3 years in current department or agency 57 32 3 5 2 0 0 90 6 1430
2017 3 to 10 years in current department or agency 56 32 4 5 2 0 0 88 7 1872
2017 11 to 20 years in current department or agency 50 37 7 4 3 0 0 86 7 1444
2017 More than 20 years in current department or agency 59 32 6 2 2 0 0 91 4 862
2014 Less than 3 years in current department or agency 50 37 6 6 2 0 0 87 7 692
2014 3 to 10 years in current department or agency 48 37 8 5 3 0 0 85 8 2202
2014 11 to 20 years in current department or agency 48 37 7 5 3 0 0 85 8 1556
2014 More than 20 years in current department or agency 50 39 6 3 2 0 0 89 5 1190

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 37 16 9 4 4 0 69 14 2167
2018 3 to 10 years in current department or agency 16 36 19 17 11 1 0 53 28 2037
2018 11 to 20 years in current department or agency 14 34 19 19 12 1 0 49 31 1643
2018 More than 20 years in current department or agency 16 35 19 16 13 1 0 51 29 896
2017 Less than 3 years in current department or agency 37 34 12 7 4 5 1 75 12 1433
2017 3 to 10 years in current department or agency 20 32 17 19 11 1 0 53 30 1872
2017 11 to 20 years in current department or agency 13 38 19 16 13 1 0 51 29 1447
2017 More than 20 years in current department or agency 18 33 18 15 14 2 1 52 30 861
2014 Less than 3 years in current department or agency 29 31 13 11 9 5 3 65 21 693
2014 3 to 10 years in current department or agency 15 31 19 18 15 1 0 47 34 2206
2014 11 to 20 years in current department or agency 13 31 17 20 17 1 0 45 38 1559
2014 More than 20 years in current department or agency 13 31 21 19 16 1 1 44 35 1192

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 34 14 10 6 4 1 68 17 2167
2018 3 to 10 years in current department or agency 21 35 15 14 14 1 1 56 28 2042
2018 11 to 20 years in current department or agency 18 33 15 17 15 0 1 52 32 1642
2018 More than 20 years in current department or agency 17 31 16 16 16 0 3 50 34 894
2017 Less than 3 years in current department or agency 36 30 12 11 4 5 2 71 15 1429
2017 3 to 10 years in current department or agency 22 35 13 12 16 1 1 58 29 1875
2017 11 to 20 years in current department or agency 18 31 15 17 18 1 1 49 36 1442
2017 More than 20 years in current department or agency 18 31 14 15 17 1 4 51 34 861
2014 Less than 3 years in current department or agency 24 30 13 11 13 4 5 59 26 693
2014 3 to 10 years in current department or agency 17 30 16 16 18 2 1 49 35 2207
2014 11 to 20 years in current department or agency 14 27 16 17 23 1 2 43 41 1560
2014 More than 20 years in current department or agency 15 28 16 17 20 1 4 44 39 1193

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 40 14 7 3 1 0 75 10 2158
2018 3 to 10 years in current department or agency 26 43 12 11 7 0 0 70 18 2034
2018 11 to 20 years in current department or agency 24 43 14 11 7 0 0 67 19 1639
2018 More than 20 years in current department or agency 28 40 12 11 7 0 0 69 19 890
2017 Less than 3 years in current department or agency 35 42 10 8 4 0 1 78 11 1430
2017 3 to 10 years in current department or agency 30 41 11 11 6 0 0 72 17 1868
2017 11 to 20 years in current department or agency 25 42 11 13 7 0 1 68 21 1440
2017 More than 20 years in current department or agency 28 44 10 9 9 0 0 72 18 862
2014 Less than 3 years in current department or agency 28 41 15 8 5 0 2 71 14 691
2014 3 to 10 years in current department or agency 22 42 15 13 8 0 0 64 21 2204
2014 11 to 20 years in current department or agency 19 42 12 15 12 0 0 61 26 1556
2014 More than 20 years in current department or agency 23 40 13 14 10 0 0 63 24 1190

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 36 12 6 3 1 0 79 9 2156
2018 3 to 10 years in current department or agency 32 38 16 9 6 0 0 70 15 2029
2018 11 to 20 years in current department or agency 28 40 17 9 5 0 0 68 14 1639
2018 More than 20 years in current department or agency 31 38 15 9 6 0 1 70 15 889
2017 Less than 3 years in current department or agency 44 35 12 5 2 0 1 80 7 1432
2017 3 to 10 years in current department or agency 36 34 14 10 6 0 0 70 16 1869
2017 11 to 20 years in current department or agency 28 39 15 12 6 0 0 67 18 1440
2017 More than 20 years in current department or agency 33 38 12 10 7 0 0 71 17 863
2014 Less than 3 years in current department or agency 36 38 14 8 4 0 0 74 12 690
2014 3 to 10 years in current department or agency 28 37 16 11 7 0 0 65 19 2204
2014 11 to 20 years in current department or agency 25 38 15 11 10 0 0 63 22 1558
2014 More than 20 years in current department or agency 24 38 18 10 9 0 0 63 19 1192

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 38 13 7 2 1 0 78 9 2160
2018 3 to 10 years in current department or agency 25 41 18 11 5 0 0 66 16 2031
2018 11 to 20 years in current department or agency 23 38 20 12 7 0 0 61 19 1643
2018 More than 20 years in current department or agency 26 37 17 12 7 0 0 64 19 890
2017 Less than 3 years in current department or agency 44 36 11 4 4 0 1 81 8 1430
2017 3 to 10 years in current department or agency 30 39 14 12 5 0 0 69 17 1868
2017 11 to 20 years in current department or agency 24 40 16 13 8 0 0 64 20 1440
2017 More than 20 years in current department or agency 27 38 14 12 8 0 0 66 20 864
2014 Less than 3 years in current department or agency 38 37 15 6 4 0 1 75 10 689
2014 3 to 10 years in current department or agency 26 39 16 11 8 0 0 65 19 2205
2014 11 to 20 years in current department or agency 22 36 19 12 11 0 0 58 23 1557
2014 More than 20 years in current department or agency 21 38 19 13 8 0 0 59 22 1192

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 39 18 6 2 4 0 72 9 2176
2018 3 to 10 years in current department or agency 16 38 25 12 6 3 0 56 18 2039
2018 11 to 20 years in current department or agency 15 39 26 12 6 2 0 55 18 1647
2018 More than 20 years in current department or agency 16 40 23 13 7 1 0 56 20 899
2017 Less than 3 years in current department or agency 32 40 13 7 3 4 1 76 11 1431
2017 3 to 10 years in current department or agency 19 39 20 14 6 3 0 60 20 1873
2017 11 to 20 years in current department or agency 14 39 21 17 7 2 0 54 25 1444
2017 More than 20 years in current department or agency 18 40 19 14 6 4 0 60 20 862

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 33 11 5 2 1 1 82 7 2157
2018 3 to 10 years in current department or agency 32 37 13 11 6 0 0 70 17 2037
2018 11 to 20 years in current department or agency 29 37 14 12 8 0 1 66 20 1644
2018 More than 20 years in current department or agency 31 33 15 12 8 0 1 65 20 894
2017 Less than 3 years in current department or agency 49 31 10 5 4 1 1 81 9 1431
2017 3 to 10 years in current department or agency 36 31 14 10 8 0 0 67 18 1872
2017 11 to 20 years in current department or agency 30 34 11 13 10 0 1 65 24 1445
2017 More than 20 years in current department or agency 32 34 11 11 11 0 1 66 23 861
2014 Less than 3 years in current department or agency 42 30 13 8 6 0 1 73 14 692
2014 3 to 10 years in current department or agency 30 33 14 12 9 0 1 65 21 2205
2014 11 to 20 years in current department or agency 28 36 12 11 11 0 1 65 22 1556
2014 More than 20 years in current department or agency 26 31 17 16 8 0 1 58 25 1189

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 35 14 5 3 1 0 77 9 2166
2018 3 to 10 years in current department or agency 32 34 19 9 6 0 1 67 14 2040
2018 11 to 20 years in current department or agency 24 34 22 11 8 0 1 59 20 1645
2018 More than 20 years in current department or agency 28 28 21 13 9 0 1 56 22 891
2017 Less than 3 years in current department or agency 41 37 12 5 3 0 2 80 8 1436
2017 3 to 10 years in current department or agency 29 37 20 8 3 0 2 68 12 1874
2017 11 to 20 years in current department or agency 21 38 22 10 6 0 3 61 16 1446
2017 More than 20 years in current department or agency 25 31 24 12 6 0 3 57 19 862
2014 Less than 3 years in current department or agency 42 36 14 5 3 0 1 78 8 690
2014 3 to 10 years in current department or agency 32 37 18 8 4 0 1 70 12 2206
2014 11 to 20 years in current department or agency 24 36 22 10 7 0 2 61 17 1556
2014 More than 20 years in current department or agency 21 33 25 11 8 0 2 55 19 1191

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 44 34 2159
2018 3 to 10 years in current department or agency 23 44 32 2028
2018 11 to 20 years in current department or agency 20 46 34 1642
2018 More than 20 years in current department or agency 35 38 27 893
2017 Less than 3 years in current department or agency 21 45 34 1436
2017 3 to 10 years in current department or agency 21 46 32 1874
2017 11 to 20 years in current department or agency 19 44 37 1445
2017 More than 20 years in current department or agency 29 40 31 865
2014 Less than 3 years in current department or agency 26 40 34 692
2014 3 to 10 years in current department or agency 26 40 34 2204
2014 11 to 20 years in current department or agency 18 50 32 1559
2014 More than 20 years in current department or agency 30 48 23 1194

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 42 26 6 18 6 518
2018 3 to 10 years in current department or agency 7 46 23 14 3 7 479
2018 11 to 20 years in current department or agency 20 37 22 12 1 8 330
2018 More than 20 years in current department or agency 75 10 3 8 1 3 303
2017 Less than 3 years in current department or agency 3 33 19 6 32 8 323
2017 3 to 10 years in current department or agency 7 45 28 4 5 10 432
2017 11 to 20 years in current department or agency 21 41 17 10 1 10 300
2017 More than 20 years in current department or agency 71 10 3 7 3 6 258
2014 Less than 3 years in current department or agency 8 30 22 12 9999 28 194
2014 3 to 10 years in current department or agency 7 42 28 14 9999 9 601
2014 11 to 20 years in current department or agency 23 34 16 16 9999 11 283
2014 More than 20 years in current department or agency 72 10 4 6 9999 8 339
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 40 8 3 1 1 0 87 5 2164
2018 3 to 10 years in current department or agency 40 42 9 5 3 0 0 83 8 2040
2018 11 to 20 years in current department or agency 38 42 11 5 3 0 0 81 8 1646
2018 More than 20 years in current department or agency 42 41 9 6 2 0 0 83 8 892
2017 Less than 3 years in current department or agency 48 38 8 4 2 0 0 87 6 1431
2017 3 to 10 years in current department or agency 36 43 10 7 3 0 0 80 10 1870
2017 11 to 20 years in current department or agency 33 41 13 8 4 0 1 75 12 1445
2017 More than 20 years in current department or agency 41 39 10 5 4 0 0 81 9 859
2014 Less than 3 years in current department or agency 43 36 14 4 2 1 0 80 6 692
2014 3 to 10 years in current department or agency 32 43 14 7 4 1 0 75 11 2203
2014 11 to 20 years in current department or agency 32 40 12 8 5 2 0 74 13 1556
2014 More than 20 years in current department or agency 34 41 14 6 5 1 0 76 10 1191

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 45 15 7 2 3 0 75 9 2171
2018 3 to 10 years in current department or agency 16 44 20 13 5 1 0 61 18 2033
2018 11 to 20 years in current department or agency 14 42 22 14 7 0 0 56 21 1642
2018 More than 20 years in current department or agency 13 41 23 13 8 0 1 55 22 894
2017 Less than 3 years in current department or agency 35 43 13 7 1 1 0 78 9 1433
2017 3 to 10 years in current department or agency 19 40 20 13 7 1 1 60 20 1877
2017 11 to 20 years in current department or agency 16 36 22 15 10 1 0 53 25 1446
2017 More than 20 years in current department or agency 16 41 18 17 7 0 0 58 24 861
2014 Less than 3 years in current department or agency 25 39 18 9 5 3 1 67 14 693
2014 3 to 10 years in current department or agency 14 39 24 14 8 2 0 54 22 2208
2014 11 to 20 years in current department or agency 10 37 24 16 11 2 0 48 28 1561
2014 More than 20 years in current department or agency 12 36 23 17 10 1 0 49 27 1192

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 18 37 24 10 2 2 36 26 2159
2018 3 to 10 years in current department or agency 10 26 39 18 6 1 1 24 36 2035
2018 11 to 20 years in current department or agency 10 29 40 15 5 0 1 20 39 1631
2018 More than 20 years in current department or agency 12 30 38 13 5 0 1 18 43 890
2017 Less than 3 years in current department or agency 5 17 37 18 16 2 5 36 24 1431
2017 3 to 10 years in current department or agency 10 23 38 19 6 0 3 26 34 1871
2017 11 to 20 years in current department or agency 10 29 39 16 3 0 2 20 40 1441
2017 More than 20 years in current department or agency 9 28 40 15 5 1 2 20 38 860
2014 Less than 3 years in current department or agency 7 21 35 20 11 2 4 33 30 689
2014 3 to 10 years in current department or agency 11 28 36 17 5 0 1 23 40 2194
2014 11 to 20 years in current department or agency 11 32 37 15 4 1 1 19 44 1552
2014 More than 20 years in current department or agency 13 33 36 14 3 0 1 17 47 1192

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 15 28 27 18 4 2 48 22 2151
2018 3 to 10 years in current department or agency 14 22 31 21 10 1 1 31 37 2024
2018 11 to 20 years in current department or agency 15 27 32 17 7 1 1 24 43 1627
2018 More than 20 years in current department or agency 14 29 34 16 6 1 1 23 43 890
2017 Less than 3 years in current department or agency 6 13 26 22 23 5 5 50 21 1424
2017 3 to 10 years in current department or agency 13 25 29 19 9 1 3 29 40 1866
2017 11 to 20 years in current department or agency 15 26 33 17 5 2 2 23 43 1436
2017 More than 20 years in current department or agency 11 28 31 20 6 2 2 28 40 860
2014 Less than 3 years in current department or agency 12 17 27 19 16 4 5 39 32 687
2014 3 to 10 years in current department or agency 16 26 32 15 8 2 1 24 43 2197
2014 11 to 20 years in current department or agency 19 29 33 12 5 1 1 18 49 1554
2014 More than 20 years in current department or agency 20 33 28 12 4 1 1 17 54 1189

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 23 30 19 10 3 3 31 37 2156
2018 3 to 10 years in current department or agency 19 27 29 16 6 1 2 23 47 2027
2018 11 to 20 years in current department or agency 21 31 30 12 4 1 1 16 53 1625
2018 More than 20 years in current department or agency 22 30 30 11 4 1 2 15 54 890
2017 Less than 3 years in current department or agency 11 19 32 15 16 4 4 33 32 1425
2017 3 to 10 years in current department or agency 16 24 30 17 6 2 5 25 43 1870
2017 11 to 20 years in current department or agency 21 31 31 10 3 1 3 14 54 1440
2017 More than 20 years in current department or agency 18 27 32 13 5 2 2 19 47 860
2014 Less than 3 years in current department or agency 19 20 26 16 11 4 4 29 42 685
2014 3 to 10 years in current department or agency 27 29 25 11 5 1 2 16 58 2194
2014 11 to 20 years in current department or agency 32 29 22 10 4 1 1 14 63 1550
2014 More than 20 years in current department or agency 32 29 23 10 3 1 3 13 63 1190

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 10 27 34 20 3 2 56 15 2146
2018 3 to 10 years in current department or agency 8 15 34 28 12 1 2 42 24 2020
2018 11 to 20 years in current department or agency 8 20 37 25 7 1 2 33 29 1619
2018 More than 20 years in current department or agency 10 22 37 22 6 1 2 30 32 889
2017 Less than 3 years in current department or agency 5 8 25 27 27 2 5 59 14 1428
2017 3 to 10 years in current department or agency 7 13 30 30 14 0 6 47 21 1868
2017 11 to 20 years in current department or agency 10 17 37 25 6 1 4 33 28 1435
2017 More than 20 years in current department or agency 7 18 40 21 8 0 5 31 26 854
2014 Less than 3 years in current department or agency 5 9 27 32 21 2 4 57 14 688
2014 3 to 10 years in current department or agency 8 17 32 29 12 1 2 42 25 2190
2014 11 to 20 years in current department or agency 10 19 35 25 8 1 2 34 30 1552
2014 More than 20 years in current department or agency 13 22 36 20 6 1 3 27 36 1183

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 15 26 28 16 4 3 48 24 2153
2018 3 to 10 years in current department or agency 17 24 30 19 9 1 2 28 41 2029
2018 11 to 20 years in current department or agency 20 29 30 14 5 1 1 19 50 1634
2018 More than 20 years in current department or agency 22 30 29 12 5 1 1 17 53 891
2017 Less than 3 years in current department or agency 8 12 22 21 27 4 7 54 22 1428
2017 3 to 10 years in current department or agency 16 22 32 16 8 1 6 26 40 1873
2017 11 to 20 years in current department or agency 20 28 30 13 5 1 3 18 50 1437
2017 More than 20 years in current department or agency 21 27 28 16 5 0 2 22 49 859
2014 Less than 3 years in current department or agency 12 16 27 20 16 2 6 39 31 687
2014 3 to 10 years in current department or agency 24 27 25 14 8 1 1 22 52 2196
2014 11 to 20 years in current department or agency 31 29 23 11 5 1 1 16 61 1554
2014 More than 20 years in current department or agency 33 33 19 10 3 0 2 14 67 1192

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 17 24 22 19 6 4 46 27 2147
2018 3 to 10 years in current department or agency 17 23 29 18 10 1 2 29 41 2027
2018 11 to 20 years in current department or agency 18 25 28 19 8 1 2 27 44 1628
2018 More than 20 years in current department or agency 18 25 29 18 7 1 2 26 44 889
2017 Less than 3 years in current department or agency 8 14 23 19 22 6 8 48 26 1429
2017 3 to 10 years in current department or agency 14 22 27 20 10 2 4 32 39 1869
2017 11 to 20 years in current department or agency 16 24 31 18 7 2 3 26 42 1444
2017 More than 20 years in current department or agency 18 22 30 19 8 1 3 28 41 858
2014 Less than 3 years in current department or agency 14 16 24 21 13 6 7 38 35 688
2014 3 to 10 years in current department or agency 14 20 28 22 11 1 3 35 36 2194
2014 11 to 20 years in current department or agency 16 22 31 20 7 2 2 28 40 1552
2014 More than 20 years in current department or agency 18 25 26 20 7 1 3 28 45 1190

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 19 32 19 12 4 3 33 32 2153
2018 3 to 10 years in current department or agency 17 25 32 14 7 2 2 22 44 2027
2018 11 to 20 years in current department or agency 21 27 33 12 4 1 2 17 49 1633
2018 More than 20 years in current department or agency 21 32 28 9 5 1 3 14 56 894
2017 Less than 3 years in current department or agency 10 15 30 20 16 5 4 39 27 1432
2017 3 to 10 years in current department or agency 15 25 32 14 7 2 5 22 43 1873
2017 11 to 20 years in current department or agency 21 27 36 9 4 1 2 13 49 1442
2017 More than 20 years in current department or agency 19 29 28 11 5 2 7 17 53 860
2014 Less than 3 years in current department or agency 15 20 28 12 13 5 6 29 39 688
2014 3 to 10 years in current department or agency 21 27 29 11 7 2 2 19 51 2195
2014 11 to 20 years in current department or agency 31 26 27 9 4 1 1 13 59 1555
2014 More than 20 years in current department or agency 29 29 24 9 3 2 3 13 61 1191

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 31 8 9 4 1 0 79 13 2162
2018 3 to 10 years in current department or agency 35 35 9 13 8 1 0 70 21 2031
2018 11 to 20 years in current department or agency 35 35 12 11 7 0 0 70 18 1639
2018 More than 20 years in current department or agency 37 37 9 8 7 1 0 75 16 891
2017 Less than 3 years in current department or agency 53 25 9 7 4 1 1 80 11 1434
2017 3 to 10 years in current department or agency 35 32 11 11 10 1 1 68 21 1872
2017 11 to 20 years in current department or agency 35 32 12 12 8 1 0 68 19 1443
2017 More than 20 years in current department or agency 38 33 9 11 8 1 1 72 19 863
2014 Less than 3 years in current department or agency 49 27 8 10 6 0 1 76 15 692
2014 3 to 10 years in current department or agency 36 33 11 12 7 1 1 70 19 2206
2014 11 to 20 years in current department or agency 38 33 10 10 7 0 1 72 18 1560
2014 More than 20 years in current department or agency 38 35 9 10 6 0 1 74 17 1191

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 35 6 5 2 0 0 87 7 2161
2018 3 to 10 years in current department or agency 38 40 9 9 4 0 0 78 12 2034
2018 11 to 20 years in current department or agency 39 41 9 8 3 0 0 79 11 1637
2018 More than 20 years in current department or agency 40 40 9 6 3 0 0 81 10 892
2017 Less than 3 years in current department or agency 55 32 6 5 1 0 0 88 7 1433
2017 3 to 10 years in current department or agency 34 43 8 10 5 0 1 77 14 1874
2017 11 to 20 years in current department or agency 31 42 12 10 5 0 0 74 15 1443
2017 More than 20 years in current department or agency 37 42 9 7 4 0 1 80 11 859
2014 Less than 3 years in current department or agency 47 33 10 6 3 1 0 81 9 692
2014 3 to 10 years in current department or agency 34 43 10 8 4 0 0 78 12 2207
2014 11 to 20 years in current department or agency 35 43 11 8 3 0 0 78 11 1559
2014 More than 20 years in current department or agency 33 47 10 6 4 0 0 80 10 1192

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 40 11 4 2 1 0 83 6 2164
2018 3 to 10 years in current department or agency 34 44 12 7 3 0 0 78 10 2035
2018 11 to 20 years in current department or agency 34 43 12 6 3 1 0 78 9 1638
2018 More than 20 years in current department or agency 34 45 11 5 3 1 0 80 9 891

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 35 13 3 1 4 1 82 4 2167
2018 3 to 10 years in current department or agency 31 39 19 4 3 4 1 73 7 2038
2018 11 to 20 years in current department or agency 30 40 19 4 3 3 0 72 8 1645
2018 More than 20 years in current department or agency 32 40 18 5 3 3 1 74 7 896
2017 Less than 3 years in current department or agency 45 33 9 3 2 5 2 84 6 1432
2017 3 to 10 years in current department or agency 32 34 18 6 5 5 1 70 11 1875
2017 11 to 20 years in current department or agency 27 38 21 5 2 5 3 70 7 1442
2017 More than 20 years in current department or agency 30 39 20 4 3 3 1 72 8 858
2014 Less than 3 years in current department or agency 45 28 13 3 2 7 1 80 6 691
2014 3 to 10 years in current department or agency 32 36 18 5 2 6 1 73 7 2204
2014 11 to 20 years in current department or agency 30 38 18 5 3 5 1 72 8 1557
2014 More than 20 years in current department or agency 30 40 17 5 3 4 1 73 9 1189

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 39 9 4 1 2 0 86 5 2166
2018 3 to 10 years in current department or agency 30 42 17 7 3 2 0 74 9 2039
2018 11 to 20 years in current department or agency 28 43 17 7 4 1 0 72 11 1642
2018 More than 20 years in current department or agency 29 42 18 6 3 2 0 73 9 895
2017 Less than 3 years in current department or agency 50 36 7 3 1 2 0 88 4 1433
2017 3 to 10 years in current department or agency 31 43 13 7 3 3 0 76 11 1872
2017 11 to 20 years in current department or agency 25 43 18 7 4 3 1 70 11 1445
2017 More than 20 years in current department or agency 30 43 16 4 5 2 0 75 9 864
2014 Less than 3 years in current department or agency 43 36 11 5 2 3 0 81 7 690
2014 3 to 10 years in current department or agency 30 38 18 7 3 3 0 70 11 2207
2014 11 to 20 years in current department or agency 27 42 16 8 3 3 1 73 11 1559
2014 More than 20 years in current department or agency 28 41 17 7 3 3 0 72 10 1189

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 34 6 2 1 0 0 91 3 2164
2018 3 to 10 years in current department or agency 37 41 12 7 3 0 0 78 10 2039
2018 11 to 20 years in current department or agency 33 42 12 7 5 0 0 75 13 1640
2018 More than 20 years in current department or agency 34 42 12 7 4 0 0 76 11 895
2017 Less than 3 years in current department or agency 63 27 6 2 1 0 0 91 4 1434
2017 3 to 10 years in current department or agency 39 37 12 7 4 0 0 76 12 1874
2017 11 to 20 years in current department or agency 29 41 17 8 5 0 0 70 13 1446
2017 More than 20 years in current department or agency 33 41 10 9 6 0 0 74 16 864
2014 Less than 3 years in current department or agency 55 31 9 3 2 0 0 86 5 692
2014 3 to 10 years in current department or agency 36 40 12 8 4 0 0 77 12 2205
2014 11 to 20 years in current department or agency 31 40 14 9 5 0 0 72 14 1561
2014 More than 20 years in current department or agency 30 42 13 9 6 0 0 73 15 1192

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 33 17 8 5 8 4 67 14 2164
2018 3 to 10 years in current department or agency 18 36 18 14 10 3 2 57 24 2034
2018 11 to 20 years in current department or agency 16 39 20 12 9 3 2 57 22 1641
2018 More than 20 years in current department or agency 19 42 18 10 9 2 1 62 20 892
2017 Less than 3 years in current department or agency 36 30 12 6 4 7 5 75 11 1436
2017 3 to 10 years in current department or agency 23 30 18 13 11 3 2 55 25 1875
2017 11 to 20 years in current department or agency 19 34 16 14 11 3 3 56 26 1443
2017 More than 20 years in current department or agency 25 34 15 11 11 4 1 62 22 865
2014 Less than 3 years in current department or agency 35 32 11 8 5 4 4 73 14 692
2014 3 to 10 years in current department or agency 26 33 15 12 8 3 2 63 21 2206
2014 11 to 20 years in current department or agency 25 37 17 9 8 2 2 64 19 1560
2014 More than 20 years in current department or agency 26 40 14 10 8 1 1 67 19 1192

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 36 14 9 3 4 1 72 13 2170
2018 3 to 10 years in current department or agency 27 40 13 12 5 2 1 69 18 2038
2018 11 to 20 years in current department or agency 28 42 13 11 5 1 0 71 16 1643
2018 More than 20 years in current department or agency 30 40 16 9 5 1 1 70 14 897
2017 Less than 3 years in current department or agency 40 32 10 8 4 5 2 77 12 1432
2017 3 to 10 years in current department or agency 33 37 10 8 8 3 1 72 17 1874
2017 11 to 20 years in current department or agency 31 40 13 10 4 1 0 72 14 1444
2017 More than 20 years in current department or agency 36 36 13 7 5 1 0 74 13 857
2014 Less than 3 years in current department or agency 35 34 11 7 4 7 2 76 12 692
2014 3 to 10 years in current department or agency 35 39 11 8 4 2 1 76 12 2206
2014 11 to 20 years in current department or agency 34 39 12 7 5 3 1 76 12 1561
2014 More than 20 years in current department or agency 34 41 11 6 5 1 1 76 12 1190

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 40 16 5 2 2 0 77 7 2164
2018 3 to 10 years in current department or agency 23 42 19 11 5 1 0 65 16 2037
2018 11 to 20 years in current department or agency 23 39 21 10 6 0 0 63 16 1639
2018 More than 20 years in current department or agency 23 41 19 9 6 1 0 65 15 896

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 28 18 10 6 11 2 61 18 2168
2018 3 to 10 years in current department or agency 15 27 19 17 15 5 1 45 35 2035
2018 11 to 20 years in current department or agency 14 28 21 17 15 4 1 45 34 1643
2018 More than 20 years in current department or agency 19 31 18 13 13 3 2 53 27 897
2017 Less than 3 years in current department or agency 26 28 13 8 8 14 3 65 19 1434
2017 3 to 10 years in current department or agency 17 26 17 16 17 6 1 46 36 1870
2017 11 to 20 years in current department or agency 14 29 18 21 13 5 1 46 36 1437
2017 More than 20 years in current department or agency 19 31 17 14 12 5 2 53 28 860
2014 Less than 3 years in current department or agency 21 24 19 13 10 10 2 52 27 693
2014 3 to 10 years in current department or agency 15 23 18 18 17 7 1 42 39 2205
2014 11 to 20 years in current department or agency 15 27 16 20 15 5 1 45 38 1562
2014 More than 20 years in current department or agency 19 32 18 14 13 4 1 54 28 1192

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 89 2167
2018 3 to 10 years in current department or agency 18 82 2036
2018 11 to 20 years in current department or agency 16 84 1649
2018 More than 20 years in current department or agency 15 85 901

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 223
2018 3 to 10 years in current department or agency 56 334
2018 11 to 20 years in current department or agency 48 260
2018 More than 20 years in current department or agency 44 132

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 221
2018 3 to 10 years in current department or agency 63 334
2018 11 to 20 years in current department or agency 62 260
2018 More than 20 years in current department or agency 64 130

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 220
2018 3 to 10 years in current department or agency 13 330
2018 11 to 20 years in current department or agency 10 256
2018 More than 20 years in current department or agency 17 129

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 2 256

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 220
2018 3 to 10 years in current department or agency 6 330
2018 11 to 20 years in current department or agency 6 256
2018 More than 20 years in current department or agency 5 129

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 220
2018 3 to 10 years in current department or agency 14 331
2018 11 to 20 years in current department or agency 12 257
2018 More than 20 years in current department or agency 9 129

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 220
2018 3 to 10 years in current department or agency 4 331

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 221
2018 3 to 10 years in current department or agency 42 329
2018 11 to 20 years in current department or agency 44 260
2018 More than 20 years in current department or agency 41 129

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 221
2018 3 to 10 years in current department or agency 42 328
2018 11 to 20 years in current department or agency 40 259
2018 More than 20 years in current department or agency 45 130

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 222
2018 3 to 10 years in current department or agency 41 326
2018 11 to 20 years in current department or agency 47 260
2018 More than 20 years in current department or agency 51 129

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 221
2018 3 to 10 years in current department or agency 34 329
2018 11 to 20 years in current department or agency 35 260
2018 More than 20 years in current department or agency 46 131

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 220
2018 3 to 10 years in current department or agency 34 326
2018 11 to 20 years in current department or agency 35 258
2018 More than 20 years in current department or agency 31 129

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 59 221
2018 3 to 10 years in current department or agency 59 332
2018 11 to 20 years in current department or agency 57 260
2018 More than 20 years in current department or agency 55 132

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 221
2018 3 to 10 years in current department or agency 36 329
2018 11 to 20 years in current department or agency 35 260
2018 More than 20 years in current department or agency 32 132

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 221
2018 3 to 10 years in current department or agency 12 326
2018 11 to 20 years in current department or agency 8 257
2018 More than 20 years in current department or agency 5 130

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 220
2018 3 to 10 years in current department or agency 14 327
2018 11 to 20 years in current department or agency 17 258
2018 More than 20 years in current department or agency 15 130

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 220
2018 3 to 10 years in current department or agency 37 327
2018 11 to 20 years in current department or agency 44 259
2018 More than 20 years in current department or agency 56 130

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 220
2018 3 to 10 years in current department or agency 35 330
2018 11 to 20 years in current department or agency 36 258
2018 More than 20 years in current department or agency 37 130

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 222
2018 3 to 10 years in current department or agency 15 326
2018 11 to 20 years in current department or agency 14 257
2018 More than 20 years in current department or agency 12 129

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 222
2018 3 to 10 years in current department or agency 52 329
2018 11 to 20 years in current department or agency 53 258
2018 More than 20 years in current department or agency 46 129

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 221
2018 3 to 10 years in current department or agency 32 329
2018 11 to 20 years in current department or agency 30 259
2018 More than 20 years in current department or agency 30 128

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 221
2018 3 to 10 years in current department or agency 9 327
2018 11 to 20 years in current department or agency 7 258
2018 More than 20 years in current department or agency 12 128

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 222
2018 3 to 10 years in current department or agency 11 328
2018 11 to 20 years in current department or agency 17 259
2018 More than 20 years in current department or agency 17 129

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 221
2018 3 to 10 years in current department or agency 10 327
2018 11 to 20 years in current department or agency 10 258
2018 More than 20 years in current department or agency 9 129

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 222
2018 3 to 10 years in current department or agency 5 327
2018 11 to 20 years in current department or agency 5 258
2018 More than 20 years in current department or agency 3 128

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 222
2018 3 to 10 years in current department or agency 20 328
2018 11 to 20 years in current department or agency 19 258
2018 More than 20 years in current department or agency 22 128

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 221
2018 3 to 10 years in current department or agency 9 328
2018 11 to 20 years in current department or agency 12 257
2018 More than 20 years in current department or agency 15 128

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 223
2018 3 to 10 years in current department or agency 31 330
2018 11 to 20 years in current department or agency 29 258
2018 More than 20 years in current department or agency 27 130

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 209
2018 3 to 10 years in current department or agency 9 310
2018 11 to 20 years in current department or agency 11 245
2018 More than 20 years in current department or agency 12 125

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 209
2018 3 to 10 years in current department or agency 24 308
2018 11 to 20 years in current department or agency 20 244
2018 More than 20 years in current department or agency 14 124

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 209
2018 3 to 10 years in current department or agency 9 308
2018 11 to 20 years in current department or agency 7 244
2018 More than 20 years in current department or agency 6 124

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 209
2018 3 to 10 years in current department or agency 7 308
2018 11 to 20 years in current department or agency 7 244
2018 More than 20 years in current department or agency 8 124

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 209
2018 3 to 10 years in current department or agency 7 308
2018 11 to 20 years in current department or agency 12 244
2018 More than 20 years in current department or agency 6 124

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 209
2018 3 to 10 years in current department or agency 9 308
2018 11 to 20 years in current department or agency 10 244
2018 More than 20 years in current department or agency 15 125

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 209
2018 3 to 10 years in current department or agency 13 309
2018 11 to 20 years in current department or agency 6 244
2018 More than 20 years in current department or agency 6 124

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 209
2018 3 to 10 years in current department or agency 13 308
2018 11 to 20 years in current department or agency 11 244
2018 More than 20 years in current department or agency 8 126

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 209
2018 3 to 10 years in current department or agency 9 308
2018 11 to 20 years in current department or agency 10 244
2018 More than 20 years in current department or agency 9 125

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 209
2018 3 to 10 years in current department or agency 29 309
2018 11 to 20 years in current department or agency 25 245
2018 More than 20 years in current department or agency 25 126

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 208
2018 3 to 10 years in current department or agency 9 308
2018 11 to 20 years in current department or agency 6 244
2018 More than 20 years in current department or agency 4 124

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 210
2018 3 to 10 years in current department or agency 45 311
2018 11 to 20 years in current department or agency 41 246
2018 More than 20 years in current department or agency 39 126

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 2 308

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 211
2018 3 to 10 years in current department or agency 57 311
2018 11 to 20 years in current department or agency 62 245
2018 More than 20 years in current department or agency 64 126

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 209
2018 3 to 10 years in current department or agency 2 308
2018 11 to 20 years in current department or agency 2 244
2018 More than 20 years in current department or agency 8 126

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 209
2018 3 to 10 years in current department or agency 11 308
2018 11 to 20 years in current department or agency 15 245
2018 More than 20 years in current department or agency 16 124

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 17 19 5 4 29 7 57 14 2166
2018 3 to 10 years in current department or agency 13 23 24 10 9 18 4 46 24 2031
2018 11 to 20 years in current department or agency 12 23 25 10 10 18 2 44 25 1642
2018 More than 20 years in current department or agency 16 32 21 10 8 11 2 55 21 898
2017 Less than 3 years in current department or agency 21 16 17 3 3 29 10 61 11 1435
2017 3 to 10 years in current department or agency 13 19 24 10 10 18 5 43 26 1875
2017 11 to 20 years in current department or agency 14 22 22 12 12 15 4 45 29 1444
2017 More than 20 years in current department or agency 17 24 22 11 10 14 3 49 25 864
2014 Less than 3 years in current department or agency 18 20 17 6 4 27 8 59 16 691
2014 3 to 10 years in current department or agency 13 20 21 9 9 22 5 46 25 2205
2014 11 to 20 years in current department or agency 14 23 21 11 9 17 4 47 26 1560
2014 More than 20 years in current department or agency 14 31 21 10 8 13 3 54 21 1192

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 31 16 5 2 10 1 75 8 2169
2018 3 to 10 years in current department or agency 23 36 20 9 6 5 1 63 16 2030
2018 11 to 20 years in current department or agency 25 36 20 7 7 5 0 63 15 1638
2018 More than 20 years in current department or agency 26 42 17 7 4 3 1 70 12 895
2017 Less than 3 years in current department or agency 38 30 13 4 2 12 2 79 7 1434
2017 3 to 10 years in current department or agency 22 30 23 9 7 7 1 57 18 1873
2017 11 to 20 years in current department or agency 21 31 21 12 6 6 2 57 20 1438
2017 More than 20 years in current department or agency 26 35 18 8 7 5 0 65 16 864
2014 Less than 3 years in current department or agency 31 27 18 7 3 13 2 68 11 692
2014 3 to 10 years in current department or agency 22 30 22 9 7 10 1 58 18 2206
2014 11 to 20 years in current department or agency 22 36 19 9 7 6 1 63 17 1559
2014 More than 20 years in current department or agency 25 36 21 8 5 4 1 65 14 1193

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 96 2165
2018 3 to 10 years in current department or agency 8 92 2035
2018 11 to 20 years in current department or agency 8 92 1646
2018 More than 20 years in current department or agency 5 95 895

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 91
2018 3 to 10 years in current department or agency 42 148
2018 11 to 20 years in current department or agency 27 114
2018 More than 20 years in current department or agency 26 43

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 62 91
2018 3 to 10 years in current department or agency 66 149
2018 11 to 20 years in current department or agency 78 119
2018 More than 20 years in current department or agency 88 44

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 91
2018 3 to 10 years in current department or agency 6 148
2018 11 to 20 years in current department or agency 8 113
2018 More than 20 years in current department or agency 15 43

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 43

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 7 148
2018 11 to 20 years in current department or agency 11 113

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 13 148
2018 11 to 20 years in current department or agency 12 113

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 5 148
2018 11 to 20 years in current department or agency 6 113

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 90
2018 3 to 10 years in current department or agency 15 150
2018 11 to 20 years in current department or agency 17 113
2018 More than 20 years in current department or agency 16 43

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 90
2018 3 to 10 years in current department or agency 13 150
2018 11 to 20 years in current department or agency 16 114
2018 More than 20 years in current department or agency 14 43

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 8 150
2018 11 to 20 years in current department or agency 10 114

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 6 150

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 90
2018 3 to 10 years in current department or agency 23 150
2018 11 to 20 years in current department or agency 14 113
2018 More than 20 years in current department or agency 39 43

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 90
2018 3 to 10 years in current department or agency 37 150
2018 11 to 20 years in current department or agency 32 117
2018 More than 20 years in current department or agency 36 43

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 4 150

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 43

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 10 150
2018 11 to 20 years in current department or agency 9 115

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 90
2018 3 to 10 years in current department or agency 13 151
2018 11 to 20 years in current department or agency 25 115
2018 More than 20 years in current department or agency 16 43

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 90
2018 3 to 10 years in current department or agency 0 150

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 90
2018 3 to 10 years in current department or agency 10 150
2018 11 to 20 years in current department or agency 23 113
2018 More than 20 years in current department or agency 20 43

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 150
2018 11 to 20 years in current department or agency 0 113

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 91
2018 3 to 10 years in current department or agency 20 151
2018 11 to 20 years in current department or agency 24 113
2018 More than 20 years in current department or agency 14 44

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 90
2018 3 to 10 years in current department or agency 31 150
2018 11 to 20 years in current department or agency 35 117
2018 More than 20 years in current department or agency 36 44

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 90
2018 3 to 10 years in current department or agency 15 149
2018 11 to 20 years in current department or agency 21 117
2018 More than 20 years in current department or agency 17 43

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 5 150
2018 11 to 20 years in current department or agency 7 115

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 91
2018 3 to 10 years in current department or agency 12 150
2018 11 to 20 years in current department or agency 18 117
2018 More than 20 years in current department or agency 12 43

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 4 149

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 90
2018 3 to 10 years in current department or agency 6 149

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 90
2018 3 to 10 years in current department or agency 9 149
2018 11 to 20 years in current department or agency 8 115
2018 More than 20 years in current department or agency 11 43

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 90
2018 3 to 10 years in current department or agency 6 149
2018 11 to 20 years in current department or agency 11 114
2018 More than 20 years in current department or agency 19 43

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 90
2018 3 to 10 years in current department or agency 49 150
2018 11 to 20 years in current department or agency 48 116
2018 More than 20 years in current department or agency 44 43

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 85
2018 3 to 10 years in current department or agency 4 141

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 23 140
2018 11 to 20 years in current department or agency 8 110

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 41

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 5 140
2018 More than 20 years in current department or agency 0 41

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 4 110

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 3 140

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 9 140
2018 11 to 20 years in current department or agency 8 110

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 15 141
2018 11 to 20 years in current department or agency 8 110

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 85
2018 3 to 10 years in current department or agency 9 140
2018 11 to 20 years in current department or agency 12 111
2018 More than 20 years in current department or agency 10 41

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 85
2018 3 to 10 years in current department or agency 24 141
2018 11 to 20 years in current department or agency 29 111
2018 More than 20 years in current department or agency 24 41

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 9 141
2018 11 to 20 years in current department or agency 7 111

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 85
2018 3 to 10 years in current department or agency 38 142
2018 11 to 20 years in current department or agency 55 112
2018 More than 20 years in current department or agency 44 42

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 85
2018 3 to 10 years in current department or agency 3 140

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 85
2018 3 to 10 years in current department or agency 55 142
2018 11 to 20 years in current department or agency 76 114
2018 More than 20 years in current department or agency 69 42

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 4 140

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 85
2018 3 to 10 years in current department or agency 18 140
2018 11 to 20 years in current department or agency 19 110
2018 More than 20 years in current department or agency 12 41

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 16 20 3 2 32 7 61 7 2165
2018 3 to 10 years in current department or agency 14 23 27 5 3 24 4 51 12 2034
2018 11 to 20 years in current department or agency 14 22 29 5 5 22 3 48 13 1641
2018 More than 20 years in current department or agency 17 29 27 4 3 17 3 57 9 892
2017 Less than 3 years in current department or agency 26 15 12 2 2 35 9 72 7 1436
2017 3 to 10 years in current department or agency 16 18 24 5 5 26 6 51 14 1872
2017 11 to 20 years in current department or agency 14 23 26 5 4 23 4 51 13 1445
2017 More than 20 years in current department or agency 18 24 27 3 4 20 3 55 10 863
2014 Less than 3 years in current department or agency 17 19 20 2 1 33 9 62 4 688
2014 3 to 10 years in current department or agency 14 19 22 5 3 32 5 52 13 2207
2014 11 to 20 years in current department or agency 14 23 24 5 5 25 4 52 14 1556
2014 More than 20 years in current department or agency 15 25 28 4 3 20 3 53 10 1191

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 31 14 3 1 12 1 79 5 2158
2018 3 to 10 years in current department or agency 24 37 22 6 3 9 1 67 9 2027
2018 11 to 20 years in current department or agency 24 36 23 5 5 8 0 65 10 1639
2018 More than 20 years in current department or agency 27 39 20 5 3 5 1 70 8 887
2017 Less than 3 years in current department or agency 41 28 8 4 1 15 2 83 7 1434
2017 3 to 10 years in current department or agency 27 31 20 5 4 11 1 66 11 1867
2017 11 to 20 years in current department or agency 24 33 22 6 3 10 2 64 11 1442
2017 More than 20 years in current department or agency 28 37 19 2 6 8 1 71 8 859
2014 Less than 3 years in current department or agency 32 27 15 3 2 18 3 75 6 689
2014 3 to 10 years in current department or agency 23 30 21 7 3 15 1 64 11 2205
2014 11 to 20 years in current department or agency 24 35 21 6 4 10 1 66 11 1556
2014 More than 20 years in current department or agency 27 33 22 5 3 10 0 67 9 1189
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 59 25 9 3 2 2 0 85 5 2157
2018 3 to 10 years in current department or agency 52 26 12 4 4 1 0 80 8 2021
2018 11 to 20 years in current department or agency 49 29 13 4 4 1 0 79 8 1635
2018 More than 20 years in current department or agency 47 28 13 5 5 1 0 77 10 885
2017 Less than 3 years in current department or agency 65 21 7 2 3 1 0 87 5 1433
2017 3 to 10 years in current department or agency 53 25 10 5 5 1 1 80 10 1876
2017 11 to 20 years in current department or agency 48 27 12 6 5 1 0 76 11 1444
2017 More than 20 years in current department or agency 42 32 12 4 7 1 1 76 12 862

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 37 15 8 3 5 0 73 11 2169
2018 3 to 10 years in current department or agency 23 42 16 12 5 2 0 67 17 2037
2018 11 to 20 years in current department or agency 25 42 17 9 6 2 0 68 15 1641
2018 More than 20 years in current department or agency 27 43 17 8 5 1 0 70 13 895
2017 Less than 3 years in current department or agency 22 42 15 10 4 6 0 69 15 1436
2017 3 to 10 years in current department or agency 21 39 18 12 7 3 0 62 20 1875
2017 11 to 20 years in current department or agency 18 40 22 11 6 2 0 60 18 1442
2017 More than 20 years in current department or agency 23 39 18 9 7 3 0 64 17 862

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 38 17 9 4 3 0 69 13 2168
2018 3 to 10 years in current department or agency 16 39 20 15 9 1 0 55 25 2041
2018 11 to 20 years in current department or agency 17 38 20 15 9 1 0 55 25 1644
2018 More than 20 years in current department or agency 20 37 20 14 8 1 0 58 22 897
2017 Less than 3 years in current department or agency 29 42 14 6 7 2 0 72 13 1434
2017 3 to 10 years in current department or agency 15 36 20 17 10 2 0 52 27 1871
2017 11 to 20 years in current department or agency 12 37 19 19 13 1 0 49 32 1444
2017 More than 20 years in current department or agency 16 39 19 14 12 1 0 55 26 862

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 22 24 17 22 1 1 35 40 2174
2018 3 to 10 years in current department or agency 9 16 23 19 32 0 0 25 52 2038
2018 11 to 20 years in current department or agency 10 20 21 19 30 0 0 30 50 1644
2018 More than 20 years in current department or agency 11 18 22 18 30 0 1 29 48 898
2017 Less than 3 years in current department or agency 14 19 25 18 23 0 1 33 42 1430
2017 3 to 10 years in current department or agency 11 19 19 17 33 0 1 30 51 1875
2017 11 to 20 years in current department or agency 12 20 21 17 29 0 1 32 47 1441
2017 More than 20 years in current department or agency 11 19 18 18 33 0 1 30 51 862

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 32 25 12 6 1 1 57 18 2172
2018 3 to 10 years in current department or agency 17 29 30 15 10 0 0 45 25 2035
2018 11 to 20 years in current department or agency 12 28 29 18 13 0 0 40 31 1640
2018 More than 20 years in current department or agency 15 23 30 19 13 0 0 38 32 893
2017 Less than 3 years in current department or agency 32 31 23 8 5 0 1 64 14 1435
2017 3 to 10 years in current department or agency 17 31 27 16 9 0 0 48 25 1876
2017 11 to 20 years in current department or agency 13 25 32 18 12 0 0 38 30 1442
2017 More than 20 years in current department or agency 14 25 31 20 10 0 0 39 30 860

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 31 19 8 4 1 1 68 12 2161
2018 3 to 10 years in current department or agency 27 31 24 11 5 1 2 59 17 2031
2018 11 to 20 years in current department or agency 18 33 26 13 8 0 1 52 21 1636
2018 More than 20 years in current department or agency 18 30 28 14 9 0 1 49 23 891
2017 Less than 3 years in current department or agency 43 30 14 6 3 1 3 75 10 1433
2017 3 to 10 years in current department or agency 29 32 20 11 6 0 2 63 17 1873
2017 11 to 20 years in current department or agency 18 34 27 13 6 0 3 53 20 1441
2017 More than 20 years in current department or agency 20 30 25 15 6 2 2 52 22 856

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 28 20 11 8 1 1 59 20 2166
2018 3 to 10 years in current department or agency 19 25 23 17 14 0 1 45 31 2034
2018 11 to 20 years in current department or agency 14 24 27 18 16 0 1 38 35 1634
2018 More than 20 years in current department or agency 17 22 23 19 18 0 1 39 38 897
2017 Less than 3 years in current department or agency 36 24 21 9 6 1 3 62 16 1434
2017 3 to 10 years in current department or agency 18 24 23 18 15 0 2 43 33 1874
2017 11 to 20 years in current department or agency 14 23 28 18 16 0 1 37 34 1444
2017 More than 20 years in current department or agency 18 19 24 19 17 0 2 38 37 859

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 25 12 5 3 1 3 79 9 2167
2018 3 to 10 years in current department or agency 38 28 18 7 6 0 2 68 13 2030
2018 11 to 20 years in current department or agency 34 29 19 8 7 0 2 65 15 1640
2018 More than 20 years in current department or agency 33 27 19 10 7 0 3 62 18 896
2017 Less than 3 years in current department or agency 51 23 12 5 3 2 5 79 8 1431
2017 3 to 10 years in current department or agency 38 30 16 7 5 0 4 71 12 1873
2017 11 to 20 years in current department or agency 34 31 16 9 5 0 5 69 14 1439
2017 More than 20 years in current department or agency 36 24 18 11 6 0 4 64 18 858

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 29 20 11 6 1 1 62 17 2168
2018 3 to 10 years in current department or agency 21 27 25 15 11 0 1 49 26 2032
2018 11 to 20 years in current department or agency 17 28 25 16 14 0 1 45 30 1642
2018 More than 20 years in current department or agency 22 28 23 15 11 0 1 50 27 898
2017 Less than 3 years in current department or agency 33 31 19 9 7 0 1 65 16 1428
2017 3 to 10 years in current department or agency 20 29 25 14 11 0 0 50 25 1867
2017 11 to 20 years in current department or agency 17 28 28 17 10 0 0 45 27 1435
2017 More than 20 years in current department or agency 23 30 27 10 9 0 1 54 20 856

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 35 19 7 2 1 1 71 9 2165
2018 3 to 10 years in current department or agency 23 37 24 11 5 0 1 60 16 2034
2018 11 to 20 years in current department or agency 18 37 27 12 5 1 1 56 17 1642
2018 More than 20 years in current department or agency 21 35 25 12 6 0 1 56 19 892
2017 Less than 3 years in current department or agency 41 29 17 6 4 2 1 72 10 1424
2017 3 to 10 years in current department or agency 24 34 23 12 6 0 1 59 18 1865
2017 11 to 20 years in current department or agency 21 35 24 12 7 0 0 57 19 1433
2017 More than 20 years in current department or agency 25 35 22 11 6 0 1 60 18 854

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 35 21 8 4 1 1 66 13 2168
2018 3 to 10 years in current department or agency 21 34 25 12 6 0 1 56 19 2031
2018 11 to 20 years in current department or agency 15 35 28 13 8 0 1 50 21 1642
2018 More than 20 years in current department or agency 16 32 26 15 9 0 1 49 25 893
2017 Less than 3 years in current department or agency 36 33 18 7 4 2 2 71 10 1424
2017 3 to 10 years in current department or agency 21 35 23 13 6 1 1 57 20 1863
2017 11 to 20 years in current department or agency 16 35 26 16 6 1 0 51 22 1437
2017 More than 20 years in current department or agency 17 30 27 17 6 1 2 49 23 857

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 33 20 10 5 1 1 65 15 2168
2018 3 to 10 years in current department or agency 28 33 23 9 6 0 1 62 15 2033
2018 11 to 20 years in current department or agency 23 36 22 12 6 1 1 60 17 1639
2018 More than 20 years in current department or agency 26 35 22 10 6 0 1 62 16 890
2017 Less than 3 years in current department or agency 36 31 17 7 5 1 2 70 13 1426
2017 3 to 10 years in current department or agency 29 33 19 12 5 0 1 63 17 1864
2017 11 to 20 years in current department or agency 24 33 23 14 6 1 1 57 20 1435
2017 More than 20 years in current department or agency 27 31 22 13 5 0 2 59 18 856

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 33 20 9 3 1 1 68 12 2158
2018 3 to 10 years in current department or agency 31 34 21 8 4 0 0 66 13 2027
2018 11 to 20 years in current department or agency 25 32 24 12 6 1 1 58 17 1638
2018 More than 20 years in current department or agency 22 30 25 13 8 0 1 53 22 891
2017 Less than 3 years in current department or agency 41 31 15 7 2 1 1 74 10 1425
2017 3 to 10 years in current department or agency 31 34 21 8 5 1 1 66 13 1860
2017 11 to 20 years in current department or agency 27 33 24 10 5 0 1 61 15 1431
2017 More than 20 years in current department or agency 26 27 25 14 6 0 3 54 20 855

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 58 23 10 4 2 1 2 83 7 2163
2018 3 to 10 years in current department or agency 47 27 16 6 3 0 1 75 10 2033
2018 11 to 20 years in current department or agency 42 30 16 6 4 0 1 73 10 1634
2018 More than 20 years in current department or agency 41 27 19 7 5 0 1 70 12 893
2017 Less than 3 years in current department or agency 60 23 9 4 2 0 2 85 6 1431
2017 3 to 10 years in current department or agency 48 26 14 6 5 0 1 74 11 1875
2017 11 to 20 years in current department or agency 46 26 15 6 5 0 1 73 11 1447
2017 More than 20 years in current department or agency 46 27 18 5 3 0 1 74 8 860

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 72 15 5 2 1 2 4 92 3 2160
2018 3 to 10 years in current department or agency 67 18 7 3 1 1 3 89 4 2022
2018 11 to 20 years in current department or agency 63 19 8 3 2 1 4 87 5 1636
2018 More than 20 years in current department or agency 66 18 6 3 2 1 5 89 5 890

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 75 11 5 3 2 1 3 90 5 2161
2018 3 to 10 years in current department or agency 65 18 8 4 3 0 2 85 7 2034
2018 11 to 20 years in current department or agency 61 19 9 4 3 1 3 83 8 1637
2018 More than 20 years in current department or agency 67 16 8 4 3 1 2 85 7 889
2017 Less than 3 years in current department or agency 81 9 3 2 1 1 2 93 3 1433
2017 3 to 10 years in current department or agency 69 14 8 4 3 0 1 85 7 1872
2017 11 to 20 years in current department or agency 62 19 8 6 3 1 2 83 9 1444
2017 More than 20 years in current department or agency 70 14 6 3 3 1 1 87 7 860

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 59 24 9 4 2 1 2 85 6 2174
2018 3 to 10 years in current department or agency 45 31 15 4 3 0 1 77 7 2042
2018 11 to 20 years in current department or agency 42 34 15 6 2 0 1 77 8 1644
2018 More than 20 years in current department or agency 47 32 13 3 3 0 1 80 6 896
2017 Less than 3 years in current department or agency 63 24 7 2 2 1 2 89 4 1433
2017 3 to 10 years in current department or agency 45 33 14 5 3 0 1 79 8 1874
2017 11 to 20 years in current department or agency 46 33 14 4 2 0 1 80 6 1443
2017 More than 20 years in current department or agency 48 32 12 4 2 1 1 81 7 862

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 64 18 9 4 2 1 2 84 7 2165
2018 3 to 10 years in current department or agency 47 26 13 7 6 0 1 74 12 2037
2018 11 to 20 years in current department or agency 45 28 13 8 5 0 1 74 13 1642
2018 More than 20 years in current department or agency 49 26 12 7 5 0 1 76 12 894
2017 Less than 3 years in current department or agency 66 19 6 3 3 1 2 87 7 1430
2017 3 to 10 years in current department or agency 53 23 12 7 4 0 1 77 11 1874
2017 11 to 20 years in current department or agency 50 24 14 7 4 0 1 74 12 1444
2017 More than 20 years in current department or agency 55 24 12 5 3 0 1 80 9 862

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 61 10 4 1 1 1 23 93 2 2159
2018 3 to 10 years in current department or agency 51 18 7 3 1 0 20 87 5 2028
2018 11 to 20 years in current department or agency 46 20 11 2 2 0 19 82 5 1632
2018 More than 20 years in current department or agency 48 22 10 3 3 0 14 82 7 896
2017 Less than 3 years in current department or agency 65 9 2 1 0 1 22 96 1 1429
2017 3 to 10 years in current department or agency 53 16 7 2 1 0 21 88 4 1873
2017 11 to 20 years in current department or agency 48 22 9 3 1 0 17 84 5 1441
2017 More than 20 years in current department or agency 45 22 14 2 2 0 16 79 5 861

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 68 18 7 2 1 1 4 90 2 2165
2018 3 to 10 years in current department or agency 58 25 9 2 1 0 4 87 4 2031
2018 11 to 20 years in current department or agency 56 25 9 3 2 1 5 86 4 1643
2018 More than 20 years in current department or agency 54 29 10 3 1 0 3 86 4 895
2017 Less than 3 years in current department or agency 75 13 5 1 1 1 4 93 2 1425
2017 3 to 10 years in current department or agency 61 23 7 2 1 0 6 89 3 1863
2017 11 to 20 years in current department or agency 56 28 8 2 1 0 4 88 3 1432
2017 More than 20 years in current department or agency 56 26 8 2 1 0 7 88 3 851

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 15 11 9 10 1 2 70 20 2169
2018 3 to 10 years in current department or agency 66 17 6 4 5 0 2 85 9 2040
2018 11 to 20 years in current department or agency 68 18 6 3 2 0 3 88 5 1645
2018 More than 20 years in current department or agency 76 14 4 1 1 0 3 93 3 897
2017 Less than 3 years in current department or agency 51 16 13 11 8 0 2 68 19 1430
2017 3 to 10 years in current department or agency 63 18 8 3 4 0 3 84 7 1877
2017 11 to 20 years in current department or agency 62 23 6 3 3 0 3 88 6 1444
2017 More than 20 years in current department or agency 73 13 4 4 1 0 4 91 5 860

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 28 13 3 1 0 2 81 5 2164
2018 3 to 10 years in current department or agency 46 33 14 4 2 0 1 80 6 2036
2018 11 to 20 years in current department or agency 41 34 16 5 2 0 1 76 7 1638
2018 More than 20 years in current department or agency 48 31 14 4 2 0 2 80 6 897
2017 Less than 3 years in current department or agency 55 27 11 2 1 1 2 85 4 1429
2017 3 to 10 years in current department or agency 46 32 15 3 2 0 1 79 5 1872
2017 11 to 20 years in current department or agency 43 33 17 4 2 0 1 77 6 1444
2017 More than 20 years in current department or agency 45 35 11 5 2 0 2 81 7 860

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 40 31 9 2 1 0 58 11 2179
2018 3 to 10 years in current department or agency 11 33 39 13 5 0 0 44 18 2042
2018 11 to 20 years in current department or agency 8 30 38 17 6 0 0 38 24 1647
2018 More than 20 years in current department or agency 11 27 36 20 7 0 0 38 26 899
2017 Less than 3 years in current department or agency 19 39 30 9 3 0 0 58 12 1436
2017 3 to 10 years in current department or agency 11 27 38 17 6 0 0 38 23 1877
2017 11 to 20 years in current department or agency 8 26 41 16 8 0 0 34 25 1447
2017 More than 20 years in current department or agency 11 24 41 13 11 0 0 35 24 864

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 13 35 29 17 0 1 46 18 2163
2018 3 to 10 years in current department or agency 9 17 41 23 9 0 0 33 26 2021
2018 11 to 20 years in current department or agency 10 22 39 23 7 0 0 29 32 1636
2018 More than 20 years in current department or agency 12 19 40 19 9 0 0 29 31 894
2017 Less than 3 years in current department or agency 4 10 36 29 20 0 1 49 15 1433
2017 3 to 10 years in current department or agency 6 20 42 21 10 0 0 31 27 1868
2017 11 to 20 years in current department or agency 10 22 41 18 9 0 0 27 32 1438
2017 More than 20 years in current department or agency 8 19 46 18 7 0 1 26 28 862
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 24 23 15 13 4 1 21 79 2173
2018 3 to 10 years in current department or agency 11 22 26 20 20 1 0 12 88 2042
2018 11 to 20 years in current department or agency 15 24 26 16 17 1 0 15 85 1640
2018 More than 20 years in current department or agency 16 26 25 16 16 1 0 16 84 896
2017 Less than 3 years in current department or agency 16 19 24 19 18 3 1 16 84 1433
2017 3 to 10 years in current department or agency 13 23 23 17 21 2 1 14 86 1876
2017 11 to 20 years in current department or agency 19 23 23 17 16 2 0 19 81 1445
2017 More than 20 years in current department or agency 19 23 21 13 21 3 0 20 80 865

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 1649
2018 3 to 10 years in current department or agency 36 1754
2018 11 to 20 years in current department or agency 29 1306
2018 More than 20 years in current department or agency 26 703
2017 Less than 3 years in current department or agency 35 1129
2017 3 to 10 years in current department or agency 35 1511
2017 11 to 20 years in current department or agency 25 1065
2017 More than 20 years in current department or agency 24 617

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 1648
2018 3 to 10 years in current department or agency 50 1756
2018 11 to 20 years in current department or agency 44 1314
2018 More than 20 years in current department or agency 38 707
2017 Less than 3 years in current department or agency 44 1129
2017 3 to 10 years in current department or agency 48 1511
2017 11 to 20 years in current department or agency 35 1065
2017 More than 20 years in current department or agency 35 617

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 1647
2018 3 to 10 years in current department or agency 30 1748
2018 11 to 20 years in current department or agency 26 1304
2018 More than 20 years in current department or agency 18 700
2017 Less than 3 years in current department or agency 21 1129
2017 3 to 10 years in current department or agency 19 1511
2017 11 to 20 years in current department or agency 18 1065
2017 More than 20 years in current department or agency 11 617

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 1650
2018 3 to 10 years in current department or agency 64 1759
2018 11 to 20 years in current department or agency 68 1324
2018 More than 20 years in current department or agency 64 711
2017 Less than 3 years in current department or agency 47 1129
2017 3 to 10 years in current department or agency 72 1511
2017 11 to 20 years in current department or agency 75 1065
2017 More than 20 years in current department or agency 73 617

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 1643
2018 3 to 10 years in current department or agency 8 1743
2018 11 to 20 years in current department or agency 7 1296
2018 More than 20 years in current department or agency 2 699
2017 Less than 3 years in current department or agency 4 1129
2017 3 to 10 years in current department or agency 7 1511
2017 11 to 20 years in current department or agency 5 1065
2017 More than 20 years in current department or agency 2 617

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 1645
2018 3 to 10 years in current department or agency 43 1751
2018 11 to 20 years in current department or agency 41 1307
2018 More than 20 years in current department or agency 41 704

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 1648
2018 3 to 10 years in current department or agency 34 1748
2018 11 to 20 years in current department or agency 35 1304
2018 More than 20 years in current department or agency 30 702
2017 Less than 3 years in current department or agency 40 1129
2017 3 to 10 years in current department or agency 30 1511
2017 11 to 20 years in current department or agency 36 1065
2017 More than 20 years in current department or agency 34 617

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 37 20 13 4 21 1594
2018 3 to 10 years in current department or agency 2 26 20 13 6 33 1702
2018 11 to 20 years in current department or agency 3 26 17 14 6 34 1264
2018 More than 20 years in current department or agency 4 27 20 13 6 31 674
2017 Less than 3 years in current department or agency 3 44 22 11 4 16 1105
2017 3 to 10 years in current department or agency 3 32 18 14 7 25 1486
2017 11 to 20 years in current department or agency 4 32 17 14 7 26 1043
2017 More than 20 years in current department or agency 4 34 16 13 4 29 603

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 72 1651
2018 3 to 10 years in current department or agency 22 78 1754
2018 11 to 20 years in current department or agency 21 79 1322
2018 More than 20 years in current department or agency 22 78 711

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 18 16 8 9 3 8 63 19 2171
2018 3 to 10 years in current department or agency 31 20 16 14 13 1 4 54 29 2042
2018 11 to 20 years in current department or agency 32 18 17 11 13 2 7 54 27 1646
2018 More than 20 years in current department or agency 39 14 13 13 13 1 8 57 29 894

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 27 18 20 17 2 4 42 39 1648
2018 3 to 10 years in current department or agency 9 22 19 21 25 1 3 32 48 1758
2018 11 to 20 years in current department or agency 7 22 21 22 23 1 3 30 48 1327
2018 More than 20 years in current department or agency 7 24 16 19 28 2 4 33 50 715
2017 Less than 3 years in current department or agency 13 31 14 17 19 1 5 47 38 1135
2017 3 to 10 years in current department or agency 11 18 12 23 29 1 5 31 56 1514
2017 11 to 20 years in current department or agency 8 21 19 19 26 2 5 32 48 1070
2017 More than 20 years in current department or agency 9 15 19 26 21 4 7 27 53 621

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 14 14 22 38 2 3 22 63 1648
2018 3 to 10 years in current department or agency 3 10 14 21 47 2 3 14 71 1763
2018 11 to 20 years in current department or agency 3 14 16 21 42 1 3 18 65 1325
2018 More than 20 years in current department or agency 3 13 17 21 41 2 4 16 65 718
2017 Less than 3 years in current department or agency 3 13 12 17 46 3 6 18 69 1136
2017 3 to 10 years in current department or agency 3 7 9 23 51 1 5 11 79 1513
2017 11 to 20 years in current department or agency 4 9 11 16 51 3 6 15 73 1072
2017 More than 20 years in current department or agency 2 10 16 19 44 2 6 13 69 620
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