2018 Public Service Employee Survey Results by Theme for Fisheries and Oceans Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 40 14 7 4 0 0 75 11 431
2018 CR-04 32 40 14 8 5 1 0 72 13 347
2018 CR-05 49 37 12 0 2 0 0 86 2 65
2017 CR 34 42 12 7 5 0 0 76 12 385
2017 CR-04 33 41 13 7 5 0 0 75 12 321
2017 CR-05 39 45 11 4 2 0 0 84 5 57
2014 CR 28 47 11 10 4 0 0 75 14 353
2014 CR-03 59 41 0 0 0 0 0 100 0 10
2014 CR-04 26 46 12 11 4 0 0 73 15 290
2014 CR-05 32 50 10 4 4 0 0 82 8 50
2011 CR 36 40 13 7 4 0 0 76 11 551
2011 CR-03 30 45 15 0 10 0 0 75 10 20
2011 CR-04 36 40 13 7 4 0 0 76 12 440
2011 CR-05 39 39 12 8 2 0 0 77 11 83
2008 CR 39 42 11 6 2 0 0 81 8 539
2008 CR-03 55 36 9 0 0 0 0 91 0 22
2008 CR-04 38 40 13 6 2 0 0 79 8 410
2008 CR-05 37 51 4 5 2 0 0 88 8 92

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 37 33 11 12 6 1 0 71 18 431
2018 CR-04 35 35 10 12 7 1 0 71 19 347
2018 CR-05 45 27 11 11 6 0 0 73 17 66
2017 CR 37 34 14 8 7 0 0 71 15 387
2017 CR-04 36 33 15 9 7 0 0 69 16 323
2017 CR-05 44 35 12 7 2 0 0 79 9 57

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 52 31 11 3 2 0 0 83 5 431
2018 CR-04 52 31 12 3 3 0 0 83 6 346
2018 CR-05 59 29 9 3 0 0 0 88 3 66
2017 CR 55 30 11 2 2 0 0 85 4 387
2017 CR-04 54 30 12 2 3 0 0 84 4 323
2017 CR-05 62 30 5 4 0 0 0 91 4 57
2014 CR 62 27 7 2 1 0 1 90 3 351
2014 CR-03 100 0 0 0 0 0 0 100 0 10
2014 CR-04 60 28 8 2 1 0 1 89 3 288
2014 CR-05 64 32 2 0 2 0 0 96 2 50
2011 CR 63 31 5 1 0 0 0 93 1 550
2011 CR-03 65 15 20 0 0 0 0 80 0 20
2011 CR-04 63 31 5 1 0 0 0 94 1 439
2011 CR-05 61 34 4 1 0 0 0 95 1 83

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 46 36 10 5 2 0 0 82 7 434
2018 CR-04 45 35 11 6 3 0 0 80 9 349
2018 CR-05 53 38 6 3 0 0 0 91 3 66
2017 CR 44 37 11 5 3 0 0 80 8 385
2017 CR-04 42 37 11 6 4 0 0 80 9 321
2017 CR-05 49 37 12 2 0 0 0 86 2 57
2014 CR 42 40 10 7 2 0 1 82 8 351
2014 CR-03 69 31 0 0 0 0 0 100 0 10
2014 CR-04 41 39 10 7 2 0 1 81 9 288
2014 CR-05 40 44 10 6 0 0 0 84 6 50
2011 CR 44 43 6 4 3 0 0 87 7 550
2011 CR-03 40 45 10 5 0 0 0 85 5 20
2011 CR-04 46 41 6 3 4 0 0 87 7 439
2011 CR-05 39 49 5 6 1 0 0 88 7 83
2008 CR 48 41 7 4 1 0 0 89 5 543
2008 CR-03 73 23 5 0 0 0 0 95 0 22
2008 CR-04 46 42 8 3 1 0 0 87 5 413
2008 CR-05 53 41 1 4 1 0 0 94 5 93

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 51 28 11 6 4 0 0 79 10 433
2018 CR-04 50 27 11 7 5 0 0 77 12 348
2018 CR-05 55 32 12 2 0 0 0 86 2 66
2017 CR 50 26 15 5 3 1 0 77 8 386
2017 CR-04 48 26 16 6 3 1 0 74 9 322
2017 CR-05 67 26 5 2 0 0 0 93 2 57
2014 CR 31 40 13 10 4 1 0 72 15 353
2014 CR-03 48 41 0 10 0 0 0 90 10 10
2014 CR-04 32 40 13 10 5 1 0 72 15 290
2014 CR-05 22 44 18 12 4 0 0 66 16 50
2011 CR 36 37 15 6 4 1 0 74 11 548
2011 CR-03 45 40 10 0 5 0 0 85 5 20
2011 CR-04 38 36 15 7 3 1 0 75 10 439
2011 CR-05 27 43 17 4 9 0 0 70 12 81

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 49 31 11 5 3 0 0 80 9 432
2018 CR-04 48 29 12 6 4 0 0 78 10 347
2018 CR-05 55 36 8 0 2 0 0 91 2 66
2017 CR 47 30 14 6 3 0 0 77 9 386
2017 CR-04 45 29 15 7 3 0 0 74 11 322
2017 CR-05 61 30 9 0 0 0 0 91 0 57
2014 CR 31 40 14 9 5 0 0 71 15 353
2014 CR-03 48 52 0 0 0 0 0 100 0 10
2014 CR-04 31 39 15 8 6 0 0 71 14 290
2014 CR-05 24 43 14 16 4 0 0 66 20 50
2011 CR 35 42 12 7 4 0 0 77 11 549
2011 CR-03 40 40 15 0 5 0 0 80 5 20
2011 CR-04 36 42 10 8 3 0 0 78 11 439
2011 CR-05 27 45 17 5 6 0 0 72 11 82
2008 CR 38 41 12 5 4 0 0 79 9 543
2008 CR-03 50 32 14 0 5 0 0 82 5 22
2008 CR-04 36 42 12 6 4 0 0 79 9 413
2008 CR-05 44 39 11 3 3 0 0 83 6 93

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 39 27 16 9 5 4 0 69 15 431
2018 CR-04 38 26 16 10 5 4 0 67 16 346
2018 CR-05 48 29 12 8 0 2 2 80 8 66
2017 CR 39 24 18 9 4 5 0 67 14 385
2017 CR-04 38 23 19 9 4 6 0 65 15 321
2017 CR-05 46 28 14 7 2 4 0 76 9 57
2014 CR 32 31 16 8 8 5 1 66 17 352
2014 CR-03 52 21 10 10 0 7 0 78 11 10
2014 CR-04 31 30 16 7 9 6 1 66 17 289
2014 CR-05 30 36 14 12 8 0 0 66 20 50
2011 CR 36 28 15 10 7 3 1 66 18 550
2011 CR-03 25 20 30 5 20 0 0 45 25 20
2011 CR-04 38 27 15 10 6 4 1 68 16 439
2011 CR-05 30 31 12 13 11 0 2 63 25 83
2008 CR 38 28 11 8 6 7 1 72 16 543
2008 CR-03 50 27 23 0 0 0 0 77 0 22
2008 CR-04 36 30 11 9 6 8 0 72 16 413
2008 CR-05 46 24 10 10 6 3 1 73 17 93
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 50 30 10 4 3 2 1 82 7 429
2018 CR-04 50 29 11 4 3 3 1 81 7 347
2018 CR-05 54 32 5 6 2 2 0 87 8 63
2017 CR 54 27 10 3 4 2 1 83 7 387
2017 CR-04 52 28 10 4 3 2 1 83 7 323
2017 CR-05 65 25 9 0 2 0 0 89 2 57
2014 CR 53 27 9 4 4 2 1 82 8 353
2014 CR-03 69 21 0 0 10 0 0 90 10 10
2014 CR-04 54 27 9 5 3 1 1 83 8 290
2014 CR-05 44 30 12 0 8 4 2 79 9 50
2011 CR 48 29 10 7 3 3 1 80 10 551
2011 CR-03 50 30 10 5 5 0 0 80 10 20
2011 CR-04 49 29 9 6 3 3 1 81 9 440
2011 CR-05 45 30 12 7 2 4 0 78 10 83
2008 CR 45 28 11 8 4 4 1 76 12 542
2008 CR-03 55 23 9 9 5 0 0 77 14 22
2008 CR-04 43 29 12 7 4 4 1 76 12 412
2008 CR-05 54 24 10 8 4 1 0 78 12 93

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 45 33 10 6 4 1 1 80 10 430
2018 CR-04 44 33 10 5 4 1 1 79 10 347
2018 CR-05 56 28 3 9 2 2 0 86 11 64
2017 CR 49 28 10 7 5 1 0 78 12 385
2017 CR-04 46 31 10 7 5 1 1 78 12 322
2017 CR-05 64 18 9 7 2 0 0 82 9 56
2014 CR 47 33 8 6 5 1 1 81 11 353
2014 CR-03 69 21 0 0 10 0 0 90 10 10
2014 CR-04 47 32 8 6 4 1 1 81 11 290
2014 CR-05 40 38 10 2 8 2 0 79 10 50
2011 CR 45 34 8 9 3 0 0 79 13 550
2011 CR-03 55 25 10 0 10 0 0 80 10 20
2011 CR-04 46 33 8 10 3 0 0 80 13 439
2011 CR-05 36 41 8 10 4 0 1 78 13 83
2008 CR 41 31 11 10 6 1 0 73 17 543
2008 CR-03 50 23 18 5 5 0 0 73 9 22
2008 CR-04 39 31 10 12 6 1 0 72 18 413
2008 CR-05 48 30 11 4 5 1 0 79 10 93

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 55 25 11 5 4 0 0 80 9 430
2018 CR-04 53 26 11 5 5 1 0 80 10 347
2018 CR-05 67 17 8 5 3 0 0 84 8 64
2017 CR 61 21 8 5 4 1 0 82 9 384
2017 CR-04 59 21 9 5 4 1 0 81 9 320
2017 CR-05 72 19 2 5 2 0 0 91 7 57
2014 CR 57 27 7 3 4 0 1 85 8 353
2014 CR-03 79 10 0 0 10 0 0 90 10 10
2014 CR-04 57 27 8 3 4 0 1 86 7 290
2014 CR-05 56 26 6 5 6 0 0 82 12 50

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 40 31 13 8 4 4 1 74 13 431
2018 CR-04 40 31 11 9 5 3 1 74 14 347
2018 CR-05 46 29 14 3 2 6 0 80 5 65
2017 CR 42 27 15 8 5 3 0 72 13 385
2017 CR-04 39 29 14 9 5 3 0 71 14 321
2017 CR-05 56 21 14 4 0 4 2 82 4 57
2014 CR 30 34 20 6 5 5 0 68 11 353
2014 CR-03 79 0 10 10 0 0 0 79 10 10
2014 CR-04 30 34 19 6 4 5 0 69 11 290
2014 CR-05 20 40 26 2 10 2 0 61 12 50
2011 CR 27 33 17 10 6 6 1 64 17 547
2011 CR-03 21 32 21 11 5 0 11 59 18 19
2011 CR-04 28 33 17 9 6 7 1 66 16 438
2011 CR-05 22 30 20 16 6 4 2 56 23 82

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 40 29 14 9 5 2 1 70 15 428
2018 CR-04 40 28 13 10 6 1 1 69 17 344
2018 CR-05 43 34 14 6 0 3 0 79 6 65
2017 CR 38 31 15 8 7 2 0 70 15 385
2017 CR-04 36 31 16 8 7 1 0 68 15 321
2017 CR-05 46 35 7 7 0 4 2 85 7 57
2014 CR 27 33 20 9 8 3 0 61 17 353
2014 CR-03 62 7 10 10 0 10 0 77 12 10
2014 CR-04 27 32 19 10 7 3 0 62 18 290
2014 CR-05 20 38 30 4 8 0 0 58 12 50
2011 CR 26 35 20 9 8 1 0 62 17 547
2011 CR-03 22 33 33 0 11 0 0 56 11 18
2011 CR-04 28 36 18 8 8 2 0 65 16 439
2011 CR-05 12 37 27 18 6 0 0 49 24 82
2008 CR 30 32 19 11 5 3 0 65 16 542
2008 CR-03 32 27 14 14 5 0 9 65 20 22
2008 CR-04 31 32 19 10 6 3 0 65 16 412
2008 CR-05 27 35 20 12 1 4 0 65 13 93

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 29 17 13 4 6 1 64 18 428
2018 CR-04 30 30 15 13 5 6 1 64 20 344
2018 CR-05 38 25 15 15 0 6 0 67 16 65
2017 CR 31 30 13 13 7 6 0 65 21 385
2017 CR-04 29 30 15 14 8 6 0 62 23 321
2017 CR-05 41 37 7 9 0 7 0 83 9 57
2014 CR 21 26 23 13 11 6 0 50 25 352
2014 CR-03 52 7 10 10 10 10 0 65 23 10
2014 CR-04 21 25 22 14 10 6 0 50 26 289
2014 CR-05 16 31 32 6 10 4 0 49 17 50
2011 CR 15 37 20 13 6 8 0 57 21 550
2011 CR-03 15 35 30 0 15 5 0 53 16 20
2011 CR-04 17 36 20 13 4 9 0 59 19 439
2011 CR-05 6 40 20 17 12 5 0 48 30 83
2008 CR 19 32 18 15 8 8 0 55 25 542
2008 CR-03 23 18 23 14 5 18 0 50 22 22
2008 CR-04 20 32 17 16 8 8 0 56 25 413
2008 CR-05 14 39 21 13 8 5 0 56 22 92

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 31 16 16 8 2 1 59 25 431
2018 CR-04 26 31 14 17 10 2 1 58 27 347
2018 CR-05 34 31 17 15 2 2 0 66 17 65
2017 CR 24 33 15 14 10 3 0 60 25 385
2017 CR-04 23 32 15 15 11 3 0 57 27 321
2017 CR-05 32 38 14 9 2 5 0 74 11 57
2014 CR 20 31 17 17 14 2 0 52 31 353
2014 CR-03 41 17 31 0 10 0 0 59 10 10
2014 CR-04 20 30 16 18 14 2 0 51 33 290
2014 CR-05 14 42 20 14 10 0 0 55 24 50
2011 CR 16 39 16 16 9 3 0 57 27 548
2011 CR-03 15 35 20 10 15 5 0 53 26 20
2011 CR-04 18 40 14 16 10 3 0 59 26 437
2011 CR-05 11 36 24 23 6 0 0 47 29 83
2008 CR 20 36 12 20 8 3 0 59 29 543
2008 CR-03 23 41 14 5 9 9 0 70 15 22
2008 CR-04 21 37 11 18 9 3 0 60 28 413
2008 CR-05 19 35 15 24 4 2 0 56 29 93
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 31 15 11 7 1 0 67 18 431
2018 CR-04 34 31 16 12 6 1 0 66 18 347
2018 CR-05 48 26 11 6 9 0 0 74 15 65
2017 CR 39 33 13 8 6 0 0 72 14 386
2017 CR-04 39 32 15 8 7 0 0 71 15 322
2017 CR-05 42 38 9 9 2 0 0 81 11 57
2014 CR 32 33 13 13 8 0 1 65 21 353
2014 CR-03 59 31 0 10 0 0 0 90 10 10
2014 CR-04 32 33 14 12 8 0 1 65 21 290
2014 CR-05 28 30 12 20 10 0 0 58 30 50
2011 CR 29 37 14 11 9 0 0 66 20 550
2011 CR-03 35 40 5 5 10 0 5 79 16 20
2011 CR-04 31 36 14 11 8 0 0 67 19 439
2011 CR-05 20 42 12 10 16 0 0 63 25 83

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 39 12 11 4 0 0 73 15 431
2018 CR-04 32 40 12 12 4 1 0 72 16 348
2018 CR-05 48 35 6 5 6 0 0 83 11 65
2017 CR 37 37 11 9 6 0 0 74 15 387
2017 CR-04 34 38 11 10 6 0 0 72 16 323
2017 CR-05 53 31 9 7 0 0 0 84 7 57

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 18 19 23 12 10 14 3 45 27 433
2018 CR-04 17 19 22 12 12 14 3 44 29 349
2018 CR-05 24 20 26 12 5 14 0 51 19 66
2017 CR 21 17 17 17 9 16 3 47 32 386
2017 CR-04 21 18 16 17 10 16 3 47 33 322
2017 CR-05 27 16 23 14 4 16 2 51 21 57
2014 CR 12 23 20 16 12 13 4 43 33 353
2014 CR-03 41 10 10 0 21 17 0 63 25 10
2014 CR-04 13 23 18 16 12 14 4 44 34 290
2014 CR-05 6 24 32 14 12 8 4 34 30 50

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 44 30 15 6 3 0 1 75 10 431
2018 CR-04 42 31 16 6 3 1 1 74 10 348
2018 CR-05 56 28 6 6 2 0 2 86 8 64
2017 CR 49 30 8 8 4 1 1 80 12 387
2017 CR-04 47 30 8 8 4 1 1 79 12 323
2017 CR-05 61 26 7 5 0 0 0 88 5 57
2014 CR 48 27 11 7 5 1 1 77 12 353
2014 CR-03 90 0 0 0 10 0 0 90 10 10
2014 CR-04 47 29 10 8 5 1 1 77 12 290
2014 CR-05 48 22 14 4 8 4 0 73 13 50
2011 CR 40 38 10 8 4 0 0 78 12 551
2011 CR-03 45 25 15 10 5 0 0 70 15 20
2011 CR-04 41 37 10 8 4 0 0 78 11 440
2011 CR-05 33 42 11 7 7 0 0 75 14 83
2008 CR 38 36 10 9 6 1 0 75 15 542
2008 CR-03 41 32 14 5 5 0 5 76 10 22
2008 CR-04 37 36 10 9 6 1 0 74 15 412
2008 CR-05 44 32 10 9 4 1 0 77 13 93

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 28 41 10 15 6 0 0 69 21 432
2018 CR-04 25 41 11 16 6 1 0 67 22 348
2018 CR-05 38 43 5 9 5 0 0 82 14 65
2017 CR 32 34 9 18 7 0 0 66 25 385
2017 CR-04 30 35 9 18 8 0 0 64 26 321
2017 CR-05 44 30 11 14 2 0 0 74 16 57
2014 CR 20 37 13 17 12 0 1 57 30 353
2014 CR-03 38 41 0 10 0 10 0 88 12 10
2014 CR-04 20 35 14 18 12 0 1 55 31 290
2014 CR-05 15 46 10 14 14 0 0 62 28 50
2011 CR 30 42 9 11 7 1 1 73 18 546
2011 CR-03 37 37 0 21 0 5 0 78 22 19
2011 CR-04 29 42 9 11 7 0 0 72 18 436
2011 CR-05 35 37 8 11 6 1 1 74 17 83
2008 CR 35 40 10 11 4 0 0 75 15 544
2008 CR-03 36 45 5 5 9 0 0 82 14 22
2008 CR-04 35 38 11 12 4 0 0 73 16 414
2008 CR-05 38 47 6 6 1 1 0 86 8 93

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 40 15 10 4 0 0 71 14 433
2018 CR-04 27 40 17 11 5 1 0 68 16 349
2018 CR-05 48 38 11 2 2 0 0 86 3 65
2017 CR 35 38 14 9 4 0 0 73 13 385
2017 CR-04 34 38 15 8 4 0 0 73 13 321
2017 CR-05 44 35 10 9 2 0 0 79 11 57
2014 CR 31 41 13 10 4 0 0 73 14 353
2014 CR-03 48 41 10 0 0 0 0 90 0 10
2014 CR-04 32 40 13 11 4 0 0 72 15 290
2014 CR-05 23 54 12 10 0 0 0 78 10 50
2011 CR 36 38 14 6 5 0 1 75 11 551
2011 CR-03 30 40 25 0 5 0 0 70 5 20
2011 CR-04 37 36 14 6 6 0 0 74 12 440
2011 CR-05 37 47 11 2 1 0 1 85 4 83
2008 CR 35 39 13 9 3 0 0 74 12 544
2008 CR-03 50 32 14 5 0 0 0 82 5 22
2008 CR-04 34 39 15 9 3 0 0 73 12 414
2008 CR-05 39 41 8 11 2 0 0 80 13 93

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 39 35 9 11 5 0 0 74 16 422
2018 CR-04 37 35 10 12 6 0 1 73 17 342
2018 CR-05 47 35 6 8 3 0 0 82 11 62
2017 CR 43 34 10 8 5 0 0 76 13 385
2017 CR-04 40 35 11 7 6 0 0 76 13 321
2017 CR-05 56 25 7 12 0 0 0 81 12 57
2014 CR 38 38 9 9 6 0 0 76 14 353
2014 CR-03 59 41 0 0 0 0 0 100 0 10
2014 CR-04 38 38 10 9 6 0 0 76 14 290
2014 CR-05 31 44 8 12 4 0 0 76 16 50
2011 CR 40 38 9 9 5 0 0 78 14 549
2011 CR-03 42 42 5 11 0 0 0 84 11 19
2011 CR-04 40 36 10 9 5 0 0 76 14 439
2011 CR-05 41 43 4 6 5 1 0 85 11 83
2008 CR 40 40 9 6 4 0 0 81 10 544
2008 CR-03 41 50 9 0 0 0 0 91 0 22
2008 CR-04 38 40 10 6 5 0 0 79 10 414
2008 CR-05 45 42 5 5 2 0 0 87 8 93

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 31 17 9 7 2 0 66 17 430
2018 CR-04 30 32 18 9 8 2 0 64 17 346
2018 CR-05 48 30 5 9 8 0 0 79 17 66
2017 CR 36 27 13 11 7 5 1 67 19 386
2017 CR-04 36 26 14 11 7 5 1 65 20 322
2017 CR-05 39 37 11 9 2 3 0 78 11 57
2014 CR 22 34 13 13 13 3 1 59 27 353
2014 CR-03 48 10 21 0 21 0 0 59 21 10
2014 CR-04 23 34 14 13 11 3 2 60 25 290
2014 CR-05 12 42 10 12 20 4 0 56 34 50
2011 CR 27 36 13 13 9 2 0 65 22 549
2011 CR-03 42 11 21 16 11 0 0 53 26 19
2011 CR-04 28 36 13 13 9 2 0 65 22 439
2011 CR-05 22 42 12 12 10 2 0 65 22 83
2008 CR 28 36 14 12 7 3 0 66 20 542
2008 CR-03 14 45 18 9 0 9 5 68 11 22
2008 CR-04 29 34 15 11 8 3 0 65 20 412
2008 CR-05 28 42 13 14 3 0 0 70 17 93

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 25 26 16 14 14 2 3 54 30 432
2018 CR-04 22 27 16 14 16 3 2 52 32 347
2018 CR-05 38 24 11 15 8 0 5 65 24 66
2017 CR 27 23 15 15 16 3 2 52 32 384
2017 CR-04 26 22 14 16 17 4 2 50 35 320
2017 CR-05 30 30 23 11 0 3 4 64 11 57
2014 CR 13 21 19 16 25 3 4 36 44 352
2014 CR-03 31 17 10 10 31 0 0 48 41 10
2014 CR-04 14 19 19 14 26 3 5 36 44 289
2014 CR-05 4 30 20 26 18 2 0 35 45 50
2011 CR 15 24 16 17 21 2 4 42 41 549
2011 CR-03 26 37 5 16 16 0 0 63 32 19
2011 CR-04 16 22 17 17 22 2 4 41 41 439
2011 CR-05 8 34 17 19 16 2 4 45 37 83
2008 CR 17 30 17 15 14 4 2 50 32 542
2008 CR-03 9 36 32 5 9 5 5 50 15 22
2008 CR-04 16 28 17 16 16 4 2 47 35 412
2008 CR-05 18 42 17 14 6 1 1 62 21 93

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 40 15 12 7 0 0 66 19 430
2018 CR-04 24 40 15 12 8 1 0 65 20 345
2018 CR-05 41 33 9 11 6 0 0 74 17 66
2017 CR 30 36 16 11 6 1 1 66 17 386
2017 CR-04 30 35 17 11 6 1 0 65 18 322
2017 CR-05 30 44 14 7 4 0 2 75 11 57
2014 CR 22 40 16 12 10 0 1 62 22 353
2014 CR-03 59 31 0 0 10 0 0 90 10 10
2014 CR-04 22 39 16 12 9 0 1 62 22 290
2014 CR-05 13 50 16 10 10 0 0 64 20 50
2011 CR 33 39 13 9 5 1 1 73 14 550
2011 CR-03 35 45 5 0 10 0 5 84 11 20
2011 CR-04 34 38 12 9 5 1 1 73 15 439
2011 CR-05 23 45 20 7 4 1 0 68 11 83

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 36 17 7 5 0 0 70 13 430
2018 CR-04 33 36 18 8 6 0 0 69 13 345
2018 CR-05 42 35 12 5 6 0 0 77 11 66
2017 CR 38 31 17 8 5 0 1 70 13 387
2017 CR-04 38 30 18 8 4 0 1 69 13 323
2017 CR-05 44 37 11 5 4 0 0 81 9 57
2014 CR 30 39 16 8 6 0 1 70 14 353
2014 CR-03 59 31 10 0 0 0 0 90 0 10
2014 CR-04 32 36 16 9 5 0 1 69 14 290
2014 CR-05 14 58 16 6 6 0 0 72 12 50

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 37 15 6 5 0 0 74 11 432
2018 CR-04 34 36 16 7 5 1 0 71 13 347
2018 CR-05 42 45 8 3 2 0 0 88 5 66
2017 CR 42 31 14 8 4 0 0 73 13 384
2017 CR-04 40 30 16 9 4 0 0 70 14 320
2017 CR-05 51 39 7 2 2 0 0 89 4 57
2014 CR 32 39 14 8 6 1 0 72 14 353
2014 CR-03 69 21 0 10 0 0 0 90 10 10
2014 CR-04 32 38 14 8 6 1 0 71 14 290
2014 CR-05 30 42 16 4 8 0 0 72 12 50
2011 CR 40 42 9 4 3 1 1 83 8 550
2011 CR-03 45 30 10 0 10 0 5 79 11 20
2011 CR-04 40 43 8 4 3 1 0 84 8 439
2011 CR-05 42 39 13 4 2 0 0 81 6 83

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 27 34 23 8 5 3 1 63 13 433
2018 CR-04 24 35 23 8 5 3 1 62 14 348
2018 CR-05 44 29 17 6 2 3 0 75 8 66
2017 CR 27 34 19 9 4 5 2 66 14 386
2017 CR-04 26 32 20 10 4 6 2 63 15 322
2017 CR-05 35 40 14 5 0 2 4 80 6 57

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 52 30 9 4 3 1 1 83 8 431
2018 CR-04 51 29 9 5 4 1 1 82 9 348
2018 CR-05 58 31 5 2 3 0 2 90 5 64
2017 CR 52 32 7 4 4 1 1 85 8 385
2017 CR-04 53 30 7 5 4 1 1 85 8 321
2017 CR-05 49 38 11 0 2 0 0 88 2 57
2014 CR 41 34 11 6 5 0 2 77 12 353
2014 CR-03 69 31 0 0 0 0 0 100 0 10
2014 CR-04 43 35 11 6 4 0 2 79 10 290
2014 CR-05 30 30 14 10 14 0 2 62 24 50
2011 CR 49 33 8 6 4 1 1 83 9 551
2011 CR-03 40 50 0 5 0 0 5 95 5 20
2011 CR-04 51 32 7 5 3 1 0 84 9 440
2011 CR-05 40 35 13 6 5 0 1 76 11 83

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 51 28 12 5 3 1 0 80 8 433
2018 CR-04 51 27 13 5 3 1 0 78 8 348
2018 CR-05 53 32 8 5 3 0 0 85 8 66
2017 CR 44 35 13 6 2 0 0 80 7 387
2017 CR-04 44 35 12 6 2 0 0 80 8 323
2017 CR-05 42 35 19 4 0 0 0 77 4 57
2014 CR 42 32 16 5 4 0 1 75 9 353
2014 CR-03 90 10 0 0 0 0 0 100 0 10
2014 CR-04 42 30 17 6 4 0 1 74 10 290
2014 CR-05 26 46 18 2 6 0 2 73 8 50
2011 CR 39 33 17 6 4 0 0 73 10 548
2011 CR-03 40 30 20 0 0 5 5 78 0 20
2011 CR-04 40 32 16 7 5 0 0 72 11 438
2011 CR-05 31 41 20 4 4 0 0 72 7 83
2008 CR 35 33 20 8 3 1 1 68 11 544
2008 CR-03 45 32 5 14 0 5 0 81 14 22
2008 CR-04 35 33 21 8 2 0 1 69 10 414
2008 CR-05 31 33 19 9 6 1 0 65 15 93

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CR 24 37 39 431
2018 CR-04 23 36 40 346
2018 CR-05 29 38 33 66
2017 CR 21 41 38 387
2017 CR-04 21 40 39 323
2017 CR-05 21 44 35 57
2014 CR 25 37 37 353
2014 CR-03 31 31 38 10
2014 CR-04 26 38 36 290
2014 CR-05 23 38 38 50
2011 CR 23 45 32 551
2011 CR-03 30 35 35 20
2011 CR-04 21 46 32 440
2011 CR-05 30 43 27 83

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 CR 11 40 24 5 15 6 103
2018 CR-04 9 40 26 5 15 6 81
2018 CR-05 21 37 21 5 11 5 19
2017 CR 16 32 14 5 19 15 82
2017 CR-04 16 33 16 4 16 15 68
2017 CR-05 17 33 0 8 33 8 12
2014 CR 26 22 25 8 9999 20 89
2014 CR-04 27 23 23 8 9999 20 74
2014 CR-05 17 25 43 9 9999 6 12
2011 CR 26 28 27 4 9999 16 127
2011 CR-04 27 28 29 4 9999 13 94
2011 CR-05 29 25 21 4 9999 21 24
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 44 41 10 3 2 1 0 85 5 432
2018 CR-04 43 40 11 3 2 1 0 84 5 347
2018 CR-05 53 38 6 3 0 0 0 91 3 66
2017 CR 47 36 10 4 3 0 0 83 7 387
2017 CR-04 44 37 11 4 3 0 0 81 8 323
2017 CR-05 60 33 5 0 2 0 0 93 2 57
2014 CR 40 39 14 3 3 1 0 80 6 352
2014 CR-03 69 21 10 0 0 0 0 90 0 10
2014 CR-04 39 38 15 3 3 1 0 78 7 289
2014 CR-05 36 48 10 4 2 0 0 84 6 50
2011 CR 37 45 13 3 1 1 0 82 4 550
2011 CR-03 35 40 5 0 10 5 5 83 11 20
2011 CR-04 38 45 12 3 1 0 0 84 4 439
2011 CR-05 28 46 20 4 2 0 0 73 6 83
2008 CR 46 41 8 3 1 1 0 87 5 542
2008 CR-03 50 50 0 0 0 0 0 100 0 22
2008 CR-04 46 40 10 3 1 0 0 86 4 412
2008 CR-05 44 44 4 3 3 1 0 89 7 93

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 40 17 8 3 2 0 72 10 433
2018 CR-04 30 39 18 8 3 2 1 70 12 348
2018 CR-05 35 45 11 6 0 3 0 83 6 66
2017 CR 31 39 17 8 4 1 0 71 12 386
2017 CR-04 29 38 19 8 4 1 0 68 13 322
2017 CR-05 44 46 5 4 0 2 0 91 4 57
2014 CR 21 40 21 7 7 3 1 64 14 353
2014 CR-03 52 28 0 0 10 0 10 88 12 10
2014 CR-04 21 41 19 7 8 3 1 65 15 290
2014 CR-05 20 38 34 6 2 0 0 57 8 50
2011 CR 26 45 16 7 3 3 0 73 11 549
2011 CR-03 20 50 15 5 5 0 5 74 11 20
2011 CR-04 27 44 15 8 3 3 0 73 11 439
2011 CR-05 18 50 20 5 5 2 0 70 10 82

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 18 30 25 14 2 3 40 28 430
2018 CR-04 9 18 29 26 13 2 3 40 29 345
2018 CR-05 11 18 32 17 21 0 2 38 29 66
2017 CR 6 20 30 22 14 2 6 38 29 384
2017 CR-04 6 20 29 21 14 2 7 39 29 320
2017 CR-05 7 25 31 23 10 2 2 35 33 57
2014 CR 11 26 30 21 8 1 3 30 39 350
2014 CR-03 0 21 21 21 28 10 0 54 23 10
2014 CR-04 12 24 30 22 8 1 3 31 38 287
2014 CR-05 10 36 30 18 6 0 0 24 46 50
2011 CR 9 21 34 21 10 1 4 33 32 546
2011 CR-03 0 26 16 26 21 0 11 53 29 19
2011 CR-04 10 20 33 22 9 1 5 33 31 437
2011 CR-05 11 27 39 15 9 0 0 23 38 82
2008 CR 8 21 35 21 11 0 3 33 30 542
2008 CR-03 9 14 23 27 9 0 18 44 28 22
2008 CR-04 8 20 35 22 11 0 3 34 30 412
2008 CR-05 4 27 39 17 12 0 1 29 32 93

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 10 11 27 26 18 4 4 47 23 428
2018 CR-04 11 12 25 27 17 3 4 48 25 343
2018 CR-05 6 11 30 26 20 5 3 49 18 66
2017 CR 9 16 26 17 19 4 8 42 29 377
2017 CR-04 10 16 25 17 18 4 9 41 30 314
2017 CR-05 4 16 30 20 25 2 4 47 21 56
2014 CR 15 21 29 15 14 3 3 32 38 349
2014 CR-04 16 21 28 15 15 3 3 32 39 287
2014 CR-05 10 22 38 16 10 0 3 27 33 50
2011 CR 7 15 29 25 13 5 6 42 25 547
2011 CR-03 11 11 21 16 32 0 11 53 24 19
2011 CR-04 7 14 30 25 13 5 6 43 23 437
2011 CR-05 10 23 29 24 8 2 4 35 35 83
2008 CR 9 12 27 25 18 4 4 48 22 541
2008 CR-03 9 5 18 23 27 5 14 61 17 22
2008 CR-04 9 12 26 25 20 4 4 49 23 411
2008 CR-05 9 9 35 25 13 6 3 42 19 93

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 15 21 29 17 12 2 4 31 38 430
2018 CR-04 17 21 29 17 10 3 3 29 40 345
2018 CR-05 9 17 32 18 18 0 6 39 27 66
2017 CR 12 24 26 12 17 4 5 32 40 381
2017 CR-04 13 26 24 12 15 4 6 30 43 318
2017 CR-05 3 14 43 11 25 0 4 37 18 56
2014 CR 24 24 24 13 11 1 2 25 50 350
2014 CR-03 21 10 0 10 48 10 0 65 35 10
2014 CR-04 25 25 24 13 10 1 3 23 52 287
2014 CR-05 20 22 28 18 10 2 0 29 42 50
2011 CR 13 24 28 16 12 1 6 30 40 546
2011 CR-03 16 16 21 16 16 5 11 38 38 19
2011 CR-04 13 23 27 17 12 1 6 32 40 437
2011 CR-05 12 30 35 11 7 2 1 19 44 82
2008 CR 10 19 34 19 10 4 5 31 31 540
2008 CR-03 0 14 23 27 9 18 9 50 19 22
2008 CR-04 11 18 34 19 11 3 5 32 31 411
2008 CR-05 6 24 38 17 8 3 4 27 33 93

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 4 8 27 34 22 2 3 59 13 430
2018 CR-04 4 10 26 33 23 2 2 58 15 345
2018 CR-05 3 3 32 39 20 2 2 61 6 66
2017 CR 5 10 23 32 23 1 5 60 16 382
2017 CR-04 6 10 22 33 22 2 6 60 17 319
2017 CR-05 0 14 27 27 30 0 2 58 14 56
2014 CR 7 14 32 27 17 1 3 45 22 351
2014 CR-03 0 10 10 31 48 0 0 79 10 10
2014 CR-04 8 13 33 27 15 1 3 44 21 288
2014 CR-05 6 18 31 26 16 2 0 43 24 50
2011 CR 5 12 31 31 15 2 5 50 18 545
2011 CR-03 5 11 11 32 21 5 16 67 20 19
2011 CR-04 5 11 31 32 15 2 5 50 17 436
2011 CR-05 6 16 34 26 17 0 1 43 22 82
2008 CR 4 10 32 31 18 1 4 52 14 541
2008 CR-03 5 9 18 36 14 5 14 61 17 22
2008 CR-04 3 9 33 32 18 1 4 52 13 412
2008 CR-05 2 16 37 24 17 2 2 43 19 93

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 13 25 28 19 2 4 50 23 431
2018 CR-04 10 13 23 28 19 2 4 50 25 346
2018 CR-05 6 14 33 26 18 0 3 45 20 66
2017 CR 8 16 20 24 22 2 8 51 27 382
2017 CR-04 8 16 19 24 21 3 8 51 28 319
2017 CR-05 7 12 23 25 29 0 4 56 20 56
2014 CR 21 21 23 17 13 2 3 32 44 352
2014 CR-03 31 0 0 21 38 10 0 65 35 10
2014 CR-04 21 21 23 17 13 2 4 32 44 289
2014 CR-05 18 28 28 14 8 2 2 23 47 50
2011 CR 14 19 24 23 14 1 5 39 35 545
2011 CR-03 17 17 22 17 17 0 11 38 38 18
2011 CR-04 12 19 24 24 13 2 5 40 34 437
2011 CR-05 22 17 24 20 16 0 1 36 40 82
2008 CR 11 20 24 23 18 1 3 42 33 541
2008 CR-03 5 18 18 27 14 5 14 50 28 22
2008 CR-04 10 22 22 24 18 1 3 44 33 413
2008 CR-05 14 13 34 17 18 2 1 37 28 92

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 10 16 23 22 20 4 4 46 28 431
2018 CR-04 11 15 22 23 19 4 5 47 29 346
2018 CR-05 11 17 29 17 23 3 2 41 29 66
2017 CR 10 15 26 18 20 3 8 43 28 381
2017 CR-04 9 16 27 18 18 4 9 41 28 318
2017 CR-05 14 11 22 19 30 0 4 51 26 56
2014 CR 16 20 22 23 11 3 4 37 39 352
2014 CR-03 31 21 10 10 28 0 0 38 52 10
2014 CR-04 16 20 22 23 11 3 5 37 39 289
2014 CR-05 8 22 30 22 10 4 3 35 32 50
2011 CR 7 18 25 23 17 2 9 44 28 547
2011 CR-03 16 11 21 11 21 0 21 40 33 19
2011 CR-04 6 18 25 23 16 3 9 45 27 438
2011 CR-05 9 18 26 23 20 0 5 45 28 82
2008 CR 11 16 22 23 17 5 6 44 31 542
2008 CR-03 9 9 23 23 23 5 9 53 21 22
2008 CR-04 12 15 21 23 16 5 7 45 32 413
2008 CR-05 6 22 25 22 19 1 5 44 30 93

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 11 20 29 20 13 4 4 35 34 430
2018 CR-04 13 21 27 19 12 3 4 34 37 346
2018 CR-05 5 15 30 23 18 8 2 45 22 66
2017 CR 13 18 29 16 16 4 4 35 34 383
2017 CR-04 15 19 29 14 14 5 5 31 37 321
2017 CR-05 2 13 29 27 28 0 2 56 15 55
2014 CR 18 21 31 13 10 3 4 25 42 351
2014 CR-03 21 10 21 17 31 0 0 48 31 10
2014 CR-04 19 23 28 14 10 3 4 26 44 289
2014 CR-05 14 16 48 6 10 2 3 17 32 50

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 31 8 10 6 1 0 75 17 432
2018 CR-04 42 31 9 10 7 1 0 74 17 348
2018 CR-05 48 29 3 14 6 0 0 77 20 66
2017 CR 42 30 10 9 7 1 1 73 16 387
2017 CR-04 41 30 11 10 7 1 1 73 16 323
2017 CR-05 49 33 11 4 4 0 0 82 7 57
2014 CR 41 28 12 9 9 1 0 70 19 351
2014 CR-03 69 21 10 0 0 0 0 90 0 10
2014 CR-04 40 28 12 9 9 1 0 69 18 288
2014 CR-05 42 26 8 10 12 2 0 69 23 50

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 47 35 7 7 3 0 0 83 10 433
2018 CR-04 45 36 8 6 4 0 0 82 10 349
2018 CR-05 55 32 3 9 2 0 0 86 11 66
2017 CR 50 30 7 9 4 0 1 81 13 384
2017 CR-04 50 29 7 9 4 0 1 79 13 320
2017 CR-05 54 40 2 2 2 0 0 95 4 57
2014 CR 41 38 8 9 3 1 0 80 12 353
2014 CR-03 59 31 0 10 0 0 0 90 10 10
2014 CR-04 42 38 9 8 2 1 0 80 11 290
2014 CR-05 36 42 4 10 8 0 0 78 18 50

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 37 36 15 7 3 1 1 74 10 432
2018 CR-04 37 36 16 7 3 2 1 74 10 348
2018 CR-05 41 36 11 8 3 0 2 78 11 66

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 47 30 13 3 3 4 0 81 5 432
2018 CR-04 47 31 12 3 3 4 0 82 6 348
2018 CR-05 51 26 15 2 3 3 0 79 5 65
2017 CR 43 29 17 2 3 5 1 76 5 385
2017 CR-04 42 28 18 2 3 6 1 75 6 321
2017 CR-05 51 32 14 2 0 2 0 84 2 57
2014 CR 39 41 10 3 1 5 2 85 4 352
2014 CR-04 39 40 11 2 1 5 2 85 4 290
2014 CR-05 34 50 8 4 0 4 0 87 4 50

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 51 32 10 3 2 2 0 84 5 429
2018 CR-04 50 32 12 2 2 2 0 83 5 345
2018 CR-05 58 28 5 6 2 2 0 88 8 65
2017 CR 49 31 13 4 1 3 0 82 4 385
2017 CR-04 47 31 14 4 1 3 0 81 5 321
2017 CR-05 63 28 9 0 0 0 0 91 0 57
2014 CR 40 38 11 6 2 3 1 81 8 353
2014 CR-03 79 10 10 0 0 0 0 90 0 10
2014 CR-04 39 37 12 6 2 3 1 79 9 290
2014 CR-05 34 48 6 4 2 6 0 87 6 50
2011 CR 33 43 14 5 2 2 0 78 8 550
2011 CR-03 45 35 10 5 0 5 0 84 5 20
2011 CR-04 34 43 11 5 3 3 0 80 8 439
2011 CR-05 28 41 28 2 1 0 0 69 4 83

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 56 30 7 4 2 0 0 87 6 432
2018 CR-04 56 30 8 4 3 0 0 86 6 347
2018 CR-05 62 27 3 6 2 0 0 89 8 66
2017 CR 56 29 10 3 2 1 0 85 5 386
2017 CR-04 53 31 10 3 2 1 0 84 5 322
2017 CR-05 74 19 5 2 0 0 0 93 2 57
2014 CR 47 36 11 3 2 0 0 83 5 353
2014 CR-03 69 21 10 0 0 0 0 90 0 10
2014 CR-04 48 36 11 2 2 0 0 84 5 290
2014 CR-05 36 43 12 8 2 0 0 78 10 50
2011 CR 41 40 9 6 3 1 0 82 9 550
2011 CR-03 35 50 5 5 5 0 0 85 10 20
2011 CR-04 43 41 7 6 2 1 0 84 8 439
2011 CR-05 37 35 16 8 4 0 0 72 12 83
2008 CR 43 38 11 6 3 0 0 81 8 543
2008 CR-03 50 36 5 0 5 5 0 90 5 22
2008 CR-04 43 37 11 6 3 0 0 80 9 413
2008 CR-05 41 42 11 3 3 0 0 83 6 93

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 29 30 19 8 7 5 2 63 16 431
2018 CR-04 28 29 18 9 8 5 3 62 18 348
2018 CR-05 32 31 23 3 5 6 0 67 8 65
2017 CR 33 26 17 8 8 4 5 64 17 386
2017 CR-04 31 26 16 9 8 4 6 64 19 322
2017 CR-05 41 23 21 4 4 7 2 69 8 57
2014 CR 27 37 12 9 10 3 3 68 19 352
2014 CR-03 52 38 0 0 10 0 0 90 10 10
2014 CR-04 27 36 12 8 10 3 3 68 19 289
2014 CR-05 22 41 13 12 10 2 0 64 22 50

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 36 11 7 6 3 1 75 13 432
2018 CR-04 35 35 11 7 7 3 1 74 14 348
2018 CR-05 45 42 8 3 2 2 0 88 5 65
2017 CR 41 30 10 9 5 4 1 75 14 385
2017 CR-04 38 31 9 10 5 5 1 74 16 321
2017 CR-05 61 25 11 0 0 4 0 89 0 57
2014 CR 39 39 10 6 3 2 1 81 9 353
2014 CR-03 79 10 0 0 10 0 0 90 10 10
2014 CR-04 38 39 11 6 3 1 1 79 9 290
2014 CR-05 41 45 6 4 0 4 0 89 4 50
2011 CR 40 38 9 7 2 3 1 81 10 550
2011 CR-03 40 50 5 5 0 0 0 90 5 20
2011 CR-04 41 37 9 8 1 3 1 82 9 439
2011 CR-05 36 40 11 7 2 4 0 79 10 83
2008 CR 43 33 7 7 6 4 1 80 13 542
2008 CR-03 45 36 5 5 5 0 5 86 10 22
2008 CR-04 42 33 7 6 6 4 1 80 13 413
2008 CR-05 40 36 8 8 5 3 0 79 13 92

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 34 16 6 5 1 0 73 10 433
2018 CR-04 37 34 16 5 5 1 1 73 11 349
2018 CR-05 48 32 14 5 2 0 0 80 6 65

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 27 19 10 10 7 1 58 21 431
2018 CR-04 25 27 18 10 12 7 2 57 23 347
2018 CR-05 37 28 20 9 3 3 0 67 13 65
2017 CR 25 26 15 10 11 11 1 58 24 382
2017 CR-04 24 25 16 11 13 11 1 55 27 318
2017 CR-05 37 30 16 4 2 11 2 76 6 57
2014 CR 19 23 17 17 13 8 3 48 34 352
2014 CR-03 52 38 0 0 0 0 10 100 0 10
2014 CR-04 19 22 16 17 14 7 4 47 35 289
2014 CR-05 16 22 20 24 8 10 0 43 36 50
2011 CR 17 27 21 11 13 8 3 49 28 549
2011 CR-03 11 37 11 5 21 11 5 56 31 19
2011 CR-04 18 25 21 12 13 8 3 49 28 440
2011 CR-05 16 32 21 10 13 6 2 52 25 82

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 12 88 434
2018 CR-04 12 88 349
2018 CR-05 9 91 66

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 CR 53 53
2018 CR-04 51 43

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 CR 57 53
2018 CR-04 58 43

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 CR 0 52
2018 CR-04 0 42

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 CR 0 52
2018 CR-04 0 42

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 CR 0 52
2018 CR-04 0 42

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 CR 37 52
2018 CR-04 38 42

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 CR 45 53
2018 CR-04 49 43

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 CR 53 53
2018 CR-04 47 43

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 CR 44 52
2018 CR-04 40 42

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 CR 40 53
2018 CR-04 40 43

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 CR 62 53
2018 CR-04 65 43

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 CR 27 52
2018 CR-04 29 42

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 CR 0 52
2018 CR-04 0 42

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 CR 10 52

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 CR 13 52
2018 CR-04 14 42

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 CR 47 53
2018 CR-04 47 43

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 CR 33 52
2018 CR-04 33 42

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 CR 17 52
2018 CR-04 19 42

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 CR 58 52
2018 CR-04 60 42

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 CR 17 52
2018 CR-04 17 42

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 CR 9 53

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 CR 26 53
2018 CR-04 26 43

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 CR 11 53
2018 CR-04 12 43

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 CR 13 53
2018 CR-04 16 43

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 CR 13 52
2018 CR-04 14 42

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 CR 13 52
2018 CR-04 17 42

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 CR 23 53
2018 CR-04 21 43

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 CR 24 46
2018 CR-04 25 36

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 CR 17 46
2018 CR-04 14 36

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 CR 11 46

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 CR 11 46

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 CR 13 46
2018 CR-04 14 36

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 CR 30 46
2018 CR-04 33 36

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 CR 41 46
2018 CR-04 42 36

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 CR 0 46
2018 CR-04 0 36

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 CR 46 46
2018 CR-04 53 36

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 22 20 18 6 4 22 8 60 14 434
2018 CR-04 20 19 19 6 5 22 9 56 16 349
2018 CR-05 35 26 14 3 2 20 2 77 6 66
2017 CR 23 18 19 7 5 20 9 58 16 386
2017 CR-04 21 17 20 7 4 21 9 54 17 322
2017 CR-05 39 21 11 4 2 19 5 79 7 57
2014 CR 17 22 20 6 5 21 9 56 16 353
2014 CR-03 48 21 10 0 0 0 21 87 0 10
2014 CR-04 18 21 20 7 5 21 8 55 17 290
2014 CR-05 10 28 23 4 6 20 8 53 14 50

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 34 12 3 4 8 1 79 8 432
2018 CR-04 37 34 13 3 4 8 1 78 8 347
2018 CR-05 47 33 5 3 3 9 0 88 7 66
2017 CR 39 30 13 6 4 7 2 75 11 384
2017 CR-04 37 27 16 6 4 7 2 71 11 320
2017 CR-05 48 44 4 4 0 2 0 93 4 57
2014 CR 27 31 22 5 3 11 1 66 9 353
2014 CR-03 59 21 10 0 0 0 10 88 0 10
2014 CR-04 27 31 22 4 4 12 1 66 9 290
2014 CR-05 26 36 22 12 0 4 0 65 13 50
2011 CR 38 36 12 6 3 5 0 78 10 549
2011 CR-03 45 30 10 0 5 10 0 83 6 20
2011 CR-04 38 35 13 6 3 5 0 77 10 439
2011 CR-05 34 41 11 5 5 4 0 78 10 82

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 5 95 434
2018 CR-04 4 96 349
2018 CR-05 9 91 66

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 CR 30 20

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 CR 0 20

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 CR 0 20

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 CR 0 20

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 CR 45 20

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 CR 24 21

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 CR 0 20

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 CR 0 20

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 CR 0 20

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 CR 0 20

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 CR 25 20

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 CR 0 20

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 CR 40 20

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 CR 50 20

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 CR 43 21

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 CR 0 16

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 CR 31 16

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 CR 0 16

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 CR 65 17

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 27 16 20 2 2 27 6 64 7 433
2018 CR-04 24 16 20 3 2 29 6 62 7 348
2018 CR-05 45 15 14 2 3 20 2 77 6 66
2017 CR 25 18 18 2 3 25 9 65 8 385
2017 CR-04 22 17 20 2 3 25 11 61 9 322
2017 CR-05 45 21 7 2 0 25 0 88 2 56
2014 CR 15 19 23 3 1 28 11 56 6 353
2014 CR-03 31 31 17 0 0 0 21 78 0 10
2014 CR-04 17 18 23 3 1 29 10 56 7 290
2014 CR-05 6 26 23 4 0 26 14 54 7 50

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 28 12 3 2 11 0 81 5 431
2018 CR-04 42 28 13 3 2 11 1 80 6 346
2018 CR-05 53 23 8 2 3 12 0 86 5 66
2017 CR 39 29 13 2 3 11 3 79 5 385
2017 CR-04 37 29 15 2 3 11 3 77 6 322
2017 CR-05 54 29 5 2 0 11 0 92 2 56
2014 CR 30 30 17 4 1 15 2 73 6 353
2014 CR-03 62 28 10 0 0 0 0 90 0 10
2014 CR-04 31 28 17 5 1 16 2 72 8 290
2014 CR-05 24 43 18 2 0 12 2 77 2 50
2011 CR 41 35 12 4 1 6 0 81 6 551
2011 CR-03 55 30 10 0 0 5 0 89 0 20
2011 CR-04 41 36 11 4 1 7 0 82 5 440
2011 CR-05 36 35 16 6 2 5 0 75 9 83
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 57 27 9 2 3 1 0 85 5 430
2018 CR-04 55 29 9 2 4 1 0 85 6 347
2018 CR-05 67 22 6 3 2 0 0 89 5 64
2017 CR 63 20 9 3 3 1 0 84 7 385
2017 CR-04 63 20 10 3 3 1 0 83 7 321
2017 CR-05 67 25 7 2 0 0 0 91 2 57

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 40 13 6 2 3 0 79 8 430
2018 CR-04 35 41 13 6 2 3 0 79 7 345
2018 CR-05 47 35 8 8 2 2 0 83 9 66
2017 CR 31 40 11 9 5 4 0 74 14 387
2017 CR-04 30 41 10 9 6 4 0 74 16 323
2017 CR-05 37 37 16 4 0 7 0 79 4 57

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 43 12 7 5 1 0 75 13 431
2018 CR-04 31 41 12 8 6 1 0 74 14 346
2018 CR-05 36 47 6 6 3 2 0 85 9 66
2017 CR 27 40 15 9 7 2 0 68 17 385
2017 CR-04 26 38 15 10 8 2 0 66 18 321
2017 CR-05 32 51 14 2 2 0 0 82 4 57

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 19 22 25 16 16 0 1 42 32 432
2018 CR-04 20 23 24 15 16 1 1 44 31 348
2018 CR-05 14 18 30 21 17 0 0 32 38 66
2017 CR 20 18 20 18 22 0 2 38 41 386
2017 CR-04 19 17 20 18 24 0 2 37 43 322
2017 CR-05 19 23 23 16 16 0 4 43 33 57

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 27 24 11 5 0 0 59 17 428
2018 CR-04 32 25 24 12 6 1 0 58 18 343
2018 CR-05 24 33 30 9 3 0 0 58 12 66
2017 CR 32 32 19 9 6 0 2 65 15 387
2017 CR-04 33 31 20 10 6 0 1 64 16 323
2017 CR-05 26 37 19 9 5 0 4 66 15 57

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 29 16 8 3 0 2 73 11 430
2018 CR-04 43 28 14 9 3 1 2 73 12 345
2018 CR-05 39 30 24 5 2 0 0 70 6 66
2017 CR 42 30 15 7 4 0 3 74 11 386
2017 CR-04 41 30 15 7 4 0 2 73 11 322
2017 CR-05 42 30 17 5 2 0 4 75 7 57

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 39 25 17 11 6 1 1 65 17 428
2018 CR-04 39 24 15 12 7 1 2 65 20 343
2018 CR-05 35 26 30 5 5 0 0 61 9 66
2017 CR 35 26 18 10 8 0 3 64 18 387
2017 CR-04 36 25 18 10 8 0 3 63 18 323
2017 CR-05 31 34 16 9 7 0 4 67 16 57

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 64 19 5 2 1 1 7 91 4 428
2018 CR-04 62 20 6 2 1 1 7 90 4 343
2018 CR-05 70 15 3 2 0 0 11 95 2 66
2017 CR 65 12 9 1 1 0 13 88 2 385
2017 CR-04 64 12 9 1 1 0 13 88 2 321
2017 CR-05 67 14 7 2 0 0 11 90 2 57

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 29 15 5 6 1 1 74 10 429
2018 CR-04 41 33 14 5 6 1 1 75 11 344
2018 CR-05 47 18 24 5 3 0 3 67 8 66
2017 CR 41 30 16 7 4 0 1 73 11 385
2017 CR-04 40 29 17 8 5 0 1 70 13 321
2017 CR-05 49 39 7 0 2 0 4 91 2 57

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 37 32 17 7 4 1 2 70 12 428
2018 CR-04 36 32 17 8 5 0 2 70 13 344
2018 CR-05 42 28 22 3 5 2 0 70 8 65
2017 CR 41 30 16 7 3 0 2 73 10 383
2017 CR-04 40 29 18 8 3 0 2 70 11 319
2017 CR-05 48 37 9 2 2 0 4 87 4 57

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 32 19 7 5 1 2 68 13 430
2018 CR-04 34 32 18 8 5 1 2 68 14 346
2018 CR-05 38 32 20 3 5 0 2 72 8 65
2017 CR 36 34 16 10 3 0 2 71 13 384
2017 CR-04 36 32 16 11 3 0 1 70 14 320
2017 CR-05 35 40 16 5 0 0 4 78 5 57

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 37 31 16 9 5 1 1 70 14 429
2018 CR-04 37 30 16 9 6 1 1 68 16 346
2018 CR-05 42 38 11 6 3 0 0 80 9 65
2017 CR 40 29 16 9 4 1 1 70 13 383
2017 CR-04 39 28 18 10 4 1 0 68 14 320
2017 CR-05 48 36 7 5 2 0 2 85 7 56

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 37 30 19 7 5 1 1 68 12 428
2018 CR-04 37 29 19 8 6 1 1 67 14 344
2018 CR-05 38 34 18 6 2 0 2 73 8 65
2017 CR 34 36 15 8 4 1 2 72 13 384
2017 CR-04 33 36 15 9 5 1 1 70 15 320
2017 CR-05 37 37 17 4 2 0 4 77 5 57

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 63 21 7 4 1 1 2 87 6 432
2018 CR-04 63 22 7 5 1 1 1 87 6 348
2018 CR-05 65 22 9 0 0 0 5 90 0 65
2017 CR 65 19 8 3 1 0 4 87 4 387
2017 CR-04 64 19 8 3 1 0 4 86 5 323
2017 CR-05 74 14 9 0 0 0 4 91 0 57

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 74 14 4 2 1 0 4 92 4 430
2018 CR-04 75 13 4 2 1 1 4 92 4 347
2018 CR-05 71 15 3 0 3 0 8 93 3 65

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 75 11 6 2 2 1 3 89 5 428
2018 CR-04 74 11 6 2 3 1 3 89 5 344
2018 CR-05 80 9 6 2 2 0 2 91 3 65
2017 CR 76 10 6 4 2 0 2 88 6 385
2017 CR-04 76 10 6 4 2 0 3 88 6 322
2017 CR-05 82 11 4 2 0 0 2 95 2 56

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 54 27 9 5 3 0 2 82 8 432
2018 CR-04 54 27 9 6 3 0 1 82 9 347
2018 CR-05 59 26 12 2 2 0 0 85 3 66
2017 CR 57 26 10 3 2 0 2 85 5 386
2017 CR-04 57 25 10 3 2 0 2 84 6 323
2017 CR-05 57 34 7 0 0 0 2 93 0 56

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 63 20 8 2 5 1 1 85 7 427
2018 CR-04 61 20 8 2 6 1 1 83 8 342
2018 CR-05 71 20 6 0 3 0 0 91 3 66
2017 CR 66 16 7 5 4 0 2 84 9 385
2017 CR-04 66 17 6 5 4 0 2 84 10 322
2017 CR-05 75 14 8 2 0 0 2 90 2 56

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 62 4 1 0 0 0 32 97 1 428
2018 CR-04 61 3 1 1 1 0 33 97 2 344
2018 CR-05 65 6 0 0 0 0 29 100 0 65
2017 CR 62 6 1 1 1 0 30 96 2 385
2017 CR-04 60 5 1 1 0 0 33 96 2 322
2017 CR-05 75 8 0 0 0 0 18 100 0 56

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 73 15 4 2 1 1 5 93 3 431
2018 CR-04 72 15 4 2 1 1 5 92 3 346
2018 CR-05 77 14 5 0 0 0 5 95 0 66
2017 CR 72 14 5 1 1 0 7 93 1 384
2017 CR-04 72 14 5 1 1 0 7 93 2 321
2017 CR-05 78 16 2 0 0 0 4 98 0 56

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 55 15 10 7 10 0 3 72 18 432
2018 CR-04 55 15 10 7 10 0 3 72 18 347
2018 CR-05 59 12 8 8 11 0 3 73 19 66
2017 CR 51 20 11 8 6 0 3 74 15 385
2017 CR-04 49 21 12 8 6 0 4 72 15 323
2017 CR-05 65 13 9 6 5 0 2 79 11 55

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 53 28 12 3 2 0 2 83 5 430
2018 CR-04 53 28 12 3 2 0 1 83 5 346
2018 CR-05 49 28 15 5 2 0 2 78 6 65
2017 CR 52 30 8 4 2 0 3 85 7 385
2017 CR-04 49 31 10 4 2 0 3 83 7 322
2017 CR-05 67 22 0 5 2 0 4 93 7 56

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 22 37 28 9 3 0 0 59 12 433
2018 CR-04 23 35 28 9 3 0 0 59 13 348
2018 CR-05 23 41 27 6 3 0 0 64 9 66
2017 CR 24 35 27 9 5 0 1 60 13 387
2017 CR-04 25 33 28 8 5 0 1 59 14 323
2017 CR-05 25 40 26 9 0 0 0 65 9 57

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 8 14 33 28 17 0 0 45 22 427
2018 CR-04 8 15 32 27 17 0 0 45 24 345
2018 CR-05 10 6 38 30 16 0 0 46 16 63
2017 CR 6 13 36 27 17 0 1 44 20 384
2017 CR-04 7 14 36 27 16 0 0 44 20 320
2017 CR-05 4 11 37 28 19 0 2 48 14 57
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 27 19 9 11 1 1 32 68 432
2018 CR-04 34 28 19 9 9 1 1 34 66 348
2018 CR-05 20 24 18 17 21 0 0 20 80 66
2017 CR 32 27 16 12 11 1 1 33 67 386
2017 CR-04 32 28 15 11 11 1 1 32 68 322
2017 CR-05 33 21 23 16 5 0 2 33 67 57

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 29 287
2018 CR-04 31 222
2018 CR-05 28 53
2017 CR 26 251
2017 CR-04 26 211
2017 CR-05 28 37

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 33 288
2018 CR-04 28 223
2018 CR-05 51 53
2017 CR 26 251
2017 CR-04 25 211
2017 CR-05 32 37

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 27 287
2018 CR-04 26 222
2018 CR-05 34 53
2017 CR 25 251
2017 CR-04 26 211
2017 CR-05 24 37

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 CR 27 288
2018 CR-04 27 223
2018 CR-05 32 53
2017 CR 36 251
2017 CR-04 38 211
2017 CR-05 32 37

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 CR 5 287
2018 CR-04 5 222
2018 CR-05 6 53
2017 CR 4 251
2017 CR-04 5 211
2017 CR-05 0 37

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 CR 17 287
2018 CR-04 17 222
2018 CR-05 21 53

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 CR 47 287
2018 CR-04 49 222
2018 CR-05 42 53
2017 CR 45 251
2017 CR-04 44 211
2017 CR-05 46 37

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 CR 4 49 20 9 3 14 277
2018 CR-04 5 50 20 9 1 15 214
2018 CR-05 2 37 25 12 12 12 51
2017 CR 9 53 17 11 1 10 240
2017 CR-04 10 50 16 11 1 11 201
2017 CR-05 0 64 19 11 0 5 37

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 30 70 286
2018 CR-04 33 67 221
2018 CR-05 21 79 53

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 17 18 8 11 1 7 60 21 431
2018 CR-04 38 15 18 10 11 1 7 58 23 347
2018 CR-05 39 21 20 2 14 0 5 63 16 66

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 16 23 22 19 15 1 4 41 36 287
2018 CR-04 16 25 21 18 14 1 5 44 34 222
2018 CR-05 15 17 26 21 19 2 0 33 40 53
2017 CR 14 20 20 13 20 1 11 39 39 252
2017 CR-04 13 18 20 13 22 1 12 36 41 212
2017 CR-05 19 32 22 8 13 0 5 54 23 37

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 8 14 16 21 37 1 3 23 61 287
2018 CR-04 8 14 18 22 35 1 3 22 59 222
2018 CR-05 8 15 8 21 43 2 4 24 68 53
2017 CR 5 12 15 15 43 1 9 19 65 251
2017 CR-04 6 10 15 16 42 1 10 18 66 211
2017 CR-05 3 21 16 8 49 0 3 25 59 37
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