2018 Public Service Employee Survey Results by Theme for Fisheries and Oceans Canada by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 35 44 10 7 4 0 0 79 11 5699
2018 Term 42 42 9 6 2 0 0 84 8 814
2018 Casual 53 38 5 4 1 0 0 91 5 149
2018 Student 42 38 10 6 3 1 0 80 9 77
2017 Indeterminate (permanent) 38 43 9 6 4 0 0 81 10 4808
2017 Seasonal 54 37 3 4 2 0 0 91 6 32
2017 Term 46 45 5 4 0 0 0 91 5 613
2017 Casual 63 26 5 3 3 0 0 88 6 139
2017 Student 44 38 9 2 5 0 2 83 8 94
2014 Indeterminate (permanent) 30 44 11 9 6 0 0 75 14 5054
2014 Seasonal 35 46 14 5 0 0 0 81 5 64
2014 Term 40 40 12 6 2 0 0 79 8 374
2014 Casual 47 41 7 5 0 0 0 88 5 178
2014 Student 43 46 9 0 2 0 0 89 2 31
2011 Indeterminate (permanent) 36 42 11 7 4 0 0 78 11 6484
2011 Seasonal 48 38 7 2 5 0 0 86 7 122
2011 Term 44 40 9 5 2 0 0 84 7 537
2011 Casual 55 31 9 5 1 0 0 85 6 143
2011 Student 42 44 10 3 2 0 0 85 5 74
2008 Indeterminate (permanent) 37 43 10 6 4 0 0 80 10 5647
2008 Seasonal 38 39 11 7 3 2 0 79 10 74
2008 Term 45 39 10 5 1 0 0 84 6 486
2008 Casual 51 36 10 3 1 0 0 87 3 138
2008 Student 32 49 13 3 3 0 0 81 6 51

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 39 14 11 7 0 0 67 19 5717
2018 Term 32 44 14 6 4 0 0 75 10 814
2018 Casual 48 38 8 5 1 0 0 86 6 149
2018 Student 38 39 12 5 5 1 0 78 11 77
2017 Indeterminate (permanent) 26 36 14 13 10 0 0 63 23 4804
2017 Seasonal 29 12 32 23 3 1 0 42 26 32
2017 Term 38 41 11 6 5 0 0 78 11 614
2017 Casual 52 38 7 1 2 0 0 90 4 139
2017 Student 43 39 6 3 8 0 2 83 11 94

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 53 35 8 3 1 0 0 88 4 5690
2018 Term 55 35 7 2 1 0 0 90 3 813
2018 Casual 66 29 4 1 0 0 0 95 1 148
2018 Student 53 32 9 3 1 1 0 87 4 77
2017 Indeterminate (permanent) 55 34 7 2 1 0 0 89 4 4799
2017 Seasonal 54 44 1 0 0 1 0 99 0 32
2017 Term 65 26 8 1 0 0 0 91 1 614
2017 Casual 73 18 7 1 1 0 0 91 2 138
2017 Student 52 31 10 3 2 0 2 85 6 94
2014 Indeterminate (permanent) 58 29 8 3 2 0 0 88 5 5054
2014 Seasonal 56 34 6 4 0 0 0 91 4 64
2014 Term 66 25 6 2 1 0 0 91 2 374
2014 Casual 69 28 3 0 0 0 0 97 0 175
2014 Student 54 44 2 0 0 0 0 98 0 31
2011 Indeterminate (permanent) 58 33 6 3 1 0 0 91 4 6479
2011 Seasonal 58 33 4 2 2 0 0 92 4 122
2011 Term 63 31 4 1 1 0 0 94 2 535
2011 Casual 69 27 3 0 1 0 0 96 2 143
2011 Student 58 31 9 0 1 0 0 90 1 74

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 43 40 10 5 2 0 0 83 7 5713
2018 Term 49 39 6 4 2 0 0 88 6 817
2018 Casual 64 30 3 2 1 0 0 95 2 149
2018 Student 47 34 6 8 1 3 1 84 9 77
2017 Indeterminate (permanent) 44 38 10 5 3 0 0 82 8 4791
2017 Seasonal 51 21 21 0 5 1 0 74 5 32
2017 Term 57 35 4 3 1 0 0 92 4 612
2017 Casual 71 21 5 2 2 0 0 91 4 138
2017 Student 56 29 3 5 2 3 2 89 7 94
2014 Indeterminate (permanent) 40 40 11 6 3 0 0 80 9 5054
2014 Seasonal 35 56 7 3 0 0 0 90 3 64
2014 Term 51 36 8 4 1 0 0 87 5 373
2014 Casual 61 31 5 1 1 0 0 93 2 177
2014 Student 48 48 2 0 2 0 0 96 2 31
2011 Indeterminate (permanent) 44 41 8 5 2 0 0 85 7 6489
2011 Seasonal 52 36 6 3 2 0 0 88 5 122
2011 Term 52 41 4 3 1 0 0 93 4 537
2011 Casual 63 27 7 2 1 0 0 90 3 143
2011 Student 53 34 8 1 1 0 2 89 3 74
2008 Indeterminate (permanent) 45 42 7 4 2 0 0 87 7 5685
2008 Seasonal 44 36 10 5 2 2 0 82 8 75
2008 Term 56 34 5 4 0 0 0 90 4 487
2008 Casual 51 41 7 0 0 0 0 93 0 139
2008 Student 47 42 10 2 0 0 0 89 2 51

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 33 36 17 9 5 1 0 69 15 5704
2018 Term 45 33 14 6 2 1 0 78 8 823
2018 Casual 53 34 6 4 1 1 1 88 5 150
2018 Student 62 24 7 1 4 3 0 88 5 76
2017 Indeterminate (permanent) 30 33 18 11 7 0 0 64 18 4805
2017 Seasonal 13 35 43 8 0 1 0 49 8 32
2017 Term 45 37 12 4 2 0 0 82 6 612
2017 Casual 60 26 8 3 3 1 0 87 6 139
2017 Student 60 24 5 5 6 0 0 84 11 94
2014 Indeterminate (permanent) 21 34 20 14 10 1 0 55 25 5062
2014 Seasonal 14 48 22 9 6 0 0 63 15 64
2014 Term 30 38 18 9 4 1 0 68 13 376
2014 Casual 45 35 10 7 2 2 0 81 9 178
2014 Student 55 22 19 4 0 0 0 78 4 31
2011 Indeterminate (permanent) 24 37 19 12 7 1 0 62 19 6486
2011 Seasonal 23 31 16 16 10 3 0 57 27 122
2011 Term 39 34 14 10 4 0 0 72 14 537
2011 Casual 41 33 17 10 0 0 0 73 10 142
2011 Student 44 31 13 10 1 1 0 75 12 74

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 29 38 17 10 5 0 0 67 16 5702
2018 Term 41 39 12 6 2 1 0 80 8 821
2018 Casual 53 35 7 4 0 0 1 89 4 149
2018 Student 58 32 1 1 4 3 0 93 5 77
2017 Indeterminate (permanent) 28 36 17 11 7 0 0 65 18 4805
2017 Seasonal 16 12 32 36 4 0 0 28 40 32
2017 Term 44 37 12 6 1 0 0 81 7 612
2017 Casual 69 23 4 2 2 0 0 92 4 139
2017 Student 57 26 6 3 8 0 0 83 11 93
2014 Indeterminate (permanent) 19 35 19 16 10 0 0 55 27 5059
2014 Seasonal 13 41 32 9 5 1 0 55 13 64
2014 Term 26 39 20 12 2 1 0 65 14 376
2014 Casual 41 31 13 12 0 2 0 74 12 178
2014 Student 52 23 13 10 0 2 0 76 11 31
2011 Indeterminate (permanent) 22 39 18 13 8 0 0 61 21 6481
2011 Seasonal 22 35 15 15 10 1 1 59 26 121
2011 Term 35 35 13 8 9 1 0 70 17 537
2011 Casual 39 40 9 6 5 0 1 79 12 142
2011 Student 44 32 13 7 3 1 0 77 10 74
2008 Indeterminate (permanent) 25 40 16 12 7 0 0 65 19 5675
2008 Seasonal 13 33 15 24 11 2 2 48 37 74
2008 Term 35 41 14 6 3 0 1 77 10 486
2008 Casual 46 34 13 7 0 0 1 80 8 138
2008 Student 40 45 8 3 4 0 0 85 7 51

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 33 29 19 10 7 3 1 64 17 5720
2018 Term 39 27 16 10 4 4 1 69 14 825
2018 Casual 46 30 10 5 0 7 1 83 6 149
2018 Student 44 19 17 4 4 6 5 72 9 77
2017 Indeterminate (permanent) 31 30 19 11 7 3 0 63 18 4807
2017 Seasonal 24 1 34 11 18 9 3 29 32 32
2017 Term 38 32 16 9 3 2 0 72 12 614
2017 Casual 55 24 8 6 2 2 3 83 8 139
2017 Student 35 28 16 6 7 2 5 68 14 94
2014 Indeterminate (permanent) 26 27 20 12 9 4 1 56 23 5060
2014 Seasonal 26 21 20 18 8 6 0 50 28 64
2014 Term 33 23 21 12 5 4 2 59 18 375
2014 Casual 40 22 19 6 6 6 1 67 13 178
2014 Student 18 23 11 14 2 22 9 61 23 31
2011 Indeterminate (permanent) 29 29 18 11 8 4 1 61 21 6485
2011 Seasonal 23 27 21 12 11 3 3 54 24 123
2011 Term 37 24 18 12 5 3 0 64 18 536
2011 Casual 44 22 15 11 3 4 1 69 15 143
2011 Student 37 22 12 9 4 9 8 71 15 74
2008 Indeterminate (permanent) 29 32 17 10 7 4 1 64 18 5671
2008 Seasonal 20 25 18 11 12 9 6 52 27 74
2008 Term 34 28 19 8 5 5 1 66 14 486
2008 Casual 38 24 17 11 1 7 2 68 12 138
2008 Student 27 21 22 9 10 5 7 54 21 51
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 44 31 12 7 4 1 1 76 11 5671
2018 Term 49 32 8 5 2 3 0 83 8 815
2018 Casual 49 36 8 2 0 3 1 89 3 149
2018 Student 61 21 8 5 3 1 1 84 8 77
2017 Indeterminate (permanent) 44 30 11 7 5 2 1 76 13 4809
2017 Seasonal 32 42 22 3 0 1 0 74 3 32
2017 Term 53 28 10 5 1 2 1 83 7 611
2017 Casual 67 19 7 1 1 2 3 90 2 139
2017 Student 51 23 11 5 7 2 2 77 12 94
2014 Indeterminate (permanent) 40 32 14 7 5 1 1 73 13 5061
2014 Seasonal 27 30 27 11 5 0 0 57 16 63
2014 Term 51 27 9 6 4 3 1 81 10 375
2014 Casual 61 28 6 2 2 1 1 90 4 178
2014 Student 72 25 2 0 0 0 2 98 0 31
2011 Indeterminate (permanent) 38 33 13 9 6 2 0 72 14 6481
2011 Seasonal 32 33 14 9 9 3 0 67 19 123
2011 Term 48 31 10 6 2 2 1 81 9 537
2011 Casual 54 35 8 1 0 2 0 90 1 143
2011 Student 49 22 16 8 3 3 0 72 11 74
2008 Indeterminate (permanent) 36 33 13 9 7 2 1 71 16 5684
2008 Seasonal 26 31 24 12 5 0 2 59 17 75
2008 Term 47 33 12 4 2 3 0 82 6 486
2008 Casual 53 29 10 3 1 3 1 85 4 139
2008 Student 53 27 5 9 6 0 0 80 15 51

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 40 34 11 8 6 1 0 74 14 5663
2018 Term 41 36 10 7 3 1 0 79 11 815
2018 Casual 48 42 7 3 0 1 0 90 3 149
2018 Student 53 28 11 1 4 3 1 84 5 76
2017 Indeterminate (permanent) 39 33 12 10 6 0 0 72 16 4809
2017 Seasonal 45 26 6 3 18 1 0 73 21 32
2017 Term 51 32 7 6 3 0 0 84 9 610
2017 Casual 62 20 7 4 5 1 2 84 9 139
2017 Student 48 29 6 9 6 0 3 79 15 94
2014 Indeterminate (permanent) 35 37 11 10 6 0 0 72 17 5063
2014 Seasonal 19 53 18 10 0 0 0 72 10 64
2014 Term 45 34 10 6 4 0 0 80 11 374
2014 Casual 54 27 10 5 1 1 1 83 7 178
2014 Student 64 25 4 2 0 0 6 94 2 31
2011 Indeterminate (permanent) 34 37 10 11 7 1 0 71 18 6479
2011 Seasonal 33 35 10 9 11 2 0 69 20 123
2011 Term 43 37 9 7 4 0 0 80 11 536
2011 Casual 46 38 14 2 0 0 1 84 2 143
2011 Student 42 28 10 10 4 5 1 75 15 74
2008 Indeterminate (permanent) 33 36 11 11 8 1 0 69 20 5686
2008 Seasonal 29 41 11 9 8 0 2 71 18 75
2008 Term 42 38 7 8 5 1 0 80 12 486
2008 Casual 48 30 9 8 1 4 0 81 10 138
2008 Student 38 34 14 8 6 0 0 72 14 51

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 46 30 11 7 5 1 0 76 12 5679
2018 Term 53 29 9 7 2 0 0 82 9 816
2018 Casual 58 31 5 5 1 0 0 89 6 149
2018 Student 57 21 8 8 4 3 0 80 12 77
2017 Indeterminate (permanent) 46 28 11 8 6 0 0 75 14 4807
2017 Seasonal 47 24 8 18 2 1 0 72 19 32
2017 Term 58 24 10 4 4 0 0 82 8 611
2017 Casual 75 16 3 4 2 1 1 92 5 138
2017 Student 51 24 7 7 10 0 1 76 17 94
2014 Indeterminate (permanent) 43 32 11 7 6 0 0 76 13 5059
2014 Seasonal 33 39 20 8 1 0 0 71 9 62
2014 Term 52 31 9 5 4 0 0 83 9 374
2014 Casual 63 22 12 1 1 0 0 85 3 178
2014 Student 70 27 4 0 0 0 0 96 0 31

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 25 34 18 10 8 5 0 62 19 5714
2018 Term 38 31 15 5 2 9 1 76 8 816
2018 Casual 43 35 8 4 1 8 1 85 6 150
2018 Student 58 25 5 1 3 8 0 90 4 77
2017 Indeterminate (permanent) 23 33 17 13 8 5 0 59 22 4806
2017 Seasonal 19 33 18 10 18 3 0 54 28 32
2017 Term 43 39 6 4 4 5 0 86 8 613
2017 Casual 58 21 7 2 2 8 1 86 5 138
2017 Student 49 30 4 5 3 7 2 87 8 94
2014 Indeterminate (permanent) 19 31 21 13 9 7 0 53 24 5058
2014 Seasonal 9 31 22 24 11 4 0 42 36 64
2014 Term 32 33 19 7 4 5 0 68 12 372
2014 Casual 47 24 15 5 2 7 1 77 7 177
2014 Student 51 25 13 0 0 9 2 85 0 31
2011 Indeterminate (permanent) 16 32 20 13 12 6 0 52 26 6479
2011 Seasonal 18 23 13 14 23 8 2 45 41 123
2011 Term 30 30 17 7 9 6 1 64 17 534
2011 Casual 34 29 19 7 6 6 1 66 14 143
2011 Student 37 29 8 11 6 10 0 73 18 74

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 21 32 19 15 11 2 0 55 26 5709
2018 Term 36 32 17 6 5 4 1 71 11 814
2018 Casual 41 33 11 7 4 5 1 78 11 149
2018 Student 44 40 5 1 4 5 0 89 5 77
2017 Indeterminate (permanent) 19 32 18 18 12 2 0 52 30 4809
2017 Seasonal 11 8 18 32 31 1 0 19 63 32
2017 Term 40 38 11 3 6 2 0 80 9 613
2017 Casual 45 38 6 5 3 2 0 86 8 139
2017 Student 45 30 6 5 5 8 1 83 11 94
2014 Indeterminate (permanent) 14 29 21 18 16 2 0 44 34 5056
2014 Seasonal 8 24 29 14 25 0 0 32 39 64
2014 Term 25 29 22 15 6 3 0 56 22 370
2014 Casual 44 23 19 7 4 2 1 70 11 177
2014 Student 44 24 19 0 4 7 2 75 4 31
2011 Indeterminate (permanent) 14 30 21 18 15 2 0 45 34 6472
2011 Seasonal 18 22 18 18 22 2 0 41 41 123
2011 Term 30 30 17 13 8 1 0 61 22 535
2011 Casual 38 22 15 10 7 6 2 65 19 143
2011 Student 41 20 13 8 12 5 1 65 21 74
2008 Indeterminate (permanent) 17 32 19 16 14 2 0 50 30 5682
2008 Seasonal 15 21 12 23 27 1 2 36 51 75
2008 Term 26 39 17 9 4 4 1 68 14 486
2008 Casual 35 37 13 9 1 3 2 76 10 136
2008 Student 34 35 13 5 7 6 0 74 12 51

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 14 29 21 20 13 3 0 44 34 5696
2018 Term 27 31 17 10 6 8 1 64 18 815
2018 Casual 29 31 20 7 3 9 1 66 12 150
2018 Student 36 30 9 6 5 13 0 76 13 77
2017 Indeterminate (permanent) 13 27 20 22 15 4 0 41 38 4808
2017 Seasonal 12 3 38 14 32 1 0 15 47 32
2017 Term 25 41 15 10 5 4 0 69 16 614
2017 Casual 30 40 7 8 6 8 1 77 15 138
2017 Student 38 28 9 7 6 12 1 75 15 93
2014 Indeterminate (permanent) 8 24 22 24 18 4 0 34 44 5058
2014 Seasonal 3 27 30 24 15 1 0 30 39 64
2014 Term 16 29 21 19 9 5 0 47 30 372
2014 Casual 31 28 15 13 5 7 1 64 20 177
2014 Student 31 25 13 16 5 7 2 62 24 31
2011 Indeterminate (permanent) 7 28 21 24 16 4 0 37 42 6483
2011 Seasonal 13 19 16 23 23 6 0 34 49 123
2011 Term 18 30 18 15 14 5 0 51 30 535
2011 Casual 21 31 23 11 8 6 0 55 20 143
2011 Student 25 25 15 12 18 5 0 53 31 74
2008 Indeterminate (permanent) 8 30 21 23 16 3 0 39 40 5680
2008 Seasonal 7 19 20 23 29 2 0 27 52 75
2008 Term 18 32 21 16 5 7 0 55 22 486
2008 Casual 25 26 18 12 4 13 2 59 19 137
2008 Student 8 42 10 13 10 15 3 61 27 51

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 12 30 19 22 16 2 0 42 39 5712
2018 Term 21 33 19 15 8 4 0 56 24 817
2018 Casual 26 39 17 9 3 6 1 69 13 150
2018 Student 30 34 12 6 9 9 0 70 17 77
2017 Indeterminate (permanent) 12 29 18 21 17 2 0 42 39 4800
2017 Seasonal 10 26 23 10 30 1 0 36 40 32
2017 Term 27 34 12 11 9 4 2 65 22 610
2017 Casual 32 42 7 8 6 5 0 78 15 139
2017 Student 37 24 8 7 10 12 2 71 19 94
2014 Indeterminate (permanent) 9 27 20 23 19 2 0 36 43 5059
2014 Seasonal 10 26 25 25 13 0 0 36 39 64
2014 Term 19 28 17 22 11 3 0 48 34 373
2014 Casual 28 28 17 13 7 6 1 60 22 177
2014 Student 37 22 20 8 2 9 2 67 11 31
2011 Indeterminate (permanent) 9 30 19 24 17 2 0 40 42 6477
2011 Seasonal 17 23 18 18 20 5 0 42 39 123
2011 Term 19 33 16 15 13 4 0 54 29 536
2011 Casual 22 28 23 12 10 4 1 53 23 143
2011 Student 20 24 14 28 7 5 1 48 37 74
2008 Indeterminate (permanent) 11 34 18 22 12 2 0 47 35 5673
2008 Seasonal 7 28 16 23 24 3 0 36 47 74
2008 Term 17 40 17 14 6 6 1 61 21 485
2008 Casual 26 31 19 11 1 10 1 64 14 138
2008 Student 22 39 13 13 4 7 2 68 18 51
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 22 36 18 13 9 1 0 59 23 5703
2018 Term 31 41 14 9 4 1 0 72 14 813
2018 Casual 47 36 11 3 2 0 0 84 5 150
2018 Student 39 38 9 5 4 5 0 81 10 77
2017 Indeterminate (permanent) 22 35 16 15 12 0 0 57 27 4807
2017 Seasonal 23 18 2 31 26 0 0 41 56 32
2017 Term 40 35 15 5 5 0 0 75 9 613
2017 Casual 48 40 7 3 2 0 1 88 5 139
2017 Student 40 36 14 3 5 0 2 78 8 94
2014 Indeterminate (permanent) 19 35 18 16 12 0 0 54 28 5055
2014 Seasonal 10 25 28 20 16 0 0 36 36 64
2014 Term 26 34 20 11 8 0 0 60 20 373
2014 Casual 39 39 15 4 2 0 0 78 6 177
2014 Student 50 38 9 2 2 0 0 87 4 31
2011 Indeterminate (permanent) 19 36 17 15 12 0 0 56 27 6484
2011 Seasonal 21 36 14 14 15 0 0 57 29 123
2011 Term 31 40 16 10 3 0 0 71 13 537
2011 Casual 39 37 12 8 3 0 1 77 11 143
2011 Student 38 35 13 6 8 1 0 74 14 74

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 44 14 11 5 0 0 71 16 5713
2018 Term 31 45 13 8 3 0 0 76 10 815
2018 Casual 42 44 7 5 1 0 0 87 7 149
2018 Student 32 38 10 14 4 1 0 71 18 77
2017 Indeterminate (permanent) 26 43 12 12 6 0 0 69 18 4803
2017 Seasonal 28 59 7 6 0 0 0 87 6 32
2017 Term 34 49 9 6 2 0 0 83 8 613
2017 Casual 54 28 7 7 3 0 1 83 10 138
2017 Student 33 39 17 7 3 0 2 73 10 94

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 11 25 20 17 15 10 2 41 36 5695
2018 Term 15 21 21 13 8 18 3 46 28 820
2018 Casual 20 26 19 8 7 17 4 58 18 149
2018 Student 29 16 8 10 4 29 5 67 22 77
2017 Indeterminate (permanent) 9 21 19 21 17 11 2 34 44 4807
2017 Seasonal 5 14 3 21 46 8 3 22 75 32
2017 Term 16 27 21 12 7 15 2 52 23 611
2017 Casual 31 12 12 8 4 25 8 64 18 138
2017 Student 15 26 9 5 12 27 6 61 25 94
2014 Indeterminate (permanent) 9 23 21 21 16 8 2 35 41 5059
2014 Seasonal 5 19 26 31 17 1 1 25 49 64
2014 Term 11 19 20 18 21 9 2 34 44 375
2014 Casual 17 18 27 6 9 18 3 45 20 177
2014 Student 19 16 9 4 6 29 18 65 17 31

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 36 36 13 9 5 0 0 73 14 5681
2018 Term 39 37 11 7 3 1 1 78 11 815
2018 Casual 46 41 8 4 1 1 0 87 5 149
2018 Student 45 35 4 5 8 3 0 83 13 77
2017 Indeterminate (permanent) 36 35 12 11 6 0 0 71 17 4813
2017 Seasonal 23 48 1 8 18 1 0 73 26 32
2017 Term 48 37 6 7 1 1 0 85 8 614
2017 Casual 64 20 4 7 3 0 2 86 10 139
2017 Student 41 32 11 5 8 0 2 75 13 94
2014 Indeterminate (permanent) 33 37 13 10 7 1 0 70 17 5061
2014 Seasonal 24 31 25 13 6 0 0 55 20 63
2014 Term 41 36 11 7 3 0 0 78 11 375
2014 Casual 53 30 9 5 2 0 0 84 7 178
2014 Student 61 34 4 2 0 0 0 95 2 31
2011 Indeterminate (permanent) 31 39 12 11 7 0 0 70 18 6483
2011 Seasonal 31 33 14 9 13 0 0 64 22 122
2011 Term 40 41 7 6 5 0 0 82 11 537
2011 Casual 42 42 13 2 2 0 0 84 3 143
2011 Student 35 41 12 6 3 3 0 78 9 74
2008 Indeterminate (permanent) 28 36 14 11 9 1 0 65 21 5685
2008 Seasonal 21 36 24 9 8 0 2 58 17 75
2008 Term 41 37 9 7 4 0 0 79 12 486
2008 Casual 39 40 12 3 4 1 1 81 7 138
2008 Student 28 48 6 14 2 0 2 78 16 51

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 19 34 19 14 7 3 5 58 22 2055
2018 Term 29 34 18 14 2 1 1 65 17 54
2017 Indeterminate (permanent) 18 34 17 15 8 3 5 56 25 1677
2017 Term 23 46 15 6 0 9 2 77 7 46
2014 Indeterminate (permanent) 18 37 17 12 8 2 5 59 22 1859
2014 Seasonal 8 54 0 28 0 9 0 69 31 12
2014 Term 15 25 23 26 8 2 2 41 35 22

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 23 48 10 14 5 0 0 71 19 5714
2018 Term 26 44 9 12 7 1 0 72 19 815
2018 Casual 33 42 8 11 2 1 2 78 14 149
2018 Student 44 34 4 10 6 1 0 79 17 77
2017 Indeterminate (permanent) 24 39 11 16 10 0 0 63 26 4812
2017 Seasonal 24 41 5 7 23 0 0 65 30 32
2017 Term 29 38 9 14 10 0 0 67 24 613
2017 Casual 41 32 8 9 6 1 3 76 16 139
2017 Student 39 34 13 3 7 0 4 76 10 94
2014 Indeterminate (permanent) 18 37 13 19 12 0 1 56 32 5054
2014 Seasonal 12 28 28 22 10 0 0 40 32 64
2014 Term 20 37 12 18 13 0 0 57 32 374
2014 Casual 32 34 10 16 6 0 2 67 22 178
2014 Student 37 34 11 17 0 0 2 72 17 31
2011 Indeterminate (permanent) 27 40 12 13 7 0 0 68 20 6484
2011 Seasonal 26 31 15 22 4 1 1 59 26 123
2011 Term 25 38 12 16 9 0 0 63 25 536
2011 Casual 28 34 18 13 2 2 3 65 15 143
2011 Student 45 37 9 3 3 0 2 84 6 74
2008 Indeterminate (permanent) 24 42 13 14 7 0 1 67 20 5684
2008 Seasonal 16 31 22 19 11 0 0 47 30 75
2008 Term 27 35 18 13 7 0 1 62 19 486
2008 Casual 33 33 15 9 6 1 3 69 16 140
2008 Student 29 41 18 8 4 0 0 70 12 48

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 46 39 8 5 2 0 0 86 7 5710
2018 Term 47 37 8 6 2 0 0 85 8 815
2018 Casual 57 33 5 4 1 0 0 90 5 150
2018 Student 44 39 9 7 0 1 0 84 7 75
2017 Indeterminate (permanent) 49 37 7 4 2 0 0 87 7 4805
2017 Seasonal 47 30 23 0 0 0 0 77 0 32
2017 Term 54 35 5 3 3 0 0 89 6 613
2017 Casual 64 24 6 4 1 0 0 88 5 138
2017 Student 57 29 9 3 0 0 2 88 3 94
2014 Indeterminate (permanent) 43 39 9 5 3 0 0 83 8 5054
2014 Seasonal 34 51 7 6 2 0 0 85 8 64
2014 Term 46 36 11 4 2 0 0 83 6 374
2014 Casual 58 27 9 5 2 0 0 85 6 178
2014 Student 45 39 14 0 2 0 0 84 2 31
2011 Indeterminate (permanent) 47 37 8 4 2 0 0 85 7 6482
2011 Seasonal 51 36 4 5 4 0 0 87 9 123
2011 Term 50 37 7 4 1 0 0 87 5 537
2011 Casual 54 32 6 7 2 0 0 86 9 142
2011 Student 56 31 9 3 2 0 0 86 5 74
2008 Indeterminate (permanent) 44 41 8 5 2 0 0 85 7 5689
2008 Seasonal 33 36 13 7 7 2 2 72 14 75
2008 Term 51 33 8 5 2 0 0 85 7 488
2008 Casual 52 37 6 3 0 0 0 90 4 140
2008 Student 42 41 11 5 0 0 0 83 5 50

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 49 39 6 4 2 0 0 88 6 5680
2018 Term 49 36 8 5 2 0 0 85 7 809
2018 Casual 55 34 3 5 2 0 0 89 8 150
2018 Student 42 44 8 3 1 3 0 88 4 77
2017 Indeterminate (permanent) 55 34 5 4 2 0 0 88 7 4798
2017 Seasonal 31 65 3 2 0 0 0 95 2 32
2017 Term 58 32 3 5 2 0 0 90 7 613
2017 Casual 70 17 6 5 2 0 0 87 7 139
2017 Student 59 32 7 1 0 0 2 92 1 94
2014 Indeterminate (permanent) 48 38 7 5 3 0 0 86 8 5050
2014 Seasonal 40 46 8 3 4 0 0 86 6 64
2014 Term 52 36 6 4 2 0 1 88 6 374
2014 Casual 60 25 10 4 1 0 0 85 5 178
2014 Student 48 44 4 4 0 0 0 93 4 31
2011 Indeterminate (permanent) 51 38 6 4 2 0 0 89 5 6488
2011 Seasonal 56 35 7 1 1 0 0 91 2 123
2011 Term 49 39 6 5 2 0 0 87 7 536
2011 Casual 57 28 7 7 1 0 0 85 8 143
2011 Student 57 26 10 2 4 0 1 84 6 74
2008 Indeterminate (permanent) 46 42 6 4 2 0 0 89 5 5685
2008 Seasonal 34 43 13 6 2 1 0 78 8 75
2008 Term 48 37 10 3 1 0 0 85 5 486
2008 Casual 43 41 9 6 1 0 0 84 7 140
2008 Student 34 50 12 2 2 0 0 84 4 50

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 19 36 18 16 10 2 0 55 27 5714
2018 Term 24 34 20 10 8 3 0 60 18 820
2018 Casual 29 37 14 9 3 7 1 71 13 150
2018 Student 43 25 16 7 1 8 0 74 9 76
2017 Indeterminate (permanent) 20 34 17 16 11 1 0 55 27 4805
2017 Seasonal 12 34 22 7 21 3 0 48 29 32
2017 Term 31 33 14 10 7 4 1 67 18 613
2017 Casual 45 20 12 6 3 10 4 76 10 138
2017 Student 43 29 11 8 0 5 5 79 9 94
2014 Indeterminate (permanent) 15 31 18 19 15 1 0 47 35 5059
2014 Seasonal 10 27 29 12 22 1 0 37 34 64
2014 Term 21 28 19 13 15 3 1 52 29 376
2014 Casual 30 25 10 9 10 8 8 66 22 178
2014 Student 55 23 4 2 2 13 2 92 4 31
2011 Indeterminate (permanent) 19 33 16 17 13 1 0 53 30 6486
2011 Seasonal 12 30 21 18 15 2 2 44 34 122
2011 Term 25 30 16 13 14 2 1 56 27 537
2011 Casual 23 28 17 11 7 10 4 60 20 143
2011 Student 33 29 17 10 3 8 1 68 13 74
2008 Indeterminate (permanent) 16 35 17 18 12 1 0 52 31 5687
2008 Seasonal 11 27 14 17 26 4 0 40 45 75
2008 Term 22 34 20 12 8 3 1 58 21 482
2008 Casual 24 26 25 10 6 7 2 55 17 140
2008 Student 30 43 15 6 2 0 3 75 9 50

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 22 33 15 14 13 2 1 57 28 5712
2018 Term 24 33 17 12 9 3 2 60 23 823
2018 Casual 22 38 17 7 4 6 6 69 12 150
2018 Student 34 32 5 4 6 9 9 81 13 77
2017 Indeterminate (permanent) 22 33 14 14 15 1 1 56 29 4801
2017 Seasonal 14 30 6 8 39 0 2 45 48 32
2017 Term 32 30 11 14 9 3 1 64 24 613
2017 Casual 39 12 6 8 7 6 21 71 20 137
2017 Student 36 27 9 9 2 6 11 76 13 93
2014 Indeterminate (permanent) 16 29 15 17 20 1 2 47 37 5062
2014 Seasonal 8 27 25 15 22 2 2 36 38 64
2014 Term 20 29 17 13 18 2 1 51 32 376
2014 Casual 26 16 16 10 14 6 11 51 30 178
2014 Student 35 14 11 9 4 2 26 67 18 31
2011 Indeterminate (permanent) 17 30 14 17 19 1 1 49 37 6485
2011 Seasonal 17 26 19 13 23 2 0 45 36 123
2011 Term 18 28 17 18 16 2 1 48 35 536
2011 Casual 21 24 18 12 13 3 10 51 29 143
2011 Student 24 29 12 6 6 5 17 68 16 74
2008 Indeterminate (permanent) 17 34 15 15 17 1 1 53 32 5684
2008 Seasonal 9 29 14 15 29 2 3 39 46 75
2008 Term 21 34 16 10 12 4 3 59 24 484
2008 Casual 19 26 18 14 6 8 8 54 25 140
2008 Student 31 12 20 13 4 2 19 54 21 50

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 42 13 10 6 0 0 71 17 5698
2018 Term 31 41 16 8 4 0 0 72 12 815
2018 Casual 36 37 17 4 3 2 1 75 7 148
2018 Student 34 36 17 4 5 4 0 73 9 77
2017 Indeterminate (permanent) 29 42 11 11 7 0 0 72 18 4794
2017 Seasonal 23 36 10 5 26 1 0 59 31 32
2017 Term 30 46 11 9 3 0 0 77 12 612
2017 Casual 48 31 8 8 3 2 1 81 11 138
2017 Student 41 30 9 12 5 0 3 73 17 93
2014 Indeterminate (permanent) 21 43 13 14 10 0 0 64 24 5054
2014 Seasonal 22 28 17 18 15 0 0 49 33 64
2014 Term 26 36 22 9 5 0 1 63 14 373
2014 Casual 31 36 16 9 5 0 2 69 15 177
2014 Student 29 34 22 2 2 0 11 71 4 31
2011 Indeterminate (permanent) 28 43 11 10 7 0 0 72 17 6479
2011 Seasonal 26 33 12 13 15 0 0 60 28 122
2011 Term 34 40 12 7 6 1 1 75 13 536
2011 Casual 33 34 18 7 6 1 1 68 13 143
2011 Student 30 37 11 14 7 0 1 68 21 74

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 33 38 15 8 5 0 0 71 14 5690
2018 Term 39 37 14 6 4 0 0 77 9 815
2018 Casual 43 34 13 7 1 0 1 79 8 149
2018 Student 47 30 6 10 3 4 0 80 14 77
2017 Indeterminate (permanent) 34 37 13 10 6 0 0 71 15 4797
2017 Seasonal 19 36 10 31 2 3 0 57 33 32
2017 Term 38 37 17 5 2 0 0 76 7 613
2017 Casual 58 26 4 6 4 0 3 86 10 137
2017 Student 47 27 12 4 5 0 4 78 10 94
2014 Indeterminate (permanent) 26 38 16 11 9 0 0 64 20 5059
2014 Seasonal 19 30 29 14 9 0 0 49 23 64
2014 Term 34 33 15 10 6 0 0 68 17 373
2014 Casual 46 36 10 6 2 0 0 82 8 175
2014 Student 31 53 11 4 0 2 0 85 4 31

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 38 17 11 6 0 0 66 17 5703
2018 Term 33 40 17 6 2 1 0 74 8 813
2018 Casual 44 37 11 7 1 0 0 82 8 149
2018 Student 44 31 10 9 3 3 0 77 12 77
2017 Indeterminate (permanent) 29 39 14 11 6 0 0 68 18 4797
2017 Seasonal 27 32 18 20 2 1 0 60 22 32
2017 Term 39 39 13 5 3 0 1 79 8 612
2017 Casual 62 22 7 2 6 0 1 85 8 137
2017 Student 51 28 9 6 5 0 2 80 11 94
2014 Indeterminate (permanent) 23 37 17 12 9 0 0 61 22 5058
2014 Seasonal 16 43 24 11 5 0 0 60 16 64
2014 Term 34 36 18 8 3 0 1 71 11 374
2014 Casual 48 29 16 5 1 0 0 78 6 174
2014 Student 34 49 17 0 0 0 0 83 0 31
2011 Indeterminate (permanent) 31 40 15 9 5 1 0 72 14 6486
2011 Seasonal 34 33 16 11 4 1 0 68 16 123
2011 Term 41 37 14 5 2 1 0 79 7 537
2011 Casual 49 33 12 5 0 0 2 83 5 142
2011 Student 46 26 16 2 1 0 9 79 4 74

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 19 39 23 11 5 3 0 60 17 5727
2018 Term 24 38 23 8 3 4 0 64 11 824
2018 Casual 26 40 19 4 2 9 0 73 7 150
2018 Student 39 36 10 4 3 8 0 82 7 77
2017 Indeterminate (permanent) 19 40 19 13 6 3 0 61 20 4800
2017 Seasonal 8 21 33 24 10 5 0 30 35 32
2017 Term 24 42 15 11 4 3 0 69 15 614
2017 Casual 47 32 6 5 2 6 1 85 8 139
2017 Student 36 29 9 4 8 8 6 76 14 94

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 35 35 13 10 6 0 0 71 16 5712
2018 Term 42 34 14 7 2 1 0 76 10 814
2018 Casual 44 32 16 2 1 2 4 80 3 150
2018 Student 52 28 5 3 8 3 1 83 11 75
2017 Indeterminate (permanent) 35 32 11 11 9 0 1 68 20 4801
2017 Seasonal 23 34 36 5 3 0 0 57 8 32
2017 Term 45 33 12 5 3 1 1 79 9 611
2017 Casual 56 30 7 3 2 1 1 89 5 139
2017 Student 56 21 12 4 5 0 2 79 9 94
2014 Indeterminate (permanent) 30 34 14 12 9 0 1 64 22 5054
2014 Seasonal 19 29 24 15 14 0 0 48 28 64
2014 Term 33 27 14 14 10 0 2 61 25 373
2014 Casual 48 27 13 6 3 0 3 78 9 178
2014 Student 46 32 16 6 0 0 0 79 6 31
2011 Indeterminate (permanent) 34 35 13 10 7 0 0 70 17 6486
2011 Seasonal 24 36 8 11 18 0 2 61 30 122
2011 Term 41 34 11 5 8 0 1 76 13 536
2011 Casual 50 28 8 6 5 2 2 81 11 143
2011 Student 40 26 14 13 6 0 1 66 19 74

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 29 33 20 10 7 0 1 63 17 5717
2018 Term 46 34 13 4 2 0 0 81 6 815
2018 Casual 51 42 4 2 0 0 0 94 3 150
2018 Student 51 31 8 5 1 3 1 85 7 77
2017 Indeterminate (permanent) 26 35 21 10 5 0 2 63 15 4811
2017 Seasonal 22 61 9 0 0 1 7 90 0 32
2017 Term 40 41 12 2 2 0 2 84 4 613
2017 Casual 53 34 6 1 2 1 3 90 4 139
2017 Student 54 34 7 1 3 0 1 89 4 94
2014 Indeterminate (permanent) 26 35 22 10 6 0 1 61 16 5057
2014 Seasonal 37 50 9 1 0 0 2 90 1 64
2014 Term 43 37 13 5 2 0 1 80 7 372
2014 Casual 53 40 5 0 1 0 0 93 2 177
2014 Student 46 35 14 3 0 0 2 83 3 31
2011 Indeterminate (permanent) 24 34 24 11 7 0 1 58 18 6486
2011 Seasonal 35 40 15 4 3 0 3 77 8 122
2011 Term 37 42 16 3 1 0 1 80 4 535
2011 Casual 48 35 11 2 3 1 1 85 4 143
2011 Student 45 25 10 6 11 0 3 73 17 74
2008 Indeterminate (permanent) 22 34 24 12 8 0 1 56 19 5685
2008 Seasonal 31 42 23 0 1 2 1 75 1 75
2008 Term 37 39 16 5 2 0 1 77 8 487
2008 Casual 47 33 13 4 0 0 3 83 4 140
2008 Student 36 39 14 9 0 0 2 76 9 51

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Indeterminate (permanent) 24 44 32 5706
2018 Term 23 39 37 811
2018 Casual 25 45 30 147
2018 Student 39 37 24 76
2017 Indeterminate (permanent) 22 46 33 4812
2017 Seasonal 35 25 41 32
2017 Term 16 45 39 612
2017 Casual 31 40 29 139
2017 Student 41 31 27 94
2014 Indeterminate (permanent) 24 44 32 5061
2014 Seasonal 23 65 12 64
2014 Term 22 46 32 374
2014 Casual 36 31 34 178
2014 Student 54 16 31 30
2011 Indeterminate (permanent) 24 50 27 6489
2011 Seasonal 32 54 14 123
2011 Term 22 47 31 536
2011 Casual 37 41 22 142
2011 Student 37 39 24 73

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Indeterminate (permanent) 25 38 21 10 0 6 1374
2018 Term 4 29 15 14 34 5 196
2018 Casual 10 27 4 7 46 7 42
2017 Indeterminate (permanent) 26 38 21 7 0 8 1116
2017 Term 5 31 17 5 35 5 118
2017 Casual 17 8 2 9 60 5 44
2017 Student 0 2 5 5 83 5 42
2014 Indeterminate (permanent) 30 31 20 11 9999 8 1241
2014 Seasonal 28 35 20 12 9999 5 17
2014 Term 12 32 9 23 9999 24 83
2014 Casual 15 22 12 12 9999 38 77
2014 Student 0 3 26 9 9999 61 17
2011 Indeterminate (permanent) 33 30 24 8 9999 6 1539
2011 Seasonal 43 20 10 22 9999 4 36
2011 Term 4 40 16 12 9999 28 120
2011 Casual 10 13 12 21 9999 45 59
2011 Student 0 16 6 21 9999 57 29
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 42 41 9 5 2 0 0 83 8 5719
2018 Term 44 42 10 3 1 0 0 86 5 816
2018 Casual 47 41 6 2 1 1 0 90 4 149
2018 Student 43 40 4 6 3 4 0 86 9 77
2017 Indeterminate (permanent) 37 41 11 7 4 0 0 78 11 4798
2017 Seasonal 31 52 16 0 1 0 0 83 1 32
2017 Term 45 45 6 4 1 0 0 90 5 613
2017 Casual 67 22 7 2 2 0 0 89 4 139
2017 Student 44 37 9 5 3 0 2 82 8 94
2014 Indeterminate (permanent) 33 41 13 7 5 1 0 75 12 5055
2014 Seasonal 21 50 17 9 1 0 0 72 11 64
2014 Term 38 38 15 5 3 0 0 76 9 374
2014 Casual 44 37 12 5 0 2 0 82 5 176
2014 Student 44 44 9 2 2 0 0 87 4 31
2011 Indeterminate (permanent) 33 44 12 6 4 1 0 78 10 6483
2011 Seasonal 36 39 15 4 5 1 1 77 9 122
2011 Term 37 48 9 5 1 0 0 85 6 537
2011 Casual 47 30 15 4 2 2 1 79 6 143
2011 Student 40 41 15 3 1 0 0 81 4 74
2008 Indeterminate (permanent) 39 41 10 5 3 1 0 81 8 5679
2008 Seasonal 34 36 14 7 2 8 0 75 9 75
2008 Term 43 41 11 1 1 2 0 86 3 487
2008 Casual 48 34 15 2 0 1 0 83 2 139
2008 Student 30 46 14 6 3 2 0 77 9 51

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 44 20 12 6 1 0 62 18 5709
2018 Term 26 42 19 8 3 2 0 70 11 823
2018 Casual 31 41 13 6 1 8 1 78 8 150
2018 Student 40 39 12 4 0 5 0 83 4 75
2017 Indeterminate (permanent) 19 39 20 14 7 1 0 59 21 4808
2017 Seasonal 14 36 20 22 5 3 0 52 28 32
2017 Term 30 44 14 7 3 1 0 75 11 614
2017 Casual 49 35 6 5 2 1 1 86 8 138
2017 Student 44 36 13 2 5 0 0 80 8 94
2014 Indeterminate (permanent) 13 37 23 15 10 2 0 51 26 5062
2014 Seasonal 10 44 25 17 4 0 0 54 21 64
2014 Term 18 43 25 9 4 1 1 62 13 376
2014 Casual 36 29 15 8 3 7 1 71 12 178
2014 Student 47 34 18 2 0 0 0 80 2 31
2011 Indeterminate (permanent) 15 39 21 15 9 2 0 55 24 6484
2011 Seasonal 18 35 27 10 7 2 1 55 17 123
2011 Term 22 41 18 10 6 2 0 64 17 537
2011 Casual 30 36 20 10 2 2 0 67 12 143
2011 Student 29 38 19 12 0 3 0 69 12 74

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 10 26 39 17 6 1 1 24 37 5696
2018 Term 7 20 37 25 8 2 2 34 28 814
2018 Casual 7 12 39 16 21 2 4 40 19 149
2018 Student 6 10 30 25 19 5 4 49 19 77
2017 Indeterminate (permanent) 10 26 39 16 6 0 3 23 36 4801
2017 Seasonal 7 6 32 38 7 1 8 50 14 32
2017 Term 5 19 36 19 16 2 4 37 25 607
2017 Casual 4 8 41 21 16 3 8 41 13 138
2017 Student 6 15 24 23 17 3 11 46 25 94
2014 Indeterminate (permanent) 12 31 36 15 4 1 1 19 44 5048
2014 Seasonal 5 29 39 22 3 3 0 26 34 62
2014 Term 6 25 34 20 11 1 3 32 32 368
2014 Casual 3 15 37 25 9 3 7 39 21 177
2014 Student 7 2 36 26 26 0 4 53 10 31
2011 Indeterminate (permanent) 12 31 36 14 5 1 2 19 44 6465
2011 Seasonal 10 17 36 23 9 0 6 34 28 122
2011 Term 6 19 37 23 11 1 2 36 26 529
2011 Casual 6 17 32 22 17 1 6 42 25 141
2011 Student 10 23 24 23 9 7 4 36 37 74
2008 Indeterminate (permanent) 10 30 37 15 5 0 2 20 41 5658
2008 Seasonal 8 23 33 23 5 2 7 30 34 74
2008 Term 8 19 36 22 10 2 3 34 29 481
2008 Casual 4 18 29 25 12 3 9 42 25 139
2008 Student 14 15 32 20 12 2 6 34 31 51

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 13 23 32 20 10 2 1 31 37 5679
2018 Term 8 16 28 26 17 3 2 45 25 810
2018 Casual 4 15 24 22 23 8 4 51 22 147
2018 Student 5 13 13 25 32 8 4 65 21 77
2017 Indeterminate (permanent) 13 25 31 19 9 2 3 28 39 4787
2017 Seasonal 13 8 21 41 13 1 3 57 21 32
2017 Term 7 18 27 18 23 3 4 44 27 604
2017 Casual 4 9 16 29 23 8 11 64 16 139
2017 Student 5 11 11 23 33 10 8 68 19 94
2014 Indeterminate (permanent) 18 28 32 14 6 1 1 20 47 5046
2014 Seasonal 18 31 26 15 9 0 1 24 50 63
2014 Term 15 23 28 17 12 2 4 31 40 370
2014 Casual 12 13 22 22 17 5 9 46 29 176
2014 Student 2 6 28 20 34 4 7 60 8 31
2011 Indeterminate (permanent) 14 24 33 18 7 2 2 26 40 6455
2011 Seasonal 12 22 28 14 17 4 3 34 36 121
2011 Term 10 15 32 22 15 3 3 39 27 527
2011 Casual 6 12 29 26 12 9 7 45 21 142
2011 Student 9 22 15 21 15 12 7 45 37 74
2008 Indeterminate (permanent) 12 24 32 20 9 1 2 29 38 5655
2008 Seasonal 5 26 40 14 7 0 7 24 33 73
2008 Term 10 17 30 21 15 4 3 39 28 480
2008 Casual 5 9 28 24 19 4 10 51 17 139
2008 Student 13 8 17 21 26 8 6 55 25 51

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 19 28 30 14 6 1 2 20 48 5683
2018 Term 11 23 30 19 10 4 3 31 37 810
2018 Casual 11 13 27 23 15 7 4 42 28 148
2018 Student 13 21 21 13 19 6 6 37 39 77
2017 Indeterminate (permanent) 18 27 31 14 6 2 3 21 47 4796
2017 Seasonal 10 15 32 27 4 3 9 35 28 32
2017 Term 13 16 31 16 15 3 5 34 32 603
2017 Casual 8 11 33 17 19 4 7 41 21 139
2017 Student 7 20 28 16 17 7 6 38 31 93
2014 Indeterminate (permanent) 31 29 24 10 4 1 2 14 61 5042
2014 Seasonal 15 39 27 13 6 0 1 19 54 62
2014 Term 20 22 24 19 12 1 3 32 43 368
2014 Casual 15 21 27 14 10 7 6 28 42 175
2014 Student 11 26 14 13 17 11 7 36 46 31
2011 Indeterminate (permanent) 20 28 29 13 5 2 3 19 50 6459
2011 Seasonal 16 25 28 15 11 1 5 27 43 121
2011 Term 11 21 30 18 12 4 4 33 35 526
2011 Casual 5 15 38 16 12 5 9 32 23 140
2011 Student 14 26 17 18 10 9 5 33 47 74
2008 Indeterminate (permanent) 16 27 32 15 6 2 3 22 44 5646
2008 Seasonal 20 25 30 14 1 4 7 17 50 72
2008 Term 10 21 31 19 10 6 3 33 34 478
2008 Casual 5 16 31 15 15 7 11 37 26 139
2008 Student 11 20 26 18 14 7 3 36 35 51

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 8 18 34 27 10 1 2 38 26 5665
2018 Term 3 7 27 35 23 2 2 61 11 807
2018 Casual 1 10 21 39 22 4 3 65 12 148
2018 Student 3 8 17 26 39 5 3 70 11 77
2017 Indeterminate (permanent) 8 16 35 26 11 1 4 39 25 4781
2017 Seasonal 0 5 5 38 13 3 36 84 8 32
2017 Term 6 5 25 28 27 2 6 61 12 608
2017 Casual 4 6 23 29 27 1 10 63 11 138
2017 Student 0 5 18 17 44 7 9 72 7 94
2014 Indeterminate (permanent) 10 19 35 24 9 1 2 34 31 5034
2014 Seasonal 1 12 28 37 19 0 4 58 13 62
2014 Term 6 9 24 37 20 1 3 59 16 370
2014 Casual 1 5 20 30 30 3 10 69 8 176
2014 Student 0 0 17 44 36 0 4 83 0 31
2011 Indeterminate (permanent) 9 19 35 25 8 1 3 34 29 6450
2011 Seasonal 9 12 26 24 20 1 8 48 24 120
2011 Term 4 7 30 30 22 3 4 56 12 527
2011 Casual 4 7 25 24 25 5 9 58 14 141
2011 Student 3 7 25 27 30 5 4 62 11 74
2008 Indeterminate (permanent) 8 20 36 24 9 0 3 34 28 5650
2008 Seasonal 6 12 38 21 10 0 13 35 21 73
2008 Term 2 9 26 34 23 3 2 61 12 478
2008 Casual 1 6 21 32 25 4 11 67 9 139
2008 Student 0 8 28 26 34 2 3 62 9 51

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 25 30 17 8 1 1 26 44 5689
2018 Term 6 16 23 30 17 4 4 51 24 814
2018 Casual 3 13 16 36 22 4 5 64 18 147
2018 Student 6 8 13 32 30 6 4 70 16 77
2017 Indeterminate (permanent) 18 24 30 15 8 1 4 23 45 4793
2017 Seasonal 8 5 20 47 13 3 4 65 14 32
2017 Term 7 13 24 21 27 3 5 52 22 607
2017 Casual 5 7 15 27 27 5 14 68 14 139
2017 Student 3 6 12 19 40 7 13 73 11 94
2014 Indeterminate (permanent) 30 29 23 11 6 1 1 17 59 5049
2014 Seasonal 14 25 32 20 6 0 4 27 40 62
2014 Term 11 22 26 23 12 2 4 38 35 370
2014 Casual 7 11 26 20 23 4 8 49 21 175
2014 Student 2 15 20 20 24 0 20 55 21 31
2011 Indeterminate (permanent) 24 28 26 12 6 1 2 19 54 6461
2011 Seasonal 14 20 29 19 12 1 5 33 37 121
2011 Term 11 20 24 22 16 2 4 41 33 528
2011 Casual 7 19 23 18 20 7 6 44 29 141
2011 Student 3 18 13 24 22 9 12 57 27 74
2008 Indeterminate (permanent) 21 28 27 14 7 1 2 22 50 5654
2008 Seasonal 9 26 30 21 7 0 7 31 37 74
2008 Term 6 16 23 29 19 4 4 52 24 479
2008 Casual 3 15 19 24 25 1 14 57 20 140
2008 Student 9 14 20 24 29 2 2 55 25 51

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 15 23 28 20 10 2 2 31 39 5677
2018 Term 11 17 22 21 19 5 4 44 31 808
2018 Casual 6 20 21 10 23 14 5 41 33 148
2018 Student 3 9 12 22 37 8 9 71 14 76
2017 Indeterminate (permanent) 15 22 28 20 9 2 4 31 39 4795
2017 Seasonal 6 15 41 13 16 1 8 31 23 32
2017 Term 10 18 23 18 23 4 4 44 31 607
2017 Casual 7 11 18 23 21 9 11 56 22 139
2017 Student 6 4 15 13 31 11 19 64 14 94
2014 Indeterminate (permanent) 15 22 28 21 9 2 3 32 39 5042
2014 Seasonal 26 28 29 9 7 0 1 17 54 63
2014 Term 18 18 25 20 12 2 5 34 39 370
2014 Casual 13 12 23 20 10 10 11 38 32 176
2014 Student 7 9 15 14 28 7 20 58 22 31
2011 Indeterminate (permanent) 12 21 29 22 11 1 4 35 35 6455
2011 Seasonal 22 25 19 10 17 3 4 29 51 121
2011 Term 13 17 24 19 15 6 7 39 34 529
2011 Casual 12 14 24 14 15 7 13 36 34 141
2011 Student 6 12 16 12 24 19 12 51 25 74
2008 Indeterminate (permanent) 14 23 28 20 10 1 4 32 39 5655
2008 Seasonal 19 21 28 15 8 0 9 25 44 74
2008 Term 12 19 26 19 13 5 6 36 35 480
2008 Casual 8 21 21 12 13 12 13 33 38 139
2008 Student 11 14 10 19 34 5 6 60 28 51

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 26 32 13 6 2 2 21 46 5692
2018 Term 11 20 31 18 12 4 3 32 34 809
2018 Casual 3 16 31 18 18 7 6 41 23 148
2018 Student 14 10 25 14 21 9 6 42 29 77
2017 Indeterminate (permanent) 17 26 33 12 6 2 4 19 46 4801
2017 Seasonal 6 12 39 7 9 3 24 21 25 32
2017 Term 11 15 28 24 15 3 4 42 28 608
2017 Casual 8 10 25 22 19 7 9 49 21 139
2017 Student 8 13 22 16 21 10 11 47 26 94
2014 Indeterminate (permanent) 27 27 27 10 5 2 2 15 56 5050
2014 Seasonal 16 34 22 17 6 0 4 24 53 62
2014 Term 16 22 31 12 12 3 5 26 41 369
2014 Casual 12 17 23 14 16 7 11 37 35 176
2014 Student 11 17 18 15 15 9 15 39 37 31

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 37 35 10 11 7 1 0 73 17 5694
2018 Term 43 30 8 11 5 1 1 75 17 822
2018 Casual 45 34 9 8 1 3 1 82 9 149
2018 Student 62 22 4 8 1 3 0 86 9 76
2017 Indeterminate (permanent) 37 32 11 11 8 1 1 70 19 4804
2017 Seasonal 25 39 3 10 21 1 2 66 31 32
2017 Term 50 27 10 7 5 1 0 78 12 613
2017 Casual 67 20 5 2 2 2 1 90 4 139
2017 Student 56 20 13 4 5 0 2 77 9 93
2014 Indeterminate (permanent) 38 33 10 11 7 1 1 72 18 5060
2014 Seasonal 22 38 17 19 4 0 0 61 23 64
2014 Term 38 30 12 13 6 1 1 70 19 375
2014 Casual 56 29 5 5 5 0 0 86 9 177
2014 Student 62 21 4 9 0 0 4 87 10 31

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 41 40 8 8 3 0 0 81 11 5695
2018 Term 49 36 7 5 3 0 0 85 8 819
2018 Casual 60 32 3 4 0 0 1 92 4 150
2018 Student 73 21 3 1 1 1 0 95 3 77
2017 Indeterminate (permanent) 35 42 9 9 4 0 0 78 13 4801
2017 Seasonal 23 24 25 22 3 1 2 48 26 32
2017 Term 55 34 4 5 2 0 0 88 7 613
2017 Casual 68 24 5 2 0 0 2 93 2 138
2017 Student 57 26 6 8 0 0 2 85 8 94
2014 Indeterminate (permanent) 35 43 10 8 3 0 0 79 11 5060
2014 Seasonal 22 44 20 11 3 0 0 66 14 64
2014 Term 37 39 14 7 4 0 0 76 10 375
2014 Casual 54 37 7 1 1 1 0 91 2 178
2014 Student 65 20 2 2 6 2 4 90 8 31

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 36 43 11 6 3 1 0 80 9 5698
2018 Term 39 39 13 5 2 1 1 80 7 821
2018 Casual 41 39 12 5 0 2 1 82 5 150
2018 Student 52 34 8 0 4 3 0 88 4 77

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 34 38 18 4 2 3 1 75 6 5713
2018 Term 39 35 14 3 2 5 1 79 6 823
2018 Casual 37 42 11 2 1 6 1 85 4 149
2018 Student 49 31 5 4 3 8 0 87 7 77
2017 Indeterminate (permanent) 31 36 18 5 3 5 1 72 9 4800
2017 Seasonal 14 18 54 5 1 6 2 34 7 32
2017 Term 43 35 8 3 3 5 4 85 7 612
2017 Casual 62 24 6 2 1 5 1 91 2 139
2017 Student 43 34 10 6 3 1 2 80 10 94
2014 Indeterminate (permanent) 32 38 17 4 3 5 1 74 8 5052
2014 Seasonal 19 30 34 9 3 6 0 52 12 64
2014 Term 39 27 18 5 2 6 1 72 9 374
2014 Casual 38 34 11 7 0 9 2 79 8 178
2014 Student 72 18 7 0 0 2 2 92 0 31

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 32 42 15 6 3 2 0 76 8 5713
2018 Term 41 40 10 5 2 2 1 82 7 823
2018 Casual 48 38 8 3 2 1 1 87 5 149
2018 Student 63 29 3 3 1 1 0 93 4 76
2017 Indeterminate (permanent) 30 42 14 6 3 3 1 75 10 4806
2017 Seasonal 23 26 38 8 0 3 2 52 9 32
2017 Term 48 39 8 2 2 1 0 88 4 612
2017 Casual 56 37 3 2 1 1 0 94 3 139
2017 Student 58 28 4 4 1 3 2 90 5 94
2014 Indeterminate (permanent) 30 40 16 7 3 3 0 73 10 5056
2014 Seasonal 10 47 30 10 1 1 0 58 11 64
2014 Term 35 37 14 8 4 3 0 74 12 374
2014 Casual 42 33 13 7 0 5 0 79 7 178
2014 Student 53 31 15 0 0 0 2 85 0 31
2011 Indeterminate (permanent) 25 41 18 8 5 3 0 68 13 6483
2011 Seasonal 21 24 26 15 9 4 1 47 25 123
2011 Term 34 37 12 6 7 3 0 74 14 536
2011 Casual 44 28 18 4 4 2 0 73 8 142
2011 Student 36 41 10 7 4 3 0 78 12 74

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 39 40 11 6 3 0 0 79 10 5708
2018 Term 52 36 8 3 2 0 0 88 5 822
2018 Casual 54 37 4 4 0 0 1 92 4 149
2018 Student 69 25 1 1 1 1 1 96 3 77
2017 Indeterminate (permanent) 37 39 12 7 5 0 0 76 12 4809
2017 Seasonal 27 32 16 22 2 1 0 60 24 32
2017 Term 58 29 9 4 1 0 0 86 4 613
2017 Casual 74 19 3 2 0 1 0 95 2 138
2017 Student 66 21 3 6 3 0 0 88 9 94
2014 Indeterminate (permanent) 35 40 12 8 5 0 0 75 13 5059
2014 Seasonal 21 46 14 13 6 0 0 67 19 64
2014 Term 41 36 16 6 1 0 0 77 7 376
2014 Casual 57 33 4 5 1 0 0 90 6 178
2014 Student 69 27 2 2 0 0 0 96 2 31
2011 Indeterminate (permanent) 31 41 14 8 6 1 0 73 14 6480
2011 Seasonal 32 30 10 15 12 0 0 63 27 123
2011 Term 44 34 8 8 6 1 0 79 13 536
2011 Casual 51 33 9 5 2 0 0 84 7 143
2011 Student 47 31 12 5 3 1 0 79 8 74
2008 Indeterminate (permanent) 29 42 13 9 6 0 0 71 15 5677
2008 Seasonal 12 39 22 13 13 1 0 51 27 74
2008 Term 36 44 13 4 2 0 1 81 6 486
2008 Casual 49 41 5 4 1 0 1 90 5 138
2008 Student 54 36 3 5 2 0 0 91 6 51

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 19 37 18 12 9 4 2 59 22 5702
2018 Term 25 33 19 7 5 6 4 65 14 820
2018 Casual 32 39 8 3 4 11 4 82 8 150
2018 Student 36 31 8 4 3 14 4 83 8 77
2017 Indeterminate (permanent) 23 32 16 13 10 4 2 59 24 4810
2017 Seasonal 18 22 26 11 19 4 0 42 31 32
2017 Term 35 32 16 5 5 5 3 73 10 614
2017 Casual 55 13 8 3 3 13 5 82 8 139
2017 Student 37 24 3 8 7 7 13 77 19 94
2014 Indeterminate (permanent) 25 36 15 11 9 2 2 64 20 5060
2014 Seasonal 23 31 28 10 5 2 1 55 16 64
2014 Term 31 31 15 12 6 3 3 65 19 375
2014 Casual 46 30 10 3 2 7 4 84 5 178
2014 Student 36 29 2 5 6 2 20 84 14 31

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 29 40 13 10 5 2 1 71 15 5718
2018 Term 30 35 14 11 4 4 1 69 17 821
2018 Casual 33 29 17 9 4 6 1 68 14 150
2018 Student 36 35 6 12 5 3 3 75 18 77
2017 Indeterminate (permanent) 33 38 12 9 6 2 0 73 15 4798
2017 Seasonal 22 41 3 28 1 2 2 66 31 32
2017 Term 40 33 9 6 6 4 3 78 13 612
2017 Casual 55 21 5 4 4 11 0 85 9 139
2017 Student 32 30 15 9 7 6 2 67 17 94
2014 Indeterminate (permanent) 35 40 11 7 5 2 1 77 12 5058
2014 Seasonal 20 42 14 14 4 5 0 66 19 64
2014 Term 35 32 15 9 5 4 1 70 14 375
2014 Casual 26 33 12 9 6 12 2 69 18 178
2014 Student 54 18 9 0 4 8 7 85 4 31
2011 Indeterminate (permanent) 35 37 11 8 5 3 1 75 13 6483
2011 Seasonal 28 36 12 7 10 6 0 69 19 123
2011 Term 37 41 8 5 4 4 2 83 9 537
2011 Casual 34 30 14 8 2 11 0 72 12 142
2011 Student 38 28 11 9 2 11 1 75 13 74
2008 Indeterminate (permanent) 31 37 13 9 6 3 1 70 17 5682
2008 Seasonal 21 36 9 13 9 9 3 64 25 75
2008 Term 30 37 11 10 3 6 3 74 14 487
2008 Casual 36 31 14 6 4 7 2 73 12 137
2008 Student 38 27 7 19 8 0 2 66 27 51

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 25 41 19 9 4 1 0 67 14 5704
2018 Term 33 40 18 6 3 1 0 73 9 820
2018 Casual 32 45 11 6 1 4 1 81 8 150
2018 Student 52 27 10 4 1 4 1 84 5 77

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 28 19 15 13 6 1 49 31 5710
2018 Term 24 28 19 11 8 9 1 58 21 823
2018 Casual 22 32 15 9 2 14 4 67 14 150
2018 Student 41 32 7 3 5 9 4 83 9 76
2017 Indeterminate (permanent) 17 28 17 16 14 6 1 48 33 4794
2017 Seasonal 15 29 15 8 23 9 0 49 34 32
2017 Term 25 33 10 10 10 11 1 65 23 611
2017 Casual 41 20 11 4 4 15 6 77 9 139
2017 Student 28 22 11 4 8 20 8 68 17 94
2014 Indeterminate (permanent) 16 27 17 17 15 6 1 46 35 5061
2014 Seasonal 12 28 16 17 19 6 1 43 39 64
2014 Term 17 22 20 17 17 6 0 42 36 376
2014 Casual 22 22 17 11 4 19 5 58 20 178
2014 Student 37 14 24 4 2 7 13 63 7 31
2011 Indeterminate (permanent) 14 27 17 17 15 7 2 45 35 6478
2011 Seasonal 13 31 12 16 23 3 1 47 41 123
2011 Term 18 24 19 12 16 9 2 48 31 536
2011 Casual 17 24 17 13 9 13 7 52 27 142
2011 Student 24 14 13 19 11 13 6 47 37 74

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 15 85 5725
2018 Seasonal 18 82 55
2018 Term 13 87 818
2018 Casual 9 91 150

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 51 833
2018 Term 61 94

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 61 831
2018 Term 57 92
2018 Casual 49 11

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 824
2018 Term 9 92
2018 Casual 0 11

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 1 824
2018 Casual 0 11

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 824
2018 Term 5 92
2018 Casual 0 11

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 11 825
2018 Casual 0 11

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 825
2018 Casual 0 11

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 41 828
2018 Term 37 90
2018 Casual 49 12

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 42 828
2018 Term 30 90
2018 Casual 53 12

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 45 827
2018 Term 42 90
2018 Casual 57 12

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 37 829
2018 Term 41 90
2018 Casual 59 12

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 34 824
2018 Term 30 90

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 58 833
2018 Term 58 91
2018 Casual 64 13

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 35 829
2018 Term 32 90

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 1 823
2018 Casual 0 12

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 825
2018 Term 15 90

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 825
2018 Term 10 90

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 43 826
2018 Term 38 90
2018 Casual 38 12

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 34 829
2018 Term 42 90
2018 Casual 57 12

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 14 824
2018 Term 13 91

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 53 826
2018 Term 46 92

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 31 826
2018 Term 32 91

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 824

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 14 827
2018 Term 5 91

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 11 825
2018 Term 7 91

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 5 825

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 20 825
2018 Term 18 91

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 11 824
2018 Term 9 91

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 28 829
2018 Term 37 92

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 784
2018 Term 20 89

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 21 781
2018 Term 31 88

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 781
2018 Term 14 88

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 781
2018 Term 17 88

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 781
2018 Term 15 88

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 782
2018 Term 13 88

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 11 782
2018 Term 15 88

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 11 783
2018 Term 10 88

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 782
2018 Term 9 88

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 28 784
2018 Term 21 88

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 781

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 43 786
2018 Term 44 88

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 1 781

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 59 787
2018 Term 44 88

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 783

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 782
2018 Term 9 88

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 14 23 23 9 8 19 3 48 23 5712
2018 Term 17 18 21 6 3 26 9 54 13 815
2018 Casual 26 21 10 4 2 31 7 75 9 150
2018 Student 27 21 8 1 1 27 14 82 4 77
2017 Indeterminate (permanent) 15 22 21 10 10 18 5 47 26 4809
2017 Seasonal 10 6 36 13 19 11 4 19 38 32
2017 Term 23 13 27 2 3 24 7 52 9 613
2017 Casual 28 18 8 2 3 28 13 77 8 139
2017 Student 16 15 6 3 5 38 17 69 18 94
2014 Indeterminate (permanent) 14 24 21 10 8 19 4 49 24 5060
2014 Seasonal 8 27 21 18 15 8 3 39 37 63
2014 Term 18 20 22 7 7 21 6 52 18 374
2014 Casual 22 21 13 1 3 30 10 71 7 177
2014 Student 17 12 4 0 2 36 30 84 5 31

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 36 19 7 5 5 0 66 14 5706
2018 Term 33 35 15 7 2 8 1 74 10 815
2018 Casual 40 29 9 3 2 16 1 83 6 150
2018 Student 47 31 5 4 1 12 0 88 6 77
2017 Indeterminate (permanent) 24 32 20 10 6 7 1 61 17 4804
2017 Seasonal 14 15 44 3 18 5 1 31 22 32
2017 Term 38 28 17 3 3 10 1 75 7 611
2017 Casual 59 17 4 2 2 13 3 89 6 139
2017 Student 34 26 9 5 2 20 4 79 10 93
2014 Indeterminate (permanent) 23 34 20 8 6 8 1 62 16 5062
2014 Seasonal 17 30 27 13 10 4 0 49 23 63
2014 Term 29 28 20 10 4 7 1 62 16 375
2014 Casual 35 20 16 3 3 19 5 72 7 177
2014 Student 41 18 13 0 0 20 9 82 0 31
2011 Indeterminate (permanent) 28 40 16 7 4 4 0 72 12 6473
2011 Seasonal 28 37 13 14 4 5 0 67 19 123
2011 Term 34 37 13 6 4 6 0 75 11 534
2011 Casual 34 34 21 3 1 7 0 74 3 142
2011 Student 37 36 14 3 1 9 0 80 4 73

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 7 93 5711
2018 Term 5 95 820

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 37 360
2018 Term 55 37

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 73 366
2018 Term 57 37

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 359

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 1 359

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 359

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 11 359

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 359

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 16 361
2018 Term 19 36

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 362
2018 Term 19 36

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 362

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 361

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 22 361
2018 Term 23 36

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 36 364
2018 Term 57 36

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 361

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Term 0 36

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 363
2018 Term 10 36

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 18 364

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Term 0 36

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 16 361

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Term 0 36

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 19 363
2018 Term 17 36

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 33 365
2018 Term 34 36

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 17 363
2018 Term 30 36

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 363

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 14 365

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 361
2018 Term 0 36

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 5 361

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 362
2018 Term 17 36

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 361

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 47 364
2018 Term 37 36

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 5 345

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 19 344
2018 Term 30 34

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 2 344

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 345

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 344

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 344

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 344

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 11 345

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 345

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 24 345
2018 Term 20 34

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 346
2018 Term 17 34

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 43 348
2018 Term 34 34

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 2 344
2018 Term 0 34

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 62 351
2018 Term 50 34

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 344

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 16 344

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 16 22 26 4 3 24 4 53 11 5709
2018 Term 20 16 22 4 1 29 7 57 9 817
2018 Casual 27 22 9 0 2 35 5 81 3 148
2018 Student 26 18 5 1 0 34 14 87 3 76
2017 Indeterminate (permanent) 16 21 24 4 4 25 5 54 12 4808
2017 Seasonal 11 6 36 3 0 39 5 31 5 32
2017 Term 27 15 15 3 2 31 6 68 7 613
2017 Casual 37 9 10 0 3 30 11 78 5 139
2017 Student 27 16 3 7 0 34 14 81 14 94
2014 Indeterminate (permanent) 14 21 24 5 4 27 5 52 12 5055
2014 Seasonal 8 32 34 6 3 16 2 49 10 64
2014 Term 19 18 21 4 3 30 5 57 11 374
2014 Casual 19 18 12 3 0 38 11 72 5 177
2014 Student 18 14 5 0 0 42 20 86 0 31

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 35 21 5 3 8 1 69 8 5687
2018 Term 34 33 15 5 1 11 1 77 6 816
2018 Casual 38 31 7 0 2 21 2 88 2 149
2018 Student 51 25 7 3 0 12 3 89 3 76
2017 Indeterminate (permanent) 27 34 19 5 4 10 1 69 10 4795
2017 Seasonal 22 5 40 2 0 30 1 39 2 32
2017 Term 42 26 11 6 2 12 1 78 9 611
2017 Casual 54 23 5 0 2 10 5 91 3 139
2017 Student 36 23 9 3 0 23 7 83 4 94
2014 Indeterminate (permanent) 25 32 21 6 3 13 1 66 10 5051
2014 Seasonal 16 36 28 10 0 10 0 58 11 64
2014 Term 33 25 19 6 3 13 1 68 10 374
2014 Casual 31 24 9 3 0 27 6 82 5 178
2014 Student 31 17 17 0 0 25 10 74 0 30
2011 Indeterminate (permanent) 31 39 16 5 3 6 0 75 8 6471
2011 Seasonal 27 39 15 6 5 8 0 71 12 123
2011 Term 38 35 15 4 3 5 0 77 7 537
2011 Casual 39 36 14 3 0 7 0 82 3 142
2011 Student 43 29 13 2 1 10 0 81 4 73
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 52 27 11 4 4 1 0 80 8 5677
2018 Term 56 25 11 2 3 2 0 83 6 814
2018 Casual 54 36 9 1 0 0 0 90 1 149
2018 Student 62 21 8 1 5 3 0 85 7 77
2017 Indeterminate (permanent) 50 28 10 5 5 1 0 79 10 4810
2017 Seasonal 47 14 31 5 2 1 0 62 7 32
2017 Term 65 19 8 2 4 1 0 85 6 611
2017 Casual 79 11 5 1 1 2 1 93 3 138
2017 Student 56 23 10 6 4 1 0 79 10 94

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 42 16 9 4 2 0 70 14 5710
2018 Term 29 32 17 10 5 5 1 65 16 825
2018 Casual 22 35 14 10 4 16 0 67 16 150
2018 Student 30 34 14 9 4 8 0 70 14 76
2017 Indeterminate (permanent) 21 40 18 11 7 3 0 63 18 4807
2017 Seasonal 9 35 41 7 0 8 0 48 7 32
2017 Term 19 42 20 11 3 4 0 65 15 614
2017 Casual 26 35 13 7 3 14 1 72 12 139
2017 Student 17 34 16 9 11 11 2 58 23 94

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 20 38 19 14 8 1 0 59 22 5719
2018 Term 27 37 18 10 6 1 0 65 17 824
2018 Casual 32 42 8 7 3 8 0 80 11 150
2018 Student 37 26 18 11 5 3 0 65 16 76
2017 Indeterminate (permanent) 15 38 19 16 11 1 0 54 27 4803
2017 Seasonal 13 16 23 22 21 6 0 30 45 32
2017 Term 28 42 13 8 7 1 0 71 16 614
2017 Casual 44 34 9 7 3 2 1 80 11 138
2017 Student 30 36 15 5 11 3 0 68 16 94

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 10 19 22 19 29 0 1 30 48 5720
2018 Term 12 20 27 16 25 0 0 32 41 825
2018 Casual 17 19 16 13 27 6 2 38 44 150
2018 Student 24 25 24 13 12 3 0 50 26 76
2017 Indeterminate (permanent) 12 19 20 18 31 0 1 31 49 4800
2017 Seasonal 4 31 13 8 44 0 0 35 52 32
2017 Term 10 17 21 22 28 0 1 27 51 613
2017 Casual 20 20 26 14 18 1 2 41 32 138
2017 Student 26 21 29 12 9 1 2 48 22 94

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 15 27 29 17 11 0 0 42 28 5710
2018 Term 29 31 27 7 4 0 0 61 12 823
2018 Casual 40 33 14 9 1 1 2 75 10 150
2018 Student 30 39 12 1 11 4 3 75 13 76
2017 Indeterminate (permanent) 15 28 30 17 11 0 0 42 28 4805
2017 Seasonal 56 14 21 7 0 1 0 72 7 32
2017 Term 38 33 20 6 2 0 0 71 9 611
2017 Casual 32 44 12 5 3 1 3 79 9 139
2017 Student 37 28 22 7 4 0 2 66 11 94

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 23 32 25 12 7 1 1 56 19 5692
2018 Term 41 29 19 6 2 1 1 72 8 821
2018 Casual 44 29 14 5 3 2 3 77 8 149
2018 Student 49 24 12 3 5 4 4 79 9 76
2017 Indeterminate (permanent) 23 33 23 12 6 0 2 57 19 4795
2017 Seasonal 71 6 9 1 0 1 11 88 2 32
2017 Term 49 28 11 5 1 2 3 81 7 610
2017 Casual 47 38 6 3 3 1 3 88 5 139
2017 Student 49 26 16 5 0 0 3 78 6 94

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 17 25 24 17 15 1 1 43 33 5698
2018 Term 34 26 22 8 7 1 2 62 16 824
2018 Casual 41 30 13 7 3 1 3 75 11 150
2018 Student 53 24 9 7 0 4 4 83 7 76
2017 Indeterminate (permanent) 17 23 26 18 15 0 1 40 34 4802
2017 Seasonal 42 17 3 11 19 1 6 64 32 32
2017 Term 37 26 19 9 4 1 4 67 14 611
2017 Casual 39 27 20 5 5 1 4 68 11 139
2017 Student 45 27 13 4 2 1 8 79 6 94

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 37 28 18 8 6 0 2 67 15 5702
2018 Term 54 25 10 4 2 1 3 83 6 823
2018 Casual 51 29 8 4 3 2 3 85 7 149
2018 Student 51 18 11 5 5 4 5 77 12 76
2017 Indeterminate (permanent) 36 29 17 8 5 0 4 68 14 4797
2017 Seasonal 59 18 6 3 5 0 8 84 9 31
2017 Term 53 26 11 3 1 2 4 84 4 608
2017 Casual 65 14 7 1 1 2 10 90 2 138
2017 Student 56 17 15 4 2 0 5 78 6 94

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 22 28 24 14 11 0 1 50 26 5711
2018 Term 32 29 21 11 5 0 1 62 16 822
2018 Casual 41 25 23 4 3 2 3 69 7 150
2018 Student 36 24 14 11 9 5 1 63 21 76
2017 Indeterminate (permanent) 20 30 25 14 10 0 0 50 25 4778
2017 Seasonal 25 34 29 7 5 0 2 60 11 32
2017 Term 34 31 22 6 6 0 0 65 12 611
2017 Casual 40 36 15 1 5 1 2 79 6 139
2017 Student 41 25 14 11 7 0 2 68 18 94

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 22 37 24 11 5 1 1 60 15 5703
2018 Term 37 32 20 7 2 1 1 70 9 821
2018 Casual 33 42 13 5 1 3 2 79 7 150
2018 Student 36 32 16 3 5 5 4 74 9 76
2017 Indeterminate (permanent) 25 34 23 12 6 0 1 59 18 4773
2017 Seasonal 27 35 32 4 0 1 0 63 4 32
2017 Term 40 30 16 5 5 2 2 73 10 608
2017 Casual 46 21 21 5 3 1 4 70 8 137
2017 Student 41 27 15 7 5 1 4 71 13 94

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 19 35 26 13 7 0 1 54 20 5704
2018 Term 32 33 21 7 5 1 1 66 12 822
2018 Casual 39 36 14 5 0 2 4 80 6 150
2018 Student 33 29 18 4 7 7 3 68 12 76
2017 Indeterminate (permanent) 19 34 25 15 6 1 1 53 21 4777
2017 Seasonal 47 25 23 2 2 1 2 73 3 32
2017 Term 36 36 16 5 3 2 2 75 8 609
2017 Casual 43 34 9 7 2 1 6 81 9 139
2017 Student 38 29 18 7 2 2 4 71 10 92

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 34 22 11 6 0 1 61 17 5702
2018 Term 33 35 18 8 4 1 1 69 13 820
2018 Casual 37 40 13 6 2 1 2 78 8 150
2018 Student 36 25 18 8 8 4 1 64 17 76
2017 Indeterminate (permanent) 27 32 21 13 6 0 1 60 19 4774
2017 Seasonal 44 32 20 2 2 0 2 76 3 32
2017 Term 39 32 17 4 4 2 2 74 8 610
2017 Casual 47 31 8 7 2 0 5 81 10 139
2017 Student 29 32 21 8 6 0 4 64 14 94

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 33 23 11 5 0 1 60 16 5688
2018 Term 39 32 20 5 2 1 1 73 7 818
2018 Casual 42 37 9 6 3 1 2 82 9 150
2018 Student 28 36 28 1 4 3 1 66 5 76
2017 Indeterminate (permanent) 28 33 22 10 5 0 1 62 16 4765
2017 Seasonal 58 13 21 3 2 1 1 73 5 32
2017 Term 48 26 15 5 1 2 2 78 7 608
2017 Casual 40 37 11 6 3 1 3 80 9 139
2017 Student 43 32 16 6 0 0 3 77 6 94

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 47 27 15 6 4 0 1 75 10 5692
2018 Term 57 25 11 3 1 0 1 84 5 822
2018 Casual 55 28 9 4 1 3 1 86 5 150
2018 Student 59 17 7 4 5 5 3 83 10 75
2017 Indeterminate (permanent) 49 26 14 6 4 0 1 75 10 4807
2017 Seasonal 33 11 49 7 0 0 0 45 7 32
2017 Term 57 25 10 3 4 0 1 83 7 611
2017 Casual 59 30 5 2 2 0 2 91 4 139
2017 Student 70 14 6 4 1 0 4 88 5 93

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 68 17 6 3 2 1 4 89 4 5685
2018 Term 70 17 6 1 1 1 4 92 2 816
2018 Casual 61 24 4 2 2 5 3 92 4 149
2018 Student 68 16 8 0 1 4 3 90 1 76

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 67 16 7 4 3 1 2 85 7 5690
2018 Term 74 12 6 3 2 1 2 89 5 821
2018 Casual 71 11 5 2 3 4 5 90 5 150
2018 Student 75 9 4 1 3 4 4 91 4 76
2017 Indeterminate (permanent) 69 15 7 4 3 1 1 86 7 4801
2017 Seasonal 62 14 0 20 0 0 3 79 21 32
2017 Term 79 6 6 4 1 2 2 89 5 612
2017 Casual 78 11 2 2 2 0 5 94 4 139
2017 Student 76 10 8 1 0 1 3 90 1 93

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 47 31 14 4 3 0 1 79 7 5722
2018 Term 58 25 10 4 2 0 1 84 5 824
2018 Casual 62 22 8 2 1 2 3 88 3 150
2018 Student 73 13 6 0 3 3 3 90 3 77
2017 Indeterminate (permanent) 48 32 12 4 2 0 1 81 7 4803
2017 Seasonal 23 43 29 4 0 0 0 67 4 32
2017 Term 63 23 7 1 3 2 1 88 4 611
2017 Casual 69 19 3 3 1 1 5 93 4 139
2017 Student 64 19 10 4 0 0 2 86 4 94

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 50 25 12 6 5 0 1 77 11 5711
2018 Term 63 19 10 4 3 0 1 82 7 820
2018 Casual 61 21 7 4 2 2 3 87 6 150
2018 Student 72 9 4 5 4 3 3 86 10 75
2017 Indeterminate (permanent) 54 23 12 6 4 0 1 78 10 4803
2017 Seasonal 39 9 31 21 0 0 0 49 21 32
2017 Term 61 23 7 2 4 2 1 87 6 611
2017 Casual 71 8 10 4 3 0 4 83 7 139
2017 Student 65 15 3 5 9 0 3 83 14 94

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 50 18 8 3 1 0 20 85 5 5686
2018 Term 64 9 3 0 0 1 23 95 1 820
2018 Casual 64 13 1 1 0 3 17 97 2 149
2018 Student 66 1 3 3 0 3 25 93 4 77
2017 Indeterminate (permanent) 50 19 8 2 1 0 19 86 4 4798
2017 Seasonal 34 4 5 5 0 0 51 80 10 32
2017 Term 70 6 3 0 0 2 18 96 0 611
2017 Casual 60 13 1 0 1 0 26 98 1 139
2017 Student 71 4 3 0 0 1 21 96 0 93

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 58 25 9 2 1 0 4 87 4 5704
2018 Term 72 15 7 2 1 1 3 90 3 820
2018 Casual 70 17 2 1 0 3 5 96 2 149
2018 Student 68 17 3 3 0 3 8 94 3 77
2017 Indeterminate (permanent) 60 24 7 2 1 0 5 89 3 4769
2017 Seasonal 40 20 19 0 1 0 20 75 2 31
2017 Term 75 13 7 1 0 2 2 92 1 609
2017 Casual 71 17 2 2 1 0 9 96 3 138
2017 Student 83 8 1 0 2 0 5 97 2 93

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 73 16 5 2 2 0 3 91 4 5720
2018 Term 19 15 21 18 26 1 1 35 44 822
2018 Casual 25 16 14 22 18 3 3 43 42 150
2018 Student 57 13 9 5 6 3 6 77 13 77
2017 Indeterminate (permanent) 68 19 6 3 2 0 3 90 4 4807
2017 Seasonal 56 6 9 5 0 0 25 82 6 32
2017 Term 24 16 20 18 21 0 0 40 39 610
2017 Casual 35 14 24 11 7 2 8 54 20 138
2017 Student 56 14 11 13 2 0 3 72 16 93

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 46 32 15 4 2 0 1 78 7 5704
2018 Term 52 29 13 3 1 0 2 83 4 821
2018 Casual 64 18 8 2 2 1 5 88 4 149
2018 Student 60 23 9 5 0 3 0 85 5 77
2017 Indeterminate (permanent) 46 32 14 4 2 0 1 80 6 4800
2017 Seasonal 32 21 26 18 0 2 2 55 18 32
2017 Term 53 29 13 2 1 2 1 85 2 611
2017 Casual 57 19 18 2 1 0 4 79 2 138
2017 Student 59 28 6 3 2 0 2 89 5 93

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 11 32 37 15 5 0 0 43 20 5731
2018 Term 17 39 32 11 2 0 0 56 12 827
2018 Casual 32 40 22 3 1 1 0 72 5 150
2018 Student 34 42 12 8 4 1 0 76 12 77
2017 Indeterminate (permanent) 10 27 40 15 8 0 0 37 23 4814
2017 Seasonal 14 38 44 5 0 0 0 51 5 32
2017 Term 21 36 29 12 2 0 0 57 14 614
2017 Casual 28 50 14 6 1 0 1 78 8 139
2017 Student 23 43 24 3 6 0 1 66 9 94

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 9 18 40 23 9 0 0 32 28 5690
2018 Term 5 13 34 28 19 0 1 48 18 822
2018 Casual 4 6 24 29 36 1 0 66 10 149
2018 Student 8 11 25 29 25 3 0 55 19 76
2017 Indeterminate (permanent) 8 20 43 20 9 0 0 29 28 4795
2017 Seasonal 2 3 48 32 15 0 0 47 5 32
2017 Term 2 13 33 29 21 0 2 51 15 612
2017 Casual 3 6 34 25 31 1 1 56 9 138
2017 Student 9 3 27 31 29 1 0 61 12 94
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 14 24 26 17 17 1 0 15 85 5719
2018 Term 19 22 24 15 16 4 1 20 80 822
2018 Casual 34 17 12 11 15 6 5 38 62 150
2018 Student 35 22 17 8 5 10 3 40 60 77
2017 Indeterminate (permanent) 17 23 23 16 19 2 0 17 83 4812
2017 Seasonal 3 51 16 11 18 1 0 3 97 32
2017 Term 11 16 25 21 22 3 1 12 88 613
2017 Casual 21 14 19 22 21 2 1 22 78 138
2017 Student 29 21 31 14 5 1 0 29 71 94

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 30 4680
2018 Term 42 623
2018 Casual 51 76
2018 Student 25 40
2017 Indeterminate (permanent) 27 3695
2017 Seasonal 14 29
2017 Term 47 496
2017 Casual 56 98
2017 Student 33 62

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 45 4693
2018 Term 45 621
2018 Casual 53 76
2018 Student 55 40
2017 Indeterminate (permanent) 41 3695
2017 Seasonal 49 29
2017 Term 43 496
2017 Casual 26 98
2017 Student 70 62

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 25 4671
2018 Term 32 619
2018 Casual 23 76
2018 Student 30 40
2017 Indeterminate (permanent) 17 3695
2017 Seasonal 17 29
2017 Term 22 496
2017 Casual 17 98
2017 Student 21 62

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 62 4708
2018 Term 41 622
2018 Casual 42 77
2018 Student 10 40
2017 Indeterminate (permanent) 72 3695
2017 Seasonal 72 29
2017 Term 53 496
2017 Casual 23 98
2017 Student 18 62

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 4655
2018 Term 3 619
2018 Casual 1 75
2018 Student 0 40
2017 Indeterminate (permanent) 6 3695
2017 Seasonal 2 29
2017 Term 2 496
2017 Casual 0 98
2017 Student 0 62

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 39 4677
2018 Term 24 621
2018 Casual 30 76
2018 Student 20 40

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 35 4670
2018 Term 44 624
2018 Casual 31 76
2018 Student 43 40
2017 Indeterminate (permanent) 34 3695
2017 Seasonal 29 29
2017 Term 43 496
2017 Casual 44 98
2017 Student 24 62

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Indeterminate (permanent) 3 28 19 14 6 31 4516
2018 Term 3 39 19 13 6 20 605
2018 Casual 5 48 17 8 4 17 75
2018 Student 11 65 8 5 5 5 37
2017 Indeterminate (permanent) 3 33 18 14 6 25 3624
2017 Seasonal 5 30 13 31 3 18 28
2017 Term 1 40 22 10 8 19 483
2017 Casual 7 50 14 10 6 14 97
2017 Student 11 63 5 10 0 12 58

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 22 78 4696
2018 Term 30 70 627
2018 Casual 33 67 79
2018 Student 47 53 38

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 34 18 16 12 13 1 6 56 27 5725
2018 Term 35 20 17 8 9 3 8 61 19 823
2018 Casual 38 14 10 5 8 6 20 70 17 147
2018 Student 38 10 10 4 6 5 26 70 15 77

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 9 23 20 21 24 1 3 33 46 4705
2018 Term 14 25 17 21 19 2 3 41 41 626
2018 Casual 16 27 18 16 15 1 7 47 33 80
2018 Student 25 30 18 13 10 3 3 58 24 40
2017 Indeterminate (permanent) 9 20 16 21 26 2 6 32 51 3711
2017 Seasonal 7 4 31 40 8 1 8 12 53 29
2017 Term 8 34 12 19 23 0 2 44 44 497
2017 Casual 29 27 15 7 15 1 5 60 23 99
2017 Student 27 24 13 15 9 0 12 57 28 62

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 3 12 15 21 44 1 3 16 68 4714
2018 Term 7 14 16 22 36 3 2 22 61 624
2018 Casual 17 13 18 14 33 3 1 32 49 80
2018 Student 13 10 10 26 21 3 18 29 58 39
2017 Indeterminate (permanent) 3 9 11 20 51 2 5 12 76 3711
2017 Seasonal 1 8 28 33 21 0 8 11 58 29
2017 Term 2 15 13 19 46 3 2 18 68 498
2017 Casual 19 10 13 9 36 3 9 34 52 99
2017 Student 6 15 19 18 20 4 17 27 49 62
Report a problem or mistake on this page
Date modified: