2018 Public Service Employee Survey Results by Theme for CCG Central & Arctic Region - Integrated Technical Services

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	34	42	12	8	5	75	13	160671
2018	Fisheries and Oceans Canada	36	43	10	6	3	80	10	6846
2018	Canadian Coast Guard (CCG) Including Regions	38	43	10	6	3	81	9	1993
2018	CCG Central & Arctic Region	37	47	10	4	3	84	6	458
2018	CCG Central & Arctic Region - Shore-Based Personnel	36	43	12	5	5	78	9	250
2018	CCG Central & Arctic Region - Integrated Technical Services	35	44	11	5	5	79	10	88

Question 9. Overall, I feel valued at work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	37	14	11	9	66	20	160988
2018	Fisheries and Oceans Canada	29	40	14	11	7	69	17	6866
2018	Canadian Coast Guard (CCG) Including Regions	27	38	15	11	7	66	19	2000
2018	CCG Central & Arctic Region	25	39	18	12	5	65	17	458
2018	CCG Central & Arctic Region - Shore-Based Personnel	29	37	16	9	8	67	17	250
2018	CCG Central & Arctic Region - Integrated Technical Services	31	42	12	4	10	73	14	87

Question 10. I am proud of the work that I do.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	50	35	9	3	2	85	5	160125
2018	Fisheries and Oceans Canada	54	35	8	3	1	88	4	6837
2018	Canadian Coast Guard (CCG) Including Regions	57	32	8	2	1	89	3	1997
2018	CCG Central & Arctic Region	53	36	7	2	2	89	4	457
2018	CCG Central & Arctic Region - Shore-Based Personnel	51	35	8	3	2	86	6	249
2018	CCG Central & Arctic Region - Integrated Technical Services	54	37	6	2	1	91	3	87

Question 14. Overall, I like my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	40	39	11	6	3	80	9	161156
2018	Fisheries and Oceans Canada	44	39	9	5	2	84	7	6865
2018	Canadian Coast Guard (CCG) Including Regions	47	38	9	4	2	84	6	2004
2018	CCG Central & Arctic Region	44	42	9	3	1	86	4	457
2018	CCG Central & Arctic Region - Shore-Based Personnel	42	39	11	5	3	81	8	250
2018	CCG Central & Arctic Region - Integrated Technical Services	45	40	9	5	1	85	6	88

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	35	32	17	9	7	1	67	16	160754
2018	Fisheries and Oceans Canada	35	35	16	9	5	1	70	14	6862
2018	Canadian Coast Guard (CCG) Including Regions	32	34	18	9	6	1	67	15	2002
2018	CCG Central & Arctic Region	23	42	21	9	4	1	65	13	456
2018	CCG Central & Arctic Region - Shore-Based Personnel	34	40	15	7	4	0	74	11	250
2018	CCG Central & Arctic Region - Integrated Technical Services	35	41	15	6	3	0	75	10	87

Question 44. I am satisfied with my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	33	34	16	10	7	0	68	16	160146
2018	Fisheries and Oceans Canada	31	38	16	10	5	0	69	15	6857
2018	Canadian Coast Guard (CCG) Including Regions	29	36	18	11	6	1	65	17	2007
2018	CCG Central & Arctic Region	20	41	21	12	5	1	61	17	457
2018	CCG Central & Arctic Region - Shore-Based Personnel	30	41	17	9	3	0	71	12	251
2018	CCG Central & Arctic Region - Integrated Technical Services	29	46	16	7	2	0	74	10	88

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	31	25	19	12	9	3	0	59	22	161050
2018	Fisheries and Oceans Canada	34	29	18	10	6	3	1	65	16	6880
2018	Canadian Coast Guard (CCG) Including Regions	33	28	19	10	7	3	1	63	18	2007
2018	CCG Central & Arctic Region	25	35	18	10	6	4	2	64	17	457
2018	CCG Central & Arctic Region - Shore-Based Personnel	29	30	19	10	6	4	1	63	18	251
2018	CCG Central & Arctic Region - Integrated Technical Services	35	37	17	6	5	0	1	72	11	87

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	45	30	12	7	5	2	1	76	12	160474
2018	Fisheries and Oceans Canada	45	31	12	6	4	2	1	78	10	6820
2018	Canadian Coast Guard (CCG) Including Regions	42	32	13	6	4	1	1	76	11	1987
2018	CCG Central & Arctic Region	34	39	14	7	4	1	1	75	11	454
2018	CCG Central & Arctic Region - Shore-Based Personnel	38	33	11	9	5	2	2	74	15	250
2018	CCG Central & Arctic Region - Integrated Technical Services	35	42	6	8	6	1	2	80	14	87

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	42	32	11	8	5	1	0	75	14	160177
2018	Fisheries and Oceans Canada	40	35	11	8	5	1	0	75	13	6811
2018	Canadian Coast Guard (CCG) Including Regions	38	34	13	9	6	1	1	72	15	1982
2018	CCG Central & Arctic Region	32	38	13	10	6	0	1	71	16	453
2018	CCG Central & Arctic Region - Shore-Based Personnel	36	36	12	10	4	1	2	73	15	249
2018	CCG Central & Arctic Region - Integrated Technical Services	36	39	9	11	3	1	1	76	14	87

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	47	28	11	7	6	0	0	75	13	160605
2018	Fisheries and Oceans Canada	47	30	11	7	5	0	0	77	12	6829
2018	Canadian Coast Guard (CCG) Including Regions	45	30	12	7	5	1	0	76	13	1986
2018	CCG Central & Arctic Region	35	38	14	8	4	0	1	74	12	454
2018	CCG Central & Arctic Region - Shore-Based Personnel	38	34	14	8	6	0	1	73	14	250
2018	CCG Central & Arctic Region - Integrated Technical Services	41	36	11	5	6	0	1	78	11	87

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	28	31	17	9	8	6	63	19	161481
2018	Fisheries and Oceans Canada	27	33	17	9	7	6	64	17	6865
2018	Canadian Coast Guard (CCG) Including Regions	27	33	18	9	8	5	63	18	1997
2018	CCG Central & Arctic Region	20	32	25	10	7	6	55	18	457
2018	CCG Central & Arctic Region - Shore-Based Personnel	23	35	18	12	5	6	62	19	252
2018	CCG Central & Arctic Region - Integrated Technical Services	26	40	13	7	6	7	71	14	88

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	31	18	13	11	2	58	24	161089
2018	Fisheries and Oceans Canada	24	32	18	14	10	2	57	24	6857
2018	Canadian Coast Guard (CCG) Including Regions	25	30	18	14	11	2	56	26	1993
2018	CCG Central & Arctic Region	14	31	22	20	12	2	46	32	456
2018	CCG Central & Arctic Region - Shore-Based Personnel	15	37	22	16	8	1	53	25	250
2018	CCG Central & Arctic Region - Integrated Technical Services	14	44	25	10	6	0	59	16	88

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	17	29	21	16	12	5	48	30	160960
2018	Fisheries and Oceans Canada	16	29	20	18	12	4	47	32	6846
2018	Canadian Coast Guard (CCG) Including Regions	16	29	19	18	14	3	47	34	1995
2018	CCG Central & Arctic Region	9	25	25	21	17	3	34	40	457
2018	CCG Central & Arctic Region - Shore-Based Personnel	10	29	27	19	11	3	40	31	252
2018	CCG Central & Arctic Region - Integrated Technical Services	11	36	29	14	9	2	48	23	88

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	16	30	18	18	14	3	48	33	161278
2018	Fisheries and Oceans Canada	13	30	19	21	14	2	45	36	6864
2018	Canadian Coast Guard (CCG) Including Regions	14	29	18	20	17	2	44	37	1999
2018	CCG Central & Arctic Region	7	29	25	21	17	2	36	39	456
2018	CCG Central & Arctic Region - Shore-Based Personnel	9	31	28	20	11	2	41	31	251
2018	CCG Central & Arctic Region - Integrated Technical Services	9	41	26	16	7	1	51	23	88

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	26	34	17	13	10	0	60	23	161141
2018	Fisheries and Oceans Canada	24	37	17	12	9	1	61	21	6851
2018	Canadian Coast Guard (CCG) Including Regions	21	36	18	14	10	1	58	24	2001
2018	CCG Central & Arctic Region	19	39	19	15	8	0	58	23	458
2018	CCG Central & Arctic Region - Shore-Based Personnel	24	36	20	13	7	0	60	20	250
2018	CCG Central & Arctic Region - Integrated Technical Services	24	37	23	7	9	0	61	16	87

Question 7. I have clear work objectives.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	41	13	11	5	71	16	161312
2018	Fisheries and Oceans Canada	28	44	13	10	5	72	15	6862
2018	Canadian Coast Guard (CCG) Including Regions	27	45	13	10	4	73	14	1998
2018	CCG Central & Arctic Region	19	52	14	11	4	71	15	459
2018	CCG Central & Arctic Region - Shore-Based Personnel	19	47	15	13	6	66	19	251
2018	CCG Central & Arctic Region - Integrated Technical Services	21	47	18	7	7	68	14	88

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	13	22	19	16	14	13	2	41	36	160747
2018	Fisheries and Oceans Canada	12	24	20	16	14	11	2	42	35	6851
2018	Canadian Coast Guard (CCG) Including Regions	12	26	18	17	17	7	2	42	38	1993
2018	CCG Central & Arctic Region	9	28	22	17	17	6	2	40	36	457
2018	CCG Central & Arctic Region - Shore-Based Personnel	11	23	22	18	13	10	3	39	36	251
2018	CCG Central & Arctic Region - Integrated Technical Services	10	31	22	10	15	8	3	46	29	87

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	37	35	12	9	6	1	0	73	15	160726
2018	Fisheries and Oceans Canada	37	36	12	8	5	1	0	74	14	6830
2018	Canadian Coast Guard (CCG) Including Regions	35	37	12	9	7	0	1	72	16	1987
2018	CCG Central & Arctic Region	27	42	14	11	6	0	1	70	16	453
2018	CCG Central & Arctic Region - Shore-Based Personnel	28	40	15	11	5	0	1	69	16	249
2018	CCG Central & Arctic Region - Integrated Technical Services	26	49	10	10	4	0	2	76	14	86

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	34	16	10	6	3	6	65	18	36684
2018	Fisheries and Oceans Canada	19	35	19	14	6	3	4	58	22	2144
2018	Canadian Coast Guard (CCG) Including Regions	17	35	20	17	8	2	1	54	26	648
2018	CCG Central & Arctic Region	11	38	27	14	6	2	1	51	21	145
2018	CCG Central & Arctic Region - Shore-Based Personnel	19	36	24	10	5	4	1	59	16	67
2018	CCG Central & Arctic Region - Integrated Technical Services	26	35	20	5	9	5	0	65	14	18

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	45	10	14	6	1	70	20	161510
2018	Fisheries and Oceans Canada	24	47	10	14	5	0	71	19	6862
2018	Canadian Coast Guard (CCG) Including Regions	22	46	9	15	7	0	68	22	1997
2018	CCG Central & Arctic Region	20	48	12	15	5	0	67	20	458
2018	CCG Central & Arctic Region - Shore-Based Personnel	28	46	10	12	4	0	74	16	250
2018	CCG Central & Arctic Region - Integrated Technical Services	35	48	8	8	1	0	82	9	87

Question 2. My job is a good fit with my interests.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	40	39	11	6	3	80	10	161032
2018	Fisheries and Oceans Canada	47	39	8	5	2	86	7	6857
2018	Canadian Coast Guard (CCG) Including Regions	49	37	8	4	2	86	6	2002
2018	CCG Central & Arctic Region	44	43	9	3	2	86	5	459
2018	CCG Central & Arctic Region - Shore-Based Personnel	42	39	12	3	4	81	7	251
2018	CCG Central & Arctic Region - Integrated Technical Services	54	35	9	0	1	90	1	88

Question 3. My job is a good fit with my skills.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	45	38	8	6	3	84	9	160117
2018	Fisheries and Oceans Canada	50	38	6	4	2	88	6	6824
2018	Canadian Coast Guard (CCG) Including Regions	51	37	5	4	2	89	6	1995
2018	CCG Central & Arctic Region	45	41	7	4	2	87	6	457
2018	CCG Central & Arctic Region - Shore-Based Personnel	43	42	7	5	4	85	9	250
2018	CCG Central & Arctic Region - Integrated Technical Services	49	43	6	1	1	92	2	88

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	20	32	18	15	12	2	53	28	161004
2018	Fisheries and Oceans Canada	20	36	18	15	10	2	56	25	6870
2018	Canadian Coast Guard (CCG) Including Regions	18	34	18	16	12	2	53	29	2000
2018	CCG Central & Arctic Region	12	39	21	15	11	1	52	26	457
2018	CCG Central & Arctic Region - Shore-Based Personnel	19	41	21	10	7	2	61	17	251
2018	CCG Central & Arctic Region - Integrated Technical Services	26	42	20	6	5	1	69	11	88

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	19	27	16	16	18	2	2	48	35	161071
2018	Fisheries and Oceans Canada	22	34	15	14	12	2	1	58	27	6872
2018	Canadian Coast Guard (CCG) Including Regions	23	36	13	13	11	2	1	61	25	2007
2018	CCG Central & Arctic Region	18	43	15	12	8	3	1	63	21	459
2018	CCG Central & Arctic Region - Shore-Based Personnel	22	36	14	14	9	3	1	61	25	251
2018	CCG Central & Arctic Region - Integrated Technical Services	25	38	16	12	7	1	1	64	20	88

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	27	38	14	12	9	0	65	21	160686
2018	Fisheries and Oceans Canada	28	42	13	10	6	0	71	16	6847
2018	Canadian Coast Guard (CCG) Including Regions	27	41	13	10	8	0	69	18	1998
2018	CCG Central & Arctic Region	23	45	14	9	9	1	68	17	457
2018	CCG Central & Arctic Region - Shore-Based Personnel	29	43	11	12	5	0	72	17	249
2018	CCG Central & Arctic Region - Integrated Technical Services	25	52	11	8	5	0	77	13	87

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	31	34	16	10	8	0	66	18	160340
2018	Fisheries and Oceans Canada	34	38	15	8	5	0	72	13	6840
2018	Canadian Coast Guard (CCG) Including Regions	32	37	17	8	5	0	70	13	1997
2018	CCG Central & Arctic Region	29	39	18	8	5	0	68	13	456
2018	CCG Central & Arctic Region - Shore-Based Personnel	34	37	14	7	7	1	72	15	249
2018	CCG Central & Arctic Region - Integrated Technical Services	32	46	8	7	7	0	78	14	88

Question 13. I have support at work to provide a high level of service.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	30	37	15	11	7	0	0	67	18	160685
2018	Fisheries and Oceans Canada	29	39	17	10	5	0	0	68	15	6851
2018	Canadian Coast Guard (CCG) Including Regions	28	39	18	9	5	0	0	67	15	1998
2018	CCG Central & Arctic Region	23	43	19	8	6	0	0	67	14	457
2018	CCG Central & Arctic Region - Shore-Based Personnel	32	40	17	6	4	1	1	73	10	250
2018	CCG Central & Arctic Region - Integrated Technical Services	35	37	22	5	1	0	0	72	6	87

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	20	35	22	11	8	3	57	20	161226
2018	Fisheries and Oceans Canada	20	39	23	10	5	3	60	16	6887
2018	Canadian Coast Guard (CCG) Including Regions	18	37	23	12	6	3	57	19	2011
2018	CCG Central & Arctic Region	12	36	28	15	6	4	49	22	460
2018	CCG Central & Arctic Region - Shore-Based Personnel	20	41	21	11	5	2	63	16	252
2018	CCG Central & Arctic Region - Integrated Technical Services	19	46	23	7	4	1	66	11	88

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	42	33	11	8	5	0	0	76	13	161141
2018	Fisheries and Oceans Canada	36	35	13	10	6	0	1	72	15	6859
2018	Canadian Coast Guard (CCG) Including Regions	31	34	14	12	8	0	1	65	20	2001
2018	CCG Central & Arctic Region	25	35	15	14	7	1	2	62	22	459
2018	CCG Central & Arctic Region - Shore-Based Personnel	35	36	11	10	6	0	1	72	16	251
2018	CCG Central & Arctic Region - Integrated Technical Services	36	42	8	10	4	0	0	78	14	88

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	37	32	17	8	5	1	70	13	161699
2018	Fisheries and Oceans Canada	32	33	18	9	6	1	66	15	6869
2018	Canadian Coast Guard (CCG) Including Regions	35	35	17	7	4	1	71	12	1999
2018	CCG Central & Arctic Region	31	40	17	6	5	1	72	10	454
2018	CCG Central & Arctic Region - Shore-Based Personnel	33	33	21	6	7	1	66	13	249
2018	CCG Central & Arctic Region - Integrated Technical Services	31	38	21	6	4	0	69	10	87

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Organization	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Public Service	27	39	35	161647
2018	Fisheries and Oceans Canada	24	44	32	6848
2018	Canadian Coast Guard (CCG) Including Regions	26	43	30	1989
2018	CCG Central & Arctic Region	24	50	26	453
2018	CCG Central & Arctic Region - Shore-Based Personnel	24	42	34	251
2018	CCG Central & Arctic Region - Integrated Technical Services	17	52	32	88

Question 47. Please indicate your reason for leaving.
Survey year	Organization	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Public Service	17	33	30	6	8	6	43390
2018	Fisheries and Oceans Canada	22	36	20	10	6	6	1662
2018	Canadian Coast Guard (CCG) Including Regions	21	40	14	15	4	6	544
2018	CCG Central & Arctic Region	13	45	17	15	5	6	116
2018	CCG Central & Arctic Region - Shore-Based Personnel	11	42	28	9	5	5	63
2018	CCG Central & Arctic Region - Integrated Technical Services	17	52	25	0	6	0	14

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	43	40	9	5	2	0	84	7	161313
2018	Fisheries and Oceans Canada	42	42	9	5	2	0	84	7	6869
2018	Canadian Coast Guard (CCG) Including Regions	41	41	10	5	3	1	82	8	2001
2018	CCG Central & Arctic Region	34	47	10	6	3	0	80	9	459
2018	CCG Central & Arctic Region - Shore-Based Personnel	43	45	7	4	1	0	88	5	251
2018	CCG Central & Arctic Region - Integrated Technical Services	42	48	6	2	1	0	91	4	88

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	24	42	18	10	5	1	67	15	161017
2018	Fisheries and Oceans Canada	19	43	20	12	5	1	63	17	6866
2018	Canadian Coast Guard (CCG) Including Regions	19	40	20	13	7	1	59	20	1999
2018	CCG Central & Arctic Region	15	39	24	12	7	1	55	20	458
2018	CCG Central & Arctic Region - Shore-Based Personnel	19	47	23	8	3	0	66	11	252
2018	CCG Central & Arctic Region - Integrated Technical Services	18	53	18	8	3	0	71	11	88

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	11	26	35	18	8	1	1	27	37	161147
2018	Fisheries and Oceans Canada	9	25	38	18	7	1	1	26	35	6843
2018	Canadian Coast Guard (CCG) Including Regions	10	23	37	19	8	1	2	28	34	1989
2018	CCG Central & Arctic Region	11	23	38	20	6	2	1	26	34	456
2018	CCG Central & Arctic Region - Shore-Based Personnel	11	28	38	14	7	1	1	22	40	249
2018	CCG Central & Arctic Region - Integrated Technical Services	12	32	36	14	5	0	1	19	45	87

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	12	20	28	23	13	2	2	37	33	160571
2018	Fisheries and Oceans Canada	12	22	31	21	11	2	1	33	35	6820
2018	Canadian Coast Guard (CCG) Including Regions	14	23	29	20	10	2	2	31	39	1984
2018	CCG Central & Arctic Region	17	28	28	17	6	3	1	24	47	457
2018	CCG Central & Arctic Region - Shore-Based Personnel	15	21	36	17	7	4	0	25	38	250
2018	CCG Central & Arctic Region - Integrated Technical Services	13	17	39	19	7	3	1	27	32	87

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	17	24	29	17	9	2	3	26	43	160643
2018	Fisheries and Oceans Canada	18	27	30	15	7	2	2	22	47	6825
2018	Canadian Coast Guard (CCG) Including Regions	16	26	29	17	7	2	2	26	44	1986
2018	CCG Central & Arctic Region	20	30	26	17	4	1	2	21	52	455
2018	CCG Central & Arctic Region - Shore-Based Personnel	21	25	32	17	4	1	1	21	47	248
2018	CCG Central & Arctic Region - Integrated Technical Services	14	29	39	15	3	0	0	18	43	85

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	8	16	32	27	14	1	2	42	25	160266
2018	Fisheries and Oceans Canada	7	16	33	28	12	1	2	42	24	6803
2018	Canadian Coast Guard (CCG) Including Regions	6	14	30	31	15	1	3	48	20	1977
2018	CCG Central & Arctic Region	6	15	32	31	12	1	2	45	22	454
2018	CCG Central & Arctic Region - Shore-Based Personnel	6	18	33	29	11	1	2	41	25	248
2018	CCG Central & Arctic Region - Integrated Technical Services	8	17	39	26	11	0	0	36	25	86

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	17	23	27	18	11	1	2	30	42	160843
2018	Fisheries and Oceans Canada	16	23	29	19	10	2	2	30	40	6834
2018	Canadian Coast Guard (CCG) Including Regions	13	23	26	21	12	2	2	34	38	1987
2018	CCG Central & Arctic Region	15	24	26	22	9	1	2	33	40	457
2018	CCG Central & Arctic Region - Shore-Based Personnel	15	23	26	22	11	1	1	34	39	250
2018	CCG Central & Arctic Region - Integrated Technical Services	16	23	29	17	15	0	0	32	38	87

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	13	20	27	22	13	3	3	37	35	160300
2018	Fisheries and Oceans Canada	15	22	27	20	12	3	2	33	38	6817
2018	Canadian Coast Guard (CCG) Including Regions	21	25	22	16	12	2	3	29	48	1983
2018	CCG Central & Arctic Region	26	29	21	12	8	2	1	22	57	456
2018	CCG Central & Arctic Region - Shore-Based Personnel	17	24	26	18	11	3	1	30	43	248
2018	CCG Central & Arctic Region - Integrated Technical Services	10	22	24	25	19	0	0	44	32	87

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	16	24	31	16	9	2	2	25	42	161001
2018	Fisheries and Oceans Canada	17	25	32	14	8	2	2	23	44	6833
2018	Canadian Coast Guard (CCG) Including Regions	17	24	31	14	8	2	4	24	44	1984
2018	CCG Central & Arctic Region	18	27	31	13	7	2	2	20	47	455
2018	CCG Central & Arctic Region - Shore-Based Personnel	17	22	39	12	5	2	3	19	41	249
2018	CCG Central & Arctic Region - Integrated Technical Services	14	20	45	13	7	0	1	20	35	88

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	40	31	10	10	8	1	0	72	18	160757
2018	Fisheries and Oceans Canada	38	34	10	11	6	1	0	73	17	6851
2018	Canadian Coast Guard (CCG) Including Regions	35	36	9	12	7	1	1	72	19	1995
2018	CCG Central & Arctic Region	31	40	9	14	5	0	0	71	19	454
2018	CCG Central & Arctic Region - Shore-Based Personnel	35	36	11	12	5	0	0	72	17	248
2018	CCG Central & Arctic Region - Integrated Technical Services	31	42	10	9	7	1	0	74	16	86

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	44	36	9	7	4	81	11	160773
2018	Fisheries and Oceans Canada	42	39	8	7	3	82	10	6851
2018	Canadian Coast Guard (CCG) Including Regions	36	42	10	7	3	79	11	1996
2018	CCG Central & Arctic Region	31	49	12	7	2	79	9	455
2018	CCG Central & Arctic Region - Shore-Based Personnel	31	46	13	5	4	78	9	249
2018	CCG Central & Arctic Region - Integrated Technical Services	27	42	19	7	5	68	13	87

Question 21. The people I work with value my ideas and opinions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	37	40	13	5	3	1	77	9	161015
2018	Fisheries and Oceans Canada	36	43	12	5	3	1	80	8	6856
2018	Canadian Coast Guard (CCG) Including Regions	32	45	12	6	3	1	78	10	1997
2018	CCG Central & Arctic Region	26	50	13	6	3	1	77	9	455
2018	CCG Central & Arctic Region - Shore-Based Personnel	29	46	15	5	4	2	76	9	249
2018	CCG Central & Arctic Region - Integrated Technical Services	30	38	21	4	7	1	69	10	87

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	40	36	14	4	3	3	0	78	7	160822
2018	Fisheries and Oceans Canada	35	38	17	4	2	4	1	76	6	6872
2018	Canadian Coast Guard (CCG) Including Regions	32	37	18	4	3	3	2	74	8	2008
2018	CCG Central & Arctic Region	24	43	20	4	2	5	2	72	6	457
2018	CCG Central & Arctic Region - Shore-Based Personnel	33	36	20	2	2	4	2	75	4	252
2018	CCG Central & Arctic Region - Integrated Technical Services	30	44	17	2	2	4	1	78	4	88

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	39	38	13	6	3	2	0	78	9	160801
2018	Fisheries and Oceans Canada	34	41	15	6	2	2	0	77	8	6870
2018	Canadian Coast Guard (CCG) Including Regions	30	40	17	7	3	2	1	72	10	2007
2018	CCG Central & Arctic Region	23	47	19	6	3	2	0	71	9	458
2018	CCG Central & Arctic Region - Shore-Based Personnel	36	46	12	2	2	2	0	83	4	252
2018	CCG Central & Arctic Region - Integrated Technical Services	35	50	9	3	2	1	0	86	5	88

Question 42. Overall, my department or agency treats me with respect.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	44	36	10	5	4	0	81	9	160659
2018	Fisheries and Oceans Canada	41	39	10	6	3	0	81	9	6864
2018	Canadian Coast Guard (CCG) Including Regions	38	40	12	6	4	0	78	10	2002
2018	CCG Central & Arctic Region	29	48	13	6	4	0	77	10	454
2018	CCG Central & Arctic Region - Shore-Based Personnel	40	42	9	6	3	1	82	8	250
2018	CCG Central & Arctic Region - Integrated Technical Services	40	44	9	4	2	0	85	6	86

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	21	32	19	11	9	5	3	59	21	161064
2018	Fisheries and Oceans Canada	20	36	18	11	8	4	2	60	20	6859
2018	Canadian Coast Guard (CCG) Including Regions	18	40	18	10	9	3	1	61	20	1999
2018	CCG Central & Arctic Region	14	42	20	11	9	3	1	59	21	457
2018	CCG Central & Arctic Region - Shore-Based Personnel	16	39	18	13	10	3	3	58	24	251
2018	CCG Central & Arctic Region - Integrated Technical Services	14	49	11	9	12	2	2	67	22	87

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	31	38	14	9	5	2	1	71	15	161068
2018	Fisheries and Oceans Canada	29	39	14	10	5	2	1	71	15	6874
2018	Canadian Coast Guard (CCG) Including Regions	27	39	14	11	6	2	1	68	18	2004
2018	CCG Central & Arctic Region	21	42	15	13	6	2	0	64	20	457
2018	CCG Central & Arctic Region - Shore-Based Personnel	27	39	14	12	4	2	0	68	17	252
2018	CCG Central & Arctic Region - Integrated Technical Services	27	46	12	11	4	0	0	73	14	88

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	30	38	18	8	5	1	69	13	160645
2018	Fisheries and Oceans Canada	27	41	19	9	4	1	68	13	6860
2018	Canadian Coast Guard (CCG) Including Regions	24	38	19	11	6	1	64	17	2004
2018	CCG Central & Arctic Region	20	37	22	12	7	1	58	20	458
2018	CCG Central & Arctic Region - Shore-Based Personnel	27	40	21	8	5	0	67	12	252
2018	CCG Central & Arctic Region - Integrated Technical Services	37	36	16	5	7	0	72	11	88

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	18	25	19	14	14	8	2	48	31	161057
2018	Fisheries and Oceans Canada	19	28	19	14	12	6	1	50	29	6869
2018	Canadian Coast Guard (CCG) Including Regions	19	29	18	14	14	4	1	51	30	1997
2018	CCG Central & Arctic Region	13	33	19	16	13	5	1	49	31	458
2018	CCG Central & Arctic Region - Shore-Based Personnel	19	32	18	15	10	5	1	54	27	252
2018	CCG Central & Arctic Region - Integrated Technical Services	27	33	17	10	10	3	0	62	21	88

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2018	Public Service	15	85	161503
2018	Fisheries and Oceans Canada	15	85	6878
2018	Canadian Coast Guard (CCG) Including Regions	18	82	2006
2018	CCG Central & Arctic Region	20	80	457
2018	CCG Central & Arctic Region - Shore-Based Personnel	18	82	249
2018	CCG Central & Arctic Region - Integrated Technical Services	20	80	87

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Organization	(%)	Total responses
2018	Public Service	51	22721
2018	Fisheries and Oceans Canada	52	972
2018	Canadian Coast Guard (CCG) Including Regions	56	336
2018	CCG Central & Arctic Region	59	82
2018	CCG Central & Arctic Region - Shore-Based Personnel	45	41
2018	CCG Central & Arctic Region - Integrated Technical Services	44	16

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Organization	(%)	Total responses
2018	Public Service	62	22735
2018	Fisheries and Oceans Canada	61	968
2018	Canadian Coast Guard (CCG) Including Regions	60	333
2018	CCG Central & Arctic Region	57	82
2018	CCG Central & Arctic Region - Shore-Based Personnel	55	42
2018	CCG Central & Arctic Region - Integrated Technical Services	55	16

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Organization	(%)	Total responses
2018	Public Service	8	22696
2018	Fisheries and Oceans Canada	11	958
2018	Canadian Coast Guard (CCG) Including Regions	14	328
2018	CCG Central & Arctic Region	11	80

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Organization	(%)	Total responses
2018	Public Service	5	22696
2018	Fisheries and Oceans Canada	1	958
2018	CCG Central & Arctic Region	0	80
2018	CCG Central & Arctic Region - Shore-Based Personnel	0	41
2018	CCG Central & Arctic Region - Integrated Technical Services	0	16

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Organization	(%)	Total responses
2018	Public Service	6	22696
2018	Fisheries and Oceans Canada	6	958
2018	Canadian Coast Guard (CCG) Including Regions	7	328
2018	CCG Central & Arctic Region	5	80
2018	CCG Central & Arctic Region - Integrated Technical Services	0	16

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Organization	(%)	Total responses
2018	Public Service	10	22712
2018	Fisheries and Oceans Canada	11	960
2018	Canadian Coast Guard (CCG) Including Regions	11	329
2018	CCG Central & Arctic Region	10	80

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	4	22694
2018	Fisheries and Oceans Canada	3	959
2018	Canadian Coast Guard (CCG) Including Regions	3	329

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Organization	(%)	Total responses
2018	Public Service	40	22709
2018	Fisheries and Oceans Canada	42	963
2018	Canadian Coast Guard (CCG) Including Regions	44	328
2018	CCG Central & Arctic Region	38	81
2018	CCG Central & Arctic Region - Shore-Based Personnel	36	41

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Organization	(%)	Total responses
2018	Public Service	40	22697
2018	Fisheries and Oceans Canada	41	962
2018	Canadian Coast Guard (CCG) Including Regions	40	328
2018	CCG Central & Arctic Region	31	81
2018	CCG Central & Arctic Region - Shore-Based Personnel	51	41
2018	CCG Central & Arctic Region - Integrated Technical Services	70	16

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Organization	(%)	Total responses
2018	Public Service	46	22698
2018	Fisheries and Oceans Canada	44	961
2018	Canadian Coast Guard (CCG) Including Regions	44	327
2018	CCG Central & Arctic Region	44	79
2018	CCG Central & Arctic Region - Shore-Based Personnel	55	40
2018	CCG Central & Arctic Region - Integrated Technical Services	65	16

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Organization	(%)	Total responses
2018	Public Service	41	22706
2018	Fisheries and Oceans Canada	38	965
2018	Canadian Coast Guard (CCG) Including Regions	39	331
2018	CCG Central & Arctic Region	40	81
2018	CCG Central & Arctic Region - Shore-Based Personnel	43	41
2018	CCG Central & Arctic Region - Integrated Technical Services	53	16

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Organization	(%)	Total responses
2018	Public Service	33	22690
2018	Fisheries and Oceans Canada	32	957
2018	Canadian Coast Guard (CCG) Including Regions	32	325
2018	CCG Central & Arctic Region	21	79
2018	CCG Central & Arctic Region - Shore-Based Personnel	33	40
2018	CCG Central & Arctic Region - Integrated Technical Services	44	16

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Organization	(%)	Total responses
2018	Public Service	56	22722
2018	Fisheries and Oceans Canada	58	969
2018	Canadian Coast Guard (CCG) Including Regions	65	334
2018	CCG Central & Arctic Region	71	83
2018	CCG Central & Arctic Region - Shore-Based Personnel	59	42
2018	CCG Central & Arctic Region - Integrated Technical Services	69	16

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Organization	(%)	Total responses
2018	Public Service	36	22699
2018	Fisheries and Oceans Canada	34	966
2018	Canadian Coast Guard (CCG) Including Regions	34	332
2018	CCG Central & Arctic Region	41	82
2018	CCG Central & Arctic Region - Shore-Based Personnel	34	41
2018	CCG Central & Arctic Region - Integrated Technical Services	32	16

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Organization	(%)	Total responses
2018	Public Service	2	22678
2018	Fisheries and Oceans Canada	1	956
2018	Canadian Coast Guard (CCG) Including Regions	2	325
2018	CCG Central & Arctic Region - Shore-Based Personnel	0	40
2018	CCG Central & Arctic Region - Integrated Technical Services	0	16

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Organization	(%)	Total responses
2018	Public Service	10	22693
2018	Fisheries and Oceans Canada	10	958
2018	Canadian Coast Guard (CCG) Including Regions	14	326
2018	CCG Central & Arctic Region	12	79
2018	CCG Central & Arctic Region - Integrated Technical Services	0	16

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Organization	(%)	Total responses
2018	Public Service	13	22689
2018	Fisheries and Oceans Canada	13	959
2018	Canadian Coast Guard (CCG) Including Regions	15	328
2018	CCG Central & Arctic Region	14	80
2018	CCG Central & Arctic Region - Shore-Based Personnel	14	40

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Organization	(%)	Total responses
2018	Public Service	48	22704
2018	Fisheries and Oceans Canada	43	960
2018	Canadian Coast Guard (CCG) Including Regions	40	327
2018	CCG Central & Arctic Region	31	79
2018	CCG Central & Arctic Region - Shore-Based Personnel	33	40
2018	CCG Central & Arctic Region - Integrated Technical Services	40	16

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Organization	(%)	Total responses
2018	Public Service	27	22702
2018	Fisheries and Oceans Canada	35	962
2018	Canadian Coast Guard (CCG) Including Regions	44	330
2018	CCG Central & Arctic Region	45	82
2018	CCG Central & Arctic Region - Shore-Based Personnel	36	42
2018	CCG Central & Arctic Region - Integrated Technical Services	47	16

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Organization	(%)	Total responses
2018	Public Service	15	22687
2018	Fisheries and Oceans Canada	14	958
2018	Canadian Coast Guard (CCG) Including Regions	12	327
2018	CCG Central & Arctic Region	10	79

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Organization	(%)	Total responses
2018	Public Service	51	22718
2018	Fisheries and Oceans Canada	51	962
2018	Canadian Coast Guard (CCG) Including Regions	46	327
2018	CCG Central & Arctic Region	48	80
2018	CCG Central & Arctic Region - Shore-Based Personnel	69	40

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Organization	(%)	Total responses
2018	Public Service	27	22701
2018	Fisheries and Oceans Canada	31	961
2018	Canadian Coast Guard (CCG) Including Regions	34	328
2018	CCG Central & Arctic Region	39	81
2018	CCG Central & Arctic Region - Shore-Based Personnel	35	41
2018	CCG Central & Arctic Region - Integrated Technical Services	36	16

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Organization	(%)	Total responses
2018	Public Service	8	22688
2018	Fisheries and Oceans Canada	8	958
2018	Canadian Coast Guard (CCG) Including Regions	7	325
2018	CCG Central & Arctic Region	10	79
2018	CCG Central & Arctic Region - Shore-Based Personnel	21	40

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Organization	(%)	Total responses
2018	Public Service	20	22699
2018	Fisheries and Oceans Canada	14	962
2018	Canadian Coast Guard (CCG) Including Regions	11	329
2018	CCG Central & Arctic Region	14	80
2018	CCG Central & Arctic Region - Shore-Based Personnel	15	40

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Organization	(%)	Total responses
2018	Public Service	10	22689
2018	Fisheries and Oceans Canada	10	959
2018	Canadian Coast Guard (CCG) Including Regions	11	326
2018	CCG Central & Arctic Region	13	79
2018	CCG Central & Arctic Region - Shore-Based Personnel	22	40

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Organization	(%)	Total responses
2018	Public Service	7	22692
2018	Fisheries and Oceans Canada	5	959
2018	Canadian Coast Guard (CCG) Including Regions	4	326
2018	CCG Central & Arctic Region	9	79
2018	CCG Central & Arctic Region - Shore-Based Personnel	13	40

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Organization	(%)	Total responses
2018	Public Service	14	22692
2018	Fisheries and Oceans Canada	20	960
2018	Canadian Coast Guard (CCG) Including Regions	23	326
2018	CCG Central & Arctic Region	17	79
2018	CCG Central & Arctic Region - Shore-Based Personnel	12	40

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	11	22688
2018	Fisheries and Oceans Canada	11	958
2018	Canadian Coast Guard (CCG) Including Regions	9	326
2018	CCG Central & Arctic Region	8	80
2018	CCG Central & Arctic Region - Shore-Based Personnel	13	41
2018	CCG Central & Arctic Region - Integrated Technical Services	0	16

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Organization	(%)	Total responses
2018	Public Service	27	22709
2018	Fisheries and Oceans Canada	30	965
2018	Canadian Coast Guard (CCG) Including Regions	33	331
2018	CCG Central & Arctic Region	34	80
2018	CCG Central & Arctic Region - Shore-Based Personnel	19	40

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Organization	(%)	Total responses
2018	Public Service	11	21200
2018	Fisheries and Oceans Canada	11	913
2018	Canadian Coast Guard (CCG) Including Regions	12	309
2018	CCG Central & Arctic Region	17	71

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Organization	(%)	Total responses
2018	Public Service	19	21197
2018	Fisheries and Oceans Canada	22	909
2018	Canadian Coast Guard (CCG) Including Regions	23	306
2018	CCG Central & Arctic Region	30	71
2018	CCG Central & Arctic Region - Shore-Based Personnel	41	35
2018	CCG Central & Arctic Region - Integrated Technical Services	41	14

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Organization	(%)	Total responses
2018	Public Service	10	21191
2018	Fisheries and Oceans Canada	8	909
2018	Canadian Coast Guard (CCG) Including Regions	7	306
2018	CCG Central & Arctic Region	11	71

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Organization	(%)	Total responses
2018	Public Service	7	21189
2018	Fisheries and Oceans Canada	8	909
2018	Canadian Coast Guard (CCG) Including Regions	11	306
2018	CCG Central & Arctic Region	12	71

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Organization	(%)	Total responses
2018	Public Service	10	21189
2018	Fisheries and Oceans Canada	10	909
2018	Canadian Coast Guard (CCG) Including Regions	10	306
2018	CCG Central & Arctic Region	12	71
2018	CCG Central & Arctic Region - Shore-Based Personnel	21	35

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Organization	(%)	Total responses
2018	Public Service	9	21189
2018	Fisheries and Oceans Canada	11	910
2018	Canadian Coast Guard (CCG) Including Regions	10	307
2018	CCG Central & Arctic Region	9	71
2018	CCG Central & Arctic Region - Shore-Based Personnel	0	35
2018	CCG Central & Arctic Region - Integrated Technical Services	0	14

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Organization	(%)	Total responses
2018	Public Service	10	21188
2018	Fisheries and Oceans Canada	11	910
2018	Canadian Coast Guard (CCG) Including Regions	11	307
2018	CCG Central & Arctic Region	18	72

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Organization	(%)	Total responses
2018	Public Service	11	21193
2018	Fisheries and Oceans Canada	11	911
2018	Canadian Coast Guard (CCG) Including Regions	14	307
2018	CCG Central & Arctic Region	13	71

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Organization	(%)	Total responses
2018	Public Service	12	21192
2018	Fisheries and Oceans Canada	9	910
2018	Canadian Coast Guard (CCG) Including Regions	8	306
2018	CCG Central & Arctic Region	8	71
2018	CCG Central & Arctic Region - Integrated Technical Services	0	14

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Organization	(%)	Total responses
2018	Public Service	30	21199
2018	Fisheries and Oceans Canada	27	913
2018	Canadian Coast Guard (CCG) Including Regions	27	308
2018	CCG Central & Arctic Region	27	72
2018	CCG Central & Arctic Region - Shore-Based Personnel	30	35

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Organization	(%)	Total responses
2018	Public Service	9	21189
2018	Fisheries and Oceans Canada	6	908
2018	Canadian Coast Guard (CCG) Including Regions	6	306
2018	CCG Central & Arctic Region	10	71

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Organization	(%)	Total responses
2018	Public Service	47	21214
2018	Fisheries and Oceans Canada	43	917
2018	Canadian Coast Guard (CCG) Including Regions	42	312
2018	CCG Central & Arctic Region	46	74
2018	CCG Central & Arctic Region - Shore-Based Personnel	40	36

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Organization	(%)	Total responses
2018	Public Service	2	21187
2018	Fisheries and Oceans Canada	1	909
2018	CCG Central & Arctic Region	0	71
2018	CCG Central & Arctic Region - Shore-Based Personnel	0	35
2018	CCG Central & Arctic Region - Integrated Technical Services	0	14

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Organization	(%)	Total responses
2018	Public Service	56	21220
2018	Fisheries and Oceans Canada	58	917
2018	Canadian Coast Guard (CCG) Including Regions	57	312
2018	CCG Central & Arctic Region	50	73
2018	CCG Central & Arctic Region - Shore-Based Personnel	46	35
2018	CCG Central & Arctic Region - Integrated Technical Services	60	14

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Organization	(%)	Total responses
2018	Public Service	4	21191
2018	Fisheries and Oceans Canada	3	911
2018	Canadian Coast Guard (CCG) Including Regions	2	307

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	13	21192
2018	Fisheries and Oceans Canada	12	910
2018	Canadian Coast Guard (CCG) Including Regions	9	307
2018	CCG Central & Arctic Region	7	71
2018	CCG Central & Arctic Region - Shore-Based Personnel	15	35

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	16	19	21	8	8	23	5	48	22	161102
2018	Fisheries and Oceans Canada	15	22	22	9	8	20	4	49	21	6861
2018	Canadian Coast Guard (CCG) Including Regions	15	25	23	8	9	15	4	50	22	1997
2018	CCG Central & Arctic Region	11	26	21	9	11	17	5	47	26	459
2018	CCG Central & Arctic Region - Shore-Based Personnel	12	26	17	8	9	22	6	53	23	252
2018	CCG Central & Arctic Region - Integrated Technical Services	12	28	20	3	15	17	4	52	22	88

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	31	18	7	6	7	1	66	14	161060
2018	Fisheries and Oceans Canada	28	35	18	7	5	6	1	67	13	6855
2018	Canadian Coast Guard (CCG) Including Regions	26	35	19	8	6	5	1	64	16	1992
2018	CCG Central & Arctic Region	20	34	20	10	8	7	1	59	19	457
2018	CCG Central & Arctic Region - Shore-Based Personnel	28	31	21	8	5	6	1	63	14	252
2018	CCG Central & Arctic Region - Integrated Technical Services	33	31	20	6	5	3	1	67	12	88

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2018	Public Service	8	92	161188
2018	Fisheries and Oceans Canada	7	93	6867
2018	Canadian Coast Guard (CCG) Including Regions	9	91	1996
2018	CCG Central & Arctic Region	9	91	458
2018	CCG Central & Arctic Region - Shore-Based Personnel	5	95	251
2018	CCG Central & Arctic Region - Integrated Technical Services	10	90	88

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Organization	(%)	Total responses
2018	Public Service	36	11806
2018	Fisheries and Oceans Canada	38	411
2018	Canadian Coast Guard (CCG) Including Regions	43	160
2018	CCG Central & Arctic Region	43	33
2018	CCG Central & Arctic Region - Shore-Based Personnel	42	13

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Organization	(%)	Total responses
2018	Public Service	77	11826
2018	Fisheries and Oceans Canada	71	418
2018	Canadian Coast Guard (CCG) Including Regions	73	164
2018	CCG Central & Arctic Region	66	34

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11797
2018	Fisheries and Oceans Canada	8	410
2018	Canadian Coast Guard (CCG) Including Regions	8	159
2018	CCG Central & Arctic Region - Shore-Based Personnel	0	13

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11797
2018	Fisheries and Oceans Canada	2	410
2018	CCG Central & Arctic Region	0	33
2018	CCG Central & Arctic Region - Shore-Based Personnel	0	13

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Organization	(%)	Total responses
2018	Public Service	7	11798
2018	Fisheries and Oceans Canada	8	410
2018	Canadian Coast Guard (CCG) Including Regions	6	159

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Organization	(%)	Total responses
2018	Public Service	9	11802
2018	Fisheries and Oceans Canada	12	410
2018	Canadian Coast Guard (CCG) Including Regions	10	159

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	8	11798
2018	Fisheries and Oceans Canada	6	411
2018	Canadian Coast Guard (CCG) Including Regions	7	160

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Organization	(%)	Total responses
2018	Public Service	25	11790
2018	Fisheries and Oceans Canada	16	411
2018	Canadian Coast Guard (CCG) Including Regions	12	157

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Organization	(%)	Total responses
2018	Public Service	20	11790
2018	Fisheries and Oceans Canada	13	412
2018	Canadian Coast Guard (CCG) Including Regions	12	157

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Organization	(%)	Total responses
2018	Public Service	15	11786
2018	Fisheries and Oceans Canada	8	412
2018	Canadian Coast Guard (CCG) Including Regions	9	158

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Organization	(%)	Total responses
2018	Public Service	6	11784
2018	Fisheries and Oceans Canada	5	411
2018	Canadian Coast Guard (CCG) Including Regions	4	157
2018	CCG Central & Arctic Region	0	32
2018	CCG Central & Arctic Region - Shore-Based Personnel	0	13

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Organization	(%)	Total responses
2018	Public Service	26	11787
2018	Fisheries and Oceans Canada	23	411
2018	Canadian Coast Guard (CCG) Including Regions	21	157

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Organization	(%)	Total responses
2018	Public Service	29	11792
2018	Fisheries and Oceans Canada	38	415
2018	Canadian Coast Guard (CCG) Including Regions	41	158
2018	CCG Central & Arctic Region	39	32

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11783
2018	Fisheries and Oceans Canada	3	411
2018	Canadian Coast Guard (CCG) Including Regions	4	157

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Organization	(%)	Total responses
2018	Public Service	2	11782
2018	CCG Central & Arctic Region	0	32
2018	CCG Central & Arctic Region - Shore-Based Personnel	0	13

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Organization	(%)	Total responses
2018	Public Service	8	11785
2018	Fisheries and Oceans Canada	8	413
2018	Canadian Coast Guard (CCG) Including Regions	12	159

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Organization	(%)	Total responses
2018	Public Service	15	11787
2018	Fisheries and Oceans Canada	16	414
2018	Canadian Coast Guard (CCG) Including Regions	16	160
2018	CCG Central & Arctic Region	20	33

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Organization	(%)	Total responses
2018	Public Service	1	11782
2018	CCG Central & Arctic Region	0	32
2018	CCG Central & Arctic Region - Shore-Based Personnel	0	13

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Organization	(%)	Total responses
2018	Public Service	17	11791
2018	Fisheries and Oceans Canada	14	411
2018	Canadian Coast Guard (CCG) Including Regions	13	157

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Organization	Total responses
2018	Public Service	11783
2018	Canadian Coast Guard (CCG) Including Regions	157
2018	CCG Central & Arctic Region	32
2018	CCG Central & Arctic Region - Shore-Based Personnel	13

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Organization	(%)	Total responses
2018	Public Service	19	11797
2018	Fisheries and Oceans Canada	20	414
2018	Canadian Coast Guard (CCG) Including Regions	25	160
2018	CCG Central & Arctic Region	38	34
2018	CCG Central & Arctic Region - Shore-Based Personnel	41	13

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Organization	(%)	Total responses
2018	Public Service	29	11822
2018	Fisheries and Oceans Canada	33	416
2018	Canadian Coast Guard (CCG) Including Regions	29	161
2018	CCG Central & Arctic Region	36	33
2018	CCG Central & Arctic Region - Shore-Based Personnel	59	13

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Organization	(%)	Total responses
2018	Public Service	15	11810
2018	Fisheries and Oceans Canada	19	414
2018	Canadian Coast Guard (CCG) Including Regions	20	159

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Organization	(%)	Total responses
2018	Public Service	5	11809
2018	Fisheries and Oceans Canada	7	414
2018	Canadian Coast Guard (CCG) Including Regions	8	159
2018	CCG Central & Arctic Region	13	34

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Organization	(%)	Total responses
2018	Public Service	17	11817
2018	Fisheries and Oceans Canada	14	416
2018	Canadian Coast Guard (CCG) Including Regions	15	161
2018	CCG Central & Arctic Region	20	34
2018	CCG Central & Arctic Region - Shore-Based Personnel	40	13

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11805
2018	Fisheries and Oceans Canada	4	411

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Organization	(%)	Total responses
2018	Public Service	6	11807
2018	Fisheries and Oceans Canada	5	411
2018	Canadian Coast Guard (CCG) Including Regions	4	157

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Organization	(%)	Total responses
2018	Public Service	9	11806
2018	Fisheries and Oceans Canada	9	412
2018	Canadian Coast Guard (CCG) Including Regions	8	158
2018	CCG Central & Arctic Region - Shore-Based Personnel	0	13

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	9	11808
2018	Fisheries and Oceans Canada	9	411
2018	Canadian Coast Guard (CCG) Including Regions	7	157
2018	CCG Central & Arctic Region - Shore-Based Personnel	0	13

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Organization	(%)	Total responses
2018	Public Service	49	11821
2018	Fisheries and Oceans Canada	47	414
2018	Canadian Coast Guard (CCG) Including Regions	52	159
2018	CCG Central & Arctic Region	58	33
2018	CCG Central & Arctic Region - Shore-Based Personnel	35	13

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Organization	(%)	Total responses
2018	Public Service	5	11053
2018	Fisheries and Oceans Canada	5	392
2018	Canadian Coast Guard (CCG) Including Regions	5	151

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Organization	(%)	Total responses
2018	Public Service	13	11052
2018	Fisheries and Oceans Canada	20	391
2018	Canadian Coast Guard (CCG) Including Regions	16	150
2018	CCG Central & Arctic Region	20	29

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Organization	(%)	Total responses
2018	Public Service	3	11049
2018	Fisheries and Oceans Canada	3	391

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Organization	(%)	Total responses
2018	Public Service	2	11050
2018	Fisheries and Oceans Canada	3	392
2018	CCG Central & Arctic Region - Shore-Based Personnel	0	10

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Organization	(%)	Total responses
2018	Public Service	3	11051
2018	Fisheries and Oceans Canada	3	391

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11049
2018	Fisheries and Oceans Canada	3	391
2018	Canadian Coast Guard (CCG) Including Regions	3	150
2018	CCG Central & Arctic Region - Shore-Based Personnel	0	10

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Organization	(%)	Total responses
2018	Public Service	7	11051
2018	Fisheries and Oceans Canada	8	392
2018	Canadian Coast Guard (CCG) Including Regions	9	151
2018	CCG Central & Arctic Region - Shore-Based Personnel	0	10

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Organization	(%)	Total responses
2018	Public Service	11	11053
2018	Fisheries and Oceans Canada	11	392
2018	Canadian Coast Guard (CCG) Including Regions	13	151
2018	CCG Central & Arctic Region - Shore-Based Personnel	0	10

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Organization	(%)	Total responses
2018	Public Service	11	11055
2018	Fisheries and Oceans Canada	10	392
2018	Canadian Coast Guard (CCG) Including Regions	12	151

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Organization	(%)	Total responses
2018	Public Service	27	11058
2018	Fisheries and Oceans Canada	24	393
2018	Canadian Coast Guard (CCG) Including Regions	23	151
2018	CCG Central & Arctic Region	20	30

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Organization	(%)	Total responses
2018	Public Service	9	11054
2018	Fisheries and Oceans Canada	8	393
2018	Canadian Coast Guard (CCG) Including Regions	7	151
2018	CCG Central & Arctic Region - Shore-Based Personnel	0	10

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Organization	(%)	Total responses
2018	Public Service	45	11069
2018	Fisheries and Oceans Canada	43	396
2018	Canadian Coast Guard (CCG) Including Regions	49	154
2018	CCG Central & Arctic Region	42	31

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Organization	(%)	Total responses
2018	Public Service	2	11050
2018	Fisheries and Oceans Canada	1	391
2018	CCG Central & Arctic Region	0	29
2018	CCG Central & Arctic Region - Shore-Based Personnel	0	10

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Organization	(%)	Total responses
2018	Public Service	64	11072
2018	Fisheries and Oceans Canada	62	398
2018	Canadian Coast Guard (CCG) Including Regions	64	155
2018	CCG Central & Arctic Region	62	31

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11051
2018	Fisheries and Oceans Canada	3	391
2018	Canadian Coast Guard (CCG) Including Regions	3	150
2018	CCG Central & Arctic Region	0	29
2018	CCG Central & Arctic Region - Shore-Based Personnel	0	10

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	13	11050
2018	Fisheries and Oceans Canada	15	391
2018	Canadian Coast Guard (CCG) Including Regions	15	150
2018	CCG Central & Arctic Region	17	29

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	18	18	24	4	4	26	5	53	12	161075
2018	Fisheries and Oceans Canada	17	21	25	4	3	25	4	54	10	6856
2018	Canadian Coast Guard (CCG) Including Regions	17	24	25	6	4	19	4	54	13	1993
2018	CCG Central & Arctic Region	14	28	23	5	4	21	4	56	13	453
2018	CCG Central & Arctic Region - Shore-Based Personnel	17	24	20	2	4	26	6	61	9	251
2018	CCG Central & Arctic Region - Integrated Technical Services	16	31	19	3	6	19	5	63	12	88

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	30	31	19	5	4	10	1	69	10	161053
2018	Fisheries and Oceans Canada	28	35	20	5	3	9	1	70	8	6833
2018	Canadian Coast Guard (CCG) Including Regions	26	35	20	6	3	9	1	68	10	1981
2018	CCG Central & Arctic Region	21	36	22	7	3	12	1	65	11	452
2018	CCG Central & Arctic Region - Shore-Based Personnel	29	34	20	3	3	10	1	70	7	252
2018	CCG Central & Arctic Region - Integrated Technical Services	31	39	16	2	6	4	2	74	8	88

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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	52	26	10	5	5	1	0	80	10	160320
2018	Fisheries and Oceans Canada	53	27	11	4	4	1	0	81	8	6825
2018	Canadian Coast Guard (CCG) Including Regions	48	28	14	4	4	2	1	78	8	1987
2018	CCG Central & Arctic Region	41	36	14	4	4	1	1	78	8	453
2018	CCG Central & Arctic Region - Shore-Based Personnel	45	36	9	3	5	1	1	83	8	249
2018	CCG Central & Arctic Region - Integrated Technical Services	45	38	8	1	6	1	1	85	8	87

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	40	16	8	4	2	0	71	13	161108
2018	Fisheries and Oceans Canada	27	40	16	9	5	3	0	69	14	6869
2018	Canadian Coast Guard (CCG) Including Regions	19	37	18	13	8	4	0	59	22	2009
2018	CCG Central & Arctic Region	11	39	18	17	7	6	1	54	27	459
2018	CCG Central & Arctic Region - Shore-Based Personnel	18	47	17	13	2	3	0	67	15	252
2018	CCG Central & Arctic Region - Integrated Technical Services	24	45	18	11	0	2	0	70	11	88

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	23	35	18	13	10	2	59	23	161341
2018	Fisheries and Oceans Canada	21	38	19	13	7	1	60	21	6877
2018	Canadian Coast Guard (CCG) Including Regions	18	37	21	14	9	1	55	24	2009
2018	CCG Central & Arctic Region	12	42	21	13	10	1	55	24	457
2018	CCG Central & Arctic Region - Shore-Based Personnel	13	43	23	11	9	2	57	20	251
2018	CCG Central & Arctic Region - Integrated Technical Services	14	45	20	8	12	1	60	20	88

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	21	24	22	14	18	0	1	46	32	161369
2018	Fisheries and Oceans Canada	11	19	23	18	28	0	1	30	47	6878
2018	Canadian Coast Guard (CCG) Including Regions	8	15	22	17	36	1	1	24	54	2009
2018	CCG Central & Arctic Region	6	15	24	16	38	0	0	21	54	459
2018	CCG Central & Arctic Region - Shore-Based Personnel	11	18	25	14	32	0	0	29	46	251
2018	CCG Central & Arctic Region - Integrated Technical Services	10	15	30	21	24	0	0	25	45	88

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	18	27	28	16	11	0	1	45	27	161255
2018	Fisheries and Oceans Canada	17	29	28	15	10	0	0	46	25	6866
2018	Canadian Coast Guard (CCG) Including Regions	21	30	26	14	7	1	0	52	22	2007
2018	CCG Central & Arctic Region	14	32	28	19	7	0	1	46	26	457
2018	CCG Central & Arctic Region - Shore-Based Personnel	10	28	30	20	11	0	0	38	31	250
2018	CCG Central & Arctic Region - Integrated Technical Services	15	25	30	21	10	0	0	40	31	88

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	29	24	13	8	0	2	55	21	160603
2018	Fisheries and Oceans Canada	26	31	23	11	6	1	1	59	18	6844
2018	Canadian Coast Guard (CCG) Including Regions	32	32	20	9	4	1	2	65	14	2001
2018	CCG Central & Arctic Region	26	33	24	11	4	1	2	60	16	458
2018	CCG Central & Arctic Region - Shore-Based Personnel	23	29	24	16	5	0	2	54	21	250
2018	CCG Central & Arctic Region - Integrated Technical Services	23	30	29	16	2	0	0	53	18	88

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	20	23	23	17	15	1	1	44	32	160732
2018	Fisheries and Oceans Canada	20	25	23	16	13	1	1	47	30	6855
2018	Canadian Coast Guard (CCG) Including Regions	25	27	21	12	13	1	1	53	26	2008
2018	CCG Central & Arctic Region	22	24	22	16	15	0	1	47	31	456
2018	CCG Central & Arctic Region - Shore-Based Personnel	15	24	25	17	18	0	1	39	35	249
2018	CCG Central & Arctic Region - Integrated Technical Services	17	25	25	17	16	0	1	42	33	88

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	46	23	13	6	4	0	6	75	11	160698
2018	Fisheries and Oceans Canada	40	27	17	7	5	1	3	70	13	6857
2018	Canadian Coast Guard (CCG) Including Regions	39	28	18	8	6	1	2	68	14	2005
2018	CCG Central & Arctic Region	31	35	17	9	5	0	2	67	15	458
2018	CCG Central & Arctic Region - Shore-Based Personnel	27	32	19	12	7	0	3	61	20	250
2018	CCG Central & Arctic Region - Integrated Technical Services	36	32	17	10	2	0	2	70	13	88

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	30	27	21	11	9	0	1	58	20	161068
2018	Fisheries and Oceans Canada	23	28	23	14	10	1	1	52	24	6866
2018	Canadian Coast Guard (CCG) Including Regions	22	26	24	15	12	1	1	48	27	2007
2018	CCG Central & Arctic Region	15	28	25	17	13	0	2	44	30	457
2018	CCG Central & Arctic Region - Shore-Based Personnel	19	28	25	14	13	0	1	48	27	249
2018	CCG Central & Arctic Region - Integrated Technical Services	24	34	22	10	10	0	0	58	20	88

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	33	23	10	6	1	1	59	17	160799
2018	Fisheries and Oceans Canada	25	36	23	10	4	1	1	62	14	6858
2018	Canadian Coast Guard (CCG) Including Regions	26	35	22	10	5	1	1	62	15	2002
2018	CCG Central & Arctic Region	21	38	24	11	4	1	1	61	15	458
2018	CCG Central & Arctic Region - Shore-Based Personnel	20	36	28	8	6	1	1	56	15	251
2018	CCG Central & Arctic Region - Integrated Technical Services	18	43	26	5	6	1	0	62	12	87

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	21	31	25	14	8	1	1	53	22	160760
2018	Fisheries and Oceans Canada	22	34	25	12	6	1	1	57	18	6859
2018	Canadian Coast Guard (CCG) Including Regions	26	33	22	10	7	1	2	60	17	2002
2018	CCG Central & Arctic Region	20	31	30	11	6	0	2	52	17	459
2018	CCG Central & Arctic Region - Shore-Based Personnel	17	33	30	12	7	0	1	51	19	252
2018	CCG Central & Arctic Region - Integrated Technical Services	12	36	38	9	5	0	0	48	14	88

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	27	31	22	12	7	0	1	59	19	160624
2018	Fisheries and Oceans Canada	28	34	21	10	5	1	1	62	16	6856
2018	Canadian Coast Guard (CCG) Including Regions	31	33	20	9	5	1	1	66	14	2001
2018	CCG Central & Arctic Region	22	38	23	10	5	1	1	62	15	457
2018	CCG Central & Arctic Region - Shore-Based Personnel	21	34	24	12	8	1	1	56	20	251
2018	CCG Central & Arctic Region - Integrated Technical Services	21	34	26	14	3	0	1	55	18	88

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	27	31	22	12	7	0	1	59	18	160191
2018	Fisheries and Oceans Canada	29	33	22	10	5	1	1	63	15	6839
2018	Canadian Coast Guard (CCG) Including Regions	33	33	20	8	4	1	1	67	12	1994
2018	CCG Central & Arctic Region	27	35	22	10	5	0	1	63	15	457
2018	CCG Central & Arctic Region - Shore-Based Personnel	23	35	24	11	7	1	0	58	18	251
2018	CCG Central & Arctic Region - Integrated Technical Services	16	36	30	9	8	0	1	53	17	88

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	50	25	13	6	4	0	2	76	10	160099
2018	Fisheries and Oceans Canada	48	27	14	6	3	0	1	76	9	6847
2018	Canadian Coast Guard (CCG) Including Regions	44	28	15	7	4	1	1	73	11	2001
2018	CCG Central & Arctic Region	36	34	15	8	5	0	2	72	13	459
2018	CCG Central & Arctic Region - Shore-Based Personnel	46	30	12	5	3	0	3	79	9	251
2018	CCG Central & Arctic Region - Integrated Technical Services	44	35	8	6	3	0	3	81	10	88

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	67	16	7	3	3	1	5	87	6	160330
2018	Fisheries and Oceans Canada	67	17	6	2	1	1	4	89	4	6833
2018	Canadian Coast Guard (CCG) Including Regions	63	20	7	3	2	2	3	88	5	1988
2018	CCG Central & Arctic Region	57	25	8	3	1	1	5	87	5	457
2018	CCG Central & Arctic Region - Shore-Based Personnel	68	17	6	3	1	0	5	90	4	249
2018	CCG Central & Arctic Region - Integrated Technical Services	61	23	5	4	0	0	7	91	4	87

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	67	14	7	4	4	1	3	84	9	160420
2018	Fisheries and Oceans Canada	68	16	7	4	3	1	2	86	7	6846
2018	Canadian Coast Guard (CCG) Including Regions	64	17	8	4	3	1	2	84	8	1995
2018	CCG Central & Arctic Region	57	23	8	5	3	1	4	83	9	458
2018	CCG Central & Arctic Region - Shore-Based Personnel	64	17	7	4	4	1	3	85	9	250
2018	CCG Central & Arctic Region - Integrated Technical Services	60	18	5	5	8	0	3	81	13	87

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	52	27	11	4	3	1	81	7	160968
2018	Fisheries and Oceans Canada	49	30	13	4	2	1	80	7	6882
2018	Canadian Coast Guard (CCG) Including Regions	45	32	13	5	3	1	78	8	2011
2018	CCG Central & Arctic Region	39	34	15	8	2	2	75	10	458
2018	CCG Central & Arctic Region - Shore-Based Personnel	46	30	10	8	5	1	77	13	250
2018	CCG Central & Arctic Region - Integrated Technical Services	40	27	15	13	4	1	68	17	87

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	53	22	11	6	6	0	1	76	12	160500
2018	Fisheries and Oceans Canada	52	24	12	6	4	0	1	77	11	6864
2018	Canadian Coast Guard (CCG) Including Regions	50	25	12	7	5	1	1	76	12	2005
2018	CCG Central & Arctic Region	45	28	13	9	3	0	2	74	12	457
2018	CCG Central & Arctic Region - Shore-Based Personnel	54	22	8	9	5	0	2	77	15	249
2018	CCG Central & Arctic Region - Integrated Technical Services	56	26	4	8	5	0	1	83	13	87

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	52	13	6	2	1	26	88	4	159765
2018	Fisheries and Oceans Canada	52	16	7	2	1	20	86	4	6840
2018	Canadian Coast Guard (CCG) Including Regions	51	18	8	3	1	19	85	6	2001
2018	CCG Central & Arctic Region	43	21	8	3	1	23	83	6	457
2018	CCG Central & Arctic Region - Shore-Based Personnel	48	14	7	3	3	25	82	8	249
2018	CCG Central & Arctic Region - Integrated Technical Services	46	13	11	5	3	22	76	11	86

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	61	20	9	3	2	0	6	86	4	160250
2018	Fisheries and Oceans Canada	60	24	9	2	1	1	4	87	4	6859
2018	Canadian Coast Guard (CCG) Including Regions	61	23	7	2	1	1	4	89	3	2011
2018	CCG Central & Arctic Region	54	26	8	2	1	1	8	88	3	458
2018	CCG Central & Arctic Region - Shore-Based Personnel	59	22	10	3	1	0	5	85	5	250
2018	CCG Central & Arctic Region - Integrated Technical Services	55	27	8	0	2	0	7	89	3	87

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	64	15	7	4	5	0	4	83	10	160852
2018	Fisheries and Oceans Canada	64	16	7	5	5	1	2	82	10	6877
2018	Canadian Coast Guard (CCG) Including Regions	62	16	8	5	6	1	3	81	11	2010
2018	CCG Central & Arctic Region	52	17	10	8	9	0	5	72	18	457
2018	CCG Central & Arctic Region - Shore-Based Personnel	64	16	8	4	5	0	3	82	9	250
2018	CCG Central & Arctic Region - Integrated Technical Services	71	15	4	3	4	0	3	89	7	87

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	48	29	14	4	2	0	2	79	7	160646
2018	Fisheries and Oceans Canada	47	31	14	4	2	0	1	79	6	6861
2018	Canadian Coast Guard (CCG) Including Regions	47	31	14	4	2	1	2	80	6	2004
2018	CCG Central & Arctic Region	44	32	16	4	2	0	2	78	6	457
2018	CCG Central & Arctic Region - Shore-Based Personnel	48	26	17	6	2	0	1	75	8	249
2018	CCG Central & Arctic Region - Integrated Technical Services	48	31	12	7	2	0	0	79	9	86

Question 63. Overall, my level of work-related stress is…
Survey year	Organization	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	13	31	36	14	5	45	19	161633
2018	Fisheries and Oceans Canada	12	33	36	14	5	46	18	6894
2018	Canadian Coast Guard (CCG) Including Regions	13	33	35	13	5	46	18	2015
2018	CCG Central & Arctic Region	7	35	38	14	4	43	19	460
2018	CCG Central & Arctic Region - Shore-Based Personnel	4	35	39	17	5	39	22	252
2018	CCG Central & Arctic Region - Integrated Technical Services	3	33	42	19	3	36	22	88

Question 64. After my workday, I feel emotionally drained.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	10	20	38	22	10	0	0	32	30	159815
2018	Fisheries and Oceans Canada	9	17	38	24	11	0	0	35	26	6841
2018	Canadian Coast Guard (CCG) Including Regions	8	16	38	24	12	1	1	37	24	1999
2018	CCG Central & Arctic Region	7	17	37	28	11	0	0	39	24	456
2018	CCG Central & Arctic Region - Shore-Based Personnel	10	20	39	23	7	0	1	31	30	249
2018	CCG Central & Arctic Region - Integrated Technical Services	8	22	37	27	6	0	0	33	30	88

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	26	20	11	11	2	1	30	70	161576
2018	Fisheries and Oceans Canada	15	24	25	17	16	2	0	16	84	6877
2018	Canadian Coast Guard (CCG) Including Regions	13	21	24	19	19	3	1	13	87	2007
2018	CCG Central & Arctic Region	13	21	26	18	18	1	1	14	86	457
2018	CCG Central & Arctic Region - Shore-Based Personnel	14	21	29	19	16	1	1	15	85	251
2018	CCG Central & Arctic Region - Integrated Technical Services	9	23	39	15	13	1	0	9	91	88

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Organization	(%)	Total responses
2018	Public Service	23	109172
2018	Fisheries and Oceans Canada	32	5513
2018	Canadian Coast Guard (CCG) Including Regions	38	1628
2018	CCG Central & Arctic Region	34	374
2018	CCG Central & Arctic Region - Shore-Based Personnel	26	208
2018	CCG Central & Arctic Region - Integrated Technical Services	22	78

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Organization	(%)	Total responses
2018	Public Service	35	109188
2018	Fisheries and Oceans Canada	45	5526
2018	Canadian Coast Guard (CCG) Including Regions	49	1633
2018	CCG Central & Arctic Region	49	373
2018	CCG Central & Arctic Region - Shore-Based Personnel	44	208
2018	CCG Central & Arctic Region - Integrated Technical Services	43	78

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Organization	(%)	Total responses
2018	Public Service	23	109138
2018	Fisheries and Oceans Canada	26	5500
2018	Canadian Coast Guard (CCG) Including Regions	26	1618
2018	CCG Central & Arctic Region	27	367
2018	CCG Central & Arctic Region - Shore-Based Personnel	23	206
2018	CCG Central & Arctic Region - Integrated Technical Services	21	78

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Organization	(%)	Total responses
2018	Public Service	44	109210
2018	Fisheries and Oceans Canada	59	5545
2018	Canadian Coast Guard (CCG) Including Regions	72	1650
2018	CCG Central & Arctic Region	74	379
2018	CCG Central & Arctic Region - Shore-Based Personnel	63	208
2018	CCG Central & Arctic Region - Integrated Technical Services	59	78

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Organization	(%)	Total responses
2018	Public Service	7	109103
2018	Fisheries and Oceans Canada	6	5482
2018	Canadian Coast Guard (CCG) Including Regions	6	1604
2018	CCG Central & Arctic Region	8	367
2018	CCG Central & Arctic Region - Shore-Based Personnel	9	206
2018	CCG Central & Arctic Region - Integrated Technical Services	9	78

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Organization	(%)	Total responses
2018	Public Service	33	109160
2018	Fisheries and Oceans Canada	37	5508
2018	Canadian Coast Guard (CCG) Including Regions	35	1623
2018	CCG Central & Arctic Region	37	370
2018	CCG Central & Arctic Region - Shore-Based Personnel	43	207
2018	CCG Central & Arctic Region - Integrated Technical Services	38	78

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Organization	(%)	Total responses
2018	Public Service	34	109157
2018	Fisheries and Oceans Canada	36	5504
2018	Canadian Coast Guard (CCG) Including Regions	34	1620
2018	CCG Central & Arctic Region	32	369
2018	CCG Central & Arctic Region - Shore-Based Personnel	33	206
2018	CCG Central & Arctic Region - Integrated Technical Services	25	78

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Organization	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Public Service	6	41	19	11	5	19	104045
2018	Fisheries and Oceans Canada	3	29	19	13	6	30	5323
2018	Canadian Coast Guard (CCG) Including Regions	2	25	18	14	6	36	1572
2018	CCG Central & Arctic Region	3	27	20	11	4	36	368
2018	CCG Central & Arctic Region - Shore-Based Personnel	5	29	16	12	4	34	204
2018	CCG Central & Arctic Region - Integrated Technical Services	3	35	18	12	4	28	78

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Organization	Yes (%)	No (%)	Total responses
2018	Public Service	35	65	108456
2018	Fisheries and Oceans Canada	23	77	5537
2018	Canadian Coast Guard (CCG) Including Regions	21	79	1651
2018	CCG Central & Arctic Region	25	75	377
2018	CCG Central & Arctic Region - Shore-Based Personnel	22	78	206
2018	CCG Central & Arctic Region - Integrated Technical Services	31	69	78

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	42	16	13	9	11	1	8	63	22	161026
2018	Fisheries and Oceans Canada	34	18	16	12	12	2	7	57	26	6880
2018	Canadian Coast Guard (CCG) Including Regions	29	18	16	14	14	2	7	51	31	2012
2018	CCG Central & Arctic Region	28	17	18	16	12	2	8	49	31	459
2018	CCG Central & Arctic Region - Shore-Based Personnel	33	12	16	19	10	2	8	50	32	252
2018	CCG Central & Arctic Region - Integrated Technical Services	29	13	17	22	6	3	12	48	32	88

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	11	22	18	18	23	2	6	36	44	108900
2018	Fisheries and Oceans Canada	9	23	19	21	23	1	3	34	45	5549
2018	Canadian Coast Guard (CCG) Including Regions	9	25	18	20	24	1	3	35	46	1658
2018	CCG Central & Arctic Region	9	26	20	18	21	2	4	37	42	382
2018	CCG Central & Arctic Region - Shore-Based Personnel	9	22	21	20	20	2	5	33	44	207
2018	CCG Central & Arctic Region - Integrated Technical Services	11	28	19	20	17	2	2	41	39	78

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	5	13	16	19	39	2	7	19	63	108928
2018	Fisheries and Oceans Canada	4	13	15	21	42	2	3	17	67	5555
2018	Canadian Coast Guard (CCG) Including Regions	4	13	15	20	43	2	3	18	66	1661
2018	CCG Central & Arctic Region	3	11	17	24	38	2	4	15	66	382
2018	CCG Central & Arctic Region - Shore-Based Personnel	1	11	18	24	38	2	4	14	66	207
2018	CCG Central & Arctic Region - Integrated Technical Services	2	16	25	23	31	2	1	18	56	78

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for CCG Central & Arctic Region - Integrated Technical Services

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored