2018 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 91. Have you ever served in the Canadian military?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 16 34 12 15 23 0 0 50 37 439
2018 Has not served in the Canadian military 24 38 14 12 13 0 0 62 24 6747
2017 Has served in the Canadian military 18 34 15 13 19 0 1 53 32 547
2017 Has not served in the Canadian military 23 42 13 10 12 0 0 66 21 8175

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 9 26 21 16 28 0 0 35 44 434
2018 Has not served in the Canadian military 17 31 15 16 21 0 0 48 37 6751
2017 Has served in the Canadian military 10 24 19 14 33 0 1 35 47 546
2017 Has not served in the Canadian military 16 30 16 16 22 0 0 47 38 8160

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 34 36 14 7 9 0 0 71 16 437
2018 Has not served in the Canadian military 42 37 11 5 5 0 0 79 9 6716
2017 Has served in the Canadian military 38 36 13 6 7 0 1 74 12 545
2017 Has not served in the Canadian military 44 37 10 4 4 0 0 81 8 8149

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 26 35 18 11 9 0 0 62 20 438
2018 Has not served in the Canadian military 32 40 15 7 6 0 0 72 13 6755
2017 Has served in the Canadian military 27 39 16 7 10 0 0 66 18 543
2017 Has not served in the Canadian military 31 43 13 7 6 0 0 74 12 8129

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 12 19 21 20 28 0 0 31 48 440
2018 Has not served in the Canadian military 17 26 21 15 20 0 0 43 36 6738
2017 Has served in the Canadian military 10 23 22 17 27 0 1 34 44 546
2017 Has not served in the Canadian military 16 28 21 16 19 1 0 44 35 8156

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 11 22 24 19 24 0 0 33 43 434
2018 Has not served in the Canadian military 17 30 20 16 17 0 0 47 33 6712
2017 Has served in the Canadian military 9 27 23 20 20 0 1 37 40 544
2017 Has not served in the Canadian military 16 31 20 17 16 0 0 48 33 8155

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 13 17 20 19 28 2 1 31 48 440
2018 Has not served in the Canadian military 19 22 21 16 18 2 0 43 35 6747
2017 Has served in the Canadian military 13 22 22 16 24 3 1 36 42 543
2017 Has not served in the Canadian military 19 24 21 15 17 4 1 45 33 8154
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 18 33 17 14 15 1 1 53 29 440
2018 Has not served in the Canadian military 32 31 16 10 10 1 0 63 20 6740
2017 Has served in the Canadian military 22 28 22 14 13 1 1 51 27 547
2017 Has not served in the Canadian military 31 32 16 9 10 2 0 65 19 8171

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 18 32 21 15 15 0 0 50 30 438
2018 Has not served in the Canadian military 30 33 15 12 10 0 0 63 22 6730
2017 Has served in the Canadian military 22 30 17 13 17 0 1 52 30 547
2017 Has not served in the Canadian military 31 33 14 11 10 1 0 64 22 8163

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 20 30 20 12 17 0 1 51 29 439
2018 Has not served in the Canadian military 34 29 16 10 11 0 0 63 21 6736
2017 Has served in the Canadian military 27 25 18 12 17 1 1 53 29 545
2017 Has not served in the Canadian military 35 30 15 8 10 1 0 66 19 8154

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 8 21 18 17 33 2 0 30 52 440
2018 Has not served in the Canadian military 16 27 17 15 22 3 0 44 38 6765
2017 Has served in the Canadian military 12 19 20 16 30 3 1 32 48 548
2017 Has not served in the Canadian military 15 28 18 16 20 4 0 44 37 8169

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 7 20 16 18 38 1 0 28 57 438
2018 Has not served in the Canadian military 15 25 17 17 25 1 0 40 43 6758
2017 Has served in the Canadian military 8 21 16 19 35 1 1 30 54 548
2017 Has not served in the Canadian military 13 25 18 19 23 2 0 39 42 8161

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 5 15 19 24 35 2 0 21 60 436
2018 Has not served in the Canadian military 10 22 20 19 26 2 0 34 46 6747
2017 Has served in the Canadian military 5 19 18 22 34 2 1 25 57 545
2017 Has not served in the Canadian military 10 23 20 21 23 3 0 34 46 8154

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 4 16 18 21 40 1 0 20 61 438
2018 Has not served in the Canadian military 10 23 17 20 29 1 0 33 50 6744
2017 Has served in the Canadian military 5 18 18 18 39 1 1 23 58 546
2017 Has not served in the Canadian military 10 24 17 21 27 2 0 34 49 8159
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 10 20 19 16 36 0 0 30 52 439
2018 Has not served in the Canadian military 16 28 16 16 23 0 0 44 40 6748
2017 Has served in the Canadian military 8 23 19 18 31 0 1 31 49 544
2017 Has not served in the Canadian military 15 29 16 18 22 0 0 44 40 8168

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 12 37 19 16 16 0 0 49 32 439
2018 Has not served in the Canadian military 21 41 16 13 9 0 0 62 22 6763
2017 Has served in the Canadian military 15 34 20 16 15 0 0 49 31 547
2017 Has not served in the Canadian military 21 41 15 13 9 0 0 62 22 8164

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 4 12 18 21 43 2 1 16 66 436
2018 Has not served in the Canadian military 7 18 17 21 31 5 1 26 55 6735
2017 Has served in the Canadian military 3 12 18 22 39 5 1 17 65 546
2017 Has not served in the Canadian military 6 17 17 23 29 7 1 25 57 8155

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 15 28 21 17 19 0 0 43 36 437
2018 Has not served in the Canadian military 27 34 15 12 12 0 0 62 24 6745
2017 Has served in the Canadian military 18 29 17 15 20 0 1 48 35 547
2017 Has not served in the Canadian military 26 34 15 12 11 1 0 61 24 8171

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 9 37 16 23 14 0 2 46 37 88
2018 Has not served in the Canadian military 18 36 18 15 10 1 2 56 26 1462
2017 Has served in the Canadian military 11 32 17 16 22 0 1 44 39 108
2017 Has not served in the Canadian military 19 39 17 14 8 1 2 59 23 1632

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 11 40 14 18 17 0 0 51 35 441
2018 Has not served in the Canadian military 14 47 10 19 10 0 0 61 29 6776
2017 Has served in the Canadian military 11 34 14 21 19 0 0 45 41 547
2017 Has not served in the Canadian military 15 38 13 20 14 0 0 53 34 8170

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 31 39 16 8 5 0 0 70 13 440
2018 Has not served in the Canadian military 37 42 12 6 3 0 0 80 9 6744
2017 Has served in the Canadian military 33 42 15 4 6 1 1 75 10 547
2017 Has not served in the Canadian military 39 40 11 5 4 0 0 79 9 8161

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 34 45 7 7 6 0 0 79 13 434
2018 Has not served in the Canadian military 43 42 8 5 3 0 0 84 8 6715
2017 Has served in the Canadian military 39 40 9 6 5 0 1 79 11 548
2017 Has not served in the Canadian military 45 39 7 5 4 0 0 84 8 8155

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 6 18 19 25 31 0 1 24 57 440
2018 Has not served in the Canadian military 12 25 19 19 23 1 0 38 43 6743
2017 Has served in the Canadian military 8 19 21 20 29 1 1 28 50 547
2017 Has not served in the Canadian military 14 27 19 19 19 2 0 41 39 8159

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 7 26 19 20 26 0 1 34 47 440
2018 Has not served in the Canadian military 14 28 17 16 22 1 1 43 39 6745
2017 Has served in the Canadian military 11 22 20 14 30 1 2 34 45 546
2017 Has not served in the Canadian military 15 27 17 16 21 2 2 44 39 8158

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 10 32 14 18 25 0 1 42 43 437
2018 Has not served in the Canadian military 16 33 14 17 18 0 0 50 36 6748
2017 Has served in the Canadian military 13 31 13 19 23 0 0 44 43 544
2017 Has not served in the Canadian military 17 34 14 17 17 0 0 52 34 8141

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 12 26 19 16 25 0 1 39 41 435
2018 Has not served in the Canadian military 20 30 17 15 18 0 0 50 33 6717
2017 Has served in the Canadian military 13 24 19 18 26 0 0 37 44 545
2017 Has not served in the Canadian military 20 31 16 16 17 0 0 51 33 8138

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 11 23 24 17 25 0 1 33 42 434
2018 Has not served in the Canadian military 18 30 18 17 17 0 0 48 34 6732
2017 Has served in the Canadian military 11 26 18 20 24 0 0 37 45 545
2017 Has not served in the Canadian military 18 32 19 17 15 0 0 50 31 8137

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 6 23 27 18 25 1 0 30 43 442
2018 Has not served in the Canadian military 12 29 23 15 18 2 0 42 34 6744
2017 Has served in the Canadian military 8 25 21 16 27 2 1 34 44 547
2017 Has not served in the Canadian military 13 29 23 16 17 3 0 43 34 8162

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 18 30 19 17 16 0 0 48 32 437
2018 Has not served in the Canadian military 26 33 15 14 12 0 0 59 26 6756
2017 Has served in the Canadian military 18 25 20 16 20 0 1 43 37 548
2017 Has not served in the Canadian military 25 33 14 14 14 0 0 58 28 8155

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 28 36 21 7 5 0 2 66 12 439
2018 Has not served in the Canadian military 30 33 20 9 6 0 1 64 15 6773
2017 Has served in the Canadian military 33 37 17 6 4 0 3 72 10 548
2017 Has not served in the Canadian military 31 36 19 8 4 0 2 69 12 8171

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Has served in the Canadian military 19 46 35 442
2018 Has not served in the Canadian military 19 46 35 6778
2017 Has served in the Canadian military 22 47 31 547
2017 Has not served in the Canadian military 18 49 33 8169

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Has served in the Canadian military 26 27 23 14 2 7 106
2018 Has not served in the Canadian military 21 32 24 11 5 7 1382
2017 Has served in the Canadian military 33 23 20 15 2 6 126
2017 Has not served in the Canadian military 22 31 23 12 5 7 1592
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 19 40 14 13 13 1 0 60 26 438
2018 Has not served in the Canadian military 31 41 14 8 7 0 0 72 14 6756
2017 Has served in the Canadian military 21 33 19 10 16 0 0 54 26 545
2017 Has not served in the Canadian military 29 39 15 9 8 1 0 68 17 8155

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 10 31 24 18 17 0 0 41 34 442
2018 Has not served in the Canadian military 16 38 20 14 11 1 0 54 26 6741
2017 Has served in the Canadian military 12 29 23 20 15 1 1 42 35 548
2017 Has not served in the Canadian military 17 37 20 13 12 1 0 55 25 8153

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 21 31 34 9 3 0 2 12 53 438
2018 Has not served in the Canadian military 16 32 34 13 4 1 1 18 48 6760
2017 Has served in the Canadian military 17 33 31 10 4 1 3 15 53 546
2017 Has not served in the Canadian military 17 30 33 12 5 1 2 18 48 8131

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 28 30 24 11 5 0 1 15 60 438
2018 Has not served in the Canadian military 21 29 27 14 6 1 1 21 52 6738
2017 Has served in the Canadian military 22 31 25 13 5 1 3 19 55 545
2017 Has not served in the Canadian military 20 27 29 14 7 1 2 22 48 8120

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 26 25 31 9 4 1 3 14 54 438
2018 Has not served in the Canadian military 21 28 28 12 6 2 2 19 52 6732
2017 Has served in the Canadian military 22 31 25 13 4 1 4 18 56 545
2017 Has not served in the Canadian military 21 26 28 14 6 2 4 21 49 8129

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 11 12 37 26 6 0 7 35 25 438
2018 Has not served in the Canadian military 9 17 35 25 10 1 3 36 27 6709
2017 Has served in the Canadian military 9 17 33 25 9 1 7 37 28 544
2017 Has not served in the Canadian military 10 17 33 24 10 1 5 37 28 8100

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 30 27 24 12 4 1 2 16 59 438
2018 Has not served in the Canadian military 27 27 26 11 6 1 2 18 56 6734
2017 Has served in the Canadian military 22 27 28 12 7 1 4 19 51 544
2017 Has not served in the Canadian military 23 25 27 14 7 1 3 21 51 8132

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 21 25 23 21 6 0 4 29 47 435
2018 Has not served in the Canadian military 18 24 26 19 8 2 2 28 44 6724
2017 Has served in the Canadian military 15 21 25 20 9 1 8 32 40 544
2017 Has not served in the Canadian military 16 21 27 20 10 2 4 32 40 8131

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 26 28 26 13 3 2 3 17 56 438
2018 Has not served in the Canadian military 21 28 28 12 6 2 2 19 51 6742
2017 Has served in the Canadian military 20 25 27 14 4 3 6 20 50 546
2017 Has not served in the Canadian military 20 25 30 13 6 3 4 20 48 8123

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 20 27 17 16 21 0 0 47 37 436
2018 Has not served in the Canadian military 24 30 14 16 17 0 0 54 33 6738
2017 Has served in the Canadian military 20 26 17 15 21 1 1 47 36 547
2017 Has not served in the Canadian military 24 29 14 15 16 1 0 54 32 8165

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 17 35 18 14 16 0 1 52 30 437
2018 Has not served in the Canadian military 24 38 15 13 9 0 0 62 23 6732
2017 Has served in the Canadian military 14 37 17 16 15 0 1 51 31 547
2017 Has not served in the Canadian military 21 38 15 14 12 0 0 59 26 8146

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 15 41 24 9 10 1 1 56 19 436
2018 Has not served in the Canadian military 22 40 20 9 9 1 0 62 18 6744

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 23 33 26 6 10 1 1 58 16 438
2018 Has not served in the Canadian military 27 38 20 7 7 2 0 66 14 6755
2017 Has served in the Canadian military 24 26 29 9 10 1 2 51 19 545
2017 Has not served in the Canadian military 25 36 20 8 8 3 1 63 16 8156

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 16 36 24 11 12 1 0 53 23 440
2018 Has not served in the Canadian military 24 38 19 10 9 1 0 62 19 6733
2017 Has served in the Canadian military 17 37 21 11 11 2 1 56 22 546
2017 Has not served in the Canadian military 22 40 17 10 8 2 0 64 19 8155

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 16 40 18 7 19 0 0 56 26 438
2018 Has not served in the Canadian military 26 37 15 11 11 0 0 63 22 6734
2017 Has served in the Canadian military 18 36 16 14 15 0 1 54 29 545
2017 Has not served in the Canadian military 25 39 14 11 11 0 0 64 22 8157

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 8 25 22 20 25 0 1 33 45 436
2018 Has not served in the Canadian military 12 29 19 17 20 2 1 42 38 6750
2017 Has served in the Canadian military 10 25 19 19 21 3 2 37 43 548
2017 Has not served in the Canadian military 15 28 18 17 19 2 2 44 36 8165

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 15 30 23 15 17 0 0 46 32 441
2018 Has not served in the Canadian military 22 37 15 13 12 1 0 60 25 6747
2017 Has served in the Canadian military 18 33 19 11 16 2 1 52 28 546
2017 Has not served in the Canadian military 25 37 14 11 10 2 0 63 22 8144

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 10 32 20 18 20 0 0 42 38 437
2018 Has not served in the Canadian military 18 33 19 14 14 0 0 52 29 6738

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 10 20 18 21 29 2 1 31 51 442
2018 Has not served in the Canadian military 12 24 17 18 25 3 1 37 45 6753
2017 Has served in the Canadian military 12 23 17 18 27 2 1 36 46 545
2017 Has not served in the Canadian military 13 25 16 17 23 4 1 40 43 8147

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Has served in the Canadian military 36 64 438
2018 Has not served in the Canadian military 31 69 6767

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 57 146
2018 Has not served in the Canadian military 57 1771

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 66 146
2018 Has not served in the Canadian military 65 1771

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 10 146
2018 Has not served in the Canadian military 10 1771

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 33 146
2018 Has not served in the Canadian military 34 1771

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 7 146
2018 Has not served in the Canadian military 10 1771

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 11 146
2018 Has not served in the Canadian military 11 1771

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 49 146
2018 Has not served in the Canadian military 44 1773

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 41 146
2018 Has not served in the Canadian military 40 1773

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 49 146
2018 Has not served in the Canadian military 52 1773

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 50 146
2018 Has not served in the Canadian military 44 1773

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 36 146
2018 Has not served in the Canadian military 37 1773

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 70 146
2018 Has not served in the Canadian military 66 1773

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 51 146
2018 Has not served in the Canadian military 48 1773

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 11 146
2018 Has not served in the Canadian military 7 1773

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 15 146
2018 Has not served in the Canadian military 17 1773

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 33 146
2018 Has not served in the Canadian military 20 1773

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 59 146
2018 Has not served in the Canadian military 55 1773

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 45 146
2018 Has not served in the Canadian military 36 1773

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 10 146
2018 Has not served in the Canadian military 17 1773

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 47 146
2018 Has not served in the Canadian military 44 1770

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 29 146
2018 Has not served in the Canadian military 31 1770

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 7 146
2018 Has not served in the Canadian military 7 1770

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 27 146
2018 Has not served in the Canadian military 29 1770

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 15 146
2018 Has not served in the Canadian military 14 1770

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 13 146
2018 Has not served in the Canadian military 9 1770

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 18 146
2018 Has not served in the Canadian military 19 1770

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 10 146
2018 Has not served in the Canadian military 15 1770

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 29 146
2018 Has not served in the Canadian military 26 1770

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 14 129
2018 Has not served in the Canadian military 11 1613

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 17 129
2018 Has not served in the Canadian military 14 1613

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 9 129
2018 Has not served in the Canadian military 9 1613

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 5 129
2018 Has not served in the Canadian military 6 1613

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 4 129
2018 Has not served in the Canadian military 7 1613

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 4 129
2018 Has not served in the Canadian military 7 1613

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 7 129
2018 Has not served in the Canadian military 5 1613

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 10 129
2018 Has not served in the Canadian military 10 1613

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 17 129
2018 Has not served in the Canadian military 12 1613

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 32 129
2018 Has not served in the Canadian military 38 1613

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 14 129
2018 Has not served in the Canadian military 12 1613

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 49 129
2018 Has not served in the Canadian military 52 1613

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 77 129
2018 Has not served in the Canadian military 62 1613

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 7 129
2018 Has not served in the Canadian military 4 1613

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 9 129
2018 Has not served in the Canadian military 15 1613

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 6 17 23 16 31 6 1 25 51 441
2018 Has not served in the Canadian military 9 20 23 16 22 8 2 32 42 6759
2017 Has served in the Canadian military 8 17 23 15 27 7 3 28 46 548
2017 Has not served in the Canadian military 9 19 21 13 20 12 4 34 40 8173

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 10 27 23 18 22 0 0 37 40 439
2018 Has not served in the Canadian military 17 29 20 14 17 2 0 47 33 6751
2017 Has served in the Canadian military 14 23 22 13 24 2 1 38 39 547
2017 Has not served in the Canadian military 15 28 20 14 18 5 1 45 33 8159

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Has served in the Canadian military 19 81 434
2018 Has not served in the Canadian military 14 86 6754

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 44 68
2018 Has not served in the Canadian military 44 753

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 80 68
2018 Has not served in the Canadian military 73 753

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 21 68
2018 Has not served in the Canadian military 23 753

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 14 68
2018 Has not served in the Canadian military 10 753

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 11 68
2018 Has not served in the Canadian military 9 753

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 41 68
2018 Has not served in the Canadian military 35 753

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 29 68
2018 Has not served in the Canadian military 23 753

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 26 68
2018 Has not served in the Canadian military 22 753

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 7 68
2018 Has not served in the Canadian military 9 753

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 20 68
2018 Has not served in the Canadian military 18 753

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 34 68
2018 Has not served in the Canadian military 34 753

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 10 68
2018 Has not served in the Canadian military 8 753

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 12 68
2018 Has not served in the Canadian military 11 753

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 12 68
2018 Has not served in the Canadian military 13 753

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 20 68
2018 Has not served in the Canadian military 19 753

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 21 68
2018 Has not served in the Canadian military 16 753

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 23 68
2018 Has not served in the Canadian military 27 753

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 9 68
2018 Has not served in the Canadian military 19 753

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 26 68
2018 Has not served in the Canadian military 24 753

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 8 68
2018 Has not served in the Canadian military 8 753

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 58 68
2018 Has not served in the Canadian military 45 753

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 13 62
2018 Has not served in the Canadian military 7 680

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 0 62
2018 Has not served in the Canadian military 3 680

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 0 62
2018 Has not served in the Canadian military 4 680

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 12 62
2018 Has not served in the Canadian military 9 680

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 16 62
2018 Has not served in the Canadian military 12 680

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 29 62
2018 Has not served in the Canadian military 31 680

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 14 62
2018 Has not served in the Canadian military 12 680

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 46 62
2018 Has not served in the Canadian military 45 680

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 73 62
2018 Has not served in the Canadian military 66 680

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 9 62
2018 Has not served in the Canadian military 15 680

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 8 19 33 9 20 9 1 31 32 436
2018 Has not served in the Canadian military 11 22 29 10 13 12 2 39 26 6745
2017 Has served in the Canadian military 10 19 31 9 14 11 5 35 28 548
2017 Has not served in the Canadian military 11 22 26 8 11 17 4 42 24 8163

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 13 27 28 12 17 3 0 42 30 436
2018 Has not served in the Canadian military 18 30 25 10 12 4 1 51 23 6741
2017 Has served in the Canadian military 15 28 27 9 15 4 3 45 26 547
2017 Has not served in the Canadian military 18 30 23 9 10 8 1 53 21 8147
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 24 29 20 9 17 1 1 54 26 438
2018 Has not served in the Canadian military 38 28 15 8 10 1 0 67 18 6724
2017 Has served in the Canadian military 28 25 18 9 17 2 1 55 27 548
2017 Has not served in the Canadian military 38 28 14 6 11 2 0 68 17 8167

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 14 39 17 18 13 0 0 52 31 437
2018 Has not served in the Canadian military 17 41 18 13 10 1 0 58 23 6746
2017 Has served in the Canadian military 13 34 18 13 18 2 1 49 33 547
2017 Has not served in the Canadian military 15 40 17 13 12 2 0 57 25 8162

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 7 19 11 22 41 0 0 26 63 438
2018 Has not served in the Canadian military 10 24 16 20 30 1 0 34 50 6765
2017 Has served in the Canadian military 7 18 15 17 41 1 1 26 59 547
2017 Has not served in the Canadian military 8 24 16 21 31 1 0 32 52 8160

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 14 17 18 16 35 0 0 30 52 441
2018 Has not served in the Canadian military 12 17 20 17 33 0 1 29 50 6768
2017 Has served in the Canadian military 13 15 15 18 37 0 2 29 56 548
2017 Has not served in the Canadian military 14 18 17 17 33 1 1 32 51 8160

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 21 29 27 12 11 0 0 50 23 439
2018 Has not served in the Canadian military 16 25 29 16 12 0 1 42 29 6767
2017 Has served in the Canadian military 22 27 26 12 12 0 1 50 24 547
2017 Has not served in the Canadian military 17 26 27 16 13 0 1 43 29 8142

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 23 32 23 10 9 0 2 56 20 431
2018 Has not served in the Canadian military 22 30 25 12 8 0 2 53 21 6720
2017 Has served in the Canadian military 28 27 21 12 9 0 3 56 22 543
2017 Has not served in the Canadian military 23 30 23 12 9 1 3 55 21 8137

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 12 21 18 20 26 1 1 34 48 440
2018 Has not served in the Canadian military 13 20 23 19 23 0 1 34 43 6740
2017 Has served in the Canadian military 15 21 24 18 20 0 2 37 39 546
2017 Has not served in the Canadian military 16 22 24 18 19 1 2 39 37 8150

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 37 23 17 9 10 0 3 62 20 440
2018 Has not served in the Canadian military 38 24 16 8 8 0 5 65 17 6735
2017 Has served in the Canadian military 38 26 15 9 5 0 6 68 15 547
2017 Has not served in the Canadian military 38 25 15 8 6 1 8 69 15 8136

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 22 27 22 14 14 0 1 50 28 437
2018 Has not served in the Canadian military 22 25 25 13 14 0 1 47 28 6746
2017 Has served in the Canadian military 21 29 23 13 12 0 1 51 26 542
2017 Has not served in the Canadian military 22 29 24 14 10 0 1 51 24 8135

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 16 27 24 16 16 1 1 43 33 434
2018 Has not served in the Canadian military 18 29 26 14 12 1 1 47 26 6757
2017 Has served in the Canadian military 15 26 25 17 15 1 1 42 33 544
2017 Has not served in the Canadian military 19 29 25 15 10 1 1 49 26 8123

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 11 26 26 18 18 0 1 38 36 437
2018 Has not served in the Canadian military 15 27 26 17 14 0 1 43 31 6754
2017 Has served in the Canadian military 13 25 23 20 17 1 1 39 37 545
2017 Has not served in the Canadian military 16 28 25 17 13 1 1 45 30 8128

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 16 26 23 16 18 0 1 43 34 437
2018 Has not served in the Canadian military 20 30 24 14 11 0 1 50 25 6734
2017 Has served in the Canadian military 16 27 22 17 16 1 2 44 33 545
2017 Has not served in the Canadian military 22 30 22 14 11 1 1 52 25 8128

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 24 35 18 8 14 0 0 59 23 433
2018 Has not served in the Canadian military 23 31 23 13 9 0 1 55 22 6724
2017 Has served in the Canadian military 23 28 23 11 11 1 3 53 24 540
2017 Has not served in the Canadian military 23 31 22 12 9 1 1 56 22 8108

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 30 29 17 11 12 0 1 60 24 438
2018 Has not served in the Canadian military 34 28 19 10 8 0 1 62 19 6714
2017 Has served in the Canadian military 30 26 21 13 9 0 1 56 23 548
2017 Has not served in the Canadian military 35 27 19 10 7 0 1 63 18 8158

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 51 21 11 4 9 1 3 75 13 433
2018 Has not served in the Canadian military 54 21 11 5 6 1 3 78 11 6732

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 42 17 17 9 14 0 0 60 23 435
2018 Has not served in the Canadian military 45 20 14 8 10 1 2 68 18 6745
2017 Has served in the Canadian military 41 21 14 12 9 0 2 64 22 547
2017 Has not served in the Canadian military 49 21 12 8 8 1 2 72 16 8156

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 32 33 16 10 8 0 1 65 19 436
2018 Has not served in the Canadian military 37 32 17 7 6 0 1 70 13 6748
2017 Has served in the Canadian military 31 36 16 9 7 0 1 68 16 548
2017 Has not served in the Canadian military 37 33 15 7 5 0 1 71 13 8148

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 28 25 17 13 16 0 0 54 29 434
2018 Has not served in the Canadian military 37 24 16 9 12 0 1 62 22 6729
2017 Has served in the Canadian military 34 24 16 11 13 0 1 59 24 548
2017 Has not served in the Canadian military 40 25 14 9 9 0 1 66 19 8150

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 46 16 6 4 4 0 24 82 11 431
2018 Has not served in the Canadian military 47 14 8 3 2 0 25 82 7 6686
2017 Has served in the Canadian military 44 18 8 4 3 0 23 80 9 547
2017 Has not served in the Canadian military 46 16 8 3 2 1 25 83 6 8138

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 55 22 9 3 4 0 6 83 8 434
2018 Has not served in the Canadian military 55 23 11 3 2 0 6 83 5 6708
2017 Has served in the Canadian military 50 23 11 4 4 1 8 80 8 543
2017 Has not served in the Canadian military 55 24 9 3 2 1 7 86 5 8092

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 71 13 5 2 4 1 5 89 6 434
2018 Has not served in the Canadian military 64 16 7 3 5 0 4 84 9 6739
2017 Has served in the Canadian military 65 17 5 3 3 0 6 87 7 547
2017 Has not served in the Canadian military 63 17 7 4 5 1 4 84 9 8162

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 47 30 13 4 5 0 2 79 9 433
2018 Has not served in the Canadian military 46 30 14 5 3 0 2 78 7 6717
2017 Has served in the Canadian military 44 29 14 5 4 0 4 76 9 546
2017 Has not served in the Canadian military 46 31 14 4 2 0 2 80 6 8155

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 10 19 33 24 13 1 0 29 37 441
2018 Has not served in the Canadian military 7 24 38 19 11 0 0 31 30 6763
2017 Has served in the Canadian military 7 15 41 20 16 0 0 22 37 546
2017 Has not served in the Canadian military 7 22 39 19 12 0 0 30 31 8172

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 20 24 34 17 5 0 0 22 44 436
2018 Has not served in the Canadian military 18 27 37 13 5 0 0 19 44 6718
2017 Has served in the Canadian military 15 31 36 11 6 0 0 17 47 544
2017 Has not served in the Canadian military 14 27 39 14 6 0 0 20 41 8142
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 20 21 24 10 23 2 0 20 80 438
2018 Has not served in the Canadian military 18 23 24 15 19 1 0 18 82 6768
2017 Has served in the Canadian military 24 20 20 12 20 4 1 25 75 548
2017 Has not served in the Canadian military 23 23 20 13 19 3 1 23 77 8172

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 30 345
2018 Has not served in the Canadian military 31 5434
2017 Has served in the Canadian military 25 389
2017 Has not served in the Canadian military 28 5959

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 48 345
2018 Has not served in the Canadian military 44 5434
2017 Has served in the Canadian military 36 389
2017 Has not served in the Canadian military 38 5959

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 19 345
2018 Has not served in the Canadian military 20 5434
2017 Has served in the Canadian military 13 389
2017 Has not served in the Canadian military 15 5959

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 57 345
2018 Has not served in the Canadian military 55 5434
2017 Has served in the Canadian military 60 389
2017 Has not served in the Canadian military 59 5959

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 7 345
2018 Has not served in the Canadian military 9 5434
2017 Has served in the Canadian military 6 389
2017 Has not served in the Canadian military 9 5959

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 54 345
2018 Has not served in the Canadian military 51 5435

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Has served in the Canadian military 29 345
2018 Has not served in the Canadian military 31 5434
2017 Has served in the Canadian military 35 389
2017 Has not served in the Canadian military 34 5959

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Has served in the Canadian military 8 31 15 12 3 30 324
2018 Has not served in the Canadian military 6 31 18 13 5 26 5115
2017 Has served in the Canadian military 9 37 16 11 4 23 369
2017 Has not served in the Canadian military 7 41 18 11 4 20 5773

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Has served in the Canadian military 25 75 344
2018 Has not served in the Canadian military 24 76 5399

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 27 12 14 14 27 1 5 42 43 438
2018 Has not served in the Canadian military 26 14 15 13 25 1 6 43 41 6750

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 5 12 17 21 39 1 6 18 64 346
2018 Has not served in the Canadian military 5 16 17 17 37 2 6 23 59 5421
2017 Has served in the Canadian military 4 13 14 20 42 2 5 19 66 392
2017 Has not served in the Canadian military 6 17 16 16 34 2 8 26 56 5995

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Has served in the Canadian military 3 8 16 18 51 2 3 11 72 345
2018 Has not served in the Canadian military 2 8 14 16 52 2 5 11 73 5424
2017 Has served in the Canadian military 2 6 12 13 60 2 4 8 79 391
2017 Has not served in the Canadian military 2 7 12 15 55 2 7 10 77 5998
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