2018 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 88. Are you a person with a disability?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 18 32 14 12 24 0 0 50 36 775
2018 Not a person with a disability 24 38 14 12 12 0 0 63 24 6368
2017 Person with a disability 19 39 14 11 18 0 0 58 29 864
2017 Not a person with a disability 23 42 13 10 12 0 0 65 21 7825
2014 Person with a disability 21 37 14 13 15 0 0 58 28 882
2014 Not a person with a disability 23 43 15 10 9 0 0 66 19 9959
2011 Person with a disability 27 37 11 10 14 0 0 64 25 673
2011 Not a person with a disability 32 40 13 8 8 0 0 72 16 10884
2008 Person with a disability 28 37 10 11 14 0 0 65 25 531
2008 Not a person with a disability 30 41 12 10 7 0 0 71 17 8241

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 10 23 12 17 38 0 0 33 55 772
2018 Not a person with a disability 17 32 16 16 19 0 0 49 35 6371
2017 Person with a disability 12 24 16 16 32 0 0 36 48 861
2017 Not a person with a disability 16 30 16 16 22 0 0 47 37 7813

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 36 35 12 5 12 0 0 72 17 770
2018 Not a person with a disability 42 37 12 5 4 0 0 79 9 6341
2017 Person with a disability 43 36 10 5 6 0 0 79 11 862
2017 Not a person with a disability 44 37 11 5 4 0 0 81 8 7799
2014 Person with a disability 52 27 11 3 6 0 0 80 9 880
2014 Not a person with a disability 52 33 9 3 3 0 0 85 6 9944
2011 Person with a disability 55 29 8 4 4 0 0 84 8 678
2011 Not a person with a disability 54 33 8 3 2 0 0 87 5 10892

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 24 36 17 10 12 0 0 60 22 774
2018 Not a person with a disability 32 41 14 7 5 0 0 73 12 6377
2017 Person with a disability 25 39 16 9 10 0 0 65 19 862
2017 Not a person with a disability 32 43 13 7 6 0 0 75 12 7777
2014 Person with a disability 31 40 14 6 9 0 0 71 15 878
2014 Not a person with a disability 35 43 12 6 4 0 0 78 10 9947
2011 Person with a disability 33 40 12 9 7 0 0 73 16 675
2011 Not a person with a disability 40 43 9 5 3 0 0 84 8 10886
2008 Person with a disability 33 45 7 11 4 0 0 78 15 536
2008 Not a person with a disability 40 45 7 5 3 0 0 84 8 8282

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 10 17 16 18 37 1 0 28 56 769
2018 Not a person with a disability 17 27 22 16 18 0 0 44 34 6366
2017 Person with a disability 10 21 18 19 32 1 0 31 51 864
2017 Not a person with a disability 16 28 21 16 18 1 0 45 34 7805
2014 Person with a disability 13 25 19 16 27 0 0 38 43 882
2014 Not a person with a disability 17 33 21 16 13 1 0 50 29 9967
2011 Person with a disability 14 29 18 14 24 1 0 44 38 678
2011 Not a person with a disability 21 35 21 12 10 1 0 56 22 10884

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 9 20 18 21 32 0 0 29 53 767
2018 Not a person with a disability 17 30 21 16 15 0 0 48 31 6338
2017 Person with a disability 11 25 17 20 27 0 0 36 47 862
2017 Not a person with a disability 16 31 20 17 15 0 0 48 32 7804
2014 Person with a disability 13 27 18 18 23 0 0 40 42 880
2014 Not a person with a disability 17 35 21 16 11 0 0 51 28 9960
2011 Person with a disability 14 29 16 19 21 0 0 43 40 678
2011 Not a person with a disability 21 38 19 13 9 0 0 59 22 10882
2008 Person with a disability 12 33 19 19 17 0 0 45 36 534
2008 Not a person with a disability 19 40 16 15 9 0 0 60 24 8282

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 11 18 20 19 30 2 0 30 50 773
2018 Not a person with a disability 20 22 21 16 18 2 0 44 35 6370
2017 Person with a disability 13 20 21 15 27 4 0 35 43 863
2017 Not a person with a disability 20 24 21 15 16 4 1 46 33 7802
2014 Person with a disability 17 20 17 16 25 5 1 40 43 882
2014 Not a person with a disability 20 26 21 15 14 4 1 48 30 9966
2011 Person with a disability 17 27 13 13 26 4 1 45 41 676
2011 Not a person with a disability 23 28 19 13 12 4 1 54 26 10889
2008 Person with a disability 15 26 18 18 17 5 0 43 38 534
2008 Not a person with a disability 21 31 18 14 10 5 0 54 27 8274
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 23 26 14 15 21 1 0 50 36 774
2018 Not a person with a disability 32 31 16 10 9 1 1 64 19 6365
2017 Person with a disability 25 28 15 11 17 2 1 55 29 865
2017 Not a person with a disability 31 33 16 10 9 1 1 65 19 7821
2014 Person with a disability 27 26 15 12 17 2 0 55 30 881
2014 Not a person with a disability 31 33 17 10 8 2 0 65 18 9961
2011 Person with a disability 28 28 12 11 18 2 1 58 29 677
2011 Not a person with a disability 31 33 16 9 8 2 0 66 18 10879
2008 Person with a disability 27 29 10 13 18 2 0 58 32 534
2008 Not a person with a disability 29 33 15 11 10 2 0 63 22 8284

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 22 30 12 18 19 1 0 52 36 773
2018 Not a person with a disability 30 33 16 11 9 0 0 63 21 6354
2017 Person with a disability 25 28 14 14 17 1 0 54 32 863
2017 Not a person with a disability 31 33 14 11 10 1 0 65 21 7816
2014 Person with a disability 26 28 14 13 17 1 0 55 31 883
2014 Not a person with a disability 29 35 15 12 8 1 0 65 20 9963
2011 Person with a disability 26 31 12 13 17 0 1 57 31 677
2011 Not a person with a disability 29 36 13 12 9 1 0 66 21 10878
2008 Person with a disability 23 31 8 16 20 1 0 55 37 534
2008 Not a person with a disability 28 36 12 13 11 0 0 64 24 8276

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 24 25 16 12 23 0 0 49 35 774
2018 Not a person with a disability 34 30 16 10 10 0 0 64 20 6360
2017 Person with a disability 28 25 16 11 18 0 0 54 29 860
2017 Not a person with a disability 35 30 15 8 10 1 0 66 19 7805
2014 Person with a disability 31 25 16 9 17 1 0 57 27 882
2014 Not a person with a disability 35 32 16 9 7 1 0 68 16 9953

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 11 19 13 16 38 2 0 30 56 778
2018 Not a person with a disability 16 27 18 15 21 3 0 44 37 6383
2017 Person with a disability 11 21 15 16 32 3 0 34 50 865
2017 Not a person with a disability 15 28 18 16 19 4 0 45 36 7819
2014 Person with a disability 13 21 17 19 27 4 0 35 48 881
2014 Not a person with a disability 15 30 19 16 15 4 0 48 32 9956
2011 Person with a disability 11 24 16 18 29 2 0 36 48 678
2011 Not a person with a disability 16 30 20 15 16 4 0 47 32 10892

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 9 17 13 19 41 0 0 26 61 776
2018 Not a person with a disability 15 25 18 17 24 1 0 40 42 6376
2017 Person with a disability 9 21 14 19 35 2 0 30 55 863
2017 Not a person with a disability 13 26 18 19 23 1 0 40 42 7813
2014 Person with a disability 11 21 16 21 29 2 0 33 51 881
2014 Not a person with a disability 14 27 20 18 19 2 0 42 38 9959
2011 Person with a disability 11 24 16 16 32 1 0 35 49 678
2011 Not a person with a disability 16 30 19 15 18 2 0 47 34 10889
2008 Person with a disability 12 25 17 17 28 1 0 38 45 535
2008 Not a person with a disability 16 30 18 16 19 2 0 47 35 8276

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 6 15 14 24 39 2 0 21 65 772
2018 Not a person with a disability 10 22 21 19 25 2 0 34 45 6367
2017 Person with a disability 7 17 17 23 34 2 0 24 58 864
2017 Not a person with a disability 10 23 20 21 23 3 0 34 45 7803
2014 Person with a disability 8 19 16 24 29 3 0 28 55 882
2014 Not a person with a disability 10 25 21 22 20 2 0 35 44 9957
2011 Person with a disability 7 24 17 20 29 3 0 32 50 678
2011 Not a person with a disability 10 30 21 20 16 3 0 41 37 10886
2008 Person with a disability 7 22 19 21 28 2 0 30 51 533
2008 Not a person with a disability 7 29 19 23 18 3 0 38 42 8278

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 6 17 10 23 43 1 0 23 67 776
2018 Not a person with a disability 10 23 18 20 29 1 0 33 49 6361
2017 Person with a disability 6 19 14 20 39 2 0 25 60 864
2017 Not a person with a disability 10 24 17 21 27 2 0 34 48 7808
2014 Person with a disability 7 20 15 22 35 1 0 27 58 882
2014 Not a person with a disability 9 25 19 22 23 2 0 35 46 9956
2011 Person with a disability 7 23 14 20 33 2 0 31 55 678
2011 Not a person with a disability 11 30 17 21 19 2 0 42 41 10882
2008 Person with a disability 8 27 13 22 29 1 0 35 52 533
2008 Not a person with a disability 10 32 14 24 19 1 0 42 44 8276
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 10 19 14 16 40 1 0 29 57 775
2018 Not a person with a disability 16 28 17 16 22 0 0 45 39 6367
2017 Person with a disability 11 26 14 17 32 0 0 36 49 863
2017 Not a person with a disability 15 29 17 18 22 0 0 43 40 7816
2014 Person with a disability 12 27 11 18 33 0 0 38 51 882
2014 Not a person with a disability 14 30 19 20 18 0 0 44 37 9955
2011 Person with a disability 11 31 12 17 29 0 0 42 46 678
2011 Not a person with a disability 15 34 16 17 16 0 0 50 34 10895

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 14 35 16 19 16 0 0 49 35 774
2018 Not a person with a disability 21 41 16 13 8 0 0 63 21 6383
2017 Person with a disability 18 35 16 16 15 0 0 53 31 861
2017 Not a person with a disability 21 41 16 13 9 0 0 62 22 7818

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 5 11 16 17 46 5 1 16 66 769
2018 Not a person with a disability 7 18 18 22 30 5 1 27 55 6362
2017 Person with a disability 4 13 15 21 39 7 1 18 66 862
2017 Not a person with a disability 6 17 17 23 29 7 1 25 56 7806
2014 Person with a disability 6 13 15 23 35 6 1 21 63 881
2014 Not a person with a disability 7 18 18 25 24 6 1 27 53 9964

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 19 30 13 15 23 1 0 49 38 775
2018 Not a person with a disability 27 34 16 12 11 0 0 61 23 6366
2017 Person with a disability 21 29 16 15 18 1 0 51 33 864
2017 Not a person with a disability 26 34 15 12 11 0 0 61 24 7822
2014 Person with a disability 23 31 13 14 18 0 0 54 32 883
2014 Not a person with a disability 26 36 16 12 9 1 0 63 21 9961
2011 Person with a disability 22 33 11 15 18 0 1 56 33 677
2011 Not a person with a disability 26 36 15 13 9 1 0 62 23 10880
2008 Person with a disability 26 30 12 16 17 0 0 56 32 534
2008 Not a person with a disability 27 36 12 13 11 0 0 63 25 8282

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 17 26 15 19 20 1 3 44 40 131
2018 Not a person with a disability 17 38 18 16 9 1 2 57 25 1399
2017 Person with a disability 17 33 15 18 16 0 1 50 34 158
2017 Not a person with a disability 18 39 17 14 9 1 2 59 24 1573
2014 Person with a disability 16 34 16 16 15 1 2 51 32 159
2014 Not a person with a disability 18 38 18 14 8 1 2 58 23 2012

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 9 39 9 23 20 0 0 48 43 776
2018 Not a person with a disability 14 47 11 18 9 0 0 62 27 6398
2017 Person with a disability 12 32 12 23 21 0 0 44 44 863
2017 Not a person with a disability 15 38 13 19 14 0 0 54 33 7821
2014 Person with a disability 12 33 10 22 23 0 0 45 45 880
2014 Not a person with a disability 15 38 14 20 12 0 0 53 33 9957
2011 Person with a disability 18 34 12 19 16 0 1 53 35 673
2011 Not a person with a disability 21 44 12 14 8 0 1 66 22 10894
2008 Person with a disability 13 38 11 19 18 0 0 52 37 536
2008 Not a person with a disability 18 43 12 18 9 0 0 61 27 8279

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 29 44 11 10 6 0 0 73 16 774
2018 Not a person with a disability 38 42 12 5 3 0 0 80 8 6369
2017 Person with a disability 34 37 12 8 8 0 0 72 16 860
2017 Not a person with a disability 39 40 12 5 3 0 0 80 9 7815
2014 Person with a disability 35 34 14 7 8 0 1 70 16 882
2014 Not a person with a disability 39 41 12 5 3 0 0 80 9 9960
2011 Person with a disability 38 36 10 8 7 0 0 74 15 676
2011 Not a person with a disability 45 37 10 4 3 0 0 82 7 10871
2008 Person with a disability 33 39 12 9 6 0 1 72 16 535
2008 Not a person with a disability 39 43 10 6 3 0 0 81 9 8281

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 35 45 7 8 5 0 0 80 13 765
2018 Not a person with a disability 43 42 8 5 3 0 0 85 8 6341
2017 Person with a disability 42 36 8 6 7 0 0 79 13 861
2017 Not a person with a disability 45 40 8 4 3 0 0 85 8 7809
2014 Person with a disability 43 31 8 9 9 0 0 74 18 882
2014 Not a person with a disability 44 40 8 5 3 0 0 85 8 9955
2011 Person with a disability 46 33 7 8 6 0 0 79 13 675
2011 Not a person with a disability 48 39 6 4 2 0 0 88 6 10895
2008 Person with a disability 42 38 9 7 4 0 0 80 11 536
2008 Not a person with a disability 44 43 7 3 2 0 0 88 6 8281

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 6 17 14 20 41 2 0 23 62 774
2018 Not a person with a disability 12 26 20 20 21 1 0 38 42 6367
2017 Person with a disability 7 22 17 21 31 1 0 30 53 864
2017 Not a person with a disability 14 27 19 19 19 2 0 42 39 7808
2014 Person with a disability 10 19 15 22 32 2 0 30 55 878
2014 Not a person with a disability 12 27 21 19 17 3 0 41 38 9963
2011 Person with a disability 12 23 17 18 29 1 0 36 47 676
2011 Not a person with a disability 16 32 19 17 14 2 0 50 31 10890
2008 Person with a disability 11 25 13 22 27 2 0 36 50 535
2008 Not a person with a disability 12 34 18 19 16 1 0 47 35 8275

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 8 19 15 17 39 1 2 28 57 771
2018 Not a person with a disability 15 29 18 16 20 1 1 45 37 6372
2017 Person with a disability 10 19 13 18 37 1 2 30 57 860
2017 Not a person with a disability 15 28 17 16 20 2 2 45 37 7811
2014 Person with a disability 10 17 13 20 36 2 2 29 58 879
2014 Not a person with a disability 14 29 18 16 19 2 2 45 36 9959
2011 Person with a disability 13 21 14 17 34 1 2 34 52 675
2011 Not a person with a disability 19 34 15 14 15 2 2 55 30 10892
2008 Person with a disability 9 25 13 19 31 2 1 35 51 536
2008 Not a person with a disability 17 40 13 14 15 1 1 58 29 8269

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 11 26 11 19 32 0 0 38 51 772
2018 Not a person with a disability 16 34 15 17 17 0 0 51 34 6372
2017 Person with a disability 14 31 10 20 24 0 0 45 45 860
2017 Not a person with a disability 18 34 14 17 16 0 0 52 34 7792
2014 Person with a disability 10 31 12 22 24 1 0 41 47 880
2014 Not a person with a disability 13 34 15 21 16 0 0 47 37 9957
2011 Person with a disability 18 33 10 17 21 0 0 51 38 677
2011 Not a person with a disability 21 36 14 15 13 0 0 58 28 10890

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 13 23 15 16 32 0 0 37 49 770
2018 Not a person with a disability 20 31 18 15 17 0 0 51 32 6341
2017 Person with a disability 17 26 16 16 25 0 0 42 42 861
2017 Not a person with a disability 20 31 17 16 16 0 0 51 33 7789
2014 Person with a disability 16 28 15 18 23 0 0 44 41 879
2014 Not a person with a disability 18 32 19 17 14 0 0 50 31 9961

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 12 21 15 18 33 0 0 34 51 767
2018 Not a person with a disability 18 31 19 17 16 0 0 49 32 6359
2017 Person with a disability 15 28 16 16 24 0 0 43 40 859
2017 Not a person with a disability 18 31 19 17 15 0 0 49 32 7790
2014 Person with a disability 16 26 18 20 20 0 0 42 40 881
2014 Not a person with a disability 17 33 21 17 12 0 0 50 29 9957
2011 Person with a disability 20 34 15 17 13 0 1 55 30 677
2011 Not a person with a disability 24 40 18 11 6 1 1 65 17 10871

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 7 20 19 19 33 1 0 28 53 773
2018 Not a person with a disability 12 29 24 15 17 2 0 43 33 6371
2017 Person with a disability 8 23 22 19 26 2 0 32 46 862
2017 Not a person with a disability 13 29 23 16 16 3 0 43 33 7814

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 18 24 15 17 25 1 0 43 42 775
2018 Not a person with a disability 26 34 15 13 11 0 0 61 24 6376
2017 Person with a disability 21 26 12 17 24 0 1 47 41 861
2017 Not a person with a disability 25 33 15 14 13 0 0 58 27 7809
2014 Person with a disability 20 26 14 15 24 1 0 46 40 880
2014 Not a person with a disability 23 33 17 14 12 0 0 57 26 9951
2011 Person with a disability 20 34 11 14 21 0 0 54 35 675
2011 Not a person with a disability 27 36 14 12 10 0 1 64 22 10882

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 27 29 23 11 8 0 2 57 19 774
2018 Not a person with a disability 30 34 20 9 6 0 1 65 15 6396
2017 Person with a disability 26 34 24 8 6 0 2 61 15 864
2017 Not a person with a disability 32 37 18 8 4 0 2 70 12 7822
2014 Person with a disability 27 27 25 11 9 0 1 54 20 880
2014 Not a person with a disability 28 37 21 8 4 0 1 66 12 9956
2011 Person with a disability 24 31 24 11 9 0 2 56 19 677
2011 Not a person with a disability 30 35 20 9 5 0 1 65 14 10891
2008 Person with a disability 17 33 25 14 11 0 1 50 25 535
2008 Not a person with a disability 24 34 23 11 7 0 1 58 19 8276

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Person with a disability 24 35 41 777
2018 Not a person with a disability 18 48 35 6403
2017 Person with a disability 23 37 40 864
2017 Not a person with a disability 18 50 32 7819
2014 Person with a disability 24 39 37 883
2014 Not a person with a disability 18 51 32 9962
2011 Person with a disability 30 37 33 678
2011 Not a person with a disability 21 50 29 10897

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Person with a disability 22 24 25 14 3 12 207
2018 Not a person with a disability 22 33 23 10 5 7 1265
2017 Person with a disability 20 32 25 11 2 10 199
2017 Not a person with a disability 24 31 22 12 5 6 1510
2014 Person with a disability 24 23 23 17 9999 13 215
2014 Not a person with a disability 23 31 23 13 9999 11 1918
2011 Person with a disability 19 28 32 11 9999 9 210
2011 Not a person with a disability 19 46 20 7 9999 8 2449
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 25 38 15 10 12 1 0 63 22 772
2018 Not a person with a disability 30 41 14 8 7 0 0 72 14 6381
2017 Person with a disability 25 38 14 8 13 1 0 64 22 863
2017 Not a person with a disability 28 39 15 9 8 0 0 68 17 7804
2014 Person with a disability 28 37 15 9 10 1 0 66 20 882
2014 Not a person with a disability 27 40 17 9 7 1 0 67 16 9957
2011 Person with a disability 30 37 12 9 11 1 0 68 20 677
2011 Not a person with a disability 29 41 15 8 6 1 0 71 14 10895
2008 Person with a disability 35 36 10 9 8 1 0 72 17 536
2008 Not a person with a disability 35 39 13 7 6 1 0 75 13 8277

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 13 30 19 15 23 1 0 43 38 774
2018 Not a person with a disability 16 38 21 14 10 1 0 55 25 6367
2017 Person with a disability 14 31 20 16 18 1 0 46 34 863
2017 Not a person with a disability 17 37 20 13 11 1 0 55 25 7805
2014 Person with a disability 16 29 19 16 17 2 0 46 34 883
2014 Not a person with a disability 17 37 22 14 9 1 0 55 23 9962
2011 Person with a disability 17 38 15 13 15 1 0 56 29 677
2011 Not a person with a disability 22 42 18 10 6 1 0 66 17 10882

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 24 31 31 9 3 1 2 12 56 770
2018 Not a person with a disability 15 31 34 13 4 1 1 18 47 6385
2017 Person with a disability 21 33 31 8 4 1 2 12 56 856
2017 Not a person with a disability 16 30 33 13 5 1 2 18 47 7787
2014 Person with a disability 20 34 33 8 4 0 1 12 55 879
2014 Not a person with a disability 13 33 35 12 5 1 1 17 47 9941
2011 Person with a disability 21 32 31 10 4 0 2 14 54 677
2011 Not a person with a disability 13 31 33 14 6 1 2 21 45 10867
2008 Person with a disability 23 36 29 10 2 0 1 12 59 534
2008 Not a person with a disability 15 34 33 12 4 1 1 16 50 8271

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 33 29 24 9 4 1 1 13 63 771
2018 Not a person with a disability 20 29 27 14 7 1 1 21 51 6363
2017 Person with a disability 28 29 26 9 5 2 1 15 59 859
2017 Not a person with a disability 19 27 29 14 7 1 3 22 48 7773
2014 Person with a disability 26 27 29 10 6 2 1 16 54 879
2014 Not a person with a disability 17 29 30 14 6 2 1 21 47 9942
2011 Person with a disability 23 27 28 12 7 0 2 20 52 676
2011 Not a person with a disability 14 25 29 18 9 2 2 29 41 10853
2008 Person with a disability 26 28 27 12 6 1 1 18 54 533
2008 Not a person with a disability 16 28 30 16 7 1 2 23 46 8254

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 29 24 28 10 4 2 3 15 56 769
2018 Not a person with a disability 21 29 29 12 6 2 2 19 51 6358
2017 Person with a disability 27 26 24 10 6 3 3 17 57 858
2017 Not a person with a disability 20 26 28 14 6 2 4 21 49 7783
2014 Person with a disability 27 26 29 10 5 2 2 15 54 881
2014 Not a person with a disability 21 29 28 12 5 2 2 18 52 9939
2011 Person with a disability 24 26 27 11 6 1 3 18 53 674
2011 Not a person with a disability 19 27 29 14 6 2 3 21 49 10844
2008 Person with a disability 25 29 29 10 4 1 1 15 55 532
2008 Not a person with a disability 20 29 30 14 5 2 2 19 50 8264

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 15 17 34 21 7 1 4 30 34 767
2018 Not a person with a disability 9 16 36 25 10 1 3 37 26 6337
2017 Person with a disability 14 21 33 18 8 1 5 28 37 856
2017 Not a person with a disability 9 16 33 25 10 1 5 38 27 7757
2014 Person with a disability 16 20 33 20 8 1 1 29 37 872
2014 Not a person with a disability 9 18 35 24 8 1 3 35 29 9902
2011 Person with a disability 17 19 32 18 9 1 4 29 37 673
2011 Not a person with a disability 11 19 33 23 10 1 4 34 31 10831
2008 Person with a disability 15 22 37 19 5 1 2 24 38 533
2008 Not a person with a disability 10 21 35 22 8 1 3 31 32 8245

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 33 31 19 9 4 1 3 14 67 770
2018 Not a person with a disability 27 26 26 12 6 1 2 18 55 6359
2017 Person with a disability 31 27 24 10 4 2 2 15 61 861
2017 Not a person with a disability 22 25 28 14 7 1 3 22 49 7782
2014 Person with a disability 35 25 25 9 4 1 1 13 62 880
2014 Not a person with a disability 23 28 27 13 5 1 2 19 53 9935
2011 Person with a disability 29 27 26 9 7 1 2 16 58 674
2011 Not a person with a disability 17 25 30 15 8 1 3 25 44 10856
2008 Person with a disability 29 31 23 10 4 1 2 14 62 532
2008 Not a person with a disability 20 27 29 15 6 1 2 21 49 8256

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 23 24 27 17 5 2 2 23 49 767
2018 Not a person with a disability 18 24 26 20 8 2 2 29 44 6349
2017 Person with a disability 19 25 26 17 7 3 4 26 46 859
2017 Not a person with a disability 16 21 27 20 10 2 5 32 39 7783
2014 Person with a disability 18 23 26 19 9 1 3 29 44 880
2014 Not a person with a disability 13 21 29 22 10 2 3 34 36 9937
2011 Person with a disability 20 23 29 15 9 2 2 25 45 676
2011 Not a person with a disability 16 23 27 18 10 2 4 30 41 10869
2008 Person with a disability 28 30 21 12 4 2 3 17 60 535
2008 Not a person with a disability 19 26 27 17 7 2 2 25 47 8257

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 26 25 9 4 2 3 14 59 775
2018 Not a person with a disability 20 28 28 13 6 2 2 20 51 6366
2017 Person with a disability 27 27 25 9 4 3 3 15 58 859
2017 Not a person with a disability 19 25 30 13 6 3 5 21 47 7777
2014 Person with a disability 27 29 26 10 5 2 2 16 58 876
2014 Not a person with a disability 18 27 31 13 6 2 3 19 48 9920

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 16 21 13 18 33 0 0 37 51 773
2018 Not a person with a disability 24 31 14 16 15 0 0 55 31 6362
2017 Person with a disability 20 20 13 20 26 1 1 41 46 862
2017 Not a person with a disability 25 30 14 15 16 1 1 55 31 7817
2014 Person with a disability 20 24 12 21 22 1 0 45 43 881
2014 Not a person with a disability 27 32 13 15 12 0 0 60 26 9958

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 18 33 16 14 19 0 0 51 33 771
2018 Not a person with a disability 24 38 15 13 9 0 0 63 22 6358
2017 Person with a disability 17 32 16 17 17 1 0 50 34 862
2017 Not a person with a disability 21 39 15 14 11 0 0 60 25 7799
2014 Person with a disability 18 34 15 19 12 1 0 53 32 880
2014 Not a person with a disability 22 43 16 12 6 0 0 65 19 9951

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 16 34 19 13 18 1 0 50 31 773
2018 Not a person with a disability 22 41 20 8 7 1 0 63 16 6366

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 20 32 20 10 15 2 0 54 26 774
2018 Not a person with a disability 27 38 20 6 6 2 0 67 12 6376
2017 Person with a disability 22 32 17 10 15 3 1 55 27 862
2017 Not a person with a disability 25 35 21 7 7 2 1 63 15 7806
2014 Person with a disability 28 30 16 10 13 3 0 60 24 881
2014 Not a person with a disability 30 39 17 6 4 3 1 71 11 9955

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 14 29 20 15 22 1 0 43 37 770
2018 Not a person with a disability 24 39 19 10 7 1 0 64 17 6360
2017 Person with a disability 15 36 17 15 14 2 0 53 30 863
2017 Not a person with a disability 22 40 18 10 8 2 0 64 18 7805
2014 Person with a disability 21 30 17 15 16 1 0 51 32 881
2014 Not a person with a disability 27 39 17 9 5 2 0 68 14 9967
2011 Person with a disability 16 30 19 14 18 2 0 48 33 675
2011 Not a person with a disability 23 38 19 10 8 2 0 63 18 10886

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 15 28 16 16 25 0 0 44 41 772
2018 Not a person with a disability 26 39 15 10 10 0 0 65 20 6356
2017 Person with a disability 17 34 15 17 17 0 0 51 34 864
2017 Not a person with a disability 25 39 14 11 10 0 0 65 21 7805
2014 Person with a disability 22 29 16 15 18 0 0 51 33 880
2014 Not a person with a disability 29 40 14 10 7 0 0 69 17 9957
2011 Person with a disability 19 36 13 12 18 0 0 56 30 678
2011 Not a person with a disability 29 40 14 9 8 0 0 69 17 10877
2008 Person with a disability 18 36 14 14 18 0 0 55 32 534
2008 Not a person with a disability 24 41 14 11 9 0 0 65 21 8261

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 8 20 15 17 38 2 1 28 56 774
2018 Not a person with a disability 12 30 20 18 18 2 1 43 37 6373
2017 Person with a disability 12 22 15 19 28 2 1 35 49 862
2017 Not a person with a disability 15 29 19 16 18 2 2 45 35 7818
2014 Person with a disability 14 25 17 20 22 1 1 40 42 883
2014 Not a person with a disability 18 32 18 15 12 2 2 53 28 9965

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 18 29 14 15 25 1 0 47 40 774
2018 Not a person with a disability 22 37 16 12 11 1 0 60 24 6372
2017 Person with a disability 22 30 14 14 19 2 0 52 33 861
2017 Not a person with a disability 24 38 15 11 9 2 0 64 21 7796
2014 Person with a disability 26 30 12 14 15 2 1 58 30 882
2014 Not a person with a disability 26 39 15 10 7 3 0 67 18 9957
2011 Person with a disability 25 33 11 11 17 2 0 60 29 676
2011 Not a person with a disability 29 38 13 10 7 3 1 68 18 10874
2008 Person with a disability 24 27 15 14 16 3 0 53 31 536
2008 Not a person with a disability 26 37 12 12 10 3 1 65 22 8276

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 12 23 18 18 28 1 0 36 46 769
2018 Not a person with a disability 18 34 20 14 13 0 0 53 28 6364

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 8 16 11 16 46 2 0 25 64 775
2018 Not a person with a disability 13 24 18 19 22 3 1 38 43 6379
2017 Person with a disability 9 17 12 18 40 3 1 27 60 863
2017 Not a person with a disability 13 26 17 18 21 4 1 41 41 7796
2014 Person with a disability 11 16 12 19 38 3 1 28 59 883
2014 Not a person with a disability 12 28 18 19 18 4 1 42 39 9959
2011 Person with a disability 9 18 13 20 35 4 1 29 58 677
2011 Not a person with a disability 13 26 18 18 17 6 1 42 38 10890

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 56 44 776
2018 Not a person with a disability 29 71 6387

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 51 384
2018 Not a person with a disability 59 1522

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 78 384
2018 Not a person with a disability 62 1522

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 9 384
2018 Not a person with a disability 10 1522

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 35 384
2018 Not a person with a disability 33 1522

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 13 384
2018 Not a person with a disability 8 1522

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 12 384
2018 Not a person with a disability 10 1522

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 4 384
2018 Not a person with a disability 5 1522

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 44 384
2018 Not a person with a disability 44 1523

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 43 384
2018 Not a person with a disability 39 1523

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Person with a disability 54 384
2018 Not a person with a disability 51 1523

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 47 384
2018 Not a person with a disability 44 1523

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 38 384
2018 Not a person with a disability 36 1523

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 66 384
2018 Not a person with a disability 66 1523

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 50 384
2018 Not a person with a disability 47 1523

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 5 384
2018 Not a person with a disability 8 1523

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 16 384
2018 Not a person with a disability 17 1523

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 23 384
2018 Not a person with a disability 21 1523

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 70 384
2018 Not a person with a disability 52 1523

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 38 384
2018 Not a person with a disability 37 1523

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 14 384
2018 Not a person with a disability 17 1523

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 45 384
2018 Not a person with a disability 44 1520

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 27 384
2018 Not a person with a disability 31 1520

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 9 384
2018 Not a person with a disability 7 1520

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Person with a disability 35 384
2018 Not a person with a disability 27 1520

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 15 384
2018 Not a person with a disability 14 1520

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 12 384
2018 Not a person with a disability 9 1520

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 17 384
2018 Not a person with a disability 20 1520

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 19 384
2018 Not a person with a disability 13 1520

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 26 384
2018 Not a person with a disability 26 1520

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 6 336
2018 Not a person with a disability 12 1396

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 9 336
2018 Not a person with a disability 16 1396

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 5 336
2018 Not a person with a disability 10 1396

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 3 336
2018 Not a person with a disability 7 1396

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 5 336
2018 Not a person with a disability 7 1396

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 5 336
2018 Not a person with a disability 7 1396

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 6 336
2018 Not a person with a disability 5 1396

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 13 336
2018 Not a person with a disability 9 1396

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 16 336
2018 Not a person with a disability 12 1396

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 50 336
2018 Not a person with a disability 35 1396

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 12 336
2018 Not a person with a disability 12 1396

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 58 336
2018 Not a person with a disability 51 1396

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 3 336
2018 Not a person with a disability 3 1396

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 65 336
2018 Not a person with a disability 63 1396

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 9 336
2018 Not a person with a disability 3 1396

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 11 336
2018 Not a person with a disability 15 1396

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 6 14 17 17 41 5 1 21 61 777
2018 Not a person with a disability 9 21 23 16 20 8 2 33 41 6381
2017 Person with a disability 7 13 16 15 37 9 3 23 59 865
2017 Not a person with a disability 9 20 22 13 19 12 4 35 38 7823
2014 Person with a disability 7 15 18 18 31 8 2 25 54 883
2014 Not a person with a disability 10 22 23 13 14 14 4 39 33 9956

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 9 20 16 17 35 2 0 30 53 777
2018 Not a person with a disability 17 30 21 14 16 2 0 48 31 6372
2017 Person with a disability 10 22 16 17 31 4 0 34 50 861
2017 Not a person with a disability 15 28 21 13 17 5 1 46 32 7811
2014 Person with a disability 12 21 18 17 28 3 0 34 47 883
2014 Not a person with a disability 16 30 22 13 12 6 1 50 27 9942
2011 Person with a disability 16 31 17 13 21 2 0 48 35 678
2011 Not a person with a disability 21 38 18 11 9 3 0 61 21 10879

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 37 63 772
2018 Not a person with a disability 12 88 6381

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 42 241
2018 Not a person with a disability 45 571

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 83 241
2018 Not a person with a disability 70 571

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 4 241
2018 Not a person with a disability 4 571

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 24 241
2018 Not a person with a disability 23 571

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 9 241
2018 Not a person with a disability 11 571

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 12 241
2018 Not a person with a disability 8 571

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 9 241
2018 Not a person with a disability 8 571

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 29 242
2018 Not a person with a disability 38 571

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 17 242
2018 Not a person with a disability 25 571

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 24 242
2018 Not a person with a disability 21 571

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 10 242
2018 Not a person with a disability 9 571

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 17 242
2018 Not a person with a disability 19 571

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 30 242
2018 Not a person with a disability 36 571

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 8 242
2018 Not a person with a disability 8 571

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 4 242
2018 Not a person with a disability 3 571

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 12 242
2018 Not a person with a disability 11 571

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 13 242
2018 Not a person with a disability 13 571

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 54 242
2018 Not a person with a disability 5 571

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 10 242
2018 Not a person with a disability 19 571

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 34 243
2018 Not a person with a disability 24 571

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 19 243
2018 Not a person with a disability 17 571

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 7 243
2018 Not a person with a disability 3 571

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Person with a disability 28 243
2018 Not a person with a disability 22 571

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 9 243
2018 Not a person with a disability 5 571

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 11 243
2018 Not a person with a disability 8 571

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 9 243
2018 Not a person with a disability 12 571

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 12 243
2018 Not a person with a disability 8 571

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 40 243
2018 Not a person with a disability 50 571

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 7 210
2018 Not a person with a disability 6 525

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 6 210
2018 Not a person with a disability 9 525

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 4 210
2018 Not a person with a disability 3 525

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 3 210
2018 Not a person with a disability 3 525

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 5 210
2018 Not a person with a disability 4 525

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 9 210
2018 Not a person with a disability 9 525

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 16 210
2018 Not a person with a disability 11 525

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 40 210
2018 Not a person with a disability 27 525

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 12 210
2018 Not a person with a disability 12 525

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 51 210
2018 Not a person with a disability 43 525

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 2 210
2018 Not a person with a disability 2 525

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 66 210
2018 Not a person with a disability 66 525

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 5 210
2018 Not a person with a disability 4 525

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 15 210
2018 Not a person with a disability 14 525

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 7 16 24 12 31 9 1 26 47 771
2018 Not a person with a disability 11 23 31 9 11 12 2 40 24 6369
2017 Person with a disability 8 16 23 12 24 13 3 29 43 862
2017 Not a person with a disability 11 22 27 8 10 17 5 43 23 7816
2014 Person with a disability 10 16 22 13 23 12 2 31 43 881
2014 Not a person with a disability 13 23 27 8 7 19 4 46 19 9964

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 11 21 21 12 29 5 1 34 44 772
2018 Not a person with a disability 19 31 25 9 10 4 1 53 21 6364
2017 Person with a disability 13 22 21 14 23 6 1 38 39 862
2017 Not a person with a disability 18 31 24 8 9 8 1 54 19 7800
2014 Person with a disability 14 23 21 14 22 5 1 39 38 881
2014 Not a person with a disability 19 31 24 8 7 10 1 57 16 9947
2011 Person with a disability 18 33 16 12 16 4 1 53 29 677
2011 Not a person with a disability 26 40 18 7 5 5 0 69 12 10883
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 29 24 15 11 20 1 0 53 32 772
2018 Not a person with a disability 38 29 16 7 9 1 0 67 17 6350
2017 Person with a disability 31 26 15 7 18 3 1 59 26 864
2017 Not a person with a disability 38 28 15 6 10 2 0 68 17 7818

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 11 31 15 18 23 1 0 43 41 773
2018 Not a person with a disability 17 42 18 13 9 1 0 60 22 6370
2017 Person with a disability 12 34 15 14 23 1 0 47 37 865
2017 Not a person with a disability 16 40 18 13 11 2 0 57 25 7810

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 7 13 9 21 50 1 0 20 71 775
2018 Not a person with a disability 10 25 16 20 28 0 0 35 49 6387
2017 Person with a disability 5 15 15 18 45 1 0 21 64 863
2017 Not a person with a disability 8 24 16 21 30 1 0 33 51 7812

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 11 12 22 15 40 0 0 23 55 777
2018 Not a person with a disability 12 18 20 17 32 0 1 30 50 6393
2017 Person with a disability 11 19 16 16 36 1 1 30 53 860
2017 Not a person with a disability 14 17 17 17 33 0 1 32 51 7815

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 15 24 28 16 16 0 1 39 33 773
2018 Not a person with a disability 16 26 29 16 12 0 1 43 28 6394
2017 Person with a disability 14 25 26 17 17 1 1 40 34 858
2017 Not a person with a disability 18 26 27 16 12 0 1 44 28 7798

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 18 28 27 14 11 0 2 47 25 767
2018 Not a person with a disability 23 30 25 12 8 0 2 54 20 6346
2017 Person with a disability 19 29 24 13 12 0 3 50 26 857
2017 Not a person with a disability 24 30 23 12 8 1 3 55 21 7791

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 11 16 21 18 32 0 1 28 51 774
2018 Not a person with a disability 13 21 23 20 22 0 1 34 43 6366
2017 Person with a disability 14 19 20 19 25 1 2 34 45 860
2017 Not a person with a disability 16 22 24 18 18 1 2 39 37 7804

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 34 21 16 10 12 0 6 59 24 767
2018 Not a person with a disability 38 24 17 8 8 0 5 66 16 6370
2017 Person with a disability 35 24 13 7 10 1 10 66 19 857
2017 Not a person with a disability 38 25 15 8 5 1 8 69 14 7794

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 16 20 20 20 23 0 0 37 43 775
2018 Not a person with a disability 23 25 25 13 13 0 1 49 26 6369
2017 Person with a disability 17 27 23 16 16 0 0 44 33 859
2017 Not a person with a disability 23 29 24 13 10 0 1 52 23 7785

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 10 23 23 20 23 1 1 33 43 771
2018 Not a person with a disability 19 30 26 13 11 1 1 49 25 6379
2017 Person with a disability 14 26 22 19 17 1 1 41 37 861
2017 Not a person with a disability 19 29 25 15 10 1 1 49 25 7773

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 10 20 25 19 24 0 1 30 44 772
2018 Not a person with a disability 15 28 26 16 13 0 1 44 29 6378
2017 Person with a disability 12 25 22 19 20 1 1 38 40 861
2017 Not a person with a disability 16 28 25 17 12 1 1 45 30 7780

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 13 23 24 16 22 0 1 37 38 770
2018 Not a person with a disability 20 30 24 14 11 0 1 51 25 6360
2017 Person with a disability 16 27 21 17 17 2 1 44 35 861
2017 Not a person with a disability 22 30 22 14 11 1 1 53 25 7780

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 19 26 23 14 16 1 1 46 31 766
2018 Not a person with a disability 23 32 23 12 9 0 1 56 21 6350
2017 Person with a disability 21 29 21 13 13 1 1 51 27 860
2017 Not a person with a disability 24 31 22 12 9 1 2 56 21 7755

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 27 24 18 14 17 0 0 51 31 769
2018 Not a person with a disability 35 28 19 10 8 0 1 64 17 6342
2017 Person with a disability 29 26 20 11 13 1 1 55 24 862
2017 Not a person with a disability 35 27 19 11 7 0 1 63 18 7810

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 33 22 15 10 18 1 1 57 28 768
2018 Not a person with a disability 56 21 10 4 5 1 4 80 9 6356

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 25 20 16 13 24 1 1 46 38 771
2018 Not a person with a disability 48 20 14 7 8 1 2 70 16 6366
2017 Person with a disability 31 21 17 13 16 1 1 52 30 861
2017 Not a person with a disability 50 22 12 7 7 1 2 73 15 7809

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 29 34 17 8 11 0 1 64 19 771
2018 Not a person with a disability 37 32 17 7 6 0 1 70 13 6370
2017 Person with a disability 30 33 18 9 9 1 1 64 18 861
2017 Not a person with a disability 37 33 15 7 5 0 1 72 13 7802

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 22 18 15 15 29 0 0 40 44 768
2018 Not a person with a disability 38 25 16 8 11 0 1 64 19 6353
2017 Person with a disability 27 22 14 15 20 1 1 50 36 863
2017 Not a person with a disability 41 25 15 9 8 0 1 68 17 7802

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 41 13 7 2 4 0 32 80 9 767
2018 Not a person with a disability 47 15 8 3 2 0 24 83 7 6309
2017 Person with a disability 41 15 7 3 4 1 29 80 10 855
2017 Not a person with a disability 46 16 8 3 2 1 24 83 6 7797

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 51 22 11 3 6 0 7 79 10 768
2018 Not a person with a disability 56 23 11 3 2 0 6 84 5 6333
2017 Person with a disability 48 24 11 2 5 1 9 80 8 848
2017 Not a person with a disability 56 24 9 3 2 1 7 86 5 7755

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 59 18 5 4 8 1 5 82 13 772
2018 Not a person with a disability 65 16 7 3 5 0 4 85 8 6359
2017 Person with a disability 58 20 6 4 6 1 5 83 10 862
2017 Not a person with a disability 64 16 7 4 4 1 5 84 9 7814

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 37 31 15 8 6 0 3 69 15 773
2018 Not a person with a disability 48 30 14 4 2 0 2 79 6 6335
2017 Person with a disability 33 30 19 8 6 1 4 67 14 861
2017 Not a person with a disability 48 31 13 3 2 0 2 81 6 7807

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 3 15 32 25 25 0 0 18 50 776
2018 Not a person with a disability 8 24 39 19 9 0 0 33 29 6386
2017 Person with a disability 4 14 35 23 23 1 0 18 46 865
2017 Not a person with a disability 7 23 40 18 11 0 0 30 29 7821

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 33 29 29 7 2 0 0 9 62 769
2018 Not a person with a disability 16 26 38 15 6 0 0 20 42 6345
2017 Person with a disability 29 29 30 9 3 0 0 12 58 861
2017 Not a person with a disability 12 27 40 14 6 0 0 21 39 7793
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 15 22 25 14 22 2 0 15 85 776
2018 Not a person with a disability 18 23 24 14 19 1 0 18 82 6389
2017 Person with a disability 21 24 17 13 20 4 1 22 78 864
2017 Not a person with a disability 23 22 20 13 18 2 1 24 76 7823

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 31 629
2018 Not a person with a disability 31 5121
2017 Person with a disability 30 626
2017 Not a person with a disability 28 5693

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 44 629
2018 Not a person with a disability 44 5121
2017 Person with a disability 35 626
2017 Not a person with a disability 38 5693

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 23 629
2018 Not a person with a disability 19 5121
2017 Person with a disability 17 626
2017 Not a person with a disability 15 5693

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 53 629
2018 Not a person with a disability 55 5121
2017 Person with a disability 56 626
2017 Not a person with a disability 59 5693

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 13 629
2018 Not a person with a disability 8 5121
2017 Person with a disability 12 626
2017 Not a person with a disability 8 5693

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 57 629
2018 Not a person with a disability 50 5122

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 32 629
2018 Not a person with a disability 30 5121
2017 Person with a disability 33 626
2017 Not a person with a disability 34 5693

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Person with a disability 7 24 19 14 5 31 594
2018 Not a person with a disability 7 32 18 13 4 26 4822
2017 Person with a disability 8 33 17 14 5 23 606
2017 Not a person with a disability 7 42 18 10 4 19 5511

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 22 78 627
2018 Not a person with a disability 25 75 5087

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 23 11 15 13 32 1 5 36 48 774
2018 Not a person with a disability 27 14 15 13 24 1 6 44 40 6369

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 4 11 16 17 46 1 5 16 67 628
2018 Not a person with a disability 5 16 18 17 36 2 6 23 58 5107
2017 Person with a disability 5 13 17 15 40 2 7 20 61 630
2017 Not a person with a disability 6 17 15 17 34 2 8 26 57 5728

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 2 7 13 15 59 2 4 9 77 629
2018 Not a person with a disability 2 8 15 16 52 2 5 11 73 5107
2017 Person with a disability 2 6 11 14 59 3 5 9 79 629
2017 Not a person with a disability 2 7 12 15 55 2 7 10 77 5731
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