2018 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 39 12 8 4 0 0 76 13 1443
2018 3 to 10 years in current department or agency 22 35 14 14 15 0 0 57 29 2693
2018 11 to 20 years in current department or agency 18 38 15 13 17 0 0 56 30 2053
2018 More than 20 years in current department or agency 25 40 13 9 12 0 0 65 22 914
2017 Less than 3 years in current department or agency 37 44 10 6 3 0 0 81 9 1437
2017 3 to 10 years in current department or agency 21 41 15 10 13 0 0 62 23 3665
2017 11 to 20 years in current department or agency 19 41 14 12 14 0 0 59 27 2431
2017 More than 20 years in current department or agency 23 44 10 10 13 0 0 67 23 1064
2014 Less than 3 years in current department or agency 33 41 13 8 4 0 0 75 12 1708
2014 3 to 10 years in current department or agency 22 42 16 11 9 0 0 64 20 5162
2014 11 to 20 years in current department or agency 20 41 15 11 12 0 0 62 23 2758
2014 More than 20 years in current department or agency 23 45 13 9 9 0 0 68 18 1152

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 37 16 9 9 0 0 66 18 1448
2018 3 to 10 years in current department or agency 13 29 16 17 24 0 0 43 41 2695
2018 11 to 20 years in current department or agency 13 28 16 18 26 0 0 40 44 2051
2018 More than 20 years in current department or agency 17 31 12 17 21 0 0 49 39 913
2017 Less than 3 years in current department or agency 30 39 14 10 8 0 0 69 17 1433
2017 3 to 10 years in current department or agency 14 28 17 16 25 0 0 42 41 3660
2017 11 to 20 years in current department or agency 11 28 16 18 26 0 0 40 44 2427
2017 More than 20 years in current department or agency 16 30 14 14 25 0 0 47 40 1062

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 33 9 3 1 0 0 87 3 1437
2018 3 to 10 years in current department or agency 39 37 13 6 6 0 0 76 12 2685
2018 11 to 20 years in current department or agency 37 38 12 6 6 0 0 75 12 2044
2018 More than 20 years in current department or agency 43 38 11 5 5 0 0 80 9 907
2017 Less than 3 years in current department or agency 55 34 7 3 1 0 0 90 3 1430
2017 3 to 10 years in current department or agency 41 38 12 5 4 0 0 80 9 3655
2017 11 to 20 years in current department or agency 40 38 11 5 5 0 0 78 11 2426
2017 More than 20 years in current department or agency 47 34 9 4 5 0 0 82 9 1061
2014 Less than 3 years in current department or agency 61 29 7 2 1 0 0 90 3 1702
2014 3 to 10 years in current department or agency 50 34 10 3 3 0 0 84 6 5155
2014 11 to 20 years in current department or agency 48 33 11 4 4 0 0 81 8 2756
2014 More than 20 years in current department or agency 55 29 10 3 4 0 0 84 7 1149

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 36 10 5 3 0 0 83 7 1446
2018 3 to 10 years in current department or agency 29 40 15 8 6 0 0 70 15 2702
2018 11 to 20 years in current department or agency 25 42 18 8 7 0 0 67 15 2055
2018 More than 20 years in current department or agency 31 41 14 8 6 0 0 72 15 911
2017 Less than 3 years in current department or agency 48 39 8 3 2 0 0 86 6 1429
2017 3 to 10 years in current department or agency 29 43 15 7 6 0 0 72 13 3645
2017 11 to 20 years in current department or agency 25 44 15 8 8 0 0 70 16 2419
2017 More than 20 years in current department or agency 33 40 12 8 7 0 0 73 15 1058
2014 Less than 3 years in current department or agency 47 39 8 3 2 0 0 87 5 1705
2014 3 to 10 years in current department or agency 33 44 13 6 4 0 0 77 10 5153
2014 11 to 20 years in current department or agency 31 42 14 6 6 0 0 73 13 2753
2014 More than 20 years in current department or agency 33 44 12 6 4 0 0 78 10 1151

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 32 19 8 7 1 0 65 15 1444
2018 3 to 10 years in current department or agency 14 25 22 17 23 0 0 39 39 2692
2018 11 to 20 years in current department or agency 11 23 22 19 25 0 0 34 44 2058
2018 More than 20 years in current department or agency 13 27 19 16 23 1 0 41 39 905
2017 Less than 3 years in current department or agency 36 33 14 9 7 1 0 70 16 1435
2017 3 to 10 years in current department or agency 13 27 23 17 19 0 0 41 36 3658
2017 11 to 20 years in current department or agency 10 24 22 19 24 1 0 33 44 2422
2017 More than 20 years in current department or agency 15 30 16 16 23 1 0 45 39 1064
2014 Less than 3 years in current department or agency 32 35 16 10 6 1 0 67 17 1707
2014 3 to 10 years in current department or agency 15 33 22 17 13 0 0 48 30 5166
2014 11 to 20 years in current department or agency 11 30 21 19 18 0 0 41 38 2760
2014 More than 20 years in current department or agency 14 33 20 16 16 1 0 47 33 1154

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 34 19 8 5 0 0 68 13 1431
2018 3 to 10 years in current department or agency 14 29 21 18 19 0 0 42 37 2683
2018 11 to 20 years in current department or agency 11 26 22 18 23 0 0 38 40 2049
2018 More than 20 years in current department or agency 14 30 21 17 18 0 0 44 35 903
2017 Less than 3 years in current department or agency 37 34 14 9 4 1 0 72 14 1434
2017 3 to 10 years in current department or agency 13 31 22 17 17 0 0 44 34 3655
2017 11 to 20 years in current department or agency 10 29 22 20 19 0 0 39 40 2422
2017 More than 20 years in current department or agency 15 32 16 17 19 1 0 48 36 1064
2014 Less than 3 years in current department or agency 31 36 16 10 6 1 0 68 15 1704
2014 3 to 10 years in current department or agency 14 34 22 17 12 0 0 49 29 5161
2014 11 to 20 years in current department or agency 11 32 22 19 16 0 0 43 35 2760
2014 More than 20 years in current department or agency 14 34 19 19 13 0 0 49 32 1153

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 25 19 12 10 3 0 57 23 1442
2018 3 to 10 years in current department or agency 16 20 22 17 22 2 0 38 40 2694
2018 11 to 20 years in current department or agency 15 21 22 17 22 2 1 37 41 2062
2018 More than 20 years in current department or agency 19 25 20 17 17 2 1 45 34 908
2017 Less than 3 years in current department or agency 33 27 17 10 8 5 1 63 19 1434
2017 3 to 10 years in current department or agency 17 22 23 15 19 4 1 41 35 3657
2017 11 to 20 years in current department or agency 14 23 21 17 21 4 1 38 40 2422
2017 More than 20 years in current department or agency 22 26 19 14 16 3 1 49 31 1060
2014 Less than 3 years in current department or agency 29 26 19 11 10 5 0 58 22 1708
2014 3 to 10 years in current department or agency 18 25 21 16 15 4 1 45 32 5165
2014 11 to 20 years in current department or agency 16 24 22 15 18 4 1 42 35 2759
2014 More than 20 years in current department or agency 21 28 19 13 14 3 1 51 29 1154
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 26 13 6 5 3 1 75 12 1436
2018 3 to 10 years in current department or agency 28 31 16 11 12 1 0 60 23 2697
2018 11 to 20 years in current department or agency 26 31 18 12 12 1 0 58 24 2053
2018 More than 20 years in current department or agency 29 34 15 10 9 1 1 65 20 911
2017 Less than 3 years in current department or agency 47 27 12 5 4 3 1 77 10 1434
2017 3 to 10 years in current department or agency 28 33 17 10 10 1 0 62 21 3662
2017 11 to 20 years in current department or agency 26 33 17 11 11 1 1 60 23 2432
2017 More than 20 years in current department or agency 29 33 15 10 11 1 0 63 22 1066
2014 Less than 3 years in current department or agency 43 30 14 6 4 4 1 76 10 1707
2014 3 to 10 years in current department or agency 30 32 18 11 8 1 0 63 19 5162
2014 11 to 20 years in current department or agency 26 33 17 11 11 1 0 60 22 2758
2014 More than 20 years in current department or agency 28 35 17 9 9 1 0 64 19 1153

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 30 12 7 6 1 0 75 13 1435
2018 3 to 10 years in current department or agency 26 32 16 13 12 0 0 59 26 2694
2018 11 to 20 years in current department or agency 24 33 18 13 12 0 0 58 25 2046
2018 More than 20 years in current department or agency 28 34 14 14 10 1 0 63 23 908
2017 Less than 3 years in current department or agency 47 30 9 7 5 1 1 78 12 1435
2017 3 to 10 years in current department or agency 29 33 15 12 11 0 0 62 23 3659
2017 11 to 20 years in current department or agency 25 35 15 13 11 0 0 60 25 2429
2017 More than 20 years in current department or agency 29 33 14 11 12 0 0 62 24 1063
2014 Less than 3 years in current department or agency 41 31 13 9 3 2 0 74 13 1707
2014 3 to 10 years in current department or agency 28 35 15 13 9 0 0 63 22 5165
2014 11 to 20 years in current department or agency 25 36 15 13 11 0 0 61 23 2759
2014 More than 20 years in current department or agency 27 37 15 11 9 0 0 65 20 1153

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 29 13 6 6 0 0 75 12 1435
2018 3 to 10 years in current department or agency 30 29 15 11 13 0 0 60 25 2698
2018 11 to 20 years in current department or agency 29 29 19 11 12 0 0 58 23 2048
2018 More than 20 years in current department or agency 31 31 17 11 10 0 0 62 21 910
2017 Less than 3 years in current department or agency 52 26 11 4 5 1 1 80 9 1433
2017 3 to 10 years in current department or agency 32 31 16 9 11 0 0 64 21 3654
2017 11 to 20 years in current department or agency 30 30 17 10 12 1 0 60 23 2427
2017 More than 20 years in current department or agency 34 27 16 8 13 1 0 62 22 1060
2014 Less than 3 years in current department or agency 46 30 13 5 4 1 1 77 9 1706
2014 3 to 10 years in current department or agency 33 32 17 10 8 1 0 66 18 5159
2014 11 to 20 years in current department or agency 30 33 17 9 10 1 0 64 19 2758
2014 More than 20 years in current department or agency 33 32 16 9 9 1 0 65 18 1150

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 31 16 7 9 4 1 66 17 1452
2018 3 to 10 years in current department or agency 12 25 17 16 27 3 0 39 44 2692
2018 11 to 20 years in current department or agency 11 24 18 17 28 2 0 35 47 2065
2018 More than 20 years in current department or agency 14 28 18 15 23 2 0 43 39 913
2017 Less than 3 years in current department or agency 32 34 12 8 8 6 1 71 17 1436
2017 3 to 10 years in current department or agency 13 26 19 17 22 3 0 40 40 3664
2017 11 to 20 years in current department or agency 10 25 19 19 23 3 0 37 44 2430
2017 More than 20 years in current department or agency 14 27 19 14 23 2 1 42 39 1065
2014 Less than 3 years in current department or agency 27 31 16 11 8 7 1 63 20 1703
2014 3 to 10 years in current department or agency 13 30 19 17 16 3 0 45 35 5163
2014 11 to 20 years in current department or agency 12 27 20 17 21 3 0 40 40 2758
2014 More than 20 years in current department or agency 14 33 18 18 13 3 0 48 33 1151

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 29 17 11 10 2 1 61 22 1449
2018 3 to 10 years in current department or agency 10 23 18 18 30 1 0 34 49 2689
2018 11 to 20 years in current department or agency 9 22 17 20 30 1 0 32 51 2062
2018 More than 20 years in current department or agency 13 27 17 16 27 1 0 40 43 913
2017 Less than 3 years in current department or agency 30 33 15 10 9 3 1 66 19 1434
2017 3 to 10 years in current department or agency 11 24 18 20 26 1 0 35 46 3661
2017 11 to 20 years in current department or agency 8 23 18 22 27 1 0 32 50 2426
2017 More than 20 years in current department or agency 12 26 17 17 27 1 0 38 44 1066
2014 Less than 3 years in current department or agency 25 31 19 12 9 4 0 58 22 1706
2014 3 to 10 years in current department or agency 12 26 20 20 21 1 0 38 41 5162
2014 11 to 20 years in current department or agency 10 25 19 20 25 1 0 35 46 2758
2014 More than 20 years in current department or agency 12 29 21 16 20 1 0 42 36 1152

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 27 19 14 11 5 0 53 27 1448
2018 3 to 10 years in current department or agency 7 21 21 20 30 2 0 28 51 2690
2018 11 to 20 years in current department or agency 7 19 20 22 31 2 0 26 54 2050
2018 More than 20 years in current department or agency 9 23 19 21 26 1 0 33 48 913
2017 Less than 3 years in current department or agency 24 31 18 12 10 5 0 59 22 1432
2017 3 to 10 years in current department or agency 8 21 20 23 26 2 0 30 50 3657
2017 11 to 20 years in current department or agency 6 21 20 24 27 2 0 27 53 2426
2017 More than 20 years in current department or agency 9 23 21 20 25 2 0 32 46 1061
2014 Less than 3 years in current department or agency 19 29 21 16 10 5 0 51 28 1704
2014 3 to 10 years in current department or agency 8 23 21 23 22 2 0 32 46 5162
2014 11 to 20 years in current department or agency 7 23 19 25 25 1 0 30 51 2758
2014 More than 20 years in current department or agency 7 25 22 23 21 1 0 33 44 1153

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 28 18 14 14 3 0 52 29 1449
2018 3 to 10 years in current department or agency 7 19 16 22 35 1 0 26 58 2688
2018 11 to 20 years in current department or agency 6 21 18 21 34 1 0 27 55 2054
2018 More than 20 years in current department or agency 8 26 15 19 30 0 0 35 50 907
2017 Less than 3 years in current department or agency 23 33 15 14 11 4 0 58 27 1434
2017 3 to 10 years in current department or agency 8 21 17 22 31 2 0 29 54 3659
2017 11 to 20 years in current department or agency 6 21 17 23 32 1 0 27 55 2426
2017 More than 20 years in current department or agency 10 26 17 17 29 2 0 36 47 1063
2014 Less than 3 years in current department or agency 18 31 18 16 14 3 0 50 31 1708
2014 3 to 10 years in current department or agency 8 22 18 24 26 1 0 31 51 5160
2014 11 to 20 years in current department or agency 7 23 19 23 27 1 0 30 50 2756
2014 More than 20 years in current department or agency 8 30 18 22 21 1 0 38 44 1152
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 33 17 12 9 0 0 62 21 1438
2018 3 to 10 years in current department or agency 13 25 15 17 29 0 0 38 46 2698
2018 11 to 20 years in current department or agency 11 25 18 17 28 0 0 36 46 2057
2018 More than 20 years in current department or agency 15 30 16 17 22 0 0 46 38 910
2017 Less than 3 years in current department or agency 28 36 16 10 9 1 0 65 19 1435
2017 3 to 10 years in current department or agency 13 27 16 18 26 0 0 39 44 3663
2017 11 to 20 years in current department or agency 10 27 16 21 25 0 0 37 46 2427
2017 More than 20 years in current department or agency 14 29 17 16 24 0 0 43 40 1063
2014 Less than 3 years in current department or agency 21 34 19 15 10 0 0 56 25 1706
2014 3 to 10 years in current department or agency 12 29 18 21 20 0 0 41 41 5159
2014 11 to 20 years in current department or agency 12 28 18 20 22 0 0 39 43 2758
2014 More than 20 years in current department or agency 14 32 18 18 17 0 0 46 36 1152

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 43 13 10 4 0 0 73 14 1447
2018 3 to 10 years in current department or agency 19 39 18 15 9 0 0 58 24 2700
2018 11 to 20 years in current department or agency 17 39 18 15 12 0 0 56 26 2059
2018 More than 20 years in current department or agency 23 42 14 12 10 0 0 64 21 911
2017 Less than 3 years in current department or agency 32 44 13 8 4 0 0 76 11 1435
2017 3 to 10 years in current department or agency 19 41 17 14 10 0 0 60 24 3664
2017 11 to 20 years in current department or agency 18 39 16 16 11 0 0 56 27 2428
2017 More than 20 years in current department or agency 23 41 14 13 9 0 0 64 22 1061

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 21 20 17 15 11 2 41 36 1445
2018 3 to 10 years in current department or agency 5 15 18 22 36 3 1 21 60 2691
2018 11 to 20 years in current department or agency 5 16 16 22 37 3 1 22 61 2053
2018 More than 20 years in current department or agency 7 19 17 23 31 3 1 27 56 901
2017 Less than 3 years in current department or agency 12 20 18 16 15 18 2 40 38 1429
2017 3 to 10 years in current department or agency 5 15 17 24 32 6 1 21 60 3660
2017 11 to 20 years in current department or agency 4 17 16 25 33 4 1 22 61 2425
2017 More than 20 years in current department or agency 6 19 16 23 30 5 2 26 57 1063
2014 Less than 3 years in current department or agency 12 18 20 20 15 14 1 35 42 1708
2014 3 to 10 years in current department or agency 6 17 18 26 26 6 1 24 56 5166
2014 11 to 20 years in current department or agency 5 18 17 26 31 3 1 24 59 2757
2014 More than 20 years in current department or agency 5 23 19 25 23 4 1 30 50 1152

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 33 12 9 7 1 1 72 16 1435
2018 3 to 10 years in current department or agency 24 32 16 13 15 0 0 57 27 2697
2018 11 to 20 years in current department or agency 23 34 15 14 14 0 0 57 28 2056
2018 More than 20 years in current department or agency 26 34 18 11 11 0 0 60 22 910
2017 Less than 3 years in current department or agency 41 32 12 7 6 1 1 74 13 1436
2017 3 to 10 years in current department or agency 25 34 15 13 13 0 0 59 26 3664
2017 11 to 20 years in current department or agency 22 34 16 14 13 1 0 56 28 2430
2017 More than 20 years in current department or agency 23 35 15 13 13 0 0 59 27 1064
2014 Less than 3 years in current department or agency 36 32 16 9 6 1 1 69 15 1708
2014 3 to 10 years in current department or agency 26 35 16 13 9 0 0 61 23 5162
2014 11 to 20 years in current department or agency 22 35 17 13 12 1 0 58 25 2759
2014 More than 20 years in current department or agency 23 40 16 11 10 0 0 63 21 1153

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 26 18 9 7 3 5 63 18 115
2018 3 to 10 years in current department or agency 19 39 16 14 8 1 2 60 23 421
2018 11 to 20 years in current department or agency 14 34 21 17 12 0 1 49 30 589
2018 More than 20 years in current department or agency 17 40 15 16 9 0 2 59 26 401
2017 Less than 3 years in current department or agency 27 42 5 11 7 2 7 75 20 100
2017 3 to 10 years in current department or agency 20 38 16 14 8 1 2 61 22 489
2017 11 to 20 years in current department or agency 16 38 17 16 10 1 2 55 27 691
2017 More than 20 years in current department or agency 19 37 19 12 10 1 2 58 23 436
2014 Less than 3 years in current department or agency 30 28 16 15 3 2 6 64 19 124
2014 3 to 10 years in current department or agency 20 38 17 13 8 2 3 61 22 690
2014 11 to 20 years in current department or agency 15 39 18 16 10 1 1 55 26 860
2014 More than 20 years in current department or agency 17 40 17 14 9 2 2 59 23 480

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 48 9 15 7 0 0 68 23 1449
2018 3 to 10 years in current department or agency 11 46 11 19 13 0 0 58 32 2706
2018 11 to 20 years in current department or agency 12 45 12 21 10 0 0 57 31 2063
2018 More than 20 years in current department or agency 14 48 9 19 10 0 0 63 29 916
2017 Less than 3 years in current department or agency 23 41 11 16 9 0 0 64 26 1436
2017 3 to 10 years in current department or agency 13 37 14 20 16 0 0 50 36 3665
2017 11 to 20 years in current department or agency 12 38 14 22 15 0 0 49 37 2430
2017 More than 20 years in current department or agency 17 38 11 17 17 0 0 55 34 1063
2014 Less than 3 years in current department or agency 20 39 13 18 9 0 0 59 28 1708
2014 3 to 10 years in current department or agency 13 37 14 22 14 0 0 50 36 5161
2014 11 to 20 years in current department or agency 13 39 13 21 15 0 0 51 35 2756
2014 More than 20 years in current department or agency 15 39 13 20 13 0 0 54 33 1150

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 36 8 5 2 0 0 84 7 1444
2018 3 to 10 years in current department or agency 34 44 12 7 3 0 0 78 10 2699
2018 11 to 20 years in current department or agency 34 42 14 6 3 0 0 76 9 2054
2018 More than 20 years in current department or agency 36 44 10 4 4 0 1 81 8 911
2017 Less than 3 years in current department or agency 50 35 7 5 2 0 0 86 7 1436
2017 3 to 10 years in current department or agency 36 42 13 5 4 0 0 78 9 3661
2017 11 to 20 years in current department or agency 35 41 13 6 5 0 0 76 11 2429
2017 More than 20 years in current department or agency 41 38 11 4 5 1 1 79 9 1059
2014 Less than 3 years in current department or agency 47 37 9 5 3 0 0 83 7 1706
2014 3 to 10 years in current department or agency 38 41 12 6 4 0 0 78 9 5162
2014 11 to 20 years in current department or agency 36 42 12 5 4 0 0 78 10 2760
2014 More than 20 years in current department or agency 38 40 14 4 5 0 0 78 9 1152

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 37 6 5 2 0 0 87 8 1432
2018 3 to 10 years in current department or agency 39 43 8 6 3 0 0 82 10 2683
2018 11 to 20 years in current department or agency 41 44 8 5 3 0 0 84 7 2046
2018 More than 20 years in current department or agency 42 43 6 5 4 0 0 85 9 906
2017 Less than 3 years in current department or agency 54 34 5 5 2 0 0 88 7 1436
2017 3 to 10 years in current department or agency 43 41 8 4 4 0 0 84 8 3659
2017 11 to 20 years in current department or agency 42 40 8 5 4 0 0 83 9 2427
2017 More than 20 years in current department or agency 46 38 6 5 4 0 0 85 9 1058
2014 Less than 3 years in current department or agency 50 36 6 4 3 0 0 86 7 1706
2014 3 to 10 years in current department or agency 44 39 8 5 3 0 0 83 8 5160
2014 11 to 20 years in current department or agency 42 41 8 5 4 0 0 83 9 2759
2014 More than 20 years in current department or agency 44 40 8 4 3 0 0 85 7 1150

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 30 18 13 10 5 0 58 23 1444
2018 3 to 10 years in current department or agency 9 24 18 21 28 1 0 33 49 2694
2018 11 to 20 years in current department or agency 8 22 22 22 26 0 0 30 48 2055
2018 More than 20 years in current department or agency 9 26 19 21 24 1 0 35 46 910
2017 Less than 3 years in current department or agency 27 34 15 9 8 6 1 65 18 1433
2017 3 to 10 years in current department or agency 12 25 20 20 21 2 0 37 43 3661
2017 11 to 20 years in current department or agency 9 24 20 22 23 1 0 34 46 2426
2017 More than 20 years in current department or agency 11 27 18 19 23 2 0 39 43 1062
2014 Less than 3 years in current department or agency 22 29 19 13 9 6 1 56 24 1706
2014 3 to 10 years in current department or agency 11 26 21 21 19 2 0 38 41 5163
2014 11 to 20 years in current department or agency 9 24 20 21 23 1 0 34 45 2759
2014 More than 20 years in current department or agency 9 28 21 20 20 1 0 38 40 1151

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 32 15 12 10 4 1 61 24 1445
2018 3 to 10 years in current department or agency 11 27 18 16 25 1 1 40 42 2688
2018 11 to 20 years in current department or agency 11 25 19 18 25 1 1 37 44 2064
2018 More than 20 years in current department or agency 13 27 15 16 26 0 3 41 43 907
2017 Less than 3 years in current department or agency 26 32 14 10 10 5 3 62 23 1433
2017 3 to 10 years in current department or agency 13 27 17 17 22 2 1 41 41 3659
2017 11 to 20 years in current department or agency 12 26 18 17 25 1 1 39 43 2426
2017 More than 20 years in current department or agency 14 23 16 18 24 1 3 39 44 1063
2014 Less than 3 years in current department or agency 22 31 15 13 11 6 2 57 26 1707
2014 3 to 10 years in current department or agency 12 29 18 17 21 2 1 42 39 5160
2014 11 to 20 years in current department or agency 12 27 17 17 24 1 1 40 42 2758
2014 More than 20 years in current department or agency 12 26 17 17 23 1 3 41 42 1150

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 37 16 12 9 0 0 63 21 1443
2018 3 to 10 years in current department or agency 13 32 15 19 21 0 0 45 39 2698
2018 11 to 20 years in current department or agency 12 32 14 19 22 0 0 45 42 2053
2018 More than 20 years in current department or agency 19 34 12 16 19 0 0 53 35 913
2017 Less than 3 years in current department or agency 29 40 12 13 6 0 1 69 19 1431
2017 3 to 10 years in current department or agency 14 33 15 19 18 0 0 48 37 3649
2017 11 to 20 years in current department or agency 14 33 14 18 20 0 0 48 38 2423
2017 More than 20 years in current department or agency 20 32 13 15 19 0 0 53 35 1061
2014 Less than 3 years in current department or agency 18 35 18 18 11 0 0 53 29 1704
2014 3 to 10 years in current department or agency 12 33 15 22 17 0 0 45 40 5160
2014 11 to 20 years in current department or agency 12 33 14 21 20 0 0 45 41 2760
2014 More than 20 years in current department or agency 13 39 13 19 16 0 0 52 35 1151

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 34 16 10 8 0 0 66 18 1433
2018 3 to 10 years in current department or agency 17 28 17 16 21 0 0 45 38 2689
2018 11 to 20 years in current department or agency 15 29 19 16 21 0 0 44 37 2044
2018 More than 20 years in current department or agency 18 31 16 16 19 0 0 49 35 907
2017 Less than 3 years in current department or agency 33 36 13 10 7 0 0 69 17 1432
2017 3 to 10 years in current department or agency 17 30 16 17 18 0 0 48 36 3647
2017 11 to 20 years in current department or agency 16 28 18 17 20 0 0 44 38 2423
2017 More than 20 years in current department or agency 21 28 16 16 19 0 0 50 34 1059
2014 Less than 3 years in current department or agency 26 35 19 12 8 0 0 61 20 1706
2014 3 to 10 years in current department or agency 17 31 19 18 15 0 0 48 33 5161
2014 11 to 20 years in current department or agency 16 30 17 18 18 0 0 46 37 2759
2014 More than 20 years in current department or agency 17 35 17 16 15 0 0 52 31 1152

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 36 16 12 7 0 0 66 18 1440
2018 3 to 10 years in current department or agency 14 28 19 17 20 0 0 43 38 2690
2018 11 to 20 years in current department or agency 13 28 20 19 21 0 0 40 40 2049
2018 More than 20 years in current department or agency 18 31 16 16 19 0 0 48 35 909
2017 Less than 3 years in current department or agency 32 39 13 10 6 0 0 71 16 1430
2017 3 to 10 years in current department or agency 16 29 19 19 16 0 0 45 35 3649
2017 11 to 20 years in current department or agency 13 30 21 18 18 0 0 43 36 2424
2017 More than 20 years in current department or agency 18 31 17 15 18 0 0 50 33 1058
2014 Less than 3 years in current department or agency 26 38 18 11 6 0 0 64 18 1704
2014 3 to 10 years in current department or agency 15 31 22 18 12 0 0 47 31 5160
2014 11 to 20 years in current department or agency 14 30 20 19 16 0 0 45 35 2759
2014 More than 20 years in current department or agency 17 36 19 15 14 0 0 53 29 1152

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 33 22 11 8 3 0 58 19 1446
2018 3 to 10 years in current department or agency 10 27 24 15 22 2 0 37 38 2691
2018 11 to 20 years in current department or agency 9 26 24 18 22 1 0 35 41 2060
2018 More than 20 years in current department or agency 11 31 23 16 17 2 0 43 33 909
2017 Less than 3 years in current department or agency 23 37 18 10 6 6 1 64 16 1436
2017 3 to 10 years in current department or agency 11 27 24 17 18 3 0 39 37 3662
2017 11 to 20 years in current department or agency 9 27 23 17 21 3 0 37 39 2425
2017 More than 20 years in current department or agency 12 29 22 14 20 2 0 42 35 1063

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 34 12 7 5 0 0 76 12 1446
2018 3 to 10 years in current department or agency 22 33 15 16 14 0 0 55 29 2698
2018 11 to 20 years in current department or agency 20 33 17 14 16 0 0 53 30 2057
2018 More than 20 years in current department or agency 26 29 15 16 13 1 0 56 29 910
2017 Less than 3 years in current department or agency 41 35 10 8 6 1 1 77 13 1435
2017 3 to 10 years in current department or agency 23 32 15 15 15 0 0 55 30 3662
2017 11 to 20 years in current department or agency 19 31 16 16 18 0 0 50 34 2426
2017 More than 20 years in current department or agency 23 33 13 14 15 0 1 57 29 1057
2014 Less than 3 years in current department or agency 32 35 15 10 6 1 0 68 17 1705
2014 3 to 10 years in current department or agency 22 34 17 14 12 1 0 56 27 5155
2014 11 to 20 years in current department or agency 20 30 17 16 16 0 0 51 32 2757
2014 More than 20 years in current department or agency 21 33 15 15 14 0 1 55 29 1152

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 30 15 8 5 0 1 71 13 1449
2018 3 to 10 years in current department or agency 30 33 21 9 6 0 1 65 15 2706
2018 11 to 20 years in current department or agency 25 35 23 9 6 0 2 61 16 2060
2018 More than 20 years in current department or agency 25 33 21 11 8 0 1 60 19 917
2017 Less than 3 years in current department or agency 40 36 15 5 3 0 1 77 7 1437
2017 3 to 10 years in current department or agency 32 37 18 7 3 0 2 71 11 3666
2017 11 to 20 years in current department or agency 28 36 19 9 4 0 3 66 14 2430
2017 More than 20 years in current department or agency 26 35 20 10 6 0 2 63 16 1062
2014 Less than 3 years in current department or agency 38 35 17 6 3 0 1 74 9 1707
2014 3 to 10 years in current department or agency 29 37 21 8 4 0 1 66 12 5161
2014 11 to 20 years in current department or agency 24 36 24 9 5 0 1 61 15 2755
2014 More than 20 years in current department or agency 23 34 24 12 6 0 1 58 18 1151

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 40 38 1450
2018 3 to 10 years in current department or agency 18 45 37 2706
2018 11 to 20 years in current department or agency 14 51 34 2067
2018 More than 20 years in current department or agency 25 45 30 915
2017 Less than 3 years in current department or agency 20 47 33 1431
2017 3 to 10 years in current department or agency 18 47 35 3668
2017 11 to 20 years in current department or agency 16 53 31 2428
2017 More than 20 years in current department or agency 28 44 29 1065
2014 Less than 3 years in current department or agency 19 48 33 1709
2014 3 to 10 years in current department or agency 17 50 33 5164
2014 11 to 20 years in current department or agency 15 54 31 2758
2014 More than 20 years in current department or agency 31 43 27 1152

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 36 31 6 17 8 333
2018 3 to 10 years in current department or agency 9 35 29 15 2 9 564
2018 11 to 20 years in current department or agency 27 34 22 9 2 6 330
2018 More than 20 years in current department or agency 67 15 4 10 0 3 235
2017 Less than 3 years in current department or agency 3 38 20 7 25 7 304
2017 3 to 10 years in current department or agency 9 34 31 16 1 8 690
2017 11 to 20 years in current department or agency 25 35 23 11 1 5 408
2017 More than 20 years in current department or agency 67 12 6 8 0 7 289
2014 Less than 3 years in current department or agency 4 35 28 12 9999 20 363
2014 3 to 10 years in current department or agency 9 33 31 15 9999 12 971
2014 11 to 20 years in current department or agency 23 37 17 15 9999 8 435
2014 More than 20 years in current department or agency 76 9 3 8 9999 4 350
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 41 10 4 2 0 0 84 6 1446
2018 3 to 10 years in current department or agency 26 40 16 9 9 0 0 67 18 2706
2018 11 to 20 years in current department or agency 26 41 15 10 8 0 0 67 18 2052
2018 More than 20 years in current department or agency 32 39 13 9 7 1 0 72 15 911
2017 Less than 3 years in current department or agency 41 41 9 5 2 1 0 83 8 1434
2017 3 to 10 years in current department or agency 25 38 16 10 10 0 0 63 20 3658
2017 11 to 20 years in current department or agency 25 37 17 10 10 1 0 63 20 2423
2017 More than 20 years in current department or agency 30 40 13 7 10 1 0 70 17 1061
2014 Less than 3 years in current department or agency 33 40 15 6 4 1 0 74 10 1705
2014 3 to 10 years in current department or agency 25 40 18 10 7 1 0 65 17 5160
2014 11 to 20 years in current department or agency 25 39 16 9 9 1 0 65 19 2759
2014 More than 20 years in current department or agency 29 42 14 8 6 0 0 71 15 1152

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 43 15 8 5 1 0 72 13 1445
2018 3 to 10 years in current department or agency 13 36 21 16 13 0 0 50 29 2693
2018 11 to 20 years in current department or agency 12 35 23 16 14 0 0 47 29 2053
2018 More than 20 years in current department or agency 15 38 18 15 13 0 0 54 28 910
2017 Less than 3 years in current department or agency 29 42 15 7 5 2 0 73 12 1433
2017 3 to 10 years in current department or agency 15 35 22 13 13 1 0 51 26 3657
2017 11 to 20 years in current department or agency 13 35 22 15 14 1 0 48 30 2427
2017 More than 20 years in current department or agency 15 38 17 15 13 1 0 54 29 1063
2014 Less than 3 years in current department or agency 26 39 20 10 4 2 0 66 14 1708
2014 3 to 10 years in current department or agency 16 36 22 15 10 1 0 52 25 5162
2014 11 to 20 years in current department or agency 13 37 22 15 12 1 0 51 27 2760
2014 More than 20 years in current department or agency 15 38 21 14 11 1 0 53 25 1153

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 22 34 23 8 1 2 32 33 1446
2018 3 to 10 years in current department or agency 16 31 34 12 4 0 1 17 49 2698
2018 11 to 20 years in current department or agency 20 34 33 9 3 0 1 11 55 2064
2018 More than 20 years in current department or agency 17 37 32 10 3 1 0 13 55 908
2017 Less than 3 years in current department or agency 10 19 33 20 12 2 4 34 31 1425
2017 3 to 10 years in current department or agency 17 30 33 12 5 1 2 18 48 3648
2017 11 to 20 years in current department or agency 20 34 32 9 3 1 1 12 55 2419
2017 More than 20 years in current department or agency 17 33 35 10 3 1 1 13 51 1061
2014 Less than 3 years in current department or agency 8 23 37 19 9 2 2 30 32 1704
2014 3 to 10 years in current department or agency 14 34 34 12 4 1 1 17 49 5154
2014 11 to 20 years in current department or agency 16 36 35 9 4 0 1 13 52 2755
2014 More than 20 years in current department or agency 15 40 34 8 2 1 1 10 56 1147

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 21 26 21 14 3 2 37 36 1445
2018 3 to 10 years in current department or agency 24 30 26 13 5 1 1 18 55 2690
2018 11 to 20 years in current department or agency 25 32 28 11 4 0 1 15 57 2053
2018 More than 20 years in current department or agency 22 32 29 12 4 1 1 17 54 906
2017 Less than 3 years in current department or agency 12 18 24 20 17 4 5 41 33 1425
2017 3 to 10 years in current department or agency 20 28 29 14 6 1 2 21 50 3646
2017 11 to 20 years in current department or agency 24 28 30 11 4 1 2 16 53 2411
2017 More than 20 years in current department or agency 20 30 30 12 6 1 2 19 51 1060
2014 Less than 3 years in current department or agency 12 19 28 21 12 4 3 36 33 1705
2014 3 to 10 years in current department or agency 18 29 31 14 6 1 1 20 49 5158
2014 11 to 20 years in current department or agency 20 32 30 11 5 1 1 16 53 2751
2014 More than 20 years in current department or agency 18 33 33 10 4 1 1 14 52 1147

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 20 29 20 11 4 3 33 35 1437
2018 3 to 10 years in current department or agency 22 29 28 12 5 2 2 18 53 2693
2018 11 to 20 years in current department or agency 25 32 28 9 3 1 2 13 59 2053
2018 More than 20 years in current department or agency 26 28 29 10 4 1 1 15 55 907
2017 Less than 3 years in current department or agency 12 16 27 21 14 5 6 38 32 1428
2017 3 to 10 years in current department or agency 20 27 28 14 6 2 4 21 50 3649
2017 11 to 20 years in current department or agency 26 29 27 11 4 1 3 15 57 2413
2017 More than 20 years in current department or agency 22 31 29 10 4 1 2 15 55 1062
2014 Less than 3 years in current department or agency 11 20 30 20 11 4 4 33 34 1706
2014 3 to 10 years in current department or agency 21 29 29 12 5 1 3 17 52 5157
2014 11 to 20 years in current department or agency 25 33 27 9 3 1 2 12 60 2749
2014 More than 20 years in current department or agency 25 36 25 9 3 1 1 12 62 1145

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 11 26 32 20 2 4 56 17 1438
2018 3 to 10 years in current department or agency 10 15 37 25 9 1 4 36 26 2678
2018 11 to 20 years in current department or agency 12 19 37 23 6 1 3 30 32 2047
2018 More than 20 years in current department or agency 11 23 40 17 5 1 2 24 35 903
2017 Less than 3 years in current department or agency 5 9 26 30 23 2 6 57 15 1422
2017 3 to 10 years in current department or agency 9 16 33 26 10 1 6 38 27 3637
2017 11 to 20 years in current department or agency 12 19 36 21 6 1 5 29 33 2406
2017 More than 20 years in current department or agency 13 22 37 19 5 1 2 25 37 1059
2014 Less than 3 years in current department or agency 5 11 28 31 18 3 4 52 17 1698
2014 3 to 10 years in current department or agency 9 17 36 25 8 1 3 35 28 5131
2014 11 to 20 years in current department or agency 12 22 37 21 5 1 3 27 35 2744
2014 More than 20 years in current department or agency 14 27 37 17 4 1 1 21 41 1140

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 20 25 20 15 3 3 36 37 1439
2018 3 to 10 years in current department or agency 29 26 27 11 5 1 1 16 56 2687
2018 11 to 20 years in current department or agency 32 30 23 10 3 0 2 13 64 2056
2018 More than 20 years in current department or agency 32 30 26 7 3 1 1 10 63 909
2017 Less than 3 years in current department or agency 11 17 25 22 18 3 5 43 30 1425
2017 3 to 10 years in current department or agency 23 26 28 13 6 1 3 20 51 3649
2017 11 to 20 years in current department or agency 28 27 27 11 4 1 2 15 57 2418
2017 More than 20 years in current department or agency 27 28 28 11 3 1 2 15 56 1062
2014 Less than 3 years in current department or agency 15 19 29 19 13 4 3 33 36 1702
2014 3 to 10 years in current department or agency 24 28 27 12 5 1 2 18 54 5150
2014 11 to 20 years in current department or agency 28 31 26 9 3 1 2 13 60 2754
2014 More than 20 years in current department or agency 28 34 26 8 2 0 1 10 63 1147

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 21 23 20 13 5 3 35 40 1441
2018 3 to 10 years in current department or agency 19 24 26 19 9 1 2 29 44 2680
2018 11 to 20 years in current department or agency 19 26 26 20 6 1 2 26 46 2051
2018 More than 20 years in current department or agency 21 28 26 19 4 1 2 24 50 905
2017 Less than 3 years in current department or agency 11 18 23 20 16 6 6 41 33 1427
2017 3 to 10 years in current department or agency 15 21 26 21 10 2 5 33 39 3648
2017 11 to 20 years in current department or agency 19 21 28 19 7 1 4 28 42 2413
2017 More than 20 years in current department or agency 18 23 29 18 7 1 4 27 43 1062
2014 Less than 3 years in current department or agency 11 17 25 23 16 5 4 42 31 1704
2014 3 to 10 years in current department or agency 14 20 28 23 11 1 4 35 35 5151
2014 11 to 20 years in current department or agency 15 23 30 20 8 1 3 29 40 2751
2014 More than 20 years in current department or agency 14 26 31 21 5 1 2 27 42 1148

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 22 29 19 12 4 2 33 36 1444
2018 3 to 10 years in current department or agency 21 29 28 12 6 2 3 18 53 2695
2018 11 to 20 years in current department or agency 26 30 27 10 4 1 3 14 58 2059
2018 More than 20 years in current department or agency 25 30 28 10 3 1 1 14 57 900
2017 Less than 3 years in current department or agency 11 16 28 18 14 6 6 37 31 1427
2017 3 to 10 years in current department or agency 20 25 30 14 6 2 5 21 48 3646
2017 11 to 20 years in current department or agency 22 29 29 10 4 2 4 15 55 2411
2017 More than 20 years in current department or agency 23 27 32 10 4 2 3 14 53 1063
2014 Less than 3 years in current department or agency 10 19 30 19 12 4 5 34 33 1705
2014 3 to 10 years in current department or agency 19 27 30 13 6 2 3 19 49 5140
2014 11 to 20 years in current department or agency 23 31 30 10 4 1 2 14 56 2744
2014 More than 20 years in current department or agency 22 33 30 8 2 2 1 11 58 1147

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 27 14 13 8 1 0 65 21 1449
2018 3 to 10 years in current department or agency 20 30 15 17 19 0 0 50 36 2689
2018 11 to 20 years in current department or agency 19 31 13 16 20 0 0 51 36 2052
2018 More than 20 years in current department or agency 24 28 14 17 17 0 0 52 34 902
2017 Less than 3 years in current department or agency 38 30 11 12 8 1 0 69 20 1431
2017 3 to 10 years in current department or agency 22 28 15 16 18 1 1 51 35 3665
2017 11 to 20 years in current department or agency 20 28 15 18 18 0 1 49 36 2429
2017 More than 20 years in current department or agency 25 31 14 11 18 1 1 57 29 1064
2014 Less than 3 years in current department or agency 32 30 13 14 10 1 0 62 25 1708
2014 3 to 10 years in current department or agency 25 32 13 16 13 0 0 57 29 5161
2014 11 to 20 years in current department or agency 25 31 14 15 14 0 0 57 29 2756
2014 More than 20 years in current department or agency 30 34 12 12 11 1 0 65 22 1153

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 37 9 9 5 0 0 77 14 1447
2018 3 to 10 years in current department or agency 21 37 17 14 11 0 0 58 25 2692
2018 11 to 20 years in current department or agency 18 38 17 15 11 0 0 57 26 2047
2018 More than 20 years in current department or agency 19 39 16 14 11 0 0 59 26 902
2017 Less than 3 years in current department or agency 38 36 10 10 5 1 0 74 15 1430
2017 3 to 10 years in current department or agency 18 37 16 14 13 0 0 56 27 3656
2017 11 to 20 years in current department or agency 15 38 16 17 13 0 0 54 30 2423
2017 More than 20 years in current department or agency 19 41 15 12 12 0 0 60 25 1061
2014 Less than 3 years in current department or agency 29 39 14 11 6 0 0 69 17 1705
2014 3 to 10 years in current department or agency 21 42 17 13 7 0 0 63 20 5160
2014 11 to 20 years in current department or agency 17 44 16 14 8 0 0 61 23 2752
2014 More than 20 years in current department or agency 21 47 14 13 5 0 0 68 18 1152

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 38 16 6 4 1 1 73 11 1450
2018 3 to 10 years in current department or agency 19 39 21 9 11 1 0 59 20 2690
2018 11 to 20 years in current department or agency 17 40 21 10 10 1 0 58 21 2055
2018 More than 20 years in current department or agency 19 46 20 7 8 1 0 65 15 902

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 34 13 5 3 4 1 78 8 1447
2018 3 to 10 years in current department or agency 23 39 21 7 9 1 0 63 16 2693
2018 11 to 20 years in current department or agency 23 37 23 7 8 1 0 62 15 2061
2018 More than 20 years in current department or agency 25 38 21 6 7 2 0 65 13 910
2017 Less than 3 years in current department or agency 41 33 13 4 3 5 1 78 8 1435
2017 3 to 10 years in current department or agency 22 35 22 8 9 2 1 60 17 3660
2017 11 to 20 years in current department or agency 22 35 22 8 10 2 1 58 19 2423
2017 More than 20 years in current department or agency 24 34 22 9 8 2 1 60 17 1061
2014 Less than 3 years in current department or agency 42 34 14 4 2 4 1 79 7 1705
2014 3 to 10 years in current department or agency 29 38 18 6 5 3 1 70 12 5159
2014 11 to 20 years in current department or agency 26 39 18 7 7 2 1 67 14 2758
2014 More than 20 years in current department or agency 23 42 17 8 6 3 1 68 14 1152

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 37 11 6 3 2 0 80 10 1441
2018 3 to 10 years in current department or agency 19 37 21 11 11 1 0 57 22 2690
2018 11 to 20 years in current department or agency 18 38 22 12 10 1 0 56 22 2055
2018 More than 20 years in current department or agency 22 39 20 10 9 1 0 61 19 906
2017 Less than 3 years in current department or agency 40 40 9 6 2 3 0 82 9 1433
2017 3 to 10 years in current department or agency 20 41 18 11 9 2 0 61 20 3659
2017 11 to 20 years in current department or agency 17 40 20 12 10 1 0 58 22 2422
2017 More than 20 years in current department or agency 21 39 19 11 9 1 0 60 21 1063
2014 Less than 3 years in current department or agency 38 36 13 7 4 2 0 76 11 1706
2014 3 to 10 years in current department or agency 26 39 17 10 6 2 0 67 16 5164
2014 11 to 20 years in current department or agency 22 37 20 10 8 1 0 61 19 2761
2014 More than 20 years in current department or agency 21 46 17 7 6 2 0 68 14 1154

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 38 9 4 3 0 0 83 7 1438
2018 3 to 10 years in current department or agency 21 39 16 11 13 0 0 60 24 2689
2018 11 to 20 years in current department or agency 19 36 18 12 15 0 0 55 27 2057
2018 More than 20 years in current department or agency 23 36 16 12 12 0 0 60 24 907
2017 Less than 3 years in current department or agency 47 36 7 5 3 1 0 84 9 1435
2017 3 to 10 years in current department or agency 22 39 15 12 11 0 0 61 23 3658
2017 11 to 20 years in current department or agency 18 40 16 13 14 0 0 58 27 2420
2017 More than 20 years in current department or agency 23 38 13 12 14 0 0 61 26 1065
2014 Less than 3 years in current department or agency 44 36 10 6 3 0 0 80 9 1705
2014 3 to 10 years in current department or agency 27 40 15 11 7 0 0 67 18 5159
2014 11 to 20 years in current department or agency 23 38 16 12 11 0 0 61 23 2758
2014 More than 20 years in current department or agency 24 43 13 11 8 1 0 68 19 1153

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 30 20 11 9 5 2 56 22 1448
2018 3 to 10 years in current department or agency 9 28 19 20 22 2 1 38 43 2697
2018 11 to 20 years in current department or agency 9 27 19 19 24 1 1 37 44 2056
2018 More than 20 years in current department or agency 10 31 19 16 21 1 1 42 38 903
2017 Less than 3 years in current department or agency 26 30 16 11 8 6 3 61 21 1434
2017 3 to 10 years in current department or agency 13 27 20 18 19 2 2 41 38 3662
2017 11 to 20 years in current department or agency 10 28 18 19 23 1 1 39 43 2431
2017 More than 20 years in current department or agency 14 30 17 15 20 2 2 46 36 1063
2014 Less than 3 years in current department or agency 24 32 17 13 8 4 2 59 23 1707
2014 3 to 10 years in current department or agency 17 30 19 17 13 2 2 49 31 5167
2014 11 to 20 years in current department or agency 16 33 18 16 15 1 1 49 32 2760
2014 More than 20 years in current department or agency 18 36 17 12 13 2 2 56 26 1152

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 36 14 9 5 2 1 72 14 1448
2018 3 to 10 years in current department or agency 19 36 17 14 13 1 0 56 28 2693
2018 11 to 20 years in current department or agency 17 36 17 14 16 1 0 54 29 2056
2018 More than 20 years in current department or agency 22 37 15 12 13 0 1 59 26 910
2017 Less than 3 years in current department or agency 36 37 11 8 4 3 1 76 13 1431
2017 3 to 10 years in current department or agency 23 37 16 12 11 2 0 61 23 3649
2017 11 to 20 years in current department or agency 20 37 16 12 13 2 0 58 26 2424
2017 More than 20 years in current department or agency 25 36 13 13 12 2 0 62 25 1064
2014 Less than 3 years in current department or agency 34 35 14 8 5 4 1 73 13 1707
2014 3 to 10 years in current department or agency 25 39 14 11 7 2 1 66 19 5160
2014 11 to 20 years in current department or agency 22 38 15 12 10 2 0 62 23 2756
2014 More than 20 years in current department or agency 26 40 13 10 7 2 1 69 18 1153

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 36 16 8 6 1 0 69 14 1440
2018 3 to 10 years in current department or agency 14 33 20 16 16 0 0 48 32 2691
2018 11 to 20 years in current department or agency 13 31 20 16 19 0 0 45 35 2057
2018 More than 20 years in current department or agency 17 33 19 14 16 0 0 50 31 907

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 26 17 14 13 7 1 51 29 1448
2018 3 to 10 years in current department or agency 9 24 17 19 27 3 0 34 48 2692
2018 11 to 20 years in current department or agency 10 21 17 19 31 2 0 32 50 2065
2018 More than 20 years in current department or agency 12 25 18 20 23 2 1 38 44 909
2017 Less than 3 years in current department or agency 21 25 16 13 13 10 2 52 29 1432
2017 3 to 10 years in current department or agency 11 24 17 19 25 3 1 37 45 3655
2017 11 to 20 years in current department or agency 11 25 16 18 27 2 1 37 46 2425
2017 More than 20 years in current department or agency 14 29 15 16 23 2 1 44 40 1058
2014 Less than 3 years in current department or agency 16 26 18 16 15 9 2 46 34 1705
2014 3 to 10 years in current department or agency 11 26 17 20 21 4 1 39 43 5163
2014 11 to 20 years in current department or agency 11 28 17 19 22 3 1 40 42 2758
2014 More than 20 years in current department or agency 13 32 16 17 18 2 1 47 36 1154

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 79 1445
2018 3 to 10 years in current department or agency 35 65 2701
2018 11 to 20 years in current department or agency 34 66 2063
2018 More than 20 years in current department or agency 31 69 912

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 62 283
2018 3 to 10 years in current department or agency 61 786
2018 11 to 20 years in current department or agency 55 591
2018 More than 20 years in current department or agency 45 236

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 283
2018 3 to 10 years in current department or agency 64 786
2018 11 to 20 years in current department or agency 70 591
2018 More than 20 years in current department or agency 69 236

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 283
2018 3 to 10 years in current department or agency 8 786
2018 11 to 20 years in current department or agency 12 591
2018 More than 20 years in current department or agency 19 236

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 283
2018 3 to 10 years in current department or agency 38 786
2018 11 to 20 years in current department or agency 36 591
2018 More than 20 years in current department or agency 29 236

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 283
2018 3 to 10 years in current department or agency 9 786
2018 11 to 20 years in current department or agency 11 591
2018 More than 20 years in current department or agency 8 236

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 283
2018 3 to 10 years in current department or agency 10 786
2018 11 to 20 years in current department or agency 11 591
2018 More than 20 years in current department or agency 14 236

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 283
2018 3 to 10 years in current department or agency 4 786
2018 11 to 20 years in current department or agency 6 591
2018 More than 20 years in current department or agency 5 236

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 283
2018 3 to 10 years in current department or agency 45 786
2018 11 to 20 years in current department or agency 46 591
2018 More than 20 years in current department or agency 43 236

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 283
2018 3 to 10 years in current department or agency 39 786
2018 11 to 20 years in current department or agency 44 591
2018 More than 20 years in current department or agency 39 236

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 283
2018 3 to 10 years in current department or agency 52 786
2018 11 to 20 years in current department or agency 52 591
2018 More than 20 years in current department or agency 52 236

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 283
2018 3 to 10 years in current department or agency 44 786
2018 11 to 20 years in current department or agency 44 591
2018 More than 20 years in current department or agency 44 236

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 283
2018 3 to 10 years in current department or agency 37 786
2018 11 to 20 years in current department or agency 37 591
2018 More than 20 years in current department or agency 36 236

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 65 283
2018 3 to 10 years in current department or agency 69 786
2018 11 to 20 years in current department or agency 65 591
2018 More than 20 years in current department or agency 64 236

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 283
2018 3 to 10 years in current department or agency 50 786
2018 11 to 20 years in current department or agency 47 591
2018 More than 20 years in current department or agency 49 236

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 283
2018 3 to 10 years in current department or agency 7 786
2018 11 to 20 years in current department or agency 8 591
2018 More than 20 years in current department or agency 7 236

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 283
2018 3 to 10 years in current department or agency 18 786
2018 11 to 20 years in current department or agency 17 591
2018 More than 20 years in current department or agency 14 236

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 283
2018 3 to 10 years in current department or agency 22 786
2018 11 to 20 years in current department or agency 25 591
2018 More than 20 years in current department or agency 23 236

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 283
2018 3 to 10 years in current department or agency 55 786
2018 11 to 20 years in current department or agency 59 591
2018 More than 20 years in current department or agency 56 236

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 283
2018 3 to 10 years in current department or agency 37 786
2018 11 to 20 years in current department or agency 38 591
2018 More than 20 years in current department or agency 41 236

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 283
2018 3 to 10 years in current department or agency 16 786
2018 11 to 20 years in current department or agency 18 591
2018 More than 20 years in current department or agency 16 236

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 282
2018 3 to 10 years in current department or agency 43 787
2018 11 to 20 years in current department or agency 44 590
2018 More than 20 years in current department or agency 51 234

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 282
2018 3 to 10 years in current department or agency 31 787
2018 11 to 20 years in current department or agency 29 590
2018 More than 20 years in current department or agency 36 234

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 282
2018 3 to 10 years in current department or agency 6 787
2018 11 to 20 years in current department or agency 8 590
2018 More than 20 years in current department or agency 13 234

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 282
2018 3 to 10 years in current department or agency 29 787
2018 11 to 20 years in current department or agency 31 590
2018 More than 20 years in current department or agency 27 234

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 282
2018 3 to 10 years in current department or agency 16 787
2018 11 to 20 years in current department or agency 14 590
2018 More than 20 years in current department or agency 11 234

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 282
2018 3 to 10 years in current department or agency 9 787
2018 11 to 20 years in current department or agency 11 590
2018 More than 20 years in current department or agency 12 234

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 282
2018 3 to 10 years in current department or agency 21 787
2018 11 to 20 years in current department or agency 17 590
2018 More than 20 years in current department or agency 17 234

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 282
2018 3 to 10 years in current department or agency 12 787
2018 11 to 20 years in current department or agency 15 590
2018 More than 20 years in current department or agency 17 234

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 282
2018 3 to 10 years in current department or agency 28 787
2018 11 to 20 years in current department or agency 26 590
2018 More than 20 years in current department or agency 22 234

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 265
2018 3 to 10 years in current department or agency 13 721
2018 11 to 20 years in current department or agency 9 525
2018 More than 20 years in current department or agency 8 211

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 265
2018 3 to 10 years in current department or agency 16 721
2018 11 to 20 years in current department or agency 10 525
2018 More than 20 years in current department or agency 9 211

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 265
2018 3 to 10 years in current department or agency 11 721
2018 11 to 20 years in current department or agency 7 525
2018 More than 20 years in current department or agency 4 211

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 265
2018 3 to 10 years in current department or agency 8 721
2018 11 to 20 years in current department or agency 4 525
2018 More than 20 years in current department or agency 5 211

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 265
2018 3 to 10 years in current department or agency 6 721
2018 11 to 20 years in current department or agency 6 525
2018 More than 20 years in current department or agency 6 211

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 265
2018 3 to 10 years in current department or agency 8 721
2018 11 to 20 years in current department or agency 6 525
2018 More than 20 years in current department or agency 4 211

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 265
2018 3 to 10 years in current department or agency 4 721
2018 11 to 20 years in current department or agency 5 525
2018 More than 20 years in current department or agency 5 211

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 265
2018 3 to 10 years in current department or agency 11 721
2018 11 to 20 years in current department or agency 8 525
2018 More than 20 years in current department or agency 9 211

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 265
2018 3 to 10 years in current department or agency 14 721
2018 11 to 20 years in current department or agency 12 525
2018 More than 20 years in current department or agency 15 211

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 265
2018 3 to 10 years in current department or agency 36 721
2018 11 to 20 years in current department or agency 42 525
2018 More than 20 years in current department or agency 40 211

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 265
2018 3 to 10 years in current department or agency 13 721
2018 11 to 20 years in current department or agency 10 525
2018 More than 20 years in current department or agency 13 211

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 265
2018 3 to 10 years in current department or agency 53 721
2018 11 to 20 years in current department or agency 55 525
2018 More than 20 years in current department or agency 44 211

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 3 721
2018 11 to 20 years in current department or agency 4 525

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 265
2018 3 to 10 years in current department or agency 63 721
2018 11 to 20 years in current department or agency 66 525
2018 More than 20 years in current department or agency 70 211

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 265
2018 3 to 10 years in current department or agency 4 721
2018 11 to 20 years in current department or agency 4 525
2018 More than 20 years in current department or agency 7 211

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 265
2018 3 to 10 years in current department or agency 15 721
2018 11 to 20 years in current department or agency 13 525
2018 More than 20 years in current department or agency 17 211

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 20 23 8 10 16 4 48 23 1450
2018 3 to 10 years in current department or agency 7 19 23 17 26 7 1 28 47 2698
2018 11 to 20 years in current department or agency 7 18 23 19 26 6 1 27 48 2059
2018 More than 20 years in current department or agency 8 24 22 17 24 4 0 34 43 914
2017 Less than 3 years in current department or agency 18 19 18 8 9 20 8 52 23 1435
2017 3 to 10 years in current department or agency 8 18 22 14 21 12 4 32 42 3667
2017 11 to 20 years in current department or agency 7 19 22 15 25 9 3 29 45 2431
2017 More than 20 years in current department or agency 9 24 19 16 23 7 2 37 43 1065
2014 Less than 3 years in current department or agency 15 18 22 8 9 22 7 46 24 1707
2014 3 to 10 years in current department or agency 10 21 24 13 16 13 4 37 35 5160
2014 11 to 20 years in current department or agency 9 23 23 15 19 9 2 36 39 2761
2014 More than 20 years in current department or agency 10 27 22 15 16 9 1 41 35 1149

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 32 17 9 7 5 1 65 17 1450
2018 3 to 10 years in current department or agency 13 28 21 15 21 2 0 42 37 2691
2018 11 to 20 years in current department or agency 13 26 21 16 22 1 0 40 38 2059
2018 More than 20 years in current department or agency 15 32 19 16 17 1 0 48 33 912
2017 Less than 3 years in current department or agency 30 29 16 8 7 9 2 65 17 1432
2017 3 to 10 years in current department or agency 13 27 21 14 19 5 1 43 35 3661
2017 11 to 20 years in current department or agency 11 27 21 16 21 4 0 39 39 2428
2017 More than 20 years in current department or agency 15 30 18 15 20 2 0 47 35 1062
2014 Less than 3 years in current department or agency 24 28 21 9 8 10 1 58 19 1701
2014 3 to 10 years in current department or agency 15 29 21 14 14 6 1 47 30 5156
2014 11 to 20 years in current department or agency 13 30 21 17 16 3 0 44 34 2755
2014 More than 20 years in current department or agency 15 32 22 13 14 4 0 49 28 1150

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 93 1447
2018 3 to 10 years in current department or agency 16 84 2689
2018 11 to 20 years in current department or agency 18 82 2061
2018 More than 20 years in current department or agency 14 86 910

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 62 95
2018 3 to 10 years in current department or agency 45 337
2018 11 to 20 years in current department or agency 37 289
2018 More than 20 years in current department or agency 46 98

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 95
2018 3 to 10 years in current department or agency 74 337
2018 11 to 20 years in current department or agency 76 289
2018 More than 20 years in current department or agency 82 98

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 1 337
2018 11 to 20 years in current department or agency 5 289

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 95
2018 3 to 10 years in current department or agency 24 337
2018 11 to 20 years in current department or agency 24 289
2018 More than 20 years in current department or agency 22 98

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 95
2018 3 to 10 years in current department or agency 10 337
2018 11 to 20 years in current department or agency 12 289
2018 More than 20 years in current department or agency 9 98

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 95
2018 3 to 10 years in current department or agency 8 337
2018 11 to 20 years in current department or agency 10 289
2018 More than 20 years in current department or agency 13 98

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 9 337
2018 11 to 20 years in current department or agency 9 289

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 95
2018 3 to 10 years in current department or agency 38 337
2018 11 to 20 years in current department or agency 33 289
2018 More than 20 years in current department or agency 34 99

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 95
2018 3 to 10 years in current department or agency 25 337
2018 11 to 20 years in current department or agency 20 289
2018 More than 20 years in current department or agency 25 99

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 95
2018 3 to 10 years in current department or agency 22 337
2018 11 to 20 years in current department or agency 24 289
2018 More than 20 years in current department or agency 22 99

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 95
2018 3 to 10 years in current department or agency 11 337
2018 11 to 20 years in current department or agency 6 289
2018 More than 20 years in current department or agency 11 99

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 95
2018 3 to 10 years in current department or agency 18 337
2018 11 to 20 years in current department or agency 18 289
2018 More than 20 years in current department or agency 17 99

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 95
2018 3 to 10 years in current department or agency 34 337
2018 11 to 20 years in current department or agency 36 289
2018 More than 20 years in current department or agency 26 99

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 14 337
2018 11 to 20 years in current department or agency 3 289

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 6 337

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 95
2018 3 to 10 years in current department or agency 13 337
2018 11 to 20 years in current department or agency 11 289
2018 More than 20 years in current department or agency 7 99

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 95
2018 3 to 10 years in current department or agency 15 337
2018 11 to 20 years in current department or agency 10 289
2018 More than 20 years in current department or agency 15 99

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 3 337
2018 More than 20 years in current department or agency 0 99

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 95
2018 3 to 10 years in current department or agency 17 337
2018 11 to 20 years in current department or agency 23 289
2018 More than 20 years in current department or agency 25 99

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 95
2018 3 to 10 years in current department or agency 0 337

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 95
2018 3 to 10 years in current department or agency 15 337
2018 11 to 20 years in current department or agency 17 289
2018 More than 20 years in current department or agency 23 99

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 95
2018 3 to 10 years in current department or agency 25 336
2018 11 to 20 years in current department or agency 26 290
2018 More than 20 years in current department or agency 37 99

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 95
2018 3 to 10 years in current department or agency 21 336
2018 11 to 20 years in current department or agency 16 290
2018 More than 20 years in current department or agency 17 99

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 2 336
2018 11 to 20 years in current department or agency 5 290

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 95
2018 3 to 10 years in current department or agency 26 336
2018 11 to 20 years in current department or agency 24 290
2018 More than 20 years in current department or agency 28 99

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 95
2018 3 to 10 years in current department or agency 6 336
2018 11 to 20 years in current department or agency 4 290
2018 More than 20 years in current department or agency 13 99

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 8 336
2018 11 to 20 years in current department or agency 9 290

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 95
2018 3 to 10 years in current department or agency 10 336
2018 11 to 20 years in current department or agency 12 290
2018 More than 20 years in current department or agency 11 99

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 95
2018 3 to 10 years in current department or agency 7 336
2018 11 to 20 years in current department or agency 11 290
2018 More than 20 years in current department or agency 13 99

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 95
2018 3 to 10 years in current department or agency 50 336
2018 11 to 20 years in current department or agency 43 290
2018 More than 20 years in current department or agency 41 99

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 91
2018 3 to 10 years in current department or agency 6 304
2018 11 to 20 years in current department or agency 7 255
2018 More than 20 years in current department or agency 5 91

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 8 304
2018 11 to 20 years in current department or agency 6 255

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 3 304
2018 11 to 20 years in current department or agency 3 255

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 2 304
2018 11 to 20 years in current department or agency 3 255

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 2 304
2018 11 to 20 years in current department or agency 4 255

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 91
2018 3 to 10 years in current department or agency 5 304

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 1 304
2018 11 to 20 years in current department or agency 4 255

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 91
2018 3 to 10 years in current department or agency 11 304
2018 11 to 20 years in current department or agency 5 255
2018 More than 20 years in current department or agency 9 91

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 91
2018 3 to 10 years in current department or agency 15 304
2018 11 to 20 years in current department or agency 9 255
2018 More than 20 years in current department or agency 15 91

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 91
2018 3 to 10 years in current department or agency 30 304
2018 11 to 20 years in current department or agency 31 255
2018 More than 20 years in current department or agency 41 91

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 91
2018 3 to 10 years in current department or agency 14 304
2018 11 to 20 years in current department or agency 8 255
2018 More than 20 years in current department or agency 16 91

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 91
2018 3 to 10 years in current department or agency 46 304
2018 11 to 20 years in current department or agency 41 255
2018 More than 20 years in current department or agency 56 91

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 3 304

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 68 91
2018 3 to 10 years in current department or agency 65 304
2018 11 to 20 years in current department or agency 67 255
2018 More than 20 years in current department or agency 72 91

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 4 304
2018 11 to 20 years in current department or agency 3 255

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 91
2018 3 to 10 years in current department or agency 18 304
2018 11 to 20 years in current department or agency 11 255
2018 More than 20 years in current department or agency 10 91

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 21 24 5 5 19 5 56 13 1439
2018 3 to 10 years in current department or agency 9 21 30 11 16 11 2 34 31 2701
2018 11 to 20 years in current department or agency 8 22 32 10 16 11 1 35 30 2052
2018 More than 20 years in current department or agency 11 24 32 9 14 8 1 39 26 910
2017 Less than 3 years in current department or agency 19 21 18 5 4 25 7 60 13 1431
2017 3 to 10 years in current department or agency 10 21 27 8 12 17 5 40 26 3663
2017 11 to 20 years in current department or agency 9 21 30 9 14 14 3 36 28 2430
2017 More than 20 years in current department or agency 12 25 27 9 12 12 3 43 25 1063
2014 Less than 3 years in current department or agency 17 19 21 5 4 26 7 54 15 1706
2014 3 to 10 years in current department or agency 12 22 27 9 7 20 4 44 21 5165
2014 11 to 20 years in current department or agency 11 23 28 9 11 15 3 42 24 2757
2014 More than 20 years in current department or agency 13 27 26 9 9 14 2 48 21 1154

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 30 18 6 5 7 1 68 12 1441
2018 3 to 10 years in current department or agency 14 30 26 11 15 4 1 46 27 2695
2018 11 to 20 years in current department or agency 14 30 27 11 15 4 0 46 27 2052
2018 More than 20 years in current department or agency 18 31 26 10 11 3 0 51 22 910
2017 Less than 3 years in current department or agency 33 29 17 5 4 11 2 71 10 1428
2017 3 to 10 years in current department or agency 15 30 25 9 11 9 2 50 22 3656
2017 11 to 20 years in current department or agency 14 30 25 10 13 6 1 48 25 2423
2017 More than 20 years in current department or agency 18 32 23 10 11 5 1 53 22 1062
2014 Less than 3 years in current department or agency 28 28 19 6 4 13 2 65 12 1705
2014 3 to 10 years in current department or agency 17 31 25 9 7 9 1 54 18 5154
2014 11 to 20 years in current department or agency 16 31 24 9 11 7 1 52 22 2753
2014 More than 20 years in current department or agency 18 34 22 9 8 8 1 57 19 1153
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 25 12 5 5 1 0 77 10 1433
2018 3 to 10 years in current department or agency 35 28 15 9 12 1 0 63 21 2682
2018 11 to 20 years in current department or agency 32 29 18 8 12 1 0 62 20 2054
2018 More than 20 years in current department or agency 35 30 17 8 10 1 0 65 18 909
2017 Less than 3 years in current department or agency 53 25 10 3 5 3 1 82 8 1437
2017 3 to 10 years in current department or agency 36 28 16 7 11 2 0 66 18 3662
2017 11 to 20 years in current department or agency 33 28 15 8 13 2 0 63 21 2429
2017 More than 20 years in current department or agency 35 31 14 5 14 2 0 67 20 1063

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 42 16 9 5 2 0 70 14 1448
2018 3 to 10 years in current department or agency 14 40 18 15 13 1 0 55 28 2694
2018 11 to 20 years in current department or agency 12 41 20 16 11 1 0 53 27 2051
2018 More than 20 years in current department or agency 18 43 18 11 10 1 0 61 21 911
2017 Less than 3 years in current department or agency 24 39 16 9 6 6 0 67 16 1434
2017 3 to 10 years in current department or agency 14 40 18 14 13 1 0 55 27 3662
2017 11 to 20 years in current department or agency 13 40 18 14 14 2 0 53 29 2425
2017 More than 20 years in current department or agency 17 39 17 11 14 2 0 57 25 1064

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 32 17 16 14 1 0 53 30 1449
2018 3 to 10 years in current department or agency 8 21 15 21 35 1 0 29 56 2699
2018 11 to 20 years in current department or agency 6 21 15 21 36 0 0 27 58 2066
2018 More than 20 years in current department or agency 10 24 14 22 30 0 0 34 52 909
2017 Less than 3 years in current department or agency 17 35 18 15 13 2 0 53 29 1432
2017 3 to 10 years in current department or agency 7 22 16 21 34 1 0 29 55 3666
2017 11 to 20 years in current department or agency 5 19 16 23 37 1 0 24 60 2428
2017 More than 20 years in current department or agency 7 26 14 19 31 1 0 34 51 1060

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 20 21 17 26 1 1 35 44 1453
2018 3 to 10 years in current department or agency 9 15 18 18 39 0 1 24 58 2701
2018 11 to 20 years in current department or agency 12 17 21 17 32 0 1 29 49 2060
2018 More than 20 years in current department or agency 17 20 21 14 27 0 1 37 42 915
2017 Less than 3 years in current department or agency 12 17 19 19 32 1 1 29 52 1433
2017 3 to 10 years in current department or agency 12 16 15 18 37 0 1 29 56 3664
2017 11 to 20 years in current department or agency 15 18 17 16 32 1 1 33 49 2422
2017 More than 20 years in current department or agency 18 20 17 16 26 1 2 39 43 1065

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 28 27 13 9 0 0 51 22 1448
2018 3 to 10 years in current department or agency 17 26 29 16 12 0 1 43 28 2704
2018 11 to 20 years in current department or agency 12 25 31 17 13 0 2 38 30 2062
2018 More than 20 years in current department or agency 15 22 28 18 16 0 1 37 35 912
2017 Less than 3 years in current department or agency 25 29 23 14 7 1 1 55 21 1429
2017 3 to 10 years in current department or agency 17 27 28 15 12 0 1 44 27 3656
2017 11 to 20 years in current department or agency 16 23 28 16 16 0 2 39 32 2421
2017 More than 20 years in current department or agency 14 26 25 20 14 0 1 40 34 1059

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 31 20 9 5 1 1 66 14 1439
2018 3 to 10 years in current department or agency 22 31 25 12 8 1 2 54 20 2683
2018 11 to 20 years in current department or agency 17 30 27 14 9 0 2 48 24 2040
2018 More than 20 years in current department or agency 16 27 30 15 10 0 1 44 26 911
2017 Less than 3 years in current department or agency 38 29 18 9 4 1 2 69 13 1431
2017 3 to 10 years in current department or agency 24 30 23 11 9 0 3 56 20 3656
2017 11 to 20 years in current department or agency 19 27 25 14 11 1 4 49 25 2409
2017 More than 20 years in current department or agency 15 33 23 16 10 1 2 50 27 1059

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 24 21 15 16 1 1 47 32 1447
2018 3 to 10 years in current department or agency 12 20 22 20 25 0 1 33 45 2691
2018 11 to 20 years in current department or agency 10 19 23 22 25 0 1 29 47 2055
2018 More than 20 years in current department or agency 13 18 22 19 28 0 1 31 47 908
2017 Less than 3 years in current department or agency 27 24 21 14 12 1 2 52 27 1434
2017 3 to 10 years in current department or agency 15 22 24 18 20 0 2 37 38 3659
2017 11 to 20 years in current department or agency 12 21 24 19 21 1 2 34 41 2420
2017 More than 20 years in current department or agency 13 23 25 19 18 1 1 37 38 1058

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 22 11 6 5 1 5 76 12 1447
2018 3 to 10 years in current department or agency 36 25 17 8 10 0 5 64 19 2692
2018 11 to 20 years in current department or agency 33 24 19 9 9 0 6 61 19 2048
2018 More than 20 years in current department or agency 36 21 18 9 9 0 7 62 19 911
2017 Less than 3 years in current department or agency 51 21 10 5 3 1 9 80 9 1430
2017 3 to 10 years in current department or agency 38 26 15 7 6 1 7 69 14 3656
2017 11 to 20 years in current department or agency 35 26 16 8 7 1 7 66 17 2414
2017 More than 20 years in current department or agency 32 27 16 10 7 0 9 64 18 1060

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 26 21 10 7 0 1 61 18 1446
2018 3 to 10 years in current department or agency 21 24 24 14 17 0 1 45 31 2695
2018 11 to 20 years in current department or agency 18 25 27 14 15 0 1 43 30 2055
2018 More than 20 years in current department or agency 23 25 23 14 15 0 1 48 29 910
2017 Less than 3 years in current department or agency 36 30 20 9 5 0 1 66 14 1428
2017 3 to 10 years in current department or agency 21 28 24 14 11 0 1 50 25 3652
2017 11 to 20 years in current department or agency 17 27 26 16 13 0 1 45 29 2416
2017 More than 20 years in current department or agency 21 33 24 10 10 0 1 55 21 1060

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 31 21 8 5 2 2 65 14 1451
2018 3 to 10 years in current department or agency 17 28 26 15 14 0 1 45 29 2695
2018 11 to 20 years in current department or agency 12 29 29 15 14 1 1 41 30 2055
2018 More than 20 years in current department or agency 15 29 25 15 14 0 1 45 30 909
2017 Less than 3 years in current department or agency 37 30 18 7 4 1 2 70 11 1427
2017 3 to 10 years in current department or agency 17 28 26 15 12 1 1 46 27 3647
2017 11 to 20 years in current department or agency 13 28 27 18 12 1 1 42 31 2411
2017 More than 20 years in current department or agency 16 30 23 16 13 1 1 48 29 1061

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 32 22 11 6 1 1 60 17 1451
2018 3 to 10 years in current department or agency 13 27 27 17 14 0 1 41 31 2696
2018 11 to 20 years in current department or agency 11 24 28 18 18 0 1 35 36 2055
2018 More than 20 years in current department or agency 11 27 23 22 16 1 1 38 39 909
2017 Less than 3 years in current department or agency 33 32 18 9 5 2 2 66 15 1425
2017 3 to 10 years in current department or agency 15 28 26 17 13 1 1 43 30 3652
2017 11 to 20 years in current department or agency 11 26 26 20 15 1 1 37 36 2416
2017 More than 20 years in current department or agency 11 27 26 19 16 0 1 38 35 1060

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 29 20 10 7 1 1 62 17 1446
2018 3 to 10 years in current department or agency 19 28 24 14 14 0 1 47 28 2692
2018 11 to 20 years in current department or agency 15 30 26 15 14 0 1 45 29 2045
2018 More than 20 years in current department or agency 19 31 22 18 11 0 1 50 28 907
2017 Less than 3 years in current department or agency 35 31 17 9 5 1 1 68 15 1426
2017 3 to 10 years in current department or agency 21 29 22 14 12 0 1 50 27 3650
2017 11 to 20 years in current department or agency 17 29 24 15 13 1 1 47 29 2417
2017 More than 20 years in current department or agency 17 32 21 17 11 1 1 50 28 1060

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 32 21 10 6 0 1 62 17 1446
2018 3 to 10 years in current department or agency 24 34 23 10 8 0 1 58 19 2683
2018 11 to 20 years in current department or agency 19 30 25 14 12 0 1 49 26 2049
2018 More than 20 years in current department or agency 19 27 22 18 13 0 1 47 31 900
2017 Less than 3 years in current department or agency 33 32 18 9 5 1 1 67 15 1423
2017 3 to 10 years in current department or agency 25 32 22 11 7 1 2 58 19 3642
2017 11 to 20 years in current department or agency 20 29 24 13 11 1 2 50 25 2410
2017 More than 20 years in current department or agency 15 31 22 16 14 1 1 46 31 1053

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 25 14 7 4 0 1 74 11 1446
2018 3 to 10 years in current department or agency 32 28 20 11 9 0 0 60 20 2678
2018 11 to 20 years in current department or agency 29 29 20 11 10 0 1 58 22 2046
2018 More than 20 years in current department or agency 32 28 18 11 10 0 1 61 21 901
2017 Less than 3 years in current department or agency 50 26 13 6 3 0 1 77 10 1435
2017 3 to 10 years in current department or agency 33 27 21 11 7 0 1 60 19 3662
2017 11 to 20 years in current department or agency 28 28 21 12 10 0 1 57 22 2426
2017 More than 20 years in current department or agency 35 27 18 10 8 0 1 63 19 1060

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 66 17 7 3 3 1 3 87 6 1444
2018 3 to 10 years in current department or agency 52 20 12 5 7 1 3 76 12 2686
2018 11 to 20 years in current department or agency 49 24 11 5 7 1 4 76 12 2051
2018 More than 20 years in current department or agency 50 21 12 6 8 1 3 74 14 903

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 61 18 8 5 5 1 2 82 10 1451
2018 3 to 10 years in current department or agency 42 20 15 9 11 1 2 64 21 2691
2018 11 to 20 years in current department or agency 40 22 16 9 12 1 1 63 21 2047
2018 More than 20 years in current department or agency 45 18 16 8 10 1 2 65 18 909
2017 Less than 3 years in current department or agency 69 14 7 4 4 1 2 85 8 1434
2017 3 to 10 years in current department or agency 46 22 12 9 9 1 2 69 18 3661
2017 11 to 20 years in current department or agency 42 24 14 10 8 1 2 67 18 2424
2017 More than 20 years in current department or agency 46 24 13 7 7 0 2 71 15 1062

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 31 11 5 4 0 1 80 9 1442
2018 3 to 10 years in current department or agency 34 32 18 8 7 0 1 66 15 2699
2018 11 to 20 years in current department or agency 33 34 18 8 6 0 1 67 15 2055
2018 More than 20 years in current department or agency 36 32 16 8 7 0 2 69 15 910
2017 Less than 3 years in current department or agency 54 26 9 5 4 1 2 82 9 1430
2017 3 to 10 years in current department or agency 34 35 16 8 6 0 1 70 14 3661
2017 11 to 20 years in current department or agency 33 34 17 9 5 1 1 68 15 2422
2017 More than 20 years in current department or agency 35 35 17 6 5 0 2 71 12 1061

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 22 11 4 5 0 1 80 9 1444
2018 3 to 10 years in current department or agency 33 24 16 10 15 0 1 58 26 2692
2018 11 to 20 years in current department or agency 30 24 19 12 14 0 1 54 26 2050
2018 More than 20 years in current department or agency 35 28 15 8 13 0 1 64 21 900
2017 Less than 3 years in current department or agency 62 18 8 4 4 1 2 83 9 1428
2017 3 to 10 years in current department or agency 38 25 16 10 10 0 1 64 20 3658
2017 11 to 20 years in current department or agency 34 27 15 11 11 0 1 62 22 2424
2017 More than 20 years in current department or agency 36 26 15 10 11 0 1 63 22 1064

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 59 10 3 1 1 0 25 93 2 1432
2018 3 to 10 years in current department or agency 48 14 7 2 2 0 27 85 6 2670
2018 11 to 20 years in current department or agency 43 16 10 4 4 0 24 77 10 2032
2018 More than 20 years in current department or agency 36 21 11 7 3 0 22 73 12 905
2017 Less than 3 years in current department or agency 59 10 4 2 1 0 24 91 3 1431
2017 3 to 10 years in current department or agency 46 15 7 3 2 1 27 84 6 3652
2017 11 to 20 years in current department or agency 41 17 10 3 2 1 25 79 8 2420
2017 More than 20 years in current department or agency 41 22 10 4 3 1 19 79 9 1059

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 63 20 8 1 1 1 6 89 3 1441
2018 3 to 10 years in current department or agency 54 23 11 3 3 1 6 82 6 2682
2018 11 to 20 years in current department or agency 52 24 12 3 3 0 6 81 6 2038
2018 More than 20 years in current department or agency 55 23 10 4 3 0 4 82 7 904
2017 Less than 3 years in current department or agency 66 17 7 2 1 1 6 89 4 1426
2017 3 to 10 years in current department or agency 53 24 9 3 3 1 7 84 6 3631
2017 11 to 20 years in current department or agency 52 25 9 3 3 1 7 84 6 2404
2017 More than 20 years in current department or agency 53 26 9 3 2 1 6 85 5 1053

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 17 10 7 13 0 3 69 21 1445
2018 3 to 10 years in current department or agency 64 16 7 3 5 0 4 84 9 2696
2018 11 to 20 years in current department or agency 69 16 6 2 2 0 5 89 5 2044
2018 More than 20 years in current department or agency 75 14 3 1 2 0 5 94 3 910
2017 Less than 3 years in current department or agency 49 15 11 10 11 1 3 66 22 1435
2017 3 to 10 years in current department or agency 61 18 6 4 5 0 5 84 10 3664
2017 11 to 20 years in current department or agency 69 16 6 1 2 1 5 90 4 2422
2017 More than 20 years in current department or agency 72 14 5 1 2 1 5 91 3 1065

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 30 11 3 2 0 2 83 6 1443
2018 3 to 10 years in current department or agency 44 30 16 6 3 0 1 75 9 2680
2018 11 to 20 years in current department or agency 45 31 15 4 3 0 2 78 7 2044
2018 More than 20 years in current department or agency 50 29 13 4 2 0 3 81 6 906
2017 Less than 3 years in current department or agency 54 28 11 3 1 0 2 84 4 1435
2017 3 to 10 years in current department or agency 45 33 13 4 3 0 2 80 7 3659
2017 11 to 20 years in current department or agency 44 31 15 4 2 0 3 78 7 2423
2017 More than 20 years in current department or agency 47 29 14 4 3 0 3 78 8 1061

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 34 34 13 5 0 0 48 18 1449
2018 3 to 10 years in current department or agency 7 21 38 22 12 0 0 28 33 2703
2018 11 to 20 years in current department or agency 6 21 38 21 14 0 0 27 35 2056
2018 More than 20 years in current department or agency 6 20 39 21 13 0 0 27 34 914
2017 Less than 3 years in current department or agency 14 33 36 10 6 0 0 48 16 1435
2017 3 to 10 years in current department or agency 6 22 40 19 12 0 0 28 32 3666
2017 11 to 20 years in current department or agency 5 18 40 22 14 0 0 23 36 2432
2017 More than 20 years in current department or agency 7 19 39 21 14 1 0 26 35 1063

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 18 38 22 11 0 0 33 29 1447
2018 3 to 10 years in current department or agency 19 27 36 13 5 0 0 17 47 2689
2018 11 to 20 years in current department or agency 20 28 37 12 3 0 0 15 48 2038
2018 More than 20 years in current department or agency 17 33 35 10 5 0 0 15 50 904
2017 Less than 3 years in current department or agency 7 19 39 22 12 1 1 35 26 1429
2017 3 to 10 years in current department or agency 14 26 40 14 5 0 0 19 41 3652
2017 11 to 20 years in current department or agency 16 30 38 11 4 0 0 15 46 2424
2017 More than 20 years in current department or agency 16 32 35 11 5 0 1 17 48 1060
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 22 24 13 19 2 1 18 82 1450
2018 3 to 10 years in current department or agency 14 21 23 15 25 1 0 14 86 2704
2018 11 to 20 years in current department or agency 19 25 25 15 15 1 0 19 81 2062
2018 More than 20 years in current department or agency 27 24 21 13 14 1 0 27 73 910
2017 Less than 3 years in current department or agency 12 20 23 18 23 3 1 13 87 1435
2017 3 to 10 years in current department or agency 20 22 21 13 22 2 0 20 80 3668
2017 11 to 20 years in current department or agency 28 24 19 11 15 3 1 29 71 2429
2017 More than 20 years in current department or agency 34 24 17 9 12 4 0 35 65 1064

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 1163
2018 3 to 10 years in current department or agency 38 2290
2018 11 to 20 years in current department or agency 23 1611
2018 More than 20 years in current department or agency 19 649
2017 Less than 3 years in current department or agency 41 1194
2017 3 to 10 years in current department or agency 30 2793
2017 11 to 20 years in current department or agency 21 1625
2017 More than 20 years in current department or agency 18 646

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 1163
2018 3 to 10 years in current department or agency 50 2290
2018 11 to 20 years in current department or agency 37 1611
2018 More than 20 years in current department or agency 33 649
2017 Less than 3 years in current department or agency 43 1194
2017 3 to 10 years in current department or agency 41 2793
2017 11 to 20 years in current department or agency 33 1625
2017 More than 20 years in current department or agency 29 646

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 1163
2018 3 to 10 years in current department or agency 23 2290
2018 11 to 20 years in current department or agency 16 1611
2018 More than 20 years in current department or agency 12 649
2017 Less than 3 years in current department or agency 17 1194
2017 3 to 10 years in current department or agency 16 2793
2017 11 to 20 years in current department or agency 14 1625
2017 More than 20 years in current department or agency 12 646

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 1163
2018 3 to 10 years in current department or agency 61 2290
2018 11 to 20 years in current department or agency 57 1611
2018 More than 20 years in current department or agency 52 649
2017 Less than 3 years in current department or agency 46 1194
2017 3 to 10 years in current department or agency 63 2793
2017 11 to 20 years in current department or agency 62 1625
2017 More than 20 years in current department or agency 56 646

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 1163
2018 3 to 10 years in current department or agency 12 2290
2018 11 to 20 years in current department or agency 9 1611
2018 More than 20 years in current department or agency 5 649
2017 Less than 3 years in current department or agency 4 1194
2017 3 to 10 years in current department or agency 11 2793
2017 11 to 20 years in current department or agency 8 1625
2017 More than 20 years in current department or agency 5 646

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 1163
2018 3 to 10 years in current department or agency 55 2291
2018 11 to 20 years in current department or agency 56 1611
2018 More than 20 years in current department or agency 46 649

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 1163
2018 3 to 10 years in current department or agency 29 2290
2018 11 to 20 years in current department or agency 27 1611
2018 More than 20 years in current department or agency 34 649
2017 Less than 3 years in current department or agency 39 1194
2017 3 to 10 years in current department or agency 33 2793
2017 11 to 20 years in current department or agency 32 1625
2017 More than 20 years in current department or agency 37 646

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 42 18 12 4 19 1105
2018 3 to 10 years in current department or agency 5 28 18 14 4 32 2176
2018 11 to 20 years in current department or agency 8 30 19 12 5 25 1507
2018 More than 20 years in current department or agency 11 31 18 12 4 23 602
2017 Less than 3 years in current department or agency 6 42 21 11 4 16 1172
2017 3 to 10 years in current department or agency 6 38 17 11 4 24 2704
2017 11 to 20 years in current department or agency 8 42 17 11 4 18 1570
2017 More than 20 years in current department or agency 11 45 16 9 4 16 617

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 73 1155
2018 3 to 10 years in current department or agency 22 78 2285
2018 11 to 20 years in current department or agency 26 74 1596
2018 More than 20 years in current department or agency 26 74 643

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 16 14 11 16 2 8 54 30 1445
2018 3 to 10 years in current department or agency 23 13 16 14 29 0 5 38 45 2704
2018 11 to 20 years in current department or agency 25 14 15 14 27 1 5 41 44 2053
2018 More than 20 years in current department or agency 32 11 13 12 24 0 7 47 38 904

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 20 19 17 27 2 5 32 47 1157
2018 3 to 10 years in current department or agency 5 13 17 17 42 1 6 19 63 2288
2018 11 to 20 years in current department or agency 4 15 17 17 39 2 7 21 60 1604
2018 More than 20 years in current department or agency 3 15 18 19 35 2 8 20 60 649
2017 Less than 3 years in current department or agency 12 23 15 16 26 3 6 38 45 1200
2017 3 to 10 years in current department or agency 5 15 15 16 39 2 8 22 61 2805
2017 11 to 20 years in current department or agency 5 17 16 18 35 2 8 24 58 1638
2017 More than 20 years in current department or agency 6 16 16 19 30 3 11 25 57 652

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 12 16 19 43 1 4 18 65 1157
2018 3 to 10 years in current department or agency 2 7 12 14 59 1 4 9 78 2290
2018 11 to 20 years in current department or agency 2 9 15 16 51 2 6 11 73 1605
2018 More than 20 years in current department or agency 1 6 16 19 47 3 7 9 73 647
2017 Less than 3 years in current department or agency 3 10 12 17 51 2 5 14 73 1200
2017 3 to 10 years in current department or agency 1 6 11 13 60 2 7 8 80 2808
2017 11 to 20 years in current department or agency 2 6 12 15 55 2 8 9 78 1637
2017 More than 20 years in current department or agency 1 8 14 16 49 3 10 10 74 651
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