2018 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - SW

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 33 53 9 2 0 0 2 88 2 43
2017 SW 38 53 0 6 2 0 0 91 9 47
2017 SW-02 41 50 0 7 2 0 0 91 9 44
2014 SW 42 42 0 7 9 0 0 84 16 43
2014 SW-02 44 41 0 7 7 0 0 85 15 41
2011 SW 61 30 2 4 2 0 0 91 7 46
2011 SW-01 60 33 2 2 2 0 0 93 5 43
2008 SW 50 41 6 3 0 0 0 91 3 34
2008 SW-01 47 43 7 3 0 0 0 90 3 30

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 19 40 19 14 7 0 2 60 21 43
2017 SW 19 49 13 4 15 0 0 68 19 47
2017 SW-02 21 48 14 5 14 0 0 68 18 44

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 53 30 12 2 0 0 2 86 2 43
2017 SW 66 28 6 0 0 0 0 94 0 47
2017 SW-02 66 27 7 0 0 0 0 93 0 44
2014 SW 67 26 7 0 0 0 0 93 0 43
2014 SW-02 68 24 7 0 0 0 0 93 0 41
2011 SW 76 22 2 0 0 0 0 98 0 46
2011 SW-01 77 21 2 0 0 0 0 98 0 43

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 40 42 14 5 0 0 0 81 5 43
2017 SW 49 40 4 2 4 0 0 89 6 47
2017 SW-02 50 38 5 2 5 0 0 89 7 44
2014 SW 37 44 9 9 0 0 0 81 9 43
2014 SW-02 39 44 10 7 0 0 0 83 7 41
2011 SW 65 24 4 4 2 0 0 89 7 46
2011 SW-01 65 26 5 2 2 0 0 91 5 43
2008 SW 60 31 6 3 0 0 0 91 3 35
2008 SW-01 61 29 6 3 0 0 0 90 3 31

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 14 30 33 19 2 2 0 45 21 43
2017 SW 30 30 17 9 13 2 0 61 22 47
2017 SW-02 30 32 16 7 14 2 0 63 21 44
2014 SW 16 26 23 14 19 2 0 43 33 43
2014 SW-02 17 27 24 12 17 2 0 45 30 41
2011 SW 35 28 13 15 9 0 0 63 24 46
2011 SW-01 33 30 14 16 7 0 0 63 23 43

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 19 33 33 9 5 2 0 52 14 43
2017 SW 28 40 11 6 13 2 0 70 20 47
2017 SW-02 27 41 11 5 14 2 0 70 19 44
2014 SW 12 30 21 19 19 0 0 42 37 43
2014 SW-02 12 32 22 17 17 0 0 44 34 41
2011 SW 35 35 7 15 7 2 0 71 22 46
2011 SW-01 33 37 7 16 5 2 0 71 21 43
2008 SW 26 46 6 14 9 0 0 71 23 35
2008 SW-01 26 48 6 16 3 0 0 74 19 31

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 21 26 28 12 9 5 0 49 22 43
2017 SW 21 40 13 8 11 6 0 66 20 47
2017 SW-02 21 41 14 9 9 7 0 66 20 44
2014 SW 14 21 16 26 19 5 0 37 46 43
2014 SW-02 15 22 15 27 17 5 0 38 46 41
2011 SW 30 20 9 28 11 2 0 51 40 46
2011 SW-01 28 21 9 30 9 2 0 50 40 43
2008 SW 11 57 3 6 11 11 0 77 19 35
2008 SW-01 13 58 3 6 6 13 0 81 15 31
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 26 40 21 5 5 0 2 68 10 42
2017 SW 45 32 4 0 15 4 0 80 15 47
2017 SW-02 48 29 5 0 14 5 0 81 14 44
2014 SW 30 33 7 12 16 2 0 64 29 43
2014 SW-02 32 32 7 12 15 2 0 65 28 41
2011 SW 48 30 4 4 9 0 4 82 14 46
2011 SW-01 47 33 5 5 7 0 5 83 12 43
2008 SW 34 29 6 9 17 6 0 67 27 35
2008 SW-01 35 29 6 10 13 6 0 69 24 31

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 33 43 12 7 2 2 0 78 10 42
2017 SW 47 30 6 6 6 2 2 80 13 47
2017 SW-02 50 29 4 5 7 2 2 83 12 44
2014 SW 35 28 14 9 14 0 0 63 23 43
2014 SW-02 37 29 15 7 12 0 0 66 20 41
2011 SW 33 46 9 2 7 0 4 82 9 46
2011 SW-01 30 49 9 2 5 0 5 83 7 43
2008 SW 34 37 9 9 11 0 0 71 20 35
2008 SW-01 35 42 6 10 6 0 0 77 16 31

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 29 40 17 5 10 0 0 69 14 42
2017 SW 51 21 11 4 13 0 0 72 17 47
2017 SW-02 52 23 9 5 11 0 0 75 16 44
2014 SW 35 19 14 19 12 2 0 55 31 43
2014 SW-02 37 17 15 17 12 2 0 55 30 41

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 16 33 28 9 7 7 0 53 18 43
2017 SW 19 32 11 11 15 13 0 59 29 47
2017 SW-02 21 29 11 11 13 14 0 58 29 44
2014 SW 16 23 26 7 16 12 0 45 26 43
2014 SW-02 17 24 27 5 17 10 0 46 24 41
2011 SW 28 33 13 7 15 4 0 64 23 46
2011 SW-01 26 35 14 7 14 5 0 63 22 43

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 12 28 30 19 9 2 0 40 29 43
2017 SW 21 25 19 9 17 9 0 51 28 47
2017 SW-02 23 25 18 9 16 9 0 52 27 44
2014 SW 9 19 28 19 21 5 0 29 41 43
2014 SW-02 10 20 29 17 20 5 0 31 38 41
2011 SW 24 33 17 9 17 0 0 57 26 46
2011 SW-01 21 35 19 9 16 0 0 56 26 43
2008 SW 17 31 20 11 14 6 0 52 27 35
2008 SW-01 16 32 23 13 10 6 0 52 24 31

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 7 23 33 26 9 2 0 31 36 43
2017 SW 17 23 17 19 15 9 0 44 37 47
2017 SW-02 18 23 16 18 16 9 0 45 38 44
2014 SW 5 26 16 23 23 7 0 33 50 43
2014 SW-02 5 27 17 22 22 7 0 34 47 41
2011 SW 13 37 13 17 13 7 0 53 33 46
2011 SW-01 12 37 14 19 12 7 0 53 33 43
2008 SW 9 29 20 14 23 6 0 39 39 35
2008 SW-01 6 29 23 16 19 6 0 38 38 31

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 5 33 28 19 16 0 0 37 35 43
2017 SW 17 35 13 22 9 4 0 55 32 46
2017 SW-02 19 32 12 23 9 5 0 54 34 43
2014 SW 5 26 21 16 30 2 0 31 48 43
2014 SW-02 5 27 22 17 27 2 0 33 45 41
2011 SW 9 43 4 24 15 4 0 55 41 46
2011 SW-01 7 44 5 26 14 5 0 54 41 43
2008 SW 11 29 20 26 11 3 0 41 38 35
2008 SW-01 10 29 23 26 10 3 0 40 37 31
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 16 33 16 28 5 0 2 50 33 43
2017 SW 19 42 19 9 11 0 0 62 19 47
2017 SW-02 21 43 18 9 9 0 0 64 18 44
2014 SW 19 26 16 19 21 0 0 44 40 43
2014 SW-02 20 24 17 20 20 0 0 44 39 41
2011 SW 20 48 11 20 2 0 0 67 22 46
2011 SW-01 21 47 12 19 2 0 0 67 21 43

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 21 42 14 12 9 0 2 64 21 43
2017 SW 36 47 0 8 9 0 0 83 17 47
2017 SW-02 39 43 0 9 9 0 0 82 18 44

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 5 19 19 26 14 14 2 29 49 42
2017 SW 9 17 15 17 13 28 2 36 42 47
2017 SW-02 9 18 11 18 14 27 2 39 45 44
2014 SW 7 19 7 23 28 16 0 31 61 43
2014 SW-02 7 17 5 24 29 17 0 29 65 41

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 29 43 12 12 5 0 0 71 17 42
2017 SW 34 40 9 9 8 0 0 74 17 47
2017 SW-02 36 39 9 7 9 0 0 75 16 44
2014 SW 26 37 12 12 14 0 0 63 26 43
2014 SW-02 27 39 12 10 12 0 0 66 22 41
2011 SW 26 41 15 9 4 0 4 70 14 46
2011 SW-01 23 44 16 7 5 0 5 71 12 43
2008 SW 29 34 0 17 17 3 0 65 35 35
2008 SW-01 26 39 0 19 13 3 0 67 33 31

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 9 37 16 19 16 0 2 48 36 43
2017 SW 13 53 13 8 13 0 0 66 21 47
2017 SW-02 11 57 11 9 11 0 0 68 20 44
2014 SW 7 37 9 26 21 0 0 44 47 43
2014 SW-02 7 39 10 27 17 0 0 46 44 41
2011 SW 33 28 13 17 9 0 0 61 26 46
2011 SW-01 33 28 14 16 9 0 0 60 26 43
2008 SW 32 50 0 18 0 0 0 82 18 34
2008 SW-01 30 50 0 20 0 0 0 80 20 30

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 51 42 0 5 0 0 2 95 5 43
2017 SW 68 25 2 2 2 0 0 94 4 47
2017 SW-02 69 25 2 2 2 0 0 93 5 44
2014 SW 70 16 7 7 0 0 0 86 7 43
2014 SW-02 68 17 7 7 0 0 0 85 7 41
2011 SW 70 26 0 2 2 0 0 96 4 46
2011 SW-01 70 26 0 2 2 0 0 95 5 43
2008 SW 60 37 3 0 0 0 0 97 0 35
2008 SW-01 61 35 3 0 0 0 0 97 0 31

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 51 39 5 2 0 0 2 93 3 41
2017 SW 66 30 0 2 2 0 0 96 4 47
2017 SW-02 66 29 0 2 2 0 0 95 5 44
2014 SW 67 28 0 5 0 0 0 95 5 43
2014 SW-02 68 27 0 5 0 0 0 95 5 41
2011 SW 74 20 4 0 2 0 0 93 2 46
2011 SW-01 77 16 5 0 2 0 0 93 2 43
2008 SW 66 29 0 6 0 0 0 94 6 35
2008 SW-01 65 29 0 6 0 0 0 94 6 31

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 9 26 21 19 16 7 2 38 38 43
2017 SW 26 34 9 13 13 6 0 64 27 47
2017 SW-02 25 34 9 14 11 7 0 63 27 44
2014 SW 9 12 14 26 30 9 0 23 62 43
2014 SW-02 10 12 15 24 29 10 0 24 59 41
2011 SW 22 35 17 13 9 2 2 59 23 46
2011 SW-01 21 33 19 14 9 2 2 56 24 43
2008 SW 20 46 6 14 6 6 3 72 22 35
2008 SW-01 23 48 6 10 6 6 0 76 17 31

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 7 28 12 19 26 5 5 38 49 43
2017 SW 20 22 11 15 22 9 2 47 41 46
2017 SW-02 18 23 11 16 23 9 0 45 42 44
2014 SW 7 16 9 26 33 9 0 26 64 43
2014 SW-02 7 17 10 24 32 10 0 27 62 41
2011 SW 15 28 9 28 17 2 0 44 47 46
2011 SW-01 14 28 9 28 19 2 0 43 48 43
2008 SW 17 34 11 23 6 9 0 56 31 35
2008 SW-01 13 39 13 19 6 10 0 57 29 31

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 19 48 12 10 10 0 2 68 20 42
2017 SW 21 55 13 2 8 0 0 77 11 47
2017 SW-02 21 54 14 2 9 0 0 75 11 44
2014 SW 9 40 12 26 14 0 0 49 40 43
2014 SW-02 10 41 12 24 12 0 0 51 37 41
2011 SW 46 35 7 13 0 0 0 80 13 46
2011 SW-01 47 33 7 14 0 0 0 79 14 43

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 28 40 14 5 12 0 2 69 17 43
2017 SW 34 51 4 6 4 0 0 85 11 47
2017 SW-02 34 52 2 7 5 0 0 86 12 44
2014 SW 26 51 9 7 7 0 0 77 14 43
2014 SW-02 27 51 10 7 5 0 0 78 12 41

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 26 26 23 14 9 0 2 52 24 43
2017 SW 28 47 9 4 13 0 0 74 17 47
2017 SW-02 30 45 7 5 14 0 0 75 18 44
2014 SW 16 35 21 19 9 0 0 51 28 43
2014 SW-02 17 37 22 20 5 0 0 54 24 41
2011 SW 37 46 11 4 2 0 0 83 7 46
2011 SW-01 37 44 12 5 2 0 0 81 7 43

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 12 37 19 21 7 2 2 51 29 43
2017 SW 28 38 15 8 6 4 0 69 15 47
2017 SW-02 27 39 14 9 7 5 0 69 17 44

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 37 35 12 14 0 0 2 74 14 43
2017 SW 28 49 8 8 6 0 0 77 15 47
2017 SW-02 30 48 7 9 7 0 0 78 16 44
2014 SW 23 35 12 9 16 5 0 61 27 43
2014 SW-02 24 34 12 10 15 5 0 62 26 41
2011 SW 30 41 11 13 4 0 0 72 17 46
2011 SW-01 28 44 12 12 5 0 0 72 16 43

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 16 40 21 7 16 0 0 56 23 43
2017 SW 17 45 28 6 2 2 0 63 9 47
2017 SW-02 16 45 27 7 2 2 0 63 9 44
2014 SW 12 28 23 21 14 0 2 40 36 43
2014 SW-02 12 29 24 22 10 0 2 43 33 41
2011 SW 30 35 17 9 9 0 0 65 17 46
2011 SW-01 30 35 19 9 7 0 0 65 16 43
2008 SW 9 26 29 23 11 0 3 35 35 35
2008 SW-01 10 26 29 23 10 0 3 37 33 31

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 SW 14 42 44 43
2017 SW 26 49 26 47
2017 SW-02 25 52 23 44
2014 SW 19 37 44 43
2014 SW-02 17 39 44 41
2011 SW 37 35 28 46
2011 SW-01 37 33 30 43

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 SW 17 17 17 17 25 8 12
2017 SW-02 18 18 18 18 18 9 11
2011 SW 6 35 12 35 9999 12 17
2011 SW-01 6 38 13 31 9999 13 16
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 35 49 14 0 0 0 2 86 0 43
2017 SW 42 49 2 6 0 0 0 91 6 47
2017 SW-02 45 45 2 7 0 0 0 91 7 44
2014 SW 37 40 12 9 2 0 0 77 12 43
2014 SW-02 37 41 12 7 2 0 0 78 10 41
2011 SW 41 50 4 4 0 0 0 91 4 46
2011 SW-01 42 49 5 5 0 0 0 91 5 43
2008 SW 51 40 3 6 0 0 0 91 6 35
2008 SW-01 52 42 3 3 0 0 0 94 3 31

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 19 44 19 12 5 0 2 64 17 43
2017 SW 26 49 10 9 2 4 0 78 11 47
2017 SW-02 27 45 11 9 2 5 0 76 12 44
2014 SW 19 37 16 9 14 5 0 59 24 43
2014 SW-02 20 39 17 7 12 5 0 62 21 41
2011 SW 41 39 13 7 0 0 0 80 7 46
2011 SW-01 40 40 14 7 0 0 0 79 7 43

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 9 26 37 14 9 0 5 24 37 43
2017 SW 9 30 25 17 13 4 2 32 41 47
2017 SW-02 9 32 25 16 11 5 2 29 44 44
2014 SW 14 33 33 9 9 2 0 19 48 43
2014 SW-02 12 32 34 10 10 2 0 20 45 41
2011 SW 4 13 37 28 15 2 0 44 18 46
2011 SW-01 5 12 37 30 14 2 0 45 17 43
2008 SW 9 26 37 11 11 6 0 24 36 35
2008 SW-01 6 26 39 10 13 6 0 24 34 31

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 7 28 30 14 14 2 5 30 38 43
2017 SW 20 15 24 15 13 11 2 33 40 46
2017 SW-02 19 16 23 16 12 12 2 33 41 43
2014 SW 26 29 26 7 12 0 0 19 55 42
2014 SW-02 23 30 28 8 13 0 0 20 53 40
2011 SW 9 29 20 18 18 4 2 38 40 45
2011 SW-01 10 29 17 19 19 5 2 41 41 42
2008 SW 14 20 34 20 6 3 3 27 36 35
2008 SW-01 13 23 32 19 6 3 3 28 38 31

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 15 27 29 7 15 2 5 24 45 41
2017 SW 6 21 34 15 15 4 4 33 30 47
2017 SW-02 7 23 32 16 14 5 5 33 32 44
2014 SW 23 19 28 12 16 2 0 29 43 43
2014 SW-02 20 20 29 12 17 2 0 30 40 41
2011 SW 2 27 20 18 22 4 7 45 33 45
2011 SW-01 2 24 21 19 21 5 7 46 30 42
2008 SW 14 23 31 23 3 6 0 27 39 35
2008 SW-01 13 23 32 23 3 6 0 28 38 31

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 5 12 37 28 14 0 5 44 17 43
2017 SW 9 13 36 26 13 2 2 40 22 47
2017 SW-02 9 14 36 25 11 2 2 38 24 44
2014 SW 10 14 40 19 12 5 0 33 25 42
2014 SW-02 10 10 43 20 13 5 0 34 21 40
2011 SW 11 9 33 26 17 2 2 45 20 46
2011 SW-01 12 7 33 28 16 2 2 46 20 43
2008 SW 23 17 26 26 6 3 0 32 41 35
2008 SW-01 19 19 23 29 6 3 0 37 40 31

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 28 21 35 5 7 0 5 12 51 43
2017 SW 24 19 30 11 11 4 2 23 45 47
2017 SW-02 25 20 27 11 9 5 2 22 49 44
2014 SW 35 35 16 5 5 5 0 10 73 43
2014 SW-02 32 37 17 5 5 5 0 10 72 41
2011 SW 24 13 28 20 13 0 2 33 38 46
2011 SW-01 23 14 28 21 12 0 2 33 38 43
2008 SW 20 20 29 17 9 6 0 27 42 35
2008 SW-01 16 19 29 19 10 6 0 31 38 31

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 23 5 40 14 12 2 5 28 30 43
2017 SW 17 17 29 17 11 6 2 30 37 47
2017 SW-02 16 18 31 16 9 7 2 28 38 44
2014 SW 21 23 30 12 12 2 0 24 45 43
2014 SW-02 20 22 32 12 12 2 0 25 43 41
2011 SW 4 30 26 20 17 0 2 38 36 46
2011 SW-01 5 33 23 19 19 0 2 38 38 43
2008 SW 11 23 34 14 3 11 3 20 40 35
2008 SW-01 13 19 35 13 3 13 3 19 38 31

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 23 28 30 2 9 2 5 13 55 43
2017 SW 19 21 34 9 4 11 2 15 46 47
2017 SW-02 21 23 32 9 2 11 2 13 50 44
2014 SW 35 30 14 9 9 2 0 19 67 43
2014 SW-02 34 29 15 10 10 2 0 20 65 41

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 26 40 5 19 7 0 2 68 27 42
2017 SW 36 25 4 15 17 2 0 63 33 47
2017 SW-02 36 27 5 14 16 2 0 65 30 44
2014 SW 30 19 9 21 21 0 0 49 42 43
2014 SW-02 32 20 10 20 20 0 0 51 39 41

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 24 43 17 12 2 0 2 68 15 42
2017 SW 21 49 4 15 9 2 0 72 24 47
2017 SW-02 20 50 4 14 9 2 0 72 23 44
2014 SW 26 33 16 9 16 0 0 58 26 43
2014 SW-02 27 32 17 10 15 0 0 59 24 41

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 24 45 19 7 2 0 2 71 10 42

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 37 35 12 9 2 5 0 76 12 43
2017 SW 38 38 17 2 2 2 0 78 4 47
2017 SW-02 39 39 16 2 2 2 0 79 5 44
2014 SW 37 30 16 5 5 7 0 73 10 43
2014 SW-02 39 32 15 2 5 7 0 76 8 41

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 37 33 19 12 0 0 0 70 12 43
2017 SW 38 45 6 6 4 0 0 83 10 47
2017 SW-02 39 43 7 7 4 0 0 82 11 44
2014 SW 29 31 21 7 7 5 0 63 15 42
2014 SW-02 30 30 20 8 8 5 0 63 16 40
2011 SW 33 47 7 11 0 2 0 82 11 45
2011 SW-01 33 45 7 12 0 2 0 80 12 42

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 40 49 12 0 0 0 0 88 0 43
2017 SW 41 38 2 11 6 2 0 81 17 47
2017 SW-02 41 39 2 9 7 2 0 81 16 44
2014 SW 35 40 14 9 2 0 0 74 12 43
2014 SW-02 37 37 15 10 2 0 0 73 12 41
2011 SW 46 28 15 9 2 0 0 74 11 46
2011 SW-01 47 28 14 9 2 0 0 74 12 43
2008 SW 26 51 6 11 3 3 0 79 15 35
2008 SW-01 26 55 6 10 0 3 0 83 10 31

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 12 31 14 29 10 2 2 45 40 42
2017 SW 21 27 11 9 19 11 2 56 32 47
2017 SW-02 21 29 11 7 18 11 2 58 29 44
2014 SW 19 16 16 21 26 2 0 36 48 43
2014 SW-02 20 17 17 20 24 2 0 38 45 41

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 30 37 12 14 2 2 2 71 17 43
2017 SW 34 47 6 6 4 2 0 83 11 47
2017 SW-02 34 45 7 7 5 2 0 81 12 44
2014 SW 28 51 5 7 7 2 0 81 14 43
2014 SW-02 29 49 5 7 7 2 0 80 15 41
2011 SW 43 46 0 7 2 2 0 91 9 46
2011 SW-01 42 49 0 5 2 2 0 93 7 43
2008 SW 46 26 6 11 9 3 0 74 21 35
2008 SW-01 42 29 6 13 6 3 0 73 20 31

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 12 47 28 9 2 0 2 60 12 43

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 5 26 14 29 14 7 5 35 49 42
2017 SW 17 30 11 11 18 13 0 55 33 46
2017 SW-02 19 30 11 12 16 12 0 55 32 43
2014 SW 5 16 19 19 33 9 0 23 56 43
2014 SW-02 5 17 20 20 29 10 0 24 54 41
2011 SW 17 20 9 28 9 17 0 45 45 46
2011 SW-01 14 21 9 28 9 19 0 43 46 43

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SW 28 72 43

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 SW 0 12

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 SW 0 12

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 SW 0 12

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 SW 58 12

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 SW 42 12

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 SW 0 12

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 SW 0 12

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 SW 0 12

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 SW 42 12

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 SW 0 12

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 SW 0 12

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 SW 42 12

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 SW 0 12

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 SW 0 12

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 SW 50 12

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 SW 0 12

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 SW 50 12

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 SW 0 12

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 9 9 19 35 9 19 0 23 54 43
2017 SW 9 15 17 8 13 34 4 38 34 47
2017 SW-02 9 16 16 9 11 34 5 41 33 44
2014 SW 5 10 20 20 24 17 5 19 56 41
2014 SW-02 5 10 20 20 23 18 5 19 55 40

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 9 23 21 33 9 5 0 34 44 43
2017 SW 13 34 19 6 15 13 0 54 24 47
2017 SW-02 14 36 18 7 14 11 0 57 23 44
2014 SW 5 24 15 20 17 20 0 36 45 41
2014 SW-02 5 25 13 20 18 20 0 38 47 40
2011 SW 24 35 13 13 9 7 0 63 23 46
2011 SW-01 23 35 14 12 9 7 0 63 23 43

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 12 14 19 16 9 30 0 37 37 43
2017 SW 13 19 15 9 4 38 2 54 21 47
2017 SW-02 14 18 16 7 5 39 2 54 19 44
2014 SW 7 14 24 14 5 36 0 33 30 42
2014 SW-02 7 15 24 15 2 37 0 35 27 41

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 12 29 21 12 5 21 0 52 21 42
2017 SW 28 30 21 4 6 11 0 64 12 47
2017 SW-02 30 29 20 5 7 9 0 65 13 44
2014 SW 12 29 20 15 2 22 0 53 22 41
2014 SW-02 13 30 18 15 3 23 0 55 23 40
2011 SW 39 28 17 7 0 9 0 74 7 46
2011 SW-01 42 23 19 7 0 9 0 72 8 43
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 50 38 5 5 2 0 0 88 7 42
2017 SW 55 21 9 4 6 4 0 80 11 47
2017 SW-02 57 23 7 4 5 5 0 83 9 44

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 14 53 19 12 2 0 0 67 14 43
2017 SW 21 46 13 13 6 0 0 68 19 47
2017 SW-02 23 47 9 14 7 0 0 70 21 44

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 9 26 23 21 21 0 0 35 42 43
2017 SW 4 55 4 21 13 2 0 61 35 47
2017 SW-02 5 57 5 20 11 2 0 63 33 44

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 5 26 19 26 23 0 2 31 50 43
2017 SW 11 30 19 15 23 2 0 42 39 47
2017 SW-02 9 30 18 16 25 2 0 40 42 44

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 12 19 26 23 21 0 0 30 44 43
2017 SW 9 26 23 19 21 2 0 35 42 47
2017 SW-02 7 23 25 21 23 2 0 30 44 44

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 26 21 37 9 7 0 0 47 16 43
2017 SW 21 34 21 6 11 6 0 59 18 47
2017 SW-02 16 36 22 7 11 7 0 56 20 44

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 21 16 21 12 30 0 0 37 42 43
2017 SW 15 17 25 13 25 0 4 33 40 47
2017 SW-02 14 18 25 11 27 0 5 33 41 44

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 43 24 12 7 2 0 12 76 11 42
2017 SW 32 38 13 4 4 0 9 77 9 47
2017 SW-02 30 38 14 5 5 0 9 75 10 44

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 23 26 30 16 5 0 0 49 21 43
2017 SW 24 32 21 15 9 0 0 55 23 47
2017 SW-02 23 29 23 16 9 0 0 52 25 44

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 14 30 42 7 7 0 0 44 14 43
2017 SW 24 34 17 17 4 2 2 60 22 47
2017 SW-02 21 34 18 18 5 2 2 57 24 44

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 17 33 26 19 5 0 0 50 24 42
2017 SW 15 30 34 11 9 0 2 46 20 47
2017 SW-02 14 27 36 11 9 0 2 42 21 44

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 23 21 37 9 9 0 0 44 19 43
2017 SW 17 42 19 6 13 0 2 61 20 47
2017 SW-02 14 45 21 7 11 0 2 60 19 44

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 19 16 40 16 9 0 0 35 26 43
2017 SW 13 28 31 13 13 0 2 42 27 46
2017 SW-02 12 25 33 14 14 0 2 38 29 43

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 30 28 21 14 7 0 0 58 21 43
2017 SW 40 32 13 11 2 0 2 74 13 47
2017 SW-02 39 32 14 11 2 0 2 72 14 44

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 53 28 7 2 2 2 5 88 5 43

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 49 28 21 2 0 0 0 77 2 43
2017 SW 49 30 9 6 2 0 4 82 9 47
2017 SW-02 50 29 9 7 0 0 5 83 7 44

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 42 33 19 7 0 0 0 74 7 43
2017 SW 32 40 11 11 4 0 2 74 15 47
2017 SW-02 30 41 11 11 5 0 2 72 16 44

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 49 44 5 2 0 0 0 93 2 43
2017 SW 58 17 6 11 4 0 4 78 15 47
2017 SW-02 57 18 7 11 2 0 5 79 14 44

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 50 0 0 3 0 3 45 95 5 40
2017 SW 56 0 2 0 0 2 39 96 0 46
2017 SW-02 53 0 2 0 0 2 42 96 0 43

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 52 21 10 7 2 2 5 79 10 42
2017 SW 43 30 9 2 2 0 13 85 5 46
2017 SW-02 39 32 9 2 2 0 14 84 6 43

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 66 12 2 7 7 2 2 82 15 41
2017 SW 34 21 13 6 17 0 9 61 26 47
2017 SW-02 32 23 13 7 16 0 9 60 25 44

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 45 40 7 0 5 0 2 88 5 42
2017 SW 45 36 11 2 2 0 4 84 4 47
2017 SW-02 41 38 11 2 2 0 5 83 5 44

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 7 30 40 19 5 0 0 37 23 43
2017 SW 6 26 38 21 9 0 0 32 30 47
2017 SW-02 5 27 39 20 9 0 0 32 30 44

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 23 16 40 19 2 0 0 21 40 43
2017 SW 15 27 36 21 0 0 0 21 43 47
2017 SW-02 16 29 36 18 0 0 0 18 46 44
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 12 30 30 9 16 2 0 12 88 43
2017 SW 15 32 32 9 11 2 0 15 85 47
2017 SW-02 14 34 29 9 11 2 0 14 86 44

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 SW 38 37
2017 SW 21 39
2017 SW-02 22 37

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 SW 46 37
2017 SW 15 39
2017 SW-02 16 37

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 SW 16 37
2017 SW 21 39
2017 SW-02 19 37

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 SW 24 37
2017 SW 36 39
2017 SW-02 35 37

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 SW 3 37
2017 SW 5 39
2017 SW-02 5 37

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 SW 46 37

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 SW 57 37
2017 SW 59 39
2017 SW-02 62 37

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 SW 3 26 26 9 3 34 35
2017 SW 2 49 23 10 5 10 39
2017 SW-02 2 46 24 11 5 11 37

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SW 30 70 37

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 40 21 14 14 5 0 5 65 20 42

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 11 19 16 22 30 3 0 31 53 37
2017 SW 13 13 18 13 33 0 10 29 51 39
2017 SW-02 14 11 19 11 35 0 11 27 52 37

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 8 11 14 11 57 0 0 19 68 37
2017 SW 3 5 10 23 49 3 7 9 80 39
2017 SW-02 3 5 11 22 49 3 8 9 79 37
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