2018 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - PS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 34 45 9 8 3 0 0 79 12 130
2018 PS-03 33 48 7 9 4 0 0 80 12 82
2018 PS-04 28 52 10 10 0 0 0 79 10 29
2017 PS 35 48 8 7 3 0 0 82 10 176
2017 PS-02 71 19 0 10 0 0 0 90 10 21
2017 PS-03 30 50 11 4 4 0 0 81 8 105
2017 PS-04 30 53 5 9 2 0 0 84 12 43
2014 PS 29 44 10 10 6 0 1 73 16 208
2014 PS-02 44 48 0 4 4 0 0 92 8 25
2014 PS-03 30 39 15 9 6 0 1 70 15 124
2014 PS-04 19 54 6 13 8 0 0 73 21 52
2011 PS 42 42 7 7 2 0 0 83 10 209
2011 PS-02 52 19 6 23 0 0 0 71 23 31
2011 PS-03 43 45 6 4 2 0 0 88 6 126
2011 PS-04 29 45 14 7 5 0 0 74 12 42
2008 PS 33 45 13 8 2 0 0 78 9 180
2008 PS-02 46 31 15 8 0 0 0 77 8 26
2008 PS-03 30 49 10 9 2 0 0 79 11 108
2008 PS-04 38 45 10 3 3 0 0 83 7 29

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 20 40 19 10 10 0 0 60 20 129
2018 PS-03 17 37 23 10 12 0 0 54 22 81
2018 PS-04 24 45 17 7 7 0 0 69 14 29
2017 PS 20 41 16 11 11 0 0 62 22 176
2017 PS-02 33 38 10 19 0 0 0 71 19 21
2017 PS-03 18 38 22 11 10 0 0 56 22 105
2017 PS-04 21 51 7 7 14 0 0 72 21 43

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 45 42 9 3 1 0 0 87 4 128
2018 PS-03 49 36 10 4 1 0 0 85 5 80
2018 PS-04 41 52 3 3 0 0 0 93 3 29
2017 PS 51 40 8 1 1 0 0 91 1 176
2017 PS-02 62 33 5 0 0 0 0 95 0 21
2017 PS-03 50 42 8 0 1 0 0 91 1 105
2017 PS-04 49 40 12 0 0 0 0 88 0 43
2014 PS 53 33 7 5 1 0 1 86 7 208
2014 PS-02 64 36 0 0 0 0 0 100 0 25
2014 PS-03 55 31 6 6 2 0 1 87 7 124
2014 PS-04 40 40 12 6 2 0 0 81 8 52
2011 PS 51 39 6 3 0 0 0 90 3 209
2011 PS-02 61 29 3 6 0 0 0 90 6 31
2011 PS-03 52 39 6 2 0 0 0 91 2 126
2011 PS-04 45 40 10 5 0 0 0 86 5 42

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 31 48 14 5 2 0 0 79 7 129
2018 PS-03 34 48 13 2 2 0 0 82 5 82
2018 PS-04 25 50 14 11 0 0 0 75 11 28
2017 PS 37 42 11 5 5 1 0 79 10 176
2017 PS-02 57 33 5 5 0 0 0 90 5 21
2017 PS-03 33 47 13 2 5 0 0 80 7 105
2017 PS-04 37 37 9 9 5 2 0 76 14 43
2014 PS 30 41 18 9 2 0 1 71 11 208
2014 PS-02 36 56 4 4 0 0 0 92 4 25
2014 PS-03 34 35 20 8 2 0 1 70 10 124
2014 PS-04 17 48 21 10 4 0 0 65 13 52
2011 PS 40 44 7 6 2 0 0 85 8 209
2011 PS-02 39 39 10 13 0 0 0 77 13 31
2011 PS-03 41 47 5 4 3 0 0 88 7 126
2011 PS-04 29 48 14 7 2 0 0 76 10 42
2008 PS 36 51 6 6 1 0 0 87 7 181
2008 PS-02 48 41 7 4 0 0 0 89 4 27
2008 PS-03 33 52 6 8 1 0 0 85 9 108
2008 PS-04 41 52 3 0 3 0 0 93 3 29

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 13 28 26 16 16 1 0 42 32 128
2018 PS-03 11 28 25 16 19 1 0 40 35 81
2018 PS-04 14 32 29 18 7 0 0 46 25 28
2017 PS 16 27 25 15 15 2 0 44 31 176
2017 PS-02 24 38 10 19 10 0 0 62 29 21
2017 PS-03 17 20 29 17 14 3 0 38 32 105
2017 PS-04 9 42 26 9 14 0 0 51 23 43
2014 PS 13 28 21 16 20 0 1 42 37 208
2014 PS-02 24 28 24 16 8 0 0 52 24 25
2014 PS-03 13 26 20 13 24 0 2 40 39 124
2014 PS-04 6 33 23 23 15 0 0 38 38 52
2011 PS 13 35 24 14 13 0 0 48 27 209
2011 PS-02 13 19 32 16 19 0 0 32 35 31
2011 PS-03 13 38 23 11 14 0 0 52 25 126
2011 PS-04 12 36 21 24 7 0 0 48 31 42

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 12 38 23 13 13 0 0 50 27 128
2018 PS-03 10 41 22 10 17 0 0 51 27 81
2018 PS-04 14 36 29 18 4 0 0 50 21 28
2017 PS 16 34 22 16 12 1 0 50 28 176
2017 PS-02 33 33 14 10 10 0 0 67 19 21
2017 PS-03 14 32 23 16 12 2 0 48 29 105
2017 PS-04 12 40 23 16 9 0 0 51 26 43
2014 PS 10 30 23 19 17 0 1 40 36 208
2014 PS-02 24 36 16 16 8 0 0 60 24 25
2014 PS-03 9 29 25 18 18 0 1 38 37 124
2014 PS-04 8 27 21 23 19 2 0 35 43 52
2011 PS 12 40 17 19 11 0 0 53 30 209
2011 PS-02 13 26 23 23 16 0 0 39 39 31
2011 PS-03 13 43 17 14 13 0 0 56 27 126
2011 PS-04 10 36 19 31 5 0 0 45 36 42
2008 PS 17 35 15 21 12 1 0 52 33 181
2008 PS-02 33 30 0 22 15 0 0 63 37 27
2008 PS-03 13 36 18 20 13 0 0 49 33 108
2008 PS-04 14 34 21 17 10 3 0 50 29 29

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 14 26 27 13 16 4 1 42 30 128
2018 PS-03 15 23 25 14 16 6 1 41 32 81
2018 PS-04 14 29 25 14 18 0 0 43 32 28
2017 PS 18 26 22 17 11 6 1 47 30 175
2017 PS-02 33 19 14 19 14 0 0 52 33 21
2017 PS-03 19 28 19 14 10 9 1 52 27 105
2017 PS-04 10 29 31 19 9 2 0 39 29 42
2014 PS 15 23 19 15 18 9 1 42 37 208
2014 PS-02 20 32 8 20 16 4 0 54 37 25
2014 PS-03 16 21 20 13 20 9 1 41 37 124
2014 PS-04 12 23 19 15 19 12 0 39 39 52
2011 PS 14 24 25 13 15 8 1 42 30 209
2011 PS-02 19 29 16 13 19 3 0 50 33 31
2011 PS-03 16 21 27 13 14 7 1 41 30 126
2011 PS-04 7 24 29 14 12 12 2 36 31 42
2008 PS 18 30 18 15 12 7 1 52 29 181
2008 PS-02 30 30 22 7 11 0 0 59 19 27
2008 PS-03 15 32 15 17 13 8 0 52 32 108
2008 PS-04 17 31 21 14 7 7 3 54 23 29
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 35 43 9 5 5 1 1 79 11 128
2018 PS-03 30 44 12 5 6 1 1 76 11 82
2018 PS-04 46 39 7 4 4 0 0 86 7 28
2017 PS 47 29 11 7 5 1 0 77 11 176
2017 PS-02 67 24 0 5 5 0 0 90 10 21
2017 PS-03 45 30 13 6 5 1 0 76 11 105
2017 PS-04 49 28 12 5 5 2 0 79 10 43
2014 PS 39 37 9 8 6 0 1 77 14 207
2014 PS-02 48 32 4 4 12 0 0 80 16 25
2014 PS-03 41 35 10 6 4 1 2 79 11 123
2014 PS-04 27 44 8 12 10 0 0 71 21 52
2011 PS 38 34 15 5 6 2 0 73 11 207
2011 PS-02 23 47 7 10 13 0 0 70 23 30
2011 PS-03 43 28 15 6 6 2 0 73 11 125
2011 PS-04 33 40 19 2 0 5 0 78 3 42
2008 PS 31 38 8 8 11 4 1 72 20 181
2008 PS-02 48 19 11 7 15 0 0 67 22 27
2008 PS-03 28 40 7 7 13 4 1 71 21 108
2008 PS-04 31 38 14 10 0 7 0 74 11 29

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 43 38 9 6 5 0 0 80 11 128
2018 PS-03 41 37 10 6 6 0 0 78 12 82
2018 PS-04 46 39 7 4 4 0 0 86 7 28
2017 PS 46 37 6 7 3 1 1 84 10 175
2017 PS-02 67 19 5 5 5 0 0 86 10 21
2017 PS-03 43 38 7 8 2 2 1 83 10 104
2017 PS-04 46 44 5 2 2 0 0 91 5 43
2014 PS 41 37 8 9 5 0 1 78 14 208
2014 PS-02 52 28 8 8 4 0 0 80 12 25
2014 PS-03 44 37 6 9 3 0 1 82 13 124
2014 PS-04 27 40 13 12 8 0 0 67 19 52
2011 PS 34 36 13 8 8 1 0 71 16 207
2011 PS-02 27 37 7 13 17 0 0 63 30 30
2011 PS-03 38 36 12 6 6 2 0 76 12 125
2011 PS-04 31 36 19 10 5 0 0 67 14 42
2008 PS 32 33 9 12 12 0 1 66 25 180
2008 PS-02 56 11 7 11 15 0 0 67 26 27
2008 PS-03 28 35 11 13 13 0 0 63 26 107
2008 PS-04 24 41 10 10 10 0 3 68 21 29

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 35 39 14 6 6 0 0 74 12 127
2018 PS-03 35 38 12 6 9 0 0 73 15 81
2018 PS-04 36 39 21 4 0 0 0 75 4 28
2017 PS 52 24 13 7 3 1 1 77 10 175
2017 PS-02 81 5 10 5 0 0 0 86 5 21
2017 PS-03 47 27 13 8 4 1 0 75 12 104
2017 PS-04 51 28 14 2 5 0 0 79 7 43
2014 PS 42 29 13 9 6 1 1 72 15 208
2014 PS-02 56 24 0 12 8 0 0 80 20 25
2014 PS-03 43 29 13 9 4 2 1 73 13 124
2014 PS-04 29 33 21 8 10 0 0 62 17 52

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 15 35 19 11 9 11 0 56 22 130
2018 PS-03 10 35 20 12 11 12 0 51 26 82
2018 PS-04 24 45 17 7 7 0 0 69 14 29
2017 PS 18 36 14 9 11 13 0 62 22 175
2017 PS-02 33 38 0 0 14 14 0 83 17 21
2017 PS-03 13 33 18 10 10 16 0 56 23 105
2017 PS-04 26 38 12 10 9 5 0 68 20 42
2014 PS 18 34 19 11 9 9 1 56 22 208
2014 PS-02 36 36 8 8 8 4 0 75 17 25
2014 PS-03 16 30 22 9 12 10 1 51 24 124
2014 PS-04 12 44 17 15 4 8 0 60 21 52
2011 PS 17 35 16 13 12 7 0 56 27 209
2011 PS-02 23 32 6 10 16 13 0 63 30 31
2011 PS-03 14 33 20 15 11 6 0 51 28 126
2011 PS-04 21 38 14 10 12 5 0 63 23 42

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 12 33 22 14 14 5 0 47 29 130
2018 PS-03 11 29 23 15 17 5 0 42 33 82
2018 PS-04 17 48 17 7 10 0 0 66 17 29
2017 PS 15 27 22 19 12 5 0 45 32 176
2017 PS-02 29 19 14 10 14 14 0 56 28 21
2017 PS-03 11 25 25 22 11 6 0 38 35 105
2017 PS-04 19 37 19 19 7 0 0 56 26 43
2014 PS 10 31 27 13 15 4 1 43 29 208
2014 PS-02 24 40 12 8 12 4 0 67 21 25
2014 PS-03 6 27 31 13 17 6 1 35 32 124
2014 PS-04 10 37 27 13 13 0 0 46 27 52
2011 PS 12 34 19 20 12 2 0 48 33 209
2011 PS-02 13 39 10 10 26 3 0 53 37 31
2011 PS-03 10 33 22 20 11 2 1 45 32 126
2011 PS-04 19 31 14 26 7 2 0 51 34 42
2008 PS 16 31 19 19 13 1 0 48 33 181
2008 PS-02 15 30 15 19 22 0 0 44 41 27
2008 PS-03 13 31 21 19 14 2 0 45 33 108
2008 PS-04 17 41 10 21 10 0 0 59 31 29

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 8 30 23 15 15 9 0 42 33 130
2018 PS-03 7 23 27 15 17 11 0 34 36 82
2018 PS-04 10 55 10 14 7 3 0 68 21 29
2017 PS 11 28 20 22 11 7 0 43 35 176
2017 PS-02 19 24 14 19 14 10 0 47 37 21
2017 PS-03 8 28 22 23 11 9 0 39 38 105
2017 PS-04 19 33 19 23 7 0 0 51 30 43
2014 PS 9 25 19 22 18 6 1 36 43 208
2014 PS-02 16 36 12 16 16 4 0 54 33 25
2014 PS-03 7 21 23 20 18 9 2 32 42 124
2014 PS-04 6 31 17 29 17 0 0 37 46 52
2011 PS 6 27 28 20 14 5 0 35 36 207
2011 PS-02 3 28 21 17 21 10 0 35 42 29
2011 PS-03 6 25 29 21 13 6 0 33 36 126
2011 PS-04 10 31 26 21 10 2 0 41 32 42
2008 PS 9 32 14 28 14 3 0 42 43 181
2008 PS-02 11 33 4 22 26 4 0 46 50 27
2008 PS-03 6 30 19 29 14 3 0 37 44 108
2008 PS-04 14 38 10 31 7 0 0 52 38 29

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 10 26 19 22 18 5 0 38 41 130
2018 PS-03 9 23 21 23 20 5 0 33 45 82
2018 PS-04 10 45 14 17 10 3 0 57 29 29
2017 PS 15 30 20 17 14 4 0 47 32 175
2017 PS-02 29 24 5 14 19 10 0 58 37 21
2017 PS-03 10 29 22 22 13 5 0 40 37 105
2017 PS-04 26 36 21 7 10 0 0 62 17 42
2014 PS 8 33 18 20 18 2 1 42 39 208
2014 PS-02 20 16 0 40 20 4 0 38 62 25
2014 PS-03 6 31 21 18 17 3 2 40 38 124
2014 PS-04 6 44 15 19 15 0 0 50 35 52
2011 PS 13 32 22 19 12 3 0 46 32 207
2011 PS-02 10 24 10 24 24 7 0 37 52 29
2011 PS-03 13 30 21 21 10 4 0 45 32 126
2011 PS-04 14 36 31 12 7 0 0 50 19 42
2008 PS 17 34 13 23 13 1 0 51 36 181
2008 PS-02 26 33 4 11 26 0 0 59 37 27
2008 PS-03 16 31 16 24 12 1 0 48 36 108
2008 PS-04 10 48 14 21 7 0 0 59 28 29
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 20 32 17 20 12 0 0 52 32 130
2018 PS-03 18 28 20 20 15 0 0 46 34 82
2018 PS-04 21 31 17 24 7 0 0 52 31 29
2017 PS 17 36 19 16 12 0 0 53 28 176
2017 PS-02 43 29 5 14 10 0 0 71 24 21
2017 PS-03 13 35 23 16 12 0 0 49 29 105
2017 PS-04 14 40 19 16 12 0 0 54 28 43
2014 PS 11 34 15 25 16 0 1 45 40 208
2014 PS-02 16 52 8 16 8 0 0 68 24 25
2014 PS-03 12 30 15 28 15 0 1 42 43 124
2014 PS-04 6 33 17 23 21 0 0 38 44 52
2011 PS 15 35 17 18 14 0 0 51 32 209
2011 PS-02 16 19 32 19 13 0 0 35 32 31
2011 PS-03 12 41 15 17 15 0 0 53 32 126
2011 PS-04 24 29 14 21 12 0 0 52 33 42

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 32 49 9 8 2 0 0 82 9 130
2018 PS-03 30 55 10 4 1 0 0 85 5 82
2018 PS-04 41 34 10 10 3 0 0 76 14 29
2017 PS 33 43 11 11 2 0 0 76 13 176
2017 PS-02 52 29 5 10 5 0 0 81 14 21
2017 PS-03 29 46 14 10 2 0 0 74 11 105
2017 PS-04 37 44 7 12 0 0 0 81 12 43

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 6 20 20 24 17 12 1 31 47 127
2018 PS-03 4 16 24 23 20 14 0 23 49 80
2018 PS-04 17 28 7 31 14 3 0 46 46 29
2017 PS 8 26 15 17 15 18 2 42 39 175
2017 PS-02 14 19 5 10 19 33 0 50 43 21
2017 PS-03 4 21 17 19 13 22 3 33 44 104
2017 PS-04 16 39 16 14 12 2 0 57 26 43
2014 PS 8 20 18 19 23 11 1 32 48 208
2014 PS-02 4 20 16 24 28 8 0 26 57 25
2014 PS-03 9 17 17 19 21 15 2 31 49 124
2014 PS-04 10 31 19 13 23 4 0 42 38 52

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 34 38 16 7 5 0 0 72 12 128
2018 PS-03 30 37 21 6 6 0 0 67 12 82
2018 PS-04 39 46 7 7 0 0 0 86 7 28
2017 PS 35 38 11 9 6 1 0 74 15 176
2017 PS-02 62 24 0 5 5 5 0 90 10 21
2017 PS-03 27 44 12 10 7 1 0 71 16 105
2017 PS-04 46 26 16 7 5 0 0 72 12 43
2014 PS 30 40 9 11 9 0 1 70 20 208
2014 PS-02 52 32 8 0 8 0 0 84 8 25
2014 PS-03 31 37 12 10 9 0 1 69 19 124
2014 PS-04 17 46 6 19 12 0 0 63 31 52
2011 PS 28 37 13 14 8 0 0 65 22 207
2011 PS-02 30 37 3 17 13 0 0 67 30 30
2011 PS-03 29 38 15 11 6 0 1 67 18 125
2011 PS-04 24 38 12 19 7 0 0 62 26 42
2008 PS 26 35 13 13 12 1 1 62 25 181
2008 PS-02 41 22 7 4 26 0 0 63 30 27
2008 PS-03 24 37 15 11 11 1 1 62 23 108
2008 PS-04 21 34 10 24 10 0 0 55 34 29

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 18 48 21 12 0 0 0 67 12 33
2018 PS-04 19 50 19 12 0 0 0 69 12 26
2017 PS 25 40 10 19 0 0 6 69 20 52
2017 PS-04 28 43 8 17 0 0 5 74 18 40
2014 PS 16 47 12 12 8 2 2 66 21 49
2014 PS-04 18 44 13 11 9 2 2 65 21 45

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 15 55 9 15 6 0 0 70 21 130
2018 PS-03 15 57 7 16 5 0 0 72 21 82
2018 PS-04 21 41 10 14 14 0 0 62 28 29
2017 PS 19 46 10 13 11 0 0 66 24 175
2017 PS-02 45 35 5 5 10 0 0 80 15 20
2017 PS-03 15 45 10 19 11 0 0 60 30 105
2017 PS-04 21 51 16 5 7 0 0 72 12 43
2014 PS 9 28 11 26 25 0 1 38 51 208
2014 PS-02 4 48 8 20 20 0 0 52 40 25
2014 PS-03 8 27 12 27 26 0 1 35 53 124
2014 PS-04 12 25 10 27 27 0 0 37 54 52
2011 PS 28 43 6 15 7 1 0 71 22 209
2011 PS-02 26 52 3 6 13 0 0 77 19 31
2011 PS-03 29 43 5 17 6 0 0 72 23 126
2011 PS-04 24 36 12 14 10 5 0 63 25 42
2008 PS 19 47 6 15 13 1 0 66 28 181
2008 PS-02 26 33 0 15 26 0 0 59 41 27
2008 PS-03 17 51 6 17 9 1 0 68 26 108
2008 PS-04 17 41 14 10 17 0 0 59 28 29

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 48 40 6 5 2 0 0 88 6 130
2018 PS-03 51 38 6 4 1 0 0 89 5 82
2018 PS-04 34 52 7 7 0 0 0 86 7 29
2017 PS 53 39 4 2 2 0 0 92 4 176
2017 PS-02 71 29 0 0 0 0 0 100 0 21
2017 PS-03 54 36 6 2 2 0 0 90 4 105
2017 PS-04 47 46 2 5 0 0 0 93 5 43
2014 PS 45 42 7 4 2 0 1 87 6 208
2014 PS-02 64 32 0 4 0 0 0 96 4 25
2014 PS-03 46 40 9 2 2 0 1 87 4 124
2014 PS-04 33 50 4 10 4 0 0 83 13 52
2011 PS 56 32 6 4 3 0 0 88 7 209
2011 PS-02 58 23 10 6 3 0 0 81 10 31
2011 PS-03 60 30 4 3 2 0 0 90 6 126
2011 PS-04 36 45 10 5 5 0 0 81 10 42
2008 PS 45 45 4 3 2 1 0 91 5 181
2008 PS-02 52 44 4 0 0 0 0 96 0 27
2008 PS-03 44 45 3 5 2 1 0 91 7 108
2008 PS-04 48 41 7 0 3 0 0 90 3 29

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 50 39 2 6 3 0 0 88 9 129
2018 PS-03 56 33 2 5 4 0 0 89 9 82
2018 PS-04 39 50 0 7 4 0 0 89 11 28
2017 PS 56 34 3 4 3 0 0 89 7 176
2017 PS-02 62 33 0 5 0 0 0 95 5 21
2017 PS-03 57 31 6 1 5 0 0 89 6 105
2017 PS-04 54 37 0 9 0 0 0 91 9 43
2014 PS 50 39 3 4 3 0 1 90 7 208
2014 PS-02 72 20 0 4 4 0 0 92 8 25
2014 PS-03 52 37 3 4 3 0 1 90 7 124
2014 PS-04 37 56 4 2 2 0 0 92 4 52
2011 PS 65 27 3 3 1 0 0 92 4 209
2011 PS-02 68 23 0 6 3 0 0 90 10 31
2011 PS-03 68 26 2 2 1 0 0 94 3 126
2011 PS-04 55 29 10 2 2 2 0 85 5 42
2008 PS 58 36 2 3 1 0 0 94 4 181
2008 PS-02 56 41 0 4 0 0 0 96 4 27
2008 PS-03 59 34 3 3 1 0 0 94 4 108
2008 PS-04 55 34 3 3 3 0 0 90 7 29

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 9 35 25 16 14 1 1 45 30 130
2018 PS-03 9 33 27 15 15 1 1 43 30 82
2018 PS-04 3 38 21 17 21 0 0 41 38 29
2017 PS 18 32 17 19 11 2 1 51 31 176
2017 PS-02 38 29 5 24 0 5 0 70 25 21
2017 PS-03 13 30 23 16 14 3 1 45 32 105
2017 PS-04 23 37 9 23 7 0 0 61 30 43
2014 PS 9 21 16 21 30 3 1 31 53 208
2014 PS-02 20 16 20 16 20 4 4 39 39 25
2014 PS-03 6 19 17 24 30 4 1 26 56 124
2014 PS-04 6 27 15 19 33 0 0 33 52 52
2011 PS 18 33 11 21 14 2 0 52 36 209
2011 PS-02 29 23 10 19 19 0 0 52 39 31
2011 PS-03 15 36 11 24 13 2 0 52 37 126
2011 PS-04 21 29 14 12 17 5 2 54 31 42
2008 PS 14 29 17 23 15 1 0 44 39 181
2008 PS-02 33 19 11 15 19 4 0 54 35 27
2008 PS-03 10 28 21 25 15 1 0 38 40 108
2008 PS-04 14 34 10 24 17 0 0 48 41 29

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 17 28 15 15 21 2 2 47 38 130
2018 PS-03 15 27 20 12 22 2 2 44 36 82
2018 PS-04 21 34 3 31 10 0 0 55 41 29
2017 PS 23 27 19 10 15 5 1 53 27 176
2017 PS-02 24 33 19 10 14 0 0 57 24 21
2017 PS-03 20 26 19 13 12 8 2 51 28 105
2017 PS-04 33 28 19 5 16 0 0 61 21 43
2014 PS 11 27 18 18 19 2 4 41 39 208
2014 PS-02 16 40 12 16 12 4 0 58 29 25
2014 PS-03 9 24 21 17 20 3 5 36 41 124
2014 PS-04 13 33 15 17 17 0 4 48 36 52
2011 PS 17 29 12 19 16 1 5 49 37 209
2011 PS-02 16 23 3 16 26 3 13 46 50 31
2011 PS-03 15 33 17 17 14 1 4 50 33 126
2011 PS-04 29 17 10 24 17 2 2 48 43 42
2008 PS 13 34 14 17 17 3 1 49 36 180
2008 PS-02 23 35 8 12 15 8 0 63 29 26
2008 PS-03 11 32 16 18 18 4 2 46 37 108
2008 PS-04 10 41 14 17 17 0 0 52 34 29

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 15 36 20 16 13 0 0 51 29 130
2018 PS-03 16 26 24 21 13 0 0 41 34 82
2018 PS-04 14 55 17 0 14 0 0 69 14 29
2017 PS 23 36 11 16 13 0 1 59 29 176
2017 PS-02 38 43 14 5 0 0 0 81 5 21
2017 PS-03 18 31 13 20 16 0 1 50 37 105
2017 PS-04 26 47 7 9 12 0 0 72 21 43
2014 PS 6 32 12 30 19 0 1 39 49 207
2014 PS-02 16 36 4 36 8 0 0 52 44 25
2014 PS-03 4 26 13 34 22 0 1 30 57 123
2014 PS-04 6 42 17 21 13 0 0 48 35 52
2011 PS 15 42 11 20 12 0 0 58 32 208
2011 PS-02 23 39 10 10 19 0 0 61 29 31
2011 PS-03 10 43 10 25 13 0 0 52 37 126
2011 PS-04 29 38 14 17 2 0 0 67 19 42

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 15 41 16 17 11 0 0 56 28 130
2018 PS-03 16 32 20 20 13 0 0 48 33 82
2018 PS-04 14 59 17 10 0 0 0 72 10 29
2017 PS 20 35 16 14 14 0 0 56 28 176
2017 PS-02 29 48 5 10 10 0 0 76 19 21
2017 PS-03 15 28 22 17 18 0 0 43 35 105
2017 PS-04 28 47 9 7 9 0 0 74 16 43
2014 PS 9 32 21 17 20 0 1 42 37 208
2014 PS-02 16 36 16 20 8 4 0 54 29 25
2014 PS-03 6 29 24 17 24 0 1 36 40 124
2014 PS-04 12 38 19 13 17 0 0 50 31 52

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 17 37 25 11 11 0 0 54 22 130
2018 PS-03 16 41 23 6 13 0 0 57 20 82
2018 PS-04 21 34 24 14 7 0 0 55 21 29
2017 PS 20 37 18 15 10 0 0 57 25 175
2017 PS-02 38 24 10 24 5 0 0 62 29 21
2017 PS-03 15 34 23 17 11 0 0 49 28 104
2017 PS-04 23 47 14 9 7 0 0 70 16 43
2014 PS 10 35 20 20 14 0 1 45 35 208
2014 PS-02 28 24 12 32 4 0 0 52 36 25
2014 PS-03 6 34 22 21 15 1 1 41 37 124
2014 PS-04 10 38 21 15 15 0 0 48 31 52
2011 PS 23 40 14 11 11 0 0 64 22 209
2011 PS-02 23 42 10 13 13 0 0 65 26 31
2011 PS-03 22 40 18 10 9 0 1 62 19 126
2011 PS-04 31 31 10 14 14 0 0 62 29 42

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 10 32 27 14 12 5 0 44 27 130
2018 PS-03 9 26 32 15 15 5 0 36 31 82
2018 PS-04 14 55 21 7 3 0 0 69 10 29
2017 PS 15 33 18 15 14 5 0 50 31 176
2017 PS-02 38 24 19 10 5 5 0 65 15 21
2017 PS-03 9 27 20 20 18 7 0 38 41 105
2017 PS-04 19 49 14 5 12 2 0 69 17 43

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 28 41 16 8 7 0 0 69 15 130
2018 PS-03 29 37 20 10 5 0 0 66 15 82
2018 PS-04 17 59 10 7 7 0 0 76 14 29
2017 PS 31 39 13 10 7 0 0 70 17 176
2017 PS-02 62 29 0 10 0 0 0 90 10 21
2017 PS-03 26 43 13 11 7 0 0 69 18 105
2017 PS-04 30 37 19 7 7 0 0 68 14 43
2014 PS 19 33 21 16 10 0 1 53 26 208
2014 PS-02 32 24 20 12 12 0 0 56 24 25
2014 PS-03 17 35 23 15 9 0 2 53 24 124
2014 PS-04 17 35 15 17 13 0 2 53 31 52
2011 PS 26 42 12 10 10 0 0 68 20 209
2011 PS-02 32 29 10 16 13 0 0 61 29 31
2011 PS-03 25 43 10 11 10 0 1 69 21 126
2011 PS-04 26 40 19 5 10 0 0 67 14 42

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 24 24 27 13 12 0 0 48 25 130
2018 PS-03 32 22 23 15 9 0 0 54 23 82
2018 PS-04 7 34 38 3 17 0 0 41 21 29
2017 PS 23 30 23 15 9 0 1 53 24 176
2017 PS-02 33 19 10 24 10 0 5 55 35 21
2017 PS-03 27 35 23 10 5 0 0 62 15 105
2017 PS-04 9 26 30 21 14 0 0 35 35 43
2014 PS 20 37 20 11 11 0 1 58 22 208
2014 PS-02 4 52 36 8 0 0 0 56 8 25
2014 PS-03 25 39 17 8 11 0 1 64 19 124
2014 PS-04 17 29 17 21 15 0 0 46 37 52
2011 PS 15 32 24 15 13 1 0 48 28 208
2011 PS-02 16 19 39 13 13 0 0 35 26 31
2011 PS-03 17 32 21 14 16 1 0 49 30 125
2011 PS-04 10 40 19 21 7 2 0 51 29 42
2008 PS 13 31 27 19 10 0 0 44 29 181
2008 PS-02 26 33 33 4 4 0 0 59 7 27
2008 PS-03 13 33 25 19 9 0 0 46 29 108
2008 PS-04 3 28 24 28 17 0 0 31 45 29

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 PS 19 51 29 129
2018 PS-03 18 56 26 82
2018 PS-04 18 50 32 28
2017 PS 14 62 25 175
2017 PS-02 14 62 24 21
2017 PS-03 10 66 25 105
2017 PS-04 21 51 28 43
2014 PS 16 46 39 208
2014 PS-02 8 44 48 25
2014 PS-03 13 46 40 124
2014 PS-04 25 42 33 52
2011 PS 22 51 27 207
2011 PS-02 37 40 23 30
2011 PS-03 19 53 28 125
2011 PS-04 21 52 26 42

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 PS 36 16 8 28 0 12 25
2018 PS-03 33 20 0 27 0 20 15
2017 PS 33 13 13 29 0 13 24
2017 PS-03 40 0 10 50 0 0 10
2014 PS 24 12 18 42 9999 3 33
2014 PS-03 18 12 29 41 9999 0 17
2014 PS-04 31 15 8 38 9999 8 13
2011 PS 15 17 13 43 9999 11 46
2011 PS-02 0 25 25 42 9999 8 12
2011 PS-03 22 4 9 52 9999 13 23
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 33 51 12 2 2 0 0 84 5 130
2018 PS-03 32 51 11 2 4 0 0 83 6 82
2018 PS-04 38 48 10 3 0 0 0 86 3 29
2017 PS 38 43 12 5 2 0 1 81 7 176
2017 PS-02 52 29 10 10 0 0 0 81 10 21
2017 PS-03 33 45 14 4 3 0 1 79 7 105
2017 PS-04 44 44 9 2 0 0 0 88 2 43
2014 PS 27 46 13 9 5 0 1 74 13 208
2014 PS-02 16 68 8 8 0 0 0 84 8 25
2014 PS-03 29 39 16 9 6 0 1 69 15 124
2014 PS-04 25 54 8 6 6 2 0 80 12 52
2011 PS 40 44 7 5 4 0 0 85 9 209
2011 PS-02 39 45 3 10 3 0 0 84 13 31
2011 PS-03 41 45 6 5 3 0 0 87 8 126
2011 PS-04 40 40 12 2 5 0 0 81 7 42
2008 PS 43 42 8 4 2 1 0 86 6 181
2008 PS-02 41 41 7 7 0 4 0 85 8 27
2008 PS-03 41 43 10 4 3 0 0 83 6 108
2008 PS-04 52 45 3 0 0 0 0 97 0 29

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 16 52 17 9 5 1 0 68 15 130
2018 PS-03 17 48 16 12 6 1 0 65 19 82
2018 PS-04 14 62 14 7 3 0 0 76 10 29
2017 PS 25 41 16 10 5 2 0 68 16 176
2017 PS-02 48 29 5 14 5 0 0 76 19 21
2017 PS-03 17 42 20 10 7 4 0 61 18 105
2017 PS-04 35 44 12 7 2 0 0 79 9 43
2014 PS 15 43 20 13 8 0 1 58 21 208
2014 PS-02 28 44 4 12 12 0 0 72 24 25
2014 PS-03 10 44 20 15 9 1 1 55 24 124
2014 PS-04 19 38 29 10 4 0 0 58 13 52
2011 PS 18 43 20 12 6 1 0 62 18 209
2011 PS-02 10 39 23 16 13 0 0 48 29 31
2011 PS-03 21 40 20 11 6 1 1 62 18 126
2011 PS-04 19 48 21 10 0 2 0 68 10 42

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 12 32 28 21 5 0 1 26 45 130
2018 PS-03 12 32 26 23 6 0 1 30 44 82
2018 PS-04 7 45 34 10 3 0 0 14 52 29
2017 PS 9 32 36 14 6 2 1 20 43 176
2017 PS-02 0 29 48 10 10 5 0 20 30 21
2017 PS-03 9 32 32 18 7 1 1 25 42 105
2017 PS-04 9 37 39 7 2 2 2 10 49 43
2014 PS 9 30 41 13 5 0 1 18 40 207
2014 PS-02 12 40 20 16 8 4 0 25 54 25
2014 PS-03 9 23 47 13 7 0 2 20 32 124
2014 PS-04 10 39 37 14 0 0 0 14 49 51
2011 PS 9 26 34 20 8 1 1 29 36 209
2011 PS-02 16 32 29 10 6 6 0 17 52 31
2011 PS-03 9 25 35 21 10 0 2 31 34 126
2011 PS-04 2 31 33 24 7 2 0 32 34 42
2008 PS 5 25 37 26 6 0 1 32 30 180
2008 PS-02 4 19 41 22 15 0 0 37 22 27
2008 PS-03 6 23 36 28 6 0 2 34 29 108
2008 PS-04 4 46 25 25 0 0 0 25 50 28

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 13 23 37 23 3 0 1 26 36 130
2018 PS-03 10 27 32 26 5 0 1 31 37 82
2018 PS-04 24 17 45 14 0 0 0 14 41 29
2017 PS 12 26 31 21 6 2 1 28 40 175
2017 PS-02 14 14 24 38 5 5 0 45 30 21
2017 PS-03 12 23 31 22 8 3 2 31 36 104
2017 PS-04 9 39 40 9 2 0 0 12 49 43
2014 PS 11 30 38 10 7 2 1 18 43 208
2014 PS-02 16 24 48 4 4 4 0 8 42 25
2014 PS-03 10 26 35 15 9 2 2 26 38 124
2014 PS-04 12 38 44 4 2 0 0 6 50 52
2011 PS 11 22 33 24 8 2 1 33 34 209
2011 PS-02 29 26 29 10 6 0 0 16 55 31
2011 PS-03 10 19 33 25 10 2 2 36 30 126
2011 PS-04 7 26 31 33 0 2 0 34 34 42
2008 PS 11 30 32 19 7 1 1 26 41 180
2008 PS-02 11 33 37 4 11 0 4 15 46 27
2008 PS-03 11 29 33 19 6 0 1 26 40 108
2008 PS-04 11 32 32 21 4 0 0 25 43 28

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 13 25 33 13 13 1 2 27 39 129
2018 PS-03 12 22 31 14 17 1 2 32 36 81
2018 PS-04 10 31 45 14 0 0 0 14 41 29
2017 PS 13 26 27 19 9 5 2 30 41 175
2017 PS-02 10 19 10 29 14 14 5 53 35 21
2017 PS-03 10 22 28 23 11 4 2 36 34 105
2017 PS-04 17 38 33 10 0 2 0 10 56 42
2014 PS 20 28 25 13 7 2 5 22 52 208
2014 PS-02 8 44 20 20 8 0 0 28 52 25
2014 PS-03 20 20 27 13 9 3 7 25 45 124
2014 PS-04 23 38 23 10 2 0 4 12 64 52
2011 PS 13 16 29 22 11 3 7 36 32 209
2011 PS-02 6 16 32 19 16 3 6 39 25 31
2011 PS-03 12 13 28 26 10 2 8 41 28 126
2011 PS-04 19 17 31 17 7 5 5 26 39 42
2008 PS 14 23 27 23 8 1 3 33 39 179
2008 PS-02 4 19 33 22 19 0 4 42 23 27
2008 PS-03 12 21 23 29 9 2 3 40 35 107
2008 PS-04 28 31 28 14 0 0 0 14 59 29

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 12 22 38 16 10 1 0 27 35 129
2018 PS-03 12 18 44 13 11 1 0 25 31 82
2018 PS-04 11 36 32 18 4 0 0 21 46 28
2017 PS 5 21 42 22 10 1 0 32 26 175
2017 PS-02 0 10 33 29 24 5 0 55 10 21
2017 PS-03 7 18 41 25 10 0 0 34 25 105
2017 PS-04 5 33 44 14 5 0 0 19 37 43
2014 PS 10 21 45 16 7 0 1 23 31 207
2014 PS-02 0 8 60 20 8 4 0 29 8 25
2014 PS-03 10 19 42 18 8 0 2 27 30 123
2014 PS-04 12 29 48 8 4 0 0 12 40 52
2011 PS 12 19 37 21 9 0 1 30 32 207
2011 PS-02 13 16 29 26 16 0 0 42 29 31
2011 PS-03 10 18 38 25 8 0 2 33 28 125
2011 PS-04 17 20 44 10 7 2 0 18 38 41
2008 PS 8 22 45 18 6 0 1 24 31 181
2008 PS-02 7 0 44 26 22 0 0 48 7 27
2008 PS-03 10 23 43 19 4 0 1 23 34 108
2008 PS-04 3 34 52 10 0 0 0 10 38 29

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 41 25 26 7 2 0 0 9 66 128
2018 PS-03 33 26 30 9 3 0 0 11 59 80
2018 PS-04 55 28 17 0 0 0 0 0 83 29
2017 PS 29 30 25 8 7 1 1 15 60 175
2017 PS-02 29 10 33 19 5 5 0 25 40 21
2017 PS-03 22 33 27 8 10 0 1 17 55 104
2017 PS-04 42 35 19 2 2 0 0 5 77 43
2014 PS 42 32 18 5 2 0 1 8 74 208
2014 PS-02 48 32 8 8 4 0 0 12 80 25
2014 PS-03 35 33 23 6 2 0 2 8 69 124
2014 PS-04 54 29 12 4 2 0 0 6 83 52
2011 PS 28 28 24 9 8 1 2 17 58 209
2011 PS-02 32 26 16 10 13 3 0 23 60 31
2011 PS-03 26 26 26 11 7 0 3 19 54 126
2011 PS-04 29 33 29 2 5 2 0 7 63 42
2008 PS 28 29 25 12 3 2 1 15 59 180
2008 PS-02 22 22 33 4 11 7 0 16 48 27
2008 PS-03 29 26 25 15 2 1 2 17 57 107
2008 PS-04 31 41 17 10 0 0 0 10 72 29

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 18 24 29 19 6 2 2 26 43 129
2018 PS-03 17 17 30 23 9 1 2 33 36 81
2018 PS-04 21 34 31 14 0 0 0 14 55 29
2017 PS 16 26 27 18 10 1 2 28 44 176
2017 PS-02 10 10 48 29 5 0 0 33 19 21
2017 PS-03 11 28 25 18 14 1 3 34 41 105
2017 PS-04 28 33 23 12 5 0 0 16 60 43
2014 PS 13 21 32 21 9 0 3 31 36 207
2014 PS-02 16 20 32 20 8 0 4 29 38 25
2014 PS-03 10 21 29 23 13 0 3 37 33 123
2014 PS-04 17 19 40 19 2 0 2 22 37 52
2011 PS 15 22 30 17 11 1 3 30 39 209
2011 PS-02 23 10 45 13 6 0 3 20 33 31
2011 PS-03 14 21 26 20 14 2 3 36 37 126
2011 PS-04 17 26 29 14 10 2 2 25 45 42
2008 PS 22 33 22 14 6 1 2 20 57 180
2008 PS-02 19 37 19 11 11 4 0 23 58 27
2008 PS-03 20 34 22 16 5 0 3 21 56 108
2008 PS-04 36 32 21 7 4 0 0 11 68 28

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 26 34 26 6 4 2 2 11 63 128
2018 PS-03 25 31 28 8 5 3 1 13 58 80
2018 PS-04 21 45 28 3 0 0 3 4 68 29
2017 PS 28 27 32 6 4 1 2 10 57 176
2017 PS-02 33 5 52 5 0 5 0 5 40 21
2017 PS-03 26 34 26 5 6 1 3 11 62 105
2017 PS-04 28 23 40 7 2 0 0 9 51 43
2014 PS 34 26 29 4 3 0 4 7 62 208
2014 PS-02 32 40 12 8 4 4 0 12 75 25
2014 PS-03 28 28 31 2 5 0 6 8 59 124
2014 PS-04 44 15 35 4 0 0 2 4 61 52

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 30 28 14 17 9 0 1 59 27 128
2018 PS-03 28 31 11 16 13 0 1 59 29 80
2018 PS-04 41 24 14 17 3 0 0 66 21 29
2017 PS 38 35 8 9 9 1 1 74 18 176
2017 PS-02 62 10 10 14 5 0 0 71 19 21
2017 PS-03 33 37 9 10 9 1 1 72 19 105
2017 PS-04 35 46 7 5 7 0 0 81 12 43
2014 PS 31 36 10 16 7 0 1 67 23 207
2014 PS-02 44 28 4 12 12 0 0 72 24 25
2014 PS-03 25 37 13 17 6 0 2 64 23 123
2014 PS-04 37 37 4 13 10 0 0 73 23 52

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 30 43 13 9 5 0 1 73 14 127
2018 PS-03 33 38 11 9 8 0 1 72 17 79
2018 PS-04 24 52 10 14 0 0 0 76 14 29
2017 PS 36 39 8 11 6 1 0 75 17 176
2017 PS-02 48 33 0 14 5 0 0 81 19 21
2017 PS-03 37 37 8 11 6 1 0 75 17 105
2017 PS-04 32 44 12 5 7 0 0 77 12 43
2014 PS 38 38 7 10 7 0 1 77 17 208
2014 PS-02 48 40 0 8 4 0 0 88 12 25
2014 PS-03 39 35 6 11 7 0 1 75 18 124
2014 PS-04 33 44 10 6 6 2 0 78 12 52

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 27 41 20 6 3 2 0 70 10 128
2018 PS-03 29 38 21 6 5 1 0 67 11 80
2018 PS-04 28 45 21 7 0 0 0 72 7 29

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 30 46 11 4 6 2 0 78 10 128
2018 PS-03 31 42 11 4 9 4 0 76 13 81
2018 PS-04 25 57 11 4 4 0 0 82 7 28
2017 PS 35 40 16 2 3 3 0 78 5 176
2017 PS-02 52 29 5 10 5 0 0 81 14 21
2017 PS-03 30 39 21 1 4 5 0 73 5 105
2017 PS-04 35 51 14 0 0 0 0 86 0 43
2014 PS 30 41 13 6 3 5 1 76 10 208
2014 PS-02 44 32 8 8 0 8 0 83 9 25
2014 PS-03 25 41 15 6 6 6 2 71 13 124
2014 PS-04 37 48 8 4 0 4 0 88 4 52

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 23 43 17 9 7 1 0 67 16 128
2018 PS-03 23 40 20 7 9 1 0 64 16 81
2018 PS-04 25 50 14 7 4 0 0 75 11 28
2017 PS 26 48 14 6 5 2 0 75 11 176
2017 PS-02 38 52 0 5 5 0 0 90 10 21
2017 PS-03 22 46 18 8 4 3 0 70 12 105
2017 PS-04 30 51 9 2 7 0 0 81 9 43
2014 PS 24 40 18 10 5 2 1 66 15 208
2014 PS-02 32 44 16 8 0 0 0 76 8 25
2014 PS-03 20 38 19 13 6 2 2 61 20 124
2014 PS-04 31 42 15 6 2 4 0 76 8 52
2011 PS 26 42 14 9 5 4 0 71 15 207
2011 PS-02 31 34 10 10 10 3 0 68 21 29
2011 PS-03 26 39 13 10 6 5 0 68 18 126
2011 PS-04 19 55 19 2 0 5 0 78 3 42

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 27 49 8 7 9 0 0 76 17 127
2018 PS-03 25 45 11 5 14 0 0 70 19 80
2018 PS-04 25 57 0 14 4 0 0 82 18 28
2017 PS 28 44 11 9 7 1 0 73 16 176
2017 PS-02 48 33 5 10 5 0 0 81 14 21
2017 PS-03 22 46 16 9 7 1 0 68 15 105
2017 PS-04 37 42 5 12 5 0 0 79 16 43
2014 PS 29 35 17 11 6 0 1 65 18 208
2014 PS-02 40 44 4 8 4 0 0 84 12 25
2014 PS-03 29 28 21 11 8 1 2 59 19 124
2014 PS-04 27 46 12 13 2 0 0 73 15 52
2011 PS 29 43 12 9 8 0 0 72 17 206
2011 PS-02 21 45 7 14 14 0 0 66 28 29
2011 PS-03 32 41 10 8 9 0 0 73 17 125
2011 PS-04 26 45 17 10 2 0 0 71 12 42
2008 PS 27 39 10 14 10 0 0 65 24 181
2008 PS-02 30 44 4 7 15 0 0 74 22 27
2008 PS-03 27 38 7 19 9 0 0 65 28 108
2008 PS-04 17 45 17 10 10 0 0 62 21 29

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 16 30 16 20 14 3 1 48 35 128
2018 PS-03 15 28 16 18 19 4 1 45 38 80
2018 PS-04 21 34 10 24 10 0 0 55 34 29
2017 PS 23 33 13 15 12 2 2 59 28 176
2017 PS-02 43 24 10 14 10 0 0 67 24 21
2017 PS-03 21 29 14 19 10 4 3 53 32 105
2017 PS-04 21 49 9 9 12 0 0 70 21 43
2014 PS 21 32 16 15 11 1 3 56 28 208
2014 PS-02 32 28 12 16 8 0 4 63 25 25
2014 PS-03 17 29 17 17 13 2 5 49 33 124
2014 PS-04 29 40 12 12 8 0 0 69 19 52

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 28 48 12 9 3 0 0 76 12 130
2018 PS-03 24 50 10 11 5 0 0 74 16 82
2018 PS-04 38 55 3 3 0 0 0 93 3 29
2017 PS 44 36 6 9 4 1 0 82 13 176
2017 PS-02 71 14 0 10 5 0 0 86 14 21
2017 PS-03 36 39 9 10 4 2 0 77 15 105
2017 PS-04 51 42 2 2 2 0 0 93 5 43
2014 PS 40 36 8 7 8 1 1 77 15 208
2014 PS-02 52 24 4 16 4 0 0 76 20 25
2014 PS-03 35 35 10 6 11 2 1 73 17 124
2014 PS-04 42 44 6 6 2 0 0 87 8 52
2011 PS 39 39 5 8 7 1 0 80 15 208
2011 PS-02 42 29 3 13 13 0 0 71 26 31
2011 PS-03 38 41 6 7 7 1 0 80 15 125
2011 PS-04 36 43 7 5 5 2 2 83 10 42
2008 PS 38 38 8 11 4 0 1 77 15 181
2008 PS-02 48 26 11 7 7 0 0 74 15 27
2008 PS-03 35 40 8 12 3 0 2 76 15 108
2008 PS-04 41 38 3 10 7 0 0 79 17 29

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 22 41 21 9 7 1 0 63 16 129
2018 PS-03 16 46 19 10 9 1 0 63 19 81
2018 PS-04 28 41 21 7 3 0 0 69 10 29

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 11 32 15 20 17 5 0 45 39 130
2018 PS-03 11 32 13 17 21 6 0 45 40 82
2018 PS-04 14 41 17 17 10 0 0 55 28 29
2017 PS 17 26 14 19 16 8 0 47 38 175
2017 PS-02 29 29 5 19 14 5 0 60 35 21
2017 PS-03 12 24 14 22 16 12 0 40 43 104
2017 PS-04 23 33 21 9 12 2 0 57 21 43
2014 PS 11 24 17 17 22 7 2 39 43 208
2014 PS-02 12 16 12 12 36 8 4 32 55 25
2014 PS-03 8 22 20 17 24 9 1 33 45 124
2014 PS-04 19 31 13 19 10 4 4 54 31 52
2011 PS 9 21 17 22 19 10 2 34 46 209
2011 PS-02 3 3 10 29 39 16 0 8 81 31
2011 PS-03 9 25 17 21 18 10 2 38 44 126
2011 PS-04 14 19 26 19 7 10 5 39 31 42

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PS 22 78 130
2018 PS-03 21 79 82

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 PS 64 28

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 PS 57 28
2018 PS-03 59 17

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 PS 18 28

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 PS 0 28
2018 PS-03 0 17

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 PS 29 28
2018 PS-03 35 17

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 PS 54 28
2018 PS-03 59 17

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 PS 50 28
2018 PS-03 59 17

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 PS 32 28
2018 PS-03 53 17

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 PS 54 28
2018 PS-03 59 17

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 PS 61 28
2018 PS-03 65 17

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 PS 46 28
2018 PS-03 53 17

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 PS 0 28
2018 PS-03 0 17

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 PS 54 28
2018 PS-03 59 17

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 PS 29 28
2018 PS-03 35 17

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 PS 71 28

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 PS 43 28
2018 PS-03 47 17

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 PS 39 28
2018 PS-03 47 17

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 PS 18 28

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 PS 21 24

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 PS 0 24
2018 PS-03 0 14

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 PS 42 24
2018 PS-03 43 14

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 PS 63 24
2018 PS-03 64 14

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 PS 71 24
2018 PS-03 64 14

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 PS 0 24
2018 PS-03 0 14

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 10 21 21 16 16 14 2 37 38 129
2018 PS-03 7 21 17 17 19 16 2 35 44 81
2018 PS-04 17 28 14 14 14 10 3 52 32 29
2017 PS 10 20 19 13 12 22 4 41 34 176
2017 PS-02 19 19 5 19 5 24 10 57 36 21
2017 PS-03 8 16 19 14 13 26 4 34 39 105
2017 PS-04 12 28 26 7 9 16 2 49 20 43
2014 PS 6 22 21 12 15 17 6 36 36 207
2014 PS-02 12 12 12 20 20 4 20 31 53 25
2014 PS-03 4 18 21 13 15 25 4 31 40 123
2014 PS-04 10 31 27 8 13 8 4 46 24 52

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 16 36 22 12 12 2 0 52 25 129
2018 PS-03 11 37 22 12 15 2 0 49 28 81
2018 PS-04 28 31 17 17 7 0 0 59 24 29
2017 PS 16 33 18 13 11 9 1 54 26 176
2017 PS-02 24 38 14 5 10 10 0 68 16 21
2017 PS-03 13 35 13 12 12 12 1 56 29 105
2017 PS-04 21 28 30 14 5 0 2 50 19 43
2014 PS 10 35 21 16 9 7 1 49 28 208
2014 PS-02 16 28 8 28 16 4 0 46 46 25
2014 PS-03 7 34 24 16 9 9 2 46 27 124
2014 PS-04 12 44 21 12 8 4 0 58 20 52
2011 PS 15 41 14 15 10 5 0 59 26 207
2011 PS-02 13 23 17 23 17 7 0 39 43 30
2011 PS-03 14 40 13 16 11 6 0 57 29 126
2011 PS-04 20 54 12 10 2 2 0 75 13 41

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PS 7 93 130
2018 PS-03 10 90 82
2018 PS-04 0 100 29

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 12 23 25 7 5 24 4 49 17 130
2018 PS-03 13 22 26 5 9 24 1 48 18 82
2018 PS-04 10 34 14 17 0 17 7 59 23 29
2017 PS 14 20 21 3 5 32 5 54 13 176
2017 PS-02 24 19 5 10 10 24 10 64 29 21
2017 PS-03 10 17 25 4 4 36 5 45 13 105
2017 PS-04 23 23 21 0 2 30 0 67 3 43
2014 PS 9 22 22 4 4 31 7 51 14 208
2014 PS-02 8 32 12 0 4 24 20 72 7 25
2014 PS-03 6 15 24 6 6 35 7 36 22 124
2014 PS-04 17 37 17 0 0 27 2 76 0 52

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 20 36 26 6 5 5 0 60 12 129
2018 PS-03 20 34 27 5 9 6 0 57 14 82
2018 PS-04 21 41 24 14 0 0 0 62 14 29
2017 PS 25 34 15 6 4 15 1 70 12 176
2017 PS-02 43 29 10 10 5 5 0 75 15 21
2017 PS-03 20 32 18 6 5 18 1 65 13 105
2017 PS-04 33 37 12 2 0 16 0 83 3 43
2014 PS 20 32 22 6 4 15 1 62 12 208
2014 PS-02 16 36 24 4 4 16 0 62 9 25
2014 PS-03 17 27 26 6 6 17 2 54 14 124
2014 PS-04 27 44 13 4 0 12 0 80 4 52
2011 PS 29 37 14 8 2 11 0 73 11 208
2011 PS-02 17 23 20 10 7 23 0 52 22 30
2011 PS-03 32 33 14 10 2 10 0 72 12 126
2011 PS-04 29 52 10 5 0 5 0 85 5 42
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 48 30 13 2 6 0 0 79 9 128
2018 PS-03 48 28 15 2 7 0 0 76 10 82
2018 PS-04 54 36 7 0 4 0 0 89 4 28
2017 PS 61 23 9 3 3 1 0 85 6 176
2017 PS-02 90 10 0 0 0 0 0 100 0 21
2017 PS-03 55 25 12 3 3 2 0 82 6 105
2017 PS-04 65 23 5 2 5 0 0 88 7 43

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 16 42 24 14 5 0 0 57 19 127
2018 PS-03 11 43 26 15 5 0 0 54 20 80
2018 PS-04 21 46 14 11 7 0 0 68 18 28
2017 PS 18 46 16 13 6 1 0 64 20 175
2017 PS-02 33 43 19 5 0 0 0 76 5 21
2017 PS-03 15 45 16 14 8 1 0 61 22 104
2017 PS-04 19 53 9 12 7 0 0 72 19 43

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 7 31 18 23 21 0 0 38 44 129
2018 PS-03 7 26 17 26 23 0 0 33 49 81
2018 PS-04 7 48 14 17 14 0 0 55 31 29
2017 PS 9 27 13 27 23 1 0 36 51 176
2017 PS-02 19 38 5 10 29 0 0 57 38 21
2017 PS-03 7 24 14 32 21 2 0 31 54 105
2017 PS-04 12 28 16 23 21 0 0 40 44 43

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 6 12 21 20 41 0 0 18 61 130
2018 PS-03 5 13 21 18 43 0 0 18 61 82
2018 PS-04 3 7 24 24 41 0 0 10 66 29
2017 PS 8 18 23 14 37 0 0 26 51 176
2017 PS-02 5 24 19 19 33 0 0 29 52 21
2017 PS-03 10 22 17 14 36 0 0 32 50 105
2017 PS-04 5 7 35 9 44 0 0 12 53 43

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 4 19 29 25 22 0 0 23 48 130
2018 PS-03 4 23 34 21 18 0 0 27 39 82
2018 PS-04 3 10 28 34 24 0 0 14 59 29
2017 PS 6 18 32 22 21 1 0 24 43 176
2017 PS-02 10 19 19 24 24 5 0 30 50 21
2017 PS-03 6 21 35 23 15 0 0 27 38 105
2017 PS-04 2 12 37 21 28 0 0 14 49 43

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 15 25 28 20 12 0 0 41 32 130
2018 PS-03 17 24 28 20 11 0 0 41 30 82
2018 PS-04 3 28 41 21 7 0 0 31 28 29
2017 PS 14 33 27 15 10 1 0 47 25 175
2017 PS-02 20 35 25 10 5 5 0 58 16 20
2017 PS-03 14 37 24 14 10 0 0 51 25 105
2017 PS-04 7 26 39 16 9 2 0 33 26 43

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 5 21 28 20 25 0 1 26 46 130
2018 PS-03 7 24 30 17 20 0 1 32 37 82
2018 PS-04 0 7 24 34 34 0 0 7 69 29
2017 PS 10 22 26 20 19 1 2 33 41 176
2017 PS-02 10 33 19 14 19 5 0 45 35 21
2017 PS-03 14 22 24 19 16 1 4 38 37 105
2017 PS-04 2 14 35 23 26 0 0 16 49 43

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 35 31 14 6 7 0 8 71 14 130
2018 PS-03 41 29 11 4 5 0 10 78 9 82
2018 PS-04 17 38 24 14 7 0 0 55 21 29
2017 PS 35 30 15 6 7 1 7 70 14 176
2017 PS-02 48 33 5 5 5 5 0 85 10 21
2017 PS-03 44 26 12 4 4 1 10 78 9 105
2017 PS-04 9 42 23 12 12 0 2 52 24 43

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 16 34 24 14 12 0 0 50 26 129
2018 PS-03 12 40 25 12 11 0 0 52 23 81
2018 PS-04 14 31 21 24 10 0 0 45 34 29
2017 PS 17 31 27 17 8 1 1 48 25 175
2017 PS-02 14 52 24 10 0 0 0 67 10 21
2017 PS-03 17 29 26 18 8 1 1 47 26 104
2017 PS-04 16 30 26 19 9 0 0 47 28 43

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 15 26 34 13 12 0 0 41 25 129
2018 PS-03 17 25 31 12 15 0 0 42 27 81
2018 PS-04 0 31 55 10 3 0 0 31 14 29
2017 PS 17 25 27 16 13 1 1 43 30 176
2017 PS-02 24 24 38 5 5 5 0 50 10 21
2017 PS-03 18 24 23 17 15 1 2 43 33 105
2017 PS-04 14 28 30 16 12 0 0 42 28 43

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 9 29 36 13 12 0 1 38 25 129
2018 PS-03 9 31 40 10 10 0 1 40 20 81
2018 PS-04 3 24 41 21 10 0 0 28 31 29
2017 PS 13 25 30 20 11 1 0 38 32 175
2017 PS-02 24 14 38 5 14 5 0 40 20 21
2017 PS-03 15 25 30 18 11 1 0 41 29 104
2017 PS-04 2 28 30 26 14 0 0 30 40 43

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 27 37 23 9 3 0 1 64 13 128
2018 PS-03 30 37 22 5 5 0 1 68 10 81
2018 PS-04 17 45 24 14 0 0 0 62 14 29
2017 PS 27 34 22 9 5 1 1 63 15 175
2017 PS-02 33 43 19 5 0 0 0 76 5 21
2017 PS-03 29 32 19 10 6 2 2 63 17 105
2017 PS-04 24 33 29 7 7 0 0 57 14 42

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 17 32 23 15 12 0 1 50 27 128
2018 PS-03 17 32 30 9 11 0 1 50 20 81
2018 PS-04 4 36 11 36 14 0 0 39 50 28
2017 PS 13 27 27 15 15 2 1 41 31 175
2017 PS-02 10 38 14 14 24 0 0 48 38 21
2017 PS-03 16 27 26 17 10 3 1 45 29 105
2017 PS-04 5 24 33 12 26 0 0 29 38 42

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 25 31 20 11 13 0 0 56 24 129
2018 PS-03 23 30 20 12 15 0 0 53 27 81
2018 PS-04 21 34 17 10 17 0 0 55 28 29
2017 PS 34 33 19 5 9 1 0 67 14 176
2017 PS-02 24 43 24 5 5 0 0 67 10 21
2017 PS-03 31 34 17 7 10 1 0 66 16 105
2017 PS-04 42 26 21 2 9 0 0 68 12 43

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 60 19 4 2 8 2 5 86 10 129
2018 PS-03 58 17 6 1 10 2 5 81 12 81
2018 PS-04 66 17 0 3 7 0 7 89 11 29

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 47 25 9 6 9 2 2 75 16 129
2018 PS-03 46 22 9 7 11 1 4 71 19 81
2018 PS-04 55 31 7 0 7 0 0 86 7 29
2017 PS 63 19 6 5 4 1 2 85 9 176
2017 PS-02 62 29 5 0 0 0 5 95 0 21
2017 PS-03 64 16 7 6 5 1 2 82 11 105
2017 PS-04 60 26 5 5 2 0 2 88 7 43

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 35 35 18 8 4 0 1 70 12 127
2018 PS-03 29 39 19 8 5 0 1 68 13 80
2018 PS-04 50 21 18 7 4 0 0 71 11 28
2017 PS 42 30 15 6 6 1 1 73 12 175
2017 PS-02 48 24 24 5 0 0 0 71 5 21
2017 PS-03 38 30 16 6 8 2 1 70 14 105
2017 PS-04 48 31 10 7 5 0 0 79 12 42

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 49 24 11 9 6 0 1 74 15 127
2018 PS-03 48 20 15 9 8 0 1 68 16 80
2018 PS-04 57 29 4 7 4 0 0 86 11 28
2017 PS 57 18 14 4 5 1 1 76 9 176
2017 PS-02 67 19 14 0 0 0 0 86 0 21
2017 PS-03 54 21 11 4 8 1 1 77 12 105
2017 PS-04 61 14 16 5 2 0 2 76 7 43

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 39 11 7 2 2 0 39 82 6 127
2018 PS-03 43 3 3 0 1 0 51 92 3 80
2018 PS-04 29 36 21 4 7 0 4 67 11 28
2017 PS 45 9 6 2 3 0 35 83 8 176
2017 PS-02 52 5 0 0 0 0 43 100 0 21
2017 PS-03 46 4 2 0 2 0 47 93 4 105
2017 PS-04 40 23 16 9 7 0 5 66 17 43

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 66 11 12 4 1 0 6 82 5 126
2018 PS-03 63 10 14 4 1 0 8 79 5 79
2018 PS-04 68 14 11 7 0 0 0 82 7 28
2017 PS 59 26 6 2 0 1 7 91 2 176
2017 PS-02 43 33 14 5 0 0 5 80 5 21
2017 PS-03 54 28 5 3 0 1 10 91 3 105
2017 PS-04 74 19 5 0 0 0 2 95 0 43

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 78 7 4 2 4 0 6 90 6 127
2018 PS-03 76 8 4 3 3 0 8 91 5 80
2018 PS-04 89 4 4 0 4 0 0 93 4 28
2017 PS 72 16 2 2 3 0 5 93 5 176
2017 PS-02 62 24 0 0 5 0 10 95 5 21
2017 PS-03 68 18 3 3 2 0 7 92 5 105
2017 PS-04 86 9 0 2 2 0 0 95 5 43

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 51 30 14 2 0 0 3 84 2 127
2018 PS-03 53 24 18 3 0 0 4 79 3 80
2018 PS-04 54 39 7 0 0 0 0 93 0 28
2017 PS 53 28 12 3 0 1 3 84 4 176
2017 PS-02 62 14 14 5 0 0 5 80 5 21
2017 PS-03 47 31 14 4 0 1 3 81 4 105
2017 PS-04 65 23 7 2 0 0 2 90 2 43

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 5 19 47 19 10 0 0 24 29 130
2018 PS-03 2 18 52 21 6 0 0 21 27 82
2018 PS-04 7 24 34 17 17 0 0 31 34 29
2017 PS 3 22 41 23 10 1 0 25 33 176
2017 PS-02 10 14 33 19 19 5 0 25 40 21
2017 PS-03 3 25 44 20 9 0 0 28 29 105
2017 PS-04 0 21 40 32 5 2 0 21 38 43

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 19 21 46 13 1 0 0 14 40 130
2018 PS-03 17 21 52 10 0 0 0 10 38 82
2018 PS-04 17 28 31 21 3 0 0 24 45 29
2017 PS 12 33 38 14 3 0 0 18 45 176
2017 PS-02 10 29 38 19 5 0 0 24 38 21
2017 PS-03 12 31 40 12 4 0 0 16 44 105
2017 PS-04 7 42 33 16 2 0 0 19 49 43
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 6 9 26 23 34 2 0 6 94 130
2018 PS-03 5 10 28 22 34 1 0 5 95 82
2018 PS-04 3 7 31 28 31 0 0 3 97 29
2017 PS 18 15 22 16 25 4 0 19 81 176
2017 PS-02 14 5 5 33 24 19 0 18 82 21
2017 PS-03 20 18 22 13 24 3 0 21 79 105
2017 PS-04 16 12 28 19 26 0 0 16 84 43

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 PS 32 120
2018 PS-03 34 77
2018 PS-04 21 28
2017 PS 31 137
2017 PS-02 50 14
2017 PS-03 30 81
2017 PS-04 30 36

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 PS 73 120
2018 PS-03 74 77
2018 PS-04 68 28
2017 PS 57 137
2017 PS-02 64 14
2017 PS-03 58 81
2017 PS-04 56 36

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 PS 14 120
2018 PS-03 17 77
2018 PS-04 11 28
2017 PS 12 137
2017 PS-02 0 14
2017 PS-03 16 81
2017 PS-04 6 36

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 PS 33 120
2018 PS-03 31 77
2018 PS-04 32 28
2017 PS 47 137
2017 PS-02 50 14
2017 PS-03 41 81
2017 PS-04 58 36

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 PS 8 120
2018 PS-03 9 77
2018 PS-04 11 28
2017 PS 7 137
2017 PS-02 7 14
2017 PS-03 10 81
2017 PS-04 3 36

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 PS 50 120
2018 PS-03 52 77
2018 PS-04 50 28

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 PS 44 120
2018 PS-03 40 77
2018 PS-04 64 28
2017 PS 44 137
2017 PS-02 21 14
2017 PS-03 49 81
2017 PS-04 39 36

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 PS 1 26 20 16 5 32 113
2018 PS-03 1 26 17 17 6 33 72
2018 PS-04 0 23 27 12 0 38 26
2017 PS 2 34 21 21 4 18 131
2017 PS-02 0 42 0 25 0 33 12
2017 PS-03 4 32 25 19 4 16 77
2017 PS-04 0 31 22 22 6 19 36

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PS 13 88 120
2018 PS-03 9 91 77
2018 PS-04 7 93 28

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 27 17 14 14 18 1 9 49 36 128
2018 PS-03 25 17 17 14 16 0 11 47 33 81
2018 PS-04 25 18 11 18 21 0 7 46 42 28

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 3 14 13 29 40 0 2 17 70 119
2018 PS-03 1 12 13 33 39 0 1 13 73 76
2018 PS-04 0 18 14 18 46 0 4 19 67 28
2017 PS 4 11 11 31 38 2 2 16 73 137
2017 PS-02 7 21 0 36 36 0 0 29 71 14
2017 PS-03 2 15 12 27 36 4 4 19 68 81
2017 PS-04 6 0 14 39 42 0 0 6 81 36

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PS 1 8 6 16 65 1 4 9 85 120
2018 PS-03 0 8 6 12 68 1 5 8 85 77
2018 PS-04 0 0 7 25 68 0 0 0 93 28
2017 PS 1 4 8 18 61 3 5 6 86 137
2017 PS-02 7 7 0 21 57 7 0 15 85 14
2017 PS-03 0 6 11 20 52 2 9 7 81 81
2017 PS-04 0 0 3 11 83 3 0 0 97 36
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