2018 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - PG

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 32 46 15 5 2 0 0 78 7 41
2018 PG-02 29 33 24 10 5 0 0 62 14 21
2018 PG-04 31 62 8 0 0 0 0 92 0 13
2017 PG 18 54 11 14 3 0 0 72 17 34
2017 PG-02 13 50 13 21 4 0 0 62 25 22
2014 PG 36 45 14 2 2 0 0 81 5 42
2014 PG-02 32 52 12 4 0 0 0 84 4 25
2014 PG-04 45 36 18 0 0 0 0 82 0 11
2011 PG 46 41 5 2 5 0 0 88 7 41
2011 PG-02 54 35 4 4 4 0 0 88 8 26
2008 PG 34 50 3 9 3 0 0 84 13 32
2008 PG-02 30 55 5 10 0 0 0 85 10 20

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 25 50 8 10 8 0 0 75 18 40
2018 PG-02 15 50 5 20 10 0 0 65 30 20
2018 PG-04 31 46 15 0 8 0 0 77 8 13
2017 PG 20 33 21 14 11 0 0 54 25 34
2017 PG-02 17 34 16 17 17 0 0 51 33 22

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 49 39 10 2 0 0 0 88 2 41
2018 PG-02 43 33 19 5 0 0 0 76 5 21
2018 PG-04 54 46 0 0 0 0 0 100 0 13
2017 PG 48 38 6 3 6 0 0 86 8 34
2017 PG-02 42 37 9 4 8 0 0 79 13 22
2014 PG 57 36 5 2 0 0 0 93 2 42
2014 PG-02 48 44 4 4 0 0 0 92 4 25
2014 PG-04 64 36 0 0 0 0 0 100 0 11
2011 PG 78 17 2 2 0 0 0 95 2 41
2011 PG-02 77 15 4 4 0 0 0 92 4 26

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 34 54 12 0 0 0 0 88 0 41
2018 PG-02 33 43 24 0 0 0 0 76 0 21
2018 PG-04 31 69 0 0 0 0 0 100 0 13
2017 PG 29 57 6 6 3 0 0 86 8 34
2017 PG-02 25 53 9 8 4 0 0 79 13 22
2014 PG 43 33 17 5 2 0 0 76 7 42
2014 PG-02 40 40 8 8 4 0 0 80 12 25
2014 PG-04 55 27 18 0 0 0 0 82 0 11
2011 PG 51 37 7 2 2 0 0 88 5 41
2011 PG-02 62 27 4 4 4 0 0 88 8 26
2008 PG 47 38 13 0 3 0 0 84 3 32
2008 PG-02 50 30 20 0 0 0 0 80 0 20

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 25 25 30 15 5 0 0 50 20 40
2018 PG-02 19 29 24 24 5 0 0 48 29 21
2018 PG-04 42 8 42 8 0 0 0 50 8 12
2017 PG 26 20 28 9 17 0 0 46 26 33
2017 PG-02 29 17 17 13 25 0 0 45 38 22
2014 PG 17 45 17 14 2 5 0 65 18 42
2014 PG-02 12 52 12 16 4 4 0 67 21 25
2014 PG-04 27 18 27 18 0 9 0 50 20 11
2011 PG 37 34 12 12 5 0 0 71 17 41
2011 PG-02 38 35 12 12 4 0 0 73 15 26

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 24 41 24 10 0 0 0 66 10 41
2018 PG-02 14 48 24 14 0 0 0 62 14 21
2018 PG-04 38 31 31 0 0 0 0 69 0 13
2017 PG 29 25 17 17 11 0 0 54 29 33
2017 PG-02 33 21 8 21 17 0 0 54 38 22
2014 PG 19 33 33 10 0 5 0 55 10 42
2014 PG-02 16 32 32 16 0 4 0 50 17 25
2014 PG-04 27 27 36 0 0 9 0 60 0 11
2011 PG 39 34 12 10 5 0 0 73 15 41
2011 PG-02 38 35 8 15 4 0 0 73 19 26
2008 PG 28 25 28 16 3 0 0 53 19 32
2008 PG-02 35 20 20 25 0 0 0 55 25 20

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 24 29 24 15 2 5 0 56 18 41
2018 PG-02 14 29 19 29 0 10 0 47 32 21
2018 PG-04 31 31 31 0 8 0 0 62 8 13
2017 PG 19 14 31 12 21 3 0 34 33 32
2017 PG-02 13 13 25 13 31 4 0 28 46 21
2014 PG 21 24 38 7 7 2 0 46 15 42
2014 PG-02 12 20 44 12 12 0 0 32 24 25
2014 PG-04 36 18 36 0 0 9 0 60 0 11
2011 PG 39 27 12 10 10 2 0 68 20 41
2011 PG-02 35 27 12 15 12 0 0 62 27 26
2008 PG 22 28 22 19 6 3 0 52 26 32
2008 PG-02 20 25 15 30 5 5 0 47 37 20
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 45 33 8 8 8 0 0 78 15 40
2018 PG-02 43 24 5 14 14 0 0 67 29 21
2018 PG-04 46 38 15 0 0 0 0 85 0 13
2017 PG 34 28 17 11 8 0 3 63 20 34
2017 PG-02 33 25 8 17 13 0 4 60 31 22
2014 PG 33 50 5 5 5 0 2 85 10 42
2014 PG-02 28 48 4 8 8 0 4 79 17 25
2014 PG-04 27 64 9 0 0 0 0 91 0 11
2011 PG 46 24 10 7 7 5 0 74 15 41
2011 PG-02 46 19 15 8 4 8 0 71 13 26
2008 PG 41 22 9 16 6 6 0 67 23 32
2008 PG-02 35 15 10 20 10 10 0 56 33 20

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 38 30 18 8 8 0 0 68 15 40
2018 PG-02 33 19 24 14 10 0 0 52 24 21
2018 PG-04 46 31 15 0 8 0 0 77 8 13
2017 PG 28 33 11 14 8 0 6 65 23 34
2017 PG-02 24 34 4 17 13 0 8 64 32 22
2014 PG 33 40 10 5 10 0 2 76 15 42
2014 PG-02 24 48 4 4 16 0 4 75 21 25
2014 PG-04 45 27 18 9 0 0 0 73 9 11
2011 PG 51 20 12 10 5 2 0 73 15 41
2011 PG-02 46 19 12 15 4 4 0 68 20 26
2008 PG 28 34 13 19 6 0 0 63 25 32
2008 PG-02 30 20 15 25 10 0 0 50 35 20

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 45 33 8 10 5 0 0 78 15 40
2018 PG-02 43 24 5 19 10 0 0 67 29 21
2018 PG-04 46 46 8 0 0 0 0 92 0 13
2017 PG 34 30 11 17 8 0 0 64 25 34
2017 PG-02 33 33 0 21 13 0 0 66 34 22
2014 PG 38 38 5 10 7 2 0 78 17 42
2014 PG-02 32 32 8 16 8 4 0 67 25 25
2014 PG-04 36 55 0 0 9 0 0 91 9 11

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 32 34 20 5 7 2 0 68 13 41
2018 PG-02 24 33 19 5 14 5 0 60 20 21
2018 PG-04 46 38 8 8 0 0 0 85 8 13
2017 PG 26 22 23 11 14 3 0 50 26 33
2017 PG-02 29 25 17 4 21 4 0 56 26 22
2014 PG 19 31 29 17 0 5 0 53 18 42
2014 PG-02 12 40 24 16 0 8 0 57 17 25
2014 PG-04 18 27 27 27 0 0 0 45 27 11
2011 PG 27 32 20 5 12 5 0 62 18 41
2011 PG-02 23 38 15 8 12 4 0 64 20 26

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 29 24 32 5 7 2 0 55 13 41
2018 PG-02 29 24 29 5 14 0 0 52 19 21
2018 PG-04 31 23 31 8 0 8 0 58 8 13
2017 PG 23 11 28 29 9 0 0 35 37 33
2017 PG-02 24 4 29 30 13 0 0 29 42 22
2014 PG 19 36 24 17 5 0 0 55 21 42
2014 PG-02 12 44 20 16 8 0 0 56 24 25
2014 PG-04 18 36 36 9 0 0 0 55 9 11
2011 PG 24 37 20 5 12 2 0 63 18 41
2011 PG-02 23 38 23 0 12 4 0 64 12 26
2008 PG 19 34 22 16 9 0 0 53 25 32
2008 PG-02 20 30 20 20 10 0 0 50 30 20

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 22 22 32 10 10 5 0 46 21 41
2018 PG-02 24 19 33 10 14 0 0 43 24 21
2018 PG-04 23 23 31 8 0 15 0 55 9 13
2017 PG 21 11 20 38 9 0 0 33 47 32
2017 PG-02 26 4 22 35 13 0 0 30 48 21
2014 PG 12 33 29 14 10 2 0 46 24 42
2014 PG-02 12 28 32 16 8 4 0 42 25 25
2014 PG-04 0 45 36 9 9 0 0 45 18 11
2011 PG 15 34 17 12 10 12 0 56 25 41
2011 PG-02 4 42 19 8 12 15 0 55 23 26
2008 PG 13 31 22 19 9 6 0 47 30 32
2008 PG-02 15 25 25 10 15 10 0 44 28 20

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 10 44 20 10 15 2 0 55 25 41
2018 PG-02 5 43 24 10 19 0 0 48 29 21
2018 PG-04 23 38 15 8 8 8 0 67 17 13
2017 PG 10 39 20 26 6 0 0 49 31 33
2017 PG-02 9 45 17 21 8 0 0 54 29 22
2014 PG 17 31 17 21 10 5 0 50 33 42
2014 PG-02 12 28 24 24 4 8 0 43 30 25
2014 PG-04 27 18 9 27 18 0 0 45 45 11
2011 PG 15 27 32 10 10 7 0 45 21 41
2011 PG-02 8 27 31 8 15 12 0 39 26 26
2008 PG 16 28 13 28 13 3 0 45 42 32
2008 PG-02 20 25 15 20 15 5 0 47 37 20
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 22 32 24 7 15 0 0 54 22 41
2018 PG-02 29 24 14 10 24 0 0 52 33 21
2018 PG-04 23 38 31 8 0 0 0 62 8 13
2017 PG 21 22 32 14 11 0 0 43 25 34
2017 PG-02 21 17 37 8 17 0 0 38 25 22
2014 PG 24 33 26 7 10 0 0 57 17 42
2014 PG-02 20 36 24 12 8 0 0 56 20 25
2014 PG-04 27 36 27 0 9 0 0 64 9 11
2011 PG 29 49 2 7 12 0 0 78 20 41
2011 PG-02 31 46 4 8 12 0 0 77 19 26

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 32 39 7 22 0 0 0 71 22 41
2018 PG-02 29 38 0 33 0 0 0 67 33 21
2018 PG-04 38 38 8 15 0 0 0 77 15 13
2017 PG 20 54 8 6 11 0 0 75 17 34
2017 PG-02 17 54 8 9 13 0 0 70 21 22

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 5 20 22 17 20 12 5 29 44 41
2018 PG-02 5 24 14 19 33 5 0 30 55 21
2018 PG-04 8 15 23 15 8 23 8 33 33 13
2017 PG 7 29 22 17 22 3 0 37 40 34
2017 PG-02 4 28 21 13 30 4 0 34 44 22
2014 PG 7 21 36 12 7 14 2 34 23 42
2014 PG-02 4 16 36 16 12 16 0 24 33 25
2014 PG-04 9 27 27 9 0 18 9 50 13 11

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 33 43 8 8 10 0 0 75 18 40
2018 PG-02 33 29 5 14 19 0 0 62 33 21
2018 PG-04 31 54 15 0 0 0 0 85 0 13
2017 PG 23 32 25 8 8 0 3 57 17 34
2017 PG-02 17 37 21 8 13 0 4 56 22 22
2014 PG 33 43 7 10 7 0 0 76 17 42
2014 PG-02 28 40 8 12 12 0 0 68 24 25
2014 PG-04 36 45 9 9 0 0 0 82 9 11
2011 PG 39 32 10 10 10 0 0 71 20 41
2011 PG-02 38 27 12 15 8 0 0 65 23 26
2008 PG 38 22 22 13 6 0 0 59 19 32
2008 PG-02 30 15 30 20 5 0 0 45 25 20

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 10 40 20 30 0 0 0 50 30 10
2014 PG 33 33 33 0 0 0 0 67 0 12

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 12 46 7 20 15 0 0 59 34 41
2018 PG-02 5 38 5 29 24 0 0 43 52 21
2018 PG-04 31 46 8 8 8 0 0 77 15 13
2017 PG 23 41 8 17 11 0 0 64 28 34
2017 PG-02 21 45 0 17 17 0 0 66 34 22
2014 PG 31 36 14 10 10 0 0 67 19 42
2014 PG-02 28 28 20 12 12 0 0 56 24 25
2014 PG-04 36 55 0 9 0 0 0 91 9 11
2011 PG 44 46 7 2 0 0 0 90 2 41
2011 PG-02 38 54 8 0 0 0 0 92 0 26
2008 PG 22 50 16 9 0 0 3 74 10 32
2008 PG-02 15 55 20 5 0 0 5 74 5 20

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 50 38 10 3 0 0 0 88 3 40
2018 PG-02 50 35 10 5 0 0 0 85 5 20
2018 PG-04 46 46 8 0 0 0 0 92 0 13
2017 PG 37 44 16 0 3 0 0 81 3 34
2017 PG-02 38 34 24 0 4 0 0 72 4 22
2014 PG 43 40 10 7 0 0 0 83 7 42
2014 PG-02 40 44 8 8 0 0 0 84 8 25
2014 PG-04 55 36 9 0 0 0 0 91 0 11
2011 PG 56 37 7 0 0 0 0 93 0 41
2011 PG-02 50 42 8 0 0 0 0 92 0 26
2008 PG 44 38 13 6 0 0 0 81 6 32
2008 PG-02 45 30 20 5 0 0 0 75 5 20

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 54 39 2 5 0 0 0 93 5 41
2018 PG-02 57 29 5 10 0 0 0 86 10 21
2018 PG-04 46 54 0 0 0 0 0 100 0 13
2017 PG 40 39 16 3 3 0 0 79 6 34
2017 PG-02 34 38 20 4 4 0 0 72 8 22
2014 PG 50 43 2 5 0 0 0 93 5 42
2014 PG-02 48 44 0 8 0 0 0 92 8 25
2014 PG-04 55 45 0 0 0 0 0 100 0 11
2011 PG 66 29 2 0 2 0 0 95 2 41
2011 PG-02 65 27 4 0 4 0 0 92 4 26
2008 PG 53 41 0 6 0 0 0 94 6 32
2008 PG-02 45 45 0 10 0 0 0 90 10 20

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 10 44 17 17 12 0 0 54 29 41
2018 PG-02 5 43 10 19 24 0 0 48 43 21
2018 PG-04 15 54 15 15 0 0 0 69 15 13
2017 PG 16 33 17 6 23 6 0 52 30 33
2017 PG-02 13 33 17 0 30 8 0 49 32 22
2014 PG 29 31 21 10 10 0 0 60 19 42
2014 PG-02 28 24 24 8 16 0 0 52 24 25
2014 PG-04 36 45 18 0 0 0 0 82 0 11
2011 PG 41 29 12 10 5 2 0 73 15 41
2011 PG-02 42 27 19 8 4 0 0 69 12 26
2008 PG 13 41 16 22 3 3 3 57 27 32
2008 PG-02 15 35 15 20 5 5 5 56 28 20

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 5 39 10 24 15 5 2 47 42 41
2018 PG-02 5 33 5 24 24 10 0 42 53 21
2018 PG-04 8 38 15 23 8 0 8 50 33 13
2017 PG 7 31 16 14 31 0 0 38 46 33
2017 PG-02 0 34 12 17 38 0 0 34 55 22
2014 PG 19 33 21 10 17 0 0 52 26 42
2014 PG-02 16 40 16 8 20 0 0 56 28 25
2014 PG-04 27 27 36 9 0 0 0 55 9 11
2011 PG 41 24 12 12 5 5 0 69 18 41
2011 PG-02 38 23 12 15 4 8 0 67 21 26
2008 PG 22 22 6 25 22 0 3 45 48 32
2008 PG-02 15 25 10 20 25 0 5 42 47 20

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 29 49 12 7 2 0 0 78 10 41
2018 PG-02 19 57 10 10 5 0 0 76 14 21
2018 PG-04 31 46 23 0 0 0 0 77 0 13
2017 PG 20 49 11 8 11 0 0 69 20 34
2017 PG-02 13 50 8 13 17 0 0 62 30 22
2014 PG 21 48 19 10 2 0 0 69 12 42
2014 PG-02 12 60 12 12 4 0 0 72 16 25
2014 PG-04 36 36 18 9 0 0 0 73 9 11
2011 PG 41 41 7 7 2 0 0 83 10 41
2011 PG-02 38 42 8 8 4 0 0 81 12 26

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 28 45 23 3 3 0 0 73 5 40
2018 PG-02 24 52 14 5 5 0 0 76 10 21
2018 PG-04 33 42 25 0 0 0 0 75 0 12
2017 PG 26 28 27 8 11 0 0 54 20 34
2017 PG-02 21 25 33 9 13 0 0 46 21 22
2014 PG 31 33 17 14 5 0 0 64 19 42
2014 PG-02 24 36 24 16 0 0 0 60 16 25
2014 PG-04 36 36 0 9 18 0 0 73 27 11

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 33 38 15 15 0 0 0 70 15 40
2018 PG-02 30 35 15 20 0 0 0 65 20 20
2018 PG-04 38 46 8 8 0 0 0 85 8 13
2017 PG 26 43 14 3 14 0 0 69 17 34
2017 PG-02 21 45 13 0 21 0 0 66 21 22
2014 PG 31 36 17 14 2 0 0 67 17 42
2014 PG-02 32 36 12 16 4 0 0 68 20 25
2014 PG-04 27 45 9 18 0 0 0 73 18 11
2011 PG 38 38 8 10 8 0 0 75 18 40
2011 PG-02 32 40 12 8 8 0 0 72 16 25

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 12 46 22 10 10 0 0 59 20 41
2018 PG-02 10 33 24 14 19 0 0 43 33 21
2018 PG-04 15 54 23 8 0 0 0 69 8 13
2017 PG 13 34 25 9 14 6 0 50 24 33
2017 PG-02 8 34 24 8 17 8 0 46 27 22

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 41 27 15 12 5 0 0 68 17 41
2018 PG-02 48 24 14 10 5 0 0 71 14 21
2018 PG-04 46 23 15 15 0 0 0 69 15 13
2017 PG 29 27 25 11 8 0 0 56 19 34
2017 PG-02 30 33 17 8 13 0 0 62 21 22
2014 PG 26 43 17 10 5 0 0 69 14 42
2014 PG-02 16 56 12 16 0 0 0 72 16 25
2014 PG-04 36 27 27 0 9 0 0 64 9 11
2011 PG 54 32 5 5 2 2 0 88 8 41
2011 PG-02 65 23 4 0 4 4 0 92 4 26

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 24 24 27 15 7 0 2 50 23 41
2018 PG-02 43 19 14 19 5 0 0 62 24 21
2018 PG-04 0 23 62 0 8 0 8 25 8 13
2017 PG 29 40 11 14 6 0 0 69 19 34
2017 PG-02 30 45 9 8 8 0 0 75 17 22
2014 PG 19 38 29 10 5 0 0 57 14 42
2014 PG-02 20 40 28 8 4 0 0 60 12 25
2014 PG-04 18 36 36 9 0 0 0 55 9 11
2011 PG 34 22 24 12 7 0 0 56 20 41
2011 PG-02 42 27 15 12 4 0 0 69 15 26
2008 PG 16 31 25 16 13 0 0 47 28 32
2008 PG-02 10 40 25 15 10 0 0 50 25 20

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 PG 17 39 44 41
2018 PG-02 19 33 48 21
2018 PG-04 23 38 38 13
2017 PG 22 34 44 34
2017 PG-02 30 17 54 22
2014 PG 20 32 49 41
2014 PG-02 21 25 54 24
2014 PG-04 9 45 45 11
2011 PG 24 34 41 41
2011 PG-02 31 27 42 26

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2011 PG 30 30 30 10 9999 0 10
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 37 49 12 2 0 0 0 85 2 41
2018 PG-02 24 62 14 0 0 0 0 86 0 21
2018 PG-04 38 38 15 8 0 0 0 77 8 13
2017 PG 32 41 6 17 3 3 0 74 20 34
2017 PG-02 29 37 9 17 4 4 0 69 22 22
2014 PG 45 36 14 5 0 0 0 81 5 42
2014 PG-02 32 52 16 0 0 0 0 84 0 25
2014 PG-04 55 18 18 9 0 0 0 73 9 11
2011 PG 61 27 5 5 2 0 0 88 7 41
2011 PG-02 58 27 4 8 4 0 0 85 12 26
2008 PG 53 38 3 6 0 0 0 91 6 32
2008 PG-02 50 40 5 5 0 0 0 90 5 20

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 22 49 17 12 0 0 0 71 12 41
2018 PG-02 24 38 14 24 0 0 0 62 24 21
2018 PG-04 15 69 15 0 0 0 0 85 0 13
2017 PG 15 39 26 17 0 3 0 56 18 33
2017 PG-02 13 37 30 17 0 4 0 51 17 22
2014 PG 19 38 29 12 2 0 0 57 14 42
2014 PG-02 16 32 40 8 4 0 0 48 12 25
2014 PG-04 18 55 18 9 0 0 0 73 9 11
2011 PG 25 48 15 5 8 0 0 73 13 40
2011 PG-02 24 48 20 0 8 0 0 72 8 25

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 7 37 34 20 2 0 0 22 44 41
2018 PG-02 10 29 29 33 0 0 0 33 38 21
2018 PG-04 0 62 31 8 0 0 0 8 62 13
2017 PG 11 36 39 6 6 0 3 11 48 34
2017 PG-02 17 34 37 0 8 0 4 9 53 22
2014 PG 17 31 36 10 5 0 2 15 49 42
2014 PG-02 20 28 36 4 8 0 4 13 50 25
2014 PG-04 9 45 45 0 0 0 0 0 55 11
2011 PG 15 27 39 12 5 0 2 18 43 41
2011 PG-02 15 23 38 19 4 0 0 23 38 26
2008 PG 0 45 48 3 3 0 0 6 45 31
2008 PG-02 0 42 58 0 0 0 0 0 42 19

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 17 32 29 22 0 0 0 22 49 41
2018 PG-02 24 38 14 24 0 0 0 24 62 21
2018 PG-04 8 31 38 23 0 0 0 23 38 13
2017 PG 17 34 38 0 9 0 3 10 51 34
2017 PG-02 25 34 33 0 4 0 4 4 62 22
2014 PG 19 31 31 10 7 0 2 17 51 42
2014 PG-02 28 28 28 8 4 0 4 13 58 25
2014 PG-04 9 27 45 18 0 0 0 18 36 11
2011 PG 17 15 27 17 17 5 2 37 34 41
2011 PG-02 19 15 19 19 19 8 0 42 38 26
2008 PG 9 25 50 13 3 0 0 16 34 32
2008 PG-02 15 15 55 10 5 0 0 15 30 20

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 13 35 38 13 3 0 0 15 48 40
2018 PG-02 10 35 45 10 0 0 0 10 45 20
2018 PG-04 15 38 31 8 8 0 0 15 54 13
2017 PG 25 25 28 17 3 0 3 20 51 34
2017 PG-02 29 25 17 20 4 0 4 25 57 22
2014 PG 29 36 29 2 5 0 0 7 64 42
2014 PG-02 32 36 28 4 0 0 0 4 68 25
2014 PG-04 18 27 45 0 9 0 0 9 45 11
2011 PG 15 24 34 22 2 0 2 25 40 41
2011 PG-02 15 15 42 23 4 0 0 27 31 26
2008 PG 16 44 34 6 0 0 0 6 59 32
2008 PG-02 10 35 45 10 0 0 0 10 45 20

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 10 17 46 22 5 0 0 27 27 41
2018 PG-02 10 19 48 24 0 0 0 24 29 21
2018 PG-04 8 23 31 31 8 0 0 38 31 13
2017 PG 8 39 27 14 9 0 3 24 48 34
2017 PG-02 8 38 24 17 8 0 4 26 48 22
2014 PG 17 36 29 14 5 0 0 19 52 42
2014 PG-02 16 36 32 16 0 0 0 16 52 25
2014 PG-04 18 27 27 18 9 0 0 27 45 11
2011 PG 10 27 27 32 5 0 0 37 37 41
2011 PG-02 8 23 23 38 8 0 0 46 31 26
2008 PG 3 38 50 9 0 0 0 9 41 32
2008 PG-02 0 20 70 10 0 0 0 10 20 20

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 20 34 29 15 2 0 0 17 54 41
2018 PG-02 19 33 24 24 0 0 0 24 52 21
2018 PG-04 23 46 23 0 8 0 0 8 69 13
2017 PG 28 28 16 14 9 0 6 25 58 34
2017 PG-02 29 21 16 21 8 0 4 31 53 22
2014 PG 24 33 24 7 2 0 10 11 63 42
2014 PG-02 28 24 24 8 4 0 12 14 59 25
2014 PG-04 18 36 36 0 0 0 9 0 60 11
2011 PG 20 20 24 15 15 2 5 32 42 41
2011 PG-02 19 12 31 12 15 4 8 30 35 26
2008 PG 25 34 22 13 3 3 0 16 61 32
2008 PG-02 15 35 25 20 0 5 0 21 53 20

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 15 41 29 7 7 0 0 15 56 41
2018 PG-02 19 33 29 14 5 0 0 19 52 21
2018 PG-04 8 62 23 0 8 0 0 8 69 13
2017 PG 17 44 19 8 9 0 3 18 62 34
2017 PG-02 8 42 24 13 8 0 4 22 53 22
2014 PG 14 17 40 12 14 0 2 27 32 42
2014 PG-02 20 20 40 4 16 0 0 20 40 25
2014 PG-04 0 9 55 27 0 0 9 30 10 11
2011 PG 29 12 39 7 10 0 2 18 43 41
2011 PG-02 31 12 42 8 8 0 0 15 42 26
2008 PG 22 50 9 9 9 0 0 19 72 32
2008 PG-02 30 45 5 10 10 0 0 20 75 20

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 17 34 29 15 2 2 0 18 53 41
2018 PG-02 19 38 29 14 0 0 0 14 57 21
2018 PG-04 15 31 31 15 8 0 0 23 46 13
2017 PG 27 36 21 9 3 0 3 13 65 34
2017 PG-02 33 30 20 8 4 0 4 13 66 22
2014 PG 17 33 38 12 0 0 0 12 50 42
2014 PG-02 20 28 44 8 0 0 0 8 48 25
2014 PG-04 9 36 27 27 0 0 0 27 45 11

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 29 29 2 22 12 5 0 62 36 41
2018 PG-02 10 29 5 38 19 0 0 38 57 21
2018 PG-04 46 31 0 8 8 8 0 83 17 13
2017 PG 26 38 11 8 17 0 0 64 25 34
2017 PG-02 25 37 4 13 21 0 0 62 33 22
2014 PG 26 40 12 19 2 0 0 67 21 42
2014 PG-02 16 40 12 28 4 0 0 56 32 25
2014 PG-04 27 55 9 9 0 0 0 82 9 11

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 23 43 15 10 8 3 0 67 18 40
2018 PG-02 14 43 24 10 10 0 0 57 19 21
2018 PG-04 33 33 8 17 8 0 0 67 25 12
2017 PG 21 42 11 14 11 0 0 63 26 33
2017 PG-02 21 41 4 21 13 0 0 62 34 22
2014 PG 31 55 5 10 0 0 0 86 10 42
2014 PG-02 20 68 4 8 0 0 0 88 8 25
2014 PG-04 36 45 0 18 0 0 0 82 18 11

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 24 54 7 5 5 5 0 82 10 41
2018 PG-02 14 71 0 5 10 0 0 86 14 21
2018 PG-04 38 23 23 8 0 8 0 67 8 13

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 20 49 15 10 0 7 0 74 11 41
2018 PG-02 19 48 10 19 0 5 0 70 20 21
2018 PG-04 31 54 15 0 0 0 0 85 0 13
2017 PG 35 43 11 6 6 0 0 77 11 33
2017 PG-02 37 42 4 8 8 0 0 79 17 22
2014 PG 36 38 19 0 0 7 0 79 0 42
2014 PG-02 32 40 20 0 0 8 0 78 0 25
2014 PG-04 36 36 18 0 0 9 0 80 0 11

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 24 54 12 7 0 2 0 80 8 41
2018 PG-02 19 57 10 14 0 0 0 76 14 21
2018 PG-04 38 46 15 0 0 0 0 85 0 13
2017 PG 29 54 6 9 3 0 0 83 11 33
2017 PG-02 33 50 4 8 4 0 0 83 13 22
2014 PG 38 45 14 0 0 2 0 85 0 42
2014 PG-02 32 56 12 0 0 0 0 88 0 25
2014 PG-04 45 18 27 0 0 9 0 70 0 11
2011 PG 34 41 15 0 5 5 0 79 5 41
2011 PG-02 27 46 19 0 4 4 0 76 4 26

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 32 46 10 7 5 0 0 78 12 41
2018 PG-02 33 33 10 14 10 0 0 67 24 21
2018 PG-04 38 54 8 0 0 0 0 92 0 13
2017 PG 27 44 18 6 6 0 0 71 12 32
2017 PG-02 30 35 18 9 9 0 0 65 17 21
2014 PG 29 52 5 10 2 2 0 83 12 42
2014 PG-02 28 52 4 8 4 4 0 83 13 25
2014 PG-04 36 45 0 18 0 0 0 82 18 11
2011 PG 49 29 10 7 5 0 0 78 12 41
2011 PG-02 50 27 12 8 4 0 0 77 12 26
2008 PG 28 50 13 9 0 0 0 78 9 32
2008 PG-02 35 40 10 15 0 0 0 75 15 20

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 7 34 17 17 20 5 0 44 38 41
2018 PG-02 0 33 14 14 38 0 0 33 52 21
2018 PG-04 23 31 15 23 0 8 0 58 25 13
2017 PG 15 27 25 11 17 3 3 44 29 34
2017 PG-02 8 28 25 8 21 4 4 40 32 22
2014 PG 19 33 21 17 2 7 0 56 21 42
2014 PG-02 16 28 24 24 4 4 0 46 29 25
2014 PG-04 9 45 18 9 0 18 0 67 11 11

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 29 34 20 17 0 0 0 63 17 41
2018 PG-02 24 38 14 24 0 0 0 62 24 21
2018 PG-04 38 31 15 15 0 0 0 69 15 13
2017 PG 18 45 17 17 3 0 0 63 20 33
2017 PG-02 8 54 13 21 4 0 0 62 25 22
2014 PG 29 43 17 7 2 2 0 73 10 42
2014 PG-02 20 40 20 12 4 4 0 63 17 25
2014 PG-04 27 64 9 0 0 0 0 91 0 11
2011 PG 35 40 8 8 5 5 0 79 13 40
2011 PG-02 20 52 8 12 4 4 0 75 17 25
2008 PG 50 13 3 19 13 3 0 65 32 32
2008 PG-02 45 5 0 25 20 5 0 53 47 20

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 24 27 29 15 2 2 0 53 18 41
2018 PG-02 19 29 24 24 5 0 0 48 29 21
2018 PG-04 38 23 31 0 0 8 0 67 0 13

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 15 12 20 24 20 10 0 30 49 41
2018 PG-02 5 5 19 33 29 10 0 11 68 21
2018 PG-04 23 15 23 15 15 8 0 42 33 13
2017 PG 12 26 22 20 20 0 0 38 40 33
2017 PG-02 8 30 24 13 25 0 0 38 38 22
2014 PG 12 26 17 21 10 14 0 44 36 42
2014 PG-02 12 24 16 16 12 20 0 45 35 25
2014 PG-04 9 27 9 36 9 9 0 40 50 11
2011 PG 17 17 29 7 17 12 0 39 28 41
2011 PG-02 12 15 35 8 15 15 0 32 27 26

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PG 24 76 41
2018 PG-02 29 71 21

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 PG 0 10

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 PG 0 10

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 PG 0 10

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 PG 50 10

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 PG 0 10

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 PG 0 10

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 PG 0 10

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 2 20 32 12 12 22 0 28 31 41
2018 PG-02 0 14 33 14 24 14 0 17 44 21
2018 PG-04 8 31 23 15 0 23 0 50 20 13
2017 PG 9 5 33 17 11 17 8 20 37 34
2017 PG-02 8 0 33 17 17 21 4 11 45 22
2014 PG 14 21 17 14 0 26 7 54 21 42
2014 PG-02 12 24 16 8 0 28 12 60 13 25
2014 PG-04 18 9 9 27 0 36 0 43 43 11

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 12 39 20 12 10 7 0 55 24 41
2018 PG-02 10 33 24 19 14 0 0 43 33 21
2018 PG-04 23 54 8 8 0 8 0 83 8 13
2017 PG 15 39 19 8 14 6 0 57 23 34
2017 PG-02 13 34 24 4 21 4 0 48 26 22
2014 PG 21 29 31 10 0 10 0 55 11 42
2014 PG-02 16 36 28 4 0 16 0 62 5 25
2014 PG-04 18 9 45 27 0 0 0 27 27 11
2011 PG 28 25 28 0 8 13 0 60 9 40
2011 PG-02 23 27 27 0 8 15 0 59 9 26

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 8 23 33 8 10 20 0 38 22 40
2018 PG-02 5 19 38 10 19 10 0 26 32 21
2018 PG-04 17 25 25 8 0 25 0 56 11 12
2017 PG 9 5 52 3 6 22 3 20 11 34
2017 PG-02 8 4 54 4 8 21 0 16 16 22
2014 PG 14 24 33 0 0 24 5 53 0 42
2014 PG-02 12 20 40 0 0 20 8 44 0 25
2014 PG-04 18 18 27 0 0 36 0 57 0 11

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 15 40 25 8 8 5 0 58 16 40
2018 PG-02 10 30 35 10 15 0 0 40 25 20
2018 PG-04 23 54 8 8 0 8 0 83 8 13
2017 PG 20 30 35 3 6 6 0 54 9 34
2017 PG-02 21 21 41 4 8 4 0 44 13 22
2014 PG 26 26 29 2 2 14 0 61 6 42
2014 PG-02 24 20 28 4 4 20 0 55 10 25
2014 PG-04 27 18 45 0 0 9 0 50 0 11
2011 PG 32 34 20 2 2 10 0 73 5 41
2011 PG-02 27 31 27 4 0 12 0 65 4 26
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 40 33 18 3 8 0 0 73 10 40
2018 PG-02 29 33 19 5 14 0 0 62 19 21
2018 PG-04 54 31 15 0 0 0 0 85 0 13
2017 PG 29 41 20 3 6 0 3 71 9 34
2017 PG-02 25 49 9 4 8 0 4 78 13 22

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 12 54 12 7 5 10 0 73 14 41
2018 PG-02 5 67 10 14 5 0 0 71 19 21
2018 PG-04 23 46 15 0 0 15 0 82 0 13
2017 PG 12 41 27 14 3 3 0 55 17 34
2017 PG-02 8 54 20 13 4 0 0 63 17 22

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 12 34 24 12 12 5 0 49 26 41
2018 PG-02 10 33 24 14 19 0 0 43 33 21
2018 PG-04 23 31 23 15 0 8 0 58 17 13
2017 PG 17 25 19 25 14 0 0 42 39 34
2017 PG-02 16 33 17 21 13 0 0 49 34 22

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 15 17 27 29 12 0 0 32 41 41
2018 PG-02 14 24 24 24 14 0 0 38 38 21
2018 PG-04 15 15 23 31 15 0 0 31 46 13
2017 PG 20 11 20 24 25 0 0 32 49 34
2017 PG-02 25 17 13 24 21 0 0 42 45 22

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 2 24 32 34 7 0 0 27 41 41
2018 PG-02 5 24 29 38 5 0 0 29 43 21
2018 PG-04 0 31 38 31 0 0 0 31 31 13
2017 PG 15 19 20 30 16 0 0 34 47 34
2017 PG-02 17 24 13 38 8 0 0 41 46 22

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 15 34 20 24 7 0 0 49 32 41
2018 PG-02 19 33 14 24 10 0 0 52 33 21
2018 PG-04 15 46 23 15 0 0 0 62 15 13
2017 PG 12 24 22 30 11 0 0 37 41 34
2017 PG-02 13 33 21 21 13 0 0 45 33 22

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 12 12 32 27 17 0 0 24 44 41
2018 PG-02 19 10 24 24 24 0 0 29 48 21
2018 PG-04 8 23 38 31 0 0 0 31 31 13
2017 PG 26 16 19 14 22 0 3 44 37 34
2017 PG-02 34 16 21 13 13 0 4 52 26 22

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 38 26 18 8 3 0 8 69 11 39
2018 PG-02 47 26 16 5 0 0 5 78 6 19
2018 PG-04 31 31 8 15 0 0 15 73 18 13
2017 PG 48 16 14 11 3 0 8 70 15 34
2017 PG-02 63 20 8 4 4 0 0 83 8 22

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 34 17 32 10 5 0 2 53 15 41
2018 PG-02 48 10 33 10 0 0 0 57 10 21
2018 PG-04 23 31 23 8 8 0 8 58 17 13
2017 PG 29 11 17 21 22 0 0 40 44 34
2017 PG-02 29 13 17 20 21 0 0 42 41 22

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 17 27 46 10 0 0 0 44 10 41
2018 PG-02 19 24 38 19 0 0 0 43 19 21
2018 PG-04 23 31 46 0 0 0 0 54 0 13
2017 PG 13 28 31 14 11 3 0 41 26 33
2017 PG-02 13 34 18 18 17 0 0 47 35 21

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 17 29 24 27 2 0 0 46 29 41
2018 PG-02 19 33 19 24 5 0 0 52 29 21
2018 PG-04 15 23 31 31 0 0 0 38 31 13
2017 PG 12 21 36 14 16 0 0 34 30 34
2017 PG-02 13 24 30 17 17 0 0 37 34 22

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 24 24 34 10 5 2 0 50 15 41
2018 PG-02 24 29 24 14 10 0 0 52 24 21
2018 PG-04 23 23 46 0 0 8 0 50 0 13
2017 PG 20 13 31 16 17 3 0 35 34 34
2017 PG-02 21 16 21 21 21 0 0 37 42 22

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 17 15 44 15 10 0 0 32 24 41
2018 PG-02 19 14 43 14 10 0 0 33 24 21
2018 PG-04 15 23 46 15 0 0 0 38 15 13
2017 PG 12 20 22 27 19 0 0 32 46 34
2017 PG-02 13 17 21 28 21 0 0 30 49 22

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 51 22 20 2 2 0 2 75 5 41
2018 PG-02 62 24 10 0 0 0 5 90 0 21
2018 PG-04 46 23 23 8 0 0 0 69 8 13
2017 PG 48 32 11 0 6 0 3 83 6 34
2017 PG-02 55 37 4 0 0 0 4 96 0 22

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 68 15 10 2 0 0 5 87 3 41
2018 PG-02 76 10 5 0 0 0 10 95 0 21
2018 PG-04 62 15 15 8 0 0 0 77 8 13

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 51 24 5 15 2 0 2 78 18 41
2018 PG-02 43 24 10 14 5 0 5 70 20 21
2018 PG-04 62 23 0 15 0 0 0 85 15 13
2017 PG 43 27 19 8 3 0 0 70 11 34
2017 PG-02 42 33 13 8 4 0 0 75 13 22

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 39 37 15 7 2 0 0 76 10 41
2018 PG-02 48 24 14 10 5 0 0 71 14 21
2018 PG-04 23 54 23 0 0 0 0 77 0 13
2017 PG 47 17 14 17 3 0 3 66 20 34
2017 PG-02 53 17 13 13 4 0 0 70 17 22

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 44 24 15 10 7 0 0 68 17 41
2018 PG-02 29 19 24 14 14 0 0 48 29 21
2018 PG-04 69 31 0 0 0 0 0 100 0 13
2017 PG 47 14 28 8 3 0 0 61 11 34
2017 PG-02 49 9 30 8 4 0 0 58 13 22

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 39 20 7 0 0 2 32 89 0 41
2018 PG-02 52 10 0 0 0 0 38 100 0 21
2018 PG-04 23 38 0 0 0 0 38 100 0 13
2017 PG 61 6 11 0 6 0 17 80 7 34
2017 PG-02 62 4 4 0 4 0 25 89 6 22

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 51 29 5 2 0 2 10 92 3 41
2018 PG-02 48 33 5 5 0 0 10 89 5 21
2018 PG-04 62 15 8 0 0 0 15 91 0 13
2017 PG 52 17 25 3 0 0 3 71 3 33
2017 PG-02 61 9 21 4 0 0 4 74 5 21

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 66 15 7 5 2 0 5 85 8 41
2018 PG-02 48 19 14 10 0 0 10 74 11 21
2018 PG-04 92 8 0 0 0 0 0 100 0 13
2017 PG 59 21 11 3 3 0 3 83 6 34
2017 PG-02 63 24 4 4 4 0 0 87 8 22

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 41 29 15 12 0 0 2 73 13 41
2018 PG-02 43 29 19 5 0 0 5 75 5 21
2018 PG-04 54 23 8 15 0 0 0 77 15 13
2017 PG 48 30 17 3 3 0 0 78 6 34
2017 PG-02 46 37 13 4 0 0 0 83 4 22

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 5 28 53 15 0 0 0 33 15 40
2018 PG-02 5 25 55 15 0 0 0 30 15 20
2018 PG-04 8 23 62 8 0 0 0 31 8 13
2017 PG 3 9 46 22 19 0 0 12 41 34
2017 PG-02 4 8 50 21 17 0 0 13 38 22

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 15 34 20 27 5 0 0 32 49 41
2018 PG-02 19 33 19 29 0 0 0 29 52 21
2018 PG-04 8 38 23 23 8 0 0 31 46 13
2017 PG 24 33 25 11 7 0 0 18 57 34
2017 PG-02 24 30 30 13 4 0 0 17 54 22
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 20 27 27 12 15 0 0 20 80 41
2018 PG-02 19 29 29 14 10 0 0 19 81 21
2018 PG-04 23 23 23 15 15 0 0 23 77 13
2017 PG 20 28 17 14 8 13 0 24 76 34
2017 PG-02 25 17 25 13 4 16 0 30 70 22

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 PG 18 33
2018 PG-02 29 17
2018 PG-04 10 10
2017 PG 17 24
2017 PG-02 21 14

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 PG 42 33
2018 PG-02 29 17
2018 PG-04 60 10
2017 PG 29 24
2017 PG-02 28 14

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 PG 27 33
2018 PG-02 29 17
2018 PG-04 40 10
2017 PG 17 24
2017 PG-02 14 14

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 PG 42 33
2018 PG-02 41 17
2018 PG-04 40 10
2017 PG 67 24
2017 PG-02 72 14

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 PG 12 33
2018 PG-02 18 17
2018 PG-04 10 10
2017 PG 8 24
2017 PG-02 7 14

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 PG 30 33
2018 PG-02 29 17
2018 PG-04 30 10

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 PG 21 33
2018 PG-02 24 17
2018 PG-04 30 10
2017 PG 41 24
2017 PG-02 36 14

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 PG 3 44 28 3 3 19 32
2018 PG-02 0 44 25 6 6 19 16
2018 PG-04 0 30 40 0 0 30 10
2017 PG 0 52 17 13 5 13 23
2017 PG-02 0 39 23 15 8 15 13

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PG 18 82 33
2018 PG-02 24 76 17
2018 PG-04 20 80 10

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 20 12 24 24 12 5 2 34 39 41
2018 PG-02 14 19 24 24 19 0 0 33 43 21
2018 PG-04 23 8 23 23 8 8 8 36 36 13

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 3 6 12 21 42 6 9 11 75 33
2018 PG-02 0 12 24 24 29 0 12 13 60 17
2018 PG-04 10 0 0 30 40 10 10 13 88 10
2017 PG 4 17 29 25 17 0 8 23 45 24
2017 PG-02 7 28 29 28 0 0 7 38 30 14

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 0 3 6 18 58 12 3 4 89 33
2018 PG-02 0 6 12 18 59 0 6 6 81 17
2018 PG-04 0 0 0 30 50 20 0 0 100 10
2017 PG 0 0 17 33 37 4 8 0 81 24
2017 PG-02 0 0 22 28 35 7 7 0 74 14
Date modified: