2018 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - NU

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 29 39 17 10 5 0 0 68 15 297
2018 NU-03 27 37 19 12 6 0 0 64 17 213
2018 NU-05 35 47 10 6 2 0 0 82 8 49
2017 NU 24 48 10 11 6 0 0 72 18 393
2017 NU-03 21 50 11 11 7 0 0 71 18 308
2017 NU-04 25 42 17 8 8 0 0 67 17 12
2017 NU-05 41 39 8 10 2 0 0 80 12 51
2014 NU 23 43 14 13 7 0 0 66 20 478
2014 NU-03 21 42 15 14 8 0 0 64 22 384
2014 NU-04 12 50 19 12 8 0 0 62 19 26
2014 NU-05 44 41 7 9 0 0 0 85 9 46
2011 NU 32 45 12 8 4 0 0 76 12 560
2011 NU-02 21 43 6 19 11 0 0 64 30 47
2011 NU-03 33 44 12 7 3 0 0 78 10 401
2011 NU-04 21 48 21 3 7 0 0 69 10 29
2011 NU-05 41 41 9 7 2 0 0 81 9 54
2008 NU 32 46 10 9 3 0 0 78 12 353
2008 NU-02 19 51 5 14 11 0 0 70 24 37
2008 NU-03 31 46 11 9 3 0 0 77 12 236
2008 NU-04 26 47 16 11 0 0 0 74 11 19
2008 NU-05 48 40 5 8 0 0 0 88 8 40

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 22 36 18 14 11 0 0 57 24 295
2018 NU-03 20 34 19 14 12 0 0 54 27 211
2018 NU-05 25 38 17 13 8 0 0 63 21 48
2017 NU 19 37 13 16 14 0 0 57 30 391
2017 NU-03 16 37 15 16 15 0 0 53 32 306
2017 NU-04 25 50 8 0 17 0 0 75 17 12
2017 NU-05 29 41 8 12 10 0 0 71 22 51

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 47 36 10 4 2 0 0 84 6 293
2018 NU-03 43 40 11 4 2 0 0 83 6 208
2018 NU-05 59 27 8 4 2 0 0 86 6 49
2017 NU 47 37 10 4 2 0 0 84 6 393
2017 NU-03 44 39 12 4 3 0 0 82 6 308
2017 NU-04 42 42 0 17 0 0 0 83 17 12
2017 NU-05 63 27 6 2 2 0 0 90 4 51
2014 NU 50 36 9 4 2 0 0 85 5 476
2014 NU-03 47 37 10 4 2 0 0 84 6 382
2014 NU-04 46 42 4 4 4 0 0 88 8 26
2014 NU-05 78 15 7 0 0 0 0 93 0 46
2011 NU 55 36 7 2 1 0 0 91 2 560
2011 NU-02 49 38 6 6 0 0 0 87 6 47
2011 NU-03 54 37 6 1 1 0 0 91 2 401
2011 NU-04 45 45 10 0 0 0 0 90 0 29
2011 NU-05 72 22 6 0 0 0 0 94 0 54

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 36 41 14 6 3 0 0 78 8 297
2018 NU-03 33 42 15 6 3 0 0 76 9 212
2018 NU-05 35 47 12 4 2 0 0 82 6 49
2017 NU 31 46 13 7 3 0 0 77 10 393
2017 NU-03 29 47 13 7 4 0 0 76 10 308
2017 NU-04 42 33 8 8 8 0 0 75 17 12
2017 NU-05 39 39 12 10 0 0 0 78 10 51
2014 NU 30 45 13 8 3 0 0 76 11 476
2014 NU-03 29 46 13 8 3 1 0 75 12 383
2014 NU-04 12 56 16 8 8 0 0 68 16 25
2014 NU-05 50 33 13 4 0 0 0 83 4 46
2011 NU 42 44 8 5 2 0 0 86 6 561
2011 NU-02 34 49 6 9 2 0 0 83 11 47
2011 NU-03 42 43 9 4 2 0 0 85 6 402
2011 NU-04 41 45 7 7 0 0 0 86 7 29
2011 NU-05 52 35 6 7 0 0 0 87 7 54
2008 NU 43 45 6 5 1 0 0 88 6 356
2008 NU-02 32 54 0 11 3 0 0 86 14 37
2008 NU-03 41 46 7 5 2 0 0 87 6 239
2008 NU-04 37 47 11 5 0 0 0 84 5 19
2008 NU-05 55 40 3 3 0 0 0 95 3 40

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 20 26 23 16 14 0 0 46 31 298
2018 NU-03 15 27 25 15 17 0 0 43 32 213
2018 NU-05 31 18 20 24 6 0 0 49 31 49
2017 NU 18 31 24 14 13 1 0 50 26 392
2017 NU-03 15 31 25 14 14 1 0 46 28 308
2017 NU-04 42 25 8 8 17 0 0 67 25 12
2017 NU-05 32 32 18 8 10 0 0 64 18 50
2014 NU 12 28 22 21 17 1 0 40 38 478
2014 NU-03 10 28 23 22 17 1 0 38 39 384
2014 NU-04 4 27 23 23 23 0 0 31 46 26
2014 NU-05 31 31 11 15 13 0 0 61 28 46
2011 NU 19 38 22 11 9 0 0 57 20 560
2011 NU-02 9 36 21 15 19 0 0 45 34 47
2011 NU-03 18 39 23 11 8 0 0 58 19 401
2011 NU-04 7 48 21 7 17 0 0 55 24 29
2011 NU-05 33 33 13 7 11 2 0 68 19 54

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 22 28 24 18 8 0 0 50 26 296
2018 NU-03 18 29 24 19 10 0 0 46 29 211
2018 NU-05 35 20 31 12 2 0 0 55 14 49
2017 NU 19 35 20 16 10 0 0 54 26 393
2017 NU-03 15 35 22 16 12 0 0 50 28 308
2017 NU-04 42 25 17 8 8 0 0 67 17 12
2017 NU-05 35 35 10 16 4 0 0 71 20 51
2014 NU 13 31 20 21 14 1 0 44 36 477
2014 NU-03 11 31 20 22 15 1 0 42 37 383
2014 NU-04 4 35 23 19 19 0 0 38 38 26
2014 NU-05 33 31 13 15 8 0 0 63 24 46
2011 NU 18 40 23 11 7 1 0 59 18 559
2011 NU-02 9 38 23 15 15 0 0 47 30 47
2011 NU-03 18 41 23 13 5 1 0 59 18 400
2011 NU-04 14 34 31 7 14 0 0 48 21 29
2011 NU-05 30 44 11 6 9 0 0 74 15 54
2008 NU 19 42 19 15 5 0 0 61 20 356
2008 NU-02 16 30 27 16 11 0 0 46 27 37
2008 NU-03 15 46 19 15 5 0 0 61 20 239
2008 NU-04 32 32 16 21 0 0 0 63 21 19
2008 NU-05 35 35 13 13 5 0 0 70 18 40

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 21 22 25 17 13 2 1 44 30 298
2018 NU-03 16 25 29 13 15 2 0 42 28 213
2018 NU-05 31 12 16 33 6 0 2 44 40 49
2017 NU 19 26 21 17 13 4 0 47 31 392
2017 NU-03 17 26 22 17 14 4 0 45 32 308
2017 NU-04 33 33 0 17 17 0 0 67 33 12
2017 NU-05 24 22 28 12 8 4 2 49 21 50
2014 NU 16 25 18 19 17 5 1 43 38 476
2014 NU-03 14 26 18 19 18 5 1 42 39 382
2014 NU-04 12 31 8 19 23 8 0 46 46 26
2014 NU-05 33 20 22 13 11 2 0 54 24 46
2011 NU 19 30 19 16 10 7 0 53 28 560
2011 NU-02 6 40 11 17 15 11 0 52 36 47
2011 NU-03 20 28 19 15 10 7 0 52 27 401
2011 NU-04 7 48 21 7 14 3 0 57 21 29
2011 NU-05 20 31 19 19 7 4 0 54 27 54
2008 NU 21 31 21 14 8 6 0 55 23 355
2008 NU-02 27 16 24 14 14 5 0 46 29 37
2008 NU-03 17 33 21 13 9 7 0 54 24 238
2008 NU-04 21 26 26 16 5 5 0 50 22 19
2008 NU-05 33 30 20 13 5 0 0 63 18 40
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 35 31 17 10 6 0 1 67 16 296
2018 NU-03 32 34 16 11 6 0 1 67 17 212
2018 NU-05 41 22 24 8 4 0 0 63 12 49
2017 NU 32 38 14 8 7 1 0 71 15 393
2017 NU-03 28 39 15 8 8 2 0 68 16 308
2017 NU-04 50 25 8 8 8 0 0 75 17 12
2017 NU-05 49 31 12 8 0 0 0 80 8 51
2014 NU 26 33 18 14 8 1 0 59 22 478
2014 NU-03 24 32 18 15 9 1 0 57 24 384
2014 NU-04 19 46 15 15 4 0 0 65 19 26
2014 NU-05 44 30 17 7 2 0 0 74 9 46
2011 NU 30 36 14 10 8 2 0 67 19 559
2011 NU-02 30 38 11 9 9 4 0 71 18 47
2011 NU-03 27 37 13 10 9 2 0 66 20 401
2011 NU-04 28 38 17 17 0 0 0 66 17 29
2011 NU-05 45 30 15 2 8 0 0 75 9 53
2008 NU 29 33 19 8 8 2 0 64 16 355
2008 NU-02 27 30 35 0 5 0 3 58 6 37
2008 NU-03 28 33 17 9 9 3 0 63 19 238
2008 NU-04 32 21 32 5 11 0 0 53 16 19
2008 NU-05 30 38 15 10 5 3 0 69 15 40

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 33 36 16 9 6 0 0 69 16 295
2018 NU-03 31 38 15 9 6 0 0 69 16 211
2018 NU-05 37 29 18 12 4 0 0 65 16 49
2017 NU 35 40 11 9 6 0 0 75 14 393
2017 NU-03 31 41 12 9 6 0 0 72 16 308
2017 NU-04 42 42 0 8 8 0 0 83 17 12
2017 NU-05 53 31 10 6 0 0 0 84 6 51
2014 NU 26 39 16 13 6 0 0 65 19 477
2014 NU-03 23 40 16 14 7 0 0 63 20 383
2014 NU-04 19 42 15 15 8 0 0 62 23 26
2014 NU-05 50 30 11 7 2 0 0 80 9 46
2011 NU 30 38 14 9 8 1 0 69 18 559
2011 NU-02 32 36 11 13 6 2 0 70 20 47
2011 NU-03 28 39 14 8 10 1 0 68 18 401
2011 NU-04 34 31 21 14 0 0 0 66 14 29
2011 NU-05 38 38 9 9 6 0 0 75 15 53
2008 NU 31 35 15 12 6 1 1 67 18 354
2008 NU-02 22 38 16 16 5 0 3 61 22 37
2008 NU-03 32 34 14 12 7 1 0 66 19 238
2008 NU-04 16 37 26 21 0 0 0 53 21 19
2008 NU-05 36 38 13 10 3 0 0 74 13 39

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 39 29 16 7 9 0 0 68 16 294
2018 NU-03 35 33 15 8 9 0 0 68 17 210
2018 NU-05 47 18 22 8 4 0 0 65 12 49
2017 NU 41 31 13 7 7 0 0 72 14 392
2017 NU-03 37 32 14 7 9 0 0 69 16 307
2017 NU-04 67 8 8 8 8 0 0 75 17 12
2017 NU-05 53 33 4 10 0 0 0 86 10 51
2014 NU 30 35 16 9 9 0 0 65 19 477
2014 NU-03 28 34 17 10 11 0 0 63 21 384
2014 NU-04 27 38 15 15 4 0 0 65 19 26
2014 NU-05 44 36 13 4 2 0 0 80 7 45

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 19 25 24 14 14 5 0 46 29 296
2018 NU-03 12 23 27 16 16 6 0 37 33 212
2018 NU-05 42 29 8 10 10 0 0 71 21 48
2017 NU 19 31 21 12 12 5 0 52 26 392
2017 NU-03 15 31 22 13 14 6 0 48 28 307
2017 NU-04 25 42 17 8 8 0 0 67 17 12
2017 NU-05 37 24 20 14 6 0 0 61 20 51
2014 NU 12 30 25 17 12 4 0 44 30 478
2014 NU-03 10 28 26 17 14 4 0 40 33 384
2014 NU-04 8 50 19 12 12 0 0 58 23 26
2014 NU-05 33 33 15 17 0 2 0 67 17 46
2011 NU 12 32 25 14 14 4 1 46 28 561
2011 NU-02 4 34 17 9 36 0 0 38 45 47
2011 NU-03 12 31 26 14 12 5 1 46 27 402
2011 NU-04 7 31 31 14 14 3 0 39 29 29
2011 NU-05 24 26 28 13 9 0 0 50 22 54

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 18 20 23 20 17 1 0 39 38 295
2018 NU-03 12 18 25 24 20 1 0 31 44 212
2018 NU-05 38 17 19 15 11 0 0 55 26 47
2017 NU 15 29 19 17 18 2 1 45 36 392
2017 NU-03 11 28 20 18 20 3 1 41 39 307
2017 NU-04 25 33 17 17 8 0 0 58 25 12
2017 NU-05 29 27 18 16 10 0 0 57 25 51
2014 NU 11 23 22 23 20 1 0 34 44 478
2014 NU-03 9 22 22 23 22 2 0 32 46 384
2014 NU-04 8 19 35 23 15 0 0 27 38 26
2014 NU-05 22 33 20 20 6 0 0 55 26 46
2011 NU 12 29 21 18 16 3 1 42 35 561
2011 NU-02 2 32 9 23 32 2 0 35 57 47
2011 NU-03 11 27 24 19 15 3 1 40 35 402
2011 NU-04 14 28 28 10 17 3 0 43 29 29
2011 NU-05 28 31 15 11 13 2 0 60 25 54
2008 NU 17 28 20 17 16 3 0 46 33 354
2008 NU-02 8 16 16 22 38 0 0 24 59 37
2008 NU-03 13 29 21 17 16 4 0 44 34 237
2008 NU-04 32 26 26 11 5 0 0 58 16 19
2008 NU-05 43 20 18 13 8 0 0 63 20 40

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 13 21 23 20 19 3 0 36 41 295
2018 NU-03 9 18 25 22 23 4 0 28 46 212
2018 NU-05 30 26 17 17 11 0 0 55 28 47
2017 NU 13 25 20 20 18 5 0 39 40 388
2017 NU-03 10 22 21 20 21 6 0 34 44 305
2017 NU-04 17 33 17 25 8 0 0 50 33 12
2017 NU-05 22 35 16 16 10 0 0 57 27 49
2014 NU 6 19 23 28 22 3 0 26 51 478
2014 NU-03 5 17 24 28 23 3 0 23 53 384
2014 NU-04 8 15 19 50 8 0 0 23 58 26
2014 NU-05 9 41 17 17 15 0 0 50 32 46
2011 NU 8 28 23 23 13 4 0 37 38 560
2011 NU-02 2 26 11 26 32 4 0 29 60 47
2011 NU-03 8 25 26 24 11 5 0 35 37 401
2011 NU-04 10 28 21 21 17 3 0 39 39 29
2011 NU-05 13 46 13 17 11 0 0 59 28 54
2008 NU 7 30 22 24 14 3 0 39 39 352
2008 NU-02 5 11 14 46 22 3 0 17 69 37
2008 NU-03 6 29 24 21 16 5 0 37 38 237
2008 NU-04 11 42 32 11 5 0 0 53 16 19
2008 NU-05 13 42 13 24 8 0 0 55 32 38

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 14 23 23 20 20 0 0 37 40 295
2018 NU-03 10 21 26 20 23 0 0 31 43 211
2018 NU-05 25 31 10 23 10 0 0 56 33 48
2017 NU 12 27 21 19 17 3 0 41 37 391
2017 NU-03 9 25 22 21 19 4 0 36 42 306
2017 NU-04 17 33 25 17 8 0 0 50 25 12
2017 NU-05 25 33 18 16 8 0 0 59 24 51
2014 NU 8 22 22 24 22 3 0 31 47 478
2014 NU-03 6 23 23 22 23 3 0 30 47 384
2014 NU-04 0 31 12 35 23 0 0 31 58 26
2014 NU-05 22 24 24 21 9 0 0 46 30 46
2011 NU 9 33 21 20 14 2 0 43 35 559
2011 NU-02 2 23 11 28 32 4 0 27 62 47
2011 NU-03 8 35 23 20 12 2 0 43 33 400
2011 NU-04 10 24 24 24 14 3 0 36 39 29
2011 NU-05 19 35 15 17 15 0 0 54 31 54
2008 NU 11 36 15 24 13 1 0 47 37 355
2008 NU-02 5 22 11 30 30 3 0 28 61 37
2008 NU-03 8 35 18 25 13 2 0 44 38 238
2008 NU-04 32 47 11 5 5 0 0 79 11 19
2008 NU-05 23 45 5 23 5 0 0 68 28 40
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 21 30 21 17 11 0 0 51 28 297
2018 NU-03 19 30 21 17 13 0 0 49 30 212
2018 NU-05 24 31 22 16 6 0 0 55 22 49
2017 NU 17 36 18 16 14 0 0 53 30 393
2017 NU-03 14 34 19 16 16 0 0 49 32 308
2017 NU-04 33 42 8 8 8 0 0 75 17 12
2017 NU-05 27 39 12 12 10 0 0 67 22 51
2014 NU 10 33 18 22 17 0 0 43 38 477
2014 NU-03 9 31 19 22 19 0 0 40 41 383
2014 NU-04 4 42 31 12 12 0 0 46 23 26
2014 NU-05 20 44 13 20 4 0 0 63 24 46
2011 NU 16 38 16 18 13 0 0 54 31 561
2011 NU-02 11 23 13 23 30 0 0 34 53 47
2011 NU-03 15 40 16 17 11 0 0 55 28 402
2011 NU-04 7 41 21 17 14 0 0 48 31 29
2011 NU-05 17 43 15 19 7 0 0 59 26 54

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 23 44 16 11 6 0 0 67 17 298
2018 NU-03 19 46 16 11 7 0 0 66 18 213
2018 NU-05 35 37 14 12 2 0 0 71 14 49
2017 NU 26 43 14 11 5 0 0 70 16 392
2017 NU-03 22 46 14 13 5 0 0 68 17 307
2017 NU-04 25 50 0 8 17 0 0 75 25 12
2017 NU-05 43 33 16 6 2 0 0 76 8 51

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 9 24 20 19 22 5 1 35 43 296
2018 NU-03 8 18 21 21 26 5 1 27 50 211
2018 NU-05 12 43 20 14 10 0 0 55 24 49
2017 NU 6 19 19 26 22 7 1 27 52 390
2017 NU-03 4 15 19 29 25 7 1 21 58 305
2017 NU-04 8 25 33 17 8 8 0 36 27 12
2017 NU-05 16 39 14 16 12 4 0 57 29 51
2014 NU 5 19 16 29 26 5 0 26 57 478
2014 NU-03 4 16 17 30 28 4 0 20 61 384
2014 NU-04 4 42 8 27 15 4 0 48 44 26
2014 NU-05 20 39 7 13 15 7 0 63 30 46

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 34 33 16 9 7 0 0 68 17 296
2018 NU-03 33 33 17 9 8 0 0 66 17 212
2018 NU-05 39 29 14 14 4 0 0 67 18 49
2017 NU 34 37 12 11 5 0 0 72 17 393
2017 NU-03 29 40 14 10 6 0 0 69 17 308
2017 NU-04 50 25 8 8 8 0 0 75 17 12
2017 NU-05 59 25 4 12 0 0 0 84 12 51
2014 NU 23 39 17 14 7 0 0 62 20 476
2014 NU-03 22 38 18 14 7 0 1 61 22 382
2014 NU-04 23 35 15 19 8 0 0 58 27 26
2014 NU-05 37 41 11 9 2 0 0 78 11 46
2011 NU 28 40 14 12 5 0 0 69 17 559
2011 NU-02 23 49 6 19 2 0 0 72 21 47
2011 NU-03 27 41 15 11 5 0 0 68 17 401
2011 NU-04 24 38 17 21 0 0 0 62 21 29
2011 NU-05 42 32 8 8 11 0 0 74 19 53
2008 NU 31 37 13 12 7 0 0 68 18 355
2008 NU-02 16 49 14 14 5 0 3 67 19 37
2008 NU-03 34 35 13 11 7 0 0 69 18 238
2008 NU-04 32 26 21 11 11 0 0 58 21 19
2008 NU-05 25 45 13 15 3 0 0 70 18 40

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 25 31 17 19 6 0 2 57 26 48
2018 NU-05 28 22 22 22 3 0 3 51 26 36
2017 NU 28 30 23 14 5 0 0 58 19 57
2017 NU-05 29 29 24 11 8 0 0 58 18 38
2014 NU 16 37 25 15 6 0 1 54 21 68
2014 NU-04 10 30 35 15 5 0 5 42 21 20
2014 NU-05 21 43 15 15 6 0 0 64 21 33

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 17 51 11 15 5 0 0 69 20 298
2018 NU-03 14 52 12 16 6 0 0 66 22 213
2018 NU-05 24 49 10 12 4 0 0 73 16 49
2017 NU 19 43 13 17 8 0 0 62 25 393
2017 NU-03 17 41 15 18 9 0 0 58 27 308
2017 NU-04 25 58 0 8 8 0 0 83 17 12
2017 NU-05 27 49 8 16 0 0 0 76 16 51
2014 NU 14 37 15 23 11 0 0 51 34 477
2014 NU-03 11 36 16 25 12 0 0 48 36 383
2014 NU-04 8 54 12 19 8 0 0 62 27 26
2014 NU-05 39 37 2 15 6 0 0 76 21 46
2011 NU 33 43 9 10 4 0 0 77 14 561
2011 NU-02 11 49 9 19 13 0 0 60 32 47
2011 NU-03 35 45 8 9 3 0 0 80 12 402
2011 NU-04 24 38 21 10 7 0 0 62 17 29
2011 NU-05 41 35 9 11 4 0 0 76 15 54
2008 NU 23 50 8 12 6 0 0 74 18 355
2008 NU-02 8 54 8 22 8 0 0 62 30 37
2008 NU-03 24 49 8 12 7 0 0 73 19 239
2008 NU-04 21 63 11 5 0 0 0 84 5 19
2008 NU-05 28 53 8 10 3 0 0 80 13 40

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 46 42 8 3 1 0 0 88 4 295
2018 NU-03 42 44 10 4 0 0 0 86 4 211
2018 NU-05 56 42 0 0 2 0 0 98 2 48
2017 NU 43 41 9 5 2 0 0 84 7 391
2017 NU-03 42 40 11 5 2 0 0 83 7 306
2017 NU-04 42 33 8 8 8 0 0 75 17 12
2017 NU-05 49 39 6 4 2 0 0 88 6 51
2014 NU 41 40 10 6 3 0 0 81 9 478
2014 NU-03 40 39 11 7 4 0 0 79 10 384
2014 NU-04 23 50 23 4 0 0 0 73 4 26
2014 NU-05 63 37 0 0 0 0 0 100 0 46
2011 NU 49 38 8 4 2 0 0 87 5 559
2011 NU-02 38 47 0 11 4 0 0 85 15 47
2011 NU-03 47 40 9 3 2 0 0 87 5 400
2011 NU-04 66 24 7 3 0 0 0 90 3 29
2011 NU-05 65 26 6 2 2 0 0 91 4 54
2008 NU 48 41 6 4 1 0 0 89 5 354
2008 NU-02 47 36 6 8 3 0 0 83 11 36
2008 NU-03 45 44 6 4 1 0 0 89 5 238
2008 NU-04 42 53 5 0 0 0 0 95 0 19
2008 NU-05 58 33 10 0 0 0 0 90 0 40

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 47 41 6 5 1 0 0 88 7 297
2018 NU-03 44 42 8 5 1 0 0 86 6 213
2018 NU-05 57 39 0 2 2 0 0 96 4 49
2017 NU 48 39 6 3 4 0 0 87 7 391
2017 NU-03 47 41 6 3 4 0 0 87 7 306
2017 NU-04 42 33 17 0 8 0 0 75 8 12
2017 NU-05 59 25 8 6 2 0 0 84 8 51
2014 NU 46 37 7 6 3 0 0 83 10 478
2014 NU-03 44 38 7 7 4 0 0 82 11 384
2014 NU-04 35 38 23 4 0 0 0 73 4 26
2014 NU-05 68 30 2 0 0 0 0 98 0 46
2011 NU 52 39 3 4 2 0 0 91 6 561
2011 NU-02 47 38 2 13 0 0 0 85 13 47
2011 NU-03 50 41 4 3 2 0 0 91 5 402
2011 NU-04 41 55 0 3 0 0 0 97 3 29
2011 NU-05 70 22 2 4 2 0 0 93 6 54
2008 NU 47 46 5 1 1 0 0 93 2 355
2008 NU-02 46 43 5 0 5 0 0 89 5 37
2008 NU-03 46 46 7 1 0 0 0 92 1 239
2008 NU-04 42 47 5 5 0 0 0 89 5 19
2008 NU-05 50 50 0 0 0 0 0 100 0 40

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 16 26 21 20 16 1 0 43 36 298
2018 NU-03 14 24 23 20 17 1 0 39 38 213
2018 NU-05 20 29 18 20 12 0 0 49 33 49
2017 NU 17 36 18 16 12 1 0 54 28 393
2017 NU-03 14 35 19 17 14 1 0 49 32 308
2017 NU-04 42 25 17 8 8 0 0 67 17 12
2017 NU-05 27 39 16 12 4 0 2 68 16 51
2014 NU 8 30 20 25 15 1 0 39 41 478
2014 NU-03 7 28 21 26 16 2 0 36 42 384
2014 NU-04 15 23 15 35 12 0 0 38 46 26
2014 NU-05 11 46 11 20 13 0 0 57 33 46
2011 NU 24 42 14 12 7 1 0 66 20 561
2011 NU-02 4 36 21 13 26 0 0 40 38 47
2011 NU-03 24 42 15 12 5 1 0 67 18 402
2011 NU-04 17 48 14 14 7 0 0 66 21 29
2011 NU-05 33 43 6 9 7 2 0 77 17 54
2008 NU 18 45 16 13 7 1 0 64 20 354
2008 NU-02 14 35 11 22 16 3 0 50 39 37
2008 NU-03 17 45 18 13 7 0 0 62 19 238
2008 NU-04 16 47 21 11 5 0 0 63 16 19
2008 NU-05 30 45 15 8 3 0 0 75 10 40

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 14 19 26 18 20 1 2 35 39 297
2018 NU-03 11 21 27 18 20 2 1 33 39 213
2018 NU-05 19 13 25 21 19 0 4 33 41 48
2017 NU 16 26 21 16 18 2 2 43 35 393
2017 NU-03 12 26 24 16 19 2 2 39 37 308
2017 NU-04 33 33 8 17 8 0 0 67 25 12
2017 NU-05 25 27 14 16 14 0 4 55 31 51
2014 NU 7 27 19 22 22 2 2 35 46 478
2014 NU-03 6 26 19 21 24 2 2 33 47 384
2014 NU-04 12 27 15 42 4 0 0 38 46 26
2014 NU-05 20 28 15 17 15 2 2 50 34 46
2011 NU 15 35 17 15 13 2 2 53 30 560
2011 NU-02 2 38 15 17 26 0 2 41 43 47
2011 NU-03 16 34 18 16 12 1 2 52 29 402
2011 NU-04 17 41 17 21 3 0 0 59 24 29
2011 NU-05 26 35 11 9 15 0 4 63 25 54
2008 NU 15 38 18 15 10 1 2 55 26 355
2008 NU-02 19 30 8 19 19 3 3 51 40 37
2008 NU-03 13 35 22 15 11 2 3 50 27 239
2008 NU-04 42 32 0 26 0 0 0 74 26 19
2008 NU-05 20 58 10 10 3 0 0 78 13 40

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 21 38 17 14 9 0 0 59 24 297
2018 NU-03 18 37 19 16 10 0 0 55 26 212
2018 NU-05 31 39 16 6 8 0 0 69 14 49
2017 NU 20 43 14 13 10 0 0 64 23 393
2017 NU-03 17 45 14 13 11 0 0 62 24 308
2017 NU-04 25 50 8 8 8 0 0 75 17 12
2017 NU-05 35 37 12 12 4 0 0 73 16 51
2014 NU 12 33 12 22 20 0 0 45 43 477
2014 NU-03 10 32 12 22 23 0 0 42 45 384
2014 NU-04 4 35 19 35 8 0 0 38 42 26
2014 NU-05 26 41 7 22 4 0 0 68 26 46
2011 NU 22 42 12 15 10 0 0 64 25 560
2011 NU-02 13 36 6 28 17 0 0 49 45 47
2011 NU-03 22 42 12 13 11 0 0 64 24 401
2011 NU-04 17 48 17 17 0 0 0 66 17 29
2011 NU-05 28 46 11 11 4 0 0 74 15 54

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 25 35 18 14 8 0 0 60 22 296
2018 NU-03 22 36 17 16 9 0 0 58 25 212
2018 NU-05 33 33 21 6 6 0 0 67 13 48
2017 NU 26 37 17 12 9 0 0 62 21 393
2017 NU-03 22 37 20 11 10 0 0 59 21 308
2017 NU-04 42 25 17 8 8 0 0 67 17 12
2017 NU-05 41 37 6 8 8 0 0 78 16 51
2014 NU 16 37 18 14 14 0 0 54 28 478
2014 NU-03 15 36 18 15 16 0 0 51 31 384
2014 NU-04 8 27 42 8 15 0 0 35 23 26
2014 NU-05 35 46 9 8 2 0 0 81 11 46

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 22 34 16 19 10 0 0 55 28 296
2018 NU-03 19 35 17 20 9 0 0 54 29 211
2018 NU-05 31 29 10 22 8 0 0 59 31 49
2017 NU 20 36 19 16 9 0 0 56 25 393
2017 NU-03 16 37 21 16 10 0 0 53 26 308
2017 NU-04 25 42 8 17 8 0 0 67 25 12
2017 NU-05 39 33 8 14 6 0 0 73 20 51
2014 NU 14 34 18 21 13 0 0 48 34 478
2014 NU-03 11 34 19 21 15 0 0 46 35 384
2014 NU-04 4 35 27 19 15 0 0 38 35 26
2014 NU-05 35 33 11 17 4 0 0 68 21 46
2011 NU 23 48 15 10 4 0 0 71 13 559
2011 NU-02 19 49 13 15 4 0 0 68 19 47
2011 NU-03 22 49 16 9 4 0 0 71 13 401
2011 NU-04 18 43 14 25 0 0 0 61 25 28
2011 NU-05 26 54 19 0 2 0 0 80 2 54

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 17 29 28 12 11 3 0 47 24 298
2018 NU-03 13 31 28 14 10 4 0 46 25 213
2018 NU-05 27 27 22 14 10 0 0 53 24 49
2017 NU 14 36 24 14 10 3 0 51 24 393
2017 NU-03 12 33 25 16 11 3 0 46 28 308
2017 NU-04 17 58 17 0 8 0 0 75 8 12
2017 NU-05 25 41 22 6 6 0 0 67 12 51

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 31 31 15 13 9 0 0 62 23 297
2018 NU-03 29 31 16 15 9 0 0 60 24 212
2018 NU-05 39 27 18 10 6 0 0 65 16 49
2017 NU 26 34 14 14 12 0 0 61 25 390
2017 NU-03 22 37 14 14 12 0 0 59 26 306
2017 NU-04 58 17 8 0 17 0 0 75 17 12
2017 NU-05 42 20 12 16 10 0 0 62 26 50
2014 NU 22 34 14 17 13 0 0 56 30 478
2014 NU-03 20 34 15 17 13 0 1 54 31 384
2014 NU-04 15 42 15 19 8 0 0 58 27 26
2014 NU-05 41 31 9 15 4 0 0 72 19 46
2011 NU 27 38 14 14 7 0 1 65 21 560
2011 NU-02 21 40 11 15 13 0 0 62 28 47
2011 NU-03 27 39 15 12 6 0 1 67 18 402
2011 NU-04 31 28 3 24 14 0 0 59 38 29
2011 NU-05 30 31 15 17 7 0 0 61 24 54

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 22 38 23 9 7 0 0 60 17 296
2018 NU-03 25 39 24 6 6 0 0 64 12 211
2018 NU-05 14 22 29 24 10 0 0 37 35 49
2017 NU 25 39 19 12 5 0 1 64 17 392
2017 NU-03 28 37 19 11 5 0 1 66 15 307
2017 NU-04 17 58 17 0 8 0 0 75 8 12
2017 NU-05 10 41 22 24 4 0 0 51 27 51
2014 NU 19 39 26 9 6 0 0 58 15 478
2014 NU-03 20 40 26 9 6 0 0 59 15 384
2014 NU-04 19 31 38 12 0 0 0 50 12 26
2014 NU-05 13 52 15 15 4 0 0 65 19 46
2011 NU 22 38 23 10 7 0 0 61 16 561
2011 NU-02 19 32 34 6 9 0 0 51 15 47
2011 NU-03 26 40 21 8 4 0 0 66 13 402
2011 NU-04 21 45 28 3 3 0 0 66 7 29
2011 NU-05 7 30 20 22 20 0 0 37 43 54
2008 NU 16 34 26 14 10 0 0 50 25 355
2008 NU-02 16 27 27 14 16 0 0 43 30 37
2008 NU-03 19 39 25 11 6 0 0 58 18 238
2008 NU-04 21 26 32 16 5 0 0 47 21 19
2008 NU-05 5 15 28 25 28 0 0 20 53 40

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 NU 15 48 38 295
2018 NU-03 13 48 39 210
2018 NU-05 18 45 37 49
2017 NU 16 54 30 393
2017 NU-03 16 53 31 308
2017 NU-04 17 50 33 12
2017 NU-05 12 59 29 51
2014 NU 19 48 34 478
2014 NU-03 19 48 33 384
2014 NU-04 35 42 23 26
2014 NU-05 13 50 37 46
2011 NU 14 55 32 560
2011 NU-02 17 54 28 46
2011 NU-03 12 56 32 402
2011 NU-04 7 52 41 29
2011 NU-05 26 48 26 54

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 NU 44 9 14 28 0 5 43
2018 NU-03 44 7 15 26 0 7 27
2017 NU 39 8 25 20 5 3 61
2017 NU-03 42 4 25 21 4 4 48
2014 NU 38 9 14 29 9999 10 89
2014 NU-03 39 6 15 29 9999 11 72
2011 NU 31 31 21 9 9999 8 77
2011 NU-03 23 30 30 13 9999 4 47
2011 NU-05 43 43 7 0 9999 7 14
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 29 45 16 5 4 0 0 75 9 296
2018 NU-03 25 46 18 6 5 0 0 71 11 211
2018 NU-05 35 51 12 2 0 0 0 86 2 49
2017 NU 33 39 16 8 3 1 0 73 11 393
2017 NU-03 30 40 18 8 3 1 0 71 11 308
2017 NU-04 25 50 0 17 8 0 0 75 25 12
2017 NU-05 51 29 14 4 2 0 0 80 6 51
2014 NU 22 42 18 10 6 0 0 65 17 478
2014 NU-03 20 42 19 11 7 0 0 62 19 384
2014 NU-04 8 58 19 12 4 0 0 65 15 26
2014 NU-05 39 45 9 2 4 0 0 85 7 46
2011 NU 26 44 17 7 4 1 0 71 12 561
2011 NU-02 15 51 6 13 15 0 0 66 28 47
2011 NU-03 24 44 19 8 3 1 0 70 11 402
2011 NU-04 28 38 28 0 7 0 0 66 7 29
2011 NU-05 43 35 13 4 6 0 0 78 9 54
2008 NU 34 44 12 7 2 1 0 78 9 356
2008 NU-02 30 35 19 14 3 0 0 65 16 37
2008 NU-03 31 46 12 7 3 1 0 78 10 239
2008 NU-04 32 53 16 0 0 0 0 84 0 19
2008 NU-05 55 33 8 5 0 0 0 88 5 40

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 23 35 24 12 5 0 0 59 18 298
2018 NU-03 17 36 29 13 5 0 0 53 18 213
2018 NU-05 31 47 8 6 8 0 0 78 14 49
2017 NU 23 41 18 12 6 1 0 64 18 393
2017 NU-03 18 41 20 13 6 1 0 60 20 308
2017 NU-04 42 33 17 0 8 0 0 75 8 12
2017 NU-05 45 35 10 6 4 0 0 80 10 51
2014 NU 13 42 23 13 8 1 0 56 21 478
2014 NU-03 11 41 24 14 8 1 0 53 23 384
2014 NU-04 12 42 31 8 8 0 0 54 15 26
2014 NU-05 26 54 7 7 7 0 0 80 13 46
2011 NU 28 45 14 8 5 1 0 73 13 560
2011 NU-02 17 51 6 9 15 2 0 70 24 47
2011 NU-03 25 46 16 8 4 2 0 72 12 402
2011 NU-04 17 52 21 3 7 0 0 69 10 29
2011 NU-05 49 36 6 6 4 0 0 85 9 53

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 13 38 31 13 3 1 1 17 52 296
2018 NU-03 10 42 28 16 2 0 1 19 53 213
2018 NU-05 19 33 42 2 2 0 2 4 53 48
2017 NU 17 31 34 12 5 1 1 17 49 390
2017 NU-03 17 32 33 12 4 1 1 17 49 305
2017 NU-04 17 42 33 0 8 0 0 8 58 12
2017 NU-05 24 24 35 14 4 0 0 18 47 51
2014 NU 16 44 30 8 1 0 1 10 60 477
2014 NU-03 16 44 30 8 1 0 1 9 61 383
2014 NU-04 8 46 42 4 0 0 0 4 54 26
2014 NU-05 22 41 26 7 4 0 0 11 63 46
2011 NU 14 34 35 11 4 0 1 16 49 560
2011 NU-02 19 19 45 13 2 0 2 15 39 47
2011 NU-03 13 36 34 11 4 0 1 16 50 401
2011 NU-04 17 34 34 14 0 0 0 14 52 29
2011 NU-05 9 35 35 11 7 0 2 19 45 54
2008 NU 15 33 39 6 4 1 2 10 50 356
2008 NU-02 14 14 59 5 3 0 5 9 29 37
2008 NU-03 14 33 40 7 5 1 2 12 48 239
2008 NU-04 11 47 37 5 0 0 0 5 58 19
2008 NU-05 20 53 18 8 3 0 0 10 73 40

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 16 29 31 13 8 2 1 22 46 295
2018 NU-03 16 31 28 15 7 2 1 22 49 212
2018 NU-05 17 25 38 10 10 0 0 21 42 48
2017 NU 16 29 27 19 7 0 2 27 45 388
2017 NU-03 18 28 27 18 7 0 1 26 47 305
2017 NU-04 8 67 0 17 0 0 8 18 82 12
2017 NU-05 10 30 30 22 6 0 2 29 41 50
2014 NU 22 37 26 11 3 0 1 14 60 477
2014 NU-03 22 38 26 10 2 1 1 13 61 383
2014 NU-04 23 42 31 4 0 0 0 4 65 26
2014 NU-05 22 24 31 15 9 0 0 24 45 46
2011 NU 16 25 32 18 7 1 1 26 42 560
2011 NU-02 26 28 30 11 4 0 2 15 54 47
2011 NU-03 15 24 32 19 7 1 1 26 41 401
2011 NU-04 21 24 28 24 3 0 0 28 45 29
2011 NU-05 9 24 37 22 6 0 2 28 34 54
2008 NU 12 27 38 17 4 2 1 21 39 356
2008 NU-02 16 30 32 16 5 0 0 22 46 37
2008 NU-03 11 26 39 15 5 3 2 21 38 239
2008 NU-04 11 32 47 11 0 0 0 11 42 19
2008 NU-05 8 33 43 15 0 0 3 15 41 40

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 17 32 29 11 6 3 2 19 51 296
2018 NU-03 15 33 25 14 7 3 3 23 51 213
2018 NU-05 23 31 35 6 4 0 0 10 54 48
2017 NU 19 27 29 14 5 3 3 21 49 390
2017 NU-03 19 26 26 16 6 3 4 23 49 306
2017 NU-04 8 33 50 8 0 0 0 8 42 12
2017 NU-05 16 33 37 10 4 0 0 14 49 51
2014 NU 26 33 26 8 3 2 1 12 61 478
2014 NU-03 25 31 28 9 4 3 1 13 58 384
2014 NU-04 35 42 19 4 0 0 0 4 77 26
2014 NU-05 24 45 24 0 4 0 2 4 71 46
2011 NU 25 33 28 8 4 1 2 12 59 559
2011 NU-02 38 17 26 11 2 4 2 14 59 47
2011 NU-03 24 32 28 10 4 1 2 14 57 400
2011 NU-04 31 31 31 0 0 3 3 0 67 29
2011 NU-05 15 50 26 4 6 0 0 9 65 54
2008 NU 18 33 31 11 3 2 2 14 54 356
2008 NU-02 14 35 24 14 5 5 3 21 53 37
2008 NU-03 19 29 31 13 3 2 3 17 51 239
2008 NU-04 21 37 37 5 0 0 0 5 58 19
2008 NU-05 15 53 30 0 0 3 0 0 69 40

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 9 19 36 26 7 1 2 34 28 294
2018 NU-03 7 18 37 28 8 1 2 36 26 213
2018 NU-05 15 27 31 19 6 0 2 26 43 48
2017 NU 9 17 35 27 7 1 3 35 28 387
2017 NU-03 9 17 33 28 8 2 4 38 27 303
2017 NU-04 8 8 42 42 0 0 0 42 17 12
2017 NU-05 12 24 41 16 8 0 0 24 35 51
2014 NU 14 24 35 19 6 1 2 25 39 477
2014 NU-03 14 22 34 21 6 2 2 27 38 384
2014 NU-04 4 44 36 16 0 0 0 16 48 25
2014 NU-05 15 24 46 9 7 0 0 15 39 46
2011 NU 14 23 35 19 6 1 2 26 38 559
2011 NU-02 13 13 38 30 0 2 4 32 27 47
2011 NU-03 14 24 33 19 8 2 2 27 39 400
2011 NU-04 17 21 41 14 3 3 0 18 39 29
2011 NU-05 17 22 43 13 6 0 0 19 39 54
2008 NU 13 25 40 16 5 1 1 21 38 355
2008 NU-02 8 19 41 24 5 0 3 31 28 37
2008 NU-03 12 22 40 18 5 1 1 24 34 238
2008 NU-04 5 21 63 11 0 0 0 11 26 19
2008 NU-05 23 45 20 8 3 3 0 10 69 40

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 34 31 21 8 4 1 1 12 67 296
2018 NU-03 32 32 23 9 3 0 1 12 65 212
2018 NU-05 48 29 10 6 6 0 0 13 77 48
2017 NU 36 25 24 11 4 0 1 14 62 390
2017 NU-03 37 23 23 10 4 0 1 15 61 306
2017 NU-04 33 17 50 0 0 0 0 0 50 12
2017 NU-05 31 35 20 14 0 0 0 14 67 51
2014 NU 44 31 16 5 3 0 0 8 76 477
2014 NU-03 44 29 17 6 3 0 1 9 74 383
2014 NU-04 50 38 12 0 0 0 0 0 88 26
2014 NU-05 41 41 13 0 4 0 0 4 83 46
2011 NU 22 31 30 11 5 1 1 16 54 559
2011 NU-02 32 34 26 4 2 0 2 7 67 47
2011 NU-03 21 31 30 11 6 1 1 17 53 400
2011 NU-04 34 17 38 10 0 0 0 10 52 29
2011 NU-05 17 41 24 11 7 0 0 19 57 54
2008 NU 23 36 30 6 2 1 1 9 61 355
2008 NU-02 43 30 19 5 3 0 0 8 73 37
2008 NU-03 20 37 32 5 3 2 1 8 58 238
2008 NU-04 21 53 11 16 0 0 0 16 74 19
2008 NU-05 23 43 30 3 3 0 0 5 65 40

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 15 25 27 23 5 2 2 29 42 297
2018 NU-03 15 23 27 25 4 2 3 31 41 213
2018 NU-05 17 21 29 21 10 2 0 32 38 48
2017 NU 17 16 28 26 10 1 3 37 34 390
2017 NU-03 16 16 26 27 10 1 4 39 34 306
2017 NU-04 25 33 42 0 0 0 0 0 58 12
2017 NU-05 20 14 35 20 12 0 0 31 33 51
2014 NU 16 24 28 21 9 0 3 30 41 476
2014 NU-03 14 25 26 23 9 1 3 33 41 382
2014 NU-04 27 38 31 4 0 0 0 4 65 26
2014 NU-05 13 17 46 13 11 0 0 24 30 46
2011 NU 12 24 29 22 10 1 2 33 37 560
2011 NU-02 15 32 32 15 4 0 2 20 48 47
2011 NU-03 12 23 27 24 11 1 2 37 36 401
2011 NU-04 17 21 45 14 0 3 0 14 39 29
2011 NU-05 9 24 31 19 13 0 4 33 35 54
2008 NU 16 28 28 20 4 1 2 25 45 356
2008 NU-02 11 41 27 14 5 0 3 19 53 37
2008 NU-03 14 27 29 19 6 2 3 26 43 239
2008 NU-04 32 42 16 11 0 0 0 11 74 19
2008 NU-05 25 20 33 20 0 0 3 21 46 40

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 19 35 30 9 4 2 1 14 56 295
2018 NU-03 17 38 29 11 3 1 1 14 56 212
2018 NU-05 27 29 29 6 6 2 0 13 57 48
2017 NU 20 27 31 11 4 3 3 16 51 391
2017 NU-03 20 28 30 11 5 4 3 17 51 307
2017 NU-04 8 42 50 0 0 0 0 0 50 12
2017 NU-05 27 24 31 14 2 0 2 16 52 51
2014 NU 29 33 25 8 2 2 1 11 64 472
2014 NU-03 29 32 24 8 2 2 2 10 64 380
2014 NU-04 31 38 27 0 4 0 0 4 69 26
2014 NU-05 15 33 36 13 2 0 0 16 49 45

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 30 34 10 11 13 1 0 65 25 293
2018 NU-03 25 36 9 14 15 1 0 61 30 208
2018 NU-05 47 31 10 6 6 0 0 78 12 49
2017 NU 26 37 13 13 11 1 0 63 24 392
2017 NU-03 20 39 15 14 12 1 0 59 26 308
2017 NU-04 27 36 9 18 9 0 0 64 27 11
2017 NU-05 55 25 4 10 6 0 0 80 16 51
2014 NU 24 34 11 20 12 0 0 58 31 477
2014 NU-03 20 34 11 20 14 0 0 54 34 383
2014 NU-04 35 35 8 19 4 0 0 69 23 26
2014 NU-05 57 24 7 9 4 0 0 80 13 46

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 25 41 16 9 9 0 0 66 18 295
2018 NU-03 19 42 17 11 10 0 0 62 21 211
2018 NU-05 35 35 15 6 8 0 0 71 15 48
2017 NU 22 44 13 14 7 1 0 66 21 391
2017 NU-03 18 44 15 15 8 1 0 62 23 306
2017 NU-04 33 42 8 17 0 0 0 75 17 12
2017 NU-05 33 49 4 10 4 0 0 82 14 51
2014 NU 14 48 13 17 9 0 0 62 26 476
2014 NU-03 12 46 12 19 11 0 0 58 30 382
2014 NU-04 12 58 19 12 0 0 0 69 12 26
2014 NU-05 28 61 7 2 2 0 0 89 4 46

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 23 44 20 5 7 1 0 68 12 294
2018 NU-03 19 42 23 7 8 1 0 61 15 209
2018 NU-05 31 51 12 2 4 0 0 82 6 49

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 33 41 18 4 2 2 0 75 7 297
2018 NU-03 24 46 21 4 3 1 0 72 7 213
2018 NU-05 57 27 8 6 0 2 0 85 6 49
2017 NU 35 36 18 5 5 2 0 72 10 393
2017 NU-03 29 35 21 6 6 3 0 67 12 308
2017 NU-04 58 25 8 8 0 0 0 83 8 12
2017 NU-05 55 39 6 0 0 0 0 94 0 51
2014 NU 27 42 20 7 3 2 0 70 10 477
2014 NU-03 24 42 20 8 4 2 1 67 12 383
2014 NU-04 23 46 27 4 0 0 0 69 4 26
2014 NU-05 50 43 7 0 0 0 0 93 0 46

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 28 41 18 7 5 1 0 69 12 298
2018 NU-03 21 43 22 7 5 1 0 65 12 214
2018 NU-05 49 33 8 8 2 0 0 82 10 49
2017 NU 27 41 20 7 3 1 0 69 11 392
2017 NU-03 23 41 23 8 4 1 0 65 12 308
2017 NU-04 50 25 8 8 8 0 0 75 17 12
2017 NU-05 44 46 4 6 0 0 0 90 6 50
2014 NU 22 43 21 7 5 1 0 66 13 478
2014 NU-03 19 42 23 8 7 1 0 62 14 384
2014 NU-04 19 58 8 12 4 0 0 77 15 26
2014 NU-05 48 37 15 0 0 0 0 85 0 46
2011 NU 25 39 18 9 6 3 0 65 16 560
2011 NU-02 9 47 11 13 17 4 0 58 31 47
2011 NU-03 23 41 20 8 5 3 0 66 14 401
2011 NU-04 24 45 14 10 7 0 0 69 17 29
2011 NU-05 46 28 11 11 4 0 0 74 15 54

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 30 40 14 9 7 0 0 70 16 299
2018 NU-03 23 44 15 9 7 0 0 68 17 214
2018 NU-05 49 29 12 8 2 0 0 78 10 49
2017 NU 26 47 13 9 5 0 0 73 14 392
2017 NU-03 22 48 14 10 6 0 0 70 16 307
2017 NU-04 50 33 0 8 8 0 0 83 17 12
2017 NU-05 45 41 8 4 2 0 0 86 6 51
2014 NU 25 42 16 9 7 1 0 67 16 478
2014 NU-03 22 42 16 11 8 1 0 65 19 384
2014 NU-04 19 50 23 4 4 0 0 69 8 26
2014 NU-05 55 30 11 4 0 0 0 85 4 46
2011 NU 27 45 14 8 5 1 0 72 13 560
2011 NU-02 17 53 9 9 13 0 0 70 21 47
2011 NU-03 25 46 16 9 4 1 0 71 13 401
2011 NU-04 34 38 14 3 10 0 0 72 14 29
2011 NU-05 46 35 7 7 4 0 0 81 11 54
2008 NU 26 47 12 8 6 0 0 73 14 354
2008 NU-02 22 46 16 5 11 0 0 68 16 37
2008 NU-03 22 49 14 10 6 0 0 70 16 237
2008 NU-04 42 47 5 0 5 0 0 89 5 19
2008 NU-05 45 35 8 10 3 0 0 80 13 40

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 16 31 19 16 16 2 0 48 33 293
2018 NU-03 10 29 22 18 18 2 0 40 37 210
2018 NU-05 28 38 13 11 11 0 0 66 21 47
2017 NU 16 31 17 19 14 1 1 48 34 392
2017 NU-03 13 31 19 20 16 1 0 44 37 308
2017 NU-04 9 45 0 27 9 0 9 60 40 11
2017 NU-05 31 37 14 10 8 0 0 69 18 51
2014 NU 14 31 13 22 17 1 1 46 40 478
2014 NU-03 11 29 15 23 20 2 1 41 44 384
2014 NU-04 15 42 4 31 8 0 0 58 38 26
2014 NU-05 39 41 4 9 4 0 2 82 13 46

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 29 34 16 12 8 2 0 64 20 298
2018 NU-03 21 38 17 13 9 2 0 60 22 213
2018 NU-05 49 22 12 10 4 2 0 73 15 49
2017 NU 26 42 12 11 6 3 0 70 18 393
2017 NU-03 23 43 12 12 7 3 0 68 19 308
2017 NU-04 17 50 25 0 8 0 0 67 8 12
2017 NU-05 47 31 10 10 2 0 0 78 12 51
2014 NU 23 41 13 13 8 1 1 65 21 476
2014 NU-03 20 42 14 14 9 1 1 63 23 382
2014 NU-04 15 46 19 12 8 0 0 62 19 26
2014 NU-05 46 37 8 2 4 2 0 85 7 46
2011 NU 27 39 17 8 8 2 0 67 16 560
2011 NU-02 23 32 23 2 17 2 0 57 20 47
2011 NU-03 28 39 16 8 7 2 0 69 15 402
2011 NU-04 14 34 31 10 10 0 0 48 21 29
2011 NU-05 40 34 11 8 8 0 0 74 15 53
2008 NU 23 37 14 13 9 4 0 63 23 354
2008 NU-02 16 35 22 5 16 5 0 54 23 37
2008 NU-03 19 39 13 14 10 5 0 61 25 237
2008 NU-04 32 37 16 16 0 0 0 68 16 19
2008 NU-05 43 33 8 15 0 3 0 77 15 40

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 26 35 19 11 10 0 0 60 20 294
2018 NU-03 18 37 23 11 10 0 0 55 22 210
2018 NU-05 48 21 15 8 8 0 0 69 17 48

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 17 26 19 17 17 4 1 44 35 299
2018 NU-03 11 28 19 19 18 5 0 41 39 214
2018 NU-05 29 16 29 8 14 0 4 47 23 49
2017 NU 17 26 16 20 17 4 1 45 38 393
2017 NU-03 15 27 16 19 18 4 0 44 40 308
2017 NU-04 17 25 25 17 17 0 0 42 33 12
2017 NU-05 31 18 16 22 10 0 4 51 33 51
2014 NU 12 24 19 21 20 3 1 37 43 478
2014 NU-03 10 23 18 22 22 3 1 35 46 384
2014 NU-04 4 35 19 27 15 0 0 38 42 26
2014 NU-05 31 26 24 8 9 2 0 58 17 46
2011 NU 11 24 20 19 18 6 2 39 40 561
2011 NU-02 11 15 9 13 43 9 2 29 62 47
2011 NU-03 10 26 21 19 17 6 1 39 38 402
2011 NU-04 10 28 21 21 10 10 0 42 35 29
2011 NU-05 28 13 17 22 9 6 6 46 35 54

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 27 73 296
2018 NU-03 29 71 211
2018 NU-05 27 73 49

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 NU 58 80
2018 NU-03 63 62

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 NU 43 80
2018 NU-03 42 62

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 NU 15 80
2018 NU-03 8 62

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 NU 30 80
2018 NU-03 31 62

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 NU 8 80
2018 NU-03 8 62

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 NU 44 80
2018 NU-03 45 62

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 NU 40 80
2018 NU-03 40 62

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 NU 44 80
2018 NU-03 42 62

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 NU 36 80
2018 NU-03 37 62

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 NU 43 80
2018 NU-03 37 62

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 NU 69 80
2018 NU-03 68 62

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 NU 51 80
2018 NU-03 52 62

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 NU 16 80
2018 NU-03 18 62

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 NU 19 80
2018 NU-03 15 62

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 NU 50 80
2018 NU-03 47 62

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 NU 39 80
2018 NU-03 37 62

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 NU 20 80
2018 NU-03 18 62

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 NU 48 80
2018 NU-03 47 62

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 NU 36 80
2018 NU-03 37 62

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 NU 9 80
2018 NU-03 8 62

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 NU 16 80
2018 NU-03 21 62

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 NU 20 80
2018 NU-03 21 62

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 NU 6 80
2018 NU-03 8 62

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 NU 19 80
2018 NU-03 19 62

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 NU 15 80
2018 NU-03 15 62

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 NU 26 80
2018 NU-03 29 62

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 NU 16 75
2018 NU-03 18 57

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 NU 12 75
2018 NU-03 14 57

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 NU 11 75
2018 NU-03 11 57

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 NU 7 75

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 NU 8 75
2018 NU-03 9 57

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 NU 8 75

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 NU 9 75
2018 NU-03 12 57

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 NU 13 75
2018 NU-03 14 57

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 NU 23 75
2018 NU-03 28 57

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 NU 9 75
2018 NU-03 12 57

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 NU 39 75
2018 NU-03 40 57

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 NU 53 75
2018 NU-03 58 57

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 NU 7 75

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 NU 23 75
2018 NU-03 18 57

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 14 23 24 13 16 7 3 41 32 296
2018 NU-03 10 21 27 14 17 8 3 35 34 212
2018 NU-05 24 27 18 6 16 4 4 56 24 49
2017 NU 10 25 23 14 15 7 5 41 33 393
2017 NU-03 7 26 24 17 16 6 5 37 36 308
2017 NU-04 17 25 8 8 17 17 8 56 33 12
2017 NU-05 25 25 24 6 12 6 2 55 19 51
2014 NU 9 20 26 16 16 9 4 33 37 478
2014 NU-03 7 19 25 16 19 10 4 30 40 384
2014 NU-04 0 23 42 19 12 0 4 24 32 26
2014 NU-05 28 31 17 11 6 4 2 63 18 46

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 24 33 18 11 11 2 0 59 23 294
2018 NU-03 16 36 20 14 12 2 0 54 26 211
2018 NU-05 46 27 10 4 10 2 0 74 15 48
2017 NU 19 34 18 12 12 4 1 56 25 392
2017 NU-03 15 33 19 13 14 5 1 51 28 307
2017 NU-04 25 50 8 0 17 0 0 75 17 12
2017 NU-05 35 37 12 10 4 2 0 74 14 51
2014 NU 12 30 22 15 15 6 1 45 32 476
2014 NU-03 10 29 22 14 17 7 1 42 34 382
2014 NU-04 0 50 19 23 8 0 0 50 31 26
2014 NU-05 35 24 22 11 8 0 0 59 19 46
2011 NU 17 42 18 13 8 3 0 60 21 561
2011 NU-02 4 36 23 19 15 2 0 41 35 47
2011 NU-03 15 42 19 12 7 3 0 60 21 402
2011 NU-04 10 41 14 28 3 3 0 54 32 29
2011 NU-05 43 43 6 6 4 0 0 85 9 54

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 8 92 295
2018 NU-03 9 91 210

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 NU 58 24
2018 NU-03 67 18

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 NU 63 24
2018 NU-03 61 18

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 NU 0 24
2018 NU-03 0 18

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 NU 25 24
2018 NU-03 28 18

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 NU 0 24
2018 NU-03 0 18

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 NU 0 24
2018 NU-03 0 18

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 NU 32 25
2018 NU-03 26 19

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 NU 24 25

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 NU 20 25

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 NU 0 25
2018 NU-03 0 19

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 NU 0 25
2018 NU-03 0 19

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 NU 0 25
2018 NU-03 0 19

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 NU 28 25

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 NU 24 25
2018 NU-03 32 19

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 NU 32 25
2018 NU-03 37 19

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 NU 20 25
2018 NU-03 26 19

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 NU 24 25
2018 NU-03 26 19

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 NU 36 25
2018 NU-03 37 19

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 NU 0 24

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 NU 0 24

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 NU 0 24

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 NU 0 24

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 NU 21 24

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 NU 38 24

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 NU 63 24

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 NU 54 24

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 16 24 30 7 7 12 5 47 17 296
2018 NU-03 9 24 36 8 7 11 6 39 18 211
2018 NU-05 33 27 20 2 10 4 4 64 13 49
2017 NU 17 24 28 5 4 16 6 52 12 393
2017 NU-03 15 25 29 6 4 16 5 50 12 308
2017 NU-04 17 25 33 8 8 8 0 45 18 12
2017 NU-05 27 22 25 2 4 12 8 61 7 51
2014 NU 13 22 31 5 7 16 6 45 16 477
2014 NU-03 10 21 31 7 8 16 7 40 19 383
2014 NU-04 15 27 27 4 4 15 8 55 10 26
2014 NU-05 37 28 20 0 2 11 2 75 3 46

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 25 32 25 8 5 5 1 60 13 298
2018 NU-03 17 33 31 7 6 5 1 54 14 213
2018 NU-05 43 29 16 6 4 2 0 73 10 49
2017 NU 25 34 22 8 3 7 1 65 12 391
2017 NU-03 21 33 24 8 4 9 1 61 13 306
2017 NU-04 25 42 17 8 8 0 0 67 17 12
2017 NU-05 45 35 14 6 0 0 0 80 6 51
2014 NU 19 30 27 5 7 10 2 56 14 476
2014 NU-03 15 29 28 7 8 11 2 51 17 382
2014 NU-04 23 35 23 4 8 4 4 63 13 26
2014 NU-05 46 37 9 0 2 4 2 88 2 46
2011 NU 29 41 17 4 3 5 0 74 8 560
2011 NU-02 19 40 21 9 6 4 0 62 16 47
2011 NU-03 28 40 19 4 2 6 0 72 7 401
2011 NU-04 21 55 14 7 3 0 0 76 10 29
2011 NU-05 54 43 2 0 2 0 0 96 2 54
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 44 27 14 7 7 0 0 71 15 295
2018 NU-03 41 29 15 8 7 0 0 70 15 212
2018 NU-05 50 17 19 10 4 0 0 67 15 48
2017 NU 43 30 13 6 7 1 0 73 14 393
2017 NU-03 39 31 14 6 9 1 0 71 15 308
2017 NU-04 58 17 8 17 0 0 0 75 17 12
2017 NU-05 59 24 8 10 0 0 0 82 10 51

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 21 43 15 15 6 0 0 64 21 294
2018 NU-03 16 44 16 17 6 0 0 61 23 209
2018 NU-05 35 41 6 12 6 0 0 76 18 49
2017 NU 19 43 18 11 8 2 0 63 19 393
2017 NU-03 16 43 19 12 8 2 1 60 20 308
2017 NU-04 50 25 8 8 8 0 0 75 17 12
2017 NU-05 24 53 10 6 8 0 0 76 14 51

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 13 25 18 20 23 1 0 38 44 296
2018 NU-03 9 27 18 21 25 0 0 35 46 211
2018 NU-05 22 24 10 20 22 0 0 47 43 49
2017 NU 8 26 18 24 23 0 0 35 47 391
2017 NU-03 6 26 17 24 26 0 1 33 50 306
2017 NU-04 17 33 17 17 17 0 0 50 33 12
2017 NU-05 12 24 27 22 16 0 0 35 37 51

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 5 11 15 17 51 0 1 16 69 296
2018 NU-03 5 10 16 18 51 0 0 15 70 212
2018 NU-05 8 10 12 12 55 0 2 19 69 49
2017 NU 10 15 18 17 40 0 0 25 57 393
2017 NU-03 8 15 18 18 41 1 0 23 59 308
2017 NU-04 8 25 8 17 42 0 0 33 58 12
2017 NU-05 10 18 18 14 39 0 2 28 54 51

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 7 20 36 20 17 0 1 27 37 296
2018 NU-03 8 18 36 19 18 0 0 27 37 212
2018 NU-05 4 16 39 20 18 0 2 21 40 49
2017 NU 5 24 26 24 20 0 0 30 44 393
2017 NU-03 6 25 26 23 20 1 0 31 43 308
2017 NU-04 8 25 33 17 17 0 0 33 33 12
2017 NU-05 2 20 27 31 20 0 0 22 51 51

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 15 29 29 15 11 0 2 45 26 293
2018 NU-03 16 29 27 14 11 0 3 46 26 209
2018 NU-05 8 18 45 16 12 0 0 27 29 49
2017 NU 16 31 21 16 13 1 2 48 31 393
2017 NU-03 16 30 20 15 16 1 3 48 32 308
2017 NU-04 17 33 25 17 8 0 0 50 25 12
2017 NU-05 10 39 20 25 6 0 0 49 31 51

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 8 17 28 19 26 0 1 26 46 295
2018 NU-03 6 18 30 18 27 0 1 24 46 212
2018 NU-05 17 8 19 25 31 0 0 25 56 48
2017 NU 7 21 23 21 27 1 1 28 48 393
2017 NU-03 6 21 22 21 29 1 1 27 51 308
2017 NU-04 33 17 17 25 8 0 0 50 33 12
2017 NU-05 8 24 29 20 18 0 2 32 38 51

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 26 30 21 13 7 0 3 58 20 295
2018 NU-03 27 30 21 12 7 0 2 59 19 211
2018 NU-05 18 27 27 14 6 0 8 49 22 49
2017 NU 28 30 15 13 10 0 4 60 24 392
2017 NU-03 27 30 15 14 11 1 3 59 25 308
2017 NU-04 33 33 8 0 17 0 8 73 18 12
2017 NU-05 26 28 18 14 6 0 8 59 22 50

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 19 24 24 19 12 0 0 44 32 294
2018 NU-03 20 26 25 17 12 0 0 45 29 210
2018 NU-05 10 18 29 29 14 0 0 29 43 49
2017 NU 17 33 26 15 8 0 0 50 24 392
2017 NU-03 17 34 27 13 8 1 0 51 22 307
2017 NU-04 0 58 8 8 25 0 0 58 33 12
2017 NU-05 16 22 31 27 4 0 0 37 31 51

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 20 25 32 14 8 0 1 45 23 291
2018 NU-03 20 22 34 15 7 0 1 43 22 209
2018 NU-05 15 30 35 13 7 0 0 46 20 46
2017 NU 20 34 22 15 8 1 0 54 23 392
2017 NU-03 19 34 22 15 9 1 0 54 24 307
2017 NU-04 17 17 33 25 8 0 0 33 33 12
2017 NU-05 18 47 20 14 2 0 0 65 16 51

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 12 30 29 20 9 1 0 42 29 294
2018 NU-03 12 29 29 20 9 0 0 41 30 210
2018 NU-05 8 29 35 21 6 0 0 38 27 48
2017 NU 16 27 25 18 12 1 1 44 31 391
2017 NU-03 15 28 24 19 12 1 1 44 32 306
2017 NU-04 17 17 33 25 8 0 0 33 33 12
2017 NU-05 20 22 27 22 8 2 0 42 30 51

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 18 32 24 16 9 0 1 50 25 292
2018 NU-03 18 32 25 16 9 0 1 50 25 209
2018 NU-05 15 33 25 19 8 0 0 48 27 48
2017 NU 23 35 19 15 7 1 1 59 22 392
2017 NU-03 22 34 19 16 7 1 1 57 24 307
2017 NU-04 25 17 25 17 17 0 0 42 33 12
2017 NU-05 25 45 14 8 6 0 2 72 14 51

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 13 27 27 21 11 0 1 41 32 293
2018 NU-03 12 31 26 18 13 0 0 43 31 209
2018 NU-05 13 19 27 35 4 0 2 32 40 48
2017 NU 13 28 25 19 14 1 1 42 33 391
2017 NU-03 13 26 25 20 13 1 1 41 34 306
2017 NU-04 8 42 25 17 8 0 0 50 25 12
2017 NU-05 14 35 16 14 20 0 2 50 34 51

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 23 27 24 15 11 0 0 50 26 290
2018 NU-03 21 25 25 15 13 0 0 46 28 209
2018 NU-05 29 36 18 13 4 0 0 64 18 45
2017 NU 23 33 23 13 8 0 0 56 21 392
2017 NU-03 18 34 25 13 9 1 0 53 22 307
2017 NU-04 17 42 17 17 8 0 0 58 25 12
2017 NU-05 39 27 16 16 2 0 0 67 18 51

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 50 24 12 6 5 1 2 76 12 294
2018 NU-03 44 26 13 8 6 0 2 73 14 210
2018 NU-05 65 21 8 2 2 2 0 87 4 48

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 49 23 11 5 9 1 1 74 15 293
2018 NU-03 46 25 12 4 10 0 2 73 15 210
2018 NU-05 54 19 13 6 8 0 0 73 15 48
2017 NU 52 22 9 7 8 0 2 75 16 393
2017 NU-03 48 23 10 7 9 1 2 73 17 308
2017 NU-04 50 8 8 17 17 0 0 58 33 12
2017 NU-05 65 20 10 6 0 0 0 84 6 51

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 38 34 13 7 7 0 1 72 14 296
2018 NU-03 33 34 14 9 9 0 1 68 19 212
2018 NU-05 46 29 17 4 0 0 4 78 4 48
2017 NU 34 36 14 8 6 0 1 72 14 393
2017 NU-03 28 39 16 9 6 1 1 68 16 308
2017 NU-04 33 33 17 8 8 0 0 67 17 12
2017 NU-05 55 29 8 2 4 0 2 86 6 51

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 44 28 14 6 8 0 1 72 14 294
2018 NU-03 43 27 15 5 9 0 1 70 14 211
2018 NU-05 38 32 15 9 4 0 2 72 13 47
2017 NU 48 23 12 6 8 1 1 73 15 392
2017 NU-03 47 23 11 7 9 1 2 71 17 307
2017 NU-04 33 25 17 8 17 0 0 58 25 12
2017 NU-05 55 29 12 2 0 2 0 86 2 51

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 46 12 7 3 2 0 29 82 7 296
2018 NU-03 50 7 4 1 2 0 36 88 5 212
2018 NU-05 25 29 21 10 2 0 13 62 14 48
2017 NU 43 14 7 2 1 1 33 85 4 392
2017 NU-03 46 11 4 1 0 1 36 91 2 308
2017 NU-04 25 8 17 0 8 0 42 57 14 12
2017 NU-05 22 25 27 8 2 0 16 56 12 51

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 52 24 11 3 1 0 9 83 5 294
2018 NU-03 49 24 10 4 1 0 10 82 6 210
2018 NU-05 52 31 10 2 0 0 4 87 2 48
2017 NU 51 27 9 3 3 1 6 84 6 392
2017 NU-03 46 29 10 3 3 1 7 82 7 307
2017 NU-04 67 8 17 0 0 0 8 82 0 12
2017 NU-05 67 24 6 2 0 0 2 92 2 51

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 52 21 6 4 8 0 9 79 14 295
2018 NU-03 49 20 7 6 9 0 10 76 16 212
2018 NU-05 60 23 0 2 6 0 8 91 9 48
2017 NU 61 15 9 6 6 0 3 78 12 392
2017 NU-03 58 16 9 5 7 1 4 77 13 307
2017 NU-04 42 0 33 17 8 0 0 42 25 12
2017 NU-05 76 16 2 6 0 0 0 92 6 51

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 50 29 13 4 3 0 1 80 7 294
2018 NU-03 49 29 14 4 3 0 1 79 7 210
2018 NU-05 50 31 8 6 2 0 2 83 9 48
2017 NU 49 31 12 3 2 1 2 82 5 393
2017 NU-03 48 31 12 3 2 1 2 82 5 308
2017 NU-04 33 58 0 8 0 0 0 92 8 12
2017 NU-05 49 25 20 4 2 0 0 75 6 51

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 6 27 39 18 9 0 0 33 27 295
2018 NU-03 6 27 40 17 9 0 0 33 26 211
2018 NU-05 2 22 37 27 10 0 2 25 38 49
2017 NU 6 27 35 22 9 1 0 33 32 393
2017 NU-03 5 28 35 22 9 1 1 33 31 308
2017 NU-04 8 17 33 25 17 0 0 25 42 12
2017 NU-05 6 20 45 24 6 0 0 25 29 51

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 15 28 39 13 5 0 0 18 43 293
2018 NU-03 17 26 40 12 5 0 0 17 42 211
2018 NU-05 15 38 31 13 4 0 0 17 52 48
2017 NU 15 26 40 14 4 0 0 18 42 388
2017 NU-03 17 24 40 14 3 0 1 18 42 303
2017 NU-04 17 25 42 8 8 0 0 17 42 12
2017 NU-05 10 35 37 14 4 0 0 18 45 51
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 3 15 25 18 38 1 1 3 97 297
2018 NU-03 1 15 25 19 38 1 1 1 99 212
2018 NU-05 8 16 24 16 35 0 0 8 92 49
2017 NU 12 23 24 14 25 2 1 12 88 393
2017 NU-03 10 23 25 13 28 2 1 10 90 308
2017 NU-04 8 17 8 33 33 0 0 8 92 12
2017 NU-05 22 25 22 10 16 4 2 23 77 51

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 NU 37 284
2018 NU-03 37 205
2018 NU-05 33 45
2017 NU 28 335
2017 NU-03 28 269
2017 NU-04 27 11
2017 NU-05 30 37

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 NU 65 284
2018 NU-03 66 205
2018 NU-05 53 45
2017 NU 46 335
2017 NU-03 46 269
2017 NU-04 27 11
2017 NU-05 51 37

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 NU 12 284
2018 NU-03 13 205
2018 NU-05 7 45
2017 NU 13 335
2017 NU-03 11 269
2017 NU-04 36 11
2017 NU-05 8 37

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 NU 59 284
2018 NU-03 58 205
2018 NU-05 67 45
2017 NU 59 335
2017 NU-03 61 269
2017 NU-04 45 11
2017 NU-05 57 37

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 NU 5 284
2018 NU-03 5 205
2018 NU-05 4 45
2017 NU 7 335
2017 NU-03 7 269
2017 NU-04 9 11
2017 NU-05 11 37

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 NU 68 284
2018 NU-03 66 205
2018 NU-05 84 45

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 NU 40 284
2018 NU-03 40 205
2018 NU-05 40 45
2017 NU 38 335
2017 NU-03 38 269
2017 NU-04 18 11
2017 NU-05 32 37

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 NU 3 28 15 13 3 39 269
2018 NU-03 4 29 13 15 1 37 193
2018 NU-05 0 21 19 7 7 47 43
2017 NU 4 40 20 12 5 20 324
2017 NU-03 3 40 19 13 5 20 258
2017 NU-04 0 36 18 9 18 18 11
2017 NU-05 5 38 22 8 5 22 37

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NU 14 86 283
2018 NU-03 13 87 204
2018 NU-05 16 84 45

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 22 18 11 12 26 1 11 45 43 297
2018 NU-03 20 20 10 11 26 1 12 45 43 213
2018 NU-05 17 15 17 17 27 0 8 34 48 48

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 4 10 14 21 44 1 6 14 70 283
2018 NU-03 4 11 15 21 44 0 5 16 68 204
2018 NU-05 2 7 20 20 44 2 4 10 69 45
2017 NU 4 20 16 20 34 1 5 26 57 338
2017 NU-03 4 19 17 19 34 1 6 25 57 272
2017 NU-04 0 27 9 36 27 0 0 27 64 11
2017 NU-05 5 19 8 27 38 0 3 25 67 37

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NU 2 6 11 15 61 2 4 8 81 284
2018 NU-03 2 6 11 17 58 2 4 8 80 205
2018 NU-05 2 2 11 11 71 2 0 5 84 45
2017 NU 1 6 13 19 54 2 5 8 78 338
2017 NU-03 1 6 14 20 52 2 5 8 77 272
2017 NU-04 9 0 9 18 55 0 9 10 80 11
2017 NU-05 0 3 8 16 68 0 5 3 89 37
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