2018 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - HP

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 33 39 12 9 6 0 0 73 15 33
2018 HP-04 25 50 13 8 4 0 0 75 13 24
2017 HP 33 49 8 5 5 0 0 82 10 39
2017 HP-04 37 40 10 7 7 0 0 77 13 30
2014 HP 36 44 9 4 7 0 0 80 11 45
2014 HP-04 36 51 7 7 0 0 0 87 7 31
2011 HP 38 49 5 5 3 0 0 87 8 39
2011 HP-04 31 50 8 8 4 0 0 81 12 26
2008 HP 31 31 16 6 16 0 0 63 22 32
2008 HP-04 38 38 14 0 10 0 0 76 10 21

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 18 38 24 6 15 0 0 56 21 34
2018 HP-04 12 52 20 4 12 0 0 64 16 25
2017 HP 21 54 13 8 5 0 0 74 13 39
2017 HP-04 23 50 10 10 7 0 0 73 17 30

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 47 38 9 0 6 0 0 85 6 34
2018 HP-04 44 44 8 0 4 0 0 88 4 25
2017 HP 58 32 5 3 3 0 0 89 5 38
2017 HP-04 63 23 7 3 3 0 0 87 7 30
2014 HP 60 33 4 2 0 0 0 93 2 45
2014 HP-04 65 32 0 3 0 0 0 97 3 31
2011 HP 69 23 5 3 0 0 0 92 3 39
2011 HP-04 62 27 8 4 0 0 0 88 4 26

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 44 35 12 3 6 0 0 79 9 34
2018 HP-04 44 36 16 0 4 0 0 80 4 25
2017 HP 39 53 5 0 3 0 0 92 3 38
2017 HP-04 40 50 7 0 3 0 0 90 3 30
2014 HP 44 36 2 11 7 0 0 80 18 45
2014 HP-04 48 39 3 7 3 0 0 87 10 31
2011 HP 46 41 8 3 3 0 0 87 5 39
2011 HP-04 38 42 12 4 4 0 0 81 8 26
2008 HP 34 38 6 9 13 0 0 72 22 32
2008 HP-04 38 48 5 5 5 0 0 86 10 21

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 26 24 18 21 12 0 0 50 32 34
2018 HP-04 28 24 20 16 12 0 0 52 28 25
2017 HP 23 36 18 18 5 0 0 59 23 39
2017 HP-04 23 37 17 17 7 0 0 60 23 30
2014 HP 18 26 27 13 16 0 0 44 29 45
2014 HP-04 20 29 29 10 13 0 0 48 23 31
2011 HP 21 49 13 10 5 3 0 71 16 39
2011 HP-04 23 46 12 12 4 4 0 72 16 26

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 26 26 9 21 18 0 0 53 38 34
2018 HP-04 28 28 8 20 16 0 0 56 36 25
2017 HP 26 38 15 15 5 0 0 64 21 39
2017 HP-04 23 43 13 13 7 0 0 67 20 30
2014 HP 18 31 27 11 13 0 0 49 24 45
2014 HP-04 23 29 32 6 10 0 0 51 16 31
2011 HP 15 54 13 10 5 0 3 71 16 39
2011 HP-04 19 50 15 8 4 0 4 72 12 26
2008 HP 22 38 6 9 25 0 0 59 34 32
2008 HP-04 29 43 0 5 24 0 0 71 29 21

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 30 24 24 9 9 3 0 56 19 33
2018 HP-04 29 29 25 8 4 4 0 61 13 24
2017 HP 28 26 23 15 5 3 0 55 21 39
2017 HP-04 27 23 23 17 7 3 0 52 24 30
2014 HP 22 27 24 11 11 4 0 52 23 45
2014 HP-04 23 36 22 10 3 7 0 63 14 31
2011 HP 31 28 10 15 10 5 0 62 27 39
2011 HP-04 38 23 8 15 8 8 0 67 25 26
2008 HP 13 41 16 3 22 6 0 57 27 32
2008 HP-04 14 57 5 5 19 0 0 71 24 21
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 35 35 12 9 6 3 0 73 15 34
2018 HP-04 36 40 8 8 8 0 0 76 16 25
2017 HP 33 41 8 5 13 0 0 74 18 39
2017 HP-04 43 33 7 3 13 0 0 77 17 30
2014 HP 29 26 25 9 11 0 0 55 20 45
2014 HP-04 26 28 26 3 16 0 0 55 20 31
2011 HP 28 44 3 13 13 0 0 72 26 39
2011 HP-04 38 38 4 12 8 0 0 77 19 26
2008 HP 38 25 6 9 19 0 3 65 29 32
2008 HP-04 43 24 10 10 10 0 5 70 20 21

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 35 26 21 9 6 3 0 64 15 34
2018 HP-04 36 32 16 8 8 0 0 68 16 25
2017 HP 41 28 10 8 13 0 0 69 21 39
2017 HP-04 47 23 13 3 13 0 0 70 17 30
2014 HP 20 33 22 13 11 0 0 53 25 45
2014 HP-04 16 41 23 7 13 0 0 58 20 31
2011 HP 33 36 3 15 13 0 0 69 28 39
2011 HP-04 46 31 0 15 8 0 0 77 23 26
2008 HP 38 31 3 16 9 0 3 71 26 32
2008 HP-04 43 29 5 14 5 0 5 75 20 21

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 36 30 15 6 9 3 0 69 16 33
2018 HP-04 36 36 12 4 12 0 0 72 16 25
2017 HP 46 23 10 5 15 0 0 69 21 39
2017 HP-04 43 27 10 0 20 0 0 70 20 30
2014 HP 29 33 9 11 16 2 0 63 27 45
2014 HP-04 33 31 10 10 16 0 0 64 26 31

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 18 18 24 12 21 9 0 39 35 34
2018 HP-04 16 24 20 8 24 8 0 43 35 25
2017 HP 23 18 28 18 10 3 0 42 29 39
2017 HP-04 20 20 27 17 13 3 0 41 31 30
2014 HP 4 18 40 18 13 4 2 24 33 45
2014 HP-04 7 23 39 10 13 6 3 32 25 31
2011 HP 5 41 21 21 3 8 3 51 26 39
2011 HP-04 8 46 19 15 4 4 4 58 21 26

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 15 18 21 18 26 3 0 33 45 34
2018 HP-04 12 24 20 16 28 0 0 36 44 25
2017 HP 15 31 13 28 10 3 0 47 39 39
2017 HP-04 10 37 13 23 13 3 0 48 38 30
2014 HP 4 18 38 11 27 2 0 23 39 45
2014 HP-04 7 23 39 3 26 2 0 30 30 31
2011 HP 18 31 18 18 8 5 3 53 28 39
2011 HP-04 23 23 19 15 12 4 4 50 29 26
2008 HP 16 38 13 3 28 3 0 55 32 32
2008 HP-04 24 33 19 5 19 0 0 57 24 21

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 9 21 18 18 32 3 0 30 52 34
2018 HP-04 8 24 20 12 36 0 0 32 48 25
2017 HP 13 21 26 23 15 3 0 34 39 39
2017 HP-04 10 20 30 20 17 3 0 31 38 30
2014 HP 2 13 29 29 22 2 2 16 53 45
2014 HP-04 3 20 29 22 23 2 0 23 46 31
2011 HP 10 23 28 13 13 8 5 38 29 39
2011 HP-04 12 23 31 12 15 0 8 38 29 26
2008 HP 3 25 25 16 28 0 3 29 45 32
2008 HP-04 0 29 33 10 29 0 0 29 38 21

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 12 21 18 18 29 3 0 33 48 34
2018 HP-04 12 20 20 16 32 0 0 32 48 25
2017 HP 13 31 21 15 18 3 0 45 34 39
2017 HP-04 10 37 20 13 17 3 0 48 31 30
2014 HP 4 25 22 20 25 4 0 30 46 45
2014 HP-04 7 20 29 23 20 2 0 27 43 31
2011 HP 18 28 18 18 13 3 3 49 32 39
2011 HP-04 23 23 19 15 12 4 4 50 29 26
2008 HP 9 41 16 16 16 3 0 52 32 32
2008 HP-04 10 43 19 14 10 5 0 55 25 21
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 15 36 24 12 9 3 0 53 22 33
2018 HP-04 17 38 21 13 8 4 0 57 22 24
2017 HP 28 38 15 10 8 0 0 67 18 39
2017 HP-04 30 37 17 7 10 0 0 67 17 30
2014 HP 13 35 20 13 16 2 0 50 30 45
2014 HP-04 10 45 20 13 10 3 0 56 23 31
2011 HP 15 38 28 8 10 0 0 54 18 39
2011 HP-04 15 35 31 12 8 0 0 50 19 26

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 21 39 18 18 3 0 0 61 21 33
2018 HP-04 25 38 21 17 0 0 0 63 17 24
2017 HP 26 51 8 8 8 0 0 77 15 39
2017 HP-04 30 43 7 10 10 0 0 73 20 30

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 18 21 26 6 21 9 0 42 29 34
2018 HP-04 20 24 28 4 16 8 0 48 22 25
2017 HP 15 26 28 13 13 3 3 43 27 39
2017 HP-04 17 23 27 13 13 3 3 43 29 30
2014 HP 7 26 20 20 25 2 0 34 46 45
2014 HP-04 10 29 22 20 20 0 0 38 39 31

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 32 26 18 9 9 3 3 63 19 34
2018 HP-04 32 32 12 12 8 0 4 67 21 25
2017 HP 31 46 8 3 13 0 0 77 15 39
2017 HP-04 33 43 7 0 17 0 0 77 17 30
2014 HP 25 31 27 9 9 0 0 56 18 45
2014 HP-04 23 32 29 7 10 0 0 55 16 31
2011 HP 23 38 18 13 5 0 3 63 18 39
2011 HP-04 31 35 19 12 0 0 4 68 12 26
2008 HP 41 28 6 9 13 0 3 71 23 32
2008 HP-04 48 24 10 10 5 0 5 75 15 21

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 12 27 24 12 15 0 9 43 30 33
2018 HP-04 13 25 29 13 13 0 8 41 27 24
2017 HP 15 36 0 26 23 0 0 51 49 39
2017 HP-04 17 30 0 30 23 0 0 47 53 30
2014 HP 11 38 16 13 22 0 0 49 36 45
2014 HP-04 10 42 20 13 16 0 0 51 29 31
2011 HP 18 46 18 8 8 0 3 66 16 39
2011 HP-04 12 50 19 8 8 0 4 64 16 26
2008 HP 13 41 19 13 16 0 0 53 28 32
2008 HP-04 14 48 14 10 14 0 0 62 24 21

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 45 36 12 3 3 0 0 82 6 33
2018 HP-04 42 42 13 4 0 0 0 83 4 24
2017 HP 51 46 3 0 0 0 0 97 0 39
2017 HP-04 57 40 3 0 0 0 0 97 0 30
2014 HP 40 49 9 2 0 0 0 89 2 45
2014 HP-04 42 48 10 0 0 0 0 90 0 31
2011 HP 51 38 5 3 3 0 0 90 5 39
2011 HP-04 46 38 8 4 4 0 0 85 8 26
2008 HP 41 50 3 0 6 0 0 91 6 32
2008 HP-04 43 52 5 0 0 0 0 95 0 21

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 58 33 6 0 3 0 0 91 3 33
2018 HP-04 58 33 8 0 0 0 0 92 0 24
2017 HP 62 38 0 0 0 0 0 100 0 39
2017 HP-04 67 33 0 0 0 0 0 100 0 30
2014 HP 60 35 4 0 0 0 0 96 0 45
2014 HP-04 62 35 3 0 0 0 0 97 0 31
2011 HP 62 33 3 3 0 0 0 95 3 39
2011 HP-04 62 31 4 4 0 0 0 92 4 26
2008 HP 34 56 6 0 3 0 0 91 3 32
2008 HP-04 24 67 5 0 5 0 0 90 5 21

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 9 15 21 21 24 9 0 27 50 33
2018 HP-04 4 21 25 17 25 8 0 27 45 24
2017 HP 18 31 15 15 15 5 0 51 32 39
2017 HP-04 13 37 13 17 13 7 0 54 32 30
2014 HP 11 26 20 18 20 2 2 39 40 45
2014 HP-04 13 29 26 13 16 3 0 43 30 31
2011 HP 13 36 21 8 13 3 8 54 23 39
2011 HP-04 15 27 27 8 12 4 8 48 22 26
2008 HP 9 22 31 22 16 0 0 31 38 32
2008 HP-04 10 29 33 14 14 0 0 38 29 21

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 12 15 18 24 18 3 9 31 48 33
2018 HP-04 13 21 13 29 17 4 4 36 50 24
2017 HP 15 31 26 13 13 0 3 47 26 39
2017 HP-04 20 30 23 10 17 0 0 50 27 30
2014 HP 7 26 22 13 22 4 4 36 39 45
2014 HP-04 7 32 22 10 20 7 3 43 33 31
2011 HP 18 41 10 18 5 3 5 64 25 39
2011 HP-04 19 38 12 15 4 4 8 65 22 26
2008 HP 13 38 19 6 22 0 3 52 29 32
2008 HP-04 19 38 19 10 14 0 0 57 24 21

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 21 38 18 9 15 0 0 59 24 34
2018 HP-04 16 44 12 12 16 0 0 60 28 25
2017 HP 26 39 16 13 5 0 0 66 18 38
2017 HP-04 23 40 17 13 7 0 0 63 20 30
2014 HP 17 42 16 9 16 0 0 60 25 45
2014 HP-04 19 42 16 7 16 0 0 61 23 31
2011 HP 18 50 11 11 8 0 3 70 19 38
2011 HP-04 24 40 16 16 4 0 0 64 20 25

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 24 41 21 3 12 0 0 65 15 34
2018 HP-04 24 48 12 4 12 0 0 72 16 25
2017 HP 26 45 16 8 5 0 0 71 13 38
2017 HP-04 20 47 17 10 7 0 0 67 17 30
2014 HP 29 33 11 18 9 0 0 62 27 45
2014 HP-04 25 36 10 19 10 0 0 61 29 31

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 24 27 18 15 15 0 0 52 30 33
2018 HP-04 25 29 17 13 17 0 0 54 29 24
2017 HP 21 45 21 5 8 0 0 66 13 38
2017 HP-04 23 40 20 7 10 0 0 63 17 30
2014 HP 13 35 22 16 13 0 0 49 29 45
2014 HP-04 13 45 16 16 10 0 0 58 26 31
2011 HP 26 41 23 5 5 0 0 67 10 39
2011 HP-04 35 27 31 4 4 0 0 62 8 26

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 22 22 22 16 16 0 3 45 32 32
2018 HP-04 17 30 22 17 13 0 0 48 30 23
2017 HP 18 41 21 13 8 0 0 59 21 39
2017 HP-04 13 43 23 10 10 0 0 57 20 30

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 33 24 9 24 6 3 0 59 31 33
2018 HP-04 25 33 13 21 4 4 0 61 26 24
2017 HP 26 44 15 3 13 0 0 69 15 39
2017 HP-04 27 40 13 3 17 0 0 67 20 30
2014 HP 26 42 13 2 16 0 0 69 18 45
2014 HP-04 25 42 19 3 10 0 0 68 13 31
2011 HP 31 38 21 5 3 0 3 71 8 39
2011 HP-04 31 35 23 8 4 0 0 65 12 26

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 45 24 12 12 3 0 3 72 16 33
2018 HP-04 50 25 13 8 4 0 0 75 13 24
2017 HP 41 31 13 8 3 3 3 76 11 39
2017 HP-04 47 27 10 7 3 3 3 79 11 30
2014 HP 51 25 13 2 9 0 0 75 11 45
2014 HP-04 58 26 10 0 7 0 0 84 7 31
2011 HP 51 36 8 5 0 0 0 87 5 39
2011 HP-04 54 35 4 8 0 0 0 88 8 26
2008 HP 31 28 28 3 9 0 0 59 13 32
2008 HP-04 48 29 19 0 5 0 0 76 5 21

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 HP 18 62 21 34
2018 HP-04 12 72 16 25
2017 HP 8 64 28 39
2017 HP-04 10 60 30 30
2014 HP 20 38 42 45
2014 HP-04 13 45 41 31
2011 HP 28 44 28 39
2011 HP-04 27 50 23 26

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2011 HP 55 0 0 27 9999 18 11
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 31 31 22 3 13 0 0 63 16 32
2018 HP-04 33 29 25 4 8 0 0 63 13 24
2017 HP 31 47 11 6 3 3 0 80 9 36
2017 HP-04 37 37 11 7 4 4 0 77 12 27
2014 HP 22 51 20 4 2 0 0 73 7 45
2014 HP-04 20 58 13 7 3 0 0 77 10 31
2011 HP 26 49 23 3 0 0 0 74 3 39
2011 HP-04 15 50 31 4 0 0 0 65 4 26
2008 HP 28 31 19 9 13 0 0 59 22 32
2008 HP-04 38 33 19 5 5 0 0 71 10 21

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 18 21 24 18 15 3 0 41 34 33
2018 HP-04 17 25 21 17 21 0 0 42 38 24
2017 HP 21 32 21 13 11 3 0 54 24 38
2017 HP-04 21 38 17 10 10 3 0 61 21 29
2014 HP 11 27 35 9 18 0 0 38 27 45
2014 HP-04 13 19 38 7 23 0 0 32 29 31
2011 HP 13 51 15 10 8 0 3 66 18 39
2011 HP-04 19 46 15 12 4 0 4 68 16 26

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 6 35 29 12 12 0 6 25 44 34
2018 HP-04 8 32 28 12 16 0 4 29 42 25
2017 HP 11 27 32 16 5 0 8 24 41 37
2017 HP-04 4 25 36 21 7 0 7 31 31 28
2014 HP 9 27 40 18 4 0 2 23 37 45
2014 HP-04 7 23 45 23 0 0 3 23 30 31
2011 HP 15 5 41 28 5 0 5 35 22 39
2011 HP-04 4 0 50 31 8 0 8 42 4 26
2008 HP 13 28 22 34 3 0 0 38 41 32
2008 HP-04 10 24 24 38 5 0 0 43 33 21

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 12 38 18 9 21 0 3 30 52 34
2018 HP-04 12 32 20 12 20 0 4 33 46 25
2017 HP 5 30 27 14 16 3 5 32 38 37
2017 HP-04 7 21 29 14 18 4 7 36 32 28
2014 HP 22 25 33 9 7 2 2 16 49 45
2014 HP-04 19 23 41 10 0 3 3 10 45 31
2011 HP 13 13 31 23 13 3 5 39 28 39
2011 HP-04 4 12 35 31 15 0 4 48 16 26
2008 HP 19 22 22 16 19 0 3 35 42 32
2008 HP-04 19 19 19 14 24 0 5 40 40 21

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 15 45 24 6 3 0 6 10 65 33
2018 HP-04 13 42 29 4 4 0 8 9 59 24
2017 HP 23 23 36 5 10 0 3 16 47 39
2017 HP-04 17 23 40 7 10 0 3 17 41 30
2014 HP 36 18 22 11 7 4 2 19 57 45
2014 HP-04 32 10 26 16 7 7 3 24 47 31
2011 HP 38 13 18 13 8 3 8 23 57 39
2011 HP-04 27 8 27 12 12 4 12 27 41 26
2008 HP 39 16 23 16 6 0 0 23 55 31
2008 HP-04 38 14 19 24 5 0 0 29 52 21

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 3 24 26 26 21 0 0 47 26 34
2018 HP-04 0 20 28 28 24 0 0 52 20 25
2017 HP 3 11 32 38 14 0 3 53 14 37
2017 HP-04 4 7 29 46 11 0 4 59 11 28
2014 HP 9 16 31 31 7 4 2 40 26 45
2014 HP-04 10 10 36 32 3 7 3 39 21 31
2011 HP 18 13 24 18 16 3 8 38 35 38
2011 HP-04 19 8 15 19 23 4 12 50 32 26
2008 HP 22 16 31 13 16 3 0 29 39 32
2008 HP-04 19 5 38 14 24 0 0 38 24 21

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 21 29 18 18 12 0 3 30 52 34
2018 HP-04 20 32 12 24 12 0 0 36 52 25
2017 HP 16 13 34 13 18 0 5 33 31 38
2017 HP-04 14 14 34 14 21 0 3 36 29 29
2014 HP 20 18 40 13 7 0 2 20 39 45
2014 HP-04 16 20 38 16 6 0 3 23 37 31
2011 HP 10 28 23 23 8 0 8 33 42 39
2011 HP-04 4 19 19 35 12 0 12 52 26 26
2008 HP 26 19 13 29 13 0 0 42 45 31
2008 HP-04 14 14 19 33 19 0 0 52 29 21

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 9 24 15 15 24 6 9 45 38 34
2018 HP-04 4 24 16 16 28 8 4 50 32 25
2017 HP 0 13 18 26 32 5 5 65 15 38
2017 HP-04 0 10 21 24 31 7 7 64 12 29
2014 HP 16 15 13 20 20 4 11 47 37 45
2014 HP-04 13 16 10 23 19 3 16 52 36 31
2011 HP 5 15 21 31 13 5 10 52 24 39
2011 HP-04 4 12 12 35 15 8 15 65 20 26
2008 HP 13 22 22 19 22 0 3 42 35 32
2008 HP-04 10 19 24 14 29 0 5 45 30 21

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 21 21 26 9 15 3 6 26 45 34
2018 HP-04 16 20 28 12 16 4 4 30 39 25
2017 HP 18 11 26 11 18 8 8 34 34 38
2017 HP-04 10 14 31 7 17 10 10 30 30 29
2014 HP 18 18 38 11 9 2 2 22 38 44
2014 HP-04 13 17 39 13 10 3 3 25 32 30

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 32 26 26 6 9 0 0 59 15 34
2018 HP-04 32 32 28 4 4 0 0 64 8 25
2017 HP 38 38 8 8 8 0 0 77 15 39
2017 HP-04 37 40 3 10 10 0 0 77 20 30
2014 HP 16 37 18 18 9 2 0 54 27 45
2014 HP-04 16 38 13 23 7 3 0 56 30 31

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 30 36 12 18 3 0 0 67 21 33
2018 HP-04 29 38 13 21 0 0 0 67 21 24
2017 HP 44 36 8 13 0 0 0 79 13 39
2017 HP-04 43 33 10 13 0 0 0 77 13 30
2014 HP 22 44 11 16 7 0 0 66 22 45
2014 HP-04 26 45 10 13 7 0 0 71 20 31

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 26 35 26 3 9 0 0 62 12 34
2018 HP-04 24 36 32 0 8 0 0 60 8 25

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 29 32 24 0 6 9 0 68 6 34
2018 HP-04 28 32 24 0 8 8 0 65 9 25
2017 HP 22 44 22 3 3 3 3 71 6 36
2017 HP-04 22 44 22 0 4 4 4 72 4 27
2014 HP 25 37 20 11 4 2 0 64 16 45
2014 HP-04 26 41 16 13 3 0 0 68 16 31

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 29 32 24 3 6 6 0 66 9 34
2018 HP-04 28 32 24 4 8 4 0 63 13 25
2017 HP 33 56 5 0 3 0 3 92 3 39
2017 HP-04 37 53 3 0 3 0 3 93 3 30
2014 HP 25 36 22 9 9 0 0 61 18 45
2014 HP-04 26 33 22 10 10 0 0 59 19 31
2011 HP 21 54 18 3 3 0 3 76 5 39
2011 HP-04 27 50 15 4 0 0 4 80 4 26

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 29 29 15 12 15 0 0 59 26 34
2018 HP-04 28 36 16 8 12 0 0 64 20 25
2017 HP 34 37 16 11 3 0 0 71 13 38
2017 HP-04 34 34 17 10 3 0 0 69 14 29
2014 HP 29 33 18 11 9 0 0 62 20 45
2014 HP-04 36 25 19 13 7 0 0 61 20 31
2011 HP 38 36 13 5 5 0 3 76 11 39
2011 HP-04 54 15 19 4 4 0 4 72 8 26
2008 HP 25 34 6 9 25 0 0 59 34 32
2008 HP-04 29 38 10 5 19 0 0 67 24 21

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 26 21 24 9 15 6 0 50 25 34
2018 HP-04 24 24 24 8 12 8 0 52 22 25
2017 HP 31 26 18 10 13 3 0 58 24 39
2017 HP-04 37 27 17 10 10 0 0 63 20 30
2014 HP 13 37 20 13 16 0 0 51 29 45
2014 HP-04 16 38 23 13 10 0 0 55 23 31

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 24 24 15 18 12 6 0 52 32 33
2018 HP-04 25 29 8 17 17 4 0 57 35 24
2017 HP 32 32 21 3 11 0 3 65 14 38
2017 HP-04 38 31 21 0 10 0 0 69 10 29
2014 HP 13 37 20 9 11 9 0 56 22 45
2014 HP-04 13 41 10 13 13 10 0 60 29 31
2011 HP 21 51 15 8 5 0 0 72 13 39
2011 HP-04 19 46 19 12 4 0 0 65 15 26
2008 HP 13 44 22 6 9 3 3 60 17 32
2008 HP-04 14 52 14 5 10 0 5 70 15 21

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 27 15 30 9 15 3 0 44 25 33
2018 HP-04 25 21 29 8 17 0 0 46 25 24

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 27 12 21 21 15 3 0 41 38 33
2018 HP-04 29 13 21 17 21 0 0 42 38 24
2017 HP 24 26 18 18 11 3 0 51 30 38
2017 HP-04 21 31 14 17 14 3 0 54 32 29
2014 HP 7 33 25 22 11 2 0 41 34 45
2014 HP-04 6 32 20 26 13 3 0 39 40 31
2011 HP 18 44 10 10 0 10 8 75 13 39
2011 HP-04 19 38 15 8 0 8 12 71 10 26

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 HP 18 82 33

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 18 15 26 9 18 12 3 38 31 34
2018 HP-04 16 16 20 8 20 16 4 40 35 25
2017 HP 23 18 21 10 13 13 3 48 27 39
2017 HP-04 27 17 17 7 13 17 3 54 25 30
2014 HP 9 22 18 4 27 11 9 39 39 45
2014 HP-04 13 23 19 6 23 10 7 43 34 31

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 29 12 29 12 12 6 0 44 25 34
2018 HP-04 28 16 24 12 12 8 0 48 26 25
2017 HP 33 23 26 13 5 0 0 56 18 39
2017 HP-04 33 30 23 7 7 0 0 63 13 30
2014 HP 20 27 22 8 18 4 0 49 28 45
2014 HP-04 23 29 19 9 16 3 0 54 26 31
2011 HP 36 28 23 5 3 3 3 68 8 39
2011 HP-04 35 31 27 0 4 0 4 68 4 26

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 21 9 38 6 6 15 6 37 15 34
2018 HP-04 20 8 36 8 8 20 0 35 20 25
2017 HP 26 21 29 8 0 13 3 56 9 38
2017 HP-04 31 24 17 7 0 17 3 70 9 29
2014 HP 11 27 26 4 4 17 9 52 12 45
2014 HP-04 13 29 26 7 7 9 10 52 16 31

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 29 15 32 6 6 12 0 50 13 34
2018 HP-04 28 12 32 8 8 12 0 45 18 25
2017 HP 31 41 18 5 3 3 0 74 8 39
2017 HP-04 33 43 13 3 3 3 0 79 7 30
2014 HP 18 29 26 9 4 13 0 54 15 45
2014 HP-04 20 23 32 10 7 9 0 47 18 31
2011 HP 26 46 23 0 0 5 0 76 0 39
2011 HP-04 35 42 23 0 0 0 0 77 0 26
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 33 27 27 3 6 3 0 63 9 33
2018 HP-04 36 32 20 4 8 0 0 68 12 25
2017 HP 46 26 13 5 5 3 3 76 11 39
2017 HP-04 43 27 10 7 7 3 3 75 14 30

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 18 38 29 3 3 9 0 61 6 34
2018 HP-04 12 48 28 0 4 8 0 65 4 25
2017 HP 18 44 21 0 8 10 0 69 9 39
2017 HP-04 17 47 17 0 10 10 0 70 11 30

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 18 26 26 15 12 3 0 45 27 34
2018 HP-04 16 32 24 16 12 0 0 48 28 25
2017 HP 18 36 23 15 5 3 0 55 21 39
2017 HP-04 20 37 23 10 7 3 0 59 17 30

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 3 18 18 21 41 0 0 21 62 34
2018 HP-04 0 16 16 24 44 0 0 16 68 25
2017 HP 10 10 23 26 31 0 0 21 56 39
2017 HP-04 10 13 20 27 30 0 0 23 57 30

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 21 41 26 9 3 0 0 62 12 34
2018 HP-04 24 40 24 12 0 0 0 64 12 25
2017 HP 33 26 31 5 5 0 0 59 10 39
2017 HP-04 30 23 37 7 3 0 0 53 10 30

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 26 35 21 12 6 0 0 62 18 34
2018 HP-04 28 32 28 12 0 0 0 60 12 25
2017 HP 47 29 16 3 5 0 0 76 8 38
2017 HP-04 41 31 21 3 3 0 0 72 7 29

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 9 32 18 29 12 0 0 41 41 34
2018 HP-04 8 28 20 36 8 0 0 36 44 25
2017 HP 26 23 21 13 18 0 0 49 31 39
2017 HP-04 20 27 20 17 17 0 0 47 33 30

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 44 21 18 9 3 3 3 69 13 34
2018 HP-04 40 24 20 4 4 4 4 70 9 25
2017 HP 55 29 8 5 0 0 3 86 5 38
2017 HP-04 52 28 10 7 0 0 3 82 7 29

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 32 26 24 9 9 0 0 59 18 34
2018 HP-04 20 36 28 8 8 0 0 56 16 25
2017 HP 44 28 21 5 3 0 0 72 8 39
2017 HP-04 43 27 20 7 3 0 0 70 10 30

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 18 35 29 12 6 0 0 53 18 34
2018 HP-04 12 40 28 12 8 0 0 52 20 25
2017 HP 46 31 15 3 5 0 0 77 8 39
2017 HP-04 47 30 17 3 3 0 0 77 7 30

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 24 32 24 15 6 0 0 56 21 34
2018 HP-04 24 32 32 4 8 0 0 56 12 25
2017 HP 38 36 15 3 3 5 0 78 5 39
2017 HP-04 43 37 10 0 3 7 0 86 4 30

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 24 35 29 9 3 0 0 59 12 34
2018 HP-04 20 40 36 0 4 0 0 60 4 25
2017 HP 44 33 18 3 3 0 0 77 5 39
2017 HP-04 40 40 13 3 3 0 0 80 7 30

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 28 41 25 6 0 0 0 69 6 32
2018 HP-04 24 48 28 0 0 0 0 72 0 25
2017 HP 44 33 13 8 3 0 0 77 10 39
2017 HP-04 37 43 13 3 3 0 0 80 7 30

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 36 33 27 3 0 0 0 70 3 33
2018 HP-04 33 29 33 4 0 0 0 63 4 24
2017 HP 49 33 15 3 0 0 0 82 3 39
2017 HP-04 50 30 17 3 0 0 0 80 3 30

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 47 35 15 3 0 0 0 82 3 34
2018 HP-04 44 40 16 0 0 0 0 84 0 25

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 56 18 9 6 12 0 0 74 18 34
2018 HP-04 52 20 8 8 12 0 0 72 20 25
2017 HP 62 21 10 3 3 0 3 84 5 39
2017 HP-04 60 23 13 0 3 0 0 83 3 30

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 35 32 24 9 0 0 0 68 9 34
2018 HP-04 36 28 32 4 0 0 0 64 4 25
2017 HP 49 36 8 5 0 0 3 87 5 39
2017 HP-04 53 33 10 3 0 0 0 87 3 30

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 38 24 24 6 9 0 0 62 15 34
2018 HP-04 32 24 32 4 8 0 0 56 12 25
2017 HP 41 44 8 5 3 0 0 85 8 39
2017 HP-04 43 43 7 3 3 0 0 87 7 30

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 68 18 3 3 0 0 9 94 3 34
2018 HP-04 72 16 4 0 0 0 8 96 0 25
2017 HP 69 21 3 0 0 0 8 97 0 39
2017 HP-04 73 20 3 0 0 0 3 97 0 30

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 68 24 3 3 0 0 3 94 3 34
2018 HP-04 60 28 4 4 0 0 4 92 4 25
2017 HP 69 21 0 5 0 0 5 95 5 39
2017 HP-04 73 17 0 7 0 0 3 93 7 30

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 45 24 12 0 15 0 3 72 16 33
2018 HP-04 33 29 13 0 21 0 4 65 22 24
2017 HP 64 18 13 3 3 0 0 82 5 39
2017 HP-04 67 17 10 3 3 0 0 83 7 30

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 67 12 15 3 0 0 3 81 3 33
2018 HP-04 63 17 17 4 0 0 0 79 4 24
2017 HP 56 41 3 0 0 0 0 97 0 39
2017 HP-04 60 37 3 0 0 0 0 97 0 30

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 15 41 35 3 6 0 0 56 9 34
2018 HP-04 12 44 36 4 4 0 0 56 8 25
2017 HP 10 38 46 5 0 0 0 49 5 39
2017 HP-04 10 40 47 3 0 0 0 50 3 30

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 3 18 42 12 21 0 3 34 22 33
2018 HP-04 0 21 42 13 21 0 4 35 22 24
2017 HP 3 10 36 36 13 0 3 50 13 39
2017 HP-04 0 10 37 43 7 0 3 52 10 30
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 9 15 24 27 24 0 0 9 91 33
2018 HP-04 8 13 25 29 25 0 0 8 92 24
2017 HP 8 13 24 26 26 3 0 8 92 38
2017 HP-04 10 14 24 28 21 3 0 11 89 29

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 HP 33 30
2018 HP-04 32 22
2017 HP 26 34
2017 HP-04 28 25

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 HP 53 30
2018 HP-04 59 22
2017 HP 41 34
2017 HP-04 40 25

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 HP 20 30
2018 HP-04 18 22
2017 HP 18 34
2017 HP-04 20 25

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 HP 60 30
2018 HP-04 68 22
2017 HP 76 34
2017 HP-04 76 25

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 HP 3 30
2018 HP-04 5 22
2017 HP 3 34
2017 HP-04 4 25

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 HP 73 30
2018 HP-04 73 22

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 HP 47 30
2018 HP-04 45 22
2017 HP 41 34
2017 HP-04 40 25

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 HP 3 24 14 14 3 41 29
2018 HP-04 5 24 19 10 5 38 21
2017 HP 3 30 15 6 9 36 33
2017 HP-04 4 29 13 8 13 33 24

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 HP 10 90 30
2018 HP-04 9 91 22

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 42 9 18 6 21 0 3 53 28 33
2018 HP-04 42 13 21 4 21 0 0 54 25 24

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 3 13 3 40 33 0 7 18 79 30
2018 HP-04 5 9 0 41 36 0 9 15 85 22
2017 HP 15 15 12 18 32 0 9 32 55 34
2017 HP-04 8 16 16 20 32 0 8 26 57 25

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HP 0 7 10 40 43 0 0 7 83 30
2018 HP-04 0 5 14 36 45 0 0 5 82 22
2017 HP 6 3 12 26 47 6 0 9 78 34
2017 HP-04 4 4 16 24 44 8 0 9 74 25
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