2018 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - GL

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 32 43 14 8 3 0 0 75 11 310
2018 GL-07 30 41 16 11 1 0 0 71 12 73
2018 GL-08 59 33 4 0 4 0 0 93 4 27
2018 GL-09 31 44 13 10 3 0 0 75 13 72
2018 GL-10 29 45 17 7 2 0 0 74 10 42
2018 GL-11 25 53 9 9 4 0 0 78 13 55
2018 GL-13 27 27 33 13 0 0 0 53 13 15
2017 GL 33 45 11 6 5 0 0 78 11 382
2017 GL-07 42 37 10 4 7 0 0 79 11 71
2017 GL-08 31 53 6 8 2 0 0 84 10 51
2017 GL-09 40 30 15 6 8 0 0 71 14 99
2017 GL-10 20 53 13 7 7 0 0 73 13 60
2017 GL-11 32 52 12 5 0 0 0 83 5 60
2017 GL-13 27 53 13 7 0 0 0 80 7 15
2014 GL 33 44 10 7 5 0 0 77 13 429
2014 GL-06 41 45 7 7 0 0 0 86 7 29
2014 GL-07 35 43 4 9 7 2 0 79 17 55
2014 GL-08 33 47 7 9 4 0 0 80 13 55
2014 GL-09 36 41 12 5 6 1 0 77 10 107
2014 GL-10 34 51 8 5 3 0 0 85 8 65
2014 GL-11 26 50 10 7 7 0 0 75 15 68
2014 GL-13 21 37 11 32 0 0 0 58 32 19
2011 GL 40 43 8 6 3 0 0 84 9 493
2011 GL-06 26 50 11 8 5 0 0 76 13 38
2011 GL-07 41 41 7 11 0 0 0 83 11 46
2011 GL-08 45 40 8 6 1 0 0 85 8 93
2011 GL-09 45 34 10 4 7 0 0 79 11 102
2011 GL-10 30 60 4 4 3 0 0 90 6 77
2011 GL-11 43 40 11 3 3 0 0 83 6 70
2011 GL-12 53 29 6 12 0 0 0 82 12 17
2011 GL-13 25 55 5 15 0 0 0 80 15 20
2008 GL 40 44 9 5 2 0 0 84 8 372
2008 GL-06 50 29 11 4 7 0 0 79 11 28
2008 GL-07 48 39 5 7 2 0 0 86 9 44
2008 GL-08 47 45 3 5 0 0 0 92 5 60
2008 GL-09 38 44 9 8 2 0 0 82 9 66
2008 GL-10 34 52 10 2 2 0 0 87 3 61
2008 GL-11 37 33 19 2 9 0 0 70 12 43
2008 GL-12 50 40 0 10 0 0 0 90 10 10
2008 GL-13 37 53 11 0 0 0 0 89 0 19

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 19 37 18 14 13 0 0 56 27 308
2018 GL-07 19 35 19 15 11 0 0 54 26 72
2018 GL-08 15 41 15 19 11 0 0 56 30 27
2018 GL-09 18 35 15 13 18 0 0 54 31 71
2018 GL-10 23 26 21 9 21 0 0 49 30 43
2018 GL-11 18 49 11 15 7 0 0 67 22 55
2018 GL-13 0 47 27 7 20 0 0 47 27 15
2017 GL 23 33 18 11 14 1 0 56 26 381
2017 GL-07 24 32 20 7 15 1 0 57 23 71
2017 GL-08 22 28 26 17 4 2 2 51 22 51
2017 GL-09 25 33 17 6 18 0 0 59 24 99
2017 GL-10 17 32 15 19 17 0 0 49 36 59
2017 GL-11 20 45 10 17 8 0 0 65 25 60
2017 GL-13 27 33 27 7 7 0 0 60 13 15

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 56 33 6 3 2 0 0 90 4 307
2018 GL-07 54 32 11 1 1 0 0 86 3 72
2018 GL-08 67 30 0 0 4 0 0 96 4 27
2018 GL-09 52 38 3 1 4 1 0 91 6 71
2018 GL-10 57 36 2 5 0 0 0 93 5 42
2018 GL-11 57 33 7 2 0 0 0 91 2 54
2018 GL-13 40 33 20 7 0 0 0 73 7 15
2017 GL 59 33 6 2 1 0 0 92 2 378
2017 GL-07 68 25 6 0 1 0 0 93 1 69
2017 GL-08 59 35 4 2 0 0 0 94 2 49
2017 GL-09 65 26 6 2 1 0 0 91 3 99
2017 GL-10 49 41 3 5 2 0 0 90 7 59
2017 GL-11 46 44 10 0 0 0 0 90 0 61
2017 GL-13 47 53 0 0 0 0 0 100 0 15
2014 GL 69 24 4 1 2 0 0 93 3 428
2014 GL-06 79 21 0 0 0 0 0 100 0 29
2014 GL-07 80 13 4 0 2 2 0 94 2 55
2014 GL-08 69 18 4 7 2 0 0 87 9 55
2014 GL-09 74 20 3 1 3 0 0 93 4 106
2014 GL-10 57 40 3 0 0 0 0 97 0 65
2014 GL-11 65 28 4 0 3 0 0 93 3 68
2014 GL-13 47 37 16 0 0 0 0 84 0 19
2011 GL 66 26 5 2 1 0 0 92 3 495
2011 GL-06 56 31 8 5 0 0 0 87 5 39
2011 GL-07 70 24 4 2 0 0 0 93 2 46
2011 GL-08 73 21 2 3 0 0 0 95 3 94
2011 GL-09 69 22 6 2 2 0 0 90 4 102
2011 GL-10 56 39 4 1 0 0 0 95 1 77
2011 GL-11 66 26 7 1 0 0 0 91 1 70
2011 GL-12 71 18 6 0 6 0 0 88 6 17
2011 GL-13 55 40 5 0 0 0 0 95 0 20

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 43 38 13 3 2 0 0 81 6 308
2018 GL-07 50 32 15 1 1 0 0 82 3 72
2018 GL-08 59 22 11 4 4 0 0 81 7 27
2018 GL-09 34 46 14 3 3 0 0 80 6 71
2018 GL-10 44 33 12 2 7 2 0 79 10 43
2018 GL-11 35 48 9 7 0 0 0 83 7 54
2018 GL-13 27 47 27 0 0 0 0 73 0 15
2017 GL 41 40 11 3 3 0 0 82 7 375
2017 GL-07 49 33 9 1 6 0 1 84 7 69
2017 GL-08 45 41 14 0 0 0 0 86 0 49
2017 GL-09 48 36 7 4 4 0 0 85 8 99
2017 GL-10 33 40 17 5 5 0 0 72 10 58
2017 GL-11 25 53 17 3 2 0 0 78 5 60
2017 GL-13 33 60 7 0 0 0 0 93 0 15
2014 GL 44 39 9 4 3 0 0 83 8 428
2014 GL-06 59 31 7 3 0 0 0 90 3 29
2014 GL-07 45 33 15 4 2 2 0 79 6 55
2014 GL-08 42 42 7 5 4 0 0 84 9 55
2014 GL-09 52 36 7 2 3 0 0 89 5 107
2014 GL-10 40 45 8 6 2 0 0 85 8 65
2014 GL-11 32 48 10 3 7 0 0 80 10 68
2014 GL-13 42 26 11 11 11 0 0 68 21 19
2011 GL 49 40 5 4 2 0 0 90 5 493
2011 GL-06 42 37 11 5 5 0 0 79 11 38
2011 GL-07 46 39 7 9 0 0 0 85 9 46
2011 GL-08 57 35 4 3 0 0 0 93 3 94
2011 GL-09 55 32 6 4 3 0 0 87 7 102
2011 GL-10 43 49 4 3 1 0 0 92 4 77
2011 GL-11 50 40 4 3 3 0 0 90 6 70
2011 GL-12 41 47 6 6 0 0 0 88 6 17
2011 GL-13 25 70 0 5 0 0 0 95 5 20
2008 GL 44 45 5 4 1 0 0 89 5 375
2008 GL-06 46 39 7 0 7 0 0 86 7 28
2008 GL-07 44 44 7 4 0 0 0 89 4 45
2008 GL-08 56 36 3 5 0 0 0 92 5 61
2008 GL-09 37 51 6 6 0 0 0 88 6 67
2008 GL-10 38 57 3 0 2 0 0 95 2 61
2008 GL-11 47 35 12 2 5 0 0 81 7 43
2008 GL-12 60 30 0 10 0 0 0 90 10 10
2008 GL-13 47 53 0 0 0 0 0 100 0 19

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 21 29 21 14 14 0 0 51 28 308
2018 GL-07 24 28 21 14 14 0 0 51 28 72
2018 GL-08 30 33 11 22 4 0 0 63 26 27
2018 GL-09 20 27 23 14 15 1 0 47 30 71
2018 GL-10 21 19 24 14 21 0 0 40 36 42
2018 GL-11 18 27 22 16 16 0 0 45 33 55
2018 GL-13 7 40 20 7 27 0 0 47 33 15
2017 GL 23 32 17 15 12 1 0 56 27 379
2017 GL-07 27 29 24 6 14 0 0 56 20 71
2017 GL-08 18 36 26 18 2 0 0 54 20 50
2017 GL-09 26 37 9 13 13 1 0 64 27 97
2017 GL-10 8 33 23 18 15 0 2 42 34 60
2017 GL-11 28 28 13 22 7 2 0 58 29 60
2017 GL-13 33 27 13 13 13 0 0 60 27 15
2014 GL 24 33 23 12 8 0 0 58 20 429
2014 GL-06 45 28 3 10 10 3 0 75 21 29
2014 GL-07 26 32 17 11 15 0 0 58 26 55
2014 GL-08 20 27 33 13 7 0 0 47 20 55
2014 GL-09 26 36 20 12 7 0 0 62 19 107
2014 GL-10 23 37 28 8 5 0 0 60 12 65
2014 GL-11 20 32 23 16 9 0 0 52 25 68
2014 GL-13 16 37 16 26 5 0 0 53 32 19
2011 GL 25 40 19 11 5 0 0 65 16 493
2011 GL-06 31 33 15 18 3 0 0 64 21 39
2011 GL-07 26 35 17 15 7 0 0 61 22 46
2011 GL-08 24 51 12 11 3 0 0 74 14 93
2011 GL-09 27 33 20 10 9 1 0 61 19 102
2011 GL-10 21 43 23 9 4 0 0 64 13 77
2011 GL-11 26 36 21 13 4 0 0 61 17 70
2011 GL-12 29 35 29 0 6 0 0 65 6 17
2011 GL-13 15 55 25 5 0 0 0 70 5 20

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 20 33 19 14 12 0 0 54 26 308
2018 GL-07 21 35 21 11 13 0 0 56 24 72
2018 GL-08 30 33 15 22 0 0 0 63 22 27
2018 GL-09 19 31 18 15 15 1 0 51 31 72
2018 GL-10 14 26 21 21 17 0 0 40 38 42
2018 GL-11 17 31 24 15 13 0 0 48 28 54
2018 GL-13 20 33 20 7 20 0 0 53 27 15
2017 GL 22 32 20 14 11 0 0 54 26 378
2017 GL-07 25 27 30 6 13 0 0 52 18 71
2017 GL-08 20 32 26 22 0 0 0 52 22 50
2017 GL-09 26 35 13 11 15 0 0 61 26 96
2017 GL-10 8 31 29 19 12 0 2 40 31 59
2017 GL-11 21 36 15 21 7 0 0 57 28 61
2017 GL-13 27 33 20 13 7 0 0 60 20 15
2014 GL 21 34 23 14 7 0 0 55 21 428
2014 GL-06 27 42 14 10 7 0 0 69 17 29
2014 GL-07 27 29 15 15 13 2 0 57 28 55
2014 GL-08 16 36 22 18 7 0 0 53 26 55
2014 GL-09 22 35 24 9 9 1 0 57 19 106
2014 GL-10 20 32 32 11 5 0 0 52 15 65
2014 GL-11 17 32 26 17 7 0 0 49 25 68
2014 GL-13 21 32 11 37 0 0 0 53 37 19
2011 GL 23 42 18 11 6 0 0 65 16 493
2011 GL-06 26 28 18 21 8 0 0 54 28 39
2011 GL-07 26 39 13 15 7 0 0 65 22 46
2011 GL-08 19 51 19 9 2 0 0 70 11 93
2011 GL-09 26 34 15 13 11 1 0 61 24 102
2011 GL-10 22 39 23 9 6 0 0 61 16 77
2011 GL-11 24 43 23 7 3 0 0 67 10 70
2011 GL-12 24 47 18 6 6 0 0 71 12 17
2011 GL-13 15 60 15 10 0 0 0 75 10 20
2008 GL 23 43 18 10 5 1 0 67 15 374
2008 GL-06 32 43 14 4 7 0 0 75 11 28
2008 GL-07 24 33 27 7 7 2 0 59 14 45
2008 GL-08 20 51 15 13 2 0 0 70 15 61
2008 GL-09 22 43 12 15 7 0 0 66 22 67
2008 GL-10 13 51 23 8 5 0 0 64 13 61
2008 GL-11 33 37 21 5 2 2 0 71 7 43
2008 GL-13 21 53 11 16 0 0 0 74 16 19

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 27 27 21 11 12 1 0 55 24 310
2018 GL-07 26 32 19 11 11 1 0 58 22 73
2018 GL-08 41 22 15 11 11 0 0 63 22 27
2018 GL-09 25 28 18 15 10 4 0 55 26 72
2018 GL-10 21 19 31 12 17 0 0 40 29 42
2018 GL-11 22 31 24 9 15 0 0 53 24 55
2018 GL-13 27 20 20 7 27 0 0 47 33 15
2017 GL 24 30 19 12 11 3 0 57 24 379
2017 GL-07 24 32 15 13 11 4 0 59 25 71
2017 GL-08 18 37 23 18 2 2 0 56 21 49
2017 GL-09 27 31 20 7 12 3 0 60 20 97
2017 GL-10 15 25 27 17 10 5 2 43 29 60
2017 GL-11 34 30 11 15 8 2 0 65 23 61
2017 GL-13 13 33 27 7 20 0 0 47 27 15
2014 GL 23 28 19 14 11 3 1 54 26 428
2014 GL-06 24 24 14 17 10 10 0 54 30 29
2014 GL-07 24 32 7 15 15 7 0 61 32 55
2014 GL-08 16 24 22 18 9 9 2 45 31 55
2014 GL-09 26 36 18 8 9 2 1 63 18 107
2014 GL-10 25 30 16 16 14 0 0 55 30 64
2014 GL-11 23 24 31 12 10 0 0 48 22 68
2014 GL-13 26 5 21 37 11 0 0 32 47 19
2011 GL 29 27 21 10 8 4 1 58 19 494
2011 GL-06 23 26 23 13 13 3 0 50 26 39
2011 GL-07 30 22 24 9 11 4 0 55 20 46
2011 GL-08 27 36 18 10 3 5 1 67 14 94
2011 GL-09 32 20 24 7 14 3 1 54 21 102
2011 GL-10 30 26 22 10 8 4 0 58 19 77
2011 GL-11 24 30 20 16 7 3 0 56 24 70
2011 GL-12 35 35 12 6 12 0 0 71 18 17
2011 GL-13 15 25 35 20 0 5 0 42 21 20
2008 GL 25 31 18 16 7 3 0 58 23 375
2008 GL-06 36 21 14 14 7 7 0 62 23 28
2008 GL-07 33 20 18 16 7 4 2 57 24 45
2008 GL-08 25 36 18 11 8 2 0 62 20 61
2008 GL-09 19 33 18 24 4 1 0 53 29 67
2008 GL-10 13 31 23 20 10 3 0 46 31 61
2008 GL-11 35 28 21 14 0 2 0 64 14 43
2008 GL-12 50 20 0 10 20 0 0 70 30 10
2008 GL-13 21 47 16 16 0 0 0 68 16 19
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 33 30 17 8 11 1 0 63 19 308
2018 GL-07 35 21 19 11 11 3 0 57 23 72
2018 GL-08 22 48 15 11 4 0 0 70 15 27
2018 GL-09 31 28 15 7 18 1 0 59 25 72
2018 GL-10 26 31 21 10 12 0 0 57 21 42
2018 GL-11 35 31 17 9 7 0 0 67 17 54
2018 GL-13 47 20 20 7 7 0 0 67 13 15
2017 GL 27 31 19 11 10 2 1 59 21 383
2017 GL-07 34 27 22 4 13 0 0 61 17 71
2017 GL-08 18 35 21 16 6 2 2 55 23 51
2017 GL-09 30 30 19 8 11 1 0 61 19 99
2017 GL-10 13 28 20 22 12 3 2 44 35 60
2017 GL-11 31 33 18 10 7 2 0 65 17 61
2017 GL-13 47 33 13 0 7 0 0 80 7 15
2014 GL 28 35 18 11 7 1 0 64 18 429
2014 GL-06 52 38 0 10 0 0 0 90 10 29
2014 GL-07 31 23 26 7 11 2 0 55 19 55
2014 GL-08 22 33 25 15 4 2 0 56 19 55
2014 GL-09 27 33 20 7 12 1 0 60 20 107
2014 GL-10 15 48 15 17 5 0 0 63 22 65
2014 GL-11 23 43 13 10 10 0 0 67 20 68
2014 GL-13 47 32 21 0 0 0 0 79 0 19
2011 GL 31 33 15 11 8 1 0 65 20 494
2011 GL-06 33 33 3 10 21 0 0 67 31 39
2011 GL-07 35 28 13 11 9 4 0 66 20 46
2011 GL-08 30 32 16 11 10 0 1 63 21 93
2011 GL-09 29 34 16 12 9 0 0 64 21 102
2011 GL-10 25 34 19 19 3 0 0 58 22 77
2011 GL-11 31 34 14 11 9 0 0 66 20 70
2011 GL-12 47 18 18 6 12 0 0 65 18 17
2011 GL-13 20 70 5 5 0 0 0 90 5 20
2008 GL 23 39 14 11 12 1 0 63 23 375
2008 GL-06 29 36 7 11 11 7 0 69 23 28
2008 GL-07 31 33 18 9 9 0 0 64 18 45
2008 GL-08 18 38 23 11 10 0 0 56 21 61
2008 GL-09 21 40 12 9 18 0 0 61 27 67
2008 GL-10 13 39 16 15 15 0 2 53 30 61
2008 GL-11 26 37 12 9 14 2 0 64 24 43
2008 GL-12 20 60 0 10 10 0 0 80 20 10
2008 GL-13 32 53 16 0 0 0 0 84 0 19

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 29 33 15 11 13 0 0 62 23 310
2018 GL-07 31 33 14 13 10 0 0 64 22 72
2018 GL-08 22 41 15 11 11 0 0 63 22 27
2018 GL-09 26 32 10 10 21 1 0 59 31 72
2018 GL-10 26 26 19 14 16 0 0 51 30 43
2018 GL-11 31 40 13 9 7 0 0 71 16 55
2018 GL-13 33 20 33 7 7 0 0 53 13 15
2017 GL 27 31 15 14 12 0 0 59 26 382
2017 GL-07 31 35 13 6 15 0 0 66 21 71
2017 GL-08 18 28 19 24 12 0 0 45 35 51
2017 GL-09 31 29 19 8 12 0 0 61 20 99
2017 GL-10 18 27 15 22 15 2 2 47 38 60
2017 GL-11 27 33 18 15 7 0 0 60 22 60
2017 GL-13 47 40 7 0 7 0 0 87 7 15
2014 GL 29 33 19 10 9 1 0 62 19 429
2014 GL-06 59 24 3 7 0 7 0 89 7 29
2014 GL-07 29 23 20 11 15 2 0 54 26 55
2014 GL-08 22 23 31 16 7 0 0 45 24 55
2014 GL-09 29 36 13 7 14 0 0 65 21 107
2014 GL-10 20 35 20 18 6 0 0 55 25 65
2014 GL-11 23 44 17 6 10 0 0 67 16 68
2014 GL-13 37 37 26 0 0 0 0 74 0 19
2011 GL 29 36 13 12 10 0 0 65 22 495
2011 GL-06 28 33 10 5 23 0 0 62 28 39
2011 GL-07 28 33 9 22 9 0 0 61 30 46
2011 GL-08 30 37 14 7 12 0 0 67 19 94
2011 GL-09 28 29 17 16 10 0 0 58 25 102
2011 GL-10 27 30 21 14 8 0 0 57 22 77
2011 GL-11 24 46 9 11 10 0 0 70 21 70
2011 GL-12 41 24 0 24 12 0 0 65 35 17
2011 GL-13 25 65 10 0 0 0 0 90 0 20
2008 GL 27 38 12 11 13 0 0 65 23 375
2008 GL-06 18 57 4 7 14 0 0 75 21 28
2008 GL-07 33 38 9 9 11 0 0 71 20 45
2008 GL-08 25 34 18 13 10 0 0 59 23 61
2008 GL-09 25 40 12 9 13 0 0 66 22 67
2008 GL-10 20 39 10 13 16 0 2 60 30 61
2008 GL-11 37 26 14 9 14 0 0 63 23 43
2008 GL-12 50 20 0 10 20 0 0 70 30 10
2008 GL-13 21 58 21 0 0 0 0 79 0 19

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 35 28 18 7 12 0 0 64 18 309
2018 GL-07 32 32 14 13 8 0 0 65 21 71
2018 GL-08 30 30 26 7 7 0 0 59 15 27
2018 GL-09 33 26 15 7 18 0 0 60 25 72
2018 GL-10 30 21 28 5 16 0 0 51 21 43
2018 GL-11 38 29 18 4 11 0 0 67 15 55
2018 GL-13 53 13 27 0 7 0 0 67 7 15
2017 GL 33 30 17 9 12 0 0 63 20 383
2017 GL-07 35 34 17 3 11 0 0 69 14 71
2017 GL-08 24 29 26 18 2 2 0 54 20 51
2017 GL-09 40 30 9 5 15 0 0 71 20 99
2017 GL-10 20 23 22 13 22 0 0 43 35 60
2017 GL-11 41 21 20 11 7 0 0 62 18 61
2017 GL-13 47 40 7 7 0 0 0 87 7 15
2014 GL 32 33 17 8 9 0 0 66 17 428
2014 GL-06 62 28 0 3 7 0 0 90 10 29
2014 GL-07 31 32 20 4 11 2 0 65 15 55
2014 GL-08 18 31 25 13 11 0 2 50 24 55
2014 GL-09 36 28 18 7 10 1 0 65 17 106
2014 GL-10 23 42 15 11 9 0 0 65 20 65
2014 GL-11 22 40 19 8 10 0 0 62 19 68
2014 GL-13 53 26 11 11 0 0 0 79 11 19

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 20 33 18 11 16 1 0 54 27 310
2018 GL-07 19 32 16 10 22 1 0 51 32 73
2018 GL-08 26 33 19 7 15 0 0 59 22 27
2018 GL-09 17 35 18 13 17 1 0 52 30 72
2018 GL-10 24 26 19 19 12 0 0 50 31 42
2018 GL-11 15 33 25 9 18 0 0 47 27 55
2018 GL-13 33 27 20 7 13 0 0 60 20 15
2017 GL 19 30 23 12 12 4 0 52 25 378
2017 GL-07 19 26 26 13 14 1 0 45 28 69
2017 GL-08 14 34 32 12 6 2 0 49 18 50
2017 GL-09 20 32 23 9 11 4 0 54 21 98
2017 GL-10 12 31 17 14 19 7 2 46 35 59
2017 GL-11 21 29 21 15 8 5 0 53 24 61
2017 GL-13 33 40 20 7 0 0 0 73 7 15
2014 GL 19 32 22 12 10 5 0 54 23 425
2014 GL-06 32 22 7 14 7 18 0 66 26 28
2014 GL-07 20 29 20 7 20 4 0 51 28 55
2014 GL-08 16 31 26 15 7 5 0 50 23 55
2014 GL-09 21 29 21 15 10 3 1 51 26 107
2014 GL-10 16 31 25 16 8 5 0 49 25 64
2014 GL-11 13 44 20 7 10 4 0 60 19 67
2014 GL-13 28 39 28 6 0 0 0 67 6 18
2011 GL 17 35 23 11 10 4 0 54 22 493
2011 GL-06 13 28 23 13 18 5 0 43 32 39
2011 GL-07 11 35 24 17 13 0 0 46 30 46
2011 GL-08 23 28 22 12 9 5 1 55 22 94
2011 GL-09 14 31 24 12 16 3 1 47 29 102
2011 GL-10 16 35 25 10 8 6 0 54 19 77
2011 GL-11 13 43 20 12 7 4 0 59 20 69
2011 GL-12 35 24 29 6 0 6 0 63 6 17
2011 GL-13 20 65 10 5 0 0 0 85 5 20

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 19 31 20 12 17 1 0 50 29 307
2018 GL-07 18 28 22 11 19 1 0 46 31 72
2018 GL-08 19 41 15 11 15 0 0 59 26 27
2018 GL-09 15 22 26 15 19 1 0 38 35 72
2018 GL-10 20 37 17 10 17 0 0 56 27 41
2018 GL-11 15 35 17 13 20 0 0 50 33 54
2018 GL-13 20 33 27 7 13 0 0 53 20 15
2017 GL 18 24 24 18 15 2 0 42 34 381
2017 GL-07 21 20 20 20 18 1 0 41 38 71
2017 GL-08 12 30 30 22 6 0 0 42 28 50
2017 GL-09 18 23 27 14 15 2 0 43 30 98
2017 GL-10 8 18 27 18 22 5 2 29 43 60
2017 GL-11 23 26 18 16 16 0 0 49 33 61
2017 GL-13 27 33 27 7 0 7 0 64 7 15
2014 GL 16 29 25 14 14 2 0 47 28 428
2014 GL-06 31 24 21 3 14 7 0 59 18 29
2014 GL-07 20 23 24 15 16 2 0 44 32 55
2014 GL-08 16 27 26 20 11 0 0 44 31 55
2014 GL-09 17 30 20 17 16 1 0 47 33 107
2014 GL-10 9 29 25 18 15 3 0 40 35 65
2014 GL-11 13 35 28 6 15 3 0 50 21 67
2014 GL-13 26 32 37 5 0 0 0 58 5 19
2011 GL 17 32 23 14 12 1 0 50 26 493
2011 GL-06 21 23 15 28 13 0 0 44 41 39
2011 GL-07 20 26 17 20 17 0 0 46 37 46
2011 GL-08 16 39 19 9 14 3 0 57 23 93
2011 GL-09 17 29 23 14 15 2 1 47 29 102
2011 GL-10 12 35 29 13 10 0 1 47 24 77
2011 GL-11 14 34 30 13 9 0 0 49 21 70
2011 GL-12 29 24 24 12 12 0 0 53 24 17
2011 GL-13 20 40 30 5 5 0 0 60 10 20
2008 GL 16 36 18 11 17 1 0 53 28 374
2008 GL-06 18 36 11 14 18 0 4 56 33 28
2008 GL-07 22 33 13 11 18 2 0 57 30 45
2008 GL-08 15 35 25 12 13 0 0 50 25 60
2008 GL-09 12 37 19 9 21 1 0 50 30 67
2008 GL-10 13 36 16 10 23 2 0 50 33 61
2008 GL-11 26 33 9 23 7 2 0 60 31 43
2008 GL-12 10 50 10 0 30 0 0 60 30 10
2008 GL-13 26 37 32 5 0 0 0 63 5 19

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 14 25 24 17 18 2 0 40 36 309
2018 GL-07 11 26 25 18 18 3 0 38 37 73
2018 GL-08 22 22 26 15 15 0 0 44 30 27
2018 GL-09 11 23 20 20 24 3 0 35 45 71
2018 GL-10 19 19 26 17 19 0 0 38 36 42
2018 GL-11 9 31 25 13 22 0 0 40 35 55
2018 GL-13 7 27 27 27 13 0 0 33 40 15
2017 GL 14 22 24 18 19 3 0 38 38 381
2017 GL-07 13 27 24 17 18 1 0 40 36 71
2017 GL-08 12 26 26 24 12 0 0 38 36 50
2017 GL-09 15 18 28 15 20 3 0 35 37 98
2017 GL-10 8 17 25 20 25 3 2 26 47 60
2017 GL-11 20 23 20 13 21 3 0 44 36 61
2017 GL-13 27 33 13 13 7 7 0 64 21 15
2014 GL 12 25 25 20 15 3 0 38 36 427
2014 GL-06 17 31 24 10 10 7 0 52 22 29
2014 GL-07 15 25 26 18 15 2 0 40 34 55
2014 GL-08 15 20 35 18 11 2 0 35 29 55
2014 GL-09 13 25 18 20 23 1 0 39 43 106
2014 GL-10 6 28 18 26 18 3 0 35 46 65
2014 GL-11 9 26 32 19 9 4 0 37 29 67
2014 GL-13 16 32 32 16 5 0 0 47 21 19
2011 GL 11 32 24 18 12 3 0 44 31 493
2011 GL-06 10 18 26 21 23 3 0 29 45 39
2011 GL-07 11 33 20 20 15 2 0 44 36 46
2011 GL-08 12 40 17 13 14 4 0 54 28 93
2011 GL-09 11 32 23 18 14 3 0 44 32 102
2011 GL-10 9 27 31 18 9 5 0 38 29 77
2011 GL-11 7 37 21 24 7 3 0 46 32 70
2011 GL-12 24 24 18 18 18 0 0 47 35 17
2011 GL-13 10 40 35 5 5 5 0 53 11 20
2008 GL 7 33 27 18 14 1 0 40 32 374
2008 GL-06 4 32 36 14 11 4 0 37 26 28
2008 GL-07 4 42 20 11 22 0 0 47 33 45
2008 GL-08 13 25 34 16 11 0 0 38 28 61
2008 GL-09 7 30 25 21 16 0 0 37 37 67
2008 GL-10 2 30 28 18 16 7 0 33 37 61
2008 GL-11 14 38 17 21 10 0 0 52 31 42
2008 GL-12 10 50 10 20 10 0 0 60 30 10
2008 GL-13 0 32 42 26 0 0 0 32 26 19

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 12 29 19 18 19 2 0 42 38 309
2018 GL-07 10 29 19 19 21 3 0 39 41 73
2018 GL-08 11 30 26 11 22 0 0 41 33 27
2018 GL-09 7 28 17 19 26 3 0 36 47 72
2018 GL-10 17 20 22 24 17 0 0 37 41 41
2018 GL-11 9 35 22 15 20 0 0 44 35 55
2018 GL-13 20 33 13 27 7 0 0 53 33 15
2017 GL 14 27 19 19 19 2 0 42 39 381
2017 GL-07 17 25 14 18 22 3 0 44 42 71
2017 GL-08 12 32 18 26 12 0 0 44 38 50
2017 GL-09 13 26 18 18 22 2 0 40 42 98
2017 GL-10 7 30 28 8 23 2 2 38 33 60
2017 GL-11 16 23 23 23 13 2 0 40 37 61
2017 GL-13 20 47 13 20 0 0 0 67 20 15
2014 GL 13 28 21 20 15 3 0 42 36 425
2014 GL-06 24 28 14 17 7 10 0 58 27 29
2014 GL-07 18 16 26 17 18 5 0 36 37 55
2014 GL-08 13 29 22 22 13 2 0 43 35 55
2014 GL-09 16 25 17 21 20 1 0 41 41 105
2014 GL-10 12 22 20 26 17 3 0 35 44 65
2014 GL-11 4 42 25 17 11 2 0 47 28 66
2014 GL-13 5 53 26 11 5 0 0 58 16 19
2011 GL 12 33 20 18 15 2 0 46 34 494
2011 GL-06 13 18 18 28 21 3 0 32 50 39
2011 GL-07 13 28 17 28 13 0 0 41 41 46
2011 GL-08 13 41 16 11 18 1 0 55 29 94
2011 GL-09 13 25 21 24 18 1 0 38 42 102
2011 GL-10 13 34 23 13 16 1 0 47 29 77
2011 GL-11 6 39 20 21 10 4 0 46 33 70
2011 GL-12 24 41 6 6 24 0 0 65 29 17
2011 GL-13 5 65 20 0 10 0 0 70 10 20
2008 GL 9 39 18 17 15 1 0 49 33 375
2008 GL-06 7 32 25 11 21 4 0 41 33 28
2008 GL-07 13 31 18 16 20 2 0 45 36 45
2008 GL-08 10 34 23 28 5 0 0 44 33 61
2008 GL-09 9 36 12 25 16 1 0 45 42 67
2008 GL-10 2 49 16 13 18 2 0 52 32 61
2008 GL-11 19 44 14 12 12 0 0 63 23 43
2008 GL-12 20 40 20 0 20 0 0 60 20 10
2008 GL-13 11 58 32 0 0 0 0 68 0 19
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 18 36 20 12 13 0 0 55 25 310
2018 GL-07 25 40 10 15 11 0 0 64 26 73
2018 GL-08 15 26 37 15 7 0 0 41 22 27
2018 GL-09 15 39 15 10 21 0 0 54 31 72
2018 GL-10 16 26 30 9 19 0 0 42 28 43
2018 GL-11 15 43 19 11 11 0 2 58 23 54
2018 GL-13 27 33 20 13 7 0 0 60 20 15
2017 GL 19 34 22 12 13 0 0 53 25 382
2017 GL-07 27 40 15 7 10 1 0 67 17 71
2017 GL-08 24 12 37 22 4 0 2 36 26 51
2017 GL-09 18 35 18 7 21 0 0 54 28 99
2017 GL-10 12 38 22 13 15 0 0 50 28 60
2017 GL-11 17 32 27 15 10 0 0 48 25 60
2017 GL-13 20 40 27 7 7 0 0 60 13 15
2014 GL 18 34 17 18 12 1 0 52 31 427
2014 GL-06 38 38 3 21 0 0 0 76 21 29
2014 GL-07 18 31 17 16 16 2 0 50 33 55
2014 GL-08 24 28 17 20 9 0 2 53 30 54
2014 GL-09 16 36 16 18 12 1 1 53 31 106
2014 GL-10 12 34 25 18 11 0 0 46 29 65
2014 GL-11 13 37 16 22 12 0 0 50 34 68
2014 GL-13 11 58 11 21 0 0 0 68 21 19
2011 GL 17 39 20 12 12 0 0 56 24 495
2011 GL-06 15 31 10 18 23 3 0 47 42 39
2011 GL-07 22 30 22 13 13 0 0 52 26 46
2011 GL-08 15 47 19 12 6 0 1 62 18 94
2011 GL-09 23 28 23 10 17 0 0 51 26 102
2011 GL-10 14 47 19 8 12 0 0 61 19 77
2011 GL-11 14 39 26 14 7 0 0 53 21 70
2011 GL-12 12 35 18 18 18 0 0 47 35 17
2011 GL-13 15 55 10 20 0 0 0 70 20 20

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 23 39 18 13 8 0 0 62 20 311
2018 GL-07 22 41 19 15 3 0 0 63 18 73
2018 GL-08 19 41 26 4 11 0 0 59 15 27
2018 GL-09 19 36 13 14 18 0 0 56 32 72
2018 GL-10 16 47 16 14 7 0 0 63 21 43
2018 GL-11 27 38 20 9 5 0 0 65 15 55
2018 GL-13 20 40 27 13 0 0 0 60 13 15
2017 GL 26 35 17 14 8 0 0 61 22 382
2017 GL-07 32 38 13 10 7 0 0 70 17 71
2017 GL-08 22 45 17 10 6 0 0 67 16 51
2017 GL-09 26 32 19 12 10 0 0 59 22 99
2017 GL-10 20 32 18 17 13 0 0 52 30 60
2017 GL-11 22 30 20 25 3 0 0 52 28 60
2017 GL-13 47 27 13 13 0 0 0 73 13 15

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 10 22 20 17 29 2 0 32 47 306
2018 GL-07 16 11 30 11 30 1 0 28 42 70
2018 GL-08 8 23 31 19 19 0 0 31 38 26
2018 GL-09 6 18 13 17 41 4 1 25 61 71
2018 GL-10 5 23 9 28 35 0 0 28 63 43
2018 GL-11 11 31 16 20 22 0 0 42 42 55
2018 GL-13 13 40 13 13 20 0 0 53 33 15
2017 GL 7 21 22 21 23 4 1 30 47 381
2017 GL-07 14 13 21 27 20 4 1 28 49 71
2017 GL-08 10 18 33 29 8 2 0 28 38 51
2017 GL-09 4 24 20 20 26 3 2 30 49 99
2017 GL-10 3 17 20 15 37 5 2 22 56 59
2017 GL-11 7 20 23 22 23 3 2 28 47 60
2017 GL-13 13 47 20 13 7 0 0 60 20 15
2014 GL 8 25 22 22 18 4 0 35 42 428
2014 GL-06 14 28 11 24 14 10 0 46 42 29
2014 GL-07 13 27 20 18 18 4 0 42 38 55
2014 GL-08 9 27 24 16 11 13 0 41 31 55
2014 GL-09 9 20 22 24 23 1 0 29 48 107
2014 GL-10 9 22 17 22 25 3 2 33 49 64
2014 GL-11 1 28 23 29 17 1 0 30 47 68
2014 GL-13 5 53 26 11 5 0 0 58 16 19

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 28 36 15 9 10 0 1 65 20 309
2018 GL-07 33 35 11 8 11 1 0 69 20 72
2018 GL-08 30 37 22 0 11 0 0 67 11 27
2018 GL-09 24 35 13 13 15 0 1 59 28 72
2018 GL-10 26 28 19 16 12 0 0 53 28 43
2018 GL-11 22 43 19 9 6 0 2 66 15 54
2018 GL-13 53 20 20 0 7 0 0 73 7 15
2017 GL 25 34 17 12 11 1 1 60 23 382
2017 GL-07 31 35 15 9 10 0 0 66 18 71
2017 GL-08 16 45 14 16 6 2 2 63 23 51
2017 GL-09 27 29 20 10 13 0 0 57 23 99
2017 GL-10 12 35 17 17 17 2 2 48 34 60
2017 GL-11 33 26 18 13 8 2 0 60 22 61
2017 GL-13 27 53 13 7 0 0 0 80 7 15
2014 GL 30 33 18 11 7 0 0 63 19 429
2014 GL-06 55 34 0 7 0 3 0 93 7 29
2014 GL-07 32 22 18 11 15 2 0 55 26 55
2014 GL-08 26 29 22 18 4 0 2 55 22 55
2014 GL-09 24 37 18 7 12 0 1 62 20 107
2014 GL-10 17 35 26 17 5 0 0 52 22 65
2014 GL-11 25 42 15 12 7 0 0 66 19 68
2014 GL-13 53 26 21 0 0 0 0 79 0 19
2011 GL 29 38 13 10 9 0 0 68 19 495
2011 GL-06 36 26 5 15 18 0 0 62 33 39
2011 GL-07 33 30 13 4 20 0 0 63 24 46
2011 GL-08 32 37 15 7 9 0 0 69 16 94
2011 GL-09 25 38 17 11 10 0 0 63 21 102
2011 GL-10 25 39 17 13 6 0 0 64 19 77
2011 GL-11 29 46 10 11 4 0 0 74 16 70
2011 GL-12 35 35 6 12 12 0 0 71 24 17
2011 GL-13 20 65 5 10 0 0 0 85 10 20
2008 GL 27 36 13 12 11 0 1 64 23 375
2008 GL-06 21 36 21 4 18 0 0 57 21 28
2008 GL-07 31 33 11 18 4 0 2 66 23 45
2008 GL-08 34 30 15 11 10 0 0 64 21 61
2008 GL-09 24 40 10 15 10 0 0 64 25 67
2008 GL-10 20 33 18 20 10 0 0 52 30 61
2008 GL-11 30 35 14 7 14 0 0 65 21 43
2008 GL-12 40 30 0 0 30 0 0 70 30 10
2008 GL-13 26 58 5 5 5 0 0 84 11 19

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 18 31 18 20 13 0 0 49 32 71
2018 GL-11 11 29 23 23 14 0 0 40 37 35
2018 GL-13 7 43 14 14 21 0 0 50 36 14
2017 GL 22 30 19 12 15 1 0 53 28 73
2017 GL-11 12 32 18 24 12 3 0 45 37 34
2017 GL-13 40 33 20 7 0 0 0 73 7 15
2014 GL 16 39 18 15 13 0 0 55 28 74
2014 GL-11 7 42 23 13 15 0 0 48 28 30
2014 GL-13 11 61 17 6 6 0 0 72 11 18

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 12 44 15 18 12 0 0 55 30 310
2018 GL-07 15 42 12 16 14 0 0 58 30 73
2018 GL-08 15 59 7 7 11 0 0 74 19 27
2018 GL-09 14 42 13 15 15 0 0 56 31 71
2018 GL-10 5 42 19 23 12 0 0 47 35 43
2018 GL-11 9 45 13 24 9 0 0 55 33 55
2018 GL-13 7 47 20 13 13 0 0 53 27 15
2017 GL 15 33 17 20 15 0 1 48 35 383
2017 GL-07 21 29 18 20 11 0 0 51 31 71
2017 GL-08 24 27 20 16 14 0 0 51 29 51
2017 GL-09 15 33 15 22 13 0 1 49 36 99
2017 GL-10 5 33 18 20 22 0 2 39 42 60
2017 GL-11 8 39 15 20 16 0 2 48 37 61
2017 GL-13 20 33 13 20 13 0 0 53 33 15
2014 GL 17 38 17 16 12 0 0 55 27 428
2014 GL-06 31 31 10 17 10 0 0 62 27 29
2014 GL-07 18 38 11 11 20 2 0 57 32 55
2014 GL-08 27 38 16 11 7 0 0 65 18 55
2014 GL-09 19 35 18 18 10 0 1 54 28 107
2014 GL-10 8 43 17 18 14 0 0 51 32 65
2014 GL-11 8 36 23 21 12 0 0 44 32 68
2014 GL-13 6 50 28 11 6 0 0 56 17 18
2011 GL 23 39 15 12 10 0 1 62 22 494
2011 GL-06 26 33 18 5 18 0 0 59 23 39
2011 GL-07 22 41 15 13 9 0 0 63 22 46
2011 GL-08 24 45 14 10 6 0 1 70 16 94
2011 GL-09 26 25 16 17 14 1 2 53 31 102
2011 GL-10 19 42 17 16 6 0 0 61 22 77
2011 GL-11 19 46 14 11 10 0 0 64 21 70
2011 GL-12 24 47 12 6 12 0 0 71 18 17
2011 GL-13 37 37 26 0 0 0 0 74 0 19
2008 GL 18 45 18 14 5 0 0 63 19 375
2008 GL-06 32 29 11 11 14 4 0 63 26 28
2008 GL-07 20 47 18 13 2 0 0 67 16 45
2008 GL-08 21 49 15 11 2 0 2 72 13 61
2008 GL-09 13 39 21 13 13 0 0 52 27 67
2008 GL-10 10 51 16 16 7 0 0 61 23 61
2008 GL-11 23 42 21 14 0 0 0 65 14 43
2008 GL-12 30 40 0 20 10 0 0 70 30 10
2008 GL-13 11 74 11 5 0 0 0 84 5 19

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 45 41 9 2 2 0 0 86 4 309
2018 GL-07 38 49 8 1 3 0 0 88 4 73
2018 GL-08 63 26 7 0 4 0 0 89 4 27
2018 GL-09 46 34 8 7 4 0 0 80 11 71
2018 GL-10 42 47 12 0 0 0 0 88 0 43
2018 GL-11 46 44 7 2 0 0 0 91 2 54
2018 GL-13 47 47 7 0 0 0 0 93 0 15
2017 GL 45 42 7 3 2 0 0 88 6 382
2017 GL-07 54 34 7 4 1 0 0 87 6 71
2017 GL-08 41 43 10 6 0 0 0 84 6 51
2017 GL-09 46 40 6 3 3 0 1 88 6 99
2017 GL-10 42 45 7 3 3 0 0 87 7 60
2017 GL-11 40 53 5 2 0 0 0 93 2 60
2017 GL-13 47 53 0 0 0 0 0 100 0 15
2014 GL 44 40 9 5 2 0 0 85 7 429
2014 GL-06 48 42 7 3 0 0 0 90 3 29
2014 GL-07 42 43 7 4 4 0 0 85 7 55
2014 GL-08 40 42 11 4 4 0 0 82 7 55
2014 GL-09 52 36 9 2 1 0 0 88 3 107
2014 GL-10 52 34 3 9 2 0 0 86 11 65
2014 GL-11 38 48 6 7 1 0 0 85 9 68
2014 GL-13 32 42 16 11 0 0 0 74 11 19
2011 GL 52 37 6 3 2 0 0 89 5 494
2011 GL-06 49 36 8 3 5 0 0 85 8 39
2011 GL-07 46 37 7 11 0 0 0 83 11 46
2011 GL-08 61 30 5 1 3 0 0 90 4 94
2011 GL-09 56 30 9 4 1 0 0 86 5 102
2011 GL-10 45 45 5 4 0 0 0 91 4 77
2011 GL-11 51 42 4 1 1 0 0 93 3 69
2011 GL-12 47 53 0 0 0 0 0 100 0 17
2011 GL-13 45 50 5 0 0 0 0 95 0 20
2008 GL 46 43 7 3 1 0 0 89 4 374
2008 GL-06 39 50 7 0 4 0 0 89 4 28
2008 GL-07 40 49 11 0 0 0 0 89 0 45
2008 GL-08 48 39 7 5 2 0 0 87 7 61
2008 GL-09 52 39 6 3 0 0 0 91 3 67
2008 GL-10 51 36 7 5 2 0 0 87 7 61
2008 GL-11 42 44 12 2 0 0 0 86 2 43
2008 GL-12 80 20 0 0 0 0 0 100 0 10
2008 GL-13 39 61 0 0 0 0 0 100 0 18

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 53 36 6 3 2 0 0 90 5 305
2018 GL-07 36 49 9 4 1 0 0 86 6 69
2018 GL-08 63 33 0 0 4 0 0 96 4 27
2018 GL-09 54 31 7 3 6 0 0 85 8 72
2018 GL-10 58 30 9 2 0 0 0 88 2 43
2018 GL-11 58 36 2 4 0 0 0 95 4 55
2018 GL-13 57 43 0 0 0 0 0 100 0 14
2017 GL 54 34 6 3 2 0 0 89 5 382
2017 GL-07 52 29 10 7 1 0 0 82 8 71
2017 GL-08 55 31 6 8 0 0 0 86 8 51
2017 GL-09 58 32 8 0 2 0 0 90 2 99
2017 GL-10 57 35 0 3 5 0 0 92 8 60
2017 GL-11 57 37 5 0 2 0 0 93 2 60
2017 GL-13 53 47 0 0 0 0 0 100 0 15
2014 GL 53 35 6 4 2 0 0 88 7 429
2014 GL-06 48 42 7 3 0 0 0 90 3 29
2014 GL-07 47 33 7 7 5 0 0 80 13 55
2014 GL-08 49 40 4 4 4 0 0 89 7 55
2014 GL-09 64 27 6 0 3 0 0 92 3 107
2014 GL-10 52 34 3 11 0 0 0 86 11 65
2014 GL-11 50 41 1 6 1 0 0 91 7 68
2014 GL-13 47 37 16 0 0 0 0 84 0 19
2011 GL 57 33 5 3 1 0 0 90 4 494
2011 GL-06 54 33 5 8 0 0 0 87 8 39
2011 GL-07 48 39 9 4 0 0 0 87 4 46
2011 GL-08 61 29 6 4 0 0 0 89 4 94
2011 GL-09 62 29 6 1 2 0 0 91 3 102
2011 GL-10 56 38 3 1 3 0 0 94 4 77
2011 GL-11 60 39 1 0 0 0 0 99 0 70
2011 GL-12 59 24 6 6 6 0 0 82 12 17
2011 GL-13 47 47 5 0 0 0 0 95 0 19
2008 GL 54 37 5 2 1 0 0 91 4 375
2008 GL-06 50 29 11 4 4 0 4 81 7 28
2008 GL-07 60 31 2 4 2 0 0 91 7 45
2008 GL-08 54 30 7 7 3 0 0 84 10 61
2008 GL-09 58 36 6 0 0 0 0 94 0 67
2008 GL-10 56 41 3 0 0 0 0 97 0 61
2008 GL-11 56 40 5 0 0 0 0 95 0 43
2008 GL-12 60 30 0 0 10 0 0 90 10 10
2008 GL-13 26 74 0 0 0 0 0 100 0 19

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 14 28 25 18 15 0 0 42 33 305
2018 GL-07 17 25 28 19 11 0 0 42 31 72
2018 GL-08 15 33 11 22 19 0 0 48 41 27
2018 GL-09 14 25 25 13 21 1 0 40 34 71
2018 GL-10 14 10 31 26 19 0 0 24 45 42
2018 GL-11 10 35 21 21 13 0 0 44 35 52
2018 GL-13 7 47 33 0 13 0 0 53 13 15
2017 GL 17 27 21 18 14 3 0 45 33 379
2017 GL-07 14 35 18 18 13 1 0 50 32 71
2017 GL-08 16 29 28 20 4 4 0 47 25 51
2017 GL-09 19 28 18 12 20 4 0 48 33 97
2017 GL-10 10 15 23 27 22 2 2 26 50 60
2017 GL-11 21 26 15 23 11 3 0 49 36 61
2017 GL-13 20 33 33 13 0 0 0 53 13 15
2014 GL 16 26 24 15 16 3 0 44 32 429
2014 GL-06 38 17 14 21 3 7 0 59 26 29
2014 GL-07 11 25 18 20 24 2 0 37 45 55
2014 GL-08 16 24 33 13 13 2 0 41 26 55
2014 GL-09 18 31 20 10 18 4 0 50 29 107
2014 GL-10 8 18 28 17 26 3 0 27 44 65
2014 GL-11 16 26 31 13 15 0 0 42 28 68
2014 GL-13 16 53 32 0 0 0 0 68 0 19
2011 GL 21 32 20 13 12 1 0 54 26 494
2011 GL-06 31 21 13 5 28 3 0 53 34 39
2011 GL-07 15 35 17 22 7 4 0 52 30 46
2011 GL-08 22 39 13 13 12 1 0 62 25 94
2011 GL-09 26 22 25 13 12 1 1 49 25 102
2011 GL-10 16 32 19 18 14 0 0 48 32 77
2011 GL-11 17 44 16 13 10 0 0 61 23 70
2011 GL-12 18 29 29 18 6 0 0 47 24 17
2011 GL-13 21 37 37 5 0 0 0 58 5 19
2008 GL 13 38 18 17 12 1 1 52 29 375
2008 GL-06 18 36 7 11 18 7 4 60 32 28
2008 GL-07 16 40 18 11 16 0 0 56 27 45
2008 GL-08 16 34 25 18 5 0 2 52 23 61
2008 GL-09 10 39 16 16 16 1 0 50 33 67
2008 GL-10 8 33 18 21 20 0 0 41 41 61
2008 GL-11 21 42 21 14 2 0 0 63 16 43
2008 GL-12 30 40 10 10 10 0 0 70 20 10
2008 GL-13 5 68 21 5 0 0 0 74 5 19

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 17 27 24 13 17 1 1 45 31 306
2018 GL-07 18 25 25 15 15 0 1 44 31 72
2018 GL-08 19 22 22 15 15 4 4 44 32 27
2018 GL-09 21 27 20 6 20 4 3 52 27 71
2018 GL-10 12 19 21 21 26 0 0 31 48 42
2018 GL-11 11 33 26 15 15 0 0 44 30 54
2018 GL-13 20 27 47 0 7 0 0 47 7 15
2017 GL 15 31 17 14 19 2 2 47 34 380
2017 GL-07 8 35 23 10 22 1 0 44 33 71
2017 GL-08 16 19 22 28 8 0 8 38 38 51
2017 GL-09 15 31 19 11 19 4 0 48 32 98
2017 GL-10 10 19 17 17 31 2 5 31 51 59
2017 GL-11 20 48 5 13 12 2 0 69 25 60
2017 GL-13 27 40 13 13 7 0 0 67 20 15
2014 GL 14 28 21 13 18 3 3 45 33 429
2014 GL-06 34 14 7 17 17 10 0 54 38 29
2014 GL-07 11 20 15 22 26 5 2 33 51 55
2014 GL-08 15 18 20 12 20 4 11 38 38 55
2014 GL-09 15 31 24 9 17 3 1 48 27 107
2014 GL-10 8 28 18 20 25 2 0 36 45 65
2014 GL-11 13 35 24 10 13 1 3 50 25 68
2014 GL-13 16 47 32 0 0 0 5 67 0 19
2011 GL 16 34 18 14 14 1 3 52 29 494
2011 GL-06 23 15 10 23 26 0 3 39 50 39
2011 GL-07 9 39 17 20 13 0 2 49 33 46
2011 GL-08 11 39 17 14 13 3 3 53 28 94
2011 GL-09 19 28 24 9 14 3 4 51 24 102
2011 GL-10 14 34 16 17 18 0 1 49 36 77
2011 GL-11 21 39 20 9 10 0 1 61 19 70
2011 GL-12 24 35 24 12 6 0 0 59 18 17
2011 GL-13 21 58 11 11 0 0 0 79 11 19
2008 GL 11 39 18 13 16 1 2 51 30 374
2008 GL-06 4 29 32 14 14 4 4 35 31 28
2008 GL-07 11 38 11 18 18 4 0 51 37 45
2008 GL-08 8 41 26 11 11 2 0 50 23 61
2008 GL-09 12 27 19 18 19 0 4 41 39 67
2008 GL-10 13 36 10 11 28 2 0 50 40 61
2008 GL-11 19 48 14 5 12 0 2 68 17 42
2008 GL-12 30 30 20 0 20 0 0 60 20 10
2008 GL-13 11 79 11 0 0 0 0 89 0 19

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 23 42 14 9 12 0 0 65 21 306
2018 GL-07 24 36 18 10 13 0 0 60 22 72
2018 GL-08 15 54 15 12 4 0 0 69 15 26
2018 GL-09 18 44 13 8 17 0 0 62 25 71
2018 GL-10 24 38 12 5 21 0 0 62 26 42
2018 GL-11 24 49 13 7 7 0 0 73 15 55
2018 GL-13 33 27 13 20 7 0 0 60 27 15
2017 GL 23 41 17 10 8 0 0 65 18 376
2017 GL-07 26 41 19 4 9 1 0 68 13 69
2017 GL-08 21 33 25 13 8 0 0 54 21 48
2017 GL-09 27 42 12 10 8 0 0 70 18 99
2017 GL-10 17 46 15 10 12 0 0 63 22 59
2017 GL-11 20 41 20 15 5 0 0 61 20 61
2017 GL-13 20 40 20 13 7 0 0 60 20 15
2014 GL 19 44 14 12 10 1 0 63 22 429
2014 GL-06 24 59 0 3 10 3 0 86 14 29
2014 GL-07 16 45 13 9 15 2 0 63 24 55
2014 GL-08 16 36 20 16 11 0 0 53 27 55
2014 GL-09 19 47 11 10 10 2 1 67 21 107
2014 GL-10 14 43 18 18 6 0 0 57 25 65
2014 GL-11 22 42 13 12 12 0 0 64 23 68
2014 GL-13 26 58 16 0 0 0 0 84 0 19
2011 GL 31 42 12 9 7 0 0 73 16 494
2011 GL-06 28 31 15 10 15 0 0 59 26 39
2011 GL-07 30 41 15 9 4 0 0 72 13 46
2011 GL-08 27 43 15 8 8 0 0 70 15 93
2011 GL-09 32 37 12 13 6 0 0 70 19 102
2011 GL-10 29 48 6 12 5 0 0 77 17 77
2011 GL-11 34 47 6 7 6 0 0 81 13 70
2011 GL-12 41 47 0 0 12 0 0 88 12 17
2011 GL-13 35 60 5 0 0 0 0 95 0 20

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 25 39 18 7 10 0 0 65 18 307
2018 GL-07 27 32 24 6 11 0 0 59 17 71
2018 GL-08 19 52 11 7 11 0 0 70 19 27
2018 GL-09 24 41 15 7 13 0 0 65 20 71
2018 GL-10 21 35 23 7 14 0 0 56 21 43
2018 GL-11 20 52 11 7 9 0 0 72 17 54
2018 GL-13 33 33 13 13 7 0 0 67 20 15
2017 GL 28 37 17 9 9 0 0 65 18 377
2017 GL-07 35 32 19 3 10 1 0 68 13 69
2017 GL-08 27 39 20 10 4 0 0 65 14 49
2017 GL-09 31 35 17 8 8 0 0 67 16 99
2017 GL-10 17 41 12 14 16 0 0 59 29 58
2017 GL-11 21 41 16 13 8 0 0 62 21 61
2017 GL-13 27 53 7 7 7 0 0 80 13 15
2014 GL 24 42 15 10 8 1 0 67 18 429
2014 GL-06 31 49 3 10 3 3 0 82 14 29
2014 GL-07 24 42 16 5 11 2 0 67 17 55
2014 GL-08 24 38 13 13 13 0 0 62 26 55
2014 GL-09 26 43 15 7 7 1 1 70 14 107
2014 GL-10 18 45 22 11 5 0 0 63 15 65
2014 GL-11 23 43 13 13 7 0 0 66 20 68
2014 GL-13 26 47 16 11 0 0 0 74 11 19

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 20 39 18 11 12 0 0 59 23 308
2018 GL-07 18 38 20 8 15 0 0 56 24 71
2018 GL-08 19 44 19 15 4 0 0 63 19 27
2018 GL-09 21 39 13 10 17 0 0 61 27 71
2018 GL-10 19 37 23 7 14 0 0 56 21 43
2018 GL-11 18 40 16 15 11 0 0 58 25 55
2018 GL-13 27 20 27 20 7 0 0 47 27 15
2017 GL 22 36 19 12 11 0 0 58 23 377
2017 GL-07 25 39 17 6 12 1 0 65 18 69
2017 GL-08 23 29 26 18 4 0 0 51 23 49
2017 GL-09 27 36 14 8 14 0 0 64 22 99
2017 GL-10 17 31 24 10 17 0 0 48 28 58
2017 GL-11 20 41 15 20 5 0 0 61 25 61
2017 GL-13 20 40 20 13 7 0 0 60 20 15
2014 GL 21 37 22 13 7 1 0 58 20 429
2014 GL-06 27 49 7 17 0 0 0 76 17 29
2014 GL-07 27 29 18 13 11 2 0 57 24 55
2014 GL-08 22 42 18 15 4 0 0 64 18 55
2014 GL-09 24 33 22 7 11 1 1 58 19 107
2014 GL-10 12 34 29 17 6 2 0 47 23 65
2014 GL-11 16 44 22 12 6 0 0 61 18 68
2014 GL-13 16 47 32 5 0 0 0 63 5 19
2011 GL 29 44 14 8 4 0 0 73 13 490
2011 GL-06 36 26 23 8 8 0 0 62 15 39
2011 GL-07 30 43 15 7 2 0 2 76 9 46
2011 GL-08 24 49 12 10 5 0 0 73 15 92
2011 GL-09 34 42 9 9 6 0 0 76 15 100
2011 GL-10 22 51 16 9 3 0 0 73 12 77
2011 GL-11 27 46 16 7 4 0 0 73 11 70
2011 GL-12 41 35 18 6 0 0 0 76 6 17
2011 GL-13 11 58 21 11 0 0 0 68 11 19

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 18 39 21 10 11 1 0 58 22 306
2018 GL-07 17 30 34 11 7 1 0 47 19 71
2018 GL-08 22 44 22 4 7 0 0 67 11 27
2018 GL-09 20 35 17 8 15 4 0 57 25 71
2018 GL-10 21 29 21 14 14 0 0 50 29 42
2018 GL-11 13 52 11 13 11 0 0 65 24 54
2018 GL-13 20 53 20 0 7 0 0 73 7 15
2017 GL 18 37 22 11 10 1 1 56 22 381
2017 GL-07 16 37 27 8 11 1 0 53 20 71
2017 GL-08 20 33 28 12 6 2 0 54 18 51
2017 GL-09 19 39 16 11 13 0 1 59 25 98
2017 GL-10 12 32 30 10 13 2 2 45 24 60
2017 GL-11 20 42 15 15 7 2 0 63 22 60
2017 GL-13 33 47 20 0 0 0 0 80 0 15

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 30 38 16 7 8 0 0 68 15 311
2018 GL-07 32 36 21 4 8 0 0 67 12 73
2018 GL-08 26 30 30 11 4 0 0 56 15 27
2018 GL-09 31 40 14 6 8 0 1 72 14 72
2018 GL-10 26 44 16 9 5 0 0 70 14 43
2018 GL-11 24 44 9 11 13 0 0 67 24 55
2018 GL-13 20 40 7 13 20 0 0 60 33 15
2017 GL 31 38 18 7 5 1 0 69 13 382
2017 GL-07 34 33 22 4 6 1 0 67 10 71
2017 GL-08 28 37 22 10 2 2 0 66 12 51
2017 GL-09 36 34 14 7 7 0 1 71 14 99
2017 GL-10 23 40 20 8 7 2 0 64 15 60
2017 GL-11 37 38 15 7 3 0 0 75 10 60
2017 GL-13 7 67 7 13 7 0 0 73 20 15
2014 GL 28 36 19 11 4 1 1 65 16 429
2014 GL-06 41 28 14 14 0 3 0 71 14 29
2014 GL-07 27 36 15 15 7 0 0 63 22 55
2014 GL-08 22 34 26 18 0 0 0 56 18 55
2014 GL-09 31 42 17 4 4 1 2 75 8 107
2014 GL-10 22 45 17 8 9 0 0 66 17 65
2014 GL-11 24 34 22 16 1 1 1 59 18 68
2014 GL-13 32 21 37 11 0 0 0 53 11 19
2011 GL 33 40 15 7 4 0 0 74 11 494
2011 GL-06 34 37 11 11 8 0 0 71 18 38
2011 GL-07 28 41 22 7 2 0 0 70 9 46
2011 GL-08 30 38 23 4 3 0 1 69 8 94
2011 GL-09 39 37 8 9 6 1 0 77 15 102
2011 GL-10 31 43 13 10 3 0 0 74 13 77
2011 GL-11 33 43 11 7 6 0 0 76 13 70
2011 GL-12 18 65 12 0 6 0 0 82 6 17
2011 GL-13 40 50 5 5 0 0 0 90 5 20

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 28 39 21 8 4 0 1 67 12 309
2018 GL-07 29 40 24 6 0 0 1 70 6 72
2018 GL-08 30 26 26 19 0 0 0 56 19 27
2018 GL-09 25 50 18 4 1 0 1 76 6 72
2018 GL-10 35 44 14 5 2 0 0 79 7 43
2018 GL-11 20 39 24 13 4 0 0 59 17 54
2018 GL-13 0 13 27 20 40 0 0 13 60 15
2017 GL 31 40 18 7 3 1 1 72 10 381
2017 GL-07 36 41 17 3 1 1 0 78 4 70
2017 GL-08 35 41 14 8 2 0 0 76 10 51
2017 GL-09 39 35 17 6 1 1 0 76 7 99
2017 GL-10 27 50 20 3 0 0 0 77 3 60
2017 GL-11 18 43 15 13 8 0 2 63 22 60
2017 GL-13 0 33 33 20 13 0 0 33 33 15
2014 GL 27 36 23 9 5 0 1 64 13 429
2014 GL-06 41 21 18 7 14 0 0 62 21 29
2014 GL-07 27 36 22 7 5 2 0 65 13 55
2014 GL-08 31 40 24 4 0 0 2 72 4 55
2014 GL-09 30 41 18 7 2 0 2 72 10 107
2014 GL-10 22 37 29 11 2 0 0 58 12 65
2014 GL-11 17 42 22 9 10 0 0 60 19 68
2014 GL-13 5 16 37 32 11 0 0 21 42 19
2011 GL 26 34 25 9 6 0 1 60 15 494
2011 GL-06 31 28 28 5 5 3 0 61 11 39
2011 GL-07 28 46 24 0 0 0 2 76 0 46
2011 GL-08 30 40 15 11 4 0 0 70 15 94
2011 GL-09 29 31 22 12 5 0 2 61 17 101
2011 GL-10 16 42 31 5 6 0 0 57 12 77
2011 GL-11 14 27 34 10 14 0 0 41 24 70
2011 GL-12 29 24 35 12 0 0 0 53 12 17
2011 GL-13 5 30 30 30 5 0 0 35 35 20
2008 GL 21 37 24 10 8 0 0 58 18 374
2008 GL-06 36 39 4 14 7 0 0 75 21 28
2008 GL-07 38 40 16 0 4 2 0 80 5 45
2008 GL-08 22 38 25 8 7 0 0 60 15 60
2008 GL-09 19 34 24 10 12 0 0 54 22 67
2008 GL-10 11 44 31 10 3 0 0 56 13 61
2008 GL-11 21 35 23 9 12 0 0 56 21 43
2008 GL-12 10 30 30 10 20 0 0 40 30 10
2008 GL-13 0 21 26 37 16 0 0 21 53 19

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 GL 16 52 32 308
2018 GL-07 10 52 38 71
2018 GL-08 15 52 33 27
2018 GL-09 18 50 32 72
2018 GL-10 12 51 37 43
2018 GL-11 19 57 24 54
2018 GL-13 40 47 13 15
2017 GL 17 53 30 382
2017 GL-07 16 54 30 70
2017 GL-08 18 51 31 51
2017 GL-09 16 59 25 99
2017 GL-10 13 53 33 60
2017 GL-11 20 53 28 61
2017 GL-13 27 40 33 15
2014 GL 16 53 32 429
2014 GL-06 17 45 38 29
2014 GL-07 15 58 27 55
2014 GL-08 15 58 27 55
2014 GL-09 12 57 31 107
2014 GL-10 17 62 22 65
2014 GL-11 18 47 35 68
2014 GL-13 21 26 53 19
2011 GL 15 57 28 494
2011 GL-06 18 36 46 39
2011 GL-07 20 61 20 46
2011 GL-08 14 65 21 94
2011 GL-09 16 59 25 102
2011 GL-10 10 64 26 77
2011 GL-11 17 56 27 70
2011 GL-12 18 35 47 17
2011 GL-13 5 60 35 20

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 GL 38 18 18 14 0 12 50
2018 GL-09 54 23 0 15 0 8 13
2018 GL-11 20 30 20 10 0 20 10
2017 GL 51 12 18 13 0 6 67
2017 GL-07 36 9 27 18 0 9 11
2017 GL-09 63 0 13 19 0 6 16
2017 GL-11 34 24 25 8 0 8 12
2014 GL 37 21 18 15 9999 9 67
2014 GL-09 38 15 15 15 9999 15 13
2014 GL-10 45 18 36 0 9999 0 11
2014 GL-11 33 25 17 25 9999 0 12
2011 GL 31 33 24 4 9999 8 75
2011 GL-08 15 54 8 0 9999 23 13
2011 GL-09 25 38 31 6 9999 0 16
2011 GL-11 58 17 25 0 9999 0 12
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 29 47 13 6 4 0 0 77 11 309
2018 GL-07 26 47 18 7 1 0 0 74 8 72
2018 GL-08 33 44 7 4 11 0 0 78 15 27
2018 GL-09 25 48 13 7 6 0 1 74 13 71
2018 GL-10 28 44 12 7 9 0 0 72 16 43
2018 GL-11 29 47 13 7 2 2 0 78 9 55
2018 GL-13 33 60 7 0 0 0 0 93 0 15
2017 GL 37 37 15 7 4 1 0 75 11 380
2017 GL-07 40 27 23 4 3 3 0 69 7 70
2017 GL-08 40 42 6 10 2 0 0 82 12 50
2017 GL-09 38 38 12 6 5 0 0 77 11 99
2017 GL-10 32 40 18 7 3 0 0 72 10 60
2017 GL-11 33 38 15 8 3 2 0 73 12 60
2017 GL-13 40 40 13 7 0 0 0 80 7 15
2014 GL 35 40 13 6 5 1 0 76 11 429
2014 GL-06 45 45 7 3 0 0 0 90 3 29
2014 GL-07 40 33 13 6 7 2 0 74 13 55
2014 GL-08 40 38 15 5 2 0 0 78 7 55
2014 GL-09 40 35 16 2 7 1 0 75 8 107
2014 GL-10 25 46 14 12 3 0 0 71 15 65
2014 GL-11 25 48 9 12 6 1 0 73 18 68
2014 GL-13 32 53 11 5 0 0 0 84 5 19
2011 GL 34 44 15 3 3 0 0 79 6 494
2011 GL-06 37 26 26 3 8 0 0 63 11 38
2011 GL-07 24 37 26 9 2 2 0 62 11 46
2011 GL-08 38 48 6 3 4 0 0 86 7 94
2011 GL-09 36 44 15 0 5 0 0 80 5 102
2011 GL-10 35 45 14 3 1 1 0 82 4 77
2011 GL-11 33 46 16 4 1 0 0 79 6 70
2011 GL-12 35 47 12 0 6 0 0 82 6 17
2011 GL-13 30 70 0 0 0 0 0 100 0 20
2008 GL 41 44 9 2 3 1 0 86 5 375
2008 GL-06 54 43 0 0 4 0 0 96 4 28
2008 GL-07 42 38 9 4 7 0 0 80 11 45
2008 GL-08 41 41 13 5 0 0 0 82 5 61
2008 GL-09 31 57 6 1 1 3 0 91 3 67
2008 GL-10 38 48 8 0 3 2 2 88 3 61
2008 GL-11 49 30 14 2 5 0 0 79 7 43
2008 GL-12 70 10 0 20 0 0 0 80 20 10
2008 GL-13 42 47 11 0 0 0 0 89 0 19

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 16 34 28 12 9 1 0 50 21 307
2018 GL-07 17 28 32 10 11 1 1 46 21 72
2018 GL-08 19 44 26 4 7 0 0 63 11 27
2018 GL-09 7 42 23 14 11 3 0 51 26 71
2018 GL-10 14 24 38 12 12 0 0 38 24 42
2018 GL-11 15 33 30 17 6 0 0 48 22 54
2018 GL-13 20 33 33 13 0 0 0 53 13 15
2017 GL 16 37 22 16 9 0 0 53 25 376
2017 GL-07 15 34 22 17 11 0 0 49 28 71
2017 GL-08 12 34 22 20 12 0 0 46 32 50
2017 GL-09 16 38 21 18 6 0 0 54 24 98
2017 GL-10 7 30 25 21 14 0 2 38 36 56
2017 GL-11 21 39 21 11 5 2 0 62 17 61
2017 GL-13 33 60 7 0 0 0 0 93 0 15
2014 GL 16 36 25 15 7 2 0 53 22 427
2014 GL-06 35 31 17 7 3 7 0 70 11 29
2014 GL-07 12 31 27 11 15 2 2 45 27 55
2014 GL-08 16 31 31 15 4 4 0 49 19 55
2014 GL-09 20 33 25 15 7 0 0 52 22 107
2014 GL-10 8 38 27 19 9 0 0 45 28 64
2014 GL-11 10 47 21 13 3 6 0 61 17 67
2014 GL-13 26 42 26 5 0 0 0 68 5 19
2011 GL 19 44 20 10 6 1 0 64 16 494
2011 GL-06 18 31 21 18 10 3 0 50 29 39
2011 GL-07 13 50 17 17 2 0 0 63 20 46
2011 GL-08 26 42 18 9 5 0 0 68 14 93
2011 GL-09 22 38 25 10 5 1 0 60 15 102
2011 GL-10 13 48 17 12 9 1 0 62 21 77
2011 GL-11 13 50 23 7 4 3 0 65 12 70
2011 GL-12 29 35 18 12 6 0 0 65 18 17
2011 GL-13 15 65 15 5 0 0 0 80 5 20

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 13 31 38 14 4 0 0 18 44 309
2018 GL-07 8 23 48 16 4 0 0 21 32 73
2018 GL-08 4 28 40 16 12 0 0 28 32 25
2018 GL-09 11 29 39 17 4 0 0 21 40 72
2018 GL-10 14 42 28 16 0 0 0 16 56 43
2018 GL-11 20 38 35 4 4 0 0 7 58 55
2018 GL-13 33 40 27 0 0 0 0 0 73 15
2017 GL 15 32 32 14 5 0 3 20 48 379
2017 GL-07 6 31 42 15 1 0 4 18 38 71
2017 GL-08 14 22 28 28 6 0 2 35 37 50
2017 GL-09 13 35 34 9 7 0 2 17 49 98
2017 GL-10 16 38 29 10 3 0 3 14 55 58
2017 GL-11 26 34 21 13 3 0 2 17 62 61
2017 GL-13 33 33 33 0 0 0 0 0 67 15
2014 GL 14 37 33 10 5 0 1 15 51 428
2014 GL-06 14 17 38 17 10 0 3 28 32 29
2014 GL-07 6 49 32 4 5 4 0 9 57 55
2014 GL-08 4 44 34 15 4 0 0 18 47 55
2014 GL-09 16 30 31 16 7 0 1 23 46 107
2014 GL-10 13 31 45 9 2 0 0 11 44 64
2014 GL-11 20 43 26 7 3 0 0 10 64 68
2014 GL-13 21 42 32 5 0 0 0 5 63 19
2011 GL 18 33 32 11 4 0 1 15 52 495
2011 GL-06 26 36 31 5 3 0 0 8 62 39
2011 GL-07 7 33 41 17 2 0 0 20 39 46
2011 GL-08 13 35 34 7 7 1 2 15 49 94
2011 GL-09 16 30 33 12 7 0 2 19 47 102
2011 GL-10 14 34 38 14 0 0 0 14 48 77
2011 GL-11 31 33 24 10 0 0 1 10 65 70
2011 GL-12 35 24 29 12 0 0 0 12 59 17
2011 GL-13 30 55 10 5 0 0 0 5 85 20
2008 GL 18 33 33 11 3 0 1 15 52 374
2008 GL-06 22 26 41 7 4 0 0 11 48 27
2008 GL-07 13 24 36 18 9 0 0 27 38 45
2008 GL-08 21 31 30 15 2 0 2 17 53 61
2008 GL-09 16 24 40 15 4 0 0 19 40 67
2008 GL-10 18 36 31 11 2 0 2 13 55 61
2008 GL-11 30 44 16 7 2 0 0 9 74 43
2008 GL-12 10 30 50 0 10 0 0 10 40 10
2008 GL-13 21 58 21 0 0 0 0 0 79 19

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 17 29 28 17 9 1 0 26 46 307
2018 GL-07 11 29 26 25 10 0 0 34 40 73
2018 GL-08 4 40 20 20 12 4 0 33 46 25
2018 GL-09 21 26 28 17 7 1 0 24 48 72
2018 GL-10 17 33 38 7 5 0 0 12 50 42
2018 GL-11 27 29 24 11 9 0 0 20 56 55
2018 GL-13 27 33 27 7 7 0 0 13 60 15
2017 GL 16 27 27 16 9 1 3 26 45 379
2017 GL-07 13 23 27 24 6 1 6 32 39 70
2017 GL-08 12 31 24 18 10 4 2 29 46 51
2017 GL-09 16 24 27 16 12 0 4 30 43 98
2017 GL-10 27 34 27 5 5 0 2 10 62 59
2017 GL-11 15 27 35 12 10 0 2 22 42 60
2017 GL-13 7 33 40 7 13 0 0 20 40 15
2014 GL 15 31 32 12 7 2 0 20 48 428
2014 GL-06 10 21 21 17 28 3 0 46 32 29
2014 GL-07 13 29 31 14 9 4 0 24 44 55
2014 GL-08 9 37 28 15 6 6 0 22 49 54
2014 GL-09 16 22 33 17 10 1 1 28 39 107
2014 GL-10 23 38 28 9 0 2 0 9 63 65
2014 GL-11 19 36 33 4 6 1 0 10 56 68
2014 GL-13 5 37 53 5 0 0 0 5 42 19
2011 GL 11 26 34 17 10 1 1 28 38 494
2011 GL-06 18 26 24 21 8 3 0 30 46 38
2011 GL-07 4 37 22 28 9 0 0 37 41 46
2011 GL-08 9 19 40 18 9 2 3 28 29 94
2011 GL-09 13 18 34 13 20 2 1 33 31 102
2011 GL-10 8 31 40 16 4 1 0 20 39 77
2011 GL-11 13 30 31 14 9 1 1 24 44 70
2011 GL-12 6 47 24 12 12 0 0 24 53 17
2011 GL-13 10 30 50 10 0 0 0 10 40 20
2008 GL 16 27 32 17 6 2 1 24 44 373
2008 GL-06 15 19 30 19 7 7 4 29 38 27
2008 GL-07 11 24 29 27 9 0 0 36 36 45
2008 GL-08 15 25 36 16 5 3 0 22 41 61
2008 GL-09 18 21 36 18 6 1 0 24 39 67
2008 GL-10 15 26 31 18 3 5 2 23 44 61
2008 GL-11 23 28 30 12 7 0 0 19 51 43
2008 GL-12 20 40 20 10 10 0 0 20 60 10
2008 GL-13 11 42 37 5 5 0 0 11 53 19

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 27 37 21 9 4 0 1 13 65 306
2018 GL-07 21 42 19 11 6 0 1 17 63 72
2018 GL-08 36 24 24 12 4 0 0 16 60 25
2018 GL-09 32 31 25 6 6 1 0 11 63 72
2018 GL-10 24 40 21 12 2 0 0 14 64 42
2018 GL-11 29 45 18 5 2 0 0 7 75 55
2018 GL-13 40 33 27 0 0 0 0 0 73 15
2017 GL 23 30 28 13 5 0 1 18 54 378
2017 GL-07 16 29 35 14 4 0 1 18 46 71
2017 GL-08 12 36 26 16 10 0 0 26 48 50
2017 GL-09 28 24 30 14 3 1 0 18 53 98
2017 GL-10 20 42 25 10 2 0 2 12 63 60
2017 GL-11 31 29 29 10 2 0 0 12 59 59
2017 GL-13 43 14 21 14 7 0 0 21 57 14
2014 GL 26 34 27 7 4 1 1 11 62 428
2014 GL-06 7 28 31 21 3 7 3 27 39 29
2014 GL-07 19 29 33 7 7 4 0 15 50 54
2014 GL-08 13 43 29 7 5 2 0 13 57 55
2014 GL-09 26 31 25 8 6 1 3 15 59 107
2014 GL-10 35 37 25 3 0 0 0 3 72 65
2014 GL-11 38 37 20 3 1 0 0 4 75 68
2014 GL-13 32 37 26 5 0 0 0 5 68 19
2011 GL 21 34 29 9 5 1 1 13 57 493
2011 GL-06 13 28 41 13 3 0 3 16 42 39
2011 GL-07 9 39 26 20 7 0 0 26 48 46
2011 GL-08 16 40 23 11 5 2 2 17 59 92
2011 GL-09 19 27 38 5 8 2 1 13 47 102
2011 GL-10 30 42 23 3 1 0 1 4 72 77
2011 GL-11 24 31 33 9 3 0 0 11 56 70
2011 GL-12 47 29 18 6 0 0 0 6 76 17
2011 GL-13 30 55 10 5 0 0 0 5 85 20
2008 GL 25 32 29 8 3 2 1 12 59 372
2008 GL-06 22 11 44 7 7 4 4 16 36 27
2008 GL-07 25 27 34 9 2 0 2 12 53 44
2008 GL-08 23 30 33 8 2 3 2 10 55 61
2008 GL-09 25 34 19 12 6 3 0 18 62 67
2008 GL-10 28 34 25 8 2 3 0 10 64 61
2008 GL-11 28 42 21 7 2 0 0 9 70 43
2008 GL-12 30 10 40 0 20 0 0 20 40 10
2008 GL-13 37 58 0 5 0 0 0 5 95 19

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 8 18 34 29 10 0 0 40 27 309
2018 GL-07 5 10 36 37 11 0 1 49 15 73
2018 GL-08 12 16 32 36 4 0 0 40 28 25
2018 GL-09 10 10 33 31 17 0 0 47 19 72
2018 GL-10 7 33 33 26 2 0 0 28 40 43
2018 GL-11 9 27 35 24 5 0 0 29 36 55
2018 GL-13 7 40 33 20 0 0 0 20 47 15
2017 GL 9 19 34 28 10 0 1 38 28 377
2017 GL-07 1 10 33 46 9 0 1 55 12 70
2017 GL-08 16 16 39 14 14 0 0 29 32 49
2017 GL-09 7 15 29 35 13 0 1 48 23 98
2017 GL-10 10 30 37 17 5 0 2 22 41 60
2017 GL-11 14 27 31 22 5 0 2 27 41 59
2017 GL-13 20 27 47 7 0 0 0 7 47 15
2014 GL 10 21 37 21 10 1 1 31 32 426
2014 GL-06 3 7 42 14 34 0 0 48 10 29
2014 GL-07 7 18 38 18 14 4 0 34 27 55
2014 GL-08 4 24 42 22 9 0 0 31 27 55
2014 GL-09 8 11 41 26 11 1 2 39 19 106
2014 GL-10 20 31 22 23 2 0 2 25 52 64
2014 GL-11 9 32 41 16 3 0 0 19 40 68
2014 GL-13 16 32 47 5 0 0 0 5 47 19
2011 GL 14 22 34 21 7 1 1 28 37 489
2011 GL-06 15 21 18 31 13 3 0 45 37 39
2011 GL-07 9 16 22 47 7 0 0 53 24 45
2011 GL-08 15 17 43 15 4 1 4 20 34 93
2011 GL-09 9 17 37 26 9 0 2 36 26 102
2011 GL-10 14 30 37 12 7 0 0 18 45 76
2011 GL-11 15 35 32 15 3 0 0 18 50 68
2011 GL-12 29 29 29 6 6 0 0 12 59 17
2011 GL-13 16 47 32 5 0 0 0 5 63 19
2008 GL 15 19 39 18 7 1 1 25 35 371
2008 GL-06 15 0 37 26 15 4 4 44 16 27
2008 GL-07 2 9 29 42 16 0 2 59 11 45
2008 GL-08 25 13 38 20 5 0 0 25 38 61
2008 GL-09 12 10 48 19 9 0 1 29 23 67
2008 GL-10 24 27 32 12 2 2 2 14 53 59
2008 GL-11 16 35 33 12 5 0 0 16 51 43
2008 GL-12 30 20 40 0 10 0 0 10 50 10
2008 GL-13 5 58 32 0 5 0 0 5 63 19

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 24 27 30 12 6 1 0 18 51 310
2018 GL-07 16 26 32 15 10 0 1 25 43 73
2018 GL-08 12 35 31 12 12 0 0 23 46 26
2018 GL-09 21 22 35 14 4 4 0 19 45 72
2018 GL-10 30 21 26 19 5 0 0 23 51 43
2018 GL-11 31 35 27 5 2 0 0 7 65 55
2018 GL-13 47 33 20 0 0 0 0 0 80 15
2017 GL 18 26 33 15 7 0 2 23 44 381
2017 GL-07 9 25 39 18 6 0 3 25 35 71
2017 GL-08 18 34 20 16 10 0 2 27 53 50
2017 GL-09 12 32 31 14 9 1 0 23 45 99
2017 GL-10 22 20 37 20 0 0 2 20 42 60
2017 GL-11 25 22 33 10 8 0 2 19 48 60
2017 GL-13 47 20 33 0 0 0 0 0 67 15
2014 GL 23 33 28 11 4 1 1 15 57 429
2014 GL-06 21 21 31 11 14 3 0 25 42 29
2014 GL-07 22 26 27 11 9 4 2 21 50 55
2014 GL-08 16 34 31 13 4 0 2 17 52 55
2014 GL-09 14 34 34 12 6 0 1 18 48 107
2014 GL-10 26 37 26 9 2 0 0 11 63 65
2014 GL-11 33 35 23 9 0 0 0 9 68 68
2014 GL-13 42 32 21 5 0 0 0 5 74 19
2011 GL 17 29 31 14 7 0 2 21 47 495
2011 GL-06 18 38 23 15 5 0 0 21 56 39
2011 GL-07 11 11 48 22 9 0 0 30 22 46
2011 GL-08 12 27 30 19 5 1 6 26 41 94
2011 GL-09 10 30 33 12 14 0 1 26 41 102
2011 GL-10 21 27 32 14 5 0 0 19 48 77
2011 GL-11 33 31 29 4 3 0 0 7 64 70
2011 GL-12 29 35 12 12 12 0 0 24 65 17
2011 GL-13 25 55 20 0 0 0 0 0 80 20
2008 GL 21 28 28 16 5 0 1 22 50 372
2008 GL-06 18 14 36 18 7 4 4 27 35 28
2008 GL-07 16 30 20 16 16 0 2 33 47 44
2008 GL-08 23 23 23 28 2 0 2 30 47 61
2008 GL-09 15 24 36 17 8 0 0 24 39 66
2008 GL-10 18 33 26 18 2 0 3 20 53 61
2008 GL-11 33 30 23 12 2 0 0 14 63 43
2008 GL-12 0 60 20 10 10 0 0 20 60 10
2008 GL-13 37 37 21 5 0 0 0 5 74 19

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 14 24 20 24 14 3 2 40 39 309
2018 GL-07 8 24 15 35 15 3 0 51 33 72
2018 GL-08 15 31 27 15 0 0 12 17 52 26
2018 GL-09 15 18 18 22 17 7 3 43 37 72
2018 GL-10 16 28 16 21 19 0 0 40 44 43
2018 GL-11 18 24 24 22 11 2 0 33 43 55
2018 GL-13 7 40 47 0 7 0 0 7 47 15
2017 GL 11 19 24 27 11 1 5 41 33 379
2017 GL-07 6 17 18 46 6 0 7 56 25 71
2017 GL-08 6 26 32 16 14 2 4 32 34 50
2017 GL-09 10 22 26 23 15 1 3 40 33 97
2017 GL-10 20 20 20 23 10 2 5 36 43 60
2017 GL-11 17 15 23 30 10 2 3 42 33 60
2017 GL-13 20 27 40 13 0 0 0 13 47 15
2014 GL 12 21 21 30 11 1 3 44 34 428
2014 GL-06 7 14 21 17 34 3 3 55 22 29
2014 GL-07 11 18 24 24 15 5 3 42 32 55
2014 GL-08 11 24 16 31 7 2 9 43 39 55
2014 GL-09 13 21 19 26 16 0 5 44 36 107
2014 GL-10 14 25 20 37 3 0 2 41 39 65
2014 GL-11 13 21 16 41 6 1 1 49 35 67
2014 GL-13 5 16 47 32 0 0 0 32 21 19
2011 GL 12 22 24 24 14 1 4 40 35 495
2011 GL-06 13 10 26 44 8 0 0 51 23 39
2011 GL-07 7 28 17 26 22 0 0 48 35 46
2011 GL-08 12 21 31 20 11 1 4 33 35 94
2011 GL-09 15 12 18 25 23 0 9 52 29 102
2011 GL-10 8 27 21 26 13 1 4 41 37 77
2011 GL-11 14 27 27 19 13 0 0 31 41 70
2011 GL-12 18 29 18 24 6 0 6 31 50 17
2011 GL-13 15 40 35 5 5 0 0 10 55 20
2008 GL 15 18 23 28 10 3 4 41 35 373
2008 GL-06 15 11 22 26 15 4 7 46 29 27
2008 GL-07 7 13 20 38 18 4 0 58 21 45
2008 GL-08 18 16 20 28 10 5 3 41 38 61
2008 GL-09 16 19 19 31 9 1 3 42 38 67
2008 GL-10 18 13 31 23 3 3 8 30 35 61
2008 GL-11 16 30 19 19 12 0 5 32 49 43
2008 GL-12 20 20 30 10 20 0 0 30 40 10
2008 GL-13 16 42 32 11 0 0 0 11 58 19

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 23 29 26 13 6 3 1 20 53 308
2018 GL-07 11 33 29 11 10 6 0 22 47 72
2018 GL-08 28 28 16 16 4 4 4 22 61 25
2018 GL-09 25 26 25 14 6 3 1 20 54 72
2018 GL-10 26 33 19 14 7 2 0 21 60 43
2018 GL-11 33 25 24 16 2 0 0 18 58 55
2018 GL-13 40 40 20 0 0 0 0 0 80 15
2017 GL 15 31 28 14 8 2 2 23 48 379
2017 GL-07 7 24 30 23 10 1 4 35 34 70
2017 GL-08 6 42 32 6 10 2 2 17 50 50
2017 GL-09 15 30 29 13 10 2 1 24 46 98
2017 GL-10 17 40 25 12 5 0 2 17 58 60
2017 GL-11 22 28 27 18 2 2 2 21 52 60
2017 GL-13 47 27 20 7 0 0 0 7 73 15
2014 GL 20 30 29 11 6 1 2 17 52 425
2014 GL-06 3 21 35 24 10 0 7 37 26 29
2014 GL-07 13 26 33 6 15 7 0 22 42 54
2014 GL-08 17 32 28 13 7 2 2 21 50 54
2014 GL-09 19 29 32 12 6 0 2 18 49 106
2014 GL-10 26 38 23 11 2 0 0 12 65 65
2014 GL-11 25 33 31 6 1 0 4 8 60 67
2014 GL-13 42 26 21 11 0 0 0 11 68 19

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 24 36 12 14 14 1 0 60 28 306
2018 GL-07 21 40 4 17 17 0 0 61 34 70
2018 GL-08 11 44 11 15 19 0 0 56 33 27
2018 GL-09 14 35 14 18 15 3 0 51 35 71
2018 GL-10 26 19 19 16 21 0 0 44 37 43
2018 GL-11 31 40 13 9 7 0 0 71 16 55
2018 GL-13 50 29 21 0 0 0 0 79 0 14
2017 GL 27 33 16 11 13 0 1 60 24 383
2017 GL-07 25 31 18 10 16 0 0 56 25 71
2017 GL-08 24 37 14 18 6 0 2 62 24 51
2017 GL-09 25 36 11 13 14 0 0 62 27 99
2017 GL-10 22 27 22 10 18 0 2 49 29 60
2017 GL-11 31 33 18 10 8 0 0 64 18 61
2017 GL-13 47 47 7 0 0 0 0 93 0 15
2014 GL 32 31 15 11 10 1 0 64 21 428
2014 GL-06 44 35 3 10 7 0 0 79 17 29
2014 GL-07 36 22 16 15 9 2 0 59 24 55
2014 GL-08 27 24 20 15 13 2 0 52 28 55
2014 GL-09 32 33 11 10 13 1 0 65 24 107
2014 GL-10 17 30 20 17 13 3 0 48 31 64
2014 GL-11 29 43 16 3 9 0 0 72 12 68
2014 GL-13 47 42 11 0 0 0 0 89 0 19

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 24 43 16 9 8 0 0 66 18 307
2018 GL-07 24 46 17 9 4 0 0 70 13 70
2018 GL-08 7 52 11 15 15 0 0 59 30 27
2018 GL-09 21 35 21 11 11 0 0 56 23 71
2018 GL-10 19 47 9 14 12 0 0 65 26 43
2018 GL-11 33 38 18 4 7 0 0 71 11 55
2018 GL-13 13 53 20 13 0 0 0 67 13 15
2017 GL 18 44 16 14 8 0 0 62 22 380
2017 GL-07 18 36 20 13 13 0 0 55 26 71
2017 GL-08 18 45 15 18 4 0 0 63 22 51
2017 GL-09 17 44 15 17 6 0 0 61 23 98
2017 GL-10 14 51 14 10 10 0 2 66 21 59
2017 GL-11 20 45 18 12 5 0 0 65 17 60
2017 GL-13 20 73 7 0 0 0 0 93 0 15
2014 GL 23 46 16 10 5 0 0 69 15 429
2014 GL-06 41 38 10 10 0 0 0 79 10 29
2014 GL-07 26 49 12 4 7 2 0 76 11 55
2014 GL-08 24 40 20 15 2 0 0 64 16 55
2014 GL-09 24 40 16 10 8 0 1 65 19 107
2014 GL-10 12 54 14 14 6 0 0 66 20 65
2014 GL-11 20 46 20 7 6 0 0 66 13 68
2014 GL-13 21 68 5 5 0 0 0 89 5 19

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 22 43 21 8 6 0 0 65 15 306
2018 GL-07 21 40 26 10 3 0 0 61 13 70
2018 GL-08 7 48 15 15 15 0 0 56 30 27
2018 GL-09 21 39 23 11 6 0 0 61 17 71
2018 GL-10 21 44 19 5 12 0 0 65 16 43
2018 GL-11 24 47 18 5 5 0 0 71 11 55
2018 GL-13 33 47 13 7 0 0 0 80 7 15

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 28 36 23 5 6 2 0 65 11 309
2018 GL-07 26 40 25 4 5 0 0 66 10 73
2018 GL-08 26 44 15 4 4 7 0 76 8 27
2018 GL-09 26 32 26 6 7 3 0 60 13 72
2018 GL-10 14 33 31 7 12 2 0 49 20 42
2018 GL-11 29 40 20 4 4 2 2 72 8 55
2018 GL-13 33 27 33 7 0 0 0 60 7 15
2017 GL 23 35 25 7 6 2 1 60 13 381
2017 GL-07 23 31 32 6 6 1 1 55 12 71
2017 GL-08 20 29 35 10 2 2 2 51 12 51
2017 GL-09 23 34 26 7 6 3 1 59 14 97
2017 GL-10 17 40 18 8 12 2 3 60 21 60
2017 GL-11 23 43 23 8 3 0 0 66 11 61
2017 GL-13 53 40 7 0 0 0 0 93 0 15
2014 GL 29 39 19 6 2 3 1 71 9 427
2014 GL-06 34 34 18 7 0 7 0 74 7 29
2014 GL-07 42 29 18 5 2 4 0 73 8 55
2014 GL-08 26 40 22 5 4 1 2 68 9 55
2014 GL-09 28 39 18 6 3 6 1 72 9 106
2014 GL-10 20 43 22 11 3 2 0 64 14 65
2014 GL-11 32 40 16 6 1 3 1 76 8 68
2014 GL-13 32 58 11 0 0 0 0 89 0 19

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 24 42 20 4 9 1 0 67 13 309
2018 GL-07 19 44 26 1 10 0 0 63 11 73
2018 GL-08 22 52 11 4 11 0 0 74 15 27
2018 GL-09 21 40 19 6 11 3 0 63 17 72
2018 GL-10 24 29 21 10 14 2 0 54 24 42
2018 GL-11 24 45 20 4 5 2 0 70 9 55
2018 GL-13 43 36 14 0 7 0 0 79 7 14
2017 GL 25 41 21 6 5 2 1 68 11 380
2017 GL-07 24 42 24 4 4 1 0 67 9 71
2017 GL-08 22 40 24 8 2 2 2 64 10 50
2017 GL-09 26 43 21 2 6 2 0 71 8 97
2017 GL-10 13 45 22 7 7 5 2 63 14 60
2017 GL-11 31 34 20 11 3 0 0 66 15 61
2017 GL-13 67 33 0 0 0 0 0 100 0 15
2014 GL 31 40 15 8 3 3 1 73 12 429
2014 GL-06 42 38 7 14 0 0 0 79 14 29
2014 GL-07 38 31 11 11 5 4 0 71 17 55
2014 GL-08 22 44 22 5 2 4 2 69 8 55
2014 GL-09 31 38 17 7 5 2 1 71 12 107
2014 GL-10 28 45 17 6 5 0 0 72 11 65
2014 GL-11 29 44 9 10 1 4 1 78 12 68
2014 GL-13 47 42 11 0 0 0 0 89 0 19
2011 GL 24 45 18 6 6 1 0 70 12 495
2011 GL-06 31 33 21 5 10 0 0 64 15 39
2011 GL-07 15 46 30 7 2 0 0 61 9 46
2011 GL-08 21 45 15 7 10 1 1 67 17 94
2011 GL-09 29 37 18 5 9 2 0 68 14 102
2011 GL-10 25 45 18 8 4 0 0 70 12 77
2011 GL-11 17 56 17 4 1 4 0 76 6 70
2011 GL-12 29 41 18 0 6 6 0 75 6 17
2011 GL-13 25 75 0 0 0 0 0 100 0 20

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 29 42 12 7 9 0 0 71 17 309
2018 GL-07 26 44 12 10 8 0 0 70 18 73
2018 GL-08 30 52 7 7 4 0 0 81 11 27
2018 GL-09 26 39 13 8 13 1 0 66 21 72
2018 GL-10 34 37 7 5 17 0 0 71 22 41
2018 GL-11 22 44 18 7 9 0 0 65 16 55
2018 GL-13 53 20 13 7 7 0 0 73 13 15
2017 GL 30 41 13 6 9 0 1 72 15 379
2017 GL-07 32 35 17 6 10 0 0 68 15 71
2017 GL-08 23 47 20 6 2 0 2 71 8 49
2017 GL-09 34 39 9 6 11 0 0 73 18 97
2017 GL-10 17 52 13 7 10 0 2 69 17 60
2017 GL-11 31 41 18 5 5 0 0 72 10 61
2017 GL-13 60 33 7 0 0 0 0 93 0 15
2014 GL 35 38 12 10 5 0 0 73 15 428
2014 GL-06 48 28 3 17 3 0 0 76 21 29
2014 GL-07 34 33 13 13 7 0 0 67 20 55
2014 GL-08 27 45 11 11 5 0 0 73 16 55
2014 GL-09 37 32 15 9 7 0 0 69 16 107
2014 GL-10 37 42 11 8 3 0 0 78 11 65
2014 GL-11 28 47 10 10 4 0 0 75 15 67
2014 GL-13 42 42 16 0 0 0 0 84 0 19
2011 GL 33 40 14 7 6 1 0 74 13 494
2011 GL-06 33 28 18 13 8 0 0 62 21 39
2011 GL-07 22 52 13 7 7 0 0 74 13 46
2011 GL-08 29 46 11 9 5 1 0 75 14 94
2011 GL-09 39 33 13 7 7 1 0 73 14 102
2011 GL-10 27 45 13 9 5 0 0 73 14 77
2011 GL-11 36 39 16 6 3 1 0 75 9 70
2011 GL-12 29 35 24 6 6 0 0 65 12 17
2011 GL-13 50 45 5 0 0 0 0 95 0 20
2008 GL 25 45 13 9 7 0 0 71 16 375
2008 GL-06 25 50 7 4 11 4 0 78 15 28
2008 GL-07 27 44 9 9 11 0 0 71 20 45
2008 GL-08 25 44 15 8 8 0 0 69 16 61
2008 GL-09 24 42 15 12 7 0 0 66 19 67
2008 GL-10 11 57 13 15 3 0 0 69 18 61
2008 GL-11 44 30 14 9 2 0 0 74 12 43
2008 GL-12 40 40 10 0 10 0 0 80 10 10
2008 GL-13 37 42 16 0 5 0 0 79 5 19

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 15 36 20 12 18 0 0 50 30 307
2018 GL-07 16 31 21 14 17 0 0 47 31 70
2018 GL-08 15 41 7 19 19 0 0 56 37 27
2018 GL-09 8 35 32 7 17 0 0 44 24 71
2018 GL-10 16 30 9 23 21 0 0 47 44 43
2018 GL-11 16 38 15 9 22 0 0 55 31 55
2018 GL-13 13 47 20 7 13 0 0 60 20 15
2017 GL 16 30 25 12 16 1 0 47 28 383
2017 GL-07 22 30 18 8 20 1 0 53 29 71
2017 GL-08 14 29 35 14 8 0 0 43 22 51
2017 GL-09 17 30 22 16 14 0 0 47 30 99
2017 GL-10 17 23 27 7 25 0 2 41 32 60
2017 GL-11 16 28 28 11 15 2 0 45 27 61
2017 GL-13 0 73 20 7 0 0 0 73 7 15
2014 GL 19 36 18 13 12 2 0 56 25 429
2014 GL-06 31 38 3 14 10 3 0 72 25 29
2014 GL-07 22 29 23 9 15 2 0 52 24 55
2014 GL-08 22 18 22 26 11 0 2 41 37 55
2014 GL-09 22 34 17 11 14 2 0 57 26 107
2014 GL-10 12 35 20 17 12 3 0 49 30 65
2014 GL-11 11 44 21 6 16 1 0 56 22 68
2014 GL-13 21 74 5 0 0 0 0 95 0 19

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 24 39 19 10 7 1 1 63 17 306
2018 GL-07 21 42 22 10 4 1 0 63 14 72
2018 GL-08 22 37 15 19 4 0 4 62 23 27
2018 GL-09 20 41 23 6 8 1 1 62 14 71
2018 GL-10 22 32 17 17 12 0 0 54 29 41
2018 GL-11 24 33 20 11 11 0 0 57 22 54
2018 GL-13 27 53 7 13 0 0 0 80 13 15
2017 GL 26 39 17 10 6 2 1 67 16 377
2017 GL-07 27 34 25 8 4 1 0 61 13 71
2017 GL-08 28 40 12 18 0 2 0 69 18 50
2017 GL-09 24 42 18 6 5 3 1 69 12 98
2017 GL-10 16 40 14 16 12 0 2 57 29 57
2017 GL-11 30 38 18 8 5 2 0 68 13 61
2017 GL-13 53 47 0 0 0 0 0 100 0 15
2014 GL 28 39 16 10 4 3 0 69 14 428
2014 GL-06 41 31 0 21 3 3 0 75 25 29
2014 GL-07 36 24 16 15 4 5 0 63 19 55
2014 GL-08 30 39 18 7 4 2 0 70 11 54
2014 GL-09 27 39 15 11 5 2 1 68 16 107
2014 GL-10 20 49 15 8 3 3 2 73 11 65
2014 GL-11 26 42 17 9 4 1 0 69 13 68
2014 GL-13 26 53 21 0 0 0 0 79 0 19
2011 GL 32 36 13 8 7 4 0 71 15 494
2011 GL-06 41 21 13 13 13 0 0 62 26 39
2011 GL-07 30 41 13 9 7 0 0 72 15 46
2011 GL-08 35 34 11 8 8 4 0 73 16 93
2011 GL-09 32 29 16 11 8 4 0 64 19 102
2011 GL-10 30 40 13 12 4 1 0 71 16 77
2011 GL-11 24 51 13 3 6 3 0 78 9 70
2011 GL-12 47 41 6 0 0 6 0 94 0 17
2011 GL-13 35 55 5 0 0 5 0 95 0 20
2008 GL 26 39 14 10 6 4 1 68 17 375
2008 GL-06 39 18 21 7 4 11 0 64 12 28
2008 GL-07 31 36 13 9 9 2 0 68 18 45
2008 GL-08 25 39 18 10 5 2 2 66 15 61
2008 GL-09 28 30 16 9 9 6 1 63 19 67
2008 GL-10 15 51 13 8 5 8 0 71 14 61
2008 GL-11 33 42 12 7 2 2 2 78 10 43
2008 GL-12 40 30 0 10 10 10 0 78 22 10
2008 GL-13 32 58 5 5 0 0 0 89 5 19

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 21 38 20 13 8 0 0 59 21 305
2018 GL-07 18 45 18 17 1 0 0 63 18 71
2018 GL-08 26 37 15 11 11 0 0 63 22 27
2018 GL-09 13 44 18 13 11 1 0 57 24 71
2018 GL-10 17 26 26 14 17 0 0 43 31 42
2018 GL-11 24 33 20 15 7 0 0 57 22 54
2018 GL-13 33 33 20 7 7 0 0 67 13 15

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 17 30 20 16 14 3 0 48 32 307
2018 GL-07 11 35 18 19 15 1 0 46 35 72
2018 GL-08 19 33 22 11 15 0 0 52 26 27
2018 GL-09 15 30 17 14 18 6 0 48 34 71
2018 GL-10 24 17 26 19 14 0 0 40 33 42
2018 GL-11 15 26 24 13 17 6 0 43 31 54
2018 GL-13 20 40 20 13 7 0 0 60 20 15
2017 GL 18 28 20 16 15 3 0 48 31 376
2017 GL-07 21 25 15 18 20 0 0 46 38 71
2017 GL-08 12 36 24 16 8 4 0 50 25 50
2017 GL-09 19 27 21 12 16 5 0 48 30 97
2017 GL-10 11 28 23 18 16 4 2 41 35 57
2017 GL-11 18 28 25 15 11 3 0 47 27 61
2017 GL-13 40 33 13 13 0 0 0 73 13 15
2014 GL 16 34 16 16 12 4 1 53 30 427
2014 GL-06 28 28 10 21 10 3 0 57 32 29
2014 GL-07 11 48 6 17 15 2 2 61 33 54
2014 GL-08 19 17 26 22 9 6 2 38 34 54
2014 GL-09 18 32 13 17 13 7 0 54 32 107
2014 GL-10 12 37 17 15 14 3 2 52 31 65
2014 GL-11 13 42 16 13 15 1 0 56 28 68
2014 GL-13 26 42 26 5 0 0 0 68 5 19
2011 GL 15 33 21 13 12 4 1 51 27 494
2011 GL-06 15 21 23 13 21 3 5 39 36 39
2011 GL-07 15 26 22 20 13 4 0 43 34 46
2011 GL-08 18 27 18 15 15 5 2 48 32 94
2011 GL-09 16 34 22 10 16 1 2 52 26 102
2011 GL-10 8 34 27 21 5 5 0 44 27 77
2011 GL-11 17 39 21 10 9 4 0 58 19 70
2011 GL-12 29 41 18 12 0 0 0 71 12 17
2011 GL-13 15 60 15 10 0 0 0 75 10 20

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 GL 24 76 308
2018 GL-07 25 75 73
2018 GL-08 26 74 27
2018 GL-09 19 81 70
2018 GL-10 33 67 43
2018 GL-11 22 78 54
2018 GL-13 33 67 15

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 GL 42 73
2018 GL-07 44 18
2018 GL-09 46 13
2018 GL-10 64 14

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 GL 58 73
2018 GL-07 61 18
2018 GL-10 64 14
2018 GL-11 50 12

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 GL 18 73
2018 GL-09 0 13

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 GL 11 73
2018 GL-09 0 13
2018 GL-11 0 12

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 GL 16 73

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 GL 52 73
2018 GL-07 44 18
2018 GL-09 62 13
2018 GL-10 57 14

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 GL 56 73
2018 GL-07 72 18
2018 GL-09 46 13
2018 GL-10 50 14
2018 GL-11 58 12

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 GL 55 73
2018 GL-07 44 18
2018 GL-10 43 14
2018 GL-11 50 12

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 GL 37 73
2018 GL-09 62 13
2018 GL-11 50 12

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 GL 48 73
2018 GL-07 50 18
2018 GL-09 62 13
2018 GL-10 36 14
2018 GL-11 42 12

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 GL 52 73
2018 GL-07 44 18
2018 GL-09 46 13
2018 GL-10 57 14
2018 GL-11 50 12

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 GL 44 73
2018 GL-07 39 18
2018 GL-09 54 13
2018 GL-10 50 14

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 GL 7 73
2018 GL-11 0 12

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 GL 23 73
2018 GL-10 50 14

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 GL 52 73
2018 GL-07 61 18
2018 GL-09 62 13
2018 GL-10 50 14
2018 GL-11 58 12

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 GL 45 73
2018 GL-07 28 18
2018 GL-09 54 13
2018 GL-10 57 14

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 GL 18 73

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 GL 64 73
2018 GL-07 72 18
2018 GL-09 46 13
2018 GL-11 50 12

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 GL 29 73
2018 GL-07 28 18
2018 GL-11 42 12

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 GL 14 73
2018 GL-11 0 12

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 GL 36 73
2018 GL-07 33 18
2018 GL-09 38 13
2018 GL-10 50 14

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 GL 18 73

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 GL 16 73

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 GL 18 73
2018 GL-09 0 13

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 GL 8 73
2018 GL-07 0 18

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 GL 15 73
2018 GL-11 0 12

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 GL 17 60

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 GL 15 60
2018 GL-11 0 10

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 GL 13 60
2018 GL-10 0 11

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 GL 12 60
2018 GL-07 0 16
2018 GL-11 0 10

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 GL 17 60

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 GL 12 60
2018 GL-11 0 10

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 GL 13 60

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 GL 23 60
2018 GL-07 31 16

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 GL 10 60
2018 GL-10 0 11

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 GL 32 60
2018 GL-07 44 16
2018 GL-09 50 10

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 GL 62 60
2018 GL-07 63 16
2018 GL-10 45 11
2018 GL-11 50 10

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 GL 8 60
2018 GL-10 0 11

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 GL 15 60
2018 GL-07 0 16

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 14 26 23 13 18 5 1 43 33 311
2018 GL-07 14 32 22 15 15 3 0 46 31 73
2018 GL-08 19 26 26 11 15 4 0 46 27 27
2018 GL-09 8 25 26 10 17 13 1 39 31 72
2018 GL-10 7 23 19 21 28 2 0 31 50 43
2018 GL-11 15 22 25 15 20 4 0 38 36 55
2018 GL-13 13 33 20 13 20 0 0 47 33 15
2017 GL 16 24 22 10 16 9 3 46 30 382
2017 GL-07 15 18 32 9 14 10 1 38 26 71
2017 GL-08 14 26 18 14 14 10 6 47 32 51
2017 GL-09 15 30 18 7 16 10 3 52 27 98
2017 GL-10 15 23 17 8 23 8 5 44 37 60
2017 GL-11 20 20 25 11 15 8 2 44 29 61
2017 GL-13 33 27 20 20 0 0 0 60 20 15
2014 GL 16 27 23 9 10 12 3 51 22 427
2014 GL-06 21 28 17 14 10 10 0 54 27 29
2014 GL-07 16 29 23 5 16 5 4 50 24 55
2014 GL-08 17 24 24 9 6 18 2 51 19 54
2014 GL-09 19 22 20 9 12 15 3 50 26 107
2014 GL-10 11 31 22 9 11 12 5 50 24 65
2014 GL-11 14 28 27 10 7 9 4 48 20 68
2014 GL-13 11 63 21 5 0 0 0 74 5 19

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 20 36 18 11 14 1 0 57 25 310
2018 GL-07 19 38 18 11 12 1 0 58 24 73
2018 GL-08 26 26 30 4 15 0 0 52 19 27
2018 GL-09 15 38 17 14 14 1 0 54 29 71
2018 GL-10 14 33 9 21 23 0 0 47 44 43
2018 GL-11 22 35 18 11 13 2 0 57 24 55
2018 GL-13 27 40 20 7 7 0 0 67 13 15
2017 GL 23 28 24 8 12 4 1 53 22 381
2017 GL-07 21 34 22 7 11 4 0 57 19 71
2017 GL-08 18 29 28 14 6 4 2 50 21 51
2017 GL-09 22 31 20 5 14 6 1 57 21 98
2017 GL-10 17 25 23 12 18 3 2 44 32 60
2017 GL-11 28 21 28 8 10 3 0 52 19 60
2017 GL-13 40 33 27 0 0 0 0 73 0 15
2014 GL 22 33 21 9 8 7 0 59 18 427
2014 GL-06 24 41 7 21 3 3 0 68 25 29
2014 GL-07 24 33 15 7 13 7 0 62 22 54
2014 GL-08 24 30 19 9 6 13 0 62 17 54
2014 GL-09 23 28 25 7 8 8 0 56 16 107
2014 GL-10 20 35 18 6 15 3 2 58 23 65
2014 GL-11 22 32 24 10 6 6 0 57 17 68
2014 GL-13 21 63 11 5 0 0 0 84 5 19
2011 GL 28 41 15 8 6 2 0 71 14 493
2011 GL-06 28 38 13 8 8 5 0 70 16 39
2011 GL-07 27 42 18 9 4 0 0 69 13 45
2011 GL-08 27 40 14 11 5 3 0 69 16 94
2011 GL-09 31 36 17 4 10 2 0 69 14 102
2011 GL-10 31 44 13 8 3 1 0 76 11 77
2011 GL-11 24 43 19 6 9 0 0 67 14 70
2011 GL-12 6 71 6 18 0 0 0 76 18 17
2011 GL-13 30 60 5 5 0 0 0 90 5 20

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 GL 11 89 307
2018 GL-07 11 89 70
2018 GL-08 0 100 26
2018 GL-09 11 89 72
2018 GL-10 16 84 43
2018 GL-11 9 91 55

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 GL 33 33

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 GL 67 33

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 GL 18 33

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 GL 15 33

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 GL 26 34

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 GL 24 34

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 GL 18 34

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 GL 21 34

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 GL 18 34

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 GL 0 34

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 GL 15 34

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 GL 32 34

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 GL 35 34

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 GL 18 34

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 GL 29 34

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 GL 15 34

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 GL 41 34

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 GL 0 30

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 GL 0 30

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 GL 0 30

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 GL 23 30

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 GL 30 30

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 GL 0 30

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 GL 50 30

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 GL 27 30

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 16 29 28 6 11 8 1 50 19 309
2018 GL-07 15 33 29 4 12 5 1 51 18 73
2018 GL-08 19 27 38 4 0 8 4 52 4 26
2018 GL-09 14 26 26 3 15 14 1 48 21 72
2018 GL-10 12 28 28 14 14 5 0 41 29 43
2018 GL-11 13 31 31 4 11 11 0 49 16 55
2018 GL-13 27 20 27 13 13 0 0 47 27 15
2017 GL 18 26 28 5 6 11 5 53 13 382
2017 GL-07 17 27 31 4 4 11 6 52 10 71
2017 GL-08 14 26 27 6 6 12 10 50 15 51
2017 GL-09 18 22 28 7 8 11 5 49 18 98
2017 GL-10 15 28 18 8 7 17 7 57 20 60
2017 GL-11 23 31 31 0 3 10 2 61 4 61
2017 GL-13 20 40 33 0 0 0 7 64 0 15
2014 GL 17 28 24 5 5 15 5 57 13 428
2014 GL-06 31 17 11 7 7 21 7 67 19 29
2014 GL-07 18 33 23 4 5 15 2 61 11 55
2014 GL-08 13 20 26 7 4 22 7 47 16 54
2014 GL-09 16 21 25 5 6 20 7 51 14 107
2014 GL-10 15 35 25 6 6 9 3 58 14 65
2014 GL-11 20 31 26 4 6 12 1 59 12 68
2014 GL-13 11 63 16 5 0 0 5 78 6 19

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 21 35 23 5 11 4 1 59 17 309
2018 GL-07 19 36 22 7 12 3 1 57 20 73
2018 GL-08 23 31 31 4 4 4 4 58 8 26
2018 GL-09 21 36 21 3 14 4 1 60 18 72
2018 GL-10 16 30 26 9 16 2 0 48 26 43
2018 GL-11 22 36 20 5 9 7 0 63 16 55
2018 GL-13 33 33 20 7 7 0 0 67 13 15
2017 GL 22 33 24 6 5 8 2 60 13 379
2017 GL-07 21 34 25 3 4 10 3 63 8 71
2017 GL-08 18 30 30 8 2 10 2 55 11 50
2017 GL-09 24 31 21 6 8 8 2 61 16 97
2017 GL-10 15 29 25 10 5 12 3 52 18 59
2017 GL-11 25 36 26 5 3 5 0 64 9 61
2017 GL-13 20 67 13 0 0 0 0 87 0 15
2014 GL 23 34 22 5 5 10 1 64 11 426
2014 GL-06 34 24 11 7 7 14 3 71 17 29
2014 GL-07 24 37 23 4 5 7 0 65 10 55
2014 GL-08 19 32 19 7 4 18 2 63 14 54
2014 GL-09 24 27 22 6 7 12 2 60 14 107
2014 GL-10 17 49 20 5 6 3 0 68 11 65
2014 GL-11 21 35 30 3 6 6 0 59 10 66
2014 GL-13 21 58 16 5 0 0 0 79 5 19
2011 GL 33 39 16 6 3 2 0 74 10 495
2011 GL-06 33 36 18 5 8 0 0 69 13 39
2011 GL-07 35 33 22 9 2 0 0 67 11 46
2011 GL-08 31 39 12 10 4 3 1 73 14 94
2011 GL-09 37 27 18 8 6 4 0 67 14 102
2011 GL-10 29 51 12 5 1 3 0 81 7 77
2011 GL-11 31 49 17 1 1 0 0 80 3 70
2011 GL-12 35 47 12 6 0 0 0 82 6 17
2011 GL-13 25 60 10 5 0 0 0 85 5 20
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 39 28 17 5 10 0 0 67 15 310
2018 GL-07 33 31 21 8 7 0 0 64 15 72
2018 GL-08 33 15 33 7 11 0 0 48 19 27
2018 GL-09 36 26 17 6 15 0 0 63 21 72
2018 GL-10 37 28 16 5 14 0 0 65 19 43
2018 GL-11 42 40 7 4 7 0 0 82 11 55
2018 GL-13 60 13 20 0 7 0 0 73 7 15
2017 GL 33 30 17 7 12 2 0 64 18 383
2017 GL-07 38 25 20 6 10 1 0 64 16 71
2017 GL-08 26 31 20 16 4 4 0 59 20 51
2017 GL-09 38 31 10 4 15 1 0 70 19 99
2017 GL-10 18 30 20 10 18 3 0 50 29 60
2017 GL-11 39 28 20 2 10 2 0 68 12 61
2017 GL-13 53 27 20 0 0 0 0 80 0 15

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 18 41 24 7 8 1 0 60 16 310
2018 GL-07 22 36 23 10 8 1 0 58 18 73
2018 GL-08 22 41 19 4 15 0 0 63 19 27
2018 GL-09 11 51 21 4 13 0 0 63 17 72
2018 GL-10 12 28 40 14 7 0 0 40 21 43
2018 GL-11 25 42 16 7 7 2 0 69 15 55
2018 GL-13 27 33 33 7 0 0 0 60 7 15
2017 GL 14 39 25 8 10 4 0 56 19 378
2017 GL-07 14 44 16 9 14 3 0 60 24 69
2017 GL-08 12 39 28 10 10 2 0 52 20 51
2017 GL-09 19 36 25 8 7 4 0 58 16 96
2017 GL-10 5 37 33 7 12 5 2 45 20 60
2017 GL-11 15 39 23 10 7 7 0 58 18 61
2017 GL-13 27 67 7 0 0 0 0 93 0 15

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 12 33 24 15 16 0 0 45 31 308
2018 GL-07 12 37 26 14 11 0 0 49 25 73
2018 GL-08 12 35 19 8 27 0 0 46 35 26
2018 GL-09 8 35 21 17 18 0 0 44 35 71
2018 GL-10 9 28 21 23 19 0 0 37 42 43
2018 GL-11 15 26 26 15 19 0 0 41 33 54
2018 GL-13 13 27 27 13 20 0 0 40 33 15
2017 GL 10 31 21 19 18 0 1 42 37 380
2017 GL-07 11 31 20 20 18 0 0 42 38 71
2017 GL-08 10 39 20 22 8 0 2 50 30 51
2017 GL-09 12 35 22 14 16 0 0 47 31 98
2017 GL-10 5 23 25 23 22 0 2 29 46 60
2017 GL-11 15 15 19 24 25 2 0 31 50 59
2017 GL-13 0 67 13 13 7 0 0 67 20 15

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 9 13 17 22 40 0 0 21 62 311
2018 GL-07 14 14 16 25 32 0 0 27 56 73
2018 GL-08 4 19 15 22 41 0 0 22 63 27
2018 GL-09 7 17 14 19 43 0 0 24 63 72
2018 GL-10 7 7 23 23 40 0 0 14 63 43
2018 GL-11 5 11 15 22 47 0 0 16 69 55
2018 GL-13 0 7 27 20 47 0 0 7 67 15
2017 GL 12 17 16 19 35 1 1 29 55 381
2017 GL-07 13 26 16 23 23 0 0 39 46 70
2017 GL-08 12 16 19 14 37 0 2 28 52 51
2017 GL-09 13 17 19 17 32 1 0 31 49 98
2017 GL-10 15 17 15 23 28 0 2 32 53 60
2017 GL-11 8 10 11 15 53 2 2 19 69 61
2017 GL-13 0 7 7 20 67 0 0 7 87 15

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 18 33 27 14 9 0 0 51 23 310
2018 GL-07 27 30 26 14 3 0 0 58 16 73
2018 GL-08 19 33 41 4 4 0 0 52 7 27
2018 GL-09 17 38 25 13 7 0 0 55 20 71
2018 GL-10 16 40 21 12 12 0 0 56 23 43
2018 GL-11 9 31 29 24 7 0 0 40 31 55
2018 GL-13 0 7 20 13 60 0 0 7 73 15
2017 GL 21 29 29 12 8 0 1 50 20 379
2017 GL-07 28 33 26 10 3 0 0 61 13 70
2017 GL-08 26 26 31 10 6 0 2 52 16 51
2017 GL-09 26 30 30 7 7 0 0 56 14 97
2017 GL-10 14 29 32 15 8 0 2 43 24 59
2017 GL-11 20 23 24 16 16 0 0 43 33 61
2017 GL-13 0 20 33 20 27 0 0 20 47 15

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 22 35 24 12 6 1 0 58 18 310
2018 GL-07 30 36 21 12 1 0 0 66 14 73
2018 GL-08 19 52 19 11 0 0 0 70 11 27
2018 GL-09 25 41 20 8 6 0 0 66 14 71
2018 GL-10 21 33 26 7 12 2 0 55 19 43
2018 GL-11 9 33 33 16 7 2 0 43 24 55
2018 GL-13 13 13 27 27 20 0 0 27 47 15
2017 GL 25 32 22 15 6 0 1 57 20 377
2017 GL-07 31 44 17 6 1 0 1 75 7 69
2017 GL-08 22 30 28 16 4 0 0 52 20 50
2017 GL-09 33 31 21 13 2 0 0 64 15 97
2017 GL-10 14 27 27 24 7 0 2 41 31 59
2017 GL-11 23 24 25 13 15 0 0 47 28 61
2017 GL-13 0 40 27 20 13 0 0 40 33 15

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 14 24 21 21 19 0 0 38 40 308
2018 GL-07 19 30 16 19 15 0 0 49 34 73
2018 GL-08 11 30 37 15 7 0 0 41 22 27
2018 GL-09 14 23 24 17 21 0 1 37 39 71
2018 GL-10 15 27 27 15 17 0 0 41 32 41
2018 GL-11 7 18 18 31 25 0 0 25 56 55
2018 GL-13 7 0 7 27 60 0 0 7 87 15
2017 GL 17 23 21 19 18 0 1 41 38 380
2017 GL-07 23 27 17 18 13 0 1 51 31 69
2017 GL-08 22 20 21 20 16 0 2 42 36 51
2017 GL-09 19 20 23 17 19 0 0 40 37 98
2017 GL-10 13 25 20 18 22 0 2 39 41 60
2017 GL-11 10 26 20 25 20 0 0 36 44 61
2017 GL-13 0 7 20 33 40 0 0 7 73 15

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 49 33 10 3 2 0 3 85 5 309
2018 GL-07 53 36 4 1 1 0 4 93 3 73
2018 GL-08 56 37 4 0 0 0 4 96 0 27
2018 GL-09 52 31 10 0 1 0 6 88 1 71
2018 GL-10 60 21 10 5 5 0 0 81 10 42
2018 GL-11 35 44 18 0 2 0 2 80 2 55
2018 GL-13 13 33 20 20 13 0 0 47 33 15
2017 GL 51 25 13 4 1 0 7 81 5 377
2017 GL-07 65 20 6 3 0 0 6 91 3 69
2017 GL-08 41 26 14 2 2 0 16 79 5 51
2017 GL-09 67 18 9 1 2 0 3 87 3 96
2017 GL-10 42 31 14 7 0 0 7 78 7 59
2017 GL-11 38 33 20 2 2 2 5 75 4 61
2017 GL-13 27 33 20 13 0 0 7 64 14 15

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 34 33 18 7 7 1 1 67 14 310
2018 GL-07 41 34 15 5 3 0 1 76 8 73
2018 GL-08 33 44 11 7 0 0 4 81 8 27
2018 GL-09 38 31 13 6 13 1 0 69 18 72
2018 GL-10 42 26 23 2 5 2 0 69 7 43
2018 GL-11 24 33 27 9 7 0 0 56 16 55
2018 GL-13 7 20 27 20 27 0 0 27 47 15
2017 GL 34 36 19 5 4 0 2 72 9 377
2017 GL-07 42 32 13 6 6 0 1 75 12 69
2017 GL-08 39 28 21 8 0 0 4 70 8 51
2017 GL-09 43 37 12 3 3 0 1 81 6 97
2017 GL-10 27 46 17 5 2 0 3 75 7 59
2017 GL-11 20 37 33 5 5 0 0 57 10 60
2017 GL-13 20 27 40 7 7 0 0 47 13 15

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 24 32 23 14 6 1 0 57 20 306
2018 GL-07 26 33 17 14 7 1 0 60 22 69
2018 GL-08 19 52 15 15 0 0 0 70 15 27
2018 GL-09 24 25 28 14 8 1 0 49 23 72
2018 GL-10 19 40 16 19 5 2 0 60 24 43
2018 GL-11 22 26 31 15 6 0 0 48 20 54
2018 GL-13 13 33 33 13 7 0 0 47 20 15
2017 GL 25 30 25 12 6 0 1 56 18 375
2017 GL-07 31 34 24 6 6 0 0 65 12 68
2017 GL-08 29 26 25 12 4 0 4 57 16 51
2017 GL-09 29 33 20 10 6 0 1 63 17 96
2017 GL-10 14 22 36 20 5 0 3 37 26 59
2017 GL-11 20 28 32 13 7 0 0 48 20 60
2017 GL-13 33 33 13 20 0 0 0 67 20 15

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 18 35 21 17 8 1 0 53 25 307
2018 GL-07 19 43 16 12 9 1 0 63 21 69
2018 GL-08 19 41 26 11 4 0 0 59 15 27
2018 GL-09 15 36 25 14 10 0 0 51 24 72
2018 GL-10 23 28 21 21 5 2 0 52 26 43
2018 GL-11 13 24 31 24 9 0 0 36 33 55
2018 GL-13 0 27 20 33 20 0 0 27 53 15
2017 GL 19 32 22 17 9 1 1 52 26 375
2017 GL-07 25 35 29 7 3 1 0 60 10 69
2017 GL-08 26 33 17 14 8 0 2 60 22 51
2017 GL-09 25 36 18 15 5 0 1 62 20 96
2017 GL-10 10 22 31 27 8 0 2 33 36 59
2017 GL-11 15 24 22 24 15 0 0 39 39 59
2017 GL-13 0 40 20 13 27 0 0 40 40 15

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 21 35 21 13 9 1 0 57 22 306
2018 GL-07 26 29 24 10 9 1 0 57 19 68
2018 GL-08 22 41 19 15 4 0 0 63 19 27
2018 GL-09 24 26 21 11 18 0 0 50 29 72
2018 GL-10 14 47 21 9 7 2 0 62 17 43
2018 GL-11 16 33 22 24 5 0 0 49 29 55
2018 GL-13 7 53 20 13 7 0 0 60 20 15
2017 GL 24 31 21 15 8 0 1 55 23 377
2017 GL-07 30 38 19 9 4 0 0 68 13 69
2017 GL-08 26 28 23 14 8 0 2 54 22 51
2017 GL-09 31 30 18 13 7 0 1 61 21 97
2017 GL-10 14 27 25 22 8 0 3 42 32 59
2017 GL-11 12 32 27 20 10 0 0 43 30 60
2017 GL-13 33 27 20 13 7 0 0 60 20 15

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 29 37 19 10 5 1 1 66 14 303
2018 GL-07 38 38 15 4 3 0 1 78 7 68
2018 GL-08 22 44 22 11 0 0 0 67 11 27
2018 GL-09 32 38 17 6 6 0 1 71 11 71
2018 GL-10 28 42 14 9 5 2 0 71 14 43
2018 GL-11 23 25 28 17 6 2 0 48 23 53
2018 GL-13 0 20 33 27 20 0 0 20 47 15
2017 GL 31 31 20 9 7 0 2 63 16 376
2017 GL-07 41 36 14 5 1 0 3 79 6 69
2017 GL-08 37 22 25 4 6 0 6 63 10 51
2017 GL-09 33 34 18 9 4 0 1 68 14 96
2017 GL-10 29 29 22 12 5 0 3 60 18 59
2017 GL-11 20 25 25 13 17 0 0 45 30 60
2017 GL-13 7 40 33 7 13 0 0 47 20 15

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 37 34 20 5 4 1 0 71 9 304
2018 GL-07 40 37 19 3 1 0 0 76 4 68
2018 GL-08 48 37 11 4 0 0 0 85 4 27
2018 GL-09 30 35 18 13 4 0 0 65 17 71
2018 GL-10 44 21 23 0 9 2 0 67 10 43
2018 GL-11 33 31 30 4 0 2 0 66 4 54
2018 GL-13 20 47 13 7 13 0 0 67 20 15
2017 GL 40 30 20 7 3 0 1 70 10 380
2017 GL-07 41 25 21 8 4 0 0 66 13 71
2017 GL-08 39 27 24 6 0 0 4 69 6 51
2017 GL-09 46 30 16 4 3 0 1 76 7 98
2017 GL-10 24 48 17 3 3 0 3 75 7 58
2017 GL-11 36 21 25 15 3 0 0 57 18 61
2017 GL-13 60 20 13 0 7 0 0 80 7 15

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 58 24 11 3 2 1 1 83 5 306
2018 GL-07 53 29 15 0 3 0 0 82 3 68
2018 GL-08 70 11 7 4 0 4 4 88 4 27
2018 GL-09 50 32 8 7 3 0 0 82 10 72
2018 GL-10 65 16 7 5 5 2 0 83 10 43
2018 GL-11 60 18 16 2 2 2 0 80 4 55
2018 GL-13 47 20 20 0 0 0 13 77 0 15

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 53 20 11 7 8 1 1 75 15 304
2018 GL-07 54 20 13 6 7 0 0 74 13 69
2018 GL-08 52 26 0 11 11 0 0 78 22 27
2018 GL-09 52 23 8 7 7 1 1 77 14 71
2018 GL-10 50 14 14 5 14 2 0 66 20 42
2018 GL-11 53 22 11 9 5 0 0 75 15 55
2018 GL-13 47 13 20 7 7 0 7 64 14 15
2017 GL 52 24 9 9 4 0 1 77 14 382
2017 GL-07 54 27 6 8 6 0 0 80 14 71
2017 GL-08 47 31 6 10 0 0 6 83 10 51
2017 GL-09 61 20 8 8 2 0 0 82 10 98
2017 GL-10 43 28 7 15 3 2 2 74 19 60
2017 GL-11 49 20 16 10 5 0 0 69 15 61
2017 GL-13 60 20 13 7 0 0 0 80 7 15

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 43 30 14 5 6 1 0 74 12 304
2018 GL-07 47 27 18 3 5 0 0 74 8 73
2018 GL-08 44 33 7 4 11 0 0 78 15 27
2018 GL-09 32 37 17 8 4 1 0 70 13 71
2018 GL-10 43 26 10 5 14 2 0 71 20 42
2018 GL-11 44 27 16 5 5 2 0 72 11 55
2018 GL-13 50 33 17 0 0 0 0 83 0 12
2017 GL 36 32 17 9 6 0 1 68 14 380
2017 GL-07 43 27 17 8 4 0 0 70 13 71
2017 GL-08 29 35 16 15 0 0 4 68 16 51
2017 GL-09 40 32 16 7 3 1 0 73 10 97
2017 GL-10 32 27 20 8 10 0 2 60 19 59
2017 GL-11 26 39 18 5 11 0 0 66 16 61
2017 GL-13 53 33 0 7 0 0 7 93 7 15

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 43 27 14 7 8 1 0 70 16 308
2018 GL-07 41 23 19 7 10 0 0 64 16 73
2018 GL-08 37 48 7 4 4 0 0 85 7 27
2018 GL-09 36 25 17 13 8 1 0 62 21 72
2018 GL-10 50 19 10 5 14 2 0 71 20 42
2018 GL-11 42 31 11 5 11 0 0 73 16 55
2018 GL-13 43 36 14 7 0 0 0 79 7 14
2017 GL 42 25 14 9 8 0 1 68 18 381
2017 GL-07 46 27 7 7 13 0 0 73 20 70
2017 GL-08 31 35 23 6 2 0 2 68 8 51
2017 GL-09 53 18 9 10 9 0 0 71 19 98
2017 GL-10 35 17 22 15 10 0 2 53 25 60
2017 GL-11 36 28 20 10 7 0 0 64 16 61
2017 GL-13 60 27 0 13 0 0 0 87 13 15

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 49 27 10 4 4 0 5 80 9 307
2018 GL-07 47 34 10 0 3 0 7 87 3 73
2018 GL-08 44 37 11 0 0 0 7 88 0 27
2018 GL-09 56 28 7 3 1 0 4 88 4 71
2018 GL-10 60 21 12 0 5 2 0 83 5 42
2018 GL-11 47 24 7 11 7 0 4 74 19 55
2018 GL-13 14 21 36 14 14 0 0 36 29 14
2017 GL 52 20 14 2 3 0 8 78 6 378
2017 GL-07 54 13 20 4 1 0 7 72 6 70
2017 GL-08 54 20 14 0 0 2 10 84 0 50
2017 GL-09 66 18 4 2 0 0 10 93 2 97
2017 GL-10 53 22 14 2 2 0 8 81 4 59
2017 GL-11 34 28 20 2 11 0 5 65 14 61
2017 GL-13 20 27 33 13 7 0 0 47 20 15

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 61 26 9 1 1 1 1 88 2 308
2018 GL-07 60 29 8 1 1 0 0 89 3 73
2018 GL-08 67 26 7 0 0 0 0 93 0 27
2018 GL-09 51 28 14 1 1 3 1 83 3 72
2018 GL-10 69 14 10 0 2 2 2 88 3 42
2018 GL-11 55 35 7 2 2 0 0 89 4 55
2018 GL-13 57 36 7 0 0 0 0 93 0 14
2017 GL 60 25 8 3 2 1 2 87 4 371
2017 GL-07 61 25 4 1 3 0 6 91 5 69
2017 GL-08 51 26 16 0 0 2 4 83 0 49
2017 GL-09 71 19 3 5 0 1 0 91 5 93
2017 GL-10 64 22 7 3 0 0 3 89 4 59
2017 GL-11 51 31 11 2 3 0 2 83 5 61
2017 GL-13 36 50 14 0 0 0 0 86 0 14

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 46 25 12 7 8 0 1 72 16 307
2018 GL-07 36 19 18 14 11 0 1 56 25 72
2018 GL-08 44 15 11 11 15 0 4 62 27 27
2018 GL-09 36 31 13 7 13 1 0 68 20 72
2018 GL-10 62 21 10 2 5 0 0 83 7 42
2018 GL-11 56 33 9 0 2 0 0 89 2 55
2018 GL-13 79 14 7 0 0 0 0 93 0 14
2017 GL 52 20 10 7 9 0 2 74 16 378
2017 GL-07 41 22 10 14 13 0 0 63 27 70
2017 GL-08 44 18 12 10 10 2 4 66 21 50
2017 GL-09 60 20 7 4 9 0 0 79 13 97
2017 GL-10 61 12 10 7 7 0 3 75 14 59
2017 GL-11 51 28 13 3 3 0 2 80 7 61
2017 GL-13 73 20 7 0 0 0 0 93 0 15

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 54 28 13 3 2 0 1 83 5 302
2018 GL-07 53 25 14 3 4 0 1 79 7 72
2018 GL-08 52 32 16 0 0 0 0 84 0 25
2018 GL-09 56 28 8 6 0 0 1 86 6 71
2018 GL-10 52 26 17 0 5 0 0 79 5 42
2018 GL-11 52 30 13 4 2 0 0 81 6 54
2018 GL-13 57 36 7 0 0 0 0 93 0 14
2017 GL 58 28 10 2 1 0 2 87 2 376
2017 GL-07 56 33 9 0 3 0 0 89 3 70
2017 GL-08 48 26 18 2 0 0 6 79 2 50
2017 GL-09 68 24 4 3 0 0 1 93 3 96
2017 GL-10 66 21 10 2 0 0 2 88 2 58
2017 GL-11 46 34 16 0 2 0 2 82 2 61
2017 GL-13 47 47 0 7 0 0 0 93 7 15

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 12 26 36 18 8 0 0 38 26 308
2018 GL-07 15 25 40 15 5 0 0 40 21 73
2018 GL-08 15 26 33 19 7 0 0 41 26 27
2018 GL-09 14 25 38 17 6 0 0 39 23 69
2018 GL-10 9 30 37 9 14 0 0 40 23 43
2018 GL-11 9 25 35 20 11 0 0 35 31 55
2018 GL-13 0 7 27 53 13 0 0 7 67 15
2017 GL 11 25 39 15 8 1 1 37 24 381
2017 GL-07 11 32 39 7 7 1 1 45 14 71
2017 GL-08 14 22 45 12 6 0 2 36 18 51
2017 GL-09 14 35 35 10 6 0 0 49 16 98
2017 GL-10 3 22 45 22 8 0 0 25 30 60
2017 GL-11 8 17 37 20 17 2 0 25 37 60
2017 GL-13 0 13 40 40 7 0 0 13 47 15

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 8 22 41 20 10 0 0 29 30 306
2018 GL-07 1 23 38 21 17 0 0 38 24 71
2018 GL-08 15 19 48 15 4 0 0 19 33 27
2018 GL-09 7 16 46 19 13 0 0 31 23 70
2018 GL-10 17 14 43 21 5 0 0 26 31 42
2018 GL-11 5 33 42 15 5 0 0 20 38 55
2018 GL-13 20 47 20 13 0 0 0 13 67 15
2017 GL 7 24 38 18 11 0 1 30 32 379
2017 GL-07 8 17 35 22 15 0 1 38 26 71
2017 GL-08 10 29 28 26 8 0 0 33 39 51
2017 GL-09 4 16 43 23 10 1 3 35 21 96
2017 GL-10 10 23 42 17 8 0 0 25 33 60
2017 GL-11 5 35 42 10 8 0 0 18 40 60
2017 GL-13 7 47 40 0 7 0 0 7 53 15
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 7 15 24 21 33 0 0 7 93 310
2018 GL-07 8 29 21 15 27 0 0 8 92 73
2018 GL-08 0 22 15 30 33 0 0 0 100 27
2018 GL-09 8 13 26 21 32 0 0 8 92 72
2018 GL-10 7 9 26 23 35 0 0 7 93 43
2018 GL-11 2 7 24 26 41 0 0 2 98 54
2018 GL-13 0 7 40 27 27 0 0 0 100 15
2017 GL 14 23 18 19 25 1 0 14 86 382
2017 GL-07 11 29 18 22 17 1 0 12 88 71
2017 GL-08 12 22 17 16 33 0 0 12 88 51
2017 GL-09 13 24 20 20 20 1 0 13 87 98
2017 GL-10 27 15 18 13 25 2 0 27 73 60
2017 GL-11 8 20 13 21 36 2 0 8 92 61
2017 GL-13 0 40 13 13 33 0 0 0 100 15

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 GL 46 289
2018 GL-07 49 67
2018 GL-08 52 27
2018 GL-09 44 66
2018 GL-10 48 40
2018 GL-11 43 53
2018 GL-13 47 15
2017 GL 26 319
2017 GL-07 23 61
2017 GL-08 21 44
2017 GL-09 23 82
2017 GL-10 29 42
2017 GL-11 33 55
2017 GL-13 33 15

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 GL 58 289
2018 GL-07 52 67
2018 GL-08 56 27
2018 GL-09 56 66
2018 GL-10 63 40
2018 GL-11 66 53
2018 GL-13 60 15
2017 GL 42 319
2017 GL-07 43 61
2017 GL-08 46 44
2017 GL-09 38 82
2017 GL-10 43 42
2017 GL-11 49 55
2017 GL-13 40 15

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 GL 15 289
2018 GL-07 24 67
2018 GL-08 7 27
2018 GL-09 12 66
2018 GL-10 13 40
2018 GL-11 11 53
2018 GL-13 20 15
2017 GL 8 319
2017 GL-07 7 61
2017 GL-08 11 44
2017 GL-09 10 82
2017 GL-10 10 42
2017 GL-11 4 55
2017 GL-13 7 15

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 GL 67 289
2018 GL-07 55 67
2018 GL-08 63 27
2018 GL-09 67 66
2018 GL-10 60 40
2018 GL-11 79 53
2018 GL-13 80 15
2017 GL 65 319
2017 GL-07 53 61
2017 GL-08 70 44
2017 GL-09 78 82
2017 GL-10 62 42
2017 GL-11 62 55
2017 GL-13 40 15

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 GL 4 289
2018 GL-07 1 67
2018 GL-08 0 27
2018 GL-09 8 66
2018 GL-10 5 40
2018 GL-11 6 53
2018 GL-13 7 15
2017 GL 5 319
2017 GL-07 2 61
2017 GL-08 2 44
2017 GL-09 6 82
2017 GL-10 10 42
2017 GL-11 7 55
2017 GL-13 0 15

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 GL 59 289
2018 GL-07 51 67
2018 GL-08 56 27
2018 GL-09 53 66
2018 GL-10 60 40
2018 GL-11 70 53
2018 GL-13 67 15

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 GL 29 289
2018 GL-07 28 67
2018 GL-08 30 27
2018 GL-09 30 66
2018 GL-10 15 40
2018 GL-11 32 53
2018 GL-13 33 15
2017 GL 36 319
2017 GL-07 44 61
2017 GL-08 36 44
2017 GL-09 26 82
2017 GL-10 40 42
2017 GL-11 36 55
2017 GL-13 67 15

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 GL 4 24 11 11 4 46 280
2018 GL-07 11 32 6 13 5 32 62
2018 GL-08 0 22 7 7 4 59 27
2018 GL-09 2 28 15 8 6 42 65
2018 GL-10 3 21 13 5 5 54 39
2018 GL-11 0 19 15 12 0 54 52
2018 GL-13 0 20 7 13 0 60 15
2017 GL 6 28 18 9 4 36 310
2017 GL-07 12 29 12 8 5 34 59
2017 GL-08 5 29 24 5 4 33 42
2017 GL-09 5 31 16 18 0 30 80
2017 GL-10 0 27 22 2 5 44 41
2017 GL-11 6 21 25 8 9 32 53
2017 GL-13 0 27 7 0 7 60 15

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 GL 13 87 286
2018 GL-07 25 75 65
2018 GL-08 7 93 27
2018 GL-09 11 89 66
2018 GL-10 13 88 40
2018 GL-11 8 92 53
2018 GL-13 0 100 15

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 24 15 17 13 25 0 5 41 41 306
2018 GL-07 25 21 23 7 18 0 7 49 26 73
2018 GL-08 19 19 11 15 30 0 7 40 48 27
2018 GL-09 29 11 17 9 30 0 4 42 40 70
2018 GL-10 21 5 14 21 31 0 7 28 56 42
2018 GL-11 13 18 15 18 33 2 2 32 53 55
2018 GL-13 50 0 14 14 21 0 0 50 36 14

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 7 19 16 13 43 0 2 27 57 289
2018 GL-07 10 25 15 9 36 0 4 38 47 67
2018 GL-08 7 11 11 19 48 0 4 19 69 27
2018 GL-09 9 18 8 12 50 2 2 28 64 66
2018 GL-10 0 20 20 13 45 0 3 21 59 40
2018 GL-11 8 15 21 21 36 0 0 23 57 53
2018 GL-13 7 13 27 13 40 0 0 20 53 15
2017 GL 8 15 16 19 33 2 7 25 57 323
2017 GL-07 16 13 11 16 34 0 10 32 55 62
2017 GL-08 5 18 11 25 34 2 5 24 63 44
2017 GL-09 8 17 20 18 30 2 5 27 51 84
2017 GL-10 2 14 14 19 40 2 9 18 66 43
2017 GL-11 5 11 15 18 40 4 7 18 65 55
2017 GL-13 20 20 7 20 27 0 7 43 50 15

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 GL 4 12 13 15 53 1 2 16 70 287
2018 GL-07 3 21 15 15 40 0 6 25 59 67
2018 GL-08 11 7 15 15 52 0 0 19 67 27
2018 GL-09 6 9 5 22 53 2 3 16 79 64
2018 GL-10 0 5 20 10 63 3 0 5 74 40
2018 GL-11 4 9 15 17 53 0 2 13 71 53
2018 GL-13 0 20 20 0 60 0 0 20 60 15
2017 GL 4 10 12 15 51 2 5 15 71 323
2017 GL-07 8 6 13 18 49 0 6 15 71 62
2017 GL-08 0 16 14 9 54 2 5 17 68 44
2017 GL-09 5 14 14 17 44 4 2 20 65 84
2017 GL-10 2 7 14 14 53 2 7 10 74 43
2017 GL-11 4 4 9 18 56 2 7 8 82 55
2017 GL-13 0 7 7 7 80 0 0 7 87 15
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