2018 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 55 38 4 2 2 0 0 93 3 121
2018 EX-01 53 35 10 3 0 0 0 88 3 40
2018 EX-02 44 52 0 0 4 0 0 96 4 48
2018 EX-03 68 23 5 5 0 0 0 91 5 22
2017 EX 62 33 2 3 0 0 0 95 3 123
2017 EX-01 52 38 5 5 0 0 0 90 5 38
2017 EX-02 61 37 2 0 0 0 0 98 0 52
2017 EX-03 70 23 0 6 0 0 0 94 6 21
2014 EX 52 42 4 3 0 0 0 94 3 139
2014 EX-01 48 44 6 2 0 0 0 92 2 52
2014 EX-02 44 50 2 4 0 0 0 94 4 54
2014 EX-03 65 30 0 5 0 0 0 95 5 20
2011 EX 63 31 2 2 3 0 0 93 5 183
2011 EX-01 62 29 3 4 3 0 0 91 7 76
2011 EX-02 56 38 2 2 3 0 0 94 5 66
2011 EX-03 75 25 0 0 0 0 0 100 0 28
2011 EX-04 80 10 0 0 10 0 0 90 10 10
2008 EX 72 25 1 2 0 0 0 97 2 151
2008 EX-01 62 33 3 2 0 0 0 95 2 60
2008 EX-02 75 23 0 2 0 0 0 98 2 60
2008 EX-03 82 18 0 0 0 0 0 100 0 17

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 38 44 5 11 2 0 0 82 13 123
2018 EX-01 50 40 2 7 0 0 0 90 7 42
2018 EX-02 21 54 8 13 4 0 0 75 17 48
2018 EX-03 41 41 5 9 5 0 0 82 14 22
2017 EX 49 40 4 4 2 0 0 89 7 123
2017 EX-01 37 50 3 10 0 0 0 87 10 38
2017 EX-02 54 34 8 0 4 0 0 88 4 52
2017 EX-03 61 28 0 6 5 0 0 89 11 21

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 75 23 1 0 1 0 0 98 1 122
2018 EX-01 78 22 0 0 0 0 0 100 0 41
2018 EX-02 75 23 2 0 0 0 0 98 0 48
2018 EX-03 73 27 0 0 0 0 0 100 0 22
2017 EX 78 21 1 1 0 0 0 98 1 123
2017 EX-01 67 30 0 3 0 0 0 97 3 38
2017 EX-02 83 16 2 0 0 0 0 98 0 52
2017 EX-03 86 14 0 0 0 0 0 100 0 21
2014 EX 81 15 2 1 1 0 0 96 1 139
2014 EX-01 77 19 4 0 0 0 0 96 0 52
2014 EX-02 78 17 2 2 2 0 0 94 4 54
2014 EX-03 90 10 0 0 0 0 0 100 0 20
2011 EX 80 17 2 1 0 0 0 97 1 183
2011 EX-01 79 18 3 0 0 0 0 97 0 76
2011 EX-02 74 21 2 3 0 0 0 95 3 66
2011 EX-03 100 0 0 0 0 0 0 100 0 28
2011 EX-04 80 20 0 0 0 0 0 100 0 10

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 63 30 5 2 0 0 0 93 2 123
2018 EX-01 64 24 10 2 0 0 0 88 2 42
2018 EX-02 54 42 2 2 0 0 0 96 2 48
2018 EX-03 73 23 5 0 0 0 0 95 0 22
2017 EX 67 28 3 2 0 0 0 95 2 121
2017 EX-01 52 43 0 5 0 0 0 95 5 38
2017 EX-02 73 23 4 0 0 0 0 96 0 52
2017 EX-03 84 10 5 0 0 0 0 95 0 19
2014 EX 60 33 4 1 1 0 0 93 2 138
2014 EX-01 50 42 6 2 0 0 0 92 2 52
2014 EX-02 59 35 2 2 2 0 0 94 4 54
2014 EX-03 68 26 5 0 0 0 0 95 0 19
2011 EX 65 29 2 3 1 0 0 94 4 183
2011 EX-01 64 28 4 4 0 0 0 92 4 76
2011 EX-02 62 32 2 3 2 0 0 94 5 66
2011 EX-03 68 32 0 0 0 0 0 100 0 28
2011 EX-04 80 10 0 0 10 0 0 90 10 10
2008 EX 75 23 1 1 0 0 0 98 1 152
2008 EX-01 67 32 2 0 0 0 0 98 0 60
2008 EX-02 75 23 2 0 0 0 0 98 0 61
2008 EX-03 88 12 0 0 0 0 0 100 0 17

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 33 36 17 11 4 0 0 69 15 121
2018 EX-01 30 30 30 5 5 0 0 60 10 40
2018 EX-02 21 46 13 17 4 0 0 67 21 48
2018 EX-03 50 27 9 9 5 0 0 77 14 22
2017 EX 39 41 6 10 4 0 0 80 14 123
2017 EX-01 36 43 10 8 3 0 0 79 10 38
2017 EX-02 35 42 6 13 4 0 0 77 17 52
2017 EX-03 52 28 0 9 11 0 0 80 20 21
2014 EX 47 31 14 6 2 0 0 78 9 139
2014 EX-01 35 42 15 8 0 0 0 77 8 52
2014 EX-02 39 30 20 7 4 0 0 69 11 54
2014 EX-03 80 15 0 0 5 0 0 95 5 20
2011 EX 55 27 8 7 3 0 0 82 10 183
2011 EX-01 47 28 11 9 5 0 0 75 14 76
2011 EX-02 58 27 8 5 3 0 0 85 8 66
2011 EX-03 54 32 7 7 0 0 0 86 7 28
2011 EX-04 100 0 0 0 0 0 0 100 0 10

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 35 40 16 6 4 0 0 74 10 121
2018 EX-01 37 34 20 2 7 0 0 71 10 41
2018 EX-02 19 52 21 6 2 0 0 71 8 48
2018 EX-03 52 29 5 10 5 0 0 81 14 21
2017 EX 42 41 7 6 5 0 0 83 11 123
2017 EX-01 36 45 11 5 3 0 0 81 8 38
2017 EX-02 39 44 6 8 4 0 0 83 11 52
2017 EX-03 61 19 0 5 16 0 0 80 20 21
2014 EX 49 35 8 7 1 0 0 83 9 139
2014 EX-01 37 46 10 8 0 0 0 83 8 52
2014 EX-02 41 37 11 7 4 0 0 78 11 54
2014 EX-03 80 15 0 5 0 0 0 95 5 20
2011 EX 54 28 9 6 3 0 0 83 9 183
2011 EX-01 43 33 11 9 4 0 0 76 13 76
2011 EX-02 58 26 11 3 3 0 0 83 6 66
2011 EX-03 57 32 4 7 0 0 0 89 7 28
2011 EX-04 100 0 0 0 0 0 0 100 0 10
2008 EX 48 38 5 6 1 0 1 87 7 151
2008 EX-01 48 42 7 2 0 0 2 92 2 60
2008 EX-02 42 40 5 10 3 0 0 82 13 60
2008 EX-03 53 35 0 12 0 0 0 88 12 17

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 41 24 12 14 4 2 2 68 19 123
2018 EX-01 40 19 17 10 5 7 2 66 16 42
2018 EX-02 29 35 15 17 2 0 2 66 19 48
2018 EX-03 59 9 5 18 9 0 0 68 27 22
2017 EX 48 20 13 9 7 2 2 70 17 123
2017 EX-01 39 20 16 20 3 3 0 61 23 38
2017 EX-02 48 23 12 8 8 0 2 72 16 52
2017 EX-03 61 14 5 0 16 5 0 79 16 21
2014 EX 45 28 14 8 4 1 0 74 12 139
2014 EX-01 38 31 21 8 0 2 0 71 8 52
2014 EX-02 37 28 15 13 6 2 0 66 19 54
2014 EX-03 75 20 0 0 5 0 0 95 5 20
2011 EX 50 22 10 11 6 0 0 73 17 183
2011 EX-01 41 28 9 12 11 0 0 68 22 76
2011 EX-02 52 23 12 9 5 0 0 74 14 66
2011 EX-03 61 11 11 18 0 0 0 71 18 28
2011 EX-04 80 10 10 0 0 0 0 90 0 10
2008 EX 40 35 11 7 3 1 1 78 11 151
2008 EX-01 38 27 20 10 2 2 2 67 12 60
2008 EX-02 38 45 3 7 3 2 2 86 10 60
2008 EX-03 59 24 6 0 12 0 0 82 12 17
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 50 34 6 9 2 0 0 84 11 122
2018 EX-01 51 34 5 5 5 0 0 85 10 41
2018 EX-02 40 42 6 13 0 0 0 81 13 48
2018 EX-03 59 27 5 9 0 0 0 86 9 22
2017 EX 57 28 6 2 5 0 0 86 8 123
2017 EX-01 58 24 13 5 0 0 0 82 5 38
2017 EX-02 52 36 4 2 6 0 0 88 8 52
2017 EX-03 75 14 0 0 11 0 0 89 11 21
2014 EX 56 30 6 4 1 1 1 88 6 138
2014 EX-01 42 35 13 6 0 2 2 80 6 52
2014 EX-02 58 30 2 6 4 0 0 89 9 53
2014 EX-03 65 35 0 0 0 0 0 100 0 20
2011 EX 56 29 4 8 2 1 0 86 10 183
2011 EX-01 50 30 5 11 3 1 0 81 13 76
2011 EX-02 55 32 5 8 2 0 0 86 9 66
2011 EX-03 71 21 0 4 4 0 0 93 7 28
2011 EX-04 70 30 0 0 0 0 0 100 0 10
2008 EX 46 38 9 5 2 0 0 84 7 152
2008 EX-01 48 37 10 3 2 0 0 85 5 60
2008 EX-02 41 41 7 8 3 0 0 82 11 61
2008 EX-03 47 35 12 6 0 0 0 82 6 17

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 50 33 6 9 2 0 0 83 11 123
2018 EX-01 45 36 7 10 2 0 0 81 12 42
2018 EX-02 44 42 4 10 0 0 0 85 10 48
2018 EX-03 68 14 5 9 5 0 0 82 14 22
2017 EX 58 30 5 3 4 0 0 88 8 123
2017 EX-01 61 23 8 8 0 0 0 84 8 38
2017 EX-02 56 35 2 2 6 0 0 90 8 52
2017 EX-03 61 28 5 0 6 0 0 89 6 21
2014 EX 51 36 6 6 1 0 0 87 6 139
2014 EX-01 48 33 12 8 0 0 0 81 8 52
2014 EX-02 50 39 6 4 2 0 0 89 6 54
2014 EX-03 45 50 0 5 0 0 0 95 5 20
2011 EX 52 32 7 7 2 0 0 84 9 183
2011 EX-01 47 37 5 8 3 0 0 84 11 76
2011 EX-02 50 33 8 8 2 0 0 83 9 66
2011 EX-03 61 25 4 7 4 0 0 86 11 28
2011 EX-04 80 10 10 0 0 0 0 90 0 10
2008 EX 43 38 7 7 5 0 0 81 12 152
2008 EX-01 45 38 7 5 5 0 0 83 10 60
2008 EX-02 39 39 7 10 5 0 0 79 15 61
2008 EX-03 53 29 6 12 0 0 0 82 12 17

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 47 32 11 7 3 0 0 79 11 123
2018 EX-01 43 38 12 0 7 0 0 81 7 42
2018 EX-02 42 35 15 8 0 0 0 77 8 48
2018 EX-03 55 27 0 14 5 0 0 82 18 22
2017 EX 59 28 3 6 4 0 0 87 10 123
2017 EX-01 56 34 0 8 3 0 0 90 10 38
2017 EX-02 58 25 8 4 6 0 0 83 10 52
2017 EX-03 70 19 0 5 6 0 0 89 11 21
2014 EX 55 31 6 6 1 0 0 86 7 139
2014 EX-01 44 38 6 12 0 0 0 83 12 52
2014 EX-02 54 33 7 4 2 0 0 87 6 54
2014 EX-03 65 20 10 0 5 0 0 85 5 20

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 36 39 8 10 7 0 0 75 17 121
2018 EX-01 45 30 8 5 13 0 0 75 18 40
2018 EX-02 25 50 8 13 4 0 0 75 17 48
2018 EX-03 32 41 9 14 5 0 0 73 18 22
2017 EX 45 34 5 7 7 0 3 81 14 123
2017 EX-01 40 29 10 10 5 0 6 73 16 38
2017 EX-02 39 44 4 6 8 0 0 83 13 52
2017 EX-03 56 23 0 9 11 0 0 80 20 21
2014 EX 42 42 5 9 2 0 0 83 12 139
2014 EX-01 29 48 10 13 0 0 0 77 13 52
2014 EX-02 37 46 2 9 6 0 0 83 15 54
2014 EX-03 70 25 0 5 0 0 0 95 5 20
2011 EX 44 38 8 5 4 1 1 83 9 183
2011 EX-01 39 36 8 9 5 1 1 77 15 76
2011 EX-02 44 41 11 2 3 0 0 85 5 66
2011 EX-03 46 43 4 4 4 0 0 89 7 28
2011 EX-04 80 20 0 0 0 0 0 100 0 10

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 40 37 10 8 5 0 0 77 13 121
2018 EX-01 43 33 10 5 10 0 0 75 15 40
2018 EX-02 23 50 15 10 2 0 0 73 13 48
2018 EX-03 50 36 0 9 5 0 0 86 14 22
2017 EX 52 26 9 5 7 0 2 79 12 123
2017 EX-01 50 21 15 6 5 0 3 73 12 38
2017 EX-02 48 33 8 4 8 0 0 81 11 52
2017 EX-03 66 14 5 5 11 0 0 80 16 21
2014 EX 46 37 7 7 2 0 0 83 9 139
2014 EX-01 31 46 10 13 0 0 0 77 13 52
2014 EX-02 39 44 7 6 4 0 0 83 9 54
2014 EX-03 80 15 0 0 5 0 0 95 5 20
2011 EX 54 28 6 8 4 0 0 82 12 183
2011 EX-01 46 28 9 13 4 0 0 74 17 76
2011 EX-02 55 30 5 5 6 0 0 85 11 66
2011 EX-03 61 29 4 4 4 0 0 89 7 28
2011 EX-04 80 20 0 0 0 0 0 100 0 10
2008 EX 53 30 9 5 3 0 1 84 7 152
2008 EX-01 52 25 15 7 2 0 0 77 8 60
2008 EX-02 48 38 7 3 5 0 0 85 8 61
2008 EX-03 71 24 0 0 0 0 6 100 0 17

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 24 51 9 10 7 0 0 75 16 122
2018 EX-01 29 46 7 7 10 0 0 76 17 41
2018 EX-02 15 54 13 13 6 0 0 69 19 48
2018 EX-03 23 55 9 9 5 0 0 77 14 22
2017 EX 28 48 8 10 4 0 2 77 15 123
2017 EX-01 24 49 8 16 0 0 3 75 17 38
2017 EX-02 25 52 10 6 8 0 0 77 13 52
2017 EX-03 33 47 0 14 6 0 0 80 20 21
2014 EX 25 44 9 21 1 0 0 69 22 139
2014 EX-01 15 42 12 31 0 0 0 58 31 52
2014 EX-02 17 50 9 20 4 0 0 67 24 54
2014 EX-03 45 40 5 10 0 0 0 85 10 20
2011 EX 30 48 7 10 4 1 0 79 14 182
2011 EX-01 25 41 7 20 5 1 0 68 26 75
2011 EX-02 24 61 9 3 3 0 0 85 6 66
2011 EX-03 39 46 4 7 4 0 0 86 11 28
2011 EX-04 80 20 0 0 0 0 0 100 0 10
2008 EX 22 53 11 12 2 0 0 75 14 152
2008 EX-01 22 48 17 12 2 0 0 70 13 60
2008 EX-02 20 54 8 15 3 0 0 74 18 61
2008 EX-03 24 65 6 6 0 0 0 88 6 17

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 26 42 12 17 3 0 0 68 20 121
2018 EX-01 34 32 10 20 5 0 0 66 24 41
2018 EX-02 15 54 17 13 2 0 0 69 15 48
2018 EX-03 24 43 10 19 5 0 0 67 24 21
2017 EX 29 52 8 6 4 0 1 82 9 122
2017 EX-01 29 51 10 10 0 0 0 79 10 38
2017 EX-02 22 61 8 4 6 0 0 82 10 51
2017 EX-03 42 47 0 5 6 0 0 89 11 21
2014 EX 30 49 9 11 1 0 0 80 12 138
2014 EX-01 17 58 10 15 0 0 0 75 15 52
2014 EX-02 30 47 9 11 2 0 0 77 13 53
2014 EX-03 45 45 5 5 0 0 0 90 5 20
2011 EX 31 48 8 11 2 0 0 80 13 182
2011 EX-01 31 40 12 15 3 0 0 71 17 75
2011 EX-02 29 58 6 6 2 0 0 86 8 66
2011 EX-03 32 50 0 18 0 0 0 82 18 28
2011 EX-04 50 40 10 0 0 0 0 90 0 10
2008 EX 29 56 3 8 3 0 0 85 11 151
2008 EX-01 33 52 5 7 3 0 0 85 10 60
2008 EX-02 23 60 3 10 3 0 0 83 13 60
2008 EX-03 47 41 0 6 6 0 0 88 12 17
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 35 37 11 12 5 0 0 72 17 121
2018 EX-01 41 41 7 5 5 0 0 83 10 41
2018 EX-02 21 36 17 21 4 0 0 57 26 47
2018 EX-03 41 36 5 9 9 0 0 77 18 22
2017 EX 31 47 10 9 2 0 0 79 12 122
2017 EX-01 26 48 13 13 0 0 0 74 13 38
2017 EX-02 31 49 8 8 4 0 0 80 12 51
2017 EX-03 33 56 0 6 5 0 0 89 11 21
2014 EX 33 40 14 8 5 0 0 72 13 138
2014 EX-01 29 40 17 10 4 0 0 69 13 52
2014 EX-02 23 45 17 8 8 0 0 68 15 53
2014 EX-03 50 40 5 0 5 0 0 90 5 20
2011 EX 26 51 10 9 5 0 0 76 14 182
2011 EX-01 27 44 11 11 8 0 0 71 19 75
2011 EX-02 20 59 12 8 2 0 0 79 9 66
2011 EX-03 39 43 4 7 7 0 0 82 14 28
2011 EX-04 20 60 10 10 0 0 0 80 10 10

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 46 44 4 3 2 0 0 90 6 121
2018 EX-01 43 45 3 5 5 0 0 88 10 40
2018 EX-02 35 52 6 4 2 0 0 88 6 48
2018 EX-03 64 32 5 0 0 0 0 95 0 22
2017 EX 52 41 3 4 0 0 0 93 4 122
2017 EX-01 51 42 5 3 0 0 0 92 3 38
2017 EX-02 47 45 4 4 0 0 0 92 4 51
2017 EX-03 70 23 0 6 0 0 0 94 6 21

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 16 43 16 20 3 1 0 60 24 122
2018 EX-01 17 50 19 12 2 0 0 67 14 42
2018 EX-02 9 38 13 32 6 2 0 48 39 47
2018 EX-03 32 36 23 9 0 0 0 68 9 22
2017 EX 21 55 6 12 5 1 0 77 17 123
2017 EX-01 26 53 8 8 3 3 0 81 11 38
2017 EX-02 15 52 6 17 10 0 0 67 27 52
2017 EX-03 28 56 5 11 0 0 0 84 11 21
2014 EX 22 49 12 13 4 1 0 72 17 139
2014 EX-01 12 56 12 15 4 2 0 69 20 52
2014 EX-02 22 44 9 19 6 0 0 67 24 54
2014 EX-03 40 45 15 0 0 0 0 85 0 20

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 36 34 12 12 5 0 0 70 17 122
2018 EX-01 37 37 12 5 10 0 0 73 15 41
2018 EX-02 25 40 19 17 0 0 0 65 17 48
2018 EX-03 55 23 5 18 0 0 0 77 18 22
2017 EX 43 38 9 5 5 0 0 81 10 123
2017 EX-01 39 40 10 8 3 0 0 79 10 38
2017 EX-02 35 46 10 4 6 0 0 81 10 52
2017 EX-03 66 23 0 0 11 0 0 89 11 21
2014 EX 43 34 12 7 3 1 0 78 10 139
2014 EX-01 42 33 13 10 2 0 0 75 12 52
2014 EX-02 37 37 15 7 4 0 0 74 11 54
2014 EX-03 45 40 10 0 5 0 0 85 5 20
2011 EX 46 36 7 8 3 1 0 82 11 183
2011 EX-01 39 41 5 9 4 1 0 81 13 76
2011 EX-02 44 35 11 6 5 0 0 79 11 66
2011 EX-03 61 29 0 11 0 0 0 89 11 28
2011 EX-04 70 20 10 0 0 0 0 90 0 10
2008 EX 34 36 14 11 4 0 1 71 15 152
2008 EX-01 33 30 18 13 3 0 2 64 17 60
2008 EX-02 31 39 13 11 5 0 0 70 16 61
2008 EX-03 41 41 6 12 0 0 0 82 12 17

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 37 45 10 6 2 0 0 82 8 115
2018 EX-01 40 48 8 5 0 0 0 88 5 40
2018 EX-02 23 53 16 7 0 0 0 77 7 43
2018 EX-03 41 36 9 5 9 0 0 77 14 22
2017 EX 38 45 7 6 3 0 2 84 9 119
2017 EX-01 47 40 8 3 0 0 3 89 3 38
2017 EX-02 28 52 4 8 8 0 0 80 16 50
2017 EX-03 50 40 5 5 0 0 0 90 5 20
2014 EX 36 47 7 7 3 1 0 83 10 135
2014 EX-01 27 55 6 8 2 2 0 83 10 49
2014 EX-02 34 40 9 11 6 0 0 74 17 53
2014 EX-03 50 50 0 0 0 0 0 100 0 20

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 34 49 8 7 0 0 1 84 7 122
2018 EX-01 34 51 10 5 0 0 0 85 5 41
2018 EX-02 29 58 8 4 0 0 0 88 4 48
2018 EX-03 41 27 9 23 0 0 0 68 23 22
2017 EX 47 40 6 4 3 0 0 87 7 123
2017 EX-01 45 39 10 3 3 0 0 85 5 38
2017 EX-02 44 40 8 8 0 0 0 84 8 52
2017 EX-03 56 33 0 0 11 0 0 89 11 21
2014 EX 35 50 7 5 2 0 1 86 7 139
2014 EX-01 35 56 6 4 0 0 0 90 4 52
2014 EX-02 30 48 7 9 6 0 0 78 15 54
2014 EX-03 45 55 0 0 0 0 0 100 0 20
2011 EX 42 42 9 4 2 0 2 85 6 183
2011 EX-01 39 45 8 5 1 0 1 85 7 76
2011 EX-02 41 41 11 3 2 0 3 84 5 66
2011 EX-03 43 39 11 4 4 0 0 82 7 28
2011 EX-04 50 40 0 0 0 0 10 100 0 10
2008 EX 38 41 14 3 3 0 1 80 5 152
2008 EX-01 35 42 15 5 2 0 2 78 7 60
2008 EX-02 44 39 11 2 3 0 0 84 5 61
2008 EX-03 29 41 24 0 6 0 0 71 6 17

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 68 27 2 2 1 0 0 95 2 123
2018 EX-01 57 33 5 5 0 0 0 90 5 42
2018 EX-02 67 29 2 0 2 0 0 96 2 48
2018 EX-03 77 23 0 0 0 0 0 100 0 22
2017 EX 74 25 0 2 0 0 0 98 2 122
2017 EX-01 65 29 0 5 0 0 0 95 5 38
2017 EX-02 73 27 0 0 0 0 0 100 0 51
2017 EX-03 91 9 0 0 0 0 0 100 0 21
2014 EX 69 25 3 2 1 0 0 94 3 139
2014 EX-01 60 29 6 4 2 0 0 88 6 52
2014 EX-02 69 30 0 2 0 0 0 98 2 54
2014 EX-03 85 15 0 0 0 0 0 100 0 20
2011 EX 77 16 2 3 2 0 0 93 5 182
2011 EX-01 74 17 3 5 1 0 0 91 7 76
2011 EX-02 77 18 0 3 2 0 0 95 5 65
2011 EX-03 86 14 0 0 0 0 0 100 0 28
2011 EX-04 90 0 0 0 10 0 0 90 10 10
2008 EX 76 22 1 0 0 1 0 99 0 152
2008 EX-01 73 25 0 0 0 2 0 100 0 60
2008 EX-02 75 23 2 0 0 0 0 98 0 61
2008 EX-03 88 12 0 0 0 0 0 100 0 17

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 65 31 1 3 1 0 0 96 3 119
2018 EX-01 59 32 2 7 0 0 0 90 7 41
2018 EX-02 60 38 0 0 2 0 0 98 2 45
2018 EX-03 73 27 0 0 0 0 0 100 0 22
2017 EX 76 23 0 1 0 0 0 99 1 122
2017 EX-01 70 27 0 3 0 0 0 97 3 38
2017 EX-02 75 25 0 0 0 0 0 100 0 51
2017 EX-03 91 9 0 0 0 0 0 100 0 21
2014 EX 73 22 2 1 1 0 0 96 2 139
2014 EX-01 63 27 6 2 2 0 0 90 4 52
2014 EX-02 69 30 0 2 0 0 0 98 2 54
2014 EX-03 95 5 0 0 0 0 0 100 0 20
2011 EX 73 24 1 2 1 0 0 97 3 183
2011 EX-01 71 26 0 3 0 0 0 97 3 76
2011 EX-02 68 27 0 3 2 0 0 95 5 66
2011 EX-03 86 14 0 0 0 0 0 100 0 28
2011 EX-04 80 10 10 0 0 0 0 90 0 10
2008 EX 74 26 1 0 0 0 0 99 0 152
2008 EX-01 80 20 0 0 0 0 0 100 0 60
2008 EX-02 66 33 2 0 0 0 0 98 0 61
2008 EX-03 76 24 0 0 0 0 0 100 0 17

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 28 40 15 11 6 0 0 68 17 118
2018 EX-01 25 38 23 5 10 0 0 63 15 40
2018 EX-02 21 40 17 19 4 0 0 60 23 48
2018 EX-03 30 50 5 10 5 0 0 80 15 20
2017 EX 36 43 11 6 3 0 0 80 9 123
2017 EX-01 42 41 10 5 3 0 0 82 8 38
2017 EX-02 25 48 17 6 4 0 0 73 10 52
2017 EX-03 47 33 5 9 6 0 0 80 16 21
2014 EX 35 42 13 5 5 0 0 77 10 139
2014 EX-01 27 52 12 6 4 0 0 79 10 52
2014 EX-02 37 31 15 7 9 0 0 69 17 54
2014 EX-03 35 60 5 0 0 0 0 95 0 20
2011 EX 36 40 9 11 3 0 0 77 14 183
2011 EX-01 37 36 12 13 3 0 0 72 16 76
2011 EX-02 35 45 8 8 5 0 0 80 12 66
2011 EX-03 29 43 7 21 0 0 0 71 21 28
2011 EX-04 50 40 10 0 0 0 0 90 0 10
2008 EX 34 39 9 15 4 0 0 73 19 151
2008 EX-01 28 40 12 17 3 0 0 68 20 60
2008 EX-02 36 39 5 15 5 0 0 75 20 61
2008 EX-03 31 38 13 19 0 0 0 69 19 16

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 44 31 6 11 6 0 3 77 17 119
2018 EX-01 40 28 5 18 5 0 5 71 24 40
2018 EX-02 36 45 9 6 2 0 2 83 9 47
2018 EX-03 55 14 5 9 18 0 0 68 27 22
2017 EX 54 26 8 4 5 0 2 82 9 123
2017 EX-01 47 27 10 10 3 0 3 76 13 38
2017 EX-02 60 25 8 2 6 0 0 85 8 52
2017 EX-03 56 28 0 0 11 0 5 88 12 21
2014 EX 50 29 6 8 5 0 1 80 13 139
2014 EX-01 44 33 6 10 6 0 2 78 16 52
2014 EX-02 50 31 6 7 6 0 0 81 13 54
2014 EX-03 60 20 10 10 0 0 0 80 10 20
2011 EX 51 26 8 6 7 0 2 78 13 183
2011 EX-01 53 24 4 9 8 0 3 78 18 76
2011 EX-02 48 29 9 6 8 0 0 77 14 66
2011 EX-03 54 25 14 0 7 0 0 79 7 28
2011 EX-04 60 20 20 0 0 0 0 80 0 10
2008 EX 38 37 8 6 7 1 2 78 14 151
2008 EX-01 42 37 8 5 5 2 2 81 10 60
2008 EX-02 43 32 7 10 3 2 3 79 14 60
2008 EX-03 24 47 12 0 18 0 0 71 18 17

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 43 47 5 5 0 0 0 90 5 123
2018 EX-01 48 40 10 2 0 0 0 88 2 42
2018 EX-02 31 56 4 8 0 0 0 88 8 48
2018 EX-03 50 45 0 5 0 0 0 95 5 22
2017 EX 59 33 2 3 3 0 0 92 6 123
2017 EX-01 58 34 3 5 0 0 0 92 5 38
2017 EX-02 50 39 4 4 4 0 0 89 8 52
2017 EX-03 80 14 0 0 6 0 0 94 6 21
2014 EX 43 43 5 6 3 0 0 86 9 139
2014 EX-01 37 54 6 4 0 0 0 90 4 52
2014 EX-02 39 43 4 7 7 0 0 81 15 54
2014 EX-03 60 30 5 5 0 0 0 90 5 20
2011 EX 57 31 3 7 2 0 0 88 9 183
2011 EX-01 55 33 0 9 3 0 0 88 12 76
2011 EX-02 47 39 6 6 2 0 0 86 8 66
2011 EX-03 79 11 4 7 0 0 0 89 7 28
2011 EX-04 70 20 0 0 10 0 0 90 10 10

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 46 38 12 3 1 0 0 84 4 121
2018 EX-01 49 41 5 2 2 0 0 90 5 41
2018 EX-02 40 36 17 6 0 0 0 77 6 47
2018 EX-03 50 36 14 0 0 0 0 86 0 22
2017 EX 59 29 4 5 3 0 0 88 8 123
2017 EX-01 56 34 5 5 0 0 0 90 5 38
2017 EX-02 56 35 2 4 4 0 0 90 8 52
2017 EX-03 70 14 5 5 6 0 0 84 11 21
2014 EX 44 39 6 9 3 0 0 83 12 139
2014 EX-01 42 48 2 6 2 0 0 90 8 52
2014 EX-02 35 41 6 13 6 0 0 76 19 54
2014 EX-03 60 25 10 5 0 0 0 85 5 20

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 41 45 8 2 2 0 0 87 5 121
2018 EX-01 37 56 2 2 2 0 0 93 5 41
2018 EX-02 36 40 15 4 4 0 0 77 9 47
2018 EX-03 45 45 9 0 0 0 0 91 0 22
2017 EX 45 43 6 4 2 0 0 88 6 123
2017 EX-01 45 42 5 8 0 0 0 87 8 38
2017 EX-02 40 44 10 4 2 0 0 84 6 52
2017 EX-03 47 42 5 0 6 0 0 89 6 21
2014 EX 46 37 9 6 2 0 0 83 8 139
2014 EX-01 37 48 6 10 0 0 0 85 10 52
2014 EX-02 43 35 13 4 6 0 0 78 9 54
2014 EX-03 60 30 5 5 0 0 0 90 5 20
2011 EX 54 37 5 3 2 0 0 91 4 183
2011 EX-01 50 39 3 5 3 0 0 89 8 76
2011 EX-02 50 42 6 0 2 0 0 92 2 66
2011 EX-03 68 25 7 0 0 0 0 93 0 28
2011 EX-04 60 20 10 10 0 0 0 80 10 10

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 33 47 13 5 2 0 0 80 7 121
2018 EX-01 34 49 10 5 2 0 0 83 7 41
2018 EX-02 21 54 23 2 0 0 0 75 2 48
2018 EX-03 41 36 5 14 5 0 0 77 18 22
2017 EX 45 43 7 2 3 0 0 88 5 123
2017 EX-01 45 42 8 5 0 0 0 87 5 38
2017 EX-02 42 40 11 0 6 0 0 83 6 52
2017 EX-03 47 47 0 0 6 0 0 94 6 21

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 30 44 8 13 5 0 0 74 18 122
2018 EX-01 45 38 7 10 0 0 0 83 10 42
2018 EX-02 13 51 9 21 6 0 0 64 28 47
2018 EX-03 32 41 14 5 9 0 0 73 14 22
2017 EX 39 35 6 12 7 0 0 74 19 122
2017 EX-01 44 35 3 13 5 0 0 80 18 38
2017 EX-02 33 35 4 16 12 0 0 69 28 51
2017 EX-03 48 28 14 5 5 0 0 77 9 21
2014 EX 30 30 19 14 6 0 1 61 20 138
2014 EX-01 31 31 19 15 4 0 0 62 19 52
2014 EX-02 21 34 21 13 9 0 2 56 23 53
2014 EX-03 45 20 25 5 5 0 0 65 10 20
2011 EX 27 43 9 15 6 0 0 70 21 183
2011 EX-01 32 36 9 16 8 0 0 67 24 76
2011 EX-02 23 50 11 15 2 0 0 73 17 66
2011 EX-03 32 32 7 14 14 0 0 64 29 28
2011 EX-04 20 60 0 20 0 0 0 80 20 10

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 9 23 23 25 20 0 0 32 45 122
2018 EX-01 10 29 26 21 14 0 0 38 36 42
2018 EX-02 6 27 15 27 25 0 0 33 52 48
2018 EX-03 14 5 24 24 33 0 0 19 57 21
2017 EX 9 31 24 22 13 0 2 40 36 122
2017 EX-01 5 43 29 8 13 0 3 49 21 38
2017 EX-02 10 27 21 29 11 0 2 37 41 52
2017 EX-03 19 14 28 25 14 0 0 33 39 21
2014 EX 9 25 20 29 14 1 1 36 44 138
2014 EX-01 12 19 25 31 12 0 2 31 43 52
2014 EX-02 8 32 15 26 17 0 2 40 44 53
2014 EX-03 5 30 25 30 10 0 0 35 40 20
2011 EX 10 28 19 22 20 0 2 38 42 183
2011 EX-01 14 30 13 20 21 0 1 45 41 76
2011 EX-02 5 30 18 24 20 0 3 36 45 66
2011 EX-03 14 21 21 21 21 0 0 36 43 28
2011 EX-04 0 10 50 30 10 0 0 10 40 10
2008 EX 7 17 31 28 17 0 0 24 45 152
2008 EX-01 7 22 30 28 13 0 0 28 42 60
2008 EX-02 7 16 28 31 18 0 0 23 49 61
2008 EX-03 0 12 24 29 35 0 0 12 65 17

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 EX 32 47 21 122
2018 EX-01 33 36 31 42
2018 EX-02 26 60 15 47
2018 EX-03 41 41 18 22
2017 EX 34 45 21 123
2017 EX-01 39 37 24 38
2017 EX-02 27 50 23 52
2017 EX-03 39 42 19 21
2014 EX 32 37 31 139
2014 EX-01 40 29 31 52
2014 EX-02 30 41 30 54
2014 EX-03 30 45 25 20
2011 EX 39 42 20 183
2011 EX-01 47 28 25 76
2011 EX-02 33 52 15 66
2011 EX-03 32 54 14 28
2011 EX-04 20 50 30 10

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 EX 46 23 26 3 0 3 39
2018 EX-01 21 29 43 0 0 7 14
2018 EX-02 75 17 0 8 0 0 12
2017 EX 27 43 25 2 0 2 41
2017 EX-01 33 33 34 0 0 0 15
2017 EX-02 21 57 14 7 0 0 14
2014 EX 27 45 16 7 9999 5 44
2014 EX-01 24 52 24 0 9999 0 21
2014 EX-02 31 44 0 19 9999 6 16
2011 EX 34 37 23 4 9999 3 71
2011 EX-01 17 50 31 3 9999 0 36
2011 EX-02 55 23 14 9 9999 0 22
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 78 21 1 0 0 0 0 99 0 123
2018 EX-01 76 21 2 0 0 0 0 98 0 42
2018 EX-02 71 29 0 0 0 0 0 100 0 48
2018 EX-03 86 14 0 0 0 0 0 100 0 22
2017 EX 77 19 0 4 0 0 0 96 4 122
2017 EX-01 78 16 0 6 0 0 0 94 6 38
2017 EX-02 75 23 0 2 0 0 0 98 2 52
2017 EX-03 84 9 0 6 0 0 0 94 6 21
2014 EX 64 32 3 1 0 0 0 96 1 139
2014 EX-01 58 37 6 0 0 0 0 94 0 52
2014 EX-02 61 35 2 2 0 0 0 96 2 54
2014 EX-03 75 25 0 0 0 0 0 100 0 20
2011 EX 65 30 2 2 1 0 0 95 3 182
2011 EX-01 59 36 0 4 1 0 0 95 5 75
2011 EX-02 62 32 3 2 2 0 0 94 3 66
2011 EX-03 79 18 4 0 0 0 0 96 0 28
2011 EX-04 90 10 0 0 0 0 0 100 0 10
2008 EX 85 13 1 0 1 0 0 98 1 149
2008 EX-01 80 18 2 0 0 0 0 98 0 60
2008 EX-02 86 12 2 0 0 0 0 98 0 59
2008 EX-03 88 12 0 0 0 0 0 100 0 17

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 45 46 8 1 1 0 0 91 2 119
2018 EX-01 48 43 8 0 3 0 0 90 3 40
2018 EX-02 32 55 13 0 0 0 0 87 0 47
2018 EX-03 50 45 0 5 0 0 0 95 5 22
2017 EX 53 41 2 1 2 1 0 95 3 123
2017 EX-01 57 40 0 0 0 3 0 100 0 38
2017 EX-02 46 46 4 2 2 0 0 92 4 52
2017 EX-03 61 33 0 0 6 0 0 94 6 21
2014 EX 53 40 2 4 1 0 0 93 5 139
2014 EX-01 44 48 2 6 0 0 0 92 6 52
2014 EX-02 50 41 4 2 4 0 0 91 6 54
2014 EX-03 65 35 0 0 0 0 0 100 0 20
2011 EX 59 35 3 3 1 0 0 93 4 182
2011 EX-01 58 34 3 4 1 0 0 92 5 76
2011 EX-02 52 42 3 2 2 0 0 94 3 65
2011 EX-03 68 25 4 4 0 0 0 93 4 28
2011 EX-04 80 20 0 0 0 0 0 100 0 10

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 14 27 42 15 2 0 0 17 41 123
2018 EX-01 12 29 45 12 2 0 0 14 40 42
2018 EX-02 21 31 31 17 0 0 0 17 52 48
2018 EX-03 9 23 50 18 0 0 0 18 32 22
2017 EX 9 27 40 17 7 0 0 24 36 123
2017 EX-01 8 29 48 10 5 0 0 15 36 38
2017 EX-02 10 25 44 13 8 0 0 21 34 52
2017 EX-03 11 33 14 33 9 0 0 42 44 21
2014 EX 10 28 43 11 8 1 0 19 38 138
2014 EX-01 12 22 45 14 8 0 0 22 33 51
2014 EX-02 13 37 39 7 4 0 0 11 50 54
2014 EX-03 5 25 45 10 15 0 0 25 30 20
2011 EX 6 23 44 15 12 0 0 27 29 183
2011 EX-01 9 24 45 11 12 0 0 22 33 76
2011 EX-02 3 23 41 21 12 0 0 33 26 66
2011 EX-03 7 21 46 14 11 0 0 25 29 28
2011 EX-04 0 20 40 20 20 0 0 40 20 10
2008 EX 6 28 45 17 4 0 1 21 34 151
2008 EX-01 8 30 43 15 2 0 2 17 39 60
2008 EX-02 7 30 39 20 5 0 0 25 36 61
2008 EX-03 0 31 44 13 13 0 0 25 31 16

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 11 26 37 23 3 0 0 26 37 122
2018 EX-01 14 21 43 17 5 0 0 21 36 42
2018 EX-02 15 35 29 21 0 0 0 21 50 48
2018 EX-03 0 24 43 29 5 0 0 33 24 21
2017 EX 11 16 37 20 15 0 1 35 27 123
2017 EX-01 15 19 40 16 8 0 3 24 35 38
2017 EX-02 10 17 40 19 14 0 0 33 27 52
2017 EX-03 9 11 28 23 28 0 0 52 20 21
2014 EX 6 19 34 29 12 1 0 41 25 137
2014 EX-01 4 22 39 27 8 0 0 35 25 51
2014 EX-02 9 24 30 28 9 0 0 37 33 54
2014 EX-03 5 11 32 26 26 0 0 53 16 19
2011 EX 5 12 36 29 18 1 0 47 17 182
2011 EX-01 8 13 29 29 19 1 0 49 22 75
2011 EX-02 2 11 39 32 17 0 0 48 12 66
2011 EX-03 7 14 43 18 18 0 0 36 21 28
2011 EX-04 0 0 40 30 30 0 0 60 0 10
2008 EX 5 24 43 21 7 0 1 28 29 150
2008 EX-01 0 22 46 24 8 0 0 32 22 59
2008 EX-02 10 28 36 20 5 0 2 25 38 61
2008 EX-03 6 25 44 13 13 0 0 25 31 16

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 19 34 31 12 3 0 0 16 53 122
2018 EX-01 19 31 36 12 2 0 0 14 50 42
2018 EX-02 21 45 28 4 2 0 0 6 66 47
2018 EX-03 23 18 32 23 5 0 0 27 41 22
2017 EX 18 20 39 19 4 0 0 23 38 123
2017 EX-01 20 26 34 19 0 0 0 19 46 38
2017 EX-02 17 23 42 15 2 0 0 17 40 52
2017 EX-03 20 9 28 28 14 0 0 42 30 21
2014 EX 25 27 28 14 5 1 0 19 52 137
2014 EX-01 27 29 35 8 2 0 0 10 56 52
2014 EX-02 29 31 25 13 2 0 0 15 60 52
2014 EX-03 15 20 35 20 10 0 0 30 35 20
2011 EX 11 27 40 13 8 0 1 21 38 183
2011 EX-01 14 30 37 11 8 0 0 18 45 76
2011 EX-02 8 29 41 15 8 0 0 23 36 66
2011 EX-03 14 21 39 14 11 0 0 25 36 28
2011 EX-04 0 10 50 20 10 0 10 33 11 10
2008 EX 8 21 47 15 8 1 0 23 30 150
2008 EX-01 7 20 55 7 10 2 0 17 27 60
2008 EX-02 13 26 36 18 7 0 0 25 39 61
2008 EX-03 0 25 31 31 13 0 0 44 25 16

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 13 32 40 12 3 0 0 15 45 123
2018 EX-01 12 31 45 10 2 0 0 12 43 42
2018 EX-02 19 33 33 13 2 0 0 15 52 48
2018 EX-03 9 41 32 18 0 0 0 18 50 22
2017 EX 9 27 44 16 4 0 0 20 36 121
2017 EX-01 15 26 36 22 0 0 0 22 42 38
2017 EX-02 6 28 52 12 2 0 0 14 34 50
2017 EX-03 9 20 42 14 14 0 0 28 30 21
2014 EX 14 36 32 12 6 1 0 18 50 138
2014 EX-01 16 35 35 8 6 0 0 14 51 51
2014 EX-02 17 41 26 15 2 0 0 17 57 54
2014 EX-03 15 30 35 15 5 0 0 20 45 20
2011 EX 13 28 43 13 4 0 0 17 40 183
2011 EX-01 18 28 33 16 5 0 0 21 46 76
2011 EX-02 9 32 39 17 3 0 0 20 41 66
2011 EX-03 11 25 61 0 4 0 0 4 36 28
2011 EX-04 0 20 70 10 0 0 0 10 20 10
2008 EX 11 36 41 11 1 0 0 12 47 151
2008 EX-01 15 35 37 12 2 0 0 13 50 60
2008 EX-02 11 39 39 10 0 0 0 10 51 61
2008 EX-03 6 44 31 13 6 0 0 19 50 16

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 30 32 31 4 2 1 0 7 62 123
2018 EX-01 36 31 31 2 0 0 0 2 67 42
2018 EX-02 33 27 27 6 4 2 0 11 62 48
2018 EX-03 18 36 45 0 0 0 0 0 55 22
2017 EX 22 27 38 8 4 0 1 12 50 123
2017 EX-01 28 29 35 8 0 0 0 8 57 38
2017 EX-02 19 31 37 10 2 0 2 12 51 52
2017 EX-03 20 19 37 9 14 0 0 23 39 21
2014 EX 29 31 29 7 3 1 0 10 60 139
2014 EX-01 33 33 23 10 2 0 0 12 65 52
2014 EX-02 30 37 28 2 4 0 0 6 67 54
2014 EX-03 25 15 50 10 0 0 0 10 40 20
2011 EX 10 26 37 20 6 0 1 26 37 183
2011 EX-01 16 24 36 13 12 0 0 25 39 76
2011 EX-02 6 33 39 20 2 0 0 21 39 66
2011 EX-03 11 25 29 29 4 0 4 33 37 28
2011 EX-04 0 10 50 40 0 0 0 40 10 10
2008 EX 14 32 38 13 3 0 0 15 46 151
2008 EX-01 10 37 37 13 3 0 0 17 47 60
2008 EX-02 21 34 31 11 2 0 0 13 56 61
2008 EX-03 13 38 31 13 6 0 0 19 50 16

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 15 34 32 14 6 0 0 20 49 123
2018 EX-01 26 24 29 17 5 0 0 21 50 42
2018 EX-02 13 46 23 13 6 0 0 19 58 48
2018 EX-03 5 36 45 9 5 0 0 14 41 22
2017 EX 10 29 38 19 4 0 0 23 39 122
2017 EX-01 23 22 34 16 5 0 0 21 45 38
2017 EX-02 6 33 41 20 0 0 0 20 39 51
2017 EX-03 5 33 30 19 14 0 0 33 37 21
2014 EX 6 16 42 25 9 1 0 35 22 139
2014 EX-01 6 12 46 27 10 0 0 37 17 52
2014 EX-02 7 20 39 24 9 0 0 33 28 54
2014 EX-03 5 20 40 25 10 0 0 35 25 20
2011 EX 8 23 42 17 10 0 0 27 31 182
2011 EX-01 11 25 32 17 15 0 0 32 36 75
2011 EX-02 3 26 44 23 5 0 0 27 29 66
2011 EX-03 14 11 50 11 14 0 0 25 25 28
2011 EX-04 0 20 70 0 10 0 0 10 20 10
2008 EX 7 44 36 11 2 0 0 13 51 151
2008 EX-01 2 37 45 15 2 0 0 17 38 60
2008 EX-02 10 49 28 11 2 0 0 13 59 61
2008 EX-03 6 50 31 6 6 0 0 13 56 16

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 20 33 33 11 3 0 0 15 53 123
2018 EX-01 19 29 43 7 2 0 0 10 48 42
2018 EX-02 25 38 23 13 2 0 0 15 63 48
2018 EX-03 18 32 32 14 5 0 0 18 50 22
2017 EX 19 24 40 12 3 0 2 16 44 123
2017 EX-01 31 18 29 16 0 0 5 17 52 38
2017 EX-02 15 29 48 6 2 0 0 8 44 52
2017 EX-03 16 14 37 23 9 0 0 33 30 21
2014 EX 16 35 30 14 4 1 0 18 51 139
2014 EX-01 8 46 29 15 2 0 0 17 54 52
2014 EX-02 26 28 31 11 4 0 0 15 54 54
2014 EX-03 15 30 30 15 10 0 0 25 45 20

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 51 34 7 5 2 0 0 85 7 122
2018 EX-01 52 31 7 5 5 0 0 83 10 42
2018 EX-02 34 47 13 6 0 0 0 81 6 47
2018 EX-03 73 23 0 5 0 0 0 95 5 22
2017 EX 63 29 3 3 2 0 0 92 4 123
2017 EX-01 69 26 5 0 0 0 0 95 0 38
2017 EX-02 58 36 2 0 4 0 0 94 4 52
2017 EX-03 70 23 0 6 0 0 0 94 6 21
2014 EX 65 29 1 4 1 0 0 94 5 139
2014 EX-01 58 35 4 4 0 0 0 92 4 52
2014 EX-02 63 28 0 6 4 0 0 91 9 54
2014 EX-03 70 30 0 0 0 0 0 100 0 20

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 39 45 5 10 2 0 0 83 12 121
2018 EX-01 48 40 7 2 2 0 0 88 5 42
2018 EX-02 23 53 4 17 2 0 0 77 19 47
2018 EX-03 57 33 5 5 0 0 0 90 5 21
2017 EX 42 43 8 4 3 0 0 85 7 122
2017 EX-01 52 35 5 3 5 0 0 87 8 38
2017 EX-02 29 53 8 6 4 0 0 82 10 51
2017 EX-03 56 28 11 5 0 0 0 84 5 21
2014 EX 48 43 4 5 0 0 0 91 5 139
2014 EX-01 42 48 6 4 0 0 0 90 4 52
2014 EX-02 39 48 4 9 0 0 0 87 9 54
2014 EX-03 60 40 0 0 0 0 0 100 0 20

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 41 53 5 1 0 0 0 94 1 122
2018 EX-01 45 43 12 0 0 0 0 88 0 42
2018 EX-02 26 70 2 2 0 0 0 96 2 47
2018 EX-03 59 41 0 0 0 0 0 100 0 22

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 48 47 3 2 0 0 0 95 2 123
2018 EX-01 45 45 7 2 0 0 0 90 2 42
2018 EX-02 40 56 2 2 0 0 0 96 2 48
2018 EX-03 59 41 0 0 0 0 0 100 0 22
2017 EX 63 33 2 1 1 0 0 96 2 122
2017 EX-01 66 31 3 0 0 0 0 97 0 38
2017 EX-02 59 35 4 2 0 0 0 94 2 51
2017 EX-03 66 28 0 0 6 0 0 94 6 21
2014 EX 63 32 4 1 1 0 0 94 1 139
2014 EX-01 54 40 6 0 0 0 0 94 0 52
2014 EX-02 56 37 4 2 2 0 0 93 4 54
2014 EX-03 85 15 0 0 0 0 0 100 0 20

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 45 46 5 3 0 0 0 92 3 121
2018 EX-01 50 38 5 7 0 0 0 88 7 42
2018 EX-02 35 59 7 0 0 0 0 93 0 46
2018 EX-03 55 36 5 5 0 0 0 91 5 22
2017 EX 54 39 2 2 3 0 0 93 4 123
2017 EX-01 60 33 8 0 0 0 0 92 0 38
2017 EX-02 42 52 0 4 2 0 0 94 6 52
2017 EX-03 66 23 0 0 11 0 0 89 11 21
2014 EX 59 32 6 1 1 0 0 91 3 139
2014 EX-01 52 37 8 4 0 0 0 88 4 52
2014 EX-02 52 39 6 0 4 0 0 91 4 54
2014 EX-03 80 15 5 0 0 0 0 95 0 20
2011 EX 58 33 3 5 1 1 0 91 6 182
2011 EX-01 51 37 3 5 3 1 0 89 8 75
2011 EX-02 55 36 5 5 0 0 0 91 5 66
2011 EX-03 71 21 0 7 0 0 0 93 7 28
2011 EX-04 90 10 0 0 0 0 0 100 0 10

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 49 37 7 7 1 0 0 86 7 123
2018 EX-01 52 36 5 7 0 0 0 88 7 42
2018 EX-02 29 58 8 2 2 0 0 88 4 48
2018 EX-03 68 14 9 9 0 0 0 82 9 22
2017 EX 53 35 6 3 3 0 0 88 6 123
2017 EX-01 52 37 8 3 0 0 0 90 3 38
2017 EX-02 46 42 4 4 4 0 0 89 8 52
2017 EX-03 70 14 5 5 6 0 0 84 11 21
2014 EX 58 32 5 4 2 0 0 89 6 139
2014 EX-01 48 40 6 6 0 0 0 88 6 52
2014 EX-02 54 33 6 2 6 0 0 87 7 54
2014 EX-03 80 15 0 5 0 0 0 95 5 20
2011 EX 60 28 4 5 3 0 0 88 8 182
2011 EX-01 55 32 5 3 5 0 0 87 8 75
2011 EX-02 59 27 5 8 2 0 0 86 9 66
2011 EX-03 68 21 4 7 0 0 0 89 7 28
2011 EX-04 80 20 0 0 0 0 0 100 0 10
2008 EX 50 40 3 5 1 0 0 90 7 151
2008 EX-01 53 38 7 2 0 0 0 92 2 60
2008 EX-02 45 42 2 8 3 0 0 87 12 60
2008 EX-03 47 41 0 12 0 0 0 88 12 17

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 27 45 12 13 2 0 1 73 15 122
2018 EX-01 26 48 14 7 5 0 0 74 12 42
2018 EX-02 15 47 15 23 0 0 0 62 23 47
2018 EX-03 45 45 9 0 0 0 0 91 0 22
2017 EX 37 46 7 6 2 1 0 84 8 123
2017 EX-01 35 45 8 8 3 3 0 81 11 38
2017 EX-02 33 50 10 4 4 0 0 83 8 52
2017 EX-03 52 37 5 6 0 0 0 89 6 21
2014 EX 44 41 4 6 2 0 3 87 8 139
2014 EX-01 35 48 2 10 0 0 6 88 10 52
2014 EX-02 43 41 6 6 6 0 0 83 11 54
2014 EX-03 55 40 5 0 0 0 0 95 0 20

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 67 25 5 1 2 0 0 92 3 121
2018 EX-01 63 22 7 0 7 0 0 85 7 41
2018 EX-02 56 38 4 2 0 0 0 94 2 48
2018 EX-03 91 9 0 0 0 0 0 100 0 22
2017 EX 69 22 4 2 3 0 0 91 5 123
2017 EX-01 73 19 3 3 3 0 0 92 5 38
2017 EX-02 64 25 6 4 2 0 0 89 6 52
2017 EX-03 80 14 0 0 6 0 0 94 6 21
2014 EX 68 27 1 1 2 0 0 95 4 139
2014 EX-01 63 35 2 0 0 0 0 98 0 52
2014 EX-02 65 24 2 4 6 0 0 89 9 54
2014 EX-03 85 15 0 0 0 0 0 100 0 20
2011 EX 67 24 3 4 2 0 0 91 5 182
2011 EX-01 66 24 4 5 1 0 0 89 7 76
2011 EX-02 65 28 5 2 2 0 0 92 3 65
2011 EX-03 71 18 0 7 4 0 0 89 11 28
2011 EX-04 80 20 0 0 0 0 0 100 0 10
2008 EX 64 26 5 2 3 0 0 90 5 152
2008 EX-01 63 30 7 0 0 0 0 93 0 60
2008 EX-02 59 28 3 3 7 0 0 87 10 61
2008 EX-03 82 12 0 0 6 0 0 94 6 17

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 47 38 8 5 3 0 0 85 8 120
2018 EX-01 48 30 10 8 5 0 0 78 13 40
2018 EX-02 38 50 8 4 0 0 0 88 4 48
2018 EX-03 55 32 5 5 5 0 0 86 9 22

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 32 25 17 15 8 2 1 59 24 121
2018 EX-01 37 22 22 10 5 5 0 62 15 41
2018 EX-02 23 27 13 25 10 2 0 51 36 48
2018 EX-03 36 27 23 5 9 0 0 64 14 22
2017 EX 33 26 12 11 8 5 5 65 22 122
2017 EX-01 26 30 18 8 8 8 3 63 17 38
2017 EX-02 26 29 8 20 10 0 8 60 32 51
2017 EX-03 52 9 9 5 11 9 5 71 18 21
2014 EX 36 25 12 9 7 3 8 69 18 139
2014 EX-01 25 33 12 10 8 8 6 67 20 52
2014 EX-02 44 20 13 9 11 0 2 66 21 54
2014 EX-03 35 25 10 5 0 0 25 80 7 20
2011 EX 39 28 9 10 8 1 5 71 19 183
2011 EX-01 33 24 11 13 12 1 7 61 27 76
2011 EX-02 35 35 6 11 8 0 6 74 19 66
2011 EX-03 46 29 18 4 4 0 0 75 7 28
2011 EX-04 80 20 0 0 0 0 0 100 0 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 19 81 121
2018 EX-01 20 80 41
2018 EX-02 21 79 47
2018 EX-03 23 77 22

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 EX 22 23

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 EX 48 23

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 EX 57 23

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 EX 0 23
2018 EX-02 0 10

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 EX 48 23

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 EX 26 23
2018 EX-02 0 10

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 EX 39 23

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 EX 30 23

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 EX 48 23

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 EX 43 23
2018 EX-02 50 10

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 EX 0 23
2018 EX-02 0 10

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 EX 0 23
2018 EX-02 0 10

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 EX 30 23

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 EX 30 23
2018 EX-02 50 10

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 EX 43 23

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 EX 52 23

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 EX 0 23
2018 EX-02 0 10

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 EX 0 23
2018 EX-02 0 10

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 EX 22 23

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 EX 22 23

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 EX 0 23
2018 EX-02 0 10

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 EX 0 23
2018 EX-02 0 10

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 EX 26 23

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 EX 0 23
2018 EX-02 0 10

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 EX 22 23

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 EX 0 23
2018 EX-02 0 10

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 20 36 19 14 8 1 2 58 22 119
2018 EX-01 20 43 18 5 13 3 0 64 18 40
2018 EX-02 13 32 23 26 4 0 2 46 30 47
2018 EX-03 19 48 14 10 10 0 0 67 19 21
2017 EX 27 43 7 10 5 6 1 75 17 123
2017 EX-01 28 32 10 8 8 11 3 70 18 38
2017 EX-02 23 54 4 13 4 2 0 78 18 52
2017 EX-03 33 33 9 9 6 9 0 72 17 21
2014 EX 40 34 9 6 4 5 2 80 11 139
2014 EX-01 27 38 12 6 4 12 2 76 11 52
2014 EX-02 44 33 9 7 6 0 0 78 13 54
2014 EX-03 60 30 0 5 0 0 5 95 5 20

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 35 45 7 10 2 0 1 80 13 121
2018 EX-01 38 36 10 12 5 0 0 74 17 42
2018 EX-02 17 62 11 9 0 0 2 80 9 47
2018 EX-03 52 33 0 10 5 0 0 86 14 21
2017 EX 45 34 11 6 3 2 0 80 9 123
2017 EX-01 49 33 10 3 3 3 0 84 5 38
2017 EX-02 33 42 14 8 4 0 0 75 11 52
2017 EX-03 56 23 5 5 6 5 0 84 12 21
2014 EX 51 35 9 1 3 1 0 87 4 139
2014 EX-01 37 46 10 2 2 4 0 86 4 52
2014 EX-02 52 31 9 2 6 0 0 83 7 54
2014 EX-03 75 20 5 0 0 0 0 95 0 20
2011 EX 52 36 7 2 2 1 0 89 4 183
2011 EX-01 46 37 9 4 3 1 0 84 7 76
2011 EX-02 58 33 6 2 2 0 0 91 3 66
2011 EX-03 46 46 7 0 0 0 0 93 0 28
2011 EX-04 80 20 0 0 0 0 0 100 0 10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 7 93 123

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 25 42 13 7 3 7 2 74 12 122
2018 EX-01 27 27 17 5 2 17 5 69 9 41
2018 EX-02 15 63 4 15 2 0 2 79 17 48
2018 EX-03 32 32 18 0 9 9 0 70 10 22
2017 EX 39 38 9 3 3 6 2 84 6 122
2017 EX-01 36 30 13 5 0 8 8 79 6 38
2017 EX-02 37 46 8 2 4 4 0 86 6 52
2017 EX-03 47 28 5 5 6 9 0 83 12 21
2014 EX 40 37 7 3 2 8 3 86 6 139
2014 EX-01 21 50 6 4 2 15 2 86 7 52
2014 EX-02 46 31 11 2 4 2 4 82 6 54
2014 EX-03 60 30 5 0 0 5 0 95 0 20

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 41 41 6 7 2 2 1 85 9 123
2018 EX-01 40 38 10 2 2 7 0 85 5 42
2018 EX-02 31 52 2 10 2 0 2 85 13 48
2018 EX-03 55 23 9 9 5 0 0 77 14 22
2017 EX 54 35 6 2 3 0 1 90 4 123
2017 EX-01 52 41 3 3 0 0 3 95 3 38
2017 EX-02 48 40 6 2 4 0 0 89 6 52
2017 EX-03 66 19 9 0 6 0 0 84 6 21
2014 EX 53 37 4 3 1 2 0 91 4 139
2014 EX-01 38 50 4 4 0 4 0 92 4 52
2014 EX-02 54 33 6 2 4 2 0 89 6 54
2014 EX-03 70 25 5 0 0 0 0 95 0 20
2011 EX 58 34 5 2 0 1 0 93 2 183
2011 EX-01 54 34 7 4 0 1 0 89 4 76
2011 EX-02 56 38 5 0 0 2 0 95 0 66
2011 EX-03 61 36 4 0 0 0 0 96 0 28
2011 EX-04 90 10 0 0 0 0 0 100 0 10
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 56 24 7 11 2 0 0 80 13 122
2018 EX-01 63 22 2 7 5 0 0 85 12 41
2018 EX-02 44 29 13 13 2 0 0 73 15 48
2018 EX-03 59 23 5 14 0 0 0 82 14 22
2017 EX 57 26 8 3 5 0 0 84 8 123
2017 EX-01 55 30 8 5 3 0 0 85 8 38
2017 EX-02 58 23 10 2 8 0 0 81 10 52
2017 EX-03 70 14 5 5 6 0 0 84 11 21

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 42 45 8 4 1 0 0 87 5 123
2018 EX-01 43 45 5 5 2 0 0 88 7 42
2018 EX-02 35 46 17 2 0 0 0 81 2 48
2018 EX-03 41 50 0 9 0 0 0 91 9 22
2017 EX 50 39 6 3 1 0 0 89 4 123
2017 EX-01 44 48 3 5 0 0 0 92 5 38
2017 EX-02 44 42 10 4 0 0 0 86 4 52
2017 EX-03 66 23 5 0 6 0 0 89 6 21

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 13 50 14 16 7 0 0 63 23 122
2018 EX-01 7 52 19 10 12 0 0 60 21 42
2018 EX-02 17 34 13 30 6 0 0 51 36 47
2018 EX-03 14 73 5 9 0 0 0 86 9 22
2017 EX 17 47 15 11 9 1 0 65 21 123
2017 EX-01 18 38 21 13 8 3 0 57 21 38
2017 EX-02 15 50 11 16 8 0 0 65 23 52
2017 EX-03 23 52 14 0 11 0 0 75 11 21

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 18 25 23 20 13 0 0 43 34 122
2018 EX-01 17 24 29 21 10 0 0 40 31 42
2018 EX-02 17 28 13 21 21 0 0 45 43 47
2018 EX-03 18 36 32 9 5 0 0 55 14 22
2017 EX 28 20 19 19 11 0 2 50 31 123
2017 EX-01 21 21 20 25 10 0 3 43 36 38
2017 EX-02 25 19 21 16 15 0 4 46 32 52
2017 EX-03 47 9 14 23 6 0 0 56 30 21

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 7 20 26 25 21 0 0 27 47 122
2018 EX-01 2 24 38 21 14 0 0 26 36 42
2018 EX-02 9 17 21 28 26 0 0 26 53 47
2018 EX-03 5 27 14 23 32 0 0 32 55 22
2017 EX 7 26 26 20 21 0 0 33 41 122
2017 EX-01 6 23 30 21 21 0 0 28 42 38
2017 EX-02 2 33 27 21 17 0 0 35 39 52
2017 EX-03 15 15 29 15 26 0 0 29 41 20

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 6 25 39 16 16 0 0 30 31 122
2018 EX-01 0 26 52 7 14 0 0 26 21 42
2018 EX-02 9 23 28 15 26 0 0 32 40 47
2018 EX-03 5 27 27 36 5 0 0 32 41 22
2017 EX 9 36 27 13 15 0 0 45 28 123
2017 EX-01 8 38 26 13 16 0 0 46 29 38
2017 EX-02 6 34 33 16 11 0 0 40 27 52
2017 EX-03 9 42 14 14 20 0 0 52 34 21

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 6 17 33 22 23 0 1 23 45 120
2018 EX-01 0 7 43 29 19 0 2 7 49 42
2018 EX-02 13 18 24 13 31 0 0 31 44 45
2018 EX-03 0 23 32 32 14 0 0 23 45 22
2017 EX 7 27 31 17 18 0 0 34 35 123
2017 EX-01 3 24 24 26 23 0 0 26 49 38
2017 EX-02 8 29 37 11 15 0 0 37 27 52
2017 EX-03 14 28 23 14 20 0 0 42 34 21

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 10 28 28 15 18 0 1 38 33 121
2018 EX-01 5 40 33 7 14 0 0 45 21 42
2018 EX-02 11 20 28 15 24 0 2 31 40 46
2018 EX-03 14 23 23 18 23 0 0 36 41 22
2017 EX 9 36 19 21 13 0 2 46 35 123
2017 EX-01 13 26 19 23 16 0 3 40 40 38
2017 EX-02 4 42 21 21 10 0 2 47 31 52
2017 EX-03 14 19 23 19 20 0 5 34 41 21

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 8 22 28 24 19 0 0 30 42 118
2018 EX-01 3 33 33 18 15 0 0 35 33 40
2018 EX-02 9 15 28 26 22 0 0 24 48 46
2018 EX-03 10 19 24 24 24 0 0 29 48 21
2017 EX 12 27 36 14 12 0 0 39 25 123
2017 EX-01 13 24 32 21 10 0 0 37 31 38
2017 EX-02 8 29 42 8 13 0 0 37 21 52
2017 EX-03 23 19 33 9 16 0 0 42 25 21

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 22 36 29 9 3 1 0 58 13 121
2018 EX-01 15 38 35 8 3 3 0 54 10 40
2018 EX-02 19 33 29 15 4 0 0 52 19 48
2018 EX-03 27 45 18 5 5 0 0 73 9 22
2017 EX 27 43 19 3 7 0 1 70 10 122
2017 EX-01 17 42 26 8 8 0 0 59 15 38
2017 EX-02 25 50 15 2 6 0 2 77 8 52
2017 EX-03 49 25 15 0 12 0 0 74 12 20

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 9 39 25 18 9 0 0 48 27 122
2018 EX-01 2 46 29 17 5 0 0 49 22 41
2018 EX-02 10 31 17 25 17 0 0 42 42 48
2018 EX-03 14 36 32 14 5 0 0 50 18 22
2017 EX 20 38 19 15 8 0 0 58 23 123
2017 EX-01 16 43 10 21 10 0 0 59 31 38
2017 EX-02 14 39 27 15 6 0 0 52 21 52
2017 EX-03 42 37 5 5 11 0 0 80 16 21

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 24 44 21 7 2 0 1 68 10 121
2018 EX-01 22 41 27 2 7 0 0 63 10 41
2018 EX-02 13 51 19 15 0 0 2 65 15 47
2018 EX-03 41 41 14 5 0 0 0 82 5 22
2017 EX 35 41 14 6 4 0 0 76 11 123
2017 EX-01 29 43 13 10 5 0 0 72 16 38
2017 EX-02 25 48 15 8 4 0 0 73 11 52
2017 EX-03 70 19 5 0 6 0 0 89 6 21

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 25 28 28 8 11 0 0 53 19 122
2018 EX-01 15 32 39 7 7 0 0 46 15 41
2018 EX-02 21 27 27 8 17 0 0 48 25 48
2018 EX-03 36 32 14 9 9 0 0 68 18 22
2017 EX 26 30 22 14 7 0 1 57 21 123
2017 EX-01 29 27 21 13 8 0 3 57 21 38
2017 EX-02 21 31 21 19 8 0 0 52 27 52
2017 EX-03 33 33 23 5 6 0 0 66 11 21

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 55 31 8 5 1 0 1 87 6 120
2018 EX-01 48 35 10 5 3 0 0 83 8 40
2018 EX-02 50 35 6 8 0 0 0 85 8 48
2018 EX-03 76 14 5 0 0 0 5 95 0 21
2017 EX 67 23 7 1 2 0 0 90 3 123
2017 EX-01 65 30 3 0 3 0 0 95 3 38
2017 EX-02 60 25 13 2 0 0 0 85 2 52
2017 EX-03 84 5 5 0 6 0 0 89 6 21

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 77 17 3 3 0 0 2 95 3 120
2018 EX-01 68 24 5 2 0 0 0 93 2 41
2018 EX-02 78 13 0 4 0 0 4 95 5 46
2018 EX-03 86 9 5 0 0 0 0 95 0 22

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 57 20 15 3 4 1 0 78 7 119
2018 EX-01 58 25 5 3 8 3 0 85 10 40
2018 EX-02 44 25 27 2 2 0 0 69 4 48
2018 EX-03 80 5 5 5 5 0 0 85 10 20
2017 EX 69 16 7 3 4 0 2 86 7 122
2017 EX-01 64 15 10 8 0 0 3 81 8 38
2017 EX-02 67 21 4 2 6 0 0 89 8 52
2017 EX-03 74 10 10 0 7 0 0 84 7 20

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 55 28 13 2 1 0 0 83 3 121
2018 EX-01 54 22 17 5 2 0 0 76 7 41
2018 EX-02 45 40 13 2 0 0 0 85 2 47
2018 EX-03 68 27 5 0 0 0 0 95 0 22
2017 EX 58 27 11 2 1 0 0 85 3 123
2017 EX-01 56 31 8 5 0 0 0 87 5 38
2017 EX-02 62 23 13 2 0 0 0 85 2 52
2017 EX-03 52 28 14 0 6 0 0 80 6 21

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 51 26 16 3 3 0 1 77 7 120
2018 EX-01 49 27 17 5 2 0 0 76 7 41
2018 EX-02 41 35 15 2 4 0 2 78 7 46
2018 EX-03 64 14 18 0 5 0 0 77 5 22
2017 EX 64 19 9 4 3 0 0 84 7 123
2017 EX-01 59 23 13 3 3 0 0 82 5 38
2017 EX-02 64 19 10 4 4 0 0 83 8 52
2017 EX-03 80 5 5 5 6 0 0 84 11 21

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 38 31 24 3 3 0 1 69 7 120
2018 EX-01 50 25 23 0 3 0 0 75 3 40
2018 EX-02 23 32 34 9 2 0 0 55 11 47
2018 EX-03 50 36 9 0 5 0 0 86 5 22
2017 EX 38 36 14 6 4 0 0 75 11 123
2017 EX-01 50 31 8 8 3 0 0 82 10 38
2017 EX-02 31 46 13 6 4 0 0 77 10 52
2017 EX-03 33 33 14 9 11 0 0 66 20 21

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 62 25 9 0 1 0 2 90 1 122
2018 EX-01 64 19 12 0 0 0 5 88 0 42
2018 EX-02 62 28 9 0 0 0 2 91 0 47
2018 EX-03 59 32 5 0 5 0 0 91 5 22
2017 EX 69 24 3 1 2 0 2 94 3 121
2017 EX-01 71 21 3 0 0 0 5 97 0 38
2017 EX-02 68 26 4 0 2 0 0 94 2 50
2017 EX-03 75 19 0 0 6 0 0 94 6 21

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 88 5 2 2 1 0 3 96 3 122
2018 EX-01 86 5 0 5 2 0 2 93 7 42
2018 EX-02 85 9 2 0 0 0 4 98 0 47
2018 EX-03 95 0 0 0 0 0 5 100 0 22
2017 EX 85 11 1 1 1 0 2 97 2 123
2017 EX-01 82 13 0 3 0 0 3 97 3 38
2017 EX-02 85 13 2 0 0 0 0 98 0 52
2017 EX-03 89 0 0 0 6 0 5 93 7 21

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 60 31 4 3 1 0 1 92 4 121
2018 EX-01 54 34 2 5 2 0 2 90 8 41
2018 EX-02 62 30 6 2 0 0 0 91 2 47
2018 EX-03 59 32 5 5 0 0 0 91 5 22
2017 EX 63 29 4 0 3 0 1 93 3 123
2017 EX-01 56 36 3 0 3 0 3 95 3 38
2017 EX-02 69 27 4 0 0 0 0 96 0 52
2017 EX-03 70 14 9 0 6 0 0 84 6 21

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 4 23 46 19 8 0 0 27 27 123
2018 EX-01 2 21 55 17 5 0 0 24 21 42
2018 EX-02 2 25 44 19 10 0 0 27 29 48
2018 EX-03 5 27 32 23 14 0 0 32 36 22
2017 EX 9 24 40 18 8 0 0 33 26 123
2017 EX-01 5 27 44 16 8 0 0 32 23 38
2017 EX-02 8 23 39 27 4 0 0 31 31 52
2017 EX-03 14 19 42 9 16 0 0 33 25 21

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 15 25 43 16 2 0 0 18 40 120
2018 EX-01 15 22 44 20 0 0 0 20 37 41
2018 EX-02 13 25 48 13 2 0 0 15 38 48
2018 EX-03 25 35 25 10 5 0 0 15 60 20
2017 EX 8 32 36 19 6 0 0 24 40 123
2017 EX-01 10 32 32 21 5 0 0 26 42 38
2017 EX-02 8 27 44 17 4 0 0 21 34 52
2017 EX-03 11 37 19 19 14 0 0 33 48 21
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 20 30 32 11 7 0 0 20 80 122
2018 EX-01 12 26 40 12 10 0 0 12 88 42
2018 EX-02 26 26 32 11 6 0 0 26 74 47
2018 EX-03 23 50 18 9 0 0 0 23 77 22
2017 EX 34 31 22 8 5 0 0 34 66 123
2017 EX-01 26 21 35 13 5 0 0 26 74 38
2017 EX-02 38 31 21 8 2 0 0 38 62 52
2017 EX-03 37 42 14 0 6 0 0 37 63 21

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 EX 15 97
2018 EX-01 8 36
2018 EX-02 17 35
2018 EX-03 18 17
2017 EX 19 81
2017 EX-01 25 28
2017 EX-02 12 32
2017 EX-03 18 13

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 EX 38 97
2018 EX-01 50 36
2018 EX-02 34 35
2018 EX-03 18 17
2017 EX 35 81
2017 EX-01 42 28
2017 EX-02 31 32
2017 EX-03 25 13

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 EX 11 97
2018 EX-01 3 36
2018 EX-02 17 35
2018 EX-03 18 17
2017 EX 20 81
2017 EX-01 18 28
2017 EX-02 22 32
2017 EX-03 18 13

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 EX 45 97
2018 EX-01 42 36
2018 EX-02 43 35
2018 EX-03 47 17
2017 EX 46 81
2017 EX-01 54 28
2017 EX-02 41 32
2017 EX-03 33 13

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 EX 1 97
2018 EX-01 0 36
2018 EX-02 3 35
2018 EX-03 0 17
2017 EX 4 81
2017 EX-01 3 28
2017 EX-02 0 32
2017 EX-03 10 13

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 EX 47 97
2018 EX-01 44 36
2018 EX-02 54 35
2018 EX-03 35 17

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 EX 32 97
2018 EX-01 28 36
2018 EX-02 26 35
2018 EX-03 35 17
2017 EX 39 81
2017 EX-01 36 28
2017 EX-02 40 32
2017 EX-03 45 13

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 EX 4 32 27 17 5 14 92
2018 EX-01 3 36 33 12 3 12 33
2018 EX-02 6 35 18 21 6 15 34
2018 EX-03 6 25 25 25 13 6 16
2017 EX 16 42 23 4 6 8 78
2017 EX-01 0 34 39 11 0 16 26
2017 EX-02 22 50 13 0 12 3 32
2017 EX-03 24 57 8 0 0 11 12

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EX 18 82 98
2018 EX-01 11 89 37
2018 EX-02 20 80 35
2018 EX-03 24 76 17

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 50 18 11 6 7 0 7 74 14 121
2018 EX-01 27 37 7 7 10 0 12 72 19 41
2018 EX-02 55 6 19 6 9 0 4 64 16 47
2018 EX-03 82 5 5 0 0 0 9 95 0 22

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 14 23 21 18 19 0 6 39 39 96
2018 EX-01 16 24 19 24 14 0 3 42 39 37
2018 EX-02 9 14 23 17 29 0 9 25 50 35
2018 EX-03 7 33 20 13 13 0 13 46 31 15
2017 EX 21 26 16 15 11 1 10 52 30 81
2017 EX-01 10 32 17 19 14 4 4 45 36 28
2017 EX-02 16 28 16 16 9 0 16 51 30 32
2017 EX-03 45 15 15 7 10 0 7 65 19 13

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EX 1 12 13 26 43 0 4 14 72 97
2018 EX-01 0 16 14 24 41 0 5 17 69 37
2018 EX-02 0 6 17 29 49 0 0 6 77 35
2018 EX-03 0 13 6 25 44 0 13 14 79 16
2017 EX 2 7 15 15 43 4 13 12 71 81
2017 EX-01 0 7 3 22 56 8 3 8 88 28
2017 EX-02 3 6 25 16 38 0 12 11 61 32
2017 EX-03 0 15 15 7 33 0 30 21 57 13
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