2018 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - EN

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 23 45 9 9 14 0 0 68 23 22
2018 EN-04 21 36 14 7 21 0 0 57 29 14
2017 EN 33 45 11 6 6 0 0 78 11 18
2017 EN-04 40 30 20 0 10 0 0 70 10 10
2014 EN 46 44 9 0 0 0 0 91 0 21
2014 EN-04 50 30 20 0 0 0 0 80 0 10
2011 EN 47 20 13 13 7 0 0 67 20 15

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 27 32 14 9 18 0 0 59 27 22
2018 EN-04 21 36 14 7 21 0 0 57 29 14
2017 EN 16 45 17 6 17 0 0 61 22 18
2017 EN-04 30 30 30 0 10 0 0 60 10 10

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 48 38 0 5 10 0 0 86 14 21
2018 EN-04 31 54 0 8 8 0 0 85 15 13
2017 EN 44 45 0 11 0 0 0 89 11 18
2017 EN-04 50 40 0 10 0 0 0 90 10 10
2014 EN 65 35 0 0 0 0 0 100 0 21
2014 EN-04 60 40 0 0 0 0 0 100 0 10
2011 EN 67 27 0 0 7 0 0 93 7 15

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 23 45 14 9 9 0 0 68 18 22
2018 EN-04 21 43 21 0 14 0 0 64 14 14
2017 EN 28 50 11 6 6 0 0 78 11 18
2017 EN-04 30 50 10 0 10 0 0 80 10 10
2014 EN 39 61 0 0 0 0 0 100 0 20
2011 EN 60 20 13 0 7 0 0 80 7 15

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 5 36 23 9 27 0 0 41 36 22
2018 EN-04 0 43 14 14 29 0 0 43 43 14
2017 EN 12 18 47 12 12 0 0 29 24 17
2017 EN-04 10 30 30 20 10 0 0 40 30 10
2014 EN 32 32 23 12 0 0 0 65 12 21
2014 EN-04 20 50 20 10 0 0 0 70 10 10
2011 EN 20 47 0 27 7 0 0 67 33 15

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 9 36 23 14 18 0 0 45 32 22
2018 EN-04 7 29 29 14 21 0 0 36 36 14
2017 EN 11 17 39 22 11 0 0 28 33 18
2017 EN-04 10 10 50 20 10 0 0 20 30 10
2014 EN 28 42 19 12 0 0 0 70 12 21
2014 EN-04 20 60 10 10 0 0 0 80 10 10
2011 EN 27 40 13 13 7 0 0 67 20 15

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 9 32 23 5 27 5 0 43 33 22
2018 EN-04 7 29 21 7 29 7 0 38 38 14
2017 EN 16 11 28 22 17 6 0 29 41 18
2017 EN-04 20 20 30 20 10 0 0 40 30 10
2014 EN 19 23 35 14 5 5 0 44 19 21
2014 EN-04 20 20 20 30 0 10 0 44 33 10
2011 EN 33 13 13 27 7 7 0 50 36 15
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 29 29 24 10 10 0 0 57 19 21
2018 EN-04 23 38 23 8 8 0 0 62 15 13
2017 EN 33 45 0 6 11 6 0 82 18 18
2017 EN-04 30 60 0 0 0 10 0 100 0 10
2014 EN 46 44 5 5 0 0 0 91 5 21
2014 EN-04 60 30 10 0 0 0 0 90 0 10
2011 EN 27 33 13 20 7 0 0 60 27 15

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 33 29 29 0 10 0 0 62 10 21
2018 EN-04 31 31 31 0 8 0 0 62 8 13
2017 EN 39 33 6 11 11 0 0 72 22 18
2017 EN-04 40 40 10 10 0 0 0 80 10 10
2014 EN 42 40 0 19 0 0 0 81 19 21
2014 EN-04 50 40 0 10 0 0 0 90 10 10
2011 EN 33 27 13 20 7 0 0 60 27 15

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 29 29 19 10 14 0 0 57 24 21
2018 EN-04 23 38 15 8 15 0 0 62 23 13
2017 EN 33 33 11 6 17 0 0 67 22 18
2017 EN-04 30 40 20 0 10 0 0 70 10 10
2014 EN 42 40 5 14 0 0 0 81 14 21
2014 EN-04 40 40 10 10 0 0 0 80 10 10

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 29 24 19 10 19 0 0 52 29 21
2018 EN-04 31 23 15 8 23 0 0 54 31 13
2017 EN 16 33 28 11 11 0 0 50 22 18
2017 EN-04 10 50 10 20 10 0 0 60 30 10
2014 EN 32 44 19 5 0 0 0 77 5 21
2014 EN-04 20 50 20 10 0 0 0 70 10 10
2011 EN 27 20 20 20 7 7 0 50 29 15

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 14 29 19 10 29 0 0 43 38 21
2018 EN-04 23 15 31 8 23 0 0 38 31 13
2017 EN 11 28 22 22 17 0 0 39 39 18
2017 EN-04 10 20 20 30 20 0 0 30 50 10
2014 EN 32 30 23 14 0 0 0 63 14 21
2014 EN-04 20 40 20 20 0 0 0 60 20 10
2011 EN 27 40 13 7 13 0 0 67 20 15

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 14 19 24 14 29 0 0 33 43 21
2018 EN-04 23 8 23 15 31 0 0 31 46 13
2017 EN 5 22 33 17 22 0 0 28 39 18
2017 EN-04 10 10 40 10 30 0 0 20 40 10
2014 EN 19 35 19 23 0 5 0 56 24 21
2014 EN-04 20 30 10 30 0 10 0 56 33 10
2011 EN 13 40 13 20 13 0 0 53 33 15

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 14 24 29 5 29 0 0 38 33 21
2018 EN-04 23 15 31 8 23 0 0 38 31 13
2017 EN 5 33 22 22 17 0 0 39 39 18
2017 EN-04 10 30 20 30 10 0 0 40 40 10
2014 EN 28 44 9 14 5 0 0 72 19 21
2014 EN-04 30 30 10 20 10 0 0 60 30 10
2011 EN 13 40 20 13 13 0 0 53 27 15
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 14 32 14 9 32 0 0 45 41 22
2018 EN-04 14 29 21 7 29 0 0 43 36 14
2017 EN 11 50 6 11 22 0 0 61 33 18
2017 EN-04 10 60 0 10 20 0 0 70 30 10
2014 EN 32 44 9 14 0 0 0 77 14 21
2014 EN-04 30 40 20 10 0 0 0 70 10 10
2011 EN 20 33 0 33 13 0 0 53 47 15

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 5 64 9 9 14 0 0 68 23 22
2018 EN-04 0 71 14 7 7 0 0 71 14 14
2017 EN 22 33 11 22 11 0 0 55 33 18
2017 EN-04 30 20 10 30 10 0 0 50 40 10

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 14 23 18 23 23 0 0 36 45 22
2018 EN-04 7 21 21 29 21 0 0 29 50 14
2017 EN 16 22 22 11 22 6 0 41 35 18
2017 EN-04 10 20 20 20 20 10 0 33 45 10
2014 EN 9 49 14 19 0 9 0 64 20 21
2014 EN-04 10 60 10 10 0 10 0 78 11 10

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 29 38 10 10 14 0 0 67 24 21
2018 EN-04 15 54 8 8 15 0 0 69 23 13
2017 EN 44 28 6 6 17 0 0 72 22 18
2017 EN-04 50 30 10 0 10 0 0 80 10 10
2014 EN 37 35 14 14 0 0 0 72 14 21
2014 EN-04 60 20 20 0 0 0 0 80 0 10
2011 EN 20 33 7 20 20 0 0 53 40 15

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EN 47 24 19 9 0 0 0 72 9 10

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 14 50 9 14 14 0 0 64 27 22
2018 EN-04 0 64 14 14 7 0 0 64 21 14
2017 EN 6 55 11 11 17 0 0 61 28 18
2017 EN-04 0 60 10 10 20 0 0 60 30 10
2014 EN 14 40 28 14 5 0 0 54 19 21
2014 EN-04 20 30 30 10 10 0 0 50 20 10
2011 EN 7 60 20 13 0 0 0 67 13 15

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 50 41 5 5 0 0 0 91 5 22
2018 EN-04 36 50 7 7 0 0 0 86 7 14
2017 EN 61 28 11 0 0 0 0 89 0 18
2017 EN-04 50 40 10 0 0 0 0 90 0 10
2014 EN 56 44 0 0 0 0 0 100 0 21
2014 EN-04 50 50 0 0 0 0 0 100 0 10
2011 EN 40 53 0 0 7 0 0 93 7 15

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 59 36 0 5 0 0 0 95 5 22
2018 EN-04 43 50 0 7 0 0 0 93 7 14
2017 EN 78 17 6 0 0 0 0 94 0 18
2017 EN-04 70 30 0 0 0 0 0 100 0 10
2014 EN 65 35 0 0 0 0 0 100 0 21
2014 EN-04 70 30 0 0 0 0 0 100 0 10
2011 EN 53 33 0 7 7 0 0 87 13 15

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 0 32 23 18 23 0 5 33 43 22
2018 EN-04 0 29 29 21 14 0 7 31 38 14
2017 EN 6 50 11 11 17 0 6 59 29 18
2017 EN-04 10 40 20 0 20 0 10 55 22 10
2014 EN 19 14 32 26 9 0 0 32 35 21
2014 EN-04 20 0 50 10 20 0 0 20 30 10
2011 EN 7 20 33 20 20 0 0 27 40 15

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 5 27 14 9 41 0 5 33 52 22
2018 EN-04 7 14 14 14 43 0 7 23 62 14
2017 EN 11 45 11 6 28 0 0 55 33 18
2017 EN-04 10 30 20 10 30 0 0 40 40 10
2014 EN 9 28 21 14 19 5 5 41 36 21
2014 EN-04 10 0 30 20 20 10 10 13 50 10
2011 EN 7 53 7 13 20 0 0 60 33 15

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 23 41 18 9 9 0 0 64 18 22
2018 EN-04 14 50 29 0 7 0 0 64 7 14
2017 EN 22 56 11 11 0 0 0 78 11 18
2017 EN-04 20 60 0 20 0 0 0 80 20 10
2014 EN 32 32 17 14 5 0 0 65 19 21
2014 EN-04 30 40 0 20 10 0 0 70 30 10
2011 EN 20 60 0 13 7 0 0 80 20 15

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 18 32 18 18 14 0 0 50 32 22
2018 EN-04 7 43 21 14 14 0 0 50 29 14
2017 EN 17 55 11 0 17 0 0 72 17 18
2017 EN-04 20 60 10 0 10 0 0 80 10 10
2014 EN 32 49 9 0 9 0 0 81 9 21
2014 EN-04 30 50 0 0 20 0 0 80 20 10

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 18 32 18 14 18 0 0 50 32 22
2018 EN-04 7 43 14 21 14 0 0 50 36 14
2017 EN 22 39 17 11 11 0 0 61 22 18
2017 EN-04 20 40 20 10 10 0 0 60 20 10
2014 EN 23 37 17 19 5 0 0 60 23 21
2014 EN-04 20 40 10 20 10 0 0 60 30 10
2011 EN 20 40 13 13 13 0 0 60 27 15

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 9 36 23 9 23 0 0 45 32 22
2018 EN-04 14 29 36 7 14 0 0 43 21 14
2017 EN 11 56 6 17 11 0 0 67 28 18
2017 EN-04 10 60 10 10 10 0 0 70 20 10

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 18 41 9 14 18 0 0 59 32 22
2018 EN-04 21 43 14 7 14 0 0 64 21 14
2017 EN 28 50 17 6 0 0 0 78 6 18
2017 EN-04 30 60 0 10 0 0 0 90 10 10
2014 EN 32 42 21 5 0 0 0 74 5 21
2014 EN-04 30 60 10 0 0 0 0 90 0 10
2011 EN 27 33 13 13 13 0 0 60 27 15

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 23 18 27 23 9 0 0 41 32 22
2018 EN-04 21 21 21 29 7 0 0 43 36 14
2017 EN 11 61 11 11 6 0 0 72 17 18
2017 EN-04 10 60 10 10 10 0 0 70 20 10
2014 EN 9 51 26 5 9 0 0 60 14 21
2014 EN-04 10 50 20 0 20 0 0 60 20 10
2011 EN 0 27 13 33 27 0 0 27 60 15

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 EN 36 18 45 22
2018 EN-04 43 21 36 14
2017 EN 33 28 39 18
2017 EN-04 30 40 30 10
2014 EN 9 37 54 21
2014 EN-04 20 40 40 10
2011 EN 13 47 40 15
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 67 10 10 14 0 0 0 76 14 21
2018 EN-04 57 14 14 14 0 0 0 71 14 14
2017 EN 44 33 6 17 0 0 0 78 17 18
2017 EN-04 50 30 10 10 0 0 0 80 10 10
2014 EN 51 44 5 0 0 0 0 95 0 21
2014 EN-04 60 30 10 0 0 0 0 90 0 10
2011 EN 33 53 0 7 7 0 0 87 13 15

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 14 45 27 0 14 0 0 59 14 22
2018 EN-04 14 43 36 0 7 0 0 57 7 14
2017 EN 11 61 6 6 17 0 0 72 22 18
2017 EN-04 20 50 10 10 10 0 0 70 20 10
2014 EN 37 40 14 9 0 0 0 77 9 21
2014 EN-04 30 20 30 20 0 0 0 50 20 10
2011 EN 33 53 13 0 0 0 0 87 0 15

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 15 40 35 10 0 0 0 10 55 20
2018 EN-04 17 42 33 8 0 0 0 8 58 12
2017 EN 6 44 39 6 6 0 0 11 50 18
2017 EN-04 10 50 30 0 10 0 0 10 60 10
2014 EN 7 28 46 9 5 0 5 15 37 21
2014 EN-04 0 40 50 0 10 0 0 10 40 10
2011 EN 13 47 33 7 0 0 0 7 60 15

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 43 29 24 0 5 0 0 5 71 21
2018 EN-04 46 23 23 0 8 0 0 8 69 13
2017 EN 28 39 22 6 6 0 0 11 67 18
2017 EN-04 30 40 20 0 10 0 0 10 70 10
2014 EN 17 19 19 23 14 5 5 41 39 21
2014 EN-04 20 20 10 30 10 10 0 44 44 10
2011 EN 7 47 27 7 13 0 0 20 53 15

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 24 38 29 10 0 0 0 10 62 21
2018 EN-04 31 31 23 15 0 0 0 15 62 13
2017 EN 45 22 22 11 0 0 0 11 67 18
2017 EN-04 60 10 20 10 0 0 0 10 70 10
2014 EN 23 35 28 5 5 0 5 10 61 21
2014 EN-04 20 30 30 10 10 0 0 20 50 10
2011 EN 20 40 27 7 7 0 0 13 60 15

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 19 29 33 19 0 0 0 19 48 21
2018 EN-04 15 38 31 15 0 0 0 15 54 13
2017 EN 22 11 50 17 0 0 0 17 33 18
2017 EN-04 30 20 30 20 0 0 0 20 50 10
2014 EN 14 17 37 19 14 0 0 32 30 21
2014 EN-04 20 10 60 0 10 0 0 10 30 10
2011 EN 27 27 40 0 7 0 0 7 53 15

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 24 33 29 14 0 0 0 14 57 21
2018 EN-04 23 46 15 15 0 0 0 15 69 13
2017 EN 28 16 39 11 6 0 0 17 44 18
2017 EN-04 40 20 30 0 10 0 0 10 60 10
2014 EN 30 9 32 19 9 0 0 28 40 21
2014 EN-04 30 10 30 20 10 0 0 30 40 10
2011 EN 13 40 40 7 0 0 0 7 53 15

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 29 29 24 14 5 0 0 19 57 21
2018 EN-04 23 46 8 15 8 0 0 23 69 13
2017 EN 28 17 39 11 6 0 0 16 45 18
2017 EN-04 30 20 20 20 10 0 0 30 50 10
2014 EN 9 12 32 14 19 5 9 38 25 21
2014 EN-04 10 10 50 0 20 0 10 22 22 10
2011 EN 0 27 27 33 13 0 0 47 27 15

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 20 30 35 10 5 0 0 15 50 20
2018 EN-04 25 33 17 17 8 0 0 25 58 12
2017 EN 28 28 33 0 11 0 0 11 56 18
2017 EN-04 40 20 20 0 20 0 0 20 60 10
2014 EN 23 17 46 9 0 0 5 10 42 21
2014 EN-04 30 10 50 10 0 0 0 10 40 10

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 18 41 14 14 14 0 0 59 27 22
2018 EN-04 14 43 14 14 14 0 0 57 29 14
2017 EN 28 39 11 17 6 0 0 67 22 18
2017 EN-04 30 50 0 10 10 0 0 80 20 10
2014 EN 56 40 0 5 0 0 0 95 5 21
2014 EN-04 60 30 0 10 0 0 0 90 10 10

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 27 45 9 9 9 0 0 73 18 22
2018 EN-04 36 29 14 14 7 0 0 64 21 14
2017 EN 33 39 11 11 6 0 0 72 17 18
2017 EN-04 40 30 10 20 0 0 0 70 20 10
2014 EN 46 49 5 0 0 0 0 95 0 21
2014 EN-04 40 50 10 0 0 0 0 90 0 10

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 18 59 14 0 9 0 0 77 9 22
2018 EN-04 14 57 21 0 7 0 0 71 7 14

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 23 59 5 14 0 0 0 82 14 22
2018 EN-04 21 57 7 14 0 0 0 79 14 14
2017 EN 33 44 17 6 0 0 0 78 6 18
2017 EN-04 40 40 20 0 0 0 0 80 0 10
2014 EN 42 32 26 0 0 0 0 74 0 21
2014 EN-04 30 40 30 0 0 0 0 70 0 10

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 23 50 14 5 9 0 0 73 14 22
2018 EN-04 21 50 21 0 7 0 0 71 7 14
2017 EN 33 50 6 11 0 0 0 83 11 18
2017 EN-04 40 50 0 10 0 0 0 90 10 10
2014 EN 46 44 9 0 0 0 0 91 0 21
2014 EN-04 40 50 10 0 0 0 0 90 0 10
2011 EN 40 53 7 0 0 0 0 93 0 15

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 23 55 9 5 9 0 0 77 14 22
2018 EN-04 21 57 14 0 7 0 0 79 7 14
2017 EN 28 56 6 6 6 0 0 83 11 18
2017 EN-04 30 50 0 10 10 0 0 80 20 10
2014 EN 58 24 17 0 0 0 0 83 0 20
2011 EN 47 33 0 13 7 0 0 80 20 15

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 9 32 23 18 14 0 5 43 33 22
2018 EN-04 7 29 14 29 14 0 7 38 46 14
2017 EN 22 33 6 17 17 0 6 59 35 18
2017 EN-04 10 40 0 20 20 0 10 55 45 10
2014 EN 28 44 14 5 5 0 5 76 10 21
2014 EN-04 30 50 10 10 0 0 0 80 10 10

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 14 55 18 5 9 0 0 68 14 22
2018 EN-04 14 57 21 7 0 0 0 71 7 14
2017 EN 22 50 17 6 6 0 0 72 11 18
2017 EN-04 20 50 20 10 0 0 0 70 10 10
2014 EN 37 49 14 0 0 0 0 86 0 21
2014 EN-04 30 50 20 0 0 0 0 80 0 10
2011 EN 27 20 27 13 7 7 0 50 21 15

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 18 45 14 9 14 0 0 64 23 22
2018 EN-04 14 57 7 14 7 0 0 71 21 14

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 9 23 23 23 18 5 0 33 43 22
2018 EN-04 7 14 29 29 14 7 0 23 46 14
2017 EN 11 39 22 0 22 6 0 53 24 18
2017 EN-04 10 40 20 0 20 10 0 55 22 10
2014 EN 14 37 23 5 0 21 0 65 6 21
2014 EN-04 10 60 10 10 0 10 0 78 11 10
2011 EN 7 27 27 20 7 13 0 38 31 15

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 32 68 22

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 10 29 38 0 14 10 0 42 16 21
2018 EN-04 8 23 38 0 15 15 0 36 18 13
2017 EN 11 22 22 6 17 17 6 43 29 18
2017 EN-04 10 20 10 10 20 20 10 42 43 10
2014 EN 14 35 19 5 5 14 9 64 12 21
2014 EN-04 10 60 10 0 0 10 10 88 0 10

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 14 43 19 5 14 5 0 60 20 21
2018 EN-04 8 38 23 8 15 8 0 50 25 13
2017 EN 16 56 0 11 11 6 0 76 24 18
2017 EN-04 10 60 0 10 10 10 0 78 22 10
2014 EN 28 49 14 9 0 0 0 77 9 21
2014 EN-04 30 60 10 0 0 0 0 90 0 10
2011 EN 40 33 13 7 7 0 0 73 13 15

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 14 33 24 5 10 10 5 56 17 21
2018 EN-04 7 36 21 7 7 14 7 55 18 14
2017 EN 11 22 28 0 0 39 0 54 0 18
2017 EN-04 10 20 20 0 0 50 0 60 0 10
2014 EN 9 28 30 0 0 19 14 55 0 21
2014 EN-04 10 30 30 0 0 10 20 57 0 10

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 14 45 9 18 9 5 0 62 29 22
2018 EN-04 7 43 14 21 7 7 0 54 31 14
2017 EN 22 50 22 6 0 0 0 72 6 18
2017 EN-04 20 60 10 10 0 0 0 80 10 10
2014 EN 42 37 12 5 0 5 0 83 5 21
2014 EN-04 50 30 10 10 0 0 0 80 10 10
2011 EN 20 53 7 0 13 7 0 79 14 15
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 29 38 19 5 10 0 0 67 14 21
2018 EN-04 23 38 23 8 8 0 0 62 15 13
2017 EN 44 28 6 17 6 0 0 72 22 18
2017 EN-04 50 30 10 10 0 0 0 80 10 10

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 24 43 19 5 10 0 0 67 14 21
2018 EN-04 15 46 23 8 8 0 0 62 15 13
2017 EN 11 56 22 6 6 0 0 67 11 18
2017 EN-04 10 50 40 0 0 0 0 60 0 10

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 10 29 24 19 19 0 0 38 38 21
2018 EN-04 8 23 23 31 15 0 0 31 46 13
2017 EN 11 28 45 6 11 0 0 39 17 18
2017 EN-04 10 40 30 10 10 0 0 50 20 10

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 9 32 32 14 14 0 0 41 27 22
2018 EN-04 7 29 36 14 14 0 0 36 29 14
2017 EN 17 33 22 17 11 0 0 50 28 18
2017 EN-04 20 20 20 30 10 0 0 40 40 10

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 9 14 32 36 9 0 0 23 45 22
2018 EN-04 14 14 21 43 7 0 0 29 50 14
2017 EN 17 16 33 22 11 0 0 33 33 18
2017 EN-04 20 10 20 30 20 0 0 30 50 10

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 5 36 9 36 14 0 0 41 50 22
2018 EN-04 0 43 7 43 7 0 0 43 50 14
2017 EN 18 23 18 24 18 0 0 41 41 17
2017 EN-04 10 30 10 30 20 0 0 40 50 10

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 5 23 14 32 27 0 0 27 59 22
2018 EN-04 7 7 14 43 29 0 0 14 71 14
2017 EN 11 33 22 17 17 0 0 45 33 18
2017 EN-04 0 30 20 30 20 0 0 30 50 10

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 32 23 32 14 0 0 0 55 14 22
2018 EN-04 36 14 36 14 0 0 0 50 14 14
2017 EN 39 33 16 6 0 0 6 77 6 18
2017 EN-04 30 50 20 0 0 0 0 80 0 10

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 5 45 23 9 18 0 0 50 27 22
2018 EN-04 7 43 21 14 14 0 0 50 29 14
2017 EN 28 39 33 0 0 0 0 67 0 18
2017 EN-04 20 30 50 0 0 0 0 50 0 10

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 15 35 25 5 20 0 0 50 25 20
2018 EN-04 17 33 25 8 17 0 0 50 25 12
2017 EN 5 50 28 11 6 0 0 55 17 18
2017 EN-04 10 40 20 20 10 0 0 50 30 10

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 15 30 25 15 15 0 0 45 30 20
2018 EN-04 8 25 25 25 17 0 0 33 42 12
2017 EN 11 28 28 17 17 0 0 39 33 18
2017 EN-04 10 20 20 30 20 0 0 30 50 10

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 20 20 30 10 20 0 0 40 30 20
2018 EN-04 17 17 33 17 17 0 0 33 33 12
2017 EN 16 33 22 28 0 0 0 50 28 18
2017 EN-04 10 40 20 30 0 0 0 50 30 10

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 10 40 25 5 20 0 0 50 25 20
2018 EN-04 8 42 25 8 17 0 0 50 25 12
2017 EN 33 33 17 11 6 0 0 67 17 18
2017 EN-04 40 30 10 20 0 0 0 70 20 10

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 35 40 10 10 5 0 0 75 15 20
2018 EN-04 33 50 0 17 0 0 0 83 17 12
2017 EN 67 22 6 6 0 0 0 89 6 18
2017 EN-04 70 20 0 10 0 0 0 90 10 10

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 58 26 11 5 0 0 0 84 5 19
2018 EN-04 58 25 8 8 0 0 0 83 8 12

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 55 30 10 0 5 0 0 85 5 20
2018 EN-04 58 33 8 0 0 0 0 92 0 12
2017 EN 59 29 6 0 6 0 0 88 6 17

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 23 32 32 5 9 0 0 55 14 22
2018 EN-04 21 21 43 7 7 0 0 43 14 14
2017 EN 44 22 28 6 0 0 0 67 6 18
2017 EN-04 40 30 20 10 0 0 0 70 10 10

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 41 32 14 5 9 0 0 73 14 22
2018 EN-04 50 29 7 7 7 0 0 79 14 14
2017 EN 33 33 17 6 11 0 0 67 17 18
2017 EN-04 30 30 20 10 10 0 0 60 20 10

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 27 23 23 5 0 0 23 65 6 22
2018 EN-04 21 14 29 0 0 0 36 56 0 14
2017 EN 33 22 11 0 0 0 33 83 0 18
2017 EN-04 30 20 10 0 0 0 40 83 0 10

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 50 18 18 9 0 0 5 71 10 22
2018 EN-04 50 14 21 7 0 0 7 69 8 14
2017 EN 39 45 6 0 0 0 11 94 0 18
2017 EN-04 30 50 10 0 0 0 10 89 0 10

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 59 23 5 0 9 0 5 86 10 22
2018 EN-04 64 21 0 0 7 0 7 92 8 14
2017 EN 72 17 6 0 0 0 6 94 0 18
2017 EN-04 60 20 10 0 0 0 10 89 0 10

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 59 32 9 0 0 0 0 91 0 22
2018 EN-04 57 36 7 0 0 0 0 93 0 14
2017 EN 61 28 6 0 0 0 6 94 0 18
2017 EN-04 50 30 10 0 0 0 10 89 0 10

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 14 5 55 14 9 5 0 19 24 22
2018 EN-04 14 0 57 21 0 7 0 15 23 14
2017 EN 6 22 50 22 0 0 0 28 22 18
2017 EN-04 0 30 50 20 0 0 0 30 20 10

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 14 32 36 14 5 0 0 18 45 22
2018 EN-04 7 50 29 7 7 0 0 14 57 14
2017 EN 0 22 56 11 11 0 0 22 22 18
2017 EN-04 0 30 40 20 10 0 0 30 30 10
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 23 27 23 14 14 0 0 23 77 22
2018 EN-04 14 21 36 21 7 0 0 14 86 14
2017 EN 39 39 6 11 5 0 0 39 61 18
2017 EN-04 40 30 10 10 10 0 0 40 60 10

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 EN 31 16
2018 EN-04 36 11
2017 EN 18 11

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 EN 19 16
2018 EN-04 18 11
2017 EN 18 11

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 EN 6 16
2018 EN-04 0 11
2017 EN 0 11

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 EN 44 16
2018 EN-04 27 11
2017 EN 45 11

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 EN 6 16
2018 EN-04 9 11
2017 EN 0 11

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 EN 31 16
2018 EN-04 27 11

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 EN 44 16
2018 EN-04 45 11
2017 EN 27 11

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 EN 6 44 6 19 6 19 16
2018 EN-04 9 36 0 18 9 27 11
2017 EN 0 37 27 9 9 18 11

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 6 94 16
2018 EN-04 0 100 11

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 36 23 18 9 5 0 9 65 15 22
2018 EN-04 29 21 21 14 0 0 14 58 17 14

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 0 18 24 24 29 0 6 19 56 17
2018 EN-04 0 17 25 17 33 0 8 18 55 12
2017 EN 9 27 9 9 27 0 18 44 45 11

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 0 0 18 18 53 0 12 0 80 17
2018 EN-04 0 0 17 8 67 0 8 0 82 12
2017 EN 0 0 9 46 36 0 9 0 90 11
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