2018 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - EG

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 22 41 17 8 12 0 0 63 20 59
2018 EG-02 14 52 19 0 14 0 0 67 14 21
2018 EG-05 18 47 18 12 6 0 0 65 18 17
2017 EG 26 46 20 5 3 0 0 73 8 63
2017 EG-02 24 45 24 3 3 0 0 70 6 33
2017 EG-04 50 31 0 20 0 0 0 80 20 10
2017 EG-05 31 35 28 0 7 0 0 65 7 13
2014 EG 40 32 16 3 6 2 0 74 10 62
2014 EG-02 56 30 7 0 4 4 0 88 4 27
2014 EG-05 20 35 30 5 10 0 0 55 15 20
2011 EG 38 38 15 6 4 0 0 75 10 48
2011 EG-02 38 50 6 6 0 0 0 88 6 16
2011 EG-04 38 31 19 6 6 0 0 69 13 16
2008 EG 50 28 8 14 0 0 0 78 14 36
2008 EG-02 62 23 0 15 0 0 0 85 15 13
2008 EG-04 25 38 19 19 0 0 0 63 19 16

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 22 34 17 19 8 0 0 56 27 59
2018 EG-02 14 33 29 19 5 0 0 48 24 21
2018 EG-05 6 59 12 18 6 0 0 65 24 17
2017 EG 25 39 15 12 9 0 0 63 21 63
2017 EG-02 24 33 18 15 9 0 0 58 24 33
2017 EG-04 40 10 20 11 20 0 0 50 31 10
2017 EG-05 31 42 14 7 7 0 0 72 14 13

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 37 41 8 8 5 0 0 78 14 59
2018 EG-02 24 62 5 10 0 0 0 86 10 21
2018 EG-05 29 35 18 12 6 0 0 65 18 17
2017 EG 55 36 9 0 0 0 0 91 0 62
2017 EG-02 56 31 13 0 0 0 0 88 0 32
2017 EG-04 60 31 10 0 0 0 0 90 0 10
2017 EG-05 38 55 7 0 0 0 0 93 0 13
2014 EG 58 31 7 3 2 0 0 88 5 62
2014 EG-02 78 19 4 0 0 0 0 96 0 27
2014 EG-05 35 45 10 5 5 0 0 80 10 20
2011 EG 58 38 4 0 0 0 0 96 0 48
2011 EG-02 56 38 6 0 0 0 0 94 0 16
2011 EG-04 50 44 6 0 0 0 0 94 0 16

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 32 37 14 10 7 0 0 69 17 59
2018 EG-02 33 43 10 10 5 0 0 76 14 21
2018 EG-05 24 35 24 12 6 0 0 59 18 17
2017 EG 41 44 12 2 2 0 0 85 3 62
2017 EG-02 44 41 9 3 3 0 0 84 6 32
2017 EG-04 50 40 10 0 0 0 0 90 0 10
2017 EG-05 31 49 21 0 0 0 0 79 0 13
2014 EG 48 31 13 3 5 0 0 79 8 62
2014 EG-02 67 26 4 0 4 0 0 93 4 27
2014 EG-05 25 40 20 5 10 0 0 65 15 20
2011 EG 38 46 6 10 0 0 0 83 10 48
2011 EG-02 38 50 0 13 0 0 0 88 13 16
2011 EG-04 38 38 13 13 0 0 0 75 13 16
2008 EG 56 33 8 3 0 0 0 89 3 36
2008 EG-02 62 31 8 0 0 0 0 92 0 13
2008 EG-04 38 44 13 6 0 0 0 81 6 16

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 17 39 24 15 5 0 0 56 20 59
2018 EG-02 14 38 29 14 5 0 0 52 19 21
2018 EG-05 12 47 24 18 0 0 0 59 18 17
2017 EG 22 40 18 12 8 0 0 62 20 63
2017 EG-02 24 36 12 15 12 0 0 61 27 33
2017 EG-04 30 20 40 10 0 0 0 50 10 10
2017 EG-05 24 49 14 7 7 0 0 72 14 13
2014 EG 27 43 13 6 10 0 0 71 16 62
2014 EG-02 37 48 7 0 7 0 0 85 7 27
2014 EG-05 15 55 5 15 10 0 0 70 25 20
2011 EG 21 31 21 17 8 2 0 53 26 48
2011 EG-02 19 50 13 13 6 0 0 69 19 16
2011 EG-04 25 25 31 13 6 0 0 50 19 16

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 19 44 20 15 2 0 0 63 17 59
2018 EG-02 19 38 24 14 5 0 0 57 19 21
2018 EG-05 6 47 29 18 0 0 0 53 18 17
2017 EG 25 42 15 9 9 0 0 67 18 63
2017 EG-02 24 42 9 12 12 0 0 67 24 33
2017 EG-04 40 20 31 10 0 0 0 60 10 10
2017 EG-05 24 42 21 7 7 0 0 65 14 13
2014 EG 31 46 13 2 8 0 0 77 10 61
2014 EG-02 41 44 7 0 7 0 0 85 7 27
2014 EG-05 21 53 11 5 11 0 0 74 16 19
2011 EG 17 50 13 10 8 2 0 68 19 48
2011 EG-02 6 69 13 0 13 0 0 75 13 16
2011 EG-04 19 44 13 19 6 0 0 63 25 16
2008 EG 28 33 8 19 8 0 3 63 29 36
2008 EG-02 54 23 8 15 0 0 0 77 15 13
2008 EG-04 13 31 13 25 19 0 0 44 44 16

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 19 19 36 7 14 5 2 40 22 59
2018 EG-02 14 14 29 10 14 14 5 35 29 21
2018 EG-05 6 18 59 6 12 0 0 24 18 17
2017 EG 26 24 26 9 11 3 2 52 21 63
2017 EG-02 30 12 30 9 12 3 3 45 23 33
2017 EG-04 40 21 20 0 20 0 0 60 20 10
2017 EG-05 24 28 21 14 7 7 0 55 22 13
2014 EG 29 21 18 12 16 5 0 52 29 62
2014 EG-02 44 26 19 0 7 4 0 73 8 27
2014 EG-05 10 20 10 20 30 10 0 33 56 20
2011 EG 19 31 19 21 6 4 0 52 28 48
2011 EG-02 19 44 13 13 6 6 0 67 20 16
2011 EG-04 19 25 19 31 6 0 0 44 38 16
2008 EG 22 31 19 8 8 8 3 59 19 36
2008 EG-02 46 15 15 8 0 15 0 73 9 13
2008 EG-04 6 38 19 13 19 6 0 47 33 16
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 24 33 26 12 3 2 0 58 16 58
2018 EG-02 24 33 29 10 5 0 0 57 14 21
2018 EG-05 24 47 12 12 0 6 0 75 13 17
2017 EG 36 29 12 12 9 2 0 66 22 63
2017 EG-02 27 18 15 21 15 3 0 47 38 33
2017 EG-04 40 20 31 0 10 0 0 60 10 10
2017 EG-05 42 51 0 7 0 0 0 93 7 13
2014 EG 48 26 13 5 7 0 2 75 12 62
2014 EG-02 52 19 19 7 4 0 0 70 11 27
2014 EG-05 45 35 10 5 0 0 5 84 5 20
2011 EG 33 23 21 15 6 0 2 57 21 48
2011 EG-02 25 25 38 6 6 0 0 50 13 16
2011 EG-04 44 13 19 13 6 0 6 60 20 16
2008 EG 36 42 6 6 6 3 3 82 12 36
2008 EG-02 38 46 0 0 8 0 8 92 8 13
2008 EG-04 25 50 6 6 6 6 0 80 13 16

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 19 37 25 11 7 2 0 57 18 57
2018 EG-02 25 35 20 10 10 0 0 60 20 20
2018 EG-05 18 35 35 0 6 6 0 56 6 17
2017 EG 26 37 12 15 6 2 2 65 22 63
2017 EG-02 24 24 15 24 9 3 0 50 34 33
2017 EG-04 20 40 21 0 10 0 10 66 11 10
2017 EG-05 21 65 7 7 0 0 0 86 7 13
2014 EG 51 27 6 10 3 2 0 80 13 62
2014 EG-02 48 30 7 11 4 0 0 78 15 27
2014 EG-05 55 35 5 5 0 0 0 90 5 20
2011 EG 31 35 17 10 6 0 0 67 17 48
2011 EG-02 31 31 19 13 6 0 0 63 19 16
2011 EG-04 31 38 25 0 6 0 0 69 6 16
2008 EG 36 44 8 6 6 0 0 81 11 36
2008 EG-02 69 23 0 8 0 0 0 92 8 13
2008 EG-04 13 63 13 0 13 0 0 75 13 16

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 26 28 26 10 9 2 0 54 19 58
2018 EG-02 29 29 24 5 14 0 0 57 19 21
2018 EG-05 12 29 35 12 6 6 0 44 19 17
2017 EG 44 20 19 9 8 0 0 64 17 62
2017 EG-02 31 13 28 13 16 0 0 44 28 32
2017 EG-04 60 10 21 10 0 0 0 69 10 10
2017 EG-05 51 35 7 7 0 0 0 86 7 13
2014 EG 42 40 5 6 7 0 0 82 13 62
2014 EG-02 48 33 4 11 4 0 0 81 15 27
2014 EG-05 35 50 5 5 5 0 0 85 10 20

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 16 36 21 17 2 7 2 57 21 58
2018 EG-02 19 24 19 24 5 10 0 47 32 21
2018 EG-05 13 44 19 19 0 6 0 60 20 16
2017 EG 26 33 14 5 9 11 3 68 16 63
2017 EG-02 18 27 12 6 15 15 6 58 27 33
2017 EG-04 20 30 21 10 0 20 0 62 12 10
2017 EG-05 38 49 7 0 7 0 0 86 7 13
2014 EG 27 35 11 8 5 13 0 72 15 62
2014 EG-02 26 33 15 7 4 15 0 70 13 27
2014 EG-05 30 40 5 10 5 10 0 78 17 20
2011 EG 17 35 17 25 4 0 2 53 30 48
2011 EG-02 6 38 19 31 6 0 0 44 38 16
2011 EG-04 25 38 6 25 0 0 6 67 27 16

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 14 31 29 16 5 3 2 47 22 58
2018 EG-02 14 29 33 14 10 0 0 43 24 21
2018 EG-05 13 38 25 19 0 6 0 53 20 16
2017 EG 26 24 23 14 8 5 2 53 23 63
2017 EG-02 15 21 30 12 12 6 3 40 27 33
2017 EG-04 30 30 21 10 0 10 0 66 11 10
2017 EG-05 31 35 7 21 7 0 0 65 28 13
2014 EG 24 39 21 5 7 5 0 66 12 62
2014 EG-02 22 41 22 7 4 4 0 65 12 27
2014 EG-05 30 45 10 0 5 10 0 83 6 20
2011 EG 19 35 23 15 8 0 0 54 23 48
2011 EG-02 13 31 31 6 19 0 0 44 25 16
2011 EG-04 25 44 13 19 0 0 0 69 19 16
2008 EG 22 36 11 17 3 8 3 66 22 36
2008 EG-02 38 23 8 15 0 15 0 73 18 13
2008 EG-04 6 44 19 19 6 6 0 53 27 16

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 14 16 38 24 3 3 2 31 29 58
2018 EG-02 19 14 33 24 5 5 0 35 30 21
2018 EG-05 13 6 56 25 0 0 0 19 25 16
2017 EG 19 24 21 14 11 9 2 49 27 63
2017 EG-02 12 21 18 12 18 15 3 41 37 33
2017 EG-04 20 20 40 10 0 10 0 44 11 10
2017 EG-05 31 28 14 21 7 0 0 58 28 13
2014 EG 18 34 13 19 8 8 0 56 30 62
2014 EG-02 19 37 11 19 7 7 0 60 28 27
2014 EG-05 15 40 10 20 5 10 0 61 28 20
2011 EG 21 27 25 15 8 4 0 50 24 48
2011 EG-02 19 31 19 19 13 0 0 50 31 16
2011 EG-04 25 25 31 13 0 6 0 53 13 16
2008 EG 17 39 17 14 8 3 3 59 24 36
2008 EG-02 38 23 8 15 8 8 0 67 25 13
2008 EG-04 6 44 25 13 13 0 0 50 25 16

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 11 23 42 19 2 2 2 35 22 57
2018 EG-02 20 20 45 15 0 0 0 40 15 20
2018 EG-05 0 25 44 31 0 0 0 25 31 16
2017 EG 21 26 23 15 8 6 2 51 25 63
2017 EG-02 15 27 21 15 12 6 3 47 30 33
2017 EG-04 20 20 31 10 0 20 0 50 12 10
2017 EG-05 31 28 21 14 7 0 0 58 21 13
2014 EG 19 34 18 19 8 2 0 54 28 62
2014 EG-02 22 30 19 19 7 4 0 54 27 27
2014 EG-05 15 45 20 20 0 0 0 60 20 20
2011 EG 19 31 17 21 8 4 0 52 30 48
2011 EG-02 25 25 19 25 6 0 0 50 31 16
2011 EG-04 25 25 13 25 6 6 0 53 33 16
2008 EG 19 42 3 19 8 6 3 67 30 36
2008 EG-02 38 38 0 15 8 0 0 77 23 13
2008 EG-04 6 31 6 31 13 13 0 43 50 16
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 14 32 24 14 17 0 0 46 31 59
2018 EG-02 5 33 24 19 19 0 0 38 38 21
2018 EG-05 6 41 29 18 6 0 0 47 24 17
2017 EG 22 34 14 21 8 2 0 57 29 63
2017 EG-02 18 30 15 21 15 0 0 48 36 33
2017 EG-04 30 0 10 50 0 10 0 33 56 10
2017 EG-05 38 35 14 14 0 0 0 72 14 13
2014 EG 23 34 21 16 7 0 0 56 23 62
2014 EG-02 26 37 22 7 7 0 0 63 15 27
2014 EG-05 20 30 20 25 5 0 0 50 30 20
2011 EG 23 38 19 8 13 0 0 60 21 48
2011 EG-02 13 38 31 19 0 0 0 50 19 16
2011 EG-04 31 31 13 6 19 0 0 63 25 16

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 29 41 14 8 8 0 0 69 17 59
2018 EG-02 33 43 19 0 5 0 0 76 5 21
2018 EG-05 18 41 6 29 6 0 0 59 35 17
2017 EG 35 32 11 14 8 0 0 68 22 62
2017 EG-02 28 44 6 13 9 0 0 72 22 32
2017 EG-04 40 10 0 40 10 0 0 50 50 10
2017 EG-05 51 14 21 7 7 0 0 65 14 13

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 5 19 16 33 21 7 0 26 57 58
2018 EG-02 10 10 19 33 24 5 0 20 60 21
2018 EG-05 0 12 18 53 6 12 0 13 67 17
2017 EG 15 11 8 21 27 14 5 31 59 63
2017 EG-02 6 6 9 24 45 9 0 13 77 33
2017 EG-04 20 0 20 21 10 30 0 28 43 10
2017 EG-05 24 21 0 14 14 21 7 62 38 13
2014 EG 10 16 16 23 13 23 0 33 46 62
2014 EG-02 15 15 11 26 19 15 0 35 52 27
2014 EG-05 10 20 15 30 5 20 0 38 44 20

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 19 34 24 16 7 0 0 53 22 58
2018 EG-02 19 33 19 14 14 0 0 52 29 21
2018 EG-05 6 29 47 18 0 0 0 35 18 17
2017 EG 26 36 19 11 8 0 0 63 18 63
2017 EG-02 24 27 18 18 12 0 0 52 30 33
2017 EG-04 30 40 21 0 10 0 0 69 10 10
2017 EG-05 21 42 31 7 0 0 0 62 7 13
2014 EG 32 40 13 6 7 0 2 74 13 62
2014 EG-02 30 44 11 7 4 0 4 77 12 27
2014 EG-05 30 40 15 10 5 0 0 70 15 20
2011 EG 21 48 21 6 4 0 0 69 10 48
2011 EG-02 13 56 25 0 6 0 0 69 6 16
2011 EG-04 25 38 25 13 0 0 0 63 13 16
2008 EG 31 42 8 14 6 0 0 72 19 36
2008 EG-02 46 31 8 15 0 0 0 77 15 13
2008 EG-04 19 44 13 13 13 0 0 63 25 16

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 15 51 12 10 12 0 0 66 22 59
2018 EG-02 19 57 10 5 10 0 0 76 14 21
2018 EG-05 12 41 12 12 24 0 0 53 35 17
2017 EG 18 34 18 17 12 0 0 52 29 63
2017 EG-02 21 36 12 12 18 0 0 58 30 33
2017 EG-04 30 10 31 20 10 0 0 40 30 10
2017 EG-05 14 35 14 31 7 0 0 49 38 13
2014 EG 27 40 10 11 12 0 0 68 23 62
2014 EG-02 44 37 0 4 15 0 0 81 19 27
2014 EG-05 10 45 10 25 10 0 0 55 35 20
2011 EG 29 27 23 13 6 0 2 57 19 48
2011 EG-02 50 25 19 6 0 0 0 75 6 16
2011 EG-04 25 13 31 19 13 0 0 38 31 16
2008 EG 22 31 14 28 6 0 0 53 33 36
2008 EG-02 38 31 15 15 0 0 0 69 15 13
2008 EG-04 13 25 13 38 13 0 0 38 50 16

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 34 38 16 5 7 0 0 72 12 58
2018 EG-02 25 45 20 5 5 0 0 70 10 20
2018 EG-05 29 41 18 6 6 0 0 71 12 17
2017 EG 45 44 5 3 3 0 0 89 6 62
2017 EG-02 47 41 6 0 6 0 0 88 6 32
2017 EG-04 50 50 0 0 0 0 0 100 0 10
2017 EG-05 38 42 7 14 0 0 0 79 14 13
2014 EG 53 34 7 5 2 0 0 87 6 62
2014 EG-02 70 26 0 0 4 0 0 96 4 27
2014 EG-05 30 50 10 10 0 0 0 80 10 20
2011 EG 46 40 10 2 0 0 2 87 2 48
2011 EG-02 50 50 0 0 0 0 0 100 0 16
2011 EG-04 44 31 19 6 0 0 0 75 6 16
2008 EG 53 31 14 3 0 0 0 83 3 36
2008 EG-02 62 15 23 0 0 0 0 77 0 13
2008 EG-04 25 56 13 6 0 0 0 81 6 16

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 49 32 8 5 5 0 0 81 10 59
2018 EG-02 43 43 5 5 5 0 0 86 10 21
2018 EG-05 35 29 18 12 6 0 0 65 18 17
2017 EG 58 29 6 5 2 0 0 88 6 62
2017 EG-02 56 34 3 3 3 0 0 91 6 32
2017 EG-04 60 40 0 0 0 0 0 100 0 10
2017 EG-05 51 21 14 14 0 0 0 72 14 13
2014 EG 58 32 5 3 2 0 0 90 5 62
2014 EG-02 81 15 0 4 0 0 0 96 4 27
2014 EG-05 25 60 10 0 5 0 0 85 5 20
2011 EG 63 31 2 4 0 0 0 94 4 48
2011 EG-02 75 25 0 0 0 0 0 100 0 16
2011 EG-04 56 31 6 6 0 0 0 88 6 16
2008 EG 50 39 6 6 0 0 0 89 6 36
2008 EG-02 54 38 0 8 0 0 0 92 8 13
2008 EG-04 38 44 13 6 0 0 0 81 6 16

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 20 24 29 20 5 2 0 45 26 59
2018 EG-02 19 19 29 24 10 0 0 38 33 21
2018 EG-05 12 35 24 29 0 0 0 47 29 17
2017 EG 27 21 15 21 9 5 2 51 32 63
2017 EG-02 24 15 12 24 12 9 3 45 41 33
2017 EG-04 30 10 10 40 10 0 0 40 50 10
2017 EG-05 31 35 14 14 7 0 0 65 21 13
2014 EG 19 31 14 19 12 5 0 52 32 62
2014 EG-02 22 52 4 7 11 4 0 77 19 27
2014 EG-05 15 20 5 40 10 10 0 39 56 20
2011 EG 19 44 19 10 6 2 0 64 17 48
2011 EG-02 25 44 19 6 0 6 0 73 7 16
2011 EG-04 25 44 19 6 6 0 0 69 13 16
2008 EG 11 36 22 11 14 6 0 50 26 36
2008 EG-02 23 46 8 8 8 8 0 75 17 13
2008 EG-04 6 25 31 6 25 6 0 33 33 16

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 17 21 28 14 17 0 3 39 32 58
2018 EG-02 5 20 35 10 20 0 10 28 33 20
2018 EG-05 18 24 35 24 0 0 0 41 24 17
2017 EG 14 30 9 17 17 3 11 51 39 63
2017 EG-02 15 9 6 21 24 6 18 32 60 33
2017 EG-04 20 40 0 20 20 0 0 60 40 10
2017 EG-05 17 55 7 7 7 0 7 78 15 13
2014 EG 10 19 16 21 23 3 8 33 49 62
2014 EG-02 15 7 19 19 22 0 19 27 50 27
2014 EG-05 5 25 15 25 25 5 0 32 53 20
2011 EG 10 35 10 23 15 0 6 49 40 48
2011 EG-02 6 25 13 31 13 0 13 36 50 16
2011 EG-04 13 44 6 19 19 0 0 56 38 16
2008 EG 8 36 8 11 31 0 6 47 44 36
2008 EG-02 15 23 8 8 31 0 15 45 45 13
2008 EG-04 6 44 6 19 25 0 0 50 44 16

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 22 45 17 12 3 0 0 67 16 58
2018 EG-02 30 45 15 5 5 0 0 75 10 20
2018 EG-05 12 41 24 24 0 0 0 53 24 17
2017 EG 38 36 9 11 6 0 0 74 17 62
2017 EG-02 28 38 13 13 9 0 0 66 22 32
2017 EG-04 40 31 0 20 10 0 0 70 30 10
2017 EG-05 51 35 7 7 0 0 0 86 7 13
2014 EG 32 37 13 8 8 2 0 70 17 62
2014 EG-02 44 33 7 7 7 0 0 78 15 27
2014 EG-05 20 50 10 15 5 0 0 70 20 20
2011 EG 29 46 13 6 6 0 0 75 13 48
2011 EG-02 25 44 13 13 6 0 0 69 19 16
2011 EG-04 31 50 13 0 6 0 0 81 6 16

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 24 34 21 19 2 0 0 59 21 58
2018 EG-02 20 45 5 25 5 0 0 65 30 20
2018 EG-05 18 12 47 24 0 0 0 29 24 17
2017 EG 37 32 18 6 6 0 0 69 12 62
2017 EG-02 31 38 16 6 9 0 0 69 16 32
2017 EG-04 40 31 20 10 0 0 0 70 10 10
2017 EG-05 38 28 21 7 7 0 0 65 14 13
2014 EG 37 37 14 5 7 0 0 74 12 62
2014 EG-02 52 30 15 0 4 0 0 81 4 27
2014 EG-05 20 55 5 15 5 0 0 75 20 20

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 20 39 24 14 3 0 0 59 17 59
2018 EG-02 19 52 19 10 0 0 0 71 10 21
2018 EG-05 12 29 29 29 0 0 0 41 29 17
2017 EG 28 35 22 12 3 0 0 63 15 62
2017 EG-02 25 38 22 9 6 0 0 63 16 32
2017 EG-04 40 0 50 10 0 0 0 40 10 10
2017 EG-05 38 35 14 14 0 0 0 72 14 13
2014 EG 34 35 16 10 5 0 0 69 15 62
2014 EG-02 59 22 7 7 4 0 0 81 11 27
2014 EG-05 10 45 30 10 5 0 0 55 15 20
2011 EG 27 42 19 8 4 0 0 69 13 48
2011 EG-02 25 38 25 6 6 0 0 63 13 16
2011 EG-04 31 50 6 13 0 0 0 81 13 16

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 15 32 37 8 5 2 0 48 14 59
2018 EG-02 10 24 43 10 10 5 0 35 20 21
2018 EG-05 18 35 47 0 0 0 0 53 0 17
2017 EG 19 46 20 6 8 2 0 66 14 63
2017 EG-02 12 42 27 3 15 0 0 55 18 33
2017 EG-04 30 31 20 20 0 0 0 60 20 10
2017 EG-05 24 62 0 7 0 7 0 93 7 13

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 34 42 17 3 3 0 0 76 7 59
2018 EG-02 29 52 14 0 5 0 0 81 5 21
2018 EG-05 41 29 24 6 0 0 0 71 6 17
2017 EG 33 50 8 5 3 0 2 84 8 62
2017 EG-02 31 50 6 9 0 0 3 84 10 32
2017 EG-04 30 60 10 0 0 0 0 90 0 10
2017 EG-05 51 42 0 0 7 0 0 93 7 13
2014 EG 42 35 12 5 5 2 0 78 10 60
2014 EG-02 58 27 8 4 4 0 0 85 8 26
2014 EG-05 32 42 21 5 0 0 0 74 5 19
2011 EG 46 21 23 6 4 0 0 67 10 48
2011 EG-02 50 13 31 6 0 0 0 63 6 16
2011 EG-04 50 13 25 6 6 0 0 63 13 16

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 36 37 15 8 2 2 0 74 10 59
2018 EG-02 57 29 14 0 0 0 0 86 0 21
2018 EG-05 12 47 12 18 6 6 0 63 25 17
2017 EG 36 37 16 8 2 0 2 75 9 63
2017 EG-02 45 39 6 6 3 0 0 85 9 33
2017 EG-04 50 31 20 0 0 0 0 80 0 10
2017 EG-05 28 28 38 7 0 0 0 55 7 13
2014 EG 40 32 14 11 2 0 0 73 13 62
2014 EG-02 52 26 15 7 0 0 0 78 7 27
2014 EG-05 30 35 10 20 5 0 0 65 25 20
2011 EG 40 38 13 4 4 2 0 79 9 48
2011 EG-02 56 44 0 0 0 0 0 100 0 16
2011 EG-04 50 31 6 6 0 6 0 87 7 16
2008 EG 31 22 14 22 11 0 0 53 33 36
2008 EG-02 46 38 15 0 0 0 0 85 0 13
2008 EG-04 31 13 13 25 19 0 0 44 44 16

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 EG 17 54 29 59
2018 EG-02 5 71 24 21
2018 EG-05 41 29 29 17
2017 EG 8 68 24 63
2017 EG-02 3 85 12 33
2017 EG-04 0 60 40 10
2017 EG-05 21 38 42 13
2014 EG 14 56 29 62
2014 EG-02 0 85 15 27
2014 EG-05 30 25 45 20
2011 EG 21 52 27 48
2011 EG-02 6 75 19 16
2011 EG-04 25 44 31 16

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2011 EG 40 20 20 0 9999 20 10
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 34 41 15 7 2 2 0 76 9 59
2018 EG-02 33 43 10 10 0 5 0 80 10 21
2018 EG-05 24 35 35 0 6 0 0 59 6 17
2017 EG 47 29 11 8 6 0 0 76 14 63
2017 EG-02 45 30 6 9 9 0 0 76 18 33
2017 EG-04 50 31 10 10 0 0 0 80 10 10
2017 EG-05 45 28 14 7 7 0 0 72 14 13
2014 EG 40 37 8 8 5 0 2 78 13 62
2014 EG-02 52 41 4 4 0 0 0 93 4 27
2014 EG-05 25 40 10 15 10 0 0 65 25 20
2011 EG 44 42 13 2 0 0 0 85 2 48
2011 EG-02 56 38 6 0 0 0 0 94 0 16
2011 EG-04 31 50 19 0 0 0 0 81 0 16
2008 EG 47 39 11 0 3 0 0 86 3 36
2008 EG-02 62 31 8 0 0 0 0 92 0 13
2008 EG-04 31 44 19 0 6 0 0 75 6 16

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 20 47 22 8 2 0 0 68 10 59
2018 EG-02 19 57 14 5 5 0 0 76 10 21
2018 EG-05 0 41 41 18 0 0 0 41 18 17
2017 EG 27 36 18 11 6 2 0 64 17 63
2017 EG-02 30 33 15 9 9 3 0 66 19 33
2017 EG-04 20 20 31 30 0 0 0 40 30 10
2017 EG-05 24 49 21 0 7 0 0 72 7 13
2014 EG 25 43 11 10 5 7 0 72 16 61
2014 EG-02 30 44 15 7 0 4 0 77 8 27
2014 EG-05 26 37 11 11 5 11 0 71 18 19
2011 EG 19 52 13 10 2 4 0 74 13 48
2011 EG-02 25 50 13 0 0 13 0 86 0 16
2011 EG-04 6 69 13 13 0 0 0 75 13 16

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 7 25 31 24 14 0 0 37 32 59
2018 EG-02 5 19 29 29 19 0 0 48 24 21
2018 EG-05 12 35 47 0 6 0 0 6 47 17
2017 EG 6 23 33 25 11 0 3 37 30 63
2017 EG-02 6 21 24 33 12 0 3 47 28 33
2017 EG-04 10 30 40 10 0 0 10 11 44 10
2017 EG-05 7 21 38 14 21 0 0 35 28 13
2014 EG 10 18 32 23 14 0 3 38 29 62
2014 EG-02 4 7 33 22 30 0 4 54 12 27
2014 EG-05 15 30 30 25 0 0 0 25 45 20
2011 EG 15 19 36 15 13 0 2 28 35 47
2011 EG-02 6 6 50 13 25 0 0 38 13 16
2011 EG-04 19 25 19 25 6 0 6 33 47 16
2008 EG 17 19 42 17 6 0 0 22 36 36
2008 EG-02 0 8 46 31 15 0 0 46 8 13
2008 EG-04 31 31 25 13 0 0 0 13 63 16

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 8 29 22 22 14 2 3 38 39 59
2018 EG-02 5 19 19 19 24 5 10 50 28 21
2018 EG-05 12 47 29 12 0 0 0 12 59 17
2017 EG 14 18 25 17 21 2 3 40 33 63
2017 EG-02 15 12 15 21 30 3 3 55 29 33
2017 EG-04 0 31 30 10 20 0 10 33 34 10
2017 EG-05 14 21 45 7 14 0 0 21 35 13
2014 EG 16 13 24 24 14 3 5 42 32 62
2014 EG-02 15 11 11 26 22 4 11 57 30 27
2014 EG-05 15 15 40 20 10 0 0 30 30 20
2011 EG 17 19 21 19 21 0 4 41 37 48
2011 EG-02 19 0 19 31 31 0 0 63 19 16
2011 EG-04 13 13 31 19 19 0 6 40 27 16
2008 EG 11 19 31 25 8 3 3 35 32 36
2008 EG-02 0 15 31 31 15 0 8 50 17 13
2008 EG-04 19 19 31 25 6 0 0 31 38 16

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 19 19 25 15 17 0 5 34 39 59
2018 EG-02 5 14 29 24 19 0 10 47 21 21
2018 EG-05 35 35 24 0 6 0 0 6 71 17
2017 EG 20 14 28 14 17 2 6 33 37 63
2017 EG-02 9 0 30 18 30 3 9 55 10 33
2017 EG-04 30 31 10 20 0 0 10 22 67 10
2017 EG-05 38 28 21 7 7 0 0 14 65 13
2014 EG 18 21 26 14 14 2 5 31 42 62
2014 EG-02 7 7 26 15 30 4 11 52 17 27
2014 EG-05 25 35 25 15 0 0 0 15 60 20
2011 EG 9 26 36 11 15 0 4 27 36 47
2011 EG-02 0 0 44 25 31 0 0 56 0 16
2011 EG-04 6 38 44 0 6 0 6 7 47 16
2008 EG 17 28 19 25 11 0 0 36 44 36
2008 EG-02 0 15 15 46 23 0 0 69 15 13
2008 EG-04 25 31 25 13 6 0 0 19 56 16

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 5 17 32 27 19 0 0 46 22 59
2018 EG-02 5 10 29 33 24 0 0 57 14 21
2018 EG-05 6 12 53 24 6 0 0 29 18 17
2017 EG 3 20 31 29 15 0 2 45 23 63
2017 EG-02 6 18 27 33 15 0 0 48 24 33
2017 EG-04 0 11 50 20 10 0 10 33 12 10
2017 EG-05 0 14 31 28 28 0 0 55 14 13
2014 EG 6 10 34 32 14 2 2 48 17 62
2014 EG-02 7 0 33 30 22 4 4 56 8 27
2014 EG-05 10 10 40 35 5 0 0 40 20 20
2011 EG 2 19 30 23 21 0 4 47 22 47
2011 EG-02 0 0 19 44 38 0 0 81 0 16
2011 EG-04 0 19 44 13 19 0 6 33 20 16
2008 EG 3 11 28 39 14 3 3 56 15 36
2008 EG-02 0 0 15 62 15 0 8 83 0 13
2008 EG-04 6 19 25 25 19 6 0 47 27 16

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 15 22 32 22 8 0 0 31 37 59
2018 EG-02 19 14 38 10 19 0 0 29 33 21
2018 EG-05 12 35 35 18 0 0 0 18 47 17
2017 EG 18 21 32 14 14 0 2 28 40 63
2017 EG-02 24 27 15 15 18 0 0 33 52 33
2017 EG-04 10 31 40 0 10 0 10 11 45 10
2017 EG-05 14 0 45 28 14 0 0 42 14 13
2014 EG 16 23 23 16 18 3 2 35 41 62
2014 EG-02 19 15 22 4 30 7 4 38 38 27
2014 EG-05 15 20 30 25 10 0 0 35 35 20
2011 EG 6 21 40 19 11 0 2 30 28 47
2011 EG-02 6 0 25 50 19 0 0 69 6 16
2011 EG-04 6 19 63 0 13 0 0 13 25 16
2008 EG 14 20 14 31 11 0 9 47 38 35
2008 EG-02 0 8 15 46 23 0 8 75 8 13
2008 EG-04 20 33 13 13 7 0 13 23 62 15

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 7 10 32 12 34 0 5 48 18 59
2018 EG-02 5 0 24 5 62 0 5 70 5 21
2018 EG-05 6 29 53 6 0 0 6 6 38 17
2017 EG 11 17 18 22 23 2 8 50 31 62
2017 EG-02 3 9 13 22 41 3 9 71 14 32
2017 EG-04 10 40 10 10 10 0 20 25 63 10
2017 EG-05 14 21 31 28 7 0 0 35 35 13
2014 EG 8 11 19 24 31 2 5 58 21 62
2014 EG-02 4 7 15 15 48 0 11 71 13 27
2014 EG-05 10 10 35 30 15 0 0 45 20 20
2011 EG 15 10 19 23 27 0 6 53 27 48
2011 EG-02 6 0 6 25 63 0 0 88 6 16
2011 EG-04 6 6 44 19 13 0 13 36 14 16
2008 EG 8 8 28 31 17 6 3 52 18 36
2008 EG-02 0 0 8 46 23 15 8 90 0 13
2008 EG-04 6 19 38 25 13 0 0 38 25 16

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 12 19 27 19 17 0 7 38 33 59
2018 EG-02 5 10 29 29 14 0 14 50 17 21
2018 EG-05 18 29 41 0 12 0 0 12 47 17
2017 EG 9 28 24 15 17 2 5 34 40 62
2017 EG-02 6 19 19 22 28 3 3 53 27 32
2017 EG-04 20 40 0 20 10 0 10 33 67 10
2017 EG-05 7 49 31 7 7 0 0 14 55 13
2014 EG 13 21 31 14 16 3 2 32 36 62
2014 EG-02 7 7 30 15 30 7 4 50 17 27
2014 EG-05 15 30 35 15 5 0 0 20 45 20

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 17 43 16 21 3 0 0 60 24 58
2018 EG-02 14 38 19 24 5 0 0 52 29 21
2018 EG-05 6 53 24 18 0 0 0 59 18 17
2017 EG 22 39 5 20 15 0 0 60 35 63
2017 EG-02 12 30 3 27 27 0 0 42 55 33
2017 EG-04 30 40 10 11 10 0 0 69 21 10
2017 EG-05 38 42 7 14 0 0 0 79 14 13
2014 EG 31 34 11 16 8 0 0 64 24 62
2014 EG-02 26 30 15 22 7 0 0 56 30 27
2014 EG-05 40 40 0 15 5 0 0 80 20 20

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 14 47 21 16 3 0 0 60 19 58
2018 EG-02 10 43 24 19 5 0 0 52 24 21
2018 EG-05 12 53 24 12 0 0 0 65 12 17
2017 EG 35 32 14 12 8 0 0 67 20 63
2017 EG-02 15 33 18 21 12 0 0 48 33 33
2017 EG-04 60 10 21 10 0 0 0 69 10 10
2017 EG-05 51 42 0 0 7 0 0 93 7 13
2014 EG 42 31 12 11 5 0 0 72 16 62
2014 EG-02 44 30 4 15 7 0 0 74 22 27
2014 EG-05 40 45 5 5 5 0 0 85 10 20

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 14 47 24 14 2 0 0 60 16 58
2018 EG-02 14 43 19 19 5 0 0 57 24 21
2018 EG-05 6 47 47 0 0 0 0 53 0 17

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 29 44 24 0 3 0 0 73 3 59
2018 EG-02 29 38 24 0 10 0 0 67 10 21
2018 EG-05 12 53 35 0 0 0 0 65 0 17
2017 EG 35 27 14 6 8 8 3 69 15 63
2017 EG-02 36 15 15 9 12 6 6 59 24 33
2017 EG-04 20 30 11 10 10 20 0 62 25 10
2017 EG-05 31 55 7 0 0 7 0 93 0 13
2014 EG 40 32 13 5 5 5 0 76 10 62
2014 EG-02 41 33 15 4 7 0 0 74 11 27
2014 EG-05 45 35 5 0 0 15 0 94 0 20

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 22 60 12 3 2 0 0 83 5 58
2018 EG-02 14 62 14 5 5 0 0 76 10 21
2018 EG-05 18 65 12 6 0 0 0 82 6 17
2017 EG 33 36 15 5 6 5 0 73 11 63
2017 EG-02 27 30 21 6 12 3 0 59 19 33
2017 EG-04 20 50 11 0 0 20 0 87 0 10
2017 EG-05 38 49 7 7 0 0 0 86 7 13
2014 EG 31 50 10 3 5 2 0 82 8 62
2014 EG-02 33 48 11 4 4 0 0 81 7 27
2014 EG-05 25 55 10 0 5 5 0 84 5 20
2011 EG 38 25 23 6 4 4 0 65 11 48
2011 EG-02 38 31 13 13 6 0 0 69 19 16
2011 EG-04 31 25 31 0 6 6 0 60 7 16

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 32 44 12 8 3 0 0 76 12 59
2018 EG-02 24 43 19 5 10 0 0 67 14 21
2018 EG-05 29 47 6 18 0 0 0 76 18 17
2017 EG 35 46 6 8 5 2 0 82 12 63
2017 EG-02 33 39 9 9 9 0 0 73 18 33
2017 EG-04 40 50 10 0 0 0 0 90 0 10
2017 EG-05 31 62 0 7 0 0 0 93 7 13
2014 EG 45 37 10 7 2 0 0 82 8 62
2014 EG-02 52 41 0 4 4 0 0 93 7 27
2014 EG-05 35 45 20 0 0 0 0 80 0 20
2011 EG 42 33 10 10 2 2 0 77 13 48
2011 EG-02 44 31 13 13 0 0 0 75 13 16
2011 EG-04 44 31 13 13 0 0 0 75 13 16
2008 EG 36 42 11 3 6 0 3 80 9 36
2008 EG-02 54 38 0 8 0 0 0 92 8 13
2008 EG-04 13 56 19 0 13 0 0 69 13 16

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 9 19 37 21 11 4 0 29 33 57
2018 EG-02 10 20 40 25 5 0 0 30 30 20
2018 EG-05 0 6 65 18 0 12 0 7 20 17
2017 EG 19 25 12 24 15 3 2 46 41 63
2017 EG-02 9 12 9 39 27 3 0 22 69 33
2017 EG-04 30 10 20 21 0 10 10 50 26 10
2017 EG-05 38 42 14 0 7 0 0 79 7 13
2014 EG 26 32 16 11 10 3 2 61 22 62
2014 EG-02 26 26 19 15 15 0 0 52 30 27
2014 EG-05 30 40 5 10 5 5 5 78 17 20

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 24 44 12 17 3 0 0 68 20 59
2018 EG-02 14 57 10 10 10 0 0 71 19 21
2018 EG-05 6 41 12 41 0 0 0 47 41 17
2017 EG 27 36 9 14 6 6 2 68 22 62
2017 EG-02 25 41 3 16 13 3 0 68 29 32
2017 EG-04 10 20 21 20 0 20 10 42 28 10
2017 EG-05 21 45 21 7 0 7 0 70 7 13
2014 EG 27 37 16 8 5 6 0 69 14 62
2014 EG-02 33 33 11 7 4 11 0 75 13 27
2014 EG-05 15 45 20 10 5 5 0 63 16 20
2011 EG 33 27 19 6 8 6 0 64 16 48
2011 EG-02 31 19 25 13 13 0 0 50 25 16
2011 EG-04 31 38 13 0 6 13 0 79 7 16
2008 EG 22 39 14 14 6 3 3 65 21 36
2008 EG-02 23 23 15 23 8 8 0 50 33 13
2008 EG-04 6 63 19 13 0 0 0 69 13 16

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 26 33 33 7 2 0 0 59 9 58
2018 EG-02 14 38 33 10 5 0 0 52 14 21
2018 EG-05 24 29 41 6 0 0 0 53 6 17

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 10 24 29 17 14 7 0 36 33 59
2018 EG-02 14 14 29 14 24 5 0 30 40 21
2018 EG-05 0 24 41 29 0 6 0 25 31 17
2017 EG 17 30 11 14 24 5 0 48 40 63
2017 EG-02 18 12 6 21 42 0 0 30 64 33
2017 EG-04 10 40 10 10 10 20 0 63 25 10
2017 EG-05 21 35 31 0 7 7 0 60 7 13
2014 EG 16 24 21 10 15 14 0 47 29 62
2014 EG-02 22 15 26 7 15 15 0 43 26 27
2014 EG-05 5 40 15 15 10 15 0 53 29 20
2011 EG 8 33 33 13 10 0 2 43 23 48
2011 EG-02 6 19 50 13 13 0 0 25 25 16
2011 EG-04 13 31 31 13 6 0 6 47 20 16

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 12 88 59
2018 EG-02 24 76 21

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 14 20 34 10 5 14 3 41 18 59
2018 EG-02 14 10 38 14 5 14 5 29 24 21
2018 EG-05 0 24 41 12 6 18 0 29 21 17
2017 EG 19 18 20 13 9 15 6 47 28 63
2017 EG-02 15 18 21 15 12 12 6 41 33 33
2017 EG-04 30 20 21 10 0 10 10 62 12 10
2017 EG-05 14 7 14 17 14 28 7 32 47 13
2014 EG 13 19 19 10 8 21 10 46 26 62
2014 EG-02 11 33 15 11 11 4 15 55 27 27
2014 EG-05 10 5 25 15 0 40 5 27 27 20

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 29 24 29 10 5 3 0 54 16 59
2018 EG-02 24 24 29 14 5 5 0 50 20 21
2018 EG-05 18 24 41 6 6 6 0 44 13 17
2017 EG 25 28 30 8 3 6 0 56 11 63
2017 EG-02 24 24 30 9 6 6 0 52 16 33
2017 EG-04 30 31 40 0 0 0 0 60 0 10
2017 EG-05 14 38 28 14 0 7 0 55 15 13
2014 EG 26 26 23 12 3 10 2 58 17 62
2014 EG-02 33 30 19 11 4 0 4 65 15 27
2014 EG-05 15 35 25 10 5 10 0 56 17 20
2011 EG 19 38 17 10 8 4 4 61 20 48
2011 EG-02 0 50 19 13 6 6 6 57 21 16
2011 EG-04 25 31 13 13 13 6 0 60 27 16

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 11 25 33 5 4 16 7 45 11 57
2018 EG-02 14 19 24 5 5 19 14 50 14 21
2018 EG-05 0 24 47 6 6 18 0 29 14 17
2017 EG 12 24 24 6 5 20 9 51 15 63
2017 EG-02 9 15 30 9 9 12 15 33 25 33
2017 EG-04 20 20 31 10 0 20 0 50 12 10
2017 EG-05 14 31 14 0 0 35 7 76 0 13
2014 EG 24 19 19 3 2 21 11 64 8 62
2014 EG-02 33 22 19 7 0 7 11 68 9 27
2014 EG-05 20 20 15 0 0 35 10 73 0 20

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 28 24 31 7 2 5 3 57 9 58
2018 EG-02 24 29 24 5 5 5 10 61 11 21
2018 EG-05 18 18 47 12 0 6 0 38 13 17
2017 EG 31 25 23 6 5 9 2 62 12 62
2017 EG-02 21 27 21 12 9 6 3 53 23 33
2017 EG-04 30 20 40 0 0 10 0 55 0 10
2017 EG-05 33 30 22 0 0 15 0 74 0 12
2014 EG 33 25 16 8 0 15 3 70 10 61
2014 EG-02 42 23 12 12 0 8 4 74 13 26
2014 EG-05 30 35 15 5 0 15 0 76 6 20
2011 EG 31 35 17 2 2 8 4 76 5 48
2011 EG-02 25 44 13 0 0 13 6 85 0 16
2011 EG-04 31 31 19 6 6 6 0 67 13 16
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 26 29 28 9 7 2 0 56 16 58
2018 EG-02 29 24 24 14 10 0 0 52 24 21
2018 EG-05 18 41 35 0 0 6 0 63 0 17
2017 EG 50 21 11 8 9 2 0 72 17 63
2017 EG-02 33 21 15 9 18 3 0 56 28 33
2017 EG-04 50 20 21 10 0 0 0 69 10 10
2017 EG-05 79 14 0 7 0 0 0 93 7 13

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 20 42 24 8 2 3 0 65 11 59
2018 EG-02 19 33 33 0 5 10 0 58 5 21
2018 EG-05 12 53 18 18 0 0 0 65 18 17
2017 EG 14 37 23 9 9 8 0 56 20 63
2017 EG-02 9 30 24 15 12 9 0 43 30 33
2017 EG-04 10 40 30 0 20 0 0 50 20 10
2017 EG-05 7 65 7 7 0 14 0 84 8 13

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 22 34 15 20 8 0 0 56 29 59
2018 EG-02 24 43 5 14 14 0 0 67 29 21
2018 EG-05 12 29 29 29 0 0 0 41 29 17
2017 EG 20 32 18 17 12 0 0 52 29 63
2017 EG-02 21 24 21 21 12 0 0 45 33 33
2017 EG-04 10 40 21 10 20 0 0 50 30 10
2017 EG-05 14 35 21 17 14 0 0 49 31 13

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 15 24 19 17 25 0 0 39 42 59
2018 EG-02 19 14 24 14 29 0 0 33 43 21
2018 EG-05 6 35 18 24 18 0 0 41 41 17
2017 EG 26 26 14 14 18 2 0 54 32 63
2017 EG-02 33 27 15 3 18 3 0 63 22 33
2017 EG-04 0 20 10 40 30 0 0 20 70 10
2017 EG-05 45 21 7 14 14 0 0 65 28 13

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 15 22 24 25 14 0 0 37 39 59
2018 EG-02 5 29 29 29 10 0 0 33 38 21
2018 EG-05 18 12 24 35 12 0 0 29 47 17
2017 EG 15 18 36 14 17 0 0 33 30 63
2017 EG-02 18 18 21 15 27 0 0 36 42 33
2017 EG-04 20 20 60 0 0 0 0 40 0 10
2017 EG-05 14 21 51 7 7 0 0 35 14 13

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 19 25 37 7 10 0 2 45 17 59
2018 EG-02 14 29 38 10 10 0 0 43 19 21
2018 EG-05 12 24 53 6 6 0 0 35 12 17
2017 EG 17 32 24 18 6 0 3 51 25 63
2017 EG-02 24 12 18 27 12 0 6 39 42 33
2017 EG-04 10 60 31 0 0 0 0 69 0 10
2017 EG-05 14 49 31 7 0 0 0 62 7 13

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 19 15 27 20 19 0 0 34 39 59
2018 EG-02 10 19 29 10 33 0 0 29 43 21
2018 EG-05 18 12 29 29 12 0 0 29 41 17
2017 EG 17 28 17 20 18 0 0 45 38 63
2017 EG-02 21 18 9 21 30 0 0 39 52 33
2017 EG-04 30 20 21 30 0 0 0 50 30 10
2017 EG-05 7 42 31 14 7 0 0 49 21 13

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 53 19 8 5 3 0 12 81 10 59
2018 EG-02 48 14 5 0 5 0 29 87 7 21
2018 EG-05 53 18 18 6 6 0 0 71 12 17
2017 EG 46 24 5 6 0 0 20 87 8 63
2017 EG-02 55 12 3 3 0 0 27 92 4 33
2017 EG-04 50 31 10 0 0 0 10 89 0 10
2017 EG-05 35 38 7 0 0 0 21 91 0 13

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 41 20 25 5 8 0 0 61 14 59
2018 EG-02 52 14 19 0 14 0 0 67 14 21
2018 EG-05 35 18 35 6 6 0 0 53 12 17
2017 EG 34 28 25 5 5 2 2 64 10 61
2017 EG-02 38 25 22 6 3 3 3 67 10 32
2017 EG-05 42 31 28 0 0 0 0 72 0 13

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 22 46 19 10 3 0 0 68 14 59
2018 EG-02 33 48 10 5 5 0 0 81 10 21
2018 EG-05 12 24 41 18 6 0 0 35 24 17
2017 EG 28 33 23 11 3 0 2 62 14 61
2017 EG-02 23 35 19 13 6 0 3 60 20 31
2017 EG-04 40 30 20 10 0 0 0 70 10 10
2017 EG-05 31 28 28 14 0 0 0 58 14 13

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 22 39 22 14 3 0 0 61 17 59
2018 EG-02 38 38 14 10 0 0 0 76 10 21
2018 EG-05 0 41 41 12 6 0 0 41 18 17
2017 EG 25 37 15 12 6 0 5 64 19 62
2017 EG-02 34 22 19 9 6 0 9 62 17 32
2017 EG-04 20 60 10 10 0 0 0 80 10 10
2017 EG-05 21 38 21 14 7 0 0 58 21 13

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 26 41 12 16 5 0 0 67 21 58
2018 EG-02 40 40 10 10 0 0 0 80 10 20
2018 EG-05 0 35 18 35 12 0 0 35 47 17
2017 EG 28 35 14 15 6 0 2 64 22 62
2017 EG-02 34 28 9 16 9 0 3 65 26 32
2017 EG-04 30 40 10 20 0 0 0 70 20 10
2017 EG-05 14 45 21 14 7 0 0 58 21 13

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 28 33 26 9 5 0 0 60 14 58
2018 EG-02 40 30 15 5 10 0 0 70 15 20
2018 EG-05 6 35 35 24 0 0 0 41 24 17
2017 EG 28 45 8 11 6 0 2 75 17 61
2017 EG-02 38 34 3 13 9 0 3 74 23 32
2017 EG-05 21 65 7 0 7 0 0 86 7 13

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 46 32 10 8 2 0 2 79 10 59
2018 EG-02 43 29 10 14 5 0 0 71 19 21
2018 EG-05 35 41 12 6 0 0 6 81 6 17
2017 EG 42 28 18 8 3 0 2 71 11 63
2017 EG-02 39 30 18 6 3 0 3 72 9 33
2017 EG-04 50 20 20 10 0 0 0 70 10 10
2017 EG-05 51 21 21 0 7 0 0 72 7 13

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 69 19 5 3 2 0 2 90 5 59
2018 EG-02 71 14 5 10 0 0 0 86 10 21
2018 EG-05 59 35 6 0 0 0 0 94 0 17

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 69 19 9 0 3 0 0 88 3 58
2018 EG-02 70 10 10 0 10 0 0 80 10 20
2018 EG-05 59 35 6 0 0 0 0 94 0 17
2017 EG 70 17 6 2 2 2 3 90 3 63
2017 EG-02 58 27 6 3 3 0 3 88 6 33
2017 EG-04 70 10 10 0 0 0 10 89 0 10
2017 EG-05 93 0 7 0 0 0 0 93 0 13

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 36 39 14 8 3 0 0 75 12 59
2018 EG-02 29 38 24 5 5 0 0 67 10 21
2018 EG-05 53 35 12 0 0 0 0 88 0 17
2017 EG 42 32 15 8 2 0 2 75 9 63
2017 EG-02 27 33 21 12 3 0 3 63 16 33
2017 EG-04 69 21 10 0 0 0 0 90 0 10
2017 EG-05 51 28 14 7 0 0 0 79 7 13

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 44 25 17 5 7 0 2 71 12 59
2018 EG-02 57 19 5 5 10 0 5 80 15 21
2018 EG-05 35 35 29 0 0 0 0 71 0 17
2017 EG 50 24 12 6 3 3 2 77 10 62
2017 EG-02 44 16 22 9 6 0 3 61 16 32
2017 EG-04 70 20 0 0 0 10 0 100 0 10
2017 EG-05 49 38 7 7 0 0 0 86 7 13

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 53 10 3 2 2 0 31 90 5 59
2018 EG-02 48 5 0 5 5 0 38 85 15 21
2018 EG-05 65 0 6 0 0 0 29 92 0 17
2017 EG 47 13 2 0 2 0 37 95 2 63
2017 EG-02 48 3 0 0 3 0 45 94 6 33
2017 EG-04 60 0 0 0 0 0 40 100 0 10
2017 EG-05 42 31 0 0 0 0 28 100 0 13

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 63 23 5 5 0 0 4 89 5 57
2018 EG-02 74 21 0 0 0 0 5 100 0 19
2018 EG-05 53 29 6 12 0 0 0 82 12 17
2017 EG 64 13 14 0 0 0 10 84 0 62
2017 EG-02 70 12 9 0 0 0 9 90 0 33
2017 EG-04 69 0 0 0 0 0 31 100 0 10
2017 EG-05 58 17 25 0 0 0 0 75 0 12

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 47 19 19 2 10 0 3 68 12 59
2018 EG-02 52 10 14 0 24 0 0 62 24 21
2018 EG-05 47 12 29 6 0 0 6 63 6 17
2017 EG 59 14 11 8 8 0 2 74 15 63
2017 EG-02 58 12 12 6 9 0 3 72 16 33
2017 EG-04 30 10 21 20 20 0 0 40 40 10
2017 EG-05 72 21 0 7 0 0 0 93 7 13

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 54 25 16 4 0 0 2 80 4 57
2018 EG-02 74 16 11 0 0 0 0 89 0 19
2018 EG-05 47 24 18 6 0 0 6 75 6 17
2017 EG 51 23 18 5 2 2 0 75 6 63
2017 EG-02 42 33 15 3 3 3 0 78 6 33
2017 EG-04 50 10 40 0 0 0 0 60 0 10
2017 EG-05 58 21 14 7 0 0 0 79 7 13

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 14 32 34 12 8 0 0 46 20 59
2018 EG-02 10 38 33 10 10 0 0 48 19 21
2018 EG-05 12 12 59 18 0 0 0 24 18 17
2017 EG 9 24 41 12 14 0 0 33 26 63
2017 EG-02 9 33 36 12 9 0 0 42 21 33
2017 EG-04 10 10 50 10 20 0 0 20 30 10
2017 EG-05 14 28 45 14 0 0 0 42 14 13

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 12 26 36 19 7 0 0 26 38 58
2018 EG-02 15 20 45 15 5 0 0 20 35 20
2018 EG-05 0 41 41 12 6 0 0 18 41 17
2017 EG 14 17 41 15 14 0 0 29 30 63
2017 EG-02 15 12 39 21 12 0 0 33 27 33
2017 EG-04 10 30 40 0 20 0 0 20 40 10
2017 EG-05 7 14 51 14 14 0 0 28 21 13
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 15 24 20 20 19 2 0 16 84 59
2018 EG-02 14 24 19 29 14 0 0 14 86 21
2018 EG-05 12 18 24 18 24 6 0 13 88 17
2017 EG 39 23 14 5 17 3 0 40 60 63
2017 EG-02 55 18 9 3 12 3 0 56 44 33
2017 EG-04 0 10 20 0 60 10 0 0 100 10
2017 EG-05 38 28 21 7 7 0 0 38 62 13

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 EG 18 49
2018 EG-02 6 18
2018 EG-05 36 14
2017 EG 32 36
2017 EG-02 21 14

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 EG 47 49
2018 EG-02 33 18
2018 EG-05 57 14
2017 EG 32 36
2017 EG-02 36 14

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 EG 53 49
2018 EG-02 56 18
2018 EG-05 57 14
2017 EG 16 36
2017 EG-02 14 14

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 EG 39 49
2018 EG-02 17 18
2018 EG-05 64 14
2017 EG 49 36
2017 EG-02 36 14

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 EG 6 49
2018 EG-02 11 18
2018 EG-05 7 14
2017 EG 5 36
2017 EG-02 7 14

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 EG 47 49
2018 EG-02 39 18
2018 EG-05 64 14

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 EG 37 49
2018 EG-02 33 18
2018 EG-05 43 14
2017 EG 48 36
2017 EG-02 50 14

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 EG 6 56 8 6 6 17 48
2018 EG-02 12 65 12 6 6 0 17
2018 EG-05 0 43 0 14 14 29 14
2017 EG 9 51 14 11 3 13 36
2017 EG-02 0 71 7 0 7 14 14

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 17 83 47
2018 EG-02 18 82 17
2018 EG-05 15 85 13

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 42 17 8 7 17 0 8 65 26 59
2018 EG-02 43 5 5 5 19 0 24 63 31 21
2018 EG-05 18 35 18 18 12 0 0 53 29 17

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 14 20 12 14 33 0 6 37 50 49
2018 EG-02 11 22 6 17 33 0 11 38 56 18
2018 EG-05 0 21 14 21 36 0 7 23 62 14
2017 EG 10 16 8 26 26 0 14 30 61 37
2017 EG-02 0 14 0 21 43 0 21 18 82 14

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EG 4 14 10 29 39 0 4 19 70 49
2018 EG-02 0 22 6 28 39 0 6 24 71 18
2018 EG-05 0 14 0 43 36 0 7 15 85 14
2017 EG 0 3 8 16 55 0 19 3 87 37
2017 EG-02 0 0 0 21 57 0 21 0 100 14
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