2018 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - ED

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 49 45 4 1 0 0 0 95 1 73
2018 ED-01 47 47 4 2 0 0 0 94 2 53
2017 ED 56 40 2 3 0 0 0 96 3 111
2017 ED-01 58 37 3 3 0 0 0 95 3 79
2017 ED-04 59 41 0 0 0 0 0 100 0 10
2014 ED 55 34 6 1 4 0 0 89 5 108
2014 ED-01 53 36 7 1 3 0 0 89 4 92
2011 ED 61 30 7 2 0 0 0 90 2 84
2011 ED-01 64 24 9 3 0 0 0 88 3 66
2008 ED 59 31 6 2 2 0 0 91 3 64
2008 ED-01 59 35 3 0 3 0 0 95 3 37

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 18 39 22 11 11 0 0 57 22 74
2018 ED-01 15 38 17 15 13 0 0 54 29 52
2017 ED 33 33 5 17 12 0 0 66 28 111
2017 ED-01 30 30 5 19 15 0 0 61 34 79
2017 ED-04 29 39 10 22 0 0 0 68 22 10

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 72 23 4 0 1 0 0 95 1 75
2018 ED-01 68 26 4 0 2 0 0 94 2 53
2017 ED 72 25 2 1 0 0 0 97 1 110
2017 ED-01 72 26 1 1 0 0 0 97 1 78
2017 ED-04 90 10 0 0 0 0 0 100 0 10
2014 ED 76 21 4 0 0 0 0 96 0 107
2014 ED-01 76 21 3 0 0 0 0 97 0 92
2011 ED 75 23 2 0 0 0 0 98 0 83
2011 ED-01 74 23 3 0 0 0 0 97 0 66

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 53 39 7 0 1 0 0 92 1 74
2018 ED-01 48 42 8 0 2 0 0 90 2 52
2017 ED 56 37 4 2 1 0 0 94 3 110
2017 ED-01 55 36 5 3 1 0 0 91 4 78
2017 ED-04 59 41 0 0 0 0 0 100 0 10
2014 ED 64 26 6 3 1 0 0 90 4 108
2014 ED-01 64 26 7 3 0 0 0 90 3 92
2011 ED 56 40 2 1 0 0 0 96 1 84
2011 ED-01 56 39 3 2 0 0 0 95 2 66
2008 ED 58 34 5 2 2 0 0 92 3 64
2008 ED-01 57 38 3 0 3 0 0 95 3 37

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 23 31 16 19 11 1 0 54 30 75
2018 ED-01 19 34 15 21 11 0 0 53 32 53
2017 ED 33 27 16 13 11 0 0 60 24 111
2017 ED-01 27 27 18 15 14 0 0 53 29 79
2017 ED-04 59 10 10 22 0 0 0 68 22 10
2014 ED 31 31 12 12 12 1 0 64 24 108
2014 ED-01 33 33 12 11 11 1 0 66 22 92
2011 ED 36 35 14 14 1 0 0 70 15 84
2011 ED-01 32 35 18 14 2 0 0 67 15 66

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 17 41 9 20 12 0 0 59 32 75
2018 ED-01 13 42 11 21 13 0 0 55 34 53
2017 ED 33 32 13 10 12 0 0 65 22 110
2017 ED-01 28 29 14 13 15 0 0 58 28 78
2017 ED-04 49 41 0 10 0 0 0 90 10 10
2014 ED 30 31 17 9 13 0 0 61 22 108
2014 ED-01 29 33 18 8 12 0 0 62 20 92
2011 ED 36 36 17 8 4 0 0 71 12 84
2011 ED-01 36 30 21 9 3 0 0 67 12 66
2008 ED 25 42 11 14 6 2 0 68 21 64
2008 ED-01 35 38 5 14 5 3 0 75 19 37

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 32 32 12 8 8 4 3 70 17 74
2018 ED-01 33 31 15 10 4 6 2 69 15 52
2017 ED 41 21 17 7 11 3 0 64 19 111
2017 ED-01 37 21 18 9 13 3 0 60 22 79
2017 ED-04 49 10 20 0 12 10 0 65 13 10
2014 ED 33 21 19 11 12 3 1 57 24 108
2014 ED-01 33 22 18 12 12 2 1 56 25 92
2011 ED 36 30 14 10 2 7 1 71 13 84
2011 ED-01 33 30 15 12 3 5 2 68 16 66
2008 ED 25 31 14 17 8 5 0 59 26 64
2008 ED-01 30 30 14 14 5 8 0 65 21 37
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 31 39 4 15 9 0 1 71 25 74
2018 ED-01 25 44 4 17 8 0 2 71 25 52
2017 ED 38 30 10 14 6 3 0 69 21 111
2017 ED-01 33 28 11 17 9 3 0 62 26 79
2017 ED-04 49 41 10 0 0 0 0 90 0 10
2014 ED 41 28 6 11 15 0 0 69 26 108
2014 ED-01 41 25 7 13 14 0 0 66 27 92
2011 ED 30 32 11 11 14 1 1 63 26 84
2011 ED-01 29 33 9 12 15 0 2 63 28 66
2008 ED 44 31 8 11 2 5 0 79 13 64
2008 ED-01 51 30 3 8 3 5 0 86 11 37

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 27 38 14 15 7 0 0 65 22 74
2018 ED-01 23 42 13 15 6 0 0 65 21 52
2017 ED 40 28 10 8 12 0 2 70 20 111
2017 ED-01 35 29 9 12 15 0 0 64 27 79
2017 ED-04 49 41 10 0 0 0 0 90 0 10
2014 ED 41 29 6 9 13 2 0 71 23 108
2014 ED-01 41 28 5 11 12 2 0 71 23 92
2011 ED 27 38 7 10 14 2 1 68 25 84
2011 ED-01 29 38 5 11 17 0 2 68 28 66
2008 ED 38 25 14 13 11 0 0 63 23 64
2008 ED-01 51 24 3 14 8 0 0 76 22 37

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 31 31 7 19 12 0 0 62 31 74
2018 ED-01 29 31 6 23 12 0 0 60 35 52
2017 ED 46 22 12 9 12 0 0 67 21 111
2017 ED-01 45 14 15 10 15 0 0 59 26 79
2017 ED-04 59 29 0 12 0 0 0 88 12 10
2014 ED 43 31 4 8 14 0 1 74 22 108
2014 ED-01 42 29 4 10 13 0 1 73 23 92

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 17 25 17 21 9 9 0 47 34 75
2018 ED-01 15 19 21 23 11 11 0 38 38 53
2017 ED 27 30 11 12 12 8 1 62 26 111
2017 ED-01 20 27 15 14 14 9 1 52 31 79
2017 ED-04 49 41 0 10 0 0 0 90 10 10
2014 ED 29 30 12 10 8 11 0 66 21 108
2014 ED-01 29 25 13 12 9 12 0 62 23 92
2011 ED 27 27 18 12 11 5 0 58 24 84
2011 ED-01 27 27 18 11 11 6 0 58 23 66

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 16 29 12 21 17 4 0 47 40 75
2018 ED-01 15 26 13 21 21 4 0 43 43 53
2017 ED 24 28 14 18 13 2 1 53 32 111
2017 ED-01 19 24 16 24 14 1 1 44 39 79
2017 ED-04 39 29 20 12 0 0 0 68 12 10
2014 ED 23 34 18 11 11 3 0 59 23 108
2014 ED-01 24 32 18 12 12 2 0 57 24 92
2011 ED 30 27 14 14 13 1 0 58 28 84
2011 ED-01 30 27 15 14 12 2 0 58 26 66
2008 ED 27 33 11 11 16 3 0 61 27 64
2008 ED-01 32 27 8 5 22 5 0 63 29 37

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 11 27 13 28 13 8 0 41 45 75
2018 ED-01 8 25 15 28 15 9 0 35 48 53
2017 ED 18 24 10 28 14 5 1 44 45 110
2017 ED-01 14 19 8 35 18 5 1 36 56 78
2017 ED-04 20 39 20 22 0 0 0 59 22 10
2014 ED 19 27 17 16 18 4 0 48 35 108
2014 ED-01 20 25 18 15 17 4 0 47 34 92
2011 ED 18 25 15 25 14 2 0 44 40 84
2011 ED-01 17 26 17 23 15 3 0 44 39 66
2008 ED 14 29 17 22 10 6 2 47 34 63
2008 ED-01 17 25 11 25 11 8 3 47 41 36

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 11 31 5 23 27 4 0 43 51 75
2018 ED-01 9 28 6 21 32 4 0 39 55 53
2017 ED 20 22 13 25 18 3 1 43 44 111
2017 ED-01 15 16 15 28 21 3 1 33 51 79
2017 ED-04 39 29 10 22 0 0 0 68 22 10
2014 ED 17 27 15 19 17 6 0 47 38 108
2014 ED-01 15 26 15 21 16 7 0 44 40 92
2011 ED 18 29 11 27 13 2 0 48 41 84
2011 ED-01 18 30 12 24 12 3 0 50 38 66
2008 ED 17 31 14 20 17 0 0 48 38 64
2008 ED-01 22 27 16 16 19 0 0 49 35 37
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 16 34 14 22 15 0 0 50 36 74
2018 ED-01 15 32 13 25 15 0 0 47 40 53
2017 ED 25 31 14 13 16 0 0 57 29 111
2017 ED-01 25 29 13 15 18 0 0 54 33 79
2017 ED-04 49 29 10 12 0 0 0 78 12 10
2014 ED 26 35 13 12 12 1 1 62 25 108
2014 ED-01 26 36 11 13 12 1 1 63 26 92
2011 ED 23 30 8 24 13 2 0 54 38 84
2011 ED-01 23 29 9 23 14 3 0 53 38 66

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 27 47 14 12 0 0 0 74 12 74
2018 ED-01 25 45 17 13 0 0 0 70 13 53
2017 ED 40 33 7 15 4 0 0 74 19 111
2017 ED-01 38 32 8 19 4 0 0 69 23 79
2017 ED-04 49 32 10 10 0 0 0 80 10 10

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 9 20 11 28 24 7 0 32 57 74
2018 ED-01 6 17 13 29 29 6 0 24 61 52
2017 ED 8 22 12 22 21 14 3 35 51 111
2017 ED-01 6 15 10 25 27 14 3 26 62 79
2017 ED-04 0 68 20 12 0 0 0 68 12 10
2014 ED 13 18 17 11 24 17 1 37 43 108
2014 ED-01 13 15 15 13 25 17 1 35 47 92

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 27 38 9 18 8 0 0 65 26 74
2018 ED-01 25 40 12 15 8 0 0 65 23 52
2017 ED 33 33 12 9 13 0 1 66 22 111
2017 ED-01 33 29 9 10 18 0 1 63 28 79
2017 ED-04 49 41 10 0 0 0 0 90 0 10
2014 ED 35 32 11 9 12 0 0 68 21 108
2014 ED-01 35 33 10 11 12 0 0 67 23 92
2011 ED 26 33 11 13 13 2 1 62 27 84
2011 ED-01 23 33 14 14 14 2 2 58 28 66
2008 ED 39 20 11 19 9 0 2 60 29 64
2008 ED-01 51 19 8 14 5 0 3 72 19 37

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 16 41 9 19 14 0 1 58 33 74
2018 ED-01 15 42 9 21 13 0 0 57 34 53
2017 ED 16 40 13 16 13 1 2 58 29 111
2017 ED-01 11 39 13 19 14 1 3 53 34 79
2017 ED-04 32 39 20 0 10 0 0 71 10 10
2014 ED 17 42 7 18 16 0 0 59 34 107
2014 ED-01 18 41 8 18 16 0 0 58 34 91
2011 ED 37 31 13 14 4 0 1 69 18 84
2011 ED-01 38 29 15 14 5 0 0 67 18 66
2008 ED 14 38 14 23 11 0 0 52 34 64
2008 ED-01 19 32 19 27 3 0 0 51 30 37

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 78 21 0 1 0 0 0 99 1 73
2018 ED-01 74 25 0 2 0 0 0 98 2 53
2017 ED 71 23 5 1 0 0 0 94 1 111
2017 ED-01 70 25 5 0 0 0 0 95 0 79
2017 ED-04 78 10 12 0 0 0 0 88 0 10
2014 ED 74 22 4 0 0 0 0 96 0 108
2014 ED-01 75 22 3 0 0 0 0 97 0 92
2011 ED 73 23 2 2 0 0 0 95 2 84
2011 ED-01 71 24 2 3 0 0 0 95 3 66
2008 ED 70 20 6 2 2 0 0 91 3 64
2008 ED-01 76 16 5 0 3 0 0 92 3 37

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 78 19 0 1 1 0 0 97 3 74
2018 ED-01 75 21 0 2 2 0 0 96 4 53
2017 ED 77 22 0 2 0 0 0 98 2 111
2017 ED-01 76 21 0 3 0 0 0 97 3 79
2017 ED-04 90 10 0 0 0 0 0 100 0 10
2014 ED 81 12 6 2 0 0 0 93 2 108
2014 ED-01 80 12 7 1 0 0 0 92 1 92
2011 ED 80 19 1 0 0 0 0 99 0 84
2011 ED-01 79 20 2 0 0 0 0 98 0 66
2008 ED 73 22 2 2 2 0 0 95 3 64
2008 ED-01 76 19 0 3 3 0 0 95 5 37

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 9 20 22 16 28 4 0 31 46 74
2018 ED-01 11 17 19 13 34 6 0 30 50 53
2017 ED 18 28 17 15 18 3 1 47 35 111
2017 ED-01 15 28 16 16 22 1 1 44 39 79
2017 ED-04 29 29 10 22 10 0 0 59 32 10
2014 ED 15 28 14 16 20 6 1 46 39 108
2014 ED-01 14 30 13 16 18 7 1 48 38 92
2011 ED 27 26 20 8 13 5 0 56 23 84
2011 ED-01 30 27 21 5 11 6 0 61 16 66
2008 ED 11 25 20 25 13 5 2 38 40 64
2008 ED-01 19 16 24 27 11 0 3 36 39 37

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 4 27 22 12 23 0 12 35 40 74
2018 ED-01 2 19 19 15 29 0 15 25 52 52
2017 ED 15 21 12 17 21 3 12 42 44 111
2017 ED-01 10 19 14 15 27 3 13 34 49 79
2017 ED-04 39 32 0 20 10 0 0 71 29 10
2014 ED 18 14 21 15 21 5 6 35 41 108
2014 ED-01 15 15 22 15 20 5 8 35 40 92
2011 ED 20 25 14 17 11 5 8 52 32 84
2011 ED-01 20 24 14 17 9 6 11 53 31 66
2008 ED 10 27 10 19 24 5 6 41 48 63
2008 ED-01 6 36 14 17 14 3 11 48 35 36

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 21 37 15 13 12 0 1 59 26 75
2018 ED-01 19 36 15 15 13 0 2 56 29 53
2017 ED 25 49 6 8 12 0 0 74 20 110
2017 ED-01 24 47 6 6 16 0 0 72 22 78
2017 ED-04 41 49 0 10 0 0 0 90 10 10
2014 ED 19 45 6 17 14 0 0 64 31 108
2014 ED-01 20 46 5 15 14 0 0 65 29 92
2011 ED 35 37 8 10 10 0 0 72 19 83
2011 ED-01 36 32 9 12 11 0 0 68 23 66

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 26 37 19 10 8 0 0 63 18 73
2018 ED-01 25 35 17 13 10 0 0 60 23 52
2017 ED 32 35 9 11 13 0 0 67 24 110
2017 ED-01 32 31 10 12 16 0 0 63 27 78
2017 ED-04 41 20 10 20 10 0 0 61 29 10
2014 ED 30 35 12 10 12 0 1 65 22 108
2014 ED-01 28 39 10 11 11 0 1 68 22 92

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 21 27 21 21 9 0 0 48 31 75
2018 ED-01 17 26 25 21 11 0 0 43 32 53
2017 ED 26 37 9 16 13 0 0 63 28 110
2017 ED-01 23 36 8 17 17 0 0 59 34 78
2017 ED-04 32 39 10 20 0 0 0 71 20 10
2014 ED 32 33 10 10 13 0 1 66 23 108
2014 ED-01 33 36 8 11 12 0 1 69 23 92
2011 ED 31 43 7 11 6 1 0 76 17 83
2011 ED-01 32 40 8 12 6 2 0 73 19 65

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 9 39 28 11 12 1 0 49 23 75
2018 ED-01 4 40 30 11 15 0 0 43 26 53
2017 ED 23 37 18 10 11 1 0 61 21 111
2017 ED-01 16 39 18 11 14 1 0 56 26 79
2017 ED-04 49 22 20 10 0 0 0 71 10 10

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 29 38 16 8 7 0 1 68 15 73
2018 ED-01 29 35 19 8 8 0 2 65 16 52
2017 ED 46 24 10 10 8 0 2 71 18 111
2017 ED-01 42 25 10 14 8 0 1 68 22 79
2017 ED-04 51 10 20 0 20 0 0 61 20 10
2014 ED 37 31 12 10 10 0 0 68 20 108
2014 ED-01 39 32 10 9 11 0 0 71 20 92
2011 ED 42 27 6 15 7 0 2 71 23 84
2011 ED-01 44 26 8 15 5 0 3 72 20 66

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 37 35 15 7 5 0 1 73 12 75
2018 ED-01 34 34 19 6 6 0 2 69 12 53
2017 ED 36 28 22 9 5 0 0 64 14 111
2017 ED-01 33 27 26 9 6 0 0 59 15 79
2017 ED-04 29 29 22 10 10 0 0 59 20 10
2014 ED 32 32 14 9 12 0 0 65 21 108
2014 ED-01 33 34 13 10 11 0 0 66 21 92
2011 ED 39 32 13 7 8 0 0 71 15 84
2011 ED-01 39 33 12 8 8 0 0 73 15 66
2008 ED 27 38 20 9 6 0 0 64 16 64
2008 ED-01 32 43 14 5 5 0 0 76 11 37

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 ED 13 60 27 75
2018 ED-01 13 58 28 53
2017 ED 12 60 28 111
2017 ED-01 9 62 29 79
2017 ED-04 10 61 29 10
2014 ED 20 51 29 108
2014 ED-01 21 52 27 92
2011 ED 11 65 24 84
2011 ED-01 12 62 26 66

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 ED 50 0 0 20 20 10 10
2017 ED 31 0 0 23 38 8 13
2014 ED 55 18 0 9 9999 18 22
2014 ED-01 47 21 0 10 9999 21 19
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 53 37 7 0 3 0 0 91 3 75
2018 ED-01 45 45 8 0 2 0 0 91 2 53
2017 ED 50 38 6 5 1 0 0 87 6 111
2017 ED-01 51 34 8 8 0 0 0 85 8 79
2017 ED-04 39 51 10 0 0 0 0 90 0 10
2014 ED 48 38 6 5 3 1 0 87 7 108
2014 ED-01 50 36 5 4 3 1 0 87 8 92
2011 ED 45 42 7 6 0 0 0 87 6 84
2011 ED-01 47 39 6 8 0 0 0 86 8 66
2008 ED 53 30 13 3 2 0 0 83 5 64
2008 ED-01 54 30 11 3 3 0 0 84 5 37

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 20 39 14 18 9 0 0 59 27 74
2018 ED-01 17 37 19 17 10 0 0 54 27 52
2017 ED 32 26 19 14 9 0 0 58 23 111
2017 ED-01 29 25 23 13 10 0 0 54 23 79
2017 ED-04 39 39 0 22 0 0 0 78 22 10
2014 ED 25 32 22 8 6 6 0 61 16 108
2014 ED-01 25 34 23 9 5 4 0 61 15 92
2011 ED 27 46 10 8 8 0 0 74 17 84
2011 ED-01 26 47 11 9 8 0 0 73 17 66

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 4 24 43 23 4 0 3 27 29 75
2018 ED-01 6 23 34 30 6 0 2 37 29 53
2017 ED 4 27 24 22 17 1 4 41 33 111
2017 ED-01 4 31 23 23 16 0 4 41 36 79
2017 ED-04 10 20 51 0 20 0 0 20 29 10
2014 ED 13 21 37 15 10 1 3 26 36 108
2014 ED-01 14 21 34 16 11 1 3 28 36 92
2011 ED 2 20 33 21 15 1 6 40 24 84
2011 ED-01 2 17 29 27 18 2 6 49 20 66
2008 ED 9 27 31 20 9 0 3 31 37 64
2008 ED-01 5 24 32 27 11 0 0 38 30 37

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 4 32 30 24 8 0 1 33 37 74
2018 ED-01 6 32 25 28 8 0 2 37 38 53
2017 ED 10 22 23 20 20 2 4 42 34 111
2017 ED-01 11 26 23 20 18 0 3 39 38 79
2017 ED-04 10 22 49 0 20 0 0 20 32 10
2014 ED 13 24 23 19 14 3 4 36 40 108
2014 ED-01 14 23 21 21 15 2 4 38 40 92
2011 ED 5 20 22 27 16 1 10 48 27 82
2011 ED-01 3 19 20 27 19 2 11 52 25 64
2008 ED 9 34 23 16 14 2 2 31 45 64
2008 ED-01 5 35 22 22 16 0 0 38 41 37

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 7 31 23 24 7 1 7 34 41 74
2018 ED-01 9 30 23 21 8 2 8 31 44 53
2017 ED 13 17 26 18 18 3 4 39 33 111
2017 ED-01 14 19 27 18 18 1 4 37 35 79
2017 ED-04 29 41 10 10 10 0 0 20 71 10
2014 ED 15 19 27 21 8 4 6 33 37 107
2014 ED-01 14 18 25 24 9 4 5 36 36 92
2011 ED 10 25 31 12 13 1 8 28 38 84
2011 ED-01 9 23 32 12 14 2 9 29 36 66
2008 ED 17 22 31 11 11 2 6 24 42 64
2008 ED-01 14 19 27 19 14 3 5 35 35 37

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 3 11 31 41 14 0 1 55 14 74
2018 ED-01 4 11 25 45 13 0 2 60 15 53
2017 ED 3 4 26 35 25 1 5 64 8 111
2017 ED-01 3 6 23 37 27 0 5 66 9 79
2017 ED-04 10 0 80 0 10 0 0 10 10 10
2014 ED 6 11 22 35 20 1 4 58 18 108
2014 ED-01 7 13 18 36 22 1 3 60 20 92
2011 ED 2 10 23 28 30 0 7 62 13 83
2011 ED-01 3 11 18 28 32 0 8 65 15 65
2008 ED 8 17 25 28 16 2 5 47 27 64
2008 ED-01 5 11 22 38 19 0 5 60 17 37

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 32 27 24 11 5 0 0 16 59 74
2018 ED-01 34 28 23 13 2 0 0 15 62 53
2017 ED 20 24 23 13 17 0 3 31 45 111
2017 ED-01 18 27 20 13 20 0 3 34 46 79
2017 ED-04 71 0 10 20 0 0 0 20 71 10
2014 ED 24 23 27 12 9 2 3 22 50 108
2014 ED-01 23 21 28 14 10 2 2 25 45 92
2011 ED 22 28 25 11 10 0 5 22 52 83
2011 ED-01 20 25 26 14 11 0 5 26 47 65
2008 ED 21 32 24 8 10 0 6 19 56 63
2008 ED-01 16 32 27 8 11 0 5 20 51 37

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 7 24 28 25 13 0 4 39 32 72
2018 ED-01 10 19 25 31 12 0 4 44 30 52
2017 ED 9 15 25 19 23 3 6 46 26 111
2017 ED-01 8 16 28 19 23 1 5 45 26 79
2017 ED-04 20 32 0 20 29 0 0 49 51 10
2014 ED 9 16 29 27 9 2 8 40 28 108
2014 ED-01 7 18 27 27 11 0 10 42 28 92
2011 ED 7 16 27 23 17 0 11 45 26 83
2011 ED-01 6 15 20 28 18 0 12 53 25 65
2008 ED 11 37 29 6 10 0 6 17 52 62
2008 ED-01 8 36 28 11 8 0 8 21 48 36

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 8 30 34 19 4 3 3 24 40 74
2018 ED-01 9 32 30 19 4 4 2 24 44 53
2017 ED 15 19 30 16 12 4 4 30 37 111
2017 ED-01 15 19 33 14 13 3 4 28 36 79
2017 ED-04 41 49 0 0 10 0 0 10 90 10
2014 ED 20 17 29 19 9 2 4 30 39 106
2014 ED-01 18 19 28 20 9 2 4 31 39 90

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 26 30 14 14 16 0 1 56 30 74
2018 ED-01 27 29 15 12 17 0 0 56 29 52
2017 ED 34 32 8 11 15 0 0 66 26 111
2017 ED-01 28 30 9 13 20 0 0 58 33 79
2017 ED-04 59 32 0 10 0 0 0 90 10 10
2014 ED 44 29 4 8 14 1 0 74 22 108
2014 ED-01 46 25 4 10 14 1 0 71 24 92

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 36 38 7 11 7 0 1 75 18 74
2018 ED-01 33 44 6 8 10 0 0 77 17 52
2017 ED 34 45 3 10 8 0 0 79 18 111
2017 ED-01 27 44 4 14 11 0 0 71 26 79
2017 ED-04 20 80 0 0 0 0 0 100 0 10
2014 ED 47 36 5 9 3 0 0 83 12 108
2014 ED-01 48 34 5 10 3 0 0 82 13 92

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 34 39 15 7 4 1 0 74 11 74
2018 ED-01 29 46 15 4 4 2 0 76 8 52

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 27 45 15 7 4 3 0 74 11 74
2018 ED-01 26 40 17 9 4 4 0 69 14 53
2017 ED 38 36 13 3 7 3 1 77 10 111
2017 ED-01 33 34 16 3 9 4 1 70 12 79
2017 ED-04 49 51 0 0 0 0 0 100 0 10
2014 ED 42 29 17 7 4 2 0 72 11 108
2014 ED-01 43 27 16 9 2 2 0 72 11 92

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 28 39 19 9 5 0 0 67 15 75
2018 ED-01 25 36 25 8 8 0 0 60 15 53
2017 ED 30 35 15 9 7 4 0 67 17 111
2017 ED-01 29 28 18 12 9 5 0 60 22 79
2017 ED-04 29 41 20 10 0 0 0 71 10 10
2014 ED 42 33 11 6 5 3 0 77 11 108
2014 ED-01 43 33 12 5 4 2 0 78 10 92
2011 ED 39 24 20 12 2 2 0 65 15 84
2011 ED-01 39 20 23 12 3 3 0 61 16 66

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 29 40 19 5 7 0 0 69 12 75
2018 ED-01 23 47 17 8 6 0 0 70 13 53
2017 ED 40 32 9 9 7 1 1 74 17 111
2017 ED-01 33 33 11 12 9 1 1 67 21 79
2017 ED-04 49 41 0 10 0 0 0 90 10 10
2014 ED 50 33 6 6 5 0 0 83 10 108
2014 ED-01 52 33 5 4 5 0 0 85 10 92
2011 ED 44 35 10 7 5 0 0 79 12 84
2011 ED-01 45 30 11 8 6 0 0 76 14 66
2008 ED 38 31 13 14 3 2 0 70 17 64
2008 ED-01 41 30 11 14 3 3 0 72 17 37

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 14 30 18 16 20 1 1 44 38 74
2018 ED-01 8 31 19 13 27 2 0 39 41 52
2017 ED 21 32 12 15 19 2 0 54 34 111
2017 ED-01 15 29 14 16 26 0 0 44 42 79
2017 ED-04 29 39 10 22 0 0 0 68 22 10
2014 ED 26 36 8 10 15 3 2 65 26 108
2014 ED-01 26 36 8 12 14 2 2 65 27 92

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 30 43 12 7 8 0 0 73 15 74
2018 ED-01 23 48 13 10 6 0 0 71 15 52
2017 ED 36 39 4 12 7 2 0 76 19 111
2017 ED-01 32 38 5 14 9 3 0 71 24 79
2017 ED-04 59 32 0 10 0 0 0 90 10 10
2014 ED 39 35 10 7 6 3 0 76 13 108
2014 ED-01 37 37 11 7 5 3 0 76 12 92
2011 ED 38 36 6 11 7 2 0 76 18 84
2011 ED-01 38 36 6 11 6 3 0 77 17 66
2008 ED 36 34 5 16 8 2 0 71 24 64
2008 ED-01 38 35 5 14 5 3 0 75 19 37

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 18 38 22 11 12 0 0 55 23 74
2018 ED-01 17 38 21 13 11 0 0 55 25 53

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 15 32 14 18 19 3 0 49 38 74
2018 ED-01 13 33 15 17 19 2 0 47 37 52
2017 ED 18 29 8 20 20 5 0 49 42 111
2017 ED-01 15 28 9 23 23 3 0 44 47 79
2017 ED-04 29 20 0 22 10 20 0 61 39 10
2014 ED 14 24 18 16 20 7 1 41 39 108
2014 ED-01 13 26 17 16 21 5 1 42 40 92
2011 ED 17 35 18 11 12 7 1 56 25 84
2011 ED-01 18 30 23 11 9 8 2 53 22 66

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ED 28 72 75
2018 ED-01 26 74 53

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 ED 48 21
2018 ED-01 64 14

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 ED 33 21
2018 ED-01 36 14

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 ED 29 21

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 ED 0 21
2018 ED-01 0 14

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 ED 48 21
2018 ED-01 43 14

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 ED 29 21
2018 ED-01 43 14

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 ED 52 21
2018 ED-01 50 14

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 ED 24 21
2018 ED-01 36 14

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 ED 33 21

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 ED 57 21
2018 ED-01 57 14

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 ED 52 21
2018 ED-01 50 14

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 ED 38 21
2018 ED-01 50 14

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 ED 33 21
2018 ED-01 43 14

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 ED 62 21
2018 ED-01 57 14

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 ED 33 21

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 ED 24 21

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 ED 29 21
2018 ED-01 36 14

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 ED 24 21

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 ED 0 20
2018 ED-01 0 13

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 ED 0 20
2018 ED-01 0 13

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 ED 30 20
2018 ED-01 38 13

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 ED 30 20
2018 ED-01 46 13

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 ED 0 20
2018 ED-01 0 13

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 ED 50 20
2018 ED-01 62 13

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 ED 30 20
2018 ED-01 38 13

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 8 15 21 22 16 16 1 28 47 73
2018 ED-01 10 12 19 21 19 17 2 26 50 52
2017 ED 14 17 13 5 19 25 5 46 35 111
2017 ED-01 9 13 15 8 23 27 6 32 45 79
2017 ED-04 39 41 10 0 0 10 0 89 0 10
2014 ED 12 19 18 12 15 19 6 41 36 108
2014 ED-01 11 18 18 10 16 18 8 40 35 92

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 22 19 21 23 12 3 0 42 37 73
2018 ED-01 21 15 19 27 15 2 0 37 43 52
2017 ED 22 29 20 5 13 11 0 58 20 111
2017 ED-01 18 25 23 5 17 13 0 49 25 79
2017 ED-04 39 51 10 0 0 0 0 90 0 10
2014 ED 19 31 20 11 8 8 2 56 22 108
2014 ED-01 20 29 20 11 10 9 2 55 23 92
2011 ED 29 44 12 6 4 5 1 77 10 84
2011 ED-01 33 36 14 6 3 6 2 75 10 66

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 5 30 27 8 4 24 1 47 16 74
2018 ED-01 6 25 28 9 4 26 2 42 18 53
2017 ED 18 21 19 4 6 29 4 57 15 111
2017 ED-01 14 18 23 3 9 31 4 48 17 79
2017 ED-04 39 51 0 0 0 10 0 100 0 10
2014 ED 17 20 19 2 6 31 5 58 12 108
2014 ED-01 13 20 21 1 7 34 5 54 13 92

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 26 30 18 11 7 9 0 61 19 74
2018 ED-01 23 25 21 13 8 11 0 53 23 53
2017 ED 30 29 18 3 6 14 0 68 11 110
2017 ED-01 26 24 22 4 8 17 0 60 14 78
2017 ED-04 39 51 10 0 0 0 0 90 0 10
2014 ED 28 29 15 6 4 17 2 69 13 108
2014 ED-01 25 28 17 5 4 17 2 66 12 92
2011 ED 48 33 10 4 1 5 0 85 5 84
2011 ED-01 47 33 12 2 2 5 0 84 3 66
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 49 34 7 4 5 0 0 84 10 73
2018 ED-01 47 37 8 2 6 0 0 84 8 51
2017 ED 53 25 5 3 10 5 0 82 13 110
2017 ED-01 52 23 1 4 13 6 0 81 18 78
2017 ED-04 59 32 10 0 0 0 0 90 0 10

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 22 45 16 11 4 1 0 68 15 73
2018 ED-01 25 38 15 13 6 2 0 65 20 52
2017 ED 23 45 13 9 6 3 0 70 16 111
2017 ED-01 21 42 15 13 8 1 0 64 21 79
2017 ED-04 29 61 10 0 0 0 0 90 0 10

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 4 39 11 23 22 1 0 44 45 74
2018 ED-01 4 40 4 26 25 2 0 44 52 53
2017 ED 16 34 9 18 22 1 0 51 40 111
2017 ED-01 15 29 10 18 28 0 0 44 46 79
2017 ED-04 10 61 10 10 10 0 0 71 20 10

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 1 11 18 14 57 0 0 12 70 74
2018 ED-01 0 9 17 17 57 0 0 9 74 53
2017 ED 14 14 11 21 37 0 2 30 59 110
2017 ED-01 14 15 10 21 38 0 1 30 60 78
2017 ED-04 0 10 32 20 39 0 0 10 59 10

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 16 33 25 15 10 0 1 50 25 73
2018 ED-01 17 31 25 12 13 0 2 49 25 52
2017 ED 23 33 20 14 9 0 1 57 23 111
2017 ED-01 23 34 16 13 13 0 1 58 26 79
2017 ED-04 20 10 39 32 0 0 0 29 32 10

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 26 42 18 4 7 0 3 70 11 72
2018 ED-01 25 37 18 6 10 0 4 65 16 51
2017 ED 42 33 13 6 5 1 2 76 10 110
2017 ED-01 40 33 15 5 3 1 3 76 8 78
2017 ED-04 10 49 22 10 10 0 0 59 20 10

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 20 24 23 16 14 0 3 46 31 74
2018 ED-01 23 17 23 17 17 0 4 41 35 53
2017 ED 34 23 18 9 13 1 2 59 22 111
2017 ED-01 30 23 20 8 16 0 3 54 25 79
2017 ED-04 29 20 22 20 10 0 0 49 29 10

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 53 18 4 7 3 0 16 84 11 74
2018 ED-01 51 13 6 6 4 0 21 81 12 53
2017 ED 58 15 4 6 2 0 15 86 10 111
2017 ED-01 57 16 5 7 3 0 13 84 10 79
2017 ED-04 39 29 0 20 0 0 12 78 22 10

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 22 43 19 5 9 0 1 66 15 74
2018 ED-01 19 45 17 4 13 0 2 65 17 53
2017 ED 31 33 21 9 6 0 1 64 15 111
2017 ED-01 32 28 23 10 7 0 1 60 17 79
2017 ED-04 22 39 10 20 10 0 0 61 29 10

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 15 34 24 12 12 1 1 50 25 74
2018 ED-01 11 38 23 13 11 2 2 51 25 53
2017 ED 22 30 27 8 11 1 1 53 19 111
2017 ED-01 20 25 29 10 13 1 1 47 24 79
2017 ED-04 29 32 29 0 10 0 0 61 10 10

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 22 24 31 12 9 1 0 47 22 74
2018 ED-01 23 23 32 13 8 2 0 46 21 53
2017 ED 29 23 26 12 8 1 1 53 21 111
2017 ED-01 28 19 28 13 10 1 1 48 24 79
2017 ED-04 20 20 39 22 0 0 0 39 22 10

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 23 34 23 7 11 1 1 58 18 74
2018 ED-01 25 32 25 8 8 2 2 59 16 53
2017 ED 33 30 16 7 11 1 2 65 19 111
2017 ED-01 30 29 18 6 13 1 3 62 20 79
2017 ED-04 20 29 20 32 0 0 0 49 32 10

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 24 36 28 7 4 0 1 61 11 72
2018 ED-01 29 24 29 10 6 0 2 54 16 51
2017 ED 34 30 17 11 5 0 3 65 17 110
2017 ED-01 29 36 15 11 6 0 3 67 17 78
2017 ED-04 20 10 29 32 10 0 0 29 41 10

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 24 30 25 15 4 0 1 54 20 71
2018 ED-01 20 30 26 18 4 0 2 51 22 50
2017 ED 31 25 23 11 9 0 1 57 20 111
2017 ED-01 29 26 23 9 13 0 1 55 22 79
2017 ED-04 22 29 20 29 0 0 0 51 29 10

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 46 23 11 7 3 3 8 77 11 74
2018 ED-01 49 11 11 9 4 4 11 71 16 53

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 55 22 12 1 8 0 1 78 10 73
2018 ED-01 52 25 10 0 12 0 2 78 12 52
2017 ED 63 14 7 9 4 0 2 79 14 111
2017 ED-01 57 16 9 13 4 0 1 74 17 79
2017 ED-04 90 0 0 0 10 0 0 90 10 10

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 27 42 16 3 11 0 0 70 14 73
2018 ED-01 25 38 19 4 13 0 0 63 17 52
2017 ED 38 33 11 7 10 0 1 72 17 111
2017 ED-01 30 37 10 9 13 0 1 68 22 79
2017 ED-04 39 29 10 12 10 0 0 68 22 10

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 29 38 19 3 10 0 1 68 13 73
2018 ED-01 27 40 19 2 10 0 2 69 12 52
2017 ED 49 24 9 8 10 0 0 73 18 111
2017 ED-01 43 24 11 11 10 0 0 67 22 79
2017 ED-04 51 29 0 0 20 0 0 80 20 10

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 27 15 14 5 0 0 38 69 9 73
2018 ED-01 31 6 12 2 0 0 50 73 4 52
2017 ED 48 16 4 5 1 0 26 88 7 110
2017 ED-01 47 17 1 4 1 0 30 91 7 78
2017 ED-04 41 29 20 10 0 0 0 71 10 10

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 49 25 11 0 3 1 11 84 3 72
2018 ED-01 45 22 12 0 4 2 16 81 5 51
2017 ED 64 16 8 2 2 1 8 87 4 110
2017 ED-01 61 18 9 1 1 0 9 87 3 78
2017 ED-04 80 0 0 0 10 10 0 89 11 10

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 52 23 10 3 5 0 7 81 9 73
2018 ED-01 56 19 12 0 6 0 8 81 6 52
2017 ED 56 18 6 6 9 1 4 77 16 111
2017 ED-01 54 22 5 5 10 1 3 79 16 79
2017 ED-04 51 10 20 0 10 0 10 68 11 10

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 40 36 15 4 0 0 4 80 4 72
2018 ED-01 33 39 18 6 0 0 4 76 6 51
2017 ED 43 34 11 8 2 0 2 79 10 111
2017 ED-01 39 36 13 10 3 0 0 75 13 79
2017 ED-04 61 20 10 0 0 0 10 89 0 10

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 9 34 39 9 8 0 0 43 18 74
2018 ED-01 8 36 36 9 11 0 0 43 21 53
2017 ED 13 29 38 13 6 1 0 43 19 111
2017 ED-01 11 29 37 15 6 1 0 41 22 79
2017 ED-04 10 12 49 20 10 0 0 22 29 10

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 19 27 30 21 3 0 0 24 46 70
2018 ED-01 24 25 27 22 2 0 0 24 49 51
2017 ED 7 25 41 19 8 0 0 27 32 110
2017 ED-01 8 27 40 18 8 0 0 26 35 78
2017 ED-04 10 39 41 10 0 0 0 10 49 10
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 3 11 16 16 53 1 0 3 97 74
2018 ED-01 2 9 13 23 51 2 0 2 98 53
2017 ED 21 15 15 14 33 1 1 21 79 111
2017 ED-01 19 16 18 15 30 1 0 19 81 79
2017 ED-04 41 10 0 10 39 0 0 41 59 10

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 ED 35 71
2018 ED-01 41 51
2017 ED 32 85
2017 ED-01 32 63

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 ED 70 71
2018 ED-01 71 51
2017 ED 66 85
2017 ED-01 62 63

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 ED 18 71
2018 ED-01 20 51
2017 ED 13 85
2017 ED-01 13 63

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 ED 31 71
2018 ED-01 31 51
2017 ED 32 85
2017 ED-01 32 63

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 ED 1 71
2018 ED-01 2 51
2017 ED 5 85
2017 ED-01 6 63

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 ED 76 71
2018 ED-01 78 51

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 ED 28 71
2018 ED-01 27 51
2017 ED 40 85
2017 ED-01 43 63

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 ED 6 20 10 11 7 46 70
2018 ED-01 4 20 6 14 8 48 50
2017 ED 5 30 19 10 4 33 83
2017 ED-01 7 28 20 8 5 33 61

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ED 17 83 71
2018 ED-01 18 82 51

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 27 12 7 9 31 3 12 45 47 75
2018 ED-01 23 9 6 11 34 4 13 39 55 53

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 7 13 10 13 53 0 4 21 69 70
2018 ED-01 2 12 10 12 59 0 6 15 75 51
2017 ED 10 25 10 17 34 0 3 36 53 86
2017 ED-01 8 21 13 21 35 0 3 30 57 63

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 3 11 9 14 61 0 1 14 77 70
2018 ED-01 2 12 8 10 67 0 2 14 78 51
2017 ED 7 7 9 23 48 1 5 15 75 86
2017 ED-01 6 5 9 25 48 2 5 12 78 63
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