2018 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 47 30 3 17 3 0 0 77 20 30
2017 EC 40 47 7 3 3 0 0 87 7 30
2014 EC 34 45 15 6 0 0 0 79 6 47
2011 EC 36 44 13 5 2 0 0 80 7 55
2011 EC-02 20 20 40 20 0 0 0 40 20 10
2011 EC-04 33 42 17 8 0 0 0 75 8 12
2011 EC-06 40 60 0 0 0 0 0 100 0 10

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 43 33 10 7 7 0 0 77 13 30
2017 EC 27 47 13 13 0 0 0 73 13 30

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 53 37 7 3 0 0 0 90 3 30
2017 EC 57 33 7 3 0 0 0 90 3 30
2014 EC 62 34 4 0 0 0 0 96 0 47
2011 EC 60 27 5 4 2 2 0 89 6 55
2011 EC-02 30 30 20 20 0 0 0 60 20 10
2011 EC-04 50 50 0 0 0 0 0 100 0 12
2011 EC-06 60 40 0 0 0 0 0 100 0 10

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 50 20 10 10 10 0 0 70 20 30
2017 EC 53 30 7 10 0 0 0 83 10 30
2014 EC 43 28 15 11 4 0 0 70 15 47
2011 EC 45 38 13 2 2 0 0 84 4 55
2011 EC-02 30 20 40 10 0 0 0 50 10 10
2011 EC-04 42 42 17 0 0 0 0 83 0 12
2011 EC-06 40 60 0 0 0 0 0 100 0 10

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 28 38 17 3 14 0 0 66 17 29
2017 EC 37 37 13 13 0 0 0 73 13 30
2014 EC 21 36 17 9 17 0 0 57 26 47
2011 EC 35 33 16 9 4 4 0 70 13 55
2011 EC-02 30 20 50 0 0 0 0 50 0 10
2011 EC-04 25 42 25 8 0 0 0 67 8 12
2011 EC-06 40 40 0 10 10 0 0 80 20 10

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 37 40 7 7 10 0 0 77 17 30
2017 EC 27 53 7 13 0 0 0 80 13 30
2014 EC 23 34 19 6 17 0 0 57 23 47
2011 EC 35 38 11 11 4 2 0 74 15 55
2011 EC-02 40 20 30 10 0 0 0 60 10 10
2011 EC-04 33 42 17 8 0 0 0 75 8 12
2011 EC-06 30 50 0 10 10 0 0 80 20 10

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 37 27 3 10 17 3 3 68 29 30
2017 EC 43 23 7 17 7 3 0 69 24 30
2014 EC 32 19 15 13 17 4 0 53 31 47
2011 EC 29 27 13 15 9 5 2 61 25 55
2011 EC-02 30 20 20 20 10 0 0 50 30 10
2011 EC-04 33 33 17 8 0 8 0 73 9 12
2011 EC-06 40 10 10 20 20 0 0 50 40 10
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 59 24 3 0 10 3 0 86 11 29
2017 EC 43 30 10 7 7 3 0 76 14 30
2014 EC 38 32 13 15 2 0 0 70 17 47
2011 EC 42 33 9 11 0 4 2 79 12 55
2011 EC-02 40 30 10 10 0 10 0 78 11 10
2011 EC-04 50 25 25 0 0 0 0 75 0 12
2011 EC-06 50 30 10 10 0 0 0 80 10 10

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 52 31 3 7 7 0 0 83 14 29
2017 EC 50 27 7 3 10 3 0 79 14 30
2014 EC 36 32 11 13 9 0 0 68 21 47
2011 EC 37 43 7 9 0 4 0 83 10 54
2011 EC-02 50 20 20 0 0 10 0 78 0 10
2011 EC-04 42 42 8 8 0 0 0 83 8 12

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 59 21 0 7 10 3 0 82 18 29
2017 EC 60 23 10 7 0 0 0 83 7 30
2014 EC 45 30 9 6 11 0 0 74 17 47

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 30 33 7 7 17 7 0 68 25 30
2017 EC 23 37 17 10 7 7 0 64 18 30
2014 EC 21 32 19 13 9 6 0 57 23 47
2011 EC 18 38 20 16 2 5 0 60 19 55
2011 EC-02 20 50 30 0 0 0 0 70 0 10
2011 EC-04 17 17 33 25 0 8 0 36 27 12
2011 EC-06 30 40 10 10 10 0 0 70 20 10

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 30 33 10 3 17 7 0 68 21 30
2017 EC 17 50 10 13 7 3 0 69 21 30
2014 EC 21 36 13 15 13 2 0 59 28 47
2011 EC 15 45 22 11 4 4 0 62 15 55
2011 EC-02 20 50 20 10 0 0 0 70 10 10
2011 EC-04 8 42 33 17 0 0 0 50 17 12
2011 EC-06 20 40 30 0 10 0 0 60 10 10

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 20 43 7 10 13 7 0 68 25 30
2017 EC 10 40 13 23 7 7 0 54 32 30
2014 EC 6 30 26 17 17 4 0 38 36 47
2011 EC 9 44 18 16 7 5 0 56 25 55
2011 EC-02 20 20 40 20 0 0 0 40 20 10
2011 EC-04 8 58 17 17 0 0 0 67 17 12
2011 EC-06 0 50 20 20 10 0 0 50 30 10

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 13 40 13 13 17 3 0 55 31 30
2017 EC 20 27 13 23 7 10 0 52 33 30
2014 EC 2 36 21 17 21 2 0 39 39 47
2011 EC 13 36 13 20 13 5 0 52 35 55
2011 EC-02 20 40 20 20 0 0 0 60 20 10
2011 EC-04 25 25 8 33 8 0 0 50 42 12
2011 EC-06 10 30 20 20 20 0 0 40 40 10
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 33 33 10 20 3 0 0 67 23 30
2017 EC 27 43 13 13 3 0 0 70 17 30
2014 EC 28 32 15 11 15 0 0 60 26 47
2011 EC 33 45 9 4 9 0 0 78 13 55
2011 EC-02 30 50 10 10 0 0 0 80 10 10
2011 EC-04 42 33 17 8 0 0 0 75 8 12
2011 EC-06 20 70 0 0 10 0 0 90 10 10

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 27 40 13 13 7 0 0 67 20 30
2017 EC 24 45 21 10 0 0 0 69 10 29

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 10 27 17 13 13 20 0 46 33 30
2017 EC 23 17 17 23 3 13 3 48 32 30
2014 EC 2 13 26 26 21 13 0 17 54 47

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 48 31 7 0 14 0 0 79 14 29
2017 EC 50 27 10 13 0 0 0 77 13 30
2014 EC 36 40 6 6 11 0 0 77 17 47
2011 EC 47 40 4 5 2 2 0 89 7 55
2011 EC-02 30 40 20 0 0 10 0 78 0 10
2011 EC-04 58 33 0 8 0 0 0 92 8 12
2011 EC-06 80 10 0 10 0 0 0 90 10 10

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 EC 19 50 6 6 6 0 13 79 14 16

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 13 43 23 13 7 0 0 57 20 30
2017 EC 17 30 7 33 13 0 0 47 47 30
2014 EC 9 40 17 23 11 0 0 49 34 47
2011 EC 33 45 9 7 2 2 2 81 9 55
2011 EC-02 20 30 20 20 0 10 0 56 22 10
2011 EC-04 25 50 8 8 8 0 0 75 17 12
2011 EC-06 40 50 0 10 0 0 0 90 10 10

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 60 30 0 10 0 0 0 90 10 30
2017 EC 63 30 0 0 7 0 0 93 7 30
2014 EC 53 34 4 6 2 0 0 87 9 47
2011 EC 62 25 8 4 2 0 0 87 6 53
2011 EC-02 30 30 30 10 0 0 0 60 10 10
2011 EC-04 50 33 8 8 0 0 0 83 8 12
2011 EC-06 90 10 0 0 0 0 0 100 0 10

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 63 23 7 7 0 0 0 87 7 30
2017 EC 77 20 0 0 3 0 0 97 3 30
2014 EC 49 40 6 2 2 0 0 89 4 47
2011 EC 65 25 4 5 0 0 0 91 5 55
2011 EC-02 40 30 20 10 0 0 0 70 10 10
2011 EC-04 50 42 0 8 0 0 0 92 8 12
2011 EC-06 90 10 0 0 0 0 0 100 0 10

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 20 43 3 20 10 3 0 66 31 30
2017 EC 17 47 13 10 13 0 0 63 23 30
2014 EC 11 32 9 23 21 4 0 44 47 47
2011 EC 24 35 13 13 5 9 2 65 20 55
2011 EC-02 10 30 10 20 10 20 0 50 38 10
2011 EC-04 17 25 17 42 0 0 0 42 42 12
2011 EC-06 40 50 0 0 10 0 0 90 10 10

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 23 20 20 20 10 3 3 46 32 30
2017 EC 20 30 20 17 10 0 3 52 28 30
2014 EC 13 26 11 21 28 2 0 39 50 47
2011 EC 16 33 15 11 18 5 2 53 31 55
2011 EC-02 10 10 20 20 30 10 0 22 56 10
2011 EC-04 8 33 25 17 17 0 0 42 33 12
2011 EC-06 40 50 0 0 10 0 0 90 10 10

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 20 57 10 10 3 0 0 77 13 30
2017 EC 43 33 10 13 0 0 0 77 13 30
2014 EC 21 40 9 19 11 0 0 62 30 47
2011 EC 33 44 5 13 4 0 2 78 17 55
2011 EC-02 40 20 10 20 10 0 0 60 30 10
2011 EC-04 33 58 0 8 0 0 0 92 8 12
2011 EC-06 30 60 0 0 10 0 0 90 10 10

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 33 33 20 10 3 0 0 67 13 30
2017 EC 50 33 10 3 3 0 0 83 7 30
2014 EC 34 40 4 11 11 0 0 74 21 47

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 40 23 13 13 10 0 0 63 23 30
2017 EC 43 27 10 20 0 0 0 70 20 30
2014 EC 30 43 15 4 9 0 0 72 13 47
2011 EC 40 36 16 2 2 0 4 79 4 55
2011 EC-02 50 30 20 0 0 0 0 80 0 10
2011 EC-04 33 25 33 0 0 0 8 64 0 12
2011 EC-06 40 40 0 0 10 0 10 89 11 10

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 20 57 7 3 7 7 0 82 11 30
2017 EC 27 40 13 17 3 0 0 67 20 30

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 60 20 10 3 7 0 0 80 10 30
2017 EC 60 23 7 7 3 0 0 83 10 30
2014 EC 45 26 17 6 4 0 2 72 11 47
2011 EC 33 42 9 5 5 2 4 79 12 55
2011 EC-02 10 60 10 10 0 10 0 78 11 10
2011 EC-04 42 42 8 0 8 0 0 83 8 12
2011 EC-06 50 30 10 0 10 0 0 80 10 10

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 33 30 20 7 7 3 0 66 14 30
2017 EC 20 43 23 13 0 0 0 63 13 30
2014 EC 26 45 17 9 2 0 2 72 11 47
2011 EC 24 40 25 5 4 2 0 65 9 55
2011 EC-02 30 60 10 0 0 0 0 90 0 10
2011 EC-04 25 67 8 0 0 0 0 92 0 12
2011 EC-06 10 40 40 0 10 0 0 50 10 10

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 EC 33 53 13 30
2017 EC 23 37 40 30
2014 EC 49 17 34 47
2011 EC 38 38 24 55
2011 EC-02 50 30 20 10
2011 EC-04 42 25 33 12
2011 EC-06 40 50 10 10

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 EC 0 30 60 0 10 0 10
2014 EC 4 30 48 13 9999 4 23
2011 EC 0 52 29 10 9999 10 21
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 50 33 10 7 0 0 0 83 7 30
2017 EC 33 60 7 0 0 0 0 93 0 30
2014 EC 32 53 6 6 2 0 0 85 9 47
2011 EC 53 29 11 4 0 4 0 85 4 55
2011 EC-02 50 20 30 0 0 0 0 70 0 10
2011 EC-04 50 25 25 0 0 0 0 75 0 12
2011 EC-06 70 20 0 10 0 0 0 90 10 10

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 43 40 7 10 0 0 0 83 10 30
2017 EC 23 60 10 3 3 0 0 83 7 30
2014 EC 23 49 15 11 0 2 0 74 11 47
2011 EC 44 49 4 2 2 0 0 93 4 55
2011 EC-02 40 60 0 0 0 0 0 100 0 10
2011 EC-04 58 33 8 0 0 0 0 92 0 12
2011 EC-06 50 40 0 0 10 0 0 90 10 10

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 7 20 47 20 3 3 0 24 28 30
2017 EC 0 20 53 13 7 3 3 21 21 30
2014 EC 9 26 45 15 2 0 4 18 36 47
2011 EC 7 24 31 31 4 2 2 36 32 55
2011 EC-02 0 20 50 20 10 0 0 30 20 10
2011 EC-04 0 33 17 50 0 0 0 50 33 12
2011 EC-06 20 20 40 20 0 0 0 20 40 10

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 7 24 34 21 7 7 0 30 33 29
2017 EC 20 23 30 20 7 0 0 27 43 30
2014 EC 15 19 30 32 2 0 2 35 35 47
2011 EC 9 13 25 33 16 2 2 51 23 55
2011 EC-02 0 10 30 30 30 0 0 60 10 10
2011 EC-04 0 25 17 42 17 0 0 58 25 12
2011 EC-06 20 10 30 20 20 0 0 40 30 10

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 13 23 40 13 3 0 7 18 39 30
2017 EC 10 37 37 10 7 0 0 17 47 30
2014 EC 21 38 21 11 4 0 4 16 62 47
2011 EC 22 27 36 7 4 2 2 11 51 55
2011 EC-02 10 30 50 0 10 0 0 10 40 10
2011 EC-04 17 0 50 25 8 0 0 33 17 12
2011 EC-06 20 70 10 0 0 0 0 0 90 10

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 10 3 33 40 13 0 0 53 13 30
2017 EC 3 3 38 41 14 0 0 55 7 29
2014 EC 11 4 43 30 9 0 4 40 16 47
2011 EC 7 18 27 25 18 4 0 45 26 55
2011 EC-02 0 20 30 20 20 10 0 44 22 10
2011 EC-04 8 17 25 33 17 0 0 50 25 12
2011 EC-06 10 0 60 20 10 0 0 30 10 10

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 10 37 23 17 0 10 3 19 54 30
2017 EC 17 40 20 7 13 0 3 21 59 30
2014 EC 26 34 28 9 2 0 2 11 61 47
2011 EC 11 20 44 11 7 2 5 20 33 55
2011 EC-02 10 0 50 20 10 0 10 33 11 10
2011 EC-04 0 17 58 8 17 0 0 25 17 12
2011 EC-06 0 20 70 10 0 0 0 10 20 10

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 20 20 33 13 7 7 0 21 43 30
2017 EC 23 27 20 17 7 0 7 25 54 30
2014 EC 21 15 38 17 6 0 2 24 37 47
2011 EC 16 18 35 15 9 4 4 25 37 55
2011 EC-02 10 30 20 20 20 0 0 40 40 10
2011 EC-04 8 25 50 8 8 0 0 17 33 12
2011 EC-06 20 10 40 20 10 0 0 30 30 10

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 10 13 47 20 3 3 3 25 25 30
2017 EC 7 30 33 20 7 3 0 28 38 30
2014 EC 17 30 32 6 9 2 4 16 50 47

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 37 30 13 7 10 0 3 69 17 30
2017 EC 33 40 7 13 3 3 0 76 17 30
2014 EC 32 30 9 13 15 2 0 63 28 47

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 53 30 3 3 7 3 0 86 10 30
2017 EC 57 27 7 10 0 0 0 83 10 30
2014 EC 47 26 17 6 4 0 0 72 11 47

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 50 37 3 3 7 0 0 87 10 30

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 30 47 13 0 7 3 0 79 7 30
2017 EC 47 33 7 3 7 3 0 83 10 30
2014 EC 38 43 2 9 4 4 0 84 13 47

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 37 43 10 3 7 0 0 80 10 30
2017 EC 37 43 7 13 0 0 0 80 13 30
2014 EC 43 28 11 4 11 4 0 73 16 47
2011 EC 36 44 9 2 5 4 0 83 8 55
2011 EC-02 20 80 0 0 0 0 0 100 0 10
2011 EC-04 58 33 8 0 0 0 0 92 0 12
2011 EC-06 30 50 10 0 10 0 0 80 10 10

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 43 43 7 3 3 0 0 87 7 30
2017 EC 50 37 3 10 0 0 0 87 10 30
2014 EC 43 30 17 6 4 0 0 72 11 47
2011 EC 45 36 7 4 4 4 0 85 8 55
2011 EC-02 50 40 0 10 0 0 0 90 10 10
2011 EC-04 42 50 8 0 0 0 0 92 0 12
2011 EC-06 60 30 0 0 10 0 0 90 10 10

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 23 40 10 3 10 3 10 73 15 30
2017 EC 30 33 13 13 3 3 3 68 18 30
2014 EC 23 34 17 11 11 2 2 60 22 47

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 50 30 7 7 3 3 0 83 10 30
2017 EC 40 47 7 7 0 0 0 87 7 30
2014 EC 47 26 2 13 6 6 0 77 20 47
2011 EC 42 33 5 13 4 0 4 77 17 55
2011 EC-02 30 50 10 10 0 0 0 80 10 10
2011 EC-04 42 33 8 17 0 0 0 75 17 12
2011 EC-06 70 20 0 0 10 0 0 90 10 10

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 30 47 13 3 7 0 0 77 10 30

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 13 27 13 20 13 13 0 46 38 30
2017 EC 30 3 17 33 10 3 3 36 46 30
2014 EC 15 19 13 23 21 9 0 37 49 47
2011 EC 7 11 22 24 16 16 4 23 50 55
2011 EC-02 30 0 30 20 10 10 0 33 33 10
2011 EC-04 8 0 25 33 8 17 8 11 56 12
2011 EC-06 0 20 20 40 10 10 0 22 56 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 7 20 10 13 17 27 7 40 45 30
2017 EC 17 10 27 17 3 20 7 36 27 30
2014 EC 6 11 17 11 13 32 11 30 41 47

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 20 27 20 7 10 17 0 56 20 30
2017 EC 20 27 20 23 0 10 0 52 26 30
2014 EC 15 26 21 13 13 13 0 46 29 47
2011 EC 20 42 16 5 4 13 0 71 10 55
2011 EC-02 10 30 30 0 0 30 0 57 0 10
2011 EC-04 25 33 17 17 0 8 0 64 18 12
2011 EC-06 20 40 20 0 10 10 0 67 11 10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 17 10 20 3 7 37 7 47 18 30
2017 EC 13 23 20 0 3 30 10 61 6 30
2014 EC 9 9 21 0 11 45 6 35 22 47

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 27 20 20 10 3 20 0 58 17 30
2017 EC 27 33 23 3 0 10 3 69 4 30
2014 EC 28 26 17 6 11 13 0 61 20 47
2011 EC 33 33 19 4 2 9 0 73 6 54
2011 EC-02 20 30 30 0 0 20 0 63 0 10
2011 EC-04 42 42 17 0 0 0 0 83 0 12
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 59 24 3 7 7 0 0 83 14 29
2017 EC 67 23 0 0 7 3 0 93 7 30

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 27 30 27 10 3 3 0 59 14 30
2017 EC 20 47 17 13 0 3 0 69 14 30

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 13 37 23 7 17 3 0 52 24 30
2017 EC 10 43 23 17 7 0 0 53 23 30

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 17 23 27 13 20 0 0 40 33 30
2017 EC 27 27 17 10 20 0 0 53 30 30

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 3 43 27 13 10 3 0 48 24 30
2017 EC 17 13 33 17 20 0 0 30 37 30

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 10 50 23 3 7 7 0 64 11 30
2017 EC 27 33 30 3 7 0 0 60 10 30

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 3 33 27 13 17 3 3 39 32 30
2017 EC 20 23 17 17 23 0 0 43 40 30

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 37 40 7 3 3 3 7 85 7 30
2017 EC 40 37 3 3 7 0 10 85 11 30

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 27 30 27 7 10 0 0 57 17 30
2017 EC 23 23 23 17 13 0 0 47 30 30

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 17 47 13 10 3 7 3 70 15 30
2017 EC 33 30 20 10 7 0 0 63 17 30

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 17 45 24 3 3 7 0 67 7 29
2017 EC 23 23 33 17 3 0 0 47 20 30

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 27 40 13 17 3 0 0 67 20 30
2017 EC 27 33 20 17 0 3 0 62 17 30

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 33 33 17 13 3 0 0 67 17 30
2017 EC 47 20 20 10 3 0 0 67 13 30

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 50 33 13 0 3 0 0 83 3 30
2017 EC 47 40 7 7 0 0 0 87 7 30

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 73 13 3 0 0 3 7 96 0 30

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 67 7 7 7 3 3 7 81 11 30
2017 EC 69 21 3 0 3 0 3 93 4 29

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 57 27 10 0 0 3 3 89 0 30
2017 EC 70 23 3 3 0 0 0 93 3 30

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 43 33 3 3 10 3 3 82 14 30
2017 EC 67 17 10 7 0 0 0 83 7 30

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 47 10 3 0 0 3 37 94 0 30
2017 EC 67 13 10 0 0 0 10 89 0 30

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 77 10 3 3 0 0 7 93 4 30
2017 EC 79 14 7 0 0 0 0 93 0 29

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 53 27 3 10 3 0 3 83 14 30
2017 EC 53 27 7 7 7 0 0 80 13 30

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 57 23 3 7 0 3 7 89 7 30
2017 EC 57 20 17 0 3 0 3 79 3 30

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 3 50 40 3 3 0 0 53 7 30
2017 EC 7 33 47 3 10 0 0 40 13 30

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 10 10 43 30 7 0 0 37 20 30
2017 EC 3 23 50 13 7 0 3 21 28 30
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 20 27 23 10 20 0 0 20 80 30
2017 EC 27 27 20 3 20 3 0 28 72 30

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 EC 33 24
2017 EC 33 21

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 EC 54 24
2017 EC 43 21

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 EC 17 24
2017 EC 19 21

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 EC 42 24
2017 EC 38 21

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 EC 17 24
2017 EC 10 21

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 EC 42 24

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 EC 21 24
2017 EC 24 21

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 EC 5 27 32 5 14 18 22
2017 EC 5 37 26 16 5 11 19

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EC 26 74 23

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 23 30 13 17 10 3 3 57 29 30

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 8 21 17 33 13 4 4 32 50 24
2017 EC 5 33 5 24 24 0 10 42 53 21

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 EC 0 8 8 33 42 4 4 9 82 24
2017 EC 0 5 10 28 43 5 10 6 83 21
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