2018 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	23	46	18	8	4	0	0	70	12	254
2018	CS-01	31	45	13	9	0	1	0	77	9	67
2018	CS-02	20	50	15	10	5	0	0	70	15	86
2018	CS-03	17	51	21	6	4	0	0	69	10	70
2017	CS	24	47	14	8	6	0	1	72	14	289
2017	CS-01	29	44	14	8	5	0	0	73	13	84
2017	CS-02	24	54	10	9	3	0	0	77	12	97
2017	CS-03	17	45	22	8	8	0	0	62	16	77
2017	CS-04	39	39	4	4	13	0	0	78	17	21
2014	CS	29	44	16	6	5	0	0	73	11	339
2014	CS-01	31	38	21	4	6	0	0	69	10	96
2014	CS-02	28	43	14	7	6	1	1	73	13	116
2014	CS-03	29	50	14	5	2	0	0	79	7	86
2014	CS-04	26	45	13	10	7	0	0	71	16	31
2011	CS	40	42	9	5	4	0	0	82	9	396
2011	CS-01	42	41	7	7	3	0	0	84	10	104
2011	CS-02	42	39	9	5	5	1	0	81	10	129
2011	CS-03	34	47	13	4	2	0	0	81	6	115
2011	CS-04	42	39	8	3	8	0	0	81	11	36
2008	CS	37	38	12	11	3	0	0	74	14	319
2008	CS-01	51	30	11	9	0	0	0	80	9	81
2008	CS-02	28	42	15	14	2	0	0	70	15	124
2008	CS-03	36	38	11	5	9	0	0	74	15	74
2008	CS-04	20	48	8	20	4	0	0	68	24	25

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	22	43	18	10	7	65	17	254
2018	CS-01	31	42	11	9	8	72	17	65
2018	CS-02	21	40	21	11	7	61	18	87
2018	CS-03	20	51	17	7	4	71	11	70
2017	CS	19	39	21	11	10	58	21	289
2017	CS-01	20	38	20	13	8	58	21	84
2017	CS-02	18	42	21	9	10	60	20	97
2017	CS-03	16	41	25	8	10	57	19	77
2017	CS-04	31	30	4	17	17	61	35	21

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	43	41	11	3	2	0	0	84	5	255
2018	CS-01	42	45	6	3	3	0	0	88	6	66
2018	CS-02	46	37	14	2	1	0	0	83	3	87
2018	CS-03	39	43	13	3	1	1	0	83	4	70
2017	CS	46	38	11	2	3	0	0	84	5	288
2017	CS-01	56	30	12	1	1	0	0	86	2	84
2017	CS-02	41	48	6	3	1	0	0	90	4	97
2017	CS-03	36	37	18	3	7	0	0	72	9	76
2017	CS-04	57	39	4	0	0	0	0	96	0	21
2014	CS	57	30	9	3	1	0	1	88	4	339
2014	CS-01	57	31	8	4	0	0	0	88	4	96
2014	CS-02	58	28	10	0	1	1	2	88	1	116
2014	CS-03	59	25	10	3	1	0	0	85	5	86
2014	CS-04	48	45	0	3	3	0	0	93	7	31
2011	CS	62	28	6	2	2	0	0	91	4	397
2011	CS-01	71	22	4	2	1	0	0	93	3	105
2011	CS-02	65	25	8	1	2	0	0	90	2	129
2011	CS-03	50	37	6	3	3	0	0	88	6	115
2011	CS-04	61	33	3	0	3	0	0	94	3	36

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	32	47	13	5	2	1	0	80	8	254
2018	CS-01	41	44	9	5	0	2	0	86	5	66
2018	CS-02	31	49	9	7	3	0	0	80	10	87
2018	CS-03	29	51	13	4	1	1	0	81	6	70
2017	CS	29	48	13	6	4	0	0	77	9	287
2017	CS-01	34	45	17	1	4	0	0	78	5	83
2017	CS-02	32	48	12	6	1	0	0	80	7	97
2017	CS-03	21	50	16	6	8	0	0	71	14	76
2017	CS-04	35	43	4	17	0	0	0	78	17	21
2014	CS	36	43	14	5	1	0	0	79	6	339
2014	CS-01	35	41	18	4	2	0	0	76	6	96
2014	CS-02	36	44	9	8	1	1	1	82	9	116
2014	CS-03	36	45	15	2	1	0	0	81	3	86
2014	CS-04	36	38	19	3	3	0	0	74	7	31
2011	CS	48	40	6	4	3	0	0	88	6	397
2011	CS-01	57	34	5	2	2	0	0	91	4	105
2011	CS-02	47	37	7	5	3	1	0	84	9	129
2011	CS-03	40	48	6	3	3	0	0	88	6	115
2011	CS-04	50	36	8	3	3	0	0	86	6	36
2008	CS	43	42	7	6	2	0	0	85	8	321
2008	CS-01	56	34	6	4	0	0	0	90	4	82
2008	CS-02	34	48	10	8	1	0	0	81	9	124
2008	CS-03	45	39	5	5	5	0	0	84	11	74
2008	CS-04	31	58	8	4	0	0	0	88	4	26

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	17	34	25	13	10	1	0	52	23	252
2018	CS-01	25	28	28	11	8	2	0	53	19	65
2018	CS-02	15	37	21	15	10	1	0	53	26	86
2018	CS-03	12	38	32	10	7	1	0	50	18	69
2017	CS	14	36	22	16	11	0	0	51	27	288
2017	CS-01	14	37	23	13	13	0	0	51	26	84
2017	CS-02	18	37	19	16	8	1	1	56	25	97
2017	CS-03	10	33	27	18	12	0	0	43	30	76
2017	CS-04	18	39	17	17	9	0	0	57	26	21
2014	CS	26	37	21	9	6	1	0	63	16	339
2014	CS-01	28	37	22	8	5	0	0	65	13	96
2014	CS-02	20	39	18	9	10	3	1	61	21	116
2014	CS-03	28	35	24	12	1	0	0	63	13	86
2014	CS-04	32	32	16	10	10	0	0	65	19	31
2011	CS	30	37	19	7	7	0	0	67	14	397
2011	CS-01	36	33	18	6	7	0	0	70	12	105
2011	CS-02	27	38	19	7	9	1	0	66	16	129
2011	CS-03	22	43	22	10	4	0	0	64	14	115
2011	CS-04	36	33	11	6	14	0	0	69	19	36

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	21	37	23	12	8	1	0	58	20	253
2018	CS-01	30	33	22	9	5	2	0	63	14	64
2018	CS-02	17	39	20	14	9	1	0	57	23	87
2018	CS-03	13	43	30	9	6	0	0	56	14	70
2017	CS	17	40	20	15	7	1	0	57	23	289
2017	CS-01	15	43	19	15	7	0	0	58	23	84
2017	CS-02	20	38	15	19	5	2	1	60	24	97
2017	CS-03	13	41	25	12	9	0	0	54	21	77
2017	CS-04	22	39	13	22	4	0	0	61	26	21
2014	CS	27	38	19	10	5	1	0	66	15	339
2014	CS-01	27	35	25	10	3	0	0	62	13	96
2014	CS-02	22	40	16	12	8	2	1	64	20	116
2014	CS-03	32	41	21	7	0	0	0	72	7	86
2014	CS-04	32	32	10	10	16	0	0	65	26	31
2011	CS	29	42	16	7	5	1	0	72	13	397
2011	CS-01	35	37	14	8	6	0	0	72	13	105
2011	CS-02	26	41	17	7	7	2	0	69	14	129
2011	CS-03	22	52	17	6	3	0	0	74	9	115
2011	CS-04	36	36	8	14	6	0	0	72	19	36
2008	CS	25	42	16	10	6	0	0	68	16	320
2008	CS-01	28	46	15	7	4	0	0	74	11	82
2008	CS-02	21	46	15	11	6	0	0	67	18	124
2008	CS-03	20	45	19	7	9	0	0	65	16	74
2008	CS-04	35	19	23	12	8	4	0	56	20	26

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	21	24	31	13	9	2	0	46	22	254
2018	CS-01	17	35	26	12	8	3	0	53	20	66
2018	CS-02	22	21	33	14	9	1	0	44	24	86
2018	CS-03	26	19	31	14	10	0	0	44	24	70
2017	CS	21	25	25	16	9	4	0	47	26	289
2017	CS-01	21	23	32	11	10	4	0	46	21	84
2017	CS-02	24	24	18	19	10	5	1	51	31	97
2017	CS-03	16	26	29	19	9	1	0	42	29	77
2017	CS-04	22	26	26	17	4	4	0	50	23	21
2014	CS	29	28	20	12	7	4	1	59	20	339
2014	CS-01	25	34	18	14	6	2	1	61	21	96
2014	CS-02	28	25	15	16	10	4	2	57	28	116
2014	CS-03	32	23	28	10	1	6	0	58	12	86
2014	CS-04	32	32	19	3	13	0	0	65	16	31
2011	CS	32	31	18	7	10	3	0	64	17	397
2011	CS-01	38	27	17	3	11	4	0	67	15	105
2011	CS-02	29	33	15	12	11	1	0	63	23	129
2011	CS-03	28	35	23	5	7	3	0	64	13	115
2011	CS-04	28	28	22	8	8	6	0	59	18	36
2008	CS	27	32	18	14	7	2	0	61	21	320
2008	CS-01	32	37	11	12	5	4	0	71	18	82
2008	CS-02	23	34	19	14	8	2	0	59	22	124
2008	CS-03	25	33	22	11	8	1	0	58	19	73
2008	CS-04	27	15	23	23	12	0	0	42	35	26

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	45	29	13	5	5	2	1	76	10	251
2018	CS-01	55	21	12	3	3	3	3	81	6	66
2018	CS-02	37	30	19	6	6	2	0	68	12	84
2018	CS-03	52	36	4	6	1	0	0	88	7	69
2017	CS	40	35	11	5	6	2	1	77	12	288
2017	CS-01	49	26	12	6	7	0	0	75	13	84
2017	CS-02	42	38	5	5	5	2	2	84	11	97
2017	CS-03	31	41	16	5	4	3	1	74	10	76
2017	CS-04	31	34	13	9	13	0	0	65	22	21
2014	CS	45	29	17	4	2	2	1	77	6	339
2014	CS-01	51	25	15	7	1	0	1	76	8	96
2014	CS-02	42	31	16	3	3	3	2	77	6	116
2014	CS-03	40	31	21	2	1	3	1	74	4	86
2014	CS-04	48	32	13	0	6	0	0	81	6	31
2011	CS	42	34	14	4	5	2	0	77	9	397
2011	CS-01	50	31	10	4	4	2	0	83	8	105
2011	CS-02	36	36	12	4	8	3	1	76	12	129
2011	CS-03	41	37	15	5	3	0	0	77	8	115
2011	CS-04	50	19	28	0	3	0	0	69	3	36
2008	CS	39	34	15	6	4	1	1	75	10	321
2008	CS-01	40	35	15	6	2	0	1	77	9	82
2008	CS-02	39	29	17	7	6	2	1	69	13	124
2008	CS-03	38	39	12	4	5	1	0	78	10	74
2008	CS-04	31	46	15	0	4	4	0	80	4	26

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	41	40	10	2	5	1	1	82	8	250
2018	CS-01	50	33	6	5	3	2	2	86	8	66
2018	CS-02	35	43	11	2	8	1	0	78	11	84
2018	CS-03	48	43	6	1	1	0	0	91	3	69
2017	CS	44	30	10	8	6	1	1	75	14	288
2017	CS-01	49	27	8	5	10	1	0	77	14	84
2017	CS-02	47	32	5	8	5	1	1	81	14	97
2017	CS-03	41	28	16	10	4	0	1	70	14	77
2017	CS-04	37	32	18	14	0	0	0	68	14	20
2014	CS	42	36	12	5	4	1	1	79	10	339
2014	CS-01	51	31	8	4	4	1	1	83	8	96
2014	CS-02	39	39	9	6	7	0	1	78	13	116
2014	CS-03	36	34	21	7	1	1	0	71	8	86
2014	CS-04	42	42	10	0	6	0	0	84	6	31
2011	CS	42	32	12	8	6	1	0	74	14	397
2011	CS-01	50	24	10	10	5	1	0	75	15	105
2011	CS-02	37	40	7	7	9	1	0	77	16	129
2011	CS-03	40	30	18	7	4	0	0	70	11	115
2011	CS-04	50	25	17	6	3	0	0	75	8	36
2008	CS	37	36	10	7	8	0	0	74	16	321
2008	CS-01	39	40	10	6	5	0	0	79	11	82
2008	CS-02	38	34	12	5	11	0	0	72	16	124
2008	CS-03	34	38	7	12	8	1	0	73	21	74
2008	CS-04	27	42	12	8	8	0	4	72	16	26

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	46	29	14	5	4	1	1	77	9	251
2018	CS-01	53	23	15	2	5	2	2	78	6	66
2018	CS-02	36	35	12	10	6	2	0	72	16	84
2018	CS-03	59	30	7	3	0	0	0	90	3	69
2017	CS	51	26	10	5	6	0	2	79	12	289
2017	CS-01	50	26	12	6	6	0	0	76	12	84
2017	CS-02	57	27	4	6	4	1	1	85	11	97
2017	CS-03	50	26	13	6	3	0	3	77	9	77
2017	CS-04	48	13	17	0	22	0	0	61	22	21
2014	CS	50	29	13	4	3	1	1	80	7	339
2014	CS-01	54	24	15	4	2	0	1	78	6	96
2014	CS-02	48	34	9	3	4	1	1	84	7	116
2014	CS-03	47	28	17	6	1	1	0	75	7	86
2014	CS-04	58	23	10	3	6	0	0	81	10	31

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	18	26	22	15	11	8	0	48	28	255
2018	CS-01	24	20	20	12	14	11	0	49	29	66
2018	CS-02	15	30	20	18	8	9	0	49	29	87
2018	CS-03	16	27	26	14	9	9	0	47	25	70
2017	CS	18	30	20	12	11	9	1	53	26	288
2017	CS-01	13	36	18	7	13	13	0	56	23	84
2017	CS-02	22	28	12	18	7	11	2	57	29	97
2017	CS-03	16	24	33	15	9	4	0	41	25	76
2017	CS-04	26	34	13	4	22	0	0	61	26	21
2014	CS	23	37	17	10	5	8	1	65	16	339
2014	CS-01	21	36	16	10	5	10	1	64	17	96
2014	CS-02	18	40	15	11	6	9	1	64	19	116
2014	CS-03	27	34	24	8	3	3	0	63	12	86
2014	CS-04	29	45	6	13	3	3	0	77	17	31
2011	CS	21	37	18	12	6	6	1	61	19	396
2011	CS-01	29	31	13	15	5	6	1	64	22	104
2011	CS-02	20	40	17	9	6	6	1	65	17	129
2011	CS-03	14	37	23	13	6	6	0	55	20	115
2011	CS-04	22	42	22	8	6	0	0	64	14	36

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	15	25	23	21	15	2	0	41	36	255
2018	CS-01	24	17	23	20	14	3	0	42	34	66
2018	CS-02	11	29	23	22	14	1	0	41	36	87
2018	CS-03	11	26	21	23	14	4	0	39	39	70
2017	CS	11	29	21	23	14	2	1	41	38	288
2017	CS-01	8	33	19	26	10	4	0	43	37	84
2017	CS-02	13	30	15	24	17	1	1	44	41	96
2017	CS-03	10	19	33	23	13	1	0	30	37	77
2017	CS-04	14	43	9	9	26	0	0	57	35	21
2014	CS	18	37	19	14	9	3	1	57	23	339
2014	CS-01	18	30	25	15	9	2	1	49	25	96
2014	CS-02	14	41	16	11	11	5	1	59	24	116
2014	CS-03	20	38	19	19	5	0	0	58	23	86
2014	CS-04	35	32	16	3	13	0	0	68	16	31
2011	CS	21	36	19	13	9	2	0	58	22	396
2011	CS-01	26	37	15	9	10	4	0	65	19	104
2011	CS-02	19	37	22	11	9	2	0	58	20	129
2011	CS-03	15	36	22	18	9	1	0	51	27	115
2011	CS-04	25	31	14	14	17	0	0	56	31	36
2008	CS	23	38	15	13	8	2	1	63	22	321
2008	CS-01	26	43	15	7	5	2	2	72	13	82
2008	CS-02	16	43	18	12	9	2	0	60	21	124
2008	CS-03	20	34	16	18	12	0	0	54	30	74
2008	CS-04	35	27	4	15	12	8	0	67	29	26

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	11	19	27	25	15	4	0	31	42	254
2018	CS-01	17	14	26	26	14	5	0	32	41	66
2018	CS-02	8	19	28	29	12	5	0	28	43	86
2018	CS-03	7	20	33	21	16	3	0	28	38	70
2017	CS	7	24	29	16	18	5	0	33	36	289
2017	CS-01	7	24	37	10	15	7	0	33	27	84
2017	CS-02	7	31	16	21	18	6	1	41	41	97
2017	CS-03	6	16	38	21	17	3	0	23	39	77
2017	CS-04	14	26	26	9	26	0	0	39	35	21
2014	CS	13	32	24	15	10	4	1	48	27	339
2014	CS-01	14	26	30	16	9	4	1	41	27	96
2014	CS-02	12	36	18	13	13	7	1	52	28	116
2014	CS-03	19	27	29	20	6	0	0	46	25	86
2014	CS-04	6	48	16	10	16	3	0	57	27	31
2011	CS	11	37	22	17	9	4	0	50	27	397
2011	CS-01	15	33	21	16	10	5	0	51	27	105
2011	CS-02	12	36	22	13	10	6	0	51	25	129
2011	CS-03	6	40	25	18	10	1	0	46	28	115
2011	CS-04	6	42	19	28	3	3	0	49	31	36
2008	CS	8	37	26	17	9	3	0	46	26	321
2008	CS-01	11	40	28	15	5	1	0	52	20	82
2008	CS-02	4	38	27	19	8	4	0	44	29	124
2008	CS-03	7	30	30	14	16	4	0	38	31	74
2008	CS-04	12	38	12	19	12	8	0	54	33	26

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	13	20	22	25	17	2	0	34	43	254
2018	CS-01	21	17	23	18	18	3	0	39	38	66
2018	CS-02	9	28	15	28	18	2	0	38	47	87
2018	CS-03	9	20	29	26	14	1	0	29	41	69
2017	CS	9	29	21	19	19	4	0	39	39	288
2017	CS-01	7	30	26	20	14	2	0	38	35	84
2017	CS-02	10	29	14	19	22	5	1	42	43	97
2017	CS-03	7	25	27	21	16	5	0	33	39	76
2017	CS-04	13	39	4	17	26	0	0	52	43	21
2014	CS	12	37	21	15	13	3	1	50	28	339
2014	CS-01	11	27	27	15	18	1	1	39	34	96
2014	CS-02	13	42	16	12	13	3	1	58	26	116
2014	CS-03	13	29	27	20	8	3	0	44	29	86
2014	CS-04	10	68	3	10	10	0	0	78	19	31
2011	CS	14	37	21	16	11	1	0	51	27	397
2011	CS-01	22	29	20	13	15	1	0	51	29	105
2011	CS-02	13	41	17	15	12	2	0	56	27	129
2011	CS-03	10	36	28	16	10	1	0	46	26	115
2011	CS-04	11	44	22	22	0	0	0	56	22	36
2008	CS	11	39	19	22	8	1	0	50	31	321
2008	CS-01	11	40	18	23	6	1	0	52	30	82
2008	CS-02	9	39	19	24	7	2	0	48	32	124
2008	CS-03	9	35	23	22	11	0	0	45	32	74
2008	CS-04	8	46	15	19	12	0	0	54	31	26

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	18	41	18	12	10	0	0	60	22	255
2018	CS-01	27	34	18	10	9	1	0	62	20	67
2018	CS-02	10	45	16	16	12	0	0	56	28	86
2018	CS-03	20	47	23	4	6	0	0	67	10	70
2017	CS	14	36	24	16	10	0	1	50	26	289
2017	CS-01	15	35	23	15	12	0	0	50	27	84
2017	CS-02	16	36	20	20	8	0	0	53	28	97
2017	CS-03	9	39	31	12	9	0	0	48	21	77
2017	CS-04	18	34	17	17	13	0	0	52	30	21
2014	CS	22	35	25	10	8	0	0	57	18	339
2014	CS-01	20	30	28	12	9	1	0	50	22	96
2014	CS-02	19	36	22	10	11	0	1	56	22	116
2014	CS-03	22	43	24	8	2	0	0	65	10	86
2014	CS-04	29	29	26	10	6	0	0	58	16	31
2011	CS	18	42	17	12	10	0	0	61	22	396
2011	CS-01	27	45	10	11	8	0	0	71	19	105
2011	CS-02	15	41	18	13	13	0	1	56	26	128
2011	CS-03	13	44	21	12	10	0	0	57	22	115
2011	CS-04	19	44	22	8	6	0	0	64	14	36

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	17	44	17	13	9	0	60	22	255
2018	CS-01	21	37	19	15	7	0	58	22	67
2018	CS-02	14	44	19	12	12	0	58	23	86
2018	CS-03	21	47	13	10	9	0	69	19	70
2017	CS	16	44	18	12	9	1	60	21	289
2017	CS-01	18	39	21	13	8	0	57	21	84
2017	CS-02	13	48	20	10	8	0	62	19	97
2017	CS-03	17	43	17	12	12	0	59	24	77
2017	CS-04	18	47	13	22	0	0	65	22	21

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	17	25	20	17	9	11	2	47	30	252
2018	CS-01	20	20	12	14	14	17	3	50	35	65
2018	CS-02	12	19	22	19	14	13	2	36	38	86
2018	CS-03	22	30	22	16	1	7	1	57	19	69
2017	CS	9	27	19	17	16	11	1	41	38	288
2017	CS-01	6	17	20	13	25	17	1	28	47	83
2017	CS-02	10	28	13	18	16	13	1	45	40	97
2017	CS-03	9	32	22	25	6	5	0	44	33	77
2017	CS-04	17	31	26	13	13	0	0	48	26	21
2014	CS	14	21	24	13	12	13	2	41	30	339
2014	CS-01	12	20	22	21	12	11	2	37	38	96
2014	CS-02	14	17	24	12	12	20	1	39	31	116
2014	CS-03	13	21	29	9	15	9	5	39	28	86
2014	CS-04	29	29	16	10	10	7	0	62	21	31

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	33	43	10	7	5	1	1	78	12	251
2018	CS-01	39	38	12	3	5	2	2	80	8	66
2018	CS-02	27	42	10	12	7	1	1	71	20	84
2018	CS-03	46	46	3	4	0	0	0	93	4	69
2017	CS	34	38	11	9	6	0	2	73	15	289
2017	CS-01	39	30	12	10	10	0	0	69	19	84
2017	CS-02	38	37	11	6	5	0	2	77	12	97
2017	CS-03	25	47	13	10	4	0	1	72	14	77
2017	CS-04	35	39	4	17	4	0	0	74	22	21
2014	CS	34	38	16	6	4	1	1	73	10	339
2014	CS-01	36	36	16	7	3	0	1	73	10	96
2014	CS-02	34	36	16	5	8	1	1	71	13	116
2014	CS-03	31	41	20	7	1	1	0	72	8	86
2014	CS-04	45	36	10	3	6	0	0	81	10	31
2011	CS	32	39	15	8	6	0	0	71	14	397
2011	CS-01	39	32	13	9	6	1	0	72	14	105
2011	CS-02	28	43	12	9	8	0	0	71	16	129
2011	CS-03	30	41	17	7	5	0	0	71	12	115
2011	CS-04	33	33	19	11	3	0	0	67	14	36
2008	CS	34	36	15	10	6	0	0	69	16	321
2008	CS-01	38	38	12	5	7	0	0	76	12	82
2008	CS-02	34	34	15	11	6	0	0	68	17	124
2008	CS-03	30	35	18	8	9	0	0	65	18	74
2008	CS-04	19	42	19	15	0	0	4	64	16	26

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	16	30	23	10	5	6	10	55	18	87
2018	CS-02	8	32	27	11	3	8	11	50	17	37
2018	CS-03	19	31	15	4	8	8	15	65	15	26
2017	CS	13	36	23	14	4	5	5	54	20	96
2017	CS-02	15	28	13	18	8	10	10	53	31	40
2017	CS-03	7	39	36	7	4	4	4	49	11	28
2017	CS-04	24	38	19	19	0	0	0	62	19	19
2014	CS	24	34	17	11	5	4	4	63	18	92
2014	CS-02	14	40	16	12	5	9	5	62	19	43
2014	CS-03	27	32	18	14	5	0	5	62	19	22
2014	CS-04	38	25	21	4	8	0	4	65	13	24

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	10	39	19	23	9	1	0	50	31	256
2018	CS-01	15	34	18	21	9	3	0	51	31	67
2018	CS-02	3	41	18	25	11	0	0	45	37	87
2018	CS-03	13	41	20	19	7	0	0	54	26	70
2017	CS	8	31	19	23	20	0	0	39	43	289
2017	CS-01	6	21	21	25	26	0	0	27	51	84
2017	CS-02	5	35	15	24	21	0	0	40	44	97
2017	CS-03	10	30	23	22	14	0	0	41	36	77
2017	CS-04	13	57	9	17	4	0	0	70	22	21
2014	CS	14	37	20	20	9	0	0	51	29	337
2014	CS-01	10	31	16	30	11	0	1	42	42	96
2014	CS-02	12	42	20	16	10	0	0	54	26	115
2014	CS-03	16	34	22	21	7	0	0	50	28	86
2014	CS-04	23	43	23	7	3	0	0	67	10	30
2011	CS	23	41	15	11	7	1	1	66	18	396
2011	CS-01	17	36	18	16	7	2	4	57	24	105
2011	CS-02	22	50	11	8	8	2	0	73	16	129
2011	CS-03	19	43	18	13	6	1	0	62	19	115
2011	CS-04	57	23	11	0	6	0	3	82	6	35
2008	CS	34	42	11	9	3	0	1	76	12	321
2008	CS-01	27	41	12	15	2	1	1	70	18	82
2008	CS-02	28	48	14	8	2	0	0	76	10	124
2008	CS-03	43	41	5	3	7	0	1	85	10	74
2008	CS-04	50	27	15	8	0	0	0	77	8	26

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	31	49	13	4	4	0	0	80	8	255
2018	CS-01	37	45	9	7	1	0	0	82	9	67
2018	CS-02	30	49	13	3	5	0	0	79	8	87
2018	CS-03	23	54	16	3	4	0	0	77	7	69
2017	CS	31	47	12	5	4	0	1	79	9	288
2017	CS-01	36	44	10	7	4	0	0	80	11	84
2017	CS-02	30	46	13	7	2	1	0	77	9	97
2017	CS-03	25	51	16	3	6	0	0	75	9	77
2017	CS-04	46	54	0	0	0	0	0	100	0	20
2014	CS	39	42	11	5	3	0	0	81	8	338
2014	CS-01	42	32	15	6	4	0	0	74	10	96
2014	CS-02	38	43	9	7	3	0	1	82	10	115
2014	CS-03	39	49	9	1	2	0	0	87	3	86
2014	CS-04	29	52	10	6	3	0	0	81	10	31
2011	CS	46	39	9	4	2	0	0	85	7	396
2011	CS-01	48	38	9	4	2	0	0	86	6	105
2011	CS-02	41	41	11	4	3	0	0	82	7	129
2011	CS-03	45	41	8	4	2	0	0	86	6	114
2011	CS-04	67	19	6	6	3	0	0	86	8	36
2008	CS	43	39	7	9	2	0	0	82	10	321
2008	CS-01	51	35	6	7	0	0	0	87	7	82
2008	CS-02	35	44	10	11	1	0	0	78	12	124
2008	CS-03	43	35	7	9	4	1	0	79	14	74
2008	CS-04	46	42	8	4	0	0	0	88	4	26

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	37	45	9	6	3	0	82	9	253
2018	CS-01	48	34	7	7	3	0	82	10	67
2018	CS-02	33	47	11	6	4	0	80	9	85
2018	CS-03	30	49	10	7	3	0	80	10	69
2017	CS	38	44	8	7	2	0	83	9	288
2017	CS-01	42	42	6	10	1	0	83	11	84
2017	CS-02	35	45	9	7	2	1	81	9	97
2017	CS-03	33	48	12	5	3	0	81	8	77
2017	CS-04	50	45	0	5	0	0	95	5	20
2014	CS	44	39	9	5	3	0	83	8	337
2014	CS-01	46	29	11	7	6	0	75	13	96
2014	CS-02	45	39	8	5	4	0	83	9	114
2014	CS-03	44	43	7	5	1	0	87	6	86
2014	CS-04	35	55	10	0	0	0	90	0	31
2011	CS	49	41	4	3	3	0	90	6	397
2011	CS-01	52	36	2	6	4	0	89	10	105
2011	CS-02	48	39	7	4	2	0	87	6	130
2011	CS-03	43	50	3	1	2	0	94	3	115
2011	CS-04	66	26	6	0	3	0	91	3	35
2008	CS	41	44	7	5	3	0	85	8	321
2008	CS-01	41	37	12	5	4	1	79	9	82
2008	CS-02	39	47	6	6	2	0	85	9	124
2008	CS-03	45	45	3	5	3	0	89	8	74
2008	CS-04	38	46	12	0	4	0	85	4	26

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	12	29	23	20	13	2	0	42	34	252
2018	CS-01	18	23	23	18	14	5	0	43	33	66
2018	CS-02	7	40	15	15	21	2	0	48	37	86
2018	CS-03	11	24	33	24	7	0	0	36	31	70
2017	CS	10	27	21	21	19	2	0	37	41	287
2017	CS-01	7	26	18	20	27	2	0	34	48	82
2017	CS-02	12	28	19	19	20	2	1	41	39	97
2017	CS-03	8	27	28	27	9	1	0	35	37	77
2017	CS-04	13	26	26	17	17	0	0	39	35	21
2014	CS	16	32	19	18	11	2	1	50	30	339
2014	CS-01	14	28	16	20	19	2	2	43	40	96
2014	CS-02	16	36	17	16	11	3	1	54	28	116
2014	CS-03	16	31	28	20	5	0	0	47	24	86
2014	CS-04	26	39	10	16	10	0	0	65	26	31
2011	CS	21	36	18	14	9	3	0	59	23	396
2011	CS-01	18	31	19	16	7	8	1	54	25	105
2011	CS-02	19	41	11	16	12	2	0	61	28	129
2011	CS-03	18	37	24	12	7	1	0	56	19	115
2011	CS-04	46	31	14	3	6	0	0	77	9	35
2008	CS	25	39	15	12	8	1	0	65	20	319
2008	CS-01	21	46	11	17	4	0	1	68	21	82
2008	CS-02	20	39	20	7	12	1	0	60	20	123
2008	CS-03	26	42	14	11	7	1	0	68	18	74
2008	CS-04	44	24	16	12	4	0	0	68	16	25

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	13	29	16	19	20	3	0	43	41	252
2018	CS-01	20	28	9	20	18	5	0	50	40	65
2018	CS-02	7	31	10	22	25	5	0	40	49	87
2018	CS-03	14	26	24	19	16	1	0	41	35	70
2017	CS	10	24	20	19	24	1	2	35	44	289
2017	CS-01	10	24	24	14	27	0	1	34	42	84
2017	CS-02	9	26	13	16	29	2	4	37	48	97
2017	CS-03	8	18	28	27	19	0	0	26	47	77
2017	CS-04	26	39	13	17	4	0	0	66	22	21
2014	CS	12	24	22	15	25	2	1	37	41	339
2014	CS-01	11	17	18	18	34	2	1	29	53	96
2014	CS-02	9	26	22	11	27	3	2	37	40	116
2014	CS-03	10	25	29	21	13	0	1	36	34	86
2014	CS-04	22	36	13	6	19	0	3	60	27	31
2011	CS	17	30	19	15	15	3	1	49	32	395
2011	CS-01	18	28	21	12	13	4	4	49	28	105
2011	CS-02	16	34	16	13	20	2	0	52	33	128
2011	CS-03	10	32	21	20	14	3	0	43	35	115
2011	CS-04	40	14	20	11	11	0	3	56	24	35
2008	CS	14	35	16	14	20	0	1	50	34	319
2008	CS-01	18	39	16	10	15	1	1	59	25	82
2008	CS-02	10	33	21	14	23	0	0	42	37	123
2008	CS-03	9	39	11	19	22	0	0	49	41	74
2008	CS-04	28	32	16	12	12	0	0	60	24	25

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	24	43	14	11	7	0	0	68	18	254
2018	CS-01	23	39	9	17	11	2	0	63	28	66
2018	CS-02	17	49	13	12	9	0	0	66	21	86
2018	CS-03	36	39	19	4	3	0	0	74	7	70
2017	CS	20	45	16	11	8	0	1	65	19	287
2017	CS-01	18	40	13	22	7	0	0	58	29	83
2017	CS-02	15	52	16	8	8	0	0	67	16	97
2017	CS-03	18	48	20	8	5	0	0	67	13	76
2017	CS-04	48	26	13	0	13	0	0	74	13	21
2014	CS	22	40	15	13	10	0	1	63	22	339
2014	CS-01	19	33	20	20	9	0	0	52	29	96
2014	CS-02	22	42	12	10	12	0	1	65	23	116
2014	CS-03	28	42	17	8	5	0	0	70	13	86
2014	CS-04	22	45	6	13	10	0	3	70	23	31
2011	CS	30	42	14	9	5	0	0	72	14	398
2011	CS-01	29	41	13	12	5	0	0	70	17	105
2011	CS-02	25	41	18	9	8	0	0	65	17	130
2011	CS-03	34	43	11	5	5	1	0	78	11	115
2011	CS-04	42	44	11	3	0	0	0	86	3	36

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	28	39	19	9	4	0	0	67	13	253
2018	CS-01	28	32	17	18	5	0	0	60	23	65
2018	CS-02	23	41	20	8	8	0	0	64	16	86
2018	CS-03	34	44	14	6	0	1	0	80	6	70
2017	CS	25	38	19	11	7	1	1	63	18	288
2017	CS-01	26	36	18	15	5	0	0	62	20	84
2017	CS-02	25	35	22	10	6	2	0	61	17	97
2017	CS-03	18	46	20	8	8	0	0	65	16	76
2017	CS-04	44	30	9	4	13	0	0	74	17	21
2014	CS	29	39	18	8	6	0	1	68	14	339
2014	CS-01	23	37	24	8	7	0	1	60	16	96
2014	CS-02	29	38	14	9	9	0	1	68	18	116
2014	CS-03	35	37	21	3	3	0	0	72	7	86
2014	CS-04	35	42	6	10	6	0	0	78	16	31

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	20	43	21	12	5	0	0	62	16	255
2018	CS-01	21	45	18	11	5	0	0	67	15	66
2018	CS-02	15	44	24	11	6	0	0	59	17	87
2018	CS-03	24	47	16	11	1	0	0	71	13	70
2017	CS	22	43	18	11	5	1	0	66	16	288
2017	CS-01	23	46	13	13	5	0	0	69	18	84
2017	CS-02	21	44	21	9	3	2	0	66	13	97
2017	CS-03	21	42	21	9	5	1	0	64	15	76
2017	CS-04	31	34	4	17	13	0	0	65	30	21
2014	CS	27	43	17	8	4	0	1	71	12	339
2014	CS-01	27	42	19	7	5	0	0	69	12	96
2014	CS-02	28	42	17	9	3	0	2	71	11	116
2014	CS-03	28	46	16	5	3	1	0	75	8	86
2014	CS-04	29	42	10	16	3	0	0	71	19	31
2011	CS	37	45	8	6	3	0	0	83	9	396
2011	CS-01	48	40	5	6	2	0	0	88	8	105
2011	CS-02	36	47	5	10	3	0	0	82	13	129
2011	CS-03	28	52	13	4	4	0	0	80	7	114
2011	CS-04	39	42	14	3	3	0	0	81	6	36

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	16	38	25	14	5	2	0	55	19	250
2018	CS-01	15	40	20	17	5	3	0	57	22	65
2018	CS-02	16	38	19	15	8	3	0	57	24	86
2018	CS-03	16	39	36	7	1	1	0	55	9	70
2017	CS	15	35	26	12	7	3	1	52	20	289
2017	CS-01	11	37	32	12	7	1	0	48	19	84
2017	CS-02	18	36	22	11	6	6	1	58	19	97
2017	CS-03	14	33	30	13	6	4	0	49	20	77
2017	CS-04	22	39	22	4	13	0	0	61	17	21

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	43	37	10	7	2	0	0	81	9	254
2018	CS-01	45	33	13	7	1	0	0	78	9	67
2018	CS-02	40	42	9	7	2	0	0	81	9	86
2018	CS-03	51	40	4	1	1	0	1	93	3	70
2017	CS	42	36	9	7	5	1	1	79	12	287
2017	CS-01	39	39	8	5	7	0	1	80	12	84
2017	CS-02	51	30	9	4	5	1	0	81	9	97
2017	CS-03	36	42	9	6	3	3	1	81	9	77
2017	CS-04	38	33	9	19	0	0	0	71	19	19
2014	CS	43	35	13	6	2	1	1	79	8	337
2014	CS-01	38	36	15	5	2	2	1	77	7	96
2014	CS-02	46	31	12	9	2	0	1	77	11	114
2014	CS-03	43	41	10	3	2	0	0	84	6	86
2014	CS-04	52	29	13	3	3	0	0	81	6	31
2011	CS	45	38	7	5	4	0	1	84	9	398
2011	CS-01	54	31	4	2	6	1	2	88	8	105
2011	CS-02	41	38	9	7	5	0	0	79	12	130
2011	CS-03	39	44	9	5	3	0	0	83	8	115
2011	CS-04	56	33	6	3	3	0	0	89	6	36

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	34	39	16	7	4	0	0	73	11	253
2018	CS-01	36	44	11	6	2	2	0	82	8	66
2018	CS-02	33	36	21	3	7	0	0	69	10	86
2018	CS-03	41	42	10	6	1	0	0	83	7	69
2017	CS	39	40	12	5	1	0	2	81	6	289
2017	CS-01	48	37	11	1	1	0	2	87	2	84
2017	CS-02	34	45	11	6	0	0	3	82	6	97
2017	CS-03	49	35	8	5	0	1	1	86	5	77
2017	CS-04	9	52	22	9	9	0	0	61	17	21
2014	CS	36	41	16	4	2	0	0	78	6	339
2014	CS-01	43	46	5	4	1	0	0	90	5	96
2014	CS-02	34	41	19	4	1	0	1	76	5	116
2014	CS-03	30	43	20	2	3	1	0	74	6	86
2014	CS-04	45	16	29	6	3	0	0	61	10	31
2011	CS	32	40	18	5	4	0	0	73	9	398
2011	CS-01	42	38	17	3	0	0	0	80	3	105
2011	CS-02	32	39	15	7	5	0	1	72	12	130
2011	CS-03	22	49	18	7	4	0	0	70	11	115
2011	CS-04	36	25	31	0	8	0	0	61	8	36
2008	CS	28	40	19	6	6	0	1	69	12	321
2008	CS-01	38	38	16	4	4	0	1	77	7	82
2008	CS-02	27	43	17	6	6	0	1	71	12	124
2008	CS-03	24	41	26	7	3	0	0	65	9	74
2008	CS-04	27	27	23	12	12	0	0	54	23	26

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	CS	24	40	36	255
2018	CS-01	25	37	37	67
2018	CS-02	18	39	43	87
2018	CS-03	17	49	33	69
2017	CS	27	40	33	289
2017	CS-01	33	38	29	84
2017	CS-02	15	46	38	97
2017	CS-03	30	37	34	77
2017	CS-04	43	18	39	21
2014	CS	18	46	36	339
2014	CS-01	19	45	36	96
2014	CS-02	15	47	38	116
2014	CS-03	14	49	37	86
2014	CS-04	35	35	29	31
2011	CS	21	47	32	397
2011	CS-01	23	44	33	105
2011	CS-02	19	48	33	129
2011	CS-03	17	56	28	115
2011	CS-04	28	39	33	36

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	CS	22	28	33	5	5	7	60
2018	CS-01	12	41	24	0	12	12	17
2018	CS-02	13	25	44	13	0	6	16
2017	CS	19	28	43	6	1	3	79
2017	CS-01	7	30	48	11	4	0	27
2017	CS-02	20	40	33	7	0	0	15
2017	CS-03	22	13	52	4	0	9	23
2017	CS-04	40	40	20	0	0	0	10
2014	CS	18	27	31	15	9999	10	62
2014	CS-01	17	28	22	22	9999	11	18
2014	CS-02	6	35	24	18	9999	18	17
2014	CS-03	0	42	50	8	9999	0	12
2014	CS-04	36	9	36	10	9999	9	11
2011	CS	14	39	29	6	9999	12	83
2011	CS-01	0	46	8	21	9999	25	24
2011	CS-02	12	44	36	0	9999	8	25
2011	CS-03	21	26	47	0	9999	5	19
2011	CS-04	30	30	30	0	9999	10	10

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	33	48	10	5	3	1	0	81	8	254
2018	CS-01	39	44	8	6	3	0	0	83	9	66
2018	CS-02	28	50	10	7	3	1	0	79	11	86
2018	CS-03	33	49	9	4	3	3	0	84	7	70
2017	CS	25	47	15	6	5	1	1	73	12	288
2017	CS-01	22	53	13	7	5	0	0	75	12	83
2017	CS-02	26	46	15	7	4	1	0	73	11	97
2017	CS-03	26	43	18	4	8	1	0	69	12	77
2017	CS-04	35	43	17	4	0	0	0	78	4	21
2014	CS	36	45	13	4	1	0	0	81	6	339
2014	CS-01	31	43	22	2	2	0	0	74	4	96
2014	CS-02	36	45	11	4	2	1	1	82	6	116
2014	CS-03	42	42	10	5	1	0	0	84	6	86
2014	CS-04	29	58	6	6	0	0	0	87	6	31
2011	CS	38	46	7	7	1	1	0	85	8	397
2011	CS-01	44	38	6	8	3	1	1	83	11	105
2011	CS-02	36	48	8	7	1	1	0	84	8	129
2011	CS-03	31	53	8	7	1	0	0	84	8	115
2011	CS-04	44	47	8	0	0	0	0	92	0	36
2008	CS	42	41	7	6	2	1	0	84	8	321
2008	CS-01	49	35	7	7	0	1	0	85	7	82
2008	CS-02	37	43	10	6	2	1	0	80	9	124
2008	CS-03	35	50	4	3	7	1	0	86	10	74
2008	CS-04	46	42	8	4	0	0	0	88	4	26

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	17	44	18	13	6	1	0	62	20	253
2018	CS-01	23	36	15	15	8	3	0	61	23	66
2018	CS-02	15	49	20	11	5	0	0	64	16	87
2018	CS-03	16	51	13	14	6	0	0	67	20	70
2017	CS	17	45	21	12	6	1	0	62	17	288
2017	CS-01	18	39	23	13	6	1	0	58	19	84
2017	CS-02	14	47	21	15	2	1	1	62	17	96
2017	CS-03	14	49	24	6	6	0	0	63	13	77
2017	CS-04	31	43	0	13	13	0	0	74	26	21
2014	CS	26	44	16	9	4	1	0	71	13	339
2014	CS-01	24	40	19	14	2	1	0	65	17	96
2014	CS-02	22	46	13	9	8	1	1	70	17	116
2014	CS-03	29	43	19	7	1	1	0	73	8	86
2014	CS-04	32	48	6	3	6	3	0	83	10	31
2011	CS	22	52	13	10	3	1	0	74	12	397
2011	CS-01	25	42	16	13	3	1	0	67	16	105
2011	CS-02	19	57	13	8	2	2	0	76	10	129
2011	CS-03	18	59	10	10	3	0	0	77	12	115
2011	CS-04	31	50	11	6	3	0	0	81	8	36

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	11	31	41	13	2	1	0	16	43	254
2018	CS-01	14	23	41	20	2	2	0	22	37	66
2018	CS-02	14	34	40	10	2	0	0	13	48	86
2018	CS-03	6	33	41	14	3	1	1	18	40	70
2017	CS	9	31	42	13	3	1	1	16	41	288
2017	CS-01	10	27	42	14	5	2	0	20	38	84
2017	CS-02	8	25	51	11	2	1	2	14	34	97
2017	CS-03	8	34	37	16	4	0	1	20	43	76
2017	CS-04	9	52	35	4	0	0	0	4	61	21
2014	CS	10	25	41	16	4	1	3	21	36	339
2014	CS-01	8	20	40	23	4	1	4	28	29	96
2014	CS-02	10	25	38	14	7	2	4	22	38	116
2014	CS-03	9	28	48	13	2	0	0	15	37	86
2014	CS-04	13	22	45	16	0	0	3	17	37	31
2011	CS	11	28	38	16	4	0	2	20	40	397
2011	CS-01	11	22	30	25	8	1	3	34	35	105
2011	CS-02	14	26	41	12	4	0	3	17	41	129
2011	CS-03	8	36	44	11	1	0	0	12	43	115
2011	CS-04	11	36	28	19	3	0	3	23	49	36
2008	CS	13	32	35	13	4	1	1	18	47	321
2008	CS-01	12	21	37	18	6	2	4	26	35	82
2008	CS-02	11	32	40	12	4	1	0	16	44	124
2008	CS-03	16	46	28	8	1	0	0	9	62	74
2008	CS-04	19	38	23	15	4	0	0	19	58	26

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	11	27	34	18	8	2	0	26	39	251
2018	CS-01	14	11	42	15	14	3	2	31	26	65
2018	CS-02	9	35	29	20	5	1	0	25	45	85
2018	CS-03	9	31	31	20	9	0	0	29	40	70
2017	CS	9	25	35	19	8	2	2	28	35	288
2017	CS-01	6	21	37	23	8	4	1	33	29	84
2017	CS-02	6	29	34	18	8	2	3	27	37	97
2017	CS-03	7	22	38	22	8	0	3	31	30	76
2017	CS-04	30	30	26	9	5	0	0	14	61	21
2014	CS	12	20	35	20	8	2	3	29	34	338
2014	CS-01	11	14	36	27	6	2	3	35	27	96
2014	CS-02	13	22	33	13	12	3	4	27	37	116
2014	CS-03	9	25	37	22	5	1	1	27	35	85
2014	CS-04	19	13	38	20	6	0	3	27	33	31
2011	CS	10	18	27	27	13	2	3	42	30	395
2011	CS-01	10	13	19	29	23	2	5	56	24	104
2011	CS-02	10	15	33	24	12	2	4	38	26	129
2011	CS-03	11	26	22	31	8	2	0	39	38	114
2011	CS-04	6	19	42	17	11	3	3	29	26	36
2008	CS	11	21	34	21	10	3	1	33	32	321
2008	CS-01	6	18	33	22	13	5	2	38	26	82
2008	CS-02	11	22	31	23	12	1	0	35	33	124
2008	CS-03	15	16	41	20	5	3	0	26	32	74
2008	CS-04	12	35	23	23	4	4	0	28	48	26

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	19	33	33	8	4	3	0	12	54	254
2018	CS-01	12	29	38	9	3	9	0	13	45	66
2018	CS-02	22	35	33	7	2	1	0	9	58	86
2018	CS-03	14	37	34	7	7	0	0	14	51	70
2017	CS	18	30	36	10	3	1	1	13	50	286
2017	CS-01	10	33	40	11	5	1	0	16	43	84
2017	CS-02	19	27	40	4	3	3	4	8	49	97
2017	CS-03	17	26	38	17	1	0	0	19	43	74
2017	CS-04	34	48	13	4	0	0	0	4	83	21
2014	CS	15	28	34	14	4	1	4	19	45	338
2014	CS-01	11	25	34	20	4	2	4	25	38	96
2014	CS-02	15	31	33	8	7	3	4	16	49	116
2014	CS-03	10	30	34	20	3	0	2	24	41	86
2014	CS-04	33	27	33	3	0	0	4	3	62	30
2011	CS	16	26	34	14	5	2	3	20	44	394
2011	CS-01	13	21	38	13	11	3	2	24	36	104
2011	CS-02	15	26	33	16	3	2	5	21	44	129
2011	CS-03	20	26	34	13	4	1	2	18	47	115
2011	CS-04	15	44	29	9	3	0	0	12	59	34
2008	CS	20	31	31	11	4	2	1	15	53	321
2008	CS-01	17	28	28	16	5	4	2	22	48	82
2008	CS-02	20	29	32	10	5	3	0	16	51	124
2008	CS-03	20	34	34	9	3	0	0	12	54	74
2008	CS-04	27	38	27	8	0	0	0	8	65	26

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	8	19	42	23	8	1	0	31	27	251
2018	CS-01	5	11	47	21	14	3	0	36	16	66
2018	CS-02	12	15	45	22	5	1	0	27	27	85
2018	CS-03	4	20	39	29	7	0	0	36	25	69
2017	CS	5	19	34	32	9	1	1	41	24	285
2017	CS-01	2	8	35	39	14	1	0	54	11	83
2017	CS-02	4	22	32	32	7	1	2	40	27	97
2017	CS-03	4	20	38	30	8	0	0	38	24	74
2017	CS-04	13	30	39	18	0	0	0	18	43	21
2014	CS	10	12	41	26	6	1	3	34	23	338
2014	CS-01	5	10	38	32	9	1	3	44	16	95
2014	CS-02	9	10	40	27	8	3	3	37	20	116
2014	CS-03	9	16	49	21	5	0	0	25	25	86
2014	CS-04	29	10	29	29	0	0	3	30	40	31
2011	CS	10	17	34	24	12	1	2	37	28	393
2011	CS-01	7	10	28	29	23	2	1	54	17	103
2011	CS-02	9	17	34	25	10	1	4	37	28	129
2011	CS-03	15	18	37	22	7	0	1	29	34	114
2011	CS-04	9	29	37	14	9	3	0	24	38	35
2008	CS	7	21	32	30	7	2	1	38	29	321
2008	CS-01	5	16	27	34	12	4	2	49	22	82
2008	CS-02	7	19	33	31	6	2	1	39	27	124
2008	CS-03	8	22	35	28	7	0	0	35	30	74
2008	CS-04	12	46	27	15	0	0	0	15	58	26

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	24	32	27	9	6	1	1	15	58	251
2018	CS-01	17	35	27	8	11	2	2	19	53	66
2018	CS-02	31	24	30	11	4	1	0	14	55	84
2018	CS-03	20	38	22	10	7	1	1	18	60	69
2017	CS	19	30	29	13	5	1	2	19	51	287
2017	CS-01	20	29	27	15	7	1	0	23	49	84
2017	CS-02	20	23	31	15	7	1	3	24	44	97
2017	CS-03	14	39	29	13	3	0	3	16	54	75
2017	CS-04	39	35	26	0	0	0	0	0	74	21
2014	CS	23	25	31	12	3	1	4	16	51	338
2014	CS-01	26	15	31	20	3	1	4	24	43	96
2014	CS-02	23	23	33	11	4	2	3	16	49	116
2014	CS-03	16	34	35	7	4	0	4	11	52	85
2014	CS-04	29	35	23	13	0	0	0	13	64	31
2011	CS	15	28	30	17	6	1	3	24	44	395
2011	CS-01	15	19	28	23	11	1	3	35	36	104
2011	CS-02	16	24	29	18	7	1	5	26	43	128
2011	CS-03	13	35	37	10	3	1	2	13	49	115
2011	CS-04	14	31	33	19	3	0	0	22	44	36
2008	CS	15	29	33	14	6	2	1	21	45	321
2008	CS-01	15	21	29	18	11	2	4	31	38	82
2008	CS-02	12	32	36	12	5	2	0	17	45	124
2008	CS-03	18	28	31	16	5	1	0	22	47	74
2008	CS-04	23	38	27	8	4	0	0	12	62	26

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	10	17	34	26	10	2	1	38	27	252
2018	CS-01	3	22	23	26	20	5	2	49	26	65
2018	CS-02	10	13	34	34	7	1	1	42	24	86
2018	CS-03	12	19	41	20	9	0	0	29	30	69
2017	CS	6	18	30	28	12	2	4	43	25	287
2017	CS-01	6	14	23	27	24	2	4	54	22	84
2017	CS-02	3	18	32	28	9	2	8	41	23	97
2017	CS-03	7	12	42	28	7	1	3	36	20	75
2017	CS-04	13	48	22	18	0	0	0	18	61	21
2014	CS	8	14	28	32	12	1	4	47	24	337
2014	CS-01	11	15	24	34	11	1	3	47	28	96
2014	CS-02	5	14	35	25	15	3	3	43	20	115
2014	CS-03	7	13	25	38	11	0	7	52	21	85
2014	CS-04	3	13	26	45	10	0	3	57	17	31
2011	CS	8	18	27	29	12	2	4	44	28	397
2011	CS-01	12	13	21	25	18	4	7	48	29	105
2011	CS-02	9	21	20	27	16	3	4	46	33	129
2011	CS-03	4	18	36	32	6	1	3	40	23	115
2011	CS-04	6	11	39	36	6	0	3	43	17	36
2008	CS	11	21	32	21	9	2	2	32	34	321
2008	CS-01	9	18	34	17	13	5	4	33	29	82
2008	CS-02	11	23	30	21	11	2	1	33	36	124
2008	CS-03	15	16	31	28	5	1	3	35	32	74
2008	CS-04	12	27	38	15	4	0	4	20	40	26

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	18	32	32	9	5	3	0	15	52	253
2018	CS-01	11	32	32	11	8	6	2	20	46	66
2018	CS-02	20	41	27	8	2	2	0	11	62	86
2018	CS-03	16	23	42	12	7	0	0	19	39	69
2017	CS	14	33	35	11	2	2	2	14	50	287
2017	CS-01	11	27	45	12	2	2	0	15	39	84
2017	CS-02	11	37	29	9	4	5	4	15	53	97
2017	CS-03	15	34	39	12	1	0	0	13	48	75
2017	CS-04	39	31	22	9	0	0	0	9	70	21
2014	CS	14	22	37	16	7	1	3	24	37	338
2014	CS-01	13	21	34	21	7	1	3	29	35	96
2014	CS-02	17	23	35	10	8	3	3	19	43	116
2014	CS-03	7	20	46	16	8	0	3	25	27	86
2014	CS-04	17	23	33	27	0	0	0	27	40	30

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	44	33	12	8	2	1	0	78	10	254
2018	CS-01	42	30	15	8	3	2	0	74	11	66
2018	CS-02	37	36	12	9	5	1	0	74	14	86
2018	CS-03	56	30	7	7	0	0	0	86	7	70
2017	CS	41	37	7	8	5	1	0	79	14	289
2017	CS-01	39	35	8	11	7	0	0	74	18	84
2017	CS-02	43	35	6	8	3	3	1	82	12	97
2017	CS-03	41	43	7	5	4	0	0	84	9	77
2017	CS-04	44	34	0	9	13	0	0	78	22	21
2014	CS	49	28	10	7	5	1	0	77	12	339
2014	CS-01	49	28	10	6	6	1	0	77	12	96
2014	CS-02	49	24	11	6	6	3	1	76	13	116
2014	CS-03	47	28	10	13	2	0	0	75	15	86
2014	CS-04	51	39	3	3	3	0	0	90	7	31

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	48	36	9	5	2	0	0	84	7	254
2018	CS-01	50	33	8	5	3	2	0	85	8	66
2018	CS-02	42	37	9	8	3	0	0	79	12	86
2018	CS-03	51	41	4	3	0	0	0	93	3	70
2017	CS	37	43	11	6	3	0	0	81	8	288
2017	CS-01	35	42	17	4	2	0	0	77	6	83
2017	CS-02	41	41	7	6	2	1	1	84	8	97
2017	CS-03	34	47	9	9	1	0	0	80	11	77
2017	CS-04	39	44	4	0	13	0	0	83	13	21
2014	CS	46	37	11	4	1	1	0	84	5	339
2014	CS-01	39	38	15	4	2	1	0	78	6	96
2014	CS-02	47	34	9	5	2	2	1	84	7	116
2014	CS-03	48	39	10	1	0	1	0	88	1	86
2014	CS-04	61	32	3	3	0	0	0	93	3	31

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	36	47	10	4	1	1	84	6	255
2018	CS-01	38	42	9	6	2	3	83	8	66
2018	CS-02	31	48	11	6	2	1	80	8	87
2018	CS-03	46	47	6	1	0	0	93	1	70

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	32	42	18	4	1	3	0	75	6	255
2018	CS-01	32	32	26	3	2	6	0	68	5	66
2018	CS-02	30	45	14	7	1	3	0	77	8	87
2018	CS-03	33	47	16	3	1	0	0	80	4	70
2017	CS	30	37	22	4	2	6	0	71	6	289
2017	CS-01	31	32	21	4	2	10	0	70	7	84
2017	CS-02	32	34	20	5	1	7	1	72	7	97
2017	CS-03	26	45	22	3	1	3	0	73	4	77
2017	CS-04	35	34	22	4	4	0	0	70	9	21
2014	CS	44	35	13	1	2	4	0	83	3	339
2014	CS-01	47	36	7	2	3	4	0	87	5	96
2014	CS-02	38	34	18	1	3	5	1	76	5	116
2014	CS-03	47	34	14	1	0	5	0	84	1	86
2014	CS-04	42	48	6	0	0	3	0	93	0	31

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	30	43	17	6	2	3	0	75	8	254
2018	CS-01	35	35	17	6	2	6	0	74	8	66
2018	CS-02	29	42	16	7	1	3	1	74	9	86
2018	CS-03	30	50	14	4	1	0	0	80	6	70
2017	CS	28	49	14	7	1	2	0	78	8	289
2017	CS-01	26	51	11	7	2	2	0	79	10	84
2017	CS-02	29	52	9	4	2	3	1	84	6	97
2017	CS-03	30	43	24	4	0	0	0	72	4	77
2017	CS-04	26	47	4	22	0	0	0	74	22	21
2014	CS	44	37	11	3	1	3	0	85	5	339
2014	CS-01	50	39	5	3	2	1	0	90	5	96
2014	CS-02	39	35	14	4	2	6	1	79	6	116
2014	CS-03	43	39	13	2	1	1	0	84	4	86
2014	CS-04	55	35	6	0	0	3	0	93	0	31
2011	CS	32	42	15	5	4	3	0	76	8	397
2011	CS-01	39	36	10	8	3	4	0	78	11	105
2011	CS-02	31	42	14	5	5	2	1	75	10	129
2011	CS-03	23	50	20	3	3	2	0	73	6	115
2011	CS-04	39	36	17	3	0	6	0	79	3	36

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	33	45	13	5	2	1	0	79	8	255
2018	CS-01	41	35	15	5	3	2	0	77	8	66
2018	CS-02	25	51	13	8	2	1	0	77	10	87
2018	CS-03	34	53	11	1	0	0	0	87	1	70
2017	CS	34	44	14	5	2	1	0	79	7	288
2017	CS-01	35	49	10	6	1	0	0	83	7	84
2017	CS-02	35	38	17	6	2	1	1	74	9	96
2017	CS-03	31	50	12	3	3	1	0	83	5	77
2017	CS-04	39	30	22	9	0	0	0	70	9	21
2014	CS	47	36	11	3	3	0	0	83	6	339
2014	CS-01	49	34	12	4	1	0	0	82	5	96
2014	CS-02	42	38	9	3	5	1	1	82	9	116
2014	CS-03	47	36	15	2	0	0	0	83	2	86
2014	CS-04	52	39	0	3	6	0	0	90	10	31
2011	CS	40	42	8	6	4	0	0	83	10	397
2011	CS-01	50	37	5	5	3	0	0	88	8	105
2011	CS-02	36	44	7	7	5	1	0	80	13	129
2011	CS-03	32	50	10	3	4	0	0	83	7	115
2011	CS-04	44	31	11	11	3	0	0	75	14	36
2008	CS	31	47	12	6	4	1	0	78	10	320
2008	CS-01	34	49	5	9	2	1	0	84	11	82
2008	CS-02	31	44	15	5	4	1	0	76	9	124
2008	CS-03	25	53	12	5	4	0	0	78	10	73
2008	CS-04	38	27	19	8	8	0	0	65	15	26

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	22	42	14	9	7	6	1	69	17	254
2018	CS-01	21	44	14	8	8	5	2	69	16	66
2018	CS-02	17	34	17	14	8	8	1	57	24	87
2018	CS-03	29	49	6	4	3	9	0	86	8	69
2017	CS	23	39	17	9	5	3	4	67	15	289
2017	CS-01	21	33	19	7	11	4	5	60	19	84
2017	CS-02	21	44	14	9	4	5	2	70	14	97
2017	CS-03	25	43	19	5	3	1	5	72	8	77
2017	CS-04	31	34	13	22	0	0	0	65	22	21
2014	CS	36	33	12	5	7	4	4	75	12	339
2014	CS-01	41	26	12	7	7	3	3	71	15	96
2014	CS-02	30	32	12	3	10	6	6	71	16	116
2014	CS-03	35	38	13	6	3	1	3	77	10	86
2014	CS-04	35	55	3	0	3	3	0	93	3	31

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	24	47	14	10	3	2	0	72	13	251
2018	CS-01	29	42	14	11	2	3	0	73	13	66
2018	CS-02	20	49	14	12	2	3	0	71	14	86
2018	CS-03	24	51	14	6	4	0	0	76	10	70
2017	CS	28	43	15	8	4	1	1	73	12	289
2017	CS-01	23	43	18	8	8	0	0	65	17	84
2017	CS-02	30	41	12	8	2	4	2	76	11	97
2017	CS-03	32	44	15	9	0	0	0	76	9	77
2017	CS-04	30	48	9	0	13	0	0	78	13	21
2014	CS	38	38	11	6	3	3	1	79	9	339
2014	CS-01	36	28	18	9	5	3	1	67	15	96
2014	CS-02	35	43	6	7	5	2	3	81	13	116
2014	CS-03	36	41	15	2	0	6	0	82	2	86
2014	CS-04	55	39	3	3	0	0	0	94	3	31
2011	CS	31	38	13	7	5	4	1	73	13	396
2011	CS-01	30	37	10	9	8	6	2	72	18	105
2011	CS-02	31	42	13	4	4	6	0	78	8	128
2011	CS-03	28	40	18	7	4	2	1	70	12	115
2011	CS-04	42	28	8	14	6	3	0	71	20	36
2008	CS	28	36	14	10	7	3	1	67	19	321
2008	CS-01	26	34	17	12	7	4	0	62	20	82
2008	CS-02	26	38	12	8	9	6	2	69	18	124
2008	CS-03	27	39	19	8	7	0	0	66	15	74
2008	CS-04	35	35	4	15	8	4	0	72	24	26

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	25	44	18	8	4	1	70	12	250
2018	CS-01	22	40	22	8	5	5	65	13	65
2018	CS-02	21	53	16	6	3	0	74	9	86
2018	CS-03	33	38	14	12	3	0	71	14	69

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	15	28	22	16	10	7	2	48	28	253
2018	CS-01	20	24	24	18	6	8	0	48	26	66
2018	CS-02	15	29	21	18	8	8	1	48	29	87
2018	CS-03	14	34	21	10	10	7	3	54	22	70
2017	CS	14	28	20	17	11	9	1	47	31	289
2017	CS-01	12	25	27	13	13	8	1	41	29	84
2017	CS-02	14	34	16	15	8	10	1	55	27	97
2017	CS-03	14	23	21	22	8	9	3	42	34	77
2017	CS-04	22	31	0	13	22	13	0	60	40	21
2014	CS	18	28	21	13	9	9	2	51	25	339
2014	CS-01	12	29	19	18	10	8	4	47	32	96
2014	CS-02	20	24	21	12	10	11	2	51	26	116
2014	CS-03	17	33	27	12	6	6	0	53	18	86
2014	CS-04	32	19	19	10	10	10	0	57	22	31
2011	CS	14	24	23	15	10	11	3	45	29	396
2011	CS-01	16	26	22	12	9	13	3	50	24	104
2011	CS-02	15	23	25	16	10	9	3	43	29	129
2011	CS-03	9	23	24	20	9	13	2	38	34	115
2011	CS-04	25	25	17	11	14	6	3	55	27	36

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	12	88	253
2018	CS-01	15	85	66
2018	CS-02	13	87	86

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	CS	32	31
2018	CS-01	50	10

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	CS	84	31

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2018	CS	31
2018	CS-01	10
2018	CS-02	11

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	CS	29	31

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	CS	35	31
2018	CS-02	45	11

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	CS	58	31

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	CS	45	31

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	CS	42	31

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	CS	52	31
2018	CS-02	45	11

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	CS	26	31

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Total responses
2018	CS	31
2018	CS-01	10
2018	CS-02	11

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	CS	16	31

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	CS	58	31

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	CS	23	31

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	CS	16	31
2018	CS-02	0	11

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	CS	35	31

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	CS	19	31

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	CS	26	31

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2018	CS	31
2018	CS-01	10
2018	CS-02	11

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	CS	52	31
2018	CS-02	55	11

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	CS	16	31

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	CS	42	31
2018	CS-02	55	11

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	CS	45	31

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	CS	68	31
2018	CS-02	55	11

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	12	22	25	9	7	22	3	45	21	251
2018	CS-01	14	17	26	8	8	27	2	43	21	66
2018	CS-02	6	21	27	13	9	22	2	35	29	86
2018	CS-03	16	28	22	7	1	20	6	59	12	69
2017	CS	12	22	22	7	6	23	8	50	18	289
2017	CS-01	10	18	23	10	7	25	8	41	25	84
2017	CS-02	6	28	20	4	9	26	7	51	20	97
2017	CS-03	18	21	26	6	1	18	9	54	11	77
2017	CS-04	26	17	27	9	0	17	4	55	11	21
2014	CS	17	21	19	5	4	26	8	58	14	339
2014	CS-01	18	20	18	7	5	25	8	55	18	96
2014	CS-02	12	20	18	5	8	28	9	51	21	116
2014	CS-03	20	22	21	1	0	25	10	66	2	86
2014	CS-04	29	16	23	6	0	23	3	61	9	31

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	22	41	21	9	4	4	0	65	13	252
2018	CS-01	22	37	23	5	6	8	0	63	12	65
2018	CS-02	17	38	25	13	5	2	0	56	18	87
2018	CS-03	28	46	16	6	1	1	1	76	7	69
2017	CS	22	41	19	7	4	6	0	68	12	289
2017	CS-01	19	42	25	1	6	7	0	65	8	84
2017	CS-02	20	42	16	9	4	7	1	67	15	97
2017	CS-03	25	44	17	8	3	4	0	71	11	77
2017	CS-04	35	34	13	17	0	0	0	70	17	21
2014	CS	29	35	16	6	3	10	1	72	10	339
2014	CS-01	23	37	15	6	4	13	1	70	12	96
2014	CS-02	28	33	13	9	4	9	3	70	16	116
2014	CS-03	32	38	17	2	1	8	1	77	4	86
2014	CS-04	42	26	26	0	0	7	0	72	0	31
2011	CS	27	43	15	5	3	7	0	76	9	397
2011	CS-01	28	37	11	10	3	10	1	73	14	105
2011	CS-02	27	46	10	6	6	5	0	76	13	129
2011	CS-03	21	49	21	2	1	7	0	75	3	115
2011	CS-04	39	33	19	0	0	8	0	79	0	36

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	7	93	253
2018	CS-01	11	89	66
2018	CS-02	7	93	86

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	CS	0	18

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	CS	0	18

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	CS	0	18

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	CS	50	18

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	CS	39	18

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	CS	28	18

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	(%)	Total responses
2018	CS	0	18

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	CS	0	18

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	CS	0	18

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	CS	0	18

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	CS	0	18

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	CS	0	18

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	CS	0	18

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	CS	0	18

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	CS	0	18

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	CS	72	18

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	CS	0	18

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	CS	0	18

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	CS	0	18

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	CS	0	18

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	CS	0	18

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	CS	0	18

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	CS	56	18

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	CS	0	18

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	13	27	26	5	4	23	3	54	11	253
2018	CS-01	15	24	21	6	5	27	2	55	15	66
2018	CS-02	9	27	34	5	3	20	2	46	10	86
2018	CS-03	13	30	19	6	3	29	1	61	12	70
2017	CS	13	23	22	4	3	28	7	55	11	287
2017	CS-01	11	24	24	5	5	25	7	51	14	84
2017	CS-02	11	28	16	3	4	35	3	63	12	95
2017	CS-03	17	17	26	1	0	27	12	55	2	77
2017	CS-04	13	22	26	13	0	17	9	47	18	21
2014	CS	16	19	20	3	2	31	9	58	8	339
2014	CS-01	15	22	15	4	2	30	11	63	11	96
2014	CS-02	13	15	25	3	3	34	8	47	10	116
2014	CS-03	20	19	20	2	1	29	9	63	6	86
2014	CS-04	16	19	19	0	3	39	3	61	6	31

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	24	37	21	6	3	7	1	67	9	254
2018	CS-01	27	35	20	5	3	11	0	69	8	66
2018	CS-02	21	40	21	6	5	7	1	66	11	86
2018	CS-03	23	44	17	7	1	6	1	72	9	70
2017	CS	24	40	19	4	3	8	1	71	9	287
2017	CS-01	20	40	19	5	6	8	1	67	12	84
2017	CS-02	24	43	14	4	3	11	1	76	8	95
2017	CS-03	26	39	26	3	0	6	0	69	3	77
2017	CS-04	35	30	17	13	0	4	0	68	14	21
2014	CS	30	32	18	3	2	13	1	73	6	339
2014	CS-01	34	25	18	4	2	16	1	71	7	96
2014	CS-02	28	34	16	3	3	12	3	74	7	116
2014	CS-03	31	36	21	2	1	8	1	73	4	86
2014	CS-04	26	38	23	3	0	10	0	71	4	31
2011	CS	32	39	16	3	2	9	0	78	5	395
2011	CS-01	36	32	15	2	3	11	0	77	5	105
2011	CS-02	31	39	16	4	3	6	0	76	8	127
2011	CS-03	25	43	19	0	1	11	0	77	1	115
2011	CS-04	36	44	6	6	3	6	0	85	9	36

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	50	31	8	3	5	1	1	83	8	250
2018	CS-01	58	21	12	2	3	3	2	83	5	66
2018	CS-02	40	40	5	6	7	1	0	82	13	84
2018	CS-03	66	26	4	3	0	0	0	93	3	68
2017	CS	54	24	10	4	6	0	1	80	10	288
2017	CS-01	55	24	11	5	6	0	0	79	11	84
2017	CS-02	54	30	5	3	6	1	1	85	9	97
2017	CS-03	59	20	13	4	3	0	1	80	7	76
2017	CS-04	48	17	13	4	17	0	0	65	22	21

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	22	54	14	6	1	4	0	79	7	253
2018	CS-01	24	45	17	5	2	8	0	75	7	66
2018	CS-02	15	60	11	9	1	3	0	77	11	87
2018	CS-03	25	59	12	4	0	0	0	84	4	69
2017	CS	18	46	18	6	7	4	0	68	13	287
2017	CS-01	12	46	22	7	7	6	0	62	15	83
2017	CS-02	22	43	11	9	7	6	1	70	18	97
2017	CS-03	19	48	21	3	6	3	0	69	9	77
2017	CS-04	26	52	22	0	0	0	0	78	0	21

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	16	39	22	15	6	2	0	56	21	254
2018	CS-01	20	35	24	11	8	3	0	56	19	66
2018	CS-02	11	40	21	18	7	2	0	53	26	87
2018	CS-03	19	43	22	12	3	1	0	63	15	69
2017	CS	13	34	24	17	10	2	0	48	27	289
2017	CS-01	11	32	25	20	10	2	0	44	30	84
2017	CS-02	14	33	23	13	12	3	1	49	27	97
2017	CS-03	14	35	25	19	6	0	0	49	26	77
2017	CS-04	13	35	22	17	9	4	0	50	27	21

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	23	22	29	11	13	1	2	46	25	255
2018	CS-01	9	21	33	15	16	1	4	32	33	67
2018	CS-02	16	22	40	8	12	1	1	39	20	86
2018	CS-03	47	21	16	9	7	0	0	69	16	70
2017	CS	22	24	19	14	20	0	2	46	34	289
2017	CS-01	13	24	14	20	27	0	1	37	48	84
2017	CS-02	20	27	24	10	18	0	2	47	28	97
2017	CS-03	35	27	16	9	9	0	4	65	19	77
2017	CS-04	17	9	26	17	31	0	0	26	48	21

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	15	30	29	17	8	1	0	46	25	255
2018	CS-01	18	31	27	15	4	3	1	52	20	67
2018	CS-02	12	33	28	17	10	0	0	44	28	86
2018	CS-03	21	33	29	11	6	0	0	54	17	70
2017	CS	18	30	24	17	9	0	2	49	26	289
2017	CS-01	25	26	29	12	6	0	2	52	18	84
2017	CS-02	19	37	21	14	8	0	1	56	23	97
2017	CS-03	17	30	26	13	12	0	3	48	26	77
2017	CS-04	4	22	18	43	13	0	0	26	56	21

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	13	40	27	12	5	1	0	55	17	252
2018	CS-01	21	43	19	9	3	3	1	67	13	67
2018	CS-02	12	40	26	13	8	1	0	52	21	85
2018	CS-03	13	47	28	10	1	0	0	60	12	68
2017	CS	21	36	22	15	5	0	2	58	20	288
2017	CS-01	31	34	22	11	1	0	1	66	12	83
2017	CS-02	20	39	20	15	4	1	1	60	20	97
2017	CS-03	18	35	22	13	8	0	4	55	22	77
2017	CS-04	4	31	26	22	17	0	0	35	39	21

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	15	25	26	21	12	1	1	40	33	255
2018	CS-01	23	27	18	20	8	3	2	52	29	66
2018	CS-02	13	29	21	20	16	1	1	42	36	87
2018	CS-03	14	23	33	24	6	0	0	37	30	70
2017	CS	18	27	22	16	13	1	2	46	31	289
2017	CS-01	24	26	20	17	11	0	2	51	28	84
2017	CS-02	21	32	20	13	11	1	2	54	26	97
2017	CS-03	12	30	26	17	12	0	4	43	30	77
2017	CS-04	4	4	30	26	35	0	0	9	61	21

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	55	21	11	4	2	1	7	82	6	255
2018	CS-01	63	19	1	1	0	3	12	96	2	67
2018	CS-02	52	14	15	3	5	0	10	74	9	86
2018	CS-03	59	27	9	4	0	0	1	87	4	70
2017	CS	52	20	11	5	0	1	11	82	6	289
2017	CS-01	61	19	7	0	0	0	13	92	0	84
2017	CS-02	62	13	11	3	1	0	9	83	5	97
2017	CS-03	41	25	14	4	0	1	14	78	5	77
2017	CS-04	26	39	17	17	0	0	0	65	17	21

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	34	30	22	9	4	0	0	65	13	254
2018	CS-01	39	32	21	5	2	2	0	72	6	66
2018	CS-02	31	31	23	9	5	0	1	63	14	87
2018	CS-03	41	29	17	10	3	0	0	70	13	69
2017	CS	35	31	19	8	3	0	4	69	12	288
2017	CS-01	40	25	24	6	2	0	2	67	9	84
2017	CS-02	38	32	13	8	4	1	4	74	13	96
2017	CS-03	34	34	17	11	1	0	4	70	13	77
2017	CS-04	22	26	30	9	13	0	0	48	22	21

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	17	34	31	10	6	1	1	53	16	254
2018	CS-01	26	30	33	2	5	3	2	59	6	66
2018	CS-02	17	31	29	16	5	1	1	49	21	87
2018	CS-03	14	44	26	11	4	0	0	59	16	70
2017	CS	19	34	24	15	6	1	2	55	21	287
2017	CS-01	25	33	22	12	6	1	1	59	19	83
2017	CS-02	19	34	25	16	4	1	1	54	20	96
2017	CS-03	17	35	25	16	5	0	3	53	22	77
2017	CS-04	14	34	22	17	13	0	0	48	30	21

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	14	34	25	19	7	1	1	48	26	253
2018	CS-01	21	32	27	11	5	3	2	56	16	66
2018	CS-02	13	33	20	25	7	1	1	47	33	87
2018	CS-03	13	38	28	16	6	0	0	51	22	69
2017	CS	13	30	28	20	6	1	1	44	27	288
2017	CS-01	19	33	26	14	5	1	1	54	20	84
2017	CS-02	17	32	23	20	4	3	1	51	25	96
2017	CS-03	6	26	38	22	5	0	3	33	28	77
2017	CS-04	4	26	22	22	26	0	0	31	48	21

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	17	35	29	11	6	0	1	53	18	254
2018	CS-01	24	35	27	9	2	2	2	61	11	66
2018	CS-02	16	36	26	10	11	0	0	52	22	87
2018	CS-03	20	36	27	14	3	0	0	56	17	70
2017	CS	17	32	28	13	7	1	2	51	21	288
2017	CS-01	19	36	26	7	10	1	1	56	17	84
2017	CS-02	21	31	26	15	3	1	3	54	18	96
2017	CS-03	17	26	31	17	6	1	1	44	24	77
2017	CS-04	4	39	26	13	17	0	0	44	30	21

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	18	34	31	10	5	0	0	53	16	253
2018	CS-01	29	32	24	11	2	2	2	63	13	66
2018	CS-02	12	34	36	10	8	0	0	45	19	86
2018	CS-03	20	39	34	4	3	0	0	59	7	70
2017	CS	20	33	27	11	5	1	3	55	17	288
2017	CS-01	23	43	20	7	4	1	2	68	11	84
2017	CS-02	20	26	29	15	5	1	4	48	21	96
2017	CS-03	21	36	27	7	6	0	3	58	14	77
2017	CS-04	14	17	43	22	4	0	0	31	26	21

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	52	29	11	5	3	0	0	81	8	253
2018	CS-01	42	30	17	8	0	2	2	75	8	66
2018	CS-02	48	30	12	6	5	0	0	78	10	86
2018	CS-03	60	29	7	1	3	0	0	89	4	70
2017	CS	54	22	13	5	3	0	3	78	8	288
2017	CS-01	54	21	15	5	2	1	1	77	7	84
2017	CS-02	49	22	15	6	3	0	5	75	10	96
2017	CS-03	65	21	9	0	3	0	3	88	3	77
2017	CS-04	43	26	9	17	4	0	0	69	22	21

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	73	18	2	2	1	4	95	3	251
2018	CS-01	80	14	0	2	2	3	97	3	65
2018	CS-02	64	22	4	2	1	7	92	4	85
2018	CS-03	74	21	1	1	0	1	97	1	70

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	67	17	7	3	2	1	2	87	5	253
2018	CS-01	71	15	6	3	2	2	2	89	5	66
2018	CS-02	62	22	6	5	1	1	3	88	6	86
2018	CS-03	70	17	9	1	1	0	1	88	3	70
2017	CS	65	19	7	4	1	0	4	88	5	288
2017	CS-01	61	24	6	5	2	0	2	87	7	84
2017	CS-02	64	20	9	1	0	1	5	89	1	96
2017	CS-03	73	14	6	1	0	0	5	92	1	77
2017	CS-04	65	13	0	17	0	0	4	82	18	21

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	60	24	9	3	1	1	2	87	4	252
2018	CS-01	62	20	11	3	2	3	0	84	5	66
2018	CS-02	62	24	5	2	1	0	6	91	4	85
2018	CS-03	63	24	11	1	0	0	0	87	1	70
2017	CS	52	28	13	3	1	1	3	83	4	287
2017	CS-01	51	33	11	4	0	0	2	85	4	83
2017	CS-02	54	29	10	2	2	0	2	85	4	96
2017	CS-03	51	25	17	3	0	0	5	80	3	77
2017	CS-04	48	26	17	9	0	0	0	74	9	21

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	48	22	17	8	4	0	1	71	12	252
2018	CS-01	54	15	17	8	5	2	0	70	13	65
2018	CS-02	43	26	16	10	1	0	3	71	12	86
2018	CS-03	51	24	14	7	3	0	0	76	10	70
2017	CS	50	23	13	6	3	0	3	76	10	287
2017	CS-01	54	18	14	7	6	0	1	72	13	84
2017	CS-02	50	27	11	4	2	1	4	81	7	96
2017	CS-03	50	24	12	8	1	0	5	78	10	76
2017	CS-04	44	26	17	4	4	0	4	73	9	21

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	58	14	6	3	0	0	19	89	4	252
2018	CS-01	64	5	3	2	0	0	27	94	2	66
2018	CS-02	58	14	7	2	1	0	18	87	4	85
2018	CS-03	61	10	7	3	0	0	19	88	4	70
2017	CS	54	14	7	3	0	0	22	87	4	288
2017	CS-01	61	5	2	1	0	0	31	95	2	84
2017	CS-02	57	14	8	3	0	1	17	86	4	96
2017	CS-03	52	13	8	1	1	0	25	86	3	77
2017	CS-04	26	44	17	9	0	0	4	73	9	21

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	63	19	8	1	1	1	6	89	3	252
2018	CS-01	65	17	8	0	2	2	8	90	2	66
2018	CS-02	54	25	11	2	1	1	6	85	4	85
2018	CS-03	66	20	4	1	1	0	7	92	3	70
2017	CS	61	20	9	3	1	1	6	86	4	285
2017	CS-01	63	21	6	2	0	0	7	91	3	84
2017	CS-02	61	22	9	3	1	1	3	87	4	94
2017	CS-03	65	17	7	1	3	0	8	89	4	76
2017	CS-04	47	18	22	9	0	4	0	68	9	21

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	56	31	8	1	2	0	2	89	4	252
2018	CS-01	45	36	11	2	5	0	2	83	6	66
2018	CS-02	53	29	11	1	1	0	5	86	2	85
2018	CS-03	64	29	4	1	1	0	0	93	3	70
2017	CS	55	28	9	3	2	0	4	86	5	288
2017	CS-01	52	25	10	4	5	0	5	81	9	84
2017	CS-02	50	28	11	3	3	1	3	82	7	96
2017	CS-03	62	28	6	1	0	0	3	93	1	77
2017	CS-04	61	35	4	0	0	0	0	96	0	21

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	43	34	15	5	2	2	78	6	252
2018	CS-01	55	24	17	3	2	0	79	5	66
2018	CS-02	32	41	15	5	2	5	77	7	85
2018	CS-03	46	36	14	4	0	0	81	4	70
2017	CS	43	37	14	1	1	4	83	3	289
2017	CS-01	46	32	15	2	1	2	80	4	84
2017	CS-02	37	41	12	2	2	5	83	4	97
2017	CS-03	51	38	9	0	0	3	91	0	77
2017	CS-04	26	35	34	0	4	0	61	4	21

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	13	37	34	11	4	0	0	50	16	253
2018	CS-01	15	44	27	12	0	2	0	60	12	66
2018	CS-02	10	40	31	12	7	0	0	50	19	86
2018	CS-03	19	32	36	12	1	0	0	51	13	69
2017	CS	14	31	36	15	2	0	0	46	18	289
2017	CS-01	13	37	37	11	2	0	0	50	13	84
2017	CS-02	21	32	30	12	3	1	1	54	16	97
2017	CS-03	13	31	38	16	3	0	0	44	18	77
2017	CS-04	4	14	43	39	0	0	0	18	39	21

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	10	17	38	27	7	0	0	35	27	255
2018	CS-01	8	9	32	39	11	2	0	51	17	66
2018	CS-02	8	23	38	24	7	0	0	31	31	87
2018	CS-03	9	17	43	24	7	0	0	31	26	70
2017	CS	6	18	42	21	12	0	0	34	24	289
2017	CS-01	7	17	36	27	13	0	0	40	24	84
2017	CS-02	3	20	41	22	13	0	1	35	23	97
2017	CS-03	4	18	48	18	12	0	0	30	22	77
2017	CS-04	26	13	43	9	9	0	0	18	39	21

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	30	30	21	10	5	3	1	31	69	253
2018	CS-01	24	21	26	17	8	3	2	25	75	66
2018	CS-02	23	34	28	7	3	3	1	24	76	87
2018	CS-03	46	28	13	7	3	3	0	48	52	69
2017	CS	30	30	20	7	9	3	1	31	69	289
2017	CS-01	23	24	23	14	14	2	0	23	77	84
2017	CS-02	34	30	19	3	7	4	3	37	63	97
2017	CS-03	35	36	20	3	4	3	0	36	64	77
2017	CS-04	30	26	22	4	18	0	0	30	70	21

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	CS	22	167
2018	CS-01	32	47
2018	CS-02	22	63
2018	CS-03	17	35
2017	CS	19	190
2017	CS-01	29	63
2017	CS-02	12	57
2017	CS-03	19	48
2017	CS-04	6	14

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	CS	40	167
2018	CS-01	53	47
2018	CS-02	37	63
2018	CS-03	34	35
2017	CS	34	190
2017	CS-01	37	63
2017	CS-02	37	57
2017	CS-03	30	48
2017	CS-04	26	14

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	CS	16	167
2018	CS-01	15	47
2018	CS-02	13	63
2018	CS-03	23	35
2017	CS	15	190
2017	CS-01	16	63
2017	CS-02	18	57
2017	CS-03	8	48
2017	CS-04	6	14

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	CS	51	167
2018	CS-01	45	47
2018	CS-02	52	63
2018	CS-03	46	35
2017	CS	48	190
2017	CS-01	41	63
2017	CS-02	47	57
2017	CS-03	46	48
2017	CS-04	75	14

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	CS	6	167
2018	CS-01	6	47
2018	CS-02	6	63
2018	CS-03	9	35
2017	CS	4	190
2017	CS-01	5	63
2017	CS-02	5	57
2017	CS-03	2	48
2017	CS-04	6	14

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	CS	41	167
2018	CS-01	36	47
2018	CS-02	43	63
2018	CS-03	43	35

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	CS	35	167
2018	CS-01	43	47
2018	CS-02	35	63
2018	CS-03	34	35
2017	CS	45	190
2017	CS-01	49	63
2017	CS-02	37	57
2017	CS-03	50	48
2017	CS-04	32	14

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	CS	4	37	22	10	4	23	156
2018	CS-01	2	45	21	5	2	24	42
2018	CS-02	7	39	18	13	2	21	61
2018	CS-03	3	28	34	6	6	22	32
2017	CS	9	45	20	6	5	15	183
2017	CS-01	3	39	36	5	2	15	61
2017	CS-02	11	60	8	8	6	8	53
2017	CS-03	17	45	13	6	6	13	47
2017	CS-04	6	19	25	12	7	31	14

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	38	62	165
2018	CS-01	23	77	47
2018	CS-02	43	57	61
2018	CS-03	54	46	35

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	34	18	18	11	13	3	4	56	25	256
2018	CS-01	18	24	16	12	18	6	6	47	34	67
2018	CS-02	36	18	20	9	11	2	3	57	22	87
2018	CS-03	47	16	10	10	13	1	3	66	24	70

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	11	25	23	14	22	2	4	38	38	166
2018	CS-01	15	28	28	4	19	2	4	45	25	47
2018	CS-02	8	10	31	24	23	2	3	19	49	62
2018	CS-03	14	43	6	6	23	3	6	63	31	35
2017	CS	9	22	24	15	15	3	12	37	35	190
2017	CS-01	8	16	29	16	17	5	10	28	39	63
2017	CS-02	9	23	21	16	12	5	14	39	35	57
2017	CS-03	10	27	25	12	11	0	14	44	27	48
2017	CS-04	6	25	12	25	26	0	6	33	54	14

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	5	12	20	27	35	1	1	17	63	166
2018	CS-01	9	13	19	23	32	4	0	22	58	47
2018	CS-02	3	6	26	27	37	0	0	10	65	62
2018	CS-03	6	20	14	23	34	0	3	26	59	35
2017	CS	2	6	11	20	47	3	11	9	78	190
2017	CS-01	0	8	8	24	51	5	5	9	82	63
2017	CS-02	0	4	12	19	53	4	9	4	82	57
2017	CS-03	6	8	12	14	36	2	21	19	65	48
2017	CS-04	0	0	12	19	63	0	6	0	87	14

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CS

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack