2018 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 40 15 6 4 0 0 75 10 849
2018 CR-04 33 41 16 6 4 0 0 74 10 647
2018 CR-05 35 40 12 8 4 1 0 76 12 179
2017 CR 32 48 11 6 3 0 0 79 10 999
2017 CR-04 30 48 12 6 4 0 0 78 10 785
2017 CR-05 36 46 10 7 2 0 0 82 8 206
2014 CR 30 45 13 8 4 0 0 75 12 1252
2014 CR-04 31 46 12 8 4 0 0 77 11 1018
2014 CR-05 26 44 18 7 6 0 0 69 13 223
2011 CR 38 42 11 7 3 0 0 79 10 1436
2011 CR-03 26 50 14 5 5 0 0 76 10 42
2011 CR-04 38 41 11 7 3 0 0 79 10 1108
2011 CR-05 36 44 10 5 5 0 0 81 10 277
2008 CR 38 44 9 5 3 0 0 82 8 1187
2008 CR-03 36 45 10 4 5 0 0 81 9 245
2008 CR-04 39 43 9 6 3 0 0 82 8 696
2008 CR-05 36 47 10 6 1 0 0 83 7 222

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 37 13 10 9 0 0 68 19 853
2018 CR-04 29 37 14 10 10 0 0 66 20 649
2018 CR-05 35 38 11 8 8 0 0 73 16 181
2017 CR 30 39 12 11 8 0 0 70 19 998
2017 CR-04 30 39 13 10 8 1 0 69 18 784
2017 CR-05 31 39 8 16 6 0 0 70 21 206

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 52 35 9 2 2 0 0 87 4 851
2018 CR-04 51 36 9 2 2 0 0 87 4 646
2018 CR-05 53 32 10 3 2 0 0 85 4 182
2017 CR 57 33 7 3 1 0 0 90 3 997
2017 CR-04 56 34 8 2 1 0 0 89 3 783
2017 CR-05 60 30 5 3 2 0 0 90 5 206
2014 CR 64 28 6 1 1 0 0 91 2 1251
2014 CR-04 64 28 6 1 1 0 0 92 2 1017
2014 CR-05 64 26 7 1 2 0 0 90 3 223
2011 CR 66 26 5 2 1 0 0 92 3 1444
2011 CR-03 69 17 7 5 2 0 0 86 7 42
2011 CR-04 65 27 6 2 1 0 0 92 2 1115
2011 CR-05 65 27 5 1 1 0 0 92 3 278

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 39 10 5 3 0 0 82 8 853
2018 CR-04 40 41 10 5 3 0 0 81 8 649
2018 CR-05 48 36 8 4 4 0 0 84 8 182
2017 CR 44 40 9 4 3 0 0 85 7 997
2017 CR-04 43 42 8 4 2 0 0 85 7 783
2017 CR-05 48 35 11 3 3 0 0 83 6 206
2014 CR 43 39 10 4 3 0 0 82 7 1252
2014 CR-04 45 38 10 3 3 0 0 84 6 1018
2014 CR-05 35 42 11 6 5 0 0 78 11 223
2011 CR 46 40 7 4 2 0 0 87 7 1436
2011 CR-03 45 43 7 0 5 0 0 88 5 42
2011 CR-04 46 41 7 4 2 0 0 87 6 1108
2011 CR-05 47 38 5 6 4 0 0 85 10 277
2008 CR 45 43 6 4 2 0 0 88 6 1192
2008 CR-03 39 49 5 3 4 0 0 88 7 246
2008 CR-04 45 42 6 5 2 0 0 87 6 700
2008 CR-05 46 43 5 5 1 0 0 89 5 222

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 28 20 9 8 0 0 63 17 854
2018 CR-04 32 30 19 9 8 0 0 63 18 650
2018 CR-05 41 23 22 9 6 0 0 64 15 181
2017 CR 33 34 16 9 7 0 0 67 17 997
2017 CR-04 32 34 17 10 8 0 0 66 18 784
2017 CR-05 36 34 15 9 5 0 0 71 14 205
2014 CR 27 33 18 12 9 1 0 61 21 1252
2014 CR-04 28 33 17 12 9 1 0 61 21 1017
2014 CR-05 26 33 19 13 8 1 0 60 21 223
2011 CR 31 37 17 8 7 1 0 68 15 1441
2011 CR-03 31 31 14 12 12 0 0 62 24 42
2011 CR-04 32 37 17 8 6 0 0 69 14 1114
2011 CR-05 29 36 18 9 7 1 0 66 16 276

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 32 19 10 6 0 0 66 16 847
2018 CR-04 32 32 19 10 7 0 0 64 16 644
2018 CR-05 38 29 18 10 3 1 0 68 14 181
2017 CR 34 36 16 10 4 0 0 70 14 995
2017 CR-04 33 37 16 10 5 0 0 69 14 783
2017 CR-05 40 32 14 10 4 0 0 72 14 204
2014 CR 28 35 17 11 8 0 0 63 20 1254
2014 CR-04 28 36 16 11 8 0 0 64 19 1019
2014 CR-05 27 32 21 11 9 0 0 59 20 223
2011 CR 32 39 14 9 5 1 0 72 14 1443
2011 CR-03 31 31 12 14 12 0 0 62 26 42
2011 CR-04 33 39 14 9 5 0 0 73 13 1115
2011 CR-05 29 38 16 9 6 1 0 68 16 277
2008 CR 29 45 11 10 5 0 0 74 15 1191
2008 CR-03 33 40 11 11 5 0 0 73 16 246
2008 CR-04 30 44 11 9 5 0 0 75 15 699
2008 CR-05 25 51 11 10 3 0 0 76 14 223

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 27 18 10 10 3 0 60 21 850
2018 CR-04 31 26 18 11 11 3 0 59 22 648
2018 CR-05 32 29 18 8 10 2 1 63 18 179
2017 CR 34 27 19 9 6 5 0 64 15 998
2017 CR-04 32 28 21 8 6 5 0 63 15 785
2017 CR-05 38 27 15 10 6 4 0 68 17 205
2014 CR 29 27 17 10 11 5 1 60 22 1254
2014 CR-04 30 27 17 11 10 4 1 61 22 1019
2014 CR-05 26 25 19 6 15 8 0 56 23 223
2011 CR 32 28 15 10 9 5 1 64 20 1442
2011 CR-03 29 21 19 10 21 0 0 50 31 42
2011 CR-04 33 28 15 11 8 5 1 65 20 1114
2011 CR-05 30 31 15 8 10 5 0 65 20 277
2008 CR 28 32 15 11 8 6 1 64 20 1189
2008 CR-03 31 24 16 12 8 8 0 60 22 245
2008 CR-04 28 33 13 11 8 6 1 66 20 699
2008 CR-05 23 35 20 9 8 5 0 61 18 223
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 49 26 12 5 6 1 0 76 11 854
2018 CR-04 48 26 13 6 6 2 0 75 12 652
2018 CR-05 49 31 10 5 3 1 1 81 9 180
2017 CR 47 31 11 6 3 1 1 80 9 1000
2017 CR-04 46 31 11 6 3 1 1 79 9 786
2017 CR-05 50 31 9 5 3 1 1 83 8 206
2014 CR 44 30 11 8 5 1 1 75 13 1251
2014 CR-04 45 30 11 7 4 2 1 77 12 1017
2014 CR-05 38 31 11 11 7 1 1 70 19 223
2011 CR 44 31 12 6 5 2 1 77 11 1444
2011 CR-03 43 33 12 2 5 2 2 80 8 42
2011 CR-04 45 31 11 6 5 2 1 78 11 1115
2011 CR-05 41 30 15 6 6 2 0 72 13 278
2008 CR 42 33 11 6 5 3 0 77 11 1193
2008 CR-03 41 36 12 7 2 2 0 78 10 246
2008 CR-04 42 31 10 7 6 4 0 77 13 700
2008 CR-05 40 36 13 4 6 2 0 78 10 223

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 45 31 10 8 5 1 0 77 13 852
2018 CR-04 44 30 10 9 6 1 0 75 15 650
2018 CR-05 47 36 8 5 4 0 0 82 9 180
2017 CR 46 31 11 7 4 0 0 78 11 999
2017 CR-04 46 32 11 7 4 0 0 78 11 785
2017 CR-05 47 31 9 7 3 1 0 80 11 206
2014 CR 42 32 9 10 6 0 0 74 16 1252
2014 CR-04 43 32 9 9 5 0 0 76 15 1018
2014 CR-05 35 31 11 14 9 0 1 67 22 223
2011 CR 40 34 10 10 6 1 0 75 16 1445
2011 CR-03 43 31 12 7 7 0 0 74 14 42
2011 CR-04 41 34 9 9 6 1 0 75 16 1116
2011 CR-05 36 34 13 10 5 1 0 71 16 278
2008 CR 39 35 8 10 6 1 0 75 17 1190
2008 CR-03 42 35 8 10 5 1 0 77 15 245
2008 CR-04 38 34 8 11 7 1 1 73 18 699
2008 CR-05 37 39 7 8 8 1 0 77 16 222

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 52 26 10 6 6 0 0 78 12 854
2018 CR-04 50 25 11 7 6 0 0 76 13 651
2018 CR-05 54 30 9 3 4 0 0 83 7 181
2017 CR 56 25 10 6 4 0 0 81 9 995
2017 CR-04 55 26 10 5 4 0 0 81 9 781
2017 CR-05 61 22 7 7 3 0 0 83 11 206
2014 CR 52 26 10 7 5 0 0 78 11 1248
2014 CR-04 54 26 9 6 4 0 0 81 10 1015
2014 CR-05 42 26 15 8 8 0 1 69 16 222

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 29 35 15 9 9 3 0 66 19 851
2018 CR-04 26 34 16 10 11 3 0 62 21 649
2018 CR-05 35 36 14 6 3 7 1 76 9 179
2017 CR 27 33 17 10 9 5 0 63 20 1000
2017 CR-04 26 32 17 11 9 4 0 61 21 786
2017 CR-05 29 35 17 8 6 6 0 68 15 206
2014 CR 26 34 16 11 8 4 0 63 20 1251
2014 CR-04 27 34 17 11 8 4 0 64 19 1018
2014 CR-05 26 34 15 12 8 5 0 63 21 222
2011 CR 23 35 18 11 8 5 1 61 20 1445
2011 CR-03 26 36 12 7 10 7 2 68 18 42
2011 CR-04 23 34 18 11 8 5 1 60 20 1116
2011 CR-05 19 38 20 9 8 5 1 61 18 278

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 27 32 18 12 10 2 0 60 23 851
2018 CR-04 25 31 17 14 12 2 0 57 26 648
2018 CR-05 32 34 21 7 5 2 0 67 12 180
2017 CR 26 31 19 11 11 2 0 58 22 1000
2017 CR-04 25 30 19 12 11 3 0 56 24 786
2017 CR-05 32 33 20 6 8 1 0 66 14 206
2014 CR 23 31 18 15 11 2 0 55 26 1251
2014 CR-04 24 31 17 16 10 2 0 56 26 1018
2014 CR-05 21 34 22 10 12 1 0 56 22 222
2011 CR 26 35 17 11 9 2 0 62 20 1444
2011 CR-03 27 29 17 5 17 5 0 59 23 41
2011 CR-04 26 35 17 12 9 2 0 62 21 1116
2011 CR-05 24 36 19 12 7 2 0 61 19 278
2008 CR 25 36 17 11 8 3 0 63 19 1188
2008 CR-03 26 40 13 8 8 4 1 69 17 244
2008 CR-04 26 34 17 12 7 3 0 62 20 698
2008 CR-05 19 40 18 9 11 2 0 61 21 223

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 21 30 21 13 10 5 0 53 25 847
2018 CR-04 19 29 21 15 12 5 0 50 28 644
2018 CR-05 25 31 24 9 6 5 0 59 16 180
2017 CR 20 31 20 14 10 6 0 54 25 997
2017 CR-04 19 30 20 14 10 6 0 52 26 784
2017 CR-05 23 35 18 12 9 4 0 60 21 205
2014 CR 20 28 19 17 12 4 0 50 31 1252
2014 CR-04 20 29 18 17 12 4 0 51 30 1019
2014 CR-05 19 25 22 16 13 4 1 46 31 221
2011 CR 17 34 21 16 7 5 1 54 24 1445
2011 CR-03 12 29 26 14 14 5 0 43 30 42
2011 CR-04 18 34 20 16 7 5 1 55 24 1116
2011 CR-05 13 37 22 16 7 5 0 53 24 278
2008 CR 13 37 18 17 8 7 0 54 27 1191
2008 CR-03 15 35 19 13 8 10 0 56 23 246
2008 CR-04 14 38 15 19 7 6 0 55 28 699
2008 CR-05 10 36 23 15 11 5 0 48 27 223

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 19 31 19 15 14 2 0 51 30 848
2018 CR-04 18 29 18 17 16 2 0 48 34 647
2018 CR-05 21 38 20 12 8 1 0 60 20 178
2017 CR 19 32 16 16 15 3 0 52 31 999
2017 CR-04 19 32 15 16 15 3 0 52 32 786
2017 CR-05 21 31 18 15 13 2 0 54 28 205
2014 CR 18 30 16 17 16 2 0 49 34 1252
2014 CR-04 19 31 16 17 16 2 0 51 33 1019
2014 CR-05 15 30 19 18 16 1 0 46 35 221
2011 CR 16 36 16 18 11 2 0 54 30 1443
2011 CR-03 19 36 7 19 17 2 0 56 37 42
2011 CR-04 17 36 16 17 11 2 0 54 29 1115
2011 CR-05 14 36 17 19 12 1 0 51 32 277
2008 CR 15 41 12 20 10 3 0 57 30 1189
2008 CR-03 20 38 13 16 9 4 0 60 27 246
2008 CR-04 14 41 11 21 10 3 0 57 32 697
2008 CR-05 11 46 14 18 10 1 0 57 29 223
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 34 14 11 10 0 0 65 21 846
2018 CR-04 29 33 15 11 11 0 0 62 22 642
2018 CR-05 33 39 9 10 10 0 0 71 20 181
2017 CR 30 39 14 10 7 0 0 68 18 998
2017 CR-04 29 41 13 9 8 0 0 70 17 784
2017 CR-05 31 32 15 15 6 1 0 64 22 206
2014 CR 27 36 14 12 10 0 0 63 23 1252
2014 CR-04 29 36 14 12 9 0 0 65 21 1018
2014 CR-05 20 34 15 15 16 0 0 55 31 223
2011 CR 28 39 12 12 8 0 0 68 20 1444
2011 CR-03 29 24 17 14 14 0 2 54 29 42
2011 CR-04 28 40 12 12 7 0 0 68 19 1115
2011 CR-05 25 41 12 11 11 1 0 67 22 278

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 43 13 7 4 0 0 76 11 847
2018 CR-04 31 42 14 8 5 0 0 73 12 644
2018 CR-05 38 45 10 5 2 0 0 83 7 181
2017 CR 35 44 12 7 3 0 0 79 9 999
2017 CR-04 34 44 12 7 3 0 0 79 10 785
2017 CR-05 37 42 12 7 1 0 0 80 8 206

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 12 22 19 18 18 10 1 39 40 851
2018 CR-04 11 22 20 17 20 9 1 37 41 646
2018 CR-05 15 21 18 21 11 13 1 42 37 182
2017 CR 11 21 18 20 15 14 2 37 41 998
2017 CR-04 9 22 18 21 15 13 1 37 42 784
2017 CR-05 15 17 18 17 12 18 3 41 37 206
2014 CR 9 22 18 22 17 11 1 35 44 1251
2014 CR-04 9 22 18 22 16 11 1 36 44 1017
2014 CR-05 7 22 18 21 21 9 1 33 47 223

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 42 30 14 8 5 1 0 73 13 853
2018 CR-04 41 29 15 8 6 1 0 71 13 652
2018 CR-05 44 35 8 8 4 0 0 79 13 179
2017 CR 43 36 10 5 5 0 0 80 10 1000
2017 CR-04 43 36 10 5 5 0 0 80 10 786
2017 CR-05 45 36 10 5 4 0 0 81 9 206
2014 CR 40 34 11 7 6 0 1 75 13 1252
2014 CR-04 42 35 12 6 5 0 1 77 11 1018
2014 CR-05 33 34 9 11 11 0 1 68 23 223
2011 CR 38 36 11 9 5 1 1 75 15 1444
2011 CR-03 36 33 7 17 5 0 2 71 22 42
2011 CR-04 38 35 11 9 5 1 1 75 14 1115
2011 CR-05 35 40 8 9 8 1 0 75 17 278
2008 CR 41 34 11 8 6 1 0 75 14 1192
2008 CR-03 40 34 11 8 6 1 0 75 14 246
2008 CR-04 41 32 10 8 7 1 1 74 15 699
2008 CR-05 38 39 10 6 7 0 0 77 13 223

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 20 46 11 16 7 0 0 66 23 852
2018 CR-04 18 47 10 16 7 0 0 66 24 649
2018 CR-05 24 41 13 14 7 0 0 66 22 180
2017 CR 23 40 13 16 8 0 0 63 25 997
2017 CR-04 21 41 13 16 9 0 0 62 25 783
2017 CR-05 27 39 12 15 7 0 0 66 22 206
2014 CR 21 38 11 20 10 0 0 59 30 1251
2014 CR-04 21 37 11 21 9 0 0 58 31 1017
2014 CR-05 21 41 11 17 10 0 0 62 27 223
2011 CR 23 41 12 15 8 0 1 66 22 1441
2011 CR-03 19 36 12 12 14 0 7 59 28 42
2011 CR-04 23 41 12 15 7 0 1 65 23 1113
2011 CR-05 23 45 11 12 8 0 1 69 20 277
2008 CR 22 40 13 16 7 1 1 63 24 1193
2008 CR-03 21 40 13 19 5 1 1 63 25 246
2008 CR-04 23 40 13 16 8 1 1 63 24 700
2008 CR-05 21 39 16 16 7 0 1 61 23 223

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 40 13 7 4 0 0 75 12 852
2018 CR-04 33 41 13 8 4 0 0 75 12 649
2018 CR-05 39 38 13 5 6 0 0 77 10 181
2017 CR 37 41 12 6 4 0 0 78 10 1000
2017 CR-04 35 42 12 6 4 0 0 77 11 786
2017 CR-05 43 37 11 5 4 0 0 80 9 206
2014 CR 33 41 13 8 6 0 0 74 13 1252
2014 CR-04 33 40 13 8 6 0 0 73 13 1018
2014 CR-05 32 43 11 8 6 0 0 76 14 223
2011 CR 40 37 12 7 4 0 0 77 11 1435
2011 CR-03 36 33 7 12 10 2 0 71 22 42
2011 CR-04 39 37 13 7 4 0 0 76 11 1106
2011 CR-05 44 38 9 5 4 0 0 82 9 278
2008 CR 32 45 11 7 4 0 0 78 11 1192
2008 CR-03 30 43 14 4 9 0 0 73 13 246
2008 CR-04 32 44 12 8 3 0 0 77 11 700
2008 CR-05 35 52 7 5 1 0 0 86 6 222

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 42 36 9 9 4 0 0 78 13 849
2018 CR-04 40 37 10 9 4 0 0 77 13 646
2018 CR-05 46 36 6 8 5 0 0 82 13 180
2017 CR 45 38 7 6 4 0 0 83 10 1000
2017 CR-04 44 38 8 7 4 0 0 82 11 786
2017 CR-05 47 39 5 5 4 0 0 85 9 206
2014 CR 42 36 10 6 6 0 0 78 12 1250
2014 CR-04 42 36 10 7 6 0 0 78 12 1016
2014 CR-05 41 36 11 4 8 0 0 76 12 223
2011 CR 42 38 9 7 4 0 0 80 11 1441
2011 CR-03 33 38 12 10 7 0 0 71 17 42
2011 CR-04 41 38 10 6 4 0 0 79 11 1113
2011 CR-05 45 38 5 9 3 0 0 83 12 277
2008 CR 42 42 7 6 4 0 0 84 10 1192
2008 CR-03 38 36 11 8 7 0 0 74 15 246
2008 CR-04 44 41 6 6 3 0 0 85 9 700
2008 CR-05 41 48 6 3 3 0 0 89 5 222

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 24 31 19 13 11 2 0 56 24 850
2018 CR-04 22 31 19 13 12 3 0 55 26 649
2018 CR-05 26 30 20 12 10 1 0 57 22 178
2017 CR 24 33 16 13 9 4 1 59 23 996
2017 CR-04 23 34 16 13 9 4 1 60 23 784
2017 CR-05 27 28 17 13 9 4 1 59 24 204
2014 CR 20 29 18 15 14 3 1 50 30 1250
2014 CR-04 20 29 18 15 14 4 0 51 30 1017
2014 CR-05 20 27 19 16 15 3 1 49 32 221
2011 CR 23 32 17 13 10 3 1 58 24 1440
2011 CR-03 14 33 31 5 7 2 7 53 13 42
2011 CR-04 24 33 17 12 10 4 1 59 23 1112
2011 CR-05 23 29 14 17 13 3 1 54 31 277
2008 CR 20 36 17 15 8 4 0 58 25 1190
2008 CR-03 22 36 15 15 6 6 0 61 22 246
2008 CR-04 21 34 16 15 9 3 1 58 25 697
2008 CR-05 14 39 20 14 11 1 0 54 25 223

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 20 28 20 14 15 2 1 49 30 850
2018 CR-04 19 28 20 13 16 2 1 49 30 648
2018 CR-05 21 26 17 18 12 2 3 50 32 179
2017 CR 19 27 18 16 14 3 4 49 32 994
2017 CR-04 18 27 19 15 14 3 4 48 32 783
2017 CR-05 25 25 16 17 12 1 4 53 31 203
2014 CR 14 24 16 18 21 3 4 40 42 1251
2014 CR-04 14 24 16 18 20 4 4 41 42 1018
2014 CR-05 12 24 17 17 25 0 5 38 44 221
2011 CR 17 30 16 14 17 3 3 50 33 1441
2011 CR-03 12 29 21 10 17 2 10 46 30 42
2011 CR-04 18 31 16 13 17 3 3 52 31 1113
2011 CR-05 16 27 13 21 18 3 3 45 41 277
2008 CR 17 35 14 14 15 3 3 55 31 1192
2008 CR-03 21 36 10 11 16 4 2 61 29 246
2008 CR-04 18 34 13 15 14 3 3 56 31 699
2008 CR-05 11 35 18 15 17 1 3 47 33 223

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 37 17 13 7 0 0 63 20 848
2018 CR-04 25 36 17 14 7 0 0 61 21 645
2018 CR-05 28 40 14 11 6 0 1 68 17 180
2017 CR 27 40 14 13 6 0 0 67 20 995
2017 CR-04 26 40 13 13 6 0 1 67 20 781
2017 CR-05 29 38 14 12 6 0 0 67 18 206
2014 CR 20 38 15 15 12 0 0 58 27 1251
2014 CR-04 21 38 15 14 11 0 0 59 25 1018
2014 CR-05 16 37 14 19 15 1 0 53 33 222
2011 CR 31 39 13 10 5 1 1 71 16 1441
2011 CR-03 36 33 12 10 10 0 0 69 19 42
2011 CR-04 32 39 13 10 4 1 1 72 15 1112
2011 CR-05 23 42 13 13 8 0 0 66 21 278

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 37 14 9 6 0 0 71 15 848
2018 CR-04 32 38 14 9 6 0 0 71 15 643
2018 CR-05 35 34 13 10 8 0 1 69 18 182
2017 CR 34 38 14 9 5 0 1 73 14 997
2017 CR-04 35 39 13 8 5 1 1 74 13 783
2017 CR-05 32 36 16 11 5 0 0 68 17 206
2014 CR 28 40 14 11 6 0 0 69 17 1252
2014 CR-04 30 40 14 10 5 0 0 70 16 1018
2014 CR-05 20 41 16 11 11 0 0 62 22 223

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 38 15 9 6 0 0 70 15 849
2018 CR-04 28 40 16 10 6 0 0 68 16 645
2018 CR-05 39 35 14 7 6 0 0 73 13 181
2017 CR 34 39 12 10 4 0 0 74 14 994
2017 CR-04 34 40 12 9 4 0 0 74 14 781
2017 CR-05 37 35 13 12 3 0 0 72 15 205
2014 CR 31 39 15 10 5 0 1 71 15 1251
2014 CR-04 32 40 14 10 4 0 1 72 13 1017
2014 CR-05 25 39 17 10 8 0 0 65 18 223
2011 CR 36 43 10 6 3 1 1 81 9 1439
2011 CR-03 36 33 17 5 7 0 2 71 12 42
2011 CR-04 37 44 10 6 2 1 1 82 8 1110
2011 CR-05 35 43 10 7 4 0 0 79 11 278

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 21 34 24 11 7 2 0 57 18 852
2018 CR-04 20 34 25 11 8 2 0 55 20 651
2018 CR-05 24 38 23 10 3 2 0 63 13 178
2017 CR 20 38 19 10 6 6 1 62 17 998
2017 CR-04 20 39 19 11 6 5 1 63 17 785
2017 CR-05 22 35 21 9 5 6 1 61 16 205

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 45 33 11 6 5 0 1 78 10 851
2018 CR-04 44 33 11 6 5 0 1 77 11 647
2018 CR-05 49 31 12 3 5 1 0 81 8 181
2017 CR 44 35 9 7 4 1 0 79 12 999
2017 CR-04 42 35 9 8 5 1 0 79 13 785
2017 CR-05 48 34 10 5 2 0 0 83 7 206
2014 CR 39 34 12 8 6 0 1 74 14 1252
2014 CR-04 41 33 12 8 5 0 1 75 13 1018
2014 CR-05 34 37 11 8 8 0 0 72 16 223
2011 CR 42 36 9 6 4 0 1 80 11 1433
2011 CR-03 43 33 17 5 2 0 0 76 7 42
2011 CR-04 43 37 9 7 4 0 1 80 11 1106
2011 CR-05 41 35 11 6 5 0 2 78 11 276

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 42 29 17 7 5 0 0 71 12 853
2018 CR-04 41 29 17 7 6 0 0 70 13 649
2018 CR-05 46 27 17 6 4 0 0 73 10 181
2017 CR 42 35 16 4 3 0 0 77 7 999
2017 CR-04 41 34 17 4 3 0 1 76 7 785
2017 CR-05 49 35 10 3 2 0 0 84 6 206
2014 CR 37 33 18 6 5 0 0 70 12 1251
2014 CR-04 38 33 19 6 5 0 0 70 11 1017
2014 CR-05 35 35 16 7 6 0 0 71 13 223
2011 CR 35 34 17 8 5 0 0 70 12 1441
2011 CR-03 40 26 14 12 7 0 0 67 19 42
2011 CR-04 36 35 17 8 4 0 0 71 12 1112
2011 CR-05 33 35 19 7 6 0 1 68 13 278
2008 CR 29 31 21 10 9 0 0 60 19 1190
2008 CR-03 30 32 20 11 7 0 0 63 18 245
2008 CR-04 30 30 21 9 9 0 0 60 18 700
2008 CR-05 27 30 23 12 9 0 0 57 20 221

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CR 23 37 40 858
2018 CR-04 22 36 41 654
2018 CR-05 29 37 34 181
2017 CR 23 42 35 997
2017 CR-04 22 41 37 783
2017 CR-05 26 44 30 206
2014 CR 26 40 34 1253
2014 CR-04 25 41 34 1019
2014 CR-05 30 34 35 222
2011 CR 33 36 31 1445
2011 CR-03 38 36 26 42
2011 CR-04 33 37 31 1116
2011 CR-05 33 33 33 278

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 CR 16 39 24 1 14 5 201
2018 CR-04 16 39 21 1 17 5 146
2017 CR 23 33 20 1 17 6 227
2017 CR-04 22 30 20 2 19 6 170
2017 CR-05 24 42 19 0 9 5 54
2014 CR 19 36 23 8 9999 15 327
2014 CR-04 20 35 22 6 9999 16 256
2014 CR-05 10 39 26 13 9999 12 68
2011 CR 15 47 22 3 9999 13 475
2011 CR-03 25 31 38 0 9999 6 16
2011 CR-04 13 48 22 3 9999 14 364
2011 CR-05 22 45 20 3 9999 11 92
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 44 41 10 3 2 0 0 85 5 854
2018 CR-04 42 41 11 3 2 0 0 84 5 650
2018 CR-05 44 42 8 3 2 1 0 87 5 181
2017 CR 43 43 9 3 2 1 0 86 5 997
2017 CR-04 43 43 9 3 2 1 0 86 5 783
2017 CR-05 45 43 6 3 2 0 0 88 5 206
2014 CR 40 41 12 4 3 1 0 81 7 1251
2014 CR-04 41 41 11 4 2 0 0 83 6 1017
2014 CR-05 35 41 14 4 5 1 0 77 9 223
2011 CR 41 43 10 3 2 1 0 85 5 1445
2011 CR-03 48 29 5 7 7 2 2 80 15 42
2011 CR-04 42 43 10 3 2 0 0 85 5 1116
2011 CR-05 38 44 10 3 4 1 0 83 7 278
2008 CR 45 41 9 3 1 1 0 86 4 1191
2008 CR-03 41 44 9 2 2 2 0 87 4 246
2008 CR-04 48 39 8 3 1 1 0 88 4 700
2008 CR-05 38 43 14 5 1 0 0 81 6 221

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 42 18 8 5 1 0 69 13 851
2018 CR-04 25 41 18 9 6 1 0 67 15 650
2018 CR-05 28 46 19 5 2 1 0 74 7 178
2017 CR 27 41 16 8 5 2 0 69 14 999
2017 CR-04 27 41 16 9 5 2 0 69 14 785
2017 CR-05 28 41 16 7 5 3 0 71 13 206
2014 CR 27 36 19 11 6 2 0 63 17 1252
2014 CR-04 28 36 18 10 6 1 0 65 17 1019
2014 CR-05 22 36 22 12 7 2 0 59 19 221
2011 CR 28 44 15 7 3 2 0 74 11 1445
2011 CR-03 31 40 14 7 5 2 0 73 12 42
2011 CR-04 28 44 16 7 3 2 0 74 10 1117
2011 CR-05 27 45 14 7 5 2 0 73 13 277

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 11 23 31 24 9 1 1 34 34 853
2018 CR-04 11 25 32 21 9 1 1 30 37 648
2018 CR-05 10 17 30 33 8 1 1 42 28 182
2017 CR 10 23 34 20 10 1 3 31 34 991
2017 CR-04 10 24 36 18 9 1 3 28 35 780
2017 CR-05 10 16 30 27 14 0 3 42 27 203
2014 CR 12 26 33 18 9 0 2 28 38 1245
2014 CR-04 11 26 33 18 10 0 2 29 37 1013
2014 CR-05 14 25 34 19 6 0 1 26 40 222
2011 CR 9 24 31 19 12 1 4 33 34 1437
2011 CR-03 10 24 31 19 14 0 2 34 34 42
2011 CR-04 9 24 31 19 12 1 4 33 35 1109
2011 CR-05 9 22 35 21 10 1 3 32 32 277
2008 CR 12 25 35 19 6 0 2 25 38 1188
2008 CR-03 11 19 37 20 10 0 3 30 32 245
2008 CR-04 12 27 35 18 6 0 2 24 40 699
2008 CR-05 15 25 35 18 5 0 2 23 40 220

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 13 24 24 21 13 2 2 36 39 851
2018 CR-04 14 25 24 20 13 2 2 34 41 648
2018 CR-05 11 23 24 26 12 3 1 39 36 180
2017 CR 13 21 28 19 14 2 3 35 36 993
2017 CR-04 13 21 29 18 14 2 3 34 35 780
2017 CR-05 12 20 27 20 15 1 4 37 34 205
2014 CR 17 25 26 17 11 2 3 29 44 1245
2014 CR-04 17 24 26 16 12 2 3 30 43 1013
2014 CR-05 16 28 28 18 9 0 1 27 45 222
2011 CR 11 19 28 19 16 2 4 38 32 1433
2011 CR-03 24 26 17 10 12 5 7 24 57 42
2011 CR-04 10 19 27 20 17 2 4 40 31 1106
2011 CR-05 12 18 34 16 13 2 4 32 33 276
2008 CR 13 22 28 19 12 3 2 33 37 1182
2008 CR-03 13 22 29 21 10 3 2 33 37 243
2008 CR-04 13 22 27 20 14 3 3 35 37 696
2008 CR-05 12 25 32 17 9 4 1 27 39 220

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 12 22 30 21 10 2 2 32 36 852
2018 CR-04 12 21 30 21 10 3 3 33 35 648
2018 CR-05 10 28 29 20 9 2 2 30 39 181
2017 CR 12 19 28 21 13 2 5 37 33 993
2017 CR-04 11 18 28 22 14 2 5 38 32 781
2017 CR-05 14 22 28 19 12 1 4 33 38 204
2014 CR 15 23 31 15 10 2 4 27 41 1247
2014 CR-04 14 21 31 17 11 2 4 30 37 1015
2014 CR-05 20 31 31 10 6 1 2 16 53 222
2011 CR 11 20 30 19 13 2 5 34 34 1432
2011 CR-03 27 29 7 12 15 5 5 30 62 41
2011 CR-04 10 19 30 19 14 2 6 36 31 1106
2011 CR-05 14 24 33 18 6 1 3 25 40 276
2008 CR 14 24 31 16 9 3 4 26 40 1188
2008 CR-03 9 19 30 22 9 4 6 35 31 245
2008 CR-04 14 25 31 15 10 2 3 27 40 699
2008 CR-05 16 30 35 11 4 2 3 15 48 220

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 6 12 30 32 18 1 2 51 19 849
2018 CR-04 6 13 30 31 17 1 2 50 20 644
2018 CR-05 7 10 30 32 19 1 1 51 18 182
2017 CR 4 11 29 31 20 1 3 54 16 986
2017 CR-04 4 11 30 31 19 1 4 53 16 775
2017 CR-05 4 11 26 32 25 0 2 58 16 203
2014 CR 7 15 31 30 14 1 2 45 23 1243
2014 CR-04 7 14 32 30 14 1 2 46 21 1011
2014 CR-05 7 19 29 30 12 1 2 43 27 222
2011 CR 7 13 30 27 17 1 4 47 21 1434
2011 CR-03 7 31 21 17 17 2 5 36 41 42
2011 CR-04 7 12 30 27 19 0 4 48 20 1106
2011 CR-05 8 13 31 32 11 1 3 45 22 277
2008 CR 7 16 34 26 14 1 2 41 24 1185
2008 CR-03 5 13 36 26 15 1 4 43 19 245
2008 CR-04 7 17 33 26 15 1 1 42 24 697
2008 CR-05 11 18 34 25 10 1 2 36 30 219

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 19 21 23 21 13 1 2 35 41 847
2018 CR-04 21 21 24 18 12 2 2 31 44 645
2018 CR-05 13 19 22 29 16 0 1 45 33 180
2017 CR 15 19 26 20 14 1 4 37 36 990
2017 CR-04 16 19 26 19 14 1 5 35 37 779
2017 CR-05 10 20 25 25 17 0 3 43 31 203
2014 CR 22 25 26 15 9 1 2 25 48 1244
2014 CR-04 21 25 26 14 10 1 2 25 48 1013
2014 CR-05 22 25 26 17 8 0 1 25 48 221
2011 CR 14 19 29 18 15 2 5 35 35 1433
2011 CR-03 17 31 17 17 14 0 5 33 50 42
2011 CR-04 13 19 28 18 16 2 5 36 34 1106
2011 CR-05 15 17 34 20 9 1 4 31 34 276
2008 CR 17 23 26 19 10 2 3 31 42 1185
2008 CR-03 15 22 26 17 12 2 6 31 40 243
2008 CR-04 16 22 27 20 11 2 3 32 40 697
2008 CR-05 18 29 23 19 7 1 3 28 49 221

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 18 26 25 17 9 3 2 27 46 851
2018 CR-04 18 26 26 17 9 3 1 27 46 648
2018 CR-05 17 27 23 19 9 2 3 29 46 181
2017 CR 17 23 26 16 12 2 5 30 42 991
2017 CR-04 16 22 27 16 12 3 5 30 41 779
2017 CR-05 18 24 23 17 13 0 5 32 44 204
2014 CR 19 23 23 18 12 2 3 32 44 1248
2014 CR-04 19 24 23 18 11 2 4 31 45 1015
2014 CR-05 17 22 23 22 13 1 1 36 40 223
2011 CR 19 24 23 14 14 2 5 30 45 1437
2011 CR-03 48 14 10 7 10 2 10 19 70 42
2011 CR-04 18 25 22 14 15 1 5 31 46 1110
2011 CR-05 16 23 27 18 10 3 3 30 41 276
2008 CR 24 27 22 13 8 2 3 23 54 1186
2008 CR-03 36 25 15 11 8 2 4 19 65 246
2008 CR-04 21 27 23 14 10 3 3 25 51 698
2008 CR-05 19 30 27 14 5 2 3 20 52 218

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 13 23 30 19 11 2 2 32 37 854
2018 CR-04 14 22 31 18 10 3 2 30 38 649
2018 CR-05 10 25 28 22 14 1 1 36 35 182
2017 CR 11 20 31 18 12 3 4 33 34 994
2017 CR-04 12 20 32 17 11 3 5 31 34 782
2017 CR-05 9 22 26 22 17 2 2 41 32 204
2014 CR 17 20 31 17 9 2 4 28 39 1244
2014 CR-04 16 19 31 17 10 2 4 29 38 1013
2014 CR-05 19 22 33 15 6 2 2 22 43 221

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 33 12 11 10 1 0 68 20 852
2018 CR-04 30 33 14 11 11 1 0 64 22 648
2018 CR-05 45 34 6 11 3 1 0 79 14 181
2017 CR 37 32 11 12 8 1 0 69 20 996
2017 CR-04 35 32 11 13 8 1 0 68 21 782
2017 CR-05 44 30 10 8 7 1 0 75 15 206
2014 CR 36 33 11 11 10 0 0 69 20 1250
2014 CR-04 36 33 11 11 9 0 0 69 19 1016
2014 CR-05 34 31 9 11 14 0 1 66 25 223

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 39 39 10 8 4 0 0 77 13 853
2018 CR-04 35 40 11 9 6 0 0 75 15 648
2018 CR-05 47 40 7 6 1 0 0 86 7 182
2017 CR 37 38 9 10 4 0 0 76 15 998
2017 CR-04 34 39 10 11 5 0 0 74 16 784
2017 CR-05 46 36 6 7 3 0 0 83 11 206
2014 CR 33 41 10 9 5 0 0 75 15 1250
2014 CR-04 34 41 11 9 5 0 0 75 15 1017
2014 CR-05 33 44 10 8 4 0 1 78 12 222

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 38 18 6 4 1 0 72 10 853
2018 CR-04 31 38 19 6 4 2 0 70 11 648
2018 CR-05 35 43 14 5 2 0 0 78 8 182

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 41 35 16 3 2 2 0 78 5 854
2018 CR-04 39 36 17 3 3 2 0 77 6 650
2018 CR-05 46 33 15 3 2 2 0 80 5 181
2017 CR 37 37 16 4 2 3 1 76 7 997
2017 CR-04 36 37 16 5 3 3 1 76 8 784
2017 CR-05 38 38 17 2 2 3 0 78 5 205
2014 CR 42 34 13 3 3 3 1 79 7 1250
2014 CR-04 42 34 14 3 3 3 1 79 7 1016
2014 CR-05 40 36 13 4 3 2 1 79 8 222

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 39 39 13 5 3 1 0 79 8 848
2018 CR-04 38 37 15 6 3 1 0 76 9 645
2018 CR-05 43 44 8 3 1 2 0 88 3 180
2017 CR 38 41 11 4 3 2 0 81 7 995
2017 CR-04 38 40 12 5 3 2 0 80 7 782
2017 CR-05 39 48 7 2 3 2 0 88 5 205
2014 CR 38 37 14 5 3 2 0 77 9 1252
2014 CR-04 39 37 14 5 3 2 0 78 8 1018
2014 CR-05 34 38 14 8 4 1 1 73 13 222
2011 CR 32 39 16 7 4 3 0 73 11 1444
2011 CR-03 38 31 12 5 10 5 0 73 15 42
2011 CR-04 33 39 15 7 3 3 0 74 11 1115
2011 CR-05 28 41 19 5 4 3 0 70 10 278

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 45 35 11 6 3 0 0 80 9 848
2018 CR-04 42 36 11 7 4 0 0 78 11 646
2018 CR-05 53 35 8 3 1 0 0 88 4 179
2017 CR 43 40 9 5 3 0 0 83 8 997
2017 CR-04 41 40 10 5 3 0 0 81 9 784
2017 CR-05 48 40 7 2 3 0 0 88 5 205
2014 CR 41 36 11 7 4 0 0 78 11 1251
2014 CR-04 43 36 11 6 4 0 0 79 10 1017
2014 CR-05 38 37 12 9 4 0 1 75 13 222
2011 CR 40 41 9 5 4 0 0 81 9 1441
2011 CR-03 36 36 12 7 10 0 0 71 17 42
2011 CR-04 40 41 9 5 4 0 0 82 9 1112
2011 CR-05 36 43 10 6 4 0 0 80 10 278
2008 CR 35 46 9 7 3 0 0 81 10 1186
2008 CR-03 36 45 10 5 4 0 0 81 9 246
2008 CR-04 37 43 8 7 3 1 0 81 10 695
2008 CR-05 29 54 8 6 3 0 0 83 9 222

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 20 35 19 11 10 4 1 58 22 854
2018 CR-04 18 35 20 11 12 3 1 55 24 650
2018 CR-05 23 35 17 11 4 8 2 65 17 181
2017 CR 23 33 16 12 10 4 3 60 23 997
2017 CR-04 22 34 16 12 10 4 2 60 24 783
2017 CR-05 25 30 15 12 8 6 4 62 22 206
2014 CR 25 32 15 12 10 3 3 61 23 1251
2014 CR-04 26 33 16 11 10 3 2 62 22 1017
2014 CR-05 24 30 13 14 12 2 3 58 28 223

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 39 12 8 6 1 1 74 14 853
2018 CR-04 33 37 13 8 7 1 1 71 15 650
2018 CR-05 34 45 9 9 3 0 0 79 12 180
2017 CR 35 39 10 7 5 2 1 77 13 995
2017 CR-04 35 39 11 7 5 2 1 76 13 781
2017 CR-05 37 39 8 7 4 3 0 80 12 206
2014 CR 37 36 12 8 3 3 0 76 12 1252
2014 CR-04 38 35 12 7 3 3 1 76 11 1019
2014 CR-05 32 39 11 11 3 4 0 74 15 221
2011 CR 34 39 11 8 5 3 1 76 13 1443
2011 CR-03 36 24 10 14 2 12 2 69 19 42
2011 CR-04 36 38 11 7 5 3 1 77 12 1116
2011 CR-05 26 47 9 9 5 3 1 76 15 276
2008 CR 32 38 10 9 6 5 1 74 16 1191
2008 CR-03 31 41 8 9 7 4 1 76 16 246
2008 CR-04 33 36 10 8 7 4 1 74 16 699
2008 CR-05 26 40 13 9 3 7 1 72 14 223

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 37 18 7 6 1 0 68 13 849
2018 CR-04 29 37 18 8 7 1 0 67 15 647
2018 CR-05 34 40 20 4 3 1 0 74 7 179

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 19 28 20 12 14 6 1 50 29 850
2018 CR-04 19 27 18 13 16 5 1 49 32 648
2018 CR-05 15 31 27 10 8 6 3 50 20 179
2017 CR 20 28 16 13 13 7 2 53 29 998
2017 CR-04 20 29 16 14 14 6 2 53 30 784
2017 CR-05 20 27 18 11 10 12 3 54 24 206
2014 CR 14 29 16 17 17 6 2 46 36 1251
2014 CR-04 14 29 16 17 16 6 2 47 36 1017
2014 CR-05 15 28 17 13 21 6 0 46 36 222
2011 CR 14 28 17 15 13 10 3 48 33 1443
2011 CR-03 19 26 14 10 10 10 12 58 24 42
2011 CR-04 14 27 17 15 13 11 2 48 33 1114
2011 CR-05 13 30 15 17 14 7 3 48 35 278

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 20 80 849
2018 CR-04 23 77 647
2018 CR-05 10 90 179

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 CR 64 170
2018 CR-04 65 148
2018 CR-05 50 18

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 CR 62 170
2018 CR-04 62 148
2018 CR-05 56 18

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 CR 5 170
2018 CR-04 5 148

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 CR 7 170
2018 CR-04 8 148
2018 CR-05 0 18

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 CR 4 170
2018 CR-04 3 148

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 CR 32 170
2018 CR-04 29 148
2018 CR-05 56 18

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 CR 34 170
2018 CR-04 33 148
2018 CR-05 39 18

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 CR 56 170
2018 CR-04 57 148
2018 CR-05 50 18

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 CR 36 170
2018 CR-04 35 148
2018 CR-05 39 18

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 CR 36 170
2018 CR-04 34 148
2018 CR-05 44 18

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 CR 53 170
2018 CR-04 54 148
2018 CR-05 56 18

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 CR 32 170
2018 CR-04 32 148

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 CR 4 170
2018 CR-04 4 148

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 CR 10 170
2018 CR-04 8 148
2018 CR-05 28 18

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 CR 47 170
2018 CR-04 49 148
2018 CR-05 28 18

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 CR 28 170
2018 CR-04 28 148

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 CR 18 170
2018 CR-04 19 148

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 CR 51 169
2018 CR-04 52 147
2018 CR-05 39 18

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 CR 21 169
2018 CR-04 19 147
2018 CR-05 33 18

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 CR 6 169
2018 CR-04 7 147
2018 CR-05 0 18

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 CR 27 169
2018 CR-04 27 147
2018 CR-05 28 18

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 CR 10 169
2018 CR-04 11 147

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 CR 6 169
2018 CR-04 5 147

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 CR 12 169
2018 CR-04 12 147

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 CR 14 169
2018 CR-04 13 147

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 CR 24 169
2018 CR-04 25 147

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 CR 9 160
2018 CR-04 10 140
2018 CR-05 0 16

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 CR 19 160
2018 CR-04 19 140

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 CR 6 160
2018 CR-04 6 140

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 CR 9 160
2018 CR-04 9 140

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 CR 10 160
2018 CR-04 11 140
2018 CR-05 0 16

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 CR 13 160
2018 CR-04 11 140

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 CR 14 160
2018 CR-04 14 140

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 CR 9 160
2018 CR-04 9 140

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 CR 17 160
2018 CR-04 14 140
2018 CR-05 50 16

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 CR 28 160
2018 CR-04 28 140

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 CR 11 160
2018 CR-04 10 140

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 CR 51 160
2018 CR-04 51 140
2018 CR-05 44 16

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 CR 56 160
2018 CR-04 58 140
2018 CR-05 44 16

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 CR 4 160
2018 CR-04 4 140

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 CR 10 160
2018 CR-04 11 140

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 17 21 25 9 11 14 3 46 23 854
2018 CR-04 16 22 24 10 12 13 3 45 26 650
2018 CR-05 20 18 30 4 5 19 3 50 12 182
2017 CR 15 22 22 7 9 17 8 49 22 997
2017 CR-04 15 22 22 8 11 15 8 48 24 784
2017 CR-05 16 21 22 3 5 25 8 54 12 205
2014 CR 15 21 21 8 12 18 5 47 25 1251
2014 CR-04 15 21 20 8 12 18 6 47 26 1017
2014 CR-05 16 20 26 5 10 20 4 47 19 222

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 29 32 19 9 7 3 0 64 16 851
2018 CR-04 28 32 19 9 9 3 0 62 19 647
2018 CR-05 32 34 22 5 3 4 0 69 9 182
2017 CR 26 35 17 8 7 7 1 66 16 998
2017 CR-04 25 34 17 9 7 7 1 65 17 785
2017 CR-05 29 36 17 5 4 7 2 72 10 205
2014 CR 25 29 19 9 9 8 1 59 20 1250
2014 CR-04 25 29 18 10 9 8 1 59 20 1016
2014 CR-05 25 31 20 7 9 7 1 61 17 222
2011 CR 30 39 15 7 5 4 0 72 13 1438
2011 CR-03 31 43 10 5 7 5 0 78 13 42
2011 CR-04 30 38 15 8 4 4 1 71 13 1112
2011 CR-05 28 42 14 7 7 3 0 72 14 275

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 6 94 853
2018 CR-04 7 93 650
2018 CR-05 4 96 180

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 CR 51 51

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 CR 73 51

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 CR 14 51

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 CR 0 51

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 CR 12 51

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 CR 12 51

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 CR 20 51

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 CR 18 51

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 CR 0 51

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 CR 18 51

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 CR 0 51

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 CR 22 51

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 CR 0 51

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 CR 27 51

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 CR 31 51

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 CR 20 51

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 CR 16 51

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 CR 12 51

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 CR 14 51

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 CR 43 51

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 CR 10 50

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 CR 12 50

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 CR 14 50

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 CR 14 50

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 CR 34 50

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 CR 48 50

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 CR 66 50

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 20 23 28 5 4 18 4 54 11 851
2018 CR-04 19 24 28 5 5 16 4 53 13 651
2018 CR-05 20 21 28 4 1 23 3 56 6 177
2017 CR 18 22 25 3 3 22 7 56 9 995
2017 CR-04 17 23 25 3 4 21 7 56 9 782
2017 CR-05 19 20 24 2 2 28 5 57 7 205
2014 CR 16 18 26 5 4 24 6 50 13 1252
2014 CR-04 16 19 26 5 4 23 6 50 13 1018
2014 CR-05 17 15 24 5 3 27 8 50 12 222

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 31 22 6 3 6 1 67 9 849
2018 CR-04 30 32 22 6 4 5 1 66 11 649
2018 CR-05 34 30 26 3 0 7 1 69 3 177
2017 CR 31 31 20 3 3 10 2 71 7 994
2017 CR-04 31 31 20 3 3 10 2 70 7 782
2017 CR-05 32 33 20 1 3 10 1 73 5 204
2014 CR 28 29 21 7 4 11 1 65 12 1252
2014 CR-04 28 28 21 6 4 11 1 64 12 1018
2014 CR-05 27 32 18 6 4 12 0 68 12 222
2011 CR 34 40 13 5 2 5 0 79 7 1444
2011 CR-03 24 38 14 12 7 5 0 65 20 42
2011 CR-04 35 41 13 5 2 5 1 79 7 1115
2011 CR-05 34 40 14 3 4 5 0 78 8 278
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 56 26 8 5 5 1 0 82 9 850
2018 CR-04 54 27 9 5 5 1 0 81 10 648
2018 CR-05 61 26 7 3 4 0 0 87 7 180
2017 CR 56 27 9 4 3 1 0 84 7 1000
2017 CR-04 55 26 10 4 3 1 0 83 7 786
2017 CR-05 59 29 6 3 2 1 0 88 5 206

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 28 42 18 8 3 1 0 70 11 849
2018 CR-04 27 41 18 9 4 1 0 69 13 644
2018 CR-05 29 43 19 7 1 2 0 73 8 182
2017 CR 25 42 15 9 5 4 0 70 14 998
2017 CR-04 25 42 16 8 5 5 0 70 14 784
2017 CR-05 24 44 14 10 5 2 0 70 16 206

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 23 36 15 16 9 1 0 59 25 852
2018 CR-04 21 35 15 17 11 1 0 57 28 647
2018 CR-05 29 38 15 12 4 1 0 68 17 182
2017 CR 18 36 18 16 10 2 0 55 26 993
2017 CR-04 17 37 17 16 11 2 0 55 28 781
2017 CR-05 21 35 22 16 4 1 0 57 20 204

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 17 19 22 18 22 0 2 37 41 857
2018 CR-04 16 20 22 17 22 0 3 38 40 652
2018 CR-05 16 17 22 20 25 0 0 34 45 182
2017 CR 16 19 21 16 26 1 2 35 43 995
2017 CR-04 15 19 20 16 27 1 2 35 44 783
2017 CR-05 18 16 25 16 23 0 2 35 39 204

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 20 26 27 15 11 0 1 47 26 855
2018 CR-04 20 26 26 15 12 0 1 46 27 650
2018 CR-05 20 28 29 18 5 0 0 48 23 182
2017 CR 20 28 26 15 10 0 1 49 24 997
2017 CR-04 19 29 26 14 10 0 1 49 25 785
2017 CR-05 22 27 27 15 9 0 1 49 24 204

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 31 21 9 5 0 1 64 15 852
2018 CR-04 31 30 23 9 6 0 2 62 15 649
2018 CR-05 33 34 18 12 3 1 0 67 15 180
2017 CR 31 31 21 8 5 1 2 64 14 993
2017 CR-04 31 32 22 8 5 1 2 64 13 780
2017 CR-05 34 28 19 9 6 1 3 64 16 205

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 24 22 18 17 17 0 1 47 35 853
2018 CR-04 23 21 19 17 19 0 1 44 37 648
2018 CR-05 26 27 15 17 12 1 1 55 30 182
2017 CR 22 23 23 16 14 1 2 46 30 996
2017 CR-04 21 23 23 17 14 1 2 45 31 783
2017 CR-05 26 23 23 12 13 0 3 50 26 205

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 60 15 8 3 2 0 12 86 5 854
2018 CR-04 59 16 8 3 2 0 13 86 5 650
2018 CR-05 61 13 7 5 2 1 11 84 8 181
2017 CR 52 16 7 2 2 1 20 86 5 993
2017 CR-04 54 14 7 2 2 1 21 86 5 781
2017 CR-05 46 21 8 3 2 0 20 84 6 204

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 25 18 10 5 0 2 66 15 852
2018 CR-04 35 27 19 10 6 1 2 64 16 650
2018 CR-05 47 21 16 9 5 0 2 70 14 179
2017 CR 35 32 20 7 4 0 2 68 12 994
2017 CR-04 35 32 20 6 5 0 2 68 12 781
2017 CR-05 36 31 20 10 2 0 2 68 12 205

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 33 19 7 4 1 3 69 11 856
2018 CR-04 31 34 19 7 5 1 2 68 13 653
2018 CR-05 41 29 19 6 2 1 3 72 8 180
2017 CR 34 32 19 8 3 1 3 69 11 994
2017 CR-04 35 31 20 7 3 1 3 69 10 781
2017 CR-05 30 35 16 11 3 1 3 68 15 205

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 29 33 21 8 5 1 2 64 14 854
2018 CR-04 27 33 22 9 6 1 2 62 15 651
2018 CR-05 36 31 20 8 3 2 1 68 11 180
2017 CR 28 33 21 8 6 1 2 63 15 995
2017 CR-04 27 34 22 8 6 1 2 62 15 782
2017 CR-05 32 31 17 10 8 0 2 65 18 205

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 37 30 19 8 5 1 1 68 13 853
2018 CR-04 34 32 19 9 5 0 1 67 14 649
2018 CR-05 47 22 20 6 3 2 1 71 9 182
2017 CR 36 31 17 8 5 1 3 70 13 994
2017 CR-04 35 33 16 7 5 1 3 71 12 781
2017 CR-05 40 25 17 11 4 0 2 67 16 205

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 30 21 8 7 1 1 63 16 852
2018 CR-04 31 29 23 8 8 0 1 60 16 648
2018 CR-05 39 30 14 9 6 2 1 71 15 181
2017 CR 28 36 19 9 5 1 2 66 15 992
2017 CR-04 26 37 19 9 5 1 2 65 15 780
2017 CR-05 34 32 16 10 5 1 2 68 16 204

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 51 22 15 5 4 0 3 75 10 858
2018 CR-04 48 23 16 6 5 0 2 72 11 653
2018 CR-05 59 21 11 4 2 1 3 82 6 182
2017 CR 46 27 14 6 5 1 3 75 10 995
2017 CR-04 43 29 14 6 5 1 2 74 12 783
2017 CR-05 53 21 16 4 2 0 3 76 7 204

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 64 17 8 3 3 1 5 86 6 851
2018 CR-04 61 18 8 3 4 1 5 84 7 648
2018 CR-05 75 12 6 2 1 1 4 91 3 181

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 63 15 7 5 4 1 4 82 10 854
2018 CR-04 59 16 9 6 6 1 4 79 12 651
2018 CR-05 76 14 1 4 1 2 3 94 5 180
2017 CR 65 16 7 4 4 1 3 85 8 997
2017 CR-04 64 16 7 4 5 1 3 84 9 784
2017 CR-05 70 15 5 4 2 0 3 88 7 205

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 46 27 16 6 4 0 2 74 10 851
2018 CR-04 41 29 17 7 4 0 1 71 11 646
2018 CR-05 61 20 10 4 2 0 3 83 6 182
2017 CR 46 31 11 6 3 0 3 79 9 994
2017 CR-04 43 33 12 6 4 0 2 77 10 782
2017 CR-05 59 24 8 3 1 0 4 87 5 204

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 58 19 11 6 4 0 2 78 10 851
2018 CR-04 55 20 11 7 5 0 2 76 12 646
2018 CR-05 65 16 10 3 2 0 3 84 6 182
2017 CR 59 17 11 5 6 0 3 79 10 993
2017 CR-04 58 17 11 5 6 0 2 78 11 781
2017 CR-05 63 17 10 3 4 0 3 82 7 204

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 56 5 2 1 0 0 35 96 2 848
2018 CR-04 54 5 2 1 0 0 37 95 2 644
2018 CR-05 62 6 1 0 0 0 30 98 0 181
2017 CR 55 5 3 1 1 0 34 92 3 994
2017 CR-04 56 5 3 1 1 0 33 92 3 783
2017 CR-05 55 5 1 2 0 0 37 95 3 203

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 67 18 5 1 0 0 8 92 2 846
2018 CR-04 65 19 5 1 0 0 9 92 2 641
2018 CR-05 70 19 4 1 1 0 5 94 2 182
2017 CR 66 17 5 2 1 1 8 92 3 990
2017 CR-04 66 17 6 2 1 1 8 91 3 778
2017 CR-05 70 17 3 1 0 0 8 95 2 204

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 50 14 12 8 11 0 5 68 20 853
2018 CR-04 48 15 12 8 12 0 5 67 21 648
2018 CR-05 57 10 13 7 9 0 3 70 17 182
2017 CR 51 16 9 7 10 1 5 71 19 998
2017 CR-04 50 17 9 7 12 1 5 70 20 785
2017 CR-05 57 15 10 7 6 1 5 76 14 205

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 49 27 15 4 3 0 2 78 7 850
2018 CR-04 46 28 15 5 3 0 2 76 8 646
2018 CR-05 59 23 12 3 1 1 2 84 4 181
2017 CR 49 29 13 3 2 0 3 81 5 998
2017 CR-04 49 28 14 3 3 1 3 80 6 785
2017 CR-05 48 32 12 3 0 0 4 84 4 205

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 16 33 36 12 4 0 0 48 16 854
2018 CR-04 14 31 37 13 5 0 0 45 18 649
2018 CR-05 19 40 31 9 2 0 0 58 11 182
2017 CR 14 31 37 12 5 0 0 46 17 996
2017 CR-04 14 31 37 13 5 0 0 45 17 783
2017 CR-05 15 34 37 9 5 0 0 49 14 205

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 11 20 37 20 12 0 0 33 30 852
2018 CR-04 12 21 38 17 11 0 0 29 33 650
2018 CR-05 7 16 33 31 13 0 0 44 23 179
2017 CR 7 22 41 20 10 0 1 30 29 991
2017 CR-04 7 24 39 19 10 0 1 29 31 779
2017 CR-05 6 15 46 23 10 0 0 33 21 204
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 25 23 24 11 15 1 1 25 75 855
2018 CR-04 26 24 23 10 15 1 1 26 74 650
2018 CR-05 23 19 27 14 16 1 0 23 77 182
2017 CR 29 20 21 13 14 2 1 30 70 1000
2017 CR-04 29 20 21 12 14 2 1 30 70 786
2017 CR-05 28 21 22 15 11 2 2 29 71 206

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 32 629
2018 CR-04 31 474
2018 CR-05 33 140
2017 CR 31 671
2017 CR-04 33 527
2017 CR-05 23 141

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 37 629
2018 CR-04 36 474
2018 CR-05 41 140
2017 CR 31 671
2017 CR-04 31 527
2017 CR-05 33 141

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 25 629
2018 CR-04 24 474
2018 CR-05 30 140
2017 CR 19 671
2017 CR-04 19 527
2017 CR-05 20 141

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 CR 29 629
2018 CR-04 26 474
2018 CR-05 39 140
2017 CR 34 671
2017 CR-04 32 527
2017 CR-05 40 141

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 CR 6 629
2018 CR-04 5 474
2018 CR-05 10 140
2017 CR 5 671
2017 CR-04 5 527
2017 CR-05 4 141

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 CR 32 629
2018 CR-04 33 474
2018 CR-05 29 140

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 CR 43 629
2018 CR-04 44 474
2018 CR-05 41 140
2017 CR 47 671
2017 CR-04 46 527
2017 CR-05 52 141

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 CR 5 45 18 11 6 16 577
2018 CR-04 5 46 18 9 6 16 434
2018 CR-05 4 42 17 15 7 16 130
2017 CR 7 51 18 9 4 12 647
2017 CR-04 7 49 19 8 4 13 508
2017 CR-05 5 57 13 11 3 11 136

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 28 72 621
2018 CR-04 29 71 468
2018 CR-05 22 78 138

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 16 17 12 15 1 7 52 30 854
2018 CR-04 31 16 17 12 16 1 7 51 30 650
2018 CR-05 34 14 18 14 13 1 7 51 30 182

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 21 23 15 24 1 7 33 42 629
2018 CR-04 8 19 25 14 25 2 7 30 43 474
2018 CR-05 10 26 19 17 20 0 9 39 41 140
2017 CR 12 25 18 13 22 3 8 41 39 675
2017 CR-04 11 23 19 12 23 3 8 39 40 531
2017 CR-05 13 29 13 13 18 2 10 48 36 141

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 3 11 18 18 44 1 5 15 66 630
2018 CR-04 3 10 19 19 43 0 6 14 66 475
2018 CR-05 4 12 16 14 48 4 3 17 66 140
2017 CR 3 8 12 18 50 3 5 12 74 676
2017 CR-04 3 9 13 17 50 3 5 14 72 532
2017 CR-05 3 4 9 21 52 4 7 8 82 141
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