2018 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 46 12 9 5 0 0 74 14 1558
2018 Non-supervisor 22 35 14 12 15 0 0 58 28 5644
2017 Supervisor 29 47 10 8 7 0 0 76 14 1741
2017 Non-supervisor 21 41 14 10 14 0 0 62 24 7005
2014 Supervisor 27 46 13 9 5 0 0 73 14 2170
2014 Non-supervisor 22 41 15 11 10 0 0 64 21 8728
2011 Supervisor 39 42 9 6 4 0 0 81 10 2500
2011 Non-supervisor 30 39 13 9 9 0 0 69 18 9158
2008 Supervisor 40 41 8 8 4 0 0 80 12 1980
2008 Non-supervisor 28 40 13 10 8 0 0 68 19 6791

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 40 15 14 10 0 0 61 24 1560
2018 Non-supervisor 15 28 16 16 24 0 0 44 40 5642
2017 Supervisor 20 38 14 14 12 0 0 59 27 1739
2017 Non-supervisor 15 28 16 16 25 0 0 43 41 6992

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 40 7 3 2 0 0 88 5 1552
2018 Non-supervisor 40 36 13 5 6 0 0 76 11 5617
2017 Supervisor 52 36 7 3 2 0 0 88 5 1744
2017 Non-supervisor 42 37 11 5 5 0 0 79 9 6975
2014 Supervisor 59 30 7 2 2 0 0 89 4 2165
2014 Non-supervisor 50 33 10 3 3 0 0 83 6 8714
2011 Supervisor 62 30 5 2 1 0 0 92 3 2500
2011 Non-supervisor 52 33 9 3 3 0 0 85 6 9172

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 46 11 6 2 0 0 81 8 1558
2018 Non-supervisor 31 39 16 8 7 0 0 69 15 5652
2017 Supervisor 37 43 10 6 5 0 0 79 10 1737
2017 Non-supervisor 30 42 14 7 6 0 0 72 13 6960
2014 Supervisor 38 42 12 5 3 0 0 79 9 2163
2014 Non-supervisor 34 43 12 6 4 0 0 77 10 8717
2011 Supervisor 44 44 6 4 2 0 0 88 6 2499
2011 Non-supervisor 39 43 9 5 4 0 0 82 9 9163
2008 Supervisor 46 43 5 4 1 0 0 90 6 1981
2008 Non-supervisor 37 45 8 6 3 0 0 82 9 6836

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 32 22 16 12 0 0 50 28 1551
2018 Non-supervisor 16 24 21 16 23 0 0 41 39 5637
2017 Supervisor 19 31 20 16 13 1 0 50 30 1741
2017 Non-supervisor 15 26 21 16 21 1 0 42 37 6986
2014 Supervisor 17 36 20 16 10 1 0 53 26 2172
2014 Non-supervisor 16 32 21 16 15 1 0 48 31 8701
2011 Supervisor 25 37 18 11 8 0 0 62 20 2500
2011 Non-supervisor 20 34 21 13 11 1 0 54 24 9164

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 36 21 16 9 0 0 54 25 1548
2018 Non-supervisor 16 28 21 16 19 0 0 43 36 5609
2017 Supervisor 18 37 18 16 10 0 0 56 26 1742
2017 Non-supervisor 15 29 20 17 18 0 0 45 35 6982
2014 Supervisor 18 37 19 16 9 0 0 55 25 2171
2014 Non-supervisor 16 33 21 16 13 0 0 49 29 8693
2011 Supervisor 25 41 16 11 7 0 0 66 18 2501
2011 Non-supervisor 19 37 19 14 10 0 0 56 24 9161
2008 Supervisor 25 43 13 12 6 0 0 68 18 1980
2008 Non-supervisor 18 39 17 16 10 0 0 57 26 6834

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 27 20 15 14 1 0 49 30 1559
2018 Non-supervisor 18 21 21 16 21 3 0 40 38 5639
2017 Supervisor 22 26 22 16 12 2 0 49 29 1740
2017 Non-supervisor 18 23 21 14 18 4 1 43 35 6982
2014 Supervisor 23 25 21 15 13 4 0 50 29 2172
2014 Non-supervisor 19 25 21 14 15 4 1 47 31 8700
2011 Supervisor 28 29 17 13 10 3 0 59 24 2501
2011 Non-supervisor 22 27 19 13 13 5 1 52 28 9166
2008 Supervisor 26 32 16 13 8 4 0 60 23 1981
2008 Non-supervisor 19 30 18 15 12 6 0 52 28 6825
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 34 16 10 6 1 0 68 16 1556
2018 Non-supervisor 30 30 16 10 11 1 1 61 22 5641
2017 Supervisor 34 35 14 8 8 1 0 69 16 1742
2017 Non-supervisor 30 31 16 10 10 2 1 62 21 7001
2014 Supervisor 32 33 16 10 9 1 0 65 19 2172
2014 Non-supervisor 30 32 17 10 8 2 0 64 19 8726
2011 Supervisor 33 34 14 10 7 1 0 69 17 2496
2011 Non-supervisor 30 33 16 9 9 2 0 64 19 9160
2008 Supervisor 32 36 14 10 8 1 0 68 18 1982
2008 Non-supervisor 28 32 15 12 11 2 0 61 23 6834

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 37 15 10 5 0 0 69 16 1547
2018 Non-supervisor 28 31 15 13 12 1 0 60 24 5637
2017 Supervisor 34 36 12 10 7 0 0 71 17 1742
2017 Non-supervisor 29 32 15 12 11 1 0 62 23 6993
2014 Supervisor 30 38 13 11 7 0 0 68 19 2174
2014 Non-supervisor 29 34 15 12 9 1 0 63 21 8729
2011 Supervisor 33 40 10 10 7 0 0 73 17 2495
2011 Non-supervisor 28 34 14 12 10 1 0 64 22 9160
2008 Supervisor 32 39 10 10 9 0 0 71 19 1981
2008 Non-supervisor 26 35 12 14 12 0 0 61 26 6826

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 32 19 8 6 0 0 67 14 1556
2018 Non-supervisor 32 29 16 11 12 0 0 61 23 5636
2017 Supervisor 40 31 14 8 7 0 0 71 15 1740
2017 Non-supervisor 34 29 16 9 12 1 0 63 21 6983
2014 Supervisor 36 33 15 9 7 0 0 70 16 2172
2014 Non-supervisor 34 32 17 9 8 1 0 66 17 8718

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 35 16 12 13 1 0 59 25 1558
2018 Non-supervisor 14 24 17 16 26 3 0 39 43 5658
2017 Supervisor 23 33 15 15 12 1 0 57 27 1742
2017 Non-supervisor 13 25 19 16 22 4 0 40 40 7000
2014 Supervisor 22 37 15 16 8 2 0 60 24 2170
2014 Non-supervisor 14 28 20 16 18 4 0 44 36 8716
2011 Supervisor 21 36 16 15 10 2 0 59 25 2500
2011 Non-supervisor 14 28 20 16 18 4 0 44 35 9172

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 33 19 14 13 0 0 54 27 1559
2018 Non-supervisor 12 22 17 18 29 1 0 35 48 5649
2017 Supervisor 20 32 18 16 13 1 0 53 29 1742
2017 Non-supervisor 11 23 17 19 26 2 0 36 46 6993
2014 Supervisor 20 34 19 15 11 1 0 55 26 2172
2014 Non-supervisor 12 25 20 19 22 2 0 38 42 8716
2011 Supervisor 22 36 16 13 11 1 0 59 25 2502
2011 Non-supervisor 14 28 20 16 21 2 0 43 37 9167
2008 Supervisor 24 37 16 13 10 0 0 61 24 1984
2008 Non-supervisor 13 29 18 17 22 2 0 43 39 6825

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 33 21 19 13 1 0 46 33 1558
2018 Non-supervisor 9 19 20 20 30 3 0 29 51 5638
2017 Supervisor 14 32 20 19 13 1 0 47 32 1738
2017 Non-supervisor 9 20 20 21 27 3 0 30 50 6986
2014 Supervisor 12 32 21 22 12 1 0 45 35 2172
2014 Non-supervisor 9 22 21 22 23 3 0 32 47 8713
2011 Supervisor 12 39 18 19 11 1 0 51 30 2499
2011 Non-supervisor 9 27 21 20 18 4 0 38 40 9166
2008 Supervisor 9 40 18 21 11 1 0 50 32 1980
2008 Non-supervisor 7 26 19 23 21 3 0 34 46 6829

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 34 19 19 15 1 0 47 34 1555
2018 Non-supervisor 9 19 16 20 34 1 0 28 55 5638
2017 Supervisor 14 33 17 21 15 1 0 47 36 1739
2017 Non-supervisor 9 21 17 20 31 2 0 30 53 6992
2014 Supervisor 11 36 18 20 13 1 0 47 34 2170
2014 Non-supervisor 9 22 18 23 26 2 0 32 50 8714
2011 Supervisor 14 39 17 19 11 1 0 53 30 2500
2011 Non-supervisor 10 28 17 21 22 2 0 38 44 9161
2008 Supervisor 14 44 13 18 10 1 0 58 29 1982
2008 Non-supervisor 8 29 14 25 22 2 0 38 48 6826
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 35 18 16 12 0 0 54 28 1557
2018 Non-supervisor 15 25 16 17 27 0 0 40 44 5643
2017 Supervisor 18 36 16 17 13 0 0 54 30 1738
2017 Non-supervisor 14 26 16 18 25 0 0 40 43 6999
2014 Supervisor 17 35 18 17 13 0 0 53 29 2170
2014 Non-supervisor 13 29 18 20 20 0 0 42 40 8723
2011 Supervisor 17 41 15 16 11 0 0 59 26 2501
2011 Non-supervisor 15 32 17 18 18 0 0 47 36 9174

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 46 14 12 6 0 0 69 18 1566
2018 Non-supervisor 20 39 17 14 10 0 0 59 24 5649
2017 Supervisor 26 43 13 12 6 0 0 68 19 1739
2017 Non-supervisor 20 40 16 14 10 0 0 60 24 6997

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 28 17 24 21 1 1 37 45 1557
2018 Non-supervisor 7 14 17 21 34 5 1 23 59 5631
2017 Supervisor 8 29 15 24 22 2 1 38 47 1743
2017 Non-supervisor 5 14 17 22 32 8 1 21 60 6983
2014 Supervisor 9 29 15 24 21 1 0 39 46 2171
2014 Non-supervisor 6 15 19 25 26 7 1 23 56 8730

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 39 15 12 7 0 0 67 18 1556
2018 Non-supervisor 26 32 15 12 14 0 0 58 26 5643
2017 Supervisor 28 38 14 11 8 0 0 67 19 1741
2017 Non-supervisor 25 33 15 13 13 1 0 59 26 7002
2014 Supervisor 27 38 15 11 9 0 0 65 20 2174
2014 Non-supervisor 26 35 16 12 10 1 0 61 22 8727
2011 Supervisor 29 39 12 12 7 0 0 68 20 2497
2011 Non-supervisor 25 35 15 13 11 1 0 61 24 9160
2008 Supervisor 27 40 11 12 10 0 0 68 22 1980
2008 Non-supervisor 27 35 12 14 12 0 0 62 26 6834

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 37 18 16 10 1 2 55 26 1557
2017 Supervisor 18 38 17 14 9 1 2 58 25 1745
2014 Supervisor 18 38 17 14 9 1 2 58 24 2167

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 51 10 18 7 0 0 65 25 1567
2018 Non-supervisor 13 45 11 19 11 0 0 59 30 5663
2017 Supervisor 17 40 12 19 12 0 0 58 31 1744
2017 Non-supervisor 14 37 13 20 16 0 0 51 36 6998
2014 Supervisor 16 39 14 20 11 0 0 55 31 2169
2014 Non-supervisor 14 38 14 21 14 0 0 52 34 8724
2011 Supervisor 25 44 11 13 6 0 1 70 19 2501
2011 Non-supervisor 20 43 12 15 9 0 1 64 24 9167
2008 Supervisor 20 47 12 14 7 0 0 68 20 1983
2008 Non-supervisor 17 42 12 19 11 0 0 59 30 6831

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 45 7 4 1 0 0 88 5 1560
2018 Non-supervisor 35 41 13 6 4 0 0 77 10 5640
2017 Supervisor 47 40 7 4 2 0 0 87 6 1740
2017 Non-supervisor 37 40 13 6 4 0 0 77 10 6993
2014 Supervisor 43 41 9 4 2 0 0 84 7 2169
2014 Non-supervisor 37 40 12 5 4 0 0 78 10 8727
2011 Supervisor 53 35 6 3 2 0 0 88 5 2496
2011 Non-supervisor 43 37 11 5 4 0 0 80 8 9153
2008 Supervisor 46 43 6 4 1 0 0 89 5 1980
2008 Non-supervisor 36 42 11 6 4 0 0 79 10 6835

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 42 5 3 1 0 0 90 4 1551
2018 Non-supervisor 40 42 8 6 3 0 0 82 9 5613
2017 Supervisor 53 37 4 3 2 0 0 90 6 1739
2017 Non-supervisor 43 40 8 5 4 0 0 83 9 6988
2014 Supervisor 50 39 5 4 2 0 0 89 6 2171
2014 Non-supervisor 43 39 8 5 4 0 0 83 9 8723
2011 Supervisor 57 36 3 2 1 0 0 93 4 2501
2011 Non-supervisor 46 39 7 5 3 0 0 86 7 9171
2008 Supervisor 51 42 4 2 1 0 0 93 3 1982
2008 Non-supervisor 42 43 8 4 3 0 0 85 7 6834

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 35 18 19 13 1 0 49 33 1552
2018 Non-supervisor 11 22 19 20 26 2 0 34 47 5646
2017 Supervisor 17 35 16 19 11 1 0 53 31 1741
2017 Non-supervisor 12 24 19 19 22 2 0 37 43 6989
2014 Supervisor 15 33 18 20 13 1 0 48 33 2172
2014 Non-supervisor 12 25 21 20 20 3 0 38 41 8701
2011 Supervisor 19 38 17 16 9 1 0 57 26 2500
2011 Non-supervisor 15 30 19 17 16 2 1 47 33 9166
2008 Supervisor 15 39 18 17 11 0 0 54 28 1981
2008 Non-supervisor 12 32 18 20 18 1 0 44 38 6828

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 35 17 13 14 0 1 56 27 1557
2018 Non-supervisor 12 26 18 17 25 2 1 39 43 5642
2017 Supervisor 24 33 14 16 12 0 1 57 29 1740
2017 Non-supervisor 13 26 17 16 24 2 2 40 42 6989
2014 Supervisor 20 34 14 15 14 1 1 55 30 2171
2014 Non-supervisor 12 27 18 17 22 3 2 41 40 8696
2011 Supervisor 26 35 13 13 12 0 1 62 25 2498
2011 Non-supervisor 17 32 15 15 17 2 2 51 33 9169
2008 Supervisor 23 42 10 13 11 1 1 65 24 1977
2008 Non-supervisor 15 38 14 14 17 1 2 54 32 6827

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 43 12 13 6 0 0 68 20 1558
2018 Non-supervisor 14 31 15 18 22 0 0 45 40 5644
2017 Supervisor 27 42 10 13 8 0 0 69 21 1742
2017 Non-supervisor 15 32 15 19 19 0 0 47 38 6968
2014 Supervisor 20 44 11 15 9 0 0 64 24 2170
2014 Non-supervisor 11 32 16 22 19 0 0 43 41 8724
2011 Supervisor 32 44 8 10 6 0 0 76 16 2501
2011 Non-supervisor 18 34 15 16 15 0 0 53 32 9169

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 39 18 11 6 0 0 65 17 1548
2018 Non-supervisor 17 28 17 16 22 0 0 45 38 5621
2017 Supervisor 30 36 14 12 8 0 0 66 20 1740
2017 Non-supervisor 17 29 17 17 20 0 0 46 37 6968
2014 Supervisor 26 37 15 13 8 0 0 64 22 2170
2014 Non-supervisor 16 31 19 18 16 0 0 47 34 8726

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 38 18 14 8 0 0 60 23 1556
2018 Non-supervisor 16 28 19 17 20 0 0 44 37 5625
2017 Supervisor 24 38 16 14 8 0 0 62 22 1743
2017 Non-supervisor 16 30 19 18 17 0 0 46 35 6965
2014 Supervisor 23 37 18 15 7 0 0 60 22 2171
2014 Non-supervisor 15 32 21 18 13 0 0 47 31 8722
2011 Supervisor 29 44 14 8 4 0 0 73 13 2496
2011 Non-supervisor 23 39 18 12 7 1 1 63 19 9152

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 41 22 12 6 0 0 59 18 1557
2018 Non-supervisor 10 25 24 16 22 2 0 37 39 5642
2017 Supervisor 20 41 19 11 8 1 0 62 19 1738
2017 Non-supervisor 11 26 23 17 20 4 0 38 38 6996

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 38 15 13 7 0 0 65 20 1559
2018 Non-supervisor 25 32 15 14 14 0 0 57 28 5649
2017 Supervisor 28 35 13 13 10 0 0 64 23 1737
2017 Non-supervisor 23 31 15 14 15 0 1 55 30 6991
2014 Supervisor 26 33 15 14 11 0 1 60 25 2168
2014 Non-supervisor 22 33 17 14 13 1 0 56 28 8719
2011 Supervisor 27 38 13 13 9 0 1 65 22 2499
2011 Non-supervisor 27 36 14 12 11 0 1 63 23 9160

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 32 22 17 10 0 0 50 28 1563
2018 Non-supervisor 33 34 20 7 5 0 2 68 12 5666
2017 Supervisor 16 38 23 15 8 0 0 55 22 1743
2017 Non-supervisor 35 36 18 6 3 0 2 72 10 7001
2014 Supervisor 17 33 26 15 8 0 0 51 23 2167
2014 Non-supervisor 31 37 21 7 4 0 1 68 11 8725
2011 Supervisor 16 31 26 17 10 0 0 47 27 2502
2011 Non-supervisor 33 35 19 7 4 0 1 69 12 9169
2008 Supervisor 13 29 26 19 13 0 0 42 32 1981
2008 Non-supervisor 26 35 22 9 6 0 1 62 16 6829

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 19 49 32 1565
2018 Non-supervisor 19 45 36 5670
2017 Supervisor 22 47 31 1742
2017 Non-supervisor 18 49 33 7000
2014 Supervisor 21 46 33 2172
2014 Non-supervisor 17 51 32 8699
2011 Supervisor 26 49 26 2502
2011 Non-supervisor 21 50 30 9176

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 34 32 22 7 0 4 340
2018 Non-supervisor 19 32 24 12 6 8 1150
2017 Supervisor 32 32 20 9 0 6 405
2017 Non-supervisor 21 30 23 13 6 7 1317
2014 Supervisor 30 32 22 9 9999 7 494
2014 Non-supervisor 21 30 23 14 9999 12 1642
2011 Supervisor 28 43 19 6 9999 4 669
2011 Non-supervisor 16 45 22 8 9999 9 2018
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 45 10 4 2 0 0 84 6 1561
2018 Non-supervisor 27 40 15 9 8 0 0 67 17 5648
2017 Supervisor 39 41 10 6 4 0 0 80 9 1737
2017 Non-supervisor 25 38 16 10 10 1 0 64 20 6988
2014 Supervisor 35 44 11 6 3 0 0 79 9 2170
2014 Non-supervisor 25 39 18 10 8 1 0 64 18 8724
2011 Supervisor 38 42 11 5 3 0 0 81 8 2501
2011 Non-supervisor 27 41 15 8 7 1 0 69 16 9173
2008 Supervisor 47 37 9 5 2 0 0 85 7 1977
2008 Non-supervisor 32 39 13 8 7 1 0 72 15 6835

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 47 19 10 5 0 0 66 15 1559
2018 Non-supervisor 15 35 21 16 13 1 0 50 29 5637
2017 Supervisor 24 44 17 11 4 0 0 68 15 1741
2017 Non-supervisor 15 35 21 14 14 1 0 50 28 6985
2014 Supervisor 21 44 17 11 5 1 0 66 17 2171
2014 Non-supervisor 16 35 23 14 11 1 0 52 26 8719
2011 Supervisor 28 47 13 8 3 1 0 76 12 2497
2011 Non-supervisor 21 41 19 11 8 1 0 62 19 9164

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 36 37 10 2 0 0 12 51 1559
2018 Non-supervisor 17 30 33 14 5 1 1 19 48 5656
2017 Supervisor 16 35 35 10 2 0 0 12 52 1739
2017 Non-supervisor 17 29 32 12 6 1 3 19 47 6963
2014 Supervisor 15 38 36 7 3 0 0 10 54 2166
2014 Non-supervisor 13 32 34 13 5 1 2 18 46 8710
2011 Supervisor 14 36 35 11 3 0 1 14 51 2498
2011 Non-supervisor 13 30 32 15 6 1 2 22 45 9147
2008 Supervisor 15 40 32 9 2 0 0 12 56 1980
2008 Non-supervisor 15 32 33 13 4 1 1 17 49 6824

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 32 33 12 4 0 0 15 51 1556
2018 Non-supervisor 23 29 25 14 7 1 1 21 53 5637
2017 Supervisor 18 29 33 14 5 0 1 19 48 1736
2017 Non-supervisor 21 26 27 14 7 2 3 22 49 6956
2014 Supervisor 18 32 31 12 5 1 0 17 51 2163
2014 Non-supervisor 18 28 30 14 7 2 2 22 47 8715
2011 Supervisor 14 27 33 19 7 1 1 25 41 2496
2011 Non-supervisor 15 25 28 17 10 2 3 29 42 9134
2008 Supervisor 15 31 34 14 5 0 1 20 46 1978
2008 Non-supervisor 17 28 29 16 7 2 2 23 46 6808

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 34 30 9 3 1 1 12 58 1554
2018 Non-supervisor 22 27 28 13 6 2 3 20 51 5634
2017 Supervisor 22 31 31 11 3 1 1 14 55 1736
2017 Non-supervisor 21 25 27 14 7 2 4 22 49 6965
2014 Supervisor 26 34 28 9 3 0 0 12 60 2165
2014 Non-supervisor 20 28 28 13 6 2 3 19 51 8710
2011 Supervisor 20 32 31 11 4 0 1 15 53 2493
2011 Non-supervisor 19 26 28 14 7 2 4 22 48 9125
2008 Supervisor 20 33 32 11 3 1 1 14 53 1977
2008 Non-supervisor 20 28 29 14 5 2 2 20 50 6817

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 23 42 19 3 0 0 23 35 1553
2018 Non-supervisor 9 15 34 26 11 1 4 39 25 5612
2017 Supervisor 13 25 38 20 4 0 1 24 38 1730
2017 Non-supervisor 9 15 32 25 11 1 6 39 26 6940
2014 Supervisor 13 29 37 16 4 0 0 20 43 2150
2014 Non-supervisor 9 16 34 26 9 1 4 37 26 8679
2011 Supervisor 16 28 36 15 4 0 1 19 44 2485
2011 Non-supervisor 10 17 32 24 11 1 5 38 28 9120
2008 Supervisor 13 32 38 13 3 0 0 17 45 1976
2008 Non-supervisor 10 18 35 24 9 1 3 34 29 6800

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 32 24 6 2 0 0 8 68 1561
2018 Non-supervisor 26 26 26 13 7 1 2 20 53 5629
2017 Supervisor 30 33 25 8 2 0 1 11 64 1740
2017 Non-supervisor 22 23 28 14 8 1 4 23 48 6961
2014 Supervisor 34 35 22 6 2 0 0 8 70 2168
2014 Non-supervisor 22 26 28 14 6 1 2 20 50 8702
2011 Supervisor 24 32 30 9 3 0 1 13 57 2497
2011 Non-supervisor 16 23 30 16 9 2 4 27 42 9133
2008 Supervisor 26 35 27 9 2 0 1 12 61 1978
2008 Non-supervisor 19 25 29 16 7 1 3 23 46 6808

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 31 30 15 4 0 1 20 50 1556
2018 Non-supervisor 18 23 25 20 9 2 3 31 43 5621
2017 Supervisor 17 26 33 17 5 1 2 22 44 1736
2017 Non-supervisor 16 20 25 21 11 2 5 34 39 6964
2014 Supervisor 16 25 32 19 6 0 1 26 41 2165
2014 Non-supervisor 13 20 28 23 11 2 4 36 35 8707
2011 Supervisor 17 27 31 16 6 0 1 23 45 2497
2011 Non-supervisor 16 22 26 18 11 3 5 32 40 9149
2008 Supervisor 22 31 28 13 5 0 1 18 54 1978
2008 Non-supervisor 19 25 27 17 7 2 3 26 46 6813

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 33 31 10 2 0 1 12 56 1559
2018 Non-supervisor 21 27 27 13 7 2 3 21 51 5638
2017 Supervisor 22 32 30 10 3 1 2 14 55 1737
2017 Non-supervisor 19 24 29 13 7 3 5 22 46 6958
2014 Supervisor 23 33 31 8 4 1 1 11 57 2163
2014 Non-supervisor 18 26 30 13 6 3 3 21 47 8691

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 35 12 13 8 0 0 66 21 1558
2018 Non-supervisor 21 28 14 17 19 0 0 50 36 5632
2017 Supervisor 34 32 11 13 9 0 0 67 22 1744
2017 Non-supervisor 22 28 15 16 19 1 1 50 35 6993
2014 Supervisor 38 34 10 11 7 0 0 72 18 2172
2014 Non-supervisor 24 31 14 16 14 1 0 56 30 8724

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 45 13 14 6 0 0 68 20 1553
2018 Non-supervisor 23 36 16 13 11 0 0 60 24 5633
2017 Supervisor 21 46 13 12 8 0 0 67 20 1740
2017 Non-supervisor 20 36 15 15 13 0 0 57 28 6978
2014 Supervisor 25 47 13 10 4 0 0 72 15 2168
2014 Non-supervisor 21 41 16 14 7 0 0 62 21 8718

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 50 16 6 4 0 0 75 9 1561
2018 Non-supervisor 20 38 21 10 10 1 0 59 20 5635

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 44 16 5 3 1 0 76 7 1559
2018 Non-supervisor 25 36 21 7 8 2 0 63 15 5643
2017 Supervisor 35 41 15 6 3 1 0 77 8 1738
2017 Non-supervisor 23 33 22 8 10 3 1 58 19 6988
2014 Supervisor 35 43 13 4 3 2 0 80 6 2169
2014 Non-supervisor 29 37 18 7 6 3 1 68 13 8692

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 45 16 6 3 1 0 74 10 1550
2018 Non-supervisor 21 36 20 11 10 1 0 58 22 5635
2017 Supervisor 29 47 12 7 4 0 0 77 11 1742
2017 Non-supervisor 20 38 19 11 9 2 0 60 21 6984
2014 Supervisor 33 44 14 6 3 1 0 77 9 2172
2014 Non-supervisor 25 38 18 10 7 2 1 64 17 8701
2011 Supervisor 30 43 14 7 5 1 0 74 12 2498
2011 Non-supervisor 21 36 20 11 9 2 0 59 21 9163

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 44 13 9 5 0 0 74 14 1553
2018 Non-supervisor 24 36 16 11 13 0 0 60 24 5629
2017 Supervisor 31 42 11 9 6 0 0 73 15 1740
2017 Non-supervisor 23 38 15 12 12 0 0 61 24 6987
2014 Supervisor 33 42 12 8 5 0 0 75 13 2170
2014 Non-supervisor 27 39 15 11 8 0 0 66 19 8692
2011 Supervisor 34 42 12 7 5 0 0 76 12 2498
2011 Non-supervisor 27 39 15 10 9 0 0 66 19 9159
2008 Supervisor 30 45 11 9 5 0 0 74 14 1979
2008 Non-supervisor 22 39 15 12 11 0 0 62 23 6814

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 40 18 16 11 1 0 54 28 1560
2018 Non-supervisor 11 26 19 18 22 2 1 38 42 5642
2017 Supervisor 18 38 16 15 11 1 1 57 27 1744
2017 Non-supervisor 13 26 19 17 20 2 2 41 39 6994
2014 Supervisor 23 41 13 12 9 1 1 65 21 2174
2014 Non-supervisor 17 30 19 17 14 2 2 48 31 8731

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 42 14 7 6 1 0 73 13 1557
2018 Non-supervisor 19 35 16 14 14 1 1 55 29 5645
2017 Supervisor 35 41 11 8 5 0 0 76 13 1740
2017 Non-supervisor 22 36 15 12 12 2 1 59 25 6975
2014 Supervisor 36 42 10 7 4 1 0 79 11 2172
2014 Non-supervisor 24 38 15 12 8 3 1 64 20 8702
2011 Supervisor 36 40 10 7 5 2 0 78 12 2495
2011 Non-supervisor 26 37 14 10 9 3 1 65 20 9156
2008 Supervisor 37 38 10 8 6 1 0 76 14 1983
2008 Non-supervisor 22 36 13 13 12 3 1 61 25 6827

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 40 19 10 7 0 0 63 17 1553
2018 Non-supervisor 16 32 19 16 17 1 0 48 33 5637

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 27 19 19 17 2 1 44 37 1557
2018 Non-supervisor 11 23 17 18 27 3 1 35 47 5652
2017 Supervisor 18 30 15 17 17 3 1 50 35 1738
2017 Non-supervisor 12 24 17 18 25 4 1 37 45 6978
2014 Supervisor 16 32 16 16 15 3 1 50 33 2172
2014 Non-supervisor 11 26 17 19 21 5 1 39 42 8705
2011 Supervisor 18 30 16 17 13 4 2 51 32 2502
2011 Non-supervisor 11 25 18 19 20 6 1 39 41 9167

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 27 73 1561
2018 Non-supervisor 33 67 5654

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 40 375
2018 Non-supervisor 60 1543

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 55 375
2018 Non-supervisor 68 1543

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 41 375
2018 Non-supervisor 4 1543

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 22 375
2018 Non-supervisor 36 1543

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 375
2018 Non-supervisor 10 1543

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 375
2018 Non-supervisor 12 1543

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 375
2018 Non-supervisor 5 1543

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 42 377
2018 Non-supervisor 45 1543

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Supervisor 33 377
2018 Non-supervisor 42 1543

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Supervisor 47 377
2018 Non-supervisor 53 1543

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 39 377
2018 Non-supervisor 45 1543

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 377
2018 Non-supervisor 37 1543

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Supervisor 63 377
2018 Non-supervisor 67 1543

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Supervisor 47 377
2018 Non-supervisor 48 1543

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Supervisor 1 377
2018 Non-supervisor 8 1543

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 377
2018 Non-supervisor 19 1543

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 377
2018 Non-supervisor 23 1543

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Supervisor 45 377
2018 Non-supervisor 57 1543

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Supervisor 30 377
2018 Non-supervisor 39 1543

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 377
2018 Non-supervisor 16 1543

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 59 375
2018 Non-supervisor 42 1542

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 36 375
2018 Non-supervisor 29 1542

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 375
2018 Non-supervisor 6 1542

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 375
2018 Non-supervisor 32 1542

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 375
2018 Non-supervisor 14 1542

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 375
2018 Non-supervisor 10 1542

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 375
2018 Non-supervisor 20 1542

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 375
2018 Non-supervisor 15 1542

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 23 375
2018 Non-supervisor 27 1542

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 345
2018 Non-supervisor 11 1400

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 345
2018 Non-supervisor 15 1400

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 345
2018 Non-supervisor 9 1400

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 345
2018 Non-supervisor 6 1400

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 345
2018 Non-supervisor 6 1400

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 345
2018 Non-supervisor 7 1400

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 345
2018 Non-supervisor 5 1400

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 345
2018 Non-supervisor 11 1400

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 345
2018 Non-supervisor 13 1400

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 35 345
2018 Non-supervisor 39 1400

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 345
2018 Non-supervisor 13 1400

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 43 345
2018 Non-supervisor 54 1400

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 53 345
2018 Non-supervisor 66 1400

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 345
2018 Non-supervisor 4 1400

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 22 345
2018 Non-supervisor 13 1400

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 30 22 16 15 5 1 43 34 1559
2018 Non-supervisor 9 17 23 16 24 9 2 29 45 5654
2017 Supervisor 12 29 21 15 13 7 2 46 31 1744
2017 Non-supervisor 8 17 21 13 22 13 5 31 43 7002
2014 Supervisor 15 31 22 13 11 7 2 50 26 2172
2014 Non-supervisor 9 19 23 13 17 15 4 35 37 8691

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 38 18 12 9 1 0 60 22 1559
2018 Non-supervisor 15 27 21 15 20 2 0 43 36 5644
2017 Supervisor 20 38 17 13 10 2 0 59 23 1741
2017 Non-supervisor 14 25 21 14 20 5 1 42 36 6989
2014 Supervisor 22 35 20 12 8 3 0 59 20 2169
2014 Non-supervisor 14 28 22 14 15 6 1 46 31 8679
2011 Supervisor 27 44 14 9 5 1 0 72 14 2495
2011 Non-supervisor 19 36 19 12 10 4 0 57 23 9158

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 9 91 1557
2018 Non-supervisor 16 84 5642

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 30 126
2018 Non-supervisor 46 698

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 69 126
2018 Non-supervisor 75 698

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 126
2018 Non-supervisor 3 698

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 126
2018 Non-supervisor 25 698

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 126
2018 Non-supervisor 12 698

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 126
2018 Non-supervisor 10 698

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 126
2018 Non-supervisor 9 698

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Supervisor 31 126
2018 Non-supervisor 36 699

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 126
2018 Non-supervisor 24 699

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 18 126
2018 Non-supervisor 23 699

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 126
2018 Non-supervisor 10 699

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 126
2018 Non-supervisor 19 699

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Supervisor 32 126
2018 Non-supervisor 35 699

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 126
2018 Non-supervisor 8 699

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 126
2018 Non-supervisor 3 699

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 126
2018 Non-supervisor 12 699

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 126
2018 Non-supervisor 13 699

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 126
2018 Non-supervisor 2 699

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 126
2018 Non-supervisor 20 699

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 126
2018 Non-supervisor 17 699

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 29 126
2018 Non-supervisor 26 699

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 18 126
2018 Non-supervisor 18 699

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 126
2018 Non-supervisor 4 699

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 126
2018 Non-supervisor 26 699

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 126
2018 Non-supervisor 6 699

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 126
2018 Non-supervisor 9 699

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 126
2018 Non-supervisor 12 699

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 126
2018 Non-supervisor 9 699

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 51 126
2018 Non-supervisor 46 699

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 114
2018 Non-supervisor 7 632

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 114
2018 Non-supervisor 8 632

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 3 114
2018 Non-supervisor 10 632

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 114
2018 Non-supervisor 12 632

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 29 114
2018 Non-supervisor 31 632

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 114
2018 Non-supervisor 12 632

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 48 114
2018 Non-supervisor 45 632

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 56 114
2018 Non-supervisor 68 632

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 114
2018 Non-supervisor 4 632

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 114
2018 Non-supervisor 14 632

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 33 28 8 7 8 2 52 17 1555
2018 Non-supervisor 10 19 30 10 15 13 2 35 30 5638
2017 Supervisor 16 31 24 7 6 12 4 57 15 1740
2017 Non-supervisor 10 20 27 9 13 17 5 38 27 6996
2014 Supervisor 20 30 23 6 5 14 3 60 13 2172
2014 Non-supervisor 11 21 27 9 9 20 4 41 23 8690

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 40 21 8 5 2 0 65 13 1558
2018 Non-supervisor 16 28 26 10 14 5 1 47 26 5631
2017 Supervisor 25 41 19 6 5 4 1 69 11 1743
2017 Non-supervisor 16 27 25 9 12 9 2 49 24 6975
2014 Supervisor 28 37 20 6 4 5 1 69 10 2170
2014 Non-supervisor 17 29 24 9 9 10 1 52 20 8675
2011 Supervisor 34 45 12 5 2 2 0 81 7 2491
2011 Non-supervisor 23 38 19 8 6 5 0 65 15 9148
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 31 15 7 6 1 0 72 13 1552
2018 Non-supervisor 36 27 16 8 12 1 0 64 20 5626
2017 Supervisor 44 29 12 6 8 1 0 74 14 1743
2017 Non-supervisor 36 28 15 7 12 2 1 65 19 6997

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 47 17 10 4 0 0 70 13 1555
2018 Non-supervisor 15 40 18 14 12 1 0 55 27 5639
2017 Supervisor 21 46 17 9 6 1 0 68 15 1744
2017 Non-supervisor 14 38 17 14 14 2 0 54 28 6988

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 28 17 24 20 0 0 39 45 1559
2018 Non-supervisor 9 22 15 20 33 1 0 32 53 5656
2017 Supervisor 8 29 19 22 21 1 0 37 44 1744
2017 Non-supervisor 7 22 15 20 34 1 0 30 54 6987

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 18 21 16 32 0 0 31 48 1562
2018 Non-supervisor 12 17 20 17 33 0 1 29 51 5658
2017 Supervisor 13 20 18 17 31 0 1 33 49 1743
2017 Non-supervisor 14 17 16 17 34 1 1 31 52 6990

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 6 17 31 25 20 0 0 23 45 1564
2018 Non-supervisor 18 28 28 14 10 0 1 47 24 5654
2017 Supervisor 8 20 28 24 19 0 0 28 43 1740
2017 Non-supervisor 19 27 26 14 11 0 2 47 26 6974

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 27 33 19 11 0 0 37 30 1548
2018 Non-supervisor 25 31 23 11 7 1 2 57 19 5614
2017 Supervisor 11 30 28 18 12 0 0 42 30 1737
2017 Non-supervisor 26 29 22 11 8 1 4 58 19 6967

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 17 23 25 28 0 0 23 53 1556
2018 Non-supervisor 14 21 22 18 23 0 1 36 41 5636
2017 Supervisor 9 21 26 21 23 0 1 30 44 1740
2017 Non-supervisor 17 22 23 17 18 1 2 40 36 6980

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 27 22 11 8 0 4 57 20 1559
2018 Non-supervisor 40 23 15 7 8 0 6 67 17 5628
2017 Supervisor 28 30 19 10 7 0 5 61 18 1741
2017 Non-supervisor 40 24 14 7 6 1 8 71 14 6967

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 28 27 15 14 0 0 45 29 1555
2018 Non-supervisor 24 24 24 13 14 0 1 48 28 5641
2017 Supervisor 17 30 28 14 10 0 0 47 25 1738
2017 Non-supervisor 23 29 23 13 11 0 1 52 24 6964

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 34 31 13 7 1 0 49 20 1553
2018 Non-supervisor 18 28 25 14 14 1 1 47 28 5647
2017 Supervisor 18 35 25 13 8 0 0 53 21 1736
2017 Non-supervisor 19 27 25 16 11 1 1 47 28 6956

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 30 29 20 12 0 0 40 31 1555
2018 Non-supervisor 16 27 26 16 15 1 1 43 31 5646
2017 Supervisor 10 30 29 19 12 0 0 40 31 1738
2017 Non-supervisor 17 27 24 17 13 1 1 45 30 6960

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 35 27 14 7 0 0 51 22 1551
2018 Non-supervisor 20 28 23 14 13 0 1 49 27 5630
2017 Supervisor 19 35 23 13 9 0 0 55 22 1737
2017 Non-supervisor 22 28 21 15 12 1 1 51 27 6961

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 28 28 18 12 0 0 42 30 1547
2018 Non-supervisor 25 33 22 11 9 0 1 58 20 5621
2017 Supervisor 14 31 25 18 12 0 0 45 30 1736
2017 Non-supervisor 25 31 21 11 8 1 2 58 20 6937

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 31 18 9 4 0 1 69 13 1546
2018 Non-supervisor 33 27 19 10 10 0 1 60 20 5617
2017 Supervisor 42 28 17 8 4 0 1 71 12 1741
2017 Non-supervisor 32 27 20 11 8 0 1 60 20 6989

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 60 22 9 4 2 0 3 85 6 1549
2018 Non-supervisor 52 21 11 5 7 1 3 76 12 5626

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 23 13 6 7 0 1 73 14 1552
2018 Non-supervisor 44 20 15 8 11 1 2 66 19 5636
2017 Supervisor 53 23 11 6 4 0 1 77 11 1740
2017 Non-supervisor 47 21 12 8 9 1 2 70 18 6988

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 33 18 5 4 0 1 73 9 1554
2018 Non-supervisor 36 32 16 8 7 0 1 68 15 5640
2017 Supervisor 40 34 16 5 4 0 1 75 9 1737
2017 Non-supervisor 36 33 15 8 6 0 1 70 14 6984

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 27 16 7 8 0 0 69 15 1551
2018 Non-supervisor 35 24 16 10 14 0 1 60 24 5623
2017 Supervisor 45 27 13 8 6 0 0 72 15 1742
2017 Non-supervisor 39 24 15 10 10 0 1 64 21 6981

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 33 23 9 6 0 0 61 16 1543
2018 Non-supervisor 51 11 4 2 1 0 31 90 4 5585
2017 Supervisor 32 36 20 8 5 0 1 68 12 1740
2017 Non-supervisor 49 12 5 2 2 1 30 88 5 6970

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 61 23 10 2 2 0 2 86 4 1549
2018 Non-supervisor 54 23 11 3 3 0 7 82 6 5604
2017 Supervisor 61 25 8 2 2 0 2 88 4 1726
2017 Non-supervisor 53 23 9 3 2 1 8 84 6 6933

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 75 15 4 2 2 0 2 92 4 1554
2018 Non-supervisor 62 16 7 4 6 0 5 83 10 5630
2017 Supervisor 75 16 4 2 2 0 2 92 3 1743
2017 Non-supervisor 60 17 7 4 5 1 5 82 10 6991

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 31 12 4 2 0 1 83 5 1552
2018 Non-supervisor 45 30 15 5 3 0 2 77 8 5609
2017 Supervisor 51 31 12 3 2 0 1 83 4 1741
2017 Non-supervisor 45 31 14 4 3 0 3 79 7 6985

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 5 18 44 23 10 0 0 23 33 1563
2018 Non-supervisor 8 25 36 19 11 0 0 33 31 5650
2017 Supervisor 5 19 41 22 13 1 0 23 35 1743
2017 Non-supervisor 8 23 39 18 12 0 0 30 30 6999

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 30 36 13 3 0 0 16 49 1543
2018 Non-supervisor 18 26 37 14 6 0 0 20 43 5619
2017 Supervisor 14 32 38 11 5 0 0 16 46 1743
2017 Non-supervisor 14 26 39 14 6 0 0 21 40 6967
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 22 24 15 19 1 0 18 82 1562
2018 Non-supervisor 18 23 24 14 20 2 0 18 82 5654
2017 Supervisor 24 24 19 13 17 2 0 25 75 1743
2017 Non-supervisor 22 22 20 13 19 3 1 23 77 7001

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 29 1272
2018 Non-supervisor 32 4519
2017 Supervisor 24 1284
2017 Non-supervisor 29 5083

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 45 1272
2018 Non-supervisor 44 4519
2017 Supervisor 38 1284
2017 Non-supervisor 38 5083

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 1272
2018 Non-supervisor 20 4519
2017 Supervisor 13 1284
2017 Non-supervisor 16 5083

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 66 1272
2018 Non-supervisor 53 4519
2017 Supervisor 68 1284
2017 Non-supervisor 57 5083

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 1272
2018 Non-supervisor 9 4519
2017 Supervisor 5 1284
2017 Non-supervisor 9 5083

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 55 1272
2018 Non-supervisor 50 4520

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 32 1272
2018 Non-supervisor 30 4519
2017 Supervisor 36 1284
2017 Non-supervisor 34 5083

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 5 27 20 13 7 29 1220
2018 Non-supervisor 7 32 18 13 4 26 4232
2017 Supervisor 7 38 18 11 5 21 1258
2017 Non-supervisor 7 41 17 10 4 20 4903

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 19 81 1271
2018 Non-supervisor 26 74 4486

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 16 16 14 20 1 5 48 36 1553
2018 Non-supervisor 26 13 15 13 27 1 6 42 42 5644

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 5 17 17 18 36 1 7 24 58 1267
2018 Non-supervisor 5 15 18 17 38 2 6 22 59 4511
2017 Supervisor 7 18 14 18 33 1 9 27 57 1290
2017 Non-supervisor 6 17 16 16 35 2 8 25 57 5116

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 1 7 12 18 57 1 5 9 79 1268
2018 Non-supervisor 2 9 15 16 51 2 5 12 72 4512
2017 Supervisor 1 7 10 15 59 1 7 8 81 1290
2017 Non-supervisor 2 7 12 15 55 2 7 10 77 5118
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