2018 Public Service Employee Survey Results by Theme for Canada Revenue Agency by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 37 42 12 6 3 0 0 79 9 8354
2018 3 to 10 years in current department or agency 31 43 13 8 5 0 0 74 13 8660
2018 11 to 20 years in current department or agency 33 43 12 7 5 0 0 76 12 6321
2018 More than 20 years in current department or agency 36 42 10 7 5 0 0 78 12 3893
2017 Less than 3 years in current department or agency 34 44 12 7 3 0 0 77 10 7622
2017 3 to 10 years in current department or agency 29 46 12 8 4 0 0 75 12 9598
2017 11 to 20 years in current department or agency 29 46 12 7 5 0 0 75 12 7075
2017 More than 20 years in current department or agency 33 45 11 6 4 0 0 78 11 4421
2014 Less than 3 years in current department or agency 34 46 11 6 3 0 0 80 9 6951
2014 3 to 10 years in current department or agency 28 47 12 8 4 0 0 75 12 11230
2014 11 to 20 years in current department or agency 29 46 12 8 5 0 0 75 13 7689
2014 More than 20 years in current department or agency 33 45 11 7 4 0 0 78 11 5809

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 35 39 15 8 4 0 0 74 12 8378
2018 3 to 10 years in current department or agency 26 38 16 13 8 0 0 64 21 8694
2018 11 to 20 years in current department or agency 24 39 15 13 9 0 0 63 21 6332
2018 More than 20 years in current department or agency 27 37 15 12 8 0 0 65 20 3885
2017 Less than 3 years in current department or agency 33 38 15 8 5 0 0 72 13 7614
2017 3 to 10 years in current department or agency 24 39 16 12 9 0 0 63 21 9588
2017 11 to 20 years in current department or agency 23 38 16 13 10 0 0 61 23 7064
2017 More than 20 years in current department or agency 25 37 16 12 9 0 0 62 21 4411

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 50 34 11 3 1 0 0 85 4 8325
2018 3 to 10 years in current department or agency 48 35 11 3 2 0 0 84 5 8652
2018 11 to 20 years in current department or agency 50 36 9 3 2 0 0 87 4 6295
2018 More than 20 years in current department or agency 54 34 8 3 2 0 0 88 4 3871
2017 Less than 3 years in current department or agency 51 34 10 3 1 0 0 85 5 7612
2017 3 to 10 years in current department or agency 50 36 9 3 1 0 0 86 5 9575
2017 11 to 20 years in current department or agency 51 35 9 3 2 0 0 87 5 7057
2017 More than 20 years in current department or agency 55 34 7 3 1 0 0 89 4 4412
2014 Less than 3 years in current department or agency 63 26 7 2 1 0 0 90 3 6948
2014 3 to 10 years in current department or agency 59 29 8 2 1 0 0 89 3 11225
2014 11 to 20 years in current department or agency 60 29 7 2 1 0 0 89 4 7683
2014 More than 20 years in current department or agency 62 28 7 2 1 0 0 90 3 5804

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 46 37 10 5 2 0 0 83 7 8383
2018 3 to 10 years in current department or agency 36 42 12 6 3 0 0 79 9 8707
2018 11 to 20 years in current department or agency 37 42 12 6 3 0 0 80 9 6337
2018 More than 20 years in current department or agency 40 40 10 5 3 0 0 81 9 3898
2017 Less than 3 years in current department or agency 44 37 10 5 3 0 0 82 8 7599
2017 3 to 10 years in current department or agency 37 42 12 6 3 0 0 79 9 9547
2017 11 to 20 years in current department or agency 35 43 12 6 3 0 0 78 9 7045
2017 More than 20 years in current department or agency 39 41 11 5 3 0 0 80 9 4404
2014 Less than 3 years in current department or agency 47 37 9 4 2 0 0 84 7 6945
2014 3 to 10 years in current department or agency 39 41 12 5 3 0 0 80 8 11227
2014 11 to 20 years in current department or agency 38 41 11 6 3 0 0 79 9 7684
2014 More than 20 years in current department or agency 41 41 10 4 3 0 0 83 7 5805

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 54 29 10 4 2 0 0 84 6 8316
2018 3 to 10 years in current department or agency 37 34 16 7 5 0 0 71 13 8680
2018 11 to 20 years in current department or agency 34 35 16 8 6 0 0 70 14 6333
2018 More than 20 years in current department or agency 33 36 16 8 7 1 0 69 15 3891
2017 Less than 3 years in current department or agency 51 31 11 5 3 1 0 82 8 7622
2017 3 to 10 years in current department or agency 35 35 16 8 5 0 0 71 13 9571
2017 11 to 20 years in current department or agency 30 36 18 9 7 1 0 66 16 7058
2017 More than 20 years in current department or agency 30 35 17 9 7 1 0 66 17 4415
2014 Less than 3 years in current department or agency 48 33 10 5 3 0 0 82 8 6951
2014 3 to 10 years in current department or agency 34 38 15 8 5 0 0 72 13 11228
2014 11 to 20 years in current department or agency 29 36 16 11 7 1 0 65 19 7689
2014 More than 20 years in current department or agency 28 38 16 10 8 1 0 66 18 5812

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 51 32 10 5 2 0 0 83 7 8278
2018 3 to 10 years in current department or agency 34 37 15 9 5 0 0 71 14 8651
2018 11 to 20 years in current department or agency 32 38 16 8 5 0 0 70 14 6289
2018 More than 20 years in current department or agency 31 38 16 9 6 0 0 69 15 3877
2017 Less than 3 years in current department or agency 48 33 10 6 3 0 0 81 8 7611
2017 3 to 10 years in current department or agency 32 38 15 9 5 0 0 70 15 9581
2017 11 to 20 years in current department or agency 28 39 16 10 6 0 0 67 17 7065
2017 More than 20 years in current department or agency 28 38 17 10 7 0 0 67 17 4415
2014 Less than 3 years in current department or agency 46 36 9 6 3 0 0 82 9 6949
2014 3 to 10 years in current department or agency 32 39 15 9 5 0 0 72 14 11227
2014 11 to 20 years in current department or agency 28 38 15 12 6 0 0 66 18 7686
2014 More than 20 years in current department or agency 28 40 15 10 7 0 0 68 17 5811

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 38 25 19 9 6 3 0 65 16 8339
2018 3 to 10 years in current department or agency 30 27 20 12 9 3 0 58 21 8705
2018 11 to 20 years in current department or agency 33 27 18 11 8 3 0 62 19 6340
2018 More than 20 years in current department or agency 35 29 17 9 6 3 1 67 16 3898
2017 Less than 3 years in current department or agency 36 24 18 10 6 5 0 63 17 7619
2017 3 to 10 years in current department or agency 29 28 19 12 8 5 0 59 21 9576
2017 11 to 20 years in current department or agency 29 28 19 11 8 4 0 60 20 7068
2017 More than 20 years in current department or agency 33 30 17 8 6 4 1 66 15 4407
2014 Less than 3 years in current department or agency 36 26 18 10 6 5 0 65 17 6951
2014 3 to 10 years in current department or agency 30 27 19 12 8 4 0 59 21 11230
2014 11 to 20 years in current department or agency 30 28 18 11 8 5 0 61 20 7687
2014 More than 20 years in current department or agency 33 30 17 8 6 4 1 67 15 5808
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 58 25 8 3 2 2 1 86 6 8330
2018 3 to 10 years in current department or agency 48 31 10 5 4 1 0 80 10 8673
2018 11 to 20 years in current department or agency 44 32 11 6 4 1 0 78 10 6304
2018 More than 20 years in current department or agency 44 31 12 6 4 2 0 78 10 3872
2017 Less than 3 years in current department or agency 57 26 8 3 2 3 1 86 6 7630
2017 3 to 10 years in current department or agency 48 30 11 6 3 2 1 79 9 9595
2017 11 to 20 years in current department or agency 43 34 11 6 4 2 0 78 10 7072
2017 More than 20 years in current department or agency 40 36 12 5 4 2 1 79 9 4427
2014 Less than 3 years in current department or agency 56 27 8 4 2 3 1 85 6 6948
2014 3 to 10 years in current department or agency 47 31 11 5 3 2 1 80 9 11229
2014 11 to 20 years in current department or agency 43 32 12 6 4 2 1 77 11 7690
2014 More than 20 years in current department or agency 43 34 12 5 4 2 0 79 9 5812

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 56 28 8 4 2 1 0 85 7 8312
2018 3 to 10 years in current department or agency 46 33 10 6 4 1 0 80 10 8649
2018 11 to 20 years in current department or agency 42 36 9 8 4 1 0 79 12 6295
2018 More than 20 years in current department or agency 42 34 10 8 4 1 0 77 12 3862
2017 Less than 3 years in current department or agency 56 28 7 5 2 1 1 85 7 7622
2017 3 to 10 years in current department or agency 46 34 9 6 4 1 0 80 10 9589
2017 11 to 20 years in current department or agency 42 37 9 7 4 1 0 79 11 7072
2017 More than 20 years in current department or agency 39 39 10 7 4 1 0 79 11 4425
2014 Less than 3 years in current department or agency 55 30 7 5 2 1 0 86 7 6950
2014 3 to 10 years in current department or agency 46 34 9 6 4 0 0 81 10 11224
2014 11 to 20 years in current department or agency 41 36 9 8 4 1 0 78 12 7686
2014 More than 20 years in current department or agency 42 37 9 7 4 1 0 80 11 5811

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 59 25 9 4 3 0 0 84 7 8344
2018 3 to 10 years in current department or agency 49 30 10 6 5 0 0 79 10 8687
2018 11 to 20 years in current department or agency 46 32 11 6 5 0 0 78 11 6305
2018 More than 20 years in current department or agency 47 29 12 7 5 0 0 77 12 3871
2017 Less than 3 years in current department or agency 62 23 7 4 2 0 0 86 7 7605
2017 3 to 10 years in current department or agency 54 26 9 6 4 0 0 81 10 9587
2017 11 to 20 years in current department or agency 51 29 10 5 5 0 0 80 10 7064
2017 More than 20 years in current department or agency 50 30 11 5 5 0 0 80 10 4415
2014 Less than 3 years in current department or agency 61 27 6 4 2 0 0 88 6 6950
2014 3 to 10 years in current department or agency 54 29 8 5 4 0 0 83 9 11223
2014 11 to 20 years in current department or agency 50 30 9 6 4 0 0 81 10 7684
2014 More than 20 years in current department or agency 51 30 9 5 4 0 0 82 10 5809

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 45 28 12 4 2 9 0 80 6 8376
2018 3 to 10 years in current department or agency 29 33 17 8 7 5 0 66 16 8720
2018 11 to 20 years in current department or agency 25 33 17 11 8 6 0 62 20 6349
2018 More than 20 years in current department or agency 23 33 20 10 8 6 0 60 19 3905
2017 Less than 3 years in current department or agency 44 27 11 4 3 11 0 80 7 7621
2017 3 to 10 years in current department or agency 29 33 16 8 7 7 0 67 16 9598
2017 11 to 20 years in current department or agency 24 33 17 11 9 6 0 61 21 7076
2017 More than 20 years in current department or agency 22 36 18 10 9 6 0 62 20 4432
2014 Less than 3 years in current department or agency 43 29 11 4 3 10 0 80 7 6952
2014 3 to 10 years in current department or agency 30 33 15 8 5 8 0 69 15 11218
2014 11 to 20 years in current department or agency 25 33 17 10 7 7 0 62 19 7685
2014 More than 20 years in current department or agency 25 35 17 9 7 7 0 64 18 5810

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 42 30 14 6 3 4 0 76 9 8348
2018 3 to 10 years in current department or agency 25 33 18 13 9 2 0 59 22 8700
2018 11 to 20 years in current department or agency 21 34 19 15 10 2 0 55 25 6328
2018 More than 20 years in current department or agency 20 35 20 13 11 2 0 56 24 3888
2017 Less than 3 years in current department or agency 41 29 14 6 4 6 0 74 11 7627
2017 3 to 10 years in current department or agency 25 33 18 13 9 2 0 59 22 9593
2017 11 to 20 years in current department or agency 20 33 18 15 11 2 0 54 27 7077
2017 More than 20 years in current department or agency 19 35 20 14 11 2 0 54 26 4429
2014 Less than 3 years in current department or agency 40 31 13 6 4 5 0 75 11 6946
2014 3 to 10 years in current department or agency 25 33 18 13 8 3 0 60 21 11225
2014 11 to 20 years in current department or agency 20 33 19 15 10 2 0 54 26 7684
2014 More than 20 years in current department or agency 19 35 20 14 10 2 0 56 24 5810

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 31 30 17 9 4 8 0 66 15 8346
2018 3 to 10 years in current department or agency 18 30 21 15 11 5 0 50 28 8694
2018 11 to 20 years in current department or agency 14 31 22 17 11 4 0 47 30 6327
2018 More than 20 years in current department or agency 13 33 22 17 11 4 0 47 29 3896
2017 Less than 3 years in current department or agency 30 29 15 9 5 11 0 67 16 7624
2017 3 to 10 years in current department or agency 17 30 20 17 11 5 0 50 29 9585
2017 11 to 20 years in current department or agency 13 30 21 19 13 4 0 45 33 7069
2017 More than 20 years in current department or agency 12 32 22 17 12 5 0 47 30 4425
2014 Less than 3 years in current department or agency 29 31 17 9 5 9 0 65 16 6945
2014 3 to 10 years in current department or agency 17 31 20 16 10 6 0 51 28 11221
2014 11 to 20 years in current department or agency 13 30 21 18 12 5 0 46 32 7680
2014 More than 20 years in current department or agency 13 31 23 17 11 5 0 47 29 5807

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 32 33 15 10 5 4 0 69 15 8356
2018 3 to 10 years in current department or agency 17 32 20 17 11 2 0 51 29 8718
2018 11 to 20 years in current department or agency 14 33 19 18 13 2 0 49 31 6337
2018 More than 20 years in current department or agency 14 35 19 18 11 3 0 51 29 3893
2017 Less than 3 years in current department or agency 32 32 14 10 6 7 0 69 17 7622
2017 3 to 10 years in current department or agency 18 34 17 16 12 3 0 54 29 9586
2017 11 to 20 years in current department or agency 15 34 18 18 13 3 0 50 32 7068
2017 More than 20 years in current department or agency 15 37 19 15 11 3 0 53 27 4409
2014 Less than 3 years in current department or agency 31 35 14 10 5 5 0 70 16 6942
2014 3 to 10 years in current department or agency 18 34 17 17 11 3 0 54 28 11216
2014 11 to 20 years in current department or agency 15 34 18 18 13 3 0 50 31 7680
2014 More than 20 years in current department or agency 15 37 19 16 11 2 0 54 27 5806
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 31 36 18 9 5 0 0 68 14 8365
2018 3 to 10 years in current department or agency 22 35 18 13 11 0 0 58 24 8688
2018 11 to 20 years in current department or agency 21 37 18 14 10 0 0 58 24 6348
2018 More than 20 years in current department or agency 23 35 18 13 10 0 0 59 23 3900
2017 Less than 3 years in current department or agency 30 38 17 10 5 1 0 68 15 7619
2017 3 to 10 years in current department or agency 21 37 17 14 10 0 0 58 24 9591
2017 11 to 20 years in current department or agency 20 37 17 15 10 0 0 57 25 7071
2017 More than 20 years in current department or agency 22 37 18 14 9 0 0 59 22 4419
2014 Less than 3 years in current department or agency 27 39 17 11 5 1 0 66 16 6951
2014 3 to 10 years in current department or agency 20 36 18 16 11 0 0 55 27 11224
2014 11 to 20 years in current department or agency 18 36 17 16 11 0 0 55 28 7687
2014 More than 20 years in current department or agency 21 37 18 13 11 0 0 58 24 5808

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 41 40 11 6 2 0 0 81 8 8387
2018 3 to 10 years in current department or agency 31 43 12 9 4 0 0 75 13 8695
2018 11 to 20 years in current department or agency 28 46 12 10 4 0 0 74 14 6353
2018 More than 20 years in current department or agency 29 44 14 9 4 0 0 73 13 3902
2017 Less than 3 years in current department or agency 41 41 9 6 2 0 0 82 9 7617
2017 3 to 10 years in current department or agency 31 45 11 9 4 0 0 77 12 9589
2017 11 to 20 years in current department or agency 27 46 12 11 4 0 0 74 15 7065
2017 More than 20 years in current department or agency 30 47 11 9 4 0 0 76 12 4418

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 21 24 19 10 6 18 2 56 20 8356
2018 3 to 10 years in current department or agency 13 23 21 16 13 13 1 42 33 8673
2018 11 to 20 years in current department or agency 12 24 20 16 12 14 1 43 33 6327
2018 More than 20 years in current department or agency 14 28 19 14 10 12 2 50 28 3885
2017 Less than 3 years in current department or agency 19 21 18 9 6 25 2 54 21 7618
2017 3 to 10 years in current department or agency 11 22 20 17 13 16 1 40 36 9592
2017 11 to 20 years in current department or agency 10 23 20 19 13 14 1 39 37 7063
2017 More than 20 years in current department or agency 12 28 19 16 10 14 2 47 30 4416
2014 Less than 3 years in current department or agency 18 22 18 12 7 22 2 52 25 6951
2014 3 to 10 years in current department or agency 11 22 20 18 14 14 1 39 38 11226
2014 11 to 20 years in current department or agency 10 24 19 19 14 13 2 40 38 7687
2014 More than 20 years in current department or agency 13 26 20 16 11 12 2 45 31 5810

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 48 32 10 6 3 1 1 81 8 8344
2018 3 to 10 years in current department or agency 40 36 12 7 5 0 0 77 11 8687
2018 11 to 20 years in current department or agency 37 38 12 8 5 1 0 75 13 6316
2018 More than 20 years in current department or agency 36 37 14 8 5 0 0 73 13 3874
2017 Less than 3 years in current department or agency 47 32 9 7 3 1 1 81 10 7629
2017 3 to 10 years in current department or agency 41 36 11 8 4 0 0 77 12 9595
2017 11 to 20 years in current department or agency 36 39 12 8 4 1 0 76 12 7079
2017 More than 20 years in current department or agency 35 39 13 8 4 1 0 74 12 4428
2014 Less than 3 years in current department or agency 47 33 9 6 3 1 1 82 9 6953
2014 3 to 10 years in current department or agency 40 37 10 8 4 1 0 77 12 11229
2014 11 to 20 years in current department or agency 36 38 11 9 5 0 0 75 14 7688
2014 More than 20 years in current department or agency 36 39 12 7 5 1 0 75 13 5812

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 44 32 10 8 3 2 1 78 12 339
2018 3 to 10 years in current department or agency 33 37 12 9 6 1 3 73 15 905
2018 11 to 20 years in current department or agency 34 38 11 8 4 2 3 75 13 1394
2018 More than 20 years in current department or agency 34 38 11 8 5 1 3 75 13 1266
2017 Less than 3 years in current department or agency 42 32 10 7 3 3 1 78 11 275
2017 3 to 10 years in current department or agency 33 39 10 10 5 1 2 74 15 859
2017 11 to 20 years in current department or agency 35 38 10 9 5 2 2 75 15 1451
2017 More than 20 years in current department or agency 35 40 10 9 4 0 2 77 13 1379
2014 Less than 3 years in current department or agency 37 37 11 6 3 3 3 79 9 318
2014 3 to 10 years in current department or agency 37 35 11 10 3 1 3 75 14 870
2014 11 to 20 years in current department or agency 34 36 10 9 5 2 3 75 15 1424
2014 More than 20 years in current department or agency 37 34 10 9 5 1 3 75 15 1821

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 31 46 7 12 4 0 0 77 16 8402
2018 3 to 10 years in current department or agency 22 48 9 15 6 0 0 70 21 8713
2018 11 to 20 years in current department or agency 20 47 11 15 7 0 1 68 22 6353
2018 More than 20 years in current department or agency 20 48 11 13 6 0 1 69 19 3913
2017 Less than 3 years in current department or agency 30 42 10 13 5 0 0 72 18 7627
2017 3 to 10 years in current department or agency 23 43 11 15 7 0 0 67 23 9603
2017 11 to 20 years in current department or agency 21 44 12 16 7 0 0 65 24 7075
2017 More than 20 years in current department or agency 23 45 11 13 7 0 0 69 20 4420
2014 Less than 3 years in current department or agency 31 43 9 12 5 0 0 74 17 6946
2014 3 to 10 years in current department or agency 24 44 11 15 6 0 0 68 21 11226
2014 11 to 20 years in current department or agency 22 43 12 15 8 0 0 65 23 7684
2014 More than 20 years in current department or agency 26 43 11 13 7 0 0 70 19 5808

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 35 39 15 7 4 0 0 74 11 8377
2018 3 to 10 years in current department or agency 36 40 13 7 4 0 0 76 11 8688
2018 11 to 20 years in current department or agency 39 41 11 6 3 0 0 80 9 6334
2018 More than 20 years in current department or agency 43 39 9 5 3 0 0 82 8 3896
2017 Less than 3 years in current department or agency 35 38 14 8 4 0 0 74 12 7620
2017 3 to 10 years in current department or agency 36 40 13 7 4 0 0 77 11 9585
2017 11 to 20 years in current department or agency 38 40 11 6 4 0 0 79 10 7075
2017 More than 20 years in current department or agency 41 40 11 5 3 0 0 82 8 4426
2014 Less than 3 years in current department or agency 37 39 13 7 4 0 0 76 11 6952
2014 3 to 10 years in current department or agency 34 41 13 7 4 0 0 75 11 11229
2014 11 to 20 years in current department or agency 37 40 12 7 4 0 0 77 11 7689
2014 More than 20 years in current department or agency 42 38 12 5 3 0 0 80 8 5810

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 40 39 11 7 3 0 0 79 10 8329
2018 3 to 10 years in current department or agency 40 41 9 6 3 0 0 82 9 8619
2018 11 to 20 years in current department or agency 44 40 7 5 3 0 0 85 8 6294
2018 More than 20 years in current department or agency 48 38 7 5 3 0 0 85 7 3881
2017 Less than 3 years in current department or agency 40 39 10 7 3 0 0 80 10 7615
2017 3 to 10 years in current department or agency 42 40 9 6 3 0 0 82 10 9578
2017 11 to 20 years in current department or agency 43 40 8 5 3 0 0 84 8 7063
2017 More than 20 years in current department or agency 47 38 7 5 2 0 0 86 7 4423
2014 Less than 3 years in current department or agency 41 39 10 6 3 0 0 81 9 6945
2014 3 to 10 years in current department or agency 40 40 9 6 3 0 0 81 10 11223
2014 11 to 20 years in current department or agency 42 40 9 5 3 0 0 83 8 7684
2014 More than 20 years in current department or agency 47 38 7 5 2 0 0 85 7 5805

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 34 33 15 10 5 3 0 69 15 8349
2018 3 to 10 years in current department or agency 20 33 19 15 12 1 0 53 27 8678
2018 11 to 20 years in current department or agency 18 35 19 16 11 1 0 53 28 6336
2018 More than 20 years in current department or agency 18 37 20 14 9 2 0 56 24 3886
2017 Less than 3 years in current department or agency 35 31 14 9 6 4 0 69 16 7611
2017 3 to 10 years in current department or agency 22 35 17 15 10 1 0 58 26 9574
2017 11 to 20 years in current department or agency 20 35 18 15 10 1 0 56 26 7074
2017 More than 20 years in current department or agency 20 39 18 13 7 2 0 61 21 4418
2014 Less than 3 years in current department or agency 34 33 13 10 6 3 0 70 17 6949
2014 3 to 10 years in current department or agency 24 35 16 14 10 2 0 60 24 11222
2014 11 to 20 years in current department or agency 21 35 17 14 10 2 0 58 25 7688
2014 More than 20 years in current department or agency 22 38 18 12 8 2 0 62 20 5812

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 33 30 14 11 8 3 1 66 20 8339
2018 3 to 10 years in current department or agency 21 30 16 16 16 1 1 52 32 8677
2018 11 to 20 years in current department or agency 19 30 16 18 16 1 1 50 34 6336
2018 More than 20 years in current department or agency 18 30 17 15 16 1 3 50 32 3888
2017 Less than 3 years in current department or agency 32 29 12 11 9 4 2 65 22 7611
2017 3 to 10 years in current department or agency 21 31 14 16 16 1 1 53 32 9587
2017 11 to 20 years in current department or agency 19 30 15 17 17 1 1 50 35 7068
2017 More than 20 years in current department or agency 19 29 16 17 15 2 3 50 34 4423
2014 Less than 3 years in current department or agency 32 30 12 12 10 3 1 65 22 6948
2014 3 to 10 years in current department or agency 21 31 13 16 16 1 1 53 33 11225
2014 11 to 20 years in current department or agency 19 29 15 17 18 1 1 49 36 7690
2014 More than 20 years in current department or agency 20 30 16 15 16 1 3 52 32 5809

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 29 36 18 11 6 1 0 66 17 8362
2018 3 to 10 years in current department or agency 24 37 16 13 9 0 0 61 23 8676
2018 11 to 20 years in current department or agency 25 39 14 13 9 0 0 64 23 6318
2018 More than 20 years in current department or agency 27 38 14 12 9 0 0 65 21 3882
2017 Less than 3 years in current department or agency 29 38 16 10 6 1 1 68 16 7607
2017 3 to 10 years in current department or agency 24 39 14 13 9 0 0 64 23 9557
2017 11 to 20 years in current department or agency 25 40 13 14 9 0 0 65 22 7053
2017 More than 20 years in current department or agency 26 41 13 12 8 0 0 67 20 4414
2014 Less than 3 years in current department or agency 24 39 16 12 6 1 1 65 19 6950
2014 3 to 10 years in current department or agency 20 40 14 15 10 0 0 61 26 11231
2014 11 to 20 years in current department or agency 20 40 13 15 12 0 0 59 27 7690
2014 More than 20 years in current department or agency 22 41 13 13 10 0 0 64 24 5810

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 33 33 18 9 5 0 0 67 14 8335
2018 3 to 10 years in current department or agency 27 35 18 12 8 0 0 62 21 8664
2018 11 to 20 years in current department or agency 28 35 17 11 8 0 0 63 19 6298
2018 More than 20 years in current department or agency 29 35 17 11 9 0 0 64 19 3870
2017 Less than 3 years in current department or agency 33 33 17 9 5 1 1 68 15 7602
2017 3 to 10 years in current department or agency 27 35 17 12 8 0 0 63 20 9565
2017 11 to 20 years in current department or agency 27 35 16 12 8 0 0 63 20 7052
2017 More than 20 years in current department or agency 28 36 16 12 7 0 0 64 19 4412
2014 Less than 3 years in current department or agency 30 36 17 11 6 0 1 66 17 6947
2014 3 to 10 years in current department or agency 25 36 16 13 9 0 0 61 22 11231
2014 11 to 20 years in current department or agency 24 35 16 13 10 0 0 60 24 7690
2014 More than 20 years in current department or agency 26 37 16 12 9 0 0 63 21 5807

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 39 38 13 7 3 0 0 77 9 8354
2018 3 to 10 years in current department or agency 28 39 16 10 6 0 0 68 16 8667
2018 11 to 20 years in current department or agency 28 38 16 11 6 0 0 66 18 6321
2018 More than 20 years in current department or agency 29 38 15 10 6 0 0 68 17 3881
2017 Less than 3 years in current department or agency 40 39 12 7 3 0 0 79 10 7605
2017 3 to 10 years in current department or agency 30 41 14 10 5 0 0 71 15 9567
2017 11 to 20 years in current department or agency 27 40 14 12 6 0 0 68 18 7050
2017 More than 20 years in current department or agency 28 41 15 11 5 0 0 69 16 4408
2014 Less than 3 years in current department or agency 38 41 12 6 3 0 0 79 9 6949
2014 3 to 10 years in current department or agency 29 41 15 9 5 0 0 70 15 11228
2014 11 to 20 years in current department or agency 26 40 15 12 7 0 0 66 18 7688
2014 More than 20 years in current department or agency 29 40 14 10 7 0 0 69 17 5810

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 28 33 21 7 4 5 1 65 12 8350
2018 3 to 10 years in current department or agency 18 34 24 12 8 3 0 54 21 8696
2018 11 to 20 years in current department or agency 18 34 24 13 8 3 0 54 21 6344
2018 More than 20 years in current department or agency 18 37 22 11 8 3 0 57 20 3898
2017 Less than 3 years in current department or agency 28 33 19 8 5 8 1 66 14 7616
2017 3 to 10 years in current department or agency 18 34 22 12 8 5 0 55 21 9588
2017 11 to 20 years in current department or agency 17 34 23 13 8 5 0 54 22 7071
2017 More than 20 years in current department or agency 17 36 23 12 7 4 0 56 21 4423

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 53 31 9 4 2 0 0 84 6 8380
2018 3 to 10 years in current department or agency 45 35 10 7 4 0 0 80 10 8690
2018 11 to 20 years in current department or agency 43 36 9 7 4 0 0 79 12 6337
2018 More than 20 years in current department or agency 42 36 10 7 4 0 1 79 11 3900
2017 Less than 3 years in current department or agency 52 31 9 5 2 0 1 84 7 7615
2017 3 to 10 years in current department or agency 43 35 10 7 4 0 0 78 12 9579
2017 11 to 20 years in current department or agency 40 36 10 8 5 0 0 77 13 7072
2017 More than 20 years in current department or agency 40 38 10 7 5 0 1 78 12 4425
2014 Less than 3 years in current department or agency 49 32 10 5 2 1 1 83 7 6950
2014 3 to 10 years in current department or agency 42 35 11 7 4 0 0 78 12 11223
2014 11 to 20 years in current department or agency 38 37 11 9 5 0 0 75 14 7686
2014 More than 20 years in current department or agency 38 37 12 8 5 0 1 76 12 5811

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 52 30 11 4 1 1 1 84 5 8393
2018 3 to 10 years in current department or agency 44 33 14 5 2 0 1 78 8 8730
2018 11 to 20 years in current department or agency 37 33 19 7 4 0 1 71 10 6369
2018 More than 20 years in current department or agency 35 33 18 9 4 0 1 69 13 3913
2017 Less than 3 years in current department or agency 52 31 10 3 1 1 2 85 4 7628
2017 3 to 10 years in current department or agency 46 34 12 4 2 0 2 82 5 9594
2017 11 to 20 years in current department or agency 39 36 15 6 3 0 2 76 8 7079
2017 More than 20 years in current department or agency 36 37 15 7 3 0 2 74 10 4427
2014 Less than 3 years in current department or agency 49 31 13 3 1 1 1 82 5 6952
2014 3 to 10 years in current department or agency 45 33 13 4 2 0 1 80 7 11231
2014 11 to 20 years in current department or agency 38 34 18 6 3 0 1 73 9 7688
2014 More than 20 years in current department or agency 35 34 18 7 4 0 1 70 11 5812

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Less than 3 years in current department or agency 21 41 38 8413
2018 3 to 10 years in current department or agency 22 42 36 8742
2018 11 to 20 years in current department or agency 20 46 34 6383
2018 More than 20 years in current department or agency 28 46 26 3908
2017 Less than 3 years in current department or agency 23 41 36 7628
2017 3 to 10 years in current department or agency 20 44 36 9600
2017 11 to 20 years in current department or agency 20 49 32 7067
2017 More than 20 years in current department or agency 28 48 24 4422
2014 Less than 3 years in current department or agency 23 40 37 6952
2014 3 to 10 years in current department or agency 22 43 36 11229
2014 11 to 20 years in current department or agency 19 49 32 7688
2014 More than 20 years in current department or agency 24 51 25 5811

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Less than 3 years in current department or agency 3 50 24 6 11 5 1763
2018 3 to 10 years in current department or agency 11 53 24 5 1 5 1954
2018 11 to 20 years in current department or agency 23 49 17 4 1 5 1292
2018 More than 20 years in current department or agency 70 19 4 3 1 3 1084
2017 Less than 3 years in current department or agency 3 42 22 6 21 6 1725
2017 3 to 10 years in current department or agency 12 51 21 6 4 7 1964
2017 11 to 20 years in current department or agency 26 46 14 5 1 8 1389
2017 More than 20 years in current department or agency 73 15 4 3 1 4 1236
2014 Less than 3 years in current department or agency 5 55 20 9 9999 11 1595
2014 3 to 10 years in current department or agency 12 55 20 8 9999 6 2435
2014 11 to 20 years in current department or agency 30 46 10 8 9999 6 1453
2014 More than 20 years in current department or agency 69 20 3 5 9999 4 1387
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 52 37 6 3 1 0 0 90 4 8396
2018 3 to 10 years in current department or agency 46 40 8 4 2 0 0 86 6 8704
2018 11 to 20 years in current department or agency 45 41 9 4 2 0 0 85 6 6346
2018 More than 20 years in current department or agency 46 39 9 4 2 0 0 86 6 3902
2017 Less than 3 years in current department or agency 50 36 8 4 2 1 0 87 5 7618
2017 3 to 10 years in current department or agency 42 41 9 5 3 0 0 83 8 9577
2017 11 to 20 years in current department or agency 39 42 10 5 3 1 0 82 8 7063
2017 More than 20 years in current department or agency 42 42 9 4 2 1 0 84 7 4419
2014 Less than 3 years in current department or agency 47 39 9 3 2 1 0 86 5 6948
2014 3 to 10 years in current department or agency 40 41 11 5 3 1 0 82 8 11224
2014 11 to 20 years in current department or agency 39 42 11 5 3 0 0 81 8 7686
2014 More than 20 years in current department or agency 42 40 10 4 2 1 0 83 6 5807

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 37 42 13 5 2 1 0 80 7 8347
2018 3 to 10 years in current department or agency 26 44 17 9 4 1 0 70 13 8674
2018 11 to 20 years in current department or agency 24 44 18 10 4 1 0 69 14 6333
2018 More than 20 years in current department or agency 25 43 19 8 4 1 0 68 12 3893
2017 Less than 3 years in current department or agency 40 39 12 6 3 2 0 80 9 7619
2017 3 to 10 years in current department or agency 27 42 16 9 5 1 0 70 14 9579
2017 11 to 20 years in current department or agency 25 43 17 10 6 1 0 68 15 7069
2017 More than 20 years in current department or agency 25 43 18 8 5 1 0 69 13 4418
2014 Less than 3 years in current department or agency 42 38 12 4 2 1 0 82 6 6951
2014 3 to 10 years in current department or agency 31 42 15 7 3 1 0 74 10 11230
2014 11 to 20 years in current department or agency 29 42 16 8 4 1 0 71 12 7689
2014 More than 20 years in current department or agency 29 43 17 6 4 1 0 73 10 5812

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 7 17 33 25 14 2 2 40 25 8363
2018 3 to 10 years in current department or agency 10 25 37 19 7 0 1 26 36 8680
2018 11 to 20 years in current department or agency 12 28 38 16 5 0 1 21 40 6339
2018 More than 20 years in current department or agency 12 31 39 13 4 0 1 17 43 3897
2017 Less than 3 years in current department or agency 6 15 33 22 16 2 6 42 23 7582
2017 3 to 10 years in current department or agency 11 23 36 18 8 1 4 27 35 9558
2017 11 to 20 years in current department or agency 13 28 37 14 6 1 2 20 42 7049
2017 More than 20 years in current department or agency 12 30 38 12 5 1 2 17 44 4406
2014 Less than 3 years in current department or agency 6 18 34 22 13 2 5 37 26 6934
2014 3 to 10 years in current department or agency 10 25 37 18 7 1 2 26 36 11212
2014 11 to 20 years in current department or agency 13 30 36 13 5 0 2 18 45 7673
2014 More than 20 years in current department or agency 12 32 38 12 4 0 1 17 45 5801

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 7 13 24 27 23 3 2 53 22 8325
2018 3 to 10 years in current department or agency 11 19 30 25 12 1 2 38 31 8655
2018 11 to 20 years in current department or agency 11 20 32 24 11 1 1 35 32 6321
2018 More than 20 years in current department or agency 11 21 34 22 9 1 1 32 33 3887
2017 Less than 3 years in current department or agency 7 12 24 22 24 4 6 51 22 7568
2017 3 to 10 years in current department or agency 12 18 29 21 14 2 4 37 32 9523
2017 11 to 20 years in current department or agency 12 20 32 20 11 2 3 33 34 7027
2017 More than 20 years in current department or agency 11 21 34 20 10 2 3 31 34 4390
2014 Less than 3 years in current department or agency 8 14 25 23 21 4 5 48 24 6923
2014 3 to 10 years in current department or agency 10 19 30 22 13 2 3 37 31 11199
2014 11 to 20 years in current department or agency 13 22 31 20 9 2 3 31 36 7665
2014 More than 20 years in current department or agency 11 22 34 20 9 2 2 30 35 5797

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 7 15 28 27 18 3 4 47 23 8314
2018 3 to 10 years in current department or agency 13 21 31 21 10 1 3 32 36 8645
2018 11 to 20 years in current department or agency 16 25 32 17 7 1 2 25 41 6327
2018 More than 20 years in current department or agency 16 27 33 16 5 1 2 22 44 3882
2017 Less than 3 years in current department or agency 7 13 27 23 19 4 7 47 23 7581
2017 3 to 10 years in current department or agency 12 20 31 19 11 2 5 32 35 9524
2017 11 to 20 years in current department or agency 16 23 32 17 8 1 3 26 41 7042
2017 More than 20 years in current department or agency 15 25 33 16 7 2 3 24 41 4400
2014 Less than 3 years in current department or agency 8 16 28 22 17 4 6 43 27 6918
2014 3 to 10 years in current department or agency 13 20 30 21 11 2 4 33 35 11202
2014 11 to 20 years in current department or agency 16 23 32 18 7 1 3 26 41 7670
2014 More than 20 years in current department or agency 15 24 33 16 7 1 3 25 41 5800

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 4 8 22 33 28 2 4 65 12 8316
2018 3 to 10 years in current department or agency 8 13 31 30 14 1 3 47 22 8647
2018 11 to 20 years in current department or agency 8 17 36 26 10 0 2 37 26 6305
2018 More than 20 years in current department or agency 10 21 38 22 7 1 1 30 31 3880
2017 Less than 3 years in current department or agency 4 7 20 29 29 3 8 64 13 7538
2017 3 to 10 years in current department or agency 7 12 29 28 16 1 6 47 21 9487
2017 11 to 20 years in current department or agency 9 16 36 26 10 1 3 37 26 7016
2017 More than 20 years in current department or agency 10 20 37 23 8 1 2 31 30 4387
2014 Less than 3 years in current department or agency 4 8 24 29 25 3 7 60 14 6898
2014 3 to 10 years in current department or agency 6 12 30 29 16 1 4 48 19 11186
2014 11 to 20 years in current department or agency 10 16 36 26 9 1 3 36 27 7653
2014 More than 20 years in current department or agency 10 20 39 21 7 1 2 29 31 5785

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 5 12 24 28 24 3 4 56 18 8335
2018 3 to 10 years in current department or agency 13 21 30 22 11 1 2 34 35 8668
2018 11 to 20 years in current department or agency 16 25 32 18 7 1 2 26 42 6325
2018 More than 20 years in current department or agency 17 27 32 15 6 0 2 22 46 3892
2017 Less than 3 years in current department or agency 5 11 21 24 26 3 8 58 18 7570
2017 3 to 10 years in current department or agency 12 19 29 21 13 1 5 37 32 9528
2017 11 to 20 years in current department or agency 17 23 31 16 8 1 3 26 42 7036
2017 More than 20 years in current department or agency 17 25 32 16 7 1 2 23 44 4396
2014 Less than 3 years in current department or agency 7 12 25 23 23 3 7 52 21 6920
2014 3 to 10 years in current department or agency 12 20 30 21 13 1 4 35 33 11201
2014 11 to 20 years in current department or agency 17 25 31 16 8 1 2 24 44 7663
2014 More than 20 years in current department or agency 18 26 30 15 7 1 3 23 46 5795

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 7 13 22 24 24 6 3 53 22 8313
2018 3 to 10 years in current department or agency 11 17 27 26 14 2 3 42 30 8640
2018 11 to 20 years in current department or agency 12 20 29 24 11 2 2 37 33 6314
2018 More than 20 years in current department or agency 12 22 30 23 9 1 3 33 36 3884
2017 Less than 3 years in current department or agency 6 11 20 22 24 9 8 55 20 7579
2017 3 to 10 years in current department or agency 10 15 26 23 16 3 6 43 28 9536
2017 11 to 20 years in current department or agency 11 18 29 24 12 2 5 38 31 7035
2017 More than 20 years in current department or agency 11 22 30 22 10 2 4 34 35 4395
2014 Less than 3 years in current department or agency 5 11 22 23 22 7 8 54 20 6914
2014 3 to 10 years in current department or agency 9 16 26 25 17 3 5 45 27 11196
2014 11 to 20 years in current department or agency 10 17 29 26 12 2 4 40 30 7667
2014 More than 20 years in current department or agency 10 20 30 24 10 1 5 37 32 5791

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 8 16 30 23 17 4 3 43 25 8355
2018 3 to 10 years in current department or agency 14 23 34 17 8 1 2 26 39 8674
2018 11 to 20 years in current department or agency 15 24 36 15 6 2 2 22 41 6341
2018 More than 20 years in current department or agency 15 27 35 14 5 2 2 20 44 3896
2017 Less than 3 years in current department or agency 7 15 30 20 18 5 6 42 25 7593
2017 3 to 10 years in current department or agency 13 21 34 16 9 2 4 27 37 9522
2017 11 to 20 years in current department or agency 15 24 35 14 7 2 3 22 41 7043
2017 More than 20 years in current department or agency 15 25 35 14 6 2 3 21 42 4393
2014 Less than 3 years in current department or agency 9 16 30 20 16 4 5 39 28 6925
2014 3 to 10 years in current department or agency 13 21 32 18 10 2 4 29 36 11207
2014 11 to 20 years in current department or agency 15 24 34 15 7 2 3 23 41 7671
2014 More than 20 years in current department or agency 15 25 36 14 6 2 3 21 42 5791

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 54 28 8 6 3 1 0 83 9 8373
2018 3 to 10 years in current department or agency 40 32 10 10 7 1 0 73 17 8665
2018 11 to 20 years in current department or agency 39 34 10 9 7 1 0 74 16 6323
2018 More than 20 years in current department or agency 43 34 8 8 5 1 0 78 14 3883
2017 Less than 3 years in current department or agency 56 26 8 5 3 2 0 84 9 7625
2017 3 to 10 years in current department or agency 44 31 9 8 6 1 0 76 15 9596
2017 11 to 20 years in current department or agency 41 33 9 9 6 1 0 76 15 7074
2017 More than 20 years in current department or agency 44 35 9 7 5 1 0 80 12 4422
2014 Less than 3 years in current department or agency 58 25 7 6 3 1 0 84 9 6949
2014 3 to 10 years in current department or agency 48 29 8 9 5 1 0 78 14 11228
2014 11 to 20 years in current department or agency 45 30 9 9 6 1 0 76 15 7687
2014 More than 20 years in current department or agency 49 31 8 7 4 1 0 81 11 5806

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 57 31 5 4 2 0 0 89 6 8365
2018 3 to 10 years in current department or agency 44 38 8 7 3 0 0 82 10 8674
2018 11 to 20 years in current department or agency 42 40 8 6 3 0 0 82 9 6324
2018 More than 20 years in current department or agency 45 38 7 6 3 0 0 84 8 3885
2017 Less than 3 years in current department or agency 56 32 5 4 2 0 0 89 6 7612
2017 3 to 10 years in current department or agency 41 40 8 7 3 0 0 82 10 9589
2017 11 to 20 years in current department or agency 38 43 8 7 4 0 0 81 11 7059
2017 More than 20 years in current department or agency 40 43 8 6 2 0 0 84 8 4405
2014 Less than 3 years in current department or agency 55 34 5 4 2 0 0 89 6 6946
2014 3 to 10 years in current department or agency 43 41 8 6 2 0 0 84 8 11222
2014 11 to 20 years in current department or agency 40 43 8 7 3 0 0 83 9 7688
2014 More than 20 years in current department or agency 43 43 7 5 2 0 0 86 7 5805

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 42 35 14 3 2 3 1 80 5 8381
2018 3 to 10 years in current department or agency 33 42 15 5 3 2 0 76 8 8687
2018 11 to 20 years in current department or agency 32 43 14 5 3 2 0 77 8 6337
2018 More than 20 years in current department or agency 37 40 14 5 3 1 0 78 8 3889

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 59 29 8 2 1 2 0 89 3 8320
2018 3 to 10 years in current department or agency 46 35 11 3 2 2 0 83 5 8673
2018 11 to 20 years in current department or agency 45 37 10 3 2 2 0 84 6 6334
2018 More than 20 years in current department or agency 44 38 11 3 2 2 0 84 5 3894
2017 Less than 3 years in current department or agency 53 30 9 2 1 4 0 87 4 7611
2017 3 to 10 years in current department or agency 41 36 13 3 3 3 0 80 6 9583
2017 11 to 20 years in current department or agency 38 38 14 4 3 2 0 79 7 7059
2017 More than 20 years in current department or agency 38 39 14 4 2 3 1 80 6 4412
2014 Less than 3 years in current department or agency 60 28 7 2 1 2 0 90 3 6946
2014 3 to 10 years in current department or agency 51 32 10 3 2 3 0 85 5 11228
2014 11 to 20 years in current department or agency 45 34 11 4 2 2 0 82 6 7687
2014 More than 20 years in current department or agency 44 37 12 3 2 2 0 83 5 5803

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 58 30 7 2 1 1 0 89 4 8321
2018 3 to 10 years in current department or agency 43 38 11 4 3 1 0 82 7 8676
2018 11 to 20 years in current department or agency 40 39 11 5 3 1 0 81 8 6326
2018 More than 20 years in current department or agency 40 40 12 5 2 1 0 81 7 3889
2017 Less than 3 years in current department or agency 56 32 7 3 1 2 0 89 4 7625
2017 3 to 10 years in current department or agency 41 39 11 5 3 1 0 81 7 9586
2017 11 to 20 years in current department or agency 36 41 12 5 3 2 0 79 9 7069
2017 More than 20 years in current department or agency 34 43 12 5 3 2 0 80 8 4417
2014 Less than 3 years in current department or agency 58 30 7 3 1 1 0 89 4 6952
2014 3 to 10 years in current department or agency 47 35 9 4 2 2 0 84 7 11227
2014 11 to 20 years in current department or agency 41 37 12 6 3 2 0 79 9 7686
2014 More than 20 years in current department or agency 40 40 11 4 3 2 0 82 7 5811

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 63 28 5 2 1 0 0 91 3 8300
2018 3 to 10 years in current department or agency 45 37 9 5 3 0 0 82 8 8675
2018 11 to 20 years in current department or agency 42 39 10 5 4 0 0 80 9 6313
2018 More than 20 years in current department or agency 40 39 11 6 4 0 0 79 10 3886
2017 Less than 3 years in current department or agency 61 29 5 3 1 0 0 90 4 7624
2017 3 to 10 years in current department or agency 44 38 9 5 3 0 0 82 9 9582
2017 11 to 20 years in current department or agency 37 40 11 7 5 0 0 78 11 7074
2017 More than 20 years in current department or agency 36 42 11 7 4 0 0 78 12 4419
2014 Less than 3 years in current department or agency 63 28 5 2 1 0 0 92 4 6948
2014 3 to 10 years in current department or agency 49 35 8 4 3 0 0 85 7 11225
2014 11 to 20 years in current department or agency 42 37 10 7 4 0 0 79 11 7683
2014 More than 20 years in current department or agency 40 39 10 6 4 0 0 80 10 5809

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 30 32 18 6 3 7 4 69 11 8375
2018 3 to 10 years in current department or agency 21 35 21 10 7 5 2 60 17 8680
2018 11 to 20 years in current department or agency 19 36 20 11 7 5 2 60 19 6337
2018 More than 20 years in current department or agency 23 39 19 8 6 3 2 65 15 3895
2017 Less than 3 years in current department or agency 36 28 14 5 3 8 6 75 10 7622
2017 3 to 10 years in current department or agency 27 33 16 9 7 4 3 65 17 9597
2017 11 to 20 years in current department or agency 26 35 16 9 7 4 2 65 18 7070
2017 More than 20 years in current department or agency 27 37 16 8 6 4 2 68 15 4420
2014 Less than 3 years in current department or agency 41 29 12 5 3 6 4 78 9 6952
2014 3 to 10 years in current department or agency 33 33 15 8 5 3 3 70 14 11226
2014 11 to 20 years in current department or agency 30 35 15 10 6 3 2 68 17 7688
2014 More than 20 years in current department or agency 33 36 14 7 5 3 2 73 12 5812

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 42 35 11 6 2 2 1 80 8 8346
2018 3 to 10 years in current department or agency 33 39 14 8 4 2 1 74 12 8673
2018 11 to 20 years in current department or agency 33 41 12 7 4 2 1 76 12 6345
2018 More than 20 years in current department or agency 33 41 13 7 4 1 1 75 11 3887
2017 Less than 3 years in current department or agency 46 32 10 5 3 4 1 82 8 7601
2017 3 to 10 years in current department or agency 38 38 11 6 4 2 1 78 10 9581
2017 11 to 20 years in current department or agency 36 39 11 7 4 2 1 77 11 7055
2017 More than 20 years in current department or agency 35 40 12 6 3 2 1 77 10 4414
2014 Less than 3 years in current department or agency 52 32 7 4 2 2 1 87 6 6948
2014 3 to 10 years in current department or agency 44 37 9 5 2 2 1 83 8 11231
2014 11 to 20 years in current department or agency 40 39 10 6 3 2 1 81 9 7687
2014 More than 20 years in current department or agency 41 39 9 5 3 2 1 82 8 5807

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 46 36 12 4 2 1 0 83 5 8308
2018 3 to 10 years in current department or agency 33 39 17 7 4 1 0 72 11 8653
2018 11 to 20 years in current department or agency 32 41 15 7 4 1 0 74 11 6330
2018 More than 20 years in current department or agency 33 39 16 7 4 1 0 73 11 3878

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 30 27 17 9 7 8 1 63 18 8344
2018 3 to 10 years in current department or agency 19 28 20 15 12 5 1 49 29 8680
2018 11 to 20 years in current department or agency 18 28 19 16 14 5 1 48 31 6342
2018 More than 20 years in current department or agency 19 30 19 14 12 5 2 52 28 3893
2017 Less than 3 years in current department or agency 28 25 16 10 7 12 2 62 20 7609
2017 3 to 10 years in current department or agency 20 27 17 15 12 7 1 51 30 9574
2017 11 to 20 years in current department or agency 17 27 17 17 14 7 1 48 33 7058
2017 More than 20 years in current department or agency 19 29 17 14 12 7 3 53 28 4412
2014 Less than 3 years in current department or agency 26 27 16 11 9 11 2 60 22 6946
2014 3 to 10 years in current department or agency 19 27 18 15 13 7 1 50 31 11228
2014 11 to 20 years in current department or agency 17 26 18 17 15 7 1 46 34 7680
2014 More than 20 years in current department or agency 20 28 17 15 12 6 2 52 29 5811

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 9 91 8399
2018 3 to 10 years in current department or agency 13 87 8739
2018 11 to 20 years in current department or agency 14 86 6355
2018 More than 20 years in current department or agency 13 87 3910

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 59 769
2018 3 to 10 years in current department or agency 52 1170
2018 11 to 20 years in current department or agency 47 905
2018 More than 20 years in current department or agency 36 501

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 50 769
2018 3 to 10 years in current department or agency 62 1170
2018 11 to 20 years in current department or agency 66 905
2018 More than 20 years in current department or agency 68 501

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 3 769
2018 3 to 10 years in current department or agency 6 1170
2018 11 to 20 years in current department or agency 6 905
2018 More than 20 years in current department or agency 10 501

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 More than 20 years in current department or agency 0 501

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 6 769
2018 3 to 10 years in current department or agency 5 1170
2018 11 to 20 years in current department or agency 4 905
2018 More than 20 years in current department or agency 3 501

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 13 769
2018 3 to 10 years in current department or agency 12 1170
2018 11 to 20 years in current department or agency 10 905
2018 More than 20 years in current department or agency 6 501

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 3 769
2018 3 to 10 years in current department or agency 2 1170
2018 11 to 20 years in current department or agency 3 905
2018 More than 20 years in current department or agency 4 501

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 36 767
2018 3 to 10 years in current department or agency 35 1169
2018 11 to 20 years in current department or agency 38 903
2018 More than 20 years in current department or agency 35 500

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 34 767
2018 3 to 10 years in current department or agency 36 1169
2018 11 to 20 years in current department or agency 41 903
2018 More than 20 years in current department or agency 40 500

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 34 767
2018 3 to 10 years in current department or agency 39 1169
2018 11 to 20 years in current department or agency 46 903
2018 More than 20 years in current department or agency 44 500

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 42 767
2018 3 to 10 years in current department or agency 41 1169
2018 11 to 20 years in current department or agency 43 903
2018 More than 20 years in current department or agency 39 500

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 21 767
2018 3 to 10 years in current department or agency 27 1169
2018 11 to 20 years in current department or agency 31 903
2018 More than 20 years in current department or agency 29 500

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 54 767
2018 3 to 10 years in current department or agency 57 1169
2018 11 to 20 years in current department or agency 54 903
2018 More than 20 years in current department or agency 49 500

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 30 767
2018 3 to 10 years in current department or agency 34 1169
2018 11 to 20 years in current department or agency 38 903
2018 More than 20 years in current department or agency 35 500

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 1 1169
2018 11 to 20 years in current department or agency 1 903

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 11 767
2018 3 to 10 years in current department or agency 11 1169
2018 11 to 20 years in current department or agency 6 903
2018 More than 20 years in current department or agency 3 500

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 10 767
2018 3 to 10 years in current department or agency 10 1169
2018 11 to 20 years in current department or agency 11 903
2018 More than 20 years in current department or agency 9 500

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 42 767
2018 3 to 10 years in current department or agency 46 1169
2018 11 to 20 years in current department or agency 53 903
2018 More than 20 years in current department or agency 53 500

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 20 767
2018 3 to 10 years in current department or agency 22 1169
2018 11 to 20 years in current department or agency 24 903
2018 More than 20 years in current department or agency 20 500

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 15 767
2018 3 to 10 years in current department or agency 14 1169
2018 11 to 20 years in current department or agency 15 903
2018 More than 20 years in current department or agency 12 500

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 44 766
2018 3 to 10 years in current department or agency 48 1166
2018 11 to 20 years in current department or agency 47 907
2018 More than 20 years in current department or agency 45 500

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 23 766
2018 3 to 10 years in current department or agency 25 1166
2018 11 to 20 years in current department or agency 25 907
2018 More than 20 years in current department or agency 27 500

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 3 766
2018 3 to 10 years in current department or agency 4 1166
2018 11 to 20 years in current department or agency 5 907
2018 More than 20 years in current department or agency 8 500

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 16 766
2018 3 to 10 years in current department or agency 23 1166
2018 11 to 20 years in current department or agency 29 907
2018 More than 20 years in current department or agency 23 500

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 7 766
2018 3 to 10 years in current department or agency 10 1166
2018 11 to 20 years in current department or agency 9 907
2018 More than 20 years in current department or agency 8 500

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 4 766
2018 3 to 10 years in current department or agency 7 1166
2018 11 to 20 years in current department or agency 7 907
2018 More than 20 years in current department or agency 10 500

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 13 766
2018 3 to 10 years in current department or agency 13 1166
2018 11 to 20 years in current department or agency 13 907
2018 More than 20 years in current department or agency 12 500

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 8 766
2018 3 to 10 years in current department or agency 10 1166
2018 11 to 20 years in current department or agency 10 907
2018 More than 20 years in current department or agency 11 500

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 34 766
2018 3 to 10 years in current department or agency 27 1166
2018 11 to 20 years in current department or agency 27 907
2018 More than 20 years in current department or agency 25 500

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 14 733
2018 3 to 10 years in current department or agency 11 1086
2018 11 to 20 years in current department or agency 11 844
2018 More than 20 years in current department or agency 9 449

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 25 733
2018 3 to 10 years in current department or agency 22 1086
2018 11 to 20 years in current department or agency 15 844
2018 More than 20 years in current department or agency 12 449

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 13 733
2018 3 to 10 years in current department or agency 10 1086
2018 11 to 20 years in current department or agency 9 844
2018 More than 20 years in current department or agency 8 449

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 8 733
2018 3 to 10 years in current department or agency 7 1086
2018 11 to 20 years in current department or agency 6 844
2018 More than 20 years in current department or agency 6 449

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 10 733
2018 3 to 10 years in current department or agency 10 1086
2018 11 to 20 years in current department or agency 8 844
2018 More than 20 years in current department or agency 8 449

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 8 733
2018 3 to 10 years in current department or agency 8 1086
2018 11 to 20 years in current department or agency 10 844
2018 More than 20 years in current department or agency 11 449

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 12 733
2018 3 to 10 years in current department or agency 9 1086
2018 11 to 20 years in current department or agency 11 844
2018 More than 20 years in current department or agency 8 449

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 15 733
2018 3 to 10 years in current department or agency 9 1086
2018 11 to 20 years in current department or agency 8 844
2018 More than 20 years in current department or agency 7 449

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 11 733
2018 3 to 10 years in current department or agency 13 1086
2018 11 to 20 years in current department or agency 14 844
2018 More than 20 years in current department or agency 16 449

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 23 733
2018 3 to 10 years in current department or agency 26 1086
2018 11 to 20 years in current department or agency 28 844
2018 More than 20 years in current department or agency 25 449

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 7 733
2018 3 to 10 years in current department or agency 9 1086
2018 11 to 20 years in current department or agency 8 844
2018 More than 20 years in current department or agency 7 449

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 44 733
2018 3 to 10 years in current department or agency 44 1086
2018 11 to 20 years in current department or agency 48 844
2018 More than 20 years in current department or agency 44 449

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 1 733
2018 3 to 10 years in current department or agency 1 1086
2018 11 to 20 years in current department or agency 2 844
2018 More than 20 years in current department or agency 2 449

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 49 733
2018 3 to 10 years in current department or agency 53 1086
2018 11 to 20 years in current department or agency 60 844
2018 More than 20 years in current department or agency 62 449

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 3 733
2018 3 to 10 years in current department or agency 3 1086
2018 11 to 20 years in current department or agency 4 844
2018 More than 20 years in current department or agency 5 449

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 9 733
2018 3 to 10 years in current department or agency 12 1086
2018 11 to 20 years in current department or agency 13 844
2018 More than 20 years in current department or agency 12 449

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 27 17 18 3 3 23 8 65 9 8383
2018 3 to 10 years in current department or agency 19 20 22 6 6 22 5 52 17 8686
2018 11 to 20 years in current department or agency 17 21 23 8 7 21 4 50 19 6344
2018 More than 20 years in current department or agency 19 24 22 7 7 19 3 55 17 3893
2017 Less than 3 years in current department or agency 26 16 14 3 3 27 11 68 10 7626
2017 3 to 10 years in current department or agency 19 19 20 6 6 23 7 55 16 9600
2017 11 to 20 years in current department or agency 18 21 21 7 8 21 5 52 20 7071
2017 More than 20 years in current department or agency 18 24 21 6 6 20 4 56 17 4425
2014 Less than 3 years in current department or agency 26 16 15 3 3 27 9 66 11 6952
2014 3 to 10 years in current department or agency 21 20 19 5 5 22 6 58 15 11226
2014 11 to 20 years in current department or agency 19 22 20 7 7 20 5 54 19 7687
2014 More than 20 years in current department or agency 22 26 19 6 6 19 3 60 15 5813

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 46 28 12 3 2 8 1 81 6 8378
2018 3 to 10 years in current department or agency 32 33 18 6 5 6 1 70 11 8697
2018 11 to 20 years in current department or agency 31 34 18 7 5 5 0 68 12 6341
2018 More than 20 years in current department or agency 32 36 17 6 5 4 0 71 11 3891
2017 Less than 3 years in current department or agency 44 27 11 3 2 11 2 81 6 7615
2017 3 to 10 years in current department or agency 33 33 16 5 4 7 1 72 10 9588
2017 11 to 20 years in current department or agency 30 35 16 6 6 6 1 70 13 7067
2017 More than 20 years in current department or agency 31 37 16 6 5 5 1 72 11 4417
2014 Less than 3 years in current department or agency 44 29 11 3 2 10 1 81 6 6951
2014 3 to 10 years in current department or agency 36 32 15 5 4 7 1 74 9 11213
2014 11 to 20 years in current department or agency 32 34 17 6 5 6 1 70 12 7681
2014 More than 20 years in current department or agency 34 37 14 5 4 5 0 75 10 5808

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 5 95 8409
2018 3 to 10 years in current department or agency 8 92 8722
2018 11 to 20 years in current department or agency 9 91 6342
2018 More than 20 years in current department or agency 7 93 3903

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 39 414
2018 3 to 10 years in current department or agency 32 723
2018 11 to 20 years in current department or agency 29 554
2018 More than 20 years in current department or agency 25 289

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 70 414
2018 3 to 10 years in current department or agency 76 723
2018 11 to 20 years in current department or agency 80 554
2018 More than 20 years in current department or agency 85 289

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 2 414
2018 3 to 10 years in current department or agency 2 723
2018 11 to 20 years in current department or agency 2 554
2018 More than 20 years in current department or agency 2 289

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in current department or agency 0 554

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 9 414
2018 3 to 10 years in current department or agency 6 723
2018 11 to 20 years in current department or agency 4 554
2018 More than 20 years in current department or agency 6 289

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 13 414
2018 3 to 10 years in current department or agency 11 723
2018 11 to 20 years in current department or agency 6 554
2018 More than 20 years in current department or agency 6 289

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 8 414
2018 3 to 10 years in current department or agency 9 723
2018 11 to 20 years in current department or agency 10 554
2018 More than 20 years in current department or agency 10 289

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 32 413
2018 3 to 10 years in current department or agency 34 721
2018 11 to 20 years in current department or agency 27 554
2018 More than 20 years in current department or agency 19 290

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 27 413
2018 3 to 10 years in current department or agency 24 721
2018 11 to 20 years in current department or agency 21 554
2018 More than 20 years in current department or agency 15 290

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 21 413
2018 3 to 10 years in current department or agency 21 721
2018 11 to 20 years in current department or agency 18 554
2018 More than 20 years in current department or agency 13 290

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 9 413
2018 3 to 10 years in current department or agency 7 721
2018 11 to 20 years in current department or agency 9 554
2018 More than 20 years in current department or agency 3 290

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 28 413
2018 3 to 10 years in current department or agency 25 721
2018 11 to 20 years in current department or agency 24 554
2018 More than 20 years in current department or agency 40 290

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 24 413
2018 3 to 10 years in current department or agency 28 721
2018 11 to 20 years in current department or agency 26 554
2018 More than 20 years in current department or agency 21 290

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 4 413
2018 3 to 10 years in current department or agency 3 721
2018 11 to 20 years in current department or agency 4 554
2018 More than 20 years in current department or agency 2 290

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 2 413
2018 3 to 10 years in current department or agency 2 721
2018 11 to 20 years in current department or agency 2 554
2018 More than 20 years in current department or agency 2 290

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 5 413
2018 3 to 10 years in current department or agency 7 721
2018 11 to 20 years in current department or agency 7 554
2018 More than 20 years in current department or agency 5 290

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 8 413
2018 3 to 10 years in current department or agency 12 721
2018 11 to 20 years in current department or agency 13 554
2018 More than 20 years in current department or agency 8 290

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 2 721
2018 11 to 20 years in current department or agency 2 554

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 14 413
2018 3 to 10 years in current department or agency 15 721
2018 11 to 20 years in current department or agency 23 554
2018 More than 20 years in current department or agency 25 290

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 14 413
2018 3 to 10 years in current department or agency 15 721
2018 11 to 20 years in current department or agency 18 554
2018 More than 20 years in current department or agency 21 290

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 21 414
2018 3 to 10 years in current department or agency 25 723
2018 11 to 20 years in current department or agency 29 556
2018 More than 20 years in current department or agency 29 288

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 10 414
2018 3 to 10 years in current department or agency 12 723
2018 11 to 20 years in current department or agency 15 556
2018 More than 20 years in current department or agency 15 288

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 2 414
2018 3 to 10 years in current department or agency 2 723
2018 11 to 20 years in current department or agency 3 556
2018 More than 20 years in current department or agency 4 288

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 13 414
2018 3 to 10 years in current department or agency 18 723
2018 11 to 20 years in current department or agency 22 556
2018 More than 20 years in current department or agency 21 288

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 3 414
2018 3 to 10 years in current department or agency 4 723
2018 11 to 20 years in current department or agency 3 556
2018 More than 20 years in current department or agency 5 288

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 5 414
2018 3 to 10 years in current department or agency 6 723
2018 11 to 20 years in current department or agency 8 556
2018 More than 20 years in current department or agency 7 288

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 10 414
2018 3 to 10 years in current department or agency 9 723
2018 11 to 20 years in current department or agency 10 556
2018 More than 20 years in current department or agency 7 288

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 4 414
2018 3 to 10 years in current department or agency 9 723
2018 11 to 20 years in current department or agency 8 556
2018 More than 20 years in current department or agency 9 288

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 58 414
2018 3 to 10 years in current department or agency 51 723
2018 11 to 20 years in current department or agency 46 556
2018 More than 20 years in current department or agency 48 288

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 6 395
2018 3 to 10 years in current department or agency 5 678
2018 11 to 20 years in current department or agency 5 509
2018 More than 20 years in current department or agency 5 269

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 20 395
2018 3 to 10 years in current department or agency 14 678
2018 11 to 20 years in current department or agency 9 509
2018 More than 20 years in current department or agency 7 269

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 5 395
2018 3 to 10 years in current department or agency 3 678
2018 11 to 20 years in current department or agency 3 509
2018 More than 20 years in current department or agency 2 269

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 2 678
2018 11 to 20 years in current department or agency 2 509

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 4 395
2018 3 to 10 years in current department or agency 2 678
2018 11 to 20 years in current department or agency 2 509
2018 More than 20 years in current department or agency 3 269

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 4 395
2018 3 to 10 years in current department or agency 3 678
2018 11 to 20 years in current department or agency 4 509
2018 More than 20 years in current department or agency 5 269

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 7 395
2018 3 to 10 years in current department or agency 7 678
2018 11 to 20 years in current department or agency 5 509
2018 More than 20 years in current department or agency 3 269

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 12 395
2018 3 to 10 years in current department or agency 11 678
2018 11 to 20 years in current department or agency 7 509
2018 More than 20 years in current department or agency 7 269

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 9 395
2018 3 to 10 years in current department or agency 10 678
2018 11 to 20 years in current department or agency 10 509
2018 More than 20 years in current department or agency 13 269

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 20 395
2018 3 to 10 years in current department or agency 21 678
2018 11 to 20 years in current department or agency 24 509
2018 More than 20 years in current department or agency 23 269

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 7 395
2018 3 to 10 years in current department or agency 9 678
2018 11 to 20 years in current department or agency 9 509
2018 More than 20 years in current department or agency 9 269

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 40 395
2018 3 to 10 years in current department or agency 41 678
2018 11 to 20 years in current department or agency 44 509
2018 More than 20 years in current department or agency 41 269

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 2 678
2018 11 to 20 years in current department or agency 1 509

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 56 395
2018 3 to 10 years in current department or agency 64 678
2018 11 to 20 years in current department or agency 65 509
2018 More than 20 years in current department or agency 66 269

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 2 395
2018 3 to 10 years in current department or agency 2 678
2018 11 to 20 years in current department or agency 4 509
2018 More than 20 years in current department or agency 5 269

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 13 395
2018 3 to 10 years in current department or agency 13 678
2018 11 to 20 years in current department or agency 11 509
2018 More than 20 years in current department or agency 16 269

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 30 18 18 2 2 24 6 69 5 8386
2018 3 to 10 years in current department or agency 20 20 24 4 4 24 5 56 11 8705
2018 11 to 20 years in current department or agency 19 20 25 4 4 24 3 54 11 6343
2018 More than 20 years in current department or agency 21 24 23 4 4 22 3 59 10 3894
2017 Less than 3 years in current department or agency 27 17 15 2 2 29 8 71 5 7626
2017 3 to 10 years in current department or agency 21 20 20 3 3 27 6 60 10 9591
2017 11 to 20 years in current department or agency 19 21 22 4 4 26 5 57 12 7067
2017 More than 20 years in current department or agency 20 24 21 4 3 24 4 61 10 4424
2014 Less than 3 years in current department or agency 27 16 15 2 2 31 8 70 6 6953
2014 3 to 10 years in current department or agency 22 19 20 3 3 27 6 62 8 11215
2014 11 to 20 years in current department or agency 20 20 22 4 3 27 5 58 10 7691
2014 More than 20 years in current department or agency 23 23 21 3 3 24 4 63 8 5812

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 47 28 13 2 2 8 1 82 4 8383
2018 3 to 10 years in current department or agency 33 32 18 4 3 8 1 72 8 8719
2018 11 to 20 years in current department or agency 33 33 19 4 4 6 0 71 9 6344
2018 More than 20 years in current department or agency 34 35 17 4 3 6 1 74 8 3894
2017 Less than 3 years in current department or agency 45 27 11 2 2 11 2 83 4 7613
2017 3 to 10 years in current department or agency 35 32 16 3 3 9 1 75 7 9576
2017 11 to 20 years in current department or agency 33 34 16 4 4 7 1 74 9 7048
2017 More than 20 years in current department or agency 33 36 16 4 3 7 0 75 7 4408
2014 Less than 3 years in current department or agency 46 27 11 2 1 11 1 83 4 6950
2014 3 to 10 years in current department or agency 38 31 15 3 2 9 1 77 6 11213
2014 11 to 20 years in current department or agency 34 33 16 4 3 9 1 74 8 7689
2014 More than 20 years in current department or agency 35 35 15 3 3 8 1 77 6 5801
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 61 23 8 3 3 2 0 86 6 8321
2018 3 to 10 years in current department or agency 54 27 10 4 4 1 0 81 8 8660
2018 11 to 20 years in current department or agency 51 29 10 4 5 1 0 80 9 6297
2018 More than 20 years in current department or agency 50 28 11 5 4 1 0 79 9 3866
2017 Less than 3 years in current department or agency 63 22 9 3 2 2 0 86 5 7616
2017 3 to 10 years in current department or agency 55 25 11 4 4 1 0 81 8 9590
2017 11 to 20 years in current department or agency 53 27 10 4 4 2 0 81 8 7072
2017 More than 20 years in current department or agency 51 28 11 4 4 2 0 80 8 4423

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 37 38 14 6 2 3 0 77 9 8385
2018 3 to 10 years in current department or agency 31 43 14 7 4 2 0 75 10 8707
2018 11 to 20 years in current department or agency 32 44 14 7 3 1 0 76 10 6329
2018 More than 20 years in current department or agency 33 44 13 6 2 1 0 78 8 3884
2017 Less than 3 years in current department or agency 29 40 15 6 4 6 0 74 11 7614
2017 3 to 10 years in current department or agency 26 43 15 8 5 3 0 71 13 9570
2017 11 to 20 years in current department or agency 26 45 15 7 4 2 0 73 12 7065
2017 More than 20 years in current department or agency 27 45 15 6 4 3 0 74 10 4400

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 34 36 16 8 4 2 0 72 12 8392
2018 3 to 10 years in current department or agency 23 38 18 12 8 2 0 61 20 8699
2018 11 to 20 years in current department or agency 22 38 17 13 9 1 0 61 22 6350
2018 More than 20 years in current department or agency 22 40 17 12 8 2 0 63 20 3887
2017 Less than 3 years in current department or agency 25 41 15 10 5 3 0 69 15 7626
2017 3 to 10 years in current department or agency 17 40 18 14 8 2 0 59 23 9580
2017 11 to 20 years in current department or agency 16 39 18 15 10 2 0 56 25 7066
2017 More than 20 years in current department or agency 17 39 20 13 8 2 0 58 22 4414

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 29 29 21 10 9 0 1 60 20 8390
2018 3 to 10 years in current department or agency 25 29 22 11 12 0 1 55 23 8711
2018 11 to 20 years in current department or agency 27 30 21 10 10 0 1 57 21 6337
2018 More than 20 years in current department or agency 28 29 21 11 9 0 2 58 20 3898
2017 Less than 3 years in current department or agency 27 28 19 11 12 1 2 57 23 7624
2017 3 to 10 years in current department or agency 27 28 19 12 12 1 2 56 24 9582
2017 11 to 20 years in current department or agency 27 29 19 12 11 1 2 57 23 7060
2017 More than 20 years in current department or agency 27 26 20 12 12 1 3 55 25 4412

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 27 30 26 10 5 0 1 58 16 8379
2018 3 to 10 years in current department or agency 17 28 29 16 9 0 1 45 25 8700
2018 11 to 20 years in current department or agency 15 26 29 18 12 0 1 41 30 6343
2018 More than 20 years in current department or agency 13 24 31 18 12 0 1 38 30 3886
2017 Less than 3 years in current department or agency 29 31 23 10 5 1 2 61 15 7618
2017 3 to 10 years in current department or agency 19 30 27 14 9 0 1 50 23 9572
2017 11 to 20 years in current department or agency 15 28 28 17 10 0 1 44 27 7064
2017 More than 20 years in current department or agency 14 25 29 18 11 0 1 40 30 4414

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 38 27 18 8 4 1 4 68 13 8359
2018 3 to 10 years in current department or agency 25 29 23 12 8 0 3 56 21 8656
2018 11 to 20 years in current department or agency 19 29 26 14 9 0 2 50 24 6307
2018 More than 20 years in current department or agency 16 29 28 16 10 1 1 45 27 3886
2017 Less than 3 years in current department or agency 39 27 15 8 4 1 5 71 13 7608
2017 3 to 10 years in current department or agency 26 29 21 12 7 1 4 58 20 9562
2017 11 to 20 years in current department or agency 20 30 24 14 9 0 3 52 24 7054
2017 More than 20 years in current department or agency 17 29 26 16 10 1 2 47 27 4409

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 40 25 17 8 5 2 3 68 14 8366
2018 3 to 10 years in current department or agency 26 24 22 14 10 1 3 53 25 8664
2018 11 to 20 years in current department or agency 20 24 24 16 12 1 2 47 29 6306
2018 More than 20 years in current department or agency 19 23 26 17 12 1 2 44 30 3878
2017 Less than 3 years in current department or agency 40 24 15 8 6 3 4 68 15 7620
2017 3 to 10 years in current department or agency 27 24 20 14 10 2 4 54 25 9575
2017 11 to 20 years in current department or agency 21 24 22 16 12 2 4 48 29 7062
2017 More than 20 years in current department or agency 19 24 25 16 12 1 3 45 29 4412

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 67 15 7 2 1 1 7 90 3 8361
2018 3 to 10 years in current department or agency 59 18 8 3 2 0 10 85 5 8679
2018 11 to 20 years in current department or agency 55 19 9 4 2 1 11 83 7 6307
2018 More than 20 years in current department or agency 49 20 12 5 3 1 12 78 8 3878
2017 Less than 3 years in current department or agency 63 14 6 2 1 1 13 90 3 7597
2017 3 to 10 years in current department or agency 55 17 7 3 2 1 15 86 5 9565
2017 11 to 20 years in current department or agency 51 18 9 3 2 1 16 83 6 7053
2017 More than 20 years in current department or agency 44 20 10 4 2 1 18 79 8 4402

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 44 26 17 7 5 0 1 70 12 8377
2018 3 to 10 years in current department or agency 34 28 21 9 7 0 1 63 16 8696
2018 11 to 20 years in current department or agency 31 29 21 10 8 0 1 61 18 6326
2018 More than 20 years in current department or agency 32 29 21 9 6 0 2 63 16 3886
2017 Less than 3 years in current department or agency 40 28 18 8 5 0 1 69 13 7597
2017 3 to 10 years in current department or agency 31 31 21 10 6 0 1 63 16 9543
2017 11 to 20 years in current department or agency 28 31 22 11 7 0 1 60 18 7039
2017 More than 20 years in current department or agency 31 33 22 8 5 0 1 65 13 4398

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 38 32 17 6 3 1 2 73 9 8337
2018 3 to 10 years in current department or agency 25 35 23 10 6 1 1 60 16 8691
2018 11 to 20 years in current department or agency 21 35 25 11 6 1 1 58 17 6330
2018 More than 20 years in current department or agency 20 36 25 11 6 1 1 57 17 3887
2017 Less than 3 years in current department or agency 41 29 16 6 3 1 3 73 10 7590
2017 3 to 10 years in current department or agency 26 33 22 10 5 1 2 61 16 9533
2017 11 to 20 years in current department or agency 22 34 23 11 6 1 2 58 18 7029
2017 More than 20 years in current department or agency 23 34 23 11 6 1 2 59 17 4394

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 33 31 21 9 4 1 2 66 13 8336
2018 3 to 10 years in current department or agency 20 31 25 13 8 1 1 53 22 8691
2018 11 to 20 years in current department or agency 16 31 26 16 9 0 1 48 25 6323
2018 More than 20 years in current department or agency 14 32 28 16 9 0 1 46 26 3879
2017 Less than 3 years in current department or agency 36 30 18 8 4 1 3 69 13 7599
2017 3 to 10 years in current department or agency 21 31 23 14 7 1 2 54 22 9538
2017 11 to 20 years in current department or agency 16 30 25 17 10 1 2 47 27 7037
2017 More than 20 years in current department or agency 15 31 26 17 9 1 1 47 27 4397

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 39 30 17 8 4 1 2 70 12 8328
2018 3 to 10 years in current department or agency 30 31 21 10 6 0 1 62 17 8690
2018 11 to 20 years in current department or agency 28 32 21 11 7 0 1 61 18 6322
2018 More than 20 years in current department or agency 26 35 22 10 5 0 1 63 15 3883
2017 Less than 3 years in current department or agency 40 29 16 8 4 1 2 71 12 7598
2017 3 to 10 years in current department or agency 31 31 19 10 6 1 2 64 16 9538
2017 11 to 20 years in current department or agency 27 33 20 11 6 1 2 61 18 7034
2017 More than 20 years in current department or agency 28 33 21 10 5 1 2 63 15 4394

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 30 29 22 11 5 0 1 60 17 8317
2018 3 to 10 years in current department or agency 24 31 23 13 8 0 1 56 21 8674
2018 11 to 20 years in current department or agency 22 30 25 14 9 0 1 52 23 6308
2018 More than 20 years in current department or agency 18 30 25 15 9 1 1 49 25 3870
2017 Less than 3 years in current department or agency 30 32 20 10 6 1 2 63 16 7583
2017 3 to 10 years in current department or agency 26 32 22 12 7 1 2 59 19 9518
2017 11 to 20 years in current department or agency 21 30 23 14 9 1 2 53 24 7028
2017 More than 20 years in current department or agency 19 30 26 16 8 0 2 49 24 4385

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 61 21 10 4 2 0 3 84 6 8308
2018 3 to 10 years in current department or agency 51 23 12 6 4 0 3 77 10 8644
2018 11 to 20 years in current department or agency 50 24 13 6 5 0 3 75 12 6303
2018 More than 20 years in current department or agency 49 24 14 7 4 0 3 75 11 3868
2017 Less than 3 years in current department or agency 61 21 10 4 2 0 3 85 6 7618
2017 3 to 10 years in current department or agency 51 24 13 5 3 0 2 78 9 9587
2017 11 to 20 years in current department or agency 48 24 14 7 4 0 3 75 11 7071
2017 More than 20 years in current department or agency 49 25 14 5 3 0 3 76 9 4416

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 73 13 6 2 1 1 5 91 3 8318
2018 3 to 10 years in current department or agency 66 15 7 2 3 1 6 88 5 8673
2018 11 to 20 years in current department or agency 65 15 7 3 3 1 6 86 7 6321
2018 More than 20 years in current department or agency 63 17 7 3 2 1 6 87 6 3872

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 75 11 5 3 2 1 4 90 5 8321
2018 3 to 10 years in current department or agency 66 15 7 4 4 1 4 84 8 8675
2018 11 to 20 years in current department or agency 66 14 7 4 5 1 3 84 9 6320
2018 More than 20 years in current department or agency 66 14 7 4 4 1 4 85 8 3879
2017 Less than 3 years in current department or agency 77 10 4 2 2 1 4 91 5 7616
2017 3 to 10 years in current department or agency 68 14 6 4 3 1 4 87 7 9578
2017 11 to 20 years in current department or agency 66 14 6 4 4 1 4 84 9 7068
2017 More than 20 years in current department or agency 67 15 7 4 3 1 4 86 7 4416

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 66 21 7 3 2 0 2 88 4 8361
2018 3 to 10 years in current department or agency 53 28 10 4 3 0 2 83 6 8698
2018 11 to 20 years in current department or agency 51 30 11 4 2 0 2 82 7 6345
2018 More than 20 years in current department or agency 51 30 11 3 2 0 2 83 6 3894
2017 Less than 3 years in current department or agency 68 19 6 2 1 0 3 90 3 7598
2017 3 to 10 years in current department or agency 55 28 9 3 2 0 2 85 5 9578
2017 11 to 20 years in current department or agency 52 30 10 4 2 0 3 84 6 7063
2017 More than 20 years in current department or agency 53 29 10 3 1 0 3 85 5 4419

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 68 16 8 4 3 0 2 85 7 8330
2018 3 to 10 years in current department or agency 51 23 12 6 6 0 2 76 12 8678
2018 11 to 20 years in current department or agency 49 25 12 6 6 0 1 75 13 6313
2018 More than 20 years in current department or agency 49 25 12 7 5 0 2 76 12 3878
2017 Less than 3 years in current department or agency 70 15 6 3 3 1 3 89 6 7611
2017 3 to 10 years in current department or agency 57 21 9 6 4 1 2 80 10 9576
2017 11 to 20 years in current department or agency 54 22 10 6 5 0 3 78 12 7060
2017 More than 20 years in current department or agency 54 23 10 6 4 0 3 80 10 4415

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 62 6 2 1 1 0 27 95 2 8276
2018 3 to 10 years in current department or agency 51 10 5 1 1 0 31 90 3 8631
2018 11 to 20 years in current department or agency 45 14 7 2 1 0 31 85 5 6294
2018 More than 20 years in current department or agency 43 16 8 3 2 0 28 82 7 3860
2017 Less than 3 years in current department or agency 64 6 2 1 0 0 26 96 2 7607
2017 3 to 10 years in current department or agency 53 10 4 1 1 1 31 92 3 9566
2017 11 to 20 years in current department or agency 46 13 6 2 1 0 32 87 5 7062
2017 More than 20 years in current department or agency 45 16 7 3 1 0 28 85 5 4410

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 64 17 8 3 2 1 5 86 5 8306
2018 3 to 10 years in current department or agency 54 22 11 4 3 0 6 81 7 8663
2018 11 to 20 years in current department or agency 55 23 11 3 2 0 7 83 5 6324
2018 More than 20 years in current department or agency 54 24 10 3 1 0 8 85 5 3871
2017 Less than 3 years in current department or agency 65 16 8 3 1 1 6 88 4 7559
2017 3 to 10 years in current department or agency 57 20 9 4 2 1 8 84 6 9535
2017 11 to 20 years in current department or agency 55 22 10 3 1 0 8 85 5 7022
2017 More than 20 years in current department or agency 57 21 9 3 1 0 8 86 4 4389

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 42 15 13 11 17 0 2 58 28 8369
2018 3 to 10 years in current department or agency 57 18 8 5 7 0 4 79 13 8693
2018 11 to 20 years in current department or agency 66 17 6 3 3 1 4 87 6 6339
2018 More than 20 years in current department or agency 72 13 4 2 2 1 6 90 5 3890
2017 Less than 3 years in current department or agency 39 17 13 12 15 1 2 58 28 7623
2017 3 to 10 years in current department or agency 52 19 9 7 9 1 4 74 16 9588
2017 11 to 20 years in current department or agency 60 19 8 4 4 1 5 83 9 7068
2017 More than 20 years in current department or agency 67 15 6 3 3 1 6 87 6 4420

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 48 28 14 5 3 0 2 78 8 8344
2018 3 to 10 years in current department or agency 42 31 15 6 3 0 2 75 9 8688
2018 11 to 20 years in current department or agency 43 30 16 5 3 0 2 75 8 6331
2018 More than 20 years in current department or agency 45 30 14 5 2 0 3 78 8 3879
2017 Less than 3 years in current department or agency 50 29 12 4 2 0 2 81 7 7614
2017 3 to 10 years in current department or agency 43 32 14 5 2 0 3 77 8 9575
2017 11 to 20 years in current department or agency 41 32 15 6 3 0 3 76 8 7059
2017 More than 20 years in current department or agency 46 31 13 4 2 1 3 80 7 4403

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 19 37 32 8 3 0 0 57 11 8405
2018 3 to 10 years in current department or agency 13 32 35 13 5 0 0 46 19 8730
2018 11 to 20 years in current department or agency 12 30 38 15 5 0 0 42 20 6354
2018 More than 20 years in current department or agency 12 28 40 15 5 0 0 40 20 3905
2017 Less than 3 years in current department or agency 17 36 33 9 4 0 0 54 13 7629
2017 3 to 10 years in current department or agency 12 31 38 13 5 0 0 43 19 9596
2017 11 to 20 years in current department or agency 10 27 41 15 7 0 0 37 21 7075
2017 More than 20 years in current department or agency 11 26 41 15 6 0 0 37 22 4425

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 7 15 37 26 14 0 0 40 22 8309
2018 3 to 10 years in current department or agency 11 19 41 21 7 0 0 29 30 8637
2018 11 to 20 years in current department or agency 11 21 41 21 7 0 0 27 32 6263
2018 More than 20 years in current department or agency 10 22 41 19 7 0 0 26 32 3849
2017 Less than 3 years in current department or agency 6 15 37 26 14 0 1 41 22 7597
2017 3 to 10 years in current department or agency 9 19 42 21 8 0 0 29 28 9551
2017 11 to 20 years in current department or agency 10 21 42 20 6 0 0 27 31 7040
2017 More than 20 years in current department or agency 9 21 43 19 7 0 0 26 31 4412
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 40 29 15 6 5 3 1 42 58 8397
2018 3 to 10 years in current department or agency 34 32 18 7 6 3 1 35 65 8741
2018 11 to 20 years in current department or agency 38 32 16 6 4 3 1 39 61 6377
2018 More than 20 years in current department or agency 42 31 15 6 3 2 1 44 56 3920
2017 Less than 3 years in current department or agency 35 27 17 8 8 4 1 37 63 7632
2017 3 to 10 years in current department or agency 36 29 17 7 6 4 1 38 62 9595
2017 11 to 20 years in current department or agency 41 28 16 6 5 4 1 43 57 7073
2017 More than 20 years in current department or agency 43 27 14 6 4 4 1 45 55 4426

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 26 4674
2018 3 to 10 years in current department or agency 18 5454
2018 11 to 20 years in current department or agency 13 3725
2018 More than 20 years in current department or agency 10 2130
2017 Less than 3 years in current department or agency 31 4537
2017 3 to 10 years in current department or agency 17 5587
2017 11 to 20 years in current department or agency 13 3801
2017 More than 20 years in current department or agency 11 2277

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 35 4674
2018 3 to 10 years in current department or agency 33 5454
2018 11 to 20 years in current department or agency 31 3725
2018 More than 20 years in current department or agency 26 2130
2017 Less than 3 years in current department or agency 40 4537
2017 3 to 10 years in current department or agency 35 5587
2017 11 to 20 years in current department or agency 32 3801
2017 More than 20 years in current department or agency 27 2277

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 30 4674
2018 3 to 10 years in current department or agency 26 5454
2018 11 to 20 years in current department or agency 21 3725
2018 More than 20 years in current department or agency 18 2130
2017 Less than 3 years in current department or agency 19 4537
2017 3 to 10 years in current department or agency 16 5587
2017 11 to 20 years in current department or agency 15 3801
2017 More than 20 years in current department or agency 13 2277

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 28 4674
2018 3 to 10 years in current department or agency 34 5454
2018 11 to 20 years in current department or agency 35 3725
2018 More than 20 years in current department or agency 31 2130
2017 Less than 3 years in current department or agency 31 4537
2017 3 to 10 years in current department or agency 40 5587
2017 11 to 20 years in current department or agency 40 3801
2017 More than 20 years in current department or agency 36 2277

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 4 4674
2018 3 to 10 years in current department or agency 8 5454
2018 11 to 20 years in current department or agency 6 3725
2018 More than 20 years in current department or agency 2 2130
2017 Less than 3 years in current department or agency 3 4537
2017 3 to 10 years in current department or agency 6 5587
2017 11 to 20 years in current department or agency 4 3801
2017 More than 20 years in current department or agency 2 2277

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 25 4674
2018 3 to 10 years in current department or agency 34 5454
2018 11 to 20 years in current department or agency 35 3725
2018 More than 20 years in current department or agency 34 2130

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 31 4674
2018 3 to 10 years in current department or agency 31 5454
2018 11 to 20 years in current department or agency 35 3725
2018 More than 20 years in current department or agency 39 2130
2017 Less than 3 years in current department or agency 40 4537
2017 3 to 10 years in current department or agency 42 5587
2017 11 to 20 years in current department or agency 46 3801
2017 More than 20 years in current department or agency 53 2277

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Less than 3 years in current department or agency 10 60 14 7 3 7 4371
2018 3 to 10 years in current department or agency 6 53 18 9 4 10 5172
2018 11 to 20 years in current department or agency 6 50 18 10 5 11 3562
2018 More than 20 years in current department or agency 7 48 18 11 5 11 2022
2017 Less than 3 years in current department or agency 8 65 13 7 2 5 4460
2017 3 to 10 years in current department or agency 7 62 16 7 2 6 5499
2017 11 to 20 years in current department or agency 7 59 17 7 3 6 3766
2017 More than 20 years in current department or agency 7 59 16 8 3 6 2259

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 58 42 4633
2018 3 to 10 years in current department or agency 53 47 5399
2018 11 to 20 years in current department or agency 51 49 3684
2018 More than 20 years in current department or agency 52 48 2103

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 57 16 9 4 3 2 8 82 8 8382
2018 3 to 10 years in current department or agency 52 18 11 6 5 1 7 76 12 8698
2018 11 to 20 years in current department or agency 53 16 10 6 5 1 8 76 13 6346
2018 More than 20 years in current department or agency 55 14 9 6 5 1 9 77 12 3895

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 16 27 20 14 12 2 9 48 29 4657
2018 3 to 10 years in current department or agency 11 25 21 16 17 2 8 40 37 5426
2018 11 to 20 years in current department or agency 9 24 22 17 16 2 10 37 37 3699
2018 More than 20 years in current department or agency 10 25 21 18 15 1 11 40 37 2126
2017 Less than 3 years in current department or agency 16 24 16 15 16 3 10 46 36 4573
2017 3 to 10 years in current department or agency 9 23 18 16 21 2 11 36 42 5629
2017 11 to 20 years in current department or agency 8 20 19 17 21 3 12 33 45 3852
2017 More than 20 years in current department or agency 7 19 19 18 21 1 14 31 46 2314

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 10 22 20 18 20 2 8 36 42 4655
2018 3 to 10 years in current department or agency 6 19 18 20 27 2 7 28 52 5429
2018 11 to 20 years in current department or agency 6 19 19 21 25 2 9 28 51 3704
2018 More than 20 years in current department or agency 7 20 20 21 22 2 8 30 48 2116
2017 Less than 3 years in current department or agency 7 17 15 18 30 3 8 28 55 4574
2017 3 to 10 years in current department or agency 5 16 16 19 34 2 9 23 59 5629
2017 11 to 20 years in current department or agency 4 15 14 21 34 2 10 22 62 3850
2017 More than 20 years in current department or agency 4 14 17 22 31 1 11 20 60 2305
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