2018 Public Service Employee Survey Results by Theme for Canada Revenue Agency by Question 78. Please indicate your occupational group and level. Occupational group and level - SI

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 31 37 18 8 6 0 0 69 14 51
2018 SI-05 34 31 20 11 3 0 0 66 14 35
2017 SI 28 42 19 2 9 0 0 70 12 43
2017 SI-05 30 41 19 4 7 0 0 70 11 27
2014 SI 20 52 16 10 2 0 0 72 11 61
2014 SI-05 18 60 16 5 0 0 0 79 5 38
2011 SI 28 52 13 1 5 0 0 80 6 82
2011 SI-01 29 63 4 0 4 0 0 92 4 24
2011 SI-05 24 55 12 2 7 0 0 79 10 42
2008 SI 24 57 7 5 7 0 0 81 12 75
2008 SI-01 37 42 0 5 16 0 0 79 21 19
2008 SI-05 22 68 8 3 0 0 0 89 3 37

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 24 46 10 8 12 0 0 70 20 50
2018 SI-05 29 35 15 9 12 0 0 65 21 34
2017 SI 26 30 14 12 19 0 0 56 30 43
2017 SI-05 30 26 19 11 15 0 0 56 26 27

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 50 42 8 0 0 0 0 92 0 50
2018 SI-05 56 38 6 0 0 0 0 94 0 34
2017 SI 52 33 10 0 5 0 0 86 5 42
2017 SI-05 59 33 7 0 0 0 0 93 0 27
2014 SI 44 39 13 2 0 2 0 85 2 61
2014 SI-05 45 40 16 0 0 0 0 84 0 38
2011 SI 56 37 7 0 0 0 0 93 0 82
2011 SI-01 50 38 13 0 0 0 0 88 0 24
2011 SI-05 57 36 7 0 0 0 0 93 0 42

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 37 45 10 4 4 0 0 82 8 49
2018 SI-05 35 44 15 3 3 0 0 79 6 34
2017 SI 33 40 17 2 7 0 0 74 10 42
2017 SI-05 33 44 15 0 7 0 0 78 7 27
2014 SI 36 44 15 5 0 0 0 80 5 61
2014 SI-05 37 53 8 3 0 0 0 89 3 38
2011 SI 43 48 5 2 2 0 0 90 5 82
2011 SI-01 46 38 8 4 4 0 0 83 8 24
2011 SI-05 36 57 2 2 2 0 0 93 5 42
2008 SI 37 45 11 5 1 0 0 83 7 75
2008 SI-01 37 42 0 16 5 0 0 79 21 19
2008 SI-05 43 46 11 0 0 0 0 89 0 37

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 31 24 18 12 14 0 0 55 27 49
2018 SI-05 33 18 15 18 15 0 0 52 33 33
2017 SI 23 26 21 12 19 0 0 49 30 43
2017 SI-05 22 33 22 4 19 0 0 56 22 27
2014 SI 30 25 23 10 11 2 0 55 22 61
2014 SI-05 26 24 34 5 11 0 0 50 16 38
2011 SI 28 30 28 5 7 1 0 59 12 82
2011 SI-01 33 38 25 0 4 0 0 71 4 24
2011 SI-05 26 26 33 5 7 2 0 54 12 42

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 32 22 24 8 14 0 0 54 22 50
2018 SI-05 35 18 21 12 15 0 0 53 26 34
2017 SI 19 31 17 12 21 0 0 50 33 42
2017 SI-05 22 30 19 11 19 0 0 52 30 27
2014 SI 28 21 28 11 12 0 0 49 23 61
2014 SI-05 24 24 34 8 11 0 0 47 18 38
2011 SI 26 41 18 9 6 0 0 67 15 82
2011 SI-01 25 46 21 4 4 0 0 71 8 24
2011 SI-05 26 38 19 10 7 0 0 64 17 42
2008 SI 20 47 12 12 9 0 0 67 21 75
2008 SI-01 21 58 0 11 11 0 0 79 21 19
2008 SI-05 22 49 8 14 8 0 0 70 22 37

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 24 14 24 8 22 6 0 41 33 49
2018 SI-05 18 15 30 3 24 9 0 37 30 33
2017 SI 23 19 16 7 23 12 0 47 34 43
2017 SI-05 22 26 7 7 22 15 0 57 35 27
2014 SI 26 13 20 18 13 10 0 44 35 61
2014 SI-05 21 18 21 18 8 13 0 46 30 38
2011 SI 35 23 15 15 7 5 0 62 23 82
2011 SI-01 29 25 17 17 8 4 0 57 26 24
2011 SI-05 40 19 10 17 7 7 0 64 26 42
2008 SI 16 36 12 15 12 9 0 57 29 75
2008 SI-01 21 47 0 11 16 5 0 72 28 19
2008 SI-05 14 38 16 16 5 11 0 58 24 37
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 35 29 18 8 8 2 0 66 16 51
2018 SI-05 37 29 14 9 11 0 0 66 20 35
2017 SI 40 28 12 5 12 5 0 71 17 43
2017 SI-05 37 37 11 0 11 4 0 77 12 27
2014 SI 38 36 15 5 3 2 2 76 8 61
2014 SI-05 39 34 18 5 3 0 0 74 8 38
2011 SI 46 26 12 9 6 0 1 73 15 82
2011 SI-01 54 25 4 13 4 0 0 79 17 24
2011 SI-05 43 26 19 2 7 0 2 71 10 42
2008 SI 36 31 9 12 11 1 0 68 23 75
2008 SI-01 37 26 11 0 21 5 0 67 22 19
2008 SI-05 41 32 11 8 8 0 0 73 16 37

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 31 39 14 2 12 2 0 72 14 51
2018 SI-05 26 49 11 3 11 0 0 74 14 35
2017 SI 40 26 9 9 16 0 0 65 26 43
2017 SI-05 37 26 11 11 15 0 0 63 26 27
2014 SI 36 43 10 5 5 0 2 80 10 61
2014 SI-05 37 47 11 3 3 0 0 84 5 38
2011 SI 37 29 15 7 10 1 1 68 18 82
2011 SI-01 38 21 17 17 8 0 0 58 25 24
2011 SI-05 33 36 14 2 10 2 2 73 13 42
2008 SI 33 36 12 9 9 0 0 69 19 75
2008 SI-01 37 26 11 11 16 0 0 63 26 19
2008 SI-05 35 43 8 8 5 0 0 78 14 37

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 41 25 18 6 10 0 0 67 16 51
2018 SI-05 40 26 17 3 14 0 0 66 17 35
2017 SI 44 23 7 9 16 0 0 67 26 43
2017 SI-05 44 26 4 11 15 0 0 70 26 27
2014 SI 51 28 11 7 3 0 0 79 10 61
2014 SI-05 53 31 5 8 3 0 0 84 11 38

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 22 24 14 6 18 18 0 55 29 51
2018 SI-05 20 23 14 3 20 20 0 54 29 35
2017 SI 19 2 26 7 19 28 0 29 35 43
2017 SI-05 15 4 26 7 15 33 0 28 33 27
2014 SI 29 21 20 10 8 12 0 57 20 61
2014 SI-05 24 29 18 11 5 13 0 61 18 38
2011 SI 20 30 21 9 10 11 0 56 21 82
2011 SI-01 29 29 21 4 4 13 0 67 10 24
2011 SI-05 12 29 21 12 14 12 0 46 30 42

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 20 22 16 12 20 10 0 47 36 50
2018 SI-05 17 23 17 9 23 11 0 45 35 35
2017 SI 16 9 26 19 23 7 0 27 45 43
2017 SI-05 15 11 33 22 15 4 0 27 38 27
2014 SI 26 23 18 16 13 3 0 51 31 61
2014 SI-05 18 31 16 21 11 3 0 51 33 38
2011 SI 13 29 28 6 21 2 0 44 28 82
2011 SI-01 17 38 29 0 13 4 0 57 13 24
2011 SI-05 7 26 24 10 31 2 0 34 41 42
2008 SI 19 24 20 17 15 5 0 45 34 75
2008 SI-01 26 21 16 11 16 11 0 53 29 19
2008 SI-05 16 24 16 22 16 5 0 43 40 37

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 14 16 14 16 18 24 0 38 44 51
2018 SI-05 11 20 11 11 20 26 0 42 42 35
2017 SI 9 5 28 12 26 21 0 18 47 43
2017 SI-05 4 4 30 15 26 22 0 10 52 27
2014 SI 18 21 16 20 11 13 0 45 36 61
2014 SI-05 11 24 21 24 8 13 0 39 36 38
2011 SI 6 26 28 10 18 12 0 36 32 82
2011 SI-01 8 42 17 4 13 17 0 60 20 24
2011 SI-05 2 19 31 12 24 12 0 24 41 42
2008 SI 8 31 20 19 15 8 0 42 36 75
2008 SI-01 5 26 26 11 11 21 0 40 27 19
2008 SI-05 8 30 16 22 22 3 0 39 44 37

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 14 25 22 12 22 6 0 42 35 51
2018 SI-05 14 26 17 9 26 9 0 44 38 35
2017 SI 14 19 23 14 19 12 0 37 37 43
2017 SI-05 11 22 26 22 11 7 0 36 36 27
2014 SI 20 21 15 26 8 10 0 46 38 61
2014 SI-05 16 24 18 26 8 8 0 43 37 38
2011 SI 9 32 23 15 17 5 0 42 33 82
2011 SI-01 13 38 21 17 13 0 0 50 29 24
2011 SI-05 5 24 29 17 19 7 0 31 38 42
2008 SI 15 40 15 13 12 5 0 58 27 75
2008 SI-01 21 32 16 11 21 0 0 53 32 19
2008 SI-05 14 46 14 8 11 8 0 65 21 37
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 22 33 24 6 16 0 0 55 22 51
2018 SI-05 20 31 26 6 17 0 0 51 23 35
2017 SI 21 19 21 16 23 0 0 39 39 43
2017 SI-05 22 19 19 15 26 0 0 41 41 27
2014 SI 18 26 16 29 10 0 0 44 39 61
2014 SI-05 16 26 21 32 5 0 0 42 37 38
2011 SI 18 34 18 20 10 0 0 52 29 82
2011 SI-01 17 50 8 25 0 0 0 67 25 24
2011 SI-05 21 24 21 14 19 0 0 45 33 42

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 27 33 22 10 6 2 0 62 16 51
2018 SI-05 26 37 23 9 6 0 0 63 14 35
2017 SI 28 39 12 14 7 0 0 67 21 43
2017 SI-05 30 44 7 11 7 0 0 74 19 27

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 12 10 24 12 20 24 0 28 41 51
2018 SI-05 9 9 26 9 20 29 0 24 40 35
2017 SI 5 14 19 12 21 29 0 27 47 42
2017 SI-05 0 19 19 4 23 35 0 29 41 26
2014 SI 13 17 21 12 20 15 2 36 38 60
2014 SI-05 8 18 24 16 13 18 3 33 37 38

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 39 35 10 6 8 2 0 76 14 51
2018 SI-05 37 40 11 6 6 0 0 77 11 35
2017 SI 30 26 23 5 16 0 0 56 21 43
2017 SI-05 30 30 22 7 11 0 0 59 19 27
2014 SI 31 34 20 8 5 2 0 67 13 61
2014 SI-05 32 37 24 5 3 0 0 68 8 38
2011 SI 30 37 18 10 5 0 0 67 15 82
2011 SI-01 38 33 17 13 0 0 0 71 13 24
2011 SI-05 26 38 24 7 5 0 0 64 12 42
2008 SI 25 32 19 9 12 1 1 59 22 75
2008 SI-01 32 26 21 11 11 0 0 58 21 19
2008 SI-05 22 49 14 8 8 0 0 70 16 37

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 25 39 8 16 12 0 0 65 27 51
2018 SI-05 23 46 11 11 9 0 0 69 20 35
2017 SI 23 40 9 16 12 0 0 63 28 43
2017 SI-05 26 37 11 15 11 0 0 63 26 27
2014 SI 11 34 15 26 13 0 0 46 39 61
2014 SI-05 11 37 18 18 16 0 0 47 34 38
2011 SI 26 43 10 11 11 0 0 68 22 82
2011 SI-01 29 58 4 8 0 0 0 88 8 24
2011 SI-05 24 38 10 7 21 0 0 62 29 42
2008 SI 13 51 16 13 7 0 0 64 20 75
2008 SI-01 5 68 5 16 5 0 0 74 21 19
2008 SI-05 19 46 22 8 5 0 0 65 14 37

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 55 37 4 2 2 0 0 92 4 51
2018 SI-05 54 37 6 3 0 0 0 91 3 35
2017 SI 63 33 0 2 2 0 0 95 5 43
2017 SI-05 56 41 0 4 0 0 0 96 4 27
2014 SI 44 41 13 0 2 0 0 85 2 61
2014 SI-05 47 45 8 0 0 0 0 92 0 38
2011 SI 53 35 7 4 1 0 0 88 5 81
2011 SI-01 46 38 8 4 4 0 0 83 8 24
2011 SI-05 55 36 7 2 0 0 0 90 2 42
2008 SI 44 41 8 3 4 0 0 85 7 75
2008 SI-01 32 53 11 0 5 0 0 84 5 19
2008 SI-05 59 32 8 0 0 0 0 92 0 37

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 63 31 2 2 2 0 0 94 4 51
2018 SI-05 63 34 3 0 0 0 0 97 0 35
2017 SI 67 19 2 5 7 0 0 86 12 43
2017 SI-05 67 22 4 7 0 0 0 89 7 27
2014 SI 58 34 6 2 0 0 0 92 2 61
2014 SI-05 58 37 3 3 0 0 0 95 3 38
2011 SI 59 35 4 2 0 0 0 94 2 82
2011 SI-01 42 50 4 4 0 0 0 92 4 24
2011 SI-05 69 26 2 2 0 0 0 95 2 42
2008 SI 49 43 4 1 3 0 0 92 4 75
2008 SI-01 58 32 5 0 5 0 0 89 5 19
2008 SI-05 57 41 3 0 0 0 0 97 0 37

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 18 33 20 10 20 0 0 51 29 51
2018 SI-05 11 34 23 9 23 0 0 46 31 35
2017 SI 23 26 12 14 21 5 0 51 37 43
2017 SI-05 22 33 11 15 15 4 0 58 31 27
2014 SI 16 28 8 23 18 7 0 47 44 61
2014 SI-05 13 29 8 31 16 3 0 43 49 38
2011 SI 21 35 17 11 16 0 0 56 27 82
2011 SI-01 21 63 17 0 0 0 0 83 0 24
2011 SI-05 24 19 21 12 24 0 0 43 36 42
2008 SI 20 33 20 13 11 1 1 55 25 75
2008 SI-01 16 47 16 11 11 0 0 63 21 19
2008 SI-05 22 32 24 8 11 0 3 56 19 37

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 8 24 18 14 30 0 6 34 47 50
2018 SI-05 6 24 24 6 32 0 9 32 42 34
2017 SI 12 14 16 9 37 5 7 29 53 43
2017 SI-05 7 7 19 11 41 4 11 17 61 27
2014 SI 11 25 10 16 31 5 2 39 51 61
2014 SI-05 8 29 8 11 40 3 3 39 53 38
2011 SI 5 17 21 15 34 2 6 24 53 82
2011 SI-01 0 21 38 8 25 4 4 23 36 24
2011 SI-05 2 12 14 17 43 2 10 16 68 42
2008 SI 0 19 16 23 36 4 3 20 63 75
2008 SI-01 0 11 16 21 37 11 5 13 69 19
2008 SI-05 0 19 16 27 32 3 3 20 63 37

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 22 30 28 10 10 0 0 52 20 50
2018 SI-05 21 32 29 6 12 0 0 53 18 34
2017 SI 29 31 12 10 19 0 0 59 29 42
2017 SI-05 26 41 7 4 22 0 0 67 26 27
2014 SI 25 25 15 20 13 2 2 51 34 61
2014 SI-05 21 29 16 18 16 0 0 50 34 38
2011 SI 23 41 12 12 10 0 1 65 22 82
2011 SI-01 21 54 13 8 0 0 4 78 9 24
2011 SI-05 21 33 12 17 17 0 0 55 33 42

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 18 39 18 14 10 0 0 57 24 49
2018 SI-05 15 35 24 15 12 0 0 50 26 34
2017 SI 19 33 12 17 19 0 0 52 36 42
2017 SI-05 19 37 7 15 22 0 0 56 37 27
2014 SI 25 21 20 21 10 2 2 48 32 61
2014 SI-05 24 18 21 24 13 0 0 42 37 38

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 24 32 26 12 6 0 0 56 18 50
2018 SI-05 21 32 26 12 9 0 0 53 21 34
2017 SI 24 31 10 21 14 0 0 55 36 42
2017 SI-05 22 22 11 26 19 0 0 44 44 27
2014 SI 28 21 23 20 8 0 0 49 28 61
2014 SI-05 24 24 21 21 11 0 0 47 32 38
2011 SI 33 43 13 4 7 0 0 76 11 82
2011 SI-01 50 50 0 0 0 0 0 100 0 24
2011 SI-05 19 45 19 7 10 0 0 64 17 42

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 10 35 16 22 14 4 0 47 37 51
2018 SI-05 6 37 17 20 17 3 0 44 38 35
2017 SI 14 28 14 21 19 5 0 44 42 43
2017 SI-05 11 26 15 22 19 7 0 40 44 27

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 35 33 20 6 6 0 0 69 12 51
2018 SI-05 37 31 17 6 9 0 0 69 14 35
2017 SI 39 35 7 9 9 0 0 74 19 43
2017 SI-05 37 44 7 4 7 0 0 81 11 27
2014 SI 35 44 13 8 0 0 0 79 8 61
2014 SI-05 34 47 13 5 0 0 0 82 5 38
2011 SI 37 37 15 9 4 0 0 73 12 82
2011 SI-01 46 29 13 13 0 0 0 75 13 24
2011 SI-05 36 36 17 5 7 0 0 71 12 42

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 41 25 20 8 4 0 2 68 12 51
2018 SI-05 40 23 20 11 3 0 3 65 15 35
2017 SI 44 35 14 5 2 0 0 79 7 43
2017 SI-05 56 30 15 0 0 0 0 85 0 27
2014 SI 41 46 8 5 0 0 0 87 5 61
2014 SI-05 47 45 8 0 0 0 0 92 0 38
2011 SI 37 39 17 6 1 0 0 76 7 82
2011 SI-01 38 42 13 8 0 0 0 79 8 24
2011 SI-05 33 40 21 2 2 0 0 74 5 42
2008 SI 27 36 19 9 8 1 0 64 18 75
2008 SI-01 11 32 21 11 21 5 0 44 33 19
2008 SI-05 35 38 16 5 5 0 0 73 11 37

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 SI 20 49 31 51
2018 SI-05 23 40 37 35
2017 SI 19 46 35 43
2017 SI-05 22 44 33 27
2014 SI 12 49 39 61
2014 SI-05 11 53 37 38
2011 SI 11 59 30 82
2011 SI-01 8 46 46 24
2011 SI-05 12 60 29 42

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 SI 30 0 50 0 10 10 10
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 42 36 12 4 6 0 0 78 10 50
2018 SI-05 41 38 9 6 6 0 0 79 12 34
2017 SI 36 48 5 7 5 0 0 83 12 42
2017 SI-05 37 44 7 4 7 0 0 81 11 27
2014 SI 28 36 16 15 3 2 0 65 18 61
2014 SI-05 32 29 18 18 3 0 0 60 21 38
2011 SI 32 48 11 5 4 1 0 80 9 82
2011 SI-01 25 63 4 0 4 4 0 91 4 24
2011 SI-05 38 38 14 5 5 0 0 76 10 42
2008 SI 35 44 12 4 5 0 0 79 9 75
2008 SI-01 42 37 5 5 11 0 0 79 16 19
2008 SI-05 35 46 14 3 3 0 0 81 5 37

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 10 45 27 12 6 0 0 55 18 51
2018 SI-05 9 46 29 11 6 0 0 54 17 35
2017 SI 16 19 30 16 16 2 0 36 33 43
2017 SI-05 15 26 37 7 15 0 0 41 22 27
2014 SI 25 40 20 8 5 3 0 66 14 61
2014 SI-05 18 45 26 8 3 0 0 63 11 38
2011 SI 16 50 13 11 9 1 0 67 20 82
2011 SI-01 21 71 4 0 4 0 0 92 4 24
2011 SI-05 10 45 19 14 12 0 0 55 26 42

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 6 20 32 24 10 4 4 37 28 50
2018 SI-05 3 23 31 23 9 6 6 35 29 35
2017 SI 2 12 31 19 19 7 10 46 17 42
2017 SI-05 4 15 26 19 26 4 7 50 21 27
2014 SI 7 12 37 27 14 0 3 42 19 59
2014 SI-05 5 19 35 22 16 0 3 39 25 37
2011 SI 4 21 40 24 10 0 1 35 25 82
2011 SI-01 4 25 42 25 4 0 0 29 29 24
2011 SI-05 5 24 33 21 14 0 2 37 29 42
2008 SI 4 29 35 19 12 0 1 31 34 75
2008 SI-01 5 32 32 16 11 0 5 28 39 19
2008 SI-05 5 24 32 22 16 0 0 38 30 37

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 16 16 24 20 14 2 8 38 36 50
2018 SI-05 17 14 20 20 14 3 11 40 37 35
2017 SI 12 9 21 23 21 7 7 51 24 43
2017 SI-05 11 11 22 19 30 4 4 52 24 27
2014 SI 7 10 32 27 15 5 3 46 19 59
2014 SI-05 6 14 33 28 14 3 3 44 21 36
2011 SI 5 12 30 30 13 4 5 48 19 82
2011 SI-01 8 4 50 25 0 4 8 29 14 24
2011 SI-05 5 14 26 24 24 5 2 51 21 42
2008 SI 9 16 27 22 19 3 4 43 28 74
2008 SI-01 11 16 42 11 11 0 11 24 29 19
2008 SI-05 8 17 14 31 25 3 3 59 26 36

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 20 20 18 18 18 4 2 38 43 50
2018 SI-05 26 20 11 17 17 6 3 38 50 35
2017 SI 17 14 19 17 21 2 10 43 35 42
2017 SI-05 23 15 15 15 27 0 4 44 40 26
2014 SI 2 22 27 23 20 0 7 46 25 60
2014 SI-05 0 27 30 24 16 0 3 42 28 37
2011 SI 9 17 38 22 10 1 4 33 27 82
2011 SI-01 8 21 58 4 0 4 4 5 32 24
2011 SI-05 7 17 29 26 19 0 2 46 24 42
2008 SI 4 21 29 28 13 1 3 43 26 75
2008 SI-01 0 37 26 26 0 0 11 29 41 19
2008 SI-05 8 19 30 19 22 3 0 42 28 37

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 14 10 20 24 24 2 4 52 26 49
2018 SI-05 20 3 17 29 23 3 6 56 25 35
2017 SI 7 9 23 26 26 2 7 56 18 43
2017 SI-05 7 7 30 22 30 0 4 54 15 27
2014 SI 2 14 29 34 15 0 7 53 16 59
2014 SI-05 0 14 38 35 11 0 3 47 14 37
2011 SI 4 11 25 38 19 0 4 59 15 81
2011 SI-01 0 4 26 48 17 0 4 68 5 23
2011 SI-05 7 19 24 29 19 0 2 49 27 42
2008 SI 3 15 33 35 11 1 3 47 18 75
2008 SI-01 5 11 37 26 11 0 11 41 18 19
2008 SI-05 3 19 35 30 14 0 0 43 22 37

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 20 24 18 14 18 2 4 34 47 50
2018 SI-05 23 20 20 17 11 3 6 31 47 35
2017 SI 7 35 12 14 19 2 12 38 49 43
2017 SI-05 7 30 15 15 22 0 11 42 42 27
2014 SI 10 20 33 21 12 0 5 35 31 61
2014 SI-05 8 24 39 18 11 0 0 29 32 38
2011 SI 12 30 23 22 9 0 4 32 44 82
2011 SI-01 4 25 17 29 17 0 8 50 32 24
2011 SI-05 19 29 31 12 7 0 2 20 49 42
2008 SI 9 23 35 21 8 1 3 31 33 75
2008 SI-01 16 16 42 16 0 0 11 18 35 19
2008 SI-05 8 24 35 22 11 0 0 32 32 37

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 8 8 22 26 20 10 6 55 19 50
2018 SI-05 11 9 17 23 20 11 9 54 25 35
2017 SI 5 5 21 19 28 7 16 61 12 43
2017 SI-05 7 7 22 15 26 7 15 52 19 27
2014 SI 2 5 12 37 27 2 17 78 8 60
2014 SI-05 3 3 8 43 32 0 11 85 6 37
2011 SI 5 9 11 31 31 2 11 71 16 81
2011 SI-01 4 8 29 25 25 0 8 55 14 24
2011 SI-05 7 7 0 29 37 5 15 82 18 41
2008 SI 8 15 12 33 24 1 7 62 25 75
2008 SI-01 11 11 11 37 21 0 11 65 24 19
2008 SI-05 5 14 8 41 24 0 8 71 21 37

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 25 20 25 8 12 8 2 22 50 51
2018 SI-05 20 23 26 11 9 9 3 23 48 35
2017 SI 19 19 23 9 14 9 7 28 44 43
2017 SI-05 26 11 26 15 15 4 4 32 40 27
2014 SI 8 23 26 23 12 5 3 38 34 61
2014 SI-05 8 29 26 24 8 5 0 33 39 38

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 35 25 10 8 18 4 0 63 27 51
2018 SI-05 34 23 11 6 20 6 0 61 27 35
2017 SI 33 28 9 12 16 2 0 62 29 43
2017 SI-05 37 37 7 0 19 0 0 74 19 27
2014 SI 48 16 16 8 10 2 0 65 18 61
2014 SI-05 47 21 18 3 8 3 0 70 11 38

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 39 31 6 10 12 2 0 72 22 51
2018 SI-05 34 34 6 9 14 3 0 71 24 35
2017 SI 33 23 9 9 23 0 2 57 33 43
2017 SI-05 37 15 7 15 22 0 4 54 38 27
2014 SI 43 29 10 12 5 2 0 73 17 61
2014 SI-05 47 29 8 11 5 0 0 76 16 38

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 27 41 14 4 12 2 0 70 16 51
2018 SI-05 31 37 11 3 14 3 0 71 18 35

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 48 34 8 10 0 0 0 82 10 50
2018 SI-05 53 32 6 9 0 0 0 85 9 34
2017 SI 39 26 12 2 14 7 0 70 18 43
2017 SI-05 44 26 15 0 15 0 0 70 15 27
2014 SI 36 36 20 0 5 3 0 75 5 61
2014 SI-05 32 39 18 0 5 5 0 75 6 38

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 42 28 16 12 2 0 0 70 14 50
2018 SI-05 47 26 12 12 3 0 0 74 15 34
2017 SI 28 30 16 12 12 2 0 59 24 43
2017 SI-05 26 41 15 7 11 0 0 67 19 27
2014 SI 36 33 20 5 5 2 0 70 10 61
2014 SI-05 32 37 18 5 5 3 0 70 11 38
2011 SI 27 44 13 4 6 6 0 75 10 82
2011 SI-01 29 50 8 4 4 4 0 83 9 24
2011 SI-05 26 36 14 5 10 10 0 68 16 42

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 36 38 8 10 8 0 0 74 18 50
2018 SI-05 38 35 3 15 9 0 0 74 24 34
2017 SI 26 28 19 9 19 0 0 53 28 43
2017 SI-05 22 37 19 7 15 0 0 59 22 27
2014 SI 39 34 15 5 7 0 0 74 11 61
2014 SI-05 32 39 21 5 3 0 0 71 8 38
2011 SI 32 41 10 11 5 1 0 74 16 82
2011 SI-01 38 46 13 4 0 0 0 83 4 24
2011 SI-05 31 31 10 19 7 2 0 63 27 42
2008 SI 29 36 15 7 11 3 0 67 18 75
2008 SI-01 47 42 0 0 11 0 0 89 11 19
2008 SI-05 27 30 16 8 14 5 0 60 23 37

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 20 20 25 12 14 6 4 43 28 51
2018 SI-05 20 26 23 6 14 6 6 52 23 35
2017 SI 16 19 14 12 26 7 7 41 43 43
2017 SI-05 19 15 15 7 30 7 7 39 43 27
2014 SI 36 23 13 5 12 2 10 67 19 61
2014 SI-05 34 29 10 8 8 3 8 71 18 38

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 31 33 18 10 0 8 0 70 11 51
2018 SI-05 29 34 17 11 0 9 0 69 13 35
2017 SI 28 23 23 9 16 0 0 51 26 43
2017 SI-05 30 26 22 11 11 0 0 56 22 27
2014 SI 41 31 18 7 3 0 0 72 10 61
2014 SI-05 40 34 16 8 3 0 0 74 11 38
2011 SI 28 43 10 6 5 7 1 77 12 82
2011 SI-01 29 42 8 0 0 17 4 89 0 24
2011 SI-05 26 45 10 10 7 2 0 73 17 42
2008 SI 28 31 15 16 7 4 0 61 24 75
2008 SI-01 21 42 11 16 5 5 0 67 22 19
2008 SI-05 32 27 14 16 5 5 0 63 23 37

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 24 37 24 8 8 0 0 61 16 51
2018 SI-05 17 37 29 9 9 0 0 54 17 35

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 12 30 8 12 24 12 2 49 42 50
2018 SI-05 6 32 12 9 24 15 3 46 39 34
2017 SI 23 14 9 14 28 12 0 42 47 43
2017 SI-05 19 19 11 15 19 19 0 45 41 27
2014 SI 16 20 10 15 21 18 0 44 44 61
2014 SI-05 11 24 5 18 24 18 0 42 52 38
2011 SI 16 27 12 13 20 11 1 49 38 82
2011 SI-01 21 25 13 17 8 13 4 55 30 24
2011 SI-05 10 29 10 12 26 14 0 44 44 42

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SI 20 80 51
2018 SI-05 23 77 35

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 SI 0 10

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 SI 0 10

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 SI 0 10

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 SI 0 10

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 SI 0 10

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 SI 50 10

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 SI 50 10

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 SI 0 10

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 SI 0 10

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 SI 0 10

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 SI 0 10

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 SI 0 10

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 SI 0 10

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 SI 0 10

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 SI 50 10

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 SI 0 10

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 12 10 16 12 18 27 6 32 44 51
2018 SI-05 6 11 11 9 20 34 9 30 50 35
2017 SI 12 2 16 12 16 35 7 24 48 43
2017 SI-05 7 4 22 7 15 41 4 20 40 27
2014 SI 16 8 26 2 12 33 3 38 21 61
2014 SI-05 18 5 26 3 11 34 3 38 21 38

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 16 36 18 8 14 8 0 57 24 50
2018 SI-05 14 37 17 11 11 9 0 56 25 35
2017 SI 30 21 16 9 16 7 0 55 28 43
2017 SI-05 30 30 22 4 11 4 0 62 15 27
2014 SI 25 24 31 3 10 7 0 53 14 61
2014 SI-05 26 31 26 5 8 3 0 59 14 38
2011 SI 37 37 13 6 5 2 0 75 11 82
2011 SI-01 42 42 8 8 0 0 0 83 8 24
2011 SI-05 31 38 14 5 7 5 0 73 13 42

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SI 16 84 50

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 10 16 24 4 8 31 8 42 19 51
2018 SI-05 9 14 20 6 9 34 9 40 25 35
2017 SI 12 5 16 7 16 35 9 29 42 43
2017 SI-05 7 7 19 7 15 37 7 27 40 27
2014 SI 15 12 28 2 8 31 5 41 15 61
2014 SI-05 18 11 26 3 5 29 8 46 13 38

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 24 24 25 10 8 8 2 52 20 51
2018 SI-05 26 26 23 9 9 9 0 56 19 35
2017 SI 28 23 9 7 12 21 0 65 24 43
2017 SI-05 26 30 11 7 11 15 0 65 22 27
2014 SI 28 28 23 2 8 10 2 63 11 61
2014 SI-05 29 34 18 3 5 8 3 71 9 38
2011 SI 44 35 11 1 5 4 0 82 6 82
2011 SI-01 46 42 8 0 4 0 0 88 4 24
2011 SI-05 43 36 7 0 7 7 0 85 8 42
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 47 18 18 4 10 2 2 67 14 51
2018 SI-05 49 20 9 3 14 3 3 73 18 35
2017 SI 49 21 16 5 9 0 0 70 14 43
2017 SI-05 52 19 15 7 7 0 0 70 15 27

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 16 40 22 10 2 10 0 62 13 50
2018 SI-05 12 47 26 6 0 9 0 65 6 34
2017 SI 16 47 21 2 9 5 0 66 12 43
2017 SI-05 19 48 22 0 7 4 0 69 8 27

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 16 25 22 12 16 6 4 46 30 51
2018 SI-05 14 29 23 11 14 6 3 47 28 35
2017 SI 9 35 16 12 23 5 0 46 37 43
2017 SI-05 7 41 19 11 19 4 0 50 31 27

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 28 26 18 14 12 0 2 55 27 50
2018 SI-05 24 29 18 15 12 0 3 55 27 34
2017 SI 26 21 19 12 21 0 2 48 33 43
2017 SI-05 22 19 19 11 26 0 4 42 38 27

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 22 27 27 16 8 0 0 49 24 51
2018 SI-05 20 34 20 20 6 0 0 54 26 35
2017 SI 21 37 28 5 7 0 2 60 12 43
2017 SI-05 19 37 30 4 7 0 4 58 12 27

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 31 22 24 12 6 2 4 56 19 51
2018 SI-05 37 17 23 11 9 0 3 56 21 35
2017 SI 33 31 17 7 5 2 5 69 13 42
2017 SI-05 33 30 19 11 4 0 4 65 15 27

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 14 39 16 12 10 8 2 59 24 51
2018 SI-05 17 40 9 11 11 9 3 65 26 35
2017 SI 33 23 16 9 12 5 2 60 23 43
2017 SI-05 33 19 15 15 11 4 4 56 28 27

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 70 12 2 2 0 2 12 95 2 50
2018 SI-05 69 11 0 3 0 3 14 97 3 35
2017 SI 56 14 9 0 0 2 19 88 0 43
2017 SI-05 56 11 11 0 0 0 22 86 0 27

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 35 25 18 10 10 2 0 62 20 51
2018 SI-05 40 23 17 9 9 3 0 65 18 35
2017 SI 30 37 9 12 7 0 5 71 20 43
2017 SI-05 41 30 11 11 4 0 4 73 15 27

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 22 33 14 14 16 2 0 56 30 51
2018 SI-05 17 34 11 17 17 3 0 53 35 35
2017 SI 21 35 19 12 7 0 7 60 20 43
2017 SI-05 26 37 15 11 7 0 4 65 19 27

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 24 41 16 12 4 2 2 67 16 51
2018 SI-05 26 37 17 11 3 3 3 67 15 35
2017 SI 33 28 16 7 7 5 5 67 15 43
2017 SI-05 41 30 15 7 4 0 4 73 12 27

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 29 31 22 10 6 0 2 62 16 51
2018 SI-05 31 31 20 9 6 0 3 65 15 35
2017 SI 33 33 16 9 2 2 5 70 12 43
2017 SI-05 41 37 11 4 4 0 4 81 8 27

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 31 27 27 6 6 2 2 60 13 49
2018 SI-05 32 29 24 6 3 3 3 66 9 34
2017 SI 29 29 17 12 5 5 5 63 18 42
2017 SI-05 31 23 12 19 8 4 4 58 29 26

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 34 24 16 8 18 0 0 58 26 50
2018 SI-05 31 23 17 9 20 0 0 54 29 35
2017 SI 35 23 19 7 9 2 5 63 17 43
2017 SI-05 33 26 15 11 11 0 4 62 23 27

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 51 22 6 2 8 4 8 82 11 51
2018 SI-05 43 26 6 3 6 6 11 83 10 35

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 57 20 6 4 10 2 2 80 14 51
2018 SI-05 60 14 3 3 14 3 3 79 18 35
2017 SI 51 14 12 5 12 2 5 70 17 43
2017 SI-05 59 11 7 7 11 0 4 73 19 27

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 55 33 6 0 6 0 0 88 6 49
2018 SI-05 61 30 3 0 6 0 0 91 6 33
2017 SI 44 26 7 7 12 0 5 73 19 43
2017 SI-05 37 26 7 11 15 0 4 65 27 27

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 51 27 0 8 12 0 2 79 21 49
2018 SI-05 50 26 0 6 15 0 3 79 21 34
2017 SI 47 16 9 5 16 0 7 68 22 43
2017 SI-05 52 19 7 4 15 0 4 73 19 27

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 52 13 2 0 0 0 33 97 0 48
2018 SI-05 63 6 0 0 0 0 31 100 0 32
2017 SI 46 8 0 3 0 0 44 95 5 39
2017 SI-05 46 8 0 4 0 0 42 93 7 24

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 63 18 6 0 4 2 6 89 4 49
2018 SI-05 61 21 3 0 6 3 6 90 7 33
2017 SI 42 34 7 2 2 5 7 86 6 41
2017 SI-05 40 32 8 4 4 8 4 82 9 25

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 61 22 4 2 4 2 4 89 7 49
2018 SI-05 61 24 3 3 3 3 3 90 6 33
2017 SI 52 24 7 5 2 0 10 84 8 42
2017 SI-05 58 27 8 0 0 0 8 92 0 26

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 43 29 10 4 8 0 6 76 13 49
2018 SI-05 48 27 12 3 3 0 6 81 6 33
2017 SI 42 33 12 5 2 0 7 80 8 43
2017 SI-05 41 37 11 4 0 0 7 84 4 27

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 12 29 35 16 8 0 0 41 24 51
2018 SI-05 11 37 29 11 11 0 0 49 23 35
2017 SI 9 40 30 7 12 2 0 50 19 43
2017 SI-05 7 44 30 4 11 4 0 54 15 27

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 14 31 16 27 10 2 0 38 46 49
2018 SI-05 15 29 18 26 9 3 0 36 45 34
2017 SI 9 26 14 37 14 0 0 51 35 43
2017 SI-05 7 26 11 37 19 0 0 56 33 27
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 39 16 20 16 6 2 2 41 59 51
2018 SI-05 37 20 17 14 9 3 0 38 62 35
2017 SI 42 21 14 5 7 12 0 47 53 43
2017 SI-05 37 30 15 4 7 7 0 40 60 27

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 SI 21 29
2018 SI-05 14 21
2017 SI 10 20
2017 SI-05 7 15

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 SI 31 29
2018 SI-05 33 21
2017 SI 35 20
2017 SI-05 33 15

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 SI 24 29
2018 SI-05 19 21
2017 SI 5 20
2017 SI-05 7 15

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 SI 17 29
2018 SI-05 14 21
2017 SI 20 20
2017 SI-05 20 15

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 SI 10 29
2018 SI-05 5 21
2017 SI 10 20
2017 SI-05 7 15

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 SI 31 29
2018 SI-05 29 21

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 SI 52 29
2018 SI-05 57 21
2017 SI 60 20
2017 SI-05 53 15

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 SI 7 41 21 14 10 7 29
2018 SI-05 10 43 24 10 10 5 21
2017 SI 15 45 25 10 0 5 20
2017 SI-05 13 53 27 0 0 7 15

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SI 45 55 29
2018 SI-05 48 52 21

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 53 12 12 2 4 4 14 79 7 51
2018 SI-05 57 9 11 0 3 3 17 82 4 35

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 3 21 24 10 31 3 7 27 46 29
2018 SI-05 5 24 29 0 29 5 10 33 33 21
2017 SI 5 10 20 10 25 5 25 21 50 20
2017 SI-05 7 7 20 7 27 0 33 20 50 15

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SI 3 24 24 10 34 0 3 29 46 29
2018 SI-05 5 29 29 0 33 0 5 35 35 21
2017 SI 5 15 5 10 40 0 25 27 67 20
2017 SI-05 7 20 7 0 40 0 27 36 55 15
Report a problem or mistake on this page
Date modified: