2018 Public Service Employee Survey Results by Theme for the Public Service by Question 90. What is your sexual orientation?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 35 42 11 7 5 0 0 77 12 122386
2018 Gay or lesbian 34 41 12 8 6 0 0 75 13 3827
2018 Bisexual 32 41 13 8 5 0 0 73 14 2506
2018 Other 30 36 14 9 11 0 0 66 20 936
2018 Prefer not to answer 29 41 13 10 7 0 0 70 17 27640

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 30 38 14 11 8 0 0 68 18 122617
2018 Gay or lesbian 32 35 14 11 8 0 0 67 19 3837
2018 Bisexual 31 36 14 11 8 0 0 68 19 2511
2018 Other 30 32 14 11 13 1 0 62 24 934
2018 Prefer not to answer 23 35 16 14 13 0 0 58 26 27703

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 51 35 9 3 2 0 0 86 5 121963
2018 Gay or lesbian 49 35 10 4 2 0 0 84 6 3805
2018 Bisexual 46 36 11 5 2 0 0 82 7 2504
2018 Other 43 34 12 5 5 0 0 77 11 934
2018 Prefer not to answer 47 34 11 4 3 0 0 82 7 27561

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 41 39 11 5 3 0 0 81 8 122742
2018 Gay or lesbian 38 39 12 7 4 0 0 78 10 3844
2018 Bisexual 38 39 13 7 3 0 0 77 10 2518
2018 Other 37 34 14 7 7 0 0 72 13 941
2018 Prefer not to answer 35 39 14 7 4 0 0 74 12 27725

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 37 32 16 8 6 0 0 69 15 122453
2018 Gay or lesbian 34 32 17 10 7 1 0 66 17 3833
2018 Bisexual 37 30 16 9 7 1 0 68 16 2516
2018 Other 34 26 18 10 11 2 0 61 21 945
2018 Prefer not to answer 27 30 20 11 11 1 0 58 22 27695

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 35 35 15 9 6 0 0 70 15 122003
2018 Gay or lesbian 32 35 16 10 6 0 0 67 17 3831
2018 Bisexual 35 34 14 11 6 0 0 69 17 2494
2018 Other 31 29 15 12 12 1 0 60 24 938
2018 Prefer not to answer 26 32 20 12 10 0 0 58 22 27575

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 33 26 18 11 8 3 0 61 20 122728
2018 Gay or lesbian 30 25 19 12 10 3 1 57 23 3845
2018 Bisexual 30 23 19 13 12 3 1 55 25 2513
2018 Other 29 22 18 13 14 5 0 53 28 943
2018 Prefer not to answer 25 24 22 13 12 4 1 51 27 27716
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 46 30 11 6 4 1 0 78 11 122297
2018 Gay or lesbian 46 28 12 6 5 2 0 76 12 3826
2018 Bisexual 47 27 10 8 6 1 1 76 14 2514
2018 Other 44 27 11 7 5 4 0 75 13 932
2018 Prefer not to answer 39 29 14 8 7 2 1 70 15 27574

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 43 33 10 8 5 1 0 77 13 122050
2018 Gay or lesbian 43 30 11 8 6 1 0 74 14 3821
2018 Bisexual 43 30 10 10 6 1 0 74 16 2505
2018 Other 41 30 10 11 5 2 1 73 17 933
2018 Prefer not to answer 36 32 13 10 7 1 0 69 18 27542

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 48 28 11 7 6 0 0 77 12 122394
2018 Gay or lesbian 47 27 11 8 6 0 0 74 14 3831
2018 Bisexual 47 25 11 10 7 1 0 73 16 2512
2018 Other 46 27 10 7 8 1 0 74 15 932
2018 Prefer not to answer 40 28 14 8 8 1 0 69 16 27600

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 30 32 16 9 7 6 0 66 17 123043
2018 Gay or lesbian 28 31 15 10 8 7 0 64 20 3848
2018 Bisexual 33 28 13 10 8 7 0 66 20 2525
2018 Other 26 27 15 10 12 10 0 58 25 942
2018 Prefer not to answer 22 28 20 11 11 7 0 54 25 27773

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 26 32 17 12 10 2 0 60 23 122714
2018 Gay or lesbian 25 31 17 13 11 2 0 58 25 3843
2018 Bisexual 29 30 15 13 10 3 0 61 24 2522
2018 Other 24 29 16 11 16 4 0 54 29 947
2018 Prefer not to answer 19 27 20 15 15 3 0 48 31 27720

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 18 30 20 16 11 5 0 50 28 122632
2018 Gay or lesbian 17 29 20 17 12 5 0 48 31 3835
2018 Bisexual 18 28 18 16 13 5 0 49 31 2516
2018 Other 18 25 17 15 17 7 0 47 35 941
2018 Prefer not to answer 14 24 22 18 16 6 0 40 37 27698

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 17 32 18 18 13 2 0 50 31 122878
2018 Gay or lesbian 16 31 18 19 14 3 0 48 34 3848
2018 Bisexual 17 29 15 19 16 3 0 48 36 2521
2018 Other 17 25 15 17 21 6 0 44 39 943
2018 Prefer not to answer 13 26 19 20 19 3 0 40 40 27749
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 27 35 16 12 9 0 0 62 22 122734
2018 Gay or lesbian 28 34 16 13 9 0 0 62 22 3841
2018 Bisexual 27 32 16 13 11 0 0 60 24 2522
2018 Other 23 32 15 14 15 1 1 55 29 938
2018 Prefer not to answer 20 31 18 15 15 0 0 52 30 27730

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 30 42 13 10 5 0 0 72 15 122880
2018 Gay or lesbian 29 40 14 12 5 0 0 69 17 3841
2018 Bisexual 29 40 12 12 7 0 0 69 19 2520
2018 Other 29 38 12 12 9 0 0 67 21 941
2018 Prefer not to answer 25 39 15 12 8 0 0 65 20 27742

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 13 23 19 16 13 13 2 42 35 122466
2018 Gay or lesbian 12 21 19 16 15 13 3 40 38 3833
2018 Bisexual 14 20 16 16 17 16 2 40 39 2513
2018 Other 12 19 18 14 18 17 2 37 40 942
2018 Prefer not to answer 10 19 21 16 17 14 2 35 40 27649

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 38 35 12 8 5 0 0 74 14 122475
2018 Gay or lesbian 37 34 13 9 6 1 0 72 15 3832
2018 Bisexual 39 31 11 10 7 1 0 72 17 2515
2018 Other 36 32 12 10 8 1 0 69 18 936
2018 Prefer not to answer 33 33 14 10 8 1 0 67 18 27629

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 26 35 16 10 5 3 6 66 16 28776
2018 Gay or lesbian 25 34 16 13 5 3 5 64 19 915
2018 Bisexual 23 32 13 10 12 5 5 61 24 362
2018 Other 24 25 17 10 11 3 10 56 24 128
2018 Prefer not to answer 20 32 19 12 9 3 6 57 23 5771

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 26 45 10 13 6 0 1 71 19 123020
2018 Gay or lesbian 25 43 10 15 6 0 0 68 21 3848
2018 Bisexual 25 42 9 16 7 0 0 68 23 2522
2018 Other 22 41 11 17 9 0 0 63 26 944
2018 Prefer not to answer 20 42 12 16 9 0 1 63 25 27780

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 41 40 10 6 3 0 0 81 9 122663
2018 Gay or lesbian 41 38 10 7 4 0 0 79 11 3837
2018 Bisexual 37 37 12 10 4 0 0 74 13 2516
2018 Other 36 36 13 10 5 1 0 73 14 939
2018 Prefer not to answer 36 39 13 7 4 0 0 76 12 27696

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 46 38 7 5 3 0 0 85 8 121973
2018 Gay or lesbian 45 38 8 6 4 0 0 83 9 3810
2018 Bisexual 44 39 7 7 3 0 0 82 10 2505
2018 Other 41 36 9 9 5 0 0 77 14 930
2018 Prefer not to answer 41 39 9 7 4 0 0 80 11 27537

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 21 33 18 14 11 2 0 55 26 122651
2018 Gay or lesbian 20 32 17 15 13 2 0 54 29 3829
2018 Bisexual 23 30 16 15 13 3 0 55 28 2511
2018 Other 19 26 19 14 18 4 0 46 34 941
2018 Prefer not to answer 16 27 20 17 17 2 0 45 35 27735

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 20 28 16 15 17 2 2 50 33 122716
2018 Gay or lesbian 21 28 15 15 18 2 2 50 34 3829
2018 Bisexual 23 27 13 15 17 2 2 52 34 2513
2018 Other 17 24 14 15 23 3 3 44 41 939
2018 Prefer not to answer 14 23 17 17 24 2 2 40 43 27731

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 28 38 14 11 8 0 0 67 19 122382
2018 Gay or lesbian 28 37 14 12 8 0 0 66 21 3839
2018 Bisexual 27 35 15 13 9 0 0 63 22 2519
2018 Other 26 34 12 12 14 1 0 61 27 939
2018 Prefer not to answer 22 36 16 14 12 0 0 58 26 27645

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 33 34 15 10 7 0 0 67 17 122110
2018 Gay or lesbian 32 34 15 11 8 0 0 66 19 3834
2018 Bisexual 32 33 15 11 8 0 0 66 20 2510
2018 Other 29 31 14 11 15 1 1 60 26 935
2018 Prefer not to answer 26 33 18 12 11 0 0 59 24 27588

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 31 37 15 10 6 0 0 69 17 122383
2018 Gay or lesbian 31 36 15 11 7 0 0 67 18 3841
2018 Bisexual 30 35 15 11 7 0 0 66 19 2513
2018 Other 27 32 16 12 12 1 1 60 24 937
2018 Prefer not to answer 24 34 17 13 10 0 0 59 24 27638

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 21 36 22 10 7 3 0 59 18 122839
2018 Gay or lesbian 21 35 22 12 8 3 0 57 20 3837
2018 Bisexual 21 34 21 13 8 3 0 56 22 2515
2018 Other 18 30 20 14 13 4 1 51 28 943
2018 Prefer not to answer 15 31 25 13 11 4 1 48 26 27756

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 43 33 10 8 5 0 0 77 12 122744
2018 Gay or lesbian 40 34 11 8 5 0 1 75 13 3846
2018 Bisexual 41 33 10 9 6 0 0 75 15 2517
2018 Other 39 27 13 11 9 1 1 67 20 941
2018 Prefer not to answer 35 34 13 10 8 0 0 69 18 27705

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 38 32 17 8 5 0 1 71 13 123143
2018 Gay or lesbian 37 31 17 8 5 0 1 69 13 3849
2018 Bisexual 41 31 15 7 6 0 1 73 13 2525
2018 Other 39 30 16 8 5 0 1 70 13 947
2018 Prefer not to answer 33 32 19 9 6 0 1 66 15 27839

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Heterosexual 26 40 33 123165
2018 Gay or lesbian 33 36 32 3853
2018 Bisexual 36 30 34 2517
2018 Other 29 34 36 942
2018 Prefer not to answer 26 34 40 27835

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Heterosexual 17 34 29 6 8 6 32691
2018 Gay or lesbian 12 34 33 7 8 6 1278
2018 Bisexual 4 29 29 7 24 7 894
2018 Other 10 23 26 11 20 10 277
2018 Prefer not to answer 18 27 34 7 6 9 7414
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 44 40 9 4 2 0 0 85 7 122856
2018 Gay or lesbian 45 39 9 5 2 0 0 84 7 3850
2018 Bisexual 46 38 8 6 3 0 0 84 8 2521
2018 Other 43 35 10 5 6 0 0 79 11 937
2018 Prefer not to answer 39 40 11 6 4 0 0 79 10 27755

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 25 43 17 10 4 1 0 68 14 122675
2018 Gay or lesbian 23 42 17 12 5 1 0 66 16 3834
2018 Bisexual 26 42 16 10 5 1 0 69 15 2506
2018 Other 24 38 14 11 11 2 0 63 22 942
2018 Prefer not to answer 20 38 21 12 7 1 0 59 20 27718

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 10 25 36 19 8 1 1 28 36 122793
2018 Gay or lesbian 12 25 36 18 7 1 2 26 37 3836
2018 Bisexual 11 23 34 20 10 1 1 30 35 2517
2018 Other 14 22 35 18 8 1 1 27 37 940
2018 Prefer not to answer 14 27 34 15 6 1 2 22 43 27711

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 11 20 28 24 14 2 2 39 32 122354
2018 Gay or lesbian 12 20 28 22 14 2 1 37 34 3831
2018 Bisexual 13 18 26 24 16 2 1 41 32 2507
2018 Other 16 20 25 20 14 3 2 36 38 942
2018 Prefer not to answer 16 22 28 20 10 3 2 31 40 27613

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 16 24 29 17 9 2 2 27 42 122417
2018 Gay or lesbian 19 25 28 15 9 2 3 25 45 3831
2018 Bisexual 17 22 26 19 11 2 2 32 41 2514
2018 Other 19 22 27 16 10 3 2 28 44 942
2018 Prefer not to answer 20 24 29 15 7 2 3 23 47 27613

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 8 16 32 27 14 1 2 43 24 122099
2018 Gay or lesbian 10 17 29 26 14 1 2 41 29 3821
2018 Bisexual 9 14 28 29 18 2 2 48 23 2504
2018 Other 10 14 28 27 17 1 3 46 25 939
2018 Prefer not to answer 11 17 32 24 11 1 3 37 29 27574

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 16 23 27 18 11 1 2 31 41 122577
2018 Gay or lesbian 16 23 28 18 11 2 2 30 41 3841
2018 Bisexual 17 21 24 20 13 2 2 35 40 2507
2018 Other 20 19 24 18 13 2 4 32 42 942
2018 Prefer not to answer 22 24 27 15 8 2 3 24 48 27642

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 12 19 27 22 14 3 3 38 33 122170
2018 Gay or lesbian 15 20 27 22 13 3 2 36 36 3822
2018 Bisexual 14 19 24 19 17 4 2 38 36 2503
2018 Other 15 20 21 22 15 4 4 40 37 939
2018 Prefer not to answer 16 21 26 20 11 3 4 33 39 27546

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 16 24 32 16 9 2 2 26 41 122669
2018 Gay or lesbian 17 27 29 15 8 2 2 24 46 3844
2018 Bisexual 17 22 31 16 9 3 2 26 41 2513
2018 Other 20 22 27 15 10 3 3 27 45 942
2018 Prefer not to answer 20 24 29 14 7 3 3 22 47 27696

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 41 32 9 10 7 1 0 74 17 122459
2018 Gay or lesbian 42 30 9 11 8 1 0 72 19 3828
2018 Bisexual 40 30 10 11 8 1 0 70 20 2514
2018 Other 38 27 11 11 10 2 0 66 22 941
2018 Prefer not to answer 33 30 12 12 11 1 0 64 24 27656

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 45 36 8 7 3 0 0 82 10 122479
2018 Gay or lesbian 45 35 7 8 4 0 0 81 12 3833
2018 Bisexual 45 34 8 7 5 0 0 80 12 2515
2018 Other 40 37 11 6 5 1 0 78 11 944
2018 Prefer not to answer 38 36 11 8 5 0 0 75 14 27647

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 38 40 13 5 3 1 0 79 8 122660
2018 Gay or lesbian 39 38 12 5 4 1 0 79 9 3835
2018 Bisexual 37 39 13 5 4 1 1 77 9 2516
2018 Other 35 35 15 6 6 3 0 72 12 944
2018 Prefer not to answer 30 39 17 7 5 2 0 71 12 27707

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 42 36 13 4 2 3 0 80 6 122529
2018 Gay or lesbian 39 37 13 5 4 2 0 78 9 3835
2018 Bisexual 39 33 14 7 4 3 0 75 11 2513
2018 Other 36 31 15 8 6 4 1 71 14 945
2018 Prefer not to answer 34 35 18 5 4 4 1 71 10 27687

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 41 38 12 5 3 1 0 80 8 122489
2018 Gay or lesbian 38 39 11 7 4 1 0 78 11 3838
2018 Bisexual 39 36 13 7 4 1 0 76 11 2513
2018 Other 33 34 14 8 8 2 0 69 16 945
2018 Prefer not to answer 31 37 17 8 5 2 0 70 13 27696

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 47 36 9 5 3 0 0 83 8 122410
2018 Gay or lesbian 45 36 10 5 4 0 0 81 8 3840
2018 Bisexual 47 33 10 6 4 0 0 81 9 2506
2018 Other 41 31 12 6 9 1 0 73 15 942
2018 Prefer not to answer 35 37 14 7 6 0 0 72 13 27644

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 22 33 18 10 8 5 3 60 20 122693
2018 Gay or lesbian 22 31 18 11 9 6 3 59 22 3840
2018 Bisexual 22 30 16 11 10 7 3 59 23 2518
2018 Other 22 27 19 11 12 7 3 54 25 945
2018 Prefer not to answer 17 30 21 12 12 5 3 51 26 27712

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 32 38 13 9 5 2 1 73 14 122706
2018 Gay or lesbian 33 38 12 9 5 2 1 72 15 3833
2018 Bisexual 31 34 13 11 7 3 1 68 19 2510
2018 Other 28 32 14 11 11 2 2 62 23 940
2018 Prefer not to answer 26 37 16 10 7 2 1 65 19 27746

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 31 39 17 7 4 1 0 71 12 122406
2018 Gay or lesbian 30 37 18 8 5 1 0 68 14 3832
2018 Bisexual 31 36 18 8 6 1 0 68 14 2508
2018 Other 29 31 18 11 9 2 0 62 20 938
2018 Prefer not to answer 24 35 22 10 8 2 0 60 18 27632

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 19 26 19 14 12 8 2 50 29 122692
2018 Gay or lesbian 18 24 18 15 15 8 2 47 33 3838
2018 Bisexual 21 23 15 15 16 8 1 49 34 2510
2018 Other 18 20 16 15 19 10 3 44 38 940
2018 Prefer not to answer 14 21 20 16 18 8 2 39 38 27750

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 14 86 123105
2018 Gay or lesbian 17 83 3851
2018 Bisexual 20 80 2526
2018 Other 23 77 945
2018 Prefer not to answer 18 82 27774

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 51 16078
2018 Gay or lesbian 54 596
2018 Bisexual 55 486
2018 Other 54 204
2018 Prefer not to answer 48 4734

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 61 16093
2018 Gay or lesbian 62 596
2018 Bisexual 58 486
2018 Other 66 204
2018 Prefer not to answer 66 4735

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 8 16061
2018 Gay or lesbian 9 596
2018 Bisexual 7 486
2018 Other 7 204
2018 Prefer not to answer 7 4730

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 5 16061
2018 Gay or lesbian 6 596
2018 Bisexual 5 486
2018 Other 14 204
2018 Prefer not to answer 5 4730

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 6 16061
2018 Gay or lesbian 4 596
2018 Bisexual 7 486
2018 Other 10 204
2018 Prefer not to answer 7 4730

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 9 16075
2018 Gay or lesbian 8 596
2018 Bisexual 16 486
2018 Other 18 205
2018 Prefer not to answer 10 4731

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 4 16059
2018 Gay or lesbian 3 596
2018 Bisexual 3 486
2018 Other 6 204
2018 Prefer not to answer 5 4730

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 40 16075
2018 Gay or lesbian 41 597
2018 Bisexual 38 486
2018 Other 42 203
2018 Prefer not to answer 42 4728

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 39 16063
2018 Gay or lesbian 41 597
2018 Bisexual 39 486
2018 Other 49 202
2018 Prefer not to answer 41 4729

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Heterosexual 45 16067
2018 Gay or lesbian 45 597
2018 Bisexual 44 486
2018 Other 51 202
2018 Prefer not to answer 49 4727

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 41 16073
2018 Gay or lesbian 43 597
2018 Bisexual 42 486
2018 Other 45 202
2018 Prefer not to answer 42 4728

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 32 16058
2018 Gay or lesbian 31 597
2018 Bisexual 36 486
2018 Other 39 202
2018 Prefer not to answer 35 4728

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 56 16085
2018 Gay or lesbian 58 597
2018 Bisexual 60 486
2018 Other 57 203
2018 Prefer not to answer 54 4729

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 36 16069
2018 Gay or lesbian 38 597
2018 Bisexual 35 486
2018 Other 39 202
2018 Prefer not to answer 36 4726

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 2 16049
2018 Gay or lesbian 2 597
2018 Bisexual 2 486
2018 Other 3 202
2018 Prefer not to answer 2 4725

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 10 16061
2018 Gay or lesbian 13 597
2018 Bisexual 21 486
2018 Other 19 202
2018 Prefer not to answer 9 4727

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 13 16060
2018 Gay or lesbian 13 597
2018 Bisexual 9 486
2018 Other 20 202
2018 Prefer not to answer 13 4725

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 47 16072
2018 Gay or lesbian 48 597
2018 Bisexual 43 486
2018 Other 56 203
2018 Prefer not to answer 52 4727

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 27 16067
2018 Gay or lesbian 24 597
2018 Bisexual 26 486
2018 Other 31 203
2018 Prefer not to answer 28 4728

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 14 16056
2018 Gay or lesbian 12 597
2018 Bisexual 14 486
2018 Other 18 202
2018 Prefer not to answer 17 4726

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 51 16083
2018 Gay or lesbian 52 595
2018 Bisexual 52 487
2018 Other 52 204
2018 Prefer not to answer 50 4726

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 28 16069
2018 Gay or lesbian 25 595
2018 Bisexual 27 487
2018 Other 25 203
2018 Prefer not to answer 26 4726

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 8 16055
2018 Gay or lesbian 8 595
2018 Bisexual 10 487
2018 Other 4 203
2018 Prefer not to answer 8 4727

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Heterosexual 20 16066
2018 Gay or lesbian 19 595
2018 Bisexual 20 487
2018 Other 19 203
2018 Prefer not to answer 23 4727

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 10 16056
2018 Gay or lesbian 8 595
2018 Bisexual 8 487
2018 Other 8 203
2018 Prefer not to answer 10 4727

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 7 16059
2018 Gay or lesbian 7 595
2018 Bisexual 7 487
2018 Other 5 203
2018 Prefer not to answer 8 4727

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 15 16059
2018 Gay or lesbian 14 595
2018 Bisexual 17 487
2018 Other 21 204
2018 Prefer not to answer 13 4726

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 11 16056
2018 Gay or lesbian 12 595
2018 Bisexual 10 487
2018 Other 15 203
2018 Prefer not to answer 13 4725

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 26 16071
2018 Gay or lesbian 29 595
2018 Bisexual 29 487
2018 Other 26 203
2018 Prefer not to answer 27 4730

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 12 15026
2018 Gay or lesbian 9 554
2018 Bisexual 12 456
2018 Other 9 192
2018 Prefer not to answer 9 4387

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 20 15024
2018 Gay or lesbian 17 554
2018 Bisexual 27 456
2018 Other 22 193
2018 Prefer not to answer 14 4387

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 10 15019
2018 Gay or lesbian 10 554
2018 Bisexual 12 456
2018 Other 11 192
2018 Prefer not to answer 7 4387

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 8 15017
2018 Gay or lesbian 6 554
2018 Bisexual 9 456
2018 Other 5 192
2018 Prefer not to answer 6 4387

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 10 15017
2018 Gay or lesbian 9 554
2018 Bisexual 12 456
2018 Other 11 192
2018 Prefer not to answer 9 4387

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 10 15017
2018 Gay or lesbian 9 554
2018 Bisexual 10 456
2018 Other 14 192
2018 Prefer not to answer 8 4387

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 10 15015
2018 Gay or lesbian 11 554
2018 Bisexual 12 456
2018 Other 9 192
2018 Prefer not to answer 9 4387

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 11 15021
2018 Gay or lesbian 12 554
2018 Bisexual 17 456
2018 Other 12 192
2018 Prefer not to answer 11 4387

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 11 15020
2018 Gay or lesbian 12 554
2018 Bisexual 12 456
2018 Other 7 192
2018 Prefer not to answer 13 4387

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 29 15027
2018 Gay or lesbian 35 554
2018 Bisexual 37 456
2018 Other 45 192
2018 Prefer not to answer 33 4387

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 9 15016
2018 Gay or lesbian 13 554
2018 Bisexual 12 456
2018 Other 14 192
2018 Prefer not to answer 10 4388

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 45 15040
2018 Gay or lesbian 50 554
2018 Bisexual 53 456
2018 Other 55 192
2018 Prefer not to answer 51 4388

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 2 15015
2018 Gay or lesbian 3 554
2018 Bisexual 2 456
2018 Other 2 192
2018 Prefer not to answer 2 4387

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 55 15043
2018 Gay or lesbian 61 554
2018 Bisexual 55 456
2018 Other 63 192
2018 Prefer not to answer 61 4392

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 4 15019
2018 Gay or lesbian 3 554
2018 Bisexual 3 456
2018 Other 5 192
2018 Prefer not to answer 4 4387

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 12 15019
2018 Gay or lesbian 15 554
2018 Bisexual 10 456
2018 Other 13 192
2018 Prefer not to answer 14 4388

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 17 19 21 7 7 23 5 51 21 122769
2018 Gay or lesbian 16 17 19 9 9 24 6 47 26 3841
2018 Bisexual 15 16 18 9 11 25 6 45 28 2522
2018 Other 14 14 18 10 13 25 5 40 34 937
2018 Prefer not to answer 13 16 24 9 11 22 5 40 27 27746

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 31 32 17 7 5 7 1 68 13 122762
2018 Gay or lesbian 28 32 17 8 7 7 1 65 17 3845
2018 Bisexual 28 28 17 9 7 9 1 63 19 2525
2018 Other 23 29 18 9 11 9 1 58 22 942
2018 Prefer not to answer 23 28 22 9 8 9 1 57 19 27702

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 7 93 122877
2018 Gay or lesbian 10 90 3840
2018 Bisexual 10 90 2520
2018 Other 16 84 947
2018 Prefer not to answer 10 90 27741

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 36 8030
2018 Gay or lesbian 51 351
2018 Bisexual 53 253
2018 Other 49 143
2018 Prefer not to answer 35 2684

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 77 8049
2018 Gay or lesbian 67 351
2018 Bisexual 72 253
2018 Other 73 143
2018 Prefer not to answer 78 2685

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 4 8026
2018 Gay or lesbian 5 351
2018 Bisexual 4 253
2018 Other 3 143
2018 Prefer not to answer 4 2679

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 4 8026
2018 Gay or lesbian 4 351
2018 Prefer not to answer 3 2679

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 7 8027
2018 Gay or lesbian 6 351
2018 Bisexual 10 253
2018 Other 8 143
2018 Prefer not to answer 7 2679

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 8 8028
2018 Gay or lesbian 11 351
2018 Bisexual 17 253
2018 Other 12 144
2018 Prefer not to answer 10 2680

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 8 8026
2018 Gay or lesbian 5 351
2018 Bisexual 5 253
2018 Other 15 143
2018 Prefer not to answer 10 2679

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 25 8026
2018 Gay or lesbian 13 348
2018 Bisexual 18 255
2018 Other 21 140
2018 Prefer not to answer 27 2675

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 20 8026
2018 Gay or lesbian 8 348
2018 Bisexual 16 255
2018 Other 24 140
2018 Prefer not to answer 21 2675

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 14 8023
2018 Gay or lesbian 7 348
2018 Bisexual 9 255
2018 Other 20 140
2018 Prefer not to answer 17 2674

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 6 8022
2018 Gay or lesbian 2 348
2018 Bisexual 6 255
2018 Other 13 140
2018 Prefer not to answer 8 2674

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 25 8022
2018 Gay or lesbian 20 348
2018 Bisexual 28 255
2018 Other 34 141
2018 Prefer not to answer 27 2676

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 28 8027
2018 Gay or lesbian 21 348
2018 Bisexual 43 255
2018 Other 34 141
2018 Prefer not to answer 30 2676

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 1 8021
2018 Gay or lesbian 59 348
2018 Bisexual 16 255
2018 Other 16 140
2018 Prefer not to answer 3 2674

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 1 8020
2018 Gay or lesbian 10 348
2018 Bisexual 10 255
2018 Other 14 140
2018 Prefer not to answer 2 2674

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 7 8021
2018 Gay or lesbian 9 348
2018 Bisexual 12 255
2018 Other 12 140
2018 Prefer not to answer 8 2676

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 15 8024
2018 Gay or lesbian 13 348
2018 Bisexual 18 255
2018 Other 9 140
2018 Prefer not to answer 16 2675

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 1 8020
2018 Other 4 140
2018 Prefer not to answer 1 2674

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 17 8026
2018 Gay or lesbian 17 348
2018 Bisexual 22 255
2018 Other 28 140
2018 Prefer not to answer 18 2677

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 0 8021
2018 Gay or lesbian 0 348
2018 Prefer not to answer 0 2674

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 19 8031
2018 Gay or lesbian 12 348
2018 Bisexual 13 255
2018 Other 17 140
2018 Prefer not to answer 20 2678

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 29 8039
2018 Gay or lesbian 27 352
2018 Bisexual 33 256
2018 Other 30 143
2018 Prefer not to answer 29 2687

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 15 8030
2018 Gay or lesbian 15 352
2018 Bisexual 19 256
2018 Other 14 143
2018 Prefer not to answer 15 2685

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 5 8030
2018 Gay or lesbian 5 352
2018 Prefer not to answer 4 2684

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Heterosexual 17 8037
2018 Gay or lesbian 15 352
2018 Bisexual 19 256
2018 Other 14 143
2018 Prefer not to answer 18 2685

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 5 8027
2018 Gay or lesbian 4 352
2018 Prefer not to answer 4 2683

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 6 8029
2018 Gay or lesbian 6 352
2018 Prefer not to answer 7 2683

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 9 8026
2018 Gay or lesbian 10 352
2018 Bisexual 11 256
2018 Other 7 144
2018 Prefer not to answer 9 2684

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 8 8029
2018 Gay or lesbian 9 352
2018 Bisexual 9 256
2018 Other 15 143
2018 Prefer not to answer 11 2684

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 49 8038
2018 Gay or lesbian 52 352
2018 Bisexual 45 256
2018 Other 47 143
2018 Prefer not to answer 48 2689

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 5 7511
2018 Gay or lesbian 7 333
2018 Bisexual 5 239
2018 Other 4 138
2018 Prefer not to answer 5 2511

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 14 7510
2018 Gay or lesbian 14 333
2018 Bisexual 25 239
2018 Other 16 139
2018 Prefer not to answer 11 2511

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 3 7508
2018 Gay or lesbian 5 333
2018 Bisexual 5 239
2018 Other 5 138
2018 Prefer not to answer 3 2511

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 2 7509
2018 Gay or lesbian 3 333
2018 Prefer not to answer 2 2511

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 3 7510
2018 Gay or lesbian 4 333
2018 Prefer not to answer 2 2511

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 4 7508
2018 Gay or lesbian 3 333
2018 Bisexual 7 239
2018 Other 3 138
2018 Prefer not to answer 4 2511

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 7 7510
2018 Gay or lesbian 7 333
2018 Bisexual 8 239
2018 Other 8 138
2018 Prefer not to answer 6 2511

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 11 7511
2018 Gay or lesbian 12 333
2018 Bisexual 16 239
2018 Other 19 138
2018 Prefer not to answer 11 2512

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 10 7512
2018 Gay or lesbian 12 333
2018 Bisexual 11 239
2018 Other 15 138
2018 Prefer not to answer 11 2513

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 26 7515
2018 Gay or lesbian 31 333
2018 Bisexual 35 239
2018 Other 38 138
2018 Prefer not to answer 29 2513

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 8 7510
2018 Gay or lesbian 11 333
2018 Bisexual 11 239
2018 Other 13 138
2018 Prefer not to answer 11 2514

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 44 7525
2018 Gay or lesbian 48 333
2018 Bisexual 50 239
2018 Other 55 138
2018 Prefer not to answer 47 2514

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 2 7509
2018 Gay or lesbian 4 333
2018 Prefer not to answer 2 2511

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 63 7521
2018 Gay or lesbian 62 333
2018 Bisexual 60 239
2018 Other 64 138
2018 Prefer not to answer 66 2521

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 4 7510
2018 Gay or lesbian 3 333
2018 Bisexual 5 239
2018 Other 4 138
2018 Prefer not to answer 4 2511

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 13 7507
2018 Gay or lesbian 13 333
2018 Bisexual 10 239
2018 Other 20 138
2018 Prefer not to answer 14 2512

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 19 19 23 4 4 26 5 56 11 122752
2018 Gay or lesbian 17 18 20 5 5 29 5 54 16 3835
2018 Bisexual 17 17 20 5 7 29 5 52 18 2521
2018 Other 16 14 21 7 9 27 6 46 23 944
2018 Prefer not to answer 14 16 28 5 6 26 5 43 16 27733

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 32 32 18 4 3 9 1 71 8 122752
2018 Gay or lesbian 30 33 17 6 5 9 1 70 12 3834
2018 Bisexual 30 28 18 6 6 11 1 66 13 2525
2018 Other 26 28 20 6 8 11 1 61 16 943
2018 Prefer not to answer 24 28 24 6 6 11 1 59 14 27725
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 54 26 10 4 4 1 0 81 9 122181
2018 Gay or lesbian 54 25 9 5 5 1 0 81 10 3828
2018 Bisexual 56 22 10 5 5 1 0 80 10 2508
2018 Other 54 21 11 4 6 2 0 78 11 932
2018 Prefer not to answer 46 27 13 5 7 2 0 74 13 27543

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 30 41 15 8 4 2 0 73 12 122771
2018 Gay or lesbian 28 40 15 9 5 2 0 69 15 3843
2018 Bisexual 24 39 16 11 7 2 0 65 19 2516
2018 Other 23 37 14 14 9 3 0 61 24 940
2018 Prefer not to answer 25 39 18 9 6 3 0 66 15 27736

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 24 36 17 13 9 1 0 61 22 122969
2018 Gay or lesbian 21 34 18 15 11 2 0 56 26 3850
2018 Bisexual 20 34 17 15 12 2 0 55 28 2514
2018 Other 18 28 18 17 16 2 0 48 34 941
2018 Prefer not to answer 18 31 20 15 13 2 0 50 30 27775

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 22 25 22 14 17 0 1 47 31 123008
2018 Gay or lesbian 20 23 21 15 20 0 1 44 35 3850
2018 Bisexual 17 24 21 14 22 0 1 42 37 2521
2018 Other 20 23 21 13 21 2 1 44 35 940
2018 Prefer not to answer 18 23 22 14 21 1 2 42 36 27755

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 18 27 28 16 10 0 1 46 26 122911
2018 Gay or lesbian 16 27 28 16 11 0 1 44 28 3842
2018 Bisexual 19 27 26 16 11 0 0 47 27 2518
2018 Other 20 25 27 14 11 1 1 47 26 942
2018 Prefer not to answer 16 25 28 17 13 0 1 41 31 27748

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 25 30 24 12 7 0 2 56 20 122447
2018 Gay or lesbian 23 29 23 14 9 1 2 53 23 3834
2018 Bisexual 30 27 22 11 7 0 2 58 19 2506
2018 Other 29 27 20 12 8 1 2 58 21 940
2018 Prefer not to answer 21 28 24 14 10 1 3 51 25 27608

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 21 24 23 16 14 1 1 45 31 122530
2018 Gay or lesbian 19 23 23 18 15 1 1 43 34 3831
2018 Bisexual 22 21 22 17 16 0 1 44 34 2507
2018 Other 21 20 23 14 18 2 2 43 34 938
2018 Prefer not to answer 17 21 22 17 19 1 2 40 37 27649

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 47 23 13 6 4 0 6 75 10 122550
2018 Gay or lesbian 45 24 14 7 4 0 6 73 12 3835
2018 Bisexual 51 22 12 6 5 1 4 76 11 2509
2018 Other 47 20 15 5 5 1 6 73 11 940
2018 Prefer not to answer 42 23 14 7 6 1 8 71 14 27607

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 31 28 21 11 8 0 1 59 19 122780
2018 Gay or lesbian 32 28 21 10 8 0 1 61 18 3840
2018 Bisexual 29 27 21 11 11 0 0 56 23 2512
2018 Other 28 25 21 10 13 1 2 55 24 943
2018 Prefer not to answer 26 26 22 12 12 1 2 53 24 27715

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 26 34 23 10 5 1 1 61 16 122585
2018 Gay or lesbian 23 33 25 11 6 1 1 58 17 3835
2018 Bisexual 25 31 23 12 8 1 1 57 19 2513
2018 Other 24 29 22 12 11 1 2 54 23 940
2018 Prefer not to answer 20 31 25 12 9 1 2 52 22 27666

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 22 32 25 13 7 0 1 55 20 122537
2018 Gay or lesbian 19 31 25 15 8 0 1 51 24 3834
2018 Bisexual 24 29 22 14 9 0 1 54 23 2513
2018 Other 22 26 24 13 12 1 2 49 26 941
2018 Prefer not to answer 17 29 25 15 11 1 2 47 27 27682

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 28 32 22 11 6 0 1 60 18 122435
2018 Gay or lesbian 26 30 23 13 8 0 1 56 21 3834
2018 Bisexual 27 28 20 13 10 0 1 56 23 2515
2018 Other 25 24 24 13 10 1 2 50 24 936
2018 Prefer not to answer 22 29 22 14 10 1 2 52 25 27650

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 28 32 22 11 6 0 1 60 17 122126
2018 Gay or lesbian 26 30 23 13 7 0 1 56 21 3821
2018 Bisexual 30 30 21 10 8 0 1 60 19 2504
2018 Other 27 27 24 10 9 1 2 56 20 933
2018 Prefer not to answer 24 29 23 13 9 1 2 54 22 27570

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 52 24 13 6 4 0 2 78 9 122064
2018 Gay or lesbian 48 24 14 6 5 0 2 73 12 3822
2018 Bisexual 47 25 13 7 6 0 1 74 13 2508
2018 Other 45 24 13 6 8 1 2 72 15 932
2018 Prefer not to answer 43 25 15 7 6 1 3 71 14 27532

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 69 15 6 2 2 1 4 88 5 122257
2018 Gay or lesbian 66 16 7 3 2 1 5 87 5 3827
2018 Bisexual 66 16 8 3 3 0 3 85 6 2509
2018 Other 58 18 8 4 5 2 5 81 10 934
2018 Prefer not to answer 59 17 8 4 4 1 6 83 8 27573

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 69 13 7 4 4 1 3 85 8 122296
2018 Gay or lesbian 64 16 7 5 5 1 3 83 10 3837
2018 Bisexual 63 14 9 5 5 1 2 80 11 2510
2018 Other 55 16 9 6 9 1 4 75 16 940
2018 Prefer not to answer 58 16 9 5 6 2 5 79 11 27606

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 54 27 11 4 3 0 1 82 7 122708
2018 Gay or lesbian 49 29 12 5 4 0 1 79 8 3838
2018 Bisexual 50 28 12 5 4 0 1 79 9 2517
2018 Other 45 28 14 5 5 1 2 76 10 945
2018 Prefer not to answer 48 29 13 5 4 0 2 78 9 27701

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 55 22 11 6 5 0 1 77 11 122360
2018 Gay or lesbian 51 22 12 8 6 0 1 74 14 3822
2018 Bisexual 52 21 12 7 7 0 1 73 15 2515
2018 Other 47 20 11 9 10 1 2 69 20 936
2018 Prefer not to answer 45 23 14 8 8 1 2 70 16 27612

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 53 13 6 2 1 0 26 88 4 121833
2018 Gay or lesbian 50 12 6 2 1 0 29 87 5 3811
2018 Bisexual 55 8 4 2 2 0 30 90 5 2506
2018 Other 49 9 5 2 2 1 33 87 5 931
2018 Prefer not to answer 49 13 6 2 1 1 29 87 5 27458

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 62 20 8 2 1 0 5 87 4 122212
2018 Gay or lesbian 60 20 9 3 2 0 6 85 5 3817
2018 Bisexual 60 20 9 4 2 0 5 83 7 2513
2018 Other 54 18 11 4 3 2 8 80 8 936
2018 Prefer not to answer 56 21 10 3 2 1 8 83 6 27530

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 66 15 7 4 5 0 3 84 9 122619
2018 Gay or lesbian 63 15 7 4 6 0 4 82 10 3831
2018 Bisexual 58 13 9 6 10 0 3 74 16 2521
2018 Other 56 16 8 5 10 1 4 77 15 937
2018 Prefer not to answer 59 17 8 4 6 1 5 81 11 27681

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 49 29 14 4 2 0 2 79 7 122477
2018 Gay or lesbian 46 30 15 5 3 0 2 77 7 3837
2018 Bisexual 36 31 20 7 5 0 1 68 12 2518
2018 Other 38 29 15 7 6 1 3 70 14 942
2018 Prefer not to answer 46 29 14 5 3 1 4 78 8 27623

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 14 32 35 13 5 0 0 47 18 123158
2018 Gay or lesbian 12 30 37 15 5 0 0 42 20 3854
2018 Bisexual 11 31 36 15 6 0 0 42 21 2525
2018 Other 13 26 34 17 8 1 1 40 25 947
2018 Prefer not to answer 10 27 38 17 8 0 0 38 24 27841

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 9 19 38 23 11 0 0 33 28 121794
2018 Gay or lesbian 11 20 38 22 9 0 0 31 31 3829
2018 Bisexual 13 23 35 21 8 0 0 29 37 2503
2018 Other 14 23 34 18 9 1 1 27 38 939
2018 Prefer not to answer 14 23 38 17 7 0 1 24 37 27478
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 30 26 20 11 11 2 1 30 70 123144
2018 Gay or lesbian 28 24 21 12 12 2 1 28 72 3851
2018 Bisexual 25 25 22 13 12 3 1 26 74 2532
2018 Other 27 24 19 11 13 5 1 29 71 945
2018 Prefer not to answer 26 26 20 11 12 3 1 27 73 27801

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 22 82543
2018 Gay or lesbian 24 2701
2018 Bisexual 30 1812
2018 Other 27 635
2018 Prefer not to answer 22 19270

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 35 82558
2018 Gay or lesbian 40 2700
2018 Bisexual 42 1811
2018 Other 40 636
2018 Prefer not to answer 34 19271

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 23 82519
2018 Gay or lesbian 24 2698
2018 Bisexual 31 1811
2018 Other 28 635
2018 Prefer not to answer 22 19265

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 44 82580
2018 Gay or lesbian 46 2700
2018 Bisexual 43 1811
2018 Other 44 636
2018 Prefer not to answer 44 19272

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 7 82488
2018 Gay or lesbian 4 2698
2018 Bisexual 7 1811
2018 Other 6 635
2018 Prefer not to answer 6 19262

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 33 82535
2018 Gay or lesbian 35 2698
2018 Bisexual 30 1811
2018 Other 36 636
2018 Prefer not to answer 34 19270

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Heterosexual 33 82534
2018 Gay or lesbian 34 2699
2018 Bisexual 35 1812
2018 Other 36 635
2018 Prefer not to answer 37 19266

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Heterosexual 6 42 19 11 5 18 79337
2018 Gay or lesbian 5 40 19 11 5 20 2603
2018 Bisexual 4 41 19 10 5 20 1759
2018 Other 6 35 20 13 5 21 593
2018 Prefer not to answer 6 38 18 11 5 21 18022

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 35 65 82134
2018 Gay or lesbian 34 66 2682
2018 Bisexual 37 63 1802
2018 Other 32 68 627
2018 Prefer not to answer 34 66 19074

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 43 16 13 9 10 1 8 65 21 122742
2018 Gay or lesbian 39 16 14 10 12 1 8 60 24 3844
2018 Bisexual 35 16 15 11 13 1 10 57 26 2521
2018 Other 36 15 14 10 13 4 8 58 26 940
2018 Prefer not to answer 36 15 14 10 14 2 9 58 27 27734

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 12 23 18 18 22 1 6 37 43 82383
2018 Gay or lesbian 12 21 17 18 25 1 6 36 46 2690
2018 Bisexual 13 22 16 18 24 2 6 38 45 1808
2018 Other 12 21 18 16 27 1 5 35 46 633
2018 Prefer not to answer 9 20 19 17 27 2 7 32 48 19193

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Heterosexual 5 13 16 19 38 2 7 20 63 82401
2018 Gay or lesbian 5 10 13 18 45 2 8 16 70 2690
2018 Bisexual 4 13 14 19 42 2 6 18 66 1810
2018 Other 4 12 16 18 43 1 6 18 65 636
2018 Prefer not to answer 4 11 16 18 42 2 6 17 65 19202
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